PHOENIX-NET-SECURE/ PHOENIX-NET
Contents
1. 3 K Coventy PHOENIX NET SECURE PHOENIX NET FAST User Guide IOS Version 1 0 Revised 1 October 2014 Introduction The purpose of this document is to instruct users on how to connect to the University Wireless Service PHOENIX NET SECURE PHOENIX NET FAST Once connected to the service users will be able to access Internet resources This guide assumes you already have active directory user credentials You can logon to University machines Configuration Ensure that your wireless service on your iOS device is enabled via Settings and then select PHOENIX NET SECURE PHOENIX NET FAST 000 vodafone UK 13 48 i lt Settings Wi Fi Enable WiFi Wi Fi O y v BELLEROPHON a 4 CHOOSE A NETWORK CONSOLE CUC NET GUEST CUC NET SECURE m CUTP SECURE i 4 JAO O OO OO eduroam ii Select the required network ESTATES BMS 4 PHOENIX NET FAST ID 4 DLIDNEMIV NET CII You will be prompted to enter your active directory credentials into the User Name and Password fields and then press OK 0000 vodafone UK E 13 48 gt Enter the password for PHOENIX NET FAST Cancel Enter Password Username Password QWERTYU IOP Net Ne Nt l m Net Net AAA ee A N LT You will then be prompted to accept a security certificate which you will need to click the Connect button in order to be able to con2. nect 0000 vodafone UK 3G 13 49 gt lt Back Certificate acs3 coventry ac uk UTN USERFirst Hardware Not Verified Accept Description Client Authentication Expires 12 Mar 2015 23 59 59 More Details If your credentials are valid and correct you will now have Internet access Troubleshooting e cannot see the wireless network o Ifyou can see other networks you may not be in range of PHOENIX NET SECURE PHOENIX NET FAST Please check you are within range Check that wireless is enabled on your device If you are able to see PHOENIX NET SECURE but not PHOENIX NET FAST it is possible that your device does not support connection to the FAST network e cannot connect to PHOENIX NET SECURE PHOENIX NET FAST wireless networks o If any error message is displayed action accordingly o If your device has previously remembered the PHOENIX NET SECURE PHOENIX NET FAST networks please forget the network and try again o Your device may have been previously excluded from our network Please go to see the ITS Service Desk located in the Library e cannot log into PHOENIX NET SECURE PHOENIX NET FAST o Ifa loginis not allowed for any reason an error message will be displayed The most likely reason is that your credentials have been incorrectly entered These are case sensitive e cannot surf connect to xxxxx o Ifyou see a URL block page the site you are trying to surf to is blocked by University Policy If you feel this ha
3. s been done in error there is a process clearly displayed on the block page in order for you to request the page to be reviewed This process takes around 24 hours and is provided by 3 parties o If no block page is seen it is likely to be the remote site blocking access Check with the site owner
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