C-Series Touchcomputer User Guide
Contents
1. 20 Fingerprint Reader EPR cove DP 21 Cash Drawer Port Card onte nece le eden eee eee Re 22 Second VGA Port Card assente eda a Redi veia ei ee annie he 22 buc cec Ln 23 Second Hard Disk DEIVe eiieeii i A EE eee E E E i ERE E en a 24 Solid State DEVE e root ee E EEEE E EE E EEE E E A alias 24 Modem Gard ance eder na E E hid EE TE E cue de dude cunda 24 Parallel Port ard eec etae ei Deoa sb E Dur sS cedat 24 RAID Controller Card coe eo oh edet bd tese co pe qr diutius ei aed 25 PV redd M D NL ated ec cea le aes ed en 25 El POS Demo SoftWare DR EE 26 Chapter 4 Safety and Maintenance esee 27 Saleya UPC MU a sm Mg cai s iei nme dU E 27 Care and Handlinga sss tas eec t S SEE E R tcd E 28 Recoveries the Operattg S VSsbe Icon eoe ete eoe ep etui E tea dit eed 29 C SERIES TOUCHCOMPUTER USER GUIDE iv Chapter 5 Technical Specifications eeeesssss 38 To cheompulter Specifications abe sp Lace eas de eee i pd turi pede iod ee 38 Chapter 6 Technical Support eeeeeeeeeeeeeeeeeee 43 Technical ASSISEIDCO bitter tmo retb tetas eb RS 43 Regulatory Information scene nnn nnns 44 Iure 47 jr q 49 C SERIES TOUCHCOMPUTER USER GUIDE V CHAPTER SETUP This chapter d2. D Sound video and game controllers 5 The outcome should be identical as the following diagram 3 Device Manager a gt xg Disk drives b My Display adapters gt S DVD CD ROM drives gt gn Human Interface Devices gt lt q IDE ATA ATAPI controllers pcm Keyboards 1 A Mice and other pointing devices b i Monitors b EP Network adapters Portable Devices Ports COM amp LPT 19 USB Serial Port COM3 USB Serial Port COM4 Dek Processors P a Sound v game controllers D Storage controllers p gM System devices D L Universal Serial Bus controllers COM3 location USB Serial Converter A COMA location USB Serial Converter B ideo and C SERIES TOUCHCOMPUTER USER GUIDE 37 CHAPTER TECHNICAL SPECIFICATIONS Touchcomputer Specifications NOTE Not all operating systems or options are supported in all regions Please contact your local Elo TouchSystems representative for details Feature Case Bezel color Dark Grey or White Screen Size 19 22 19 22 Intel 1 86GHz Atom Dual Core Intel 3 0GHz Core 2 Duo E8400 ETOCERPOE 1MB L2 Cache 6MB L2 Cache 533MHz System Bus 1333MHz System Bus Chipset Intel NM10 Express Intel G41 Express Video Intel GMA 3150 Intel GMA X4500 BIOS AMI AMI 2GB DDR2 DIMM on 1 of 2 slots 2GB DDR2 DIMM on 1 of 1 slot Expandable to 4GB maximum Replaceable with 4GB on 2 slots maximum on 1 slot Memory RAM Maximu
3. 16 Place your finger on the fingerprint reader sensor and verify that the image of your fingerprint is displayed on the application window C SERIES TOUCHCOMPUTER USER GUIDE 21 PeF TConnect Ele Action Options Help yp ur xa Lp AA i ae 3994 3 M uw Device Status Connected with FT REGULAR PRIORITY Cash Drawer Port Card A Cash Drawer Port Card can be installed in any available expansion slot This card provides e 2x12V Powered USB ports e 1x12V or 24V selectable cash drawer RJ11 port The voltage setting can be set via jumper on the card prior to installing into the touchcomputer Test applications can be found in the following directory or on www elotouch com C EloTouchSystems SetupFiles Peripherals Part number E318237 Second VGA Port Card A second VGA video card can be added to any available expansion slot This card provides a VGA port to drive another VGA display Software application and drivers can be found in the following directory or on www elotouch com C SERIES TOUCHCOMPUTER USER GUIDE 22 C EloTouchSystems SetupFiles Peripherals Part number E017487 Wireless Card A wireless adapter can be installed as an option in the C Series touchcomputer in the I O area under the cable cover Typical specifications for the wireless card are e USB module e Compliant to USB 2 0 industry standards e IEEE 802 11b g n compliant e RoHS compliant e Part number E249774 Testing the
4. 40 Form Factor Mounting Options Enclosure Color Real Time Clock Backlight Lamp Life MTBF Sealing Other Features Power Cables Expansion Options Upgrade Options Accessories Desktop 100mm VESA mount or secure base to tabletop desktop Dark grey Medical Japan versions are white Replaceable lithium ion battery for clock Minimum 50 000 hours to half brightness 50 000 hours demonstrated Touchscreen sealed to bezel IntelliTouch Plus Touchscreen sealed to sub bezel AccuTouch iTouch Touchscreen sealed to LCD all Serviceable internal components Removable base with 100mm VESA mounting Threaded holes on bottom of base for mounting Kensington security lock North American and European power cables included Wireless Adapter USB 802 1 1b g n Cash Drawer Port 12V 24V Elo expansion card Second VGA Port Elo expansion card RAID PCI E Card Modem PCI E Card Parallel Port PCI E Card Elo PCI E Expansion Card Notes a May install up to two 2 Elo expansion cards OR one 1 Elo expansion card plus one 1 PCI E expansion card b Use of PCI E option cards requires purchasing of PCI E Expansion Card Option Kit E827958 Second 160GB Hard Disk Drive HDD 64GB Solid State Drive SSD 2GB DDR2 Memory DIMM Kit 4GB DDR2 Memory DIMM Kit Power Cables North American and European power cables included Replacement DC Power Brick 12V DC power brick part number E409391 is availabl
5. Character number 20 characters by 2 lines for a 5 x 7 dot matrix font Interface USB Part number E879762 C SERIES TOUCHCOMPUTER USER GUIDE 20 Fingerprint Reader FPR You can add a fingerprint reader to the C Series touchcomputer to any of the four mounting locations located on the display head top bottom left and right Software application and drivers can be found in the following directory or on www elotouch com C EloTouchSystems SetupFiles Peripherals The fingerprint reader is powered by the USB bus The reader optically scans the fingerprint when the user touches the glowing window Optical technology gives the highest quality fingerprint scans and reliability Fingerprint reader specifications are shown in the table below Feature Specification Fingerprint reader DigitalPersona U are U Power supply 5 0VDC 0 25V Current draw scanning mode 190 mA typical Current draw idle mode 140 mA typical Current draw suspend mode 1 5 mA typical Image resolution 512 dpi Image color 8 bit gray level Scan capture size 14 6mm nominal width x 18 1mm nominal length Image capture speed 100 ms USB type 1 0 1 1 or 2 0 Operating temperature 0 to 40 C Electrostatic discharge ESD Up to 15kV mounted in case Part number E375206 Testing the FPR 15 Double click the Fingerprint Reader Test icon to start the test application
6. C Series Touchcomputer User Guide C Series LCD Multi function Touchcomputer 19 and 22 model shown an TE TOUCH 1 BD SOLUTIONS connectivity TOUCHSYSTEMS TE Touch Solutions C Series Touchcomputer User Guide Multi function Touchcomputer Revision B P N E826769 1 800 ELOTOUCH 1 800 356 8682 www elotouch com Copyright 2011 Tyco Electronics Corporation All Rights Reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means including but not limited to electronic magnetic optical chemical manual or otherwise without prior written permission of Tyco Electronics Corporation Disclaimer The information in this document is subject to change without notice Tyco Electronics Corporation and its Affiliates in the TE Touch Solutions business unit of the TE Connectivity Ltd family of companies collectively TE makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose References in this publication to TE products or services do not imply that TE intends to make them available in all countries in which TE operates TE reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of TE to n
7. 17 peripherals adding 17 phone number Elo TouchSystems 43 51 ports accessing 16 power base 15 enabling or disabling button lock 14 regulatory information 44 safety 27 setup display screen 2 language selection 2 5 mounting options 11 operating system 2 time zone selection 5 7 8 9 touchscreen calibration 9 unpacking 1 software demo 26 recovery 29 specifications customer display 20 49 connectivity fingerprint reader 21 magnetic stripe reader 18 technical 38 wireless card 23 technical specifications 38 technical support 43 time zone selection 5 7 8 9 touchscreen calibrating 9 care and handling 28 upgrades adding 17 warranty 47 website Elo TouchSystems 43 51 WEEE directive 29 wireless card overview 23 specifications 23 testing 23 www elotouch com Get the latest e Product information e Specifications e News on upcoming events e Press release e Software drivers e Touch Monitor Newsletter 50 r E TOUCH l BD SOLUTIONS connectivity TOUCHSYSTEMS Getting in Touch with Elo To find out more about Elo s extensive range of touch solutions visit our Website at www elotouch com or simply call the office nearest you North America Europe Asia Pacific Elo TouchSystems Tyco Electronics Raychem Sun Hamada Bldg 2F c 301 Constitution Drive B V B A 1 19 20 ShinYokohama z Menlo Park CA 94025 Elo TouchSystems Division Kanagawa
8. Command Prompt window type win7 to start recovery process for Windows 7 and type pos9 for Windows POSReady 2009 Administrator Command Prompt Admin AE Microsoft Windows Version 6 1 7100 Copyright lt c 2889 Microsoft Corporation All rights reserved C Windows s ystem32 gt 6 Follow the on screen instruction to complete recovery NOTE All data is deleted during the recovery process The user must back up files when necessary TE Touch Solutions does not accept liability for lost data or software NOTE If using POSReady 2009 or Windows 7 and your hard disk is corrupted you can request a Recovery DVD from TE Touch Solutions customer service NOTE The end user must adhere to Microsoft s Licensing Agreement NOTE After you recovered your touchcomputer by using the included image the operating system might reassign your USB Serial Ports during the first bootup You can follow the instructions below to reassign it manually e Instructions to reassign the USB Serial Port 1 For POSReady 2009 right click the Computer gt Click Properties gt Hardware gt Device Manager For Windows 7 right click the Computer gt Click Properties gt Device Manager C SERIES TOUCHCOMPUTER USER GUIDE 32 Open Manage Map network drive Disconnect network drive Create shortcut Delete Rename Properties System Properties System Restore Automatic Updates Remote G
9. OSD H position OSD V position OSD time OSD language recall power button Languages English French Italian German Spanish Japanese Traditional Chinese Simplified Chinese Lockouts user controls AccuTouch Zero bezel Resistive IntelliTouch Plus Multi touch Surface Acoustic Wave iTouch Zero bezel Surface Acoustic Wave External 12VDC universal type power supply brick AC input voltage 100 240VAC Input frequency 50 60Hz Maximum output power 240W Max draw 270W 19 models 18 7 x 14 2 x 12 4 475mm x 360mm x 316mm 22 models 21 2 x 14 3 x 12 7 540mm x 364mm x 323mm 19 models 18 7 x 14 9 x 8 9 475mm x 380mm x 226mm 22 models 21 2 x 15 3 x 8 9 540mm x 389mm x 226mm 19 models 18 7 x 11 9 x 3 8 475mm x 302mm x 98mm 22 models 21 2 x 13 1 x 3 8 540mm x 333mm x 98mm 19 models 23 2 x 19 5 x 14 2 590mm x 495mm x 360mm 22 models 26 x 14 2 x 20 3 660mm x 360mm x 516mm 19 models 19 5lbs 8 8kg 19 models 20 2lbs 9 2kg 22 models 21 8lbs 9 9kg 22 models 21 8lbs 9 9kg 19 models 13 7lbs 6 2kg 19 models 16 3lbs 7 4kg 22 models 17 9lbs 8 1kg 22 models 17 9lbs 8 1kg 19 models 30 3lbs 13 8kg 19 models 31 2lbs 14 2kg 22 models 33 4lbs 15 2kg 22 models 33 4lbs 15 2kg Operating 0 C to 35 C 32 F to 95 F Storage 30 C to 60 C 22 F to 140 F Operating 20 to 80 Storage 5 to 95 C SERIES TOUCHCOMPUTER USER GUIDE
10. Wireless Card To test the wireless card 1 From the desktop click Start gt Control Panel gt Network Connections 2 Double click the Wireless Network Connections icon to display available networks and verify that the wireless network is detected NOTE lfa wireless network needs to be initialized please see your system administrator C SERIES TOUCHCOMPUTER USER GUIDE 23 Second Hard Disk Drive A second hard disk drive can be added via the second hard drive mounting kit This addition provides extra data storage or can be used in conjunction with the RAID controller card for RAID functionality This option occupies a single expansion slot Part number E596876 Solid State Drive A solid state drive can be added to or used to replace the original hard disk drive This addition provides additional performance and more mechanically reliability in harsh environments Part number E112963 Modem Card A modem card can be added to any expansion slot This provides modem fax functionality Software drivers can be found in the following directory or on www elotouch com C EloTouchSystems SetupFiles Peripherals Part number E763313 Note To use this option ALSO requires the purchase and installation of the Elo PCI E Expansion Card Option Kit part number E827958 Parallel Port Card A parallel port card can be added to any Expansion slot This option provides a parallel port for printer interfaces only Software drivers can
11. be found in the following directory or on www elotouch com C EloTouchSystems SetupFiles Peripherals Part number E368899 Note To use this option ALSO requires the purchase and installation of the Elo PCI E Expansion Card Option Kit part number E827958 C SERIES TOUCHCOMPUTER USER GUIDE 24 RAID Controller Card A RAID controller card can be added when used in conjunction with a second HDD kit to provide RAID 0 and 1 functionality Software drivers can be found in the following directory or on www elotouch com C EloTouchSystems SetupFiles Peripherals Part number E383216 Note To use this option ALSO requires the purchase and installation of the Elo PCI E Expansion Card Option Kit part number E827958 Webcam Kit An integrated webcam kit with a built in microphone is available for the C Series touchcomputer The Webcam module is a USB powered device that includes a 2 0 megapixel camera with stereo microphones built in This webcam is capable of 2 0MP video at 5fps This webcam can run on the drivers that are already preset in Windows Vista and Windows 7 and POSReady 2009 The built in digital microphone for this webcam module is compliant with USB Audio Class 1 0 Webcam module specifications are shown in the table below reme Description o 2 0MP Webcam w 2 x Digital Microphone MIT AA20DA1 USB Type 1 0 1 1 or 2 0 1600x1200 1280x1024 640x480 352x388 Video Resolution 320x240 176x144 160x120 5fps max 2 0 megapix
12. not pour liquid into or onto your touchcomputer If your touchcomputer becomes wet do not attempt to repair it yourself Contact Elo Customer Service for instructions C SERIES TOUCHCOMPUTER USER GUIDE 27 Care and Handling The following tips help keep your touchcomputer functioning at the optimal level To avoid risk of electric shock do not disassemble the power adapter or display unit cabinet The unit is not user serviceable Remember to unplug the display unit from the power outlet before cleaning Do not use alcohol methyl ethyl or isopropyl or any strong solvent Do not use thinner or benzene abrasive cleaners or compressed air To clean the display unit cabinet use a cloth lightly dampened with a mild detergent Avoid getting liquids inside your touchcomputer If liquid does get inside have a qualified service technician check it before you power it on again Do not wipe the screen with a cloth or sponge that could scratch the surface To clean the touchscreen use window or glass cleaner Put the cleaner on the rag and wipe the touchscreen Never apply the cleaner directly on the touchscreen Warning This product consists of devices that might contain mercury which must be recycled or disposed of in accordance with local state or federal laws Within this system the backlight lamps in the monitor display contain mercury C SERIES TOUCHCOMPUTER USER GUIDE 28 WEEE Directive In the European Union th
13. our Touchcomputer newsletter go to www elotouch com go news Using the Phone Call toll free 1 800 ELO TOUCH 1 800 356 8682 C SERIES TOUCHCOMPUTER USER GUIDE 43 REGULATORY INFORMATION I Electrical Safety Information A Compliance is required with respect to the voltage frequency and current requirements indicated on the manufacturer s label Connection to a different power source than those specified herein may result in improper operation damage to the equipment invalidation of warranty or a fire hazard if the requirements are not followed B There are no operator serviceable parts inside this equipment There are hazardous voltages generated by this equipment which constitute a safety hazard Service should be provided only by a qualified service technician C This equipment is provided with a detachable power cord which has an integral safety ground wire intended for connection to a grounded safety outlet 1 Do not substitute the cord with other than the provided approved type Under no circumstances use an adapter plug to connect to a 2 wire outlet as this defeats the continuity of the grounding wire 2 The equipment requires the use of the ground wire as a part of the safety certification Modification or misuse can provide a shock hazard that can result in serious injury or death 3 Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipm
14. reserved After making any changes click Next to continue Selecting the Update Options For Windows 7 Only When the following window appears you can select one of the update options of the touchcomputer In general you can choose Use recommended settings as your default option Help protect your computer and improve Windows automatically 7 Use D recommended settings if important and recommended updates help make Internet browsing safer check send Tai solutions to problems and help Microsoft improve Windows Install important updates only Only install security updates and other important updates for Windows Ask me later Until you decide your computer might be vulnerable to security threats recommended settings or install updates only some information is sent to The information is not used to identify you or contact you To tn citi tings for Turn off recommended setting in Help and Support datem After making any changes click Next to continue C SERIES TOUCHCOMPUTER USER GUIDE 8 Reviewing the Time and Date Settings For Windows 7 Only When the following window appears you can set up the time and date of the touchcomputer Review your time and date settings rami After making any changes click Next to finish Windows Setup completes the installation of the touchcomputer Calibrating the Touchscreen The touchscreen is pre calibrated for accurat
15. the C Series touchcomputer to any of the 4 mounting locations located on the display head top bottom left and right Software application and drivers can be found in the following directory or on www elotouch com C EloTouchSystems SetupFiles Peripherals The MSR is a USB 2 0 device that reads all three data stripes on standard credit cards or driver s licenses conforming to ISO ANSI standards The MSR has foreign language capability The credit card is read by sliding the credit card forward or backward through the MSR stripe side toward the display The MSR is powered from the USB port no external power is needed The MSR features are Testing the MSR Reads up to 3 tracks of information Bi directional swipe reading Superior reading of high jitter scratched and worn MagStripe cards Reliable for over 1 000 000 card swipes Reads ISO7811 AAMVA and most other card data formats PC software makes configuration changes easy Swipe speeds from 3 to 60 inches per second Interfaces USB KB and USB HID Fully supports USB 2 0 Part number E545781 Testing in USB MSR Keyboard KB Emulation Mode 10 Open the Notepad application click Start gt Accessories gt Notepad 11 Slide the card through the MSR and verify that the data is displayed in the application window C SERIES TOUCHCOMPUTER USER GUIDE 18 B Untitled Notepad XB1234123412341234 DOE JOHN 090210126449007420000007 1234123412341234 090210126449742 Tes
16. to the OSD and power controls are automatically saved User settings remain unchanged after powering off on or in the case of a power failure C SERIES TOUCHCOMPUTER USER GUIDE 12 On Screen Display OSD lt S CEEA OSD Menu 1 To display the OSD Menu press the Menu button Press the RIGHT button or LEFT button to toggle and the SELECT button to select from the different OSD sub menus and functions 2 When the function you want to change is shown press the SELECT button 3 To adjust the value of the function 4 Pressing the RIGHT button increases the value of the selected OSD control option 5 Pressing the LEFT button decreases the value of the selected OSD control option The OSD provides the following settings Feature Description Auto adjust Automatically adjusts system clock Brightness Adjust brightness and contrast e Brightness Adjusts the backlight of the monitor e Contrast Adjusts the maximum luminance level of the monitor C SERIES TOUCHCOMPUTER USER GUIDE 13 Feature Description Image setting Adjusts H position V position clock and phase H position Moves the screen horizontally right and left 1 pixel pitch increment V position Moves the screen vertically up and down 1 line increment Clock Adjusts the ratio of dividing frequency of the dot clock Phase Adjusts the phase of the dot clock Sets color temperature 9300K 7500K 6500K 5
17. 009 Microsoft Windows 7 Professional 32 bit only Windows POSReady 2009 32 Language groups Windows 7 35 Language groups 19 models 18 5 diagonal active matrix TFT LCD 22 models 21 5 diagonal active matrix TFT LED LCD 19 models 16 9 standard 22 models 16 9 standard 19 models 16 1 x 9 1 409 8mm x 230 4mm 22 models 18 8 x 10 6 476 6mm x 268 1mm 19 models 1366 x 768 60Hz 22 models 1920 x 1080 60Hz 16 7 million LCD panel 250 nits AccuTouch 200 nits IntelliTouch Plus 225 nits iTouch 225 nits 19 models Total 5 msec 22 models Total 5 msec 19 models Horizontal 85 or 170 total Vertical x80 or 160 total 22 models Horizontal 85 or 170 total C SERIES TOUCHCOMPUTER USER GUIDE 39 Contrast Ratio typical On Screen Display OSD Available Touch Technologies Power Supply Maximum Touchcomputer Dimensions W x H x D Maximum Touchcomputer Dimensions With Stand Display at 0 tilt W x H x D Maximum Touchcomputer Dimensions Without Stand WxHxD Shipping Box Dimensions W x H x D Weight with stand Weight without stand Shipping Weight Temperature Humidity non condensing Vertical 80 or 160 total 19 models 1000 1 22 models 1000 1 Controls bottom menu up down select power Settings brightness contrast phase auto adjust H position V position clock sharpness RGB
18. 222 0033 8 USA Diestsesteenweg 692 Japan 2 B 3010 Kessel Lo El Belgium 5 800 ELO TOUCH Tel 81 45 478 2161 J 800 356 8682 Tel 32 0 16 35 21 00 Fax 81 45 478 2180 z Tel 650 361 4800 Fax 32 0 16 35 21 01 www tps co jp Z Fax 650 361 4747 elosales elotouch com c gt customerservice elotouch com 51 am TE TOUCH i ES 7 SOLUTIONS connectivity TOUCHSYSTEMS
19. 500K or User Preset OSD Adjusts H position V position and OSD timeout H position Adjusts the OSD menu screen position left or right V position Adjusts the OSD menu screen position up or down Timeout Adjusts the amount of time that the OSD menu is displayed Changes language to English French Italian German Spanish Japanese Simplified Chinese or Traditional Chinese OSD and Power Button Control The OSD menu and power button are enabled by default To enable or disable the OSD function 6 Simultaneously press Menu Exit and the Left lt key for two seconds A window appears displaying OSD ENABLE or OSD DISABLE 7 When the OSD is disabled the OSD menu is not visible To enable or disable the power button PWR lock function 8 Simultaneously press Menu Exit and the Right gt key for two seconds A window appears displaying PWR ENABLE or PWR DISABLE 9 When the power button lock feature is activated the power button is disabled C SERIES TOUCHCOMPUTER USER GUIDE 14 L E D Functionality The C Series base has a LED indicating the state of the touchcomputer The table below shows LED state and corresponding color LED Color to Observer State Off No input power Off mode Red sd Input power present Off mode or hibernation Input power present Standby Input power present Power On C SERIES TOUCHCOMPUTER USER GUIDE 15 Using the Input Output Panel To access the input ou
20. Advanced Boot Options Select Repair your computer Click Next gt OK Shall not have password gt Elo Touch System Tool The following UI shall be presented Elo Touch System Tool Utilities WINPE Starts WINPE CMD Recover Starts recovering process Capture Starts capturing process Inject Injects additional languages 5 Click Recover gt Start Recovery Process C SERIES TOUCHCOMPUTER USER GUIDE 30 Recovers Image Information Press j Embedded OS m Start Recovery Process to start C Windows POS Ready automated recovery or Exit Recovery Exit Recovery Process Process to exit automated recovery Windows 7 Professional Recovery Imaging percentage 00 Imaging Scan Imaging Progress 6 After finished click Exit gt Exit gt Restart Use the recovery DVD to recover the touchcomputer Recovery DVD s can be ordered if necessary from TE Touch Solutions customer service 1 Connect the USB DVD drive to the touchcomputer 2 Place the recovery DVD in the DVD drive 3 Press F11 to enter Device Boot Menu and boot touchcomputer from 4 DVD After entering the Elo Touch System Tool click WINPE button Elo Touch System Tool Utilities WINPE Starts WINPE CMD Recover Starts recovering process Capture Starts capturing process Inject Injects additional languages C SERIES TOUCHCOMPUTER USER GUIDE 31 5 Once you see the
21. POSReady 2009 Only When the following window appears you can change the time zone date and time of the touchcomputer Windows XP Professional Setup E xi Date and Time Settings pem Set the correct date and time for your Windows computer ie M Date amp Time Thursday February 16 2006 5 41 48 PM Time Zone m GMT 05 00 Eastem Time US amp Canada v Automatically adjust clock for daylight saving changes After making any changes click Next to finish Windows Setup completes the installation of the touchcomputer Injecting the Languages For Windows 7 Only Windows 7 Professional only allows the use of one language at one time But you can use the Elo TouchSystems language injection tool to update your language preference English is set as the default language but you can change this language to suit your preferences 1 After the TE logo shows up press F8 frequently to enter Advanced Boot Options 2 Select Repair your computer 3 Click Next OK Shall not have password Click Elo Touch System Tool 4 The following UI shall be presented C SERIES TOUCHCOMPUTER USER GUIDE 5 Elo Touch System Tool Utilities WINPE Starts WINPE CMD Recover Starts recovering process Capture Starts capturing process Inject Injects additional languages 5 Click Inject and the following window will pop out Language Injection Injected Language eo Injec
22. Serial Bus controllers In usual even if the operating system reassigns these serial ports they are still in order In this case you should change it as the following table Original one Change to USB Serial Port COM5 USB Serial Port COM3 USB Serial Port COM6 USB Serial Port COM4 Thus the settings for these USB Serial Ports should begin at COM3 and end at COMM in order To correct it please follow the instructions below Double click the port you need to change In this case it is COMB C SERIES TOUCHCOMPUTER USER GUIDE 34 File Action View Help s O B ssim ur RE 4 3d PC gt qui Computer gt Disk drives gt Mi Display adapters gt f DVD CD ROM drives b y Human Interface Devices gt c IDE ATA ATAPI controllers pem Keyboards b R Mice and other pointing devices E Monitors gt E Network adapters b 4 Portable Devices 4 F Ports COM amp LPT 9 USB Serial Port COM5 S f USB Serial Port COM6 D Bi Processors b a Sound video and game controllers gt lt Storage controllers p lil System devices p L Universal Serial Bus controllers COMS is the 1 port of these USB serial ports so the Location should be on USB Serial Converter A Please assign this serial port to COM3 COMA for the USB Serial Converter B B Ad m Change to COM3 Device type Ports COM amp LPT Manufacturer FTDI Location on USB Serial Conve
23. e Waste Electrical and Electronic Equipment WEEE directive label shown to the left indicates that this product should not be disposed of with household waste It should be deposited at an appropriate facility for recovery and recycling Recovering the Operating System If for any reason the touchcomputer s operating system and software need to be recovered there are two ways you can recover your system i For POSReagy 2009 Use the included image to recover the touchcomputer 1 After the TE logo shows up press DOWN frequently to enter Windows Boot Manager 2 Select OS Recovery 3 The following UI shall be presented Elo Touch System Tool Utilities WINPE Starts WINPE CMD Recover Starts recovering process Capture Starts capturing process Inject Injects additional languages 4 Click Recover Start Recovery Process C SERIES TOUCHCOMPUTER USER GUIDE 29 Recovers Image Information Press Embedded oS m Start Recovery Process to start Windows POS Ready automated recovery or Exit Recovery Exit Recovery Process Process to exit automated recovery Windows 7 Professional Recovery Elapsed 00 00 00 Imaging percentage 00 Imaging Scan Imaging Progress 5 After finished click Exit gt Exit gt System will restart automatically ii For Windows 7 Use the included image to recover the touchcomputer 1 After the TE logo shows up press F8 frequently to enter
24. e at additional cost IntelliTouch iTouch Stylus Pen Stylus pen with rubber tip designed specifically for use with Intelli Touch or iTouch surface wave touch technology Part number D82064 000 available at additional cost C SERIES TOUCHCOMPUTER USER GUIDE 41 Magnetic Stripe Reader MSR Optional Peripherals tomer Display 2x20 VFD Biometric Fingerprint Reader FPR Webcam Kit 2 0 MP Warranty 3 years Optional Product Advance Unit Replacement program North America only Coverage Extended Warranty North America and EMEA only MTBF MTBF 50 000 hours demonstrated UL cUL FCC TUV CE Agency Approvals NOM COC AR GOST R C Tick VCCI CB C SERIES TOUCHCOMPUTER USER GUIDE 42 CHAPTER TECHNICAL SUPPORT Technical Assistance There are three methods to obtain contact information for technical assistance on the touchcomputer e The touchcomputer e The web e The phone Using the Touchcomputer You can access support information in System Properties by clicking the Support Information button You can get to System Properties by either of the following methods Right click My Computer and choose Properties OR Click the Start button select Control Panel and double click the System icon Using the Web For online self help go to www elotouch com go websupport For technical support go to www elotouch com go contactsupport For current Elo news product updates and announcements or to register to receive
25. e touch response If for any reason the touchscreen needs to be recalibrated right click the Elo icon in the Taskbar and then click Properties The following window opens NOTE Calibration is not applicable on APR touchscreen models C SERIES TOUCHCOMPUTER USER GUIDE 9 l Elo Touchscreen Properties General Mode Sound Properties 1 about Te ie sel Video alignment enables the computer to MiB convert touchscreen coordinates into image d coordinates Align the touchscreen whenever you Initially install the touchscreen drivers Change the touchmonitor or touchscreen hardware Notice the cursor isn t ined up with your finger Click the Align button This launches the calibration program The window shown below opens Follow the instructions to calibrate the touchscreen iD t LLL y eis SISA i C SERIES TOUCHCOMPUTER USER GUIDE 10 Securing the Base Use the four pretapped holes to secure the touchcomputer from below the mounting surface The holes are designed to work with ISO metric M4 screws Mounting screws are not included with the product but should be readily available at any hardware store Refer to the figure below for the location of the holes All dimensions are in millimeters Mounting Diagram C SERIES TOUCHCOMPUTER USER GUIDE 11 CHAPTER OPERATION This chapter describes how to control the On Screen Display OSD power buttons and I O panel All adjustments made
26. ective 2006 95 EC as indicated in European Standard EN 60950 1 D General Information to all Users This equipment generates uses and can radiate radio frequency energy If not installed and used according to this manual the equipment may cause interference with radio and television communications There is however no guarantee that interference will not occur in any particular installation due to site specific factors 1 In order to meet emission and immunity requirements the user must observe the following a Use only the provided I O cables to connect this digital device with any computer b To ensure compliance use only the provided manufacturer s approved power cord c The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment 2 If this equipment appears to cause interference with radio or television reception or any other device a Verify as an emission source by turning the equipment off and on b If you determine that this equipment is causing the interference try to correct the interference by using one or more of the following measures i Move the digital device away from the affected receiver ii Reposition turn the digital device with respect to the affected receiver iii Reorient the affected receiver s antenna C SERIES TOUCHCOMPUTER USER GUIDE 45 iv Plug
27. els 1600x1200 Auto Frame Rate 24fps max VGA mode 640x480 Field Of View FOV Input Voltage 5 0VDC 0 25V Operation Current Under 150mA Standby Mode 40mA 5mA Operating Temperature 0 to 40 C C SERIES TOUCHCOMPUTER USER GUIDE 25 Supported Operating Windows XP Windows 7 Windows Vista POSReady Systems 2009 Part Number E682058 Elo POS Demo Software POS demo software created by Elo TouchSystems is located on the desktop in the Demos folder C SERIES TOUCHCOMPUTER USER GUIDE 26 Safety CHAPTER SAFETY AND MAINTENANCE Important information regarding the proper setup and maintenance of your touchcomputer To reduce the risk of electric shock follow all safety notices and never open the touchcomputer case Turn off the product before cleaning refer to Care and Handling on page 30 for proper cleaning methods Your touchcomputer is equipped with a 3 wire grounding power cord The power cord plug only fits into a grounded outlet Do not attempt to fit the plug into an outlet that has not been configured for this purpose Do not use a damaged power cord Only use the power cord that comes with your Elo TouchSystems touchcomputer Use of an unauthorized power cord might invalidate your warranty The slots located on the sides and top of the touchcomputer case are for ventilation Do not block or insert anything inside the ventilation slots It is important that your touchcomputer remains dry Do
28. eneral Computer Name a Advanced Device Manager sw The Device Manager lists all the hardware devices installed on your computer Use the Device Manager to change the properties of any device CC Beren 15 Driver Signing lets you make sure that installed drivers are compatible with Windows Windows Update lets you set up how Windows connects to Windows Update for drivers Hardware Profiles Drivers c Hardware profiles provide a way for you to set up and store zs different hardware configurations Hardware Profiles 2 Double click the Ports COM amp LPT and check all of these USB Serial Port settings must be IDENTICAL as the following table Description Location C SERIES TOUCHCOMPUTER USER GUIDE 33 3 4 USB Serial Port COM3 On USB Serial Converter A USB Serial Port COM4 On USB Serial Converter B If you see a situation as below it shows the operating system has reassigned these serial ports You need to correct it manually h Device Manager LJ e sen File Action View Help 9 gl H oo d ur RE a PC jM Computer cs Disk drives E Display adapters e DVD CD ROM drives oS Human Interface Devices cag IDE ATA ATAPI controllers lt gt Keyboards n Mice and other pointing devices K amp Monitors Network apte Sound video and game controllers lt gt Storage controllers i JE System devices y Universal
29. ent to main power ll Emissions and Immunity Information A Notice to Users in the United States This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential or commercial installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications B Notice to Users in Canada This equipment complies with the Class A limits for radio noise emissions from digital apparatus as established by the Radio Interference Regulations of Industry Canada C SERIES TOUCHCOMPUTER USER GUIDE 44 C Notice to Users in the European Union Use only the provided power cords and interconnecting cabling provided with the equipment Substitution of provided cords and cabling may compromise electrical safety or CE Mark Certification for emissions or immunity as required by the following standards This Information Technology Equipment ITE is required to have a CE Mark on the manufacturer s label which means that the equipment has been tested to the following Directives and Standards This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 2004 108 EC indicated in European Standard EN 55022 Class A and the Low Voltage Dir
30. iscusses how to set up and test your touchcomputer For information on peripheral options refer to Chapter 3 Options and Upgrades Unpacking Your Touchcomputer Check that the following items are present and in good condition AND Power cable US Canada Power cable Europe Touchcomputer Power Adapter C SERIES TOUCHCOMPUTER USER GUIDE 1 Adjusting the Display The display screen can be adjusted from 0 to 70 degrees as shown below 0 70 CAUTION To prevent tipping or dropping be sure to hold the base when adjusting the display Setting Up the Operating System If configured with an operating system the initial setup of the operating system takes approximately 5 10 minutes Additional time may be needed depending on touchcomputer hardware configurations and connected devices To set up the Microsoft Windows Operating System for the touchcomputer turn on the touchcomputer by pressing the power button and then follow the instructions on the screen Selecting the Language For POSReady 2009 Only Microsoft Windows uses English as the default language in menus and dialog boxes You can change this language to suit your preferences at the screen below Note If you choose to change the language after initial setup you can follow steps 1 2 to arrive at the same screen below C SERIES TOUCHCOMPUTER USER GUIDE 2 1 From the desktop click Start gt Control Panel 2 Inthe C
31. m memory using 1 800 MHz min Maximum memory using 2 slots available slot replacement for Hard Disk Drive Expandable up to 4GB maximum DIMM DDR2 800 PC2 6400 dual channel 160GB 2 5 SATA HDD single pre installed memory module Replaceable up to 4GB maximum DIMM DDR2 800 PC2 6400 dual channel GB equals one billion bytes when referring to storage capacity Accessible capacity may be less C SERIES TOUCHCOMPUTER USER GUIDE 38 USB Ports Serial Ports Parallel Port PS 2 Ports Ethernet Port Wireless Cash Drawer Port Additional Ports Additional Video Out Audio Ports Speakers Operating System Options Languages Display Aspect Ratio Useful Screen Area H x V Native optimal Resolution Colors Brightness typical Response Time typical Viewing Angle typical 6 x USB 2 0 4 on I O 2 x USB Front Access Additional internal ports available for optional Elo peripherals 2 x USB to Serial RS 232 standard Optional parallel port card kit available N A 1 x LAN RJ45 Gigabit Optional USB wireless kit availabile 802 1 1b g n Optional cash drawer kit available 12V 24V default selectable via jumper See Expansions amp Upgrades tab Standard HDMI out Optional 2nd VGA port expansion card Optional 2nd VGA port expansion card 1x3 5mm line in 1 x 3 5mm line out 1 x 3 5mm mic in Two 2W internal speakers No Operating System Microsoft Windows POSReady 2
32. n no case later than thirty 80 days after discovery of the failure of any Product to conform to the warranty set forth above shall describe in commercially reasonable detail in such notice the symptoms associated with such failure and shall provide to Seller the opportunity to inspect such Products as installed if possible The notice must be received by Seller during the Warranty Period for such product unless otherwise directed in writing by the Seller Within thirty 30 days after submitting such notice Buyer shall package the allegedly defective Product in its original shipping carton s or a functional equivalent and shall ship to Seller at Buyer s expense and risk Within a reasonable time after receipt of the allegedly defective Product and verification by Seller that the Product fails to meet the warranty set forth above Seller shall correct such failure by at Seller s options either i modifying or repairing the Product or ii replacing the Product Such modification repair or replacement and the return shipment of the Product with minimum insurance to Buyer shall be at Seller s expense Buyer shall bear the risk of loss or damage in transit and may insure the Product Buyer shall reimburse Seller for transportation cost incurred for Product returned but not found by Seller to be defective Modification or repair of Products may at Seller s option take place either at Seller s facilities or at Buyer s premises If Seller is u
33. nable to modify repair or replace a Product to conform to the warranty set forth above then Seller shall at Seller s option either refund to Buyer or credit to Buyer s account the purchase price of the Product less depreciation calculated on a straight line basis over Seller s stated Warranty Period C SERIES TOUCHCOMPUTER USER GUIDE 47 THESE REMEDIES SHALL BE THE BUYER S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE SELLER GRANTS NO OTHER WARRANTIES EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE REGARDING THE PRODUCTS THEIR FITNESS FOR ANY PURPOSE THEIR QUALITY THEIR MERCHANTABILITY THEIR NONINFRINGEMENT OR OTHERWISE NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH HEREIN SELLER S LIABILITY UNDER THE WARRANTY SHALL BE LIMITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT IN NO EVENT SHALL SELLER BE LIABLE FOR THE COST OF PROCUREMENT OR INSTALLATION OF SUBSTITUTE GOODS BY BUYER OR FOR ANY SPECIAL CONSEQUENTIAL INDIRECT OR INCIDENTAL DAMAGES Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all liability relating to i assessing the suitability for Buyer s intended use of the Products and of any system design or drawing and ii determining the compliance of Buyer s use of the Products with applicable laws regulations codes and standards Buyer retains and accept
34. ontrol Panel screen select Regional and Language Options Windows XP Professional Setup x Regional and Language Options You can customize Windows XP for different regions and languages Regional and Language Options allow you to change the way numbers dates currencies and the lime are displayed You can also add support for additional languages and change your location setting The Standards and formats setting is set to English United States and the location is set to United States To change these settings click Customize Customize Text Input Languages allow you to enter text in many different languages using a variety of input methods and devices Your default text input language and method is US keyboard layout To view or change your current configuration click Details Details lt Back 3 Click Customize The Regional and Language Options window appears Select the Languages tab Regional and Language Options Regional Options Languages Advanced Text services and input languages To view or change the languages and methods you can use to enter text click Details Supplemental language support Most languages are installed by default To install additional languages select the appropriate check box below v Install files for complex script and right to left languages including Thai files for East Asian languages 4 If required check the boxes f
35. or Install files for complex script and right to left languages and Install files for East Asian languages 5 Select the Regional Options tab 6 Select your preferred language from the drop down list in the Standards and formats pane C SERIES TOUCHCOMPUTER USER GUIDE 3 Regional and Language Options Regional Options Languages l Advanced Standards and formats dates and time your own formats This option affects how some programs format numbers currencies Select an item to match its preferences or click Customize to choose United States Bolivia Chile Colombia Costa Rica Dominican Republic Ecuador El Salvador Guatemala Honduras Mexico Nicaragua Panama Paraguay sh Puerto Rico Spain Uruguay enezuela Swedish Finland Tatar Tswana Turkish Ukrainian Uzbek Cyrillic Uzbek Latin 7 Click Apply Customize 8 Select your location from the drop down list in the Locations pane i Puerto Rica Reunion Romania Rota Island Russia Rwanda Saipan Samoa San Marino S o Tom and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Georgia and the South Sandwich Islands Spain Sri Lanka United States 9 Click OK C SERIES TOUCHCOMPUTER USER GUIDE 4 Selecting the Time Zone
36. otify any person of such revisions or changes Trademark Acknowledgments AccuTouch Elo TouchSystems Elo TouchSystems logo Elo IntelliTouch iTouch TE Connectivity TE connectivity logo and TE logo are trademarks Windows is a trademark of Microsoft Corporation Other product names mentioned herein may be trademarks or registered trademarks of their respective companies TE claims no interest in trademarks other than its own C SERIES TOUCHCOMPUTER USER GUIDE iii Table of Contents Chapter 12 Setup icio ee aad nanai aaaea Laad das idaan iaaah a iiS 1 Unpacking Y our ToUuelicOmbpulet cia ea eee pe ed a het eld 1 Adj stine the Display oras Qaeda vie eee hase eee oh Aad eee ada atone 2 petting Up The Operaung Systemsin epo al e E ht ly mn atdiea den S E 2 Calibrating the ToUGlSCEeett a ooo eina eee eost erate ha a eed ee ean bored 9 Securng the B s nore acted wll sies ees lal sah elle eta igen Ree alae ated 11 Chapter 2 Operation cei iisccccccsec cece csccentccacccceccecee caneaebcccctecestecescccedcecudeseses 12 On Screen Display OSD ile uec eRe e e oe 13 Da Ds Eunetotaltby ee e SR Due 15 Using the Input Outp t Panel ec e i ce eb e tue ee 16 Chapter 3 Options and Upgrades eene 17 Adding Optional Peripherals sniene tete oot a coire e e a a uc ced aede aie 17 Mi guetie Stripe Reader MSR a na oie ee ck ode ee diete ipa eae 18 Customer Display de D
37. rter A Device status Location Information This device is working properly USB Serial Port d Select Port Settings gt Click Advanced C SERIES TOUCHCOMPUTER USER GUIDE 35 Bts per second Pay Pow con lt gt In this case select COM3 from the drop down menu gt click OK gt OK back to the Device Manager m USB Serial Port COM5 Properties COM Port Number COM1 USB Transfer Sizes COM2 Se ctn COMS Select higher settings for fas COM6 in use COM7 Receive Bytes coms COMS sn COM10 opes COM11 COM12 COM13 BM Options COM14 Select lower settings to corre COM15 E COM16 I d Serial Printer r7 COM18 L Latency Timer msec COM19 COM20 Cancel If Power Off T eouts COM21 m COM22 Event On Surprise Removal 7 p COM23 n Minimum Read Timeout mse cow24 Set RTS On Close lal COM25 E Minimum Write Timeout mse COM26 Disable Modem Ctrl At Startup 7 COM27 COM28 COM29 CoM3n M Follow the same steps to accomplish these settings for other ports C SERIES TOUCHCOMPUTER USER GUIDE 36 After finished right click on Ports COM amp LPT and click Scan for hardware changes gt f DVD CD ROM drives gt gn Human Interface Devices gt 44g IDE ATA ATAPI controllers gt 2D Keyboards A Mice and other pointing devices gt Monitors gt amp Network adapters gt Portable Devices
38. s full responsibility for all warranty and other claims relating to or arising from Buyer s products which include or incorporate Products or components manufactured or supplied by Seller Buyer is solely responsible for any and all representations and warranties regarding the Products made or authorized by Buyer Buyer will indemnify Seller and hold Seller harmless from any liability claims loss cost or expenses including reasonable attorney s fees attributable to Buyer s products or representations or warranties concerning same C SERIES TOUCHCOMPUTER USER GUIDE 48 INDEX address Elo TouchSystems 51 maintenance base power status 15 care and handling 27 base securing 11 box contents 1 cables included 1 calibration 9 certifications 46 contact information 43 controls location diagram 12 customer display overview 20 specifications 20 customer support 43 display screen adjusting 2 email Elo TouchSystems 51 enabling or disabling power 14 fingerprint reader FPR overview 21 specifications 21 testing 21 input output I O panel accessing 16 language selection 2 5 LCD adjusting 2 LEDs base 15 location diagram 12 magnetic stripe reader MSR overview 18 specifications 18 testing 18 elo TOUCHSYSTEMS software 29 mounting options 11 on screen display OSD enabling or disabling menu 14 menu settings 13 operating system recovering 29 setting up 2 operation 12 options adding
39. t Selected Language Show Injected Languages 6 Click the drop down list and select the preference language 7 Click Inject Selected Language 8 The following window shall be presented C SERIES TOUCHCOMPUTER USER GUIDE 6 A subdirectory or file D scratch already pre ea Deployment Image Servicing and Management tool Version 6 1 7600 16385 Image Version 6 1 7600 16385 Processing 1 of 1 or EM LR e Microsoft Windows Cl ete A 9 After the language package is installed correctly press any key to exit this window 10 Click Exit gt Exit gt Restart Selecting the Region For Windows 7 Only When the following window appears you can change the country time and currency and keyboard layout of the touchcomputer Windows 7 Professional Country or region United States Time and currency English United States Keyboard layout us Copyright 2009 Microsoft Corporation All rights res After making any changes click Next to continue C SERIES TOUCHCOMPUTER USER GUIDE 7 Choosing the Computer Name For Windows 7 Only When the following window appears you can choose a computer name of the touchcomputer Windows 7 Professional Choose a computer name to distinguish it on the network Your user account is managed by your organization s system administrator Type a computer name PC e Copyright 2009 Microsoft Corporation All rights
40. the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits v Disconnect and remove any I O cables that the digital device does not use Unterminated I O cables are a potential source of high RF emission levels vi Plug the digital device into only a grounded outlet receptacle Do not use AC adapter plugs Removing or cutting the line cord ground may increase RF emission levels and may also present a lethal shock hazard to the user vii If you need additional help consult your dealer manufacturer or an experienced radio or television technician Ill Agency Certifications The following certifications have been issued for the monitor Argentina S Mark e FCC e Russia PCT Australia C Tick e IMERC e WEEE CE e Japan VCCI e UL China CCC e Mexico NOM e cUL China RoHS e TUV C SERIES TOUCHCOMPUTER USER GUIDE 46 WARRANTY Except as otherwise stated herein or in an order acknowledgment delivered to Buyer Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship With the exception of the negotiated warranty periods the warranty for the touchcomputer and components of the product is 3 years Seller makes no warranty regarding the model life of components Seller s suppliers may at any time and from time to time make changes in the components delivered as Products or components Buyer shall notify Seller in writing promptly and i
41. ting in USB MSR Human Interface Device HID Mode 12 Double click the MagSwipe HID Demo icon to start the test application ID TECH NagSwipe HID Reader Demo Application Version 1 04 General Settings Track Settings Help Connect ID TECH MagSwipe HID Reader Command Command format is 53 18 or 53 13 01 33 Complete Command String oOo Reader Output 13 Slide a card through the MSR and verify that the data is displayed in the application window C SERIES TOUCHCOMPUTER USER GUIDE 19 General Settings Track Settings Help IDTECH MagSwipe HID Reader IDTECH Format Command Command format is 53 18 or 53 13 01 33 Send Command Complete Command String o2 03 01 Reader Output Card Type is OTHER 43674220066307778172370752073110200002 14 If the card ID appears in the Reader Output window the reader is functioning Customer Display You can optionally add a customer display to the C Series touchcomputer to any of the four mounting locations located on the display head top bottom left and right of the touchcomputer Software application and drivers can be found on www elotouch com Feature Description Display type Vacuum fluorescent display Display color Green Display pattern 5 x 7 dot matrix Brightness 350 600 cd m Characters available 95 alphanumeric amp 32 international characters Dot size X x Y 0 86 x 1 2 mm Font size 5 5 W x 10 5 H
42. tput I O ports remove the cable cover at the bottom of the unit A security screw is included and may be used to secure the cable cover to the touchcomputer Below are the I O descriptions by model AUDIO IN AUDIO OUT C2 models Note The DB9 Serial COM ports are defaulted from left to right COM5 and COM6 Note As a safety precaution always leave the cable cover door attached when the system is powered on C SERIES TOUCHCOMPUTER USER GUIDE 16 CHAPTER OPTIONS AND UPGRADES Adding Optional Peripherals When adding a peripheral complete installation and setup instructions are provided with the field installable kits The following peripherals are available for purchase separately as field installable kits Magnetic stripe reader MSR Customer display Fingerprint reader FPR Wireless adapter Cash Drawer Port Expansion Card Second VGA port expansion card Second hard disk drive HDD Solid State Drive SSD RAID PCI E Modem PCI E Parallel Port PCI E Webcam Kit External Elo Peripheral Elo Expansion Card Elo PCI E Expansion Card Note Software drivers and applications for all peripherals are located in the C EloTouchSystems directory of the touchcomputer Note May install up to two 2 Elo Expansion Cards OR one 1 Elo Expansion Card one 1 PCI E Expansion Card C SERIES TOUCHCOMPUTER USER GUIDE 17 Magnetic Stripe Reader MSR You can add a magnetic stripe reader MSR to
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