Cash Management User Manual - First Citizens Community Bank
Contents
1. Denotes required field Transfer funds to Select option Payment options None Transfer amount R Frequency One Time v Transfer Date 04 23 2008 sw Transfer memo PROCEDURES Add Funds Transfer Transfer funds from Accounts Payable v Available Funds 106 065 18 Transfers funds from This is the account that will be debited for the funds transfer Transfer funds to The account that will be credited Payment Options Payment options are available if you are transferring to a loan account Transfer Amount The dollar amount of the funds transfer Frequency How often the transfer will occur Options include One Time Weekly Bi Weekly Semi Monthly and Monthly Depending on the frequency selected additional fields will display on the page e g expiration date day of month etc Transfer Date Enter the date that the transfer should happen Transfer Memo Enter any descriptive information for the funds transfer This information displays with the transaction and on your statement PROCEDURES Review and Confirm Funds Transfer SE eee R Schedule Review Finish Transfer funds from Accounts Payable Transfer funds to Operations Payment options No payment type applicable Amount to transfer 500 00 Frequency One Time Scheduled Date 04 23 2008 Memo EZ EE Review the Funds Transfer information and click Edit to chan2. Add Personal Alert There are currently no Personal Alerts set u 38
3. 5 00 L 10 00 10 00 Total 15 00 15 00 View 10 20 50 100 Credit 5 00 900 00 200 00 10 00 1 115 00 Select option Select option Select option Select option Effective Date Select Date ACH Companies that require offset account Click the box for each batch to be initiated on the batch listing page Click Initiate Selected ACH Batch List Status Batch Name Ready April Bonus Ready Bonus Ready Mar Payroll Ready March Payroll Ready Payrall Initiate Selected Type PPD PPD PPD PPD PPD Total Debit 300 00 0 00 1 100 00 0 00 2 000 00 Total 3 400 00 Company Trainer Co Training Inc Trainer Co Training Inc Chihuahua Rescue Select effective date and offset account for each batch Click Initiate Quick Initiate Batches 5 Credit 1 000 00 1 000 00 1 800 00 2 000 00 2 000 00 7 800 00 View 10 20 50 100 Select option M Select option M Select option M Select option M Select option M Ll apply Effective Date to all Batch records Select Date Reset Records TypecompanyName O PPDTraining Inc PPDTraining Inc Debit Credit 0 00 1 000 00 0 00 2 000 00 Total 0 00 3 000 00 Reset amounts to 0 00 after processing batch E E 18 Select Date wi 1102 D vi Select Date wi 1102 D I ACH Companies that require offset account for net difference
4. Password 4 digit number needed to transmit a wire transfer to bank Allow User Download Download and print prior day activity Hold User If selected user will not be able to log in If user exceeds maximum login attempts this box becomes checked Uncheck the box and click Submit to unlock the user E mail Address User s email address This may only be modified by full administrator Access Times Establish specific time frames Cash Management User can sign in Daily ACH Limit Maximum amount user can initiate per day Transfer Limit Maximum amount Cash Management User can transfer between accounts per transfer Per Wire Limit Maximum amount user can transmit per wire Daily Wire Limit Maximum amount user can transmit per day Dual Wire Control User requires a second Cash Management User to approve transmitted wires Dual Wire Control Limit Wires over this amount require a second level of approval Display Download ACH View batch details and download batch to PDF or NACHA format Full ACH Control Dual control setting for ACH This allows Cash Management User to take multiple actions within a batch without requiring action from a second Cash Management User Restricted Batch Access Cash Management User can view and work with restricted batches Work with ACH Create edit ACH batches and transactions Upload ACH Upload NACHA files into ACH Initiate ACH Send batch to Financial Institution for processing Delete ACH Remov
5. those system rights and limits as deemed necessary to perform their job function Administrative rights should always be set to NO for daily users Table of Contents BO CIE m T 1 Changing Your e e DEE 2 CRU Tr Loen Ez DO 3 Cash Management User Single Sign Om 3 MILI SIDON TENTE TO TTE ET 4 PCCO WAG EES UNV POS Bastetertiivituiienie peu te tacensce tuta etm id eise print eddy cem A RUE DEDE 5 Account Activity OPTIONS Ceseeeveis Burkiexvstas Vade nik exervkta etae Mackie rinine rada ege PRESE RUN VEU TEES MU BR fe ipe ine 6 Ne ae de CE 7 IHE ER 8 SOD P E aesti PED ERI PED QN EE nyse oe SNP PEDI dM O 10 SMS aera 12 C3sn E En EE 12 o 13 ACH Import Optional asisocesoscutesssn i Sox E rEO qua Tod vaFO Dots sus o nec wurbdPeesd n ad oredri Suns SUP iva Dira o PUR dran UE bUE 22 gc cc 23 nii 26 Ul m 30 ROO CIE de TU 34 D c P 35 COS NN mm 36 Logging In Enter the ID assigne
6. to the Password field Type the appropriate Password in the Cash Management Password field Click Login Cash Management User Single Sign on Contact FI to Request this Option Single Sign On To access your accounts please establish a single sign on user name and password Create your Single Sign On User required Create your Single Sign On User Name NOTE User name cannot begin with a number or contain special characters Enter your new Single Sign On Password Reenter your new Single Sign On Password ra Upon initial login and Cash Management User password change you will be prompted to enter a new unique Single Sign on ID and Password This ID and Password will be used as the sign on information on all subsequent logins Each time you log in you will enter this information in the ID and Password fields versus the login for the company Navigation NetTeller Note All available modules are displayed here Modules enabled for the user will depend on your user access Options for each module are located within the tab for that module Click the tab to access the available options for each online banking module FIELD DESCRIPTIONS Main Access accounts and account activities view interest rates and order checks Bill Payment Establish payees schedule and review bill payments and bill payment history Cash Management Access the ACH Wire and ARP modules User adm
7. with Edit Wire Controls Modify Default Wires Settings for account Edit Access Rights Modify Default Access Rights for account Step 6 New User will be held Pending Approval Financial Institution will contact Administrator at the Phone Number provided to activate the new Cash Management User 33 Cash User Listing Company Admin OK Select option Sample User Pending Approval Select option Fram E Sent Tue 3 16 2010 8 19 AM Ta Cc Subject New Modified Cash User Notification Notice Be aware of fraud The user user has been created or modified by admin For security reasons this user s access has been suspended pending our approval Please contact the Yellow Brick Bank to activate this user If vou did not create this user please contact immediately at 915 555 1254 Thank vou for your business Reporting Prior Day Displays balance information float information and activity totals for previous business day Prior Day Information Prior Account Information Payroll Chihuahua Rescue Close of Business June 19 2009 Prior Day Activity Debits Credits Available Balance 50 436 80 ACH Items Collected Balance 50 436 80 0 00 0 00 50 436 80 0 00 Inclearing 10 00 0 00 One day Float Over the counter Two day Float 0 00 700 00 Three day Float Over 3 day Float Transfers 0 00 0 00 34 Current Day Displays balance information and activity totals for current business day Cu
8. Cash Management User Manual im CITIZENS Community Bank CONTACT INFORMATION Chad Elwell 570 662 0452 Rob DeWater 570 662 0406 First Citizens Community Bank 15 South Main Street Mansfield PA 16933 800 326 9486 Internet Banking Beginning User Security Tips Protect Access to Your Accounts Before using Internet Banking e Make sure that your computer has up to date firewall antivirus and anti spyware software Have your anti virus software check for and update your anti virus signatures daily e Check for available patches that will fix known flaws and security vulnerabilities to your programs and operating systems Configure home computers to be notified automatically of new patches as they become available in the future See below for a more thorough explanation of the above key points While Using Online Banking e Use a password that is as secure as possible Avoid the obvious such as birthdays children s names or words you find in a dictionary Use a password with a variety of letters numbers and symbols Use a different password for every site that mandates a password and change passwords every three to six months at a minimum e E mail is frequently unencrypted so even if you access your financial information from a secured Web page do not send sensitive information such as account numbers passwords and other personal information through e mail Make sure that your anti virus software scans you
9. Click the box for each batch to be initiated on the batch listing page Click Initiate Selected ACH Batch List Total Batches 5 View 10 20 50 100 Status Batch Name z Type Company Debit Credit Ready April Bonus PPD Trainer Co 300 00 1 000 00 Select option Ready Bonus PPD Training Inc 0 00 1 000 00 Select option Ready Mar Payrall PPD Trainer Co 1 100 00 1 800 00 Select option Ready March Payroll PPD Training Inc 0 00 2 000 00 Select option Ready Payroll PPD Chihuahua Rescue 2 000 00 2 000 00 Select option l Total 3 400 00 7 800 00 Quick Initiate Batch TypeCompanyName Reset Records Debit Credit Effective Date Offset Account April Bonus PPD Trainer Co O 300 00 1 000 00 Select Date Lal xxxxxxxxxxxx1102 D Mar Payroll PPD Trainer Co 1 100 00 1 800 00 Select Date XXXXXXXXXXXX1102 D v Total 1 400 00 2 800 00 Reset amounts to 0 00 after pracessing batch 19 Batch List Batches already created uploaded in NetTeller Batches will remain on the system to be used as templates ACH Statuses Ready Batch can be edited If in balance it may also be initiated Uploaded Batch has been uploaded or transactions imported Initiated Batch has been sent to Financial Institution Processed Financial institution has moved batch to ACH warehouse ACH Batch List View 10 20 50 All O Ready Payroll 5 1 PPD Chihuahua Rescue 600 00 600 00 Select option yy Initi
10. Password Reenter your new Password Change your ID optional Your current ID Enter your new ID NOTE User name cannot begin with a number or contain special characters Reenter your new ID Continue FIELD DESCRIPTIONS Current Password The password that has just expired or your default password if you are a new user or have had your password reset Enter your new Password A 4 8 character alohanumeric password of your choice Re enter your new password Re enter the 4 8 character alohanumeric password from the previous field PROCEDURES Type the appropriate password in the current password field then click or tab to the next field Type the new 4 8 character alphanumeric password of your choice then click or tab to the next field Re enter the exact 4 8 character alohanumeric password that you entered in the previous field Click Submit Cash Management User Login Screen Enter the Cash Management User ID and Password assigned by the bank This ID is unique to each user Cash Management ID Cash Management Password FIELD DESCRIPTIONS Cash Management ID The unique ID establishes for each Cash Management User IDs are case sensitive Cash Management Password The password established for your Cash Management User ID Passwords are case sensitive PROCEDURES Type the appropriate User Name in the Cash Management ID field then click in or tab
11. ad a NACHA file into NetTeller File must have ach extension Upload ACH File Enter the name of the file you wish to upload some browsers will provide a Browse button to help you find the file Click the Upload button If you are consistently having trouble uploading your ACH file you may want to try another uploading method by clicking here File Name Browse Upload Tax Payments Send federal and or state taxes if enabled by Fl via ACH User must already be registered with the EFTPS to use this option Add Tax Payment Batch Tax Receiving Institution Lookup Pay to Select Tax Authority Company Name Select Company Tax Period le mm dd yyyy Tax Code Lookup Taxpayer ID Amount Type Code Payment Amount fl Pay from Account Select Account EN History Displays ACH batches that have been initiated by the customer and processed by the Financial institution Clicking View displays the transactions within the batch ACH History View 7 Days 15 Days 30 Days Search Search Search and display any transactions within all batches that match the search criteria Cash Management User can then edit delete the transactions if needed 21 ACH Import Optional Step 1 Establish Import Layout If the Import Transactions option is activated the user must populate the format layout
12. atch any malicious software that may not be actively in use Personal Firewall e Enable Windows firewall available in Microsoft Windows XP Service Pack 2 SP2 or higher There are other personal firewalls available through various vendors if you choose not to use Microsoft Although you can disable Windows Firewall for specific internet and network connections doing this increases the risk that the security of your computer might be compromised e A firewall does not detect or disable computer viruses and worms if they are already on your computer or stop you from opening e mail with dangerous attachments It will help block computer viruses and worms from reaching your computer and will ask for your permission to block or unblock certain connection requests Anti Spyware e Install and or update anti spyware software Anti spyware software also helps keep unwanted software off your PC and can also detect software that may have been installed without your knowledge e Update anti spyware signatures on a regular basis e Runa spyware scan of all of your files on a weekly basis Most anti spyware vendors use a scanning engine that actively scans files that are being used by you or your operating system and prevents certain unwanted modifications from occurring Running a weekly Full Scan will help catch any malicious software that may not be actively in use Patch Management e Keeping your operating system and browser up to date is one
13. ated PNT Test Batch PPD Gabby s Treats 0 00 0 00 Select option K IT Ready Tax FD April CCD Gabby s Treats 150 00 150 00 Select option E L Ready Test Batch PPD Gabby s Treats 700 00 700 00 Select option E Uploaded 0000004 PPD DELUXE CHECK 655 87 0 00 Select option v Total 2 105 87 1 450 00 Initiate Selected Quick Initiate Select the checkbox for balanced batches and click Initiate Selected Select option view Download Edit Quick Edit Copy Import Update Delete Initiate View List of transactions within batch Download Export batch to PDF or NACHA file format Edit Change or add transactions to the batch Quick Edit Change transaction dollar amounts place hold on specific transactions This option is commonly used when editing a payroll batch where only the amount of the transaction changes Copy Creates an exact duplicate of the selected batch Import optional Upload transactions from CSV Tab Delimited Fixed Position or NACHA files Update optional Upload new dollar amount using Employee ID as matching field will not create new transactions Delete Remove batch from the system If the batch is in initiated status it will also delete batch from Financial Institution 20 Initiate Send batch information to financial institution for processing Initiate only displays as an option if the batch is in balance Upload Allows Cash Management User to uplo
14. cutoff time History View processed wires View Wire History for Payroll E Wire History for 03 23 2008 to View 7Days 15Days 30 Search 04 22 2008 e PER 5G Ron c ERR RR 25 ARP Upload issued items file to Financial Institution and work exception items Items Cash Management User will decide whether to pay or return check items that do not match items in the issued items file View items for Money Mk 0002 E View link allows Cash Management User to view more information about the item not an image of the check Download The Cash Management User can download output files that are created by the Financial Institution View Positive Pay Item Account Name Jessica Check Number 1114 Amount 352 00 Source Of Entry EIP Exception Reason Item not issued Updated By admin When Updated 9 52 16 am Updated From Workstation MetTaeller Return View Download for Full Recon we ARP Download FileName Description POCK431102 Paid Items from previous business day 431102 DAILY CLEARED ITEMS OOOO4S110e OOOO453110e OOOO4S110e OOOO4S 1102 OOOO4S110e agua OOOOO0Ss 900 0111658 aiii 01118 011198 Oiiz OOOOS400 ddd iz d Oogop3 500 OoooooyvoOO Oooo00seo0 26 LOOS Oaogogzizuurc OOoOs 5000 LOD UL LOD alan lon dave cloud carl CLEARED ITEMS Download oGi3u0 7 OSis07 OSeiso07 Oeis07 oGi3u07 Upload Cash Management User will b
15. d by the bank in the ID field and the last four digits of the company s Federal Tax ID number in the Password field All users in your company share this ID and Password Be sure to safely and appropriately communicate it between your users Initial Sign On for Company Welcome to Online Banking We know you ll love banking with us Online Banking Registered Users Please Enter Your ID and Password of Password f Reset Password FIELD DESCRIPTIONS ID The 12 digit number assigned by the bank during your account setup Password The last four digits of the company s Tax ID Number default Reset Password To use this feature you must have entered an email address Personal Question and Personal Question answer in the Options page Click on the link if your password becomes locked and follow the instructions to reset your password PROCEDURES Type the appropriate ID or ID Field then click in or tab to the Password field Type the appropriate Password in the Password field Click Submit Changing Your Password The first time you sign on or when your password has expired you will be required to change your password for security reasons All users in your company share this initial ID amp Password Be sure to safely and appropriately communicate it between your users Information Message Password Change Required Change your Password required Enter your current Password Enter your new
16. dify Login Information NetTeller ID jen cm NOTE IDs must include at least one letter Can not start with a Enter New number NetTeller Password Enter Current fs Enter New fs NOTE Password must be AlphaMumeric 4 8 characters Cash Management Password Enter Current Po Enter New Po NOTE Password must be AlphaNumeric 4 amp characters ceu e EE Password Current 36 Account Edit account pseudo names and change the order in which accounts display on account listing page Inventory Payroll Operations Accounts Payable Missouri Offices Kansas Offices Display Edit default view settings Establish Display Defaults Accounts O5 oun O20 Oso 100 Oa Transactions O Since Last Statement OLast7 Days OLasti5 Days Last30Days Search History Bill Pay History Cal History OLast 7 Days OLast 15 Days Last 30 Days Search History ACH Batches O10 O20 G50 100 ACH Transactions O10 O20 G50 O 100 Wires Transmit O10 O20 50 O 100 Wires Edit Add O10 O20 G50 O 100 Transfer History OLast7 Days OLasti5 Days 9 Last30 Days Search History ACH History OLast7 Days QOLasti5 Days Last 20 Days Search History Wire History OLast7 Days OLasti5 Days 9 Last30 Days Search History Download Lines OoOneLine OTwo Lines OThreeLines All Lines Transfer Confirmation Ces No 37 Alerts Set up Event Alerts Balance Alerts Item Alerts and Personal Alerts Edit Event Alerts
17. e ACH batch from system Import Transaction Upload transaction file into system CSV Fixed Position tab delimited and NACHA Update Transaction Upload transaction file into ACH This will change dollar amount only for matching transactions not create new transactions 31 Step 4 Complete the Default Settings Ec EET EH User New User C Transaction Inquiry Define Non Rep Wires Upload Positive Pay Statement Inquiry Edit Non Rep Wires Work Positive Pay Items C Current Day Balance Define Rep Wires l Download ARP File Prior Day Balance Edit Rep Wires Upload ARP Stop Inquiry Transmit Wires Work ARP Items Stop Additions C NetTeller Bill Pay Transfers View Rates C Order Checks l Work ACH Exceptions Select Accounts C Select All Inventory Operations Payroll Petty Cash Personal Business C Savings Transaction Inquiry View list of transactions Statement Inquiry View available NetTeller statements Current Day Balance View current balance and activity totals Prior Day Balance View balance and activity totals as of previous business day Stop Inquiry View information on existing stop payments Stop Additions Enter new stop payments Define Non Rep Wires Create new single wire transfers Edit Non Rep Wires Modify delete single wire transfers Define Rep Wires Create wire templates Edit Rep Wires Modify delete wire templates Transmit Wires Initiate wire to Financial I
18. ecords and by using Import Records not commonly used When adding a transaction individually the user may enter addenda information if applicable and search for an ABA number Add Transaction Transaction Information Name Addenda Type 00 No Addenda Information ID Number Addenda Amount 0 00 Prenote Amount cannot be 0 If the Prenote option is selected a separate 0 Record of this entry is created Receiving Financial Institution Information Routing Search for ABA Account Type Checking Account Number Transaction Type Debit Credit Status Active O Hold Quick Add Add Multiple 13 Step 3 alternate Add Multiple Records is a quick way to create transactions It allows up to 15 records to be added at a time Add Transaction Transaction Information Name fo Addenda Type 00 No Addenda Information ID Number addenda Amount 0 00 Prenote Amount cannot be 0 If the Prenote option is selected a separate 0 Record of this entry is created Receiving Financial Institution Information Routing Search for ABA Account Type Checking Account Number fo Transaction Type Debit 9 Credit Status 9 Active Hold Quick Add Add Multiple Submit Data is limited to Credit Debit Account ABA ID Number Name Amount and Checking or Savings designation To add addenda information or use ABA looku
19. egin Time hh mm AM PM End Time hh mm AM PM Monday 12 m 01 v am v 11 m 59 v PM v Tuesday 12 m 01 v ANM v 11 w 59 v Pm v Wednesday 12 v 01 v AM v 11 m 59 v PM v Thursday 12 m 01 m am v 11 m 59 m PM v Friday 12 m 01 m am v 11 m 59 m PM v Saturday 12 m 01 v am v 11 m 59 v PM v Sunday 12 v 01 m am v 11 m 59 m PM v Daily ACH Limit 0 00 Per Wire Limit 0 00 Transfer Limit 0 00 Daily Wire Limit 0 00 Dual Wire Control O Dual Wire Control Limit 0 00 C Display Download ACH Edit ACH C Import Transaction C Full ACH Control Upload ACH C Update Transaction C Initiate ACH Delete ACH Restricted Batch Access o User Name Name of Cash Management User User ID Sign on for Cash Management User Administration No User cannot create edit Cash Management Users User cannot change settings 30 File Status Yes Full administrative rights Can create edit Cash Management Users and change settings alias password email and account settings Partial Can change NetTeller settings alias password email and account settings but cannot create edit Cash Management Users View View only authority User cannot change any settings or Users Password Establish a password for the Cash Management User System will prompt the user to change the password at initial login and when password is reset Wire
20. ge the information or click Confirm to complete the transfer oe E E Schedule Review X Finish Current date April 23 2008 Current time 11 23 23 AM Transfer from account Accounts Payable Transfer to account Operations Transfer amount 500 00 Date January 29 2007 Transfer description Internet banking transfer Your transfer of funds has been scheduled kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkik CONFIRMATION NUMBER Please retain this number for your reference ccc cc ccc ccc ccc cc c eee e deo dee eo eee eee Add Another Transfer After confirmation a transfer summary and confirmation number will display Retain this information for your records Click Add Another Transfer to enter another transfer of funds or click Pending in the navigation menu to review any scheduled transfers Stop Payments NetTeller Accounts Transactions Transfers 5top Payments Statements New Current Stop Payment Sub Menu Navigation Options Current View Stop Payment placed on the selected account New Place a new Stop Payment on the select account New Stop Payment Enter Review Finish Note Required Field Add Stop Payment for Account Accounts Payable Check Date 04 23 2008 EE Start Check Number Amount Payee Remarks PROCEDURES Add a Stop Payment Add Stop Payment for Account Select the account to whic
21. h you want to add the Stop Payment Check Date Enter the date the check was issued Check Number Enter the number of the check for which you are placing the stop Amount Enter the dollar amount of the check Payee Enter the name of the person or company to which you issued the check Remark Enter any remarks about the item or stop payment e g lost check duplicate Click Submit to review the Stop Payment information 10 PROCEDURES Review and Confirm Stop Payment New Stop Payment E Enter Review Finish Add Stop Payment for Account Accounts Payable Check Date 04 23 2008 Start Check Number 100234 End Check Number D Begin Amount 500 00 End Amount 0 00 Payee John Q Public Remarks Lost Check E ES Review the Stop Payment information Click Edit to change the information or Confirm to complete the setup of the Stop Payment New Stop Payment EJ Enter Review Finish Add Stop Payment for Account Accounts Payable Check Date 042308 Start Check Number 100234 End Check Number A Begin Amount 500 00 End Amount 0 00 Payee John Q Public Remarks Lost Check Signature Add Another Stop Follow your bank s procedures for verifying the Stop Payment Click Add Another Stop to enter another Stop Payment or click Current in the navigation menu to review existing Stop Payments NOTE You must contact your bank to revoke any Stop Payments 11 Statements NetTeller Accounts Tra
22. here Inthe example below a translation table is established for a CSV file The user tells NetTeller which of the spreadsheet columns contain the Name ID Number etc CSV ACH File Format Select Upload Format to Create Edit CSV File Layout i2 Name Account Number ID Number Amount Routing Number Transaction Code NOTE If your file does not contain Transaction Codes provide the following Account Type Checking Equals Saving Equals Transaction Type Debit Equals Credit Equals Step 2 Select Import from the Select Option drop down box Step 3 Select Import File Type Step 4 Browse for file Step 5 Click Import Import File Payroll 5 1 Select the type of file you want to import to identify the field and position placement of your file Once this layout is established this format will be the default for imported files of this type Enter the name of the file you wish to import some browsers will provide a Browse button to help you find the file Click the Import button If you are consistently having trouble importing your ACH import file you may want to try another importing method by clicking here Import File Type Select Format E Select File Browse 22 Wires Cash Management ACH MWires ARP Users Reporting File Status Transmit Edit Add Transmit Templates PROCEDURES Add a Wire Transfer Step 1 Edit Add Choose
23. ing the Wire Transfer Comments can include processing instructions invoice numbers or any other text numeric data e Repetitive Wire Code If the wire transfer should be saved as a template click the checkbox for Repetitive Wire Repetitive wires can be initiated multiple times throughout the day based on user limits and funds availability Wires that are not designated as Repetitive will automatically be removed from the system once transmitted and processed PROCEDURES Transmit a Wire Transfer To transmit a wire marked as Repetitive use the Transmit Templates option To transmit a non repetitive single wire use the Transmit Wires option Step 1 Select the checkbox to the left of the wire and choose Transmit Selected or choose the Transmit link to the right 1 500 00 Y 897809 Transmit Transmit Selected Step 2 Enter your Wire Password and click Transmit Quick Transmit e 1 500 00 Y 89 809 Wire Password Eat Transmitted wires display on the Transmit Wires page in an Initiated Status 24 Wire Statuses A NetTeller wire will be in one of the following statuses Ready The wire can be edited deleted or initiated Initiated Cash Management User has sent the wire to Financial Institution Processed Financial Institution has taken the option to process wire Approval Wire needs second Cash Management User to take the option to initiate Next Day Wire has been initiated after Financial Institution s
24. inistration and Reporting Options Change PIN Password information email address Account settings default Display options and establish Alerts Account Listing Page View 5 10 20 50 100 ALL accounts per page Payroll 655 509 26 Select option Operations 488 387 10 Select option Accounts Payable 106 065 18 Select option Missouri Offices 151 434 78 Select option Kansas Offices 1 447 371 86 E3 E3 E3 Ea E3 Select option Inventory 35 000 00 Past due Select option Customer Summary Information 5 Deposit accounts with a total balance of 2 848 768 18 1 Loan accounts with a total balance of 35 000 00 You last accessed your NetTeller account on Tuesday April 22 2008 01 11 19 PM Central Time You have accessed NetTeller 36 times since Apr 17 2008 01 06 56 PM Reset this counter Note All available fields are displayed here Fields enabled for the user will depend on your user access Accounts are separated into two categories Deposit and Loan You will only see categories and accounts to which you have been given access FIELD DESCRIPTIONS Balance This is the account s real time available balance Status The status of the account New Dormant or Closed Customer Summary Information This summarizes the total dollar amount in your deposit accounts as well as any loan accounts Reset Counter Click the Reset Counter l
25. ink in the Customer Summary Information section to reset the access counter View Change the number of accounts displayed per page Select a default display setting under Options Display Settings Account Activity Options View 5 10 20 50 100 ALL accounts per page Deposit Accounts Payroll 655 509 26 Select option EJ Operations 488 387 10 Select option Transactions Accounts Payable 106 065 18 Download Missouri Offices 151 434 78 Statements Stop Payments Kansas Offices 1 447 371 86 New Transfers Current Day Prior Day Drop Down Menu Activities Transactions View transactions posted to your account view images and search for specific transactions Download Download transaction history in different formats Microsoft Money Spreadsheet etc Stop Payments Add or view stop payments for your account Transfers Add view edit or delete account to account funds transfers Transfers that have been set up by the bank cannot be edited or deleted Current Day Displays current day information for the selected account This information is updated throughout the day Prior Day Displays prior day information for the selected account This information is updated nightly Statements View your account statements Statement history is available for up to 90 days Transactions NetTeller Accounts Transactions Transfers Stop Payments Statements gt Current Transactions Do
26. look valid but may take you to another site without your knowledge Favorites can also be hijacked and altered to take you to the site that you did not intend to visit e Never write down usernames and passwords If you do make sure that they can be secured in a locked drawer The most common place that passwords are found is on monitors under keyboards and mouse pads and in desk drawers e Make sure that your password is something that is easily remembered by you alone Using combinations of uppercase and lowercase letters numbers and special characters is recommended Special characters are symbols like 2 96 and punctuation marks or any other non alphanumeric symbol Changing your password will also make it harder for hackers or other people to guess your password If you feel your user credentials have ever been compromised immediately change your password Recommended Best Practices and Reminders e Upon completion of a Cash Management Batch please send an e mail to dp firstcitizensbank com Include in the e mail the dollar amount of the batch the number of transactions and the effective date Do not include personal account information such as account numbers e Batches should be sent before 1 30 pm two days prior to the effective date This will help ensure transactions are received by receiving financial institutions by their effective date In the event that any contact information such as phone number e mail address con
27. nsactions Transfers Stop Payments Statements View Statements for Checking View Statements E 09 15 2008 This is your statement 08 15 2008 This is your statement 07 15 2008 This is your statement Statement History is available for 90 days Statements are available in three formats e PDF e Text e HTML Use the drop down menu next to a statement to choose the viewing format Select a different account from the View Statements for drop down menu to view a statement for another account Cash Management Cash Management ACH Wires ARP Users Reporting File Status The Cash Management tab contains all of the Cash Management functionality including e ACH e Wires e Account Recon Positive Pay e User Administration e Reporting e File Status for uploaded files 12 ACH PROCEDURES Create an ACH Batch Step 1 Create New Batch From the main ACH Batch List page select the company for which the batch is being created Create new batch far Select Company Select Company COOK 4FUN PURIPERNICEEL CO Step 2 Batch Header Enter batch header information New Batch J Batch Name SEC Code PPD Prearranged Payments and Deposits i2 Company Chihuahua Rescue Company Id 7154821648 Discretionary Data PAYROLL Entry Description PAYROLL Step 3 Create Transactions There are three ways to add transactions individually by entering multiple r
28. nstitution for processing NetTeller Bill Pay Access bill pay module View Rates View Financial institution s interest rates if turned on Positive Pay Options Does not apply to SilverLake Download ARP File View Print reconciliation files Upload ARP Send issued items file to Financial Institution Work ARP Items Determine to pay or return items that do not match issued items file 32 Transfers Move money between accounts Order Checks Reorder checks if Financial Institution has functionality turned on Work ACH Exceptions Make decisions to pay return ACH exception items Select Accounts Choose accounts that Cash Management User will have access to Step 5 Complete Account Settings option must be turned on for Financial Institution Cash User Settings User admin View Access for Account Payroll Per Wire Limit Transaction Inquiry Statement Inquiry Current Day Balance Prior Day Balance Stop Inquiry Stop Additions Order Checks Work ACH Exceptions 71 SI S S S S S S Dual Wire Control S S S s Is S Daily Wire Limit Dual Wire Control Limit Define Non Rep Wires Edit Non Rep Wires Define Rep Wires Edit Rep Wires Transmit Wires View Transfers Fa HNN g gp m 99999999999 OU 0 00 Upload ARP File Work ARP Items Download ARP File Transfer To Transfer From Bill Pay View Access for Account Select the account to work
29. ntil 1 30 PM two 2 business days prior to effective date Business Day is a day First Citizens Community Bank is open to the public for conducting substantially all of its business other than Saturday Sunday or holidays Effective Date must be a business day or the record will be processed on the first business day following the effective date 15 ACH Companies that require offset account alternate Select Initiate from the drop down menu on the batch listing page Initiate is only available if the batch has debits only or credits only Select the effective date from the drop down menu only dates available for selection will display Select the offset account number Initiate Batch Total Transactions 2 View 10 20 50 100 All Search Batch Name March Payroll SEC Code PPD Company Training Inc Company Id 7141414141 Discretionary Data PAYROLL Entry Description PAYROLL Restrict Batch Name ID Number Account Routing Amount CR DR Held John Smith 57474 1545658 082901855 1 000 00 CR Paul Jones 16589 656548415 082901855 1 000 00 CR Total Debits 0 00 Total Credits 2 000 00 Select Effective Date Select Date Select Offset Account XXXXXXXXXXXX11072 D Reset amounts to 0 00 after processing batch p 16 ACH Companies that require offset account for net difference Select Initiate from the drop down menu on the batch listing page Initiate is only available if the batch ha
30. of the easiest methods of keeping your computer safe on the internet e Periodically check your operating system s vendor for updates Since the majority of home PC s run a version of Microsoft s Windows operating system it is a good idea to set your system to check and apply updates automatically Browsing Habits e fyou are on a site that asks for personal information social security number account number credit card number etc check for the following on the web page o Make sure the web address starts with https o Look for a closed lock either by the address or down in the bottom frame of your browser If that lock is missing the page is not encrypted and your information can be seen as it passes across the internet o Some browsers and the new version of Internet Explorer version 7 use color coding in the address bar to let you know if the page is properly secured Web pages use certificates to encrypt your data Most use red as a page with a bad certificate and green to let you know that the certificate is valid An address bar that is white in a browser that supports the color coding does not have a certificate The current versions of Internet Explorer do not use this color coding even if the page is secured properly Check with your browser vendor to find out the color coding used e Another good habit is to type the address of the page you are browsing in the address bar instead of following a link Links can be spoofed to
31. p first add the record here then use the Edit Transaction feature Multi Transaction Entry Test Prenote eoo Oe EE w eo oeo 3 eoo OO Gei PCO eo 06 5 eoo Oe ass aenta ha jh pfni ulah a pan Ie E ath h S LH Pa ah ade da aon CCS CC s 14 PROCEDURES Initiate an ACH Batch Single Batch ACH Companies that require a balanced batch Select Initiate from the drop down menu on the batch listing page Initiate is only available if the batch is in balance Select the effective date from the drop down menu only dates available for selection will display Initiate Batch View 10 20 50 100 All Search Batch Name Test Batch SEC Code PPD Company Gabby s Treats Company Id 7164946464 Discretionary Data PAYROLL Entry Description PAYROLL Debbie Wood 3213210231 0321051231 101102315 700 00 CR Pete Hopkins 320321023 654321231 101102315 500 00 CR M Offset 321230231 3 101002716 700 00 DR Total Debits 700 00 Total Credits 700 00 Select Effective Date Wednesday April 30 2008 v Reset amounts to 0 00 after processing batch Please note the following ACH Processing Deadlines Credit Entries Transmission of a File until 1 30 PM two 2 business days prior to effective date Debit Entries Transmission of a File u
32. r file various fields of information are contained Note Item number and item amount are required fields Fixed Position Edit File Format Begin End sen CC Number Account Type chk Sav Christmas Club GL Debit Credit Debit Indicator Credit Indicator Item Number Item Amount Issue Date OOo 1 Date Format Void Date Date Format Payee L pese c p peser dE oe Address aE Void Indicator Yes Indicator Stop Indicator Yes Indicator CSV ae Number Select Option Account Type Select Option Chk Spe C a Debit Credit Select Option Ka Debit Indicator Credit Indicator Item Number 2 Item Amount 4 Issue Date Date Format mmddyy 3 Void Date Select Option gt Date Format Hd Payee 3 v m Address cert Option em Address Select Option v Et Address Select Option m Void Indicator Select Option 3 Yes Indicator 1 Stop Indicator Select Option L2 Yes Indicator 28 Steps for Uploading an ARP file Step 1 Select type of file Step 2 Browse for file Click Upload Upload Positive Pay Files Select the type of file you want to upload to identify the field and position placement for your file Once this layout is established this format will be the default layout for uploaded files of this type Ente
33. r incoming e mail as it is received e Protect personal information Never respond to an e mail asking for information such as your date of birth or Social Security number If it seems suspicious call the business at a phone number you know is correct e Know with whom you re doing business Read the About Us section of the site It should provide information about the company its history and how to contact it Watch out for copycat sites that mimic a legitimate site Always ensure that you are really logging onto the correct Web site particularly for banks and other financial institutions e Always log off properly after you have completed your online business Follow the secure area exit instructions to ensure the protection of your financial information Computer Security Tips The following are recommended Best Practices to help prevent some of the common fraudulent activities that occur on the Internet including phishing pharming and other scams that can lead to identity theft or unauthorized use of your online banking account Anti Virus e Install and or update antivirus software e Update antivirus signatures on a regular basis Running updates once a day is recommended since new viruses and exploits are released daily e Runa virus scan of all of your files on a weekly basis Most AV vendors use a scanning engine that actively scans files that are being used by you or your operating system Running a weekly Full Scan will help c
34. r the name of the file you wish to upload some browsers will provide a Browse button to help you find the file Click the Upload button If you are consistently having trouble uploading your ARP Upload file you may want to try another uploading method by clicking here Upload file for Full Recon PosPay Upload File Type CSV File v Select File Kcserver user directories c Step 3 Click on View Details link to review items Sample CSV csv Full Recon PosPay 04 23 2008 View Details Refresh List Step 4 Verify the item information is correct Select Approval A file must be approved prior to uploading another issued items file Successful 00000008000 04 20 08 Mary Smith And Bros Inc Successful 00000008001 04 20 08 Joe Jones Successful 00000008002 04 20 08 Al Allen Successful 00000008003 04 20 08 Sue Park Total 4 Checks 21 03 29 Users PROCEDURES Set up a new Cash Management User Step 1 Select Users from the Cash Management tab Click New CM User Cash Management ACH Wires ARP Users Reporting C M User List New CM User Step 2 Complete the User Settings Cash User Settings Denotes required field User Name User ID Administration No Iv Password Wire Password Allow User Download Hold User E mail Address Access Times B
35. rowse for the issued items file to be uploaded into NetTeller Cash Management User can upload either a Fixed Position or CSV file Cash Management User can also manually enter in items Upload Positive Pay Files Select the type of file you want to upload to identify the field and position placement for your file Once this layout is established this format will be the default layout for uploaded files of this type Enter the name of the file you wish to upload some browsers will provide a Browse button to help you find the file Click the Upload button If you are consistently having trouble uploading your ARP Upload file you may want to try another uploading method by clicking here Upload file for Full Recon PosPay Upload File Type Select option Select File Browse Manual Entry Enter in issued items information directly into NetTeller without uploading a file On Upload screen select Manual Entry from the Type drop down menu Enter in the check number issued date check amount and payee Enter items for Full Recon PosPay NOTE You may enter up to 8 pages before uploading Each page holds 11 entries L Debit Jfml H a Debit E mH Debit li E jexB 00 1 BM je 11 ES oe P oon DU A U M m 27 Edit Upload Format If Cash Management User is uploading a Fixed Position or CSV file they will need to establish where within thei
36. rrent Account Information Operations Chihuahua Rescue January 26 2007 Current Day Activity Debits Credits Available Balance 488 387 10 ACH Items Collected Balance 3 497 44 0 00 0 00 488 387 10 0 00 Inclearing 0 00 0 00 Over the counter 8 715 46 900 600 00 Wires Transters 0 00 Total 8 715 46 500 600 00 Current Day Activity 338 387 10 Position Displays balance information and transactions that posted to the account on the previous business day All accounts will display To download 1 Right click the link below 2 Select Save Target As from the menu 3 Use the dialog box to save the file in the folder you wish To view 1 Left click on the link below Cash Management data File Status File status tab displays all files that have been uploaded into the system and the status of the upload This option shows both ACH and ARP files The files drop off this list after 7 days Uploaded Files kenny ach NACHA ACH N A 04 22 2008 Uploaded Refresh List 35 Options Manage email addresses and passwords account settings display settings and alerts Options ss Personal Account Display Alerts Personal Edit alias passwords company email address and Personal Question and Answer used for Password Self Reset Current Email Address jkesler jackhenry com Change Email Address Reenter New Email Address Password Reset Question college town Password Reset Answer fayetteville Mo
37. s debits and credits whose amounts do not balance Select the effective date from the drop down menu only dates available for selection will display Select the offset account number Initiate Batch Total Transactions 3 View 10 20 50 100 All Search Batch Name Mar Payroll SEC Code PPD Company Trainer Co Company Id 7151515151 Discretionary Data PAYROLL Entry Description PAYROLL Restrict Batch Name ID Number Account Routing Amount cCR DR Held ohn Smith 54587 6581458 082901855 1 000 00 CR J6545 1548451 082901855 800 00 CR Train amp Associates 12658 254655841 082901855 1 100 00 DR Total Debits 1 100 00 Total Credits 1 800 00 Select Effective Date Select Date Select Offset Account xoxxxxxxxxxx1102 D Reset amounts to 0 00 after processing batch px 17 Quick Initiate This allows multiple batches to be initiated at the same time ACH Companies that require a balanced batch Click the box for each batch to be initiated on the batch listing page Click Initiate Selected ACH Batch List Batch Name gt alert special name July Payroll Payroll Status Quick Initiate Batch alert Payroll Type CompanyName PPD Chihuahua Rescue PPD Chihuahua Rescue Reset amounts to 0 00 after processing batch Company Chihuahua Rescue Chihuahua Rescue Chihuahua Rescue Chihuahua Rescue 5 00 900 00 100 00 10 00 Total 1 015 00 Debit Credit 5 00
38. tact person etc should change from the original information listed on your Cash Management contract please notify the Fl at dp firstcitizensbank com or toll free at 1 800 326 9486 ACH batches may be initiated between the hours of 6 00am and 6 00pm 7 days a week Batches initiated on the weekend or a holiday will be processed on the first business day after Transfers may be done between the hours of 6 00am and 7 00pm 7 days a week When a batch is initiated and when a batch has been processed an e mail will be sent to the e mail address on the Cash Management account Because of the unpredictability of the internet we cannot guarantee continuous access or uninterrupted delivery of email alerts Because spam filters sometimes filter legitimate emails you may need to enter the First Citizens Domain to your Safe Senders list in your email client The bank may restrict the use of Cash Management to a specific IP Address limiting access to your Cash Management account to a specific location This may be done without notice or upon request Any questions about this function please contact the administrators listed on the front cover of this manual First Citizens Community Bank does not promote the use of the administrator login profile for daily transactional business The administrator user account is provided to set up and administer the company Cash Management daily users within the system It is recommended that system users be set up with only
39. the account for which you are adding the wire in the Create a new wire from drop down menu Define New Wire General Wire Information Wire Name Credit Account Information Credit Account Number Credit Account Name Credit Account Address Receiving Bank Information Receiving Bank ABA Number Search for ABA Number Receiving Bank Name Receiving Bank Address AIA Lookup Wires ABA Humber Lei Bank an r Wire Information Short Name G Remarks ch o State Bo EI the data entered finds partial match CRing will find The Springfield Bank G the data entered must match exactly with entry in database Repetitive Wire Code Fi Amount Step 2 Fill in the fields for the new wire e Wire Name A descriptive name for the wire e Credit Account Number The account that will receive the wired funds e Credit Account Name The name on the account receiving the wired funds e Credit Account Address The address of the Credit Account 23 e Receiving Bank Information Enter the ABA number of the Financial Institution where the Credit Account is held Use the Search for ABA Number feature to search for the Credit FI Selecting an ABA from the Search for ABA Number option will populate all remaining Receiving Bank Information fields e Wire Information Remarks Enter any information regard
40. wnload Search Transactions Sub Menu Navigation Options Current Transactions View recent transactions Download Download transactions into Personal or Commercial Financial Management software or as a text file or spreadsheet Search Search for specific transactions that have posted to your account Current Transactions View Range Since Last Statement 7 Days 15Days 30 Days 10 03 2006 TEL DESCR TRACY S TURTLES 29 00 11 676 95 CCD 789456123 123456789 10 03 2006 TEL DESCR TRACY S TURTLES 1 00 11 675 95 CCD 789456123 12345678901Q3 10 03 2006 TAXPAYMENT TRACY S TIES 1 00 11 674 95 CCD 857459963 187951234 10 04 2006 ACH TRACY S TIES 4 00 11 670 95 CCD 857459963 123456789 10 05 2006 ACH TRACY S TIES 5 00 11 675 95 PPD 857459963 081504651091635 857459963 10 10 2006 Stop Payment Charge 20 00 11 655 95 Transactions can be sorted by clicking on the column header Columns available for sorting are Date Ref Check No Debit and Credit FIELD DESCRIPTIONS View Range Change the number of transactions displayed Select a default display setting under Options gt Display Settings Transfers NetTeller Accounts Transactions Transfers New Pending History Transfers Sub Menu Navigation Options New Schedule new funds transfers Pending View Edit and Delete scheduled transfers History View processed transfers Transfer Funds Stop Payments Statements Schedule Review aaa Finish
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