3G USB Modem Model AC327U User Manual
Contents
1. Test Save locally r SMSC 413123149810 Message Center Number No service Disconnected 5 Select the Request a delivery report check box 6 Click the Save button You will receive delivery reports as text messages after you send a message Set the Message Center Phone Number The 3G USB modem automatically saves your ISP s message center s phone number but your can change the phone number gt To set the message center s phone number 1 Insert the 3G USB modem into the USB port on a computer 2 Launch Mobile Broadband genie The home screen displays 3 Click the Settings icon The settings screen displays 4 Select Text Message from the navigation menu on the left Using Your 3G USB Modem s Features 44 3G USB Modem Model AC327U The following screen displays NETG AirCard Mobile Broadband ge General PIN Management Enable PIN Disable PIN V Play a sound when a new text message arrives Change PIN E Check PIN E Request delivery report Unlock PIN Sound file name C Program Files NETGEAR AirCard Mobile Broadband genie AC327U s Statistics Text Message call setting oe ise a ence Profile Management Network a r Text Message V Show a notification when a new text message arrives Browse l Test Diagnostics D Save on SIM USIM card r SMSC2. Message Center Number 13123149810 No service Disconnected Select the Play a sound when a new text message arrives check box Click the Browse button and select a sound file from your computer To test the sound that will play when a new text message arrives click the Test button Click the Save button A sound is played every time you receive a new message ONO Set a Location for Saved Text Messages You can specify saving your text messages on your computer s hard drive or SIM or USIM card gt To save a text message on your hard drive or SIM or USIM card 1 Insert the 3G USB modem into the USB port on a computer 2 Launch Mobile Broadband genie The home screen displays Using Your 3G USB Modem s Features 42 3G USB Modem Model AC327U Click the Settings icon The settings screen displays Select Text Message from the navigation menu on the left The following screen displays NETG AirCard Mobile Broadband ge General PIN Management Enable PIN Disable PIN V Play a sound when a new text message arrives Change PIN Check PIN _ Request delivery report unlock PIN Sound file name C Program Files NETGEAR AirCard Mobile Broadband genie AC327U s r Text Message V Show a notification when a new text message arrives Statistics Text Message call setting Profile Management Network Diagnostics Browse
3. Disconnected Using Your 3G USB Modem s Features 28 4 3G USB Modem Model AC327U Click the Add button The following screen displays Complete the fields If you do not know the code contact your ISP Click the OK button The USSD service code is added To send a USSD service code select a USSD service code and click the Send button Send a USSD Service Code You can send a USSD code to your ISP s server To send a USSD service code 1 2 Insert the 3G USB modem into the USB port on a computer Launch Mobile Broadband genie The home screen displays Click the USSD icon The USSD screen displays Select a USSD service code Click the Send button The USSD code is sent to the ISP s server Using Your 3G USB Modem s Features 29 3G USB Modem Model AC327U Edit a USSD Service Code gt To edit a USSD service code i 2 NOMMA Insert the 3G USB modem into the USB port on a computer Open Mobile Broadband genie The home screen displays Click the USSD icon The USSD screen displays Select a USSD Click the Edit button Edit the fields as needed Click the OK button Your changes are saved Delete a USSD Service Code gt To delete a USSD service code 1 2 Insert the USB modem into the USB port on a computer Launch Mobile Broadband genie The home screen displays Click the USSD icon The USSD screen displays Se
4. 00 0 see eae 44 Manage iPhone Calls c icccosseesa soda ccniienandWiiekndathedeseperetades 45 Makea Phone Call ccetasciac ntti nhodedasaarutebaies ate EEEE 45 Answer a PHONG Call c tes csens tsi edssdudadiudeboelbahtesetehet aoe 46 VieW Phone CallSicicdocuc sew cadre rgarganemi rannt aene AE a sud wee es 47 Delete Saved Phone Calls iss siie arses isnensce dies de eiche diw Slant 2 Bintan ls ace ay dia gee 48 Chapter 4 Managing and Maintenance View Connection Detalls sesir derc iden daca cdveee dia nakain iai duets 50 Return tothe Home Scree cvccosnvascormeneeimarews grb sd oug eee ES 50 Display SEtHNOS ic akitseictessiet sa E O status eennoseeeeseneesns 51 Launch Mobile Broadband genie After Startup 0 005 51 Minimize Mobile Broadband genie to the Desktop Tray 51 Change Location for Saved Dati c cctccaatounertiiodaustaucersseswdedas 52 MIEW Stas seii tenida etd wsmsmgodddedimbaambaeedadada dulemguides 53 View DIAGNOSTICS aicis0n0o86s 0505555 555555500550 RORNeds saea eas eases 54 View Device DIAGNOSTICS si os crereresesed coeds oa sadawesey eae ee eats 54 View SIM or USIM Gard Diagnostics lt 0 ciccsinivichetiaasnaeeeeaeeassaces 55 View the NetWork Statusicsc0 oa tatcvsetoachtnemioww ees daceweea deve 56 View Network Settings s65i 3202s te0cnterwieseeebaddedeeoas ee kods 57 Uninstall Mobile Broadband genie eee eee ee 58 Uninstall Mobile Broadband genie on a Windows Computers 5
5. Message Center Number 13123149810 No service Disconnected 5 Type your message center s phone number in the Message Center Number field 6 Click the Save button Your changes are saved Manage Phone Calls You can make or answer phone calls using Mobile Broadband genie Make a Phone Call gt To make a phone call using the Mobile Broadband genie 1 Insert the USB modem into the USB port on a computer 2 Launch Mobile Broadband genie The home screen displays 3 Click the Call icon Using Your 3G USB Modem s Features 45 3G USB Modem Model AC327U The following screen displays AirCard Mobile Broadband ge 2 x Received Calls Missed Calls Dialed Calls O o 2 No record is currently selected Disconnected 4 Click the buttons on the phone interface to type a phone number 5 Click the Call button The call is made Answer a Phone Call gt To answer a phone call using the Mobile Broadband genie 1 Insert the USB modem into the USB port on a computer 2 Launch Mobile Broadband genie The home screen displays 3 Click the Call icon Using Your 3G USB Modem s Features 46 3G USB Modem Model AC327U The following screen displays AirCard Mobile Broadband ge 2 x Received Calls Missed Calls Dialed Calls CRD Name Number No record is currently selected N
6. You are asked to confirm the delete command Click the Ok button The message moves to the trash To empty your trash select the Trash link Select the text messages you want to delete You are asked to confirm the delete command Using Your 3G USB Modem s Features 40 3G USB Modem Model AC327U 10 Click the Ok button The messages are deleted Manage Text Message Notifications You can enable your 3G USB modem to display a new text message icon on the status bar at the bottom of the screen or set your computer to play a sound when a new text message arrives Display a Text Message Notification gt To display a notification when a text message arrives 1 Insert the 3G USB modem into the USB port on a computer 2 Launch Mobile Broadband genie The home screen displays 3 Click the Settings icon The settings screen displays 4 Select Text Message from the navigation menu on the left The following screen displays AirCard Mobile Broadband ge x NETG General PIN Management Enable PIN Disable PIN Change PIN Check PIN unlock PIN Statistics Text Message call setting Profile Management Network Diagnostics r Text Message V Show a notification when a new text message arrives V Play a sound when a new text message arrives _ Request delivery report C Program Files NETGEAR AirCard Mobile Broadband genie Ac327
7. To create a text message 1 2 Insert the 3G USB modem into the USB port on a computer Launch Mobile Broadband genie The home screen displays Click the SMS icon Using Your 3G USB Modem s Features 37 3G USB Modem Model AC327U The following screen displays SIM USIM 0 30 ha Inbox LE Outbox AirCard Mobile Broadband ge 252889 Name Number Content Local Text message count 0 No service Disconnected 4 Click the New icon 8 The following screen displays 5 To enter a phone number do one of the following Enter a phone number in the phone number field Using Your 3G USB Modem s Features 38 3G USB Modem Model AC327U e Click the Send to button select a phone number from the left side of the screen click the arrow button gt gt and click the OK button Select Number Mobile You can select a maximum of 100 records Local 1 Name Number Type Number Family 1 hi The phone number is added to your text message You can add up to 100 phone numbers Type your message The message can be up to 2048 characters To save your message click the Save button To send your message click the Send button To close the screen click the Close button Edit a Text Message You can return to a saved text message and edit your message To edit a saved text message 1 2 O o N O 0 R
8. PIN Unlock PIN Sor deta paih Statistics Text Message call setting Profile Management Browse Network Diagnostics _ Minimize to desktop tray on startup C Program Files NETGEAR AirCard Mobile Broadband genie AC327U Data No service Disconnected 5 Click the Browse button 6 Select a new location 7 Click the Save button Your changes are saved View Statistics You can view network traffic information using Mobile Broadband genie The statistical data of the traffic is only for your reference gt To view network traffic information 1 Insert the 3G USB modem into the USB port on a computer 2 Launch Mobile Broadband genie The home screen displays 3 Click the Settings icon The settings screen displays Managing and Maintenance 53 3G USB Modem Model AC327U 4 Select the Statistics link The following screen displays fA ON roadband genie NETG RT AirCard Mobile B General Transfer PIN Management 4 Connection Time 00 00 00 Upload Enable PIN 4 Speed 0 00 B s Disable PIN 4 Data 0 00 B Change PIN Download Check PIN eae 4 Data 0 Unlock PIN Statistics Time Last Reset 13 01 201 lb Daily Call setting 4 Uploaded Data 0 KB 4 Downloaded Data 0 KB Profile Management amp Monthiy Network 4 Uploaded Data 0 KB Diagnostics h Downloaded Data 0 KB is Yearly 4 Upload
9. Test r SMSC 13123149810 Message Center Number Disconnected Do one of the following e To save text messages on your hard drive select the Save locally radio button e To save text messages on your SIM or USIM card click the Save on SIM USIM card radio button Click the Save button Your changed are saved Request Delivery Reports for Delivered Text Messages You can request to receive delivery reports after you send text messages using the 3G USB modem gt To request delivery reports 1 2 Insert the 3G USB modem into the USB port on a computer Launch Mobile Broadband genie The home screen displays Click the Settings icon The settings screen displays Select Text Message from the navigation menu on the left Using Your 3G USB Modem s Features 43 3G USB Modem Model AC327U The following screen displays NETG AirCard Mobile Broadband g General PIN Management Enable PIN Disable PIN 7 Play a sound when a new text message arrives Change PIN 7 Check PIN Request delivery report Unlock PIN Sound file name C Program FilesWETGEAR AirCard Mobile Broadband genie AC327U s Statistics Text Message Brownz Call setting r New Message Save Mode Profile Management Network O Diagnostics Save on SIM USIM card r Text Message V Show a notification when a new text message arrives
10. eare jad one aoe awens 30 Delete a USSD Service Code sc si cs500ccacedseectaetedecaretiashanss 30 Manage Your Phone BOOK 222224235005 suhinsdesseargeandseoesionssase s 30 Add a Contact to Your Phone Book 00 cece cee cee eens 31 Edit a Contact to Your Phone Book 0 00 e cece eee eens 31 Search for a Contact in Your Phone Book 0 00 cece eee eee 32 MpOrtaContdct c022ccsco04 i455 isecenscnded iedauers saves te oases 32 Exporta CONTACT serores Saa0snia enna ememiomene E TEE 33 Copy Contacts to a Hard Drive or SIM or USIM Card 2000s 34 Delete a Contact in Your Phone Book 0 0 cece cence nee 35 Manage Groups in Your Phone Book 00 c cece e eee 35 3G USB Modem Model AC327U Maniage Text MGSSaGES iss siren pd srccart cnt erga Ge ee ne WR ME ENN a aa 37 View Your Text Messages ssc sc ges sheeted tee eee teatnnn ie ena dan APENE acer ace putes 37 Create a TexXtMeSSaG esis gn vara ve enntennmasy reper ere a Wa a ai 37 Edita Text MessaGetsc cics styrene en EOE NA EE TEC Ora 39 Reply to or Forward a Text Message scsususrerrererrrrereese 40 Deleted Text MESSAGE fia scisccans terenie actin wale a ETE ES 40 Manage Text Message Notifications 0 cece eee eee eee 41 Set a Location for Saved Text MessageS 0 e cece cece 42 Request Delivery Reports for Delivered Text Messages 43 Set the Message Center Phone Number
11. group Using Your 3G USB Modem s Features 33 3G USB Modem Model AC327U 5 To export one contact right click the contact and select Export Selected Contacts N ETG AirCard Mobile Broadband ge EE Local 2 1000 g Colleague 0 Common 0 Family 1 1 NewContact Ctri N 3 Friend 0 SIM USIM 250 250 Edit Contact Ctri E Delete Contact Del Send Import Export Selected Contacts Export All Contacts Copy Selected to SIM USIM No service Disconnected The Export screen displays 6 To export all contacts in a group right click a contact and select Export All Contacts The Export screen displays 7 Select a location and click the Save button The contact is exported Copy Contacts to a Hard Drive or SIM or USIM Card gt To copy a contact 1 Insert the 3G USB modem into the USB port on a computer 2 Launch Mobile Broadband genie The home screen displays 3 Click the Phone Book icon The phone book screen displays Using Your 3G USB Modem s Features 34 3G USB Modem Model AC327U 4 To copy a contact to your local hard drive right click a contact in your SIM or USIM group and select Copy Selected to Local NETG R AirCard mobile Broadband ge fy Local 2 1000 DGBsea g Colleague 0 E common 0 E Family 1 Friend 0 F simusio 250 260 Mobile New Contact Ctri N Edit Contact Ctri E Delet
12. the 3G USB modem from the ISP connection For more information see Disconnect from an ISP on page 18 6 Select a network type from the Network Type drop down list 7 Click the Apply button Your changes are saved Automatically Search for and Register a Network Operator To automatically search for a network operator and register it 1 Insert the USB modem into the USB port on a computer 2 Launch Mobile Broadband genie The home screen displays 3 Click the Settings icon The settings screen displays 4 Select Network from the navigation menu on the left The network screen displays 5 Click the Registration Mode tab Connecting to the Internet 20 3G USB Modem Model AC327U The following screen displays AirCard Mobile Broadband ge Network Type Registration Mode PIN Management Enable PIN Disable PIN Change PIN Check PIN Operator Name Service unlock PIN Statistics Text Message call setting Profile Management Network Diagnostics Auto search and register Manual search and register No service Disconnected 6 Select the Auto search and register radio button 7 Click the Register button The network is registered Manually Search for and Register a Network To manually search for a network operator and register it 1 Insert the USB modem into the USB port on a computer 2 Launch Mobile Broadband genie T
13. 8 Uninstall Mobile Broadband genie on a MAC Computers 58 Chapter 5 Frequently Asked Questions Frequently Asked Questions 0 cece eee eee ett ees 60 Appendix A Technical Specifications Platform and Chipset lt cccncacededaravoreuwngecisartes oo ON r AE 62 Hardware SpeciicatiOns 4 lt 36 5252 52diadannedaree veg p ea oases 62 Software Specifications wsiss222 cacscavaantonnssaarsadmedas tesed ceases 63 Interface Specifications 0 ieee miae iiaa 63 Physical FEAtures wccussocetecntad narine AEU cacteces 63 Operation Environmental Requirements 0 e eee ee eee eee 64 Approvals and Certifications 00 e cece eee nosa 64 Getting Started The 3G USB modem allows you to connect your computer to the Internet using a high speed 3G network This chapter includes the following sections e LEDs e Installation 3G USB Modem Model AC327U LEDs Indicator LED Table 1 LED descriptions Indicator LED Activity Description LED lights solid red The 3G USB modem is successfully connected to a USB port LED lights red and green simultaneously The 3G USB modem is connected to a 2G network LED lights solid green The 3G USB modem is connected to a 3G network LED lights solid red after the 3G USB modem successfully connects to a USB port The 3G USB modem detects an error Installation Before you begin using your 3G US
14. B modem insert a SIM or USIM card into the 3G USB modem and set up the 3G USB modem using the setup wizard If you want to save data on the 3G USB modem you can also inset a microSD card into the 3G USB modem Insert a SIM or USIM Card Before you begin using your 3G USB modem you must insert a SIM or USIM card into the 3G USB modem Getting Started 6 3G USB Modem Model AC327U gt To insert a SIM or USIM card into the 3G USB modem 1 Remove the 3G USB modem s cap and slide the cover off 2 Insert a SIM or USIM card into the corresponding card slot in the 3G USB modem 3 Slide the cover back onto the 3G USB modem Insert a MicroSD Card If you want to save data on your 3G USB modem you can insert a microSD into the 3G USB modem The 3G USB modem supports a MicroSD card storage of up to 32 GB gt Toinsert a microSD card into the 3G USB modem 1 Remove the 3G USB modem s cap and slide the cover off 2 Insert a microSD card into the corresponding card slot in the 3G USB modem 3 Slide the cover back onto the 3G USB modem The microSD card s drive appears on your computer 4 To remove the microSD card push down on the microSD card to release the latch and remove the microSD card Getting Started 7 3G USB Modem Model AC327U Set Up the 3G USB Modem Using a Windows Computer To set up the 3G USB modem using a Windows computer install NETGEAR AirCard Mobile Broadband genie on your c
15. Insert the 3G USB modem into the USB port on a computer Launch Mobile Broadband genie The home screen displays Click the SMS icon The SMS screen displays Select Draft from the menu on the left Double click on your saved text message Edit your text message To save your message click the Save button To send your message click the Send button To close the screen click the Close button Using Your 3G USB Modem s Features 39 gt 3G USB Modem Model AC327U Reply to or Forward a Text Message To reply or forward a text message 10 11 12 13 14 15 16 17 18 19 20 Insert the 3G USB modem into the USB port on a computer Launch Mobile Broadband genie The home screen displays Click the SMS icon The SMS screen displays Select Inbox from the menu on the left Select a text message To reply to the message click the Reply icon To forward the message click the Forward icon 4 Type your text message To save your message click the Save button To send your message click the Send button To close the screen click the Close button Delete a Text Message To delete a text message 4 2 Insert the 3G USB modem into the USB port on a computer Launch Mobile Broadband genie The home screen displays Click the SMS icon The SMS screen displays Select Inbox Outbox or Draft from the menu on the left Select a text message Click the Delete icon 88
16. N sos diate pati Statistics Text Message call setting Profile Management Network Diagnostics _ Minimize to desktop tray on startup C Program Files NETGEAR AirCard Mobile Broadband genie AC327U Data No service Disconnected 5 Select the Minimize to desktop tray on startup check box 6 Click the Save button The Mobile Broadband genie minimizes gt To launch the Mobile Broadband genie from your Windows desktop tray 1 Insert the 3G USB modem into the USB port on a computer 2 Right click the Mobile Broadband genie icon in the desktop tray A pop up menu displays 3 Select Display Display About NETGEAR AirCard Mobile Broadband genie Exit The home screen displays Change Location for Saved Data You can change the location where your 3G USB modem s data is stored on your computer Managing and Maintenance 52 3G USB Modem Model AC327U gt To change the location where data is stored on your computer s hard drive 1 Insert the 3G USB modem into the USB port on a computer 2 Launch Mobile Broadband genie The home screen displays 3 Click the Settings icon The settings screen displays 4 Select General from the navigation menu on the left The following screen displays Air Card Mobile Broadband ge EBS r Startup PIN Management Enable PIN Launch on Windows startup Disable PIN Change PIN Check
17. NETGEAR 3G USB Modem Model AC327U User Manual February 2014 202 11356 01 350 East Plumeria Drive San Jose CA 95134 USA 3G USB Modem Model AC327U Support Thank you for selecting NETGEAR products After installing your device locate the serial number on the label of your product and use it to register your product at https my netgear com You must register your product before you can use NETGEAR telephone support NETGEAR recommends registering your product through the NETGEAR website For product updates and web support visit http support netgear com Phone US amp Canada only 1 888 NETGEAR Phone Other Countries Check the list of phone numbers at http support netgear com general contact default aspx Compliance For regulatory compliance information visit http www netgear com about regulatory Trademarks NETGEAR the NETGEAR logo and Connect with Innovation are trademarks and or registered trademarks of NETGEAR Inc and or its subsidiaries in the United States and or other countries Information is subject to change without notice NETGEAR Inc All rights reserved Contents Chapter 1 Getting Started LEDSi se adedecsabeaaretekat dial aleindaeatadedde eens boca aad ale oniebnd 6 INStANAVON scssh onchoeeeods cusses a45hau ache Seah enews oa es ond 5 a5 Rs 6 Insert a SIM or USIM Card 0 ccc ccc nett nee n eens 6 INnsert adViChOSD Cana oinccccivravwonaainindeneihtenedesasecaanaaaac
18. RAM Hardware Specifications Table 3 Hardware specifications Item Description Operating frequency e HSPA UMTS 2100 MHz 1920 MHz 1980 MHz uplink 2100 MHz 2170 MHz downlink e GSM GPRS 900 MHz 880 MHz 915 MHz uplink 925 MHz 960 MHz downlink e GSM GPRS 1800 MHz 1710 MHz 1785 MHz uplink 1850 MHz 1880 MHz downlink Network supported HSPA UMTS 2100 900 optional GSM GPRS 900 1800 MHz Rx diversity HSPA UMTS 2100 Power class UMTS HSPA 2100 MHz 900 MHz 24 dBm 1 3 dB power class 3 GSM GPRS 900 MHz 33 dBm 2 dB power class 4 GSM GPRS 1800MHz 30 dBm 2 dB power class 1 Maximum power consumption lt 2 5W Modulation method HSPA 2100 MHz QPSK uplink 64 QAM downlink GSM GPRS GMSK EGPRS 8 PSK Antenna Built in monopole antenna Technical Specifications 62 3G USB Modem Model AC327U Software Specifications Table 4 Software specifications Item Description Data service HSPA 7 2 Mbps HSPA 5 76 Mbps HSUPA UMTS DL UL 384 Kbps GPRS DL 85 6 Kbps UL 42 8 Kbps Software installation Auto installation of NETGEAR AirCard Mobile Broadband genie and driver Interface Specifications Table 5 Interface specifications Item Description USB USB 2 0 high speed Antenna Built in UMTS main antenna Built in UMTS diversity antenna SIM USIM card slot Standard SIM card interface in line wit
19. SIM tab Managing and Maintenance 55 3G USB Modem Model AC327U The SIM or USIM card diagnostics display NETG AR AirCard Mobile Broadband ge General PIN Management Enable PIN fees devsaan Messages in SIMIUSIM 0130 Change PIN EOR mon Check PIN Contacts in SIM USIM 0 250 unlock PIN SMSC 43123149810 Statistics Text Message call setting Profile Management Network Diagnostics No service Disconnected View the Network Status To view the network status 1 Insert the 3G USB modem into the USB port on a computer 2 Launch Mobile Broadband genie The home screen displays 3 Click the Settings icon The settings screen displays 4 Select Diagnostics from the navigation menu on the left The diagnostics screen displays 5 Click the Network Status tab Managing and Maintenance 56 3G USB Modem Model AC327U The network status displays AirCard Mobile Broadband e x Device SIM USIM Network Status Network Settings PIN Management r Network Status Enable PIN Network Name Unknown Disable PIN Change PIN CS network registration Check PIN PS network registration Unlock PIN PS network attachment Statistics Text Message call setting Profile Management Network Diagnostics No service Disconnected View Network Se
20. U s Sound file name Browse l Test r New Message Save Mode Save locally _ Save on SIM USIM card r SMSC Message Center Number 13123149810 No service Disconnected 5 Select the Show a notification when a new text message arrives check box 6 Click the Save button A text message icon IEF displays on status bar when a new message arrives Using Your 3G USB Modem s Features 41 3G USB Modem Model AC327U Play a Notification Sound for New Text Messages gt To play a sound when a new text message arrives 1 Insert the 3G USB modem into the USB port on a computer 2 Launch Mobile Broadband genie The home screen displays 3 Click the Settings icon The settings screen displays 4 Select Text Message from the navigation menu on the left The following screen displays AirCard Mobile Broadband ge r Text Message V Show a notification when a new text message arrives PIN Management Enable PIN Disable PIN V Play a sound when a new text message arrives Change PIN Check PIN unlock PIN Statistics Request delivery report Sound file name C Program Files NETGEAR AirCard Mobile Broadband genie AC327U s Browse Test Text Message Call setting r New Message Save Mode Profile Management Network Diagnostics Save on SIM USIM card Save locally r SMSC
21. Z Set Up the 3G USB Modem Using a Windows Computer 8 Set Up the 3G USB Modem Using a MAC Computer 11 Chapter 2 Connecting to the Internet Set Up Your SP SAPN Profile se sivicssrres ruere erer teirte tiat ane 16 Automatically Set Up Your ISP S APN 0 2 0 2 16 Manually Set Up Your ISP s APN Profile 0 0 e eee e eee eee eee 17 Disconnect from ANSP ccccwrcarvaresarenicdiventwiesdadadedey aves 18 CONMCERTO aINGLWONK 2csecususuresutiguess sates esabecsuseivesauaens 19 Connect tora Network IWC scsssisssenenesrore ioris tarira ees vase 19 Automatically Search for and Register a Network Operator 20 Manually Search for and Register a Network 0 eee ee eee ee 21 Chapter 3 Using Your 3G USB Modem s Features PIN Management cessrerecs sede spec paul dh ebdetbonamecosngaaes 24 Enable a PIN Code Verification 0 0 c cece eee e eee e ENEA 24 Modify a PIN Code Verification 0 cece eee eee eee 25 Disable a PIN Code Verification 0 00 cece cee cece ee eee eee 26 Launch Mobile Broadband genie if the PIN Code Verification is Enabled 26 Unlock a PIN Code Verifications iatar ncacavicdioaneeeyea etauisn oa aie es 27 Manage Your USSD scsnccutets Poehler ene aees ese eeeedehensyeashs 28 Adda USSD S rvic Code soc b o4 00 n0 eae ehaeeeded ESRA S 28 Send a USSD Service Code 6 ccc ccc n eens 29 EditaUSSD Service Code cas arrin roan r OON ra
22. a PIN Code Verification After the PIN code verification is enabled you must enter the correct PIN code after you open Mobile Broadband genie to use the network related functions gt To enable a PIN code verification 1 Insert the 3G USB modem into the USB port on a computer 2 Launch Mobile Broadband genie The home screen displays 3 Click the Settings icon The settings screen displays 4 Select PIN Management gt Enable PIN The following screen displays Air Card Mobile Broadband genie 2 x Enter PIN PIN Attempts Remaining 2 Disable PIN Change PIN Check PIN Unlock PIN Statistics Text Message call setting Profile Management Network Diagnostics No service Disconnected 5 Type the PIN code in the Enter PIN field and click the OK button The PIN code verification is enabled Using Your 3G USB Modem s Features 24 3G USB Modem Model AC327U Note After three unsuccessful attempts at entering the PIN code the SIM or USIM card is locked and the Unlock PIN screen displays For more information see Unlock a PIN Code Verification on page 27 Modify a PIN Code Verification To modify a PIN code verification 1 2 Insert the 3G USB modem into the USB port on a computer Launch Mobile Broadband genie The home screen displays Click the Settings icon The settings screen displays Select PIN Management gt Change PIN The follo
23. a shortcut desktop icon select the Create a shortcut desktop icon check box and click the Next button e Ifyou do not want to create a shortcut desktop icon clear the Create a shortcut desktop icon check box and click the Next button The Setup Complete screen displays 4 NETGEAR AirCard Mobile Broadband genie gt A Setup Complete The Setup Wizard finished installing NETGEAR AirCard Mobile Broadband genie If you installed the shortcut desktop icon you can launch genie by clicking the shortcut desktop icon Click the Finish F button to exit Click the Finish button The Mobile Broadband genie shortcut desktop icon displays on your desktop and an icon also displays in the Windows desktop tray Getting Started 10 3G USB Modem Model AC327U Note If you remove your 3G USB modem Mobile Broadband genie is not available and the icon is not displayed When you insert the 3G USB modem again the icon returns gt To launch Mobile Broadband genie on a Windows computer after installation 1 Insert the 3G USB modem into the USB port on a computer 2 Double click the Mobile Broadband genie shortcut desktop icon The home screen displays 3 If you set a personal identification number PIN verification code see Launch Mobile Broadband genie if the PIN Code Verification is Enabled on page 26 Set Up the 3G USB Modem Using a MAC Computer To set up the Mobile Broadband genie using a MAC computer i
24. and g Profile tiame Autoset APN Add APN EDGE China Mobile 4 Click the Disconnect button The 3G USB modem disconnects from the ISP and the computer disconnects from the Internet Connect to a Network You can connect to a 3G or 2G network and register a network operator Note By default the network type is set to 3G preferred NETGEAR recommends that you do not change the default network type Connect to a Network Type gt To connect to a network type 1 Insert the 3G USB modem into the USB port on a computer 2 Launch Mobile Broadband genie The home screen displays 3 Click the Settings icon The settings screen displays 4 Select Network from the navigation menu on the left The network screen displays 5 Click the Network Type tab Connecting to the Internet 19 3G USB Modem Model AC327U The following screen displays NETG R AirCard mobile Broadband genie Back General PIN Management Enable PIN Disable PIN Change PIN 3G preferred Check PIN unlock PIN Statistics Text Message Call setting Profile Management Network Type Registration Mode Network Type Diagnostics No service Disconnected Note If the network type screen is grayed out 3G USB modem does not detect a SIM or USIM card or the 3G USB modem is already connected to a network To change the network settings you need to disconnect
25. aunch Mobile Broadband genie The home screen displays Click the Phone Book icon The phone book screen displays Click the Search icon Q A search field displays Type an entry in the search field The related contacts display Import a Contact gt To importa contact from your computer to your phone book 1 2 Insert the 3G USB modem into the USB port on a computer Launch Mobile Broadband genie The home screen displays Click the Phone Book icon The phone book screen displays Select a group Using Your 3G USB Modem s Features 32 3G USB Modem Model AC327U 5 Right click the contact list section of the screen NETG N AirCard Mobile Broadband ge F Local 2 1000 F3 colleague 0 2 common 0 i 2 Famiy 1 New Contact Fond 0 Edit Contact Ctri E SIM USIM 250 250 Delete Contact Del Send Import Export Selected Contacts Export All Contacts Copy Selected to SIM USIM No service Disconnected 6 Select Import The Import screen displays 7 Select a contact and click the Open button The contact is imported into your phone book Export a Contact gt To export a contact from your phone book to your computer 1 Insert the 3G USB modem into the USB port on a computer 2 Launch Mobile Broadband genie The home screen displays 3 Click the Phone Book icon The phone book screen displays 4 Select a
26. can view the 3G USB modem s connection details in the Mobile Broadband genie status bar gt To view the connection details 1 Insert the 3G USB modem into the USB port on a computer 2 Launch Mobile Broadband genie The home screen displays Air Card Mobile Broadband genie Phone Book Settings Connect EDGE China Mobile Disconnected Network Network Operator Text Message Network connection status signal type icon You can view the following connection details Network signal Indicates the signal strength of the current network Network type Indicates the network type such as GPRS or UMTS Operator Indicates the operator of the current network Text Message icon Displays when your inbox has a new text message or an unread message Network connection status Indicates whether the network is connected or disconnected Return to the Home Screen To return to the home screen click the Back button at the top of the screen Managing and Maintenance 50 3G USB Modem Model AC327U Display Settings The Mobile Broadband genie allows you to set the following display settings e Display Mobile Broadband genie upon startup for your Window s computer e Minimize Mobile Broadband genie to your Window s desktop tray Launch Mobile Broadband genie After Startup gt To launch Mobile Broadband genie after you start up your Windows computer 1 Insert the 3G USB modem into the USB port on a computer 2 Lau
27. e Contact Del Send Import Export Selected Contacts Export All Contacts Copy Selected to Local r F 3 fo b F ne m m i No service Disconnected The contact is copied to your local hard drive 5 To copy a contact to your SIM or USIM card right click a contact in a local group and select Copy Selected to SIM USIM The contact is copied to your SIM or USIM card Delete a Contact in Your Phone Book To delete a contact in your phone book 1 Insert the 3G USB modem into the USB port on a computer 2 Launch Mobile Broadband genie The home screen displays 3 Click the Phone Book icon The phone book screen displays 4 Select a contact 5 Click the Delete icon You are asked to confirm the delete command 6 Click the OK button Manage Groups in Your Phone Book You can create groups for your contacts to easily manage your phone book Using Your 3G USB Modem s Features 35 3G USB Modem Model AC327U Create a Group in Your Phone Book To create a group in your phone book 1 Insert the 3G USB modem into the USB port on a computer 2 Launch Mobile Broadband genie The home screen displays 3 Click the Phone Book icon The phone book screen displays 4 Right click the Local or SIM USIM link 5 Select New Group An entry for your new group displays 6 Type a name for your new group To Rename a Group in Your Phone Book T
28. e SIM or USIM card To get a new SIM or USIM card contact your ISP for assistance If you click the Cancel button you can still use the Mobile Broadband genie to unlock the SIM or USIM card a Click the Settings icon b Select PIN Management gt Unlock PIN The unlock PIN screen displays c Type the current PUK in the Current PUK field Using Your 3G USB Modem s Features 27 3G USB Modem Model AC327U d Type the new PIN in the New PIN and Confirm New PIN fields The PIN can be a numeric string of four to eight characters e Click the OK button The PIN code is unlocked If you enter the wrong PUK code 10 times the SIM USIM card is locked permanently and you are no longer able to use the SIM or USIM card To get a new SIM or USIM card contact your ISP for assistance Manage Your USSD USSD refers to the Unstructured Supplementary Service Data protocol which is used to communicate with your ISP s server to get information about your service If you do not know the USSD service code contact your ISP Add a USSD Service Code In order to send a USSD service code to your ISP s server you need to add a USSD service code to the 3G USB modem gt To adda USSD service code 1 Insert the 3G USB modem into the USB port on a computer 2 Launch Mobile Broadband genie The home screen displays 3 Click the USSD icon The following screen displays AirCard Mobile Broadband genie Description
29. ed Data 0 KB 4 Downloaded Data 0 KB No service Disconnected View Diagnostics You can view diagnostic information for the following e Device e SIM or USIM card e Network status e Network settings View Device Diagnostics gt To view device diagnostics 1 Insert the 3G USB modem into the USB port on a computer 2 Launch Mobile Broadband genie The home screen displays 3 Click the Settings icon 4 The settings screen displays 5 Select Diagnostics from the navigation menu on the left The diagnostics screen displays 6 Click the Device tab Managing and Maintenance 54 3G USB Modem Model AC327U The device diagnostics display Back 2 x Device SIM USIM Network Status Network Settings PIN Management p Device Enable PIN ArT Disable PIN Change PIN Check PIN unlock PIN 352767045419437 Statistics NETGEAR Inc Text Message call setting Profile Management Network Diagnostics v1 0 0 2 COM 11 www netgear com English No service Disconnected View SIM or USIM Card Diagnostics To view SIM or USIM card diagnostics 1 Insert the 3G USB modem into the USB port on a computer 2 Launch Mobile Broadband genie The home screen displays 3 Click the Settings icon 4 The settings screen displays 5 Select the Diagnostics link The diagnostics screen displays 6 Click the SIM U
30. f the agreement select the first option below You must accept the agreement to install NETGEAR AirCard Mobile Broadband genie Click Next N to continue accept the terms of the License agreement Ido not accept the terms of the License agreement 3 Select the accept the terms of the License agreement radio button and click the Next button The Select Destination Location screen displays 4D NETGEAR AirCard Mobile Broadband genie Select Destination Location Where do you want NETGEAR AirCard Mobile Broadband genie to be installed Setup will install NETGEAR AirCard Mobile Broadband genie into the following folder Program Files NETGEAR AirCard Mobile Broadband genie AC327U Browse To continue click the Next N button To select a different location click the Browse B button At least 37 3 MB of free disk space is required 4 To select a different location click the Browse button and select a location 5 Click the Next button Getting Started 9 3G USB Modem Model AC327U The Add Shortcut screen displays 4 NETGEAR AirCard Mobile Broadband genie Add Shortcut Do you want to install a shortcut desktop icon If you want to create a shortcut desktop icon select the check box If you do not want to create a shortcut desktop icon clear the check box Click the Next N button V Create a shortcut desktop icon Do one of the following e To create
31. h the 3GPP31 101 and 31 102 Power supply AT interface 5V power supply through USB interface Support 3GPP TS27 005 3GPP TS27 007 T Flash card slot Maximum capacity 32 GB Physical Features Table 6 Physical features Item Description Dimensions Weight 83 4 x 25 4 x 12 mm 3 3 x 1 x 0 5 in 22 g 0 8 Ib Technical Specifications 63 3G USB Modem Model AC327U Operation Environmental Requirements Table 7 Operation environmental requirements Item Description Temperature Operating temperature 10 C 55 C Storage temperature 20 C 70 C Humidity Operation humidity 10 90 Storage humidity 5 93 System requirements Supporting e Windows XP Vista Windows 7 Windows 8 e Mac OS X 10 5 10 6 10 7 10 8 CPU Pentium 500 MHz or above Memory 128 MB RAM or more Hard disk 50 MB free space Standard USB interface Approvals and Certifications Table 8 Approvals and certifications Item Description Environmental standards RoHS Microsoft WHQL certified drivers Certified Technical Specifications 64
32. he home screen displays 3 Click the Settings icon The settings screen displays 4 Click Network from the navigation menu on the left The network screen displays 5 Click the Registration Mode tab Connecting to the Internet 21 ooo ND 3G USB Modem Model AC327U The following screen displays NETG R AirCard Mobile Broadband ge General PIN Management Enable PIN Disable PIN Change PIN Check PIN Operator Name Service Unlock PIN Statistics Text Message call setting Profile Management Network Diagnostics Network Type Registration Mode Auto search and register O Manual search and register No service Disconnected Select the Manual search and register radio button Select a network Click the Refresh button Click the Register button The network is registered Connecting to the Internet 22 Using Your 3G USB Modem s Features This chapter includes the following sections PIN Management Manage Your USSD Manage Your Phone Book Manage Text Messages Manage Phone Calls 23 3G USB Modem Model AC327U PIN Management A personal identification number PIN code protects your SIM or USIM card from unauthorized use Your SIM or USIM card manufacturer provides a PIN code and PIN unblocking key PUK You can require PIN code verification every time Mobile Broadband genie is launched Enable
33. lect a USSD Click the Delete button You are asked to confirm the delete command Click the OK button The USSD service code is removed Manage Your Phone Book You can manage a phone book saved on your computer s local hard drive and SIM or USIM card using the Mobile Broadband genie Using Your 3G USB Modem s Features 30 3G USB Modem Model AC327U Add a Contact to Your Phone Book 5 6 To add a contact to your phone book 1 2 Insert the 3G USB modem into the USB port on a computer Launch Mobile Broadband genie The home screen displays Click the Phone Book icon The phone book screen displays Click the New icon i The following screen displays Complete the fields Click the OK button The contact is added to your phone book Edit a Contact to Your Phone Book gt To edit a contact to your phone book 1 2 Insert the 3G USB modem into the USB port on a computer Launch Mobile Broadband genie The home screen displays Click the Phone Book icon The phone book screen displays Select a contact Using Your 3G USB Modem s Features 31 3G USB Modem Model AC327U Click the Edit icon gt Edit the fields as needed Click the OK button Your changes are saved Search for a Contact in Your Phone Book To search for a contact in your phone book 1 2 Insert the 3G USB modem into the USB port on a computer L
34. nch Mobile Broadband genie The home screen displays 3 Click the Settings icon The settings screen displays 4 Select General from the navigation menu on the left The following screen displays AirCard Mobile Broadband genie x r Startup PIN Management Enable PIN C Launch on Windows startup Disable PIN Change PIN Check PIN Unlock PIN p Set user data path Statistics Text Message Call setting Profile Management Network Diagnostics Minimize to desktop tray on startup C Program Files NETGEAR AirCard Mobile Broadband genie AC327U Data No service Disconnected 5 Select the Launch on Windows startup check box 6 Click the Save button Mobile Broadband genie launches after you start up your Windows computer Minimize Mobile Broadband genie to the Desktop Tray gt To minimize the desktop tray icon when you start up Mobile Broadband genie 1 Insert the 3G USB modem into the USB port on a computer Managing and Maintenance 51 3G USB Modem Model AC327U 2 Launch Mobile Broadband genie The home screen displays 3 Click the Settings icon The settings screen displays 4 Select General from the navigation menu on the left The following screen displays AirCard mobile Broadband genie r Startup Enable PIN C Launch on Windows startup Disable PIN Change PIN Check PIN Unlock PI
35. nstall the Mobile Broadband genie on your computer using the Setup Wizard that is already installed in the 3G USB modem The 3G USB modem is also compatible with Windows computers For more information see Set Up the 3G USB Modem Using a Windows Computer on page 8 gt To install Mobile Broadband genie on a MAC computer 1 Insert the 3G USB modem into the USB port on a computer The setup wizard displays Note If the setup wizard does not display search for the 3G USB modem under Devices and double click NETGEAR AirCard Mobile Broadband genie for AC327U Install NETGEAR AirCard Mobile Broadband genie for AC327U Welcome to the NETGEAR AirCard Mobile Broadband genie for AC327U Installer 8 Introduction Destination Sele You will be guided through the steps necessary to install this software Installation installati Go Back _Continue _ Getting Started 11 3G USB Modem Model AC327U 2 Click the Continue button The following screen displays Select a Destination How do you want to install this software C Install for all users of this computer Installing this software requires 6 MB of space You have chosen to install this software for all users of this computer Go Back Continue 3 Select Install for all users of this computer and click the Continue button The following screen displays Standard Install on Apple Macintosh This will take 6 MB
36. o create a group in your phone book 1 Insert the 3G USB modem into the USB port on a computer 2 Launch Mobile Broadband genie The home screen displays 3 Click the Phone Book icon The phone book screen displays 4 Right click the group you want to rename 5 Select Rename Group 6 Type a new name The group is renamed Delete a Group in Your Phone Book To delete a group in your phone book 1 Insert the 3G USB modem into the USB port on a computer 2 Launch Mobile Broadband genie The home screen displays 3 Click the Phone Book icon The phone book screen displays 4 Right click a group 5 Select Delete Group Using Your 3G USB Modem s Features 36 6 3G USB Modem Model AC327U You are prompted to confirm the delete command Click the OK button Manage Text Messages The Short Message Service SMS screen allows you to manage your text messages View Your Text Messages gt To view your text messages 1 2 Insert the 3G USB modem into the USB port on a computer Launch Mobile Broadband genie The home screen displays Click the SMS icon The following screen displays AirCard Mobile Broadband g D u amp amp Q Name Number Content FA simusim 0 30 L Inbox H Outbox Local Text message count 0 No service Disconnected 4 Click a link on the left side of the screen to view your text messages Create a Text Message gt
37. o service Disconnected 4 Click the Call button The call is answered 5 To end a phone call click the End Call button 2 The call ends View Phone Calls You can view calls you have received missed or dialed To view phone calls 1 Insert the 3G USB modem into the USB port on a computer 2 Launch Mobile Broadband genie The home screen displays 3 Click the Call icon The call screen displays 4 To view received phone calls click the Received Calls tab i To view missed phone calls click the Missed Calls tab 6 To view dialed phone calls click the Dialed Calls tab Using Your 3G USB Modem s Features 47 3G USB Modem Model AC327U Delete Saved Phone Calls To delete saved phone calls 1 Insert the 3G USB modem into the USB port on a computer 2 Launch Mobile Broadband genie The home screen displays 3 Click the Call icon The call screen displays 4 To delete a saved phone call click the Delete button 5 To clear all phone calls click the Received Calls Missed Calls or Dialed Calls tab and click the Clear button Using Your 3G USB Modem s Features 48 Managing and Maintenance This chapter includes the following sections View Connection Details Return to the Home Screen Display Settings Change Location for Saved Data View Statistics View Diagnostics Uninstall Mobile Broadband genie 49 3G USB Modem Model AC327U View Connection Details You
38. oadband genie General PIN Management Enable PIN Disable PIN Change PIN Videocon Internet Default Check PIN APN unlock PIN Statistics Text Message APN Dynamic Static vinternet com Diagnostics esr Back 2 x ew No service Click the New button Click the Save button samo ao 5 The connect screen displays Type your ISP s name in the Profile Name field Select the Dynamic or Static radio button If you select the Static radio button compete the APN field Complete the fields in the Authentication section Click the Internet Connection button Disconnected To set this profile as your default profile click the Set as Default button j Select the profile you created from the Profile name drop down list k Click the Connect button Your computer connects to the Internet Disconnect from an ISP If you want to disconnect the 3G USB modem from the Internet or change your ISP profile settings you need to disconnect the 3G USB modem from the ISP that it is currently connected to gt To disconnect from an ISP 1 Insert the 3G USB modem into the USB port on a computer 2 Launch Mobile Broadband genie The home screen displays 3 Click the Connect icon Connecting to the Internet 18 3G USB Modem Model AC327U The following screen displays Air Card Mobile Broadb
39. obile Broadband genie if the PIN Code Verification is Enabled gt To launch Mobile Broadband genie if the PIN code verification is enabled 1 Insert the 3G USB modem into the USB port on a computer 2 Launch Mobile Broadband genie The Verify PIN screen displays 3 Type the PIN code in the Enter PIN field 4 Click the OK button Using Your 3G USB Modem s Features 26 3G USB Modem Model AC327U You can now use the 3G USB modem Note If you enter the wrong PIN code three times the SIM USIM card is locked and you cannot use it until you enter the PUK code For information about how to unlock your SIM or USIM card see Unlock a PIN Code Verification on page 27 Unlock a PIN Code Verification If you enter the wrong PIN codes three times the SIM USIM card is locked and you cannot use it until you enter the PUK code Contact your ISP for the PUK code If the SIM or USIM card is locked the Unlock PIN screen displays Unlock PIN 1 Current PUK New PIN Confirm New PIN PUK Attempts Remaining 10 Cancel gt To unlock a PIN code verification Type the current PUK in the Current PUK field 2 Type the new PIN in the New PIN and Confirm New PIN fields The PIN can be a numeric string of four to eight characters Click the OK button The PIN code is unlocked If you enter the wrong PUK code 10 times the SIM USIM card is locked permanently and you are no longer able to use th
40. of space on your computer Click Install to perform a standard installation of this software for all users of this computer All users of this computer will be able to use this software Change Install Location GoBack Install 4 Click the Install button Getting Started 12 3G USB Modem Model AC327U The following screen displays Installer is trying to install new software Type your password to allow this Password Cancel Install Software Change Install Location Go Back Miasta 5 Enter your user account s user name in the Name field and user account s password in the Password field and click the Install Software button The following screen displays When this software finishes installing you must restart your computer Are you sure you want to install the software now 8 Introduct Destinatii ACER Caneel i Change Install Location GoBack Install 6 Click the Continue Installation button Mobile Broadband genie installs Getting Started 13 3G USB Modem Model AC327U The following screen displays Install NETGEAR AirCard Mobile Broadband genie for AC327U The installation was completed successfully The installation was successful The software was installed Click Restart to finish installing the software Go Back Restart 7 Click the Resta
41. omputer using the Setup Wizard that is already installed in the 3G USB modem The 3G USB modem is also compatible with MAC computers For more information see Set Up the 3G USB Modem Using a MAC Computer on page 11 gt To install Mobile Broadband genie on a Windows computer 1 Insert the 3G USB modem into the USB port on a computer The setup wizard displays Note If the Setup Wizard does not display browse the files on the 3G USB modem and double click AutoRun exe 4 NETGEAR AirCard Mobile Broadband genie gt i Welcome The Setup Wizard installs NETGEAR AirCard Mobile Broadband genie on your computer NETGEAR recommends that you close all other applications before continuing Click the Next N button to continue or click the Cancel C button to exit 2 Click the Next button Getting Started 8 3G USB Modem Model AC327U The License Agreement screen displays 4 NETGEAR AirCard Mobile Broadband genie License Agreement Please read the following important information before continuing Press Page Down to see the rest of the agreement NETGEAR INC MASTER END USER LICENSE AGREEMENT THIS END USER LICENSE AGREEMENT THIS AGREEMENT SETS FORTH THE TERMS AND CONDITIONS ON WHICH NETGEAR INC NETGEAR AGREES TO PROVIDE THE SOFTWARE AS DEFINED BELOW TO THE INDIVIDUAL OR COMPANY ACCEPTING THIS AGRFFEMENT FYNI i THIS AGREEMENT SHAI APPI Y LINI FSS i If you accept the terms o
42. rt button Your computer restarts and the Mobile Broadband genie is installed gt To launch Mobile Broadband genie on a MAC computer after installation 1 Insert the 3G USB modem into the USB port on a computer 2 Double click the Mobile Broadband genie shortcut desktop icon If you do not see shortcut desktop icon on your desktop go to Applications and double click NETGEAR AirCard Mobile Broadband genie for AC327U The home screen displays 3 If you set a PIN verification code see Launch Mobile Broadband genie if the PIN Code Verification is Enabled on page 26 Getting Started 14 Connecting to the Internet To connect your computer to the Internet you need to set up your ISP s APN and network settings This chapter includes the following sections e Set Up Your ISP s APN Profile e Connect to a Network 15 3G USB Modem Model AC327U Set Up Your ISP s APN Profile Use the Mobile Broadband genie to set up your Internet service provider s ISP APN profile and connect your computer to the Internet You can let the 3G USB modem automatically determine your ISP s APN profile or you can set it up manually You must set the correct access point name APN before connecting to the Internet If you don t know the APN contact your ISP Automatically Set Up Your ISP s APN gt To automatically set up your ISP s APN and connect to the Internet 2 Insert the USB modem into the USB por
43. t on a computer Launch Mobile Broadband genie The home screen displays Click the Connect icon The following screen displays AirCard Mobile Broadband ge x Profile Name Videocon Internet z Autoset APN Disconnected Select the Autoset APN check box Note If the Autoset APN check box is selected the dialer checks for updates every time a user connects to the Internet Click the Connect button The 3G USB modem automatically determine what your ISP s APN profile is and connects your computer to the Internet Connecting to the Internet 16 3G USB Modem Model AC327U Manually Set Up Your ISP s APN Profile gt To manually set up your ISP s APN profile and connect to the Internet 1 Insert the USB modem into the USB port on a computer 2 Launch Mobile Broadband genie The home screen displays 3 Click the Connect icon The following screen displays AirCard Mobile Broadband ge Videocon Internet ka Autoset APN Add APN Disconnected 4 Clear the Autoset APN check box and do one of the following e Select your ISP from the Profile Name drop down list and click the Connect button Your computer connects to the Internet e If your ISP is not listed in the Profile Name drop down list create a APN profile a Click the Add APN button Connecting to the Internet 17 3G USB Modem Model AC327U The following screen displays N ETG AirCard Mobile Br
44. ttings To view network settings 1 Insert the 3G USB modem into the USB port on a computer 2 Launch Mobile Broadband genie The home screen displays 3 Click the Settings icon The settings screen displays 5 Select the Diagnostics link The diagnostics screen displays 6 Click the Network Status tab Managing and Maintenance 57 3G USB Modem Model AC327U The network settings displays Back 7 x PIN Management r Network Settings Enable PIN Disable PIN Change PIN Check PIN unlock PIN Network Selection Mode Statistics Text Message call setting Profile Management Network Diagnostics APN in Use No service Disconnected Uninstall Mobile Broadband genie You can uninstall Mobile Broadband genie on a Windows and MAC computers Uninstall Mobile Broadband genie on a Windows Computers gt To uninstall Mobile Broadband genie on a Windows computer Select Start gt All programs gt NETGEAR AirCard Mobile Broadband genie gt NETGEAR AirCard Mobile Broadband genie for AC327U Uninstall Uninstall Mobile Broadband genie on a MAC Computers gt To uninstall Mobile Broadband genie on a MAC computer Go to Applications and select NETGEAR AirCard Mobile Broadband genie Uninstaller Managing and Maintenance 58 Frequently Asked Questions 5 This chapter covers the following topics e Frequently Asked Q
45. uestions 59 3G USB Modem Model AC327U Frequently Asked Questions What should I do if cannot access the Internet Try these troubleshooting tips e Check the network signal strength e Check whether you have activated the wireless online service You can ask the local network operator how to activate it e If the wireless online service is activated check the network settings For more information see Chapter 2 Connecting to the Internet Why is only part of the pasted content displayed when create a text message When you create a text message you can enter a maximum of 2048 English characters If the number of characters of the pasted information exceeds the limit the number of characters that are in excess are deleted automatically Why doesn t a notification display when a message is received The message notification is not set For more information see Manage Text Messages on page 37 Frequently Asked Questions 60 Technical Specifications This appendix covers the following technical specifications for the 3G USB modem Platform and Chipset Hardware Specifications Software Specifications Interface Specifications Physical Features Operation Environmental Requirements Approvals and Certifications 61 3G USB Modem Model AC327U Platform and Chipset Table 2 Platform and chipset Item Description Baseband chipset Qualcomm MSM6290 NAND SDRAM 512 NAND Flash 256 Mb SD
46. wing screen displays N ETG A IN AirCard Mobile Broadband ge General PIN Management Enable PIN New PIN Disable PIN Confirm New PIN ol Check PIN Unlock PIN Statistics Text Message Current PIN PIN Attempts Remaining 2 Call setting Profile Management Network Diagnostics No service Disconnected Type the current PIN in the Current PIN field Type the new PIN in the New PIN and Confirm New PIN fields The PIN can be a numeric string of four to eight characters Click the OK button Your changes are saved Using Your 3G USB Modem s Features 25 3G USB Modem Model AC327U Disable a PIN Code Verification gt To disable a PIN code verification 1 Insert the 3G USB modem into the USB port on a computer 2 Launch Mobile Broadband genie The home screen displays 3 Click the Settings icon The settings screen displays 4 Select PIN Management gt Disable PIN The following screen displays NETG A IN AirCard Mobile Broadband genie General PIN Management Sool PIN Attempts Remaining 2 CEE PIN Check PIN unlock PIN Statistics Text Message call setting Profile Management Network Diagnostics No service Disconnected 5 Type the PIN code in the Enter PIN field 6 Click the OK button The PIN code verification is disabled Launch M
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