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Owners Manual - Encompass Parts

1. Important We recommend that you keep all original packing materials in the event that you ship this product BROTHER MULTIFUNCTION CENTER FACSIMILE MACHINE LIMITED WARRANTY For Canada Only Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts Brother International Corporation Canada Ltd Brother or its Authorized Service Centers will repair this MFC Facsimile machine free of charge if defective in material or workmanship This Limited Warranty does not include cleaning consumables including without limitation print cartridges print head toner and drum or damage caused by accident neglect misuse or improper installation or operation any damage caused from service maintenance modifications or tampering by anyone other than a Brother Authorized Service Representative or from the use of supplies or consumable items that are non Brother products Operation of the MFC Facsimile machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end user purchaser In order to obtain warranty service the MFC Facsimile machine must be delivered or shipped freight prepaid by the end user purchaser to a Brother Authorized Service Center together with your Proof of Purchase in the form of a Sales Receipt For laser products Failure to remove the Toner Cart
2. To cancel press Stop Do NOT pull on the paper while copying is in progress Sle WWI I Te leit WY Js BI Multiple Copies You can make multiple copies using your fax machine and you can choose whether the copies will be STACKED all copies of page 1 then all copies of page 2 etc or SORTED collated The default resolution for multiple copies is Fine 1 Place the document face down in the feeder 2 If you want copies stacked press Copy OR If you want copies sorted collated press Sort 3 Enter the number 1 99 of copies you want 4 Press Copy If you selected Sort or STACK after pressing and get a MEMORY FULL message while you are scanning the first page press to cancel the job and restart to make a single copy If you selected Sort and the MEMORY FULL message appears while scanning subsequent pages you can press to copy the portion that is in memory or press to cancel To restart the copy job using less memory press for stacked copies Reducing and Enlarging Copies When making copies you can reduce or enlarge the size of the printed image To reduce to the size of your selected paper automatically select AUTO To select a reduction ratio choose 93 87 75 or 50 To enlarge a document select 150 125 or 120 To print a document at its original size select 100 T Insert the document face down in the feeder 2 Press Enlarge Reduce 3 Use 4 or gt to choose a
3. You can change or cancel the Distinctive Ring pattern at any time You can switch it off temporarily then turn it back on When you get a new fax number make sure you reset this function You can register only one Distinctive Ring pattern with the fax machine Some ringing patterns cannot be registered m The fax machine will answer only calls to its registered number m To have your TAD answer only the main number the fax machine must be in Manual Mode HW In FAX TEL or FAX ONLY mode the fax machine will answer all numbers on the phone line Registering the Distinctive Ring Pattern T Disconnect the fax machine from any TAD or telephone company voice mail 2 Set the fax machine to MANUAL mode 3 Press Function 0 1 A Press 4 or gt to select DISTINCTIVE SET and press Set 5 Press 4 or gt to select the prestored ring pattern you want to assign and press Set You will hear each pattern as you scroll through the four patterns Be sure to choose the pattern assigned by the Telephone Company Ring Pattern Rings 1 long long TTL 2 short long short ITIL 3 short short long III 4 very long normal pattern T L 6 Press Stop to exit See Printing Caller ID List p 30 Sle WWI I eC ell We Is Once you ve registered the Distinctive Ring pattern in your fax machine you can turn this feature ON or OFF by following Steps 1 to 4 on the previou
4. ssssssssssssssssrrrrirrrrrrssssssssssssee 21 Special Characters ssssssssssssseeeiiiririssssssssssssee 18 Speed Dial Changing sssr 41 Speed Dial Storing sses 41 Speed Dialing ecersesososesoreneneiene 44 Standard Resolution c ccsssesseeseesesseesseees 34 Station LD tac entralacere dante Secearileneen Serve 16 Storing Telephone Numbers 39 Super Fine Resolution 34 EI INDEX T U TAD saamine 10 CUSER SETTINGS omma 45 TAD Mode ranira deanai 22 TELCINDEX wi aceteta gate cauiadte 45 N Telephone Answer Code mmrenineennnee 26 Verification Report mmmmmmmmmme 45 Telephone Index sssssssseessessseenseennseenssein 4 Voice Calls sat ccsewsensertsstsetentorttestestessote 43 Telephone Numbers emeeenaeennneee 39 Volume Amplify 1 20 TONG kitkuda atkal aaa 17 Tone Send Signals 2ccctesetesatasane 44 W TOP COVER OPEN i ccsccncicacnsesasnen 55 Tratismission Verification Kid Reports 46 WARNING samal ma ae 49 Troubleshooting aamen kaa 52 X Two Line Phone System besten 7 XMIT REPORT osses 45 INDEX CI Remote Fax Options For FAX 770 Only Setting Up Fax Storage You cannot use Paging and Fax Forwarding at the same time You cannot use Paging and Fax Forwarding when Fax Storage is set to OFF See Turning on Fax Storage Programming a Fax Forwarding Number next page ie tes A A ie When Fax Forwarding is set to ON your fax machine stores the rec
5. sz lt Retrieving Fax Messages V x 9 6 SSAIJ XV VJASIHLI 2 ssaid Jyo 38e 1048 xe gq UML ssaid SIXBJ E IAIA D 3 6 ssaid TIGUNU MAU dy JIMI 0 2 Wem pue dn Suey daag oy Jay HH ssaid pue IUIYILUI XJ GOWI JO JaquNU Y 19749 Udy 9 ssaid UO 38810 S XEJ WAN H ssod pue ouryorur E ssaid sadessour xey je serq rem pue dn Suey doaq ap 194V 46 ssaid pue JUIJILUI LLJ GOWI JO JAGUMU AY 19749 UAI H ssaud 3517 sngeys Aroma e JULI 07 ways sdaaq JIOUS OM Jaye IST SIEIS KIOWA E IAIA OJ H A ssad pue PIPILMIOJ SIFESSIU XEJ INO JUBA NOA AIM Jaquinu xv XP JOWA I JO Jaquinu ay Jou MOU oY 19JU7 1 ssaid AIGUNN UIPABAL1OJ Xey WUBISOLJ 1 Dial your fax number 2 When you hear the beep immediately enter your Remote Access Code 4 5 9 3 As soon as you hear two short beeps use the dial pad to press 9 6 2 4 Using the dial pad enter the number up to 20 digits of the remote fax machine where you want your fax messages forwarded and then press You cannot use and as dial numbers However if you want to store a pause press 5 After you hear your fax machine beep hang up and wait Your fax machine calls the remote fax machine The remote fax machine prints your fax messages Changing Fax Forwarding Number You can change the default setting of your fax for
6. BROTHER S LICENSOR S AND THEIR DIRECTORS OFFICERS EMPLOYEES OR AGENTS COLLECTIVELY BROTHER S LICENSOR MAKES NO WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE REGARDING THE SOFTWARE BROTHER S LICENSOR S DOES NOT WARRANT GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS ACCURACY RELIABILITY CURRENTNESS OR OTHERWISE THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN NO EVENT WILL BROTHER S LICENSOR S BE LIABLE TO YOU FOR ANY CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION AND THE LIKE ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN ANY EVENT BROTHER S LICENSOR S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION WHETHER IN CONTRACT TORT INCLUDING NEGLIGENCE PRODUCT LIABILITY OR OTHERWISE WILL BE LIMITED
7. Routine Maintenance Cleaning the Scanner Before cleaning unplug the power cord for safety Clean the white tape and the glass strip under the tape with isopropyl alcohol on a lint free cloth Be careful not to bend the spring plate or drop anything into the fax machine 3 LO Spring Plate Cleaning the Print Head Before cleaning unplug the power cord for safety To clean the fax machine print head wipe the metal part and plastic part with a lint free cloth that is dry or lightly moistened with isopropyl alcohol Plastic Part Metal Part Multi Function Link option You can purchase the optional Multi Function Link package also called Missing Link Multi Function Link turns your fax machine into a multi function center by enabling you to use your fax machine as a printer and a scanner and to use it to fax messages from Windows applications in your computer Multi Function Link is available at most Brother retailers If you cannot find it you can order Multi Function Link directly from Brother The item number is PCI 1 Installation instructions will be included with PCI 1 However it is important that you hook up your fax machine to your computer before you install the software Setting Multi Function Link Mode With Multi Function Link option Only If you connect your fax machine to your PC you can receive faxes into your PC After completing all setup for Mult
8. JASS 31 Copy Multiple scents tate tetas atte cals 31 Copy Reducing s es 31 Copy Sorted eniinn 31 Copy Stacked Lasies acest tater tarita tentacle 31 Corrections Entering Text 18 Customer Service suis ssvstsvesdnassvetaontsosbavstiesbenrabaed i D Dateand TIME EE 16 Delayed FAX sia imal 36 Dialing Mod nursi valanud 17 DISCONNECTED sisi t 54 Distinctive Ring NASA 27 DOCUMENT JAM rait tiit 54 Documents Size sssssssessseesssssssrerserrsesseree 32 E Easy Receive Laiem dl Milani aaa 24 ECM Error Correction Mode 1s 2 Entering Text ossessi 17 External Telephone s s s 11 External Telephone Answering Device 10 F F T FAX TEL Mode sssi 22 FIT Ring TIME sacscckadengasanesandses 23 FAX ONLY Mode sesser 22 Fax Receive COG 2a sitta 26 Fax Tones and Handshake 2 Fax Back System sssrin i Fine Resolution Sinvouswousseonvarskesk 34 Function Mode rumala 12 Function Selection Tables isaseid 13 G Gray SCALE epee octuepes care aresepelesaresestecbebce 61 H Handset VALUE epee patakas 20 Helpen euronun ihates l H ld EEEE 3 44 I Inserting Spaces u 18 International Calls ssssesesssssssssssssssssssssssssssss 35 Interpting aes aA ee tet edt ts 37 M Maine mane ssscssssedeseessssoussnacsnesdusecusadayareveders 59 Manual Dialing sssr 43 MANUAL Mode sssssssssssssssssssssssssrsrrerrrrrreereee 22 Manual Trans
9. another location using Fax Forwarding Paging or Remote Retrieval functions The screen will indicate when you have a fax stored in memory F Press Function 8 2 2 Press 4 or gt to select ON or OFF and press Set 3 Press Stop to exit If there are faxes in memory when you turn the Fax Storage OFF the screens prompts you to erase any faxes in memory See If you press 1 all fax data is erased and Fax Storage is turned off If you Printing a press 2 data is not erased and Fax Storage remains on Fax in Memory For FAX 770 Only p 27 Changing Remote Access Code See Operation from Extension Telephone p 26 Enter your Remote Access Code when the fax machine picks up your call so you can access features remotely The access code is preset to 1 5 9 but you can change this 1 2 Press Function 8 3 Enter a three digit number from 000 to 999 The cannot be changed Do not use the same digits that appear in your Fax Receive or Telephone Answer Code Press Set Press Stop to exit Using Remote Access Code You can call your FAX from any touch tone phone or remote Group 3 fax machine and use a Remote Access Code and other button presses to retrieve fax messages f Dial your fax number from a touch tone phone 2 When your fax machine answers and beeps immediately enter your Remote Access Code 159 3 The fax machine signals the kinds of messa
10. iv the warranty period on your original BROTHER FACSIMILE 90 DAY REPLACEMENT WARRANTY A LIMITED WARRANTY For USA Only Product has expired or has not been sufficiently validated with a copy of the proof of purchase bill of sale The Brother Customer Service Representative will ship the exchange Product with return instructions and prepaid return airbill Follow the return instructions You must return the original Product in the same shipping carton in which the exchanged Product was received and include a copy of proof of purchase bill of sale Retain your original accessory items and a copy of the return airbill signed by the courier Limitations Repair or replacement as described above is your sole and exclusive that is your only remedy if this Product is defective Brother is not responsible for damage to or loss of any equipment media programs or data related to the use of this Product Except for that repair or replacement Brother shall not be liable for any direct indirect incidental or consequential damages or specific relief Because some states do not allow the exclusion or limitation of consequential or incidental damages the above limitation may not apply to you THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES WRITTEN OR ORAL WHETHER EXPRESSED BY AFFIRMATION PROMISE DESCRIPTION DRAWING MODEL OR SAMPLE ANY AND ALL WARRANTIES OTHER THAN THIS ONE WHETHER EXPRESS OR IMPLIED INCLUDING IM
11. s Never install telephone wiring during a lightning storm 2 We recommend that this product be used with a surge protection device to protect the product against lightning storms 3 Never install a telephone jack in a wet location unless the jack is specifically designed for a wet location 4 Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the network interface 5 Use caution when installing or modifying telephone lines 6 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning T Do not use the telephone to report a gas leak in the vicinity of the leak For PLUGGABLE EQUIPMENT the socket outlet should be installed near the eguipment and should be easily accessible Choosing a Location Place your fax machine on a flat stable surface such as a desk Select a place that is free of vibration and shocks Locate the fax machine near a telephone jack and a standard grounded power outlet Avoid placing your machine in a high traffic area Do not place near heaters air conditioners water chemicals or refrigerators Do not expose the fax machine to direct sunlight excessive heat moisture or dust Do not connect your machine to electrical outlets controlled by wall switches or automatic timers Disruption of power can wipe out information in the unit s memory Do not connec
12. 26 OY FUME EONS 4 reste E EE EEEE hk 30 Before Vou Begin rrsaannnaasnanaaaaaaanaaaaaaad 32 Basic Sending Operations ccecsecssesseesssecsseeesneesseeesneesseeesneesseeesneessees 34 Advanced Sending Operations cccccssecseesseeesseessecsnecsseesneesseeesneeeey 35 Storing Numbers for Easy Dialing 0 0 cccecsecsseeseeesneesseeesneesseeesneensees 39 Making Voice AMIS sa atakse 43 Fax Machine Settings and Activity mmmsss 45 Standard Telephone and FCC Notices mmmmsmsa 47 vii TABLE OF CONTENTS Troubleshooting and Maintenance Multi Function Link option Specifications Troubleshooting cccccecscecssessseessseesseecsnecsseecsnecsseesuecsseesneesseesneesseesneesnees 32 Routine Maintenance seooeesssssssssseeesesssssssereoreesssssseroreoonssssseroreeonsnssserer 59 Multi Function Link option 60 Specifications aaa aa 61 INGOX EEE ES SSE ASS SEPRE ASS A 62 Remote Fax Options For FAX 770 Only R 1 Trademarks The Brother logo is a registered trademark of Brother Industries Ltd Brother is a registered trademark of Brother Industries Ltd IBM IBM PC MWAVE and IBM Aptiva are registered trademarks of International Business Machines Corporation Visioneer PaperPort is a registered trademark of Visioneer Inc Microsoft and MS DOS are registered trademarks of Microsoft Corporation Windows and Windows NT are registered
13. AMPLIFY may It is important that you do not choose PERMANENT unless all users damage the hearing of some users Setting Volume Amplify Please carefully read Setting the Handset Volume before you do the following steps F Press Function 1 4 INITIAL SETUP EI 2 Press 4 or gt to select VOL AMPLIFY OFF if none of the users are hearing impaired and go to Step 4 OR If some or all of the users are hearing impaired select VOL AMPLIFY ON 3 Press 4 or gt to select PERMANENT if all the users are hearing impaired OR Select TEMPORARY if only some of the users are hearing impaired A Press Set 5 Press to exit Setting the Speaker Volume You can adjust the speaker volume when your fax machine is onhook after you pressed Hook by selecting a speaker volume level Press or to adjust the volume level The display shows the setting you are choosing Each key press changes the volume to the next setting The new setting will remain until you change it again Setting the Ring Volume You can adjust the ring volume when your fax machine is idle You can select a ring volume level or press until the ring is off Press or to adjust the volume level With each key press the fax machine rings so you can hear the current setting and the display shows the setting you are choosing Each key press changes the volume to the next setting The new setting will remain until you change it a
14. For Canada Only Your fax machine comes set to accommodate tone multi frequency dialing service If you have pulse rotary dialing service you need to change the dialing mode F Press Function 1 5 2 Use 4 or gt to select TONE or PULSE and press Set 3 Press Stop to exit Details for Entering Text When you are setting certain functions such as the Station ID you may need to enter text into the fax machine Most keys on the dial pad have three or four letters printed above them The keys for 0 and X don t have printed letters because they are used for special characters By pressing the appropriate number on the dial pad the correct number of times you can access the character you want 18 CHAPTER FOUR Press Key onetime two times three times four times A B KX lt ROEC s MA 2 e 5 e 2 e e Seed GA xK CA Z2aAZw Inserting spaces If you want to enter a blank space press gt twice Making corrections If you entered a letter incorrectly and want to change it press 4 to move the cursor after the last correct letter Then press Stop the letters above and to the right of the cursor are deleted Re enter the correct text and or digits You can also back up and type over incorrect letters Repeating letters If you need to enter a character assigned to the same key as the previous character press gt to move the cursor to
15. and two line telephone next to your Brother machine 2 Plug one end of the telephone line cord for your machine into the L2 jack of the triplex adapter Plug the other end into the LINE jack on the left side of the machine 3 Plug one end of the first telephone line cord for your TAD into the L1 jack of the triplex adapter Plug the other end into the LI or LI L2 jack of the two line TAD 4 Plug one end of the second telephone line cord for your TAD into the L2 jack of the two line TAD Plug the other end into the EXT jack on the left side of the machine Triplex Adapter Two Line Phone Two Line External TAD Brother Machine You can keep two line telephones on other wall outlets as always There are two ways to add a two line telephone to the fax machine s wall outlet You can plug the telephone line cord from the two line telephone into the L1 L2 jack of the triplex adapter Or you can plug the two line telephone into the TEL jack of the two line TAD See Easy Receive p 24 LOCATION AND CONNECTIONS EI Multi Line Connections PBX Most offices use a central telephone system While it is often relatively simple to connect the fax machine to a key system or a PBX Private Branch Exchange we suggest that you contact the company that installed your telephone system and ask them to connect the fax machine for you It is advisable to have a separate line for the fax machine You can then leave the fax machine in FAX ON
16. digits using One Touch the dial pad or you can enter a One Touch or Speed Dial number or you Dialing f p 43 can call from the Tel index 4 When you hear the fax tone press Start 5 If you re using the handset hang up Automatic Transmission This is the easiest way to send a fax IMPORTANT Do not pick up the handset or press Hook 1 Insert the document face down in the feeder See 2 Enter the fax number from One Touch Speed Dial Tel index or the p 44 3 Press Start Manual and Automatic Fax Redial If you re sending a fax manually and the line is busy press Redial Pause to retry the number If you re sending a fax automatically and the line is busy the fax machine will redial automatically up to three times at 5 minute intervals ET CHAPTER SIX Basic Sending Operations Contrast If your document is very light or very dark you might want to set the contrast accordingly Use S LIGHT to send a very light document Use S DARK to send a very dark document Insert the document face down in the feeder Press Function 3 3 Use 4 or b to select AUTO S LIGHT or S DARK and press Set Press 2 if you are finished choosing settings and go to Step S OR Press 1 if you want to select additional settings The display returns to the Setup Send menu 5 Enter a fax number and press to send a fax OR Press to make a copy amp OND Resolution When you have a document in the feed
17. feeder toward the back of the fax machine If the paper remains jammed then pull it toward the front of the machine _ Top Cover 5 Remove the printing cartridge and turn the spool to tighten the ribbon 6 Install the cartridge 7 Close the top cover 8 Close the front cover Q Load the paper EI CHAPTER ELEVEN The scanner is dirty See Routine Maintenance on p 59 CORP ERR oe A poor quality phone line resulted in a communications error Try the call again COAAWE CTIA FATI You have requested a polling call from another party but the other fax machine is not in Poll Waiting mode MT oaror The other party has disconnected during a fax Try calling the other party COCUNENT JAM The documents were not inserted or fed properly or were too long or too short T Remove any paper that is not jammed from the document feeder 2 Open the front cover 3 Pull the document toward the front of the fax machine 4 Close the cover and press Stop TROUBLESHOOTING AND MAINTENANCE EI ETTE Contact Brother Customer Service at USA 1 800 284 4329 voice From within Canada 1 800 853 6660 voice From within Montreal 1 514 685 6464 voice The number you called does not answer or is busy You may also have reached a number not connected to a fax Check the number and call again You ve tried accessing a One Touch or Speed Dial location with no number assigned to it See pages 39 41
18. for information about storing One Touch or Speed Dial numbers The print head has overheated Unplug the fax machine and wait 30 minutes for it to cool Try cleaning the white tape and the glass strip under the tape During cleaning we recommend you unplug the power cord See Routine Maintenance on p 59 If you still get a scanner error contact Brother Customer Service at USA 1 800 284 4329 voice From within Canada 1 800 853 6660 voice From within Montreal 1 514 685 6464 voice The top cover is not completely closed EI CHAPTER ELEVEN If You Are Having Difficulty with Your Fax Machine If you think there is a problem with your fax machine make a copy first If the copy looks good the problem is probably not your fax machine Check the difficulties below and follow the troubleshooting tips Printing or Receiving Faxes Condensed Print and Horizontal Streaks Top and Bottom of Sentences Cut Off If your copy looks good you probably had a bad connection with static or interference on the phone line If the copy looks bad clean the scanner area If there is still a problem call Brother Customer Service at 1 800 284 4329 USA 1 800 853 6660 from within Canada and 1 514 685 6464 from within Montreal Vertical Black Lines When Receiving The sender s scanner may be dirty Ask the sender to make a copy to see if the problem is with the sending machine Try receiving from another fax machine If the
19. in the feeder that you can dial a number and send a fax or you can make a copy Function Selection Table If you have a basic understanding of how to program your fax machine you can perform most of the programming settings without the Owner s Manual To help you understand the function selections options and settings that are found in your fax programs use the Function Selection Table below 1 INITIAL SETUP Function Description Factory Set More Info 1 DATE TIME Enter date and time for LCD 2000 1 1 00 00 pp 16 display and to print on transmissions 2 STATION ID Program name fax number and p 16 17 telephone number to appear on each transmitted page 3 BEEPER Adjust volume level of beeper LOW p 19 4 VOLUME AMPLIFY For the hearing impaired you OFF p 20 can set the volume to AMPLIFY ON or either a permanent or temporary basis 5 TONE PULSE Selects dialing mode TONE p 17 For Canada Only 14 CHAPTER THREE 2 SETUP RECEIVE Function Description Factory Set More Info 1 RING DELAY Number of rings before fax RING DELAY 04 p 23 machine answers in FAX TEL or FAX mode 2 F T RING TIME Sets the time for double ring in 20 pp 23 24 FAX TEL mode 3 EASY RECEIVE Receive fax messages without ON p 24 pressing the Start key 4 REMOTE CODE Enter code to activate or deactivate ON 51 51 pp 26 27 machine from a remote location 5
20. on Hold 2 You can put down the handset without disconnecting the call 3 Pick up the fax machine handset to release the call from Hold Picking up an extension handset will not release the call from Hold Tone Pulse For Canada Only If you have pulse dialing service but need to send tone signals for telephone banking for example follow the directions below If you have touch tone service you do not need this feature to send tone signals 1 Lift the handset 2 Press Any digits dialed after this send tone signals 3 When you hang up the fax machine returns to pulse dialing service Searching Telephone Index You can search for names you have stored in One Touch and Speed Dial memories Names are stored alphabetically 1 Press Tekindex then enter the first letter of the name you re looking for 2 Press 4 or gt to search the memory 3 When the screen displays the name you want to call pick up the handset for a voice call Press Start to begin dialing If you pressed to dial the call pick up the handset when the other party answers The speaker works only one way the other party won t be able to hear you unless you pickup the handset 01 eA 6 When the call is over hang up to cancel the call 45 Printing Reports Fax Machine Settings and Activity You can print the following lists and reports Choose to print a Transmission Verification Report after all faxes you send Activity Report l
21. reduction ratio setting 4 Press Copy OR orl if you want sorted copies 5 Enter the number 1 99 of copies you want For example press 2 for nine copies 6 Press Copy Setup Send Before You Begin See Resolution Paper Guides Documents must be between 5 8 and 8 5 inches wide and 5 9 and 23 7 inches long Your fax machine can only scan an image 8 2 inches wide regardless of how wide the paper is Make sure you insert documents face down top edge first Adjust the paper guides to fit the width of your document The automatic document feeder ADF can hold up to 10 pages feeding each one individually through the fax machine Use standard 17 16 24 16 paper when using the ADF if you re using heavier paper feed each sheet individually to prevent paper jams Press before you send the fax to select the resolution for the document you re sending DO NOT use curled wrinkled folded or ripped paper or paper with staples paper clips paste or tape attached DO NOT use cardboard newspaper or fabric Make sure documents written with ink are completely dry SETUP SEND EI Manual Transmission Manual transmission lets you hear the dial tone ringing and fax receiving tones before sending the fax F Insert the document face down in the feeder 2 Pick up the handset and listen for a dial tone OR press and listen for a dial tone See 3 Enter the fax number you want to call you can enter the
22. store a Group 3 Use the dial pad to identify the Group with a number and press Sel For example press 1 for Group 1 4 To include One Touch or Speed Dial numbers in the Group enter them as if you were dialing For example for One Touch key 5 press One Touch key 5 For Speed Dial location 09 press Speed Dial then press 0 9 on the dial pad The LCD shows 05 09 Use the dial pad to enter a name for the group and press Set For example NEW CLIENTS T Press Stop to exit You can print a list of all One Touch and Speed Dial numbers See Chapter 9 Printing Reports Telephone Voice ji Operation Making Voice Calls You can use your fax machine to make voice telephone calls by dialing manually or by using Tel index One Touch or Speed Dial memory You can use the handset to make and receive calls Manual Dialing Manual dialing is simply pressing all of the digits of the phone number 1 Pick up the handset OR Press Hook 2 When you hear a dial tone dial the call using the dial pad 3 If you pressed to dial the call pick up the handset when the other party answers The speaker works only one way the other party won t be able to hear you unless you pick up the handset 4 To hang up replace the handset One Touch Dialing See 1 Pick up the handset OR Press Hook Storing O lack Bal 2 When you hear a dial tone press the One Touch key of the location you Num
23. when you dial and press Start and they continue for about 40 seconds after dialing During that time the sending machine must begin the handshake with the receiving machine Each time you use automatic procedures to send a fax you are sending CNG tones over the phone line You ll soon learn to listen for these soft beeps each time you answer a phone on your fax line so you know if you are receiving a fax message The receiving fax responds with fax receiving tones loud chirping sounds A receiving fax chirps for about 40 seconds over the phone line and the screen displays RECEIVE If your fax machine is set to the FAX ONLY Mode it will answer every call automatically with fax receiving tones Even if the other party hangs up your fax machine continues to send the chirps for about 40 seconds and the screen continues to display RECEIVE To cancel the receiving mode press Stop When your fax machine answers in FAX TEL Mode the fax machine listens for CNG tones and then responds with receiving tones The fax handshake is the time in which the sending machine s CNG tones and the receiving machines chirps overlap This must be for at least 2 to 4 seconds so the machines can understand how each is sending and receiving the fax The handshake cannot begin until the call is answered and the CNG tones only last for about 40 seconds after the number is dialed Therefore it s important for the receiving mac
24. will not be displayed 3 Press 4 or gt to scroll through the Caller ID memory and select the Caller ID you want to view and press Set The screen shows the caller s name and number and the date and time of the call A Press 4 or gt to return to the Caller ID listing OR Press Stop to exit EI CHAPTER FIVE Printing Caller ID List F Press Function 0 2 2 Press 4 or gt to select PRINT REPORT and press Sel 3 Press Start Call Waiting Caller ID The Call Waiting Caller ID feature lets you use the Call Waiting Caller ID service offered by many local telephone companies This feature displays the telephone number or name if available of Call Waiting callers on your fax machines screen T To answer a Call Waiting signal while you re talking on the phone ask the other party if you can put them on Hold to catch the other call The screen displays the Caller ID 2 Press Speed Dial to switch to the second call 3 To switch back to the first call press Speed Dial again Either caller can hang up at any time However if you hang up you will disconnect both callers Copy Functions Your fax machine cannot scan anything closer than one eighth inch from the edge of the paper The default resolution for a single copy is Super Fine Set the resolution to PHOTO for photographs 1 Place document face down in the feeder 2 Press Copy Wait 5 seconds or press for faster response
25. LY Mode to receive faxes any time of day or night If the fax machine is to be connected to a multi line system ask your installer to connect the unit to the last line on the system This prevents the unit from being activated each time a telephone call is received As with all fax units this machine must be connected to a two wire system If your line has more than two wires proper connection of the fax machine cannot be made If you are installing the fax machine to work with a PBX 1 It is not guaranteed that the unit will operate correctly under all circumstances with a PBX Any cases of difficulty should be reported first to the company that handles your PBX 2 If all incoming calls will be answered by a switchboard operator it is recommended that the Answer Mode be set to MANUAL All incoming calls should initially be regarded as telephone calls 3 The unit may be used with either pulse or tone dialing telephone service Custom Features on Your Phone Line To learn how custom features may affect your faxing operations please refer to the Troubleshooting chapter p 52 10 CHAPTER TWO Connecting an External Telephone Answering Device TAD Sequence You might choose to connect an additional answering system When you have an external TAD on the same telephone line as the fax machine the TAD answers all calls The fax machine listens for fax calling CNG tones If it hears them the fax machine takes ove
26. OR Press Stop to exit Changing One Touch and Speed Dial Numbers If you try to store a One Touch or Speed Dial number in a location where a number is already stored the screen displays the current name stored there then prompts you to either 1 CHANGE OR 2 EXIT F Press 1 to change the number stored or press 2 to exit without making a change 2 Enter a new number M If you want to erase the whole number press when the cursor is to the left of the digits The letters above and to the right of the cursor are deleted m If you want to change a digit use 4 or gt to position the cursor under the digit you want to change then type over it 3 Follow the directions from Step 3 in Storing One Touch Numbers or Storing Speed Dial Numbers EI CHAPTER SEVEN See Storing One Touch Dial Numbers p 39 and Storing Speed Dial Numbers p 41 and Broadcasting p 36 See Entering Text p 17 Setting Up Groups for Broadcasting Groups allow you to send the same fax message to many fax numbers by pressing only one One Touch key Broadcasting First you ll need to store each fax number as a One Touch or Speed Dial number Then you can combine them into a Group Each Group uses up a One Touch key Finally you can have up to six small Groups or you can assign up to 47 numbers to one large Group 2 Select a One Touch key where you wish to store the number For example press One Touch key 2 to
27. PLIED WARRAN TIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED This Limited Warranty is the only warranty that Brother is giving for this Product It is the final expression and the exclusive and only statement of Brother s obligations to you It replaces all other agreements and under standings that you may have with Brother or its representatives This Limited Warranty and Brother s obligation to you may not be changed in any way unless you and Brother sign the same piece of paper in which we 1 refer to this Product and your bill of sale date 2 describe the change to this warranty and 3 agree to make that change Product Support Toll free customer service and technical support is available for hardware operational assistance at 1 800 284 4329 At any time free technical support in the form of Frequently Asked Questions troubleshooting tips and service center locator is available through our fax back system at 1 800 521 2846 or Brother s Internet Web Site www brother com BROTHER INTERNATIONAL CORPORATION 100 SOMERSET CORPORATE BLVD BRIDGEWATER NEW JERSEY 08807 0911 Please record your model and serial number and your date and location of Purchase below for your records Keep this information with your proof of purchase bill of sale in case your Product is lost stolen or requires service Model Serial Date of purchase Store where purchased Location of store
28. REDUCTION Reduces size of image AUTO pp 24 25 6 PAPER Selects size of paper for fax receiving LETTER p 25 7 POLLING RX Sets up your fax machine to poll OFF p 27 another fax machine 8 MF LINK Fax Receive Only PC Primary PC PC Primary p 60 only available if you Receive Only have purchased Multi Function Link option 3 SETUP SEND document to be retrieved by another fax machine Function Description Factory Set More Info 1 COVERPG SETUP Automatically sends a cover page OFF p 38 you program 2 COVERPAGE MSG Program customized message for p 38 fax cover page 3 CONTRAST Change lightness or darkness ofa AUTO p 34 fax you are sending 4 RESOLUTION Allows you to change resolutions STANDARD p 34 page by page 5 OVERSEAS MODE Adjusts for sometimes difficult OFF p 35 overseas transmissions 6 CALL RESERVE You can send a fax then speak OFF p 38 7 DELAYED FAX Send documents later p 36 8 POLLED TX Sets up your fax machine witha OFF p 37 Function Description 4 CANCEL JOB Factory Set More Info Cancel a delayed fax or polling job p 37 5 INTERRUPT ON SCREEN PROGRAMMING 15 Function Description Factory Set More Info Send a fax now even if you have the machine set to send a fax later or if you have it set for Polling p 37 6 SET AUTO DIAL broadcasting Functi
29. SA 1 800 284 4329 voice 1 908 575 8790 fax From within Canada 1 800 853 6660 voice 1 514 685 4898 fax From within Montreal 1 514 685 6464 voice Ordering Accessories and Supplies For the best quality results use only genuine Brother accessories available at most Brother retailers If you cannot find the accessory you need and you have a Visa MasterCard Discover or American Express credit card you can order accessories directly from Brother USA 1 888 879 3232 voice 1 800 947 1445 fax From within Canada 1 800 668 2768 voice DESCRIPTION ITEM Thermal Printing Cartridge PC301 1 PK Refill Roll For Canada Only PC300RF 2 PK Refill Rolls PC302RF 4 PK Refill Rolls PC304RF Telephone Line Cord Tell the Brother Representative your Model number so you get the appropriate color Telephone Handset Tell the Brother Representative your Model number so you get the appropriate color Handset Curled Cord Tell the Brother Representative your Model number so you get the appropriate color Paper Wire Extension UF5607000 Document Support UF9869001 Paper Support UF9987001 Owner s Manual UF9927001 Multi Function Link Missing Link Option PCI 1 Surge Protection Device with Telephone QPD 120 Line Protection 2 outlets Surge Protection Device with Telephone FX 120 Line Protection 8 outlets Notice Disclaimer of Warranties
30. T Press Function 1 3 2 Press 4 or gt to select your setting and press Set 3 Press Stop to exit EI CHAPTER FOUR Setting the Handset Volume Before you begin to use the fax machine you must decide if you need to set the handset volume to AMPLIFY ON for a user who is hearing impaired The AMPLIFY volume level complies with FCC standards VOLUME AMPLIFY OFF This default setting is appropriate if none of the users are hearing impaired During a conversation users can press or on the control panel to adjust the volume When the handset is replaced the handset volume remain until you change it again VOLUME AMPLIFY ON TEMPORARY This setting is appropriate if some of the users are hearing impaired During a conversation users can press or on the control panel to adjust the volume to LOW HIGH or AMPLIFY When the handset is replaced the handset volume will returns to the default setting of LOW VOL AMPLIFY ON PERMANENT Choose VOL AMPLIFY ON PERMANENT if all of the users are hearing impaired During a conversation users can press or on the control panel to adjust the volume to LOW HIGH or AMPLIFY When the handset is replaced the handset volume returns to the default setting of AMPLIFY When you press or on the control panel to adjust the volume the display shows the setting you are choosing Each key press changes the volume to the next setting are hearing impaired Otherwise the default setting of
31. TO 50 Compilation and Publication Notice Under the supervision of Brother Industries Ltd this manual has been compiled and published covering the latest product descriptions and specifications The contents of this manual and the specifications of this product are subject to change without notice Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages including consequential caused by reliance on the materials presented including but not limited to typographical and other errors relating to the publication BROTHER FACSIMILE 90 DAY REPLACEMENT WARRANTY A LIMITED WARRANTY For USA Only This warranty gives you certain rights and you may also have other rights that may vary from state to state This warranty is given only to the end use purchaser of the accompanying product referred to in this warranty as this Product What is covered Brother warrants to you for the Warranty Period that there are no defects in the materials workmanship or Year 2000 compliance of this Product The Warranty Period is 90 days from the date you purchased this product What is NOT covered This warranty is VOID that is this Product has no warranty if 1 you did not purchase this Product from an authorized Brother reseller within the United States 2 this Product has been serviced modified or tampered with by an
32. There are three ways to convert to an RJ11 receptacle The first two ways may require assistance from the telephone company You can change the wall outlets from one RJ14 jack to two RJ11 jacks Or you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to it The third way is the easiest Buy a triplex adapter You can plug a triplex adapter into an RJ14 outlet It separates the wires into two separate RJ11 jacks Line 1 Line 2 and a third RJ14 jack Lines and 2 If your Brother machine is on Line 1 plug the machine into LI of the triplex adapter If your machine is on Line 2 plug it into L2 of the triplex adapter Triplex Adapter RA 4 secrets es Gaon oe a te JAE EI CHAPTER TWO Installing Brother Machine External Two Line TAD and Two Line Telephone When you are installing an external two line telephone answering device TAD and a two line telephone your machine must be isolated on one line at both the wall jack and at the TAD The most common connection is to put the Brother machine on Line 2 which is our assumption in the following steps The back of the two line TAD must have two telephone jacks one labeled LI or LI L2 and the other labeled L2 You will need at least three telephone line cords the one that came with your machine and two for your external two line TAD You will need a fourth line cord if you add a two line telephone 1 Place the two line TAD
33. al you can still print a fax in the memory when you are at your machine F Press Function 8 4 2 Press Start 3 Press Stop Polling Polling is the process of retrieving faxes from another fax machine You can use your fax machine to poll other machines or you can have someone poll your machine All parties involved in polling need to set up their fax machines to accommodate polling When someone polls your machine to receive a fax they pay for the call if you poll someone s fax machine to receive a fax you pay for the call For more information call our fax back system 1 800 521 2846 USA 1 800 681 9838 From within Canada and request Document 21700 Some fax machines do not respond to the polling function Distinctive Ring This fax machine feature lets you use the Distinctive Ring subscriber service offered by some telephone companies which allows you to have several telephone numbers on one phone line Each phone number has its own Distinctive Ring pattern so you know which phone number is ringing This is one way you can have a separate phone number for your fax machine EI CHAPTER FIVE Your fax machine has a Distinctive Ring function allowing you to dedicate one phone number just for receiving faxes You ll need to follow the directions below to register the new Distinctive Ring pattern that was assigned by the Telephone Company so your fax machine can recognize its incoming calls
34. ays If you set the interval to OFF you can print the report by following the steps in the previous section 4 Press Function 7 2 2 Press 4 or P to display and press Set 3 Press 4 or gt to choose your setting and press Set If you choose 7 days the screen prompts you to choose a day at which to begin the 7 day countdown 4 Enter the time to begin printing in 24 hour format and press Set For example enter 19 45 for 7 45 PM 5 Press Stop to exit Important Information Standard Telephone and FCC Notices These notices are in effect on models sold and used in the United States only This equipment is hearing aid and volume control compatible When programming emergency numbers and or making test calls to emergency numbers mM Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up MW Perform such activities in the off peak hours such as early morning or late evening This equipment complies with Part 68 of FCC Rules On the rear panel of this equipment is a label that contains among other information the FCC Registration Number and Ringer Equivalence Number REN for this equipment You must upon request provide this information to your telephone company You may safely connect this equipment to the telephone line by means of a standard modular jack USOC RJIIC An FCC compliant telephone cord with a modular plug is provided wit
35. bers want to call ga 3 If you pressed to dial the call pick up the handset when the other party answers The speaker works only one way the other party won t be able to hear you unless you pickup the handset 4 To hang up a voice call replace the handset If you try to use a One Touch location with no number stored in it you hear a warning sound and screen displays NOT REGISTERED The display returns to normal after 2 seconds If you are sending a fax press after pressing the One Touch key If you picked up the handset press when the receiving fax machine answers with fax tones Pause Press Redial Pause to insert a pause between numbers Each key press adds a 3 5 seconds delay EI CHAPTER EIGHT See Storing Speed Dial Numbers p 41 See Storing One Touch Dial Numbers p 39 and Storing Speed Dial Numbers p 41 Speed Dialing 1 Pick up the handset OR Press Hook 2 When you hear a dial tone press Speed Dial then press the two digit Speed Dial number 3 If you pressed to dial the call pick up the handset when the other party answers The speaker works only one way the other party won t be able to hear you unless you pickup the handset 4 To hang up a voice call replace the handset If you are sending a fax press after entering the Speed Dial number If you picked up the handset press when the receiving fax machine answers with fax tones Hold 1 Press to put a call
36. ceive the call only if you ve answered it at the fax machine Selecting OFF means you ll have to activate the fax machine yourself by pressing or by pressing if you are not at your machine If you ve set the feature to ON but your fax machine doesn t automatically connect a fax call when you lift an external or extension phone handset press the Fax Receive code 1 At the fax machine lift the handset and press Start 1 Press Function 2 3 2 Use 4 or 5 to select ON SEMI or OFF and press Set 3 Press Stop to exit Printing a Reduced Incoming Document You can always reduce the size of an incoming fax to a fixed percentage regardless of the size of the paper up to legal in your fax machine If you choose AUTO your machine chooses the level of reduction for you Press Function 2 5 TT Sebel U DANA RSs Coes lever EI 2 Use 4 or gt to select the reduction ratio you want AUTO 93 87 or 75 and press et Choose 100 if you don t want a reduction 3 Press Stop to exit Recommended Reductions If your paper is letter size 8 5 x 11 and the incoming fax is letter size select 93 A4 select 87 legal size select 75 If your paper is A4 8 2 x 11 6 and the incoming fax is letter size select 100 A4 select 93 If your paper is legal size 8 5 x 14 and the incoming fax is letter size select 100 A4 select 100 legal size select 93 Setting Paper Si
37. dialing sequence store a pause at that place in the number by pressing Redial Pause Each key press adds a 3 5 second pause You can use chain dialing to store long dialing seguences For example to store 9 1 201 555 1234 987 65 4321 divide the number into two parts Store the first part as a Chain type number this tells the system that the dialing seguence is not complete CHAIN 9 1 201 555 1234 The last part of the One Touch number must be stored as any of the other following three types FAX or FAX TEL or TEL 987 65 4321 Now when you dial just press the two keys one after the other in order where you ve stored the two parts of the number See Speed Dialing p 44 See Entering Text p 17 SETUP AUTO DIAL NUMBERS GI Storing Speed Dial Numbers You can store Speed Dial numbers when you dial by pressing only three keys There are 40 Speed Dial locations Even if you lose electrical power numbers stored in memory will not be lost F Press Function 6 2 p to 20 digits 4 Use the dial pad to enter the name or company up to 15 characters and press Set OR Press Set to store the number without a name 5 Use 4 or gt to select the type of number and press Set FAX a fax number TEL a telephone voice number FAX TEL both a fax and telephone number CHAIN a number usually an access code for chain dialing 6 Return to Step 2 to store another Speed Dial number
38. e has to offer Since your fax programming is done on the LCD we created step by step on screen prompts to help you program your fax machine All you need to do is follow the prompts as they guide you through the function menu selections and programming options and settings Function Mode You can access the function mode by pressing Function When you enter the function mode your fax machine displays a list of main menu options from which you can choose These options appear one after the other on the display Select an option by pressing Set when the option appears on the screen You can scroll more quickly through options by pressing gt When the screen displays your selection press Set Use 4 to scroll backward if you passed your choice or to save key strokes Both arrow keys show all options in the opposite order Before you press Set after entering information in a field using the dial pad you can correct a mistake Use 4 to back up and then type over the incorrect characters When you finish a function the screen displays ACCEPTED If you want to exit the Function Mode press top ON SCREEN PROGRAMMING EE Alternating Displays When you see alternating displays the LCD sometimes alternates between the currently selected option and a help message giving brief instructions about how to proceed The display you ll probably see most often is shown below showing you when you place a document
39. eived fax in memory then dials the fax machine phone number you ve programmed and forwards the fax message T Press Function 8 1 2 Press 4 or gt until the screen displays 3 Enter the number of the fax machine where faxes will be forwarded up to 20 digits and press St A Press Stop to exit Programming Paging Number When Paging is selected your fax machine dials the pager number you ve programmed and dials your Personal Identification Number PIN when connected to activate your pager and let you know you have a fax message in the memory T Press Function 8 1 2 Press 4 or gt until the screen displays and press Set 3 Enter your pager phone number up to 20 digits followed by 4 and press Set Do not include the area code if it is the same as that of your fax machine For example Wew 4 If your pager requires a PIN enter the PIN press H press Redial Pause enter your fax number then press 44 and press et For example 1 02 03 JUS Bedial Pause U1 Js Lo LOS 2 208 4 Le JE EE OR If you do not need a PIN press Redial Pause enter your fax number then press 4 44 and press Set For example Redial Pause 1 Js Jo OE AIle 4 Ie 5 Press Stop to exit You cannot change a Paging number or PIN remotely Turning On Fax Storage If you set Fax Storage to ON you will be able to retrieve fax messages from
40. en displays the name or number as the call is dialed One Touch keys are not the dial pad keys They are the eight keys numbers 01 08 located to the right of the dial pad 1 Press Function 6 1 2 Press the One Touch key where you want to store a number One Touch key 1 is pre programmed for Brother Fax Back System USA only You can override it if you wish The screen displays the location you selected 3 Enter a number up to 20 digits and press Set If you want to enter a pause in the dialing sequence to wait for an outside line for example press as you re entering digits Pressing enters a 3 5 second pause when the number is dialed and a dash appears on the screen _ See 4 Use the dial pad to enter the name or company up to 15 characters and Entenng ee press Set You can use the chart on page 17 to help you enter letters E QOR Go to Step 5 to store the number without a name 5 Use 4 or gt to select the type of number and press Set FAX a fax only number TEL a telephone voice number FAX TEL both a fax and telephone voice number CHAIN a number usually an access code for chain dialing 6 Return to Step 2 to store another One Touch number OR Press Stop to exit 40 CHAPTER SEVEN When you dial an AUTO DIAL number the screen displays the name you ve stored or if you haven t stored a name the number you ve stored If you must wait for another dial tone at any point in the
41. ension cord do not exceed the extension cord ampere rating Also make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes USA only 12 Do not place anything in front of the fax machine that will block received faxes Do not place anything in the path of received faxes 13 Do not touch a document during printing IMPORTANT INFORMATION BI 14 Never push objects of any kind into this product through cabinet slots since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock Never spill liguid of any kind on the product 15 Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltage points and or other risks and may void your warranty Refer all servicing to a Brother Authorized Service Center A list of Brother Authorized Service Centers has been included for your convenience or you may contact the Brother Customer Service for your nearest Brother Authorized Service Center See Brother Numbers page 1 16 Unplug this product from the wall outlet and refer servicing to a Brother Authorized Service Center under the following conditions A When the power cord is damaged or frayed B If liquid has been spilled into the product C Ifthe product has been exposed to rain or water D If the product does not operate normally when the operating instructions are followed Adjust only those cont
42. er you can use the key Press continuously until you see your selection on the screen Standard suitable for most typed documents Fine good for small print transmits a little slower than standard resolution Super Fine good for small print or artwork transmits slower than fine resolution Photo use when document has varying shades of gray slowest transmission time SETUP SEND EI Advanced Sending Operations Overseas Mode If you have difficulty sending a fax overseas use the Overseas mode After you send a fax using this feature the feature turns itself off 1 Insert document 2 Press Function 3 5 im priy 3 Press 4 or gt to select ON or OFF 4 Press 1 if you want to select additional settings The display returns to the Setup Send menu OR Press 2 if you are finished choosing settings and go to Step 5 5 Enter the fax number you re calling 6 Press Start Quick Scan Fax Transmission You can scan a fax into the fax machine s memory to be sent as soon as the scan is complete This way you don t have to wait for the entire fax to be transmitted before you retrieve your original If you get a MEMORY FULL message while scanning the first page of a fax press to cancel the scan If you get a MEMORY FULL message while scanning in a subsequent page you ll have the option to press to transmit the pages scanned so far or to press to cancel the Quick Scan operatio
43. f liability such limitation may not apply to you This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Providence to Providence Warranty Service is available at Brother Authorized Service Centers throughout Canada For Technical Support or for the name and location of your nearest Authorized Service Center call 1 800 853 6660 Within Montreal please call 685 6464 Internet support support brother ca or browse Brother s Web Site www brother com Brother International Corporation Canada Ltd 1 Rue H tel de Ville Dollard Des Ormeaux QC H9B 3H6 Table of Contents Introduction Location and Connections On Screen Programming Initial Setup Setup Receive Setup Send Setup Auto Dial Numbers Telephone Voice Operation Printing Reports Important Information Using This Manual l About Fax M ehmest mnt 1 Control Panel OYT Viw SOMMER ciel dcaosicbdechcta dd acedteldechteldceucncbeaeda ademas 3 CORTILE CO i e E E anal 4 Choosing a Location daa 4 COTE OS ainsa kalaliik bana acaba aero a 6 User Friendly Programming 0 0 ccccccecsecssessseessneesseeesneesseeesneesseeesneenneee 12 setting Started Jasi ecalucetecadectdexelochecntacetocokechtscetedsl hiiia 16 Basic Receiving Operations cccccccsesseessecsseessneesseeesneesseeesneesneesneessees 22 Advanced Receiving Operations ccccccsscsecssecseesseesneesseesneesseeesneeeee
44. gain Memory Storage In the event of a power failure all settings in the INITIAL SETUP SETUP RECEIVE SET AUTO DIAL and REMOTE FAX OPT plus the COVERPG SETUP and COVERPAGE MSG from SETUP SEND functions are stored permanently You may have to reset the date and time Setup Receive Basic Receiving Operations See Distinctive Ring p 27 See For FAX TEL Mode Only p 26 Current Answer Mode Select Answer Mode MANUAL You must answer all calls yourself If you hear fax tones press to begin receiving the fax then hang up You can use this mode with Distinctive Ringing FAX ONLY The fax machine automatically answers every call as a fax call You cannot receive a voice call but you can dial out and make a voice call FAX TEL The fax machine automatically answers every call If the call is a fax it prints the fax If the call is not a fax it signals you with a double ring ring ring different from the phone company ringing to alert you to pick up the call If you select this setting you ll need to set the Ring Delay and F T Ring Time features on the following pages If you have extension phones on the same line as the fax machine set Ring Delay to 4 TAD This is the only setting in which you can use an external answering machine Your telephone answering device is connected to your FAX and answers every call Once the TAD answers the FAX listens for fax tones If it detects fax tones it prints
45. ges received 1 long beep Fax message s No long beeps No messages 4 The fax machine then prompts you with two short beeps to enter a command If you wait longer than 30 seconds to enter a command the machine hangs up If you enter an invalid command the machine beeps three times 5 Press 9 0 to reset the fax machine when you finish 6 Hang up If your fax machine is set to MANUAL mode you can access your machine by waiting about 2 minutes then entering the Remote Access Code within 30 seconds Retrieving Memory Status List You can retrieve the Memory Status List from a remote fax machine to see if you have any fax messages f Dial your fax number 2 When you hear the beep immediately enter your Remote Access Code 0 5 9 3 When you hear two short beeps use the dial pad to press 9 6 1 4 Using the dial pad enter the number up to 20 digits of the remote fax machine where you want the Memory Status List forwarded and then press H CH You cannot use and as dial numbers However if you want to store a pause press t 5 After you hear your fax machine beep hang up and wait Your fax machine calls the remote fax machine The remote fax machine prints the Memory Status List Fold gt Remote Retrieval Access Card If you plan to receive fax messages while away from your machine carrying the Remote Retrieval Access Card printed below will serve as a c
46. h this equipment This equipment is designed to be connected to the telephone line or premise s wiring using a compatible modular jack that is Part 68 compliant See the Installation section of this manual for details The REN is useful to determine the quantity of devices you may connect to your telephone line and still have those devices ring when your telephone number is called In most but not all areas the sum of the RENs of all devices connected to one line should not exceed five 5 To be certain of the number of devices you may connect to your line as determined by the REN you should contact your local telephone company to determine the maximum REN for your calling area If your fax damages the telephone line the telephone company may discontinue your service temporarily If possible they will notify you in advance But if advance notice is not practical you will be notified as soon as possible You will be informed of your right to file a complaint with the FCC EI CHAPTER TEN Your telephone company may make changes to its facilities eguipment operations or procedures that could affect the proper functioning of your eguipment If they do you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service If you experience trouble with this fax machine please contact the manufacturer s authorized service agency for information on obtaining service or repair The telephone company may ask t
47. hat you disconnect this eguipment from the line until the problem has been corrected or until you are sure that the eguipment 1s not malfunctioning If you are not able to solve a problem with your fax machine contact Brother Customer Service See Brother Numbers page 1 International Energy Star Compliance Statement The purpose of the International Energy Star Program is to promote the development and popularization of energy efficient office eguipment which includes computers monitors printers facsimile receivers and copy machines world wide As an International Energy Star partner Brother Industries Ltd has decided that this product meets the guideline of the program lu Industry Canada Compliance Statement For Canada Only This Class B digital apparatus meets all reguirements of the Canadian Interference Causing Eguipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du Reglement sur la mat riel brouilleur du Canada IMPORTANT INFORMATION EI Federal Communications Commission Compliance Notice For USA Only This eguipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the
48. hine to answer the call in as few rings as possible When you have an external telephone answering device TAD on your fax line your TAD will determine the number of rings before the call is answered Pay special attention to the directions in the Installation chapter for connecting a TAD to your fax machine ECM Error Correction Mode The Error Correction Mode ECM is a way for the fax machine to check the integrity of a fax transmission while it is in progress ECM transmissions are possible only between machines that both have the ECM feature If they do you may send and receive fax messages that are continuously checked for their integrity Sufficient memory must be available in your fax machine for this feature to work INTRODUCTION EI Control Panel Overview FAX 750 and FAX 770 0008 Set Mode Resolution a CD E gt brother IntelliFAX 770 HOME OFFICE PLAIN PAPER FACSIMILE Function Telindex Help Q Scan Lm Volume aH Hook S OOO Sort cooo 1 Hook Lets you dial telephone and fax numbers without lifting the handset 2 Hold Lets you put calls on hold Redial Pause Re dials the last number called Also inserts a pause in autodial numbers Speed Dial Lets you dial stored phone numbers by pressing a two digit number Dial Pad Dials phone and fax numbers and can be used as a keyboard for entering informatio
49. i Function Link you can select Multi Function Link Mode PC Primary PC Receive Only Fax Receive Only for routing incoming faxes 1 Press Function 2 8 kei 7 2 Press 4 or gt to select PC PRIMARY PC RECEIVE ONLY or FAX RECEIVE ONLY and press Set 3 Press Stop to exit Specifications Type Compatibility Coding System Modem Speed Document Input Width Scanning Printing Width Paper Cassette Printer Type Gray Scale Display Polling Types Contrast Control Resolution Memory Capacity One Touch Dial Speed Dial Automatic Redial Speaker Type Auto Answer Communication Source Operating Environment Power Source Power Consumption Dimensions Weight Desktop facsimile transceiver ITU TS Group 3 Modified Huffman MH 9600 7200 4800 2400 Automatic Fallback 5 8 inches to 8 5 inches 148 mm to 216 mm 8 2 inches 208 mm 100 Sheets 20 Ib Line Thermal with Ribbon 64 levels Dithered LCD 16 characters Standard Sequential Automatic Super Light Super Dark manual setting e Horizontal 203 dot inch 8 dot mm Standard 98 line inch 3 85 line mm Fine Photo 196 line inch 7 7 line mm Superfine Photo copy 392 line inch 15 4 line mm 512 KB up to 20 pages 8 40 stations e Vertical 3 times at 5 minute intervals Monitor 0 1 2 3 or 4 rings Public switched telephone network 41 95 F 120V AC 50 60Hz U S A Canadian Version Only Standby unde
50. ing Easy Receive to OFF EI CHAPTER ELEVEN Transmission Verification Report Prints Result NG There is probably temporary noise or static on the phone line Try sending the fax again If the problem continues call the Telephone Company to check your phone line Custom Features on a Single Line If you have Call Waiting Caller ID Call Waiting Caller ID Ring Master Voice Mail an answering machine alarm system or any other custom feature on a single phone line with your fax machine it may create a problem sending or receiving fax data Example 1 If you are having a telephone conversation and a fax communication signal comes through on your Call Waiting Caller ID feature you can verify that the second call is a fax by switching to it You have the option to receive the fax call by asking the first caller to hang up to clear the line Example 42 If you are sending or receiving a fax message while a Call Waiting Caller ID or other custom feature signal comes through on the line the signal can temporarily interrupt or disrupt the fax data Brother s ECM feature should help overcome this problem This condition is related to the telephone system industry and is common to all devices that send and receive information on a single shared line with custom features If avoiding a slight interruption is crucial to your business a separate line with no custom features is recommended TROUBLESHOOTING AND MAINTENANCE EI
51. instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures m Reorient or relocate the receiving antenna M Increase the separation between the fax equipment and the receiver M Connect the fax equipment on a separate circuit m Consult the dealer or an experienced radio TV technician for help WARNING For protection against the risk of electrical shock always disconnect all cables from the wall outlet before servicing modifying or installing the equipment This equipment may not be used on coin service lines provided by the telephone company or connected to party lines Brother cannot accept any financial or other responsibilities that may be the result of your use of this information including direct special or consequential damages There are no warranties extended or granted by this document EI CHAPTER TEN Important Safety Instructions F Read all of these instructions 2 Save them for later reference 3 Follow all warnings and instructions marked on the product 4 Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth f
52. ists information about the last 30 incoming and outgoing faxes TX means Transmit RX means Receive Lists names and numbers stored in One Touch and Speed Dial memory in numerical order ALL DIAL list above alphabetically Lists settings for INITIAL SETUP SETUP RECEIVE SETUP SEND PRINT REPORTS REMOTE FAX OPT for FAX 770 only and TEL SERVICE Lists summary information and amount of occupied memory To Print a Report F Press Function 7 2 Enter the number of the report you want to print For example press to print the TEL INDEX 3 Press Start Press Stop to exit EI CHAPTER NINE Transmission Verification Xmit Report You can use the Xmit Report as proof that you sent a fax This report lists the name or fax number of the receiving party the time and date of transmission and if the transmission was successful When the feature is OFF the report is printed automatically only if there s an error during transmission If the report indicates NG send the document again If the report indicates you should check the readability of certain pages resend those pages When the feature is ON the report is printed with every fax you send F Press Function 7 1 2 Press 4 or gt to select ON or OFF and press Set 3 Press Stop to exit Activity Report Interval You can set the fax machine to print activity reports at specific intervals 6 12 24 hours 2 4 or 7 d
53. iting in the feeder 3 Place the document you want to send now in the feeder 4 Enter the number for the fax you want to send now 5 Press Start 6 After the transmission is finished return the first document to the feeder 7 Press Function 5 to restore the Delayed Fax and or Polling If you set up a Delayed Fax or Polling Transmit job in memory using Help QScan you don t have to interrupt it to send a fax or make a copy EI CHAPTER SIX More Advanced Features Call Brother fax back system Your machine has additional advanced features and functions that are not included in this manual To receive faxed instructions please call our automated Brother fax back system at 1 800 521 2846 and enter the Document Numbers for the following scripts Polling Doc 21700 Cover Page Doc 20917 Call Reservation Doc 21701 Print Sample Call Back Message Doc 21702 Next Fax Reservation Doc 21703 Multiple Resolution Transmission Doc 21704 Glossary Doc 21705 Setup Auto Dial a Numbers Storing Numbers for Easy Dialing You can set up your fax machine to do three types of easy dialing One Touch Speed Dial and Groups for Broadcasting of faxes Storing One Touch Dial Numbers See You can store eight fax phone numbers that you can dial by pressing one key One Touch You also can store names with these numbers When you press a One Touch Dialing A A SU p 43 dial location the scre
54. kl 1 a Hs TH PREE ERRET ERE beet a Lt i oo STT met i Fr ae hk ry a o ln Pelt L I iF i rst rj tear tae Li a ir aa LE R a FL af ri oi oF at eee ct ey PLE ie st Ep T r ar Ea T a at v Ze pre ja v Er ae ne E Al A Pus he a Lt s ate A r Er ii u TH REPT TE TA rk 1 Ah Ll al Saa Et Fi SP FAX 750 FAX 770 brother If You Need to Call Customer Service Please complete the following information for future reference Model FAX750 FAX770 Circle your model number Serial Number Date of Purchase Place of Purchase The serial number is on the back of the unit Retain this Quick Start Manual with your sales receiptas a permanent record of your purchase in the event of a theft fire or warranty service N Year 2000 Compliant Brother is addressing the Year 2000 related issues for all Brother fax machines and multi function centers Our focus is to ensure that our bundled third party software will continue to properly process date time data after January 1 2000 Brother fax machines and multi function centers will function properly after January 1 2000 provided that all non Brother hardware software and firmware used by our customers in connection or combination with Brother fax machines and bundled software accurate
55. ly exchange date data with the Brother products Please continue to check our Web page for updates at http www brother com All remedies will be provided to individual customers via software patches through software download or from Brother Customer Service 1996 1999 Brother Industries Ltd Brother Numbers Brother fax back system Brother Customer Service has installed an easy to use fax back system so you can get instant answers to common technical questions and product information for all Brother products This system is available 24 hours a day 7 days a week You can use the system to send faxes to any fax machine not just the one from which you are calling If you can t resolve difficulty with your fax machine using this manual call our fax back system and follow the voice prompts to receive faxed instructions about using the system and an index of fax back subjects USA 1 800 521 2846 From within Canada 1 800 681 9838 The Brother fax back system number USA only has been preprogrammed on One Touch key 1 Frequently Asked Questions FAQs You can find more information about Brother products on the World Wide Web From product specification sheets to Frequently Asked Questions FAQs it is all there Visit us at http www brother com Brother Bulletin Board Brother s Bulletin Board Numbers are USA 1 888 298 3616 From within Canada 1 514 685 2040 For Customer Service U
56. ming the rest of the initial settings Setting Date and Time Your fax machine displays the date and time and prints it on every fax you send In the event of a power failure the fax machine maintains date and time information for up to two hours All other settings remain unaffected F Press Function 1 1 2 Enter the last two digits of the year and press Sel 3 Enter two digits for the month and press Set For example enter 09 for September or 10 for October 4 Enter two digits for the day and press Set For example 06 TOT RED a Liha LEA 5 Enter the time in 24 hour format and press Set For example enter 15 25 for 3 25 PM 6 Press Stop The screen now displays the date and time you set and displays it whenever the fax machine is standing by Setting Station ID You can store your name fax number and telephone number to be printed on all fax pages F Press Function 1 2 INITIAL SETUP 2 Enter your fax number up to 20 digits and press Sel 3 Enter your telephone number up to 20 digits and press Set If your telephone number and fax number are the same enter the same number again The screen displays your entry 4 Use the dial pad to enter your name up to 20 characters and press Set You can use the chart on next page to help you enter letters 5 Press Stop The screen returns to the date and time Setting Dialing Mode Tone Pulse
57. mission 33 MEMORY STATUS nosses 45 Memory Storage sssrin 21 Multi Function Link 60 Multi Line Connections 9 0 On Screen Programming sses 12 One Touch Dial Changing ssec 41 One Touch Dial Storing sses 39 One Touch Dialing s2iiccisveccrecinecccesacersceticestectves 43 Outgoing Message External TAD 11 Oyerseas Mode aravakid 35 P Paper SIZE eteeni kihas aenea 25 P ien e ERA E 43 PBX ortihinpiltuluekiarnlaresdkala tankurite lahata 9 Photo Resolution 34 Polling Receive PAMMANA ADER 27 Polling Transmit sessicsassnsdentbapsdanavtnadesspavebasabave 37 Power Consumption s es 61 Print a Fax in Memory sses 27 Print Caller ID List 2ecctuctaichicsbrschanseischtecoincbans 30 Print REDO aitada 45 Print Head Cleaning u s 59 PRINTER FAULT teenetest 55 PUISE irtiba aiai 17 Q Q iek SCAN reteosteostarctxssizictel steactstoinigtedtnictahstas 35 R Redial Automatic occ 33 Redial Manual c csssssssssessesssesesseessenees 33 Reduction Printing oeseri 24 Reduction Recommended Size 25 Remote Codes Changing sss 26 Resolution ssssssssssssssesssssssresseesssssssrerseesssssssree 34 Rite Deli sammu 23 Ring Volume 145 in tks sa d pantekv nukk sudoku ad 21 Roll Over Phone Lines mmmmmmnes 6 S Safety Instructions iresapavakattkvsii keeksi eeta 50 Scanner Cleaning AATED 59 SCANNER ERROR ritama 55 A AT 12 Speaker Volume
58. n 1 Insert the document in the feeder 2 Press Help QScan The screen indicates how much memory is available 3 Enter the fax number 4 Press to begin scanning the document into memory Once scanning is completed the fax machine dials the call EI CHAPTER SIX See Setting Up Groups for Broadcasting p 42 Delayed FAX You can use this function to send a fax up to 24 hours later 1 2 3 Insert the document in the feeder You can press Help AScan to use memory transmission OR Leave the document in the feeder to be scanned at the specified time Press Function 3 7 Enter the time you want the fax to be sent in 24 hour format and press Set For example enter 19 45 for 7 45 PM Press 1 if you want to select additional settings The display returns to the Setup Send menu OR Press 2 if you are finished choosing settings and go to Step 6 PEED pef PE Enter the fax number Press Start The fax machine will wait until the time you have entered to send the fax Broadcasting Using the numbers you have stored in Groups One Touch and Speed Dial memory you can broadcast faxes automatically to a maximum of 47 different locations in a few simple steps After the Broadcast is completed a Broadcast Report will be printed automatically to let you know the results 1 2 3 4 Insert the document in the feeder Press Help AScan The screen displays how much memor
59. n displays RECEIVE before you hang up Your caller will have to press to send the fax For FAX TEL Mode Only When the fax machine is in FAX TEL mode it will use the F T Ring Time double ringing to alert you to a voice call If you re at the fax machine you can lift the handset to answer If you re at an extension phone you ll need to lift the handset during the F T Ring Time and press it between the double rings If no one is on the line or if someone wants to send you a fax send the call back to the fax machine by pressing 1 Changing Remote Codes Remote Codes might not work with some telephone systems The preset Fax Receive Code is 1 The preset Telephone Answer Code is 1 If you are always disconnected when accessing your external TAD remotely try changing the Fax Receive Code from X 5 1 to 4 H 4 and the Telephone Answer Code from 5 1 to 9 9 9 See Turning on Fax Storage in Remote Fax Options See Canceling a Scheduled Job p 37 See USE RoE CEs 18 To change Remote Codes F Press Function 2 4 2 Press 4 or gt to select ON or OFF and press Set REMOTE ACT OH 3 If you want to enter a new Fax Receive Code then press Set 4 If you want to enter a new Telephone Answer Code then press Set D Press Stop to exit Printing a Fax in Memory For FAX 770 Only If you have Fax Storage ON for remote retriev
60. n into the fax machine Redial gt Pause OCN PQRS WXYZ DD Enlarge z Reduce Copy A Sort Use this key when you want multiple copies of a multiple page original copied in order Enlarge Reduce Use this key to enlarge or reduce copies depending on the ratio you select 150 125 120 100 93 87 75 or 50 To reduce the image size automatically select AUTO copy Makes a copy Stop Stops a fax cancels an operation or exits from function mode 000 O start Starts an operation such as sending a fax o 11 One Touch Dial Keys These eight keys give you instant access to previously stored phone numbers Help a Scan Prints a quick reference Help List Also lets you take advantage of memory transmission Tel index Lets you look up numbers stored in the dialing memory Function Lets you access the function and programming mode Resolution Sets the resolution when you send a fax or make a copy 16 Mode Use to select how fax machine will handle incoming calls Set Stores a function setting into the fax machine 18 lt Left Arrow gt Right Arrow Volume Moves the LCD cursor to the left or right Adjusts speaker ring and handset volume 19 Liquid Crystal Display Displays messages to help you set up and operate your fax machine e Location and Connections Caution
61. olution to FINE or SUPERFINE see Resolution p 34 Make a copy to verify the fax machine s scanner operation Dialing Does Not Work Check all line cord connections and make sure the curled handset cord is not in the EXT jack Check power cord connection Send a manual fax by pressing Hook OR Lifting the handset and dialing the number Wait to hear fax receiving tones before pressing Star Vertical Black Lines When Sending Use your fax machine to make a copy If the copy shows the same problem the scanner area is dirty Lift the front cover and check the document path Clean the scanner s white tape and the glass strip under the tape using isopropyl alcohol and a lint free cloth see p 59 Handling Incoming Calls Double Ring in FAX TEL Mode The fax machine knows the incoming call is not a fax so it is signaling you to answer the telephone call Pick up the fax machine handset or answer from an extension phone and press your fax machine s Telephone Answer Code default setting is 51 Transferring a Call to the Fax Machine If you have answered the fax machine handset press Stari and hang up immediately If you answered at an extension phone press your three digit Fax Receive Code the factory setting is 51 When your fax machine answers hang up Fax Machine Hears Voice as CNG Tone If your fax machine is set to Easy Receive ON and it answers voice calls by trying to receive a fax try turn
62. on Description Factory Set More Info 1 ONE TOUCH DIAL Dial numbers stored in memory p 39 by pressing only one key 2 SPEED DIAL Dial numbers stored inmemory p 41 by pressing only three keys 3 SETUP GROUPS Set up a Group number for p 42 7 PRINT REPORTS memory Function Description Factory Set More Info 1 XMIT REPORT OFF pp 45 46 2 ACT REPORT INTERVAL OFF pp 45 46 3 ALL DIAL Print lists and reports of activity pp 45 46 4 TEL INDEX Details in Chapter 9 p 45 5 USER SETTINGS pp 45 46 6 MEMORY STATUS pp 45 46 8 REMOTE FAX OPT For FAX 770 Only Function Description Factory Set More Info 1 FAX FWD PAGING Set fax machine to forward OFF p R 3 fax message OR to call your pager 2 FAX STORAGE Store incoming fax in memory for OFF p R 3 remote retrieval 3 REMOTE ACCESS Set code for retrieving faxes 159 p R 3 4 PRINT FAX Print incoming faxes stored in the p 27 0 TEL SERVICE Caller IDs stored in memory Function Description Factory Set More Info 1 DISTINCTIVE Use with phone company distinctive OFF pp 27 29 ringing service to register the ring pattern with fax machine 2 CALLER ID View or print a list of the last30 pp 29 30 16 Initial Setup Getting Started After you have assembled your machine using the Brother StartCard continue the initial setup by program
63. onvenient reminder of the retrieval procedures Simply cut out the card and fold it to fit your wallet or organizer Keeping it handy will help you derive the full benefit of your machine s forwarding paging and remote retrieval features 1 long beep Fax message s No beeps No messages 4 After 2 short beeps enter a remote command and follow the steps 5 Press 9 0 to reset your machine when you finish your Remote Retrieval Access Code 159 6 Hang up 2 When your machine answers and beeps immediately enter 3 Your machine signals the kinds of messages received t Dial your fax number from a fax machine using touch tone Using Remote Access Code Q lt O a O S lt lt W E a 5 W x lt Fold nN N 2 T a a gt co a s 2 mA BN E oes E 2 2 n DV g SA S 3 O SC zZ Bee 5 wn al 2092 T o o w Oo 2 oa apr 2 a mR 8 TES 0 Hope 2700 E oO 2035 26822 sO Z wi iu e oes ce e ag 25 Eg S gt O amp O amp S W A Fold 4 sa BO N 9 28 a Ma Me eses 8 3 assse 5 sares D P O15 sen 2 jO SEJ e s n la aan Ss 5 5 D gt var 8 9 5 BS king SpA S co 2 L0 ga z 3 Sg 8 3 38 p oe y wa 3228 o 5 s alg Pa paz 2 Qa ge 2 3 3 Or 8 gt e ga Sp L 20 3 SIE TO wm S 7 s e 4 O s gt O S 2 AO S p i W O e Q O
64. or cleaning ol Do not use this product near water Do not place this product on an unstable cart stand or table The product may fall causing serious damage to the product 7 Slots and openings in the cabinet and the back or bottom are provided for ventilation to ensure reliable operation of the product and to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heater This product should never be placed in a built in installation unless proper ventilation is provided 8 This product should be operated from the type of power source indicated on the label If you are not sure of the type of power available consult with your dealer or local power company Q This product is equipped with a 3 wire grounding type plug a plug having a third grounding pin This plug will fit into only a grounding type power outlet This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not defeat the purpose of the grounding type plug 10 Do not allow anything to rest on the power cord Do not place this product where people can walk on the cord 11 If an extension cord is used with this product make sure that the total ampere ratings on the products plugged into the ext
65. placement products provided that the replacement products conform to the manufacturers specifications for new products The repaired or replacement product will be returned to you at no cost Exchange Service Exchange service will expedite in most instances by the next business day the exchange of your non working Product with a supply refurbished or remanufactured product that conform to the manufacturer s specifications for new products The supply refurbished or remanufactured Product you receive will be covered by the balance of the limited warranty period remaining on the original Product plus an additional thirty 30 days You will keep the replacement Product that is sent to you and must return or be billed up to the cost of a new product your original non working product which shall become the property of Brother You must call Brother Customer Service and if the representative cannot correct the product s malfunction over the telephone and you elect the exchange service you must provide information pertaining to this Product and you must also provide a valid major credit card number Your credit card will be charged up to the cost of a new Product if i you do not return your original Product to Brother within five 5 business days ii the malfunctions of your original Product are not covered by the limited warranty iii the proper packaging instructions are not followed and has caused damage to the product or
66. problem continues call Brother Customer Service at 1 800 284 4329 USA or 1 800 853 6660 from within Canada Phone Line or Connections Fax Machine Does Not Answer When Called Make sure the fax machine is in the correct receiving mode for your setup either FAX FAX TEL or TAD Check for dial tone If possible call your fax machine to hear it answer If there is still no answer check the telephone line cord connection Connect a standard telephone handset to the fax machine telephone jack If there is no ringing when you call your fax machine call your Telephone Company to check the line No Dial Tone on the Handset Press Hook OR Lift the handset If you don t hear a dial tone check telephone line cord connections at the fax machine and wall jack Check that the handset is connected to the fax machine s handset jack Test the wall jack with another single line telephone If there is no dial tone at the wall outlet call your Telephone Company The Caller ID does not display after the Call Waiting Signal The Caller ID signal is sent ten seconds after the Call Waiting Signal and speaking may interfer with it When you hear the Call Waiting signal ask the other party to hold while you answer the call Then stop speaking until you see the Caller ID on the LCD See For FAX TEL Mode Only p 26 See Easy Receive p 24 TROUBLESHOOTING AND MAINTENANCE Sending Faxes Poor Transmitting Quality Try changing your res
67. r 5 watts Peak under 170 watts 12 1 x 13 4 x 7 2 inches 307 x 341 x 182 mm 9 48 Ib 4 3 kg Pages refers to the Brother Standard Chart No 1 a typical business letter Standard resolution Specifications are subject to change for improvement without prior notice Index A ACCESSONES uimastina aastal kandvad ii ACTE REPORT inresa 45 Activity Report s ssesrrsssssssssssssrerrrercrerrrssssrsss 46 34 0109 D 1 KAD 45 Alternating Displays mmmmme 13 Answer Mode 02 4 cseodeeeeoaedaseae 22 Answering Machine 10 Automatic Transmission sssr 33 B Beeper VONNE sect SAM cB ees 19 Broadcasting naise aktant noia aa 36 Broadcasting Set Up Groups 42 Brother Numbers riimiline kindel i C GALL PIC UP tati lalia 29 Call Waiting Caller ID ossee 30 Galleri uue lama ns 29 Caller ID Printing List s es 30 Caller ID Viewing List s s 29 Canceling JOD ESE SEANSS 37 Chain Dialing siira aia ei 40 CHECK PAPER serssatbssetburnitnaastientaet anian 52 CLEAN UP SCANNER ossessi 54 COMM ERROR a ssscessteatstetesishetesalapanstatest 54 Connect External Telephone Answering Machine AT 10 Connect External Telephone 11 Connect Power Cord mmummsennrnnnne 6 Connect Telephone Line sesser 6 CONNECTION FAIL 54 Ka PAE e ntete scnloasdndede ented da 34 Control Panel rrrerererrr 3 Copy EDlaT EINE
68. r the call and receives the fax If it doesn t hear CNG tones the fax machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message The TAD must answer within four rings the recommended setting is two rings The fax machine cannot hear CNG tones until the TAD has answered the call and with four rings there are only 8 10 seconds of CNG tones left for the fax handshake Make sure you carefully follow instructions in this manual for recording your outgoing message We do not recommend using the toll saver feature on your external answering machine if it exceeds 4 rings Do not connect a TAD elsewhere on the same phone line your fax machine and TAD will both try to control the line LOCATION AND CONNECTIONS 11 Connections The external TAD must be plugged into the left side of the fax machine into the jack labeled EXT Your fax machine cannot work properly if you plug the TAD into a wall jack T Plug the telephone line cord from the wall jack into the left side of the fax machine in the jack labeled LINE 2 Plug the telephone line cord from your TAD into the left side of the fax machine in the jack labeled EXT Make sure this cord is connected to the TAD at the TAD s telephone line jack not to telephone set jack 3 Set your external TAD to four rings or less The fax machine s Ring Delay setting does not apply 4 Record the outgoing message
69. ridge and Toner Drum Unit on applicable models during shipping will cause severe damage to the MFC Facsimile and will VOID the Warranty Refer to your Operation Manual for proper packaging For ink jet products Do not remove the ink cartridges during shipping Damage to your print head resulting from packing without the ink cartridges will VOID your warranty Refer to your Operation Manual for proper packaging BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED No oral or written information advice or representation provided by Brother its Authorized Service Centers Distributors Dealers Agents or employees shall create another warranty or modify this warranty This warranty states Brother s entire liability and your exclusive remedy against Brother for any failure of the MFC Facsimile machine to operate properly Neither Brother nor anyone else involved in the development production or delivery of this MFC Facsimile machine shall be liable for any indirect incidental special consequential exemplary or punitive damages including lost profits arising from the use of or inability to use the product even if advised by the end user purchaser of the possibility of such damages Since some Provinces do not allow the above limitation o
70. ring a lightning storm Connecting the Telephone Line Connect one end of the telephone line cord to the jack labeled LINE on the left side of the fax machine Connect the other end to a modular wall jack Special Line Considerations Roll Over Phone Lines A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy The calls are usually passed down or rolled over to the next available phone line in a preset order Your fax machine can work in a roll over system as long as it is the last number in the sequence so the call cannot roll away Do not put the fax machine on any of the other numbers when the other lines are busy and a second fax call is received the fax call is transferred to a line that does not have a fax machine Your fax machine will work best on a dedicated line LOCATION AND CONNECTIONS Two Line Phone System A two line phone system is nothing more than two separate phone numbers on the same wall outlet The two phone numbers can be on separate jacks RJ11 or combined into one jack RJ14 Your machine must be plugged into an RJ11 jack RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires black red green yellow To test the type of jack plug in a two line phone and see if it can access both lines If it can you must separate the line for your machine Converting Telephone Wall Outlets
71. rols that are covered by the operating instructions Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation E If the product has been dropped or the cabinet has been damaged F If the product exhibits a distinct change in performance indicating a need for service 17 To protect your product against power surges we recommend the use of a power protection device Surge Protector ca Troubleshooting and Maintenance Troubleshooting If you can t resolve a difficulty with your fax machine using this manual please see page i for Brother Numbers to call for assistance Error Messages You may occasionally encounter a difficulty with your fax machine or telephone line If this happens your fax machine often identifies the problem and displays an error message The list below explains the most common error messages If you need additional help call the Brother fax back system See Brother Numbers page 1 CHECK PAPER The fax machine is out of paper or the paper is not properly loaded or the paper is jammed in the fax machine 1 Open the paper cover and remove any paper that is not jammed TROUBLESHOOTING AND MAINTENANCE EI 2 Open the front cover 3 Then open the top cover by pressing the blue levers on both sides of the top cover Front Cover 4 Pull the jammed paper gently from the paper
72. s on the same line ring the special double ring However you can answer the call on any phone on the same line as the fax machine F Press Function 2 2 2 Press 4 or gt to select how long the fax machine will ring to alert you that you have a voice call and press Set 3 Press Stop to exit EI CHAPTER FIVE See Operation from Extension Telephone p 26 and For FAX TEL Mode Only p 26 Now when a call comes in and the machine is set to FAX TEL Mode all phones on this line will ring the number of times you selected in Ring Delay You can let the fax machine pick up and detect if it s a fax or voice call If it s a fax call the machine prints the fax If it s a voice call the machine signals you with a double ring for the length of time you selected in F T Ring Time Even if the caller hangs up during the double ringing the fax machine continues for the set time Easy Receive When you use this feature you don t have to press when you answer a fax call and hear calling beeps Just hold the handset and wait a few seconds When you see RECEIVE on the fax screen or when you hear chirps through the handset of an extension phone connected to another wall jack just replace the handset and your machine does the rest Selecting ON allows the fax machine to receive fax calls automatically even if you lift the handset of an extension or external phone Selecting SEMI lets the machine re
73. s page Caller ID The Caller ID feature of this fax machine lets you use the Caller ID subscriber service offered by many local phone companies After a few rings the screen displays the telephone number of your caller or name if available Once you pick up the handset the Caller ID information disappears from the screen but the call information remains stored in the Caller ID memory M You will see the first 16 characters of the number or name m OUT OF AREA display means call originates outside your Caller ID service area m PRIVATE CALL display means the caller has intentionally blocked transmission of information m CALL PICKUP display remains on screen when no Caller ID information was transmitted If both the name and number are received the screen displays only the name You can print a list of Caller ID information received by your fax machine Caller ID service varies with different carriers Call your local phone company to determine what kind of service is available in your area Viewing Caller ID List Caller ID memory stores information for up to thirty calls when the thirty first call comes in information about the first call is erased You can scroll through Caller ID information to review those calls made to your fax machine F Press Function 0 2 2 Press 4 or gt to select DISPLAY and press Set The screen displays the ID of the most recent call If the name was not received it
74. see below 5 Set the TAD to answer calls 6 Set the Answer Mode to TAD ANSWER MACH Outgoing Message OGM Timing is important in recording this message The message sets up the ways to handle both manual and automatic fax reception 1 Record 5 seconds of silence at the beginning of your message This allows your fax machine time to listen for the fax CNG tones of automatic transmissions before they stop N Limit your speaking to 20 seconds oO End your 20 second message by giving your Fax Receive Code for people sending manual faxes For example After the beep leave a message or send a fax by pressing 5 and Start Connecting an External Telephone Your fax machine is equipped with a handset that you can use as a regular phone However you can also connect a separate telephone or telephone answering device directly to your fax machine Connect the modular plug on the telephone s line cord to the jack labeled EXT on the left side of the fax machine Whenever this phone or TAD is in use the screen displays EXT TEL IN USE and if the fax machine handset is lifted an alarm sounds To disconnect the call and switch to the fax machine press Hook On Screen Programming User Friendly Programming See Using This Manual p l We have designed your fax machine with on screen programming and a Help key User friendly programming helps you take full advantage of all the functions your fax machin
75. t your machine to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply Avoid interference sources such as speakers or the base units of cordless phones LOCATION AND CONNECTIONS HI Load the Paper The paper cassette can hold about 100 sheets of 20 Ib paper T Open the paper cover 2 Place up to 100 sheets of paper in the paper holder Do not allow the level of paper to pass maximum paper line on the paper guides 3 Close the paper cover Maximum Paper Line Acceptable Paper Size Letter Legal and A4 Weight 17 Ib 241b Thickness 0031 inches 0039 inches 6 CHAPTER TWO Connections A Connecting the Power Cord When you connect the power the screen displays 01 01 00 00 FAX NOTICE 1 This fax must be grounded using a three prong plug 2 Since the fax machine is grounded through the power outlet you can protect yourself from potentially hazardous electrical conditions on the telephone network by keeping the power to your machine on when you connect it to a telephone line Similarly you can protect yourself when you want to move your machine by disconnecting the telephone line first and then the power cord 3 Lightning and power surges can damage this product We recommend that you use a quality surge protection device on the AC power line as well as on the telephone line or unplug the telephone line and electrical cords du
76. the fax The TAD setting works only with an external telephone answering device TAD it does not work with telephone company voice mail Ring Delay and F T Ring Time do not work in this setting See Easy Receive p 24 and Operation from Extension Telephone p 26 and For FAX TEL Mode Only p 26 Sle WWI I E ell We Is EI To select or change your Answer Mode T Press Mode The screen displays your current selection 2 Continue to press until your new selection appears After 2 seconds the screen returns to the date and time display along with your new Answer Mode setting If you re changing Answer Mode while in another operation the screen returns to the current operation display Setting Ring Delay The Ring Delay setting determines the number of times the fax machine rings before it answers If you have extension phones on the same line as the fax machine keep the Ring Delay default setting of 4 1 Press Function 2 1 2 Press 4 or gt to select how many times the line rings before the fax machine answers 00 04 and press Set If you select 00 the line doesn t ring at all 3 Press Stop to exit Setting F T Ring Time You need to determine how long the fax machine will notify you with its special double ring when you have a voice call This ringing happens after the initial ringing from the phone company Only the fax machine rings for 20 30 40 or 70 seconds no other phone
77. the right Special characters and symbols Press for space amp Press for lt gt 0 4 Press for EAEEICEO0 INITIAL SETUP 19 NOTICE The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machines or such business other entity or individual In order to program this information into your fax machine you should complete the steps described on page 16 and 17 MW The telephone number you enter is used only for Call Back Message and Cover Page features M If you do not enter a fax number no additional information can be entered m To enter a space press gt once between numbers and twice between characters MW If your Station ID has already been programmed the screen prompts 1 to make a change or 2 to exit without changing Setting Beeper Volume You can set the beeper to LOW HIGH or OFF The default setting is LOW When the beeper is set to LOW or HIGH the fax machine beeps every time you press a key or make an error and at the end of fax sending or receiving
78. trademarks of Microsoft in the U S and other countries All other terms and brand and product names mentioned in this manual are registered trademarks of their respective companies Introduction Using This Manual Thank you for purchasing a Brother fax machine FAX This fax machine has been designed to be simple to use with LCD screen prompts to guide you through functions However you can use your fax machine to its fullest potential by taking a few minutes to read this manual Additionally your fax machine has a Help Key Press to print a list of basic operational steps and functions Finding Information All chapter headings and subheadings are listed in the Table of Contents You will be able to find information about a specific feature or function by checking the Index at the back of this manual Also throughout this manual you ll see special symbols alerting you to important information cross references and warnings Illustrations of some screen displays also help you choose the correct key presses About Fax Machines If you re a first time fax machine user fax operation might seem a little mysterious You ll soon get used to the unusual fax tones on your phone line and be able to send and receive faxes easily EI CHAPTER ONE Fax Tones and Handshake When someone is sending a fax the fax machine sends fax calling tones CNG tones soft intermittent beeps at 4 second intervals You ll hear them
79. warding number from a remote fax machine 1 Dial your fax number 2 When you hear the beep immediately enter your Remote Access Code 01 5 9 3 When you hear two short beeps use the dial pad to press 9 5 4 4 Enter the new number of the remote fax machine where you want your fax messages forwarded and then press H 8 You cannot use and as dial numbers However if you want to store a pause press 4 5 To retrieve the Memory Status List when you hear two short beeps use the dial pad to press 9 6 1 6 Use the dial pad to enter the number of the remote fax machine up to 20 digits and then press tt t T After you hear your fax machine beep hang up and wait Your fax machine calls the remote fax machine The remote fax machine prints the Memory Status List showing the new forwarding number 8 Check the forwarding number If the forwarding number is incorrect return to Step to reset it brother BROTHER INTERNATIONAL CORPORATION 100 SOMERSET CORPORATE BOULEVARD P O BOX 6911 BRIDGEWATER NJ 08807 0911 USA BROTHER INTERNATIONAL CORPORATION CANADA LTD 1 RUE HOTEL DE VILLE DOLLARD DES ORMEAUX QC CANADA H9B 3H6 Visit us on the World Wide Web http www brother com These machines are made for use in the USA or CANADA only We can not recommend using them overseas because it may violate the Telecommunications Regulations of that country and the po
80. wer requirements of your fax machine may not be compatible with the power available in foreign countries Using USA or CANADA models overseas is at your own risk and will void your warranty UU0305001 PRINTED IN MALAYSIA
81. y is available Enter the One Touch and Speed Dial numbers one after the other or a Group Number you have stored Press Start The fax machine stores the document in memory then transmits it to all the numbers you entered If the line is busy your machine will retry Press during transmission to cancel the current fax broadcast SETUP SEND Setting Up for Polling Transmit Polling Transmit is when you set up your fax machine to wait with a document so another fax machine can retrieve it For more information call our fax back system at 1 800 521 2846 USA 1 800 681 9838 From within Canada and request Document 21700 Canceling a Scheduled Job You can cancel tasks you ve scheduled such as Delayed Fax or Polling Transmit 4 Press Function 4 Any waiting jobs appear on the display If there are no jobs waiting the screen displays NO JOB WAITING s waiting use 4 or gt to select the job you want to cancel and press Set OR If you have only one job waiting go to Step 3 3 Press 1 to cancel OR Press 2 to exit without canceling 4 Press Stop to exit Interrupting Delayed Fax and Polling Transmit Jobs You can send a fax or make a copy now even if you have the fax machine set to send a fax later or if you have it set to be polled However you cannot use automatic redial or the function mode 1 Press Function 5 2 Wait 2 seconds then remove the documents that are wa
82. yone other than an Authorized Service Representative of Brother 3 the serial number has been modified defaced or removed from this Product 4 this Product has been abused or damaged or 5 non Brother brand or non Brother approved parts supplies or other accessories have been used with this Product What to do if you think your Product is defective Call our Customer Service Hotline at 1 800 284 4329 or if you suspect a defect in materials or workmanship in this Product you can report it to a Brother Authorized Service Center During the Warranty Period supply Brother s representative with a copy of your dated bill of sale showing that this Product was purchased within the United States For the name of your Brother Authorized Service Center call 1 800 521 2846 After contacting the Brother Authorized Service Center you may be reguired to deliver or send the Product properly packaged freight prepaid to the Authorized Service Center together with a photocopy of your bill of sale What Brother will do Brother or its Authorized Service Center will evaluate your report of a possible defect to determine whether a defect exists and if it does exist Brother or its Authorized Service Center will repair or at Brother s option replace the Product with a product that performs the same functions and performs as well as the original Product Brother reserves the right to supply refurbished or remanufactured re
83. ze You can use three sizes of paper for printing your faxes letter legal and A4 When you change the kind of paper you have loaded in the fax machine you will need to change the setting for paper size so your machine will know how to fit the incoming fax on the page You can also select the level of page reduction to fit on the paper in your machine F Press Function 2 6 3 Press 1 if you want to change the reduction setting OR Press to go to Step 5 A Use 4 or gt to select AUTO 100 93 87 or 75 and press Set 5 Press Stop to exit EI CIM AIP Wish Ik J IN Is Advanced Receiving Operations See Easy Receive p 24 See Setting F T Ring Time p 23 Operation from External or Extension Telephone If you answer a fax call on an extension phone or on an external phone in the EXT jack you can make your fax machine take over by using the Fax Receive Code When you press the Fax Receive Code 1 the fax machine starts to receive a fax If the fax machine answers a voice call and double rings for you to take over use the Telephone Answer Code H to take the call at an extension phone If you answer a call and no one is on the line assume you re receiving a fax At the fax machine phone press Start then hang up At an extension phone press 1 wait for fax receiving tones chirps then hang up At an external phone press and wait for the phone to be disconnected the scree

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