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User`s manual - VTech Communications

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1. 4 Press w or A to adjust the volume A sample of each ringer volume plays as you scroll through the choices 5 Press MENU SELECT to save your selection You hear a confirmation tone e The ringer volume also determines the ringer volume of note the intercom calls and the volume of paging tone e When the handset ringer volume is set to off that handset is silenced for all incoming calls except paging tone and A displays on the handset e Unless the ringer volume is turned off on that handset each handset rings when there is an incoming call Ringer tone You can choose from different ringer tones 1 Press MENU SELECT when the handset is not in use 2 Press w or A to select gt RINGERS then press MENU SELECT 3 Press w or A to select gt RINGER TONE then press MENU SELECT 4 Press w or A to select a desired ringer tone A sample of each ringer tone plays as you scroll through the choices 5 Press MENU SELECT to save your selection You hear a confirmation tone J Es If you turn off the handset ringer volume you will not hear ringer tone samples 13 Telephone settings LCD language You can select a language English French or Spanish to be used in all screen displays 1 Press MENU SELEcT when the handset is not in use 2 Press w or A to select gt SETTINGS then press MENU SELECT 3 Press w or A to select gt LCD LANGUAGE then press MENU SELECT 4
2. Press 1 repeatedly if you need to add or remove 1 Press gt in front of the telephone number before dialing or saving it in the directory OR When the number is shown in the correct format for Press 1 dialing press x FLASH or on the handset to dial Press 1 gt the displayed number If you do not need to dial the area code for local calls make sure to program your home area code see page 17 Save a call log entry to the directory 1 Select a desired entry in the call log see Review and dial from the call log on page 34 2 Follow Step 2 to Step 6 in Create a new directory entry on page 28 note If the telephone number has more than 15 digits only the last 15 digits appear in the call log The telephone can still save all digits up to 24 digits of that call log entry in the directory 35 Caller ID Delete from the call log To delete one entry 1 When in the call log press w or A to browse 2 Press MUTE DELETE to delete the selected entry The screen displays DELETING and then you hear a confirmation tone To delete all entries 1 Press MENU SELEcT when the handset is not in use 2 Press w or A to select gt CALL LOG then press MENU SELECT 3 Press w or A to select gt DEL ALL CALLS then press MENU SELECT The screen shows DELETE ALL CALLS 4 Press MENU SELECT to save The screen shows DELETING and then you hear a confirmation tone Call log display screen messages F
3. Press y or A to choose ENGLISH FRANGAIS or ESPANOL 5 Press MENU SELECT to save your selection You hear a confirmation tone 14 Telephone settings Clear voicemail indicators If you subscribe to voicemail service offered by your telephone service provider NEW VOICEMAIL and amp appear on the handset when you have new voicemail messages Contact your telephone service provider for more information about using your voicemail service After you have listened to all new voicemail messages the indicators on the handset turn off automatically Use this feature when the telephone indicates that there is new voicemail but there are none for example when you have accessed your voicemail while away from home This feature only turns off the indicators it does not delete your voicemail messages As long as you have new voicemail messages your telephone service provider continues to send the signal to turn on the indicators To manually turn off these indicators 1 Press MENU SELEcT when the handset is not in use 2 Press w or A to select gt SETTINGS then press MENU SELECT 3 Press w or A to select gt CLR VOICEMAIL then press MENU SELECT The screen shows TURN OFF INDICATOR 4 Press MENU SELECT to save your selection You hear a confirmation tone Es e Your telephone service provider may alert you of new messages with a stutter broken dial tone Contact your telephone service provider for
4. The telephone does not ring when there is an incoming call Make sure the handset ringer volume is not set to off page 13 and the telephone base ringer volume is not set to zero page 12 Make sure the telephone line cord and power adapter are plugged in properly page 2 The handset may be too far from the telephone base Move it closer to the telephone base There may be too many extension phones on the telephone line to allow all of them to ring simultaneously Unplug some of them If other telephones in your home are having the same problem the problem is in the wiring or local service Contact your telephone service provider Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices Test a working telephone at the telephone wall jack If another telephone has the same problem the problem is in the telephone wall jack Contact your telephone service provider The telephone line cord may be defective Install a new telephone line cord Remove and install the battery again and place the handset in the telephone base or charger Wait for the handset to synchronize with the telephone base Allow up to one minute for this to take place My handset beeps and is not performing normally Make sure the power cord is securely plugged into the telephone base Plug the telephone base into
5. bac de lavage ou d une piscine ou dans un sous sol humide ou sous la douche 5 Ne d posez pas ce t l phone sur un chariot support ou table chancelants L appareil pourrait tomber et tre s rieusement endommag 6 vitez d installer le syst me t l phonique dans les endroits soumis une temp rature extr me la lumi re directe du soleil ou proximit imm diate d autres appareils lectriques ou lectroniques Prot gez votre t l phone contre les sources d humidit la poussi re les vapeurs et les liquides corrosifs 7 Le bo tier de l appareil est dot de fentes et d ouvertures d a ration situ es l arri re ou en dessous Afin d emp cher la surchauffe ces ouvertures ne doivent pas tre obstru es en pla ant l appareil sur un lit divan tapis ou autre surface similaires Ne placez pas cet appareil proximit d un l ment de chauffage ni d une plinthe lectrique De plus ne l installez pas dans une unit murale ou un cabinet ferm qui ne poss de pas d a ration ad quate 8 Ne faites fonctionner cet appareil qu avec le type d alimentation indiqu sur les tiquettes de l appareil Si vous ne connaissez pas le voltage de votre maison consultez votre marchand ou votre fournisseur d lectricit 9 Ne d posez rien sur le cordon d alimentation Installez cet appareil dans un endroit s curitaire l o personne ne pourra tr bucher sur la ligne d alimentation ni le cordon t l phonique modu
6. see item 2 on the next page or 8 Charges for installation or set up adjustment of customer controls and installation or repair of systems outside the unit 71 Appendix Limited warranty How do you get warranty service To obtain warranty service please visit our website www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 NOTE Before calling for service please review the user s manual a check of the Products controls and features may save you a service call Except as provided by applicable law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product s to the service location VTech will return repaired or replaced Product under this limited warranty Transportation delivery or handling charges are prepaid VTech assumes no risk for damage or loss of the Product in transit If the Product failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty What must you return with the Product to get warranty service 1 Return the entire original package and conten
7. six rings or toll saver With toll saver selected the answering system answers a call after two rings if you have new messages and after four rings when there are no new messages This feature allows you to check for new messages and avoid paying long distance charges if you are calling from out of your local area 1 Press MENU SELECT when the handset is not in use Press w or A to scroll to gt ANSWERING SYS then press MENU SELECT Press w or A to scroll to gt ANS SYS SETUP then press MENU SELECT Press w or A to scroll to gt OF RINGS then press MENU SELECT Press w or A to scroll and choose among 2 3 4 5 6 or TOLL SAVER Press MENU SELECT to save You hear a confirmation tone O1 8 amp D Remote access code A two digit security code is required to access the answering system remotely from any touch tone telephone The default code is 19 You can set the code from 00 to 99 1 Press MENU SELECT when the handset is not in use Press w or A to select gt ANSWERING SYS then press MENU SELECT Press w or A to select gt ANS SYS SETUP then press MENU SELECT Press w or A to select gt REMOTE CODE then press MENU SELECT Press the dialing keys 0 9 to enter the code or w or A to select from 00 to 99 then press MENU SELECT to save your selection You hear a confirmation tone ak D 39 Answering system settings Message alert tone When the message alert tone is turned on and you have new message s t
8. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty this limited warranty also applies to repaired or replacement Product for a period of either a 90 days from the date the repaired or replacement Product is shipped to you or b the time remaining on the original one year warranty whichever is longer What is not covered by this limited warranty This limited warranty does not cover 1 Product that has been subjected to misuse accident shipping or other physical damage improper installation abnormal operation or handling neglect inundation fire water or other liquid intrusion or 2 Product that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of VTech or 3 Product to the extent that the problem experienced is caused by signal conditions network reliability or cable or antenna systems or 4 Product to the extent that the problem is caused by use with non VTech accessories or 5 Product whose warranty quality stickers product serial number plates or electronic serial numbers have been removed altered or rendered illegible or 6 Product purchased used serviced or shipped for repair from outside the United States of America or Canada or used for commercial or institutional purposes including but not limited to Products used for rental purposes or 7 Product returned without a valid proof of purchase
9. announces the total number of messages Options during playback e Press W VOLUME to decrease or 4 VOLUME to increase the message playback volume e Press to switch between the speakerphone and the handset e Press 3 or MUTE DELETE to delete the message The handset announces Message deleted e Press 5 to stop the playback e Press 4 to repeat the message currently playing Press 4 twice to listen to the previous message e Press 6 to skip to the next message 44 Answering system operation Delete all old messages To delete all old messages with the telephone base 1 Press X DELETE on the telephone base The system announces To delete all old messages press DELETE again 2 Press X DELETE within three seconds The system announces All old messages deleted To delete all old messages with a handset Press MENU SELECT when the handset is not in use Press w or A to scroll to gt ANSWERING SYS then press MENU SELECT Press w or A to scroll to gt DELETE ALL OLD Press MENU SELECT The screen shows DELETE ALL OLD MESSAGES Press MENU SELECT The screen shows DELETING and then ALL OLD MSGS DELETED with a confirmation tone note e If there are no old messages and you press X DELETE twice on the telephone base the system announces You have no old message On the handset when you select DELETE ALL OLD the screen shows NO MESSAGE e Only old messages can be d
10. answers see Answering system new message indication on page 42 To get help with your voicemail settings contact your telephone service provider e If there is a fax machine connected to the same telephone line try disconnecting the fax machine If that solves the problem consult your fax machine documentation for information on compatibility with answering systems The outgoing announcement is not clear e When recording the announcement make sure you speak in a normal tone of voice towards the microphone of the handset e Make sure there is no background noise when recording The answering system does not record messages e Make sure the answering system is on see Answer on off on page 37 e Make sure the memory of the answering system is not full When the answering machine memory is full it does not record new messages until some old messages are deleted e If you subscribe to voicemail service change the number of ring so that your answering system answers before your voicemail answers see Answering system new message indication on page 42 To determine how many rings activate your voicemail contact your telephone service provider e If there is a fax machine connected to the same telephone line try disconnecting the fax machine If that solves the problem consult your fax machine documentation for information on compatibility with answering systems The messages on the answering system are very difficult to hear e
11. base can communicate over only a certain distance which can vary with the locations of the telephone base and handset the weather and the layout of your home or office When the handset is out of range the handset displays OUT OF RANGE OR NO PWR AT BASE If there is a call while the handset is out of range it might not ring or if it does ring the call might not connect well when you press 3 FLASH Move closer to the telephone base then press FLASH to answer the call If the handset moves out of range during a telephone conversation there might be interference To improve reception move closer to the telephone base Maintenance Taking care of your telephone e Your telephone contains sophisticated electronic parts so it must be treated with care Avoid rough treatment e Place the handset down gently e Save the original packing materials to protect your telephone if you ever need to ship it Avoid water e Your telephone can be damaged if it gets wet Do not use the handset in the rain or handle it with wet hands Do not install the telephone base near a sink bathtub or shower Electrical storms e Electrical storms can sometime cause power surge harmful to electronic equipment For your own safety take caution when using electric appliances during storms Cleaning your telephone e Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampe
12. delete the displayed entry The handset shows DELETING and then CONTACT DELETED with a confirmation tone Once deleted you cannot retrieve that entry 29 Directory Speed dial You can copy up to 10 directory entries into the speed dial locations so that you can dial these numbers using fewer keys than usual The speed dial memory locations are stored in the telephone base and are shared by all handsets Changes made to the speed dial entries on one handset apply to all Store a speed dial entry 1 Press MENU SELEcT when the handset is not in use 2 Press w or A to scroll to gt DIRECTORY then press MENU SELECT 3 Press w or A to scroll to gt SPEED DIAL then press MENU SELECT 4 Press w or A to choose the desired speed dial location Press MENU SELECT to show the directory 6 Press w or A to browse to desired entry OR Use the alphabetical search to find the desired entry 7 Press MENU SELECT to save The name up to 12 characters appears in the selected speed dial location o Th Th note e If the directory is empty when you press MENU SELECT in Step 5 the screen shows DIRECTORY EMPTY e If the speed dial location you selected is occupied the new directory entry you selected replaces the old one Take caution not to replace entries you do not wish to delete from the speed dial locations 30 Directory Dial a speed dial number he 2 Press and hold a dialing k
13. dial mode to pulse dialing before using the telephone 1 Press MENU SELEcT when the handset is not in use 2 Press w or A to select gt SETTINGS then press MENU SELECT 3 Press w or A to select gt DIAL MODE then press MENU SELECT 4 Press w or A to choose TONE or PULSE 5 Press MENU SELECT to save your selection You hear a confirmation tone T 17 Telephone operation Make a call 1 Press xx FLASH then wait for a dial tone OR Press 4 to use the speakerphone then wait for a dial tone 2 Use the dialing keys to enter the telephone number Predial a call 1 Use the dialing keys to enter the telephone number up to 30 digits e Press and hold REDIAL PAUSE to insert a dialing pause a P appears e Press MUTE DELETE or oFF CANCEL to make corrections 2 Press x FLASH or 6 to call Answer a call Press tax FLASH 4 or any dialing key 0 9 TONEX or End a call Press OFF CANCEL or put the handset in the telephone base or charger The screen shows the elapsed time as you talk in hours minutes and seconds Speakerphone During a call press 4 to switch between speakerphone and normal handset use When the speakerphone is active the handset shows SPEAKER and Volume During a call press A VOLUME or W VOLUME to adjust the listening volume When the volume reaches the minimum or maximum setting you hear two beeps The handset earpiece volume setting and speakerpho
14. make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product The telephone company is required to notify you if such changes are planned If this product is equipped with a corded or cordless handset it is hearing aid compatible If this product has memory dialing locations you may choose to store emergency telephone numbers e g police fire medical in these locations If you do store or test emergency numbers please Remain on the line and briefly explain the reason for the call before hanging up Perform such activities in off peak hours such as early morning or late evening Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this phone The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met The Ringer Equivalence Number REN for this terminal equipment is 0 1 The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENS of all the devices does not exceed five This prod
15. manual Quick start guide Wall mount bracket Abridged user s manual Quick start guide To purchase replacement batteries or power adapters visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 1 Getting started Telephone base and charger installation Install the telephone base and charger s as shown below If you subscribe to digital subscriber line DSL high speed Internet service through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack Contact your DSL service provider for more information about DSL filters The telephone base comes ready for tabletop use If you want to mount your telephone on a wall refer to Tabletop to wall mount installation on page 6 for details Telephone base Telephone wall jack Charger adapter power adapter A DSL filter not included is required if you have DSL high Electrical outlet speed Internet service not controlled by The DSL filter must a wall switch be plugged into the i telephone wall jack Electrical outlet not controlled by m Telephone a Wall switch line cord UT KE Telephone base Charger CAUTION If you subscribe to telephone service from a cable company or a VoIP service provider plug the telephon
16. not limited to lost profits or revenue inability to use the Product or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this Product Some states provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Please retain your original sales receipt as proof of purchase 72 Appendix Technical specifications Transmit frequency Channels Nominal effective range Power requirements Memory Handset 1921 536 1928 448 MHz Telephone base 1921 536 1928 448 MHz 5 Maximum power allowed by FCC and IC Actual operating range may vary according to environment conditions at the time of use Handset 2 4V Ni MH battery Telephone base 6V DC 400mA Charger 6V AC 300mA Handset directory 50 memory locations up to 30 digits and 15 characters Handset call log 50 memory locations up to 24 digits and 15 characters 73 Index A About cordless telephones 64 Alphabetical search 29 Answer a call 18 Answering system setup 37 Answer on off 37 B Battery 3 4 Battery charging 5 C Call log 33 Call screening 39 42 43 Call waiting 19 Caller ID 32 Chain dialing 21 Charger installation 2 Charging 5 Create a new directory entry 27 28 D Delete a directory entry 29 Delete a redial entry 20 Delete from the call log 36 Delete the announcement 38 Dia
17. telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from your telephone service provider Contact your telephone service provider for more information on how to access your voicemail I cannot retrieve voicemail messages Your telephone has both a built in answering system and voicemail indication They are independent features and each alerts you to new messages differently see Answering system new message indication on page 42 If you subscribe to voicemail service from your telephone service provider charges may apply contact your telephone service provider for more information on how to access your voicemail The answering system does not answer after correct number of rings Make sure the answering system is on When the answering system is on ANS ON should show on the handset and the G ANSWER ON OFF light is lit on the telephone base see Answer on off on page 37 If toll saver is selected the number of rings changes to two when there are new messages see Number of rings on page 39 If the memory is full or the answering system is off the answering system answers after 10 rings In some cases the answering system is affected by the ringing system used by the telephone service provider 58 Appendix Troubleshooting e If you subscribe to voicemail service change the number of rings so that your answering system answers before your voicemail
18. the answering system is busy recording a message and you receive another call the second caller can leave a voicemail message Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer For example if your voicemail answers after six rings set your answering system to answer after four rings Some voicemail providers may program the delay before answering calls in seconds instead of rings In this case allow six seconds per ring when determining the appropriate setting 41 Answering system operation Voice prompts The system provides voice prompts to guide you through recording announcement and remote access Message capacity The answering system can record up to 99 messages depending on the length of each message Individual messages can be up to three minutes see page 40 to change the length The total recording time for the announcement messages and memos is approximately 14 minutes The actual recording time depends on individual message characteristics Messages remain available for replay until you delete them If the memory is full the answering system announces Memory is full The number of messages and F flash alternately in the message window and REC MEM FULL appears on the handset You must delete some messages before recording new ones Answering system new message indication When there are new message including memos XX NEW MESSAGES and ao display on ha
19. the directory press and hold to insert a dialing pause 11 Telephone settings Using the menu In the ringers menu you can select the ringer tones and adjust the ringer volume for incoming calls In the settings menu you can change and edit the settings for LCD language voicemail indicators key tone date and time home area code and dial mode Go to Answering system settings starting on page 37 for instructions on how to modify the answering system settings with a system handset shown in the table below Call screening Number of rings Remote access code Message alert tone Recording time To enter the handset menu 1 Press MENU SELECT when the handset is not in use 2 Press w or A until the screen displays the desired feature menu Press MENU SELECT to enter that menu To return to the previous menu press OFF CANCEL To return to idle mode press and hold oFF CANCEL w Ringer volume telephone base Press A VOL or W VOL on the telephone base to adjust the ringer volume when the telephone is not in use When you set the ringer volume to zero the base ringer is off and the system announces Base ringer is off 12 Telephone settings Ringer volume handset You can adjust the ringer volume or turn the ringer off 1 Press MENU SELECT when the handset is not in use 2 Press w or A to select gt RINGERS then press MENU SELECT 3 Press w or A to select gt RINGER VOLUME then press MENU SELECT
20. 4 RICE The caller is blocking the name information The caller is blocking the telephone number The caller is blocking the name and telephone number The callers name is unavailable The caller s telephone number is unavailable No call information is available about this caller It is a long distance call OR i before the caller s number 36 Answering system settings Answering system setup Use the answering system menu of a system handset to turn on or off the answering system or message alert tone set up the announcement message activate the call screening or change the number of rings remote access code and message recording time You can turn the answering system on or off from either the handset or the telephone base but you can only use the handset to change other answering system settings Answer on off The answering system must be turned on to answer and record messages When the answering system is turned on the O ANS ON OFF light on the telephone base turns on and ANS ON displays on the handset To turn on or off with the telephone base Press ANS ON OFF to turn the built in answering system on or off When the answering system is turned on it announces Calls will be answered When the answering system is turned off it announces Calls will not be answered To turn on or off with the handset 1 Press MENU SELECT when the handset is not in use 2 Press w o
21. 9 Telephone operation Redial list Each handset stores the last 10 telephone numbers dialed When there are already 10 redial entries the oldest entry is deleted to make room for the new entry Entries are shown in reverse chronological order ole JO iNT PAUSE Review and dial a redial entry 1 Press REDIAL PAUSE when the handset is not in use 2 Press W A or REDIAL PAUSE repeatedly to browse The handset beeps twice at the beginning or end of the list 3 Press x FLASH or 4 to dial OR 1 Press x FLASH or and then wait for a dial tone 2 Press REDIAL PAUSE and then press w A or REDIAL PAUSE repeatedly to browse 3 When the desired entry displays press MENU SELECT to dial Store a number from the redial list to the directory 1 When the desired number in the redial list displays press MENU SELECT twice 2 Follow Step 3 to Step 6 in Create a new directory entry on page 28 Delete a redial entry 1 Press R DIAL PAUSE when the handset is not in use 2 Press y A or REDIAL PAUSE repeatedly to browse to the desired entry 3 Press MUTE DELETE to delete the displayed number You hear a confirmation tone 20 Telephone operation Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory call log or redial while you are on a call Chain dialing can be useful if you wish to access other numbers such as bank account numbers or access codes from the dire
22. 9 Delete a directory entry n 29 Speed dial 30 Store a speed dial entry 30 Dial a speed dial numbet 31 Delete a speed dial entry 31 Caller ID iccsccecieccccecceccesceecatereneceaness 32 About caller ID 32 Information about caller ID with Call waiting 32 Galll0g 222m rs 33 Missed call indicator s e 34 Memory match 34 Review and dial from the call log 34 View dialing options 35 Save a call log entry to the CIRO CIONY rien tentes 35 Table of contents Delete from the call log Call log display screen messages 36 Answering system settings 37 Answering system setup Answer on off Announcement Record a new announcemert Play the announcement Delete your announcement Call screening Number of rings Remote access code Message alert tone Recording time eeeeeeeeseeeeees Answering system operation 41 Answering system and voicemail IMGUICALOMS eienen ea 41 Using the answering machine and voicemail together Voice prompts ee Message capacity Answering system new message MACAO se 42 Call screening at the telephone DESC nio aiaee 42 Call screening at the handset 43 Call intercept Message playback Delete all old messages Record play or delete memos 46 Messag
23. ER HANDSET IS CALLING when you have two handsets or HANDSET X IS CALLING when you have three or more handsets 2 To answer the intercom call press x FLASH INT or any dialing key 0 9 TONEX or on the destination handset Both handsets now show INTERCOM 3 To end an intercom call press OFF CANCEL or place the handset back in the telephone base or charger Both handsets now show INTERCOM ENDED note e You can cancel the intercom call before it is answered by pressing OFF cancez or INT on the originating handset e If the destination handset does not answer the intercom call within 100 seconds is in the directory or call log or is out of range the originating handset shows UNABLE TO CALL TRY AGAIN and returns to idle mode e Press OFF canceL or MUTE DELETE on the destination handset to temporarily silence the intercom ringer e You can use two pairs of handsets on two intercom calls at a time When two pairs of handsets are used on intercom calls use the fifth handset for an outside call e If there is an incoming call while the originating handset shows INTERCOM TO the intercom request will be stopped and the screen will show INCOMING CALL 23 Telephone operation Answer an incoming call during an intercom call When you receive an outside call during an intercom call there is an alert tone e To answer the incoming outside call press x FLASH The intercom call ends automatically e To end the
24. My caller ID features are not working properly Caller ID is a subscription service You must subscribe to this service from your telephone service provider for this feature to work on your telephone The caller may not be calling from an area which supports caller ID Both your and your caller s telephone service providers must use equipment compatible with the caller ID service The caller ID information shows after the first or second ring If you subscribe to high speed Internet service DSL digital subscribe line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack The filter prevents noise and caller ID problems caused by DSL interference Contact your DSL service provider for more informaton about DSL filters The telephone does not receive caller ID or the telephone does not show caller ID during call waiting Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider The caller may not be calling from an area which supports caller ID Both your and your callers telephone service providers must use equipment compatible with caller ID service If you subscribe to high speed Internet service DSL digital subscribe line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack The filter prevents noise and caller ID problems caused by DSL interfer
25. Press A VOL on the telephone base or A VOLUME on the handset to increase the speaker volume The messages on the answering system are incomplete e Ifa caller leaves a very long message part of it may be lost when the answering system disconnects the call after the preset recording time e If the memory on the answering system becomes full during a message the answering system stops recording and disconnects the call e If the callers voice is very soft the answering system may stop recording and disconnect the call 59 Appendix Troubleshooting The answering system does not respond to remote commands e Make sure to enter your remote access code correctly see Remote access code on page 39 e Make sure you are calling from a touch tone telephone When you dial a number you should hear tones If you hear clicks the telephone is not a touch tone telephone and cannot active the answering system e The answering system may not detect the remote access code while your announcement is playing Try waiting until the announcement is over before entering the code e There may be interference on the telephone line you are using Press the dialing keys firmly subscribe to a nontraditional telephone service that uses my computer to establish connections and my telephone doesn t work e Make sure your computer is powered on e Make sure your Internet connection is working properly e Make sure that the software is installe
26. Press MUTE DELETE to erase a character e Press and hold MUTE DELETE to erase all characters Press MENU SELECT to save The screen displays SAVED and then you hear a confirmation tone 27 Directory Create a new directory eniry continued OR 1 2 3 Enter the number when the handset is not in use Press MENU SELECT and the screen displays EDIT NUMBER Use the dialing keys to edit the number e Press MUTE DELETE to erase a digit e Press and hold MUTE DELETE to erase all digits e Press w or A to move the cursor to the left or right e Press and hold REDIAL PAUSE to enter a dialing pause a P appears Press MENU SELECT to move to the name The screen shows EDIT NAME T Use the dialing keys to enter the name Additional key presses show other characters of that particular key Press the key repeatedly until the desired character appears The first character and the character after a space are automatically capitalized e Press 0 to add a space e Press w or A to move the cursor to the left or right e Press MUTE DELETE to erase a character e Press and hold MUTE DELETE to erase all characters Press MENU SELECT to save The screen displays SAVED and then you hear a confirmation tone If you pause for too long while storing an entry the procedure times out and you have to begin again 28 Directory Review the directory Entries are sorted alphabetically 1 2
27. Press VA when the handset is not in use g OR Press MENU SELECT when the handset is not in use Press w or A to scroll to gt DIRECTORY then press MENU SELECT twice Press w or A to browse Alphabetical search 1 Press VA when the handset is not in use OR Press MENU SELECT when the handset is not in use Press w or A to select gt DIRECTORY and then press MENU SELECT twice Use the dialing keys to enter the letters associated with the name For example if you have name entries Jenny Kristen and Linda in your directory press 5 JKL once to find Jenny twice to find Kristen or three times to find Linda If there is no name entry matching your search the next closest match in alphabetical order appears If necessary press w or A to browse Dial a directory entry 1 2 Search for the desired entry in the directory see Review the directory or Alphabetical search above When the desired entry displays press FLASH or 4 to dial Edit a directory entry 1 2 Search for the desired entry in the directory see Review the directory or Alphabetical search above Follow Step 2 to Step 6 in Create a new directory eniry on page 28 Delete a directory entry 1 2 3 Search for the desired entry in the directory see Review the directory or Alphabetical search above When the desired entry displays press MUTE DELETE Then the handset displays DELETE CONTACT Press MENU SELECT to
28. a different working electrical outlet not controlled by a wall switch Move the handset closer to the telephone base It may be out of range Reset the telephone base by unplugging the electrical power to the base Wait for 15 seconds and plug it back in again Allow up to one minute for the cordless handset and telephone base to synchronize 55 Appendix Troubleshooting Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices There is interference during a telephone conversation My calls fade out when I am using the cordless handset The handset may be out of range Move it closer to the telephone base If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack The filter prevents noise and caller ID problems caused by DSL interference Contact your DSL service provider for more information about DSL filters Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference Try moving the appliance or telephone base to another outlet Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible f
29. ages and voicemail messages are separate Each alerts you to new messages differently e If XX NEW MESSAGES and ao display on the handset and the message window on the telephone base flashes there are new messages recorded on the built in answering system Press MENU SELECT twice on the handset page 44 or gt a PLAY stopP on the telephone base page 44 to listen e If NEW VOICEMAIL and 8 display on the handset your telephone service provider is indicating that it has new voicemail for you To listen to your voicemail you typically dial an access number provided by your telephone service provider followed by security code or PIN Some service providers bundle or combine multiple services like voicemail and call waiting so you may not be aware that you have voicemail To check what services you have and how to access them contact your telephone service provider To use your voicemail service rather than your answering system turn off your answering system To use your answering system rather than your voicemail service contact your telephone service provider to deactivate your voicemail service Using the answering machine and voicemail together You can also use your telephone answering system and voicemail together by setting your built in answering system to answer before voicemail answers as described below To learn how to program your voicemail settings contact your telephone service provider Then if you are on a call or if
30. ctory call log or redial list To access the directory while on a call 1 Press MENU SELECT 2 Press w or A to scroll to gt DIRECTORY then press MENU SELECT 3 Press w or A to scroll or use the dialing keys 0 through 9 to find the desired entry see Alphabetical search on page 29 4 Press MENU SELECT to dial the displayed number To access the call log while on a call 1 Press MENU SELECT 2 Press w or A to scroll to gt CALL LOG then press MENU SELECT 3 Press w or A to scroll to the desired entry 4 Press MENU SELECT to dial the displayed number To access the redial list while on a call 1 Press REDIAL PAUSE 2 Press y A or REDIAL PAUSE repeatedly to scroll to the desired number 3 Press MENU SELECT to dial the displayed number while on a call e Press oFF CANCEL to exit the directory call log or redial list while on a call note e You cannot edit a directory entry copy a call log or redial entry into the directory 21 Telephone operation Join a call in progress You can use up to four system handsets at a time on an outside call You can buy additional expansion handsets CS6409 for this telephone base You can register up to five handsets to the telephone base To join a call e When a handset is on a call press x FLASH or on another handset e Press OFF CANCEL to exit the call The call continues until all handsets hang up Find handset Use this feature to fi
31. d and running for your nontraditional telephone service e Make sure to plug your USB telephone adapter into a dedicated USB port on your computer Do not plug into a multiple port USB hub USB splitter that is not powered e Ina few rare instances the USB port on your computer may not have enough power In these instances try using a USB hub with its own external power supply e Ifyou are using a firewall it may prevent access to your nontraditional telephone service Contact your service provider for more information Common cure for electronic equipment If your telephone does not seem to be responding normally try putting the handset in its base If this does not fix the problem do the following in the order listed 1 Disconnect the power to the telephone base 2 Disconnect the cordless handset battery 3 Wait a few minutes before connecting power to the telephone base 4 Install the battery again and place the cordless handset in the telephone base or charger 5 Wait for the cordless handset to synchronize with the telephone base Allow up to one minute for this to take place 60 Appendix Important safety instructions When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury including the following 1 Read and understand all instructions 2 Follow all warnings and instructions marked on the product 3 Unplug this prod
32. date are not set it flashes the total number of new messages recorded or the total number of old messages recorded The telephone base may have lost and regained power The clock needs to be set alternating The answering system memory is full with total number of messages recorded The telephone base speaker volume level while adjusting The telephone base ringer level while adjusting The answering system is being programmed by a system handset The answering system is answering a call or recording a memo or announcement The answering system is being accessed remotely When the memory is full the answering system answers incoming calls after 10 rings and announces Memory is full Enter your remote access code 47 Answering system operation Remote access A two digit security code is required to access the answering system remotely from any touch tone telephone The preset code is 19 see Remote access code on page 39 to change it To remotely access the answering system 1 Dial your telephone number from any touch tone telephone 2 When the answering system answers enter the two digit remote access code 3 Then you can enter one of the following remote commands unie SSCS 4 Hang up or press 8 to end the call Ps se SSCSCSC S note e f you do not press any keys after you enter the remote access code all new messages play If there are no new messages all old messages play e Onc
33. details e Voicemail is different from answering system messages recorded in your answering system For more information about the difference see page 41 Key tone You can turn the key tone on or off 1 Press MENU SELEcT when the handset is not in use 2 Press w or A to select gt SETTINGS then press MENU SELECT 3 Press w or A to select gt KEY TONE then press MENU SELECT 4 Press w or A to choose ON or OFF 5 Press MENU SELECT to save your selection You hear a confirmation tone 15 Telephone settings Set date and time The answering system announces the date and time of each message prior to playing it If you subscribe to caller ID service the day month and time are set automatically with each incoming call However the year must be correct so that the day of the week can be calculated from the caller ID information Before using the answering system set the date and time 1 Press MENU SELECT when the handset is not in use 2 Press w or A to select gt SETTINGS then press MENU SELECT 3 Press w or A to select gt SET DATE TIME then press MENU SELECT 4 When the month is flashing press w or A until the screen displays the correct month Press MENU SELECT to confirm OR Press the dialing keys 0 9 to enter the current month for example if the month is March you must enter 03 5 Repeat Step 4 to set the correct date and year and then press MENU SELECT to advance to set the time 6 Re
34. displays the stored name of the directory entry For example if Linda Jones calls her name appears as Linda if this is how you entered into your directory The number shown in the call log is in the format sent by the telephone service provider The telephone service provider usually delivers ten digit telephone numbers area code plus telephone number If the last seven digits of the incoming telephone number does not match a number in your directory the name appears as it is delivered by the telephone service provider Review and dial from the call log 1 When a handset is in idle mode press CIDY to review the call log in reverse chronological order OR Press MENU SELECT Press w or A to scroll to gt CALL LOG then press MENU SELECT twice 2 Press w or A to browse 3 Press x FLASH or to dial the displayed telephone number from the call log 34 Caller ID View dialing options Although the call log entries received have 10 digits the area code plus the seven digit number in some areas you may dial only the seven digits or 1 plus the seven digits or 1 plus the area code plus the seven digits You may change the number of digits that you dial from or store in the directory While reviewing the call log press pound key J repeatedly to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory k Press gt
35. dset to the telephone base or charger after use Make sure that the power adapter is securely plugged into an outlet not controlled by a wall switch Make sure the telephone line cord is plugged firmly into the telephone base and the telephone wall jack Unplug the electrical power to the telephone base Wait for approximately 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to synchronize Charge the battery in the handset for up to 10 hours If the battery is completely depleted it may take up to 30 minutes to charge the handset before LOW BATTERY appears on the screen page5 Remove and install the battery again If that still does not work it may be necessary to purchase a new battery Disconnect the telephone base from the telephone wall jack and plug in a working telephone If the other telephone does not work the problem is probably in the wiring or the local telephone service Contact your telephone service provider The display shows NO LINE I cannot get a dial tone Try all the above suggestions Make sure the telephone line cord is plugged firmly into the telephone base and the telephone wall jack Disconnect the telephone line cord from your telephone and connect it to another telephone If there is no dial tone on that other telephone either then the telephone line cord may be defective Try installing a new telephone line cord If changing the telephone line cord doe
36. e line cord into the modem router terminal adapter provided by your cable VoIP service provider Contact your cable VoIP service provider if you have any difficulties in installation note e Use only the power adapters supplied with this product To order a replacement visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or dial 1 800 267 7377 e The power adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet 2 Getting started Battery installation Install the battery as shown below 1 Plug the battery connector securely into the socket inside the handset battery compartment D ga 8 i IN HEHH li 2 Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment 3 Align the cover flat against the battery compartment then slide it towards the center of the handset until it clicks into place es Getting started Battery installation continued 4 Charge the handset by placing it in the telephone base or charger The CHARGE light is on when the handset is charging CHARGE light remains on when charging IMPORTANT Check for a dial to
37. e line for cable VolP service users 8 Telephone base layout 9 Handset layout 10 Telephone settings 12 Using the menu eeeeeeeeeeeees 12 Ringer volume telephone base 12 Ringer volume handset 13 Ringer tonene 13 LCD language 14 Clear voicemail indicators 15 KeV tONe 2 renier sense 15 Set date and time eee 16 Home area code 17 Dial mode 17 Telephone operation 18 Make a call 18 Predial a call 18 Answer a call 18 End atal rretsi 18 Speakerphone cccceeeeeeeeeeees 18 VOI MIE fete tie gee tested Mute Call waiting Temporary ringer silencing 19 Temporary tone dialing 19 Redial ISten 20 Review and dial a redial entry 20 Store a number from the redial list to the directory 20 Delete a redial entry eee 20 Chain dialing 21 Join a call in progress 22 Find handset 22 INTErCOM x shine 23 Answer an incoming call during an intercom call 24 Call transfer using intercom 24 Directory 26 About the directory eee 26 Create a new directory entry 27 Review the directory 29 Alphabetical search 29 Dial a directory entry 29 Edit a directory entry 2
38. e the new messages have played the telephone announces the help menu options If you do not press any key within 20 seconds the remote access call automatically disconnects e When the answering system is turned off the telephone answers after 10 rings and announces Please enter your remote access code 48 Appendix Handset display screen messages There are no call log entries You are calling another handset for models with three or more handsets for models with two handsets You have transferred an outside call to another cordless handset There are no directory entries The directory is full You cannot save any new entries unless you delete some current entries You have just ended a call Another handset is calling for models with three or more handsets for models with two handsets There is a call coming in The handset is on an intercom call The intercom call has just ended You have started the intercom process and need to enter the number of the handset you wish to call You have started transferring a call and need to enter the desired handset number An extension telephone on the same line or one of the handset is in use The battery needs to be charged Mute is off so the other party can hear your voice The microphone is off 49 Appendix Handset display screen messages The telephone number you have entered is already stored in the directory There are new voic
39. e them ring when you are called The REN for this product is encoded as the 6th and 7th characters following the US in the product identifier e g if is 03 the REN is 0 3 65 Appendix FCC ACTA and IC regulations In most but not all areas the sum of all RENs should be five 5 0 or less For more information please contact your local telephone company This equipment may not be used with Party Lines If you have specially wired alarm dialing equipment connected to your telephone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined under the Limited warranty If this equipment is causing harm to the telephone network the telephone company may temporarily discontinue your telephone service The telephone company is required to notify you before interrupting service If advance notice is not practical you will be notified as soon as possible You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC Your telephone company may
40. e window displays 47 Remote access 48 Appendix sssssenssennsennnennnnennnnnnnnnnnnne 49 Handset display screen MESSAJ S sseni 49 Handset and telephone base INGICALOMS vesezccestecccetecessdsssgtaaviecss 51 Expand your telephone system 52 Troubleshooting 53 Important safety instructions 61 Operating range 63 Maintenance 63 The RBRC seal 64 FCC ACTA and IC regulations 65 California Energy Commission battery charging testing instructions 67 For C UL compliance onlly 68 Limited warranty 71 Technical specifications 73 INAEX sssssssccaseressnsnenisnesrsbananesneneeens 74 Getting started Parts checklist Your telephone package contains the following items Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service ca Battery compartment cover Battery Telephone Telephone base 1 for CS6429 CS6429 16 1 for CS6429 CS6429 16 line cord power adapter 2 for CS6428 2 CS6429 2 2 for CS6428 2 CS6429 2 3 for CS6429 3 3 for CS6429 3 4 for CS6429 4 4 for CS6429 4 5 for CS6429 5 5 for CS6429 5 Handset Telephone base 1 for CS6429 CS6429 16 1 for CS6428 2 CS6429 2 2 for CS6428 2 CS6429 2 2 for CS6429 3 3 for CS6429 3 3 for CS6429 4 4 for CS6429 4 4 for CS6429 5 5 for CS6429 5 Abridged user s
41. eleted akon a 45 Answering system operation Record play or delete memos Memos are messages you record yourself They are saved played back and deleted exactly like incoming messages You can record a memo as a reminder to yourself or leave a message for someone else using the same telephone 1 5 6 Press MENU SELEcT when the handset is not in use 2 Press w or A to scroll to gt ANSWERING SYS then press MENU SELECT 3 4 Press MENU SELECT The system announces Record after the tone Press w or A to scroll to gt RECORD MEMO Press 5 when you are done Speak towards the handset microphone after a long beep You can record a memo up to three minutes Memos shorter than two seconds are not recorded Press 5 to stop recording The system announces Recorded note e If you record a memo when the answering system memory is full Memory is full will be announced e When the answering system has less than three minutes of recording time left Less than three minutes to record is announced at the telephone base and the handset displays REC MEM LOW 46 Answering system operation Message window displays The message window on the telephone base displays the total number of messages See the table below for other message window displays CE CE fe The total number of old messages recorded The current message number during old message playback 4 23 flashing When time and
42. email messages from your telephone service provider You place the handset in the telephone base or charger without installing a battery in that handset There is no telephone line connected There are no messages in the answering system Someone else is already using the directory speed dial list call log or answering system The handset has lost communication with the telephone base The telephone base is paging all handsets The handset is on a call The battery is very low The handset should be placed in the telephone base or charger for charging The answering system memory is full The ringer is muted temporarily during an incoming call The entry has been saved in the directory The handset speakerphone is in use The answering system has less than three minutes of recording time left Failed intercom or two handsets are already on a call Communication between the handset and the telephone base is lost during a call There are XX new calls in the caller ID history There are XX new messages in the answering system 50 Appendix Handset and telephone base indicators Handset lights On when the handset speakerphone is in use On when the handset is charging in the telephone base or charger Telephone base lights On when the telephone line is in use On when the answering system is answering a call On when you are registering a handset Flashes quickly when there is an incoming call Flash
43. emark of VTech Holdings Limited Specifications are subject to change without notice 2014 VTech Communications Inc All right reserved 11 14 CS6429 X_WEBCIB_V9 0 Document order number 91 007805 010 100
44. ence Contact your DSL service provider for more informaton about DSL filters Caller ID entries do not match the numbers need to dial Caller ID service delivers 10 digits the area code plus the seven digits number If you need to dial something other than 10 digits see View dialing options on page 35 If you dial seven digits for local calls you may want to use the home area code feature page 17 57 Appendix Troubleshooting OUT OF RANGE OR NO PWR AT BASE shows in the handset screen The handset may be out of range Move it closer to the telephone base Make sure the power cord is securely plugged into the telephone base Use a working electrical outlet not controlled by a wall switch Reset your telephone by unplugging the power adapter from the telephone base Disconnect the battery from the cordless handset Wait for 15 seconds then plug in the power adapter and reinstall the battery Place the handset in the telephone base and allow up to one minute for the handset and telephone base to synchronize Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices NEW VOICEMAIL and amp show on the display and I don t know why Your telephone has voicemail indication that is separate from the built in answering system If NEW VOICEMAIL and DA appear on the display then your
45. er a handset or the telephone base to play messages If there are new messages the system plays back only the new messages oldest first If there are no new messages the system plays back all old messages oldest first When playback begins the total number of messages is announced Before each message playback you hear the day and time it was received After the last message is played you hear End of messages note e Only one handset or the telephone base can access the answering system at a time e During message playback if there is an incoming call or another handset makes a call message playback will be stopped 43 Answering system operation Message playback continued To play messages with the telephone base Press p m PLAY stop when the telephone is not in use Options during playback e Press A VOL or W VOL to adjust the speaker volume e Press SKIP to skip to the next message e Press REPEAT to repeat the message currently playing Press REPEAT twice to listen to the previous message e Press X DELETE to delete the current message The system advances to the next message e Press m PLAY STOP to stop When there are no messages in the answering system the handset shows NO MESSAGE and announces You have no message To play messages with a handset Press MENU SELECT twice when the telephone is not in use The screen displays 3 DELETE 5 STOP 4 REPEAT 6 SKIP and the handset
46. es when another telephone sharing the same line is in use Flashes when you are deregistering all handsets D ANS ON OFF On when the answering system is turned on Handset icons TE Battery status flashes when the battery is low and needs charging Battery status animates when the battery is charging The speakerphone is in use o The handset ringer is turned off New voicemail indicates you have received new voicemail message s from the telephone service provider JANSON The answering system is turned on laos There are new answering system messages es New call log entries indicates you have new missed call s in the call log MUTE The microphone is muted The message number currently playing and total number of messages recorded Appendix Expand your telephone system You can add new handsets CS6409 purchased separately to your telephone base Your telephone base supports a maximum of 5 handsets For more details refer to the user s manual that comes with your CS6409 new handset 52 Appendix Troubleshooting If you have difficulty with your telephone please try the suggestions below For customer service visit our website www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 My telephone does not work at all Make sure the battery is installed and charged correctly pages 3 5 For optimum daily performance return the han
47. ey 0 through 9 to display the desired speed dial when the handset is not in use Press FLASH or to dial the displayed telephone number When the speed dial location is empty the screen shows the speed dial list See Store a speed dial entry on page 30 to add a new entry Delete a speed dial entry Ie Press MENU SELECT when the handset is not in use 2 Press w or A to scroll to select gt DIRECTORY then press MENU SELECT 3 4 Press w or A to choose the desired speed dial location then press Press w or A to select gt SPEED DIAL then press MENU SELECT MUTE DELETE lt EMPTY gt appears and you hear a confirmation tone note Deleting the speed dial entries does not affect the entries in the directory 31 Caller ID About caller ID This product supports caller ID service offered by most telephone service providers Caller ID allows you to see the name number date and time of calls The available caller ID information will appear after the first or second ring Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call even while on another call It may be necessary to change your telephone service to use this feature Contact your telephone service provider if e You have both caller ID and call waiting but as separate services you may need to combine these service e You have only caller ID service or
48. he telephone base beeps every 10 seconds Unless you change it the message alert tone is set to off un amp D Press MENU SELECT when the handset is not in use Press w or A to select gt ANSWERING SYS then press MENU SELECT Press w or A to select gt ANS SYS SETUP then press MENU SELECT Press w or A to select gt MSG ALERT TONE then press MENU SELECT Press w or A to choose ON or OFF then press MENU SELECT to save your selection You hear a confirmation tone note e The answering system must be turned on for the message alert tone to function e Press any key on the telephone base except FIND HANDSET to temporarily silence the message alert tone Recording time You can set the recording time for each incoming message Oi ETO N Press MENU SELECT when the handset is not in use Press w or A to select gt ANSWERING SYS then press MENU SELECT Press w or A to select gt ANS SYS SETUP then press MENU SELECT Press w or A to select gt RECORDING TIME then press MENU SELECT Press w or A to choose from 3 MINUTES 2 MINUTES or 1 MINUTE then press MENU SELECT to save You hear a confirmation tone 40 Answering system operation Answering system and voicemail indicators Your telephone has separate indicators for two different types of voice messages those left on its built in answering system and those left at your service provider s fees may apply Your telephone s built in answering system mess
49. he screen displays Battery has enough Charge without interruption LOW BATTERY and fl charge to be used for a about 30 minutes flashes short time The screen displays Battery is charged To keep the battery charged HANDSET X place it in the telephone base or charger when not in use When the battery is fully charged you can expect the following performance While not in use standby Operating times vary depending on your actual use and the age of the battery Handset is not charging or in use After you install your telephone or power returns following a power outage the handset will prompt you to set the date and time For instructions see Set date and time on page 16 To skip setting the date and time press OFF CANCEL Getting started Installation options The telephone comes ready for tabletop use If you want to mount your telephone on a wall use the provided wall mount bracket to connect with a standard dual stud telephone wall mount plate If you do not have this wall mount plate you can purchase one from many hardware or consumer electronics retailers You may need a professional to install the wall mount plate Tabletop to wall mount installation 1 Plug one end of the telephone line cord into the TEL LINE jack on the bottom of the telephone base Plug the small end of the base power adapter into the POWER jack on the bottom of the telephone base Position the telephone base against the wall m
50. hone pr s de votre oreille lorsqu en mode de conversation 17 Ces adaptateurs ont t con us pour tre orient s en position verticale ou mont s au sol Les broches ne sont pas con ues pour maintenir l adaptateur en place si celui ci est barnch dans une prise au plafond ou sous une table armoire CONSERVEZ CES INSTRUCTIONS Pile e MISE EN GARDE N utilisez que la pile incluse e Ne jetez pas la pile au feu V rifiez les instructions sp cifiques de mise aux rebus aupr s des autorit s locales e __N ouvrez pas et ne mutilez pas la pile L lectrolyte qui s en chapperait est corrosif et pourrait causer des br lures ou des blessures aux yeux ou la peau L lectrolyte est toxique si aval e Soyez prudents lorsque vous manipulez les piles afin d viter les courts circuits provoqu s par des mat riaux conducteurs e Rechargez la pile incluse ou identifi e pour fonctionner avec cet appareil selon les instructions et limites sp cifi es dans ce guide d utilisation Stimulateurs cardiaques implant s dans l organisme Les simulateurs cardiaques s applique uniquement aux t l phones num riques sans fil L organisme Wireless Technology Research LLC WTR une firme de recherche ind pendante a men une valuation pluridisciplinaire des interf rences entre les t l phones sans fil portatifs et les stimulateurs cardiaques implant s dans l organisme Appuy e par l Administration des aliments et drogue
51. in your home may no longer work Your cable VoIP service provider uses a seperate cable connecting from the main line to the modem installed in your home To allow all existing telephone jacks to work rewiring of the telephone line as indicated by the dotted line in the illustration below may be needed Rewiring requires professional installation fees may apply Contact your cable VoIP service provider for more information Conventional telephone line jack 0 p Main landline k Main cable line Modem Router Terminal adapter Getting started Telephone base layout X DELETE playing page 44 When the telephone is not in use press twice to delete all previously reviewed messages page 45 IN USE light Flashes when there is an incoming call or another telephone sharing the same line is in use On when the handset is in use or the answering system is answering a call i FIND HANDSET Press once and then release to page all system handsets page 22 ANS ON OFF Press to turn the answering system on or off page 37 UREPEAT Press to delete the message currently Message window page 47 PLAY STOP gt a PLAY STOP Press to repeat a message or press twice to play the previous message page 44 Shows the number of messages and other answering system information b gt SKIP Press t
52. ing or saving it to the directory TONEX Press to switch to tone dialing temporarily when using the pulse service page 19 14 Speakerphone Press to make or answer a call During a call press to switch between the speakerphone and the handset page 18 10 Getting started Handset layout r MENU SELECT Press to show the menu While in a menu press to select an item or save an entry or setting CIDV VOLUME Press to review the call log when the telephone is not in use page 34 Press to scroll down while in a menu or in the directory call log or redial list During a call or message playback press to decrease the listening volume page 18 or page 44 When entering numbers or names in the directory press to move the cursor to the left OFF CANCEL During a call press to hang up While the handset is ringing press to silence the ringer temporarily page 19 While the telephone is not in use press and hold to erase the missed call indicator page 34 While in a menu press to exit to the previous menu or press and hold to exit to idle mode pound key Press repeatedly to show other dialing options when reviewing a call log entry page 35 Dialing keys Press to enter numbers or characters INT intercom Press to start an intercom conversation or transfer a call pages 23 25 REDIAL PAUSE Press to review the redial list page 20 While dialing or entering numbers into
53. intercom call without answering the outside call press OFF CANCEL The telephone continues to ring Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset 1 During a call press INT e f you have two handsets the outside call is put on hold and your handset shows CALLING OTHER HANDSET e f you have three or more handsets your handset shows INTERCOM TO Use the dialing keys to enter a handset number The outside call is put on hold and your handset shows CALLING HANDSET X The destination handset rings and its screen shows OTHER HANDSET IS CALLING when you have two handsets or HANDSET X IS CALLING when you have three or more handsets 2 To answer the intercom call on the destination handset press wax FLASH INT or any dialing key 0 9 TONEX or The outside call is still on hold and both handsets now show INTERCOM You can now have a private conversation with the destination handset Th e To cancel the transfer and return to the outside call note before the intercom call is answered press oFF CANCEL FLASH or INT on your handset e If the other handset is not answered within 100 seconds is in use on a call or is out of range the calling handset shows UNABLE TO CALL TRY AGAIN and then reconnects to the outside call 24 Telephone operation Call transfer using intercom continued 3 From this intercom call you have the following
54. ivate as those on corded telephones Electrical power The telephone base of this cordless telephone must be connected to a working electrical outlet The electrical outlet should not be controlled by a wall switch Calls cannot be made from the cordless handset if the telephone base is unplugged switched off or if the electrical power is interrupted Potential TV interference Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs To minimize or prevent such interference do not place the telephone base of the cordless telephone near or on top of a TV or VCR If interference is experienced moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference Rechargeable batteries Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings bracelets and keys The battery or conductor may overheat and cause harm Observe proper polarity between the battery and the battery charger Nickel metal hydride rechargeable batteries Dispose of these batteries in a safe manner Do not burn or puncture the battery Like other batteries of this type if burned or punctured they could release caustic material which could cause injury 62 Appendix Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission FCC Even so this handset and telephone
55. l a directory entry 29 Dial a speed dial number 31 Dial mode 17 Directory 26 E End a call 18 Expand your telephone system 52 F Find handset 22 Flash 19 H Handset layout 10 11 Home area code 17 Important safety instructions 61 62 Installation 2 3 4 Intercom 23 25 J Join a call 22 K Key tone 15 L LCD language 14 M Maintenance 63 Make acall 18 Memory match 34 Message alert tone 40 Message playback 43 44 Message window displays 47 Missed call indicator 34 Mute 19 N New message indication 42 Number of rings 39 P Paging handsets 22 Parts checklist 1 Precautions for users of implanted cardiac pacemakers 62 Predial a call 18 Index R Record a new announcement 38 Remote access 48 Remote access code 39 Review directory entries 29 Review the call log 34 Ringer 12 Ringer volume handset 13 Ringer volume telephone base 12 S Safety instructions 61 62 Speakerphone 18 Store a speed dial entry 30 T Technical specifications 73 Telephone base installation 2 Telephone base layout 9 Temporary ringer silencing 19 Temporary tone dialing 19 Transfer a call 24 Troubleshooting 53 60 V View dialing options 35 Voicemail 15 41 Voice prompts 42 Volume 12 13 18 44 W Wall mount installation 6 Warranty 71 72 75 Designed to fit your home And your life VTech Communications Inc A member of THE VTECH GROUP OF COMPANIES VTech is a registered trad
56. laire 10 N ins rez jamais d objets travers les fentes et ouvertures de cet appareil car ils pourraient toucher des points de tension dangereux ou court circuiter des pi ces ce qui constituerait un risque d incendie ou d lectrocution N chappez pas de liquides dans l appareil 11 Afin de r duire les risques d lectrocution ne d montez pas l appareil mais apportez le plut t un centre de service qualifi s il doit tre r par En enlevant le couvercle vous vous exposez des tensions dangereuses ou autres dangers similaires Un remontage inad quat peut tre l origine d une lectrocution lors d une utilisation ult rieure de l appareil D branchez l appareil avant de proc der au nettoyage Utilisez un chiffon humide et doux 12 Ne surchargez pas les prises de courant et les rallonges 13 D branchez cet appareil de la prise de courant et communiquez avec le d partement de service la client le de VTech dans les cas suivants e Lorsque le cordon d alimentation est endommag ou corch e Si du liquide a t chapp dans l appareil e Si l appareil a t expos une source d humidit telle que la pluie ou l eau e Si le produit ne fonctionne pas normalement en respectant les instructions de fonctionnement R glez uniquement les commandes indiqu es dans le les instructions de fonctionnement Les r glages incorrects des autres commandes pourraient provoquer un dommage qui pourrait e
57. lation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this telephone To ensure safety of users the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a
58. nd all system handsets To start the paging tone e Press amp FIND HANDSET on the telephone base once and then release when the telephone is not in use All idle handsets ring and their screens show PAGING To end the paging tone e Press amp FIND HANDSET on the telephone base once and then release e Press xx FLASH 4 or any dialing key 0 9 TONEX or on the handset e Place the handset in the telephone base or charger e Do not press and hold W FIND HANDSET for more than four seconds It may note lead to handset deregistration If 1 PRESS FIND HS ON BASE 4 SEC and 2 THEN PRESS ON HANDSET display alternately on the handset refer to Troubleshooting to register the handset to the telephone base e When you press OFF cancEL or MUTE DELETE on a handset the ringer of that handset is silenced but the paging tone continues on other handsets e You cannot use the find handset feature while the telephone base is playing messages or the answering system is being accessed remotely 22 Telephone operation Intercom Use the intercom feature for conversations between two handsets 1 Press INT on your handset when not in use e If you have two handsets your handset shows CALLING OTHER HANDSET e f you have three or more handsets your handset shows INTERCOM TO Use the dialing keys to select a destination handset Your handset shows CALLING HANDSET X The destination handset rings and its screen shows OTH
59. ndset and the message window on the telephone base flashes When you are reviewing a new message QO displays on the handset If the message alert tone is turned on the telephone base beeps every 10 seconds when there are new messages Call screening at the telephone base If the answering system and call screening are on see Call screening on page 39 the announcement and the incoming message broadcast at the telephone base when a Call is answered by the answering system Options while recording a message e Press A VOL or W VOL on the telephone base to adjust the call screening volume e Press gt a PLAY STOP to temporarily turn on or off call screening e Press A VOL to temporarily turn on call screening when it is set to off 42 Answering system operation Call screening at the handset If the answering system is on the announcement and the incoming message broadcast at the telephone base when a call is answered by the answering system At the same time the handset shows TO SCREEN CALL PRESS SELECT Press MENU SELECT to screen the call on your handset The handset shows the callers information If you do not subscribe to caller ID service the handset shows SCREENING note Call screening setting has no effect on the call screening at the handset Call intercept While call screening you can press x FLASH or on the handset to stop recording and speak to the caller Message playback You can use eith
60. ne by pressing sxx If you hear a dial tone the installation is successful If you do not hear a dial tone e Make sure the installation procedures described above are properly done e t may be a wiring problem If you have changed your telephone service to digital service from a cable company or a VoIP service provider the telephone line may need to be rewired to allow all existing telephone jacks to work Refer to Rewiring of telephone line for cable VolP service users on page 8 for more information note e If the handset will not be used for a long time disconnect and remove the battery to prevent possible leakage e To purchase replacement batteries visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or dial 1 800 267 7377 Getting started Battery charging Once you have installed the battery the screen indicates the battery status see the table below not in use e The battery is fully charged after 10 hours of continuous charging e If you place the handset in the telephone base or the charger without plugging in the battery the screen displays NO BATTERY Battery indicators Battery status The screen is blank Battery has no or Charge without interruption or displays PLACE IN very little charge The about 30 minutes CHARGER and flashes handset cannot be used note e For best performance keep the handset in the telephone base or charger when T
61. ne volume setting are independent 18 Telephone operation Mute The mute function allows you to hear the other party but the other party cannot hear you 1 During a call press MUTE DELETE on the handset The handset displays MUTED for a few seconds and MUTE appears until the mute function is turned off 2 Press MUTE DELETE again to resume the conversation The handset screen temporarily shows MICROPHONE ON Call waiting When you subscribe to call waiting service from your telephone service provider you hear an alert tone if there is an incoming call while you are on another call e Press Xx FLASH to put the current call on hold and take the new call e Press x FLASH at any time to switch back and forth between calls Temporary ringer silencing When the telephone is ringing you can temporarily silence the ringer of the handset without disconnecting the call The next call rings normally at the preset volume To silence the ringer When the telephone is ringing press OFF cANCEL or MUTE DELETE on the handset RINGER MUTED and X show on the screen Temporary tone dialing If you have dial pulse rotary dialing service only you can temporarily switch from dial pulse to touch tone dialing during a call 1 During a call press TONEX 2 Use the dialing keys to enter the number The telephone sends touch tone signals 3 The telephone automatically returns to pulse dialing mode after you end the call 1
62. ned with water or mild soap e Do not use excess water or cleaning solvents of any kind 63 Appendix The RBRC seal The RBRC seal on the nickel metal hydride battery indicates that VTech Communications Inc is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives when taken out of service within the United States and Canada The RBRC program provides a convenient alternative to placing used nickel metal hydride batteries into the trash or municipal waste which may be illegal in your area VTech s participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers Please call 1 800 8 BATTERY for information on Ni MH battery recycling and disposal bans restrictions in your area VTech s involvement in this program is part of its commitment to protecting our environment and conserving natural resources RBRC and 1 800 8 BATTERY are registered trademarks of Rechargeable Battery Recycling Corporation 64 Appendix FCC ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission FCC rules These requirements are intended to provide reasonable protection against harmful interference in a residential instal
63. ns fil doit tre branch une prise lectrique fonctionnelle La prise lectrique ne doit pas tre contr l e par un interrupteur mural Les appels ne pourront pas tre effectu s du combin sans fil si le socle est d branch ou mis hors tension ou si le courant est coup Possibilit d interf rences aux t l viseurs Certains t l phones sans fil fonctionnent sur des fr quences pouvant causer des interf rences aux t l viseurs et aux magn toscopes Pour r duire ou pr venir de telles interf rences ne placez pas le socle du t l phone sans fil pr s ou sur un t l viseur ou magn toscope S il y a pr sence de parasites il est conseill d loigner le t l phone sans fil du t l viseur ou du magn toscope afin de r duire possiblement les interf rences Piles rechargeables Manipulez les piles avec soin afin de ne pas les court circuiter avec des bagues bracelets ou cl s Les piles ou le conducteur peut surchauffer et causer des blessures Respectez la polarit ad quate entre la pile et le chargeur Les bloc piles rechargeables l hydrure m tallique de nickel Jetez ces blocs piles de mani re cologique et s curitaire Ne les incin rez pas et ne les percez pas Tel que les autres piles de ce type elles pourraient d gager une mati re toxique qui peut causer des blessures corporelles si elles sont br l es ou perc es 70 Appendix Limited warranty What does this limited warranty cover The ma
64. nufacturer of this VTech Product warrants to the holder of a valid proof of purchase Consumer or you that the Product and all accessories provided in the sales package Product are free from defects in material and workmanship pursuant to the following terms and conditions when installed and used normally and in accordance with the Product operating instructions This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period Materially Defective Product During the limited warranty period VTech s authorized service representative will repair or replace at VTech s option without charge a Materially Defective Product If we repair the Product we may use new or refurbished replacement parts If we choose to replace the Product we may replace it with a new or refurbished Product of the same or similar design We will retain defective parts modules or equipment Repair or replacement of the Product at VTech s option is your exclusive remedy VTech will return the repaired or replacement Products to you in working condition You should expect the repair or replacement to take approximately 30 days How long is the limited warranty period The limited warranty period for the Product extends for ONE 1 YEAR from the date of purchase
65. o skip to the next message page 44 Press to play messages page 44 Press to stop message playback page 44 A VOL and W VOL Press to adjust the volume during message playback page 44 When the phone is not in use press to adjust the telephone base ringer volume page 12 Getting started Handset layout CHARGE light On when the handset is charging in the telephone base or charger page 4 KI A VOLUME Press to enter the directory when the telephone is not in use page 29 Press to scroll up while in a menu or in the directory call log or redial list During a call or message playback press to increase the listening volume page 18 or page 44 When entering numbers or names in the directory press to move the cursor to the right MUTE DELETE While on a call press to mute the microphone page 19 While using the dialing keys press to delete digits or characters While the handset is ringing press to silence the ringer temporarily page 19 While reviewing the redial list directory or call log press to En TA delete an individual entry pages 20 29 and 36 respectively DA gA FLASH CANCEL wz FLASH Press to make or answer a call page 18 During a call press to answer an incoming call when 1 you receive a call waiting alert page 19 1 While reviewing a call log entry press repeatedly to add or remove 1 in front of the call log entry before dial
66. of the telephone number e Only one handset can review the directory at a time When a handset tries to enter the directory while another handset is already in it NOT AVAILABLE AT THIS TIME appears 26 Directory Create a new directory entry 1 2 3 4 Press MENU SELECT when the handset is not in use Press w or A to select gt DIRECTORY and then press MENU SELECT Press w or A to select gt ADD CONTACT then press MENU SELECT The screen displays ENTER NUMBER Use the dialing keys to enter a number up to 30 digits e Press MUTE DELETE to erase a digit e Press and hold MUTE DELETE to erase all digits e Press w or A to move the cursor to the left or right e Press and hold REDIAL PAUSE to enter a dialing pause a P appears OR a Copy a number from the redial list by pressing REDIAL PAUSE and then press w A or REDIAL PAUSE repeatedly to select a number Press MENU SELECT to edit B the number Press MENU SELECT to move to the name The screen shows ENTER NAME Use the dialing keys to enter the name up to 15 characters Additional key presses show other characters of that particular key Press the key repeatedly until the desired character appears The first character and the character after a space are automatically capitalized e Press 0 to add a space e Press w or Ato move the cursor to the left or right e
67. of any kind on the product 11 To reduce the risk of electric shock do not disassemble this product but take it to an authorized service facility Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks Incorrect reassembling can cause electric shock when the product is subsequently used 12 Do not overload wall outlets and extension cords 13 Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions e When the power supply cord or plug is damaged or frayed e If liquid has been spilled onto the product e Ifthe product has been exposed to rain or water e Ifthe product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operation instructions Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation e If the product has been dropped and the telephone base and or handset has been damaged e Ifthe product exhibits a distinct change in performance 14 Avoid using a telephone other than cordless during an electrical storm There is a remote risk of electric shock from lightning 15 Do not use the telephone to report a gas leak in the vicinity of the leak Under certain circumstances a spark may be created when
68. only call waiting service e You do not subscribe to caller ID or call waiting service There may be fees for caller ID services In addition services may not be available in all areas This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service provider use compatible equipment The time and date are sent by the telephone service provider along with the call information The caller ID information may not be available for every incoming call The callers may intentionally block their names and or telephone numbers You can use this product with regular caller ID service or you can use this product s other features without subscribing to either caller ID or combined caller ID with call waiting service 32 Caller ID Call log If you subscribe to caller ID service information about each caller will appear after the first or second ring If you answer a call before the caller information appear on the screen it will not be saved in the call log The call log stores up to 50 entries Each entry has up to 24 digits for the phone number and 15 characters for the name If the phone number has more than 15 digits only the last 15 digits appear If the name has more than 15 characters only the first 15 characters are shown and saved in the call log Call log entries are shared by all system handsets Any modifications made on one handset apply to all Y
69. options You can let the destination handset join you on the outside call ina three way conversation Press and hold INT on the originating handset You can transfer the call Press OFF CANCEL or place your handset back in the telephone base or charger Your handset shows CALL TRANSFERRED The destination handset is then connected to the outside call You can press INT to switch between the outside call OUTSIDE CALL displays and the intercom call INTERCOM displays The destination handset can end the intercom call by pressing OFF CANCEL or by placing the handset back in the telephone base or charger The outside call continues with the original system handset 25 Directory About the directory The directory stores up to 50 entries with up to 30 digits for each phone number and 15 characters for each name e Directory entries are shared by all system handsets Any modifications made on one handset apply to all system handsets e When you access the directory without records the screen shows DIRECTORY EMPTY e When the directory is full and you try to save an entry the screen shows DIRECTORY FULL e When you try to save an entry already stored in the directory the screen shows NUMBER ALREADY SAVED e When the telephone number in the directory exceeds 15 digits lt appears in front of the telephone number Press TONEX to move towards the end of the telephone number or press pound key to move towards the beginning
70. ou can review redial and copy an entry into the directory Entries appear in reverse chronological order When the call log is full the oldest entry is deleted to make room for new incoming call information XX MISSED CALLS shows when there are new call log entries that have not been reviewed CALL LOG EMPTY shows when you access the call log without records Only one handset can review the call log at a time If a handset tries to enter the call log while another handset is already in it its screen displays NOT AVAILABLE AT THIS TIME note e For call log entries with numbers between 16 and 24 digits in order to view the entire number you must save the entry to the directory see page 35 e If the phone number has more than 24 digits it will not be saved or shown in the call log 33 Caller ID Missed call indicator When there are calls that have not been reviewed the idle handset shows XX MISSED CALLS Each time you review a call log entry marked NEW the number of missed calls decrease by one When you have reviewed all the missed calls the missed calls indicator no longer shows If you do not want to review the missed calls one by one press and hold OFF CANCEL on an idle handset to erase the missed call indicator All entries are then considered old and kept in the call log Memory match When the incoming telephone number matches the last seven digits of a telephone number in your directory the screen
71. ount bracket Insert the extend tabs marked B of the wall mount bracket into the slots marked B on the back of the telephone base Push the telephone base down until it clicks securely in place Route the telephone line cord or DSL filter through the hole in the middle of the wall mount bracket and plug it into the telephone wall jack Route the power cord out of the bottom of the telephone and plug it into an electrical outlet not controlled by a wall switch Align the holes on the bracket with the standard wall mount plate and slide the bracket down until it locks securely Bundle the telephone line cord and power adapter cord neatly with twist ties Getting started Installation options continued Wall mount to tabletop installation 1 If the telephone line cord and power adapter cord are bundled untie them first 2 Slide the black wall mount bracket up and remove it from the wall mount plate Unplug the end of the telephone line cord or DSL filter from the telephone wall jack Unplug the power adapter from the power outlet 3 Slide the telephone base up and remove it from the wall mount bracket 4 See Telephone base and charger installation on page 2 Getting started Rewiring of telephone line for cable VoIP service users If you have changed to cable VoIP service through a modem router terminal adapter to establish telephone connection the existing telephone jacks
72. peat Step 4 until the time is set Press w or A to choose AM or PM or press 2 for AM or 7 for PM Press BJ MENU SELECT to save your selection You hear a confirmation tone If the date and time are not set the system announces Time and date not set before each message plays 16 Telephone settings Home area code If you dial your local calls using only seven digits area code not required you can program your home area code so that when you receive a call within your local area the telephone number is automatically stored without the area code in the call log 1 Press MENU SELEcT when the handset is not in use 2 Press w or A to select gt SETTINGS then press MENU SELECT 3 Press w or A to select gt HOME AREA CODE then press MENU SELECT 4 Use the dialing keys to enter the desired home area code e Press MUTE DELETE to delete a digit e Press and hold MUTE DELETE to delete the entire entry 5 Press MENU SELECT to save the selection You hear a confirmation tone If in the future your telephone service provider requires you to dial the area code when making a local call or if you move to a location that requires it delete the home area code you have already programmed following the steps above After you have deleted the home area code will appear in the display Dial mode The default dial mode is tone dialing If you have pulse rotary service you need to change the
73. r A to select gt ANSWERING SYS then press MENU SELECT 3 Press w or A to select gt ANSWER ON OFF then press MENU SELECT 4 Press w or A to choose ON or OFF then press MENU SELECT to save You hear a confirmation tone You cannot turn the answering system on or off while a handset is on a call or the telephone base is playing messages Announcement The telephone is preset with a greeting that answers calls with Hello please leave a message after the tone You can use this preset announcement or replace it with your own 37 Answering system settings Record a new announcement 1 Press MENU SELEcT when the handset is not in use 2 Press w or A to scroll to gt ANSWERING SYS then press MENU SELECT 3 Press MENU SELECT to choose gt ANNOUNCEMENT The system announces To play press 2 To record press 7 4 Press 7 The system announces Record after the tone Press 5 when you are done 5 After the tone face and speak towards the handset microphone to record your announcement 6 Press 5 when you finish the recording The handset plays back the recorded announcement Your announcement can be up to 90 seconds in length The system does not record any announcement shorter than two seconds Play the announcement 1 Press MENU SELECT when the handset is not in use 2 Press w or A to scroll to gt ANSWERING SYS then press MENU SELECT 3 Press MENU SELECT to choose gt ANNOUNCEMENT The system anno
74. r dial from another room in your home with less background noise LOW BATTERY shows on the handset screen e Place the handset in the telephone base or charger for recharging e Remove and install the battery again and use it until fully depleted then charge the handset in the telephone base or charger for up to 10 hours e If the above measures do not correct the problem replace the battery The battery does not charge in the handset or the handset battery does not accept charge e Make sure the handset is placed in the telephone base or charger correctly The CHARGE light on the handset should be on e Remove and install the battery again then charge for up to 10 hours e If the handset is in the telephone base or charger but CHARGE light on the handset is not on refer to The CHARGE light is off below e If the battery is completely depleted it may take up to 30 minutes to charge the handset before LOW BATTERY appears on the screen page5 e Purchase a new battery Refer to Battery installation page 3 54 Appendix Troubleshooting The CHARGE light is off Clean the charging contacts on the handset and telephone base each month with a pencil eraser or a dry non abrasive fabric Make sure the power adapter and telephone line cord are plugged in correctly and securely page 2 Unplug the power adapter Wait for 15 seconds before plugging it back in Allow up to one minute for the handset and telephone base to reset
75. rmal 2 Press and hold W FIND HANDSET on the telephone base for about four seconds until the red IN USE light on the telephone base turns on 3 Press pound key on the handset The handset shows REGISTERING PLEASE WAIT The handset shows HANDSET REGISTERED and you hear a beep when the registration process completes This process takes about 60 seconds e Ifthe registration fails the handset shows REGISTRATION FAILED and then 1 PRESS FIND HS ON BASE 4 SEC and 2 THEN PRESS ON HANDSET alternately Remove the handset from the telephone base and place it back in Repeat Steps1 and 2 again e To reset the telephone unplug the power and the battery for a few seconds then plug them back in e Only one handset can register to the telephone base at a time 67 Appendix For C UL compliance only Mesures de s curit importantes Afin de r duire les risques d incendie de blessures corporelles ou d lectrocution suivez toujours ces mesures pr ventives de base lorsque vous utilisez votre t l phone 1 Lisez et comprenez bien toutes les instructions 2 Observez toutes les instructions et mises en garde inscrites sur l appareil 3 D branchez ce t l phone de la prise murale avant de le nettoyer N utilisez pas de nettoyeurs liquides ni en a rosol N utilisez qu un chiffon doux et l g rement humect 4 N utilisez pas ce produit pr s de l eau tel que pr s d un bain d un lavabo d un vier de cuisine d un
76. rom these types of electronic devices If your telephone is plugged in with modem or a surge protector plug the telephone or modem surge protector into a different location If this does not solve the problem relocate your telephone or modem farther apart from each other or use a different surge protector The location of your telephone base can impact the performance of your cordless phone For better reception install the telephone base in a centralized location within your home or office away from walls or other obstructions In many environments elevating the telephone base improves overall performance Disconnect the telephone base from the telephone wall jack and plug in a corded telephone If calls are still not clear the problem is probably in the wiring or local service Contact your telephone service provider charges may apply If other telephones in your home are having the same problem the problem is in the wiring or local telephone service Contact your telephone service provider charges may apply hear other calls when using the telephone Disconnect the telephone base from the telephone wall jack Plug in a different telephone If you still hear other calls the problem is probably in the wiring or local service Contact your telephone service provider 56 Appendix Troubleshooting hear noise on the cordless handset and the keys do not work Make sure the telephone line cord is plugged in securely
77. s FDA des tats Unis la firme WTR recommande aux m decins Avis aux d tenteurs de stimulateurs cardiaques e Ils doivent tenir le t l phone sans fil une distance d au moins six pouces du stimulateur cardiaque e Ils ne doivent PAS placer le t l phone sans fil directement sur le stimulateur cardiaque tel que dans une poche de chemise lorsque celui ci est en marche e Ils doivent utiliser le t l phone sans fil en l appuyant sur l oreille qui se trouve dans la direction oppos e au stimulateur cardiaque L tude effectu e par l organisme WRS n a pas identifi de risque pour les d tenteurs de simulateurs cardiaques caus s par les gens qui utilisent un t l phone sans fil proximit de ceux ci 69 Appendix For C UL compliance only A propos des t l phones sans fil Confidentialit Les m mes caract ristiques qui constituent des avantages pour les t l phones sans fil affichent galement des restrictions Les appels t l phoniques sont transmis entre le combin sans fil et le socle par le biais d ondes radio il y a donc la possibilit que vos conversations t l phoniques sans fil soient intercept es par des quipements de r ception radio se trouvant dans la port e du combin sans fil Pour cette raison vous ne devez pas percevoir les communications t l phoniques sans fil comme tant aussi confidentielles que celles des t l phones cordons Alimentation lectrique Le socle de ce t l phone sa
78. s not help the wall jack or the wiring to this wall jack may be defective Contact your telephone service provider 53 Appendix Troubleshooting The display shows 1 PRESS FIND HS ON BASE 4 SEC and 2 THEN PRESS ON HANDSET alternately The handset does not work at all e The handset is deregistered from the telephone base To register it back 1 Press and hold i FIND HANDSET on the telephone base for about four seconds until the red IN USE light on the telephone base turns on 2 Press pound key on the handset The handset shows REGISTERING PLEASE WAIT The handset shows HANDSET REGISTERED and you hear a beep when the registration process completes This process takes about 60 seconds If the registration fails the handset shows REGISTRATION FAILED and then 1 PRESS FIND HS ON BASE 4 SEC and 2 THEN PRESS ON HANDSET alternately Remove the handset from the telephone base and place it back in Repeat Steps1 and 2 again cannot dial out e Try all the above suggestions e Make sure there is a dial tone before dialing It is normal if the handset takes a second or two to synchronize with the telephone before producing a dial tone Wait an extra second before dialing e If other telephones in your home are having the same problem the problem is in the wiring or local telephone service Contact your telephone service provider charges may apply e Eliminate any background noise Mute the cordless handset before dialing o
79. the adapter is plugged into the power outlet or when the handset is replaced in its cradle This is a common event associated with the closing of any electrical circuit The user should not plug the phone into a power outlet and should not put a charged handset into the cradle if the phone is located in an environment containing concentrations of flammable or flame supporting gases unless there is adequate ventilation A spark in such an environment could create a fire or explosion Such environments might include medical use of oxygen without adequate ventilation industrial gases cleaning solvents gasoline vapors etc a leak of natural gas etc 16 Only put the handset of your telephone next to your ear when it is in normal talk mode aa 61 Appendix Important safety instructions 17 The power adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet SAVE THESE INSTRUCTIONS Battery e CAUTION Use Only Supplied Battery e Do not dispose of the battery in a fire Check with local waste management codes for special disposal instructions e Do not open or mutilate the battery Released electrolyte is corrosive and may cause burns or injury to the eyes or skin The electrolyte may be toxic if swallowed e Exercise care in handling batteries in order not to create a short circ
80. ts including the Product to the VTech service location along with a description of the malfunction or difficulty and 2 Include a valid proof of purchase sales receipt identifying the Product purchased Product model and the date of purchase or receipt and 3 Provide your name complete and correct mailing address and telephone number Other limitations This warranty is the complete and exclusive agreement between you and VTech It supersedes all other written or oral communications related to this Product VTech provides no other warranties for this Product The warranty exclusively describes all of VTech s responsibilities regarding the Product There are no other express warranties No one is authorized to make modifications to this limited warranty and you should not rely on any such modification State Provincial Law Rights This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the Product is fit for ordinary use are limited to one year from the date of purchase Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you In no event shall VTech be liable for any indirect special incidental consequential or similar damages including but
81. uct from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning 4 Do not use this product near water such as near a bath tub wash bowl kitchen sink laundry tub or swimming pool or in a wet basement or shower Do not place this product on an unstable table shelf stand or other unstable surfaces Avoid placing the telephone system in places with extreme temperature direct sunlight or other electrical devices Protect your phone from moisture dust corrosive liquids and fumes 7 Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation To protect them from overheating these openings must not be blocked by placing the product on a soft surface such as a bed sofa or rug This product should never be placed near or over a radiator or heat register This product should not be placed in any area where proper ventilation is not provided 8 This product should be operated only from the type of power source indicated on the marking label you are not sure of the type of power supply in your home or office consult your dealer or local power company 9 Do not allow anything to rest on the power cord Do not install this product where the cord may be walked on 10 Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit Never spill liquid
82. uct meets the applicable Industry Canada technical specifications 66 Appendix California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy conserving standards right out of the box These instructions are intended for California Energy Commission CEC compliance testing only When the CEC battery charging testing mode is activated all telephone functions except battery charging will be disabled To activate the CEC battery charging testing mode 1 Unplug the telephone base power adapter from the power outlet Make sure all handsets are plugged with charged batteries 2 While you press and hold FIND HANDSET plug the telephone base power adapter back to the power outlet 3 After about 20 seconds when the IN USE light starts flashing release FIND HANDSET and then press it again within 2 seconds When the phone successfully enters the CEC battery charging testing mode the IN USE light A turns off and all handsets display 1 PRESS FIND HS ON BASE 4 SEC and 2 THEN PRESS ON HANDSET alternately When the phone fails to enter this mode repeat Step 1 through Step 3 above note The telephone base will be powered up as normal if you fail to press FIND HANDSET within 2 seconds in Step 3 To deactivate the CEC battery charging testing mode 1 Unplug the telephone base adapter from the power outlet then plug it back in Then the telephone base is powered up as no
83. uit with conductive materials e Charge the battery provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual Precautions for users of implanted cardiac pacemakers Cardiac pacemakers applies only to digital cordless telephones Wireless Technology Research LLC WTR an independent research entity led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers Supported by the U S Food and Drug Administration WTR recommends to physicians that Pacemaker patients e Should keep wireless telephones at least six inches from the pacemaker e Should NOT place wireless telephones directly over the pacemaker such as in a breast pocket when it is turned ON e Should use the wireless telephone at the ear opposite the pacemaker WTR s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones About cordless telephones Privacy The same features that make a cordless telephone convenient create some limitations Telephone calls are transmitted between the telephone base and the cordless handset by radio waves so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset For this reason you should not think of cordless telephone conversations as being as pr
84. unces To play press 2 To record press 7 4 Press 2 to play the current announcement from the speakerphone e Press W VOLUME to decrease or 4 VOLUME to increase the listening volume e Press to switch between the speakerphone and the handset earpiece Delete your announcement 1 Press MENU SELECT when the handset is not in use 2 Press w or A to select gt ANSWERING SYS then press MENU SELECT 3 Press MENU SELECT to select gt ANNOUNCEMENT 4 The handset announces To play press 2 To record press 7 and the screen displays 2 PLAY 3 DELETE 5 STOP 7 RECORD Press 3 or MUTE DELETE to delete your own recorded announcement The handset announces Announcement deleted When your announcement is deleted calls are answered with the default announcement 38 Answering system settings Call screening You can listen at the telephone base to a caller leaving a message If you want to turn off the call screening feature use a system handset to turn this feature off 1 Press MENU SELECT when the handset is not in use Press w or A to select gt ANSWERING SYS then press MENU SELECT Press w or A to select gt ANS SYS SETUP then press MENU SELECT Press MENU SELECT to select gt CALL SCREENING Press w or A to choose ON or OFF then press MENU SELECT to save You hear a confirmation tone IPN Number of rings You can set the answering system to answer an incoming call after two three four five
85. user or bystander according to the intended usage of the product This product has been tested and found to comply with the FCC criteria The handset may be safely held against the ear of the user The telephone base shall be installed and used such that parts of the user s body other than the hands are maintained at a distance of approximately 20 cm 8 inches or more This Class B digital apparatus complies with Canadian requirement CAN ICES 3 B NMB 3 B FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments ACTA The label on the back or bottom of this equipment contains among other things a product identifier in the format US AAAEQ TXXXX This identifier must be provided to your local telephone company upon request The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines See Installation Instructions in the users manual The Ringer Equivalence Number REN is used to determine how many devices you may connect to your telephone line and still hav
86. vtech User s manual www vtechphones com Models CS6428 2 CS6429 CS6429 16 CS6429 2 CS6429 3 CS6429 4 CS6429 5 Congratulations on purchasing your new VTech product Before using this telephone please read Important safety instructions on page 61 of this manual This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product For support shopping and everything new at VTech visit our website at www vtechphones com In Canada please visit www vtechcanada com Telephones identified with this logo have reduced noise and interference when used with most T coil equipped hearing aids and cochlear implants The TIA 1083 Compliant Logo is a trademark of the Telecommunications Industry Association Used under license TIA 1083 Register online to get an additional 3 month warranty Visit www vtechphones com Registration Register your product online for enhanced warranty support Product news Learn about the latest VTech products 2 6 Table of contents Getting started 1 Parts Checklist 1 Telephone base and charger installation Battery installation Battery Charging eeeeeeeeeeees Installation options Rewiring of telephon
87. xiger un travail exhaustif de la part d un technicien autoris afin de r tablir le fonctionnement normal de l appareil e Si le produit a t chapp et que le socle et ou le combin a t endommag e Si le produit affiche une nette diminution de sa performance 68 Appendix For C UL compliance only 14 vitez d utiliser un t l phone autre qu un sans fil pendant un orage Les clairs peuvent tre l origine d une lectrocution 15 N utilisez pas le t l phone pour rapporter une fuite de gaz proximit de la fuite En certaines circonstances une flamm che pourrait tre provoqu e lorsque l adaptateur est branch a une prise de courant ou lorsque le combin est d pos sur le socle Ceci est un v nement commun associ la fermeture d un circuit lectrique L utilisateur ne devrait pas brancher le t l phone une prise de courant et ne devrait pas d poser le combin charg sur le socle si le t l phone se trouve proximit d un endroit comportant des concentrations de gaz inflammables moins que la ventilation soit ad quate Une flamm che dans un tel endroit pourrait provoquer un incendie ou une explosion De tels environnements peuvent comprendre des endroits o l on utilise de l oxyg ne m dical sans ventilation ad quate des gaz industriels dissolvants de nettoyage des vapeurs d essence etc une fuite de gaz naturel etc 16 Ne placez que le combin de votre t l p

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