P10 Manual 2011 - Mindset Technology
Contents
1. Click on Replicar on the left and the Par metros window will pop up In the Group field type the code of the group you wish to open Note In case the group information is not visible select Curso Vigente Atual e g 2011 000002 The Per odo Letivo must be 01 P10 Manual Y OU movel INGL S PRA VOC VENCER e Click OK The Timetable screen containing the new group will then pop up Click on C digo Hor rio and fill in all the subgroup fields For instance for Mon Wed fill in all seven lines for Monday and repeat the procedure for Wednesday The same is to be done for Tue Thu For Friday and Saturday groups fill in all seven lines from the first part of the class and repeat the procedure for the second part of the class Click on Matricular Professor and assign a teacher for the group Do not forget to fill in the subgroup fields as well Click OK After that if a window pops up containing information about time click on Confirmar Attention Do not fill in these fields Data inicial Data Final and Habilita o 1 1 2 Scheduling a Placement Test Routine Atualizag es Secretaria Alunos e Click on Atualiza es on the left Select Secretaria on the left Click on Alunos A window containing a list of all your students will pop up Locate the desired student by selecting the Buscar field in the upper part of the window Type in in CAPS LOCK either the student s R2. WISE UP ingl s inteligente e p franc REPORTS 1 1 10 Attendance Sheets Routine Gest o Educacional Relat rios Gerais Lista de Presenca The Lista de Presenga window will pop up Click on Par metros and enter the following information Professor de Do not use this field if you want to include all teachers If you do not click on the magnifying glass icon and select the desired teacher Professor at Enter ZZZZ to include all teachers If you do not want to include all teachers click on the magnifying glass icon and select the desired teacher Turma de Do not use this field if you want to include all groups If you do not click on the magnifying glass icon and select the desired group Turma at Enter ZZZ to include all groups If you do not want to include all groups click on the magnifying glass icon and select the desired group Dia da Semana Select the desired day of the week or select Todos to include all days Status do Aluno Select the status of the student either Todos for all students or Ativo for active students only that will feature on the attendance sheet After entering all the aforementioned information click OK on the lower menu and click OK again on the right The Dados da Impress o window will pop up Select the location server or local and the orientation portrait or landscape Click OK To print make sure the following options are ticked Tipo
3. The file will be shared by the Teaching Department and Student Services and will therefore contain the names of all the staff members of both departments The file is to be opened only upon the scheduling of an appointment and must be saved and closed immediately so others can access it After every entry the file is to be saved and any information previously contained in it is to be preserved Should the appointment be cancelled or rescheduled the file is to be updated immediately in order for the previously allotted time to be made available again The file cannot be saved by two users simultaneously but it can be viewed by an indefinite number of users at any time Rules for Scheduling Appointments 1 Each staff member is to determine what hours will be made available in his column by making the cells white The cells that refer to hours at which they will not be available for appointments are to be made gray P10 Manual WISE UP Ingl s inteligente 2 No other colors than the ones mentioned above are to be used Such activities as breaks lunch breaks teachers meetings training courses etc are to be mentioned in the schedule EE To E wm TT Tn TT Ta TT TT TT TI 1 we E TED 3 Every contact with the student is to be described in the form of a follow up on the ERP In case the student is looking to cancel his contract the follow up m
4. OU movel INGL S PRA VOC VENCER YOU movel u se uP INGL S PRA VOCE VENCER Ingl s Inteligente INTRODUCTION The School Coordinator s objective is to maintain the standards and the quality of the English teaching that takes place according to the Wise Up method In order to do that he must keep in touch with the Research and Development Department and its divisions the Teaching Department the Writing Department and the Copy Editing Department The Writing and Copy Editing Departments are responsible for thinking up methods exams keys and all academic materials that are to be used in our schools The Teaching Department s main goal is to make sure the method is applied accordingly in all branches Class quality control the planning of Class Programs and the training of new teachers are among its many responsibilities Within his school the Coordinator must focus on the constant management of people patterns ideas and resources MANAGING PEOPLE The Coordinator deals with students and teachers on a daily basis helping solve problems whenever possible and forwarding to the correct department those unrelated to the Teaching Department The success of his management depends on his being respectful and considerate in his relationship with both students and teachers alike MANAGING PATTERNS Our method abides by a number of classroom management patterns as well as the correct application of the material It is
5. case a new student fails to show up call him immediately to find out what s wrong Make a new follow up entry every time you contact or try to contact a student 6 Observe Classes and fill out the Class Appraisal Report It is the Coordinators duty to observe classes and help his teachers improve their skills lt is also his duty to turn in the Class Appraisal Report to his Regional Coordinator Procedure Let the teacher know you will observe his class with a 10 minute notice Ask him to show you his class preparation as per the instructions contained in the Teacher s Guide n case the teacher has failed to prepare his class or if he claims it s all in his head tell him he will not be giving that class Give it yourself and give him a written warning Next schedule another day to observe his class Observe the class and fill out the Class Appraisal report YOU movel INGL S PRA VOC VENCER Offer feedback to the teacher after class observation making sure you highlight positive aspects of his class before you criticize negative ones If necessary schedule a refresher course Next submit the Class Appraisal report to your Regional Coordinator who will in turn help you find solutions to any possible problem 7 Print Attendance Sheets Procedure Make sure each and every attendance sheet is printed correctly verifying the students and the teacher s names Place them i
6. de Impress o via Windows Ambiente cliente Imprimir escolher todas as p ginas 1 1 11 Groups vs Students Report Routine Gest o Educacional gt Relat rios gt Gerais gt Turmas x Alunos Click OK The Alunos x Turmas window will pop up Make sure the following fields on the Impress o tab are selected Retrato Cliente and Em Disco P10 Manual Y OU movel INGL S PRA VOC VENCER e Click on Par metros and enter the following information Turma de and Turma at To include all groups leave the Turma de field blank and enter ZZZ in the Turma at field After entering all the aforementioned information click OK on the lower menu and click OK again on the right The Dados da Impress o window will pop up Select the location server or local and the orientation portrait or landscape Click OK To print make sure the following options are ticked Tipo de Impress o via Windows Ambiente cliente Imprimir escolher todas as p ginas 1 1 12 First Payments Due Report Routine Gest o Educacional gt Relat rios gt Gerais gt Con trole de Qualidade das Primeiras Click OK The Par metros window will pop up Enter the date M s Base and select Exibir Telefone yes no The Controle de Qualidade das Primeiras window will pop up Make sure the following fields on the mpress o tab are selected Paisagem Cliente and Em Disco Click OK Clic
7. etc and click on Buscar Select the desired student and click on Visualizar on the left A window containing the student s records will pop up Click on the Requerimentos icon on the upper menu A window will pop up e Click on Incluir on the left The Solicita o de Requerimentos window will pop up Click on the C digo Tipo field and select Transfer ncia Turma e Next click on the Script icon on the upper menu Click on the Turma Destino field and the Consulta Padr o Cabe alho Grade de Aulas will pop up Select the group to which the student is being 12 moved and click OK Click OK again Another window will pop up Click on Cancelar Note If a message pops up informing you that the students absences could not be moved click OK to interrupt the process The entry s bullet must be green when the operation is concluded 11 6 Recording Absences Routine Gest o Educacional gt Atualiza es gt Gest o Acad mica gt Apontamento de Faltas In order to record a group s absences the groups teacher must be properly assigned in the Matr cula do Professor field in all 14 classes contained in that groups timetable Click on Incluir P10 Manual WISE UP ingl s inteligente e p franc Click on the magnifying glass icon to the right of the Curso Vigente field Select the desired group and click OK Click on the magnifying glass icon next to C digo Disciplin
8. is not possible to print the report It should also be noted that only follow ups recorded within the student s current branch will be displayed It is not possible to view follow ups recorded in the branch from where transferred students came To print the follow up report execute the following routine Gest o Educacional gt Relat rios gt Gerais gt Ocorr ncias 1 1 17 Attendance Report Routine Gest o Educacional gt Relat rios gt Gerais gt Extrato de Faltas x Presencas This report enables the user to view all the absences and presences of any given student within a period of time The Extrato de Faltas e Presen as window will pop up Click on Par metros The Par metros window will pop up Enter the following information Click on the magnifying glass icon next to the No do RA field select the desired student and click OK on the lower menu Enter the period from within which you want to YOU movel INGL S PRA VOC VENCER view information in the Data de and Data at fields for example to view absences and presences recorded between May 1st and June 30th enter 01 05 YEAR in the Data de field and 30 06 YEAR in the Data at field After entering the aforementioned information click OK on the lower menu and click OK again on the Par metros window As soon as the operation is concluded the report window will pop up Note that the report contains five columns Turmas Sub
9. must participate in training programs and refresher courses as planned by the Research and Development Department P10 Manual WISE UP ingl s inteligente e up franc P10 MANUAL 1 1 1 Creating Groups This routine allows for groups to be created Follow these steps Step 1 Atualiza es gt Gest o Acad mica gt Curso Vigente x Sala e Click on Atualiza es on the left Select Gest o Acad mica on the left Click on Curso Vigente x Sala to view the course Select the CURRENT course Click on Alterar A window will pop up containing all current courses vs rooms and one group for each weekday as seen here Group Day Mot Mon Wed To1 Tue Thu Fo1 Friday 2 classes So1 Saturday 2 classes Select the last group record Press the down key IL on your keyboard A group will be created with a sequential code following the group you had selected Change the code according to necessity day time Fill in the fields C digo Local C digo Pr dio Andar by clicking on each field twice and then clicking on the magnifying glass icon that will show Click OK to confirm the operation A group has been created Click on Sair to exit the screen Step 2 Atualiza es gt Gest o Acad mica gt Grade de Aulas The system will produce the Timetable Select the week s group from which to originate a new group For instance if the group to be created is an S group select S01
10. the Coordinator s duty to make sure these patterns are maintained MANAGING IDEAS As he always deals with several people in academic circumstances the Coordinator must be able to manage new propositions a teacher may come up with making sure the Research and Development Department is made aware of said propositions at all times MANAGING GOALS AND RESULTS The Coordinator is responsible for managing goals related to his department such as attendance control and the number of students in each group He reports to both his Franchisee and his Regional Coordinator as a means to obtain satisfactory results P10 Manual WISE UP ingl s inteligente e p franc COORDINATION CHECKLISTS I CHECKLIST Coordinator The activities contained in the Coordinators Checklist are divided into two phases The first of those is the Checklist to be used upon the opening of the school and it involves all the procedures that must be observed before classes begin The second involves the Coordinators regular activities which are presented according to their periodicity Thus they are divided into daily weekly and monthly As previously stated it is the Coordinator s duty to manage people patterns resources and ideas Because of that checklists tend to be flexible in constant need of adaptations and rearrangements It is advisable to organize it every day according to the daily needs of the checklist Il UPON OPENING THE SC
11. A or his name etc and click on Buscar Select the desired student and click on Visualizar on the left A window containing the students records will pop up e Click on Manuten o on the left A window identified as Solicita o de Requerimentos Manuten o will pop up Click on the Script icon in the upper part of the window Another window will pop up Fill in with the date and time of the Placement Test and click OK 1 1 3 Recording the Placement Test On the day of the Placement Test follow the 1 1 2 routine above and fill in the fields Compareceu and Nivel In case the student fails to come to the Placement Test reschedule the test and fill in the fields Data Reagendamento and Hora Reagendamento with the new date and time information YOU movel INGL S PRA VOC VENCER 1 1 4 Allocating Students to Groups Routine Atualiza es gt Secretaria gt Requerimentos e Click on Incluir and a window will pop up containing the message Solicita o de Requerimentos Incluir e Click on the magnifying glass icon next to C digo Tipo Another window will pop up e Click on Aloca o de Alunos and click OK The following fields will already contain information Descri o Tipo Vers o and Tipo Solicita o e Click on the magnifying glass icon next to Identifica o and select the student Click OK After the student has been selected press ENTER and a window containing that student s regist
12. HOOL This checklist contains all the procedures that must be observed before the first activities of the Teaching Department are carried out 1 Put together folders for the Coordinator the teachers the Reception and attendance lists Procedure The Reception folder must contain an up to date Excel timetable and the National Class Program adapted to any regional holidays The Teachers folder must contain an up to date Excel timetable and the National Class Program adapted to any regional holidays along with each groups home assignments The Attendance List folder must contain all of the school s attendance lists separated in plastic bags identified with the groups identification data and the teachers s names P10 Manual Y OU movel INGL S PRA VOC VENCER The Coordinator s folder must contain an up to date timetable the National Class Program adapted to any regional holidays Class Appraisal Forms the Placement Test Guide Placement Test Forms a list of students who will start the course on the following week and a list of students who are eligible to take the test Folders are to be reorganized monthly so the information contained in them is constantly updated 2 Ordering office supplies Upon opening the school the form to be used when ordering office supplies must contain A4 paper for general prints blue red and black ball point pens highlighters staplers and staples glue paper c
13. K Select Par metros and define the period within which you want to view the Grade Report Select the status desired 1 Aprovado 2 Reprovado 3 Pendente 4 Todos and click OK Click OK again CUSTOMER SERVICE REQUEST Definition This process enables the user to register requests for solutions to doubts related to the system questions about procedures occasional malfunctions the creation of parameters and log ins the development correction of Protheus reports and routines etc All doubts related to processes and procedures must be forwarded to your Regional Coordinator lt is to be used every time doubts are not properly solved by the User Manual Note All support requests are answered in 24 hours on average The request must be objective and describe the situation in as straightforward a manner as possible Provide as many details as you can without losing conciseness The more detailed the request is the quicker the reply will be P10 Manual WISE UP LY OU move INGLES PRA VOCE VENCER e p franc CONTACTS Email sac argewiseup com br Skype sac_wiseup_arg Follow us on Twitter Notes P10 Manual YOU movel INGL S PRA VOC VENCER CREDITS Research amp Development Dept S rgio Barreto Director CTW Centro de Treinamento Wise Up Franchising Deli Chibior Head of Department INFORMATION TECHNOLOGY Paulo Muller Head of Department Teaching Department Ma
14. P10 MANUAL 2011 YOU move INGLES PRA VOCE VENCER Quise Ingl s Inteligente de tre GN 2 e p franc P10 Manual WISE UP ingl s inteligente Table of Contents COORDINATION GHEGKIS Sie Z22 4 PIONLATNMA eer er IE AM 12 11 1G reating Gro ps 4 j 5r5 I ARN ee 12 11 2 Scheduling a Placement Test 12 1 1 3 Recording the Placement Test 12 1 1 4 Allocating Students to Groups Ge ee 13 1 1 5 Moving Students from One Group To Another 13 116 Recording Absences e re retento nn en 13 TT 7 Eallow up ELE EDE EE DA RR 14 1 1 8 Recording Grades Scheduling Exams 14 119 Changing leachers oec ee Ee EE 15 REPORTS SE EE Mr C MEE E 16 1 1 10 Attendance Sheets see 16 1 1 11 Groups vs Students Report sss 16 1 1 12 First Payments Due Report ese sesse se sees ee se sss 16 1 1 13 Eligible Students Report sss 16 1 1 14 Students Without a Group Report 17 1 115 Absences Report 17 1 516 Follow up Report n 18 1117 Attendance Report eN EE see er ee 18 11 18 Birthday Lists Ee ee 19 IS Gade Repori et nen EE 19 CUSTOMER SERMIEE REQUEST cr rr 19 GREDINS SJ OR a NN 21 Y
15. a Select the Ingl s Multinivel discipline and click OK Enter the date and click on the magnifying glass icon next to the Aula field Select the desired class time and click OK Click on the magnifying glass icon next to Matr cula Professor select the teacher and click OK If no teacher name is displayed click on the T icon If the teacher s name still cannot be seen check whether he is assigned to this group on this day s timetable Fill in the Faltas field next to each student s name by selecting 1 for absent and O for present Even if all students were present it is necessary to do so in order for this class to be recorded Click OK on the upper menu to conclude the operation Note Remember that there will be seven classes per day for all Mon Wed and Tue Thu groups adding up to 14 classes per week Classes will be classified as 001 for the INTRO subgroup 002 for the A1 subgroup and so on There will be 14 classes per day for all Friday and Saturday groups Classes will be classified as 001 for the INTRO subgroup 002 for the A1 subgroup and so on Upon recording an absence for a Friday or a Saturday student do not forget to do so for the two classes the student would have had that day 1 1 7 Follow Up Routine Atualiza es gt Secretaria gt Alunos e Click on Atualiza es on the left Select Secretaria on the left Click on Alunos A window containing a list of all your s
16. cademic production Contact students to check whether or not they would be interested in having classes at a different time That should be done every week because a lot of the groups that start out with six to eight students may come down to two or three students It s not unusual for the remaining students to be able to study at different times although they do nothing about it until the Coordinator asks them Place new students in existing groups as each group can hold a maximum of 20 students V MONTHLY CHECKLIST 1 Organize attendance sheets in a folder Put together a folder containing the school s attendance sheets Place the folder at the reception P10 Manual Y OU movel INGL S PRA VOC VENCER Organize the attendance sheets in plastic bags according to the teacher and the days of the week 5 Check the number of students the school will have the following month Analyzing the Students Without a Group report Procedure Check whether all new students have had their Class Zero and Placement Exam In case there are any that still have not had one of the two inform Student Services Ask Student Services whether all students who have had their Class Zero and Placement Exam have received their coursebooks and disc sets so you can place them in groups Their material is to be delivered to them no later than ten days after the Placement Exam Make sure new students are coming to class In
17. d Tipo de Impress o via Windows Ambiente cliente Imprimir escolher todas as p ginas 1 1 16 Follow Up Report Routine Protheus 10 gt Gest o Educacional gt Relat rios gt Gerais Ocorr ncias This report enables the user to view all the follow ups recorded at the branch Follow ups may be viewed as organized per student or in general within a given period of time The Ocorr ncias window will pop up Click OK The Par metros window will pop up Inform the following Data de Inform the starting date from which you want to view follow ups Data at Inform the final date RA de Inform the registration number of the desired student RA at Inform the registration number of the desired student The printer settings window will pop up Click OK Note To view information about all the students at the branch inform the following P10 Manual Y OU movel INGL S PRA VOC VENCER RA de leave this field blank RA at ZZZ To conclude the operation click on Sair on the lower right menu Note It is also possible to view follow up information through execution of the following routine Atualiza es gt Gest o Acad mica gt Ocorr ncias e Click on Filtro e Click on Editar Filtros Select Data on the Campos menu Click on Adicionar Click OK Through execution of the aforementioned routine it is possible to view follow ups within a given period but it
18. ent duties such as contacting students recording absences etc They are to pick up the attendance sheet folder at the Reception and make sure they have all the materials needed such as markers erasers CD players CDs etc They must check whether the classroom is clean and properly organized They must start classes punctually regardless of how many students have arrived 2 During Class They must ask students to turn off their cell phones or set them on vibrate They must never answer their own telephones or read or write text messages on them At the end of the class they must ask all students to sign the Front Page accordingly e They must return their students home assignments after proper correction 3 After Class Leave the classroom organized for the next class that will take place in it be it their own or someone else s Return folder to the Reception YOU move INGLES PRA VOCE VENCER Check whether there are messages from the Coordinator Go on about their daily tasks Inform the Coordinator of any problems or doubts that may have arisen during the course of the day s classes 4 Teacher s Meeting Participating in the Teachers Meeting is mandatory Notes Wise UP Ingl s Inteligente Topics to be discussed every week include Adaptation to the method and occasional student related problems Students having difficulties or missing classes Teachers
19. gerenciadefranquias wiseup com br 5 Order Teacher s Guides and disc sets according to the number of teachers The Coordinator must also have a kit at his disposal at all times The franchisee is to send an email to Ger ncia de Franquias ordering a complete You Move kit for every teacher employed at his branch The material is to be made available for the training program a complete You Move student s kit for the Teaching Department to use at the Placement Exam and upon training new teachers A CD Player is to made available to every teacher 6 Order the following books for reference and research Longman Dictionary of Contemporary English Macmillan English Dictionary for Advanced Learners of American English Practical English Usage Michael Swan Oxford University Press WISE UP Ingl s Inteligente The Good Grammar Book Michael Swan amp Catherine Walter Oxford University Press 7 Organize an online schedule in a Microsoft Office Excel spreadsheet that will contain appointments between students and either the Coordinator or Student Services Procedure Open a new Excel spreadsheet and save it for instance as Agenda Paulista Agosto 2011 according to the following parameters Save it on the receptionists computer and make it available to every computer on the network The morning shift receptionist is to open and save a new file for the following month every 20th day
20. ino Click on the magnifying glass icon A window will pop up Select the desired teacher and click OK Ano Letivo de Enter the current year Ano Letivo at Enter the current year Per odo do Ano de Enter the period of the year Per odo do Ano at Enter the period of the year rea de Click on the magnifying glass icon Select the area rea at Click on the magnifying glass icon Select the area Curso Padr o de Click on the magnifying glass icon Select the pattern Curso Padr o at Click on the magnifying glass 15 icon Select the pattern Per odo Letivo de Click on the magnifying glass icon Select the module Per odo Letivo at Click on the magnifying glass icon Select the module Unidade de Click on the magnifying glass icon Select the unit Unidade at Click on the magnifying glass icon Select the unit Turno de Click on the magnifying glass icon Select the shift Turno at Click on the magnifying glass icon Select the shift Disciplina de Click on the magnifying glass icon Select the discipline Disciplina at Click on the magnifying glass icon Select the discipline A new window will pop up containing all the groups to which the current teacher is assigned Click twice on the group to which you want to assign a different teacher Click OK on the upper menu A window containing a confirmation message will pop up Click OK to conclude P10 Manual
21. is to take action according to the checklists contained herein Procedure Set apart the attendance sheets containing the signatures of those students who did attend class so you can identify those who did not Before contacting a student check his follow up record ocorr ncias in order to learn what information has already been entered about him Make a new follow up entry even when your attempt to contact him has failed YOU movel INGL S PRA VOC VENCER Send the student an email or a letter every time your attempt to contact him has failed Record the teacher s attendance Return the attendance sheets to their respective folder 3 Apply the Placement Exam to assess a new student s knowledge of the language and place him in a group Procedure Schedule the students first class for the tenth day after his Placement Exam takes place When talking to the student check his P10 register information adding or altering information such as phone numbers addresses and the like according to necessity Talk to the student at the scheduled time following these steps Interpersonal Phase Get to know the student from an academic point of view checking what English background he has if any and what his motivation is Next talk about the student s job getting to know where he works and what time The goal here is to be able to determine where the student stands from an emotional stand
22. k on Sim 1 1 13 Eligible Students Report Routine Gest o Educacional gt Relat rios gt Gerais gt Alunos Aptos Click OK The Par metros Relat rio de Solicita o de Avalia o window will pop up Click on Par metros and inform the following Aluno One student may be selected in order to check whether or not this student is eligible to take the change of level exam To search all eligible students leave this field blank YOU movel INGL S PRA VOC VENCER To select a student click on the magnifying glass icon to the right of the Aluno field A window will pop up Select the desired student and click OK Nivel To select only one level enter the level code in the Nivel field To include all levels in the report leave this field blank Turma To select only the students in a specific group enter that groups code in the Turma field To include all students in the report leave this field blank Status Select one of the options Aptos gt to view all the students who are eligible to take the change of level exam Inaptos gt to view all the students who are not yet eligible to take the change of level exam Ambos to view all the students Tipo Select one of the options Avaliag o for students who will take the exam for the first time Reavalia o gt for students who have failed to pass the exam and will take it for the second time Ambos gt to view all the students P
23. l to act appropriately the Coordinator is to let them know of their transgressions and to show them how they are expected to behave Praising and criticism are important tools to make sure performance is within the desired standards Besides attitude and posture the communication between Coordinators and their teams is of the essence if the work is to flow in an efficient and patterned manner Should the issue be one of a disciplinary quality brought forth due to a problem in the quality and standards of the You Move classes the Coordinator is to use such disciplinary methods as verbal warnings written warnings suspension and lastly just cause termination of employment Other aspects of the communication between Coordinators and their teams must be mentioned P10 Manual Y OU movel INGL S PRA VOC VENCER not only what the message is but also and more importantly how that message is conveyed Communication must be accurate Clarity and precision are extremely important to prevent doubts or misinterpretations 5 General Considerations Teachers Teachers are expected to conform to the routine of activities that are the attributes of their occupation as members of the teaching staff in a You Move school It is the Coordinator s task to supervise that routine of activities on a regular basis Routines 1 Before Classes Start Teachers are to arrive at the school and go about their daily Group Managem
24. less of how many branches he has studied at through the Relat rio de Ocorr ncias report However only the students current branch will have access to that report The branch from where he came cannot access the report because his status is no longer active at that branch Routine for the Relat rio de Ocorr ncias report Gest o Educacional gt Relat rios gt Gerais gt Ocorr ncias The report will contain all of that student s follow ups regardless of how many branches he has studied at 1 1 8 Recording Grades Scheduling Exams Routine Atualizag es Secretaria Alunos e Click on Atualiza es on the left Select Secretaria on the left Click on Alunos A window containing a list of all your students will pop up YOU fare INGLES PRA VOCE VENCER Locate the desired student by selecting the Buscar field in the upper part of the window Type in in CAPS LOCK either the student s RA or his name and click on Buscar Select the desired student and click on Visualizar on the left The Cadastro de Alunos window will pop up Click on the Requerimentos icon on the upper menu window containing a list of all of that student s entries will pop up Click on Incluir on the left The Solicitac o de Requerimentos window will pop up Click on the C digo Tipo field and select the Solicita o Avaliac o Alterag o Nivel option Next click on the Script icon on the upper menu Fill in the Data Pro
25. lips scissors a ruler a pencil sharpener adhesive tape a staple remover a calculator a schedule blank CD ROMs a desk organizer markers Contact paper board erasers plastic bags and stickers A monthly order is to take place via email to the Administration to make sure all the supplies are available at all times 3 Computer files are to be formatted accordingly The Teaching Department files are to be organized in folders and essential software must be installed Procedure The following software is to be installed at once Microsoft Office 2007 or more recent Adobe Acrobat Reader and WinRAR A printer must be installed Internet access is indispensable The following files found on the You Move CD are to be printed and placed in a box or binder a Exams b Exam Keys c Training Material d National Class Program e Extra Classes f Company Report forms YOU move INGLES PRA VOCE VENCER g Class Appraisal forms h the P10 Manual i Teaching Department files 4 Open an email account for the Teaching Department according to the following patterns Procedure The Teaching Department is to have an Outlook Outlook Express or G Mail account according to the following pattern city state youmove com ar or neighborhood state youmove com ar Examples curitiba pr wiseup com br paulista sp wiseup com br Should there be any doubt contact this email
26. n the folders at the reception 8 Send periodical attendance and performance reports to companies Procedure Include all the data requested by the company s HR as per prior specifications between the company and the school Send the report to the department in charge with a copy to your Regional Coordinator VII OCCASIONAL CHECKLIST This checklist contains all the activities that have to be observed periodically be it once or several times a year For that reason its relevance depends on the Coordinator s ability to organize his schedule 1 Verify all of the year s local holidays Procedure In the event of local holidays that is those not contained in the National Class Program the Coordinator is to inform his Regional Coordinator via email of all the necessary adaptations Notes WISE UP Ingl s Inteligente 2 Train and hire new teachers whenever necessary Procedure Place an ad in the newspaper and or gather all the r sum s sent to you via email or left at the reception Analyze the r sum s and schedule interviews Apply the Entrance Exam to all those applicants who meet the school s language command and availability requirements The training course should abide by the standard You Move program 3 Run Refresher Courses so teachers can overcome deficiencies or incorporate new techniques as per instructions received from the Research and Development Department Pr
27. nual December 2010 Written by Jana na Meirelles Research and Development Coordinator Copy Editing Mayenne Tannis Research and Development Coordinator e trei N 2 o WISE UP Ingl s Inteligente e amp fran P10 Manual 21
28. ocedure dentify what topics need to be reviewed according to the method Let your Regional Coordinator know what the contents of your Refresher Course will be Run the Refresher Course Observe the classes of those who participated to verify what improvements they show 4 Stay in touch with your Regional Coordinator Procedure Stay in touch with your Regional Coordinator to solve any doubts related to the use of the material the National Class Program hiring teachers or any other teaching related or student related issues P10 Manual 10 WISE UP ingl s inteligente up franc CONSIDERATIONS TEACHERS AND THE COORDINATOR General Considerations The Coordinator Coordinators are directly related to their teachers With that in mind it is essential to stress a few points such as posture and communication 1 Coordinator s Posture Always motivated and considerate leading through examples of conduct and professionalism 2 Coordinator s Feedback Coordinators must offer their teams constant feedback as a tool to promote improvement of skills and professional growth 3 Goals and Challenges Coordinators must always set goals and challenges to their teams so they can constantly overcome obstacles and grow 4 Praising and Constructive Criticism Coordinators must analyze the performance of their teachers and offer them feedback on a regular basis In case teachers fai
29. point and to get to know what would be the best time for him to have classes Educational Phase Apply the Placement Test and fill out the Placement Test form A copy of the form is to be handed to the student It is important to have a coursebook kit at hand for demonstration on what to do Organizational Phase Instruct the student to come on Mondays and Wednesdays Tuesdays and Thursdays Fridays or Saturdays according to what the school has to offer Let him know who his teacher will be and on what day and at what time he should come to his classes Closing It should be emphasized that for the student to succeed it is important that he be present at e trer Dep 2 o WISE UP Ingl s Inteligente a o an gt p fran every class that he do his home assignments and prepare the lessons according to the procedures explained to him during the Placement Exam Clarify any doubts related to the method As soon as youre done with the Placement Test enter the information into the P10 Remind the student that his first class will take place ten days after the Placement Exam 4 Talk to students whenever they have problems or doubts Procedure Make a new follow up entry at the end of any contact with a student in person over the phone or via email including messages left and the name of the person who took them 5 Call back students who could not reach you Procedure Make sure you call tho
30. ration information will pop up REMEMBER To locate a student type his name in CAPS LOCK underneath the Pesquisar button On the upper menu click on Script A window will pop up The student s level information will already be there according to the Placement Test record In the Curso field click on the magnifying glass icon window will pop up containing the message Consulta Padr o Itens da Grade de Aula You will see all the active groups and their respective available spaces as well as each groups assigned teacher Select the desired group and click OK The following fields will already contain information Turma Per odo Subturma Dia da Semana Hora Inicio Fim Professor and Hora Click OK on the upper menu of the Script window Finally click OK on the upper menu again The same window Solicita o de Requerimentos Incluir will pop up blank Click on Cancelar The student s bullet must be green after his allocation to his group 1 1 5 Moving Students from One Group To Another Routine Atualiza es gt Secretaria gt Alunos WISE UP Ingl s Inteligente G up fran e Click on Atualiza es on the left Select Secretaria on the left Click on Alunos A window containing a list of all your students will pop up Locate the desired student by selecting the Buscar field in the upper part of the window Type in in CAPS LOCK either the student s RA or his name
31. resenca de 0 Presenca at 99 After entering all the aforementioned information click OK on the lower menu and click OK again on the right The Dados da Impress o window will pop up Select the location server or local and the orientation portrait or landscape Click OK The report will show students who are eligible and students who are not yet eligible to take the change of level exam according to how many classes they have attended To print make sure the following options are ticked Tipo de Impress o via Windows Ambiente cliente Imprimir escolher todas as p ginas 1 1 14 Students Without a Group Report Routine Gest o Educacional gt Relat rios gt Gerais gt Alunos sem Turma WISE UP ingl s Inteligente 2 up fran This report enables the user to view all the students who have yet to be allocated to groups The Protheus Report Utilities window will pop up Click OK The Configura o da Impressora window will pop up Select the location server or local and the orientation portrait or landscape Click OK The report will display the following information Altera o Inicio whether or not the student has changed the month of his first class RA the student s registration number Nome the student s name Primeira Mensalidade the date of the student s first due payment Fone Residencial the student s home phone number Celular the student
32. s cell phone number Email the student s email address To print click on Imprimir on the lower right corner T 1 1 15 Absences Report Routine Gest o Educacional gt Relat rios gt Gerais gt Faltas e Click OK The Par metros Relat rio de Faltas window will pop up Click on Par metros and inform the following The desired period Data de Data at Quantidade de Faltas de Quantidade de Faltas at Order by name or by number of absences After entering all the aforementioned information click OK on the lower menu and click OK again on the right e The Dados da Impress o window will pop up Select the location server or local and the orientation portrait or landscape Click OK P10 Manual WISE UP ingl s inteligente p franc The report will display the following information No do RA the student s registration number Nome do aluno the student s name Aulas the number of classes within a given period of time Faltas the number of absences per student within a given period of time Presencas the number of classes attended within a given period of time Turma name and number of a student s groups Subturma the student s level Email the student s email address Fone Residencial the students home phone number Fone Contato a phone number to leave messages at Celular the student s cell phone number To print make sure the following options are ticke
33. se students who have tried to reach you as soon as you can so as not to jeopardize the students progress in class 6 Teach classes according to the rules and regulations of the school on days and at times when the school is not too busy The Coordinator must have at least one regular group at all times Procedure Follow the You Move method IV WEEKLY CHECKLIST 1 Meet with the Head of Student Services to discuss any situation that needs solving Procedure Discuss the week s student related occurrences 2 Hold the Teachers Meeting Procedure The meeting is compulsory and it must last no longer than one hour Discussions on Method and P10 Manual WISE UP ingl s inteligente p franc Procedures are to be held It must be scheduled on the same day and at the same time every week Teachers must be warned prior to their hiring that participation in the weekly meeting is indispensable Topics for discussion Any new procedure is to be informed Feedback on topics discussed at the previous meeting Any complaint made by a student Any student who is having difficulty learning Class presentations Refresher courses 3 Check and improve the number of students per group Procedure The timetable must contain about six time slots on weekdays and three time slots on Fridays and Saturdays Every week check whether or not small groups can be closed Such groups usually have limited a
34. tudents will pop up Locate the desired student by selecting the Buscar field in the upper part of the window Type in in CAPS LOCK either the student s RA or his name and click on Buscar P10 Manual Y OU fares INGL S PRA VOC VENCER The Cadastro de Alunos Visualizar window will pop up Click on the Ocorr ncias icon on the upper menu Click on Inserir on the left The Nome Inserir window will pop up Click on the magnifying glass icon to select the type of entry The School Coordinator will use one of the following three Acad mico Frequ ncia and Contato Briefly describe what has happened contact via phone email or in person in the Motivo field The A o field is not to be used Select the Status field and click OK Click OK on the upper menu Another window will pop up Click on Cancelar Note In case a student has been transferred from another branch all follow ups recorded in the branch from where he came can be accessed through the following routine Gest o Educacional gt Atualiza es gt Gest o Acad mica gt Ocorr ncias It is necessary to filter this information using the students registration RA The branch from where he came cannot access follow ups recorded by the branch to which he transferred and vice versa The branch to which he transferred can only access the follow ups recorded within itself Note lt is possible to access all the follow ups of a student regard
35. turmas Data Faltas and Presen as Underneath the aforementioned information the students registration number RA and his current branch are displayed Absences and presences are marked with an X in their respective columns Note The following information can also be viewed in the report the students changes of level throughout the course and transfers from one branch to another if applicable The number of absences and presences a student had at any given level will be displayed on the lower part of the report After the analysis of the information has been concluded click on Sair on the lower part of the window 1 1 18 Birthday List Routine Gest o Educacional gt Relat rios gt Gerais gt Aniversariantes do M s This report enables the user to view the current months birthdays Click on Aniversariantes do M s The Protheus Report Utility window will pop up Click on Par metros and enter the desired month Click OK on the lower part of the window Click OK again on the Protheus Report Utility window Click OK on the printer settings window WISE UP Ingl s Inteligente 2 p fran The selected report will pop up containing students names and contact information 1 1 19 Grade Report Routine Gest o Educacional gt Relat rios gt Gerais gt Notas por Alunos This process enables the user to view a report of all the grades contained in the system Click O
36. ust contain the following Student wants to talk about his contract e ee o j peso o rere rr Vu SS Ill DAILY CHECKLIST The Daily Checklist contains the activities that must be executed every day The following arrangement does not follow a chronological order or any particular order of importance P10 Manual Y OU movel INGL S PRA VOC VENCER 1 Organize your workday Check what appointments have been scheduled and what situations need your attention thus keeping your schedule organized Procedure Ask the receptionist if there are any messages from students so you can contact them Check your online schedule for Placement Tests and appointments Check what activities must be executed on this day described in the checklists contained in this manual Check what eligible students have yet to schedule their exams 2 Update attendance information that of teachers and students on the P10 Procedure To contact students who have missed classes the following criteria must be observed At the conclusion of a class the teacher is to contact students who missed classes and enter that information into the P10 On Friday and Saturday the teacher is to inform his Coordinator of the names students who missed classes during the week The Coordinator is to supervise all contacts and the recording of data Whenever a student has missed four or more classes the Coordinator
37. va and Hora Prova fields After the exam takes place the following routine is to be executed for the grade to be recorded Atualiza es gt Secretaria gt Alunos Select the desired student and click on Visualizar Click on Requerimentos e Select the Solicita o Avaliac o Alterac o Nivel option and click on Manuten o on the left The Solicita o de Requerimento Manuten o window will pop up Click on Script and on Compareceu Sim Enter the student s grade Click OK The entry s bullet must be green when the operation is concluded The bullet will go black in case the student fails to pass his exam in which case the student will need to attend another six classes before he is to take the exam again If the student fails to show up the exam is to be rescheduled according to the routine above Note Students grades are calculated and must be recorded using the 0 100 scale 1 1 9 Changing Teachers Routine Protheus 10 Gest o Educacional Atualizac es gt Secretaria gt Transfer ncia de Professor WISE UP Ingl s Inteligente A up fran This routine enables the user to replace a groups assigned teacher with another teacher On the starting screen the following parameters must be determined for the change to take place Professor Origem Click on the magnifying glass icon A window will pop up Select the group s current teacher and click OK Professor Dest
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