User's manual
Contents
1. Paper width amp diameter 80 mm W x 80 mm Dia Max Thermal head life Cutting method 100 km or more Partial cut one point left uncut 2 Operating temperature 5 C 35 C Storage temperature 20 C 60 C Dimension 145 mm W x 193 2 mm L x 120 1 mm H Transfer speed 38 4 kBps Max RS 232C Supply current in standby 24 V DC 100 mA Mean current Approx 1 3 A Power consumption Approx 40 WS Weight 1 1 kg Barcode alignment O Near end sensor Near end sensor NCAUTION Paper must be fed 3 mm after cutting to prevent paper jam 2 These values vary according to environmental temperature when printed font A 12 x 24 with a rolling pattern 13 5 2 Paper Specification Paper width Paper roll size Specified paper Paper roll spool diameter 79 5 0 5 mm 3 13 0 02 Roll diameter Maximum 80 mm 3 15 Take up paper roll width 80 0 5 1 0 mm 3 15 0 02 0 04 Specified thermal roll paper NTP080 80 Paper TFSOKS E2D Nippon Paper Industries Co Ltd Packaged roll paper Paper PD160R N Oji Paper Mfg Co Ltd The following paper can be used instead of the paper above Paper HP220AB1 Mitsubishi Paper Mills Ltd Inside 12 mm 0 47 Outside 18 mm 0 71 NOTE The end of the paper roll must be free to come off the spool when finished It must not be adhesively attached or attached in2. ON Table a Baud rate No 4800 bps 9600 bps 19200 bps 38400 bps f off on on Table b Parity No NON EVEN ODD NON 4 of 5 off on off on A 1 2 Dip switch 2 setting 6 off off on on 7 off on off on Data reception error Off Print Off On 2 Reception buffer full Set ID set IP Set IP Use DHCP server Enable Set default value Set default value Undefined Undefined 1 Until the room of the reception buffer increases from 1k bytes to 2k bytes 2 Until the non processing data in the reception buffer decreases from 31 bytes to 21 bytes 17 18 For changing DIP switch setting 1 Make sure that Power of the printer is turned off 2 Loose the screw and remove the metal plate at the bottom of the printer 3 Change the status of DIP switch by using something with a point 4 Replace the metal cover and fasten the screw DIP Switch Position Remove the screw and metal cover CAUTION The new status becomes effective when the printer power is turned on A 2 Setting ID or IP number A 2 1 ID number setting 1 Loose the screw and remove the metal plate none at the bottom of the printer 2 Make sure that the Dip switch 2 4 is in Off positon Set ID 3 Turn on the printer 4 Press the Enter SW until the display blinking gt after a while
3. 11 Troubleshooting about any action for ERROR LED Chapter 3 Maintenance amp Troubleshooting 3 1 Installing or Replacing Paper Roll Z CAUTION Make sure that paper rolls meets printer s specification Do not use paper rolls that have one end glued to the core This causes excessive load on the paper feed Make sure that the printer is not printing or receiving data and open the printer cover by sliding the cover open knob Unroll 10 to 15 cm of the paper as shown 2 Insert the paper roll as shown 3 Pull out 10 to 15 cm of paper and close the printer cover as shown Tear off the excess paper on the cutter edge 3 2 Adjusting the Paper Near End Sensor A sensor detects when the paper roll is running out Due to variation in the width of paper roll cores it is difficult to measure the exact length of the paper left on the roll when the detector is triggered The factory setting is based on a paper roll core with an outside diameter of 18 mm and an inside diameter of 12 mm If you use a paper roll with different widths adjust the setting as described below 1 Open the printer cover and remove the paper roll 2 Loosen the adjusting screw and move the tab to fit the core of the paper roll 3 Tighten the adjusting screw 4 Replace the paper roll and close the printer cover 3 3 Paper Jam 10 Z CAUTION Do not touch the printer head because they are very hot after continuous printing Do
4. another semi permanent manner 5 3 Interface Specification 5 3 1 RS 232C Specification 14 Data transmission Synchronization Handshaking Signal levels Baud rate Data word length Parity Settings Stop bits Connector printer side Serial EIA RS232C compliant Asynchronous DTR DSR or XON XOFF control MARK 3 to 15 V Logic 1 OFF SPACE 3 to 15 V Logic 0 ON 4800 9600 19200 38400 bps 8 bits 7 bits None even odd 1 or more Male DSUB 9 pin connector The data word length baud rate and parity depend on the DIP switch settings Refer to Appendix DIP Switch 5 3 2 RS 232C Interface Connection Example Host Side Printer Side DTE ex 8251 Pin No TxD RxD 2 RxD TxD 3 DTR gt _ DSR 6 DSR _ DTR 4 RTS CTS al GND _ GND 5 5 3 3 LAN Connector Pin Description _ TX TX RX Isolated GND Isolated GND RX Isolated GND Isolated GND WIAA NM BR wWIN 5 3 4 Power Supply Connector The connector is connected the printer to an external power source Pin Description _ 1 24 V 2 GND 3 NC Shell FG Shell 15 16 5 3 5 Drawer Kick out Connector The pulse specified by ESC p or DLE DC4 is output to this connector The HOST can confirm the status of the input signal by using the DLE EOT GS a or GS r comma
5. not attempt to clear a paper jam until the printer cools down 1 Turn the printer off and slide the cover open knob 2 Remove the jammed paper and replace the paper roll If the printer cover can t be opened after a paper jam follow the procedure below 1 Push down and slide to remove the Automatic Paper Cutter Cover inside counter clockwise until the cutter edge reaches home position Clear fil 2 Pull up the clear film and slowly turn the screw i Lee Screw X 3 Push down and slide to close the Automatic Paper Cutter Cover 4 Now the printer cover should open easily Remove the paper jam and replace the paper roll 3 4 Troubleshooting Error Contents Can t turn the printer ON Causes Points to check Is the power switch turned ON Solutions Turn the power switch ON Is the connector on the power adapter properly connected Connect the connector firmly Does the printer reset when you turn the power switch ON If it does something is wrong with the operation panel Call for SERVICE Does the LED on the adapter light up when connected to the wall If it doesn t check the connection of the power supply cord If the connection is OK something is wrong with the adapter Call for SERVICE Other Something may be wrong with the power switch parts or with the main board Call for SERVICE The ON LINE indica
6. the printer blinks 0 twice and displays 0 continuously Select SW D 5 Press the Select SW until the appropriate Display number upper digit appearing on the display DIP SW 2 4 6 Press the Enter SW after a while the printer blinks 0 twice and displays 0 continuously 7 Press the Select SW until the appropriate number lower digit appearing on the display 8 Press the Enter SW after setting D the display is turned off 9 Replace the metal cover and fasten the screw Note Perform 1 5 Self test to confirm the ID number setting A 2 2 IP number setting 1 Loose the screw and remove the metal plate EDD iD Ps PeDrPeDs Pasa at the bottom of the printer 2 Make sure that the Dip switch 2 4 is in On positon Set IP 3 Turn on the printer 4 Press the Enter SW until the display blinking ES after a while the printer blinks 0 twice and displays 0 continuously Siren SW LU 5 Press the Select SW until the appropriate Display number 10 th digit appearing on the display DIP SW 2 4 6 Press the Enter SW after a while the printer blinks 0 twice and displays SU continuously In case of setting 192 168 0 15 enter 1 ug ugn ugn agh age KC KEM g QP 4 5 Example 7 Repeat step 5 and 6 11 times to set the lower digits after setting D the displa
7. UP 400 Thermal Printer User s Manual Version 1 0 CASIO Contents Ir M e e Te de BE 3 Chapter 1 Set UD EE 5 Me CIPD AC KUNG DEEN 5 1 2 ele 5 1 3 Attaching Interface Cable to the Printer ccccsseeeesseeeeeeeseeneeeeeeseeeeeeneeeeeees 6 TS Via RS 232C ables dees ccatna eea a E A aber a E E 6 13 2 Via CAN Kee EE 6 1 4 Attaching the Drawer Ground Wire and Power Supply ssssnnnssnnnnnnnnnnnnnnnnnne 6 UE a Ri EE 6 142 Ground WIG EEN 7 1 43 Reie H Let Leesberg E E ee E 7 1 6 DHCP server recognition sisi kien ee hn elite hs 7 Chapter 2 EIeratl t eegener geegent 8 ET HOW OR SWVC WE 8 2 2 Control PANG lernen each eestor cee 8 EN BREET 8 2 22 ONLINE meagan E AEAEE E E EEEE LEE vveateemeavsanccnassaceecs 8 2 3 NN Lu uaia an oraina adus anani as deae an daana ne PAKA iaruinn daara anaa Aa Enake tisadi 8 231 POWER EED doueed itl ine tea a ett ees ied niente 8 2 RONLINE LE egene esoe ee E Ee ia eased sees 8 27373 ERROR LED cies dee oer e een eege E dedicat anne ee 8 Chapter 3 Maintenance amp Troubleshooting 008 9 3 1 Installing or Replacing Paper Rolll ccccssssesseeeenneeeeseeeeeeeeeeeeeeeeeeseeeeeeeeeeeennees 9 3 2 Adjusting the Paper Near End Senso cccssseeccceeseeeseeeeeeeeeesseeeeeeseenneneeeeeees 9 3 3 Pap r Jam sisiesissecsedessandvatsarstetveaszarerisasusuciaisnrarenemenevedeeesussanee aaaea ioka Andainas osassa 10 3 4 Troubleshooting WEE 11 Chapter 4 Important S
8. You need a drawer that meets the printer s specification Do not connect a telephone line to the drawer kick out connector Plug the drawer kick cable into the kick out connector If two drawers are used use a Y cable that meets the specifications on page 16 to ensure that both drawers receive signals correctly 1 4 2 Ground Wire Use a ground wire that matches your printer It is recommended to use a ground wire that is at least the same length as the power cable Connect the ground wire to the back of the printer with the supplied screw as shown above 1 4 3 Power Supply Z CAUTION Before connecting or disconnecting the power supply to the printer make sure that the power supply is unplugged from the power outlet and connect the power cord into the adapter 1 Make sure that the adapter plug is unplugged from the power outlet 2 Plug the DC cable into power connector with the flat side of the plug turned up CAUTION When disconnecting the adapter turn the printer off and the DC cable out by gripping the plug Do not pull it out by the cord 1 5 Self Test Use the self test to check that your printer is operating properly It checks the control circuits printer mechanisms print quality and displays the firmware version and DIP switch settings 1 Make sure that the printer cover is closed properly and turn the power off 2 While holding down the FEED button turn the printer on and continue holding down the FEED button u
9. afety Information cccsssssssseeee 12 Chapter 5 Specification cccssssssseceeeeseesssseeseeeeseeeeesesneeeees 13 5 1 Printing Specification i e ean eee ee ina 13 5 2 Paper Steelers Ee 14 5 3 Interface SapeeitlGaberg Zen egeeeedeE Ee Dees se nmceovaspicneedssacdentecedneareaane 14 5 3 1 RS 232C Interface Specification cccccceceeeeeeeceeeeeeeeeeeneeeeeeeeeseeaeeeseeeeseaeeeteneeeseaees 14 5 3 2 RS 232C Interface Connection Example ssesesesseessieesiressrstsirssrisserrserirsernnsrinnernn 14 CNN Mel e EE 15 5 3 4 Power Supply Conpnechor nennt 15 5 3 5 Drawer Kick OUt Connechor 0 ccceeeeeeeeeneeeeeneeeeeeeeeeeeeeseaeeeeeeaeeseeaeeeseaeesseaeeeseneeeseaees 16 APPENDIX Dip Switch ID Setting ccsecsssseseeeteeeeeneeees 17 A 1 Setting amp Checking the Dip SWitCHS cccccssseeeceeseeeeeeeeeeeeeeeeneeeeeeeseneeneeeees 17 A 1 1 Dip Switch 1 setting AA 17 A 1 2 Dip switch 2 Setting e EENENNENEEEENERdOEENENEE eel ae edness ieee eee dee ESA 17 A 2 Setting ID or IP MUMBO sseeccis ines cceeinccesvecesestcevecsevesevssaceeeesasceientectenveresettansecs 19 A 2 1 ID number setingar aaiae nce eeeeseeeeeeeeaaeeeeeneaaeeeeeeesaeeseeensaeseeesesseesenteenennees 19 A 2 2 1P number Setting ee ai a EAEE lee NENNEN ee NENNEN 19 2 Introduction GUIDELINES LAID DOWN BY FCC RULES FOR USE OF THE UNIT IN THE U S A Not applicable to other areas FCC WARNING This equipment has been teste
10. d and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expence WARNING Charges or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment The main plug on this equipment must be used to disconnect main power Please ensure that the socket outlet is installed near the equipment and shall be easily accessible Manufacturer CASIO COMPUTER CO LTD 6 2 Hon machi 1 chome Shibuya ku Tokyo 151 8543 Japan Representative within the European Union CASIO EUROPE GmbH Bornbarch 10 22848 Norderstedt Germany LAN Port Only for CASIO Register About this Manual Getting Started Chapter 1 contains information on unpacking the printer and setting it up Chapter 2 contains information on using the printer Chapter 3 contains information of maintenance and troubleshooting Chapt
11. er 4 contains security information Specification Chapter 5 contains printers specification Appendix contains information on setting and changing the DIP switches Safety Definitions In order to avoid hazards to a user or other persons and damage to the product be sure to observe the following instructions For the safety of the personnel and the product operate the equipment according to the instructions in this user s guide The manufacturer will not be responsible for any problems or damage that arises from improper use N wann ING Warning may result in death or serious injury AN CAUTION Caution may result in injury or damage to property At least once a year unplug the power plug and use a dry cloth or vacuum cleaner to clear dust from the area around the prongs of the power plug Never use detergent to clean the power cord especially the power plug and jack Keep small parts out of the reach of small children to make sure it is not swal lowed accidentally Chapter 1 Set up 1 1 Unpacking Check for the following items in your box Thermal printer Roll paper AX ye Ferrite core Cable tie Caution Before use please be sure to set the attached Ferrite core to the I F cable as illustrated 2 To fix the Ferrite core bind up the I F cable 1 Put the attached Ferrite core to I F cable as illustrated and with the Cable tie then close the core Be sure two hooks of the core are locked tight And in
12. et the switches correctly then power cycle the printer The drawer kick doesn t work Is the drawer kick connected properly Re plug in the cable You should hear or feel a click if the proper connection is made Is Y cable connected in reverse order Check the Y cable and verify it is connected in the correct order Other Something may be wrong with the main board inside the printer and needs SERVICE CALL The ERROR indicator and ON LINE indicator flash on and off alternately Check the setting of DIP switch Refer to Appendix Turn the printer off make any necessary changes then turn the printer on SERVICE or SERVICE CALL Do not attempt to repair problems without requiring SERVICE CALL It can be dangerous to your health and or cause additional damage to the product Entries requiring SERVICE CALL are hardware failures and require repair by qualified service personnel 11 Chapter 4 Important Safety Information 12 e Read all the direction and keep this manual for future use e Follow all of the warnings and instructions marked on the product and in this manual e Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Do not use this product near water e Do not place this product on an unstable cart stand or table The product could fall causing serious damage to the product and bystanders Slots and openings
13. nds Description Frame ground Output Drawer kick out drive signal 1 Input Drawer open close signal Output 24 V Output Drawer kick signal 2 Signal ground Two drawers can be used with a Y cable that meets the following specifications Pin 1 Frame ground eS SS SS Pinl Pin 2 Drawer kick out drive signal 1 Pin2 f Connector of Pin 3 Drawer open close signal Kee Pin3 D No 1 Pins ses eee Ek ae eRe Pin 5 Drawer kick out signal2 5 e Pin6 Pin 6 Signal ground Pin 6 E Ss GE i Pm l l p r Pin2 n aces Connector of ae PS D Nod L Pin4 rawer No H l Pin6 Connector Model Printer side MOLEX52065 6615 or equivalent Used side 6 position 6 contact RJ12 telephone jack APPENDIX Dip Switch ID setting A 1 Setting amp Checking the Dip Switchs A 1 1 Dip switch 1 setting Reset By Dtr Signals Off Contentes Status Invalid On Valid Reserved Off Fixed to Off Off XON XOFF DTR DSR Refer to the table a below Refer to the table b below Busy status Buffer full Buffer full OFFLINE Low power consumption mode 1 Off On 10 3 mm feed after auto cut Valid Invalid Printing speed is fixed to 150 mm sec max and power consumption to approx 8 A max instantaneous value 2 In case of connecting by LAN select
14. ntil the self test starts 3 The self test will end automatically and detach the self test print out NOTE Refer to Chapter 3 Maintenance amp Troubleshooting about how to install and replace the paper roll 1 6 DHCP server recognition If the printer is connected via Ether net cable the system requires ID number and IP number of the printer Activate DHCP server recognition if your system has a DHCP server By DHCP server IP numbers are set automatically 1 Make sure that the DIP SW 2 5 is set to on 2 While holding down the ONLINE button turn the printer on 3 Check the printout result Chapter 2 Operation Check the indicator lights to monitor the printing status 2 1 Power Switch Turn the printer ON or OFF 2 2 Control Panel 2 2 1 FEED Control Panel Press the FEED button to advance the paper by one line Hold down the FEED button to advance paper continuously ON LINE gt ONLINE Button 2 2 2 ONLINE Press the ONLINE button to put the printer POWER Fil online or offline The green light indicates the gt printer is online Pressing the online button ON LINE m gt Panel Lights during printing will pause printing until the online button is pressed again ERRO 2 3 Panel Lights gt 2 3 1 POWER LED This lights up whenever the printer is on 2 3 2 ONLINE LED This lights up when the printer is in online 2 3 3 ERROR LED This indicates an error Refer to page
15. on the back or bottom of the case are provided for ventilation To ensure reliable operation of the product and to protect it from overheating do not block or cover these openings The openings should not be placed near or over a radiator or heater This product should not be placed in a built in installation unless proper ventilation is provided e This product should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company e Do not place this product where the cord will be walked on If an extension cord is used with this product make sure that the total of the ampere rating of the products plugged into the extension cord does not exceed the extension cord ampere rating Also make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes e Do not push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock Do not spill liquid of any kind on the product e Except as specifically explained in this manual do not attempt to service this product by yourself Opening and removing the covers that are marked Do Not Remove may expose you to dangerous voltage or other risks Refer all servicing in these compartments to qualified service personnel e Unplug this product from the wall
16. outlet and contact qualified service personnel after any of the following events e The power cord or plug is damaged or frayed e Liquid has been spilled into the product e The product has been exposed to rain or water e The product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require service by a qualified technician to restore the product to normal operation e The product has been dropped or the cabinet has been damaged e The product exhibits a distinct change in performance indicating a need for service Keep the poly bag which this equipment came packed in away from children and or dispose of it safely to prevent children from putting it on Putting it on can cause suffocation Chapter 5 Specification 5 1 Printing Specification Type UP 400 Printing method Direct Line Thermal Dot pitch 8 dot mm Printing speed 210 mm per second Max Printing width 72 mm 576 dots Character structure 8 x 16 font B 12 x 24 font A Printing columns 64 columns line 44 columns line Character size 1 00 x 2 00 1 50 x 3 00 Fonts US ASCII Katakana international characters Feed speed 220 mm per second Interface RS232C serial 10 100 Base T TX Command ESC POS compliant
17. sert a Cable tie into the hole outside core For RS 232C cable Hook male i For LAN cable Hook male 5 Cable ie p e Cable tie S H st a im 5 u fo 1 e H N hook female j E el Hook female 50mm 50mm f o j S SS E Cable tie f Cable tie ER W i a i SE i d Hook i Hook 1 2 Printer Components Ne Ee Ki KR Soy Power switch a EE Automatic Paper Cutter Cover Before connecting any of the cables please turn off the HOST device 5 1 3 Attaching Interface Cable to the Printer 1 3 1 Via RS 232C cable You need an appropriate interface cable Refer to section 5 3 2 on page 14 for cable details 1 Plug the cable into the interface connector located on the back of the printer as indicated nearby 2 Firmly tighten the screws on both sides of the connector 3 Attach the other end of the cable to the HOST 1 3 2 Via LAN cable You need an appropriate interface cable Refer to section 5 3 3 on page 15 for cable details 1 Plug and snap the cable into the interface connector located on the back of the printer as indicated nearby 2 Attach the other end of the cable to the Hub 1 4 Attaching the Drawer Ground Wire and Power Supply o TE E ee RS 232C LAN Gund Wire Drawer kick cable DC Cable 1 4 1 the Drawer Z CAUTION
18. tor doesn t light up Is the ERROR indicator ON If it is see the ERROR indicator is ON Press the ON LINE button If the ON LINE indicator turns on it s normal The ERROR indicator is ON The ERROR indicator doesn t light up while paper is exhausted The printer cover is close Check if the printer is out of paper If paper is out replace with a new roll The cover doesn t open even if you slide the cover open knob The Automatic Paper Cutter may be locked 3 3 Printer Jam The printer cover doesn t close completely The ON LINE indicator lights up by using the ON LINE button Open the cover by sliding the cover open knob and close it again by pushing at center of the cover Something is wrong with the paper sensor of the main board inside the printer Other Something is wrong with the operating panel Can t print the self test The ONLINE indicator is not ON See the ON LINE indicator doesn t light up Printing causes the paper to feed Something is wrong internally or with the printer head Call for SERVICE Printing cannot be done by the commands from the HOST or printing garbled Check print capability by running the self test If printing fails call for SERVICE Is the connector of interface firmly connected with screws Set the connector firmly and tighten the screws Check the setting of DIP switch Refer Appendix and s
19. y is turned off 8 Replace the metal cover and fasten the screw Note Perform 1 5 Self test to confirm the IP number setting 19 CASIO CASIO COMPUTER CO LTD UP 400 E 6 2 Hon machi 1 chome Shibuya ku Tokyo 151 8543 Japan CA0810 B Printedin china
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