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The Xerox DocuPrint 4517/4517mp Network Laser Printers User

1. Xe n t Ck N pn Dn m Z iN n Press the release buttons with your 3 Replace the option interface cover which thumbs and push up on the OCT to was removed and stored when the option remove it was first installed To avoid damage to the positioning 4 Power ON the printer hook do not twist the OCT to the right or left when pushing up to After warming up for a few minutes the remove it Control Panel displays the following P message Store the OCT in its original packaging materials or in a dry Online dust free place Ready If any other message is displayed see Table 6 2 starting on page 6 6 5 Press Online then Reset and you see Reset Menu Reset Printer C 42 DocuPrint 4517 4517mp User Guide Offset Catch Tray OCT 6 Press Down Y and you see Keset Menu Rese Menus 7 Press Enter and the message display changes to Reset Menus Please Wait This message displays while the printer changes the default Output Bin setting to Standard When the reset is finished the display changes to Online Ready If any other message is displayed see Table 6 2 starting on page 6 6 Appendix C Installing and Removing Printer Options C 43 Installing and Removing Printer Options Ma i box This section contains two sets of instructions Col lator e Installing the Mailbox Collator below e Removing the Mailbox Collator page C 47 Refer to the
2. 4 Remove the face plate and store it The face plate is re installed after removing the feeder C 50 9 C d 5 o Angle the Envelope Feeder into the printer Allow the Envelope Feeder to rest down at its seated position Reconnect the power cord s and power ON the printer After warming up for a few minutes the Control Panel displays the following message Online Ready If any other message is displayed see Table 6 2 starting on page 6 6 Print a Configuration Sheet and check that the Envelope Feeder appears in the Installed Options section Ii not remove it as per Steps 1 to 2 on page C 52 then repeat Steps 5 to 8 of this procedure DocuPrint 4517 4517mp User Guide Envelope Feeder 9 Press Online then Reset 9 and you see Keset Menu Reset Printer 1 0 Press Down Y and you see Keset Menu Rese Menus 1 1 Press Enter and the message display changes to Reset Menus Please Wait This message displays while the printer resets the Source Mapping PCL Menu settings to factory defaults including the Envelope Feeder When the reset is finished the display changes to Online Env Feeder Empty If any other message is displayed see Table 6 2 starting on page 6 6 1 2 Set the Envelope Feeder size to the size of envelopes you will be loading into the feeder A Press Online to take the printer ofiline B Press Menu C Press
3. e THE DOCUMENT COMPANY XEROX o e e o Chapter 2 Paper Handling 2 7 Loading Paper Using the Front Tray The front tray accepts all paper sizes weights and types listed in the section Selecting Paper page 2 3 The front tray holds e 100 sheets of 20 Ib 75 g m paper e 30 transparencies or 25 sheets of label paper e 10 envelopes Consult Figure 2 2 for proper orientation of letterhead and drilled paper in the front tray and Figure 2 3 for proper orientation of envelopes and postcards in the front tray 2 2 8 Press the front tray release point to open 2 Slide the side guide 1 to the far right the front tray then pull out the tray extension Flip open the extension bar 2 if feeding long paper Pull out the envelope stopper 3 if feeding envelopes DocuPrint 4517 4517mp User Guide Loading Paper Fan transparencies and label paper 4 Insert paper along the leit side of the tray before loading in the tray under the plastic maximum fill tab 1 Refer to Figure 2 2 on page 2 10 for correct paper orientation 5 Adjust the side guide to the size of the 6 When feeding envelopes slide the end o paper loaded in the front tray the envelope stopper over the end o
4. esses nnne 1 9 Mem ry EXDANSION m 1 10 Memory Considerations assesses sienne nnn 1 11 DocuPrint 4517 User Guide lt i Table of Contents Maintaining the Printer sess seen 1 13 Cleaning the Printer sssssccccsseeececneescesecsseecssenseessanenseessas 1 13 Replacing the EP Cartridge sees eren 1 13 Recycling the EP Cartridge sess 1 13 Replacing the Fuser Cartridge Bias Transfer Roll 1 14 Technical SUDDORE oue dont rti dod x ooo dotata fesses audio 1 15 Before Calling for Service cesses eene 1 15 Transporting the Printer eeesseessseseee eese nnns 1 16 Chapter 2 Paper Handling 22 ccccsscccooccecsssccecsesssenecessassceccsssssaneees 2 1 Selecting Paper ssssssisssssssi seen ener nnne nhan ann nnn n an 2 3 SONNO THDBF Ausciicbameidtibrenudanderstaiioreresiitiuie ecd Prset 2 4 Using the Main Tray or Lower Tray eeeeeee enne 2 5 Adjusting the Main Tray for Paper Size 2 7 Adjusting the Lower Tray for Paper Size 2 8 Using the Front Tay uses dwesi vest t wa dpa fd 2 9 Loading the Front Tray sessi enn 2 11 Automatic Tray Switching esses eese 2 13 PostScript Tray Switching eese rennen 2 13 PCL Tray Switching Source Mapping
5. The printer must be offline for Form Feed to function Displays the Main Menu and its first submenu Language The printer must be offline for Menu to function From any submenu press Menu amp to go to the top of the Main Menu See Main Menu page 3 12 for a full description Table 3 2 Page 1 of 3 3 4 DocuPrint 4517 4517mp User Guide Control Panel Features Table 3 2 Control Panel keys and their functions continued Description In the menu system exits the current menu level and returns to the previous one When setting network addresses each segment of the address is set consecutively Then the Esc key returns to the previous segment of the address rather than the previous menu Press Esc at any time in the menu system to go to the previous level No changes to values will be saved unless you first press Enter Press Esc while at Reset Menu or the top level of Main Menu to exit either menu When in the menu system accesses sets or invokes the displayed submenu value or function When a submenu is displayed press Enter to access the submenu When a printer setting is displayed such as Copies press Enter to set the current value as the default value When setting a network address press Enter to accept the current segment of the address and advance to the next segment When a printer action is displayed such as any of the Test Menu page 3 31 or Reset Menu p
6. Table G 1 Paper size support Paper Trays Escape Paper Size Sequence Number DocuPrint 4517 Envelope Main Tray Lower Tray Front Tray Feeder Executive Letter Legal 8 5 x 14 Monarch Env Com10 Env ee E E eee Eo po ee re eee ee Eo po X a ee Eo po ee Eo po X i E L Env Env ISO B5 Folio 8 5 x 13 Statement 5 5 x 8 5 Env It is possible that the Envelope Feeder may be removed while one of the PCL source mapping settings contains a sequence that includes the Envelope Feeder To guard against this the printer checks the source mapping settings and the presence of an Envelope Feeder each Appendix G DocuPrint 4517 Unique Printer Commands G 3 Paper Size time the printer is powered on If an Envelope Feeder is not attached any mapping that contains Envelope Feeder will be changed to Front If an Envelope Feeder is attached to the printer again the Envelope Feeder will not be restored in any source mapping setting automatically The Control Panel can be used to perform a Reset Menus or to select a new value for source mapping DocuPrint 4517 4517mp User Guide DocuPrint 4517 Unique Printer Commands Pa per Sou rce PCL recognizes the six paper sources shown in Table G 2 These PCL paper sources may or may not appear in your Selection software application or they may appear under alternate names Remember that these logical sources are mapped
7. Xerox Corporation Xerox Canada Limited 701 South Aviation Blvd 2650 Yonge Street El Segundo CA North York Ontario 90245 Canada USA M2M 4G7 Americas Customer Operations Rank Xerox Limited 800 Long Ridge Road Parkway Stamford CT Marlow 06904 1600 Buckinghamshire USA SL7 IYL United Kingdom Copyright 1996 1997 Xerox Corporation All Rights Reserved Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted including without limitation material generated from the software programs which are displayed on the screen such as styles templates icons screen displays looks etc XEROX The Document Company the stylized X DocuPrint and 4517 are trademarks of Xerox Corporation or its subsidiaries Adobe and PostScript are trademarks of Adobe Systems Incorporated TrueRes is a trademark of DP Tek PCL HP and LaserJet are trademarks of Hewlett Packard Company IBM is a trademark of International Business Machines Corporation Microsoft Microsoft Windows Microsoft Word MS and MS DOS are trademarks of Microsoft Corporation Univers is a trademark of Linotype AG or its subsidiaries WordPerfect is a trademark of WordPerfect Corporation Centronics is a trademark of Centronics Corporation Macintosh and TrueType are trademarks of Apple Computer Incorporated OnPage is a trademark of COMPUTER applications
8. 4i vnu Table 3 11 Page2 of 4 Chapter 3 Using the Control Panel 3 27 Interface Menu Table 3 11 Interface Menu hierarchy showing factory settings continued Interface Menu Menu Options Option Settings Language Parallel Menu Port Enable Mailbox Menu Serial Menu Sn PCL Emulat Menu LocalTalk Menu Port Timeout gt 999 secs 30 PostScript Menu Ethernet Menu Interface Menu Token Ring Menu On Parallel Menu Port Timeout 5 999 secs 30 Serial Menu Test Menu 5 System Language PCL Emulation LocalTalk Menu PostScript 2 Ethernet Menu Lang Sensing Off Token Ring Menu On See Table D 1 for Auto Job End Off IP Address Subnet On idi bois IP Address 0 0 0 0 255 255 255 255 Gateway Address defaults Subnet Mask 0 0 0 0 255 255 255 255 Gateway Address 0 0 0 0 255 255 255 255 Table 3 11 Page 3 of 4 3 28 DocuPrint 4517 4517mp User Guide Interface Menu Table 3 11 Interface Menu hierarchy showing factory settings continued Interface Menu Menu Options Option Settings p p g Language Parallel Menu Port Enable Off Mailbox Menu Serial Menu On PCL Emulat Menu LocalTalk Menu Port Timeout 5 999 secs 30 PostScript Menu Ethernet Menu System Language PCL eae a PostScript Interface Menu Token Ring Menu E Lang Sensing Off Test Menu PAddress Subnet Mask and Auto Job End Off Gateway Address On defaults LAA 00 00 00 00 00 00 FF FEFEFEFEFF Table 3 11 Pa
9. Both Cards Fail Please Remove Both Cards Qut Replace Original Card Brr DOE Power Off amp On Card Err both Replace Original Card Write Error Clear Paper Path Close Bin N Description Corrective Action The printer is in power on diagnostics ACTION None if there is no failure during power on diagnostics After other diagnostic messages the final message will be the one that the printer is online and waiting for data Paper needs to be loaded in any tray for a PostScript job ACTION Load paper of the size requested in the bottom line of the display into any tray that supports the requested size After loading the front tray or Envelope Feeder you may need to press Enter The upper and lower font macro cards have failed and can no longer be used ACTION Remove the cards and install new cards The upper and lower Xerox PCMCIA font cards were removed while the printer was offline but the cards were still being used by the software application ACTION To clear the error message and resume printing reseat the cards Press Online On completion of the print job you can take the printer offline and remove the cards Both the upper and lower Xerox PCMCIA font macro cards were removed while the printer was online ACTION Power OFF the printer then power it ON Both card slots have the wrong Xerox PCMCIA font macro cards in them The card may contain fonts macros or code ACTION Take t
10. Table 2 1 Input Main Tray Lower Tray and HCF Paper Size Tray A4 210x297mm Letter 8 5x11 216x279mm Folio 8 5x13 216x330mm Legal 8 5x14 216x356mm Executive 7 25x10 5 184x267mm Statement 5 5x8 5 140x216mm ISO B5 176x250mm Envelope COM 10 4 12x9 5 105x241mm Monarch 3 87x7 5 98x191mm DL 4 33x8 66 110x220mm C5 6 38x9 01 162x229mm C6 4 49x6 38 114x162mm Transparency A4 210x297 mm Letter 8 5x11 216x279mm Label A4 210x297 mm Letter 8 5x11 216x279mm A6 International Postcard 105 x 148mm Front Envelope Feeder Acceptable paper sizes for all DocuPrint 4517 paper trays Output Standard Output LES AES TOTO oct Mailbox Collator t Optional 500 sheet or 2 000 sheet paper handler See Appendix A for ordering information t Although the OCT will accept all paper sizes listed it can only offset A4 Letter Folio and Legal tt Only the main tray accepts Executive 2 4 4 DocuPrint 4517 4517mp User Guide Paper Handling Sto ri ng Pa per The DocuPrint 4517 s print quality is optimized when paper and other print media are properly stored Proper storage ensures optimum print quality and trouble free printer options e Store the paper on a flat surface in a relatively low humidity environment e Do not unwrap paper until you are ready to use it and rewrap any paper you are not using e Do not expose p
11. The setting for Language Menu determines which language is used to display messages on the Control Panel and to print text on the Configuration Sheet and PCL Font List Table 3 5 shows the Language Menu options and their English equivalent See Setting a Menu Option page 3 10 for the steps to find and change the language setting Note The setting for Language Menu does not revert to the factory setting when you initiate a Reset Menu option Language Menu Mailbox Menu PCL Emulat Menu PostScript Menu Interface Menu System Menu Test Menu Table 3 5 Language Menu options Menu Option English Equivalent me memet Portugu s BRA Brazilian Portuguese Chapter 3 Using the Control Panel 3 13 Using the Control Panel M al box Men u Mailbox Menu options allow you to enable and disable passwords for individual mailbox bins and for the collator The Mailbox Menu hierarchy is depicted in Table 3 6 Table 3 6 Mailbox Menu hierarchy showing factory setting Menu Options Option Settings Prompt s Language Menu Collator Enable Password Enter Password Mailbox Menu ae ERAR PCL Emulat Menu New Password gt gt XXXX PostScript Menu Disable Password Enter Password Interface Menu gt gt XXXX System Menu Mailbox Enable Password Enter Password Test Menu New Password gt gt XXXX Disable Password Enter Password gt gt XXXX Bin Full Stop Printing Send to Standrd see Step 1
12. 2 14 Using the Mailbox Collator sscccccssssececesesseecnsneneseaneneeeseas 2 19 Printing to the Mailbox Collator 2 20 Password Protecting Jobs cccssssseccccnssseecsaeseecensnseeessnenes 2 20 OPENING BINS M 2 25 Using the Offset Catch Tray OCT sees 2 26 Using the Envelope Feeder eese enne 2 27 Loading the Envelope Feeder seeeesss 2 28 Duplex Two Sided Printing eese 2 29 Print Orientation and Control Panel Settings 2 30 ii DocuPrint 4517 User Guide Table of Contents Chapter 3 Using the Control Panel sese 3 1 Control Panel Features eessssssssesee seen nnns 3 2 The DIS Lt A 3 2 TRER VS m 3 3 Navigating the Menu System esses 3 6 Menu IndiCators 1 cccssecccsseeecsaeececsenecessenesssneeessenecessenessanenes 3 8 Setting a Menu Option esses esee nnn nnne nnns 3 9 Main Men auoesssexiderescasiquE 4221202 22224002 9102230 31a FOR VR DREARROO2 3 11 LAN GUAQ CIV CNG 3 12 Mailbox Menu wii cssscccsscccccsneececueeecensecessneesessecesunsessauseesseneeees 3 13 uA MIA raa E 3 14 POStSCHDE MOIDU isset sina ei arid eau Ead e vas uaa ON aa eA CUN oR RAD 3 17 Interface Menu uc eccccsececcssececseeececnsec
13. Parallel Menu Auto Job End option D 3 Lang Sensing option D 9 Overview 3 21 Port Enable option D 13 Port Timeout option D 13 System Language option D 17 Parallel port Location 1 5 Password option Mailbox Menu Password option D 12 IX 4 DocuPrint 4517 4517mp User Guide PCL Emulat Menu 3 14 to 3 16 Copies option D 4 Default Source option D 5 Duplex option D 6 Edge to Edge option D 6 Env Feeder Size option D 6 Font Number option D 7 Font Source option D 7 Form Length option D 8 Front Tray Size option D 8 Jam Recovery option D 9 Orientation option D 11 Output Bin option D 11 Page Protection option D 11 Page Size Cont option D 11 Paper Size option D 12 Pitch option D 13 Point Size option D 13 Print Quality option D 14 Resolution option D 16 source Mapping option D 16 State Saving option D 16 Symbol Set option D 17 PCL Font List Overview 1 8 PCL Font List option D 12 PCMCIA cards Installing C 48 Ordering A 2 A 16 Removing C 48 Slot location 1 5 Perform Enhance option D 12 Pitch option D 13 Point Size option D 13 Port Enable option D 13 Port Timeout option D 13 Portugu s BRA option Language Menu 3 12 PostScript Fonts E 4 Installing C 10 to C 12 Removing C 13 to C 15 Upgrade 1 8 PostScript Font List Overview 1 8 PostScript Menu 3 1 to 3 19 Copies option D 4 Default Tray option D 5 Duplex option D 6 Env Feeder Size option D 6 Jam Recovery option D 9 Manual Size option D 10 Output Bin option
14. Table D 1 Menu Option Location s Setting s Auto Continue System Menu Off On Auto Job End Parallel Menu Serial Menu Ethernet Menu Token Ring Menu Off On Baud Rate Serial Menu 19200 9600 4800 2400 1200 600 300 Bidirectional Parallel Menu Off On Bin Full Mailbox Menu Stop Printing Send to Standard Appears only when the Mailbox Collator option is installed Control Panel Options Control Panel menu options settings and descriptions Description Controls whether the printer resumes printing after system errors occur e When set to Off the printer does not automatically resume Enter must be pressed before normal printer operations can continue e When set to On the printer automatically resumes operation after certain system errors if Enter is not pressed within ten seconds The On setting is useful in a networked environment Controls automatic ending of a print job that does not finish printing With the Hard Disk option installed and Disk Spooling page D 6 set to On Auto Job End is always On regardless of setting Controls the speed at which data is transferred This setting must match the host computer baud rate setting Your software application may set the baud rate If not use the DOS MODE command to modify the baud rate on the host computer Activates two way communications between the printer and your computer The On setting enables the pr
15. e One sided 97K15300 SIMM specifications e No parity e 70 nanosecond access time e 32 bits e One sided 97K22330 SIMM specifications e No parity e 70 nanosecond access time e 32 bits e Two sided PostScript Option DocuPrint 4517 Adobe PostScript Level 2 Language Interpreter SIMM 97K22160 English Xerox 6 MB printer memory is recommended 97K22180 Spanish Xerox 97K26210 English Rank Xerox 97K26220 French 97K26230 German 97K26240 Italian 97K26250 Spanish Table A 1 Page 2 of 13 Appendix A Ordering Printer Options A 3 Ordering Printer Options Table A 1 Printer options and accessories continued Comments Xerox Network Interface Cards NICs XNIC E NET Xerox Network Interface Card for Ethernet with BNC and RJ 45 connectors XNIC T RING Xerox Network Interface Card for Token Ring with RJ 45 and female DB 9 connectors XNIC L TALK Xerox Network Interface Card for LocalTalk with a DIN 8 connector 97502021 English Xerox 97502022 English Rank Xerox 97502023 Spanish For French German or Italian part numbers contact your dealer or Xerox Rank Xerox 97502025 English Xerox 97502026 English Rank Xerox 97502027 Spanish For French German or Italian part numbers contact your dealer or Xerox Rank Xerox 97K22190 English Xerox 97K26030 English Rank Xerox 97K26040 French 97K26050 German 97K26060 Italian 97K26070 Spanish Doc
16. 300E81940 Portuguese Table A 1 Page 4 of 13 Appendix A Ordering Printer Options A 5 Ordering Printer Options Table A 1 Printer options and accessories continued Comments Windows NT 3 5 1 301E07310 English Windows NT 4 x uni driver is provided on 301E07680 Spanish Microsoft Uni Driver the Microsoft NT 4 x distribution CD 301E07670 German 301E07650 French 301E07660 Italian 301E07460 Portuguese Printer Driver Software PostScript PostScript Driver Kit 300K53255 English Includes full set of diskettes also available end 300K53265 Spanish individually as listed below OS 2 2 1 300K58002 German Windows 3 1 25 390K58012 French Macintosh UNIX Solaris 300K57982 Italian 300K53301 Portuguese 300K57972 Russian 300K53282 French Canadian Windows NT 3 5 1 301E19270 English Also available as part of PostScript Driver Kit 301E19290 Spanish ISDN 301E19320 German 301E19280 French 301E19310 Italian 301E19300 Portuguese OS 2 Warp and 2 1 300E81371 English Also available as part of PostScript Driver Kit listed above 300E81371 Spanish 300E81371 German 300E81371 French 300E81371 Italian 300E81970 Portuguese 300E81730 French Canadian Table A 1 Page 5 of 13 A 6 DocuPrint 4517 4517mp User Guide Table A 1 Printer options and accessories continued Ordering Printer Options Comments Windows 3 1 95 Macintosh UNIX Solaris 300E81423 English 300E81543 Spanish 300E81661 German 300
17. Antique Olive Medium Antique Olive Bold Antique Olive Italic Albertus Semi Bold Albertus Extra Bold CG Omega Medium CG Omega Bold CG Omega Bold Italic CG Omega Italic CG Times Medium CG Times Bold CG Times Bold Italic CG Times Italic Clarendon Cond Bold Coronet Medium Italic Courier Medium Courier Bold Courier Bold Italic Courier Italic DocuPrint 4517 base printer PCL fonts Intellifonts Bitmap Fonts Garamond Antiqua Line Printer Medium Garamond Halbfett Bold Garamond Kursiv Halbfett Bold Italic Garamond Kursiv Italic Letter Gothic Medium Letter Gothic Bold Letter Gothic Italic Marigold Medium Univers Medium Univers Bold Univers Bold Italic Univers Italic Univers Cond Medium Univers Cond Italic Univers Cond Bold Univers Cond Bold Italic To review the PCL fonts in your printer print a PCL Font List as described on the next page Note E 2 DocuPrint 4517 4517mp User Guide Base Printer Fonts Printing a PCL Font List 1 On the Control Panel press Online to take the printer ofiline 2 Press Menu then Up or Down until you see Main Menu Lest Menu 3 Press Enter then Up or Down until you see Test Menu PCL Font List 4 Press Enter again to print the PCL Font List 5 Aiter the PCL Font List prints press Online again to bring the printer online Appendix E Printer Resident Fonts E 3 Printer Resident Fonts PostS cri pt W
18. DocuPrint Description Corrective Action The hard disk partition block cannot be understood This is probably because a new disk has been installed This message flashes alternately with the two line message Press to Init Pressdlto Abort ACTION Press Up to format the disk or press Down v to abort The partition block of the Xerox PCMCIA macro card in the lower slot cannot be understood This message flashes alternately with the two line message PressTto INTEL Presslto Abort ACTION Press Up to format the card or press Down to abort The partition block of the Xerox PCMCIA macro card in the upper slot cannot be understood This message flashes alternately with the two line message PressTto Lhlk Press 4to Abort ACTION Press Up to format the card or press Down to abort The upper Xerox PCMCIA font macro card was removed while the printer was online ACTION Power OFF the printer then power it ON to resume normal operations The upper card slot has the wrong Xerox PCMCIA font macro card in it The card may contain fonts macros or code ACTION Take the printer offline and replace the card formerly in the slot The upper Xerox PCMCIA font macro card is bad and cannot be used ACTION Power OFF the printer then power it ON If the problem persists remove the card and install a new card The upper Xerox PCMCIA font macro card was removed while the printer was offline but the card
19. Inc All other product names are trademarks tradenames of their respective owners PCL and PCL 5e are trademarks of Hewlett Packard Company This printer contains an emulation of the Hewlett Packard PCL 5e command language recognizes HP PCL 5e commands and processes these commands in a manner comparable with Hewlett Packard LaserJet printer products Notice Specifications described in this publication are subject to change without notice Use of some features may be limited by your hardware or software configuration Contact your dealer Xerox or Rank Xerox for details Table of Contents Chapter 1 DocuPrint 4517 Quick Tour seen 1 1 DocuPrint 4517 and DocuPrint 4517mp Models 1 3 How Much of This Book Must I Read ussssss 1 4 Printer COMPONENTS x uoisuesesain quas idsd das tdv teiar 1 5 Spedali FoatUreS serseri ine eee acer tee ees 1 6 POWED SAVE im c 1 6 High Resolution Printing eese essen 1 6 Edge to Edge Printing sees eene 1 7 Automatic Tray Switching esses eere 1 7 Automatic Language Sensing and Switching 1 7 SUA CS SAVIO A 1 8 Printer Generated Reports ccccseeccssseecsesscesseseeeseenessaneees 1 8 PostScript Upgrades ceases eee 1 8 DUDICX FIDON gr E 1 9 Increased Paper Handling esses 1 9 Collating and Offsetting
20. Installed options 5 Press Online to put the printer back online C 54 DocuPrint 4517 4517mp User Guide Xerox Network Interface Card XNIC Installing and Removing Printer Options This section contains two sets of instructions e Installing the XNIC page C 56 e Removing the XNIC page C 60 These instructions apply to Ethernet XNIC E NET Token Ring XNIC T RING and LocalTalk XNIC L TALK Caution The XNIC and controller board are sensitive to static electricity Before installing the XNIC discharge static electricity from your body by touching something metal such as the metal back plate on any device plugged into a grounded power source If you walk around before finishing the installation again discharge any static electricity Never remove the printer controller board while the printer is plugged in The printer is capable of supporting two XNICs however do not install two of the same XNICs in the printer Appendix C Installing and Removing Printer Options C 55 Xerox Network Interface Card XNIC Installing the XNIC Be sure to refer to the XNIC Configuration Guide for important network connection instructions 1 Power OFF the printer and disconnect the power cord and any inter ace cables e If installing the XNIC T RING continue with Step 2 e If installing the XNIC E NET skip to Step 4 on page C 57 e If installing the XNIC L TALK skip to Step 5 on
21. seessseeseeeeeeee 2 23 Chapter 2 Paper Handling 2 1 Paper Handling Using the Mailbox Collator ssesssssssssssss 2 24 Printing to the Mailbox Collator sss 2 25 Password Protecting JOOS asususszesboiusiedibiuqtpa aomuRuCS qos iu dud 2 25 ENaDINO FASS WON GS astueesspaute eremum ambe me tadunti RdpC EE RUNDE aE 2 26 DD SAN Ou assVVODS s cotes tied aa MM Fa M CHO eR MN 2 28 Opening BINS m E 2 31 Opening Password Enabled Bins sseeesssssss 2 31 Opening Password Disabled Bins ssseesssssss 2 31 Using the Offset Catch Tray OCT sssssssss 2 32 Duplex Two Sided Printing ssesssssussss 2 33 Print Orientation and Control Panel Settings 2 34 2 2 DocuPrint 4517 4517mp User Guide Selecting Paper Paper Handling Table 2 1 on page 2 4 lists the size paper envelopes and other print media you can use with all DocuPrint 4517 input and output trays Using sizes other than those listed in Table 2 1 or paper not recommended for laser printers may result in paper jams The DocuPrint 4517 supports paper weights as follows 16 28 lbs 60 105 gsm via paper trays 16 28 lbs 60 105 gsm and A6 international postcard 190 gsm via the front tray 17 24 lbs 64 90 gsm with duplex The optional HCF supports 18 24 lbs 68 90 gsm Chapter 2 Paper Handling 2 3 Selecting Paper
22. the envelope stack Refer to Figure 2 3 on page 2 11 for correct envelope orientation The envelope stopper keeps envelopes from backing out of the stack while feeding Chapter 2 Paper Handling 2 9 Loading Paper 7 Because the front tray does not have a paper size sensor you must tell the printer which size paper is loaded Set the following options after loading paper in the front tray e For PCL jobs set the Front Tray Size option via the PCL Emulat menu to the size paper loaded in the front tray e For PostScript jobs set the Manual Size option via the PostScript menu to the size paper loaded in the front tray Changing Front Tray Size in the PCL Emulat Menu changes the PostScript Manual Size and vice versa See Chapter 3 Using the Control Panel for instructions on accessing the PCL Emulat and PostScript menus When you send a job to the printer that requests a paper size that is different than the size currently entered in the Control Panel the following message will be displayed Front Tray Load X or Feed X In response to this message you may either load the requested paper size or press Enter The printer will assume the paper size loaded is the requested paper size and will automatically update the Control Panel menus PostScript and PCL Emulat Front Tray Size to the size requested by your job If you load a paper size different than requested the printer will not be aware of this discrepancy
23. 10 amp DocuPrint 4517 4517mp User Guide Appendix C Installing and Removing Printer Options Precautions uui nte dobi SER eta ble nien etin eta E Med assa ER d edo un C 3 Memory SIMMS m C 4 Installing a Memory SIMM ssssssss IH C 4 Removing a Memory SIMM sese C 7 PostScript SIMM sss C 9 Installing a PostScript SIMM sss C 9 REMOVING a PostScript SIMM ssa i staketenr tans utor ordo epa vario C 12 H rd DV ittastetu eeen exten n Rena a LADO C 15 Installing the Hard Drive escapan en eene ra paa reve as ovde di Grata ld C 15 Removing the Hard Drive ssssssseeneee C 18 Duplex Module sssssI C 20 Installing the Duplex Module oe tir traiter arces C 20 Removing the Duplex Module sese C 22 Appendix C Installing and Removing Printer Options C 1 Installing and Removing Printer Options 500 sheet Paper Deck and Cassette sususs C 23 Installing One 500 sheet Paper Deck and Cassette C 23 Installing Two 500 sheet Paper Decks and Cassettes C 26 Removing a 500 sheet Paper Deck and Cassette C 30 2 000 sheet High Capacity Feeder HCF C 32 Installing the 2 000 sheet High Capacity Feeder C 33 Removing the 2 000 sheet High Capacity Feeder C 37 Offset Catch Tray OCT wich ee eee C 39 Jew ge
24. 4517 4517mp User Guide Printing to the Mailbox Collator Using the Mailbox Collator Using a DocuPrint 4517 printer driver select a specific Bin or Collator as the paper output destination for your job then print your job For job collation select Collator from the DocuPrint 4517 printer driver but do not select disable Collate in the application print window Password Protecting Jobs e Bins are numbered from 1 10 top to bottom e Each bin can hold up to 50 sheets of 20 Ib 75 g m paper When a bin becomes full The remainder of the print job is diverted to the top output tray when the Bin Full option in the Mailbox Menu is set to Send to Standard and the full bin is not password protected Printing stops when the Bin Full option is set to Stop Printing or if the full bin is password protected Once you remove the output the printer resumes printing Using the DocuPrint 4517 Control Panel you can set a different password for each mailbox bin and one password for the collator mode A job sent to a password enabled bin can only be removed by the individual with the bin password a job sent to the collator can only be removed from the password enabled collator mode by the individual with the collator password Xerox recommends that you use the Mailbox Collator exclusively in either collator mode or bin mode not both if you plan to set passwords The only way to control the mode in whi
25. 6 Troubleshooting e Ordering printer options Appendix A Ordering Printer Options e Replacing consumables Appendix B Replacing Consumables e Installing and removing printer options Appendix C Installing and Removing Printer Options e Printer specifications Appendix F Printer Specifications 1 4 DocuPrint 4517 4517mp User Guide Printer Components Front View Control Panel Display Control Panel Keypad Recessed Grip Power Switch Standard Output Tray Front Cover Front Cover Release Button 0O N O uUi A WN Front Tray Multi sheet Bypass Tray 9 Front Tray Release Point 10 Main Tray Rear View Option Interface Cover Rear Cover Serial Port optional Xerox Font Macro Card Slots Power Inlet Network Ports options Diagnostic LED Parallel Port O OO N OQ uU A W N Controller Assembly t The serial port is a factory configuration and must be ordered at the time of the initial printer order DocuPrint 4517 Quick Tour The major printer components are indicated below Figure 1 1 Major printer components Io MM MY MI Mi MMMM Chapter 1 DocuPrint 4517 Quick Tour 1 5 DocuPrint 4517 Quick Tour Special several features have been designed into the DocuPrint 4517 to enhance your printing environment Using the printer s Featu res Control Panel menu system you can tailor printer settings to match your printing requirements s
26. 6 30 A paper jam has occurred The message alternates with the message Offset Jam Open Rear Cover ACTION See OCT Jam page 6 33 Current job cannot print because it exceeds available memory e Even though Auto Continue may be On you will see the message below for ten seconds Press e The printer waits ten seconds then resumes in effect pressing Enter for you The page is ejected from the printer Depending on the cause of the problem your print job may continue or be ended ACTION Reduce resolution to 600 x 600 dpi e Install additional memory e Contact your dealer or Xerox Rank Xerox Table 6 2 Page 14 of 22 Chapter 6 Troubleshooting 6 19 Control Panel Messages Table 6 2 Control Panel messages continued Message Page Too Complex Paper Jam Oven Fron Cover Paper Jam Open Rear Cover Paper Size Jam DO Sear Lover PCL Font List Printing 6 20 DocuPrint Description Corrective Action In PCL or PostScript the printing on a page is broken into horizontal bands When the Page Protection option is set to Off as a page is processed each band has a limited time to be composed and imprinted on the page Page Too Complex means the current page cannot print because there is not enough time to compose it ACTION Press Enter The page will be ejected and the print job will continue The page that was too complex may be printed on more than one sheet of paper To achiev
27. Appendix A Ordering Printer Options to order a 500 sheet Paper Deck and Cassette or the HCF Two optional output trays are available for the DocuPrint 4517 that provide a second output destination for your print jobs send your print job to the standard output tray or either optional output device e The Offset Catch Tray OCT sits above the standard output tray It increases the output tray capacity for the printer and offsets jobs from each other e The Mailbox Collator sits atop the standard output tray and collates multiple copies or separates your jobs into 10 separate bins For privacy set passwords for the bins see Chapter 2 Paper Handling for more information about using the Offset Catch Tray and Mailbox Collator Chapter 1 DocuPrint 4517 Quick Tour 1 9 Special Features See Appendix A Ordering Printer Options to order an Offset Catch Tray or a Mailbox Collator Memory The DocuPrint 4517 Version 2 0 base printer has 4 MB of Exp ansion resident memory systems prior to Version 2 0 have 2 MB of base memory and can be increased with available 4 MB 16 MB and 32 MB SIMMs A hard drive is also available for the printer The hard drive can be used for print spooling font storage macro storage and state saving see Chapter 5 Using the Hard Drive Downloading Fonts for more information about the hard drive See Appendix A Ordering Printer Options to order more printer memory or a hard drive 1 10 DocuPri
28. Cartridge BTR ssssssssssss B 5 Appendix B Replacing Consumables B 1 Replacing Consumables Replacing the EP Cartridge e Do not expose the EP electronic printing cartridge to direct sunlight or artificial light for more than 15 minutes Overexposure will permanently damage the Caution photosensitive imaging drum e Do not open the drum shutter or touch the green imaging drum e Complete the EP cartridge installation within 15 minutes of removing the cartridge from its package Open the front cover by pressing the 2 Remove the old EP cartridge by li ting it button on top of the cover towards the rear o the printer then pulling it up and out B 2 DocuPrint 4517 4517mp User Guide Replacing the EP Cartridge A Do not discard the old EP cartridge 3 Remove the new EP cartridge from its Return it to Xerox Rank Xerox wrapper Refer to the printed instructions accompanying the EP cartridge Gently shake the EP cartridge several 5 Remove the tape strip times to evenly distribute the toner Appendix B Replacing Consumables B 3 Replacing the EP Cartridge 6 Insert the EP cartridge into the guide channels marked by the arrows inside the front cover Push in until it clicks in place then close the front cover B 4 DocuPrint 4517 4517mp User Guide Replacing Consumables Replaci
29. Control Panel display advises what size paper to load Paper needs to be loaded in the first lower tray 500 sheet Paper Deck and Cassette or 2 000 sheet High Capacity Feeder and or the main tray ACTION The message on the bottom line of the Control Panel display advises what size paper to load Paper needs to be loaded in either lower tray 500 sheet Paper Deck and Cassette or 2 000 sheet High Capacity Feeder ACTION The message on the bottom line of the Control Panel display advises what size paper to load Paper has jammed feeding from the second lower tray 500 sheet Paper Deck and Cassette or 2 000 sheet High Capacity Feeder The message alternates with Open Front Cover Remove Jam Sheet ACTION Remove the second lower tray or open the paper drawer of the HCF open the front printer cover and pull out the jammed paper Then replace the lower tray or close the HCF paper drawer and close the front printer cover See Lower 2 Tray Jam with 500 sheet Paper Deck and Cassette page 6 31 The second lower tray 500 sheet Paper Deck and Cassette or 2 000 sheet High Capacity Feeder is empty ACTION Reload the correct size paper The second lower tray 500 sheet Paper Deck and Cassette or 2 000 sheet High Capacity Feeder has failed Printing from this tray cannot continue ACTION Power off the printer and check the Lower Tray connection If the failure continues contact your dealer or Xerox Rank Xerox The paper c
30. D 22 is changed If the Font Source setting specifies a location other than Internal Font Number reverts to 0 automatically Table D 1 Page 6 of 21 DocuPrint 4517 4517mp User Guide Table D 1 Menu Option Location s Setting s Format the Disk Test Menu Appears only when the hard drive option is installed Form Length PCL Emulat Menu 005 128 64 Europe 60 USA Front Tray Size PCL Emulat Menu Legal 8 5x14 Folio 8 5x13 Letter 8 5x11 USA A4 210x297 Europe Exec 7 25x10 5 ISO B5 176x250 Statement 5 5x8 5 A6 105x148 Com 10 4 1 8x9 5 C5 162x229 DL 110x220 Monarch 3 7 8x7 5 C6 114x162 Control Panel Options Control Panel menu options settings and descriptions continued Description Causes the hard disk to be formatted or reformatted This action erases all data on the hard disk It must therefore be confirmed twice before it is executed Number of lines per page used in PCL The Form Length setting is automatically adjusted when Paper Size page D 15 is changed For example if you set Paper Size to A4 210x297 Form Length is adjusted to 64 automatically If Paper Size is set to Letter 8 5x11 Form Length is adjusted to 60 Hold Up or Down v for approximately two seconds and Form Length scrolls in increments of 10 Specifies the size of paper loaded in the Front Tray Because the front tray does not have a size sensor this setting i
31. Description Controls activation of the port e When set to On the port is enabled so that the printer can receive print jobs through it The port becomes part of a port polling sequence that includes all ports e When changed from Off to On the respective NIC is initialized e When set to Off the port is disabled so that no communication with the host occurs through this port If you are not using the port you can set Port Enable to Off Time interval for determining when to end an incomplete print job and poll the next port in the polling sequence This option works in conjunction with Auto Job End page D 3 Hold Up or Down for approximately two seconds and Port Timeout scrolls in increments of 10 Invokes the PostScript Menu The DocuPrint 4517 conforms to EPA Energy Star guidelines The printer will enter a low power state after the specified period of inactivity This timeout is adjustable to 15 30 60 90 or 120 minutes via this option When in the low power state the printer displays Power Saver On onthe Control Panel When a print job is received while in the Power Saver mode the printer may require up to 70 seconds of warm up time before the first sheet is fed from the input tray Controls the density of the image printed on the page The lower the setting the lower the density the higher the number the higher the print density Changing the default setting can adversely affect gray shading line sharpn
32. Description Corrective Action Paper has jammed feeding to the Mailbox Collator The message alternates with Clear Paper Path ACTION Open the Mailbox Collator s rear cover and pull out the jammed paper Then close the Mailbox Collator s rear cover See Mailbox Collator Jam page 6 33 Paper needs to be loaded into the Main or Front Trays ACTION The message on the bottom line of the Control Panel display advises what size paper to load Paper needs to be loaded into the main tray ACTION The message on the bottom line of the Control Panel display advises what size paper to load The main tray is empty ACTION Reload the correct size paper The main tray has failed Printing cannot continue from this tray ACTION Contact your dealer or Xerox Rank Xerox Paper has jammed feeding from the main tray The message alternates with Open Front Cover Remove Jam Sheet ACTION Remove the main tray open the front cover and pull out the jammed paper Then replace the main tray and close the front cover See Main Iray Jam page 6 30 The main tray has been removed or is not pushed in all the way from the printer ACTION Insert the main tray into the printer Your application specifies Manual Feed as the paper source Feed paper from the front tray ACTION The message on the bottom line of the Control Panel display advises what size paper to insert You may use the paper size requested or any size
33. DocuPrint 4517 4517mp User Guide Lang Sensing option D 9 Port Enable option D 13 Port Timeout option D 13 System Language option D 17 Fmt LwrMacroCard option D 7 Fmt UprMacroCard option D 7 Font cards Installing C 48 Ordering A 16 Removing C 48 Font Number option D 7 Font Source option D 7 Fonts Downloading 5 4 PCL E 2 PostScript E 4 Printing PCL Font List E 3 Form Feed key 3 4 Form Length option D 8 Format the Disk option D 8 Francais option Language Menu 3 12 Front cover Location 1 5 Front tray Loading 2 11 to 2 12 Location 1 5 Paper jams 6 29 Paper orientation 2 9 to 2 10 Paper sizes 2 3 Front Tray Size option D 8 Fuser cartridge Ordering A 2 Replacing 1 14 B 5 to B 9 Hard disk see Hard drive Hard drive 5 2 to 5 5 Disk spooling 5 2 Downloading 5 2 5 4 Formatting 5 3 Installing C 16 to C 18 Ordering A 3 Print spooling 5 2 Removing C 19 to C 20 State saving 5 2 Hex Dump option D 8 ij Interface Menu 3 20 to 3 24 Italiano option Language Menu 3 12 J Jam Recovery option D 9 L Lang Sensing option D 9 Language 3 12 Language Menu 3 12 Options Deutsch 3 12 English 3 12 Espanol 3 12 Francais 3 12 Italiano 3 12 Portugu s BRA 3 12 Language sensing Overview 1 7 7 LocalTalk card see XNIC L TALK LocalTalk Menu 3 22 3 23 Port Enable option D 13 Port Timeout option D 13 Lower tray Adjusting size 2 8 Capacity 2 5 Ordering A 2 Overview 1 9 Paper jams 6 30 Pa
34. First cancel the print job from the host Then invoke Reset Printer Reset Printer cancels any print jobs being processed and clears all temporary fonts and macros Reset Printer does not change the menu settings of any network option However any current print jobs being processed by a network option will be discarded Resets the Token Ring network interface card to its power on state Specifies dots per inch dpi When Print Quality page D 18 is set to TrueRes or Toner Saving you cannot set Resolution to 1200x600 Invokes the Serial Menu Table D 1 Page 17 of 21 Appendix D Control Panel Options D 19 Control Panel Options Table D 1 Control Panel menu options settings and descriptions continued Menu Option Location s Description Setting s Source Mapping Maps the PCL paper source commands to the printer s paper trays PCL Emulat Menu Each paper source may be mapped to one of the following settings Options Paper Sources Main Tray Lower 1 Tray Upper Front Tray Lower 2 Tray Manual Main Front Tray Lower 1 Main Manual Envelope Front Main Tray Lower 2 Main Lower Front Lower 1 Lower 1 Lower 2 Large Capacity Front Lower2 Lwr1 Lwr2 Main Envelope Feeder Envelope Feeder 1 Appears only in V2 0 or greater Appears only when one or two optional lower trays are installed tt Appears only when the optional Envelope Feeder is installed The 2 000 sheet High Capacity Feeder appears as a Lower
35. High Capacity Feeder is installed Lower 2 Additional Source Mapping settings that Lower 2 Main appear when a second Lower Tray is Lower 1 Lower 2 installed Lwr1 Lwr2 Main Front Lower 2t t Version 2 0 or later The optional High Capacity Feeder when installed will appear as a Lower Tray 2 20 DocuPrint 4517 4517mp User Guide Automatic Tray Switching Default Source Mapping Settings Table 2 5 shows the Source Mapping settings in effect with the base printer as well as those when one or two Lower lrays are installed Table 2 5 Default Source Mapping settings Base One Two Envelope PCL Paper Source Configuration Lower Tray Lower Trays Feeder Manual Front Tray Front Tray Front Tray Front Tray Manual Envelope Envelope Feeder Envelope Feeder Envelope Feeder t These will default the same as the appropriate Lower Tray column if both Lower Tray s and Envelope Feeder are installed Customizing Source Mapping Settings You may change the Source Mapping settings to best fit your printing needs For example you may want the printer to automatically feed from the front tray when the main tray becomes empty The Source Mapping examples shown next in this guide can help you customize Source Mapping settings for your printing environment Customizing your Source Mapping settings on the printer may cause different trays to be used than are selected in your printer drivers Caution Chapter 2 Pape
36. ISO 11 Swedish ISO 15 Italian ISO 17 Spanish ISO 21 German ISO 60 Norw V1 ISO 69 French Legal Math 8 Microsoft Publ PC 8 PC 8 DN PC 8 Tk PC 850 PC 852 Pi Font PS Math PS Text Roman 8 Ventura Int l Ventura Math Ventura US Win 3 0 Win L1 Win L2 Win L5 System Language Specifies the page description language PDL the printer will use for print jobs coming through the port Parallel Menu Serial Menu Ethernet Menu x When Lang Sensing page D 12 is set to On System Language is used Token Ring Menu j only when the printer cannot detect the PDL used in the incoming print PCL Emulation job PostScript Appears only with the PostScript option installed Table D 1 Page 20 of 21 D 22 DocuPrint 4517 4517mp User Guide Control Panel Options Table D 1 Control Panel menu options settings and descriptions continued Menu Option Location s Description Setting s Test Menu Invokes the Test Menu Main Menu Test Print Prints a test pattern for analysis of print quality over the entire page intended for use by the service technician Test Menu y The number of Test Prints produced is determined by Copies page D 4 and printed from the Default Source page D 5 both specified in the PCL Emulat Menu If the System Menu setting Defaults page D 5 is USA Letter 8 5x11 paper is used otherwise A4 paper is used jest Print will cause a printer reset clearing any incomplete
37. Jams Table 6 4 Paper jam messages and corrective actions continued Control Panel Message Type of Paper Jam Remedial Action Offset Jam OCT Jam Open Rear Cover d Open the rear cover 1 1 alternating with 2 Open the OCT rear cover 2 Open Offset Door 3 Remove the jammed paper Clear Paper Path 4 Close the OCT rear cover 5 Close the printer s rear cover Mili Mailbox Jam Mailbox Collator Jam Open Mailbx Door j Open the rear cover of the alternating with Mailbox Collator 1 Clear Paper Path Remove the jammed paper Close the rear cover of the Mailbox Collator III Table 6 4 Page 4 of 7 Chapter 6 Troubleshooting 6 33 Paper Jams Table 6 4 Paper jam messages and corrective actions continued Control Panel Message Type of Paper Jam Remedial Action Paper Jam Duplex Module Jam Open Rear Cover Open the rear cover 1 Remove the Duplex Module Remove DuplxUnit Remove the jammed paper Clear Paper Path Replace the Duplex Module Close the rear cover alternating with On rare occasions paper may jam in the fuser To clear a fuser jam refer to Fuser Jam Clearance at the end of this table Paper Jam Paper Exit Jam Open Rear Cover 7 1 Open the rear cover 1 2 Remove the jammed paper Clear Paper Path 3 If you do not see the jammed paper remove the Duplex Module remove the jammed paper then repla
38. Language option in the appropriate Interface Menu to PostScript and try sending the job again e Check your software to make sure the PostScript header file is being sent to the printer Table 6 1 Page 2 of 3 6 4 DocuPrint 4517 4517mp User Guide Printer Operation Problems Table 6 1 Printer operation problems continued Problem The job does not print in Check the spelling of the requested font in your PostScript file Many times a typo the requested font is the problem If the font is spelled correctly print a PS Font List to check if the font is present If it is not download the font and resend the job The bottom edge of the For PCL jobs set the Page Protection option in the PCL Emulat Menu to the size of page is cut off or there the paper for the job or to the next larger size are white bands For PostScript jobs set the Page Protection option in the PostScript Menu to On A PCL job prints but the Set the Edge to Edge option in the PCL Emulat Menu to On edges are cut off A PostScript job fails to Check that PostScript is installed also check that you are using a DocuPrint print 4517 PostScript printer driver If the Lang Sensing option in the appropriate Interface Menu is set to On set the System Language option to PostScript and re send the job Set the Print Errors option in the PostScript Menu to On and resend the job e If an error page prints there is a problem in the PostScript coding
39. Module page C 22 At least 4 MB of printer memory is recommended but not required for printing two sided duplex jobs See Appendix A Ordering Printer Options for ordering additional memory Installing the Duplex Module 1 Power OFF the printer and disconnect the power cord and any inter ace cables 2 Open the rear cover 3 Insert the Duplex Module through the guide channels C 20 DocuPrint 4517 4517mp User Guide Duplex Module Make sure the green side locks at both 5 Close the rear cover plug in the power ends click into position cord and power ON the printer After warming up the Control Panel displays the following message Online Ready If any other message is displayed see Table 6 2 starting on page 6 6 Print a Configuration Sheet and check that the Duplex Module appears on it as an installed option If not remove the Duplex Unit page C 22 and reinstall it repeating Steps 1 to 6 of this procedure Consult Duplex Two Sided Printing page 2 33 in Chapter 2 Paper Handling ior instructions on two sided printing During duplex printing the paper partially enters the standard tray then feeds back into the printer Keep the original packaging material in case you ever need to remove the option Appendix C Installing and Removing Printer Options C 21 Duplex Module Removing the Duplex Modul
40. PCL Macro Commands Table G 6 4517 Delete Macro Command Format lt ESC gt lt SOH gt lt STX gt MACROP lt loc gt lt ETX gt where lt ESC gt is the ascii ESC character 1B hexadecimal SOH is the ascii SOH character 01 hexadecimal lt STX gt is the ascii STX character 02 hexadecimal lt loc gt is DC for disk or CO for Upper Card or C1 for Lower Card lt ETX gt is the ascii ETX character 03 hexadecimal G 10 DocuPrint 4517 4517mp User Guide DocuPrint 4517 Unique Printer Commands Font Priority In cases where a duplicate font exists on the printer the printer will access the font in priority order as follows 1 Soft 2 Upper Font Card 3 Lower Font Card 4 Disk 5 Resident Appendix G DocuPrint 4517 Unique Printer Commands G 11 G 12 DocuPrint 4517 4517mp User Guide Appendix H Environmental Specifications Appendix H Environmental Specifications H 1 Environmental Specifications The Xerox Commitment to Environmental Quality Acoustic Noise Figures Xerox Corporation is committed to an international program to safeguard our environment by diverting certain products and materials from the solid waste stream We do this by reusing serviceable components and remanufacturing selected products To support this effort we have made it easy for you to return selected printer equipment and empty print cartridges to Xerox We recondition the print cartridges and refill them wit
41. PostScript Menu Table 3 10 PostScript Menu hierarchy showing factory settings continued Menu Options Option Settings Env Feeder Size Com 10 USA C5 DL Europe Monarch C6 Output Bin Standard OCT No Offset OCT On Job OCT On Job Copy Collator Bin1 Bin10 Print Errors Off On Page Protection Off On Jam Recovery Off On Resolution 600x600 1200x600 only if Print Quality is set to Normal Print Quality Normal TrueRes only if Resolution is set to 600x600 Toner Saving only if Resolution is set to 600x600 Duplex Off Tumble Regular 1 Appears only when a lower tray 500 sheet Paper Deck or 2 000 sheet High Capacity Feeder option is installed 2 Appears only when the Envelope Feeder option is installed 3 Appears only in V2 0 or greater 4 Appears only when the Offset Catch Tray OCT option is installed 5 Appears only when the Mailbox Collator option is installed 6 Appears only when the Duplex Module option is installed Table 3 10 Page 2 of 2 Chapter 3 Using the Control Panel 3 23 Using the Control Panel Inte rf ace The Mid Menu oe submenus for the parallel port on the printer It also includes submenus for network Men u interface ports and serial port when one or more network p p interface cards or serial port are present The Interface Menu may include submenus for the following e Parallel Menu see page 3 26 e Serial Menu V2 0 or greater see page 3 27 e Loca
42. Printable Area For PostScript jobs full size of the paper For PCL 5e Emulation jobs e Full size of the paper when the Edge to Edge option is set to On e When the Edge to Edge option is set to Off full size of the paper minus a 1 6 margin at the top bottom left and right edges Processor Intel 25 50 MHz i960 JD CPU with an i82961 KD banding co processor Nominal Voltage 110 115 V 220 240 V Nominal Frequency 50 Hz 60 Hz Power Consumption Less than 580 W during operation Power Saver mode operational after specified period of not printing 15 30 60 90 120 minutes or Off Noise Level 49 5 dB continuous sound less than 35 dB in standby Temperature 41 F to 95 F during operation 5 C to 35 C during operation Relative Humidity 1596 to 8596 during operation Dimensions 11 6x 17 4 x 16 5 inches H x W x D 294 x 442 x 418 mm H x W x D Weight 40 9 Ibs 18 6 Kg Memory Capacity 64 MB maximum Table F1 Page 1 of 2 F2 DocuPrint 4517 4517mp User Guide Factory Provided Features Available Options See Appendix A Ordering Printer Options for ordering information Table F 1 DocuPrint 4517 One 250 sheet paper tray Front Tray Multi Sheet Bypass Tray EP electronic printing cartridge Power cord Printer driver diskettes User documentation 4MB RAM printer memory 4 MB SIMM 16 MB SIMM 32 MB SIMM 500 sheet Paper Deck and Cassette lower tray 2 000 sheet High Capacity Feeder HCF
43. Printer Commands PCL Macro Commands The DocuPrint 4517 supports downloading of PCL macros to memory optional PCMCTA card and or Hard Disk The 4517 PCL Windows driver provides the capability to create and download macros which will work with most applications In addition application specialists that develop tailored applications can use form creation packages or hand code macros and include the 4517 PCL macro download delete commands These commands should be used only by technical persons programming printer applications programs that involve storing deleting macros on the printer s Hard Disk and or PCMCIA card The 4517 uses custom PCL commands to download and delete PCL macros to from the optional Hard Disk and PCMCIA card Standard PCL commands are used to download PCL Macros to memory and to invoke the downloaded Macros from any device via reference to the Macro ID In cases where a duplicate Macro number exists on the printer the printer will access the Macro in priority order as follows Memory PCMCIA Upper Card PCMCIA Lower Card Rigid Disk However to ensure consistent results it is recommended to delete duplicate Macro ID s from the printer prior to downloading a new Macro DocuPrint 4517 4517mp User Guide PCL Macro Commands Tables G 4 to G 6 provide the macro commands for downloading and deleting macros Table G 4 4517 Download Macro Command Format lt ESC gt lt SOH gt lt STX gt MACROL lt loc gt lt ma
44. Test Menu C5 DL Monarch C6 Env Feeder Size Com 10 USA C5 DL Europe Monarch C6 Table 3 8 Page 2 of 4 Chapter 3 Using the Control Panel 3 17 PCL Emulat Menu Table 3 8 PCL Emulat Menu hierarchy showing factory settings continued Menu Options Option Settings Language Menu Output Bin Standard OCT No Offset Mail ailbox Menu OCT On Job PCL Emulat Menu OCT On Job Copy Collator PostScript Menu Bin1 Bin108 Interface M eee ee Orientation Portrait System Menu Landscape Test Menu Form Length 005 128 60 USA 64 Europe Symbol Set Desktop PC 8 ISO L1 PC 8 DN ISO L2 PC 8 Tk ISO L5 PC 850 ISO 4 UK PC 852 ISO 6 ASCII Pi Font ISO 11 Swedish PS Math ISO 15 Italian PS Text ISO 17 Spanish Roman 8 ISO 21 German Ventura Int l ISO 60 Norw v1 Ventura Math ISO 69 French Ventura US Legal Win 3 0 Math 8 Win L1 Microsoft Publ Win L2 Win L5 Edge to Edge Off On Page Protection Off Letter Legal A4 Jam Recovery Off On Table 3 8 Page 3 of 4 3 18 DocuPrint 4517 4517mp User Guide Language Menu Mailbox Menu PCL Emulat Menu PostScript Menu Interface Menu System Menu Test Menu PCL Emulat Menu Table 3 8 PCL Emulat Menu hierarchy showing factory settings continued Menu Options Option Settings Resolution 600x600 1200x600 only if Print Quality is set to Normal Print Quality Normal TrueRes only if Resolution is set to 600x600
45. Toner Saving only if Resolution is set to 600x600 Duplex Off Short Edge Bind Long Edge Bind Page Size Cont Off On Table 3 8 Page 4 of 4 1 Appears when font cards are installed or downloaded fonts are available 2 Appears only when the default font is scalable and fixed pitch 3 Appears only when the default font is scalable and proportionally spaced 4 Appears only in V2 0 or greater 5 Appears only when a lower tray 500 sheet Paper Deck or 2 000 sheet High Capacity Feeder option is installed 6 Appears only when the Envelope Feeder option is installed 7 Appears only when the Offset Catch Tray OCT option is installed 8 Appears only when the Mailbox Collator option is installed 9 Appears only when the Duplex Module option is installed Chapter 3 Using the Control Panel 3 19 Using the Control Panel PostS Cri pt PostScript Menu options establish the default configuration M for the printer when printing PostScript jobs PostScript may enu be used by software applications to send information and instructions to the printer PostScript is available as an option for the DocuPrint 4517 See Appendix A Ordering Printer Options Windows Users The Windows PostScript driver for the DocuPrint 4517 allows the user to either download the PostScript header with every Note job or download it only once If the printer is used in a network or other shared environment where both PCL emulation and PostS
46. Tray Jam Lower 2 Tray Jam Open Lower2 Tray with 500 sheet Paper Deck alternating with and Cassette Open Front Cover Remove the lower 2 tray 1 Remove Jam Sheet Remove the Envelope Feeder if installed Open the front cover 2 4 Remove the jammed sheet of paper Replace the lower 2 tray Close the front cover Replace the Envelope Feeder if necessary Table 6 4 Page 2 of 7 Chapter 6 Troubleshooting 6 31 Paper Jams Table 6 4 Paper jam messages and corrective actions continued Control Panel Message Type of Paper Jam Remedial Action Lowerl Tray Jam Lower 1 or Lower 2 Tray Jam Open Lowerl Tray with 2 000 sheet HCF or Open the paper drawer 1 Lower2 Tray Jam Remove the Envelope Feeder Open Lower2 Tray if installed Open the printer front cover 4 Remove the jammed sheet of paper Close the paper drawer 1 Close the printer front cover Replace the Envelope Feeder if necessary alternating with Open Front Cover Remove Jam Sheet EnvelFeeder Jam Envelope Feeder Jam Remove All Envel Remove all envelopes from alternating with the Envelope Feeder 1 Open Front Cover Open the front cover 2 and 4 Remove the jammed envelope Close the front cover 6 Replace the Envelope Feeder Reload the Envelope Feeder Remove Jam Envel Table 6 4 Page 3 of 7 632 DocuPrint 4517 4517mp User Guide Paper
47. Tray when installed Use of a sequence of two or more trays requests the printer to automatically tray switch through that sequence in order when a tray runs out of paper State Saving Reserves memory for saving permanently downloaded fonts and macros when the printer switches from using the PCL printer language to using the PostScript printer language e When set to Off all permanently downloaded fonts and macros are Off cleared from memory when switching PDLs They must be downloaded again PCL Emulat Menu PostScript Menu zn when the printer switches back to PCL from PostScript e When set to On permanently downloaded fonts and macros are stored in printer memory You eliminate the time to download them again when the printer switches back to PCL Temporary fonts and macros are always cleared at the end of every print Refer to the section Memory Considerations page 1 11 for the memory required for State Saving State Saving will prevent loss of downloaded fonts and macros between jobs Enabling State Saving can have an effect on printing speed Table D 1 Page 18 of 21 D 20 DocuPrint 4517 4517mp User Guide Control Panel Options Table D 1 Control Panel menu options settings and descriptions continued Menu Option Location s Description Setting s Stop Bits Sets the number of stop bits in each character Stop bits signal the end of a tk dete character Subnet Mask Sets the Subnet Mask of
48. Type of Paper Jam Remedial Action Tray Jam Misfeed Jam at Startup Open All Trays 1 Remove all trays 1 alternating with Remove the Envelope Feeder Open Front Cover if installed Remove Jam Sheet Open the front cover 2 Remove the jammed paper Replace all trays Close the front cover Replace the Envelope Feeder if necessary Various Fuser Jam Clearance fuser jam Power OFF the printer and disconnect the power cord Open the rear cover Let the fuser area cool for 40 minutes Remove the Duplex Module if installed Remove the screw at the left side of the fuser cover 1 Hip down the fuser cover Remove the jammed paper Close the fuser cover and replace the screw Replace the Duplex Module if removed Close the rear cover Plug in the power cord and power ON the printer Table 6 4 Page 7 of 7 636 DocuPrint 4517 4517mp User Guide Troubleshooting Pri nt Qu a ity Table 6 5 lists common print quality problems the possible cause and recommended actions Problems Table 6 5 Print quality problems Problem MeT331 8 6 10 E121 63 Corrective Action s Light faint prints Toner Saver mode Turn off Toner Saver Overall image is lighter Shake EP cartridge several times than normal Toner level low empty Remove EP cartridge shake it several times then reinstall Damp paper stoc
49. User Guide Laser Safety Laser Safety Warning for Finland and Sweden Environmental Specifications WARNING Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous light exposure This equipment complies with appropriate safety standards With specific regard to lasers the equipment complies with laser product performance standards set by governmental national and international agencies as a Class 1 laser product It does not emit hazardous light as the beam is totally enclosed during all phases of customer operation and maintenance When you perform various operator functions laser danger labels may be visible These labels are for your dealer or service technician and are placed on or near panels or shields which require a tool for removal THESE PANELS ARE NOT TO BE REMOVED BY USERS OF THE PRINTER THERE ARE NO USER SERVICEABLE AREAS INSIDE THESE COVERS Luokitus on tehty standardin EN 60825 mukaisesti Klassningen ar gjord i enlighet met standarden EN 60 825 LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT VAROITUS Laitteen kayttaminen muulla kuin tassa k yttoohjeessa mainitulla tavalla saattaa altistaa kayttajan turvallisuusluokan 1 ylitt v lle nakymattomalle lasers teilylle VARNING Om apparaten anvands pa annat satt an i denna bruksansvisning specficerats kan anvandaren utsattas for osynlig laserstr lning som verskrider gransen for laserkla
50. accessories continued Comments User Documentation DocuPrint 4517 4517mp 720553751 English Xerox Includes Setting Up Guide User Guide and Base Documentation Kit 721553751 English Rank Xerox Quick Reference Card also available individually as listed below 720854751 German 720555751 French 720856751 Spanish Xerox 721556751 Spanish Rank Xerox 720557751 Italian 720858751 Portuguese 720859751 French Canadian 721853141 Russian DocuPrint 4517 4517mp 720P53761 English Xerox Also available as part of Base Setting Up Guide 721P53761 English Rank Xerox Documentation Kit listed above 720P54761 German 720P55761 French 720P56761 Spanish Xerox 721P56761 Spanish Rank Xerox 720P57761 Italian 720P58761 Portuguese 720P59761 French Canadian 721P53221 Russian Table A 1 Page 9 of 13 A 10 DocuPrint 4517 4517mp User Guide Table A 1 Printer options and accessories continued Option DocuPrint 4517 4517mp User Guide DocuPrint 4517 4517mp Quick Reference Card 7120P53771 721P53771 720P54771 720P55771 20P56771 21P56771 720P57771 20P58771 720P59771 721P53231 720P53781 721P53781 720P54781 720P55781 720P56781 721P56781 20P57 781 720P58781 720P59781 721P53241 Part No English Xerox English Rank Xerox German French Spanish Xerox Spanish Rank Xerox Italian Portuguese French Canadian Russian English Xerox English Rank Xerox German French Spanish
51. and the display changes to CulIISLDOfT Enable Password Skip to Step 9 Press Down until you see Mailbox Menu Mailbox Press Enter and the display changes to Mailbox Bin 1 Press Down Y orUp to select the appropriate bin Then press Enter The display changes to Bim N Enable Password Press Enter again and the display changes to Enter Password p XXXX Enter the existing password using the numbered keys on the Control Panel The initial passwords for each bin after installing the Mailbox Collator for the first time are Collator 0000 Bin 1 0001 Bin 6 0006 Bin 2 0002 Bin 7 0007 Bin 3 0003 Bin 8 0071 Bin 4 0004 Bin 9 0072 Bin 5 0005 Bin 10 0010 After entering the correct password the display changes to New Password Do XA I Chapter 2 Paper Handling 2 27 Using the Mailbox Collator 1 1 To enable the existing password enter it again To set a new password enter a new password then press Enter The password is now enabled 1 2 Press Online to bring the printer back online The Mailbox Collator is now set up for use The display should read Online Ready Disabling Passwords Follow the instructions below to disable passwords 1 Power ON the printer The printer will complete its self test and display the following message at the Control Panel Display Online Ready 2 Press Online then Menu and you will see Main Menu Language 3 Press Down Y until y
52. and your job may not be printed as desired If you load the correct paper size before the load message is displayed you must set the size in the Control Panel Figure 2 2 Front tray paper orientation Top View ium uud 1 Drilled paper e THE DOCUMENT COMPANY simplex or duplex printing XEROX 2 Letterhead simplex printing M o Letterhead duplex printing eo e eo Se O OE 2 10 DocuPrint 4517 4517mp User Guide Figure 2 3 Top View 1 Standard orientation PCL 2 Alternate orientation Loading Paper Front tray envelope and postcard orientation mu t For PostScript applications Some PostScript applications require that the envelopes post cards be loaded with the return address corner on the right side of the stack and leading as the envelopes post cards go into the printer Test your application for proper orientation Chapter 2 Paper Handling 2 11 Loading Paper Using the The optional 500 sheet Paper Deck and Cassette holds 500 500 sheet Pa per sheets of 20 lb 75 g m paper Refer to the section Selecting Deck and Cassette Paper page 2 3 for acceptable paper sizes and weights See Appendix A for ordering information and Appendix C for installation i
53. bent If bent straighten Reseat the XNIC securely put the controller board back in the printer power ON and print another Configuration Sheet If the Configuration Sheet still shows the XNIC as failed the XNIC has failed If the Configuration Sheet still does not show the XNIC as present then either the XNIC has failed or the interface between the XNIC and the printer controller has failed Contact your dealer or Xerox Rank Xerox If the Configuration Sheet shows the network card as present check if the printer is recognized by the host Refer to the Troubleshooting chapter of the respective XNIC Configuration Guide If there is garbled data check the Configuration Sheet to confirm that the correct emulation is selected or that the Language Sensing option is set to On Table 6 1 Page 1 of 3 Chapter 6 Troubleshooting 6 3 Printer Operation Problems Table 6 1 Printer operation problems continued Problem A printed page does not 1 Make certain that the software application you are using to create your print look like it should job is configured properly Refer to your software documentation 2 Send a file containing PCL or PostScript commands to the printer e f your page prints as it should your printer and interface are functioning properly e f your information prints correctly but doesn t look right you may have e An error in your command sequence operator e A missing downloaded font e A mismatched p
54. jobs Token Ring Menu Invokes the Token Ring Menu Interface Menu Appears only when the XNIC T RING option is installed Tray Switching Controls the sequence of trays the printer uses when printing a page of a PostScript print job PostScript Menu The first tray of a sequence is used until it runs out of paper at which time the Off next tray of the sequence is used if it has the correct size of paper Main Front Tray Front Main Tray Front Lower 17 Front Lower2 Lower 1 Main Lower 2 Main Lower 1 Lower 2 Lwr1 Lwr2 Main t Appears only in V2 0 or greater Appears only when one or two lower trays are installed Table D 1 Page 21 of 21 Appendix D Control Panel Options D 23 D 24 DocuPrint 4517 4517mp User Guide Appendix E Printer Resident Fonts Base Printer Fonts sess E 2 Printing a PCL Font List E E 3 PostScript Fonts iore teta x aan end asta niei Anu E La dug RS E 4 Appendix E Printer Resident Fonts E 1 Printer Resident Fonts Base Printer Fonts Table E 1 True Type Fonts Arial Arial Bold Arial Bold Italic Arial Italic Symbol Times New Roman Times New Roman Bold Times New Roman Bold Italic Times New Roman Italic Wingdings The DocuPrint 4517 base printer is equipped with 46 resident fonts See Table E 1 that can be used for PCL jobs e 10 TrueType scalable typefaces e 35 Intellifont scalable typefaces e 1PCL Bitmap font
55. lock the SIMM in place along the alignment channels Then hand tighten the thumb screws Replace the power and interface cables and power ON the printer After warming up for a few minutes the Control Panel displays the following message Online Ready If any other message is displayed see Table 6 2 starting on page 6 6 Print a Configuration Sheet to verify that the SIMM has been installed properly A Press Online to take the printer ofiline B Press Menu thenDown Y orUp until you see Main Menu Lest Menu C Press Enter and the message display changes to lest Menu Config sheet 2 Press Enter again to print a Con iguration Sheet After the Configuration Sheet prints press Online to put the printer back online On the Configuration Sheet the Total system memory value should match the amount of memory just installed plus the RAM resident on the printer if not see the note on page C 4 DocuPrint 4517 4517mp User Guide Memory SIMMs Removing a Memory SIMM SIMMs and controller boards are sensitive to static electricity Before removing a SIMM discharge static electricity from your body by touching something metal such as the metal Caution back plate on any device plugged into a grounded power source If you walk around before finishing the removal again discharge any static electricity Never remove the printer controller board while the printer is plugged in 1 Power OFF the
56. not print Power the printer OFF then ON Print a Configuration Sheet e f it prints the printer is okay e f it does not print contact your dealer or Xerox Rank Xerox A file sent from the host Make sure the printer is online does not print Send a plain text file i e one without printing commands embedded in it to the printer e f the file prints correctly in the default font with all of the characters in the original file the printer is seeing the same data that the host is sending and the interface or communication line is functioning correctly If no data prints or the last page indicator does not come on A Make certain the printer is configured properly B The port parallel or network may be disabled on the printer Check the Configuration Sheet for the port you are using to see if the Port Enable option in the appropriate Interface Menu is set to On If it is set to Off set it to On and try again C If using an optional Xerox Network Interface Card XNIC for Ethernet LocalTalk or Token Ring check the Configuration Sheet to see if the printer is acknowledging that the XNIC is present Refer to XNIC installation instructions in Appendix C Installing and Removing Printer Options e f the Configuration Sheet shows the XNIC as failed or does not show the XNIC as present power OFF the printer and unplug it Pull out the controller board remove the XNIC and check that the connector pins are not
57. of 21 DocuPrint 4517 4517mp User Guide Control Panel Options Table D 1 Control Panel menu options settings and descriptions continued Menu Option Location s Setting s Defaults System Menu Europe USA Default Source PCL Emulat Menu Upper Manual Manual Envelope Lower Large Capacity Envelope Feeder Default Tray PostScript Menu Main Tray Front Tray Lower 1 Tray Lower 2 Tray Envelope Feeder Appears only when the option is installed Demo Page Test Menu Description Controls default paper size settings in various menus e When set to Europe Paper Size page D 15 Front Tray Size page D 9 and Manual Size page D 13 options are set to A4 210x297 and Form Length page D 9 is set to 64 e When set to USA Paper Size page D 15 Front Tray Size page D 9 and Manual Size page D 13 options are set to Letter 8 5x11 and Form Length page D 9 is set to 60 Perform a Reset Menus after changing the Defaults setting Specifies default paper source in PCL if none is specified by your software application This source is associated with input tray s according to the setting of Source Mapping Specifies paper tray used if none is specified in your software application The 2 000 sheet High Capacity Feeder appears as a lower tray when installed Prints a page demonstrating the printer s capabilities The Demo Page is printed at Defaults size regardless of actual pa
58. of the hard disk ACTION Make sure the hard disk is properly seated on the controller board If the problem remains contact your dealer or Xerox Rank Xerox Disk Read Error The printer cannot read data from the hard disk ACTION Try powering the printer OFF then ON again Make sure the hard disk is properly seated on the controller board If the problem remains contact your dealer or Xerox Rank Xerox Disk Write Error The printer cannot write data to the hard disk ACTION Press Enter The printer will mark the disk sector as bad and retry the write operation at another location on the disk Make sure the hard disk is properly seated on the controller board If the problem remains contact your dealer or Xerox Rank Xerox Duplex Unit Fail The Duplex Module has failed Duplex two sided printing cannot continue You can however still print simplex single sided prints ACTION Remove and reinstall the Duplex Module following the instructions in Appendix C Installing and Removing Printer Options If it still fails contact your dealer or Xerox Rank Xerox Enter Password The bin unlock button has been pressed on the Mailbox Collator and a password gt gt XXXX has been enabled ACTION Enter the password for the bin or collator that you wish to open This message can also occur while enabling or disabling a password for a bin or the collator ACTION Enter the password used last time that bin or collator had its pass
59. page 6 6 Print a Configuration Sheet to verify that the SIMM has been installed properly Press Online to take the printer ofiline B Press Menu then Down orUp until you see Main Menu Test Menu C Press Enter and the message display changes to Test Menu Config sheet 2 Press Enter again to print a Configuration Sheet After the Configuration Sheet prints press Online to put the printer back online The Configuration Sheet should show the PostScript Menu and PostScript version Install a Xerox DocuPrint 4517 PostScript print driver now Table 4 2 on page 4 3 lists the DocuPrint 4517 PostScript printer drivers packaged with your printer Appendix C Installing and Removing Printer Options C 11 PostScript SIMM Removing a PostScript SIMM SIMMs and controller boards are sensitive to static electricity Before removing a SIMM discharge static electricity from your body by touching something metal such as the metal Caution back plate on any device plugged into a grounded power source If you walk around before finishing the removal again discharge any static electricity Never remove the printer controller board while the printer is plugged in 1 Power OFF the printer and disconnect the power cord and any interface cables WW NW WWW WW WW WW oS e EP d port os yu n Lc E ze Loosen the thumb screws and pull out the 3 Place
60. permanently downloaded fonts and macros are cleared from memory After Memory Check is finished the printer reboots to its power on state If a problem occurs the Control Panel will display a numeric diagnostic code See Table 6 2 in Chapter 6 Troubleshooting to locate the diagnostic message associated with the numeric code Table D 1 Page 11 of 21 Appendix D Control Panel Options D 13 Control Panel Options Table D 1 Control Panel menu options settings and descriptions continued Menu Option Location s Description Setting s New Password Requests the password you wish to use for the bin or collator You can enter the ea ee ee Same password as the old one if you do not wish the password to change Collator Option Enable Password Mailbox Option Bin N Setting Enable Password 0000 7777 Appears only when the Mailbox Collator option is installed Orientation Specifies page orientation PCL Emulat Menu Portrait Landscape Output Bin Specifies where the printer should direct its output PCL Emulat Menu PostScript Menu Standard OCT No Offset OCT On Job OCT On Job Copy Collator Bin1 Bin10 T Appears only when the option is installed Page Protection Reserves memory for a full page of the selected paper size Avoids PCL Emulat Menu Page Too Complex errors DH Set Page Protection to the largest size paper on which you will print A4 210x297 Refer to the section Memory Considera
61. section Using the Mailbox Collator page 2 24 for usage instructions Also the Mailbox Collator User Guide that came with the Mailbox Collator contains more detailed information about configuring and using the Mailbox Collator Installing the Mailbox Collator 1 Power OFF the printer and disconnect the power cord 2 Open the rear cover 3 Remove the option interface cover by feeling for its tabs from the underside and pushing up on them This may require some force Then close the rear cover Keep the option interface cover in a safe place You will need to replace it if you ever remove the option C 44 DocuPrint 4517 4517mp User Guide Mailbox Collator Unpack the Mailbox Collator and grasp 5 There is a positioning hook on the it by the front and rear hand holds underside o the Mailbox Collator Insert Do not allow the rear door of the it x cipi ux in the exhaust Mailbox Collator to open grill on top ot the printer To avoid damage to the positioning If you must set the Mailbox Collator Ay hook do not twist the Mailbox down lay it on its right side the a Collator to the right or left while side showing in the picture above MEN as lowering it into position Gently guide the Mailbox Collator down to the printer aligning the Mailbox Collator connector plug with the receptacle in the printer Make sure the Mailbox Col
62. sheet option page D 4 ACTION Remove the Configuration Sheet from the output tray when it has finished printing Confirm DK Te Second level warning message prior to formatting the hard disk Lose All Data ACTION Press Up to format the disk or press Down to abort Demo Page The Demo Page is printing Printing ACTION Remove the Demo Page from the output tray when it finishes printing Disk A hard disk error has occurred ACTION Power cycle the printer If this message reappears power off the printer and contact your dealer or Xerox Rank Xerox Disk Failure A general failure of the hard disk has occurred Under this message the following message is displayed Press ACTION Press Enter The printer displays the following message Disk Not In Use Printing resumes without use of the hard disk Table 6 2 Page 3 of 22 68 DocuPrint 4517 4517mp User Guide Control Panel Messages Table 6 2 Control Panel messages continued Message Description Corrective Action Disk Format Bad The hard disk high level format FAT table cannot be understood This is NOT because a new disk has been installed ACTION Either initialize the disk format procedure by pressing Up or abort the procedure by pressing Down v This message flashes alternately with the two line message Press T to Ini Press 4 to Aborxt Disk Not In Use A failure of the hard disk has occurred and been acknowledged Printing resumes without use
63. the appropriate instructions for opening either a password enabled or password disabled bin Opening Password Enabled Bins To open a bin or the collator for which a password has been enabled 1 Push the Bin Unlock button You are prompted to enter your password at the Control Panel 2 Using the numbered Control Panel keys enter your password If you enter an invalid password you will be prompted again to enter your password A light appears to indicate each unlocked bin Open the appropriate unlocked bins then remove the output You have approximately 30 seconds to open the bin s Opening Password Disabled Bins Push the Bin Unlock button and a light appears to indicate each unlocked bin Open all full bins then remove the printouts You have approximately 30 seconds to open the bin s If the Mailbox Collator re locks push the Bin Unlock button again immediately Chapter 2 Paper Handling 2 31 Paper Handling Usi ng the The Offset Catch Tray Figure 2 7 hereafter referred to as OCT is an optional output device available for the Offset Catch DocuPrint 4517 Tray O CT See Appendix A for ordering information and Appendix C for installation instructions Figure 2 7 Offset Catch Tray front view After installing the OCT submit your print jobs as usual You can set the OCT to operate in three different manners e Set the Output Bin option in both the PCL Emulat and PostScript m
64. the controller board on a ream o controller board paper C 12 DocuPrint 4517 4517mp User Guide PostScript SIMM Carefully pull out on the locking clips to 5 Rotate the PostScript SIMM up toa release the PostScript SIMM vertical position then lift it out 6 Replace the controller board sliding it along the alignment channels Then hand tighten the thumb screws 7 Replace the power and interface cables and power ON the printer After warming up for a few minutes the Control Panel displays the following message Online Ready If any other message is displayed see Table 6 2 starting on page 6 6 8 Press Online then Reset and you see Reser Menu Reset Printer e Press Down Y and you see Reset Menu Reset Menus Appendix C Installing and Removing Printer Options C 13 PostScript SIMM 1 0 Press Enter and the message display changes to Reset Menus Please Wait This message displays while the printer resets to factory defaults When the reset is finished the display changes to Online Ready If any other message is displayed see Table 6 2 starting on page 6 6 C 14 DocuPrint 4517 4517mp User Guide Hard Drive Installing and Removing Printer Options This section contains two sets of instructions e Installing the Hard Drive below e Removing the Hard Drive
65. the printer for network communications Ethernet Menu Each byte of the address is set in turn Token Ring Menu l l Press Escape to go back to the previous byte If on the first byte pressing 0 0 0 0 255 255 255 255 Escape goes back to the previous menu T Appears only in V2 0 or Press Enter to advance to the next byte If on the final byte pressing ter os Enter accepts the new setting of the entire address Hold Up or Down v for approximately two seconds and the byte scrolls in increments of 10 The Subnet Mask is automatically computed by the XNIC after the IP Address has been saved You can redefine a permanent Subnet Mask through this Control Panel option Once you have done this the XNIC will no longer automatically computer the value The default is none Table D 1 Page 19 of 21 Appendix D Control Panel Options D 21 Control Panel Options Table D 1 Control Panel menu options settings and descriptions continued Menu Option Location s Description Setting s Symbol Set Collection of characters available for a font including uppercase and lowercase alohabets punctuation marks and special characters such as open and close PCL Emulat Menu quotation marks or international characters Desktop ISO L1 lt a When you change Symbol Set the settings for Font Number and EC 2 J Font Source are reset to their factory settings automatically ISO 4 UK ISO 6 ASCII
66. the top line of the display Load Folio ACTION Load Folio paper into the tray s indicated on the top line of the display Load ISO B5 ACTION Load ISO B5 paper into the front tray as indicated on the top line of the display ACTION Load Legal paper into the tray s indicated on the top line of the display Table 6 2 Page 8 of 22 Chapter 6 Troubleshooting 6 13 Control Panel Messages Table 6 2 Control Panel messages continued Message Description Corrective Action Load Letter ACTION Load Letter paper into the tray s indicated on the top line of the display Load Monarch ACTION Load Monarch size envelopes into the tray s indicated on the top line of the display Load Statement ACTION Load Statement size paper into the front tray as indicated on the top line of the display LocalTalk Fail The LocalTalk card XNIC L TALK has failed and cannot be used ACTION Press Enter to allow the printer to continue as if the LocalTalk card were not installed This error is not subject to Auto Continue Print a Configuration Sheet If the sheet does not show LocalTalk as present contact your dealer or Xerox Rank Xerox Lowerl Tray Jam Paper has jammed feeding from the first lower tray 500 sheet Paper Deck and Open Lowerl Tray Cassette or 2 000 sheet High Capacity Feeder The message alternates with Open Front Cover Remove Jam Sheet ACTION Remove the first lower tray or open the paper drawer of the HCF open t
67. they are listed in alphabetical order Table 3 13 Test Menu hierarchy Menu Options Test Print Test Menu Memory Check Format the Disk Fmt UprMacroCard Fmt LwrMacroCard 1 Appears only when the PostScript option is installed 2 Appears only when the Hard Drive option is installed 3 Appears only when a Macro Card is installed Never generate a printer report or a memory check while the printer is busy This will cause the printer to reset to its power on state As a consequence you will lose all or part of Caution the job currently being processed and any temporary fonts macros downloaded to printer memory Chapter 3 Using the Control Panel 3 31 Using the Control Panel Res et M enu The Reset Menu is used to reset various printer functions selecting Reset Printer resets the printer to its power on state while Reset Menus resets the menu settings to their factory settings Selecting Reset Ethernet Reset Token Ring or Reset LocalTalk resets the respective network interface card to its power on state Table 3 14 shows the Reset Menu hierarchy Menu options are described in Appendix D Control Panel Options where they are listed in alphabetical order The printer clears downloaded fonts and print macros from RAM and ejects any partially printed pages when you select Reset Printer Reset Menus or Reset All Table 3 14 Reset Menu hierarchy Control Panel Key Menu Options Reset Menus Menus Rese
68. to 24 Ib 90 g m 8 5x11 216x279mm Folio Legal 13 20 Ib 75 g m to 24 Ib 90 g m 8 5x13 216x330mm Legal Legal 14 20 Ib 75 g m to 24 Ib 90 g m 8 5x14 216x356mm Refer to Figures 2 1 page 2 7 and 2 2 page 2 10 for the proper orientation of letterhead when printing duplex Chapter 2 Paper Handling 2 33 Duplex Two Sided Printing Print Orientation To ensure that duplex jobs print in the proper orientation set and Control Panel the Duplex option in the Control Panel s PCL Emulat and Settin gs PostScript menus to the appropriate settings see Figure 2 8 The DocuPrint 4517 printer driver setting will override the Control Panel setting and should also be set according to Figure 2 8 Figure 2 8 Duplex binding orientation and Control Panel menu settings Z c PCL Emulat Menu set Duplex to Long Edge Bind PCL Emulat Menu set Duplex to Short Edge Bind PostScript Menu set Duplex to Regular PostScript Menu set Duplex to Tumble ee Ws PCL Emulat Menu set Duplex to Long Edge Bind PCL Emulat Menu set Duplex to Short Edge Bind PostScript Menu set Duplex to Tumble PostScript Menu set Duplex to Regular 2 34 DocuPrint 4517 4517mp User Guide Chapter 3 Using the Control Panel Control Panel Features sseesssseee 3 2 EBD Er 3 2 ercyisole uogior PNCET 3 3 ld 3 4 Na
69. tray as the first selected input device for tray switching and source mapping e Support for the RFC1759 Standard Printer MIB plus Xerox MIB enhancements for the DocuPrint 4517 via SNMP enables CentreWare DP and other SNMP tools to remotely manage the DocuPrint 4517 e An increase of base memory to 4 MB for the DocuPrint 4517 and 8 MB for the DocuPrint 4517mp e Support for the optional serial port The serial port is not a customer installable option and must be ordered as a unique printer configuration at the time of the initial printer order Chapter 1 DocuPrint 4517 Quick Tour 1 3 DocuPrint 4517 Quick Tour How M uch of You do not have to read any of this guide to use your DocuPrint 4517 The DocuPrint 4517 is ready to go after you Th IS Book set it up following the instructions in the Setting Up Guide IM ust Read Use this guide as a reference for e Learning about special printer features Special Features page 1 6 e Tips on taking care of the printer Maintaining the Printer page 1 13 e Paper specifications loading paper and duplex printing Chapter 2 Paper Handling e Instructions on using the Control Panel Chapter 3 Using the Control Panel and Appendix D Control Panel Options e Installing printer drivers Chapter 4 DocuPrint 4517 Printer Drivers e Downloading fonts Chapter 5 Using the Hard Drive Downloading Fonts e Troubleshooting printing problems if they occur Chapter
70. 0 on page 2 27 for default Mailbox Collator passwords 3 14 DocuPrint 4517 4517mp User Guide PCL Emulat Menu Using the Control Panel PCL Emulat Menu options establish the default configuration for the printer when printing PCL emulation jobs You may use your software application to override default settings for certain PCL Emulat Menu options Table 3 7 lists the options whose settings you may normally override Table 3 7 PCL Emulat Menu settings normally overridden by the settings in the data stream The setting you choose in will override the your software application PCL Emulat Menu setting for for Edge to Edge Edge to Edge Font Font Source Font Number Symbol Set Font Size Pitch Point Size Output Bin Output Bin Paper Source Default Source Form Length Paper Orientation Page Protection Print Resolution 1 You can change the setting for this feature through your software application ONLY when using the Xerox printer driver Note Banner pages are typically printed separately from the job and are printed according to the above PCL defaults rather than the values selected in the application Chapter 3 Using the Control Panel 3 15 PCL Emulat Menu The PCL Emulat Menu hierarchy is depicted in Table 3 8 Footnotes appear at the end of the table Menu options are described in Appendix D Control Panel Options where they are listed in alphabetical order Table 3 8 PCL Emulat Me
71. 1 Memory Considerations requires the extra memory for duplex whenever the duplex unit is installed even if printing simplex e Printing speed of complex jobs such as those containing extensive graphics or font use will generally be improved by adding memory beyond the minimums described here e Either 1 MB or 4 MB of the printer s memory depending on the version of the printer may become unusable when 2 sided 32 MB SIMMs are installed or other non Xerox 2 sided SIMMSs such as 8 MB or 2 MB Thus the total system memory may be less than the sum of resident and SIMM memory when 2 sided SIMMS are used To maximize usable memory we suggest selecting slot SIMMS for a 2 sided SIMM and not using 2 MB SIMMs in slot SIMM2 For further recommendations to best determine the memory required for your DocuPrint 4517 please contact Xerox Rank Xerox or your dealer 1 12 DocuPrint 4517 4517mp User Guide Maintaining the Printer Cleaning the Printer Replacing the EP Cartridge DocuPrint 4517 Quick Tour Maintaining the printer in good operating condition is essential to having a reliable well running machine For optimum performance do not place the printer near vents or dust producing equipment Particles in the air may enter the printer and cause failures in internal mechanisms For best results clean the outside of the printer with a damp cloth Power the printer off before cleaning Do not use detergents An EP elec
72. 517 can have up to three active ports when you install two optional network interface cards Turn the Language Sensing option on for all the ports and the printer automatically samples each print job and switches to the appropriate processing language For more information about language sensing and switching see Appendix D Control Panel Options Chapter 1 DocuPrint 4517 Quick Tour 1 7 Special Features State Saving When you are printing both PostScript and PCL jobs the printer clears any downloaded fonts macros and PostScript headers when it switches between PostScript and PCL 5e Emulation However you can set the printer s State Saving option to On and the printer will save downloaded fonts macros and PostScript headers when it switches PDLs Printer Description Language This saves you from having to download fonts macros and headers every time the printer switches between PostScript and PCL 5e Emulation State Saving uses printer memory or the optional Hard Drive to save these objects Refer to Memory Considerations page 1 11 Printer Generated Using the printer s Control Panel you can print five separate Re po rts reports e The Demo Page provides a sample of the printer s capabilities and lists the printer s key features e The Configuration Sheet lists the options you have installed and the current settings for each option in the Control Panel s menu system e The PCL Font List shows which P
73. 517mp User Guide Table 6 5 Problem Random deletions Random light areas and deletions PRINTED IMAGE Grainy Graphics A graphic image is coarse or grainy like a brick or checkerboard pattern rather than a smooth halftone B p Print quality problems continued Possible Cause s Poor paper condition Paper is damp Lossy compression The printer tried to print a complex graphic image with inadequate memory or with page protection disabled Chapter 6 Troubleshooting Print Quality Problems Corrective Action s Inspect replace paper stock Replace paper stock Enable Page Protection from your driver or through the Control Panel if you are not using a driver that supports Page Protection and try printing the job again Refer to the section Memory Considerations page 1 11 for additional information on Page Protection memory requirements Table 6 5 Page 7 of 8 6 43 Print Quality Problems Table 6 5 Print quality problems continued Problem Possible Cause s Corrective Action s Broken Page Page Too The printer tried to print a complex Enable Page Protection from your driver or Complex graphic image with inadequate through the Control Panel if you are not memory or with Page Protection using a driver that supports Page Protection Te pute Wage disabled and try printing the job again missing all of the image print after a straight line Refer to the section M
74. 89 336 EEC approximation of the laws of the member states related to electromagnetic compatibility A full declaration defining the relevant Directives and referenced standards can be obtained from your Rank Xerox representative DocuPrint 4517 4517mp User Guide Operational Safety Environmental Specifications Your Xerox equipment and supplies were designed and tested to meet strict safety requirements These include safety agency examination approval and compliance with established environmental standards Attention to the following notes ensures the continued safe operation of your equipment Always connect the equipment to a properly grounded power source receptacle If in doubt have the receptacle checked by a qualified electrician WARNING Improper connection of the equipment grounding conductor can result in electrical shock Always follow all warnings and instructions marked on or supplied with the equipment Always locate the equipment on a solid support surface with adequate strength for the weight of the machine Always exercise care in moving or relocating the equipment Always place the equipment in an area which provides adequate room area for ventilation and servicing Always use the materials and supplies specifically designed for your Xerox equipment Use of unsuitable materials may result in poor performance and possibly a hazardous situation Never use a ground adaptor plug to connect the e
75. CL fonts are currently available The list includes resident fonts fonts on font cards and downloaded fonts e When PostScript is installed on the DocuPrint 4517 the PostScript Font List shows which PostScript fonts are currently available The list includes both resident and downloaded fonts e The Test Print is used by service and repair technicians if problems occur with the printer See Appendix D Control Panel Options for more information about these reports 1 8 DocuPrint 4517 4517mp User Guide PostScript Upgrades Duplex Printing Increased Paper Handling Collating and Offsetting Special Features Upgrading your printer with PostScript Level 2 is accomplished by adding the PostScript SIMM See Appendix A Ordering Printer Options to order PostScript The DocuPrint 4517 can print two sided documents when you install the optional Duplex Module After installing the Duplex Module and a DocuPrint 4517 printer driver printing a two sided document is as easy as printing a one sided job See Appendix A Ordering Printer Options to order a Duplex Module An optional 500 sheet lower tray the 500 sheet Paper Deck and Cassette and a 2 000 sheet High Capacity Feeder HCF are available for the DocuPrint 4517 Install two lower trays and you increase the input capacity for the DocuPrint 4517 by 1 000 sheets One 500 sheet Paper Deck may be installed with the HCF to increase input capacity by 2 500 sheets See
76. Capacity Feeder is installed Lower 2 Main Additional Tray Switching settings that Lower 1 Lower 2 appear when a second Lower Tray Lwr1 Lwr2 Main 500 sheet Paper Deck and Cassette or Front Lower 2t 2 000 sheet High Capacity Feeder is installed t Version 2 0 or later For example when Tray Switching is off no tray switching occurs When set to Main Front the printer automatically switches to the front tray when the main tray becomes empty provided the correct size paper is in both trays 2 18 DocuPrint 4517 4517mp User Guide Automatic Tray Switching PCL Tray lray switching for PCL emulation jobs is controlled by the Switching settings for Source Mapping in the PCL Emulat Menu See Sou rce Mapping Chapter 3 Using the Control Panel for information on using the Control Panel e If you are familiar with the concept of source mapping skip to Default Source Mapping Settings page 2 21 and Customizing Source Mapping Settings page 2 21 e If source mapping is a new concept to you continue reading When you send a PCL job to the printer commands in the data stream tell the printer what logical paper source to use and on what size paper to print The way in which the printer interprets the PCL command for paper source and page size depends on the PCL Emulat Menu settings for Source Mapping and Paper Size If the printer receives no paper tray or paper size information from your software application it uses t
77. Correct the coding problem and resend the job e fthe job does not print and no error page was printed set the Page Protection option in the PostScript Menu to Off e fthe job still does not print the job may require additional memory Jobs printed from the Check the side guide to be sure that it is snug against the right side of the sheet front tray are skewed but not so tight as to buckle it with respect to the sheet envelope Table 6 1 Page 3 of 3 Chapter 6 Troubleshooting 6 5 Troubleshooting Co ntrol Panel Listed in Table 6 2 are Control Panel messages that either Mess ag es e Cause the printer to stop printing e Require the user to call for service Also included in Table 6 2 are common non error messages you are likely to see The messages are listed in alphabetical order preceded by numerical diagnostic error codes Table 6 2 Control Panel messages Message 0001 Appears in the upper left corner of the display 0040 Appears in the upper left corner of the display 0100f Appears in the upper left corner of the display 0101 t Appears in the upper left corner of the display Description Corrective Action A fault condition has occurred ACTION Reseat the controller board and test the printer again If the problem continues reseat the ROM SIMM s on the controller board and test the printer again If the problem still continues observe the diagnostic LED at power on I
78. D 11 Page Protection option D 11 Print Errors option D 14 Print Quality option D 14 PS Font List option D 14 Resolution option D 16 State Saving option D 16 Tray Switching option D 18 PostScript option Ordering A 3 Power inlet Location 1 5 Power Saver mode Overview 1 6 Power Saver option D 14 Power switch Location 1 5 Print cartridge see EP cartridge Print Density option D 14 Print Errors option D 14 Print Quality option D 14 Overview 1 6 Print quality problems 6 35 to 6 41 Print spooler see Hard drive Printer drivers 4 2 to 4 3 Ordering A 5 to A 9 PCL 5e Emulation 4 2 PostScript 4 3 PS Font List option D 14 Rear cover Location 1 5 Reset All option D 15 Reset Ethernet option D 15 Reset key 3 4 Index IX 5 Reset LocalTalk option D 15 Reset Menu 3 27 Cancel PS Job option D 4 Reset All option D 15 Reset Ethernet option D 15 Reset LocalTalk option D 15 Reset Menus option D 15 Reset Printer option D 15 Reset Token Ring option D 15 Reset Menus option D 15 Reset Printer option D 15 Reset Token Ring option D 15 Resolution option D 16 SIMMs 1 10 Installing C 5 to C 7 Ordering A 3 Removing C 8 to C 9 source Mapping option D 16 source mapping see Tray switching standard output tray Location 1 5 Paper sizes 2 3 State Saving option D 16 Overview 1 8 state saving see Hard drive symbol Set option D 17 System Language option D 17 System Menu 3 25 Auto Continue option D 3 Defaults
79. DEVO sinat trip ond god exarsit 5 3 Downloading Fonts and Macros esssssssss 5 4 Chapter 5 Using the Hard Drive Downloading Fonts 5 1 Using the Hard Drive Downloading Fonts Ha rd D rive If you install the optional hard drive on the DocuPrint 4517 it a will significantly increase the amount of memory available for Considerations processing jobs and storing downloaded information such as fonts and macros POrint Disk X The hard drive can function as a print spooler when you set Spooling the Disk Spooling option to On With disk spooling enabled the hard drive simultaneously accepts print jobs from all enabled ports then processes and prints them in the order in which they are first received Disk spooling is useful for both standalone and networked systems e When the printer is busy processing a long or complex print job successive print jobs from the same or other ports can be accepted by the printer and spooled to the hard disk Accordingly the printer will free the computer that is submitting print jobs so it can subsequently switch to tasks other than printing e While most networks provide spooling outside the printer spooling to a disk inside the printer will remove network related overhead Accepting print jobs from a disk in the printer is more efficient than accepting print jobs one ata time from networks The number of jobs that can be spooled is limited by the amount of hard drive sp
80. Down until PCL Emulat Menu or PostScript Menu is displayed then press Enter D Press Down until Env Feeder Size is displayed then press Enter Press Down until your envelope size is displayed then press Enter F After the printer finishes displaying saved press Online to bring the printer online 1 3 Load envelopes as per the instructions in the section Using the Envelope Feeder page 2 16 For information on configuring your printer driver or application to use the Envelope Feeder refer to the Installation and Usage Guide that came with the Envelope Feeder Keep the original packaging material in case you ever need to remove the option Appendix C Installing and Removing Printer Options C 51 Envelope Feeder Removing the Envelope Feeder 1 Power OFF the printer and disconnect the power cord s Liit the Envelope Feeder up and out from 3 Re attach the face plate that was removed the printer when the Envelope Feeder was installed Store the Envelope Feeder in its original packaging materials or in a dry dust free place 4 Close the hinged clasp at the leit side of the Front Tray Close the Front Tray if not needed 5 Reconnect the power cord s and power ON the printer After warming up for a few minutes the Control Panel displays the following message Online Ready If any other message is displayed see T
81. E81782 French 300E81901 Italian 300E82011 Portuguese 300E81423 Russian 301E19190 English 301E19230 Spanish 301E19220 German 301E19200 French 301E19210 Italian 301E19240 Portuguese 300E81402 English 300E81402 Spanish 300E81402 German 300E81402 French 300E81402 Italian 300E81402 Portuguese Also available as part of PostScript Driver Kit listed on page A 6 Also available as part of PostScript Driver Kit listed on page A 6 Also available as part of PostScript Driver Kit listed on page A 6 Table A 1 Page 6 of 13 Appendix A Ordering Printer Options A 7 Ordering Printer Options Table A 1 Printer options and accessories continued Comments Additional Printer Drivers OS 2 Warp and 2 1 PCL 5e Emulation 300E81381 English 300E81501 Spanish 300E81980 Portuguese For French German or Italian part numbers contact your dealer or Xerox Rank Xerox UNIX Sun OS 300E81411 English UNIX SCO UNIX RS6000 300E81411 300E81411 300E81411 300E81411 300E81411 300E83301 300E83301 300E83301 300E83301 300E83301 300E83301 300E83361 300E83361 300E83361 300E83361 300E83361 300E83361 Spanish German French Italian Portuguese English Spanish German French Italian Portuguese English Spanish German French Italian Portuguese Table A 1 Page 7 of 13 DocuPrint 4517 4517mp User Guide Table A 1 Printer options and accessories continued Option UNIX HP 300E83421 Engl
82. IC 1 Power OFF the printer and disconnect the power cord and any interface cables WW WWW NW WW NW WWW WWW WW Loosen the thumb screws and pull out the 3 Place the controller board on a ream o controller board paper 4 Unscrew the XNIC mounting bracket 5 Gently lift up on the card until it detaches from the controller board from the controller board C 60 DocuPrint 4517 4517mp User Guide Xerox Network Interface Card XNIC 6 Lift the card out and away from the slot in 7 Replace the controller board sliding it the controller board Then replace the along the alignment channels Then screws and faceplate that came with the hand tighten the thumb screws printer Store the XNIC in its original 8 Replace the power and interface cables packaging materials or in a dry and power ON the printer dust free place After warming up for a few minutes the Control Panel displays the following message Online Ready If any other message is displayed see Table 6 2 starting on page 6 6 Appendix C Installing and Removing Printer Options C 61 C 62 DocuPrint 4517 4517mp User Guide Appendix D Control Panel Options Appendix D Control Panel Options D 1 Control Panel Options Table D 1 starting on page D 3 contains an alphabetical listing of all Contro
83. Offset Catch Tray OCT Mailbox Collator Envelope Feeder Hard Drive PostScript kit Xerox Network Interface Card for Ethernet XNIC E NET Xerox Network Interface Card for LocalTalk XNIC L TALK Xerox Network Interface Card for Token Ring XNIC T RING PCL font cards PCMCIA PCL macro cards PCMCIA Printer Specifications DocuPrint 4517 4517mp specifications continued DocuPrint 4517mp One 250 sheet paper tray Front Tray Multi Sheet Bypass Tray EP electronic printing cartridge Power cord Printer driver diskettes User documentation 8 MB RAM printer memory PostScript kit Xerox Network Interface Card for Ethernet XNIC E NET 4 MB SIMM 16 MB SIMM 32 MB SIMM 500 sheet Paper Deck and Cassette lower tray 2 000 sheet High Capacity Feeder HCF Offset Catch Tray OCT Mailbox Collator Envelope Feeder Hard Drive Xerox Network Interface Card for LocalTalk XNIC L TALK Xerox Network Interface Card for Token Ring XNIC T RING PCL font cards PCMCIA PCL macro cards PCMCIA Table F1 Page 2 of 2 t Prior to V2 0 contains 2 MB less RAM Appendix F Printer Specifications F 3 F4 DocuPrint 4517 4517mp User Guide Appendix G DocuPrint 4517 Unique Printer Commands OV ORO MMI G 2 Paper SIZB ento e eL ME UM G 3 Paper Source Selection sssssssese G 5 SIG IINE as G 6 Raster Resolution sssssss
84. TS o aise alee cee tieesaee cases aa imena ES C 39 kemovng he OCT E T C 42 Mailbox Collator acc C 44 Installing the Mailbox Collator sse C 44 Removing the Mailbox Collator ssss sees C 47 Envelope Feeder ssssssssssse C 49 Installing the Envelope Feeder sssessssseees C 49 Removing the Envelope Feeder ssssssssseeees C 52 Font Cards and Macro Cards sssssssssss C 54 Xerox Network Interface Card XNIC C 55 dec egi coq TTE C 56 REMOVING THO XNIC iseascesssdbadsseetbastasetbletena bes aeos EEEE C 60 C2 4 DocuPrint 4517 4517mp User Guide Precautions Installing and Removing Printer Options The DocuPrint 4517 printer options are easy to install Installing and testing any one option is likely to take 5 to 15 minutes Before installing or removing any printer option take the precautionary steps outlined below Caution POWER OFF THE PRINTER The printer determines which options are installed through a self test The self test is run when you power ON the printer Therefore for proper operation you must power OFF the printer before installing removing an option then power it back ON after installing removing an option Caution DISCONNECT THE POWER CORD Never remove the printer controller board while the printer is plugged in To avoid the possibility of ele
85. Xerox Spanish Rank Xerox Italian Portuguese French Canadian Russian Ordering Printer Options Comments Also available as part of Base Documentation Kit listed above Also available as part of Base Documentation Kit listed on page A 10 Table A 1 Page 10 of 13 Appendix A Ordering Printer Options A 11 Ordering Printer Options Table A 1 Printer options and accessories continued Option Part No Comments Mailbox Collator 720P59970 English Xerox Also included with the Mailbox Collator User Guide listed on page A 2 721P50280 English Rank Xerox 721P50250 German 721P50260 French 720P54400 Spanish Xerox 721P50290 Spanish Rank Xerox 721P50270 Italian 720P54410 Portuguese 720P54390 French Canadian 721P50470 Russian Envelope Feeder 720P54560 Also included with the Envelope Feeder User Guide listed on page A 2 XNIC L TALK 720P53810 English Xerox Configuration Guide 721P53810 English Rank Xerox 720P54810 German 720P55810 French 720P56810 Spanish Xerox 721P56810 Spanish Rank Xerox 720P57810 Italian 720P58810 Portuguese 720P59810 French Canadian Table A 1 Page 11 of 13 A 12 DocuPrint 4517 4517mp User Guide Ordering Printer Options Table A 1 Printer options and accessories continued Option XNIC E NET T RING Configuration Guide CentreWare DP Network Printer Services CD ROM Part No Comments 720P56920 English Xerox Also available as part of Ethernet and Toke
86. able 6 2 starting on page 6 6 C 52 DocuPrint 4517 4517mp User Guide Envelope Feeder 6 Press Online then Reset 9 and you see Reset Menu Reset Printer 7 Press Down Y and you see Reset Menu Rese Menus 8 Press Enter and the message display changes to Reset Menus Please Wait This message displays while the printer resets the Source Mapping PCL Menu settings to factory defaults When the reset is finished the display changes to Online Ready If any other message is displayed see Table 6 2 starting on page 6 6 Appendix C Installing and Removing Printer Options C 53 Installing and Removing Printer Options Font C a rds a nd Follow the instructions below to either install or remove font cards or macro cards Up to two cards can be installed in any M acro Ca rd S combination ZEE 1 Press Online to take the printer ofiline 2 Insert or remove the card If removing a card skip to Step 5 Jl 3 Press Online to put the printer back r7 p i online f 4 To verify that the printer recognizes the L Zu card as installed print a Configuration Sheet Press Online to take the printer ofiline B Press Menu then Down Y or Up until you see Main Menu lest Menu C Press Enter and the message display changes to Lest Menu Config sheet 2 Press Enter again to print a Con iguration Sheet You should see the card listed under
87. ace available Also spooling from networks will not be supported for AppleTalk jobs State Saving When the State Saving option is set to On the printer saves downloaded information when it switches between the PCL and PostScript PDLs Printer Description Language Installing a hard drive increases the amount of memory the printer has available for saving downloaded fonts and macros when it switches between PDLs 5 2 DocuPrint 4517 4517mp User Guide Hard Drive Considerations Formatting the When anew unformatted hard disk drive is installed in the Hard Drive printer it must be formatted before it will be available for use Formatting can be done when the printer is powered on after the installation The disk can be reformatted at any time This is useful when itis desired to erase everything on the disk all fonts macros and spooled print data Also in the unusual case of a problem with the disk it may be desirable to reformat it again at the expense of erasing everything on it Formatting is accomplished by selecting the Format the Disk option in the Test Menu You will be warned of losing data and asked two times to confirm the formatting by pressing Up Chapter 5 Using the Hard Drive Downloading Fonts 5 3 Using the Hard Drive Downloading Fonts Down lo ad l ng Xerox DocuPrint 4517 printer drivers provide you with the ability to download fonts and PCL 5e macros to the printer Fonts and Fonts can be downlo
88. aded to printer memory or to the optional IM acros hard drive Macros can be downloaded to printer memory the optional hard drive or a Xerox macro card if one is installed e To download fonts you must first install the appropriate DocuPrint 4517 Windows 3 1 95 Macintosh Windows NT or UNIX drivers To download macros you must install the DocuPrint 4517 Windows PCL 5e driver e Fonts and macros downloaded to the hard drive are stored on the hard drive until you delete them Turning the printer power off does not clear these fonts macros from the hard drive You can only delete a macro from the hard drive or the macro card if you know the macro ID You should therefore keep a record of downloaded macros You cannot print out a list of macros e PCL 5e fonts are available from Xerox via Xerox font cards Turning the printer power off does not clear these fonts from the font cards You cannot download fonts to these cards e The Xerox macro cards contain flash memory which allows you to download and store PCL 5e macros Instructions are in the Read Me file of the drivers Turning the printer power off does not clear these macros from the macro cards e Temporary fonts macros downloaded to printer memory on a job basis are cleared from the printer s memory after each job 5 4 DocuPrint 4517 4517mp User Guide Downloading Fonts and Macros e Permanent fonts downloaded to printer memory are cleared from the printe
89. age 3 32 functions press Enter to invoke the action When not in the menu system acts as a Continue key e After certain error conditions when Auto Continue is Off press Enter to continue the printing process See Appendix D Control Panel Options for more information e n PCL emulation press Enter to override a paper mismatch Table 3 2 Page 2 of 3 Chapter 3 Using the Control Panel 3 5 Control Panel Features Table 3 2 Control Panel keys and their functions continued Description In the menu system scrolls backward up through submenus or through the current list of values or functions For numeric values such as number of Copies press Up to increase the number Scrolling wraps if the first item in a list is displayed press Up to display the last item in the list Press Up for more than two seconds to scroll continuously When the hard disk option has been installed press Up to respond to a disk failure error message Pressing Up will reformat the hard disk See Chapter 6 Troubleshooting for more information on hard disk failure error messages In the menu system scrolls forward down through the submenus or through the current list of values or actions For numeric values such as number of Copies press Down to decrease the number Scrolling wraps if the last item in a list is displayed press Down to display the first item in the list Press Down Y for more than two seconds to
90. age Protection Page Protection Print Quality Print Quality 1 You can change the setting for this feature through your software application ONLY when using a Xerox DocuPrint 4517 printer driver Note Banner pages are typically printed separately from the job and are printed according to the PCL defaults rather than the values selected in the application Chapter 3 Using the Control Panel 3 21 PostScript Menu Language Menu Mailbox Menu PCL Emulat Menu PostScript Menu Interface Menu System Menu Test Menu 3 22 Table 3 10 shows the PostScript Menu hierarchy Footnotes appear at the end of the table Menu options are described in Appendix D Control Panel Options where they are listed in alphabetical order Table 3 10 PostScript Menu hierarchy showing factory settings Menu Options Option Settings w e Default Tray Main Tray Front Tray Lower 1 Tray Lower 2 Tray Envelope Feeder 2 Tray Switching Off Main Front Tray Front Main Tray Front Lower 12 7 Front Lower 2 Lower 1 Main Lower 2 Main Lower 1 Lower 2 Lwr1 Lwr2 Main Legal 8 5x14 Folio 8 5x13 Letter 8 5x11 USA A4 210x297 Europe Exec 7 25x10 5 ISO B5 176x250 Statement 5 5x8 5 Manual Size A6 105x148 Monarch C6 Table 3 10 Page 1 of 2 DocuPrint 4517 4517mp User Guide Language Mailbox Menu PCL Emulat Menu PostScript Menu Interface Menu System Menu Test Menu
91. allel Menu Invokes the Parallel Menu Interface Menu Parity The parity bit may be checked against the received character by means of an Even Serial Menu or Odd error checking mechanism None Even Odd Table D 1 Page 13 of 21 Appendix D Control Panel Options D 15 Control Panel Options Table D 1 Menu Option Location s Setting s PCL Emulat Menu Main Menu PCL Font List Test Menu Perform Enhance System Menu Off On Pitch PCL Emulat Menu 0 44 99 99 by 01 steps 10 00 c p i Point Size PCL Emulat Menu 4 00 999 75 by 25 steps 12 00 points D 16 Control Panel menu options settings and descriptions continued Description Invokes the PCL Emulat Menu Prints a complete list of all PCL fonts currently available in the printer Printing is on the paper size and from the default source as per Source Mapping specified in the PCL Emulat Menu Prints jobs with maximum throughput However when Page Protection is set to Off some complex jobs may not print successfully with minimum memory If this occurs set Perform Enhance to Off If the job still does not print then set Page Protection to On for PostScript or to the appropriate paper size for PCL emulation and install the required system memory When Perform Enhance is set to Off the system will optimize job processing in minimal memory but throughput will be reduced Specifies the number of characters per inch c
92. and without any fault conditions Offline does not mean the printer is disconnected from the computer It means page formatting and printing are halted ACTION ACTION ACTION To put the printer online press Online To select menus press Menu To reset the printer press Reset e Paper has jammed feeding to the OCT The message alternates with Open Offset Door Clear Paper Path ACTION See OCT Jam page 6 33 The Offset Catch Tray OCT has failed Printing to the OCT cannot continue You can however direct output to the standard output tray ACTION Remove and reinstall the OCT as per the instructions in Appendix C Installing and Removing Printer Options If the problem persists contact your dealer or Xerox Rank Xerox Table 6 2 Page 13 of 22 DocuPrint 4517 4517mp User Guide Control Panel Messages Table 6 2 Control Panel messages continued Message in Open Bin N um Open Front Lover Remove Jam Sheet Open Offset Door Clear Paper Path Out of Memory Description Corrective Action The printer is online and either processing data or ready to accept print jobs ACTION None The bin numbered N is unlocked and ready to be pulled out ACTION Pull out the bin Two or more bins are unlocked and ready to be pulled out ACTION Pull out the bins A paper jam has occurred The message alternates with a message that specifies the location of the jam ACTION See Table 6 4 on page
93. aper to direct sunlight or high humidity Chapter 2 Paper Handling 2 5 Paper Handling Load l ng Pa per The DocuPrint 4517 accepts paper into its main tray see below front tray see page 2 8 optional 500 sheet Paper Deck and Cassette see page 2 12 optional 2 000 sheet High Capacity Feeder see page 2 14 and optional Envelope Feeder see page 2 16 Using the The main tray holds 250 sheets of 20 lb 75 g m paper Refer Main Tray to the section Selecting Paper page 2 3 for acceptable paper sizes and weights e Do not attempt to load the main tray during printing e Do not overfill the tray Caution 1 Press down on the bottom plate oi the Push in on the size lock button 1 and paper tray until it clicks into position slide end guide A 2 out If you are not changing paper size go to Step 4 on page 2 7 Otherwise continue to Step 2 If you are changing to a smaller size perform Steps 2 and 3 in reverse order 2 6 DocuPrint 4517 4517mp User Guide Loading Paper Slide end guide B 2 out to align it with end guide A 1 Figure 2 1 Top View 1 Drilled paper simplex or duplex printing 2 Letterhead duplex printing 3 Letterhead simplex printing 4 Load paper so that it is under both the metal stop tab and the plastic fill tabs Refer to Figure 2 1 for correct paper orientation Main tray paper orientation
94. ase buttons with your thumbs and push up on the Mailbox Collator to remove it The Mailbox Collator is top heavy A To avoid damage to the positioning hook do not twist the Mailbox Collator to the right or left when pushing up to remove it You may find it helpful to have two people remove the Mailbox Collator so as to carefully control its movement and to prevent it from twisting or falling Appendix C Installing and Removing Printer Options Carefully lift the Mailbox Collator off the printer rotating it away from the rear of the printer Store the Mailbox Collator in its original packaging materials or in a dry dust free place gt C 47 Mailbox Collator 4 Replace the option interface cover which was removed and stored when the option was first installed 5 Reconnect the printer s power cord and power ON the printer After warming up for a few minutes the oo o oe Control Panel displays the following le 2 gc c o message m ee qc nline B If any other message is displayed see Table 6 2 starting on page 6 6 6 Press Online then Reset 9 and you see Reset Menu Reset Printer You are about to reset all menu values not just those required by mailbox removal After the reset you may need to set menu values to their previous values If you do not know these values print a Configuration Sheet before proceeding with the rese
95. assette has been removed or is not pushed in all the way from the 500 sheet Paper Deck and Cassette or the paper drawer is open on the 2 000 sheet High Capacity Feeder ACTION Insert the paper cassette into the paper deck or close the paper drawer on the HCF Table 6 2 Page 10 of 22 Chapter 6 Troubleshooting 6 15 Control Panel Messages Table 6 2 Control Panel messages continued Message Lower 2 Tray Lower 2 Main Lower Card Err Power OFF amp ON Lower Card Err Replace Original Lower Card Fail Please Remove Lower Card Out Replace Original Lwrl Lwr2 Main Mailbox Failure 6 16 Description Corrective Action Paper needs to be loaded in the second lower tray 500 sheet Paper Deck and Cassette or 2 000 sheet High Capacity Feeder ACTION The message on the bottom line of the Control Panel display advises what size paper to load Paper needs to be loaded in the second lower tray 500 sheet Paper Deck and Cassette or 2 000 sheet High Capacity Feeder and or the main tray ACTION The message on the bottom line of the Control Panel display advises what size paper to load The lower Xerox PCMCIA font macro card was removed while the printer was online ACTION Power OFF the printer then power it ON to resume normal operations The lower card slot has the wrong Xerox PCMCIA font macro card in it The card may contain fonts macros or code ACTION Take the printer offline and repla
96. atic Language Sensing and Switching Special Features For those instances when you need to print PCL 5e Emulation hereafter referred to as PCL jobs all the way to the edge of the page turn on the Edge to Edge option in the PCL Emulat Menu Edge to edge printing is always available for PostScript jobs and requires no setting Just format your document to the edge of the page see Chapter 3 Using the Control Panel for instructions on changing Control Panel settings The DocuPrint 4517 allows you to set automatic tray switching for both PCL and PostScript when PostScript is installed jobs When tray switching is on and the paper tray runs out of paper the printer automatically switches to another paper tray if another tray is loaded with the same size paper That means you don t have to load paper as often You can also install one or two optional 500 sheet Paper Deck and Cassettes lower trays or the 2 000 sheet High Capacity Feeder to extend your printing capacity For more information on tray switching see the section Automatic Tray Switching page 2 18 in Chapter 2 Paper Handling When you have installed the PostScript option the printer can process both PCL and PostScript jobs When the printer s Language Sensing option is on the DocuPrint 4517 samples the incoming data stream to determine which language the print job requires The DocuPrint 4517 then switches to the proper language for that job The DocuPrint 4
97. ble 6 2 Page 7 of 22 4517 4517mp User Guide Control Panel Messages Table 6 2 Control Panel messages continued Message Description Corrective Action Invalid Password An invalid password has been entered for the mailbox password ACTION Re enter the password when prompted IOT NVM Fail Nonvolatile Memory NVM has failed on the print engine also called the Service Required lOT Image Output Terminal Printing cannot resume ACTION Contact your dealer or Xerox Rank Xerox Laser Failure The laser assembly has failed printing cannot continue Service Required ACTION Contact your dealer or Xerox Rank Xerox Last Page The last page of the document has not finished printing ACTION None The last page will print when the printer receives more data or when the port times out ACTION Load A4 paper into the tray s indicated on the top line of the display Load A6 ACTION Load A6 paper international postcard into the front tray as indicated on the top line of the display Load C5 ACTION Load C5 envelope s into the tray s indicated on the top line of the display Load CB ACTION Load C6 envelope s into the tray s indicated on the top line of the display Load Com 10 ACTION Load Com 10 envelopes into the tray s indicated on the top line of the display Load DL ACTION Load DL envelopes into the tray s indicated on the top line of the display Load Exec ACTION Load Executive paper into the tray s indicated on
98. ce the Duplex Module 4 Close the rear cover alternating with On rare occasions paper may jam in the fuser To clear a fuser jam refer to Fuser Jam Clearance at the end of this table Table 6 4 Page 5 of 7 6 34 DocuPrint 4517 4517mp User Guide Table 6 4 Paper jam messages and corrective actions continued Control Panel Message Paper Jam Open Front Cover alternating with Remove PrintCart Clear Paper Path Paper Size Jam Open Rear Cover alternating with Clear Paper Path Paper Jams Type of Paper Jam Remedial Action Print Cartridge Jam 1 Remove the Envelope Feeder if installed Open the front cover 1 Remove the EP cartridge 2 Remove the jammed paper Reinsert the EP cartridge Close the front cover Replace the Envelope Feeder if necessary On rare occasions paper may jam in the fuser To clear a fuser jam refer to Fuser Jam Clearance at the end of this table Paper Mismatch Jam 1 Change the loaded paper to the correct size Open the rear cover 1 Remove the jammed paper Close the rear cover If the problem paper was in the front tray or the Envelope Feeder check that the corresponding menus are set to the size loaded Table 6 4 Page 6 of 7 Chapter 6 Troubleshooting 6 35 Paper Jams Table 6 4 Paper jam messages and corrective actions continued Control Panel Message
99. ce the card formerly in the slot The lower Xerox PCMCIA font macro card is bad and cannot be used ACTION Power OFF the printer then power it ON If the problem persists remove the card and install a new card The lower Xerox PCMCIA font macro card was removed while the printer was offline but the card was still being used by the software application ACTION To clear the error message take the printer offline and return the card to its slot Then press Online to resume printing On completion of the print job you can take the printer offline and remove the card Paper needs to be loaded in either lower trays or the main tray ACTION The message on the bottom line of the Control Panel display advises what size paper to load The Mailbox Collator has failed Printing to the Mailbox Collator cannot continue You can however send output to the standard output tray ACTION Remove and reinstall the Mailbox Collator following the instructions in Appendix C Installing and Removing Printer Options If the problem is not resolved contact your dealer or Xerox Rank Xerox Table 6 2 Page 11 of 22 DocuPrint 4517 4517mp User Guide Control Panel Messages Table 6 2 Control Panel messages continued Message Mailbox Jam Open Mailbx Door Main Front Tray Main Tray Main Tray Empty Main Tray Fail Service Required Main Tray Jam Open Main Tray Main Tray Out Manual Memory Check Please Wait
100. ch it is used is through the use of passwords If passwords are enabled for bins but disabled for collator jobs sent to password enabled bins can be removed by anyone because no password is needed to open the collator For this Chapter 2 Paper Handling 2 25 Using the Mailbox Collator 2 26 9 M d reason Xerox recommends you either enable or disable passwords for both bins and collator e If you plan to use passwords for bins also set a password for collator mode Distribute individual bin passwords to the appropriate users Do not distribute the password for collator mode e If you plan to use a password for collated jobs also set passwords for each bin Distribute the collator password to the appropriate users Do not distribute individual bin passwords see Enabling Passwords below and Disabling Passwords page 2 28 for instructions Enabling Passwords Follow the instructions below to set passwords 1 Power ON the printer The printer will complete its self test and display the following message at the Control Panel Display Online Ready 2 Press Online then Menu and you will see Main Menu Language 3 Press Down until you see Main Menu Mailbox Menu 4 Press Enter and the display changes to Mailbox Menu Collater To set a collator password continue to Step 5 To set a bin password skip to Step 6 DocuPrint 4517 4517mp User Guide Using the Mailbox Collator Press Enter
101. connector to the slot in 8 Gently press the card down until it fits the controller board snugly in place Secure the XNIC mounting bracket to the 1 0 Replace the controller board sliding it controller board with the screws removed along the alignment channels Then in Step hand tighten the thumb screws C 58 DocuPrint 4517 4517mp User Guide Xerox Network Interface Card XNIC 1 1 Replace the power and interface cables and power ON the printer After warming up for a few minutes the Control Panel displays the following message Online Ready If any other message is displayed see Table 6 2 starting on page 6 6 ERI RERUM 1 2 Print a Configuration Sheet to verify that ipd the XNIC has been installed properly RATE Applicable data should appear on the Configuration Sheet A Press Online to take the printer ofiline B Press Menu then Down Y or Up until you see Main Menu Test Menu C Press Enter and the message display changes to Test Menu Config sheet 2 Press Enter again to print a Con iguration Sheet A ter the Configuration Sheet prints press Online to put the printer back online Keep the original packaging material in case you ever need to remove the option Appendix C Installing and Removing Printer Options C 59 Xerox Network Interface Card XNIC Removing the XN
102. cover and skip to step 11 1 0 Make sure the green side locks at both 1 1 Open the front cover and remove the ends click into position Then close the EP cartridge by lifting it towards the rear rear cover of the printer then pulling it up and out Appendix B Replacing Consumables B 7 Replacing the Fuser Cartridge BTR Use the BTR removal tool to release the 1 3j Use the BTR removal tool to release the leit side of the BTR right side of the BTR 1 4 Liit the BTR out o the printer 1 5 Insert the new BTR making sure it is seated properly B 8 DocuPrint 4517 4517mp User Guide Replacing the Fuser Cartridge BTR Y Fr Pull the tab to remove the BTR s 1 y protective covering 18 Re insert the EP cartridge into the guide channels marked by the arrows inside the top cover Push in until it clicks in place then close the front cover Plug in the power cord Press and hold Online andMenu while powering ON the printer This will reset the Fuser Life counter and release the warning message After warming up for a few minutes the Control Panel displays the following message Online Ready Ifthe Replace Fuser Cartridge message still appears repeat the above procedure If any other message is displayed see Table 6 2 starting on page 6 6 Appendix B Replacing Consumables B 9 B
103. cript jobs are printed the header will be deleted when the printer switches from PostScript to PCL emulation e Banner sheets printed from Novell networks cause the printer to switch between PostScript and PCL emulation If banner sheets are printed ensure that the Language Sensing option is set to ON and the default System Language for each enabled port is set to PCL Emulation e To avoid the loss of the PostScript header select Send Header With Each Job in the PostScript driver Or set State Saving to On in the PostScript Menu You must download the header at least once for each power on cycle If several different PostScript applications are used the Send Header With Each Job option will guarantee that the correct header is always available 3 20 DocuPrint 4517 4517mp User Guide PostScript Menu Macintosh Users The Macintosh driver is installed by opening the driver disk and double clicking the OnPAGE installer icon You may use your software application to override default settings for certain PostScript Menu options Table 3 9 lists the PostScript Menu options whose settings you may normally override Table 3 9 PostScript Menu settings normally overridden by the setting in the data stream The setting you choose in will override the your software application PostScript Menu setting for for Paper Source Default Tray Paper Size The size paper currently in the default tray P
104. cro_id gt lt len gt lt macro_data gt lt ETX gt where lt ESC gt Is the ascii ESC character 1B hexadecimal SOH is the ascii SOH character 01 hexadecimal lt STX gt is the ascii STX character 02 hexadecimal loc is DC for disk or CO for Upper Card or C1 for Lower Card macro id is an ID number between 0 and 32767 22 15 1 inclusive This is the ID by which the application references the macro len is the length of the macro data in bytes Value allowed between 1 and 4294967294 2 32 2 inclusive The length does not include the lt ETX gt following the macro data macro data is the macro text This text does not include the start macro definition command lt ESC gt amp f0X or the stop macro definition command ESC amp f 1X ETX is the ascii ETX character 03 hexadecimal Table G 5 4517 Delete Macro Command Format lt ESC gt lt SOH gt lt STX gt MACROD lt loc gt lt macro_id gt lt ETX gt where lt ESC gt is the ascii ESC character 1B hexadecimal lt SOH gt is the ascii SOH character 01 hexadecimal lt STX gt is the ascii STX character 02 hexadecimal lt loc gt is DC for disk or CO for Upper Card or C1 for Lower Card macro id is an ID number between 0 and 32767 22 15 1 inclusive This is the ID by which the application references the macro ETX is the ascii ETX character 03 hexadecimal Appendix G DocuPrint 4517 Unique Printer Commands G 9
105. ctrical shock always disconnect the power cord when installing or removing ANY internal or external printer option Caution DISCHARGE STATIC ELECTRICITY The controller board and internal printer options SIMMs network interface cards and the hard drive are sensitive to static electricity Before installing or removing an internal option discharge static electricity from your body by touching something metal such as the metal back plate on any device plugged into a grounded power source If you walk around before finishing the installation again discharge any static electricity Appendix C Installing and Removing Printer Options C 3 Installing and Removing Printer Options Memory This section contains two sets of instructions SIMMs Installing a Memory SIMM page C 4 e Removing a Memory SIMM page C 7 Memory SIMMs for the DocuPrint 4517 are available in the following sizes e one sided 4 MB and 16 MB Note e wo sided 32 MB See Appendix A Ordering Printer Options for ordering additional memory Installing a Memory SIMM SIMMs and controller boards are sensitive to static electricity Before installing a SIMM discharge static electricity from your body by touching something metal such as the metal Caution back plate on any device plugged into a grounded power source If you walk around before finishing the installation again discharge any static electricity Never remove
106. e saved to the respective XNIC when the XNIC menu is exited The XNIC will then result in I O Initializing This will also result in the XNIC automatically computing the Subnet Mask Jam Recovery Determines how the printer recovers from a paper jam prr Siler flan e When set to On the printer reprints any pages in the printer at the time of PostScript Menu the jam after the jam has been cleared The printer does this by using a portion of memory to store data This may slow throughput e When set to Off some pages may be lost after the jam has been cleared The printer may attempt to recover lost pages if adequate resources are available If resources are not available the jammed pages will be lost and the print job must be re sent specifying those pages that did not print as a result of the paper jam Off On LAA Sets the LAA Locally Administered Address of the printer for Token Ring l communications Token Ring Menu Each byte of the address is set in turn 00 00 00 00 00 00 FF FF FEFE FEFF Press Escape to go back to the previous byte If on the first byte pressing t Appears only in V2 0 or Escape goes back to the previous menu ter i eons Press Enter to advance to the next byte If on the final byte pressing Enter accepts the new setting of the entire address Hold Up or Down for approximately two seconds and the byte scrolls in increments of 10 Table D 1 Page 9 of 21 Append
107. e 1 Power OFF the printer and disconnect the power cord and any interface cables 2 Open the rear cover 3 Remove the Duplex Module by pushing the green lock buttons on either side of it Be careful not to touch the metal Ay part of the motor at the right end of the duplex module it is hot after continuous two sided printing Store the Duplex Module in its original packaging 4 Close the rear cover plug in the power cord and power ON the printer After warming up for a few minutes the Control Panel displays the following message Online Ready If any other message is displayed see Table 6 2 starting on page 6 6 C 22 DocuPrint 4517 4517mp User Guide Installing and Removing Printer Options 500 sheet This section contains three sets of instructions Pa per Deck e Installing One 500 sheet Paper Deck and Cassette below and Cassette Installing Two 500 sheet Paper Decks and Cassettes page C 26 e Removing a 500 sheet Paper Deck and Cassette page C 30 Installing One 500 sheet Paper Deck and Cassette 1 Power OFF the printer and disconnect the power cord and any interface cables Holding the printer by the recessed side 3 Cover the right side hand hold with the hand holds set it atop the Paper Deck joint tab inserting 1 then 2 aligning the corners Appendix C Installing and Removing Printer Options C 23 500 she
108. e to the direction of paper movement Table 6 5 Page 4 of 8 6 40 DocuPrint 4517 4517mp User Guide Print Quality Problems Table 6 5 Print quality problems continued Problem Possible Cause s Corrective Action s Dark spots marks Defective EP cartridge Replace EP cartridge PRIN TED IMAGE Unfused or partially Damp paper stock Replace paper stock fused image Heavy or unusual paper stock Use only approved paper media See The printed image is not Chapter 2 Paper Handling fully fused to the paper and easily rubs off Defective Fuser Module Replace the fuser cartridge See Appendix A for ordering information See Appendix B for installation and removal instructions IN IPE rE IIN I LLJ IMAGE Table 6 5 Page 5 of 8 Chapter 6 Troubleshooting 6 41 Print Quality Problems Table 6 5 Print quality problems continued Problem Possible Cause s Wrinkled prints Poor paper condition Prints are wrinkled Paper is damp creased or torn Fuser cartridge is at its end of life Blurred prints Poor paper condition Image is blurred at the Paper is damp edges PRINTED IMAGE Corrective Action s Inspect replace paper stock Replace paper stock Replace the fuser cartridge See Appendix A for ordering information See Appendix B for installation and removal instructions Inspect replace paper stock Replace paper stock Table 6 5 Page 6 of 8 6 422 DocuPrint 4517 4
109. e locations Control Panel menu options settings and descriptions continued Description Invokes the Ethernet Menu Causes the Lower Macro card to be formatted or reformatted This action erases all data on the macro card It must therefore be confirmed before it is executed Causes the Upper Macro card to be formatted or reformatted This action erases all data on the macro card It must therefore be confirmed before it is executed Specifies the ID of the default font in PCL Only values valid for the Font Source location are displayed For example if you have internal fonts only the maximum Font Number is 52 ront Number values are printed on the PCL Font List in the first column Print a PCL Font List to find the correct number to use with this setting Hold Up or Down v for approximately two seconds and Font Number scrolls in increments of 10 The Font Number setting returns to its factory setting 0 if Symbol Set page D 22 is changed If the Font Source setting specifies a location other than Internal Font Number reverts to 0 automatically Location of the default font in PCL Internal refers to the font set residing in the printer s permanent memory These fonts are resident in the printer and cannot be altered Upper and Lower refer to the two font card slots and appear only when a font card is installed in a slot The Font Source setting returns to its factory setting Internal if Symbol Set page
110. e DocuPrint 4517 Refer to Table 2 1 on page 2 4 for acceptable envelope sizes See Appendix A for ordering information and Appendix C for installation instructions 2 Liit the envelope holder 3 Stack the envelopes face up with the stack against the feeder s leit edge For PCL applications The corner for the return address should be on the left side of the stack and trailing as the envelopes go into the printer as shown at left For PostScript applications Some PostScript applications require that the envelopes be loaded with the return address corner on the right side of the stack and leading as the envelopes go into the printer Test your application for proper orientation Push the envelopes gently into the printer Do not force the envelopes between the last two rollers the two that touch as this may cause a jam to occur 2 16 DocuPrint 4517 4517mp User Guide Loading Paper 4 Adjust the side guide against the right side oi the stack and lower the envelope holder Do not stack envelopes higher than Ay the red full line on the side guide nor push the side guide so hard against the stack as to deform the envelopes 5 Because the Envelope Feeder does not have a paper size sensor you must tell the printer which size envelope is loaded Set the Env Feeder Size option in either the PCL Emulat or PostScript
111. e correct printing set the Page Protection option to the appropriate page size or to On for PostScript and send the print job again Refer to the section Memory Considerations page 1 11 for information on Page Protection memory considerations Even though Auto Continue may be On you will see the message below for ten seconds Press The printer waits ten seconds then resumes in effect pressing Enter for you Paper has jammed at the EP print cartridge The message alternates with Remove PrintCart Clear Paper Path ACTION See Print Cartridge Jam page 6 35 Paper has jammed in the rear of the printer The message alternates with Clear Paper Path or if a Duplex Module jam Remove DuplxUnit Clear Paper Path ACTION See Paper Exit Jam page 6 34 or Duplex Module Jam page 6 34 Paper has jammed due to being the incorrect size The message alternates with Clear Paper Path ACTION See Paper Mismatch Jam page 6 35 The PCL Font List is printing ACTION Remove the PCL Font List from the output tray when it has finished printing Table 6 2 Page 15 of 22 4517 4517mp User Guide Control Panel Messages Table 6 2 Control Panel messages continued Message Pg Protect OTI Description Corrective Action The printer has turned Page Protection Off because there is insufficient memory to process the job with page protection ACTION Add printer memory if you want to process future c
112. ee Chapter 3 Using the Control Panel for more information about the Control Panel and its menu system Power Saver After 60 minutes of inactivity the printer automatically turns off internal components to reduce the amount of electricity used The printer automatically turns those parts back on when it receives a print job Using the printer s Control Panel menu system you can send the printer into Power Saver mode after your choice of 15 30 60 90 or 120 minutes of inactivity or Power Saver mode can be disabled See the section System Menu page 3 30 in Chapter 3 Using the Control Panel High Reso ution The DocuPrint 4517 is set to print at 600 x 600 dpi dots per Printing inch You can change this setting to 1200 x 600 dpi to enhance grayscale images For professional quality printouts the Print Quality option in the PCL Emulat and PostScript menus may be set to TrueRes for 600 x 600 resolution printing The TrueRes setting smooths edges to produce a crisper looking printout If you want to print draft quality jobs set Print Quality to Toner Saving The printer automatically reduces the amount of toner used and prints a lower density output When this feature is enabled the printer will print with 62 5 less toner see Chapter 3 Using the Control Panel for instructions on changing Control Panel settings 1 6 DocuPrint 4517 4517mp User Guide Edge to Edge Printing Automatic Tray Switching Autom
113. emory Considerations page 1 11 for additional information on Page Protection memory requirements Table 6 5 Page 8 of 8 6 44 DocuPrint 4517 4517mp User Guide Appendix A Ordering Printer Options Appendix A Ordering Printer Options A 1 Ordering Printer Options Contact your dealer or Xerox Rank Xerox to order any of the printer options and accessories listed in Table A 1 Table A 1 Printer options and accessories Option Part No Comments ow Iw oi Fuser Cartridge BTR 108R00092 110V 60 Hz 108R00093 220V 50 Hz Paper Handling Options Main Tray Cassette 97K22700 See Table 2 1 in Chapter 2 Paper Handling for a complete list of supported paper sizes for each paper handling option 500 sheet Paper Deck 97K22680 and Cassette 500 sheet Paper Cassette 97K22710 2 000 sheet High 97501519 Capacity Feeder Duplex Module 97K22660 Minimum 4 MB printer memory is recommended Offset Catch Tray OCT 97K22670 Mailbox Collator 97K22730 Envelope Feeder 97K22690 Xerox Macro Cards 2 MB 97K25780 DocuPrint 4517 supports macro cards for PCL 5e Emulation only Table A 1 Page 1 of 13 A 2 DocuPrint 4517 4517mp User Guide Ordering Printer Options Table A 1 Printer options and accessories continued Comments Memory Options 4 MB SIMM 16 MB SIMM 32 MB SIMM 97K15280 SIMM specifications e No parity e 70 nanosecond access time e 8 bits
114. enus to OCT No Offset and the OCT will not offset jobs e Set the Output Bin option to OCT On Job and the OCT will offset jobs from one another e Set the Output Bin option to OCT On Job Copy and the OCT will offset jobs from one another It will also offset each set of copies of individual pages of an uncollated multiple copy job With the OCT installed the standard output tray still functions normally The OCT gives you approximately 500 sheets of letter A4 20 Ib 75 g m maximum collated output The standard output tray adds another 250 sheets 2 32 DocuPrint 4517 4517mp User Guide Duplex Two Sided Printing Paper Handling Once the optional Duplex Module is installed you can print two sided duplex jobs See Appendix A Ordering Printer Options for ordering information and Appendix C Installing and Removing Printer Options for installation instructions Note At least 4MB of printer memory is recommended but not required for duplex printing See Appendix A for ordering additional memory Refer to the section Memory Considerations page 1 11 for additional information on memory requirements Use only the size paper listed in Table 2 8 for two sided jobs Do not use envelopes postcards transparencies or label paper for duplex jobs Table 2 8 Paper sizes that can be used with the Duplex Module Paper Size Weight A4 20 Ib 75 g m to 24 Ib 90 g m 210x297 mm Letter 20 Ib 75 g m
115. er Deck and Cassette lower tray Consult the section Automatic Tray Switching page 2 18 for instructions on engaging tray switching between the lower tray and other printer trays Keep the original packaging material in case you ever need to remove the option Appendix C Installing and Removing Printer Options C 29 500 sheet Paper Deck and Cassette Removing a 500 sheet Paper Deck and Cassette 1 Power OFF the printer and disconnect the power cord and any inter ace cables Remove the small cover at the back o the 3 Remove the leit joint tab joining the Paper Deck then unplug the connector printer to the Paper Deck removing 1 from the printer Replace the small cover then 2 4 Remove the right joint tab joining the 5 Holding the printer by the recessed side printer to the Paper Deck removing 1 hand holds liit it up off the Paper Deck then 2 C 30 DocuPrint 4517 4517mp User Guide 6 10 500 sheet Paper Deck and Cassette Ii two Paper Decks are installed detach the Paper Decks from each other Otherwise continue to Step 7 Remove the joint tabs joining the two Paper Decks B Disconnect the plug o the bottom Paper Deck from the receptacle of the upper Paper Deck Be sure to keep the joint tabs You will need them to reinstall the Paper Deck s Replace the power and interface cords and pow
116. er ON the printer After warming up for a few minutes the Control Panel displays the following message Online Ready If any other message is displayed see Table 6 2 starting on page 6 6 Press Online then Reset 9 and you see Reset Menu Reset Printer Press Down Y and you see Reset Menu Reset Menus Press Enter and the message display changes to Reset Menus Please Wait This message displays while the printer resets the Source Mapping PCL Menu and Tray Switching PostScript Menu settings to factory defaults When the reset is finished the display changes to Online Ready If any other message is displayed see Table 6 2 starting on page 6 6 Appendix C Installing and Removing Printer Options C 31 Installing and Removing Printer Options 2 000 sheet High Capacity Feeder HCF This section contains two sets of instructions e Installing the 2 000 sheet High Capacity Feeder below Removing the 2 000 sheet High Capacity Feeder page C 37 The HCF may be installed with or without one optional 500 sheet Paper Deck and Cassette to increase your paper input capacity to 2 500 sheets However when the HCF is installed with a 500 sheet Paper Deck and Cassette paper feeding from the HCF is slower To install the HCF with a 500 sheet Paper Deck and Cassette first install the 500 sheet Paper Deck and Cassette as per the instructions on page C 23 then install the HCF as per the ins
117. er cord and all interface cables 2 Remove any paper handling options and repack each in its original packaging 3 Remove the hard drive if it is installed and repack it in its original packaging See Appendix C Installing and Removing Printer Options 4 Remove the EP cartridge and pack it in its original packaging 5 Pack the printer with the sealed EP cartridge and power cord in the original printer box If you need to return the printer for service follow the instructions of your service provider for packing and shipping 1 16 DocuPrint 4517 4517mp User Guide Chapter 2 Paper Handling Selecting Paper sss eene 2 3 STONING PAPET aouosi iicet Mp aM 2 5 Loading Papert Loue des quitas uiu mente dica 2 6 Uang TAO Man OY 2 6 SAO UIC TIO A 2 8 Using the 500 sheet Paper Deck and Cassette 2 12 Using the High Capacity Feeder sss 2 14 Using the Envelope Feeder ssss 2 16 Automatic Tray Switching ssssssssssssss 2 18 PostScript Tray Switching uorszaanieractidudpiexidurtiseni tu tt misuse aos 2 18 PCL Tray Switching Source Mapping ssseeseeees 2 19 Default Source Mapping Settings ssseesssssssess 2 21 Customizing Source Mapping Settings 2 21 Example Main Tray Front Tray ssessseeeeeee 2 22 Example Lower Tray Main Tray
118. er off of the HCF and set it disconnect the HCF connector from the down where it will be used without the printer s receptacle HCE Appendix C Installing and Removing Printer Options C 37 2 000 sheet High Capacity Feeder HCF 4 C 38 Reconnect the printer interface cord s and power cord and power ON the printer After warming up the Control Panel displays Online Ready If any other message is displayed see Table 6 2 starting on page 6 6 Press Online then Reset and you see Reset Menu Reset Printer Press Down Y and you see Reset Menu Reset Menus Press Enter and the message display changes to Heset Menus Please Wait This message displays while the printer resets the Source Mapping PCL Menu and Tray Switching PostScript Menu settings to factory defaults When the reset is finished the display changes to Online Ready If any other message is displayed see Table 6 2 starting on page 6 6 DocuPrint 4517 4517mp User Guide Installing and Removing Printer Options Offset Catch This section contains two sets of instructions Tray OCT e Installing the OCT below e Removing the OCT page C 42 Installing the OCT 1 Power OFF the printer and disconnect the power cord and any interiace cables 2 Open the rear cover 3 Remove the option interface cover by pushing up on it irom the underside Keep the option in
119. erform the corrective actions listed under 0101 in Table 6 2 on page 6 6 628 DocuPrint 4517 4517mp User Guide Paper Jams What Causes a Paper Jam Troubleshooting Your printer has been designed to provide reliable trouble free operation Nonetheless you may experience an occasional paper jam When the printer detects a misfeed or a paper jam the printing process is halted and a Control Panel message is displayed After the paper jam has been cleared the printer will resume operation to complete the print job Set the Jam Recovery option to On to guarantee that pages in the print engine when the jam occurs will be reprinted Refer to the section Memory Considerations page 1 11 Paper jams occur most often when The throughput paper stock does not meet specification see Chapter 2 Paper Handling e The paper stock is in poor condition e The paper stock has been improperly loaded into the paper trays e The printer needs cleaning e Printer parts are worn and need to be replaced Clearing Table 6 4 on page 6 30 lists the types of paper jams that may Paper Jams occur If you see a Control Panel message that indicates a paper jam find the message in the left hand column and perform the accompanying steps to clear the paper jam Be careful not to touch any of the components inside the printer when removing jammed paper They may be very hot Caution Chapter 6 Troubleshooting 6 29 Paper Ja
120. ess and Toner Saving Change this setting with caution Table D 1 Page 15 of 21 Appendix D Control Panel Options D 17 Control Panel Options Table D 1 Menu Option Location s Setting s Print Errors PostScript Menu Off On Print Quality PCL Emulat Menu PostScript Menu Normal TrueRes Toner Saving PS Font List Test Menu Appears only with the PostScript option installed Reset All Reset Menu Reset Ethernet Reset Menu Appears only when the XNIC E NET option is installed and enabled Reset LocalTalk Reset Menu Appears only when the XNIC L TALK option is installed and enabled D 18 Control Panel menu options settings and descriptions continued Description Controls PostScript s built in error handler debugger Should the printer encounter a PostScript error while printing a job PostScript prints an error sheet when Print Errors Is set to On This is useful on a network as an error sheet will alert the user that the print job had errors and was canceled Controls print quality through the use of TrueRes for edge smoothing enhancement or Toner Saving for draft print quality e Normal no edge smoothing e TrueRes edge smoothing available only with 600x600 print resolution e Toner Saving draft print quality to save on toner usage available only with 600x600 print resolution When Resolution page D 19 is set to 1200x600 you cannot set Pr
121. esuseessauececeeessauseesseneeeas 3 20 LocalTalk Menu Options eeeseessseeee ene 3 23 Ethernet Menu Options eeesssesee seen nennen 3 23 Token Ring Menu Options esses eene nnns 3 24 System Menu E Et 3 25 POST IVI CID aien E a 3 26 RESE MENU ci ines Deien EENE S EEEE 3 27 Chapter 4 DocuPrint 4517 Printer Drivers eene 4 1 DocuPrint 4517 PCL 5e Emulation Printer Drivers 4 2 DocuPrint 4517 PostScript Printer Drivers 4 3 Chapter 5 Using the Hard Drive Downloading Fonts 5 1 Hard Drive Considerations eese esee 5 2 Print DISK Spooling eeeesesesse sese 5 2 buch Iu 5 2 Formatting the Hard Drive sse 5 3 Downloading Fonts and Macros essen 5 4 DocuPrint 4517 User Guide iii Table of Contents Chapter 6 Troubleshooting essei eseee sese enn nennen nnns 6 1 Printer Operation Problems eese eren nnne 6 2 Control Panel Messages eiiis enn nnne nnns 6 6 deg e 6 28 What Causes a Paper Jam ssseesssesee eene 6 28 Clearing Paper Jams essssesseee eene nnn nnn nennen 6 28 Print Quality Problems cccccssccccsssecesseceseseeeeseseessanseessenseees 6 35 Appendi
122. et Paper Deck and Cassette Cover the leit side hand hold with the 5 Remove the small cover at the back o the joint tab inserting 1 then 2 Paper Deck Fit the connector firmly into the printer receptacle Replace the small cover 6 Replace the power and inter ace cords and power ON the printer After warming up for a few minutes the Control Panel displays the following message Online Ready If any other message is displayed see Table 6 2 starting on page 6 6 7 Press Online then Reset and you see Reset Menu Reset Printer Do not attempt to lift and carry the printer by yourself after installing the Paper Deck 8 Press Down Y and you see Heset Menu Reset Menus C 24 DocuPrint 4517 4517mp User Guide 9 10 11 500 sheet Paper Deck and Cassette Press Enter and the message display changes to Reset Menus Please Wait This message displays while the printer resets the Source Mapping PCL Menu settings to include the lower tray just installed When the reset is finished the display changes to Online Ready If any other message is displayed see Table 6 2 starting on page 6 6 To enable automatic tray switching with PostScript jobs turn Tray Switching in the PostScript menu toa value that includes the newly installed tray Consult the section Using the 500 sheet Paper Deck and Cassette page 2 12 f
123. f the LED does not glow or glows continuously contact your dealer or Xerox Rank Xerox If the LED flashes refer to Table 6 3 on page 6 28 for further information A fault condition has occurred ACTION Reseat the controller board and test the printer again If the problem continues observe the diagnostic LED at power on If the LED does not glow or glows continuously contact your dealer or Xerox Rank Xerox If the LED flashes refer to Table 6 3 on page 6 28 for further information A fault condition has occurred ACTION If there is a memory SIMM in slot SIM3 remove it Move the memory SIMM in slot SIM2 into SIM3 then test the printer again If code 0101 is displayed at power on replace the SIMM If code 0101 is not displayed at power on move the SIMM back to SIM2 and test the printer again If code 0100 again displays at power on contact your dealer or Xerox Rank Xerox A fault condition has occurred ACTION If there is a memory SIMM in slot SIM2 remove it Move the memory SIMM in slot SIM3 into SIM2 then test the printer again If code 0100 is displayed at power on replace the SIMM If code 0100 is not displayed at power on move the SIMM back to SIM3 and test the printer again If code 0101 again displays at power on contact your dealer or Xerox Rank Xerox Table 6 2 Page 1 of 22 6 6 DocuPrint 4517 4517mp User Guide Control Panel Messages Table 6 2 Control Panel messages continued Message kKkKKK
124. fer to the XNIC E NET T RING Configuration Guide in the XNIC T RING option kit Table 3 11 starting on page 3 26 shows the Interface Menu hierarchy Footnotes appear at the end of the table Menu options are described in Appendix D Control Panel Options where they are listed in alphabetical order Chapter 3 Using the Control Panel 3 25 Interface Menu Table 3 11 Interface Menu hierarchy showing factory settings Interface Menu Menu Options Option Settings Language Parallel Menu Port Enable Mailbox Menu Serial Menu On PCL Emulat Menu LocalTalk Menu 5 999 secs 30 PostScript Menu Ethernet Menu System Language PCL Emulation PostScript Interface Menu Token Ring Menu Lang Sensing Off Test Menu Auto Job End Off On Bidirectional Off On Table 3 11 Page 1 of 4 3 26 DocuPrint 4517 4517mp User Guide Interface Menu Table 3 11 Interface Menu hierarchy showing factory settings continued Interface Menu Menu Options Option Settings Port Enable Off On Port Timeout 5 999 secs 30 System Language PCL Emulation PostScript Lang Sensing Off On Auto Job End Off On Baud Rate Language Parallel Menu Mailbox Menu Serial Menu PCL Emulat Menu LocalTalk Menu PostScript Menu Ethernet Menu Interface Menu Token Ring Menu System Menu Test Menu Robust XON XON Handshake Hardware DTR Polarity Data Bits Parity Stop Bits 2 _ Ton
125. fic mailbox bin or for the collator bins Controls enabling disabling and changing of passwords for collator mode or for a specific mailbox bin The defaults are shown on page 2 27 Enter the old password in order to be allowed to disable it change it or enable it Informs the printer what size of envelope is currently loaded in the Envelope Feeder Because the Envelope Feeder does not have a size sensor this setting is required so that the printer is able to know when the size of envelope requested for printing is different than that loaded When the sizes do not match and the Page Size Cont option is set to Off the printer displays a message asking for a change of envelope size pressing Enter causes printing to resume using the incorrect envelope size loaded Changing Env Feeder Size in either the PCL Emulat Menu or the PostScript Menu changes the size in the other menu Table D 1 Page 5 of 21 Appendix D Control Panel Options D 7 Control Panel Options Table D 1 Menu Option Location s Setting s Ethernet Menut Interface Menu Appears only when the XNIC E NET option is installed Fmt LwrMacroCard Test Menu Appears only when the macro card is installed Fmt UprMacroCard Test Menu Appears only when the macro card is installed Font Number PCL Emulat Menu 0 999 Font Source PCL Emulat Menu Internal Upper Lower Softt Appears only when there are fonts in thes
126. ge 10 of 21 D 12 DocuPrint 4517 4517mp User Guide Control Panel Options Table D 1 Control Panel menu options settings and descriptions continued Menu Option Location s Setting s Manual Size PostScript Menu Legal 8 5x14 Folio 8 5x13 Letter 8 5x11 USA A4 210x297 Europe Exec 7 25x10 5 ISO B5 176x250 Statement 5 5x8 5 A6 105x148 Com 10 4 1 8x9 5 C5 162x229 DL 110x220 Monarch 3 7 8x7 5 C6 114x162 Memory Check Test Menu Description Specifies the size of paper loaded in the Front Tray Because the front tray does not have a size sensor this setting is required so that the printer is able to know when the size of paper requested for printing Is different than that loaded When the sizes do not match and the Page Size Cont option is set to Off the printer displays a message asking for a change of paper size pressing Enter causes printing to resume using the incorrect paper size loaded Changing Manual Size in the PostScript Menu changes the PCL Emulat Front Tray Size and vice versa Performs a complete check of printer memory resident and any SIMMs installed and reports the results on the Control Panel display Memory Check is more extensive than the check performed when the printer is powered on When you invoke Memory Check you will see Memory Check Please Wait Before Memory Check any partial pages are ejected and any incomplete print jobs
127. ge 4 of 4 1 Appears only when your printer was purchased with a serial port 2 Appears only when the respective Xerox Network Interface Card NIC option is installed 3 Appears only when the PostScript option is installed 4 Appears only in V2 0 or later Chapter 3 Using the Control Panel 3 29 Using the Control Panel System Menu Language Mailbox Menu PCL Emulat Menu PostScript Menu Interface Menu System Menu Test Menu The System Menu options set general printer features Table 3 12 highlights the System Menu hierarchy Menu options are described in Appendix D Control Panel Options where they are listed in alphabetical order Table 3 12 System Menu hierarchy showing factory settings Menu Options Option Settings On Power Saver Off 120 Minutes 90 Minutes 60 Minutes 30 Minutes 15 Minutes Auto Continue Print Density 9 8 7 6 5 4 3 2 1 0 Defaults Europe USA Disk Spooling Off On Perform Enhance Off On 1 Appears only when the Hard Drive option is installed 3 30 DocuPrint 4517 4517mp User Guide Test Menu Language Mailbox Menu PCL Emulat Menu PostScript Menu Interface Menu System Menu Using the Control Panel Test Menu options are used to generate printed reports Results of the Memory Check option are displayed on the Control Panel Table 3 13 shows the Test Menu hierarchy Menu options are described in Appendix D Control Panel Options where
128. h Xerox toner and developer All products we manufacture meet our stringent performance standards The world wide effort to remanufacture printer equipment and recall EP print cartridges benefits the environment and conserves our natural resources by reducing waste going into our landfills Besides it makes good business sense for Xerox and Xerox customers Please join us in this effort On Standby ROS Pause 35dB A Under Operation Continuous Sound 49 5 dB A DocuPrint 4517 4517mp User Guide FCC Compliance Statement for United States Users Environmental Specifications Class B This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separati
129. he PCL Emulat Menu settings for Paper Size and Default Source PCL recognizes the six paper sources shown in Table 2 3 These PCL paper sources may or may not appear in your software application or they may appear under alternate names Table 2 3 Six PCL paper sources PCL Paper Source PCL Command Alternate Names Envelope Feeder t The character following the amp in the command string is the lower case character L Chapter 2 Paper Handling 2 19 Automatic Tray Switching When you choose for example Main Tray or Paper Tray as the paper source in your application the PCL data stream tells the printer to print using paper from the Upper paper source The printer s Source Mapping option maps the PCL paper source command to the paper trays on the printer If for example the Upper source is mapped to the printer s main tray the printer will feed paper from the main tray whenever you choose Upper Main Tray or Paper Cassette in your application Table 2 4 lists the Source Mapping settings that can be set for each of the PCL paper sources in Table 2 3 Table 2 4 Source Mapping settings Source Mapping Setting Description Main Tray Tray or tray sequence to be used for each Front Tray of the six PCL paper sources Main Front Tray Front Main Tray Lower 1 Additional Source Mapping settings that Lower 1 Main appear when a 500 sheet Paper Deck Front Lower 1t and Cassette or 2 000 sheet
130. he front printer cover and pull out the jammed paper Then replace the lower tray or close the HCF paper drawer and close the front printer cover See Lower 1 Tray Jam with 500 sheet Paper Deck and Cassette page 6 31 Lower 1 The first lower tray 500 sheet Paper Deck and Cassette or 2 000 sheet High Capacity Feeder is empty ACTION Reload the correct size paper Lower 1 Failure The first lower tray 500 sheet Paper Deck and Cassette or 2 000 sheet High Service Required Capacity Feeder has failed Printing from this tray cannot continue ACTION Power off the printer and check the lower tray connection If the failure continues contact your dealer or Xerox Rank Xerox The paper cassette has been removed or is not pushed in all the way from the 500 sheet Paper Deck and Cassette or the paper drawer is open on the 2 000 sheet High Capacity Feeder ACTION Insert the paper cassette into the paper deck or close the paper drawer on the HCF Table 6 2 Page 9 of 22 6 14 DocuPrint 4517 4517mp User Guide Control Panel Messages Table 6 2 Control Panel messages continued Message Lower 1 Tray mM Lower 1 Lower 2 Lower2 Tray Jam Open Lower2 Tray Lower 2 Empty Lower 2 Failure Service Required Lower 2 Out Description Corrective Action Paper needs to be loaded in the first lower tray 500 sheet Paper Deck and Cassette or 2 000 sheet High Capacity Feeder ACTION The message on the bottom line of the
131. he printer offline and replace the cards formerly in the slots An error has occurred while the printer tried to write to the Xerox PCMCIA font macro card ACTION Press Enter A paper jam has occurred The message alternates with a message that specifies the location of the jam ACTION See Table 6 4 on page 6 30 The bin numbered N is pulled out ACTION Close the bin Table 6 2 Page 2 of 22 Chapter 6 Troubleshooting 6 7 Control Panel Messages Table 6 2 Control Panel messages continued Message Description Corrective Action Close Bins Two or more bins are pulled out ACTION Close the bins Close Covers Either the front or rear cover or both is open ACTION Close the cover and press Online to resume normal operation Comm Error The printer is not able to communicate with the host using bidirectional parallel ACTION Check the parallel cable to make sure it is connected properly on both the printer and the host Inspect the parallel cable for any defects if wires are broken or the cable appears to be damaged replace the cable Check the host to be certain that it is configured properly Under the Parallel Menu turn the Bidirectional option to Off if your host s parallel port is not bidirectional If problem persists contact your dealer or Xerox Rank Xerox A LocalTalk error has occurred nn is the AppleTalk error number Config Sheet The Configuration Sheet is printing Printing See the Config
132. hen the PostScript option is installed there are 35 resident PostScript fonts available for printing PostScript jobs as Fonts shown in Table E 2 Table E 2 PostScript fonts ITC Avant Garde Gothic Book ITC Avant Garde Gothic Book Oblique ITC Avant Garde Gothic Demi ITC Avant Garde Gothic Demi Oblique ITC Bookman Demi ITC Bookman Demi Italic ITC Bookman Light ITC Bookman Light Italic Courier Courier Bold Courier Bold Oblique Courier Oblique Helvetica Helvetica Bold Helvetica Bold Oblique Helvetica Oblique Helvetica Narrow Helvetica Narrow Bold Helvetica Narrow Bold Oblique Helvetica Narrow Oblique New Century Schoolbook Roman New Century Schoolbook Bold New Century Schoolbook Bold Italic New Century Schoolbook Italic Palatino Roman Palatino Bold Palatino Bold Italic Palatino Italic Symbol Times Roman Times Bold Times Bold Italic Times Italic ITC Zapt Chancery Medium Italic ITC Zapt Dingbats E 4 DocuPrint 4517 4517mp User Guide Appendix F Printer Specifications Appendix F Printer Specifications F 1 Printer Specifications Table F1 DocuPrint 4517 4517mp specifications DocuPrint 4517 DocuPrint 4517mp Imaging Method Electro Photography Exposure System Semiconductor laser beam laser diode scanning Image Resolution 600 x 600 dpi 1200 x 600 dpi Warm Up Time Less than 70 seconds after power on Continuous Print Speed Up to 17 ppm pages per minute
133. icated on the top line of the display ACTION Feed ISO B5 paper through the front tray as indicated on the top line of the display ACTION Feed Legal paper through the front tray as indicated on the top line of the display ACTION Feed Letter paper through the front tray as indicated on the top line of the display ACTION Feed Monarch size envelopes through the front tray as indicated on the top line of the display ACTION Feed Statement size paper through the front tray as indicated on the top line of the display The PostScript print job was cancelled from the Reset Menu and is being parsed out and discarded ACTION None The hard disk is being partitioned and high level formatted ACTION None The Xerox PCMCIA font macro card is being formatted ACTION None Paper needs to be loaded into the front or Lower 1 tray ACTION The message on the bottom line of the Control Panel display advises what paper size to load or feed Table 6 2 Page 6 of 22 Chapter 6 Troubleshooting 6 11 Control Panel Messages Table 6 2 Control Panel messages continued Message Front Lower 2 Front Main Tray Prent Tray PIOnt Tray Bmpcy Front Tray Jam Remove All Paper Fuser Failure Service Required I O Initialisinq Please Wait lastall Print Cartridge 6 12 DocuPrint Description Corrective Action Paper needs to be loaded into the front or main tray ACTION The message on the bottom
134. ied by a sequence of flashing the system Seq uences controller diagnostic LED Table 6 3 identifies the faults associated with the flash sequences Table 6 3 Diagnostic LED flash sequences Flash Sequence Description Corrective Action 1 flash 1 second 1 flash etc System controller CPU fault ACTION Contact your dealer or Xerox Rank Xerox 2 flashes 1 second 2 flashes etc Base RAM fault ACTION Contact your dealer or Xerox Rank Xerox 3 flashes 1 second 3 flashes etc ROM fault ACTION Remove the PostScript SIMM if installed and test the printer again If the problem is resolved replace the PostScript SIMM If the problem is not resolved contact your dealer or Xerox Rank Xerox 4 flashes 1 second 4 flashes etc System controller to print engine fault ACTION Make sure the controller board is firmly seated If the problem is not resolved contact your dealer or Xerox Rank Xerox 5 flashes 1 second 5 flashes etc Resolution enhancement self test fault ACTION Contact your dealer or Xerox Rank Xerox 6 flashes 1 second 6 flashes etc Communications ports internal loopback test fault ACTION Contact your dealer or Xerox Rank Xerox 7 flashes 1 second 7 flashes etc Slot SIM2 fault ACTION Perform the corrective actions listed under 0100 in Table 6 2 on page 6 6 8 flashes 1 second 8 flashes etc Slot SIM3 fault ACTION P
135. int Quality fo TrueRes or Toner Saving Prints a complete list of all PostScript language typefaces on the printer Printing is from the Default Tray as specified in the PostScript Menu Initiates the Reset Printer Reset Menus Reset Ethernet Reset LocalTalk and Reset TokenRing functions Resets the Ethernet network interface card to its power on state To ensure proper operation of this feature cycle the printer turn the printer off on before invoking Reset All Resets the Local Talk network interface card to its power on state Table D 1 Page 16 of 21 DocuPrint 4517 4517mp User Guide Table D 1 Menu Option Location s Setting s Reset Menus Reset Menu Reset Printer Reset Menu Reset Token Ringt Reset Menu Appears only when the XNIC T RING option is installed and enabled Resolution PCL Emulat Menu PostScript Menu 600x600 1200x600 Serial Menut Interface Menu Appears only when the Serial option is present Control Panel Options Control Panel menu options settings and descriptions continued Description Resets Control Panel menu options to their factory default settings The setting of Defaults determines whether USA or European paper sizes are used The command does not reset the settings for Language Defaults Power Saver and Passwords The printer returns online Resets the printer to its power on state This option is useful when you have printing problems
136. inter to send messages to your computer Only set Bidirectional to Off if you have no software application Ay that supports it Determines printer s behavior when printing an unsecured job and a mailbox bin is full Table D 1 Page 1 of 21 Appendix D Control Panel Options D 3 Control Panel Options Table D 1 Menu Option Location s Setting s Bin Nt Mailbox Menu Mailbox Option N 1to10 Appears only when the Mailbox Collator option is installed Cancel PS Job Reset Menu Appears only when a PostScript job is received Collator Mailbox Menu Appears only when the Mailbox Collator option is installed Config sheet Test Menu Copies PCL Emulat Menu PostScript Menu 1 99 Data Bits Serial Menu 8 7 Control Panel menu options settings and descriptions continued Description Selects Bin 1 to Bin 10 prior to enabling or disabling a password Cancels the current PostScript job Sets up and enables or disables a password for the collator Prints a Configuration Sheet showing the printer s current information and menu settings The Configuration Sheet is printed at Defaults size regardless of actual paper size and on letter size or A4 size paper when Defaults is set to USA or Europe respectively Config sheet will cause a printer reset Specifies the number of times each page is printed Specifies the number of data bits in a character Table D 1 Page 2
137. ion is installed and a PostScript job is sent Press Online then Reset e to access the Reset Menu see Reset Menu page 3 32 3 8 DocuPrint 4517 4517mp User Guide Navigating the Menu System Menu Indicators Three menu indicators gt and are used to furnish information about menus and settings The purpose of each indicator is described in Table 3 3 below Table 3 3 Indicators found in the Control Panel menu systems Indicator Purpose Example gt Indicates another menu level below this one Main Menu The example at the right tells you that there is Langs another level below the Language option in the Main Menu Press Enter to move to the next level This indicator is also used with the lt indicator to mark 1P Address the segment of a network address that is currently 50 gt 60 lt 70 80 being set This indicator only appears after options which take a Language specific setting it indicates that a value or setting Francais follows the option The example at the right tells you that Language is an option that takes a specific setting One setting for the Language option is Francais Another setting is English The list of available settings is displayed one at a time on the bottom line of the display as you press Up or Down v This indicator identifies the current option setting Language The example at the right tells you that Language is PESOS currently set to English 1 V2 0 or late
138. ish 300E83421 Spanish 300E83421 German 300E83421 French 300E83421 Italian 300E83421 Portuguese Network Interface Software Ethernet and Token Ring 300K68080 English softwareand 300K68100 Spanish Documentation Kit 300K68130 German 300K68090 French French Canadian 300K68120 Italian 300K68110 Portuguese Utilities For 301E20530 LAN Manager LAN Server Novell NetWare TES Xerox Network Port 301E10060 Monitor for Windows NT UNIX Installation Utility 301E20540 SNMP MIB DOS format 300E82062 SNMP MIB tar format 300E82072 Sun Platforms Installer for 300K60900 Ethernet and Token Ring Ordering Printer Options Comments 4 mm DAT format Includes XNIC E NET T RING Configuration Guide and full set of diskettes also available individually as listed below Does not include Xerox Network Interface Card XNIC Also available as part of Ethernet and Token Ring Software and Documentation Kit listed above Also available as part of Ethernet and Token Ring Software and Documentation Kit listed above Also available as part of Ethernet and Token Ring Software and Documentation Kit listed above Available in Xerox Software Library Xerox web page and Xerox FTP site Available in Xerox Software Library Xerox web page and Xerox FTP site CD ROM format Table A 1 Page 8 of 13 Appendix A Ordering Printer Options A 9 Ordering Printer Options Table A 1 Printer options and
139. ix D Control Panel Options D 11 Control Panel Options Table D 1 Control Panel menu options settings and descriptions continued Menu Option Location s Setting s Language Main Menu Deutsch English Espanol Francals Italiano Portugu s BRA Lang Sensing Parallel Menu Serial Menu Ethernet Menu Token Ring Menu Off On LocalTalk Menu Interface Menu Appears only when the XNIC L TALK option is installed Mailbox Menu Main Menu Appears only when the Mailbox Collator option is installed Description Specifies the language in which Control Panel messages are displayed and the language in which Configuration Sheet and PCL Font List messages are printed Controls automatic recognition of the page description language PDL used in an incoming print job When set to On if the designated port receives print jobs of different PDLs such as a PostScript print job followed by a PCL print job it can automatically sense which PDL the print job is using It does this by sampling the incoming data stream then switching to the perceived language for that job or to the System Language setting if it fails to sense the language When State Saving page D 20 is also set to On the permanently downloaded fonts and macros are saved in memory eliminating the time to download them again when switching between PDLs occurs Invokes the LocalTalk Menu Invokes the Mailbox Menu Table D 1 Pa
140. ix H Table of Contents Offset Catch Tray OCT a asnsdesesce en seriinin onie C 33 Installing the OCT sss essen ener nnn C 33 Removing the OCT sccccccssececcnenseeceensnscessanseseessaeeeesssenes C 36 MallDOXICOIIQEOI seese E hec o DAT beo eR Ev PE UE UUS C 38 Installing the Mailbox Collator sus C 38 Removing the Mailbox Collator s s1ccccssseeecenssseeesenees C 41 Envelope Feeder ostia Ulead Metodi Hue uM tees EU C 43 Installing the Envelope Feeder sssssss C 43 Removing the Envelope Feeder sseeessss C 46 Font Cards and Macro Cards essere nnns C 48 Xerox Network Interface Card XNIC ees C 49 LASCAWING TNE du HR C 50 Removing the XNIC s sesessssssese serene nnn nnn C 54 Control Panel Options sess ener D 1 Printer Resident Fonts esses ener E 1 Base Printer FOIS 52 odes t dciusu cn Iu Erin Nd RD AO Riu A RARE E 2 PriDtinga PCL FODE LISE nens eate rir pedit E 3 PostScript FONTS M U E 4 Printer Specifications oseeeesssee rennen F 1 DocuPrint 4517 Unique Printer Commands G 1 OVET ON Fc TC G 2 Faner S cr G 3 guo Eg P nets ce G 5 Raster Resolution isccsssccccsseececeeeecsseecessnsecesesessuescessneeseseeees
141. k Replace paper stock Blank Prints If just installed the EP Cartridge Remove the tape insert Entire printed page is insert tape may still be in place blank with no visible Multiple sheets are being fed from Remove paper from paper tray and fan it print the paper tray at the same time Ensure that paper is correctly loaded in tray with edges under metal corners No printable data received from Print a Test Print If the Test Print is normal computer check the following e nterface cable between computer and printer e Printer set up and application software If the Test Print is blank contact your dealer or Xerox Rank Xerox Defective EP cartridge or low on Replace EP cartridge toner Table 6 5 Page 1 of 8 Chapter 6 Troubleshooting 6 37 Print Quality Problems Table 6 5 Print quality problems continued Problem MeT3319 8 6 10 E12 63 Black prints Defective EP cartridge or the EP The page is entirely black cartridge is at its end of life Printer power supply has failed Spot deletions Damp paper stock Areas of the print are extremely light or missing Defective EP cartridge or the EP cartridge is at its end of life 6 38 Corrective Action s Replace EP cartridge Contact your dealer or Xerox Rank Xerox Replace paper stock Replace EP cartridge Table 6 5 Page 2 of 8 DocuPrint 4517 4517mp User Guide Print Quality Problems Table 6 5 Print quality pr
142. l Panel options For each option listed you will find e The menu s under which the option is located e The factory and default settings for the option A boldfaced menu item means it is a factory setting A menu item followed by an asterisk means a reset will default to this setting Example For the option Auto Job End the selection On is the factory setting bold and the reset default value e All possible settings for the option e A description of the option You can normally use your own applications to override many of the printer s default settings For example most applications allow you to choose how many copies of the print job you want The number of copies you specify through your application will override the printer s default setting for the Copies option Figure D 1 below lists all Control Panel options whose settings you can normally override Only in the absence of information from the print job will the printer use the default settings for these options Refer to Table 3 7 on page 3 15 or Table 3 9 on page 3 21 for specifics to PCL and PostScript respectively Figure D 1 Control Panel settings options normally overridden by the print job Copies Page Protection Default Source Paper Size Default Tray Pitch Duplex Point Size Edge to Edge Print Quality Font Number Resolution Font Source Symbol Set Orientation System Language Output Bin Tray Switching D 2 DocuPrint 4517 4517mp User Guide
143. lTalk Menu see page 3 28 Contains options for configuring the printer s LocalTalk port when the LocalTalk option XNIC L TALK has been installed LocalTalk functionality requires that the PostScript option be installed For detailed information on the XNIC L TALK refer to the XNIC L TALK Configuration Guide in the XNIC L TALK option kit e Ethernet Menu see page 3 28 Contains options for configuring the printer s Ethernet port when the Ethernet option XNIC E NET has been installed The XNIC E NET supports the following protocols Novell NetWare Version 2 x 3 x and 4 x BEM 4 1 NDS is supported in XNIC version 5 18 and later TCP IP EtherTalk LAT Microsoft LAN Manager IBM OS 2 LAN Server Microsoft Windows NT SNMP For more information on the supported protocols refer to the XNIC E NET T RING Configuration Guide in the XNIC E NET option kit 3 24 DocuPrint 4517 4517mp User Guide Interface Menu e Token Ring Menu see page 3 29 Contains options for configuring the printer s Token Ring port when the Token Ring option XNIC T RING has been installed The XNIC T RING supports the following protocols Novell NetWare Version 2 x 3 x and 4 x BEM 4 1 NDS is supported in XNIC version 5 18 and later TCP IP TokenTalk Microsoft LAN Manager IBM OS 2 LAN Server Microsoft Windows NT SNMP For more information on the supported protocols re
144. lator is firmly seated Appendix C Installing and Removing Printer Options C 45 Mailbox Collator in WT TURN issu 7 Attach the power cords 8 Power ON the Mailbox Collator 1 first A Plug one end o the short 60 cm 2 foot and then power ON the printer Mailbox Collator cord 1 into the AC This is the proper sequence to receptacle on the printer and the other always use when restoring power to end into the lower AC receptacle on the system the Mailbox Collator After warming up for a few minutes the B Plug one end o the printer power Control Panel displays the following cord 2 into the upper AC power message receptacle on the Mailbox Collator and the other end into the wall Online Ready If any other message is displayed see Table 6 2 starting on page 6 6 9 Print a Configuration Sheet and check that the Mailbox Collator appears in the Installed Options section Ii not remove it as per Steps 1 to 3 on page C 47 then repeat Steps 5 to 9 o this procedure Keep the original packaging material should you ever need to remove the option C 46 DocuPrint 4517 4517mp User Guide Removing the Mailbox Collator Mailbox Collator 1 Empty all paper from the bins Power OFF the printer and disconnect both power cords dr eq iS TU Press the rele
145. line of the Control Panel display advises what paper size to load or feed Paper needs to be loaded into the front or Lower 1 tray ACTION The message on the bottom line of the Control Panel display advises what paper size to load or feed Your application specifies Manual or Front Tray as the paper source so you need to load paper in the front tray ACTION The message on the bottom line of the Control Panel display advises what paper size to load or feed The front tray is empty ACTION Reload the correct size of paper Paper has jammed feeding from the front tray The message alternates with Open Front Cover Remove Jam Sheet ACTION Remove all paper from the front tray open the front cover and pull out the jammed paper Then close the front cover and reload the front tray See Front Tray Jam page 6 30 The fuser assembly has failed printing cannot resume ACTION Cycle power on the printer If you have just replaced the Fuser Cartridge reseat it If the problem persists contact your dealer or Xerox Rank Xerox Hex dump mode is On ACTION None The Xerox Network Interface Card is being initialized ACTION Wait until you see the following message before taking other actions Online Ready The EP print cartridge is missing or not installed correctly ACTION Reinstall the existing EP cartridge or install a new EP cartridge If problem continues contact your dealer or Xerox Rank Xerox Ta
146. menu to the size of envelope loaded Changing Env Feeder Size in either the PCL Emulat menu or the PostScript menu changes the size in the other menu See Chapter 3 Using the Control Panel for instructions on accessing the PCL Emulat and PostScript menus With the Envelope Feeder installed the front tray may still be used Chapter 2 Paper Handling 2 17 Paper Handling Autom atic Automatic tray switching is available for both PCL emulation Tray Switching and PostScript jobs Tray switching is useful for Increasing paper capacity When the current paper tray runs out of paper the printer automatically switches to the next tray in the sequence provided the paper size in the next tray is the same size as that in the current tray e Searching for the correct paper size If the paper size specified in your software application does not match the size paper loaded in the current paper tray the printer automatically searches the next tray in the sequence for a paper size that matches PostScript Tray The Tray Switching option in the PostScript Menu can be Switching set to any of the settings shown in Table 2 2 below Table 2 2 Tray switching settings Tray Switching Setting Description Off Tray sequence to be used for PostScript Main Front Tray jobs Front Main Tray Lower 1 Main Additional Tray Switching settings that Front Lower 1t appear when a 500 sheet Paper Deck and Cassette or 2 000 sheet High
147. ms Table 6 4 Paper jam messages and corrective actions Control Panel Message Type of Paper Jam Remedial Action Main Tray Jam Main Tray Jam O Main T go oo dw 1 Remove the main tray 1 alternating with Remove the Envelope Feeder Open Front Cover if installed Remove Jam Sheet Open the front cover 2 Remove the jammed sheet Replace the main tray Close the front cover Replace the Envelope Feeder if necessary Front Tray Jam Front Tray Jam Remove All Paper d Remove all paper from the alternating with front tray 1 Open Front Cover Remove the Envelope Feeder Remove Jam Sheet if installed Open the front cover 2 4 Remove the jammed sheet of paper Close the front cover Reload the front tray Replace the Envelope Feeder if necessary Table 6 4 Page 1 of 7 630 DocuPrint 4517 4517mp User Guide Paper Jams Table 6 4 Paper jam messages and corrective actions continued Control Panel Message Type of Paper Jam Remedial Action Lowerl Tray Jam Lower 1 Tray Jam Open Lowerl Tray with 500 sheet Paper Deck alternating with and Cassette Open Front Cover Remove the lower 1 tray 1 Remove Jam Sheet Remove the Envelope Feeder if installed Open the front cover 2 4 Remove the jammed sheet of paper Replace the lower 1 tray 6 Close the front cover Replace the Envelope Feeder if necessary Lower2
148. n 721P54010 English Rank Xerox AD and Documentation Kit listed 721P54040 German 721P54020 French 720P56550 Spanish Xerox 721P54050 Spanish Rank Xerox 721P54030 Italian 720P56560 Portuguese 720P56530 French Canadian 300K68060 English For CentreWare DP on floppy disk contact 300K68060 German Xerox Rank Xerox or your dealer 300K68060 French 300K68060 Spanish 300K68060 Italian 300K68060 Portuguese 300K68060 French Canadian 300K68060 Russion Table A 1 Page 12 of 13 Appendix A Ordering Printer Options A 13 Ordering Printer Options Table A 1 Printer options and accessories continued Comments Xerox Font Cards For additional fonts contact your dealer or Xerox Rank Xerox Xerox Rank Xerox e United States Tel 800 445 3668 Fax 310 333 6560 United Kingdom Tel 44 1707 352332 Fax 44 1707 352111 e France Tel 33 1 49 48 41 11 Fax 33 1 49 48 43 37 e Belgium Tel 32 0 27166184 Fax 32 0 27166202 Netherlands Tel 31 0 34 04 80211 Fax 31 0 34 04 20434 Switzerland Tel 41 1 305 1350 Fax 41 1 305 1472 e Austria Tel 43 16 01 97 300 Fax 43 16 01 97 212 Sweden Norway Denmark Finland Tel 47 66 98 69 43 Middle East North Africa Tel 202 344 4918 Fax 202 303 3888 Table A 1 Page 13 of 13 A 14 DocuPrint 4517 4517mp User Guide Appendix B Replacing Consumables Replacing the EP Cartridge sssssssssssss B 2 Replacing the Fuser
149. nd replace as per the instructions in Appendix B Replacing Consumables The EP cartridge which contains toner and drum has expired Printing cannot resume ACTION Insert new EP cartridge Table 6 2 Page 18 of 22 Chapter 6 Troubleshooting 6 23 Control Panel Messages Table 6 2 Control Panel messages continued Message Res Change Res amp Smplx Chg Reset Ethernet Please Wait Reset LocalTalk Please Wait Reset Menus Please Wait Reset Printer Please Wait Reset TokenRing Please Wait 6 24 DocuPrint Description Corrective Action The printer is printing the job at a lower resolution than requested because there is not enough memory available ACTION Add printer memory The printer has changed the job resolution and changed a duplex job to simplex because there is not enough memory to process the job at the higher resolution and duplex Reset Ethernet has been invoked from the Reset Menu Returns the Xerox Ethernet Network Interface Card to its power on state and clears any print job being received and previously downloaded temporary fonts and macros from memory ACTION Wait for the procedure to finish before taking any further action Reset LocalTalk has been invoked from the Reset Menu Returns the Xerox Local Talk Network Interface Card to its power on state and clears any print job being received and previously downloaded temporary fonts and macros from mem
150. ng the Fuser Cartridge BTR e The fuser area is extremely hot Turn the printer OFF and allow it to cool for 40 minutes before replacing an existing fuser cartridge Caution Replacing the BTR Bias Transfer Roll requires removing the EP cartridge Do not expose the EP cartridge to direct sunlight or artificial light for more than 15 minutes Overexposure will permanently damage the photosensitive imaging drum 1 Power OFF the printer and disconnect the power cord 2 Open the rear cover 3 Let the fuser area cool for 40 minutes If the Duplex Module is installed continue with Step 4 on page B 6 Otherwise skip to Step 5 on page B 6 Appendix B Replacing Consumables B 5 Replacing the Fuser Cartridge BTR Remove the Duplex Module by pushing 5 Remove the mounting screws from the the green lock buttons on either side of it printer as shown above and set them aside Pull out the old fuser cartridge by the tabs 7 Slide the new fuser cartridge into the on either side of the cartridge printer B 6 DocuPrint 4517 4517mp User Guide Replacing the Fuser Cartridge BTR Secure the fuser cartridge by replacing 9 Insert the Duplex Module through the the mounting screws that were removed guide channels in Step 5 on page B 6 If you do not need to re install the Duplex Module close the rear
151. nit Clear Paper Path Remove EnvFeeder Veen PIODL Cover Remove Jam Envel Description Corrective Action The printer does not have enough memory to print the job as duplex and will print it as simplex This message may appear under certain conditions when printing simplex jobs if the Duplex Module option is installed ACTION None The message clears when the next job starts The printer is processing data from a computer for printing ACTION None The list of PostScript fonts is printing ACTION Remove the PostScript Font List from the output tray when it has finished printing The printer is online and waiting for data to print ACTION None A paper jam has occurred at the Duplex Module The message alternates with the message Paper Jam Open Rear Cover ACTION See Duplex Module Jam page 6 34 An Envelope Feeder jam has occurred The message alternates with the messages EnvelFeeder Jam Remove All Envel and Remove Jam Envel ACTION See Envelope Feeder Jam page 6 32 An Envelope Feeder jam has occurred The message alternates with the messages EnvelFeeder Jam Remove All Envel and Remove EnvFeeder Open Front Cover ACTION See Envelope Feeder Jam page 6 32 Table 6 2 Page 17 of 22 622 DocuPrint 4517 4517mp User Guide Control Panel Messages Table 6 2 Control Panel messages continued Message Remove LowerCard Remove OULpuc and close bin N Remove Q
152. nstructions e Do not attempt to load the 500 sheet Paper Deck and Ay Cassette during printing e Do not overfill the paper cassette Caution If you are not changing paper size go to Step 2 1 Adjust the end and width guides to fit the size of paper you are loading Lift up one side of the end guide 1 at the rear o the tray then lift up the other side of the end guide B Pull out the tray to lengthen it or push it in to shorten it C Press both sides of the end guide down until it clicks into place at the desired length 2 Slide the width guide 2 to fit the width o the paper 2 Load paper Refer to Figure 2 4 on page 2 13 for correct paper orientation 2 12 DocuPrint 4517 4517mp User Guide Figure 2 4 500 sheet Paper Deck paper orientation Top View 1 Drilled paper simplex or duplex printing 2 Letterhead duplex printing 3 Letterhead simplex printing Loading Paper e THE DOCUMENT COMPANY XEROX o o e 9 e Chapter 2 Paper Handling e C d 2 13 Loading Paper Using the High Capacity Feeder The optional High Capacity Feeder HCF holds 2 000 sheets of 20 Ib 75 g m paper Refer to the section Selecting Paper page 2 3 for acceptable paper sizes and weights See Appendix A for ordering information and Appendix C for installation inst
153. nt 4517 4517mp User Guide DocuPrint 4517 Quick Tour Memory In today s printing environments technologies have advanced greatly Corresponding memory requirements have Considerations aiso increased e DocuPrint 4517 printing features such as Page Protection and State Saving when on use available printer memory memory that is otherwise used for processing jobs e Downloading fonts also uses available printer memory e Installation of the Hard Drive option or Network Interface Card s will slightly increase memory needs due to memory buffer allocations If you plan to print highly complex jobs or need features like state Saving Page Protection and Jam Recovery you may need to add printer memory Table 1 1 lists the memory required when printing many types of one sided jobs at 600 x 600 dpi Table 1 1 Minimum memory requirements for printing one sided jobs at 600 x 600 dpi Option Settings Minimum Page Protection OFF PCL Emulat Page Protection LETTER A4 LEGAL size 6 MB PostScript Page Protection ON printing Letter size 6 MB PostScript Page Protection ON printing A4 size PostScript Page Protection ON printing Legal size 9 MB e Page protected jobs at high resolution 1200 x 600 dpi require nearly twice as much memory as do duplex jobs at 600 x 600 dpi e For duplex printing without page protection a minimum of 4 MB is recommended regardless of resolution PCL Chapter 1 DocuPrint 4517 Quick Tour 1 1
154. nter s Control Panel display Replace Fuser Cartridge Although printing can continue to ensure optimum print quality you should order and replace these parts as soon as possible see Appendix A Ordering Printer Options for ordering information 1 14 DocuPrint 4517 4517mp User Guide Technical Support Before Calling for Service DocuPrint 4517 Quick Tour If you are unable to resolve a printing problem using the instructions in Chapter 6 Troubleshooting contact the dealer from which you bought your printer or contact Xerox Rank Xerox Before contacting your dealer or Xerox Rank Xerox please have the following information available Printer Serial No located on inside right side of machine after opening the front cover A Configuration Sheet follow instructions in Step 9 on page C 17 Any error code or message displayed on the Control Panel A description of the problem Type of network if problem is network related Chapter 1 DocuPrint 4517 Quick Tour 1 15 DocuPrint 4517 Quick Tour Tr a nspo rti ng POE POY the printer more an a enon distance use the original shipping box and packaging materials If the the Pri nter original shipping box or packaging materials are not available use a sturdy packing box and a generous amount of cushioning or packing materials To prepare your printer for transportation follow the instructions below 1 Power off the printer and disconnect the pow
155. nu hierarchy showing factory settings Menu Options Option Settings feopes MEME Font Source Internal Upper Lower Soft 0 44 99 99 by 01 10 00 Point Size 4 00 999 75 by 25 12 00 Upper Manual Manual Envelope Lower Large Capacity Envelope Feeder Language Menu Mailbox Menu PCL Emulat Menu PostScript Menu Interface Menu System Menu Test Menu Default Source Source Mapping Upper Manual Main Tray Front Tray See Table 2 5 on page 2 21 for Source Mapping defaults Manual Envelope Lower Large Capacity Envelope Feeder DocuPrint 4517 4517mp User Guide Main Front Tray Front Main Tray Front Lower 14 Front Lower 24 gt Lower 1 Tray Lower 2 Tray Lower 1 Main Lower 2 Main Lower 1 Lower 2 Lwr1 Lwr2 Main Envelope Feeder Table 3 8 Page 1 of 4 PCL Emulat Menu Table 3 8 PCL Emulat Menu hierarchy showing factory settings continued Menu Options Option Settings Legal 8 5x14 Folio 8 5x13 Letter 8 5x11 USA A4 210x297 Europe Exec 7 25x10 5 ISO B5 176x250 Statement 5 5x8 5 A6 105x148 Com 10 C5 DL Monarch C6 Front Tray Size Legal 8 5x14 Folio 8 5x13 Letter 8 5x11 USA A4 210x297 Europe Exec 7 25x10 5 ISO B5 176x250 Statement 5 5x8 5 A6 105x148 Com 10 Language Menu Mailbox Menu PCL Emulat Menu PostScript Menu Paper Size Interface Menu System Menu
156. oblems continued Problem Possible Cause s Corrective Action s Vertical line deletions EP cartridge not installed correctly Remove then reinstall the EP cartridge Localized print deletions forming narrow lines running in the direction of paper movement Defective EP cartridge or the EP Replace EP cartridge cartridge is at its end of life PRIN ED IMAC E Horizontal line Defective paper stock creases Replace paper stock deletions folds etc Localized print deletions appearing as bands running across the page perpendicular to the direction of paper movement PRINTED IMAGE PRINTED IR A A A r LIVI VN A Le Table 6 5 Page 3 of 8 Chapter 6 Troubleshooting 6 39 Print Quality Problems Table 6 5 Print quality problems continued Problem Possible Cause s Corrective Action s Vertical dark streaks Defective EP cartridge or the EP Replace EP cartridge cartridge is at its end of life Black lines running across the print in the direction Defective fuser cartridge Replace the fuser cartridge See Appendix A of paper movement for ordering information See Appendix B for installation and removal instructions RINIED IMAGE Repetitive horizontal Contaminated paper path Print several blank sheets of paper to dark streaks remove any toner accumulations Black lines running across Defective EP cartridge or the EP Replace EP cartridge the page perpendicular cartridge is at its end of lif
157. omplex jobs with Page Protection The printer has set itself to lower power mode Power Saver is on As soon as it receives the next print job the printer leaves power saver mode If Power Saver is on and the red Fault LED is blinking you may need to power off on the printer ACTION None The printer has a PCL error ACTION Press Enter This message functions with the System Menu option Auto Continue When Auto Continue is set to On this message is cleared automatically after ten seconds and normal printing operation resumes The printer has just been taken offline ACTION No more processing can take place until you press one of the following keys Menu Reset Online or LastPage Either the hard disk s partition block cannot be understood or it has a bad high level format This message flashes alternately with either Unknown Disk Or Disk Format Bad ACTION Press Up to format the disk or press Down to abort Either the Xerox PCMCIA macro card s partition block cannot be understood or it has a bad high level format This message flashes alternately with either Unknown Macro Lower Card Or Unknown Macro Upper Card ACTION Press Up to format the card or press Down to abort Table 6 2 Page 16 of 22 Chapter 6 Troubleshooting 6 21 Control Panel Messages Table 6 2 Control Panel messages continued Message Prntng Simplex Frocessinq i PS Font List FEIINnCIDES Remove DuplxU
158. on between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio television technician for help Shielded cables must be used with this equipment to maintain compliance with FCC regulations Caution Changes or modifications not expressly approved by Xerox Corporation could void the user s authority to operate the equipment Appendix H Environmental Specifications H 3 Environmental Specifications Compliance Statement for International Users Canadian EME Regulations This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the radio interference regulations of the Canadian Department of Communications Cet appareil num rique est conforme aux limites d mission de bruits radio lectriques pour les appareils de Classe B stipul es dans le R glement sur le brouillage radio lectrique du Minist re des Communications du Canada European EME Regulations Ihe CE marking applied to this product symbolizes Rank Xerox Declaration of Conformity with the following applicable Directives of the European Union as of the dates indicated January 1 1995 Council Directive 73 23 EEC amended by Council Directive 93 68 EEC approximation of the laws of the member states related to low voltage equipment January 1 1996 Council Directive
159. option D 4 Disk Spooling option D 5 Hex Dump option D 8 Perform Enhance option D 12 Power Saver option D 14 Print Density option D 14 T Technical support 1 15 Test Menu 3 26 Config sheet option D 4 Demo Page option D 5 Fmt LwrMacroCard option D 7 Fmt UprMacroCard option D 7 Format the Disk option D 8 Memory Check option D 10 PCL Font List option D 12 Test Print option D 18 Test Print Overview 1 8 Test Print option D 18 Token Ring card see XNIC T RING Token Ring Menu 3 22 3 24 Auto Job End option D 3 Lang Sensing option D 9 Port Enable option D 13 Port Timeout option D 13 System Language option D 17 Toner see EP cartridge Tray switching 2 13 to 2 18 Overview 1 PCL 2 14 to 2 18 PostScript 2 13 Tray Switching option D 18 Troubleshooting Control Panel messages 6 6 TrueRes Overview 1 6 U Up key 3 5 x XNIC E NET Installing C 50 to C 53 Ordering A 4 Removing C 54 to C 55 XNIC L TALK Installing C 50 to C 53 Ordering A 4 Removing C 54 to C 55 XNIC T RING Installing C 50 to C 53 Ordering A 4 Removing C 54 to C 55 IX 6 DocuPrint 4517 4517mp User Guide
160. or instructions on loading paper in the lower tray Consult the section Automatic Tray Switching page 2 18 for instructions on engaging tray switching between the lower tray and other printer trays Keep the original packaging material in case you ever need to remove the option Appendix C Installing and Removing Printer Options C 25 500 sheet Paper Deck and Cassette Installing Two 500 sheet Paper Decks and Cassettes 1 Power OFF the printer and disconnect the power cord and any inter ace cables Holding the top Paper Deck by the Cover the leit side hand hold with the recessed side hand holds set it atop the joint tab inserting 1 then 2 bottom Paper Deck aligning the corners C 26 DocuPrint 4517 4517mp User Guide 500 sheet Paper Deck and Cassette Cover the right side hand hold with the 5 Remove the small cover at the back oi the joint tab inserting 1 then 2 bottom Paper Deck Fit the connector firmly into the top Paper Deck receptacle Replace the small cover Holding the printer by the recessed side 7 Cover the right side hand hold with the hand holds set it atop the top Paper joint tab inserting 1 then 2 Deck aligning the corners Appendix C Installing and Removing Printer Options C 27 500 sheet Paper Deck and Cassette Cover
161. ormatted the Control Panel will display Press T to Init Press L to Abbrt If any other message is displayed see Table 6 2 starting on page 6 6 If you need to format the drive continue to step 8 on page C 17 Otherwise skip to step 9 on page C 17 DocuPrint 4517 4517mp User Guide Hard Drive 8 Press Up to format the hard drive After the formatting is complete the Control Panel displays Online Ready If any other message is displayed see Table 6 2 starting on page 6 6 9 Print a Configuration Sheet to verify that the hard drive has been installed properly Press Online to take the printer offline B Press Menu then Down Y or Up until you see Main Menu Lest Menu C Press Enter and the message display changes to Test Menu Config sheet D Press Enter again to print a Configuration Sheet E After the Configuration Sheet prints press Online to put the printer back online 1 0 Find the Disk line on the Configuration Georg hn Laser Printer Sheet eund If the hard drive has been properly installed it is listed there 1 Disk spooling also appears under the System menu Remove and reinstall the hard drive if you do not see both of these options listed Tee 1 1 Refer to Chapter 5 Using the Hard Drive Downloading Fonts for instructions on 7 using the hard drive Keep the original packaging material in case you ever need to rem
162. ory ACTION Wait for the procedure to finish before taking any further action Reset Menus has been invoked from the Reset Menu Returns all menu settings except Language Defaults PowerSaver and Password s to their factory setting and clears any print job being received and previously downloaded temporary fonts and macros from memory ACTION Wait for the procedure to finish before taking any further action Reset Printer or Reset All has been invoked from the Reset Menu The printer clears any print job being received and previously downloaded temporary fonts and macros from memory then goes online ACTION None Reset TokenRing has been invoked from the Reset Menu Returns the Xerox Token Ring Network Interface Card to its power on state and clears any print job being received and previously downloaded temporary fonts and macros from memory ACTION Wait for the procedure to finish before taking any further action Table 6 2 Page 19 of 22 4517 4517mp User Guide Control Panel Messages Table 6 2 Control Panel messages continued Message ResetToSave Or Temp Font Macro Test Print a age gh as e Token Ring Fail Toner Low Jam All Trays Power Off On Description Corrective Action A setting will not take effect until a Reset is performed ACTION Perform a Reset or press Enter to continue without the setting taking effect The printer was busy processing PCL data from a host sy
163. ost computer to send more data XOFF is the converse signal that tells the host computer to stop and wait e Robust XON sends the XON signal continuously and helps ensure that handshaking works with a host computer that fails to receive the XON signal e XON sends the signal only once A cable with the DTR Data Terminal Ready pin connection enabled is used when the host computer cannot operate in XON XOFF handshaking mode Print output as hexadecimal codes instead of normal print data Invokes the Interface Menu Table D 1 Page 8 of 21 DocuPrint 4517 4517mp User Guide Control Panel Options Table D 1 Control Panel menu options settings and descriptions continued Menu Option Location s Description Setting s IP Address Sets the IP Internet Protocol Address of the printer for network communications Ethernet Menu Each byte of the address is set in turn Token Ring Menu s Press Escape to go back to the previous byte If on the first byte pressing 0 0 0 0 255 255 255 255 Escape goes back to the previous menu t RAR only in V2 0or Press Enter to advance to the next byte If on the final byte pressing Enter accepts the new setting of the entire address Hold Up or Down for approximately two seconds and the byte scrolls in increments of 10 To enter the IP Address default of none set the IP Address to 0 0 0 0 After setting the IP Address the IP Address will b
164. ou see Main Menu Mailbox Menu 4 Press Enter and the display changes to Mailbox Menu Collator To disable a collator password continue to Step 5 on page 2 29 To disable a bin password skip to Step 7 on page 2 29 2 28 DocuPrint 4517 4517mp User Guide 10 11 Using the Mailbox Collator Press Enter and the display changes to Collator Enable Password Press Down Y until you see Cnllstor Disable Password Skip to Step 11 Press Down Y until you see Mailbox Menu Mailbox Press Enter and the display changes to Mailbox Hin 1 Press Down orUp to select the appropriate bin Then press Enter The display changes to Bin N Enable Password Press Down until you see Bin N Disable Password Press Enter again and the display changes to Enter Password Ds A Chapter 2 Paper Handling 2 29 Using the Mailbox Collator 2 30 9 C d 1 2 Enter the existing password using the numbered keys on the Control Panel Collator 0000 Bin 1 0001 Bin 2 0002 Bin 3 0003 Bin 4 0004 Bin 5 0005 The initial passwords for each bin after installing the Mailbox Collator for the first time are Bin 6 0006 Bin 7 0007 Bin 8 0071 Bin 9 0072 Bin 10 0010 1 3 Press Online to bring the printer back online The Mailbox Collator is now set up for use The display should read Online Ready DocuPrint 4517 4517mp User Guide Opening Bins Using the Mailbox Collator Follow
165. ove the option Appendix C Installing and Removing Printer Options C 17 Hard Drive Removing the Hard Drive 1 Power OFF the printer and disconnect the power cord and any interface cables WW NW WWW WW NW WW WW WWW Loosen the thumb screws and pull out the 3 Place the controller board on a ream o controller board paper 4 Gently unlatch the hard drive from the 5 Gently release the opposite end o the standofis and release the hard drive hard drive from the standoffs then lift the connector from the controller board hard drive from the controller board connector If possible store the hard drive in its original anti static bag C 18 DocuPrint 4517 4517mp User Guide Hard Drive 6 Replace the controller board sliding it along the alignment channels Then hand tighten the thumb screws 7 Replace the power and interface cables and power ON the printer After warming up for a few minutes the Control Panel displays the following message Online Ready If any other message is displayed see Table 6 2 starting on page 6 6 Appendix C Installing and Removing Printer Options C 19 Installing and Removing Printer Options Du plex This section contains two sets of instructions Mod u le e Installing the Duplex Module below e Removing the Duplex
166. page C 18 Caution The hard drive and controller board are sensitive to static electricity Before installing the hard drive discharge static electricity from your body by touching something metal such as the metal back plate on any device plugged into a grounded power source If you walk around before finishing the installation again discharge any static electricity Never remove the printer controller board while the printer is plugged in Installing the Hard Drive 1 Power OFF the printer and disconnect the power cord and any interface cables WW NW WW WW NNN WW n oe p gl Oc n Se eee Se ee ee a Loosen the thumb screws and pull out the 3 Place the controller board on a ream o controller board paper Appendix C Installing and Removing Printer Options C 15 Hard Drive Align the hard drive connector to the controller connector J180 and gently lay the hard drive on top oi the four standoffs C 16 amp Push down on the drive until all four corners latch into place Replace the controller board sliding it along the alignment channels Then hand tighten the thumb screws Replace the power and interface cables and power ON the printer If the drive is already formatted the Control Panel will display Online Ready If the drive is unf
167. page C 57 123 JX2 e e e Note the XNIC T RING serial number A 3 Note the XNIC T RING data rate which and Token Ring address B is determined by the jumpers on the JX2 This information will not be pins Aj accessible after the card is installed e Pins 1 and 2 are strapped together for 4 mbps e Pins 2 and 3 are strapped together for 16 mbps This information will not be accessible after the card is installed Skip to Step 5 on page C 57 C 56 DocuPrint 4517 4517mp User Guide Xerox Network Interface Card XNIC WW NW WWW WW WW WW NW WW p Note the XNIC E NET serial number A 5 Loosen the thumb screws and pull out the and Ethernet address B controller board This information will not be accessible after the card is installed Pins 2 and 3 on JX1 C must be strapped together for proper operation of the XNIC E NET Place the controller board on a ream o paper and remove the screws and faceplate from the slot where you will install the XNIC If installing two XNICs and one of them is the XNIC T RING the XNIC T RING must be installed in the right hand slot save the faceplate should you ever need to remove the XNIC Appendix C Installing and Removing Printer Options C 57 Xerox Network Interface Card XNIC Line up the XNIC
168. per orientation 2 5 to 2 6 Paper sizes 2 3 Macro cards Installing C 48 Ordering A 2 Index IX 3 Removing C 48 Macros Downloading 5 4 Mailbox Menu 3 13 Bin Full option D 3 Bin N option D 3 Collator option D 4 Disable Password option D 5 Enable Password option D 6 Mailbox Collator 2 19 to 2 25 Bin numbering 2 20 Capacity 2 20 Installing C 38 to C 40 Opening bins 2 25 Ordering A 2 Overview 1 9 2 19 Paper jams 6 32 Paper sizes 2 3 Removing C 41 to C 42 Using passwords 2 20 to 2 25 Disabling 2 23 to 2 24 Enabling 2 21 to 2 22 Main Menu 3 11 Main tray Adjusting size 2 7 Capacity 2 5 Location 1 5 Ordering A 2 Paper jams 6 29 Paper orientation 2 5 to 2 6 Paper sizes 2 3 Manual Size option D 10 Memory Considerations 1 11 Expansion 1 10 Requirements 1 12 see also SIMMs Memory Check option D 10 Menu key 3 4 Messages also see Control Panel Error 6 6 to 6 26 Multi sheet Bypass Tray see Front tray Network ports Location 1 5 OCT 2 26 Capacity 2 26 Installing C 33 to C 35 Ordering A 2 Overview 1 9 2 26 Paper jams 6 31 Paper sizes 2 3 Removing C 36 to C 37 Using 2 26 Offset Catch Tray see OCT Online key 3 4 Option interface cover Location 1 5 Ordering A 2 Orientation option D 11 Output Bin option D 11 p Page Protection option D 11 Page Size Cont option D 11 Paper Jams 3 4 6 28 to 6 34 Causes 6 28 Clearing 6 28 to 6 34 Sizes 2 3 Storage of 2 4 Paper Size option D 12
169. per size and on letter size or A4 size paper when Defaults is set to USA or Europe respectively Demo Page will cause a printer reset Table D 1 Page 3 of 21 Appendix D Control Panel Options D 5 Control Panel Options Table D 1 Menu Option Location s Setting s Disable Password Mailbox Menu Collator Option Mailbox Option Bin N Setting Appears only when the Mailbox Collator option is installed Disk Spooling System Menu Off On Appears only when the hard drive option is installed DTR Polarity Serial Menu High Low Duplex PCL PCL Emulat Menu Off Short Edge Bind Long Edge Bind Appears only when the Duplex option is installed Duplex PostScript PostScript Menu Off Tumble Regular Appears only when the Duplex option is installed Control Panel menu options settings and descriptions continued Description Disables the password for a specific mailbox bin or for the collator bins Controls spooling to the hard disk if installed e When set to On data received and waiting to be processed from any port is spooled onto the hard disk and later retrieved for processing e When set to Off data received and waiting to be processed is kept in printer memory Set Disk Spooling to Off to save time if spooling is already done outside the printer Determines the serial port s DTR Data Terminal Ready signal sent from the printer to notify the host com
170. pi for the font represented by Font Number page D 8 It appears only when the Font Number setting page D 8 specifies a scalable fixed pitch font Up increments pitch by 01 cpi from 44 to 99 99 cpi Down decrements by 01 cpi Hold Up or Down _ for approximately two seconds and Pitch scrolls in increments of 1 Specifies the point size a measurement for type height 1 point equals 0 351 mm or approximately 1 72 inch for the font represented by Font Number page D 8 Appears only when the Font Number setting specifies a scalable proportional spaced font such as Times New Roman Up increments point size by 25 points from 4 0 to 999 75 points Down decrements by 25 points Hold Up or Down VY for approximately two seconds and Point Size scrolls in increments of 1 point Table D 1 Page 14 of 21 DocuPrint 4517 4517mp User Guide Table D 1 Menu Option Location s Setting s Port Enable Parallel Menu Serial Menu LocalTalk Menu Ethernet Menu Token Ring Menu Off On Port Timeout Parallel Menu Serial Menu LocalTalk Menu Ethernet Menu Token Ring Menu 5 999 seconds 30 seconds PostScript Menu Main Menu Appears only with the PostScript option installed Power Saver System Menu Off 120 minutes 90 minutes 60 minutes 30 minutes 15 minutes Print Density System Menu Control Panel Options Control Panel menu options settings and descriptions continued
171. printer and disconnect the power cord and any interface cables WW NW WWW WW WW WW oS e EP d port os yu n Lc E ze Loosen the thumb screws and pull out the 3 Place the controller board on a ream o controller board paper Appendix C Installing and Removing Printer Options C 7 Memory SIMMs Carefully push out on the locking clips to 5 Rotate the SIMM down out o position release the SIMM then lift it out 6 Replace the controller board sliding it along the alignment channels Then hand tighten the thumb screws 7 Replace the power and interface cables and power ON the printer After warming up for a few minutes the Control Panel displays the following message Online Ready If any other message is displayed see Table 6 2 starting on page 6 6 C 8 DocuPrint 4517 4517mp User Guide Installing and Removing Printer Options PostS cri pt This section contains two sets of instructions SI M M e Installing a PostScript SIMM below e Removing a PostScript SIMM page C 12 Installing a PostScript SIMM SIMMs and controller boards are sensitive to static electricity Before installing a SIMM discharge static electricity from your body by touching something metal such as the metal Caution back plate on any device plugged into a grounded po
172. puter that it is ready to receive data e High is standard for most computers it uses true logic 45V e Low is typically used on nonstandard equipment it uses inverted logic 0 V Enables and disables duplex printing for PCL jobs Enables and disables duplex printing for PostScript jobs Table D 1 Page 4 of 21 DocuPrint 4517 4517mp User Guide Table D 1 Menu Option Location s Setting s Edge to Edge PCL Emulat Menu Off On Enable Password Mailbox Menu Collator Option Mailbox Option Bin N Setting Appears only when the Mailbox Collator option is installed Enter Password Mailbox Menu Collator Option Enable Password Disable Password Mailbox Option Bin N Setting Enable Password Disable Password 0000 7777 Appears only when the Mailbox Collator option is installed Env Feeder Size PCL Emulat Menu PostScript Menu Com 10 USA C5 DL Europe Monarch C6 Appears only when the Envelope Feeder option is installed Control Panel Options Control Panel menu options settings and descriptions continued Description Enables and disables edge to edge printing e When On PCL jobs are printed to the edge of the paper however some PCL applications may force a 0 5 in top margin e When Off PCL jobs are printed in normal printable area of the page full page size minus a 1 6 margin at top bottom left and right sides of page Enables a password for a speci
173. quipment to a power source receptacle that lacks a ground connection terminal Never attempt any maintenance function that is not specifically described in this documentation Never obstruct ventilation openings These are provided to prevent overheating Never install the equipment near a radiator or any other heat source Appendix H Environmental Specifications H 5 Environmental Specifications Never override or cheat electrical or mechanical interlock devices Never push objects of any kind into the ventilation openings Never operate the equipment if you notice unusual noises or odors Disconnect the power cord from the power source receptacle and contact your dealer or Xerox Rank Xerox to correct the problem If you need any additional safety information concerning the equipment or materials contact your dealer or Xerox Rank Xerox WARNING Use of controls adjustments or performance of procedures other than those specified herein may result in a hazardous radiation exposure This product will produce less than 0 1 ppm ozone during normal operation The ozone produced is dependent on copy volume and is heavier than air Providing the proper environmental parameters as specified by Xerox will ensure that concentration levels meet safe limits If additional information concerning ozone is needed request the Xerox publication 600P83222 Ozone by calling in the USA 1 800 828 6571 DocuPrint 4517 4517mp
174. r Chapter 3 Using the Control Panel 3 9 Navigating the Menu System Setting a Toset an option or to invoke a function follow the steps Menu Option below 1 Press Online to take the printer offline You will see Offline Press a key 2 Press Menu to access the Main Menu or press Reset 2 to access the Reset Menu 3 Press Down Y or Up to scroll through the list of submenus options or functions 4 When you see the submenu option or function you want press Enter If you selected a submenu or option you did not want press Esc to return to the previous level Then make the selection you want and press Enter to accept it 5 I necessary repeat Step 3 and Step 4 to go through submenu levels to reach all desired options or functions If many possibilities exist such as 1 through 99 for number of Copies you can scroll quickly by holding down the key After pressing Enter to accept a setting you will briefly see on the top line of the display saved This indicates the value has been saved as the current setting 3 10 DocuPrint 4517 4517mp User Guide Navigating the Menu System 6 You may either continue to work in the menu system by repeating the steps above or exit and return to normal operation by pressing Online If you press Online before Enter the value will not be saved Other ways to exit a menu option or exit the menu system completely are as follows e In
175. r Handling 2 21 Automatic Tray Switching Example Main Tray Front Tray Table 2 6 below shows how to set the Source Mapping settings so that the printer pulls paper first from the main tray and then from the front tray Regardless of the source you choose from your application the printer will always pull paper first from the main tray When the main tray is empty the printer will pull paper from the front tray Table 2 6 Source Mapping settings for tray switching between the main and front trays PCL Paper Source Source Mapping Setting Upper Main Front Tray Manual Main Front Tray Manual Envelope Envelope Feeder t Set this to Front if you want to print special paper through the front tray 2 22 DocuPrint 4517 4517mp User Guide Automatic Tray Switching Example Lower Tray Main Tray Suppose you have a lower tray installed and you want to maximize the paper supply But you also want to print special paper such as envelopes or labels through the front tray Table 2 7 below illustrates how to set the Source Mapping settings so that the printer switches between the lower and main trays as one tray becomes empty yet leaves the front tray available Table 2 7 Source Mapping settings for tray switching between the lower and main trays PCL Paper Source Source Mapping Setting Manual Front Tray Manual Envelope Envelope Feeder When using the settings in Table 2 7 choose Upper Lower or Large Capaci
176. r s memory whenever the printer is powered off and when the printer switches PDLs and the State Saving option is set to Off When State Saving is set to On permanent fonts macros are only cleared from printer memory when you turn off the printer For further information on how to download and delete PCL macros refer to the section PCL Macro Commands page G 8 in Appendix G DocuPrint 4517 Unique Printer Commands For further information on how to create and use PCL macros refer to the respective DocuPrint 4517 PCL driver help Chapter 5 Using the Hard Drive Downloading Fonts 5 5 5 6 DocuPrint 4517 4517mp User Guide Chapter 6 Troubleshooting Printer Operation Problems ssssssse 6 2 Control Panel Messages sssssssesseee 6 6 Diagnostic LED Flash Sequences sssssssssssss 6 28 Papar ru Cm 6 29 What Causes a Paper Jam aucssmescuseuitasu dna medela iis 6 29 Clearing Paper Jams ideetupatesstiu ste eseetebures rente uei en uiuis 6 29 Print Quality Problems sssssssssseee 6 37 Chapter 6 Troubleshooting 6 1 Troubleshooting Printer Consult Table 6 1 starting on page 6 3 for corrective actions when the printer will not print or when the printed output is Operation not what you expect Problems 62 DocuPrint 4517 4517mp User Guide Printer Operation Problems Table 6 1 Printer operation problems Problem The printer will
177. rinter option against your host formatting e A missing or misaligned font card e Command errors may be identified by looking at your input file or by using the Hex Dump feature on the printer You can determine which fonts are in the system by printing a PCL or PS Font List You can verify your data setup by printing a Configuration Sheet and checking your printer setup The requested font for Print a PCL Font List the job a font on a font e f fonts print on the Font List your print job may need correcting card does not print e f fonts do not print on the Font List power the printer OFF remove and reinstall the font card Power the printer back ON and print another PCL Font List If the font card is still not being recognized try another slot or font card then print another Font List e f a different font slot works contact your dealer or Xerox Rank Xerox to correct the defective slot e f a new font card is recognized contact your dealer or Xerox Rank Xerox to replace the defective card PostScript commands are Make certain that the software application you are using to create your job is printed instead of the configured properly Refer to your software documentation PostScript job If the Lang Sensing option in the appropriate Interface Menu is set to On the job sent to the printer might have included an incorrect header and therefore not have indicated that a PostScript job was being sent e Set the System
178. ructions When the HCF is installed it can be accessed using your existing applications drivers as a Lower Tray Caution e Do not attempt to load the High Capacity Feeder during printing e Do not overfill the feeder E Aa 1 Open the paper drawer and wait until 2 Adjust the end and side paper guides for tray fully lowers Paper size If you are not changing paper size go to Ensure that both the top and bottom of the Step 3 on page 2 15 Otherwise continue paper guides are seated into the correct to Step 2 size Slots 2 14 DocuPrint 4517 4517mp User Guide Loading Paper Load paper using the opening in the side oi the drawer Refer to Figure 2 5 for correct paper orientation Figure 2 5 High Capacity Feeder paper orientation Top View 1 2 3 4 5 Legal size paper guide position Folio size paper guide position A4 size paper guide position Letter size paper guide position Drilled paper simplex or duplex printing A4 size paper guide position Letter legal folio size paper guide position Letterhead duplex printing Letterhead simplex printing e o x THE DOCUMENT COMPANY XEROX Litt SS Chapter 2 Paper Handling 2 15 Loading Paper Using the The Envelope Feeder is an optional paper handling device Envelope Feeder available for th
179. s message appears whenever the printer is online and ready to accept print jobs 3 2 DocuPrint 4517 4517mp User Guide Control Panel Features e It presents a hierarchy of menu options and settings to configure and control the printer For example when you press Menu after taking the printer offline you see the following message on the display Main Menu Language gt Note that the gt in this example is one of three indicators you will see in the menu systems See Menu Indicators page 3 9 for more information on indicators see Navigating the Menu System page 3 7 for information on the menu system hierarchy The Indicator The Control Panel contains four indicator lights Table 3 1 Lig hts describes the function of each light Table 3 1 Control Panel indicator lights and their functions Light Description This is lit when the printer is online It flashes for a few seconds while transitioning from printing to offline Form Feed This is lit as long as there is printable data in the printer and is not extinguished until the last page is printed Fault This is lit when an error condition occurs that stops printing and is not extinguished until all applicable error conditions are removed Such error conditions include jams out of paper toner cartridge failures and other system errors Ready This is lit when the printer is ready to accept data and print it It flashes when receiving data to prin
180. s required so that the printer is able to know when the size of paper requested for printing Is different than that loaded When the sizes do not match and the Page Size Cont option is set to Off the printer displays a message asking for a change of paper size pressing Enter causes printing to resume using the incorrect paper size loaded Changing Front Tray Size in the PCL Emulat Menu changes the PostScript Manual Size and vice versa Table D 1 Page 7 of 21 Appendix D Control Panel Options D 9 Control Panel Options Table D 1 Menu Option Location s Setting s Gateway Address Ethernet Menu Token Ring Menu 0 0 0 0 255 255 255 255 Appears only in V2 0 or greater Handshake Serial Menu Robust XON XON Hardware Hex Dump System Menu Off On Interface Menu Main Menu D 10 Control Panel menu options settings and descriptions continued Description Sets the Gateway Address of the printer for network communications Each byte of the address is set in turn Press Escape to go back to the previous byte If on the first byte pressing Escape goes back to the previous menu Press Enter Enter to advance to the next byte If on the final byte pressing accepts the new setting of the entire address Hold Up or Down for approximately two seconds and the byte scrolls in increments of 10 The default is none which displays as 0 0 0 0 XON signals the h
181. scroll continuously When the hard disk option has been installed press Down to respond to a disk failure error message Hard disk usage will be aborted when Down is pressed See Chapter 6 Troubleshooting for more information on hard disk failure error messages Table 3 2 Page 3 of 3 3 6 DocuPrint 4517 4517mp User Guide Navigating the Menu System Using the Control Panel The DocuPrint 4517 Control Panel contains two menu structures Main Menu and its submenus Language Mailbox Menu This menu appears only when the Mailbox Collator option is installed PCL Emulat Menu PostScript Menu This menu appears only when the PostScript option is installed Interface Menu System Menu Test Menu Press Online then Menu to access the Main Menu Each of the submenus may have other submenus settings or functions See Main Menu page 3 12 for more information Chapter 3 Using the Control Panel 3 7 Navigating the Menu System e Reset Menu and its functions Reset Printer Reset Menus Reset Ethernet This function appears only when the optional Ethernet card is installed Reset Token Ring This function appears only when the optional Token Ring card is installed Reset LocalTalk This function appears only when the optional LocalTalk card is installed Reset All Cancel PS Job This function appears only when the PostScript opt
182. ses G 6 Environmental Specifications essssses H 1 n IX 1 DocuPrint 4517 User Guide lt v vi DocuPrint 4517 User Guide Chapter 1 DocuPrint 4517 Quick Tour DocuPrint 4517 and DocuPrint 4517mp Models 1 3 How Much of This Book Must I Read ssssss 1 4 Printer Components sss eene 1 5 Special Features sss 1 6 Power Sav d 1 6 High Resoldtion Printing TERR 1 6 Edg to Edge PINUNO 1 7 Automatic Tray Switching essen 1 7 Automatic Language Sensing and Switching ssl 1 7 DO SAVIO P 1 8 Printer Generated Reports ccccccceecccceeeceeeeeceeeeeceeneeeseenneeeens 1 8 xoineieidtieo ro c E 1 9 BIO qud umo PER 1 9 Increased Paper Handling ccccccccccccctecccceusencceseuneseeessneeeeeens 1 9 Collating and Offsetting viuisseebetixse duct ea donaueiessonmdiedsemevensies 1 9 Memory EXpanSion qassudutsataxsimeta phas turdatons reidud eite m etkamedalin 1 10 Chapter 1 DocuPrint 4517 Quick Tour 1 1 DocuPrint 4517 Quick Tour Memory Considerations ssssssssseseeeee 1 11 Maintaining the Printer ssssssssssseeesese 1 13 Cleaning the Printet SM 1 13 Replacing the EP Cartridge ssessseeeneeeee 1 13 Recycling the EP Cartridge sosta ttererma ies a
183. ses n G 7 PCL Macro Commands sessseeenenne G 8 e qase esa oer ose ee see ees G 11 Appendix G DocuPrint 4517 Unique Printer Commands G 17 DocuPrint 4517 Unique Printer Commands Ove rview In addition to the standard PCL printer commands Xerox has added some unique settings for the DocuPrint 4517 in the following areas e Paper Size Values are added for the parameter in the PCL Page Size command See the section Paper Size page G 3 e Paper Source Selection Additional values are added for the standard PCL paper source command See the section Paper Source Selection page G 5 e Output Trays Additional values are added for the standard PCL destination command See the section Output Trays page G 6 e Raster Resolution The PCL Raster Graphics Resolution command is expanded to allow 1200 dots per inch See the section Raster Resolution page G 7 PCL printer commands not listed in this section emulate exactly the standard PCL commands defined in Hewlett Packard s HP PCL 5 Printer Language Technical Reference Note Manual G 2 DocuPrint 4517 4517mp User Guide DocuPrint 4517 Unique Printer Commands Pa per Size Table G 1 shows the paper sizes and corresponding paper trays supported by the DocuPrint 4517 An X indicates support for a paper size in a specific tray The escape sequence number refers to the parameter in the Page Size command Esc amp A
184. sheet does not show Ethernet as present contact your dealer or Xerox Rank Xerox Fan Failure The printer s fan has failed Power Off NOW ACTION Power cycle the printer If this message reappears power off the printer and contact your dealer or Xerox Rank Xerox Feed A4 ACTION Feed A4 paper through the front tray as indicated on the top line of the display Feed A6 ACTION Feed A6 paper international postcard through the front tray as indicated on the top line of the display Feed Com 10 ACTION Feed Com 10 envelope through the front tray as indicated on the top line of the display Table 6 2 Page 5 of 22 6 10 DocuPrint 4517 4517mp User Guide Control Panel Messages Table 6 2 Control Panel messages continued Message Description Corrective Action Feed C5 ACTION Feed C5 envelope through the front tray as indicated on the top line of the display Feed C6 Feed DL Feed Exec Feed Folio Feed ISO B5 Feed Legal Feed Letter Feed Monarch Feed Statement Flushing Formatting Disk Please Wait Formatting Macro Please Wait Front Lower 1 ACTION Feed C6 envelope through the front tray as indicated on the top line of the display ACTION Feed DL envelope through the front tray as indicated on the top line of the display ACTION Feed Executive paper through the front tray as indicated on the top line of the display ACTION Feed Folio paper through the front tray as ind
185. ss 1 Appendix H Environmental Specifications H 7 DocuPrint 4517 4517mp User Guide Numerics 500 sheet Paper Deck and Cassette Installing C 24 to C 30 Ordering A 2 Overview 1 9 Removing C 31 to C 32 A Auto Continue option D 3 Auto Job End option D 3 Bias Transfer Roll see Fuser cartridge Bin Full option D 3 Bin N option D 3 C Cancel PS Job option D 4 Collator option D 4 Config sheet option D 4 Configuration Sheet Control Panel message 6 8 Control Panel option D 4 Index Overview 1 8 Control Panel Keys 3 4 to 3 5 Down 3 5 Enter 3 5 Esc 3 4 Form Feed 3 4 Menu 3 4 Online 3 4 Reset 3 4 Up 3 5 Location 1 5 Menus Ethernet Menu 3 22 3 23 Interface Menu 3 20 to 3 24 Language Menu 3 12 LocalTalk Menu 3 22 3 23 Mailbox Menu 3 13 Main Menu 3 11 Parallel Menu 3 21 PCL Emulat Menu 3 14 to 3 16 PostScript Menu 3 1 to 3 19 Reset Menu 23 27 System Menu 3 25 Test Menu 3 26 Token Ring Menu 3 22 3 24 Messages 6 6 to 6 26 Navigating 3 6 to 3 10 Index IX 1 Copies option D 4 D Default Source option D 5 Default Tray option D 5 Defaults option D 4 Demo Page Overview 1 8 Demo Page option D 5 Deutsch option Language Menu 3 12 Disable Password option D 5 Disk drive see Hard drive Disk Spooling option D 5 Disk spooling see Hard drive DocuPrint 4517 Control panel location 1 5 Front cover location 1 5 Front tray location 1 5 Main tray location 1 5 Main
186. stScript printer drivers Environment Printer Driver Windows Windows 3 1 Xerox DocuPrint 4517 Printer Drivers Windows 95 PostScript Printer Driver for Microsoft Windows 3 1x and Microsoft Windows 95 Windows NT 3 5 Xerox DocuPrint 4517 PostScript Printer Driver for Microsoft Windows NT 3 51 Windows NT 4 x Available on the Microsoft NT 4 x release CD IBM OS 2 OS 2 Ver 2 1 Xerox DocuPrint 4517 Printer Drivers PostScript Printer Driver for OS 2 Ver 2 1x 3 x 4 0 OS 2 WARP Xerox DocuPrint 4517 Printer Drivers PostScript Printer Driver tor IBM OS 2 WARP Macintosh System 6 x OnPAGE for Xerox Printers System 7 x Advanced PostScript Technology for Macintosh UNIX Document Manager Xerox DocuPrint 4517 Printer Drivers Solaris 2 37 PostScript Printer Driver for Solaris 2 3 Diskette SUN 4 1x Contact Xerox Rank Xerox your dealer or via SCO UNIX WWww xerox com IBM AIX 3 1 HPUX on HP 9000 Chapter 4 DocuPrint 4517 Printer Drivers 4 3 DocuPrint 4517 PostScript Printer Drivers Information on setting up your drivers to use the Mailbox Collator Envelope Feeder or High Capacity Feeder is contained in the documentation that accompanies these options 44 DocuPrint 4517 4517mp User Guide Chapter 5 Using the Hard Drive Downloading Fonts Hard Drive Considerations ssssssee mm 5 2 eB oon Mr 5 2 Bia SAVIO coscsteteatte eese MAMMA RII AUI 5 2 Formatting the Hard
187. stem but the job was not completed since temporary fonts and macros were not deleted The last page timeout has expired This message appears until e Another print job is received e The Port Timeout expires and Auto Job End is On ACTION None A Test Print is being printed for use by service technicians The message clears once the printing is completed ACTION None The Token Ring card XNIC T RING has failed and cannot be used ACTION Press Enter to allow the printer to continue as if the Token Ring card were not installed This error is not subject to Auto Continue Print a Configuration Sheet If the sheet does not show Token Ring as present contact your dealer or Xerox Rank Xerox Toner is getting low in the EP print cartridge but printing will continue without interruption ACTION Replace the EP cartridge as soon as possible Paper has misfed at printer startup The message alternates with Open Front Cover Remove Jam Sheet ACTION See Misfeed Jam at Startup page 6 36 A fatal disk error has occurred ACTION Power OFF the printer then ON Table 6 2 Page 20 of 22 Chapter 6 Troubleshooting 6 25 Control Panel Messages Table 6 2 Control Panel messages continued Message Unknown Disk Unknown Macro Lower Card Unknown Macro Upper Card Upper Card Err Power Off amp On Upper Card Err Replace Original Upper Card Fail Please Remove Upper Card Out Replace Original
188. t Reset 7 Reset a Reset Token Ring 0 Reset ae Cancel PS r 1 Appears only when a Xerox Network MCI SN Card NIC is installed 2 Appears only when the PostScript option is installed 3 32 DocuPrint 4517 4517mp User Guide Chapter 4 DocuPrint 4517 Printer Drivers DocuPrint 4517 PCL 5e Emulation Printer Drivers 4 2 DocuPrint 4517 PostScript Printer Drivers 4 3 Chapter 4 DocuPrint 4517 Printer Drivers 4 1 DocuPrint 4517 Printer Drivers Docu Pri nt The base DocuPrint 4517 supports the PCL printer drivers listed in Table 4 1 To take full advantage of all the printer s 451 7 PCL gt e features when printing PCL jobs install the appropriate F mu lation DocuPrint 4517 PCL 5e emulation printer driver s Consult Printer Drivers your software application user manual for instructions on installing a new printer driver If the driver you need did not come with the printer see Appendix A Ordering Printer Options The latest updates of all Xerox DocuPrint 4517 drivers are available through WWW Xerox com Table 4 1 DocuPrint 4517 PCL 5e Emulation printer drivers Environment Printer Driver Diskette DOS Microsoft Word Ver 6 0 Xerox DocuPrint 4517 Printer Drivers DOS Drivers MS Word 6 0 WordPerfect Ver 6 0 WordPerfect 6 0 AutoCAD Rel 12 AutoCAD Ver 12 13 Windows Windows 3 1 Xerox DocuPrint 4517 Printer Drivers Windows 95 PCL 5e Emulation Prin
189. t Chapter 3 Using the Control Panel 3 3 Control Panel Features The Keys The Control Panel keypad consists of eight keys identified with international symbols and labeled in English The keys are also numbered 0 7 When you install the optional Mailbox Collator these same eight keys are used to enter numeric passwords for each of the mailbox bins Table 3 2 describes the function of each key Table 3 2 Control Panel keys and their functions Key Description Online Toggles between online and offline When online the printer is able to receive and print pages When offline page processing K and printing halts but the printer is still able to respond to status requests You must take the printer offline to e Access the menu system with Menu or Reset e e Insert or remove a font card e Perform tasks such as forcing a form feed for a partially printed page The printer goes offline automatically when it has a fault condition such as a paper jam or an open cover Use Online to put the printer back online after correcting such conditions Displays the Reset Menu and the first reset function Reset Printer Press Up or Down repeatedly to scroll through the other Reset Menu functions See Reset Menu page 3 32 The printer must be offline for Reset e to function Form Feed Prints a partial page of a PCL emulation job if one exists in the printer as indicated by the Form Feed indicator light
190. t 7 Press Down Y and you see Reset Menu Rese Menus 8 Press Enter and the message display changes to Reset Menus Please Wait This message displays while the printer changes the default Output Bin setting to Standard When the reset is finished the display changes to Online Ready If any other message is displayed see Table 6 2 starting on page 6 6 Now set any menu values that were affected by the reset see warning after Step 6 above After removing the Mailbox Collator previous users of the Mailbox should be notified that they need to reconfigure their printer drivers to select another output tray C 48 DocuPrint 4517 4517mp User Guide Installing and Removing Printer Options E nvelope This section contains two sets of instructions Feeder e Installing the Envelope Feeder page C 49 e Removing the Envelope Feeder page C 52 Loading envelopes in the Envelope Feeder is explained in the section Using the Envelope Feeder page 2 16 Also the Envelope Feeder Installation and Usage Guide that came with the Envelope Feeder contains more detailed information about configuring and using the Envelope Feeder Installing the Envelope Feeder 1 Power OFF the printer and disconnect the power cord s 2 Open the Front Tray 3 Open the hinged clasp at the leit side of the tray Appendix C Installing and Removing Printer Options C 49 Envelope Feeder
191. taining Cleaning 1 13 Recycling EP cartridge 1 13 Replacing EP cartridge 1 13 Replacing fuser cartridge 1 14 Memory considerations 1 11 Memory expansion 1 10 Memory requirements 1 12 Network ports location 1 5 Option interface cover location 1 5 Parallel port location 1 5 PCMCIA card slots location 1 5 Power inlet location 1 5 Power switch location 1 5 Printer components 1 5 Rear cover location 1 5 Specifications F 2 to F 3 Standard output tray location 1 5 Technical support 1 15 Transporting 1 16 DocuPrint 4517mp 1 3 Also see DocuPrint 4517 Down key 3 5 Downloading see Hard drive Drivers see Printer drivers Duplex feeder see Duplex module Duplex module 2 29 to 2 30 Installing C 21 to C 22 Ordering A 2 Overview 1 9 Paper jams 6 32 Paper orientation 2 30 Paper sizes 2 29 Paper weights 2 29 Removing C 23 Duplex option D 6 Duplex printing see Duplex module Edge to Edge option D 6 Overview 1 7 Enable Password option D 6 English option Language Menu 3 12 Enter key 3 5 Env Feeder Size option D 6 Envelope Feeder 2 27 to 2 28 Envelope jams 6 31 Envelope sizes 2 3 Installing C 43 to C 45 Loading envelopes 2 28 Ordering A 2 Removing C 46 to C 47 Using 2 2 to 2 28 EP cartridge A 2 Paper jams 6 33 Recycling 1 13 Replacing 1 13 B 2 to B 4 Error Messages 6 6 to 6 26 Esc key 3 4 Espanol option Language Menu 3 12 Ethernet card see XNIC E NET Ethernet Menu 3 22 3 23 Auto Job End option D 3 IX 2
192. ter Driver for Microsoft Windows 3 1x and Microsoft Windows 95 Windows NT 3 5 Contact Xerox Rank Xerox your dealer or via WWW Xxerox com Windows NT 4 x Available on the Microsoft NT 4 x release CD IBM OS 2 OS 2 Ver 2 1 Xerox DocuPrint 4517 Printer Drivers PCL 5e Emulation Printer Driver for IBM OS 2 Ver 2 1 OS 2 WARP Ver 4 0 Xerox DocuPrint 4517 Printer Drivers PCL 5e Emulation Printer Driver for IBM OS 2 Ver 3 x 4 0 t If you are using a DOS application other than Microsoft Word WordPerfect or AutoCAD use the HP LaserJet IVsi printer driver supplied with your application software Information on setting up your drivers to use the Mailbox Collator Envelope Feeder or High Capacity Feeder is contained in the documentation that accompanies these options 4 2 DocuPrint 4517 4517mp User Guide DocuPrint 4517 Printer Drivers D OCU Pri nt The PostScript option supports the PostScript drivers listed in Table 4 2 To take full advantage of all the printer s features 451 7 when printing PostScript jobs install the appropriate PostScri pt DocuPrint 4517 PostScript printer driver s Consult your Printer Drivers software application user manual for instructions on installing a new printer driver If the driver you need did not come with the printer see Appendix A Ordering Printer Options The latest updates of all Xerox DocuPrint 4517 drivers are available through WWNW Xerox com Table 4 2 DocuPrint 4517 Po
193. terface cover ina safe place You will need to replace it if you ever remove the option Appendix C Installing and Removing Printer Options C 39 Offset Catch Tray OCT 4 Close the rear cover 5 Grasping the OCT by the sides insert its positioning hook into the outer most slit in the exhaust grill on top of the printer hook do not twist the OCT to the right or left while lowering it into position T To avoid damage to the positioning 6 Gently guide the OCT down to the 7 While holding up the paper weight flip printer aligning the OCT connector plug open the output tray on the OCT with the receptacle on the printer Make sure the OCT is firmly seated C 40 DocuPrint 4517 4517mp User Guide Offset Catch Tray OCT 8 Reconnect the power cord and interface cable s and power ON the printer After warming up for a few minutes the Control Panel displays the following message Online Ready If any other message is displayed see Table 6 2 starting on page 6 6 9 Consult Using the Offset Catch Tray OCT page 2 32 for usage instruction Keep the original packaging material in case you ever need to remove the option Note Appendix C Installing and Removing Printer Options C 41 Offset Catch Tray OCT Removing the OCT 1 Power OFF the printer and disconnect the power cord and any inter ace cables
194. the Main Menu press Menu to return to the top of the Main Menu e Press Esc from the Main Menu or Reset Menu to exit the menu system and display the following message Offline Press a key Chapter 3 Using the Control Panel 3 11 Using the Control Panel Ma n Menu The Main Menu is a cascading system of submenus each containing other submenus or options designed to configure the printer for your environment The Main Menu hierarchy is depicted in Table 3 4 Menu options are described in Appendix D Control Panel Options where they are listed in alphabetical order In this chapter a boldfaced menu item means it is a factory setting A menu item followed by an asterisk means a reset will default to this value Note On the Control Panel the current setting for each option always appears first and is followed by an asterisk The other possible settings are located by pressing Up or Down v to scroll through the list See Reset Menu page 3 32 for information on how to revert to factory settings Table 3 4 Main Menu hierarchy Main Menu Hierarchy and Factory Settings Interface Menu See Table 3 11 on page 3 26 System Menu See Table 3 12 on page 3 30 Test Menu See Table 3 13 on page 3 31 1 Appears only when the Mailbox Collator option is installed 2 Appears only when the PostScript option is installed 3 12 DocuPrint 4517 4517mp User Guide Language Menu Using the Control Panel
195. the feeder will accept Memory Check was invoked from the Test Menu The printer reboots upon completion ACTION None Table 6 2 Page 12 of 22 Chapter 6 Troubleshooting Control Panel Messages Table 6 2 Control Panel messages continued Message Memory Failure Service Required Motor Failure Service Required New Password gt gt XXXX NV Memory Fail Service Required Offline Press a key Offset Jam Open Hear Cover Offset Tray Fail Service Required 6 18 Description Corrective Action The printer controller memory has failed printing cannot resume ACTION Perform a Memory Check to see if you can locate the problem e Try powering OFF the printer then ON again If the problem persists contact your dealer or Xerox Rank Xerox The printer motor has failed Printing cannot continue ACTION Cycle the printer s power If the problem persists contact your dealer or Xerox Rank Xerox A new password is being enabled for a bin or the collator An existing valid password has been entered and a new password is expected to be entered where the XXXX is displayed ACTION Enter a new 4 digit password using the numeric keypad Be sure to memorize this new password as it will be needed to open the bin or mailbox Nonvolatile memory on the printer controller has failed printing cannot resume ACTION Contact your dealer or Xerox Rank Xerox The printer is offline not in menu mode
196. the le t side hand hold with the joint tab inserting 1 then 2 C 28 Do not attempt to lift and carry the printer by yourself after installing the Paper Decks A 9 10 11 12 Remove the small cover at the back o the top Paper Deck Fit the connector firmly into the printer receptacle Replace the small cover Replace the power and interface cords and power ON the printer After warming up for a few minutes the Control Panel displays the following message Online Ready If any other message is displayed see Table 6 2 starting on page 6 6 Press Online then Reset and you see Reset Menu Reset Printer Press Down Y and you see Reset Menu Reset Menus DocuPrint 4517 4517mp User Guide 13 14 15 500 sheet Paper Deck and Cassette Press Enter and the message display changes to Reset Menus Please Wait This message displays while the printer resets the Source Mapping PCL Menu settings to include the lower trays just installed When the reset is finished the display changes to Online Ready If any other message is displayed see Table 6 2 starting on page 6 6 To enable automatic tray switching with PostScript jobs turn Tray Switching in the PostScript menu toa value that includes the newly installed trays Consult the section Using the 500 sheet Paper Deck and Cassette page 2 12 for instructions on loading paper in the 500 sheet Pap
197. the printer controller board while the printer is plugged in Either 1 MB or 4 MB of the printer s memory depending on the version of the printer may become unusable when 2 sided 32 MB SIMMIs are installed or other non Xerox Note 2 sided SIMMs such as 8 MB or 2 MB Thus the total system memory may be less than the sum of resident and SIMM memory when 2 sided SIMMS are used To maximize usable memory we suggest selecting slot SIMMS for a 2 sided SIMM and not using 2 MB SIMMs in slot SIMM2 C4 DocuPrint 4517 4517mp User Guide Memory SIMMs 1 Power OFF the printer and disconnect the power cord and any inter ace cables WW NW WWW WW WW WWW n oo a ae ee f ve me Loosen the thumb screws and pull out the 3 Place the controller board on a ream o controller board paper 4 Select an appropriate SIMM slot to use 5 Insert the new SIMM at an angle into the Slots SIMM2 2 and SIMM3 3 are Pide pun a s nous in interchangeable except as described in e lower leit corner 1 and rotate it up the note on page C 4 and are used for into position installing additional printer memory Appendix C Installing and Removing Printer Options C 5 Memory SIMMs 6 Make sure that the clips on either side 7 Replace the controller board sliding it C 6 snap closed to
198. tions page 1 11 for the memory Legal 8 5x14 required for Page Protection Letter 8 5x11 Table D 1 Page 12 of 21 D 14 DocuPrint 4517 4517mp User Guide Control Panel Options Table D 1 Control Panel menu options settings and descriptions continued Menu Option Location s Description Setting s Page Protection Reserves memory for a full page of the selected paper size Avoids Page Too Complex errors PostScript Menu 3 P ou The On setting is used for all sizes in PostScript On Refer to the section Memory Considerations page 1 11 for the memory required for Page Protection Page Size Cont Controls the printer s behavior when the correct size of paper is not loaded oet Fat ii e When set to Off the printer will wait for the correct paper size to be loaded or for Enter to be pressed and accept printing on the wrong size e When set to On the printer will timeout after 10 seconds of waiting for Enter to be pressed and will then continue as if Enter was pressed Off On This option is useful when the printer is on a network Paper Size Specifies paper size used to print a page if no paper size is specified by your software application PCL Emulat Menu PP Legal 8 5x14 Folio 8 5x13 Letter 8 5x11 USA A4 210x297 Europe Exec 7 25x10 5 ISO B5 176x250 Statement 5 5x8 5 A6 105x148 Com 10 4 1 8x9 5 C5 162x229 DL 110x220 Monarch 3 7 8x7 5 C6 114x162 Par
199. to actual trays by the settings of Source Mapping see page 2 19 Table G 2 Six PCL paper sources PCL Paper Source PCL Command Alternate Names Envelope Feeder N A t The character following the amp in the command string is the lower case character L Appendix G DocuPrint 4517 Unique Printer Commands G 5 DocuPrint 4517 Unique Printer Commands Output Tr ays The output tray E a with the ama PCL destination command but with additional values given in Table G 3 to address all the possible DocuPrint 4517 output trays Selection of the collator output value causes each copy of the output to use a different bin of the optional Mailbox Collator the first n bins for n copies up to 10 The HP standard output value of 2 will be accepted for compatibility and will use the standard output tray Table G 3 Output tray selection Output Tray PCL Command Mailbox bin 10 mnso2 amp 11106 t The character following the amp in the command string is the lower case character L G 6 DocuPrint 4517 4517mp User Guide DocuPrint 4517 Unique Printer Commands R a ster The PCL Raster Graphics Resolution command lt Esc gt t R is expanded to allow 1200 dots per inch It also accepts negative Resol ution arguments to indicate a resolution that applies in the fast scan dimension only in order to accommodate 1200x600 resolution Appendix G DocuPrint 4517 Unique Printer Commands G 7 DocuPrint 4517 Unique
200. tor firmly into the paper printer s receptacle aligning the tab on deck s receptacle aligning the tab on the the connector with the notch in the connector with the notch in the receptacle receptacle If a Mailbox Collator is installed on the If a Mailbox Collator is installed on the printer go to Step 6 If not go to Step 7 printer go to Step 6 If not go to Step 7 6 Attach the power cords as follows Attach the Mailbox Collator short 1 power cable 1 between the printer and the Mailbox Collator 2 B Attach the HCF short power cable 2 between the Mailbox Collator and the 3 HCE C Attach the long power cord 3 between the HCF and the power source 2 Skip to Step 8 C 34 DocuPrint 4517 4517mp User Guide 2 000 sheet High Capacity Feeder HCF 7 Attach the HCF short power cable 1 between the printer and the HCE Attach the long power cord 2 between the HCF and the power source 8 10 11 Roll the HCF to its permanent position and lock down the casters Load paper in the HCF as described in the section Using the High Capacity Feeder page 2 14 Reconnect the printer interface cord s and power ON the printer After warming up the Control Panel displays Online Ready If any other message is displayed see Table 6 2 starting on page 6 6 Press Online then Reset 9 and you see Reset Menu Reset Printer Press Down and yo
201. tronic printing cartridge will print approximately 10 000 pages of A4 or 8 5 x 11 paper under average operating conditions 5 image area coverage The number of prints per cartridge will decrease if you routinely e Print dense text and graphics e Set Print Density in the System Menu to a dark setting e Exceed five percent area coverage You may increase the number of prints per cartridge by setting Print Quality to Toner Saving The printer automatically reduces the amount of toner used and prints a lower density output See Chapter 3 Using the Control Panel for instructions on changing Control Panel settings Replace the EP cartridge when you see the following message at the printer s Control Panel display loner Low Although you can print for a short time after this message first appears to ensure optimum print quality you should replace the EP cartridge as soon as possible See Appendix A Ordering Printer Options for ordering a new EP cartridge Chapter 1 DocuPrint 4517 Quick Tour 1 13 Maintaining the Printer Recycling the EP Cartridge Replacing the Fuser Cartridge Bias Transfer Roll The DocuPrint 4517 EP cartridge can be recycled free of charge to you Follow the instructions packaged with your new EP cartridge to recycle the old one The Fuser Cartridge and Bias Transfer Roll BTR have expected useful lives of 200 000 prints When this point is reached you will see the following message at the pri
202. tructions on page C 33 Consult the section Using the High Capacity Feeder page 2 14 to load paper in the HCF Note The documentation that accompanied the HCF contains information on configuring your printer driver and application to use the HCF C 32 DocuPrint 4517 4517mp User Guide 2 000 sheet High Capacity Feeder HCF Installing the 2 000 sheet High Capacity Feeder 1 Power OFF the printer and disconnect all cables and cords Note If you have options attached to the printer such as a Mailbox Collator Offset Catch Tray or 500 Sheet Paper Deck you may need another person to assist you with the installation l gi 2 Hold the printer with its front facing you 3 Set the printer down onto the HCF so that and stand in front of the HCE Align the the HCF s pins insert into the bottom of front right corners o the printer and HCF the printer The front and right sides of as you lower the printer onto the HCF the printer should be flush with the front and right sides o the HCT If connecting directly to the printer continue with Step 4 If a 500 Sheet Paper Deck is being installed with the HCF go to Step 5 Appendix C Installing and Removing Printer Options C 33 2 000 sheet High Capacity Feeder HCF 4 Reach into the HCF from below and fit 5 Reach into the HCF from below and fit the HCF connector firmly into the the HCF connec
203. ty or an equivalent paper source as shown in Table 2 3 on page 2 19 to engage tray switching To print a job on special paper choose Manual Manual Envelope or Envelope Feeder as the paper source in your application Chapter 2 Paper Handling 2 23 Paper Handling Usi ng the The Mailbox Collator Figure 2 6 is an optional output device available for the DocuPrint 4517 It accepts only A4 Ma I box and Letter paper sizes See Appendix A for ordering Col lato information Appendix C for installation instructions Figure 2 6 Mailbox Collator front view 1 Bin Unlock button 2 Open bin indicators 3 Power switch The Mailbox Collator offers the following capabilities e Printing multiple collated sets 2 to 10 sets of a job See Printing to the Mailbox Collator page 2 25 e Directing output to a specific mailbox bin See Printing to the Mailbox Collator page 2 25 e Printing secure jobs See Password Protecting Jobs page 2 25 More detailed information including driver setup is found in the Mailbox Collator User Guide With the Mailbox Collator installed the standard output tray still functions normally The Mailbox Collator gives you approximately 50 sheets per bin of letter A4 20 Ib 75 g m weight paper for a maximum output of 500 sheets The standard output tray adds another 250 sheets 2 24 DocuPrint
204. u see Reset Menu Keset Menus Press Enter and the message display changes to Reset Menus Please Wait The printer resets the Source Mapping PCL Emulat settings to include the HCF When the reset is finished the display changes to Online Ready Appendix C Installing and Removing Printer Options C 35 2 000 sheet High Capacity Feeder HCF 12 C 36 Print a Configuration Sheet and check that the HCF and 500 sheet Paper Deck and Cassette if installed appear as Lower 1 Tray and or Lower 2 Tray under Installed Options If not power OFF the printer and recheck the HCF connector the 500 sheet Paper Deck and Cassette connector if installed and power cables To enable automatic tray switching with PostScript jobs turn Tray Switching in the PostScript menu to a value that includes the newly installed tray such as Lower 1 Main Refer to the Note section Automatic Tray Switching page 2 18 Keep the original packaging material in case you ever need to remove the option The Installation Setup Guide that accompanied the HCF tells how to configure your driver and applications to use the HCE DocuPrint 4517 4517mp User Guide 2 000 sheet High Capacity Feeder HCF Removing the 2 000 sheet High Capacity Feeder 1 Power OFF the printer and disconnect the power cords and any interface cables E e l ll 2 Reach into the HCF from below and 3 Liit the print
205. uPrint 4517 4517mp User Guide The XNIC E NET supports the following protocols Novell NetWare TCP IP EtherTalk LAT Microsoft LAN Manager IBM OS 2 LAN Server Microsoft Windows NT SNMP The XNIC T RING supports the following protocols Novell NetWare TCP IP TokenTalk Microsoft LAN Manager IBM OS 2 LAN Server Microsoft Windows NT SNMP The XNIC L TALK supports the following protocol AppleTalk Table A 1 Page 3 of 13 Ordering Printer Options Table A 1 Printer options and accessories continued Comments Printer Driver Software PCL 5e Emulation Base Kit DOS Windows 3 1 95 Windows NT DOS MS Word WordPerfect AutoCAD Windows 3 1 95 Windows NT 3 5 1 Custom Driver 300X52895 English Includes full set of diskettes also available 300K52905 Spanish individually as listed below 300K57931 German 300K57921 French 300K57951 Italian 300K52942 Portuguese 300K57961 Russian 300K52923 French Canadian 300E81320 English Also available as part of Base Kit listed 300E81320 Spanish anole 300E81320 German 300E81320 French 300E81320 Italian 300E81320 Portuguese 300E81333 English Also available as part of Base Kit listed 300E81453 Spanish ie 300E81573 German 300E81693 French 300E81813 Italian 300E81932 Portuguese 300E81 303 Russian 300E81 340 English Also available as part of Base Kit listed above 300E81460 Spanish 300E81580 German 300E81700 French 300E81820 Italian
206. utput from Offset Tray Remove Output from Mailbox N Remove OULDUL Crom ota Tray Remove PrintCart Clear Paper Path Remove UpperCard Press Replace Fuser Cartridge Replace Print Cartridge Description Corrective Action The Xerox PCMCIA font macro card in the lower slot has failed ACTION Remove the lower card Press Enter the card to resume printing without Mailbox bin N is full or has been left open Printing cannot continue to mailbox ACTION Remove the output from bin N If necessary press the unlock bin button then enter the password if requested When empty close the bin The Offset Catch Tray OCT is full Printing cannot continue to the OCT ACTION Remove the output from the OCT Mailbox bin N is full Printing cannot continue to bin N ACTION Remove the output from bin N Press the unlock bin button then enter the password if requested The standard output tray is full Printing cannot continue ACTION Remove the output from the standard output tray A paper jam has occurred The message alternates with the message Paper Jam Open Front Cover ACTION See Print Cartridge Jam page 6 35 The Xerox PCMCIA font macro card in the upper slot has failed ACTION Remove the upper card Press Enter the card to resume printing without The Fuser Cartridge has reached End of Life ACTION Order a new Fuser Cartridge see Appendix A Ordering Printer Options a
207. ve dtaited aeo deitas 1 14 Replacing the Fuser Cartridge Bias Transfer Roll 1 14 Technical Support sss 1 15 Before Calling for Service sssssssnee 1 15 Transporting the Printer ssssssssss 1 16 1 2 DocuPrint 4517 4517mp User Guide DocuPrint 4517 and DocuPrint 4517mp Models DocuPrint 4517 Quick Tour This book is for use with both the Xerox DocuPrint 4517 and DocuPrint 4517mp Network Laser Printers The DocuPrint 4517mp contains all the components of the DocuPrint 4517 plus the following options e Adobe PostScript Level 2 e 4 MB additional memory e XNIC E NET Xerox Network Interface Card for Ethernet As this guide serves both printers the DocuPrint 4517mp will hereafter be referred to as the DocuPrint 4517 Some of the features described in this book apply only to Version 2 0 or later of the DocuPrint 4517 Version 2 0 is defined as having system controller software version 2 00 xx or later and XNIC version 6 1 or later if installed Features that pertain only to Version 2 0 or later are designated for V2 0 or later Version 2 0 supports all of the features of the earlier versions and contains the following enhancements e Ability to set IP Address and Subnet Mask and Gateway Address via the Control Panel e Support for LAA Locally Administered Address in the XNIC T RING and setup via the Control Panel e Ability to designate the front
208. vigating the Menu System sssssssss 3 7 Men WANG oO M EE Enri 3 9 Setting a Menu Option sss nnns 3 10 Main M n dace incase tesco 3 12 Language Menu eus ene te ere anne Caen nrrers errr ae ren errr rer 3 13 Mailbox Menu oit NIMM sai UE EEE 3 14 PCL Emulat Menu ssssssssse eene 3 15 POSISCcHDUMSHU ote teh e abr ot nde Mdb 3 20 Interface Menu crassa rta te ected 3 24 System Menu M 3 30 Test Menu ouod ATI di MIRO eR 3 31 Reset Menu e Q 3 32 Chapter 3 Using the Control Panel 3 1 Using the Control Panel Co ntrol Panel The DocuPrint 4517 Control Panel Figure 3 1 serves two Features purposes 1 It displays information about the status of the printer or the job in process and 2 It provides the means for changing printer settings to control how the DocuPrint 4517 operates Figure 3 1 DocuPrint 4517 Control Panel 1 2 line by 16 character display 2 Indicator lights 3 Control keys 8 1 Rea 3 o X3 korm 4 Escape N Up 0O e Reset Menu X Enter NY Down The Display The Control Panel s display performs two functions e Itinforms you of printer status conditions such as when toner is low when a paper tray is empty when a job is in process and so on For example when you turn on the printer you see the following message on the display Online Ready Thi
209. was still being used by the application ACTION To clear the error message take the printer offline and return the card to its slot Then press Online to resume printing On completion of the print job you can take the printer offline and remove the card Table 6 2 Page 21 of 22 4517 4517mp User Guide Control Panel Messages Table 6 2 Control Panel messages continued Message Waiting Warming Up Please Wait Warning Disk Data To Be Lost Description Corrective Action The printer was busy processing data trom a host but the print job was not completed This message appears until e Another print job is received e The Port Timeout expires and Auto Job End is On e The last page timeout expires e The PostScript waittimeout expires ACTION If using Hex Dump mode press Online then Form Feed The Fuser has not warmed up yet Message disappears when the printer is ready The message displays at power on and may display after the cover has been opened for some time or when the printer is exiting Power Saver mode ACTION None The Format The Disk option has been selected ACTION Press Up to format the disk or press Down v to abort Table 6 2 Page 22 of 22 Chapter 6 Troubleshooting 6 27 Troubleshooting Diag nostic LE D When the printer is powered on a sequence of self test Flash diagnostics are run Some failures that are detected in these tests are identif
210. wer source If you walk around before finishing the installation again discharge any static electricity Never remove the printer controller board while the printer is plugged in 1 Power OFF the printer and disconnect the power cord and any interiace cables WW NW WWW WW WW WW ge oo ae emt Ss C EIE unos T E Z Loosen the thumb screws and pull out the 3 Place the controller board on a ream of controller board paper Appendix C Installing and Removing Printer Options C 9 PostScript SIMM 4 Select an appropriate SIMM slot to use 5 Insert the PostScript SIMM vertically into the appropriate SIMM slot with the notch in the lower leit corner 1 and rotate it down into position Slots SIMMO 0 and SIMM1 1 are interchangeable and are used for installing the PostScript SIMM Make sure that the clips on either side Replace the controller board sliding it snap closed to lock the PostScript SIMM along the alignment channels Then in place hand tighten the thumb screws C 10 DocuPrint 4517 4517mp User Guide PostScript SIMM 8 Replace the power and interface cables and power ON the printer 10 After warming up for a few minutes the Control Panel displays the following message Online Ready If any other message is displayed see Table 6 2 starting on
211. word enabled or the factory default password the first time Then you will be allowed to proceed with enabling or disabling the password Table 6 2 Page 4 of 22 Chapter 6 Troubleshooting 6 9 Control Panel Messages Table 6 2 Control Panel messages continued Message Description Corrective Action Envelope Feeder Envelopes need to be loaded in the Envelope Feeder ACTION The message on the bottom line of the Control Panel display advises what envelopes to load Env Feeder Empty The Envelope Feeder is empty ACTION Load envelopes in the Envelope Feeder Env Feeder Fail The Envelope Feeder has failed Printing from the Envelope Feeder cannot Service Required continue ACTION Remove and reinstall the Envelope Feeder following the instructions in Appendix C Installing and Removing Printer Options If it still fails you still have the option of feeding envelopes through the front tray Contact your dealer or Xerox Rank Xerox EnvelPeeder Jam An envelope has jammed feeding from the Envelope Feeder The message Remove All Envel alternates with Remove EnvFeeder Open Front Cover and Remove Jam Envel ACTION See Envelope Feeder Jam page 6 32 Ethernet Fail The Ethernet card XNIC E NET has failed and cannot be used ACTION Press Enter to allow the printer to continue as if the Ethernet card were not installed This error is not subject to Auto Continue page D 3 Print a Configuration Sheet If the
212. x Ordering Printer Options eese A 1 Appendix B Replacing Consumables esses rien B 1 Replacing the EP Cartridge sese B 2 Replacing the Fuser Cartridge BTR esses B 5 Appendix Installing and Removing Printer Options C 1 dU eg MMCE C 3 duisi gun mL C 4 Installing a Memory SIMM sseessreeen nnne C 5 Removing a Memory SIMM sess C 8 POSESCHDIE SHV ainsssstuidisessbumsizcstadutesestu bates icueuidehicem C 10 Installing a PostScript SIMM eese nennen C 10 Removing a PostScript SIMM essen C 13 ANO DIVO Y EE EA EEEE C 16 Installing the Hard Drive esses C 16 Removing the Hard Drive cccsssssecccsesececsaesescesensesessnenes C 19 Duplex Module seesiiseessss sees nn nnn nnns nans C 21 Installing the Duplex Module o seesessss C 21 Removing the Duplex Module oesseeessss C 23 500 sheet Paper Deck and Cassette seeesseee C 24 Installing One 500 sheet Paper Deck and Cassette C 24 Installing Two 500 sheet Paper Decks and Cassettes C 27 Removing a 500 sheet Paper Deck and Cassette C 31 iv DocuPrint 4517 User Guide Appendix D Appendix E Appendix F Appendix G Append

The Xerox DocuPrint 4517/4517mp Network Laser Printers User

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