User Manual
Contents
1. 2 Press the Layout button again to see the images side by side e g 1 1 layout where the far end and near end are displayed as images of equal size see figure below 3 The third time the Layout button is pressed the normal full screen view of the far end is displayed 4 Pressing and holding Layout for 1 second will always bring you back to full screen Note that if both TV monitor format and VGA format is set to Normal the system will skip the 1 3 layout which is not beneficial for 4 3 monitors Remote view Example of Side by Side 18 General Use 3 2 4 Mic Off To mute your microphone press Mic Off An on screen indicator will appear Pressing Mic Off one more time will activate the microphone again 19 D1374201_User_Manual_T550_T770_MXP_CCM 3 2 5 Volume and Press the Volume key to adjust the volume level An on screen indicator will show the current level 20 General Use 3 2 6 Number and Letter keys Pressing a number key when you are outside a call will take you to the call menu When you are in an input field where letters are required the system automatically goes to letter mode Writing letters works like on a mobile phone Press the key that corresponds to your desired letter Press the key as many times as you need to get the right letter Change to lower or back to upper case letters with the a A key and space with the O key To write numbers in a text input field press the2. TANDBERG 550 770MXP for Cisco CallManager User Manual Software version M1 D13742 01 This document is not to be reproduced in whole or in part without permission in writing from D1374201 User Manual T550 1770 MXP CCM Trademarks and Copyright All rights reserved This document contains information that is proprietary to TANDBERG No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronically mechanically by photocopying or otherwise without the prior written permission of TANDBERG Nationally and internationally recognized trademarks and trade names are the property of their respective holders and are hereby acknowledged Contains iType from Agfa Monotype Corporation AGFA Monotype Disclaimer The information in this document is furnished for informational purposes only is subject to change without prior notice and should not be construed as a commitment by TANDBERG The information in this document is believed to be accurate and reliable however TANDBERG assumes no responsibility or liability for any errors or inaccuracies that may appear in this document nor for any infringements of patents or other rights of third parties resulting from its use No license is granted under any patents or patent rights of TANDBERG This document was written by the Research and Development Department of TANDBERG Norway We are committed to maintaini
3. Never touch uninstalled telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electrical shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak The socket outlet shall be installed near to the equipment and shall be easily accessible Never install cables without first switching the power OFF 1TR6 network type is not approved for connection directly to the telecommunications network This network type is only to be used behind a PABX This product complies with directives LVD 73 23 EC EMC 89 366 EEC R amp TTE 99 5 EEC D1374201_User_Manual_T550_T770_MXP_CCM 2 1 Unpacking and Mounting Unpacking The TANDBERG 550 770 MXP for Cisco CallManager consists of the following items Videoconferencing system Table microphone Remote control Batteries User manual on CD Cables Power supply Mounting Place the system centrally on top of the monitor close to the front and ensure it is stable Installation 2 2 Connecting Cables 1 Microphone Cable Connect the microphone to the microphone cable Connect the microphone cable to microphone input 1 on the system 2 Monitor Cable s Scart Europe Connect the Scart adapter to one of the Scart connectors on your monit
4. Use this setting to determine if you want your PC presentations to be shown stretched in full screen or with correct aspect ratio using part of the widescreen display Normal VGA output will have 4 3 aspect ratio on wide screen monitor Wide VGA output will utilize the wide screen monitor at full 60 90 80 70 60 50 40 30 20 10 o Lat Op And On 3rd On A Om PC presentation shown in Normal correct ratio mode Ist Qtr 2nd Qtr 3rd Qtr 4th Qtr PC Presentation shown in Wide stretched mode Settings 61 D1374201_User_Manual_T550_T770_MXP_CCM 4 4 2 Picture Control Picture Control Focus Y d em gt 26331 Whitebalance 2 Q Auto Manual Brightness 4 Auto Manual 4 Rm Focus Auto In Auto mode the focus is continuously updated When moving the camera the system will use auto focus for 5 seconds to set the right focus of the new camera position After 5 seconds auto focus is turned off to prevent continuous focus adjustments of the camera Manual Use the arrow keys to manually adjust the focus Whitebalance Auto In Auto mode the whitebalance is continuously updated Manual To update the whitebalance manually select Manual and press OK A white object should be held in front of the camera a few seconds before and after selecting Manual white balance Brightness Auto In Auto mode the brightness is continuously updated Manual Use the arrow keys to manually adjust the brightness 62
5. secretkeyhome Encryption using Hex numbers The 64 bit keys can consist of 10 hexadecimal digits Example de01ad4dbe The 128 bit key can consist of 26 hex numbers 51 D1374201_User_Manual_T550_T770_MXP_CCM 4 2 3 TFTP Settings TFTP Settings Alternate TFTP Server q Yes TFTP Server 1 10 47 TFTP Serer2 O 0 T Alternate TFTP Server To use an alternate TFTP server select Yes If alternate TFTP server is not be used select No In this case the IP address fields will be disabled Primary TFTP Server Enter the IP address of your TFTP server Backup TFTP Server Optionally you can enter the IP address of a second server in this field 52 Settings 4 2 4 DNS Settings Up to five DNS Dynamic Name Server can be configured The minimum required is one In addition a DNS domain name must be provided DNS Settings DNS Server 1 DNS Server 2 DNS Server 3 DNS Server 4 DNS Server 5 DNS Domain Name Note that if DHCP is used in the IP Settings the DNS Settings menu will be disabled 53 D1374201_User_Manual_T550_T770_MXP_CCM 4 2 5 Data Port The system provides a standard RS232 serial ports to allow a computer to be connected for data transfer and control purposes Data Port Baudrate 1200 2400 19200 4800 Q 9600 38400 e 57600 Q None e7 91 Q Control Parity Databits Stopbits Mode 115200 Odd SEI e2 Modem Even Note that when co
6. 5 Presentation for details Press OK Menu to show the menu and to select menu items See 3 2 1 Navigation for details Use Zoom and to zoom the camera in and out See 3 4 Camera Control for details Selfview displays your outgoing video Press Selfview again to turn selfview off See 3 2 2 Selfview for details Stare and recall voir viden cantacts 13 D1374201_User_Manual_T550_T770_MXP_CCM 14 19 Help 21 via the system Phone Book for easy placement of calls See chapter 3 6 Directory for details Use the red End Call key to end the current call See 3 5 3 Ending a Call for details Number Letter keys function in the same manner as with a mobile or cellular phone See 3 2 7 Touch Tones for details Configuration Administrator settings General Use 3 2 1 Navigation Arrow keys and OK Navigate in the menu with arrow keys The yellow selector on screen shows the selected item Press OK to select Cancel key In the main menu pressing Cancel X will hide the menu If the menu is hidden bring it back with OK In other menus pressing Cancel X takes you one step back In an input field pressing Cancel X will delete characters numbers to the left 15 D1374201_User_Manual_T550_T770_MXP_CCM 3 2 2 Selfview camera Selfview is most useful for single monitor systems On dual monitor systems you already have selfview on the dual monitor In a normal conferen
7. A triangle is intended to alert the user to the d J dh presence of important operating and maintenance servicing instructions within literature accompanying the equipment Warnings Water and moisture Do not operate the equipment under or near water for example near a bathtub kitchen sink or laundry tub in a wet basement or near a swimming pool or in areas with high humidity Cleaning Unplug the apparatus from the wall outlet before cleaning or polishing Do not use liquid cleaners or aerosol cleaners Use a lint free cloth lightly moistened with water for cleaning the exterior of the apparatus Ventilation Do not block any of the ventilation openings of the apparatus Install in accordance with the installation instructions Never cover the slots and openings with a cloth or other material Never install the apparatus near heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Grounding or Polarization Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or third prong is provided for your safety If the provided plug does not fit into your outlet consult an electrician Power Cord Protection Route the power cord so as to avoid it being walked on or pinched by items placed upon or
8. The available commands are specified in a separate document TANDBERG 770 MXP ikp isp ix TANDBERG 550 MXP 3 lada 65 6 Appendices Appendices Appendix 1 Technical Specification Appendix 2 Declaration of Conformit 66 Appendices Appendix 1 Technical Specification Contact your TANDBERG representative for a Technical Specification for TANDBERG 550 770 MXP for Cisco CallManager or download from www tandberg net 67 D1374201_User_Manual_T550_T770_MXP_CCM Appendix 2 Declaration of Conformity Contact your TANDBERG representative for a Declaration of Conformity or download from www tandberg net 68 7 Index Cc Call Status sazeccccevesecnd tree anais cs beteedenedeeetens 51 COG quites iai catia tandenro duda dei betes duvadee eects 9 Connecting cables s s s 14 D Declaration of Conformity 75 DNS Settings seeneeeneeeeeeee eeen neen rererere neea 60 l IP Settings 55 M Menu structure 11 OU EE 46 MG Off erison oaaae 26 R Restore detauhte cceesseeeeenneeeeeeees 53 S Screen settings s s s 65 SOHVICW vesied accsiiderienendasededtacttenadiaviosteateans 23 Ee 47 System status eenen 50 T TETE ln ET 59 To adjust the volume seeen 27 Vv View administrator settings 52 W Wireless LAN Settings esseeeseeeeeeeeeena 57 69 8 Glossary A Alert speaker The internal s
9. against it paying particular attention to the plugs receptacles and the point where the cord exits from the apparatus Attachments Only use attachments as recommended by the manufacturer Accessories Use only with a cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over Lightning Unplug this apparatus during lightning storms or when unused for long periods of time User Manual ISDN cables CAUTION To reduce the risk of fire use only No 26 AWG or larger telecommunication line cord Servicing Do not attempt to service the apparatus yourself as opening or removing covers may expose you to dangerous voltages or other hazards and will void the warranty Refer all servicing to qualified service personnel Damaged Equipment Unplug the apparatus from the outlet and refer servicing to qualified personnel under the following conditions When the power cord or plug is damaged or frayed f liquid has been spilled or objects have fallen into the apparatus If the apparatus has been exposed to rain or moisture If the apparatus has been subjected to excessive shock by being dropped or the cabinet has been damaged If the apparatus fails to operate in accordance with the operating instructions D1374201_User_Manual_T550_T770_MXP_CCM Table of Contents WT OGU CHO EE 1 Ga
10. an access point where the SSID is the same Example Unit2 WLAN Mode AdHoc Used when not communicating with an access point Managed Used when communication is made through an access point Make sure the corresponding settings are programmed into the access point Restart your system to activate the settings Required cards Compag WL110 11 Mbps Wireless LAN Lucent Orinoco 11 Mbit s SILVER Lucent Orinoco 11 Mbit s GOLD Cisco Aironet 350 series AIR PCM 350 series Enterasys Networks RoamAbout 802 11 DS High Rate Melco Buffalo WLI PCM L11G Recommended access point Compag WL410 base station Natel The PG card PCMCIA card need mist cnmnlv with the relevant reaiilatians far eich 50 Settings cards in the country where it is used The unit must be supplied by power supply AC DC adapter powerbox SPN 270 12 which complies with the requirements for limited power source according to IEC EN 60950 Encryption Encryption Encryption Off O64bit 128 bit Use Key ez e e 4 Key 1 Key 2 b459fa3d17 Key3 Key 4 E a Select if you want to encrypt your Wireless LAN connection Increased encryption level will decrease performance Use Select which of the keys shown below you want to use Key Key 1 The 64 bit keys can consist of a leading star and 5 characters 4 The 128 bit key can consist of a leading star and 13 characters Start with a and then the text Example 128 bit key
11. be set up with an MCU in order to support conference calls Confrn Join Select this softkey to establish standard conferences by calling each participant individually Select this softkey to establish a standard conference between several calls already on the line 3 5 6 1 Procedures for starting and joining conferences Action Join current callers into a conference Establish a conference call by calling participants Join a standard conference View conference participants list Remove conference participant End a conference Procedure With two or more calls on a single line scroll to highlight any call on the line and press the Select softkey Repeat this process for each call you want to add to the conference From one of the selected calls press the Join softkey You might need to press the more softkey first The active call is automatically added to the conference During a connected call press the Confrn softkey to add another party to the call You might need to press the more softkey first Enter the conference participant s phone number After the call connects and you have spoken to the conference participant press the Confrn softkey again to add this party to your call Follow this procedure to add each participant Answer the phone when it rings No other action required for joining conference Highlight an active conference and press the ConfList softkey The participants are liste
12. button through all the letters Press once more and the number will appear Example How do write System 123 in the System Name input field in General in Administrator Settings Press the 7 key four times to get an S Press the key once to switch between upper case and lower case letters Press the 9 key three times to get a y Press the 7 key four times to get an s Press the 8 key once to get a t Press the 3 key twice to get an e Press the 6 key once to get an m Press the 0 key once to get space Press the 1 key three times to get a 1 Press the 2 key four times to get a 2 Press the 3 key four times to get a 3 21 D1374201_User_Manual_T550_T770_MXP_CCM 3 2 7 Touch Tones Sometimes you need to dial extension numbers with the number keys when you are in a call To do this just enter your extension number with the number keys 22 General Use 3 2 8 Softkeys The commands shown at the bottom of the screen are called softkeys and correspond with the keys on top of the remote control This means that to make a call you can press the button on the remote control that corresponds to the NewCall softkey on the bottom of the screen 23 D1374201_User_Manual_T550_T770_MXP_CCM 3 3 On screen Indicators The system has a number of icons signaling different settings A Microphone Off 4 This indicator is shown when the microphone is turned off Press the Mic off button ke again to turn the micr
13. Ata EE IT 2 1 2 Settings Menu Structure ecccecceeceeeeeeeneeeeeee scenes cae eeeaaeseeaeeseaeeesaaeeeeaaeseeeeeseaeeeseaeeseeeseeeeess 4 2 WASTANATIOMN NEE 5 2 1 Unpacking and Moumtimg scene ee eeeeeeeeeeeeaeeeeeeaaeeeseeeaeeeeeeaaeeeeeeaaeeeeeeaaeeeeseaeeeeseaas 6 2 2 Connecting Gabes 7 2 3 Monitor Configuration erra aarrananeaaarraaaaaaa nana area aaar aa aaaaananaananaa 10 3 General Ug n goer eeebgegee aa aR aa a en ad lates tuna sal Una deg AaS 11 21 The Welcome Men sedere e 12 3 2 Using the Remote Control 13 3 2 1 KE Ee EE 15 3 22 DOU VIQW sxizacasinizasgensaias euer ege vgede Eed CS detge AAEN 16 3 2 3 DAY ON ger bene cere Renee ce OPOR END NPR ME DO RARE ORAR E RNP RE PARRA RR 17 3 24 lee EE 19 Sro VOUmME le EEN 20 3 2 6 Number and Letter kOyS eee cccceecccceeeeeceeeeeeeceeeeeeeceeeeeeaaeesaeeaaeeeeaaeeeseseaeeneneeaeeeeees 21 der TouCh LONEOS zacainima o sonora gaia eegen eege eegend Deeg ee 22 E SOTKEYS EE 23 3 3 On Screen Iodcators AE 24 3 4 Camera Control EE 25 3 4 1 MOVING the Camera EE 26 E CM DEE 27 3 4 3 Far End Call Camera Control 28 KR Ree Eveil EE 29 3 5 1 PIACING ENEE 30 952 Answering KEE 31 3 5 3 Ending 2 Me PRE RR tidal ena A avi RD CR RAe 32 3 5 4 Using Fold and Resume sine tec eee venedete teeta devivneeveeestediteetonedeint 33 3 5 5 Transferring a Connected Call 34 3 5 6 Conference Calls suresini eaa aa eaa da eege 35 3 5 7 Forward CGallstoanotberhNumber e
14. NS domain name URLs for Information Directories Messages and Services Use the up and down navigation keys on your remote control to scroll up and down pages in the menu 43 D1374201_User_Manual_T550_T770_MXP_CCM 4 1 2 Call Status In the Call Status menu comprehensive information about the current call is shown Information is given both for transmit and receive directions The figure below shows a sample output from this menu Call Status Transmit Receive System Name 7880005 9798936 Call rate kbps 384 0 384 0 Video protocol H 264 H 264 Audio protocol G722 G722 Video format CIF SIF Video rate kbps 34 0 14 0 w Audiorate kbps 64 0 64 0 44 Settings 4 1 3 View Administrator Settings To show the settings currently used enter the View Administrator Settings menu View Administrator Settings IP Settings IP Assignment IP Address IP Subnet Mask Gateway Ethernet Speed v TFTP Settings DHCP 127 0 0 1 255 255 255 0 127 0 0 1 Auto Here you will find the current configuration for IP TFTP DNS Audio Video Data Port Use the up and down navigation keys on your remote control to scroll up and down pages in the menu 45 D1374201_User_Manual_T550_T770_MXP_CCM 4 1 4 Restore Default Settings The Restore Default Settings function will restore the system settings to default value Your unit will restart after you have confirmed that you want to restore the settings 46 Setti
15. Settings 4 5 Presentation Presentation Q Main Cam AUX Doc Cam VCR Pc The Presentation menu offers you all available video sources For the TANDBERG 770 MXP these are Main Camera AUX Document Camera VCR PC For the TANDBERG 550 MXP these are Main Camera AUX Use the arrow key to scroll to the desired video input Press the select softkey and then the exit softkey The new video source will not take effect before you have exited the Presentation menu 63 D1374201 User Manual T550 T770 MXP CCM 4 6 Lines 2 A 22223915 3 amp Speeddial 1 9798921 4 Speeddial 2 9798922 5 6 Speeddial 3 7798925 Speeddial 4 8796001 The extension numbers assigned to your unit are shown in the Lines menu To dial from one of your multiple lines scroll to the desired line press the Select softkey or OK and dial the number you want to reach Speed Dials You can assign up to four speed dials on your unit Your speed dial numbers are shown in the Lines menu To call a speed dial number scroll to the number on your menu and press the Select softkey 64 5 Peripheral Equipment PC interface serial cable A PC can be connected to your TANDBERG 550 770 for Cisco CallManager using a serial cable see the TANDBERG 550 MXP and 770 MXP interfaces below This enables you to interact with the unit using data port commands This is also possible over LAN using telnet
16. This address is only used in static mode In DHCP mode the assigned IP address can be found on the View Status menu IP subnet mask IP subnet mask defines the type of network This address is only used in static mode Your LAN administrator will provide the correct value for this field Gateway When using DHCP the default gateway will be set automatically If the LAN utilizes static IP addresses IP address subnet mask and default gateway must be specified by the LAN administrator Ethernet Speed 48 Settings Auto The codec will auto detect the speed duplex on the LAN 10 Half The codec will connect to the LAN using 10Mbps speed Half Duplex 10 Full 10 Mbps speed Full Duplex 100 Half 100 Mbps speed Half Duplex 100 Full 100 Mbps speed Full Duplex IP Access Password By setting an IP Password on your TANDBERG unit all access to the system using IP Telnet FTP requires a password 49 D1374201_User_Manual_T550_T770_MXP_CCM 4 2 2 Wireless LAN Settings Wireless LAN Settings SSID ACMEWLAN Community TEE WLAN Mode e AdHoc QManaged LS SSID Service Set Identification Example WLANNETWORK Defines a local network id for this wireless region It must be the same for all end points and the access point An endpoint will find the access point if the SSID is correct however if the encryption key is faulty it will not transmit any data Community optional Community can be used when connecting to
17. ce the far end side is displayed on main monitor Pressing Selfview will result in near end on main monitor Outside a call selfview is already displayed on the screens Pressing selfview will result in a black screen Press selfview again to bring the picture back Selfview shows your outgoing picture Normally this is the picture of your self main EA Seltwew Selfview shows your outgoing picture Normally this is the picture of your self main camera Selfview is most useful for single monitor systems On dual monitor systems you already have selfview on the dual monitor In a normal conference the far end side is displayed on main monitor Pressing Selfview will result in near end on main monitor Outside a call selfview is already displayed on the screens Pressing selfview will result in a black screen Press selfview again to bring the picture back How to use Selfview 1 Press Selfview once to see a full screen picture of yourself your outgoing video 2 Press Selfview again to turn selfview off and go back to normal 16 General Use 3 2 3 Layout outside Picture POP when displaying more than one video image The behavior of A The layout of the screen can either be shown as Picture in Picture PIP or Picture the Layout button is dependent on the Picture Layout setting 3 2 3 1 Picture in Picture When set to PIP the Layout button makes it possible to see a second image in a smaller view in one of the corners o
18. ct a number from a directory Call the number and press CallBack while listening to the busy tone or ring sound Hang up When the extension becomes available your phone will alert you The callback to this number is not automatic you must place the call CallBack is a special feature that your system administrator might configure for your phone General Use 3 5 2 Answering a call To answer a call go off hook See details below Action Answer when system is idle Switch from a connected call to answer a ringing call Set up your phone to automatically connect an incoming call after a ring or two Procedure Press the Answer softkey Press the Answer softkey Doing so answers the new call and automatically places the first call on hold Your system administrator can set up the AutoAnswer feature 31 D1374201_User_Manual_T550_T770_MXP_CCM 3 5 3 Ending a Call di To end a call press the EndCall softkey or the red disconnect button A 32 General Use 3 5 4 Using Hold and Resume Only one call can be active at any given time all other calls must be placed on hold Action Procedure Put a call on hold Highlight the call you want to put on hold and press the Hold softkey Remove a call from hold Highlight the call you want to remove from hold and press the Resume softkey 33 D1374201_User_Manual_T550_T770_MXP_CCM 3 5 5 Transferring a Connected Call Transfer redirects a connected ca
19. d in the order in which they entered the conference The most recent participants are listed on the top Highlight the participant s name and press the Remove softkey Press the EndCall softkey 35 D1374201_User_Manual_T550_T770_MXP_CCM 3 5 7 Forward Calls to another Number Call Forward All can be used to redirect incoming calls to your system to another number Action Procedure Set up call forwarding on the Press the softkey CFwdALL and enter a target phone primary line number Cancel call forwarding on the Press the softkey CFwdALL primary line Verify that call forwarding is Check the status line and call state icon for the line enabled on the primary line When call forwarding is enabled a message appears in the status line showing the number to which calls are being forwarded 36 General Use 3 5 8 Storing and Retrieving Parked Calls A call can be parked so that you or someone else can retrieve it from another phone or video endpoint in the Cisco CallManager system Action Procedure Park an active call During a call press the Park softkey You might need to press the More softkey first Note the call park number displayed on the screen and hang up Retrieve a parked call Enter the call park number from any Cisco IP Phone in your network to connect to the call 37 D1374201_User_Manual_T550_T770_MXP_CCM 3 6 Directory Corporate Directory To dial from a Corporate Directory press th
20. e directory button Li and then select the menu entry Corporate Directory Search for a listing by entering letters with your keypad You can search using a partial name To dial from a listing press it or scroll to it and go off hook Call Logs To view your call logs press the directory button aa and then select one of Missed Calls Placed Calls or Received Calls To dial from a call log choose a listing and select the Dial softkey To edit the number before dialing choose EditDial followed by lt lt or gt gt to reposition the cursor or erase digits Use the remote control to enter digits 38 General Use 3 Messages If there is a new message waiting to be played back you can access this using the Messages menu If no messages are waiting there will be no response activating this menu A symbol on the left indicates that there are one or more new messages pending see 3 3 On screen Indicators for details 39 D1374201_User_Manual_T550_T770_MXP_CCM 3 8 Services Selecting this menu enables you to access information services such as weather stock quotes and other services available at your company Use the navigation keys to select the desired service and press the Services softkey to enter the service Note Before accessing these services your system administrator must customize them and make them available to you Additionally you must subscribe to the services that you want to appear on your pho
21. e products are recyclable Digital User Manuals TANDBERG is pleased to announce that it has replaced the printed versions of its User Manuals with a digital CD version Instead of a range of different user manuals there is now one CD which can be used with all TANDBERG products in a variety of languages The environmental benefits of this are significant The CDs are recyclable and the savings on paper are huge A simple web based search feature helps users directly access the information they need In addition the TANDBERG video systems now have an intuitive on screen help function which provides a range of useful features and tips The content of the CD can still be printed locally if the need arises D1374201_User_Manual_T550_T770_MXP_CCM Operator Safety Summary For your protection please read these safety instructions completely before operating the equipment and keep this manual for future reference The information in this summary is intended for operators Carefully observe all warnings precautions and instructions both on the apparatus and in the operating instructions Equipment Markings EA The lightning flash symbol within an equilateral triangle is intended to alert the WARN user to the presence of uninsulated dangerous voltages within the product s enclosure that may be of sufficient eee d magnitude to constitute a risk of electrical shock HO The exclamation mark within an equilateral A DO NOT OPE
22. each of the signal from 20 meters to 2 meters This will prevent you from unintentionally controlling your neighbor s video system when you control your own system Camera The built in camera unit includes a high quality color camera with a fast pan tilt zoom action The camera is controlled by the system s infrared remote control and operates pan tilt and zoom Introduction Microphone The high quality table microphone is designed to use on a table during a videoconference The ideal location for the microphone is on a flat surface at least 2m 6 5 ft from the front of the system The microphone should always be placed pointing away from the system with the cable towards the system The system will automatically equalize sound levels Loud and soft voices are picked up and transmitted to the far end at approximately the same level D1374201 User Manual T550 T770 MXP CCM 1 2 Settings Menu Structure j j i The settings menu structure is shown below Press to enter or leave the settings menu View Status Network Settings Audio Settings Display Settings IP Settings Screen Settings Wireless LAN Settings System Status Call Status View Administrator Settings DNS Settings Restore Default Settings Data Port Settings 2 Installation Precautions Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations
23. elephone number s assigned to your unit 7880005 7880005 TF 22223915 T Your current options 12 General Use 3 2 Using the Remote Control The system is controlled with a remote control Think of the remote control as a mobile phone with number keys and call keys Use the arrow keys and OK to navigate the menu The system s most commonly used functions are also accessible directly from the remote control The Infra Red IR sensor for the remote control is located in front of the camera wm ze Cancel Selfviow Do 11 12 Correspond with the commands at the bottom of the screen See 3 2 8 Softkeys for details Mic Off turns your microphone on and off See 3 2 4 Mic Off for details Arrow keys are used for navigation in the menu and for moving the camera when the menu is hidden See 3 2 1 Navigation for details Volume and adjusts the system volume See 3 2 5 Volume and for details The Layout key toggles between full screen and different display layouts See 4 4 1 Screen Settings for details Cancel takes you back one step in the menu system Use Cancel to delete characters in an input field See 3 2 1 Navigation for details Press the Call key to place a call See 3 5 Call Handling for details Not in use Not in use Voice Mail indicates that you have a voice mail that you can be retrieved Services The Presentation key switches to a predefined presentation source See 4
24. eo standard corresponding to 4CIF Primary used in Europe Middle East and Asia PIP Picture In Picture Point to point call A call with two participants including yourself POP Picture Outside Picture POP is a picture layout mode that is optimized for wide screens Full screen 1 3 layout and side by side layout Presentation Presentation means to show another video source Use the Presentation Key for a predefined presentation source Use the presentation menu to choose among all available video sources R Remote Short for remote control Restart Restarts the system Restore defaults Restores system settings to the factory defaults S Selfview Outgoing video In most cases the image of yourself System status Lists IP address MAC address software version serial number and other useful information about the system T Touch tones To dial extension numbers ect during a call use touch tones in order to get tones instead of preset on the number keys W Welcome menu The welcome menu displays the main menu when you are outside a call 71
25. f the screen The second image will be placed on top of the main image The user can decide in which corner the second image is to be displayed PIP will always appear on the main monitor Automatic PIP is the system s default setting That implies that PIP will automatically be shown when suitable How to use Layout with Picture in Picture 1 Press Layout once to bring up a PIP 2 Press Layout again to move it around in the corners of the screen and finally hide it 3 Pressing and holding Layout for 1 second will hide the small picture directly from any position Example of PIP 3 2 3 2 Picture outside Picture When set to POP the Layout button makes it possible to see up to two images in a composition optimized for wide screens The second image can be displayed either as a small image next to the main image or side by side the main image Press once to get an extra picture in a smaller view Press twice to get side by side view Press again to go back to full screen view You can also go back to full screen directly by pressing and 17 D1374201_User_Manual_T550_T770_MXP_CCM holding Layout for 1 second It is recommended to use Picture outside Picture for wide screen monitor systems How to use Layout button with POP 1 Press the Layout button to get the 1 3 layout The far end image will be displayed as the main video with the near end usually the user of the system as a smaller image in the upper right corner
26. ictures placed outside the big picture Press Layout once more to get a side by side view Press Layout again to go back to normal full screen view 58 Settings Selfview Remote view Self view Remote view Example of Side by Side view wide screen TV Monitor Format wide screen monitors only To fully leverage your wide screen display activate the Native 16 9 format by setting the TV Monitor Format to Wide Note that you should only change this setting if your TV monitor is a wide screen 16 9 monitor or projector All composite and s video output formats will then be optimized for Wide Screen TV monitors Normal Output format is optimized for Normal VGA monitors 4 3 Wide Output format is optimized for Wide VGA monitors 16 9 VGA Monitor Format 59 D1374201_User_Manual_T550_T770_MXP_CCM To fully leverage your wide screen display activate the Native 16 9 format by setting the VGA Monitor Format to Wide Note that you should only change this setting if your VGA monitor is a wide screen 16 9 monitor or projector The VGA and DVI output will then be optimized for Wide Screen VGA display Normal Output format is optimized for Normal VGA monitors 4 3 Wide Output format is optimized for Wide VGA monitors 16 9 Wide screen VGA or TV monitor In Wide native mode PC Picture Format wide screen monitors only PC Picture Format setting only takes effect when TV or VGA Monitor Format is set to Wide
27. information services to the desk top Interoperability with ISDN networks via the Cisco CallManager gateway function Performance features Bandwidth up to 768 Kbps PC card slot for wireless LAN connection New features New Graphical User Interface including new Remote Control Far End Camera Control H 264 video compression G722 High quality audio algorithm Advanced Screen Layout Support for dual monitor setup Side by Side and Picture outside Picture support Video source selection D1374201_User_Manual_T550_T770_MXP_CCM 1 1 Ata Glance Camera wf Codec Codec The Codec is the heart of the system The main task for the Codec is the compression of outgoing video audio and data the transmission of this information to the far end and the decompression of the incoming information the name Codec comes from a combination of the two words compression and decompression Remote control The remote control is used to control all functions of the system If the screen saver is activated black monitor touching the remote control will automatically wake up the system The remote control uses 4 AAA batteries The system will tell you when batteries are running low Change the batteries at the back of the remote control The reach of the remote control signal is 20 meters For users sitting in an open plan office this can cause problems Use the little white switch placed under the batteries to change the r
28. l be no tone when pressing keys on the remote control 56 Settings 4 4 Display Settings Display Settings 2 Picture Control The Display settings menu enables you to configure picture layouts screen formats focus whitebalance and brightness There are two submenus Screen Settings Picture Control 57 D1374201_User_Manual_T550_T770_MXP_CCM 4 4 1 Screen Settings Screen Settings Picture Layout Q Picture in Picture Picture outside Picture TV Monitor Format q Normal Wide VGA Monitor Format 9 Normal Wide PC Picture Format Q Normal Wide Picture Layout wide screen monitors only The Advanced Picture Layout is related to the Layout button on the remote control and it can be used at any time to change the screen layout For wide screen systems POP mode is recommended You will get optimized picture layouts for wide screen by pressing the Layout button on the remote Picture in Pressing the Layout button on the remote will result in an extra picture in Picture PIP smaller view Picture in Picture Press the Layout button to move it and finally hide it Picture Pressing the Layout button on the remote will result in a smaller view placed outside outside the big picture Press Layout once more to get side by side dual Picture monitor view Press Layout again to go back to normal full screen view POP Pressing the Layout button on the remote will result in one large image and one or two smaller p
29. ll The target is the number to which you want to transfer the call Action Transfer a call without talking to the transfer recipient Talk to the transfer recipient before transferring a call consult transfer Transfer two current calls to each other direct transfer 34 Procedure During a connected call press the Transfer softkey and enter the target number When you hear the call ringing press the Transfer softkey again During a connected call press the Transfer softkey and enter the target number Wait for the transfer recipient to answer If the recipient accepts the transferred call press the Transfer softkey again If the recipient refuses the call press the Resume softkey to return to the original call Highlight any call on the line and press the Select softkey Repeat this process for the second call With one of the selected calls highlighted press the DirTrfr softkey You might need to press the more softkey first The two calls connect to each other and drop you from the call If you want to stay on the line with the callers select the Join softkey to create a conference instead See 3 5 6 Conference Calls for details General Use 3 5 6 Conference Calls A conference call enables three or more sites to participate in the same conference Your system can support different modes of conference calls Two modes are described below They are identified by their softkeys The CallManager must
30. ne 40 4 Settings Settings Network Settings Audio Settings Display Settings Presentation Lines The Settings menu contains all the settings of the system Making changes to Settings will change the behavior of the system Settings contain View Status Network Settings Audio Settings Display Settings Presentation Lines Note The Network Settings menu may not be available to you The system administrator can disable this menu from being shown on your system 41 D1374201_User_Manual_T550_T770_MXP_CCM 4 1 View Status View Status 2 Call Status 3 View Administrator Settings 4 Restore Default Settings In this menu you retrieve information about the system such as the system and call status and the administrator settings In addition you can restore all settings back to factory defaults View Status contains System Status Call Status View Administrator Settings Restore Default Settings 42 Settings 4 1 1 System Status System Status Active IP address 127 0 0 1 Active IP subnet mask 255 255 248 0 Active gateway 10 47 8 1 Boot Load ID Rev 1 4 2004 09 15 Software Version M1 0 PAL e Serial No 30445087 In the system status menu you find information such as IP address of your unit IP subnet mask Gateway Boot Load ID Software version Serial number of your unit MAC address of your unit Ethernet speed Active and backup call managers TFTP server address D
31. ng a high level of quality in all our documentation Towards this effort we welcome your comments and suggestions regarding the content and structure of this document Please fax or mail your comments and suggestions to the attention of Research and Development Department TANDBERG P O Box 92 1325 Lysaker Norway Tel 47 67 125 125 Fax 47 67 125 234 COPYRIGHT 2005 TANDBERG User Manual Environmental Issues Thank you for buying a product which contributes to a reduction in pollution and thereby helps save the environment Our products reduce the need for travel and transport and thereby reduce pollution Our products have either none or few consumable parts chemicals toner gas paper Our products are low energy consuming products Battery handling Batteries for the Remote Control are Long Life and Alkaline batteries saving the environment please follow guidelines on the packing material for handling and disposal of the batteries Waste handling No need to send material back to TANDBERG as there are no consumables to take care of Please contact your local dealer for information on recycling the product by sending the main parts of the product for disassembly at local electronic waste stations marking recyclable parts so the waste station can disassemble and re use these parts Production of products Our factories employ the most efficient environmental methods for reducing waste and pollution and ensuring th
32. ngs 4 2 Network Settings Network Settings 2 TFTP Settings 3 DNS Settings 4 Data Port 5 Wireless LAN Settings The network settings menu enables you to configure IP TFTP wireless LAN DNS and the data port IP Settings Wireless LAN Settings TFTP Settings DNS Settings Data Port Note The Wireless LAN Settings menu may not be available This depends on whether your unit has a Wireless LAN card slot or not When using Wireless LAN the MAC address of the Wireless LAN PC card must be registered in the CallManager Note You should not change any network settings without confirming this with your system administrator Incorrect network configuration may cause malfunction in your unit 47 D1374201_User_Manual_T550_T770_MXP_CCM 4 2 1 IP Settings Remember to restart the system after making changes to IP Settings Changes in IP Settings menu will not have any effect before the system is restarted IP Settings IP Assignment QDHCP Static ra Ethemet Speed e 10 Half 10 Full e 100Half 100 Full O Auto IP Access Password TREE IP assignment DHCP Dynamic Host Configuration Protocol can be selected when a DHCP server is present DHCP IP address IP subnet mask and Gateway are not used because the DHCP server assigns these parameters Static The system s IP address IP subnet mask and Gateway must be specified in the IP address field IP address IP address defines the network address of the codec
33. nnecting to a PC the connecting cable must be a straight through RS232 cable Baud Rate Parity Databits and Stopbits If you wish to connect a PC to Data port 1 you must ensure that the PC and the system are identically configured The available settings are Baud Rate 1200 2400 4800 9600 19200 38400 57600 115200 Parity None Odd Even Databits 7 8 Stopbits 1 2 Mode The Data port supports 2 different modes Control The control interface provided by the data port supports a subset of the Hayes command set as well as a comprehensive set of system specific commands This mode maintains communication with the data port s command interpreter at all times All features available from the hand held remote control can be accessed through the data port 54 Settings Modem Allows you to control the system externally via a PC as in Control Mode Once a call is established Data port 1 will automatically switch to Data mode When the call disconnects Data port 1 switches back to Control Mode 55 D1374201_User_Manual_T550_T770_MXP_CCM 4 3 Audio Settings Audio Settings AlertTone e TANDBERG RingRing O Discrete Fantasy Space Jazz Alert Volume lt TES gt 8 Key Tones QOn Alert Tone Different ringing tones may be selected Alert Volume You may change the volume level for the selected ringing tone Key Tones On There will be a tone indicator when pressing keys on the remote control Off There wil
34. ol mode 28 General Use 3 5 Call Handling Call Handling contains Placing a Call Answering a Call Ending a Call Using Hold and Resume Transferring a Connected Call Conference Calls Forward Calls to another Number Storing and Retrieving Parked Calls 29 D1374201_User_Manual_T550_T770_MXP_CCM 3 5 1 Placing a call To place a call there are several ways to go off hook before or after dialing a number Action Dial off hook with dial tone Dial on hook no dial tone Redial the most recently dialed number Dial from a call log Dial from Corporate Directory Place a call when another call is active Receive a notification when a busy or ringing extension becomes available 30 Procedure Press the NewCall softkey Enter a phone number The system will automatically connect the call once the number has been entered Enter a phone number Press the Dial softkey or the green connect button after the number has been entered to place the call Press the Redial softkey Press the Directory button Le and choose Missed Calls Received Calls or Placed Calls Press the Dial softkey to go off hook Press the Directory button UR and choose Corporate Directory Search for a listing by using the remote control to enter letters You can search using a partial name To dial from a listing scroll to it and press the Dial softkey Press Hold Next press New Call Then dial redial or sele
35. ophone back on Volume Off y This indicator is shown when the volume is turned off Press Volume to turn the volume back on Message This indicator is shown if there is one or more new voice mail messages pending 24 General Use 3 4 Camera Control Move Camera a fp Far by End xy Cancel The camera is controlled by using the keys on the remote control Select Near End or Far End to control the respective camera Moving the Camera Zoom Far End Camera Control 25 D1374201_User_Manual_T550_T770_MXP_CCM 3 4 1 Moving the camera When the menu is hidden the arrow keys will work on the camera Hide the menu with the Cancel X key and adjust the camera with the arrow keys 26 General Use 3 4 2 Zoom The zoom key on the remote control will zoom the picture in and out and 27 D1374201_User_Manual_T550_T770_MXP_CCM 3 4 3 Far End Call Camera Control When you are in a call you can move both near end and far end cameras if the far end side supports Far End Camera Control When the menu is hidden the arrow keys will trigger a dialog box that offers you the options Near End and Far End Near End means your own camera Far End means the far end s camera Choose Far End to move the Far End camera 3 4 3 1 How to use Far End Camera Control Choose Far End in dialog box Move the far end camera with arrow keys and zoom Press OK when done to escape far end camera contr
36. or Scart Europe amp RCA S Video US Audio The cable with one RCA connector on one side and two RCA connectors on the other side Connect the two RCA connectors to your monitor or Scart adapter Audio Left Right connectors the audio signal from the system is a monaural signal and therefore is fed into both audio in sockets on the monitor Connect the other end to Audio Out Video Connect the S video cable to the S video connector on your monitor or Scart adapter If you do not have an S video connector on your monitor connect the RCA RCA video cable to the RCA connector on your monitor Connect the other end to Video Out D1374201_User_Manual_T550_T770_MXP_CCM Connecting TANDBERG 770 MXP ESS GR ES Se ei a Power TV Monitor LAN Mic Au em GEI RCA pioro r Aker ate z aoo ae 3 Power Cable Connect the power supply to the DC in input on the system Connect the power cable to the power supply Connect the power cable to an electrical distribution socket 4 LAN Cable To use the system on LAN connect a LAN cable from the Ethernet connector on the system to your LAN 5 Wireless LAN Insert PC Card Remove the dummy card by pressing the Eject button next to the slot Insert the Wireless LAN PC Card Installation Note Make sure you insert the card in the right direction with the product logo pointing upwards Push the card in
37. peaker will warn you of an incoming call even though the monitor may not be switched on Audio call Audio call equals a telephone call You can make a call with the video system with audio only C Call status Comprehensive information about the call listing transmitted and received audio video data information Codec The Codec is the heart of the system The main task for the Codec is the compression of outgoing video audio and data the transmission of this information to the far end and the decompression of the incoming information D Dataport The system provides a standard RS232 dataport to allow a computer to be connected for data transfer and control purposes Incoming call Someone calls into your system IP address Defines the network address of the system This address is only used in static mode IP assignment IP address IP subnet mask and Gateway are assigned by the DHCP server IP assignment Static The system s IP address and IP subnet mask must be specified in the IP address field IP subnet mask Defines the type of network This address is only used in static mode L Layout Use the Layout key to change picture layout on the screen Main camera Your camera Video input 1 MicOff Microphone is switched off N NTSC National Television System Committee Video standard corresponding to 4SIF Primary used in USA Japan and other countries 70 Glossary P PAL Phase Alternation by Line Vid
38. rrar 36 3 5 8 Storing and Retrieving Parked Cales 37 20 D rO EE 38 3 1 MESSAGES EE 39 Ree A0 r Wl EE 41 GARE 42 4 1 1 el 43 dito e 44 4 1 3 View Administrator Settings cccececeeeeeeeceeeeeeeeeeeeeeseaeeeeeaeeseaeeseeeesaeeesaeeeeeeeeaas 45 4 1 4 Restore Default Gettimngs eeeeaeeeeeeeeeaeeeseaeeeeaeeseeeeesaeeesaeeeeneeeaas 46 42 Network Settings TE 47 4 2 1 P SOUINGS EE 48 4 2 2 Wireless LAN Settings erre rarracereaarra aereas 50 CC EEN KN e E 52 4 2 4 DNS Geitings AA 53 4 2 5 BEIER 54 4 3 Audio Settings ceceeeceeeteeeeeeeeeeeeeceeeeeeeaeeeeaaeeeeeeecaeeeeaaeeseaeeseeeeseaeeeeaaeseeeeeseeessaeeseeeseeeees 56 4 4 Display ne EE 57 4 4 1 Screen SEttiNGS EE 58 4 4 2 Picture Control 62 User Manual 4 5 Ee TEE 63 AO LUMO EE 64 5 Peripheral Ee eu 65 6 SAPPONdICS TE 66 Be ue ET 69 o Ee 70 1 Introduction This User Manual is provided to help you make the best use of your TANDBERG unit The TANDBERG 550 770 MXP for Cisco CallManager offers superior audio and video quality in a fully featured unit Main features Delivers the ultimate visual communication experience with video quality developed by TANDBERG for business video applications Full range of Cisco IP telephony functions including Directory and Call Control as supported by the Cisco Call Manager Software upgradeable to grow with the capabilities of the Cisco CallManager Includes XML applications that deliver a range of
39. to the slot until the Eject button pops up See chapter 4 2 2 Wireless LAN Settings for configuration D1374201_User_Manual_T550_T770_MXP_CCM 2 3 Monitor Configuration Power on Power on the monitor and use the monitor remote control to select the Audio Video input used refer to your monitor manual If you are using S video from the system remember to select S Video input to avoid a black and white picture Select Audio Video input on monitor Selection of Audio Video input used is generally performed by pressing the 0 AV button on the TV remote control several times Please refer to your monitor user manual for further information 10 3 General Use Wake up the system When the system is not in use it is in standby mode and the screen is black Wake up the system by picking up the remote control An incoming call or pressing any key on the remote control will also wake up the system If the system does not respond Make sure that the system is switched on by using the On Off switch located at the rear of the system 11 D1374201_User_Manual_T550_T770_MXP_CCM 3 1 The Welcome Menu When the system is switched on you will see the welcome screen The welcome screen presents the Main menu and displays your Main Camera image in the background Main Camera is system default The following menu will appear when not in a call Press OK or Cancel X to activate or hide the welcome menu This screen provides you with the t
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