Service Manual Samm
Contents
1. OND ol O Service manual Samm Maintenance tasks amp adjustments 27 Maintenance tasks amp adjustments YOU Q 28 11 12 13 14 WARNING Make sure that the mounting clip B is correctly locked on the actuator This prevents the clip from loosening which in turn might cause the backrest to fall backwards Connect the actuator cable Make sure that the actuator cable is properly arranged on the seating system Check the functionality of the actuator Put the seat cushion on the wheelchair Service manual Samm YOU Q 6 1 6 2 6 3 6 4 Maintenance on the control system Maintenance on the control system Replace the remote control Shark VR2 and R Net The driving program of the Shark VR2 and R Net controller systems is stored in the power module Replacing the remote control can therefore be done without any programming 1 Replace the remote control Replace the remote control DX2 The DX2 system has the main driving program stored in the remote and a backup of the program in the power module Replacing the remote can be done without programming For REM420 1 Switch on the controls The actuator LEDs 1 and 4 flash C This indicates that the remote control and the power module have different programs 2 Replace the remote control 3 Press the button on the actuator selecton bar D This way you select the backup program from the2. Q YOU Q Service Manual Samm V2 0 from Jan 2st 2015 Copyright C 2015 Handicare BV All rights reserved The information provided may not be reproduced and or published in any form or by any other means whatsoever electronically or mechanically without the prior written authorization of Handicare BV The information provided is based on general data about the constructions known at the time of the publication of this manual Handicare BV strives to continuous product improvement and reserves the right to changes and modifications The information provided is valid for the product in its standard version Handicare BV cannot be held liable for possible damage resulting from specifications of the product deviating from the standard configuration The available information has been prepared with all possible care but Handicare BV cannot be held liable for possible errors in the information or the consequences thereof Handicare BV accepts no liability for loss resulting from work that is executed by third parties The names trade names etc used by Handicare BV may not according to the legislation concerning the protection of trade names be considered as being available YOU Q Table of contents Table of contents Copyright T ITOGUCUIONN cx secege elite esses esc teiddeees esta adh a oe A dc haved Leaves tide ae divas davidii aE eaea 5 1 1 Scope of this manual ooo ccc cesses cscssecescecsescesescsss
3. Safety e it cannot be excluded that electromagnetic radiation can have influence on the wheelchair For example e mobile telephony e large scale medical apparatus e other sources of electromagnetic radiation e it cannot be excluded that the wheelchair can interfere with electromagnetic fields For example e shop doors e burglar alarm systems in shops e garage door openers In the unlikely event that such problems occur contact your supplier immediately Pictograms on the wheelchair AB C F 98 TYPE TYPE TYP You B oan ae m eg USAGE INDOORIOUTDOOR e 91400820 M ovrr BEBEN ccorascrsccocr nnermusnussenaise CE 8 MAX LOAD MAXBELASTB ZUL GESAMTGEW 160 KG e E E A check manual before using E Freewheel switch B Danger of crushing Do not put the freewheel switch in Be careful when swinging the controller Push mode on a slope aside to avoid getting anything F Trap danger crushed Danger of getting fingers jammed C Battery charging connection G Identification plate D Attachment point of the tie down system for transportation on a vehicle Service manual Samm 11 Maintenance schedule amp tooling YOU Q 4 Maintenance schedule amp tooling 4 1 Overview of scheduled maintenance tasks No Spares NOTICE The wheelchair must be checked regularly by an authorized service technician Batteries Batteries Charging o Daily bythe user by Dail
4. 5 3 1 22 Replace the batteries Preparation See section 5 1 Procedure Loosen the battery straps A Disconnect the power cables C Remove the old batteries B Put the new batteries in the carrier Connect the power cables arwn gt WARNING See the cables and module schemes in section 8 6 Tighten the battery straps and make sure that the power cables are properly placed underneath the battery straps WARNING Make sure that the battery straps are tight Replace main fuse Preparation See section 5 1 Procedure 1 Remove the caps B and the old fuses A 2 Put the new fuses in the fuse holders and put the caps on the fuse holders Interface all types Adjust the position of the interface The position of the interface can be adjusted in order to give the wheelchair better driving characteristics This position depends on the seat depth as set on the seating system and the drive type front wheel drive mid wheel drive or rear wheel drive Preparation 1 Set the interface in the maximum tilted position for easy access 2 Switch off the wheelchair via the button on the controller 3 Set both freewheel switches in Drive mode Service manual Samm YOU Q 5 3 2 Maintenance tasks amp adjustments 4 Disconnect the interface cables from the controller Procedure 1 Loosen the screws A 4x 2 Remove the screws A and mount
5. See section 5 2 1 Procedure 1 2 3 4 5 6 Remove the cap A Remove the old carbon brush B Gently blow some air through the hole to remove any dust Put the new carbon brush in the motor Put the cap on the motor Repeat steps 1 through 5 for all the carbon brushes on the motor Mount the motor arm on the wheelchair See section 5 2 5 Service manual Samm 17 Maintenance tasks amp adjustments 5 2 4 18 Replace a drive motor Preparation See section 5 2 1 Procedure 1 2 3 4 Remove cap A Unfold the washer C Remove screw B and washer D Remove the drive wheel E from the motor axle e Make sure that you do not loose the key I Remove the mudguard G for easy access Remove the old drive motor C The screws A and nuts B can be discarded Install the new motor Use the screws and nuts that are enclosed with the new motor Install the mudguard Install the drive wheel a Put some grease on the axle to prevent fretting b Mount the drive wheel on the axle c Make sure to lock the nut by folding the washer Make sure that the drive wheel does not interfere with the motor Install the motor arm on the wheelchair See section 5 2 5 Service manual Samm YOU Q YOU Q 5 2 5 5 2 6 Install a motor arm Preparation Make sure that the rubber suspensio
6. and or modules This way the power is disconnected from the wheelchair NOTICE For more detailed information about DX2 Controllers specific manuals can be downloaded from the website www dynamiccontrols com Service manual Samm YOU Q Troubleshooting Problem ON OFF light does not go Controller plug not properly Check the connection on wheel and does not connected to the power move module Both fuses are defect fuses Both fuses are defect defect Replace fuses Replace fuses batteries are not Check the connection properly connected ON OFF light flashes once DX module defect Replace one or more modules The ON OFF LED shows the condition of the system All modules have a separate status LED in this way you can see which one is defect ON OFF light flashes twice DX accessory defect The module shows a fault as a result of a programming fault or short circuit and or overload of the accessories The optional electrical high low adjustment is not in the lowest position De LED flashes twice to indicate that the speed limitation has been switched on the wheelchair will drive considerably slower The ON OFF light flashes 3 The left hand motor m1 Check the connection and i connection is not good the cabling loose or short circuit The left hand motor m1 Replace the motor connection is defect Output of the power Check the motor an output module is defect of the p
7. 0 5 m RWD Only 6000637 SSS Ss Inhibit Switch Tit E gt 19 Tilt 45 jie easels FWD 9002614 1 5 pj Inhibit Switch Lift Peo RWD 9002613 te m Oo FWD 9002612 0 6 m RWD 9002614 1 5 m a Cable lenghts are not drawn to scale VR22 Service manual Samm YOU Q Cable and module schemes VR2 Tilt45 amp Recline Lights optional 6000423 9002614 Cable lenghts are not drawn to scale 6000332 6000038 6000332 6000039 Q Lighting 6000038 6000039 9002615 any 7 l 9002614 Tilt 45 Recline VR2 3 Service manual Samm 61 Version history YOU Q 9 Version history V1 0 Dec 5th 2013 First released version 62 Service manual Samm
8. have different programs 3 Press the button on the actuator selection bar D This way you select the backup program from the remote control 4 Simultaneously press the horn button B and the button on the drive profile selection bar A for 3 seconds This confirms the selection and the system will beep when confirmed 5 Switch the controls off and on again to activate the new settings For REM550 1 Replace the remote control 2 Switch on the controls The display shows a selection sequence for the backup program 3 Replace the remote control 4 Select the module that has NOT been replaced The backup program from this module will be used to automatically re program the new module 30 Service manual Samm YOU Q Troubleshooting 7 Troubleshooting This chapter contains table with troubleshooting information One table shows the troubleshooting for the wheelchair in general the other tables show information about troubleshooting for the available controls systems NOTICE If the problem is not solved with the help of the solutions in the tables contact your dealer distributor or the Service Department of Handicare BV Service manual Samm 31 Troubleshooting YOU Q 7 1 General diagnostics and faultfinding Problem Wheelchair does not switch Buscables not connected Check buscable on connections of the joystick module to the power module can also be through the actuator
9. module Pins in connectors are Check connectors for loose loose or damaged or damaged pins If damaged replace cable Buscable defect Check all bus cables for damage Bypass each buscable with new one to check functionallity Fuse defect Thermal trip Check fuses and replace if needed Battery connections are Check battery connections loose and restore if needed Battery voltage too low Measure battery voltage and charge batteries Battery defect Measure battery voltage Voltage below 10 V can indicate that one battery is defect Replace batteries Remote control or button Check by replacing with defect new one Power Module defect Check by replacing with new one Wheelchair continuously Speed limit due to Check if all seating options drives slower than normal microswitch signal from are in neutral position seating function Measure resistance from the speed limit cable in different seating positions Bad cable connections or a broken resistor influences the drive inhibit signal Incorrect programming Check for correct program Re program if needed 32 Service manual Samm YOU Q Troubleshooting Penn ome Wheelchair drives slower throughout the day or after several hours Wheelchair only drives well for a short period of time Wheelchair can be powered up but does not drive Wheelchair has too little power to drive properly Parking brake partially engaged Poor batteries Poor
10. output channel to check what output channel has a fault Check programming and make corrections if needed Contact manufacturer for correct settings Check programming and too short or actuator speed make corrections if needed is too low Actuator is internally not functioning properly Service manual Samm Contact manufacturer for correct settings Check actuator temperature after operation and or check for excessive noise when operated Replace actuator 35 Troubleshooting nC o 36 Seating actuator moves in wrong direction after replacement Lighting does not function Lighting settings not correctly set in program Wheelchair moves turns very slowly and seems to be lacking power Wheelchair moves very rapidly and jerky Seating mechanism is moving poorly or with extreme friction Wiring connections possibly twisted in cable or motor Cabling not correctly connected Load compensation too low incorrect setting Too much load on front castors RWD Load compensation is too high Service manual Samm YOU Q Check mechanisme on loose bolts cracked or bent parts Replace parts or modules Change actuator direction in driving program or replace cable or part Check cabling See wiring diagrams for correct connections Check programming and make corrections if needed Modify load compensation in driving program Check with manufacturer for correct se
11. tip fork ooo cece cccceececsceeececscacseessscaceesevecscseevscsesssseststsneeeess 21 5 2 11 Replace the batteries ooo ccc ccececescecececescecscaceeeessvaceseevecsveseevesseaseseeveneseseess 22 5 2 12 Replace main lusi nearnanannn aa iR 22 5 3 Interface all types oo cscscescescsecsecescsccscseesscsscsesssssssessauseuseusausassaussussesaseeeeseeeesenees 22 5 3 1 Adjust the position of the interface ooo cece cccecesescscecesesescssseeseseseseeseseseseeteees 22 5 3 2 Adjust the base height of the interface ooo cece cccecesesceseeeeseseeeseseseseeeees 23 5 4 Tiltsonly Interface ccsescieeccisiaidid aiden aida adidieneiid a a an a ai 24 5 4 1 Replace the Tilt Actuator Tilt only Interface irrin 24 5 5 Tilt liftimtertace lt 3 c hcscdnieie heeds eae ek el aided dia ek wil allele 24 5 5 1 Replace the tilt actuator oo ceccccececcscssscssescsesessesessssscssestsssessescssseseesesssssteteass 24 5 5 2 Replace lift actuator occ cccccccessssesesesssssesesesesesssesesesssesssesssesesesssesesessusesseseseseeeeces 25 Os ECOMESIS ia a a e a a E a abetted ates and stndies aS 25 5 6 1 Replace the actuator of a powered Legrest ooo ce cceccecessecessecesscesseverveceeseeseeenees 25 5 6 2 Replace the gasspring of a comfort legrest ooo cc eccescccessecessecessscessreevereecerseeeeees 26 5 6 3 Replace the actuator of the Central legrest 2 0 0 cccccccccececcsessesesescseseseesesssseeeteaes 26 5 6 4 Replace the motor of the Central legrest ooo cec
12. to scale DX24 Service manual Samm 55 Cable and module schemes 56 YOU Q DX2 Tilt45 Recline Legrests Lift Lights Indicators amp Gyro optional REM550 only 6000636 BUS CSF Inhibit Switch Tilt CS Inhibit Switch Lift 00355 0025 0 3 m 6000688 3000418 JSM 3 S 6000688 E 3000418 6000038 00355 0074 2 7 m RWD 6000333 pp 9002615 _ Recline 00355 0018 1 75 m FWD 6000039 Lighting 6000216 01502 1110 Legrest Left 9002616 tS 9001233 o optional 6000038 Legrest Right 9002616 o o S 9001233 o 01502 1110 6000039 6000333 Gyro Qontroll optional d eha DX2 Tilt45 Recline Lift Lights Indicators amp Gyro optional REM550 REM420 6000636 os Inhibit Switch Tilt CS inhibit Switch Litt 6000688 JSM 3000418 NS 00355 0018 1 75 m pee AN Recline 6000038 3000417 00355 0074 2 7 m RWD 00355 0018 1 75 m FWD Lighting 6000216 6000688 3000418 6000039 o Gyro Qontroll optional ea 3 a 0 aha EE cha beT a BT Cable lenghts are not drawn to scale DX25 Service manual Samm YOU Q Cable and module schemes DX2 Tilt45 Legrests Lift Lights Indicators amp Gyro optional REM550 REM420 JSM 6000688 3000418 Ss 00355 0018 1 75 m 6000688 6000038 3000418 00355 0074 2 7 m RWD 00355 0018 1 75 m FWD 6000039 Lig
13. 236 Dynamic Wizard USB set OEM DWIZ KIT DWD OEM U 6000668 Dynamic Wizard USB set dealer DWIZ KIT DWD DLR U 9003295 PGDT R Net programmer OEM D50611 6000614 GDT VR2 PC Programmer B set D50145 Universal meter voltage and resistance 4 4 Torque table Use the general torques as indicated in the table below unless specified otherwise The minimum torque values are 7 9 below the maximum values 14 Service manual Samm YOU Q 5 1 Maintenance tasks amp adjustments Maintenance tasks amp adjustments General preparations for maintenance This chapter describes the general preparations that apply for all maintenance and repairs to the wheelchair WARNING A Only do maintenance on an empty wheelchair Switch off the wheelchair via the button on the controller 2 Set both freewheel switches in Drive mode 3 Remove the covers A and B as follows e Press down 1 in the middle to the unlock the cover Remove 2 the cover _ 4 Remove the wing bolts A Pull the batteries outwards for easy access Disconnect the batteries by removing the main fuses B Oo Service manual Samm 15 Maintenance tasks amp adjustments 5 2 5 2 1 16 7 Disconnect the motor cable A from the interconnection of the power module f WARNING such as slowdown driving or drive inhibits when seat lift and tilt are both used Carrier Disass
14. 33 Legrest Left Se Boao F o_o fe 6000039 6000333 9002616 _ m 9001233 Legrest Right ES 3000417 Gyro Qontroll 01502 1110 optional Cable lenghts are not drawn to scale noe 54 Service manual Samm YOU Q Cable and module schemes DX2 Tilt45 Recline Powered Central Legrest Lights Indicators amp Gyro optional REM550 REM420 E Inhibit Switch Tilt oS Inhibit Switch Lift T 6 EEE JSM l awi OA 6000636 Tilt 45 00355 0018 1 75 m G 6000333 9002615 Redline 3000417 nrg 6000038 I 00355 0018 1 75 m 6000039 Legrest Angle Lighting 6000216 jo 6000038 6000333 oo ED 3000417 6000039 6000333 T Foot Plate Elevation 3000417 Gyro Qontroll optional I I I a a ee ch che PM Cable lenghts are not drawn to scale DX23 DX2 Tilt45 Recline Powered Central Legrest Lift Lights Indicators amp Gyro optional REM550 only 6000636 ACI BUS 4321 CHS Inhibit Switch Tilt CEJ Inhibit Switch Lift 00355 0025 0 3 m 6000688 3000418 JSM S a 6000688 B 2 3000418 6000038 Recline Q s 00355 0074 2 7 m RWD 6000333 pp 9002615 _ 00355 0018 1 75 m FWD 3000417 6000039 Legrest Angle ihig 6000216 6000038 6000333 a 3000417 6000039 6000333 Foot Plate Elevation o 3000417 Gyro Qontroll optional Cable lenghts are not drawn
15. JSM 6000215 soaa 1003239 6000792 6000039 0 6 m 2 5 m 6000759 Inhibit Switch Tilt CO inhibit Switch Lift Cable lenghts are not drawn to scale Shark 3 Shark Qlass Tilt45 amp Recline Lights optional 6000038 6000039 2 Lightin JSM 6000215 soos ons 6000039 6000792 2 5 m 6000759 6000778 D gt 8000778 9002615 Recline oa Cable lenghts are not drawn to scale Shark 4 Service manual Samm YOU Q Cable and module schemes Shark EQlass Tilt30 amp Recline Lights optional JSM 1002945 1 5 m PM Cable lenghts are not drawn to scale 6000759 o 6000038 6000039 6000215 Lighting 6000038 6000039 6000778 o gt 6000778 O gt Tilt 30 Recline 9002615 0 0 Shark Service manual Samm 53 Cable and module schemes YOU Q 8 2 DX2 controls DX2 Battery amp Motor connections Drive only 9002774 2x SOA 10 O JSM Batteries o 00355 0018 1 75 m o oO 6000043 a a ee CE eba PM 6000573 6000573 Cable lenghts are not drawn to scale DX2 1 DX2 Tilt45 Recline Legrests Lights Indicators amp Gyro optional REM550 REM420 ACI BUS 4 32 ACT4 4 1 JSM 6000688 Ti Tilt 45 3000418 d 00355 0018 1 75 m m 6000333 9002615 Recline Oo oo 3000417 6000038 00355 0018 1 75 m 6000039 Lighting 6000216 6000333 9002616 _ 015021110 00012
16. able and module SCHEMES ooo ccc cscecscscscscscscscscscscsssssssssssssesssssssssscscscscsesescscscstsesnseseaeeey 51 8 1 Shark controls oo eee ce csccescscscscssescscscsesssescsesevsvscsessssvscsesessessscatseesscssseetescscsessscacaciteeseceess 51 82 JDX2 COMMONS x ister Pee cee ieee tea trestles cate tein teas eens shacks 54 8 32 R Neb CONUONS sie ionann tedins Wd Tushar dA Hoel etietss tee ab tela tae elect 58 Bi VA CONTOS x 3 teas cet ensvvcy a a deg aie r Sag fveds a daz duet E E 60 9 Version MISUONY inienn ited AG ete Rides ci dei 62 YOU Q 1 1 1 2 1 3 1 4 Introduction Introduction Scope of this manual This service manual contains information and instructions about general maintenance and repairs of this electric wheelchair This service manual is meant for e Service technicians personnel that performs the regular maintenance and that solves technical problems to the wheelchair Only service technicians that have completed the equipment training for this wheelchair are allowed to do maintenance on this wheelchair e Customer support personnel at Handicare BV dealers personnel that support customers when customers call to the dealer s office with questions about the wheelchair For customer support this manual serves as reference material Reference documentation This service manual refers where necessary to one of the other manuals that are available for this wheelchair e User manual wh
17. ace this motor m1 is defect The ON OFF light flashes 6 The right hand parking Check the connection and i brake m2 connection is the cabling not good or disconnected The right hand parking Replace this motor brake m2 is defect The ON OFF light flashes 7 Controller fault Check all connections and correct them if needed If the fault signal is still present after this replace the controller The ON OFF light flashes 8 Power module fault Check all connections and correct them if needed If the fault signal is still present after this replace the power module The ON OFF light flashes 9 Communication fault in the Check all connections and Shark system correct them if needed If the fault signal is still present after this replace the controller 38 Service manual Samm YOU Q Troubleshooting The ON OFF light flashes Unknown fault 10 times The ON OFF light flashes System does not fit 11 times System modules are not compatible Service manual Samm Check all connections and correct them if needed If the fault signal is still present after this contact the Service Department of Handicare BV Check if the controller type corresponds with the power module Replace one of the two if needed 39 Troubleshooting 7 3 40 YOU Q Diagnostics and troubleshooting for DX2 controls A WARNING Remove both fuses from the batteries before you change any cables fuses
18. act information Handicare BV Handicare BV Vossenbeemd 104 5705 CL Helmond The Netherlands T 31 0 492 59 38 88 F 31 0 492 53 79 31 www handicare com info handicare com Product identification o TYPE TYPE TYP You Q Luca Qlassj Il Hil ll wu YEAR JAAR JAHR 2015 4328 Sse eal g 5 z USAGE INDOOR OUTDOOR e 21400520 D g E GEBRUIKSGEBIED BINNEN BUITEN e _ 5 Soy P GEBRAUCHSGEBIET INNERHALB AUSSERHALB e C 5 6 R z MAX LOAD MAXBELASTB ZUL GESAMTGEW 160 KG E I gt nF A Model D Usage area B Year of manufacture E Maximum load in kg C Identification number Service manual Samm YOU Q Warranty and Liability 2 Warranty and Liability In the following warranty and liabilty stipulations the following terms are used e Product the electric wheelchair manufactured Handicare BV e User the person who actually uses the product e Customer the person who obtains the product from Handicare BV e Dealer the person company who supplies the product from Handicare BV to the customer Service manual Samm 7 Warranty and Liability YOU Q 2 1 Warranty 1 Save in so far as the following provisions stipulate otherwise Handicare BV warrants to the Customer or user of the Product that the Product is sound and fit for the purpose for which the Product is intended to be used as set forth in the user s manual of the Product Handicare BV furthermore warrants t
19. arts subject to wear and tear or breakage risk shall in any event be excluded from the scope of free repair replacement unless the breakage and or wear and tear has been caused by faulty materials and or manufacturing defects a foot plates and or foot rests b carbon brushes c upholstery of the seat d frame covers rain covers and other covers apron winter cover immobilisation waistcoats cross straps sitters pants and other similar accessories e tyres f damage to breakable materials such as lamps and other parts qualifying as vulnerable Depending on the other specifications of the Product this list may be extended on the basis of a list possibly attached to these terms and conditions Schedule 1 In the event that a User lodges a claim under a warranty with a Customer or that a Customer lodges such claim Handicare BV shall be notified immediately If Handicare BV has determined a claim under the warranty to be justified the costs of transport to Handicare BV will be borne by the Customer the costs of transport to the Customer will be borne by Handicare BV Liability 1 Subject to the following provisions Handicare BV only assumes liability for damage arising out of death or bodily injury due to a defect in the Product for which Handicare BV is liable and for damage to another good owned by the User of the Product in a private capacity provided that such damage is the direct result of a defect in the Prod
20. ble positions for seat and tilt Service manual Samm 23 Maintenance tasks amp adjustments YOU Q 5 4 5 4 1 5 5 5 5 1 24 Tilt only interface Replace the Tilt Actuator Tilt only Interface Preparation 1 Set the interface in the maximum tilted position for easy access 2 Prepare the wheelchair for maintenance See section 5 7 3 Disconnect the interface cables from the controller Procedure 1 Make sure that the interface is kept in the tilted position For instance by placing a support 2 Disconnect the actuator cable 3 Remove the circlips B from the pivot C at both ends of the actuator A WARNING Make sure that the tilt mechanism is supported safely Remove the old actuator 5 Put the new actuator into the tilt mechanism 6 Connect the actuator cable 7 Make sure that the actuator cable can follow the movement of the mechanism but that the cable does not get jammed by the mechanism 8 Check the functionality of the actuator Tilt lift interface Replace the tilt actuator Preparation 1 Set the interface in the maximum tilted position for easy access 2 Prepare the wheelchair for maintenance See section 5 1 3 Disconnect the interface cables from the controller Procedure 1 Make sure that the interface is kept in the tilted position For instance by placing a support 2 Disconnect the actuator cable WARNING Make sure that the tilt m
21. ctions imparted by Handicare BV The Customers shall likewise save Handicare BV harmless from any against any liability resulting due to representations made by the Customer with regard to the Product which are incompatible with the quality or the normal use of the Product Service manual Samm 9 Safety YOU Q 3 1 3 2 10 Safety Personnel qualifications Only service technicians that are trained and authorised by Handicare BV are allowed to do maintenance and repairs to the wheelchair Temporary employees and persons in training are only allowed to do the maintenance and repairs to the wheelchair if they work under the supervision of an authorised service technician Cautions and warning statements Safety information e Safety information is indicated with the warning symbol Wherever possible safety information is provided in the relevant chapter Functionality e After repairing reprogramming or replacing parts always check the functionality of the entire wheelchair Pay special attention to safety features such as slowdown driving or drive inhibits when seat lift and tilt are both used Temperature e Avoid physical contact with the wheelchair s motors at all times Physical contact can cause burns Motors are continuously in motion during use and can reach high temperatures After use the motors cool down slowly e Ifthe wheelchair is not in use make sure that it is not exposed to direct sunlight for lengt
22. e cccesesesesseeesesessssstesesestseetenss 27 5 7 Seating System ooo cece ccecescecscscsssscscsesesesecscsesessssesesssssecsesesssssecscsesssevacsesuescstscsesssevscaeeeasees 27 5 7 1 Replace the actuator of the backrest ooo ccccccccccsessssssssseesessssssececssesetscseeeeceteees 27 Table of contents YOU Q 6 Maintenance on the Control system ooo ccc ccs cesccscsecescsscsecescesssesaussessevsssseesevsesssseessenes 29 6 1 Replace the remote control Shark VR2 and R Net eissien 29 6 2 Replace the remote control DX2 wooo ces cccccscescesccscscescescesseussssessestassasssssesessesessseeeeses 29 6 3 Replace the power module Shark VR2 and R Net ooo ccc eceeccscescscessecessseessseereseerenees 29 6 4 Replace the power module DX2 ooo eececescecescesceceecseeevsceecesescssescesesesseseeseseeseseesessesesees 29 7 Troubleshooting ooo lc ces cscescsceecsceecsssscssesesscsesscsesscsesscsesscscsscssscssseessssesscsessssesssnesseneesenees 31 7 1 General diagnostics and faultfinding ooo ceccceeescscsccescscsceceesscscsceesscscscesesseveveseeeevenss 32 7 2 Diagnostics and troubleshooting for Shark Controls ooo cee cece eecsccesesestsceceseetsceseeeeveees 37 7 3 Diagnostics and troubleshooting for DX2 Controls oo eee ee cece cece cescsesesescseeesseeseaseeeaees 40 7 4 Diagnostics and troubleshooting for R Net Controls i is 44 7 5 Diagnostics and troubleshooting for VR2 controls oo cece cecececessesesseseseessecesssessssereasereaees 48 8 C
23. e not drawn to scale Service manual Samm YOU Q Cable and module schemes R Net Tilt45 Recline Powered Central Legrest Lift lights can be optional Foot Plate Elevation 9002612 9002612 9002615 Recline 9002613 Lift OR B 6000637 cl CJ Inhibit Switch Tit ols E Z CS Imhibit Switch Lift JE z a 9003916 Tilt 45 3 a g EJE Legrest Angle N S cla gla 9002612 NK Par BFE sls Cable lenghts are not drawn to scale R Net 3 R Net Tilt45 Recline Legrests Lift Lights can be optional Legrest Right 9002612 9002616 Crs 9001233 01502 1110 9002612 9002615 Recline o _O 9002613 eo o TE 9002484 1 5 m 6000637 CFF Inhibit Switch Tilt SJ Inhibit Switch Lift 9003916 N HOH 01502 1110 Legrest Left 9002612 9002616 oo Fann Cable lenghts are not drawn to scale R Net 4 9002480 1 m ext RWD ONLY H 9002483 1 2m FWD o _ 9002482 2 m RWD e Service manual Samm 59 Cable and module schemes YOU Q 8 4 60 VR2 controls VR2 Battery amp Motor connections Drive only 1x 70A 9002473 Batteries 9002347 Cable lenghts are not drawn to scale VR2 1 VR2 Tilt45 amp Lift Lights optional m 6000038 6000332 6000039 6000423 o Lighting 6000038 6000332 6000039 9002305
24. echanism is supported safely Remove the circlips B at the pivot C at the end of the actuator 4 Remove the old actuator A 5 Put the new actuator into the tilt mechanism 6 Connect the actuator cable 7 Make sure that the actuator cable can follow the movement of the mechanism but that Service manual Samm YOU Q 5 5 2 5 6 5 6 1 Maintenance tasks amp adjustments the cable does not get jammed by the mechanism 8 Check the functionality of the actuator Replace lift actuator Preparation 1 Set the interface in the maximum lift position for easy access 2 Prepare the wheelchair for maintenance See section 5 1 3 Disconnect the interface cables from the controller Procedure 1 Make sure that the interface is kept in the upper position For instance by placing a support 2 Disconnect the actuator cable WARNING Make sure that the lift mechanism is supported safely Remove the circlips B from the pivots C and D 4 Remove the old actuator A 5 Put the new actuator into the tilt mechanism 6 Connect the actuator cable 7 Make sure that the actuator cable can follow the movement of the mechanism but that the cable does not get jammed by the mechanism 8 Check the functionality of the actuator Legrests Replace the actuator of a powered Legrest Preparation 1 Lift the legrest out of the wheelchair Procedure 1 Remove the tie w
25. eelchair for general information about the use of the wheelchair e User manual for the electronics for detailed information about the use of the controller of the wheelchair e User manual for the seating system for detailed information about the user adjustments and the use of the seating system e Spare parts manual for information about the spare parts and their ordering numbers Supplier documentation for the electronics for detailed information about changing settings and doing repairs on the controls of the wheelchair Symbols used in this manual This manual uses the following symbols to highlight information that needs extra attention WARNING Follow the instructions next to this symbol closely Not paying careful attention to these instructions could result in physical injury or damage to the wheelchair or to the environment NOTICE This provides useful background information Guidelines and useful information for maintenance Service technicians Maintenance regular maintenance and repairs to the wheelchair may only be done by service technicians that have been trained and authorised by Handicare BV Temporary employees and personnel in training are also allowed to do this work but only under the supervision of an authorised service technician Work safely Always make sure that you work safely particularly when you need to lift up the wheelchair During maintenance and repair work you are at all times fully
26. emble a motor arm Preparation See section 5 1 Procedure 1 Lift the wheelchair until the wheels are free from the floor e Use a lifting platform Remove cap A Remove screw B and bearing holder C e Use an allen key size 7 e The screw is secured with locking glue Remove the screws D and E Hold the motor arm F in position and carefully slide it outward e The suspensions are loosely fitted to the carrier frame and may fall off during this procedure No worries Take the motor cable out of the carrier After repairing reprogramming or replacing parts always check the functionality of the entire wheelchair Pay special attention to safety features A number of parts are now accessible for repairs See the applicable procedure for further instructions Service manual Samm YOU Q 5 2 2 5 2 3 Replace a rubber suspension NOTICE Maintenance tasks amp adjustments From 1 12 2013 all rubber suspensions have a coloured dot that indicates the hardness e Blue standard 55 degr Shore normally mounted on front side e White hard 70 degr Shore normally mounted on rear side Preparation See section 5 2 1 Procedure 1 2 3 Remove the old rubber suspensions A and B from the carrier frame Put the new rubber suspension on the carrier frame Install the motor arm on the wheelchair See section 5 2 5 Replace the carbon brushes Preparation
27. escsseessssessessssssssescessssceseecesscsteessestiteneseesstets 5 1 2 Reference documentation ooo ccccccccccccecccesescescscscscesescessstessscesssecsssscassscsssesstasstessstessstessstestetess 5 1 3 Symbols used in this manual ooo ecccecessesssecscseeceescscscecscsescscscscacscsesesesescscsescecseacsescseeceteceees 5 1 4 Guidelines and useful information for maintenance ooo eee ecceseeteseceseseeestseeseseetseees 5 1 5 Product identificato M isenesest a AEE aE EOE aA 6 2 Warranty and Liability 0c cee cececceceeceeseceevecseveceeessesecaeseesesecaesaseesscnesaeesseseeners 7 Mes NNUAL EREE E EE AE E E ETETE abl E T 8 e AD a N E er A ee ore 9 LOU o e a a E A ta ease ea See tee ee 10 3 1 Personnel qualifications oo cece cccccescscsescesescscscsceececseseessecssssetescssssessscecssecesesssssessesesssteteteass 10 3 2 Cautions and warning statements ooo ccccccccccesescscscscesescsesestesessststeccssseseseesesssestesestssseetenss 10 3 3 Pictograms On the wheelchair oo cece cccccscscscscscsececsssvevsssvsssvsvsvsvevessvssssssssssssssescecstseseaseees 11 4 Maintenance schedule amp tooling oo ccccccccssssessscesssessscessseesssecssseseseasssesseeasseeasseeasaees 12 4 1 Overview of scheduled maintenance tasks oo cccececescscscesescscscetesescseseeeeseecsesesesesesteeess 12 A2 Mechanical 100s i cc cc eeteciar a sthetey ah ctesuet eon aes iia die a nee 13 4 3 Electronical tools 4icscet Sen tlidecnethnia idle adie ed ine
28. he quality of the material used to manufacture the Product as well as the quality of the manufacturing process Handicare BV shall replace parts of the Product which are defective due to faulty materials or manufacturing defects on free of cost basis provided that such defects arise within one 1 year after the date of delivery of the Product to the Customer Consequently the following shall be excluded from the scope of free replacement as meant in the preceding sentence a replacement of parts of the Product required on account of defects arisen more than one 1 year after the date of delivery of the Product to the Customer b replacement of parts of the Product required on account of defects resulting due to improper or careless use of the Product or resulting due to using the Product for a purpose other than the intended purpose if a Dealer is a Customer this Customer shall save Handicare BV harmless from and against any claims by Users or other third parties for defects resulting due to improper or careless use of the Product c parts subject to wear and tear and the repair replacement of these parts is the result of normal wear and tear d without prejudice to the provisions of article 2 the warranty with respect to the battery of the electric wheelchair only covers instances of malfunctioning or non functioning which are evidently the direct result of material defects or manufacturing defects The warranty as set out in these provisi
29. hting 6000216 01502 1110 Legrest Left 6000038 6000333 9002616 CE 9001233 s o 3000417 gt 4 6000039 Legrest Right 6000333 9002616 9001233 o _O o 2 3000417 CE Gyro Qontroll 01502 1110 optional Cable lenghts are not drawn to scale DX2 Tilt45 Powered Central legrest Lift Lights Indicators amp Gyro optional REM550 REM420 6000636 6000688 JSM 3000418 6000636 L Inhibit Switch Titt CS Inhibit Switch Lift Tilt 45 CJ Inhibit Switch Tit CS Inhibit Switch Lift Tilt 45 00355 0018 1 75 m a 6000688 3000478 6000038 00355 0074 2 7 m RWD 00355 0018 1 75 m FWD I 6000039 I Lighting 6000216 6000038 6000333 3000417 I 6000039 6000333 3000417 I Gyro Qontroll optional Cable lenghts are not drawn to scale Legrest Angle Foot Plate Elevation DX28 Service manual Samm 57 YOU Q Cable and module schemes 8 3 58 R Net controls R Net Battery amp Motor connections Drive only 2x 50A 9002774 Batteries 9002484 1 5 m 9002347 Cable lenghts are not drawn to scale R Net 1 R Net Drive amp Lights 6000038 6000217 Lighting 6000039 9002484 1 5 m 6000039 a 6000217 Lighting E es 6000038 2 a 8 RNet 2 Cable lenghts ar
30. hy periods of time Some parts of wheelchair such as the seat the back and the armrest can become hot if they have been exposed to full sunlight for too long This may cause burns or allergic reactions to the skin Programming e Programming should only be conducted by healthcare professionals with in depth knowledge of wheelchair control systems Incorrect programming could result in an unsafe set up of the wheelchair for a user Handicare BV accepts no responsibility for losses of any kind if the programming of the control system is altered without authorization of Handicare BV Seat adjustment factory settings Handicare BV will deliver a wheelchair with default factory settings These settings depend on the options ordered with the wheelchair When a configuration is ordered that causes interference Handicare BV applies modified settings Moving parts Contact with moving parts of the wheelchair should be avoided Contact with moving parts can result in serious physical injury or damage to the wheelchair Pay attention to the following parts e Wheels drive and castor e Electric tilt in space adjustment e Electric high low option e Electric back adjustment e Electric legrest Electromagnetic radiation The standard version of the electric wheelchair has been tested on the applicable requirements with respect to electromagnetic radiation EMC requirements In spite of these tests Service manual Samm YOU Q 3 3
31. ies or or the batteries are flat or replace them bad NOTE If the voltage is low lt 12 V the electronics do not work properly A number of random LEDs of the DX controller flash and the wheelchair will not function The ON OFF light flashes 8 The battery voltage is high This usually occurs during above 32 V trickle charging Frequent occurrences will result in a defective power module Correct the charger settings 42 Service manual Samm YOU Q Problem The ON OFF light flashes 9 times The ON OFF light flashes 10 times The ON OFF light flashes 11 times The ON OFF light flashes 11 times BUS low error cable breakage in one of the DX BUS cables or short circuit in the DX BUS system entrance to the modules BUS high error usually a communication error is caused by one of the DX BUS cables or DX modules entrance to the modules STALL overload error a motor continuously demands too much power System does not fit System modules are not compatible Service manual Samm Troubleshooting Check all cables and module and replace them if needed Check all cables and module and replace them if needed If the fault signal is still present after this contact the Service Department of Handicare BV Check the drive units Note This error is often caused by taking obstacles that are too high or by driving against walls and door frames etc This error ma
32. ing _ RWD MWD RWD MWD blocks C on one side of the wheelchair Veet nn ot ee ae 3 Move the interface to the desired new position WARNING Only use the positions that match the drive type RWD Rear wheel drive MWD Mid wheel drive FWD Front wheel drive 4 Put back the mounting blocks and screws that you removed earlier 5 Make sure that the interface is firmly locked by the mounting blocks and fasten the screws A 6 Check if the wheelchair is stable in all available positions for seat lift and tilt Adjust the base height of the interface The height of the interface can be adjusted in order to achieve the seat height as required for the user Preparation 1 Set the interface in the maximum tilted position for easy access 2 Prepare the wheelchair for maintenance See section 5 1 3 Disconnect the interface cables from the controller Procedure 1 Remove the screws A and mounting blocks B 2 Set the required height e Maximum heigth is 5 cm Do not use more than two spacer blocks D per location Make sure that you use the correct screw length WARNING Only use spacer blocks that are supplied by YOU Q and obey the maximum heigth Other spacer blocks or height can make the wheelchair unstable 3 Make sure that the interface is firmly locked by the mounting blocks and fasten the screws A 4 Check if the wheelchair is stable in all availa
33. lugglish Setting for maximum speed Adjust the setting for is too low maxium speed Service manual Samm 49 Troubleshooting 50 Fault signal problem Speed profile indicator ripples up and down Speed profile indicator flashes Actuator LED flashes The controls system is locked The speed of the wheelchair is being limited for safety reasons The actuator may be inhibited in one or both directions to prevent a unstable setting of the wheelchair Most likely the user has put an other setting like lift ina maximum position Service manual Samm YOU Q Unlock the controls system see the user manual of the controls system The extact cause depends on the type of wheelchair most common cause is that the seat is in the elevated position Put the other settings in a neutral position YOU Q 8 1 Cable and module schemes Shark controls Shark Battery amp Motor connections Drive only 9002473 1O 6000043 Cable lenghts are not drawn to scale JSM RS 1002945 1 5 m 6000759 PM Cable lenghts are not drawn to scale Cable and module schemes 1x 70A O Batteries Shark 1 6000038 6000039 6000215 Lighting 6000038 6000039 Shark 2 Service manual Samm 51 Cable and module schemes 52 YOU Q Shark Qlass Tilt45 amp Lift Lights optional 6000038 6000039 2 Lightin
34. ns are installed on the carrier Procedure 1 2 Put the motor cable through the carrier Do not connect it yet Hold the motor arm F and carefully slide it inward on the carrier e Make sure that the rubber suspensions fit into their locations on the motor arm Fasten the motor arm to the carrier frame with items A C Use some Loctite 648 to secure the screw B Fasten the suspensions with items D and E Connect the motor cable to the interconnection of the power module Replace a drive wheel Preparation See section 5 1 Procedure 1 Or E GO Lift the wheelchair until the wheels are free from the floor e Usea lifting platform Remove the screws A Remove the old drive wheel B Install the new drive wheel Make sure that the drive wheel does not interfere with the motor Service manual Samm Maintenance tasks amp adjustments 19 Maintenance tasks amp adjustments 5 2 7 5 2 8 20 Replace a castor wheel Preparation See section 5 7 Procedure 1 2 3 Lift the wheelchair until the wheels are free from the floor e Use a lifting platform Remove screw washer and nut A Take out the old castor wheel B from the fork C Install the new castor wheel e The position of the wheel depends on the size of the drive wheel 12 or 14 e Use a new lock nut Replace a castor fork Preparation See section 5 7 Pr
35. nsation is not make corrections if needed correct Check with manufacturer for correct value Wheelchair veers to one Programming of Load Check programming and Compensation is not make corrections if needed correct Motors are not balanced Check motor rpm See motor label for correct value Tyre pressure or tyre size Check tyre pressure and left and right are different tyre size diameter Suspension hardness left Check suspensions and and right are different make sure left and right side have identical suspension rates Carrier is not in balance Check for loose bolts due to mechanical flaws cracked or worn frame parts Check height of carrier left and right User weight is not in the Check position of user see center of the wheelchair if position can be improved If not possible use veer compensation in program to correct the steering Chair stops intermittently High Voltage due to overcharging or driving down slopes with full batteries regenerative braking Check battery voltage drive down slope at lower speed Worn carbon brushes Check brushes replace if needed Speed Limit due to micro Check functioning of micro switch switch Due to vibrations or shocks it can temporarily switch to Slowdown mode Castor wheels wobble at Tyre pressure too high Check tyre pressure and higher speed decrease if needed See user manual for correct value Too little load on the castor Modify seating set
36. ocedure 1 Lift the wheelchair until the wheels are free from the floor e Use a lifting platform Remove cap A Remove screw B and bearing holder C e Use an allen key size 7 e The screw is secured Remove the old castor fork D from the carrier frame Install the new castor fork on the carrier frame e Use some Loctite 648 to secure the screw B Service manual Samm YOU Q YOU Q Maintenance tasks amp adjustments 5 2 9 Replace an anti tip wheel Preparation See section 5 7 Procedure 1 Lift the wheelchair until the wheels are free from the floor e Use a lifting platform 2 Remove screw washer and nut A 3 Take out the old anti tip wheel B from the fork C 4 Install the new anti tip wheel e The position of the wheel depends on the size of the drive wheel 12 or 14 e Use a new lock nut 5 2 10 Replace an anti tip fork Preparation See section 5 1 Procedure 1 Lift the wheelchair until the wheels are free from the floor e Use a lifting platform 2 Remove cap A 3 Remove screw B and bearing holder C e Use an allen key size 7 e The screw is secured 4 Remove the old anti tip fork D from the carrier frame 5 Install the new anti tip fork on the carrier frame e Use some Loctite 648 to secure the screw B Service manual Samm 21 Maintenance tasks amp adjustments YOU Q 5 2 11 5 2 12 5 3
37. ons does not cover a battery which is malfunctioning or non functioning due to normal wear and tear or due to improper or incompetent use of the Product or the battery forming part of the Product including the improper charging of the battery and the failure to perform timely and proper maintenance the Customer shall save Handicare BV harmless from and against any claims by Users or other third parties for defects resulting due to improper or careless use of the Product or the battery forming part thereof This includes damage resulting due to the leakage of battery acid when performing maintenance to wet batteries The warranties as explained in the preceding provisions shall in any event cease to be effective if a the Product maintenance guidelines drawn up by Handicare BV have been observed not at all or to an insufficient extent b repair replacement of parts results from neglecting damaging or overburdening the Product or using the Product for purposes other than its intended purpose c parts of the Product have been replaced by parts not of the same origin as those used by Handicare BV and or parts of the Product have been replaced without authorisation by Handicare BV The warranties as set forth in articles 1 up to and including article 3 above shall become null and void if the Product is reused by a new User within the warranty period and that reuse necessitated modifications of whatever kind to the Product which modifications
38. or incomplete battery charging Thermal rollback overheating DX2 controls only Gyro module if present is not connected correctly or is not functioning properly gt Controllers switch to SystemSlowDown mode Current limit is set too low or the controller is underspecified Parking brakes are in freewheel mode flash code on remote Drive inhibits active flash code on remote Tyre pressure of drive wheels or castors is too low Programming of speed and Torque Settings is not correct Service manual Samm Check parking brake function Clicking sound at engaging disengaging should be present Check temperature of parking brake after driving Check batteries and battery voltage Check battery charger Check charging duration with the user Check usage of wheelchair extreme usage can cause the power module to decrease the maximum currents for protection Check wheelchair in freewheel mode for extreme resistance on rolling or turning Check Gyro cabling and or replace Gyro module Check program settings and or replace controller Set parking brakes to Drive mode Check program which Drive inhibits are present Check cabling of Drive inhibits on wheelchair Check pressure and inflate if needed See User manual for correct value Check programming and make corrections if needed 33 Troubleshooting YOU Q pem ee oeo Programming of Motor Check programming and Load Compe
39. ower module will only become defective through a defect in the motor itself Only replace the power module if the error occurs immediately when you switch on the power module If the error occurs when you start to drive the entire motor circuit causes this error In this case replace the motor Service manual Samm 41 Troubleshooting YOU Q Problem The ON OFF light flashes 4 The right hand motor m2 Check the connection and connection is not good the cabling loose or short circuit The right hand motor m2 Replace the motor connection is defect Output of the power Check the motor an output module is defect of the power module will only become defective through a defect in the motor itself Only replace the power module if the error occurs immediately when you switch on the power module If the error occurs when you start to drive the entire motor circuit causes this error In this case replace the motor The ON OFF light flashes 5 The left hand parking brake Check the connection and m1 connection is not the cabling good or disconnected The left hand parking brake Replace the drive motor m1 is defect The ON OFF light flashes 6 The right hand parking Check the connection and brake m2 connection is the cabling not good or disconnected The right hand parking Replace this drive motor brake m2 is defect The ON OFF light flashes 7 The battery voltage is low Charge the batter
40. power module 4 Simultaneously press the horn button B and the button on the drive profile selection bar A for 3 seconds This confirms the selection and the system will beep when confirmed 5 Switch the controls off and on again to activate the new settings For REM550 1 Replace the remote control 2 Switch on the controls The display shows a selection sequence for the backup program 3 Replace the remote control 4 Select the module that has NOT been replaced The backup program from this module will be used to automatically re programm the new module Replace the power module Shark VR2 and R Net The driving program of the Shark VR2 and R Net controller systems is stored in the power module 1 Make a backup of the driving program from the power module Use a laptop and programming software for this step 2 Replace the power module 3 Load the backup of the driving program in to the new power module 4 Check all functionality of the wheelchair Replace the power module DX2 The DX2 system has the main driving program stored in the remote and a backup of the program in the power module Replacing the power module can be done without programming For REM420 Service manual Samm 29 Maintenance on the control system YOU Q 1 Replace the power module 2 Switch on the controls The actuator LEDs 1 and 4 flash C This indicates that the remote control and the power module
41. raps and disconnect the actuator cable from the legrest 2 Remove the screws and nuts B and C 3 Remove the old actuator A from the legrest 4 Put the new actuator in the legrest Connect the actuator cable to the legrest Put the connector cable into the groove of the legrest and fasten the connector cable with tie wraps Make sure that you leave enough free cable length to let the actuator reach its full length 7 Check the functionality of the actuator Oo Service manual Samm 25 Maintenance tasks amp adjustments 5 6 2 5 6 3 26 Replace the gasspring of a comfort legrest Preparation 1 Lift the legrest out of the wheelchair Procedure 1 Remove the screws and nuts B and C 2 Remove the old actuator A from the legrest 3 Remove the lever block D from the gasspring A The lever block is re used with the new gasspring 4 Put the level block on the new gasspring Put the new actuator in the legrest Check the functionality of the actuator Oa Replace the actuator of the central legrest Preparation See section 5 1 Procedure Remove the seat cushion for easy access Disconnect the actuator cable Remove the circlips from the pivot A Remove the screw B Remove the old actuator C Put the new actuator into the wheelchair Connect the actuator cable Make sure that the actuator cable is properly arranged Use tie wraps Put the seat cushion in
42. responsible to obey the local applicable guidelines and standards with regard to safety and environment We advise you Service manual Samm 5 Introduction YOU Q 1 5 to contact our service department before you do repairs to a wheelchair that has been involved in an accident We advise you to disconnect the wheelchair from the battery power if the wheelchair has to be repaired because of a fault condition Remove the main fuse s while the wheelchair is unattended Service and technical support For information about settings maintenance and repair works please contact you supplier Make sure you have the following information at hand e Type e Identification number e Year of manufacture This information is printed on the identification plate of the wheelchair How to order spare parts For spare parts please use the Spare part manual to see what part numbers you need When you order spare parts please specify e Identification number Part number amount of parts you need e description in the relevant language e dimensions if applicable Please use e mail or fax to send your orders to your supplier Remarks e Parts that do not have a position number cannot be ordered separately Such parts belong to an assembly that must be ordered and replaced as one piece e Boxed position numbers refer to the relevant separate drawing Disposal Always handle waste materials according to the local regulations Cont
43. ry or there is a bad connections and recharge connection to the battery the battery 2 LEDs The left hand motor m1 Check the connection and connection is not good the cabling 3 LEDs The left hand motor m1 Contract your supplier has a short circuit connection to the battery 4 LEDs The right hand motor m2 Check the connection and connection is not good the cabling 5 LEDs The right hand motor m2 Contact your supplier has a short circuit connection to the battery 6 LEDs An extenal signal prevents The extact cause depends the wheelchair from driving on the type of wheelchair one possibility is that the battery charger is still connected 7 LEDs Joystick fault Make sure that the joystick is in the center position and re try to switch on the system 8 LEDs Control system fault Check all connections and cables 9 LEDs The parking brakes have a Check the connections of bad connection the parking brake and of the motor 10 LEDs An excessive voltage has Check the battery been applied to the control connections system This is usually cause by a poor battery connection 7 LEDs Speed indicator Communication fault Check the connection and the condition of the joystick cable 8 LEDs Actuator indicator Actuator trip If more that one actuator is installed check which one in not working correctly Check the actuator cabling Wheelchair moves slow or Battery in poor condition Check the battery s
44. sia AS 14 Ae AOS TAO arcsec ssc cs cere ea ss estate dean 1G Geese tees eat eee eae es 14 5 Maintenance tasks amp adjustments oo eee ces ceceececesceceecasescasescsecscsecsessesesseseecseeeeseeeenees 15 5 1 General preparations for maintenance ool ec ccc cece cececesescecececeecevscscesescstsceseetevecsseeeeteees 15 2h CANO ess et ace A ace a eet Sasa soc ae eS hres ec fat adhe een 2 a ree 16 5 2 1 DiSASSEMbIE motor ANIM ooo eee cece ccessssessseessseatenssseesaseesaseecsssesaseassceessteasiecasieeatenens 16 5 2 2 Replace a rubber SUSPENSION ooo eeccececcecessecessesessescssescscescsseesstessstessatessenessneseenens 17 5 2 3 Replace the Carbon brushes ooo ccc cecceeccecescesescsescescscescecescseescsteseasestateseseseteseetens 17 5 2 4 Replace a drive motor ooo ccccccescscescecescecesceccsceecsceececesssceesseevseeetasestasestasesereaeereas 18 5 2 5 Installa Motor AM occ ccccscescscsssesseecsssesceecassesssesassssessesssssessescsssssseseasssseetenss 19 5 2 6 Replace a drive Wheel ooo ccc cccccssssceccesscseseseeccsssesssecsesecssseessseeseseesecsesseaeeeaes 19 5 2 7 Replace a castor wheel oo ccc cccceccccscscssesescscscecescscsesssessssscssessssscseesesssessesestsesetenss 20 5 2 8 Replace a castor fOr cccccscsssesscessesessasaescsvescesssssrsacsscsesutsassossonsacsonendonensusesasaesonsoene 20 5 2 9 Replace an anti tip wheel ooo ee cccecceccscscscescscescecescsesscseessseescatesessesessesessens 21 5 2 10 Replace an anti
45. the connections to the control system If this does not solve the error the power module may be defect The control system detects that the battery voltage is above 35 V Most common reasons for this are overcharging of the batteries or bad connections between the batteries and the control system e Check the condition of the batteries and check the connections to the control system If this does not solve the error the power module may be defect The control system detects a problem in the solenoid brakes of the M1 motor or the connection to them e Check the solenoid brakes cables and the connections to the control system If this does not solve the error the power module may be defect The control system detects a problem in the solenoid brakes of the M2 motor or the connection to them e Check the solenoid brakes cables and the connections to the control system If this does not solve the error the power module may be defect The control system detects that this motor has become disconnected e Check the motor cables and the connections to the control system If this does not solve the error the power module may be defect Service manual Samm 45 Troubleshooting YOU Q Trip Text Trip Description code M2 Motor Error 3C00 The control system detects that this motor has become disconnected e Check the motor cables and the connections to the control system If this does not solve the error
46. the power module may be defect Inhibit Active 1E01 1E09 1E0A One of the inhibit input is active and in a latched state The active inhibit is indicated by the last 2 digits of the trip code e Turn the power off and on This will drop out of the Latched Mode which might clear the trip e Check all cables and switches that are connected to the active inhibit If this does not solve the error the ISM may be defect Joystick Calibration The Calibration of the joystick has not been Error successful Enter OBP and re try to calibrate If this does not solve the error the joystick module may be defect PM Memory Error This is a specific error for the Power Module e Check all cables and connections e Re program the control system Use the R Net PC programmer to program the most current specific program for wheelchair or the manufacturers original programming file If this does not solve the error the power module may be defect Memory Error This is a non specific memory error which can be caused by any of the modules within the system e Check all cables and connections e Turn the power off and on If the error is still present and the system contains modules not supplies by PGDT e Disconnect all non PGDT modules and turn the power off and on If this has solved the error e Connect each non PGDT module in turn and turn the power off and on each time to see which module causes the problem If
47. the wheelchair 0 Check the functionality of the actuator 0 N o Oli GOIN E gt O Service manual Samm YOU Q YOU Q 5 6 4 5 7 5 7 1 Replace the motor of the central legrest Preparation See section 5 1 Procedure Remove the seat cushion for easy access Disconnect the motor cable Loosen the locking screw A Remove the old motor C from the legrest by removing screws B Put the new motor in the legrest Fasten the locking screw Connect the motor cable Make sure that the motor cable is properly arranged Use tie wraps Put the seat cushion in the wheelchair 0 Check the functionality of the actuator RON a ONO O Seating system Replace the actuator of the backrest Preparation See section 5 1 Procedure 1 Remove the seat cushion for easy access 2 Make sure that the backrest is kept in the upright position For instance by placing a support 3 Disconnect the actuator cable WARNING Make sure that the backrest is supported safely to prevent it from falling backwards Remove the mounting clip B Remove the nut C Remove the old actuator A Remove screw washers and nut D Remove the mounting fork from the actuator The mounting fork is re used with the new actuator Put the mounting fork on the new actuator 0 Put the new actuator into the seating mechanism Use a new lock nut C and fasten the mounting clip B
48. this does not solve the error the power module may be defect 46 Service manual Samm YOU Q Troubleshooting Trip Text Trip Description code Gone to Sleep The control system has been left inactive for a longer period of time than the time indicated by the Sleep Timer An entry is made in the log each time this occurs The control system wake up again when the joystick or a button is used Charging The control system detects that a charger is connected to Inhibit 1 or to in Inhibit 3 The Battery charger screen is shown during charger connection An entry is made in the system log each time this occurs If the On Board charger is used e Disconnect the charger from the AC supply If an Off Board charger is used e Disconnect the charger from the wheelchair If this error is still present when the charger is disconnect the joystick module may be defect Service manual Samm 47 Troubleshooting YOU Q 7 5 Diagnostics and troubleshooting for VR2 controls WARNING A Remove both fuses from the batteries before you change any cables fuses and or modules This way the power way is disconnected from the wheelchair NOTICE For more detailed information about VR2 Controllers specific manuals can be downloaded from the website www pgdt com The number of LEDs on the battery indicator indicates the type of fault 48 Service manual Samm YOU Q Troubleshooting 1 LED The battery needs charging Check the batte
49. ttings Modify seating setup to have better weight distribution Modify load compensation in driving program Check with manufacturer for correct settings YOU Q Troubleshooting 7 2 Diagnostics and troubleshooting for Shark controls A WARNING Remove both fuses from the batteries before you change any cables fuses and or modules This way the power way is disconnected from the wheelchair NOTICE For more detailed information about Shark Controllers specific manuals can be downloaded from the website www dynamiccontrols com Service manual Samm 37 Troubleshooting YOU Q Problem Service indicator flashes User error Put the joystick in neutral once This is probably a STALL and try again timeout Service indicator flashes Battery fault Check batteries and twice cabling Charge the batteries or replace them The ON OFF light flashes 3 The left hand motor m1 Check the connection and times connection is not good the cabling The left hand motor m1 Replace this motor defect The ON OFF light flashes 4 The right hand motor m2 Check the connection and times connection is not al the cabling The m2 motoris defect m2 motor The m2 motor is defect defect Replace this motor Replace this motor motor The ee light flashes 5 The left hand parking brake Check the connection and m1 connection is not the cabling good or disconnected The left hand parking brake Repl
50. uct Handicare BV shall indemnify for damage as referred to in article 1 up to the sum covered by its statutory liability insurance taken out with its insurance company Handicare BV shall not assume any other or additional liability than the liability set out in article 1 In particular Handicare BV shall not assume any liability for consequential damage in whatever form In so far as Handicare BV notwithstanding the provision of article 3 is ordered by a Netherlands court or in any other forum for the settlement of disputes to pay damages other than referred to in article 1 Handicare BV shall make indemnification in accordance with the provisions of article 2 Handicare BV shall not assume liability for damage resulting due to repair or replacement required to remedy defects caused by improper or careless use of the Product or caused by modifications made by the Customer or User which were not authorised or performed by and or on the instructions of Handicare BV The Customer shall save Handicare BV harmless from and against any claims by Users under the warranty provisions referred to in Article 9 or claims for liability under mandatory law if the Customer or third parties have made modifications which are not in accordance with the supplied instructions and or which have been made using the wrong materials unless this failure to observe the instructions or use the right materials is based on an error in the technical manual or other instru
51. up if wheels possible or decrease tyre pressure 34 Service manual Samm YOU Q Problem Motors make excessive noise Wheelchair wobbles overall or moves up and down when driving Seating actuator does not function Seating actuator only functions for a short time Worn carbon brushes Drive wheels have radial misaligned tyres Can be caused by long weeks inactive periods Current setting is not correct Cables not connected or cables damaged Wheelchair goes into fault status when actuator is operated Actuator inhibit is active Actuator module output Maximum current setting is too low Actuator time out setting is Troubleshooting Check carbon brushes and collector If needed replace brushes or motor Check for misalignment of tyres If misaligned reduce tyre pressure to 1 bar drive for several minutes at moderate speed and increase pressure again to advised value Misalignment can be reduced this way If not sufficient replace wheel Check programming and make corrections if needed Contact manufacturer for correct settings Check cables and replace if needed Actuator has a short circuit that becomes active when the actuator is operated Replace actuator Check program to see what actuator inhibit is present Check if inhibit signal is functioning correctly example with lift and tilt to maximum recline will no longer move backwards Try actuators on different
52. were not authorised or performed by and or on the instructions of Handicare BV The above warranty shall also become null and void if through the agency of the Customer in instances other than those mentioned in article 4 our Products have been altered in such way as to cause our Products to malfunction In the event of damage or other calamities the User or the Customer must contact Handicare BV as soon as possible and provide the most extensive information possible if they wish to retain their rights under the warranty set out above The possibility to lodge a claim under the above warranties shall lapse upon expiry of a period of twenty 20 days after the damage or calamity occasioning the claim arose The replacement of a part or the repair or reconditioning of the Product during a warranty period shall not extend the warranty period Any repair to or reconditioning of the Product not authorised or performed by and or on the instructions of Handicare BV shall not be covered by the scope of this warranty If a Service manual Samm YOU Q 2 2 Warranty and Liability User has authorised or performed and or instructed the repair or reconditioning of a Product the Customer shall save Handicare BV harmless from and against any claims by third parties following in the widest sense from such repair or reconditioning In consideration of the matters considered in the preceding paragraphs of this article 9 the following p
53. y bythe user user Tyres Check pressure and inflate Weekly by the user if necessary Wheelchair and upholstery and Wheelchair and upholstery Clean Clean Weekly by the user by Weekly bythe user user Electrical system Inspection Twice a year every 6 months Batteries Inspection Twice a year every 6 months Drive Inspection Twice a year every 6 months Mechanical parts Mechanical parts Inspection Yeay Tyres Tyres Check condition and profile condition and Check condition and profile Yeay Fasteners and bolts Check condition and Yearly tighten if necessary Wheelchair Check overall functionality overall Check overall functionality Yeay 12 Service manual Samm YOU Q 4 2 Mechanical tools Maintenance schedule amp tooling The following tools and general supplies are needed to do the maintenance as described in this manual Description Screwdriver Screwdriver Rubber mallet Pair of wire cutters Circlip pliers Waterpump pliers Open ended spanner Ring spanner Torque wrench up to 60 Nm with sockets Allen keys Loctite 270 Loctite 648 Tie wraps n a not applicable Phillips head ee Service manual Samm 13 Maintenance schedule amp tooling YOU Q 4 3 Electronical tools The following tools and general supplies are needed to do the maintenance as described in this manual 00355 0440 Dynamic Hand Held Programmer DX HHP GDW 1003
54. y also be caused by a difficult turn from a standing position Check the weight distribution of the wheelchair Program the entire drive system for the relevant wheelchair with the aid of the DX Wizard program on the PC Always confirm the programming by switching the wheelchair on and off 43 Troubleshooting 7 4 44 YOU Q Diagnostics and troubleshooting for R Net controls A WARNING Remove both fuses from the batteries before you change any cables fuses and or modules This way the power is disconnected from the wheelchair NOTICE For more detailed information about R Net Controllers specific manuals can be downloaded from the website www pgdt com Service manual Samm YOU Q eae Joystick error Low Battery High Battery M1 Brake Error M2 Brake Error M1 Motor Error Trip code 1505 1506 3B00 OVO Troubleshooting Sea a The most common cause of this error is when the joystick is not in the center position when the control system is switched on The Joystick displaced screen is shown for 5 seconds If the joystick is not released within this time the system reports an error e Make sure that the joystick is in the center position and re try to switch on the system If the error is still present the joystick or the joystick module may need to be replaced The control system detects that the battery voltage is below 16V e Check the condition of the batteries and check
Download Pdf Manuals
Related Search