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HP Deskjet 6980 series User`s guide

1. Buttons and lights Paper trays Photo envelope feeder Front USB port BR O DM 6 HP Deskjet 6980 series 1 Print cartridges 2 Automatic paper type sensor not illustrated 3 Ink backup mode not illustrated 1 Rear USB port 2 Wired Ethernet port Optional accessories Automatic Two Sided 250 Sheet Plain Paper Auto Two Sided Print Accessory Printing Accessory Tray optional with Small Paper Tray optional optional User s guide Chapter 3 Buttons and lights Use the printer buttons to turn the printer on and off cancel a print job restart a job operate in Quiet Mode and set up a wireless connection with SecureEasySetup The printer lights give you visual cues about the status of the printer o x 2 MP ga mmu LE M m Po ao mde imi Power button and light Print Cancel button Resume button and light Report Page button Quiet mode button SecureEasySetup button Network light Print Cartridge Status lights Wireless Status light For a description of the following buttons and lights click the appropriate option Report Page button SecureEasySetup button Network light Wireless Status light Power button and light Use the Power button to turn the printer on and off It can take a few seconds for the printer to turn on after you press the Power button The Power light flashes when the print
2. 009 mm mm 009 in in Cards 006 mm mm 006 in in Envelopes 012 mm mm 012 in in Media weight Letter A4 60 to 90 g m 16 to 24 Ib Cards Up to 200 g m 110 Ib index max Specialty paper Up to 160 g m 44 Ib bond Media sizes Size range 81 x 117 mm to 216 x 297 mm 3 2 x 4 6 in to 8 5 x 11 in Paper e U S Letter 216 x 279 8 5 x 11 in e Executive 184 x 267 mm 7 25 x 10 5 in e A4 210 x 297 mm e Ad 148 x 210 mm e Bd 182 x 257 mm Cards e 127 x 203 mm 5 x 8 in e 102 x 152 mm 4 x 6 in e A6 105 x 148 5 mm e Hagaki 100 x 148 mm e Lsize 89x 127mm 250 Sheet Plain Paper Tray The 250 Sheet Plain Paper Tray Accessory expands the paper capacity of the printer to 400 sheets It is useful for high volume printing and for occasions when you want to use the In tray for special media such as letterhead paper but still have plain paper readily available If the 250 Sheet Plain Paper Tray Accessory is not included with the printer it can be purchased separately from an authorized HP dealer User s guide 159 Chapter 12 Ez Note The 250 sheet Plain Paper Tray Accessory is not available in all countries z regions Install the 250 Sheet Plain Paper Tray Accessory Follow these steps to install the 250 Sheet Plain Paper Tray Accessory 1 Turn off the printer 2 Selecta location for the printer and place the 250 Sheet Plain Paper Tray Accessory in this location 3 Carefully
3. 1 Automatic Red Eye Removal Click On to automatically remove or reduce red eye in the photo 2 Photo Brightening Automatically enhance colors and contrast for washed out photos Click Automatic to allow the printer software to intelligently brighten the photo focusing only on areas that need adjustment 3 Adaptive Lighting Adjust the exposure in dark areas of photos to bring out detail Click Automatic to allow the printer software to balance lightness and darkness automatically 4 SmartFocus Enhance the image quality and clarity of low resolution images such as those downloaded from the Internet Click On to allow the printer software to sharpen details in the image automatically 5 Sharpness Adjust the image sharpness to your preference Click Automatic to allow the printer software to set the level of sharpening for the image automatically 6 Smoothing Soften an image Click Automatic to allow the printer software to set the level of smoothing for the image automatically User s guide 63 Chapter 5 33335 Note Ifyou installed HP Photosmart Software you can use it to edit and further EZ enhance digital photos Photo print cartridge The photo print cartridge when used in conjunction with the tri color print cartridge provides virtually grain free photos It offers exceptional fade resistance for photos that are printed on HP Premium Plus Photo Paper The photo print cartridge can be purchased separately if it is
4. Encryption WPA Follow these steps to correct the printer s network settings HP Deskjet 6980 series Connect the printer to the network or computer with an Ethernet cable Open the printer s embedded Web server EWS Click the Networking tab and then click Wireless 802 11 under the Connections heading Use the Wireless Setup wizard on the Wireless Setup tab to change the printer s settings to match the settings of the network Close the printer s EWS then disconnect the Ethernet cable from the printer Printer does not print Verify the following Verify the following conditions if the printer is not printing The printer is connected to the power source The cable connections are secure The printer is turned on The print cartridges are the correct print cartridges for the printer and are properly installed The paper or other media is correctly loaded in the In tray The printer cover is closed The rear access door is attached Check the printer lights The printer lights indicate the printer status and alert you to potential problems For more information see Printer lights are on or flashing Check the printer cable connection If your printer and computer are USB connected and are not communicating with each other try the following Make sure the power cord is firmly connected to the printer and plugged into a power outlet Check the USB cable If you are using an older cable it might not be work
5. Print is faded e Verify that neither of the print cartridges is low on ink If a print cartridge is low on ink consider replacing the print cartridge For the correct part numbers see the reference guide that came with the printer e Verify that a black print cartridge is installed If the black text and images on the printouts are faded you might be printing with only the tri color print cartridge Insert a black print cartridge in addition to the tri color print cartridge for optimal black print quality e Verify that the protective piece of plastic tape has been removed from the print cartridges 1 Remove plastic tape e Consider selecting a higher print quality Blank pages print e The protective piece of plastic tape might still be attached to the print cartridges Verify that the plastic tape has been removed from the print cartridges 1 Remove plastic tape e The print cartridges might be out of ink Replace one or both empty print cartridges User s guide 139 Chapter 11 The printer might be in direct sunlight Direct sunlight can adversely affect the Automatic Paper Type Sensor Move the printer out of direct sunlight You might be trying to print a borderless document with only the black print cartridge installed When printing a borderless document always have the tri color print cartridge and a black or photo print cartridge installed Too much or too little ink appears on the page If too much or to
6. Automatically clean print cartridges ccccccccececceeeeceeeeeeeeeeeeeeeeeseeeeseeeeeseeeesaes 116 Printa tOSU DAG CS meer 116 View estimated ink levels cccsccccsecceeeceeeeceeeceeeceeecueceueecseesseeseaeeaeessueeseeess 116 Maintainthe pinter DOY m tc 117 Remove ink from your skin and clothing ssseseenee 117 Manually clean print cartridges ccecccceeceeseeeeeeeeeeeeeeeeeeeeeeseeeeeeeeeeseneeesaeeeesaes 117 Maint im prmt cartridges S 118 PAE WOOD OX cciana a a a a 119 TrOuUDIeESROONO Romer 121 Etlierrnet DFODIOITIS uta aiuta iade idle cn nda seoutu des iude Dc tace veins anaes 121 Wireless communication problems eeeseeesseseeeeeneennnne nnn 123 Printer does NOUMPMAL EE RT 127 Papera niara a e E iieddneanaden ewieret EG 128 i e zie fole RN NE ETE ETE a ee eae aTa 129 FADS I SINS VANISSA ak es Ma OL aes a Dee 130 PPPIRNGT IS SCAN GG ic fee care EC TTC ITUR NT 131 Print cartridge DFODICINS ssasied asocntsxuies urSsiuaruneos ud iaaea acer mies 132 Photos do NOL DPIMUCOMCCHY sc cried codd o Cobb Gi Cove a Dads iE M dS bd ai 133 HP Deskjet 6980 series Contents 12 13 14 15 User s guide mieisiseo merse Ip eR T 136 Bluetooth printing problems nirisan n E EN 137 Banners do not print correctly nseneenneennennernoernerresrrrrreerrrereerrrrrerrrrnrererenner 138 Protgaaally 1S DOOM de
7. Note The Automatic Paper Type Sensor cannot be used for documents that are EZ printed from the 250 Sheet Plain Paper Tray Accessory User s guide 95 Chapter 8 Follow these steps to use the auto paper type sensor jn 2 3 4 e Open the Printer Properties dialog box Click the Printing Shortcuts tab In the Paper type drop down list click Automatic Select any other print settings that you want and then click OK Note Do not use the Automatic setting for high quality printouts Instead select a specific paper type Select a specific paper type When printing a higher quality document HP recommends that you select a specific paper type Follow these steps to select a specific paper type 1 2 3 4 Open the Printer Properties dialog box Click the Printing Shortcuts tab In the Paper Type drop down list click an appropriate paper type Select any other print settings that you want and then click OK Select a paper source The printer offers three sources for paper 96 250 Sheet Plain Paper Auto Two Sided Print In tray Tray Accessory Accessory with Small Paper Tray Follow these steps to select a paper source Me 2 3 Open the Printer Properties dialog box Click the Printing Shortcuts tab or the Paper Quality tab Find the appropriate drop down list Tab Drop down list Printing Shortcuts Paper source Paper Quality Source is Select any other print settings that you want and
8. Open the configuration utility for the network card installed on the computer and verify that the profile selected is the profile for the printer s network If not select the correct profile The radio signal is weak If the printer is printing slowly then the radio signal might be weak Print an HP Report page and look at the radio signal strength numbers 5 indicates an excellent signal 1 indicates a poor signal If the signal is weak then follow the guidelines below User s guide 125 Chapter 11 126 Reduce interference in a wireless network The following tips will help reduce the chances for interference in a wireless network e Keep the wireless devices away from large metal objects such as filing cabinets and other electromagnetic devices such as microwaves and cordless telephones as these objects can disrupt radio signals e Keep the wireless devices away from large masonry structures and other building structures as these objects can absorb radio waves and lower signal strength e For an infrastructure network position the WAP in a central location in line of sight with the wireless devices on the network e Keep all wireless devices on the network within range of one another A personal software firewall is blocking communication between the printer and the computer The personal software firewall is a security program that protects a computer from intrusion However the personal firewall might block communication
9. Remove the print cartridge from the print cartridge protector Press down and back on the top of the protector to release the print cartridge Slide the print cartridge out of the protector Caution Do not drop the print cartridge Dropping the print cartridge can damage it Printer Toolbox The printer Toolbox contains a number of useful tools to enhance the performance of the printer Use the printer Toolbox to perform the following tasks Set the auto off function Align the print cartridges Calibrate color Clean the print cartridges Print a test page View estimated ink levels Configure Bluetooth settings if the printer is connected to a computer by a USB cable User s guide 119 Chapter 10 Use the Toolbox Follow these instructions to use the printer Toolbox 1 Open the Printer Properties dialog box 2 Click the Services tab and then click the Service this device button 120 HP Deskjet 6980 series 11 Troubleshooting Ethernet problems Wireless communication problems Printer does not print Paper jam Paper problems Paper mismatch Printer is stalled Print cartridge problems Photos do not print correctly PictBridge problems Bluetooth printing problems Banners do not print correctly Print quality is poor Document is misprinted Problems with borderless documents Error messages Printer lights are on or flashing Document prints slowly If you continue to have problems HP support process E
10. e The correct print options are set in both the printer software and the software program that you are using e he photo paper is not curled if you are printing on two sided photo paper Photo paper should be flat before printing See storing and handling photo paper for more information e The media type and size that is selected on the Paper Quality tab are supported by the duplexer If the media type or size is not supported by the duplexer you can print the document by using the manual two sided printing instructions 33349 Note Do not try to print a two sided document on single sided paper such Ey as single sided photo paper Colors look faded If the colors look faded try printing the two sided document by using the manual two sided printing instructions Auto Two Sided Print Accessory with Small Paper Tray specifications Dimensions when attached to printer 219 3 mm 8 63 in tall x 320 5 mm 12 62 in wide x 142 1 mm 5 6 in deep Duplexing specifications For duplexing specifications including skew media weight and media sizes for paper fed into the printer through the printer In tray see the Automatic Two Sided Printing Accessory specifications Small paper tray specifications Media thickness 7 12 mils User s guide 173 Chapter 12 Media sizes Size range Width 81 3 to 106 mm 3 2 to 4 17 in Length 116 8 to 304 8 mm 4 6 to 12 in Cards 10x15 cm 10x15 cm with tab 4x6 in 4x6 i
11. switch or router User s guide 47 Chapter 4 48 Hubs switches and routers can look similar but there are important differences e Hubs are passive Other devices on the network plug into the hub in order to communicate with one another A hub does not manage the network e A switch allows devices on a network to communicate directly with one another in a smooth and efficient manner A switch monitors and directs network traffic in order to allow each transmission the most possible bandwidth By monitoring network traffic a switch minimizes collisions and maximizes speed e Routers primarily connect different networks for example connecting a home network to the Internet Routers are active Routers have network administration tools such as firewalls and DHCP A router can act as a gateway while a hub and a switch cannot Cables Use a CAT 5 Ethernet cable to connect the printer to an Ethernet network Ethernet cables have an RJ 45 plug 1 RJ 45 plug Network communication TCP IP Devices on a network communicate with one another using a language called a protocol The printer is designed to operate on networks that use a popular protocol called TCP IP IP address Each device on a network identifies itself with a unique IP address Most networks use a software tool such as DHCP or AutolP to automatically assign IP addresses Internet connections Networks might not be connected to the Internet If
12. Follow loading instructions for the paper type Ink smears Follow these guidelines if ink smears appear on the back of the photos or if the paper sticks together e Use an HP photo paper e Verify that the photo paper is not curled If the photo paper is curled place the paper in a plastic bag and gently bend it the opposite direction of the curl until the paper lies flat If the paper is not curled then follow these steps 1 Open the Printer Properties dialog box 2 Click the Advanced tab 3 Click Document Options and then click Printer Features 4 Click Dry Time then select Change in the drop down list and then click the Change button A Dry Time slider is displayed Move the Dry Time slider toward More and then click OK 6 Click Ink Volume then select Change in the drop down list and then click the Change button An Ink Volume slider is displayed 7 Move the Ink Volume slider toward Light and then click OK E Note The colors in the image might become lighter e 8 Click OK If the problem persists try the following steps 1 Remove the photo paper and then load plain paper in the In tray 2 Press and hold down the Print Cancel button until the printer starts printing a self test page and then release the button 3 Repeat step 2 until the self test page contains no ink smears Part of the photo is faded If part of the photo is faded follow these guidelines Photo has unwanted border If the pho
13. Out tray off of the printer when printing a banner Print Use the What s This help to learn about the features that you see in the Printer Properties dialog box HP Deskjet 6980 series 1 Open the Printer Properties dialog box 2 Click the Paper Quality tab and then specify the following print settings Sizeis Letter or A4 A Source is Upper tray Type is HP Banner Paper 3 Select any other print settings that you want and then click OK CD DVD tattoos Guidelines e Refer to the instructions that are included with the media for the most current printing tips e To avoid damage to the printer do not feed a sheet of tattoos through the printer more than once e Separating any part of the tattoo from the protective backing sheet before printing could harm the printer Be sure that the tattoo covers the entire backing sheet with no exposed spaces e Donotuse tattoos that are separating from the backing sheet or that are wrinkled curled or damaged in any way e lf the tattoo sheets do not easily feed through the printer try one of the following suggestions Do notload the In tray to capacity Fanthe stack of tattoos Feed the tattoos one sheet at a time Prepare to print Load the paper 1 Verify that the printer is turned on 2 Remove the Out tray and then remove all paper from the In tray 3 Slide the paper width guide all the way to the left and then pull out the paper length gui
14. Paper jam occurs inside the Automatic Two Sided Printing Accessory Follow these steps to remove a paper jam from the duplexer 1 Turn off the printer 2 Pressthe buttons on the left and right sides of the duplexer and then remove it from the printer Warning Remove the duplexer before opening it when clearing a paper jam 3 Remove any paper inside the printer 4 Open the duplexer 5 Remove any paper from inside the duplexer 6 Close the duplexer and then re attach the duplexer to the printer Option for two sided printing cannot be selected The printer driver cannot sense the duplexer until a print job is sent to the printer Print a single sided document and then print the two sided document The option for using the duplexer will appear in the printer software User s guide 157 Chapter 12 If the option for the duplexer still does not appear verify that the following conditions exist The duplexer is attached to the printer The duplexer is enabled in the printer software e The media type and size selected on the Paper Quality tab are supported by the duplexer For a list of supported media types and sizes see the specifications for the duplexer Automatic Two Sided Printing Accessory Auto Two Sided Print Accessory with Small Paper Tray Only one side of the page prints when the two sided printing option is enabled Verify that the following conditions exist e The correct print options are set i
15. Print Quality Paper Source 5 Select any other print settings that you want and then click OK Use the What s This help to learn about the features that appear in the Printer Properties dialog box Documents Guidelines For draft documents use Fast economical printing Save paper with two sided printing Learn how to add a watermark to the document Do not exceed the In tray capacity 150 sheets of paper Prepare to print 1 2 3 User s guide Verify that the printer is turned on Raise the Out tray Slide the paper width guide all the way to the left and then pull out the paper length guide Place plain paper in the In tray pushing the paper into the printer until it stops Slide the paper guides firmly against the paper 1 Letter or A4 paper 75 Chapter 7 2 Legal paper extends over the edge of the In tray 6 Lower the Out tray Do not extend the Out tray extension stop when printing on legal paper Print 1 Open the Printer Properties box 2 Click the Printing Shortcuts tab 3 IntheWhat do you want to do drop down list click General Everyday Printing or Presentation Printing and then specify the following print settings Paper Type Automatic or Plain paper Paper Size An appropriate paper size 4 Select the following print settings A Print Quality Paper Source A Print On Both Sides if you want to print on both sides of the paper 5 Select any other print sett
16. access the EWS to change to ad hoc mode or reset the printer to factory defaults Turn radio off Follow these steps to turn off the wireless radio 1 Verify the printer is powered on and idle and that the Wireless Status light is illuminated 2 Open the top cover of the printer HP Deskjet 6980 series 3 Pressthe SES button twice two presses within 3 seconds The wireless radio and the Wireless Status light will turn off 4 Close the top cover TP Note Although now off the radio is still enabled and can turn on automatically EZ for example during software installation HP Report page The HP Report page supplies useful information about the printer s wireless wired and front USB port connections Print an HP Report page To print an HP Report page verify that the printer is powered on and idle and then press the Report Page button once If the printer has just been connected to a network wait a few minutes before printing the HP Report page to allow the printer to obtain valid settings Select the language The default language for the HP Report page is English Follow these steps to print the page in another language 1 Press the Report Page button to print the English version of the page 2 Onthe lower portion of the page find the language that you want 3 To print the page in that language follow the instructions that correspond to the language For example to print the page in French press and
17. cards in the In tray as far to the right as possible The side to be printed on should face down and the short edge should point toward the printer 5 Push the cards into the printer until they stop 6 Slide the paper guides firmly against the edge of the cards 7 Replace the Out tray Print 1 Open the Printer Properties dialog box 2 Click the Paper Quality tab and then specify the following print settings Size is An appropriate card size Type is Automatic or click More and then select an appropriate card type Source is Upper tray A Print Quality Normal or Best 3 Select any other print settings that you want and then click OK Use the What s This help to learn about the features that appear in the Printer Properties dialog box Transparencies Guidelines Do not exceed the In tray capacity 30 transparencies 80 HP Deskjet 6980 series Prepare to print 1 Verify that the printer is turned on 2 Raise the Out tray and then remove all paper from the In tray 3 Slide the paper width guide all the way to the left and then pull out the paper length guide 4 Place the transparencies in the In tray The side to be printed on should face down and the adhesive strip should face up and toward the printer 5 Carefully push the transparencies into the printer until they stop so that none of the adhesive strips catch on one another 6 Slide the paper guides firmly against the transparenci
18. from a PictBridge compatible camera using the front USB port Automatic paper type sensor Use the auto paper type sensor to optimize print quality for various papers Quiet Mode Use the Quiet Mode button when you require quieter printing such as with a baby sleeping or a client in the office Photo envelope feeder Use the photo envelope feeder to conveniently print single envelopes photos or postcards Bluetooth printing Print images without a cable using Bluetooth Use an optional HP Bluetooth Wireless Printer Adapter to print images from most Bluetooth devices to the printer without a cable connection Optional Automatic Two Sided Printing Accessory Purchase an Automatic Two Sided Printing Accessory to print two sided documents automatically Optional Auto Two Sided Print Accessory with Small Paper Tray Purchase an Auto Two Sided Print Accessory with Small Paper Tray to print two sided documents automatically and load small media from the back of the printer Optional 250 Sheet Plain Paper Tray Accessory Purchase a 250 Sheet Plain Paper Tray Accessory to expand the printer s paper handling capability 3 Get started Printer features Buttons and lights Paper trays Photo envelope feeder Print cartridges Ink backup mode Automatic paper type sensor For a description of the optional accessories see the optional accessories page Printer features The printer has several features to make printing easier and more efficient
19. is reduced To resume normal printing speed press the Quiet Mode button again The button is illuminated when Quiet Mode is active Quiet mode can be used in Normal Fast Normal and Draft print modes If the printer is printing while the Quiet Mode button is pressed Quiet Mode goes into effect on the next page The light on the Quiet Mode button will blink to show that the mode is pending and then turn on fully when Quiet Mode is in effect Print Cartridge Status lights The Print Cartridge Status lights indicate the status of the print cartridges User s guide 9 Chapter 3 1 The left status light represents the tri color print cartridge which is installed in the left side of the print cartridge cradle The light is on and solid when the tri color print cartridge is low on ink The light flashes when the tri color print cartridge needs to be serviced 2 The right status light represents the print cartridge that is installed in the compartment on the right side of the print cartridge cradle That print cartridge can be the black print cartridge the photo print cartridge or the gray photo print cartridge The light is on and solid when the black photo or gray photo print cartridge is low on ink The light flashes when the black photo or gray photo print cartridge needs to be serviced PictBridge lights Plug a PictBridge enabled camera into the front USB port using a digital camera USB cable to print digi
20. left side of the print cartridge cradle 2 Theright status light represents the black or the photo print cartridge One of these print cartridges is installed in the right side of the print cartridge cradle If the status light is on and not flashing e Check to see if a print cartridge is low on ink If a print cartridge is low on ink consider replacing the print cartridge e If neither print cartridge is low on ink press the Resume button If the Print Cartridge Status light remains on turn off and then turn on the printer If the status light is on and flashing Verify that the correct print cartridges are installed If you were printing a borderless document when the light started flashing follow the borderless printing guidelines Otherwise follow these steps 1 Raise the printer cover remove the print cartridge on the right and then lower the cover 2 Follow one of these steps Ifthe light is flashing Open the printer cover replace the print cartridge that you removed and then remove the other print cartridge Proceed to step 3 Ifthe light is off There is a problem with the print cartridge that you removed Proceed to step 3 3 Manually clean the print cartridge After cleaning the print cartridge reinsert it into the printer If the light continues to flash replace the print cartridge All lights are flashing The printer might need to be restarted 1 Press the Power button to turn off the printer and
21. lever 4 Slide the paper width guide against the edge of the photo paper 168 HP Deskjet 6980 series Print 1 2 4 Open the Printer Properties dialog box On the Printing Shortcuts tab click Photo printing borderless or Photo printing with white borders as the type of document and then select the following options Print quality Normal Best or Max dpi Paper size The appropriate photo paper size Paper source Rear tray Paper type The appropriate photo paper type Orientation Portrait or Landscape Set the following options as appropriate A HP digital photography options Advanced color settings Color management Grayscale quality Click OK to print the photographs Use the What s This help to learn about the features that you see in the Printer Properties dialog box Print envelopes Guidelines Avoid using envelopes that have the following qualities Have clasps or windows Have thick irregular or curled edges Are shiny or embossed Are wrinkled torn or otherwise damaged Align the envelope edges before inserting them in the rear tray Do not exceed the maximum capacity of the rear tray capacity 80 envelopes Prepare to print 1 2 User s guide Slide the paper width guide to the left Pull the paper lever forward and insert the envelopes Insert the envelopes with the address side facing outward and the flap to the left 169 Ch
22. lift the printer and orient it above the paper tray 4 Gently place the printer on top of the paper tray Load the 250 Sheet Plain Paper Tray Accessory Follow these instructions to load the 250 Sheet Plain Paper Tray Accessory Two parts The 250 Sheet Plain Paper Tray Accessory has two parts 1 2 Base Lower tray The lower tray has three size adjusters 160 HP Deskjet 6980 series Paper width guide 2 Paper width fence 3 Paper length guide 33349 Note When changing the paper size in the paper tray you must set all three EZ paper guides Set the paper size When changing the paper size in the paper tray all three paper guides must be set to the correct setting Follow these steps to set the paper size 1 Remove the lower tray from the base 2 Slide the paper width guide until the arrow is even with the correct setting 1 Align the arrows User s guide 161 Chapter 12 E Note To print on legal sized paper set the paper width guide to LTR 3 Setthe paper width fence by carefully inserting it into the appropriate slots 1 Tilt the fence forward 2 Insert the fence into the appropriate slots 3 Tilt the fence back until it locks into place E Note To print on legal sized paper set the paper width guide to LTR 4 Setthe paper length guide by pulling it until the arrow lines up with the paper size 1 Align the arrows Ez Note To print on leg
23. machine This enables the device to boot without requiring a hard or floppy disk drive Broadcast packet A packet sent from one device on a network to all devices on the network User s guide 43 Chapter 4 44 C Channel One of several pre set frequencies at which 802 11b enabled devices communicate in order to reduce interference The number of channels available varies by country region d DHCP Dynamic Host Configuration Protocol A protocol used to automatically assign an IP address to each device on a network e EAP Extensible Authentication Protocol EAP is a general protocol for authentication that also supports multiple authentication methods such as token cards one time passwords certificates and public key authentication WPA uses EAP Encryption A network security that encodes the data sent across a wireless network making the data unintelligible to eavesdroppers The printer supports WEP and WPA Encryption keys A sequence of characters or digits that a wireless device uses to encode data Encryption keys can be static as they are in WEP or dynamic as they are in WPA Ethernet A popular form of wired computer networking for Local Area Networks Ethernet cable There are two types of Ethernet cables A straight through cable is the most common and is used to connect devices on a network to a hub or router A crossover cable is used to connect two devices that have Ethernet ports but that are not hu
24. mode Shared Internet access EED What you need for a wireless infrastructure network User s guide 21 Chapter 4 22 To connect the printer to a wireless network you need the following A wireless 802 11b or g network that includes a wireless access point A desktop computer or laptop with either wireless networking support or a network interface card NIC You can use either an Ethernet wired connection or a wireless connection from the computer to the access point If you want to use an Ethernet connection to the access point follow the directions in the Setup Guide e Broadband Internet access recommended such as cable or DSL If you connect the printer on a wireless network that has Internet access HP recommends that you use a wireless router access point that uses Dynamic Host Configuration Protocol DHCP e Network name SSID e WEP key suggested WPA Passphrase if needed Ad hoc mode When the printer is set to the ad hoc communication mode the printer communicates directly with other wireless devices on the network without the use of a WAP You might want to use an ad hoc connection if you do not want to invest in an access point or you want to set up a simpler more casual network 33349 Note An ad hoc is available if you do not have an access point However it EZ provides little flexibility a low level of network security and slower network performance than with an access point For a wireless
25. most tabs 2 Goto Print Task Quick Sets on any tab where it is displayed 3 n the drop down list click the print task that you want to use fane Fiir Shoteuls Papeutduslly Effects Farathesy Coke Senece Pree Tak Clack Sets Tygi nee Quek Seb rere her 5m it HS x18 ches bettas at Luton Eiden Printing S nunca ir Butcnsbosly Steel ww Prt Quality Type iE Fast Dust ow Pisin papas Black recede di 30 Coker output Yon User s guide 97 Chapter 8 4 Click OK d Note To restore default print settings click Default Print Settings in the Print EZ Task Quick Sets drop down list and then click OK Create a print task quick set Follow these steps to create a print task quick set 1 Open the Printer Properties dialog box 2 Select the options that you want to include in the new print task 3 Goto Print Task Quick Sets on any tab where it is displayed 4 Type a name for the new print task in the Print Task Quick Sets drop down list and then click Save The print task quick set is added to the drop down list Ez Note If you add more options to the print task rename the print task and then click OK Delete a print task quick set Follow these steps to delete a print task quick set 1 Open the Printer Properties dialog box A Print Task Quick Sets drop down list is displayed at the top of most tabs 2 Goto Print Task Quick Sets on any tab where it is displayed 3 Inthe drop down l
26. not included with the printer Install the photo print cartridge To install the photo print cartridge remove the black print cartridge from the printer and then install the photo print cartridge in the right side of the print cartridge cradle 3334 Note Toprotecta print cartridge when it is not in the printer follow these storage EZ guidelines Use the photo print cartridge 1 Open the Printer Properties dialog box 2 Click the Printing Shortcuts tab 3 Inthe What do you want to do drop down list click either Photo Printing borderless or Photo Printing with white borders 4 Inthe Print Quality drop down list click Normal or Best T Note For maximum dpi quality on the Paper Quality tab click Maximum EZ dpi in the Print Quality drop down list 5 Inthe Paper Type drop down list click the appropriate photo paper type 6 Select any other print settings that you want and then click OK Store the photo print cartridge Follow these guidelines when storing the photo print cartridge Maximum dpi 64 The maximum dpi print quality setting offers 4800 x 1200 optimized dots per inch dpi printing The 4800 x 1200 optimized dpi is the highest quality resolution for this printer When 4800 x 1200 optimized dpi is selected in the printer software the tri color print cartridge HP Deskjet 6980 series prints in the 4800 x 1200 optimized dpi mode up to 4800 x 1200 optimized dpi color and 1200 input dpi If a photo pri
27. obtain IP addresses Install the printer on an Ethernet network Installing the printer on an Ethernet network is a two part process 50 HP Deskjet 6980 series First you must connect the printer to the network Then you must install the printer software on each computer that will use the printer e Connect the printer to an Ethernet network e Install the printer software Connect the printer to an Ethernet network Follow these steps to connect the printer to an Ethernet network 1 If necessary set up the printer hardware For printer hardware setup instructions see the setup poster that came with the printer 2 Verify that the printer is powered on 3 Connect the Ethernet cable to an available port on the network hub or router Ez Note Do not plug the Ethernet cable into a port labeled WAN Uplink or f Internet 4 Connect the Ethernet cable to the Ethernet port on the back of the printer 3334 Note The printer s wireless radio is disabled when a Ethernet cable is EZ connected to the printer 5 Doone ofthe following State of the Link light Task Go to step 6 Off Repeat steps 2 through 4 If the lights are still off verify the following items The printer is powered on The network hub or router is powered on A All cable connections are secure You are using an Ethernet cable User s guide 51 Chapter 4 State of the Link light Task 6 Print an HP Report page 7 Ins
28. or the rear access door must be attached to the printer 2 Insert the accessory into the back of the printer until both sides snap into place 33349 Note Do not press the buttons on either side of the accessory when EZ installing it into the printer Use the buttons only when removing the accessory from the printer Enable the duplexer Follow these step to enable the duplexer 1 Open the printer Toolbox 2 Click the Configuration tab 3 Click Automatic Two Sided Printing Module or Auto Two Sided Print Accessory with small paper tray and then click Apply User s guide 165 Chapter 12 4 Click OK in the confirmation box that is displayed 5 Click the X in the upper right corner to close the screen Ez Note After the duplexer is enabled it is not necessary to re enable it every time f you print Print postcards Guidelines e Use only cards that meet the specifications for the Auto Two Sided Print Accessory with Small Paper Tray For more information see the Auto Two Sided Print Accessory with Small Paper Tray specifications e When printing a large number of cards remove the printed material from the printer s Out tray about halfway through the print job e Do not exceed the maximum capacity for the rear tray 100 cards Prepare to print 1 Slide the paper width guide to the left 2 Pullthe paper lever forward and insert the cards The address side of the cards should face outward 3 Release the paper leve
29. print Use the What s This help to learn about the features that appear in the Printer Properties dialog box Print brochures with borders 1 2 3 5 Open the Printer Properties dialog box Click the Printing Shortcuts tab In the What do you want to do drop down list click Presentation Printing and then specify the following print settings Paper Type An appropriate brochure paper Do not select Automatic Paper Size An appropriate paper size Select the following print settings as appropriate Print Quality Print In Grayscale A Print On Both Sides Select any other print settings that you want and then click OK Use the What s This help to learn about the features that appear in the Printer Properties dialog box Greeting cards Guidelines 78 Unfold prefolded cards and then place them in the In tray Do not exceed the In tray capacity 30 cards HP Deskjet 6980 series Prepare to print 1 Verify that the printer is turned on 2 Raise the Out tray and then remove all paper from the In tray 3 Slide the paper width guide all the way to the left and then pull out the paper length guide 4 Fanthe edges of the greeting cards to separate them and then align the edges 5 Place the greeting cards in the In tray with the side to be printed on facing down 6 Push the cards into the printer until they stop 7 Slide the paper guides firmly against the paper 8 Lower the Out tr
30. right side of the print cartridge cradle 33349 Note To easily identify the correct side of the cradle in which to install the print EZ cartridge match the symbol on the print cartridge label with the symbol above the print cartridge cradle Selection numbers When buying replacement print cartridges look for the print cartridge selection number You can find the selection number in three places e Selection number label Look atthe label on the print cartridge that you are replacing 112 HP Deskjet 6980 series 1 Selection number label Printer documentation For a list of print cartridge selection numbers see the reference guide that came with the printer Print Cartridge Information dialog box For a list of print cartridge selection numbers open the printer Toolbox click the Estimated Ink Level tab and then click the Print Cartridge Information button Ink backup mode The printer can operate with only one print cartridge installed For more information see Ink backup mode Installation instructions Follow these steps to install a print cartridge 1 2 3 4 5 User s guide Verify that the printer is turned on Load Letter or A4 plain white paper in the In tray Open the printer cover Wait until the print cartridge cradle moves to the right side of the printer and is idle and silent and then lift the print cartridge latch to the open position Slide the print cartridge out of the print cartr
31. that the paper guides fit firmly against the edge of the paper Reprint the document HP Deskjet 6980 series Parts of the document are missing or printed in the wrong place Open the Printer Properties and confirm the following options Tab Setting Finishing Orientation Verify the appropriate orientation Paper Quality Size is Verify the appropriate paper size Scale to fit Select this option to scale text and Effects graphics to the paper Finishing Poster printing Verify that Off is selected If parts of the document are still missing the printer settings might be overridden by the software program print settings Select the appropriate print settings from within the software program Envelope is printed at an angle 1 Slide the flap inside the envelope before loading it in the printer 2 Confirm that the paper guides fit firmly against the edge of the envelope 3 Reprint the envelope Document does not reflect the new print settings The printer settings might differ from the software program print settings Select the appropriate print settings within the software program Problems with borderless documents Borderless printing guidelines When printing borderless photos or brochures follow these guidelines e Verify that the paper size that is specified in the Paper Size drop down list on the Printing Shortcuts tab matches the size of the paper that is loaded in the In tray e Select the appropriate paper type i
32. the computer hard disk space RAM and processor speed meet the system requirements The system requirements are listed in the reference guide that came with the printer 2 Make space available on the hard drive by deleting unwanted files If you continue to have problems If you continue to have problems after investigating the troubleshooting topics shut down the computer and then restart it If you still have questions after restarting the computer visit HP Technical Support at www hp com support HP support process Visit HP Technical Support at www hp com support HP online service and support is always available to all HP customers for the life of their HP products It is the fastest source for up to date product information and expert assistance and includes the following features Fast access to qualified online support specialists Software and printer driver updates for your product Valuable product and troubleshooting information for common problems Proactive product updates support alerts and HP newsgrams that are available when you register your product 2 For Europe only Contact your local point of purchase If your printer has a hardware failure you will be asked to bring it back to your local point of purchase Service is free during the printer limited warranty period After the warranty period you will be quoted a service charge 3 Call HP support User s guide 149 Chapter 11 For the appro
33. then click OK Select one of the following options in the drop down list Upper tray prints from the In tray Lower tray prints from the 250 Sheet Plain Paper Tray Accessory HP Deskjet 6980 series Upper then lower prints from the In tray If the In tray is empty the printer prints from the 250 Sheet Plain Paper Tray Accessory Lower then upper prints from the 250 Sheet Plain Paper Tray Accessory If the accessory is empty the printer prints from the In tray Rear tray prints from the Auto Two Sided Print Accessory with Small Paper Tray This option is displayed only if the accessory is attached to the printer Print task quick sets Use print task quick sets to print with or save print settings that you use often If you frequently print on envelopes for example you can create a print task that contains the paper size print quality and orientation setting that you normally use for envelopes After creating the print task simply select it when printing on envelopes rather than setting each of the print settings separately E Note The printer software can save up to 25 print task quick sets Create a print task or use the specially designed print tasks that are available in the Print Task Quick Sets drop down list Use a print task quick set Follow these steps to use a print task quick set 1 Open the Printer Properties dialog box A Print Task Quick Sets drop down list is displayed at the top of
34. then press the Power button to restart the printer Proceed to step 2 if the lights continue to flash Press the Power button to turn off the printer Disconnect the printer power cord from the electrical outlet Reconnect the printer power cord to the electrical outlet Press the Power button to turn on the printer Ege apo Im Document prints slowly 148 Multiple software programs are open The computer resources are insufficient for the printer to print at its optimum speed To increase printer speed close all unnecessary software programs when printing Complex documents graphics or photos are printing Documents containing graphics or photos print more slowly than text documents HP Deskjet 6980 series Best or maximum dpi print mode is selected The printer prints more slowly when Best or maximum dpi is selected as the print quality To increase the printer speed select a different print quality mode Printer is in ink backup mode The printer might print more slowly if it is in ink backup mode To increase the print speed use two print cartridges in the printer Printer software is outdated Outdated printer software might be installed For information about updating the printer software see the software update page Computer does not meet system requirements If the computer does not have enough RAM or a large amount of free space on the hard drive the printer processing time will be longer 1 Verify that
35. which devices communicate with each other through a Wireless Access Point WAP such as a wireless network hub router or gateway LAN Local Area Network A high speed type of computer network that connects devices that are a relatively short distance from one another An Ethernet network is one type of LAN m MAC address Media Access Control address The hardware address for a device on a network The printer s MAC address is displayed on the HP Report page Mb s megabits per second The measure for the rate at which a network functions For example 1 Mb s equals 1 000 000 bits per second or 125 000 bytes per second mDNS As an alternative to a Domain Name Server a device issues a Multicast Domain Name Server mDNS notification to provide information regarding its service The notification includes the type of service such as printing the name of the service such as your printer IP and port addresses and other necessary information Each device on the network receives the notification and stores the information in a personal DNS server n Network name A network name is an alphanumeric case sensitive character string that provides basic access control to a wireless network A network name is also known as a Service Set Identifier SSID O p Packet A message sent from one device on a network to other devices on the network Protocol A language that devices on a network use to communicate with each other
36. you place the printer on a network connected to the Internet it is recommended that you use a gateway so that the printer s IP address is assigned through DHCP A gateway can either be a router or a Windows computer running Internet Connection Sharing ICS For more information about ICS see the documentation that came with the Windows computer Ethernet network examples To see some examples of Ethernet networks see the Ethernet network examples page HP Deskjet 6980 series Printing Computers on the network send print jobs directly to the printer which prints them in the order received The printer can accept print jobs sent simultaneously from four users For example if five users each send a print job to the printer at the same time the printer accepts four of the print jobs and rejects the fifth The user who sent the fifth print job should wait a few minutes and then resend the print job What you need for a wired network To connect the printer to a wired network you need the following e A functional Ethernet network that includes an Ethernet router switch or a wireless access point with Ethernet ports e CAT 5 Ethernet cable Although standard Ethernet cables look similar to standard telephone cables they are not interchangeable There is a different number of wires in each one and each has a different connector An Ethernet cable connector also called an RJ 45 connector is wider and thicker and always has eight contac
37. 1 Chapter 12 The duplexer only supports certain paper types For a list of supported paper types see the documentation that came with the duplexer Install the duplexer Follow these steps to attach the duplexer to the printer 1 Push the two latch handles on the printer s rear access door toward each other and then remove the door T Note Do not discard the rear access door In order to print either the E duplexer or the rear access door must be attached to the printer Insert the duplexer in the back of the printer until both sides snap into place d Note Do not press the buttons on either side of the duplexer when installing EZ itin the printer Use the buttons only when removing the duplexer from the printer Enable the duplexer Follow these step to enable the duplexer 1 2 3 152 Open the printer Toolbox Click the Configuration tab Click Automatic Two Sided Printing Module or Auto Two Sided Print Accessory with small paper tray and then click Apply HP Deskjet 6980 series 4 Click OK in the confirmation box that is displayed 5 Click the X in the upper right corner to close the screen Ez Note After the duplexer is enabled it is not necessary to re enable it every time z you print Automatic two sided printing To print a two sided document automatically one of the following accessories must be attached to the printer Automatic Two Sided Printing Accessory Auto Two Sided Print
38. 139 Document is misprinted veiis o aeneae eii a Ei a E ETAR AEAEE EEA 140 Problems with borderless documents c cccceccceeeeeeece eee eeeeeeeaeeeaeeseeeeaeeseeeaes 141 EITOPTINGSSaOeS sorre ea e e a Aa a e ARAS bun 145 Printer lights are on or flashing ccccccseeeccceeececcesseeeceeueeeeceuseeesceeeessaaeeeesaaaes 147 Document prints slowly usi tscosena et uo brQau orta kaa testis c eod va Deka a ek xsv ern doit ot Dea ui 148 If you continue to have problems cccccccssecccseeecceeeecceeeecceueecsucesseueeeseeeessaes 149 Fil SUDPOIE PIOCOSS e T ETE 149 PICCOSSOMCS EM TET 151 Automatic Two Sided Printing Accessory duplexer sseussssss 151 250 Sheet Plain Paper LEdye a ouod meo asta sexe aa 159 Auto Two Sided Print Accessory with Small Paper Tray 164 SUPPE S toto a oer Eton ert Cen cnm uM ELA BL ecu ere ee 175 mejor E aak 175 SB CADDIES MEE IEEE E OLD D HM 175 PACCOSSOMNMES aident soon auta ut Miu adea Dette ie Sede cee dels lee een ds 175 Specifications NONE TT TET E 176 Printer sDPeciliCallOriS ondas Sees cep tpa tetro ed seas erui EE Du UD 176 Environmental information seesessssesseeeenee ener 177 Environmental statement s or iiaiai k aida aana iaiia Ea ieia 177 Prnt cartridge TecOVOly scrip ania RE EE 178 3 Welcome To find an answer to a question select one of the following topics Special feature
39. 1b enabled devices communicate in order to reduce interference The number of channels available varies by country region Not applicable means that the wireless network is disabled The printer s authentication setting Open System No authentication is being used Shared Key The printer is using a WEP key for authentication WPA PSK Authentication that uses a Pre Shared Key PSK Used as part of WPA for small networks e None No authentication is in use Encryption The printer s encryption setting e 64 bit WEP Printer is configured with a five character or 10 digit WEP key e 128 bit WEP Printer is configured with a 13 character or 26 digit WEP key AES An encryption method that can be used with WPA TKIP An encryption method that can be used with WPA e None No encryption is being used Access Point HW address User s guide The MAC address of the Wireless Access Point WAP for the printer s network This setting applies only to infrastructure 39 Chapter 4 continued Item Miscellaneous Meaning networks Not applicable means that the printer is set to ad hoc communication mode The Miscellaneous section contains information that applies to both Ethernet and wireless networks and PictBridge connections Item Total Packets Transmitted Meaning Number of packets sent without error This item might be requested by HP Service and Support Total Packets Received
40. 3339 Note f your printer is not connected to a network you will need a USB cable to EZ configure the Bluetooth settings Connect a USB cable from your computer to the rear USB port on the printer Open the printer Toolbox Click the Configure Bluetooth Settings tab Configure the settings you want and then click Apply IL If your printer is connected wirelessly or by Ethernet cable to a network 1 Open the printer s embedded Web server EWS 2 Click the Bluetooth tab 3 Configure the settings you want and then click Apply The following table describes the Bluetooth settings Option Description Device Address The MAC address of your Bluetooth wireless printer adapter Device Name The name assigned to the printer that appears on other Bluetooth devices when they locate the printer You can enter a new printer name Passkey The 4 digit number you must enter before you can print using Bluetooth The default passkey is 0000 To change the Passkey e Toolbox Click Change Passkey and then enter a new 4 digit number e EWS Enter a new 4 digit number Reset Bluetooth To reset Bluetooth to factory default settings e Toolbox Click Reset Device Access e EWS Click Yes reset Bluetooth Visibility To select the printer s visibility to other Bluetooth devices e Toolbox Click the Make device visible to other Bluetooth devices check box to allow any Bluetooth device within range to discover and use the printer
41. 3339 Note The Report Page should show the printer on the same network as the EZ Pocket PC See the setup guide for information on changing the printer s wireless network settings if needed 2 Inthe iPAQ s HP Mobile Printing program tap Tools and then tap Print Config 3 Select the Printers tab and then tap Add User s guide 57 Chapter 4 58 po c o Or s In the Add Printer screen select Network and then tap Next In the Specify Printer screen select the printer manufacturer and model Enter the IP address of the printer from the HP Report Page Enter a unique name for the printer to help with identification As appropriate select from the following check boxes Enable raw file type Sends an unprocessed file such as PDF directly to the printer Set as default printer Sets the current printer the default printer Tap Finish The Configuration screen is displayed Tap OK on the Configuration screen The My Printers screen is displayed with the added printer Step 4 Print a file E Note See www hp com go pocketpoprint for supported file types 1 2 Open HP Mobile Printing and tap the File View icon on the command bar Do one of the following tasks To display the files on the Pocket PC Tap the My Device icon on the command bar To display the files on the network Tap the Network icon on the command bar type the path name and then tap OK You might be prompted to enter a user name a
42. 8 100 After the first side of the page is printed the printer pauses while the ink dries When the ink is dry the paper is pulled back into the duplexer and the reverse side of the page is printed Do not remove the paper from the printer until both sides of the page have been printed Tablet binding Follow these steps to print a two sided document with a tablet binding 1 Open the Printer Properties dialog box 2 Click the Finishing tab qU varead Prin Shotcus Paper Qualty Effect Penher Coker Senat Pret Tak Queck 5en Tyga rema uk Set eres heih w Dave D icureer 224i F in On Bode Sacer iv Use miep ura c Preperee Lapok Ei Fip Pages Un B Epiha Lyr on Pred Previa Shrove Pret Poeni ren gt Poua if Lardicape Hia Image 1 page per sheet wi Ec Select the Print on both sides check box Select the Use auto duplex unit check box Select the Preserve layout check box Select the Flip pages up check box Select any other print settings that you want and then click OK After the first side of the page is printed the printer pauses while the ink dries When the ink is dry the paper is pulled back into the duplexer and the reverse side of the page is printed Do not remove the paper from the printer until both sides of the page have been printed OP QUU oom ep HP Deskjet 6980 series Manual two sided printing If an optional two s
43. 802 11 Click the Advanced tab Under Network Settings select Infrastructure or Ad Hoc and then click WEP encryption Select the authentication method from the Authentication drop down list 7 Enter the WEP key in the Key box re enter the WEP key in the Confirm Key box and then click a number in the Index drop down list to assign the WEP key an index number ae oN s 9 HP Deskjet 6980 series 33349 Note Ifthe network uses multiple WEP keys repeat step six for each WEP EZ key Assign each WEP key a different index number 8 Review the configuration summary click Apply and then close the EWS Open system A wireless network that does not use any authentication or encryption method is referred to as an open system An open system can still have a minor level of security if the network s wireless access point s does not broadcast the network s network name SSID A device trying to join the network must then know the network name before connecting For more information about network names see the network name SSID page An open system is highly vulnerable to eavesdropping and intrusion Configure the printer for an open system Follow these steps to configure the printer for an open system Open the printer s embedded Web server EWS Click the Networking tab Under Connection click Wireless 802 11 Click the Advanced tab Under Network Settings select Infrastructure or Ad Hoc and then click No Authenti
44. A popular network protocol is TCP IP User s guide 45 Chapter 4 46 r RJ 45 The type of plug at the end of an Ethernet cable Router A complex networking device that directs packets from one network to another network A router can act as a gateway between a LAN and the Internet S Static IP address An IP address that is manually assigned to a device on a network A static IP address remains fixed until changed manually Alternative methods for assigning IP address are DHCP and AutolP Subnet A small network that acts as part of a large network It is recommended that the printer and the computers that use the printer all be on the same subnet Subnet mask A number that identifies the IP addresses that belong to a subnet Switch A network device that manages network traffic in order to minimize collisions and maximize speed t TCP IP Transmission Control Protocol Internet Protocol TCP IP is the network communication protocol used on the Internet The printer s built in networking feature supports LANs that use TCP IP TKIP Temporal Key Integrity Protocol TKIP is an encryption method used in WPA u Unicast packet A packet sent from one device on a network to another device on the network W WEP Wired Equivalent Privacy WEP provides security by encrypting data sent over radio waves from one wireless device to another wireless device WEP encodes the data sent across the network making the data unintel
45. Accessory is attached to the printer follow these steps to clear a paper jam from the Two Sided Printing Accessory If the Auto Two Sided Print Accessory with Small Paper Tray is attached to the printer follow these steps to clear a paper jam Auto Two Sided Print Accessory with Small Paper Tray Paper problems Printer does not feed paper Try one or more of the following solutions e Reduce the number of sheets in the In tray e Remove the paper from the In tray and then reload it e Use adifferent type of paper Printer ejects paper If the printer ejects the paper try one of the following solutions e Move the printer away from direct sunlight The printer might have been placed in direct sunlight which can affect the Automatic Paper Type Sensor e Select a paper type other than Automatic User s guide 129 Chapter 11 e fyouare performing a color calibration install both the tri color and the photo print cartridges e Ifyou are printing a borderless document and the Resume and Print Cartridge Status lights are flashing follow the borderless printing guidelines e Verify that the protective piece of plastic tape has been removed from the print cartridges e Ifyou are printing a borderless document and the Resume light and a Print Cartridge Status light are flashing you might be trying to print a borderless document with only the black print cartridge installed When printing a borderless document always have the
46. Accessory with Small Paper Tray The two sided printing accessories only support certain paper types For a list of supported paper types see the documentation that came with the accessory If a two sided printing accessory is not attached to the printer or you are printing on an unsupported paper type use manual two sided printing Binding type Select the type of binding that you want for the two sided document and then follow the steps for that binding Book binding Tablet binding Ez Note Book binding is the most common type of binding Book binding Follow these steps to print a two sided document with a book binding User s guide 153 Chapter 12 After the first side of the page is printed the printer pauses while the ink dries When the ink is dry the paper is pulled back into the duplexer and the reverse side of the page is printed 1 Open the Printer Properties dialog box 2 Click the Printing Shortcuts tab and then click Two sided duplex printing in the drop down list a Avon Pring Shouts Papesi usHp Effects Feather Cote Seni uon ln tae seen bo dde Paper Trt Print Qualiy Horea r Prt On Beth ades 3 3 Inthe Print on both sides drop down list click Automatically 4 Select any other print settings that you want and then click OK Do not remove the paper from the printer until both sides of the page have been prin
47. Encryption involves using a password to encode data sent over a wireless network in order to make the data unintelligible to eavesdroppers Only devices that know the password can decode the data Types of encryption The printer supports four types of encryption Each type of encryption has its benefits and limitations Encryption type Open System Description Devices on a network do not encrypt data Benefits Least complicated strategy Limitations Provides no protection against eavesdroppers User s guide 29 Chapter 4 continued Encryption type WEP encryption AES TKIP 30 Description Devices on a network share a password called a WEP key to encode and decode data Advanced Encryption Standard AES is a U S government sponsored encryption method that uses a complex algorithm called Rijndael AES uses encryption keys to encode data AES automatically changes the encryption keys after a certain time interval thus making the wireless network less vulnerable to eavesdropping Temporal Key Integrity Protocol TKIP uses encryption keys to encode data TKIP automatically changes the encryption keys after a certain time interval thus making the wireless network less vulnerable to eavesdropping Benefits Simplest strategy that provides encryption Since the encryption key changes automatically the data is more difficult for eavesdr
48. HP Deskjet 6980 series User s guide Hewlett Packard Company notices The information contained in this document is subject to change without notice All rights reserved Reproduction adaptation or translation of this material is prohibited without prior written permission of Hewlett Packard except as allowed under copyright laws The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Acknowledgements Microsoft Windows and Windows XP are registered trademarks of Microsoft Corporation TrueType is a U S trademark of Apple Computer Inc Adobe Adobe Photoshop and Acrobat are trademarks of Adobe Systems Incorporated Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Copyright 2005 Hewlett Packard Development Company L P Accessibility The HP printer provides a number of features that make it accessible for people with disabilities Visual The printer software is accessible for users with visual impairments or low vision through the use of Windows accessibility options and features It also supports most assistive technology such as screen readers Braille readers and voice to text applications For use
49. If not selected only sending devices that have stored the printer s Bluetooth device address can discover and use the printer e EWS Select one of the following options Visible to All Any Bluetooth device within range can discover and use the printer Not Visible Only sending devices that have stored the printer s Bluetooth device address can discover and use the printer User s guide 55 Chapter 4 continued Option Description Security Level To set the level of security Select one of the following options e Low The printer does not require a passkey Any Bluetooth device within range can print to the printer e High The printer requires a passkey from the Bluetooth device before allowing the device to send a print job to it HP iPAQ Bluetooth printing 56 To print a file wirelessly using Bluetooth from the HP iPAQ Pocket PC complete the following steps Step 1 Install Mobile Printing Install HP Mobile Printing from a desktop computer to the Pocket PC through Microsoft ActiveSync 1 Save the installer program hpmobileprinting exe from www hp com go pocketpcprint software to a desktop computer 2 Connect a Pocket PC to the desktop computer by using the ActiveSync cradle To properly install this software the Pocket PC must be in the ActiveSync cradle If you need help connecting with ActiveSync see the Pocket PC user guide 3 Double click hpmobileprinting exe on the desktop computer The inst
50. Ozone Ozone depleting chemicals such as CFCs have been eliminated from Hewlett Packard s manufacturing processes Recycling Design for recycling has been incorporated into this printer The number of materials has been kept to a minimum while ensuring proper functionality and reliability Dissimilar materials have been designed to separate easily Fasteners and other connections are easy to locate access and remove using common tools High priority parts have been designed to access quickly for efficient disassembly and repair Printer packaging The packaging materials for this printer have been selected to provide maximum protection for the least cost possible while attempting to minimize environmental impact and facilitate recycling The rugged design of the HP Deskjet printer assists in minimizing both packaging materials and damage rates Plastic parts All major plastics and plastic parts are marked according to international standards All plastic parts used in the printer housing and chassis are technically recyclable and all use a single polymer Product longevity To ensure the longevity of the HP Deskjet printer HP provides the following e Extended warranty Details can be found in the reference guide that came with the printer e Replacement parts and consumables are available for a limited period after production has stopped e Product take back To return this product to HP at the end of its useful life go to www hp co
51. PictBridge Status Number of packets received without error This item might be requested by HP Service and Support e Connected The printer is connected to a digital camera e Error Something is wrong with the PictBridge connection PictBridge Last Error The last known error to occur in the printer PictBridge function since the printer was last turned on Embedded Web server EWS The embedded Web server EWS provides a simple way to manage the printer on a network 40 Use the printer s EWS to do the following e Check the printer s status e Adjust the printers network configuration e Check estimated ink levels in the print cartridges View network statistics Configure the printer s wireless security settings e Configure Bluetooth settings e Visit HP s Web site for support information and to purchase supplies It is recommended that the printer and the computers that use it be on AN Caution the same subnet Printer installation across subnets can be problematic depending on the type of router used Before using the printer s internal Web page verify that the printer and the computer are powered on and connected to the network HP Deskjet 6980 series Open the Embedded Web Server Follow these steps to open the printer s internal Web page 1 Launch the Internet browser Use Microsoft Internet Explorer 5 0 or higher or Netscape 4 75 or higher 2 Enter either the printer s IP address o
52. Print other COCUMENEMS cccccccceccc cece ceeeeeeeeae eee eesaeeseeeeseeesseeeseeeseeeeaeeeseees 73 EVN ecc CE NI 73 B WIETNC S E Ut 74 DOCUMENTS Rue R E e 75 EMV GLOWS S i ERE E E E E O eee ae Anca 76 OGM S mirena a a dui a a Ges tec a TT Greeting cald aon iina es E R 78 OL Gis fo RR ene ene Oe a a ee ee eo ene NE 79 RAINS DARCI CIOS ann a a at ad MD LLL Md 80 LADE ko ere ctr aCe ne IM UL ue Lnd ML E 81 Index cards and other small media cccccccseccececeecceeecueeceeeceeeceeseueeseeceeeenaes 83 BOOKS ase se AE cian ELM E AE E nas used Seiad aston Guat ET 84 1 10 11 POSTON S RERO RERO Ec 85 IronsonstrarislerS uod teu a eM cr melas ts DM cu Hs Cd ec EI 86 SYST RITIENE ene ee re ee ee ee eee een E 88 GB DY DtatGOS SP re ales eee S 89 BRUTE UD S ahaa eR NK Cr 91 FUMING SI NONUC licer Rc E 91 Fast economical printing ccccceeeecceeeeeeeeeceeeeeeeeeeeeeeeeceeeeseeaeeeesseeeeeeeseeeeesaeees 92 General everyday printing cccccsssccccsseecceeececceuececeeeeeseuseesseeeessegeessgesessaneeeeas 92 Presentation printing atictccnt stun tonrotaretetinecebvtndncd 2 ykex tela doxtactocort re Ri Val dCad te kudx ERAS ndn 92 rt grayseale sc iodee oc eret est ades desee bd esa ee e una re eaa GENER RR d s 92 Selecta print qualibus dos ten codus edi uai iei ero tea a rie e quin RIA Des iu C LL a 92 Sethe page Order aonne asa Dictus fiebat tesi d ae
53. Properties dialog box 2 Click the Effects tab 3 Click a watermark in the Watermarks drop down list Advanced Prin Shoes Pape ually Effects Frithe Coke Serviced Pret Tatk Quick Set l Tygi nee Guik Seb rusts keii ETT Firing Cetenz TH Ach Spe CO Pret Document On Q X ol Monel Sie 7 Center cn page Mxgnz MWagemnark r C ill CT Fral Page rb a imis D a If you do not want to use one of the listed watermarks create a new watermark 4 Choose one of the following actions Ifyou want the watermark to appear on the first page only select the First Page Only check box f you want the watermark to appear on all printed pages leave the First Page Only check box clear 5 Print the document according to the instructions for the paper type Create or change a watermark Follow these steps to create or change a watermark 1 Open the Printer Properties dialog box 2 Click the Effects tab User s guide 107 Chapter 8 3 Click the Edit button The Watermark Details dialog box is displayed Curer MW ibenneaikos nore Confer SAMPLE Maler Messa EST hettaga Angie E Diagonal C3 Hoczontal Font attibubes Mane Arial Lok mmm s 0 3 vj Shadng Very Eght Size Style Ho 2 Ba Y E 4 Choose one of the following actions Click the New button Select an existing watermark to change 5
54. Type the watermark message and then select the message angle and the font attributes 6 After you have set the watermark details click OK For instructions about applying watermarks follow the steps for applying an existing watermark to a document Use the What s This help to learn about the features that you see on the Printer Properties dialog box 108 HP Deskjet 6980 series Printer software Use the Printer Properties dialog box to select printing options Use the What s This help to learn more about specific print settings Use the Printing Shortcuts tab to specify print settings quickly View the Ink Status window for the approximate ink level of each print cartridge Download printer software updates for the latest features and improvements Printer Properties dialog box The printer is controlled by software that is installed on the computer Use the printer software also known as the printer driver to change the print settings for a document To change the print settings open the Printer Properties dialog box 3334 Note The Printer Properties dialog box is also referred to as the Printing Ey Preferences dialog box Open the Printer Properties dialog box Follow these steps to open the Printer Properties dialog box 1 Open the file that you want to print 2 Click File click Print and then click Properties or Preferences The Printer Properties dialog box is displayed 33349 Note The path to the Pr
55. a uisus coto es MR MA LUE 93 Print multiple pages on a single sheet of paper sseeeeeeeeeeeeee 94 PRACOV a cca dlnes theese 94 Sera custom Paper SiZ saans uito Oc ahaa a DU ea tate ie 94 Select a paper DVD ites task ie slnat here does inanis demam qux M dunes ue Edu be dE 95 Selecta paper SOU CO iota nece convicio boc re ied eed ed ede 96 FINE Tas dul c KSelS ooo ocuat t auda toenail tases doo Tue mast a2 dona c pda ced SE tasses qood 97 Automatic two sided printing cccccceeecceseeeeeeeeeeeeeeeeeesaaeeeseeesesesseeeeseeesaeesaaees 98 Manual two sided printing ccccccscccsseccesceseeecseseseueceeesecseessueeeneeessueesneseneas 101 Resize aCOCUINGINE eiera cee Dem 105 VAISSELLE 107 Printer SONWANE oso cee bes edolefd etnies Los efi UA aS 2 109 Printer Properties dialog DOX ccccsssccsesceceecesesececsececeueeseseeeeeseseeeseaeeenseseneas 109 Whats THIS PBID RO m T T 109 Ink Status WIN COW asso ocho Ban a hA I uc I Mel DLE MURS E 109 Download printer software updates sseeesssessseseeeeennnnenn 110 Maintenance 4o am edid eu cassum ME es 112 Install Dri CAPMIIO OSS m a1609 09 m Uia 1d iiaa io tdi EDU VETE A DRUSS 112 Set the auto olf TealtUle sasic cesses rede ete paesi ortae o e eec eeu diei cases as 115 Align the print cartridges isooctxecbent cut deuda rao ba Ycoue Renan Fen uua a eu red ib spa aida 116 Calibrate Color et P 116
56. access point 3 Insert the printer software CD in the computer CD ROM drive and then follow the onscreen instructions This runs the Setup Wizard 4 Onthe Connection Type screen select Wired Network and then click Next Follow the onscreen instructions to complete the network installation 6 When the installation is complete open Printers and Faxes in Control Panel and delete the printers for the USB installation e Wireless networking Wireless For setup information click one of the following options e Wireless network basics e Wireless security For a description of the printer s wireless feature click one of the following options SecureEasySetup button Wireless Status light Report Page button Network light Wireless radio HP Report page Embedded Web server EWS Other information e Resetting the printer to the factory defaults e Troubleshooting e Glossary networking basics The printer s built in wireless communications feature allows you to connect the printer directly to an 802 11g or 802 11b Wi Fi wireless network without the aid of an external print server To install the printer on a wireless network follow the wireless installation instructions in the Setup guide Wi Fi 802 11g and 802 11b Wi Fi is a wireless communications technology that allows you to connect computers and other devices such as printers to each other and the Internet without the use of wires The printer is compatib
57. ace in a cool place When you are ready to print remove only the paper that you plan to use immediately from the plastic bag When you have finished printing return any unused photo paper to the plastic bag Do not leave unused photo paper in the paper tray The paper might start to curl which can reduce the quality of the photos Handling Always hold photo paper by its edges Fingerprints on photo paper can reduce print quality If the corners of the photo paper curl more than 10 mm 0 4 inch flatten the paper by putting it in the storage bag and then gently bending it in the opposite direction of the curl until the paper lies flat Photo paper should be flat before it is printed on Save money when printing photos To save money and ink when printing photos use HP Everyday Photo Paper and set the print quality to Normal 68 HP Everyday Photo Paper is designed to create quality photos with less ink e Note For higher quality photos use HP Premium Plus Photo Paper and set the print quality to Best or Maximum dpi HP Deskjet 6980 series Other photo projects Share HP Photosmart Software coordinates the functions of HP imaging devices scanners cameras printers and all in one devices Depending on the devices you have installed and their capabilities you can quickly and easily organize edit and share digital images Organize edit and share digital images in creative ways If you performed the default typic
58. ad hoc setup you need to manually turn on the wireless radio Switch between 802 11b and 802 11g The ad hoc communication mode defaults to 802 11b The infrastructure communication mode defaults to 802 119 Use the printer s embedded Web server EWS to change these settings 339 Note To switch from ad hoc 802 11b to ad hoc 802 11g the computer must have EZ an 802 11g card or adapter installed Wireless network settings Devices such as computers and printers on a wireless network must share the following settings Network name SSID HP Deskjet 6980 series A network name or Service Set Identifier SSID identifies a particular wireless network In order to operate on a network a device must know the network s network name For an in depth explanation of network names see the network names page Wireless profiles A wireless profile is a group of network settings unique to a given wireless network A wireless device might have wireless profiles for several wireless networks In order to use the printer the computer must be set to the profile for the printer s wireless network For example a laptop that is used both at work and at home might have one profile for a wireless network at work and another profile for a wireless network at home The printer does not support multiple profiles For more information on wireless profiles see the wireless profiles page Wireless security Devices on a wireless network mus
59. al User s guide 65 Chapter 5 3 You can adjust the following settings A Advanced color settings Adjust the Saturation Brightness and Color Tone to affect how overall colors are printed Specific color settings Adjust the Cyan Magenta Yellow and Black sliders to specify the level of each color that is used in printing 333350 Note When you adjust color settings the changes are reflected in the EZ Preview box 4 After specifying the color settings click OK 5 Select any other print settings that you want and then click OK Color management Color management defines the range of colors that can be printed The printer software translates the colors of the photo from the current color settings to the color management option that is selected Follow these steps to select a color management option 1 Open the Printer Properties dialog box 2 Click the Color tab R vareed Prin Shoes Paper ually Effect Frith Cor Services Prt T ik Quack Se Tica rope Chuck Sot rare hate Seve Cad pons Part In Gm Bhad Coke Seire Car V anagersent Cwins RGE t3 3 Click one of the following options in the Color Management drop down list ColorSmart sRGB ColorSmart sRGB is an appropriate option for most print jobs It is used for most Web based documents and current imaging devices AdobeRGB When using AdobeRGB to print from a professional software program turn off the co
60. al installation of the printer software you also installed HP Photosmart Software Use HP Photosmart Software to easily Print photos and digital images Transfer images from a camera or memory card View images as a slide show Edit images Create photo album pages and flyers Share photos with friends and family photos with friends and family If you performed the default typical installation of the printer software you also installed HP Photosmart Software If you have installed HP Photosmart Software see the HP Photosmart Software help to learn about how you can use the software to easily select and share images by e mail without the use of large file attachments User s guide 69 6 Print photos from a digital camera Learn how to print photos directly from a digital camera e Use a PictBridge camera e Use a Bluetooth camera phone Use a PictBridge camera With a PictBridge enabled camera you do not need a computer to print digital photographs Just plug the camera into the printer s front USB port 33349 Note Other then PictBridge compatible cameras and Bluetooth dongles do not EZ plug other USB devices into the front USB port 1 Front USB port 333350 Note When two PictBridge devices communicate they provide only the services E that they have in common For example some cameras might allow photos formatted as either TIFFs or JPEGs to be printed over a PictBridge connection but since the printer does not suppor
61. al sized paper pull the paper length guide all the way out Load paper Follow these steps to load paper 1 Remove the lower tray from the base 2 Verify that all three paper guides are set to the correct setting 3 Insert the paper into the lower tray 162 HP Deskjet 6980 series 4 Use the 250 Sheet Plain Paper Tray Accessory If the 250 Sheet Plain Paper Tray Accessory is not installed on the printer follow the installation steps Ez Note The 250 Sheet Plain Paper Tray Accessory is not available in all countries regions Follow these steps to use the 250 Sheet Plain Paper Tray Accessory 1 Open the Printer Properties dialog box 2 Click the Printing Shortcuts tab or the Paper Quality tab 3 Find the appropriate drop down list Tab Printing Shortcuts Paper Quality Drop down list Paper source Source is E Note You do not need to set the paper source on both tabs 4 Select one of the following options in the drop down list Upper tray prints from the In tray Lower tray prints from the 250 Sheet Plain Paper Tray Accessory A Upper then lower prints from the In tray If the In tray is empty the printer prints from the 250 Sheet Plain Paper Tray Accessory Lower then upper prints from the 250 Sheet Plain Paper Tray Accessory If the accessory is empty the printer prints from the In tray User s guide 163 Chapter 12 250 Sheet Plain Paper Tray Accessory speci
62. aller program copies the necessary files to the Pocket PC Step 2 Add the printer to the printer list 1 Insert the Bluetooth wireless printer adapter into printer and press the Report Page button on the printer to print an HP Report Page E Note The printer s Bluetooth name by default is Deskjet 6800 series In the iPAQ s HP Mobile Printing program tap Tools and then tap Print Config Select the Printers tab and then tap Add In the Add Printer screen select Network and then tap Next In the Add Bluetooth Printer screen select Search for a Bluetooth printer near me to perform a search of the available local Bluetooth devices 6 After the search has completed select the printer by its Bluetooth name and tap Next T Select a manufacturer and model 8 As appropriate select from the following check boxes Enable raw file type Sends an unprocessed file such as PDF directly to the printer Set as default printer Sets the current printer the default printer Tap Finish The Configuration screen is displayed 10 Tap OK on the Configuration screen The My Printers screen is displayed with the added printer OF moo IN HP Deskjet 6980 series Step 3 Print a file A Note See www hp com go pocketpcprint for supported file types 1 Open HP Mobile Printing and tap the File View icon on the command bar 2 Doone ofthe following tasks To display the files on the Pocket PC Tap the My Device icon on the command ba
63. apter 12 3 Release the paper lever 4 Slide the paper width guide against the edge of the envelopes Print 1 Open the Printer Properties dialog box 2 Click the Paper Quality tab and then specify the following print settings Size is The appropriate envelope size Type is The appropriate paper type Source is Rear tray 3 Select any other print settings that you want and then click OK Use the What s This help to learn about the features that you see in the Printer Properties dialog box Problems with the Auto Two Sided Print Accessory with Small Paper Tray Paper jam Do not clear a paper jam from the front of the printer 170 HP Deskjet 6980 series Follow these steps to remove a paper jam from the Auto Two Sided Print Accessory with Small Paper Tray 1 Turn off the printer 2 Press the buttons on the left and right sides of the accessory and then remove it from the printer Warning Remove the Auto Two Sided Print Accessory with Small Paper Tray before opening it when clearing a paper jam 3 Remove any paper that is inside the printer 4 Lift the back lever on the accessory and then unhook the Small Paper Tray 5 Tilt the Small Paper Tray forward and open the lower door of the accessory User s guide 171 Chapter 12 172 1 2 Tilt the Small Paper Tray Open the lower door 6 Remove any paper that is inside the accessory 7 Close the accessory and then sec
64. arting if there are still documents in the list repeat steps 1 6 If the printer still does not print 1 Select the topic below that best describes the problem Paper jam Out of paper message A Printer ejects paper A Printer is stalled If the printer still does not print shut down and then restart the computer Paper jam Follow these steps to remove a paper jam 128 1 Press the Resume button If the paper jam does not clear then go to the next step Turn off the printer Push the two latch handles on the printer s rear access door toward each other and then remove the door Remove any paper that is inside the printer by pulling it out from the back of the printer If you are printing labels verify that a label did not become detached from the label sheet while passing through the printer Replace the rear access door securely HP Deskjet 6980 series 6 Ifthe paper jam cannot be removed from the back of the printer raise the printer cover remove the paper jam from the front of the printer and then lower the cover Caution Remove the paper jam carefully as it is possible to damage the printer when removing paper from the front 7 Turn on the printer and then press the Resume button 8 Reprint the document 3399 Note lfpaperjams occur frequently try using a heavier paper See the reference EZ guide for paper weight specifications Accessories If the Two Sided Printing
65. at no IP address has been set This setting does not apply to the printer mDNS The printer s mDNS service name on the network This name is used by Apple Rendezvous to identify the printer on Mac OS X v10 2 3 and higher Admin Indicates whether the printer s embedded Web server is password Password protected e Set A password is required e Not Set A password is not required Link Config The network link configuration 802 11 10T Full 10T Half 100TX Full 100TX Half HP Deskjet 6980 series 802 11 wireless The 802 11 wireless information applies only to the printer s wireless connection Item Wireless Status Communication Mode Meaning The printer s wireless network status Connected The printer is connected to the wireless network Disconnected The printer is not connected to the wireless network e Disabled The wireless radio is off and the printer is connected to an Ethernet network The communication mode to which the printer is configured e Infrastructure e Adhoc Network Name SSID The SSID setting to which the printer is set Signal Strength 1 5 highest The strength of the 802 11 radio signal the printer is receiving e through 5 5 indicates an excellent signal 1 indicates a poor signal e Not applicable The printer is set to ad hoc communication mode or the wireless network is disabled Channel Authentication Type One of several pre set frequencies at which 802 1
66. ates its status Display Description Double blinking once a The device is installed and has power second Rapid blinking A sending device is discovering the HP wireless printer adapter On steady The HP wireless printer adapter is receiving data Follow the instructions in the documentation that came with the digital camera to send photos to the printer HP Deskjet 6980 series f Print other documents D lt Envelopes Greeting cards Postcards Transparencies pi Index cards Booklets Posters Banners Iron on transfers CD tattoos Printing tips Minimize the cost and effort while maximizing the quality of the printouts with printing tips Printer software Learn about the printer software E mail Guidelines Do not exceed the In tray capacity 150 sheets of plain paper Prepare to print 1 2 3 User s guide Verify that the printer is turned on Raise the Out tray Slide the paper width guide all the way to the left and then pull out the paper length guide Place plain paper in the In tray pushing the paper into the printer until it stops Slide the paper guides firmly against the paper 73 Chapter 7 6 Lower the Out tray Print 1 Open the Printer Properties dialog box 2 Click the Printing Shortcuts tab 3 IntheWhat do you want to do drop down list click General Everyday Printing or Fast Economical Printing and then specify the following print settings Paper Type Aut
67. atures that appear in the Printer Properties dialog box Brochures Guidelines Do not print borderless documents in ink backup mode Always have two print cartridges installed in the printer Open the file in a software program and assign the brochure size Ensure that the size corresponds to the paper size on which you want to print the brochure Do not exceed the In tray capacity 25 sheets of brochure paper Prepare to print 1 2 9 User s guide Verify that the printer is turned on Raise the Out tray Slide the paper width guide all the way to the left and then pull out the paper length guide Place brochure paper in the In tray pushing the paper into the printer until it stops Slide the paper guides firmly against the paper T7 Chapter 7 6 Lower the Out tray Print borderless brochures 1 2 6 Open the Printer Properties dialog box Click the Paper Quality tab and then specify the following print settings Sizeis An appropriate paper size Type is Click More and then select an appropriate brochure paper or other paper type Do not select Automatic E Note Not all paper sizes and types are available for borderless printing Select the Borderless Printing check box Set the print quality to Best Click the Finishing tab set the orientation and then select Print on both sides to print on both sides of the paper For more information see Two sided printing Click OK to
68. atus window but now want itto appear when you print follow these steps 1 For Windows 2000 click Start and then click Settings For Windows XP click Start and then click Printers and Faxes A list that includes the printers installed on the computer is displayed 2 Highlight the printer name and then right click to display a list of options 3 Click Properties The printer properties dialog box is displayed Click the Device Settings tab 5 For Display Ink Status Window click On and then click OK m Download printer software updates 110 Download the latest printer software update every few months to ensure you have the latest features and improvements 1 Make sure you are connected to the Internet 2 ForWindows 2000 click Start click Programs click HP and then click HP Software Update For Windows XP click Start click All Programs click HP and then click HP Software Update The HP Software Update window is displayed HP Deskjet 6980 series 3 Click Next HP Software Update searches the HP Web site for printer software updates fthe computer has the most recent version of the printer software installed No updates are available for your system at this time is displayed in the HP Software Update window Ifthe computer does not have the most recent version of the printer software installed a software update is displayed in the HP Software Update window 4 Ifa software update is available s
69. ay Print 33349 Note Ifthe software program includes a greeting card printing feature follow the EZ instructions that are provided with the software program Otherwise follow the instructions below 1 Open the Printer Properties dialog box 2 Click the Paper Quality tab and then specify the following print settings Size is An appropriate card size A Source is Upper tray Type is Click More and then select an appropriate card type Print Quality Normal 3 Select any other print settings that you want and then click OK Use the What s This help to learn about the features that appear in the Printer Properties dialog box Postcards If the optional Auto Two Sided Print Accessory with Small Paper Tray is attached to the printer follow the steps for printing postcards with the Auto Two Sided Print Accessory with Small Paper Tray User s guide 79 Chapter 7 Guidelines Use only cards that meet the paper size specifications for the printer For specifications see the reference guide that came with the printer Do not exceed the In tray capacity 60 cards Prepare to print To print a single card use the photo envelope feeder To print multiple cards follow these steps 1 Verify that the printer is turned on 2 Remove the Out tray and then remove all paper from the In tray 3 Slide the paper width guide all the way to the left and then pull out the paper length guide 4 Place the
70. between the computer and the printer If you cannot communicate with the printer try disabling the personal firewall If you are still unable to communicate with the printer then re enable the firewall If disabling the firewall allows you to communicate with the printer you might want to assign the printer a static IP address and then re enable the firewall To assign the printer a static IP address see the Setup guide that came with the printer The wireless access point filters MAC addresses MAC filtering is a security feature in which a Wireless Access Point WAP is configured with a list of MAC addresses also called hardware addresses of devices that are allowed to gain access to the network through the WAP If the WAP does not have the hardware address of a device attempting to access the network the WAP denies the device access to the network If the WAP filters MAC addresses then the printer s MAC address must be added to the WAP s list of accepted MAC addresses 1 Print an HP Report page 2 Find the printer s hardware address on the HP Report page 3 Open the WAP s configuration utility then add the printer s hardware address to the list of accepted MAC addresses Printer has the wrong network settings If one of these network settings in the printer is incorrect you will not be able to communicate with the printer Communication mode Network Name SSID Channel Ad hoc networks only Authentication Type
71. box 2 Click the Print a Test Page button and then follow the onscreen instructions View estimated ink levels Follow these instructions to view the estimated ink levels of the print cartridges that are installed in the printer 116 HP Deskjet 6980 series 1 Open the printer Toolbox 2 Click the Estimated Ink Levels tab 33335 Note Ifthe print cartridges were used before being installed in the printer the E estimated ink levels will not appear on the Estimated Ink Levels tab The Estimated Ink Level tab also contains print cartridge ordering information To view this information click the Print Cartridge Information button Maintain the printer body Because the printer ejects ink onto the paper in a fine mist ink smudges will eventually appear on the printer case and adjacent surfaces To remove smudges stains or dried ink from the exterior of the printer use a soft cloth moistened with water When cleaning the printer keep these tips in mind e Do notclean the interior of the printer Keep all fluids away from the interior e Do notuse household cleaners or detergent If a household cleaner or detergent has been used on the printer wipe the exterior surfaces with a soft cloth moistened with water e Donotlubricate the support rod that the print cartridge cradle uses to slide back and forth Noise is normal when the cradle moves back and forth Remove ink from your skin and clothing Follow these instructions to rem
72. bs or routers Use a CAT 5 cable with an RJ 45 plug to connect the printer to an Ethernet network f Firewall A combination of hardware and software tools that protects a network from unwanted entry g Gateway A dedicated device router or computer that connects two different networks For example a computer on an Ethernet network can act as a gateway between the network and the Internet h Host Name The name by which the printer identifies itself on the network The printer s host name is displayed on the HP Report page Use the host name to open the printer s embedded Web server EWS Hub A simple device that acts as the center of an Ethernet network Other devices on the network are connected to the hub i ICS Internet Connection Sharing A Windows program that allows a computer to act as a gateway between the Internet and a network ICS uses DHCP to assign IP addresses For more information about ICS see the Windows documentation HP Deskjet 6980 series Internet Sharing A Macintosh OSX program that allows a computer to act as a gateway between the Internet and a network For more information about Internet see Macintosh documentation IP address Internet Protocol address A unique number that identifies a device on a network The IP address is often automatically assigned by DHCP or AutolP However a device can be manually assigned a static IP address Infrastructure network A type of wireless network in
73. cation or Encryption 6 Review the configuration summary click Apply and then close the EWS E ad ian SecureEasySetup button SecureEasySetup SES simplifies the setup of a Wi Fi network by automating the processes of configuring new wireless networks and adding devices to existing networks After a user pushes the SecureEasySetup button on their router and printer SecureEasySetup establishes a private connection between the devices and automatically configures the network s Service Set Identifier SSID while enabling WPA security 1 SecureEasySetup button See the Setup Guide for instructions on how to use SecureEasySetup User s guide 33 Chapter 4 Wireless Status light The Wireless Status light indicates the status of the printer s internal wireless communications radio State of the Wireless Status light Printer status On Able to receive and transmit data wirelessly Off Is not able to receive and transmit data wirelessly Flashing Receiving data Report Page button Use the Report Page button to do the following e Print an HP Report page e Reset the printer to the factory defaults 1 Report Page button 34 HP Deskjet 6980 series Network light The Network light illuminates when the printer is connected to e An Ethernet network e An active wireless network e An active wireless direct connection to a computer or other wireless device Status of the icon Status of the pri
74. click the Estimated Ink Level tab and then click the Print Cartridge Information button If a print cartridge runs out of ink the printer can operate in ink backup mode For information about installing a replacement print cartridge see the print cartridge installation page Ink backup mode Use the ink backup mode to operate the printer with only one print cartridge The ink backup mode is initiated when a print cartridge is removed from the print cartridge cradle Ink backup mode output Printing in ink backup mode slows the printer and affects the quality of printouts Installed print cartridge RERUN Black print cartridge Colors print as grayscale Tri color print cartridge Colors print but black is grayed and is not a true black Photo print cartridge Colors print as grayscale Gray photo print cartridge Colors print as grayscale 333350 Note HP does not recommend using the photo print cartridge or the gray photo EZ print cartridge for ink backup mode 16 HP Deskjet 6980 series Exit ink backup mode Install two print cartridges in the printer to exit ink backup mode For instructions about installing a print cartridge see the print cartridge installation page Automatic paper type sensor The HP automatic paper type sensor detects the paper in the printer and then selects optimal print settings for that media The result is fewer mouse clicks to start printing and automatic optimal print quality o
75. d close the printer cover If the Print Cartridge Status light is still flashing the print cartridge is faulty and must be replaced 33349 Note You can print with one print cartridge in ink backup mode if you do not EZ have a replacement print cartridge available 5 Ifthe Print Cartridge Status light continues to flash after replacing the print cartridge visit HP Technical Support at www hp com support Printing in ink backup mode message When the printer detects that only one print cartridge is installed ink backup mode is initiated This printing mode lets you print with a single print cartridge but it slows the printer and affects the quality of printouts If you receive the ink backup mode message and two print cartridges are installed in the printer verify that the plastic tape has been removed from each print cartridge When the protective piece of plastic tape covers the print cartridge contacts the printer cannot detect that the print cartridge is installed 1 Remove plastic tape Print cartridge is in the wrong slot message If you receive this error message the print cartridge is installed in the wrong side of the print cartridge cradle Always install the tri color print cartridge in the eft print cartridge cradle compartment Install the black or photo print cartridge in the right print cartridge cradle compartment Ez Note To easily identify the correct side of the cradle in which to install the print cart
76. data The printer supports two types of WPA encryption TKIP and AES For more information about TKIP and AES see the authentication and encryption page To add WPA security Follow these steps to configure the printer to use WPA Open the printer s embedded Web server EWS Click the Networking tab Under Connection click Wireless 802 11 Click the Advanced tab Under Network Settings select Infrastructure and then click WPA PSK Authentication 6 Select one of the following options from the Encryption drop down list TKIP AES AES TKIP WEP 7 Enter the passphrase in the Passphrase box and then re enter the passphrase in the Confirm Passphrase box 8 Review the configuration summary click Apply and then close the EWS a es Wired equivalent privacy WEP Wired Equivalent Privacy WEP provides security by encrypting data sent over radio waves from one wireless device to another wireless device User s guide 31 Chapter 4 32 WEP can also provide security through authentication For more information about authentication and encryption see the authentication and encryption page WEP encodes the data sent across the network making the data unintelligible to eavesdroppers Only devices that share the same WEP settings as the printer will be able to communicate with the printer For example if the printer s network uses WEP only devices that have the same WEP settings as the printer will be able
77. de 4 Insert one sheet pushing it all the way into the printer until it stops 5 Slide the paper guides firmly against the sheet 6 Replace the Out tray To simplify downloading sample templates and practice sheets set Adobe Acrobat Reader 5 0 or later as the default PDF reader by following these instructions Set up Acrobat as the default PDF reader 1 Right click any PDF file on the computer 2 Click Open With from the main menu 3 Click Choose Program 4 Select Acrobat Reader or Adobe Reader 5 0 or later 5 Select the Always use the selected program to open this kind of file check box For easy to use templates for creating personalized tattoos go to www hp com User s guide 89 Chapter 7 90 Print TP Note Before printing a tattoo print a practice page to test the layout of the EZ design The design might need to be adjusted slightly Select Print in the software program Select the printer from the Print dialog box Select Properties Select Letter 8 5 x 11 in as the paper size Select HP Premium Plus as the paper type Select Best for image quality Make the following selections Page Scaling None Auto Rotate and Center Off 8 Click OK 21 95 9 o p I9 SS HP Deskjet 6980 series 8 Printing tips Save time e Use the Printing Shortcuts tab e Create print task quick sets for documents that you often print e Use the 250 Sheet Plain Paper Tray Accessory to reload the printer le
78. do that we recycle only HP original cartridges This program does not extend to refilled cartridges Returned cartridges are separated for purification into raw materials for use in other industries to manufacture new products Examples of products made from recycled HP print cartridge materials include automobile parts trays used in microchip fabrication processes copper wire steel plates and the precious materials used in electronics Depending on the model HP is able to recycle up to 6596 of the print cartridge by weight The remaining parts that cannot be recycled ink foam and composite parts are disposed of in an environmentally responsible manner User s guide 179 Chapter 15 180 HP Deskjet 6980 series
79. documents Best Provides high quality printing Maximum dpi Provides the highest quality printing but requires longer to print than Best and requires a large amount of disk space E Note Maximum dpi is available on the Paper Quality tab 33349 Note The print quality options that are available on the Printing Shortcuts tab Ey vary depending on the type of document that you are printing Set the page order The page order determines the order in which the multipage documents print To set the page order follow these steps 1 Open the Printer Properties dialog box 2 Click the Advanced tab Fehvanced Printirgy Shoden Papeu Qualtr Effects Frithe Coke Series ce HP Deskjet O00 Series OPA Adone Document Settings Lag Peper oukout Cope Cog bone fly Document Options whana Printicey Restures Enabled fl Printer Feabures Dey Tires Aube User s guide 93 Chapter 8 Click Document Options and then click Layout Options Click one of the following Page Order options Front to back Prints the first page of the document last This setting saves time because you do not have to reorder the printed pages It is the appropriate setting for most print jobs Backto front Prints the last page of the document last Select any other print settings that you want and then click OK Print multiple pages on a single sheet of paper Use the printer software to print multiple pages of a document on a single she
80. e front of the printer The light on the adapter double blinks once a second when the adapter is ready to receive data e You might be too far from the printer Move the device with Bluetooth wireless technology closer to the printer The maximum recommended distance between the device with Bluetooth wireless technology and the printer is 10 meters 30 feet No page came out of the printer The printer might not recognize the type of file sent by the device with Bluetooth wireless technology Reformat the file to a supported file type and then resend A blank page came out of the printer A blank page ejected from the printer signifies an unsupported file type or the file being printed is corrupted or too large Print quality is poor The image you printed might be low resolution For better results in the future set the device to a higher resolution if possible Be aware that pictures taken with VGA User s guide 137 Chapter 11 resolution cameras such as those found in wireless phones might not have high enough resolution to produce a high quality print The image printed with borders The printing application installed on the device with Bluetooth wireless technology might not support borderless printing Contact the vendor of the device or go to their support website to obtain the latest updates for the printing application Bluetooth wireless printer adapter is not working If the Bluetooth wireless printer adapter does n
81. e photo envelope feeder to print a variety of media sizes including the following documents e Envelopes e Photos e Postcards 12 HP Deskjet 6980 series 1 Photo envelope feeder Envelopes Follow these steps to use the photo envelope feeder for single envelopes 1 Insert the envelope into the photo envelope feeder with the side to be printed on facing down and the flap to the left 2 Push the envelope into the printer as far as it will go without bending 3 Slide the photo envelope feeder forward as far as it will go 4 Print the envelope User s guide 13 Chapter 3 Photos Follow these steps to use the photo envelope feeder to print a single photo 1 Insert the photo paper into the photo envelope feeder with the side to be printed on facing down 2 Gently push the photo paper into the photo envelope feeder as far as it will comfortably go 3 Slide the photo envelope feeder forward as far as it will go 4 Print the photo Postcards Follow these steps to use the photo envelope feeder to print a single postcard 1 Insert the postcard into the photo envelope feeder with the side to be printed on facing down 2 Gently push the postcard into the photo envelope feeder as far as it will comfortably go 14 HP Deskjet 6980 series 3 Slide the photo envelope feeder forward as far as it will go 4 Print the postcard Print cartridges Four print cartridges can be used with th
82. e printer Black print cartridge Tri color print cartridge Photo print cartridge BR lO DM gt Gray photo print cartridge E Note The availability of print cartridges varies by country region Use print cartridges The print cartridges can be used in the following ways e Everyday printing Use the black and tri color print cartridges for everyday print jobs e Quality color photos For more vibrant colors when printing color photographs or other special documents remove the black print cartridge and install a photo print cartridge The photo print cartridge in combination with the tri color print cartridge provides you with virtually grain free photos e Quality black and white photos For outstanding black and white photographs remove the black print cartridge and use a gray photo print cartridge in combination with the tri color print cartridge Replace print cartridges When buying print cartridges look for the print cartridge selection number User s guide 15 Chapter 3 You can find the selection number in three places e Selection number label Look atthe label on the print cartridge that you are replacing 1 Selection number label e Printer documentation For a list of print cartridge selection numbers see the reference guide that came with the printer e Print Cartridge Ordering Information dialog box For a list of print cartridge selection numbers open the printer Toolbox
83. e program such as HP Photosmart Software or Adobe Photoshop and assign the photo size Ensure that the size corresponds to the paper size on which you want to print the photo If you installed HP Photosmart Software you can use it to stitch together panoramic digital photos before printing them Verify that the photo paper that you are using is flat For information about preventing photo paper from curling see the photo paper storage instructions Do not exceed the In tray capacity 25 sheets of photo paper Prepare to print To print a single small photo use the photo envelope feeder To print larger or multiple photos follow these steps 1 2 gn User s guide Verify that the printer is turned on For small photos remove the Out tray For large photos raise the Out tray Remove all of the paper from the In tray Slide the paper width guide all the way to the left and then pull out the paper length guide Verify that the photo paper is flat Place the photo paper in the In tray with the side to be printed on facing down Slide the paper guides firmly against the paper 61 Chapter 5 62 2 Large photos e Note Some panoramic paper sizes might extend beyond the edge of the In tray 7 For small photos replace the Out tray For large photos lower the Out tray Print e Note lf the software program includes a photo printing feature follow the instructions that are provided with the s
84. e the problem Print cartridge carriage is stalled Follow these steps if the printer stalls while you are printing a document Paper detected does not match paper size or type selected If you receive an error message about a paper mismatch it indicates that the paper size or type selected in the software program or in the printer software does not match the paper in the In tray Follow these instructions to resolve the problem Print cartridge is in the wrong slot If you receive this error message the print cartridge is installed in the wrong side of the print cartridge cradle Always install the tri color print cartridge in the eft print cartridge cradle compartment Install the black or photo print cartridge in the right print cartridge cradle compartment Printing in ink backup mode When the printer detects that only one print cartridge is installed ink backup mode is initiated This printing mode lets you print with a single print cartridge but it slows the printer and affects the quality of printouts If you receive the ink backup mode message and two print cartridges are installed in the printer verify that the protective piece of plastic tape has been removed from each print cartridge When plastic tape covers the print cartridge contacts the printer cannot detect that the print cartridge is installed Out of paper message 146 Follow the appropriate steps for the condition that exists HP Deskjet 6980 serie
85. ect the laptop to the home network Network name SSID 26 A network name or Service Set Identifier SSID identifies a particular wireless network In order to operate on a network a device must know the network s name A wireless network only has one network name A given location such as an office might have several wireless networks each with a different network name Wireless devices use network names to identify overlapping wireless networks Caution To prevent other users from accessing the wireless network HP strongly recommends setting a password or passphrase and a unique SSID in your access point The access point might have been shipped with a default SSID which can be accessed by others using the same default SSID For more information on how to change the SSID see the documentation that came with your access point Example The printer is in an office with two wireless infrastructure networks Each network has a Wireless Access Point WAP Ez Note In this example both wireless networks have the same security settings 1 Network name equals network 1 2 Network name equals network 2 The network name for one wireless network is network 1 The network name for the other wireless network is network 2 The printer is configured for network 1 The printer s network name SSID setting has been configured for network 1 The printer can only communicate to network 1 In other words the pr
86. elect the check box beside the update name Click Install Follow the onscreen instructions oom Download HP Photosmart Software Installing the printer software update you download from the HP Web site does not update HP Photosmart Software you might have installed on the computer For information about updating HP Photosmart Software see the HP Photosmart Software Help User s guide 111 10 Maintenance Install print cartridges Set the auto off feature Align the print cartridges Calibrate color Automatically clean print cartridges Print a test page View estimated ink levels Maintain the printer body Remove ink from your skin and clothing Manually clean print cartridges Maintain print cartridges Printer Toolbox Install print cartridges When you need to replace print cartridges make sure you have the correct print cartridges for the printer and then install them in the print cartridge cradle Print cartridge combinations For printing most documents use the tri color print cartridge and the black print cartridge When printing photos use the photo print cartridge along with the tri color print cartridge For printing high quality black and white photographs use the gray photo print cartridge in conjunction with the tri color print cartridge Always install the tri color print cartridge in the left side of the print cartridge cradle Install the black photo print cartridge or the gray photo print cartridge in the
87. eless radio on When enabled the wireless radio sends signals if the printer is powered on Disable the wireless radio Follow these wireless steps to disable the radio 1 Verify that the printer is powered on and is idle 2 Press and hold down the Report Page button 3 While holding down the Report Page button press the Cancel button once and then press the Resume button once 4 Release the Report Page button Enable the wireless radio Follow these steps to re enable the wireless radio 1 Verify that the printer is powered on and is idle Press and hold down the Report Page button 2 3 While holding down the Report Page button press the Cancel button once 4 Release the Report Page button Manually turn on and off the wireless radio Use the SES button to quickly turn on and off wireless radio Turn radio on Follow these steps to turn on the wireless radio 1 Verify the printer is powered on and idle 2 Openthe top cover of the printer 3 Press the SES button twice two presses within 3 seconds The wireless radio and the Wireless Status light will turn on and stay on 4 Close the top cover 33349 Note Ad hoc connections are now possible if the printer s wireless radio is in ad E hoc mode Press the Report Page button and verify on the HP Report page that the communication mode is ad hoc the network name SSID is hpsetup and the IP address is something other than 0 0 0 0 If not in ad hoc mode you must
88. epare to print 1 Verify that the printer is turned on 2 Raise the Out tray 3 Slide the paper width guide all the way to the left and then pull out the paper length guide 4 Place plain paper in the In tray pushing the paper into the printer until it stops 5 Slide the paper guides firmly against the paper 6 Lower the Out tray 84 HP Deskjet 6980 series Print 1 Open the Printer Properties dialog box 2 Click the Printing Shortcuts tab 3 Inthe What do you want to do drop down list click Booklet Printing 4 Inthe Print On Both Sides drop down list click one of the following binding options Left Edge Booklet Right Edge Booklet Select any other print settings that you want and then click OK 6 When prompted reload the printed pages in the In tray as shown below m 7 Click Continue to finish printing the booklet Use the What s This help to learn about the features that appear in the Printer Properties dialog box Posters Guidelines e After the sections of a poster have been printed trim the edges of the sheets and tape the sheets together e Do not exceed the In tray capacity 150 sheets of paper User s guide 85 Chapter 7 Prepare to print 1 Verify that the printer is turned on 2 Raise the Out tray 3 Slide the paper width guide all the way to the left and then pull out the paper length guide 4 Place plain paper in the In tray pushing the paper in
89. er is processing Caution Always use the Power button to turn the printer on and off Using a power strip surge protector or a wall mounted switch to turn the printer on and off might cause printer failure The printer is designed with an auto off feature that when set automatically places the printer into a low power mode when it has been idle for 30 minutes In this mode the printer continues to consume a maximum 3 0 watts of power with the radio off maximum 5 5 watts with the radio on and turns back on automatically when print jobs are sent to the printer You can manually turn the printer off by pressing and holding the Power button 8 HP Deskjet 6980 series for three seconds When the printer is manually turned off the printer uses less than one watt of power 333350 Note Energy consumption can be prevented by turning the printer power off EZ and then disconnecting the end of the printer power cord from the electrical source Print Cancel button Pressing the Print Cancel button cancels the current print job Resume button The Resume light flashes when an action is required such as loading paper or clearing a paper jam When the problem is solved press the Resume button to continue printing Quiet mode button Use the Quiet Mode feature when you have an occasion that requires quieter printing such as a baby sleeping or a client in the office By pressing the Quiet Mode button the speed and sound level of the print job
90. er the wireless radio is powered on and enabled The Wireless Status light indicates the status of the wireless radio When the Wireless Status light is on the wireless radio is on WPA WPA provides security by encrypting data sent over radio waves from one wireless device to another wireless device and by controlling access to network resources through authentication protocols Only devices that share the same WPA settings as the printer will be able to communicate with the printer WPA uses encryption keys that change frequently WPA provides better security than WEP Ethernet networking For setup information click one of the following options e Ethernet basics e What you need for a wired network e Install the printer on an Ethernet network For a description of the printer s Ethernet feature click one of the following options Ethernet lights Report Page button Network light Reports page Embedded Web server EWS Other information e Resetting the printer to the factory defaults e Troubleshooting e Glossary Ethernet basics The printer s built in Ethernet feature allows you to connect the printer directly to a 10 100 Base T Ethernet network without the aid of an external print server To install the printer on an Ethernet network follow the Ethernet installation instructions Hardware Hubs switches and routers On an Ethernet network devices such as computers and printers are each connected to a network hub
91. es 7 Lower the Out tray Print 1 Open the Printer Properties dialog box 2 Click the Printing Shortcuts tab 3 Inthe What do you want to do drop down list click Presentation Printing and then specify the following print settings Paper Type Automatic or click More and then select an appropriate transparency film Paper Size An appropriate paper size Paper Source Upper Tray 4 Select the following print settings as appropriate Print Quality Print In Grayscale 5 Select any other print settings that you want and then click OK Use the What s This help to learn about the features that appear on the Printer Properties dialog box Labels Guidelines User s guide Use only paper plastic or clear labels that are designed specifically for inkjet printers Use only full sheets of labels 81 Chapter 7 82 e Avoid using labels that are sticky wrinkled or pulling away from the protective backing e Do not exceed the In tray capacity 30 sheets of labels use only Letter or A4 size sheets Prepare to print 1 Verify that the printer is turned on 2 Raise the Out tray and then remove all paper from the In tray 3 Slide the paper width guide all the way to the left and then pull out the paper length guide 4 Fanthe edges of the label sheets to separate them and then align the edges 5 Place the label sheets in the In tray with the label side facing down 6 Push the sheets in
92. et of paper The printer software automatically resizes the document text and images to fit on the printed page Follow these steps to print multiple pages of a document on a single sheet of paper 1 2 3 Open the Printer Properties dialog box Click the Finishing tab In the Pages Per Sheet and Posters drop down list click the number of pages that you want to appear on each sheet of paper If you want a border to appear around each page image that is printed on the sheet of paper select the Print Page Borders check box In the Page Order drop down list click a layout for each sheet of paper Select any other print settings that you want and then click OK Print preview Use the print preview function to view a printout on the computer before printing a document If the printout does not look correct you can cancel the print job and adjust the print settings as needed To preview a printed document follow these steps 1 2 3 4 Open the Printer Properties dialog box Click the Finishing tab Select the Show Print Preview check box Select any other print settings that you want and then click OK Before the document prints a preview is displayed Do one of the following A Click File and then click Print to HP Deskjet to print the document A Click File and then click Cancel Printing to cancel the print job Adjust the print settings as needed before trying to print the document again Set a cus
93. fications Dimensions 448 mm 17 64 in wide x 65 mm 2 56 in high x 384 15 12 in mm deep Weight 1 99 kg 4 40 Ib Media weight Letter A4 paper 60 to 105 g m 16 to 28 Ibs Media sizes US Letter 216 x 279 mm 8 5 x 11 in Executive 184 x 267 mm 7 25 x 10 5 in A4 210 x 297 mm A5 148 x 210 mm B5 182 x 257 mm Auto Two Sided Print Accessory with Small Paper Tray The Auto Two Sided Print Accessory with Small Paper Tray is a hardware device that contains a rear tray for small media and a duplexer for two sided printing on both full size and small media e Postcards and other small media can be printed on two sides automatically when they are fed from the rear tray e Photo paper and envelopes can be printed on one side by using the small paper tray e Print two sided documents automatically If the Auto Two Sided Print Accessory with Small Paper Tray is not included with the printer it can be purchased separately from an authorized HP dealer 164 HP Deskjet 6980 series 33335 Note The Auto Two Sided Print Accessory with Small Paper Tray is not Ey available in all countries regions Install the Auto Two Sided Print Accessory with Small Paper Tray Use these steps to install the Auto Two Sided Print Accessory with Small Paper Tray 1 Push the two latch handles on the printer rear access door toward each other and then remove the door Do not discard the rear access door In order to print the accessory
94. guidelines Exif Print Exif Print Exchangeable Image File Format 2 2 is an international digital imaging standard that simplifies digital photography and enhances printed photos When a photo is taken with an Exif Print enabled digital camera Exif Print captures information such as exposure time type of flash and color saturation and stores it in the image file The HP Deskjet printer software then uses this information to automatically perform image specific enhancements to create outstanding photos User s guide 67 Chapter 5 To print Exif Print enhanced photos you must have the following items A digital camera that supports Exif Print Exif Print enabled photo software Follow these steps to print Exif Print enhanced photos 1 2 3 4 5 6 Open the photo in an application that allows editing such as HP Photosmart Software or Adobe Photoshop Open the Printer Properties dialog box Click the Paper Quality tab In the Type is drop down list click More and then select the appropriate photo paper type In the Print Quality drop down list click Normal Best or Maximum dpi Select any other print settings that you want and then click OK The printer software automatically optimizes the printed image Store and handle photo paper Follow these instructions to maintain the quality of HP brand photo paper Storage Keep unused photo paper in a plastic bag Store the packaged photo paper on a flat surf
95. he Connection light blinks green when printing from the camera If the camera is not PictBridge compatible or is not in PictBridge mode the Error light flashes 1 Connection light 2 Error light After you successfully connect the camera to the printer you can print the photos Be sure the size of the paper loaded in the printer matches the setting on the camera See the documentation that came with the camera for detailed information on printing from the camera User s guide 71 Chapter 6 Use a Bluetooth camera phone If you have a camera phone with Bluetooth wireless technology you can purchase an optional HP Bluetooth Wireless Printer Adapter and print from the camera phone using a Bluetooth wireless connection 72 Print photos from a Bluetooth camera phone 1 2 3 di Verify that the printer is turned on For small photos remove the Out tray For large photos raise the Out tray Remove all of the paper from the In tray Slide the paper width guide all the way to the left and then pull out the paper length guide Place the photo paper in the In tray with the side to be printed on facing down Slide the paper guides firmly against the paper Insertthe HP Bluetooth Wireless Printer Adapter into the front USB port of the printer If you are using photo paper with a tear off tab verify that the tab is pointing away from the printer 1 Front USB port The light on the adapter indic
96. he printer You can manually turn the printer off by pressing and holding the Power button for three seconds When the printer is manually turned off the printer uses less than one watt of power Manually powering off the printer is recommended if the printer causes interference with other wireless devices or if you do not plan to use the printer for a long period of time Selecting auto off cancels the FEMP energy savings mode Energy consumption can be prevented by turning the printer power off and then disconnecting the end of the printer power cord from the electrical source Follow these steps to activate the auto off feature 1 For Windows 2000 click Start click Settings and then click Printers For Windows XP click Start and then click Printers and Faxes A list that includes the printers installed on the computer is displayed 2 Highlight the printer name and then right click to display a list of options 3 Click Properties The Printer Properties dialog box is displayed 4 Click the Device Settings tab 5 To Activate the Hardware Auto off feature click On and then click OK User s guide 115 Chapter 10 Align the print cartridges The printer automatically aligns the print cartridges after a new print cartridge is installed You can also align the print cartridges at other times to ensure optimal print quality To align print cartridges 1 LoadLetter or A4 plain white paper in the In tray 2 Openthe pr
97. hold down the Report Page button press the Resume button twice and then release the Report Page button Understand the HP Report page The HP Report page lists the following information that you might frequently need to know General information General information applies to both Ethernet and wireless networks User s guide 37 Chapter 4 38 Item Network Status Meaning The printer s network status e Ready The printer is ready to print e Offline The printer is not connected to a network Active The type of network the printer is connected to een e Wired The printer is connected to an Ethernet network ype e Wireless The printer is connected to a wireless network e Disabled The printer is not connected to a network URL The address to use in order to open the printer s embedded Web server Hardware The printer s Media Access Control MAC address Address MAC Firmware Revision number of the printer s internal software Revision This item might be requested by HP Service and Support Host Name The printer s host name on the network IP Address The printer s current IP address on the network Subnet Mask The printer s subnet mask Default Gateway The printer s gateway address Configuration How the printer obtained its IP address Source e Automatic AutolP or DHCP e Manual Static IP address DNS Server The IP address of the printer s domain name server Not Specified means th
98. icate with each other rather than through a Wireless Access Point WAP User s guide 23 Chapter 4 For example a simple ad hoc wireless network might consist of a laptop and a printer communicating directly with one another Ad hoc networks are typically small and simple Performance on these types of networks can degrade if more than six devices are on the network Infrastructure networks On an infrastructure network devices such as computers and printers communicate through a Wireless Access Point WAP WAPs act as routers or gateways on small networks For example a simple infrastructure wireless network might consist of a laptop and a printer communicating through a WAP Mixed wired and wireless networks Wireless devices often exist on a largely wired network In this case a WAP is connected to the main network by an Ethernet cable plugged into the WAP s WAN port The WAP acts as the go between for the wired devices and the wireless devices The wired devices communicate with the WAP over the Ethernet cable while the wireless devices communicate with the WAP over radio waves 24 HP Deskjet 6980 series For example a mixed wired and wireless network can consist of the following e Several desktop computers e AWAP connected to an Ethernet network e A printer connected wirelessly to the WAP In order to use the printer a desktop PC sends a print job over the Ethernet cable to the WAP The WAP then wirele
99. ided printing accessory is attached to the printer follow the automatic two sided printing instructions Use two sided printing also called duplexing to print on both sides of the paper Printing on both sides of the paper is not only economical but environmentally conscious as well Print a two sided document To print a two sided document follow these steps 1 Open the Printer Properties dialog box 2 Click the Printing Shortcuts tab Gt 2 art ar TRER R x E Advaneed Printing Shodou PapeuQualty Effects Frithe Coke Senne uon cio isa seen bo der Tr iced Duci Perse EJ Ce J emen J E 3 Inthe What do you want to do drop down list click Two sided Duplex Printing In the Print On Both Sides drop down list click Manually 5 Select any other print settings that you want and then click OK The printer prints the odd numbered pages first 6 Afterthe odd numbered pages have been printed reload the printed pages with the printed side facing up p User s guide 101 Chapter 8 7 Click Continue to print the even numbered pages Create a bound two sided document Select the type of binding that you want for the two sided document and then follow the steps for that binding Book binding Tablet binding E Note Book binding is the most common type of binding Book binding Follow these steps to print a two sided document w
100. idge cradle 113 Chapter 10 6 Removethe replacement print cartridge from its packaging and carefully remove the plastic tape Hold the print cartridge so that the copper strips are on the bottom and facing toward the printer 1 Remove plastic tape A Caution Do not touch the print cartridge ink nozzles or copper contacts Touching these parts will result in clogs ink failure and bad electrical connections Do not remove the copper strips They are required electrical contacts 7 Hold the print cartridge so that the copper strips are on the bottom and facing toward the printer and then slide the print cartridge into the cradle as shown 114 HP Deskjet 6980 series 8 Push down on the print cartridge latch until it snaps closed 9 Close the printer cover The printer automatically prints a calibration page For information about storing print cartridges see Maintain print cartridges For information about recycling empty print cartridges see Print cartridge recovery Warning Keep both new and used print cartridges out of the reach of children Set the auto off feature The printer is designed with an auto off feature that automatically places the printer into a low power mode when it has been idle for 30 minutes In this mode the printer continues to consume a maximum 3 0 watts of power with the radio off maximum 5 5 watts with the radio on and turns back on automatically when print jobs are sent to t
101. ing properly If you experience problems the USB cable might need to be replaced Also verify that the cable does not exceed 3 meters 9 8 feet in length Check the connection from your printer to your computer Verify that the USB cable is securely plugged into the USB port on the back of your printer Make sure the other end of the USB cable is plugged into a USB port on your computer After the cable is connected properly turn your printer off and then on again If you are connecting the through a USB hub make sure the hub is turned on If the hub is on try connecting directly to your computer Try connecting the USB cable to another USB port on your computer After you check the connections try restarting your computer Turn your printer off and then on again Check the print queue The printer will not print if a print job is stalled in the print queue To resolve a print job that is stalled in the queue complete the following steps User s guide 127 Chapter 11 pow TUN o PE For Windows 2000 click Start click Settings and then click Printers For Windows XP click Start and then click Printers and Faxes Double click the name of the HP Deskjet printer Click the Printer menu and then click Pause Printing Click the Printer menu again and then click Cancel all documents Click Yes Click the Printer menu and then click Resume Printing If there are still documents in the list restart the computer After rest
102. ing the ink nozzles will result in clogs ink failure and bad electrical connections 1 Ink nozzles do not touch 2 Copper contacts 3 Repeat this process until no ink residue or dust appears on the swab 4 Insert the print cartridges in the printer and then close the printer cover Maintain print cartridges The following tips will help maintain HP print cartridges and ensure consistent print quality e Keep all print cartridges in their sealed packages until they are needed Print cartridges should be stored at room temperatures 15 to 35 C or 59 to 95 F e Donotremove the plastic tape covering the ink nozzles until you are ready to install the print cartridge in the printer If the plastic tape has been removed from the print cartridge do not attempt to reattach it Reattaching the tape damages the print cartridge Follow these instructions to store print cartridges Store print cartridges When print cartridges are removed from the printer store them in an airtight plastic container or in the print cartridge protector that comes with the photo print cartridge 118 HP Deskjet 6980 series If you store the print cartridge in an airtight plastic container make sure that the ink nozzles are face down but are not in contact with the container Insert the print cartridge into the print cartridge protector Slide the print cartridge at a slight angle into the protector and snap it securely in place
103. ings that you want and then click OK Use the What s This help to learn about the features that appear in the Printer Properties dialog box Envelopes Guidelines 76 Avoid using envelopes that have the following features Clasps or windows Thick irregular or curled edges Shiny or embossed coatings Wrinkles tears or other damage Align the envelope edges before inserting the envelopes in the In tray Do not exceed the In tray capacity 20 envelopes Prepare to print To print a single envelope use the photo envelope feeder To print multiple envelopes follow these steps 1 2 Verify that the printer is turned on Remove the Out tray and then remove all paper from the In tray HP Deskjet 6980 series 3 Slide the paper width guide all the way to the left and then pull out the paper length guide 4 Place the envelopes in the In tray as far to the right as possible The side to be printed on should face down and the flap should be on the left 5 Push the envelopes into the printer until they stop 6 Slide the paper guides firmly against the envelopes 7 Replace the Out tray Print 1 Open the Printer Properties dialog box 2 Click the Paper Quality tab and then select the following print settings Size is An appropriate envelope size Type is Automatic or Plain paper 3 Select any other print settings that you want and then click OK Use the What s This help to learn about the fe
104. inter Properties dialog box can vary depending on the EZ software program you are using What s This help Use the What s This help to learn about the features that you see on the Printer Properties dialog box What s This help Use What s This help to learn more about the available printing options 1 Move the cursor over the feature that you want to learn more about 2 Click the right mouse button The What s This box is displayed 3 Move the cursor over the What s This box and then click the left mouse button An explanation of the feature is displayed Ink Status window The Ink Status window is displayed each time the printer prints a file The window displays the approximate ink level of each print cartridge To close the Ink Status window click Close User s guide 109 Chapter 9 Estimate ony Actual ink levels may vary x Print Cartridge Information T Bo not show this again Close 3359 Note The Ink Status window may not display if the printer is operating over a EZ non Microsoft configuration Print cartridge information and ordering For print cartridge information and to link to HP s Web site for ordering print cartridges click the Print Cartridge Information button Display the Ink Status window If you do not want the Ink Status window to appear when you print select the Do not show this again check box in the lower left corner of the window If you previously chose not to show the Ink St
105. inter Toolbox 3 Click Align the Print Cartridges 4 Click Align and then follow the onscreen instructions Calibrate color Perform a color calibration if the colors in photos that are printed with the photo print cartridge consistently look incorrect Before performing a color calibration align the print cartridges and then reprint the photo If the color is still incorrect perform a color calibration To calibrate color 1 LoadLetter or A4 plain white paper in the In tray 2 Verify that both a tri color print cartridge and a photo print cartridge are installed in the printer 3 Open the printer Toolbox 4 Click Calibrate Color 5 Click Start and then follow the onscreen instructions Automatically clean print cartridges If the printed pages are missing lines or dots or if they contain ink streaks the print cartridges might be low on ink or might need to be cleaned If the print cartridges are not low on ink follow these steps to clean the print cartridges automatically 1 Open the printer Toolbox 2 Click Clean the Print Cartridges 3 Click Clean and then follow the onscreen instructions If the documents are still missing lines or dots after cleaning replace the print cartridges Caution Clean print cartridges only when necessary Unnecessary cleaning wastes ink and shortens the life of the cartridge Print a test page Follow these instructions to print a test page 1 Open the printer Tool
106. inter can only accept print jobs from network 1 HP Deskjet 6980 series 2 CC o9 Network name equals network 1 Network name equals network 2 1 2 The laptop is configured for network 2 The laptop s network name SSID settings have been configured for network 2 The laptop is unable to communicate with the printer and cannot send print jobs to the printer 1 Network name equals network 1 2 Network name equals network 2 The laptop is reconfigured for network 1 The laptop s network name SSID settings have been reconfigured for network 1 The laptop is able to communicate with the printer and is ready to send print jobs to network 1 Q 9 A 1 Network name equals network 1 2 Network name equals network 2 27 Chapter 4 Wireless security The printer can be configured for several wireless security options depending on the type of wireless network of which the printer is part Infrastructure networks e WPA e WEP e Open System Ad hoc networks wireless direct connect e WEP e Open System For more information about wireless security see the authentication and encryption page Add security to the network As with other networks security for wireless local area networks WLANs focuses on access control and privacy Traditional WLAN security includes the use of Service Set Identifiers SSIDs open or shared key authentication static Wi
107. ired Ethernet networking ccccccccssecccsscecescccesecceeseecseeseeeeseecesseeeenseeeneasensaess 47 Bluetooth wireless printing cccccscccsseccesceceseeseeceseuseneaecseeeseueeseeeessesensaeessesens 53 BP cde MowsiisoEem E 57 EFIB BIOLOS saahan e Rite OER OPAL tear eet rectus Leib iei 59 Pritt Dorderless pliolOS 3 0 miei E oe e editori ed Pda Ote ences optat terere pesas 59 Print photos with a border sesssessssssssseesnnen nnne 61 HP Real Life technologies oe eee abi ant devotus sua ee oe ele 63 ote PRINT CAN IG OCS vantatiatencut waxtuuduba leis teesubarted a uoa Voul denser teniubhe Gor fes SUE DO aad 64 MaxIMUNO Pi kami ret me te pe ea eg Pe en ee et 64 Advanced color settings srren aeaa a est ea iaa Taaa aeaa a aeaa ka taaa 65 Color management x tote aia a oen ta iie adani 66 Gray photepintcarnnidge eR s ren nE E T T 67 EKINEAN e THES 67 Store and handle photo paper cc cccccsecccceececeeceseeeeeseeeeeseeceseucesseeesseeeseeesees 68 Save money when printing photos ssesssssesseeeeeeennmemeeneennns 68 Other photo ROC CS xcs a ia ene tsi ates ee ete sete LEA LLL D D EuDE 69 Share photos with friends and family ssssseeeseeeeeeneen 69 Print photos from a digital camera ssseseeeeeeen 70 Use a PictBridge camera IET EO m 70 Use a Bluetooth camera phone cccccccccsccceeeceueeceeeceeecueceuseceeeceeeseaeeseuessanens 72
108. ist click the print task that you want to delete and then click Delete Ez Note Some print task quick sets cannot be deleted Automatic two sided printing 98 To print a two sided document automatically one of the following accessories must be attached to the printer Automatic Two Sided Printing Accessory Auto Two Sided Print Accessory with Small Paper Tray The two sided printing accessories only support certain paper types For a list of supported paper types see the documentation that came with the accessory If a two sided printing accessory is not attached to the printer or you are printing on an unsupported paper type use manual two sided printing HP Deskjet 6980 series Binding type Select the type of binding that you want for the two sided document and then follow the steps for that binding Book binding Tablet binding E Note Book binding is the most common type of binding Book binding Follow these steps to print a two sided document with a book binding 1 Open the Printer Properties dialog box 2 Click the Printing Shortcuts tab and then click Two sided Duplex Printing in the drop down list jm S Abas Previryy Shocouls Papinu Effects Feithe Coke Sena LES Cc Ces C 3 Inthe Print on both sides drop down list click Automatically 4 Select any other print settings that you want and then click OK User s guide 99 Chapter
109. ith a USB cable see the setup poster that came with the printer E Note A USB cable might not be packaged with the printer Change the printer from a USB connection to a network connection If you first install the printer with a USB connection you can later change to either a wireless or Ethernet network connection If you already understand how to connect to a network you can use the general instructions that follow For more detailed instructions on connecting the printer to a network see the Setup Guide 33330 Note Foroptimal performance and security in a wireless network use an access point such as a wireless router to connect the printer To change a USB connection to a wireless connection 1 Unplug the USB connection from the back of the printer 2 Insert the printer software CD in the computer CD ROM drive and then follow the onscreen instructions This runs the Setup Wizard 3 Onthe Connection Type screen select Wireless and then click Next HP Deskjet 6980 series 4 Follow the onscreen instructions to complete the network installation 5 When the installation is complete open Printers and Faxes in Control Panel and delete the printers for the USB installation To change a USB connection to a wired Ethernet connection 1 Unplug the USB connection from the back of the printer 2 Connect an Ethernet cable from the Ethernet port on the back of the printer to an available Ethernet port on the router switch or
110. ith a book binding 1 Open the Printer Properties dialog box 2 Click the Printing Shortcuts tab 102 HP Deskjet 6980 series Aganced Printing Shoeeus Papestgusitg Erost Firithing Coke Serita ins uon cio isa seed bo dde 5 Fes Tepe Pint ual i Nome w Pont fn Both Sades M scans a Ce 3 Inthe What do you want to do drop down list click Two sided Duplex Printing In the Print On Both Sides drop down list click Manually 5 Select any other print settings that you want and then click OK The printer prints the odd numbered pages first 6 Afterthe odd numbered pages have been printed reload the printed pages with the printed side facing up 7 Click Continue to print the even numbered pages User s guide 103 Chapter 8 Tablet binding Follow these steps to print a two sided document with a tablet binding 1 Open the Printer Properties dialog box 2 Click the Finishing tab qU fvansed Prin Shoteus Paper Qquslig Effects Penher Coker Serie Print Tak Duck Sets Tyee rena Gosek Set rires bein wo Dave D iuan Opens 7 Pard n Boss Siet Prenenre Lapout E Fip Page Us Dock bet Lasso on Piri Preyer Shoes Print Poena ren ay Porsi Leca Mine Image 1 page per sheet Ec 3 Select the following check boxes Print On Both Sides Manually Preserve Lay
111. l Monel See Cre Mah i EA Select the Print document on check box and then click the target paper size in the drop down list The target paper size is the size of the paper on which you are printing not the size for which the document was formatted Do one of the following Objective Action Shrink or enlarge the document to fit on Select the Scale to Fit check box the target paper size Print the document at its original size on Do not select the Scale to Fit check the selected paper size box Select any other print settings that you want and then click OK Shrink or enlarge text and graphics Use this feature to shrink or enlarge printed text and graphics without changing the paper Size Follow these steps to shrink or enlarge text and graphics 1 2 d Open the Printer Properties dialog box Click the Effects tab In the of normal size box type the percentage by which you want to shrink or enlarge the text and graphics One hundred percent represents the actual size of the text and graphics Type a number less than 100 to shrink the text and graphics Type a number greater than 100 to enlarge the text and graphics HP Deskjet 6980 series 4 Select any other print settings that you want and then click OK Watermarks Watermarks appear as background printing on documents Apply an existing watermark Follow these steps to apply an existing watermark to a document 1 Open the Printer
112. le with two types of Wi Fi technology 802 11g and 802 11b User s guide 19 Chapter 4 20 Both 802 11g and 802 11b operate by radio transmission in the 2 4 Gigahertz GHz frequency band 802 11g devices communicate at a maximum speed of 54 megabits per second Mb s 802 11b devices communicate at a maximum speed of 11 Mb s For instructions to switch the printer between 802 11b and 802 11g click here 802 11a 802 11a is an emerging wireless networking technology that operates in the 5 GHz frequency band and offers communication speeds similar to those of 802 119 The printer cannot communicate with 802 11a devices over a wireless connection If you have an 802 11a wireless network you can use an Ethernet cable to connect the printer to the network s Wireless Access Point WAP in order to achieve a processing speed comparable to that of the 802 11a network If your wireless network supports 802 11g and 802 11b technology another option is to switch the rest of the network to the lower frequency to use the printer wirelessly To connect the printer to an Ethernet network follow the Ethernet network installation instructions Adapters and access points Adapters While some devices such as the printer have built in Wi Fi capability other devices need an adapter to become Wi Fi enabled Examples of common adapters include PCMCIA card that plugs into the PCMCIA slot in a laptop ISA or PCI card that can be used with a de
113. ligible to eavesdroppers Only devices that share the same WEP settings as the printer will be able to communicate with the printer WEP depends on encryption keys that are static and provides less security than WPA WEP key A WEP key or encryption key is a sequence of alphanumeric characters or hexadecimal digits After creating a WEP key you must remember it or store it in a secure location You might not be able to retrieve the WEP key if you lose it A WEP key is either 64 or 128 bits long The first 24 bits of the key are provided automatically When creating the WEP key the person creating the key provides the remaining bits 40 bits in the case of a 64 bit key or 104 bits in the case of a 128 bit key Wireless Access Point WAP A Wireless Access Point WAP is a device through which devices for example computers and printers on an infrastructure wireless network communicate with one another A WAP is also called a base station Wireless profile A wireless profile is a collection of wireless network settings that applies to a particular wireless network For example a wireless LAN card can have one HP Deskjet 6980 series Wired profile for a home network and another profile for an office network When installing a device on a network be sure to select the appropriate profile Wireless radio The printer has an internal wireless radio for wireless communication The wireless radio broadcasts on the 2 4 GHz frequency whenev
114. lor management in the program and allow the printer 66 HP Deskjet 6980 series software to manage the color space Use the AdobeRGB setting for photos that were originally created in the AdobeRGB color space Managed by Application Use this option to allow the program from which you are printing to manage the color of the photo ICM Image Color Management ICM is a Microsoft technology that helps ensure that a color image graphic or text object is printed as close as possible to its original color and helps keep its colors consistent and accurate 4 Select any other print settings that you want and then click OK Gray photo print cartridge The gray photo print cartridge used in conjunction with the tri color print cartridge prints high quality black and white photographs The gray photo print cartridge can be purchased separately if it is not included with the product Install the gray photo print cartridge To install the gray photo print cartridge remove the black print cartridge from the printer and then install the gray photo print cartridge in the compartment on the right of the print cartridge cradle For more information see the print cartridge installation page Use the gray photo print cartridge To use the gray photo print cartridge follow the steps to print a black and white photo Store the gray photo print cartridge To maintain the health of the print cartridge follow the print cartridge storage
115. m recycle To return empty print cartridges to HP see print cartridge recovery 33358 Note The extended warranty and product take back options are not Ey available in all countries regions User s guide 177 Chapter 15 Recycling information for the European Union Important recycling information for our customers in the European Union To preserve the environment this product must be recycled after its useful life as required by law The symbol below indicates that this product may not be disposed in the general trash Please return the product for proper recovery disposal to the authorized collection location nearest to you For more information regarding return and recycling of HP products generally please visit www hp com hpinfo globalcitizenship environment recycle index html Energy consumption This printer was designed with energy conservation in mind Not only does this save natural resources but it also saves money without affecting the high performance of the printer The printer meets the Federal Energy Management Program FEMP requirements the US government energy savings initiative aimed at reducing power when the printer is turned OFF This product qualifies for the ENERGY STAR Program ENERGY STAR is a voluntary program established to encourage the development of energy efficient office products uh ENERGY STAR ENERGY STAR is a U S registered service mark of the U S Environmental Protection Agency A
116. mismatch it indicates that the paper size or type selected in the software program or in the printer software does not match the paper in the In tray You can continue printing with the mismatched paper by pressing the Resume button To cancel printing press the Cancel button HP Deskjet 6980 series To correct the paper mismatch change the paper size and type selections in the software program or the printer software or change the paper in the In tray In the software program follow these steps 1 2 3 4 Press the Cancel button Open the File menu and then click Page Setup On the Page Setup screen verify the selected paper size and type If the paper size and type match the paper in the In tray proceed to step 2 below If the size and type do not match select the matching paper size and type or change the paper in the In tray Press the Resume button to continue printing In the printer software follow these steps 1 2 3 Press the Cancel button Open the Printer Properties dialog box On the Paper Quality tab verify that the selected paper size and type match the paper in the In tray If the size and type do not match select the matching paper size and type or change the paper in the In tray Press the Resume button to continue printing Printer is stalled If the printer stalls while printing a document press the Resume button If the printer does not start printing again raise the printer co
117. mputer Follow these steps Cannot open the printer s embedded web server EWS Verify the following You are not using a phone cord to connect the printer to the network The Ethernet cable is securely connected to the printer The network hub switch or router is on and working properly The computer that you are using is connected to the network HP Deskjet 6980 series If you still cannot access the printer s EWS then follow these steps 1 Print an HP Report page 2 Findthe printer s IP address 3 Launch the Internet browser Ez Note Use Microsoft Internet Explorer 5 0 or higher or Netscape 4 75 or higher 4 Enter the printer s IP address in the address box then press Enter A personal software firewall is blocking communication between the printer and the computer The personal software firewall is a security program that protects a computer from intrusion However the personal firewall might block communication between the computer and the printer If you cannot communicate with the printer try disabling the personal firewall If you are still unable to communicate with the printer then re enable the firewall If disabling the firewall allows you to communicate with the printer you might want to assign the printer a static IP address and then re enable the firewall To assign the printer a static IP address see the Setup guide that came with the printer Wireless communication problems Print a HP Report
118. n both the printer software and the software program that you are using e he photo paper is not curled if you are printing on two sided photo paper Photo paper should be flat before printing See storing and handling photo paper for more information e fthe media type or size is not supported by the duplexer you can print the document by using the manual two sided printing instructions The media type and size that is selected on the Paper Quality tab are supported by the duplexer 33349 Note Do not try to print a two sided document on single sided paper such EZ as single sided photo paper Binding margin is in the wrong place 1 Open the Printer Properties dialog box 2 Click the Finishing tab 3 Verify that the following conditions exist Flip pages up is not selected for binding along the side book binding Flip pages up is selected for binding along the top tablet binding For more information see two sided printing Paper size changes when the two sided printing option is selected The paper size is not supported by the duplexer Colors look faded If the colors look faded try printing the two sided document by using the manual two sided printing instructions Automatic Two Sided Printing Accessory specifications Dimensions when attached to printer 124 6 mm 4 9 in tall x 320 5 mm 12 62 in wide x 77 7 mm 3 06 in deep 158 HP Deskjet 6980 series Skew second side of printed page Plain paper
119. n plain photo brochure and other high quality papers The sensor also checks the paper width to ensure it matches the size selected in the printer software If the widths are different the printer warns you so that you do not waste a sheet of paper When the auto paper type sensor is engaged the printer uses a red optical sensor light to scan the first page of a document and determine the best paper type setting and check paper width If the paper width is different from the printer software the printer warns you and gives you the opportunity to stop printing If the width matches the printer determines the paper type setting and the page is printed 3349 Note The Automatic Paper Type Sensor is not available for documents that are EZ printed from the 250 Sheet Plain Paper Tray Accessory or the Auto Two Sided Print Accessory with Small Paper Tray For more information about using the automatic paper type setting see Select a paper type Caution Do not place the printer in direct sunlight Direct sunlight can interfere with the auto paper type sensor User s guide 17 USB 18 Connect to the printer Wireless networking Wired Ethernet networking Connecting a digital camera USB Bluetooth wireless printing HP iPAQ Wi Fi printing The printer connects to the computer with a universal serial bus USB cable The computer must be running Windows 98 SE or later to use a USB cable For instructions about connecting the printer w
120. n the Paper Type drop down list on the Printing Shortcuts tab e f printing in grayscale select Print in high quality grayscale on the Color Option drop down list on the Printing Shortcuts tab e Do not print borderless documents in ink backup mode Always have two print cartridges installed in the printer when printing borderless documents Streaks appear in a light portion of a photo User s guide 141 Chapter 11 142 If streaks appear in a light portion of a photo approximately 63 mm 2 5 inches from one of the long edges of the photo try the following solutions Install a photo print cartridge in the printer Rotate the image 180 e Open the Printer Properties dialog box click the Paper Quality tab and then set the Print Quality to Maximum dpi Horizontal lines appear on a photo If light or dark horizontal lines appear on photos 1 Clean the print cartridges 2 Reprint the photo 3 Ifthe lines still occur align the print cartridges 4 Reprint the photo Image is printed at an angle Verify that no problem exists with the source image For example if you are printing a scanned image verify that the image was not crooked when it was scanned If the problem is not caused by the source image follow these steps 1 Remove all paper from the In tray 2 Load the paper correctly in the In tray HP Deskjet 6980 series 3 Verify that the paper guides fit firmly against the edge of the paper 4
121. n with tab A6 105x148 mm ndex card 4x6 in L 89x127 mm Photo paper 10x15 cm 10x15 cm with tab 4x6in 4x6 in with tab A6 105x148 mm L 89x127 mm L 89x127 mm with tab Panoramic 4x10 in 4x11 in 4x12 in Envelopes No 10 Envelope 4 12x9 5 in Japanese envelope No 4 90x205 mm Hagaki Hagaki 100x148 mm Tray capacities 174 Photo paper 4x6 L size Up to 80 sheets Panoramic Up to 5 sheets Hagaki Photo Up to 80 cards Cards 4x6 Up to 100 A6 Up to 100 Envelopes No 10 Up to 20 Japanese envelope No 4 Up to 20 HP Deskjet 6980 series 13 Supplies Paper USB cables Accessories Print cartridges E Note The availability of supplies and accessories varies by country region Paper To order media such as HP Premium Paper HP Premium Inkjet Transparency Film HP Iron On Paper or HP Greeting Cards go to www hp com Choose a country region and then select Buy or Shopping USB cables C6518A HP USB A B 2 meter cable Accessories If an accessory is not included with the printer it can be purchased separately from an authorized HP dealer E Note The availability of accessories varies by country region Automatic Two Sided Printing Accessory Q5712A Automatic Two Sided Printing Accessory Auto Two Sided Print Accessory with Small Paper Tray Q3032A Auto Two Sided Print Accessory with Small Paper Tray 250 Shee
122. nd password Select the file to print Tap Print Select the printer from the printer list and tap Print HP Deskjet 6980 series 5 Print photos The printer software offers several features that make printing digital photos easier and improve photo quality Learn how to perform the following tasks Print a borderless photo Print a photo with a border Use HP Real Life technologies to touch up photos Use the photo print cartridge for great colors and virtually grain free photos Use the gray photo print cartridge for outstanding black and white photos Achieve the highest printing resolution with maximum dpi Improve printed colors with the following software options Advanced color settings Color management Print an Exif Print formatted photo if you have Exif Print enabled software Prevent photo paper from curling by following the photo paper storage and handling guidelines Use HP Everyday Photo Paper to save money and ink when printing photos Print borderless photos Use borderless printing to print to the edges of certain paper types and to print on a range of paper sizes from 3 x 5 inch photo paper to a 210 x 594 mm 8 5 x 23 4 inch custom photo size Guidelines For high quality results use a photo print cartridge in combination with the tri color print cartridge Do not print borderless photos in ink backup mode Always have two print cartridges installed in the printer Open the file in a softwa
123. nt cartridge is also installed the print quality is enhanced A photo print cartridge can be purchased separately if it is not included with the printer 33309 Note Using maximum dpi increases the printing time and requires a large EZ amount of disk space Follow these steps to print in the 4800 x 1200 optimized dpi mode 1 Open the Printer Properties dialog box 2 Click the Paper Quality tab 3 Inthe Type is drop down list click More and then select the appropriate photo paper type 4 Inthe Print Quality drop down list click Maximum dpi 5 Select any other print settings that you want and then click OK 3333450 Note Use an HP premium photo paper when printing in the maximum dpi mode EZ to enhance color matching and detail in the photo Advanced color settings Use the Advanced color settings dialog box to adjust how printed colors appear in the photos Adjusting these settings causes the printed colors to differ from the colors that appear on the computer monitor To specify advanced color settings follow these steps 1 Open the Printer Properties dialog box 2 Click the Color tab and then click the Advanced Color Settings button The Advanced Color Settings dialog box is displayed Avaria Cobo S etras Bisnes E J Darks Lighter Sausio 0 3 Muted a Vibrant Cor Tos J Cooler Wima par i J _ zu 5n Mags 0 5n 5n Yel 0 T 5 a 5 Ek 0 4 m 5 5 ox are
124. nt to do drop down list click Fast Economical Printing 4 Specify the print settings that you want 5 Click OK Use the What s This help to learn about the features you see on the Printer Properties dialog box General everyday printing Use General everyday printing to print documents quickly e Documents e E mail Presentation printing Use Presentation printing to print high quality documents including e Letters e Brochures e Transparencies Print in grayscale Follow these steps to print in grayscale 1 Open the Printer Properties dialog box 2 Click the Color tab 3 Click the Print In Grayscale check box and then click one of the following High Quality Use this option for photos and other high quality printouts Black Print Cartridge Only Use this option for fast economical printing 4 Select any other print settings that you want and then click OK Select a print quality Follow these steps to select a print quality 92 HP Deskjet 6980 series 1 Open the Printer Properties dialog box 2 Click the Printing Shortcuts tab 3 Click one of the following options in the Print quality drop down list Fast Draft Prints at the fastest printing speed while using the least amount of ink Fast Normal Prints more quickly than Normal mode and at a higher print quality than Fast Draft Normal Provides the best balance between print quality and speed This is the appropriate setting for most
125. nter network connection On Connected to either an Ethernet network or a wireless network Off Not connected to an Ethernet network or a wireless network Wireless radio The printer has an internal wireless radio for wireless communication The wireless radio feature is in either an enabled or disabled mode When enabled the wireless radio can be on or off but when in the disabled mode the radio can only be off The wireless radio is enabled but off by default How the wireless radio works The wireless radio broadcasts on the 2 4 GHz frequency whenever the wireless radio is powered on and enabled The wireless radio automatically turns off when the printer is powered off or unplugged from a power source If the printer is connected to an active Ethernet network with an Ethernet cable the wireless radio is inactive and the printer will not make a wireless connection E Note USB connections have no effect on the radio s functionality Wireless Status light The Wireless Status light indicates the status of the wireless radio For a description of the Wireless Status light see the Wireless Status light page User s guide 35 Chapter 4 36 Disable and enable the wireless radio Disabling the radio turns the wireless radio off When disabled the wireless radio sends no signals even if the printer is powered on preventing the radio from being turned on accidently Enabling the radio automatically turns the wir
126. o Sided Printing Accessory or the Auto Two Sided Print Accessory with Small Paper Tray If a two sided printing accessory is not attached to the printer or you are printing on an unsupported paper type use manual two sided printing User s guide 155 Chapter 12 Guidelines Do not exceed the In tray capacity 150 sheets Print Load paper in the printer paper tray and then follow these steps to print a booklet automatically 1 Open the Printer Properties dialog box 2 Clickthe Printing Shortcuts tab and then select Two sided duplex printing from the drop down list pu m Advanced Printing Shoeeul Papeut ushp Elect Frwibhaw Coke Senaci eed e uci vun bo dior Paper Type Pret Duaity y Homa ww Pm Fr Dr Eai Erbes Let edge booklet Q Ce Ce ov 3 From the Print on both sides drop down list select one of the following binding options Left edge booklet Right edge booklet 4 Select any other print settings that you want and then click OK After the first side of the page is printed the printer pauses while the ink dries When the ink is dry the paper is pulled back into the duplexer and the reverse side of the page is printed 3349 Note Do notremove the paper from the printer until both sides of the page have EZ been printed Automatic two sided printing problems 156 HP Deskjet 6980 series
127. o little ink appears on the page follow these instructions Too much or too little ink appears on the page If too much or too little ink appears on the page try adjusting the ink volume and dry time or selecting a different paper type Adjust the ink volume and dry time 1 2 3 4 DO Open the Printer Properties dialog box Click the Advanced tab Click Document Options and then click Printer Features Click Dry Time then select Change in the drop down list and then click the Change button A Dry Time slider is displayed Move the Dry Time slider toward Less or More Click OK Click Ink Volume then select Change in the drop down list and then click the Change button An Ink Volume slider is displayed Move the Ink Volume slider toward Light or Heavy d Note If you increase the ink volume move the Dry time slider toward EZ More to avoid smearing the ink Click OK and then click OK again Select a specific paper type 1 2 3 4 Open the Printer Properties dialog box Click the Paper Quality tab In the Type is drop down list click an appropriate paper type Do not select Automatic Click OK and then click OK again Document is misprinted Text and images are misaligned If the text and images on the printouts are misaligned then align the print cartridges Document is printed off center or at an angle 1 2 3 140 Verify that the paper is correctly placed in the In tray Verify
128. oftware program Otherwise follow these instructions 1 Open the photo in an application that allows editing such as HP Photosmart Software or Adobe Photoshop 2 Open the Printer Properties dialog box Click the Printing Shortcuts tab 4 In the What do you want to do drop down list click Photo printing with white borders and then select the following options Print Quality Normal or Best 333350 Note For maximum dpi quality go to the Paper Quality tab and then EZ click Maximum dpi in the Print Quality drop down list Paper Type An appropriate photo paper type Paper Size An appropriate photo paper size Orientation Portrait or Landscape 5 Setthe HP Real Life technologies as appropriate 6 Click OK to print the photo Use the What s This help to learn about the features that appear in the Printer Properties dialog box HP Deskjet 6980 series HP Real Life technologies HP Real Life technologies make it easy for you to get better photos Automatic red eye removal and adaptive lighting to enhance detail in shadows are just a few of the technologies included Open HP Real Life technologies Follow these steps to open the HP Real Life technologies dialog box 1 Open the Printer Properties dialog box 2 Click the Paper Quality tab and then click the Real Life Digital Photography button Use HP Real Life technologies Use the HP Real Life technologies dialog box to set these options As Pin Ford Eat Fini
129. om the printer s memory for the network This should only be done as a last resort when troubleshooting the printer Resetting the printer to its factory default settings might require you to reinstall the printer software Additionally you will also have to reconfigure the printer s security settings The printer s default settings are Option Default setting Communication Ad hoc Mode Network Name hpsetup SSID Encryption None Wireless Radio Off EWS Administrator blank password Follow these steps to reset the printer to the factory default settings 42 HP Deskjet 6980 series Verify that the printer is powered on Press and hold down the Report Page button While holding down the Report Page button press the Cancel button three times Release the Report Page button ee Tusc Networking glossary numbers 10 100 Base T A technical term for Ethernet 10 100 refers to the speed at which the Ethernet network functions 10 indicates 10 megabits per second Mb s for normal Ethernet and 100 indicates 100 Mb s for Fast Ethernet 802 11a A type of wireless networking that provides up to 54 Mb s transmission in the 5 GHz band 802 11b A type of wireless networking that provides up to 11 Mb s transmission with a fallback to 5 5 2 and 1 Mb s in the 2 4 GHz band 802 11g A type of wireless networking that provides up to 54 Mb s transmission in the 2 4 GHz band a Ad hoc network A type of wireles
130. omatic or Plain paper Paper Size An appropriate paper size 4 Select the following print settings as appropriate Print Quality Paper Source Print In Grayscale 5 Select any other print settings that you want and then click OK Use the What s This help to learn about the features that appear in the Printer Properties dialog box Letters Guidelines Learn how to add a watermark to the letter For help printing on an envelope see envelopes Do not exceed the In tray capacity 150 sheets of paper Prepare to print 1 2 3 74 Verify that the printer is turned on Raise the Out tray Slide the paper width guide all the way to the left and then pull out the paper length guide Place the paper in the In tray pushing the paper into the printer until it stops d Note If you are using letterhead paper verify that the letterhead is facing EZ down and toward the interior of the printer Slide the paper guides firmly against the paper Lower the Out tray Do not extend the Out tray extension stop when printing on legal paper HP Deskjet 6980 series Print 1 Open the Printer Properties dialog box 2 Click the Printing Shortcuts tab 3 Inthe What do you want to do drop down list click Presentation Printing and then specify the following print settings Paper Type Automatic or Plain paper Paper Size An appropriate paper size 4 Select the following print settings as appropriate A
131. ommunication between the printer and the computer Follow these steps Printer s network settings do not match the settings for the network The printer s network settings must match those of the network 124 HP Deskjet 6980 series Printer has the wrong network settings 1 Doone ofthe following to find the settings for the network Printer communication mode Task Infrastructure network Open the Wireless Access Point s WAP configuration utility Ad hoc network Open the configuration utility for the network card installed in the computer 2 Compare the network s settings to those that appear on the HP Report page Note any differences Possible problems include Problem Solution The WAP filters hardware addresses Follow these steps MAC addresses One of these settings in the printer Follow these steps might be incorrect Communication mode Network Name SSID Channel Ad hoc networks only Authentication Type Encryption WPA TKIP 3 Reprint the document If the document still does not print then reset the printer to its factory defaults and use the printer software CD to reinstall the printer software Computer s wireless card is set to the wrong wireless profile A wireless profile is a set of network settings unique to a given network A single wireless card might have several wireless profiles for example one for a home network and one for an office network
132. ompatible The digital camera is not in PictBridge mode The images are not in a supported format You did not select any photos on the camera for printing Check the documentation that came with the camera to ensure it supports PictBridge If the camera does support PictBridge make sure the camera is set to PictBridge mode For instructions on setting the camera to PictBridge mode see the documentation that came with the camera Verify that the digital camera is saving photos in a file format that the PictBridge transfer feature supports e EXIF JPEG e JPEG Before you connect the digital camera to the front USB port on the printer select some photos on the camera for printing PictBridge lights are flashing State of the lights Task Connection light and the Error light are flashing The printer has lost connection with the camera while printing TN Check the USB connection wpe Connection light is on and the Error light is flashing The camera has lost power Replace the camera batteries or connect it to a power supply HP Deskjet 6980 series continued State of the lights Task Connection light is on and the Error light flashes twice The camera has requested an unsupported command Bluetooth printing problems Bluetooth device cannot find the printer Try one of the following solutions e Make sure the HP Bluetooth Wireless Printer Adapter is plugged into the camera port on th
133. oppers to decode Since the encryption key changes automatically the data is more difficult for eavesdroppers to decode Limitations All devices must have the key The WEP key does not change automatically WEP encryption provides less security than both AES or TKIP All devices must have the key All devices must have the key HP Deskjet 6980 series Wi Fi Protected Access WPA Wi Fi Protected Access WPA provides security by doing the following e Encrypting data sent over radio waves from one wireless device to another wireless device e Controlling access to network resources through authentication protocols Only devices that share the same WPA settings as the printer will be able to communicate with the printer For example if the printer s network uses WPA only devices that have the same WPA settings as the printer will be able to use the printer WPA provides better security than WEP WPA is a network feature WPA is an optional wireless network feature Not all wireless networks use WPA Configure the printer for WPA only if the printer s network uses WPA The printer s WPA settings must match the network s settings If the printer s network does not use WPA do not configure the printer to use WPA If you do not know if the network uses WPA see the configuration utility for the computer s NIC card or the network s Wireless Access Point WAP Encryption WPA uses encryption keys to encode
134. ot seem to working try the following troubleshooting tips e Remove the adapter from the printer for a few seconds and then re insert it e Turn off the printer with the Bluetooth wireless printer adapter still inserted in the printer and then turn the printer on again Or try this sequence of steps Turn off the printer Disconnect the printer from its power source Insert the Bluetooth wireless printer adapter in the printer Reconnect power Turn the printer on Pigs Im Banners do not print correctly 138 Check the paper tray e Unfold and refold the paper when several sheets feed into the printer at one time e Confirm that the unattached edge of the banner paper stack is on top and pointing into the printer e Verify that the correct paper for banner printing is in use Check the printer properties Open the Printer Properties dialog box and verify the following settings Tab Setting Paper Quality Size is The appropriate banner size Type is HP Banner Paper Check the software e Verify that the software program that you are using prints banners Not all software programs print banners e fgaps appear at the ends of the sheets verify that the printer software is operating correctly HP Deskjet 6980 series Print quality is poor Streaks and missing lines If the printed pages are missing lines or dots or if streaks appear the print cartridges might be low on ink or might need to be cleaned
135. ote Ifthe software program includes an iron on transfer printing feature follow the instructions that are provided with the software program Otherwise follow the instructions below Open the Printer Properties dialog box Click the Paper Quality tab and then specify the following print settings Sizeis An appropriate paper size Type is Click More and then select HP Iron on Transfer A Source is Upper tray A Print Quality Normal or Best Click the Finishing tab Select the Mirror Image check box 87 Chapter 7 333350 Note Some iron on transfer software programs do not require you to print f a mirror image 5 Select any other print settings that you want and then click OK Use the What s This help to learn about the features that appear in the Printer Properties dialog box Banners 88 Guidelines e Remove any perforated strips from the banner paper before loading it in the In tray e Do not exceed the In tray capacity 20 sheets Prepare to print 1 Verify that the printer is turned on 2 Remove the Out tray and then remove all paper from the In tray 3 Slide the paper width guide all the way to the left and then pull out the paper length guide 4 Place the banner paper in the In tray so that the unattached edge is on top of the paper stack and pointing toward the printer 1 Unattached edge 5 Slide the paper width guide firmly against the paper A Note Leave the
136. out Flip Pages Up 4 Select any other print settings that you want and then click OK The printer prints the odd numbered pages first 5 After the odd numbered pages have been printed reload the printed pages with the printed side facing up according to the document orientation portrait or landscape 104 HP Deskjet 6980 series Portrait Landscape 6 Click Continue to print the even numbered pages Resize a document Use the printer software for either of these tasks e Print a document on a paper size different from the size for which it is formatted e Shrink or enlarge text and graphics on the printed page Print on a different paper size Use this feature to print a document that is formatted for one paper size on another paper size Doing this can be useful if you do not have the correct paper size available For example if you have created a document that is formatted for letter size paper but you do not have any letter size paper available you can print the document on another paper size that is available Follow these steps to resize the document for a different paper size 1 Open the Printer Properties dialog box 2 Click the Effects tab User s guide 105 Chapter 8 106 9 T R vateed Prin Sheet Papeuquslig Elesi Fruta Coke Sedo Pret Tak Qieck Ses Tyee nee Dueck Set ere here wo Sen Rising Deren Ache Sine c Print Document Oni Letter fur See e Fa Q X o
137. ove ink from your skin and clothing Surface Remedy Skin Wash the area with an abrasive soap White fabric Wash the fabric in cold water and use chlorine bleach Color fabric Wash the fabric in cold water and use sudsy ammonia Caution Always use cold water to remove ink from fabric Warm or hot water can set the ink into the fabric Manually clean print cartridges If the printer is used in a dusty environment a small amount of debris can accumulate on the print cartridge contacts Gather cleaning supplies You need the following items to clean the print cartridges e Distiled water tap water can contain contaminants that can damage the print cartridge e Cotton swabs or other soft lint free material that will not stick to the print cartridge Be careful not to get ink on your hands or clothing as you clean User s guide 117 Chapter 10 Prepare to clean 1 Open the printer cover 2 Wait until the print cartridge cradle moves to the right side of the printer and is idle and quiet 3 Remove the print cartridges and place them on a piece of paper with the copper strips facing up Caution Do not leave the print cartridges outside the printer for more than 30 minutes Cleaning instructions 1 Lightly moisten a cotton swab with distilled water and squeeze any excess water from the swab 2 Wipe the print cartridge copper contacts with the cotton swab Caution Do not touch the print cartridge ink nozzles Touch
138. page If the HP Report page does not print verify the following The printer is set up and powered on The print cartridges are installed correctly The printer is on and the paper tray is loaded e The printer is free of paper jams If any of these items are problems then see the printer is not printing page If the HP Report page does print try the following steps Check the wireless status light Look at the printer s wireless status light State of the Wireless Status light Task On Follow these steps User s guide 123 Chapter 11 continued State of the Wireless Status light Task Off Verify the following Wireless status light is on An Ethernet cable is not connected to the printer Connecting an Ethernet cable to the printer automatically turns off the wireless radio Unplug the cable The printer is plugged in If the wireless status light is on try reprinting the document then look at the printer s wireless communications light State of the Wireless Status light Task Flashes The printer s wireless communications feature is operating correctly Try these solutions again The wireless radio is functioning but the printer and the computer cannot communicate The printer s network settings do not match the settings for the network Follow these steps The computer might be set to the wrong wireless profile Follow these steps A personal software firewall might block c
139. ple if you are printing a scanned image verify that the image was not crooked when it was scanned For photo paper with a tear off tab If the border appears below the tear off tab remove the tab If the border appears above the tear off tab e Align the print cartridges e Verify that no problem exists with the source image For example if you are printing a scanned image verify that the image was not crooked when it was scanned Error messages Out of paper message If you receive an out of paper message follow these guidelines User s guide 145 Chapter 11 There was an error writing to USB port The printer might not be receiving correct data from another USB device or USB hub Connect the printer directly to the USB port on the computer Two way communication cannot be established or Printer not responding The printer might not be able to communicate with the computer if the USB cable is too long If you receive this error message make sure that the USB cable is not greater than 5 meters approximately 16 feet 5 inches in length Incorrect print cartridge message The printer can only print when the correct print cartridges are installed If you receive an incorrect print cartridge message follow these instructions Print cartridge problem message If you receive a message stating there is a problem with the print cartridge the print cartridge might be faulty Follow these instructions to resolv
140. ppear on a photo If light or dark horizontal lines appear on photos follow this procedure 1 Clean the print cartridges Reprint the photo 2 3 If horizontal lines still occur align the print cartridges 4 Reprint the photo 134 HP Deskjet 6980 series Part of the photo is faded If part of the photo is faded follow these guidelines Part of the photo is faded Fading might occur on the edges or near the edges of a photo Fading occurs on the edges of a photo Verify that the photo paper is not curled If the photo paper is curled place the paper in a plastic bag and gently bend it in the opposite direction of the curl until the paper lies flat If the problem persists then use photo paper that is not curled For instructions about preventing photo paper from curling see Store and handle photo paper Fading occurs near the edges of a photo If fading occurs approximately 25 to 63 mm 1 0 to 2 5 inches from the edge of a photo try the following solutions e Install a photo print cartridge and a tri color print cartridge in the printer e Open the Printer Properties dialog box click the Paper Quality tab and then set the Print Quality to Maximum dpi e Rotate the image 180 User s guide 135 Chapter 11 PictBridge problems 136 Images in a connected digital camera do not print There are several reasons why images in a connected digital camera do not print The digital camera is not PictBridge c
141. priate telephone number see the inside front cover of the Reference Guide that came with your printer Information about the phone support process can be found in HP support by phone in the Reference Guide Support options and availability vary by product country region and language 150 HP Deskjet 6980 series 42 Accessories The following optional accessories are available to be used with the HP printer Automatic Two Sided 250 Sheet Plain Paper Auto Two Sided Print Printing Accessory Tray Accessory with Small Paper Tray If an accessory is not included with the printer it can be purchased separately from an authorized HP dealer For accessory part numbers see the accessory supply list E Note The availability of accessories varies by country region Automatic Two Sided Printing Accessory duplexer The duplexer is a special hardware device that enables the printer to automatically print on both sides of a page Using a duplexer with the printer has several advantages It allows you to do the following tasks e Print on both sides of a page without manually reloading the page e Useless paper by printing on both sides of paper sheets e Create professional looking brochures reports newsletters and other special items If the duplexer is not packaged with the printer it can be purchased separately from an authorized HP dealer E Note The duplexer is not available in all countries regions User s guide 15
142. r To display the files on the network Tap the Network icon on the command bar type the path name and then tap OK You might be prompted to enter a user name and password 3 Select the file to print Tap Print 5 Select the printer from the printer list and tap Print am HP iPAQ Wi Fi printing To print a file wirelessly from the HP iPAQ Pocket PC complete the following steps Step 1 Install Mobile Printing Install HP Mobile Printing from a desktop computer to the Pocket PC through Microsoft ActiveSync 1 Save the installer program hpmobileprinting exe from www hp com go pocketpcprint software to a desktop computer 2 Connect a Pocket PC to the desktop computer by using the ActiveSync cradle To properly install this software the Pocket PC must be in the ActiveSync cradle If you need help connecting with ActiveSync see the Pocket PC user guide 3 Double click hpmobileprinting exe on the desktop computer The installer program copies the necessary files to the Pocket PC Step 2 Configure the iPAQ Pocket PC Before the HP iPAQ Pocket PC can communicate with the printer configure the iPAQ for a Wi Fi network You will need to enter the following settings e Network name e Network type e Wi Fi security settings See the documentation that came with the Wi Fi PC card for detailed information Step 3 Add the printer to the printer list 1 Press the Report Page button on the printer to print an HP Report Page
143. r 4 Slide the paper width guide against the edge of the cards 166 HP Deskjet 6980 series Print 1 Open the Printer Properties dialog box 2 Onthe Printing Shortcuts tab click Postcard printing and then specify the following print settings Paper Size The appropriate paper size Paper Type Plain paper Paper Source Rear tray 3 Select any other print settings that you want and then click OK Use the What s This help to learn about the features that you see in the Printer Properties dialog box Use the Auto Two Sided Print Accessory with Small Paper Tray when printing from a digital camera In order to use the Auto Two Sided Print Accessory with Small Paper Tray when printing directly from a digital camera you might need to configure the printer to feed paper from the accessory rather than the In tray Configure the printer to feed paper from the accessory Follow these steps to configure the printer to feed paper from the accessory 1 Press and hold down the Report Page button 2 While holding down the Report Page button press the Cancel button twice 3 Release the Report Page button After configuring the printer to feed paper from the accessory load the photo paper into the accessory and then follow the PictBridge printing instructions d Note The printer only needs to be configured to print PictBridge photos from the EZ Auto Two Sided Print Accessory with Small Paper Tray once After being configured
144. r host name in the browser s address box 33349 Note Ifthe printer is on a different subnet than the computer enter the EZ printer s IP address for example http 192 168 1 1 in the browser s address box to open the embedded Web server Also if the computer uses a proxy server to access the Internet you might need to configure the browser to by pass the proxy server in order to access the EWS If you do not know the printer IP address or host name print an HP Report page A Caution Use caution when changing the print server s wireless network settings you can lose the connection If you lose the connection you might need to use the new settings to reconnect If the printer loses its network connection you might need to reset it to factory defaults and reinstall the software Configure Bluetooth settings on a network printer The following table describes the Bluetooth settings you can configure on the Networking tab of the printer s embedded Web server EWS if the printer is connected to the network either wirelessly or with an Ethernet cable Ez Note f your printer is not connected to a network connect a USB cable from your computer to the rear USB port on the printer and open the printer Toolbox to configure the Bluetooth settings Parameter Description Device Address The hardware address of the Bluetooth device Note You cannot change this address Device Name The device name assigned to the printer which can identif
145. re program such as HP Photosmart Software or Adobe Photoshop and assign the photo size Ensure that the size corresponds to the paper size on which you want to print the photo If you installed HP Photosmart Software you can use it to stitch together panoramic digital photos before printing them For maximum fade resistance use HP Premium Plus Photo Paper Verify that the photo paper that you are using is flat For information about preventing photo paper from curling see the photo paper storage instructions Do not exceed the In tray capacity 25 sheets of photo paper Prepare to print To print a single small photo use the photo envelope feeder User s guide 59 Chapter 5 60 To print larger or multiple photos follow these steps Ts Verify that the printer is turned on 2 Forsmall photos remove the Out tray For large photos raise the Out tray Remove all of the paper from the In tray 3 Slide the paper width guide all the way to the left and then pull out the paper length guide 4 Verify that the photo paper is flat 5 Place the photo paper in the In tray with the side to be printed on facing down If you are using photo paper with a tear off tab verify that the tab is pointing away from the printer 6 Slide the paper guides firmly against the paper 2 Large photos 33349 Note Some panoramic paper sizes might extend beyond the edge of the In EZ tray 7 For small photos replace the Out tray For la
146. red Equivalent Privacy WEP keys and optional Media Access Control MAC authentication This combination offers a rudimentary level of access control and privacy If you are using an access point you might also employ advanced forms of authentication and encryption on the WLAN such as the Pre Shared Key mode of Wi Fi Protected Access WPA PSK To protect the wireless network HP strongly suggests you implement a wireless security scheme either WEP or WPA during setup use an antivirus program to protect against computer viruses and follow basic security rules such as setting strong passwords and not opening unknown attachments Other network components including firewalls intrusion detection systems and segmented networks should also be considered as part of the network design 333350 Note lf you decide to add encryption and authentication to the network after EZ installing the printer change the settings on the printer prior to changing them on other devices on the network Authentication and encryption 28 Wireless security is a complex and developing topic This page gives a brief overview of the basics involved in making a wireless network secure In the simplest terms wireless security involves two strategies authentication and encryption A wireless security method such as WEP or WPA involves varying levels of authentication and encryption Authentication Definition Authentication verifies the identity of a u
147. rge photos lower the Out tray Print e Note lf the software program includes a photo printing feature follow the instructions that are provided with the software program Otherwise follow these instructions Open the photo in an application that allows editing such as HP Photosmart Software or Adobe Photoshop Open the Printer Properties dialog box Click the Printing Shortcuts tab HP Deskjet 6980 series In the What do you want to do drop down list click Photo Printing Borderless and then select the following options Print Quality Normal or Best 33349 Note For maximum dpi quality go to the Paper Quality tab and then EZ click Maximum dpi in the Print Quality drop down list Paper Type An appropriate photo paper type Paper Size An appropriate borderless photo paper size Orientation Portrait or Landscape Set the HP Real Life technologies as appropriate Click OK to print the photo If you printed on photo paper with a tear off tab remove the tab to make the document completely borderless Use the What s This help to learn about the features that appear in the Printer Properties dialog box Print photos with a border Follow these instructions to print photos with a white border Guidelines For high quality results use a photo print cartridge in combination with the tri color print cartridge For maximum fade resistance use HP Premium Plus Photo Paper Open the file in a softwar
148. ridge match the symbol on the print cartridge with the symbol above the print cartridge cradle Photos do not print correctly Check the paper tray 1 Verify that the photo paper in the In tray with the side to be printed on facing down Verify that the photo paper is flat User s guide 133 Chapter 11 2 Slide the paper forward until it stops 3 Slide the paper guides firmly against the edge of the paper Do not press the guide so firmly against the paper that the paper bends or curls Check the printer properties Open the Printer Properties dialog box and verify the following options Tab Setting Size is An appropriate paper size Paper Quality Type is An appropriate photo paper Print Quality Best or Maximum dpi Colors are tinted or incorrect If colors in photos appear tinted or incorrect follow these steps 1 Verify that neither print cartridge is low on ink If neither print cartridge is low on ink proceed to step 2 2 Align the print cartridges Reprint the photo 4 If colors are still tinted or incorrect calibrate the color Both a photo print cartridge and a tri color print cartridge must be installed for color calibration 5 Reprint the photo 6 If colors continue to appear tinted or incorrect open the Printer Properties dialog box click the Color tab and then click the Advanced Color Settings button 7 Adjust the colors by using the Advanced Color Settings dialog box p Horizontal lines a
149. rrect To verify that you have the correct print cartridges 1 Open the printer cover 2 Read the selection number on the print cartridge label 0000 00 04 1 Selection number 2 Warranty date 3 Check the list of print cartridges that can be used in the printer a Open the printer Toolbox b Click the Estimated Ink Level tab c Click the Print Cartridge Information button and view the list of print cartridge selection numbers The reference guide that came with the printer also shows the print cartridge selection numbers 4 Check the warranty date on the print cartridge 5 Ifthe print cartridge has the wrong selection number or if the warranty date has expired install a new print cartridge 6 Close the printer cover If the Print Cartridge Status light stops flashing then the problem is fixed If the Print Cartridge Status light continues to flash visit HP Technical Support at www hp com support Print cartridge problem message If you receive a message about a problem with one of the print cartridges follow these steps 1 Raise the printer cover and remove the print cartridge that was named in the error message 2 Reinstall the print cartridge If the Print Cartridge Status light is not flashing the problem is solved HP Deskjet 6980 series If the Print Cartridge Status light is flashing go to the next step 3 Manually clean the print cartridge 4 Reinsert the print cartridge in the printer an
150. rs who are color blind colored buttons and tabs used in the software and on the HP printer have simple text or icon labels that convey the appropriate action Mobility For users with mobility impairments the printer software functions can be executed through keyboard commands The software also supports Windows accessibility options such as StickyKeys ToggleKeys FilterKeys and MouseKeys The printer doors buttons paper trays and paper guides can be operated by users with limited strength and reach Support For more details about the accessibility of this product and HP s commitment to product accessibility visit HP s Web site at www hp com accessibility Contents N User s guide WV CIC ONG oiiaii aa tae ten A Aa a Ea aA ties qup ine 4 Special features 5 oot a yok ga omens Ea ls ipei e Eie 5 Get Stared c IE 6 PHDter TOU OS alas cades ac oun rtisiecd tuas Louis UMP IIS aus Ea dec dundee toe e dde caesa esee 6 DULOMS AIG NOUS caseus soria cu bie Does asc tont salen lavas es 8 gizie1 AV RC TN ER cr TEE 10 Ph to erivelope feeder aee cadet Ae ed eee es duo e ee 12 PIM COREG S terest PR 15 NK DACKUD MOTE excrete e rece ES 16 Automatic paper type sensor cccccccceecceeeceeecaeeceeeeaeeseeeeaeeseeeeaeeseeeeaeeseeeseeegees 17 Connect to the printer ee deua ee Sce stu des 18 IS Bincsnoieta ic adi c ee LEE LA M LOI ME ELLE 18 Wireless NEIWIRKING oracio roe Lac telae a e e ao udi c dnt M Lu aeb quas 19 W
151. s If the In tray contains paper 1 Verify the following A sufficient amount of paper is in the In tray at least ten sheets The In tray is not overly full The paper stack is touching the back of the In tray 2 Slide the paper guides firmly against the edge of the paper 3 Press the Resume button to continue printing If the In tray is empty 1 Load paperin the tray 2 Press the Resume button to continue printing Printer lights are on or flashing The printer lights indicate the printer status Wireless Status light is flashing For information about the Wireless Status light see the Wireless Status light page Power light is flashing The light stops flashing when the printer has received all data The printer is preparing to print Resume light is flashing If the Resume light is flashing check the following conditions e The printer might be out of paper Place paper in the In tray and then press the Resume button e There might be a paper jam Follow these instructions to clear a paper jam e The print cartridges are the correct print cartridges for the printer and are properly installed e The printer might be stalled Follow these instructions to correct a stalled printer Print Cartridge Status light is on or flashing The printer has two print cartridge status lights User s guide 147 Chapter 11 1 The left status light represents the tri color print cartridge which is installed in the
152. s Get started Connect to the printer Print photos Print photos from a digital camera Print other documents Printing tips Printer software Maintenance Troubleshooting Optional accessories Supplies Specifications Environmental information HP Deskjet 6980 series 2 Special features Congratulations You have purchased an HP Deskjet printer that is equipped with several exciting features User s guide Built in networking capabilities Connect to either a wired or a wireless network without using an external print server Ink backup mode Use ink backup mode to continue printing with one print cartridge when the other print cartridge has run out of ink Print Cancel button Cancel print jobs at the touch of a button Borderless printing Use the entire page surface when printing photos and brochures with the borderless printing feature Real Life technologies Get better photos easier with HP Real Life technologies Automatic red eye removal and adaptive lighting to enhance detail in shadows are just a few of the many technologies included Six ink upgradeable printing Enhanced photo printing with a six inkphoto print cartridge purchased separately HP Vivera Inks deliver true to life photo quality and exceptional fade resistance resulting in vivid colors that last HP Vivera Inks are specially formulated and scientifically tested for quality purity and fade resistance Printing from a digital camera Print photos directly
153. s an ENERGY STAR partner Hewlett Packard Company has determined that this product meets ENERGY STAR guidelines for energy efficiency Energy consumption in standby mode See the reference guide for energy consumption specifications Energy consumption in off mode When the printer is off an amount of energy is still being consumed Energy consumption can be prevented by turning the printer power off and then disconnecting the end of the printer power cord from the electrical source Print cartridge recovery 178 Customers interested in recycling their genuine HP print cartridges can participate in HP s Planet Partner s Program for inkjet cartridges HP offers this program in more countries regions than any other inkjet cartridge manufacturer in the world This program is provided as a free service to HP customers as an environmentally sound solution for these products at end of life HP Deskjet 6980 series To participate simply follow the directions provided on HP s Web site at this address www hp com recycle This service is not available in all countries regions Customers may be asked for their name phone number and address Because HP s unique recycling processes are very sensitive to material contamination we cannot take back and recycle cartridges from other manufacturers The end products of the recycling process are used in the manufacture of new products and HP must ensure the composition of the material is consistent To
154. s network in which devices directly communicate with each other rather than through a Wireless Access Point WAP Ad hoc networks are typically small and simple for example two wireless PCs or a wireless PC and a wireless printer Performance on these types of networks can degrade if more than six devices are on the network Ad hoc networks are also known as peer to peer networks independent basic service stations IBSS or direct connect wireless networks AES Advanced Encryption Standard AES is a U S government sponsored encryption method that uses a complex algorithm called Rijndael AES uses encryption keys to encode data AES automatically changes the encryption keys after a certain time interval thus making the wireless network less vulnerable to eavesdropping Authentication Authentication is a wireless network security strategy On a network with authentication devices use a shared key as a password and communicate only with devices that know the key Authentication does not encrypt the data sent between wireless devices Authentication can be used in conjunction with WEP Authentication keys and WEP keys can be identical AutolP A process by which a device on a network automatically assigns an IP address to itself b BOOTP Bootstrap Protocol BOOTP is an Internet protocol that enables a device to discover its own IP address the IP address of a BOOTP server on the network and a file to be loaded into memory to boot the
155. screen instructions to print a test page Ethernet lights 52 The printer s Ethernet lights indicate the status of the printer s Ethernet connection Link light The Link light is solid when the printer is connected to an Ethernet network and powered on HP Deskjet 6980 series State of the Link State of the printer light Connected to an Ethernet network and powered on The printer s wireless radio is disabled when a Ethernet cable is connected to the printer Not connected to an Ethernet network or powered off Activity light The Activity light flashes when the printer is receiving or transmitting data over the Ethernet connection State of the Activity State of the printer light Flashing Receiving or transmitting data over the Ethernet connection Off Not receiving or transmitting data over the Ethernet connection Bluetooth wireless printing Use an optional HP Bluetooth Wireless Printer Adapter to print images from most Bluetooth devices to the printer without a cable connection Simply insert the Bluetooth adapter also known as a dongle into the front USB port of the printer and print from a Bluetooth device such as a PDA camera phone or computer For more information see the documentation included with the adapter User s guide 53 Chapter 4 Configure the Bluetooth settings on the printer by using either the printer s embedded web server EWS or the printer Toolbox depending on
156. ser or device before granting access to a network making it more difficult for unauthorized users to access network resources HP Deskjet 6980 series In order to be authenticated and allowed to use a network a device must supply a known password to other devices on the network If the device cannot supply the correct password it will not be able to use other devices on the network Types of authentication The printer supports three types of authentication Each type of authentication has its benefits and limitations Authentication type Open System Shared Key WPA PSK Encryption Definition Description Devices on a network identify themselves with the network name SSID only Devices use a shared master secret to identify themselves as authorized members of the network Devices use a single pre shared key PSK to identify themselves as authorized members of the network and to generate an encryption key Benefits Least complicated strategy Convenient to use in conjunction with WEP since a WEP key can serve as the shared authentication key The pre shared key and the encryption keys are not identical Allows smaller networks to use WPA without the need for an authorization server Limitations Provides little protection against unauthorized users All devices must have the key The shared key does not change automatically All devices must have the key
157. sktop computer USB adapter that connects to the USB port on a desktop or laptop computer Other types of adapters are available All adapters come with configuration software that allows you to configure the adapter for a wireless network Access points Infrastructure networks are a common variety of wireless network An infrastructure network requires the use of a Wireless Access Point WAP HP Deskjet 6980 series A WAP acts as a central hub for a wireless network or as a router connecting the wireless network to another network such as the Internet or an Ethernet network Devices on the network communicate through the WAP Wireless network examples To see some examples of wireless networks see the wireless network examples page Communication modes There are two types of communication modes for wireless devices e Infrastructure mode e adhoc Infrastructure mode For optimal performance and security in a wireless network HP recommends you use a Wireless Access Point WAP 802 11b or g to connect the printer and other network devices When network devices are connected through an access point this is called an infrastructure network A wireless network without an access point is called an ad hoc network The advantages of a wireless infrastructure network as compared to an ad hoc network include Advanced network security Enhanced reliability Network flexibility Better performance especially with 802 11g
158. ss often e Set the order that the pages print Save money e Use Fast economical printing e Print multiple pages on a single sheet of paper e Print a two sided document either automatically or manually e Use HP Everyday Photo Paper to save money and ink when printing photos Enhance the quality of printouts Preview the document before printing it Print on a custom paper size Select the correct paper type Select the correct print quality Resize the document as needed Add a watermark Print a borderless brochure Printing shortcuts The Printing Shortcuts tab makes it easy to set the printing options for the documents that you want to print QQ T T a A Advanced Printing Shodou Paper usig Effect Frithe Coke Semti urea cs onus vnd bo dor A r Print ual Fail Gia tt Paper Tye Pain papi ww Paper Sie Leiiei i Dianai Fai a Print r Bath der ge E User s guide 91 Chapter 8 Use the Printing Shortcuts tab for the following print tasks General everyday printing Photo printing borderless Photo printing with white borders Fast economical printing Presentation printing Two sided duplex printing Postcard printing Fast economical printing Use Fast economical printing to produce draft quality printouts quickly Follow these steps to use Fast economical printing 1 Open the Printer Properties dialog box 2 Click the Printing Shortcuts tab 3 Inthe What do you wa
159. ssly transmits the print job to the printer Wireless profiles A wireless profile is a set of network settings unique to a given wireless network Many wireless devices have configuration utilities that allows the device to have wireless profiles for several wireless networks In order to use the printer the computer must be set to the profile for the printer s wireless network E Note Not all wireless devices support multiple profiles The printer only supports one wireless profile Example A person uses the same wireless enabled laptop at work and at home They have one wireless network at work and another wireless network at home Each network has a unique set of wireless settings The person creates the following wireless profiles on the laptop e at work Contains the network settings for the office wireless network e at home Contains the network settings for the home wireless network Wireless network Profile location Office at work e Network name office e Communication mode infrastructure e Security WPA e Authentication WPA PSK Home at_home e Network name home e Communication mode ad hoc e Security WEP e Authentication Open System User s guide 25 Chapter 4 When the laptop is being used at work the person must set the wireless profile to at work in order to connect to the office network Conversely the laptop must be set to the at home wireless profile when the person is at home and wants to conn
160. t Plain Paper Tray Accessory Q3447A 250 Sheet Plain Paper Tray Accessory HP bt450 Bluetooth Wireless Printer Adapter Q6398A HP bt450 Bluetooth Wireless Printer Adapter HP bt400 Bluetooth Wireless Printer Adapter Q6399A HP bt400 Bluetooth Wireless Printer Adapter User s guide 175 14 Specifications e Printer specifications Printer specifications See the reference guide that came with the printer for complete printer specifications including this information e Types sizes and weights of paper and other printing media that can be used with the printer Print speeds and resolutions Power requirements e Computer operating system requirements 176 HP Deskjet 6980 series 15 Environmental information e Environmental statement e Print cartridge recovery Environmental statement Hewlett Packard continuously improves the design processes of its deskjet printers to minimize the negative impact on the office environment and on the communities where printers are manufactured shipped and used Reduction and elimination Paper use The printer s two sided printing capability reduces paper usage and the resulting demands on natural resources In addition the Print Cancel button allows the user to save paper by quickly canceling a print job as needed This equipment is suitable for using recycled papers in accordance with EN 12281 2002 Recycled paper All paper documentation for this printer is printed on recycled paper
161. t TIFFs over a PictBridge connection only JPEGs can be printed When a PictBridge enabled camera is connected to the front USB port the default printer settings will print a 4 x 6 inch borderless photo with portrait orientation For detailed information on printing from the camera see the documentation that came with the camera PictBridge printing In order to print photos directly from a digital camera you need the following items e A PictBridge compatible camera e A digital camera USB cable 70 HP Deskjet 6980 series Check the documentation that came with the camera to ensure that the camera supports PictBridge Follow these steps to print photos from a PictBridge compatible camera 1 2 Verify that the printer is turned on For small photos remove the Out tray For large photos raise the Out tray Remove all of the paper from the In tray Slide the paper width guide all the way to the left and then pull out the paper length guide Place the photo paper in the In tray with the side to be printed on facing down Slide the paper guides firmly against the paper Connect the camera to the front USB port on the printer using the USB cable supplied with the camera Turn on the camera and then set it to PictBridge mode If you do not know how to set the camera to PictBridge mode see the documentation that came with the camera TP Note When the camera is connected correctly the Connection light is EZ illuminated T
162. t share the same security settings For a description of the wireless security options available for the printer see the wireless security page Reduce interference in a wireless network The following tips help reduce the chances for interference in a wireless network e Keep the wireless devices away from large metal objects such as filing cabinets and other electromagnetic devices such as microwaves and cordless telephones as these objects can disrupt radio signals e Keep the wireless devices away from large masonry structures and other building structures as these objects can absorb radio waves and lower signal strength e For an infrastructure network position the WAP in a central location in line of sight with the wireless devices on the network e Keep all wireless devices on the network within range of one another Printing Computers on the network send print jobs directly to the printer which prints them in the order received The printer can accept print jobs sent simultaneously from four users For example if five users each send a print job to the printer at the same time the printer accepts four of the print jobs and rejects the fifth The user who sent the fifth print job should wait a few minutes and then resend the print job Wireless network examples There are three common configurations for wireless networks Ad hoc networks An ad hoc network is a type of wireless network in which devices directly commun
163. tal photographs 1 2 Connection light Error light When a PictBridge compatible camera is connected correctly the green Connection light is illuminated The printer Power light flashes and the Connection light remains lit solid when printing from the camera If the camera is not PictBridge compatible or is not in PictBridge mode the amber Error light flashes Paper trays The printer has two paper trays In tray The In tray holds paper or other media 10 HP Deskjet 6980 series 1 In tray Slide the paper guides firmly against the edges of the media on which you are printing 1 2 Paper width guide Paper length guide Out tray Printed pages are deposited in the Out tray 1 Out tray 2 Photo envelope feeder Use the photo envelope feeder to print single envelopes small photos and cards Raise the Out tray to load paper or other media Lower the Out tray before printing User s guide 11 Chapter 3 To prevent paper from falling out of the Out tray fully pull out the Out tray extension If you are printing in the Fast Draft mode unfold the Out tray extension stop Do not unfold the Out tray extension stop when printing on legal paper 1 Out tray extension 2 Out tray extension stop After the print job is complete fold the Out tray extension stop and then push the Out tray extension into the Out tray Photo envelope feeder Use th
164. tall the printer software on each computer that will use the printer Caution It is recommended that the printer and the computers that use it be on the same subnet Printer installation across subnets can be problematic depending on the type of router used Install the printer software Before installing the printer software on a networked computer verify the following items The printer is set up and powered on The network hub switch or router is powered on and functioning properly All computers on the network are powered on and connected to the network The printer is installed on the network Previous installations If the printer software was previously installed on the computer you must use the printer software CD to install an Ethernet version of the printer driver on the computer Follow the steps below The printer software installation wizard guides you through the installation process Caution It is recommended that the printer and the computers that use it be on the same subnet Printer installation across subnets can be problematic depending on the type of router used Software installation Follow these steps to install the printer software on the computer 1 Close all applications running on the computer 2 Insert the printer software CD in the computer s CD ROM drive 3 Follow the onscreen instructions On the Connection Type screen select Wired Network 4 After the installation has completed follow the on
165. ted Tablet binding Follow these steps to print a two sided document with a tablet binding After the first side of the page is printed the printer pauses while the ink dries When the ink is dry the paper is pulled back into the duplexer and the reverse side of the page is printed 1 Open the Printer Properties dialog box 2 Click the Finishing tab 154 HP Deskjet 6980 series gp Avanesed Printing Shoteuls Paper uslig Effects Feetheva Coke Services Pret T ik Quack Sets Type nena Quick Bet rre bein v D puar otn 7 Fsri On Both Side fe Use en lag e Prenecee Lapok E Fip Pape Us Bogha Luut on merde BH ea Dim paii C lart Tia Print Page Bondet RE 2 Portes Leica CHi Image EJ Lx Select the Print on both sides check box Select the Preserve layout check box Select the Flip pages up check box Select any other print settings that you want and then click OK p OE pe o Do not remove the paper from the printer until both sides of the page have been printed Print a booklet automatically To print a booklet automatically one of the following accessories must be attached to the printer G Automatic Two Sided Printing Accessory UR Auto Two Sided Print Accessory with Small Paper Tray i EET ar jj JE ru The two sided printing accessories only support certain paper types For a list of supported paper types see the specifications for either the Automatic Tw
166. the printer will attempt to print from the accessory until the printer is configured to use the In tray for PictBridge photos User s guide 167 Chapter 12 Configure the printer to feed paper from the In tray Follow these steps to configure the printer to feed paper from the In tray for PictBridge photos 1 Press and hold down the Report Page button 2 While holding down the Report Page button press the Cancel button twice and then press the Resume button once 3 Release the Report Page button Print small photos Guidelines e Forhigh quality results use a photo print cartridge in combination with the tri color print cartridge e For maximum fade resistance use HP Premium Plus Photo Paper and install a photo print cartridge in the printer To learn how to use the available photo printing features Use HP Everyday Photo Paper Semi gloss to save money and ink when printing photos e Verify that the photo paper that you are using is flat For information about preventing photo paper from curling see the photo paper storage instructions e Do not exceed the In tray capacity 80 sheets of photo paper Prepare to print 1 Slide the paper width guide to the left 2 Pullthe paper lever forward and insert the photo paper The side of the photo paper to be printed on should face outward 33349 Note Ifthe photo paper has a tear off tab the tab must point up rather than EZ leading into the printer 3 Release the paper
167. thernet problems The following problems can occur with an Ethernet connection Printer does not print Print an HP Report page If the HP Report page does not print verify the following e The printer is set up and powered on e he print cartridges are installed correctly e The printer is on and the paper tray is loaded e The printer is free of paper jams Link light If the printer still does not print then look at the Link light on the back of the printer State of the Link light Task Flashing Resend the document then look at the Activity light User s guide 121 Chapter 11 122 continued State of the Link light Task Off Verify the following e The Ethernet cable is securely connected to the printer e The network hub switch or router is on and working properly e The printer is connected to the network Activity light Follow these steps if the Link light is on but the printer does not print 1 Wait until the printer is idle 2 Try to reprint the document 3 Lookatthe Activity light on the back of the printer State of the Activity Task light Flashing The Ethernet connection is operating correctly Try these solutions again Off Verify the following The printer is selected in the application from which you are trying to print The computer is connected to the network A personal software firewall might block communication between the printer and the co
168. to has an unwanted border follow these guidelines Part of the photo is faded Fading can occur on different parts of a photo Fading occurs on the edges of a printout User s guide 143 Chapter 11 Verify that photo paper is not curled If the photo paper is curled place the paper in a plastic bag and gently bend it in the opposite direction of the curl until the paper lies flat If the problem persists then use photo paper that is not curled For instructions about preventing photo paper from curling see Storing and handling photo paper Fading occurs near the edges of a photo If fading occurs approximately 25 to 63 mm 1 0 to 2 5 inches from the edge of a photo try the following solutions e Install a photo print cartridge in the printer e Open the Printer Properties dialog box click the Paper Quality tab and then set the Print Quality to Maximum dpi e Rotate the image 180 Photo has an unwanted border The following conditions can create an unwanted border For most paper types 144 HP Deskjet 6980 series If the photo has an unwanted border try one of the following solutions e Align the print cartridges e Open the Printer Properties dialog box click the Paper Quality tab and then verify that the selected paper size matches both the paper size that the photo is formatted for and the size of the paper that is loaded in the In tray e Verify that no problem exists with the source image For exam
169. to the printer until it stops 5 Slide the paper guides firmly against the paper 6 Lower the Out tray Print 1 Open the Printer Properties dialog box 2 Click the Paper Quality tab and then specify the following print settings Sizeis An appropriate paper size Source is Upper tray Type is Automatic or Plain paper 3 Click the Finishing tab and then specify the following print settings Pages Per Sheet and Posters Poster 2 x 2 Poster 3 x 3 Poster 4 x 4 or Poster 5x 5 Orientation Portrait or Landscape 4 Select any other print settings that you want and then click OK Use the What s This help to learn about the features that appear in the Printer Properties dialog box Iron on transfers Guidelines 86 When printing a mirror image the text and the pictures are horizontally reversed from what is displayed on the computer screen HP Deskjet 6980 series Do not exceed the In tray capacity 20 iron on transfers Prepare to print 1 Verify that the printer is turned on 2 Raise the Out tray and then remove all paper from the In tray 3 Slide the paper width guide all the way to the left and then pull out the paper length guide 4 Place the iron on transfer paper in the In tray with the side to be printed on facing down 5 Push the paper into the printer until it stops 6 Slide the paper guides firmly against the paper 7 Lower the Out tray Print e User s guide N
170. to the printer until they stop 7 Slide the paper guides firmly against the sheets 8 Lower the Out tray Print 33335 Note If the software program includes a label printing feature follow the EZ instructions that are provided with the software program Otherwise follow the instructions below 1 Open the Printer Properties dialog box 2 Click the Printing Shortcuts tab 3 Inthe What do you want to do drop down list click General Everyday Printing and then specify the following print settings Paper Type Automatic or Plain paper Paper Size An appropriate paper size Paper Source Upper Tray 4 Select the following print settings as appropriate A Print Quality Print In Grayscale 5 Select any other print settings that you want and then click OK Use the What s This help to learn about the features that appear in the Printer Properties dialog box HP Deskjet 6980 series Index cards and other small media If the optional Auto Two Sided Print Accessory with Small Paper Tray is attached to the printer follow the small media printing steps for the Auto Two Sided Print Accessory with Small Paper Tray Guidelines e Use only cards and small media that meet the paper size specifications for the printer For specifications see the reference guide that came with the printer e Donot exceed the In tray capacity 60 cards Prepare to print 1 Verify that the printer is turned on 2 Remo
171. to use the printer WEP is a network feature WEP is an optional wireless network feature Not all wireless networks use WEP Configure the printer for WEP only if the printer s network uses WEP The printer s WEP settings must match the network s settings If the network has WEP you must use an Ethernet cable to connect the printer to the network in order to install the printer software If the printer s network does not use WEP do not configure the printer to use WEP If you do not know if the network uses WEP see the configuration utility for the computer s NIC card or the network s Wireless Access Point WAP WEP keys Devices on a WEP enabled network use WEP keys to encode data WEP keys can also be used for authentication After creating a set of WEP keys record and store the keys in a secure location You might not be able to retrieve the WEP keys if you lose them Caution If you lose the WEP keys you will not be able to add a new device to the network without reconfiguring the WEP settings for every device on the network A WEP enabled network might use multiple WEP keys Each WEP key is assigned a key number such as Key 2 Each device on the network must recognize all the network s WEP keys and the key number assigned to each WEP key To add WEP encryption Follow these steps to configure the printer to use WEP Open the printer s embedded Web server EWS Click the Networking tab Under Connection click Wireless
172. tom paper size Use the Custom paper size dialog box to print on a special paper size EA Note This feature is not available for all paper types 94 HP Deskjet 6980 series Follow these steps to define a custom paper size 1 Open the Printer Properties dialog box 2 Click the Paper Quality tab 3 Click the Custom button The Custom paper size dialog box is displayed The custom paper size pou have just dehned wil not become avalatle far selection unti vou have exited and re entered the Printing Preferences Prapeilies NM anne Cusan Save Faner Size Units Width 4 00 Inches 3 00 8 50 Length g C Milimeters 6 00 14 00 4 Inthe Name drop down list click a custom paper size name 5 Type the paper dimensions in the Width and Length boxes The minimum and maximum dimensions appear beneath each of the boxes 6 Click the unit of measurement Inches or Millimeters Click Save to save the custom paper size 8 Click OK to exit the Custom Paper Size dialog box N Select a paper type To determine the paper type used for a printing job select Automatic to use the automatic paper type sensor or select a specific paper type Use the automatic paper type sensor Automatic is the default paper type setting When it is used the auto paper type sensor automatically selects the print settings that are appropriate for the media that you are printing particularly when HP paper and media are used 333350
173. tri color print cartridge and a black or photo print cartridge installed Out of paper message If an out of paper message is displayed follow these guidelines Paper jam For information about clearing a paper jam see the paper jam page Printer prints on multiple sheets at once If the printer prints on multiple sheets at once follow these guidelines Printer prints on multiple sheets at once If the printer prints on multiple sheets at once check the following Paper weight The printer might print on multiple sheets of paper at once if the paper is under the recommended paper weight Use paper that is within the recommended specifications For paper weight specifications see the reference guide that came with the printer Paper might be loaded improperly The printer might print on multiple sheets of paper at once if the paper is loaded too far toward the back of the printer or if the paper guide is not positioned firmly against the paper Reload the paper into the In tray pushing the paper until you feel resistance and then slide the paper guide firmly against the edge of the paper stack The printer might also print on multiple sheets at once if different paper types are loaded in the In tray For example photo paper might be mixed with plain paper Empty the In tray and load only the paper type that is appropriate for the document that you are printing Paper mismatch 130 If you receive an error message about a paper
174. ts on the end A phone connector has between two and six contacts e A desktop computer or laptop with either a wired or wireless connection to the router or access point e Broadband Internet access recommended such as cable or DSL Ethernet network examples These are some common Ethernet network configurations Shared Internet connection with a router acting as a gateway In this example a router manages the network connections and acts as a gateway between the network and the Internet User s guide 49 Chapter 4 Shared Internet connection with a PC acting as a gateway In this example the network devices are connected to a hub A computer on the network acts as the gateway between the network and the Internet The gateway computer uses Windows Internet Connection Sharing ICS to manage the network connections and provide Internet access to the other devices DSL or cable Internet connection without a gateway This example looks similar to the first example However in this example the network devices are connected to a hub rather than a router The hub is directly connected to the Internet Caution HP does not recommend this configuration If possible use a gateway to manage the network s Internet access in order to limit exposure to viruses and guard against unwanted entry Ethernet network without an Internet connection In this example the network devices are connected to a hub Devices use AutolP to
175. ure the back lever to close the accessory 8 Re attach the accessory to the printer Option for two sided printing cannot be selected The printer driver cannot sense the duplexer until a print job is sent to the printer Print a single sided document and then print the two sided document The option for using the duplexer will appear in the printer software If the option for the duplexer still does not appear then verify that the following conditions exist The duplexer is attached to the printer e The duplexer is enabled in the printer software e The media type and size selected on the Paper Quality tab are supported by the duplexer For a list of supported media types and sizes see the specifications for the duplexer Automatic Two Sided Printing Accessory Auto Two Sided Print Accessory with Small Paper Tray Paper size changes when the two sided printing option is selected The paper size is not supported by the duplexer HP Deskjet 6980 series Binding margin is in the wrong place 1 Open the Printer Properties dialog box 2 Click the Finishing tab 3 Verify that the following conditions exist Flip pages up is not selected for binding along the side book binding Flip pages up is selected for binding along the top tablet binding For more information see two sided printing Only one side of the page prints when the two sided printing option is enabled Verify that the following conditions exist
176. ve the Out tray and then remove all paper from the In tray 3 Slide the paper width guide all the way to the left and then pull out the paper length guide 4 Place the cards in the In tray as far to the right as possible The side to be printed on should face down and the short edge should point toward the printer 5 Push the cards into the printer until they stop 6 Slide the paper guides firmly against the cards 7 Replace the Out tray Print 1 Open the Printer Properties dialog box 2 Click the Paper Quality tab and then specify the following print settings Size is An appropriate card size Type is Click More and then select an appropriate card type Source is Upper tray 3 Select any other print settings that you want and then click OK Use the What s This help to learn about the features that appear on the Printer Properties dialog box User s guide 83 Chapter 7 Booklets If an optional two sided printing accessory is attached to the printer follow the steps to print a booklet automatically Booklet printing automatically arranges and resizes the pages of a document so that when the document is folded into a booklet the page order is correct For example when a four page booklet is printed on both sides of the paper the pages are reordered and printed like this Guidelines Do not exceed the In tray capacity 150 sheets of paper Pr
177. ver and then disconnect the power cable from the back of the printer Caution First check for any loose or broken parts in the printer If you find loose or broken parts go to www hp com support or contact HP Support phone numbers are listed in the reference guide that came with the printer or at www hp com support If there are no loose or broken parts follow these steps 1 User s guide Check for and remove any obstacles such as packing tape or materials that prevent the print cartridges from moving back and forth Make sure the print cartridges areinstalled securely in the print cartridge cradle Make sure the tri color print cartridge is installed in the left side of the cradle and the black or photo print cartridge is installed in the right side of the cradle Check for and clear any paper jam Lower the printer cover Connect the power cable to the back of the printer and then turn on the printer fthe Resume light is not flashing continue printing the document Ifthe Resume light is flashing press the Resume button If the light still flashes repeat the steps 131 Chapter 11 Print cartridge problems 132 Incorrect print cartridge The printer can only print when the correct print cartridges are installed If you receive a print cartridge error message one or both of the print cartridges cannot be used in the printer A flashing Print Cartridge Status light indicates which print cartridge is inco
178. whether the printer is connected to a network The basic procedure for printing from any device with Bluetooth wireless technology is the same 1 Have the device search for available Bluetooth printers 2 Select the printer when it is displayed on the device 3 Send Check the documentation that came with the device for detailed instructions Connect the HP Bluetooth Wireless Printer Adapter 1 Insertthe HP Bluetooth Wireless Printer Adapter into the front USB port of the printer 1 Front USB port 2 Some Bluetooth devices exchange device addresses when they communicate with each other and establish a connection Also some Bluetooth devices display the name of the printer when connected If the Bluetooth device requires the address of the printer a Print an HP Report page The device address of the Bluetooth printer adapter is listed in the Bluetooth settings b Enterthe device address into the Bluetooth device following the instructions that came with the Bluetooth device If the Bluetooth device displays the name of the printer Follow the instructions that came with the Bluetooth device to select the printer for printing or to change the name that is displayed for the printer Configure Bluetooth settings 54 The method to configure Bluetooth settings for the printer depends on whether the printer is connected to a network HP Deskjet 6980 series If your printer is not connected to a network 3
179. y it on a Bluetooth device Passkey A 4 digit value that the user must enter in order to print using Bluetooth The default passkey is 0000 Visibility Shows whether or not the printer is visible to other Bluetooth devices that are within range e Visible to all Any Bluetooth device within range can print to the printer e Not visible Only Bluetooth devices that have stored the device address of the printer can print to it User s guide 41 Chapter 4 continued Parameter Description Security The level of security set for the printer connected by Bluetooth e High The printer requires a passkey from the Bluetooth device before allowing the device to send a print job to it e Low The printer does not require a passkey Any Bluetooth device within range can print to it Tray Select Note If the optional 250 Sheet Plain Paper Tray Reset Bluetooth Accessoryis not installed the Tray Select options will not appear e Upper Tray Selects the upper tray as the paper Source e Lower Tray Selects the lower tray as the paper source Resets Bluetooth to factory default settings e Yes reset Bluetooth Resets Bluetooth to factory default settings e No Settings remain as they are Reset the printer to the factory default settings After the printer is configured for a network its configuration settings are saved in its memory Resetting the printer to its factory default settings will clear all the settings fr

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