Zambia Revenue Authority TaxOnline Project
Contents
1. nennen 14 Figure 9 Validate Tax Payer Registration 15 FOUG IO Ti uu cae 16 Figure 11 Upload File Confirmation 17 Figure 12 Confirmation for Register Of OTP T 18 gemelas I ____ 18 Figure 14 Filling the OTP Details a aa aa nnn 19 Figure 15 Confirmation of OTP Submission nnne nnne 20 Figure 16 Uploading Registration Page a 20 Figure 17 Uploading File for Registration nnns 21 Figure 18 Confirmation of Uploading File a T aaa r r 22 Figure 19 Transaction ID Generating 22 Figure 20 Continue With the Process Registration Screen 23 Figure 21 Confirmation of Continue Process2. nnn snna nnns stains na sns nans 21 Page 5 of 41 ZRA TaxOnline User Manual e HRegistration v1 0 List of Abbreviations Frequently Asked Question TN Tax Payer Identification Number 6 41 ZRA TaxOnline User Manual e Registration v1 0 1 Introduction The Zambia Revenue Authority ZRA has launched a web portal with Uniform Resource Locator URL http www zra org zm This web portal offers different kind of information on domestic taxes in Zambia The portal offers the following major functionalities 1 e Services namely e Registration e Returns e Amendment e Communication e Payment and also other e Services for Motor Vehicle Registration Driving Permit Stamp Duty and so on News updates circulars and notifications Search functionality Tracking the status of various applications on line Virtual keyboard for entering password FAQs Query posting and replying M ey die Subscribe view the RSS feeds introduction Page 7 of 41 ZRA TaxOnline User Manual e Registration v1 0 2 Introduction to e Registration e Registration is designed to enable the dealers to get them registered online They need not go to the Excise and Taxation Department for registration This functionality s architecture can be described as following two units 1 e Registration This module is designed to enable dealers to get them registered An ackno
3. E EE HH E EE rH EE E E E EE tp I t I EH EL E EE Ep phen thon Aor or oho Ao ooo r d Te TR TODO er HERE eee DELETE S F M Help PAYE amr Figure 28 Filling the PAYE Application Sheet Following are the steps to save a XLS file Fill the template according to the comments and the background colour used Click on validate button After entering the form details will be validate by the system and if they are found correct system will give no error message box will appear otherwise list of error messages will be displayed IV Click on Yes and you will get following dialogue box as shown in Figure 30 v An Upload file is generated which has to be uploaded for PAYE process Page 27 of 41 ZRA TaxOnline User Manual e HRegistration v1 0 PEE PEE PEE EEEE PEE T
4. 30 Figure 35 Browsing the Attachment Document Screen 30 Figure 36 Document Uploaded SOIGGli icta oat ies uu 31 Figure 37 Confirmation of Uploading Documents 31 Figure 38 Submission Confirmation of Upload Documents 32 Figure 39 After Submitting Documents Uploaded 5 32 Figure 40 Path to Open Approval e Registration a 33 Figure 41 List of Approval Task for e Registration a 33 Figure 42 e Registration Approval Page 1 nennen nennen nnne nnne nnne 34 Figure 43 e Registration Approval Page 2 nennen 35 Figure 44 e Registration Approval Page 3 a a 36 Figure 45 e Registration Approval Page 4 37 Figure 46 Additional Place of Business Page a a a nnn nnn 38 Figure 47 Filling the Approval Detai
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6. k E E E k E E E E E E E E E E k Your sheet is validated successfully Do you want to generate upload sheet Vela e aa sa ai sa ee aa asa ana a a a m a a a a a a a a a m a aa a aa ma sa ate s a a a a a wa a m a at Hur rrr ra a rr rrr sese Sese Sese See Sere See Sere See See Tu V M V M V e V V T V V Tee A ttt ete m TT T RA rtt tert rtp HH HH HE HH HH HH EH EHE rH HH HH HE HERE EHE HERE HH EHE eee ere eer HERE 55 Eph DELE EAE E AHEAD E ERA HER EH EH HERE EH EHE ECHTE CX e m X X B eu Lx et i T i md r3 Ll Ll ne ch a p E p E E E E E E E p E 1 p p E p E p E p E E 24 E E p E E E 2504 d d 325 s 25 s 325 s 25 s 325 s 325 s 325 25 s 25 s 25 s 25 s 25 s 25 s 325 s 25 s 25 s s 325 25 iet s s 525 s 25 25 25 s 25 s 25 25 25 25 us 25 25 s 25 s 25 s 25 s 25 25 25 us 25 s 25 s 25 us 525 eee eee eee eee eee
7. Figure 6 Saving Template for Registration 5 Fill the respective tax payer registration details in the template for name physical address tax type business details Page 12 of 41 ZRA TaxOnline User Manual e HRegistration v1 0 PART A TAX TYPE REGISTRATION 1a PURPOSE INITIAL REGISTRATION 1b WHAT ARE YOU REGISTERING FOR Please complete separate annexures for Registration details required under VAT Excise Mineral Royalty PAYE Witholding Tax Presumptive Tax and Base Tax m PART B TPIN REGISTRATION 2 TYPE OF TAXPAYER Please select from down list nr s n ns n nsa mau mam mu m s m s mu m s m s m s m s m s m tthe at oa ohn sha Eee ahaa Ma at SMG cn EE ERR MEE MEE S ES MS E MS EE AAS S ES DEDI D Dp pp D DER Se ee ee eet eet he
8. FORENAME SURNAME Marital Status of applicant GENDER CITIZENSHIP ZAMBIAN NON ZAMBIAN Date ME 9 ATTACHMENTS DIPLOMATIC FOREIGN AFFAIRS ID For Diplomat NRC For individual Citizens amp Residents PASSPORT No For non Citizens amp Residents WORK PERMIT NO For non Citizens amp Residents Refugees wr ms ass Fr Figure 42 e Registration Approval Page 1 Page 34 of 41 ZRA TaxOnline User Manual e HRegistration v1 0 BUSINESS DETAILS 10 BUSINESS NAME 11 TRADING NAME 12 a BUSINESS REGISTRATION NUMBER b DATE OF COMMENCEMENT OF BUSINESS 13a DETAILS OF BUSINESS ACTIVITIES CATEGORY OF BUSINESS ACTIVITY NATURE OF BUSINESS ACTIVITY TYPE OF BUSINESS ACTIVITY DESCRIPTION OF BUSINESS ACTIVITY M SM PRINCIPAL w uwqxWYY E forestry and fishing a A of beverage crops T 2 Delete Modify ANCILLIARY ANCILLIARY Activities of extraterritorial Activities of extraterritorial organizations and bodies and bodies Activities of extraterritorial Activities of extraterritorial organizations and bodies and bodies organizations organizations body 13 b SOURCES OF INCOME EMPLOYMENT a PRINCIPAL EMPLOYER S TPIN b PRINCIPAL EMPLOYER S NAME RENTAL INCOME OTHER INCOME ROYALTY INTEREST DIVIDEND ANNUITY ETC BUSINESS PROFESSION INCOME 14 ESTIMATED TURN
9. a 23 Figure 22 Upload Sheet Validated Confirmation for Additional Place of Business 24 Figure 23 Validation Confirmation for Save File a 24 Figure 24 Uploading File for Additional Place of Business 25 Figure 25 Confirmation for Uploading File a r 25 Figure 26 Summary of Uploading File r nnne nnn 25 Figure 27 Downloading PAYE ____________ 26 Figure 28 Filling the PAYE Application Sheet 27 Figure 29 Validation for PAYE ______ _____ 28 Figure 30 Upload PAYE File u u 28 Figure 31 Summary of Upload rara nc sana dese ne saa dana 29 Figure 32 Acknowledgment Receipt for Tax Payer Registration 29 Figure 33 Upload Document Screen cccccccccsseeseeeceeeeeeeaeesseeceeeeeesaeeeseeceeeeeesesaeseseeeeeessaeaaeeeeeeesssaaaaeses 30 Figure 34 Uploading the Documents for Attachments a
10. MOBILE NUMBER EMAIL ID 16 c GUARDIANSHIP DETAILS APPLICABLE ONLY IN CASE YOU ARE HAVING GUARDIANSHIP FOR ANY INCAPACITATED PERSON i e MINOR PERSON OF UNSOUND MIND LUNATIC IDIOT OR INSANE PERSON IDENTITY TYPE IDENTITY NUMBER ______ TITLE FORENAME MIDDLE NAME SURNAME SOURCES OF INCOME RELATIONSHIP 17 DO YOU HAVE ANY ADDITIONAL PLACE OF BUSINESS if yes please complete separate annexure for additional place of business 17 DO YOU HAVE ANY ADDITIONAL PLACE OF BUSINESS If yes please complete separate annexure for additional place of business 18 LIST BELOW BUSINESSES OFFICIALS DIRECTORS PARTNERS Compulsory for Companies and Partnerships IDENTITY TYPE Select gt IDENTITY NUMBER TITLE Selet FORENAME u a MIDDLE NAME SURNAME PLOT HOUSE NO LY STREET Lo AREA Po BOX Lid COUNTRY Select gt OTHER PROVINCE ZAMBIA PROVINCE Select OTHER TOWN ZAMBIA TOWN Select LANDLINE NUMBER J MOBILE NUMBER J EMAIL ID BUSINESS POSITION Select x PROFIT LOSS SHARING RATIO FOR PARTNERS _ ETE Sete J moam swEwmvrvee __ _____ __ me Firstname __ ___ euvaness Poemon PROTOSS SHARING RANO FOR PARTNER 19 LIST BELOW ANY OTHER BUSINESSES A
11. TASK PENDING FOR LESS THAN SLA PERIOD 3880 TASKS APPROVE REGISTRATION FIRST TIME E REGISTRATION TPIN E REGISTRATION 119 Figure 40 Path to Open Approval e Registration On clicking TPIN e Registration link a page with the list of task pending for approval will be displayed as shown in Figure 41 On clicking the Reference number the form will open for approval E REGISTRATION Total Allowed SLA Days 15 geet ira ca b 5 b OMMI wams 5 Figure 41 List of Approval Task for e Registration Page 33 of 41 ZRA TaxOnline User Manual e HRegistration v1 0 During approval process if any details are found in correct authority can modify the data TPIN REGISTRATION FORM PART A TAX TYPE REGISTRATION 1b WHAT ARE YOU REGISTERING FOR 7 TPIN PAYE INCOME TAX VALUE ADDED TAX TURNOVER TAX PROPERTY TRANSFER MINERAL ROYALTY EXCISE WITHHOLDING TAX PRESUMPTIVE TAX MEDICAL LEVY BASE TAX PART B TPIN REGISTRATION 2 TYPE OF TAXPAYER If Other Please Specify 3 WHY DO YOU NEED A TPIN IMPORT EXPORT MOTORVEHICLE REGISTRATION TRANSFER DIPLOMAT BUSINESS EMPLOYMENT COMMERCIAL EXPORTER TOURIST PUBLIC BENEFIT ORGANISATION DIRECTOR PARTNER DIPLOMATIC MISSIONS OTHER If Other Please Specify PERSONAL DETAILS 4 TITLE MIDDLE NAME
12. tk E E ch ch DTETEHEHTTHEHTEIEHIEEEHEHTEHEHAEEEHAEEEHEHETEEEHEIEEEHEEEEEHEHETEHEHEEEEEHEEEEHEEHEHIETEEEUEEEEHEEHEHEEEEHECETE ECHTE EE HEETE HE ee ee ee See ee eee Krh eieiei iieii pikki a naa tae Sarre eat naa ae nte Er Behn ee hr ae ear ae EEE eee rh ee rhe eee rh ae eh ee See EE HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHMHHHHHHHHHHHH Ht HH ap p E ML LIU UL LT OO M M LT LT LC T PLA A M TL TUO ORO LEM CM MILI reer MM OSSA A hehehehehe
13. To continue with uploading a ise select Continue with a Previous Registration e Refunds e Otjecions Continue with a Pre Payment Registration Downloads address provided in your application Other e Services Help Docs Enter Transaction Code Confirm Demographics R2Y9ZR5 Tag Cloud Please enter result for expression 11045 Please provide the Transaction Code requested below in order to continue with the upload of the applicable templates The Transaction Code has been sent to the email Figure 21 Confirmation of Continue Process 3 2 Additional Place of Business Annexure Form Submission 1 To apply for registration dealer has to download the template from the website It is advisable to always download the latest template for application The user should have Microsoft Office Excel version may be 97 2000 2003 or 2007 installed in the computer for this purpose Page 23 of 41 ZRA TaxOnline User Manual e HRegistration v1 0 2 Click on the download link next to the form name to download the template for the respective Additional Place of Business Annexure Have to fill respective details in application for Additional Place of Business Annexure 4 Once you have completed filling of the sheet press Validate button to validate the data and to generate validated sheets which you need to upload PART A TPIN INFORMATION INITIAL REGISTRAION CE OF BUSINESS ______ Addit
14. Excel 97 Excise Last Updated Date 02 09 2013 Size 1 23 MB Downloads E Registration02092013121724 1 xls 9 16 2013 4 25 PM Microsoft Excel 97 Withholding Tax Last Updated Date 09 09 2013 Size 2 14 MB Recent Places Base Tax Last Updated Date 02 05 2013 Size 1 08 MB Libraries Documents r will be sent on specified email address and mobile number The OTP has to be provided for verification and to proceed 2 Music Pictures Videos Computer amp c C 876543210 cbe File name Registration upload xls Y Files 77 gt Kindly upload file with extension xls Terms and Conditions Agree to the Terms and Conditions 1 DISCLAIMER NOTICE The information provided by ZAMBIA REVENUE AUTHORITY ZRA on the web portal relating to products and services or third party information products and services is provided as is without any representation or endorsement made and without warranty of any kind whether express or implied including but not limited to bd Back to Top 4 Fields marked with are mandatory ETE ETE Figure 17 Uploading File for Registration 8 Following are the screen layouts showing that the template is getting uploaded status If there are no errors in the uploaded template you will find a submit button on the summary page Page 21 of 41 ZRA TaxOnline User Manual e HRegistration v1 0 Logi
15. For non Citizens amp Residents hi Local intranet Protected Mode Off Figure 48 View Uploading Attachments After filling the Approval remarks click on Approval button Will pop up confirmation message asking weather Process the Application or not Click Ok submission confirmation page will be open All fields marked with are mandatory APPLICATION FOR ADDITION UPDATION DELETION OF ADDITIONAL PLACE OF BUSINESS PART A TPIN INFORMATION 1 STAGE OF APPLICATION INITIAL REGISTRATION PART B INFORMATION ABOUT ADDITIONAL PLACE OF BUSINESS 2 DETAILS OF ADDITIONAL PLACE OF BUSINESS Tick on Tax Types only when you intend to add a separate tax type account of that additional place of business Do not tick on tax types when you intend to add the branch details to TPIN only Tick on Tax Types only when you are intend to update the details of that tax type account of that additional place of business Select deletion option only when you are intend to remove the details of an additional place of business which is not having a separate tax type account but is associated with TPIN If you intend to de activate the tax type account of an additional place of business please use the annexure for suspension De Registration re activation of registration VAT VALUE ADDED TAX PAYE PAS AS YOU EARN WHT WITHHOL Message from webpage TYPE OF ADDITIONAL PLACE OF BUSINESS OTHER TYPE OF ADDITIONAL PLACE OF BUSINESS o Are you sure yo
16. Las jate 02 09 2013 Size 4 0 AYE Last U ed Date 02 09 2013 Size 2 35 MB Tag Cloud Tax Payer Registration Last Updated Date 9 2013 5 4 0 PAYE Last Updated Date 02 09 2013 Sze MB Value Added Last Updated Date 02 09 2013 Size 888 KB Excise Last Updated Date 02 09 2013 Size 1 23 MB Additional Place Of Business Last Updated Date 02 09 2013 Size 963 KB Withholding Tax Last Updated Date 09 09 2013 Size 2 14 MB Mineral Royality Tax Last Updated Date 02 09 2013 5 799 Base Tax Last Updated Date 02 09 2013 Size 1 08 MB Presumptive Tax Last Updated Date 02 09 2013 Size 4 4 MB Please provide below details for One Time Password OTP registration random number will be sent on specified email address and mobile number The OTP has to be provided for verification and to proceed further for registration Applicant Name Applicant Email Address Applicant Mobile Number 260 Please enter result for expression 8749 Register for Figure 4 Downloading Tax Payer Registration Template Page 11 of 41 ZRA TaxOnline User Manual e HRegistration v1 0 3 Click the Save button to save template in the system 1609 20131 74104 15 Microsoft Excel 97 2003 Worksheet 10 140 2 11 From While files from the Intemet can be useful same files can potentially harm your computer If you do not trust the source do not open save this
17. OTP has to be provided for verification and to proceed further for registration Applicant Name Banupriya Applicant Email Address banu zra com Applicant Mobile Number 4260 9876543210 Please enter result for expression 94 5 Register for Figure 12 Confirmation for Register of OTP 3 Click on OK from confirmation message an alert will pop up with OTP details as shown in Figure 13 Message from webpage Email OTP 92754 Mobile G012T0 Figure 13 OTP Details Following table explains the data to be filled in fields for OTP registration Table 4 Description of Label Boxes Sr No Label Type Data Type Action to be performed Applicant Name Name of the Applicant Email Id Enter a valid email Id Mobile Number Enter Mobile number Page 18 of 41 ZRA TaxOnline User Manual e Registration v1 0 Table 5 Description of Buttons Button Description _ Confirm with the process Cancel the process Register for OTP Register with the process Re Generate OTP Re Generate OTP details Verify OTP Verify OTP details Fill the OTP details for following screen Login to e Services amp e Registration e Refunds Objections Payment Registration Downloads Other e Services Help Docs Confirm Demographics Tag Cloud You are here gt gt Home gt gt TAX PAYER REGISTRATION TAX PAYER REGISTRATION Download templ
18. PPP mmm mmm mam m n mn m m m m s m TT aan m n m m m m n m m m n mm m m m m m m m m m mam m n m mm m m m n mm m m m mm PTT m H H m m H m m H m B n PEPE EEEE EEEE EEE EEEE EEE EE EEE EEE EEEE EEEE EEEE EEEE EEEE EEEE EEEE EEEE EEEE EEEE EEE EEEE EEEE EEEE EEEE EEEE Ce Ee Ce EEE EEEE EEEE A pero hehehehehe creat ERE ECE REE EERE CECE CECE CEES HERE HE GEHE ERE CECE CECE CECE REECE CECE CECE REECE CECE REECE CECE EERE REECE ECE ECE ECE EGE REGERE EHE HERE ECE EE HERE T mr 5 c c c c I IUE LI LOL M cha LL LO oa LLLI DUUM UM UU ULL UL LUE LI LLLI LII ULL UM LUE LI cha a cha Ma Sa ULL UU ULM UM LS c LUE ie EE ee te ole ole ole ote oie NOU EEUU oe oe oe oe tna ara ara ta a haa tara ana ta stat SAS ae See Se re a pb pret tek T un E EHE Ty TIT TOROS VS Toy 2 oh cheb E E
19. Site Sea rch Login to e Services amp e Registration e Refunds Objections Payment Registration You are here gt gt gt gt TAX PAYER REGISTRATION PAYER REGIS Download template for Tax Payer Registration Mineral Royality Tax Last Updated Date 02 09 2013 Size 799 Message from webpage Presumptive Tax Last Updated Dat Please provide below details for One Time Ar r wan ntinue a you sure you want to continue Applicant Name 260 Applicant Email Address Applicant Mobile Number 9876543210 Register for OTP Provide OTP received on Email 927SIX Provide OTP received on Mobile G012T0 Tax Payer Registration Last Updated Date 02 09 2013 Size 4 0 MB PAYE Last Updated Date 02 09 2013 Size 2 35 MB e Refunds Value Added Tax Last Updated Date 02 09 2013 Size 888 KB Excise Last Updated Date 02 09 2013 Size 1 23 MB amp Objections Additional Place Of Business Last Updated Date 02 09 2013 Size 963 KB Withholding Tax Last Updated Date 09 09 2013 Size 2 14 MB Base Tax Last Updated Date 02 09 2013 Size 1 08 MB address and mobile number The OTP has to be provided for verification and to proceed Verify OTP Re Generate OTP Figure 15 Confirmation of OTP Submission You are here gt gt Home gt gt TAX PAYER REGISTRATION YER REGISTRATION Download template for Tax Payer Registration Tax Payer Registr
20. file What s the risk Figure 5 Save Open Downloaded Tax Payer Registration Template 4 Open the saved template for the tax payer registration eru 5 0 of download htm from 10 140 211 Completed download htm from 1 Save gt REG Portal 45 Sea New folder Login to e Services Organize gt x Favorites E Name Date modified Estimated time left e Services Instructions Download to RE Desktop E Annexure Add Place of Business xls 9 16 2013 5 35 PM Transfer rate T Downloads EF Annexure Add Place of Business UPLO 9 16 2013 5 34 Close this dialog box Annexure Add Place of Business020920 Registration xls Recent Places 9 16 2013 5 32 PM 9 16 2013 5 20 PM dace Libraries 8 Registration upload xls 9 16 2013 5 29 PM Confirm Demographics Documents B Registration02092013121724 xls 9 16 2013 5 01 PM Tag Cloud 2 Music L3 Pictures B Videos Type Microsoft Excel 97 Microsoft Excel 97 Microsoft Excel 97 Microsoft Excel 97 Microsoft Excel 97 Microsoft Excel 97 80 Computer File name ATRA kha A A A Value Added Tax Last Updated Date Save as type Microsoft Excel 97 2003 Worksheet Additional Place Of Business Last Upd Hide Folders Mineral Royality Tax Last Updated
21. is without any representation or endorsement made and without warranty of any kind whether express or implied including but not limited to Fields marked with are mandatory Back to Top 4 Figure 18 Confirmation of Uploading File 9 After uploading an alert will pop up for Transaction Id as shown in Figure 19 10 This transaction id has been displayed randomly This code will be used continues with previous registration Click ok button directly it s going to next process 11 On click the Submit button to Save the Tax Payer Registration data Site Search ZRA Zambia Revenue Authority Microsoft In Summary of Upload Login to e Services i LIN Disclaimer No errors found in the uploaded form eae lj This is your transaction Id R2Y9ZRS Please remember the e Registration code for future transaction This has been sent you through mail e Refunds OK amp Objections Payment Registration Local intranet Protected Mode Off a v 9596 Figure 19 Transaction ID Generating Note The system will not allow submission upload of registration sheet till the errors are corrected Page 22 of 41 ZRA TaxOnline User Manual e HRegistration v1 0 3 1 5 Continue with the Process Registration The section of New Registration allows the Tax Payer to file a New Registration Application while selection of Continue with Previous Registration allows the Tax Payer t
22. m m s x a a UT P pre EH EHE EE EE EE LEE LEE LEER eet DIrapdaown list HERE EHE EE E EHE REFIERE php hp poten pene pH en eM Se ee ee 5 e 5000075 Hp EE Eee LE ELE 500007 TR HE AAAA AAAA EHE HERE EE EHE HET EE EE at rrr ce ot ot at nt nto too at at a nt nt ee eo ae ot oe os at attain ot od ad ad ata att ec at ata heer EE rr EH E Umu uya un EE HE Er eette e A A A A EIE OS M MOSS OCA E IM MI aac It Ut UE OE IE M TUO OS LM AA A UM PLA M TUM M A A M M ULTOR LM ut EL EE pep EE uu EHE E HI EE E EET t EE rrt e TOP PPP PPP m m m m m m m mmm mmn mmu mmm mmm TUTO PPP PPP
23. the Application Once the Acknowledgement completed system will consider this application for Approval process During Approval Rejection process if any details are found in correct authority can modify the data All fields marked with are mandatory Approve Pas Rien Click here to view the reasons for failure of duplicity and logical checks No cases of rejection found against the application Jurisdiction Location Head Quarters Taxpayer Office Type Government funded Projects unde w Approval or Rejection Approval C Rejection A 16 09 2013 Date of Approval or Rejection 16 09 2013 Effective Date Of TPIN Registration El Processing Authority Remarks L Application has i been Approved Approving Authority Remarks Application has been Approved BUSNAME INCOME TAX Approval Rejection Registration Date 01 02 2012 Remarks Interim Save Submit View Uploaded Document Go To Task List Initiate Interview Initiate Inspection Figure 47 Filling the Approval Details Page 38 of 41 ZRA TaxOnline User Manual e HRegistration v1 0 User can view the uploaded documents details Click View Upload Document button new screen will pop up with documents details Zambia Revenue Authority Microsoft Internet Explorer provided by TATA CONSULTANCY SERVICES 1 Sketch Map of Physical Address 2 PASSPORT
24. through web portal Status of this application can be tracked through web portal using the Reference Number and Search Code mentioned above Domestic Taxes Division ZRA Tax Office Royal street Lusaka 32201 P O Box ZRA Tax Office Tel 1800 231 845 Call Center 260 211 380000 260 211 381111 Web www zra org zm ZS Back Continue to Document upioad Figure 32 Acknowledgment Receipt for Tax Payer Registration 3 3 2 Upload Document 1 Click Continue to Online Document Upload Upload Document screen will displaying with Page 29 of 41 ZRA TaxOnline User Manual e HRegistration v1 0 acknowledgement number with search code Click Search new screen will open as shown as Figure 34 You are here gt gt Home gt gt Upload Document Acknowledgment Number 0000130245322 Site Se arc Login to e Services es e Registration i Search Code 7780975865555 5 e Refunds e Objections Payment Registration Help Docs Confirm Demographics Tag Cloud Figure 33 Upload Document Screen e D Login to e Services Upload Document arc You are here gt gt gt gt Upload Document gt am 5 S Acknowledgment Number 0000130245322 e Registration Search Code 7780975865555 e Payment on Document Type Articles of Association e Refunds Document e Objections Kindly upload file with extension rtf pdf
25. to correct the data and upload the template again 7 Click on Submit button directly going to next process Page 28 of 41 ZRA TaxOnline User Manual e HRegistration v1 0 Site Search Summary of Upload No errors found in the uploaded form Login to e Services e Registration e Payment e Refunds e Objections Payment Registration Downloads Other e Services Help Docs Confirm Demographics Figure 31 Summary of Upload Note The system will not allow submission upload of registration sheet till the errors are corrected 3 3 1 Acknowledgement Receipt After completing all individual Non Individual applications you will have screen which shows list of registration made in group registration User requires to generate acknowledgment receipt by clicking on submit for each application S m Login to e Services ch ZAMBIA Working REVENUE To Serve You AUTHORITY fficiently e Registration e Payment e Refunds e Objections Payment Registration Acknowledgement Receipt of e Registration John Christin S 22 Athens Road Athens Road Eastern Province Zambia Email BRUU ZRA COM Contact No 260 123456789 260 122344 Registration Date 16 09 2013 Reference Number 0000130245322 Search Code 7780975865555 Help Docs Confirm Demographics Tag Cloud Other e Services Applied for TPIN Income Tax Note 1 This acknowledgement has been generated
26. 13 18 40 17 Login history Working Serve You Efficiently Change Theme Change Password Update Profile Registration Returns Payment Batch Process Service Desk Compliance Dashboard BI Reports No Data Found PENDING TASKS 7900 TASK PENDING FOR LESS THAN SLA PERIOD 3882 TASKS NOTICE CERTIFICATE PRINTING REGISTRATION REGISTRATION PAY AS YOU EARN REGISTRATION NOTICE 151 gt PRESUMPTIVE TAX REGISTRATION NOTICE 25 STATUTORY VAT REGISTRATION NOTICE 44 NOTICE FOR TPIN AMENDMENT REJECTION 2 VOLUNTARY VAT REGISTRATION NOTICE 99 NOTICE FOR INTERVIEW REGISTRATION 58 BASE TAX REGISTRATION NOTICE 4 MINERAL ROYALTY REGISTRATION NOTICE 46 PROPERTY TRANSFER TAX REGISTRATION NOTICE 44 MEDICAL LEVY REGISTRATION NOTICE 116 INCOME TAX REGISTRATION NOTICE FOR PERSONS OTHER THAN PARTNERSHIPS 53 CERTIFICATE OF VAT REGISTRATION 52 NOTICE FOR INSPECTION REGISTRATION 22 TURNOVER TAX REGISTRATION NOTICE 1 CERTIFICATE OF REGISTRATION 15 NOTICE FOR TPIN APPROVAL 71 INCOME TAX REGISTRATION NOTICE FOR PARTNERSHIP 7 NOTICE FOR TPIN REJECTION 1 NOTICE FOR TPIN AMENDMENT APPROVAL 41 WITHHOLDING TAX REGISTRATION NOTICE 139 EXCISE DUTY REGISTRATION NOTICE 43 Figure 51 Path to Open Notice for Approval After click the Notice for TPIN Approval you can click on respective acknowledgment number to open the Notice of Approval Reference No Firm Name Notice Date from E Notice Date to Receiver Detail G
27. 9 16 2013 4 23 PM Microsoft T Favorites EE Desktop Downloads L Recent Places Libraries Documents Music _ File name Registration upload xls Save as type Excel Files xls Authors Litty Mathew Tags Add tag Hide Folders Figure 10 Upload File Following tables explains the data to be filled in fields for uploading registration Table 1 Description of Buttons LI Save the Template the desired location Cancel the process Table 2 Description of Labels Boxes Labels Description Enter the Name of the file Save as type Select Excel files from the Dropdown default Page 16 of 41 ZRA TaxOnline User Manual e HRegistration v1 0 6 Type relevant name in file name and click to save button You will get following dialog box as shown in Figure 11 SEER EEE EEE EEE CEE EEE No Error Found Upload file is saved CAUsers 363047 Desktop reg MRegistration upload xls Figure 11 Upload File Confirmation 7 upload file is generate which has to be uploaded for the registration process Following table explains the data to be filled in fields for upload confirmation Table 3 Description of Button Confirm with the process 3 1 4 Upload and Submit the Form 1 After downloading the templates please fill the templates as per the comments mentioned For uploading the filled template Tax Payer Registration
28. AYER REGISTRATION TAX PAYER REGISTRATION Instructions Login to e Services EXE E 9 4 e Registration To register online as a Tax Payer please select New Form from the box below ePayment To continue with uploading annexures at a later point in time to complete the registation please select Continue with a Previous Registration e Refunds amp Objections New Form Payment Registration Help Docs Download template for Tax Payer Registration Confirm Demographics Tax Payer Registration Last Updated Date 02 09 2013 Size 4 0 MB PAYE Last Updated Date 02 09 2013 Size 2 35 MB Tag Cloud Value Added Tax Last Updated Date 02 09 2013 Size 888 Excise Last Updated Date 02 09 2013 Size 1 23 MB Additional Place Of Business Last Updated Date 02 09 2013 Size 963 Withholding Tax Last Updated Date 09 09 2013 Size 2 14 MB Mineral Royality Tax Last Updated Date 02 09 2013 5 799 Base Tax Last Updated Date 02 05 2013 Size 1 08 MB Presumptive Tax Last Updated Date 02 09 2013 Size 4 4 MB Please provide below details for One Time Password OTP registration A random number will be sent on specified email address and mobile number The OTP has to be provided for verification and to proceed further for registration Applicant Name Applicant Email Address Applicant Mobile Number 260 Please enter result for expression 8749 R
29. EE 1 MM ME MM 3 WHY DO Y A TPIN IMPORT EXPORT I _ ves from list 5 Figure 8 Filling the Details for Tax Payer Registration 3 Click the Validate button to validate the data and to generate the validated sheet which you need to upload After uploading the data template size will be increased to 20 kb The Registration dialog box with the message Your sheet is validated successfully Do you want to generate upload sheet Page 14 of 41 ZRA TaxOnline User Manual e HRegistration v1 0 1 PART TAX AGENT DETAILS Attach Authorization Letter 25 IF YOU HAVE A TAX AGENT TO CONDUCT YOUR TAX AFFAIRS FILL IN THEIR 2 DET 7 1000005607 Registration h Your sheet is validated successfully Do you want to generate upload 4 k H Help PartAB SectionAB SectionC Parte Figure 9 Validate Tax Payer Registration 4 After entering the form details will be validate by the system and if they are found correct system will give no error message box will appear otherwise list of error messages will be displayed 5 Click the Yes button The Save As pop up window appears Page 15 of 41 ZRA TaxOnline User Manual e HRegistration v1 0 at Save As a amp Users k 363047 k Desktop k XX Organize Mew folder FA Microsoft Excel Name Date modified Type Registration upload xls
30. OVER PER ANNUM K 15 ADDRESS DETAILS PHYSICAL ADDRESS Attach a sketch map of Physical Address If you are a foreign incorporated company please quote the address of your permanent establishment here PLOT HOUSE NO s STREET fine P O BOX COUNTRY ZAMBIA PROVINCE TOWN Londen LANDLINE NUMBER MOBILE NUMBER EMAIL ID MAILING ADDRESS IS YOUR MAILING ADDRESS SAME AS YOUR PHYSICAL ADDRESS ABOVE C NO YES IF NO PROVIDE YOUR MAILING ADDRESS DETAILS PLOT HOUSE NO Ee STREET MAILING ADDRESS IS YOUR MAILING ADDRESS SAME AS YOUR PHYSICAL ADDRESS ABOVE NO YES IF NO PROVIDE YOUR MAILING ADDRESS DETAILS PLOT HOUSE NO sz STREET AREA P O BOX COUNTRY PROVINCE TOWN LANDLINE NUMBER MOBILE NUMBER EMAIL ID Figure 43 e Registration Approval Page 2 Page 35 of 41 ZRA TaxOnline User Manual e HRegistration v1 0 All fields marked with are mandatory SS inus Dua 16 a DETAILS OF YOUR PRINCIPAL CONTACT PERSON TETLE iss FORENAME MIDDLE NAME SURNAME POSITION PLOT HOUSE NO STREET AREA P O BOX COUNTRY PROVINCE TOWN LANDLINE NUMBER MOBILE NUMBER EMAIL ID 16 b ALTERNATE CONTACT DETAILS TPIN TITLE Ms A FORENAME MIDDLE NAME SURNAME RELATIONSHIP WITH APPLICANT PLOT HOUSE NO STREET AREA P O BOX COUNTRY PROVINCE Central Province TOWN LANDLINE NUMBER
31. PEE OE OE OA A ERE REM THER HERE ei R eck eee cere eee eee REGERE 2 up E HAE HET ue T SS uH ut Herr Ep Lr P kek cbt ep ch choke EE EE A pesi E t re EH er HE EE E LL tr m m m m m m m m mm m s n mm m m m H m HIR HO H m HIR RON H m HIR H m RIS s m H m H m NOR H m H m ROS m m mos mos mos n u m n a m m n a HIR n a H m H m m m H H m H H H n Hp EHE E e E E ur E EE repete EE EHE rere E E pp E E eet c E EE rp E EE
32. SSOCIATED WITH THIS APPLICATION ASSOCIATION TYPE Select x TPIN BUSINESS NAME o ETE exe ce j 1 1 a4xsscuamwrr 8 1 1 5 1 8 8 S 5 75 1 J Delete PARTNERSHIP COMPANY BUSINESS 1000005742 ra InterimSave View Uploaded Document Go To Task List Initiate Interview Initiate Inspection Figure 44 e Registration Approval Page 3 Page 36 of 41 ZRA TaxOnline User Manual e HRegistration v1 0 fields marked with are mandatory 20 LIST VALUE OF ASSETS OF THE BUSINESS ESTIMATES K Compulsory for Income Tax amp Turnover Tax Registration MOTOR VEHICLES PLANT AND MACHINERY 15600 FURNITURE AND FITTINGS 200 00 OFFICE EQUIPMENT LAND AND BUILDINGS STOCK OF FINISHED GOODS SHARES IN COMPANIES TREASURY BILL AND GOVT BONDS CASH AT BANK CASH IN HAND 400 00 STOCK OF MATERIALS FOR MANUFACTURE OF GOODS FOR RESALE OTHER PLEASE SPECIFY lt 21 DETAILS OF SOURCE OF CAPITAL AND AMOUNT OF CAPITAL SOURCE OF CAPITAL AMOUNT OF CAPITAL pum mee 35 wap 1 3 06 souwtorcamat 6 0 1 3 3 9 0 AMOUNOFCAPTAL 8 3 38 1 1 Delete 5 600 000 00 22 BUSINESS PROPERTY Tick appropriate box ownep 23 a AMOUNT OF REN
33. T PAID b WITHHOLDING TAX DEDUCTIBLE 24 DETAILS OF THE LANDLORD AND ADDRESS OF RENTED PROPERTY IF RENTED TPIN L a FORENAME MIDDLE NAME p 1 SURNAME PLOT HOUSE NO STREET j AREA Cod TOWN L E PROVINCE j country j P O BOX o EMAIL 10 o LANDLINE NUMBER MOBILE NUMBER gt MOBILE NUMBER iz 1 Delete Modify 1000005742 PART C TAX AGENT DETAILS Attach Authorization Letter 25 IF YOU HAVE A TAX AGENT TO CONDUCT YOUR TAX AFFAIRS FILL IN THEIR DETAILS BELOW Tres FORENAME MIDDLE NAME Po SURNAME Cod PLOT HOUSE NO pod STREET AREA TOWN PROVINCE COUNTRY P O BOX EMAIL ID LANDLINE NUMBER MOBILE NUMBER InterimSave Submit View Uploaded Document Go To Task List Initiate Interview Initiate Inspection Figure 45 e Registration Approval Page 4 Page 37 of 41 ZRA TaxOnline User Manual e HRegistration v1 0 AsproveDetais APPLICATION FOR ADDITION UPDATION DELETION OF ADDITIONAL PLACE OF BUSINESS PART TPIN INFORMATION T 3N STAGE OF APPLICATION INITIAL REGISTRATION PART B INFORMATION ABOUT ADDITIONAL PLACE OF BUSINESS r n VE r SS amp SS 2 DETAILS OF ADDITIONAL PLACE OF BUSINESS Tick on Tax Types only when you intend to add a separate tax type account of that additional place of business Do not tick on
34. ZRA TaxOnline User Manual e Registration v1 0 Zambia Revenue Authority Working To Serve You Efficiently TaxOnline Project User Manual e Registration Web Portal September 2013 Version 1 0 Page 1 of 41 ZRA TaxOnline User Manual e Registration v1 0 Contents 1 CN 7 2 Introduction to e Registration 8 3 Navigation of e Registration a aa 9 3 1 GEUN VS 9 3 1 1 Starting with e Registration 9 3 1 2 Downloading Necessary 11 3 1 3 Filing the Detail for Template a 13 3 1 4 Upload and Submit the Form nennen nennen nennen nnn nnns 17 3 1 5 Continue with the Process Registration 23 3 2 Additional Place of Business Annexure Form Submission 23 3 9 PAYE Annexure Form Submission 26 3 3 1 Ac
35. ate for Tax Payer Registration Tax Payer Registration Last Updated Date 02 09 2013 Size 4 0 MB PAYE Last Updated Date 02 09 2013 Size 2 35 MB Value Added Tax Last Updated Date 02 09 2013 Size 888 KB Excise Last Updated Date 02 09 2013 Size 1 23 MB Additional Place Of Business Last Updated Date 02 09 2013 Size 963 KB Withholding Tax Last Updated Date 09 09 2013 Size 2 14 MB Mineral Royality Tax Last Updated Date 02 09 2013 5 799 Base Tax Last Updated Date 02 09 2013 Size 1 08 MB Presumptive Tax Last Updated Date 02 09 2013 Size 4 4 MB provide below details for One Time Password OTP registration A random number will be sent on specified email address and mobile number The OTP has to be provided for verification and to proceed further for registration Applicant Name Banupriya Applicant Email Address banu zra com Applicant Mobile Number 4260 9876543210 Register for OTP Provide OTP received on Email 927SIX Provide OTP received on Mobile G012T0 Verify OTP Re Generate OTP Figure 14 Filling the OTP Details 4 On clicking Verify OTP Button will pop up confirmation message for whether asking Want to Continue or not Click ok the uploading page will be open as shown in Figure 16 Page 19 of 41 ZRA TaxOnline User Manual e HRegistration v1 0 Login to e Services e Registration Payment Registration Confirm Demographics Tag Cloud
36. ation Last Updated Date 02 09 2013 Size 4 0 MB Value Added Tax Last Updated Date 02 09 2013 Size 886 KB Additional Place Of Business Last Updated Date 02 09 2013 Size 963 KB Mineral Royality Tax Last Updated Date 02 09 2013 5 799 KB PAYE Last Updated Date 02 09 2013 Size 2 35 Excise Last Updated Date 02 09 2013 Size 1 23 MB Withholding Tax Last Updated Date 09 09 2013 Size 2 14 MB Base Tax Last Updated Date 02 09 2013 Size 1 08 MB Presumptive Tax Last Updated Date 02 09 2013 Size 4 4 MB Please provide below details for One Time Password OTP registration random number will be sent on specified email address and mobile number The OTP has to be provided for verification and to proceed further for registration Applicant Name Banupriya Applicant Email Address banu zra com Applicant Mobile Number 9876543210 260 Register for OTP Select Preferred Location ADVICE CENTRE LUSAKA Po Browse Fi which can be Kindly upload file with extension xis Upload File o Agree to the Terms and Conditions 1 DISCLAIMER NOTICE The information provided by ZAMBIA REVENUE AUTHORITY ZRA on the web portal relating to products and services or third party information products and services is provided as is without any representation or endorsement made and without warranty of any kind whether express or implied including but not limited to 4 ba
37. e beet beet bette eet eet eb ete eet eb ete e 3 1 3 Filling the Detail for Template After downloading the requisite template data can be entered in the template To enter the data in the template 1 Fill the template with appropriate data 2 Enter the data as per the colour shown in the background and as per the mentioned comments The colour scheme used for templates are as follows Salmon gt Only Alphanumeric values are to be entered in the cell a b Blue Only Numeric Decimal values are to be entered in the cell e Yellow Only Alphabets are to be entered in the cell Q Gary gt Select the data from the displayed drop down list only e Pale Yellow gt Only Date is allowed to be entered in the cell Page 13 of 41 ZRA TaxOnline User Manual e HRegistration v1 0 Following figure depicts the sample template for tax payer registration PART A TAX REGISTRATION 1a PURPOSE INITIAL REGISTRATION 1b WHAT ARE YOU REGISTERING FOR Please complete separate annexures for Registration details required under VAT Excise Mineral Royalty PAYE Witholding Tax Presumptive Tax and Base Tax PART B TPIN REGISTRATION 2 TYPE OF TAXPAYER m m un un Coe eee ee ee ETE ET IET EEEE TIE ETIT ETT a _ HII agaco Ones E EE EE E EEEE EEEE EEE EE
38. ede e ede e ede e ede e ede e ede e ede ede ede ede ede ede edes pese ese e ee e ee ede e se e ede e ede e ede e ede e ede ede ie ede ie ede ie ede ie ede ie ede ie ede e ede ie ede ede e ede ede hott tt ttt ttt ttt ee visse sede eode ede ede ede de ode ode eode e ede ede ede ede ede ede ede ede ede ede ede ee ede ede ede ee ede ee ede ede ee ee eee eese eee LUI UELLE ves ese eee sede e e ede see eee eee eoe ee dee ode eee ode e oa ede ede ede ede ede ede ede ede ede ede ede ie ede ede ie ede ede ede ede ede i ede ede ede ede ede ede ede ede se eee o eese ULL ELLE Bee ee eee ee eee eee eee eee eee v ee ee eee eee Dd od Sos 7 m 7 Sos 7 X m Choose File to Upload Or
39. egister for Figure 3 Taxpayer Registration Form After selecting the form type from the drop down list the new TAX PAYER REGISTRATION form appears as shown in Figure 3 This screen display the details that dealer should be complete while applying for the new registration Page 10 of 41 ZRA TaxOnline User Manual e HRegistration v1 0 3 1 2 Downloading Necessary Template To apply for registration dealer has to download the template from the website It is advisable to always download the latest template for application The user should have Microsoft Office Excel version may be 97 2000 2003 or 2007 installed in the computer for this purpose To download the necessary templates 1 Click the Tax Payer Registration on NEW TAX PAYER REGISTRATION form 2 Download template for the respective tax payer registration You here gt gt Home gt gt TAX PAYER REGISTRATION TAX PAYER REGISTRATION Site Search Login e Services Instructions e Regisiration To register online as a Tax Payer please select New Form from the box below B To continue with uploading annexures at a later point time to complete the registation please select Continue with a Previous Registration e Refunds amp Objections New Form gt Payment Registration Downloads Other e Services Help Docs Download template for Tax Payer Registration Confirm Demographics ayer Regis
40. ganize v New folder m Name Date modified Type BEL Desktop ad Annexure Add Place of Business xls 9 16 2013 5 35 PM Microsoft Excel 97 m Downloads BF Annexure Add Place of Business UPLO 9 16 2013 5 34 PM Microsoft Excel 97 Recent Places ES Annexure Add Place of Business020920 9 16 2013 5 32 PM Microsoft Excel 97 E Annexure PAYE upload xls 9 17 2013 2 10 PM Microsoft Excel 97 Annexure PAYET6092013174300 1 xls 9 17 2013 210 PM Microsoft Excel 97 Documents E Registration xls 9 16 2013 5 20 PM Microsoft Excel 97 2 Music E Registration upload xls 9 16 2013 5 29 PM Microsoft Excel 97 Pictures E Registration02092013121724 xls 9 17 2013 1 56 PM Microsoft Excel 97 Videos amp C C cs D D T File Annexure PAYE upload xls v All Files ase Submit PAYE Annexure n Libraries B Registration gt Figure 30 Upload PAYE File 5 After filling up the details as mentioned above click on the Browse button to select the generated upload file Clicking the submit button will upload the file After uploading the form details will be verified by the system and if they are found correct system will give no error message otherwise list of error messages will be displayed 6 After validation if there is any error in data then the error list showing the error message with the row number and sheet details will be displayed Dealer needs
41. gistration Downloads Other e Services Help Docs Confirm Demographics 1 Sketch Map of Physical Address Delete Tag Cloud Figure 36 Document Uploaded Screen 3 On clicking Submit button will pop up confirmation message asking whether Final Submission of Documents or not You are here gt gt Home gt gt Upload Document Upload Document Acknowledgment Number 0000130245322 Search Code 7780975865555 e Payment Pow Document Type Sketch Map of Physical Address e Refunds Document e Objections jpeg bmp gif tif tiff e Registration Payment Registration be J any further modifications in the documents uploaded Are you sure you Total Records 1 to proceed Current 1 1 This is final submit of documents and you will not be allowed to make Document Help Docs Confirm Demographics 1 Delete Figure 37 Confirmation of Uploading Documents Page 31 of 41 ZRA TaxOnline User Manual e HRegistration v1 0 9 Click Ok will pop up confirmation message for Successfully Submitted You are here gt gt Home gt gt Upload Document Upload Document Login to e Services e Services Downloads Other e Services Help Docs Submitted Sucessfully Confirm Demographics Total Records 2 Current Page 1 1 d 2 Sketch Map of Physical Address Tag Cloud Figure 38 Submission Confirmat
42. ion of Upload Documents You are here gt gt Home gt gt Upload Document Upload Document Acknowledgment Number 0000130245322 e Registration Search Code 7780975865555 e Payment Document Type Passpot e Refunds Document Browse e Objections Kindly upload file with extension rtf pdf jpg jpeg bmp gif tif tiff Payment Registration Downloads Other e Services Total Records 2 Current Page 1 1 Help Docs Confirm Demographics 1 Passport Tag Cloud 2 Sketch Map of Physical Address Figure 39 After Submitting Documents Uploaded Screen 3 4 Approval of e Registration This section describes the process for approval which includes the following a Opening of task of Approval b Initiation of Interview Inspection Approval of Application 3 4 1 Opening Task of Approval You can do so by traversing through Tasks gt Approve gt Registration gt First Time e Registration gt TPIN e Registration on the home page A list of acknowledgement numbers will be displayed Page 32 of 41 ZRA TaxOnline User Manual e HRegistration v1 0 fal Home e About Us th Site Map A Logout El Welcome Detailed data entry authority Commissioner Domestic Taxes Head Quarte Last Login Sep 16 2013 18 40 17 Login history Change Locat Registration Returns Payment Batch Process Service Desk Dashboard BI Reports PENDING TASKS 7898
43. ional place of business WHT WITH 1 Your sheet is validated successfully Do you want to generate upload sheet oOo __ _ oe 39609934 Figure 22 Upload Sheet Validated Confirmation for Additional Place of Business Microsoft Excel Mo Error Found Upload file is saved CAXUsersi36304 PDesktopXREG Portal Annexure Add Place of Business UPLOA D xls Figure 23 Validation Confirmation for Save File 5 After filling up the details as mentioned above click on the Browse button to select the generated upload file Clicking the submit button will upload the file After uploading the form details will be verified by the system and if they are found correct system will give no error message otherwise list of error messages will be displayed 6 After validation if there is any error in data then the error list showing the error message with the row number and sheet details will be displayed Dealer needs to correct the data and upload the template again Page 24 of 41 ZRA TaxOnline User Manual e HRegistration v1 0 Site Search You are here gt gt gt gt Business Branch e Registration Please Submit Annexure IV Login to e Services Download Template Additional Place Of Business Last Updated Date 02 09 2012 Size 963 Other e Services Confirm Demographics Upload C Users 363047 Desktop Fields marked with are ma
44. jpg jpeg bmp gif tif tiff Payment Registration Figure 34 Uploading the Documents for Attachments 2 Select document for mandatory attachments for Tax Payer Document Type from drop down list and Browse the respective documents Click Upload button document details have added by row as shown as Figure 36 You are here gt gt Home gt gt Upload Document Site Search Upload Document Login to e Services DS Acknowledgment Number 0000130245322 e Registration Search Code 7780975865555 e Payment Document Sketch Map of Physical Address Map of Physical Address e Refunds Document C Users 363047 Desktop Capture JPG e Objections Kindly upload file with extension rtf pdf jpg jpeg bmp gif tif tiff Payment Registration Downloads Other e Services Help Docs Confirm Demographics Tag Cloud Figure 35 Browsing the Attachment Document Screen Page 30 of 41 ZRA TaxOnline User Manual e HRegistration v1 0 You are here gt gt Home gt gt Upload Document Acknowledgment Number 0000130245322 Site Search Login to e Services e Registration Search Code 7180975865555 e Payment Document Sketch Map of Physical Address e Refunds Document Po Browe Kindly upload file with extension rtf pdf jpg jpeg bmp gif tif tiff Total Records 1 Current Page 1 1 Payment Re
45. knowledgement Receipt 29 3 3 2 Upload DOCUMEN 29 34 Approval of e Registration a 32 3 4 1 aa 32 3 4 2 Approval of the Application 38 3 5 Notice Certificate Printing a annt nnn nnn nnns nnns 40 3 5 1 Approval NOCO 40 Page 2 of 41 ZRA TaxOnline User Manual e Registration v1 0 List of Figures Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Home sie u 9 Tax Payer Registration FOrm ____ _ __ 10 Taxpayer Registration ____ ____ 10 Downloading Tax Payer Registration Template 11 Save Open Downloaded Tax Payer Registration Template 12 Saving Template for Registration a a a 12 Figure 7 Template for Tax Payer Registration Sheet 13 Figure 8 Filling the Details for Tax Payer
46. l Fields marked with are mandatory Figure 16 Uploading Registration Page Check all the detail and tick on I Agree to terms and conditions On clicking Upload an alert will pop up for confirmation message as shown in Figure 18 Page 20 of 41 ZRA TaxOnline User Manual e HRegistration v1 0 Following table explains the data to be filled in fields for upload document Table 6 Description of Label Boxes Sr No Label Type Data Type Action to be performed Upload File Select the downloaded filled template for Tax Payer Registration form The dealer can upload filled template in xls format or upload file generated by validating the filled template 6 After filling up the details as mentioned above click on the Browse button to select the generated upload file Clicking the Submit button will upload the file After uploading the form details will be verified by the system and if they are found correct system will give no error message otherwise list of error messages will be displayed Dealer needs to correct the data and upload the template again 7 uploading the template it will show you status of the process running on the portal il f Choose File to Upload 2 5 TAX PAYER REGISTRATION ORO a v 4 Searc eg Organize New folder Name Date modified ERE m x Favorites PAYE Last Updated Date 02 09 2013 Size 2 35 MB BEL Desktop El Registration_upload xls 9 16 2013 4 23 PM Microsoft
47. ls 38 Figure 48 View Uploading 39 3 0141 ZRA TaxOnline User Manual e Registration v1 0 Figure 49 Confirmation Of SUDIISSIOFELE ia idees ot tuia a aa 39 Figure 50 TRIN Generating uu uy dete 40 Figure 51 Path to Open Notice for Approval ccccccccccccesseeeeceeeeeeeeeeeeeeeeeeeeesseeeeeceeeeessseeaseeeeeeeeesssaaaesss 40 Figure 52 Approval Notice Pending Task List a a 40 Figure 53 Approval Notice for T PIN nnne nnne nnne nnne nna nnn nnn 41 Page 4 of 41 ZRA TaxOnline User Manual e Registration v1 0 List of Tables TE DOSCHDHOFEOL BEI y aise gcse MU 16 Table 2 Description of Labels Boxes a 16 Table 3 Description of Button 17 Table 4 Description of Label Boxes a a 18 Table 5 Description of Buttons 2 0 0 ee cccccceeccceceeeceecaeeeceeeeeceeceesececseeeeeeceaeeeeseueeeessaaecesseaeceessaeeessaneeessaaes 19 Table 6 Description of Label Boxes
48. n e Services TAX PAYER REGISTRATION amp Registration Download template for Tax Payer Registration e Payment Tax Payer Registration Last Updated Date 02 09 2013 Size 4 0 MB PAYE Last Updated Date 02 09 2013 Size 2 35 MB e Refunds Value Added Tax Last Updated Date 02 05 2013 Size 888 KB Excise Last Updated Date 02 05 2013 Size 1 23 e Objections Additional Place Of Business Last Updated Date 02 09 2013 Size 963 Withholding Tax Last Updated Date 09 09 2013 Size 2 14 Payment Registration Mineral Royality Tax Last Updated Date 02 09 2013 5 799 Base Tax Last Updated Date 02 09 2013 Size 1 08 MB Presumptive Tax Last Updated Date 02 05 2013 Size 4 4 Please provide below details for One Time Password OTP registration A random number will be sent on specified email address and mobile number The OTP has to be provided for verification and to proceed further for registration Applicant Name m Applicant Email Address Applicant Mobile Number Are you sure you want to continue 1 jon Upload ile which can be uploaded Kindly upload file with extension Terms and Conditions F Agree to the Terms and Conditions 1 DISCLAIMER NOTICE a The information provided by ZAMBIA REVENUE ZRA on the web portal relating to products and services or third party information products and services is provided as
49. n the download link next to the form name to download the template for the respective PAYE type 3 Click Have to fill the respective details in application for Pay as Your Earn PAYE 4 Once you have completed filling of the sheet press Validate button to validate the data and to generate validated sheets which you need to upload You are here gt gt Home gt gt PAYE Registration Please Submit PAYE Annexure Login to e Services e Services Download Template PAYE Last Updated Date 16 09 2013 Size 2 35 Downloads Other e Services Upload File Confirm Demographics Fields marked with are mandatory Tag Cloud Help Docs Tax Calendar ZRA Events FAQ Motor Vehicle Tax Calculator PAYE Publications Tenders vacancies Make My Homepage e Registration gt Figure 27 Downloading PAYE Annexure Page 26 of 41 ZRA TaxOnline User Manual e HRegistration v1 0 PART A TPIN INFORMATION 100 000 00 1 000 000 00 Select Yes or No from uum mm RR s m s s m m s s m ss s s m s s z sm s ss s s s s ee s s s m m u s s m u s
50. ndatory Figure 24 Uploading File for Additional Place of Business 7 Click on Submit button will pop up confirmation message asking whether Want to Continue or not Click Ok will displaying submission confirmation for summary of upload Site Search You are here gt gt Home gt gt Business Branch e Registration Please Submit Annexure IV Login to e Services Download Template Additional Place Of Business Last Updated Date 02 09 2013 Size 963 KB Other e Services Confirm Demographics Tag Cloud C Users 363047 Desktop s Fields marked with are mandat Upload File Are you sure you want to continue Figure 25 Confirmation for Uploading File 8 Onclicking Submit button will displaying acknowledgement receipt for e Registration Site Search Login to e Services Summary of Upload No errors found in the uploaded form e Services e Registration e Payment e Refunds e Objections Payment Registration Figure 26 Summary of Uploading File Page 25 of 41 ZRA TaxOnline User Manual e HRegistration v1 0 3 3 PAYE Annexure Form Submission 1 To apply for registration dealer has to download the template from the website It is advisable to always download the latest template for application The user should have Microsoft Office Excel version may be 97 2000 2003 or 2007 installed in the computer for this purpose 2 Click o
51. o Page 1 Total No of Records 71 Records from 1 to 15 Page No 1 of 5 NOTICE FOR TPIN APPROVAL Total Allowed SLA Days 15 146674_1 john christin 16 09 2013 Receiver Details 146662_1 test test 16 09 2013 Receiver Details Figure 52 Approval Notice Pending Task List Page 40 of 41 ZRA TaxOnline User Manual e HRegistration v1 0 On clicking Reference number will displaying Approval Notice REVENUE To Sere AUTHORITY Efficiently Approval Hotice of TPIH Registration TPIN 1000005773 BUSNAME 5 22 ATHENS ROAD ATHENS ROAD Email BRIJU GDZRA COM Date 16 00 2013 Contact 260 123458788 Reference Number 145873 280 122344 Dear Sir Madam Re Approval Notice of TPIN Registration Following your application for Taxpayer Identification Number TPIN this serves to inform you that you have been allocated a Taxpayer Identification Number as shown above The effective date of your registration is 16 08 2013 Please use your in all future transactions and correspondence with the zambia Revenue Authority Any changes of your business details e g Change of address telephone number addition of new partners ceasing of business etc should be communicated to the zambia Revenue Authority in writing within two 2 weeks of the change Please contact the undersigned should you require further informa
52. o continue ahead with a previously incomplete Registration Application Entering the Transactional Id and click Submit button will pop up confirmation message asking whether want to continue or not Click ok directly going to summary of upload page c D You are here gt gt Home gt gt TAX PAYER REGISTRATION TAX PAYER REGISTRATION Instructions Login to e Services Site Search 3 e Registration A To register online as a Tax Payer please select New Form from the box below e Payment B To continue with uploading annexures at a later point in time to complete the registation please select Continue with a Previous Registration e Refunds e Objections Continue with a Previous Registration gt Payment Registration Other e Services Help Docs Please provide the Transaction Code requested below in order to continue with the upload of the applicable templates The Transaction Code has been sent to the email address provided in your application Enter Transaction Code Confirm Demographics R2Y9ZR5 Tag Cloud Please enter result for expression 11045 Figure 20 Continue With the Process Registration Screen Site Search You are here gt gt Home gt gt TAX PAYER REGISTRATION Login to e Services e Registration TAX PAYER REGISTRATION Instructions A T i li Tax Are you sure you want to continue B
53. page again 2 Click the Register for OTP an alert will pop up for confirmation message as shown in Figure 12 Page 17 of 41 ZRA TaxOnline User Manual e HRegistration v1 0 Login to e Services e Registration e Refunds e amp Objections Payment Registration Downloads Other e Services Help Docs Confirm Demographics Tag Cloud You are here gt gt Home gt gt TAX PAYER REGISTRATION TAX PAYER REGISTRATION Instructions To register online as a Tax Payer please select New Form from the box below B To continue with uploading annexures at a later point in time to complete the registation please select Continue with a Previous Registration New Form gt Message from webpage Download template for Tax Payer Registration o Do you want to Register for OTP Tax Payer Registration Last Updated PAYE Last Updated Date 02 09 2013 Size 2 35 MB Value Added Tax Last Updated Date Excise Last Updated Date 02 09 2013 Size 1 23 Additional Place Of Business Last Ug Presumptive Tax Last Updated Date 02 09 2013 5 4 4 MB Withholding Tax Last Updated Date 09 09 2013 Size 2 14 MB Mineral Royality Tax Last Updated Base Tax Last Updated Date 02 09 2013 Size 1 08 MB Please provide below details for One Time Password OTP registration A random number will be sent on specified email address and mobile number The
54. s connected ZRA home page will appears as shown in Figure 1 3 Click the e Registration link which appears on the left hand corner of the home page Our Vision Our Mission Call Centre 260 211 381111 5972 To be a world class organisation recognized as a beacon 260 971281111 of excellence in revenue administration 260 962251111 Login New User Forgot Password Information Corner Miscelleneous Exchange Rates e Customs Help Docs read more Confirm Demographics Holiday List Tag Cloud Tariff Guide nterest Rates London Metal Exchange Prices Practice Notes Convictions Prosecuted Cases Figure 1 Home Page Page 9 of 41 ZRA TaxOnline User Manual e HRegistration v1 0 After clicking the e Registration link the following screen appears Site Search You are here gt gt Home gt gt TAX PAYER REGISTRATION TAX PAYER REGISTRATION 2 Instructions eS LEE a ac gt e Registration A register online as a Tax Payer please select New Form from the box below e Payment B To continue with uploading annexures at a later point in time to complete the registation please select Continue with a Previous Registration e Refunds e Objections Select Payment Registration Figure 2 Tax Payer Registration Form 4 Select the form type from the Tax Payer Registration drop down list You are here gt gt Home gt gt TAX P
55. tax types when you intend to add the branch details to TPIN only Tick on Tax Types only when you are intend to update the details of that tax type account of that additional place of business Select deletion option only when you are intend to remove the details of an additional place of business which is not having a separate tax type account but is associated with TPIN If you intend to de activate the tax type account of an additional place of business please use the annexure for suspension De Registration re activation of registration VAT VALUE ADDED TAX PAYE PAS AS YOU EARN WHT WITHHOLDING TAX ML MEDICAL LEVY TYPE OF ADDITIONAL PLACE OF BUSINESS Select OTHER TYPE OF ADDITIONAL PLACE OF BUSINESS NAME PLOT HOUSE NO STREET AREA COUNTRY Select ZAMBIA PROVINCE ZAMBIA TOWN Select OF BUSINESS ACTIVITY APPLICABLE ONLY IF IS OPTED FOR Select EFFECTIVE DATE OF ADDITION UPDATE FOR ADDITIONAL PLACE OF BUSINESS Seect PAYE Select WHT Select ML Select bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb 1 Detete Modify aRANcH john lo EE SENTARON E A o E Central amp 456123ddddddddddd Province InterimSave Submit View Uploaded Document Go To Task List Initiate Interview Initiate Inspection Figure 46 Additional Place of Business Page 3 4 2 Approval of
56. tion Yours Farthfully C TA M Detailed data entry authonty Commissioner Domestic Taxes 280 2113238 8 NOTE This notice has been issued for and on behalf of the Commissioner General Domestic Taxes Division Heed Quarters Marshall Avenue Luna 0909 Tel 260 215 381500 Call Genter 260 211 381111 260 371 221111 260 5972 Webc wwa zra ong zm Figure 53 Approval Notice for TPIN Page 41 of 41
57. u want to process the application NAME PLOT HOUSE NO STREET AREA COUNTRY ZAMBIA PROVINCE ZAMBIA TOWN P O Box TYPE OF BUSINESS ACTIVITY APPLICABLE ONLY IF PAYE IS OPTED FOR Select EFFECTIVE DATE OF ADDITION UPDATE FOR ADDITIONAL PLACE OF BUSINESS VAT Select PAYE Select w WHT Select w EN coo BE NN NE Figure 49 Confirmation of Submission rH Page 39 of 41 ZRA TaxOnline User Manual e HRegistration v1 0 fal 2 About Us A Help th Site Welcome Detailed data entry authority Commissioner Domestic Taxes Head Last Login Sep 16 2013 18 40 17 Login history Cha Change Password Update Profile Registration Returns Payment Batch Process Compliance Dashboard BI Reports Application for First time Registration has been approved Successfully Acknowledgement Number 0000130245322 Taxpayer Identification Number 1000005773 Figure 50 Generating 3 5 Notice Certificate Printing After the completion of approval rejection process printing of notice takes place To open the task for Notice Printing 3 5 1 Approval Notice You can do so by traversing through by Task gt Notice Certificate Printing gt Registration gt Registration gt Notice for Approval fal Home 2 About Us Help th Site Map A Logout Welcome Detailed data entry authority Commissioner Domestic Taxes Head Quarte Last Login Sep 16 20
58. wledgement receipt is generated on successfully filing of all the required forms 2 Track Your Status This module is designed to enable dealers to view their request form and also track the status of registration request made by them through the portal By entering the acknowledgement number And the search code provided in the acknowledgement receipt the dealer can re print the acknowledgement receipt and registration form uploaded by them on portal Page 8 of 41 ZRA TaxOnline User Manual e HRegistration v1 0 3 Navigation of e Registration e Registration shall allow the tax payer to apply online for registration in domestic taxes 3 1 Getting Started The web portal visitors provide with an e Registration link under e Services on the web portal On selection of the link portal prompts the user to select a New Registration or To Continue with a Previous Registration The section of New Registration allows the Tax Payer to file a New Registration Application while selection of Continue with Previous Registration allows the Tax Payer to continue ahead with a previously incomplete Registration Application 3 1 1 Starting with e Registration To start the application 1 Click the Internet Explore icon The Browser appears Type the URL htip Awww zra org zm in the address bar The website at this URL will be replaced with new website developed whose screen shots are attached from development staging servers 2 Once the website i
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