USER'S MANUAL TTP-2410M/346M TTP
Contents
1. TTP 2410M 346M TTP 246M Plus 344M Plus THERMAL TRANSFER DIRECT THERMAL BAR CODE PRINTER USER S MANUAL Contents EI Tu e Er nee 1 1 1 Product Introduction isisisciieicis ccinicinssiecedeccdsnctnmuentudscudeceanencuanascucwcnesinenenaua 1 1 2 Compliant CS E 1 2 Operations e UE 3 2 1 Unpacking and Inspection uuusuusnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 3 2 2 Printer Overview anna anna 4 2 2 1 FF nt TE 4 2 2 2 Interior MEM 5 2 2 3 Rear VIEWS eu aa ne a ae a a RE 6 2 3 Operator Controls 00uuu 0 0000040000000 Hann a HG ann aatan ann mann wann ndananunnnnnanndh 7 2 3 1 Front Panel Display 44H nnnnnnnnnnnnnnnnnnnnnnnnn 7 2 3 2 LED e ee E 7 2 3 3 Front Panel Keys 8 2 4 Setting Up the Printer iussiunsuusseansuneenannuna sun anna annnannnnnennn 8 2 5 Installation of Ribbona nase 9 2 5 1 Loading blenken 9 2 5 2 Remove Used bbbon AAA 12 2 6 Installation of Media vceciiciccisdscscecuiccddsecianssncvennwisacsevensnseeswdecwiavenncmannewade 13 2 6 1 Loading Roll Labels 13 2 6 2 Loading Fan fold Labels nennen 16 2 7 Adjustment EN 18 2 7 1 Print head Pressure Adjustment knob 18 2 7 2 Print Head Burn Line Adjustment Knob 18 3 Menu Function 20 3 1 Setup Menu OVERVIEW rear 21 3 1 1 Printet SOU Ds enen cencepsecentectcenceoncencephcenccostceneuieenece 22 Belz SENSOR TE 29 3 1 3 Setlal COMM EE 33 IA E LC E 35 3 2 File Manager oseexeguieseruekZee geg2. to select the sensor type and press the SELECT button to enter sensor calibration mode Press MENU key to cancel the setting and return to the previous menu Sensor l l l Auto Bline Auto Cont l l l Manual Gap Manual Bline Manual Cont l l 3 1 2 1 Gap Sensor Calibration Sensor 1 4 Gap Mode 1 3 Bline Sensor Manual Gap Continuous Exit Press the UP and DOWN buttons to scroll the cursor to the sensor type and press the SELECT button to enter the sensor calibration mode Note If printing from enclosed software driver the software driver will send out the GAP or BLINE command which will overwrite the sensor type setting set from the front panel 3 1 2 1 1 Auto Gap Sensor Calibration When enter the Auto Gap option you will see following message and 29 printer will feed 2 to 3 labels to calibrate the sensor sensitivity When calibration is completed the LCD screen will return to the previous menu Auto Gap 3 1 2 1 2 Manual Gap Sensor Calibration In case Auto Gap sensor calibration cannot apply to the media please use Manual Gap function to calibrate the gap sensor manually This function can be used to fine tune the sensor sensitivity When enter Manual Gap option you will see following message Gap Mode 2 3 Auto Gap Manual Gap gt cr z Exit Stock AD 652 Press the UP and DOWN buttons you will see there ar
3. width height Gap size vertical gap offset Sensor sensitivity File management information 40 3 3 2 Dump Mode Captures the data from the communications port and prints out the data received by printer In the dump mode all characters will be printed in 2 columns as following The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters It allows users or engineers to verify and debug the program Diagnostics 2 4 Printing Dump Mode Pritn Config 1 1 pamDump Mode Rotate cutter Note 1 Dump mode requires 4 wide paper width 2 Turn off on the power to resume printer for normal printing 3 Press FEED button to back to the previous menu DOWNLOA 0D D TE GH Oe h Us e LA NVANAHQABRAAA AD DOWNLOAD TEST2 D T 5 CLS DOWNLOA D F TEST 4 DAT 5 CLS Om GA OD o As OG ml CO DCD GA ASCII Data Hexdecimal data related to left column of ASCII data 41 3 3 3 Rotate Cutter In case paper is jammed in the cutter this feature can rotate the cutter blade forward or reverse direction which is helpful to remove the jammed paper easily from the cutter Diagnostics 3 4 UP Fwd Print Config DOWN Rev Dump Mode 3 4 Language Chinese SC This option is used to setup the
4. 3 1 3 Serial Comm Baud Rate 1200 bps Serial Comm Es O 5 OD il l 2400 bps i Vv 3500 bps 19200 bps v 38400 bps 57600 bps 1520 CH oO O n v Exit 3 1 3 1 Baud Rate Serial Comm 1 5 aBaud Rate Parity Data Bits Baud Rate 4 9 EEE 19200 bps 38400 bps This option is used to set the RS 232 baud rate The default setting is 9600 bps Press UP and DOWN buttons to select the different baud rate and press SELECT button to set the value into printer When you enter this list the baud rate value in the right side of gt icon is the current setting in the printer Press ES MENU key to cancel the setting and return to the previous menu 33 3 1 3 2 Parity Serial Comm 2 5 Baud Rate EEE Data Bits This option is used to set the RS 232 parity The default setting is None Press UP and DOWN buttons to select the different parity and press SELECT button to set the value into printer When you enter this list the parity in the right side of gt is the printer current setting Press EZ MENU key to cancel the setting Parity 1 4 aoe Odd Even and return to the previous menu 3 1 3 3 Data Bits Serial Comm 3 5 Baud Rate Parity gt DELT EE Bits This option is used to set the RS 232 Data Bits The default setting is 8 data bits Press UP and DOWN buttons to s
5. Code Page 10 41 Reference X gt Reference Y 850 852 gt Jet IW CH Use this option to set the code page of international character set For more information about code page please to refer the programming manual When enter the code page list the code page in the right side of gt icon is the printer current setting Press the UP and DOWN to select the code page and press the SELECT button to enable the setting Press ES MENU key to cancel the setting and return to the previous menu Note If printing from enclosed software driver the software driver will send out the command which will overwrite the setting set from the front panel 7 bit 8 bit Lode page NAME International code page International Character Set number Character Set USA USA 437 United States BRI British 850 Multilingual GER German 852 Slavic FRE French 860 Portuguese DAN Danish 863 Canadian French ITA Italian 865 Nordic 26 SPA Spanish SWE Swedish SWI Swiss Windows Code Page SBCS Windows Code Page DBCS code page International code page International number Character Set number Character Set 1252 Latin 1 950 Traditional Chinese Big5 1250 Central Europe 936 Simplified Chinese GBK 1293 Greek 932 Japanese Shift JIS 1254 Turkish 949 Korean 1251 Cyrillic 1255 Hebrew 1256 Arabic 1257 Baltic 1
6. Printer default setting is Batch Mode When enter this list the print mode in the right side of gt icon is the printer current setting Press UP and DOWN to select the different print mode and press SELECT button to enable the setting Press EZ MENU key to cancel the setting and return to the previous menu Printer Mode Description cae Next label top of form is aligned to the print head burn line location Tear Off Mode Once image is printed completely label gap black mark will Batch Mode eee ber ee be fed to the tear plate location for tear away Peeler Mode Enable the label peel off mode 24 Cutter Mode Enable the label cutter mode Cutter Batch Cut the label once at the end of the printing job Note If printing from enclosed software driver the software driver will send out the command which will overwrite the setting set from the front panel 3 1 1 5 Offset Print Setup 5 11 Direction Offset Print Mode 000 This option is used to fine tune media stop location Press the DOWN button to move the cursor from left digit to right digit and press the UP button to set the value from to or 0 to 9 Press the SELECT button to set the value into printer Press E43 MENU key to cancel the setting and return to the previous menu The default value is 000 Note If printing from enclosed software driver the s
7. menu 3 1 4 2 4 Protocol Configure 4 5 TCP IP Protocol Subnet Mask Getway Press UP and DOWN buttons to select the different protocols and press SELECT button to save the setting Currently only TCP IP protocol is supported 3 1 4 3 Reset Ethernet 3 4 READY EZ Status Reset EE SELECT YES After saving the configuration please reset the Ethernet module before the changes take effect This option is used to reset the printer by cycling the power off and than back on You may lose your current connection and application Resetting the network may take up to one minute before you can access the print server 38 3 2 File Manager This feature is used to check the printer available memory and file list File Manager 3 2 1 File List Use this menu to show the files that are saved in printer DRAM flash memory File Manager 1 4 File List 1 4 DRAM File List Avail Memory FLASH Del All Files CARD 3 2 2 Avail Memory Use this menu to show available memory space File Manager 2 4 Avail Memory File List DRAM 256 KB Del All Files CARD 0 KB 3 2 3 Del All Files Use this menu to delete all files Press SELECT button to delete all files in the device Press ES MENU to cancel deleting files and go back to previous menu File Manager 3 4 File List 1 4 File List gt DRM Del All Fi
8. tes ist auf sicheren Stand zu achten Ein Kippen oder Fallen k nnte Besch digungen hervorrufen 7 Be chten Sie beim Anschlu an das stromnetz die Anschlu werte 8 Dieses das Ger t kann bis zu einer Au entemperatur von maximal 40 C betieben werden CAUTION Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufacturer Dispose of used batteries according to the manufacturer instructions ORSICHT Explosionsgetahr bei unsachgemen Austausch der Batterie Ersatz nur durch denselben oder einem vom Hersteller empfohlenem nlichen Typ Entsorgung gebrauchter Batterien nach Angaben des Herstellers 2 Operations Overview 2 1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping Please carefully inspect the packaging and printer upon receiving the bar code printer Please retain the packaging materials in case you need to reship the printer Unpacking the printer the following items are included in the carton One printer unit One Windows labeling software Windows driver CD disk One quick installation guide One power cord One USB interface cable If any parts are missing please contact the Customer Service Department of your purchased reseller or distributor 2 2 Printer Overview 2 2 1 Front View LED indicators LCD display Front panel buttons Paper exit chute Printer right si
9. 258 Vietnam ISO Code Page ISO Code Page code pagename DT pn Fre 8859 1 Latin 1 8859 7 Greek 8859 2 Latin 2 8859 9 Turkish 8859 3 Latin 3 8859 10 Latin 6 8859 4 Baltic 8859 15 Latin 9 8859 5 Cyrillic 3 1 1 8 Country Print Setup 10 11 Country 1 23 Code Page 002 gt 003 Use this option to set the country code for the LCD display Press the UP and DOWN to select the country code and press the SELECT button to set the value into printer When enter this list the country code in the right side of gt icon 27 is the printer current setting Press ES MENU key to cancel the setting and return to the previous menu Code Country Code Country Code Country Code Country 001 USA 034 Se 044 ale 055 Brazil 002 Canadian French 036 Hungarian 045 Danish 061 Dan 003 ars 038 Yugoslavian 046 Swedish 351 Portuguese 031 Dutch 039 Italian 047 Norwegian 358 Finnish 032 Belgian 041 Switzerland 048 Polish 033 French France 042 Slovak 049 German 28 3 1 2 Sensor This option is used to set the media sensor type and calibrate the selected sensor We recommend to calibrate the sensor before printing when changing the media Sensor 1 4 Woa sensor Bline Sensor Continuous When you enter this option the sensor type in the right side of gt icon is the printer current setting Press the UP and DOWN
10. This function is used to fine tune black mark sensor sensitivity When enter the Manual Bline option you will see following message Bline Mode 2 3 Auto Bline Manual Bline gt sim z Exit Stock AD 42 There are 4 different ranges 0 3 of sensor sensitivity Disengage the print head mechanism Place the black mark under the black mark sensor You can read the Stock AD value from the LCD for the black mark Move the label to the area other than the black mark and check the Stock AD value again If the readings difference between black stripe and other areas are larger than 250 then sensor is able to register at the media top of form properly If the Stock AD value difference are less than 250 please press the UP and DOWN buttons to change to other sensitivity range and press the SELECT to set the value to printer or press EZ MENU key to cancel the setting and return to the previous menu Note If there are texts or logos at the sensor detection path they will affect the sensor sensitivity and printer may not able to register the top of form properly For this case please move the sensor to the location where there is no texts or logos on the sensor detection path 3 1 2 3 Continuous Media Sensor Calibration 31 When enter the Continuous option you will see following messages Sensor Bline Sensor Manual Cont 3 4 Cont Mode 1 3 Exit Press the UP a
11. a Turning the knobs adjusts the print head s burn line forward or backward as it relates to the platen roller Caution Incorrectly adjusting these knobs can lead to poor print quality and may cause damage to the printer Proceed with caution The print head burn line default is set for general purpose printing media plain paper and paper thickness less than 0 20mm The adjustment knobs default is screwed clockwise to the end of thread Poor print quality when using paper thicker than 0 20mm may be due to the print head burn line not being at the optimized position To improve the print quality increase the head pressure or adjust the knobs counter clockwise to move print head burn line toward the paper out direction then print again Continue to adjust the burn line position and test print as necessary until the printout image is clear 3 Menu Function Main Menu Overview Main Menu v W W v d File List Print Config English Initialization v W W v J lt x W v W Serial Cutter v W y v W v German v Italian v French Russian Polish panish wn lt lt lt 9 lt Exit Notice The Ethernet function is available for TTP 2410M series only and option for TTP 246M Plus series Ethernet function is available on the LCD display when Ethernet card is installed 3 1 Setup Menu Overview Sensor Serial Comm Ethernet et Printer Setup Speed Gap Se
12. atus DHCP Reset Exit Press UP and DOWN buttons to select the different options and press SELECT button to enter the option Press MENU key to cancel the setting and return to the previous menu Protocol IP Address Stubnet Mask 3 1 4 2 2 1 IP Address Static IP 1 5 IP Address Subnet Mask Gateway Press DOWN buttons to move the cursor from left to right digits and press the UP button to scroll the value from 0 to 9 Press the SELECT button to save the setting and return the Configure menu Press EZ MENU key to cancel the setting and return to the previous menu 3 1 4 2 2 2 Stubnet Mask Static IP 2 5 Subnet Mask IP Address 000 000 000 000 ES Gateway Press DOWN button to move the cursor from left to right digits and press the UP button to scroll the value from 0 to 9 Press the SELECT button to save the setting and return the Configure menu Press ES MENU key to 37 cancel the setting and return to the previous menu 3 1 4 2 2 3 Gateway Static IP 3 5 Gateway IP Address 000 000 000 000 Subnet Mask Press DOWN button to move the cursor from left to right digits and press the UP button to scroll the value from 0 to 9 Press the SELECT button to save the setting and return the Configure menu Press ES MENU key to cancel the setting and return to the previous
13. de cover Lower front cover OO Om WN 2 2 2 Interior view 1 17 4 5 7 1 Ribbon rewind spindle 2 Print head pressure adjustment knob 3 Print head secure screw 4 Ribbon guide plate 5 Print head 6 Media sensor 7 Platen 3 8 Ribbon sensor 9 Print head release lever 10 Ribbon supply spindle 11 Media guide bar 12 Label roll guard 13 Label supply spindle 14 Z axis adjustment mechanism 15 Damper 16 Label guide 17 Ribbon release button 2 2 3 Rear View Fan fold paper entrance chute Power jack socket Centronics interface USB interface RS 232C interface Power switch GPIO interface Option SD card socket For TTP 2410M series only Ethernet interface For TTP 2410M series only 0 PS 2 interface For TTP 2410M series only O DAN DOA FWD 2 3 Operator Controls 2 3 1 Front Panel Display LED indicators POWER ON LINE ERROR READY LCD display Model Name VX XX S MENU Front panel buttons amp PAUSE 2 3 2 LED Indicators LED Status Indication POWER Op The printer power is turned off On The printer power is turned on ON LINE On Printer is ready a Pause Blinking Downloading data into printer ERROR Off Printer is ready On CARRIAGE OPEN or CUTTER ERROR Blinking NO PAPER PAPER JAM or NO RIBBON 2 3 3 Front Panel Keys Keys Function ES MENU 11 Enter the me
14. e 8 different sensitivity ranges 0 7 of sensor setting Disengage the print head mechanism Remove one label from the liner and place the liner under the gap sensor You can read the Stock AD value for the liner Move the media to liner with label and you can read another Stock AD value If the difference between the two readings is larger than 250 then sensor can register label top of form properly If the current sensitivity range difference is not much you can change to another sensitivity range setting by pressing the UP and DOWN buttons and press the SELECT to set the value to printer or press ES MENU key to cancel the setting and return to the previous menu 3 1 2 2 Black Sensor Calibration Sensor Gap Sensor PmAuto BLine Continuous Exit 2 4 Bline Mode 1 3 Press the UP and DOWN buttons to scroll the cursor to the sensor type Press 30 the SELECT button to enterthe black mark sensor calibration mode 3 1 2 2 1 Auto Black Mark Sensor Calibration When enter the Auto Bline option you will see following message and printer will feed 2 to 3 labels to calibrate the black mark sensor sensitivity When calibration process is completed the LCD screen will return to the previous menu Auto Bline 3 1 2 2 2 Manual Black Mark Sensor Calibration In case Auto Bline sensor calibration cannot calibrate the sensor properly you will need to calibrate the sensor manually
15. e inne ee sunesensianteuws EVEN CEEVEEEEN EVEN EKENeNeNEE 39 3 21 File BASU cis cares cis sie es cea ak aaah ae aN es ee a cae ee he 39 3 2 2 Avail MEMORY 223220222222 Reese 39 TE TEE 39 3 3 Diagnostics vcvicccisicincsiaiuescwiaddencuesanenswensisannsradennweaauaecdsseniemuenaudesvencddnereuaue 40 3 3 1 Print Config areas erer a 40 3 3 2 DUMP TE 41 3 3 3 Rotate ein E 42 EE Te D e LE 42 e Raela es gt ARES eee ES Re ee ee 43 3 5 1 Initialization EEN 43 3 5 2 Mileage Info 2 dusts sda nets SEENEN 44 4 Troubleshooting ie cciiccieiccnsssiccaccsieeeerenssseaecsiesscetedssacniacweersdesveassseawsannceans 45 5 Maintenance eessen 47 Revise History na aan anna anna anna 48 1 Introduction 1 1 Product Introduction Thank you very much for purchasing TSC bar code printer This printer is designed with die casting aluminum chassis and print mechanism metal cover with large clear media view window which ensuring to work for the extreme and heavy duty industrial environment and applications With back lit graphic LCD display printer status can be managed easier and operated more user friendly The moveable sensor design can accept wide range of label media All of the most frequently used bar code formats are included Fonts and bar codes can be printed in any one of the four directions This printer is built in the high quality high performance MONOTYPE IMAGING True Type font engine and one CG Triumvirate Bold Condensed smoo
16. elect the different Data Bits and press SELECT button to set the value into printer When you enter this list the Data Bits in the right side of gt icon is the printer current setting Press 3 MENU key to Data Bits 2 3 7 gt H Exit cancel the setting and return to the previous menu 3 1 3 4 Stop Bit s Serial Comm 4 5 Parity Data Bits Stop Bit s This option is used to set the RS 232 Stop Bits The default setting is 1 stop bit Press UP and DOWN buttons to select the different Stop Bits and press SELECT button to set the value into printer When you enter this list the option in the right side of gt icon is the printer current setting Press ES MENU key to Stop Bit s 1 3 2 Exit cancel the setting and return to the previous menu 34 3 1 4 Ethernet Use this menu to configure internal Ethernet configuration check the printer s Ethernet module status and reset the Ethernet module This function is available on the LCD display when Ethernet card is installed Press UP and DOWN buttons to select the different options and press SELECT button to enter the option Press 3 MENU key to cancel the setting and return to the previous menu Ethernet l l IP Address DHCP l l Note This function is available for TTP 2410M series only and option for TTP 246M Plus series 3 1 4 1 Status IP Address MAC Address Protocol Use this menu
17. est and check head element is damaged ine print head est PESEN d there is dot missing in the pattern The pressure of print head is not Adjust the print head pressure set properly adjustment knob Printed thick tag Adjust the print head pressure and print head burn line position Memory full The space of FLASH DRAM is Delete unused files in the FLASH full FLASH DRAM SD card DRAM SD card 46 5 Maintenance This session presents the clean tools and methods to maintain your printer 1 m Cotton swab H Lint free cloth a m 100 ethanol 2 Vacuum Blower brush The cleaning process is described as following Please use one of following material to clean the printer Printer Part Method Interval Print Head 4 Always turn off the printer before cleaning the print head Allow the print head to cool for a minimum of one minute Use a cotton swab and 100 ethanol to clean the print head surface N oO Clean the print head when changing a new label roll Platen Roller Turn the power off Rotate the platen roller and wipe it thoroughly with 100 ethanol and a cotton swab or lint free cloth N Clean the platen roller when changing a new label roll Tear Bar Peel Use the lint free cloth with 100 As needed Bar ethanol to wipe it Sensor Compressed air or vacuum Monthly Wipe it with water dampened As needed Exterior cloth Interior B
18. g darkness The available setting is from 0 to 15 and the step is 1 Printer default density is 8 You may need to adjust your density based on selected media Press UP and DOWN to increase decrease the printing darkness Press SELECT key to enable the setting Press EZ MENU key to cancel the setting and return to the previous menu Note If printing from enclosed software driver the software driver will send out the DENSITY command which will overwrite the setting set from the front panel 3 1 1 3 Direction Print Setup 3 11 Speed Direction Density 0 The direction setting value is either 1 or 0 Use this option to setup the printout direction Printer default printout direction is DIRECTION 0 Press UP key to set the direction as 1 and DOWN to set it as 0 and 23 SELECT key to enable the setting Press EZ MENU key to cancel the setting and return to the previous menu The following 2 figures are the printouts of DIRECTION 0 and 1 for your reference DIRECTION 0 DIRECTION 1 Note If printing from enclosed software driver the software driver will send out the command which will overwrite the setting set from the front panel 3 1 1 4 Print Mode None Batch Mode Peeler Mode Cutter Mode Print Setup 4 11 Print Mode 2 6 Density paaBatch Mode Direction Peeler Mode gt eae elem ols Cutter Mode T This option is used to set the print mode
19. language on LCD display Press UP and DOWN buttons to scroll the curser to desire language and press SELECT button to select this option Press EZ MENU key to cancel the setting and return to the previous menu The default language setting is English 42 3 5 Service Service Initialization Mileage Info This feature is used to restore printer settings to defaults and display printer mileage information 3 5 1 Initialization Service 1 3 Initializing gt Initialization Mileage Info Exit The printer settings are restored to defaults as below once printer is initialized Note When printer initialization is done please calibrate the gap or black mark sensor before printing Parameter Default setting Speed 6 IPS 152 mm sec Density 8 Label Width 4 00 101 6mm Label Height 2 50 63 4mm Sensor Type Gap sensor Gap Setting 0 12 3 0mm Print Direction 0 Reference Point 0 0 upper left corner Offset 0 Tear Mode On Peel off Mode Off Serial Port Settings 9600 bps none parity 8 data bits 1 stop bit Code Page 437 Country Code 001 Clear Flash Memory No Shift 0 Gap sensor 2 Will be reset Need to re calibrate the gap sensitivity 43 Bline sensor sensitivity 2 Will be reset Need to re calibrate the gap Language English 3 5 2 Mileage Info Use this option to check the printed mileage displayed i
20. les Avail Memory FALSH SELECT YES 3 3 Diagnostics Print Config Dump Mode 3 3 1 Print Config This feature is used to print current printer configuration to the label On the sconfiguration printout there is a print head test pattern which is useful for checking if there is any dot damage on the print head heater element Diagnostics 1 4 Self Test pamPrint Config Dump Mode Printing 1 1 a a p 2 de ON iil a NN ay Ki S n i egcet D P e CHECKSUM 05888070 pe d di i EER SERIAL PORT 9600 N 8 1 CODE PAGE 437 COUNTRY CODE 881 SPEED 6 INCH DENSITY 12 SIZE 4 00 6 00 GAP 8 88 0 00 TRANSPARENCE 2 HOST NAME admin MAC ADDRESS 0 1B 82 FF 02 63 DHCP ENABLED YES IP ADDRESS 0 0 0 0 SUBNET MASK 8 0 0 0 DEFAULT GATEWAY 8 9 9 0 ee K A e Feke dk deke k ke eck ER LER ERERE EERE RAI UNTEN FILE LIST DRAM FILE FILE S FLASH FILE FILE S EXT FLASH FILE FILE S PHYSICAL DRAM AVAILABLE DRAM PHYSICAL FLASH AVAILABLE FLASH PHYSICAL CARD END OF FILE LIST KIKI RA kke Fek ERA RR IKI RRR ARR ERR 32768 KBYTES 256 KBYTES FREE 8192 KBYTES 6656 KBYTES FREE 976 MBYTES Hui HH u Print head test pattern Printer model name amp Main board firmware version Printed mileage Main board firmware checksum Serial port setting Code page Country code Print speed Print darkness Label size
21. n meter Service 1 3 Initialization gt IERT ME ob aol Exit Mileage m 4016 Labels pcs 51698 44 4 Troubleshooting The following guide lists the most common problems that may be encountered when operating this bar code printer If the printer still does not function after all suggested solutions have been invoked please contact the Customer Service Department of your purchased reseller or distributor for assistance Problem Possible Cause Recovery Procedure The power cord is not properly Check whether the power cord Power indicator does not illuminate connected is well connected between printer and outlet Power switch is not turned on Turn on power switch f i Please engage the print Carriage open The printer carriage is open l H S mechanism Check if interface cable is well connected to the interface Re connect cable to interface connector The serial port cable pin Please replace the cable with configuration is not pin to pin d f pin to pin assignment assignment a The serial port setting is not Please reset the serial port Not Printing consistent between host and setting printer The port specified in the Windows Select the correct printer port in driver is not correct the driver The Ethernet IP subnet mask gateway is not configured properly Running out of ribbon Supply a new ribbon roll No Ribbon _ The ribbon is ins
22. nd DOWN buttons to select the sensor calibration mode and press the SELECT button to detect sensor strength 3 1 2 2 1 Auto Cont When enter the Auto Cont option you will see following message and printer will not feed labels to calibrate the sensor sensitivity When calibration process is completed the LCD screen will return to the previous menu Auto Cont 3 1 2 1 2 Manual Sensor Calibration for The Continuous Media In case Auto Continuous sensor calibration cannot apply to the media please calibrate the media manually with Manual Cont option This function can be used to fine tune the sensor sensitivity When enter Manual Cont option you will see following messages Cont Mode 2 3 Auto Cont Manual Cont FS z Exit Stock AD 42 There are 8 different ranges 0 7 of sensor sensitivity Please disengage the print head mechanism Place the media under the gap sensor and check the Stock AD value Remove the media from the gap sensor and check the Stock AD value again If difference of the two readings are larger than 250 then printer can detect the media properly If the readings difference is less than 250 then press the UP and DOWN buttons to change the sensor sensitivity to different range and check the readings difference again Press 32 the SELECT key to set the value to printer or press E3 MENU key to cancel the setting and return to the previous menu
23. nsor O i 1 N d i i i d v v v Data Bits Reset v Density Bline Sensor Direction Continuous Print Mode Exit Stop Bit s i Offset Exit Sh t Refere Refere Code page O Cc CH lt lt lt lt lt J gt d CH O OD OD lt x ntry Exit Notice The Ethernet function is available for TTP 2410M series only and option for TTP 246M Plus series Ethernet function is available on the LCD display when Ethernet card is installed 21 3 1 1 Printer Setup Printer Setup Batch Mode Peeler Mode Cutter Mode Cutter Batch oo E a Ka N 8859 4 8859 5 8859 6 8859 7 8859 8 8859 9 8859 10 8859 15 950 936 932 949 Exit 22 3 1 1 1 Speed Print Setup 1 11 Density 6 Direction Use this option to setup print speed The available print speed is between 4 10 ips and each increament decreament is 1 ips The default print speed is 6 ips Press UP key to raise the print speed and press DOWN key to decrease print speed Press SELECT key to set it into printer Press MENU key to cancel the setting and return to the previous menu Note If printing from enclosed software driver the software driver will send out the SPEED command which will overwrite the setting set from the front panel 3 1 1 2 Density Print Setup 2 11 Speed Density gt TTT Direction Use this option to setup printin
24. nu 2 Exit from a menu or cancel a setting and return to the previous menu amp PAUSE Pause Resume the printing process PF FEED Advance one label UP Scroll up the menu list DOWN Scroll down the menu list SELECT _ Enter Select cursor located option 2 4 Setting Up the Printer 1 Place the printer on a flat secure surface 2 Make sure the power switch is off 3 Connect the printer to the computer with the provided USB cable 4 Plug the power cord into the AC power cord socket at the rear of the printer and then plug the power cord into a properly grounded power outlet 2 5 Installation of Ribbon 2 5 1 Loading Ribbon 1 Lift open printer right side cover 2 Push the print head release lever to open the print head mechanism 4 Thread the ribbon through the ribbon sensor slot and then through the open space in between print head and platen Ribbon Ribbon sensor wN 5 Wrap the ribbon onto the ribbon rewind spindle Keeping the ribbon flat and without wrinkles 6 Wind the ribbon clockwise about 3 5 circles onto the ribbon rewind spindle until it is smooth and properly stretched Loading path for ribbon Ribbon __ rewind spindle Ribbon supply spindle 2 5 2 Remove Used Ribbon 1 Break the ribbon between ribbon guide plate and the ribbon rewind spindle 2 Push the ribbon release button to release the ribbon on the ribbon rewind spindle 2 6 Ins
25. oftware driver will send out the OFFSET command which will overwrite the setting set from the front panel 3 1 1 6 Shift Print Setup 6 11 Print Mode Shift Offset 000 This option is used to fine tune print position Press the DOWN button to move the cursor from left digit to right digit and press the UP button to set the value from to or 0 to 9 Press the SELECT button to set the value into printer Press ES MENU key to cancel the setting and return to the previous menu The default value is 000 Note If printing from enclosed software driver the software driver will send out the SHIFT command which will overwrite the setting set from the front panel 3 1 1 6 Reference X amp Reference Y 25 Print Setup 8 11 Shift Reference Y Reference X 000 paReference Y This option is used to set the origin of printer coordinate system horizontally and vertically Press the DOWN button to move the cursor from left digit to right digit and press the UP button to set the value from 0 to 9 Press the SELECT button to set the value into printer Press ES MENU key to cancel the setting and return to the previous menu The default value is 000 Note If printing from enclosed software driver the software driver will send out the REFERENCE command which will overwrite the setting set from the front panel 3 1 1 7 Code Page Print Setup 9 11
26. r 5 Adjust the label guide by sliding to fit the paper width 6 Close the print head mechanism making sure the latches are engaged properly 7 Set the media sensor type and calibrate the selected sensor Please refer to section 3 1 2 Note Please calibrate the gap black mark sensor when changing media Loading path for fan fold labels Rear media loading slot Media guide bar Peeler bar Damper Media sensor Media guide bar Peeler bar Bottom media loading slot 17 2 7 Adjustment Knob 2 7 1 Print head Pressure Adjustment Knob Print head pressure adjustment knobs The print head pressure adjustment knob has 5 levels of adjustment Because the printer s paper alignment is to the left side of mechanism different media widths require different pressure to print correctly Therefore it may require to adjust the pressure knob to get your best print quality For example if the label width is 4 adjust both print head pressure adjustment knobs to the same level If the label is less than 2 wide increase the left side print head pressure by rotating the adjustment knob clockwise and decrease the right side pressure by rotating the adjustment knob counter clockwise to level 1 2 7 2 Print Head Burn Line Adjustment Knob Print head burn line adjustment knobs The print head burn line adjustment knobs are used to fine tune the print quality for 18 different thicknesses of medi
27. rush or vacuum As needed Note Do not touch printer head by hand If you touch it careless please use ethanol to clean it Please use 100 Ethenol DO NOT use medical alcohol which may damage the printer head Regularly clean the print head and supply sensors once change a new ribbon to keep printer performance and extend printer life 47 Revise History Date Content Editor 48 Connecting Your Thermal Printing Needs Your Thermal Printing Needs TSC Auto ID Technology Co Ltd Headquarters Factory No 35 Sec 2 Ligong 1st Rd Wujie Town Lan County Taiwan 268 R O C TEL 886 3 990 6677 FAX 886 3 990 5577 Web site www tscprinters com E mail printer_sales tscprinters com tech_support tscprinters com 49 Taipei Office 11F No 205 Sec 3 Beishin Rd Shindian City Taipei 231 Taiwan R O C Taiwan 268 R O C TEL 886 2 8913 1308 FAX 886 2 8913 1808
28. tallation of Media 2 6 1 Loading Roll Labels 1 Lift open printer right side cover 2 Push the print head release lever to open the print head mechanism 3 Move the label roll guard horizontally to the end of label spindle then flip down the label roll guard 4 Place the roll of media on the label supply spindle Flip up the label roll guard Move the label roll guard horizontally to gently fit the width of label roll 5 Pull label roll leading edge forward through the media guide bar damper media sensor and place the label leading edge onto the platen roller Media sensor Media guide bar Liner rewind spindle Option Media sensor Damper Label guide 6 Adjust the label guide to fit the width of the label 7 Close the print head mechanism making sure the latches are engaged properly 8 Using the front display panel set the media sensor type and calibrate the selected sensor Please refer to section 3 1 2 Note Please calibrate the gap black mark sensor when changing media Loading path for roll labels 15 2 6 2 Loading Fan fold Labels Fan fold media feeds through either the bottom or rear external label entrance chute 1 Lift open printer right side cover 2 Push the print head release lever to open the print head mechanism 4 Pull fan fold label leading edge forward through the media guide bar damper media sensor and place the label leading edge onto the platen rolle
29. talled incorrectly Please refer to the steps in user s manual to reinstall the Configure the IP subnet mask gateway ribbon Run out of label Supply a new label roll Gap black mark sensor is not Align the triangle on the sensor aligned properly to the media support to the media gap notch black mark properly No Paper The label is installed incorrectly Please refer to the steps in user s manual to reinstall the label roll Gap black mark sensor sensitivity Calibrate the gap black mark is too high or sensor is not calibrated sensor 45 Gap black mark sensor sensitivity is not set properly sensor sensitivity is not enough Calibrate the gap black mark sensor Make sure label size is set properly Set label size exactly as installed paper in the labeling Paper Jam software or program Labels may be stuck inside the Remove the stuck label printer mechanism near the sensor area The serial port cable pin Please replace the null modem configuration is not correct cable Poor Print Check if supply is loaded correctly Reload the supply Quality Ribbon and media are Change the ribbon or label incompatible combination Check if dust or adhesives Clean the print head areaccumulated on the print head Check if print density is set Adjust the print density and print properly speed Check print head test pattern if Run printer self t
30. th font With flexible firmware design user can also download the True Type Font from PC into printer memory for printing labels Besides the scalable font It also provides a choice of five different sizes of alphanumeric bitmap font OCR A and OCR B fonts By integrating rich features it is the most cost effective and high performance printer in its class 1 2 Compliances CE Class A EN55022 1998 A1 2000 A2 2003 EN55024 1998 A1 2001 A2 2003 EN 61000 4 SERIES REQULATIONS ETSIEN 301 489 17 V1 2 1 2002 08 FCC CFR 47 Part 15 CISPR 22 3RD EDITION 1997 Class A This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation ANSI C63 4 2003 CANADIAN ICES 003 C Tick AS NZS CISPR22 Class A UL CUL UL 60950 3 TUV GS EN60950 2000 Wichtige Sicherheits Hinweise 1 Bitte lesen Sie Diese Hinweis sorgfaltig durch 2 Heben Sie diese Anleitung f r den sp teren Gebrauch auf 3 Vor jedem Reinigen ist das Ger t vom Stromentz zu trennen Verwenden Sie Keine Fl ssig oder Aerosolreiniger Am besten eignet sich ein angefeuchtetes Tuch zur Reinigung 4 Die Netzanschlu steckdose soll nahe dem Ger t angebraucht und leicht zug nglich sein 5 Das Ger t ist vor Feuchtigkeit zu sch tzen 6 Bei der Aufstellung des Ger
31. to check the Ethernet setting status 3 1 4 1 1 IP Address Ethernet 1 4 Status 1 4 Last Used IP Configure MAC Configured IP Reset Protocol 0 0 0 0 The IP address information will be shown on the LCD display Please press ES MENU botton to return to the previous menu 35 3 1 4 1 2 MAC Ethernet 1 4 Status 2 4 gt IP Address Reset Protocol MAC Address 00 1B 82 FF 6D 8A The MAC address information will be shown on the LCD display Please press ES MENU botton to return to the previous menu 3 1 4 1 3 Protocol Ethernet 1 4 Status 3 4 Configure MAC Reset gt Iabeisfeleten i TCP IP Protocol The Protocol information will be shown on the LCD display and press ES MENU key to go back to the previous menu 3 1 4 2 Configure DHCP Static IP Use this menu to set the printer s DHCP and Static IP Press UP and DOWN buttons to select the different options and press SELECT button to enter the option Press EZ MENU key to cancel the setting and return to the previous menu 3 1 4 2 1 DHCP Ethernet 2 4 Status Reset EEE Configure 1 3 Static IP Exit gt IIe DHCP Press UP and DOWN buttons to select the DHCP function And the printer will auto return to the previous menu 36 3 1 4 2 2 Static IP Ethernet 2 4 Configure 2 3 St
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