Advanced Telemetrics 1000S Manual
Contents
1. 21 Wiring Diagram Hardwi 22 The following is an example wiring diagram for hardwired gauges Appendix J TO CONTROLLER TANK GAUGE 1 TANK GAUGE 2 LAST TANK GAUGE2. Removed Draft 1 Formatted Warnings n a Updated Wireless Section Wording 8 Added Wireless SW1 Register February 2013 n a Corrected Numbering March 2013 4 5 6 Clarified Procedures 2 Power Supply Specs Added June 2013 2 Power Supply Specs Modified July 2013 2 Environmental Conditions Added 2 Use Instructions Added 2 Warnings Added iv Contents Added August 2013 n a Wireless Power Reqs Clarified All Style Change All Clarification Simplification 2 NRTL Certification Clarified September 2013 11 Appendices added All Wireless Information Added October 2013 DIGITAL TANK GAUGE MODEL 1000S S ti Introduction This manual covers operation and installation instructions for the Model 10008 Digital Tank Gauge system by Advanced Telemetrics The Model 10005 is typically installed in above ground storage tanks for real time fluid level management System Description and Function he Advanced Telemetrics Model 1000S Digital Tank Gauge is comprised of a CPU that connects to an array of sensing devices that are sensitive to magnetic proximity The float or multiple floats ride on the outside of sealed stainless tubing with a sensing element on the inside of the enclosure The tube is sealed by means of a welded cap on the bottom of the tubing and a CPU head enclosure on the top The CPU head enclosute typically sits a few inches above the top of the tank with a junction box attached to make up con
3. Verify that the hairpin clip is fastened tightly onto the tubing enclosure P Repeat steps H O for all Tank Gauges on site Part 3 Tank Gauge and Master Radio Installation Important Retain At this point make note of which Tank Gauges are to be the Stop Rings and installed in which tanks Remember the Tank Gauges have high level floats been pre paired and pre addressed in the Master Radio in while lowering steps Part 1 Wireless Pairing above tubing into tank See Step 11 If the Tank Gauges have not already been pre added and pre addressed don t worry they can be paired and addressed once installed in the tanks using the same steps described in Part 1 Wireless Pairing Q Determine which side of gangway is closest to install port Position assembled sensor against side of tank gangway closest to install port All of the hardware on the tubing should be resting at the bottom of the tubing R Lift tank gauge vertically hand over hand and position over install pott Avoid contact of the floats against the side of the tank as the gauge is raised Position the End Cap over the install port S Have a partner hold onto the bottom Stop Ring as the tube Product Float and Water Float are lowered into tank Be mindful that the Product Float and Interface Float do not get stuck in the port as the gauge is lowered this could cause them to fall and break 11 Fasten the Stop Rings in their marked positions at the top of t
4. querying the Tank Gauge Use all capital letters UHADT lt enter gt Changes Tank Gauge with ID to new ID 44 U lt enter gt Returns product interface and temperature string for device ID Use ID 00 to query gauge with unknown ID all gauges respond to ID 00 Only use 00 with a single gauge on the line to avoid multiple gauges responding at once U SETUP lt enter gt Returns user entered setup information for device ID 44 This command returns unit ID programmed number of sticks programmed number of floats programmed halls disabled for third float level offsets resistor status and other info U 0L lt enter gt Sets offset for ID product total level as Substitute offset inches and thousandths for Use offsets only as a last resort Offsets are only recommended in rare citcumstances U OW lt enter gt Sets offset for ID water interface level as Substitute offset inches and thousandths for Use offsets only as a last resort Offsets are only recommended in rare circumstances U TR4851 lt enter gt Turns ON termination resistor for ID Use this command to activate an internal termination resistor option to eliminate noise and reflections Use only on the last device on the 485 line This function is currently in testing phase Contact the factory for add tional information U TR4850 lt enter gt Turns OFF termination resistor for ID Use this command to restore factory defa
5. all unpowered Part 3 Programming Use a trusted USB RS485 converter to connect PC to the Tank Gauge RS485 line at the control box A Tx Rx Pos Green and B Tx Rx Neg White Verify that there are no additional 485 signals on the line no polls queries from RTU PLC or app cards modules The gauge will not respond if there are multiple conflicting query sources are on the 485 line 18 Connect power to a single gauge at a time for renaming and programming Connecting power to one gauge at a time is the best way to avoid addressing conflicts The factory default MODBUS address can be found on the headcap 19 In your terminal program use the U IDT command to address the gauge as required Substitute the first with the starting default MODBUS address of the gauge and substitute the second with the ending desired MODBUS address Example Entering UO1IDT22 and pressing lt enter gt changes the tank gauge address of unit ID 01 to ID 22 The newly renamed unit 22 will respond with U22NewIDTankY Ok 20 Issue a query command to confirm communication at the control box for the renamed gauge Use U and press lt enter gt using the MODBUS address in place of Look for a response from the gauge to confirm new MODBUS address Important To verify that floats are correctly installed and not reversed subtract interface level from total level reading Product Water Pad Thickness If pad thickness is
6. download online It is the recommended program unofficially for use with the Advanced Telemettics Tank Gauges due to its simplicity and ease of configuration See http www auelectronics com forum index php topic 206 0 for mote information about TeraTerm and a link to download 1 2 Download TeraTerm When installing at the Select Components step de select everything except for TeraTerm and Macro Click Next and continue with installation Windows 7 users ignore C N Windows Fonts error Click Finish and Launch TeraTerm Open a New Connection and select Serial Use the Port dropdown to select the serial port where the USB 485 converter is connected One of the benefits of TeraTerm is that the dropdown should automatically populate without the need to verify com port assignments in Control Panel Select Setup gt Terminal and check the box for Local Echo Select Setup gt Serial Port and select 9600 baud 8 data bits none Parity 1 stop bit and none flow control These settings should be default Select Setup gt Save Setup and name the setup Advanced Telemettics 17 Appendix F PuTTY PuTTY is an SSH and telnet client developed originally by Simon Tatham for Windows It is open source software that is available with source code and developed suppotted by volunteets Putty exe is available for download here http www chiark reenend org uk sgtatham
7. label and an attached test cable that runs through the 4 1 Bushing Slide the second Stop Ring onto the tubing without tightening the set Screw Slide the Product Float onto the tubing with the float plate facing UP The Product float has a green label and is the largest float by volume Slide the Interface Water Float onto the tubing with the label facing UP The Interface Water Float has a blue label and a plate on both ends wear Safety Glasses for step 8 Important Retain the Stop Rings and high level floats while lowering tubing into tank See Step 11 8 Position the Tank Guard End Cap on the bottom of the tubing Use the hairpin clip to secure the End Cap in place Be mindful that the hairpin clip can spring free if not installed correctly Verify that the hairpin clip is fastened tightly onto the tubing enclosure Part 2 Tank Gauge Installation 11 12 13 14 15 9 Determine which side of gangway is closest to install port Position assembled sensor against side of tank gangway closest to install port All of the hardware on the tubing should be resting at the bottom of the tubing 10 Lift tank gauge vertically hand over hand and position over install port Avoid contact of the floats against the side of the tank as the gauge is raised Position the End Cap over the install port Have a partner hold onto the bottom Stop Ring as the tube Product Float and Water Float are
8. loop The Tank Gauges are now ready for use with user controller PLC Cycle the 12VDC to all Tank Gauges as a final step Installation Wireless Gauges The following sections describe parts tools and preparations and procedures for installing the 10008 Digital Tank Gange with Wireless Upgrade Shipped Parts The Model 1000S ships in two parts the sensor assembly and the boxed hardware kit Check that received shipment is complete and that no patts are missing Contact the factory if there are missing patts Please Note These instructions include descriptions pictures and steps for a wireless gauge which includes the HLS 3 Float Option upgrade If your sensors were ordered without this upgrade ignore parts and steps related to Stop Rings markings High Level float and test cable Parts labeled with are included with the HLS 3 Float Option Upgrade only Tank Gauge Includes 1 Sensing Array Enclosure the gauge 1 Compression Fitting on tube with Viton O ring 2 Pairs of Tube Markings indicating Stop Ring positioning 1 Wire Protector covering gauge wiring Boxed Hardware Kit Includes 1 Wireless Master Radio 1 High level Float attached to Test Cable and 4 1 Bushing 1 Product Float 1 Interface Water Float 1 2 1 Reducer Bushing 1 Anodized Aluminum Junction Box The Junction Box should contain 2 Wago Snap Termination Blocks and a 3 6VDC battery pa
9. Inspect Digital Tank Gauge and related packages for any signs of shipping damage Contact shipping company if any damage is noticed Ensure that you have received all factory supplied components by comparing packing slip to contents recetved Examine the diagrams showing typical Digital Tank Gauge installation procedures and determine probable install port locations as well as cable and conduit runs Determine location of electrical distribution and breakers Keep electrical breakers locked off during installation Installation Hardwired Gauges The following sections describe parts tools and preparations and procedures for installing the 1000S Digital Tank Gauge Shipped Parts The Model 1000S ships in two parts the sensor assembly and the boxed hardware kit Check that received shipment is complete and that no patts are missing Contact the factory if there are missing parts Please Note These instructions include descriptions pictures and steps for a gauge which includes the HLS 3 Float Option upgrade If your sensors were ordered without this upgrade ignore parts and steps related to Stop Rings markings High Level float and test cable Parts labeled with are included with the HLS 3 Float Option Upgrade only Tank Gauge Includes 1 Sensing Array Enclosure the gauge 1 Compression Fitting on tube with Viton O ring 2 Pairs of Tube Markings indicating Stop Ring positioning 1 Wire Protector covering gau
10. Term or PuTTY instead of Hyperterminal The following instructions will configure Hyperterminal to communicate with the Digital Tank Gauge 1 Open Hyperterminal and Open a new connection Name the connection Advanced Telemetrics and click OK In the Connect to window select the dropdown menu for Connect using and select the Comm Port ID that corresponds to the Comm Port where USB to RS485 converter is connected to PC Com properties 9600 N 8 1 should appear in the info box on the bottom of the Hyperterminal window If they do the program is ready to communicate with the Digital Tank Gauges If they do not and the info box says auto detect Click Disconnect Hang Up Open File gt Properties gt Configure and select correct com settings Bits Per Second 9600 Parity None Data Bits 8 Stop Bits 1 Click OK and exit the Configuration menu Open File gt Properties go to Settings tab and click the ASCII Setup button Check the boxes for Send line with line feeds and Echo typed characters locally Click Call to open communication with Digital Tank Gauges If the Com properties info box does not display 9600 N 8 1 and instead displays auto detect click Disconnect Hang Up and repeat step 5 and step 8 16 Appendix E TeraTerm TeraTerm is a free software implemented open source serial tool and terminal emulator available for
11. Version ADVANCED TELEMETRICS Model 1000S Digital Tank Gauge Installation Guide and User Manual ADVANCED TELEMETRICS MODEL 1000S DIGITAL TANK GAUGE User Manual and Installation Guide 2013 Resource Production Co Inc 700 South Tucker Avenue Farmington NM 87401 Phone 800 382 1482 DIGITAL TANK GAUGE MODEL 1000S Contents Revision TE ae ii Introduction EE EEE 1 System Description and Function cceeeeeeeeeeeeeeeteeeeeeeeeeeeeees 1 CommUniecalon u 1 Important Safety Information oenernnrrrrnrnnnnrnnrnnvnennnnnrrnrnnnnnnnrn 2 Prior to Installation READ THIS FIRST nn 2 Installation Hardwired Gauges cceeeeeeeeeeeeeeeeeeeeeeeees 3 SHIPS Parts au een 3 Tools for Installation sieciceriecctiieieantd acdwenbonwieanteastenctoewbeestiarienskbntwennies 4 Procedures Hardwired urunnnnnonnennnnnnnnnnnnnonnnnennnnnnnnannnnennnnne 4 Part 1 Installation Preparation eeeernnnnnnnnnnrrrrrnnnnnnnnnnnnnnnrrnnnnnne 4 Part 2 Tank Gauge Installation uusessesesnsaemmemsummngimn 5 Part 3 Programming rnnnnnnnnnnnnnnnennnnnnennnnnnnnnnnnnnnnnnnennnnnnnnnnennnn 6 Installation Wireless Gauges c eseeeeeeeeeeeeeeeeeeeeeeeeeees 8 Shipped P euere ke ee 8 Tools for Installation a 9 Procedures Wireless anne en 9 Part 1 Wireless Pairing cccceeeeeeeeeeeseeeeeeeeeeeeeeeetteneeeees 9 Part 2 Installation Pr
12. cified by the manufacturer the protections provided by the equipment may be impaired Use only with an NRTL4isted limited power supply The Model 1000S operates on 12VDC with 24VDC option available upon request Wireless gauges operate on 3 6VDC batteries and must not be connected to higher voltages Connecting more than 3 6VDC to a wireless gauge will result in permanent damage to the electronics Prior to Installation READ THIS FIRST The system must be installed following the current national electric code NEC idelin local interpretati reof licable stat A POTENTIAL guidelines all ocal terpretations the eof and app cable state SHOCK HAZARD And local electrical codes Technicians are responsible for EXISTS Electricity and following all safety rules and regulations required by their High Voltage exists in and employer and or the owner or leascholder of the installation is potentially supplied to site These include but are not limited to safety requirements the Digital Tank Gauge i i 2 for working in hydrogen sulfide gas environments and static electricity spark sensitive environments Always wear approved FRCs hard hat and safety glasses when handling this equipment Any unauthorized parts used in the Digital Tank Gauge system or any modifications made to the equipment will nullify the Limited Warranty Advanced Telemetrics will not be responsible for any liability claims regarding the performance of modified units
13. ck 2 Stop Rings including washer and tightening screw 1 Tank Guard End Cap with Hairpin Clip 8 Tools for Installation CAUTION The most important installation tools are an individual s Personal Protective Equipment Do not attempt installation without first PPE This includes FRCs Fall Hatness Safety Glasses and Safety Toed Boots Footwear The following tools are recommended for installation 36 Aluminum Pipe Wrench gt 12 Channel Locks or Adjustable Wrench Phillips Screwdriver Personal Computer with SW 0230 Wireless Tank Gauge Interface Program SW 0230 exe and Master Radio Drivers installed Please contact support advancedtelemetrics net for install driver support Powerful Magnet 2 diameter ceramic ring or smaller rare earth magnet should be sufficient Procedures Wireless Part 1 Wireless Pairing It is recommended that Wireless Tank Gauges be paired with their wireless master radio before on site installation Wireless gauges can be paired anywhere before or after installation but is usually preferable to pair gauges before install to avoid multiple trips to the top of the tanks for pairing procedures The order that the gauges appear in the Wireless Tank Sensor Interface program cannot be changed they are listed in the order they are added Modbus addresses on the other hand can be edited at any time A Connect Master Radio to PC via USB The USB will power the Master Ra
14. dio Open the SW 0230 Wireless Tank Sensor Interface program B Select Options gt Comm Config gt Comm Port and select the USB port that is connected to the Master Radio Click Connect If the drop down is already populated with the correct USB port open the drop down and select the port before clicking Connect to ensure Master is truly paired with program C Use Wago connectors to make up connection to battery pack for the Tank Gauge to be added to the Master Radio a Red Wire 3 6VDC positive b Black Wire 3 6VDC negative Important Wireless gauges are wired for a 3 6VDC battery Supplying more than 3 6 volts WILL cause permanent damage to the Tank Gauge electronics D In the Wireless Tank Level Sensor Interface program click Add Sensor The Master Radio will remain in listening add mode indefinitely until a slave device Tank Gauge is paired successfully E In a slow controlled movement swipe the powerful magnet down the length of the aluminum head of the Tank Gauge The Tank Gauge will appear in the Wireless Tank Level Sensor Interface program Each newly added Tank Gauge will be added to the bottom of the list F Change Modbus Address newly added Tank Gauge as necessary Remember the order in which gauges are added will be the permanent order in which they appear in the Master Radio Modbus addresses however are configurable at any time G Repeat steps C F until all gauges ar
15. e added to the Master Radio After all gauges are added to Master Radio change the setting for Sleep Interval to 5 or 10 minutes to ensure full battery life The Tank Gauges and Master Radio are now ready for installation on location Once installed the Tank Gauges and Master Radio will automatically re establish communications as they are powered up on site Part 2 Installation Preparation H At location rest Tank Gauge on a horizontal surface Open and unpack the boxed hardware kit I Slide the 4 1 bushing a few inches onto the bottom of the gauge tubing J Slide one Stop Ring onto the gauge tubing without tightening the set screw 10 K Slide the High Level Float onto the tubing with the float plate facing UP The HL Float has a red label and an attached test cable that runs through the 4 1 Bushing L Slide the second Stop Ring onto the tubing without tightening the set screw M Slide the Product Float onto the tubing with the float plate facing UP The Product float has a green label and is the largest float by volume N Slide the Interface Water Float onto the tubing with the label facing UP The Interface Water Float has a blue label and a plate on both ends O Position the Tank Guard End Cap on the bottom of the tubing Use the A wear Safety hairpin clip to secure the End Cap in place Be mindful that the hairpin Glasses for step 8 clip can spring free if not installed correctly
16. eparation 244440ussnnnn nennen 10 Part 3 Tank Gauge and Master Radio Installation 11 Appendix A Serial Commands errrrrrrnrnnnnrrnnnnvvnnnnrrnrnnnnnnnnr 13 Appendix B Wire Connections ceeeeeeeeeeeeeaeeneeeeeeeeees 14 Hardwired Connections rarrnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennne 14 Wireless Connections rrnnnnrnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnne 14 Appendix C RS 485 an 15 Protocol Settings ans saesenereesenees are eben 15 Modbus Registers 244444444400nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 15 Appendix D Hyperterminal ornnnnonnnnnnrnnnnnnnrnnnnvnnnnnnrnrnnnnnnnnn 16 Appendix E TeraTerm rnnrnnnnnnnnnnnnnnvnnnnnnnnnnnnnnnnennnnnnnnnnnnne 17 Appendix F PuTTY ua 18 Appendix G Hardwired Troubleshooting Support 19 Appendix H Wireless Troubleshooting Support 20 Appendix l Model 1000S Diagram rrrnnnnnnnnnnvnnnnnnrnrnnnnnnnn 21 Appendix J Hardwired Wiring Diagram 22 Revision Tracking This Manual may be revised periodically to incorporate new or updated information A major change in content of the manual also changes the date and revision number of the manual which appears on the front cover Lasted below are the dates and revisions of each change Page Revision Date 7 8 Updated Appendices December 2012 i Updated Cover
17. ge wiring Boxed Hardware Kit Includes 1 High level Float attached to Test Cable and 4 1 Bushing 1 Product Float 1 Interface Water Float 1 4 1 Reducer Bushing 1 Anodized Aluminum Junction Box The Junction Box should contain 6 Wago snap termination blocks 2 Stop Rings including washer and tightening screw 1 Tank Guard End Cap with Hairpin Clip Tools for Installation CAUTION The most important installation tools are an individual s Personal Protective Equipment Do not attempt installation without first PPE This includes FRCs Fall Hatness Safety Glasses and Safety Toed Boots Footwear The following tools are recommended for installation 36 Aluminum Pipe Wrench gt 12 Channel Locks or Adjustable Wrench Phillips Screwdriver Personal Computer with terminal emulation program Some suggested programs include TeraTerm puTTY and Hyperterminal Reliable USB 485 Converter Beware of untested converters as many brand new converters are unreliable Procedures Hardwired Part 1 Installation Preparation 1 Rest Tank Gauge on a horizontal surface Open and unpack the boxed hardware kit 2 Slide the 4 1 bushing a few inches onto the bottom of the gauge tubing Slide one Stop Ring onto the gauge tubing without tightening the set screw Slide the High Level Float onto the tubing with the float plate facing UP The HL Float has a red
18. he tube The High Level Float should sit secutely on the bottom Stop Ring It is important to verify Stop Ring positioning is correct for the high level alarm to function properly Lower the sensor until it is resting on the bottom of the tank The sensor must be touching the bottom of the tank for readings to be accurate Use pipe wrench to tighten 4 1 compression fitting and use adjustable wrench to tighten 1 fitting Pull up on the stainless High Level Test Cable to ensure High Level Float is free to move up and down between the Stop Rings Tighten the small hex plug where the Test Cable comes out of the 4 1 to create a seal around the cable after testing is complete Remove the thread protector from the Head Enclosure on the Tank Gauge and attach the Junction Box with battery from the Hardware Kit Wrench tighten the swivel fitting between enclosures but do not over tighten Avoid pinching damaging Head Enclosure wiring when attaching the J unction Box to the swivel fitting Repeat steps Q W for all Tank Gauges on site At the control box connect Master Radio to supplied 900MHz antenna assembly and verify good line of sight with Tank Gauges Make up RS 485 connection to RTU PLC and power the Master Radio with 6 30VDC The Master Radio is ready to be polled See Appendix for Modbus configuration information 12 Appendix A Serial Commands The following are the most commonly used commands for programming and
19. l corresponds to an extra year of battery life up to 10 years Green Not Used White Not Used Black 3 6VDC Negative Red 3 6VDC Positive Blue Blue Not Used 14 Appendix C RS 485 The Model 1000S Digital Tank gauge switches automatically between MODBUS ASCII MODBUS RTU and Tank Gauge ASCII protocols Only one protocol can be used at a time Always disconnect RTU PLC Controller from RS 485 line before attempting to communicate with Tank Gauges using a PC for programming or troubleshooting Protocol Settings The default data settings for communicating with the Tank Gauges and Master Radio are listed below Baud Rate 9600 Parity None Data Bits 8 Stop Bits 1 Modbus Registers Function Code 03 Holding Registers Data Type Floating Point Byte Order Word Swapped 0001 0002 40001 40002 Product Total Level in Inches 0003 0004 40003 40004 Water Interface Level in Inches 0005 0006 40005 40006 Temperature in Degrees Fahrenheit 0007 0008 40007 40008 High Level Switch Status Wireless Only 15 Users are advised to download and use TeraTerm or PuTTY as instead of Hyperterminal as they are simpler to configure and navigate Appendix D Hyperterminal Hyperterminal is a terminal emulator that was bundled with Windows Vista and XP and older versions of Windows but was removed from Windows 7 and 8 Users of Windows 7 or 8 are encouraged to download Tera
20. less than 5 inches floats are NOT correctly installed In an empty tank Product Level should read 9 5 with an Interface Level of 3 5 21 Disconnect the RS485 line from your PC and connect RS485 loop to controller RTU PLC Verify that controller is communicating successfully with newly programmed tank gauge Note Some controllers use reversed TX RX and TX RX Swap RS485 wire termination as necessary for your controller See Appendix C RS485 for details 22 If a SCADA system is in use verify that values on SCADA match values from PC and from controller RTU PLC Do this before moving on to the next tank gauge for programming 6 Note PLC RTU programs vary so be sure to consider conversions between inches feet jinches and decimal feet 23 If access to floats is available physically move floats along the length of the sensor and verify that changes occur in SCADA Floats may have to be held suspended in place for a period of time in order to register an update depending on SCADA poll rate Contact your SCADA technician for poll rate details if necessary 24 For tanks containing fluid perform a manual gauge strap to verify strap value matches approximately the total fluid and interface levels 25 Repeat steps 18 through 24 for all the gauges on site one at a time 26 Once all tank gauges are renamed to desired scheme disconnect USB 485 converter and connect the user s controller to the 485
21. lowered into tank Be mindful that the Product Float and Interface Float do not get stuck in the port as the gauge is lowered this could cause them to fall and break Fasten the Stop Rings in their marked positions at the top of the tube The High Level Float should sit securely on the bottom Stop Ring It is important to verify Stop Ring positioning is correct for the high level alarm to function properly Lower the sensor until it is resting on the bottom of the tank The sensor must be touching the bottom of the tank for readings to be accurate Use pipe wrench to tighten 4 1 compression fitting and use adjustable wrench to tighten 1 fitting Pull up on the stainless High Level Test Cable to ensure High Level Float is free to move up and down between the Stop Rings Tighten the small hex plug where the Test Cable comes out of the 47 1 to create a seal around the cable after testing is complete Remove the thread protector from the Head Enclosure on the Tank Gauge and attach the Junction Box from the Hardware Kit Wrench tighten the swivel fitting between enclosures but do not over tighten Avoid pinching damaging Head Enclosure wiring when attaching the J unction Box to the swivel fitting 16 Use the Snap Termination Blocks to make up the 485 connections inside the Junction box Leave the Tank Gauge unpowered until Step 18 See Appendix A for description of Connections 17 Repeat steps 1 16 for all gauges on site leaving
22. mpany contact information After sending device health query to the email listed above feel free to contact Support at 605 635 1048 Issues can usually be identified and resolutions assessed within a few minutes of receipt of a troubleshooting email query 19 Appendix H Wireless Troubleshooting Support Do not under any circumstances remove the head cap from the head of the gauge unless it is with express factory approval Always verify correct wiring and junction box connections are secure Verify factory antenna is being used and that line of sight between Master Radio and Tank Gauges is not obstructed Current draw on the 3 6VDC positive wire of a healthy Tank Gauge should start up around 85mA for 3 seconds 65mA for 2 seconds and then go to Sleep around 0 06mA Push updates to the Master Radio occur once every Sleep Interval period and should peak around 100mA for half a second then fall back to 0 06mA sleep for another Sleep Interval period The amount of time during which the Tank Gauge Sleeps in between push updates is defined by the Sleep Interval parameter in the SW 0230 program For issues involving incorrect current draw contact the factory before proceeding The Tank Gauge cannot be paired during a push update These updates are brief when they are successful but they can push at 80 100mA draw for up to 10 seconds when searching for a Master Radio Be patient between pairing attempts and
23. nections to other gauges and a controller The gauge is sealed in the tank via a compression fitting threaded into coupling entry into the storage tank Digital Tank Gauges ate designed to provide product level and _ _ 72727 water interface levels in inches as well as fluid temperature 7 Valuable information below the primary product float An optional 3 float provides Safety information a high level alarm circuit that is discrete and fully independent from the sensing array in the hardwired model and fully integrated if used with the wireless option ICON KEY Communication The Model 1000S Digital Tank Gauges communicate via RS485 and switch automatically between protocols The supported communication protocols are Tank Gauge ASCII MODBUS ASCII or MODBUS RTU Each gauge responds to a programmable unique MODBUS address Details on protocols and a list of commands are in the appendices DIGITAL TANK GAUGE MODEL 1000S Important Safety Information CAUTION Metal sutfaces on the equipment may become excessively hot in direct sunlight or excessively cold in freezing temperatures Use proper PPE at all times Maximum operational altitude is 30 000ft Pollution degree 4 For use in wet locations do not remove enclosute caps There are no serviceable or maintainable parts on this equipment beyond what is described in this manual In case of malfunction please contact the factory If the equipment is not used in the manner spe
24. one MODBUS master device on the RS485 line at any given time To communicate with a Digital Tank Gauge or Gauges using a computer and serial tool be sure to disconnect any PLC or RTU from the 485 line to avoid communication conflicts The Digital Tank Gauge switches automatically between MODBUS ASCII MODBUS RTU or TANK GAUGE ASCII serial commands listed in Appendix A Only one language at a time can be used Always verify correct wiring and junction box connections are secure Cycle power to the Tank Gauge s any time RS485 wiring configurations are adjusted or changed Current draw of a healthy unit should start up around 16mA for 4 seconds and then settle around 23 24mA For issues involving incorrect current draw contact the factory before proceeding High level switches are custom set at the factory Do not attempt to adjust high level switch location without contacting the factory Failure to correctly adjust float position switch position and sensor programming will result in a major unit failure Troubleshooting Queries Contact the Factory If readings are incorrect or inconsistent use SETUP RAWHALL and RAWHALLF commands See Appendix A and copy paste device responses into a text file for reference The text file can be emailed to support advancedtelemetrics net for review by the factory to assess device health Be sure to include all relevant location information device specs and serial number and technician co
25. putty download html 1 Download and install PuTTY 2 Run the PuTTY client putty exe 3 Select the bubble for Serial In the Serial line box select COM port where USB RS485 converter is connected Enter 9600 in the Speed box 4 On the Category tree select Terminal 5 Check the boxes for Auto wrap mode initially on Implicit CR in every LF Implicit LF in every CR and Use background color to erase screen 6 Check the Force on box for Local echo 7 On the Category tree select Session 8 Go to the Saved Sessions box and enter Advanced Telemetrics and click Save to save the profile settings under Advanced Telemetrics This will be the profile to load each time PuTTY is used 9 Remember to select COM port number each time PuTTY is used Note COM port numbers can change each time USB 485 converter is attached to PC To determine the COM port number where USB RS485 converter is plugged in open the Start Menu right click My Computer click Manage click Device Manager click the dropdown arrow for Ports COM and LPT This will display all attached devices and their ports 10 Click Open to open the saved Advanced Telemettics connection 18 Appendix G Hardwired Troubleshooting Support Do not under any circumstances remove the head cap from the head of the gauge unless it is with express factory approval Always verify that there is only
26. ult setting of OFF to the termination resistor option This function is currently in testing phase Contact the factory for additional information 13 Appendix B Wire Connections CAUTION SEE IMPORTANT SAFETY INFORMATION SECTION BEFORE CONNECTING POWER TO TANK GAUGES The Model 1000S Hardwired Tank Gauge operates on 12VDC with 24VDC option available upon request Connecting more than 12VDC to a Hardwired Tank Gauge will result in permanent damage to the electronics unless using the available 24 12VDC converter option Wireless Tank Gauges operate on 3 6VDC batteries and must not be connected to higher voltages Connecting more than 3 6VDC to a Wireless Tank Gauge will result in permanent damage to the electronics Hardwired Connections Interestingly there is very little industry agreement on the correct usage of the A and B designations for Tx Rx Positive and Tx Rx Negative Always try switching A and B and cycling power when troubleshooting communications between the Tank Gauge and another device Green A RS 485 Tx Rx Positive White B RS 485 Tx Rx Negative Black 12VDC Negative Red 12VDC Positive Blue Blue Discrete High Level Alarm Circuit Normally Closed Wireless Connections Wireless Tank Gauges are connected using the red and black wires only Battery life expectancy depends on Sleep Interval setting in Master Radio As a general rule each minute of Sleep Interva
27. wait until the Tank Gauge goes back to sleep before attempting the pairing sequence again High level switches are custom set at the factory Do not attempt to adjust high level switch location without contacting the factory Failure to correctly adjust float position switch position and sensor programming will result in a major unit failure Troubleshooting Queries Contact the Factory In order to best assist you please provide a complete description of all trouble symptoms encountered as well as any troubleshooting steps performed After performing basic troubleshooting steps if readings continue to be incorrect or inconsistent or Tank Gauge unit fails to pair with Master Radio please send a trouble report to support advancedtelemetrics net for review by the factory to assess device health Be sure to include all relevant location information device specs and serial number and technician company contact information After sending device health query to the email listed above feel free to contact Support at 505 635 1048 Issues can usually be identified and resolutions assessed within a few minutes of receipt of a troubleshooting email query 20 Appendix I Model 1000S Diagram The following is an overview of the parts and assembly of a Model 1000S Digital Tank Gauge mu 4 SCREW arg TEL BUBEN 5 Sey 3 4 18LMF TURNE THREAD ENGADEMEMT PRODUCT FLOAT WATER FLOAT DUPA AND sunne BOTTOM CAP
Download Pdf Manuals
Related Search