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Welcome to User Guide for Digital Cable TV Digital Telephone and

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1. Call today for full program details and earn up to 125 w Ted and Christina Mulvehill love their Norwood Light Broadband state of the art Cable TV Telephone and Internet service along with the great price and the unmatched LOCAL customer service Look into combining Cable TV Internet and or Phone for money saving packages designed for your individual needs NORWOOD LIGHT BROADBAND 781 948 1150 www norwoodlight com NLB2 2010
2. To Activate Permanent 1 Dial 4 3 Access Via Internet To Deactivate Permanent 1 Dial 4 3 1 Login to your online account To Deactivate 1 Dial 7 0 2 Click Settings on the Features list 2 Enter the 10 digit telephone number The area 3 Once the Settings screen appears locate code must be dialed even if call is local Call Waiting under Settings 3 Call Waiting is now disabled so that any 4 To activate click On incoming calls are sent to Voicemail 5 Click Save 6 To deactivate click Off 7 Click Save Note 7 0 deactivates Call Waiting for one 1 outgoing call only Once the call disconnects your Call Waiting feature is reactivated automatically 4 Caller ID Identify your caller before picking up the telephone with Caller ID Your phone must have name and number display compatibility for this feature to work Access Via Telephone Access Via Internet 1 Wait two full rings when your receive 1 Login to your online account an incoming call 2 Click Settings on the Features list 2 Check the Caller ID reader for the name 3 Once the Settings screen appears locate and number of the incoming call Caller ID under Settings 4 To activate click On 5 Click Save Note The Off option deactivates Caller ID for 6 To deactivate click Offs incoming calls to your phone not outgoing calls you make 7 Click Save Outgoing Caller ID Deactivation Per Call Block your Caller ID information from being displ
3. e Press SWAP to switch to the other tuner and find the second program you want to record e Press Record when you locate the second program you want to record From the Guide e Highlight a program you want to record from any listings screen e Press Record to set up the first recording e Highlight the second program e Press Record to set up the second recording Manually Schedule a Recording You can set a Manual Recording to automatically record a specific time and channel Step 1 Select DVR from the Main Menu and then select Set a Recording Step 2 Select the start and end times and the day you wish to record and confirm your settings Step 3 A channel list will then appear allowing you to select the channel to record Select the channel you want Step 4 A Create a New Recording Screen will appear select Create a Recording to confirm your settings or select the Recording Options Icon for additional Recording options Record a Series Your Dual Tuner DVR lets you record multiple episodes of a program according to your preferences You can set the DVR to record only new first run episodes first run episodes and repeats or all episodes When you set a recording trom a Series Program Information screen you ll have an additional icon on the preceding Recordings Overlay Choose this Create a Series Recording Icon to specify your series recording options e Select the episode type to record such as first run
4. Disturb to Voicemail unless requested otherwise 4 To activate click On To Deactivate 5 Click Save 1 Dial 7 9 6 To deactivate click Manual Off 2 Listen for a busy signal indicating the 7 Click Save feature is deactivated 3 All incoming calls will now ring to your phone Note To help you remember that your Do Not Disturb feature is on check the Ring Reminder box and every call will ring just one time Find Me Forward your calls to up to five alternate locations with the Find Me feature Access Via Internet 1 Login to your online account 2 Click Find Me on the Features list 3 Enter the sequence name s and number s in the data fields provided 4 Select Ring Type a Sequential Ringing numbers are called in the order given b Parallel Ringing numbers are called simultaneously 5 Click Save 6 To turn feature on click Activate 7 Click Save 8 To turn feature off click Deactivate 9 Click Save Note If Find Me is activated and unable to locate you your call will be directed to Voicemail Speed Dial Enter all your frequently dialed numbers for quick and simple access with Speed Dial Set up Speed Dial Via Telephone Set up Via Internet 1 Listen for a dial tone 1 Login to your online account 2 Dial 7 5 2 Click Address Book on the Features list and 3 Select a one digit code 01 through 99 wait for the Address Book screen to appear 4 Dial the code selected and the phone number _
5. configured properly Microsoft Outlook 98 or Microsoft Outlook 2000 1 Open Outlook 2 On the Tools menu click Services 3 On the Services tab click Internet Email Information Service and click Properties 4 If Internet email is not listed click Add then click Internet Email and then click OK 5 On the General tab in the Mail Account type Norwood Light Broadband for this account 6 In the Name field type your full name i e John Doe 21 7 In the Email Address field type your username norwoodlight com i e j doe norwoodlight com 8 In the Reply Address field type your username norwoodlight com i e doe norwoodlight com 9 On the Server tab in the Outgoing Mail SMTP field type mail norwoodlight com 10 In the Incoming Mail POP3 field type mail norwoodlight com 11 On the Incoming Mail Server area type you username ONLY in the Account Name field jdoe do not use full email i e j doe norwoodlight com 12 In the Password field type your password 13 On the Connection Tab choose Connect Using My Local Area Network LAN 14 Click OK Spam amp Virus Filtering Where to check for missing emails 1 All spam that is filtered and gets flagged as spam goes to your Webmail Account 2 Your flagged spam emails will be stored in your Spam Folder 3 If you find a message that is valid and not spam you can select that message and move it to your inbox 4 Once the message is in your Inbox you now will be able to
6. download that message to your email client i e Outlook 5 All spam will be stored for 2 weeks only and then will be deleted PERSONAL WEB SPACE What is a Personal Web Site A personal web site is as service allowing you to create and store your very own Web pages on Norwood Light s Broadband servers You can create and publish web pages using any standard HTML tools Norwood Light provides this service as part of your subscription to our Broadband Inter net service 100 Megabytes of storage is included in each web email account Why create a web site There are many reasons why you may want to create a Web site A Web site is your personal area on the World Wide Web WWW Your website is public and may be seen by any person with Internet access You may use your web site for Sharing news and photographs with family and friends Sharing your favorite hobby And many other uses Creating a Web site is easy and Norwood Light Broadband will help you get started What Is my Personal Web Site Address Your Personal Web site address is http users norwoodlight com accountname Account Name is the name of your email account The name to the left of the in your email address i e doe norwoodlight com would have an personal web site of http users norwoodlight com jdoe 22 How do get started building my web site First you will need to create a web page using a popular software program such as Microsoft FrontPage Micro
7. entered the permanent passcode and pressed you ll receive another prompt asking you to re enter it and press 5 Follow the rest of the prompts to record your name and greetings To Access Via Telephone 1 Dial 9999 or 6 2 from your phone To access from a remote location dial your home telephone number and press when the greeting begins to play 2 Enter your passcode and press the key Main Voicemail Menu Options 1 To access your Voicemail box 3 Record your name 4 To change your Call Forwarding options 6 To make a call 8 To change your passcode 9 To exit the voice portal To repeat this menu Voicemail to Email Set up Via Internet 1 Login to your online account Access Via Internet 1 Login to your online account 2 The Voicemail option at the bottom of the page will display your message list 3 Click on the Sound Icon to the right of the message and the message will play in your computer s media program i e Media Player iTunes or Quicktime Player 4 To delete a message click Delete Access Voicemail box options 1 To listen to your messages 2 To change your mailbox busy greeting 3 To change your mailbox no answer greeting 5 To compose and send a new message 7 To delete all messages To go to the ComPilot voice portal To repeat this menu 2 Click Profile on the options list and locate Voicemail to Email 3 Enter the email address where you w
8. needed Copy Recordings to A VCR Tape After you watch a recording decide to either erase it or keep it permanently by transferring it to a VCR tape When you copy recordings to a VCR tape make sure that the recording is displayed on the TV screen for the entire time the recording is being copied If you change channels or display guide screens during the copying process your tape copy will contain these images and you will not have a complete copy of the recording 1 Connect the Cable Out or OUT 1 TV connection on the back of the DVR to the Cable IN of your VCR 2 Put a tape in your VCR 3 Access your list of Recorded Programs 4 Use the aw 4 buttons on your remote to highlight a program from your list of Recorded Programs Press OK to select a program 5 From the Information Screen select to resume play from where you left off or select to restart from the beginning 6 Start recording on the VCR when playback begins 7 As the recording plays it is taped to your VCR Note Refer to your VCR User Manual for specific instructions on using your VCR To help you manage your personal video library Norwood Light Broadband Interactive Program Guide will advise you with an on screen notice when the available memory gets low or full If recording space becomes full during a recording the recording will stop Make sure you have enough recording space to record the entire program before you begin to avoid missing pa
9. only first run and repeats or all episodes e Specify how many recording to save e Specify how long to save the recording until you erase it or until space is needed e To access advanced series setup features like add minutes to the start and end times and specify which channels to record select the Setup GY Icon to review all options Your series recordings will appear in your My Recordings list with the show title as its label Multiple recordings of the same show will have the same label and will be listed beginning with the most recent recordings first as default To change your view use the 4 buttons on your remote to View by Date View by Channel or View by Title DIGITAL 7 03pm CABLE LA GUIDE PH TV Guide Main Menu DVR DVR View your DVR Recordings orschedule Listings By Time J Listings By Channel On Demand Favorites Digital Music if Pay Per View HDTV Search Messages v DIGITAL 7 03pm t CABLE LA GUIDE Bi DVR Menu Create a Manual Recordin Schedule a Recording Scheduled Recording Series Priority List Cr nU il Reco ding DIGITAL 7 03pm t CABLE aw A Men in Black TERYT PG 50 HBO S Tommy Lee Jones Will Smith 1997 In present day America Tommy Lee Jones plays Agent K a member of an organization that has been keeping track of extra terrestrial aliens on Earth for over 40 years When K finds himself in need of a new partner a brash N
10. to your Favorites DIGITAL 7 03pm CABLE LA A TV Guide Main Menu All Access With Main Menu Main Menu gives you easy access to all features Simply press SETTINGS button on the remote twice then select from the options available including TV Listings By Time viewing options by category Parental Locks Favorites Local Weather and more Listings By Time Listings By Channel On Demand Pay Per View HDTV Favorites Digital Music Messages KDracc tha CETTINIGC hittan hairan far tha Main Man Press the SETTINGS button twice for the Main Menu DIGITAL 7 03pm t CABLE LAA Q Search Menu Enhanced Searching ene With NLB IPG you can sort and view program Pay Per View Listings By Time Listings By Channel or by categories such as Movie Sports Kids and more Select a category from the Main Menu or Quick Menu to display listings Subcategories let you focus your search even further For example you can search for movies that fit your mood comedies dramas adventure and more A Z Title Search Other DIGITAL CABLE Movies A ri A ee ivy all movies available Adventure Documentary Horror Mystery On Demand HDTV Favorites Premium Services 7 03pm TV GUIDE Action Comedy Drama Musical Sci Fi Program Information At Your Fingertips NLB IPG provides instant Information while you view program listings including program title start end times program r
11. 3 For new entries click Add Contact and wait Example 03 800 555 1212 for a new screen to appear 5 Listen for two beeps to confirm your entry 4 Enter contact information and then select a Access Via Telephone Speed Dial code from the drop down list 1 Listen for a dial tone 5 Click Save 2 Dial the specitic Speed Dial code for the 6 For existing contact click Edit and wait for a new number you wish to call screen to appear with the contact s information 3 Dial and the call will be connected 7 Select a Speed Dial code trom the drop down list 8 Click Save Three Way Calling Chat with two people at once with Three Way Calling Access Via Telephone 1 While on the first call press the flash button or Hang up bar 2 Listen for a dial tone 3 Dial your other party s number 4 When you are ready to add the original caller press the flash button again Note To add more people follow the same steps Voicemail Whether you are on another call not at home or just too busy we will send the caller to your own personal Voicemail inbox You can retrieve your messages at a time that is convenient to you by phone online account and now via Email To Set Up Via Telephone 1 Dial 9999 or 6 2 from your phone 2 Enter your temporary passcode 0000 and press the key 3 You ll receive a prompt telling you the passcode has expired and prompting you to enter a permanent passcode and press 4 Once you ve
12. Or you can add an Exception 3 Click on the Add Exception button 4 The Add Security Exception window appears now click on Get Certificate button 5 Click on Confirm Security Exception button 6 The Webmail Login screen now appears and you are now ready to use webmail This will be the only time you will need to go thru these steps Using Webmail with Internet Explorer 7 First Time Internet Explorer 7 Users 1 When you first connect your will get an error message problem with this website s security certificate 2 Click on text link continue to this website not recommended 20 Outlook Express for Windows First Time Users Open Outlook Express If this is your first time launching Outlook Express the Internet Connection Wizard will open to guide you through the setup If you do not see this window please proceed to Reconfiguring Outlook Express In the Internet Connection Wizard type your name in the Display name field as you would like it to appear when you send e mail i e John Doe Click NEXT Enter your email address username norwoodlight com i e doe norwoodlight com Click NEXT In the Incoming Mail POP3 server field type mail norwoodlight com In the Outgoing Mail SMTP field type mail norwoodlight com Click NEXT Enter your username in the POP Account Name Field ie jdoe and your password in the password field If you do not wish to supply your password each t
13. Welcome to NORWOOD LIGHT BROADBAND User Guide tor Digital Cable TV Digital Telephone and High Speed Internet ISenNOwer CUu 2 Resales Coi Asela ica check cot our Peale for mos aformasce Fairly Sabrina the SpongeBob on gt e j Teenage Witch SquarePants Special Offer for ne rece bers Switch to Norwos Deis af service on any 4 ae amp mother demand s ape CONTENTS Digital Phone Features PINS S BOD Korosi yor etnei ct Acton E EER EN 3 Anonymous Call Rejection cscseeseeecen 3 All BOCK E E A T 4 CAFONA aaa aa ecstentrartctein 4 CALOT rronin iana 4 Call RETU sce vesiondeieeesntiecternavenntudvectaanes seo becueetoenie 4 Call WV CILINIG rcnneseioottonsestaitiaen ninetumciensiaianetanenntrts 4 NOT Ne osartered aravntectiedenetntetecnencesaetansatvevenestarets 5 Outgoing Caller ID Deactivation Per Call 5 Outbound Caller ID BlOCK vecancsntccetsesdaccsectiencsates 5 DO OCIS esn 5 FUNGI A E EAE EE T NE A 6 Speed Dial sesiis 6 Three Way Dialing cssscsssessseeserees 6 Voie Mailisciaieinisiseiaokioeii iin a a wale Aemeds ri Voicemail TO EMail iietsscectenansereanuemavrecareeeee aerate 7 Voicemail Waiting Indicator cece 7 Digital Cable TV Menus Quick WOT ie ct scccoencnerieayes ceerseccnayinairtesaonedeosaers 8 All Access Main Menu 8 Enhanced Searching cccccceeeeeeen 8 Program INfOrMatiOn cernar 9 RAE E E E 9 Program Color Code
14. YPD detective James Edwards Will Smith fills the position becoming Agent v oe F Sl Brose IE Set or Cancel a Recording Managing Scheduling Conflicts If you schedule more than two recordings for the same time you will see a Scheduling Conflict screen that allows you to choose between a previously set recording and the new recording that is conflicting Individual recordings always take priority over series recordings when there are scheduling conflicts In case of a scheduling conflict between two series programs additional icons will appear at the bottom of the Scheduling Conflict screen to help you determine which program to record Return to the previous screen Record highlighted series as shown above DIGITAL 7 03pm FY CABLE GUIDE SCHEDULING CONFLICT You are scheduling a new Recording that airs at the same time as previously set events The Simpsons 7 7 30p Mon 8 26 ients Previously set e Law amp Order 7 8p Mon 8 26 S Return to previous screen ws Show conflicts when the new series is a high priority Show conflicts when the new series is a low priority Don t record this series e To give your new recording the highest scheduling priority and to capture the most number of episodes for your new recording select High The screen will show you how many episodes of the new series will be recorded and which episodes of the old series will not be recorded because of the conf
15. am you are watching Red indicates that you are watching a recording in process White indicates the length of other aes programs available in the buffer nee aeaaeaaia m 2250 41 gt Pause To watch live TV and recorded programs press PAUSE gt and the video on your TV screen instantly treezes No more missing the climactic scene of a movie or the winning play of the game For programs you are watching live your DVR will remain in pause for up to 90 minutes Press PLAY to resume normal play of the program Rewind a Want to review a portion of your live show It s a snap wih 7 s Moa DVR Press REWIND Press it again up to 4 times to i increase the rewind speed REW REW2 REW3 and REW4 will appear on screen REW is the slowest setting and REW4 is the fastest Press REW a fifth time or press play to resume normal play Fast Forward For programs you are watching live FAST FORWARD can be activated if you have paused or rewound the program Press FAST FORWARD gt to move forward in the program Press it up to 4 times to increase the fast forward speed FF E FF2 FF3 and FF4 will appear on screen FF is the slowest pasismiiiuia a setting and FF4 is the fastest EETA Note You can only fast forward up to the point of live broadcast Pause capacity depends on video format less than 15 minutes for High Definition programming Slow Motion Your DVR is equipped with slow forward and slow rewind functio
16. ating a brief program description and helpful indicators that identity your setting such as Reminders Recordings and Favorites Easy To Understand Listings TV listings appear in a grid format with channel numbers and network call letters down the left side and times along the top Listings are color coded to help you identify different types of programs BLUE Regular Program PURPLE Movies GREEN Sports LIGHT BLUE Children s Programs Smart Channel Surfing The Flip Bar lets you see program information as you change channels When you find a program you like press OK to make the Flip Bar disappear or press INFO for more program details The Mini Guide lets you watch television and view listings without having to leave your program To access press OK or INFO then use the 4 gt buttons to browse time and use the w buttons to browse channels DIGITAL CABLE y 8p 7 Otally NASGAR Today 7 00p Biography w o PEGEL V Bese H Fairly t al 1 Oddparents Now DIGITAL CABLE 7 8p TOY NASGAR 5 MICK KOELE Now 7 03pm TV GUIDE 29 ESPN my Divine Design Sabrina the x U eenage Wit in control ET TV GUIDE 29 ESPN me Divine Design Sabrina the x LA 7 eenage Witci in control Home to Go SpongeBob SquarePants xstarz U S Open Home to Go SpongeBob SquarePants starz Aa SPIKE 03pm Ashanit s Cotton Candy Machine M
17. ayed Deactivate Outgoing Caller ID Via Telephone 1 Dial 6 7 2 Enter 10 digit telephone number Area code must be dialed even if call is local Note When deactivating Outgoing Caller ID your number will not be displayed on the recipient s Caller ID Instead the recipient s Caller ID will display Private Number The star code 6 7 will deactivate the Caller ID for one outgoing call only Outbound Caller ID Block Block your Caller ID information from displaying to called parties Access Activate Via Telephone Access Activate Via Internet 1 Dial 3 1 1 Login to your online account To Deactivate 2 Click Settings on the features list 1 Dial 3 1 3 Once the Settings screen appears locate To Deactivate Per Call Outbound Caller ID Block under Settings 1 Dial 6 5 4 To activate click On 5 Click Save 6 To deactivate click Off 7 Click Save Note The On option deactivates your Caller ID from the displaying for outgoing calls you make not Incoming calls to your phone Do Not Disturb Redirect all your incoming calls to your Voicemail when you re busy with Do Not Disturb Access Activate Via Telephone Access Activate Via Internet 1 Dial 7 8 1 Login to your online account 2 Listen for a busy signal indicating the 2 Click Settings on the Features list feature is activated 3 Once the Settings screen appears locate 3 All incoming calls will be forwarded directly Do Not
18. dule Conflicts ccccccsssseeeeeees 16 Modifying Priorities ccccsssseeeeeseseseeeees 16 View List of Scheduled Recordings 17 Modify Recording Options ccccceeee 17 Change Options From Main Menu 17 Change Options From Listings 08 17 View Your Personal Library s s s 18 Guide Symbols to KNOW ccccseeseeeteeeees 18 Recording Start Notice ccccsseeeeteneees 18 Managing Your Personal Library 00 18 To Delete a Recording eeeeeeeeeeeee 19 TOL OPY O ANCR curagi 19 High Speed Internet How Do get an Email Account 0 20 How Do Change a Password uu 20 Web Interface to Email ccccesseeeeeees 20 NLB Email Settings cseccsesessseseersees 20 Using Webmail With Firefox 20 Using Webmail With Internet Explorer 20 Webmail With Outlook Express 1st Time 21 Webmail With Outlook Express Current 21 Microsoft Outlook 98 or 2000 uu 21 SPAM and Virus Filtering ceeeeeee 22 Personal Web Space What is a Web Site n 22 What is My Personal Web Address 22 How Do Build My Web Site eee 23 Helpful Sites For Web Design 23 How Do Upload My Personal Site Ze CONTENTS amp FEATURES FOR NORWOOD LIGHT BROADBAND PHONE SERVICE NORWOOD LIGHT gt wear Al Sew Bundie amp Packages The ween h cocked wo offer Byer Low Proc Guaranteed oral of beast 201 Cher Everyday Triple Play be o
19. e 3 To sort view by last name click Last Name 4 To sort view by first name click First Name Anonymous Call Rejection Reject incoming callers who have blocked their directory or identifying information with Anonymous Call Rejection Access Via Telephone Access Via Internet To Activate Dial 7 7 1 Login to your online account To Deactivate Dial 8 7 2 Click Settings on the Features list 3 Once the Settings screen appears locate Anonymous Call Rejection under Settings 4 To activate click On 5 Click Save 6 To deactivate click Off 7 Click Save Call Block Block unwanted callers with Call Block Access Via Internet 1 Login to your online account 5 Click Add 2 Click Settings on the Features list 6 Click Save 3 Once the Settings screen appears 7 To delete a number from your Call Block list locate Call Block re enter the phone number in the boxes provided 4 In the boxes provided enter the 10 digit 8 Click Remove phone number that you want to block 9 Click Save Note Use your Call Log Incoming information to help identify numbers you wish to block Call Forwarding Forward your callers to another number with Call Forwarding Access Via Telephone To Deactivate Via Telephone To Activate 1 Dial 7 3 1 Dial 7 2 2 Enter the phone number area code first where you wish to have all the incoming calls transferred Note If your number is in a hunting arrangement do not activa
20. e Recording Options 17 DVR is not a long term storage device To maximize your storage space review the contents of your library regularly and discard the recordings you no longer wish to save See Managing Your Personal Video Library in this manual View Programs Stored In Your Personal Video Library Step 1 From the DVR Menu select My Recordings Use the aw buttons on your remote to search through and highlight titles from your list of recorded programs Press OK to select the program Step 2 From the Information Screen select Icon to resume play from where you left off or select Icon to restart from the beginning Guide Symbols to Know Recorded Program Information Screens Go back to the previous screen Delete the program from My Recordings GB Play the recording C Change the Delete Priority Rule M Start the recording from the beginning Place a Lock on the program to restrict viewing DIGITAL 7 03pm t CABLE LA Building Character 31 HGTV 7 7 30p Oklahoma Trash incenerator Austin Entertainment Palace DVR Recordings 23 Full Cheers ER Friends Lord of the Rings The Two Towers NBA Basketball DIGITAL 7 03pm TV t CABLE GUIDE Building Character Vion 4 27 at7p 20min SVHGIV 1istoric home in Austin a former church that s rkansas couple Home an 5 gt kK ORD A Delete this Recording Step 3 To control playback while watching a recorded program use ei
21. e aw 4p buttons on your remote to change Recording Options on a SO S Cancel a Recording e Change the frequency of the recording such as every day or once a week e Specify how many recordings to save iT 7 02pm F ah e Set a Save Until parameter either until you delete or iE nnnent snecneneeat automatically when space is needed Episode types to Record MASSA gt Save no more than 4 3 episodes gt b e Change the start and end times in order to catch every ER oo gt minute of a program even if it runs over e Pecan cere View all options From Listings Don t Record this Series Select your Scheduled Recording in the listings indicated by the red dot in the instant info DIGITAL 7 03pm Sy CABLE GUIDE 31HGTV Press OK or INFO O 7 00p and select the Tommy Lee Jones Will Smith 1997 In present day Biography Ike Countdown America Tommy Lee Jones plays Agent K a member of an 2 D Day O Icon organization that has been keeping track of extra terrestrial rench Open aliens on Earth for over 40 years When K finds himself in Totally NASCAR Highlight ighlights need of a new partner a brash NYPD detective James Fairly Sabrina the SpongeBob Oddparents Teenage Witch SquarePants Building Edwards Will Smith fills the position becoming Agent v Divine Design Home toGo j From here select SJ Icon to cancel the recording or select Icon to modify th
22. ecordings for programs starting at a later time or date by Divine Design Home to Go pressing RECORD while in the listings Recording will start DIGITAL 7 03pm oman s at the program s scheduled start time ay Be 7 3 05p PG L aasa Record From Program Information 50 HB0 a Tommy Lee Jones Will Smith 1997 In present day America Tommy Lee Jones plays Agent K a member of an From the listings highlight and select a program scheduled for a later time Press the INFO button and you will see an information screen Highlight the Icon and press OK to start a recording for the time the program is scheduled to start Note For more information on Action Icons see the Action Icons section in this manual Record Two Programs at Once organization that has been keeping track of extra terrestrial aliens on Earth for over 40 years When K finds himself in need of a new partner a brash NYPD detective James Edwards Will Smith fills the position becoming Agent v IP Wl Brose ae Set or Cancel a Recording The Dual Tuner DVR allows you to set recordings for two different programs that air at the same time While recording two programs you can watch and control either program up to the point of live TV by using the SWAP button on your remote There are several ways to record two programs at once Here are two basic examples 14 While Watching a Show e Press Record to record the program you are watching
23. entals tapes or returns Your Dual Tuner DVR has made recording and watching your favorite programs easier than ever Powered by NLB IPG now you can watch a program while recording another or record two programs at once You have your own personal video library stored on your digital set top box so you can watch them at your convenience You can even pause fast forward and rewind LIVE TV to playback the scenes you ve missed In fact your DVR is one of the first available that can actually record and play High Definition programming Control Live TV Using your DVR with NLB IPG you can control LIVE TV Anytime you tune to a channel the DVR begins making a temporary recording of whatever you re watching So you can PAUSE if the phone rings REWIND the scene you missed and FAST FORWARD to skip what you don t want to watch Your DVR will record up to one hour of live TV The live TV recording is not a permanent recording unless you actually record it to the DVR s hard drive For live TV recordings the temporary recording buffer will be erased if any of the following occur e Turn off your DVR e Watch the same channel for longer than the temporary recording buffer period Only the most recent hour of the program 15 minutes of HD is kept in the temporary recording e Switch to another program on the same tuner When you change channels without using the SWAP function your DVR begins to store the new program It removes the previous pro
24. ews 2004 Ashanti French Open Highhahts Action Icon Shortcuts ABE MN nr From the Program Information screen you can use payee oo A the Action Icons at the bottom of the screen to I set a Reminder see other air times and more Tommy Lee Jones Will Smith 1997 In present day America Tommy Lee Jones plays Agent K a member of an organization that has been keeping track of extra terrestrial aliens on Earth for over 40 years When K finds himself in f Paii need of a new partner a brash NYPD detective James Use the arrow 4 b buttons to highlight an Icon a description eawardd Win Smith file the Position becoming Agent v will appear just below the Icons AOowva Go back to the previous screen DIGITAL CABLE B p 1b HED Parental Locks To Protect Your Family Parental Locks let you restrict viewing and purchase of TV programming based on your preferences Set a personalized 4 digit PIN and aa cane als WHER found himself having racy you can place locks on selected ratings channels and titles You can also hide adult titles trom being displayed on screen 460 0 W A DIGITAL ym f Select Setup from the Main Menu or to set up Locks and s CABLE en PINs A Locks Setup Vela LOCI Select to Lock or Unlock Lock this channel Lock this title Lock this rating Confirm these Locks i DIGITAL Go Ahead Play Favorites CABLE NLB IPG s Favorites feature lets you quickly select to add
25. g that airs at the same time you must delete the individual recording from the Scheduled Recordings List See Cancel a Scheduled Recording section View Your List of Scheduled Recordings 7 03pm TV t z in GUIDE Step 1 From the Main Menu or Quick Menu select pulling Character syHGry DVR Ae Menu label may vary Step 2 Select Future Recordings ETO Friends Cheers Step 3 See a list of all the programs you have scheduled o0p A NBA Basketball to record select a title to cancel the scheduled Lord of the Rings The hwo Towers recording or modify recording options Modifying Recording Options i Guide gives you flexibility to manage your personal video ES library You can change your Recording Options at any time Episode types to Record First Run Only Save no more than 2 Episodes ds often as you like Save Recordings until Space is Needed Channels to Record This channel only P Start Recording On Time Change Options for Scheduled Recordings End Recording On Time From the Main Menu Select DVR and then select Future Recordings to see a list of your scheduled recordings Highlight a program title T and press OK or INFO Select the J Icon from the program isan iii information screen Select to change the Recording MEA Options or select J to delete this program from your list of Future Recordings Gale Shis crie RONE h Hatta Torner NOTI DETI home to an Arkansas couple Home and Garden Use th
26. gram you were watching from the storage See SWAP section for additional information e You watch more than one hour After one hour the DVR removes the earlier minutes of the recording so that only the most recent hour is kept in the temporary recording Playback Controls You can play back your video recordings using the buttons on your remote using the Video Control Buttons These buttons function like VCR controls Plus you have new DVR control features like Instant Replay and SWAP Note Some remotes will have an Instant Replay button Recording capacity varies Recording and playback of High Definition programs requires DVR connection to High Definition television Recording buffer temporary hard drive for each tuner will record as long as you stay tuned to the same channel e Play Using the Remote Control Arrow Buttons a Pause The aw 4 gt buttons on your remote control will control playback when you are watching a recording in progress or while watching a recorded program e Rewind lt e Slow Rewind Fast Forward e front Pause Slow Forward e from Pause Tse Go to Live TV Status Bar The Status Bar appears whenever you pause rewind or fast forward a live program It also gives you information such as the title of the program you are watching the source of the program and duration of time The yellow position bar indicates where you are in the program Green indicates the length of the progr
27. ime you check for incoming mail verify that the REMEMBER PASSWORD box is checked 8 Click NEXT and then Click FINISH Outlook Express is now configured properly _ NO UJ SOUS Outlook Express for Windows Currently Using If you already have been using Outlook Express use the follow the following steps to configure Outlook Express to send amp retrieve email from Norwood Light Broadband 1 Open Outlook Express and select the Tools menu 2 Click ACCOUNTS 3 Click the Mail tab to make it the active window 4 Remove any accounts that are not being used by highlighting the account and click on remove Do not remove any active accounts 5 Add your new Norwood Light Broadband email account 6 Select the ADD button and Select MAIL 7 In the Internet Connection Wizard type your name in the Display name field as you would like it to appear when you send email i e John Doe Click NEXT 8 Enter your email address username norwoodlight com i e j doe norwoodlight com Click NEXT 9 In the Incoming Mail POP3 server field type mail norwoodlight com 10 In the Outgoing Mail SMTP field type mail norwoodlight com 11 Click NEXT 12 Enter your username in the POP Account Name Field ie jdoe and your password in the password field If you do not wish to supply your password each time you check for incoming mail verify that the REMEMBER PASSWORD box is checked 13 Click NEXT and then Click FINISH Outlook Express is now
28. inition HD or HDTV is the most dramatic change for viewers since the F DIGITAL 7 03pm gT introduction of color TV HD is the highest CABLE GUIDE resolution digital television format available S e sa i i i Tim Holt Richard Martin 1950 offering up to5 times the resolution of standard Sa RA TEI ERR GS eT analog television HD delivers theater quality 3 HDTV by Time i pictures and Dolby Digital surround sound Watch your favorite shows movies sports and events with a wider screen life like picture and ANIER crystal clear sound zvo METT Only through your local cable provider can The Fresidio you access all the HD programming available including local broadcast networks in HD all without an antenna To find a listing of the HD programming available in your area press SETTINGS twice to go to the Main Menu and select HD You can also search for HD programs from the Search Menu SoortsCenter Note You must have HD equipment to view HD programming DIGITAL VIDEO RECORDING DVR WITH DUAL TUNER OPTIONAL FEATURE Imagine coming home to your own personal library of television programs movies and sports that you can watch whenever it s convenient for you It s TV for your schedule Pause live television Rewind and replay programs so you don t miss a beat Record your favorite programs and view them as many times as you want whenever you want You can even record High Definition TV All without r
29. lict eTo move the new series back to the bottom of the scheduling priority list select Low and the screen will refresh and give you revised results e Select the Record Icon to confirm your new settings You may also modify the priority assigned to a series using the Series Priority List See next section Modify the Series Priority List To help you manage which series get recorded when there are scheduling conflicts your DVR automatically creates a Series Priority List The first series you set to record has the highest priority and is the program recorded in case of a conflict If there are no conflicts each additional series you set to record is added to the bottom of the list You can easily change the recording priority of the programs so that the programs of your choice are recorded in case of a conflict e Select DVR from the Main Menu or Quick Menu e Choose Series Priority e Highlight a program and use the Page buttons on your remote to modify its priorities DIGITAL 7 03pm TV CABLE GUIDE Building Character 31 HGTV 7 7 30p Oklahoma Trash incenerator Austin Entertainment Palace Scheduled Recordings h ER 00p NBA Basketball a DIGITAL 7 03pm CABLE LA GUIDE DVR DVR Fe Series Priority List View a List of Your Chosen Series Recordings My Recordings Set a Recording Future Recordings a A Note If you want to record two series recordings instead of an individual recordin
30. nly S09 for TU Prone amp liier Feng check ool oer packages for mor formation We abo offer A La Care pricing Sow providing 4 popelar chanorh in High Drfinitien Special ior for ore comiomers Switch io Norwood ight Erosdband amp inant Iiet menh of service on any pacage dk a ime video on demand mows Features can be accessed and activated by phone and or Norwood Light s Phone Portal on our website www norwoodlight com Note Feature commands and or functionality may vary dependent on the telephone equipment you choose to use with this product Address Book Store all of your contacts in your online Address Book Access Via Internet To Delete a Contact 1 Login to your online account 1 Check the box of the contact you want to delete 2 Click Address Book on the features list 2 Click Delete 3 Wait for the Address Book Screen to appear To Edit a Contact To Add a Contact 1 Select the contact you want to edit 1 Click Add Contact and wait for a new screen 2 Click Edit and a data field screen will appear to appear with the existing contact information 2 Enter the contact s information into the data 3 Edit the contact s information in the data fields fields provided provided 3 Click Save 4 Click Save To View a Contact 1 To view all contacts click View All 2 To view one contact at a time or to view only contacts in a particular letter group click on the first letter in the contact s first or last nam
31. ns to give you crisp and clear Slow Motion images Ever wonder what the referees are looking at when they review a controversial play Use Slow Motion to get an inside look To activate slow forward press PAUSE and then FAST FORWARD To use Slow rewind press PAUSE and then REWIND amp To return to regular speed press PLAY 7 25p gt Instant Replay With Instant Replay you can go back to see the last play of the game or replay the last scene of your movie Just press PAGE w on your remote to replay the last 15 seconds Press PAGE w repeatedly to continue skipping back in 15 second increments 13 Get Back to Live TV Anytime you pause or rewind a live program the show continues to be broadcast in real time To return to live programming press the w button Some remote controls are equipped with Instant Replay and LIVE buttons Using Parental Locks With DVR You can restrict viewing of recorded programs just like any other program If you schedule a recording for a program you have LOCKED the program will be recorded however audio is muted and no video will appear while the program is recording A restricted notice appear allowing you to enter your PIN to view the program during recording Once the program has been recorded you can access it trom your list of recorded programs Just enter your PIN to view tt SWAP Between Two Programs Because your DVR has two tuners it can buffer two programs at
32. ould like your Voicemail messages forwarded 4 Click Save Note These emails may not be accepted by your email provider If you do not receive your new Voicemail messages via email try adding autoFwd ipvoicemail com to your email account contact list to unblock the email notifications If you are still experiencing issues you may be unable to use this feature with your existing email provider at this time Voicemail Message Waiting Indicator Receive notifications when you have received a new Voicemail message with Message Waiting Indicator Message Waiting Indicator will remain on the phone until the new message has been played Audible MWI Notifies you in the form of a stutter dial tone when a message is waiting to be retrieved Visual MWI Notifies you by triggering a light and or notice on the display of your telephone when a message is waiting to be retrieved The Visual MWI requires you to have a compatible telephone 7 QUICK REFERENCE GUIDE FOR CABLE TV PROGRAMMING Quick Menu Quick and Easy The Quick Menu feature provides shortcuts to key Norwood Light Broadband Interactive Program Guide NLB IPG features Just press the SETTINGS button on the remote even while you re watching a program and you ll have access to features like Search Favorites Digital Music and more Press the gt on your remote to highlight an option press OK J A poi i and you are On your way Tt ove v Ho OMPran JE gt peN Go
33. rt of the program Recording HD programming requires a DVR connection to a HD television HIGH SPEED INTERNET SERVICE How do I get a Norwood Light Email account 1 When you first signed up for service you should have been assigned your email account s 2 If you have not received an email address please call 781 948 1150 select option 1 and a service representative will cross reference your account and then assign you an email address How do I change my Norwood Light Email password 1 Go to https mail norwoodlight com 2 Login using your email account and current password 3 Select Options from the navigation bar 4 Select Change Password Option 5 Type in old password and then type in new password and re type new password 6 Click on Modify Does Norwood Light have a Web Interface to Email 1 Yes Go to https webmail norwoodlight com 2 Login using your email account and password Norwood Light Broadband Email Setting Using these setting when setting up your email client to send and receive your email My Incoming mail server isa POP3 Incoming Mail POP mail norwoodlight com Outgoing Mail SMTP mail norwoodlight com Account Name jdoe do not use full email address must be all lower case Password mypassword case sensitive Using Webmail with Firefox First Time Firefox Users 1 When you first connect you will get an error message Secure Connection Failed 2 Click on text link
34. s cccssscsseesseserssereae 9 Smart Channel Surfing 9 MINE SUNG oann 9 Action ICON SNOFtCUtS saesae neiii 10 Parental LOCKS anmone 10 FV OILS cnccdunsatecrsncdunnietiunhnaratteapateademeioniain 10 Pay Per view PPV ccccccsccstsssessssessteeseeeeen 11 Pay Per View Purchase Code cccseeseeeeen 11 High Definition TV HDTV optional 00 11 Digital Video Recording DVR Play BACK Coni Ol visxscerssntauntewntueniniubdinnceiin 12 Using the REMOtC cccsessesssssserseersen 12 Fe US ANE E EE A E 13 ae E EE O 13 REVNO sarerea aa anna A i 13 Fast FONNANO cieinsivesaneonnannnio a 13 SIGW MONON aingeruen 13 For service or support call 781 948 1150 or visit www norwoodlight com for on line manuals links and features for our digital phone cable TV and internet For links to the latest Norwood events news and exclusive discounts offered by Norwood business visit EnteringNorwood com NORWOOD LIGHT BROADBAND aeea e E E A 13 Get Back to Live TV cseseseseseseerereeen 14 Swap Between Programs 14 Personal Video Library ccsceseeseeseeeeeees 14 Building Your Video Library cccceeeee 14 One Touch Recording eeceeeseeeseeeeeeeees 14 Record From Program Information 14 Record 2 Programs at ONCE cece 14 Record While Watching cccceccsseeeneees 15 Record From the Guide cesssseeseeeeees 15 Manually Recording cceccceeceeseteteeeteees 15 Recording a SENES sorsra 15 Sche
35. soft Word or any other program that can create HTML files The first page you will create will be your home page Your home page will be the first page that appears when a user visits your website Your home page must be named default html Below are some helpful sites about creating web pages How web pages work http www howstuffworks com web page htm About How to create a web page http personalweb about com od basichtml a how_to htm w3 org HTML Tools http www w3 org Tools How do upload my web pages to my web site FTP File Transfer Protocol is used to upload and manage all your web files Any standard FTP client can be used Internet Explorer will also work Filezilla is a free FTP client you can get Filezilla here http filezilla project org download php and gets good marks The FTP site to connect to is ftp norwoodlight com If your browser supports FTP you can click on ftp ftp norwoodlight com to connect to your website Login using your email account and password This is your home personal website directory You may now transfer files to this directory If using Internet Explorer you may drag and drop files into your folder Your web page is now available to the world 23 Refer a friend to the great services and programming at Norwood Light Broadband and we ll give you up to 125 for each referral that signs up That s right a PLUS We ll also give your friend FREE Installation and FREE First Month of Service
36. te this feature Also the Find Me feature takes priority over Call Forwarding 72 If both features are activated at the same time Find Me will override Call Forwarding If Find Me is turned off the phone will revert back to Call Forwarding status We recommend choosing one or the other but not both at the same time Call Log Review records of all your incoming and outgoing calls with Call Log Call Log information is updated every fifteen 15 minutes Access Via Internet 1 Login to your online account 2 The Call Log screen will pop up showing all of your incoming outgoing calls 3 To view your incoming calls click Incoming 4 To view your outgoing calls click Outgoing Call Return Dial the last incoming caller with Call Return Access Via Telephone 1 Dial 6 9 2 The number of the last incoming caller will be dialed Note The Call Return feature does not verify the number of the last incoming call It only dials the number Call Waiting Missed calls are a thing of the past when you have Call Waiting Access Answer Via Telephone 1 A tone will sound alerting you that you have another call coming in 2 While on the call press the flash button hang up bar once The first call will be placed on hold and you will be connected to the second call 3 To return to the original call press the flash button again one time only You will be able to switch back and forth between two calls by pressing the flash button
37. the same time one on each tuner The SWAP feature lets you toggle back and forth between the two live shows while giving you full control of both While you are tuned to a program press the SWAP button on your remote e You will change tuners Now you can select an alternate program by changing channels or using the Guide e Press SWAP again to toggle between the two programs Note The SWAP button is the key to keeping the buffer for both programs If you change channels without using the SWAP key you will lose the buffer Your Personal Video Library Using your DVR with i Guide you can build your own personal library of programs movies sports TV shows whatever you want Follow the steps below to build and manage your personal video library Building Your Library Recording Programs l DIGITAL 7 03pm TV t CABLE GUIDE Building Character 31 HGTV 7 7 30p Oklahoma Trash incinerator Austin Entertainment Palace You can set and schedule recordings three ways with i Guide one touch record interactively by program and by manually scheduling your recording ay Ep 7 00p 7 30p 8 00p r ike Countdown gt z One Touch Record vee DUAA e na French Open Totally NASCAR Highlights Press RECORD on your remote any time while watching C mee PAra TV or while navigating through the guide Recording begins Characte immediately at the point you pressed RECORD for programs airing now You can automatically schedule r
38. ther the video control buttons or the arrow buttons on your remote See the Playback Control section for more information Recording Starting Notice Before a scheduled recording begins a notice will appear on screen giving you the opportunity to confirm or cancel the scheduled recording If you don t do anything when the recording is scheduled to start the DVR will automatically tune to the channel and begin recording Live TV programming that has been temporarily recorded will be erased once the scheduled recording starts Changing the channel during a recording will stop the recording You will see a notice confirming whether you want to stop the recording and change channels or continue recording Managing Your Personal Video Library FF 3 TE ip A recorded program remains in your personal video library until you decide to delete it unless you have it set to delete when space is needed Your DVR will record approximately 30 hours of your favorite programming Most people record a mix of SD Standard Definition and HD High Definition programming The DVR holds up to 40 hours of SD programming and 20 hours of HD To make the most efficient use of DVR storage space follow these guidelines 18 To Delete Recordings From the program information screen select the Icon to delete the recording or select the Icon to modify the Delete Priority For example you can tell the guide to delete the recording when space is
39. this channel to 1 Favorites list access the channels you ve designated as your iiia Favorites Just select Favorites from the Main Loo Menu or J from the Quick Menu a Pay Per View Made Easy i DIGITAL 7 03pm Ordering Pay Per View PPV movies and CABLE Pm TV events is easy with NLB IPG From the Main St ck on You 214 iNPPY Menu or Quick Menu select any of the PPV Ira aaa TESTS OT options to see a list of available programs Use tA Bobby and Retentared ey f Fer Pay Per View By Title your remote to get detailed information and TERRAE order You can even cancel through i Guide Spy Kids 3 Game Over And if you do not tune into the program you Sena y won t be charged for it aiiai LIE er punch Timeline If your PPV program is scheduled to air at a future time a Reminder is automatically set to appear before your program begins Pay Per View Purchase Code Setup Instructions Before starting make sure your TV and Cable Box are on then press the cable button on your remote control 1 Press the Settings button on your remote control 2 Go to the House button and press Select 3 Arrow down to the Setup button and press Select 4 Go to the PINs Setup button and press Select 5 Arrow down to the Enter Purchase Pin enter 4 digits of your choice make note of your new code 6 Confirm new code press Select press Exit Please repeat this process on all digital boxes in your home HDTV Optional Feature High Def

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