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SECTION 5: Troubleshooting

1. Royal Vision Vender NG 230 VAC 50 Hz Five Button Service Parts Manual SECTION 6 Parts Catalogue RVV NG IEC Door Assembly Rear Ballast Box Assembly 356586 Note The ballast box assembly does not include the ballast ITEM DESCRIPTION PART NO ITEM DESCRIPTION PART NO 1 Door Foamed Assembly RVV NG 17 Stud 355518 T handle 356530 18 Validator Cover 356521 2 Rain Guard RVV 337581 19 Control Board Plate Large 356512 3 Top Door Hinge Assembly RVV 810120 Board 2 2 2 00 356509 4 Glass Retainer Left 356559 20 Control Board Plate 356513 s PRIQUM itte te 356558 21 Power Supply 120 240 VAC In 5 Main Door Gasket RVV 815483 24 VDC Out 838039 6 Glass Retainer amp Bottom 350533 22 Power Supply Mounting Angle 356519 7 Fuseholder Bayonet style IEC 842566 23 Ballast Assembly not included 8 Elevator Cup Assembly 356852 in the Ballast Box Assembly 355550 9 Vandal
2. ies jes 10433002 eiqeu3 eun 195 sjunoosiq 195 eqn 01195 S ZO swe jeuondo ino ed 19ex3 Ou 01 38S SI ZO sales 25 fo fro HE Im sis uondo uondo sajes hsa adyny 1591 s 19poou3 Ae dsiq ise sonsoubeig 1591 H seyoums ajas 1591 H pus ise sapon 1591 44 51500 puoA 9244 SJejuno2 uexor siejunoo useo 40 24 2406 NOISIA raoz 83 Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual Wiring Schematic V ENCODER XEN
3. 810119 5 Inner Door Assembly T handle 355625 6 Refrigeration Door 337410 7 Refrigeration Door Support eene 337100 8 Refrigeration Unit RWV oerte reet chere re nens 337430 9 Levelling 803002 10 Roller Hat Section 5 oerte teet 337579 11 Door Lifter Assembly 010092 12 Cover P 811052 13 X home Bracket 5 irte eee reete de ed dedos 356808 14 X home Sensor 815596 15 356002 16 Top Air Duct 2 eiie Ier prie dene rper 356000 17 Evaporator Fan Motor Assembly seem 337050 18 Door Switch Hat 337554 19 829003 20 Case Support Assembly 200627 and 356110 200626 before sciet isse iine ctetu de tists 337120 Bolt 1 4 20 x 2 used to secure Inner Door and Refrigeration Door 901092 Condensate iecit dre idee tee dede
4. 831618 3 Coin Cup Assembly 5 en erri 337589 4 Port Assembly 356518 5 Bottom Hinge Welded 337599 6 Tempered Glass 849552 Glass Gasket rer tr EI eee 815485 74 Royal Vision Vender 230 VAC 50 Hz Five Button Service and Parts Manual SECTION 6 Parts Catalogue 6 tz Q h ITEM DESCRIPTION PART NUMBER 1 Port Door Slide Asserbly 2 rente reiecta tas Rn e Re coin aec 2 Port Door Assembly 5 shelf vender 6 3 Extension Spring Port Door 4 Bushing Delivery Door 5 Switch with ACtUatOr 6 Sheet Metal Screw 4 x 5 8 nennen 7 Sliding Door Stop Spring Cover Io ER ERI AIR Cete Spring Cover Right ciim te rte te Sa ete tare e Port Door Gasket dece acne Ei eed Aea aE TE ede Port Door amp Slide Assembly RVV NG 356580 Royal Visio
5. 355514 24 Ballast Box 356584 10 Door 2 835001 25 Circuit Interruptor 835015 11 Coin BOX 356575 26 Ballast Shield NG 356531 Coin Box Housing 350504 um 842567 12 Coin Hopper RVV 337568 Lampholder eco 842578 13 Coin Box Coin Chute RVV 337569 Door Switch Bracket 356514 14 Hopper Plate 337587 Wiring Diagram 230 VAC 931675 15 Changer Hat Section 337567 Stud Adjustment Plate 355517 16 Harness Retainer RVV NG Main Door Security 356109 T handle 356522 Royal Vision Vender 230 VAC 50 Hz Five Button Service and Parts Manual 67 SECTION 6 Parts Catalogue Elevator Cup Assembly RVV NG 356852 WL X e RES iN 68 Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual SECTION
6. 901100 Keps Nut 88 32 esr ccr eine nei 905001 Nut Double Chamfer 48 32 905040 Y belt Clamp e ae ea 815594 Elevator Arm Card nes eee c de ridge edid eode SEE NOTE Screw 8 32 x 2 5 Pan 0 901105 Screw 8 32 x 1 2 901102 Screw 8 32 x 5 8 901101 XL Timing Belt RVV 816128 X motor Cover RVV 826055 Fastener Grommet cases ce diede Ded ree cde id dere 816147 Fastener Pl riger eae Aeneid ee lie 816148 Esna Nut 48 32 cic ch ee Siete len edere ee reds 905004 Clamp Y belt Extender 815626 XL Pulley Assembly 803103 Bracket Tensioner Right 356829 Bracket Tensioner Left RVV 356830 NOTE Please call Royal Vendors Customer Service Department for this part number Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual 73 SECTION 6 Parts Catalogue RVV NG Door Assembly Front 3 4 ITEM DESCRIPTION PART NUMBER 1 Security Plate Assembly T handle 356550 2 Security Plate Decal T handle Lock
7. 829049 T stud Sealer Backer 356936 78 Royal Vision Vender 230 VAC 50 Hz Five Button Service and Parts Manual SECTION 6 Parts Catalogue ITEM Cell Shelf Assembly RVV NG 815586 DESCRIPTION PART NUMBER Cell Assembly Single RVV 815599 Sidewall Cellbase RVV 815600 Package Retainer 815619 815628 Package PUSET 815671 Selection Decals not of 931674 Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual 19 SECTION 6 Parts Catalogue RVV NG Cabinet 80 Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual SECTION 6 Parts Catalogue RVV NG Cabinet ITEM DESCRIPTION PART NUMBER 1 shelf Rail Left erronee iter nette piens 356701 2 Shelf Rail Right creer iter de de Hee oe 356702 Shelf Rail Right with 356704 3 Top Cabinet Hinge 810118 4 Bottom Cabinet Hinge
8. Troubleshooting by Test Diagnostics Routines Troubleshooting SECTION 6 Parts Catalogue RVV NG Main Door Assembly Elevator Cup Assembly Product Cup Assembly gt rtr Elevator Assembly Door Assembly Port Door amp Slide Assembly Port Box Assembly Port Box Housing Assembly Security Plate Assembly T handle Lock Cell Shelf Assembly CADIS v tacta sa tad eade ci e RO Ca EET Evaporator Programming Flowchart esee RVV Wiring Schematic CREDIT AND REPLACEMENT POLICY SAFETY SEGMENT ROYAL VENDORS COMMITMENT TO SAFETY Royal Vendors is committed to safety with all of our product designs We are committed to notifying the user of a possible danger involving the improper handling or maintenance of our venders
9. eese 40 selections 5 shelves 64 selections 8 shelves WARRANTY INFORMATION Royal Vendors Inc warrants to the original purchaser vend motors and product cells for three years The war ranty of the refrigeration system consisting of the motor compressor evaporator clean flo condenser and the refrigerant tubing will be for three years and will follow the serial number on the original cooling unit If the unit fails while under warranty the same serial number will be put on the replacement unit to track warranty status Any unauthorised tampering with or cutting tapping into the unit will void the warranty The control board touch pad vacuum fluorescent display and Precision Delivery System are all warranted for three years other parts except the light bulbs and finish are warranted for one year Notes 1 Do not use the vender serial number for the cooling deck and control board These parts carry their own warranty 2 All stock refrigeration units and control boards will be labelled with a date code the date the part was shipped to the customer Royal Vendors obligation under warranty is limited to re pairing or replacing the subject part at our discretion when upon examination it was determined by Royal Vendors to be defective Royal Vendors will pay shipping charges on all parts covered under this warranty when transportation has been made the most economical way The warr
10. 815652 5 Coin Chute Assembly RVV cece inate tpa rk bie ERE 350591 6 Coin BUSHING P 803059 7 Button Coin Return 803031 8 Bushing Retainer 2 pier teret temet Loth kie per tenist iot rate 337556 9 Coin Return Assembly 337580 10 COLUIT 337582 11 ESMasNU cc 905006 12 p 916079 13 DIS Play 836162 14 NUL c 905001 15 Screw 8 32 3 8 Pan 901011 16 Washer Flat Nylon 0 173 ID x 0 375 OD x 0 062 thick 904029 17 842576 18 Washer Flat Nylon 0 252 ID x 0 472 OD x 0 062 thick 904035 19 Serrated Flange Nut 8 32 905035 20 Keps Nut 1 4 20 ien 905002 21 1145201217 901037 22 Assembly rien niia esa eo ches coe duh 812370 23 Brace RVV siz tese teet toe 337583 T stud Sealer Gasket
11. e Pene 815368 Latch Strike Assembly tien ite ee eios 281010 Programming Label NG 931662 Main Wiring Harness to power point 842532 Australia New 842568 UK Ireland EE 842584 South Africa India tte iter rediens 842613 Evaporator Fan Relay Jumper from Evap Fan Harness to 842516 Harness EMI Filter to Ballast Power 842549 EMI Filtet c 842061 Relay S 836130 Cabinet Rear Screen edes 141001 Door Bumper 24 2 esate 916126 Drain Spout black erect eter teer ire 815134 Drain Tube to condensate sss 925048 Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual 81 SECTION 6 Parts Catalogue Evaporator Section ITEM DESCRIPTION PART NUMBER 1 TOPAN 337007 2 Inner Door Channel Right 337025 3 Inner Door Channel Bottom 337020 4 Latch Strike T handle LOCK eeeessssssseee
12. 916010 3 Port Housing Top RVV 356516 13 Screw 8 32 x 3 8 Pan Head 901011 4 Delivery Detector 2 beam 842601 14 Optic Board Cover RVV 337904 4 beam 842426 15 Rivet Aluminum 1 8 908004 5 Delivery Emitter 2 beam 842600 16 Port Housing Left RVV 356564 4 842427 17 Esna Nut 6 32 905006 6 Emitter Plate with Studs 337596 18 p 904038 7 Port Latch 356536 19 Port Assembly Spacer 356563 8 Port Housing Back RVV 337531 20 Steel Pop Rivet 9 Flat 904039 1 8 x 0 265 9 908009 10 Sems Screw 6 32 x 3 8 Emitter Detector Harness 2 beam 842602 Pan Head with Flat Washer 901068 4 842483 Royal Vision Vender 230 VAC 50 Hz Five Button Service and Parts Manual 77 SECTION 6 Parts Catalogue Security Plate Assembly RVV NG T handle Lock 350576 ITEM DESCRIPTION PART NUMBER 1 Security Plate Weld Assembly 350596 2 Display Window 815515 3 Touchpad Window 815532 4 Coin Plate RVV
13. If lt enter gt is pressed at the Tube Fill prompt control ler will enter the coin tube fill mode In this mode you are allowed to deposit any coin that is routed to a tube This provides total accountability The tube inventory level for the deposited coin will be displayed after the coin is accepted If a tube full status is detected that coin will no longer be accepted During this entire operation MIS tube counts and manual fill mode counters will be updated accordingly If lt exit gt is pressed at anytime during this operation the controller will return to the Tube Fill prompt Use up to proceed to the next prompt Set Discounts Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual Discounts If lt enter gt is pressed at the Set Discounts prompt the controller will enter the discount control mode Using lt up gt or lt down gt the user can cycle through the various discount control settings Enable Discounting Start Time Stop Time Discount Selections and Discount Amount If lt exit gt is pressed the controller will return to the Set Discounts prompt Use lt up gt to proceed to the next prompts Selection Blocking 1 Selection Blocking 2 and Selection Blocking 3 e Enable Discounting Upon first entry into Set Discounts the control ler will display Enable Discounting X If lt enter gt i
14. disabled Pressing enter again will save the displayed setting and return you to the non flashing X prompt Pressing exit will return to the Stop Day prompt If enter is pressed at the Stop Hour prompt the controller will enter the stop time setting routine The display will show the current four digit hour and min ute setting in 24 hour format hour setting will be flashing to indicate that it can be modified Press ing up or down will increase or decrease the hour Pressing enter will stop the hour from flash ing and cause the minutes to flash indicating they can be modified Pressing up or down will increase or decrease the minutes value Pressing enter again will save the displayed setting and return you to the Stop Hour prompt Pressing exit while in editing mode will return the controller to Stop Hour prompt without saving changes From Stop Time pressing lt up gt will proceed you to the next prompt Degrees Degrees If lt enter gt is pressed at the Degrees X prompt the controller will display Degrees where X will be flashing If X the controller is currently in Celsius mode if X F the controller is currently in Fahrenheit mode Pressing lt up gt or lt down gt will toggle X between and Pressing lt enter gt at this point will save the displayed temperature mode and return
15. Testing will be displayed while this test is carried out Test Complete will be dis played when the vender has completed this test This is purely a visual test Pressing exit will terminate the test Note The delivery test will only start if the door is CLOSED 3 Cup Test Pressing enter at Test will cause the vender to actuate the plunger in the cup This al lows service personnel to observe if there are any problems with the cup plunger that would inhibit vending Testing will be displayed while this test is carried out Test Complete will be dis played when the vender has completed this test This is purely a visual test Pressing exit will terminate the test Note The cup test will only start if the door is OPEN Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual Sensor Test Pressing enter at Sensor Test will display in real time the settings of the sensors on the DMC The following will be displayed 02i Y i021 CS 0711 0 1 1041 a MAG corresponds to the Hall Effect home sensor that is used for finding the home posi tion in the X axis Y corresponds to the Y axis home sensor CS corresponds to the cup sensor PDOOR corresponds to the port door BIN corresponds to the delivery bin 0 1 corresponds to the sensor s state 0 off 1 on This allows service personnel to observe if there are
16. or 0 the display will flash the current status Pressing lt up gt or lt down gt will cause the flashing status to toggle between 1 and 0 When the desired status is displayed pressing lt enter gt will save that status and return you to the Lighting X display status no longer flashing If X 0 lighting control will be disabled when the key switch is activated If X 1 lighting control will be enabled when the key switch is activated Refrigeration If lt enter gt is pressed at the Refrigeration X prompt where X is the current status either 1 or 0 the display will flash the current status Pressing lt up gt or lt down gt will cause the flashing status to toggle between 1 and 0 When the desired status is displayed pressing lt enter gt will save that status and return you to the Refrigeration X display status no longer flashing If X 0 refrigeration control will be disabled when the key switch is activated If X 1 refrigeration control will be enabled when the key switch is activated m m bM moii urn to Sales If enter is pressed at the Return to Sales prompt the controller will return to the idle condition of the sales mode unless there 15 established credit If credit exists the credit amount will be displayed after returning to sales mode Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts
17. HALL EFFECT SENSOR TACHOMETER CHANGER VALIDATOR R117 DROP SENSOR ADJUSTMENT TRIMPOT BOARD PORT POWER VMC P11 BOARD VALIDATOR RCVR BOARD 84 Royal Vision Vender 230 VAC 50 Hz Five Button Service and Parts Manual Wiring Schematic DELIVERY DETECTOR DELIVERY EMITTER a VMC 4 zi 23 5 6 24V 24V P10 KEY VIOLET GREY BLUE GREEN 24V KEY 24V gt BLACK SV BLACK KEY RED KEY KEY r 2 LED R117 DOOR SIDE EMI SUPPRESSION BEAD 10 240 LINE POWER SUPPLY 5X 20mm 3A 250V SLO BLO INTERNAL DEX JACK EXTERNAL DEX JACK REMOTE MODE SWITCH CABINET SIDE EVAPORATOR FAN MOTOR COMPRESSOR FAN MOTOR 1234 ELECTRONIC BALLAST LN 24 0 LOAD 220 240 BROWN APPLICABLE PLUG FOR DESTINATION COUNTRY 220 240VAC 1PH SOHZ W EARTH POWER IN ROYAD VISION VENDER Next Generation WIRING SCHEMATIC 230 VAC 50 Hz Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual 85 CREDIT AND REPLACEMENT POLICY Credits or replacements will be issued on warranty items if the proper procedures are followed 1 ROYAL VENDORS will pay shipping cha
18. If it doesn t reset check the white port nuts bushings on either side of the port assembly If they are broken replace them Check the harnessing to the emitter and detector boards located in the product bin Check the harnessing on both control boards at position P4 on the DMC board 5 VDC on the black and brown wires and at position P11 on Display showing REMOVE the VMC board 5 VDC on the red and black wires If no voltage is found PRODUCT replace that particular board Check the wiring and the mating of the port slide switch and the linkage arm Check for coins or debris under or on top of the emitter and detector boards in the product bin Remove and reseat the emitter and detector boards ensuring that the metal plate the emitter board sits on is properly inserted into the two metal tabs under the port assembly If all the above is good replace the detector board rst Test the vend mechanism If the error still exists replace the emitter board Make sure that the X home magnet bracket mounted under the bottom product shelf is in the proper position The magnet should be facing you and should be ush with the front edge of the bottom shelf Ensure that the gantry arm is parallel with the bottom of the main door Remove the product oor and check the wiring from the Hall Effect sensor to position P4 on the logic board in the cup Product cup not the home Check for 5 VDC on the red and black wires at position
19. Pressing exit will terminate the test Note The perimeter test will only start if the door is CLOSED Pressing enter at Del i uver Test will cause the vender to move the cup to the delivery position and attempt delivery If no product is dispensed the vender will attempt to deliver two more times This allows service personnel to observe if there are any obstructions around the delivery position of the vender that would inhibit vending Testina will be displayed while this test is carried out t will be displayed when the vender has completed this test Pressing exit will terminate the test Note The delivery test will only start if the door is CLOSED Possible problems A Cup attempts to do a delivery test three times never completes test then stops short of delivery door bangs against side wall and shows GUT SERUICE on the display B Cup opens delivery port door but the cup will not tilt to deliver product 48 Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual SECTION 5 Troubleshooting A Cup attempts to do a delivery test three times never completes test then stops short of delivery door or bangs against side wall and shows UT OF on the display 1 Check the port slide switch at the top of the port slide Refer to Figure 5 1 Ensure that when the port slide is opened the switch is not stuck shut If the switch sticks repair or replace it 2
20. The servicing of any electrical or mechanical device involves potential dangers both to those servicing the equipment and to users of the equipment These dangers can occur because of improper maintenance or usage The purpose of this safety segment is to alert everyone servicing Royal equipment of potentially dangerous areas and to provide basic safety guidelines for proper upkeep The service manual contains various warnings that should be carefully read to minimise the risk of personal injury This manual also contains service information to ensure that proper methods are followed to avoid damaging the vender or making it unsafe It is also important to understand these warnings provide general guidance only Royal could not possibly know evaluate or advise of all of the conceivable ways in which service might be done Consequently Royal cannot predict all of the possible dangerous results These outlined safety precautions are the basis for an effective safety program Use these safety measures along with the service bulletins helpful hints and product specification sheets when installing or servicing Royal equipment We recommend that persons servicing our equipment maintain a similar commitment to safety Only personnel properly trained should have access to the interior of the vender This will minimise the potential dangers that are inherent in electrical and mechanical devices Royal has no control over the vender once it l
21. controller will return to the Date prompt Use up to proceed to the next prompt Hour Hour If enter is pressed at the Hour prompt the current time is displayed in a 24 hour format The left two digits of the display show the current hour setting the right two digits show the current minutes The hour setting will be flashing Pressing up or down at this point will increase or decrease the hour setting If enter is pressed the minute setting will flash Pressing up or down at this point will increase or decrease the minutes setting Pressing enter again will save the displayed hour and minutes setting and return you to the Hour prompt Pressing exit while in editing mode will return you to the prompt without saving changes Use up to proceed to the next prompt Daylight Savings 32 Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual SECTION 3 Vender Programming Daylight Savings Eefriaseratian If enter is pressed at the Daylight Savings prompt the display will show the current daylight saving time code Using up or down will rotate through the available options listed below Pressing enter when the desired saving time code is dis played will save that code and return you to the Day light Savings prompt Pressing exit at any time in this options list will return you to the Daylight Sav ings prompt with
22. ing and cause the minutes to flash indicating they can be modified Pressing lt up gt or lt down gt will increase or decrease the minutes value Pressing lt enter gt again will save the displayed setting and return you to the Start Hour prompt Pressing lt exit gt while in editing mode will return to the Start Hour prompt without saving changes Stop Time If lt enter gt is pressed at the Stop Time prompt the controller will enter the stop energy conservation time setting routing Upon entry into this routine the display will show the first of the two stop time setting modes Stop Day or Stop Hour Pressing lt up gt or lt down gt will cycle between the two Pressing lt exit gt at this point will return the controller to the Stop Time prompt without saving any changes Use lt up gt to proceed to the next prompt Degrees If lt enter gt is pressed at the Stop Day prompt the controller will enter the day of the week setting routine The display will show YY X where YY is the day of the week Monday Tuesday Wednes day Thursday Friday Saturday Sunday or Every Day and is either 1 or 0 Pressing lt up gt or lt down gt will cycle through the days of the week If enter is pressed at the YY X prompt X will flash indicating that it can be changed Pressing up or down will toggle X between 1 enabled and 0
23. 25 the system must be able to pay back 0 05 0 10 0 15 0 20 and 0 25 If lt enter gt is pressed at Exact Change Only prompt the current exact change value will be displayed Pressing lt up gt or lt down gt will adjust the currently displayed exact change value up or down Pressing lt enter gt will save the currently displayed exact change value and return to the Exact Change Only prompt Pressing lt exit gt at any point in the procedure will return to the Exact Change Only prompt without saving any changes Use lt up gt to proceed to the next prompt Coin Pay Out Coin Pas Out If lt enter gt is pressed at the Coin Pay Out prompt the controller will enter the coin payout mode by displaying the lowest coin value that can be paid out Pressing lt up gt will increase the display to show the next highest coin val ue pressing lt down gt will decrease the display to show the next lowest coin value or wrap around Pressing lt enter gt when a particular coin value is displayed will pay out the displayed coin type at half second intervals until the button is released All coins dispensed in this mode are counted in the MIS tube counts and the manual dispense mode counters Pressing lt exit gt while a coin value is displayed will return the controller to the Coin Pay Out prompt Use lt up gt to proceed to the next prompt Tube Fill pe 4
24. 6 Parts Catalogue Elevator Cup Assembly RVV NG 356852 ITEM DESCRIPTION PART NUMBER 1 Slide Vertical Rails NG woo ec em eene 810284 2 Timing Belt euenit eee teo deter Tre 816143 3 Y motor Cover NG eere tne iere ret 356803 4 Y motor and Pulley Assembly sse 356856 5 Bottom Idler Assembly 356821 6 Top Idler Assembly 356820 7 Elevator Assembly 356847 8 Y home Switch Assembly RVV 200701 and after 356831 200652 and before i bee decere ents vee eer ote de ges 356822 9 Cup Assembly 815621 10 Bracket Cable Chain Guard with Studs RVV NG 356823 11 Keps Nut 4 40 iai de te 905041 12 Wire Tie Cable Clamp RVV 356809 13 Trip Bracket RVV de Tere Ed eene 350548 14 Elevator Bumper Assembly Left NG 200652 and before 356825 15 Elevator Bumper Assembly Right NG 200652 and before 356824 16 Foam Pad Bracket 200701 and 356833 17 Foam 200701 and 826054 Cup Harness Retainer 356815 Cup
25. AND FUSE If upon ar riving at the vender the display is not lit the coin changer does not take coins or payout coins and the door lights are not lit make sure the vender is plugged in Next check the external 3 amp fuse for visual damage Check for continuity across the fuse with a voltage meter or similar device If defective replace the external fuse 1 Check the power going into the power supply at the connected red and black wires It should register 230 volts AC If not check all wiring leading up to this point from the bottom of the vender s door The power supply may not be the problem There may be a broken wire or bad connection 2 If 230 volts is registered in Step 1 measure voltage coming out of the power supply The two pin connec tor at the VMC connected to position 5 should register approximately 24 volts DC If so check the control board the power supply is good 3 f 230 volts is registered in Step 1 and 24 volts is NOT registered in Step 2 the electronic power supply is probably bad Unplug the vender and unplug the connections at the power supply 230 volt and 24 volt side Remove the power supply from the door Re place it with a new electronic power supply 14 Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual SECTION 2 Vender Component Explanation Refrigeration System The vender s refrigeration system is responsible for the cooling of the cabinet and the products l
26. If the DMC does not support the diagnostics command or the vender is currently busy and cannot respond to the diagnostics command Unavailable will be displayed upon the initiation of the test If the door is not in the correct state for this test to be car ried out either DOOR MUST BE SHUT or DOOR MUST BE OPEN will be displayed upon initiation of the test If the test could not be carried out for whatever reason the test must be reinitiated in order to try again The system does not auto detect that the problem has been fixed 1 Perimeter Test Pressing enter at Perimeter Test will cause the vender to move the cup around the perimeter of the vending area once This allows service personnel to observe if there are any obstructions around the perimeter of the vender that would in hibit vending Testing will be displayed while this test is carried out Test Complete will be displayed when the vender has completed this test This is purely a visual test Pressing exit will terminate the test Note The perimeter test will only start if the door is CLOSED 2 Delivery Test Pressing enter at Delivery Test will cause the vender to move the cup to the delivery posi tion and attempt a delivery If no product is dispensed the vender will attempt to deliver two more times This allows service personnel to Observe if there are any obstructions around the delivery position of the vender that would inhibit vending
27. Menu P i If lt enter gt is pressed at Cash Counters prompt controller will enter the non resettable cash display mode by displaying Cash Total X XX where the X s will represent total cash over the life of the vender s control board Using lt up gt or lt down gt will cycle through each selection as Cash Sel X XX where represents appropriate selection number and the X s represent the re settable cash count for that selection If lt exit gt is pressed at anytime during this operation the controller will return to the code level Press the lt up gt button to proceed to the next prompt Sales Counters eee ee LOU MS LES EPS 5 Count If enter is pressed at the Sales Counters prompt the controller will enter the non resettable sale count dis play mode displaying Sales Total XXX where the X s represent the number of all paid vends over the life of the vender s control board Using up or down will cycle through each selection as Sales Sel XXX where represents the appropriate selection number and the X s represent the resettable number of vends for that selection If exit is pressed anytime during this operation the con troller will return to the Sales Counters prompt Press up to proceed to the next prompt Card Counters es vesc T PU pig m If lt enter
28. P4 on the cup logic position Cup continually moving board If no voltage is found check for 5 VDC on the green and black wires at position P1 on the cup logic board If voltage is found replace the cup board If no voltage is found at P1 check for 5 VDC on the green and black wires at position P3 on the DMC board If voltage is found replace the harness if voltage is not found replace the DMC board to the extreme left and right walls Home Sensor error Secondary search pattern note After attempting to home the rst time the cup will enter a secondary search pattern During this the cup will move back and forth between two or three cells on the bottom shelf and move the gantry arm up about 1 8 3 mm after each pass If the vender enters this search sequence allow it to nish and either nd home or go to OUT OF SERVICE before opening the door and performing the troubleshooting steps above Product nds the home position Check the micro switch at the top of the port slide Ensure that when the port slide is and then attempts to do a delivery test opened the switch is not stuck shut If the switch sticks repair or replace it Froduct cup does complete the delivery Check calibration on PORT X Refer to Section 4 Vender Maintenance for calibration test attempts three times stops short of instructions delivery door or bangs against port side wall then goes to OUT OF SERVICE If calibration does not hold refer t
29. Vend Account ing prompt Press up to proceed to the next prompt Error Codes 20 Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual SECTION 3 Vender Programming Error Codes If lt enter gt is pressed at the Error Codes prompt the con troller will enter the error display mode If no errors have occurred since the last error reset the display will show No Errors If an error has been detected since the last error reset the display will show the first summary error code that has occurred such as Mechanism which would indicate a vend error Pressing lt up gt or lt down gt will allow you to cycle through all of the summary error codes that are present Pressing lt enter gt at the displayed summary error code will allow you to view the detailed er ror codes beneath the summary error heading see below Pressing lt up gt or lt down gt at this point will allow you to cycle through all of the detailed error codes that are pres ent beneath the summary error code If the lt exit gt button is pressed anytime during this operation the controller will return to the Error Codes prompt Press the lt up gt button to proceed to the next prompt Test Modes If the lt clear gt button is pressed during the display of any detailed error code that error will be cleared If other errors exist that fall under the currently accessed detail type the next error would be d
30. at pinout P4 on the cup logic board Refer to Figure 5 10 Make sure there are no loose wires and the connection is tight 3 Using voltmeter check for 5 VDC on pins 1 and 2 black and green wires at pinout on the cup logic board If no voltage is found replace the logic board 4 Using ohmmeter check for continuity on all wires in the harnessing from the DMC to the cup logic board If any wire fails replace the harness If all wires pass replace the cup logic board If the problem persists replace the Hall Effect sensor 52 Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual SECTION 5 Troubleshooting FIGURE 5 9 Front of product cup The Hall Effect sensor is located on the front of the cup Three wires run into the sensor red green and black Place a magnetic device directly in front of the sensor to test itin Sensor Test Effect sensor FIGURE 5 10 Location of position P4 Make sure the harness at the connection on the logic board is tight with no wires loose backed out etc Position P4 on cup logic board The Y home switch is located below the elevator arm This switch is covered by a black plastic cover To test this switch begin with the elevator arm all the way down The display should show 1 Lift the elevator arm up and the display should change to 0 1 Ifthe display does not change place the elevator arm all the way d
31. command lable will be displayed upon the initiation of the test If the door is not in the correct state for this test to be carried out either GOOF MUST BE SHUT or DOOR MUST BE will be displayed upon initiation of the test If the test could not be carried out for any reason the test must be reinitiated in order to try again The system does not auto detect that the problem has been fixed Contents I Perimeter Test Delivers Test The following areas of this vender contain voltage which EU t cause serious injury or even death the main power cord supplying 115 230 VAC to the evaporator EMI filter and IV T refrigeration system power line from the EMI filter to the ballast and transformer and ballast which produce me 4744 S upwards of 600 volts power from vender before V Motor lt Encoder Test working in any of these areas VI Production Test VIILMuitiele Home Test Perimeter Test Pressing enter at Fer i meter Test will cause the vender to move the cup around the perimeter of the vending area once The Perimeter Test allows service personnel to observe if there are any obstructions around the perimeter of the vender that would inhibit vending ims will be displayed while this test is carried out Test Comelete will be displayed when the vender has completed this test
32. compressor circulates refrigerant throughout the system by pulling low pressure refrigerant vapour from the evaporator coil compressing it and forcing it into the condenser The condenser aided by the condenser fan motor removes heat from the refrigerant as it flows through the condenser and releases it to the outside en vironment The dropping of the refrigerant temperature WA R N changes vapour to liquid ELECTROCUTION HAZARD 5 The evaporator coil allows the liquid refrigerant to When plugging the refrigeration unit directly into absorb heat form the c oling compartmient as a wall outlet or other external electrical source p mm ME cor the refrigeration unit MUST remain in the vender 6 The falling temperature in the cooling compartment for proper earthing If the unit is removed from is caused by the continual circulation of refrigerant the vender electrocution hazard exists through the system removing heat from the cooling compartment and transporting it to the outside environ ment When the temperature drops the temperature sensor reports this to the vender s control board 7 When the temperature drops below the preset cut out temperature the control board will disable the refriger ation relay thus terminating power to the refrigeration unit TESTING THE REFRIGERATION SYSTEM 1 The sealed refrigeration unit can be tested by unplug ging it from the top of the main wiring harness and plu
33. down will cycle between the two Pressing exit at this point will return to the Start Time prompt without saving any changes Use up to proceed to the next prompt Stop Time If lt enter gt is pressed at the Start Day prompt the controller will enter the day of the week setting routine The display will show YY X where YY is the day of the week Monday Tuesday Wednes day Thursday Friday Saturday Sunday or Every Day and X is either 1 or 0 Pressing up down will cycle through the days of the week If enter is pressed at the YY X prompt X will flash indicating that it can be changed Pressing up or down will toggle X between 1 enabled and 0 disabled Pressing enter again will save the displayed setting and return you to the non flashing X prompt Pressing exit will return to the Start Day prompt Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual 33 SECTION 3 Vender Programming If lt enter gt is pressed at the Start Hour prompt the controller will enter the start time setting routine The display will show the current four digit hour and min ute setting in 24 hour format The hour setting will be flashing to indicate that it can be modified Press ing lt up gt or lt down gt will increase or decrease the hour Pressing lt enter gt will stop the hour from flash
34. it is completely sold out before vending from the next cell in the space to sales If Vend Evenly X is set to 1 the controller will vend evenly according to the space to sales settings Vending evenly means it will vend only once from a cell before moving to the next cell in the space to sales Pressing lt enter gt at this point will save the current setting If lt exit gt is pressed during this editing process the controller will not save the setting and will take you back to the Vend Evenly X prompt Pressing exit at the Vend Evenly X prompt will take you back to the Space to Sales prompt Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual Confisurationz If enter is pressed at the Configurations prompt the controller will enter the machine configuration mode by displaying Switch Description X where the n is the configuration switch number and X is the current sta tus 1 enabled or 0 disabled Using up or down will allow you to cycle through all available configuration options If exit is pressed anytime during this operation the controller will return to the Configurations prompt From the Configurations prompt use up to proceed to the next prompt Revert to Defaults If enter is pressed the display will flash X the current status Pressing up or down will cause the flashing status to toggle betwe
35. life of the belts Cells Make sure the cells are free of dirt syrup and debris Build up of foreign material especially syrup from broken or leaking packages can cause the cell to stick and adversely affect the cell s performance Use warm soapy water or other food grade cleaning agents to maintain a clean smooth surface Also make sure that the cells are level and seated properly in the tracks that they slide into Condenser and Evaporator Coils For ef ficient operation the condenser and evaporator coils must be kept clear of any dirt or foreign materials Clean dirt and debris from the condenser and evaporator coils with a small light bristled brush vacuum cleaner or compressed air This will help to ensure an extended unit life VMC and DMC The vender s control boards VMC and DMC should always be enclosed by their covers to protect them Routine cleaning is not necessary but if de sired the boards area may be blown out with compressed air Delivery Bin Make sure that the delivery bin remains clean and free of any debris or other objects that may block the optic sensors Bottles sometimes have a tendency to lose their labels which may be left in the de livery bin If objects are left in the bin and the sensors are blocked the board will assume there is a package in the bin and will not deliver product to the bin Elevator Arm and Cup Tracks The elevator arm and cup assemblies travel in aluminium tracks that
36. next prompt Display Temp Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual SECTION 3 Vender Programming Display Temp If lt enter gt is pressed at the Display Temp prompt the controller will display Display Temp X where X will be flashing If X 1 the controller will display the temperature immediately following the POS If X 0 the controller will not display the temperature Pressing lt up gt or lt down gt will toggle between 1 and 0 Pressing lt enter gt will save the currently displayed setting and return you to the Display Temp prompt Pressing lt exit gt will return you to the Display Temp prompt without saving changes From Display Temp press lt exit gt to return to the Refrigeration prompt From Display Temp press lt up gt to proceed to the next prompt Health Safety Health Safety If enter is pressed at the Health Safety X prompt the controller will display Health Safety X where X will be flashing If X 1 for yes the controller will enable the health safety timer used in conjunction with an additional temperature sensor If X 0 for no the controller will disable the health safety timer Pressing up or down will toggle the X between 1 and 0 Press lt enter gt to save the currently displayed setting and return to the Health Safety X prompt Press exit
37. port Check the connections between the port transmitter and receiver boards Check to make sure the port door is not sticking in a closed position Check to make sure that the connector to the delivery door switch is connected Refer to card reader manual for corrective action Replace the transmitter and or receiver harness if faulty Otherwise replace the cup board transmitter board and receiver board Remove and items blocking the port sensors Replace the port detection cable if connections were found to be correct If replacing the cable does not correct the problem replace the port receiver and transmitter boards Clean port door slides or replace port door Reconnect the connector to the switch Check the delivery door switch Replace delivery door switch if defective Check the Delivery Door Power Signal harness and the Port Delivery Door harness for damage Replace any harnessing found to be defective Check the temperature sensor con nection at the control board VMC to make sure it is plugged in Check that it is wired properly and the pins are making contact 1 Check the refrigeration unit before opening the vender s main door to see if it is running If the sensor is unplugged re plug it If it is miswired replace the temperature sensor If the connections are bad attempt to repair them or replace sensor If upon unplugging the white wires the unit sto
38. the test where indicates a failure reason This test allows service personnel to observe if there is any inconsistency in finding the home position Pressing exit will terminate the test and return the display to Multirle Home Test Note The multiple home test can only be performed with the door CLOSED Possible problems Cup does not find home position Cup does not find home position A Make sure the X home magnet bracket mounted under the bottom product shelf is in the proper position The magnet should be facing you and should be flush with the front edge of the bottom shelf Refer to Figure 5 29 FIGURE 5 29 X home magnet Check to make sure the magnet bracket is flush even with the front edge of the bottom shelf X home magnet bracket 62 Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual SECTION 5 Troubleshooting B Ensure that the elevator arm is parallel with the bottom of the main door Refer to Figure 5 30 C Remove the product cup floor and check the wiring from the Hall Effect sensor to position P4 on the cup logic board Refer to Figure 5 31 D Using a voltmeter check for 5 VDC on pins 1 and 2 black and green wires at pinout on the cup logic board Refer to Figure 5 31 If no voltage is found replace the logic board E Using an ohmmeter check for continuity on all wires in the harnessing from pinout P3 on the DMC board to the cup logic board If any wir
39. will save the currently displayed language setting and re turn you to the Set Language prompt Custom language is present only if custom language has been uploaded us ing DEX From the Set Language prompt use lt up gt to proceed to the next prompt Manual Over Rides Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual SECTION 3 Vender Programming Manual Over Rides If the controller is equipped with a key switch it can be used to override some of the settings stored for normal op eration of the vendor The key switch can be programmed to control one or several features simultaneously If a feature is enabled in this menu that feature will override normal machine operation when the switch is activated If enter is pressed at the Manual Over Rides prompt the controller will enter the override configuration setting mode by displaying Free Vend Using up or down will allow you to cycle through all available override con figuration options If exit is pressed at any time during this operation the controller will return to the Manual Over Rides prompt From the Manual Over Rides prompt press up to proceed to the final prompt Return to Sales The following options can be selected in the override selection level e Free Vend If enter is pressed at the Free Vend X prompt where X is the current status either 1 or 0 the d
40. 0 5 C per hour or better while on Heater Indicates that the cooling system is not heating at 0 5 C per hour or better while on No Pulldown Indicates an inability to reach the set point temperature Health Safety Failed Indicates that the health safety temperature has been violated Troubleshooting by Symptom Error Problem Test Possible Corrective Action Make sure there are no obstruc Check to make sure the case holder is folded and placed correctly and remove tions holding the door open any obstructions If the unit does not power up check to make sure the door switch harness is Vender does not power up after connected properly to the VMC board If door is closed Open the door and manually close itis then replace the switches If the unit still does not power up replace the switch harness Make sure the vender is plugged in and that the fuse in the vender is not blown Check to make sure the case holder is Make sure there are no obstruc folded and placed correctly and remove tions holding the door open any obstructions both door switches Door cannot close completely Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual 45 SECTION 5 Troubleshooting Error Problem Possible Cause Corrective Action Check to see whether the port bin is hanging open oris ush to the door If the port bin is hanging open reset the security latch on the port bin
41. 0 cm of space at the back of the vender This will ensure proper ventilation of the refrigeration system To level the vender close and latch the vender s door Us ing a spirit level adjust the four levelling legs until the top of the vender is level left to right and front to back Make sure all levelling legs are in contact with the floor includ ing the support leg see next paragraph Note The RVV is not approved for outdoor use It must be placed in indoor locations only ADJUSTING THE SUPPORT LEG The RVV is equipped with a support leg that is designed to prevent the vender from tipping Always ensure that this leg 15 extended all the way to ground level Failure to do so may result in the vender tipping forward potentially resulting in broken bones dismemberment or even death The support leg is located under the bottom hinge plate of the vender s main door Using a 38 mm wrench turn the leg anticlockwise until it is extended to ground level Figure 1 1 Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual 7 SECTION 1 General Information and Setup Voltage Requirements and Vender s Power Cord The vender is designed to operate at a voltage of 230 volts AC 50 Hertz It requires the minimum of a 6 amp service and it should be on a dedicated circuit The service outlet voltage must not exceed 244 VAC or fall below 216 VAC The vender has a three wire earthed cord The vender must be plu
42. 0 to 200 volts is enough to create problems within the circuitry of the electronics It is advised when storing the electronics that they be kept in anti static bags even if the electronics are thought to be defective If a control board is thought to be defective and is really not it soon will be after being charged with ESD The ideal prevention against ESD is to use anti static conductive wrist straps which earth you to the machine before touching the electronic boards If it is not possible to use these at least earth yourself before han dling the electronic boards by touching the metal frame work of the vender Whatever method you use always handle the electronic boards by the edges Be careful not to touch the components on the control board B 2 Figure 3 1 Touch Pad TOUCH PAD PROGRAMMING It is very important that the RVV is programmed properly All programming of the vender options is done in the Ser vice Mode To enter the Service Mode open the vender door and press and release the blue mode button located on the control board The vender s touch pad consists of 12 buttons Five of these buttons see Figure 3 1 below left are used to pro gram the vender and navigate through the service routines plus two are used to move the elevator cup in Product Location as follows Button Meaning Usage 2 FORWARD Increase next up 4 LEFT Move elevator cup
43. 1 This test allows service personnel to observe if there are any problems with any of these sensors Pressing lt exit gt will terminate the test Note The sensor test can be performed with the door OPEN or CLOSED NOTE If all sensor tests fail check for 5 VDC on the black and green wires at pinout P1 on the cup logic board If voltage is found replace the cup logic board If no voltage is found replace the DMC board MAG On the front of the cup as viewed from inside the vender s door there are three visible wires red green and black that run into a sensor Refer to Figure 5 9 This is the Hall Effect sensor which detects the home position magnet located under the bottom shelf Place a magnetic screwdriver or other south polar magnetic device directly in front of this sensor The display should change from MAG 0 1 NOTE If no magnetic device is available place the cup in the middle of the door then close the door completely The cup will then perform a homing routine As the cup passes the homing magnet the display should briefly change from 0 1 1 Make sure the X home magnet bracket mounted under the bottom product shelf is in the proper position The magnet should be facing you and should be flush with the front edge of the bottom shelf Refer to Figure 5 29 2 display does not change remove the top of the cup and check the harness connection
44. 1 mm gap See Figure 4 2 11 Bend the back tab on the cup trip arm so that the arm is approximately 1 mm away from the door wall 12 Press lt enter gt The display should momentarily show Saved 13 Exit out of calibration mode and close the vender s main door With the main door open enter the service mode enter the test mode and enter the calibration menu Press lt enter gt then key in the password but do not press lt enter gt The display should show Shelf 1 Position 1 Close the vender s main door and wait for the homing routine to finish Press enter The cup should go to the first shelf Align the left edge of the cup with the right ede of the seventh card insert feature See Figure 4 1 non ho ALIGN LEFT EDGE OF CUP WITH THE RIGHT EDGE OF THE SEVENTH CARD INSERT AREAAS COUNTING FROM THE LEFT OF THE SHELF Figure 4 1 GAP BETWEEN DOOR FACE AND CUP m TRIP ARM APPROXIMATELY 1 32 1 mm GAP BETWEEN OUTERMOST FACE OF CUP AND EDGE OF PORT HOOK TO BE APPROXIMATELY 1 32 1 mm Figure 4 2 Royal Vision Vender 230 VAC 50 Hz Five Button Service and Parts Manual 41 SECTION 5 Troubleshooting Troubleshooting Th
45. 7 Serial Display Harness eee nennen 842547 8 Temp Sensor Health Sensor Harness Door Side RVV NG 842557 64 Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual SECTION 6 Parts Catalogue RVV NG Main Controllers O 25578912124 2 123456789101112 3 2345675512 P4 12335 O DMC DESCRIPTION PART NUMBER Temperature Sensor 842558 Health Sensor NG 842564 Dual Door Switch Harness 842556 Refrigeration Harness Door Side RVV 842559 Refrigeration Harness Cabinet Side NG 842530 Delivery Main Controller DMC sse 836168 Y axis Harness Assembly 842560 X axis Harness Assembly 842561 Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual 65 SECTION 6 Parts Catalogue 66 RVV NG IEC Door Assembly Rear
46. Belt 815598 Royal Vision NG 230 VAC 50 Hz Five Button Service Parts Manual SECTION 6 Parts Catalogue Product Cup Assembly RVV NG 815621 5 shelf vender 815669 8 shelf vender 70 Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual SECTION 6 Parts Catalogue Product Cup Assembly RVV NG 815621 5 shelf vender 815669 8 shelf vender ITEM ON OOA ODN gt 11 12 13 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 DESCRIPTION PART NUMBER Cup Wall RVV 5 shelf 815606 8 shelf v nder eerie rette e iet ee ec ene er dee N A Cup Extender serial numbers 200626 and before 356817 Screw 6 32 x 3 8 serial numbers 200626 and before only 901110 Return Spring RVV ING inttr ene re Ene dee 914047 Pivot Cup Pin NG 803104 E ring Clip 906077 Gear 1 48DP 34T 20T eere etude eed einen 803106 Gear Shaft NG ee E ne Re Fee E Ro cete enn 803105 Drive Motor Assembly 839051 Gear 22 480 34T 14T oce terere 803107 Drive Shaft RVV NG 5 eee e codes lee 815610 Driver RVV NG
47. COBER DELIVERY CUP ASSEMBLY E 5 DELIVERY 4LED 2 me n ine PORTOPTICS STEPPER STEPPER 1 MOTOR MOTOR eee DELIVERY DOOR JES SWITCH B 1111 SENBOR X AXIS CABLE CHAIN ELECTRONIC DOOR LOCK P7 1 DOOR LOCK RECEPTACLE CABINET SIDE l3 1123456789101112 J B J BEP UR Uu L U V BATTERY BACKUP PHONEJACK LOCATED IN VEND PORT BLK BLK TOP DOOR SWITCH DOOR SWITCH POSITION CONNECTION DESCRIPTION CM PI INT EXT DEX REMOTE MODE 5 P2 SERIAL DISPLAY P3 SELECTION TOUCHPAD SOLD OUT INDICATORS ae PAA READY TO VEND INDICATORS als HEALTH P5 POWER 24VOLT AC COLOR SAFETY 76 REFRIG ENERGY MANAGEMENT BLUE SENSOF P7 DR SWITCHES ELEC LOCK OPTIONS P8 TEMPERATURE HEALTH SENSOR P9 MULT DROP BUS 10 VEND MOTORS 58 285 PH PORT DOOR POWER POSITION DELIVERY CUP ASSY DESCRIPTION Pi BDM POSITION DMC CONNECTION DESCRIPTION LANS MCPS eru pi4 OPTICAL PRODUCT DELIVERY SENSOR v HOMESWITCH Y MTR Y ENCODER DRIVER MOTOR P15 PARALLEL DISPLAY X MTR X ENCODER PLUNGER MOTOR MDB CONTROLLER MODE BUTTON DELIVERY CUP BOARD P1 HALL EFFECT SENSOR POSITION EDI DROP SENSOR ADJUSTMENT LED P4 DELIVERY DOOR SWITCH DETECTOR p5
48. COMPLISH POWER ON SERVICING SUCH SERVICE BY UNQUALIFIED INDIVIDUALS CAN BE DANGEROUS 2 LIGHTING CIRCUITS CAN BE HAZARDOUS ALWAYS DISCONNECT FROM POWER SOURCE BEFORE REPLACING A BULB OR SERVICING THE VENDER IN THAT AREA 3 NEVER USE A HOSE PRESSURE WASHER OR ANY CLEANING METHOD THAT COULD WET ELECTRICAL COMPONENTS SEE CLEANING SECTION OF MANUAL FOR SUGGESTED CLEANING METHODS IF WATER CONTAMINATION OF ELECTRICAL COMPONENTS IS SUSPECTED USE QUALIFIED ELECTRICAL TESTING EQUIPMENT AND TEST METHODS TO ASSURE THAT VENDER IS NOT A HAZARD BEFORE APPLYING POWER FOR ANY REASON 6 Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual SECTION 1 General Information and Setup GADNISION VENDER 230 VAC 50 Hz models General Information Introduction This manual contains installation operation and service instructions for the Royal Vision Vender NG RVV NG by Royal Vendors Inc This manual also contains a parts catalogue and electrical schematic for the RVV NG The RVV is a microprocessor controlled glass front vender that permits pricing per selection from 200 00 to 299 95 The RVV provides electronic space to sales programma bility and it will collect store and transfer MIS data fields to a hand held computer HHC or on line device through a DEX port Unpacking the Vender and Installing It On Location UNWRAP THE VENDER Unwrap the vender and remove the padding Check for any signs of d
49. Check calibration on Fort Refer Section 3 Vender Programming for calibration instructions B Cup opens delivery port door but the cup will not tilt to deliver product 1 Check calibration on Fort Refer Section 3 Vender Programming for calibration instructions 2 While in X port calibration adjust the cup trip arm so that it catches the trip bracket above the delivery port Refer to Figures 5 2 and 5 3 FIGURE 5 1 Port slide switch Ensure that the switch is not stuck shut when the port door is opened The switch should click upon opening and closing it Port slide switch FIGURE 5 2 and 5 3 Trip bracket and cup trip arm Adjust the arm so that it catches the trip bracket hook when the cup goes down to deliver product Trip bracket difficult to see in this photograph The trip bracket is a hook located above the port door Cup trip arm The cup trip arm should engage the trip bracket If it does not adjust the trip arm by bending it slightly Royal Vision Vender 230 VAC 50 Hz Five Button Service and Parts Manual 49 SECTION 5 Troubleshooting Pressing enter at Cur Test will cause the vender to actuate the plunger in the cup This test allows service personnel to observe if there are any problems with the cup plunger that would inhibit vending ira will be displayed while this test is carried Test Come 1lete will be displayed when the vender has completed this test Pressing l
50. Check calibration on PORT X Refer to the service and parts manual Cup is able to open delivery port for calibration instructions door but the cup will not tilt to deliver product While in X port calibration adjust the cup trim arm so that it catches the trip bracket above the delivery port For clear products check the cup optic sensors and lenses For all other products a Check the shelf for proper seating b Check the Hall Effect sensor on the drive motor c Check for 5 VDC on the red and black wires at position P5 on the cup logic board Cell attempts to multi vend to the cup Royal Vision Vender 230 VAC 50 Hz Five Button Service and Parts Manual 47 SECTION 5 Troubleshooting Test Diagnostics Routines Troubleshooting The Test Diagnostics routines are designed to aid in troubleshooting the vender To access these routines follow these steps 1 Press the blue mode button on the VMC Vender Main Controller board Press up until the display shows Test Modes then press enter 3 Press up until the display shows Test Diaanaoztics then press enter The display will show Perimeter Test The vender is now in the diagnostic test routine To scroll through the subroutines Perimeter Test Delivers Test Cur Test Sensor Test Motor Encoder Test press lt up gt Note If the DMC does not support the diagnostics command or the vender is currently busy and cannot respond to the diagnostics
51. EN COMMON Vend Motors Position P10 This pinout is not currently used Port Power Position P11 The harness connecting to this pinout should never be cut pinched or spliced if cut The delivery sensors are located in the port area of the vender s main door The emitter is located above the port the re ceiver is located below the port Note This harness also connects to the DMC at position P4 PIN WIRE FUNCTION NUMBERCOLOUR 1 RED 5 VDC DELIVERY SENSOR 2 WHITE EARTH DMC LOOP ORANGE 3 5 4 5 VDC 5 BLACK DEL DOOR SW EARTH Delivery Sensor Position P14 and Parallel Display Po sition P15 These pinouts are not currently used 12 Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual SECTION 2 Vender Component Explanation Delivery Mechanism Controller including pinouts The vender s delivery control board DMC is responsible for delivery operations The DMC is the smaller of the two printed circuit boards located in the upper left corner of the inside of the door Along with the VMC the DMC is protected by a cover Removing this cover will expose the boards and all wiring connections to the boards Y Axis Position P1 The Y axis is the up and down movement of the product elevator PIN WIRE NUMBERCOLOUR BLACK RED WHITE GREEN BLACK RED FUNCTION Y AXIS ENC EARTH Y AXIS ENC 5 VDC Y AXIS ENCODER CHANNEL B Y AXIS ENCODER CHANNEL A 5 VDC Y AXIS HOME SWITCH C
52. Ensure shelf is flush with slide and Loading Recommendations tab fully engaged both sides For FIFO first in first out Loading Press down lockout bracket side lift tray and pull out slightly Release lockout bracket and pull tray out to extended position Use one hand to push package pusher back far enough to load first pac with opposite hand behind existing packages Use newly loaded bottles to push stack of packages towards rear of selection Continue until selection is full Make sure packages do not extend past tray front Figure abovel When finished press down the lockout bracket and return tray to origina position see Figure 2 abovel For Front Loading Load package off center using bottle to spread open nearest retainer rotate bottle slightly towards other retainer and into opening 2 Continue in same manner until selection is full 3 Make sure packages do not extend past tray front see Figure abovel 8 Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual SECTION 1 General Information and Setup RVV NG Specifications Dimensions 280 183 cm H x 94cm W x 90 cm D Approximate Empty Weight 318 kg Operating Voltage 230 VAC 50 Hz Amperage Rating 4 Amp Charge ie ederet 0 23 kg R134a Construction Steel cabinet plastic cells glass front Configuration
53. H 5 NOT USED 6 ORANGE EARTH VMC LOOP WHITE Multi Drop Bus Position P6 The five wire serial har ness connecting to this pinout provides power and com munications to and from the VMC and DMC for the coin mechanism the optional 24 VDC bill validator and or the optional debit card reader as well as the electronic door lock If this harness is cut pinched or disconnected you will noticeably lose power to these items Note This har ness also connects to at position 9 PIN WIRE FUNCTION NUMBERCOLOUR 1 WHITE 24 VDC 2 BROWN RETURN 3 KEY 4 BLACK RECEIVE 5 RED TRANSMIT 6 GREEN COMMON Royal Vision Vender 230 VAC 50 Hz Five Button Service and Parts Manual 13 SECTION 2 Vender Component Explanation Touch Pad The 12 button touch pad is located on the right side of the door front The touch pad contains the numbers 0 9 plus the key and the key All programming and sales selec tions are done by way of the touch pad Delivery Sensor The delivery sensor actually consists of two separate com ponents which work in conjunction with one another The emitter below the product delivery port emits an infrared beam The receiver above the delivery port receives the infrared beam When a product falls into the delivery port the infrared beam is broken signalling to the DMC board that a vend has been made Door Switches There are two door switches mounted on the door s chassis The door
54. Manual SECTION 3 Vender Programming External Menu Access the External Menu by entering your 4 digit pass word when the main door is closed see Preview Pass word in the Internal Service Menu section Note In the External Menu the clear button will have no function Sales counters can not be reset and error codes can not be cleared in the External Menu Sales If the external preview password is correctly entered the display will show Sales Counters If lt enter gt is pressed at the Sales Counters prompt the controller will enter the non resettable sale count display mode displaying Sales Total XXX where the X s represent the number of all paid vends over the life of the vender s control board Using lt up gt or lt down gt will cycle through each selection as Sales Sel N XXX where N represents the appropri ate selection number and the X s represent the number of vends for that selection If lt exit gt is pressed anytime dur ing this operation the controller will return to the Sales Counters prompt Press the lt up gt button to proceed to the next prompt Error Codes E L OHLID Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual Ub eo i big TEC Er VP If enter is pressed at the Error Codes prompt the con troller will enter the error display mode If no errors have occurred sinc
55. OMMON Y AXIS HOME SW 5 VDC BLACK Y AXIS PHASE A NOT USED RED Y AXIS PHASE A NOT USED Y AXIS PHASE B NOT USED Y AXIS PHASE B GREEN N WHITE 4 X Axis Position 2 The X axis is left and right movement of the product elevator PIN WIRE NUMBERCOLOUR BROWN X AXIS ENC EARTH YELLOW X AXIS ENC 5VDC NOT USED WHITE ENCODER CHANNEL GREEN X AXIS ENCODER CHANNEL EARTH BROWN X AXIS PHASE B YELLOW X AXIS PHASE B NOT USED NOT USED GREEN X AXIS PHASE WHITE X AXIS PHASE A FUNCTION KH DO Delivery Cup Position This harness connects to delivery cup assembly board PIN WIRE FUNCTION NUMBERCOLOUR 1 BLACK EARTH 2 BROWN PRODUCT DETECT 3 RED TACHOMETER SENSE 4 YELLOW POSITION SENSE 5 GREEN 5 VDC 6 BLUE PLUNGER MOTOR 7 GREY PLUNGER MOTOR 8 NOT USED 9 PINK DRIVE MOTOR 10 WHITE DRIVE MOTOR Port Sensors Position P4 The harness connecting to this pinout should never be cut pinched or spliced if cut The delivery sensors are located in the port area of the vender s main door The emitter is located above the port the re ceiver is located below the port Note This harness also connects to the at position P11 PIN WIRE FUNCTION NUMBERCOLOUR 1 5 VDC 2 RED PORT DETECT 3 BLACK DELIVERY DOOR SWITCH 4 BROWN EART
56. OTTOM DOOR SWITCH 11 24 VDC 12 KEY 13 VEND COUNTER Temperature Sensors Position P8 The wiring harnesses connecting to this pinout travel from the temperature sen sor and optional health sensor to the control board The temperature sensor is mounted adjacent to the evaporator fan inlet These harnesses are moulded into the tempera ture sensor and health sensor and they should never be cut pinched or spliced together if cut If the harness is cut pinched or improperly earthed the sensor may give the control board false temperature readings Refrigeration activity is based on the signal reported to the control board from these sensors PIN WIRE FUNCTION NUMBERCOLOUR 1 RED TEMP SENSOR 5 VDC 2 WHITE TEMP SENSOR SIGNAL 3 KEY 4 BLACK TEMP SENSOR GROUND 5 RED HEALTH SENSOR 5 VDC 6 WHITE HEALTH SENSOR SIGNAL 7 KEY 8 BLACK HEALTH SENSOR GROUND Multi Drop Bus Position P9 The five wire serial har ness connecting to this pinout provides power and com munications to and from the control board for the coin mechanism the optional 24 VDC bill validator and or the optional debit card reader as well as the electronic door lock If this harness is cut pinched or disconnected you will noticeably lose power to these items Note This har ness also connects to the DMC at position P6 PIN WIRE FUNCTION NUMBERCOLOUR 1 WHITE 24 VDC 2 BROWN RETURN 3 NOT USED 4 BLACK RECEIVE 5 RED TRANSMIT 6 GRE
57. Refrigeration prompt the controller will display either 1 Temperature Sensor indicating an unplugged temperature sensor error 2 Too Cold indicating temperatures 1 5 C below the compressor cut out setting 3 Too Hot indicating temperatures 1 5 C above the compressor cut in setting 4 Compressor indicating that the compressor is not cooling at 0 5 C per hour or better while on 5 Heater indicating that the heating system is not heating at 0 5 C per hour or better while on 6 No Pulldown indicating an inability to reach the set point temperature or 7 Health Safety Failed indicating that the health safety limit temperature has been violated The Temperature Sensor error will be cleared if the sensor is detected The Cold error will be cleared when the temperature rises above the cut out limit The Too Hot error will be cleared when the temperature falls below the cut in limit The Com pressor error will be cleared when the system cools at 0 5 C per hour or better The Heater error will be cleared when the system heats at 0 5 C per hour or better The Pulldown error must be manually cleared electronically via a hand held device or through the service mode using the clear button other Refrigeration errors can also be cleared via the hand held device or through service mode using the clear button 22 Royal Vision Vender NG 230 VAC 50 Hz Five Bu
58. Royal Vendors Inc RVV NG Royal Vision Vender Next Generation Operation and Service Manual 230 VAC 50 Hz models with Five Button Programming Manufactured by ROYAL NOOK Royal Vendors Inc Bardane Industrial Park 426 Industrial Boulevard Kearneysville WV 25430 2776 USA Customer Service 1 304 728 7056 Fax 1 304 725 4016 E mail technicalinquiry royalvendors com parts royalvendors com Website www royalvendors com Royal Vendors Inc 426 Industrial Boulevard WV 25430 2776 USA Customer Service 1 304 728 7056 Fax 1 304 725 4016 E mail technicalinquiry royalvendors com parts royalvendors com Website www royalvendors com 5 SAFETY 5 SECTION 1 General Information and Setup 7 MLO GUC ec UE 7 Unpacking the Vender and Installing It On Location 7 Voltage Requirements and Vender s Power Cord 8 Programming the Verider coe ata ice eom 8 Loading the Vender 2 4040444 4 8 jer Melo p Mem PIPER 9 Warranty InfoODmiat EE ER peer t Ree ER 9 Important Note on Transporting the 9 Vender ldenti cati
59. X prompt where is the current status either 1 or 07 the display will flash the current status Press ing up or down will cause the flashing status to toggle between 1 and 0 When the desired status is displayed pressing enter will save that status and return to the Selection Blocking X display status no longer flashing If X 0 selection blocking will be disabled when key switch is activated If X 1 selection blocking will be enabled when the key switch is activated Note Selection Blocking is used in conjunction with Selection Blocking X programming menus Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual 37 SECTION 3 Vender Programming 38 Discounting If lt enter gt is pressed at the Discounting X prompt where X is the current status either 1 or 0 the display will flash the current status Pressing lt up gt or lt down gt will cause the flashing status to toggle between 1 and 0 When the desired status is displayed pressing lt enter gt will save that status and return you to the Discounting display status no longer flashing If X 0 discounting will be disabled when the key switch is activated If X 1 discounting will be enabled when the key switch is activated Lighting If lt enter gt is pressed at the Lighting X prompt where X is the current status either 1
60. aligned properly and the lenses are seated properly black lens on SERVICE CUP SENSOR the left and clear lens on the right Check the connections at the emitter and h error detector boards snown If all the above does not help replace the product cup assembly Product cup goes to the correct Check calibration selections but fails to pick up a product and the cup returns to the home position The display shows Refer to error problem Product cup half way shown above PLEASE RE SELECT If all the above is good replace the product cup assembly Use the cup test in the Diagnostics menu to test the plunger function With the fuse removed re level the gantry arm Drive the gantry arm up by pulling on the port side Y belt If you hear a clicking noise the belt slipping adjust the tension on Gantry will not stay level the Y belts and re test Check the top idler assembly and Y motor for loose pulleys Carefully remove the rubber X motor encoder cap and check for condensation If condensation is found allow the encoder to dry and search for the cause of the condensation Check the connections at the X motor and at position P2 on the DMC board X motor troubleshooting Check the X belt for proper tension and the X motor pulley for slippage Use the motor encoder test in the Diagnostics menu to check the function of the X motor If after replacing the X motor the problems still persist replace the X motor harness
61. amage If the vender is damaged contact the carrier immediately They will instruct you on the dure for filing a claim If the vender is being stored remove the plastic stretch wrap cardboard cover and styrofoam cushioning first The plastic stretch wrap and styrofoam cushioning can ad here to the exterior of the vender over an extended period of time damaging the vender 5 finish Note The vender s keys are located in the coin cup REMOVE THE SHIPPING SKID Separate split each section of the shipping skid by insert ing a claw hammer crowbar or similar device into the slot of each section to break it apart Tilt the vender slightly to remove the separated pieces See Figure 1 1 REMOVE DOOR BLOCK After opening the vender s door locate the wooden ship ping block at the bottom right under the door Lift the block straight up to remove it REMOVE THE INTERIOR PACKING Before plugging in the vender s power cord remove the interior packing Failure to remove this packing before plugging in the vender could result in damage to the vend mechanisms Remove the cardboard inserts in the front of each cell which are used to secure the pushers Remove the packing tape which secures the case sup ports Remove the binder clips that secure each of the belts located approximately in the middle of the belts runs PLACING THE VENDER ON LOCATION When placing the vender on location allow for a minimum of 1
62. anty is voided when a cabinet or any part thereof has been subject to misuse or alteration without proper authorisation Accident or damage caused by fire flood transportation civil disorder or acts of God are not cov ered under warranty IMPORTANT NOTE ON TRANSPORTING THE RVV Before transporting the RVV always ensure that the pro tective transport packaging is replaced including Cardboard inserts in the front of all cells to secure the pushers Packing tape to secure the case support Styrofoam block on top of the motor cover below the elevator arm Binder clips to secure each belt placed approximately in the middle of each belt s run and Cardboard to protect the glass Improper packaging before shipping could cause damage Vender Identification VENDER SERIAL PLATE The vender s main serial plate is located on the exterior left side of the vender s main door and has the following information Vender model code e Vender serial number Ampsrequired by the vender Unitcharge of R134a Refrigeration design pressures The vender s model code contains useful information the machine type such as RVRVV Royal Vendors Royal Vision Vender the model number such as 500 and the number 40 which designates that the vender has forty cells The vender s serial number contains several important pieces of information as well The serial number currently in use consists of the following f
63. any problems with any of the sensors on the DMC Pressing lt exit gt will terminate the test and return the display to Sensor Test Note The sensor test can be performed with the door OPEN or CLOSED Motor Encoder Test Pressing lt enter gt at Motor Encoder Test will display in real time the encoder counts of the cup s position Pressing lt up gt will move the cup 450 encoder ticks or 305 mm in the Y axis di rection Pressing lt down gt will move the cup 450 encoder ticks or 305 mm in the Y axis direction Pressing lt right gt will move the cup 300 en coder ticks or 153 mm in the X axis direction Pressing lt left gt will move the cup 300 encoder ticks or 153 mm in the X axis direction If the encoder s count is off by more than 3 ticks from what is expected there is a problem with the motor encoder Pressing lt exit gt will terminate the test home the motors and return the display to Motor Encoder Test Note The motor encoder test can be performed with the door OPEN or CLOSED Production Test Pressing lt enter gt at Production Test will cause the vender to execute the production test Test ing will be displayed while this test is carried out Pass will be displayed if the vender passes the test Upon a failure in the test the test will be terminated and a failure reason will be displayed This test only displays the last failure that caused the t
64. ashing and cause the minutes to flash indicating they can be modified Pressing lt up gt or lt down gt will increase or decrease the minutes value Pressing lt enter gt again will save the displayed setting and return you to the Stop Hour prompt Pressing exit while in edit ing mode will return you to the Stop Hour prompt without saving changes Preview Password If enter is pressed at the Preview Password prompt the controller will display the current password for the ex ternal menu The first digit of the number will be flashing Pressing lt up gt or lt down gt will adjust the currently flashing digit up or down Pressing lt enter gt will save the currently flashing digit and cause the next digit of the password to begin flashing All digits may be modified in this manner Pressing lt exit gt at any point in the procedure will save the currently displayed password and return you to the Pre view Password prompt From the Preview Password prompt use lt up gt to proceed to the next prompt Set Language Set If lt enter gt is pressed at the Set Language prompt the controller will display the current language setting Press ing lt up gt or lt down gt will sequence through the available language settings English French German Italian Portuguese Spanish Slovenian Finnish Norwegian and Custom Pressing lt enter gt at any point in the procedure
65. ations of position P6 and P7 on logic board Make sure the harnesses at the connections on the logic board are tight with no wires loose backed out etc Position P6 Position P7 Royal Vision Vender 230 VAC 50 Hz Five Button Service and Parts Manual 55 SECTION 5 Troubleshooting D The port slide switch is located is located above port slide door adjacent to product bin To test switch push the port slide down The display should change from PDOOR O 1 1 Ifthe display does not change check wiring and mating of the port slide switch and the linkage arm Refer to Figure 5 15 2 Check for 5 VDC on the red and black wires at the port slide switch If voltage is found check to make sure the port slide is sliding all the way up and engaging the switch completely If it is replace the switch If voltage is not found skip to Step E 3 If the switch is not being engaged completely check the port security latch to make sure it is not stuck If the latch is stuck it may not move up and down freely Refer to Figure 5 16 4 the latch is not stuck in Step C check the port slide springs to make sure they are not broken or detached from the port slide Refer to Figure 5 17 If they are broken replace them 5 If voltage was not found in Step B check for 5 VDC coming from pin 3 black wire at pinout on board If no voltage is found replace the DMC boar
66. bris that could be blocking the emitter and detector boards infrared beam Refer to Figure 5 18 If the port bin is hanging open reset the security latch on the port bin Refer to Figure 5 19 If it doesn t reset check the white port bushings on each side of the port assembly Refer to Figure 5 20 If the bushings are broken replace them FIGURE 5 18 Port bin The front of the port bin should be flush even with the front of the door and should be clean inside FIGURE 5 19 Port security latch Make sure this latch is not stuck It should move up and down freely FIGURE 5 20 White port bushings Make sure these bushings are not broken Note Port box housing shown with product bin removed for clarity Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual 57 SECTION 5 Troubleshooting 2 Check the harnessing to the emitter and detector boards located in the product bin Refer to Figure 5 21 3 Check the harnessing on both control boards at position P4 on the DMC board 5 VDC on the black and brown wires and at position P11 on the VMC board 5 VDC on the red and white wires If no voltage is found replace that particular board 4 Check for coins or debris under or on top of the emitter and detector boards Remove and reseat the emitter and detector boards ensuring that t
67. controller will enter the first of two sub menus Free Vend Counters Pressing up or down will cycle to the other menu View Selection Costs If enter is pressed at the Free Vend Counters prompt the controller will enter the cash value display mode by displaying Total Vends XXXXXXXX on the first line and Value YYYYYY Y Y on the second line The X s represent the number of all free vends over machine life and the Y s represent the value of all free vends over ma chine life Using up or down will cycle through each selection by displaying Sel Vends on the first line and Value Y Y Y Y Y Y YY on the second line where N indicates the selection number the X s represent the num ber of free vends since the last reset and the Y s represent the equivalent value of free vend sales since the last reset If exit is pressed anytime during this operation the con troller will return to the Free Vend Accounting prompt If enter is pressed at the View Selection Costs prompt the controller will enter the free vend equivalent cost dis play mode by displaying Sel N Cost XX XX where the X s represent the last saved price that is not 200 00 for that selection A decimal will be displayed in the appropriate position Using up or down will cycle through each selection If exit is pressed anytime during this opera tion the controller will return to the Free
68. crease or decrease the minutes value Pressing enter again will save the displayed setting and return you to the Stop Hour prompt Pressing exit while in editing mode will return to the Stop Hour prompt without saving changes Use up to proceed to the next prompt Discount Selections Discount Selections If lt enter gt is pressed at the Discount Selections prompt the controller will display Selection N X where represents the selection number and X indicates whether that selection will be discounted or not Using up or down will allow you to cycle through each individual selection If enter is pressed at Selection N X the display will flash X discount status for the displayed selection Then pressing up or down will toggle X between 1 enabled 0 disabled When the desired setting is on the display pressing enter will save that setting and return to the selection level where the no longer flashes If the Selections X is set and saved all the selections will be set at once Use exit to return to the Discount Selections prompt Use up to proceed to the next prompt Discount Amount Discount Amount If enter is pressed at the Discount Amount prompt the controller will display current four digit discount amount 00 00 99 95 Using up or down will increase or decrease this am
69. cycle through the days of the week If enter is pressed at the YY X prompt X will flash indicating that it can be changed Pressing up or down will toggle X between 1 enabled and 0 disabled Pressing enter again will save the displayed setting and return you to the non flashing X prompt Pressing exit will return to the Start Day prompt 29 SECTION 3 Vender Programming 30 If enter is pressed at the Start Hour prompt the controller will enter the start time setting routine The display will show the current four digit hour and min ute setting in 24 format hour setting will be flashing to indicate that it can be modified Press ing up or down will increase or decrease the hour Pressing enter will stop the hour from flash ing and cause the minutes to blink indicating they can be modified Pressing up or down will increase or decrease the minutes value Pressing enter again will save the displayed setting and return you to the Start Hour prompt Pressing exit while in editing mode will return to the Start Hour prompt without saving changes Use up to proceed to the next prompt Stop Time Stop Time If lt enter gt is pressed at the Stop Time prompt the controller will enter the stop discounting time set ting routing Upon entry into this routine the dis play will show the first of the two stop ti
70. d Royal Vision Vender 230 VAC 50 Hz Five Button Service and Parts Manual 61 SECTION 5 Troubleshooting After pressing enter at Froducti on Test the vender will execute the production test Test ira will be displayed while the test is carried out If the vender passes the test F ass will be displayed Upon any failure in test the test will be terminated and a failure reason will be displayed This test only displays the last failure that caused the test to be terminated A list of potential failures is show below Note The production test can only be performed with the door CLOSED A Failure indicates a failure in the X axis B Failure indicates a failure in the Y axis C indicates a failure to find the magnet corresponding to the position for row and column Example Fasnet 25 indicates an inability to find the magnet for cell 25 D EOT indicates a failure to get to the end of travel of row and cell E SFEED indicates a failure to adjust motor speed SIGE 5 indicates a failure in the perimeter test to move along side 5 Muitiele Home Test Pressing enter at Multirele Home Test will cause the vender to home multiple times Test ina will be displayed during the test Fass will be displayed if the vender passes the test Fail will be displayed if the vender fails
71. d If voltage is found trace the harnessing from the DMC board to the port slide switch If any problems are found repair them or replace the harnessing FIGURE 5 15 Port slide switch and linkage arm Check the wiring to make sure it is not loose or disconnected Also make sure the switch and the metal linkage arm are mated properly Port slide switch Linkage arm gp b m FIGURE 5 17 Port slide springs The springs should be attached to the port slide assembly both ends Port slide springs two springs shaded in black in this illustration NS O N FIGURE 5 16 Port security latch Make sure this latch is not stuck It should move up and down freely 56 Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual SECTION 5 Troubleshooting BIH Below the product bin there is an infrared emitter Above the product bin below the coin box there is a detector The emitter projects 2 or 4 infrared beams which are received by the detector If an infrared beam is broken the display will show Femawe Frodiuct in sales mode door closed To test these sensors open the product bin In Sensor Test the display should change from BIH 0 1 1 Ifthe display does not change check to make sure the port bin is flush with the door Also make sure the port bin is relatively clean inside and clear of any de
72. dicating they can Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual 31 SECTION 3 Vender Programming be modified Pressing lt up gt or lt down gt will increase or decrease the minutes value Pressing lt enter gt again will save the displayed setting and return you to the Stop Hour prompt Pressing lt exit gt while in editing mode will return the controller to the Stop Hour prompt without saving changes e Blocked Selections If lt enter gt is pressed at the Blocked Selections prompt the controller will display All Selections X where X indicates whether all selections will be blocked or not Using lt up gt or lt down gt will allow you to cycle through each individual selection If lt enter gt is pressed at Block Selection N X the display will flash X block status for the displayed selection Pressing up or down will toggle X between 1 enabled or 0 disabled When the desired setting is on the display pressing enter will save the setting and return to the selection level where the block status no longer flashes If the Selections X is set and saved all the selections will be set at once Use exit to return to the Blocked Selections prompt From the Blocked Selections prompt use exit to return to the Selection Block ing X prompt T t Peu E t 5 Time If lt enter gt i
73. different signal the controller will determine which key has been pressed based on which input wire receives the output signal PIN WIRE FUNCTION NUMBERCOLOUR 1 BLACK ROW 2 2 WHITE ROW3 3 RED ROW 4 4 NC 5 6 7 8 9 10 GREEN COLI 11 BROWN COL 2 12 BLUE COL 3 13 ORANGE COL 4 14 NOT USED 15 YELLOW 5VDC 16 VIOLET EARTH Sold Out LEDS Position P4 and Ready To Vend Indica tors Position P4A These pinouts may be available in the future but at the time of this printing they are not available 24 Volt DC Power In Position P5 The two 2 wire har ness connecting to this pinout comes from the electronic power supply It is imperative the correct harness be con nected to this pinout If this harness is not connected or if power is lost to this connection you will noticeably lose all vender functions including power to the VFD display In addition on venders with the optional door lock unless the electronic door lock is equipped with a battery backup it will not be possible to open the vender s main door The coin mechanism will not accept coins and the refrigeration system will not run With this connector the wires can be in either position and the control board will not be affected PIN WIRE FUNCTION NUMBERCOLOUR 1 EARTH 2 WHITE 24 VOLTS DC 3 KEY 4 BLACK 24 VOLTS DC Environmental Controls Position P6 The wiring har ne
74. e RVV is equipped with a self diagnostic feature to aid in the repair and maintenance of the vender When servicing the vender pay close attention to the digital display When the vender door is opened the display will begin showing any error codes that are stored in memory If there are no errors the display will show None To enter the Service Mode press and release the blue Service Mode Button located on the VMC board The display will show Error Codes if there are recorded errors If lt enter gt is pressed at the Error Codes prompt the controller will enter the error display mode The display will show the first error summary code that has occurred If lt enter gt is pressed the controller will display the detailed error for the summary code The lt up gt and lt down gt but tons will cycle through any remaining error detail codes If lt exit gt is pressed while displaying any detailed code the controller will return to the summary code If lt exit gt is pressed while displaying any summary code the controller will return to the code level or Error Codes NOTE When troubleshooting errors with peripherals the appropriate peripheral service manual s should also be consulted for further tests and corrective actions Troubleshooting by Error Codes Check both the upper and lower vender door switches to see if either one is sticking or miswired If nothing is found at the door switch chec
75. e ballast plugged in Doing so can cause the ballast to generate a very high amount of electrical noise which can cause problems for or perma nently damage electronic components WARNING ELECTRIC SHOCK DANGER Power MUST be disconnected when working with or around the lighting system WARNING Vender Support Leg The RVV is equipped with a vender support leg This leg is similar to the levelling legs but is longer and is located in the bottom door hinge It is very critical that after the vender is placed on loca tion and is levelled that this support leg is brought down even with the ground oor or whatever surface the vender is placed on If the support leg is not making contact with the ground surface there is a possibility of the vender tipping over when the door is opened possibly resulting in broken bones dismemberment or even death 40 Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual SECTION 4 Vender Maintenance 6 Press lt enter gt The display should momentarily show RVV NG Product Cup 2 n ual Ca n 7 Press lt enter gt to go to the second shelf 8 Repeat steps 5 and 6 for the remaining shelves 1 2 9 After the last shelf has been calibrated Port should appear on the display Open the main door and press lt enter gt The cup should move to the port location 10 Align the outermost face of the cup with the outer edge of the port hook with
76. e controller will display Selection Switch XX where indicates the first selection switch that has been determined to be closed for more than 15 seconds If there is a selection key error navigation of the service menu will not be possible This error can only be cleared by manually correcting or replacing the keypad Changer By pressing enter at the Changer prompt the controller will display either 1 Changer Comm indicating no changer commu nications for more than 2 seconds 2 Tube Sense indicating a tube sensor error 3 Changer Inlet indicating no coins sensed by ac ceptor for over 96 hours 4 Tube Jam XX indicating a tube jam error for coin type XX 5 Changer indicating a changer ROM checksum error 6 Excessive Escrow indicating more than 255 escrow attempts since the last coin was accepted 7 Coin Jam indicating a coin jam 8 Low Acceptance indicating a low acceptance rate more than 2046 of the last 255 coins were slugs 9 Disconnected Acceptor indicating an un plugged acceptor or 10 Misrouted Coin indicating a coin had been improperly routed The Changer Comm error will be cleared when proper communications are re established After taking corrective action to manually fix the other Changer problems the errors may be cleared electronically via a hand held device or through the service mode using the clear bu
77. e fails replace the harness If all wires pass replace the cup logic board If the problem persists replace the Hall Effect sensor FIGURE 5 30 Elevator arm If the elevator arm is not parallel with bottom of the door hold the higher side steady and pull up on the lower side until it is level Elevator arm darker lines FIGURE 5 31 Locations of position P4 and the Hall Effect sensor Position P4 on cup logic board Hall Effect sensor Royal Vision Vender 230 VAC 50 Hz Five Button Service and Parts Manual 63 SECTION 6 Parts Catalogue RVV NG Main Controllers ITEM DESCRIPTION PART NUMBER 1 RVV NG Vender Main Controller 836167 2 Power Supply Harness RVV 842551 3 DMC MDB Harness eese enne 842555 4 Delivery Door Power Signal Harness NG 842552 5 Port Delivery Door Switch Harness 842553 6 Touch Pad Harness RVV 842550
78. e ie e rer ipee EE aunt 815611 Gear 3 48DP cete ee he reete eene 803108 Plunger Motor Assembly eem ene 839052 Sensor Cover in nemen deter ete ee Eden 815607 Cup Detector Board em eee eene 836189 Cup Emitter Board eene sene 836190 Cup Logic Board 836191 Floor RVV 815605 Screw 48 11 x 1 2 Plastite ue eet 902036 Hinge Stainless inesse seed 812395 Pop Rivet 1 8 ree pid eee Eee ep te 908001 Cup Trip Arm 356816 Nut 6 32 Black Acorn serial numbers 200626 and before only 905042 Clear Lens Emitter titt tee cote ire tede 815609 Filter for Detector 815608 Cup Hall Effect Sensor and Harness 5 842544 8 3 aia le tt ean Pulley Vee Grooved RVV 815577 RVV NG inicien Anania deer ere tpe nere cos 815578 Screw drive Type U 7 x 1 2 secures cup 902038 Optical Receiver Board Harness to Detector 842545 Cup Sensor Transm
79. e the last error reset the display will show None If an error has been detected since the last error reset the display will show the first summary error code that has occurred such as Vend which would indicate a vend error Pressing up or down will allow you to cycle through all of the summary error codes that are pres ent Pressing enter at the displayed summary error code will allow you to view the detailed error codes beneath the summary error heading Pressing up or down at this point will allow you to cycle through all of the detailed error codes that are present beneath the summary error code If the exit button is pressed at anytime during this operation the controller will return to the Error Codes prompt Press the up button to proceed to the next prompt Return to Sales For further details on reading error codes see Error Codes in the Internal Service Menu section to Beles If lt enter gt is pressed at the Return to Sales prompt controller will return to the sales mode 39 SECTION 4 Vender Maintenance Vender Maintenance What to Clean WARNING Electrical and electronic components should NEVER be subjected to water Do not use hoses or pres sure washers to clean the interior of the vender Belts The belts should always be kept clean and free of debris to ensure efficient operation as well as to extend the
80. eaves our premises It is the owner or lessor s responsibility to maintain the vender in a safe condition See installation insert located in the coin box of a new vender for proper installation procedures and refer to the service manual for recommended maintenance procedures If you have any questions please contact the Technical Services Department at 1 304 728 7056 Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual REGULATIONS Read the safety segment before installation or service Test for proper earthing before installing to reduce the risk of electrical shock and fire Turn off or disconnect power cord from power source before servicing Only fully trained service technicians should service vender when vender has power Remove any product before moving a vender Use appropriate equipment when moving a vender Always wear eye protection and protect your hands face and body when working near the refrigeration system Use only authorised replacement parts Be aware of inherent dangers in rocking or tipping a vender SECTION ELECTRICAL HAZARDS GENERAL ADVICE Careless or improper handling of electrical circuits can result in injury or death Anyone installing repairing loading opening or otherwise servicing a vender should be aware of this precaution Apply all of the normal precautions when handling electrical circuits such as Refrigeration servicing to be performed by qualified pers
81. efrigeration Relay The refrigeration relay is located in the lower left section of the vender s cabinet near the main wiring harness The refrigeration relay is responsible for powering the compressor and condenser fan motors The refrigeration relay consists of a coil powered by the control board 24 VDC and a switch When the control board completes the circuit to the refrigeration relay the relay will energise closing the contact between the common and the normally open positions When this happens power 230 VAC travels from the refrigeration relay to the main wiring harness for the refrigeration unit Condensor Fan Motor REFRIGERATION CYCLE 1 The rising temperature in the cooling compartment is reported to the control board through the tem perature sensor 2 The control board registers the current temperature inside the vend er s cabinet When it rises equal to or above the pre programmed cut in temperature the control board will complete the circuit to the refrigera tion relay to energise its coil 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Direction of Royal Vision Vender NG 230 VAC 50 Hz Five Button Service Parts Manual SECTION 2 Vender Component Explanation 3 The refrigeration relay coil closes the contact between the common and normally open positions allowing 230 volts to travel to the main wiring harness to start the compressor 4 The
82. egin At the end of this 30 minutes the vender will stay in normal operating mode as long as the temperature remains 5 C or below If the vender is 5 C or below at power up the vender will stay in normal operating mode If the door is open after power up and the temperature is 5 C or below and stays at 5 C or below a 30 minute timer will start after the door is closed If the temperature is above 5 C after 30 minutes the vender will display Out of Order Any time the vender is in a normal operating mode and the temperature reaches above 5 C a 15 minute timer will start If after 15 minutes the temperature remains above 5 C the vender will display Out of Order REFRIGERATION COMPONENTS The refrigeration system is a sealed system Described in this section are explanations of the refrigeration system s major components Compressor The compressor is an hermetically sealed unit located beneath outside the cooling compartment The compressor is a pump driven by the compressor mo tor which draws low pressure vapour refrigerant from the evaporator coil compresses it and forces it into the condenser under high pressure The motor is started and controlled by the refrigeration relay Condenser The condenser is located beneath outside the cooling compartment next to the compressor It can be seen from the front with the door open The condenser removes heat from the high pressure vapour discharged from the c
83. en 0 disabled and 1 enabled When the desired status is displayed pressing enter will save that status and return to the Switch Description X display The following information describes the various machine configuration options e Multi Price This option is used to toggle between the single price and multi price modes In the single price mode the price of selection 1 will be used for all selections In the multi price mode each selection can be set to a different price If X 0 single pricing is used If X 1 multi pricing is used e C2 Additional Menu This option is used to enable the Additional Menu which contains several more mode options than avail able in the standard service menu If X 0 the Additional Menu will not appear If X 1 the Additional Menu will appear e C4 Summary MIS This option is used to turn on the display of the total machine sales and total machine cash values in the open door mode If X 0 only errors will be displayed when the door 15 open If X 1 sales and cash totals will be displayed and Errors or No Errors will replace the error codes when the door is open 27 SECTION 3 Vender Programming e C5 Door Switch Reset MIS This option is used to allow the door switch to reset all resettable MIS resettable cash and sales counts etc If X 0 all resettable MIS registers are reset only when the command is received fr
84. ensation under the X motor encoder cap If condensation is found refer to X motor troubleshooting below Product cup does not nd shelf does not pull product or pulls out roduct only half way ntin proga 225 Check to make sure back wheels of the product cup are locked into the back rail closest to glass and are properly seated in If all the above does not help replace the product cup assembly Product cup moves left and right in 5 Check the connections at the X motor cm increments and then up about 20 Check the connections at position P2 on the DMC board cm then back down If all the above is good replace the X motor Product cup begins its homing Check the connections at the Y motor sequence but fails to move up or Check the connections at position P1 on the DMC board down after nding home Cup then moves to the left of the door and the If all the above is good replace the Y motor display shows OUT OF SERVICE Make sure there is nothing blocking the optic sensors in the product cup Display shows OUT OF SERVICE Remove the product oor and check the connections from the emitter and aner the door Is Snu an me detector boards to the logic board in the cup positions P6 and P7 product cup performs its homing routine Cup does nd the home Remove the covers to the emitter and detector boards to make sure the two position then shows OUT OF boards are
85. est Display prompt will cause the controller to enter the display test routine This routine allows you to test the display Upon entry into this routine all segments of the display will light up The test will continue for six seconds and then the controller will return to the Test Display prompt Press the up button to proceed to the last prompt in the test mode Relays Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual 25 SECTION 3 Vender Programming Relays Pressing lt enter gt at the Test Relays prompt will cause the controller to enter the relay test routine This routine allows you to test the refrigeration evaporator fan heater and light control relays Upon entry into this routine the display will show the state of the first relay Compressor where X On Pressing lt up gt or lt down gt will cycle through the available relay tests listed below Activation of lt enter gt at the displayed relay will toggle its state Note To prevent equipment malfunctions relay states should not be toggled more than once every 10 sec onds If lt exit gt is pressed at anytime the controller will return to the Test Relays prompt Compressor controls the compressor relay controls evaporator fan relay Lighting controls the sign front light relay Heater controls the optional heater relay Set Pr
86. est to be terminated Following is a list of potential failures SECTION 3 Vender Programming Failure X indicates failure in X axis 2 Failure Y indicates a failure in the Y axis 3 MAGNET indicates a failure to find the magnet corresponding to the position for row and cell 4 EOT RC indicates a failure to get to the end of travel of row and cell 5 SPEED indicates a failure to adjust motor speed 6 SIDE S indicates a failure in the perimeter test to move along side S This test allows manufacturing to run an all over test of the machine settings Pressing exit will terminate the test and return the display to duction Test Note The production test will only start if the door is CLOSED 7 Multiple Home Test Pressing enter at Multiple Home Test will cause the vender to home multiple times Test ing will be displayed while this test is carried out Pass will be displayed if the vender passes the test Fail will be displayed if the vender fails this test where represents a failure reason This test allows service personnel to ob serve if there is any consistency in finding home Pressing exit will terminate the test and return the display to Multiple Home Test Note The production test will only start if the door is CLOSED Test Display Pressing enter at the T
87. evert to pote uas 28 Exact Change Only 29 Coin 29 At dte cioe S ir 29 Set DISCOUMS TED M 29 Selection Blocking 17273 tmn 31 Set TUM 32 ISerrigeratiQriouu cese loci etat cte 33 Lighting Control uos rotate hoe Sa tb 35 Preview Password et cert e dent ees eoa iode 36 Set Langiddgec secs e te cose dr std 36 TABLE CONTENTS continued Manual Over RIdes utet ed e he Ee tome Sales hte eret ten ee aes eene en External RI E Sales 3 Return to E SECTION 4 Vender Maintenance Whatlo Clear siete Seti re cot t near we OP Preventive RVV NG Product Cup Manual Calibration SECTION 5 Troubleshooting Troubleshooting by Error
88. gged into an earthed electrical outlet to pro tect customers from electrical shock If the outlet is not equipped with an earthed socket have one installed by a qualified electrician Do not use an extension cord When necessary the power cord is to be replaced only with factory supplied item and must be installed by a qualified service person After plugging the vender s power cord into the AC volt age source the following should be observed 1 The fluorescent bulbs will illuminate if the door is closed 2 The refrigeration compressor will start to run after ap proximately 5 7 minutes with the door closed 3 evaporator fan will run and 4 Vacuum Fluorescent Display will light The control board is equipped with a battery back up for use in the event of a power loss The battery is used to retain important programming information such as space to sales prices etc so that it will not be erased if power is lost or the vender is unplugged Programming the Vender All programming of the vender is done in the Service Mode To enter the Service Mode open the vender s door and press and release the Service Mode Button located on the controller board For programming instructions see the section entitled Vender Programming later in this book Loading the Vender Package Loading Qty Col eser 7 Front of
89. gging it directly into a power source If the unit still does not operate a problem exists within the sealed unit 2 If sealed unit runs when plugged into an external power source the problem more than likely lies be tween the control board the refrigeration relay and the main wiring harness Royal Vision Vender 230 VAC 50 Hz Five Button Service and Parts Manual 17 SECTION 2 Vender Component Explanation Ballast The ballast acts as a transformer to convert conventional voltage 230 VAC to a higher voltage required to energise the vender s fluorescent lights The ballast is located in a metal tray in the bottom of the vender s door along with the electronic power supply and the fusebox assembly To remove this metal tray remove the screw from each end of the metal tray with a Phillips screwdriver WARNING Before removing the bal last tray remove power from the vender by unplugging the main power cord from the AC voltage source wall outlet Note Power to the ballast is interlocked via a circuit interruptor located in the ballast box assem bly When 5 door is open the circuit interrup tor shuts off power to the ballast For troubleshooting purposes a specialised tool is required to engage the circuit interruptor Power to the ballast is also controlled by a relay which is in turn controlled by the logic of the vender 5 control board See SECTION 3 VENDER PROGRAMMING for informati
90. gt is pressed at the Card Counters prompt the controller will enter the card counter display mode by displaying Total Vends XXXXXXXX on the first line and Value the second line X s represent the number of all card vends over machine life and the Y s represent the value of all card sales over machine life Using lt up gt or lt down gt will cycle through each selection by displaying Sel Vends XXXXXXXX on the first line and Value YY YYYY YY on the second line N will represent the selection number The indi vidual counts are resettable If exit is pressed anytime during this operation the controller will return to the Card Counters prompt Press up to continue to the next prompt Token Counters Token Counters If lt enter gt is pressed at the Token Counters prompt the controller will enter the token counter display mode by displaying Total Vends on the first line and Value YYYYYY YY on the second line Token Counters functions exactly as Card Counters does ex cept that it counts token vends instead of card vends See above If lt exit gt is pressed anytime during this operation the controller will return to the Token Counters prompt Press lt up gt to proceed to the next prompt Free Vend Ac counting Free Wend Accountins If enter is pressed at the Free Vend Accounting prompt the
91. guide these components Make sure that these tracks are kept clean and free from foreign material such as dirt syrup or other debris Use a wet cloth to wipe these tracks clean Avoid using any type of silicone or lubricant as they may tend to collect dirt and will adversely affect performance Lubrication Latch Strike Nut The latch strike nut should be lubricated Refrigeration Unit The refrigeration unit is a sealed system that does not require any lubrication Also the condenser and evaporator fan motors do not require any lubrication Preventive Maintenance Vender Levelling Make sure that the vender is level when placed on site If the vender is not properly levelled condensate may not drain properly An unlev elled vender may also cause improper vending such as product not vending from cells product vending slowly from cells product not being delivered to the delivery bin or product jamming Lighting System The lighting system contains high voltage Power MUST be disconnected when work ing with or around this portion of the vender Light bulbs should be replaced whenever one or more of the bulb ends are blackened or discoloured or when the lights are flickering or are not lit and it has been determined that the ballast is good Replace these bulbs as soon as it is deter mined they are bad If it is decided not to use the light ing system the ballast MUST be unplugged DO NOT remove the bulbs and leave th
92. he metal plate the emitter board sits on is properly inserted into the two metal tabs under the port assembly Refer to Figure 5 22 5 Ifall the above is good replace the detector board first Test the vend mechanism If the error still exists replace the emitter board FIGURE 5 21 Locations of emitter and detector boards Check the harnessing to both of these boards The detector board is located under the black plastic cover on the top of the port box housing 5 The emitter board is located under the port box housing attached to the port housing bottom FIGURE 5 22 Locations of metal tabs Check to make sure the two metal tabs on the emitter board s metal mounting plate are inserted properly 58 Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual SECTION 5 Troubleshooting V Meteor Encoder Test After pressing enter at Matar Encoder Test the display will show in real time the encoder counts of the cup s position Pressing up or down will move the cup 450 or 450 encoder ticks respectively Pressing right or left will move the cup 300 or 300 encoder ticks respectively This test allows service personnel to determine whether or not the encoders are counting correctly and whether or not the belts are faulty Pressing exit will terminate the test Note The motor encoder te
93. helf R X where R is the shelf number is the number of the cell on shelf R and X is the currently assigned state 1 assigned or 0 unassigned Using lt up gt or lt down gt will allow you to cycle through the cells on shelf R Pressing lt enter gt at when Cell RC X or Entire Shelf R X is displayed will cause X to flash Press lt up gt or lt down gt to toggle X between 0 and 1 When the desired setting is displayed press lt enter gt to save the displayed status and return to the Cell RC X or Entire Shelf R X prompt where X no longer flashes If lt exit gt is pressed the dis play will return to the Selection NN prompt In order to save all settings scroll to the Save Settings prompt and press lt enter gt Notes Selection pricing must be aligned with the space to sales assignments It is not possible to create a Custom StS assignment with products linked across shelves If custom is entered after setting the system to use Option 3 the system reverts to Option I and starts the editing process Vend Evenly X If lt enter gt is pressed at the Evenly X prompt you will be able to toggle between Vend Evenly 0 off and Vend Evenly 1 on by pressing lt up gt or lt down gt If Vend Evenly is set to 0 the controller will vend in a FIFO first in first manner FIFO vending corre sponds to vending from one cell until
94. ices If lt enter gt is pressed at the Set Prices prompt the controller will enter the selection price setting mode If multiple prices are enabled the controller will display All Selections for a universal selection price If lt up gt is pressed the controller will cycle through the various price setting options All Selections Shelf N or Price Selection NN If single price mode is enabled only a single price can be adjusted In single price mode Single Price will be dis played after pressing lt enter gt at the Set Prices prompt If lt enter gt is pressed at Single Price the display will show XX XX where the X s represent the current single price setting Pressing lt up gt or lt down gt will increase or decrease this price When the desired price is displayed press lt enter gt to save that price and return the controller to the Single Price prompt If lt enter gt is pressed while Selections is displayed the display will show Selections YY YY where YY YY is the current price for all selections in the machine Use up or down to increase or decrease the price then press enter to save it If enter is pressed while Shelf is displayed where represents a shelf number the display will show where YY Y Y is the price for all of the products on that particular shelf Use the u
95. ill be stopped Press exit at Vend to return to the Test Vend prompt Press up to proceed to the next prompt Test Select Switches e Test Select Switches If lt enter gt is pressed at the Test Select Switches prompt the controller will enter the selection switch test mode The display will show Selection 12 the switch number of the lt enter gt key With each sub sequent press of a selection switch the display will show that particular selection switch number on the display Keys labelled 1 9 are displayed as 1 to 9 the 0 and keys are displayed as 10 11 and 12 respectively To exit the selection switch test mode hold the lt exit gt key for more than 3 seconds This will return the controller to the Test Select Switches prompt Press the lt up gt button to proceed to the next prompt Calibrate Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual Figure 3 2 e Calibrate Pressing lt enter gt at the Calibrate prompt will cause the controller to enter the vend mechanism calibration routine This routine allows the operator to calibrate shelf and delivery port positions Upon entry into this routine the display will show Password Pressing lt up gt or lt down gt will scroll through menu options Password Shelf Shelf Position 0 and Port X Pressing enter at the Passwo
96. ills will always go to the cash box If X 0 Bill Escrow is disabled If X 1 Bill Escrow is enabled im Revert If lt enter gt is pressed at Revert to Defaults prompt Are you sure will be displayed If lt exit gt is pressed at this prompt no settings will be cleared and the display will return to the Revert to Defaults prompt If lt enter gt is pressed all system configurations will be returned to their default values factory settings and the display will show VMC Re initialized for approximately three seconds The display will then return to the Revert to Defaults prompt Space to Sales Prices Configurations Language and time assigned features will all be reset to defaults DEX accounting fields real time clock settings and error conditions will not be reset Use lt up gt to proceed to the next prompt Exact Change Only Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual SECTION 3 Vender Programming Dhansze The Exact Change Only menu configures the value that the controller will use to control the EXACT CHANGE ONLY indicator If the controller determines that it can not return the exact amount of this value and every value in increments of the least coin tube value less than it then the indicator must be turned on For example given a least tube coin of 0 05 and an ECO value of 30
97. irst four numbers represent the year the vender was produced The fifth and sixth digits represent the week within that year the vender was produced The first letter represents the style of the vender The second letter represents the location where the vender was built and The last five digits represent the number of that vender built within that week REFRIGERATION SERIAL PLATE The Refrigeration Serial Plate is located on the front of the vender s refrig eration unit mounted on the kick plate It looks similar to the Vender Serial Plate with the exception that the model number specified is the refrigeration unit model There is currently one model in use Model 8000V Compressor size Super 1 3 Horsepower Usage RVV Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual 9 SECTION 2 Vender Component Explanation Vender Component Explanation Vender Main Controller including pinouts The vender s main control board VMC is responsible for most vender operations The VMC is the larger of the two printed circuit boards located in the upper left corner of the inside of the door The boards are protected by a cover Removing this cover will expose the boards along with all wiring connections to the boards IDENTIFICATION The RVV NG s VMC can be easily identified by a Royal Vendors part number decal on the capacitor of the VMC board OPERATION REQUIREMENTS The VMC requires ap
98. isplay will flash the current status Pressing up or down will cause the flashing status to toggle between 1 and 0 When the desired status is displayed pressing enter will save that status and return you to the Free Vend X display status no longer flashing If Free Vend is enabled Free will be displayed immediately after the POS message If X 0 free vend will be disabled when the key switch is activated If X 1 free vend will be enabled when the key switch is activated Note All free vends will increase free vend MIS counters VA3 No Vend If enter is pressed at the Vend X prompt where X is the current status either 1 or 0 the display will flash the current status Pressing up or down will cause the flashing status to toggle between 1 and 0 When the desired status is displayed pressing enter will save that status and return you to the Vend X display status no lon ger flashing If Vend is enabled no selections will be allowed to vend and Sale message will be displayed If X 2 0 no vend will be disabled when the key switch is activated If X 1 no vend will be enabled when the key switch 15 activated Note If both Free Vend and No Vend are en abled No Vend will be given priority no vending will be allowed Selection Blocking If enter is pressed at the Selection Blocking
99. isplayed If no other errors of the current type exist the next error summary code will be displayed or No Errors will be displayed if no other errors exist The error summary codes and their corresponding detailed error codes are as follows Control System By pressing lt enter gt at the Control System prompt the controller will display 1 Door Switch indicating the door switch has been open for more than an hour 2 RAM Checksum indicating the machine setup information has been corrupted 3 DC Under Voltage indicating that the average rectified voltage was under 20VDC for more than 30 seconds 4 DC Over Voltage indicating that the average rectified voltage was over 45VDC for more than 30 seconds 5 System Scale Factor indicating one of the credit peripherals has introduced an incompatible scaling factor 6 Inlet Sense indicating the machine s coin inlet sensor has been blocked for more than a minute note this is an optional component not installed on all venders or 7 Inlet Blocked indicating two coins were sensed at the inlet sensor but didn t make it to the changer within 10 seconds After taking corrective action to manually fix the Control System errors the errors may be cleared electronically via a hand held device or through the service mode using the clear button Selection Switch By pressing enter at the Selection Switch prompt th
100. itter Harness to Emitter 842546 X belt Cup Clamp not part of Product Cup Assembly 815598 Screw 8 32 x 3 4 used to secure X belt Cup 901104 Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual 71 SECTION 6 Parts Catalogue Elevator Assembly RVV NG 356847 Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual 72 SECTION 6 Parts Catalogue ITEM ON OAR BPA DOA Elevator Assembly RVV 356847 DESCRIPTION PART NUMBER Screw 8 32 5 8 Pan 901103 Centre Support tede dede enne 815573 Motor Mount RVV aart 815591 X bar Sign Holder 356818 Vee Grooved Rail RVV 813037 Guide Rail RVV NG econtra donec dade dene dne dede arent 813038 Traveler Motor Mount RVV 812391 X motor Assembly 356855 Gartier Left RVV IN reri nne ee ooa ova er 815592 Traveler Left Side RVV 812390 X idler einen diete et 803101 Screw 10 24 x 1 2 Flat
101. k the connector for the switch cable running to the VMC board Also check to see if the harness has broken or pinched wires Replace the door switches if defective Repair or replace the switch harness to the VMC board Door Switch Indicates that one or both of the door switches has been open for more than one hour RAM Checksum Indicates that the machine setup information has been corrupted If error shows up frequently contact Royal Vendors Customer Support No test available Check for shorts or crimped smashed wires in the vender Replace any damaged cables If no damage cables can be found and repaired then replace the power supply Control System DC Under Voltage Indicates that the voltage from the power supply was under 20 VDC for more than 30 seconds DC Over Voltage Indicates that the voltage from the power supply was over 45 VDC for more than 30 seconds Replace the power supply 42 System Scale Factor Indicates that one of the credit peripherals has introduced an incompatible scaling factor Check the connections of the changer harness Make sure changer is plugged up and working Make connections to the harness or replace the changer Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual SECTION 5 Troubleshooting Error Type Detailed Error Code Test Procedure Corrective Action Changer Comm Indicates no changer communications for
102. l cycle through the days of the week If enter is pressed at the YY X prompt X will flash indicating that it can be changed Pressing up or down will toggle X between 1 enabled and 0 disabled Pressing enter again will save the displayed setting and return you to the non flash ing X prompt Pressing exit will return the controller to the Start Day prompt Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual 35 SECTION 3 Vender Programming 36 If enter is pressed at the Start Hour prompt the controller will enter the start time setting routine The display will show the current four digit hour and min ute setting in 24 hour format hour setting will be flashing to indicate that it can be modified Pressing up or down will increase or decrease the hour Pressing enter will stop the hour from flashing and cause the minutes to flash indicating they can be modified Pressing up or down will increase decrease the minutes value Pressing enter again will save the displayed setting and return you to the Start Hour prompt Pressing exit while in editing mode will return the controller to the Start Hour prompt without saving changes Stop Time If enter is pressed at the Stop Time prompt the controller will enter the stop lighting control time set ting routing Upon entry into this routine the di
103. lection or if a valid selection that becomes sold out is made this option will be over ridden and an escrow will be honoured If X 0 forced vend attempt is disabled If X 1 forced vend attempt is enabled Note that force vend has no effect on the card reader once a card is inserted it can always be returned to the customer via the escrow lever on the changer or return button on the card reader 28 e C9 Multi Vend This option will allow multiple purchases without re entering coins If enabled instead of immediately returning the change after a vend the credit will remain on the display to be used for another selection An escrow request will be honoured at any time This option will take precedence over the force vend option after the first vend has been completed If X 0 multi vend is disabled If X 1 multi vend is enabled Conflicting Options In order to avoid conflicts between options and poten tial cheating of customers it is recommended that the following rule be followed If Cheat Mode is disabled C6 0 then both Bill Ac ceptance Checking and Bill Escrow should be enabled C7 amp CIO 1 This is the only way to ensure the customer will never be cheated e C10 Bill Escrow This option will allow escrowing of bills If enabled and the current bill value inserted takes the accumulat ed credit over the maximum price the bill will be held in the escrow position If the rule is disabled b
104. left 6 RIGHT Move elevator cup right 8 BACKWARD Decrease previous down 0 CLEAR Clear errors Escape cancel exit ENTER OK accept save The controller will automatically return to the Sales Mode if No response from the touch pad is received for approxi mately five minutes The service mode button is pressed a second time The Return mode is activated with door open The door is actually closed If credit exists the credit amount will be displayed after returning to the Sales Mode MENU SYSTEM When programming you must first use the programming buttons listed above to manoeuvre through menus and sub menus before you will be allowed to accomplish your task Each menu consists of various items or modes such as Set Prices Mode or the Set Time Date Mode There are two menus 1 INTERNAL Service MENU This menu is available only with the vender s door open It is accessed upon pressing the control board s mode button 2 EXTERNAL MENU This menu is available by enter ing the proper external password with the vender s door closed See Preview Password in the following sec tion From this menu cash sales counts and vender errors can be read but not cleared Note Programming flowchart located in rear of manual Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual 19 SECTION 3 Vender Programming Internal Service
105. lt down gt will allow you to toggle Set back 1 hour at 1 00 a m on last X between 1 enabled and 0 disabled Pressing Sunday in October lt enter gt will save the displayed setting and return you NA North American rules to the non editable Conserve Energy prompt Use Set forward 1 hour at 2 00 a m on first lt up gt to proceed to the next prompt Start Time Sunday in April Note Conserve Energy is overridden when Set back 1 hour at 2 00 a m on last Health Safety is active See Health Safety next Sunday in October page Display Time Start Time If lt enter gt is pressed at the Display Time X prompt the display will show Display Time X where X will be flashing If X 0 this indicates that the cur rent time will not be displayed with the POS message in sales mode If X 1 the time will be displayed in sales mode Using up or down will toggle the value of X If enter is pressed at this point the currently displayed value of X will be saved and you will be returned to the non editable Display Time prompt Use exit to return to the Set Time Date prompt If enter is pressed at the Start Time prompt the controller will enter the start energy conservation time setting routing Upon entry into this routine the display will show the first of the two start time setting modes Start Day or Start Hour Pressing up or
106. me setting modes Stop Day or Stop Hour Pressing lt up gt or lt down gt will cycle between the two Pressing lt exit gt at this point will return to the Stop Time prompt without saving any changes If lt enter gt is pressed at the Stop Day prompt the controller will enter the day of the week setting routine The display will show YY where YY is the day of the week Monday Tuesday Wednes day Thursday Friday Saturday Sunday or Every Day and X is either 1 or 0 Pressing up or lt down gt will cycle through the days of the week If enter is pressed at the YY X prompt X will flash indicating that it can be changed Pressing up or down will toggle X between 1 enabled and 0 disabled Pressing enter again will save the displayed setting and return you to the non flashing X prompt Pressing exit will return to the Stop Day prompt If enter is pressed at the Stop Hour prompt the controller will enter the stop time setting routine The display will show the current four digit hour and min ute setting in 24 hour format The hour setting will be flashing to indicate that it can be modified Press ing up or down will increase or decrease the hour Pressing enter will stop the hour from flash ing and cause the minutes to blink indicating they can be modified Pressing up or down will in
107. more than 2 seconds Check serial changer and MDB harnesses Tube Sense Indicates a tube sensor error Tube Jam XX Indicates a tube jam error for coin type XX Changer ROM Indicates a changer ROM checksum error Check changer tubes and payback for blockage Unplug vender and wait at least 5 seconds replug machine Manually clear error Check escrow lever and Excessive Escrow In associated mechanisms dicates more than 255 escrow attempts since the last coin was accepted Go to open door mode and wait for 30 seconds Changer Manually clear the error Check changer acceptor for jammed coins or other obstructions Coin Jam Indicates a coin jam Check changer acceptor for Low Acceptance Indicates obstruction or dirt a low acceptance rate more than 20 of the last 255 coins were slugs Drop coins in tubes and payback for blockage Disconnected Acceptor Indicates an unplugged coin acceptor Misrouted Coin Indicates a coin had been improperly routed Bill Val Comm Indicates no bill validator Ensure bill cash box is empty and that the cash box is prop erly closed and in place Bill Stacker Full Indicates a full bill stacker Bill Motor Indicates a defective bill acceptor motor Bill Jam Indicates a bill Bill Validator jam error Replace any harnessing found to be defective Check changer tubes for Clear tube blockage if found If blockage no blockage
108. n Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual 75 SECTION 6 Parts Catalogue 76 ITEM AN 3 Port Box Assembly 356541 DESCRIPTION PART NUMBER Port Box Bottom with Studs 356538 Delivery Box Wrapper ione 815547 Port 337527 Carriage Bolt 1 4 20 1727 901007 Weight Bracket with Studs RVV 337598 Port Box Weight RWV Re 337528 Pop Rivet 1 8 diameter 0 126 0 187 908007 803079 Screw 8 32 3 8 Pan 901011 Keps M M 905001 Steel Pop Rivet 1 8 dia x 0 256 Ig em 908009 Port Bottom 356566 Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual SECTION 6 Parts Catalogue Port Box Housing Assembly 356517 ITEM DESCRIPTION PART NO ITEM DESCRIPTION PART NO 1 Port Housing Bottom RVV 337524 11 Screw 6 32 x 1 2 901108 2 Port Housing Right 337522 12 Nyliner Thomson
109. ng to the X encoder Make sure the connection at the encoder is tight with no wires loose backed out etc Refer to Figure 5 25 Ensure that the harnessing at pinout P2 on the DMC board is tight with no wires loose backed out etc 4 Using an ohmmeter check for continuity on all wires in the harnessing from the DMC to the X encoder If any wire fails replace the harness If all wires pass replace the X encoder If the problem persists replace the DMC FIGURE 5 24 X motor encoder Remove this cap and check for condensation moisture under it Royal Vision Vender 230 VAC 50 Hz Five Button Service and Parts Manual 59 SECTION 5 Troubleshooting FIGURE 5 25 X motor connections Make sure the at the connections on B X motor are tight with no wires loose cut pinched backed out etc C Encoder count is correct but the belts do not move the mechanism the correct distance 1 Y axis up and down movement a Check the tension of the Y belts If the belts are loose adjust the belt tension To tighten the belts first loosen the security screw then adjust the tension screw Once the belt has proper tension re tighten the security screw Refer to Figure 5 26 b Check the top idler assembly and Y motor for loose pulleys Refer to Figure 5 27 If loose pulleys are found replace them If the pulley on the motor is loose replace the motor c If tension is correct and no pulley
110. nn enne 281010 5 Evaporator Cover RVV M 337026 6 Bottom Air 337008 7 Evaporator Fan Housing 337001 8 Fanport Side RVV 356004 9 dcm 356003 10 Wall RVV 356002 11 Inner Wall Bracket 356006 12 Evaporator Slide 337006 13 Air DUCE RVV NG 356000 14 Sensor 810085 82 Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual Programming Flowchart 2002 14 AI H 1 junouuy fjejes 195 suonoe es pexoolg suonoe es 1unoosiq uonoejles Keg dois lt 2 420 es dois Keg dois eui dois eui ues e qeu3 noH 9015 anon pes Keg dois Aeq ueis eun dois H own reis H m suop Keg ueis HES
111. nside the cup are seated properly and are in their correct positions Refer to Figure 5 8 3 Using an ohmmeter check for continuity on all wires in the harnessing from the DMC to the cup logic board If any wire fails replace the harness If all wires pass replace the cup logic board If the problem persists replace the driver motor Refer to Figure 5 6 FIGURE 5 7 Location of position P2 Make sure the harness at the connection on the logic board is tight with no wires loose backed out etc Position P2 FIGURE 5 8 Gears inside cup Ensure that the gears are seated properly in their correct positions 3 Qui b ni Bum BN P 4 i f Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual 51 SECTION 5 Troubleshooting IV _ Sensor Test Pressing enter at Sensor Test will cause the vender to display the current state of the sensors on the DMC Drive Mechanism Controller board The following will be displayed MAG 021 Y 0711 CS Ori 071 These codes correspond to the following corresponds to the Hall Effect home sensor that is used for finding the home position in the X axis corresponds to the Y axis home sensor corresponds to the cup sensor corresponds to the port door BIH corresponds to the delivery bin sensors emitter and detector or 1 corresponds to the sensor s state 0 off
112. o X motor troubleshooting below Make sure the elevator gantry is level and the gantry is all the way down Product cup not nding the home the vertical home switch position Cup continually moving Check the wiring to the vertical home switch up and down about 15 cm HOME Check the wiring on the black and red wires at position 1 on the DMC board SENSOR error If all the above is good replace the vertical home switch If this does not x the issue replace the DMC board Make sure the shelves are pushed in and seated properly in the shelf runners Check to make sure the door is properly closed and the lights turn on Product cup does not nd shelf Check to make sure the shelf is ush with the cabinet and is level does not pull product or pulls out Remove the fuse from the bottom of the door and drive the product cup left product only half way continued right using the X belt Make sure there no binds and the cup drives on next page smoothly all the way from the far right to the far left Check the calibration Refer to Section 4 Vender Maintenance for calibration instructions 46 Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual SECTION 5 Troubleshooting Error Problem Possible Cause Corrective Action Check to make sure the X magnet is located in the left hand corner of the odd numbered cell behind the price label that the product is not nding Check for cond
113. oaded within it The refrigeration system comes as a completely sealed unit and should never be cut or tapped into or the warranty will be voided OPERATION REQUIREMENTS The refrigeration system requires 230 volts AC from the main wiring harness for it to operate The main wiring harness will get its voltage for the unit from the refrigera tion relay COOLING SOFTWARE FEATURES The RVV NG controller software includes the following refrigeration modes and features Normal Mode Energy Saving When the main door is closed and switches are made the controller counts the number of refrigeration cycles When this number equals a stored counter the refrigeration unit converts from a pull down mode in which the evaporator fan runs continuously to a normal mode in which the evaporator fan runs only when the compressor is on This process normally takes about 24 hours after the door is shut with a complete product reload in a 24 C ambient environment Defrost Mode The defrost feature is a 30 minute period in which the compressor is shut off and the evaporator fan is allowed to run The defrost feature is initiated by a timer The factory setting is three hours but this setting may be adjusted in the service menu If the unit is already in the defrost mode when the door is opened the defrost function will continue after the door is closed Because of that the compressor may not restart for as much as 30 minutes after
114. om hand held device HHC If X 1 all resettable MIS registers are reset when the door switch is sensed as open and at least one of the resettable MIS registers has been read 1 indi vidual cash and sales counts e C6 Cheat Mode This option is used to prevent vending with insuf ficient change to pay back correct change after a pur chase If disabled and the correct change cannot be paid back the vend is aborted and the deposited credit is returned if possible If X 0 the cheat mode is disabled If X 1 the cheat mode is enabled e C7 Bill Acceptance This option is used to allow higher order bills to be accepted without the risk of cheating the customer If enabled a bill is not accepted unless the controller verifies that it has enough change to cover the bill s value plus any accumulated credit If X 0 high order bill acceptance is disabled If X 1 high order bill acceptance is enabled e C8 Force Vend This option prevents the machine from becoming a change maker When this mode is enabled escrow of coins is allowed until any of the following three events occurs 1 Any bill is inserted into the bill acceptor 2 Any cash box coin is inserted into the changer or 3 The maximum vend price is reached Once any of these conditions are met any accumu lated credit must be used toward a vend attempt and coins will not be dispensed for credit in response to an escrow request If a sold out se
115. ompressor and condenses it to a high pressure Royal Vision Vender 230 VAC 50 Hz Five Button Service and Parts Manual 15 SECTION 2 Vender Component Explanation liquid Both the condenser and evaporator coils have alu minium fins attached to effectively increase heat exchange surfaces Starting Relay The starting relay is mounted on the side of the compressor housing The compressor motor has two windings start winding and run winding To give the motor torque when it first starts the starting relay switches in the additional start winding After the motor gets up to speed the relay opens the start winding and the motor continues using only the run winding Thermal Overload The thermal overload is a heat sen sitive device mounted on the side of the compressor housing If the compressor motor gets too hot or draws an excessive amount of current the thermal overload will open breaking the circuit to the compressor After the compressor cools to a safe operating temperature the thermal overload will close allowing the compressor and condenser fan motors to restart Condenser Fan and Motor The condenser fan and motor located beneath the cooling department are a forced air device using outside ambient air to cool the surface of the condenser coil The condenser fan and motor run while the compressor operates Evaporator Coil The evaporator coil is located in the cooling compartment As low pressure liquid passes th
116. on on energising this relay through the service menu for troubleshooting purposes Credit Peripherals There are three possible credit peripherals for the RVV NG the coin changer bill acceptor and debit card reader The coin changer determines the validity and value of each coin that is inserted into the vender and sends the coin information to the vender controller The coin changer also continuously informs the vender controller if coins are available in the change tubes to be used for change payout The bill acceptor determines the validity and value of each bill that is inserted and sends that information to the vender controller The debit card reader allows custom ers to purchase a product using a debit or credit card For detailed information on any of the credit peripherals refer to the separate operation and service manual provided by the peripheral s manufacturer 18 Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual SECTION 3 Vender Programming Vender Programming PRECAUTIONS TO TAKE WHEN WORKING WITH CONTROL BOARD As with any printed circuit board our electronics are very sensitive to Electrostatic Discharge ESD Simply walking across a tile or carpeted floor can generate a range of 30 000 to 50 000 volts of electricity One ESD can be enough to seriously damage your control board or at least weaken it enough that erratic problems could occur in the future Even a discharge surge under 10
117. on ssc 22 oun oce me nece 9 SECTION 2 Vender Component Explanation 10 Vender Main Controller including pinouts 10 Delivery Mechanism 13 Pes e On ea psd prn 14 Delivery ED 14 Door SWIICH8S e Dae eo re REB 14 Vacuum Fluorescent Display VFD 14 Electronic Power Supply 14 zc osa dere cese 15 Ballast arrra ILI De ee ee UAE 18 Credit Eenpligrals u i dote toi be ld ee duc te aede eed 18 SECTION 3 Vender Programming 19 Internal Service Menu 20 Cash ie 20 Sales 20 Gard Counters xu 20 Token Counters oig emet bene oa od n 20 Free Vend Accounting 2 nt 20 aoo sao NINE ep elds a aca iaa 21 MOdeS d Cea p 23 Sel PTICBS EA 26 Space to Sales MENU REI E EA 26 guratioris oe sects 27 R
118. onnel only Unplug the vender before servicing Replace electrical cords if there is any evidence of fraying or other damage Keep all protective covers and earth wires in place Plug equipment into outlets that are properly earthed and polarised where applicable and protected with fuses or circuit breakers of the correct size All electrical connections must be dry and free of moisture before applying power WARNING ALWAYS TEST TO VERIFY PROPER EARTHING PRIOR TO INSTALLATION IN ORDER TO REDUCE THE RISK OF ELECTRICAL SHOCK AND FIRE SAFETY SEGMENT SECTION ELECTRICAL HAZARDS A Servicing with Power Off For maximum safety unplug the power cord from the power source before opening the vender door This will remove power from the equipment and avoid electrical hazards Service personnel should remain aware of possible hazards from hot components although electrical power is off B Servicing with Power On Some service situations may require access with power on Only fully qualified service technicians should perform power on servicing Particular caution is required in servicing assemblies that combine electrical power and mechanical movement Sudden movement to escape mechanical action can result in contact with live circuits and vice versa It is therefore important to maintain maximum clearances from both moving parts and live circuits when servicing WARNINGS 1 ONLY FULLY TRAINED PERSONNEL SHOULD AC
119. or XY errors may be reset via the hand held device or through the service mode using the clear button Vend Mechanism By pressing enter at the Mechanism prompt the controller will display either 1 Delivery System indicating that there is a generic vend mechanism error 2 Cup Sensor indicating that the cup sensor has malfunctioned 3 Home Sensor indicating that the DMC home sensor has malfunctioned 4 Critical Mech indicating a critical vend mecha nism error has occurred 5 USD Comm indicating that the Universal Sat ellite Device 1 the DMC is no longer online 6 Delivery Port Sense indicating that the DMC is reporting a port sense error or 7 Delivery Port Door indicating that the DMC is reporting a port door error After taking corrective action to manually fix the Vend Mechanism errors the errors may be cleared electronically via a hand held device or through the service mode using the clear button Space to Sales By pressing enter at the Space to Sales prompt the controller will display Unassigned Cell XX indicating that cell XX 15 unassigned These errors are cleared when new space to sales programming resolves the errors or via the service mode using the clear button Note When an unassigned cell is selected in the sales mode the display will show Sales Available Refrigeration By pressing enter at the
120. ount in increments of the least coin tube value Pressing enter will save the setting and return to the Dis count Amount prompt Pressing exit will return you to the Discount Amount prompt without saving any changes From the Discount Amount prompt use exit to return to the Set Discounts prompt Note If the discount amount is greater than the sales price for a given selection the selection will free vend Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual SECTION 3 Vender Programming lt 1 m 4 EL PROPE Bi i i Ella Si tee m seiection BLOCK ins Ch heh De ae 7E SE PEM TOR If lt enter gt is pressed at the Selection Blocking X prompt where X 1 2 or 3 the controller will enter the selec tion blocking control mode Using lt up gt or lt down gt you can cycle through the various selection blocking timer set tings Enable Blocking Start Time Stop Time and Blocked Selections If lt exit gt is pressed the controller will return to the Selection Blocking X prompt Use lt up gt to proceed to the next prompt Set Time Date e Enable Blocking Upon first entry into Selection Blocking X the con troller will display Enable Blocking X If lt enter gt is pressed at Enable Blocking X X will begin to flash indicating that it can be edited If X 1
121. out saving any changes Use up to proceed to the next prompt Display Time If enter is pressed at the Refrigeration prompt the controller will enter the refrigeration control mode Us ing up or down you can rotate through the various refrigeration control settings Energy Start Time Stop Time Degrees Set Point Storage Temperature Display Temp Health Safety and Defrost Interval If lt exit gt is pressed the controller will return to the Refrigeration prompt Press lt up gt to proceed to the next prompt Lighting Control Conserve Energy OFF No daylight savings time changes Upon first entry into Refrigeration the control made ler will display Conserve Energy X lt enter gt 15 AUS Australian rules pressed at Conserve Energy X X will begin to Set forward 1 hour at 1 00 a m on flash indicating that it can be edited If X 1 the en first Sunday in October ergy conservation control will be enabled This means Set back 1 hour at 1 00 a m on last the cabinet temperature will be allowed to rise to the ES Sunday in March programmed storage level during programmed time EU European rules blocks If X 0 the energy conservation mode will Set forward 1 hour at 1 00 a m on last be disabled and the machine will function as normal Sunday in March Pressing lt up gt or
122. own on the Y home switch and ensure it is parallel with the bottom of the main door Refer to Figure 5 11 2 Ensure that the black plastic cover over the switch is not holding the switch down If it is bend the plastic upward so that it completely disengages the switch 3 Check the wiring to the Y home switch Check for 5 VDC on the black and red wires pins 6 and 7 at position P1 on the DMC board 5 Ifall the above is good replace the Y home switch If this does not fix the issue replace the DMC board gt Royal Vision Vender 230 VAC 50 Hz Five Button Service and Parts Manual 53 SECTION 5 Troubleshooting FIGURE 5 11 Elevator arm and vertical home switch Make sure the elevator arm is level and it is all the way down on the vertical home switch Elevator arm If the elevator arm is not parallel with the bottom of the door hold the higher side steady and pull up on the lower side until it is level Vertical home switch The switch is under a black plastic cover Check to make sure the elevator arm rests on this switch Also check all wiring to the switch to make sure there are no wires loose disconnected cut pinched etc C The cup sensor is actually two separate components an infrared emitter located on the right side of the cup and a detector on the left side of the cup Refer to Figure 5 12 test the sensors break the infrared beam by placing a hand or other item in fron
123. p or down to in crease or decrease the price then press enter to save that price Pressing up or down at the Shelf N prompt will cycle through all available shelf numbers If enter is pressed at the Price Selection NN prompt where represents a selection number the display will show Y YY where is the price for that particular selection Use the up or down to increase or decrease the price then press enter to save that price Pressing up or down at the Price Selection prompt will cycle through all available selection numbers Press exit to return to the Prices prompt From Set Prices prompt press up to continue to the next prompt Space to Sales SrFace to Sales If enter is pressed at the Space to Sales prompt the controller will enter the space to sales programming mode The display will show Option where N is the cur rent option selected or Custom StS if a custom space to sales configuration is currently enabled Using up or down will allow you to cycle through all the available space to sales options as well as the Custom StS option After setting space to sales and returning to the Space to Sales prompt use up to proceed to the next prompt Configurations Options When one of the options Option 1 through Option 3 is on the display pressing exit
124. pen Cash Box Indicates an open cash box Check that bill cash box is closed and in correct position 43 SECTION 5 Troubleshooting Error Type Detailed Error Code Test Procedure Corrective Action Card Reader Comm Indicates no card reader communications for more than 5 minutes Card Reader Error XY In dicates that a particular type of card reader malfunction Card Reader occurred where XY indicates the error type Delivery System Indicates that there is a generic vend mecha nism error Cup Sensor Indicates that the cup product detect transmitter receiver or the oscillator on the cup board has malfunctioned Critical Mech Indicates that the DMC home sensor has malfunctioned USD Comm Indicates that the DMC USD is no longer online Delivery Port Sense Indicates that the DMC in reporting a port sense error Vend Mechanism Delivery Port Door Indicates that the DMC is reporting a port door error Unassigned Cell XX Indicates that cell XX is unassigned Space to Sales Temperature Sensor Indicates an unplugged temperature sensor error Refrigeration continued on Too Cold Indicates a next page temperature 5 5 C below the compressor cut out setting continued on next page 44 No test available Check continuity in the cup transmitter and cup receiver harnesses Check to make sure there are no obstructions blocking the LED s in the
125. proximately 24 volts DC from the electronic power supply This will allow the VMC to function and to supply power to all the vender s components listed below OPERATION Upon receiving the appropriate voltage from the power supply the VMC issues information to some components receives information from some com ponents and communicates both ways with some compo nents VENDER MAIN CONTROLLER PINOUTS The RVV NG has several electrical pinouts a set up mode but ton and various other electronic components all of which have designated position codes The following section outlines all the VMC s pinouts The word key refers to the small plastic insert plugged into a position of the connector The purpose of the key is to prevent connecting the harnessing backward or upside down The keyed position is a blank position within the pinout no pin in which a key is inserted Some pinouts may have several blank positions with a key plugged into one or more of the positions You can use the key to deter mine which end of the pinout is Pin 1 DEX UCS Connections Position P1 The RVV NG is equipped with a DEX UCS jack directly on the VMC at position J1 It also has pinouts for optional three 3 wire harnesses leading to internal and external jacks A Hand Held Computer HHC plugs into these jacks to read information from If vender is equipped with these optional jacks and the HHC does not operate p
126. ps 2 Open the main door to see 1 Check the temperature if the unit cuts off sensor s reading Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual SECTION 5 Troubleshooting Error Type Detailed Error Code Test Procedure Corrective Action 3 Make sure the vender s door switches are working properly 2 Check Set Point settings 3 Check the green and blue wires for shorts from the control board 4 Unplug the green wire 4 If upon unplugging the green wire plugged into the refrigeration the unit still runs unplug one of the Too Cold Indicates a two white wires If the unit stops retay replace the refrigeration relay If temperature 5 5 C below th t out optional heater relay kit is not e compressor cu installed one may be required 2 setting gt 5 If heater kit is installed and heater continued from previous does not turn on heater relay does page not click upon energizing in heater relay test mode check the two white wires from the board to the heater relay for 24 VDC Check the other wire for continuity between continued the control board and the relay If from previous voltage is okay replace the relay page otherwise replace control board Refrigeration Too Hot Indicates a temperature 5 5 C above the compressor cut out setting Proceed with normal refrigeration troubleshooting Compressor Indicates that the cooling system is not heating at
127. rd prompt will cause the controller to wait for the calibration password The display will go blank and display an asterisk for each of the four characters If the password is correct the display will Shelf X Position 0 otherwise the display will show Calibration The calibration pass word is 3456 If the password is entered correctly Saved will be shown whenever the user attempts to save a position or a shelf number Otherwise the sys tem displays Not Saved Note Password will be removed from the menu once the correct password has been entered If the controller is taken out of brate the password will need to be re entered 23 SECTION 3 Vender Programming Pressing enter at the Shelf prompt will cause the controller to display the current number of shelves the system believes are available Pressing up or down will cycle through the number of shelves available 5 8 Pressing enter will save a new total of shelves available across the system Press ing exit will return the user to the Shelf prompt Note It is up to the user to correctly set the number of shelves that is in use by the system Changing the number of shelves in use by the system will require the vender to be recalibrated In addition selection settings Price Program StS Programming Se lect Discount etc will possibly need to be redone to match users desires to account for more or le
128. replace changer Clear blockage if found If no blockage found replace changer If error does not clear replace the changer If vender returns to Sales mode from open door mode without in put replace changer acceptor If vender stays in the open door mode and the manually cleared error does not reoccur system may be okay In no obstructions are found replace the coin acceptor If no obstructions are apparent and the acceptance appears to be okay this may be an indica tion of cheating attempts If no obstructions are appar ent and coins do not accept or acceptance rate is poor replace the changer acceptor Plug in the coin acceptor Check serial changer and MDB harnessing Replace MDB harness If cash box appears to be okay replace the bill acceptor No test available Replace bill acceptor Check bill acceptor for ob If no obstructions are appar struction or dirt ent replace the bill acceptor Unplug machine and wait at least 5 seconds then replug machine Manually clear error Bill Val ROM Indicates a bill acceptor ROM check sum error If error does not clear replace the bill acceptor If cash box appears to be okay replace the bill acceptor Bill Sensor Indicates a bill Check bill acceptor for If no obstructions are appar sensor error obstruction or dirt ent replace the bill acceptor Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual O
129. ressed at Control X X will begin to flash indicating that it can be edited If X 1 light ing control will be enabled If X 0 lighting control will be disabled This means that the lighting pan els of the vender will be turned off during the pro grammed time blocks Pressing up or down will allow the user to toggle X between 1 enabled and 0 disabled Pressing enter will save the displayed setting and return you to the non editable Enable Control prompt From Enable trol prompt use up to proceed to the next prompt Start Time e Start Time If enter is pressed at the Start Time prompt the controller will enter the start lighting control time set ting routing Upon entry into this routine the display will show the first of the two start time setting modes Start Day Pressing up or down will cycle be tween Start Day and Start Hour Pressing exit at this point will return you to the Start Time prompt without saving any changes Use up to proceed to the next prompt Stop Time If enter is pressed at the Start Day prompt the controller will enter the day of the week setting routine The display will show X where 15 the day of the week Monday Tuesday Wednes day Thursday Friday Saturday Sunday or Every Day and X is either 1 or 0 Pressing up down wil
130. rges on all parts covered under this warranty when transportation has been made the most economical way 2 Credits will only be issued to warranty parts that have been ordered in advance not for parts ordered as stock NO EXCEPTIONS 3 When ordering warranty parts in advance please have full vender refrigeration unit and or control board serial numbers 4 Acopy of the Packing Slip the correct serial number and complete Return Material Tag provided with part are required for sending back parts Please l out the Return Material Tag completely keeping the white copy for your records and sending the yellow copy back with the attached part Make sure you have your company name address telephone number serial number and model number along with a brief explanation of the problem 5 If the item returned is not under warranty it will be sent back to you at your expense along with a US 10 00 handling fee or it will be scrapped 6 All warranty parts should be properly wrapped and packed securely to avoid further damage Parts that are returned from the eld and have been tapped into tampered with not packaged properly or have had the serial plate or label removed will void the warranty 7 If parts are not returned within 15 working days the invoice will be due in full 7 2 B Royal Vendors Publication 833087 Rev 06 Prin
131. rop erly with them check the harnesses for bad connections at the solder joints Also check to ensure that the insulator at the jack is not cracked from over tightening PIN WIRE FUNCTION NUMBERCOLOUR 1 RED VMC RECEIVE DEX TRANSMIT DATA ring 2 FUTURE USE 3 BROWN TRANSMIT DEX RECEIVE DATA tip 4 KEY 5 BLACK DEX COMMON sleeve 6 7 8 RECEIVE DEX TRANSMIT DATA ring 9 BROWN TRANSMIT DEX RECEIVE DATA tip 10 BLACK DEX COMMON sleeve 10 Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual SECTION 2 Vender Component Explanation Standard VED Display Interface Position P2 The four wire harness connecting to this pinout travels from the vender s VFD Vacuum Fluorescent Display to the VMC It allows the VMC to send power to and communicate with the VFD If this harness is cut or disconnected the VFD will go blank If this harness is pinched you may see broken segments on the VED with various segments of the display lit PIN WIRE FUNCTION NUMBERCOLOUR 1 RED DISPLAY 5 VDC POWER 2 BLACK DISPLAY CLOCK 3 BROWN DISPLAY DATA 4 ORANGE DISPLAY 5 VDC COMMON 5 KEY 6 VUN 7 MDB TRANSMIT 8 MDB RECEIVE Selection Switches Position P3 The RVV uses a touch pad which utilises a matrix wiring system Upon pressing a particular button a signal circuit is completed Because each output wire carries a
132. rough the evaporator coil it absorbs and removes heat from the compartment as it changes to vapour Both the REFRIGERATION SYSTEM Expansion Valve EVAPORATOR Evaporator Fan Motor ee Soe Accumulator COMPRESSOR 4 gt Refrigerant Figure 2 1 Refrigeration System Flow 16 CONDENSOR condenser and evaporator coil have aluminium fins at tached to effectively increase their heat exchange surfaces Evaporator Fan and Motor The evaporator fan and motor are a forced air device circulating air throughout the cool ing compartment and over the heat exchange surface of the evaporator coil Expansion Valve The expansion valve is located in the refrigerant line between the condenser and evaporator coils The expansion valve is used as a metering device to control the flow of liquid refrigerant to the evaporator coil This creates a low pressure causing the refrigerant to vapourise and absorb heat as it passses through the evaporator Drier The drier is located in the refrigerant line between the capillary tube and condenser It traps and removes moisture from the refrigeration system while allowing oil and refrigerant to pass through the system Accumulator The accumulator is located in the refriger ant line between the evaporator coil and the compressor The accumulator traps any liquid refrigerant which did not vapourise before it reaches the compressor R
133. s are found to be loose replace the Y belts FIGURE 5 26 Y belt tension adjusters To tighten the tension of the belts turn the tension screw clockwise Security screw left side Y belt tension screw left side The security screw for the right side is located behind this plastic piece Y belt tension screw right side 60 Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual SECTION 5 Troubleshooting FIGURE 5 27 Y axis pulleys Check the top pulleys and the pulley on the Y motor to make sure they are not loose or slipping Also check the screws which secure the top idler assemblies to make sure they are not loose Y motor pulley Top left idler screw and pulley Top right idler screw and pulley 2 X axis left and right movement a Check the X belt for proper tension When the X belt has proper tension it should be firm but not tight b Check the X motor pulley for slippage Refer to Figure 5 28 If the pulley on the motor is loose replace the motor Also check the X belt idler pulley for slippage No belt slippage on the pulleys should be heard while the X belt is running c If tension is correct and neither pulley is found to be loose replace the X belt FIGURE 5 28 X axis motor pulley Check the pulley on the X motor to make sure it is not loose or slipping and check the X axis belt for proper tension No slippage should be heard when the X belt is properly adjuste
134. s pressed at Enable Discounts X X will begin flashing indicating that it can be edited If X 1 discounts will be enabled This means that active selections will be discounted by the programmed discount amount during the programmed time blocks Discounted vend prices of zero or less may be al lowed but no credit will ever be given in return If X 0 discounting will be disabled Pressing up or down will allow the user to toggle X between 1 and 0 Pressing enter will save the displayed setting and return you to the non editable Enable Discounting prompt Use up to proceed to the next prompt Start Time e Time If enter is pressed at the Start Time prompt the controller will enter the start discounting time setting routing Upon entry into this routine the display will show the first of the two start time setting modes Start Day or Start Hour Pressing up or lt down gt will cycle between the two Pressing lt exit gt at this point will return to the Start Time prompt without saving any changes If lt enter gt is pressed at the Start Day prompt the controller will enter the day of the week setting routine The display will show YY where YY is the day of the week Monday Tuesday Wednes day Thursday Friday Saturday Sunday or Every Day and X is either 1 or 0 Pressing up down will
135. s pressed at the Set Time Date prompt controller will enter the current time setting mode by dis playing Year Using lt up gt or lt down gt will allow you to cycle through all available time setting options If lt exit gt is pressed anytime during this operation the controller will return to the Set Time Date prompt Use lt up gt to proceed to the next prompt Refrigeration Year If enter is pressed at the Year prompt the current year setting is displayed and will be flashing Pressing lt up gt or lt down gt at this point will increase or de crease the year setting Pressing lt enter gt will save the displayed year setting and return you to the YEAR prompt Use lt up gt to proceed to the next prompt Month e Month If lt enter gt is pressed at the Month prompt the cur rent month setting is displayed and will be flashing Pressing lt up gt or lt down gt at this point will increase or decrease the month setting Pressing lt enter gt will save the displayed month setting and return you to the Month prompt Use lt up gt to proceed to the next prompt Date Date If enter is pressed at the Date prompt cur rent two digit date of the month setting 01 31 is displayed Pressing up or down at this point will increase or decrease this number If enter is pressed the currently displayed date is saved and the
136. selec tion blocking will be enabled This means that active programmed selections will not be allowed to vend during programmed time blocks and a No Sale Until Xx xx message will be displayed The xx xx will be replaced with the time vends will be allowed again 12 hour format if using or OFF daylight sav ings time settings 24 hour format otherwise If X 0 selection blocking will be disabled Pressing lt up gt or down will allow the user to toggle X between 1 and 0 Pressing enter will save the displayed setting and return you to the non editable Enable Blocking prompt Use up to proceed to the next prompt Start Time e Start Time If lt enter gt is pressed at the Start Time prompt the controller will enter the start selection blocking time setting routing Upon entry into this routine the display will show the first of the two start time setting modes Start Day or Start Hour Pressing lt up gt or lt down gt will cycle between the two Pressing lt exit gt at this point will return to the Start Time prompt without saving any changes Use lt up gt to proceed to the next prompt Stop Time If lt enter gt is pressed at the Start Day prompt the controller will enter the day of the week setting routine The display will show YY where YY is the day of the week Monday Tuesday Wednes day Thursday Friday Sat
137. splay will show the first of the two stop time setting modes Stop Day and Stop Hour Pressing up or down will cycle between the two Pressing exit at this point will return to the Stop Time prompt without saving any changes From this prompt press exit to return to the Lighting Control prompt If enter is pressed at the Stop Day prompt the controller will enter the day of the week setting routine The display will show X where Y Y 15 the day of the week Monday Tuesday Wednes day Thursday Friday Saturday Sunday or Every Day and is either 1 or 0 Pressing up or down will cycle through the days of the week If enter is pressed at the Y Y X prompt X will flash indicating that it can be changed Pressing up or down will toggle X between 1 enabled and 0 disabled Pressing enter again will save the displayed setting and return you to the non flashing X prompt Pressing exit will return you to the Stop Day prompt If lt enter gt is pressed at the Stop Hour prompt the controller will enter the stop time setting routine The display will show the current four digit hour and min ute setting in 24 hour format The hour setting will be flashing to indicate that it can be modified Pressing lt up gt or lt down gt will increase or decrease the hour Pressing lt enter gt will stop the hour from fl
138. ss shelves Pressing enter at any of the Shelf X Position 0 prompt will cause the controller to enter the shelf calibration routine The picker cup will move to the calibration position for the desired shelf The left and right keys are used to move the cup left or right until the left wall of the picker cup is aligned with the left label holder for column 4 This is shown in Figure 3 2 Note The cup will not move to the shelf position if the door is open or the cup is currently in motion The shelf position will not be saved if the cup is currently in motion Pressing enter at the Port X prompt will cause the controller to enter the port calibration routine The picker cup will move to a position above the delivery port Use the left and right buttons to position the picker cup to the calibration position When prop erly calibrated the picker cup should be 5 mm from the elevator rail Note Once in the calibration menu the control ler will home the vend mechanism after the door is closed Test Diagnostics Pressing enter at the Test Diagnostics prompt will cause the controller to enter the diagnostic test routine The display will show Perimeter Test Use up or down to cycle through the available diagnostic tests The door can be shut while in this part of the service menu Note If no activity is noticed after five minutes the controller will exit the service menu Note
139. ss connecting to this pinout powers the refrigeration re lay to power the refrigeration unit It is also responsible for powering any optional relays such as the refrigeration heater relay evaporator fan relay and light relay It pow ers each relay by providing a constant 24 volts DC to each relay from Pin 1 Upon activation the control board will remain neutral for each relay from either Pin 2 3 4 or 6 PIN WIRE FUNCTION NUMBERCOLOUR 1 GREEN 24 VDC 2 HEATER RELAY 3 BLUE COMPRESSOR RELAY 4 GREY EVAPORATOR FAN RELAY 5 KEY 6 VIOLET FLUORESCENT LIGHT RELAY 7 KEY 8 24 VDC Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual 11 SECTION 2 Vender Component Explanation Electronic Door Lock and Options Position P7 This pinout connects to the standard electronic door lock as well as to the optional manual override switch and to the top and bottom door switches Pin receives data from the electronic door lock This wire should never be cut pinched or spliced if cut If the harness is cut pinched or earthed power will be lost to the electronic door lock En try into the vender will not be possible unless the electron ic door lock is equipped with an optional battery backup PIN WIRE FUNCTION NUMBERCOLOUR 1 WHITE DATA FROM ELECTRONIC DOOR LOCK 2 NOT USED 3 KEY 4 MANUAL OVERRIDE 5 EARTH 6 KEY 7 BLACK TOP DOOR SWITCH 8 COIN SENSOR 9 5 VDC 10 BLACK B
140. st can be performed with the door OPEN or CLOSED Possible problems A Y encoder count is off by 3 ticks or more B X encoder count is off by 3 ticks or more C Encoder count is correct but the belts do not move the mechanism the correct distance A Y encoder count is off by 3 ticks or more 1 Ifafter moving the cup up or down the count is less than 447 ticks or more than 453 ticks from the previous value check the harnessing to the Y encoder Make sure the connection at the encoder is tight with no wires loose backed out etc Refer to Figure 5 23 2 Ensure that the harnessing at pinout on the board is tight with no wires loose backed out etc 3 Using an ohmmeter check for continuity on all wires in harnessing from the to the Y encoder If any wire fails replace the harness If all wires pass replace the Y encoder If the problem persists replace the DMC FIGURE 5 23 Y motor connection Make sure the harnesses at the connections on the Y motor are tight with no wires loose cut pinched backed out etc B X encoder count is off by 3 ticks or more 1 Ifafter moving the cup right or left the count is less than 297 ticks or more than 303 ticks from the previous value carefully remove X motor encoder cap and check for condensation Refer to Figure 5 24 If condensation is found allow the encoder to dry and search for the cause of the condensation 2 Check the harnessi
141. switches are actuated by the door each time it is opened or closed The following functions are performed each time the vender door is closed 1 All sold out selections are cleared 2 The greeting scrolls on the display 3 If door switch reset is enabled in programming the resettable MIS counters will be reset if at least one selection has been read 4 A5 8 minute delay begins after which the refrigeration unit will come on and 5 The door lights will turn on Vacuum Fluorescent Display VFD The a two line 20 character per line display is located above the touch pad information to the pro grammer and to the customer is conveyed on the VED Electronic Power Supply The Royal Vision Vender NG uses an electronic power supply which converts 230 volts AC conventional volt age to 24 volts DC to power the vender s control board The electronic power supply is a major contributor to the vender s operation Without it the control board cannot function LOCATION OF ELECTRONIC POWER SUPPLY The power supply is located in the bottom of the vender s door It is contained in a metal tray which also holds the light ballast and the fusebox assembly To remove this metal tray remove the screw from each end of the tray with a Phillips screwdriver WARNING Before removing this tray remove power from the vender by unplugging the main power cord from the AC voltage source wall outlet CHECK THE POWER SUPPLY
142. t exit gt will terminate the test Note The delivery test will only start if the door is OPEN Possible problems A Plunger does not extend out from cup B Plunger does not spin A Plunger does not extend out from cup Refer to Figure 5 4 1 Remove the top of the cup and check the harness connection at pinout P3 on the cup logic board Refer to Figure 5 5 Make sure there are no loose wires and the connection is tight 2 Using an ohmmeter check for continuity on all wires in the harnessing from the DMC to the cup logic board If any wire fails replace the harness If all wires pass replace the cup logic board If the problem persists replace the plunger motor Refer to Figure 5 6 FIGURE 5 4 Location of cup plunger Use Cup Test to actuate the plunger AMA EU S A Plunger FIGURE 5 5 Location of position P3 Make sure the harness at the connection on the logic board is tight with no wires loose backed out etc Position P3 FIGURE 5 6 View of inside of cup from above Cup logic board Plunger motor Driver motor 50 Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual SECTION 5 Troubleshooting B Plunger does not spin Refer to Figure 5 4 1 Remove the top of the cup and check the harness connection at pinout P2 on the cup logic board Refer to Figure 5 7 Make sure there are no loose wires and the connection is tight 2 Ensure that all the gears i
143. t of one of the sensors The display should change from 25 to Cs 1 1 Ifthe display does not change check the emitter lens clear and detector filter dark to make sure they are not creased or wrinkled Refer to Figure 5 13 If the lens and filter are creased or wrinkled they could possibly slide down below the emitter or detector causing the optics to fail If one of the lenses is creased or wrinkled replace it 2 Remove the top of the cup and check the harness connections at pinouts P6 and P7 on the cup logic board Refer to Figure 5 14 Make sure there are no loose wires and the connections are tight Also check the connections at the emitter and detector boards 3 Using an ohmmeter check for continuity on all wires in the harnessing from the DMC to the cup logic board If any wire fails replace the harness If all wires pass replace the cup logic board If the problem persists replace the cup emitter and detector 54 Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual SECTION 5 Troubleshooting FIGURE 5 12 Locations of cup optic sensors Optic sensors one on each side Emitter right side clear lens Detector left side dark filter FIGURE 5 13 Emitter lens and detector filter Make sure the lens and filter are not creased or wrinkled Location of clear lens Emitter board harness Location of filter dark lens Detector board harness FIGURE 5 14 Loc
144. ted in the United States of America November 2007 Imprim aux Etats Unis d Am rique
145. the door is closed Door Switch Inactivation Mode If the door switch does not activate the fluorescent lights will stay off and the refrigeration unit will not run until 30 minutes have passed After 30 minutes the controller will assume that the switch may be defective and will then start the cooling process In this mode the evaporator fan will cycle with the refrigeration unit similar to Normal Mode but without the counter Compressor Motor Save Mode If the controller calls for cooling continuously for 24 hours the vender will go into a defrost mode for one hour If the refrigera tion unit still does not cycle after an additional eight hours the refrigeration system will shut down and a pull down error will be displayed This feature protects the compressor motor against overheating if running against an iced evaporator for an extended period If the Health Timer is enabled the operation is the same except that the compressor will not be shut down Note This pull down error is not self clear ing it must be cleared manually through the service menu or through DEX HEALTH SENSOR OPERATION The rising temperature in the cooling compartment is reported to the VMC board by the temperature sensor At power up the VMC will check for the temperature If the temperature is above 5 C the vender will display Out of Order Once the Health Safety Failed error has been cleared a 30 minute timer will b
146. to return to the Health Safety X prompt without saving changes Health Safety will not be enabled if the cabinet temperature sensor is defective or not installed From Health Safety press up to proceed to the next prompt Defrost Interval Defrost Interval The default defrost interval is 3 hours This setting is used to determine how often the machine will go into defrost mode If enter is pressed at the Defrost Interval prompt the controller will display current defrost interval setting Hours where XX is the interval setting in hours Using up or down will increase or decrease the interval setting by one hour from 3 to 24 Pressing enter will save the currently displayed setting and return the user to the Defrost Interval prompt Pressing exit will return to the Defrost Interval prompt without saving changes Lishtins Control If enter is pressed at the Lighting Control prompt the controller will enter the lighting control mode Us ing up or down you can cycle through the various lighting control settings Enable Control Start Time and Stop Time If exit is pressed the controller will return to the Lighting Control prompt From this prompt press up to proceed to the next prompt view Password e Enable Control Upon first entry into Lighting Control the control ler will display Enable Control X If enter is p
147. top time setting modes Stop Day or Stop Hour Pressing up or down will cycle between the two Pressing exit at this point will return the controller to the Stop Time prompt without saving any changes Use up to proceed to the next prompt Blocked Selections If enter is pressed at the Stop Day prompt the controller will enter the day of the week setting routine The display will show X where is the day of the week Monday Tuesday Wednes day Thursday Friday Saturday Sunday or Every Day and X is either 1 or 0 Pressing up or down will cycle through the days of the week If enter is pressed at the YY X prompt X will flash indicating that it can be changed Pressing up or down will toggle X between 1 enabled and 0 disabled Pressing enter again will save the displayed setting and return you to the non flashing X prompt Pressing exit will return to the Stop Day prompt If enter is pressed at the Stop Hour prompt the controller will enter the stop time setting routine The display will show the current four digit hour and min ute setting in 24 hour format The hour setting will be flashing to indicate that it can be modified Press ing up or down will increase or decrease the hour Pressing enter will stop the hour from flash ing and cause the minutes to flash in
148. tton Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual 21 SECTION 3 Vender Programming Bill Validator By pressing lt enter gt at the Bill Validator prompt the controller will display either 1 Bill Val Comm indicating no bill validator communications for more than 5 seconds Bill Stacker Full indicating a full bill stacker Bill Motor indicating a defective motor Bill Jam indicating an bill jam error Bill Val ROM indicating a bill acceptor ROM check sum error 6 Open Cash Box indicating an open cash box or 7 Bill Sensor indicating a bill sensor error ae The Bill Val Comm error will be cleared when proper communications are re established After taking corrective action to manually fix the other Bill Validator problems the errors may be cleared electronically via a hand held de vice or through the service mode using the lt clear gt button Reader By pressing lt enter gt at the Card Reader prompt the controller will display either 1 Card Reader Comm indicating no card reader communications for more than 5 seconds or 2 Card Reader Error XY indicating that a par ticular type of card reader malfunction occurred where indicates the error type Card Reader Comm error will be cleared when proper communications are re established The Reader Err
149. tton Service and Parts Manual SECTION 3 Vender Programming hie ri PEST L Lic If enter is pressed at the Modes prompt the con troller will enter the test mode by displaying Test Vend Using up or down will allow you to cycle through the available tests If exit is pressed at anytime the control ler will return to the Test Modes prompt Use up to proceed to the next prompt Set Prices Vend If enter is pressed at the Test Vend prompt the controller will enter the test vend routine This rou tine will allow the operator to test the functionality of the vending mechanism and of the individual cells At this point the door can be closed and the controller will remain in the test vend mode Note The vend mechanism will home upon shutting the door When the door is closed and no activity occurs for five min utes or the Test Vend routine is left the controller will exit the service modes Using up or down will cycle through all the available cells displayed as Cell XX and Vend If enter is pressed at the Cell XX prompt a vend will be attempted on that cell If exit is pressed at any time the control ler will return to the Test Vend prompt Pressing enter at Vend will vend sequentially from cell 11 all the way to the last cell If exit is pressed during the Vend test the sequential vending w
150. urday Sunday or Every Day and is either 1 or 0 Pressing lt up gt or down will cycle through the days of the week If enter is pressed at the Y Y X prompt X will flash indicating that it can be changed Pressing up or down will toggle X between 1 enabled and 0 disabled Pressing enter again will save the displayed setting and return you to the non flashing X prompt Pressing exit will return to the Start Day prompt If enter is pressed at the Start Hour prompt the controller will enter the start time setting routine The display will show the current four digit hour and min ute setting in 24 hour format hour setting will be flashing to indicate that it can be modified Press ing up or down will increase or decrease the hour Pressing enter will stop the hour from flash ing and cause the minutes to flash indicating they can be modified Pressing up or down will increase or decrease the minutes value Pressing enter again will save the displayed setting and return you to the Start Hour prompt Pressing exit while in editing mode will return to Start Hour prompt without saving changes Stop Time If enter is pressed at the Stop Time prompt the controller will enter the stop selection blocking time setting routing Upon entry into this routine the display will show the first of the two s
151. will save that space to sales option The display will show Option N Saved then return to the Space to Sales prompt The three available options are Option 1 for one each individual selection number will only vend that column num ber Option 2 shelf each selection number will vend all products on the same shelf in sequence and Option 3 selections tied together Custom StS If lt enter gt is pressed at the Custom StS prompt you will have the opportunity to program a custom space to sales configuration Upon entry into this routine the display will show Clear Settings Pressing exit will return to the Custom StS prompt with no changes being made Pressing lt up gt or lt down gt at the Clear Settings prompt will display Save Settings or Selection NN followed 26 Royal Vision Vender NG 230 VAC 50 Hz Five Button Service and Parts Manual SECTION 3 Vender Programming by that selection s current cell location assignment s If Selection NN is flashing and not followed by a cell loca tion number there are no cell locations assigned to selec tion NN Using lt up gt or lt down gt will cycle through all the available selections and their associated cell assignments Pressing lt enter gt at the Selection NN prompt will allow the assignment of cell s or the entire shelf to selection NN The display will show Cell RC X or Entire S
152. you to the Degrees prompt Pressing lt exit gt will return you to the Degrees X prompt without saving changes Use lt up gt to proceed to the next prompt Set Point Set Point The set point default is 2 0 C If lt enter gt is pressed at the Set Point prompt the controller will display the current set point temperature setting xx or C depending on the Degrees setting Using lt up gt or lt down gt will increase or decrease the number by 0 5 Pressing lt enter gt will save the set point and return you to the Set Point prompt Pressing lt exit gt will return to the Set Point prompt without saving changes From Set Point press lt up gt to proceed to the next prompt Storage Temperature Storage Temperature The default storage temperature will be 7 0 If lt enter gt is pressed at the Storage Temperature prompt the controller will display the current storage temperature setting xx or depending on the Degrees setting Using lt up gt or lt down gt will increase or decrease the number by 0 5 C over the range of 0 to 24 C Pressing enter will save the storage temperature and return you to the Storage Temperature prompt Pressing lt exit gt will return you to the Storage Temperature prompt without saving changes From Storage Temperature press lt up gt to proceed to the

SECTION 5: Troubleshooting

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