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Network Video Recorder N-Series

1. All set to Motion All set to Continuous Default Schedule 1 Default Schedule 2 Power Off Options Day of Week SUN MON 4 TUE JWED 5 THU FRI E SAT Single Selection Mode Special day recording schedule 7 2 2013 Normal Day Mode Delete special day Save special day Highlight a time period and press the Set or Clear button Set Clear Alarm Options Schedule Number Sch 01 Ibs Delete Delete All Sensor Event Motion Event Select All Camera Sensor Relay Map Alarm ry ror mr ren on per per E nergency Ala 1 0 at Motion ood a a aa E a a y ii 3 4 1 E 3 4 l E gt 4 Transmission Duration All Continuous J EJ EJ El a E E p a ua a m 5 E 7 8 5 6 7 8 5 6 7 8 e oq _ _ Bass OOO HHH Dodo nN gees 9 10 11 12 9 10 11 12 9 10 11 12 ot Selecte aa ie ae sas O lt u 18 ee E E O 6 E 13 14 15 16 13 14 15 16 13 14 15 16 Schedule Number You can create up to 32 separate schedules Schedules can overlap while still operating independently creating a very detailed recording schedule Special Day Recording Schedule Customize a schedule for a specific day such as a holiday or weekend Alarm Options Specify alarm events that will trigger remote alarm monitor software Power Off Options Use this function to specify time frames for turning off and restarting
2. All set to Motion All set to Continuous Default Schedule 1 Default Schedule 2 Power Off Options Day of Week Special day recording schedule SUN Y MON Y TUE WED THU Y FRI SAT Multi Selection Mode 72 8 2013 Normal Day Mode Delete special day Save special day Highlight a time period and press the Set or Clear button Set Clear Alarm Options Schedule Number Sch 01 A Delete Delete All Sensor Event Motion Event Select All Camera Sensor Relay Map Alarm Mamon EG OERE BAAD o 2 3 4 1 2 3 k 1 2 3 Transmission Duration cH Continuous O E E E O O O O Be E E 15 5 6 7 8 5 6 7 8 5 6 7 8 a Basso ra ef ba Ed Not Selected 9 10 11 12 9 10 11 12 9 10 11 12 Pi FF ot Selecte A saa ime imam inne a x Bl x i x fe x baa A Eee El P2 r 13 14 15 16 13 14 15 16 13 14 15 16 P30 oooo Special Day Schedule You can create unique recording schedules for specific days such as holidays or special events Special day recording schedule _ _ Date Selector Calendar MUSICOS Special Day Mode Normal Day Mode Delete special day ff 2f20l3 Configured Special Days List Creating Editing a Special Day Schedule 1 Click Normal Day Mode to enable the Special Day Mode 2 Seta recording schedule as desired For instructions see the Creating a Recording Schedule Example and Creating a Sensor Schedule
3. Cooling fan intake DVD RW drive 8 x OpenEye NS A Speaker out USB ports LEDs HDD Power switch Microphone in Power N4 Front Panel LEDs Reset Button Power HDD Tray Alarm Mute Failure Power Switch Activity LEDs USB 2 0 ports System HDD NIC 1 and 2 Cooling Fan Intake 18 REAR PANEL CONNECTORS The rear panel of the recorder contains the connectors used to attach cameras sensors and relays to the recorder Below are diagrams that outline the location and description of each connector N2 Rear Panel Cooling fan AC power E a a a m E m O OOA E E 2 Som a CA SS lo VGA DVI D HDMI USB 2 0 Display USB 3 0 Optical output Line in line level port Speaker out Network 5 1 Surround sound Microphone in not used N3 Rear Panel Cooling fan See LL i o EEE o AC power VGA DVI D HDMI USB 2 0 Line in line level USB 3 0 Optical output Display P P Speaker out port Network 5 1 Surround sound Microphone in not used 32521AD 19 NM Rear Panel Cooling fan intake AC power a 0900000 U o Secese 0000000000000 0000000 HERA 0000000000000000000000000000 eoe N oo eoe N oo seetetete 000000000000000000000000000 o o o 45 45 0000000000000000000000000000 ao Y Y Ey dl dl dl dl O O E dl a F 220202020
4. a eee ae eee ee 18 NGS EOE Pall Clieeiiesty escorting ca teed messed tens a Memeess ond E Memeneudnode 18 Rear Panel Connector smtp A dio 19 INZ carac a a ii as 19 No aio ll rR AMG aineena Pu ude a T NS 19 NMirRear Ranes 20 A ab el lS etal iL a on ul cS ale cement 2 20 GETTING STARTED 000000 iaa 21 Identifying Included COMPONENTS iio A A id 21 Keyboard StU seda 22 A aaa cenadae ed ence cadences neds a N 22 Montoro CU seo 23 E A eee ee ee 23 Hard Drive Array AN2 aNd NA ONIY ssc cticerc tastes case illo 24 HIS GV a Had Dive odas 24 N2 DIVE Order adan iia 24 NADHIVE OGE orr iia 24 N2 and N4 Rackmount Kit Installation ccooonccccconnncoconcnncnnnnnononnnnnnnnnncnnncnnnnoncnnnnnnononnnrnnonnnnnnss 25 PRED AnING OM SCT crnce idas 25 Separating the Section of the Rack RAalilS oooonccccnccccocoonccononononononocnnnnonononannnnnnnnononanenonns 25 Installing the Inner Rail Extensions cccccssecccceseeeeseeeeeeaeeeeeceeeeeeseeeeesaueeesaaeeeeseneeessaneeesaaes 26 Installing the Outer Rack Rails oocccccccccccoonnccnnncconononoconnnnnnnnannnnnnnnnononarnnnnnnonononnncnnnnnnnnnnnos 26 installing th RECOKder Imo a Raoul 26 N4 Front BezebNStallator ia 27 TMN OO YoUr RECO E E E E A a 27 TUG ONY OUr ECONO GR sirs a a a a de le le a a e 27 NVR BASICOS a rece eee ance IET E E A eee 28 Setting Me AI AC GLC sc 3 O OA 28 ACCESSING ne DVRs anbsia 28 EXDOMING SENOS me
5. y IP Cameras 4 License Camera Setup Camera Status and Information Network Cameras Currently in Use Channe Device Name Mode IP User Name Password Port Record Steam e TER P Import Export Use Global Camera Setup Manually Add Camera Device Search Advanced Camera Setup Device Name Driver Type Model IP Mac Address User Mame Password Port Add Selected Global Credentials Connecting Manually On the Display screen click Setup Click Camera Setup and then click IP Cameras Click Manually Add Camera Select the Vendor and Model of your network device from the Device Type list Type a Device Name Type the IP URL address Port User ID and Password of the device Click Add Double click in the Channel field and then select the Channel you want to assign this camera to Click Apply S Soe oe AA O 36 Connecting with Find Cameras On the Display screen click Setup Click Camera Setup and then click IP Cameras Click Find Camera to automatically find all connected Network cameras Select the check box next to your desired camera Type the User ID and Password of the device Click Add Selected The camera will appear in the Camera Setup tab Double click in the Channel field and then select the Channel you want to assign this camera to Click Apply A ee A I a Naming Camera Channels OpenEye recommends assigning a descriptive name to each camera channel for easy identification of where the cam
6. Select the event levels Review Dismiss Critical Default Click the On button to display filtered event listings iS NS Add Items to Alarm Confirm List 1 On the Option menu click Setup 2 Type the desired text in the box below the Alarm Confirmation List Alarm Confirmation List gt Rac co Ons Delivery Truck Suspected Theft Note The items in the Alarm Confirmation List will be available on a list under Status Setting on the main Emergency Agent screen Status Setting 3 Click Add Level Default Confirmed Select Type 4 Click OK to save changes and close Select Type the window Raccoons Delivery Truck Suspected Theft 32521AD 105 Search Alarm Window jes Emergency Agent elf E i i Export Option Video Display A PG Fig C AVI File WV Digital Signature Export C A Alarm Setting M Continue Playing a ph Play Controls Go to Next Event Same Camera El E El Le ay Alarm Event Information Go to Previous Event Apply Close Export Quality It may be necessary to reduce the overall size of an AVI file for example to email to someone AVI file sizes can be reduced by reducing the image quality However reducing the image quality causes the AVI video to appear more pixilated When size is not an issue setting quality to 100 is highly recommended Digital Signature Adds a digital signature to the exported JPG image for use
7. You may also specify multiple locations for backup as well as the order The recorder backs up video data using a proprietary compression format that can only be read by the OpenEye Backup Viewer software This ensures the integrity of the data Throughout the backup process the recorder will continue recording data without interruption This is the result of the tremendous multiplexing power of the recorder which allows it to perform virtually all functions without disrupting the recording process Nero Express The recorder uses Windows 7 Embedded running Nero Express 9 0 to write data to the DVD RW Drive This solution allows the recorder software to read and write data to the DVD RW Drive without formatting the disk first Caution Although many features are available within Nero it is highly recommended that you do NOT use any features other than those necessary for the standard backup of video data as outlined in this section loss of information or software instability may result 32521AD 93 General Backup Overview The General Backup screen is used for performing bulk backup of video recorded by all cameras for a selected period or periods to a specified storage location Backup Center rn Sem General Cip Calendar Selected data size 0 MB September 2013 Hour Sun Mon Tue Wed Thu Fri Sat ja 1 2 3 4 5 6 7 e Ha an E 15 20 21 22 23 24 25 26 27 28 ARA EAE N Minute 2 30 1
8. add memos and include the Backup Viewer if needed 1 Inthe Search screen click Save 2 Click the Clip Backup tab 3 Select the drive from the file tree to save data to Hard disk drive removable drive USB CD DVD drive 4 Select your desired cameras from the list 5 Define the Start and End time and date for your backup 6 Select Include Viewer to include a copy of the proprietary Backup Viewer Software to view the clip on virtually any Windows workstation 7 Click Add Memo to include additional information 8 Click Backup to start the backup Note If backing up to a removable USB device click the Unplug or Eject Hardware button after backup is complete to safely remove the device Single Clip Backup Using Bookmark Data 82 Save Clip Backup E My computer Ey Y 275764 MB Free channel selection Channel Name Save ave Clip Backup D Backup 2820303 MB Free backup start r 72 122013 3 41 06 PM gt C Cam1 Position1 C Cam2 Position C Cam3 Position3 C Cam4 Positiong C Cam5 Position5 Cl Cam6 Position C Cam Position Cam8 Position8 C Cam39 Position9 C Cam10 Position10 Unplug or Eject Hardware backup end 72 142013 3 41 11 PM Include Viewer Add Memo Use bookmark data 4 114 p End time 9 53 45 AM 1 Inthe Search screen click Save PP 2 Select the drive from the file tree to save
9. desired use screws to secure the front of the outer rail onto the rack 4 Repeat steps for the other outer rail extension Installing the Recorder into a Rack 26 1 Extend the outer rails 2 Align the inner rails with the outer rails on the rack 3 Slide the inner rails into the outer rails keeping pressure even on both sides When pushed all the way into the rack the rails will click into a locked position preventing removal without pressing the quick release tabs N4 FRONT BEZEL INSTALLATION The N4 is shipped with handles attached to the front of the unit If you choose to mount the front bezel to your recorder you will need to remove the handles and attach the bezel before attaching the rackmount rails 1 Remove the two screws from each handle 2 Install the include bezel clips and fasten with screws 3 Align and slide the right side of the bezel into the right clip Slide the left side of the bezel into the left clip 5 Lock the bezel by turning the key counterclockwise TURNING ON YOUR RECORDER 1 Turn on the monitor and any external peripherals ex Printers External Storage Devices etc connected to the recorder Turn on the Secondary Power Switch located in the rear of the recorder 3 Press the Power Switch located on the front of the recorder 4 The recorder will run a series of self tests If asked to respond to any messages follow the instructions carefully 5
10. ma Ta Ta T T T Emerge icy Alarm TJ a Motion boda aa a ana cai G aa S 1 2 3 4 1 2 i 3 4 Transmission Duration CH Continuous E E E E w A el g fe El El p TE 5 6 7 8 5 6 7 8 5 6 7 8 All Sensor El E E E O E El ES E E g E n TE 9 10 1 12 9 10 11 12 9 10 11 12 ot Selecte e A a dan ie GE A aa E Be El E 13 14 15 16 13 14 15 16 13 14 15 16 IP3 F 0 0 0 0 v 56 Setting Nighttime Continuous Recording 1 Inthe Schedule Number list select Sch02 2 On the Sch02 row click and drag your mouse to select the hours 0 8 and then click Set 3 On the Sch02 row click and drag your mouse to select the hours 6 11 and then click Set 4 Click 1 in the Camera section repeatedly until a red C continuous appears 5 Repeat for 2 4 in the Camera section 6 Click Apply to save Recording Schedule Pre Defined Schedules Power Off Options All set to Motion All set to Continuous Default Schedule 1 Default Schedule 2 Power Off Options Day of Week Special day recording schedule SUN Y MON ViTUE Y wED Y THU Y FRI SAT Multi Selection Mode 12 20 2013 Normal Day Mode Delete special day Save special day Highlight a time period and press the Set or Clear button Set Clear Alarm Options Schedule Number Sch 02 ndj ah Delete Delete All L Sensor Event E Motion Event Select All Camera Sensor R
11. Backup Viewer option to begin installation When the Welcome screen opens click Next 3 Read the License Agreement and select the appropriate radio button to accept the terms of the license agreement Click Next 4 Select Yes to install the POS component or select No for a basic install Click Next Note The POS component is only necessary when connecting to a server running the POS Upgrade 5 When the Choose Destination Location window opens click Next This will install Backup Viewer in the default destination folder 6 Select the shortcuts to install or clear all boxes for no shortcuts Click Next 7 When the InstallShield Wizard Complete window appears click Finish Setup is now complete Loading Video from DVD or Hard Drive Total Backup Search 1 Open the Backup Viewer program Start gt Programs gt OpenEye gt Backup Viewer gt Backup Viewer 2 Click Open The Total Backup Search window will open P spoon VEE Feo Tea e For DVD ROM data select the appropriate DVD ROM drive letter from the Backup Media box Total Backup Search Choose time to search Clip Search e For hard drive data select either an attached hard drive from the a Backup Media box or select the Open Folder icon to browse to a F specific directory Choose Start Hour YYYY MM DD HH 00 00 Note Once selected available video data will be displayed in the Choose Start Hour field 3 Click on the desired time to select it 4
12. Motion Event or both Select Emergency Alarm Set the Transmission Duration in seconds for this alarm E Pe A A Type up to five Emergency IP of PCs running Emergency Agent software 7 Select the appropriate Emergency IP addresses You can only use one IP address at a time 8 Click Apply to save your settings Note The Emergency Agent uses one port to transfer the data through the network the Emergency Port The port can be adjusted inside the Network menu if necessary lt is recommended that the default setting should be used unless the port must be changed 103 Configuring the Client PC All configurations take place in the Emergency Agent window on the Client PC For descriptions and locations of the buttons and features of the Emergency Agent window refer to the Emergency Agent Window section 1 Open the Emergency Agent window on the SSS gt Client PC Start gt All Programs gt OpenEye gt DVR identification LX Emergency Agent gt Emergency Agent 2 Right click in the DVR list and select New DYR Code DWR Name Enter the DVR Code DVR Name and IP Address of the recorder 3 Click the Options menu and select Setup IP Address 4 Confirm that the Network Port in the Setup window Is set to the same number as the Emergency Port in Network Settings on the Cancel recorder If the numbers are different adjust the Network Port on the client PC to match the recorder 5 Click OK 6 Restar
13. amera 7 Position ensor ensor search Camera 8 Position8 l Sensor8 Sensor 8 Camera 9 Position9 Sensor9 Sensor 9 5 Select the Select Time check box to define a a e a f Camera 12 Position l Sensor ensor specific period E o Sie cla E Camera 14 Position14 l Sensor 14 Sensor 14 6 Select an event type to search in the Select Sort eho pata nll Elric l Camera 16 Position16 l Sensor 16 Sensor 16 Option section Sensor Motion Instant Record or select the All Event Types option 7 Click OK There may be a delay while results are returned Results will be displayed in a column on the right side of the screen Each line represents a segment of video If no results are found NO IMAGE FOUND will appear in the column 8 Once the results are displayed double click any result to play the associated video 9 Once your desired image is found apply it to the Main Search by clicking Close at the bottom of the results column 4 uli p 4 m p l Select Time Select sort option 2 51 06 PM Recvceecesensened C Motion detection 3 51 06 PM C Instant Record C AllEvent Types Cancel Index Search Results Display Event Recorded on Camera Image Display Area Time Event Occurred IR Instant Record Time Lamera 08 34 21 CO Back A 08 35 34 CO Back A 08 36 17 CO Back A E 08 36 38 COBack A E 08 37 17 COBack A E 08 38 49 COBack A M 08 33 31 COl Back A M 08 40
14. bandwidth and less CPU usage The second stream is used for motion detection in the server which lightens the processing load for centrally managed motion detection configurations Dual streaming functions are limited to cameras that support this feature On the Display screen click Setup Click Camera Setup and then click IP Cameras Click the Camera Setup tab Choose which camera you want to configure and double click the Record Stream column Select which Stream you want to assign to be recorded Double click the Transmit Stream column and choose the appropriate stream for remote viewing oo A PO Click Apply to save your selections Assigning Audio Channels to a Network Device 1 Inthe Display screen click Setup 2 Click IP Cameras 3 Click the Camera Setup tab 4 Click the Advanced Camera Setup tab Device Search Advanced Camera Setup PT Camera E Network Camera Motion Detection E Non Decoding Mode Li Ra ile pee rae a id This option disables live viewing of the camera on ee ee ae the server Utilize this option to maximize the motion detection Utilize this option to Sepa E ices masirmize the server s available resources Wide Screen JPEG Alarm Recording Mode i St 1 hi pe Audioa ieam hal Accelerate on Motion Alarm E Record Network Audio Accelerate on Sensor Alarm El Enable Network Audio in Live View Accelerate on User Input Instant Alarm Apply Al 5 Select the camera you want to record audio
15. cameras 1 4 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division menu 2nd Four Cameras View Displays cameras 5 8 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division menu 3rd Four Cameras View Displays cameras 9 12 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division menu 4th Four Cameras View Displays cameras 13 16 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division menu 1st Nine Cameras View Displays cameras 1 9 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division menu 2nd Nine Cameras View Displays cameras 10 18 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division menu Full Screen The Full Screen Option allows you to view the Video Display Area using the entire viewable area on the monitor When this is selected no menu options are visible You can activate the Full Screen Option by clicking on the Full Screen button within the Screen Division menu You can deactivate Full Screen mode by right clicking on th
16. data to a index Tite Hard disk drive removable drive CD DVD drive Sun MonTueWedThu Fi Sat 3 Click Use Bookmark Data 2 5e 14 15 16 17 18 19 20 On the calendar select the date the desired 21 22 23 2 25 26 27 bookmarks were created 22 29 30 31 5 Select the desired bookmark from the list EL wae eN Note To include multiple bookmarks in a clip backup a A m select Multi Backup before selecting the desired bookmarks 6 Click OK Multi backup 7 Select Include Viewer to include a copy of the proprietary Backup Viewer software to view the clip on virtually any Windows workstation 8 Click Backup to start the backup Note If backing up to a removable USB device click the Unplug or Eject Hardware button after backup is complete to safely remove the device INDEX SEARCH Using the Index Search can greatly decrease the amount of time spent searching through saved video The Index Search allows you to perform a search based on criteria such as Sensor Motion and Instant Record events Performing an Index Search 1 Inthe Search screen click Select Date index Search Option 2 Select a date and time and then click OK cameo Hame m Senso Senso name Camera 2 Position Sensor2 Sensor 2 3 Click Index Camera 3 Position Sensor3 Sensor 3 M Camera 4 Positiond l Sensor4 Sensor 4 i i l Camera 5 Position5 Sensor 5 Sensor5 4 Select the cameras and sensors to include in the T Camera Postion Sensor Sensor
17. from in the Network Cameras Currently in Use field 6 Select Record Network Audio 7 Tobe able to hear live audio from the recorder select Enable Network Audio in Live View 8 Click Apply to save your settings 38 Camera Status and Information 32521AD The Camera Status and Information tab displays information for all cameras connected to the OpenEye recorder 1 2 3 hd IP Cameras E E T Fol O ee license Camera Setup Camera Status and Information Monitoring Channel In the Display screen click Setup Click IP Cameras Camera Name Positions Position Positions Position Position Position Positions Position Position Position 0 Position 1 Position 2 Position 3 Position 4 Position 5 Position E Record Stream Hot Connected Not Connected Connected Connected Connected Connected Resolution aude x 1944 1320 1080 ap x 600 1320 1080 Click the Camera Configuration tab IFS Record IFS Transmit Stream Resolution IPS Bit Rat 39 NVR Registration Have the following information available before registering the NVR upgrade Product Serial Number This may be the Product Serial Number displayed on the product sticker on the left side of the recorder or the unique Product Serial Number provided with the purchase of additional channel licenses System ID The System ID is a number that is generated by the OpenEye unit This is a unique code generated u
18. given administrator privileges by enabling all rights however only the true administrator account can access the User Management screen Note The Delete User button immediately deletes the user use cautiously a User Management im y ee Select User User Information din din Administrator Default Permission Hidden Permission Camera Audio Search Camera 1 Audio 1 Setup l Camera 2 Audio 2 ranie Camera 3 Audio 3 Backup m r yer Camera 4 Audio 4 TY Out Camera 5 Audio 5 Relay Out Camera 6 Audio 6 Instant Recording Camera 7 Audio Pan Tilt Advance ee Tl Sudeb Camera 9 Audio 9 Camera 10 Audio 10 Camera 11 Audio 11 Camera 12 Audio 12 Camera 13 Audio 13 Camera 14 Audio 14 User Rank Camera 15 Audio 15 User Auto log off 10 Camera 16 Audio 16 Auto log off 5 Add User Save Delete User Log Off Users who are inactive for the designaed time this settings affects all users Enable Auto Log Off Add a New User In the Display screen click Setup Click User Management Click Add User Type a User Name and Password Type the password again in the Confirm Password field Enable appropriate Permissions Select Camera or Audio channels to hide those channels from the user E E E Assign a User Rank Note See the User Rank section for more information 9 Click Save 10 Click Apply to save your settings 32521AD 63 User Rank The User Ranking st
19. is unique to the application The selected WAV file is played through speakers attached to the recorder Click Browse and then locate your wav file 2 Click Play to test the file 3 Select Activate on Motion Activate on Sensor Alarm or Activate on Sabotage Detection to activate this warning whenever that event occurs 4 Click Apply to save your settings The Display tab allows you to control the on screen appearance of your recorder including the resolution and configuration of multiple monitors amp General Setup y E Y Set monitor Audio Display General Sequencing A Display motion box Motion Bounding B Display Opt toso Huon otion Bounding Box isplay Options ue and the font Y Displays a colored box around the region where motion m Adjust general display options ESR occurs for the On Y Diplay Motion Detection Area Box Y Force window to full screen Screen Displa S how Se nso r Sensor Relay Status Bars Selet Resolution 1280 x 1024 p y Displays the Relay an Sensor icons on the Live View Re ay stat u S ba rS ON 5 window i OSD Font Microsoft Sans Serif Select O n d IS pl ay SC re e n 7l Di Hide Network Connectivity Status from Live View isplay Sensor Status Bar v Display Relay Status Bar Live Decoding 77772 Enabling this option reduces CPU overhead by only displaying Key Frames When enabled 16 IP cameras can be viewed from the Live View Function Enable Key Frame Displa
20. mouse at each point and double click to close the shape 9 Click OK 10 Move the sliders to adjust motion sensitivity and the noise filter O Ea S La O Y 1 l r 1351 y 11 Define the pre alarm and post alarm recording time for a motion event Select Existing Motion Shapes Draw Square Motion Detection rea Draw Polygon Motion Detection rea Draw Circle Motion Detection Area Draw Square Non Motion Detection Draw Poligon Non Motion Detection Draw Circle Non Moton Detection Area Select All Motion Detection areas Delete All Motion Detection areas Pre Alarm Recording 0 120 Seconds The number of seconds the recorder records before motion is detected to ensure any motion occurring between frames is captured set to a value greater than 0 Post Alarm Recording 0 120 Seconds The number of seconds the recorder records after it stops detecting motion Enable Sabotage Detection The Camera Sabotage Detection feature will notify users that the field of vision of a camera has been compromised abruptly changed or detects significant vibration Etc 32521AD To enable Sabotage Detection 1 In the Motion Detection window click the Sabotage Sabotage Detection Detection tab Detects when a camera has been tampered with painted pointed in the wrong direction etc by comparing the Select Enable Sabotage Detection current image to a previously saved image Set the Pi
21. public IP addresses are dynamic unless a static address has been specifically ordered from the internet service provider Enable DDNS To enable this functionality of the recorder follow the steps below 1 Click Setup on the Display screen and log in as Administrator if prompted 2 Click System Information 3 Click Program Management ETC and enter the Administrator password when prompted 4 Click Show to the right of Dynamic DNS Configuration Programs Manager ETC lt Index File name Desc Status Start Stop 2 3 DDNS User Infor Dynamic DNS Configuration NOT RUN Information Col Collects DVR Information and se NOT RUN Perfmon exe Opens Performance monitor NOT RUN 5 Select Enable DDNS 6 Enter the User Name Password and Hostname specified on the DDNS document shipped with your recorder 7 Click OK then close the Program Manager window Note Ensure the recorder has an IP address by setting a static IP address The Network settings may need to be changed If you are not sure of the correct values contact the individual or department responsible for network administration at the site Set the IP Address 32521AD The IP address of the recorder is set in Windows to set the IP address follow the steps below ee ee a On the Display screen click Exit and choose Restart in Windows Mode Right click Network and then click Properties Click Local Area Connection 2 and then click Properties Se
22. settings Contact your System Administrator for additional help with adjusting Internet Explorer settings 4 When the Web Viewer finishes loading click Connect 5 Type the Username and Password of an authorized user 6 The cameras will display Closing the Web Viewer To exit the Web Viewer close Internet Explorer 102 INCLUDED SOFTWARE SETUP MDVR OVERVIEW OpenEye MDVR software available for iPhone iPad and Android devices allows you to access your OpenEye recorder from almost anywhere on your mobile device MDVR gives you the ability to view live video from your cameras using a simple interface For a list of supported models installation instructions and download links visit openeye net EMERGENCY AGENT OVERVIEW The Emergency Agent software is a utility that streams video across a Local Area Network to a Client PC when an alarm is detected on the recorder The streaming video can be stopped played forward and backward in slow motion or regular speed The utility is loaded at startup and placed in the taskbar It constantly monitors for a signal from the recorder When an alarm signal is detected the Emergency Agent Image Viewer window opens and starts playing the video from the camera associated to the alarm Configuring the Recorder To enable the Emergency Agent on the recorder follow these steps In the Display screen click Setup Click Recording Schedule In the Alarm Options section select Sensor Event
23. the user to adjust several different Motion Settings and create motion detection areas Selected camera Camera toggle z Motion Detection Select Channel Camera 01 Position1i X Pre Post Alarm Etc Pre Alarm Recording 120 second max Pre Alarm Min Post Alarm Recording 60 second max Clear motion area Motion Motion Post Alarm min 7 Use Advanced VMD oblea Clear Motion Ar to All Channel A l Apply TA Sensor Post Alarm Min VLE Draw Full Motion Area Setup Advanced Motion Area Draw area Sensitivity Noise Reduction Apply to all Move the sliders to adjust motion sensitivity ri Noise Filter Motion age Ly _ _ 7 iv f E uy Se nsitivity Motion Sensitivity High A Low Advanced Noise Filter High A Low Noise Filter 4 O Increase or decrease the Pre Alarm recording duration Max Pre Alarm 0 Seconds _ recording duration O gt Increase or decrease the Post Alarm recording duration Post alarm Ma motion 10 Seconds duration 10 Seconds Post alarm sensor duratoin Create a Motion Area 44 On the Display screen click Setup Click Motion Detection Select a camera from the Select Channel list Select Detect Detail Motion Area Click Clear Motion Area Click Setup Advanced Motion Area Click a Motion Detection Area shape button O A A A O N Drag the mouse over the camera image Note To create a polygon shape click the
24. then click General Setup Audio The Audio tab allows you to configure audio channels audio playback and set a voice warning q General Setup a LJ Audio Display General Sequencing S t Configure Audio Channels Voice Warning e ec a n 5 Configure Audio Channels to record This option plays an audio W4Y file when Motion au d l O fo r use j or a Sensor Alarm event is detected r with alarm or Audio channels SAR fut Vote Volume ee sensor event ae 1 Audio 1 F Activate on Motion ja 2 v Activate on Sensor Alarm Audio 3 F Activate on Sabotage Detection Audio 4 Record Audio 5 Use live audio Audio 6 Audio 7 Gain Live volume Audio 8 Audio 9 Audio 10 0 47 Audio 12 Ll Audio 11 Audio 13 Audio 14 Audio 15 Audio 16 Control gain and live audio volume for the selected audio channel Configure Audio Channels System Volume 1 Click Volume to adjust the volume of your system 2 Use the slider enter a value or click Mute to disable audio playback 3 Click OK Audio Channels Select an Audio Chanel 2 Select Record and Use Live Audio as desired 3 Adjust the gain and Live Volume for each channel depending on your desired output and microphone sensitivity 4 Click Apply to save your settings 46 Voice Warning Display 32521AD The recorder allows users to play a sound file when either a Motion event or Sensor event occurs This file can be a custom created sound file that
25. with the Digital Signature Verifier to verify integrity of exported images and prevent tampering View Recorded Video 1 Double click an event listing to open the Search Alarm window Use the play controls to locate the desired video Select the Continue Playing check box to watch all recorded events When cleared playback stops at the end of the alarm event 4 Select the Same Camera check box to watch all events recorded by a single camera 5 Click Apply after making any changes Export Video Double click an event listing to open the Search Alarm window Use the play controls to locate the desired video Click Rewind to return to the beginning or desired spot in the video Click Stop Select the Export Option JPG or AVI Select the Digital Signature check box to embed a digital signature in a JPG file Reduce Export Quality only if necessary to reduce the size of the AVI file Click Export et ee oe A a S 106 REMOTE SOFTWARE OVERVIEW The recorder was specifically designed to be fully operated and maintained remotely It connects using the standard TCP IP protocol thorough connection types such as DSL Cable Mode T1 ISDN LAN and more The OpenEye Remote software allows you to view live video search through archived video export images and video clips and have virtually full Setup control OpenEye Remote Software is Microsoft Windows XP Windows Vista and Windows 7 compatible Highlights e Search arc
26. your recorder automatically Default Schedules 32521AD These are pre set schedules Click Default Schedule 1 or Default Schedule 2 to choose either of the following settings When you have decided click Apply to save your settings Note Default Schedules are not configured for use with sensors or alarms Default Schedule 1 e 8amto 5pm Monday through Friday All cameras set to continuous recording e 5 pm to 8am Monday through Friday All cameras set to motion recording e 24 hours Saturday and Sunday All cameras set to motion recording Default Schdeule 2 e All cameras set to motion recording 7 days a week 24 hours per day e Camera 1 is associated with sensor input 1 e Camera 2 is associated with sensor input 2 e Camera 3 associated with sensor input 3 99 Day of the Week Day of Week SUN MON fv TUE WED gt THU FRA SAT Single Selection Made Click Single Selection Mode or Multi Selection Mode to switch between modes of scheduling by day of the week Single Selection Mode Set your schedule one day at a time by selecting the appropriate day Multi Selection Mode Set your schedule for multiple days at once by selecting all the days you want to configure Creating a Recording Schedule Example The following instructions will help you create a simple schedule for cameras 1 through 4 This is designed as a tool to help you understand how to create a schedule When you understand the process of
27. 0 085005015 ae AREA 4 Today gt O ELL E AA Backup Status Description Backup Size 60 MB a FreeSpa Backup Spacef Number Of LJ No Data Media Size 0 MB l C D Fixed drive 282030 2820303 E Hacodad Tina OY CD ROM OMBFr 0 No Backup Item Selected Time Eject CD Fixed HDD l Start Backup Include Viewer Backup Order Network Drive Browse Sa Display all Hard Drives Select Additional Drive Folder Define Drive Priority Select Remote Network Location Hour Minutes Recording data displays in hourly 24 vertical columns and 10 minute 6 horizontal rows segments Green cells indicate time with recorded video Red cells indicate time selected for backup Backup Status Displays the size of all video currently selected for backup the available size of the media currently selected for backup to and the dates and times of video currently selected for backup Fixed HDD Display all Hard Drives Performing a General Backup 94 1 2 3 In the Display screen click Backup Select a date to back up using the calendar Dates highlighted in blue contain recorded data Select the blocks of time to back up using the Hour Minute grid Blocks of time with recorded video are highlighted in green Blocks of time selected for backup are highlighted in red To select video from another date click your desired date in the calendar and repeat step 3 Select the backup drive or drives in the Sel
28. 100 000 DVR_RELAYOUT_100 000 DVR_SEARCH_100 000 DVR_SETUP_100 000 DVR_SHUTDOWN_ 100 000 Description Backup access to DVRs with site code 100 000 Hides audio channel XX for site code 100 000 Hides camera XX for DVRs site code 100 000 Instant recording access to DVR PTZ access to DVRs site code 100 000 Access to advanced PTZ control Access to toggle relays from live view Access to search on DVRs site code 100 000 Access to setup on DVRs site code 100 000 Grants the ability to shut down the DVR server The above site codes may be different depending on what site code the recorder server had when it was logged into Active Directory one of the above groups You can now log in to the recorder server using any of the Active Directory users who belong to WEB VIEWER WEB VIEWER OVERVIEW The recorder allows you to access video using Microsoft Internet Explorer 7 Highlights e View Live Video from most computers e Username and Password protected e Easy to use graphical interface Basics 75 users can access the Web Viewer simultaneously if network bandwidth allows The Web Viewer is an easy secure way to view live video from virtually any computer with an internet connection using Microsoft Internet Explorer In order to log in to the recorder server a user account must be made for the user This ensures that only authorized personnel are allowed to log in In addition each user can be assigned different pr
29. 31 COl Back A M 08 42 12 COl Back A M Typi 32521AD 83 PREVIEW SEARCH Preview Search can be used in a number of circumstances to quickly find an exact moment when an event such as a theft occurred The Preview Search gives a 24 Hour visual overview of a single camera by separating a 24 hour period 1 day into 24 images one image for each hour of the day The search can then be further narrowed down into ten minute increments and one minute increments by selecting one of the images displayed These example images show how the Preview Search functions The first screen that appears has 24 images displayed Each image represents the first second of recorded video in each hour If there is no image recorded during that period then nothing will be displayed When an hour is selected by double clicking on the image a new screen appears with 6 images Each of these images represents the first second of video for a 10 minute segment of video within the selected hour Once a 10 minute segment is selected by double clicking on the image the final screen appears which breaks down that 10 minute segment into 1 minute increments 10 images 1 Day 24 Hours Total 1 Hour Increments 1 Hour Displayed 10 Minute Increments 10 Minutes Displayed 1 Minute Increments 84 Performing a Preview Search 1 Select a single camera channel 2 Click Select Date and then select the day you want to search 3 Click Previe
30. 8 Sequencing The Sequencing tab allows you to set the parameters for viewing groups of screens in sequence in the Live View Auto Sequence Auto Sequencing is available either in the Display screen when Auto Sequencing has been enabled Auto Sequencing conveniently displays video channels at specified intervals and sequences through each selected channel Custom Mode Create non standard screen division layouts Skip 0 FPS Channel Sequence skips cameras with no video signal Create Custom Auto Sequence 32521AD Each screen division can be individually customized but a camera can only be displayed once in each group view All selected screen divisions will be shown when AutoSequence is enabled on the Live View Be sure to clear any screen division you do not want to be displayed during AutoSequence viewing 1 On the Display screen click Setup and then click General Setup 2 Click theSequencing tab 3 Drag and drop cameras from the Channel List to the desired location within the Division Group FO General Setup q E Audio Display General Sequencing 1 4 Division 9 16 Division Channel nai List 1 Division aaa 00000 0a Division Group Auto Sequencing y aa Al BE LILI Skip FPS set to 0 5 Interval sec 4 Select the screen intervals you want to display in each division area 5 Set the Interval time in seconds This dete
31. A separate email notification for each type of event must be set up for a single recipient to receive Event User E Mail notifications for each type of event Ea User 2 Recording Data Check 9 Click Apply to save your settings eee tt Add Update Delete 32521AD Storage Check a RO Set up the General and Users tabs first Click the Storage Check tab Select Enable Define the frequency of storage checks in minutes Select an additional Alert Option if desired Beep or Popup Message Add a Comment that will be seen in the email message if desired Click Apply to save your settings Recording Data Check 66 E a Set up the General and Users tabs first Click the Recording Data Check tab Select Enable Define the frequency of data checks in hours Select the Action Method Popup Message Alert Beep Alert or Email Alert Add a Comment that will be seen in the email message if desired Cick Apply to save your settings SMART Alert Alarm Event Report Star Storage Check Recording Data Check Enable Check Alert Option Beep Popup message Comment SMART Alert Alarm Event Report Star Storage Check Recording Data Check Enable Beep Alert E Mail Alert Comment SMART Alert Note et A ee S Set up the General and Users tabs first Click the SMART Alert tab Select Enable Define the frequency of SMART status checks in hours Select the type of SMAR
32. ANAGEMENT Status Check Email Use the Status Check Email tab in Storage Management to configure settings for status checks and email recipients when status checks require attention This function can keep you apprised of events detected by your system without requiring you to check check the recorder each day General General Users On the Display screen click Setup Click Storage Management ee Click the Status Check Email tab iti Click the General tab Select Enable Email Alarm Primary SMTP Setting oh yee A a Enter a From Name and email Address Note This name and address will appear in the From line of email alert messages Use Login Test 7 Enter the SMTP information for the email account that will be used to send emails from the recorder Contact your administrator for this information if necessary Use Secondary SMTP 8 If using a secondary email account select Use Secondary SMTP and complete the SMTP information 9 Click Test to send a test message to either address Use Login Test 10 Click Apply to save your settings Users 1 On the Display screen click Setup Gansa se 2 Click Storage Management Use dos ds 3 Click the Status Check Email tab 4 Click the Users tab 5 Select the type of Event to send email on 6 Enter the User and E mail Address of a desired recipient 7 Click Add 8 Repeat for additional recipients and types of events Note
33. AUDIO PLAYBACK 32521AD Audio is played back at 48 000Hz To play audio with the video 1 Select a single camera channel The audio channel options will be displayed in the lower right 2 Select a single audio channel to play When an audio channel is selected Sync will be automatically selected 3 Click Play 87 SEARCH IN LIVE The Search in Live feature allows users to review events immediately while monitoring live video Pause rewind and resume live video within seconds of an alarm event or suspicious activity lt 5 OpenEye 1 Right click your desired camera channel and then click Search In Live or click the scroll wheel on the mouse The Search In Live controls will display at the bottom of the image Use the controls to pause rewind move frame by frame or resume playing as desired 4 To exit Search in Live click the scroll wheel on the mouse in the camera area you have been searching 88 ADVANCED PTZ SETUP General The General tab in PTZ Setup allows you to reverse PTZ direction function if necessary enable the use of Onscreen Compass for PTZ control set the soeed for your camera and set the camera ID General Presets Tours Reverse PTZ eneral Options Enable Onscreen n Reverse PTZ Onscreen Compass PTZ Status on Close PTZ status when closing o St t Go to preset PTZ controls on recorder Pp gt y pu Stay tour Speed Adjust Speed PTZ e Set ID PTZ Address S
34. CR the playback picture may become poor and the sound may be distorted If this happens place the recorder away from the TV radio or VCR NOTES ON CLEANING Use a soft dry cloth for cleaning For stubborn dirt soak the cloth in a weak detergent solution wring well and wipe Use a dry cloth to wipe it dry Do not use any type of solvent such as thinner and benzene as they may damage the surface of the recorder If using a chemical saturated cloth to clean the unit follow that product s instructions NOTES ON MAINTENANCE This recorder is designed to last for long periods of time To keep the recorder always operational we recommend regular inspection maintenance cleaning parts or replacement For details contact the nearest dealer NOTES ON MOISTURE CONDENSATION Moisture condensation damages the recorder Read the following information carefully Moisture condensation occurs during the following cases e When this product is brought directly from a cool location to a warm location e When this product is moved to a hot and humid location from a cool location e When this product is moved to a cool and humid location from a warm location e When this product is used in a room where the temperature fluctuates e When this product is used near an air conditioning unit vent e When this product is used in a humid location Do not use the recorder when moisture condensation may occur If the recorder is used in such a situation it m
35. Click OK The video will now load into the Backup Viewer Cancel 32521AD 111 RADIUS OVERVIEW RADIUS software is Network DVR Management Software a powerful utility that allows 100 or more recorders to be controlled using one computer This software allows you to view live video search saved video edit and configure setup on each recorder and import maps of buildings and other locations The RADIUS software was specifically designed as an enterprise software solution Highlights e View Live Video on most computers e Username and Password protected e Easy to use graphical interface Basics In order to log in to the recorder server a user account must be made for each user This ensures that only authorized personnel are allowed to log in In addition each user can be assigned different privileges that allow them or deny them access to different functions Connecting to a Recorder 112 Refer to the Setup section of the RADIUS Manual for information on using the RADIUS Software The RADIUS Manual can be found on the OpenEye Software CD or at http www openeye net www openeye net 1 888 542 1103 2015 OpenEye All rights reserved No part of this publication may be reproduced by any means without written permission from OpenEye The information in this publication is believed to be accurate in all respects However OpenEye cannot assume responsibility for any consequences resulting from the use thereof The informatio
36. Example sections in this chapter 3 Select a day by typing the date or clicking the down arrow to select the date from a calendar Click Save Special Day 5 The special day will appear as a date in the Special Day Schedule To edit this schedule select it and then and repeat steps 1 and 2 6 Click save Special Day When a confirmation message appears click OK 7 Click Apply to save your settings Deleting a Special Day Schedule 1 Select a date from the Special Days list 2 Click Delete Special Day 32521AD 99 Alarm Options 60 Use the Alarm Options section to configure the alarm output for specific events There are two Alarm Options e Sensor Event Trigger an alarm output based on a sensor e Motion Event Trigger an alarm output based on motion detection Motion can be designated as an alarm event Often motion does not need to be treated as an Alarm event For example during work hours motion that occurs is expected and should not be treated as an alarm However after business hours any motion that occurs could be treated as an alarm 1 Inthe Display screen click Setup 2 Click Recording Schedule 3 Inthe Alarm Options section select Sensor Event Motion Event or both 4 Once you have selected an Event option you can select alarm options e Map Alarm This enables the Alarm to activate the Map Alarm function on RADIUS monitoring software e Emergency Alarm Send video to a PC runn
37. Guard Tours Travel Speed The speed between one Preset Position to the next Dwell Time The length of time in seconds that a PTZ Tour displays a Preset Position Run Stop Runs the selected Pan or Tilt tour PTZ Tour Schedule 92 PTZ Tour Schedule x Camera Info Hours 0 23 24 hours Days of the week o y M w E Z o S 4 4 In the Live screen click Setup and then click PTZ Setup Select the PTZ camera you want to configure from the Select Channel list Click Tour Schedule to open the PTZ Tour Schedule window Click and drag the pointer to select blocks of time hours 0 24 on the desired days of the week Click Select When finished click OK to save changes and close the window ot RA BACKING UP VIDEO DATA BACKUP OVERVIEW The Backup Center allows you to back up recorded video data from multiple dates and times to one or more locations including the DVD RW drive Network Storage Locations and External Hard Drives The recorder can easily back up important video data to an internal or external media location The most commonly used media are CD Rs DVD Rs External USB or FireWire Hard Drives and Network Drives Every recorder comes equipped with a DVD RW drive USB port and Network Adapter The recorder is capable of performing a backup to multiple CD DVDs when the file sizes exceed the capacity of a single disk
38. ILES 80 Your recorder can export single images in multiple formats and save video clips in an AVI format JPG and AVI file formats are the most commonly used formats Virtually every computer offers some support for these file formats To export image or video files only one camera can be selected Image Images can be exported in JPG PNG or BMP formats The JPG format creates a small file size but can compromise image quality The PNG format maintains higher image quality creates a medium file size The BMP format produces the highest image quality but creates a large file size Use any of these options to export a single image or frame AVI AVI image data can be stored uncompressed but it is typically compressed using a Windows supplied or third party compression and decompression module called a codec AVI is used to export a video clip Save Clip Backup Save Export type mage File AVI File JPG Original Size Digital Signature 100 000 Quality setup Quality 50 100 100 v Unplug or Eject Hardware 1 Locate your desired video or frame using the Search screen Note To save a JPG or AVI file you can only search one camera channel at a time 2 Click Save 3 Select the appropriate Export Type Image File or AVI File 4 Ifyou are exporting an Image File select the type of file you want to export JPG PNG or BMP Image File a Select Quality 50 100 When size is no
39. INE Ensure that you have properly connected your IP PTZ camera to the network On the Display screen click Setup Click IP Cameras and then click the Advanced Camera Setup tab Select the IP camera from the Network Cameras Currently in Use list Select PTZ Camera Click Apply to save your settings Using the Graphical PTZ Controller 32521AD 1 Inthe Display screen click Pan Tilt 2 Click the viewing area of the PTZ camera you want to control 3 Use the Arrow buttons to control the direction of the PTZ camera 4 To select a new camera click the video display of a different camera on the Display screen display Note Eight directions are available only for select cameras Only four of the PTZ Control buttons work for all protocols UP DOWN LEFT RIGHT Note The Advanced menu panel on the graphical PTZ controller can be used to set PTZ preset positions on supported cameras as well as move to presets up to 254 5 To exit the Graphical PTZ Controller click Pan Tilt again PTZCONTROLS Arrow buttons Current camera channel ZOOM FOCUS IRIS ES e TOURS AUX T PRESET 1 AUX 1 O PRESET 2 X2 MOVO i bz preset 9 ma positions 1 10 PRESETS iS UE ld Ss 6 7 8 9 10 Open amp close ADVANCED CONTROLS the Advanced ABNMA wen Controls panel MENU SELECT CLOSE Open the Camera menu PRESET MENU Set presets and move to presets 11 254 43 MOTION DETECTION SETUP The recorder allows
40. MI Output To TV Digital Display VGA Output To TV Analog Monitor O DVI D Output To TV Digital Display Mu Display Port To TV Digital Display Attach the monitor or monitors to the rear of the recorder using the cable supplied by the monitor manufacturer Refer to the monitor manual for detailed information on how to setup and use it Note The monitor must be capable a minimum screen resolution of 1024 x 768 and support 32 Bit color POWER SETUP WARNING To reduce the risk of electrical shock or damage to the equipment Do not disable the power grounding plug The grounding plug is an important safety feature If the electrical plug you are using does not have a ground plug receptacle contact a licensed electrician to have it replaced with a grounded electrical outlet Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times Disconnect the power from the computer by unplugging the power cord either from the electrical outlet or the computer 32521AD 23 HARD DRIVE ARRAY N2 AND N4 ONLY Hard drives in the N2 and N4 recorders are arranged bottom to top in the HDD cage A minimum of one and a maximum of sixteen hard drives may be installed in the hard drive cage The N4 is shipped with the hard drives in a separate box To insert the drives follow these instructions The drives must be inserted in order 1 16 depending on how many drives you purchased The d
41. OpenEye Network Video Recorder User Manual N Series N4 N3 N2 NM OE N4U16 OE N3U08 OE N2U08 OE NM04 OE N4U32 OE N3U16 OE N2U16 OE NMO08 OE N4U64 OE N3U32 OE N2U32 OE NM16 OE N2U64 www openeye net OpenEye N Series NVR Operations Manual Manual Edition 32521AD FEBRUARY 2015 2015 OPENEYE All Rights Reserved No part of this document may be reproduced by any means electronic or mechanical for any purpose except as expressed in the Software License Agreement OPENEYE shall not be liable for technical or editorial errors or omissions contained herein The information in this document is subject to change without notice The information in this publication is provided as is without warranty of any kind The entire risk arising out of the use of this information remains with recipient In no event shall OPENEYE be liable for any direct consequential incidental special punitive or other damages whatsoever including without limitation damages for loss of business profits business interruption or loss of business information even if OPENEYE has been advised of the possibility of such damages or whether in an action contract or tort including negligence This software and documentation are copyrighted All other rights including ownership of the software are reserved to OPENEYE OPENEYE OpenEye HDDR and High Definition Digital Recorder are registered trademarks of OPENEYE in the United States and elsewh
42. Sensor Event Motion Event Select All Camera Sensor Relay Map Alarm m sen Emergency Alarm 7 21 Motion boda O O EN E o oa E da dd 1 2 3 4 1 2 3 4 1 2 3 4 Transmission Duration CH Continuous E E E E O O O O El El El El 15 5 6 7 8 5 6 7 8 5 6 7 8 Eases pace E E Es Es Es Es ES o ES Es E E Emergency IP xE aa 9 10 11 12 9 10 11 12 9 10 11 12 Pi T ot Selecte e o linia ini U U Eee amp boo a O O O E 2 0 0 0 0 F 13 14 15 16 13 14 15 16 13 14 15 16 Palm oooo 32521AD 57 Creating a Sensor Schedule Example 58 Sensor inputs can be programmed to instantly trigger recording on one or more camera channels when an alarm event occurs Note You must first associate the software sensors with the sensors See the Hybrid Sensor Setup section of this manual for more detail This schedule example will be configured as follows e SUN SAT 12AM 11 59 PM cameras 1 and 2 will be activated by Sensor 3 and Sensor 4 Select Sch01 in the Schedule Number list Click the Single Selection Mode button to enable Multi Selection Mode Select Sun Mon Tue Wed Thu Fri and Sat In the Sch01 row click and drag your mouse to select the entire row Click 1 and 2 in the Camera section repeatedly until a red S Sensor appears Click 3 and 4 in the Sensor section Click Apply to save ee AN Recording Schedule Pre Defined Schedules Power Off Options
43. Sensor Setup Network Device List Select a device Address Part Model Type Sensor count Relay count 10 99 99 2 80 CM 715 0 pene ye 1 1 Sensor Relay list Sensor count DA Sensor Ho OR Relay Ho Apply Close Click Setup 2 Select acamera from the Network Device List In the Sensor Relay list double click DVR Sensor No and then select a sensor to assign to this camera 4 Double click DVR Relay No and then select a relay to assign to this camera 5 Click Apply 6 Click Apply again to save your settings Relays 2 Alarms Sensor 1 Double click Relay Name for each relay to m assign a name Alarms Sensors Relays 2 Click Apply to save your settings Configure Relays M Specify a title for the relays Relay Relay Name 1 Relay 1 Relay 2 Relay 3 Relay 4 Relay 5 Relay 6 Relay 7 Relay 8 Relay 9 Relay 10 Relay 11 Relay 12 Relay 13 Relay 14 Relay 15 Relay 16 BlEjBlojo ajo miau H W H iN H ul rm g 54 RECORDING SCHEDULE The Recording Schedule window allows you to create different recording schedules based on the day time and type of recording desired This window contains the System Restart options To access the Recording Schedule window click Setup in the Live screen and then click Recording Schedule O Recording Schedule 5 EY Recording Schedule Pre Defined Schedules Power Off Options
44. Startup is complete when the OpenEye recorder software is finished loading and displays the main menu screen TURNING OFF YOUR RECORDER 1 On the Live screen of the Server Software click Exit 2 Select Power Off from the list and click OK 3 The recorder may take several minutes to shut down completely Caution Always be sure to follow the proper procedures when turning off the power NEVER disconnect the power to the recorder while it is still running or in the process of shutting down Doing so can cause data loss file corruption system instability and hardware failure 32521AD 27 NVR BASICS SETTING THE TIME AND DATE h oo LP Pa eS O Exit to Windows by clicking Exit on the Display screen and then clicking Restart in Windows Mode Click OK Click Start O and then click Control Panel Click Date and Time and then click Change Date and Time Adjust the Date and Time When finished click OK and then click OK again Close any open windows Click Start and then click Shutdown Select Restart ACCESSING THE DVR UTILITY Exporting Settings 28 Exporting settings can help configure multiple recorders quickly or reconfigure a unit that has been reset to factory defaults Some things must be kept in mind when using this feature You cannot use this function on e Recorders that are different models e When upgrading from certain software versions This feature cannot be used when upgrading from v4
45. T event to trigger an action If selecting for temperature checks define the maximum HDD temperature OpenEye recommends a temperature threshold of 150 F 65 C if you choose to use this function Select an Action Method Beep Alert Popup Message Alert or Email Alert Add a Comment that will be seen in the email message if desired Click Apply to save your settings Alarm Event 32521AD ee A Set up the General and Users tabs first Click the Alarm Event tab Select Enable Define the frequency to send email alerts in minutes Select the Event Type Motion Sensor or No Signal video loss Select With Detail Info to receive a still image attachment of the associated camera in the email message Max Count defines the number of message that will contain detailed data within the frequency time frame Add a Comment that will be seen in the email message if desired Click Apply to save your settings Storage Check Recording Data Check SMART Alert Alarm Event Report Star Enable Beep Alert Popup Message Aler E Mail Alert Control Out 15 Comment Storage Check Recording Data Check SMART Alert Alarm Event Report Star Enable 67 ReportStar SMART 68 A Set up the General and Users tabs first Click the ReportStar tab Select Use ReportStar Enter a numeric Security Code if desired this is an additional security measure to prevent unauthorized users from addin
46. UP OPTIONS SETUP OVERVIEW The Setup options allow you to optimize your recorder by adjusting things like camera names restart schedules recording schedules and more e Recording Schedules Increase the amount of useful recorded video that is saved on the recorder by optimizing the recording schedule Optimize the type of recording by adding motion detection to this as well again increasing the amount of useful video e Camera Naming Name each camera so the location can be easily identified and include any other pertinent information that may be helpful when viewing it on the Video Display Area e Configure Network Cameras Connect to and configure cameras that are available on the network the recorder is connected to SETUP MENU OVERVIEW Ea OpenEye Server LO OpenEye DYR Configuration Configuration Apply button r E 3 4 Camera Setup yw Analog Cameras i aes On screen keyboard D PTZ Setup button y Recording Schedule 2 Alams Sensor Network Setup Setup Options General Setup a User Management 33 Storage Management System Information Ready CAP NUM SCRL 32521AD 35 NETWORK CAMERA SETUP Connect IP cameras to your recorder using a network switch which is connected to the network port on your recorder By default your recorder can display 4 IP camera channels in the Display screen To change this setting see the Edit Live View Channels section Connecting a Network Device
47. aia ii 90 AAA a siden gach a E 90 Using the Graphical PTZ Controller oooccccccccccoccnnncnnnnccononnnonnnnnonononnncnnnnnnnnnnnnnnnnnnnnnnnnnns 91 Using the On Screen Compass dt ii 91 dJnderstanding FOULS essa R ea ueredoeecenad 92 PIZ POU gt CNG Que cuota clic latas 92 BACKING UP VIDEO DATA ii a eae 93 UI A e 93 Nero EXPIESS metralla ias a 93 General Backup OVEVIOW zameria ii A ii eo 94 Performing a General BACKUP siorse oosa a a a 94 Clp BACKUP OVEVIC W ist e ae a 95 Perorming a Cp Back UD sli tdci 95 Scheduled Backup OVervieW oooocccccnccccccooncconnnoconononcnnnnnnnonnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnrnnnnnnonnnannnnnns 96 Activating Scheduled Backup oocccccccccoccoonccnnnccnnnonnncnnnnnnnnnnnnnnnnnnnononannnnnnnonnnnnnrnnnnnnnnnnnnas 96 Specifying Scheduled Backup DIiVeS ccccccooccnncccnncccconoonccnnnnconnnonncnonononononnnnnnnnnnnnnonanennns 96 Pertorming a Scheduled BACK iii alce 97 LANISBN PSTN CONNECTIONS 22 a ee 98 LAN OVER WIG Ws sido tct iii 98 Connecting toa LAN Using TCP A Pron cias 98 Configuring TG PP Settings riin did i 98 ACTIVE DIRECTORY INTEGRATION ais 99 o ne eer ee een oe cae ee ee eee ere orca ee ere eee eee ere eee ee 99 Installed ACHVe Decio astas tener dt dt dd cern ete ee eee 99 WEB VIEWER oa cy a o A A A ice 101 Web Wewe OVE IVC Wise ese Sate 101 Configuring the Recorder for Remote COnne ction ccccccceceeceeeeeeeeeeeeeesaeeeeeeeesessaeneeee
48. ail assembly in the packaging Extend the rail assembly by pulling it outward Press the quick release tab Separate the inner rail extension from the outer rail assembly Fo PI a 5 Repeat steps for the second rail assembly 32521AD 25 Installing the Inner Rail Extensions Installing the Outer Rack Rails Each rackmount kit includes a set of inner rails in two sections inner rails and inner rail extensions The inner rails are pre attached to the chassis and do not interfere with normal use of the chassis if you decide not to use a server rack The inner rail extension is attached to the inner rail to mount the chassis in the rack 1 Place the inner rail extensions on the side of the chassis aligning the hooks of the chassis with the rail extension holes Make sure the extension faces outward just like the pre attached inner rail 2 Slide the extension toward the front of the chassis 3 Optional Secure the chassis with 2 screws as illustrated 4 screws are provided on N4 models 4 Repeat steps for the other inner rail extension Outer rails attach to the rack and hold the chassis in place The outer rails will extend between 30 inches and 33 inches 1 Secure the back end of the outer rail to the rack using the leaf springs and screws provided 2 Press the button where the two outer rails are joined to retract the smaller outer rail 3 Hang the hooks of the rails onto the rack holes and if
49. al PTZ Onscreen menu Since every PTZ camera is different the function of these options can vary slightly Your recorder provides an easy way to access the camera options For explanations of what those options are please refer to the user manual for the camera Note Use the arrow buttons on the PTZ controller to move through the PTZ menu options and or highlight options CONTROLLING A PTZ CAMERA OpenEye recorders provide control for a PAN TILT ZOOM camera in two different ways e Use the Graphical PTZ Controller that appears when the PTZ button is clicked on the Display screen e Use the mouse to control the camera directly from the live video display On Screen Compass 90 PTZ CONTROLS Arrow buttons Using the Graphical PTZ Controller 1 In the Display screen click Pan Tilt 2 Click the viewing area of the PTZ camera you want i Current o control camera 3 Use the Arrow buttons to control the direction of the channel PTZ camera 4 To select a new camera click the video display of a different camera on the Display screen display Note Eight directions are available only for select ZOOM cameras Only four of the PTZ Control buttons work for all protocols UP DOWN LEFT FOCUS RIGHT IRIS Note The Advanced menu panel on the graphical PTZ controller can be used to set PTZ preset e TOURS AUX positions on supported cameras as well as E move to presets up to 254 A Move to mM PRESET2 AUX2 preset 5 To exit
50. al signatures for Afp drives that are attached to this dirital recorder exported video o f C Drive Site Code 100 000 i Total Space 40959 MB ree Free Space 27588 MB o Total HDD Available D Drive Total Space 2820398 MB H D D Space Decoder NA Free Space 2820303 MB E Drive Video Format NTSC Total Space 2861458 MB Free Space 2699703 MB Software Version 5 0 0 Y Drive CD Drive General Notes 7 Currently running software version Contact Information a You can view and edit basic information about to pour digital User E ntered recorder The site code is used to generate digital signatures for exported video Comments General Contact tact N Contact Number Other Management Support Contact Contact Number Program Management E TC AAA Contact Numbers Site Code A user specified unique identification name used by other recorder software to identify the recorder Remote Emergency Agent RADIUS Digital Signature Verifier Contact Information Attach contact information as a digital signature to exported video Other Management Click Program Management to access External Program Management 70 Program Management Setting Up DDNS Dynamic Domain Name System DDNS is a service that provides a static address to simplify remote connection to the recorder This service is most useful for installations where the WAN public IP address is dynamic changes from time to time Most
51. ara Check a 66 A a e a A 67 AIM EVC a aa a a aE 67 o a a eee ene em eee 68 S MARTINO asias 68 DataiManad Met o o a a Ree rd O o ete ee 69 Delete Recorded Dala vd src das 69 10 AA acai winches sie coca ee cas Seabenacmcauseosecseen ee eiaeeeienace 69 Storage Management a atac 69 SY SteVIMO MAI russia ti titi iba 70 Basic IO Matti 70 Program Manage Mennirnir 71 E00 cs ae a a a S 72 ME A 72 EXPORT LOd FSS aa loo ia oeeenes 72 Set Up Log Management Options oocccccnccccccconccnnnncconononoconnnonononancnonnnononnnnnnnnnnnononenanenons 73 Upgrade MTONMA lOs crisi oia il road 74 Remote Software Upgrade creci aeea aaa eaae aaea aeaa deaa 74 Local Software Upgrade cari a R E 74 Manual Sofware Upgrade eeens A E E 75 SEARG a E MRO TOO NE PCS ae a oe EE ee eee ne 76 A 76 A tae ee ade PAE AE E E P EA E E E PA 76 Adjust the Brightness of an IMage ccccccconncnccccnnccnnccnoncnnnonnnncnnnnononcnnnnnnnnnnnnnonnnnnnnonnanrnnnnnnnnness 77 ZOOMING WA OR ANIMAE usa N ETOO 77 ZOOMING IN ON PORTON Okan Mage sn tcs 77 Open Video trom a Saved Location a 77 o le de 77 Glean i a 6 eee eet eer oko rene E N ee eee 77 Instant Recorra ii ds a A 78 Activate Instant Recording ir A it A A A 78 Searching Instant Recorded Video occccconcccoconnncccononoconnnnononnnnonanonononnnnononnnnonannnononnnnenanannss 78 PeMmOrnming a Basica Carso 78 Pining anima de AS 78 DaviiahtSavino TIM Sei socn call usa ste a r a tadidesussb
52. atically DHCP contact the Network Administrator for help assigning a static IP address 7 Ifthe network requires you to specify the DNS information enter it now by selecting the appropriate DNS options 8 When finished configuring the TCP IP settings click OK to close the Internet Protocol TCP IP Properties window 9 Click Close and then Close again to close both Local Area Connection Properties windows ACTIVE DIRECTORY INTEGRATION FEATURES These instructions are for Active Directory Integration with Server Software version 3 6 36 and above e The recorder does not need to be joined to the domain The recorder will query the Active Directory server for accounts and authorization levels e The recorder creates groups within Active Directory for each of the permissions on the recorder Simply join a domain user to these groups to provide access to that function in the recorder e Recorder access within Active Directory is based on the Site Code within the recorder software This allows an administrator to group recorders with the same Site Code e Remote and Multi Site management software works with Active Directory logins INSTALLING ACTIVE DIRECTORY Required Items e Name of Active Directory server e Account in Active Directory server that has Domain Admin rights This user will be used initially to create the Organization Units OUs and Groups within Active Directory 1 Verify that the recorder is connected t
53. ay damage discs and internal parts Remove any CD discs connect the power cord of the recorder to the wall outlet turn on the recorder and leave it for two to three hours After two to three hours the recorder will warm up and evaporate any moisture Keep the recorder connected to the wall and moisture will seldom occur 32540AD 5 WARNING TO REDUCE THE RISK OF ELECTRICAL SHOCK DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE DO NOT OPEN THE CABINET REFER SERVICING TO QUALIFIED PERSONNEL ONLY CAUTION CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL RACK MOUNT INSTRUCTIONS Elevated Operating Ambient If installed in a closed or multi unit rack assembly the operating ambient temperature of the rack environment may be greater than room ambient Therefore consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature Tma specified by the manufacturer Reduced Air Flow Installation of the equipment in a rack should be such that the amount of airflow required for safe operation of the equipment is not compromised Mechanical Loading Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven
54. camera e Mount Type Select the type of mount that matches the location of your 360 camera e Projection type Dewarp your 360 camera image in Spherical or Flat view Panogenics cameras only e Oncam SDK Select to dewarp video footage from an Oncam 360 IP camera e Panamorph SDK Select to dewarp video footage from an Immervision 360 camera e Panogenics SDK Select to dewarp video footage from an AMG Panogenics 360 camera Note 360 Setup Enable 360 Camera e PTZ View Type Mount Type Projection Type all require a 360 camera to function If you do not have a 360 camera ignore these functions 32521AD 37 CAMERA VIEW Recording Status Camera Number and Name Recording Status Indicator The recording status for each camera is displayed in the upper right corner on the Video Display Area There are three different recording statuses O Recording Displayed when the camera is currently being recorded to the recorder U Motion Detection Displayed when a camera set up for motion detection detects motion L Display Displayed when the camera is currently not being recorded to the recorder Special Recording 32 There are two types of Special Recording Text is displayed on the camera display area indicating what type of Special Recording is activated SENSOR Sensor is displayed when a sensor associated with the camera is activated INSTANT Instant Recording is a manual activation of the recording for the select
55. can be used for reference when setting up the N Series recorder and for troubleshooting when a problem occurs Only authorized personnel should attempt to repair this unit OpenEye reserves the right to make changes to the products represented by this manual without notice The following text and symbols mark special messages throughout this guide Note Text set off in this manner indicates topics of interests that can help the user understand the product better Tip Text set off in this manner indicates topics and points of interests that can be helpful when using or settings up the recorder TECHNICIAN NOTES 14 Warning Only authorized technicians trained by OpenEye should attempt to repair this recorder All troubleshooting and repair procedures that may be shown are for reference and minor repair only Because of the complexity of the individual components and subassemblies no one should attempt to make repairs at the component level or to make modifications to any printed wiring board Improper repairs can create a safety hazard And any indications of component replacement or printed wiring board modifications may void any warranty Warning To reduce the risk of electrical shock or damage to the equipment e Do not disable the power grounding plug The grounding plug is an important safety feature e Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times e Disconnect the power fro
56. cceed during the timeout period seconds the connection will be terminated default 60 Emergency Port Connect with the Alarm Monitor software default port 2001 Center Port Connect with the OpenEye remote software Remote Radius MDVR This port must be specified in the remote software to connect to the recorder default port 2000 Note Center Port 1025 is not available Image Port Transfers the video to the OpenEye remote software default port 2002 Search Port Transfers search information to the OpenEye remote software default port 2003 Note If connecting to the recorder through a firewall the above ports must be open to incoming and outgoing traffic Health Check Port Enable RADIUS to receive information regarding the health of the recorder default port 2005 Audio Port Enable two way audio default port 3002 Transport Setup Configure the quality and speed of the video sent to remote clients Keyboard Control Enable the recorder to work with a Keyboard Joystick Controller for a PTZ camera Clip Backup Set the server port for clip backup default port 9876 View IP Address View the IP address of your recorder for use in remote access applications USER MANAGEMENT The User Management screen allows the administrator to create edit and delete user accounts Each user account can be assigned different privileges to limit the usage of the recorder system Users can be
57. cement Parts When replacement parts are required be sure the service technician has used replacement parts specified by the manufacturer or have the same characteristics as the original part Unauthorized substitutions may result in fire electric shock or other hazards Safety Check Upon completion of any service or repairs to this unit ask the service technician to perform safety checks to determine that the unit is in proper operating condition BATTERY EXPLOSION CAUTION STATEMENT CAUTION Risk of Explosion if Battery is replaced by an Incorrect Type Dispose of Used Batteries According to the Instructions NOTES ON HANDLING Please retain the original shipping carton and or packing materials supplied with this product To ensure the integrity of this product when shipping or moving repackage the unit as it was originally received from the manufacturer Do not use volatile liquids such as aerosol spray near this product Do not leave rubber or plastic objects in contact with this product for extended periods of time Rubber or plastic objects left in contact with this product for extended periods of time will leave marks on the finish The top and rear panels of the unit may become warm after long periods of use This is not a malfunction NOTES ON LOCATING Place this unit on a level surface Do not use it on a shaky or unstable surface such as a wobbling table or inclined stand If this unit is placed next to a TV radio or V
58. connnnnnnnnnnnonononnnnnnnnnnnononnnnnnnnnnononons 43 Motion DETECTION Setup vcessias warsiscccsctetaBarseadeodaiddnd atiuddeonedalsntactuadeesaiaeydudzontdeoncduiokanteaeeaterndeade 44 Greate a Mollon ATCA rta id 44 Enable Sabotage Detection ssri a a a ae aaa d aa ea Taai EEEE a 45 E 0 PO OS E O see anes aan 45 General SU e Decade 46 A eerste tesa el oad cat E EEO 46 Configure Audio Channel a a o e lee cats 46 o eee ee eee eee ei i eet eee ania 47 ISP tt ee 47 PIS Oly Dil INS a A ee 48 EE E e EEN ENE AE e sae 48 32540AD 9 OCIS TCI sasetacm ance tce acta testasieacctuacie ase nasaieeosteesraupaeanaauoncasas E 49 PUNO S EOUENC E mie ced ey a nanenae caatnceaeeGdoutensate once a 49 Create Custom Auto SOQUenCe msiretcsecsiais cti tits de 49 PO e tad 50 BaSIGHROS OCD e a sense seccconcegecceen sc oesenieaesnese tn essancemtcueceeerertece eae 50 POSA Ree en a ad 51 ANS SENSOR atiendo cen tsbonadatadantaacatanaancbee 52 A 52 A a sate EEE PEPE IAEE AEE PE S TAE TETEE E EEPE ET EOTS 52 Conrod SS CIS ONS er e ius Nea ceandeluamucn sass anna canta aeatae eae cs yeeseanieeeceetceaaee 52 CUI ALERT ZIP ROSCL aida lid dol dd 53 PAVING SENSO SS UD a 54 atole Scere RN uo Aeste a Screen le aanceeceeaeapichasmeesaeaccssatioacstincadeet eamwstastanent 54 Recording Schedule ia te tes e es 55 Default A A 55 Be cele ec eee tence E se 56 Creating a Recording Schedule Example ccoooconcccnnccccncconccnnnncnonononnnonnnocononancnnnnnnonn
59. creating a schedule create one to suit your specific needs This example schedule will be configured as follows e MON FRI 9AM 5 59PM all 4 cameras will record using MOTION recording e MON FRI 6PM 8 95AM all 4 cameras will record using CONTINUOUS recording e SAT SUN 12AM 11 59PM all 4 cameras will record using MOTION recording Setting Daytime Motion Detection Example 1 Inthe Schedule Number list select Sch01 2 Click Single Selection Mode to change to Multi Selection Mode 3 Select Mon Tue Wed Thu and Fri 4 On the Sch01 row click and drag your mouse to select the hours 9 7 and then click Set 5 Click 1 in the Camera section repeatedly until a green M motion appears 6 Repeat for 2 4 in the Camera section 7 Click Apply to save Recording Schedule Pre Defined Schedules Power Off Options All set to Motion All set to Continuous Default Schedule 1 Default Schedule 2 Power Off Options Day of Week Special day recording schedule SUN VIMON Y TUE ViWED Y THU IFAI SAT Multi Selection Mode 72 8 2013 Normal Day Mode Delete special day Save special day Highlight a time period and press the Set or Clear button Set Clear Alarm Options Schedule Number Sch 01 Delete Delete All 7 Sensor Event F Motion Event Select All Camera Sensor Relay Map Alarm _
60. d 2 1 WDC WD30EURS 635SPKY0 2794 GB 0 29C Good SMART Information Attribute Name Value Worst Thresh Raw Value When failed Read Error Rate 200 200 51 0 Spin Up Time 178 177 21 6091 Start Stop Count 100 100 0 21 Reallocated Sectors Count 200 200 140 0 Seek Enor Rate 200 200 0 0 Power On Hours POH 100 100 0 124 Spin Retry Count 100 253 0 0 Recalibration Retries 100 253 0 0 Device Power Cycle Count 100 100 0 20 Load Unload Cycle 200 200 0 12 Temperature 119 115 0 31 Reallocation Event Count 200 200 0 0 Current Pending Sector Count 200 200 0 0 Uncorrectable Sector Count 100 253 0 0 UltraDMA CRC Error Count 200 200 0 0 Write Eror Rate 100 253 0 0 Data Management The Data Management tab displays the partition scheme and health status of the Hard Disk Drives in the recorder Use this tab to troubleshoot a recorder or verify the amount of Hard Drive storage installed This function is native to the Windows operating system For more information about Disk Management consult a Windows 7 manual Storage Management m Al LISA Status Check E mail Smart Information Data Management HDD Property Use Drive Type Total Size Free Space Etc None Backup D Local Drive 2 69 TB 2 69 TB Record DR E Local Drive 2 72 TB 2 57 TB Delete Recorded Data File Management Enable View File Info 0 Storage Management Delete Data Hide Data Disk Management Delete Recorded Data 1 To delete data select Enabl
61. deo segments if needed 6 To exit Status search with the current image still selected click Status 32521AD 85 OBJECT SEARCH Object Search is a powerful search utility that is used to search a region on the video for any motion changes Results are neatly displayed and can be viewed quickly Ohied e arch Object Search Operation message 1920 x 1080 m Progress Status Progress 0 Clear selection Time 7 2 2013 9 35 35 AM Camera Number 8 Checked frames 0 Stop Reload first frame Found 0 Search rea Cancel Performing an Object Search 86 1 Select a single camera channel 2 Click the calendar icon to select a date and time to r r search start your searc Date 74 2 2013 Date z 2 2013 gt 3 Click Object ime 9335 35 4m Time 10 30 55 AM Click and drag the mouse on the video display to Time define a motion region area To resize the area drag the corners to define your desired size 5 Click Start Search the Object Search Filter Information window will open Sensitivity e Key frame search Faster 6 Select an End date time oe Show detected image Slower 7 Adjust the sensitivity if necessary 8 Click OK 9 Select a motion event from the search results list displayed on the right 10 To start a new object search using the original image click Reload First Frame 11 Clic
62. duled Backup feature one or more 4 Hard Disk Drives 3 storage drives or partitions connected to the recorder must be Local Disk C specified as a backup drive y P 279GB free of 396 GB 1 On the Live screen click Exit and choose Restart in DVR E Windows Mode _ 147 GB free of 213 GB Double click Computer Right click on the drive to specify as a backup drive for gt _ Scheduled Backup and click Rename Rename the drive to a Open Backup Repeat this process for all drives to use for 4 Devices Open in new window Scheduled Backup To remove a drive from use for Scheduled Backup change its name to something other than Backup Open AutoPlay a Share with gt Restore previous versions 4 Restart the application and return to the Schedule tab in the Include in library gt Backup Center window s i Format Note The C Drive CANNOT be used as a backup location Oterd F this is done intentionally to protect the operating o gt Create shortcut system A t Rename Properties 96 Performing a Scheduled Backup 32521AD 1 On the Live screen click Backup Click the Schedule tab Select the blocks of time to back up using the Hour Minute Grid Blocks of time with recorded video are highlighted in green Blocks of time selected for backup are highlighted in red 4 Set the Backup Time to perform the backup 5 Set the Repeat Backup Daily time to specify the number of hour
63. e 2 Select the timeframe of data to delete by selecting the appropriate number of Days you want to retain saved data 3 Select Delete Data or Hide Data 4 Click Apply to delete the data Note Deleting data is permanent It cannot be retrieved File Management 1 Click View File Info to view all file information 2 To export file info click Export and then browse to your desired location 3 Click Save 4 Click Close Storage Management 1 Click Disk Management to access the Disk Management function of the Windows operating system To view this window close the Setup window and then click Exit Select Restart in Windows mode and then click OK 4 For instructions regarding Windows Disk Management please refer to a Windows 7 manual 32521AD 69 System Information The Log Management window provides you the options to overwrite log files or schedule log deletion Basic Information The Information display allows users to define the site code necessary for connecting to remote software save comments relative to the recorder store tech support and contact number information and see the currently running server software version O System Information ld Ey Basic Information Log Files Digital Recorder Information Hard Drive Information up You can view and edit basic information about to pour digital CA You can view basic information related to the hard T recorder The site code is used to generate digit
64. e screen Auto Sequence Sequences through the Screen Divisions sets For example selecting the 1A and then the Loop button will sequence through 1A 2A 3A 4A and then repeat 33 Custom Live View Divisions Customize your Display screen by changing the order of the cameras Each screen division can be individually customized but a camera can only be displayed once in each group view All selected screen divisions will be shown when AutoSequence is enabled on the Display screen Be sure to clear any screen division you do not want to be displayed during AutoSequence viewing Create custom live view divisions 1 On the Display screen click Setup and then click General Setup 2 Click theSequencing tab 3 Drag and drop cameras from the Channel List to the desired location within the Division Group On screen q General Setup ld Ey Audio Display General Sequencing 1 4 Division 9 16 Division 1 Division LLL ODO Do Board No 1 Channel x List Division Group Auto Sequencing Select All A Y Custom mode a v v 4B 0 00 Go a 69 wala El a En Skip cameras with FPS set to 0 5 v Interval sec Select the screen intervals you want to display in each division area 5 Set the Interval time in seconds This determines how long each sequence screen will appear on the Live display 6 To save your settings click Apply 34 SET
65. each alarm you want to create When you have finished click OK In on the POS tab of the General Settings screen click Apply to save your settings Add POS Alert Info Alert 01 Effect C Enable Color C Enable Beep C Enable Popup C Enable Relay 01 O Enable Sensor 01 O Enable Intensive mee Alert String A O Select POS ID Selected List Unselected List lla 2 E 3 4 5 J 6 a lle 8 3 a 10 11 12 Cancel POS Alert Setup POS Alarm Schedule Day of Week E SUN MON TUE WED JTHU FRI SAT Multi Selection Mode aut Jo 1 213 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18l 19 20 211 22 23 E Highlight a time period and press the Set or Clear button POS Alert List Add Index Alert String Applied ID Color 91 ALARMS SENSOR Use the Alarms Sensor menu to configure your alarms sensors and relays To access the Alarms Sensors Setup screen click Setup on the Live screen and then click Alarms Sensor Alarms 2 Alarms Sensor Intensive on Recording Enable this function to increase the frame rate and resolution for a camera if an alarm or sensor is activated or if motion is detected Alarms Sensors Relays Intensive on Recording This option increases the IPS and resolution of a camera lt when a Sensor Alarm or Motion event occurs Video Los
66. ead before upgrade system 1 Minimum 5Gb or higher storage required on HDD 2 Do not reboot system or disconnect network until system upgrage is completed 3 Running features HNWR exe NVRUti exe Uninstall exe Logviewer exe etc during update may cause failure on upgrade process 4 Manufacture has no responsibilities about abnormal system running by the result of wrong update as above Remote Software Upgrade Note Server Software can be upgraded remotely from RADIUS In RADIUS right click on the recorder you wish to upgrade and then click Device Configuration In the System Information menu click the Upgrade Information tab If a new Upgrade Version is available it will display Click the Release Notes button to view the release note for the upgrade Click the Start Upgrade button 2 O E Local Software Upgrade 74 In the System Information menu click the Upgrade Information tab If a new Upgrade Version is available it will display Click the Release Notes button to view the release note for the upgrade Click the Start Upgrade button oe N Manual Software Upgrade 32521AD ORF ee I Connect a USB containing the upgrade ZIP file to the recorder In the Display screen click Setup Click System Information and then click Update Camera Information Click the Upgrade File Browse button Select the upgrade file on the connected USB and then click OK Once the file is seen in the Upgrade File location bo
67. ect Backup Media section or click Network Drive or Browse When selecting the CD ROM drive you must specify the number of CDs to use for backup Click Backup Order to set the backup order Select the Include Viewer check box to include the Backup Viewer Application Click Start Backup to begin the backup process Clip Backup Overview The Clip Screen is used for backing up video recorded by individual cameras for a selected period of time to a specified storage location Backup Center Channel Selection Channel Name Y Cam 1 Y Cam 2 Y Cam 3 Y Cam 4 Y Cam 5 Y Cam 6 Y Cam 7 Y Cam 8 Y Cam 9 Y Cam 10 Y Cam 11 Cam 12 Y Cam 13 Y Cam 14 Y Cam 15 Cam 16 Odd Even All Clear Reverse Position 1 10 4 6 1 WET Position4 PositionS Position6 Position Position Positiori9 Position Position Position Position Position Position Position Description Clip Information worker Admin Performing a Clip Backup 32521AD a oe ae IE A O a On the Display screen click Backup Click the Clip tab Set the Start Time and End Time under Time Setup Select the cameras to back up in the Channel Selection box Select the Backup Drive to save the backup video to Type the Folder Name for the clip files under Clip Name Select Include Viewer to include the Backup Viewer software Enter pertinent clip information into the Clip Information sec
68. ed camera Regardless of the recording method Instant Recording will start the camera recording and also flag the video for future searches using the Index Search feature INSTANT is displayed when a user activates the instant recording option Double right click the video display to activate and deactivate the Instant Recording option EDIT LIVE VIEW CHANNELS a M g By default the recorder displays live video from four IP cameras at one time on the local server This protects the processor resources for recording data You can change your settings to allow 16 IP channels to be displayed in the live view Be aware that displaying 16 channels of live IP video is resource intensive and may dramatically impact system performance h To enable the recorder to view 16 channels of live video Click Exit on the Display screen and then select Restart in Windows Mode Double click the Edit Live View Channels icon on the desktop Click Yes and then click OK The live view display will switch to 16 channel mode To return the recorder to 4 channel mode repeat steps 2 and 3 Double click OpenEye Server to restart the recorder software SCREEN DIVISION BUTTONS 32521AD Note la le Oo E When viewing live video from Network Cameras only 4CH will display at one time If more live view channels are required on the local server see the Edit Live View Channels instructions 1st Four Cameras View Displays
69. ee y eS og s essesesoese m e o 0_0 _0 _0 ono Mi He SUSU SS HS RE IM sn e e stetetetatn ORE Jo E tm Gu 0 y CIO o A E PS AAA AHH HA VGA DVI D HDMI USB 2 0 Display USB 3 0 Optical output oe les level port Network 5 1 Surround sound Microphone in not used N4 Rear Panel Cooling fans NANO OOOO AAA ENANA NANO NOOO LE LL i LEPC eee ere eee He CCC ORE BERBER RRBs rT AA NON ic dE apa be LT ee ERE EERE Bee ERR EEE Bee ANNAN NAAA NA NANO BERR ONO Bee AAN MN TITTIITAS Cnunuunn a a O En ES E we T TT VGA DVI D HDMI USB 2 0 AC power USB 3 0 Optical output Line in line level Display P Speaker out port Network 5 1 Surround sound Microphone in not used 20 GETTING STARTED IDENTIFYING INCLUDED COMPONENTS 32521AD OpenEye recorders come with a mouse keyboard and selected software and cables Identify the following components to make sure everything has been properly included with the new recorder If any of the following items are missing contact the dealer to arrange a replacement Case key varies by model Mouse Repair disc Software disc HDD drives Shipped separately for N4 only Bezel Cover N2 and N4 only Rackmount rail kit N2 and N4 only 21 KEYBOARD SETUP To attach the keyboard to the recorder plug the end of the Keyboard into a USB port located on the back o
70. een adhered to Heat The product should be situated away from heat sources such as radiators heat registers stoves or other products that produce heat Water and Moisture Do not use this product near water Cleaning Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Power Cord Protection Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed against them paying particular attention to cords at plugs convenience receptacles and the point where they exit from the product Overloading Do not overload wall outlets extension cords or integral convenience receptacles as this can result in a risk of fire or electrical shock Lightning For added protection for this product during storm or when it is left unattended and unused for long periods unplug it from the wall outlet This will prevent damage to the product due to lightning and power line surges Object and Liquid Entry Points Never insert foreign objects into the recorder other than the media types approved by OpenEye as they may touch dangerous voltage points or short out parts that could result in a fire or electrical shock Never spill liquid of any kind on the product Accessories Do not place this product on an unstable cart stand tripod bracket or table The product may fall causing serious personal injur
71. ees 102 Connecting to a Recorder Using Web Viewer oooccccccccccoconcconnncnonoonncnnnnnonononnnnnnnnnnnnnnnncnnns 102 Closing the Web Viewer erreen a ar 102 INCLUDED SOFTWARE SETUP cursi itiaa 103 MOV OVEN VICW iia a 103 Emergency AJgeNEOVEIVIEW acordada 103 Coniquiing Me Recoletos nice lirio ote itia ia 103 Somtiquina ne Client o ted caladas 104 12 32540AD SOT VVINGOW oa a A E 104 Emergency Agent WINDOW ad cis 105 Filter VST AES iii aiii 105 Add Items to Alarm Conti acid 105 Search Alarm VWWINGOW scott Ir 106 View Recorded WIG dd cea eaten este cee 106 EXDOR VIO rro od tatennttiadenatpedsateniaaae 106 Remote Software OVervieW ococooooooncccnnncconononncnnnnononnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnrnnnnnenininnnns 107 Remote Software Sell Denis oda dpto iii 108 Installing Remote Software ooooooooonnncccccnnnnnncccononononnonnnnnnnnncnnnnnnnnnnonnnnnnnnnnnnnnnennnnnnnnnnnnnnns 108 Create a New Remote CONNectiON oocccccnccccccoonccnnnncncnnonnnnnnnnonononnnnnnnnononnnannnnnnnonononanennns 108 Contouring INE Recon ti 109 Digital Venter OVE CW ira aras 110 laStaliing the Digtal Ven ei tio 110 Using the Digital Vera tada 110 Backup Viewer OVINA tie elie 111 Installing Backup Viewer aene o A A da eee 111 Loading Video from DVD or Hard DAVE o ts 111 RADIUS Ove in Ow o aia N 112 Connecting TO A RECO aa 112 13 PREFACE ABOUT THIS GUIDE This manual is a setup and maintenance guide that
72. elay Map Alarm a oy il Teg zer rera E ren rey E nergency Ala n 7 al Motion E El El El o oa E dd ____ 2 3 4 1 2 d 3 4 1 2 3 4 Transmission Duration CH Continuous E ES Ei E E L LI E Ei E E 15 5 6 7 8 5 6 7 8 5 6 7 8 Bases MrS E E Es ES ES ES L o ES ES E z Emergency IP xE hoa 9 10 11 12 9 10 11 12 9 10 11 12 Pir o electe o on oo _ LI I x a x a x A Hoo oa Ce IP2 0000 13 14 15 16 13 14 15 16 13 14 15 16 P31F 0000 Setting Weekend Motion Recording 1 Inthe Schedule Number list select Sch03 2 Clear Mon Fri and then select Sun and Sat 3 On the Sch03 row click and drag your mouse to select the entire row and then click Set 4 Click 1 in the Camera section repeatedly until a green M motion appears 5 Repeat for 2 4 in the Camera section 6 Click Apply to save Recording Schedule Pre Defined Schedules Power Off Options All set to Motion All set to Continuous Default Schedule 1 Default Schedule 2 Power Off Options Day of Week Special day recording schedule SUN VIMON V TUE Y WED MITHU Y FRIL CISAT Multi Selection Mode 12 20 2013 Normal Day Mode rele en ela SE EPA AA E Delete special day Save special day A Highlight a time period and press the Set or Clear button Set Clear Alarm Options Schedule Number AAA Delete Delete All 7
73. era is located To name your IP camera channels follow these instructions On the Display screen click Setup Click Camera Setup and then click IP Cameras Click the Camera Setup tab Double click the Device Name column for the camera you want to name Type a name for your camera Ot a a T Click Apply to save the name Import Export Camera Configuration Settings Server software allows you to import IP camera configuration settings and apply them to your cameras You can also export IP camera configuration settings for backup purposes or so the configuration can be used elsewhere The configuration settings files are CSV files To export IP camera configuration settings from Server Software 1 On the Display screen click Setup 2 Click Camera Setup and then configure your IP camera list as desired 3 Click Export 4 Name your csv file and then click Save To import IP camera configuration settings to Server Software 1 On the Display screen click Setup 2 Click Camera Setup and then click Import 3 Identify the csv file that you want to import and then click Open 32521AD 37 Assigning Dual Streams Dual stream support enables you to take advantage of two different streams from an IP camera One stream can be high definition forensic video while the other stream can be a lower resolution for live display This allows OpenEye RADIUS or Remote Viewer software to display more cameras while utilizing lower
74. ere Windows and Windows XP Embedded are registered trademarks of Microsoft Corporation All other brand and product names are trademarks or registered trademarks of the respective owners The following words and symbols mark special messages throughout this guide Note Text set off in this manner indicates information that is necessary for proper operation of the product Tip Text set off in this manner indicates information that may be helpful Caution Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information OPENEYE Liberty Lake WA e U S A 32540AD 3 10 11 12 13 14 15 16 17 18 IMPORTANT SAFEGUARDS Read Owner s Manual After unpacking this product read the owner s manual carefully and follow all the operating and other instruction Power Sources This product should be operated only from the type of power source indicated on the label If not sure of the type of power supply to your home or business consult product dealer or local power company Ventilation Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the product and to protect it from overheating and these openings must not be blocked or covered The product should not be placed in a built in installation such as a bookcase or rack unless proper ventilation is provided or the manufacturer s instructions have b
75. est on the image and select Zoom or Double right click the image Repeat to zoom in further Continue clicking the right mouse button and the image zoom will cycle back to the original size Open Video from a Saved Location Previously saved video clips or backup files can be searched for content Find file by date and time or by name 1 Click Open File to search for the saved file 2 Select a file from the list of saved clips and backup files or search by start hour 3 Click OK to open the saved file Sync The Time Sync option synchronizes a single channel of video to playback in real time Ordinarily the video may playback slower or faster depending on several factors including how many IPS recorded and number of cameras playing at the same time 1 Select a single image to synchronize by double clicking on an image 2 Click Sync The video will now playback in real time Clean Image The recorder is capable of recording video using one of three different resolutions When using the 720 x 480 resolution two fields are mixed Because of the timing gap between the two fields according to the standardized image rules after image might occur to high speed moving images The OpenEye recorder allows the user to remove this by clicking Clean Image 32521AD 17 INSTANT RECORDING The Instant Recording feature allows users to manually initiate recording on a specific camera overriding the current schedule When Instant Reco
76. ettings e Some protocols support software address settings e The RX Addresses and ID settings are compatible with a particular line of receivers that support 2 ID addresses e The PT Driver Address is associated with the PTZ ID address set on the camera The addresses must match for the recorder to communicate with the proper PTZ camera This is especially important when a large number of PTZ cameras are connected to the recorder Note To select a PT Driver Address of 129 256 manually enter the ID in the box 32521AD 89 PTZ Presets Tours A Preset Position is a user defined location where the camera can be pointed zoomed in and focused Preset positions can be defined and labeled if the camera supports this Configure these functions using the Presets Tours tab Creating a Preset In the Live view click Setup then click PTZ Setup Select the PTZ camera you want to configure in the Select Channel list Click the Presets Tours tab Move the selected camera to your desired position In the Preset section select a Preset 1 10 and then click Set ot EN N Note Preset positions can be created using the advanced buttons on the PTZ graphical controller Viewing a Preset 1 Double click on a PTZ camera channel on the Display screen 2 Click Pan Tilt to enable the Graphical PTZ Controller 3 Click your desired Preset number on the controller ACCESSING PTZ MENUS Some protocols support the ability to access the Intern
77. etup allows you to adjust network settings such as Ports and enable Remote Access 9 Network Setup m Al y Network Setup Transport Setup The DYR uses several ports to communicate with the remote These settings affect the quality and speed of the video that client The Emergency port is used excluselvely for the 4 _ is sent to the remote clients Emergency Agent software The Center Image and Search ports are used by the Multi Site and Standard Remote software Quality Normal v TimeOut Value 60 Resolution 640x480 7 Advanced Emergency Port 2001 Image Port 2002 Transport Rate 100 X 1024 5000 1024 5000 Center Port Search Port 2000 2003 1024 5000 1024 5000 Nayuord Contro These ports may need to be modified if multiple DVRs are sharing one Use Keyboard Control Setup Keyboard Control External IP address Setup will be automatically closed if any port is changed Clip Backup Web Function Server Port 3976 View IP address Y Enable Web Viewer The Web DYA allows you to view live video using Microsoft Internet HTTP Port 80 Explorer Browser Internet Port 4006 View live video via Live Port 4007 Internet Explorer Health Check Enable Health Check 2005 Audio Communication Enable Audio Communication 3002 Remote Client Ports N k two way audio between recorder and Remote Client Time Out Value When attempting to connect to the recorder if the connection does not su
78. f the machine LOK EBLE RIMMED ESI PSE RAG Wg aa giaia a saaer a AL EEES ke LEY MOUSE SETUP To attach the mouse to the recorder plug the end of the mouse into a USB port located on the back of the machine The mouse uses a cursor called a pointer Pointers come in many different shapes but are most commonly shaped like an arrow The mouse has two buttons a left button and a right button Quickly pressing and releasing one of these buttons is called clicking Sometimes you will need to double click or click the same button twice quickly In this manual Click means to position the mouse cursor over an item and to single click the left button Right click means to position the mouse cursor over an item and to single click the right button Double click means to position the mouse cursor over an item and to click the left button twice Select means to position the mouse cursor over a radio button checkbox or list item and click on it The scroll wheel in between the two buttons is used for added navigation functionality By moving the wheel with index finger scrolling quickly move through multiple pages lines or windows The wheel may also function as a third button allowing the user to quickly click or double click an icon or a selected item Scroll Button Third Button Right Button Left Button 22 MONITOR SETUP These connections are available to connect a monitor muy HD
79. fies whether the Sensor contact is set to Normally Open or Normally Closed DELAY Sets a period of time before the Alarm is activated Configure Sensors Double click a Sensor Name and then type an appropriate name for your alarm sensor 2 Double click Type and then select the contact type for this alarm Normally Open NO or Normally Closed NC 3 Double click Relay and type the time in seconds you want to elapse between the detection of the sensor and when the alarm is activated 92 Activate PTZ Preset 32521AD Use this function to activate a PTZ camera to move to a preset position when a sensor event is detected 1 Click Sensor Preset 2 Select the camera Channel you want to configure Note The camera channel must be a PTZ camera 3 Select the appropriate Sensor 4 Select the appropriate Preset position for the camera to move to when the selected Sensor is activated Note The preset positions must be configured on your camera Refer to the camera manual for instructions Click Set Select a different Sensor and Preset combination and then click Set Repeat for all of your desired sensors 0 ON DO Click OK To delete a Sensor Preset combination select the combination in the list and then click Delete 53 Hybrid Sensor Setup This interface is used to link Hard Contact Sensor Inputs from supported Network Devices to the recorder software Network Device Sensor Setup Network Device
80. for this function to work 2 Click Print A Print Options window will appear Depending on your printer there may be several printing options available Refer to your printer manual for more information Select your desired Zoom Scale and layout options Select View Title to include camera and recorder information on the printed image Click Print to print the selected image Note The message NO DEFAULT PRINTERS INSTALLED will display if no printer is installed 78 DAYLIGHT SAVING TIME The recorder automatically adjusts for Daylight Saving Time changes When the hour jumps forward no video is lost because an hour is skipped However when the hour falls back there is a duplicated hour that under normal circumstances would be recorded over The OpenEye recorder actually records both hours and allows the user to select which hour to play if the need arises 32521AD To access the lost hour 1 On the Search screen click Select Date 2 Select the date when Daylight Saving time lost an hour The Daylight Saving option appears 3 To play back the lost hour select Daylight Saving select 02 00 2AM for the time 4 Click OK to confirm the date and begin playing the video using standard search features November 2013 Sun Mon Tue Wed Thu Fi Sat 10 11 12 13 14 15 16 17 18 19 A 21 2 23 24 25 26 27 28 A A tl i Today H H 11 0 coca 79 EXPORT IMAGE OR VIDEO F
81. g the recorder to their Report Star account Define the Send Time to designate the time the recorder will send updates to Report Star Select Send notification to Report Star on alarm events if you want the recorder to report alarm events to Report Star Type a new MAC Address if necessary To set a custom time to send updates to ReportStar select Custom Day Night and then select your desired Day and Night times To send updates to a custom URL select Send to Custom URL and then type in the URL 10 Click Apply to save your settings Storage Check Recording Data Check SMART Alet Alam Event Report Star Default Setup Use Report Star Send Update to ReportStar This option sends 4 complete daily update to Use this option when configuring ReportStar for the first Advanced Setup Send notification to Report Star On alarm events instantly 4c 72 69 43 ad 4e C Custom Day Night Day 12 00 00 Night 00 00 00 Send to Custom URL http Note The Resize Images check box will reduce the size of ReportStar images to conserve bandwidth when checked To keep ReportStar images at their original resolution leave the box unchecked Information The SMART Information tab displays Hard Drive information Storage Management Status Check Emai Smart Information Data Management HDD Information No Drive ID Model Capacity Bad Sector Temperature S MAT 1 0 WDC WD30EURS 635PKYD 2794 GB 0 cji Goo
82. hat the image was originally extracted from The Site Code is specified in the Information Setup menu 4 Click Verify to continue or Close to close the window without verifying If the image has not been tampered with a blue If the image has been tampered with a red square square will appear around the image with the will appear around the image with the message message Original image file Entire image changed or wrong SITE CODE Digital Signature Verifier Digital Signature Verifier C 5 01_20040107140201_MARK jpg Site Code f100 00q Verify Close Message Original image file Message Entire image changed or wrong SITE CODE em i ARMAS cos a A a 110 BACKUP VIEWER OVERVIEW The Backup Viewer allows you to play back the exported video in its proprietary format Video saved in this format is extremely difficult to tamper with and therefore is the ideal solution for situations involving law enforcement and legal matters This video cannot be read by any other viewer The Backup Viewer operates similar to the Search portion of the recorder software For detailed explanations of these functions refer to the chapter on Search Options in this manual Installing Backup Viewer Note If you selected Include Backup Viewer when exporting your backup the Backup Viewer software will load automatically 1 Insert the Software Installation DVD into the DVD ROM Do not install on the recorder 2 Select the
83. he start or end time of the clip add additional comments change the title or add additional cameras 1 Inthe Search screen click Bookmark 2 Onthe calendar select the date the desired bookmarks were created Select the desired bookmark from the list Makeyour desired change Click Modify Click OK and then click OK again When the modification is complete close the window pee O ae 32521AD Create bookmark Select bookmark channel see ea Hore Information Position Positions Position Position Position6 Position Positions Position Position 0 mI 7 All None Reverse Bookmark start time Bookmark end time ff 172013 21506 PM ze 122013 3 57 06 PM Cancel Bookmark search dialog o O mee A ne e 227 Sun Mon Tue Wed Thu Fri Sat WM 2jfa3 4 5 6 7 8 9 0 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 A Start Time End Time C Cam1 Position 4 00 00PM gt 4 00 00 PM C Cam3 Position3 Cl Cam4 Positiord C Cam5 Position5 C Cam6 Position C Cam Position Cam8 Position C Cam9 Positiong C Cam10 Position10 C Cam 11 Positior11 x 4 1141 p All None Reverse Modify Delete m C Cam2 Position 81 Clip Backup Clip Backup can also be utilized to backup a single camera or multiple channels The Clip Backup option gives you the ability to choose a backup time frame choose a specific camera or cameras
84. hived video e View live video e Export images and video clips e Control relay outputs e Setup administration Basics The recorder can have up to 10 simultaneous remote connections Each user can perform functions on the recorder and will not affect the other users The only exceptions to this are accessing Setup and controlling a PTZ camera Only one user is allowed to access setup or control a PTZ camera at any given time The pictures per second passed to the Remote Client vary greatly depending on the connection type and speed In order to log in to the recorder server a user account must be made for the user This ensures that only authorized personnel are allowed to log in In addition each user can be assigned different privileges that allow them or deny them access to different functions For example a user can be denied Searching and Setup privileges and only granted access to view cameras 4 8 and 16 It is highly recommended that users not be granted Setup privileges since this can pose a security risk Only properly authorized Administrators should have access to Setup The Remote software operates virtually the same way as the recorder itself The appearance matches the recorder almost identically however there are a few minor differences Some search features are not available such as the Index and Object Searches as well as some Setup options 32521AD 107 Remote Software Setup Installing Remote Software 1 O
85. ing Emergency Agent software 5 Set the Transmission Duration in seconds for this alarm 6 Enter up to five Emergency IP of PCs running Emergency Agent software 7 Select the appropriate Emergency IP addresses You can only use one IP address at a time 8 Click Apply to save your settings Tip See the Emergency Agent chapter for detailed information on setting up the Emergency Agent software Setting a Restart Schedule The Power Off Options section allows you to define a schedule wherein the recorder automatically restarts according to specified parameters Sunday Thursday F Enable Time 00 00 lt 4 Pl Enable Time 00 00 Restart 3 OF Restart o OFF Monday Friday I Enable Time 00 00 Enable Time 00 00 Restart gt OFF Restart gt OFF 4 Tuesday Saturday lr Enable Time 00 00 Enable Time 00 00 Restart gt OFF Restart Ott Wednesday Enable Time 00 00 Restart gt OFF Cancel Create System Restart Schedule In the Display screen click Setup Click Recording Schedule Click Power Off Options Select Enable for each day of the week that a restart is desired Specify the time of day to schedule the system restart Select either Restart or Off RA ey a Note If Off is selected the recorder will shut down at the specified time but not restart 7 Click OK 8 Click Apply to save your settings 32521AD 61 NETWORK SETUP 62 Network S
86. iusensketaniatuluniee 79 Export made OG video Files 2 icx iti a hens ld e stead eee dbs 80 A e ere ee eee ee eee or eee eee ee eee 81 BUNGIE BOOKMares tintos cd ti dd As de dol cece a 81 e escseme net rates ecesg sc aatcceee essex gat dee kone tamcent cock etouesecateacesans tomcat eaten eee nectaeesaee 82 Single Clip Backup Using Bookmark Data ooccccccccccccooncccnncccnnnnnnononononononanncnnnnonononannnnns 82 MIE CAE A a 83 Performing an Index SearCh ccccccccoccnncccnnncconononncnnnnononononennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnnnnnnnans 83 Index Search Results DiSplay oooccccccccoocccncccnnncconononcconnnnonononnnnnnnnnonnnnnnnnnnnonononnnnnnnnnnnnnnnns 83 AAA o as aus ox aseieaeved sea ueeineeiab EN 84 Pertorming a Preview Sedie ie inan iia dius 85 A nosh E S oh ee aeaecncers et eames 85 Peronming a Status o tae lat cena a la et ech als 85 ODE Sen orion E ue er WO ee eee ee ee 86 Performing an Ob ect Search ii dete a ee eee 86 NORIO Ws SAC lel cco se asc sees nee set ee A 87 Performing a Motion ocara e dats Mask aches a ii 87 32540AD 11 Audio PlayDaCkK croscie E E E ni nuance seo ew Seca ceed ees cases oteeeaee ce 87 CAI li A a dectcen steeeteodete ucecsaaeecausnccan adda tonsele elec asaee teaser land eentencanensecared 88 ADVANCED PTZ SETUP ci 89 General stas tanta tada 89 PTZ Address SCUINOS ia 89 PIZ PESOS TOU a ds ets 90 Creanga Frese mrn 90 VieWwng a Presets id iia 90 ACCESSING PTA Men SS
87. ivileges that allow them or deny them access to different cameras For example a user can be granted access to only view cameras 4 8 and 16 Screen division buttons aba babs did dad lada id lic his CONNECT Activate Enable disable camera display commands 32521AD 101 Configuring the Recorder for Remote Connection 1 Inthe Display screen click Setup 2 Click Network Setup 3 Select Enable Web Viewer Note If you are using a Firewall it may be necessary to adjust the port settings on both the recorder and the Firewall Contact your Network Administrator for more information 4 Click Apply Note If no additional user accounts have been created the administrator account will be the only account that can connect to the recorder remotely 5 The recorder server is now ready to receive incoming connections from Remote Software RADIUS MDVR or the Web Viewer Connecting to a Recorder Using Web Viewer 1 Open Microsoft Internet Explorer 2 Type the IP address of the recorder into the Address Bar 3 When attempting this for the first time on a workstation a prompt will ask you to accept an ActiveX installation Select Yes Note If you receive a message saying Internet Explorer security settings do not allow you to download ActiveX components then you will need to adjust the browser security settings One way to do this is to add the IP address of the recorder to the trusted sites list inside Internet Explorer
88. k Apply to Main Search to display the selected image in the main Search screen and to use the playback controls 12 To exit Object search without selecting an image click Cancel MOTION SEARCH The Motion Search provides a dynamic display of the levels of motion in recorded video Adjust the level of motion to only play clips of video at or above that level To enable motion data to be saved for Motion search ensure that you select the following settings On the Live screen click Setup and then click Motion Detection Select the camera you want to enable for motion detection in the Select Channel list Select Detect Detail Motion Area Repeat steps 2 and 3 for each of your desired cameras Click the Etc tab and then select Enable Motion Detection on Continuous Recording oo SS Note Motion Search is only available for newly recorded video it is not compatible with video recorded prior to installing version 3 6 Camera Information Motion Tolerance Level Timeline Control Performing a Motion Search In the Live screen click Search Select a single camera channel Click Motion Click the calendar icon to select a day Adjust the motion level line Adjust the timeline display settings Click the play button to start playback To exit Motion search with the current image still selected click Motion again St ea eS Se YS Tip You can drag the blue line on the Timeline or motion level box to adjust the time
89. lect Internet Protocol Version 4 and then click Properties Select Use the following IP address Enter values for the IP Address Subnet Mask and Default Gateway these may be specified by the department responsible for network administration a IP Address The first three sets of numbers should match the router s local IP address and the last set should be a unique number between 1 254 b Subnet Mask This should match the router s setting commonly 255 255 255 0 for 192 X addresses and 255 0 0 0 for 10 X addresses c Default Gateway This is the router s internal IP address Once DDNS is configured the router the recorder connects to will need to have port forwarding configured For further instruction on this process visit http openeye net and search for Port Forwarding Once DDNS and port forwarding have been configured the recorder will be accessible from any remote site by entering the HOSTNAME into the address bar of Internet Explorer or the IP Address field in remote software 71 Log Files Use also the Log File tab to view logs for system event alarm and drive check statuses by date You can export logs and manage how the log files are stored Select log type O System Information mn lt o System e Event O Basic Information Log Files Alarm e Drive Check Log Files og Management Select Log Type A View all log files generated by the You can config
90. m the computer by unplugging the power cord either from the electrical outlet or the computer Caution To properly ventilate your system you must provide at least 3 inches 7 6 cm of clearance at the front and back of the recorder INTRODUCTION PRODUCT DESCRIPTION 32521AD OpenEye N Series recorders are servers that perform as High Definition Digital Recorders By utilizing many features of a computer including processing power storage capacity graphics compression and security features the recorder is more powerful than the analog recorders of the past The OpenEye server software is pre configured for fast and seamless integration within your existing IT infrastructure Designed around a Microsoft Windows 7 Embedded operating system the server software offers unparalleled stability security and ease of use Accordingly your security investment has never been easier to maintain Multiple users can simultaneously connect through any network connection for instantaneous live viewing search and off site video storage Users can also connect remotely via the Internet This powerful software enables you to establish recording schedules create motion detection zones use PTZ controls and configure alarm inputs and outputs for each of the system s cameras New advancements in OpenEye Server Software make it even easier to search index and export video files The OpenEye N Series recorder is high performance security pr
91. mechanical loading Circuit Overloading Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on over current protection and supply wiring Appropriate consideration of equipment nameplate ratings should be used when addressing this concern Grounding Grounding of rack mounted equipment should be maintained Particular attention should be given to supply connections other than direct connections to the branch circuit e g use of power strips FCC STATEMENT INFORMATION TO THE USER This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and
92. n contained herein is subject to change without notice Revisions or new editions to this publication may be issued to incorporate such changes 32521AD 113
93. n the client workstation insert the OpenEye Software CD into the CD ROM The CD should play automatically 2 When prompted select the Install Remote Software option Follow the installation instructions carefully 3 When the software finishes installing close any open installation windows Create a New Remote Connection Local Setup DYR List Find DVR bd DVR Site List Import Export saved configurations New Modify Delete Delete All Import Export Information Selected Site SiteTppe User Name Administrator nfo rm at on IP ddress Password Connect Disconnect 4 Click Start gt Programs gt OpenEye gt Remote gt OpenEye Remote Center The OpenEye Remote Software opens and the Local Connection window opens 5 Click New to open the Site Info window 6 Select the Site Type and enter a Site Name The Site Name will be the name displayed inside the connection box to help identify the unit 7 Enter the IP Address of the recorder 8 Enter the Center Port This setting is specified in the server software 9 Click OK 10 Click on the newly created connection and enter the login username and password case sensitive 11 Click Connect 108 Configuring the Recorder 32521AD In order to access the recorder remotely the recorder must be set up to allow remote connections Time Out Value Specifies a value in seconds to wait for a signal from the OpenEye Remote Client If a signal is no
94. nalytics software Select you desired camera channel in the Select Channel list Select your desired POS station in the POS list If you want to record POS data over the video but not display it live select Do Not Display Data Set your desired Font Color and Font Size in the Normal section and then click Set Font Set your desired Font Color and Font Size in the Alert section and then click Set Font Click Apply to save our changes Repeat these steps for all camera channels to be associated with POS terminals E a oe a 50 POS Alerts To create POS alerts you will need to set an alert schedule Creating a POS Alert gt PA a T On the POS Setup screen click Setup POS Alerts In the POS Alert List section click Add Type a name for your alert in the Alert String field Select a number to assign to this Alert in the Alert list Select the Effect you want this alert to enable when triggered To associate this alert with a specific POS terminal select Select POS ID and then select the POS ID from the Unselected List Click lt to add the selected POS IDs to the Selected List Click OK Creating a POS Alarm Schedule 32521AD 1 Click Single Selection Mode to enable Multi Selection Mode Select the days of the week for your alarm schedule Click Alarm01 In the Alarm01 row click and drag to select the hours of the day you want to enable the alarm Click Set Repeat steps 4 5 for
95. nannnnnns 56 Setting Daytime Motion Detection Example occccconnonnccnncccccononcconnncnoonnanccnnnnonoonananennos 56 Setting Nighttime Continuous RecordinQ ooocccccnnncconcoonccnnnnonononanonnnnnononnnnnonnnnnnnnnanennnns 57 Setting Weekend Motion Recording ccccccccccccnccnnnnccconoonncononononononononnnonononnnnonnncnnononnnnnnns 57 Creating a Sensor Schedule Example ccccccccoocnnnccnnncccocooncconnnononnonnnnnnnnononnnnnnnnnnnnnnnnannnnnns 58 Special Day Schedule aerie a e a 59 Creating Editing a Special Day Schedule ooocccoconcccccocococonnnconononononnonoconnnconanoncnnos 59 Deleting a Special Day Schedule ooccccococococonnncocononconononononcononannnnonononenonnnnenananess 59 O Sare a a a a a a eee 60 DEMING a Restan Schedules iarasi aE aid 61 Create System Restart Schedule ooccccccccccccnncccnncccconoonncnnnnononnnnncnnnnnononnnnnnnnnnnnnnnnnanennns 61 EA A a 62 User Management sesrnsernomahee center a A a E e a a aai 63 Adda New SCI ir did ni 63 O A nn ae creeds Pee ne scar ad A E th somceaentateorh aegaene 64 Changing the Administrator Pass wola 64 Default Aaministhator PassWord iei da 64 Storage Manageme mt a a e a lane al a a td ool esate 65 Statis Gneck Emal see ds 65 Generale E A a a tcc ateew eden taece beads dings 65 SOS cesar er tees ee ors sesame te ee anes onan hae meetin eg ant eneeee 65 HIJE A See Me ee Wee ee eee ee ee Ree 66 Recording D
96. ng on your needs Browse to the location you want to save your files and then click OK Set Up Log Management Options In the Display screen click Setup Click System Information and then click the Log Files tab Click Log Magement Select Log File Overwrite Option to enable Select Overwrite or Do Not Overwrite Se ee S If Overwrite is selected d Enter a maximum Log File Size e Choose a number of days to keep logs Delete Log File Older Than Note Log files can also be manually deleted Simply select the log you want to delete on the bottom portion of the window then click Delete All 7 Click OK to save the settings and close the window Log file management 2 Ovenanite Do not overnite Select log System log C Event log Alarm log Drive Check log Delete All 32521AD 73 Upgrade Information The Upgrade Information tab is used to remotely upgrade Server Software The latest version of Server Software can be downloaded and installed in this tab or installed from a file located on a connected USB device Currently installed software version Upgrade Version Information Update 7 System Information Ga A A Basic Information Log Files Upgrade Informati Software Version 5 1 0 15 Upgrade Version unknown Information Update Upgrade Date Release Note Start Upgrade Start Upgrade Upgrade File oe Start Upgrade ooo ee Upgrade File Upgrade Warning Must r
97. o a network that has a valid Active Directory server Ensure that the TCP IP settings are configured correctly for DNS resolution and gateway if needed Check to verify that you can ping the Active Directory server without issues 2 Setup DVR Site Code to be used for Active Directory authorization The default will be 100 000 This site code can be used to group recorders together within Active Directory a Log into the recorder using the local recorder administrator account non Active Directory b Click Setup and then click System Information Change the Site Code as required 3 Logon to the recorder server with the z domain account with administrator User Login privileges see above required items If successful the recorder will log the User Name domainadmin administrator user on without any error messages You may log off the recorder a once this is completed without errors assword an Log in ta LOAP User Note If you encounter an error please verify that the above required items are correct Full Domain name dap domain net Ok Lancel 32521AD 99 100 4 Note 6 Active Directory Users and Computers File Action View Window Help gt Ou Proa sar ea Go to the Active Directory Users and Computers application You should now see an OU called DVR with an OU inside of it named the same as the Site Code above example 100 000 Active Direct
98. oduct ready to meet today s security demands FEATURES 16 OpenEye N Series recorders include the following features Optimized and designed for Microsoft Windows 7 Embedded Supports up to 64 network cameras Remote system operation amp configuration Supports multiple simultaneous remote connections PAN TILT ZOOM controls Simultaneous video search playback and backup Video indexes for easy searching Multiple levels of security access Optional POS and ATM support High performance durable rackmount case Output the video to a NTSC PAL display Up to 24TB internal storage Digital signature support Continuous motion detection alarm pre alarm and scheduled recording modes Server side or camera side motion detection 360 camera support Dual gigabit network connections Camera dependant recording resolutions CONTROLS AND CONNECTIONS FRONT PANEL CONTROLS AND LEDS The front panel of the recorder contains the devices that will be commonly used for data removal retrieval and backup replacement The most common components and buttons are shown below N2 Front Panel LEDs Power switch Power Reset HDD NIC1 NIC2 Drive bays USB port Mute Fan DVD RW drive N3 Front Panel DVD RW Drive Power switch USB ports Hard drive activity LED eoceoeoeveveeveeeee ee 0 OpenEye Cooling fan intake Power LED 32521AD 17 NM FRONT PANEL
99. ory Users and Computers EC 100 000 32 objects C Saved Queries R Pomain net P DYR_BACKUP_100 000 Distribution Group Universal i Builtin EZOVR_HIDE_AUDIO_001_100 000 Distribution Group Universal T j iol ROVR_HIDE_AUDIO_002_100 000 Distribution Group Universal TE arani a FZ DVR_HIDE_AUDIO_003_100 000 Distribution Group Universal Domain Controllers 1 38 Domain Users Distribution Group Universal f DvR_HIDE_AUDIO_004_100 000 fI DvR_HIDE_AUDIO_005_100 000 HB DYR EN Distribution Group Universal 31 100 000 TOVR_HIDE_AUDIO_006_1 00 000 Distribution Group Universal E 3 100 101 ROYR_HIDE_AUDIO_007_100 000 Distribution Group Universal 3 100 999 72 DVR_HIDE_AUDIO_008_100 000 Distribution Group Universal ForeignSecurityPrincipals 72 DvR_HIDE_CAMERA_001_1 00 000 Distribution Group Universal EA OU Group 72 OVR_HIDE_CAMERA_002_100 000 Distribution Group Universal E Es Users TOYR_HIDE_CAMERA_003_1 00 000 Distribution Group Universal DWR_HIDE_CAMERA 004_100 000 Distribution Group Universal You can now add users within Active Directory to the groups the recorder has created When a user belongs to a group he or she will have access or be denied access in the case of Audio or Camera channels to that permission on any recorders with that site code Group DVR_BACKUP_100 000 DVR_HIDE_AUDIO_0XX_100 000 DVR_HIDE_CAMERA_0XX_100 000 DVR_INSTANT_100 000 DVR_PTZ_100 000 DVR_PTZEX_
100. prise da 28 Mporting Recorder Sening Sian 29 A O nae et eae 30 A RC TO Ce eS Wer Re Ce ene 30 Live Carat a ODIO Sidi dice fin diads 31 Camela MW AAA 32 Recording Status WIGICALOR east odiada E ade adios 32 Ai o KAMER nnn ene Ee ee tere st A ee eee ree 32 Edit ive View Channels casi idad ai 33 SCIECMIDWISION BUON Si toa 33 Custom Live VIEW DIVISIONS saca 34 SE TUP OPTIONS aii tae re i ete tL ate ete a tk ee cen tet ee ease ate 35 SETI OVE NICWN siesta asociados alados EN 35 Setup Menu OVerIVieW ee 35 Network Camera Setup sss naciendo i a a a E caca 36 Connecting a NetWork DEVICE cons E 36 Connecina Manta e ecos 36 Connecting with Find Cameras ui to 37 Naming Camera NA le T 37 Import Export Camera Configuration SettingS ccccccooconnccnnncccnnoonnnnnnncononoannnnnnnnnnnnanos 37 Assigning Dual Streams ai e a a a a a a 38 Assigning Audio Channels to a Network DeVICEC ceeeeeeeeeeeeeeeeeeeeeeeeeaaaaaeeeeeeeeeeeeeeeeeees 38 Camera Status and Information iii di E vetuseadiecadendeds aeshecce 39 NVR Regista Nsan a a a a 40 Locating the System Deerin a N 40 Obtaining Ine License KO yeni cet esse a 40 Unlocknda The Wrage sire o e 41 Unlocking Additional Network Devices cccccoocccnccccconconcconoccononnonnnoncononnnnnnnnnanonnnononnrnnnonanenanoss 41 P TZ Camera Sel td dd e de da dcatctaeel eee 42 Enabling a IP RIZ Camerun 42 Using the Graphical PTZ Controller oooocccccncccccccnnncnnnc
101. rding is activated the recorder flags the clip as an event so Instant Recording instances can be found using the Index Search Instant Recording can be used for example when a suspicious object or person is detected and you want to flag that section of video for easy retrieval at a later date Activate Instant Recording 1 Searching 1 On the Display screen right click the camera on which to enable instant recording and choose Instant Recording or double right click An INSTANT label will be placed on the upper right corner of the video To turn the Instant Recording option off right click the camera and choose Instant Recording or double right click Instant Recorded Video On the Display screen click Search Click Index Select the Instant Recording option See the Search chapter for more information PERFORMING A BASIC SEARCH There are several different types of searches that can be performed on the recorder The most basic involves selecting the date time camera and clicking play 1 2 3 Click Select Date Select a date on the calendar Type your desired time or select a time by clicking the up and down arrows to the right of the time display Click OK Select a Camera channel or Channel View Click Play Video can be played forward backward or frame by frame PRINTING AN IMAGE We Search video to locate a video frame you want to print Note Only one camera can be selected at a time
102. receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help USERS OF THE PRODUCT ARE RESPONSIBLE FOR CHECKING AND COMPLYING WITH ALL FEDERAL STATE AND LOCAL LAWS AND STATUTES CONCERNING THE MONITORING AND RECORDING OF VIDEO AND AUDIO SIGNALS OPENEYE SHALL NOT BE HELD RESPONSIBLE FOR THE USE OF THIS PRODUCT IN VIOLATION OF CURRENT LAWS AND STATUTES UL NOTICE Underwriters Laboratories Inc has not tested the performance or reliability of the security or signaling aspects of this product UL has only tested for fire shock and casualty hazards as outlined in UL s Standard for Safety UL 60950 1 UL Certification does not cover the performance or reliability of the security or signaling aspects if this product UL MAKES NO REPRESENTATIONS WARRANTIES OR CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING RELATED FUNCTIONS OF THIS PRODUCT 32540AD 7 TABLE OF CONTENTS TABLE OFGONTEN TSuspiiuin is es do lo da bas od bado dd E o DE 8 PREFACE cocoa in 14 AOS UIT eer NCR Orr Ee nS ER Te eee en Re eee eee 14 Technician NOE Sisi as 14 INTRODUCTION suscitada 15 Produc Descubra el 15 A O emer A 16 CONTROLS AND CONNECTIONS usina naaa a e ese do e a 17 Front Panel Controls and LEDS nad 17 NZ RONLP aNG ene aren ere Oe ae eee 17 NO EOR li E a eee tetas 17 STATA sat A get
103. rive trays are marked with the number of their port See the diagram for the order of the hard drive ports on the N2 and N4 Inserting a Hard Drive 1 Pull the blue button on the drive tray to release the latch 2 Slide the drive tray into the drive cage 3 Close the latch until it clicks locking the drive tray in place N2 Drive Order 24 N2 AND N4 RACKMOUNT KIT INSTALLATION This section provides information on installing the OpenEye 2U and 4U NVRs into a rack unit with the rack rails provided There are a variety of rack units on the market which may mean the assembly procedure will differ slightly You should refer to the installation instructions that came with the rack unit you are using Preparing for Setup The box your OpenEye recorder was shipped in should include two sets of rail assemblies two rail mounting brackets and the mounting screws you will need to install the system into the rack Please read this section in its entirety before you begin the installation procedure outlined in the sections that follow Note These rails are designed to fit a rack between 26 and 33 5 inches deep Separating the Section of the Rack Rails The package includes two rail assemblies in the rack mounting kit Each assembly consists of two sections an inner fixed chassis rail that secures directly to the server chassis and an outer fixed rack rail that secures directly to the rack itself Locate the r
104. rmines how long each sequence screen will appear on the Live display 6 To save your settings click Apply 49 POS The POS tab allows you to integrate your recorder with the Point of Sale POS function of Video Analytics software Note You must have Video Analytics software installed on your recorder to access the POS setup tab Contact an OpenEye sales representative for more information about video analytics software Eh Select a POS register for Y this channel Select camera channel Pos Disabled Do not display data Set display Display Area y a re a Clear Display Area Draw Full Display Area Setup POS Alarm amp Agent Ag e nt Setup POS Agent Setup POS Alerts N Setup POS POS Display Option Ag ent Normal Alert Font MS Goth Color v Font MS Gothic a v Font Size 10 SetFont Font Size 10 Set Eont Change Normal POS Change POS Overlay Overlay text font color text font color and size and size on Alert Basic POS Setup You can display real time information from POS transactions over live video To set up this function you will need to link camera channels to the appropriate POS stations You can also set the font size and color for the overlay during normal POS transactions and set different text settings for Alert POS transactions For more information about setting up your POS system please refer to the manuals for your POS system and your Vidoe A
105. ructure allows the option to assign a privilege level to users who access the recorder remotely 1 10 1 is the highest privilege level For example Since only one user is allowed to use the PTZ controls at any one time a user with a rank of 1 will take precedence over a user with a rank of 2 if both are attempting to use PTZ controls The User Rank option affects Setup Access The recorder software can only have one user accessing Setup at any given time A user with a higher rank will kick another user out of the Setup menu Note Changes made by a lower ranked user may NOT save when a higher ranked user kicks the lower ranked user out of the Setup menu PTZ Control The recorder software can only have one user using the PTZ controls at any given time A user with a higher rank will kick another user out of the PTZ controls Log into your recorder as an Administrator In the Display screen click Setup Click User Management Select a user from the Select User box Set the user s rank using the User Rank list Click Update User Click Apply to save your settings Ee EE ae INS Changing the Administrator Password Select Administrator in the Select User section Type a new Password Type the password again in the Confirm Password field Click Update User Click Apply to save your settings OF eS IN oa Default Administrator Password 64 The default administrator login is User admin Password 1234 STORAGE M
106. s Alarm Determine how the recorder will respond if a camera channel loses video The recorder can beep the loss can be added to the System Log or you can F Enable Intensive Recording on Sensor Y Enable Intensive Recording on Motion activate an external alarm pe a E f f not replace the original Alarm until the original Alarm has been Login Failure Enable this function for the recorder to EN beep continuously in response to a failed login attempt Only an authorized login will stop the beeping Video Loss Alarm If Video Loss event has occurred selected alarms vvill be activated F Activate Audio Alarm F Add Video Loss Alarm Events to System Log E Activate Alarm Output Relay 16 Login Failure When a failed login attempt is detected the system can generate an audible noise F Beep on Failed Login Attempt Sensors atarms sensor ca Ea A Alarms Sensors Relays Configure Sensors Activate PTZ Preset 2 Configure Sensors Alarms gt itne e e gi position when a sensor Sensor Sensor Name Type NO NC Delay Sed Sensor Preset 1 Sensor 1 NO 5 2 Sensor 2 NO 5 3 a NO Hybrid Sensor Setup Sensor NO 5 Configure Sensors From IP Camera 5 Sensor 5 NO 5 6 sensors NO 5 7 Sensor 7 NO 5 8 Sensor 8 NO 5 9 Sensor 9 NO 5 10 Sensor 10 NO 5 11 Sensor 11 NO 5 12 Sensor 12 NO 13 Sensor 13 NO 5 14 Sensor 14 NO 5 15 Sensor 15 NO 5 16 Sensor 16 NO 5 TYPE Speci
107. s between backup procedures between 1 and 24 hours 6 Select the Backup Drive to save the backup video in the Select Backup Media section or click Network Drive To save to a local drive or partition you must first rename the location BACKUP Note For instructions regarding naming drives or partitions see the Specifying Scheduled Backup Drives section 7 Select Overwrite on Disk Full to overwrite previous backup files when the disk is full 8 Click Save Backup Setting to save the current backup setting and return to the Live screen 97 LAN ISDN PSTN CONNECTIONS LAN OVERVIEW You can connect your recorder to a Local Area Network LAN and using the Windows 7 Embedded operating system This allows you to configure LAN connections no matter what type of LAN you want to use A LAN is a group of computers and other devices dispersed over a relatively limited area and connected by a communications link that allows one device to interact with any other on the network Using Microsoft Windows 7 Embedded when using a LAN provides a high level of security Windows 7 Embedded is based on the Microsoft Windows platform which boasts one of the most reliable and secure operating system in the world Running the recorder on a secure network is important to prevent unwanted users from gaining access to confidential information Unwanted users can compromise the integrity of the confidential data being stored and viewed and in e
108. sing the MAC address of the recorder Locating the System ID 1 On the Display screen click Setup 2 Click IP Cameras 3 Click the License tab License Information System ID rer oUF 91 SBE S40 Copy License Key Register Channel Connection License License Fey Obtaining the License Key Note Multiple video streams can be recorded from a single device while only consuming a single recording channel license Open an Internet browser and go to http activate openeye net nvr Type the Product Serial Number and System ID Click Next Your Unlock Code will appear Write this code down for use in unlocking your license SA A Note Both the System ID and the Unlock Code are case sensitive Note We recommend printing the registration page with the Unlock Code for later reference 40 Unlocking the Upgrade Return to Setup gt Network Cameras gt License Enter the Unlock Code generated by the OpenEye Registration Site into the License Key box Click Register Click OK Click Apply Click Exit Setup OE TOT NS Unlocking Additional Network Devices Follow the instructions above for Registration and Upgrade to unlock any additional network devices 32521AD 41 PTZ CAMERA SETUP PTZ cameras can be configured and controlled using the OpenEye recorder software For instructions on configuring and installing your PTZ camera refer to the camera manual Enabling an IP PTZ Camera 42 Oe ge Ge
109. t an issue set the quality to 100 b To export the file at its original resolution select Original Size Use this option only if file size is not an issue AVI File c Enter the duration in seconds to save Although suggestions are provided a selection between 1 and 3600 can be entered manually d Select a Compression Codec Each codec provides different levels of quality compatibility and file size e Select Quality 50 100 When file size is not an issue set quality to 100 5 The digital signature is already entered but can be changed if required 6 Click Export 7 Select a location to save the file enter a name for the file and click Save Bookmarks Use bookmarks to mark a video clip during a search Export bookmarked data using the Clip Backup feature 1 Locate your desired video using the Search screen Stop playback at the beginning of the desired clip Right click the video and select BookMark Start Click the play button to continue playback Stop playback at the end of the desired clip Pook wD Right click the video at the desired end point and select BookMark End 7 Type a name to identify the bookmark in the Title field 8 Type a memo or notes in the More Information box 9 You may also select additional channels to include video at different locations recorded at the same time 10 Click Create Modify Bookmarks You can modify a previously created bookmark to change t
110. t received by that time the connection is dropped Center Port Used to transfer the connection data Image Port Used to transfer the image data Search Port Used to transfer the search data Network Setup TimeOut Value Emergency Port 1024 5000 Center Port 1024 5000 Image Port 1024 5000 Search Port 1024 5000 2001 2000 2002 2003 109 DIGITAL VERIFIER OVERVIEW JPG images and AVI video files that are exported from the Digital Video Recorder are automatically embedded with a digital signature Digital Signatures are a way to verify the authenticity of the images to ensure that they have not been tampered with or edited in any way Included on the Software Installation DVD supplied with the recorder is the Digital Signature Verification program This program can be installed on any computer and loads an image in question Installing the Digital Verifier Insert the Software Installation CD into the CD ROM Do not install on the recorder Select the Digital Verifier option to begin installation When the Welcome screen appears click Next ae I When the Setup Complete window appears click Finish Installation is complete Using the Digital Verifier 1 Open the Digital Verification program by selecting Start gt Programs gt OpenEye gt Digital Verifier gt Digital Signature Verifier 2 Click the Browse button to load the JPG image 3 Enter the Site Code of the recorder t
111. t the Client PC Setup Window Network Port Indicates the port which the Emergency Agent uses to listen for incoming events This number should be changed to the same number as is set in the Emergency Port in Network Settings on the recorder Save Directory Sets the location that recorded video footage is saved to Notice Options Configuration settings for activating an audible indicator or popup window when the Emergency Agent receives an event Setup lt General gt p lt Alarm Confirmation List gt Version 3 0 2 5 Y Minimized on Startup Y EA Popup On Alarm Network Port 2001 l Save Directory C Program Files OpenEyeE mergengy Agent E lt Notice gt j Show popup messenger Sound Option No Sound C Beep Alarm A C Play selected Wave Add Update Delete 2 Cancel 104 Emergency Agent Window EZ Ses Video Display ACTA Thumbnails DVR List Event Level Event Type Sort by DYR i DVR Name Event List aes Filter Options y Status Setting Review Date 5 5 2008 gt gt Dit On Level E Defaut y Confirmed Select Type y Edit Memo Server All DVR X E aa El Save Memo Mi Confirmed All Types y A Images 20 pa 180 120 al i Level Buttons Memo Text Box Filter Event List Select a recorder from the DVR List in the Filter Options section Select the Date to include Select the type of Events to include
112. the Graphical PTZ Controller click Pan Tilt S mac positions 1 10 agair PRESETS se e ee Sore re Se Pee Open amp close ADVANCED CONTROLS the Advanced CAMERA MENU Controls panel MENU SELECT CLOSE Open the PRESET MENU camera menu CLEAR 2 Set presets Serre E alih and move to presets 11 254 SET DELETE MOVE Using the On Screen Compass 1 On the Live screen click Setup 2 Click PTZ Setup Tt th x th Select the Camera Channel of the PTZ camera you want to enable Onscreen Compass control for 4 Inthe General tab select Onscreen Compass Click Apply 6 Close the Setup window to return to the Live screen 7 Click Pan Tilt 8 Control the PTZ camera by clicking and dragging the mouse on the screen in the desired direction Note A green line will appear to show the direction in which the PTZ camera will move The shorter the line the less the PTZ will move The longer the line the more the PTZ will travel in the specified direction 32521AD 97 Understanding Tours Tours Tour Method Select a Tour to program Tour Method Setting Start Pos End Pos Define a Mimic Tour O Preset Tou The Start Position button begins the recording process Pee ae The Stop Position ends it nie Privacy Zone Define an area that the camera will not 3 Pan Swing view to create a Privacy Zone Tilt Swing Pan Swing Tilt Swing This option enables the Horizontal Pan or Vertical Tilt
113. tion in the Description box Click Backup Size Check to confirm the file size of the clip backup O Click Backup to begin the backup process A progress bar will be displayed in the lower right corner of the Display screen Backup Drive K My computer i cm EM DVR 2697340 MB Free 3 YA 0 MB Free Clip Name Folder name Time Setup Start Time End Time 9 19 2013 10 15 17 AM 9 19 2013 10 15 22 AM Backup size check F Include Viewer Cancel 95 Scheduled Backup Overview The Scheduled Backup Screen is used for performing bulk backup of video recorded by all cameras on a regular scheduled basis 1 24 hours The Scheduled Backup Screen is similar to the General Backup Screen Activating Scheduled Backup In order to use the Scheduled Backup feature you must first activate the function for your Server software You only need to do this once to enable scheduled backups 1 On the Live screen click Exit and then select Restart in Windows Mode Click OK Click Start and then click vFormat In the Need for Scheduled Backup area click Confirm Windows System Password Type your Windows System ID and Password 1 de 82 0 Note The default ID is DVR Admin and the default Password is dvr4321 6 Click OK 7 Close the DVR Utility window and then double click OpenEye Server to restart your Server software Specifying Scheduled Backup Drives In order to use the Sche
114. tup Backup Login Exit 3 52 5 Q o amp o y x Screen Division buttons seri Connected Users Me PH EH PR ES ES E5 OpenEye Sensor Status Relay Outputs CPU Meter Use the CPU meter to monitor the system resources of your recorder e GREEN System configuration OK e YELLOW Caution evaluate system configuration and Src PM consider decreasing system load 14 2013 Mon e RED System configuration has been exceeded which CPU may affect stability decrease system load or upgrade system with CPU performance package 30 Live Camera Options Right click a camera on the Display screen to display these options e Full Screen Expand the camera window to the full size of the screen 4 00 41 PM Full Screen d 7 1 2013 Mon Instant Recording CPU Search In Live SEARCH e Instant Recording Begin Instant Recording for the selected camera channel 360 Setup PAN TILT Enable 360 Camera e PTZ SETUP View Type gt E Mount Type E i e Search In Live Rewind or fast forward video from that camera at the present date and time Dg Projection Type Oncam SDK Y Panomorph SDK e 360 Setup Configure settings m PereserissoX for a 360 camera O A Me r LOGIN EXIT Q o Los E Backup 2 a e Enable 360 Camera Enable the use of a 360 camera e e PTZ Use the digital PTZ function on a 360 camera e View type Select the view for a 360
115. ure log file settings as digital recorder There are four well as delete current log files types available Select Date System July 2013 Log Management Event Sun Mon Tue Wed Thu Fri Sat AAA Enter log 4 5 6 Export L management Alam 7 8 9 10 1 12 13 ijai 9 Drive Check 14 15 16 17 18 19 20 j a 1 2 23 24 25 2 27 cocci log files in one week 28 29 30 31 rsp i System Log Files 4 Today gt o Stat Date 7 3 2013 Jr End Date 7 3 2013 Jr Pages Page 1 00001 00500 X Total log size 32729 65 KB No Date Time Log Contents Log Value Export log data Text 1 7 3 2013 8 15 22 AM Start Site VYer 5 0 0 Build 4 Lib z Export log data Raw 2 7 3 2013 8 15 22 4M Start Site After Normal terminate 3 7 3 2013 8 15 22 4M Timezone information Pacific Standard Time 4 7 3 20138 15 22AM IMAP Initialize 2 0 0 0 Export log files 5 7 3 2013 8 15 24 M Create data directory E Date 20130703 Time by d ate Select date 4 mi p User Defined Contact Numbers Viewing Log Files In the Live screen click Setup and then click System Information Click the Log Files tab Click Select Log Type and then select the type of log you want to see System Event Alarm or Drive Check Use the Calendar to select the date you want to review Scroll through the System Log Files list to view your files Exporting Log Files 72 Select a Start Date and an End Date Click Export Log Data Text or Export Log Data Raw dependi
116. w 24 images will display If there is no recorded video during a portion of the day No Image will be displayed where the image would be 4 Refine your search by double clicking on an image to select it 6 images will display To return to the previous 24 image view double right click any image 5 Refine the search by double clicking on an image to select it 10 images display If needed return to the previous 6 image view by double right clicking on any image 6 Double click an image to select the 1 minute segment of video to play A single image displays If needed return to the previous 10 image view by double right clicking on the image 7 Use the Playback controls to play the video of the selected segment 8 To exit Preview search with the current image still selected click Preview again STATUS SEARCH The Status Search option displays video in graph format Hours 0 23 24 hours a EA O IO y l cameras Recording Block Performing a Status Search 1 In the Search screen click Status 2 Click the calendar icon to select a day 3 Click on an area of the blue recording block Only one camera can be displayed at a time Note Each recording block represents a 10 minute time frame 4 Recorded video from the corresponding camera and time block will display above Use the Playback controls to view the recorded video 5 Use the mouse or arrow buttons to scroll through recording blocks and select other vi
117. x click Start Upgrade 19 SEARCH SEARCH OVERVIEW The recorder has several options that allow the user to easily find recorded video From Motion Sensor indexing to calendar views highlighting days with recorded video the recorder is equipped to help you quickly find a specific video or event This chapter describes how to use the Search features Current Date Time Screen division buttons Playback date time Camera select buttons Calendar button Hour Minute control bar Note Audio Channel buttons are only viewable when one camera is selected Play Controls Rewind Play Back Frame Moves video back one frame Rewind Rewinds video Stop Stops video playback Forward Play Plays video Back Frame Frame a Forward Frame Moves video forward one frame op 76 Adjust the Brightness of an Image Select an image to adjust by double clicking on the desired image Multiple images cannot be adjusted at one time 1 Move the Bright slide bar to the right or left to adjust the brightness 2 Reset the Brightness by moving the slider back to the center of the bar Zooming in on an Image 1 Select an image to adjust by double clicking on the desired image Multiple images cannot be adjusted at one time 2 Move the Zoom slide bar to the right or left to zoom in or out of an image Reset the Zoom by moving the slider back to its original position on the bar Zooming in on a Portion of an Image 1 Right click the area of inter
118. x to v5 x Exit to Windows by clicking Exit on the Display screen selecting Restart in Windows Mode and then clicking OK Comb Filter 2 Click Start gt All Programs gt OpenEye gt vFormat 3 Click Export in the System Setting Tool section 4 Select a location to save the settings file and then click Save The DVR Utility will export the settings and automatically close DVR Utility BE isc ser Set Date and Time E e _se System Seting oo Import Export ON Defaut v Set f TY out Setting TV out ch Li site SAW Scale y Set Log View only for SAW Overlay Log View Wide Screen Setting Set V Use DDraw Set Need For Schedule Backup Confirm Windows System password T CD R RW Format Util AGC Mode AGC Mode AUTO Set Importing Recorder Settings 32521AD 1 Or Se 10 Exit to Windows by clicking Exit on the Display screen and then clicking Restart in Windows Mode Click Start gt All Programs gt OpenEye gt vFormat Click Import in the System Setting Tool section Select the location of the settings file to import and then click Open Click Yes to import the data file 29 DISPLAY SCREEN The Display screen appears whenever the recorder starts Familiarize yourself with the buttons and features on the Display screen since this is the default screen for your recorder software Current Date Time CPU meter Opens Search PTZ Controller Se
119. xel Change threshold to reduce false ep alarms oo a To activate an alarm relay on Sabotage Detection click Activate Relay and then select the appropriate relay number None Select the Beep on Detect check box to enablethe Beep on detect recorder to emit an audible beep on Sabotage Detection Click Apply to save your settings Additional motion detection configuration options are found on the Etc tab Use this tab to set a camera channel to appear at full screen in the Display screen when a motion or sensor event is detected You can also set your recorder to enable motion detection even during continuous recording or play an audio warning when an alarm event is detected Full Screen Popup Set a camera channel aon maon is detected the camera is immediately to be i mm ed i ate l y isplayed full screen e 2 displayed full screen Full Screen Pop up on Sensor Event Motion Detection E n able m oti O n zR Allows you to process and receive motion events and i 1 alarms while recording in continuous mode Also enhances d etectio n d urin g ON search capabilities when recording in continuous continuous recording _ Enable Motion Detection on Continuous Recording Audio Warning A O Enables an audio waming when motion is detected Enable Audio warning system speeker beep Enable an audio warning during an alarm event 45 GENERAL SETUP To access the General Setup window click Setup in the Live screen and
120. xtreme circumstances can cause irreparable damage to the network Since connecting the recorder to a network can be extremely complex depending on the network this OpenEye recorder manual will cover only the basics We recommend consulting the Vendor or IT Administrator before attempting to create or connect to a LAN CONNECTING TO A LAN USING TCP IP The networking options of the recorder can be created and modified via the standard networking options available on Windows 7 Embedded The recorder comes equipped with a 10 100 1000 Network Interface Card NIC This card uses a standard RJ 45 connector and should be connected using CAT6 Ethernet cable to achieve optimal communication speeds Configuring TCP IP Settings 98 On the Display screen click Exit and select Restart in Windows Mode Right click Network on the desktop and select Properties Click Local Area Connection Click Properties Select Internet Protocol Version 4 TCP IPv4 then click Properties Select Use the Following IP Address option Enter the IP Address and Subnet mask appropriate for the network It is recommended to contact the Network Administrator for appropriate IP settings Example a Common IP addresses are 192 168 0 25 or 10 0 0 25 b Common Subnet masks are 255 255 255 0 or 255 0 0 0 OF E IN ae Note In order to connect to the recorder through a remote LAN connection a static IP address must be assigned If the network assigns the IP address autom
121. y and serious damage to the product Disc Tray Keep fingers well clear of the disc tray as it is closing Neglecting to do so may cause serious personal injury Burden Do not place a heavy object on or step on the product The object may fall causing serious personal injury and serious damage to the product Disc Do not use a cracked deformed or repaired disc These discs are easily broken and may cause serious personal injury and product malfunction Damage Requiring Service Unplug the unit from the outlet and refer servicing to qualified service personnel under the following conditions e When the power supply cord or plug is damaged e f liquid has been spilled or objects have fallen into the unit e Ifthe unit has been exposed to rain or water e Ifthe unit does not operate normally by following the operating instructions Adjust only those controls that are covered by the operating instructions as an improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the unit to its normal operation e If the unit has been dropped or the enclosure has been damaged e When the unit exhibits a distinct change in performance this indicates a need for service Servicing Do not attempt to service this product as opening or removing covers may expose the user to dangerous voltage or other hazards Refer all servicing to qualified personnel Repla
122. y for IP Cameras Live Afterimage Filter Enable live decoding Live Afterimage Filter Motion Bounding Box Select Display Motion Detection Area Box to see a colored boundary highlighting the area motion occurs Sensor Relay Status Bars Select Display Sensor Status Bar or Display Relay Status Bar to see icons when sensors or relays are activated Live Decoding Select Enable Key Frame Display for IP Cameras to reduce the processing load by only displaying key frames 47 Display Options 1 To allow the display resolution to automatically adjust to the resolution of any monitor select Force Window to Full Screen 2 To manually select a resolution clear Force Window to Full Screen and then click Select Resolution To change the font of your On Screen Display click Select Select your desired Font and Size Select Bold if desired When you have selected your font click OK Select Hide Network Connectivity Status from Live View if desired Click Apply to save your settings oo M eS 2 General Use the General tab to configure your overall backup options Backup en Configure general backup options A A AAA A AAA po J Enable CD DVD Backup Automatically Include the Backup Viewer Application with Backup Disabling this option will require Backup Viewer to be manually installed on a computer before viewing the video Enable CD DVD Backup Disabling this option will allow only USB backup from this recorder 4

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