Mac_Configurator_manual_2.1
Contents
1. ecting Your Digital Assets CRU Configurator User Manual for Mac OS X Features Receive email and SMS text notifications when warning or alarm events occur View firmware information of select CRU storage devices View temperature warning and alarm thresholds for CRU RAID enclosures and drives 2 CRU Configurator User Manual TABLE OF CONTENTS 1 Installing Configurator 2 Using Configurator 2 1 Configurator Bar 2 2 Product Tab 2 3 Firmware Tab 2 4 Options Tab 2 5 Alerts 2 5 1 Messages Email amp SMS Tab Setup Tab 2 6 2 RAID Device Settings Buzzers Tab Thresholds Tab 2 53 Log Tab 2 6 About Tab 3 System Requirements and Supported Hardware Protecting Your Digital Assets 1 INSTALLING CONFIGURATOR Download the CRU Configurator software from the Configurator download page www cru ine cor support software downloads configurator software download Run the setup file and follow the prompts to install the software 2 USING CONFIGURATOR 2 1 CONFIGURATOR BAR The Configurator Bar allows you to select between multiple CRU devices that are connected to the computer at the same ime To select a product and configure it ensure that your CRU device is connected to the computer I the product is not visible in the drop down box click the Rescan button to detect it Then click on the drop down box and choose the product 2 2 PRODUCT TAB The Product Tab lists status information about the select2. Setup C T 3 The Setup Tab allows you to connect an email account that Configurator can i use to send notifications when warning or alarm events occur Contact your IT administrator to connect an email address or to get the proper SMTP settings for your account Once you have entered the settings click the Test button to send a test mes sage Click the Save button to save these settings NOTE you have two step verification enabled on your mail account you must log into the account and generate an app specific password for use with Configurator Your account password wil not work Figure 3 The Setup Tab NOTE you are using a Gmail email address without two step verification enabled D Google will automatically block sign in attempts from non Google applications because they are not part of the Google ecosystem and therefore characterizes these applications as less secure Log in to your Google account via a web browser and navigate to https www google com settings security lesssecurespps and then under Access for less secure apps choose Enable Then click the Done button to save your settings 2 5 2 RAID Device Settings This section allows you to view the alarms and temperature thresholds settings for all CRU QR and 30R RAID devices You must use Configurator for Windows in order to modify the following settings i v ig setting Buzzers Tab The Buzzers Tab displays which audible buzzers on the device
3. IABILITY LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFORMANCE OF THE SOFTWARE PRODUCT OR ARISING OUT OF ANY BREACH OF THIS LICENSE INCLUDING BUT NOT LIMITED TO ANY DAMAGES RESULTING FROM LOST OF CORRUPTED DATA INCONVENIENCE LOSS OF TIME PROPERTY REVENUE OF PROFIT OR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES EVEN IF CAU HAS BEEN ADVISED OF THE POSSIALITY OF SUCH DAMAGES S Your ight to use tnis product may not be ransfered You shall not ase or subcense your ahs or obligations under this License S The term of this icense agreement extends rom the moment of your acceptance unt you such tee as you unnstl he Software product However alue to comply with the condone of ths License may result termination o ne License by CRU at any tma In such an event you shal immediately uninstall the Software The provisions cf this License that protect the propeeta rights of CAL shall continue i force aher temnaton af the License 7 This License constitutes ie entre agreement between CRU and you relative ta ia Leense Any change hereto shall be effective anly in wrting end signed by both you and a duly authorized agant of CAU 58 Hf any portons of this License are held to be valid void or unenforceable the remaining provisions of this License shal remain in ul force and eflect and shal in no way be sffectad impazed or invalidated 8 This License agreement is governed by the lawes of the ot Washington Pr
4. are active System Warning A drive exceeds the warning temperature threshold System Ala device fan fails The drive and or enclosure exceeds its alarm temperature threshold or the Protecting Your Digital Assets 5 CRU Configurator User Manual RAID Warning The RAID is degraded or rebuilding 7 M cns TT RAID Alarm The RAID is invalid or has failed EE Thresholds The Thresholds Tab displays the temperature thresholds for the fan enclosure alarm drive warning and drive alarms 2 5 3 Log Tab The Log Tab creates a record of each event that has been triggered Click the Reset button to clear all active alerts and alert history 2 6 ABOUT TAB The About Tab lets you view which version of Configurator you are running visit CRU s website and email our Tech Support or Sales teams if you need help using Configurator or any CRU product Figure 5 Tho Thresholds Tab Protecting Your Digital Assets 3 SYSTEM REQUIREMENTS AND SUPPORTED HARDWARE Product Name CRU Configurator e Windows 8 1 8 7 Vista and XP Windows Server 2012 2008 and 2003 product families e Mac OS X 105x or newer Supported Operating Systems Drive eRazer Ultra all Forensic RTX 3QJ models all Forensic RTX QJ models Forensic ComboDock v5 Forensic LabDack v5 Forensic UltraDock v4 Forensic UltraDock v5 all RAX 3Q models all RAX 3QJ Supported CRU Products Odels ll RAX 3QJp models all RAX 3OR m
5. ed device Insert drives into the connected device in order to view the firmware version and the status of the enclosure fans inside the enclosure and the RAID if there is a RAID present The Product tab also shows you volume information of the hard drives inside the device including the amount of used storage space and individual drive temperature 2 3 FIRMWARE TAB The Firmware Tab allows you to view the selected device s current firmware and check for updates Click Check for Updates to begin the process If no update is found the Status section will read Firmware is up to date NOTE an update is found you can use Configurator for n Windows to download and update the firmware of the selected device 24 OPTIONS TAB The Options Tab allows you to view the following configuration options for the selected device NOTE You must use Configurator for Windows in order to modify the following configuration options 3 CRU Configurator User Manual Configuration Place or remove a check in the box next to each option to enable it Remove a check from the box to disable the option Enable 3 gigabit data throughput Enabled by default Allows the product to run at 3Gbps SATA Revision 2 0 speed Support drives with capacities larger than 2 2 terabytes Enabled by default Allows operating systems to use the full capacity of drives larger than 2 2 tera bytes on modern operating systems This option may be unchecked usi
6. ng Con figurator for Windows to allow obsolete operating systems like Windows XP to detect the drives larger than 2 2 terabytes Usable drive capacity will then be limited to a maximum of 2 2 terabytes Figure 1 Tha Firmware Tab Disable cache flushing Forces the operating system to store read or written data in the drive cache which may sometimes result in faster data read speeds but may cause data loss if the device loses power This setting should only be enabled by advanced users PIN This feature allows you to set a four digit PIN number to prevent unauthorized RAID configuration of any CRU QR or 3QR RAID device The front panel interface will require you to enter the PIN number when you attempt to configure the RAID type using the front panel Setting the PIN to 0000 disables the option FireWire Chip ID This eight digit number indicates the FireWire chip ID that the device uses to connect to the computer via a FireWire cable Each FireWire device connected to a computer should have a unique ID number to avoid conflicts If multiple connected devices are using the same ID number only one can be recognized by the computer at a time This option allows you to correct such conflicts 25 ALERTS The Alerts Section allows you to set up Configurator s monitoring function Once set up this function will automatically run in the background of your Mac computer 2 5 1 Messages Email amp SMS Tab The Email amp SMS Tab allows you
7. odels all RAX QJ models all RAX OR models RTX400 OR RTX410 30J RTX430 3QR all RTX 2 bay QJ models RTX Secure 410 30R all ToughTech Duo models all ToughTech mini Q models all ToughTech Q models ToughTech Secure m3 all ToughTech Secure mini Q models all ToughTech Secure Q models UltraDock v5 Your investment in CRU products is backed up by our free technical support for the lifetime of the Technical Support product Contact us through our website vww cru inc com support or call us at 1 800 260 9800 or 1 360 816 1800 22014 CRU Acquistion Group LLC ALL RIGHTS RESERVED This User Manual contain proprietary content of CRU Acquistion Group LLC CRU I which is protected by copyright trademark and other intellectual property rights Use of this User Manual is governed by a license granted exclusivaly by CRU the User Manual License Thus except as otherwise expressly permitted by that User Manual License mo pert ofthis User Manual maybe reproduced by photocopying or otherwise anemia stored Pn a database retaval system or llamen or otherwise used Through any means Without he prar express written permission of CAU Use af the ful CRU Configurator product is subject to all of the terms and conditons of this User Manual and the above referenced User Manual License CRUB is a trademark ovmed by CRU andi protected under trademark Iaw This User Manual does not grant any user of this document any night to use any
8. of the Trademarks End User License Agreement This License Agreement fhe License is a binding agreement between you either an individual or an entity and CRU Acqusitons Group LLC CRU that specifas approved usag of this software product the Software By clcking Accept below You indeate your fuf agreeret wth the folowing provisions 1 This computer Software product and al accompanying documentation are copyright 2014 CRU Aequisitons Group LLC Unauthorized duplication or alteration is prohibited Yau may not decompile disassemble or reverse engineer the Software CRU retains all ngts to ownership of tis Software including all applicable rights in patents tYadarrarks copyighis and tado secrets contained therein 2 Unlass specificaly approved in writing by an authorized CRU representative you may not distribute ar make avalable this software ta any third party Any unauthorized copying iteration or dstution of the Software witien matenals or other materie accompanying the Scire may be criminal andr cil offenses Tar which you may be tais for fines damages and leos fe The Software s provided ass by CRU No warranties either express or imped are fered by CRU to the extent alowed by law You retain ful contral avar tha use ofthe Software and you assume al risks and lit for rests obtained by the use of The Software CRU SHALL HAVE NO LIABILITY OR RESPONSIBILITY TO YOU OR ANY OTHER PERSON OR ENTITY WITH RESPECT TO ANY L
9. otecting Your Digital Assets For more information visit the CRU web site www cru ine com Part Number A9 000 0049 Rev 2 0
10. ta select which of the following warnings and alarm notifications you wish to receive when such events occur You must con nect an email account in order to receive notifications via email or text because the SMS notification services provided by the mobile carriers are emai based If you haven t already done so click on the Setup Tab to connect an email account Supported SMS carriers are Alltel ATAT Boost Mobile Cingular Cricket Sprint T Mobile US Cellular Verizon and Virgin Mobile Figure 2 Tho Email amp SMS Tab Protecting Your Digital Assets 4 CRU Configurator User Manual Place a check in the box next to the type of event in order to receive a notification when it occurs System Warning A drive exceeds the warning temperature threshold System Alari device fan fails The drive and or enclosure exceeds its alarm temperature threshold or the RAID Warning The RAID is degraded or rebuilding RAID Alarm The RAID is invalid or has failed Once you have selected your warning and alarm messages the options inside the bottom box will become selectable allowing you to choose how you d like to receive notifications Check the box next to Email and enter your email address to have messages sent to that email address Check the box next to SMS Text and then enter your phone number and your phone s carrier to have messages texted to you Your carrier s rates will apply to each message sent
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Mac_Configurator_manual_2.1