Installation Configuration And User Guide for SVM2
Contents
1. ce pia Mo cu Copyright 2008 Scope4mation 47 Definitions Functional View Service View Generator General The tab Service View Generator is where the user is able to set up a tree structure and hierarchy and upon satisfaction can generate the tree into OVOW OMW Details I scopesmation service ViewManager2 o Fie Help Functional Vi My Functional Views Functional View Preview My Functional Views Generate Service View Properties W iai Property Not Set _down Display Name NA Description NA NA Service ID Property Not Set Service Type Propagation Rule Calculation Rule Property Not Set Property Not Set Left Pane under the Service View Generator tab In this pane the available element types are listed The checkboxes are used to select whether a certain element type is used to create subleveling tree hierarchy This is done by grouping by the data for each element type To change the order or level of an element type use the Up and Down buttons Preview Button Use the Preview button to see what the tree would look like using available data Notice that in the screenshot an element type is instanced as NA This is not actual data but rather a representation of missing data SVM is capable of recognizing missing or empty fields and will parse the text NA Not Available instead to maint2. 1 sql 34KB SQL Script File 7 21 2008 3 amp Inetpub amp INSTALL E Program Files E SCREENS E O SQLEKSP4 E Temp GrolschCase E service desk 4 5 C2 SVMINSTALL OS erence ar gE e Select gt Setup exe Copyright 2008 Scope4mation 21 ie Service Yiew Manager 2 0 Welcome to the Service View Manager 2 0 Setup Wizard The installer will guide you through the steps required to install Service View Manager 2 0 on your computer WARNING This computer program is protected by copyright law and international treaties Unauthorized duplication or distribution of this program or any portion of it may result in severe civil or criminal penalties and will be prosecuted to the maximum extent possible under the law e Select gt Next ie Service Yiew Manager 2 0 Select Installation Folder The installer will install Service View Manager 2 0 to the following folder To install in this folder click Next To install to a different folder enter it below or click Browse Folder C Program Files Scope4mation Service View Manager 2 05 Browse Disk Cost Install Service View Manager 2 0 for yourself or for anyone who uses this computer DOS C Just me Cancel e Select gt Everyone e Select gt Next Copyright 2008 Scope4mation 22 ie Service Yiew Manager 2 0 Confirm Installation F The installer is ready to install Service Vie
3. Both SQL2000 and SQL2005 will be handled Copyright 2008 Scope4mation 17 SQL2000 General This chapter describes the steps needed to setup the SVM2 connectivity with HP Operations based on MSSQL2000 Two options are available in SQL concerning user authentication One is the SQL Server Authentication where a user is solely registered and verified within the SQL environment Second is the Windows Authentication where authentication is relayed to the selected Windows Domain and the appropriate rights are given within the SQL environment In the Tasks below the HP Operations database is assigned a SQL User named svmuser Tasks e Open the MS SQL Enterprise Manager e Connect Browse to the HP Operations Instance default OVOPS Account for SVM database When no SVM user exists in this SQL environment yet otherwise just follow the Access Tab instructions and open user through Rightclick gt Properties e Browse to Security gt Logins SQL Server Enterprise Manager Console Root Microsoft SQL Servers SQL Serv gt m x of 2 se pubs fg reporter f restoretest l Windows G u NA PF nimuser Standard Permit u AP openview Standard Permit test BP ovdb_user Standard Permit S83 ovms_admin Standard Permit Data Transformation Services Management Replication ecurity Server Roles Linked Servers g9 Remote Servers H Q Support Services Meta Data Services sa Standard Permit BP svauser Stand
4. Large uploads in particular can cause refresh problems in the OVOW OMW Consoles Copyright 2008 Scope4mation 45 Functional Views Pane General In this chapter the Functional Views pane is described Details In the Definitions Pane Functional View chapter we already explained the Functional View background briefly Users should be aware of what the differences are between the Component Library Functional Views and Hierarchical Views and when to use the one and not the other Where the Definitions Pane Functional View section only entailed the root entry configurations of the Functional View tree s the Functional View Pane lets the user configure the structure of the specific Functional View tree s Additionally once the user is satisfied with the meta structure the views can be previewed based on data uploaded into the SVM database by the ICM SDM Solutions and physically uploaded into HP OVOW or OMW Copyright 2008 Scope4mation 46 Definitions Functional View Elements General The tab Elements shows an overview of elements that are linked with the selected Functional View No configurations are made here this is an overview only and is meant as a checkpoint to see if there is any data with which the configured tree s can be generated Details Scope4mation Service View Manager 2 Elements Service View Generator LE 1 Dis be Se Se gro Po cat De paren paren tix cat Tye wo toc
5. or higher from an older version With the release of 2 2 904 1 a few changes should be noted in the use of SVM compared to older versions These changes have impact on how ICM solutions should correctly prepare SVM data Please consider the following e Feeding Hosted On data into SVM With 2 2 904 1 you no longer need to manually find the NodeID to concatenate after the hosted on indicator You can now simply place the hostname after the and the translation will be done automatically e With feeding calculation and propagation rules you must now make sure that you upload the caption names of existing propagation and calculation rules This means that Folder_PR and Folder_CR are no longer used The proper captions can be read from the OMW GUI this could not be done with ID s Copyright 2008 Scope4mation 4 Installation Configuration Guide Welcome to the Installation Configuration Guide Introduction Welcome to the Installation Configuration Guide This guide will help you with anything you need to know to get SVM2 installed and running for your environment The guide is devided into four chapters Prerequisites what you need to get SVM2 running correctly Planning Preparations Before Installing what you need to do before installing the software Operational Tasks Installation The physical process of installing the software Operational Task Post Configuration What you need to configure after installation to get SVM
6. Table of Contents Welcome to SVM2 Documentation Version amp Release Notes Software Release Notes Installation Configuration Guide Welcome to the Installation Configuration Guide Prerequisites Preparations Before Installation Copy Ready Needed Files Prepare Databases SVM2 Based On MSSQL2005 Database Creation Create Database Account SVM HP Operations Connection SQL2000 SQL2005 Installation Post Configuration Install License Running SVM2 For The First Time User Reference Guide SVM Menus File Exit Help About Scope4mation ServiceView Manager SVM Main Functionality Definitions Pane Component Library Functional View Hierarchical View Component Libraries Pane Definitions Component Library Elements Definitions Component Library Service View Generator Functional Views Pane Definitions Functional View Elements Definitions Functional View Service View Generator Hierarchical Views Pane Definitions Hierarchical View Elements Definitions Hierarchical View Service View Generator Copyright 2008 Scope4mation 1 OOND O1 UIR WP O1 O1 O1 B B B BP BB B G CU GO GC vov ND ND NN D DD NN D O BR D O1 R D OO O O1 JB Welcome to SVM2 Introduction Welcome to the SVM2 documentation Please take a moment to familiarize yourself with some of the basic ins and outs of the Service View Manager 2 which from now on we will abbreviate with SVM2 and what this docu
7. ain tree hierarchy and subleveling Generate Button The generate button is used to physically upload the tree structure into OVOW OMW For this to succeed a Copyright 2008 Scope4mation 48 valid datalink configuration needs to exist as described in the following chapter Please note that although not always necessary it is recommended that all OVOW OMW Consoles are closed prior to executing a upload Large uploads in particular can cause refresh problems in the OVOW OMW Consoles Copyright 2008 Scope4mation 49 Hierarchical Views Pane General In this chapter the Hierarchical pane is described Details In the Definitions Pane Hierarchical View chapter we already explained the Hierarchical View background briefly Users should be aware of what the differences are between the Component Library Functional Views and Hierarchical Views and when to use the one and not the other As opposed to the Component Library and Functional View sections Hierarchical Views are predetermined by uploaded data and cannot be altered or manipulated by the SVM GUI This pane only offers an overview of the related items and the option of previewing and uploading them into OVOW OMW Copyright 2008 Scope4mation 50 Definitions Hierarchical View Elements General The tab Elements shows an overview of elements that are linked with the selected Hierarchical View No configurations are made here this is an overview only and is meant as a
8. an be slightly older than the software version This means that possibly documentation additions are pending This either will be corrected with a next release or with a separate download made available if additional documentation is indeed pending Pending Items Headline items currently already known to be in focus for pending documentation among others are o None at this time Changes e 2 2 904 1 o Updated Software Release Notes with notice on upgrading to 2 2 904 1 Important o Updated Prerequisites in relation to dependency table creation in OMW8 x o Updated Preparations Before Installation chapter with new filenames e 2 2 843 2 Prerequisites have been updated with support for OMW 8 1 Prerequisites have been updated with NET2 SP1 requirement Added documentation for Component Library Added documentation for Functional Views Added documentation for Hierarchical Views 9 1 Added documentation for Installation Added documentation for Configuration Added documentation for Administration Added documentation for User e 2 2 0000800000 Copyright 2008 Scope4mation 3 Software Release Notes General Please refer to the Release Notes document supplied with your most recent installation files for an up to date overview of bugfixes and new functionality since the base release of SVM 2 x Current Software Release Notes as of this writing Scope4mation has released a new build of the 2 x release When upgrading to 2 2 904 1
9. ard Permit E E E Q a a H H e Rightclick in the right pane empty space Copyright 2008 Scope4mation 18 New Login E Refresh Export List view gt Arrange Icons gt Line up Icons Help e Select gt New Login Enter the desired username remember for configuring SVM later Select gt SQL Server Authentication Enter desired password remember for configuring SVM later Select gt Database openview default Select gt Database Access tab note This account does not need any Server Roles Permit gt SVM Permit gt Permit in Database role public Permit gt Permit in Database role db_datawriter Permit gt Permit in Database role db_datareader Select gt OK Confirm Password 4 2h xi Old password Confirm new password ss I Blank Password not recommended caen e Re enter password e Select gt OK to finish creating this account in SQL Copyright 2008 Scope4mation 19 SQL2005 General This chapter describes the steps needed to setup the SVM2 database security within MSSQL2005 Two options are available in SQL concerning user authentication One is the SQL Server Authentication where a user is solely registered and verified within the SQL environment Second is the Windows Authentication where authentication is relayed to the selected Windows Domain and the appropriate rights are given within the SQL environment I
10. checkpoint to see if there is any data with which the configured tree s can be generated Details Scope4mation Service View Manager 2 Fie Help Hierarchical V Hierarchical View NETWORK NLWAPS_ NLWAPS ET vil NLWAP40 NLW AP40 NLWAP40 Most_Critic NLW AP40 _ NLW AP4 NLW AP4 Most_Critic l axapta NUWAP4 NLWAP4 Most Critic NLW AP40 _ Copyright 2008 Scope4mation 51 Definitions Hierarchical View Service View Generator General The tab Service View Generator is where the user is able to set up a tree structure and hierarchy and upon satisfaction can generate the tree into OVOW OMW Details Preview Button Use the Preview button to see what the tree would look like using available data Generate Button The generate button is used to physically upload the tree structure into OVOW OMW For this to succeed a valid datalink configuration needs to exist as described in the following chapter Please note that although not always necessary it is recommended that all OVOW OMW Consoles are closed prior to executing a upload Large uploads in particular can cause refresh problems in the OVOW OMW Consoles Copyright 2008 Scope4mation 52
11. configured for use Copyright 2008 Scope4mation 27 User Reference Guide SVM Menus General All menu options are explained in this chapter Copyright 2008 Scope4mation 28 File General All File menu options are explained in this chapter Copyright 2008 Scope4mation 29 Exit Description Exits the application immediately Copyright 2008 Scope4mation 30 Help General All Tools menu options are explained in this chapter Copyright 2008 Scope4mation 31 About Scope4mation ServiceView Manager Description This option opens the About box and provided the user with product version and copyright information Copyright 2008 Scope4mation 32 SVM Main Functionality General In this section the Definitions Component Libraries Functional Views and Hierarchical Views panes are described Copyright 2008 Scope4mation 33 Definitions Pane General In this chapter the Definitions pane is described The Definitions pane consists out of the Component Library Functional View and Hierarchical View Below an overview of the Definitions pane when selected is shown Definitions Component Library W Functional View W W Hierarchical View Copyright 2008 Scope4mation 34 Component Library General The Component Library is a reference to a service view tree in OVOW where status changes are spawned upon The components are usually built up from a list of Cl s derived f
12. database security within MSSQL2005 Two options are available in SQL concerning user authentication One is the SQL Server Authentication where a user is solely registered and verified within the SQL environment Second is the Windows Authentication where authentication is relayed to the selected Windows Domain and the appropriate rights are given within the SQL environment In the Tasks below the SVM2 database is assigned a SQL User named svmuser Tasks e Start Microsoft SQL Server Management Studio and browse to the server and instance that is hosting the SVM2 database Security for database SVM R Microsoft SQL Server Management Studio ID xj Fle gdt View Project Tools Window Community Help New query DD GB Sas OF kd GBB PS CEI E Execute v mI 9 12 45 L NSDEMO SRO1 S QLQuery3 sql Summary Jrrtrties ip n mg mi SF SVH build 1 0 805 1 C Scope4mation BV 2007 2008 ReportServer SQL2005 ReportServer SQL2005 TempOB Change Database name if desired Change Database location if desired NT AUTHORITYINETWORK SERVIC NT AUTHORITYISYSTEM Command s completed successfully sa 1 C3 Server Roles B Credentials S a Server Objects Lay Ca Replication di v e Select and right click Logins under Security and click New Login Copyright 2008 Scope4mation 14 5 Login New Select a page A Server Roles User Mapping Securables Status Le
13. displayed in service view node label Description Enter description visible when properties of service view node are displayed Copyright 2008 Scope4mation 38 Service ID Enter unique identifier for this service view node Group Component Enter the SID of the root service view node this will be the service view node whereunder the root entry will be made PropagationRule The name of the Propagation Rule within OVOW OMW to use on this tree Rebuild Select to enable deleting and regenerating entire tree when updating on this branch CalculationRule The name of the Calculation Rule within OVOW OMW to use on this tree Build Order Integer number escalating lowest figure first This only applies when multiple trees are configured Element Type Definition The bottom right pane Element Type Definition contains the configured Element Types for each selected Functional View To add an additional Element Type click the yellow plus sign on the record navigation bar Please note that there needs to be a correspondence with the entered Element Type Definitions here and the ones available from an external source CMDB Spreadsheet Linking the components to the element types Currently a set of ICM SDM solutions especially designed for this task prepare the structure for SVM to eventually generate Service Views and upload them into OVOW Please consult your contact within NetScope for documentation or further information on this matter Co
14. figurations of the Component Library tree s the Component Library Pane lets the user configure the structure of the specific Component Library tree s Additionally once the user is satisfied with the meta structure the views can be previewed based on data uploaded into the SVM database by the ICM SDM Solutions and physically uploaded into HP OVOW or OMW Copyright 2008 Scope4mation 42 Definitions Component Library Elements General The tab Elements shows an overview of elements that are linked with the selected Component Library No configurations are made here this is an overview only and is meant as a checkpoint to see if there is any data with which the configured tree s can be generated Details Scope4mation Service View Manager 2 SID NUW SID NLW_ 10 10 30 10 10 30 SID TYPH_ SID TYPH SID TYPH SID TYPH SID TYPH_ SID TYPH SID TYPH SID TYPH SID TYPH_ 10 10 30 _ 10 10 30 SID NLW SID NLW _ SID NLW SID NLW SID NLW SID NLW SID NLW of 53 gt pi I I 1 nn EERESEEEEEEEEEEEEEEEEEE N N N N T LE E T T Te T N N N N N N N N N sn d Copyright 2008 Scope4mation 43 Definitions Component Library Service View Generator General The tab Service View Generator is where the user is able to set up a tree structure and hierarchy and upon satisfaction can generate the tree int
15. label Copyright 2008 Scope4mation 40 Description Enter description visible when properties of service view node are displayed ServiceType The OVOW OMW serviceview type blank translates to default servicetype in OVOW OMW Service ID Enter unique identifier for this service view node Group Component Enter the SID of the root service view node this will be the service view node whereunder the root entry will be made PropagationRule The name of the Propagation Rule within OVOW OMW to use on this tree Rebuild Select to enable deleting and regenerating entire tree when updating on this branch CalculationRule The name of the Calculation Rule within OVOW OMW to use on this tree Build Order Integer number escalating lowest figure first This only applies when multiple trees are configured Service View window The bottom right pane Service View contains the related Service View data for each selected Hierarchical View Copyright 2008 Scope4mation 41 Component Libraries Pane General In this chapter the Component Libraries pane is described Details In the Definitions Pane Component Library chapter we already explained the Component Library background briefly Users should be aware of what the differences are between the Component Library Functional Views and Hierarchical Views and when to use the one and not the other Where the Definitions Pane Component Library section only entailed the root entry con
16. le Connection Server NSDEMO SRO1 SQL2005 Connection NSDEMO Administrator 3 View connection properties baal p Error occurred Confirm password LS Script LS Help Login name C Windows authentication SQL Server authentication eesse eesse tt t J User must change password at next login C Mapped to certificate Certificate name Mapped to asymmetric key Key name Default database Default language Select gt Default Database SVM Select gt User Mapping left pane Copyright 2008 Scope4mation 15 m SVM v lt default gt v Enter the desired username remember for configuring SVM later Select gt SQL Server Authentication In this order Deselect User must change password at next login Deselect Enforce password expiration Deslect Enforce password policy Enter desired password remember for configuring SVM later Server NSDEMO SRO1 SQL2005 Connection NSDEMO Administrator 5 View connection properties e Select Map database SVM in the top right pane e Select db_owner and leave public selected e Click OK to apply these settings Copyright 2008 Scope4mation 16 SVM HP Operations Connection General To be able to read write Service View Configurations from HP Operations SVM needs rights to its database This chapter will help you create an account to give SVM access
17. ment can offer you General functionality SVM2 creates and automatically maintains hierarchical Service Views in HP Operations Manager Windows Based on these Service Views the impact of an event on a CI and businesses it relates to become directly visible The CI and Element Types that are key to the availability of a business the rules of calculating the status of these Service Views Business Views and the hierarchical structure are all encompassed within SVM2 as Meta data Depending on the SVM version data is input either manually or automatically through the means of the renowned Information Consolidation Manager software separately available A CMDB containing business definitions services and its related CI s is often used as data source The current version of SVM supports datareception through ICM exclusively Additional manual input functionality is expected to be available at a later stage This document This document covers the installation configuration and administrative use of the product You will find requirements installation process and configuration described here Copyright 2008 Scope4mation 2 Documentation Version amp Release Notes General This documentation has been updated for 2 2 904 1 Documentation Version 2 2 904 1 Pending Although we aim to keep the documentation version synchronized with the latest software version it is possible under certain circumstances that the updated version c
18. n service view node label Description Enter description visible when properties of service view node are displayed Service ID Enter unique identifier for this service view node Group Component Enter the SID of the root service view node this will be the service view node whereunder the root entry will be made Rebuild Select to enable deleting and regenerating entire tree when updating on this branch Build Order Integer number escalating lowest figure first This only applies when multiple trees are configured Element Type Definition The bottom right pane Element Type Definition contains the configured Element Types for each selected Component Library To add an additional Element Type click the yellow plus sign on the record navigation bar Please note that there needs to be a correspondence with the entered Element Type Definitions here and the ones available from an external source CMDB Spreadsheet Linking the components to the element types Currently a set of ICM SDM solutions especially designed for this task prepare the structure for SVM to eventually generate Service Views and upload them into OVOW Please consult your contact within NetScope for documentation or further information on this matter Copyright 2008 Scope4mation 36 Copyright 2008 Scope4mation 37 Functional View General A Functional View is a reference to a service view tree in OVOW where multiple instances of a single component can occ
19. n the Tasks below the SVM database is assigned a SQL User named svmuser Tasks e Start Microsoft SQL Server Management Studio and browse to the server and instance that is going to host the SVM2 database Security for database SVM When no SVM user exists in this SQL environment yet otherwise just follow the User Mapping instructions and open user through Rightclick gt Properties e Select and right click Logins under Security and click New Login e Enter the desired username remember for configuring SVM later e Select gt SQL Server Authentication e In this order Deselect User must change password at next login e Deselect Enforce password expiration e Deselect Enforce password policy e Enter desired password remember for configuring SVM later e Confirm password e Select gt Default Database openview when using single user for both HP Operations DB and SVM DB then leave default set to SVM e Select gt User Mapping left pane e Select Map database SVM in the top right pane e Select db_datareader and db_datawriter and leave public selected e Click OK to apply these settings Copyright 2008 Scope4mation 20 Installation General This chapter will describe the steps taken through out the physical installation of the SVM2 application Tasks e Start the installation by starting Setup exe C TEMP SVMINSTALL FPSE_search bg 3 854 KB Windows Installer P 7 21 2008 2 Icmimports svm 2 0 829
20. o OVOW OMW Details I scopesmation Service ViewManager2 o Fie Help Component Li My component ibrary Component Library My component library E apphcabe NLW AP40 A0S_PRD NLW AP54 40S_PRDO2 NLW AP80 A0S_BATO NLW AP80 A0S_PRDO3 Property Not Set 405 Type my ctapplcatie sos Property Not Set Left Pane under the Service View Generator tab In this pane the available element types are listed The checkboxes are used to select whether a certain element type is used to create subleveling tree hierarchy This is done by grouping by the data for each element type To change the order or level of an element type use the Up and Down buttons Preview Button Use the Preview button to see what the tree would look like using available data Notice that in the screenshot an element type is instanced as NA This is not actual data but rather a representation of missing data SVM is capable of recognizing missing or empty fields and will parse the text NA Not Available instead to maintain tree hierarchy and subleveling Generate Button The generate button is used to physically upload the tree structure into OVOW OMW For this to succeed a Copyright 2008 Scope4mation 44 valid datalink configuration needs to exist as described in the following chapter Please note that although not always necessary it is recommended that all OVOW OMW Consoles are closed prior to executing a upload
21. pyright 2008 Scope4mation 39 Hierarchical View General The Hierarchical View is a custom made service view tree built up by From To Service View relation specifications This means that the structure is predetermined by uploaded data and cannot be altered through the SVM interface Details To let SVM automate the generation of the Hierarchical View several configurations are required e Hierarchical View root entry where in the OVOW Service View tree should the tree generation for this Hierarchical View start Service View Data pertaining From To relations currently done through specific ICM SDM solutions for automatic structure generation Hierarchical View Root Entry ioix Fie Help Definitions Hierachical View J Component Library Functional View Icon Display Name Desciption Service ID Service Type Group Component AXAPTA AXAPTA axapta axapta Hierarchical View NETWORK NETWORK network axapta gt My Service My Service My SID S M IE 1 f3 gt bd X Service View Icon Display Nam Description Service ID Group Comp Propagati Calculatio ServiceType The top right pane Hierarchical View contains the configuration area for the root entries To define a root entry configure the following Icon The icon filename reference within OVOW OMW will display referenced icon graphic in OVOW OMW Console if available Display Name Enter name for this root entry displayed in service view node
22. r more e Disk space the actual required size depends strongly on the actual amount of data throughput o 200 MB free disk space for SVM2 database files o 200 MB free disk space for SVM2 database logfiles e Recommendation In general it is good practice to install separate physical drives for the database files and the database transaction logfiles for best performance The recommended transaction logfile method is Simple This will reduce the amount of disk space required for the transaction log files Copyright 2008 Scope4mation Preparations Before Installation General This chapter will describe a few steps that are necessary before installing the SVM2 application itself These steps include e Setting up the necessary files on an accessible location e Setting up the SVM2 system database for MSSQL2005 Assumption This chapter assumes the prerequisites have been met on all grounds If you are not sure please consult the appropriate Prerequisites chapter before proceeding Copyright 2008 Scope4mation Copy Prepare Needed Files General For documentation purposes we will be working from a single repository file location It is recommended to do the same to ensure you have all the necessary files to complete the pending installation and configuration in an easy way We will be using the following location as our repository C TEMP SVMINSTALL Of course this can be different on your own environment but we will refer to thi
23. rom a CMDB or equivalent In practise the Component Library will contain the service node of for example SERVER1 while a Functional View and or Hierarchical View can contain multiple instances of this node based on a reference to the corresponding service view node in the Component Library The biggest advantages of this approach e it enforces an orderly structure of service view buildup e the configuration of statuschanging events do not require updates or additions when additional references are made to this node Details To let SVM automate the generation of the Component Library several configurations are required e Component Library root entry where in the OVOW Service View tree should the tree generation for this Component Library start e All possible element types possible properties of a single component within scope of this Component Library e Linking the components to the element types currently done through specific ICM SDM solutions for automatic structure generation Component Library Root Entry Copyright 2008 Scope4mation 35 Fie Help Definitions B Component Library Functional View D Hierarchical View 1 of1 gt bli de X Element Type Definition Display Name The top right pane Component Library contains the configuration area for the root entries To define a root entry configure the following Display Name Enter name for this root entry displayed i
24. rs for Main ConnectionString o data source lt FULL SQL INSTANCE NAME WHERE SVM2 DB RESIDES gt o initial catalog SVM at this time mandatory o User ID lt SQL User as used in chapter Prepare Databases SVM2 based on MSSQL2005 gt o Password lt SQL User password as used in chapter Prepare Databases SVM2 based on MSSQL2005 gt e Edit the following parameters for Ovow ConnectionString o data source lt FULL SQL INSTANCE NAME WHERE OVOW7 5 DB RESIDES gt o initial catalog lt OVOW7 5 DB NAME Default openview gt o User ID lt SQL User as used in chapter Prepare Databases SVM HP Operations Connection gt o Password lt SQL User password as used in chapter Prepare Databases SVM HP Operations Connection gt e Save the configuration changes Below is an example of a fully configured SFSVM2 exe config file lt xml version 1 0 gt lt configuration gt lt appSettings gt lt add key Main ConnectionString value data source NSDEMO SRO01 SQL2005 initial catalog SVM User ID svmuser Password support persist security info False packet size 4096 gt lt add key Ovow ConnectionString value data source NSDEMO SRO1 OVOPS initial catalog openview User ID svmuser Password support persist security info False packet size 4096 gt lt appSettings gt lt configuration gt e Copy the contents of the SFSVM2 exe config file and replace the contents of SFSVM2CMD exe config with the copied text and save the update e SVM2 is now
25. running Operational Tasks Copyright 2008 Scope4mation 5 Prerequisites General The SVM2 server and the MS SQL database server are based on the Microsoft platform Windows 2003 servers with the latest service packs are preferred The SVM2 application server and the MS SQL database server might be installed on one or on separate servers Environment o HP Software Operations for Windows 7 5 or OMW 8 1 Important when using OMW8 x A minimum of one dependency needs to be created in OMW to enable the SQL table sto_ov_servicedependency If this is not done an error will occur when using the service generation functionality o Windows 2003 server for the SVM2 installation o SQL 2005 server Either a separate server or the SVM2 server Required Software Components SVM2 CD or other medium with SVM2 software installation package Microsoft NET 2 0 Microsoft NET 2 0 SP1 License Key for SVM2 0000 System requirements SVM2 General e Operating System demands and or other software installed in parallel are exclusive to these specifications Hardware minimum specifications for the SVM2 application server Processor Intel P4 1 7 Ghz or better or compatible processor Memory 512 MB memory or more Disk free space 100 MB free disk space Video resolution 1024x768 or better Hardware minimum specifications for the SVM2 database server e Processor Intel P4 1 7 Ghz or better or compatible processor e Memory 256 MB memory o
26. s location from now on for the remainder of this Installation Configuration Guide Task Copy the following files from CD Download or Support to the C TEMP SVMINSTALL directory o SF SVM2 msi o SF_SVM2_2_904_1 sql can vary through versioning o lt anyname gt lic Copyright 2008 Scope4mation 8 Prepare Databases General This chapter describes all steps needed to prepare the database platform for SVM2 Copyright 2008 Scope4mation 9 SVM2 Based On MSSQL2005 General This chapter describes the steps necessary for preparing the SVM2 database under MSSQL2005 Copyright 2008 Scope4mation 10 Database Creation General This chapter describes the steps needed to physically prepare the SVM2 database under MSSQL2005 Tasks e Start Microsoft SQL Server Manager Studio e Open the appropriate Instance e Select and rightclick Databases gt New Database Connect He ary NSDEMO SRO1 5QL2005 SQL Server 9 0 1399 NSDEMO SRO1 Ad New Database Date Attach J Rep Restore Database Rept Restore Files and Filegroups La Security _________ __ Ca Server Refresh Ca Replication Management Notification Services B SQL Server Agent j LA Syst FI He HET e Create a new database named SVM Currently only the name SVM is supported as databasename Copyright 2008 Scope4mation 11 Ser
27. ur Details To let SVM automate the generation of the Functional Views several configurations are required e Functional View root entry where in the OVOW Service View tree should the tree generation for this Functional View start e All possible element types possible properties of a single component within scope of this Functional View e Linking the components to the element types currently done through specific ICM SDM solutions for automatic structure generation Functional View Root Entry Scope4mation Service View Manager 2 J E 10 xj Fie Help Definitions Functional View B Component Library Functional View Display Name Description Service ID Group Component PropagationRule Rebuild i My Functona My Functona My f SID SYM DefaultPr L Hierarchical View D L 4 gt l dl 1 of1 gt bi X Element Type Definition Display Name Description PropagationRu CalculationR gt Library Library DetautPr DefaultCr Category Category DefauhPr DefaultCr Type Type DefaultPr DefaultCR Workgroup Workgroup DetauhPr DefaultCr Location Location DetaultPr DefaultCr i n City City DefaultPr DefaultCr Brand Brand DetaukPr DefaultCr Model Model DefaukPr DefaultCr thererchical Class Class DefauhPr DefaultCr i4 4 1 f9 Pb pl x The top right pane Functional View contains the configuration area for the root entries To define a root entry configure the following Display Name Enter name for this root entry
28. ver NSDEMO SRO1 SQL2005 Connection NSDEMO SRO1 Administrator a fi ti Configure any other custom parameters in compliance with your standard SQL environment protocol e Click OK Select New Query at the top left corner of the window Copy the contents from the C TEMP SVMINSTALL SF_SVM2_2_904_1 sql file through notepad or other text editor e Paste the contents in the empty rightpane we just created Copyright 2008 Scope4mation 12 Ra Microsoft SQL Server Management Studio File Edt View Query project Tools Window Community Help Dien quer D D DID S d D GB ee EET sw t Execute m B NSDEMO SRO1 SQL2005 SQL Server 9 0 1399 NSDEMO SRO1 Ad C Databases 9 System Databases C3 Database Snapshots E ReportServer SQL2005 E ReportServer 5QL2005TempDB a SYM E Security Server Objects Ca Replication H Ca Management C3 Notification Services E SQL Server Agent Click Execute Command s completed successfully E 4 ff This concludes the database creation section Copyright 2008 Scope4mation 13 39 4 a A5 USE sv GO t 2 Object SET ANSI NULLS ON Go SET QUOTED IDENTIFIER ON Go SET ANSI PADDING ON Go CREATE TABLE dbo FV Functit FunctionalViewlID int Icon varchar 256 COLI DisvlavNamel varchar ml Table dbo Create Database Account General This chapter describes the steps needed to setup the SVM2
29. w Manager 2 0 on your computer Click Nest to start the installation Cancel lt Back e Select gt Next ie Service Yiew Manager 2 0 Installation Complete Service View Manager 2 0 has been successfully installed Click Close to exit Please use Windows Update to check for any critical updates to the NET Framework Cancel e Select gt Close This concludes the software installation for SVM2 Copyright 2008 Scope4mation 23 Copyright 2008 Scope4mation 24 Post Configuration General This chapter describes all steps needed to make the necessary post installation configurations to let SVM2 run correctly Copyright 2008 Scope4mation 25 Install License General This chapter describes how your license is activated In order for SVM2 to run you will need a license file which can retain any name as long as its extension is equal to lic and is placed in the SVM2 Program directory Tasks e Copy the lt name gt lic file you received as license file and place it under the SVM2 program directory location of where SVM2 exe is started for use Copyright 2008 Scope4mation 26 Running SVM2 For The First Time General When SVM2 is run for the first time a couple of configurations need to be performed before it can function properly Tasks e Open the SFSVM2 exe config file default C Program Files Scope4mation Service View Manager 2 0 e Edit the following paramete
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