B-Series Touchcomputer User Guide
Contents
1. CAUTION To prevent tipping or dropping be sure to hold the base when adjusting the display Setting Up the Operating System If configured with an operating system the initial setup of the operating system takes approximately 5 10 minutes Additional time may be needed depending on touchcomputer hardware configurations and connected devices To set up the Microsoft Windows Operating System for the touchcomputer turn on the touchcomputer by pressing the power button and then follow the instructions on the screen Selecting the Language Microsoft Windows uses English as the default language in menus and dialog boxes You can change this language to suit your preferences at the screen below Note If you choose to change the language after initial setup you can follow steps 1 2 to arrive at the same screen below 1 From the desktop click Start gt Settings gt Control Panel in Windows XP or Start gt Control Panel in Vista B SERIES TOUCHCOMPUTER USER GUIDE 2 2 In the Control Panel screen select Regional and Language Options Windows XP Professional Setup xi Regional and Language Options mmi You can customize Windows XP for different regions and languages Es Regional and Lanquage Options allow you to change the way numbers dates currencies and the time are displayed You can also add support for additional languages and change your location setting The Standards and formats setting is se2. 20 5lbs 9 3kg 15 20 5lbs 9 3kg 17 23 1lbs 10 5kg 15 15 7lbs 7 1kg 15 14 2lbs 6 4kg 17 15 7lbs 7 1kg 17 18 3lbs 8 3kg 15 29 1lbs 13 2kg 17 31 7lbs 14 4kg 17 18 3lbs 8 3kg 15 29 1lbs 13 2kg 15 27 6lbs 12 5kg 17 31 7lbs 14 4kg 17 29 1lbs 13 2kg 15 443mm W x 258mm D x 555mm H 17 443mm W x 258mm D x 555mm H Operating 0 C to 35 C Storage 20 C to 60 C Operating 2096 to 8096 Storage 596 to 9596 Operating 0 to 12 000 feet 3 658m Equivalent to 14 7 to 10 1 psia Altitude Non Operating 0 to 40 000 feet 12 192m Equivalent to 14 7 to 4 4 psia Warranty 3 years Backlight Lamp Time to 72 brightness Minimum 50 000 hours MTBF mean time between failures 50 000 hours Cables and Accessories North American and European Power cables included Power Supply External 12VDC universal type power supply brick AC input voltage 100 240V AC Input frequency 50 60Hz Max output power 240W Dimensional drawing number 15 models MS600845 17 models MS600846 B SERIES TOUCHCOMPUTER USER GUIDE 28 Agency Certification UL CUL CE NOM AR CCC GOST R RCM C Tick VCCI Other Features Serviceable internal components Touchscreen Sealed to bezel and LCD for APR and AT models Kensington Security Lock B SERIES TOUCHCOMPUTER USER GUIDE
3. C The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment 2 If this equipment appears to cause interference with radio or television reception or any other device a Verify as an emission source by turning the equipment off and on b If you determine that this equipment is causing the interference try to correct the interference by using one or more of the following measures i Move the digital device away from the affected receiver ii Reposition turn the digital device with respect to the affected receiver iii Reorient the affected receiver s antenna B SERIES TOUCHCOMPUTER USER GUIDE 32 iv Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits v Disconnect and remove any l O cables that the digital device does not use Unterminated l O cables are a potential source of high RF emission levels vi Plug the digital device into only a grounded outlet receptacle Do not use AC adapter plugs Removing or cutting the line cord ground may increase RF emission levels and may also present a lethal shock hazard to the user vii If you need additional help consult your dealer manufacturer or an experienced radio or television technician Ill Agency Certifications The following certifications have been issue
4. mode 190 mA typical Current draw idle mode 140 mA typical B SERIES TOUCHCOMPUTER USER GUIDE 17 Feature Specification Current draw suspend mode Image resolution 1 5 mA typical 512 dpi Image color 8 bit gray level Scan capture size 14 6mm nominal width x 18 1mm nominal length Electrostatic discharge ESD Image capture speed 100 ms USB type 1 0 1 1 or 2 0 Operating temperature 0 to 40 C Up to 15kV mounted in case Part number E373639 Testing the FPR 1 Double click the Fingerprint Reader Test icon to start the test application 2 Place your finger on the fingerprint reader sensor and verify that the image of your fingerprint is displayed on the application window e FTConnect Elle Action Options Help Device Status Connected with FT REGULAR PRIORITY B SERIES TOUCHCOMPUTER USER GUIDE 18 PoweredUSB Cash Drawer Port Card A PoweredUSB cash drawer port card can be installed in any available expansion slot This card provides e 2x12V PoweredUSB ports e 1x12V or 24V selectable cash drawer RJ11 port The voltage setting can be set via jumper on the card prior to installing into the touchcomputer Test applications can be found in the following directory or on www elotouch com C EloTouchSystems SetupFiles Peripherals Second VGA Port Card A second VGA video card can be added to any available
5. 1 Simultaneously press Menu Exit and the Right gt key for two seconds A window appears displaying PWR ENABLE or PWR DISABLE 2 When the power button lock feature is activated the power button is disabled B SERIES TOUCHCOMPUTER USER GUIDE 10 L E D Functionality The B Series base has a LED indicating the state of the touchcomputer The table below shows LED state and corresponding color Red Input power present Off mode or hibernation B SERIES TOUCHCOMPUTER USER GUIDE 11 Using the Input Output Panel To access the input output I O ports remove the cable cover at the bottom of the unit A security screw is included and may be used to secure the cable cover to the touchcomputer Below are the I O descriptions by model B1 and B3 models USB X4 EXPANSION CARDS DC POWER IN HDM DB9 SERIAL X2 B2 models AUDIO IN AUDIO OUT USB X4 LAN Qo MIC EXPANSION CARDS C POWER IN pw SERIAL X2 Note The DB9 Serial COM ports are defaulted from left to right COM5 and COM6 Note As a safety precaution always leave the cable cover door attached when the system is powered on B SERIES TOUCHCOMPUTER USER GUIDE 12 CHAPTER
6. B Series Touchcomputer User Guide B Series LCD Multi function Touchcomputer 15 and 17 model shown Tyco Electronics Our commitment Your advantage UCHSYSTEMS Tyco Electronics B Series Touchcomputer User Guide Multi function Touchcomputer Revision B P N E610125 Tyco Electronics 1 800 ELOTOUCH 1 800 356 8682 www elotouch com Copyright O 2010 Tyco Electronics All Rights Reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means including but not limited to electronic magnetic optical chemical manual or otherwise without prior written permission of Tyco Electronics Elo TouchSystems Disclaimer The information in this document is subject to change without notice Tyco Electronics Elo TouchSystems makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose References in this publication to Tyco Electronics Elo TouchSystems products or services do not imply that Tyco Electronics Elo TouchSystems intends to make them available in all countries in which Tyco Electronics Elo TouchSystems operates Tyco Electronics Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligatio
7. 05 00 Eastem Time US amp Canada y v Automatically adjust clock for daylight saving changes After making any changes click Next to finish Windows Setup completes the installation of the touchcomputer Calibrating the Touchscreen The touchscreen is pre calibrated for accurate touch response If for any reason the touchscreen needs to be recalibrated right click the Elo icon in the Task bar and then click Properties The following window opens NOTE Calibration is not applicable on APR touchscreen models B SERIES TOUCHCOMPUTER USER GUIDE 5 l Elo Touchscreen Properties General mode Sound Properties 1 About Video alignment enables the computer to convert touchscreen coordinates into image coordinates Align the touchscreen whenever you Initially install the touchscreen drivers Change the touchmonitor or touchscreen hardware Notice the cursor isn t lined up with your Finger Click the Align button This launches the calibration program The window shown below opens Follow the instructions to calibrate the touchscreen io amp Leth Puget Von o pedum d road ian ya iP B SERIES TOUCHCOMPUTER USER GUIDE 6 Securing the Base When mounting the B Series touchcomputer the baseplate must be removed and mounted on a flat surface Use the four pre tapped holes to secure the baseplate from below the mounting surface before reattaching the touchcomputer
8. 33 Complete Command String Reader Output 2 Slide a card through the MSR and verify that the data is displayed in the application window B SERIES TOUCHCOMPUTER USER GUIDE 15 Is ID TECH 21777102 HID Renter Demo Application y Pron i008 E 102103101 Reader Output Card Type is OTHER General Settings Track Settings Help Complete Command String 4367422006630777817237075207311020000 IDTECH MagSwipe HID Reader IDTECH Format Command Command format is 53 18 or 53 13 01 33 Send Command 3 If the card ID appears in the Reader Output window the reader is functioning Customer Display You can optionally add a customer display to the B Series touchcomputer to any of the four mounting locations located on the display head top bottom left and right of the touchcomputer Software application and drivers can be found in the following directory or on www elotouch com C EloTouchSystems SetupFiles Peripherals Feature Description Display type Vacuum fluorescent display Display color Green Display pattern Brightness 5 x 7 dot matrix 350 600 cd m Characters available 95 alphanumeric amp 32 international characters Dot size X x Y 0 86 x 1 2 mm Font size 5 5 W x 10 5 H Character number 20 characters by 2 lines for a 5 x 7 dot matrix font Interface USB Part number E326629 Testing the Customer Display To test the
9. OPTIONS AND UPGRADES Adding Optional Peripherals When adding a peripheral complete installation and setup instructions are provided with the field installable kits The following peripherals are available for purchase separately as field installable kits Magnetic stripe reader MSR Customer display Fingerprint reader FPR Wireless adapter PoweredUSB cash drawer port expansion card Second VGA port expansion card Second hard disk drive HDD Solid State Drive RAID PCle Modem PCle Parallel Port PCle External Elo Peripheral Elo Expansion Card Elo PCle Expansion Card Note Software drivers and applications for all peripherals are located in the C EloTouchSystems directory of the touchcomputer Note Using the PoweredUSB cash drawer port Elo Expansion Card AND the Second VGA port Elo expansion card limits the External Elo Peripherals to a maximum of two Note May install up to 2 Elo Expansion Cards OR 1 Elo Expansion Card 1 PCle Expansion Card B SERIES TOUCHCOMPUTER USER GUIDE 13 Magnetic Stripe Reader MSR You can add a magnetic stripe reader MSR to the B Series touchcomputer to any of the 4 mounting locations located on the display head top bottom left and right Software application and drivers can be found in the following directory or on www elotouch com C EloTouchSystems SetupFiles Peripherals The MSR is a USB 2 0 device that reads all three data stripes on
10. OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH HEREIN SELLER S LIABILITY UNDER THE WARRANTY SHALL BE LIMITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT IN NO EVENT SHALL SELLER BE LIABLE FOR THE COST OF PROCUREMENT OR INSTALLATION OF SUBSTITUTE GOODS BY BUYER OR FOR ANY SPECIAL CONSEQUENTIAL INDIRECT OR INCIDENTAL DAMAGES Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all liability relating to i assessing the suitability for Buyer s intended use of the Products and of any system design or drawing and ii determining the compliance of Buyer s use of the Products with applicable laws regulations codes and standards Buyer retains and accepts full responsibility for all warranty and other claims relating to or arising from Buyer s products which include or incorporate Products or components manufactured or supplied by Seller Buyer is solely responsible for any and all representations and warranties regarding the Products made or authorized by Buyer Buyer will indemnify Seller and hold Seller harmless from any liability claims loss cost or expenses including reasonable attorney s fees attributable to Buyer s products or representations or warranties concerning same B SERIES TOUCHCOMPUTER USER GUIDE 35 INDEX address Elo TouchSystems 39 options adding 13 i lescription 12 25 base securing 7 box contents 1 cables in
11. as shown below The holes are designed to work with ISO metric M6 screws Mounting screws are not included with the product Refer to the figure below for the location of the holes All dimensions are in millimeters Mounting Diagram 2 h 95 f THROUGH HOLE AVAILABLE FOR CABLES 1 67 4 I 34 6 YA 57 THRU HOLE HEIGHT OF SCREW HEAD 6mm MAX X4 B SERIES TOUCHCOMPUTER USER GUIDE 7 CHAPTER OPERATION This chapter describes how to control the On Screen Display OSD power buttons and I O panel All adjustments made to the OSD and power controls are automatically saved User settings remain unchanged after powering off on or in the case of a power failure B SERIES TOUCHCOMPUTER USER GUIDE 8 On Screen Display OSD A OSD Menu 1 To display the OSD Menu press the Menu button Press the RIGHT button or LEFT button to toggle and the SELECT button to select from the different OSD sub menus and functions 2 When the function you want to change is shown press the SELECT button 3 To adjust the value of the function 4 Pressing the RIGHT button increases the value of the selected OSD control option 5 Pressing the LEFT button decreases the value of the selected OSD control option The OSD provides the following settings Description Auto adjust Automatically adjusts system clock Brightness Adjust brightness and contrast Brightness Adjusts the
12. backlight of the monitor e Contrast Adjusts the maximum luminance level of the monitor B SERIES TOUCHCOMPUTER USER GUIDE 9 Feature Description Image setting Adjusts H position V position clock and phase H position Moves the screen horizontally right and left 1 pixel pitch increment V position Moves the screen vertically up and down 1 line increment Clock Adjusts the ratio of dividing frequency of the dot clock Phase Adjusts the phase of the dot clock Sets color temperature 9300K 7500K 6500K 5500K or User Preset OSD Adjusts H position V position and OSD timeout H position Adjusts the OSD menu screen position left or right V position Adjusts the OSD menu screen position up or down Timeout Adjusts the amount of time that the OSD menu is displayed Language Changes language to English French Italian German Spanish Japanese Simplified Chinese or Traditional Chinese Recall Sets color recall and recall defaults Restores original factory settings Adjusts sharpness enables disables DDC CI function Exits the OSD OSD and Power Button Control The OSD menu and power button are enabled by default To enable or disable the OSD function 1 Simultaneously press Menu Exit and the Left lt key for two seconds A window appears displaying OSD ENABLE or OSD DISABLE 2 When the OSD is disabled the OSD menu is not visible To enable or disable the power button PWR lock function
13. expansion slot This card provides a VGA port to drive another VGA display Software application and drivers can be found in the following directory or on www elotouch com C EloTouchSystems SetupFiles Peripherals Wireless Card A wireless adapter can be installed as an option in the B Series touchcomputer in the I O area under the cable cover Typical specifications for the wireless card are USB dongle module Compliant to USB 2 0 industry standards e EEE 802 11b g n compliant Two UFL connectors e Support for Windows XP RoHS compliant B SERIES TOUCHCOMPUTER USER GUIDE 19 Testing the Wireless Card To test the wireless card 1 From the desktop click Start gt Settings gt Control Panel gt Network Connections in Windows XP or Start gt Control Panel in Vista 2 Double click the Wireless Network Connections icon to display available networks and verify that the wireless network is detected NOTE Ifa wireless network needs to be initialized please see your system administrator Second Hard Disk Drive A second hard disk drive can be added via the second hard drive mounting kit This addition provides extra data storage or can be used in conjunction with the RAID controller card for RAID functionality This option occupies a single expansion slot Solid State Drive A solid state drive can be added to replace the original hard disk drive This addition provides a more mechanically reliable storage optio
14. fit the plug into an outlet that has not been configured for this purpose Do not use a damaged power cord Only use the power cord that comes with your Elo TouchSystems touchcomputer Use of an unauthorized power cord might invalidate your warranty The slots located on the sides and top of the touchcomputer case are for ventilation Do not block or insert anything inside the ventilation slots It is important that your touchcomputer remains dry Do not pour liquid into or onto your touchcomputer If your touchcomputer becomes wet do not attempt to repair it yourself Contact Elo Customer Service for instructions B SERIES TOUCHCOMPUTER USER GUIDE 22 Care and Handling The following tips help keep your touchcomputer functioning at the optimal level To avoid risk of electric shock do not disassemble the power adapter or display unit cabinet The unit is not user serviceable Remember to unplug the display unit from the power outlet before cleaning Do not use alcohol methyl ethyl or isopropyl or any strong solvent Do not use thinner or benzene abrasive cleaners or compressed air To clean the display unit cabinet use a cloth lightly dampened with a mild detergent Avoid getting liquids inside your touchcomputer If liquid does get inside have a qualified service technician check it before you power it on again Do not wipe the screen with a cloth or sponge that could scratch the surface To clean the touchscreen use win
15. 29 CHAPTER TECHNICAL SUPPORT Technical Assistance There are three methods to obtain contact information for technical assistance on the touchcomputer The touchcomputer e The web The phone Using the Touchcomputer You can access support information in System Properties by clicking the Support Information button You can get to System Properties by either of the following methods Right click My Computer and choose Properties OR Click the Start button select Control Panel and double click the System icon Using the Web For online self help go to www elotouch com go websupport For technical support go to www elotouch com go contactsupport For current Elo news product updates and announcements or to register to receive our Touchcomputer newsletter go to www elotouch com go news Using the Phone Call toll free 1 800 ELO TOUCH 1 800 356 8682 B SERIES TOUCHCOMPUTER USER GUIDE 30 REGULATORY INFORMATION l Electrical Safety Information A Compliance is required with respect to the voltage frequency and current requirements indicated on the manufacturer s label Connection to a different power source than those specified herein may result in improper operation damage to the equipment invalidation of warranty or a fire hazard if the requirements are not followed B There are no operator serviceable parts inside this equipment There are hazardous voltages generated by this equipme
16. 4 www elotouch com Tyco Electronics Our commitment Your advantage TOUCHSYSTEMS Get the latest Product information Specifications News on upcoming events Press release Software drivers Touch Monitor Newsletter Getting in Touch with Elo To find out more about Elo s extensive range of touch solutions visit our Website at or simply call the office nearest you North America Europe Asia Pacific S Elo TouchSystems Tyco Electronics Raychem Sun Hamada Bldg 2F S 301 Constitution Drive B V B A 1 19 20 ShinYokohama 2 Menlo Park CA 94025 Elo TouchSystems Division Kanagawa 222 0033 5 USA Diestsesteenweg 692 Japan o B 3010 Kessel Lo Belgium 3 800 ELO TOUCH Tel 81 45 478 2161 y 800 356 8682 Tel 32 0 16 35 21 00 Fax 81 45 478 2180 Tel 650 361 4800 Fax 32 0 16 35 21 01 www tps co jp Fax 650 361 4747 elosales elotouch com gt customerservice elotouch com E meo Electronics Our commitment Your advantage TOUCHSYSTEMS E
17. 5 models Total 8ms Typical 17 models Total 5ms Typical 15 models 16 2M minimum Colors 17 models 16 7M 15 models Viewing Angle from center 70 looking left typical at a CR 10 70 looking right typical at a CR 10 60 looking up typical at a CR 10 65 looking down typical at a CR 10 17 models 80 looking left typical at a CR 10 80 looking right typical at a CR 10 80 looking up typical at a CR 10 80 looking down typical at a CR 10 Contrast Ratio Maximum touchcomputer dimensions with stand Display at 0 tilt vertical 15 models 700 1 typical 17 models 1000 1 typical 15 models 14 W x 14 3 H x 10 5 D in 354 4 W x 363 5 H x 267 0 D mm 17 models 15 2 W x 14 2 H x 10 5 D in 386 4 W x 361 0 H x 267 0 D mm B SERIES TOUCHCOMPUTER USER GUIDE 27 Maximum touchcomputer dimensions without stand 15 models 14 0 W x 13 1 H x 3 6 D in 354 4 W x 331 8 H x 91 3 D mm 17 models 15 2 W x 13 0 H x 3 8 D in 386 4 W x 329 5 H x 95 8 D mm Max Power Consumption No Peripherals 15 150W 17 165W 15 100W 17 2 145W 15 140W 17 155W Weight with Stand Weight without Stand Shipping Weight Shipping Box dimensions Temperature Humidity non condensing 15 20 5lbs 9 3kg 17 23 1lbs 10 5kg 15 15 7lbs 7 1kg 15 19 0lbs 8 6kg 17
18. Brazilian Chinese Simplified Chinese Languages Traditional Chinese Hong Kong Czech Danish Dutch English Finnish French German Greek Hebrew Hungarian Italian Japanese Norwegian Polish Portuguese Russian Spanish Swedish Turkish Optional Touchscreens Optional Peripherals Acoustic Pulse Recognition AccuTouch IntelliTouch MSR Customer Display Fingerprint Reader Wireless 802 11b g n adapter PoweredUSB Cash Drawer 2 VGA port RAID controller PCle Modem PCle Parallel Port PCle Solid State Drive 2 Hard Disk Drive LCD display 15 0 inch diagonal TFT active matrix LCD 17 0 inch diagonal TFT active matrix LCD Pixel Pitch 15 models 0 297mm H x 0 297mm V 17 models 0 264mm H x 0 264mm V Useful screen area Horizontal x Vertical 15 models 304 128mm x 228 096mm 17 models 337 920mm x 270 336mm Optimal native resolution Supported Resolutions 15 models 1024x768 17 models 1280x1024 15 models B SERIES TOUCHCOMPUTER USER GUIDE 26 Brightness Typical Response Time VESA 640 x 480 72 75Hz VESA 800 x 600 56 60 72 75Hz VESA 1024 x 768 60 70 75Hz 17 models VESA 640 x 480 72 75Hz VESA 800 x 600 56 60 72 75Hz VESA 1024 x 768 60 70 75Hz SXGA 1280x1024 60 75Hz Note f input fH 60kHz or fV gt 75Hz then OSD displays an out of range warning APR 225 cd m AT 200 cd m IT 225 cd m 1
19. cluded 1 calibration 5 certifications 34 contact information 31 controls location diagram 9 customer support 31 display screen adjusting 2 specifications 26 28 email Elo TouchSystems 39 enabling or disabling power 10 environmental specifications 28 Ethernet port 14 hard drives type 25 input output I O panel 12 language selection 2 LCD adjusting 2 specifications 26 28 LEDs 9 photo 11 maintenance care and handling 23 software recovery 24 mounting options 7 on screen display OSD enabling or disabling menu 9 menu settings 10 11 operating system recovering 24 setting up 2 operation 8 elo OUCHSYSTEMS adding 13 phone number Elo TouchSystems 31 39 ports accessing 12 audio 12 25 Ethernet 14 serial 12 25 speaker 25 USB 12 25 power adapter 1 enabling or disabling button lock 10 specifications 27 regulatory information 32 34 safety 22 serial ports 12 25 setup display screen 2 language selection 2 mounting options 7 operating system 2 time zone selection 5 software demo 21 recovery 24 speaker port 12 specifications display screen 26 28 environmental 33 technical 25 29 technical specifications 25 29 technical support 31 time zone selection 5 touchscreen Tyco Electronics Our commitment Your advantage calibrating 5 care and handling 23 upgrades adding 13 USB ports 12 25 warranty 35 website Elo TouchSystems 31 39 WEEE directive 2
20. customer display follow these steps B SERIES TOUCHCOMPUTER USER GUIDE 16 1 Double click the VFD Test icon in the Test Applications folder on the desktop Click Initialize mood D amp Puritron Mode ComPORT No Text ELO TOUCHSYSTEMS Baudrate 900 y Submit MoveUp Initialize Clear Shift LefMost AutoSubmit MoveDown ShowTime MoveLeft Stop MoveRight Charset MoveTo TMPEZW le Fingerprint Reader FPR Select the correct COM port refer to Device Manager Enter a line of text into the Text field Verify that the device shows the line of text entered Blink StopBlink NoDisplay EnDisplay OverWrite Shift VScroll Rotation You can add a fingerprint reader to the B Series touchcomputer to any of the four mounting locations located on the display head top bottom left and right Software application and drivers can be found in the following directory or on www elotouch com C EloTouchSystems SetupFiles Peripherals The fingerprint reader is powered by the USB bus The reader optically scans the fingerprint when the user touches the glowing window Optical technology gives the highest quality fingerprint scans and reliability Fingerprint reader specifications are shown in the table below Feature Specification Fingerprint reader DigitalPersona U are U 4000B Power supply 5 0VDC 0 25V Current draw scanning
21. d for the monitor Argentina S Mark e FCC Russia PCT Australia C Tick MERC WEEE CE e Japan VCCI UL China CCC Mexico NOM e UE China RoHS B SERIES TOUCHCOMPUTER USER GUIDE 33 WARRANTY Except as otherwise stated herein or in an order acknowledgment delivered to Buyer Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship With the exception of the negotiated warranty periods the warranty for the touchcomputer and components of the product is 3 years Seller makes no warranty regarding the model life of components Seller s suppliers may at any time and from time to time make changes in the components delivered as Products or components Buyer shall notify Seller in writing promptly and in no case later than thirty 30 days after discovery of the failure of any Product to conform to the warranty set forth above shall describe in commercially reasonable detail in such notice the symptoms associated with such failure and shall provide to Seller the opportunity to inspect such Products as installed if possible The notice must be received by Seller during the Warranty Period for such product unless otherwise directed in writing by the Seller Within thirty 30 days after submitting such notice Buyer shall package the allegedly defective Product in its original shipping carton s or a functional equivalent and shall ship to Seller at Buyer s expense and risk Within a reasonable tim
22. dow or glass cleaner Put the cleaner on the rag and wipe the touchscreen Never apply the cleaner directly on the touchscreen Warning This product consists of devices that might contain mercury which must be recycled or disposed of in accordance with local state or federal laws Within this system the backlight lamps in the monitor display contain mercury B SERIES TOUCHCOMPUTER USER GUIDE 23 WEEE Directive In the European Union the Waste Electrical and Electronic Equipment WEEE Y directive label shown to the left indicates that this product should not be disposed of with household waste It should be deposited at an appropriate facility for recovery and recycling Recovering the Operating System If for any reason the touchcomputer s operating system and software need to be recovered insert the included recovery disk into an external DVD ROM drive and reboot the touchcomputer Follow the on screen instructions to complete recovery NOTE All data is deleted during the recovery process The user must back up files when necessary Elo TouchSystems does not accept liability for lost data or software NOTE The end user must adhere to the Microsoft Licensing Agreement B SERIES TOUCHCOMPUTER USER GUIDE 24 CHAPTER TECHNICAL SPECIFICATIONS Touchcomputer Specifications NOTE Not all operating systems or options are supported in all regions Please contact your local Elo TouchSystems representative for de
23. e after receipt of the allegedly defective Product and verification by Seller that the Product fails to meet the warranty set forth above Seller shall correct such failure by at Seller s options either i modifying or repairing the Product or ii replacing the Product Such modification repair or replacement and the return shipment of the Product with minimum insurance to Buyer shall be at Seller s expense Buyer shall bear the risk of loss or damage in transit and may insure the Product Buyer shall reimburse Seller for transportation cost incurred for Product returned but not found by Seller to be defective Modification or repair of Products may at Seller s option take place either at Seller s facilities or at Buyer s premises If Seller is unable to modify repair or replace a Product to conform to the warranty set forth above then Seller shall at Seller s option either refund to Buyer or credit to Buyer s account the purchase price of the Product less depreciation calculated on a straight line basis over Seller s stated Warranty Period B SERIES TOUCHCOMPUTER USER GUIDE 34 THESE REMEDIES SHALL BE THE BUYER S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE SELLER GRANTS NO OTHER WARRANTIES EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE REGARDING THE PRODUCTS THEIR FITNESS FOR ANY PURPOSE THEIR QUALITY THEIR MERCHANTABILITY THEIR NONINFRINGEMENT OR OTHERWISE NO EMPLOYEE OF SELLER OR ANY
24. eferences or click Customize to choose your own formats Regional and Language Options PR Regional Options Languages Advanced Standards and formats 7 Click Apply 8 Select your location from the drop down list in the Locations pane English I Spanish Bolivia Spanish Chile Spanish Colombia Spanish Costa Rica Spanish Dominican Republic Spanish Ecuador Spanish El Salvador Spanish Guatemala Spanish Honduras Spanish Mexico Spanish Nicaragua Spanish Panama Swedish Finland Tatar Tswana Turkish Ukrainian Uzbek Cyrillic Uzbek Latin United States Customize Paraguay Peru Puerto Rico Spain Uruguay enezuela A Peru Pitcaim Islands San Marino S o Tom and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Georgia and the South Sandwich Islands Spain Sri Lanka United States 9 Click OK B SERIES TOUCHCOMPUTER USER GUIDE 4 Selecting the Time Zone When the following window appears you can change the time zone date and time of the touchcomputer Windows XP Professional Setup Date and Time Settings pem Set the correct date and time for your Windows computer ie r Date amp Time Thursday February 16 2006 5 41 48 PM Time Zone y GMT
25. n B SERIES TOUCHCOMPUTER USER GUIDE 20 Modem Card A modem card can be added to any expansion slot This provides modem fax functionality Software drivers can be found in the following directory or on www elotouch com C EloTouchSystems SetupFiles Peripherals Parallel Port Card A parallel port card can be added to any Expansion slot This option provides a parallel port for printer interfaces only Software drivers can be found in the following directory or on www elotouch com C EloTouchSystems SetupFiles Peripherals RAID Controller Card A RAID controller card can be added when used in conjunction with a second HDD kit to provide RAID 0 and 1 functionality Software drivers can be found in the following directory or on www elotouch com C EloTouchSystems SetupFiles Peripherals Elo POS Demo Software POS demo software created by Elo TouchSystems is located on the desktop in the Demos folder B SERIES TOUCHCOMPUTER USER GUIDE 21 Safety CHAPTER SAFETY AND MAINTENANCE Important information regarding the proper setup and maintenance of your touchcomputer To reduce the risk of electric shock follow all safety notices and never open the touchcomputer case Turn off the product before cleaning refer to Care and Handling on page 30 for proper cleaning methods Your touchcomputer is equipped with a 3 wire grounding power cord The power cord plug only fits into a grounded outlet Do not attempt to
26. n of Tyco Electronics Elo TouchSystems to notify any person of such revisions or changes Trademark Acknowledgments Elo TouchSystems IntelliTouch AccuTouch TE logo Tyco Electronics Microsoft and Windows are trademarks Other product names mentioned herein may be trademarks or registered trademarks of their respective companies Tyco Electronics claims no interest in trademarks other than its own B SERIES TOUCHCOMPUTER USER GUIDE iii Table of Contents Chapter T iii nee et ction etup 1 Unpacking Xour FouclcompUltet as ede A GE eens tee ein mul ee dias 1 AOS A E A E tacens ei eue eB deat 2 Setting Up the Operating System qa adiri te te tu te eee cuentas Re tesi tet 2 Calibrating the TOLUCA A ted n aa 5 SecurnnS the Bases Eo e ado He cede e te aec La m ms 7 AAPP ON peration 8 Orn SereemDisplas COS Dd TS A e ahi mte i tees 9 LED F nctionality at d ce tui et sch ade coq ae te eei ac ads 11 Using the Input Output Pale Lo eeu e e arte etta eret che tesa Vea tia Re rdi uds 12 ed Elige HD ptions and Upgrades iniri ooo ed 13 Addimg Optional Peripherals seesinane a a E Aa Cei bebida bud vul o bau AE 13 Magnetic Siripe Reader MSR isset pier ins 14 Customer Display sue ds 16 Fingerprint Reader EPR ui its ls 17 PoweredUSB Cash Drawer Pott Card sont ribi rt ier er dread eain due E WIRE ins 19 Second VGA Port Catd ibas 19 Wireless Card rt o 19 Second Hard Disk Dive E idea 20 Solid State DIV iii ll 20 Modan Cada lesa 20 Parallel Po
27. nt which constitute a safety hazard Service should be provided only by a qualified service technician C This equipment is provided with a detachable power cord which has an integral safety ground wire intended for connection to a grounded safety outlet 1 Do not substitute the cord with other than the provided approved type Under no circumstances use an adapter plug to connect to a 2 wire outlet as this defeats the continuity of the grounding wire 2 The equipment requires the use of the ground wire as a part of the safety certification Modification or misuse can provide a shock hazard that can result in serious injury or death 3 Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment to main power Il Emissions and Immunity Information A Notice to Users in the United States This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential or commercial installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications B Notice to Users in Canada This equipment complies with the Class A limits for radio noise emissions from digital apparatus as es
28. rt Card tip ld is 21 RATID Cottroller Cards ai dis ln il n dun 21 Elo POS Domo OWN ir 21 Chapter 4 essa oi an afety and Maintenance cccceceeeeseeeeeeeeceeeeeeeeseeeeeneeeesseaaeeeeeeeseeeannees 22 AN 22 Care and Hand e ds a bs ti edo E 23 B SERIES TOUCHCOMPUTER USER GUIDE iv Recovering ile Opera SS a IS A AO 24 Chapter di ia echnical Specifications 0000 RES 25 To chcomp ter Specifications OS A A A Ad 23 Display Sersen Specifications II di ii ual 28 Display Screen Specifications I7 Jassin niinn nia i O oie 29 EAVITOMIMEN LAS PECIH CallONS ue dst nnde n e a a a i i 30 Chap peT O dc echnical Support ess dica 31 Techical Assistance nin a a a dM SM tec DR CM 31 Regulatory Informatcion 11 ere trrreiere ttt ipe rere mennun nennen 32 WY i igp piaebeeb bbb 35 lod rH 37 B SERIES TOUCHCOMPUTER USER GUIDE v CHAPTER Power cable US Canada Power cable Europe Touchcomputer SETUP Recovery DVD and This Rbapterddistensses havokesetaprend test youptisieticomputer For Quick Install Guide jnfdfgunti9g BregletBheral options refer to ChaBRRUBtY exptidns and Upgrades Unpacking Your Touchcomputer Check that the following items are present and in good condition B SERIES TOUCHCOMPUTER USER GUIDE 1 Adjusting the Display The display screen can be adjusted from O to 70 degrees as shown below 0 70
29. standard credit cards or driver s licenses conforming to ISO ANSI standards The MSR has foreign language capability The credit card is read by sliding the credit card forward or backward through the MSR stripe side toward the display The MSR is powered from the USB port no external power is needed The MSR features are e Reads up to 3 tracks of information e Bi directional swipe reading e Superior reading of high jitter scratched and worn MagStripe cards Reliable for over 1 000 000 card swipes Reads ISO7811 AAMVA and most other card data formats e PC software makes configuration changes easy e Swipe speeds from 3 to 60 inches per second e Interfaces USB KB and USB HID Fully supports USB 2 0 Testing the MSR Testing in USB MSR Keyboard KB Emulation Mode 1 Open the Notepad application click Start Accessories Notepad 2 Slide the card through the MSR and verify that the data is displayed in the application window B SERIES TOUCHCOMPUTER USER GUIDE 14 B Untitled Notepad Ele Ede Fama Yew reb X81234123412341234 4D0 amp JOHN A090210126449007420000007 1234123412341234 090210126449742 gt Testing in USB MSR Human Interface Device HID Mode 1 Double click the MagSwipe HID Demo icon to start the test application ID TECH MagSwipe HID Reader Demo Application Version 1 04 General Settings Track Settings Help Connect ID TECH MagSwipe HID Reader Command Command format is 53 18 or 53 13 01
30. t to English United States and the location is set to United States To change these settings click Customize Customize Text Input Languages allow you to enter text in many different languages using a variety of input methods and devices Your default text input language and method is US keyboard layout To view or change your current configuration click Details Details lt Back 3 Click Customize The Regional and Language Options window appears Select the Languages tab Regional and Language Options Regional Options Languages Advanced Text services and input languages To view or change the languages and methods you can use to enter text click Details Supplemental language support Most languages are installed by default To install additional languages select the appropriate check box below v Install files for complex script and right to left languages including Thai T files for East Asian languages OK Cancel Apply 4 If required check the boxes for Install files for complex script and right to left languages and Install files for East Asian languages 5 Select the Regional Options tab 6 Select your preferred language from the drop down list in the Standards and formats pane B SERIES TOUCHCOMPUTER USER GUIDE 3 This option affects how some programs format numbers currencies dates and time Select an item to match its pr
31. tablished by the Radio Interference Regulations of Industry Canada B SERIES TOUCHCOMPUTER USER GUIDE 31 C Notice to Users in the European Union Use only the provided power cords and interconnecting cabling provided with the equipment Substitution of provided cords and cabling may compromise electrical safety or CE Mark Certification for emissions or immunity as required by the following standards This Information Technology Equipment ITE is required to have a CE Mark on the manufacturer s label which means that the equipment has been tested to the following Directives and Standards This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89 336 EEC indicated in European Standard EN 55022 Class A and the Low Voltage Directive 73 23 EEC as indicated in European Standard EN 60950 D General Information to all Users This equipment generates uses and can radiate radio frequency energy If not installed and used according to this manual the equipment may cause interference with radio and television communications There is however no guarantee that interference will not occur in any particular installation due to site specific factors 1 In order to meet emission and immunity requirements the user must observe the following a Use only the provided I O cables to connect this digital device with any computer b To ensure compliance use only the provided manufacturer s approved power cord
32. tails FEATURE Case Bezel color B1 models B2 models Dark Grey Intel Atom Dual Core B3 models Intel Celeron Dual Core Intel Core 2 Duo Processor E1500 2 2GHz D510 1 66GHz E8400 3 0GHz 512KB L2 Cache 1MB L2 Cache 6MB L2 Cache RAM 2GB DDR2 DIMM 1GB DDR2 DIMM 2GB DDR2 DIMM 800MHZ min on 1 of 1 slot on 1 of 2 slots on 1 of 1 slot Chipset Intel G41 Express Intel NM10 Express Intel G41 Express Video Operating System Options Intel GMA X4500 Intel GMA 3150 Intel GMA X4500 Microsoft amp Windows XP Professional Service Pack 3 No Operating System Serial Ports 2x RS232 USB Ports Type A 4 x USB on I O 1 x USB Side Access 1 x USB for Wireless Header 6 x USB for Elo optional peripherals Ethernet Gigabit 1 x LAN RJ45 Audio ports 3 5mm jacks for Audio Out Audio In Mic In Speakers Hard Disk Drive Real time Clock 2x2W 160GB 2 5 SATA HDD Replaceable lithium ion battery for clock B SERIES TOUCHCOMPUTER USER GUIDE 25 Brightness Contrast Phase Auto Adjust H position V position Clock Sharpness RGB Controls OSD H Position OSD V Position OSD Time OSD Language English French Italian German Spanish Japanese Simplified amp Trad Chinese Recall Power button All control buttons lockable Disl 15 models 15 0 in diagonal Active matrix TFT LCD 4 x 3 Ep 17 models 17 0 in diagonal Active matrix TFT LCD 5 x 4 Win XP 24 language groups Arabic
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