Version 8.12 - System User Guide Index Title Page Opening, Exiting
Contents
1. w m File and Printer Sharing for Microsoft Networks w ml Qos Packet Scheduler Description Transmission Control Protocollntermet Protocol The default Wide area network protocol that provides communication across diverse interconnected networks C Show icon in notification area when connected Notify me when this connection has limited or no connectivity 5 You will see on this screen that there is a dot next to Obtain IP address automatically If your setup has a dot next to Use the following IP address then you are already setup or a static IP address and you do not need to follow the instructions below 6 Click on Use the following IP address 7 Enter the details that you wrote down earlier filling in all fields Internet Protocol TCP IP Properties General You can get IF settings assigned automatically if your network supports this capability Othenvise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address IP address 10 10 10 45 Subnet mask 255 2560 255 Default gateway ee Use the following ONS server addresses Prefered ONS server 10 10 10 100 Alternate DNS server a2. Router looks up the ports being requested within it s lookup table if it finds a corresponding entry then it will forward the traffic The traffic has been successfully forwarded to the GeoVision system 192 168 1 20 18 e2viSion Configuration Windows XP Firewall Software Firewall Windows XP comes with a built in software firewall By default the Windows XP firewall will block any incoming TCP connections You can download Windows XP Firewall configuration scripts from the download area of our website available at http www ezcctv com software download him To run them download the appropriate file for your card unzip the file and run the batch file Links to the files are listed below Trees files will only work if you have installed GeoVision to the default install directory i e C GVxxxx GV250 GV600 GV650 GV800 GV900 GV1000 GV1120 GV1240 GV1480 If you have installed GeoVision to an alternative directory you will need to create exceptions for the following Applications GeoVision Install Directory ocasttcp exe GeoVision Install Directory jaudioserver exe GeoVision Install Directory ccserver exe GeoVision Install Directory Jdmmcast exe GeoVision Install Directory robsvr exe GeoVision Install Directory webcamserver exe GeoVision Install Directory tcpsvr exe GeoVision Install Directory Jdmwebcam exe GeoVision Install Directory twinserver exe To create exceptions to the Windows XP
3. e2VISIOl SUPPORT DOCUMENTATION Version 8 WebCam Setup Guide Introduction In order to use the WebCam feature of GeoVision there is an amount of configuration that needs to take place As no one sites network or Internet connection are truly alike it is difficult to write a definitive WebCam setup guide This document will give example on widely used hardware and hopefully give you the tools you need to configure the WebCam on an unlisted router Explanation of terms and technologies WAN Wide Area Network For the purposes of this document you can substitute WAN for Internet as in WAN Internet side of your router LAN Local Area Network Local network of PCs and network devices To be used as LAN side of your router Ports Internet traffic travels though ports This method is used as it can identify what sort of data the TCP packet is carrying For instance web browsing uses port 80 email uses port 25 etc GeoVision uses the ports listed below for WebCam 80 HTTP Port For the WebCam Interface in Internet Explorer all web pages by default use port 80 When you use Internet Explorer it silently adds 80 to the end of the webpage address try it yourself www ezcctv com is the same as www ezcctv com 80 4550 Command Port For the commands that are sent between the interface and the GeoVision system 5550 Data Port For the Video Stream 5552 Remote View For the Remote ViewLog 6550 Audio Port For the Au
4. 8 Click OK on all open screens to exit this setup menu 24 ee e2visSion Now is a good time to test your Internet connection this can be done easily by opening Internet Explorer and browsing for a webpage If your test fails please recheck all entries in the screen above Examples Examples of router configuration All routers are different in this section we will go through the setup of 3 common routers If your router is not listed then a very good resource is www portforward com They have detailed guides for the GeoVision setup for most routers you can go to http www portforward com english applications port_forwarding GeoCam Ge oCamindex htm These guides include the ports 21 and 3389 these are optional and are not necessary for GeoVision WebCam All of the following setups will assume that the following IP addresses you will need to use your own IP address found in the section above IP Addresses Router IP address 192 168 1 1 GeoVision System IP address 192 168 1 2 25 e2viSion Example 1 BT Voyager 220V 2091 Open Internet Explorer Enter the router IP address 192 168 1 1 Router IP in the Address Bar BT Voyager 2091 Configuration Manager BT al Voyager 2021 1 Wire less ADSL Nelcome to your BT ger TK S Troubleshooting advanced Your Yovager is connected to Broadband and you can now surf the Internet Connection Status Refresh Online Time 22 hours 6 mins 20 sec
5. Audio Log Instant Play Video T U dia Lo g F 10 i System Log Search POS Data POS Live View Live Object Index Search Object Index E Map Select the Event s you want to backup in the Viewlog by clicking on the event it will go blue You can select multiple events by doing the following Video Events 13 25 12 13 30 12 13 35 13 13 40 13 13 45 13 13 50 14 14 00 03 14 05 03 14 10 03 14 15 03 14 20 04 e 14 22 07 Click on First event you want Hold down the Shift Key Click on the Last event you are interested in All the wanted events should be highlighted blue OR Click on multiple events whilst holding the CTRL Key Right Click on the Event s Select Backup Save Avi File s Mark Never Recycle Backupictr 6 Deletefctr 0 e2viSion Deselect any cameras that are not wanted on the backup Select Cameras LA im CI MEC 4141 0 0 MWNic 4242 1 0 C YK 416H HB 2 0 C EF IR DOME 2 0 EF 420 IF 30 240 CI GDN E8344D6 2 0 C YR 21024 0 0 CI GIR ET 3425 2 0 C YK 264K 2 0 C YK 25165 2 0 C Video Server Camera 1 O 0 GY Video Server 2 0 C EZ 611 PIF 0 0 O EZ DAYMIGHT PRO 2 0 EF 613 2 0 EZ 614 2 0 video Audio Event T If you want any additional backup periods then click on Add Schedule Media Time Frame sie cues 231 2007 13 55 14 23112007 14 00 02 Backup Folder Name Using CD DVD Fal HL DT S
6. To start the backup Insert a blank CD or DVD and Click on OK Give your Backup CD DVD a name CD Writing Wizard Click on Next Welcome to the CD Writing Wizard This wizard helps vou write or record your Files toa a CD recording drive Type the name you want to give to this CD or just click Mext to use the name below CD name GV Backup New Files being written to the CD will replace any Files already on the CD if they have the same name Close the wizard after the Files have been written Cancel The CD Writing Wizard will build the image CD Writing Wizard Please wait Adding data to the CD image Estimated time left 35 seconds CD Writing Wizard Completing the CD Writing Wizard You have successfully written your files to the CD Do you want bo create another CD using the same Files ves write these files to another CD CD software developed under license From Roxio Inc To close this wizard click Finish The Backup is now completed You may now eject your CD or DVD Click on Finish e2viSion e 2vision How to Backup to a Removable USB Disk Follow the instructions for the Nero Backup Procedure until the Media selection Select Using Hard Disk from under Media Select the Drive Letter of the removable drive from the drop down list Media f Using Hard Disk cll Free Space 166 65 GB Cul Free Space 166 65 GB Oi Free
7. Host cameras from several different hosts Hast Informations T Host Protection f Single Host C Multiple Host Host Name New Hast IF Address User Name Password Command Fort a550 Data Fort 5550 Audio Fort 6550 HTTF Port fso Serer Detection DVR C video Server Change Password Delete Save If it is a Single Host then simply enter the IP address Username Password and Ports if not the standard Name the Host and Click on Save Host Informations C Host Protection C Single Host hultiple Host Host Name Mew Host Password Delete Save 4 e2viSion If it is a Multiple Host you must enter a Host Name and Password for the Host You then need to add the specific details for each Camera Click on Edit You then need to enter the IP address Username Password and Ports if not the standard Click OK after entering each camera Camera Setting q x M DVR Video Server IP Address o e User Name sd Password ss Camera Mo h Command Fort 4550 Data Port 5550 Audio Port fesso Delete Cancel i Once completed for each camera click on Save Importing and Exporting Once you have added all you Hosts then you can export them to a file and import them into other setups of MultiView just by clicking on Import and locating the exported file 42 e2visSion Troubleshooting I cannot get to the Home P
8. Name Jadmin Save this password in your password list ne Click on Services under Firewall Click on Add Custom Service Services serice Table Service Type Ports Add Cision Senie Eat 5onice_ Dete Sevice Create a service for 4550 Name the Service GV1 Set Type to TCP Set Start Port to 4550 Set Finish Port to 4550 Click Apply 29 e2viSion Services Service Definition Name CV Type TCP Start Port 4550 Finish Port 4550 Cancel Create a service for 5550 Name the Service GV2 Set Type to TCP Set Start Port to 5550 Set Finish Port to 5550 Click Apply Services Service Definition Name GV Type TCP Start Port 5550 Finish Port 5550 Cancel Click on Rules under Firewall Click on Add under Inbound Services 30 e2viSion Firewall Rules Outbound Services i Enable Service Name Action LAN Users WAN Servers Lon Default Yes Ary ALLOW always Any Any Mever Aa E Move Esee Inbound Services Enable Service Name Action LAN Server IP address WAN Users Log Default Yes Any BLOCK always Any Match Add Edit Move J Type the following Click on Apply Inbound Services Service HTTP TCP 80 Action ALLOW always x Send to LAN Server fisz fics fhi 2 WAN Users Back Cancel Click on Add under Inbound Services Type the following Click on Apply 31 Inbound Services service GVITTCP 4950 Acti
9. on if the system has been setup for Motion Detection records motion recording or Round the Clock constant recording recording Starting Monitoring Recording Start All Monitoring Click on the Monitoring Icon eS Click on Start All Monitoring Camera 3 Camera 4 Tia Monitoring w Camera l Stopping Monitoring Recording w Camera 2 Click on the Monitoring Icon ree Click on Stop All Monitoring w DO Monitoring Stop All Monitoring e2visSion Playback of Recorded Footage on the GeoVision System Opening the Video Audio Log vide 5 l audio tage F T System Log Click on the Viewlog Icon Click on Video Audio Log Search Object Index E Map mm mm me Selecting the Camera Click on the Camera drop down list Select the wanted camera Camera 2 Camera 3 Camera 4 Audio 1 Selecting the Recorded Event Select the Year Month Day Select the Time of the Event Once selected the event will be viewable in the main playback window oo 49 15 3 MB 09 51 51 20 MB 09 55 52 3 MB 09 58 01 6 Meee gt e2visSion Click on the Play Icon gt The Playback Toolbar Reverse Play Pause Stop Start of Event Previous Frame Next Frame End of Event Speed Up Slow Down Playback Zoom In Zoom Out OON OOP WN ea2vision How to Backup an Event to CD DVD with Nero 7 installed Click on Viewlog Icon Click on Video
10. Space 1 51 GB Free Space 674 64 ME Coo CDS DYD Burning Software l f CD Using O5 Burning To start the backup Click on OK The files will be copied to the target location Progress Chart T rey 4 Copying File Ce 1120 Sample Smooth brnp To SIBK 20011 2s Sample Smooth bmg Cancel GVBackup A Backup items are stored at 1 SIBK20071123 Once completed the above window will appear 10 Playback of the CD DVD on another PC Insert the CD The CD should Autorun and run the Viewlog application If the CD fails to Autorun Open My Computer Open the CD USB Open EZViewlog500 exe e2visSion 11 e2vision e2 SIOl SUPPORT DOCUMENTATION Version 8 Keylock Guide Introduction The GeoVision Key Lock Utility is a feature of GeoVision to avoid accidental and deliberate misuse of the system Below is the Key Lock Screen in use The Windows START button and menu are replaced with the Key Lock Interface EET t M m he ee A a p a 3 D y y amp _ Digital Surveillance g CCl V Spec elie arcanos There are 5 icons along the bottom E the screen Be 1 2 3 4 1 Applications From this icon you can launch all GeoVision and user specified applications 2 Settings From here you can disable Key Lock amp add programs to the Application List 3 Logout From this icon you can logout of the GeoVision system 4 Shut Down From thi
11. T CO RUWGCE 6527H 650 MWE CDS DYD Burning Software fe C CO Using O3 Burning 2 Media Information used Size 98 99 Me Free Size 551 01 MB Total Size 650 00 ME Add time trame Resume Erase Rewritable Disc View Backup Log M Export to BYD Formal e2viSion Media f Using Hard Disk Backup Folder Mame f Using CD DVD FAI HL DT ST CO RVWGCE 85278 650 MB CDS DYD Burning Sotware E C CD Using O5 Burning 2 To start the backup Insert a blank CD or DVD and Click on OK _Time _Event fe 26 01 PM HL DT ST CD A GCE 6527 8 Super Link actated 22E 02 Pe Caching of files started 2 26 02 PM Caching of files completed 2 26 02 PM Burn process started at 52x 7 600 KBs Total time Current action Writing tracks Used butter gis SEOSEEEOGHEOQHEEQSEEOQEEEEE LTT Completed 2 BFFEer SGGRSRSTSREREREG Cancel Once the backup has completed you will get the following message You may now eject your CD or DVD GVBackup Click on OK VISION How to Backup an Event to CD DVD without Nero 7 installe Follow the instructions for the Nero Backup Procedure until the Media selection Select CD Using OS Burning from under Media Media C Using Hard Disk Coil Free Space 1560 65 GB Backup Folder Mame Oh U0r es Using CDs DYD FA HL DT ST CO RVWGCE 85278 650 MB CDS DYDD Burning Sotware fy CD Using O3 Burning
12. a static address 1 START gt Settings gt Control Panel E Control Panel File Edit View Favorites Tools Help Back mia Va Search j Folders fs Address A gt amp D 1B 3 Vg Control Panel a oa i Accessibility Add Hardware Add or Administrative Adobe Gamma Automatic Date and Time i Options Remo Tools Updates amp amp Display Folder Options Fonts Game Internet Java Keyboard tp Windows Update Controllers Options Help and Support i 5 i B Rey G Network Network Setup Phone and Power Options Printers and QuickTime Connections Wizard Modern Faxes 32 DB g Regional and Scanners and Scheduled Security Sound Effect Sounds and Speech Language Cameras Tasks Center Manager 4udio Devices Shee 2 System Taskbar and User Accounts Windows Wireless Start Menu Firewall Network Set See Also 2 Double Click on Network Connections e Network Connections 3 Right Click on the Local Area Connection and Click on Properties E AE Connected Firewalled h Broadcom 440x 10 100 Inter nf Disable Status Repair Bridge Connections Create Shortcut Rename Properties 23 e2viSion 4 Double Click on Internet Protocol TCP IP Local Area Connection Properties AR z gt General Authentication Advanced Connect using BS Broadcom 440 10100 Integrated C This connection uses the following items
13. age of my GeoVision System Ensure that you are doing the following Make sure that the WebCam Server service is running on the GeoVision system If you are on the same network you must use the LOCAL IP address of the GeoVision system to connect and not the dipmap or WAN IP address Make sure that you are using Internet Explorer and not Firefox or Opera If you have changed the HTTP port under the WebCam Settings you will need to add this to the address bar for instance if you have changed HTTP to 8080 you will need to type in the following http ipaddress 8080 Note You need to manually put in the http and then a colon with the port number afterwards If you are outside the network please ensure that your router has been setup correctly for port forwarding This is covered in the WebCam Setup Guide I cannot select my connection speed the options are greyed out This is most likely due to the ActiveX control for the WebCam not being installed correctly Please do the following Make sure that you have Local Administrator Rights on the PC you are on Only for the first time you connect There may be a bar at the top of the screen asking you for permission to install an ActiveX Control if this is the case select it You should add the GeoVision server to a list of trusted sites Go to Tools gt Internet Options Click on the Security tab Click on Trusted Sites Click on the Sites button Untick the box at the botto
14. ase key in Username and password Llser Mame Password Forget Password Change Password Multiiew support 10248768 of higher resolution screen and version 5 4 or later Enter Username and Password Click on OK 3 2008 pl2259 2 96406 arp 1 3 200891259 300968 Camera N a RTZ ER 3200812592311 25 Cameral4 You will be presented with the default 4 camera view of the GeoVIsion system 38 e2viSion Interface Controls Quad View 8 Camera View 16 Camera View Full Screen Camera Scan Add to Camera Scan Remove from Camera Scan Zoom In Zoom Out Host Information Camera Status Add Host Settings Launch Remote Viewlog if installed Save Custom View Minimize Exit PTZ Controls 39 e2viSion I O Controls Take Snapshot Change Quality Record Video to Local PC Logout Login Microphone Enable Send Audio Speaker Receive Audio Setting up Additional Server Connections You have two options 1 Add a conventional GeoVision system to your list of servers 2 Create a Custom Server with cameras from several different systems Click on the Add Host button Hast Informations T Host Protection Host Name IP Address User Name Password Command Fort Data Port Audio Port HTTP Fort server Detection E DYR C video Server Blew Delete Save 40 e2viSion You must then select whether it is a Single Host you want to add or a Multiple
15. damentally do the same thing When you want to view your cameras using the GeoVision WebCam feature you open Internet Explorer and enter the WAN IP address of your router As there may be many systems behind the router we need to tell the router where to forward the Internet Explorer WebCam traffic to The reason for configuring the router is not just one of security when you connect to the WAN IP address of your router it does not know where to direct that traffic Take the example below there are several PCs on the network without port forwarding the router does not know where to send the packets 16 Office PC 192 168 1 15 GeoVision 192 168 1 20 Office PC 192 168 1 25 We need to tell the router to forward all GeoVision ports through to the LAN IP address of the GeoVision system Within the router we have configured a routing table like the one below EXTERNAL PORT INTERNAL PORT LAN IP ADDRESS 80 8D 192 168 1 20 4550 4550 192 168 1 20 5550 5550 192 168 1 20 9902 5552 192 168 1 20 6550 6550 192 168 1 20 When traffic hits the WAN side of the router using any of the ports listed it looks for preconfigured routes or forwards and applies them see the diagram below 17 Router Office PC 192 168 1 15 z GeoVision 192 168 1 20 PAS Office PC 192 168 1 25 The router is hit by the request from the remote Internet Explorer for port 80 4550 5550 and 5552 also 6550 is using audio
16. dio Stream 15 T e2viSiOn Transmission Control Protocol The protocol used to guarantee that packets of data get to the correct destination and that they are received in the correct order ADSL Cable Modem These are usually USB devices that the computer sees as a traditional dial up connection The PC has to dial the Internet connection the connection is always available but not always connected ADSL Modem Router Gateway These are becoming more and more common Most ISPs now give the user a router rather than a modem Routers are usually connected to your computer via an Ethernet cable A router is a device that sits between a LAN Local Area Network and the Internet Routers are far more advanced that ADSL modems and offer the following benefits Enhanced Security via a hardware firewall Improved connections speeds Always on Internet connection Superior reliability If you have a router all traffic coming from that network going to the Internet appears to come from the same IP address Your Internet or WAN IP Address Some setups will have a network of PCs sharing the Internet connection rather than just one PC Firewall Either a piece of hardware usually part of a router or software used to limit unauthorized network connections into a network or computer Port Forwarding Port Forwarding can also be referred to as Port Redirection Virtual Servers or NAT Network Address Translation They all fun
17. e2V ISIOl SUPPORT DOCUMENTATION Q GeoVision Version 8 12 System User Guide Index 43 e2viSion Startup of the GeoVision main program If the GeoVision software is not running it can be started up by following the instructions below gt All Programs gt GVXXX gt GeoVision GV XXX System Or Fi Double Click on the GeoVision icon on the Desktop if available A ea si Logging In to System Click on the Key Icon Click on Login User Type the ID and Password Click on OK 6 SEP 10 5 hy i A 0 58 26 Password Copyright 2004 Sieg Forgot Password i D Multicam System Please Login cance Switch Users on the System LoginfjExchange User l Click on the X icon i Click on Login Exchange User Minimize z Type the ID and Password Exit lick on OK LoginfExchange User L Logout User s Logging out of the System Click on the X icon MinimizefZ Click on Logout User Exita Minimizing the System Logout Userfia Click on the X icon Click on Minimize LoginfExchange User L Exiting the System Logout Useria Click on the X Icon MinimizefZ Click on Exit xiti e2viSiOn Recording Monitoring on the GeoVision system Recording on GeoVision system is controlled via the Monitor Icon When monitoring the system will behave in one of two ways depending
18. ease follow the instructions under the question cannot select my connection speed the options are greyed out 44
19. er in the list above 4 Make sure that TCP is selected 5 Click OK Repeat steps 1 to 5 for each of the ports listed above If you are using a software firewall other than Windows XP please check your documentation about creating exceptions 21 Assigning a Static LAN IP address to your GeoVision system When you connect your PC to your router it will obtain an LAN IP address The address your router assigns to your PC may not always be the same It is important that your GeoVision PC has a static LAN IP address as we will be setting up port forwarding To find out the IP address of your GeoVision PC 1 START gt Run 2 Type cmd lt enter gt m Type the name of a program Folder document or aU Internet resource and Windows will open it For you Open cmd OK Cancel Browse 3 Type ipconfig all lt enter gt Efx C Documents and Settings User gt ipconfig zall 4 Make a note of your IP Address Subnet mask Default Gateway DNS Servers Binks Ethernet adapter Local Area Connection Connection specific DHS Suffix Description Broadcom 446x 107100 Integrated Controller Physical Address a HH 5SH 8D 55 E4 F2 Dhep Enabled z H rE Atdresss Pb Pe 2 oP ab Subnet Mask F Default Gateway 18 1 DNS Servers 2 18 18 16 188 zN Documents and Settings User gt _ 5 Type exit lt enter gt 22 e2viSion Setting your LAN IP address to
20. firewall you need to do the following 19 1 Enter Control Panel VISION amp Control Panel File Edit View Favorites Tools Help ar Q Bact P Search i Folders G Address G Control Panel v Go Vg Control Panel a 4a ta Add or Administrative Adobe Gamma Automatic Date and Time G Switch to Category View i i Remoy Tools Updates E B ya xD amp Display Folder Options Fonts Game Internet Jaya Keyboard Windows Update Controllers Options Help and Support YS we EN G Network Network Setup Phone and Power Options Printersand QuickTime Connections Wizard Modem Faxes es 9 g Regional and Scannersand Scheduled Security Sounds and Speech Language Cameras Tasks Center Audio Devices Ze ea Taskbar and User Accounts Windows Wireless Start Menu Firewall Network Set See Also 2 Double Click on Windows Firewall Windows Firewall General Exceptions Advanced Windows Firewall is blocking incoming network connections except for the programs and services selected below Adding exceptions allows some programs to work better but might increase your security risk Programs and Services Remote Assistance CO Remote Desktop SmartFTP Client 2 0 TwinServer O UPnP Framework Add Program Add Pott Edit Display a notification when Windows Firewall blocks a program What are the risks of allowing exceptions To add a Program Exception 1 Cl
21. ge Emap To view the cameras view a map of the area POS Live View To view live Point of Sale data 34 e2viSion Live View of Cameras Click on the Submit button Co If asked to install an ActiveX control please install it From the next screen select DSL CABLE T 1 Your options are as follows Select Internet Connection tc MODEM ie DSL CABLE T 1 1 Window C 2 Windows C Multi View f 1024x768 1280x1024 C 1600x1200 C 1680x1050 C 1920x1200 1 Window Single WebCam view No client to download You may view one camera at a time MultiView MultiView WebCam view Small client to download for the first viewing on the desktop PC You may view up to 16 cameras at one time from multiple sites Choose the resolution that matches your desktop PC resolution Choose one of the above and click on the Submit button 35 Single WebCam View Click on the Play Icon to login Please key in username and password UserName Password Enter Username and Password Click on OK e2viSion 36 e2viSion Interface Controls CON OORQN A ON Login Logout Microphone Enable Send Audio Speaker Receive Audio Snapshot Save Live Jpeg Image Change Live Video Quality Save Live Video to Local PC Fullscreen Option Change Colour settings Setup Alarm Notify Change Datarate Change Camera PTZ Control I O Control 37 e2viSion MultiView WebCam ie Login Ple
22. ick on Add Program 2 Click on Browse 3 Navigate to the GeoVision install directory 4 Select the first program in the list above 20 Look ir My Recent Documents G G 250 s BK 11k Sa AudioServer AN ayiRenairPl CA BeastIpx A BeastTcp fh CLServer ay CCSetup Sewer E Desktop sof oms00Startup E DMActive BE DMAT A OMBackLpsoo B drmclp ES OMMailServer GbE DMMcast tA DMMerge ti DM Modern DMPos Ce DMWwebCam m Doszkreg g eMap eMap view zi Encpack 4 EZExplorer a EzSyslog EFiviewLogS00 wr 250 iq OmHealthsyvr P cvIc My Computer _ File name e2viSion oe fyKey Test gm G Loader E JETCOMP Key View FE LAN WiewLogCtrl Ee mcarmctrl s MediaManTools i PassLUnInstall r 4 PlaySoundSvr EP RemotePassClient A Repa irLogs00 B RPESvr hy ScheduleDebug C Syslog F TCFSYr Pe My Network Files of type Applications exe com icd 5 Click OK Cancel Repeat steps 1 to 5 for each program in the list above Ports 80 4550 5550 5552 6550 To add a Port Exception 1 Click on Add Port Add a Port Use these settings to open a port through Windows Firewall To find the port number and protocol consult the documentation for the program or service you want to use Name GeoVision 4550 Fort number 4550 TCP O UDP What are the risks of opening a port 2 Give the port a name 3 Enter the first port numb
23. m of the screen Type in the site address and click add then close Click on Default level at the bottom of the screen You may have partially downloaded the ActiveX Control or it could be damaged To delete do the following Go to Tools gt Internet Options Click on Settings under Browsing History Click on View Objects Click on OCXDownloadChecker and hit the delete key Click on DownloadFileControl and hit the delete key Close the Window Click OK Click the Advanced tab and click on Restore Advanced Settings I cannot successfully login to the GeoVision PC lf you are running a recording schedule on the GeoVision system please ensure that you have Remote View ticked in the setup period of the schedule 43 e2viSion Please ensure that TCP port 4550 is forwarding correctly More on this can be found in the WebCam Setup Guide Please check the username and password you are using is correct Also please ensure that the account you are logging in with has rights to view the WebCam In troubleshooting this issue please login with the Supervisor username and password can login but cannot see any pictures Ensure that the account you are logging in with has rights to view the selected camera In troubleshooting this issue please login with the Supervisor username and password Please ensure that TCP port 5550 is forwarding correctly More on this can be found in the WebCam Setup Guide It may be an ActiveX Control issue pl
24. omeip net x Voyager 2091 Configuration Manager User name E na Remember my password Click on Port Forwarding on the top banner Virtual Server Configuration DM Host Port Forwarding Dynamic DNS ALG Click on Add near the right side of the page Click on the radial next to User Defined 27 e2visSion Port Forwarding Add New Port Forwarding Rule Application Name Pre defined Audio Video Camerades v O User defined From Internet Host IP Address PALL Forward to Internal Host IP Address Name the service GeoVision Enter the IP address to forward to GeoVision system 192 168 1 2 Enter the port numbers as below Click on Apply Port Forwarding 4dd New Port Forwarding Rule Application Name Pre defined User defined Geovision From Internet Host IF Address ALL a Forward to Internal Host IP Address 192 168 1 2 By using the rules External Packet Forward to Internal Host Protocol Port Start Port End Port Start Port End TCP vi jso leo eo Jao TCP vi 4550 4550 4550 fasso TCP ika 5550 5550 5550 5550 28 e2vision Example 2 gaan Netgear DG834 Open Internet Explorer Enter the router IP address 192 168 1 1 Router IP in the Address Bar Enter the User name and Password Default User name admin default Password lt blank gt Enter Network Password 2 x P Please type pour user name and password Site 192 168 0 1 Realm User
25. on ALLOW always v Send to LAN Server 192 fies fi l2 WAN Users Any stath P p p fnish lo e p oo o Back Cancel Click on Add under Inbound Services Type the following Click on Apply Inbound Services Service GV2 TCP 5550 Action ALLOW always Send to LAN Server poz fies fr 2 WAN Users Any starto fo Lo e fnish 0 fo o Lo Never Back Cancel Click on Apply e2viSion 32 e2viSion e2V ISIOl SUPPORT DOCUMENTATION Version 8 WebCam User Guide Introduction This guide will walk you through the basics of using GeoVision WebCam both Single View and MultiView Also at the end of this guide you will find help with troubleshooting connection problems Connection to your site s GeoVision CCTV Open Internet Explorer In the Address Bar type in the address of your GeoVision system From the LAN Type the local IP address of your GeoVision system From outside the LAN Internet Type in the diomap DDNS address or external IP address of the GeoVision system 33 e 2vision Front Page The Front Page has several options Compression Selection f Mpeg4 Encoder Viewer JPEG Image Viewer Remote Play Back ViewLog i C Emap c POS Live View Co Mpeg4 Encoder Viewer For live streaming images JPEG Image Viewer For live static images Remote Play Back Viewlog To backup and view recorded foota
26. s Data Transmitted 793539456 bytes Data Received 107087664 bytes More details can be found in the Advanced Status menu Disconnect Clicking Disconnect will close down your Broadband connection This will affect all computers currently connected Version 3 01m Click on Advanced BT Voyager 2091 Configuration Manager BT Advanced Configuration Quick Start EEE S a aa N i Your Voyager provides advanced functions to configure complex networks or Advanced specific applications On most Broadband access and home networks there should be no need to access this menu unless instructed to do so by the helpdesk or a network administrator Advanced Back to Quick Start Version 3 01m 26 e2viSion Click on Virtual Server under Configuration BT Voyager 2091 Configuration Manager BT Advanced Configuration Quick Start Troubleshooting Pa hes Your Yoyager provides advanced functions to configure complex networks or Configuration a specific applications Quick Setup Siac On most Broadband access and home networks there should be no need to ct ieee t er sates i ean na access this menu unless instructed to do so by the helpdesk or a network rice OES eo ac administrator internet y o Security i A edea ees a Lorea a oy ee a E CL a te eed ee ne Advanced Back to Quick Start Version 3 01m Enter the User name and Password Default User name admin default Password admin Click on OK Connect to frapdata h
27. s icon you can shut down the GeoVision system 5 Task Manager From here you can view all open applications and switch between them o m i 12 a e2vision Disabling Key Lock Utility You may want to disable the Key Lock Utility to access the Windows Desktop Interface for network configuration etc To Disable the Key Lock Utility please follow these instructions 1 Click on the Settings Icon Ge 2 Enter Supervisor ID and Password Click OK 3 Change Desktop Type to Windows from Multicam Settings ID ezccty Export Token System menu a Te Multicam Surveillance System Fina Fy Video Lag a B am Customize menu Desktop Type Click on OK Click on the Logout icon Enter Supervisor ID and Password Click OK Logon to Windows with your Windows Username and Password The Key Lock Utility is now disabled Se SS 13 m ezVision Starting the Key Lock Utility Follow the instructions below to start the Key Lock Utility 1 Go to START gt Programs gt GVxxx gt Key Lock Utility A EMap Editor go GeoVision Backup System wae Geovision S 600 System GeoVision Repair DataBase Utility keytockutity BR Remote Playback Server Le Uninstall GeoVision GY 600 System qe Video Log Click on the Settings icon a Enter Supervisor ID and Password Click OK Make sure Desktop Type is set to Multicam Click OK te ef 14 e2viSiOn
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