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Phaser® 7760 Color Laser Printer User Guide

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1. Material Safety Data Sheets identify materials and provide information on safely handling and storing hazardous materials www xerox com office msds U S and Canada www xerox com environment_europe European Union Information about recycling supplies www xerox com gwa Phaser 7760 Color Laser Printer 6 24 User Safety Your printer and the recommended supplies have been designed and tested to meet strict safety requirements Attention to the following information ensures the continued safe operation of your printer Electrical Safety m Use the power cord supplied with your printer m Plug the power cord directly into a properly grounded electrical outlet Make sure each end of the cord is securely connected If you do not know if an outlet is grounded ask an electrician to check the outlet m Donotuse a ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal m Do not use an extension cord or power strip m Verify that the printer is plugged into an outlet that is capable of providing the correct voltage and power Review the printer s electrical specification with an electrician if necessary Warning Avoid the potential of electrical shock by ensuring that the printer is properly grounded Electrical products may be hazardous if misused m Do not place the printer in an area where people might step on the power cord m Do not p
2. m Optimal Print Quality 5096 7096 m Operating 20 80 Printer Clearance Place the printer in an area where there is adequate space for ventilation operation and servicing The recommended minimal spacing is Overhead Clearance m 60 96 cm 24 0 in above the printer Total Height Requirements W Printer 49 3 cm 19 4 in m 1500 Sheet Feeder 36 4 cm 14 3 in m 2500 Sheet High Capacity Feeder 36 4 cm 14 3 in Total Width Requirements m Finisher 61 cm 24 in on the right side of the printer Other Clearances 42 5 cm 16 7 in in front of the printer 13 em 5 3 in behind the printer 36 8 cm 14 5 in on the left side of the printer H a H m 5cm 1 96 in on the right side of the printer without the finisher Phaser 7760 Color Laser Printer A 3 Operational Guidelines m Do not block or cover the slots and openings on the printer The printer may overheat without adequate ventilation m For optimum performance use the printer at elevations below 2 000 m 6 562 ft m Do not place the printer near a heat source m Do not place the printer in direct sunlight to avoid exposure of light sensitive components when the doors are open m Do not place the printer in line with the cold air flow from an air conditioning system m Place the printer on a level solid non vibrating surface with adequate strength for the weight of the printer It should be within 2 of horizontal with all four feet i
3. Phaser 7760 Color Laser Printer iii Contents 6 Troubleshooting Clearing Paper Jams jin en eie 4 ne wd ale eoa n e o Et e ot e Re Rot OR ete 6 2 Preventing Jains narrano vae a R eta ete adage GC UTR 6 2 Jams in the Printet iu eoe Ree ed pa Ua RR OR RU oe ER e OR RO NNUS 6 2 Jams in the Finisher 0 2 20 nene rea eeoa a 6 17 Getting Help uec Mes aa bea eka eae a hota eka als CEN CEN AME cae ante A Res 6 23 Control Panel Messages v 00 ccc eo aw ed ea e eee be ee ba Race A e 6 23 PrintingScout Alerts wigs eee ee Gee E Eee eae pa ee E 6 23 PhaserSMART Technical Support 0 0 0 c eee eee eee eee 6 24 Web TAKS use dente CREER ard o din ad Aa et o Aba tae ut eh Rat 6 24 A User Safety Index Phaser 7760 Color Laser Printer iv Printer Features This chapter includes Parts of the Printer on page 1 2 Printer Configurations on page 1 6 Control Panel on page 1 9 More Information on page 1 13 Phaser 7760 Color Laser Printer 1 1 Parts of the Printer Parts of the Printer This section includes Front Right View on page 1 2 Rear Left View on page 1 3 Internal Components on page 1 4 Options on page 1 5 Front Right View 7160 147 Tray 1 Multi Purpose Tray Front door Tray 2 Top output tray Right door Power switch oS ep p a Phaser 7760 Color Laser Printer 1 2 Parts of the Printer Rear Left View 4 7160 099 USB connection Ethernet 10 100 1000 Base Tx conne
4. Select the Bonjour printer in the list of available printers If the Printer Browser m Selects the appropriate printer from the Print Using drop down list go to Step 8 m Does not select the appropriate printer from the Print Using drop down list go to Step 6 Select Xerox from the list of manufacturers in the lower drop down menu Select the appropriate printer from the list of available printers Click the Add button USB Connection To install the printer driver from the Software and Documentation CD ROM 1 2 N Insert the CD ROM into the CD ROM drive Open the Printer Setup Utility Note To locate utilities on the Macintosh hard drive open the Applications folder and then open the Utilities folder Click the Add button Select the Default Browser in the upper left corner of the Printer Browser Select the USB connected printer in the printers window The Printer Browser selects the appropriate printer configuration in the Print Using drop down list m Ifthe appropriate printer configuration is selected proceed to Step 8 m Ifthe appropriate printer configuration is not selected proceed to Step 6 Select Xerox from the manufacturers in the drop down menu Select the appropriate printer configuration from the list of available printers Click the Add button The printer is displayed as an available printer in the Printer Setup Utility Phaser 7760 Color Laser Printer 2 14 Installing the Printer Dr
5. l l 3 33 Printing Envelopes apes od ree dex o ee Ri PvP d add 3 36 Printing Labels saei a nia stan edad ela ae EP aed 3 38 Printing Glossy Paper ceeded eden e ERR eee CRP ERR RARE A A AS 3 40 Printing Custom Size Paper scerecisreseais eeu teni titin e 3 45 Choosing Output Options via ccs renr niai iawa ne Rh 3 48 Output Trays e ri oe ee piia ee a E a ia E E E Ur E hi VR iaa ae E 3 48 Offsetting Output x e eso enema E AEEA E E KA E RE DU S Tn UR 3 49 Stapling Output l lsseseeeeeeeeee ehh n 3 50 Using the Hole Puncher 0 0 ccc cece een eens 3 51 Phaser 7760 Color Laser Printer ii Contents 4 Print Quality Controlling the Quality of Your Prints llseeeeeeeee ee 4 2 Selecting a Print Quality Mode 1 0 0 0 cece cc e 4 2 Adjusting COP 5222 E eure bee act aw ere vc Ra x hed eae ee 4 3 Solving Print Quality Problems 0 0 cece nett ene 4 5 Light Lines or Streaks in One Color 4 6 Dark Lines Smudges or Streaks Through All Colors lees esses 4 7 Repeating Defects 02 eet teen n nee 4 8 Colors Align Incorrectly 0 eee ccc e 4 9 Incomplete Fusing 1 222 da eck bike el ade aaa ea oe eka Ep ans be 4 10 Image Is Offset co soos isse sce ceed cea ee eee eee be ee ER Each cae 4 11 Solid Fills Appear Mottled or Blotchy Blacks Appear Blue 4 12 Poor Transparency Print Quality 4 13 All Colors Are Too Light or Too Dark 0 0 0 6 eee eee 4 14 G
6. m Open the Print Center utility for Mac OS X version 10 2 x m Open the Printer Setup Utility for Mac OS X version 10 3 x Note To locate utilities on the Macintosh hard drive open the Applications folder and then open the Utilities folder 3 Click the Add button 4 Select one of the following options m MacOS X Version 10 2 Select IP Printing from the pull down menu Enter the printer s IP address in the Printer Address field Select Xerox from the Printer Model pull down menu and then select the corresponding PPD file Click the Add button The printer is added to the list m MacOS X Version 10 3 Select IP Printing from the first pull down menu Select LPD LPR from the second pull down menu Enter the printer s IP address in the Printer Address field Verify that the Queue Name field is blank Select Xerox from the Printer Model pull down menu and then select the corresponding PPD file Click the Add button The printer is added to the list Phaser 7760 Color Laser Printer 2 13 Installing the Printer Drivers Macintosh OS X Version 10 4 Bonjour Connection To install the printer driver from the Software and Documentation CD ROM 1 2 e Insert the CD ROM into the CD ROM drive Open the Printer Setup Utility Note To locate utilities on the Macintosh hard drive open the Applications folder and then open the Utilities folder Click the Add button Select the Default Browser in the Printer Browser
7. A7 5 25 x 7 25 in DL 110 x 220 mm C6 114 x 162 mm C5 162 x 229 mm C4 229 x 324 mm B5 176 x 250 mm Phaser 7760 Color Laser Printer 3 7 Paper Sizes and Weights for Trays 2 5 Supported Paper and Media 7760 104 Trays 2 5 75 216 g m 18 57 Ib Bond 22 80 Ib Cover Statement Letter US Folio Legal Tabloid A5 A4 A3 B5 JIS B4 JIS 5 5x8 5in 8 5 x 11 in 8 5 x 13 in 8 5 x 14 in 11 0 x 17 0 in 148 x 210 mm 210 x 297 mm 297 x 420 mm 182 x 257 mm 257 x 364 mm Custom Sizes Tray 2 only Short Edge 140 297 mm 5 5 11 70 in Long Edge 182 432 mm 7 15 17 00 in Transparencies and custom sizes can be loaded in Tray 2 only Note Only Letter A4 and B5 size paper can be loaded in Trays 4 and 5 on the 2500 Sheet High Capacity Feeder Phaser 7760 Color Laser Printer 3 8 Loading Paper Loading Paper This section includes m Loading Paper in Tray 1 MPT on page 3 9 m Using Manual Feed in Tray 1 MPT on page 3 16 m Loading Paper in Trays 2 5 on page 3 17 Note Most paper sizes can be loaded in the trays either long edge feed or short edge feed however printing long edge feed is recommended to optimize the life of the printer supplies and print speed Loading Paper in Tray 1 MPT Use Tray 1 MPT the following paper types Plain Colored Preprinted and Prepunched paper 75 90 g m 20 24 Ib Bond Heavy plain paper letterhead 91
8. UNIX Driver Web only This driver enables printing from a UNIX operating system Go to www xerox com office drivers for the latest printer drivers Phaser 7760 Color Laser Printer 2 9 Installing the Printer Drivers Windows 98 SE or Later and Windows 2000 or Later To install the printer driver from the Software and Documentation CD ROM 1 Insert the CD ROM into the computer s CD ROM drive If the installer does not launch do the following a Click Start and then click Run b Inthe Run window type CD drive gt INSTALL EXE 2 Select your desired language from the list g Select Install Printer Driver 4 Select the installation method you want to use and then follow the onscreen instructions See also Advanced Features Guide at www xerox com office 7760support Knowledge Base at www xerox com office 7760support Phaser 7760 Color Laser Printer 2 10 Installing the Printer Drivers Macintosh OS 9 x USB A USB connected printer does not display in the Chooser To create a desktop USB printer 1 Insert the Software and Documentation CD ROM into the CD ROM drive 2 Usethe Desktop Printer Utility to create a desktop USB printer The utility is located in the PhaserTools folder that is created during the software installation See also Advanced Features Guide at www xerox com office 7760support Knowledge Base at www xerox com office 7760support EtherTalk Note If you use EtherT
9. 45 for more information See also Printing on Specialty Media on page 3 33 Printing Custom Size Paper on page 3 45 Phaser 7760 Color Laser Printer 3 15 Loading Paper Using Manual Feed in Tray 1 MPT If you are using paper such as letterhead and do not want others to use it by mistake you can have the printer prompt you when it is time to load the paper for your print job Selecting Manual Feed Using Windows To select manual feed using Windows 2000 Windows XP or Windows Server 2003 ree SP PY In the Windows printer driver click the Paper Quality tab Select Force Printing from a Specific Tray and then select Tray 1 MPT from the list Select Manual Feed and then click OK to save the driver settings Submit your print job When prompted by the control panel remove the paper from Tray 1 MPT Load the appropriate paper for your job into the tray Selecting Manual Feed Using Macintosh To select manual feed using Macintosh 1 Inthe Print dialog box select Paper Feed from the drop down list 2 Select Manual Feed in the All pages from drop down list 3 Submit your print job 4 When prompted by the control panel remove the paper from Tray 1 MPT 5 Load the appropriate paper for your job into the tray See also Loading Paper in Tray 1 MPT on page 3 9 Phaser 7760 Color Laser Printer 3 16 Loading Paper Loading Paper in Trays 2 5 Use Trays 2 5 for the following paper types Plain C
10. 7760 Color Laser Printer 6 1 Clearing Paper Jams Clearing Paper Jams This section includes m Preventing Jams on page 6 2 m Jams in the Printer on page 6 2 m Jams in the Finisher on page 6 17 Preventing Jams To reduce the frequency of paper jams follow the guidelines and instructions in Printing Basics which includes information about supported paper and other media guidelines for paper and media usage and instructions for properly loading paper and media in the trays Do not overload the paper trays Jams in the Printer This section includes Jam at the Fuser on page 6 3 Jam at the Duplex Unit on page 6 5 Jam at Tray 1 MPT on page 6 7 Jam at Tray 2 on page 6 9 Jam at Tray 3 4 or 5 on page 6 11 Jam at Left Door A B or C on page 6 14 Phaser 7760 Color Laser Printer 6 2 Clearing Paper Jams Jam at the Fuser Follow these steps to clear the jam 1 Push up on the latch on the left side of the printer to open Left Door A Warning Use caution components behind the left door may be hot 7160 010 2 Liftthe release latch located on the right side of the fuser 7160 040 Phaser 7760 Color Laser Printer 6 3 Clearing Paper Jams 3 Remove the jammed paper Confirm that all paper fragments are removed 7160 041 4 Push down the release latch 7160 042 5 Close Left Door A Phaser 7760 Color Laser Printer 6 4 Clearing Paper Jams Jam at the Duplex Unit
11. Too Light or Too Dark Problem Colors appear faded or too dark Solution 1 Use a different TekColor correction in the printer driver Note Setting the TekColor correction to Automatic produces the best results for most documents 2 Verify the print quality mode selected is appropriate for the paper type 3 Ifthe problem continues in the Xerox printer driver Windows 2000 or later select the TekColor tab click the More Options button and then adjust the Lightness level 4 Ifthe problem continues calibrate the colors using the procedures on the Color Calibration Tutorial page To print the Color Calibration Tutorial page a On the control panel select Troubleshooting and then press the OK button b Select Print Quality Problems and then press the OK button C Select Calibrate Colors and then press the OK button d Select Tutorial Page and then press the OK button e Follow the instructions on the page See also Adjusting Color on page 4 3 Grays Are Not Neutral Problem The grays on the printed page are not neutral they contain color tints Solution Follow the procedures on the Color Calibration Tutorial page to calibrate the printer s colors To print the Color Calibration Tutorial page 1 On the control panel select Troubleshooting and then press the OK button Select Print Quality Problems and then press the OK button Select Calibrate Colors and then press the OK button Select Tutorial
12. and Novell Distributed Print Services are trademarks of Novell Incorporated in the United States and or other countries Sun Sun Microsystems and Solaris are trademarks of Sun Microsystems Incorporated in the United States and or other countries SWOP is a trademark of SWOP Inc UNIX is a trademark in the United States and other countries licensed exclusively through X Open Company Limited As an ENERGY STAR partner Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency The ENERGY STAR name and logo are registered U S marks P 7 ENERGY STAR PANTONE Colors generated may not match PANTONE identified standards Consult current PANTONE Publications for accurate color PANTONE and other Pantone Inc trademarks are the property of Pantone Inc Pantone Inc 2000 Contents 1 Printer Features Parts of the Printer 0 0 eh heran 1 2 Front Right VIEW sise cese ee ea tete te de la a gle wa ale ak e 1 2 R ar Left View ns ts es4 e werd ERN CE re rh DE ri ey DR DER T 1 3 Front Left VIeW secs epe ee eroe a up ee RARO EROR RU Re RU wasn Bede 1 3 Internal Components 0 0 cece I e 1 4 Options noie andy dee eew Ghee e aw add be aereo decer she dab a 1 5 Printer Configurations iius eee pne ege UN wee p ee Rae Rs 1 6 Standard Features 0 0 eea neoa ioia eee nnn ene E nee 1 6 Available Configurations 0 0 c eee I 1 7 Options iu
13. and size of paper in the tray a aos Select Change setup and then press the OK button Select the appropriate paper type and then press the OK button Select New Custom Size and then press the OK button If the measurement shown for the short edge of the paper is correct press the OK button Otherwise select Change press the OK button use the Up Arrow or Down Arrow button to scroll to the correct measurement and then press the OK button If the measurement shown for the long edge of the paper is correct press the OK button Otherwise select Change press the OK button use the Up Arrow or Down Arrow button to scroll to the correct measurement and then press the OK button If the control panel prompts you for the paper orientation select Long Edge Feed if you loaded the long edge of the paper along the left side of the tray or select Short Edge Feed if you loaded the short edge along the left side of the tray 4 Inthe printer driver select Tray 2 as the paper source Phaser 7760 Color Laser Printer 3 46 Printing on Specialty Media Turning Off Custom Size Printing for Tray 2 Note When you have finished using custom paper in Tray 2 select Auto Sensed as the paper size when you load the standard size paper The tray guides are then used by the printer to determine the paper size in the tray On the control panel 1 Select Printer Setup and then press the OK button Select Paper Handling Setup and then
14. available configurations 1 7 caution symbols A 6 changing or modifying the IP address using CentreWare IS 2 6 configurations 1 7 connection 1 6 control panel features 1 9 drivers 2 0 fonts 1 6 information resources 1 13 location guidelines A 3 maximum print speed 1 6 maximum resolution dpi 1 6 moving within the office 5 16 options 1 7 paper jams 6 2 precautions for moving 5 16 preparing for shipment 5 16 printed colors are incorrect 4 15 registration 6 24 safety clearances A 3 selecting hole punching from the printer driver 3 52 setting the IP address 2 5 standard features 1 6 supplies A 4 trays 1 6 views 1 2 1 3 1 4 1 5 printer driver available 2 9 controlling print quality 4 2 installing 2 9 Layout tab 3 25 Macintosh OS 9 x 2 11 Macintosh OS X version 10 2 and 10 3 2 12 Macintosh OS X version 10 4 2 14 operating systems 2 9 Output Options tab 3 25 page description languages 2 9 Paper Quality tab 3 25 PCL 2 9 PostScript 2 9 PostScript driver settings Macintosh 3 27 selecting hole punching 3 52 selecting stapling 3 51 Phaer 7760 Color Laser Printer setting the default output tray 3 48 TekColor tab 3 25 UNIX 2 9 Windows 2000 or later 2 10 Windows 98 SE or later 2 10 Xerox Support Centre 1 14 printing 2 sided 3 31 automatic 2 sided 3 30 basics 3 2 binding edge options 3 31 custom size paper 3 45 envelopes 3 3
15. category 5 RJ 45 cables are required One cable for each device m If you are connecting to one or more computers with a hub connect the computer to the hub with one cable and then connect the printer to the hub with the second cable Connect to any port on the hub except the uplink port TCP IP and EtherTalk are the most common protocols used with Ethernet To print using a TCP IP protocol each computer and printer requires a unique IP address See also Configuring the Network Address on page 2 5 Installing the Printer Drivers on page 2 9 Phaser 7760 Color Laser Printer 2 4 Configuring the Network Address Configuring the Network Address This section includes TCP IP and IP Addresses on page 2 5 Automatically Setting the Printer s IP Address Windows on page 2 5 Dynamic Methods of Setting the Printer s IP Address on page 2 6 Manually Setting the Printer s IP Address on page 2 8 TCP IP and IP Addresses If your computer is on a large network contact your network administrator for the appropriate TCP IP addresses and additional configuration information If you are creating your own small Local Area Network or connecting the printer directly to your computer using Ethernet follow the procedure for automatically setting the printer s Internet Protocol IP address PCs and printers primarily use TCP IP protocols to communicate over an Ethernet network With TCP IP protocols each printer and computer must have a uni
16. control panel Install the driver software on the computer from the Software and Documentation CD ROM For information on driver installation see the section in this chapter for the specific operating system you are using Note If the Software and Documentation CD ROM is not available you can download the latest driver from www xerox com office drivers For more detailed networking information see the Advanced Features Guide at www xerox com office 7760support Phaser 7760 Color Laser Printer 2 2 Setting Up the Network Setting Up the Network This section includes m Choosing a Connection Method on page 2 3 m Configuring the Network Address on page 2 5 m Connecting via Ethernet Recommended on page 2 4 Choosing a Connection Method Connect the printer via Ethernet or USB A USB connection is a direct connection and not used for networking An Ethernet connection is used for networking Hardware and cabling requirements vary for the different connection methods Cabling and hardware are generally not included with your printer and must be purchased separately Connecting via USB If you are connecting to one computer a USB connection offers fast data speeds However a USB connection is not as fast as an Ethernet connection To use USB PC users must have Microsoft Windows 98 SE Windows 2000 or Windows XP Macintosh users must use Mac OS 9 x and higher USB Connection A USB connection requires a standard A B U
17. manually feeding paper 3 16 paper and media types 3 6 paper jam 6 7 printing envelopes 3 37 Index printing glossy paper 3 41 printing labels 3 39 printing transparencies 3 34 supported paper sizes and weights 3 6 Tray 2 custom size printing 3 46 trays additional 1 7 offsetting output 3 49 options 1 7 setting the default output tray 3 48 Trays 2 5 supported paper sizes and weights 3 8 Trays 2 n loading paper 3 17 printing transparencies 3 35 Trays 3 n paper jam 6 14 troubleshooting all colors too light or too dark 4 14 color settings not applied 4 16 colors align incorrectly 4 9 colors do not match 4 15 colors vary between computers 4 15 dark lines smudges or streaks in all colors 4 7 fusing incomplete 4 10 grays not neutral 4 14 light or dark lines in one color 4 6 PANTONE colors do not match 4 16 paper jams 6 2 PhaserSMART 1 13 print image is offset 4 11 4 12 printed area does not fit on the paper 4 17 printed colors do not match monitor colors 4 16 print quality 4 5 repeating defects 4 8 technical support 1 13 turning off the printer A 5 two sided printing 3 30 automatic 3 30 binding edge options 3 31 selecting 3 31 Phaer 7760 Color Laser Printer Index 7 U unacceptable paper and media 3 4 usage guidelines paper 3 3 USB connection 2 3 user safety A 1 using host names with Domain Name Service DNS 2 7 W warning and error messages 6 23 waste cartrid
18. mode and paper type directly control the print speed You can change these settings in the printer driver or on the control panel Note Driver settings override the settings selected on the control panel The following table describes the print quality modes Print Quality Mode Type of Print Job Standard General purpose mode for crisp bright color prints at high speed Recommended for most office use and quick prints Enhanced High quality mode for fine lines and sharp text Recommended for detailed prints Photo Highest quality mode for very smooth color shades Recommended for printing photographs or when using graphic arts applications and press matches Phaser 7760 Color Laser Printer 4 2 Controlling the Quality of Your Prints To select the print quality mode in a supported driver Operating System Steps Windows 98 SE 1 Select the Setup tab 2 Select a print quality mode Windows 2000 1 Select the Paper Quality tab Windows XP or Windows Server 2003 2 Select a print quality mode Mac OS 9 x p E es In the Print dialog box select General Select Print Quality from the drop down list Select the desired mode for Quality Mac OS X version 10 2 and higher 1 In the Print dialog box select Image Quality from the drop down list 2 Select a print quality mode from the Print Quality drop down list Adjusting Color The TekColor correction options provide s
19. panel Print the Menu Map to see where these information pages are located in the control panel menu structure Note This print icon appears before the titles of information pages that can be printed When the page is highlighted on the control panel press the OK button to print that page For example to print the Configuration page or the Supplies Usage page to view current information about your printer do the following 1 On the control panel select Information and then press the OK button 2 Select Information Pages and then press the OK button 3 Select Configuration Page or Supplies Usage Page and then press the OK button to print Note You can also print information pages from CentreWare Internet Services IS and from the printer driver Menu Map The Menu Map helps you navigate the control panel menus To print the Menu Map 1 On the control panel select Information and then press the OK button 2 Select Menu Map and then press the OK button to print Note Print the Menu Map to see other information pages available for printing Sample Pages Your printer comes with a set of sample pages that demonstrate different printer functions To print sample pages 1 On the control panel select Information and then press the OK button 2 Select Sample Pages and then press the OK button 3 Select the desired sample page and then press the OK button to print Phaser 7760 Color Laser Printer 1 11 Co
20. press the OK button Select Tray 2 Setup and then press the OK button Select Change and then press the OK button Select Auto Sensed and then press the OK button The paper size is set to match the tray s paper guides me pp Phaser 7760 Color Laser Printer 3 47 Choosing Output Options Choosing Output Options This section includes m Offsetting Output on page 3 49 m Stapling Output on page 3 50 m Using the Hole Puncher on page 3 51 Output Trays The printer has one output tray located on the top of the printer If a finisher is installed the following output options are available Top output tray horizontal transport Finisher upper output tray E H m Finisher stacker output tray B Finisher booklet output tray Note If you select stapling or hole punching in the printer driver the output automatically goes to a finisher output tray Selecting an Output Tray from the Printer Driver To select an output tray for a specific print job Operating System Steps Windows 98 SE 1 Select the Output Options tab Windows 2000 2 Select the ouput tray from the Paper Destination drop down list Windows XP Windows Server 2003 Mac OS 9 or 1 In the Print dialog box select Finishing Options from the drop down Mac OS X version list 10 2 and higher 2 Select the output tray from the Paper Destination drop down list See also Stapling Output on page 3 50 Using the Hole Puncher on page 3 51
21. the printer Prepunched holes should enter the printer first 7760 119 Caution Do not load paper or media above the fill line indicated on the tray Overloading the tray may cause jams Phaser 7760 Color Laser Printer 3 11 Loading Paper 3 Adjust the paper guides to the size of the paper 7160 049 4 When the control panel prompts you to confirm the type and size of paper in the tray press the OK button to use the current tray setup If you loaded a new size or type of paper in the tray do the following a Select Change setup and then press the OK button b Select the appropriate paper type and then press the OK button C Select the appropriate paper size and then press the OK button For some sizes that can be loaded in either direction you need to select the size with the letters LEF Long Edge Feed If you loaded a custom paper size select New Custom Size for the paper size and follow the prompts see Printing Custom Size Paper from Tray 1 MPT on page 3 45 for more information Phaser 7760 Color Laser Printer 3 12 Loading Paper Short Edge Feed Use short edge feed for Labels Legal Tabloid Tabloid Extra A3 A5 A6 US Folio B4 JIS SRA3 and paper that is narrower than 140 mm 5 5 in or longer than 305 mm 12 0 in Note If your printer has a finisher with a booklet maker you must load paper short edge feed to print booklets 1 Open Tray 1 MPT 7160 027 2 Lo
22. you can modify TCP IP settings using CentreWare IS Launch your web browser Enter the printer s IP address in the browser s Address field http xxx xxx xxx xxx Click Properties Select the Protocols folder on the left sidebar Select TCP IP Enter or modify the settings and then click Save Changes at the bottom of the page rere YS Phaser 7760 Color Laser Printer 2 6 Configuring the Network Address Using Host Names with the Domain Name Service DNS The printer supports DNS through an embedded DNS resolver The DNS resolver protocol communicates with one or more DNS servers to resolve the IP address for a given host name or the host name for a given IP address To use an IP host name for the printer the system administrator must configure one or more DNS servers and a local DNS domain name space database To set up the printer for DNS supply a maximum of two DNS name server IP addresses Dynamic Domain Name Service DDNS The printer supports Dynamic DNS through DHCP You must have DHCP enabled on the printer for DDNS to function Your network s DHCP server must also support Dynamic DNS updates through option 12 or option 81 support See your network administrator for details Launch your web browser Enter the printer s IP address in the browser s Address field http xxx xxx xxx xxx Select Properties Select the Protocols folder on the left sidebar Select TCP IP In the BOOTP DHCP Settings section set th
23. 105 g m 25 28 Ib Bond Thin card stock 106 169 g m 50 60 Ib Cover Thick card stock 170 220 g m 65 80 Ib Cover Extra thick card stock 221 255 g n 81 90 Ib Cover Thin glossy paper 120 169 g m 50 60 Ib Cover Thick glossy paper 170 220 g m 65 80 Ib Cover Envelopes Labels Xerox Digital Color Clear Transparency Custom size paper including banner See also Paper Sizes and Weights for Tray 1 MPT on page 3 6 Note If you change the paper in Tray 1 MPT select the correct paper type and size on the control panel Phaser 7760 Color Laser Printer 3 9 Loading Paper Long Edge Feed Place Letter A4 B5 JIS ISO B5 Statement Executive and paper shorter than 305 mm 12 0 in or wider than 140 mm 5 5 in long edge feed LEF Note If your printer has a finisher with a booklet maker you must load paper short edge feed to print booklets see Short Edge Feed on page 3 13 To load paper or other media in Tray 1 MPT 1 Open Tray 1 MPT 7160 027 2 Load the paper or other media with the long edge entering the printer first For single sided printing place the side to be printed facedown with the top of the page towards the front of the printer Prepunched holes should enter the printer last 7160 108 Phaser 7760 Color Laser Printer 3 10 Loading Paper m For automatic 2 sided printing place side one faceup with the top of the page towards the front of
24. 160 053 7160 054 6 Verify that the paper is loaded correctly in the tray and that the guides are pressed firmly against the paper 7160 055 7T Push Tray 2 completely back into the printer Phaser 7760 Color Laser Printer 6 10 Clearing Paper Jams Jam at Tray 3 4 or 5 Follow these steps to clear the jam 1 Open Left Door C 7160 043 2 Remove the jammed paper Confirm that all paper fragments are removed E EF Z 7760 044 N 3 Close Left Door C 7760 045 Phaser 7760 Color Laser Printer 6 11 Clearing Paper Jams 4 Pullout the tray specified on the control panel KI 7760 133 Note If you have a high capacity feeder lift the cover on the left side of the tray and remove the jammed paper 7760 135 Phaser 7760 Color Laser Printer 6 12 Clearing Paper Jams 6 Verify that the paper is loaded correctly in the tray and that the guides are pressed firmly against the paper 7160 136 7160 137 Phaser 7760 Color Laser Printer 6 13 Clearing Paper Jams Jam at Left Door A B or C Follow these steps to clear the jam 1 Open the left door A B or C specified on the control panel Door A Door B Door C 7760 043 7760 050 Phaser 7760 Color Laser Printer 6 14 Clearing Paper Jams 2 Remove the jammed pa
25. 6 glossy paper 3 40 labels 3 38 Layout tab 3 25 margins 3 6 3 8 on both sides of the paper 3 30 options Macintosh 3 27 selecting 3 25 3 27 Windows 3 25 Output Options tab 3 25 Paper Quality tab 3 25 safety guidelines A 4 selecting 2 sided 3 31 selecting individual job printing options Macintosh 3 27 Windows 3 25 selecting options 3 24 selecting output options 3 48 selecting printing preferences Windows 3 24 TekColor tab 3 25 transparencies 3 33 two sided pages 3 30 PrintingScout alerts 6 23 print quality mode enhanced 4 2 photo 4 2 standard 4 2 print quality problems all colors too light or too dark 4 14 blacks appear blue 4 12 color settings not applied 4 16 colors align incorrectly 4 9 colors do not match 4 15 colors vary between computers 4 15 dark lines smudges or streaks 4 7 fusing incomplete 4 10 Index grays not neutral 4 14 light or dark lines in one color 4 6 marks or voids appear regularly on the page 4 8 poor transparency 4 13 repeating defects 4 8 solid fills mottled or blotchy 4 12 R recycling supplies 5 15 registering your printer 6 24 repacking the printer 5 16 repeating defects 4 8 resolution maximum dpi 1 6 router address IP address 2 6 routine maintenance items 5 14 S safety electrical A 1 laser A 2 maintenance A 2 operational A 3 printing guidelines A 4 symbols A 6 user A 1 sample pages printing 1 11 selecting 2 si
26. Adding Staples to the Regular Stapler on page 5 6 m Adding Staples to the Booklet Stapler on page 5 9 Note The staple cartridges used in the booklet stapler are different from the staple cartridges used in the regular stapler Adding Staples to the Regular Stapler When the control panel displays a message that staple cartridge R1 needs to be replaced follow these steps 1 Open the finisher door 7160 075 Phaser 7760 Color Laser Printer 5 6 Adding Staples 3 Remove the stapler by the handle 7160 077 4 Ifpresent remove the empty staple cartridge 5 Insert a new staple cartridge 7160 081 Phaser 7760 Color Laser Printer 5 7 Adding Staples 6 Insert the stapler in the finisher 7160 078 7 Close the finisher door 7160 003 Phaser 7760 Color Laser Printer 5 8 Adding Staples Adding Staples to the Booklet Stapler When the control panel displays a message that staple cartridge R2 or R3 needs to be replaced follow these steps 1 Open the finisher door 7160 075 7160 094 Phaser 7760 Color Laser Printer 5 9 Adding Staples 3 Remove the empty staple cartridges Note Usually both cartridges are empty at the same time You may need to replace both of them 7160 095 4 7160 140 M 7160 141 Phaser 7760 Color La
27. Follow these steps to clear the jam 1 Open Tray 1 MPT 2 Open Left Door D 3 Remove the jammed paper Phaser 7760 Color Laser Printer 6 5 Clearing Paper Jams 4 Close Left Door D 7160 030 Phaser 7760 Color Laser Printer 6 6 Clearing Paper Jams Jam at Tray 1 MPT Follow these steps to clear the jam 1 Remove paper from Tray 1 MPT Confirm that all paper fragments are removed 7160 046 2 Remove the jammed paper from Tray 1 MPT Confirm that all paper fragments are removed 7160 047 3 If you did not find paper in Step 2 push up the latch on the left side of the printer to open Left Door A 7160 010 Warning Use caution components behind the left door may be hot Phaser 7760 Color Laser Printer 6 7 Clearing Paper Jams 4 Remove the jammed paper Confirm that all paper fragments are removed 7160 048 5 Close Left Door A 6 Replace the paper in the tray Note Do not load paper above the fill line Phaser 7760 Color Laser Printer 6 6 Clearing Paper Jams Jam at Tray 2 Follow these steps to clear the jam 1 Open Left Door B 7160 050 2 Remove the jammed paper Confirm that all paper fragments are removed 7160 051 3 Close Left Door B 7160 052 Phaser 7760 Color Laser Printer 6 9 Clearing Paper Jams 4 Pull Tray 2 out of the printer 7
28. IP network Phaser 7760 Color Laser Printer 2 5 Configuring the Network Address Dynamic Methods of Setting the Printer s IP Address Set the printer s IP address using any of the following methods DHCP is enabled by default on all Phaser printers m DHCP m CentreWare IS m AutoIP Information Required for Manual IP Addressing Information Comments Internet Protocol IP address of the printer Format is xxx xxx xxx xxx where xxx represents a decimal number from 0 255 Network Mask If you are unsure leave this blank the printer chooses an appropriate mask Default Router Gateway address Router address is required to communicate with the host device from anywhere other than the local network segment Enabling DHCP on the Printer Verify that the printer DHCP protocol is enabled by setting the control panel or by using CentreWare IS DHCP is enabled by default on all Phaser printers Note To determine the printer s IP address select Printer Identification on the control panel See also Control Panel Features on page 1 9 Changing or Modifying the IP Address Using CentreWare IS CentreWare IS provides a simple interface that enables you to manage configure and monitor networked printers from your desktop using an embedded web server For complete information about CentreWare IS click the Help button in CentreWare IS to go to the CentreWare IS Online Help After setting the printer s IP address
29. Page and then press the OK button nep Follow the instructions on the page Phaser 7760 Color Laser Printer 4 14 Solving Print Quality Problems Colors Vary Between Computers Problem The colors printed from one computer do not match the colors printed from a different computer Solution To prevent color differences in print jobs 1 Confirm that the driver settings for Print Quality and Color Correction are identical on both computers 2 Adjust the settings as needed Note Driver settings override the settings selected on the control panel See also Adjusting Color on page 4 3 Colors Do Not Match Problem The color produced by the printer is different from the color that it must match Solution For help with color matching problems go to www xerox com office 7760support If the problem continues follow these steps to ensure that the colors produced by the printer are accurate 1 Confirm that the settings for Print Quality and Color Correction are identical in the printer driver and on the control panel 2 Printthe RGB Sampler pages or CMYK Sampler pages a On the control panel highlight Information and then press the OK button b Select Sample Pages and then press the OK button C Select RGB Sampler Pages or CMYK Sampler Pages and then press the OK button 3 Use the values on the color sampler to set the colors in your document See also Advanced Features Guide at www xerox co
30. Phaser 7760 Color Laser Printer 3 46 Offsetting Output Choosing Output Options When you send output to the top output tray or the finisher stacker tray the copies or jobs can be offset in the tray Offsetting shifts the pages in the output tray for each job or each copy of a collated job Note If a finisher is installed the top output tray no longer offsets Selecting Offsetting from the Printer Driver To select offsetting for a specific print job Operating System Steps Windows 2000 1 Select the Layout tab iain ES poog 2 Click the Advanced button ENTIS RUNS 3 Set Offset Collated Sets to On Mac OS 9 or al Mac OS X version 10 2 and higher 2 In the Print dialog box select Finishing Options from the drop down list Click Offset Collated Sets to select it Phaser 7760 Color Laser Printer 3 49 Choosing Output Options Stapling Output If your printer has a finisher you can have the printer staple sets of up to 50 sheets of 75 g n 20 Ib Bond Paper If your printer has a finisher with the booklet maker you can have the printer saddle staple and fold sets of up to 15 sheets to make a booklet It can also fold sets of up to 5 sheets without stapling Use the following guidelines when stapling paper m To be stapled the sheets of paper must have a width between 203 297 mm 8 11 7 in and height between 182 432 mm 7 2 17 in m Extra Thick Card Stock glossy paper transpare
31. Phaser 7760 XEROX color laser printer User Guide Guide d utilisation Guida dell utente Benutzerhandbuch Gu a del usuario Guia do Usu rio Gebruikershandleiding Anvandarhandbok PyKOBOACTBO Nonb3soBaTenA www xerox com office support Copyright 2006 Xerox Corporation All Rights Reserved Unpublished rights reserved under the copyright laws of the United States Contents of this publication may not be reproduced in any form without permission of Xerox Corporation Copyright protection claimed includes all forms of matters of copyrighted materials and information now allowed by statutory or judicial law or hereinafter granted including without limitation material generated from the software programs which are displayed on the screen such as styles templates icons screen displays looks etc XEROX CentreWare Made For Each Other Phaser PhaserCal PhaserMatch PhaserSMART PrintingScout TekColor and Walk Up are trademarks of Xerox Corporation in the United States and or other countries Acrobat Adobe Reader Adobe Type Manager ATM Illustrator PageMaker Photoshop PostScript Adobe Brilliant Screens Adobe Garamond Adobe Ji enson Birch Carta IntelliSelect Mythos Quake and Tekton are trademarks of Adobe Systems Incorporated in the United States and or other countries Apple AppleTalk Bonjour EtherTalk LaserWriter LocalTalk Mac
32. SB cable This cable is not included with your printer and must be purchased separately Verify that you are using the correct USB cable for your connection 1 Connect one end of the USB cable to the printer and turn it on 2 Connect the other end of the USB cable to the computer See also Installing the Printer Drivers on page 2 9 Phaser 7760 Color Laser Printer 2 3 Setting Up the Network Connecting via Ethernet Recommended Ethernet can be used for one or more computers It supports many printers and systems on an Ethernet network An Ethernet connection is recommended because it is faster than a USB connection It also allows you direct access to CentreWare Internet Services IS CentreWare IS provides a simple interface that enables you to manage configure and monitor networked printers from your desktop using an embedded web server For complete information about CentreWare IS click the Help button in CentreWare IS to go to the CentreWare IS Online Help Network Connection Depending on your particular setup the following hardware and cabling is required for Ethernet m If you are connecting to one computer an Ethernet RJ 45 crossover cable is required m Ifyou are connecting to one or more computers with a hub an Ethernet hub and two twisted pair category 5 RJ 45 cables are required m If you are connecting to one or more computers using a cable or DSL router a cable or DSL router and two or more twisted pair
33. ad the paper or other media with the short edge against the printer m For single sided printing place the side to be printed facedown with the top of the page entering the printer last Place prepunched paper with the holes toward the back of the printer 7160 109 Phaser 7760 Color Laser Printer 3 13 Loading Paper m For automatic 2 sided printing place side one faceup with the top of the page entering the printer last Place prepunched paper with the holes toward the front of the printer 7760 120 Caution Do not load paper or media above the fill line indicated on the tray Overloading the tray may cause jams 7760 068 Phaser 7760 Color Laser Printer 3 14 Loading Paper 3 Adjust the guides to fit the paper 7160 105 4 When the control panel prompts you to confirm the type and size of paper in the tray press the OK button to use the current tray setup If you loaded a new size or type of paper in the tray do the following a Select Change setup and then press the OK button b Select the appropriate paper type and then press the OK button C Select the appropriate paper size and then press the OK button For some sizes that can be loaded in either direction you need to select the size with the letters SEF Short Edge Feed If you loaded a custom paper size select New Custom Size for the paper size and follow the prompts see Printing Custom Size Paper from Tray 1 MPT on page 3
34. age in the direction the paper moves through the printer in only one color the printer in all colors and or in non printed areas Solution Print the Repeating Defects page to view instructions for correcting the problem To print the Repeating Defects page 1 On the control panel select Troubleshooting and then press the OK button 2 Select Print Quality Problems and then press the OK button 3 Select Repeating Defects and then press the OK button The Repeating Defects page prints 4 Follow the instructions on the page to measure the distance between the defects and identify the item causing the defects 5 Replace the item causing the defects 7400 206 Note If the Transfer Roller is replaced on the control panel select Information select Supplies Info and then select Reset Transfer Roller Life If the Accumulator Belt is replaced on the control panel select Troubleshooting select Service Tools and then select Reset Accumulator Belt Life Phaser 7760 Color Laser Printer 4 8 Solving Print Quality Problems Colors Align Incorrectly Problem Color has shifted outside the designated area or is superimposed over another color Solution 1 Open and close the front door The printer performs an automatic registration calibration with the next print Phaser 7760 Color Laser Printer 4 9 Solving Print Quality Problems Incomplete Fusing Problem J Toner appears to be missing from the p
35. alk Macintosh computers do not require IP addresses Follow these steps to install the printer driver 1 Open the AppleTalk Control Panel 2 Verify that the Ethernet port is the selected network port 3 Double click the installer on the Software and Documentation CD ROM to install the printer driver 4 Open the Chooser and then click the LaserWriter driver 5b From the right column of the Chooser select the printer and then click Create to create the desktop printer Phaser 7760 Color Laser Printer 2 11 Installing the Printer Drivers Macintosh OS X Version 10 2 and Higher Set up your printer using Bonjour Rendezvous create a desktop USB connection or use an LPD LPR connection for Macintosh OS X version 10 2 and higher Note If you are using the PhaserMatch software use the LPD LPR connection method Other connection methods cause PhaserMatch color corrections to become unaccessible Macintosh OS X Version 10 2 and 10 3 Bonjour Rendezvous Connection To install the printer driver from the Software and Documentation CD ROM 1 2 Semet Insert the CD ROM into the CD ROM drive and select the VISE installer to install the printer software When installation is complete select one of the following options m Open the Print Center utility for Mac OS X version 10 2 x m Open the Printer Setup Utility for Mac OS X version 10 3 x Note To locate utilities on the Macintosh hard drive open the App
36. anel 1 9 change color settings 4 16 controlling print quality 4 2 features and layout 1 9 information pages 1 11 layout 1 10 Menu Map 1 11 Phaer 7760 Color Laser Printer Index 1 messages 6 23 printing sample pages 1 11 custom size paper 3 45 single sided printing 3 45 supported for Tray 1 MPT 3 6 3 8 3 45 supported for Trays 2 n 3 45 custom size printing 2 sided printing 3 45 D dark lines in all colors 4 7 dark lines in one color 4 6 database local Domain Name Service DNS name space 2 7 default router gateway address 2 6 DHCP enable for Dynamic Domain Name Service DDNS 2 7 enabled by default on Phaser printers 2 6 manually setting the printer s IP address 2 8 setting the printer s IP address dynamically 2 6 Domain Name Service DNS local domain name space database 2 7 using host names 2 7 drivers available 2 9 description 2 9 installing 2 9 Macintosh OS 9 x 2 11 Macintosh OS X version 10 2 and 10 3 2 12 Macintosh OS X version 10 4 2 14 PCL 2 9 PostScript 2 9 selecting 2 sided printing 3 31 selecting hole punching 3 52 selecting stapling 3 51 setting the default output tray 3 48 UNIX 2 9 Windows 2000 or later 2 10 Windows 98 SE or later 2 10 Xerox Support Centre 1 14 duplex entrance paper jam 6 3 Index duplex unit paper jam 6 5 Dynamic Domain Name Service DDNS 2 7 dynamically setting the printer s IP address 2 6 E electrical safety A 1 emp
37. arning To prevent electric shock turn the printer off and unplug the power cord from the electrical outlet before cleaning the printer Use only an approved toner vacuum to clean the printer Do not lubricate the printer with oil Phaser 7760 Color Laser Printer 5 2 Cleaning the Printer Cleaning the Laser Window 1 Open the front door 7160 008 2 Open the waste cartridge door 7160 024 3 Remove the waste cartridge 7160 158 Note Be careful not to spill the toner by tipping the waste cartridge Phaser 7760 Color Laser Printer 5 3 Cleaning the Printer 4 Remove the laser cleaning wand from the front door Ux 7160 160 5 Insert the laser cleaning wand into the slot there is a slot for each imaging unit labeled one through four 6 Push the wand all the way into the printer until you hear a click or the arrow on the wand aligns with the front of the printer Note If you fail to insert the laser cleaning wand fully into the printer the laser window will not be cleaned properly 7160 159 7 Repeat Steps 4 and 5 for each slot 8 Place the laser cleaning wand back inside the front door Phaser 7760 Color Laser Printer 5 4 Cleaning the Printer 9 Reinsert the waste cartridge and close the waste cartridge door 10 Close the front door 7160 008 Phaser 7760 Color Laser Printer 5 5 Adding Staples Adding Staples This section includes m
38. as Solution 1 2 Verify that the paper you are using is the correct type for the printer See Supported Paper and Media on page 3 3 Verify that the paper is properly loaded in the tray and the correct paper type is selected in the Paper Tray Setup menu See Loading Paper on page 3 9 If the problem continues remove toner print smears 1 2 On the control panel select Troubleshooting select Print Quality Problems and then select Remove Print Smears Several cleaning pages are printed Repeat Step 1 until no toner appears on the pages If the problem is not resolved by removing the toner print smears follow these steps 1 2 On the control panel select Troubleshooting select Print Quality Problems and then select Repeating Defects Page The Repeating Defects page prints with instructions for identifying defective units Replace the item s identified on the Repeating Defects page to correct the problem If the problem continues replace the belt cleaner assembly or the accumulator belt Note If the Transfer Roller is replaced on the control panel select Information select Supplies Info and then select Reset Transfer Roller Life Phaser 7760 Color Laser Printer 4 7 Solving Print Quality Problems Repeating Defects Problem Spots or lines appear at regular intervals on the Spots or lines appear at regular intervals on the page in the direction the paper moves through p
39. ction Circuit breaker Power cord connection pe We Meo Front Left View Door A Door D Tray 1 MPT Door B Bog Mw Phaser 7760 Color Laser Printer 1 3 Parts of the Printer Internal Components Transfer Roller Fuser Accumulator Belt Cleaner Imaging Units Waste Cartridge Toner Cartridges Accumulator Belt ZA mo mo ON gt Phaser 7760 Color Laser Printer 1 4 Parts of the Printer Options DA T 1 cc 7760 098 1 Trays 3 5 2500 Sheet High Capacity Feeder 2 Finisher Door Finisher with booklet maker 3 Finisher Upper Output Tray 4 Finisher Stacker Output Tray 5 Cover 5 Finisher Door 5 6 Finisher Booklet Output Tray 9 Pe 7760 156 7 Door B 8 Door C 9 Trays 3 5 1500 Sheet High Capacity Feeder 10 Horizontal transport top output tray with finisher installed 11 Punch Waste Box 12 Staple unit 13 Saddle staple unit 14 Booklet drawer Phaser 7760 Color Laser Printer 1 5 Printer Configurations Printer Configurations This section includes Standard Features on page 1 6 Available Configurations on page 1 7 Options on page 1 7 Standard Features Maximum print speed m 35 ppm pages per minute color m 45 ppm monochrome Connections m USB m Ethernet 10 100 1000 Base Tx Internal Hard Drive which enables the following job types Personal prints Personal saved prints Proof prints Saved p
40. ded printing 3 31 a print quality mode 4 2 hole punching 3 52 hole punching options 3 51 output options 3 48 printing options 3 24 printing options for an individual job Macintosh 3 27 Windows 3 25 printing preferences Windows 3 24 stapling from the printer driver 3 51 setting printer s IP address dynamically 2 6 printer s IP address manually 2 8 the printer s IP address automatically Windows only 2 5 setting up the network 2 2 2 3 Phaer 7760 Color Laser Printer Index 6 solving print quality problems 4 5 specialty media 3 33 custom size paper 3 45 envelopes 3 36 glossy paper 3 40 labels 3 38 transparencies 3 33 standard print quality mode 4 2 stapler 3 50 adding booklet staples 5 9 adding staples 5 6 options 3 50 selecting stapling from the printer driver 3 51 staple orientation 3 50 supported paper types 3 50 staples adding 5 6 supplies A 4 ordering 5 14 recycling 5 15 when to order 5 14 Support Centre 1 14 supported paper and media 3 3 3 5 supported paper sizes and weights 3 5 Tray 1 MPT 3 6 3 8 symbols marked on product A 6 T TCP IP addresses 2 5 technical support 1 13 TekColor correction automatic 4 3 office color 4 3 toner missing from the print or is easy to rub off 4 10 transfer roller ordering supplies 5 14 transparencies 3 33 guidelines 3 33 printing from Tray 1 MPT 3 34 printing from Trays 2 n 3 35 Tray 1 MPT loading paper 3 9
41. dge Feed Insert side one faceup with the long edge entering the printer first and the top of the page towards the front of the printer Prepunched holes enter the printer first m Short Edge Feed Insert side one faceup with the short edge entering the printer first and the top of the page towards the left side of the printer Prepunched holes are at the back of the tray Trays 2 5 m Long Edge Feed Insert side one facedown with the long edge towards the left side of the printer and the top of the paper at the front of the tray Prepunched holes are towards the left side of the printer m Short Edge Feed Insert side one facedown with the short edge towards the left side of the printer and the top of the paper towards the right side of the tray Prepunched holes should be towards the front of the tray 2 Inthe printer driver select 2 sided printing The location of the selection depends on your computer s operating system Phaser 7760 Color Laser Printer 3 31 Printing on Both Sides of the Paper To select automatic 2 sided printing Operating System Steps Windows 98 SE 1 Select the Setup tab 2 Select Print on 2 Sides 3 Select or deselect Bind On Top Edge Windows 2000 Windows XP or Windows Server 2003 m Select the Layout tab Select either Flip On Long Edge or Flip On Short Edge under Print On Both Sides Duplex Mac OS 9 x m ow I In the Print dialog box select Layout Select Print on Bot
42. ditions may cause print quality problems or cause them to jam in the printer m Rotate stock frequently Long periods of storage in extreme conditions can cause labels to curl and jam the printer Phaser 7760 Color Laser Printer 3 38 Printing on Specialty Media Printing Labels from Tray 1 MPT Open Tray 1 MPT 7160 027 Load the labels in Tray 1 MPT m Insert the label sheets long edge feed m Place the labels sheets facedown m Place the top of the page towards the front of the printer EY fe 7760 124 Adjust the paper guides to match the size of the sheets When the control panel prompts you to confirm the type and size of paper in the tray a Select Change setup and then press the OK button b Select Labels as the paper type and then press the OK button c Select the appropriate size of the label sheets with the letters LEF Long Edge Feed and then press the OK button In the printer driver select Tray 1 MPT as the paper source and or select Labels as the paper type Phaser 7760 Color Laser Printer 3 39 Printing on Specialty Media Printing Glossy Paper Glossy paper can be printed from any tray within the following weight range Thin Glossy Paper 120 169 g m 50 60 Ib Cover Thick Glossy Paper 170 220 g m 65 80 Ib Cover Note Glossy paper should be printed on one side only To order paper transparencies or other specialty media contact your
43. drivers 2 12 Macintosh OS X version 10 4 2 14 Macintosh printer drivers PostScript driver settings 3 27 maintenance adding staples 5 6 consumables 5 14 emptying the waste punch box 5 12 ordering supplies 5 14 routine maintenance items 5 14 safety 5 16 A 2 manual feed 3 16 Macintosh 3 16 Windows 3 16 manually setting the printer s IP address 2 8 overrides AutoIP 2 8 overrides DHCP 2 8 margins printed area does not fit on the paper 4 17 maximum resolution dpi 1 6 media supported 3 3 unacceptable types 3 4 memory 1 7 Menu Map 1 11 messages control panel 6 23 PrintingScout 6 23 modes print quality 4 2 modifying the IP address using CentreWare IS 2 6 monitor colors do not match printed color 4 16 moving the printer precautions 5 16 preparing for shipment 5 16 within the office 5 16 Index network choosing a network connection 2 3 configuring the network address 2 5 creating a Local Area Network LAN 2 5 mask 2 6 setup and configuration 2 2 TCP IP and IP addresses 2 5 network connection 2 4 Ethernet 2 4 0 Office Color 4 3 offsetting output 3 49 operating systems printer drivers 2 9 operational guidelines A 4 operational safety A 3 options additional trays 1 7 advanced finisher 1 7 internal hard drive 1 7 memory 1 7 printer 1 7 printing 3 24 ordering supplies 5 14 output options hole punching 3 51 offsetting output 3 49 selecting 3 48 stapli
44. e 1 10 Menu Map on page 1 11 Information Pages on page 1 11 Sample Pages on page 1 11 Control Panel Features The control panel m Displays the printer s operating status for example Printing Ready to Print printer errors and warnings Prompts you to load paper order and replace supplies and clear jams Enables you to access tools and information pages to help resolve problems Enables you to change printer and network settings Enables you to access supply status Phaser 7760 Color Laser Printer 1 9 Control Panel Layout 1 Control Panel Status Indicator LED Green Printer is ready to print Orange Warning condition printer continues to print Red Startup sequence or error condition Blinking Printer is busy or warming up Graphic display indicates status messages and menus Cancel button Cancels the current print job 7160 161 Back button Returns to the previous menu item Up Arrow button Scrolls upward through the menus Down Arrow button Scrolls downward through the menus OK button Accepts the setting selected Help button Displays a help message with information about the printer such as printer status error messages and maintenance information Phaser 7760 Color Laser Printer 1 10 Control Panel Information Pages Your printer comes with a set of information pages to help you obtain the best results from your printer Access these pages from the control
45. e BOOTP DHCP option to ON To enable DDNS enter the following DDNS WINS settings information DDNS Set to ON Release Host Name Set to NO DDNS WINS Name Use the default name provided by Xerox or enter another name Primary WINS Server optional Secondary WINS Server optional ee Se eS 8 Click Save Changes when you are finished entering the settings Phaser 7760 Color Laser Printer 2 7 Configuring the Network Address Manually Setting the Printer s IP Address Note Verify that your computer has a properly configured IP address for your network Contact your network administrator for more information If you are on a network without a DNS server or in an environment where the network administrator assigns printer IP addresses you can use this method to manually set the IP address Manually setting the IP address overrides DHCP and AutoIP Alternatively if you are in a small office with a single PC and use a dialup modem connection you can manually set the IP address On the control panel select Printer Setup and then press the OK button Select Connection Setup and then press the OK button Select Network Setup and then press the OK button Select TCP IP Setup and then press the OK button Select DHCP BOOTP and then press the OK button to select Off Select TCP IP Address and then press the OK button Enter the printer s IP address and then press the OK button A omg m See also Advanced Features Gu
46. e PANTONE Color Chart for your printer Black and White Converts all colors to shades of gray Use Printer Control Panel Setting Uses the color correction set in the printer The color correction can be set in the printer using either the control panel or the CentreWare software if available To select the color correction in a supported driver Operating System Steps Windows 98 SE T Select the TekColor tab Windows 2000 2 Select the desired color correction Some of the color corrections are Windows XP or grouped under Office Color or Press Match Windows Server 2003 Mac OS 9 x 1 Inthe Print dialog box select General 2 Select TekColor from the drop down list 3 Select the desired color correction for Color Mac OS X version 1 In the Print dialog box select Image Quality from the drop down list 10 2 and higher 2 Select the desired color correction from the Color Correction drop down list See also Knowledge Base at www xerox com office 7760support Phaser 7760 Color Laser Printer 4 4 Solving Print Quality Problems Solving Print Quality Problems This section includes Light Lines or Streaks in One Color on page 4 6 Dark Lines Smudges or Streaks Through AII Colors on page 4 7 Repeating Defects on page 4 8 Colors Align Incorrectly on page 4 9 Incomplete Fusing on page 4 10 Image Is Offset on page 4 11 Solid Fills Appear Mottled or Blotchy Blacks Appear Bl
47. e following m Tray 1 MPT Remove and re insert the paper m Tray 2 5 Open and close the selected paper tray The control panel prompts you to confirm or change the paper type 2 Onthe control panel select Change press the OK button and then do one of the following m Select the correct paper type and then press the OK button m Select the next lighter type of paper and then press the OK button Note Paper types from heaviest to lightest are Extra Thick Card Stock Thick Card Stock Thin Card Stock Heavy Plain Paper and Plain Paper Phaser 7760 Color Laser Printer 4 11 Solving Print Quality Problems Solid Fills Appear Mottled or Blotchy Blacks Appear Blue Problem Solution 1 Verify that the paper you are using is the correct type for the printer See Supported Paper and Media on page 3 3 2 Verify that the paper is properly loaded in the tray and the correct paper type is selected in the Paper Tray Setup menu See Loading Paper on page 3 9 If the problem continues adjust the toner transfer setting for the paper type being used 1 Load paper into Tray 1 MPT The control panel prompts you to change the paper type 2 Onthe control panel do one of the following Press the OK button to confirm the paper type Proceed to Step 3 Follow these steps Select Change to change the paper type and then press the OK button Scroll the correct paper type and then press the OK button Scroll to the correct
48. edia in the bag and reseal it for protection Some specialty media is packaged inside resealable plastic bags Phaser 7760 Color Laser Printer 3 4 Supported Paper and Media Supported Paper Sizes and Weights The following sections provide information about paper sizes and weights that can be used in the printer trays For more detailed information about paper and other media print the Paper Tips page 1 On the control panel select Information and then press the OK button 2 Select Information Pages and then press the OK button 3 Select Paper Tips Page and then press the OK button to print See also Printing on Specialty Media on page 3 33 Recommended Media List at www xerox com paper Phaser 7760 Color Laser Printer 3 5 Supported Paper and Media Paper Sizes and Weights for Tray 1 MPT Tray 1 MPT 75 255 g m 20 72 Ib Bond 22 90 Ib Cover Statement 5 5 x 8 5 in Custom Sizes Executive 7 25 x 10 5 in Short Edge Letter 100 305 mm 3 95 12 00 in Long Edge SUC 8 9 xX Ton 140 1200 mm 5 5 47 25 in Legal 8 5 x 14 in Tabloid 11 0 x 17 0 in Tabloid Extra 12 0 x 18 0 in A6 105 x 148 mm AS 148 x 210 mm A4 210 x 297 mm A3 297 x 420 mm SRA3 320 x 450 mm ISO B5 176 x 250 mm B5 JIS 182 x 257 mm B4 JIS 257 x 364 mm Phaser 7760 Color Laser Printer 3 6 Supported Paper and Media Tray 1 MPT 10 Commercial 4 12 x 9 5 in Monarch 3 87 x 7 5 in
49. ehh hm 2 11 Macintosh OS X Version 10 2 and Higher 0 0 ce eee eee ee eee 2 12 Phaser 7760 Color Laser Printer i Contents 3 Printing Basics Overview of Basic Steps ees cuice t riie E EA EE EEEE EE I E a 3 2 Supported Paper and Media 1 0 0 eee ence eee eens 3 3 Paper Usage Guidelines 0 0 0 eee eects 3 3 Paper That Can Damage Your Printer 0 0 e ee eee eee 3 4 Paper Storage Guidelines 4 doses eta ea ed aco ead cued s 3 4 Supported Paper Sizes and Weights 0 0 0 0 0 e eee eee teens 3 5 Loading Paper eec ee aee bene ee teeth beaks dows gale ARP ets 3 9 Loading Paper in Tray 1 MPT 2 0 0 eee eee 3 9 Using Manual Feed in Tray 1 MPT lesse 3 16 Loading Paper in Trays 2 5 erered itra aana aea Ea i a EEATT EAE E 3 17 Selecting Printing Options seess streyi re nrar KESKE VERORE NA teen eens 3 24 Selecting Printing Preferences Windows 0 0c eee eee eee ee ee 3 24 Selecting Options for an Individual Job Windows 0000s eee 3 25 Selecting Options for an Individual Job Macintosh lel lesse 3 27 Printing on Both Sides of the Paper 2 0 0 0 cece eA 3 30 Automatic 2 Sided Printing Guidelines 0 0 0 0 2 eee eee eee ee 3 30 Binding Edge Options 0 0 0 cece cent A S 3 31 Selecting 2 Sided Printing 2 eee eee tenes 3 31 Printing on Specialty Media occse sence cnn eens 3 33 Printing Transparencies
50. el prompts you to confirm the type and size of paper in the tray a Select Change setup and then press the OK button b Select Envelope as the paper type and then press the OK button C Select the appropriate envelope size and then press the OK button Note For some sizes that can be loaded in either direction you need to select the size with the letters LEF Long Edge Feed if you loaded the long edge of the paper to enter the printer first or SEF Short Edge Feed if you loaded the short edge to enter the printer first 4 In the printer driver select Tray 1 MPT as the paper source and or select Envelope as the paper type Phaser 7760 Color Laser Printer 3 37 Printing on Specialty Media Printing Labels Labels can be printed from Tray 1 MPT only To order paper transparencies or other specialty media contact your local reseller or go to www xerox com office supplies See also Paper Sizes and Weights for Tray 1 MPT on page 3 6 Guidelines m Do not use vinyl labels Print only on one side of the sheet of labels Do not use any sheet where labels are missing it may damage the printer Store unused labels flat in their original packaging Leave the sheets of labels inside the original packaging until ready to use Return any unused sheets of labels to the original packaging and reseal it m Do not store labels in extremely dry or humid conditions or extremely hot or cold conditions Storing them in extreme con
51. elio nul erp ER acp reba Manteo eee saute YU 1 7 Control Panel eds deep wate ou ER d CER EET RUD CR CERO ERR eR E de 1 9 Control Panel Features 0 0 0 cece ene n eens 1 9 Control Panel Layout i ewan aes Re EUR ope I E UR PRA gc Da 1 10 Information Pages lsseeeeseleeeeee ha 1 11 Menu Map PT 1 11 Sample Pages i 2ulusuicil bebe se ees seed ERROR es eo ee ne ee 1 11 More Information 0 ehh han 1 13 RES OUTCES ELI 1 13 Xerox Support Centre ee eee ee eee eae 1 14 2 Network Basics Overview of Network Setup and Configuration 00 0 2c eee 2 2 Setting Up the Network coude ease ep eae eee ed ee Rap a eee Bee 2 3 Choosing a Connection Method 0 0 0 cece eee eee 2 3 Connectitis Vid USB jc eise eet br re dee doe eoe S E 2 3 Connecting via Ethernet Recommended 0 0 c eee eee eee eee 2 4 Configuring the Network Address llle 2 5 TCP IP and IP Addresses ose RR eme mee reb esce TRUE Roos 2 5 Automatically Setting the Printer s IP Address Windows ssusus 2 5 Dynamic Methods of Setting the Printer s IP Address 0 2 6 Manually Setting the Printer s IP Address llleeleleeeeeeeenn 2 8 Installing the Printer Drivers sleleeeeeeeee IRI 2 9 Available Drivers 5 scele sel credea ERR ROSE RE e Rey ETE rp 2 0 Windows 98 SE or Later and Windows 2000 or Later 00000008 2 10 Macintosh OS 9 x susueueeeeeeee
52. er 7760 Color Laser Printer 3 43 Printing on Specialty Media 5 Push the tray all the way back into the printer B NN 7160 023 6 When the control panel prompts you to confirm the type and size of paper in the tray a Select Change setup and then press the OK button b Select Thin Glossy Paper or Thick Glossy Paper for paper over 170 g m as the paper type and then press the OK button C If you loaded the glossy paper in Tray 2 select the appropriate paper size and then press the OK button Note For some sizes that can be loaded in either direction you need to select the size with the letters LEF Long Edge Feed since you loaded the long edge of the paper along the left side of the tray 7 Inthe printer driver select the Thin Glossy Paper or Thick Glossy Paper as the paper type or the appropriate tray as the paper source Phaser 7760 Color Laser Printer 3 44 Printing on Specialty Media Printing Custom Size Paper In addition to the wide variety of standard paper sizes that you can use for printing you can also print on custom size paper within the following dimensions Tray 1 MPT Tray 2 Short Edge 100 305 mm 3 95 12 00 in 140 297 mm 5 5 11 70 in Long Edge 140 1200 mm 5 5 47 25 in 182 432 mm 7 15 17 00 in Printing Custom Size Paper from Tray 1 MPT 1 Open Tray 1 MPT 7160 167 7160 166 Long Edge Feed Short Edge Feed 2 Insert cu
53. er 7760 Color Laser Printer 3 34 Printing on Specialty Media Printing Transparencies from Tray 2 1 Pull out Tray 2 7160 023 2 Insert the transparencies into the tray and adjust the paper guides to fit the transparency size 7160 122 Note Do not load transparencies above the transparency fill line inside the tray 3 Push the tray completely into the printer 4 When the control panel prompts you to confirm the type and size of paper in the tray a Select Change setup and then press the OK button b Select the Xerox Transparency and then press the OK button C Select the transparency size and then press the OK button Note For some sizes that can be loaded in either direction you need to select the size with the letters LEF Long Edge Feed if you loaded the long edge of the paper along the left side of the tray or SEF Short Edge Feed if you loaded the short edge along the left side of the tray 5 In the printer driver select Transparency as the paper type and or select Tray 2 as the paper source Phaser 7760 Color Laser Printer 3 35 Printing on Specialty Media Printing Envelopes Envelopes can be printed from Tray 1 MPT only See also Paper Sizes and Weights for Tray 1 MPT on page 3 6 Guidelines Use only paper envelopes specified in the Supported Paper Sizes and Weights table Successful envelope printing is highly dependent on the quality and constructio
54. er see the User Safety appendix in this user guide Moving the Printer Within the Office The printer can be safely moved from one location within an office to another as long as it travels in an upright position gently over smooth surfaces Any jarring movement such as pushing the printer over a raised door threshold or across a parking lot can damage the printer Preparing the Printer for Shipment Caution Do not remove the toner cartridges leave them locked in the normal operating position Repack the printer using the original packing material and boxes or a Xerox repackaging kit Additional instructions for repacking the printer are provided in the repackaging kit If you do not have all the original packaging or are unable to repackage the printer contact your local Xerox service representative Caution Damage to the printer resulting from improper moving or failure to repackage the printer properly for shipment is not covered by the warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Phaser 7760 Color Laser Printer 5 16 Troubleshooting This chapter includes m Preventing Jams on page 6 2 m Getting Help on page 6 23 See also Troubleshooting video tutorials at www xerox com office 7760support Print Quality on page 4 1 Phaser
55. er Jams Jam at the Finisher Area 3 Follow these steps to clear the jam 1 Open the finisher door 7160 075 7160 170 3 Pull the jammed paper out of the finisher Confirm that all paper fragments are removed 4 Close handle 3 5 Close the finisher door 7760 003 Phaser 7760 Color Laser Printer 6 19 Clearing Paper Jams Jam at the Finisher Area 4 Follow these steps to clear the jam 1 Open the finisher door 7160 075 3 Remove the jammed paper Confirm that all paper fragments are removed 4 Close the finisher door 7160 003 Phaser 7760 Color Laser Printer 6 20 Jam at Finisher Cover Follow these steps to clear the jam 1 Lift the finisher cover Door 5 7760 031 2 Remove the jammed paper 7760 033 Phaser 7760 Color Laser Printer 6 21 Clearing Paper Jams Clearing Paper Jams Finisher Stacker Output Tray Jammed Follow these steps to clear the jam 1 Pull the jammed paper out of the stacker output tray 2 Open the finisher door 7160 075 3 Close the finisher door 7760 003 Phaser 7760 Color Laser Printer 6 22 Getting Help Getting Help This section includes Control Panel Messages on page 6 23 PrintingScout Alerts on page 6 23 PhaserSMART Technical Support on page 6 24 Web Links on page 6 24 Xerox provides seve
56. erox Support Centre tutorial at www xerox com office 7760support Note If your printer is connected via USB Xerox Support Centre features requiring a network connection are unavailable Phaser 7760 Color Laser Printer 1 14 Network Basics This chapter includes m Overview of Network Setup and Configuration on page 2 2 m Setting Up the Network on page 2 3 m Configuring the Network Address on page 2 5 m Installing the Printer Drivers on page 2 9 This chapter provides basic information about setting up and connecting to your printer See also Advanced Features Guide at www xerox com office 7760support Phaser 7760 Color Laser Printer 2 1 Overview of Network Setup and Configuration Overview of Network Setup and Configuration To set up and configure the network 1 2 3 4 Turn on the printer and the computer Connect the printer to the network using the recommended hardware and cables Print the Configuration page and keep if for referencing network settings Configure the printer s network address which is required to identify the printer on the network m Windows operating systems Run the Installer on the Software and Documentation CD ROM to automatically set the printer s IP address if the printer is connected to an established TCP IP network You can also manually set the printer s IP address on the control panel m Macintosh systems Manually set the printer s network address for TCP IP on the
57. es 10 2 and 10 3 Pages Layout m Pages per sheet m Layout direction m Border m Two sided printing Paper Handling m Reverse page order m Print all odd even ColorSync m Color conversion Cover Page m Cover pages Paper Feed m Paper source Finishing Options m Stapling m Hole punching m Paper destination m Offset collated sets Job Types m Secure prints personal prints proof prints and saved prints Image Quality m Print quality RGB color corrections neutral grays Image smoothing Printer Features Paper types Separation pages Mac OS 9 x General m Copies Pages Paper source Color Matching m Print color Cover Page m Cover pages Layout m Pages per sheet Border Two sided printing Print Quality Print quality Image smoothing Job Types m Secure prints personal prints proof prints and saved prints Phaser 7760 Color Laser Printer 3 28 Macintosh PostScript Driver Settings Continued Selecting Printing Options Operating System Driver Drop Down Title Printing Options Advanced Options Paper destination Paper types Offset collated sets Separation pages Finishing Options Stapling Hole punching Destination Offset collated sets Phaser 7760 Color Laser Printer 3 29 Printing on Both Sides of the Paper Printing on Both Sides of the Paper This section includes m Automatic 2 Sided Printing Guidelines on page 3 30 m Binding Edge Options on page 3 31 m Selecting 2 Sided Printing on
58. ew Custom Size for the paper size and follow the prompts see Printing Custom Size Paper from Tray 2 on page 3 46 for more information If Tray 2 was set for custom size paper and you loaded standard size paper select Auto Sensed for the paper size the tray guides are then used by the printer to determine the paper size in the tray See also Printing on Specialty Media on page 3 33 Phaser 7760 Color Laser Printer 3 23 Selecting Printing Options Selecting Printing Options This section includes m Selecting Printing Preferences Windows on page 3 24 m Selecting Options for an Individual Job Windows on page 3 25 m Selecting Options for an Individual Job Macintosh on page 3 27 See also Advanced Features Guide at www xerox com office 7760support Selecting Printing Preferences Windows Printer preferences control all of your print jobs unless you override them specifically for a job For example if you want to use automatic 2 sided printing for most jobs set this option in printer settings To select printer preferences 1 Select one of the following options m Windows 98 SE Windows 2000 Windows Server 2003 Click Start select Settings and then click Printers Go to Step 2 m Windows XP Click Start and then select Printers and Faxes Go to Step 2 2 Inthe Printers folder right click the icon for your printer po From the pop up menu select Printing Preferences or Properties 4 Make selections
59. f the printer immediately 2 Disconnect the power cord from the electrical outlet 3 Call an authorized service representative Laser Safety With specific regard to lasers this printer complies with laser product performance standards set by governmental national and international agencies and is certified as a Class 1 Laser Product The printer does not emit hazardous light because the beam is totally enclosed during all modes of customer operation and maintenance Maintenance Safety m Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer m Do not use aerosol cleaners The use of supplies that are not approved may cause poor performance and could create a hazardous condition m Do not attempt to open reuse or burn any consumables or routine maintenance items For information on Xerox supplies recycling programs go to www xerox com gwa Phaser 7760 Color Laser Printer A 2 Operational Safety Your printer and supplies were designed and tested to meet strict safety requirements These include safety agency examination approval and compliance with established environmental standards Your attention to the following safety guidelines helps to ensure the continued safe operation of your printer Printer Location Place the printer in a dust free area within a temperature range of 50 F to 90 F 10 C to 32 C and within the following humidity range
60. ffice 7760support www xerox com office 7760support www xerox com office 7760support www xerox com paper www xerox com office pmtools www xerox com office 7760support www phaserSMART com www xerox com office 7760support Information about menu selection or error messages on control panel Information pages Control panel Help button Control panel menu Also available on the Support website Phaser 7760 Color Laser Printer 1 13 More Information Xerox Support Centre The Xerox Support Centre is a utility that is installed during printer driver installation It is available for printers with Windows 2000 and later or Mac OS X version 10 2 and higher The Xerox Support Centre appears on the desktop for Windows printers or is placed in the Mac OS X dock It provides a central location for accessing the following information User manuals and video tutorials Solutions to troubleshooting problems Printer and supplies status Supplies ordering and recycling Answers to frequently asked questions Default printer driver settings Windows only To start the Xerox Support Centre utility 1 Select one of the following options m Windows Double click the Xerox Support Centre icon XE RAX on your desktop uy m Macintosh Click the Xerox Support Centre icon in the dock 2 Select your printer from the Select Printer drop down list Xerox Support Centre See also Using the X
61. front of the tray Prepunched holes should be on the left side of the tray 7160 062 Caution Do not load paper or media above the fill line indicated on the tray Overloading the tray may cause jams 7760 111 Phaser 7760 Color Laser Printer 3 19 Loading Paper 5 Push the tray completely into the printer B NN 7160 023 6 When the control panel prompts you to confirm the type and size of paper in the tray press the OK button to use the current tray setup If you loaded a new type of paper in the tray or loaded a custom size in Tray 2 do the following a Select Change setup and then press the OK button b Select the appropriate paper type and then press the OK button C For Tray 2 select the paper size and then press the OK button Note If you loaded custom size paper select New Custom Size for the paper size and follow the prompts see Printing Custom Size Paper from Tray 2 on page 3 46 for more information If Tray 2 was set for custom size paper and you loaded standard size paper select Auto Sensed for the paper size the tray guides are then used by the printer to determine the paper size in the tray Phaser 7760 Color Laser Printer 3 20 Loading Paper Short Edge Feed Use short edge feed for Letter A4 B5 JIS and paper longer than 297 mm 11 7 in Note If your printer has a finisher with a booklet maker you must load
62. g m 20 Ib Bond or more than 255 g m 90 Ib Cover Embossed coated or pre printed paper with heat tolerances below 210 C 322 F Media that melts offsets or discolors at temperatures less than 210 C 322 F for 0 2 seconds See also Printing Envelopes on page 3 36 Paper Storage Guidelines Providing good storage conditions for your paper and other media contributes to optimum print quality m Store paper in dark cool relatively dry locations Most paper items are susceptible to damage from ultraviolet UV and visible light UV radiation which is emitted by the sun and fluorescent bulbs is particularly damaging to paper items The intensity and length of exposure to visible light on paper items should be reduced as much as possible m Maintain constant temperatures and relative humidity m Avoid attics kitchens garages and basements for storing paper Inside walls are drier than outside walls where moisture can collect m Store paper flat Paper should be stored on pallets cartons shelves or in cabinets m Avoid having food or drinks in the area where paper is stored or handled m Do not open sealed packages of paper until you are ready to load them into the printer Leave paper in the original packaging For most commercial cut size grades the ream wrapper contains an inner lining that protects the paper from moisture loss or gain m Leave the media inside the bag until you are ready to use it reinsert unused m
63. ge ordering supplies 5 14 waste punch box emptying 5 12 web links 6 24 website resources 6 24 Windows install printer drivers for Windows 2000 or later 2 10 install printer drivers for Windows 98 SE or later 2 10 manual feed 3 16 printing options 3 25 selecting printing options for an individual job 3 25 Xerox Support Centre 1 14 Windows PostScript driver 2 9 X Xerox supplies recycling programs 5 15 supplies website 5 14 Support Centre 1 14 website resources 6 24 Phaer 7760 Color Laser Printer Index 6 Index
64. h Sides Click the Binding icon that matches the edge to bind Mac OS X version 10 2 and higher m In the Print dialog box select Duplex Select Print on Both Sides Click the Binding icon that matches the edge to bind See also Loading Paper in Tray 1 MPT on page 3 9 Loading Paper in Trays 2 5 on page 3 17 Phaser 7760 Color Laser Printer 3 32 Printing on Specialty Media Printing on Specialty Media This section includes Printing Transparencies on page 3 33 Printing Envelopes on page 3 36 Printing Labels on page 3 38 Printing Glossy Paper on page 3 40 Printing Custom Size Paper on page 3 45 Printing Transparencies Transparencies can be printed from Tray 1 MPT and Tray 2 They should be printed on one side only For best results use only Xerox Digital Color Clear Transparency Film For more information see the Recommended Media List at www xerox com paper To order paper transparencies or other specialty media contact your local reseller or go to www xerox com office supplies Caution Damage caused by using unsupported paper transparencies and other specialty media is not covered by the Xerox warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Guidelines m Remove all paper before loading transparencies in
65. he paper The print area appears as a dashed rectangle on the Calibrate Margins page the printer does not print outside this rectangle On the control panel select Troubleshooting and then press the OK button Select Print Quality Problems and then press the OK button Select Calibrate Margins and then press the OK button Select Calibrate Margins Page and then press the OK button Select the appropriate tray to calibrate and then press the OK button moaoo e Follow the instructions on the Calibrate Margins page See also Advanced Features Guide at www xerox com office 7760support Phaser 7760 Color Laser Printer 4 17 Maintenance This chapter includes Cleaning the Printer on page 5 2 Adding Staples on page 5 6 Emptying the Punch Waste Box on page 5 12 Ordering Supplies on page 5 14 Moving and Repacking the Printer on page 5 16 See also Maintenance video tutorials at www xerox com office 7760support Replacing supplies video tutorials at www xerox com office 7760support Phaser 7760 Color Laser Printer 5 1 Cleaning the Printer Cleaning the Printer m Cleaning the Outside of the Printer on page 5 2 m Cleaning the Laser Window on page 5 3 For safety information see User Safety on page A 1 Cleaning the Outside of the Printer To remove stains clean the outside of the printer using a soft damp cloth moistened with a mild neutral detergent Do not spray detergent directly onto the printer W
66. ide at www xerox com office 7760support Phaser 7760 Color Laser Printer 2 6 Installing the Printer Drivers Installing the Printer Drivers This section includes Available Drivers Available Drivers on page 2 9 Windows 98 SE or Later and Windows 2000 or Later on page 2 10 Macintosh OS 9 x on page 2 11 Macintosh OS X Version 10 2 and Higher on page 2 12 To access special printing options use a Xerox printer driver Xerox provides drivers for a variety of page description languages and operating systems The following printer drivers are available Printer Driver Source Description Windows PostScript Driver CD ROM and The PostScript driver is recommended to take Web full advantage of your system s custom features and genuine Adobe PostScript Default printer driver PCL Driver Web only The Printer Command Language driver can be used for applications requiring PCL Note For Windows 2000 and Windows XP only Xerox Walk Up Printing Driver Web only This driver enables printing from a PC to any Windows Xerox PostScript enabled printer This is especially helpful for mobile professionals who travel to multiple locations and need to print to different printers Macintosh OS 9 x Driver CD ROM and This driver enables printing from a Mac OS Web 9 x operating system Mac OS X version 10 2 and CD ROM and This driver enables printing from a Mac OS X higher Driver Web version 10 2 and higher operating system
67. ientation Windows XP or Windows Server P Piget 2003 m Pages per shee Automatic 2 sided printing Paper Quality tab Document size paper type and tray selection Print quality Cover pages Saved settings Output Options tab Stapling Hole punching Paper destination End of job notification Secure prints personal prints personal saved prints proof prints and saved prints m Separation pages Saved settings TekColor tab Color corrections Black and white conversion Color adjustments Saved settings Phaser 7760 Color Laser Printer 3 25 Selecting Printing Options Printing Options for Windows Operating Systems Continued Operating System Driver Tab Printing Options Windows 98 SE Setup tab Paper type size and tray selection Orientation Automatic 2 sided printing Print quality End of job notification Output Options tab Stapling Hole punching Secure prints proof prints and saved prints Separation pages Cover pages TekColor tab Color corrections Black amp white conversion Phaser 7760 Color Laser Printer 3 26 Selecting Printing Options Selecting Options for an Individual Job Macintosh To select print settings for a particular job change the driver settings before sending the job to the printer 1 With the document open in your application click File and then click Print 2 Select the desired printing options from the menus and drop down li
68. imulations of different color devices Automatic is the default correction for general image processing See the following table to determine what option you want to use TekColor Correction Description Automatic Applies the best color correction to each graphic element text artwork and photographs Office Color sRGB Display Approximates the colors on a CRT computer display sRGB Vivid Produces brighter more saturated colors than sRGB Display LCD Display Approximates the colors on a LCD computer monitor Custom Colors Uses an RGB custom color correction developed for your printer using PhaserMatch software Press Match SWOP Press Matches Specifications for Web Offset Publications Euroscale Matches FOGRA glossy paper specification Commercial Approximates U S commercial press target SNAP Press Matches Specifications for Newsprint Advertising Production Japan Color Matches Japan Color 2001 specification ISO Coated Matches FOGRA 27L specification ISO Uncoated Matches FOGRA 29L specification Custom Colors Uses a CMYK custom color correction developed for your printer using PhaserMatch software Phaser 7760 Color Laser Printer 4 3 Controlling the Quality of Your Prints TekColor Correction Description None Applies no color correction Use with other color management tools such as ICC International Color Consortium profiles ColorSync or th
69. ing the printer s IP address dynamically 2 6 automatic 2 sided printing 3 30 TekColor correction 4 3 automatically setting the printer s IP address Windows only 2 5 available printer drivers 2 9 B basic printing 3 2 belt cleaner assembly ordering supplies 5 14 binding edge printing options 3 31 black and white 4 3 booklet stapler adding staples 5 9 C calibrate colors 4 14 margins 4 17 caution symbols A 6 CentreWare IS changing or modifying the printer s IP address 2 6 setting the printer s IP address dynamically 2 6 changing the IP address using CentreWare IS 2 6 choosing a network connection 2 3 cleaning laser window 5 3 printer 5 2 color correction selecting in the printer driver 4 3 color sampler pages 1 12 colors adjusting 4 3 align incorrectly 4 9 all colors too light or too dark 4 14 calibrating 4 14 change settings on the control panel 4 16 color settings not applied 4 16 dark lines smudges or streaks through all colors 4 7 description 4 3 grays contain color tints 4 14 grays not neutral 4 14 light or dark lines appear in one color 4 6 PANTONE colors do not match 4 16 printed colors do not match monitor colors 4 16 produced by printer are incorrect 4 15 smudges or smears in one color 4 6 vary between computers 4 15 configuration page information pages 1 11 configuring the network address 2 5 connection Ethernet 2 4 USB 2 3 consumables 5 14 control p
70. intosh Mac OS TrueType Apple Chancery Chicago Geneva Monaco New York and QuickDraw are trademarks of Apple Computer Inc in the United States and or other countries Marigold and Oxford are trademarks of Alpha Omega Typography Avery is a trademark of Avery Dennison Corporation HP GL HP UX and PCL are trademarks of Hewlett Packard Corporation in the United States and or other countries Hoefler Text was designed by the Hoefler Type Foundry IBM and AIX are trademarks of International Business Machines Corporation in the United States and or other countries ITC Avant Guard Gothic ITC Bookman ITC Lubalin Graph ITC Mona Lisa ITC Symbol ITC Zapf Chancery and ITC Zapf Dingbats are trademarks of International Typeface Corporation Bernhard Modern Clarendon Coronet Helvetica New Century Schoolbook Optima Palatino Stempel Garamond Times and Univers are trademarks of Linotype Hell AG and or its subsidiaries Macromedia and Flash are trademarks of Macromedia Inc Windows Windows NT Windows Server and Wingdings are trademarks of Microsoft Corporation in the United States and or other countries Albertus Arial Gill Sans Joanna and Times New Roman are trademarks of Monotype Imaging Inc Antique Olive is a trademark of M Olive Eurostile is a trademark of Nebiolo Novell NetWare N DPS NDS Novell Directory Services IPX
71. ivers LPD Connection To install the printer driver from the Software and Documentation CD ROM 1 2 Pe ee Insert the CD ROM into the CD ROM drive and select the VISE installer to install the printer software Once installation is complete open the Printer Setup Utility Note To locate utilities on the Macintosh hard drive open the Applications folder and then open the Utilities folder Click the Add button Select IP Printer from the upper left corner of the Printer Browser Select LPD from the pull down menu Enter the printer s IP address in the Address field Click the Add button The printer is added to the list Phaser 7760 Color Laser Printer 2 15 Printing Basics This chapter includes Overview of Basic Steps on page 3 2 Supported Paper and Media on page 3 3 Loading Paper on page 3 9 Selecting Printing Options on page 3 24 Printing on Both Sides of the Paper on page 3 30 Printing on Specialty Media on page 3 33 Choosing Output Options on page 3 48 See also Using paper trays video tutorials at www xerox com office 7760support Phaser 7760 Color Laser Printer 3 1 Overview of Basic Steps Overview of Basic Steps 1 Load paper in the tray 2 If you are prompted by the control panel either confirm the paper type and size or change it as required 3 From the software application access the Print dialog box and then select printing options in the printer driver 4 Send the j
72. lace objects on the power cord m Donotblock the ventilation openings These openings are provided to prevent overheating of the printer m Do not drop paper clips or staples into the printer Warning Do not push objects into slots or openings on the printer Making contact with a voltage point or shorting out a part could result in fire or electrical shock If you notice unusual noises or odors 1 Turn off the printer immediately 2 Disconnect the power cord from the electrical outlet 3 Callan authorized service representative to correct the problem Phaser 7760 Color Laser Printer A 1 The power cord is attached to the printer as a plug in device at the back of the printer If it is necessary to disconnect all electrical power from the printer disconnect the power cord from the electrical outlet Warning Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment and are specifically instructed to do so Power should be OFF when performing these installations Except for user installable options there are no parts that you can maintain or service behind these covers Note Leave the printer on for optimum performance it does not pose a safety hazard The following are hazards to your safety m The power cord is damaged or frayed m Liquid is spilled into the printer m The printer is exposed to water If any of these conditions occur do the following 1 Turn of
73. lications folder and then open the Utilities folder Confirm that the first drop down menu is set to Bonjour Rendezvous Select the printer in the window Select Xerox from the list of manufacturers in the lower drop down menu Select the appropriate printer model from the list of available devices Click the Add button See also Advanced Features Guide at www xerox com office 7760support Knowledge Base at www xerox com office 7760support Phaser 7760 Color Laser Printer 2 12 Installing the Printer Drivers USB Connection To install the printer driver from the Software and Documentation CD ROM 1 Insert the CD ROM into the CD ROM drive m Open the Print Center utility for Mac OS X version 10 2 x m Open the Printer Setup Utility for Mac OS X version 10 3 x Note To locate utilities on the Macintosh hard drive open the Applications folder and then open the Utilities folder 2 Click the Add button 3 Select USB from the drop down menu 4 Select the printer in the window 5 Select Xerox from the manufacturers in the drop down menu 6 Select the appropriate printer configuration from the list of available printers 7T Click the Add button LPD LPR Connection To install the printer driver from the Software and Documentation CD ROM 1 Insert the CD ROM into the CD ROM drive and select the VISE installer to install the printer software 2 Once installation is complete select one of the following options
74. lines when loading paper and media in the trays Envelopes labels and extra thick card stock can be printed from Tray 1 MPT only Transparencies and custom size paper can be printed from Tray 1 MPT and Tray 2 Fan paper transparencies or other specialty media before loading in the paper tray Use only paper envelopes Do not use envelopes with windows metal clasps or adhesives with release strips All envelopes should be printed single sided only Do not load paper above the fill line on the inside of the paper guide Adjust the paper guides to fit the paper size If excessive jams occur use paper or other media from a new package See also Printing on Specialty Media on page 3 33 Phaser 7760 Color Laser Printer 3 3 Supported Paper and Media Paper That Can Damage Your Printer Your printer is designed to use a variety of media types for print jobs However some media can cause poor output quality increased paper jams or damage to your printer Unacceptable media includes Rough or porous media such as inkjet paper Plastic media Paper that has been folded or wrinkled Paper that has been photocopied Paper with staples Carbonless paper Envelopes with windows metal clasps or adhesives with release strips Padded envelopes Non laser glossy paper Transparencies other than the Xerox Digital Color Clear Transparencies Label stock that has one or more labels removed from a sheet Media that is less than 75
75. local reseller or go to www xerox com office supplies Guidelines m Do not open sealed packages of glossy paper until you are ready to load them into the printer m Leave glossy paper in the original wrapper and leave the packages in the shipping carton until ready to use m Remove all other paper from the tray before loading glossy paper m Load only the amount of glossy paper you are planning to use Do not leave glossy paper in the tray when you are finished printing Reinsert unused glossy paper in the original wrapper and seal m Rotate stock frequently Long periods of storage in extreme conditions can cause glossy paper to curl and jam the printer Phaser 7760 Color Laser Printer 3 40 Printing on Specialty Media Printing Glossy Paper from Tray 1 MPT 1 Open Tray 1 MPT N 7760 027 2 Fan the glossy paper to release sheets that may be stuck together 7760 106 Phaser 7760 Color Laser Printer 3 41 3 Printing on Specialty Media Insert the glossy paper into Tray 1 m Use long edge feed with the long edge entering the printer first for Letter and A4 size paper m Use short edge feed with the short edge entering the printer first for Tabloid Tabloid Extra A3 and SRA3 paper m For single sided printing place the side to be printed facedown m For automatic 2 sided printing place side one faceup 7160 125 Note Do not load glossy paper above the transparency fill li
76. m office 7760support Phaser 7760 Color Laser Printer 4 15 Solving Print Quality Problems Printed Colors Do Not Match Monitor Colors Problem The color produced by the printer looks different from the color that appears on the monitor Solution See also Advanced Features Guide at www xerox com office 7760support PANTONE Colors Do Not Match Problem The colors printed on the document do not match the Phaser 7760 Color Laser Printer PANTONE color chart Solution For information about PANTONE color matching go to www xerox com office 7760support Color Settings Not Applied Problem If you change color settings on the control panel it does not affect the colors in the printed document Solution To change color settings 1 In the printer driver change the settings for Print Quality and Color Correction See also Adjusting Color on page 4 3 Note Driver settings override the settings selected on the control panel Phaser 7760 Color Laser Printer 4 16 Solving Print Quality Problems Print Area Is Not Centered on the Paper Problem The printed area appears outside the margins on the page Solution 1 On the control panel select Paper Tray Setup and then press the OK button 2 Select the tray you are using and then press the OK button 3 Verify that the tray is set to the correct paper size 4 Ifthe problem continues use the Calibrate Margins page to shift the print area on t
77. n of the envelopes Use envelopes made specifically for laser printers It is recommended that you maintain constant temperatures and relative humidity Store unused envelopes in their packaging to avoid the effects of moisture and dryness which can affect print quality and cause wrinkling Excessive moisture can cause the envelopes to seal before or during printing Avoid padded envelopes purchase envelopes that lie flat on a surface Remove air bubbles from the envelopes before loading by setting a heavy book on top of the envelopes If wrinkling or embossing problems occur use a different brand of envelopes made specifically for laser printers Caution Never use envelopes with windows or metal clasps they can damage the printer Damage caused by using unsupported envelopes is not covered under the Xerox warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Phaser 7760 Color Laser Printer 3 36 Printing on Specialty Media Printing Envelopes from Tray 1 MPT 1 Open Tray 1 MPT 7160 027 2 Insert the envelopes into Tray 1 MPT and adjust the paper guides to match the size of the envelopes m Place the side to be printed facedown m Place the flap faceup and entering the printer first 7160 123 3 When the control pan
78. n solid contact with the surface The base printer weight without any packaging materials is approximately 89 kg 196 Ib Printing Safety Guidelines m Wait 10 15 seconds between turning the printer off and on m Keep hands hair neckties etc away from the exit and feed rollers When the printer is printing m Do not remove the paper source tray that you selected in either the printer driver or control panel m Do not open the doors m Do not move the printer Printer Supplies m Use the supplies specifically designed for your printer The use of unsuitable materials may cause poor performance and a possible safety hazard m Follow all warnings and instructions marked on or supplied with the printer options and supplies Caution Use of non Xerox supplies is not recommended The Xerox Warranty Service Agreements and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies or the use of Xerox supplies not specified for this printer The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Phaser 7760 Color Laser Printer A 4 Moving the Printer Follow these guidelines to avoid injuring yourself or damaging the printer m Turn off the printer and unplug all power cables before moving the printer m Always use four people to lift the
79. ncies labels and envelopes are not stapled m To use the booklet maker the paper size must be Letter short edge feed US Folio Legal Tabloid A4 short edge feed A3 or B4 JIS Stapling Options The following stapling options are available from the printer driver m None default The prints are not stapled m Front Inserts one staple in each set of copies For portrait long edge feed paper staples the upper left corner m Rear Inserts one staple in each set of copies For portrait long edge feed paper staples the lower left corner m Dual Inserts two staples in each set of copies For portrait long edge feed paper staples the left edge m Quadruple Inserts four staples in each set of copies For portrait long edge feed paper staples the left edge m Saddle Inserts two staples on the center line of each set of copies Each set is then folded along the center line and sent to the lower tray of the finisher m Fold No Staple Each set of copies is folded along the center line and sent to the lower tray of the finisher See also Advanced Features Guide at www xerox com office 7760support Stapling Orientation The sample image in the printer driver displays the location of the staples which changes depending on the orientation of the page and the paper feed direction long edge feed or short edge feed See also Loading Paper on page 3 9 Phaser 7760 Color Laser Printer 3 50 Choosing Outpu
80. ne inside the tray Overloading the tray may cause jams Adjust the paper guides to match the size of the paper When the control panel prompts you to confirm the type and size of paper in the tray a Select Change setup and then press the OK button b Select Thin Glossy Paper or Thick Glossy Paper for paper over 170 g n as the paper type and then press the OK button C Select the appropriate paper size and then press the OK button Note For some sizes that can be loaded in either direction you need to select the size with the letters LEF Long Edge Feed if you loaded the long edge of the paper to enter the printer first or SEF Short Edge Feed if you loaded the short edge to enter the printer first In the printer driver select the Thin Glossy Paper or Thick Glossy Paper as the paper type or Tray 1 MPT as the paper source Phaser 7760 Color Laser Printer 3 42 Printing Glossy Paper from Trays 2 5 w 1 Pull out the tray NN Printing on Specialty Media 7760 110 7760 106 3 Insert glossy paper with the long edge along the left side of the tray m For single sided printing place the side to be printed faceup m For automatic 2 sided printing place side one facedown Note Do not load glossy paper above the transparency fill line inside the tray Overloading the tray may cause jams 4 Adjust the paper guides to the size of the paper Phas
81. ng 3 50 output tray default 3 48 P paper custom sizes 3 45 damaging to printer 3 4 damaging to the printer 3 4 envelopes 3 36 feeding manually in Tray 1 MPT 3 16 glossy 3 40 labels 3 38 loading in the paper trays 3 9 printing on specialty media 3 33 storage guidelines 3 4 supported 3 3 Phaer 7760 Color Laser Printer Index 4 supported for Tray 1 MPT 3 6 3 8 supported sizes and weights 3 5 transparencies 3 33 types 3 3 types supported by the stapler 3 50 unacceptable media types 3 4 usage guidelines 3 3 paper jams clearing 6 2 door letter 6 14 door Tray 2 6 9 door Tray 3 4 or 5 6 11 duplex entrance 6 3 duplex unit 6 5 finisher saddle stapler 6 17 finisher top output tray 6 17 finisher area 2 6 18 finisher area 3 6 19 finisher area 4 6 20 fuser 6 3 in the finisher 6 17 in the printer 6 2 misfeed at Tray 1 MPT 6 7 misfeed at Tray 2 6 9 6 11 preventing 6 2 Tray 1 MPT 6 7 PCL 2 9 fonts 1 6 PhaserCal software 1 8 PhaserMatch software 1 8 PhaserSMART 1 13 technical support 1 13 6 24 photo print quality mode 4 2 PostScript 2 9 fonts 1 6 preparing the printer for shipment 5 16 pre printed paper 3 9 Press Match 4 3 TekColor 4 3 print adjusting color 4 3 image is offset 4 11 4 12 print job selecting a print quality mode 4 2 print quality modes 4 2 solving problems 4 5 print speed maximum 1 6 Index printer advanced features 1 7
82. ng and hole punching for a variety of paper and media m Advanced Finisher m Professional Finisher Can also fold and saddle staple output to create booklets These finishers are available with either a 3 hole punch or a 2 4 hole punch Note If you add a finisher to the Phaser 7760DN configuration you must also add a 1500 Sheet High Capacity Feeder or a 2500 Sheet High Capacity Feeder Memory All configurations have two memory slots supporting 512 MB DDR RAM modules The maximum memory is 1 GB Phaser 7760 Color Laser Printer 1 7 Printer Configurations PhaserCal and PhaserMatch Software PhaserMatch Color Management and PhaserCal Color Calibration software provide instrument based color calibration tools These applications use spectrophotometer measurements to achieve optimum calibration and can be used to create custom TekColor Corrections for your Phaser 7760 printer PhaserCal software is a subset of PhaserMatch and comes standard on all Phaser 7760 Color Laser Printer configurations PhaserMatch software is standard on the Phaser 7760GX and Phaser 7760DX configurations To order PhaserMatch software for the Phaser 7760DN go to www xerox com office 7760supplies See also PhaserMatch and PhaserCal 4 0 User Guide at www xerox com office 7760support Phaser 7760 Color Laser Printer 1 8 Control Panel Control Panel This section includes Control Panel Features on page 1 9 Control Panel Layout on pag
83. ntrol Panel Color Sampler Pages The color sampler pages are designed to help you select colors to use in your print jobs Each sampler page lists either the percentages of cyan magenta yellow and black that are used or the amounts from 0 to 255 of red green and blue that are used Note Before you print the sampler pages select the appropriate PostScript Setup settings for the default print quality mode and color correction from the Printer Setup menu on the control panel To print the color sampler pages 1 On the control panel select Information and then press the OK button 2 Select Sample Pages and then press the OK button 3 Select either CMYK Sampler Pages or RGB Sampler Pages and then press the OK button to print See also Advanced Features Guide at www xerox com office 7760support Phaser 7760 Color Laser Printer 1 12 More Information This section includes m Resources on page 1 13 m Xerox Support Centre on page 1 14 Resources More Information Obtain information regarding your printer and its capabilities from the following sources Information Source Setup Guide Quick Reference Guide User Guide PDF Packaged with printer Packaged with printer Software and Documentation CD ROM Advanced Features Guide PDF Quick Start Tutorials Video Tutorials Recommended Media List Printer Management Tools Knowledge Base PhaserSMART Technical Support www xerox com o
84. ob to the printer from the software application s Print dialog box See also Loading Paper on page 3 9 Phaser 7760 Color Laser Printer 3 2 Supported Paper and Media Supported Paper and Media This section includes Paper Usage Guidelines on page 3 3 Paper That Can Damage Your Printer on page 3 4 Paper Storage Guidelines on page 3 4 Supported Paper Sizes and Weights on page 3 5 Your printer is designed to be used with a variety of paper types Follow the guidelines in this section to ensure the best print quality and to avoid jams For best results use Xerox printing media specified for your Phaser 7760 Color Laser Printer They are guaranteed to produce excellent results with your printer For information about recommended paper and specialty media see the Recommended Media List at www xerox com paper To order paper transparencies or other specialty media contact your local reseller or go to www xerox com office supplies Caution Damage caused by using unsupported paper transparencies and other specialty media is not covered by the Xerox warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Paper Usage Guidelines The printer trays accommodate most sizes and types of paper transparencies or other specialty media Follow these guide
85. olored Preprinted and Prepunched paper 75 90 g n 20 24 Ib Bond Heavy plain paper letterhead 91 105 g m 25 28 Ib Bond Thin card stock 106 169 g m 50 60 Ib Cover Thick card stock 170 220 g m 65 80 Ib Cover Thin glossy paper 120 169 g m 50 60 Ib Cover Thick glossy paper 170 220 g m 65 80 Ib Cover Xerox Digital Color Clear Transparency Tray 2 Only Note Custom size paper can be loaded in Tray 2 only See also Paper Sizes and Weights for Trays 2 5 on page 3 8 Printing on Specialty Media on page 3 33 Phaser 7760 Color Laser Printer 3 17 Loading Paper Long Edge Feed Use long edge feed for all paper types and sizes except paper that is longer than 297 mm 11 7 in Note If your printer has a finisher with a booklet maker you must load paper short edge feed to print booklets see Short Edge Feed on page 3 21 To load paper or other media in Trays 2 5 ir 1 Pull out the tray B NN 7160 110 7160 106 3 Load the paper with the long edge towards the left side of the tray m For single sided printing insert the side to be printed faceup with the top of the paper at the front of the tray Prepunched holes should be on the right side of the tray 7160 059 Phaser 7760 Color Laser Printer 3 18 Loading Paper m For automatic 2 sided printing insert the side to be printed facedown with the top of the paper at the
86. on the driver tabs and then click the OK button to save your selections Note For more information about Windows printer driver options click the Help button on the printer driver tab to view the online help Phaser 7760 Color Laser Printer 3 24 Selecting Printing Options Selecting Options for an Individual Job Windows If you want to use special printing options for a particular job change the driver settings before sending the job to the printer For example if you want to use Photo print quality mode for a particular graphic select this setting in the driver before printing that job 1 With the desired document or graphic open in your application access the Print dialog box 2 Select the Phaser 7760 Color Laser Printer and click its Properties button to open the printer driver 3 Make selections from the driver tabs See the following table for specific printing options Note In Windows 2000 Windows XP and Windows Server 2003 you can save current printing options with a distinctive name and apply them to other print jobs Select either the Paper Quality Output Options or TekColor tab and then select a Saved Setting Click the Help button for more information 4 Click the OK button to save your selections 5 Print the job See the following table for specific printing options Printing Options for Windows Operating Systems Operating System Driver Tab Printing Options Windows 2000 Layout tab m Or
87. page 3 31 Note For information about manual two sided printing go to the Knowledge Base at www xerox com office 7760support Automatic 2 Sided Printing Guidelines To use the printer s automatic 2 sided printing duplex feature The paper must have a length of 148 432 mm 5 83 17 in m The paper must have a weight of 75 169 g m 20 40 Ib Bond The paper type must be Plain Paper Heavy Plain Paper Preprinted Prepunched Colored Paper Letterhead Thin Card Stock or Thin Glossy Paper The following paper and media cannot be used for 2 sided printing Thick and Extra Thick Card Stock Thick Glossy Paper Transparencies Envelopes Labels Any die cut specialty media such as business cards See also Supported Paper and Media on page 3 3 Phaser 7760 Color Laser Printer 3 30 Printing on Both Sides of the Paper Binding Edge Options When you use the printer driver to select 2 sided printing also select the binding edge which determines how the pages turn The actual outcome depends on the orientation portrait or landscape of images on the page as displayed in the following illustrations Portrait Landscape 4 1 n Bind on Side Edge Bind on Top Edge Bind on Side Edge Bind on Top Edge Flip on Long Edge Flip on Short Edge Flip on Short Edge Flip on Long Edge Selecting 2 Sided Printing To perform automatic 2 sided printing 1 Load paper into the tray Tray 1 MPT m Long E
88. paper short edge feed to print booklets i N N 1 Pull out the tray 7760 110 7760 106 3 Load the paper with the long edge of the paper facing the front of the tray m For single sided printing insert the side to be printed faceup with the top of the paper towards the left of the tray Prepunched holes should be at the front of the tray Phaser 7760 Color Laser Printer 3 2 Loading Paper m For 2 sided printing insert the side to be printed facedown with the top of the paper towards the right side of the tray Prepunched holes should be towards the front of the tray 7160 063 Caution Do not load paper or media above the fill line indicated on the tray Overloading the tray may cause jams 7160 168 7760 111 Phaser 7760 Color Laser Printer 3 22 Loading Paper 5 Push the tray completely into the printer B NN 7760 023 6 When the control panel prompts you to confirm the type and size of paper in the tray press the OK button to use the current tray setup If you loaded a new type of paper in the tray or loaded a custom size in Tray 2 do the following a Select Change setup and then press the OK button b Select the appropriate paper type and then press the OK button c For Tray 2 select the paper size and then press the OK button Note If you loaded custom size paper select N
89. paper size and then press the OK button oocopmm Proceed to Step 3 3 Select Printer Setup select Calibration Setup select Calibrate for Paper and then select Calibrate for Paper Pages 4 Follow the instructions on the Calibrate for Paper Pages to adjust the toner transfer setting Phaser 7760 Color Laser Printer 4 12 Solving Print Quality Problems Poor Transparency Print Quality Problem Print quality defects are occurring on the transparency film m Light and or dark spots m Smeared toner m Light bands on the print Caution Damage caused by using unsupported paper transparencies and other specialty media is not covered by the Xerox warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details To order paper transparencies or other specialty media contact your local reseller or go to www xerox com office supplies Solution 1 Using non recommended transparency film can cause print quality problems or damage the printer s fuser See the Recommended Media List at www xerox com paper 2 Verify that the paper is properly loaded in the tray and that Transparency is the selected paper type in the Paper Tray Setup menu See Loading Paper on page 3 9 Phaser 7760 Color Laser Printer 4 13 Solving Print Quality Problems All Colors Are
90. per Confirm that all paper fragments are removed Door A 7160 041 Door C Door B Phaser 7760 Color Laser Printer 6 15 Clearing Paper Jams 3 Close the left door Door A Door C Door B Phaser 7760 Color Laser Printer 6 16 Clearing Paper Jams Jams in the Finisher This section includes Jam Under the Top Output Tray on page 6 17 Jam at the Finisher Area 2 on page 6 18 Jam at the Finisher Area 3 on page 6 19 Jam at the Finisher Area 4 on page 6 20 Jam at Finisher Cover on page 6 21 Finisher Stacker Output Tray Jammed on page 6 22 Jam Under the Top Output Tray Follow these steps to clear the jam 1 Open the top output tray 7160 034 2 Remove any jammed paper Confirm that all paper fragments are removed 7160 035 3 Close the top output tray 7160 036 Phaser 7760 Color Laser Printer 6 17 Clearing Paper Jams Jam at the Finisher Area 2 Follow these steps to clear the jam 1 Open the finisher door 7160 075 2 Open the handle 2a or 2b specified on the control panel 3 If necessary rotate knob 2c counterclockwise 4 Pull the jammed paper out of the finisher Confirm that all paper fragments are removed 7760 163 5 Close handle 2a and or 2b by moving them to the left 6 Close the finisher door Phaser 7760 Color Laser Printer 6 18 Clearing Pap
91. printer m Alway lift the printer from the designated lift points 7160 162 m Do not place any food or liquids on the printer Caution Damage to the printer resulting from improper moving or failure to repackage the printer properly for shipment is not covered by the warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Phaser 7760 Color Laser Printer A 5 Symbols Marked on Product The following symbols may be marked on your product Use caution or draws attention to a particular component See the manual s for information Avoid pinching fingers in the printer Use caution to avoid personal injury amp p Hot surface on or in the printer Use caution to S A avoid personal injury Do not touch Do not burn the item It may take 30 minutes for the fuser to cool down 00 30 This product contains a laser unit See the A manual s for information Phaser 7760 Color Laser Printer A 6 Index Numerics 2 sided printing 3 30 automatic 3 30 binding edge options 3 31 selecting 3 31 A accumulator belt ordering supplies 5 14 adding staples 5 6 regular stapler 5 6 adjusting color 4 3 all colors too light or too dark 4 14 AutoIP manually setting the printer s IP address 2 8 sett
92. que IP address It is important that the addresses are similar but not the same only the last digit needs to be different For example your printer can have the address 192 168 1 2 while your computer has the address 192 168 1 3 Another device can have the address 192 168 1 4 Generally Macintosh computers use either TCP IP or the EtherTalk protocol to talk to a networked printer For Mac OS X systems TCP IP is preferred Unlike TCP IP however EtherTalk does not require printers or computers to have IP addresses Many networks have a Dynamic Host Configuration Protocol DHCP server A DHCP server automatically programs an IP address into every PC and printer on the network that is configured to use DHCP A DHCP server is built into most cable and DSL routers If you use a cable or DSL router see your router s documentation for information on IP addressing See also Knowledge Base at www xerox com office 7760support Automatically Setting the Printer s IP Address Windows If the printer is connected to a small established TCP IP network without a DHCP server use the installer on the Software and Documentation CD ROM to detect or assign an IP address to your printer For further instructions insert the Software and Documentation CD ROM into your computer s CD ROM drive After the Installer launches follow the prompts for installation Note For the automatic Installer to function the printer must be connected to an established TCP
93. ral automatic diagnostic tools to help you produce and maintain print quality See also Xerox Support Centre on page 1 14 Control Panel Messages The control panel provides you with information and troubleshooting help When an error or warning condition occurs the control panel displays a message informing you of the problem In many cases the control panel also displays an animated graphic showing the location of the problem such as the location of a paper jam Press the Help button on the control panel to view additional information about the message or menu displayed The Help button is labeled with a symbol 7160 170 PrintingScout Alerts PrintingScout is a tool that is installed with your Xerox printer driver It automatically checks the printer status when you send a print job If the printer is unable to print your job PrintingScout automatically displays an alert on your computer screen to let you know that the printer needs attention Click the alert to view instructions explaining how to fix the problem Phaser 7760 Color Laser Printer 6 23 Getting Help PhaserSMART Technical Support PhaserSMART Technical Support is an automated internet based support system that uses your default web browser to send diagnostic information from your printer to the Xerox website for analysis PhaserSsMART Technical Support examines the information diagnoses the problem and proposes a solution If the problem is not resolved
94. rays Are Not Neutral 1 5 1 stags adda eae Gi eho HR 3 Ra wad ea eds 4 14 Colors Vary Between Computers 0 0 0 cece teens 4 15 Colors Do Not Match 0 ec cece eee nee 4 15 Printed Colors Do Not Match Monitor Colors 0 0 0 0c eee eee eee 4 16 PANTONE Colors Do Not Match 0 0 0 cece eee eee eee 4 16 Color Settings Not Applied 0 0 0 cece cece eae 4 16 Print Area Is Not Centered on the Paper 0 0 0 cece eee eee eee 4 17 5 Maintenance Cleaning the Printer 23 2 lusu usi tt ERR ERAT RO ERE bee bars Cleaning the Outside of the Printer llle Cleaning the Laser Window 20 0 cece eee eee e teen nee Adding Staples iussus eh ea ee he E RM EE E ERAI a Adding Staples to the Regular Stapler 0 0 00 eee eee eee Adding Staples to the Booklet Stapler 2 0 0 0 eee cee eee Emptying the Punch Waste Box 0 cee cece s Ordering Supplies 2 252222 003 5840 s REPRE RARE baba teen Goa see ERR RR RE Ea Consumables ee n dee GED le Rog tag etn al do a ani ede Res Routine Maintenance Items 0 00000 ccc ccc RII When to Order Supplies 4 04 cea se eee oS ee da dey eee Recycling Supplies aio iacet mas eir ace lau se eL g vea eled ead Moving and Repacking the Printer 0 0 0 cece cee ee Precautions for Moving the Printer llle Moving the Printer Within the Office sese Preparing the Printer for Shipment lees
95. rials 1 13 Xerox Support Centre 1 14 information pages 1 11 configuration page 1 11 Menu Map 1 11 Paper Tips page 3 5 inside the printer 1 4 installing printer drivers 2 9 Mac OS 9 x 2 11 Mac OS X version 10 2 and 10 3 2 12 Mac OS X version 10 4 2 14 Windows 98 SE or later 2 10 Index IP address changing or modifying using CentreWare IS 2 6 dynamically setting 2 6 format 2 6 router address 2 6 setting automatically Windows only 2 5 J jams clearing 6 2 duplex unit 6 5 finisher 6 17 finisher area 2 6 18 finisher area 3 6 19 finisher area 4 6 20 finisher cover 5 6 21 finisher stacker output tray 6 22 fuser 6 3 left door 6 14 preventing 6 2 Tray 1 MPT 6 7 Tray 2 6 9 Tray 3 4 or 5 6 11 under top output tray 6 17 job individual printing options Macintosh 3 27 Windows 3 25 selecting a print quality mode 4 2 selecting printing options Windows 3 25 L labels 3 38 guidelines 3 38 printing from Tray 1 MPT 3 39 laser safety A 2 lifting the printer 5 16 light lines in one color 4 6 lines smudges streaks 4 7 loading paper Tray 1 MPT 3 9 Trays 2 n 3 17 Local Area Network LAN 2 5 Phaer 7760 Color Laser Printer Index 3 Macintosh manual feed 3 16 PostScript driver settings 3 27 selecting printing options for an individual job 3 27 Xerox Support Centre 1 14 Macintosh OS 9 x printer drivers 2 11 Macintosh OS X version 10 2 and 10 3 printer
96. rint or rubs off easily Solution 1 Verify that the paper you are using is the correct type for the printer See Supported Paper and Media on page 3 3 2 Verify that the paper is properly loaded in the tray and the correct paper type is selected in the Paper Tray Setup menu See Loading Paper on page 3 9 If the problem continues 1 Doone of the following m Tray 1 MPT Remove and re insert the paper m Tray 2 5 Open and close the selected paper tray The control panel prompts you to confirm or change the paper type 2 Onthe control panel select Change press the OK button and then do one of the following m Select the correct paper type and then press the OK button m Select the next heavier type of paper and then press the OK button Note Paper types from lightest to heaviest are Plain Paper Heavy Plain Paper Thin Card Stock Thick Card Stock Extra Thick Card Stock Phaser 7760 Color Laser Printer 4 10 Solving Print Quality Problems Image Is Offset Problem Toner appears to have been pulled off the page and placed about 84 mm 3 3 in across the page from where it should be Solution 1 Verify that the paper you are using is the correct type for the printer See Supported Paper and Media on page 3 3 2 Verify that the paper is properly loaded in the tray and the correct paper type is selected in the Paper Tray Setup menu See Loading Paper on page 3 9 If the problem continues 1 Doone of th
97. rints Secure prints Printing with saved jobs Memory 512 MB Fonts m PostScript m PCL Trays m Tray 1 Multi Purpose Tray m Tray 2 Custom sizes including banners Automatic 2 sided printing Maximum resolution dpi 1200 dpi x 1200 dpi Standard enhanced and photo print quality modes PhaserCal Software Phaser 7760 Color Laser Printer 1 6 Printer Configurations Available Configurations The Phaser 7760 Color Laser Printer is available in three configurations Printer Configurations Features 7760DN 7760GX 7760DX 1500 Sheet High Capacity Feeder Optional Standard No Trays 3 4 and 5 2500 Sheet High Capacity Feeder Optional No Standard Trays 3 4 and 5 Finisher Optional Optional Optional PhaserMatch Software Optional Standard Standard Options The following options can be purchased separately for the Phaser 7760 Color Laser Printer Print the Configuration page to see which options are installed on your printer To print the Configuration page see Information Pages on page 1 11 Additional Trays Tray 1 MPT and Tray 2 are standard on all configurations The following additional feeders are available m 1500 Sheet High Capacity Feeder with three full width 500 sheet trays Trays 3 4 and 5 m 2500 Sheet High Capacity Feeder with one full width tray Tray 3 and two Letter A4 size trays Trays 4 and 5 Finishers Two types of finishers are available Both provide stapli
98. ser Printer 5 10 Adding Staples 6 Close the finisher door 7160 003 Phaser 7760 Color Laser Printer 5 11 Emptying the Punch Waste Box Emptying the Punch Waste Box 1 Open the finisher door 7160 075 7160 084 3 Empty the waste 4 Insert the punch waste box into the finisher 7160 085 Phaser 7760 Color Laser Printer 5 12 Emptying the Punch Waste Box 5 Close the finisher door 7760 003 Phaser 7760 Color Laser Printer 5 13 Ordering Supplies Ordering Supplies This section includes Consumables on page 5 14 Routine Maintenance Items on page 5 14 When to Order Supplies on page 5 14 Recycling Supplies on page 5 15 Certain consumables and routine maintenance items need to be ordered occasionally Each item includes installation instructions in the package Consumables m Toner Cartridges Cyan Magenta Yellow Black m Staple Pack if the optional finisher is installed Routine Maintenance Items Imaging Units Cyan Magenta Yellow Black Fuser Transfer Roller Accumulator Belt Belt Cleaner Assembly Waste Cartridge Feed Roller Kit When to Order Supplies The control panel displays a warning when the supply nears its replacement time Verify that you have replacements on hand It is important to order these supplies when the messages first appear to avoid interruptions to your printing The control panel displays an error message when
99. stom size paper in Tray 1 MPT and adjust the guides to fit the paper 3 When the control panel prompts you to confirm the type and size of paper in the tray a Select Change setup and then press the OK button b Select the appropriate paper type and then press the OK button C Select New Custom Size and then press the OK button d If the measurement shown for the short edge of the paper is correct press the OK button Otherwise select Change press the OK button use the Up Arrow or Down Arrow button to scroll to the correct measurement and then press the OK button e Ifthe measurement shown for the long edge of the paper is correct press the OK button Otherwise select Change press the OK button use the Up Arrow or Down Arrow button to scroll to the correct measurement and then press the OK button f Ifthe control panel prompts you for the paper orientation select Long Edge Feed if you loaded the long edge of the paper to enter the printer first or select Short Edge Feed if you loaded the short edge to enter the printer first 4 In the printer driver select Tray 1 MPT as the paper source Phaser 7760 Color Laser Printer 3 45 Printing on Specialty Media Printing Custom Size Paper from Tray 2 1 Open Tray 2 7160 164 Long Edge Feed Short Edge Feed 2 Insert custom size paper in Tray 2 and adjust the guides to fit the paper 3 When the control panel prompts you to confirm the type
100. sts that are displayed Note In Macintosh OS X click Save Preset on the Print menu screen to save the current printer settings You can create multiple presets and save each with its own distinctive name and printer settings To print jobs using specific printer settings click the applicable saved preset in the Presets list 3 Click Print to print the job See the following table for specific printing options Macintosh PostScript Driver Settings Operating System Driver Drop Down Title Printing Options Mac OS X version Copies amp Pages 10 4 m Copies Pages Layout Pages per sheet Layout direction Border 2 sided printing Paper Handling Reverse page order m Print all odd even ColorSync m Color conversion Cover Page m Cover pages Paper Feed m Paper source Finishing Options Stapling Hole punching Paper destination Offset collated sets Job Types m Secure prints personal prints personal saved prints proof prints and saved prints Image Quality Print quality Color correction and sRGB neutral grays Image smoothing Printer Features Paper types Separation pages Phaser 7760 Color Laser Printer 3 27 Macintosh PostScript Driver Settings Continued Selecting Printing Options Operating System Driver Drop Down Title Printing Options Mac OS X version Copies amp Pages m Copi
101. t Options Selecting Stapling From the Printer Driver To select a stapling option for a specific print job Operating System Steps Windows 98 SE 1 Select the Output Options tab Windows 2000 2 Select the stapling option from the Stapling drop down list Windows XP Windows Server 2003 Mac OS 9 or 1 In the Print dialog box select Finishing Options from the drop down Mac OS X version list 10 2 and higher 2 Select the stapling option Using the Hole Puncher If your printer has a finisher you can have the printer punch holes in the paper after it is printed Your finisher will have either the 3 hole or the 2 4 hole punch options Note Hole punching is not available when printing booklets Use the following guidelines when selecting hole punching options m The edge of the paper to be punched must be 257 mm 10 12 in 267 mm 10 5 in 270 mm 10 63 in 279 11 in or 297 mm 11 7 in m Thick Card Stock Extra Thick Card Stock Thick Glossy Paper transparencies labels and envelopes are not punched m If you select Quadruple for stapling and 4 Holes for hole punching the paper is not punched Hole Punching Options None default Holes are not punched 2 Holes Punches 2 holes 80 mm 3 15 in apart 3 Holes Punches 3 holes 108 mm 4 25 in apart 4 Holes Punches 4 holes 80 mm 3 15 in apart Hole Orientation The sample image displayed in the driver shows the location of the holes
102. the supply must be replaced To view the current status of your printer supplies print the Supplies Usage page 1 On the control panel select Information and then press the OK button 2 Select Supplies Info and then press the OK button 3 Select Supplies Usage Page to print Phaser 7760 Color Laser Printer 5 14 Ordering Supplies To order supplies contact your local reseller or go to the Xerox Supplies website at www xerox com office 7760supplies Caution Use of non Xerox supplies is not recommended The Xerox Warranty Service Agreements and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies or the use of Xerox supplies not specified for this printer The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Recycling Supplies For information on Xerox supplies recycling programs go to www xerox com gwa Phaser 7760 Color Laser Printer 5 15 Moving and Repacking the Printer Moving and Repacking the Printer This section includes m Precautions for Moving the Printer on page 5 16 m Moving the Printer Within the Office on page 5 16 m Preparing the Printer for Shipment on page 5 16 See also User Safety on page A 1 Precautions for Moving the Printer To view precautions and guidelines for safely moving your print
103. the tray m Do not load more than 50 transparencies in Tray 1 MPT Do not load more than 200 transparencies in Tray 2 Overloading the tray may cause the printer to jam m Handle transparencies by the edges using both hands to avoid fingerprints and creases which can cause poor print quality m After loading the transparencies in the tray use the control panel to change the paper type to Xerox Transparency Phaser 7760 Color Laser Printer 3 33 Printing on Specialty Media Printing Transparencies from Tray 1 MPT 1 2 Open Tray 1 MPT Insert the transparencies into the tray and adjust the paper guides to match the size of the transparencies m Place the long edge of the transparencies entering the printer first m Do not load more than 50 transparencies When the control panel prompts you to confirm the type and size of paper in the tray a Select Change setup and then press the OK button b Select Xerox Transparency and then press the OK button C Select the transparency size and then press the OK button Note For some sizes that can be loaded in either direction you need to select the size with the letters LEF Long Edge Feed if you loaded the long edge of the paper to enter the printer first or SEF Short Edge Feed if you loaded the short edge to enter the printer first In the printer driver select Transparency as the paper type and or select Tray 1 MPT as the paper source Phas
104. tying the waste punch box 5 12 enhanced print quality mode 4 2 envelopes 3 36 guidelines 3 36 printing from Tray 1 MPT 3 37 error and warning messages 6 23 Ethernet connection 2 4 F features printer configurations 1 7 standard 1 6 feed roller kit ordering supplies 5 14 finisher door paper jam 6 18 6 20 6 21 hole puncher 3 51 paper jam 6 17 saddle stapler paper jam 6 17 stapler 3 50 stapler paper jam 6 17 upper output tray paper jam 6 22 format IP address 2 6 fuser ordering supplies 5 14 fusing incomplete 4 10 G getting help 6 23 PhaserSMART 6 24 PrintingScout Alerts 6 23 technical support 1 13 web links 6 24 glossy paper 3 40 printing from Tray 1 MPT 3 41 printing guidelines 3 40 Phaer 7760 Color Laser Printer Index 2 guidelines automatic 2 sided printing 3 30 envelopes 3 36 glossy paper 3 40 labels 3 38 operational A 4 paper storage 3 4 paper usage 3 3 printing on both sides of the paper 3 30 printing safety A 4 H hole puncher 3 51 options 3 51 selecting hole punching from the printer driver 3 52 host names using with Domain Name Service DNS 2 7 l image offset 4 11 imaging unit ordering supplies 5 14 information about your printer 1 13 Advanced Features Guide 1 13 information pages 1 13 PhaserSMART 1 13 printer management tools 1 13 Quick Reference Guide 1 13 Setup Guide 1 13 technical support 1 13 User Guide 1 13 video tuto
105. ue on page 4 12 Poor Transparency Print Quality on page 4 13 All Colors Are Too Light or Too Dark on page 4 14 Grays Are Not Neutral on page 4 14 Colors Vary Between Computers on page 4 15 Colors Do Not Match on page 4 15 Printed Colors Do Not Match Monitor Colors on page 4 16 PANTONE Colors Do Not Match on page 4 16 Color Settings Not Applied on page 4 16 Print Area Is Not Centered on the Paper on page 4 17 See also Knowledge Base at www xerox com office 7760support Advanced Features Guide at www xerox com office 7760support Phaser 7760 Color Laser Printer 4 5 Solving Print Quality Problems Light Lines or Streaks in One Color Problem Thin light or white lines appear in only one color Solution 1 Open the front door 2 Remove the waste cartridge 3 Clean the laser window for the color affected with the laser window cleaner wand See Cleaning the Laser Window on page 5 3 Note The laser window cleaner wand is located inside the front door Insert the wand until the arrow aligns with the front plate of the printer 4 Return the waste cartridge to the printer 5 Ifthe problem continues after cleaning the laser window replace the imaging unit that corresponds to the color affected Phaser 7760 Color Laser Printer 4 6 Solving Print Quality Problems Dark Lines Smudges or Streaks Through All Colors Problem Dark or light marks appear on the page in all colors and or in non printed are
106. which depend on the orientation of the page and the paper feed direction long edge feed or short edge feed Phaser 7760 Color Laser Printer 3 51 Choosing Output Options Selecting Hole Punching from the Printer Driver To select a hole punching option for a specific print job Operating System Steps Windows 98 SE Windows 2000 Windows XP Windows Server 2003 1 Select the Output Options tab 2 Select the number of holes from the Hole Punching drop down list 3 Select Finisher Output Tray from the Paper Destination drop down list Mac OS 9 or Mac OS X version 10 2 and higher 1 In the Print dialog box select Finishing Options from the drop down list N Select the number of holes under Hole Punching 3 Select Finisher Output Tray from the Paper Destination drop down list Phaser 7760 Color Laser Printer 3 52 Print Quality This chapter includes m Controlling the Quality of Your Prints on page 4 2 m Solving Print Quality Problems on page 4 5 Phaser 7760 Color Laser Printer 4 1 Controlling the Quality of Your Prints Controlling the Quality of Your Prints This chapter includes m Selecting a Print Quality Mode on page 4 2 m Adjusting Color on page 4 3 See also Advanced Features Guide at www xerox com office 7760support Selecting a Print Quality Mode The print quality mode and TekColor correction directly control the quality of your prints The print quality
107. with the solution PhaserSMART Technical Support assists you in opening a Service Request with Xerox Customer Support To access PhaserSsMART Technical Support 1 Open your browser and go to www phaserSMART com 2 Enter your printer s IP address in the browser window 3 Follow the instructions on the screen Web Links Xerox provides several websites that offer additional help on your Phaser 7760 Printer A set of Xerox links is installed in your web browser s Favorites folder when you install the Xerox printer drivers on your computer The Troubleshooting tab in your Windows printer driver also includes useful links Use the following websites to obtain more information Resource Link PhaserSMART Technical Support automatically diagnoses problems on your networked printer and proposes solutions www phasersmart com Technical support information for your printer includes online Technical Support Knowledge Base driver downloads documentation video tutorials and much more www xerox com office 7760support Supplies for your printer www xerox com office 7760supplies A resource for tools and information such as interactive tutorials printing templates helpful tips and customized features to meet your individual needs www colorconnection xerox com Local sales and support center www xerox com office contacts Printer registration www xerox com office register

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