Service Manual - PDi Communication Sytems, Inc.
Contents
1. PD106 530 EXT COAX CABLE 8 PD106 716 KEYPADCABLE o ooo PDi Communication Systems Inc 40 Greenwood Lane Springboro Ohio 45066 USA PH 1 800 628 9870 FX 937 743 5664 DK m MODEL NUMBER Document Number HT Ji PDI P15Q TV PD196 285R1 Communication Systems inc Head end to Bed end Service Manual Page 10 of 15 Swivel Removal You will need to remove the swivel assembly to have access to the LCD panel speakers and inverter board There are 4 nyloc nuts and washers Fig 2 that secure the swivel assembly to the TV Three external cables and a ground wire Fig 1 will have to be disconnected before removal The lower swivel cover PD133 802 along with necessary external cables PD106 771 PD106 770 PD106 530 is attached to chassis using 2 PDIPPTL61938 screws Fig 1 Chassis The chassis is attached to the front cabinet with 7 PDIPPTL61938 screws LVDS cable PD106 768 is attached through slots on chassis LCD panel PD289 124 is attached to PD186 014 chassis using 4 PDISEMSM3X55 screws Fig 2 PDIPPTL61938 PDIPPTL61938 NYLOC NUTS AND WASHERS PDISEMS3X55 PDi Communication Systems Inc 40 Greenwood Lane Springboro Ohio 45066 USA PH 1 800 628 9870 FX 937 743 5664 DK m MODEL NUMBER Document Number HI Ji PDI P15Q TV PD196 285R1 Keypad Assembly The keypad assembly PD128 1758 is attached with an adhesive backing to the front panel Fig 1 The keypad cable PD106 716 is connected to the2. PDI Communication Systems Inc S e DVI UL e MI a nN U a PDI P15Q HDTV PAL DVB T Arm Mounted Healthcare Grade Television Document Number PD196 285R1 n MODEL NUMBER Document Number HJ PDI P15Q TV PD196 285R1 Head end to Bed end Service Manual Page 2 of 15 Table of Contents Salety le ten e WEE 3 Product Safety Servicing Hrecautons kann 3 Perea on O AR E E ir ian tt 4 Disinfecting and Cleaning ee 5 ee D eA o SAET a EE 5 POUC e LE 5 Serial Number Format Explanation ii 5 Checking Points to COSI Cl ep arido na a re ge oo a aaa home 5 Replaceable Parts List a a oe eee a a A ee A eee A EM eee ee ee eee 6 Unit Disassemble INSVUCUONS EE 6 E AREE II 6 RD ME Capile NEMO VA Rei 6 DOG NEMO ths mcrae o a o i adi aaa oa re nn rak ae 7 Kan EE 7 HAY CMC SOONG PRIORE EA 8 MAT STE eo o EE 8 e A EMIOYE E a a aa inn 10 E IEEE ON 10 RO AA RSS a a o Me oe ee ab ee 11 EE eege 11 Seng Ke le E eler e RE 12 Factory Reset deele latini 12 FS ASI IEEE EEE a ana 13 VIVI 14 Copyright Disclaimer and Tracdemarks kann 15 FIEGUIGIOPRFINIOMAGIO crinali diari pia iii la AO II 15 PDi Communication Systems Inc 40 Greenwood Lane Springboro Ohio 45066 USA PH 1 800 628 9870 FX 937 743 5664 DK n MODEL NUMBER Document Number HT Ji PDI P15Q TV PD196 285R1 Head end to Bed end Service Manual Page 3 of 15 Safety Information This symbol indicates that dangerous voltage CAUTION constituting a risk of e
3. Service Manual Page 14 of 15 Safety Checks Leakage Current After re assembly of the unit always perform a leakage test on all exposed conductive parts of the unit such as metal connectors chassis and mount With the unit powered the following circuit should be connected from earth ground to each exposed conductive part on the repaired unit A DMM is placed in parallel with this circuit to measure AC rms or DC voltage If leakage currents are greater than the maximum allowed inspect the TV for insulation or component breakdowns DMM AC DC VOLTMETER 1000 OHMs 1 10 OHMS t 1 EARTH GROUND PLACE THIS PROBE ON EACH EXPOSED CONDUCTIVE PART 0 15 MICROFARAD t 5 The maximum allowed leakage current depends on the type of power the unit receives and whether the unit is within reach of the patient bed chair TV Type Footwall TV 500mV AC rms 120VAC grounded wall outlet 12VDC Arm Mount TV 100uA DC 100mV DC PDI 750XL power supply 28VAC Arm Mount TV 50uA AC rms 50mV AC rms PDI 750A 750B or 772HE power supply PDi Communication Systems Inc 40 Greenwood Lane Springboro Ohio 45066 USA PH 1 800 628 9870 FX 937 743 5664 DK n MODEL NUMBER Document Number HJ Ji PDI P15Q TV PD196 285R1 Head end to Bed end Service Manual Page 15 of 15 Copyright Disclaimer and Trademarks Copyright PDi Communication Systems Inc claims proprietary right to the material disclosed in this service manual This
4. Before using any cleaning or disinfecting agent on the P15Q units perform a spot check by wetting a small area of the cabinet Verify the agent does not discolor or deteriorate the cabinet Disenfecting 1 This unit has been designed to withstand up to a 25 chlorine based disinfectant Many alcohol and ammonia based disinfectants have also been tested with success Apply the cleaner or disinfectant per its recommended instructions Note Most disinfectants require a waiting time following application and prior to wipe down 2 The manufacturer recommends isopropyl alcohol for the cleaning of the LCD screen Cleaning Stubborn ink and other scratch type marks may prove difficult to remove A dilute solution of Isopropyl alcohol will generally work when all else fails However full strength Isopropyl will remove the cabinet s paint Use with caution Product Identification Product Label The P150 is easily identified using the product label located on the back cabinet PDi housing Serial Number Format Explanation The first two digits compose the year of manufacture 2014 would be 14 The second two digits compose the week of manufacture 13 would be week 13 The single alphabetic character represents the place of manufacturing The next three alphanumeric characters compose the unique model ID The next character is the revision level The next five digits compose the serial number starting with the first unit produced in
5. keypad and interface board Fig 2 PD133 800 PD128 1758 i Na j oF a a PD128 1760 e Si x PDIPPTL42038 SPIRE Lees a PD106 748 pp242 656 Speakers The chassis and front panel will have to be separated for access to the speakers The speakers PD106 748 are connected to the front panel with 2 screws each Fig 1 The speaker connectors are attached to the interface board PD128 1760 Fig 2 Keypad Cable PDi Communication Systems Inc 40 Greenwood Lane Springboro Ohio 45066 USA PH 1 800 628 9870 FX 937 743 5664 DK n MODEL NUMBER Document Number HJ Ji PDI P15Q TV PD196 285R1 Head end to Bed end Service Manual Page 12 of 15 Basic Troubleshooting Steps Factory Reset Procedure Many times issues can be resolved by performing a factory reset on the TV Reset the TV from the setup menu before performing the following troubleshooting steps Symptom Check Verify DC power cord is fully seated into TV s power socket Verify AC plug is connected to a powered AC outlet TV DEAD No Power Check Power cable for voltage Replace main board PD128 1759 Tune TV to another channel Check for color Adjust color settings in Setup Picture menu Verify correct signal type is set in Setup Channels menu NO COLOR Perform Auto Program Replace LVDS cable PD106 768 Replace main board PD128 1759 Replace panel PD289 124 Verify TV is connected to a coax cable that has RF signal Verify channel is pr
6. or test purposes disconnect the power immediately after performing the necessary checks POWER SOURCE Use only a power source indicated for use with this product This TV will operate on AC REPLACEMENT Replace only with the part number specified VOLTAGE CHECKS Exercise care when making voltage and waveform checks to prevent cosily short circuits from damaging the unit METAL OBJECTS Be cautious of lost screws and other metal objects to prevent a possible short in the circuitry SAFETY CHECKS This hospital grade television requires special safety checks before returning to service Observe and follow the Safety Check section in this service manual PDi Communication Systems Inc 40 Greenwood Lane Springboro Ohio 45066 USA PH 1 800 628 9870 FX 937 743 5664 DK n MODEL NUMBER Document Number HJ Ji PDI P150 TV PD196 285R1 Head end to Bed end Service Manual Page 4 of 15 Specifications for PDI P15Q PANEL Screen Size Aspect Ratio Native Display Resolution Contrast Ratio Viewing Angle Response Time Color Depth Brightness Backlight Lamp Life hours OSD VIDEO BROADCASTING ATV System DTV System Teletext MHEG5 Supported 3D Digital Comb Filter 3 2 Pull Down Compensation 3D de interlacer AUDIO Speakers Audio Output Power Analog Channels Digital Channels Headphone HEALTHCARE SPECIFIC FEATURES Audio Volume Limiter AVL Internal Speaker Disable Min Max Volume Limiter Start Power on Volume Se
7. the current year oP DN Checking Points to Consider Dynamic picture adjustments to Brightness Contrast Color and Tint are available using the IR Remote Control Part number PD108 420 using the SETUP Picture menu 1 Check the appearance of the replacement panel and circuit boards for both physical damage and part number accuracy 2 Check the model label Verify model names and board model matches 3 Check details of defective condition and history Contact PDi with serial number for details PDi Communication Systems Inc 40 Greenwood Lane Springboro Ohio 45066 USA PH 1 800 628 9870 FX 937 743 5664 DK m MODEL NUMBER Document Number HT Ji PDI P15Q TV PD196 285R1 Communication Systems inc Head end to Bed end Service Manual Page 6 of 15 Replaceable Parts List 9 PD106 748 SPEAKERS 6 PD106 530 EXTERNAL COAX CABLE 8 PD106 716 KEYPAD CABLE III Unit Disassemble Instructions O denotes screws and nuts denotes cable connections Back Cover Remove 4 screws from the back cover Remove back cover starting at top of TV being careful not to break tabs and avoid connectors on main board Avoid putting strain on HDMI cable connecting the front and rear pieces USB Cable Removal There are 4 screws to remove to disassemble the USB cable from the rear cover PDi Communication Systems Inc 40 Greenwood Lane Springboro Ohio 45066 USA PH 1 800 628 9870 FX 937 743 5664 lt u
8. KER SOUND e Verify TV is not muted Adjust for maximum volume e Replace main board PD128 1759 e Check for on screen menu and adjust for maximum brightness and contrast e Verify DATA connector is seated on main board e Verify Backlight connectors are plugged in and secure BLACK OR DIM PICTURE SOUND OK e Replace LVDS cable PD106 768 e Replace main board PD128 1759 e Replace panel PD289 124 e Verify TV is not muted PICTURE OK NO SPEAKER SOUND e Verity cable is seated into main chassis and into IR board e Verify pillow speaker is not being used e Remove headphones verify internal speaker e Verify TV speaker has not been disabled for the current Service Level in the Sound Internal Speaker Enable menu e Replace speaker PD106 748 e Check sound If there is still no sound replace the main board PD128 1 759 LOW VOLUME OR VIBRATION IN SPEAKER e Check for missing or loose screw in speaker Reassembly Reassemble the unit in reverse manner as the disassembly paying special attention to e All parts removed in the repair of the TV are reassembled in original manner e All circuit boards should be mounted to the back panel with screws DO NOT over torque e All cables are properly connected routed and clear of pinch points PDi Communication Systems Inc 40 Greenwood Lane Springboro Ohio 45066 USA PH 1 800 628 9870 FX 937 743 5664 DK n MODEL NUMBER Document Number HJ Ji PDI P15Q TV PD196 285R1 Head end to Bed end
9. MODEL NUMBER Document Number LAN PDI P150 TV PD196 285R1 Communication Systems Inc Head end to Bed end Service Manual Page 7 of 15 Board Removal Before handling the main board be sure that you have taken precautions to protect it and other parts from Electrostatic Discharge Main Board The main board PD128 1759 is secured with 4 screws There are 7 connectors that must be detached before it is removed from the chassis PDi Communication Systems Inc 40 Greenwood Lane Springboro Ohio 45066 USA PH 1 800 628 9870 FX 937 743 5664 DK m MODEL NUMBER Document Number HJ Ji PDI P15Q TV PD196 285R1 Communication Systems inc Head end to Bed end Service Manual Page 8 of 15 Inverter Board The inverter board PD128 1711is secured with 2 screws There are 3 connectors that must be detached before it is removed from the chassis Interface Board The interface board PD128 1760 is secured with 4 screws There are 5 connectors that must be detached before it is removed from the chassis PDi Communication Systems Inc 40 Greenwood Lane Springboro Ohio 45066 USA PH 1 800 628 9870 FX 937 743 5664 DK n MODEL NUMBER Document Number P I PDI P15Q TV PD196 285R1 So Suen Parts List ITEM PART DESCRIPTION ITEM PART DESCRIPTION NUMBER NUMBER PD128 1759 MAIN BOARD 9 PD106 748 SPEAKERS PD128 1711 INVERTER BOARD PD106 768 LVDS CABLE PD128 1758 KEYPAD PD106 769 HEADPHONE CABLE 6
10. ation nor can it assume any liability in conjunction with its use When servicing this product under no circumstances should the original design be modified or altered without permission from PDi Unauthorized modifications will not only void the warranty but may also lead to property damage or user injury ESD Notice Electrostatic Discharge Today s electronics are electrostatic discharge ESD sensitive ESD can weaken or damage the electronics in a manner that renders them inoperative or reduces the time until their next failure Connect an ESD wrist strap to a ground connection point or unpainted metal in the product Alternatively you can touch your finger repeatedly to a ground connection point or unpainted metal in the product Before removing a replacement part from its package touch the anti Static bag to a ground connection point or unpainted metal in the product Handle the electronic control assembly by its edges only When repackaging a failed electronic control assembly in an anti static bag observe these same precautions Product Safety Servicing Precautions DANGER ARM RECOIL HAZARD For PDi brand arms the safety brake pin must remain in the SAFETY BRAKE PIN HOLE whenever the television is removed from the arm or when the arm is removed from the wall bracket to prevent the arm from springing open voltage To avoid personal injury disconnect the power before servicing this product If electrical power is required for diagnosis
11. is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Contact Information For any questions with servicing PDi televisions contact our Service Department at PDi Communication Systems Inc 40 Greenwood Lane Springboro Ohio 45066 WEB http www pdiarm com PH 1 800 628 9870 PDi Communication Systems Inc 40 Greenwood Lane Springboro Ohio 45066 USA PH 1 800 628 9870 FX 937 743 5664 DK
12. lectable Pillow Speaker Universal Pillow Speaker Recognition Pillow Speaker Audio Auto Power On Channel Enable Disable Bed A B C D Programmable Source Selection Direct Access Keypad Sealed Antimicrobial Parental Control V CHIP USB Clone Programmable CCI Port MTI Port Touch Screen Option Sleep Timer A V INPUT OUTPUT USB Port Clone and Firmware Update RF Input HDMI VGA Input PC Audio Input Audio L R Input Digital Audio Output MTI Port CCI POWER Source Max Consumption Power Suppl REGULATORY UNIT CHARACTERISTICS Weight kgs with Stand Unit Dimensions WxHxD cm 15 6 39 62cm 2 2 Watt RMS Mono Stereo SAP Dol Ve i Ness v o Ness v E vi 14VDC 5VDC OFF 5VDC Yes i Yes O Yes Kassel i CC 1 Rear Coaxial Output 12VDC Low Voltage Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y es es es es es es es es es es es es es es O es es es es es es es es es wee OOOO ZO 10 Ibs 4 52 kg 43 81 cm x 31 15 cm x 10 16 cm PDi Communication Systems Inc 40 Greenwood Lane Springboro Ohio 45066 USA PH 1 800 628 9870 FX 937 743 5664 DK m MODEL NUMBER Document Number I Ji PDI P15Q TV PD196 285R1 vo men Disinfecting and Cleaning The P15Q should be disinfected before performing any service The following procedure is only a recommendation Your hospital or company may have a different procedure to follow Caution
13. lectric shock Is present RISK OF ELECTRIC SHOCK within this unit DO NOT OPEN This symbol indicates that there are important CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT operating and maintenance instructions in the REMOVE COVER NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL literature accompanying this unit Ce symbole indique guune tension dangereuse constituant un nsque de choc lectrique est presente dans cet appareil Ce symbole indique qu il existe des A N instructions d utilisation et d entretien importantes dans la documentation AVERTISSEMENT E _ Cette installation doit tre effectu e par RISQUE DE CHOC ELECTRIQUE Z lt A un technicien qualifi et doit tre conforme tous les codes locaux Lire AVERTISSEMENT AFIN DE REDUIRE LE RISQUE DE SE CHOC ELECTRIQUE NE PAS RETIRER LE COUVERCLE et suivre les consignes de s curit L APPAREIL NE CONTIENT AUCUN COMPOSANT z Ne SUSCEPTIBLE D ETRE REPARE PAR L UTILISATEUR avant de proc der a l installation CONFIER L ENTRETIEN A DU PERSONNEL QUALIFIE accompagnant cet appareil This Service Manual is intended for use by qualified service persons possessing an adequate background in electrical equipment electronic devices and mechanical systems In any attempt to repair a major product personal injury and property damage can result The manufacturer or seller maintains no liability for the interpretation of this inform
14. manual is issued in confidence for servicing information only and may not be used to manufacture anything shown herein Copyright 2014 by PDi Communication Systems Inc All rights reserved Disclaimer The author and publisher have used their best efforts in preparing this manual PDi Communication Systems Inc makes no representation or warranties with respect to the accuracy or completeness of the contents of this manual and specifically disclaim any implied warranties of merchantability or fitness for any particular purpose and shall in no event be liable for any loss of profit or any other damages including but not limited to special incidental consequential or other damages The information contained herein is believed accurate but is not warranted and is subject to change without notice or obligation Trademarks All brand names and product names used in this manual are trademarks registered trademarks or trade names of their respective holders PDI is a registered trademark of PDi Communication Systems Inc Springboro Ohio Dolby Digital Manufactured under license from Dolby Laboratories Dolby and the double D symbol are trademarks of Dolby Laboratories Regulatory Information FCC This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment
15. ogrammed into current service level Tune to channel with remote CANNOT TUNE TO A DESIRED CHANNEL Tune to channel with TV keypad Verify correct Signal type is set in Setup Channels menu Replace main board PD128 1759 Verify TV Is powered Red LED for off green LED for on Check TV operation with remote control Disconnect pillow speaker jumper cable and recheck keypad Verify that keypad cable is seated correctly to main chassis connector TV KEYPAD INOPERATIVE Verify TV is not on media input Replace keypad PD128 1758 Replace main board PD128 1759 Verify TV RF signal level is gt 0 dBmV at the TV Tune to another channel SNOWY PICTURE Verify correct Signal type is set in Setup Channels Manual Verify RF connections are tight wrench tighten RF in swing arm Replace LVDS cable PD106 768 Replace main board PD128 1759 Verify TV RF signal level is gt 0 dBmV at the TV Tune to another channel Verify RF connections are tight wrench tighten RF in swing arm NOISY PICTURE Turn off nearby equipment if possible and isolate noise source Move TV and cables to minimize or eliminate noise Replace main board PD128 1759 PDi Communication Systems Inc 40 Greenwood Lane Springboro Ohio 45066 USA PH 1 800 628 9870 FX 937 743 5664 DK n MODEL NUMBER Document Number HJ Ji PDI P15Q TV PD196 285R1 So ees e Verify pillow speaker is fully inserted into TV s speaker jack e Try adifferent pillow speaker PICTURE OK NO PILLOW SPEA
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