DeltaPAY v2 Merchant User Manual
Contents
1. Merchant Name test merchant MID o00000000219854 TID 00001951 Batch Date Open 2 2 2010 2 58 37 pu Batch Date Closed 2 2 2010 5 35 17 wp Batch Summary Batch ID 1546 Terminal Card i Has Sales h Sales Refund Refund ID w Type Inst r Count w Amount wr Count w Amount 00001951 VISA Print button will prompt you to print the summary through a printer you can access Export to excel button will prompt you in order to download the results of your query to an excel file hit the Open button when prompted Export to excel DeltaPAY Merchant User Manual v1 9 23 03 2010 Page 9 of 11 Singular Logic Statistics This choice gives you statistics about the transactions inserted in DeltaPAY system You can select any range of dates as well as the status desired Leaving the status blank will give you all the transactions NOTE Available status descriptions can be found in Appendix 1 Status Codes Statistics Status From Date To Date Show Once you have selected the period and the status you can select the order of the grouping between Date and Status 1 e per date and per status or per status and per date Grouping Fields 2 Field The results are displayed as follows From Date 3 2 2010 To Date 3 2 2010 Status Date Stats mort 3 2 2010 Completed 0 40 Settled 0 33 Total 0 73 Grand Total 0 73 DeltaPAY Merchant Use2. 20 54 uu Settled Clearing Date 3 2 2010 6 20 55 uy Authorisation Code PFOOO Transaction Reference REF000000007 rF iT AL 4 1 View Results DeltaPAY Merchant User Manual v1 9 23 03 2010 Page 6 of 11 Singular Logic You can also navigate through the transactions using the navigation arrows on the bottom of the screen Here you can also proceed with the refund of a transaction as follows see NOTE Clicking on the Refund button you will get a prompt in order to complete the amount you wish to refund Explorer User Prompt E x Script Prompt Amount to refund mas 0 15 C ance 0 15 The maximum amount to refund can not exceed the amount of the transaction selected Further more the installments will be set automatically to the same value as the initial transaction These refund transactions will be displayed as negative amounts with status Refund until they get included in a batch settlement After this they are marked as Settled always with a negative sign NOTE You can only refund transactions that are already Settled and if you have proper permissions set by the administrator Close Batch In order to settle the transactions Completed and or Refund you will have to close the batch When you enter close batch choice you will see a message which informs you about the number of transactions that are going to be settled Pressing the button Close Batch
3. all pending transactions are settled Message There are 2 transactions in the current batch DeltaPAY Merchant User Manual v1 9 23 03 2010 Page 7 of Il Singular Lo Batches This choice gives you a review of batches in DeltaPAY system You can select a specific Batch ID select from the Terminal IDs available and finally any range of dates desired Leaving the fields blank will give you all the batches available Batch Review Batch ID Terminal ID From Date To Date Batch List ae TORE Terminal amp Date Date amp Sales amp Sales Refund Refund ID ry ID w Closed Open Count Amount Count w Amount 3 2 2010 2 2 2010 m 00001951 5 35 12 py 25837 0 9 0 1 HH 2 2 2010 2 2 2010 eas 1545 ME 00001951 2 58 37 py 2 51 04 5 0 95 1 0 20 Hp 1 2 2010 ajay 222 15 E 00001951 2 51 04 uy 5 35 17 26 4 10 0 0 00 HH ee 1 2 2010 1543 BA 00001951 seie 10 49 17 7 1 05 0 0 00 5235211 yy ra 1 2 2010 31 1 2010 1542 EE 00001951 10 49 17 Derd d 19 2 085 0 0 00 np HH Page 1 of 1 Ascending or descending sort can be applied on any column using the appropriate arrows Export to excel button will prompt you in order to download the results of your query to an excel file hit the Open button when prompted Export to excel NOTE This export will give you the total of records found for your query even if they are displayed in multiple pages Clickin
4. Singular Logic DeltaPAY v2 Merchant User Manual v1 9 Overview This document intends to be a comprehensive user guide for merchants who use DeltaPAY card processing system as a payment mechanism in e commerce sites This document assumes you have familiarity with the usage of a web browser as well as with payment processing procedures DeltaPAY Merchant tools is a web based application and can be accessed on the following URL https www deltapay gr user In order to use the system DeltaPAY administrators will assign you a user login and a user password for accessing your pages and settings When entering the URL mentioned above you will be prompted with the following form where you should fill in the login and password provided DeltaPAY MERCHANT TOOLS User Login User Password NOTE The first time you ever login to the system DeltaPAY will prompt you for a new password of your choice This might also happen if DeltaPAY administrator or DeltaPAY bank user forces your account to change its password on the next login Change password Perom SS Retype new password a If ever you need more information or there is something you do not understand please read the section Contacting the Help Desk DeltaPAY Merchant User Manual v1 9 23 03 2010 Page l of 11 Singular Logic Choices Page Preview Preauthorised Review Transactions Close Batch Batches Statistics Log out If Allow Submit 1
5. be displayed to the upper right corner Clicking Page Preview will open a new window displaying your payment page This page is non functional DeltaPAY Merchant User Manual v1 9 23 03 2010 Page 2 of 11 Singular Lo ic Submit Transactions For merchants that have been allowed to post their transactions via the DeltaPAY system submit transactions option is enabled Users are prompted with the following form Please fill in the transaction details and then click on the SUBMIT button to complete the transaction or on CLEAR to clear all the fields on the form DeltaPAY Clearing Center CvV2 CVC2 Only for Visa and Mastercard Expiration date mm yy i Card Holder Email a SC Submit Please do not press the Refresh or Back button while this transaction is processed Card Number A valid credit card CV V2 CVC2 The card CVV2 or CVC2 value not required Expiration date The expiration date for the card Card Holder Name The name of the holder not required Card Holder Email The email address of the holder not required Amount to Charge The transaction amount This should be written as a decimal with exactly two decimal digits decimals point is represented with a comma An amount of 0 00 is acceptable for offline transactions by DeltaPAY to be used for Card Number verification Installments The number of installments when allowed by the me
6. electing the P checkbox and the transactions you want to cancel by selecting the C checkbox For each of the transactions you want to post you can change the amount to posted That amount must be between 0 01 and the amount of the Preauthorized transaction Finally you press Process button NOTE 1 A column stands for extended authorization or verification systems as Verified by Visa NOTE 2 Preauthorised transactions with amount 0 will not have a checkbox in the P column They cannot be posted only canceled as the preauthorization itself is the reason for their existence in order to verify a card number If ever you want to see details of a transaction you should use Review Transactions choice DeltaPAY Merchant User Manual v1 9 23 03 2010 Page 4 of 11 Singular Logic Review Transactions This option will let you search review or even cancel transactions available for transactions that have not been settled yet in a batch You can select the transactions you want to view entering the following criteria Review Transactions Corano E O c ESS rororo _ _ q Show NOTE Available status descriptions can be found in Appendix 1 Status Codes The parameter 1 and parameter 2 fields are the ones provided by your e commerce application see DeltaPAY Merchant Integration Specifications By hitting the Show button you will get the transactions that sat
7. en you should click on the following button Cancel Selected Transactions Export to excel button will prompt you in order to download the results of your query to an excel file hit the Open button when prompted Export to excel The export includes columns which are not visible in the Transactions list of the Review Transactions Page The extra columns include e Email the card holder email e Refund the refund amount for this transaction if a refund exists e Difference the difference Transaction Amount Refund Amount e Transaction Closing Date the date of the clearing of the transaction e Transaction Batch Id the id of the batch the transaction is included in e Refund Closing Date the date of the clearing of the refund of the transaction e Refund Batch Id the id of the batch the refund of the transaction is included in e Refund Trans Number the DeltaPay Id of the refund of the transaction e Terminal Id the Id of the Terminal the transaction has been completed through NOTE 1 This export will give you the total of records found for your query even if they are displayed in multiple pages A zoom function is also provided when you click on a transaction Transaction 1385 Card Number 400000KRXXXR0002 Card Holder Test User Currency Installments 0 Verified by Visa No Parameter 1 Parameter 2 Transaction Date 3 2 2010 6
8. g on the Batch ID will zoom to the list of the transactions included in this batch settlement DeltaPAY Merchant User Manual v1 9 23 03 2010 Page amp of 11 Singular Lo Batch Transactions Batch ID 1546 Trans Card amp Card Authorisation 2 2 2010 4 55 58 789906 400000XXXXXX0002 VISA Test User 0 15 Euro Settled 145558 Hu 2 2 2010 4 04 13 789818 400000XXXXXX0002 VISA 0 Test User 0 15 Euro Settled 140413 Yes Hu 2 2 2010 3 09 28 789764 400000XXXXXX0002 VISA 0 Test User 0 15 Euro Settled 130928 Yes Hu 2 2 2010 3 00 22 789749 400000XXXXXX0002 VISA 0 Test User 0 30 Euro Settled 130022 No Hu 2 2 2010 2 59 38 789748 400000XXXXXX0002 VISA 0 Test User 0 20 Euro Settled 125938 No Hu 2 2 2010 2 59 23 789747 400000XXXXXX0002 VISA 0 Test User 0 15 Euro Cancelled 125923 No Hu 2 2 2010 2 58 55 789746 400000XXXXXX0002 VISA 0 Test User 0 15 Euro Settled 111111 No Hu Page 1 of 1 Ascending or descending sort can be applied on any column using the appropriate arrows Export to excel button will prompt you in order to download the results of your query to an excel file hit the Open button when prompted Export to excel NOTE This export will give you the total of records found for your query even if they are displayed in multiple pages c6 99 Clicking on the in the Summary column of the Batch List will show a summary of this batch settlement in a pop up window Batch ID 1546
9. isfy your search criteria Transactions Trans amp Card amp Card amp sce ER 2 2 2010 3 00 22 789749 400000XXXXXX0002 VISA Test User 0 30 Euro Completed 130022 HU 2 2 2010 E 2 59 38 789748 400000XXXXXX0002 VISA 0 Test User 0 20 Euro Completed 125938 No HU 2 2 2010 2 59 23 789747 400000XXXXXX0002 VISA 0 Test User 0 15 Euro Cancelled 125923 No HU 2 2 2010 2 58 55 789746 400000XXXXXX0002 VISA 0 Test User 0 15 Euro Refund 111111 No HU 2 2 2010 2 58 29 789745 400000XXXXXX0002 VISA 0 Test User 0 10 Euro Settled 125829 No HU 2 2 2010 2 58 10 789744 400000XXXXxXxX0002 VISA 0 Test User 0 35 Euro Preauthorised 125809 No HU 2 2 2010 2 57 48 789742 400000XXXXXX0002 VISA 0 0 20 Euro Preauthorised 125748 No HU 2 2 2010 2 57 34 789741 400000XXXXXX0002 VISA 0 Test User 0 25 Euro Settled 125734 No HU 2 2 2010 2 57 11 789739 400000XXXXXX0002 VISA 0 Test User 0 20 Euro Settled 125711 No HU 2 2 2010 2 54 40 789737 400000XXXXXX0002 VISA 0 0 10 Euro Preauthorised 125440 No HU Page 1 of 4 Ascending or descending sort can be applied on any column using the appropriate arrows NOTE A column stands for extended authorization or verification systems as Verified by Visa DeltaPAY Merchant User Manual v1 9 23 03 2010 Page 5 of 11 Singular Logic You can select the transactions you want to cancel by selecting the Cancel checkbox This option is available only to transactions with status Completed Th
10. r Manual v1 9 23 03 2010 Page 10 of 11 Singular Logic Contacting the Help Desk If you have need further information on how to use this application or you have a question concerning one of your clients transaction you can call DeltaPAY Help Desk When contacting the Help Desk please be sure that you know your MerchantCode and the Authorisation or Transaction Reference if you have a transaction issue to solve Appendix 1 Status Codes Pending This is a temporary status for transactions that were inserted to DeltaPAY but not yet forwarded to the clearing system If you see a transaction pending for more than one minute you should contact the Help Desk Preauthorized If your merchant profile is set to off line mode then your transactions the valid ones get Preauthorized status You will then have to use Preauthorized choice in order to post or cancel them Completed Transaction is posted either on line or after processing with Preauthorized Transactions This transaction was declined from the system This transaction was cancelled using Preauthorized or Review Transactions interface Refund This is a refund transaction entered manually using the merchant administration interface provided The status Refund means that this transaction has not been yet included in a batch Settled This transaction was included in a batch that is already closed en Settled refund transactions are displayed wi
11. rchant profile Transaction Type Selection among supported transactions type for this merchant profile Pre authorized and or Transaction or default if no choices available Parameter 1 Any parameter text or number you wish Parameter 2 Any parameter text or number you wish Clear button will let you clear all values inserted in case of an error and Submit button will post this transaction to the server You should not press Refresh or Back button on your browser while this transaction is processed When the transaction is completed you will get an information screen displaying all details submitted and the transaction reference else you will receive the appropriate error message DeltaPAY Merchant User Manual v1 9 23 03 2010 Page 3 of 11 Singular Lo Preauthorized Transactions This option should be used only by merchants who have an off line profile You can first select the preauthorized transactions you want to view entering the following criteria Preauthorised Transactions a Em Then you can see the list of the transactions satisfying the criteria provided above Transactions Trans Card Authorisation 22 1 2010 Peete Euro PFO004 C 1324 0 00 Euro PF0O002 No 0o z ee 222 0 15 Euro PFO013 No 0 0 eae aal 0 15 Euro PFO012 No niin ee 0 15 Euro PF0O005 No Page 1 of 1 Process Back You can select the transactions you want to post by s
12. s checked on merchant s options then the menu is displayed as followed Submit Transactions Preauthorised Review Transactions Close Batch Batches Statistics Log out Available choices are listed on the top of the window displayed This document goes through all available options explaining the purpose and the usage of each one of them e Page Preview will let you check how your payment page will display to the end customers normal merchants e Submit Transactions will let you post new transactions to the system only for merchants that have this option enabled by the administrator e Preauthorized is used to review the authorized transactions and send them for billing e Review Transactions is used to search review refund or eventually cancel transactions Here you can also export the transactions in excel format in order to use them with external systems e Close Batch is the settlement procedure e Batches will let you see an overview of already closed batches e Statistics will give you further reporting about your transactions and their Status e Log out will log you out getting you back to the login page e Finally clicking the logo of DeltaPAY will get you back to the home page of DeltaPAY Merchant Tools Page Preview Your first option will let you preview the payment page that your users will see when they will be redirected to the DeltaPAY server This page is customized by the bank administrators and your logo can
13. th a negative sign DeltaPAY Merchant User Manual v1 9 23 03 2010 Page 11 of 11
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