ATS User Manual - Hayton Systems
Contents
1. When you first turn on the terminal you must calibrate the screen digitizer and set the date amp time Tap Set Time or Set Date to display these screens Adjust the time values using the up down arrows Press OK to set the time Select today s date be sure to set select the correct year Press Today to set the date In the future you can always adjust the date and time From the application menu select the Prefs program short for Preferences in the System category 2002 Hayton Systems Page 11 5 Application Launcher and Restorer After setting the date and time press the application launcher button on the Writing Pad to display the application in the current category Palm terminals allow you to group applications in categories Each press of the Application Launcher button displays the next category of applications The current category name appears in the upper right of the screen Loads current version of ATS Tap this to run the ATS application You can also tap the category title upper right and the terminal displays a list of all categories You can then select the desired category from the list The terminal must connect to the server and download the current version of ATS This method of loading the application ensures that you always have the most current ATS version To load the current ATS application select Restorer from the System category2. DATA Switches to DATA view This view acts as the main ATS data input and edit screen Switches to GRID view This view acts as a quick reference to view the most pertinent data for the stored records HELP Provides additional operating information for the user 2002 Hayton Systems Page 7 Laser Scanner On Off Scan Buttons 3 buttons Scroll Buttons 2 buttons Touch Screen UTIL Writing Pad Keypad Alphabetic Alpha Numeric Divider This laser scanner reads and decodes bar codes Do not look directly into the scanning beam Press this red button to turn the unit on and off Press and hold the On Off button to turn the backlight on or off Use the backlight in low light conditions but also remember that using the backlight requires more battery power The three yellow scan buttons activate the internal laser scanner used to read bar codes All three buttons serve the same purpose Use the button that is most convenient The two scroll buttons allow you to scroll through lists data entry fields and sometimes between screens Use the button most convenient for you both work the same way The main screen used to display information and enter data Be sure to use only a recommended plastic tipped stylus when writing on this screen The utility functions provide functions such as_ record deletion audit downloading and mass record updating The writing pad allows you to use the handwr
3. Place the terminal in the cradle and the Restorer will connect to the server Follow the instructions and the Restorer will download the latest version of ATS and prompt you to calibrate the display digitizer 2002 Hayton Systems Page 12 Start ATS and Enter the Settings Now that the Restorer loaded a current version of ATS you can begin actually using ATS The terminal automatically starts ATS after running the Restorer If a new version of ATS was loaded then you see this message Otherwise you see the normal Welcome screen gt OK goes to Welcome Screen OK moves you to Settings screen Tap Quit to exit ATS Set your user name and work order information Be sure to verify these settings each time the terminal is used Tap the user s initials on the top line of any other ATS Screen to access these Settings Tap Return after entering all Settings data Exit ATS by tapping Quit User Select your user name from the drop down list or tap the Edit Users line to enter the Users section The Users section allows you to add edit or delete users Plant Subplant The Plant field must be four characters and Subplant must be three characters Other Fields Each field contains a list of valid entries Choose the desired entry from the list Return Button After entering the required data press Return and ATS stores the settings and dis
4. 7 3 Editing Records Use the DATA view to edit stored records Before you can edit a record you must first find and display it Use the scroll bar on the right side of the screen or the toggle buttons on the top of the terminal to find the desired record Find Record Edit Record Save Record To modify the data When you make To update the record press Edit to move change to the record i press Save To from review to editi ATS displays the discard the changes mode Save button In edit mode you can also modify the work order related data Tap the work order number and ATS displays the work order edit box on the bottom of the display If you are not in edit mode then tapping either the work order number or the initials activates the Settings screen 2002 Hayton Systems Page 17 7 4 GRID View GRID view provides a quick reference to view stored records view search results or mark records GRID view provides only the most pertinent data for each record Press the key to select GRID view This diagram describes the GRID view screen components Filter Field described on the next page Settings Screen Mark Column Scroll Bar Record Count Find Function Work Order Info To see all of a record s data highlight the record and press DATA You can use the scroll bar to quickly move through the records The top bottom scroll bar arrows move up down one record at a time The bar above below th
5. COEP Help Desk prior to the audit Bay Audit when used with the download function can provide on screen scanning validation If download was used scan the bar coded serial number first The remaining fields will 2002 Hayton Systems Page 26 be populated with information currently stored in COEP Edit the remaining fields as necessary Scan the entire bay 9 12 Whole Office Use this transaction for complete office auditing As with all audits contact the local COEP Help Desk prior to the audit There is no download feature with this transaction This transaction requires all data fields 2002 Hayton Systems Page 27 9 13 Transaction Field Table New BSN New Issue New Part Old BSN Code Transaction B Bay Audit C Change BSN G Gross Add I Swap In M Move 0 Swap Out R From Repair T Transfer X Retirement Z To Repair 1 C h a n g e 2 f fice 3 Spot Audit 2002 Hayton Systems Description Used for complete bay auditing 1 for 1 equipment change Add new equipment in an office None 1 for 1 card change outs Move the location of equipment Card change outs without work order Receive equipment back from repair Move cards to another plant code Physically retire remove equipment Send equipment out for repair P I A u dit Page 28 10 Troubleshooting 10 1 Resetting Your SPT 1700 Terminal If your SPT 1700 terminal hangs no longer respond to buttons or the screen you
6. Serial Number This is the identification number used on the asset The Palm terminal allows you to group applications into categories and step through these categories using the Application Launcher button Central Office Central Office Equipment Central Office Equipment Model Central Office Equipment Property A program used to communicate data between a Palm terminal and a host computer normally a PC Conduits normally handle synchronizing data between the two computers The device that holds the handheld terminal and connects it to the communications lines and to external power The cradle is used to charge the terminal and also allows the terminal to send and receive data Same as Cradle Moving data from a larger or more important computer system to another That is you would download data Page 34 Glossary ERO ERS Icon Operating System Graffiti Restorer Sync or Synchronization Transaction Types from your company s server to a user s handheld terminal Equipment Repair Order Equipment Repair Service A small graphic image or picture that denotes a program function These are normally used as shortcuts to select a specific program function The basic software on a computer that allows the computer to function Examples of operating systems on PCs include Windows 95 98 NT 2000 A way of writing letters numbers and special characters that makes it easy for the Palm term
7. best when held at an angle to the bar code If a bar code does not immediately scan then try moving the scanning beam from the top of the bar code to the bottom LII Moving the scanning beam through the bar code especially dirty ones gives the scanner a better chance to p find good spots within the bar code The small asset tags scan best when they are between 1 5 and 3 from the end of the laser scanner They also scan very well when the scanner is held at roughly a 30 angle to the tag 2002 Hayton Systems Page 9 4 3 Entering Text You can enter information into the data fields in three ways 1 scanning bar codes using the internal laser scanner 2 using the writing pad and hand entering Graffiti characters or 3 entering data characters using the pop up keypad Pop up the keypad by tapping the abc or 123 keys on the bottom corners of the writing pad The custom keypad looks like this Previous Field Data Field Current Field 4 rrow Keys The custom keypad allows you to scroll through the current set of data fields and enter information You can use the Data Field Arrow Keys to move between input fields After entering data in the last data field press Return to return to the Data view You can enter information for a single field or for multiple fields 2002 Hayton Systems Page 10 4 4 Set Date and Time
8. needed 2002 Hayton Systems Page 20 Utilities The Utilities screen provides access to several very powerful ATS functions Press the UTIL button to access the Utilities screen This function allows you to place a request for existing database records to be downloaded for audit validation This download is used in conjunction with Spot audits and Bay audits See Audit section for more details This function deletes all the records stored in the terminal ATS prompts you to confirm the delete before actually deleting the records GRID view allows you to mark records using the checkbox next to each record line You can then press this button to delete all marked records You can also use the pull down list in the GRID view to mark and unmark records ATS prompts you for a conformation prior to deleting any records This function allows you to search for records based upon selected field criteria See the Find section later in this manual for more details This function displays a reference list of the last ten uploads You cannot modify this information The information displayed includes the user ID time date stamp and the number of records uploaded 2002 Hayton Systems Page 21 This function allows you to define changes for select records A screen similar to the Find screen allows you to define the record type to modify This function also allows you to replace selected data in the records matching th
9. smaller or less important computer system to a larger system That is you would upload the data collected in your handheld terminal to the company s server Writing Pad The area on a Palm terminal where you would handwrite Graffiti characters to enter data The writing pad is the box on the bottom of the Palm display 2002 Hayton Systems Page 36
10. the ATS version you have downloaded If you asked checked the boxes for both ATS versions neither will run automatically Instead you will see the Application Launcher Select the ATS version you wish to run at this point 22 Follow any additional on screen instructions that may be presented to you You are ready to explore ATS 2002 Hayton Systems Page 6 4 Handheld Terminal Touch screen technology allows you to hand enter data using the writing pad located on the bottom of the screen or the on screen keyboard Your terminal also comes with some standard organizer applications see Standard Applications in this section Features and functions on the SPT1800 terminal include aser Scanner Scroll Scroll Button Scan Button Touch Screen Application Launcher Writing Pad Keypad Application Buttons 4 Contrast On Off Application These four buttons activate normal Palm functions However Buttons in ATS these buttons activate function unique to ATS These buttons are GRID DATA UTIL and HELP Application Press this button to see a menu of the applications and to Launcher switch between application categories The terminal stores applications in three areas or categories The categories are Main VERIZON and System Do not modify or move applications in these categories Contrast This button allows you to adjust the display contrast for your current lighting conditions
11. the receiving end only No scanning is required at the sending office Do not use this transaction in place of an Add or Move transaction 9 3 Swap In I Swap Out Use these transactions for 1 1 card change outs that do not accompany a work order example 3 cards for 1 card Use Swap In and Swap Out transactions in conjunction with each other Contact COEP Help desk for further assistance 9 4 Move M Use this transaction when moving equipment between locations within the same plant code between different sub plants with the same plant code or from an ICP cabinet to a working bay This transaction is used mainly for cards received from supply with the pink labels affixed to the boxes and any equipment moved within the office 9 5 Gross Add G Use this transaction to place new equipment or considered to be new in an office or to scan equipment that was not bar coded use region blanket work order when entering non labeled equipment Do not use blanket order for plug in cards Contact the local Help desk for the region specific blanket work orders 9 6 Change BSN C Use this transaction for 1 for 1 equipment change outs Do not use this transaction in place of an Add Move or Repair transaction 2002 Hayton Systems Page 25 9 7 Change Use this transaction to change the part and issue on a bar coded piece of equipment that is being upgraded in place Do not use this transaction when r
12. to each record to individually mark or unmark that record Mark This option marks all of the records in the current record set If you want to mark most of the records in the record set you may want to select Mark and then unmark the records to exclude Clear Select this option to unmark all of the records Marks Mark Range This option prompts you to mark the first and last records in a group It them marks that entire block of records After marking a set of records you can press the UTIL button and use these functions on your marked records Mass Update 2002 Hayton Systems Page 19 7 4 2 Marking A Range of Records ATS allows you to mark records one by one to mark all records or to mark a selected range of records To mark a range of records tap the down arrow next to and select the Mark Range option Next mark a range of records by selecting the first and last records in the group Tap OK and then tap a record from the list This record will be the first in the group of marked records After you select the first record the terminal displays this message and then tap a record from the record list This record will be the last in the group of marked records If you marked record 23451 as the first record in the group and 45123 as the last then the list would look like this You can also manually mark and clear records as
13. EN MATTON Systems ATS User Manual Verizon Asset Tracking System HPK004 Contractor Kit This document contains training information specifically designed for the ATS application ATS is designed and licensed by Hayton Systems specifically for telecommunications bar coding processes Any required changes to this document or the application should be forwarded to Hayton Systems Hayton Systems 3210 Smokey Point Drive 200 Arlington WA 98223 800 990 8360 fax 360 659 6823 www haytonsystems com This document contains Hayton Systems Confidential and Proprietary Information Users shall maintain such Confidential and Proprietary Information in confidence until such information is made publicly available by Hayton Systems Users shall take reasonable precautions to limit the disclosure of such Confidential and Proprietary Information only to your employees who are necessary to evaluate and or use such information Contents 1 INTRODUCTION 2 KIT INFORMATION amp PARTS LIST 3 QUICK INSTALLATION 4 THE HANDHELD TERMINAL 4 1 STANDARD APPLICATIONS 4 2 SCANNING NOTES 4 3 ENTERING TEXT 4 4 SET DATE AND TIME 5 APPLICATION LAUNCHER AND RESTORER 6 START ATS AND ENTER THE SETTINGS 1 MAINTAINING THE LIST OF USERS Js TRACKING ASSETS E DATA VIEW d INPUT FIELDS BY TRANSACTION TYPE 7 3 EDITING RECORDS 7 4 GRID VIEW 7 4 1 Mar
14. attery Lithium Ion H15016 Modem Adapter 9 pin to 25 pin H15012 Stylus 5 Pack H15013 Vehicle Charging Adapter H15017 Symbol SPT1800 2D Scanner H15019 Jazz 150 Power Inverter H15031 2002 Hayton Systems Page 2 Kit Information amp Parts List Continued The Contractor Kit contains these components Contact Hayton Systems to reorder components or accessories H15004 H15008 H15006 Modem Cradle Power Supply Hard Carrying with cable H15009 Case for the Power Supply entire kit Cord owes 15016 15013 15012 Spare Battery Stylus 5 Pack Modem Adapter Serial Charging Lithium Ion 9 pin to 25 pin Cable H21700 H21600 H15007 Soft Pouch for Vehicle Charging Desktop Software Manual and Terminal and Adapter CD Quick Start Cables Guide 2002 Hayton Systems Page 3 3 Quick Installation The ATS kit includes all of the parts needed to begin operating Unpack the kit and follow these steps 1 Plug one end of the phone cord into the LINE IN port on the back of the cradle and the other end into a wall jack 2 Plug the power supply into the back of the cradle plug marked 9 VDC Plug one end of the power cord to the power supply and the other end into a wall outlet 3 Place the spare battery into the charging slot on the top of the cradle contacts down and facing the back of the cradle Gently push DO NOT FORCE the battery down until the char
15. creen and you can then select the desired entries for these fields You can also use for wildcard entries for example ALUF 01 CXR 1 etc Caution Using excessively may generate so many records that the terminal may not be able store them in memory Press Send or the Sync button on the cradle to send the download request to the host computer ATS first warns you that it will delete any existing validation data and that you must prepare the terminal to communicate either place the terminal in the cradle or connect the communication cable Do not disturb the terminal during a communications session watch the status bar for download progress ATS prompts you when the download is complete and displays the number of records downloaded ATS displays an error message if the terminal cannot hold the number of records generated by the audit query This message includes a list of records requested number of records associated with each request and a statement that the request was too large You must then narrow the request and re submit it Press Return to return to the main Utilities screen 2002 Hayton Systems Page 23 8 2 Find The Find function allows you to search for records based on selected field criteria This diagram shows the Find screen and its drop lists eE Select specific Search for specific search fields transaction types ATS allows you to use up to three different fields when sea
16. e scroll position indicator scrolls up down by one page You can also access the Settings screen and the Find function To access the Settings screen tap the initials field on the top screen row activate the find function tap the Record Count field on the bottom left corner of the display GRID view can display all records or a subset of records The Filter field shows the types of records being displayed To view a different set of records tap the Filter field and select the type of records from the drop list Custom means that you used the Find function to display data for a specific field record count indicator then displays of Found to identify the subset of records being displayed shows the record number currently highlighted 2002 Hayton Systems Page 18 7 4 1 Marking Records ATS allows you to select a record set mark records and then edit or delete those records The record set can include all records or only records with the specified transaction type You can mark records one by one mark all records or mark a range of records To define a record set either select or the desired transaction type from the drop list Select Trans Type Tap the checkbox next to a record to mark that record You can also use the drop list to Mark All Clear or Mark Range of records Select Trans Type Mark Individual Records To mark individual records tap the checkbox next
17. e search criteria Select the field type that you want to update enter the current value to change enter the new field value and tap Update Caution This function could cause unwanted changes if you don t verify the change request prior to updating Use this option to communicate with the host computer Be sure that you have the proper Dial Settings see Installation section Communication options include dial up or direct connection with the host Your kit includes all the hardware needed for either type of connection Version Tap this field to view details about your version of the ATS application This function allows you to download information associated with a specific work order Simply enter a valid work order number press Send terminal will receive the work order information from the host computer 2002 Hayton Systems Page 22 8 1 Audit Download The Audit Download function allows you to download database records for audit validation This option is only available for Spot and Bay audits due to the potentially large number of records needed for a complete audit You can download up to 2 500 records Bay Audit Spot Audit gt Use the download request screen to input download details including company plant sub plant and bay s The Spot Audit also includes fields for part number and issue requests Tap region company and plant to activate the Settings s
18. emoving or replacing older equipment with newer equipment 9 8 To Repair Z Use this transaction when sending equipment out for repair This transaction requires the ERO number found on the paper ERO tag attached to the equipment before being sent This transaction also requires a budget center code for the department returning the equipment drop list provides valid budget center codes If you select No for Do you want a replacement then the equipment will not be returned Use this transaction in conjunction with the From Repair transaction 9 9 From Repair R Use this transaction when receiving equipment back from ERS This transaction requires an ERO number found on the repair tag attached to the equipment returned It also requires the bay shelf slot part and issue information The only exception is when equipment is received into an ICP cabinet in Regions that don t track to the slot level for ICP cabinets 9 10 Spot Audit Use this transaction for random audits As with all audits contact the local COEP help desk prior to the audit Spot Audit when used with the download function can provide on screen scanning validation If the download was used scan the bar code serial number first the remaining fields will be populated with information currently stored in COEP Edit the remaining fields as necessary 9 11 Bay Audit B Use this transaction to audit a complete bay As with all audits contact the local
19. ertical scroll bar on the screen if necessary find the icon Tap the Restorer icon then tap OK 14 Once Restorer has finished running it will automatically launch ATS Register NOTE If ATS Register has been run previously it will not launch automatically at this point You may launch ATS Register at any time by tapping on its icon from the Application Launcher 15 Complete the information required in ATS Register This should all be self explanatory except for Logon and Password Please contact your Verizon liaison for guidance regarding this information 16 Check by tapping the ATS West and or ATS East boxes as desired This instructs the terminal to download one or both of the Verizon ATS versions 17 Tap Send A screen will appear affording you the opportunity to check your connection settings or to Update If you do not need to enter a pre dialing string such as dialing 9 to get an outside line proceed to step 20 18 To set a pre dialing string tap Connection Settings Restorer will 2002 Hayton Systems Page 5 have ensured that all the settings on the Network screen are correct Tap on the outlined phone number On the Phone Setup screen tap the check box for Dial Prefix That will ensure that a 9 and subsequent pause will be dialed prior to dialing out 19 Tap OK then tap Done 20 Place the terminal in the cradle Tap Update 21 Once the update is complete you may see a welcome screen for
20. ging light illuminates leftmost light on the cradle A red light means the battery is charging and a green light means it is fully charged 4 Remove the terminal from the yellow carry pouch Place it in the cradle for approximately 30 minutes to charge the battery fully The status light for the battery being charged inside the terminal is the rightmost light on the cradle Again red means charging green means fully charged 5 Once the battery in the terminal is fully charged you are ready to start setting up the terminal Press the red button on the terminal to turn it on 6 Remove the yellow stylus from the back of the terminal 7 Using the stylus tap the Application Launcher Q icon until the category name shows on the upper right corner of the screen 8 Using the vertical scroll bar on the screen if necessary find the Prefs icon Tap on the Prefs icon 2002 Hayton Systems Page 4 9 Set if they are not correct the date and time by tapping the desired outlined item on the screen then selecting the correct settings 10 Pull down the drop menu by tapping on the General category in the top right corner of the screen 11 Tap on Digitizer and follow the on screen instructions to align the touch screen digitizer It is extremely important that this is done accurately 12 Tap the Application Launcher Q icon until the All category name shows on the upper right corner of the screen 13 Using the v
21. iew shows all of the data fields for each record The number and type of data fields varies depending on the transaction type The DATA view screen contains the following elements User Initials amp Battery Indicator Setup Screen Work Order Information View Status Count Edit Cancel Button To enter a new record first select the transaction type by tapping the transaction type field in the upper right corner of the screen Select the transaction type from the list and ATS displays the input fields for that transaction type The transaction type for new records defaults to the transaction type used on the previous record Also if you exit and re enter ATS the transaction type is set to Move 2002 Hayton Systems Transaction Type New Save button Page 15 7 2 Input Fields by Transaction Type w Change BSN Gross Add Move Transfer Office Bay Spot Audit Change BSN gt w Change Prl w Retire Change Part Issue New aaen Retire gt w To Repair w From Repair To Repair Do you E want a rep lacement Yes II NEW From Repair 2 w Swap Out OWL 1234 123 Swap Out Swap In 2 To enter a part scan a bar code key the number or select a part from a pull down list ATS uses a list of common part s to verify your entry The terminal downloads the part list during any host communications session 2002 Hayton Systems Page 16
22. inal to recognize and decode To view Graffiti templates touch the very bottom of the display and drag the stylus to the top of the display The Restorer program connects to the server and downloads the current version of ATS This method of loading the application ensures that you always have the most current ATS version To run Restorer tap the amp 4 icon from the System category Synchronization is the process of integrating data between two systems normally a Palm terminal and a PC You might enter new address on your PC and enter appointments on your Palm terminal During synchronization the two computers would exchange their differing data When finished both computers would contain the same set of updated data Each data record includes a transaction type The transaction type determine which data fields are appropriate for that record This is a summary of the possible transaction types 2002 Hayton Systems Page 35 Glossary B BayAudit C ChangBSN G Gross Add Swap In M Move O Swap Out R From Repair T Transfer X Retirement Z To Repair Upload Used for complete bay auditing 1 for 1 equipment change Add new equipment in an office None 1 1 card change outs Move the location of equipment Card change outs without work order Receive equipment back from ERS Move cards to another plant code Physically retire remove equipment Send equipment to ERS for repair Moving data from a
23. itten Graffiti character set to enter data Use the left side of the writing pad to enter alphabetic characters and the right for numeric characters Writing Graffiti characters is very similar to writing normal characters but actually requires fewer strokes See Appendix B for a complete set of the Graffiti characters To view Graffiti templates touch the very bottom of the display and drag the stylus to the top of the display You can also enter data using a pop up a keypad To activate a keypad touch the abc or 123 buttons on the bottom corners of the writing pad Keypads make it very easy to enter special characters 2002 Hayton Systems Page 8 4 1 Standard Applications The terminal includes several standard applications such as a phone list to do list daily planner calculator note pad etc Neither Verizon nor Hayton Systems support these standard applications Verizon s host system does not backup data from standard applications you are responsible for backing up your own data You can use the Palm desktop software provided to allow your PC to communicate with the terminal Many third party applications exist for Palm terminals We highly recommend that you not use these applications in your terminal These applications could have a detrimental effect on the ATS application and the system may automatically remove these applications during an upload to the host 4 2 Scanning Notes The laser scanner works
24. king Records 7 4 2 Marking A Range of Records 8 UTILITIES 8 1 AUDIT DOWNLOAD 82 FIND 9 TRANSACTIONS 9 1 RETIREMENT X 9 2 TRANSFER T 9d SWAP IN SWAP OUT 9 4 MOVE M 9 5 GROSS ADD G 9 6 CHANGE BSN C 9 7 CHANGE P I 9 8 TO REPAIR Z 9 9 FROM REPAIR R 9 10 SPOT AUDIT S Bay AuniT B 9 12 WHOLE OFFICE 9 13 TRANSACTION FIELD TABLE 10 TROUBLESHOOTING 10 1 RESETTING YOUR SPT 1700 TERMINAL 10 1 1 Performing a Soft Reset 10 1 2 Performing a Hard reset on A N m 10 11 12 13 14 15 15 16 17 18 19 20 21 23 24 25 25 25 25 25 25 25 26 26 26 26 26 27 28 29 29 29 29 APPENDIX GRAFFITI CHARACTERS 31 APPENDIX B COMMON ERRORS 33 GLOSSARY 34 1 Introduction The Asset Tracking System ATS uses unique bar coded serial numbers and specific transaction codes to track capital assets when they are placed moved or removed 15 supports tracking assets down to the card slot level ATS Overview ATS operates on the Symbol SPT1800 and uses the Palm Operating System ATS terminals include some standard Palm organizer functions plus an integrated class II laser scanner for bar code input The terminal s processing and storage capabilities allow ATS to provide greater data integrity superior data communications capability and greater application capability This combination of features allows ATS to support on line validations for improved data acc
25. may need to perform a reset to get your SPT 1700 terminal running again 10 1 1 Performing a Soft Reset A soft reset tells your SPT 1700 terminal to stop what it s doing and start over again records and entries stored in your SPT 1700 terminal are retained with a soft reset After a soft reset the Palm Computing Platform Logo screen appears followed by the General Preferences screen To perform a soft reset remove the battery cover and gently press the reset button which 15 located under the battery cover 10 1 2 Performing a Hard reset A hard reset tells your SPT 1700 terminal to start over again and erase all records and entries stored in your SPT 1700 terminal Therefore never perform a hard reset unless a soft reset does not solve your problem To perform a hard reset 1 Remove the battery cover 2 Hold down the power button on the front of the SPT 1700 terminal 3 While holding down the power button gentlt press the reset button on the back of the terminal 4 Release the reset button and then the power button 5 When a message appears on the SPT 1700 terminal screen warning that you are about to erase all the data stored on your SPT 1700 terminal do one of the following 2002 Hayton Systems Page 29 a Press the upper half of either of the scroll buttons on the front panel of the SPT1800 terminal to complete the hard reset and display the Digitizer screen b Press any other button to perform a soft
26. plays the system help screen You will then be ready to use ATS 2002 Hayton Systems Page 13 6 1 Maintaining the List of Users The Users section allows you to maintain the list of users You can add a new user edit an existing user or delete a user From the Settings screen tap the User field to display the list of users Next select Edit Users from the list of users ATS then puts you in the Users section The Users section allows you to add a new user edit user information or delete a user from the list Return returns you to the Settings screen Adding or Editing a User Tap New to create a new user or Edit to edit an existing user Use this Edit User screen to enter or edit the user s information Tap OK to store the user data and return to the Users Screen Deleting a User Highlight the user name to delete and press Delete ATS then prompts you to make sure you want to delete the user Press Yes J to delete the user Returning to the Settings Section When finished press Return to return to the Settings screen The drop down user list will show the updated users list 2002 Hayton Systems Page 14 7T Tracking Assets ATS uses two data viewing modes DATA and GRID views Use the buttons on the bottom of the terminal to access the DATA and GRID views 7 1 DATA View In DATA view you can enter or edit records DATA v
27. rching for stored records For example you could search for all records in a specific Bay in a specific Bay and on a specific Shelf or in a Bay on a Shelf and in a Slot A drop list allows you to choose the search fields You can use one two or all three fields to narrow the search Select the search field enter the search data and then tap Lon to perform the search The Found field changes after the search 1s finished If no records match the search criteria then ATS displays an error message To view the records found tap Return and select GRID view You can also further narrow your search by limiting the search to records with a specific transaction type To perform a transaction type search tap the pull down menu next to the Trans Type field and select the transaction type Tap 9n to start the search Note the transaction search overrides any field search defined Tap Cleat to erase any search fields and turn off the Find feature Tap Return to return to the main Utilities Screen Note you can tap on the record indicator in either DATA or GRID view to activate the Find feature 2002 Hayton Systems Page 24 9 Transactions 9 1 Retirement X Use this transaction to physically retire remove equipment from service or from the office Only the BSN field is required 9 2 Transfer T Use this transaction when moving cards from one plant code to another This transaction 15 used by C to C work order activity at
28. reset Note With a hard reset the current date and time are retained Formats Preferences and other settings are restored to factory default settings 2002 Hayton Systems Page 30 Appendix Graffiti Characters To view Graffiti templates touch the very bottom of the display and drag the stylus to the top of the display Graffiti Graffiti The dot on Jic LIN OP IO shows where ed e oBer Graffiti Graffiti Punctuation shift Tap once Some Punctuation shift Tap once 7 characters PEU UT Gg m jou INE I Wa amp ee screen once 3 s Tab 5188 utr mode Graffiti Graffiti Extended shift sme 3 oom i troke below C ess S 2 A se th ORM SZ CI por x cig Write these characters ae in the letter n Gi keypad 4 Graffiti also Accent write the letter then the E h 2002 Systems Page 31 Appendix A Graffiti Characters Backspace Return Caps Shift c2 T Caps Lock l MenuCmd Cursor Left IPAM HUN Cursor Right Short Cut S ay Ir gt 0 m O Od __ 6 2002 Hayton Systems 32 Appendix B Common Errors 1 Use valid Company Plant and Subplan
29. retiring equipment from your office to be reused in other office via COEI work order be sure you retire the equipment Do not move or transfer the equipment to the receiving office The equipment in the receiving office should be a new Add Installing new equipment may require physically moving existing equipment If so scan the equipment being relocated using the Move menu option Do not scan this equipment under the Work Order Add transaction Please do not scan equipment into bay SPARE Use the proper ICP cabinet 1 e ICP 01 ICP 02 If no ICP cabinets exist in the office then use ICP If non ICP site equipment is taken to an ICP office it should be tracked as a move 2002 Hayton Systems Page 33 Glossary Asset Tracking ATS Bar Code Battery Indicator BSN Categories CO COE COEMOD COEP Conduit Cradle Dock Download 2002 Hayton Systems Knowing what assets a company owns and where they are located Assets tracked normally include computers furniture office appliances telephones etc Asset Tracking System The name of the system and the application used to track your company s assets A series of bars and spaces used to encode information Examples of bar codes include the UPC symbols used on retail products and ISBN bar codes used on books and magazines The Battery Indicator MF shows roughly how much battery life remains in the battery pack The usually 8 digit Bar coded
30. t codes Refer to the bar code sign on the door for correct COEP codes Do not use AWAS codes When installing a rack shelf and or plug in bar code all of the equipment including the rack and the shelf We need more than just plug in formation When tracking a rack bay there is no need to input the shelf or slot field When tracking a shelf there is no need to input the slot field Don t forget part number prefixes and suffixes We need the whole part number Examples 1 GTD 5 part numbers start with FBO and end with A 1A etc 2 Siemens cards are 5 digit with a 2 digit suffix 3 Nortel cards start with NT and end with AA AB CA etc 4 Fujitsu part numbers begin with FC96 For multi layer shelf enclosures shelf positions are numbered from bottom to top left to right The alpha designation is the first character followed by a two digit number and sometimes includes a 4 alpha character Make sure you put the alpha character first in the slot field Example Channel 14 in the B digroup of a 9004B D4 channel bank shelf should be bar coded as position slot C02 Channel 11 in A digroup would be slot B11 and channel 21 in digroup would be slot A09 Scan do not type the bar codes for Bay Shelf and BSN fields whenever possible If you must type the Bay field then be sure to include the dash Example BATT 01 CLCE 01 ALUF 023 etc On Work Order Adds the work order field must be five numeric characters When
31. uracy In addition to basic asset tracking functions ATS includes many valuable features such as live validations for Bay and Spot audits lists of common part numbers and easy record editing This easy to use system provides users with an intuitive application that promotes highly accurate data collection Target Users This application and training manual are intended for all end users including COE Installers CO Maintenance COEP and Inventory Management personnel This document is designed to be a self paced training manual and reference guide 2002 Hayton Systems Page 1 2 Kit Information amp Parts List Your ATS kit comes with everything you need to start tracking company assets In addition to the complete kits you can also order spare parts Verizon Contractor Kit Description Symbol SPT1800 with slip case H15019 Modem Cradle with cable H15004 Cradle Power Supply H15008 Power Supply Cord for Cradle H15009 Spare Battery Lithium Ion H15016 H15013 Vehicle Charging Adapter H15017 Modem Adapter 9 pin to 25 pin H15012 Part HPK 004 Desktop Software CD ATS License and Support Agreement User s Manual H21600 Options amp Spare Parts List Description Modem Cradle with cable H15004 Hard Carrying Case for the entire kit H15006 SPT1800 Soft Case for Terminal and Cables H15007 Cradle Power Supply H15008 Power Supply Cord for Cradle H15009 Serial Charging Cable H15010 Spare B
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