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Mobile-Ready Office User Guide
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1. e 12VDC Input Voltage e 120V AC Kit includes DC vehicle cord and NEMA 5 15P three prong AC cord e Router Typical 5 00mA at 12VDC 1A peak per the supplied router Power Consumption e Modem Typical 500mA at 12VDC 1A peak per supplied modem Varies based on system configuration Environmental e Operating Temperature 0 C to 40 C 32 F to 104 F e Storage Temperature 40 C to 85 C 40 F to 185 F Pelican 1510 Carry On Case e MRO without modems installed Approx 27 Ibs e GX440 Modem ea 12 oz Nominal additional weight with antenna array Mounting Optional wall mounting plate and bracket Data Interface Wireless Ethernet LAN WAN USB depending on configuration Antenna Connections See Antenna Specifications Cellular LTE with fallback to HSPA HSPA UMTS EDGE GPRS EVDO 1xRTT depending on S p e modems used Caries Sprint Verizon AT amp T T Mobile Verizon AT amp T T Mobile See the specification sheet for the modem installed Standards Approvals FCC Part 15 Class B FW MRO User Guide Antenna Specifications Due to the available customization options for the MRO multiple antenna configurations are possible To ensure that your system is configured for optimal performance please contact your FW sales representative Wi Fi Array Reverse polarity TNC amp e a Cellular GPS Array TNC lt i or y 4 wy a a Q Gu a gt D es 2 Gua s Ke fs i eo SO aA
2. Log In Information Modem information is located on the MRO label To log in to the modem administration page use the URL port number and login credentials provided on the label as shown below FW Novatel Wireless company SN C1278 Model Number UYU DRUG UNE ITOR OTIO NUO IYOOO IO OVDI TON OOOO T C1210 1086 311 VG440 H41 NVR Modem Priv IP 192 168 1 200 Priv IP 192 168 1 150 VNC Port 5900 Pub IP 166 139 169 247 Java VNC Port 5800 Port 9191 Video Server Port 8200 log user pw 12wsDE34 log pw 12wsDE34 1509 Westec Drive Eugene OR 97402 800 683 4818 support feeneywireless com Figure 3 MRO Label Installation Steps 1 Inspect the package contents and compare against the packing list 2 Connect power AC or DC from the power source to the MRO 3 Connect cellular GPS and Wi Fi antennas to the device 4 Turnon the power switch 5 Verify activation of the device 6 Verify connection to the Internet Packing List The MRO is a modular system that is shipped in a wide variety of configurations After removing the unit from the shipping container inspect the packing list to ensure that your complete order has arrived If any items are missing or damaged contact FW support FW MRO User Guide Connecting the Source Power The MRO is equipped with both an AC and DC power cord Connect the appropriate cable for your power source to the MRO and the power source The connectors are keyed for proper o
3. Reply from 4 2 2 hbytes 32 time 21lms TIL 57 Reply from 4 2 gt bytes 32 time 2ims TIL 57 Reply from 4 2 5 gt bytes 32 time 2ims TIL 57 Ping statistics for 4 2 2 1 Packets Sent 4 Received 4 Lost A z loss Approximate round trip times in milli seconds Minimum 2ims Maximum 2ims Average 21ms Co Windows s ystem32 gt Figure 8 Verifying Internet Connection Contacting Us For help with installing operating maintaining and troubleshooting this product refer to this document and any other documentation provided If you still have questions contact us during business hours Monday through Friday excluding holidays between 8 a m and 5 p m Pacific Time Contact Us Support E Mail support feeneywireless com Telephone 800 683 4818 Website www feeneywireless com Mailing Address P O Box 2549 Eugene OR 97402 When contacting technical support please have the following information on hand 1 MRO serial number 2 Date that you received your device 3 Brief description of the problem FW MRO User Guide Online Library For other documentation see the document library at http feeneywireless com documents FCC Compliance This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is o
4. trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products Intended Use Use this product only for the purpose it was designed for refer to the datasheet and user documentation For the latest product information visit us online at www feeneywireless com Document Number 25 52 004 01 Revision A FW MRO User Guide Contents E E EAE OEN EIT E A OO AA N E A A O N OE AO O N nea neiennuit 3 Intended Audience seseeseseeesssseesssserossserossseeosssseesssseeossseeossserosserossserossssressseeesssseeossrerossrerossserossseeosssseeosseeeosseeossserossserossserossseresssseeossseeossseeossseee 3 D E Oe EIA PIE A POTAE AA OT E E ET E E A A SE A AA E E E E A A 3 SPECIE UON aaan OAA AE OAA E 4 Antenna SC a ONE ea E AA E AEAEE AE ieee E AEAEE A EEE A 5 Br eaa SAE OU PE EEE T E A A A IT AS TI T I T A A 6 Router LOG IN INFOPMAtION cesessessssessssessssessssesscsesscsessssessssessesessssessesesucsesucsesucsesucsesucsesseaesucsesseaesucaessesesseaesneaesueseaeeseaeeseaeeseaeeneaeeseaeenees 6 Modem Log in Norma NON ermsni ENNEN OENE AN EOE 6 ista VENTA STEDS nacenan Eaa Ea AEAEE E Eae E 6 aee in DS aE E E E E E E NE E E A E E A E NE ET 6 CONNECTING the SOURCE POW SL sccccscencsssdosevexessevcssvioveseunedisussedeseraseasevssekeawsseosoutiyedovestoreadqaictisdovesusdevcs dle AEETI OEE 7 Antenna Mounting ccssssssscsssssssssssssssssscssssscsescssssssssssssessssssssscscs
5. two USB cellular modems for failover protection Follow the connection pattern shown below when using USB cellular modems FW MRO User Guide Primary Secondary Figure 5 USB Failover Connections Connecting Wi Fi Antennas When connecting Wi Fi antennas to the MRO start with WIFI 1 and progress to WIFI 2 and WIFI 3 Figure 6 Wi Fi Antenna Connections Ethernet Connections One WAN and four LAN RJ 45 connectors are provided on the side panel of the MRO case as shown below These connectors have been implemented according to the configuration you ordered w P mi r sy ee Figure 7 WAN and LAN Connectors FW MRO User Guide Verify Connection to the Internet After connecting power antennas and other connections verify that you have a live connection to the internet To do this follow the steps below Open a Windows Command Prompt Start gt All Programs gt Accessories gt Command Prompt In the Command Prompt Window type Ping 4 2 2 1 This is a public DNS server Press Enter Ensure you receive the following response as seen in Figure 8 PORON oa NOTE If you see Request time out your device is not communicating over the Internet es Administrator Command Prompt Microsoft Windows Version 6 1 76601 Copyright c 2009F Microsoft Corporation All rights reserved CiNWindows systems2 gt ping 4 2 2 1 Pinging 4 2 2 1 with 32 bytes of data Reply from bytes 32 time ims TIL 57
6. CONNECT ANTENNAS The Mapa opt a variety of galala dered WPL abera epee Compact whips 2 backs anieri ae efectos FW MRO User Guide Preface Copyright Copyright 2015 Feeney Wireless LLC a Novatel Wireless company All rights reserved This document may not be copied in part or otherwise reproduced without prior written consent from Feeney Wireless except where specifically permitted under US and International copyright law Disclaimer The information in this document is subject to change without notice Feeney Wireless FW assumes no responsibility for inaccuracies or omissions and specifically disclaims any liabilities losses or risks personal or otherwise incurred as a consequence directly or indirectly of the use or application of any of the contents of this document For the latest documentation contact your local supplier or visit us online at www feeneywireless com This publication may contain examples of screen captures and reports used in daily operations Examples may include fictitious names or individuals and companies Any similarity to names and addresses of actual businesses or persons is entirely coincidental Trademarks and Patents Feeney Wireless and the FW logo are trademarks of Feeney Wireless LLC Skyus Skyus 3G Skyus 4G Skyus Global Skyus E CIRA CIRA X CIRA X2 and Axiom are trademarks of Feeney Wireless LLC VaraSight and the VaraSight logo are trademarks of Feeney Wireless LLC Other
7. Si a o D a oi e Sik Oe de 0 2 a9 oo 1 2a tA ener a a aa oy re 3 Figure 2 Antenna Plate Depending on the configuration the MRO is typically shipped with one or more portable wireless blade antennas with the characteristics shown in the following table Attribute 824 894 MHz 880 960 MHz 1575 MHz Operating Frequencies 1710 1880 MHz 1850 1990 MHz 1920 2170 MHz 2400 2500 MHz For Wi Fi antenna specifications see the Cradlepoint MBR1400 Configuration User Guide available at http www cradlepoint com NOTE Wi Fi antenna connectors are Reverse Polarity TNC RP TNC Avoid connecting a non reverse polarity connector to one of these ports to avoid damage to the connector center pin FW MRO User Guide Device Information The MRO router and modems are preconfigured for optimum performance in your unique deployment Logging into the devices is not typically required for normal operation of the MRO Router Log In Information Router information is located on the router label To access the router administration pages open a Web browser and type in the router IP address http 192 168 0 1 in the address bar The Administrator Login page will appear Log in using the default administrator password found on the router label The password is typically the last eight digits of the router s MAC address See the Cradlepoint MBR1400 Configuration User Guide for more information Modem
8. ccesesessnsasassesesescscscscssseseseasacasseseaescscscscsssasaesesescscscscssesessesacacaeacacacscscecscsseesess 7 OVEN NC celular Ante NNa sessen stave ssveeimtendaciusacantoumamusads 7 M u nting Wi Fi PAPA UOT IVS es ciscdsesouesneesaezteeecoswaneaadstnirssusecustanchiaesovsednsesnsdiseaeueandeasunssedasussaqioewineeasenuacasastunceancxatesastouresuctartaniniriuemaaeacets 7 ANONN C ONNE HON peer per ren meena ner ene eer ater nena etry enn ent ae tte Ser mee I een ern ne een ar ern r aa Cre E 7 COMMECUMG Cellular ANENNAS unaenea a E E EE E E 7 Connecting Wi Fi ANTENNAS cesssssssscsssscscsssssssssssssssssesesssscscscsesesesescscsesesesesessacsesesssesssssesssscscscscseseseseseseacacacseseseacaeasaesesesesesessescseseseaeas 8 BINON US CIONS in aE E EAEE A EE 8 Verify Connection to the IN erne Eesnime A R A A 9 IN D E E EA E N EE vo cen E E AEE IE ES EEE E E A EI EEE E A OEE sees 9 ie LO N e E E E cern OEE EE E E E E eis E A O E EN 10 SG CO ea uacson oausan aaconesaeasaeeasotaavaniaateacabeeasastoanenapastesnesuecsaasia tasteatoneraatanvineaseaancissies 10 FW MRO User Guide Overview The Feeney Wireless Mobile Ready Office MRO is a multi modem multi carrier Wi Fi solution allowing users to harness some of the highest throughput available for field and mobile applications The MRO is optimized to take advantage of overlapping coverage footprints and provide redundancy in areas with poor signal In areas with poor signal strength the MRO us
9. es failover logic to choose the modem with the best connection to continue uninterrupted service mitigating outages congestion interference and coverage gaps Intended Audience This document is intended for users responsible for the installation and initial set up of the MRO and assumes the installer possesses a basic working knowledge of computer networking wireless routing and network administration For further information on using your device please refer to the following relevant documentation e Cradlepoint MBR1400 Configuration User Guide available at http www cradlepoint com e AirLink GX440 User Guide available at http www sierrawireless com e ALEOS Configuration User Guide available at http www sierrawireless com e Skyus and Skyus E Quick Start Guides available at http www feeneywireless com Scope This User Manual focuses on the installation and configuration of the MRO system For information necessary above and beyond this level of operation please consult the resources listed above or contact your FW representative In Lid Instructions MOBILE READY OFFICE ayy Quick Reference Guide The FW Modde Ready Ofre MIO h eamp to vet up and wee seyret ae ol OF DOGEN Carter coverage sat a pom wee Modem Bay 4 bays accept GX440 Skyus Skyus E or custom configurations Cradlepoint 1400 Router Power Button Circuit Breaker Figure 1 MRO Interior FW MRO User Guide Specifications Hardware
10. ice in conjunction with any other antenna or transmitter 10
11. perated in a residential environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communication FW does not guarantee that interference will not occur in a particular installation Operation is subject to the following conditions a This device may not cause harmful interference b This device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment If this equipment does cause harmful interference to radio or television reception which can be determined by tuning the equipment off and on the user is encouraged to try and correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the distance between the equipment and the receiver Connect the equipment to outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help an oo Exposure to RF radiation To comply with FCC RF exposure compliance requirements for mobile configurations a separation distance of at least 20cm must be maintained between the antenna of this device and all persons Do not collocate or operate this dev
12. rientation Be sure that you mate the connectors properly Antenna Mounting Mounting Cellular Antennas When using a cable to an antenna placed away from the modem minimize the length of your cable All gain from a more advantageous antenna placement can be lost with a long cable to the MRO When mounting the GPS antenna the less the cable is wrapped and bound together the better it will perform Place the antenna where it has a good view of the sky gt 90 angle view Mounting Wi Fi Antennas Wi Fi antennas should be installed in locations that allow for complete coverage of the desired connected area Some antennas are omnidirectional and can be placed in the center of the desired coverage area whereas directional antennas should be placed in locations that direct the signal toward your desired coverage area Refer to the installation manual of your antenna or contact FW for further instruction Antenna Connections Connecting Cellular Antennas The cellular and GPS antennas for each modem connect to the ports shown below ANT 1 GPS AUX Figure 4 Modem Antenna Connections When using a Multiple Input Multiple Output MIMO cellular antenna it can be attached to either the ANT 1 or ANT 2 connector Connect GPS or auxiliary antennas to the designated connectors NOTE The use of at least one modem for GPS purposes is recommended to allow for more effective remote monitoring of possible cellular issues You can use one or
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