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User`s manual - TeleDynamics

1. Handset lights On when the handset speakerphone is in use CHARGE On when the handset is charging in the telephone base or charger Telephone base lights On when the telephone line is in use On when the answering system is answering a call On when you are registering a handset Flashes quickly when there is an incoming call Flashes when another telephone sharing the same line is in use Flashes when you are deregistering all handsets WANS ON OFF On when the answering system is turned on Handset icons Battery status flashes when the battery is low and needs charging O Battery status animates when the battery is charging Speakerphone is in use No Handset ringer off New voicemail received from your telephone service provider ANSON Answering sjsiomisiumedon ao Newanswerng sytem messages mew Newoatiogenies Message number currently playing and total number of messages recorded 44 Appendix Battery It takes up to 16 hours for the battery to be fully charged When it is fully charged you can expect the following performance Operation Operating time While in speakerphone mode talking Up to five hours While not in use standby Up to seven days Operating times vary depending on your actual use and the age of the battery Handset is not charging or in use The battery needs charging when e Anew battery is installed in the handset e The handset beeps e
2. press to select an item or save an entry or setting AVOL M volume directory Press to enter the directory when the telephone is not in use page 27 While in a menu press to scroll up During a call press to increase the listening volume page 18 OFF CLEAR During a call press to hang up page 18 While the handset is ringing press to silence the ringer temporarily page 19 While the telephone is not in use press and hold to erase the missed calls indicator page 32 During programming press to exit without making changes Press repeatedly to show other dialing options when reviewing a call log entry page 33 INT intercom Press to start an intercom conversation or transfer a call page 22 23 MUTE REMOVE While on a call press to mute the microphone page 19 While reviewing the call log directory or redial list press to delete an individual entry page 35 28 and 21 respectively Press to delete digits when predialing page 18 9 Telephone settings Ringer volume telephone base e Press A VOL or W VOL on the telephone base to adjust the ringer Ringer volume handset You can set the ringer volume or turn the ringer off When the ringer is off 9 appears on the screen 1 2 3 Press AVOL or WVOL cib to adjust the volume Press MENU SELEcT when the handset is not in use Press AVOLA or WVOL ciD to select gt RINGERS then press MENU SELECT Press MENU SELEC
3. try all the above suggestions e Move the handset closer to the telephone base It might be out of range e The telephone line cord might be malfunctioning Install a new telephone line cord e Disconnect the telephone base from the telephone wall jack and connect a different telephone If there is no dial tone on this telephone either the problem is in your wiring or local service Contact your telephone service provider I cannot dial out e First try all the above suggestions e Make sure there is a dial tone before dialing It is normal if the handset takes a second or two to synchronize with the telephone before producing a dial tone Wait an extra second before dialing e f the other telephones in your home are having the same problem the problem is in the wiring or local service Contact your telephone service provider e Eliminate any background noise Mute the cordless handset before dialing or dial from another room in your home with less background noise 48 Appendix Troubleshooting LOW BATTERY shows on screen e Place the handset in the telephone base or charger for recharging e Completely remove and install the battery again and use it until fully depleted then recharge the handset in the telephone base or charger for up to 16 hours e f the above measures do not correct the problem replace the battery The battery does not charge in the handset or the handset battery does not accept charge e Make sure
4. up to 24 digits and 15 characters 64 Index A About cordless telephones 59 Add a handset 46 Alphabetical search 27 Announcement 16 Answer a call 18 Answer an incoming call during an intercom call 22 Answering system and voicemail 36 Answering system setup 14 Answer ON OFF 14 B Battery 4 45 Cc Caller ID 30 Call intercept 37 Calllog 31 Call log display screen messages 35 Call screening 15 Call waiting 20 Chain dialing 20 Character chart 26 Charging 4 Clear voicemail 11 D Date and time 12 Delete announcement 17 Delete answering system messages 38 Delete from redial list 21 Delete from the call log 35 Delete from the directory 28 Dial a call log entry 33 Dial a directory entry 27 Dial a redial entry 21 Dial a speed dial number 29 Dialing pause 18 25 Dial mode 13 Directory 24 DSL filter 2 E Edit a directory entry 28 Endacall 18 Expand your telephone system 46 F FCC ACTA and IC regulations 62 Find handset 19 H Handset display screen messages 42 43 Handset icons 44 Handset lights 44 Home area code 13 l Important safety instructions 56 Installation 2 3 5 Intercom 22 K Key tone 12 L Layout 7 8 9 LCD language 11 M Maintenance 58 Make a call 18 Make a call using speed dial 18 Memory match 31 Message alert tone 16 Message capacity 36 Message playback 37 38 Message window displays 40 Missed calls indicator 32 Multiple handset use 21 Mute 19 Index N New message
5. are transmitted between the telephone base and the cordless handset by radio waves so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset For this reason you should not think of cordless telephone conversations as being as private as those on corded telephones e Electrical power The telephone base of this cordless telephone must be connected to a working electrical outlet The electrical outlet should not be controlled by a wall switch Calls cannot be made from the cordless handset if the telephone base is unplugged switched off or if the electrical power is interrupted e Potential TV interference Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs To minimize or prevent such interference do not place the telephone base of the cordless telephone near or on top of a TV or VCR If interference is experienced moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference e Rechargeable batteries Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings bracelets and keys The battery or conductor may overheat and cause harm Observe proper polarity between the battery and the battery charger e Nickel metal hydride rechargeable batteries Dispose of these batteries in a safe manner Do not bu
6. base visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or dial 1 800 267 7377 e The power adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet note e Use only the power adapters supplied with this product To order a replacement 2 Getting started Battery installation Install the battery as shown below 1 Ifthe battery compartment cover is on the handset press on the indentation and slide the cover to remove 2 Plug the battery connector securely into the socket inside the handset battery compartment matching the color coded label 3 Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment 4 Align the cover flat against the battery compartment then slide it towards the center of the handset until it clicks into place 5 Charge the handset by placing it in the telephone base or charger The CHARGE light is on when the handset charges light e If the handset will not be used for a long time disconnect and remove the battery to prevent possible leakage e To purchase replacement batteries visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or dial 1 800
7. bracket down until it locks securely Bundle the telephone line cord and power adapter cord neatly with a twist tie Getting started Wall mount to tabletop installation 1 If the telephone line cord and power adapter cord are bundled untie them first 2 Slide the black wall mount bracket up and remove it from the wall plate Unplug the telephone line cord or DSL filter from the wall Unplug the power adapter from the power outlet 3 Slide the telephone base up and remove it from the wall mount bracket 4 See Telephone base and charger installation on page 2 Getting started Telephone base layout Message window Shows the number of messages and other answering system information page 40 X DELETE Press to delete the message currently playing page 37 When the phone is not in use press twice to delete all previously reviewed IN USE light messages page 38 Flashes when there is an incoming call or another telephone sharing the same line is in use On when the handset is in use IN USE FIND HANDSET FIND HANDSET Press to page all system handsets A VOL and W VOL Press to adjust the page 19 volume during playback page 37 ANS ONORE When the phone is not ANS ON OFF in use press to adjust the telephone base ringer volume page 10 Press to turn the answering system on or off page 14 SKIP
8. indication 37 Number of rings 15 0 Operating range 57 P Parts checklist 1 Phonebook 24 Play announcement 17 Precautions for users of implanted cardiac pacemakers 57 Predial a call 18 R Record and play memos 39 Record announcement 17 Redial list 21 Register a handset 46 Remote access 41 Remote access code 16 Replace a handset 47 Review the call log 32 Ringer tone 10 Ringer volume handset 10 Ringer volume telephone base 10 S Save a call log entry to the directory 34 Search the directory 27 Share an outside call 23 Silence the ringer 19 Speakerphone 18 Speed dial 29 Store a directory entry 25 Store a speed dial entry 29 Store from redial 25 T Technical specifications 64 Telephone base installation 2 Telephone base layout 7 Telephone base lights 44 Temporary tone dialing 19 The RBRC seal 59 Troubleshooting 48 V View dialing options 33 Voicemail 11 36 Volume 10 18 WwW Wall mounting 5 Wall mount installation 5 Warranty 60 61 VTECH TELECOMMUNICATIONS LTD A member of THE VTECH GROUP OF COMPANIES Distributed in the U S A by VTech Communications Inc Beaverton Oregon 97008 Distributed in Canada by VTech Technologies Canada Ltd Richmond B C V6W 1L5 Copyright 2009 for VTECH TELECOMMUNICATIONS LTD Printed in China 91 002828 050 100 vtech Innovation Beyond Technology
9. log entries received have 10 digits the area code plus the seven digit number in some areas you might need to dial only the seven digits or 1 plus the seven digits or 1 plus the area code plus the seven digits You can change the number of digits that you dial from the call log and store to the directory While reviewing the call log press repeatedly to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory When the number is shown in the correct format for dialing press 3 FLASH or 15 to call the number Dial a call log entry 1 When in the call log see Review the call log on page 32 press AVOL N1 or WVOL ciD to browse to the desired entry 2 Press ax FLASH or 1d to dial 33 Telephone operation Save a call log entry to the directory 1 2 3 Press MENU SELECT to move to the name The screen Use the dialing keys See page 26 to edit the name When in the call log press AVOL S1 or WVOL ciD to browse Press MENU SELECT to select an entry The screen displays EDIT NUMBER Use the dialing keys to edit the number e Press MUTE REMOVE to backspace and erase a digit 8 e Press and hold mutE REMOVE to erase the entire entry e Press WVOL ciD t
10. operation The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met The Ringer Equivalence Number REN for this terminal equipment is 0 1 The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five This product meets the applicable Industry Canada technical specifications 63 Appendix Technical specifications Transmit frequency Channels Nominal effective range Size Weight Power requirements Memory Handset 1921 536 1928 448 MHz Telephone base 1921 536 1928 448 MHz 5 Maximum power allowed by FCC and IC Actual operating range might vary according to environmental conditions at the time of use Handset 6 37 X 1 85 X 1 14 in 161 85 X 47 00 X 28 9 mm Telephone base 6 05 X 4 31 X 2 28 in 153 7 X 109 45 X 57 8 mm Charger 2 96 X 3 33 X 1 80 in 75 3 X 84 6 X 45 8 mm Handset 4 470z 126 79 including battery Telephone base 6 640z 188 3g Charger 1 810z 51 3g Handset 2 4V 400mAh Ni MH battery Telephone base 6V DC 400mA Charger 6V AC 300mA Handset directory 100 memory locations including 10 speed dial entries up to 30 digits and 15 characters Handset call log 50 memory locations
11. originating handset If the destination handset does not answer the intercom call within 100 seconds is in the directory or call log or is out of range your originating handset screen shows UNABLE TO CALL TRY AGAIN and returns to idle mode Press OFF cLear or MUTE Remove on the destination handset to temporarily silence the intercom ringer You can use a maximum of four handsets at a time When two handsets are used on an intercom call use two other system handsets for an outside call If there is an incoming call while the originating handset screen shows INTERCOM TO the intercom request is stopped and the screen will show INCOMING CALL Answer an incoming call during an intercom call If you receive an incoming outside call during an intercom call there will be an alert tone e To answer the call press 3 FLASH The intercom call ends automatically e To answer the call without ending the intercom call press INT Press INT at any time to switch back and forth between intercom call and the call e To end the intercom call without answering the incoming call press OFF cLEAR The telephone continues to ring 22 Telephone operation Share an outside call You can call another system handset to join an outside call 1 During a call press INT The outside call is put on hold e If you have a two handset system your handset screen shows CALLING HANDSET X e If you have more than two handsets your screen shows IN
12. select gt DIRECTORY and then press MENU SELECT twice Press AVOL M or WVOL cib or use the alphabetical search see page 27 to browse Press MUTE REMOVE to remove the selected entry and the screen shows DELETE CONTACT Press MENU SELECT to confirm The screen shows CONTACT DELETED and you hear a confirmation tone 28 Telephone operation Speed dial You can store up to 10 telephone numbers with names in the speed dial memory locations you assign from the directory you wish to dial using fewer keys than usual You must create an entry in the directory see page 25 before you set the speed dial memory location The speed dial memory locations are stored in the telephone base and are shared by all handsets Changes made to speed dial entries on one handset apply to all Store a speed dial entry 1 Press MENU SELEcT when the handset is not in use 2 Press AVOL 1 or WVOL ciD to select gt DIRECTORY then press MENU SELECT 3 Press AVOL or WVOL ciD to select gt SPEED DIAL then press MENU SELECT 4 Press AVOL or WVOL cib to choose the desired speed dial location then press MENU SELECT The directory list displays 5 Press AVOL W or WVOL ciD to choose the desired directory entry then press MENU SELECT to confirm e If you choose an existing speed dial entry in step 4 the entry will be replaced by the new directory entry e The entries stored in the speed dial memory are numbered 0 to 9 and share the mem
13. telephone number from any touch tone telephone 2 When the system plays your announcement enter the two digit security code 3 Then you can enter one of the following remote commands N OOo n maes i O C o orones L s Domene curen message Gurra pave L a Repe ne curoni message urma parao a ps reramanne O Ps skp o enon messege urng naan Oo e i femea DOO o inmeaernn 4 Hang up or press 8 to end the call messages play If there are no new messages all old messages play e Once the new messages have played the telephone announces the help menu options If you do not press any key within 20 seconds the remote access call automatically disconnects e When the answering system is turned off the telephone answers after 10 rings and announces Please enter your remote access code note e If you do not press any keys after you enter the remote access code all new 41 Appendix Handset display screen messages The telephone number entered is already stored in the directory There are no call log entries Calling another handset There are no directory entries The directory is full You have just ended a call Another system handset is calling There is an incoming call The handset is on an intercom call You have just ended an intercom call A system handset or another telephone on the same line is in use The battery needs to be recharged MUTE is turned off and the person on the oth
14. the characters to be displayed in the following order When entering a name in the directory the first letter of each word is automatically capitalized Press the number key repeatedly until the desired character appears 26 Telephone operation Search the directory Entries are sorted alphabetically To search the directory 1 2 Alphabetical search Press AvoL M when the handset is not in use OR Press MENU SELEcT when the handset is not in use Press AVOL or WVOL ciD to select gt DIRECTORY and then press MENU SELECT twice Press AVOL or WVOL ciD to browse T To start an alphabetical search 1 Press AVOL S when the handset is not in use OR Press MENU SELECT when the handset is not in use Press AVOLA or WVOL cip to select gt DIRECTORY and then press MENU SELECT twice Use the dialing keys to enter the letters associated with the name For example if you have name entries Jenny Kristen and Linda in your directory press 5 JKL once to find Jenny twice to find Kristen or three times to find Linda If there is no name entry matching your search the next closest match in alphabetical order appears If necessary press AVOL S1 or WVOL ciD to browse Dial a directory entry 1 Press AVOL S when the handset is not in use OR Press MENU SELEcT when the handset is not in use Press AVOL S or WVOL cip to select gt DIRECTORY and then press MENU SELECT twice
15. use 47 Appendix Troubleshooting If you have difficulty with your telephone please try the suggestions below For Customer Service visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or dial 1 800 267 7377 My telephone does not work at all e Make sure the battery is installed and charged correctly page 3 4 For optimum daily performance return the handset to the telephone base or charger after use e Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch e Make sure the telephone line cord is plugged firmly into the telephone base and the telephone wall jack e Unplug the electrical power to the telephone base Wait for approximately 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to synchronize e Charge the battery in the handset for up to 16 hours e If the battery is completely depleted it can take up to 10 minutes to charge the handset before LOW BATTERY appears on the screen page 4 e Completely remove and install the battery again If that still does not work it might be necessary to purchase a new battery e Disconnect the telephone base from the telephone wall jack and plug in a working telephone If the other telephone does not work the problem is probably in the wiring or the local service Call your telephone service provider There is no dial tone e First
16. you are done After the tone speak towards the microphone of the handset 5 Press 5 when finished recording The handset announces Recorded is full e Each memo can be up to four minutes in length e Memos shorter than two second are not recorded note e MEMORY IS FULL is announced if you record a memo when the memory 39 Answering system operation Message window displays C Total number of old messages recorded Current message number during old message playback When time and date are not set it flashes 3 total number of new messages recorded or total number of old messages recorded The telephone base may have lost and regained power The clock needs to be set alternating Memory is full with total number of messages recorded o Telephone base speaker volume level while adjusting The system is answering a call recording a memo or announcement Telephone is answering a call or being accessed remotely The answering system is being programmed es o Telephone base ringer level while adjusting When the memory is full the answering system answers incoming calls after 10 rings and announces Memory is full Enter the remote access code 40 Answering system operation Remote access A two digit security code is required to access the answering system remotely from any touch tone telephone The preset code is 19 see Remote access code on page 16 to change it 1 Dial your
17. 267 7377 3 Getting started Battery charging Once you have installed the battery the screen indicates the battery status see the table below If necessary place the handset in the telephone base or charger to charge the battery For best performance keep the handset in the telephone base or charger when not in use The battery is fully charged after 16 hours of continuous charging See the table on page 45 for battery operating times If the screen is blank you need to charge the handset without interruption for at least 10 minutes to give the handset enough charge to use the telephone for a short time When the battery is low the handset beeps four times every minute shows LOW BATTERY and a flashing icon If you are on a call in low battery mode the handset has four short beeps to alert you The following table summarizes the battery charge indicators and actions to take Battery indicators Battery status The screen is blank Battery has no charge Charge without interruption at and the handset cannot least 10 minutes be used The screen shows Battery has very little Charge without interruption at PLACE IN CHARGER charge and the handset least four minutes and flashes cannot be used The screen shows Battery has enough Charge without interruption until LOW BATTERY and charge to be used fora the screen shows HANDSET X flashes The handset short time about 30 minutes beeps four times every mi
18. A battery is properly installed and the screen is blank e LOW BATTERY or PLACE IN CHARGER shows on the handset screen CAUTION To reduce the risk of fire or injury read and follow these instructions e Use only the battery ies provided or equivalent To order a replacement visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or dial 1 800 267 7377 e Do not dispose of the battery ies in a fire Check with local waste management codes for special disposal instructions e Do not open or mutilate the battery ies Released electrolyte is corrosive and may cause burns or injury to the eyes or skin The electrolyte may be toxic if swallowed e Exercise care in handling batteries in order not to create a short circuit with conductive materials e Charge the battery ies provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual e Observe proper polarity orientation between the battery and metallic contacts e To prevent fire or shock hazard do not expose this product to water or any type of moisture 45 Appendix Expand your telephone system The handsets provided with your telephone system are already registered Each handset is assigned a number that displays on the handset Additional handsets registered to the telephone system are assigned in sequential order For instance if the telephone system
19. AVOL or WVOL cip to select gt SETTINGS then press MENU SELECT 3 Press AVOLA or WVOL ciD to select gt DIAL MODE then press MENU SELECT 4 Press AVOLA or WVOL ciD to choose TONE or PULSE 5 Press MENU SELECT to confirm your selection note While on a call press TONEX to temporarily change to tone dial mode 13 Answering system settings Answering system set up You must use a system handset to change your answering system settings Answer ON OFF The answering system must be turned on to answer and record messages When the answering system is turned on the O ANS ON OFF light on the telephone base will be on and ANS ON will display on the handset To turn on or off with the telephone base e Press ANS ON OFF to turn the built in answering system on or off When the answering system is turned on it announces Calls will be answered When the answering system is turned off it announces Calls will not be answered ANS ON OFF To turn on or off with a handset 1 Press MENU SELECT when the handset is not in use 2 Press AVOLA or WVOL cip to select gt ANSWERING SYS then press MENU SELECT 3 Press AVOL or WVOL ciD to select gt ANSWER ON OFF then press MENU SELECT 4 Press AVOL or WVOL ciD to choose ON or OFF then press MENU SELECT 14 Answering system settings Call screening You can listen at the telephone base to a caller leaving a message If you want t
20. Press AVOL M or WVOL cip or use the alphabetical search to browse Press 3 FLASH or i 27 Telephone operation Edit a directory entry Use the following steps to edit an entry in the directory 1 Press MENU SELECT to select an entry The screen Use the dialing keys to edit the number Press MENU SELECT to move to the name The screen Use the dialing keys See page 26 to edit the name Press AvoL M when the handset is not in use OR Press MENU SELEcT when the handset is not in use Press AVOL or WVOL cip to select gt DIRECTORY and then press MENU SELECT twice Press AVOL M or WVOL cib or use the alphabetical search see page 27 to browse shows EDIT NUMBER ii MUTE REMOVE to backspace and erase a digit e Press and hold mutTE REMOVE to erase the entire entry e Press WVOL ciD to move the cursor to the left or AVOLA to the right e Press and hold REDIAL PAUSE to insert a dialing pause a P appears shows EDIT NAME e Press MUTE REMOVE to backspace and erase a character e Press and hold muTE REMOVE to erase the entire entry e Press WVOL ciD to move the cursor to the left or AVOL to the right Press MENU SELECT to save The screen shows SAVED and you hear a confirmation tone Delete from the directory 1 Press AvoL when the handset is not in use OR Press MENU SELEcT when the handset is not in use Press AVOL or WVOL ciD to
21. Press to skip to the next message page 37 REPEAT Press to repeat a message gt a PLAY STOP or press twice to play the previous message page 37 Press to play messages page 37 Press to stop message playback page 37 Getting started Handset layout CHARGE light On when the handset is charging in the telephone base or charger page 3 VVOL CID volume caller ID Press to review the call log when the telephone is not in use page 32 While in a menu press to scroll down During a call press to decrease the listening volume page 18 14 speakerphone Press to make or answer a call page 18 During a call press to switch between speakerphone and handset page 18 NWFLASH Press to make or answer a call page 18 During a call press to answer an incoming call when you receive a call waiting alert page 20 1 While reviewing a call log entry press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory page 33 TONE While you have set the dial mode to pulse and on a call press to temporarily change to tone dial mode page 19 REDIAL PAUSE Press to review the redial list page 21 While dialing or entering numbers into the directory press and hold to insert a dialing pause page 18 Getting started Handset layout MENU SELECT Press to show the menu While in a menu
22. T to select gt RINGER VOLUME A sample of each ringer volume plays as you scroll through the choices Press MENU SELECT to confirm your selection intercom call and paging tone However paging volume note The setting also determines the ringer volume of the ranges between level 4 to 6 only Ringer tone You can choose from different ringer tones or melodies 1 2 3 5 Press MENU SELEcT when the handset is not in use Press AVOLA or WVOL cip to select gt RINGERS then press MENU SELECT Press AVOL or WVOL ciD to select gt RINGER TONE then press MENU SELECT Press AVOL M1 or WVOL ciD to select the desired ringer tone or melody A sample of each ringer tone or melody plays as you scroll through the choices Press MENU SELECT to confirm your selection volume when the telephone is not in use When you set the ringer volume to zero the base ringer is off and the system announces Base ringer is off Th 8 note If you turn off the ringer volume you will not hear ringer tone samples 10 Telephone settings LCD language You can select ENGLISH FRAN AIS or ESPANOL to be used in all screen displays 1 Press MENU SELEcT when the handset is not in use 2 Press AVOL or WVOL ciD to select gt SETTINGS then press MENU SELECT 3 Press MENU SELECT to select gt LCD LANGUAGE 4 Press AVOL or WVOL ciD to scroll throug
23. TERCOM TO Use the dialing keys to select the destination handset Your screen then shows CALLING HANDSET X The destination handset rings and its screen shows HANDSET X IS CALLING 2 To answer the call on the destination handset press tak FLASH 1 INT or any of the dialing keys 0 9 TONEX The outside call is still on hold and both handsets now show INTERCOM You can now have a private conversation between the system handsets e If you want to cancel an intercom call and reconnect note to the outside call before the destination handset answers press S FLASH OFF cLear or INT on your originating handset 8 T T 8 e f the destination handset does not answer the intercom call within 100 seconds is in the directory or call log or is out of range your originating handset screen shows UNABLE TO CALL TRY AGAIN and reconnects to the outside call automatically 3 From this intercom call you have the following options e You can let the destination handset join you on the outside call ina three way conversation Press and hold INT on your originating handset e You can transfer the call Press OFF CLEAR or place your handset back in the telephone base or charger Your screen shows CALL TRANSFERRED The destination handset is automatically connected to the outside call e You can alternate between the outside call OUTSIDE CALL appears on the screen and the intercom cal
24. ack begins you hear the total number of messages followed by the day and time of the message After the last message the telephone announces End of messages To play messages with the telephone base 1 Press gt 8 PLAY stop when the phone is not in use Options during playback e Press A VOL or W VOL to adjust the speaker volume e Press SKIP to skip to the next message e Press REPEAT to repeat the message currently playing Press REPEAT twice to listen to the previous message e Press X DELETE to delete the current message The system advances to the next message e Press gt PLAY STOP to stop 37 Answering system operation Message playback continued To play messages with a handset 1 Press MENU SELEcT when the phone is not in use 2 Press MENU SELECT to select gt PLAY MESSAGES Options during playback e Press AVOL or WVOL cip to adjust the speaker volume e Press 6 to skip to the next message e Press 4 to repeat the message currently playing Press 4 twice to listen to the previous message e Press 3 to delete the current message The system advances to the next message e Press 5 to stop During message playback if there is an incoming call or another handset makes a call message playback will be stopped Delete all messages To delete all messages with the telephone base 1 Press X DELETE when the phone is not in use 2 The telephone announces To delete all old messages pres
25. already has HANDSET 1 and HANDSET 2 the new registered handset is assigned HANDSET 3 This telephone system accommodates up to five handsets Add and register a handset optional You can add new handsets CS6309 purchased separately to your telephone system Each handset must be registered with the telephone base before use When first purchased each handset shows 1 PRESS FIND HS ON BASE 4 SEC and 2 THEN PRESS ON HANDSET alternately You may need to charge the handset before registering to the telephone base For more details on battery charging see page 4 To register a handset 1 Place the unregistered handset in the telephone base or charger If 1 PRESS FIND HS ON BASE 4 SEC and 2 THEN PRESS ON HANDSET do not appear alternately on the handset screen after a few seconds remove the handset and place it in the telephone base or charger again 2 On the telephone base press and hold WFIND HANDSET for about four seconds until the red FIND IN USE light on the telephone base turns on and then FSS ae release the button 3 Remove the handset from the telephone base or charger Press and the handset displays REGISTERING PLEASE WAIT It takes about 10 seconds to complete the registration The handset shows HANDSET REGISTERED and you hear a beep when the registration completes FIND HS ON BASE 4 SEC and 2 THEN PRESS ON HANDSET alternately To reset the handset remove the handset fr
26. c 41 Append X wicscssccssteecetsccticcncsnietenseas 42 Handset display screen MOSSAQCS ai viens celeste cteseeeeiedeseties 42 Handset and telephone base IMCICALONS 22 ccacecesyecergaceeterseectss 44 Battery nerriet en 45 Expand your telephone system 46 Add and register a handset Optional 0 eeeeeeeeeeeeteeeeeeee 46 Replace a handset 47 Troubleshooting ccceeeseeeees 48 Important safety instructions 56 Precautions for users of implanted cardiac pacemakers 57 Operating range eceeeeeeeeeeees 57 Maintenance ccceeeeeeeeeeees 58 About cordless telephones 59 The RBRC S al cccccccseeeeeees 59 Warrannty c2 ie ccseserssceeecusctcarseetaes 60 FCC ACTA and IC regulations 62 Technical specifications 64 INGO X aalan aaan 65 Getting started Parts checklist Your telephone contains the following items Save your sales receipt and original packaging in the event warranty service is necessary Charger and charger adapter Handset Wall mount 1 for CS6328 2 and CS6329 2 1 for CS6329 2 for CS6328 2 and bracket 2 for CS6328 3 and CS6329 3 CS6329 2 3 for CS6328 3 and 3 for CS6328 4 and CS6329 4 and CS6329 3 4 for CS6328 4 and 4 for CS6328 5 and CS6329 5 CS6329 4 and 5 for CS6328 5 and CS6329 5 E Telephone Telephone base Battery Battery line cord power adapter 1 for CS6329 2 for CS6328 2 compartment cover and CS6329 2 3 f
27. confirm your selection If the date and time are not set the system announces Time and date not set before each message plays 12 Telephone settings Home area code If you dial your local calls using only seven digits area code not required you can program your home area code so that when you receive a call within your local area the telephone number is automatically stored without the area code in the call log 1 Press MENU SELEcT when the handset is not in use 2 Press AVOL or WVOL ciD to select gt SETTINGS then press MENU SELECT 3 Press AVOLA or WVOL ciD to select gt HOME AREA CODE then press MENU SELECT 4 Use the dialing keys to enter the desired home area code e Press MUTE REMOVE to delete a digit e Press and hold mute REMOVE to delete the entire entry 5 Press MENU SELECT to confirm note If in the future your telephone service provider requires you to dial the area 8 code when making a local call or if you move to a location that requires it delete the home area code you have already programmed following the steps above After you have deleted the home area code _ _ _ will appear in the display Dial mode The dial mode is preset to tone dialing If you have pulse rotary service you must change the dial mode to pulse dialing before using the telephone 1 Press MENU SELEcT when the handset is not in use 2 Press
28. dures follow the instructions outlined under the Limited Warranty If this equipment is causing harm to the telephone network your telephone service provider may temporarily discontinue your telephone service Your telephone service provider is required to notify you before interrupting service If advance notice is not practical you will be notified as soon as possible You will be given the opportunity to correct the problem and your telephone service provider is required to inform you of your right to file a complaint with the FCC Your telephone service provider may make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product Your telephone service provider is required to notify you if such changes are planned If this product is equipped with a corded or cordless handset it is hearing aid compatible If this product has memory dialing locations you may choose to store emergency telephone numbers e g police fire medical in these locations If you do store or test emergency numbers please Remain on the line and briefly explain the reason for the call before hanging up Perform such activities in off peak hours such as early morning or late evening Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference including interference that may cause undesired
29. ears as it is delivered by the telephone service provider For example if the telephone service provider includes the area code and the directory number does not the name appears as delivered by the telephone service provider Call log If you subscribe to caller ID service information about each caller will appear after the first or second ring If you answer a call before the caller information appears on the screen it will not be saved in the call log e The call log stores up to 50 entries Each entry has up to 24 digits for the phone number and 15 characters for the name If the phone number has more than 15 digits only the last 15 digits appear If the name has more than 15 characters only the first 15 characters are shown and saved in the call log e You can review redial and copy an entry into the directory e Entries appear in reverse chronological order e When the call log is full the oldest entry is deleted to make room for new incoming call information e XX MISSED CALL S shows when there are new call log entries that have not been reviewed e CALL LOG EMPTY shows when there are no records in the call log e Only one handset can review the call log at a time If a handset tries to enter the call log while another handset is already in it NOT AVAILABLE AT THIS TIME appears note e The caller ID information may not be available for every incoming call The callers Th may intentionally b
30. efore your voicemail answers page 36 To determine how many rings will activate your voicemail please contact your local telephone service provider e If there is a fax machine connected to the same telephone line try disconnecting the fax machine If that solves the problem consult your fax machine documentation for information on compatibility with answering systems The outgoing announcement is not clear e When recording the announcement make sure you speak in a normal tone of voice towards the microphone of the handset e Make sure there is no background noise when recording The answering system does not record messages e Make sure the answering system is on e When the answering machine memory is full it does not record new messages until some old messages are deleted e f you subscribe to voicemail service change the number of rings so that your answering system answers before your voicemail answers page 36 To determine how many rings will activate your voicemail please contact your local telephone service provider 53 Appendix Troubleshooting e If there is a fax machine connected to the same telephone line try disconnecting the fax machine If that solves the problem consult your fax machine documentation for information on compatibility with answering systems The messages on the answering system are very difficult to hear e Press A VOL on the telephone base or AVOL on the handset to increase the
31. en press MENU SELECT 5 Press AVOLA or WVOL ciD to choose from 6 4 2 or TOLL SAVER then press MENU SELECT to confirm your selection 15 Answering system settings Remote access code A two digit security code is required to access the answering system remotely from any touch tone telephone The preset code is 19 You can set the code from 00 to 99 1 Press MENU SELEcT when the handset is not in use 2 Press AVOL 1 or WVOL ciD to select gt ANSWERING SYS then press MENU SELECT 3 Press AVOL or WVOL ciD to select gt ANS SYS SETUP then press MENU SELECT 4 Press AVOL or WVOL ciD to select gt REMOTE CODE then press MENU SELECT 5 Press the dialing keys 0 9 to enter the code or AVOLAA or WVOL ciD to select from 00 to 99 then press MENU SELECT to confirm Message alert tone This telephone can beep every 10 seconds to alert you of new messages The tone stops when all new messages have been reviewed 1 Press MENU SELECT when the handset is not in use 2 Press AVOLA or WVOL ciD to select gt ANSWERING SYS then press MENU SELECT 3 Press AVOL or WVOL ciD to select gt ANS SYS SETUP then press MENU SELECT 4 Press AVOLA or WVOL ciD to select gt MSG ALERT TONE then press MENU SELECT 5 Press AVOLA or WVOL ciD to select from ON or OFF then press MENU SELECT to confirm your selection to function e Press any key on the telephone base except WFIND HANDSET to temporarily silence the message ale
32. er end can hear you You have turned off the handset microphone The other party cannot hear you but you can hear the other party There are new voicemail messages from your telephone service provider No battery is installed Follow the directions for battery installation on page 3 to install the battery before charging There is no telephone line connected 42 Appendix Handset display screen messages Communication between handset and telephone base is lost during a call One handset is already viewing the call log or directory and another handset attempts to review it The handset cannot communicate with the telephone base Check the telephone base power connection or move closer The system handset is being paged The handset is on a call The battery is very low Place the handset in the telephone base or charger for recharging Answering system has no recording time left The ringer is muted temporarily during an incoming or intercom call Your selection has been saved The handset speakerphone is in use You have attempted to make an intercom call but the handset you are calling is in the directory in the call log out of range or on an outside call You are attempting to save a caller ID entry without a name and number There are calls that have not been reviewed in your call log There are new messages in the answering system 43 Appendix Handset and telephone base indicators
33. erence with your cordless phone Try installing your phone as far away as possible from these types of electronic devices There is interference during a telephone conversation My calls fade out when am using the cordless handset e The handset may be out of range Move it closer to the telephone base e If you subscribe to high speed Internet service digital subscriber line DSL through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack The filter prevents noise and caller ID problems caused by DSL interference Contact your DSL service provider for more information about DSL filters e Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference Try moving the appliance or telephone base to another outlet e Other electronic products such as HAM Radios and other DECT Phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices e If your telephone is plugged in with a modem or a surge protector plug the telephone or modem surge protector into a different location If this doesn t solve the problem relocate your telephone or modem farther apart from each other or use a different surge protector 50 Appendix Troubleshooting e The location of your telephone base can impact the performance of your cordless phone For better recepti
34. ets and extension cords 12 Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions A When the power supply cord or plug is damaged or frayed B If liquid has been spilled onto the product C If the product has been exposed to rain or water D If the product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operation instructions Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation E If the product has been dropped and the telephone base and or handset has been damaged F Ifthe product exhibits a distinct change in performance 13 Avoid using a telephone other than cordless during an electrical storm There is a remote risk of electric shock from lightning 14 Do not use the telephone to report a gas leak in the vicinity of the leak 15 Only put the handset of your telephone next to your ear when it is in normal talk mode 16 The power adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet SAVE THESE INSTRUCTIONS 56 a 1 Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers applies on
35. f the other telephones in your home are having the same problem the problem is in the wiring or local service Contact your telephone service provider e Other electronic products such as HAM Radios and other DECT Phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices 49 Appendix Troubleshooting e Test a working telephone at the telephone wall jack If another telephone has the same problem the problem is in the telephone wall jack Contact your telephone service provider e The telephone line cord may be malfunctioning Install a new telephone line cord e Completely remove and install the battery again and place the handset in the telephone base or charger e Wait for the handset to synchronize with the telephone base Allow up to one minute for this to take place My handset beeps and is not performing normally e Make sure the power cord is securely plugged into the telephone base Plug the telephone base into a different working electrical outlet not controlled by a wall switch e Move the handset closer to the telephone base It may be out of range e Reset the telephone base by unplugging the electrical power to the base Wait for 15 seconds and plug it back in again Allow up to one minute for the cordless handset and the telephone base to synchronize e Other electronic products such as HAM Radios and other DECT Phones can cause interf
36. ference To improve reception move closer to the telephone base 57 Appendix Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts so it must be treated with care Avoid rough treatment Place the handset down gently Save the original packing materials to protect your telephone if you ever need to ship it Avoid water Your telephone can be damaged if it gets wet Do not use the handset outdoors in the rain or handle it with wet hands Do not install the telephone base near a sink bathtub or shower Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own Safety take caution when using electrical appliances during storms Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or a mild soap Do not use excess water or cleaning solvents of any kind Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water If the telephone base should fall into the water DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL Then remove the telephone by the unplugged cords 58 Appendix About cordless telephones e Privacy The same features that make a cordless telephone convenient create some limitations Telephone calls
37. h the choices 5 Press MENU SELECT to confirm your selection Clear voicemail If you subscribe to voicemail service offered by your telephone service provider NEW VOICEMAIL and X appear on the handset when you have new voicemail messages Contact your telephone service provider for more information and assistance about using your voicemail service After you have listened to all new voicemail messages the indicators on the handset turn off automatically Use the clear voicemail feature when the telephone indicates that there is new voicemail but there are none for example when you have accessed your voicemail while away from home Clearing the voicemail waiting indicator only turns off the indicators it does not delete your voicemail messages As long as you have new voicemail messages your telephone service provider continues to send the signal to turn on the indicators To manually turn off these indicators 1 Press MENU SELECT when the handset is not in use 2 Press AVOLA or WVOL ciD to select gt SETTINGS then press MENU SELECT 3 Press AVOLA or WVOL cib to select gt CLR VOICEMAIL then press MENU SELECT The screen shows TURN OFF INDICATOR 4 Press MENU SELECT to confirm your selection and you hear a confirmation tone T stutter broken dial tone Contact your telephone service provider for details e Voicemail is different from answering system messages recorded in you
38. he built in answering system If NEW VOICEMAIL and amp appear on the display then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from your telephone service provider Contact your telephone service provider for more information on how to access your voicemail 52 Appendix Troubleshooting I cannot retrieve voicemail messages e Your telephone has both a built in answering system and voicemail indication They are independent features and each alerts you to new messages differently page 36 If you subscribe to voicemail service from your telephone service provider charges may apply contact your telephone service provider for more information on how to access your voicemail The answering system does not answer after the correct number of rings e Make sure the answering system is on When the answering system is on the ANS ON OFF light on the telephone base should be lit and ANS ON should show on the handset e lf toll saver is selected the number of rings changes to two when there are new messages waiting page 15 e f the memory is full or if the answering system is off the answering system answers after 10 rings e In some cases the answering system is affected by the ringing system used by your telephone service provider e f you subscribe to voicemail service change the number of rings so that your answering system answers b
39. her call the second caller can leave a voicemail message Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer For example if your voicemail answers after six rings set your answering system to answer after four rings Some voicemail providers may program the delay before answering calls in seconds instead of rings In this case allow six seconds per ring when determining the appropriate setting Message capacity The answering system can record and store up to 99 messages Each message can be up to four minutes in length The total storage capacity for the announcement messages and memos is approximately 14 minutes The actual recording time depends on individual message characteristics Messages remain available for replay until you delete them 36 Answering system operation New message indication The message window on the telephone base flashes and ao shows on the handset when there are new answering system messages If the new message alert tone is turned on the telephone base beeps every 10 seconds when there are messages that have not been reviewed Call intercept If you want to talk to the person whose message is being recorded press tnx FLASH or m3 on the handset Message playback If you have new messages the telephone plays only the new messages oldest first If there are no new messages the telephone plays back all messages oldest first When playb
40. hone service provider if e You have both caller ID and call waiting but as separate services you may need to combine these services e You have only caller ID service or only call waiting service e You do not subscribe to caller ID or call waiting services There are fees for caller ID services In addition services may not be available in all areas This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment The time and date are sent by your telephone service provider along with the call information You can use this product with regular caller ID service or you can use this product s other features without subscribing to either caller ID or combined caller ID with call waiting service 30 Telephone operation Memory match If the incoming telephone number is an exact match with a telephone number in your directory the name that appears on the screen matches the corresponding name in your directory For example if Elizabeth Jones calls her name appears as LIZ if this is how you entered into your directory The number shown by your caller ID is in the format sent by the telephone service provider The telephone service provider usually delivers ten digit telephone numbers area code plus telephone number If the telephone number of the caller does not exactly match a number in your directory the name app
41. ial entry 0 0 0 eee Delete from redial list Multiple handset use INTO COMM 26 5 fevecareeccevevevereevere tees Answer an incoming call during an intercom call 22 Share an outside Call eee 23 DING GLORY essri 24 Store a directory entry 25 Character chart ccceeeeeeees 26 Search the directory 27 Alphabetical search 27 Dial a directory entry 27 Edit a directory entry eee 28 Delete from the directory 28 SPCC dial fssscescedeceectaccetsevctansszedees 29 Store a speed dial entry 29 Dial a speed dial number 29 Delete a speed dial entry 30 About caller ID eee 30 Memory match 0 0 eeeeeneeeeees 31 Table of contents Call logisse engah 31 Missed calls indicator 32 Review the call log eee 32 View dialing options ee 33 Dial a call log entry eee 33 Save a call log entry to the directory eeeeeeesseeeeeees 34 Delete from the call log 35 Call log display screen MESSAGES in ccticceescnneniapendentansiende 35 Answering system operation 36 Answering system and voicemail osnan 36 Message capacity ceee 36 New message indication 37 Call intercept eeeeeeeeeeeeees 37 Message playback e 37 Delete all messages 38 Record and play memos 39 Message window displays 40 Remote ACCESS s sr
42. ion Battery charging Installation options Tabletop to wall mount installation eeeeeeeeeeeeeeeeeees 5 Wall mount to tabletop installation ooanennnnnnnnnnnennnnnnnnnn Telephone base layout Handset layout eeeeeeeeeeeeees Telephone settings 0 00 10 Ringer volume telephone base 10 Ringer volume handset 10 Ringer tONC eecceeseeeeesseeeeseees LCD language fee Clear voicemail cccccceeees 11 Key TONG isdiie elitists 12 Set date time a Home area code 13 Dial Mode ccceeeeeeeeeeeeeeeeeees 13 Answering system settings 14 Answering system set up 14 Answer ON OFF Call screening a Number Of ringS seeeeeseeeeeees Remote access Code eee Message alert tone Announcement Play your announcement Record your own announcement 17 Delete your announcement 17 Telephone operation Make a Call eeeceeeeeeeeeesseeeeeeees Predial a call Answer a call aaaea Enda Calllec ccsdcceeectevieocsenetinertives Speakerphone cccceeeeeeeeees VOIE os csecseesttsetaveccensenchjescetantereres Make a call using speed dial 18 MUG espies 19 Temporary ringer silencing 19 Temporary tone dialing 19 Find handsets Call waiting Chain dialing Redial list Dial a red
43. l INTERCOM appears on the screen Press INT repeatedly on your originating handset e The other person can leave the intercom call by pressing OFF CLEAR or placing the destination handset back in the telephone base or charger The outside call continues with the original system handset 23 Telephone operation Directory The directory can store up to 100 entries with up to 30 digits for each phone number and 15 characters for each name Directory entries are shared by all system handsets Any additions deletions or edits made on one handset affect the directory on all handsets When there are no records in the directory the screen shows DIRECTORY EMPTY When the directory is full and you try to save an entry the screen shows DIRECTORY FULL If you try to save an entry already stored in the directory the screen shows ALREADY SAVED If the telephone number in the directory exceeds 15 digits lt appears in front of the telephone number Press TONEX to move towards the end of the telephone number or press to move towards the beginning of the telephone number Only one handset can review the directory at a time If a handset tries to enter the directory while another handset is already in it NOT AVAILABLE AT THIS TIME appears 24 8 8 T Telephone operation Store a directory entry Use the following steps to store an entry in the directo
44. left on its built in answering system and those left at your service provider s voicemail Your telephone s built in answering system messages and voicemail messages are separate Each alerts you to new messages differently e If X and NEW VOICEMAIL display on the handset your telephone service provider is indicating that it has new voicemail for you To listen to your voicemail you typically dial an access number provided by your telephone service provider followed by a security code or PIN e To listen to messages recorded on your digital answering system press gt a PLAY stoP on the telephone base page 37 Some service providers bundle or combine multiple services like voicemail and call waiting so you may not be aware that you have voicemail To check what services you have and how to access them contact your telephone service provider To use your voicemail service rather than your answering system turn off your answering system To use your answering system rather than your voicemail service contact your telephone service provider to deactivate your voicemail service You can also use your telephone answering system and voicemail together by setting your built in answering system to answer before voicemail answers as described below To learn how to program your voicemail settings contact your telephone service provider Then if you are on a call or if the answering system is busy recording a message and you receive anot
45. ll system handsets 1 Press FIND HANDSET on the telephone base All idle handsets ring and the screens show PAGING 2 To end paging press tak FLASH Y any dialing keys 0 9 TONEX on the handset or press WFIND HANDSET on the telephone base Paging rings all the registered handsets even if the ringer volume is set to off 19 Telephone operation Call waiting When you subscribe to call waiting service from your telephone service provider you hear an alert tone if there is an incoming call while you are on another call Press x FLASH to put your current call on hold and take the new call Press x FLASH at any time to switch back and forth between calls Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory call log or redial while you are on a call Chain dialing can be useful if you wish to access other numbers such as bank account numbers or access codes from the directory call log or redial list To access a number in the directory while on a call 1 Press MENU SELECT twice to select gt DIRECTORY 2 Press MENU SELECT and then press AVOLAA or WVOL ciD to scroll to the desired entry 3 Press MENU SELECT to dial the displayed number To access a number in the call log while on a call 1 Press MENU SsELECT and then press AVOLA or WVOL ciD to select gt CALL LOG 2 Press MENU SELECT and then press AVOL or WVOL ciD to scroll to the desired entr
46. lock their names and or telephone numbers e For call log entries with numbers between 16 and 24 digits in order to view the entire number you must save the entry to the directory see page 34 31 Telephone operation Missed calls indicator When there are calls that have not been reviewed in the call log the handset shows XX MISSED CALL S Each time you review a call log entry marked NEW the number of missed calls decreases by one When you have reviewed all the missed calls the missed calls indicator no longer shows If you do not want to review the missed calls one by one press and hold OFF cLEAR when the handset is not in use to erase the missed calls indicator All the entries are then considered old and kept in the call log Review the call log 1 Press wvoL CID when the handset is not in use 2 Press AVOL M or WVOL ciD to browse through the call log OR 1 Press MENU SELEcT when the handset is not in use 2 Press AVOLA or WVOL ciD to select gt CALL LOG then press MENU SELECT 3 Press MENU SELECT to select gt REVIEW 4 Press AVOL or WVOL ciD to browse through the call log NEW Th e The name if available telephone number date and time of all incoming calls are shown on the screen e You hear a double beep when it reaches the beginning or end of the call log list 32 Telephone operation View dialing options Although the call
47. ly to digital cordless telephones Wireless Technology Research LLC WTR an independent research entity led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers Supported by the U S Food and Drug Administration WTR recommends to physicians that Pacemaker patients e Should keep wireless telephones at least six inches from the pacemaker e Should NOT place wireless telephones directly over the pacemaker such as in a breast pocket when it is turned ON e Should use the wireless telephone at the ear opposite the pacemaker WTR s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission FCC Even so this handset and telephone base can communicate over only a certain distance which can vary with the locations of the telephone base and handset the weather and the layout of your home or office When the handset is out of range the handset displays OUT OF RANGE OR NO PWR AT BASE If there is a call while the handset is out of range it might not ring or if it does ring the call might not connect well when you press tuy FLasn Move closer to the telephone base then press Ste FLASH to answer the call If the handset moves out of range during a telephone conversation there might be inter
48. ly with applicable Part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines See Installation Instructions in the user s manual The Ringer Equivalence Number REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called The REN for this product is encoded as the 6th and 7th characters following the US in the product identifier e g if is 03 the REN is 0 3 In most but not all areas the sum of all RENs should be five 5 0 or less For more information please contact your telephone service provider 62 Appendix FCC ACTA and IC regulations continued This equipment may not be used with Party Lines If you have specially wired alarm dialing equipment connected to your telephone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone service provider or a qualified installer If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents For repair proce
49. ment then try again to register a handset My caller ID features are not working properly e Caller ID is a subscription service You must subscribe to this service from your telephone service provider for this feature to work on your telephone e The caller may not be calling from an area which supports caller ID e Both your and your caller s telephone service providers must use equipment compatible with the caller ID service e The caller ID information shows after the first or second ring e If you subscribe to high speed Internet service digital subscriber line DSL through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack The filter prevents noise and caller ID problems caused by DSL interference Contact your DSL service provider for more information about DSL filters 51 Appendix Troubleshooting The telephone does not receive caller ID or the telephone does not show caller ID during call waiting e Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider e The caller may not be calling from an area which supports caller ID e Both your and your caller s telephone service providers must use equipment compatible with caller ID service e If you subscribe to high speed Internet service digital subscriber line DSL through your telephone line you must install a DSL filter between the telephone line cord a
50. nd the telephone wall jack The filter prevents noise and caller ID problems caused by DSL interference Contact your DSL service provider for more information about DSL filters Caller ID entries do not match the numbers need to dial e Caller ID service delivers 10 digits the area code plus the seven digits number If you need to dial something other 10 digits see page 33 for instructions on changing the number e If you dial seven digits for local calls you may want to use the home area code feature page 13 OUT OF RANGE OR NO PWR AT BASE shows in the handset screen e The handset may be out of range Move it closer to the telephone base e Make sure the power cord is securely plugged into the telephone base Use a working electrical outlet not controlled by a wall switch e Reset your telephone by unplugging the power adapter from the telephone base Disconnect the battery from the cordless handset Wait for 15 seconds then plug in the power adapter and install the battery again Place the handset in the telephone base and allow up to one minute for the handset and telephone base to synchronize e Other electronic products such as HAM Radios and other DECT Phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices NEW VOICEMAIL and X show on the display and I don t know why e Your telephone has voicemail indication that is separate from t
51. nute The screen shows Battery is charged To keep the battery charged HANDSET X place it in the telephone base or charger when not in use If you do not plug in the battery into the handset and place it in the telephone base or charger the screen displays NO BATTERY Getting started Installation options Your telephone base is ready for tabletop use If you want to mount your telephone on a wall use the provided wall mount bracket to connect with a standard dual stud telephone wall mounting plate If you do not have this mounting plate you can purchase one from many hardware or consumer electronics retailers You may need a professional to install the mounting plate Tabletop to wall mount installation 1 Plug one end of the telephone line cord into the TEL LINE jack on the bottom of the telephone base Plug the small end of the power adapter into the POWER jack on the bottom of the telephone base Position the telephone base as shown below Insert the extended tabs of the wall mount bracket into the slots on the back of the telephone base Push the telephone base down until it clicks securely in place Route the telephone line cord through the wall mount bracket hole and plug it into the telephone wall jack Route the power cord out of the bottom of the telephone and plug it into an electrical outlet not controlled by a wall switch Align the holes on the bracket with the standard wall plate and slide the
52. o move the cursor to the left or AVOLA to the right e Press and hold REDIAL PAUSE to insert a dialing pause a P appears displays EDIT NAME e Press MUTE REMOVE to backspace and erase a character e Press and hold mute REMOVE to erase the entire entry e Press WVOL ciD to move the cursor to the left or AVOLA to the right Press MENU SELECT to save The screen shows SAVED and you hear a confirmation tone e If the entry is already saved in the directory the handset shows ALREADY SAVED e lf there is no caller ID information the handset shows UNABLE TO SAVE 34 Telephone operation Delete from the call log To delete one entry 1 When in the call log press AVOL W or WVOL ciD to browse 2 Press MUTE REMOVE to delete the selected entry To delete all entries 1 Press MENU SELEcT when the handset is not in use 2 Press AVOL or WVOL ciD to select gt CALL LOG then press MENU SELECT 3 Press AVOL or WVOL cib to select gt DEL ALL CALLS then press MENU SELECT The screen shows DELETE ALL CALLS 4 Press MENU SELECT to confirm The screen shows DELETING and you hear a confirmation tone T Call log display screen messages Displays When Cd It is a long distance call OR L before the caller s number 35 Answering system operation Answering system and voicemail Your telephone has separate indicators for two different types of voice messages those
53. o not use this product near water Do not place this product on an unstable table shelf stand or other unstable surfaces 6 Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation To protect them from overheating these openings must not be blocked by placing the product on a soft surface such as a bed sofa or rug This product should never be placed near or over a radiator or heat register This product should not be placed in any area where proper ventilation is not provided 7 This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply in your home or office consult your dealer or local power company 8 Do not allow anything to rest on the power cord Do not install this product where the cord may be walked on 9 Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit Never spill liquid of any kind on the product To reduce the risk of electric shock do not disassemble this product but take it to an authorized service facility Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks Incorrect reassembling can cause electric shock when the product is subsequently used 11 Do not overload wall outl
54. o turn off the call screening feature set the call screening off on the handset Remember to increase the volume in order to hear your messages during playback To turn on or off with a handset 1 Press MENU SELEcT when the handset is not in use 2 Press AVOL or WVOL ciD to select gt ANSWERING SYS then press MENU SELECT 3 Press AVOL or WVOL ciD to select gt ANS SYS SETUP then press MENU SELECT 4 Press MENU SELECT to select gt CALL SCREENING 5 Press AVOL or WVOL ciD to choose ON or OFF then press MENU SELECT While the answering system is answering a call you can press 4 VOL once on the telephone base to temporarily turn the call screening on Press W VOL to level 1 to temporarily turn down the volume of the call screening or press gt a PLAY STOP to turn off call screening temporarily Number of rings You can choose from two four or six rings or toll saver With toll saver selected the answering system answers after two rings when you have new messages and after four rings when you have no new messages This enables you to check for new messages and avoid paying unnecessary long distance charges if you are calling from out of your local area 1 Press MENU SELEcT when the handset is not in use 2 Press AVOL or WVOL ciD to select gt ANSWERING SYS then press MENU SELECT 3 Press AVOL or WVOL ciD to select gt ANS SYS SETUP then press MENU SELECT 4 Press AVOL or WVOL cib to select gt OF RINGS th
55. om the telephone base and place it back in Try the registration process again e You cannot register a handset if any other system handset is in use note e If the registration fails the handset shows 1 PRESS 46 Appendix Replace a handset If you want to replace a handset or reassign the designated handset number of a registered handset you must deregister all the handsets and then individually register each handset To make deregistration easier read all of the instructions on this page before you begin To deregister all handsets 1 Press and hold WFIND HANDSET on the telephone base for about 10 seconds until the IN USE light on the telephone base turns on and starts to flash then release WFIND HANDSET 2 Press and release amp FIND HANDSET again You must press WFIND HANDSET while the IN USE light is still flashing The IN USE light flashes for approximately seven seconds 3 The deregistration process takes about 10 seconds to complete All handsets show 1 PRESS FIND HS ON BASE 4 SEC and 2 THEN PRESS ON HANDSET alternately when the deregistration completes If deregistration fails you may need to reset the telephone and try again To reset 1 Pick up the registered handset and then press tat FLASH 2 Press OFF CLEAR and place the handset back in the telephone base OR 1 Unplug the power from the telephone base then plug it back in note You cannot deregister a handset if any system handset is in
56. on install the telephone base in a centralized location within your home or office away from walls or other obstructions In many environments elevating the telephone base improves overall performance e Disconnect the telephone base from the telephone wall jack and plug in a corded telephone If calls are still not clear the problem is probably in the wiring or local service Contact your telephone service provider charges may apply e f the other telephones in your home are having the same problem the problem is in the wiring or local service Contact your telephone service provider hear other calls when using the telephone e Disconnect the telephone base from the telephone wall jack Plug in a different telephone If you still hear other calls the problem is probably in the wiring or local service Call your telephone service provider hear noise on the cordless handset and the keys do not work e Make sure the telephone line cord is plugged in securely REGISTRATION FAILED appears on the handset e Only one handset can be registered at a time If you have multiple handsets to register please follow the instructions on page 46 for the first handset Once a handset has been successfully registered repeat the steps for each handset that needs to be registered e Make sure that the telephone base and handset s are in idle mode when registering a handset e Follow the steps on page 55 for the common cure for electronic equip
57. or CS6328 3 and CS6329 3 4 for CS6328 4 and CS6329 4 and 5 for CS6328 5 and CS6329 5 1 for CS6329 2 for CS6328 2 and CS6329 2 3 for CS6328 3 and CS6329 3 4 for CS6328 4 and CS6329 4 and 5 for CS6328 5 and CS6329 5 Quick start guide User s manual Telephone base User s manual Quick start guide www vtechphones com or call 1 800 595 9511 In Canada go to note To purchase replacement batteries or power adapters visit our website at www vtechcanada com or dial 1 800 267 7377 Getting started Telephone base and charger installation Install the telephone base and charger s as shown below Make sure that the electrical outlet is not controlled by a wall switch If you subscribe to DSL digital subscriber line high speed Internet service through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack The filter prevents noise and caller ID problems caused by DSL interference Contact your DSL service provider for more information about DSL filters Telephone Telephone Charger adapter base power wall jack adapter Electrical outlet not controlled by a wall switch If you have s DSL high speed Internet service ya a DSL filter not included is p Telephone line cord Ooo fe Charger Telephone
58. ory in the directory e If the location is not empty the new entry replaces the old entry The old entry will still be saved in the directory Dial a speed dial number 1 Press and hold the dial pad key 0 9 to display the speed dial entry 2 Press 3 FLASH or i to dial the displayed number note If the speed dial location you selected is empty the screen displays lt EMPTY gt 29 Telephone operation Delete a speed dial entry 1 Press MENU SELEcT when the handset is not in use 2 Press AVOL or WVOL ciD to select gt DIRECTORY then press MENU SELECT 3 Press AVOL or WVOL ciD to select gt SPEED DIAL then press MENU SELECT 4 Press AVOL or WVOL cip to choose the desired speed dial location then press MUTE REMOVE to confirm The deleted speed dial entry is only removed from speed dial memory not from the directory About caller ID This product supports caller ID services provided by most telephone service providers Depending on your service subscription you may see the caller s number or the caller s name and number that are sent by your telephone service provider after the first or second ring Caller ID allows you to see the name number date and time of calls Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone even while on another call It may be necessary to change your telephone service to use this feature Contact your telep
59. ouncement 1 2 3 The handset announces 7o play press 2 To record press 7 Press 3 Press MENU SELEcT when the handset is not in use Press AVOL or WVOL cip to select gt ANSWERING SYS then press MENU SELECT Press MENU SELECT to select gt ANNOUNCEMENT to delete your own recorded announcement The handset announces Announcement deleted When your announcement is deleted calls are answered with the preset announcement 17 Telephone operation Make a call 1 Press 3 FLASH or i You hear a dial tone 2 Dial the number Predial a call 1 Dial the number 2 Press ta FLASH or i Answer a Call Press a FLASH or any of the dialing keys 0 9 TONE e The screen shows the elapsed time as you talk in hours minutes note and seconds e When predialing preview numbers before dialing press muTE REMOVE or OFF CLEAR to backspace and delete press and hold REDIAL PAUSE to insert a dialing pause a P appears End a call Press OFF CLEAR or put the handset in the telephone base or charger Speakerphone During a call press to switch between speakerphone and normal handset use When the speakerphone is active the handset screen shows SPEAKER Volume During a call press AVOL Y or WVOL cip to adjust the listening volume Make a call using speed dial 1 Press and hold a dialing key 0 9 to display the speed dial number 2 Press 3 FLASH or i If you
60. purchase or receipt and 3 Provide your name complete and correct mailing address and telephone number Other limitations This warranty is the complete and exclusive agreement between you and VTech It supersedes all other written or oral communications related to this Product VTech provides no other warranties for this Product The warranty exclusively describes all of VTech s responsibilities regarding the Product There are no other express warranties No one is authorized to make modifications to this limited warranty and you should not rely on any such modification State Provincial Law Rights This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the Product is fit for ordinary use are limited to one year from the date of purchase Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you In no event shall VTech be liable for any indirect special incidental consequential or similar damages including but not limited to lost profits or revenue inability to use the Product or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this Product Some states provinces do not allow the excl
61. r answering system For more information about the difference see page 36 note e Your telephone service provider may alert you of new messages with a 11 Telephone settings Key tone You can turn the key tone on or off 1 Press MENU SELEcT when the handset is not in use 2 Press AVOL or WVOL cib to select gt SETTINGS then press MENU SELECT 3 Press AVOLA or WVOL ciD to select gt KEY TONE then press MENU SELECT 4 Press AVOL or WVOL ciD to choose ON or OFF 5 Press MENU SELECT to confirm your selection Set date time Th The answering system announces the day and time of each message prior to playing it Before using the answering system set the date and time as follows If you subscribe to caller ID service the day month and time are set automatically with each incoming call However the year must be correct so that the day of the week can be calculated from the caller ID information 1 Press MENU SELEcT when the handset is not in use 2 Press AVOL or WVOL ciD to select gt SETTINGS then press MENU SELECT 3 Press AVOL or WVOL ciD to select gt SET DATE TIME then press MENU SELECT 4 Press the dialing keys 0 9 to enter a two digit number or press AVOL M or WVOL cip until the screen displays the correct month day and year Press MENU SELECT to advance to time setting 5 Repeat step 4 until the time is set Press AVOL or WVOL ciD to choose AM or PM Press MENU SELECT to
62. rn or puncture the battery Like other batteries of this type if burned or punctured they could release caustic material which could cause injury The RBRC seal The RBRC seal on the nickel metal hydride battery indicates that VTech Communications Inc is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives when taken out of service within the United States and Canada The RBRC program provides a convenient alternative to placing used nickel metal hydride batteries into the trash or municipal waste which may be illegal in your area VTech s participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers Please call 1 800 8 BATTERY for information on Ni MH battery recycling and disposal bans restrictions in your area VTech s involvement in this program is part of its commitment to protecting our environment and conserving natural resources RBRC is a registered trademark of Rechargeable Battery Recycling Corporation 59 Appendix Warranty What does this limited warranty cover The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase Consumer or you that the Product and all accessories provided in the sales package Product are free from defects in material and workmanship pursuant
63. rt tone ES e The answering system must be turned on for the message alert tone Announcement The telephone is preset with a greeting that answers calls with Hello please leave a message after the tone You can use this preset announcement or replace it with your own 16 Answering system settings Play your announcement 1 2 3 4 Press MENU SELEcT when the handset is not in use Press AVOL or WVOL cip to select gt ANSWERING SYS then press MENU SELECT Press MENU SELECT to select gt ANNOUNCEMENT The handset announces 7o play press 2 To record press 7 Press 2 to play Record your own announcement 1 2 A ONO UW The handset announces Record after the tone Press 5 when you are done After the tone speak towards the microphone of the handset Press 5 when finished The answering system automatically plays back the newly recorded Press MENU SELEcT when the handset is not in use Press AVOLA or WVOL ciD to select gt ANSWERING SYS then press MENU SELECT Press MENU SELECT to select gt ANNOUNCEMENT The handset announces To play press 2 To record press 7 Press 7 to record 7 announcement Press 5 to stop the playback at any time 2 to replay the recorded announcement or 7 to record again if desired e Announcements shorter than two seconds will not be recorded note e Your announcement can be up to 90 seconds in length Delete your ann
64. rvice in the United States of America visit www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or dial 1 800 267 7377 NOTE Before calling for service please review the user s manual a check of the Product s controls and features may save you a service call Except as provided by applicable law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product s to the service location VTech will return repaired or replaced Product under this limited warranty Transportation delivery or handling charges are prepaid VTech assumes no risk for damage or loss of the Product in transit If the Product failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty What must you return with the Product to get warranty service 1 Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty and 2 Include a valid proof of purchase sales receipt identifying the Product purchased Product model and the date of
65. ry 1 Enter the number when the handset is not in use and press MENU SELECT then go to step 4 OR Press MENU SELEcT when the handset is not in use 2 Press AVOL or WVOL ciD to select gt DIRECTORY and then press MENU SELECT 3 Press AVOL or WVOL ciD to select gt ADD CONTACT then press MENU SELECT The screen shows ENTER NUMBER 4 Use the dialing keys to enter or modify the number e Press MUTE REMOVE to backspace and erase i a digit e Press and hold muTE REMOVE to erase the entire entry e Press WVOL ciD to move the cursor to the left or AVOLA to the right e Press and hold REDIAL PAUSE to insert a dialing 8 pause a P appears OR Copy a number from the redial list by pressing REDIAL PauseE and then press AVOL W1 wVOL cip or REDIAL PausE repeatedly to select a number Press MENU SELECT to copy the number 5 Press MENU SELECT to move to the name The screen shows ENTER NAME 6 Use the dialing keys See page 26 to enter the name e Press MUTE REMOVE to backspace and erase a character e Press and hold muteE REMOVE to erase the entire entry e Press WVOL ciD to move the cursor to the left or AVOL to the right 7 Press MENU SELECT to confirm The screen displays SAVED and you hear a confirmation tone 25 Telephone operation Character chart Use the dial pad and the chart below to enter a name up to 15 characters Each press of a particular key causes
66. s DELETE again Press X DELETE again All previously heard messages are erased and the telephone announces All old messages deleted To delete all messages with a handset 1 Press MENU SELECT to show the menu when the handset is not in use 2 Press AVOL or WVOL ciD to select gt ANSWERING SYS then press MENU SELECT 3 Press AVOL or WVOL cib to select gt DELETE ALL OLD then press MENU SELECT The handset shows DELETE ALL OLD MESSAGES 4 Press MENU SELECT to confirm your selection e When the answering system has less than three minutes of recording time left note the remaining time is announced e When F and number or messages are flashing alternately in the message window or the handset displays REC MEM FULL the memory is full Delete some messages to make room for more e You can only delete old messages which are messages you have played 38 Answering system operation Record and play memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system You can record your own memos using a system handset Playback and delete them in the same way as incoming messages To record a memo 1 Press MENU SELECT when the handset is not in use 2 Press AVOL or WVOL ciD to select gt ANSWERING SYS then press MENU SELECT 3 Press AVOLA or WVOL ciD to select gt RECORD MEMO then press MENU SELECT 4 The handset announces Record after the tone Press 5 when
67. speaker volume The messages on the answering system are incomplete e Ifa caller leaves a very long message part of it may be lost when the answering system disconnects the call after four minutes e f the memory on the answering system becomes full during a message the answering system stops recording and disconnects the call e Ifthe callers voice is very soft the answering system may stop recording and disconnect the call The answering system does not respond to remote commands e Make sure your remote access code is correct page 16 e Make sure you are calling from a touch tone telephone When dialing a number there should be tones If there are clicks then it is not a touch tone telephone and cannot activate the answering system e The answering system may not detect the remote access code when your announcement is playing Wait until the announcement is over before entering the code e There may be interference on the telephone line you are using Press the dial pad keys firmly when dialing subscribe to a nontraditional telephone service that uses my computer to establish connections and my telephone doesn t work e Make sure your computer is powered on e Make sure your Internet connection is working properly e Make sure that the software is installed and running for your nontraditional telephone service e Make sure to plug your USB telephone adapter into a dedicated USB port on your computer Do not plug in
68. t Product is shipped to you or b the time remaining on the original one year warranty whichever is longer What is not covered by this limited warranty This limited warranty does not cover 1 Product that has been subjected to misuse accident shipping or other physical damage improper installation abnormal operation or handling neglect inundation fire water or other liquid intrusion or 2 Product that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of VTech or 3 Product to the extent that the problem experienced is caused by signal conditions network reliability or cable or antenna systems or 4 Product to the extent that the problem is caused by use with non VTech accessories or 5 Product whose warranty quality stickers product serial number plates or electronic serial numbers have been removed altered or rendered illegible or 6 Product purchased used serviced or shipped for repair from outside the United States of America or Canada or used for commercial or institutional purposes including but not limited to Products used for rental purposes or 7 Product returned without a valid proof of purchase see item 2 below or 8 Charges for installation or set up adjustment of customer controls and installation or repair of systems outside the unit 60 Appendix Warranty continued How do you get warranty service To obtain warranty se
69. te the selected entry Multiple handset use You can use up to two system handsets at a time on an outside call If a handset is already on a call and you would like to join the call press FLASH or on another handset to join the call To end the call press OFF CLEAR or place the handset in the telephone base or charger The call will not end until all handsets hang up You can buy additional expansion handsets model CS6309 for this telephone base You can register up to five handsets to the telephone base 21 Telephone operation Intercom Use the intercom feature for conversation between two system handsets 1 Press INT on your handset when not in use e If you have a two handset system your handset screen shows CALLING HANDSET X e If you have more than two handsets your screen shows INTERCOM TO Use the dialing keys to select the destination handset Your handset screen shows CALLING HANDSET X The destination handset rings and its screen shows HANDSET X IS CALLING 2 To answer the intercom call press tax FLASH INT or any of the dialing keys 0 9 TONEX on the destination handset Both handsets now show INTERCOM 3 To end an intercom call press OFF CLEAR or place T Th 8 the handset back in the telephone base or charger Both screens show INTERCOM ENDED You can cancel the intercom call before it is answered by pressing OFF cLEAR or INT on your
70. the handset is placed in the telephone base or charger correctly The CHARGE light on the handset should be on e Completely remove and install the battery again then charge for up to 16 hours e If the handset is in the telephone base or charger but the CHARGE light on the handset is not on refer to The CHARGE light is off in this section e If the battery is completely depleted it can take up to 10 minutes to charge the handset before LOW BATTERY appears on the screen page 4 e Purchase a new battery Refer to the Battery section page 45 The CHARGE light is off e Clean the charging contacts on the handset and telephone base each month with a pencil eraser or a dry non abrasive fabric e Make sure the power adapter and telephone line cord are plugged in correctly and securely e Unplug the power adapter Wait for 15 seconds before plugging it back in Allow up to one minute for the handset and telephone base to reset The telephone does not ring when there is an incoming call e Make sure the handset ringer volume is not set to the lowest level page 10 and the telephone base ringer volume is not set to zero page 10 e Make sure the telephone line cord and power adapter are plugged in properly page 2 e The handset may be too far from the telephone base Move it closer to the telephone base e There may be too many extension phones on the telephone line to allow all of them to ring simultaneously Unplug some of them e
71. to a multiple port USB hub USB splitter that is not powered e Ina few rare instances the USB port on your computer may not have enough power In these instances try using a USB hub with its own external power supply e f you are using a firewall it may prevent access to your nontraditional telephone service Contact your service provider for more information 54 Appendix Troubleshooting Common cures for electronic equipment e f the telephone is not responding normally put the cordless handset in the telephone base If it does not respond try the following in the order listed e Disconnect the power to the telephone base e Disconnect the battery on the cordless handset e Wait a few minutes before connecting power to the telephone base e Completely remove and install the battery again and place the cordless handset in the telephone base or charger e Wait for the cordless handset to synchronize with the telephone base Allow up to one minute for this to take place 55 Appendix Important safety instructions When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury including the following 1 Read and understand all instructions 2 Follow all warnings and instructions marked on the product 3 Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning 4 D
72. to the following terms and conditions when installed and used normally and in accordance with the Product operating instructions This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period Materially Defective Product During the limited warranty period VTech s authorized service representative will repair or replace at VTech s option without charge a Materially Defective Product If we repair the Product we may use new or refurbished replacement parts If we choose to replace the Product we may replace it with a new or refurbished Product of the same or similar design We will retain defective parts modules or equipment Repair or replacement of the Product at VTech s option is your exclusive remedy VTech will return the repaired or replacement Products to you in working condition You should expect the repair or replacement to take approximately 30 days How long is the limited warranty period The limited warranty period for the Product extends for ONE 1 YEAR from the date of purchase If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty this limited warranty also applies to the repaired or replacement Product for a period of either a 90 days from the date the repaired or replacemen
73. try to make a call on a empty speed dial location the system will prompt you to the setup of the speed dial location see page 29 18 Telephone operation Mute The mute function allows you to hear the other party but th other party cannot hear you 1 During a call press MUTE REmovE on the handset The handset screen shows MUTED for a few seconds and MUTE appears until the mute function is turned off 2 Press MUTE REmOvVE again to resume the conversation The handset screen temporarily shows MICROPHONE ON Temporary ringer silencing When the telephone is ringing you can temporarily silence the ringer of the handset or telephone base without disconnecting the call The next call rings normally at the preset volume To silence the handset ringer e Press OFF CLEAR or MUTE REMOVE RINGER MUTED and X display To silence the telephone base ringer e Press W VOL to turn off the base ringer Temporary tone dialing If you have pulse rotary service only you can switch from pulse to tone dialing temporarily during a call This is useful if you need to send touch tone signals to access your telephone banking or long distance services 1 During a call press TONEX 2 Use the dialing keys to enter the relevant number The telephone sends touch tone signals 3 The telephone automatically returns to pulse dialing mode after you end the call Find handset Use this feature to page a
74. usion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Please retain your original sales receipt as proof of purchase 61 Appendix FCC ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission FCC rules These requirements are intended to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsible for compliance could
75. void the user s authority to operate the equipment This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this telephone To ensure safety of users the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product This product has been tested and found to comply with the FCC criteria The handset may be safely held against the ear of the user The telephone base shall be installed and used such that parts of the user s body other than the hands are maintained at a distance of approximately 20 cm 8 inches or more This Class B digital apparatus complies with Canadian ICES 003 FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments ACTA The label on the back or bottom of this equipment contains among other things a product identifier in the format US AAAEQ TXXXX This identifier must be provided to your telephone service provider upon request The plug and jack used to connect this equipment to premises wiring and the telephone network must comp
76. vtech Innovation Beyond Technology User s manual www vtechphones com Models CS6328 2 CS6328 3 CS6328 4 CS6328 5 CS6329 CS6329 2 CS6329 3 CS6329 4 CS6329 5 Congratulations on purchasing your new VTech product Before using this telephone please read the Important safety instructions on page 56 of this manual This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product For support shopping and everything new at VTech visit our website at www vtechphones com In Canada please visit www vtechcanada com The ENERGY STAR program www energystar gov recognizes and encourages the use of products that save energy and help protect our environment We are proud to mark this product with the ENERGY STAR label indicating it meets the latest energy efficiency guidelines ENERGY STAR cei Telephones identified with this logo have reduced noise and AE interference when used with most T coil equipped hearing aids and WN cochlear implants The TIA 1083 Compliant Logo is a trademark of the AN Telecommunications Industry Association Used under license TIA 1083 Table of contents Getting started cseeeeeeeees 1 Parts checklist Telephone base and charger installation 0 2 Battery installat
77. y 3 Press MENU SELECT to dial the displayed number To access a number in the redial list while on a call 1 Press REDIAL PausE and then press AVOL S1 WVOL cip or REDIAL PausE to browse to the desired entry 2 Press MENU SELECT to dial the displayed number e You cannot edit a directory entry while on a call For more details about the directory see page 24 e You cannot copy a call log entry into the directory while on a call For more details about call log see page 31 e You cannot erase a redial entry while on a call For more details about the redial memory see page 21 e Press OFF ccear to exit redial directory or call log when you are on a call e When there is more than one handset on a call only the first handset that answered the call can access the directory call log or redial list 20 Telephone operation Redial list The telephone stores the 20 most recently dialed numbers e When there are already 20 entries the oldest entry is deleted to make room for the new entry e Entries are shown in reverse chronological order e Press REDIAL PausE to browse the redial list e Press OFF CLEAR to exit the redial list Dial a redial entry 1 Press REDIAL PausE then press AVOL WVOL cip or REDIAL PausE to browse 2 Press n FLASH or 15 to dial the displayed number Delete from redial list 1 Press REDIAL PauseE then press AVOLA WVOL cip or REDIAL PaAusSE to browse 2 Press MUTE REMOVE to dele

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