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1. ULTRA DMA 0 1 2 3 4 or 5 DMA 0 1 2 or 3 PIO 0 1 2 3 or 4 To make full use of the performance enhancements of Ultra133 TX2 use only Ultra DMA 6 drives Problem FDISK reports a much lower drive capacity if a single drive exceeds 64GB Solution The version of FDISK EXE that is included with Windows 95 98 Me does not correctly report the capacity of drives that exceed 64GB This is a cosmetic not actual limitation Microsoft has an updated version of PISK EXE that corrects this problem More information and the updated FDISK EXE can be found at http support microsoft com Problem While booting Windows NT4 0 Windows 2000 or Windows XP during a floppyless install the message Inaccessible Boot Device appears Solution The F6 key was not pressed at the appropriate time Reboot the system and press the F6 key when the message Setup is inspecting your computers hardware configuration appears in Windows NT4 or the message Press F6 if you need to install third party SCSI or RAID driver appears in Windows 2000 and XP 23 Ultra133 TX2 User Manual Problem While booting Windows NT 4 0 Windows 2000 or Windows XP during a CD ROM disk install the message No Hard Drives Found appears Solution The F6 key was not pressed at the appropriate time Reboot the system and press the F6 key when the message Setup is inspecting your computers hardware configur2. A gt prompt type PTIFLASH The main menu should be generated 4 Inthe main menu choose option 2 Update BIOS From File In the pop up dialog box that appears enter the path and name of the BIOS file you wish to update to i e ANULBIOS BIN NOTE If after typing in the path and file name while trying to update the BIOS you receive the message This file is not found make sure you ve entered the correct path and file name 1 The utility will then update the Ultra133 TX2 BIOS and an Update Success message will appear 2 Restart the system NOTE When the Ultra133 TX2 BIOS appears make sure that the BIOS version is the new version 25 Ultra133 TX2 User Manual Contacting Technical Support Promise Technical Support provides several support options for Promise users to access information and updates We encourage you to use one of our electronic services which provide product information updates for the most efficient service and support If you decide to contact us please have the following information available Product model and serial number e BIOS and driver version numbers e A description of the problem situation e System configuration information including motherboard and CPU type hard drive model s IDE ATAPI drives amp devices and other controllers Technical Support Services Promise Online Web Site http www promise com tech documents drivers utilities etc
3. Before installing the Ultra133 TX2 NetWare driver make sure that you have installed the latest update for the NetWare 4 operating system 1 on From the website at http developer novell com devres sas certinfo htm download NWPA_UP EXE from the Download the Update Package link Install DOS and the CD ROM driver on the target server machine Create the directory C UPDATE and then change to that directory Copy NWPA UP EXE to C UPDATE Execute NWPA UP EXE in the C UPDATE directory Delete NBI31X NLM NWTAPE CDM and NWTAPE DDI Installing Drivers During New NetWare 4 11 Installation Note If your server already has NetWare 4 11 installed go to the next section Installing Drivers For Existing NetWare 4 11 Installation Change directory to the D directory on the CD ROM drive if its drive letter is D Enter install at the DOS command line Proceed through the installation of NetWare 4 11 as usual When prompted by Install to select a device driver to load select the ULTRA HAM driver Switch to console mode by using lt ALT gt lt ESC gt before continuing installation and type load cAupdate IDEHD CDM Do this is to make sure that the IDEHD CDM is version 2 00 1998 8 5 or newer The older default IDEHD CDM doesn t support LBA mode addressing and will have problems with the ULTRA HAM driver After IDEHD CDM is loaded use lt ALT gt lt ESC gt to switch to the installation monitor and proceed through t
4. Remove the inside slot cover of an available 32 bit PCI slot on the motherboard 3 Install the Ultra133 TX2 controller card into the open slot see Figure 1 below 4 Attach your system case s 2 or 4 pin LED cable to the LED connector on the Ultra133 TX2 controller card see Figure 2 next page Make sure that pin 1 on the connector is aligned with pin 1 of the cable 5 Fasten the controller card bracket to the system case see Figure 1 Figure 1 Ultra133 TX2 User Manual Hard Drive Installation WARNING If you wish to use your current bootable drive with the Windows NT4 2000 or XP operating system on the Ultra133 TX2 do NOT connect this hard drive to the Ultra133 TX2 controller before installing the NT 2000 or XP driver You MUST install the NT 2000 or XP driver first see INSTALLING DRIVERS section to the boot drive using your existing hard drive controller 1 Configure the jumpers of the hard drive you re preparing to connect to the Ultra133 TX2 using the proper Master Slave or Cable Select settings You may need to refer to your hard drive s manual for more information The instructions here assume you will be installing a single drive on to the Ultra133 TX2 card 2 Install the hard drive in the proper hard drive bay of your system 3 Attach the Ultra ATA cable to the hard drive and to one of the IDE connector on the Ultra133 TX2 controller card The colored edge of the cable s
5. Windows NT Setup window is generated press S to Specify an Additional Device s 3 Use T or 4 to select Other and press the Enter key 4 Insert the Promise Technology 9 driver diskette into drive A and press the Enter key 5 Choose WinNT Promise Ultra133 TX2 IDE Controller from the list that appears on screen then press the Enter key 6 The Windows NT Setup screen will appear again saying Setup will load support for the following mass storage devices The list will include WinNT Promise Ultra133 TX2 IDE Controller NOTE If you need to specify any additional devices to be installed do so at this time Once all devices are specified continue to the next step 7 From the Windows NT Setup screen press the Enter key Setup will now load all device files and then continue the Windows NT installation 8 After a successful installation the SCSI Adapter Setup box will show that the WinNT Promise Ultra133 TX2 IDE Controller driver has been installed Ultra133 TX2 User Manual Installing Drivers with Existing Windows NT 4 0 10 11 WARNING If you wish to use your current bootable drive with the Windows NT4 operating system on the Ultra133 TX2 perform the steps below while the boot drive is still attached to your existing onboard IDE controller Do not attach any drives to your Ultra133 TX2 until the steps below are complete Choose Settings from the Start menu C
6. in the Specify a directory path window Press ENTER The ULTRA HAM driver should be listed in the Select a driver to install window Press ENTER to select this driver If you need to install any additional drivers for other storage adapters choose Yes in the Do you want to select an additional storage driver window If not choose No Choose Return to driver summary in the Additional Driver Options window and press enter Choose CONTINUE in the options window and press ENTER Continue the installation as you would normally Installing The Driver For Existing Netware 5 Servers mio OV Se ox dg From the System Console type load NWCONFIG Choose Driver Options Choose Configure disk and storage device drivers Choose Select an additional driver Press the INSERT key on your keyboard Insert the Ultra133 TX2 driver disk into your A floppy drive Press and type AANETWARE in the Specify a directory path window Press ENTER The ULTRA HAM driver should be listed in the Select a driver to install window Press ENTER to select this driver Choose Yes when asked if you want to copy this driver 21 Ultra133 TX2 User Manual Linux Please visit the Technical Support area at www promise com for the latest updates on Linux support 22 Ultra133 TX2 User Manual Troubleshooting Problem The following warning appears
7. indicates pin 1 see Figure 2 below and the blue cable connector must be attached to the Ultra133 TX2 connector 4 Proceed to the Installing Drivers section Pin 1 Bie Gablo conector LED Pin 1 Figure 2 NOTE You must use an 80 wire 40 pin cable when connecting an Ultra ATA 133 hard drive to the Ultra133 TX2 controller card The Ultra133 TX2 package contains one 80 wire 40 pin cable Please also note that use of a cable longer than the ATA standard of 18 may result in system instability Ultra133 TX2 User Manual Installing Drivers This section details the Ultra133 TX2 driver installation procedure when used with various operating systems If you have purchased an Ultra133 TX2 for your existing PC you will need to install the appropriate driver for your current operating system If you own a PC with an existing Ultra133 TX2 card drivers were already installed with the system You would only need to re install drivers if re installing an operating system or installing an updated driver Windows 2000 Installing Driver During New Windows 2000 Installation 1 Start the installation a Floppy Install Boot the computer with the Windows 2000 installation diskettes b Floppyless Install Boot from floppy and type WINNT After files have been copied the system will reboot On the reboot press F6 after the message Setup is inspecting your computer s hardware configuration appears c CD ROM
8. AA WIN9X in the Copy files from text box Choose Yes when asked if you wish to restart the system and remove the diskette Ultra133 TX2 User Manual Installing Drivers with Existing Windows 95 1 After installing the Ultra133 TX2 controller card and configuring the hard drives see Hardware Installation on page 3 power up the system and boot Windows 2 Update Device Drive Wizard will appear informing you that it has found a PCI Mass Storage Controller Insert the Ultra133 TX2 Driver diskette in drive A Click on Next Window s will inform you that it has found the Win9x ME Promise Ultra133 TX2 IDE Controller 5 Click on Finish and when prompted to insert the Ultra133 TX2 Driver diskette click on OK 6 If a message informing you that the file ULTRA MPD cannot be found go to the Copy files from text box and type AA WIN9X ME 7 Choose Yes when asked whether you want to start your computer Be sure to remove the diskette from drive A Confirming Driver Installation in Windows 95 To confirm that the driver has been properly loaded in Win 95 98 perform the following steps 1 Choose Settings from the Start menu Choose Control Panel and then double click on the System icon 3 Choose the Device Manager tab and then click the in front of SCSI controllers Win9x ME Promise Ultra133 TX2 IDE Controller should app
9. Promise US E mail Support support promise com Fax Technical Support 408 228 6401 Attention Technical Support Phone Technical Support 408 228 6402 7 30 5 00pm M F Pacific Standard Time If you wish to write us for support Promise Technology Inc Attn Technical Support 1745 McCandless Drive Milpitas CA 95035 USA 26 Ultra133 TX2 User Manual Promise Europe E mail Support Fax Technical Support Phone Technical Support If you wish to write us for support Promise Taiwan E mail Support Fax Technical Support Phone Technical Support If you wish to write us for support Promise China E mail Support Fax Technical Support Phone Technical Support If you wish to write us for support support promise nl 31 0 40 235 26 00 Attention Technical Support 31 0 40 256 94 61 8 30 5 00pm The Netherlands Time Promise Technology Europe B V Attn Technical Support European Business Center Luchthavenweg 81125 5657 EA Eindhoven The Netherlands support promise com tw 886 3 578 23 90 Attention Technical Support 886 3 578 23 95 9 00 6 00pm Taiwan Time Promise Technology Inc Attn Technical Support 2F No 30 Industry E Rd IX Science Based Industrial Park Hsinchu Taiwan R O C support china promise com 86 0 10 6872 3940 Attention Technical Support 86 0 10 6872 3942 9 00 6 00pm China Time Promise Technology China Attn Technical Support Room 3213 No 11 South Z
10. TX2 User Manual Table of Contents INTRODUCTION eR 1 General Card Description Features Physical Environmental 3 4 nerit ed te dnte tenente INSTALLING THE ULTRA 133 TX2 eeeesieesee eee ee ene santa san nns nasa sas sa aas sas sa asa sas sa nnn 2 Unpacking Ultra193 FX2 2 tette cedere dete Controller Card Installation Hard Drive Installation iiir e eere ce ete INSTALLING DRIVERS inet reete ener nanne ennnen nene 5 Lu Tee AU EA ia 5 Windows XP Windows 9 Windows Roe Heo C deas ea eee 11 WINDOWS 98 13 WindOwWs 95 gives does ete eres 15 DOS WindOWS 3 TX 3 3 itt rrt eter n eet or e teres herons eee ioca 16 NetWare 3 12 1 iin mettent needed ai Sat As 17 NetWare 47 im cuis atit nr rete tree eec 19 NetWare 5 Ene anes TROUBLESHOOTING BIOS UPGRADE zc 25 CONTACTING TECHNICAL SUPPORT 26 LIMITED WARRANTY 29 Ultra133 TX2 User Manual Introduction General Card Description The Ultra133 TX2 is designed to support motherboards with a PCI bus speed of 66MHz versus earlier 33MHz models The
11. faster bus speed provides up to 266MB per second bandwidth The card is backward compatible allowing you to install the controller into a 33MHz PCI bus motherboard where it will allow maximum data transfers of up to 133MB per second across the bus Please note that actual transfer rates will depend on the capabilities of each device attached to the controller The controller installs easily into any available PCI slot on your system s motherboard The Ultra133 TX2 controller card provides two IDE channels that support Ultra ATA 100 protocols perfect for such demanding applications as real time video multimedia and high performance operating systems Ultra133 TX2 s two IDE connectors each support a master slave combination of IDE devices including Ultra ATA EIDE IDE Fast ATA and ATAPI Devices of different standards can be connected to Ultra133 TX2 without performance degradation due to the independent programmable timing registers in the controller s design Features e Provides up to 266MB sec bandwidth e CRC checking with Ultra ATA hard drives e Dual independent channel PCI IDE bus master controller e PCI Plug amp Play compatibility e Coexists with IDE and SCSI controllers e Onboard BIOS with LBA translation and Extended Int 13 supporting IDE hard drives up to 144PB 144 000 000 GB e Flashable BIOS allows easy upgrades Physical Environmental Dimensions 4 81 x 2 82 12 21cm x 7 20cm Operating Temperature 32 F t
12. Driver During New Windows XP Installation 1 Start the installation a Floppy Install Boot the computer with the Windows XP installation diskettes b Floppyless Install Boot from floppy and type WINNT After files have been copied the system will reboot On the reboot press F6 after the message Setup is inspecting your computer s hardware configuration appears c CD ROM Install Boot from the CD ROM Press F6 after the message Press F6 if you need to install third party SCSI or RAID driver appears 2 When the Windows XP Setup window is generated press S to Specify an Additional Device s 3 Insert the Promise Technology 9 driver diskette into drive A and press Enter key 4 Choose WinXP Promise Ultra133 TX2 IDE Controller from the list that appears on screen and then press the Enter key NOTE Immediately following the loading of the selected driver the Installation Program will notify you of following The driver you provided seems to be newer than the Windows default driver Windows already has a driver that you can use for WinXP Promise Ultra133 TX2 IDE Controller Unless the device manufacture prefers that you use the driver on the floppy disk you should use the driver in Windows 5 Press S to use the driver on the floppy disk and then press enter to continue with installation If you press enter to use Windows default driver you will encounter the following erro
13. Install Boot from the CD ROM Press F6 after the message Press F6 if you need to install third party SCSI or RAID driver appears 2 When the Windows 2000 Setup window is generated press S to Specify an Additional Device s 3 Insert the Promise Technology 9 driver diskette into drive A and press Enter key 4 Choose Win2000 Promise Ultra133 TX2 IDE Controller from the list that appears on screen and then press the Enter key 5 Windows 2000 Setup screen will appear again saying Setup will load support for the following mass storage devices The list will include Win2000 Promise Ultra133 TX2 IDE Controller NOTE If you need to specify any additional devices to be installed do so at this time Once all devices are specified continue to the next step 6 From the Windows 2000 Setup screen press the Enter key Setup will now load all device files and then continue the Windows 2000 installation Ultra133 TX2 User Manual Installing Driver in Existing Windows 2000 System WARNING If you will be moving the boot drive containing the existing Windows 2000 operating system to the Ultra133 TX2 card the Ultra133 TX2 driver MUST be loaded on to this hard drive while it is still attached to your existing hard drive controller Do not attach this drive or any other hard drive to the Ultra133 TX2 controller card before completing this step After installing the Ultra133 TX2 card and rebooting your syst
14. Ultra133 TX2 User Manual Copyright Copyright by Promise Technology Inc Promise 2001 No part of this manual may be reproduced or transmitted in any form without the expressed written permission of Promise Trademarks All trademarks are the property of their respective holders Important data protection information You should back up all data before installing any drive controller or storage peripheral Promise Technology is not responsible for any loss of data resulting from the use disuse or misuse of this or any other Promise product Notice Although Promise Technology has attempted to ensure the accuracy of the content of this manual it is possible that this document may contain technical inaccuracies typographical or other errors Promise Technology assumes no liability for any error in this publication and for damages whether direct indirect incidental consequential or otherwise that may result from such error including but not limited to loss of data or profits Promise Technology provides this publication as is without warranty of any kind either express or implied including but not limited to implied warranties of merchantability or fitness for a particular purpose The published information in the manual is subject to change without notice Promise Technology reserves the right to make changes in the product design layout and driver revisions without notification to its users Ultra133
15. aging e Include a summary of the product s problem s e an attention line on the box with the RMA number e Include a copy of proof of purchase You are responsible for the cost of insurance and shipment of the product to Promise Note that damage incurred due to improper transport or packaging is not covered under the Limited Warranty When repairing returned product s Promise may replace defective parts with new or reconditioned parts or replace the entire unit with a new or reconditioned unit In the event of a replacement the replacement unit will be under warranty for the remainder of the original warranty term from purchase date or 30 days whichever is longer Promise will pay for standard return shipping charges only You will be required to pay for any additional shipping options such as express shipping Your Responsibilities You are responsible for determining whether the product is appropriate for your use and will interface with your equipment without malfunction or damage You are also responsible for backing up your data before installing any product and for regularly backing up your data after installing the product Promise is not liable for any damage to equipment or data loss resulting from the use of any product P N C6101U13T000000 1 31
16. ation appears or the message Press F6 if you need to install third party SCSI or RAID driver appears in Windows 2000 and XP Problem Miscellaneous problems such as the Ultra133 TX2 BIOS not appearing during boot the Ultra133 TX2 driver not loading or slow data transfer rates Solution Move the Ultra133 TX2 to a different PCI slot Getting Help Additional tips and troubleshooting instructions are available on the Promise Technology Inc Web site www promise com 24 Ultra133 TX2 User Manual BIOS Upgrade The following instructions detail the steps that need to be taken in order to upgrade the BIOS of your Ultra133 TX2 controller card BIOS Basic Input Output System controls the booting operation of the Ultra133 TX2 If you receive information regarding an update for the Ultra133 TX2 BIOS from the Promise Technology website or technical support download the update and then follow these instructions to install the update NOTE Before updating the Ultra133 TX2 BIOS you can save the old BIOS by choosing option 1 in the main menu Backup Current ROM BIOS to File Type the path and file name where you wish to save the old BIOS i e X ANOLDBIOS BIN 1 Create a bootable DOS floppy and copy the file PTIFLASH EXE and the file containing the updated BIOS to the floppy diskette 2 file PTIFLASH EXE is a DOS program a DOS boot floppy diskette must be used to run the program 3 Atthe
17. ce against such damage you must obtain insurance from another party Some states do not allow the exclusion or limitation of incidental or consequential damages for consumer products so the above limitation may not apply to you This warranty gives specific legal rights and you may also have other rights that vary from state to state This limited warranty is governed by the State of California 30 Ultra133 TX2 User Manual Returning Product For Repair USA and Canada Only If you suspect a product is not working properly or if you have any questions about your product contact our Technical Support Staff through one of our Technical Services making sure to provide the following information e Product model and serial number required e Return shipping address e Daytime phone number e Description of the problem e of the original purchase invoice The technician will assist you in determining whether the product requires repair If the product needs repair the Technical Support Department will issue an RMA Return Merchandise Authorization number Return only the specific product covered by the warranty do not ship cables manuals diskettes etc with a copy of your proof of purchase to Promise Technology Inc Customer Service Dept Attn RMA 1745 McCandless Drive Milpitas CA 95035 You must follow the packaging guidelines for returning products e Use the original shipping carton and pack
18. e Control Panel In the Control Panel window double click on the System icon In the System window choose the Device Manager tab In the hierarchical display under Other Devices is a listing for PCI Mass Storage Controller Choose it and then press the Properties button Choose the Driver tab in the Properties window choose Update Driver and then press Next Choose Specify the location of the driver Advanced then press Next Insert the Ultra133 TX2 Driver diskette into the A drive Choose Specify a Location and then type ANWIN9X ME in the text box Press the Next button A message informing you that Windows Me has found Win9x ME Promise Ultra133 TX2 IDE Controller should appear Press Next then Finish then Yes when asked if you want to restart your computer Be sure to remove the diskette from drive A Ultra133 TX2 User Manual Installing Drivers with Existing Windows Me System The following section details the installation of Ultra133 TX2 drivers on a system that has Windows Me already installed and running If you re installing the Ultra133 TX2 drivers on a system during an installation of Windows Me see Installing Drivers During Windows Me Installation 1 al tO de After installing the Ultra133 TX2 controller card and configuring the hard drives power up the system and boot The Add Ne
19. eady installed If you re installing the Ultra133 TX2 drivers ona system during a Windows 98 installation see Installing Drivers During Windows 98 Installation 1 y gr vols 10 After installing the Ultra133 TX2 controller card and configuring the hard drives power up the system and boot Windows The Add New Hardware Wizard will appear informing you that it has found a PCI Mass Storage Controller Click on Next and from the generated list box choose Search for best driver for your device Recommended Click on Next and from PCI Mass Storage Controller choose Finish Insert the Ultra133 TX2 Driver diskette in drive A Click on Next and from the generated choices choose Specify a location Type AAWIN9X ME in the text box that appears Click on Next A message informing you that Windows has found Win9x ME Promise Ultra133 TX2 IDE Controller should appear Click on Next and then on Finish Choose Yes when asked if you want to restart your computer Be sure to eject the diskette from drive A Confirming Driver Installation in Windows 98 To confirm that the driver has been properly loaded in Windows 98 perform the following steps 1 Choose Settings from the Start menu Choose Control Panel and then double click on the System icon Choose the Device Manager tab and then click the in front of SCSI controller
20. ear DOS Windows 3 1x For first time installation follow the standard procedure of installing DOS onto your hard disk partition all hard drives with FDISK and format before performing the following procedure 1 Insert Disk 1 of your DOS installation diskettes into drive A Type A SETUP at the A3 prompt Continue with normal DOS installation procedure and refer to your DOS manual for additional details NOTE The Ultra133 TX2 BIOS supports both DOS and Windows 3 1x without software drivers Ultra133 TX2 User Manual NetWare 3 12 NWPA Update Package Installation Instructions for NetWare 3 12 Before installing the Ultra133 TX2 NetWare driver make sure that you have installed the latest update for the NetWare 3 operating system 1 25005 9n de 0 m From the website at http developer novell com devres sas certinfo htm download NWPA UP EXE from the Download the Update Package link Install DOS and the CD ROM driver on the target server machine Create the directory C SERVER 312 and then change to that directory Copy NWPA UP EXE to CASERVER 312 Execute NWPA UP EXE in the C SERVER 312 directory Delete NBI NLM and NWTAPE CDM Execute 312PTD EXE in the same directory Installing Drivers During New NetWare 3 12 Installation Gb oo 10 11 Note your server already has NetWare 3 12 installed go to the next section Installing Driver For Existing NetWare 3 12 Servers Change directory to
21. em Windows 2000 setup will show a New Hardware Found dialog box Under Windows 2000 PCI Mass Storage Controller will be displayed 10 Choose Add New Hardware Wizard from the list and then press Enter Choose Add Troubleshoot a device and press next then new hardware wizard will show device list Choose Mass Storage controller and press next and next screen press finish Choose display a list the known drivers for this device so that can choose a specific driver then press next It will show all Windows 2000 supported SCSI adapter drivers Press Have disk Insert the Ultra133 TX driver diskette in drive Type ANWin2000 in the text box Press OK Choose Win2000 Promise Ultra133 TX2 IDE Controller from the list that appears on screen and then press the Next key Press Yes to confirm continue the installation and copy the driver to system Remove the floppy diskette and click on Finish to restart the system Windows 2000 will then restart for the driver installation to take effect Confirming Windows 2000 Installation From Windows 2000 open the Control Panel from My Computer followed by the System icon Choose the Hardware tab and then click the Device Manager tab Click the in front of SCSI controllers Win2000 Promise Ultra133 TX2 IDE Controller should appear Ultra133 TX2 User Manual Windows XP Installing
22. he installation of NetWare 4 11 as usual When the installation program prompts you to edit STARTUP NCF enter the following lines after any set parameters but before any file loading then save the file load c updateinwpa load c updateWbi load cAupdateNdehd cdm Remove the NetWare CD ROM DOWN and EXIT the server Reboot the server Ultra133 TX2 User Manual Installing Drivers For Existing NetWare 4 11 Installation 1 Install the NWPA update as described above 2 Copy the ULTRA HAM driver to the NetWare server directory ex C NWSERVER 3 Edit STARTUP NCF and add the following lines after any set parameters but before any file loading load c update nwpa load c updateWbi load Also add subsequent line load ULTRA to load the ULTRA HAM driver 4 Boot the server 20 Ultra133 TX2 User Manual NetWare 5 Installing The Driver For New Netware 5 Servers ENE GO 1 i 10 11 12 Start the NetWare 5 installation as you normally would When you reach the point in the installation where you install storage adapters choose Modify in the Options window and press ENTER Highlight the Storage Adapters field and press ENTER Press the INSERT key on your keyboard to Add a device Insert the Ultra133 TX2 driver disk into your A floppy drive Press the insert key again to Add an unlisted driver Press and type AANETWARE
23. hong Guan Cun Street Hai Dian District Beijing 100081 China 27 Ultra133 TX2 User Manual Limited Warranty Promise Technology Inc Promise warrants that for two 2 years from the time of the delivery of the product to the original end user a the product will conform to Promise s specifications b the product will be free from defects in material and workmanship under normal use and service This warranty a applies only to products which are new and in cartons on the date of purchase b isnottransferable C is valid only when accompanied by a copy of the original purchase invoice This warranty shall not apply to defects resulting from a improper or inadequate maintenance or unauthorized modification s performed by the end user b operation outside the environmental specifications for the product accident misuse negligence misapplication abuse natural personal disaster or maintenance by anyone other than a Promise or a Promise authorized service center Disclaimer of other warranties This warranty covers only parts and labor and excludes coverage on software items as expressly set above Except as expressly set forth above Promise disclaims any warranties expressed or implied by statute or otherwise regarding the product including without limitation any warranties for fitness for any purpose quality merchantability non infringement or otherwise Pro
24. hoose Control Panel from the Settings menu Double click on the SCSI Adapters icon which generates the SCSI Adapters dialog box Choose Drivers and then press Add In the Install Drivers dialog box press Have Disk When the Install From Disk appears insert the Ultra133 TX2 Driver diskette in drive A Type AANT4 in the text box then choose OK When the Install Driver dialog box appears select WinNT Promise Ultra133 TX2 IDE Controller and then press OK When the Select SCSI Adapter Option dialog box appears press Install After a successful installation the SCSI Adapter Setup box will show that the WinNT Promise Ultra133 TX2 IDE Controller driver has been installed Power off your system and then attach your hard drive s see page 4 for more details to the Ultra133 TX2 controller card Ultra133 TX2 User Manual Windows Me Installing Drivers During Windows Me Installation The following details the installation of the Ultra133 TX2 drivers while installing Windows with the Ultra133 TX2 controller card already in place If you re installing the Ultra133 TX2 drivers on a system with Me already installed see Installing Drivers with Existing Windows Me System 1 Pak wo 10 11 12 Install Windows Me fully After installation go the Start menu and choose Settings From the Settings menu choos
25. in the Ultra133 TX2 BIOS WARNING BECAUSE OF 40 CONDUCTOR CABLE S USED Dx WOULD BE DOWN TO ULTRA33 MODE PLEASE USE 80 CONDUCTOR CABLE S IF ULTRA66 OR ABOVE MODE WANTED Solution A 40 wire 40 pin IDE cable is being used with an Ultra ATA 133 capable hard drive in the Ultra133 TX2 hard drive setup To access Ultra ATA 133 timing and take advantage of the full capabilities of your Ultra ATA 133 hard drive you must use an 80 wire 40 pin IDE cable One 80 wire 40 pin cable is included with the Ultra133 TX2 package The colored edge of the cable s indicates pin 1 and the blue cable connector must be attached to the Ultra133 TX2 connector Problem Determining hard drive performance Solution During the Ultra133 TX2 BIOS the maximum transfer rate timing of the hard drive s connected to the Ultra133 TX2 controller card will be displayed next to the model name of the hard drive Example DO Maxtor 4G160H8 LBA 152GB ULTRA DMA 6 DO identifies the master drive on the primary IDE port 1 on the Ultra133 TX2 controller card NOTE if there is more than one device attached the next device will be designated as D1 and so on Maxtor 4916098 represents the model name number LBA signifies that the drive size is being translated so that the system can make use of the drive s full capacity 152GB represents the drive s capacity ULTRA DMA 6 identifies the maximum transfer rate Slower transfer rates include
26. ivers with Existing Windows 98 1 EN CS 10 11 12 13 After installing the Ultra133 TX2 controller card and configuring the hard drive s partition and format your hard drive s if necessary Install Windows 98 normally After installation go the Start menu and choose Settings From the Settings menu choose Control Panel In the Control Panel window double click on the System icon In the System window choose the Device Manager tab In the hierarchical display under Other Devices is a listing for Mass Storage Controller Choose it and then press the Properties button Choose the Driver tab in the Properties window choose Update Driver and then press Next Choose Search for a better driver than the one your device is using now recommended then press Next Insert the Ultra133 TX2 Driver diskette into the A drive Choose Specify a Location and then type ANWIN9X ME in the text box Press the Next button A message informing you that Windows has found Win9x ME Promise Ultra133 TX2 IDE Controller should appear Press Next then Finish then Yes when asked if you want to restart your computer Be sure to remove the diskette from drive A Ultra133 TX2 User Manual Installing Drivers with Existing Windows 98 The following section details the installation of Ultra133 TX2 drivers on a system that has Windows 98 alr
27. mise makes no warranty or representation concerning the suitability of any product for use with any other item You assume full responsibility for selecting products and for ensuring that the products selected are compatible and appropriate for use with other goods with which they will be used Promise does not warrant that any product is free from errors or that it will interface without problems with your computer system It is your responsibility to back up or otherwise save important data before installing any product and continue to back up your important data regularly 29 Ultra133 TX2 User Manual Promise s sole responsibility with respect to any product is to do one of the following a replace the product with a conforming unit of the same or superior product b repair the product C recover the product and refund the purchase price for the product Promise shall not be liable for the cost of procuring substitute goods services lost profits unrealized savings equipment damage costs of recovering reprogramming or reproducing of programs or data stored in or used with the products or for any other general special consequential indirect incidental or punitive damages whether in contract tort or otherwise notwithstanding the failure of the essential purpose of the foregoing remedy and regardless of whether Promise has been advised of the possibility of such damages Promise is not an insurer If you desire insuran
28. o 122 F 0 C to 50 C Relative Humidity 5 to 95 non condensing Warranty Two years limited parts and labor Ultra133 TX2 User Manual Installing The Ultra133 TX2 This section is designed to help you prepare the Ultra133 TX2 card for installation into your existing system Please read through this chapter carefully before attempting to install Ultra133 TX2 You should record the system s current CMOS system setup settings before making any changes Unpacking Ultra133 TX2 The Ultra133 TX2 package should contain the following items 1 Ultra133 TX2 controller card 1 Ultra133 TX2 User Manual 1 diskette Ultra133 TX2 Drivers 1 80 wire 40 pin IDE cable If any of the contents are missing or damaged please contact your dealer or distributor immediately WARNING Ultra133 TX2 like every other valuable part of your system is subject to static electricity Be sure that you re properly grounded Promise Technology recommends that you wear an anti Static strap or touch a grounded object and that your system is unplugged before installing Ultra133 TX2 Ultra133 TX2 User Manual Controller Card Installation Installing the Ultra133 TX2 controller card in a system is a simple process The card fits into any available 32 bit PCI slot must be PCI 2 1 or 2 2 compliant or the 32 bit portion of 64 bit PCI slot on the system s motherboard see Figure 1 below 1 Remove the cover of your system 2
29. ose WinXP Promise Ultra133 TX2 IDE Controller from the list that appears on screen and then press the Enter key If using a driver that has not been digitally signed by Microsoft you will be asked if you want to continue the installation Click on Continue anyway When the New Hardware Wizard has finished installing the Promise Ultra ATA 133 software click on Finish Confirming Windows XP Installation a fF ON From Windows XP open the Control Panel from My Computer Click on Performance and maintenance Click on the System icon Choose the Hardware tab and then click the Device Manager tab Click the in front of SCSI controllers WinXP Promise Ultra133 TX2 IDE Controller should appear Ultra133 TX2 User Manual Windows NT 4 x Installing Drivers During New Windows NT 4 0 Installation 1 Start the system installation by booting from the Windows NT disk a Floppy install boot the system with the Windows NT installation diskettes b Floppyless install boot from floppy and type WINNT After files have been copied the system will reboot On the reboot press the F6 key when the message Setup is inspecting your computer s hardware configuration appears c CD ROM disk install boot from the CD ROM disk and press the F6 key when the message Setup is inspecting your computer s hardware configuration appears 2 When the
30. r message in the next phase of the installation Setup did not find any hard disk drives installed in your computer NOTE Restart installation and then use option S to load driver from floppy disk 6 The Windows XP Setup screen will appear again saying Setup will load support for the following mass storage devices The list will include WinXP Promise Ultra133 TX2 IDE Controller NOTE If you need to specify any additional devices to be installed do so at this time Once all devices are specified continue to the next step 7 From the Windows XP Setup screen press the Enter key Setup will now load all device files and then continue the Windows XP installation Ultra133 TX2 User Manual Installing Driver in Existing Windows XP System WARNING If you will be moving the boot drive containing the existing Windows XP operating system to the Ultra133 TX2 card the Ultra133 TX2 driver MUST be loaded on to this hard drive while it is still attached to your existing hard drive controller Do not attach this drive or any other hard drive to the Ultra133 TX2 controller card before completing this step After installing the Ultra133 TX2 card and rebooting your system Windows XP setup will show a Found New Hardware dialog box Under Windows XP Mass Storage Controller will be displayed In the A drive insert the Ultra133 TX2 driver diskette Choose Install the software automatically and press the Enter key Cho
31. s Win9x ME Promise Ultra133 TX2 IDE Controller should appear Ultra133 TX2 User Manual Windows 95 Installing Drivers During New Windows 95 Installation Qr ck 1095 d 10 11 12 13 14 15 After installing the Ultra133 TX2 controller card and configuring the hard drives see Controller Card Installation on page 3 partition and format your hard drive s if necessary Install Windows 95 normally After installation go to the Start menu and choose Settings From the Settings menu choose Control Panel In the Control Panel window double click on the System icon In the System window choose the Device Manager tab In the hierarchical display under Other Devices is a listing for PCI Mass Storage Controller Choose it and then press the Properties button Choose the Driver tab in the Properties window and then press the Update Driver button When asked if you want Windows to search for the driver choose Yes recommended Insert the Ultra133 TX2 Driver diskette into the A drive then press Next When Windows informs you that it was unable to find the drivers press Other Locations In the Select Other Location dialog box type AAWIN9X ME Press OK Windows should inform you that it has found Win9x ME Promise Ultra133 TX2 IDE Controller Press Finish If Windows can t find the ULTRA MPD file type
32. the D NETWARE 312 ENGLISH directory on the CD ROM drive if it is drive letter is D Enter install at the DOS command line Proceed through the installation of NetWare 3 12 as usual until the installation program ends with the cursor at the server console command line At the server console enter the following commands load C SERVER 312 31 2ptd native start npapatch load C SERVER 312 mmattrfx load C SERVER 312 nbi31x Load the ULTRA HAM driver Continue installation by loading INSTALL NLM Create AUTOEXEC NCF as Install prompts you Create STARTUP NCF add the following lines before the line load ULTRA load c SERVER 312 31 2ptd native start npapatch load c SERVER 312 mmattrfx load c SERVER 312 nbi31x Save the file DOWN and EXIT the server Remove the NetWare CD ROM Reboot the server Ultra133 TX2 User Manual Installing Driver For Existing NetWare 3 12 Servers 1 Install the NWPA update as described above 2 Copy the ULTRA HAM driver to the NetWare server directory CASERVER 312 3 Edit STARTUP NCF and add the following lines after any set parameters but before any file loading load c SERVER 312 31 2ptd native start npapatch load c SERVER 312 mmattrfx load c SERVER 312 nbi31x Also add a subsequent line to load ULTRA to load the ULTRA HAM driver 4 Boot the server Ultra133 TX2 User Manual NetWare 4 11 NWPA Update Package Installation Instructions for NetWare 4 11
33. w Hardware Wizard will appear informing you that it has found a PCI Mass Storage Controller Click on Next and from the generated list box choose Specify the location of the driver Advanced Click on Next and from the generated choices choose Specify a location Insert the Ultra133 TX2 Driver diskette in drive A Type AMWIN9X ME in the text box that appears Click on Next A message informing you that Windows Me has found Win9x ME Promise Ultra133 TX2 IDE Controller should appear Click on Next and then on Finish Choose Yes when asked if you want to restart your computer Be sure to eject the diskette from drive A Confirming Driver Installation in Windows Me To confirm that the driver has been properly loaded in Me perform the following steps 1 2 3 Choose Settings from the Start menu Choose Control Panel and then double click on the System icon Choose the Device Manager tab and then click the in front of SCSI amp RAID controllers Win9x ME Promise Ultra133 TX2 IDE Controller should appear Ultra133 TX2 User Manual Windows 98 Installing Drivers During Windows 98 Installation The following details the installation of the Ultra133 TX2 drivers while installing Windows 98 with the Ultra133 TX2 controller card already in place If you re installing the Ultra133 TX2 drivers on a system with Windows 98 already installed see Installing Dr
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