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User Guide - XBLUE Networks

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1. Phone Book Caller 1D Program shane Program Button E g Q amp Press the center navigation key to select Phone Setup and then scroll through the phone programming Hblue Y networks Sene TAN Select e System Setup C J e Phone Book Caller ID Program Volume gt Phone Setup Extension parameters such as the voicemail OGM will remain for up to 120 seconds when an extension is unplugged or being relocated To relocate an extension simply unplug it and plug it into another extension port Note Extensions appear busy to all other extensions when they are in Programming or reviewing caller ID Issue 2 19 X16 User Guide Program Navigation Scroll Up i Backup a level Scroll Left 44 Scroll Down Voice Mail Access Fwd to VM lit Scroll Right OK Select Confirm Feature Default shown in bold Fewer AmoMue fo Z oOo o O RcodAlGa ooo o HodRemnder E pom burwwesbold osae On y Glep _ On vxkeMalseup CSCS Personal Outgoing MSG OGM GerwyMsG y A Gismemg o On WeNme C y Reset Phone y Note Extensions appear busy to all other extensions when they are in Programming or reviewing caller ID Issue 2 20 Phone Setup Phone Setup SSeS eS Language English an N C S A F
2. m 37 NEW MESSAGE PLAYBACK VOICE MAIL STANDARD 37 dme 37 MEET ME ANSWER PAGING U U UU U u 37 Issue 2 4 kDlue networks PERSONAL MAILBOX VOICE MAIL STANDARD PHONE BOOK DIALING eene PRIVACY PRIVACY RELEASE PROGRAMMABLE BUTTONS 12 REDIAL LAST 6 NUMBER REDIAL RING ALERT MUTED RINGING RINGING AUDIBLE AND VISUAL eene nnns RINGER VOLUME CONTROL I nn nenr sede n nenne nn nnne nnn ROOM MONITOR SETTING TIME AND DATE AUTOMATIC SET RELOCATION eene SPEAKERPHONE WITH LED SPEED DIAL BINS ssess TIMEIN DISPLAY Soissa EE WONE PULSE EEr EE EE EESTE E E E EEE E E A E a TE EA TRANSFER EXTENSION TO EXTENSION TRANSFER DIRECT TO VOICE MAIL VOLUME ADJUSTMENTS VOICE MAIL STANDARD WATTANG TIME EE ni Sha ku aaa asap Saa aps FUNCTIONS eens Features and LED function Lamp Cadence Lamps on Phone Intercom Tone Plant LED Cadence and Status Table zii Ringing CACCICO IDLE LCD DISPLAY i iiiiseiesen rn e n OO ORO GORORORO
3. Paging An extension user may dial Feature 0 or press the preprogrammed feature button to active one way paging to make an announcement to all extension users If the extension answers an inbound call and dials the code or presses the All Page button the CO Line will automatically be placed on hold and activate the paging procedure Ht h o e Meet Me Answer Paging After a one way page is activated the Meet Me answer code Feature 0 can be dialed or the preprogrammed All Page button can pressed to have a private conversation with the extension doing the Paging Pause The system has a programmable pause which can be used in speed bins redial numbers etc to insert a short delay before more numbers are dialed This can be very helpful when using special features such as Call Waiting Cancel Press Feature 7 to enter a pause into a dial string A Pause will be displayed as a P Issue 2 37 n m E e m WH X16 User Guide Personal Mailbox Voice Mail Standard Extension users have a voice mailbox that can be programmed to play a personal outgoing message which will be heard by callers when they are redirected to your mailbox Phone Book Dialing Each extension has a personal phone book which stores up to 50 entries with name and number and when accessed the list is presented in alphabetical order The maximum number of digits that any one entry will store is 24 digits Privacy
4. AUTOMATIC USING CID essen 31 DIRECT CO INE ACCESS p Um 31 DIRECT MAILBOX TRANSFER VOICE MAIL STANDARD eene 32 DIRECT STATION SELECT DSS BUSY LAMP FIELD BLF sese 32 DISTINCTIVE RINGING RINGER TYPE nennen nennen nnn 32 Do Nor DISTURB DND seeesssssseeeeeeeenennnnneeennenn nennen nnne nennen nennen 32 FLASH C 33 QNI RR 33 FORWARBU sr um LT ASI LA aa a s 33 HANDS FREE CALUING cesta ei rk uie tenen dene oc reap cct ee ena cer exer eina cte dde sas 34 HANDSET HEADSET VOLUME CONTROL eene I nenne nennen nennen 34 FIEADSEI ACTIVAMON x SZ t a concutit uka Saa CLE Uere S EIE 34 H DDZ mt 35 HOT DIAL P HET 35 INTERCOM GALPEING 1552205 Aa eR ORE CS RI au DANCE p m eR ss 35 INTERCOM Ncc 35 LINE STATUS DETECTION LINE IN USE U U I 35 MEMO RECORDING VOICE MAIL STANDARD eeeeeenennnemenenenennnnneennnnn 36 MESSAGE WAITING TELEPHONE COMPANY FSK cesses 36 MULTILINGUAL EXTENSIONS 5 iniiai usanidi ieaiaia eo ursa ur Ra EMEND DDR EAEra 36 MUSIC ON HOLD INPUT e saq 36 MUTE WITH LED INDICATION u au neama nean eek xke dcn tens die adea AAVERE 36 MUTED RING RING ALERT uuu ciu eene innere veio enum sea V Era s EE dE YR b pan ndn 37 NAVIGATION KEYS uuu
5. Navigating through Caller ID essei inns nai iint nnn annia nnn nnn 16 Receiving Caller ID deii tases is eto ryan ea a e o eee ee EU E das Yvan te oan dd 17 VOICE MAIL LLL aS 18 dee nuuc uu L Lan a uapa 19 PROGRAM NAVIGATION 20 PHONE SETUP q 21 Issue 2 3 gl gt 9 o E t zi X16 User Guide DESCRIPTION AND OPERATION eese nnne nnne nennen nenne nenne nnn nnne 28 Ati PAGE 0s 28 ANSWERING MACHINE EMULATION I nn nn nennen nnne n nennen 28 AUTO ATTENDANT VOICE MAIL STANDARD U I 28 BACKLIT BLUE LCD DISPLAY 2 ea rece ideae eco c nee ep ecu Lentes ga eee x Rana 29 CALL PICK UP M 29 CALE TIMER e 29 CALLER ID AND CALL WAITING CALLER ID TYPE 1 amp TYPE 2 ssesesssss 29 CALLER ID ENABLE DISABLE sic igssivevenascicdtteasvaanostsediiivevousneuseantdaddacdncnteamnaarenemans 29 CO LINE BUSY IDLE STATUS LED u Ullu Uu uuu nnn 30 CO LINE RINGING PER EXTENSION eseeeseeeeeee I n nnne 30 CONFERENCE 3 WAY 30 CONFERENCE EXPRESS CONFERENCE I n 31 CONVERSATION RECORDING VOICE MAIL STANDARD cene 31 DAYLIGHT SAVINGS
6. Privacy Release All calls in the system are considered private and no one can Barge in unless the express conference see Express Conference Page 30 feature is used Programmable buttons 12 All digital telephone endpoints have 12 programmable buttons which can be customized by each user to accommodate the way they use their telephone See Programming Feature Buttons Redial Last 6 Number Redial The Redial button allows you to press one button and select from the last six telephone numbers dialed Using the up or down navigation keys select which of the six numbers to redial and then press the select button In addition any one of the six numbers can be copied into the phone book 1 Press the redial button to display the list 2 Press the up or down navigation key to scroll through the list 3 When the desired number is in the display press the select button 4 Press the select button again to dial the displayed number Or press the up or down navigation key to select between coping the displayed telephone number to the phone book to cancel the redial function Ring Alert Muted Ringing Extensions that are programmed to ring but are currently on a telephone line or extension call will receive a 1 second beep every 5 seconds until the line is forwarded or answered by another extension This feature can be disabled so no beep is heard by setting the 2 Call Beep found in Phone Setup to No See Muted
7. Standard Extensions come with a preprogrammed button which gives them the ability to record the current conversation Often referred to as One Touch Record this feature is extremely helpful for remembering telephone numbers or addresses when a pen and paper are not readily available The recording is placed in the user s personal mailbox so that they may listen at a more convenient time Note Ca Waiting will not work if an extension is recording a conversation Daylight Savings Automatic Using CID The system uses caller ID to set and resynchronize the date and time requires a subscription to the telephone networks caller ID feature In addition to setting the time and date it is also used to adjusts the time for daylight savings Direct CO Line Access Dial 9 from an idle telephone to access an available CO Line If all CO Lines are busy a beep tone is heard and the telephone will not get access to the line Issue 2 31 n m 2n et a WH X16 User Guide Direct Mailbox Transfer Voice Mail Standard Callers may be transferred directly into another extension s voice mailbox so that the caller does not have to wait for the telephone to ring before forwarding Outside Calls 1 While speaking with the outside caller e 2 Press your voice mail button select button _o09 Transfer Line 1 To _ Voice Mail E N 3 Press the preprogrammed extension button or dial the extension number of the int
8. by pressing the up or down navigation key Each CO Line can be programmed individually gt Q Q S 3 Linel Ringer On Line2 Ringer On Line3 Ringer On Line4 Ringer On LineS Ringer On Line6 Ringer On Issue 2 22 Ringer Type Linel Ring Type Type 1 Line2 Ring Type Type 1 Line3 Ring Type Type 1 Line4 Ring Type Type 1 Line5 Ring Type Type 1 Line6 Ring Type Type 1 A A 2 Call Beep Yes A v LCD Backlight On Call Forward N aC 7 Waiting Time 10 Seconds Issue 2 a iue Ringer Type Each extension user can select from 6 different ring tones for each of the 6 CO Lines Press the navigation key up or down to scroll through the different tones E g is amp If a second call rings into the system while you are on a call you will hear a beep tone Change this parameter to No to eliminate the tone When set to Off the backlit display will go into power saver mode and go dark after 60 seconds It will illuminate if it rings or a button is pressed Call Forward Each extension can select where calls will be forwarded to when they are busy or when a call goes unanswered Waiting Time The call waiting time is the amount of time a call will ring before it is sent to the programmed destination Waiting Time uses the up or down navigation key to select from 00 immediate Forward to 25 seconds T
9. of your interactions with the display will be in French Music on Hold Input The system comes standard with one music on hold input which can be connected to an external message on hold or music on hold source All Calls placed on hold or being transferred will hear this message music rather than silence Mute with LED indication When the Mute button is pressed the LED illuminates and mute becomes active This means that the transmit function for your extension is suspended allowing you to converse privately Issue 2 36 740 lue networks Muted Ring Ring Alert Extensions that are programmed to ring but are currently on a telephone line or extension call will receive a 1 second beep every 5 seconds until the line is forwarded or answered by another extension This feature can be disabled so no beep is heard by setting the 2 Call Beep found in Phone Setup to No Navigation Keys Each digital telephone endpoint has a set of five navigation keys which are used to scroll through and activate features New Message Playback Voice Mail Standard Voice mail messages are played one after the other until all messages are heard Each message is automatically saved To delete a voice mail message press the delete key while the message is playing Remote Access allows extension users to select between playing all new messages dial 2 or all messages dial 2 All messages are automatically saved after playing
10. 19P 10 12 FRI S qe Accounting DND qe a a Volume hone Book Volume and Number In DND Mode Hblue 2A TA Ce 07 19P 10 12 FRI Ce o J New CID 24 312 o J lt EL p ww am eum eum 24 New Caller ID Calls h Wpiue 1 Due wi Y IMMER m Y o External FWD 312 qo 43 e e a E o Triink to Triinik Forward ina Fvternal Forwardina 3 an X16 User Guide Voice Mail The System comes equipped with a 4 channel auto attendant and voice mail system which can answer up to 4 different calls simultaneously Auto Attendant The system can be programmed to answer in Auto Attendant mode When Auto Attend Ring found in System Setup Mail System is set to AA only only the Auto Attendant will ring No other telephone extensions will ring Once the Auto Attendant answers the call the caller may dial the desired extension number Personal Mailbox Each extension is automatically assigned a personal mailbox which is used to play a personal greeting or outgoing message OGM and record a personal message for that user At default the center navigation key is lit solid which confirms that the extension is forwarded to the users personal voice mailbox Memo Recording Each extension can press their record button to record a memo or a conversation that is taking place in their office 1 Press the record button N Record Memo Yes 2 Press t
11. Ring Issue 2 38 kDlue networks Ringing audible and visual When an extension is ringing there will be an audible sound which can be adjusted from very low to very loud and a visual indication flashing LED to indicate that the extension is ringing Ringer Volume Control Using the digital telephone endpoint s volume up and down keys an extension user may adjust the ringing volume of their telephone while the call is ringing Room Monitor Each telephone endpoint can be used as a Room Monitor device The called extension must have the Auto Mute feature disabled before monitoring can begin Setting Time and Date Automatic The system s time and date is programmed in System Setup In addition if Caller ID is received by the system it will resynchronize the time each day and automatically update the clock for daylight savings Ht h o e Set Relocation Extension parameters such as voicemail will remain for up to 120 seconds when an extension is unplugged or being relocated To relocate an extension simply unplug it and plug it into the new extension port Note An Endpoint Device box may be needed when relocating an extension Speakerphone with LED Each digital telephone endpoint is equipped as a speakerphone When the speakerphone is active the LED will be illuminated Speed Dial Bins The station has 12 speed dial bins each can take up to 24 digits to be dialed Time in Disp
12. lit CO Line If a second digital telephone tries to join the conversation both digital telephones will be disconnected but the non system Issue 2 35 n m E e m WH X16 User Guide telephone will retain the call When the call is disconnected the line will return to idle Memo Recording Voice Mail Standard The voice mail is equipped to record a memo or a meeting in an office by pressing the preprogrammed Record button When finished press the speaker button or replace the handset to hang up The memo is then placed into the user s mailbox In addition a remote user may also record a memo after they are in their mailbox A memo should not exceed 35 minutes in length Message Waiting Telephone Company FSK The Telephone Company s voice mail system alerts the user via a visual light and or an audible stutter dial tone when there is a new voice mail message If the system receives this indication it will update the LCD display and flash indicating which CO Lines have messages For example If CO Lines 1 3 and 5 have messages the LCD will blink showing CO MSGW 1 3 5 NEL LILIcL LeAIA GtISGGGSSQGULULLGGuNU 09 05 A 02 24 MON CO MSGW 135 ee Multilingual Extensions Each extension may select between three different languages English French and Spanish to be used in their display The display will update to the proper language in a real time fashion Therefore if your extension is set you French all
13. of call pick up intercom and CO Line In both cases the telephone that has the call picked up from must be ringing Intercom When one extension calls another extension but the called party is not there the calling party presses the key to activate ringing If the extension user of the called party hears their extension ringing they may press the key on any other telephone endpoint and pick up the actively ringing call CO Line Transferred Telephone Company Lines can be picked up by another extension by press the key on their telephone endpoint WH When the key is pressed the first ringing extension will be picked up TS When the key is pressed the first transferred CO Line will be e picked up Call Timer When making or receiving a call the backlit display shows the time that the call has been connected in four digit format 00 00 If the call exceeds 99 minutes and 59 seconds 99 59 the timer will begin again Caller ID and Call Waiting Caller ID Type 1 amp Type 2 The telephone company offers two types of caller ID type 1 and type 2 Type 1 caller ID presents the caller s name number when available and the date and time of each call Type 2 incorporates all of the features of type 1 plus it adds call waiting caller ID The system will automatically begin working with caller ID when the user subscribes for the telephone companies Caller ID service and it will set the system s time and date Calle
14. once the Line button turns green You may press the center navigation button to monitor the message being left e Lift the handset to speak live to the calling party e Press the left or right navigation button to exit the AME without intercepting the call Playing New Messages The center navigation button will flash when you have a new voice mail message In addition the display will indicate how many new voice mail messages you have To access your voice mailbox e From an idle telephone o Pressthe center navigation key No password required o The voice mail count will be announced o The time and weekday will be announced o The messages will play in the order that they are received e Each message is automatically saved after it has been played To scroll through saved messages use the left and or right navigation keys Issue 2 45 3 S an X16 User Guide Notes 1 Messages will play in order that they are received 2 While a message is playing use the up or down navigation key to scroll through Pause Volume and Exit Press the select navigation button to select the desired action 3 While a message is playing and the left navigation key is pressed the previous message will be played or if it is the first message the message will be repeated 4 While a message is playing and the right navigation key is pressed the next message will be played However if it is the last m
15. responsibility for any toll charges Hands Free Calling Calls between extensions are answered hands free This allows extension users to answer and converse without pressing the speaker button or lifting the handset If Auto Mute is enabled the called party will be able to hear the calling party but they will not be able to converse without pressing the mute button or going off hook on the handset There will be one 1 second tone when an extension calls another extension At default Auto Mute is disabled off Handset Headset Volume Control The volume of the handset and headset can be adjusted to compensate for hearing levels Press the volume to increase or the volume to decrease the volume of the active status of the endpoint For example while speaking on the handset the volume keys will adjust the handset volume Headset Activation Each digital telephone endpoint comes with a 1 8 inch 2 55 mm standard cellular style telephone headset jack which can be activated by dialing the feature code Feature 9 This feature code can be programmed on a button so Issue 2 34 siue networks that headset can be enabled and disabled as needed In addition a headset must be plugged in to enable or disable the headset mode Note 7he voice quality and performance of headsets may vary Hold Extension users may place Telephone Company central office line calls on hold allowing them to be picked up at other extens
16. y z w x Y Z 9 0 Space or 0 Enter Number Done 3 Enter the number that will be associated with the entered name Issue 2 14 siue networks 4 Press Done Press the navigation up or down key to change to Cancel press the center to advance to the next or cancel Caller ID Caller ID is a standard feature of the system When received from the telephone network it will identify caller and synchronize the date and time of the system Each call into the system is stored in the Caller ID list Hblue 07 15P 01 17 WED HN NEW CID 04 301 e e Book Caller ID Caller ID S m To review the Caller ID list Press the Caller ID Button To delete one of the entries press the delete button while it is displayed To delete all of the entries in the Caller ID list press the Caller ID button and then the delete button Hblue ALL CID 00 NEW CID 04 eu Book 10 e am Press the delete key to delete all Caller ID entries Issue 2 15 X16 User Guide Navigating through Caller ID Oldest Number Select e More Information Most Recent 1 Press the Caller ID button and the use the up or down navigation keys to scroll through the list of inbound Caller ID calls 2 Press the select button to dial the displayed telephone number 1 831 601 7283 CALIFORNIA X iy 3 Press the right navigation button for more information about t
17. 41 Answer a Call 10 Answering Machine Emulation 28 45 Auto Attendant 28 Voice Mail 28 Automatic Daylight Savings Caller ID 31 Backlit LCD Display 29 Busy Lamp Field 10 32 Button Layout Default 9 Call Timer 29 Caller ID 15 Call Waiting Caller ID 29 Daylight Savings Automatic 31 Delete 15 Navigating 16 Receiving 17 Review 15 Central Office 10 CO Line Busy 30 CO Line Ringing 30 Conference 41 Conference 30 Express Conference 30 Operation 31 Conversation Recording 31 Daylight Savings 31 Delete All Records Phone Book 14 Delete Phone Book Records 13 Deleting Voice Mail Messages 46 Dial Displayed Record 13 Dialing Tone Pulse 39 Direct Line Access 31 Direct Mailbox Transfer Inside Calls 32 Outside Calls 31 Direct Station Select 10 32 Distinctive Ringing 32 DND 41 Do Not Disturb 32 FCC Information 6 Feature Button 10 Features 7 Flash Flash 32 Key 41 Timer 32 Forward 32 External 33 TRK2TRK 33 Voicemail 33 Function LED Status 42 Ringing Cadence 42 Functions 41 Hands Free Calling 34 Handset 40 Volume 11 Headset 41 Headset Activation 34 Hearing Aid Compatible 6 Hold 34 Hot Dial Pad 34 Intercom Call 10 Calling 35 Calls 10 Intercom 40 Paging 35 Placing Calls 10 Tone Plant 41 Intercom Volume Forced Tone Ringing 12 Handset 12 Speakerphone 12 Introduction 7 Lamp Cadence 41 Lamps on Phone 41 LCD Idle Display 43 Lin
18. Book View Records e Press the Phone book button to view the phone book records e Use the up or down arrow to select between view records and add new record e Use the center navigation key to select E amp seb amp Dial Displayed Record e Once a record is selected press the select center navigation button the name and number will be displayed e Press the select button again and Dial will replace the displayed telephone number e Press the select button again to dial the selected entry Delete Phone Book Records e Press the delete button when the record is displayed Use the up or down arrow to select Yes to delete or No to save the records Issue 2 13 X16 User Guide e To delete all records scroll to the end of the list and press the delete button Use the up or down arrow to select Yes to delete or No to save the records Add New Record Enter Name lt Done i Enter the name that will be associated to the number that will be entered 2 Press Done Press the navigation up or down key to change to Cancel press the center to advance to the next or cancel B Character Input Keyboard Dy 1t 2nd 3n qth pth 6 7 g gth 10 S m E amp I 1 i meal 5 c A B CI 2 3 d e f D E F 3 4 g h i G H I 4 5 j k 1 J K L 5 6 m n o M N O 6 7 p q r s P Q R S 7 8 t u v T U V 8 9 w x
19. GUODOROROGOEOR RHOD CRGO D 43 VOICE urit E PM 44 AUTO ATTENDANT n Sasia 44 PERSONAL MAILBOX deber aaa a a aa e E a Ea Ea 44 uuNUAesuu 44 ONCE Touch ROCOID BRE 44 Answering Machine Emulation AME Playing New Messages Deleting Messages Voice Mailbox Quick Start Guide REMOTE COMMANDS neni 48 Iineu Plesccmt e HE 48 Table of Contents Issue 2 5 X16 User Guide Notices Hearing Aid Compatibility The digital telephone endpoints are hearing aid compatible as defined in section 68 316 of Part 68 FCC Rules and Regulations UL CSA Safety Compliance The X16 system has met all safety requires and found to be in compliance with the Underwriters Laboratories UL 60950 1 Warning This service information is designed for experienced repair technicians only and is not designed for use by the general public It does not contain warnings or cautions to advise non technical individuals of potential dangers in attempting to service a product Products powered by electricity should be serviced or repaired only by experienced professional technicians Any attempt to service or repair the product or products dealt with in this service information by anyone else could result in serious injury or death This equipment generates uses an
20. XBLUE Networks X16 Telephone User guide X16 User Guide Revision Table Revision Description of Changes Date Released Issue 2 PAL This manual supersedes all other manuals 06 09 Page 13 There was a hidden line behind the graphic Page 14 Adjusted numbering within Add new Record Page 18 added a voice mail button graphic Page 20 adjusted graphic to exclude VM Page 29 Busy CO Line added New LIU function Page 33 fixed typo in call forwarding Page 36 fixed typo in Muted Ring Page 36 fixed typo in New Message Playback Page 39 fixed typo in Set Relocation Page 40 fixed typo in Transfer Page 45 fixed typo in One Touch Record Page 46 fixed typos in Using AME Preliminary Release PAL To Reproduction publication or duplication of this manual or any part thereof in any manner mechanically electronically or photographically is strictly prohibited Copyright 2006 by XBLUE Network LLC All rights reserved The information contained in this document is subject to change without notice and should not be construed as a commitment by XBLUE Networks LLC XBLUE Networks reserves the right without notice to make changes to equipment design as advances in engineering and manufacturing methods warrant Any and all toll charges are the sole responsibility of the user of the installed equipment XBLUE offers no warranty or will assume any responsibility for any
21. ctive DND function is off Lit Active DND function is active Record Unlit Inactive Not recording call On Flexible Button Lit rapid flash Active Recording call Headset Unlit Headset function is off On Flexible Button Lit Headset function is on DSS BLF Unlit The extension programmed on the button is idle On Flexible Button Lit The extension programmed on the button is busy Slow The extension programmed on the button is in DND Issue 2 42 Ringing Cadence biue networks CO Ring Synchronized with CO Ringing Intercom Ringing 0 25 sec on 0 25 sec off 0 25 sec on 1 25 sec off repeating Transfer Recall 1 sec on 1 sec off repeating Hold Reminder 1100Hz 0 05 sec on off 4 beeps Privacy Release 1100Hz 0 2 sec on off 1 beep Privacy Recover 1100Hz 0 2 sec on off 2 beep Call Waiting Beep 500Hz 0 2 sec on off 2 beeps Single All Page 600Hz 1 sec on 1 beep Confirmation Beep 1100Hz 0 5 sec on 1 beep Warning Beep 1100Hz 0 05 sec on off 3 beeps Idle LCD Display Hbiue networks 07 19P 10 12 FRI Accounting 312 one Book Cai Program Time Date Day Name networks S Hblue 07 19P 10 12 FRI NEW VMSG 04 312 4 New Voice Mail Messages Hbiue 07 19P 10 12 FRI TRK2TRK FWD 312 X JS e u Q Q Q u I Hblue ks S 07
22. d can radiate radio frequency energy and if not installed and used properly that is in strict accordance with the instruction manual may cause interference to radio and television reception This equipment has been tested and found to comply with the limits for a Class B computing device in Subject J of Part 15 of FCC Rules which are designed to provide reasonable protection against such interference However there is no guarantee or warranty that interference will not occur in a particular installation If this equipment causes interference or fails to operate correctly due to radio frequency interference RFI or electromagnetic interference EMI it will be fixed at the owners expense FCC Information Provide the Telephone Company with the following FCC Information Item Specification FCC Registration D6XKHO5BX16 Ringer Equivalence 0 5B Networks Address Signaling E Required Network Interface RJ11 amp RJ14 Issue 2 6 Introduction The X16 system is a full featured next generation multi line business telephone system ideal for both home and small office environments It ra comes equipped to interface with 4 Central Office CO Lines equipped to receive Caller ID and sixteen 16 proprietary digital telephone endpoints The system can be expanded to accommodate an additional two 2 CO Lines allowing a maximum configuration of six central office telephone lines In addition the sys
23. e X16 Telephone Tour Backlit Display Integrated Headset N Programmable Keys Speakerphone Button lt SS ty qm is 8 3 o S Getting to know the X16 Displays Time Date and Day blue n networks Volume Extension New Voicemail fry serene Number Phone Book Caller ID Program Volume Phone Book Line Keys Caller ID Log Program Key Issue 2 kDlue networks Default Button Layout CO Lines with Integrated CID Programmable 12 Key Dial Pad Feature Buttons 9 ANC Fixed Keys Delete Conference Feature Transfer Redial Hold Mute and Speaker lt e Navigation keys Scroll left or right to update the LCD Display Scroll Up T Volume Voice Mail Access Backup a level Scroll Left i Scroll Right OK Select Confirm Scroll Down Issue 2 9 amp S N Q X16 User Guide Getting Started Congratulations on purchasing your new XBLUE Networks communications server This state of the art server incorporates easy to use features in a comprehensive telephone and voice mail system Answering a call There are two types of calls intercom and network Calls from one extension to another extension are considered intercom calls Network calls are calls made through a telephone company line and are often called Central Office CO lines or just lines Intercom calls When anothe
24. e Status Detection 35 Mailboxes Remote Commands 48 Make a Call 10 Meet Me Paging 37 Meet Me Answer Paging 37 Memo Recording 44 Voice Mail 35 Message Waiting 36 Multilingual Display 36 Music on Hold 36 Mute 36 41 Muted Ringing 36 Navigation Keys 9 20 36 Network Calls 10 Placing Calls 10 11 Network Volume Handset 12 Speakerphone 12 One Touch Record 31 One Way Paging 37 Outgoing Message Voice Mail 46 Outside Call 11 Paging 37 Meet Me 37 Meet Me Answer 37 Pause 37 41 Phone Book 13 Add New Phone Book Record 14 Phone Book Dialing 37 Issue 2 siue networks Privacy Release 30 37 Programmable Buttons 38 Programmable Feature Button DSS BLF Key 26 Feature Keys 26 Programming Steps 27 SPD Key 26 Programming Feature Buttons 26 Phone 19 Phone Setup 21 Phone Setup Parameters 20 System 19 Quick Start Voice Mail 46 Record 41 One Touch 44 Redial 38 41 Remote Access Codes 48 Mailbox 48 Ring Alert 38 Ringer Volume Control 38 Ringing 40 Audible 38 Visual 38 Volume 11 Room Monitor 38 Set Date amp Time Caller ID 15 Set Relocation 39 Set Time and Date 39 Speakerphone 39 40 Volume 11 Speed dial bins 39 Telephone Relocation 39 Telephone Callouts 8 Termination Box 39 51 X16 User Guide Time in Display 39 Transfer 39 Call Transfer 39 Direct to Voice Mail 39 Troubleshooting LCD Idle Mode 43 Underwriters Laborat
25. eature Key AEN N jd Extension No N Auto Mute Issue 2 n lue Phone Setup The parameters are used by the end user to customize their telephones Language Each telephone user can select between three different languages English Spanish and French Feature Key Each extension has 12 programmable buttons which can be customized by each user Extension Number Valid numbers are 301 through 399 Changing this number may result in a loss of extension configuration settings Changing this parameter will result in the loss of some extension settings such as voicemail notification Auto Mute This feature is used to allow extensions to call you and make an announcement your microphone is automatically muted so callers cannot hear the conversation This is also called Page Mode Programming 91 X16 User Guide Preference Call The user can select from accessing a CO Line or Intercom when going off hook Line Selection Each digital telephone endpoint user can set their telephone to directly access a CO Line or group of lines Record all Calls This parameter when enabled will record all network calls answered by this extension IEEE al When a call is placed on hold this timer Hold Reminder starts Each time this timer expires a beep is 730 Seconds heard to remind you that a call is hold Extension users can program CO Lines to ring Ringer On Off on or not ring off
26. ended party 4 Hang up Inside Calls 1 When calling another extension if the party does not answer the call you may press the key to activate ringing 2 Then press your voice Mail button Center navigation key 3 Then press the center navigation key again to confirm that you want to leave a voice mail message while recording your record button will flash 4 Record message and hang up Direct Station Select DSS Busy Lamp Field BLF Each preprogrammed extension station button has an associated LED which lights when the Extension is in use and remains unlit when the extension is idle At default the digital telephone endpoints are preprogrammed with DSS BLF buttons for extensions 301 through 309 Distinctive Ringing Ringer Type Extension users may select between 6 unique ring tones to differentiate their telephone s ring from others in the group Do Not Disturb DND When do not disturb is activated all internal and external calls are blocked from ringing that extension Feature 4 is used to toggle DND off and on Issue 2 32 kDlue networks Flash The flash command feature 3 is used to invoke features on telephone lines such as call waiting and three way calling The Flash command may be programmed on one of the programmable buttons Flash Timer This adjustable timer is used to compensate for telephone network variations Forward Calls can be forwarded to one of three dest
27. ersonal OGM parameter K gt Personal OGM Clear My VMSG Press the center navigation button to select Play to listen to the current message To change the message use the down navigation button to scroll to Re Record and press the center navigation button and lift the handset to begin recording Press the center navigation button again to Stop the recording and preview the newly recorded message Hang up the handset to accept the new message or select Re Record to rerecord the Outgoing Message E E Issue 2 47 3 S X16 User Guide Remote Commands Mailboxes may be accessed from outside of the system using a telephone with standard DTMF Touchtone dialing Remote Access Call into the system and let the Auto Attendant answer the call and then dial the desired extension number If the extension is forwarded to voicemail and the mailbox answers enter the Remote Access code default remote access code is 123 which is programmed in the Phone Programming Area Once connected remotely the system will prompt you through the remote control menu Repla 2 3 pene e Play All New Messages Skip to Next Message g 2 Play All Messages 4 5 6 Record Memo Stop Play Personal OGM 9 7 8 Repeat this Menu kk 0 Erase Playing Transfer to Auto Message Attendant Issue 2 48 ra Index Issue 2 49 All Page 28
28. essage in the list a prompt will be played End all Messages Deleting Messages After listening to a message it will automatically be saved in the voice mailbox To delete the message press the Delete button twice or the Delete button and the center Navigation Key while the message is playing The voice mail message will be deleted and the next message will automatically begin to play Note The message is permanently deleted and cannot be recovered If an extension is unplugged for more than 120 seconds all of voice mail messages for that extension Will be deleted Voice Mailbox Quick Start Guide Although each voice mailbox comes with a prerecorded outgoing message recording a new outgoing message is a nice way to personalize the way the mailbox answers incoming calls Getting Started With your handset on hook Personal Outgoing Messages are accessed in the voice mailbox area under the Programming Parameter Press the Programming button to enter the programming mode and then Press the center navigation button to access the Phone Setup area RK gt Phone Setup System Setup Use the up or down navigation buttons to scroll through the programming choices Press the center navigation button to select the VoiceMail Setup parameter Issue 2 46 siue networks Use the up or down navigation buttons to scroll through the programming choices Press the center navigation button to select the P
29. for any toll charges External External Call forwarding uses two telephone system lines 1 This feature occupies two CO Lines Therefore if a second CO Line is not available the call will not forward Also a slight volume decrease is normal 2 If an ancillary device single line before the system is on a CO Line and the system does not detect that line as being busy the system will forward the call and dial over the call Issue 2 33 n m E e m WH X16 User Guide 3 This feature is considered disabled if no number is entered in the FWD Programming Feature Buttons field 4 At default the External transfer will release after 3 minutes Use the following codes to extend the length of the call Extends the call by 1 Minute 2 Extends the call by 2 Minutes 3 Extends the call by 3 Minutes 4 Extends the call by 4 Minutes 5 Extends the call by 5 Minutes 6 Extends the call by 6 Minutes 7 Extends the call by 7 Minutes 8 Extends the call by 8 Minutes 9 Extends the call by 9 Minutes Extends the call by 20 Minutes Extends the call by 30 Minutes Disconnects both lines immediately HAST Samo en oD Note This type of forwarding may result in a per call usage and Toll charge for each forwarded call Any and all toll charges are the sole responsibility of the user of the installed equipment XBLUE offers no warranty or will assume any
30. g FTR 01 DSS BLF Key Step 8 Using the up or down navigation keys select between DSS BLF Speed Key or Feature Step 9 Press the select button to display the current programmed function Step 10 Enter the appropriate extension speed dial number or use the up or down navigation keys and select the desired feature Step 11 Press the select button to confirm the selection Issue 2 27 E Q 2 amp n m E e a WH X16 User Guide Features Description and Operation All Page At default one of the flexible buttons is preprogrammed as an All Page button From an idle telephone you may press this button or dial the feature code Feature 0 to page someone through all of the telephone speakers The paged party can answer the page while active by pressing the All Page button from another phone Answering Machine Emulation This feature Mimics the call screening feature of an answering machine Within a specific time after a call is answered by an extension users voice mailbox that user can monitor screen callers as they leave a message The extension user will receive a warning tone which indicates that a caller has been answered by their voice mailbox The user has the option to monitor the caller or ignore the alert and allow the caller to leave a message Once the user has selected to monitor the caller they have the option to leave the caller undisturbed leavi
31. he center navigation button to begin and end recording N AA Record Memo Stop p h J 3 The memo will be stored as a new message Once Touch Record While speaking to an outside party you may press the record button and record the current conversation The message will be saved as a new voice mail message in your personal mailbox Issue 2 44 siue networks Answering Machine Emulation AME This feature Mimics the call screening feature of an answering machine Five seconds after a call is answered by an extension users voice mailbox that user can monitor screen the caller as they leave a message The extension user will receive a warning tone which indicates that a caller has been answered by their voice mailbox The user has the option to monitor the call or ignore the alert and allow the caller to leave a message Once the user has selected to monitor the caller they have the option to leave the caller undisturbed leaving a message or to retrieve the caller from the voice mailbox and be connected to the caller for a live conversation Using AME 9 e The extension must be forwarded to Voice Mail e e The Telephone Company Central Office Line may be transferred directly into the user s voicemail box or transferred and ring at the extension until it is forwarded to voice mail e Ifa call is transferred to your extension or directly into your voice mailbox AME is available
32. he default is 10 seconds EE Bultuuuup IPOId X16 User Guide Ns F FWD Destination N a e FWD Destination Off FWD PhoneNumber Empty EEEN E VoiceMail Setup N jr Remote Code Issue 2 Forward Destination Extension users may select from three destinations Off Voice Mail External Call and Trunk2Trunk Off Calls will not forward Voice Mail Calls will be forwarded to the users personal mailbox The center navigation button will be lit solid External The system will transfer an incoming caller using a second CO Line to an external destination Note External Call forward uses two CO Lines and you may experience a volume loss when analog lines are connected using this feature Also toll charges may apply If all CO Lines are busy the call will not forward TRK2TRK Allows calls to be transferred to an external destination using the telephone networks facilities This may require special features from the network provider Phone Number Enter the telephone number to be dialed when the External or TRK2TRK forward timer expires This can be any external telephone number such as a cellular or home telephone number Each extension can set up their own voice mail parameters Remote Code The remote code is the code that is used to access your voice mailbox both internally and when connected from a remote location The default remote code is 123 24 Personal OGM P
33. his call 07 47P 10 16 L1 Index 05 4 Press the select button to enter the Dial Alternate area This is where you can select the number of digits required to successfully make the display telephone call Use the right arrow key to select between 7 8 10 and 11 digits 1 831 601 7283 Dial Alternate Issue 2 16 kDlue networks 5 Press the select button again to dial the displayed number 6 Press the navigation scroll up or scroll down key to start the copy to the phone book 1 831 601 7283 Cpy To Phonebook 7 Press the select button to store the displayed name and telephone number into the phone book Names such as Out Of Area Private Unknown will not be stored Receiving Caller ID 1 If two lines ring simultaneously the Caller ID of the first call into the system will be displayed 2 The system is equipped with Type 2 Call waiting Caller ID a Ifthe CO Line has call waiting caller ID and a second call is received on an answered CO line a Beep Tone will be heard and the CID of the second call will be displayed 3 While on a CO Line call press the Left or Right navigation key to display the CID of another ringing CO line The number Lx where x the CO Line number will be displayed on the upper right side of the display S E E 913 599 2583L1 XBLUE Networks Issue 2 17 S U J a X16 User Guide Voice mail The center navigati
34. inations voice mail external number or trunk to trunk Calls transferred to an extension that is forwarded will only forward after the Waiting Time has expired At default the Waiting Time is set to 10 seconds Use the Programming area to program this parameter Voice mail When an extension is forwarded to voice mail the center navigation button will illuminate lit solid no other visual indication will be given After the expiration of the Waiting Time the call will be diverted redirected to the extension s voice mail greeting Ft Y o e TRK2TRK When an extension is forwarded to an external number the system will send a command to the telephone network line known as a Flash which begins the transfer The telephone system will then dial the preprogrammed digits pause until the call is established and then hang up releasing the call from the system TRK2TRK FWD will appear in the display use the right navigation button to clear this from the display Note This feature may require a special service from the telephone company central office called Three way calling with call disconnect Please consult with your telephone company for information regarding this feature This type of forwarding may result in a usage and toll charge for each forwarded call Any and all toll charges are the sole responsibility of the user of the installed equipment XBLUE offers no warranty or will assume any responsibility
35. ions Hot Dial Pad Hot dial pad allows extension users to dial numbers without lifting the handset or pressing the speaker button Intercom Calling Each extension is assigned a unique three digit code number ranging from 301 to 399 The number used at the time of registration and becomes that extension s intercom number Dial the three digit code to intercom another extension DSS BLF buttons allows for one touch intercom calling Intercom Paging Intercom paging is similar to intercom calling but when the call is connected the called party s mute button is active This allows the called party to have private conversations without being overheard Ht Y o e Line Status Detection Line in Use From Idle to Busy The system will detect if another device is using one of the telephone Lines and will automatically identify the line as busy From Busy to Idle The system will detect when the line is no longer busy and automatically identify the line as idle Not Connected If a telephone line is not connected to the system it will be automatically disabled and no one will be able to connect to the line A beep tone is heard if a disabled telephone Line is pressed Non system phone picking up the call When the call is picked up by a non system phone the system will after 2 seconds light the line button and show that the line as busy However one digital telephone may join in on the call by pressing the
36. lay All digital telephone endpoints have a backlit Liquid Crystal Display LCD display which when idle displays the current date and time extension name and number even when it is in power saver mode Issue 2 39 n m E SN m WH X16 User Guide Tone Pulse The system can accommodate either DTMF Tone or Dial Pulse dialing Transfer Extension to Extension Telephone Company CO Line Calls answered at one extension can be transferred to another extension in the system To transfer a call 1 While on a telephone line 2 Press Transfer 3 Press the preprogrammed button or dial the extension number where you would like to transfer the call 4 The call will automatically be transferred so simply hang up Transfer Direct to Voice Mail _ 499 1 While on a telephone line ue 2 Press the Voice mail button 3 Press the preprogrammed DSS BLF button or dial the extension number where the caller would like to leave or retrieve a message Volume Adjustments Ringing Volume While your telephone is idle or ringing use the volume up key to increase or the volume down key to decrease the ringing volume Speakerphone Intercom Volume While using your speakerphone use the volume up key to increase or the volume down key to decrease the speakerphone volume Speakerphone Network Volume While using your speakerphone use the volume up key to increase or the volume down key to decrease the speakerphone volume Handset I
37. lay E User Name n iue Personal OGM This greeting is heard by a caller once they are forwarded to someone s voice mailbox Press the Select button to Play and Stop the playing message Press the up button to re record the Outgoing Message User Name Each extension can be programmed to display up to 12 characters of the extension user s name Once in the name entry field the dial pad becomes the character input keyboard Each depression of the number will change the character in the following way c E m Character Input Keyboard 15t 2nd 3 4m pih 6 7 gn gh 10 1 amp 1 2 a b c A B C 2 3 d e f D E F 3 EE n i G H I 4 E j k Ji J K L 5 6 m n o M N O 6 7 p q r s P Q R S 7 8 t u V T U V 8 9 w x y Z W X Y Z 9 0 Space or 0 Z Reset Phone Issue 2 Reset Phone The reset function will bring the digital endpoint back to default Press the up navigation key to select Yes to default the telephone or select No to exit without defaulting the telephone i05 gt RS g J 3 a X16 User Guide Programmable Feature Buttons Each digital telephone endpoint has twelve 12 programmable feature buttons which can be customized by each extension user There are three programmable feature button categories Selections Description DSS BLF Key Direct Statio
38. n Select DSS allows extension users to press one button to dial another extension In addition the DSS button doubles as Busy Lamp Field BLF The BLF shows the status idle or busy of other extensions Each of the twelve 12 buttons can be programmed as a speed dial key Input the number to be dialed once the key is identified as a speed key Simply press the speed key to dial the number once it is programmed Feature 7 will enter a pause shown as a P Feature Key Feature 1 Record Feature 2 Open Feature 3 Flash Key Feature 4 DND Feature 5 Mute Feature 6 Conference Feature 7 Pause Feature 8 Redial Feature 9 Headset Feature 0 All Page Feature Open Feature Open Issue 2 26 as Programming Steps Step 1 Press the programming button Step 2 Select phone setup Step 3 Press the select center navigation key Step 4 Press the down navigation key and select Feature Key Step 5 Press the center navigation button to begin Step 6 Press the up or down navigation key to select the feature button to be programmed or press the feature key to be programmed The display will show the selected FTR button The display below shows FTR 01 FTR button 1 was pressed FTR 01 DSS BLF 301 Step 7 Press the Program button to exit programming and not modify the current button programming or press the center button to change the current settin
39. ng a message or to retrieve the caller from the voice mailbox and be connected to the caller for a live conversation Operation 1 Call Rings an extension either directly or from the auto attendant 2 The call is forwarded if programmed to the user s voice mailbox 3 The Voice mail button center navigation will flash rapidly which is your indication that someone is in your mailbox leaving a message 4 After the center button is pressed the calling party will be heard 5 Lift the handset to retrieve the caller from the voice mailbox 6 To exit and not retrieve the caller press the left navigation button Auto Attendant Voice Mail Standard The automated attendant can be programmed in system programming to answer incoming calls Callers are then directed to enter and be transferred to their desired extension The system can be programmed to ring only the auto attendant only the attendant or ring all telephones that are programmed to ring and then go to the auto attendant for processing Issue 2 28 kDlue networks Backlit Blue LCD Display Each digital telephone endpoint speakerphone comes equipped with a backlit display which can be programmed to go into power saver after it has being idle for 60 seconds The backlit display is immediately activated whenever an action such as ringing going off hook or pressing any of the fixed or preprogrammed buttons is taken Call Pick up There are two types
40. ntercom Volume While speaking to another extension using your handset use the volume up key to increase or the volume down key to decrease the handset volume Handset Network Volume While speaking on a telephone company line using your handset use the volume up key to increase or the volume down key to decrease the handset volume Forced Ringing Intercom Volume Issue 2 40 as Calls between extensions are answered hands free and will not forward to voicemail To forward intercom calls to voicemail press the key which will force the extension to start ringing Voice Mail Standard Each extension has a personal voice mailbox The extension user s Outgoing Message will be heard when callers are redirected to their personal mailbox Waiting Time When a call is transferred from the auto attendant the call waiting timer begins at the expiration of the timer the call will be forwarded to the programmed forward destination When the timer is set to 00 the call will immediately be transferred to the mailbox without ringing the extension first Functions Features and LED function Feature Code Descriptive LED lit LED Not Lit Jeres Opo NA TIN Festa DNO Nee Notin DND 0 9 S s w ewes Oven WA m mms om WA WA Lamp Cadence Unlit Solid Unlit Lit Lit Solid Fast 0 125 sec off 0 125 sec on repeating Slo
41. on button is equipped with a Light Emitting Diode LED which flashes when you have a new voice mail message At default the LED will be lit indicating that the extension is forwarded to voice mail Calls can be transferred directly to a user s voice mailbox by pressing your voicemail button while on a call and dialing the desired extension number and then simply hang up To access your voice mailbox e From an idle telephone Press the center navigation key Enter Password at default 123 The voice mail count will be announced The time and weekday will be announced o The messages will play in newest to oldest order e Each message is automatically saved after it has been played To scroll through saved messages use the left and or right navigation keys e To delete the message press the delete button twice or the delete button and then the center navigation button this confirms the deletion of the message O O O O Voice Mail Access Fwd to VM lit Last VM Message 4 Next VM Message Transfer CO Lines calls to directly to voice mail Issue 2 18 nblue Programming The system has two areas of programming Phone extension and System The Phone Setup programming parameters only affects the extension that is doing the programming whereas the system programming parameters affect the whole system From an Idle telephone press the program button yiblue Y networks Volume 01 16A 12 10 SUN 301
42. orded The system can have two 3 way calls simultaneously To create a conference 1 Putthe first call on Hold 2 Make the second intercom call or CO Line call After the third party answers the call press the Conf button 3 The three parties will be joined together in a conference a Conf 1 3 00 00 99135992583 ET Issue 2 30 kDlue networks Conference Express Conference Express Conference is a quick and easy way to allow another extension to join in on an existing CO Line call While speaking with an outside party the extension user presses the Line button which is lit green allowing another party to press the busy lit blue line button on their telephone and join in on the existing conversation If the first extension hangs up the second extension may continue to speak with the outside party The second extension s line button will turn green allowing the second extension to press the button and have someone else join in on the call Operation 1 An extension 301 makes an outbound or answers an incoming call 2 The extension user presses the same Line button again 3 Another extension 302 may now press the busy line button on their telephone and join in on the existing call If extension 301 hangs up the call is passed to extension 302 302 may press the Line button and have another or the same extension join the call Ft h o e Conversation Recording Voice Mail
43. ories 6 View Records 13 Voice Mail 18 40 Access 18 Auto Attendant 28 Delete Messages 46 Memo Recording 35 Operation 44 Outgoing Message 46 Personal Mailbox 37 Play Messages 37 Play New Messages 45 Quick Start Guide 46 Remote Commands 48 VoIP 11 Volume Ringing 12 Volume Adjustments 40 Volume Control 11 34 Handset 34 Headset 34 Issue 2 52
44. r ID Enable Disable Caller ID can be enabled or disabled at each telephone endpoint speakerphone When disabled the extension will not receive or have access to Caller ID When Caller ID is disabled and the button is pressed a tone will be heard indicating that Caller ID is not accessible Issue 2 29 n o E d m WH X16 User Guide CO Line Busy Idle Status LED Each CO Line button has an associated dual color Light Emitting Diode LED which lights when the line is in use and remains unlit when the line is idle When the user presses a Line button the LED will illuminate green I use on their telephone and blue busy on all telephones The Line button will light blue busy when a device which is connected to a telephone company line in front of the system is off hook Once off hook only one digital telephone endpoint may access the line by presses the busy line button all others will receive busy tone CO Line Ringing Per Extension Each extension can be programmed to ring when a call is received on a specific CO Line At default all CO Lines ring on all extensions This may not be ideal for all installations so each extension can be programmed to ring or not ring Conference 3 way An extension may conference two external parties or one internal and one external party together so that they may all converse Privacy Release may affect the operation of this feature A conference call cannot be rec
45. r extension dials your telephone number the system allows you to speak to each other without pressing the speaker button or going off hook Network calls Calls coming from a network facility Telephone Company will ring the telephone When the telephone is ringing lift the handset or press the speaker button to answer the call Making a call Intercom Press the preprogrammed feature button or dial the extension number to place a call to another extension You may converse freely or lift the handset to speak privately The Direct Station Select DSS also known as Busy Lamp Field BLF allows you to press one button to dial an extension and to see if an extension is busy In this example extension 302 303 304 and 306 are busy Issue 2 10 kDlue networks Telephone Line CO Line When placing a network call Telephone Company press the line button or dial 9 to access a line You can speak on the speakerphone or lift the handset to speak privately Line buttons that are unlit are free to use If they are lit blue they are busy and the line that you selected will be lit green Hblue This timer begins once the CO Line is selected The display will show the Line 4 selected CO Line The select line button lights green E B a o Volume Control Volume Volume Description Speakerphone There are a total of eight 8 volume settings Valid selections are 1 through 8 volume
46. s 1 lowest through 5 Highest n and 1 through 4 Issue 2 ll X ES amp S N Q X16 User Guide Ringing Volume While your telephone is idle or ringing use the volume up key to increase or the volume down key to decrease the ringing volume Speakerphone Intercom Volume While using your speakerphone use the volume up key to increase or the volume down key to decrease the speakerphone volume Speakerphone Network Volume While using your speakerphone use the volume up key to increase or the volume down key to decrease the speakerphone volume Handset Intercom Volume While speaking to another extension using your handset use the volume up key to increase or the volume down key to decrease the handset volume Handset Network Volume While speaking on a telephone company line using your handset use the volume up key to increase or the volume down key to decrease the handset volume Forced Ringing Intercom Volume Calls between extensions are answered hands free and will not forward to voicemail To forward intercom calls to voicemail press the key which will force the extension to start ringing Issue 2 12 kDlue networks Phone Book There are fifty phone book locations each can up to 24 digits and a name of up to 16 characters Hblue Last Selection gt View Records KA N a Add New Record o 01 e Phone Book Caller ID Program Volume T em em EP Next Selection Phone
47. tem comes standard with Auto Attendant and all digital telephone endpoints have a personal digitally integrated voice mailbox Features Auto Attendant Standard Intercom Calling Answering Machine Emulation Intercom Paging Audible and Visual Ringing Meet me Answer Paging Backlit LCD Display with Power saver mode Memo Recording Call Timer Message Waiting Telco FSK Call Transfer Multilingual Display per Extension Caller ID and Call Waiting Caller ID Music on Hold Internal External Caller ID Enable Disable per extension Mute with LED indication M S 8 CO Line Busy Idle Status LED Navigation Keys CO Line Ringing programmable New All Message Play Conference 3 way Phone Book Dialing Conversation Recording Programmable Buttons 12 Daylight Savings Automatic with Caller ID Programmable Pause Speed Bins Direct Mailbox Transfer Redial Direct Station Select DSS Busy Lamp Field BLF Remote Message Pickup Display Number Dial Ringer Volume Control Distinctive Ringing Set Time and Date Do Not Disturb Speakerphone with LED Flash Timer Speed Dial Buttons Handset Headset Volume Control Time in Display Headset Activation Tone Pulse Holiday Operating Mode Voicemail standard Hold Weekend Operating Mode Issue 2 X16 User Guid
48. toll charges Trademarks XBLUE XBLUE Networks X16 are trademarks of XBLUE Networks LLC All trademarks are the property of their respective owners Issue 2 2 blue Table of Contents prize fee nmdpgcbee 3 I OAN G cC ES 6 FCG INFORMATION eon uu u einer peu rn aaa Ebene assaka a BOR RES PARE YR IR RPRERPGRRRBOAAE 6 IN FRODWCTION ecc 7 FEATURES SS rcc 7 GETTING TO KNOW THE X16 TELEPHONE J I nennen nnne 8 GETTING TO KNOW THE X16 DISPLAYS eeeeeeeeee nennen nennen 8 DEFAULT BUTTON LAYOUT Ju uuu tein tro tnnt pnt Ee rea ska kao ae 9 NAVIGATION KEYS uu u GETTING STARTED ANSWERING A CALL MAKING A CALL INO CONT uuu aii eii nnne Telephone Line CO Line VOLUME CONTROL esee RINGING Volume Speakerphone Intercom Iolume nasa aant Speakerphone Network Volume nennen nhanh nnn nhan tnnt nnn Handset Intercom Volume Handset Network Volume Forced Ringing Intercom Volume PHONE BOOK Table of Contents WOW RECOS iiie no a p eae abra AETA RR nu F ER e RR e ERR ERAT Aai PASTADA Air Kia ERA EERREAR TERR Dial displayed record Delete Phone Book Records Add New Record e B2 Nip kus asss
49. w 0 5 sec off 0 5 sec on repeating Wink 1 0 250 sec off 1 750 sec on repeating Wink 2 0 250 sec off 0 250 sec on 0 250 sec off 1 25 sec on repeating Issue 2 4 X16 User Guide Wink 3 sec on repeating 0 250 sec off 0 250 sec on 0 250 sec off 0 250 sec on 0 250 sec off 0 750 Lamps on Phone CO Line Status My Station Other Stations Idle Unlit Unlit In Use Lit Green I Use Lit Blue In Use On Hold Slow Green I Hold Lit Blue In Hold Ringing Fast Blue Fast Blue Being Transferred Slow Green I Hold Lit Blue I Hold and Transfer Intercom Tone Plant Dial Tone Continuous Tone Busy Tone 0 5 sec on 0 5 sec off repeating Ring Tone 1 sec on 1 sec off repeating DND Tone 0 25 sec on 0 25 sec off repeating LED Cadence and Status Table Speaker Unlit Speaker or Intercom Link Idle Fast Receiving incoming call Lit Talking with the Speakerphone Slow In headset mode Enter VM Unlit No New messages Fast New Message in VM Lit No answer forward active unanswered calls will be forwarded to VM Slow New Telephone Company Line Message Waiting Mute Unlit Inactive phone is not muted Lit Active phone is muted All Page Unlit Inactive Not currently paging On Flexible Button Lit rapid flash Making or receiving a page DND On Flexible Button Unlit Ina

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