User Guide SoundPoint® IP 600/601 SIP 2.2
Contents
1. k k k k er 8 General Key se kK k k 9 Local Conferencing kk kk K k 9 Splitting a Conference 20 kk 9 Transferring a Call E 10 GU TNT cape n 0p p qnE E ZRN Jp NE M M I IM D 10 Ending a CGI mb pee e J J Jai _ 0 e 10 o oo mmmnm ann 10 Call Forwarding TMNN N MDMNMNMNNNNNNNNNHHNHNHNnHn nNRHNMzIZT I ZJZMZM MZ Z22ZZ2Z2ZMZ4ZM MV7p 3A 11 Volume Adjusiment K k kk 11 Bodie DIES Ug e E EEE EE eed ere m 11 Time and Dale tech anes pase sarin ar ane yekla naa nr a bey dace 12 Headset Memory Mode h E k k r 2 Display oH PCGS c 5445544 2a i 4155402044004032 00 344040840104853 d r 3 4d5 0030404 4 12 RAG YDE saa ee ea E DM MMMMMDMH HHHH e J zaxo 13 Call LiSIs LALE Ek kK 13 ROI Direc O eenaa E E EE BN N gt pEPD EJHZNQDUoD2 DD M E 13 vb aaa aaee ee w_wmw_wem mw _wm m mlmee_mre_mrmm_r_ZB r rb men 14 Multiple Lines LE Ek kk Y ID Multiple Keys per Line 16 Multiple Call Appearances kk 16 Shared Lines L kk k kk 17 Voice Mail kaka K run 17 Distinctive Ringing Call Treatment cccccceccceeeeeeeseeeeeeaees 18 Multilingual Support Llocalization L EE E EEEEE EE 18 Phone Reboot h kk kk kk k 19 Optional Features cccccccccccccccccccccccccccccccccccccs 1D Text Messaging agnor an nscecocnmaeceetestapaeneGeasenctadenuatermaincteaeanensimea2. If you are missing an item please contact your system administrator Base Stand Installing the SoundPoint IP Expansion This section provides basic installation instructions and information for obtaining the best performance with the Sound Point IP Expansion Module If you re quire additional information or assistance with your new phone please contact your system administrator The SoundPoint IP 600 601 User Guide includes regulatory compliance informa tion that your system administrator should review and can also be found at www polycom com Remove the rubber plug from the SoundPoint IP 601 or the SoundPoint IP Ex pansion Module Align the SoundPoint IP Expansion Module at the top of the groove lines on the SoundPoint IP 601 phone and slide it downwards until it clicks into position Connect the Base Stand by aligning the two protrusions on the stand to the holes on the back of the ExMod and snap it into place To connect up to three SoundPoint IP Expansion Modules together repeat steps and DU Line Keys Use these keys to activate available lines and Speed Dial assignments Power Contacts ae Large Graphical Display Shows information such as Speed Dial assignment or Directory Number Infrared Lens Infrared Lens LED Indicators Display Line Activity and Remote User Status BLF Base Stand and Presence
3. 3 Optional If multiple lines are in use first select from which line to send a message 4 Press the New soft key 5 Enter the desired extension or SIP URL Press the 1 A a soft key to alternate between numeric and up per lower case alphanumeric modes 6 Press the Select soft key to choose from various pre scripted short mes Sages OR Press Edit to compose a custom message Use dialpad keys to cycle through the character set Use keys 1 0 and to select special charac ters 7 Press Send when finished Presence Status Buddy Lists The phone combines interactive message services and status monitoring to complement a traditional messaging application such as email Live interaction within a pool of phones is possible by monitoring the presence of the parties involved Each phone can watch the status of up to 48 other phones These other phones form the Buddy List The status of buddies is To view and change your presence settings 1 Do one of the following steps Press then select Features Presence My Status OR Press the MyStat soft key Exit I Select displayed and updated in real time Each phone can also be watched by up to eight other phones If your SoundPoint IP 600 601 SIP phone is configured to work with Microsoft Office Live Communications Server 2005 the behavior of the presence setting and buddy lists is different For more infor
4. The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANT ABILITY FITNESS FOR A PARTICU LAR PURPOSE AND NONINFRINGE MENT IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLD ERS BE LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CON TRACT TORT OR OTHERWISE ARIS ING FROM OUT OF OR IN CONNEC TION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE a POLYCOM Polycom Inc 4750 Willow Road Pleasanton CA 94588 2708 USA Ga af m ee as ezan r am K s 2007 Polycom Inc All Rights Reserved Polycom SoundPoint and the Polycom logo design Ga Qane are registered trademarks of Polycom Inc in the U S and various countries All other trademarks i we are the property of their respective companies e NN ezz AN am SS em 1725 11621 001 Rev D e a Ea Uy mn gt
5. Eo Power is automatically transferred from Units may be plugged in and unplugged the host SoundPoint IP 601 phone to the hot swapped at any time to a live Sound SoundPoint IP Expansion Module s Point IP 601 host phone upon connection Using SoundPoint IP Expansion Module To Place a Call Line keys on the SoundPoint IP Expansion Module activate available lines To place a call from an available line press the corresponding line key and dial the desired number OR Press the line key of the Speed Dial assignment you wish to call To Answer a Call Press the line key with the flashing green LED indicator Display Contrast For other call handling func tions such as Hold Redial and Call Forwarding please see the relevant sections ear lier in this User Guide To adjust the contrast on the display to a comfortable level 1 Press Menu Select Settings followed by Basic Contrast 2 The display on the SoundPoint IP Expansion Module s will change presenting a new display along with line keys that are assigned Up or Down status Pressing the Up or Down line keys will increase or decrease the display contrast Speed Dial You can create up to 47 speed dial entries when three SoundPoint IP Expansion Mod ules are attached To add speed dial entries see the sections Contact Directory and Speed Dial earlier in this User Guide The SoundPoint IP Expansion Module will assign line designati
6. characters available in context Headset sensitive applications j P Microphone Mute Hold Speakerphone Volume Adjustment Keys Use these to adjust the volume of the handset headset speaker and ringer Hookswitch Indicator This will alert you to incoming calls new messages and other events Speaker For ringer and hands free audio output Graphic Display Shows information about calls messages soft keys time date and other relevant data Hands free Microphone This works best when the phone is placed on a hard flat surface 5 Key Descriptions Feature Key Description Mutes audio transmission locally during calls D Allows you to place and receive calls through an optionally con nected headset 22077 2078 2079 Line or Speed Dial keys with LED indicators Jane Redial Dials last connected party from the phone FONE Places current active call in Hold state Cancels ringing and directs incoming calls to your Voice Mail if Do Not Disturb Sis 8 y supported Place receive text and voice messages Volume keys to adjusts audio and ringer volume Dial Pad General dialing and alphanumeric entry including special characters Using SoundPoint IP 600 601 SIP Placing a Call Using the Handset 1 To obtain dial tone pick up the handset 2 Dial the desired number During a call users can alternate between handset headset or hands free mo
7. press Do Not Disturb again To conform to regulatory requirements hand set and headset volume will return to a preset level after each call Hands free volume settings will be maintained across calls Optional If multiple lines are in use Do Not Disturb can be set on a line by line basis Contact your system administrator for further details When Do Not Disturb is enabled for a particular line this is indicated by a flashing X beside the line indicator on the display This feature is local to the phone and may be overridden by server settings Contact your system administrator for more details Time and Date Time and Date is clearly displayed on the SoundPoint IP 600 601 SIP phone If the phone cannot obtain a time and date from the server the display will flash Contact your system administrator if either time or date is incorrect Users have control over the format of the display and can turn it off Select options which are right for you as follows Headset Memory Mode As an option the headset can be perma nently enabled This is especially useful for regular headset users To do this 1 Press Menu 2 Select Settings followed by Basic Preferences Headset Memory 3 Use the up or down arrows and Select soft key to enable Headset Memory Mode 4 Press to return to the main menu Display Contrast To adjust the contrast on the display to a comfortable level 1 Press __ Me
8. BY LAW POLYCOM EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR INCIDENTAL CONSEQUEN TIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR DATA OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION MAIN TENANCE USE PERFORMANCE FAILURE OR INTERRUPTION OF ITS PRODUCTS EVEN IF POLYCOM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POS SIBILITY OF SUCH DAMAGES AND LIMITS ITS LIABILITY TO REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT POLY COM S OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE Some countries states or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for personal injury so the above limitations and exclu sions may be limited in their application to you When the implied warranties are not allowed to be excluded in their entirety they will be limited to the duration of the applicable written warranty This warranty gives you specific legal rights which may vary depending on local law This Limited Warranty and Limitation of Liability shall be governed by the
9. feature 1 Place a call to the first party 2 Press or the Confrne soft key to create a new call the active call is placed on hold 3 Dial the phone number of the sec ond party or use the arrow keys to access speed dial numbers missed placed and received call lists From one of these lists press the Dial soft key Splitting a Conference When a conference has been established a Split soft key is available Pressing this key will split the conference into two calls on hold 5 To enter text using the dialpad press the number keys one or more times For example for A press 2 and for C press 222 When in text entry mode the display title will show whether keys will generate numbers 1 upper case A or lower case a characters and the 1 A a soft key can change this Ending the call on the conference originator s phone will not end the conference the other two parties can continue to talk 4 When the second party answers press or the Confrne soft key again to join all parties in the conference or press the Split soft key to put the first call on hold and keep the second call as the active call A conference may be created at any time between an active call and a call which is on hold on the same line or another line by pressing the Join soft key Transferring a Call 1 During a call press or the Trnsfer soft key the active call is placed on hold 2 Press the line
10. key if set up for speed dial on the SoundPoint IP 600 601 and SoundPoint Expansion Module or dial the number to which you want to transfer the call OR Use the arrow keys to access speed dial numbers missed placed and received call lists From one of these lists press the Dial soft key 3 Press or the Trnsfer soft key again to complete the transfer This Call Timer Call progress on an active call is monitored through a local call timer This is visible within the active call window on the display Ending a Call Press the EndCall soft key OR Replace the handset or press A if in Hands free Mode or if in Headset Mode Redial Press to dial the last call placed from your phone To redial another previously dialed num ber press O from the phone s idle display and press O again to place the call can be done as soon as the ringback sound is heard or you can wait until the third party answers and talk to them before completing the transfer Press the Split soft key to put the first call on hold and keep the second call as the active call Transfer may be cancelled during estab lishment by pressing the Cancel soft key The original call is resumed A blind transfer without consul tation can also be supported by pressing the Blind soft key To Bob Smith Hold f End Call Transfer Confrne OR Press and select Call Lists and Placed Calls to scroll through th
11. laws of the State of California U S A and by the laws of the United States excluding their conflicts of laws principles The United Nations Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this Limited Warranty and Limitation of Liability All rights reserved under International and Pan American Copyright Conventions No part of the contents of this manual may be copied reproduced or transmitted in any form or by any means or translated into another language or format in whole or part without written consent from Polycom Inc Do not remove or allow anybody else to remove any product identification copy right or other notices Polycom the Polycom logo design and SoundPoint are trademarks of Polycom Inc in the U S and various other coun tries Copyright Notice Portions of the software contained in this product are Copyright c 1998 1999 2000 Thai Open Source Software Center Ltd and Clark Cooper Permission is hereby granted free of charge to any person obtaining a copy of this software and associated documenta tion files the Software to deal in the Software without restriction includ ing without limitation the rights to use copy modify merge publish distribute sublicense and or sell copies of the Soft ware and to permit persons to whom the Software is furnished to do so subject to the following conditions
12. simply press the line key directly opposite able for speed dial the number on the display To quickly view a complete list of assigned speed dial entries press 4 Dial directly from a selected number Multiple Lines SoundPoint IP 600 601 SIP can support up to six lines Lines can be configured for KER 3 28pm private or shared lines Typically the top most line key is reserved for Hew Cal Forward the principle directory number of the phone Depending on how your phone is configured the display could resemble one of the displays shown 3 28 p m Monday January 13 15 Multiple Keys Per Line Each line on the phone can be configured to have more than one line key associated with it If this is the case the display could look like this Incoming calls to this line will be distributed evenly among the available keys Similarly outgoing calls will be distributed Multiple Call Appearances Each line on the phone can be configured to have one or more call appearances More than one call appearance is useful if there is an active call and an incoming call arrives on the same line In the example shown extension 9301 is in an out bound call with 9304 The second figure shows an incoming call from John Brown To answer this incoming call put the original call on Hold or press the key to access the new call Soft key labels will be updated on the display with these options 1 Answer the inco
13. EEE 802 3af compliant In Line Power switch PC HEADSET H Optional PC HEADSET H Optional Connecting the Handset and Optional Headset 1 Connect the short straight end of the phone cord to the handset and the corresponding longer straight end of the cord to the Optional handset jack on the back of the phone 2 Connect the headset optional accessory to the headset jack on the back of the phone For information on headsets please visit www polycom com and choose the Support link Attaching the Base 1 Place all cords in the recessed area 2 Align the two protrusions on the above the modular jacks as shown bracket with their corresponding holes in the phone and snap them to gether to lock the base to the phone Line Indicators Individual multi color LEDs display a dynamic call state Display Control i i Keys Line Speed Diql Keys Tn lt _ gt Use the arrow keys Use these keys to activate to scroll through the up fo six lines or speed displayed information dials that can be assigned to your phone Feature Keys Access important features using these keys Soft neys The screen will display i ieee labels for these keys Dial Pad to identify their context These 12 keys itive functions provide the i digits aw alphabetic and special
14. a POLYCOM User Guide SoundPoint IP 600 601 SIP 2 2 with SoundPoint IP Expansion Module for SoundPoint IP 601 O O oz o z me 9 9 U Parts List e 1 Installing SoundPoint IP 600 601 SIP 2 Powering Options for the SoundPoint IP 600 601 SIP 2 Connecting Network and Power Source E 3 Connecting the Handset and Optional Heqdesel 4 Attaching the DdSe E kk k e 4 Features e 5 Key Descriptions e e 6 Using SoundPoint IP 600 601 SIP 0000 e e o 7 Placing a Call L enone dtasionseseqnsenaeonanemeaceanes 7 Answering a Call ae tenegnpcvqnccttcson seensyeressenceaenniseeundvennasertveaseeees 8 Call Hold and Resume U kk 8 Mu liple Calls on Hold ss Sa saia ka olen b te dadan kik kn en halek baxani dk R 8 Microphone MUle h
15. aintenance instructions e Unauthorized product modification or alteration e Unauthorized use of common carrier communication services accessed through the product e Abuse misuse negligent acts or omis sions of Customer and persons under Customer s control or e Acts of third parties acts of God ac cident fire lightening power surges or outages or other hazards Warranty Exclusive IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE CUSTOMER S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT POLYCOM S OP TION TO THE FULL EXTENT AL LOWED BY LAW THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES TERMS OR CONDITIONS EXPRESS OR IM PLIED EITHER IN FACT OR BY OP ERATION OF LAW STATUTORY OR OTHERWISE INCLUDING WARRAN TIES TERMS OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE SATISFAC TORY QUALITY CORRESPONDENCE WITH DESCRIPTION AND NON INFRINGEMENT ALL OF WHICH ARE EXPRESSLY DISCLAIMED POLYCOM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE INSTALLATION MAINTE NANCE OR USE OF ITS PRODUCTS Please contact your Polycom Authorized Reseller for information about service agreements applicable to your product Limitations of Liability LIMITATION OF LIABILITY TO THE FULL EXTENT ALLOWED
16. ccccccccccccccccccccccccccccccsces OE Service AgGreeMents cccccccccccccccccccccccccccccccccccs 2 Limitations of Liability 32 Di SEL QE GI vesscnccnencsscnccesewsenecuscusesscsoveseeneseasecanse sd 2 Governing Law ccccccccccccccccccccccccccccccccccccccccces SS Copyright Notice e 33 Thank you for choosing SoundPoint Be sure to verify with your system admin IP 600 601 SIP a full duplex hands free istrator that your network is prepared for phone running the industry standard Ses configuring your SoundPoint IP 600 601 sion Initiation Protocol SIP This unit SIP phone or consult the Administrator provides business telephony features and Guide SoundPoint SoundStation IP SIP functions such as Multiple Call Appear for more information As well be sure to ances Call Hold Transfer and Confer read the Parts List and the Safety Notices ence over an IP network In this User section in this guide before you set up the Guide you will find everything you need SoundPoint IP 600 601 SIP phone to quickly use your new phone The following items are included in your that you have received each item If you SoundPoint IP 600 601 SIP package are missing any items please contact your Check this list before installation to ensure system administrator Polycom S
17. des by pressing the or keys or picking up the handset Using Hands Free Speakerphone Mode 1 With the handset on hook press any as signed line key Q or NewCall to obtain dial tone 2 Dial the desired number Using the Headset 1 With the optional headset connected press any assigned line key D or NewCall to See also Headset Memory Mode obtain dial tone 2 Dial the desired number Users also have the option to dial directly from the dial pad without first getting dial tone Sim ply enter the number then lift the handset press the Dial soft key or press the D or keys In all cases the active call will appear on the display showing call duration and destination Answering a Call Using the Handset Pick up the handset Using Hands Free Speakerphone Mode Press or with the handset on hook press the line key with the active indicator or the Answer soft key Incoming calls may be ignored by pressing the Reject soft key or during ringing Note that Do Not Disturb stays active Using the Headset when the call is dropped and will remain so until toggled off Press D to answer the call through an optionally connected headset In all cases the active call will appear on the display showing call duration and destination Call Hold and Resume During a call press or the Hold soft key The call will be placed on hold and this will be indicated on the display Press the Resume soft key
18. e list 10 Call Forwarding Calls may be forwarded to another exten sion as follows 1 Press the Forward soft key from the phone s idle display or press and select Features and Forward at any time 2 Optional If multiple lines are in use select which line to forward 3 Enter a number or URL to forward all future calls to 4 Press the Enable soft key to confirm Call Forwarding Idle display returns with a moving arrow on the line label to confirm Call Forward ing enabled To turn call forwarding off 1 Press the Forward soft key from the phone s idle display or press and select Features and Forward 2 Optional If multiple lines are in use select which line to disable 3 Press the Disable soft key Idle display returns and the line indicator now displays the regular icon Call Forwarding is not available on shared lines This feature is local to the phone and may be overridden by server settings Contact your system administrator for more details Volume Adjustment Press the volume keys to adjust handset headset and hands free speaker volume during a call Pressing these keys in idle state adjusts the ringer volume Do Not Disturb Press to prevent the phone from ringing on incoming calls A flashing icon and text on the display indicates that Do Not Disturb is on Calls received while Do Not Disturb 1s enabled are logged in the Missed Calls list To turn off Do Not Disturb
19. ed lines can be transferred put on hold or added to a conference Voice Mail Received messages will be indicated by a flashing Message Waiting Indicator LED on the front of the phone and optionally a visual notification on the display Individual line indicators reflect voice or text messages left on that line useful if multiple lines are in use To listen to voice messages 1 Press Messages 2 Select Message Center 3 Optional If multiple lines are in use select from which line messages are to be retrieved 4 Display indicates number of mes sages and their importance Press Voice Mail is an optional feature config ured on the server and may not be sup ported on your particular system Contact your system administrator to find out 3 28 p m Monday January 13 2077 2078q New Call Forward Shared lines are an optional feature con figured on the server and may not be sup ported on your particular system Contact your system administrator to find out A stutter dial tone in place of normal dial tone is used to indicate that one or more voice messages are waiting at the message center Connect to initiate Voice Mail retrieval from the Message Center OR Press Clear to turn off the flashing LED without listening to messages 5 Follow voice prompts to listen to messages Screen options may vary with server based application Voice Mail can be ac cessed wit
20. ennsd 19 Presence Status Buddy Lists A E 20 SoundPoint IP Expansion Module 23 AW OCQUCH ARMMMMMMMMIMIMIM N H MA R M M EA 24 2 o e e aa mrrmrmrmrmrmmmrmrmrmbmmxmqq 24 Installing the SoundPoint IP Expansion Module 25 FOCI E E E A seamen E ceuominaneae 26 Te GCS a alaren n EEA E gt RMRTRTMDMDMDn R DI RnMRn2sa axME 27 b Anwara CAN pt screen E EE EE 27 Display Conlrdost LL Ek k K kk k 27 SCC DIGI ooeeo TD D p T TrTTrrrr j a a a VW w 27 Troubleshooting e e 28 Safety and Compliance cccc0000000000000000000000000 29 Part 15 Rules cx cicevtoe Ek kk kk kk k k KK kK ka 29 Class B Digital Device or Peripherdl UEEEEEE EEE 30 Modifications ccccceccceeccee cece cece kk kk kek KAK KAK KRA KAK KK 30 Installation nslrUctliOnS u kk 30 Plug Acts as Disconnect Device k 30 aol ipa Ore lite ole Mt sems aeerennesne rtene terion tennant EERS EEE 30 CE amp VECI MO a cass ag eee net Gace E ERER ENE 31 Polycom Limited Warranty and Limitation Li IBE ss si su su sus su sese xen sexe ce sae soassa l EX cl U SI O H S ccccccccccccccccccccccccccccccccccccccccccccccccccce SI Warranty Exclusive ccc
21. esent on any other audio paths e Switch between handset headset Gf present or hands free to see if dial tone is present on these other paths e If dial tone exists on one of these connect a different handset or head set to isolate the problem No Display Incorrect Display or Bad Con trast Verify power is correctly applied to the SoundPoint IP 600 601 SIP phone e As No Dial Tone above Verify contrast adjustment e Follow the instructions in this User Guide to readjust the contrast to a darker level Reboot the phone to obtain a default 28 level of contrast follow the instruc tions in this User Guide Verify successful outbound or inbound calling e Place a call to the phone under in vestigation check that the display indicates incoming call information e Lift the handset Ensure dial tone is present and place a call to another extension or number check that the display changes in response No Ringing Verify incoming ring setting and volume levels e Adjust the ringing level from the front panel using the volume up down keys Check that ring type selection is not Silent Ring No Audio on Headset Verify correct connections e Ensure the headset is plugged into the jack marked Headset at the rear of the phone e Ensure the headset amplifier if pres ent is turned on and or the volume is correctly adjusted Verify successful outbound or inbound calling e As No D
22. ey to return to the idle display Call Lists A local list of calls missed received and placed is maintained by the phone up to 100 for each Press followed by Call Lists and Missed Received or Placed Calls as desired Call information will be displayed From this screen 1 2 Choose Edit to amend the dial string before dialing Choose Dial to return the call Choose Exit to return to the previous menu To quickly view respective call lists from the idle display Contact Directory In addition to a directory of missed placed If Silent Ring is selected incoming calls can only be answered by press ing the Answer soft key When your SoundPoint IP 600 601 phone is configured for silent ring press the ringing Line key or the Answer soft key and you will answer the call If your handset is off hook the call is routed to the handset If your handset is on hook the call is routed to the speaker See also Distinctive Ringing Call Treatment For additional choices press More fol lowed by 4 Info to view information about the call 5 Save to store the contact to the Contact Directory 6 Clear to delete the call from the list Press More and Exit soft keys to return to the idle display Press Q for Placed Calls Press for Received Calls Press for Missed Calls or received calls the phone can store a local directory of 500 or more contacts Users can add de
23. found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential instal lation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful inter ference to radio communications How ever there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interfer ence to radio or television reception which Modifications In accordance with Part 15 of the FCC Rules the user is cautioned that any changes or modifications not expressly Installation Instructions Installation must be performed in accordance with all relevant national wiring rules can be determined by turning the equip ment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an out let on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio TV technician for help approved by Polycom Inc could void the user s authority to operate the equipment L Installation doit tre ex cut e confor m ment a t
24. h a single key press Contact your system administrator to configure this option Distinctive Ringing Call Treatment Users can set distinctive incoming ringing tones for contacts in their local directory This allows identifica tion of a contact by a specific ring tone To set a distinctive ring for a local contact 1 Press and select Contact value See Ring Type in this Directory guide for further details 2 Using the arrow keys scroll through 5 Press the Save soft key or Cancel the directory to choose a contact to abandon the change then press 3 Press Edit and scroll down to Ring to return to the idle dis Type play 4 Enter a number corresponding to one of the ring types available press le have a distinctive ringing pattern O then to remove an existing This feature is local to the phone and may be overridden by server settings Contact your system administrator for more details Multilingual Support Localization Many languages are supported by the phone To change language Incoming calls from this contact will now 1 Press and select Settings 3 The display will change to the lan Basic Preferences Language guage of your choice 2 Scroll through the list of available 4 Exit to the idle display by pressing languages and press the Select soft __Menu 7 key when the desired language is highlighted 18 Phone Reboot Periodically the phone may require a user reboot Reaso
25. he Exit soft key repeatedly to return to the idle dis When Block Buddy is enabled the play contact cannot watch your phone 21 Integrating With Microsoft Office Live Communications Server 2005 Your phone can be configured to work with Any contacts through your buddy list will Microsoft Office Live Communications appear as a contact in Microsoft Office Server and communicate with others using Communicator and Windows Messenger Microsoft Office Communicator and Any contacts added as a contact in Windows Messenger From your phone Microsoft Office Communicator and you can invite join control and monitor Windows Messenger will appear in your integrated multipoint audio and video buddy list For more information contact conferences your system administrator To view and change your presence settings 1 Press the MyStat soft key This affects information sent to 2 Use or G to scroll through the phones watching you Presence list and then press the Select soft information will also be sent to key to select your new status watching phones when you go off hook or enable Do Not Disturb To add a contact to your buddy list 1 2 3 4 Press then select 5 Press the Submit soft key Features Presence Buddy Status 6 Press or the Exit soft Press the More soft key key repeatedly to return to the idle Press the Add soft key display Enter the number of the contact To view and change your
26. hout use of the adapter above SoundPoint IP 601 Requires a 24VDC rated power adapter as supplied in the original packaging The 24VDC adapter supplies sufficient wattage to power the SoundPoint IP 601 phone and up to three SoundPoint IP Expansion Modules optional accessories Power over Ethernet under the IEEE802 3af When powering from an AC voltage source it is important to use only that power adapter that shipped with the appropriate phone Powering a SoundPoint IP 600 phone from a SoundPoint IP 601 phone adapter or standard also supplies sufficient wattage to power the SoundPoint IP 601 phone and up to three SoundPoint IP Expansion Modules vice versa cannot guarantee correct operation over all input conditions If in doubt about the appropriate power adapter that ships with your unit contact your system administrator for futher details and or options Connecting Network and Power Source AC Power Option Connect the supplied Network cable between the LAN jack on the phone and the LAN port on the wall or hub switch device port Connect the DC plug on the AC wall adapter to the DC jack marked on the phone In Line Power Option If the phone is connected to a compat ible Ethernet switch that can provide in line power the phone will use that power option Simply plug the sup plied Network cable between the LAN jack on the phone and an available Power and Data port on the In Line Power switch I
27. isplay above e Check same status of handset headset if connected and through the hands free speakerphone e Ensure that headset is compatible with the phone No Response from Feature Key Presses Verify phone is in active state Make a call to the phone to check for inbound call display and ring ing as normal If successful try to press feature keys within the call to access Directory or Buddy Status for example Press followed by System Status and Server Status to confirm line is actively registered to the server e Reboot the phone to attempt re reg istration to the server Display shows Network Link is Down Verify LAN cable is properly connected e Check termination at the switch or hub furthest end of the cable from the phone e Check that the switch or hub is opera tional flashing link status lights or contact your System Administrator Press followed by System Status and Network Status Scroll down to verify LAN port is Active e Reboot the phone to attempt recon nection to the network Part 15 Rules This device complies with Part 15 of the FCC Rules Operation is subject to the fol lowing two conditions 1 This device may not cause harmful interference and 29 2 This device must accept any interferences received including in terference that may cause undesired operation Class B Digital Device or Peripheral Note This equipment has been tested and
28. keys for rapid automated dial ing Speed Dial entries are consecutively placed next to assigned line keys on the phone When a new entry is added to the Contact Directory it 1s automatically as signed the next available speed dial index Example To change a Speed Dial Key assignment 1 Press And Select Contaci gt OR press and hold a line key which Directory Highlight an existing is unassigned A new empty entry in directory entry and press Edit the directory will automatically be gt OR press and hold a line keya opened allowing contact information already has a speed dial number to be added assigned to it That contact in the 2 Ifa speed dial index already exists directory will automatically be delete it by pressing the Q the displayed e 14 3 If desired enter a new speed dial in 4 Press Save to confirm or Cancel to dex For example enter speed dial abandon the change then press Exit index as 1 This assigns the entry to return to the idle display to the first available line key on the Idle display could now be as shown display gt OR when editing the contact press and hold an unassigned line key This will automatically assign the speed dial index which is required to assign that line key as a speed dial for the contact A confirmation beep is heard when this happens On a default configuration of the phone To dial a number assigned to a Line Key there could be up to five line keys avail
29. l be at Polycom s option and expense to repair the defective product or part deliver to Customer an equivalent product or part to replace the defective item or if neither of the two foregoing options are reasonably avail able Polycom may on its sole discre tion refund to Customer the purchase price paid for the defective product All products that are replaced will become the property of Polycom Replacement products or parts may be new or recondi tioned Polycom warrants any replaced or repaired product or part for ninety 90 days from shipment or the remainder of the initial warranty period whichever is longer Products returned to Polycom must be sent prepaid and packaged appropriately for safe shipment and it is recommended that they be insured or sent by a method that provides for tracking of the pack age Responsibility for loss or damage does not transfer to Polycom until the returned item is received by Polycom The repaired or replaced item will be shipped to the Customer at Polycom s expense not later than thirty 30 days after Polycom receives the defective product and Polycom will retain risk of loss or damage until the item is delivered to the Customer Polycom will not be liable under this limited warranty if its testing and exami nation disclose that the alleged defect or malfunction in the product does not exist or results from e Failure to follow Polycom s instal lation operation or m
30. lete edit dial or search for any contact in this list through just a few key strokes Limit depends on server configuration Contact your system administrator for full details 13 To add or edit a contact 1 Press and select Contact Ring Type and Divert Contact may Directory be left blank 2 Press More and then Add to enter Use and Q to switch between another contact into the phone s da Enabled and Disabled settings for tabase or highlight an existing entry the last four fields then press Edit Press Save to confirm or Cancel to 3 Enter first and or last name from the abandon the changes then press keypad Press the 1 A a soft key or the Exit soft keys to to select between numeric and up return to the idle display per lower case alphanumeric modes Press the Encoding soft key to access j ee pier Sane ALA Contacts can be easily aa from 4 Enter the Contact number This is a ou ee A d injormation required field and it must be unique not already in the directory gt The Speed Dial Index will automati cally be assigned the next available index value To search for a particular contact 1 Press More and then Search from the Press Search to search for contacts Contact Directory menu Successful matches can be dialed 2 Using the dial pad enter the first few from the resulting screen characters for First or Last names Speed Dial Pre assigned numbers can be associated with line
31. mation contact your system administrator 2 Use or to scroll through the list and then press the Select soft key to select your new status This affects information sent to phones watching you Presence information will also be sent to watching phones when you go off hook or enable Do Not Disturb To add or delete a contact from your buddy list 1 Press l When Watch Buddy is disabled the 2 Select Contact Directory contact is removed from your buddy 3 Use and to scroll through the list list to find the contact You can also use the key to page up and the The default for Watch Buddy is key to page down Disabled 4 Press Edit and scroll down to the Watch Buddy fields 6 Press the Save or Cancel soft keys to 5 Use and O to select Enabled accept or cancel changes 7 Press or the Exit soft key When Watch Buddy is enabled the repeatedly to return to the idle dis contact is added to your buddy list play To block or unblock a contact from buddy list 1 Press l When Block Buddy is disabled the 2 Select Contact Directory contact can watch your phone 3 Use and to scroll through the list to find the contact You can also The default for Block Buddy 1s Dis use the key to page up and the abled key to page down A Press Edit and scroll dewnie the 6 Press the Save or Cancel soft keys to Block Buddy fields accept or cancel changes 5 Use and O to select Enabled 7 Press or t
32. ming call 2 Reject the incoming call 3 Forward the incoming call to another exten sion Answering the incoming call places the original call on Hold and refreshes the soft key labels as indicated third figure If more than two call ap pearances are in use two will appear on the dis play and the total number will be indicated by a counter at the bottom right corner of the display For example 2 3 indicates that the highlighted call is the second one out of a total of three In the example case illustrated another out bound call can be placed on the same first line Press Hold during the first call and press NewCall to obtain dial tone and a new call appearance for a second call 16 3 28 p m Monday January 13 New Call Forward To Bob Smith 9304 To Bob Smith 9304 From John Brown 3307 Mon Nov 21 3 16 PM Hold Bob Smith 9304 00 04 55 Mon Nov 21 3 16 PM Shared Lines The phone supports shared lines A shared line is indicated by a different line icon In the figure the first line is private and the second line is shared If two phones share a line an incoming call to that number will cause both phones to ring The call can be answered on either phone but not both If a shared line is in use on one of the phones it cannot be used on the other one The shared line icon changes to a moving icon and the line LED turns red when the line is in use remotely Calls on shar
33. ns for this include accepting a new configuration or new software There are two ways to reboot the phone gt Simultaneously press and hold the Mes sages Microphone Mute and Volume keys see figure for more than 3 seconds or until a beep is heard Press and select Settings Advanced Restart Phone the user pass word is required to access this menu The reboot process will begin and is complete when the idle display is shown In the case of problems it may be possible to restore normal operation of your phone without rebooting Contact your system administrator before attempting to reboot the phone Optional Features Text Messaging Users can send and receive Text messages Message Waiting Indicator LED on the on the phone SIP Instant Text Messag front of the phone and optionally a visual ing 1s Supported in real time Received notification on the display messages will be indicated by a flashing To read text messages 1 Press and select Instant Messages OR Press the InstMsg soft key to read a message just received 2 Optional If multiple lines are in use select from which line messages are to be retrieved 19 Messages appear first to last in sent order Press the Next or Prev soft keys to cycle through messages in order Press the More soft key to access the Delete Reply and New options To send a text message 1 Press Messages 2 Select Instant Messages
34. nu 7 Select Settings fol lowed by Basic Contrast 2 Pressing the Up or Down soft keys or volume keys will increase or decrease the display contrast 1 Press __ Menu 2 Select Settings followed by Basic Preferences Time amp Date 3 Select from Clock Date Clock Time Clock Order or Enable Disable 4 Scroll through the options via the up and down arrow keys 5 Press Select to confirm and to return directly to the idle display Subsequent calls to or from this phone using the headset will cause the headset key to flash Pressing the line keys or the Answer soft key to receive a call will now connect to the user s headset automati cally Repeat steps 1 3 and select Disable to turn Headset Memory Mode off 3 Press the Ok or Cancel soft keys to accept or reject changes 4 Press or the Exit soft key to return to the idle display Ring Type Many ring types are available including a Silent Ring Users can select different rings to distinguish between lines or to have a different ring from their neighbor s phone To change the incoming ring 1 2 Press Meu J Select Settings fol lowed by Basic Ring Type Optional If multiple lines are used first select which line to change Using the arrow keys highlight the desired ring type Press the Play soft key to hear the selected ring type Press Select to change to the selected ring type Press or the Exit soft k
35. ons to the first available line keys and then follow them with speed dial assignments 2 3 4 Press the Ok or Cancel soft keys on the phone to accept or reject changes Press or the Exit soft key to return to the idle display Jane Doe 3409 f John Doe 4310 H Bill Smith 3411 H Home 1 ba Busy Lamp Field BLF The Busy Lamp Field BLF feature allows the user to monitor the hook status and remote party information of users through the busy lamp field LED indicators and display on the attendant console phone The speed dial key adjacent to the LED indicator may be used for quick and convenient dialing transfer and conference to the remote party Note This feature will only be available if configured by your system administrator Jim Brown Gerome Green Rob Smith Greg Slowski Rick Pyne Nigel Greenspoon Ted Wong Jose Torez Terry Hammerstein Paul Graham Steve Jones Joseph Dixon Grace Bourne Troubleshooting No Dial Tone Verify power is correctly applied to the SoundPoint IP 600 601 SIP phone e Check that the display is illuminated Make sure the LAN cable is inserted properly at the rear of the phone try unplugging and re inserting the cable e If using inline powering check that the switch is supplying power to the phone contact your System Adminis trator Verify if dial tone is pr
36. or the line key to retrieve the call Multiple Calls on Hold If multiple calls are on hold on a single line key use the arrow keys to switch between the calls then press the Resume soft key to retrieve the desired call If more than two calls are on hold on a single key an indica tion will appear on the display for example 2 3 shows that this is the second call out of three calls Microphone Mute During a call press H The e key lights up to indicate that the other party parties cannot hear you Microphone Mute applies to all modes handset headset and hands free You can still hear all other parties while Mute is enabled If calls are on hold on more than one line key the details of the calls on any line key can be viewed by pressing that line key and holding it down for a few seconds If a line key is pressed briefly the first call on hold on that line key will be retrieved To turn off Microphone Mute press again General Key Use To navigate through menus and to enter data these are useful tips 1 Use G and to scroll through lists In some lists the and keys can be used as Page Up and Page Down 2 When menus have submenus use O and G to move one level down or one level back up 3 Press to exit from any menu 4 Press to exit from any directory Local Conferencing You can create a conference with two other parties using the phone s local conferencing
37. oundPoint IP 600 601 SIP Power Adapter specification varies according to country Phone Base Quick Start Guide Network Cable Installing SoundPoint IP 600 601 SIP This section provides basic installation instructions and information for obtaining the best performance with the Sound Point IP 600 601 SIP phone If you re quire additional information or assistance with your new phone please contact your system administrator The SoundPoint IP 600 601 SIP User Guide includes regulatory compliance information that your system administra tor should review and can also be found at www polycom com Powering Options for the SoundPoint IP 600 601 Both the SoundPoint IP 600 and SoundPoint IP 601 can be powered from Power over Ethernet in addition to AC power sources For Power over Ethernet both models will accept power over stan dards based JEEE802 3af via the used or unused pairs over the Ether net cables plugged ino the LAN port For AC power source both models are shipped with an adapter to convert the AC voltage to the appropriate DC voltage required gt There are differences between the DC voltages required by the SoundPoint IP 600 and IP 601 SoundPoint IP 600 Requires a 12VDC rated power adapter as supplied in the original packaging Power over Ethernet under the IEEE802 3af standard also supplies sufficient wattage to power the SoundPoint IP 600 phone wit
38. ous les reglements nationaux applicable au filage lectrique Plugs Acts as Disconnect Device The socket outlet to which this apparatus is connected must be installed near the equipment and must always be readily accessible Industry Canada IC This Class B digital apparatus complies with Canadian ICES 003 30 La prise lectrique a laquelle l appareil est branch doit tre install e pr s de l quipement et doit toujours tre facile ment accessible Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada CE and VCCI Mark This SoundPoint IP 600 601 SIP has been marked with the CE mark This mark indicates compliance with EEC directories 89 336 EEC and 73 23 EEC A full copy of the Declaration of Confor mity can be obtained from Polycom Ltd 270 Bath Road Slough Berkshire SL1 4DX UK ORI FRO XA EL AQ RS ERR VCCI Ose 50 lt Z7 728 HRRK IRA RE C7 ORB FER CEATA E RANE LCWETA 2 OBB amp HEZD37 2724 07 LEV a Y amp fa UC MASMO amp L SMBs 2 TC EZ0 B1 Huth HAS Cc E gt TIE LV Y 0 VA LT FAV Poiycom Limited Warranty and Limitation Liability LIMITED WARRANTY Polycom war rants to the end user Customer that this product will be free from defects in workmanship and materials under normal use and service for one year from the date of purchase from Polycom or its authorized reseller Polycom s sole obligation under this express warranty shal
39. privacy list 1 Press 6 Press or the Exit soft 2 Select Features Presence Buddy key repeatedly to return to the idle Status Privacy List display 3 Press the Edit soft key 4 Use and G to select a buddy 5 For the Access field and use G and O to select Enabled When Access is enabled you are allowing the contact to see your presence 22 SoundPoint IP Expansion Module 23 Thank you for choosing the SoundPoint IP Expansion Module a 14 line console that expands the potential of call han dling when used with the SoundPoint IP 601 phone Up to three SoundPoint IP Expansion Modules can be cascaded to a single host phone increasing the total num ber of buttons to 48 for intensive business IP telephony users Each of the 14 keys on the SoundPoint IP Expansion Module features individual bi color LED indicators allowing easy recognition of line or call state Keys may be programmed for speed dials or direc tory numbers DN Installation and configuration of the SoundPoint IP Expansion Module is easy since power and signaling are taken from the host SoundPoint IP 601 phone upon connection No extra wires or power supplies are required for the SoundPoint IP Expansion Module The following items are included in your SoundPoint IP Expansion Module pack age Check this list before installation to ensure that you have received both items SoundPoint IP Expansion Module
Download Pdf Manuals
Related Search