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User Manual Invotel SX9800E
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1. Problems Possible Cause Solution e Unplug the power connector wait 30 seconds then plug it back in make sure the connector is plugged in securely Be sure to observe the LED lights are dancing with volume up e Be sure MX9008 MX9017 flash card is inserted all the way into it s slot securely remove the power amp reinsert the flash card Player not working or stopped working No audio on hold e Check audio cord try re inserting it again adjust the volume on player clockwise to hear it Try testing player by SPEAKER set to ON Try MODE A setting Audio quality is poor e Verify that the audio cord is plugged in securely Make sure the audio volume is not too loud adjust the volume control counter clock wise to correct the problem e Set Volume to Medium Adjust the TONE Try the other RCA jack e Be sure the recording volume is correct adjust your audio source volume e Set SPEAKER to ON MODE A VOLUME max confirm you can hear it Be sure to re adjust the VOLUME back to correct level for on hold Cannot hear the monitor speaker Warranty This product is warranted against defects for a period of five 5 years from the date of original invoice We will repair replace the product with no charge for parts or labor within this time To obtain warranty service the product needs to be returned freight prepaid by the customer with a copy of original invoice This warranty does not apply if in the sole opinion of Innovative Teleco
2. is a very important function and it could make the audio sound much better Turning the TONE control clockwise amplifies the high frequencies while turning it counter clockwise increases the low frequencies and provides supper BASS Dual Output RCA 8Q amp 600Q There are 2 output jacks the 8 Q and 600 Q use either output that works better for your phone system The 802 RCA has an amplified 1000 mili watt direct audio output the 6009 provides transformer isolated output SPEAKER The SPEAKER switch allows you to hear the audio being played by the SX9800E built in speaker transducer Turn SPEAKER ON to hear the audio for your testing confirmation purposes turn it OFF other times Note Do not adjust VOLUME too loud to hear the speaker better this could make your On Hold audio very loud Use this switch to confirm that player is playing then set the VOLUME back to the acceptable level required for your phone system Specifications File Formats supports any sound file format such as Windows wav MP3 WMA etc Frequency response 20Hz to 20 KHz Sampling rate 8 bit 16 bit uncompressed PCM 8 11 12 16 22 24 32 44 amp 48 KHz Distortion less than 0 1 THD Audio Quality supports better than CD Quality at 188 KB s Special effects supports Windows Media Files and SRS WOW Effects Memory Capacity 1 to 32 minutes 17 minutes full 188 KB s sample rate Memory Type Multi level Flash 100 years retention time at no power 100K re recordabl
3. set the MODE switch to A or B Plug the included AC adapter 110V AC to 9 12VDC PC pa Speaker OA OUT Flash Card Y Patch cable 3 5mm to 3 5mm audio cord DIGITAL FLASH MEMORY a B Technology TELEPHONE SYSTEM MOH Peort If the MX9008 Mx9017 Flash card is already pre recorded audio playback starts automatically as soon as power is connected the LED lights dance ON Advanced Features Email Auto Load Tone control for supper BASS Dual Banks Dual Outputs 8Q 600Q Built in SPEAKER Transducer Visual playback indicator with dancing multi color LEDs 1000 mili Watt amplifier Package Content SX9800E Digital Player Recorder Unit Power Adapter 110v AC to 9 12V DC AC 100 200 ma RCA to RCA audio cord 6 feet long 3 5mm Male to 3 5mm Male audio cord 12 feet long User s Manual Email Auto Load SX9800E is the 1 device in the world with an exclusive feature It can be automatically recorded by playing an email The production audio emailed to you from your dealer contains a coded noise file that automatically activates amp then stops the recording process The RED LED light indicates recording is in progress the noise codes themselves will not be recorded all other audio that you play on your PC will not effect the SX9800E Volume setting for Email Auto Load The recording volume is directly effected by the volume setting on your PC we recommend you set the volume to about 75 level
4. Please note your PC volumes is adjusted as follows Double click on Speaker symbol located on lower right hand side of your screen KE Volume control Wave BBL Note on PC audio connection You may use a male to female extension audio cord to extend the audio cord to 24 feet use as many extensions as needed to Windows Media Player Volume setting T Not Mute 5 reach your PC Maximum tested audio cord length 2000 feet CD Auto Load SX9800E can automatically be recorded from a PC CD ROM drive or a CD player Just insert the CD you received from your dealer into the CD ROM drive of your PC or insert it into your CD player volume mid level press the play button on the CD player and walk away The CD contains a code that starts the recorder in SX9800E RED LED turns ON and then stops the recorder the LEDs dance back ON and play back resumes The CD player stops on its own BANK Selection Flipping the Mode switch to B Bank 2 the SX9800E will begin immediate playback of bank2 Normally Mode A Bank1 holds your Holiday production and Mode B bank2 holds your regular production If you are updating your regular production make sure switch is set to Mode B BANK 2 Adjusting Output VOLUME If the On Hold audio volume is too low turn the VOLUME control clockwise If it is too loud turn the VOLUME control counter clockwise to desired level Adjusting Output TONE Use the TONE control to adjust the output frequency This
5. e Playback auto repeat Message loading Email load automatic via playing the email CD load automatic Power supply 110VAC 60 Hz To 9 12VAC DC 100 200ma Audio output 1000 mili watts Mono RCA 2V p p 8 4V p p 6002 8V p p 12000 Size 5 5 x 4 x 1 5 Lx Wx H Color Black Weight 0 5 pounds 1 00 pounds with power supply please note use the royalty free music titles to avoid annual licensing payments to ASCAP and BMI for playing those titles on hold 3
6. mmunication Technology the product has been tampered with or damaged by lightning or any other acts of nature misuse neglect or unauthorized service EXCEPT AS SPECIFICALLY PROVIDED IN THIS AGREEMENT THERE ARE NO OTHER WARRANTIES EXPRESSED OR OTHERWISE INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OR MERCHANTIBILITES OR FITNESS FOR A SPECIAL PURPOSE IN NO EVENT SHALL INNOVATIVE TELECOMMUNICATION TECHNOLOGY INVOTEL BE LIABLE FOR LOSS OF PROFITS OR BENEFITS INDIRECT SPECIAL CONSEQUENTIAL OR OTHERWISE ARRISING FROM ANY BREACH OF THIS WARRANTY OR OTHERWISE invotel 1112 Montana Ave Suite 250 Santa Monica CA 90403 USA Toll Free 800 747 0708 Tel 310 899 0078 Fax 310 899 0227 http www invotel com P4 SX9800E User Manual INVO Wy nvotel SX9800E rev 02 ns Digital Audio System Player Recorder Insert the MX9008 or MX9017 Flash card into the slot as shown be sure to insert the card all the way into the blue connector If you need to record into SX9800E connect your audio source to the Audio IN jack of the SX9800E using the provided 3 5mm to 3 5mm audio cord amp the Y patch cable Plug one end of the RCA audio cable into the 8 Q Red RCA connector and the other end into your PBX phone system MOH RCA connector If you have regular Non PBX telephones plug the other end into the Music On Hold adapter Audio In RCA connector instead Set the Volume to mid level on the player as shown
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