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1. 12 0 20 40 60 80 100 00 71200 89 140 1150 210 1220 300 1310 590 jen nn 1000 oe i E e eT 0000000 1L3 108 13 6 B P 13 ooo 0000 3 77 1 15 14 0 20 40 60 80 100 40 6 8 10 119 14 150 211227 30 0010 00000000 ZEE 10 4 9 11 11 4 wsko Disco Customer Satisfaction Survey Result 2001 ink 00 4 10 Copyright 2002 DISCO CORPORATION All rights reserved2. 0 20 40 60 80 100 000 adul TEE 5 1 200000000000 r 900000 x ies ennununnnnon 0000000 3 0 16 3 21 2 11 6 1 3 18 0 20 40 60 80 100 O00O00000000000 2 Ep 34 0 13 3 ef Disco Customer Satisfaction Survey Result 2001 5 10 Copyright 2002 DISCO CORPORATION All rights reserved 80 b 000000 cOOO0000 20 a 000000 b IO000000000 og eque i d O000000 Z 15 3 12 0 3 21 00 2 e 000000000 1 14 6 0 7 0 8 Disco Customer Satisfaction Survey Result 2001 6 10 Copyright 2002 DISCO CORPORATION AII rights reserved
3. a OO00000 25 21 4 28 3 17 0 m 3 91 H 7 1 07 e 00000000 47 175 29 1 16 7 I bg E 3 80 1 07 271 0 20 40 60 80 100 1 000000000 Ho 2 00000000000 Tes 3 0000000000 tes pno0000000000 57 2 5 0000000 es Gorodn GE 7009599500000 NN s 92252222 E 28 0 20 40 60 80 100 1 0000000 35 4 2 000000 44 4 3 8000 es 4 000000 f 23 2 Disco Customer Satisfaction Survey Result 2001 8 10 Copyright 2002 DISCO CORPORATION All rights reserved cOOOOO0O000000000 nanmnn 0 20 40 60 80 100 a 000000 20000000000 124 1o00 dado MEME peu 23 7 9 8 1 91 5 30 a JO000000000000 Du 40 60
4. a O00000000 54 37 0 37 0 99 o3 435 0 87 b 00 4 67 0 87 c 00000 3 99 1 04 d O00000000 9 34 3 34 3 116 Bdos 426 0 94 2 e nnnan 72 28 1 35 5 3 32 0 96 f 0000000000000000 74 26 6 26 8 15 7 17 9 0 4 07 00 dE 1 14 2 0 20 40 60 80 100 4 07 a 0000000 m 4 61 b 000000000000 A DD 0 90 3 0 20 40 60 80 100 0000 a 00000000 4 82 0 89 b 4 65 10000000 T 4 83 c D00000 ES Disco Customer Satisfaction Survey Result 2001 1 10 Copyright 2002 DISCO CORPORATION All rights reserved aO00000000 2000000000000 76 25 1 200 16 41 2003 4 47 4 16 cn0O00000000000 ET 00000000 4 59 0 98 5 a 0 20 40 60 80 100 a O000000000 4 58 i 0 96 4 32 b ar 00000000 107 c 0000000 a 1 07 4 58 d ooon
5. 00000 O000000000000000000000000000000000000000000000000000000 O000000000000000000000000000000000000000000000000000000 000000 00000 00000000 00000 O00000000000 00000 QOOOOO0 WO DD FAQ OO Eni 00 00000 2001 10 22 2001 11 19 000000 5941 0 0 41 2 0000 OOGO000000 O000000000000000000000000000000000000 O000000000000000000000000000000000000 O000000000000000000000000000 O00000000000000000000000000000 iumumnnmmu uiuunt O00000000000000000000000000000 O00000000000000000000 000000 O00000000000000000000000000 0000 PIOOOOGIOOODOO d UNUM Enai c i nfo lisco co jp OO Mhayasaki Qi sco co j p Disco Customer Satisfaction Survey Result 2001 1 Copyright 2002 DISCO CORPORATION All rights reserved
6. 40 60 80 a 0000000 o b 00000000000 od e m 21 4 c O0000000 7 7 22 1 e 0000000 123 20 9 000000000 188 18 9 15 8 40 1 9 0 7 HOD 0000 24 b 0000000000000 g4 215 3 8 9 1 7 0 5 cOOO000000 10 6 26 3 21 7 f 000000000 7 9 23 6 Disco Customer Satisfaction Survey Result 2001 7 10 ja oin Sila Copyright 2002 DISCO CORPORATION All rights reserved
7. 84 162 11 8 B 11 00 2 0 95 Disco Customer Satisfaction Survey Result 2001 2 10 Copyright 2002 DISCO CORPORATION All rights reserved 80 100 aO00000000000000 goood 0000 aa oS oo rc oo oo EG cn0000000 bros 25 9 3 0 120 0 2 S ES X 1 a0000000 H 21 5 28 3 e0000000 167 22 7 27 8 152 61 0 20 40 60 80 gen pua 00000000000000 f Disco Customer Satisfaction Survey Result 2001 3 10 Copyright 2002 DISCO CORPORATION All rights reserved b O00000000 3 7 c 00000 197 29 5 30 8 10 9 4 0 1 0 0 99 HI LA 4 29 29 6 29 0 3 0 32 02 0 97 m ua 3 33 d o0000 8 48 4 26 1 1 0 44 1 09
8. 80 100 b0o0000000 cOOOOOOOO 31 og HOD 0000 20000000001 Disco Customer Satisfaction Survey Result 2001 9 10 Copyright 2002 DISCO CORPORATION All rights reserved oo 20 40 60 80 100 000000 98 28 5 23 4 4 70 70 8 33 0 20 40 60 80 100 0000 10 3 27 1 26 4 5 10 81 2 34 0 20 40 60 80 100 O0000000000000 Disco Customer Satisfaction Survey Result 2001 10 10 Copyright 2002 DISCO CORPORATION All rights reserved
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