Panasonic TVA/TDA User Manual
Contents
1. Buttons Button Programming Input CO DSS PF Conference viv 4 9 Terminate Viv 5 0 External Feature Access EFA v v 5 1 Call Park Viv 5 3 Parking zone no 2 digits Call Park Automatic Park ros viv mm Call Log 3 viv 5 4 Call Log for ICD Group 3 Y v 5 ts Incoming call distribution group extension no Log in Log out viv 5 5 Log in Log out of a specified el vy 5 5 Incoming call distribution group group extension no Log in Log out for all groups Viv 5 5 Hurry up v v 5 6 Incoming call distribution group extension no Wrap up v Y 5 System Alarm 3 Viv 5 Time Service Day Night Answer 3 Viv 6 0 Release 3 viv C6 1 Toll Restriction TRS viv 6 2 Toll Restriction TRS Level 1 7 Calling Line Identification Restriction CLIR 4 C6 4 Connected Line Identification Restriction COLR 4 di 6 5 Headset 3 viv 06 Time Service Switching Mode Automatic Manual viv 6 Tenant no 3 1 Personal Programming Programmable Buttons Button Programming Input CO DSS PF Two way Record S Viv C9 CO voice mail floating extension no Two way Transfer gt viv C9 1 Voice mail floating extension no C9 1 voice mail floating extension no One touch Two way Transfer v y Extension no Incoming call distribution group extension no Live Call Screening L2. v a TDI TeleData Inc strategic communication choices for business and home home office business home User Manual Business Telephone amp Data Solutions Panasonic TVA TDA 1402 W Wilden Voicemail amp System Goshen IN 46528 www teledata inc com Phone 574 533 0699 Fax 574 533 7588 Email service teledata inc com Section 1 Using Your Voice Processing System VPS Section 1 Using Your Voice Processing System Section 1 Using Your Voice Processing System VPS The following subjects are covered n this section Abbreviations4 SymB ls A ne a a aid 2 A A O 2 First Time SO Ui Rd da di 2 Maniac IM 2 RECOrdING MERUS ee AAA E A A a atie 2 VOICE MAI CAINE a ei hear iaa 3 Changing or Deleting Your Personal Greeting Messages occcccconocnnnconnncnnnnonancnnononanornnnnnnrnrnnornnrennnnones 3 Changing Your VM Password ee 3 Change or Delete Your Subscriber Name u ni 4 Message Playback and Related Features 0 000000 00 un naar 4 Playing Messages sa er ae ee eg 4 Message Playback Features Table nee 5 Replying to MESSAGES ns ee ee 6 Calling Back the Message Sender 22224222020000000000000nnnannnnnnn ann nnnnnn nn nnnnn una nnnnenannnnnnnnnnnnnnnnnnnnnnnnnnnn 6 Leaving a Message for the Sender 22242200020000n0nn0nnnnnnnnnnnnnunnnnnnnnnnnnnnnnun nn nnnnnnnnnnnnenansnnnnnn anne 6 Transferring Messages A ee 7 Specifying the Recipients by Number sccccssssseceessssec
3. Extension PIN Personal Identification Number T e f you change your desk and extension refer to 1 10 1 Walking Extension an Extension PIN Personal Identification Number You can assign a password to each extension The following features require an extension PIN 1 Screening calls Live Call Screening LCS 2 Prohibiting other people from seeing your personal directory and call log Directory and Call Log Lock 3 Using the same settings as your extension at other extensions Walking Extension Remote Control Operation Walking COS 5 Extension Lock Clear A To set PT SLT PS PIN Personal Identification Number DQ Ea gt 0 esn gt gt Off hook Enter 799 Enter 1 Enter extension PIN max 10 digits I Gm CO erenaam gt CO ohne F Enter Enter same extension Enter On hook PIN max 10 digits 3 1 Personal Programming To cancel PT SLT PS PIN Personal Identification Number D SS gt aa gt 0 f gt C Tone Off hook Enter 799 Enter 0 Enter stored extension PIN On hook e WARNING When a third party discovers the password extension PIN of the PBX there will be a risk that they will make fraudulent phone calls using the telephone line and the cost will be charged to your own account In order to avoid this problem we strongly recommend the following points a Carefully maintain the secrecy of the PIN b Specify a complicated PIN a
4. Log In 5 To record messages 3 For customer service menus Enter the customer service menu number BESTEN Day Night 1 To change the message 1 To record message Listen to prompts and record greeting 1 To end recording 0 2 To accept changes EIN IN BD Voice Mail Changes Changing or Deleting Your Personal Greeting Messages After callers reach your mailbox they will hear your personal greeting message You can record several kinds of Personal Greetings the appropriate greeting will be played for callers If you delete or do not record a greeting message a prerecorded greeting message will be used No Answer Greeting Heard by callers when you do not answer their calls A common example might be This is name I am unable to take your call right now Busy Signal Greeting Heard by callers when you are on another call A common example might be This is name I am on another call right now After Hours Greeting Message heard by callers when the VPS is in night mode A common example might be This is name I have gone home for the day 1 Log into your mailbox 2 Enter 3 1 3 Select the desired greeting 1 No Answer Greeting 2 Busy Signal Greeting 3 After Hours Greeting 4 Follow the prompts as necessary 1 to change the greeting 3 to delete the selected greeting e The greeting will be deleted go On Hook to finish 5 Record your greeting me
5. Off hook Enter 51 Press DSS or dial holding extension number e The CO or INTERCOM button light shows the current status as follows Regular Hold mode I Flashing green slowly Your held call Flashing red Another extension s held call Exclusive Call Hold mode Flashing green rapidly Your held call Red on Another extension s held call Hold Mode Change PT only After pressing the HOLD button if you press the HOLD button again the status switches from the Regular Hold mode to the Exclusive Call Hold mode or from the Exclusive Call Hold mode to the Regular Hold mode 1 4 During a Conversation or INTERCOM button only if preprogrammed Automatic Call Hold Consult your n e For simple operation you can automatically hold a call by pressing another CO G DN 77 dealer Call Park You can put a call on hold in acommon parking zone of the PBX so that any extension can retrieve the parked call You can use this feature as a transferring feature A call can be put into either a specified parking zone Specified or any idle parking zone Auto If a Call Park button and Call Park Automatic Park Zone button have been established you can select either way to park by simply pressing the corresponding button When a call is parked automatically or more than one call has been parked at the same time you need to specify the parking zone number to retrieve the required call To set During a conversatio
6. Press ENTER max 32 digits or STORE max 20 characters or STORE PROG PROGRAM Press PROGRAM or PAUSE 3 1 Personal Programming To edit the names and numbers for personal speed dialing o gt kye AUTO A STORE Press PROGRAM Enter 10 and then press ENTER or PAUSE Or press STORE To erase a number or character cnc gt Press Left or Right Press CLEAR to select a desired part To insert a number or character alo gt number character Press Left or Right Enter a number or to select a desired part character It will be inserted in front of the selected part Clearing Features You can reset the settings of the following features on your extension to the default settings with one Go gt O D personal speed gt gt dialing no location no Enter personal speed dialing number location number 2 digits Press ENTER or STORE operation Features Default Setting Display Switching Mode Automatic Hot Line Off Calling Line Identification Restriction CLIR Allow Calling Line Identification Presentation CLIP Caller ID assigned on your extension Preferred Line Assignment Outgoing Intercom Preferred Line Assignment Incoming The longest ringing line Alternate Receiving Ring Voice Ringing Tone Call Paralleled Telephone Paired SLT will ring Forced Answerback Selection Disable Live Call Scre
7. 00 No Off Would you like to show a message on the caller s message no 1 8 Yes Shows the selected telephone display 4 0 message Absent Message 9 Yes Shows your personal message Creating your personal message 4 0 message max 16 characters Personal Absent Message 3 1 Personal Programming Item Programming Selection amp Parameter Input 0 Off EDEB Do Not Disturb DND for both calls C2 desired no max 32 digits All Forward all calls Where are your incoming G G1 calls forwarded or refused for outside 3 desired no Busy Forwarded when your Call Forwarding FWD Do calls max 32 digits extension is busy Not Disturb DND C4 desired no No Answer Forwarded max 32 digits when you do not answer for intercom Busy No Answer calls 5 desired no Forwarded when you do not max 32 digits answer or when your extension is busy To set the timer for No Answer and Busy No 0 120 seconds EONA Timer Cs E Default 15 seconds imer Should you prohibit other lei 0 No Allow people from picking up your calls 6 0 Call Pickup Deny 1 Yes Deny Do you use the headset 0 No Headset off Headset Operation 6 1 o Yes Headset on
8. O Talk to the new party Press CO or On hook INTERCOM During a conversation gt Gets 2 C Tone br Talk to the Enter 50 original party Press Recall hookswitch Pos gt Ga Y es Tone Talk to the Enter 50 new party On hook Off hook Depending on the other party s telephone the Off Hook Call Announcement OHCA and the Whisper OHCA features can be used You can talk to the other party through the speaker and the microphone OHCA or you can receive an announcement through the handset Whisper OHCA if you are having a conversation using the handset e The callers name or number is displayed for five seconds in ten second intervals while waiting to be answered 1 4 During a Conversation 1 4 5 Multiple Party Conversation Conference Unattended Conference Leaving Three party Conference Privacy Release Conference You can add one or more parties to your conversation To establish a conference call During a conversation gt gt gt e E cr ud TRANSFER Press CONF Dial desired Talk to the Press CONF Talk with or TRANSFER phone number new party multiple parties Seize CO line before dialing outside phone number During a conversation TRANSFER desired 2 TRANSFER J co gt Qg gt es A Press TRANSFER Dial desired Talk to the Press TRANSFER Enter 3 phone number new party Seize CO line before dialing outside phone
9. disconnecting 1 or holding 2 the current call 1 To disconnect the current call and then talk to the new party PT SLT PS While hearing a tone bt Talk to the On hook Off hook new party 1 4 During a Conversation 2 To hold the current call and then talk to the new party While hearing a tone CO D gt m e Press CO or Press HOLD INTERCOM Talk to the new party Disregard this step if both parties are extensions While hearing a tone L o gt ca 2 1 FA Press Recall hookswitch Enter 50 Talk to the new party After talking to the new party second call you can disconnect 2 1 or holding 2 2 it and then retrieve the first call 2 1 To disconnect the second call and then talk to the original party During a conversation CO D INTERCOM E O Press CO or Talk to the Oninoak Off haok INTERCOM original party PT SLT PS During a conversation T Ao am le Tone Talk to the On hook Off hook Enter 50 original party 1 4 During a Conversation 2 2 To hold the second call and then talk to the original party After holding it you can talk to the original party Then you can disconnect it and then talk to the new party again During a conversation Press HOLD co INT INTERCOM Press CO or INTERCOM br Talk to the original party Disregard this step if both parties are extensions N Off hook CO
10. extension number destination For Cancel extension no go on hook directly D D gt gt CO line gt outside gt c 4 A access no phone no One Max 32 digits Enter destination extension number Enter On hook Or enter CO line access number and then outside phone number o The FWD DND button light shows the current status as follows Off Both features are not set Ve Flashing red slowly FWD mode Red on DND mode The Group FWD button light shows the current status as follows Off No set Flashing red slowly FWD mode e You can change the mode alternately by pressing the FWD DND or Group FWD button while on hook This only applies to a FWD DND button or Group FWD button customized on a flexible button it cannot be done on the FWD DND button fixed button Refer to Fixed Buttons in 1 1 1 Before Operating the Telephones e Transferred outside calls are also forwarded to the destination assigned for outside calls 1 5 Absence Settings e When intercom calls are set to be handled differently from outside calls forwarding type forward destination we recommend establishing buttons for both FWD DND Outside calls and FWD DND Intercom calls and or Group FWD Outside calls and Group FWD Intercom calls because a the light patterns of the FWD DND Both calls button including FWD DND button fixed button and the Group FWD Both calls button will indicate the setting for either outside cal
11. from This can be disregarded During a conversation vk Cor FR Press Recall Dial extension Talk On hook hookswitch number You do not have to inform the destination extension about where the call has been transferred from This can be disregarded 1 4 During a Conversation To transfer with one touch One touch Transfer During a conversation Tm gt CS gt AA Press DSS Talk On hook You do not have to inform the destination extension about where the call has been transferred from This can be disregarded e e Even if the transferred party does not answer you can go on hook 0 Transferring to an Outside Party Using the PBX Service Some extensions may be restricted from performing this feature During a conversation TRANSFER J gt Ce gt y Press TRANSFER Seize CO line Dial outside Talk On hook phone number The call is transferred During a conversation Y l aS An Com gt tam gt Ge gt Press Recall Seize CO line Dial outside Talk On hook hookswitch phone number The call is transferred 1 4 During a Conversation e Time limit an Both the caller and the transferred party will hear an alarm tone fifteen seconds before a specified time period e To return to the held call before the destination answers press the TRANSFER button corresponding CO G DN or INTERCOM button or the hookswitch n Customizing Your Phone e 3 1 3 Customizing t
12. new or old message the message retention counter resets e When messages are deleted they will be retained until the end of the next day e A Bookmark allows you to set a point in a message that you can jump to quickly during playback You can set only one Bookmark in each message If you set a second Bookmark in the same message the previous one is deleted e During playback you can adjust playback volume and speed by pressing 8 9 respectively Press the desired key repeatedly to adjust the volume and speed as necessary If volume or speed are at the highest setting pressing the dialing key will select the lowest setting Replying to Messages You can reply to messages left in your mailbox by either calling back the caller or by leaving a message in the caller s mailbox Calling back is possible when the person who left you the message is another subscriber Calling back outside callers is possible if their Caller ID information is received by the PBX and VPS However this feature is not available with certain PBX models and may be disabled by the System Administrator for your mailbox Replying by leaving a message in the caller s mailbox is possible only if the caller is another subscriber When replying by leaving a message in the caller s mailbox you can set any of the following Urgent Status The message will be heard before other messages by the recipient Private Status The recipient will not be able to forward the
13. number gt Goneiwwene R Tone gt gt 9 AUTO DIAL STORE Press ENTER or STORE Press PROGRAM Available tone types vary depending on the telephone you are using KX T7600 series Tone types 01 to 30 are available Other telephones Only tone types 01 to 08 are available It is possible to enter a tone type number from 09 to 30 but you will hear tone type 92 To clear the button PROG PROGRAM us gt 0 CO DSS PF Press PROGRAM or PAUSE Press CO DSS or PF To continue D gt AUTO DIAL gt 2 gt STORE Press ENTER or STORE Enter 2 PROG PROGRAM O D us Press PROGRAM or PAUSE Personal Phone Settings Section 2 Using Your Telephone System Speaker Volume Handset Headset Volume While in hands free conversation While using the handset or headset 1 2 Press VOL button Up A or Down wy or Press arrow Up A or Down y If you hear your own voice through the handset or headset decrease the volume Ringer Volume KX T7625 While on hook or receiving a call Slide the lever of the Ringer switch to OFF ON If ON is selected press VOL Up A or Down v KX T7630 7633 7636 While on hook or receiving a call Press arrow Up A or Down y LCD Contrast KX T7630 7633 7636 While on hook OF BIN Press PROG button 0 1 Press ENTER button Press
14. number bu Talk with multiple parties 1 4 During a Conversation During a conversation yj desired n qu y pa d m gt pny d 3 C Tone d Press Recall Dial desired Talk to the Press Recall Enter 3 hookswitch phone number new party hookswitch Seize CO line before dialing outside phone number bu Talk with multiple parties To establish a conference call when receiving a call from an outside party during a two party conversation While hearing a call waiting tone g es Press HOLD Press the Talk to the Press CONF flashing CO new party or TRANSFER TRANSFER 0 co Ce gt SA INTERCOM TRANSFER ED Press the flashing CO or Talk to the Press CONF or press TRANSFER Talk with INTERCOM corresponding original party and then enter 3 multiple parties to the original party 1 4 During a Conversation To add four or more parties to a conference During a conversation To continue i gt bh 5 ch bet Press CONF Dial desired Talk Press CONF Talk phone number Seize CO line before dialing outside phone number To add an outside party on hold to a conference During a 3 to 7 party conference CONF D 4 Br O a es Press CONF Press the flashing CO Press CONF Talk with corresponding to the party multiple parties on hold To talk to two parties alternately in a three party conversation During a conversation TRANSFER Press TRANSFER Duri
15. 750 Enter 0 On hook e Enter the desired value in the positions You must enter the correct number of characters as represented by the using O to 9 or X The default messages can be changed Consult your dealer e To create your personal message Message no 9 refer to 3 1 2 Settings on the Programming Mode 1 5 3 Extension Lock You can lock your extension so that other users cannot make inappropriate outside calls This feature is also known as Electronic Station Lockout To lock PT SLT PS S gt Guaca gt m c y Off hook Enter 77 Enter 1 On hook 1 5 Absence Settings To unlock PT SLT PS PIN Personal Identification Number SS gt GGG gt D gt Gm 2 aR Off hook Enter 77 Enter 0 Enter extension PIN On hook max 10 digits If you forget the extension PIN or cannot unlock your phone consult your manager gt He can clear your extension PIN Then you can set the new PIN and unlock your _ extension by entering it e f your extension is locked by this feature it cannot perform feature as follows Making outside calls Changing the call forwarding destination e f you do not set extension PIN you cannot lock and unlock 3 1 Personal Programming 3 1 Personal Programming 3 1 1 Personal Programming You can customize your telephone features desk and extension For example you can change the initial settings or button features according to your needs
16. CS 5 v v C9 2 Voice Mail Transfer viv C9 4 Voice mail floating extension no o 1 X FLASH RECALL PAUSE SECRET INTERCOM and T Transfer can also be y stored If you do not want to display the stored number when making a call press the SECRET INTERCOM button before and after the numbers you wish to conceal If you store an outside party s number you should first store a line access number If you need to enter an account code you can enter the specified account code before the line access number lt Example gt SECRET 49 1234 9 123 4567 T DE e A Account code feature no Accountcode Account code delimiter Automatic line Phone number access number 2 For a PF button 2 is not required to enter before the desired number 3 This button is not available for a PS 4 0 Day Night Lunch Break 1 Day Night Break 2 Day Night Lunch 3 Day Night 5 This button is used for the integrated voice mail features To exit at any time lift the handset You can select the parameter with the Navigator key Up or Down instead of entering a number 3 1 Personal Programming To distinguish the ringing tones for each CO INTERCOM or G DN button Digital proprietary telephone only CO INT INTERCOM O OW G DN Press PROGRAM Press CO INTERCOM or G DN i Press CO INTERCOM or G DN To continue CO INT INTERCOM O Cc G DN Enter tone type
17. Do you prohibit other people from joining your 0 No Allow conversation 6 2 ae Busy Override C1 Yes Deny Would you like to prohibit 0 No Allow paging announcements 6 3 Paging Deny C1 Yes Deny Do you prefer to hear the 0 No Off key pad tone 6 4 1 Key Pad Tone Set Yes On 3 1 Personal Programming Item Programming Selection amp Parameter Input Do you want back ground music through your 0 No Off telephone speaker while omeno 6 5 1 BGM no Background Music digit i Yes On BGM extension PIN max 10 digits To set an extension PIN Would you like to set your ENTER STORE t extension PIN or change a same extension PIN stored extension PIN to new stored extension PIN one 9 0 e Extension PIN Personal new extension PIN To change a stored extension Identification Number max 10 digits PIN to new one ENTER STORE same extension PIN extension PIN max 10 digits To unlock To prevent other people Co from using your telephone 9 C1 Extension Lock os PIN 10 digit max igits To lock 1 extension PIN To prevent other people max 10 digits o nice from seeing your personal Co directory and call log 9 2 Directory and Call Log a PIN igit Lock max 10 digits 7 lock 01 00 No Normal Any Flex
18. TO ANS MUTE D VOICE CALL MUTE Press MUTE 1 4 During a Conversation e The AUTO ANS MUTE or VOICE CALL MUTE button light shows the current status as po follows I Off Normal Flashing red Mute e If mute is used during OHCA it will become Handset Mute 1 4 7 Off hook Monitor You can let other people in the room listen to the conversation through the speaker while continuing the conversation using the handset XP To set cancel During a conversation using the handset SP PHONE Press SP PHONE o e The SP PHONE button light shows the current status as follows Off The voice is heard through the handset J On The voice is heard through the speaker and the handset e This feature is controlled work by programming Ask your manager e This feature may not be available with certain proprietary telephones For more details consult your dealer e Hands free operation Jd You can have a conversation in hands free mode using the SP PHONE button You can oe perform other tasks simultaneously Helpful hints for hands free operation e If itis difficult to hear the other party s voice Raise the sound level using the Speaker Volume Control e Ifthe other party has difficulty hearing you Lower the sound level Absorbing echoes Using this unit in a room which has curtains or carpeting or both e To avoid missing part of the conversations If you and the other party speak at the same time parts of your co
19. Up A or Down Y arrow to brighten or darken Press ENTER button Press EXIT Change Ring Tone Scroll sample of ring tones Se E ON Ea Press PROG or PROGRAM Press CO or INTERCOM twice 0 1 through 3 0 Press ENTER or AUTO DIAL STORE Press EXIT or PROGRAM Disclaimer and Limitation of Warranty This Manual uses the initial factory settings default value for fea ture descriptions Panasonic strives to design the features in com munication systems to be fully interactive with one another How ever this is not always possible as the combinations of accessories and features are too varied and extensive to insure total feature compatibility Accordingly some features identified in this publica tion will not operate if some other feature is activated Panasonic and TeleData Inc disclaim all liability relating to feature non compatibility or associated in any way with problems which may be encountered by incompatible features TeleData Inc makes no representation as to the compatibility of features TeleData Inc does not warranty failures which are caused by the warrantor or failures which result from accident misuse abuse ne glect mishandling misapplication set up adjustments improper operation alteration modification power line surge improper volt age supply lightning damage acts of God signal reception prob lems or servicing by anyone other than a TeleData Inc train
20. ary when logging in to your mailbox when Automatic Log in is not available when your mailbox is not programmed for Automatic Log in or when you are calling from a telephone number not programmed for Automatic Log in Remote Automatic Log in 1 Call the VPS from the preprogrammed outside telephone number assigned as a Caller ID number using the telephone number you should dial in order to access the VPS remotely Remote Number ss Password 1 to play back messages Follow the prompts or select one of the following 8 to call an extension 8 0 to call the operator 9 when finished Go On Hook 2 0 00 91 1 ELO oO I Oe EROS 0 Remote Manual Log In Call the VPS from an outside telephone using the number provided by your System Administrator Remote Number ______ _ 2 22 22 22222 6 Mailbox number Password 1 to play back new messages Follow the prompts or select one of the following as necessary 8 to call an extension 1 8 0 to call the operator 9 when finished Go On Hook Section 2 Using Your Telephone System PBX Section 2 Using Your Telephone System Section 2 Using Your Telephone system PBX The following subjects are covered in this section D ring COVES AO arena 1 4 A ae een leg 1 4 1 Call Hold ns Een onen 1 4 2 Call Park CAMS PI seta penis 1 4 3 Cal Waitin A M 1 4 4 Multiple Party Conversation e
21. ed technician Note If as a result of using this guide service is required any voice or on site technical service will incur charges
22. eessesseeeecscseeeeseesssesessouasesseeaeeseesoseeesonas 7 Specifying the Recipients by Name Dialing by NaMe oonccccccnnocnononnnococnnonannononnnnrnnnonnnnrnnnnnnnrannnns 7 Remote Access to Voice Mala rd a ali 8 REMOLE Automatic LOG IN elle 8 Remote MantalLo IN NAS 8 Section 1 Using Your Voice Processing System Abbreviations Symbols Following are a list of abbreviations and symbols and their definitions used in this instruction manual EXT Extension PBX Telephone System VPS Voice Processing System VM Voicemail CO Outside Line Pound key on telephone dial pad Star key on telephone dial pad 2 Number Key on telephone dial pad A Arrow Up Y Arrow Down Definitions Off Hook Lift handset from cradle On Hook Put handset on cradle Subscriber Names Users in the voice processing system First Time Set Up Dial Voicemail box extension number and follow tutorial prompts to the end of complete tutorial Important Information Business Name Back Door Number Optional System Passwords Mailbox Log In Day Mode 1 Call main number of business 2 Ask to be transferred to voicemail Transfer 500 hang up 3 When greeting plays dial 6 4 You will be prompted to enter your password Night Mode 1 Call main number of business 2 When Voicemail answers dial 6 and your mailbox number 3 You will be prompted to enter your password Recording Menus
23. ening Mode Set Hands free mode 3 1 Personal Programming Features Default Setting LCS Mode Set After Answering Stop recording Call Waiting Selection Intercom Calls Outside Calls Enable Tone Call Waiting Tone Type Selection Tone 1 Absent Message Off Personal Absent Message Cleared Call Forwarding FWD Do Not Disturb DND Intercom Calls Outside Calls Off FWD N A Timer 15 seconds Call Pickup Deny Allow Headset Operation Headset off Executive Busy Override Deny Allow Paging Deny Allow Key Pad Tone Set On Background Music BGM Off Data Line Security Off Log in Log out Log in Message Waiting Off Timed Reminder Cleared To set Dd AUTO DIAL gt CEN gt PROG PROGRAM O us STORE Press ENTER or STORE Press PROGRAM or PAUSE Enter feature please ask your dealer 3 1 3 Customizing the Buttons Press ENTER or STORE O D gt AUTO DIAL STORE Press PROGRAM or PAUSE If you do not desire that the Call Waiting FWD DND or Hot Line to be cleared by this You can change the flexible CO buttons DSS buttons and programmable feature PF buttons on PTs DSS Consoles Add on Key Modules and PSs to the following function buttons For example if your telephone has more CO buttons than available CO lines you may change unused CO buttons to one touch buttons To
24. enter the program mode PROG PROGRAM Press PROGRAM or PAUSE 3 1 Personal Programming To continue PROGRAM UI gt programming gt D CO DSS PF in put o O D gt AUTO DIAL Follow STORE Press PROGRAM ats eo Press ENTER or PAUSE put or STORE Press CO DSS or PF Programmable Buttons Button Programming Input CO DSS PF Loop CO L CO Viv Group CO G CO Viv CE CO line group no 2 digits Single CO S CO viv CO CO line no 3 digits Direct Station Selection DSS w v 1 Extension no One touch Dialing v v v Ry Desired no max 32 digits Group Directory Number G els C3 CO Incoming call distribution group DN extension no Message v Y 4 0 Message for another extension yw v 4 CO Extension no Incoming call distribution group extension no Call Forwarding FWD Do Not Disturb DND Both calls vi y Ca FWD DND Outside calls v v 4 2 FWD DND Intercom calls v Vv 4 43 Group FWD Both calls v v 4 YU Incoming call distribution group extension no Group FWD Outside calls v v 4 5 Incoming call distribution group extension no Group FWD Intercom calls v Vv 4 6 Incoming call distribution group extension no Account viv 4 8 3 1 Personal Programming Programmable
25. extension no Press DSS or dial the other party s extension number Press TRANSFER During a conversation Pop y C Tone extension no I EA Press Recall hookswitch Dial the other party s extension number gt id gt Talk to the other party gt gms gt Talk to the other party gt be Talk to the original party Press TRANSFER The other party will be on hold q a h Talk to the original party Press Recall hookswitch The other party will be on hold To leave the conversation and then let the two parties talk During a conversation TRANSFER extension no Press TRANSFER Press DSS or dial the other party s extension number gt id Talk to the other party a TRANSFER Press TRANSFER On hook 1 4 During a Conversation During a conversation gt Q Press Recall Dial the other party s Talk to the Press Recall hookswitch extension number other party hookswitch 1 4 4 Call Waiting Answering Call Waiting in the PBX Answering Call Waiting from the Telephone Company Answering Call Waiting in the PBX On hook During a conversation a call waiting tone or voice announcement through the speaker or the handset occurs then an outside call has received or another extension is letting you know another call is waiting You must activate this feature to use it Default Enable Tone You can answer the second call by
26. ff hook Enter 71 destination extension no D i outside CO line gt access no phone no Max 32 digits Enter destination extension number Or enter CO line access number and then outside phone number To set from another extension PT SLT PS SS gt aaa gt Off hook Enter 71 your J b gt cf Enter your extension number 09 Both Calls D E Outside Calls 1 5 Absence Seitings Cancel All Calls Busy No Answer C23 Intercom Calls Busy No Answer Enter 0 to 2 as you desire Enter required number For Cancel go on hook directly gt m ES C Tone y Enter 9 Both Calls D C49 Outside Calls gt Follow Me O Follow Me Cancel 23 Intercom Calls Enter 0 to 2 as Enter 7 or 8 you desire y On hook When using a proprietary telephone you can set or cancel Call Forwarding by pressing the FWD DND button fixed button instead of 710 1 5 Absence Settings To set the timer for No Answer and Busy No Answer PT SLT PS SNS gt az gt ie ey Off hook Enter 713 Enter time On hook seconds 2 digits Call Forwarding FWD for your Incoming Call Distribution Group PT SLT PS ICDG Incoming Call Distribution Group 49 Both Calls O O set utside Calls ICDG Dy gt a gt Soc a lo Cenerin PP O Cancel 53 Intercom Calls Off hook Enter 71 Enter 4 to 6 as Enter 1 to set Enter ICDG you desire or 0 to cancel
27. he Buttons Create or edit a Direct Station Selection DSS button 1 4 2 Call Hold Call Hold Call Park e e Ifa callis not retrieved within a specified time you will hear an alarm as a reminder And if an outside call is not answered within a specified time it is automatically disconnected Call Hold There are two types of hold The difference between them is that other people can retrieve your held call Regular Hold or not Exclusive Call Hold As they can be alternated ask your manager what the current mode is Call Hold During a conversation HOLD D TRANSFER D oie Y a C Tone Press HOLD or press TRANSFER and On hook then enter 50 During a conversation gt Gua ER C Tone Press Recall Enter 50 On hook hookswitch 1 4 During a Conversation Call Hold Retrieve PT SLT PS At the holding extension Call Hold Retrieve CO G35IL03 Off hook Press flashing CO or INTERCOM or enter 50 O To retrieve an outside call from another extension only Regular Hold Call Hold Retrieve Specified with a held line number gt 1 IN gt daa es CASA gt mamen Off hook Press CO or enter 53 and then held line number 3 digits O To retrieve an intercom call or outside call from another extension only Regular Hold Call Hold Retrieve Specified with a holding extension number DSS D q SS gt Gua gt _e 2 kg holding C Tone t extension no
28. ible Do you prefer to set the CO buttons can be modified One touch dialing only One touch Dialing E Yes Only One touch dialing Assignment Mode buttons can be modified 01 However to modify them there is Selection no need to enter 2 before the number 3 1 Personal Programming e WARNING DE When a third party discovers the password extension PIN of the PBX there will be Ff a risk that they will make fraudulent phone calls using the telephone line and the cost will be charged to your own account In order to avoid this problem we strongly recommend the following points a Carefully maintain the secrecy of the PIN b Specify a complicated PIN as long and random as you can make it c Change the PIN frequently e After the program number is entered the program title is displayed The programming screen can be changed with the Navigator key Up or Down e You can select the parameter with the Navigator Key Up or Down instead of entering a number on To store the names and numbers for personal speed dialing 10 gt O O personal speed g arene gt dialing no location no gt gt STORE Press PROGRAM Enter 10 and then press ENTER Enter personal speed dialing number or PAUSE Or press STORE location number 2 digits o o gt gt pnoneno gt e mame J gt 2 gt ed AUTO DIAL AUTO DIAL STORE STORE Enter phone number Press ENTER Enter name
29. ion gt On hook o e Time limit gt Both parties will hear an alarm tone before a specified timeout The originating extension Ve will hear an alarm tone before timeout The call is disconnected when the time runs out unless the originating extension returns to the conference ISF Customizing Your Phone e 3 1 3 Customizing the Buttons Create or edit a Conference button 1 4 During a Conversation Leaving Three party Conference The other two parties can continue their conversation To leave a conference During a three party conference TRANSFER Press TRANSFER On hook During a three party conference qe y PE Press Recall hookswitch On hook To complete a conversation PT SLT PS During a conversation y On hook 1 4 During a Conversation 6 Privacy Release You can let a third party join your current outside call To set During a conversation E Ask the third party to perform the step below 2 a C Tone t Press green T Talk S C0 Press flashing green A three party conversation S CO within 5 seconds pary is now established To prolong press S CO again a e Only an S CO button can be used for this operation I 1 4 6 Mute You can disable the microphone or the handset to consult privately with others in the room while listening to the other party on the phone through the speaker or the handset To set cancel During a conversation AU
30. ls or intercom calls but not both Note The FWD icon on PS display reflects the setting for outside calls only b pressing the FWD DND Both calls button or the Group FWD Both calls button will not change the FWD or DND mode for intercom calls and outside calls separately n Customizing Your Phone e 3 1 3 Customizing the Buttons Create or edit FWD DND Both calls Outside calls Intercom calls buttons or Group FWD Both calls Outside calls Intercom calls buttons 1 5 2 Absent Message You can show the reason you do not answer if the caller uses a Panasonic display proprietary telephone There are eight preprogrammed messages and one for your personal message 16 characters The selected message is shown on the display of your telephone Message no Message Example 1 Will Return Soon Gone Home At Ext Extension number Back at Hour Minute Out until Month Day In a Meeting O 0 XJ O OI BR Ww m A message assigned for each extension Personal Absent Message 1 5 Absence Settings To set PT SLT PS 0 Will Return Soon Gone Home NN gt 4317315303 6 At Ext 3 Extension no Pp 4 Back at Hour Minute G Out until Month Day Off hook Enter 750 6 m a Meeting gt gt y ES Enter required number Enter On hook To cancel PT SLT PS S gt Emsa gt m C Tone Off hook Enter
31. ly ln Play the message envelope Set Bookmark during playback only 2 to restart message playback Start playback at the Bookmark Elle Se Ss de Se Save this message as new After saving the message the next message will be played soon aa ic ct c i a BL Delete this message If the confirmation message is played press 1 to delete the message O Xx lt lt Recover this message u y Reply to this message Rewind during playback only Fast forward skip envelope during playback only Transfer this message SO SOC OO OO AOH Adjust playback volume during playback only O x Adjust playback speed during playback only Se Se A ee A See eee O x Play back at normal speed during playback only These keys also function when using VM Menu These keys only available when the appropriate COS settings are assigned to your mailbox For more information consult your System Administrator Note e VPS programming determines if the message envelope is played before each message after each message or only when you press 2 3 For more information consult your System Administrator e The VPS will automatically delete both new and old messages after a specified number of days have passed Your System Administrator controls how many days messages are retained Each time you play a
32. mation 0 0 EXT1050 10308 PBX no Port no Slot no O Light Preferred display contrast level from the 4 levels 2 Little Light available 0 m Display Contrast 6 Little Dark Selection 4 Dark C1 English Which display language do 2 2nd Language you prefer Display Language Co 2 3 3rd Language Selection 4 4th Language 5 5th Language No Manual The display keeps showing all of the outside Would you like the call 0 caller s information unless you duration to be shown a the call duration automatically on the display manually when answering an outside Co 3 call Yes Automatic The first Display Switching Mode line of the display will change Er to the call duration automatically when you answer an outside call 3 1 Personal Programming Item Programming Selection amp Parameter Input Would you like to turn on Yes ON in use the display backlight of the KX T7633 KX T7636 0 4 C1 Yes always ON Display Backlight mdd No always OFF G desired no max 32 digits Would you like to dial a preset number simply by 0 Don t use going off hook OR C1 Use Should you prevent your number being displayed on Co No Allows your number the called party s to be displayed telephone C1 3 Calling Line Identification CT Yes P
33. message ensuring privacy Auto Receipt You will receive notification receipt message once the recipient has played back the message Reply You can send your reply immediately or set a message delivery time However please know that you cannot reply to receipt messages Calling Back the Message Sender 1 Play back the desired message e Only new and old messages can be replied to To reply to a deleted message recover the message first 2 4 during or after message playback 3 1 to call the sender Calling back outside callers using Caller ID Callback is only available with some PBX models For more information consult your System Administrator Section 1 Using Your Voice Processing System Leaving a Message for the Sender 1 Play back the desired message 4 during or after message playback 2 to begin recording Speak after the tone You can pause and resume recording by pressing 2 If you pause for more than 20 seconds recording will stop automatically 5 1 to end recording 6 2 to accept 7 1 1 to set the delivery time of the message 1 2 to send the message immediately then go to Step 12 2 to accept then go to step 15 8 Enter the desired delivery time then 9 1 for AM 2 for PM This option may not be available if the VPS is set for 24 hour time Enter the day of the month for delivery then 2 to accept 1 to make the message urgent 2 to c
34. n Call Park Press Call Park During a conversation mie gt EURO gt 4 A Auto Press TRANSFER Enter 52 Enter a specified parking On hook zone number 2 digits or press to park at an idle parking zone automatically If you hear a busy tone enter another parking zone number or press again During a conversation e gt Gum TR FFA Press Recall Enter 52 Enter a specified parking On hook hookswitch zone number 2 digits If you hear a busy tone enter another parking zone number 1 4 During a Conversation Call Park Retrieve Call Park Press a flashing Call Park PT SLT PS tored parki D g X GaGa gt a OS Off hook Enter 52 Dial stored parking Talk zone number 2 digits e e Ifa callis parked automatically confirm the parking zone number on the display If you hear a reorder tone when retrieving a parked call there is no held call Confirm the stored parking zone number EN After you park a call you can perform other operations ILF Customizing Your Phone e 3 1 3 Customizing the Buttons Create or edit a Call Park button or Call Park Automatic Park Zone button 1 4 3 Call Splitting When talking to one party while the other party is on hold you can swap the calls back and forth alternately 1 4 During a Conversation To alternate between the parties leaving one party on hold temporarily During a conversation TRANSFER JS C Tone
35. ng a conversation PA Press Recall hookswitch 1 4 During a Conversation To disconnect one party and then talk to the other in a three party conversation During a conversation O co dni FLASH gt D i 0 E T Press TRANSFER once Press FLASH RECALL Press the flashing CO or Talk or twice to establish a INTERCOM corresponding conversation with the to the party on hold party to be disconnected The other party will be put on hold o e Inthis case the FLASH RECALL button on a proprietary telephone must be in the Flash gt Recall mode e During a three party conversation pressing the TRANSFER button or Recall hookswitch alternates between the two other parties in the conversation e You can have a conference with a maximum of eight parties comprising intercom or CO lines simultaneously e During a conversation involving four or more parties you cannot disconnect one party and maintain the conversation with the other parties ILF Customizing Your Phone e 3 1 3 Customizing the Buttons Create or edit a Conference button 1 4 During a Conversation Unattended Conference The other parties can continue their conversation To leave a conference During a 3 to 7 party conference gt ES Press CONF On hook To return while others are talking 0 m CO INTERCOM Press flashing green CO or INTERCOM To complete a conversation PT SLT PS During a conversat
36. nt 1 4 5 Unattended Conference Leaving Three Party Conference Privacy Release A a a a a a a e a ce todtueeetd 1 4 6 Off H ok Moo ne ee 1 4 7 ADSence SOTO an cen co ee nda end de e dE Cos 1 5 Call POW APCING zer acne belinda orina tapeo creible lada 1 5 1 Absent Message en east cancer ened beaded O de 1 5 2 Extension Lack 23 2a AH AE ed EE ATEEN 1 5 3 Personal PEO MMM ea ge 3 1 Extensi n PIN Aidei viaaa anne aa a a a ea dia 3 1 1 Settings on the Programming Mode usennesesenssnenennennnnnennnnnenennensnnnnnnnnnnnenne nennen 3 1 2 Clearing Features CUSTOMIZING the BUON a E A AA 3 1 3 Personal Phone Settings 1 4 During a Conversation 1 4 During a Conversation 1 4 1 Call Transfer Transferring to an Extension on the PBX Transferring to an Outside Party Using the PBX Service e e You can transfer a held call without talking by going on hook aS If a call is not retrieved within a specified time you will hear an alarm as a reminder And EF if an outside call is not answered within a specified time it is automatically disconnected Ifyou hear an alarm tone the destination extension did not answer the call Answer the call 0 Transferring to an Extension on the PBX To transfer During a conversation ss TRANSFER a 2 hu gt ES Press TRANSFER Press DSS or dial Talk extension number On hook You do not have to inform the destination extension about where the call has been transferred
37. nversation will be lost To avoid this speak alternately 1 5 Absence Settings 15 Absence Settings 1 5 1 Call Forwarding Call Forwarding FWD Call Forwarding FWD You can have your incoming calls forwarded to a specified destination All Calls Co All calls are forwarded Preset extensions may N m also forward from their own receiving group 0000 M a rl 4 Bu Busy Y All calls are forwarded when your extension is z busy x No Answer 7 All calls are forwarded when you do not answer z the call within a specified time period Busy No Answer BSY NA All calls are forwarded when you do not answer within a specified time period or when your extension is busy Follow Me From If you fail to set the above mentioned All Calls to forward before you leave your desk you can set the same feature from the destination extension calls into your mailbox HE You can set your mobile telephone as the forward destination The voice mail can be used to receive calls if you are unable to answer e Incoming calls can be forwarded up to four times e Boss amp Secretary feature The extension which has been set as the destination can call the forwarding extension i e You can set the voice mail floating extension number as a forward destination to receive lt Example gt Call T Forward T Forwarding set destination extension To set cancel PT SLT PS SS gt az gt O
38. ontinue 1 to make the message private 2 to continue 1 to request a receipt 2 to continue Go On Hook T S 10 11 12 13 14 15 Note e Auto Receipt is not enabled by default For more information consult your system Administrator e New urgent messages are played before any other messages However old urgent messages are treated like regular messages messages are played starting with the oldest Transferring Messages You can transfer forward messages in your mailbox to other subscribers However please note that you cannot transfer receipt messages or messages that were specified by the sender as private When transferring a message you can a b Specify the recipient by entering another subscriber s mailbox number Specify several recipients by entering a Personal Group Distribution List number or a Mailbox Group number Record your own comments and send them along with the transferred message Specifying the Recipients by Number 1 2 3 a ea Me Play back the desired message 7 during or after message playback Enter one of the following A mailbox number A Personal Group Distribution number then A Mailbox Group number if available 2 to accept 1 to transfer the message without recording your comments then go to Step 8 2 to record your comments Record your comments after the tone 1 to end recording 2 to accep
39. ox which you have not played back yet Old Messages Messages in your mailbox which you have played back but have not yet deleted Deleted Messages Messages in your mailbox which you have deleted You can recover your deleted messages after which they will be treated as old messages If you do not recover deleted messages they will be permanently deleted at the end of the next day When playing back a message the VPS can also announce the message s envelope which is the date and time of the message and the message sender s information Section 1 Using Your Voice Processing System 1 Log in to your mailbox Enter 1 3 Follow the prompts as necessary 1 to play new messages 2 to play old messages 3 to play deleted messages 4 Listen to the message Pressing the key during message playback will return you to the previous menu You can then select another message type to listen to Note Additional features are available during and or after message playback Refer to the table and press the appropriate dialing key Note that certain features are not available depending on the message type new old and deleted Section 1 Using Your Voice Processing System Message Playback Features Table Key Feature Message Type Old Deleted y y Repeat the message Replay the previous message O Play the next message Pause restart message playback during playback on
40. revent your number Restriction CLIR being displayed Which number should be Caller ID assigned to your displayed on the called 0 extension party s telephone Calling C1 4 Line Identification EE Caller ID assigned on the CO line Presentation CLIP being used 0 No line 1 An idle CO line 2 CO button no i 01 36 Which do you prefer to z A CO G DN button seize when you go off hook to make calls 1 9 Preferred Line Assignment Outgoing co CO button numbers 25 36 are available only when the Add on Key Module is set up to your telephone 3 or INTERCOM Intercom 3 1 Personal Programming Item Programming Selection amp Parameter Input 0 No line 1 The longest ringing line when multiple calls arrive Which line do you prefer to answer when you go off C2 hook l 2 0 CO button no Preferred Line 01 36 f Assignment Incoming or A assigned outside button CO CO button numbers 25 36 are available only when the Add on Key Module is set up to your telephone Co Ringing Tone Call How do you ii to d an Directly The party s voice is receive an intercom call heard without ringing Alternate Receiving 2 1 an Ring Voice Ring only Prohibiting
41. s long and random as you can make it c Change the PIN frequently e Valid numbers for an extension PIN are 0 through 9 e If the wrong extension PIN is entered for a preprogrammed number of times the PIN is locked e If you forget your extension PIN or your extension PIN is locked your manager can clear the extension PIN and extension PIN lock 3 1 2 Settings on the Programming Mode You can program features using the programming mode Setting Features Clearing Features a To exit at any time lift the handset E e To enter the programming mode when using a PS refer to Operating Instructions for PS e The following items with asterisk are not available for a PS 0 Setting Features The default settings are shown in bold letters For later reference place a check mark in the boxes below to indicate your customized setting 3 1 Personal Programming PROG PROG PROGRAM o o PROGRAM o programming selection amp e gt input gt gt parameter gt gt AUTO DIAL AUTO DIAL STORE STORE Press PROGRAM Follow Press ENTER Follow Selection Press ENTER Press PROGRAM or PAUSE e a or STORE amp Parameter orSTORE or PAUSE Item Programming Selection amp Parameter Input It shows PBX number slot number and port number lt example gt Your extension infor
42. ssage after the tone e We recommend stating your name in your greeting messages so that callers will know they have reached the correct mailbox e The maximum length of each message is 1 minute by default 6 Enter 1 to end recording 7 Follow the prompts as necessary or go to Step 8 Section 1 Using Your Voice Processing System Enter 1 to review Enter 3 to rerecord the greeting message Enter 4 to add to the greeting message you just recorded Enter to delete the greeting message and exit 8 Enter 2 to accept 9 Record or delete other greeting messages as necessary by following the prompts 10 Go On Hook Note e A Temporary Personal Greeting is played instead of all your other greetings until it is deleted Each time you log in to your mailbox the VPS will ask you if you want to turn off delete your Temporary Personal Greeting e Make sure you go On Hook only after you have accepted your new greeting in step 8 If you go On Hook without accepting your new greeting it will not be saved Changing Your VM Password You can password protect your mailbox to prevent unauthorized access to your voicemail If your mailbox has a password you must enter it using the dial keys 0 9 whenever you log in to your mailbox Your password can contain up to 16 digits You can change your password at any time When choosing a password avoid using obvious number combinations If you forget your pas
43. sword have your System Administrator or System Manager clear or reset your password You may then set a new one 1 Log in to your mailbox Enter 3 2 1 3 Enter the desired password then press e It is necessary to set a password equal to or longer than the specified number of digits by default For more information consult your System Administrator Enter 2 to accept 5 Go On Hook Change or Delete Your Subscriber Name You can record your name in the VPS The VPS can then announce your name for callers to let them know that they have reached the correct mailbox If a caller does not know your mailbox number the caller can try to reach you by entering the first few letters of your last name if the Dialing by Name feature is available After entering the first few letters of your name the VPS will announce the names of VPS subscribers whose names share those same letters and the caller can select your name 1 Log in to your mailbox 2 Enter 3 8 1 to change name continue to Step 4 3 Enter 3 3 3 to delete name then go On Hook to finish 4 Enter 1 to end recording 5 Enter 2 to accept 6 Go On Hook Message Playback and Related Features Playing Messages Callers and other subscribers can leave messages for you and you can play them back later after you have logged in to your mailbox Messages in your mailbox are divided into 3 types New Messages Messages in your mailb
44. t Go On Hook List Specifying the Recipients Section 1 Using Your Voice Processing System by Name Dialing by Name 1 2 3 4 7 8 9 Play back the desired message 7 during or after message playback 1 Using the dialing keys enter the first 3 or 4 letters of the desired recipient s name 1 to select the announced name 2 to hear the next name 3 to repeat the current name Enter one of the following 1 to transfer the message without recording your comments then go to Step 10 2 to record your comments Record your comments after the tone 1 to end recording 2 to accept 10 Go On Hook Section Using Your Voice Processing System Remote Access to Voice Mail You can call the VPS while outside and log in to your mailbox in order to listen to your messages There are 2 ways to log in to your mailbox remotely Automatic Log in When logging in to your mailbox remotely from a preprogrammed outside telephone number assigned as a Caller ID number you do not need to enter any special commands or your mailbox number The VPS can recognize the telephone number you are calling from and determine your are the caller This feature is not available with some PBX models and may be disabled by the System Administrator for your mailbox Manual Log in You need to enter the Voice Mail Service Command followed by and your mailbox number Manual Log in is necess
45. the 2 caller switching to the voice mode No The telephone will not Should the single line Co ring telephone in parallel ring 2 2 Paralleled Telephone TD Yes The telephone will ring Do you prefer to answer a call without going off hook 0 Ho Diane regardless of the AUTO ANS button status 2 3 Forced Answerback C1 Yes Enable Selection Which service do you prefer You can monitor the nn calling party is 0 message through the telephone recording a message In speaker Hands free mode your mailbox 2 5 S Call Screening Mode C Only an alarm tone is heard et Private mode Would you like to keep recording after answering 0 No Stop recording the call in the LCS mode 2 6 LCS Mode Set After C1 Yes Keep recording Answering 3 1 Personal Programming Item Programming Selection amp Parameter Input Do you prefer to receive call Co No No tone waiting for outside calls 3 0 CH Yes Tone Co No call O Tone Which type of call waiting for intercom calls do you oice announcemen prefer 3 1 2 through the built in soeaker Call Waiting Selection OHCA Voice announcement 3 through the handset Whisper OHCA Which type of call waiting tone do you prefer Loy Tone 1 Call Waiting Tone Type 3 2 Selection EB Tone 2
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