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eStart Web User Manual

1. Message B J U Aaj 9 PPADS FR SE KE AZ 0 aE doa 64076 OF for BH Fd Font Sire remaning wl Strie anil Irwert Figure 137 Creating a Text Message Mail Shot You can edit your message before you send it by using the toolbars You will need to ensure that your chosen recipients have valid mobile phone numbers set up against their details Capita Children s Services Manage Lists 68 eStart 3 37a plus ContactPoint April 2010 To Excel This function allows you to export data from the lists you create to Microsoft Excel When you click the To Excel button you will be presented with a screen requesting you to select the fields you wish to export You can choose to export as many headers field names as you like from the list Click on a single field name to select it for export More than one field can be selected using ctrl left mouse click or by clicking All to select all the fields Clicking on the Toggle button will select or deselect the fields Select Fields to Export El enron neodsra LExmot Back Maisip Famiip Gende i Gasta New Lat Emedi a B hay Late Bothi a EH Other Lats Sh PH Lit Admin ioe Ty ee Hl Looe srr el Krama 1 ia Ean Cran Figure 138 Selecting Fields Headers to Export to Excel Once you have made your selection click on the Export button You will then be asked if you wish to Open or Save You can select either option depending on what you want to do S
2. Manage Lists Manage Lists Manage Lists allows users to conduct searches on family data and so generate lists of names These can then be used to send emails or text messages to create mail shots etc or can be exported e g to an Excel spreadsheet or XML file Manage Lists E Create New List a Leal My Lists Hi Other Lists lee List Admin Figure 124 Manage Lists There are two ways of sending messages Emails and Text Messages from eStart e f you wish to contact non eStart users for example parents or a pre defined list of eStart users then you need to use the Export function within Manage Lists e lf you wish to contact eStart users e g Careworkers the Messages function allows you to create and send emails and SMS Text messages through the eStart database without creating a list first see page 72 onwards The Manage Lists functions are described below Create New List Click on Manage Lists then Create New List Hew Liat i Pain ber sieve page tm J s TUe m yr Figure 125 Create New List screen You need to enter some criteria on which your list will be based Once you have entered the criteria and searched a list of all names recorded on the system that meet those criteria will be displayed You can then select names from that initial list to create your final list The more criteria you use and the more details you enter into the criteria the closer your
3. e Add the Adult Transition Date 18 to 25 years old The Adult Transition Date is the date on which the vulnerable young person will be considered an adult This is the date on which the young person s details will be archived from ContactPoint e Add this point you can add notes in the Memo field but you cannot yet link any supporting documents If you need to link documents to the Consent you first need to save the Consent then open it again from the Child Carer Details screen Consent To Store Details Of Person Over 18 On ContactPoint Convent Givens denied Porson Who Cave Convent Narva Selec Person To Whom Consent Was Given Name Delra Record Consent Detalls Consent Recorded Date wore A 10 30 Consent Sought Date woaz A 10 30 Adult Transition Date adati ker Kerto Link Documents Figure 63 Consent to Store Details of Person over 18 on ContactPoint details completed You will not be able to save the Consent if the Adult Transition Date has not been set to between the young person s 18 and 25 birthdays A warning message will be displayed if you try to save this screen and the Adult Transition Date is not within this range Windows Internet Explorer If Consent has been Denied You need to untick the box at the top of this screen in order to record the fact that consent has not been given You do not need to select any names but you can if you wish to You cannot enter an Adult Transition Date if th
4. Setting up Accreditors and Qualifications eccere Adda TCP COUTSE serieei n ee EAU ICP COU E eS REgISANTS eisien N aN carr IT P COU SCS oie Reports REDONS OVEIVIEW ecse vaaleshsunanioancodaseiivasaseomsoen TD Ol 1 CONE ar E eanneteraencceaen sande eet cee CMEA REDON gene nee nn ee ene en enn ee er ee CO 00S rrr cececacac E Fe LIVE REDON roe eseea deren nescence eae UNA RODOM cenaa pcioenaecpaceeecmie tevevicehe ants cesneomneusscenaioneemes REGIST ATION REDOITS icitsesnicvnscnssdsesesivcndcenssusenteacuesoshevbesnerseess Event Reach Volume Reports cccccssssssssssseeeeeeeeseseeseseess Non Attendance Reports ccccccsssscsssscccsssecessseceusesenenesens Pregnancy and Birth Reports cccccesecceceseceesseeeeeceeeeeeeees Breast Feeding REDOMMS civusscccecciccssincnstsssrsasecbopnsensiasanedssanseaenes FEE FCO US gc ces sot cece cess neers nettle eee ett Care Worker RDC ICS secgieneccurncsiaracacturieawnacaborieveastumateancaer Development Plan Reports ccccsecccssseceeeseceeeseeeseeceeeeeeees Sure Start REDOMES sicerisstverssicveesvncaen Sthescnnstavonsentelesierenesenteuar eens Custom l 8 is eee ee een ne een Ce ee ea ee ee Hard To Reach Reports ccccsscccsssccceseeeeceneeeeeseeeeeeceseeseeees Events by Aims Reports cccsscccsssceceseceeeeneeeeeseesaeeceseeeeeees PUL SS os ices agic nce anette eases O Quarterly ProfilES eee eee ee oe ne ee CUSTOM Query Report cccceeccsc
5. e Disabled e Ethnicity e Parent e Lone Parent e Currently Smoking e Consent Given A Setting based Summary Table and Bar Chart are included with this report An Area based Summary Table and bar chart can be seen if one of the options has been selected for Living At The main total of the Summary Table calculates a distinct count of one individual Pregnant Teenager at a Setting or Area The Total of each Setting calculates a Reach count of each Pregnant Teenager If a Pregnant Teenager s Family is affiliated to two other Settings then it will still be counted as one Pregnant Teenager for the Total representing ALL Settings Capita Children s Services Appendix A eStart Reports Extended Descriptions 140 eStart 3 37a plus ContactPoint April 2010 Pregnant Women Seen Reach Report This report shows the number of individual Pregnant Women seen at the selected Children s Centre Settings within the chosen Date Range The report is grouped first by Living At if this option has been selected then Registered at Setting It does not include information on the Event Activities attended Both Active and Inactive Pregnant Women who have attended an Event Activity are displayed The Contact Address information with Contact Numbers can be seen with the Carer information if the Yes radio button has been selected for Contact Info Otherwise the Mail Merge option will show only the Contact Address information The report options are
6. CA P TA eStart 3 37a plus ContactPoint April 2010 CHILDREN S SERVICES eStart Web User Manual This manual is provided by Capita Children s Services for use by licensed customers of this product The manual has been created to guide users in how to operate the system in accordance with the design of the product An editable version of this document is available upon request for customers to tailor and supplement with further detail however customers are advised that they should not under any circumstances remove any original content from this document Capita Children s Services cannot be held responsible for any changes errors or omissions resulting from the subsequent editing of this supplied document At the heart of Children s Services eStart 3 37a plus ContactPoint April 2010 Contents General Information Error Bookmark not defined TOC ANC aS UND OT iiac niea EE E 1 Logging into eStart a caucescnaions ace cetuctnas ate case scienacoeenntardeasacoiansuncasen ate cohoatncagememiasei anncsuencnennest 1 Changing Your Security ANSWELS cc ssccccsseccccsscccesececeneceeeueeeseesceseuecensneeeeees 2 COIOUNS ANG INO CATONS sc sacracessucecntsessuhdacsseacconecacedsncensgaesonraobsaianeaneneesaaneesaaats sinweeaeeonadaas 3 PEOD IOS oe nen ee ee ee eee ee ee 3 Find People 4 MVC POO earch Tacy eiee enana ANE TENEAN TE 4 BO al Cr PRS A a E E E ATE 5 Regue s tA CONS seese nE N ST 7 Add a Family 9 Ada
7. Capita Children s Services Appendix A eStart Reports Extended Descriptions 142 eStart 3 37a plus ContactPoint April 2010 Careworker Category Careworkers and Events Reach Report This report is grouped by Seen at a Children s Centre Setting and the events attended by the Careworker as well as which members have attended The subtotal under the Event Activity that the Careworker instructed or participated in shows how many times it has occurred e g Baby Yoga over 6 weeks would be 6 times for this Event Activity It also shows how many different members the Careworker has reached in a Setting as well as amongst all the Settings that they worked at This report is first grouped by Careworker and then by Registered at Setting The report options are e Seen at Setting e Living at Setting Postal Area Super output Area Custom Label e Date Range set against the Event Start and Event End Date e Careworker Surname can enter the first few letters of a surname e Activities Event Reporting Group Group Event Provider Location Theme Outcome Type Access Group If many Careworkers work for a Setting then a Surname complete or in part can be entered as a Report option to narrow down the output Careworkers and Events Volume Report This report is grouped by Seen at a Children s Centre Setting and the events attended by the Careworker as well as which members have attended The subtotal under the Event Activity that the
8. Ey Users User Groups a Event Reporting Groups Manage Custom Areas a Manage DropDowns amp i a System Maintenance UNA Maintenance Template Administration _ Score Administration Affiliation Requests Check Login m E Figure 166 UNA Administration Menu Within the Admin menu open the System Maintenance section followed by the UNA Maintenance section UNA Template Administration To perform any actions which require creating modifying or deleting a template or any part of a template the Template Administration menu must be accessed this can be found in the main menu via Admin System Maintenance UNA Maintenance Template Administration Hi Carei Tamplsts eet Ferry Tan plas eer Chad Templars ie ubim Gon i ea D lis Geo E Dki apia i D hing Custos Aven EE Hoga kobrea E E Hrga E Seite Bien Carlee 8 PU eet ot Benross Ajmera y Soiree i Sing feguets Figure 167 UNA Administration P UNA Administration Select ca Detete Select tae Deine Cate Teal m liai Emir Template farts Crea Chid Tamps chij Chid Tampio Ch Hei Please note none of these features are limited to a new section all the tasks mentioned below may be completed in any type of Template Maintenance unless otherwise stated Create New Template If you wish to create a new template you either create an entirely new template from scratch or you can modify an existing template Cap
9. Static List Figure 127 New List screen with Matches Selected You can now Save your list as a Static List by clicking the Static Lists Save As button at which point you will need to give the list a name so that you can easily select it again in the future if necessary You can also Append or Export it Saving and Exporting a Dynamic List For a Dynamic List instead of moving the results to the right hand Selected list you should save or export the list directly from the left hand Matches list by clicking the Dynamic Lists Save as or Export button This is because Dynamic lists are continually changing If you save your search results as a Dynamic list the list will update itself using the live data on the system every time the list is opened You should not move the search results to the right hand side since this is for Static lists that must be manually updated If you do so then try to save the results as a Dynamic List you will receive an error message Capita Children s Services Manage Lists 64 eStart 3 37a plus ContactPoint April 2010 Public and Private Lists Dynamic Lists can be Public or Private Save new Dynamic list Private Public Figure 128 Public or Private dynamic list A Public List e Can be viewed by all users e Can only be changed by the user who created it A Private list e Can only be viewed by the user who created it e Can only be changed by the user who created it Save List
10. This will add an item into the list box at the top of the page See Figure 179 UNA Score Assignment Assign Score Weightings to Node To assign a score weighting to a node all that is needed is for the user to select the appropriate score type from the list box enter their score weighting in the box and then select the node they wish to have that score type This is done by clicking the Assign Score Values button If the node already has a score type creating a new one should have no adverse effect other than to leave the data in the database in case it is ever needed again See Figure 179 UNA Score Assignment Remove Score Weightings from Node Removing the score weighting from a node is as simple as selecting the appropriate node and then clicking the Clear Score Values button This will remove the association between the current template and the selected node See Figure 179 Finally whilst modifying a template if no changes have been made since the last save then it is possible to modify the scores of the template by clicking Other in the in page menu then clicking Assign Score Values See Figure 172 SEF Builder Every centre should have their own assigned Self Evaluation Form SEF SEFs are created via templates Templates define the layout and questions that make up the forms and are reusable The actual form created from a template is the SEF Many SEFs may use a single template SEF Builder 2 Overv
11. File Download Do you want to open or save this file Name eStarbCTF xml Type SML Document 111 bytes From xpped7eo MEE see harm your computer IF you do not trust the source do not open or 2 While files from the Internet can be useful some files can potentially i save this file Whats the risk Save the file to a suitable location My Lists All the lists made by you are listed when you open the My Lists menu option The lists marked with an asterisk are Dynamic lists and those without are Static lists the Dynamic lists appear below the Static lists You can make any desired changes to your lists and save them either as the same list or as a new list These can be either Public or Private Lists Capita Children s Services Manage Lists 70 eStart 3 37a plus ContactPoint April 2010 Other Lists The lists which do not belong to you but are available for your use i e were created by another user and saved as Public Lists are listed when you open the Other Lists menu option If the selected list does not belong to you then you cannot save the changes The Save button will not be available for these lists List Admin The List Admin section allows users to manage lists that they have created and saved Click on List Admin in the left hand side menu You will see a dropdown at the top of the page this lists all users that have saved lists on the eStart database Selecting a user will displa
12. This report shows high level Reach and Volume Members Seen totals by Outcome Types and Individual Outcomes for a number of measures for a selected Quarter against the calculated previous quarter and the corresponding quarter in the previous year in table format The Report is grouped by Centre Outcome Category and Outcome Type A Summary option is available The Summary Reach totals are NOT the sum of the Centre Reach totals but have been calculated as the overall Reach totals i e a Member that has attended both Centre 1 and Centre 2 within the quarter will only be counted as one Both Active and Inactive Members are reported The following Measures by Quarter and Outcome Type are reported if the data is available Number of Event Types held Number of Events held Reach All at Events Reach Carers at Events Reach Children at Events Volume All at Events Volume Carers at Events Volume Children at Events Volume Anonymous at Events The following Measures by Quarter and Individual Outcomes are also reported if the data is available Reach Carers Reach Children Volume Carers Volume Children Capita Children s Services Appendix A eStart Reports Extended Descriptions 151 eStart 3 37a plus ContactPoint April 2010 The report options before running the report are e Seen at Setting e Quarter A Please be aware of the following e Select the Quarter you wish to report as This Quarter Th
13. e Seen at Setting e Living at Setting Postal Area Super output Area Custom Label e Date Range set against the Start and End Date e Disabled e Ethnicity e Gender e Relationship to Child e Parent e Lone Parent e Currently Smoking e Consent Given A Summary Table of Carers Seen from the Registered Settings is included in this report An Area Summary Table can be seen in this report if a Setting Postal Area Super Output Area or Custom Label has been selected for the Living At report option The main total of the Summary Table calculates a distinct count of one individual member at a Setting or Area hence the number can vary from manually adding up the subtotals The bar chart displays the Reach subtotals for each Setting but not the Reach Setting Total Births of Children Report This is a short cut to the same report available in the Children category Birth of Children by Weight Report This is a short cut to the same report available in the Children category Capita Children s Services Appendix A eStart Reports Extended Descriptions 141 eStart 3 37a plus ContactPoint April 2010 Breast Feeding Category Record of Breast Feeding Report This report displays the information of each mother with her child and also shows five columns of information Breastfed at Birth at six weeks at three months at six months and at one year The Contact Address information with Contact Numbers can be seen with the mother s i
14. or click Open The file name will then be displayed in the field on this screen Click Upload to load the document into eStart Here you can see that a pdf file has been uploaded If you click on the file name the file will open Link Documents Report 1234 pdf Adobe Acrobat Document Figure 66 Document Linked from ContactPoint Consent screen Capita Children s Services Carer Record 3 eStart 3 37a plus ContactPoint April 2010 Carer s Record Additional Details Family i Mb lracey Gillespie 4 Health Addr amp lang There are more extra details that can be added to a Custom Fields Carer s record These are displayed in the left hand Hard to Reach 3 amp Activities meni and many of these have been explained in the a Referrals Family section 7 Carer Notes x Figure 67 Additional Details available for a Carer record Health If you expand this section you are presented with a history option This section records all health information about the carer if you click on Add Contact a new screen will be displayed pdate health details Tracey Gillespie Activity Lewitt mo Sect ioe Alcon mi sechor Cine iE Binda preiar 200 2008 iio asim hon at Figure 68 Health History Add Contact Update Health Details Once all fields are completed this will be recorded against the individual s record Address and Languages This option allows you
15. select the target node click the Other button select Turn Into Section and wait for the page to reload This should have moved the node from its original location to the top level of the web tree See Figure 172 Delete Node To delete a node select the node click the Other button then click Delete However this becomes less straightforward when questions have been answered For example if you were to delete a node called Do You Smoke with the responses Yes and No then the database would be linking Yes and No to a node which no longer exists For this reason the delete button not only deletes the selected node but also all the child nodes However if anyone had answered the questions those individuals would have an answer for a question which does not exist Therefore no node with responses or a parent anywhere along the line of a node with responses can be deleted This means that if the question and answers were the same but the node Yes had additional nodes beneath it and even just one of them had an answer the node Do You Smoke could not be deleted See Figure 172 Overwrite Existing Template This is one of two methods of saving the template you have been modifying This method replaces the template you started editing with the new modified template Click on the Save button then click Overwrite This will remove any occurrence of the old template from the database and replace it with the
16. the Date Range Only Carers who are active with an active Family status can be seen in this report The Date Joined field of the Carer must be filled in for this report to appear The report is grouped by Living At if this option has been chosen followed by Seen at Setting The report options are e Seen at Setting e Living at Setting Postal Area Super output Area Custom Label e Date Range set against the Event Start and End Date e Disabled e Ethnicity e Gender e Relationship to Child e Teenager less than 20 years at Event Date e Parent e Lone Parent e Currently Smoking It includes two Summary Tables that count the number of individual Carers who have not attended an Event Activity These are by Setting and Area Living At Capita Children s Services Appendix A eStart Reports Extended Descriptions 138 eStart 3 37a plus ContactPoint April 2010 The Area Summary Table will only show if the Living At option has been selected as a report option The main total of the Summary Table calculates a distinct count of one individual member at a Setting or Area Hence the number can vary from manually adding up the subtotals Appointments Missed This report shows the Appointments missed by Carers and Children It displays the Event Activity Name and Event Date The Count of Appointments missed includes all the times Carers or Children have not attended an Event Activity that they have been registered on within the select
17. 100 Past Events screen The Duplicate option allows you to repeat the same event if this occurs frequently this will save time by not having to add a new event each time See Event Recurrence for further details The results and From To options let you narrow down the event dates displayed to only those between specific dates and or the top number of results Event Register The Print button opens the Event Register This is a Crystal report listing all the registrants for the event including their Family ID Type Age children and Postcode and indicating whether or not they actually attended Use the Crystal toolbar to export print change page or search the results See Report Toolbar on page 114 Capita Children s Services Events 53 eStart 3 37a plus ContactPoint April 2010 Event Attendees Registrants Click on Attendees for events in the past or Registrants for events in the future to add in all members for the event A Search screen with three tabs is displayed race Family 1D Member ID Family Stviaes Go etre D Inizia ich Member Siaiws CP metic C p C ih iii Age Frai By w First Nanie Aga To Ary a Tepa mT we At im post months hipt Setected asters bret 10 meim oiy dl hiiia Hamba Leeni D fegistrant s with 0 Attemdoe s E E mame five mtn ig even ee D Chops cecal Figure 101 Search for Attendees or Registrants to add to an Event Enter your search criteria and click the Search button When yo
18. 2010 Completed UNA Items Report The UNA Items report Figure 220 show the Members who have answered selected Question Items in their UNAs These items will have been chosen before running the report e g if you select a Registered at Setting and then Under 5 A Day click Never and Every Day the report will then show members who have answered these two options The report is grouped by Registered Living At Setting and then the Template type followed by the Question Item It can be seen whether Members of the same Family have answered the same Question Item Selected UNA Items Registered at Soting Area ved Int All Areas Registered at Setting Carer Template Family ID MemberID Membertyype Health Visitor Created Date Completed Date 5 a Day Only 1 Answer required Every day IDO 17 D00012 Pamela Smith O2I04 2009 10001260 ID012797 BTR Male Test 12 05 2009 Count of Individual Families Never IDboo0958 10011951 Joan Andrews 16105 2009 Count of Individual Families Figure 220 UNA Items Report output This report includes a Summary table Figure 221 and it can be displayed via the Summary button in the report or the Summary Check Box when running the report selected UNA Items Registered at Setting Area lived in All Areas Summary of Items by Individual Familles Total Count of individual Families who hare selected an Item Setting 5a Day Every day Figure 221 UNA Items Report output Summary Capita Children s Serv
19. 33 Add Setting Involvement screen Use the member drop down to select the person to whom you will add the involvement Once you have chosen a name eStart will check to see which of the family s settings do not have an involvement for this person You will now not be able to change the name of the member without cancelling and starting again Add Setting Involvement for Family KS001548 Member Setting Friday Centre bi Involvement Started Not Set w Involvement Ended Not Set v Pre Archive Period no selection Vi Send To ContactPoint Choose the name of the setting from the list and enter the start date of the Involvement If the end date is known then you can also enter this here You cannot enter dates that overlap with another Involvement for the same member at the same setting You can however have one Involvement ending and another one starting on the same day for the same member and setting The Pre Archive Period and Send to ContactPoint checkbox are as described under Registration and Affiliation Details When you click the Save button you will be returned to the previous screen and a new line will have been added for the member and involvement you have just added Capita Children s Services 20 Family Change an Address eStart 3 37a plus ContactPoint April 2010 If you have been notified by the family that the address has changed then click on Change Address Curent Address Date Moved In Qultside
20. A eStart Reports Extended Descriptions 126 eStart 3 37a plus ContactPoint April 2010 UNA Category See also Appendix B on page 153 for more information about UNA reports UNA Report This is the first report in the UNA Category It shows information about the Family and also names each member of the Family The UNA report shows the UNA Question Items selected from the latest UNA that each member of the Family has answered A valid Family ID has to be entered Run the UNA Blank Form report to obtain a report with a list of all UNA Question Items UNA of Family by SCI Scores Report The UNA of Family by SCI Social Capital Index Scores report is similar to the UNA report above This report only shows the selected SCI Question Items from the Carer UNA of the Family The last page also shows the SCI Scores with Classification of all the Carer UNAs in the Family The Score Type name needs to contain SCI and the Score Details Classification has to be set up for this last page to show A valid Family ID has to be entered Run the UNA Blank Form report to obtain a report with a list of all UNA Question Items UNA Blank Form Report This report displays all the UNA Question Items with the information about the Family and Members in the header of the report Enter a valid Family ID in the field and select the Blank Form check box option to run this report If only a valid Family ID has been entered before running the report then
21. Add button to add any smoking history Ta Shop peed mihin the las ri 7 oes z 227 ODI Reger 12 months Figure 23 Add a Family Added Carer Smoking History Capita Children s Services Add a Family 13 eStart 3 37a plus ContactPoint April 2010 Add a Child Next you can enter details for a Child Alternatively you can click on Finish to create the record if you do this you will need to enter Child Details at a later time Add Children and Carers New Family at Mill Grove 7711 SY Carers Add Carer a Timothy Abbot Father Children Type Name Age o l Figure 24 Add a Family new family with Carer details added If you select Add Child you will now need to enter the following information Add Child Have carer s consent to store information about this child First Name Middle Name i Primary Carer no selection vw Looked After Child ContactPoint Stop Notice d pate ofeirth Mase o NH Number Country of Birth no selection v School no selection v Ethnicity no selection w Sub Ethnicity be Carers With Parental iW Responsibility Edit Carers With Parental Responsibility Other Carers For This Child Edit Carers For This Child Figure 25 Add a Family Child Information 1 You must enter a first name surname and date of birth All other fields are optional ContactPoint Stop Notice ContactPoint only has the legal authority to record inf
22. Add Event Type lt 1 Calendar gt MA Day View E Week View Month View Figure 112 Events Calendar Options The Events Calendar displays all events that are scheduled for a particular Day Week or Month When accessing each view you can click on the word Key at the top left on the screen which will display a list identifying at which Children s Centre Setting each event is scheduled to run z Family Event Setting Code Pulipe gweil uF Views Event Tre ug Add Event Type T Calendar TH Dey View We Viii TT Honth Waw T Calendar Filter Setting uE Sehngl4 OM meg tis Serting Ov Sevens MF Tiamat LK Figure 113 Events Setting Codes There is also a Help link at the top right of the screen which describes an option to make any amendments to the current display This page shows all ewents in settings to which you hawe l access displayed in an Outlook style calendar To change the settings displayed go to My Settings To change the colour which ewents at each setting are displayed go to Settings Right click an event to edit the list of attendees registrants Double click an event to edit its details date time etc Figure 114 Help Option Capita Children s Services Events 58 eStart 3 37a plus ContactPoint April 2010 Day View This displays all events which are schedule to run for the current day You can select different days by using the arrows on the left and right of t
23. Aims Category Event Type Report This report shows what Event Aims have been set up for Event Activities catering for Carers It also displays which Event Group the Event Activity is linked to The report options are e Registered at Setting e Event Date Range e Activities Event Reporting Group Group Event Provider Location Theme Outcome Type Access Group Two Summary Tables are included in this report One is grouped by Setting and Event Aims and the second one also includes the Event Group Children Reach Report This report shows the Event Aims that have been set up for the Event Activities that Children have attended It also displays which Event Group the Event Activity is linked to Active and inactive Children will appear in this report The report options are the same as for the Event Type Report above Two Summary Tables are included in this report One is grouped by Setting and Event Aims and the second one also includes the Event Group Capita Children s Services Appendix A eStart Reports Extended Descriptions 148 eStart 3 37a plus ContactPoint April 2010 Children Volume Report This report shows the Event Aims that have been set up for the Event Activities that Children have attended It also displays which Event Group the Event Activity is linked to and the Event Date The report options are the same as for the Event Type Report above Two Summary Tables are included in this report One is grouped by Se
24. April 2010 Children Seen by Activity Reach Report This report shows the individual numbers of children seen at the selected Children s Centre Settings within the chosen Event Date Range The report is grouped first by Living At if this option has been selected and then Registered at Setting followed by Event Activity Both Active and Inactive children are displayed The report options are the same as for the Children Seen Reach Report A Setting based Summary Table and Bar chart is included with this report and displays a Reach subtotal for each Activity An Area based Summary Table and bar chart can be seen if one of the options has been selected for Living At The main total of the Summary Table calculates a distinct count of one individual member at a Setting or Area Hence the number could vary from manually adding up the subtotals A Setting based Summary Table and bar chart is included with this report and it displays a Reach subtotal for each Activity An Area based Summary Table and bar chart can be seen if one of the options has been selected for Living At Children Seen by Activity Volume Report This report shows the number of times children have been seen at the selected Children s Centre Settings within the chosen Event Date Range The report is grouped first by Living At if this option has been selected and then Registered at Setting followed by Event Activity Both Active and Inactive children are di
25. CAINS serieren n E 40 ContactPoint Stop Notice ssessessssesenssrssssesersessrssrsessrssesessesresessreeesesrreseeeee 41 eC EUV FAV Gh a E T 41 Dae o DS R eA 41 pl a a eee eee 41 Consent to Store Details ON CONTACTPOINE ce ceecceeeseceeseeeeeeeneseeneeeeeeeeees 42 CPR SEO y crins aa sachs vans aqme cnceanu ensues sane EEA 42 Child s Record Additional Details ccccccccccccsssecesecseeseccceeeceeeeneeseeeceseeeseseueeeeens 43 Birth and DeVelOPMEeN ccsccccssececesececesececseecsenccecenececeueeeseeeeseuceeseeeenees 43 ROTOT Eese E E E A 44 Monitoring eStart Use 46 Monitoring eStart USe s ssssssssesssssrssssesrrssssrsrssesrrssrssrsessesrssessrsesseesesreseesesresesreeees 46 AGULLO saoe tele ape odes ose nee acetic sane sand audceaet sce rue aaron once ote 46 PC ata atone wae ae oe esc ease oto anions eG ded Gane ase aie tests ee eas mat denen dale oaneagun mie 48 Merging and Moving 49 Merging ANd MOVING cc csscccssscccsssecccseeccesceesenceceuecessnececeeesseeeseuaceseeceseneeeneness 49 Events 52 BE SVS CU Oi es oescissatrnanive E oaeedas ne veceeenaune i eerenatoseseceeasunl 52 Event Detalls sasen EERE 53 Event Attendees Registrants cccssssssssssseeeececcecccccessseeeeeeeeuaeeeeenseeeeeeeeess 54 PvE qh ae OUO E eer ee Oa nc neem ene en gee en ee ne tee Seen 56 WW EVI IG TCS aca easotancen cet nsetneta enn E A 56 FV OCS aicisarccctcnoscsenteedcerecud nae cete uoas
26. CI rahsa Oami Course t Course 2 Course 3 Figure 193 Add TCP Course screen with Accreditors and Qualifications Capita Children s Services Add on Modules 101 eStart 3 37a plus ContactPoint April 2010 Add a TCP Course To add a new TCP course go to the Main Menu and click Events then View Event Types to display the Event Type List screen es Event Type List C hew Hidden Gedy Seng T Chadd Conte Fiter Facute Tors Berrsty Ter R Sirs Peet Come ci i Tann iam Figure 194 Event Type List Click the View button against a suitable TCP Event then click Add Course in the left hand menu Add Course for Looking after a New Baby Event ff Ven Event Types Course Name Event Start Data 15062003 M Add Course Lookng atte Prequency nay ne Basen Noetoays i F TE Day view Include Weekends C T Week Vaw T pith vie Event Dates Calendar Fiter Mon Tue Wad Thi Fri Sat Sun All day event a Start Timi 18 30 A End Tima ax Outcome Type no salection as Course Accredited Mo Figure 195 Adding a TCP Course Before you can save or Add Delete an Event Date a course name is required If you have set up accreditors and or qualifications see above then they will appear if you select Yes from the Course Accredited dropdown Capita Children s Services Add on Modules 102 eStart 3 37a plus ContactPoint April 2010 Edit TCP Course To edit a TCP course go t
27. Capita Children s Services eStart 3 37a plus ContactPoint April 2010 Shows the Outcome of Events Occurring between dates Shows the members who attended Events between dates without details about individual Events Shows the members who attended Events between dates grouped by ethnicity without details about individual Events Shows the members who attended Events between dates grouped by Activity without details about individual Events Shows the members who attended Events between with details about individual Events Shows the members who attended Events between dates grouped by Activity with details about individual Events Members seen between dates grouped by Setting and Events The total number of Anonymous Members attending each Activity is also shown Both Active and Inactive Members are included Ethnic Group Reach and Volume totals including Percentages by Setting and Area Both Active and Inactive Members are included Reach Totals for Members and Families for Events by Setting and Provider Both Active and Inactive Members are included Reach Totals for Members and Families for Events by Setting Provider and Family Both Active and Inactive Members are included Reach Volume and Anonymous Volume totals showing totals for Family Breakdown Ethnicity Disabilities Teenage Parents Lone Parents Setting and children Age Range Both Active and Inactive Members are included Reach and Volume to
28. Careworker instructed or participated in shows how many times it has occurred e g Baby Yoga over 6 weeks would be 6 times for this Event Activity It also shows how many members the Careworker has reached in a Setting as well as amongst all the Settings that they worked at For this report it is a Volume count of Members so if a Member has attended several courses under the same Careworker over several weeks then it will be counted as one for each time This report is first grouped by Careworker and then by Registered at Setting The report options are the same as for the Careworkers and Events Reach report Careworkers and Events Summary Reach Report This report shows the Summary Table immediately and is grouped by Settings seen at followed by the Careworker and then separated into New and Existing Carers or Children The report options are e Seen at Setting e Living at Setting Postal Area Super output Area Custom Label e Date Range set against the Event Start and Event End Date e Activities Event Reporting Group Group Event Provider Location Theme Outcome Type Access Group The Summary Table counts how many individual New and Existing Carers or Children have been seen at the Setting for each Careworker Carers and Children are classified as New when their own Capita Children s Services Appendix A eStart Reports Extended Descriptions 143 eStart 3 37a plus ContactPoint April 2010 Joined Setting Date is the same as t
29. Careworkers and Events Summary Reach R port cccccccsseeceeeseeeeeeees 143 Careworkers and Events Summary Volume REport ccssseceeeeseeeeeeees 144 Careworkers and Hours worked at Events Report ccccsssccceesecereseeeeenees 144 Members and Hours spent at Events REport cccccssecccssseeeeeseeeeeceeeeeeees 144 Development Plat CavegOry isard s aa a aaa 145 Dev Plans amp Due Dates RepoOfrt eeseessesreeseseresrresreoreeresreesrereseereseresreeseeresns 145 Care Workers working with Dev Plan Targets Report cccccsssccceseeeeeeeees 145 SUPE Strt Cae ONY iain T a O T T 146 M3 Registered at requested Settings Report ssesssssssssrrssrresrrreerererrrseees 146 M3 Seen at requested Settings Report eessssssersessresesrrresrrrressrrresrrereseerese 146 M7 RODO TE T 146 NCH SCCHON L REDOM e E E ne wemsaueeors 147 NCH SOCEORN 2 REPO eci E ET EO T 147 CUSTOM Fields Cate GON Vii vase e E A 147 CUSTOM RODO enaa E T T 147 Hard to Reach Reports Category enrii e a T A ATAA 148 Hard to Reach REDON oinaan T E E NA 148 Events DY AIMS CITE ONV aeie E N T E E 148 Event TYDE REPOM srecu ounan na e a N 148 Children Reach Repor ssiestoasctcerextenleawierse wi ce aT R 148 Children Volume Report sirainatannn ar a a a Ga 149 A diIt LOES nn a a A E N A oiet 149 Audit Loe REDONE ersionsn aa aA a eisai iaeae 149 Quarterly Profiles Category esniaunanan nna a a N ade aa 149 Quarterly Profile Main REpOrt annsna A
30. Centre Health Visitor and Family Health Visitor By using these you can create mailing lists which target the clients of e g specific GPs or Health Visitors Carer Specific Search Criteria tab The search can be further extended to include Carer details such as Principle Carer Correspondent Pregnant status and Lone Parent Event Specific Search Criteria tab Members in the list can also be searched depending on their membership of a Setting Events Date Range Outcome Type Outcome Group Theme Access Group Provider and Location Enter or select the criteria from which you wish to create your list and click on the Search button All the people who are recorded in the system who meet the criteria will now be listed in the Matches column on the left hand side of the screen New List Se See T e Feet Parr Age mira Farme Svih Type See Linea Salian T Ceukdress Cetis SOA Fed gehi Hamir 5 ace LJ Metcines oe Diepen OOOO e OO i OOOO p oag on House Dema JLi F clalisane Vian Denmas Pr agen mne me enn Demosta Thal ST Pit Bus Dl Bieta House Cee Ft of Regine Poet Demarit rit sa Fr apart Pe Datei ues Squars Pemgedie pli i APOLII08 a moDere modis amp Doin ipua 134 Wheat phaw Cigi Damaia pii SUL iiaia Pran Herer Th ames Deborah Fir irri ne riaki Sr a Barna Sra arr George Arum acre ines Harry E Cuiper ousa Dearga Ziad Dynami Lists Static Lietas
31. Centre Settings between the chosen Event Dates Both Active and inactive Members within active and inactive Families are displayed in this report The report is grouped first by Living At if this option has been selected and then Registered at Setting followed by Event Activities The report options are the same as for the Events Reach report Four Summary Tables of Members Seen at Events from the selected Settings are included in this report e The first Summary Table is grouped with the rows as Event Activities and the Seen at Setting set as columns e The second Summary Table is also for Setting but includes the Event Month as a further group e The third Summary Table based on Area can be seen in this report if a Setting Postal Area Super output Area or Custom Label has been selected for the Living At report option e The fourth Summary Table can be seen when the Living at option has been selected and includes the additional Event Month grouping The main total of the Summary Table calculates a distinct count of one individual member at a Setting or Area Hence the number can vary from manually adding up the subtotals The bar chart displays the Reach subtotals for each Setting but not the Total of ALL Settings Events Volume by Activity with Anonymous Report This report shows the number of times Members have attended an Event Activity at the selected Children s Centre Settings between the chosen Event Dates Both Acti
32. D Add Event Type Travel 0 Prep and Planning Times mins Falun wu Cralivnry Clear ang Mise Total Figure 106 Care Worker duration breakdown Event Outcomes You can also select Outcomes for this event Click the Outcomes button against the event then select the relevant outcome and outcome type and apply to the attendee If there is more than one outcome applicable then this can be done by selecting the Edit button under Multiple Outcomes bihi Individual Outcomes for Cookery Class on 06 January event Aailcame Type ho talectiony af View Event Tyree Butcoma gt ino relection adone Cookery Chas name Tree Age Address Re Carer 360k Taylor Howse Acton London W3 AWW Figure 107 Outcomes Screen View Event Types Now click on View Event Types from the left hand menu You will see all events at the Children s Centre the event will have one date stored on the system Event Satisfaction Ratings You can add Satisfaction Ratings for the events click the Satisfaction button vee Bosh Bounce fia peat ic ena Massing sha Na House Cad meit Heath Maal Centre Pirang far soll madistca a Pasi Trast iali Comment Art Hasi Caire Figure 108 Event Type List The Satisfaction Rating descriptions and order can be changed by an Administrator You will need to select the Feedback Rating the user has given to this event and apply it to the satisfaction rating tamy l satisfac tion Ratings for
33. England Post Code Figure 34 Changing a family address Enter Haw Address Date Moved Int o4 p37009 Howse no Address Duatside England Post Code You can enter the new address here using the postcode lookup tool Select the date they moved in and click Save The family address will now be updated The Outside England box should be ticked if the new address is not in England for example it is a Welsh Scottish or Northern Irish address Additional Details for a Family Using the left hand menu below Carers and Children there are various extra details that can be added to the family Family Current Family S Carers E ge Children H a Activities Notes Service Requests WE Custom Fields Hard to Reach tw Items i Family UNA The options are Activities Notes Service Requests Custom Fields Hard to Reach Items and Family UNA Figure 35 Additional Family Menu Options Capita Children s Services Family 21 eStart 3 37a plus ContactPoint April 2010 Activities When you click on Activities the screen will display a list of all Events attended by this member All of these Events and Activities are known as Contacts To add an Activity for the family expand the Activities section and select New Contact If you wish to view current activities attended by the family then select Existing Contact Family mg E l a Er Add Family amp Existing Contact Wk
34. Ethnicity e Gender A Summary Table of the Carers and Children joined from the chosen Registered Settings is included in this report An Area Summary Table can be seen in this report if a Setting Postal Area Super output Area or Custom Label has been selected for the Living At report option The main total of the Summary Table calculates a distinct count of one individual member at a Setting or Area The bar chart displays the Reach subtotals for each Setting but not the Total of all Settings Capita Children s Services Appendix A eStart Reports Extended Descriptions 130 eStart 3 37a plus ContactPoint April 2010 Carers Joining Report The Carers Joined report shows the Carers who have joined the Setting within the Date Range Active and inactive Carers from active or inactive Families will appear in this report Carers will appear in this report even though they may not have filled in their Date of Birth unless the Teenager report option has been selected before running Contact Address Information with Contact Numbers but without any Contact Name can be seen when the Yes radio button has been selected for Contact Info The report options are e Seen at Setting e Living at Setting Postal Area Super Output Area Custom Label e Date Range set against the Start and End Date e Disabled e Ethnicity e Gender e Relationship to Child e Teenager less than 20 years at Event Date e Parent e Lone Parent e Currentl
35. Figure 45 Entering Note Details Capita Children s Services Family 25 eStart 3 37a plus ContactPoint April 2010 Confidential Notes Tab This tab presents you with exactly the same options as the Notes History tab but is intended for notes of a private nature Only users who have a suitably high level of permission will be able to view Confidential Notes Summary Tab This is a printable list of notes You can check the Only Notes History or Only Confidential Notes checkboxes to display one or the other or leave both boxes empty to display both types if you have the correct permission level to view Confidential Notes Carer Judy Smith ID012329 ee Oe a Tas rn i Pai gt Pean li Tan len Ho Tastincte fe Pen Tone rani fad Daneman ooh f Clea Piai Hribari Conr Tesh ania Hitri Frnt Figure 46 Notes Summary tab service Requests Service Requests can be added to a family s account this is for families that have been referred to external agencies and eStart can then record assessments on the family Click on Service Requests and then choose New Service Request You should now complete all fields with a dropdown list and click the Save button Figure 47 Family Service Requests Administrators can add items to all the dropdowns through the Admin section Capita Children s Services Family 26 eStart 3 37a plus ContactPoint April 2010 Custom Fields These reports are for families only Many more r
36. House 214 8HB Setting11 None Active AP000956 Alex Smith Child g 10 West India Dock House 714 8HB Settingi 1 Male Active 15000873 Allan Smith Carer 48 51 Bridgen House Zi 2dt Settingi6 Female Active LB001228 Amanda Smith Child 4 85 Swaton Road Z34ES Setting13_ Female Active AP000741 Amy Smith Child 11 98 Pigott Street Z2147DW Settingil ma Male Female ane Doe Unknownlay Doe Member Inactive fake See Figure 6 Search results using a single criterion To get the most from your results it is always best to perform a search with more criteria This will save time having to trawl through all the results Capita Children s Services Find People Capita Children s Services eStart 3 37a plus ContactPoint April 2010 Search Minimum of 2 Gharacters Postcode Active Inactive Both FamilyID Active Inactive Both Type Both Carers Children All My My Settir Settings Order By Sumame l A z ZA Not Set M Results Displayed 10 All Members of Family GolcenderActvel ramiyio name l type l aae address l Postcode Male Yes BA000080 john smith Child 1 10 Hawley Street SL4 SAA Lettering Male Yes BA000119 john smith Carer 35 10 Hawley Street SL4 5AA Lettering Male Yes BA000133 John Smith Child 13 Hawley Street SL4 SAA Lettering Yes BA000156 John Smith Carer 15 Hawley Street SL4 SAA Lettering Yes AAD01354 John SMITH Carer 21 Hawley Street SL4 5AA Meredith Figu
37. Mothers Not Seen 139 Move 49 My Lists 70 N Name History 30 NCH Section 1 Report 147 NCH Section 2 Report 147 Non Attendance Category 138 Non Attendance Reports 110 138 Notes 24 Confidential Notes 26 Notes History 25 Summary 26 Notes History Tab 25 O Other Lists 71 Outcomes 56 Outcomes Summary 57 Outside England 9 31 41 P Parent Carers 80 Parent Carers Tab 80 Parental Responsibility 15 41 People Icons 3 People Search 4 Pre Archive Period 19 Pregnancy 19 39 Reports 111 140 Pregnancy amp Birth Category 140 Pregnancy and Birth Reports 111 140 Pregnant Teenagers Now Registered Report 140 Pregnant Women Seen Reach Report 141 Providers with Events Basic Report 136 Providers with Events Detailed Report 137 Capita Children s Services 170 eStart 3 37a plus ContactPoint April 2010 Q Quarterly Profile Main Report 149 Quarterly Profile Outcomes 151 Quarterly Profile Themes 152 Quarterly Profiles 112 Quarterly Profiles Category 149 R Reach and Volume Reports 116 Reach Reports 116 Record of Breast Feeding Report 142 Recurring Events 60 Referrals 44 Register of Event Attendees 53 Registrants 52 54 104 Registration Joining Category 130 Registration and Affiliation Details 18 Registration Details 18 Registration Reports 109 130 Registration Setting and Additional Affiliation Details 10 Registration Setting and Affiliation Details 10 Report Criteria 113 Report Toolbar 114 Report
38. New Contact Figure 36 anil Activities To add a family contact first select the Setting by which it is held from the Settings dropdown list Fami members to moude Carers Chadren ee Pame O O O OOOO OOOO Oe O C Hale Expense Seih 4 Care Workers E doris Greet D Anaa Shes T Arges Thame ry Boe Ed T See Bove Health Visitors HT J Amia Geren Aniani Daira C sires loyd M ase bal Figure 37 Activities New Contact screen This will then make the Home visit check box and Event Type dropdown list available ily Contact Family members to indude Carers pe eth gyn get EE Pemas 9 ftp ets Mather g Maa Jery Seth cl Mele Qn ery Amde Gram Andrea Thaw dagely Thies O dan ngid aan Uar Health Visitors amends Goon Amanda Gouden d Sere Commi O indes rd gan he Figure 38 Activities New Contact screen with Setting selected Capita Children s Services Family 22 eStart 3 37a plus ContactPoint April 2010 Tick the Home Visit box if appropriate and then select the Event Type This in turn will make available the Date Range from to selectors Add Family Contact Events TCP Events not nchoeckecd F miy members to wechuide Setters Seling 5 Childress Canine Carers in Waij Gamier ae haa mo auae oe Event Type An Workshop ry sake sit ae Li Tth Children Maer i oo a Male Cegene Smith Care Workers 2c aaa E ern Grant O andres Stew
39. Setting or Area Hence the number could vary from manually adding up the subtotals The bar chart displays the Reach subtotals for each Setting but not the Total of ALL Settings Events Volume Report This report shows the number of times Members have attended an Event Activity at the selected Children s Centre Settings between the chosen Event Dates Both Active and inactive Members within active and inactive Families are displayed in this report It does not include information on the Event Activities attended The report is grouped first by Living At if this option has been selected and then Registered at Setting The report options are the same as for the Events Reach report above Summary Tables of Members Seen at Events from the selected Settings are included in this report The first Summary Table is grouped as rows by Event Months and then Member Type with the Seen at Setting set as columns A second Summary Table based on Area can be seen in this report if a Setting Postal Area Super output Area or Custom Label has been selected for the Living At report option The bar chart displays the subtotals for each Setting but not the Total of ALL Settings Capita Children s Services Appendix A eStart Reports Extended Descriptions 132 eStart 3 37a plus ContactPoint April 2010 Events Reach by Activity Report This report shows a count of individual Members who attended an Event Activity at the selected Children s
40. The Save button is only available when you are viewing a previously created list It allows you to make changes to the list and save it with the same name If you wish to save a changed list as a new list you must use the Save As button ehoa First Hama Type A Setting A My Settee Member lace Clinectre Fomity Aces Chinecier D Matches 2 riei G arctazes Mark abbey 23 mahoma Cousemey Cemieita 244 BAD g fel ARLES Hita Abbey 1J Leese Causeway Grea Pid AG i i APO EI0 inha Abb ell Lee Carton Bahorim Tja gaa Tryna Lists mathe Lists Figure 129 Viewing a previously saved static list Capita Children s Services Manage Lists 65 eStart 3 37a plus ContactPoint April 2010 Append The Append function allows you to add to an already existing list for example you may have created a list in the past that you now wish to add extra members to Assuming you have run a search and have selected your members you will now need to click on Append You now need to select the existing list to which you wish to append the selected members Click on OK when you have made your selection Save List Select existing list to which you fino wish to append these members Figure 130 List for appending members The selected members will now be added to your chosen list and this list can be retrieved at any time by selecting Other Lists Export Once you are happy with the list you have produced you can
41. been left ticked e lf the person is aged between 18 and 24 then if the box is ticked the involvement will only be sent if Consent has been given for their fragment to be sent to ContactPoint e ifa Stop Notice has been recorded on their record then if the box is ticked the involvement will not be sent to ContactPoint as no fragment will be sent If a child has been added with a date of birth in the future then they will be included in the list but the involvement will not be sent to ContactPoint The Send to ContactPoint box will not be ticked and you will not be able to edit this until after the birth date has passed Pre Archive Period The Pre Archive Period is the length of time the involvement record will be held on ContactPoint after the involvement has ended The options available from the dropdown range from one to five years If you do not make a selection then the pre archive period will be one year Ending and Deleting Involvements It is important to note the difference between ending an involvement and deleting an involvement e f you end an involvement by entering an Involvement Ended date or by a member being made inactive then that information will be sent to ContactPoint and all the details relating to the involvement will be kept for the selected pre archive period e If you delete an involvement maybe because it was entered in error by clicking on the Delete button on the right hand end of a line of information
42. by SCI Social Capital Index Report 155 UNA by SCI Report 127 UNA by Smoking Score Report 128 156 UNA Category 127 UNA Items by Carer Report 161 UNA Items by Carers with Report 129 UNA Items Report 129 UNA Maintenance 89 UNA Members with gt 3 Addresses Report 129 UNA Members with more than Three Addresses Report 161 UNA of Family by SCI Scores Report 127 UNA Report 127 UNA Report Latest Assessment 153 UNA Report Descriptions 153 UNA Reports 109 127 153 UNA Score 94 Assign Score Weightings 96 Assign Values 94 Create New Score Type 96 Remove Score Weightings 96 UNA Score Administration 94 UNA Score Types Report 128 158 UNA Template Delete Node 93 Drag and Drop 92 Make Exclusive 91 New Node 91 New Section 90 Overwrite Existing Template 93 Rename Node 91 Save to New Template 93 Start from Scratch 90 Turn Node into Section 93 UNA Template Administration 89 Unborn Baby 19 Universal Needs Assessment 86 User Assertion 78 V View Event Types 56 View UNA History 88 Volume Reports 116 W Warnings 34 Week View 59 Capita Children s Services Index 172
43. has the Left England box ticked moves back into England that child will need to be unarchived to restore their details onto ContactPoint eStart cannot make a request to unarchive Instead it is a manual process that is requested through the Local Authority ContactPoint Administrator Date of Death Carers You cannot save a Date of Death for a child unless their status has been set to inactive For all real children if they are inactive on the system even if this is due to their death it might still be necessary for information to be sent to ContactPoint ContactPoint retains information on children that have died up to a year after the date of death The only inactive records where information will not be sent to ContactPoint are those where the inactive reason indicates that they were added as a test in error or are duplicates There are two lists of carers for a child those with Parental Responsibility and Other Carers for this child Anyone who has been added as a carer for the family will be listed in both edit list drop downs however when you click on a name in one of the drop down lists to select them they will disappear from the other list i e the two lists are mutually exclusive Carers with Parental Responsibility will have their name and contact details included in the information that is sent to ContactPoint Capita Children s Services Child Record 41 eStart 3 37a plus ContactPoint April 2010 Other Carers for t
44. if one of the options has been selected for Living At Capita Children s Services Appendix A eStart Reports Extended Descriptions 123 eStart 3 37a plus ContactPoint April 2010 The main total of the Summary Table calculates a distinct count of one individual Carer at a Setting or Area Hence the number can vary from manually adding up the subtotals The Total of each Setting gives a Reach count of each Carer If a Carer s Family is affiliated to two other Settings then it will still be counted as one Carer for the Total representing ALL Settings Families Category Families Seen Reach Report This report shows a count of individual Families having attended an Event Activity at the selected Children s Centre Settings within the chosen Event Date Range The report is grouped first by Living At if this option has been selected and then Registered at Setting It does not include information on the Event Activities attended Both Active and Inactive Families are displayed The report options are e Seen at Setting e Living at Setting Postal Area Super output Area Custom Label e Date Range defined by Event Start and End Date e Disabled e Ethnicity e Employed e Activities Event Reporting Group Group Event Provider Location Theme Outcome Type Access Group A Summary Table of Families Seen from the selected Settings is included in this report An Area Summary Table can also be seen in this report if a Setting Posta
45. must be a mix of letters and numbers 4 When you have saved your new password you need to select security questions and enter the answers to these questions These questions might be asked by the IdP when you log in again as an additional security check 5 When you click on Save you will then be taken to the eStart ContactPoint Search screen where you can enter search criteria The issuing of these will depend upon the arrangements in your authority It might be the responsibility of the eStart Administrator but it may be that your authority has a separate ContactPoint Administrator who will carry this out A User Assertion will normally last for 30 mins 2 hrs This is determined by the IdP Capita Children s Services ContactPoint 78 eStart 3 37a plus ContactPoint April 2010 ContactPoint Search Screen Family ContactPoint Search Fuente RAO ih ACC Heports mame Please Select Search Typa Standard bail Peas Aalamin Chila 1 M i Les n Loni omi ULL Lie Cost Lilei e5ran Member D flectronic Registrations Chiki eimhe str Pend Harmi bahhisine a Kiaan EA mtaci F c t BAA from Not Set ii DOS To Ha Saat ue i MACA Ce frem Not Sat Coa Ts Ha Sa w Y Agmenetracen z Gender i Linke 4 Perle Male Parani Carer Detail Pell Slices Sirians PRs PRS 2 Phe 5 Prete i Emel Address Pestende Seco Driller CHT z Garace Type Please Selaci Relationen Type Plaase Salari ea ea Figure 152 C
46. ngi Thompson Ann Aai 7 Ann fate E Health Visitors E O Amande Traan mand Sauter Andres Gollne Andere Word T ann tan Figure 39 Activities screen with setting and event type selected Enter the dates from and to or click on the calendar icons to the left of the text box and select the date from the calendar that is displayed Once this is done click search A list of event dates will then be displayed along with a tick box to the left hand side of each event date The screen will then look like the example below Contact Events TCP Events not included Family members to inchucde Setuings Sotting 5 Chadess Genim Home Visit C Event Type Art Workshop Date Range Miwa E ro Oja SI aes Events a OO Ooo i INVIWDIGT TO emo OWLS a re EET Cat ee Davia rer ed es Sageli Theron Era Riese iow Bose Health Visitors Seed ren Amenda Sacridarn C D Amita CHi O Andrea ierd ka Hdi Figure 40 Activities screen with date range selected To add a family care worker or health visitor or multiple family members care workers or health visitors to an event instance or multiple event instances simply click on the tick boxes of the individuals you wish to add and the event dates to which you wish to add them and click Save Capita Children s Services Family 23 eStart 3 37a plus ContactPoint April 2010 Notes eStart allows you to keep two sorts of notes on carers children and fa
47. number of different Event Dates Members and Hours spent at Events Report This report shows how long Members have spent within the selected Date Range on Event Activities for a particular Setting It lists the Event Activities the Members have attended The Event Duration needs to be entered in order for this report to give the time spent at each Event and Setting of a Member This report has the same report option as the Careworkers and Events Reach Report The Summary Table counts how many times the Member has been attended an Event The Subtotal and the Main total count the number of times the Events have occurred Capita Children s Services Appendix A eStart Reports Extended Descriptions 144 eStart 3 37a plus ContactPoint April 2010 Development Plan Category Dev Plans amp Due Dates Report This report shows the Development Milestones of Children from the chosen Setting and shows whether the Target Dates have been met It also includes Late Reasons if this has been filled in A Child s information will only show if the Child as well as the Family are both active The report is grouped by Development Plan followed by its Milestones The Information of the Children with their Milestones and the Due Dates of them can be seen Various Milestones should have been met over the months for each Child The Date Range entered works out the Milestones that should occur for the Children Children with a Development Plan and due Miles
48. on this screen then an Archive fragment will be sent to ContactPoint indicating that the information about the involvement should be removed When a successful response has been received back from ContactPoint i e the Archive process has succeeded the fragment will automatically be sent again with all the relevant information about the child but without the deleted involvement this is because ContactPoint still needs to know about the child just not about this deleted involvement A fragment is made up of the child record and all contact details deemed worth sending See ContactPoint and eStart on page 67 for an explanation of fragments and what is contained within them If the Archive process fails then an Administrator will need to send the fragment manually as the automatic send will not happen Capita Children s Services Family 19 eStart 3 37a plus ContactPoint April 2010 Add Setting Involvement for a Member If the family has a member who does not have an involvement for one or more of the settings to which the other family members are registered or affiliated and you would like to add an involvement click the Add button at the top of the screen to open the Add Setting Involvement screen Add Settinc Involvement for Family KSO001548 Member no selection Setting Involvement Started w Involvement Ended Pre rchive Period Send To ContactPoint E ea Figure
49. option has been selected and then Registered at Setting followed by Age It does not include information on the Event Activities attended Both Active and Inactive children are displayed The report options are the same as for the Children Seen Reach Report A Setting based Summary Table and bar chart is included with this report An Area based Summary Table and Bar chart can be seen if one of the options has been selected for Living At The main total of the Summary Table calculates a distinct count of one individual member at a Setting or Area The Main Total could therefore vary from manually adding up the subtotals Children Seen by Age Volume Report This report shows the number of times children have been seen at the selected Children s Centre Settings within the chosen Event Date Range The report is grouped first by Living At if this option has been selected and then Registered at Setting followed by Age It does not include information on the Event Activities attended but it does show the Event Date Both Active and Inactive children are displayed The report options are the same as for the Children Seen Reach Report A Setting based Summary Table and Bar chart is included with this report An Area based Summary Table and bar chart can be seen if one of the options has been selected for Living At Capita Children s Services Appendix A eStart Reports Extended Descriptions 117 eStart 3 37a plus ContactPoint
50. report displays information from the Carers of each UNA with Scores and Classification who are registered at a Children s Centre Setting within the UNA Creation Date Range Figure 214 UNA by SCI Scores Registered at Setting Descnptian This report shows the scores of the SCI Score Type Setting 18 Childrens Centra a or each UNA Carers The naming of the Score Type tting1 3 needs to include SCI and Score Type Details will need etting1 0 aa o be inserted for this report to be displayed Living At No Selection D Seting Post Area super output custom Date Range Figure 214 UNA by SCI Scores There is an added option to also narrow down the search with Living at which can be by Setting Postcode Super Output Area or even Custom Labels Should Super Output have been selected as well for the Report Option then the IMD and IDACI Ranking and Score will be listed underneath the Super Output Area if they have been entered Figure 215 The Score Type name includes the SCI and the Score Details Classification must be set in order for data to be displayed on this report SCI is not included in other Score Type names The maximum score a UNA with SCI Question Items can obtain is 100 Living in 501234 IMD Rank 1000 IMD Score 3 02 IDACI Rank 1000 IDACI Score 302 Registered at Setting Setting Score Type SCI Social Capital Index MemberID Name UNA Created Date SCI Total Score of UNA D012797 BTR Male Test 18 05 2009 ad ID0
51. seen between dates No details on events Carers Seen By Activity Reach Carers seen between dates grouped by Activities No details on events Carers seen By Activity With Carers seen between dates grouped by Setting and Events The Anonymous total number of Anonymous Carers attending each event is also shown Both Active and Inactive Carers are included Family Reports Monthly Summary Members Monthly Summary of Carers amp Children Seen grouped by Activity Seen Reach counting each member once per Activity Families Now Registered This shows Families currently Registered only active families shown Reach Activity Counting each Family Carer child once for each activity Summary of Members Seen Summary of Families Carers and Children Seen Grouped by Volume Activity Counting each attendance Summary of Members Seen Summary of Families Carers and Children Seen Grouped by Capita Children s Services Reports 108 UNA Reports UNA UNA of Family by SCI Scores UNA Blank Form UNA by SCI Scores UNA by Smoking Scores UNA Score Types Completed UNAs UNA Items UNA Items by Carers with UNA Members with gt 3 Addresses eStart 3 37a plus ContactPoint April 2010 The latest assessment for each member of each family This report displays the most recent UNA and the SCI related Items The naming of the Score Type needs to include SCI for the SCI Classification of each UNA to be displayed This repor
52. selected Date Range The report is grouped by Seen at Setting Provider Event and Family The Care Workers associated with each Event are shown This report uses drop downs which allow for multiple selections of Care Workers Events and Providers The report options before running the report are e Seen at Setting e Date Range set against the Event Start and End Date e Care Workers e Events e Providers Members Seen By Provider Report This report shows Reach Volume and Anonymous Volume totals where appropriate for both Active and Inactive Members seen within the selected Date Range The report is grouped by Report Type The report options before running the report are e Seen at Setting e Date Range set against the Event Start and End Date e Providers The Report shows totals for Family Breakdown Ethnicity disabilities Special Needs Teenage Parents Lone Parents Settings and Age Range of Children Members Seen By Provider and Setting Report This report shows Reach Volume and Anonymous Volume totals where appropriate for both Active and Inactive Members seen within the selected Date Range The report is grouped by Seen at Setting The report options before running the report are e Seen at Setting e Date Range set against the Event Start and End Date The Report shows totals by Setting for the following categories Children Seen Carers Seen Families Seen Fathers Seen Carers with Disabilities Seen Childre
53. the Reach Setting Total of all selected Settings Capita Children s Services Appendix A eStart Reports Extended Descriptions 121 eStart 3 37a plus ContactPoint April 2010 Carers Seen Volume Report This report shows the number of times Carers have been seen at the selected Children s Centre Settings within the chosen Event Date Range Both Active and Inactive Carers are displayed The report is grouped first by Living At if this option has been selected and then Registered at Setting It does not include information on the Event Activities attended but it does show the Event Date The report options are the same as for the Carers Seen Reach Report A Setting based Summary Table and Bar Chart are included with this report An Area based Summary Table and bar chart can be seen if one of the options has been selected for Living At Carers Seen by Activity Reach Report This report shows the individual number of Carers seen at the selected Children s Centre Settings within the chosen Event Date Range The report is grouped first by Living At if this option has been selected and then Registered at Setting followed by Event Activity Both Active and Inactive Carers are displayed The report options are the same as for the Carers Seen Reach Report A Setting based Summary Table and Bar Chart are included with this report displaying a Reach subtotal An Area based Summary Table and bar chart can be seen if one of
54. the options has been selected for Living At The main total of the Summary Table calculates a distinct count of one individual member at a Setting or Area Hence the number can vary from manually adding up the subtotals Carers Seen by Activity Volume Report This report shows the number of times Carers have been seen at the selected Children s Centre Settings within the chosen Event Date Range The report is grouped first by Living At if this option has been selected and then Registered at Setting followed by Event Activity Both Active and Inactive Carers are displayed The report options are the same as for the Carers Seen Reach Report A Setting based Summary Table and bar chart are included with this report displaying a Volume subtotal for each Activity An Area based Summary Table and bar chart can be seen if one of the options has been selected for Living At The main total of the Summary Table is a count of the times a Child member has been seen for each Activity at a Setting or Area Capita Children s Services Appendix A eStart Reports Extended Descriptions 122 eStart 3 37a plus ContactPoint April 2010 Carers Seen by Activity with Anonymous Report This report shows the number of times Carers have been seen at the selected Children s Centre Settings within the chosen Event Date Range This report also shows the numbers of Anonymous Carers seen at the Event Activity Both Active and Inactive Carers are dis
55. then it will be counted only once Hence the number can vary from manually adding up the subtotals for this Reach type of Summary Table Capita Children s Services Appendix A eStart Reports Extended Descriptions 145 eStart 3 37a plus ContactPoint April 2010 Sure Start Category M3 Registered at requested Settings Report This supplies information for the government s M3 Monthly Reach Information selected months only return This report divides the information displayed as for either New or Existing Members and Families registered in the chosen Setting over five different Summary Tables This report was created to run monthly for the government return The first Summary Table does a count of how many registered Children were seen from the selected Setting by their age The second Summary Table shows these Children seen divided by their Ethnicity The third Summary Table is on various Female Carers seen The fourth table is based on Families seen The fifth table is based on different Carers The report options are Registered at Setting Event Date Range This report also gives a count of births of babies in the Date Range M3 Seen at requested Settings Report This supplies information for the government s M3 Monthly Reach Information selected months only return This report divides the information displayed as for either New or Existing Members and Families seen in the chosen Setting over five different S
56. total of the Summary Table calculates a distinct count of one individual Child at a Setting or Area The bar chart displays the Reach subtotals for each Setting but not the Total of all Settings Event Reach Volume Category Events Reach Report This report shows a count of individual Members who attended an Event Activity at the selected Children s Centre Settings between the chosen dates The report is grouped first by Living At if this option has been selected and then Registered at Setting It does not include information on the Event Activities attended Both Active and inactive Members within active and inactive Families are displayed in this report The report options are e Seen at Setting e Living at Setting Postal Area Super output Area Custom Label e Date Range set against the Event Start and End Date e Disabled e Ethnicity e Gender e Activities Event Reporting Group Group Event Provider Location Theme Outcome Type Access Group Summary Tables of Members Seen at Events from the selected Settings are included in this report The first Summary Table is grouped as rows by Event Months and then Member Type with the Seen at Setting set as columns A second Summary Table based on Area can be seen in this report if a Setting Postal Area Super output Area or Custom Label has been selected for the Living At report option The main total of the Summary Table calculates a distinct count of one individual member at a
57. valuable marketable skills and in some instances qualifications UNA Universal Needs Assessment A multi agency tool within eStart that maps and track child and carer needs through the use of questions about a child and carer s well being URL Uniform Resource Locator This specifies the location of a resource on the internet In the case of ContactPoint URLs are used to specify where to find the ContactPoint web services User Assertion A SAML assertion issued by the IdP to identify the user and the ContactPoint functions they can perform Capita Children s Services Glossary 164 eStart 3 37a plus ContactPoint April 2010 XML eXtensible Markup Language A set of rules used to transport and store data electronically It is the recognised standard language used in describing the content of the information passed to and from ContactPoint Capita Children s Services Glossary 165 Index A Access Log 46 48 Activities 22 Add Activities 22 Carer 11 Child 14 Children and Carers 11 Confidential Notes 26 ContactPoint Consent 35 Family 9 Family Contact 22 General Notes 25 Involvement for a Setting 20 New UNA 87 New UNA Template 89 Referrals 44 Registrants 104 SEF 98 SEF Template 96 Service Requests 26 TCP Accreditors 100 TCP Course 102 TCP Qualifications 100 Add a Carer 11 Add a Child 14 Add a New Family 9 Add a TCP Course 102 Add Children and Carers 11 Adding Consent to Store Details of Person ov
58. would be in the young person s interest to retain their record on ContactPoint after reaching the age of 18 and requires informed and explicit consent from the individual and also ensures that ContactPoint legal requirements as defined in The Children Act 2004 Information Database England Regulations 2007 have been met It also includes young persons accessing Connexions services until their 19 birthday as well as individuals who have been looked after children or have learning difficulties to assist with transition to adult services until their 25 birthday To accommodate this eStart allows this Consent to be recorded against a young person Access to this functionality is only allowed if the person is 17 or over This allows the Consent to be stored before their 18 birthday so that there is no break in the information that is sent As a result of this the Add Consent button on the Carer Details screen will only be active for people aged between 17 and 24 To complete consent details for ContactPoint click the Add Consent button which is available on the Child and Carer Details screens See Adding Consent to Store Details of Person over 18 on ContactPoint on page 35 History To add or update a Smoking History for the carer click on the Smoking History button and then click on Change Smoking History his carer has no smoking history click on Change Smoking History to create one Change smoking history Figure 54 Sm
59. 0 05 2009 3 Mild Count of Members 3 Family ID APOOO387 APOOUO9ST APOOO9aT MemberID Name APOOOS62 Linda Allen AF000563 George Allen APOOO563 George Allen Count of Families 3 Count of individual Families Count of individual Members Registered at Setting Setting Score Type Nicotine Dependence Smoking Family ID MemberID Name UNA Created Date Smoking Score of UNA Addiction Classification IDndoosS 7 IDD00117 IDDO1223 IDD00503 IDD00958 ID001260 IDDO1260 IDDO1260 IDD01256 IDD01260 IDO11852 IDOOO 122 IDO12680 IboOO 709 100119541 IDDZ797 IDO12 797 10012799 IDOAZ2TS84 IDO12 797 Christine Smith Pamela Smith Donald Moore Anna Cooper Jaan Andrews BIR Male Test BIR Male Test BTR Female Test Akshtest Test BTR MWale Test Count of Familles O2042009 paypa Os 04 2009 15 05 2009 16062008 Te0S2009 18 05 2009 19 05 2009 19 05 2003 19 05 2009 Figure 216 UNA by Smoking Score Report output Capita Children s Services 156 PRO oO Wook Heavy Mild Mild Mild Mild Mild Mild Mild Moderate Maderate Appendix B UNA Report Descriptions eStart 3 37a plus ContactPoint April 2010 UNA by Overweight Score Report For the UNA by Overweight Score Figure 217 you need to choose the Registered at Children s Centre Setting and the UNA Creation Date Range before running the report Living at is an optional choice The Score Type name needs to include the word Overweight and the Score Det
60. 12757 BTR Male Test 16 05 2009 a4 IDoz7s9 BTR Female Test 19 05 2009 H IDO01260 ID012797 BTR Male Test 19 05 2009 T4 IDOO1260 Doro BTR Male Test 2005 2009 20 Count of Familias 5 Count of Members 45 Count of individual Families Count of individual Members 2 Figure 215 UNA by SCI Scores Report output Capita Children s Services Appendix B UNA Report Descriptions 155 eStart 3 37a plus ContactPoint April 2010 UNA by Smoking Score Report For the UNA by Smoking Score report Figure 216 you need to have chosen the Registered at Children s Centre setting and the UNA Creation Date Range selection before running the report Living at is an optional choice The Score Type name needs to include the word Nicotine and the Score Details Classification must be set in order for data to be displayed on this report therefore Nicotine must not be included in other Score Type names The report shows the Score and Classification of each UNA answered by the carer and the Creation Date of the UNA can be seen next to the Score The highest score that can be obtained is 10 UNA by Smoking Nicotine Dependency Scores amp Classification Registerad at Setiing11 and Seting Area lived Int WA None selected UNA Creation Date between 26 02 2009 and 26 05 2009 Registered at Setting Setting11 Score Type Nicotine Dependence Smoking UNA Created Date Smoking Score of UNA Addiction Classification 14 05 2009 10 Heavy 20 05 2009 1 Mild 2
61. A Report Descriptions UNA Report Latest Assessment The UNA report requires a valid Family ID for a Family which has had at least one UNA created It only shows the Question Items selected from the latest UNA The report also gives details of the Family see Figure 212 The UNA of Family by SCI Social Capital Index Scores report is similar to the this report but only shows the selected SCI Question Items from the Carer UNA of the Family The last page also shows the SCI Scores with Classification of all the Carer UNAs in the Family The Score Type name must contain SCI and the Score Details Classification must be set up for this last page to be displayed Member Jembe Health Visitor atlastassessment Date of last Data inputters asseesment me Family 14027008 demn Denise Noore Carer her a Chinese Canionese 102009 ptesting Donel Noore Ver 1aD 4 2009 opira GP Name Dr MPM rO abolo House number 17 Stee CadnamLodge 34 Schooner Close Town Demoville County Contact Number O77 3 835720 Postcode 214 360 poe ana Email Address Era ber Eee Suffered Serous Depressive liiness Nental Health Sleep Probems o Figure 212 UNA Latest Assessment Report output Capita Children s Services Appendix B UNA Report Descriptions 153 eStart 3 37a plus ContactPoint April 2010 UNA Blank Form Report UNA Blank Form Report requires a valid Family ID inserted into the Family ID field and the Blank Form check box should be selecte
62. Attendees tab On the Attendees tab you can then tick any course events dates that the carer s registered for that course have attended before clicking Update you might have to scroll down to the bottom of the screen using the right hand side scroll bar to see the Update button Capita Children s Services Add on Modules 104 eStart 3 37a plus ContactPoint April 2010 Carer TCP Courses 4 Search lt Results Search for the family then click on Carers in the left pi e Epi hand menu then on the name of the actual Carer Carers a os o Rose Hughes This icon represents Carers who have a TCP Training z p EEP e Centre Plus course Custom Fields Hard to Reach r Activities gt Carer Notes a 7 Carer UNA amp Willem Hughes a amp Steve Hughes g chidren Figure 201 Carer TCP Section To add a TCP course for the selected Carer select TCP from the left hand menu When you click the TCP icon on the left hand side menu the following screen is displayed Carer Rose Hughes AP000274 TEP Courdes List of Courses Tiin Buaitry ad You Figure 202 TCP Courses tab If the carer has not yet attended any courses this will be indicated on screen Click the Available Courses tab to see the courses which will run today or on any future date Available Courses Windows Course 20 11 2008 52 events 20 11 2008 C 03 12 2008 Financial Accounting Course 03 12 2008 High Level Maths 08 01 2009 Magn
63. CP Qualifications E Themes Figure 190 Setting TCP Accreditors and Qualifications To add an Accreditor click on TCP Accreditors in the left hand menu and click the Add button Dropdown Menus Entries in RED cannet be deleted as they have been used in your system TOF Actrediiars a Sm Cael Grade 1 Chad Cie Grade 2 Chid Care HEN mF i rahaga Figure 191 Adding a TCP Accreditor Capita Children s Services Add on Modules 100 eStart 3 37a plus ContactPoint April 2010 To add a Qualification click on TCP Qualifications in the left hand menu and click the Add button Dropdown Menus Entries in RED cannot be deleted as they have been used in your system TCP Qualifications Add Course 1 Course 2 Course 3 Qualified for First Ard Test Figure 192 Adding a TCP Qualification When you have set up qualifications and accreditors they will appear on the Add TCP Course screen which will be available for any event type defined as a TCP event Fami dd Course for TCP NowRelease Event Frente a i View Event Tyres Course Name Event Start Date 8 12 2008 D TO HovRelaite 5 a U oP add Cousa TEP hiovhei TOTO Ga Ad fi T m hive Pree Mo of Days TE Cay Views Inciuda Waakends TI Week View TH Hanth View Event Darca oT Cheria Aer December 3008 Mabie Tun Waai Tha Fei ait i OP 00 00 C ay day evert ih ing Selector You Ci rede 1 Child Care Grebe 2 Chad Sere C Sur C Googie
64. Cookean rE lass 7 members polled Satwinchinn wth evem L of most peti 2 in imant matafied Emi Uwrrall Latiag 0 0 Sug Poited O O wo Wew Event Troes E Cocimiry Cass Percentage Eating H A AET 2 Add Date Cobkony Cag Fasi Aitendesii ee Ca Safani Baia i Rimni Cairn Career i Tapa Hans Admi Lomin WI EWN Proline Figure 109 Satisfaction Ratings Screen Capita Children s Services Events 56 eStart 3 37a plus ContactPoint April 2010 Outcomes Summary The Outcomes Summary will provide the overall view of the event Family Outcomes Summa Events 1 dates Be ay Event Types 1 attendances us Cookery Class 1 individual outcomes of which 3 Add Date Cookery Css 2 ia Add Event Type TENE Basic Skills Training 1 Figure 110 Outcome Summary for an Event You have now successfully added an event Favourites When viewing the Event Type List you can filter by the letters that the event starts with or by Favourites The screen will automatically default to Favourites You can add or remove any event from your favourites by checking or un checking the Add to Fav checkbox on the right hand side and clicking the Save Favourites button Sea Ct ee ee Babe Bouts Ao Peed Sheer Hal Jz lt SCUCOES amn a E e a Figure 111 Events Favourites Capita Children s Services Events 57 eStart 3 37a plus ContactPoint April 2010 Events Calendar Events a View Event Types a
65. E 26 IVER GUC T aa T A N 26 CUOTA IS E AE E EA 27 FA OCF ACI E E E E E A E E E A A 27 PR VIS ive acre EE E E E E E E E E E E EE 28 Audit To ond ACCESS LOE srnriesner ni EE TA 28 Capita Children s Services Contents eStart 3 37a plus ContactPoint April 2010 Carer Record 29 AS OPIN e E EE A E E 29 MER TOT Y aca terres os E E E E T 30 a 10 VS RER A EEE E ee EE E E T 30 Deor DCI eee S ET A 31 C ntactPont STOP NOTICE serscrcssrars iire E iwnnaeoanessasdnsmtecasen 31 OTE UNE E E E E E E E T E E E E E E 31 Consent to Store Details ON ContactPoint esesssssssssssssseressresrrerrreresrreseereree 32 MORNE AI TO 6 Sane E E E 32 Bener eee E E aeelen nedansia tenaeatbaeanend cena 33 Peca NECO oae EEE T 33 SAO NES aae E E E A eos veresensauenh 34 WANIE ea E E eaa sone aenasoosataeussaueaer 34 Deea Gre a A E E 35 Adding Consent to Store Details of Person over 18 on ContactPoint 35 LNE DOCUM SVS oa cesta crterece se spots ested vctearciton N 37 Carer s Record Additional Details cccccccccsseccccseeceesesceeecseeueeeseenseseeeceeeeeseeenes 38 FUNGI Msc eas asec tear aac ay rreestscsoe een oisencpuaie ict ennsu steer ayerssase varecanneriaacevengunesacieraneusneieecrergaais 38 Address and Bei gic40 2 21 1cgeee ta here ene ene a are ere ee ee eee ai 38 PTE UNC ag ccesecaic ree veates fiva cae oer peceanet ass geceeas pose men enenenanaweneus srnrgiaeanerearevensseanereieys 39 Child Record 40 SFU
66. England However if the box is already ticked so indicating that they live outside England and you enter a new address that is inside England you will be alerted of this Note that this checkbox is not linked to the Outside England box in the Address Details If a carer has Left England ticked true and their address has OutsideEngland ticked true then ContactPoint will send a Stop notice to eStart to prevent the carer being sent to them Returning to England When ContactPoint receives notification that a young person has left England it will archive their record because it no longer has the legal authority to store their information Therefore if a young person who has given consent for their details to be sent to ContactPoint and has the Left England box ticked moves back into England they will need to be unarchived to restore their details onto ContactPoint eStart cannot make a request to unarchive Instead it is a manual process that is requested through the Local Authority ContactPoint Administrator Capita Children s Services Carer Record 31 eStart 3 37a plus ContactPoint April 2010 Consent to Store Details on ContactPoint Smoking ContactPoint only has the legal authority to record information on children up to their 13 birthday However there is an exception to this With their consent vulnerable young people can have their details recorded on ContactPoint up to their 25 birthday This is when it is believed that it
67. Ermon Fesp select Tle Pype e iai meree 7 Pr e p Se er r a Ua Pr eS Se T eae ee Soca Oe EFS eager minh Thoss Ses se LE Vetors Aaaa T E risg 2H Carieqgion Bate Sitrin 1 irem Kempen irad k n Fi hemed Miia Figure 153 ContactPoint Search Results To view the complete record select a Reason from the drop down list choose which view you would like Best Complete or Last Update click on the radio button in the Retrieve column for the record you are interested in and click the Retrieve button You cannot retrieve the details of a shielded record The ContactPoint Child Details for the selected child will be displayed ContactPoint Child Details This screen will be displayed when you have retrieved a child s ContactPoint record It shows all the information held within ContactPoint for that child The amount of information displayed will vary depending on which view you chose on the previous Search Result page e Best View gives the data most likely to be of interest with one line for each update e Complete View gives all the data available including details about how the updated information was verified e Last Update only gives you information from the last fragment that was sent to ContactPoint If you initially chose the view type of Last Update a button at the bottom of the page allows you to display the Best View Once you have the Best View you can use the button to display the Comp
68. Family Family Screen This screen will be displayed when you have selected a member on the search screen or when you click on Current Family in the left hand menu The Family screen shows all the main information about a family You will see all the basic details such as Address Telephone Number Date Joined Registration GP Health Visitor information the Setting in which they belong and also whether they have been Affiliated You will also see the Status of the family and all carers and children that are included in this family Town Damonke County Ouiside Cogland postcode ZuE Eee APmumehcuse eed Home Phong Fanidy tabis Aart hate Ieinad 04 F atus J005 z GP ro saksian x Req stration egre F Centres Health Visitor an sebection wa Rarmdhy Health Visiter eo selection 7 Comma ais Kast Lirwy Begarwoor k aftiance Cau ad n amp Ay AMan inne a 7 4 E eon oe i Figure 28 Family screen To add a carer or child to the current family select the buttons situated at the top right hand side To view the current carer or child record click on the Go button Ll next to their name You can make changes to a family record by simply selecting from the relevant dropdown and then clicking on Save g Please note that in order to make a family completely inactive you need to make all the members of the family inactive as well Simply changing the Family Status to Inactive will not make all the members of that family in
69. L4 5AA SL4 5AA SL4 5AA SL4 5AA SL4 SAA SL4 5AA SL4 5AA SL4 5AA Setting 4 Setting 2 Setting 4 Setting M If you are a user with Administrator access you can confirm this request Capita Children s Services Find People eStart 3 37a plus ContactPoint April 2010 Select Admin from the left hand menu then Affiliation Requests Affiliation Requests Ca Jamiy aserra OOOO iy e L BADGE EO Hasley Bireni Fid EAA Bethe 4 C sapooss 20 Maley Srat Fia EAA Satie BADOS4 10 Moeley Street Sli ZAA Setting 4 O BADOS4 DO Kowtey Street SLE SAA Temir 4 a uwing mapooss4 i0 Hasley Gireet G14 SAA Serg 4 E W barage arn b Baraga User Groups Figure 12 Admin Affiliation Requests Select the family you wish to affiliate and click on the Save button The family has now been affiliated if you run a search they will now appear in your setting Capita Children s Services Find People eStart 3 37a plus ContactPoint April 2010 Add a Family Add a New Family Select Add a Family from the Main Page or from the left hand menu Welcome to eStart Main Menu G Add a Family qx Find People Figure 13 Add a New Family Address Details Complete the fields below All fields in yellow are mandatory must be completed Add Famil Outside Enqland Postcode Home Phone Figure 14 Add a Family screen Enter the postcode you require in the Postcode field and click Lookup t
70. Sema Exper amea Append Expos Figure 126 New List screen with Matches Capita Children s Services Manage Lists 63 eStart 3 37a plus ContactPoint April 2010 Lists can either be Static or Dynamic e Static lists are those in which the list of Selected names is saved but the search criteria are not saved The list saved is that on the right hand side of the screen e Dynamic lists are those in which the list of Matches on the left hand side of the screen is saved along with the search criteria A Dynamic list can be distinguished from a Static list by in front of the list name A Dynamic List can be saved as either Public or Private The two types of list are saved slightly differently see below Saving and Exporting a Static List If this is to be a Static List you can now click on the Move All or Move buttons to move the names you want to be in your list over to the right hand side into the Selected list Ay Ta Any AS Setting 7 Gh drens Gentre i no seiection se icim inme Bath m Asyn thee I Dating mih 8 Kinggion Mouse Campai J4 HS 37 Kraghthead Pont Demovile T14 BER 55 Susbedge House Geode Tia GL GF Gallecna ew Dameila Jid Mx TT reghihasd Poet Dewees i4 E54 a 10020082 Chime dm h 18 Gavai Mews Demovdle Jia LAL L DOHHHHA0DHTEE Eryr Emeh Dera Erih Dorn fr Sen TENG Emi Giangi m larry Ei Jannea mi ET D Imi Ady Emi Lisi q n
71. a New Famil Ycee E EET 9 PROCES DEIS aone A EEA 9 Registration Setting and Additional Affiliation Details sesen 10 GP and Health Visi OTS cosatacccuetecssnhascateteecaiewsstaesenteeesieaeaehienasseactateaeassanceenateeent 10 Ne eG oil E ae OS a E eee eee 11 Adaa e a gee een ee ee A E eee 11 Carer s Address and Languages sssccccsssecccceeesececeeseceeeeeeceesaueneceseuneceeeenes 12 Carer S SIIOKING HISUONY civics scctsicnicearavatesassiunsaeianieossaeatevanatcnesieacocraeatenasineeans 13 To 0 irc i 9 0 Renee ene enn er Boer eee ere eee eee eee ee eer ee 14 Child s Heallh Details oes ccccrasea acura sniseasantce asa eaesantaeensa EA 15 Family 16 FY Sh CCl EEE A A EEE AAPEA A AO O A A EAEE 16 Fa CONS ra E E 17 Registration and Affiliation Details neoeesesununnensnresureresrnrerurerrenunrerurereneererurerrens 18 Involvement Start and End Dates sosenesenssseesserssressrrrsrrrssrrresrressrrssrerseerse 18 SETI CONGO tC O eraa E E EE E E 19 PEANG PEONO ei EE EEE A 19 Ending and Deleting Involvements ccccccsssceccesececeseceeeseeceesceeeeeecessneeeeees 19 Add Setting Involvement for a Member seessssssssesssseresssrrresrrrresrrrssrrrrresrrressne 20 CPN EA eE O E E A EA 21 Additional Details for a Family srasissrurssrarsinansi S 21 AUUE S a T A E A A E 22 NOO e E E A 24 Notes AHOY ToD oerna EE asain sennedassaneeainoes 25 Conidentiai Notes TaD rarena E AE cence eae 26 Aa T aa E E E
72. a Report There are three options available when running a report Run This runs the report an output will be produced from your parameters Export to Excel The report will be exported in csv Comma Separated Values to Microsoft Excel Summary If you select the summary option eStart will only return the Summary section of the report Te See Sy Children Seen Reach Ratings fete it etry t area bdar taa AiD i ees Cetera ERr 14 Gaaga a Age Fron 0 aa Ted pear Been Eaters ie ant TATOO es ri i ira LTT Ee Ba IHH fi ii PL oe oe Dire piri Ma KE rut po et ia Looe anew br ae haa Frp EERU Maks nmm g angel bien DAIL v Thera eae EDI I ree Brevi LS Tis Eren Uf he truss ip sre ate Baz Eimi diii eee hie r i Epi GHA Pasa Eir Danir G behets z Bre Harag here ey faa Fo tr a ee rae Whi SUED dera Hala k 1 Te oe sd ra HAZZI ee deer Piet deed DEIER io epee Ft ee a RTS hia ges Flot EAM ie heb een Metco pe rem HETH Ofa Dire Bach gece MALS aman EME Siih piii ipii A n nl aan ipia Taal Hiii Bius Piget Ceargah Hupu Fittu Feet Report Toolbar Capita Children s Services iLer bmp pana He Pe eye Figure 208 Reports Summary screen ee ee Figure 209 Reports Toolbar The reports toolbar allows you to further manipulate results The toolbar allows report data to be exported to various formats print reports and search through records it Shows and
73. aa 149 Quarterly Profile OUTCOMES scnis E aces 151 Quarterly Protile Themes aenn aan a N 152 Capita Children s Services Contents yi eStart 3 37a plus ContactPoint April 2010 Appendix B UNA Report Descriptions 153 UNA Report Latest Assessment cccseseseressnvecccavscccacscsauaressasarstavasavavaccncesessane 153 UNA Blank FOM REDOT G cscesictirsasenevcatseacteecnnse vaste as ocionantansnsiea aueaciotaneeiakansersetntenes 154 UNA by SCI Social Capital Index REport cccccescccccssssccecesececeeeceeeeeeeceeseeeeeeees 155 UNA DY SMOKING SCOPE REDOING cicdcccissincencsvsacvoivanchoiseasentnecanarsinbedsbineusseenenbansnaeness 156 UNA by Overweight Score REPOrt cccccssecccsssecceescecenecessueceseeeeseenceseeecessueeensens 157 UNA SCONE Types REDO erener einir pageneyan sa npetesa testing A 158 Com PEA ST UNA REDOT orinn E O A AT AS 159 Completed UNA Rems REDO Gusnecconesin ei 160 UNA Items DY Carer REDON noensinne nE saravereednactaaeseanieess 161 UNA Members with more than Three Addresses R port ccccsssscccssecereneeenenees 161 Glossary 162 Index 166 Capita Children s Services Contents vil eStart 3 37a plus ContactPoint April 2010 eStart User Manual Technical Support The Service Desk is available from 8 30am to 5pm for all support calls and for advice regarding Change Requests Telephone Support 0870 2411323 Email one support capita cs co uk Logging into eStart To log i
74. actPoint Continue Communication information for the person is still sent to ContactPoint Cease Communication information for the person is no longer sent to ContactPoint Archive Person the person is archived from ContactPoint and communication ceases Consent for Over 18 ContactPoint only stores information for people who have not yet reached their is birthday However in special circumstances such as Connections or vulnerable young people ContactPoint can retain the details of someone who has passed their 13 birthday To do this the consent of the person themselves or of their parent carer is needed DCSF Department for Children Schools and Families The government department that oversees the ContactPoint project and system Disputes A child or their parent carer may dispute the validity of the information recorded on ContactPoint This dispute is recorded on ContactPoint and a warning is provided if a child with disputed information is retrieved from ContactPoint eStart will not display the detail of the disputed information but this can be accessed separately through the ContactPoint interface Capita Children s Services Glossary 162 eStart 3 37a plus ContactPoint April 2010 Dynamic Lists Dynamic Lists are those in which the list of matches on the left hand side of the screen is saved along with the search criteria A Dynamic list can be distinguished from a Static list by in front of the list
75. active If you use the postcode search to enter an address that is outside England then the Outside England box will be automatically ticked You can click on it to untick it if necessary you can also tick the box if you know the address is outside England for example it is a Welsh Scottish or Northern Irish address and it is not automatically ticked This information will be sent to ContactPoint This is not linked to the Left England checkbox on the Child Details screen which must be set separately if relevant Capita Children s Services Family 16 eStart 3 37a plus ContactPoint April 2010 Map The Map button allows you to view an area on a map The area is usually where the family address is located To view an area simply click on the Map button on the Family screen This will open up a new window and take you to a website which will show a map of where the area is located Family Icons On the Family screen there are many different icons which represent different details about a family If an icon is greyed out then it does not apply to the family however if it is highlighted then it is applicable Figure 29 Icons not applicable for a family Figure 30 Icons applicable for a family This icon represents Families that are Out of Area have no children within the age range for attending a children s centre and have no pregnant carer This icon represents Carers who have warnings against them This icon repre
76. ai iy ajl Eating a ii a ly i i Dihin Tana i Actes i Dhihin Tana i ti penea iad bi Activities g ak ais Dii aes iy acti Levine A Jilo Talasgar zate Pret Bem a SA ei H parian Group 2 Uhn Pte Aelia A Tiie Mow heim apar Caipat eer A Chien fire hepi O Praeeder Lisman There Bethe of dhiu Date Range re Sa Th SME TS Lias CEs E kua i fee ors ora oe n b nm Paet bakiye Disabled i 95 Hon dP b T payer b e E orant Fasc Ethn city Sex Poll Tear Taare amp Barna Firer CEEE ii i Tof resm i Figure 207 Report Criteria Seen At Setting Affiliated Filters the report to a particular setting or range of settings where the family is registered Some reports allow you to select the settings affiliated to families Living At This option provides the facility to filter the report to families living in a certain Setting Post Area Super Output and Custom Area Date Range Provides the facility to limit the report results to a specified date range Disability Ethnicity Sex Age and Member ID Filter the report by selecting any of the above criteria Activities This allows you to filter the report to a particular Event Event Reporting Group and Groups When any of the button options are selected a new box appears showing the selection parameters These will be filtered to the chosen setting Capita Children s Services Reports 113 eStart 3 37a plus ContactPoint April 2010 Running
77. ails Classification requires to be set in order for data to be displayed on this report therefore Overweight must not be included in other Score Type names The maximum score a UNA with Overweight Question Items can obtain is 10 for each family It can however exceed 10 should the UNA Creation Date Range be wide and many UNAs with Likelihood of being Overweight Question Items selected for the UNAs There are currently 10 Question Items that can count towards the Likelihood of being Overweight Members can select one or many Question Items under Depression and these will only count as 1 whether all or one has been selected The same applies to Mental Health All the other 8 are counted as 1 UNA by Likelihood of being Overweight Scores Registered at Setting Area lived in MIA None selected UNA Creation Date between 16 05 2009 and 26 05 2009 Registered at Setting Setting Family ID IDD0095s8 Family ID D00058 Family ID 0001250 Family ID 0001250 IDD12T96 IDD12T96 MemberID Name 10011951 Joan Andrews ha Day Emotional Wellbeing Income MemberID Name 1b011951 Joan Andrews Income MemberID Name Emotional Wellbeing MemberID Name Emotional Wellbeing BIR Child Test BTR Child Test UNA Created Date 1605 2009 Maver Depression Mental Health On Benefits Mot Disdosed Likelihood of being Overweight Score of the UNA 4 UNA Created Date Ovenweight Score of UNA 1605 2009 On Benefits Mot Disdose
78. an SMS feature built in to it It allows users to send text messages to mobile phone numbers To send an SMS type your message in the space provided You can also edit your message before you send it by using the toolbars You will need to ensure that your chosen recipient has a valid mobile phone number set up against their user details these can be found in Admin Manage Users Text Message Teata let vid Add Ecate buton D 7 oe n i ABR AS ESSE EE El A 2 aE doa CE aoe GJ vid ob iho ey rini eo See So Formalna y Sle wO jier ka Figure 146 Sending SMS Messages through eStart Capita Children s Services Messages 73 eStart 3 37a plus ContactPoint April 2010 Once you have finished writing your message you will need to select a recipient by clicking on the Add Recipient button You will be presented with a list of user names to select from Make your selection and click on OK please see screenshot below Text Messa rate list via Add Recipient s button Add Olaide Ade Sure Start Sure Start Admin Officer admin admin jo admin no selection andy admin Sure Start Sure Start Khaled Sure Start Sure Start Family Support Worker Figure 147 Selecting SMS recipients Now click on Send You will receive a message confirmation after to say your message has been sent Text Message a E wae BF gpa nF Oo Oe ESAE EE EE l re 8B OS 4 AAD OOD wore Fa ES Furl Bure Farmaliing Blyle Insert ae Welc
79. ange of support if yasana ther feel troubled Nid 2 Gost Fifectweness TELS Looked efter children kave access to appropriate CAMHS Nations i Costs 10 22 5 Chilean affected by domestic wolence are identified protected and Hatorel Crier cupnerted Targets 1E 3 4 0 Agence accountabshines ace clear at aach tage of the eadeguercing National Ants procedured NSF F Previgues IE 2 6 1 Families are offered timely an coordinaged suppert to prevend the peed for yo chilien Be woung pecala te be leached after Gactrome Ragietraticnd IE 2 0 6 Transitions between pettings and from children s to adult services ere well pins Figure 160 Criteria Definition Capita Children s Services Add on Modules 85 eStart 3 37a plus ContactPoint April 2010 Reports Choose Staff or Criteria select your reporting options and click Run The report is displayed Use the Crystal bar to export print change page or search the results See Report Toolbar on page 114 Care Worker Costings Between 01 01 2008 and 31 12 2008 Event Staff Costing For Event Name T ime spent at event mins Figure 161 Cost Report UNA Universal Needs Assessment A Universal Needs Assessment UNA enables health visitors to work with shared centralised caseload information that maps and tracks child and carer needs through an evidence based tool that supports professional assessment e AUNA Identifies intervention requirements and enables i
80. arer Administrators can add in more Status options through the Admin section Adding Consent to Store Details of Person over 18 on ContactPoint The Consent to Store Details of Person 18 and over on ContactPoint screen is opened by clicking the Add Consent button from the Carer or Child Details screen It gives the facility for records of some young adults to stay on ContactPoint until they are 25 but only for very limited reasons and only with explicit consent The functionality on this screen is only enabled for young people over 17 years old When the screen is opened the Consent Recorded and Sought Date Time fields will automatically be set to the current system date and time You can keep these settings or enter new dates and times Consent To Store Details Of Person Over 18 On ContactPoint Consent Given dened C Parson Who Gave Consent Nannie Select Person To Whom Consent Was Given Marie calpa Record Consent Details Consent Recorded Date poner DN 10 39 Consent Sought Date wzm A 10 30 Adult Transition Date VOR T4 Li Mand Link Documents Figure 62 Consent to Store Details of Person over 18 on ContactPoint screen Capita Children s Services Carer Record 35 eStart 3 37a plus ContactPoint April 2010 If Consent has been Given e Tick the Consent Given box and complete the Person who gave consent and to whom consent was given fields click on Select to open a search window
81. ary Table will not add up for the Reach reports Event Details are not included in Reach reports since the details will not match the numbers of people attending e g they attended two events but are only counted once A Volume report would count 6 for Setting 1 and 2 for Setting 2 in the example above For the two Settings the Volume count would be 8 The subtotal and total in a Volume count Summary Table will add up logically Event Details are included in Volume reports since showing the details of these reports will match the number of people attending Children Category Children Seen Reach Report This report shows the individual numbers of children seen at the selected Children s Centre Settings within the chosen Event Date Range The report is grouped first by Living At if this option has been selected and then Registered at Setting It does not include information on the Event Activities attended Both Active and Inactive children are displayed The report options are Seen at Setting Living at Setting Postal Area Super output Area Custom Label Date Range set against the Event Start and End Date Disabled Ethnicity Gender Age by year or month set to 0 4 years by default Member ID Consent Given Activities Event Reporting Group Group Event Provider Location Theme Outcome Type Access Group Capita Children s Services Appendix A eStart Reports Extended Descriptions 116 eStart 3 37a plus Contac
82. ated Duplicate date for Kung Fu Pandas 24112008 ly x Start Time 09 00 09 00 CO All day event 08 00 Dutcome Type Get some excercise Figure 120 Duplicate events screen Capita Children s Services Events 60 eStart 3 37a plus ContactPoint April 2010 The screen will now change to this Duplicate date far King Fu Pandas _ a a Mae low Weed he Fel sal San g LE j 2 j ren Figure 121 Duplicate Event Dates There are numerous options here to set up recurrences of this event the page will generate a list of event dates for you based on the start date and number of days that you select Duplicate date for Kung Fu Pandas Figure 122 Duplicate Event Dates Populated You have the option to include weekends not selected by default but can also then manually add or remove dates When adding a new date simply select the date in the calendar and click the Add button Here we have removed Wednesday 03 12 2008 and added Monday 08 12 2008 using the Add and Delete buttons and the calendar control Duplicate date for Kung Fu Pandas OLB 2008 A Daty x Figure 123 Adding and Deleting Duplicate Event Dates You can also choose whether to duplicate the registrants for these events or not The Registrants check box ticked by default can be used for changing this Capita Children s Services Events 61 eStart 3 37a plus ContactPoint April 2010
83. be set manually by ticking the box on this screen or can be automatically set by being included in an acknowledgement from ContactPoint Anyone aged 18 or over will normally have a Stop Notice Under certain circumstances a Stop Notice can be overridden Please see the topic Whose Records are sent to ContactPoint on page 77 for further details Left England The Left England checkbox also relates to ContactPoint Only children that live in England can have their details sent to ContactPoint You should tick the Left England box if you know that the child has left England and does not intend to return within three years If an address has already been recorded for the child if necessary you can tick this box even if you do not have their new address outside England However if the box is already ticked so indicating that the child lives outside England and you enter a new address that is inside England you will be alerted of this Note that this checkbox is not linked to the Outside England box on the Address Details screen If a child has Left England ticked true and their address has OutsideEngland ticked true then ContactPoint will send a Stop notice to eStart to prevent the child being sent to them Children Returning to England When ContactPoint receives notification that a child has left England it will archive the child record because it no longer has the legal authority to store the child s information Therefore if a child who
84. been calculated as the overall Reach totals i e a Member that has attended both Centre 1 and Centre 2 within the quarter will only be counted as one Both Active and Inactive Members are reported The following Measures by Quarter are reported if the data is available e Number of Events held e Number of Weekday Daytime Events held Events with start times before 18 00 hrs e Number of Weeknight Events held Events with start times from 18 00 hrs onwards Capita Children s Services Appendix A eStart Reports Extended Descriptions 149 eStart 3 37a plus ContactPoint April 2010 Number of Weekend Events held Number of Families Registering Number of Families Affiliating Volume All Volume Carers Volume Children under 5 Under 5 at the time of the Event Volume Children 5 18 yrs Volume Children No DOB recorded Ensures child records with no DOB are included Reach All Reach Carers All Reach Carers Female Reach Carers Male Reach Carers No Gender Recorded Included to ensure all totals add up Reach Carers with Special Needs Reach Carers Fathers Reach Carers with Disability Reach Carers Employed Reach Carers Unemployed Reach Carers Lone Parent Reach Carers Teenage Mothers or Pregnant Teenagers Reach Children Under 5 Under 5 at the time of the Event Reach Children 5 18 Years Reach Children No DOB recorded Ensures child records with no DOB are included Reach Children in workless Hou
85. cceccecceccuccsecseceeccuccsccuccsecsssssseeseuceecees 138 Appointments Missed sssssessessseesseessrerssrresereesrrrssrresressrerssreresreesrerseereseee 139 Mothers Not SECON urannnnenrena areir iE ea be 139 Children Who No Longer Attend Their Registered Affiliated Setting 139 Carers Who No Longer Attend Their Registered Affiliated Setting 140 Pregnancy amp Birth Cate gOry cccccecccsecccseccesecccsececeeceeectenseteuseseeeetesetenseeeeseeeeens 140 Pregnant Teenagers Now Registered Report cccccsseccsseeeesseeceeeceeseeeees 140 Pregnant Women Seen Reach R port ccccccssssescesssceeeeseseecsseeeseeeeeens 141 Births OF Children REDON seinen ONS 141 Birth of Children by Weight Report eesssssssssssessssrresseresssrrrsssrrresrerreserersseeress 141 Breast Feeding Cate SOL y ass neavenescsegeecesencet sasnce viasee diner vsaeeis seared aauacneesseuceacnev apie daeeeass 142 Record of Breast Feeding REport ccscccccssseccecessececeeseccceeeeccessaesecesseaeces 142 FAC ALC ALOR ORY eaa N a i 142 SMOKING RECOPE ROD OF siavesaicretiaesiids caeveceeatvs A AN 142 Births of Children by Weight REport c cesccccsssececesseceeeeseceseesecesseeneess 142 Care WOFKER Cale CON ea a e E ta aeace antes 143 Careworkers and Events Reach Report cccccccsecesseeseseseeeeeceseneceeeness 143 Careworkers and Events Volume Report ccccceesccsseeeceeeceeeeeeseueseeenees 143
86. ceeccscceecesceeseceeceseeeeceseeseenes Report CIV CMa ca sucisccwugssacesdnetnesnnreerosisieuessataracet nat onenseeeratsneranress Running a Report ssccsscassccsnesesedcediacsseseewssdon cna soncseetedoestevsersasdeadsarsesse Report TOOMO ON wersceccccseteccssaccdsantivensicsescnl caste tsarieraestesednapianente EXDOFLINE a ROD OM ierices apine aE rara K aA EN Appendix A eStart Reports Extended Descriptions Reach and Volume ReEPOrts ccccsscccssscceesececeseceeesceseeseceseeceeenees Children Cate gOry cccccssecccsssecccsscccesscecenececeeseceeeseesssceseeeceeseeeees Children Seen Reach R port ccccccccssecccesecsceseceseeceeeness Children Seen Volume Report cccccceesececesseceeeeeceeeeees Children Seen by Age Reach R port ccccccesessseeeseeeeeees Children Seen by Age Volume Report ccccceeceseeeseeeeees Children Seen by Activity Reach Report ccccccceeeeseeeeees Capita Children s Services Contents eStart 3 37a plus ContactPoint April 2010 Children Seen by Activity Volume Report ccccceeeccceesseececeesececeeeeeeeeeees 118 Children Seen by Activity with Anonymous Report Volume 0808 118 Children Now Registered Report cc csscccsssccceseccecesceeeesceeeenceseusceeseneeeeees 119 Children Registered by Ethnicity REport cccccssecccsseccesseeeeeeceeenecenenees 119 Children Registered by Disability amp Spec
87. ch and Volume totals and percentages for both Active and Inactive Members seen within the selected Date Range The report is grouped by Living At if selected Seen at Setting and then Ethnicity The total number of active Families Registered within the Setting is shown in the Setting totals The report options before running the report are e Seen at Setting e Living at Setting Postal Area Super output Area Custom Label e Date Range set against the Event Start and End Date Summary tables showing Reach totals exist for this report the format depends on whether Living At has been selected Providers with Events Basic Report This report shows both Reach and Event Volume totals for both Active and Inactive Members and Families seen within the selected Date Range The report is grouped by Seen at Setting Provider and Event The Care Workers associated with each Event are shown This report uses drop downs that allow for multiple selections of Care Workers Events and Providers The report options before running the report are e Seen at Setting e Date Range set against the Event Start and End Date e Care Workers e Events e Providers Capita Children s Services Appendix A eStart Reports Extended Descriptions 136 eStart 3 37a plus ContactPoint April 2010 Providers with Events Detailed Report This report shows both Reach and Event Volume totals for both Active and Inactive Members and Families seen within the
88. cking the data against pages one and two on the electronic form on the lower section of the page Make any changes and corrections that need to be made When done click Save for Later or Completed to transfer the family to eStart Capita Children s Services Add on Modules 83 eStart 3 37a plus ContactPoint April 2010 You will see the following message Microsoft Internet Explorer x A Form Data Samed To Curt Ca Your family has been successfully transferred to eStart Cost Effectiveness The ECM Outcomes Framework requires Local Authorities to monitor and evaluate their childcare settings and demonstrate they are delivering services to improve outcomes for Children and Young People The Cost Effectiveness Module provides Authorities and settings such as Children s Centres with all the tools necessary to conduct local evaluations and report on their effectiveness and costs against local and national targets How to Access Cost Effectiveness Administrators should ensure that Cost Effectiveness is set to Full Access for the relevant group under Admin User Groups Manage User Groups and Misc Log into eStart and click on Cost Effectiveness on the left hand side of the screen The following menu appears Cost Effectiveness H Costs Criteria Targets Aims Privileges 4 Reports Figure 157 Cost Effectiveness menu Here you can set your Costs Criteria Targets and Aims for Events Costs Co
89. cmeieesece sata euhod qashaudensesest ubenestnaicsmneesee 57 Events Calenda reoctnacncnra cpr E E 58 Da VOW ea E E nena eceeaectn seta ater 59 WEEK VI W nene A 59 MONTI VIEW eese EN 60 Capita Children s Services Contents Event Recurrence cccccccscceccesccescescesccesceeceess Manage Lists Manage Lists ccccsccscccsccescesecesceeeceeceeceeeeaeeeaes Create New List pe ee PODE NO aein EE E ENTER DOU eaa E E E A IVS orre E a TOE CO lee A AE TOC cre E IVY LISES E A A E E A E E OEFEN eae E A A AO ee E A E ere Messages Sending Messages through eStart escenes Sending an Email through eStart Sending an SMS Message through eStart O e SEDER ENIS serioena eO rE ContactPoint ContactPoint Overview sssssssssssssssssssssesesesesese ContactPoint and eStart Whose Records are sent to ContactPoint Segrch Contact PONT ersen i ContactPoint Authentication 0008 ContactPoint Search Screen ContactPoint Child Details wo eee eceeeeeee Child Details Tab ccstsevsecsievaccvecavesesdtavectesececs Parent Carers Tab cccccesseccccssssceeeeeeeeeees Service Provisions Tab ccccseseeeceeseeseeees DSO Ea e E A P E Add on Modules Electronic Registration ccccceeccceeecceeeeeenseeeees Getting Started sssssesssseresrrrserrerrrsrersrens Search for a FOPM cccccecsceecccesesseneseeeseeeuss Edit and Submit Your FOM necne Cost Effectiveness cccccccecsc
90. complete the fields with the relevant entries and click Save Capita Children s Services Child Record 44 eStart 3 37a plus ContactPoint April 2010 Ef Please note The Event drop down box will only be populated once you have made a selection from the Referred to drop down box Once you select the relevant setting in the Referred to box the events held by that setting will become available in the Event drop down box For date selection boxes you can either manually type in the date in the format dd mm yyyy or click on the calendar icon RE to expand the calendar and select the date by clicking on it 13 01 2009 al Lanny zua Consent ino sebection Date CAF dosed dS 6 7 A LO ti tziala 15 th 17 are i i W271i 22 3 Ji do dD dr A d A Today Jenas y co DU Figure 83 Date selection calendar option Capita Children s Services Child Record 45 eStart 3 37a plus ContactPoint April 2010 Monitoring eStart Use Monitoring eStart Use The Access and Audit Logs within eStart allow you to see who has viewed or made changes to a particular person or family record within a selected date range and also to see exactly which items within a record were changed You will only be able to view these screens if you have been given the correct permissions to do so By default only Console Managers will have access to the Audit and Access Logs but they can give permission for other users to view them through the usual permissi
91. csecceeeseeesseeeseenseeees How to Access Cost Effectiveness Criteria Targets and Aims of an Event Criteria Targets and Aims Editing Ric 6 gener en enn een nee ne R UNA Universal Needs Assessment 0008 Create New UNA cccceeceecseceeceeeeseeseeeees Create Default UNA ccccccceeceseeeseeeeeeens Select UNA to Create escenes View UNA HIStory ccsscceccssccseeeeeeseeeees UNA Maintenance ccccccescsccecceceeeeseeseeeeeeeess UNA Template Administration esseere Create New Template cccccssseceeeeeeees Capita Children s Services li eStart 3 37a plus ContactPoint April 2010 poids dag EEE E E cuegecens 77 Contents eStart 3 37a plus ContactPoint April 2010 Start FROM SChAUCH cccsscnssiwocsvensassenceesignosavntaencetagaeundesaxasaweiacenss Modify Existing Template cccccscccccsssecceeeseceseeseceeseeneess UNA Score Administration cccccesccccssecceeescecesececeeceeenceceeecenenees Assign Score VAIUCS csscccssscccessceeceneecceseeceenceseuceeseeeeeeness EBONO a oe ee Ei Manage Templates ccccccsccccsscccesseceeesececeseceeeseeseseceteneeees Build or Update a Template esosenosensseenssresserrssressrerssrrsse Manage SEFS nssnsessnsessessesessrssesresesrrssosesressssresossesessresesesseeee Create or Update a SEF ssseossusseesssesseessrressrersrrrssrersrersrerese KOORE 5 a S E E
92. d 1 Likelihood of being Ovenwelght Score of the UMA 1 overwegnt Score of UNA Likelihood of being Overweight Score of the Family 5 UNA Created Date 19 05 2009 Depression 1 Likelihood of being Overweight Score of the UNA 1 UNA Created Date Overweight Score of UNA 1905 2009 Depression 1 Likelihood of being Overweight Score of the UNA 1 Overweight Score of UNA Figure 217 UNA by Likelihood of being Overweight Scores Report output Capita Children s Services 157 Appendix B UNA Report Descriptions eStart 3 37a plus ContactPoint April 2010 UNA Score Types Report The UNA Score Types report Figure 218 shows members grouped under their Registered Setting and Score Type It also displays the UNA Creation Date although this is not given as a Date Range option before running the report Living at Setting Postcode Super Output Area or Custom Label can be selected before running the report It is also possible to see the Address Contact Information of the family by choosing Yes under Contact Info before running the report The Classification of the Score Type can be seen if it has been filled in otherwise it will be just blank next to the score The Score is simply a sum from the selected items assigned for the Score Type The Score Type of Likelihood of being Overweight is not included in this report you should run the UNA by Overweight Scores report if you wish to see information for that Score Type UNA Score T
93. d This will then display the information about the Family and Members at the top of the report with a list of UNA question items below If only the Family ID has been entered then the same Family information can be seen at the top with the same UNA question items as well as the latest UNA question items that have been selected by the Family and Family Members Use the UNA report this is the first one in the UNA Category for showing the same information without any UNA question items Latest Assessment for Family BROOOOOd Healih Visitor at last Assessment Date of last Data inputiers Assessmeni Name Iaza opines lioiher male fit Tri e opis Father AE ei pira IRAE cpirg Farmit Mame Bpigok Family ii khtbiii First Hames GF Hame Hose number amp Steel Tgamwub Lepesomhk Songen Wing Umprop farsynec Town Onin County Posicode YEO SHD Contact Number 2417328433 Email Address Wngoy ooyiviGeoklchxplon Childcare Audit a Se 1 Gen el Lanett Gineen intenaion fo use Chakeicare Tithe F E a e A e E S Piet aort of Childcare A E N N e E A E A a L a a es a E ee es as sa ra Tiras as E ee eee SSS SS 5 Puinled on 1102TA Page of 12 Figure 213 UNA Blank Form Report output Capita Children s Services Appendix B UNA Report Descriptions 154 eStart 3 37a plus ContactPoint April 2010 UNA by SCI Social Capital Index Report The UNA by SCI Social Capital Index
94. d ask who you wish to transfer from one family in to the other Merge Menu Family 44000094 that you are merging from has Children and Carers associated with it Please use the links below to transfer these Children or carers to Family AAD00265 The merging Family has 1 Child Transfer to Family 440002765 The merging Family has 1 Carer Transfer to Family A40002657 Go directly to the Merge Family Screen and delete the Children and Carers from the Database Back Figure 93 Merge Menu Select People to transfer To avid duplicates you are advised to choose Merge Carer and then Merge Children before Merging this Family This is so that all essential data can be passed across first You can click and drag a carer from the left to the right this moves the carer to the new Family ID By placing the individuals in the box below middle this will merge the members together You are asked to choose which items of data you wish to keep or remove Merge Child From Family LB000460 To Family J5000375 Michelle Gill aa Bruce Gill Newmill House Z3 3NT r Garnet Street Z1W 3QT l Remove All Drag and drop items between lists or merge individuals by placing them in the box below Je Figure 94 Merge Menu Select Data Items Select the fields you wish to merge by ticking the checkboxes under the Select menu Now choose a reason for the merge and select Merge see below 020 7719 62 75 Tel 0207 538 2054 Unknown Town Lond
95. d at Setting e Living At e UNA Created Date Range This report includes three Summary tables that can be displayed via the Summary button in the report or by ticking the Summary Check Box when running the report The third Summary table only appears if an option has been selected for Living At and this Summary Table counts the number of times the Question Item has been selected by the Area and Category within the UNA Creation Date Range UNA Members with gt 3 Addresses Report The UNA Members with More Than Three Addresses report records all Members with either a Child or Carer UNA who have moved address This is logged when the Change Address option is selected under the Family part and will only capture the Family Address The Move Date needs to be selected when entering a new address as this report will only pick up address changes with a Move In date The report is grouped by Registered at Setting and it is then sorted by age Capita Children s Services Appendix A eStart Reports Extended Descriptions 129 eStart 3 37a plus ContactPoint April 2010 Registration Joining Category Families Joining Report The Families Joined report shows the Families who have joined the Setting within the Date Range Both active and inactive Families will appear in this report If the name of the mother and surname of the Primary Carer have been added for the Family these will be included Otherwise this will be blank The number of Childr
96. d by Registered at Setting the Member Type and the Custom Label The report will also show if this is a Hard to Reach Label Active and inactive Members and Families can be seen in this report The report options are e Registered at Setting e Living at Setting Postal Area Super output Area Custom Label e Member Type e Ethnicity e Gender e Hard to Reach e Custom Type Label e Consent Given A Setting based Summary Table is included with this report An Area based Summary Table can also be seen if one of the options has been selected for Living At The Summary Tables are grouped by Setting Member Type and Custom Labels The total carries out a normal count of Members within each Custom Label i e if a Carer appears in three different Custom Labels then it will be three Capita Children s Services Appendix A eStart Reports Extended Descriptions 147 eStart 3 37a plus ContactPoint April 2010 Hard to Reach Reports Category Hard to Reach Report The report displays information about Children Carers and Families grouped by Registered at Setting the Member Type and the Custom Label Active and inactive Members and Families can be seen in this report The report only shows Hard to Reach Labels and does not include any Subtotals or Summary Tables The report options are e Registered at Setting e Living at Setting Postal Area Super Output Area Custom Label e Member Type e Ethnicity e Gender e Hard to Reach Events by
97. d by the Event Aim Both Active and Inactive Members are included Children Volume Report shows Children volumes by Event Aim and Setting Both Active and Inactive Members are included Audit Log This report shows the records audited by Users through the Family screens It also lists the access attempts of Family IDs ONLY Manage Console Users can run this report Audit Logs Quarterly Profiles Quarterly Profile Main Shows high level Reach and Volume Members Seen totals for a number of measures for a selected Quarter against the calculated previous quarter and the corresponding quarter in the previous year in table format Quarterly Profile Themes Shows high level Reach and Volume Members Seen totals by Themes for a number of measures for a selected Quarter against the calculated previous quarter and the corresponding quarter in the previous year in table format Custom Query Report Holds all the custom reports that are created by the Capita helpdesk These reports are created on request Capita Children s Services Reports 112 eStart 3 37a plus ContactPoint April 2010 Report Criteria Once a report has been selected you then need to select the criteria for the report as in the example below Children Seen Volume Seen at Setti Ca Dearrintian seen atsetting CE Description Children seen between dates with detalls Cuni Park about Events hase Heue Cierra Sra E Gein Surayo Pa Satisi d iian T
98. days Only carers who were registered or affiliated more than 89 days ago will be reported The report can be run for a single setting multiple settings or for all settings The report can be run for active carers only inactive carers only or both active and inactive carers If both active and inactive are chosen a column is included on the report to show whether the child is active or not The report has a summary mode that will show the number of absent carers at each setting D The information on the Registration and Affiliations Details page is used to determine whether a carer is registered or affiliated to a setting and when that registration affiliation started Pregnancy amp Birth Category Pregnant Teenagers Now Registered Report This report gives a list of Pregnant Teenagers registered in the selected Setting Settings from the date the report is run Information will only be included if both the Pregnant Teenager and the Family are active It is grouped by Living at if it has been chosen and then Registered at Setting The Contact Address Information with Contact Numbers can be seen with the Pregnant Teenager information when the Yes radio button has been selected for Contact Info Otherwise the Mail Merge option will show only the Contact Address information The report options are e Registered at Setting e Living at Setting Postal Area Super output Area Custom Label e Date Range set by the Start and End Date
99. dult Transition Date Only children living in England are included ContactPoint and eStart eStart has the facility to send information to ContactPoint about involvements professional interactions resulting from the actions of Local Authority staff and for end users to query the information held see Search ContactPoint on page 78 The information is sent electronically from eStart to ContactPoint in an XML file in the form of Fragments A fragment is made up of the child record i e the identifying information as in point 1 above and all contact details from points 2 3 and 4 above deemed worth sending Whenever a file is sent to ContactPoint all fragments child records are sent each time not just those that are new or have changed gt ie the minimum amount of information needed to identify them as an individual This is not sent from eStart as Lead Professional is not currently stored in the system This requires informed explicit consent Capita Children s Services ContactPoint 76 eStart 3 37a plus ContactPoint April 2010 As anormal eStart user you should not have the permissions or the responsibility to actually tell the system to send information to ContactPoint however you may make alterations to children s records or their contacts that will trigger the system to send changes to their ContactPoint record Whose Records are sent to ContactPoint In the case of eStart fragments will be sent for all indi
100. e Baby Girl Girl Female Carer Relationship to Child Not Set Capita Children s Services ie Baby Boy Boy Male Carer ib Gender Not Set eStart User Manual eStart 3 37a plus ContactPoint April 2010 Find People The People Search Facility The Search option on eStart allows you to find any individuals that have been entered onto the system A It is very important to avoid duplication of records so you must always search for a person or family before you add them onto the system Click on Find People on the main menu or Search in the left hand menu to open the Search Family Welcome to eStart Main Menu Ce Find People Add Family iG Manage Events wh View Reports Figure 4 Search for a Person Using the search facility is a very simple process you will have to enter in some information and then select the results which match your criteria You have many search options to obtain the data that you require you can search for First Name Surname Address Postcode Family Status Member ID Family ID Member Status Type child carer or both the Setting they are registered in and their Date of Birth 5 jf na es j First Name Minimum of 2 Characters Surname Address Minimum of 2 Characters Postcode man i 1 O Active Inactive Both MemberID _ Oacive Inactive Both FamilyID All My Settings Type Both Car
101. e Previous Quarter and This Quarter Previous Year Dates will be calculated automatically Quarterly Profile Themes This report shows high level Reach and Volume Members Seen totals by Themes for a number of measures for a selected Quarter against the calculated previous quarter and the corresponding quarter in the previous year in table format The Report is grouped by Centre and Theme A Summary option is available The Summary Reach totals are NOT the sum of the Centre Reach totals but have been calculated as the overall Reach totals i e a Member that has attended both Centre 1 and Centre 2 within the quarter will only be counted as one Both Active and Inactive Members are reported The following Measures by Quarter and Theme are reported if the data is available e Number of Event Types held e Number of Events held e Reach All at Events e Reach Carers at Events e Reach Children at Events e Volume All at Events e Volume Carers at Events e Volume Children at Events e Volume Anonymous at Events The report options before running the report are e Seen at Setting e Quarter Please be aware of the following e Select the Quarter you wish to report as This Quarter The Previous Quarter and This Quarter Previous Year Dates will be calculated automatically Capita Children s Services Appendix A eStart Reports Extended Descriptions 152 eStart 3 37a plus ContactPoint April 2010 Appendix B UN
102. e Te ae eae ei 4 Member Typa Carer bi ALESTI Clade Sara Balora Gaeigreg toe Vasi Mode raging and Orooping May Take Some Time Im Addiiion eny Formatting on Modes Wil be lost After Drag Drop Made HAmE Kote Red Tert in Nores Neans thot Nesponses Already Exist for the Aore and Theretore Should Aot Se Chonged _ Confer Rerareg of Hode Figure 169 New Section Capita Children s Services Add on Modules 90 eStart 3 37a plus ContactPoint April 2010 New Node Click on the Section or Node you want to add the new Node to click on the New button then click on New Node You must make sure that a section or node from the web tree is selected first This is because a node in the context of the UNA system must have a Parent node UNA Template Modification Please Sider Details For Vier Template Fou Are Working On Tamplsta Nama Carat Template 2 The a Record Carer Tampi Deac i Wambar Typa CEH k ALERT laarin Save Bolom Assigning Sreora Values Note Oraging and Dopping May Take Some Time ta Addon miy Foomeatting ar Modes Hil be lost Alter Dragi Drap Wo Mamas Mote Ded Tert in Modes Means that A as Already Exis for the Node amd Tier efor medee nines Champi confine Genser of hho Figure 170 New Node Rename Node Renaming a node is essential when creating a new template since all new sections and new nodes are given arbitrary names To do this simply click on the node you wish to rename
103. e Consent Given Denied box has been unticked This is because if consent has not been given to store the details of a person over 18 their details must be archived from ContactPoint when they turn 18 Capita Children s Services Carer Record 36 eStart 3 37a plus ContactPoint April 2010 Link Documents Once a Consent whether it was given or denied has been saved you can link documents to it You need to click on the particular Consent at the bottom of the Child Carer Details screen Consent To Store Details Of Person Over 18 On ContactPoint Consent Given Date Recorded 10 02 2010 10 30 Jane Abbot Vinnlg Saurka 10 02 2010 10 30 Add Consent Figure 64 Consent to Store Details of Person over 18 displayed on Child Carer Details screen This will open the details of this consent and you can now link any documents to it You will not be able to edit any other details but you can add a text note in the Memo field if necessary Consent To Store Details Of Person Over 18 On ContactPoint Consent Given dened Person Who Cave Consent Hame Person To Whom Consent Was Given Name Record Consent Details Consent Recorded Date Consent Sought Date Adult Transition Date Meno link Documents Browse Upload Oe Figure 65 Consent to Store Details of Person over 18 on ContactPoint Link Documents Click on the Browse button and find the document you want to link Double click on the file name
104. e Family are currently active It is grouped by Living at if this option has been selected and then Registered at Setting Contact Address Information with Contact Numbers can be seen with the Child information if the Yes radio button has been selected for Contact Info Otherwise the Mail Merge option will show only the Contact Address information The name of the Carer will be next to the Address if a Primary Carer has been set up for the Child otherwise the name of the Child will appear next to it The report options are e Registered at Setting e Affiliated e Living at Setting Postal Area Super output Area Custom Label e Disabled e Ethnicity e Gender e Age by year or month set to 0 4 years by default e Consent Given A Setting based Summary Table and Bar Chart are included with this report An Area based Summary Table and bar chart can be seen if one of the options has been selected for Living At The main total of the Summary Table calculates a distinct count of one individual Child at a Setting or Area Hence the number can vary from manually adding up the subtotals The Total of each Setting is a Reach count of each Child therefore if a Child s Family is affiliated to two other Settings then it will still be counted as 1 Child for the Total that represents ALL Settings Children Registered by Ethnicity Report This report gives a list of children registered by Ethnicity in the selected Settings from the dat
105. e Merge option Figure 88 Admin Merge Now select what you wish to merge If for example you wish to merge Families select this from the left hand side menu by clicking on it You will now see the screen below Merge Families From Merging Family ID To Master Family ID set O set O poses O eso OOO O O Figure 89 Merge Families screen Now select the family you wish to merge from by searching for it You can search using Surname Family ID Street or Postcode Capita Children s Services Merging and Moving 49 eStart 3 37a plus ContactPoint April 2010 Click Find to display the results Merge Families From Merging Family ID To Master Family ID Sumama Smit Surname Femihit l Pamihyto et Figure 90 From Merging Family search results displayed Select a record from the list of results displayed by clicking on it You will notice the record s Family ID is now displayed in the yellow box below Merge Families Frond Merging F aih 1D TefMasier Fanit Hi Salers BADHI DOR Hesiey Gime ELi iLE Figure 91 Selected Merging Family s ID displayed You will now need to repeat the same process for the family you wish to merge to To Master Family ID Famy fh Figure 92 Merging and Master Families both selected Now select Continue Capita Children s Services Merging and Moving 50 eStart 3 37a plus ContactPoint April 2010 The next screen will confirm the merge an
106. e Save which overwrites the current data in the database e Save to New which retains the old UNA as it was before editing creates new records for the UNA data and allows the new UNA records to still be edited e Save and Lock which overwrites the current data in the database and prevents any further editing of the record Capita Children s Services Add on Modules 87 eStart 3 37a plus ContactPoint April 2010 Select UNA to Create If the default UNA is either not suitable or not wanted click Select Carer Children Family UNA in the left hand menu The page that loads will resemble Figure The table contains a list of all templates that exist for the selected member type Details for each template are shown and include information about the template name description the template s creator when it was created if and when any user has modified template To create a UNA based on any of the templates shown simply click the New button in the relevant row UNA Administration Vesna ar eM a oe eH Carer CAS l z z Taare aie Carer Temples oer Era B err Er eii Trus hte fb neocon Carer Ceres Carer Temolate 2 Carer fat le Fake few Template Engineer Figure 164 Select Carer UNA The UNA will open as shown in Figure 163 You can then make all the necessary entries and choose a suitable Save option as described above View UNA History Viewing a UNA s history allows the user to see all UNAs comp
107. e chosen Date Ranges of the Registered Setting It shows all Active and Inactive Children where the Family status is Active It is grouped by Living at if this option has been selected and then Registered at Setting Fields such as Birth weight Gender Ethnicity and Primary Carer of Child can also be seen should there be data for the particular child The report options are e Registered at Setting e Living at Disability e Gender Ethnicity A Setting based Summary Table and bar chart is included with this report An Area based Summary Table and Bar chart can be seen if one of the options has been selected for Living At Child Birth Weight Report This report shows the Children born within the chosen Date Range It shows all Active and Inactive Children where the Family status is Active It is grouped by Living at if this option has been selected and then Registered at Setting followed by the Birth weight range Fields such as Birth weight Gender Ethnicity and Primary Carer of Child can also be seen should there be data for the particular child The report options of this report are the same as for the Birth of Children report above Capita Children s Services Appendix A eStart Reports Extended Descriptions 120 eStart 3 37a plus ContactPoint April 2010 Carers Category Carers Seen Reach Report This report shows individual number of Carers seen at the selected Children s Centre Settings within the ch
108. e report options are the same as for the Monthly Summary Members Seen Reach report The Summary table shows the number of individual Carers Children and Families who have been seen at each Event Activity If the same Member has attended for example three different Event Activities over several weeks in the Setting then as a Reach count that Member will only be counted as one Member reached for the Main Total All Members or Families have to have attended an Event and both active and non active members and families can be seen here Summary Members Seen Volume Report This report displays the number of Carers and Children Seen at the selected Children s Centre Setting within the Event Date Range in a Summary Table format Both Active and Inactive Carers and Children with Active or Inactive Family status are displayed All Members or Families need to have attended an Event The report is first grouped by Living At if it has been selected then by Seen at Setting The report options are the same as for the Monthly Summary Members Seen Reach report The Summary table shows the number of individual Carers Children and Families that have been seen at each Event Activity The number of times a Family has been seen at each Event Activity is counted in the Summary Table For example a Family attending two different Event Activities over three weeks in one month would be six This is a Volume count Capita Children s Services Appendix
109. e the report is run A child s information will only show if both the Child and the Family are currently active It is grouped by Living at if this option has been selected and then Registered at Setting followed by Ethnicity The report options are the same as for the Children Now Registered Report above Contact Address Information with Contact Numbers can be seen with the Child information if the Yes radio button has been selected for Contact Info Otherwise the Mail Merge option will show only the Contact Address information The name of the Carer will be next to the Address if a Primary Carer has been set up for the Child otherwise the name of the Child will appear next to it A Setting based Summary Table and bar chart is included with this report An Area based Summary Table and Bar chart can be seen if one of the options has been selected for Living At The main total of the Summary Table calculates a distinct count of one individual Child at a Setting or Area Hence the number can vary from manually adding up the subtotals The totals are a count of Children by Ethnicity and Setting Living At If a Child s Family is affiliated to two other Settings then it will still be counted as 1 Child for the Total that represents ALL Settings Capita Children s Services Appendix A eStart Reports Extended Descriptions 119 eStart 3 37a plus ContactPoint April 2010 Children Registered by Disability amp Special Needs Report T
110. ection Warnings This is used for Care Workers who may visit certain sites which may have restrictions or other aspects they need to be aware of Clicking on Update Warnings will allow users to add a warning against the family record Warnings Beware of Dog Visit in Pairs Figure 59 Update Warnings Select a Warning description from the list in the lower box by clicking on it Your selection will now appear in the warning box above You can remove a Warning from the upper box in the same way by clicking on it to move it back to the lower box To finish simply click on Save in the bottom left hand corner Warnings Visit in Pairs Beware of Dog Update Warnings i Figure 60 Add Warnings Administrators can add in more Warning descriptions if needed through the Admin section Capita Children s Services Carer Record 34 eStart 3 37a plus ContactPoint April 2010 Delete a Carer It is not recommended to delete carers from the system as this information may be required for reporting purposes However if a carer has requested a deletion of their account then it can be removed Firstly the status of the individual will be set to active this will need to be changed to inactive Click on Save and a Delete button will appear this allows you to remove the person from the system Status Inactive Reason unknown Date Joined 01 Dec ember 2001 Warnings no selection Figure 61 Delete a C
111. ed Event Date Range The report options are e Seen at Setting e Living at Setting Postal Area Super output Area Custom Label e Date Range set against the Event Start and End Date e Member Type e Disabled e Ethnicity e Gender It includes two Summary Tables that count the number of times Carers or Children have not attended an Event Activity and they are either by Setting or Living At The second Summary Table by Area will only show if the Living At option has been selected Mothers Not Seen This report shows the number of Mothers who have not attended an Event Activity for which they were registered The Events all took place during the first two months after the birth of their child It will only show the Mothers who are active and also have an Active Family status The report is grouped by Living At if this option has been chosen followed by Seen at Setting The report options are the same as for the Carers Not Seen report It includes two Summary Tables that count the number of individual Mothers who have not attended an Event Activity by Setting and by Area Living At The Area Summary Table will only show if the Living At option has been selected The main total of the Summary Table calculates a distinct count of one individual member at a Setting or Area hence the number can vary from manually adding up the subtotals Children Who No Longer Attend Their Registered Affiliated Setting This report shows children who
112. ed up to a year after the date of death The only inactive records where information will not be sent to ContactPoint are those where the inactive reason indicates that they were added as a test in error or are duplicates ContactPoint Stop Notice This check box is only relevant if the carer is aged between 18 and 24 and consent has been given for their details to be stored on ContactPoint If a child or young person has a Stop Notice against them no data will be sent to ContactPoint for them A Stop Notice can either be set manually by ticking the box on this screen or can be automatically set by being included in an acknowledgement from ContactPoint Anyone aged 18 or over will normally have an automatic Stop Notice unless consent has been given Under certain circumstances a Stop Notice can be overridden Please see the topic Whose Records are sent to ContactPoint on page 77 for further details Left England The Left England checkbox also relates to ContactPoint and is only relevant if the carer is aged between 18 and 24 and consent has been given for their details to be stored on ContactPoint Only children young people that live in England can have their details sent to ContactPoint You should tick the Left England box if you know that they have left England and do not intend to return within three years If an address has already been recorded for them if necessary you can tick this box even if you do not have their new address outside
113. eeds to be selected when entering a new address as this report will only pick up address changes with a Moving In date The report is grouped by Registered at Setting then sorted by age 9 For detailed descriptions of all the UNA Reports please see Appendix A UNA Report Descriptions on page 116 Registration Reports Carers Joining Children Joining Carers And Children Joining Families Joining Capita Children s Services Shows Carers who joined between dates Active and non Active Carers shown Shows Children who joined between dates Active and non Active Children shown All Children displayed in this report must have a DOB entered Shows Carers And Children who Joined between dates Active and non Active members shown Shows Families who joined between dates Active and non Active Families shown Reports 109 Event Reach Volume Reports Events Outcome Events Reach Events Reach by Ethnicity Events Reach By Activity Events Volume Events Volume By Activity Events By Activity With Anonymous Members Seen by Ethnicity Provider with Events Basic Provider with Events Detailed Members Seen by Provider Members Seen by Provider and Setting Non Attendance Reports Children Not Seen Carers Not seen Appointments Missed Mothers Not Seen Children Who No Longer Attend Their Registered Affiliated Setting Carers Who No Longer Attend Their Registered Affiliated Setting
114. eeds to choose from Special Needs Fine Motor Hearing Learning Locomotion beset Special U USU Figure 57 Update Special Needs Select a Special Need from the list in the lower box by clicking on it Your selection will now appear in the Special Needs box above You can remove a Special Need from the upper box in the same way by clicking on it to move it back to the lower box To finish simply click on Save in the bottom left hand corner Administrators can add in more Special Needs if needed through the Admin section Capita Children s Services Carer Record 33 eStart 3 37a plus ContactPoint April 2010 Disabilities To update this information please click on the Update Disabilities button You will now have a list of Disability descriptions to choose from Disabilities D2 Blind Partially Sighted Deaf Hearing Impairment Disabled Unspecified Mental Health difficulties Wheelchair use Mobility difficulties Upiste Disabilities Figure 58 Update Disabilities Select a Disability description from the list in the lower box by clicking on it Your selection will now appear in the warning box above You can remove a description from the upper box in the same way by clicking on it to move it back to the lower box To finish simply click on Save in the bottom left hand corner Administrators can add in more Disability descriptions if needed through the Admin s
115. elect Fields to Export Export Headers Export File Download Do pou want to open or tare this file bh Name eSbart_daba ceyv 7 Type Microsoft Office Excel Comma Separated Values Fil From wi eskarksecure oor HH Create New List otreetho Dependent Street Mainstreet While files fom the Internet car be welul some files can potentially Town ham your computer If pou do not treet he source da not apen or ma 1 a a Courly save this file what s the isk Postcode Figure 139 Confirming the export to Excel Capita Children s Services Manage Lists 69 To CTF eStart 3 37a plus ContactPoint April 2010 Clicking on Open will export the data to Microsoft Excel De GE yes bet ipaa peh pas ie te Odg h7 wera rt4H Ot rin i FP Cee es See oe A al gt AAO AO banana Baldo LL Ore i Gist an Serene Wiirvdae Baca id GSN 3 AAA sATA dia Ghi Pena Lami aa LST EY Theytergh Clie Winia Aati ad a a m 4 AAS SAKOT paba Shpim fenge CEH PP be 10 Soot Shree Wellgo Plate Su Sar AAE AA en ShA Fenaa Crai eau Te HE Pil Cie Timi Elda Su Bo 5 AAD AAE Try bea FP Con Mi 47 Ramesan dren Weld Bli L r P jo 1 F 13 li E iT in 13 a Eg pr FE E w dr B i Eg i EE a E E ar E Eo a l CEEE E E la EE Priddy Figure 140 eStart data exported to Excel Using this option you can export the list to an XML file
116. elected as a report option This Summary Table is simply grouped by Ethnicity with the chosen Settings running horizontally across All the Summary Tables calculate a Reach total which only counts an individual Member once even when they have visited several Event Activities over several Children s Centre setting The Setting and Area bar charts are by Ethnicity Capita Children s Services Appendix A eStart Reports Extended Descriptions 135 eStart 3 37a plus ContactPoint April 2010 Events Reach by Outcome Report This report shows a count of individual Members who have attended an Event Activity at the selected Children s Centre Settings between the chosen Event Dates It includes a column showing the Outcome Type of the Event Activity The report is grouped first by Living At if this option has been selected and then Registered at Setting followed by the Event Activity The subtotals show a Volume Count of Members who have attended all the Event Dates without coloured blue and with the Anonymous members who attended coloured green Both Active and inactive Members within active and inactive Families are displayed in this report The report options are the same as for the Events Reach report There is only one Summary Table for this report It is grouped by Setting and Event Activity as rows with the Outcome Type and Outcome Descriptions horizontally Members Seen by Ethnicity Report This report shows both Rea
117. electing any course this following message is displayed Windows Internet Explorer A Please select at least one course Lx Click the TCP Courses tab to see the saved courses To see details of the course dates and carer attendance select one of the courses from the list box TCP Courses OuUrses List of Courses i Cr Event Date Attended Windows Course 20 11 2008 21 11 2008 24 11 2008 25 11 2008 26 11 2008 27 11 2008 OBO808 Figure 205 Carer TCP Course Date and Attendance details Capita Children s Services Add on Modules 106 eStart 3 37a plus ContactPoint April 2010 Reports Reports Overview The Reports section within eStart provides a method to produce a wide variety of reports to suit your needs The Reports menu can be found on the left hand side of eStart Reports S Children ab Carers E s5 Families E Sy UNAS a 7 RegistrationiJoining H E Event Reach volume E Non Attendance 9 Pregnancy amp Birth E Breast Feeding A Health a Careworker H a Development Plan Sure Start H af Custom Fields H s Hard To Reach a Events by Aims H SS custom Query Figure 206 Reports tree view menu 9 For descriptions of all the eStart Reports please see Appendix B eStart Reports Extended Descriptions on page 116 Types of Report There are two kinds of reports Reach The output is determined on an individual count e g if an individual is se
118. en Street Hat w Capacity Pragquernioy uae ariy wi Fam Points Group Commueny Heakheare Milde Theme ine eeerlicn a Seduce Smog Acoess Group Perrone Cewlapment w Se mesthy Outen Typi Erjey and Ache ECM aa el cea re iii To handheld HONE w E igh pated Egniibodsn PCr Athiya manoma W al pang Ems Figure 98 Event Details The description and setting fields are mandatory all others are optional You can tick the TCP checkbox to identify the event as part of a TCP course See the TCP section for more information on this and or assign aims to the event Once the data has been entered and saved select Add Date from the left hand menu Add date for Painting for meditation Date 2201 oe w F ie peri Tipe Peart ENA CED C al day evem Painting fr meditation ted Time ot w Op add Dati Panting for new af Add Beart Typo Qutcame Trpe Enjoy and Achieve E oe oes T piopi Woa TE Month view T falc Alter Figure 99 Adding a date for an event You can input a date in the future this will allow you to register members for the event these are Registrants If this is a date in the past this screen will be displayed Past events for Painting for meditation Diese Archived dmy nih 20 l Hon i ro ea anu Gilnoted Pier arn ner hapa nwa 26 02 09 10 0090 reba Mamie Reem Co Caer ert med te nea ae Lectern Seer Rinjoy and Achie ct Rech ft j ammm am paee TO E ee e e E a e Figure
119. en at an event six times attended six different events or three events twice each they will only be counted once this will be shown as 1 Event Details are not included in Reach reports since the details will not match the numbers of people attending Volume The output is determined on the amount of times an individual appears e g if an individual is seen at an event six times attended six different events or three events twice each this will be counted 6 times Event Details are included in Volume reports since showing the details of these reports will match the number of people attending Capita Children s Services Reports 107 eStart 3 37a plus ContactPoint April 2010 Children Reports Children Seen Reach Children seen between dates No details on events Children Seen By Age Reach Children seen between dates grouped by Age Range No details about events Children Seen By Activity Children seen between dates grouped by Activities No details on Reach events Children Seen By Activity With Children seen between dates grouped by Setting and Events The Anonymous total number of Anonymous Children attending each event is also shown Both Active and Inactive Children are included Children Now Registered By Children registered grouped by Ethnicity Active members only Ethnicity Births of Children Shows birthdays weights and names of children born within date range Carer Reports Carers Seen Reach Carers
120. en within that Family will also be displayed Contact Address Information with Contact Numbers but without any Contact Name can be seen when the Yes radio button has been selected for Contact Info The report options are e Registered at Setting e Living at Setting Postal Area Super Output Area Custom Label e Date Range set against the Family Joined Start and End Date e Disabled e Ethnicity A Summary Table of the Families Joined from the chosen Registered Settings is included in this report An Area Summary Table can be seen if a Setting Postal Area Super output Area or Custom Label has been selected for the Living At report option The main total of the Summary Table calculates a distinct count of one individual family at a Setting or Area The bar chart displays the Reach subtotals for each Setting but not the Total of all Settings Carers amp Children Joining Report The Carers and Children Joining report shows the Members who have joined the Setting within the Date Range Active and inactive Members from active or inactive Families will appear in this report A Member Type column allows you to distinguish between Carers and Children Carers or Children will appear in this report even if they have not filled in their Date of Birth The report options are e Registered at Setting e Living at Setting Postal Area Super Output Area Custom Label e Date Range set against the Family Joined Start and End Date e Disabled e
121. enter the new name in the appropriately labelled box check the confirm box and click Rename Selected Node This will reload the page with the new changes in effect UNA Template Modification a ee ee Picate Bater Details For The Teniplaie You are Working On Tempimas Mama Carer Templis 2 THA i acd Care Pere het Dimp i Hember Type Care st ALERT i Fiease Seve Behare Sinyung Soore Valued Aote Dragnig and Groping May fake Same Fire in addition any Formatting on odes Will ie toot After Grag Drop Nole Red Tert in Modes Weis that espondes Already Baia for the Rode wid Therefore Should Mot le Changed Confers Reangenine of hoda gt Section 1 New Node Figure 171 Rename Node Make Exclusive Make Exclusive means to make a section mutually exclusive so that only one of the child nodes can be selected as an answer This will not work with nodes whose children have children This allows questions where only one answer is appropriate to have the actual answers limited to one item instead of relying on whoever is filling it in to only tick one box Capita Children s Services Add on Modules 91 eStart 3 37a plus ContactPoint April 2010 To make a node mutually exclusive select the node and then click the Other button then click Make Exclusive This should change the text of the node to be bold and italic If this is not the case then the node is most likely not mutually exclusive check on the page for any error
122. eports 108 121 Carer TCP Courses 105 Carers amp Children Joining Report 130 Carer s Address and Languages 12 Carers Category 121 Carers Joining Report 131 Carers Not Seen Report 138 Carers Now Registered Report 123 Carer s Record Additional Details 38 Carers Seen Reach Report 121 Carers Seen Volume Report 122 Carers Seen by Activity Reach Report 122 Carers Seen by Activity Volume Report 122 Carers Seen by Activity with Anonymous Report 123 Carer s Smoking History 13 Carers Who No Longer Attend Their Registered Affiliated Settings 140 Careworker Category 143 Careworkers and Events Reach Report 143 Careworkers and Events Volume Report 143 Careworkers and Events Summary Reach Report 143 Careworkers and Events Summary Volume Report 144 Careworkers and Hours worked at Events Report 144 Case Management 44 Change an Address 21 Changing Your Security Answers 2 Child Add 14 Additional Details 43 Birth 43 Carers 15 41 Child Protection Register 42 Details 40 Development 43 Health Details 15 Merge 49 Referrals 44 Child Birth Weight Report 120 Child Details 40 Child Details ContactPoint 80 Child Details Tab 80 Child Protection Register 42 Children Act 2004 76 Children Category 116 Children Joining Report 131 Children Not Seen Report 138 Children Now Registered Report 119 Capita Children s Services 167 eStart 3 37a plus ContactPoint April 2010 Children Reach Report 148 Children Registered by Disabili
123. eports are available through the Reports menu Custom Fields allows you to generate reports on statistical data If one of the fields has been ticked a report can be run to produce a list of all families who had this option ticked Administrators can add in more fields through the Admin section i arruhy Dm Pap See E oF ACK PF Motes Criteria in Groep alua foptianal Disabled Children LI lone Parent 0O hao Consent Given L E 7 Pa WA Phin cone rece Aagectratien beer Heid Teenage Paren Figure 48 Family Custom Fields Hard to Reach The Hard to Reach section works similarly to Custom Fields It records information about a family to highlight if they meet certain criteria for reporting When a report is generated it will pick up all families who have had one of these fields ticked on their record Click on a box to select a criterion You can choose more than one When you have chosen a criterion you will then be able to type into the Value field if you wish You will then need to click on the Save button Administrators can add in more fields through the Admin section Famil Criteria In Group Value optional Families from minority ethnic communities mi Families of asylum seekers Families with domestic violence Family living in poverty Family living in temporary accommodation Family with disabled child ren Family with disabled parentis Lone parent family Teenage parents Bae te ef Workless
124. equests 26 Setting Involvement Details 18 Setting up Accreditors and Qualifications 100 Smoking History 32 Carer 13 32 Smoking Record Report 142 SMS Messages 62 68 73 Capita Children s Services 171 eStart 3 37a plus ContactPoint April 2010 Special Needs 33 Start From Scratch 90 Static List 64 Status 30 Stop Notice 11 14 31 41 77 Summary Notes 26 Summary Members Seen Reach Report 126 Summary Members Seen Volume Report 126 Summary Tab 26 Support 1 Sure Start Category 146 Sure Start Reports 111 146 T TCP 100 Accreditors 100 Add Course 102 Add Edit and Delete Registrants 104 Attendees 104 Care Workers 104 Carers 105 Course Attendance 106 Delete Course 103 Edit Course 103 Members 104 Qualifications 100 Register Carer for Course 105 Technical Support 1 Template SEF 96 UNA 89 Text Messages 62 68 73 The People Search Facility 4 To CTF 70 To Excel 69 Training Centre Plus 100 Types of Report 107 U UNA 86 Assign Score Values 94 Create Default 87 Create New 87 Create New Template 89 Maintenance 89 Modify Existing Template 92 Reports 109 127 153 Save 87 Score 94 Score Administration 94 Select UNA 88 Template 88 89 92 Index eStart 3 37a plus ContactPoint April 2010 Template Administration 89 Whose Records are sent to ContactPoint 77 View History 88 Wildcard 5 UNA Universal Needs Assessment 86 UNA Blank Form Report 127 154 UNA by Overweight Score Report 128 157 UNA
125. er 18 on ContactPoint 35 Additional Details for a Family 21 Address Change 21 Family 9 Address and Languages 38 Address Details 9 Adult Transition Date 35 76 Affiliation Details 18 Affiliations 10 18 Request 7 Anonymous Members 54 Answering the Security Questions 1 Append 66 Appointments Missed 139 Assign Score Values 94 Capita Children s Services 166 eStart 3 37a plus ContactPoint April 2010 Attendees 52 54 Audit Log 46 Audit Log and Access Log 28 Audit Log Report 112 149 Audit Logs 112 149 B Benefits 33 Birth and Development 43 Birth Details 15 Birth of Children by Weight Report 141 Birth of Children Report 120 Births of Children by Weight Report 142 Births of Children Report 141 Breast Feeding 15 Breast Feeding Category 142 Breast Feeding Reports 111 142 Build or Update a Template 97 C CAF 44 76 Calendar 58 Day View 59 Month View 60 Week View 59 Care Worker Add to Event 23 54 Merge 49 Reports 111 143 TCP Courses 104 Time Spent on Event 56 Care Worker Reports 111 143 Care Workers working with Dev Plan Targets Report 145 Carer Add 11 Additional Details 38 Address 38 Address and Languages 12 Benefits 33 Delete 35 Details 29 Disabilities 34 Health 38 Languages 38 Merge 49 Name History 30 Parental Responsibility 15 41 Pregnancy 19 39 Referrals 44 Reports 108 121 Smoking History 13 32 Index Special Needs 33 TCP Courses 105 Warnings 34 Carer Details 29 Carer R
126. ers Childrer Order By Surname v i a z OZA All Members of Family Tr Results 10 l Search Reset Male Female ane Doe Unknownlay Doe Member Inactive BakeSee Figure 5 Search for a Person Search Criteria Capita Children s Services Find People eStart 3 37a plus ContactPoint April 2010 You can search using part or all of a name postcode family ID number etc It is better not to make your search too specific e g type in Jon instead of Jones and SL4 instead of SL4 5AA but you must enter at least two characters in any field when you are searching You can use the symbol as a wildcard in eStart searches This means that if you enter instead of a character the search will act as if the is any character including an apostrophe or space e g using D in the surname field would result in all the surnames starting with D Davies D Angelo etc The wildcard is particularly useful when searching for a name such as O Connor that might have been entered either as O Connor O Connor or Oconnor By entering O the search will find all of these versions Entering just i e the required minimum two characters will return all results that meet the other search criteria You can also choose whether you wish to see all the members of the family and whether you would prefer 10 50 100 or even 500 results displayed Search Results Once you have the results if you would like
127. ers H User View 29 01 2009 Admin Usar Test note view 29 01 2006 Teri allen Admin User Test note 2 Asa Figure 43 Notes History tab This gives details of any general notes and allows you to add new notes via the Add Button When you click the Add button a text editor opens to allow you to add your notes Carer Judy Smith ID012329 Motes History E summary EP ere mle att fidenin cer Tatana vire 2 0L 2008 Teri Allen fuienin User Test mote Note Date 28 01 2009 E Care Workers na selection ide Health Visitors o erect oO R Z ja Aae BEES EFE Ar Lag aw a A Adh Fert al Siz w _fomnartng we Style v inet kd I Figure 44 Individual Note History When adding a General Note in the Notes History you can select the date and relevant Careworker or Health visitor before clicking Save to complete You can also view existing notes by clicking the view option to the left of the note date This will present you with a similar screen detailing the full text of the note selected Carer Judy Smith ID012329 Notes History ConfidentialNates Summary Care Hote Date coe User Mot one Mate Workers JH user ote View 28 01 2009 Admin User Test note View 24 01 2009 Teri Allen Admin Usar Test note 2 NoteDate amz JA Care Workers Health Visitors no selectior O a lal III iii ryt adi BE 7 U a Gd de lt P SS SS SS eis 2 amp la a
128. erview 76 Index ContactPoint Search Screen 79 Cost Effectiveness 84 Aims 85 Costs 84 Criteria 85 Reports 86 Targets 85 Costs 84 CPR History 42 Create Default UNA 87 Create New List 62 Create New Template 89 Create New UNA 87 Create or Update a SEF 98 Criteria Targets and Aims of an Event 85 Criteria Targets and Aims Editing 85 Custom Fields 27 112 Custom Fields Category 147 Custom Fields Reports 27 112 147 Custom Query Report 112 Custom Report 147 D Date of Death 31 Day View 59 Delete Involvement 19 Registrants 104 TCP Course 103 Delete a Carer 35 Dev Plans amp Due Dates Report 145 Development Plan Category 145 Development Plan Reports 111 145 Digipen 82 Disabilities 34 Disputes 81 Duplicate Event 53 60 Duplicates Merging 49 Dynamic List 64 E ECM 76 84 Edit Registrants 104 TCP Course 103 Edit and Submit Your Form 83 Edit TCP Course 103 Electronic Registration 82 Edit Form 83 Getting Started 82 Search for a Form 82 Submit Form 83 Capita Children s Services 168 eStart 3 37a plus ContactPoint April 2010 Email 62 68 72 List 68 Messages 72 End Involvement 18 19 eNurseries 41 Event Attendees Registrants 54 Event Details 53 Event Outcomes 56 Event Reach Volume Category 132 Event Reach Volume Reports 110 132 Event Recurrence 60 Event Type Report 148 Events 52 Add 52 Attendees 54 Calendar 58 Dates 53 Details 53 Duplicate 53 60 Events by Aims Reports 112 148 Fa
129. es It allows authorised staff to use a search facility find out which other agencies or services are working with the same child or young person so making it easier to deliver more coordinated support Only contact information is held as specified in Section 12 of the Children Act 2004 The details of the actual support provided by the other agencies or services are not held on ContactPoint The following information is stored 1 Name address date of birth gender and a unique ID number 2 Name and contact details of anyone with parental responsibility for the child 3 Contact details for basic services working with the child including educational setting e g school and SENCO of these only the association with a Children s Centre is sent from eStart 4 Contact details name if known address and telephone number for other service providers that have had professional interactions with the child for example a health visitor or social worker These are added over time as they occur This information includes whether a practitioner is a lead professional and if they have carried out an assessment under the Common Assessment Framework CAF In most cases the information will be held until a child s 18 birthday however some care leavers or those with learning difficulties can under certain circumstances remain on ContactPoint until they reach 25 or a date between their 18 and 25 birthdays that has been defined as their A
130. es of an existing SEF can be modified by choosing the corresponding Rename button which displays the following a Andys SEF Test Using Template 01 04 2000 0 05 2008 Figure 185 Edit SEF s You cannot change the assigned Template at later stage If you have just added a new SEF you will not be able to rename it or change the dates until you have logged out of eStart and logged back in again A new SEF can be added by clicking the Add New button to display the following SEF Title Using Template Please Select the Template to use Start Date Null End Date Null Figure 186 New SEF Enter the SEF title choose the template to use and select the start and end dates Click the Save button to create your new SEF Capita Children s Services Add on Modules 98 eStart 3 37a plus ContactPoint April 2010 Run SEFs Any authorised users can access SEFs from the Run SEFs option under the SEF Builder menu Selecting Run SEFs will display the following Setting no selection Please Choose Setting Figure 187 Choosing a SEF Setting Select the setting from the Setting drop down This will display all the SEFs available for the selected centre as below Setting Setting 1 Childrens Centre es ee ie Figure 188 Run SEF for Selected Setting Clicking the Run SEF button allows you to complete the SEF for the selected centre as follows SELF Evaluation f
131. es under Contact Info before running the report Number of Completed UNAs Registered at Seting Area lived in All Areas Carer Template Family ID ID000503 MemberID FirstName Sumame IDdoOTOS Anna Cooper Family ID IDO00649 Member I gt FirstName Sumame 10011004 Michael Bennet 10011004 Michael Benneti Health Visitor Joan Booth Created Date Completed Date 15 05 2009 15 05 2009 Health Visitor Melissa Balley Melissa Bailey 20 03 2008 1 03200 20 03 2008 18032008 Completed Carer UNAS 3 Family Tem plate Family ID ID000303 MemberID FirstName Surmame Health Visitor Created Date Completed Date IDDO070S Anna Cooper IDOO0842 Terry Gooper 10010518 Faul Cooper 100410617 Frank Cooper Family ID IDO006 49 Member lD FirstName Sumame Ib011003 Katherine Bennet IDOA1004 Michael Bennett 10011005 Roy Bennett 1b0d11003 Katherine Bennet IDOA1004 Michael Bennett 10011005 Roy Bennett Figure 219 Completed UNAs Report output Capita Children s Services 159 Health Visitor Judith Gardner Judith Gardner Judith Gardner Judith Gardner Judith Gardner Judith Gardner 15 05 2009 1505 2009 15 05 2009 15 05 2009 Created Date 20 03 2008 20 03 2006 20 03 2008 20 03 2008 20 03 2008 20 03 2006 15 05 2009 15052009 15 05 2009 15 05 2009 Completed Date 2VWOs 2008 27 04 2008 2 V03 2008 21 03 2008 2103 2008 2V05 2006 Appendix B UNA Report Descriptions eStart 3 37a plus ContactPoint April
132. ess Name History if you have the correct permission levels set for your account The following screen will now be displayed Please complete all the necessary fields A Reason for Change must be chosen otherwise it will not save Date of Change 27 Qetober 9000 w Mew First Name Timet _ Oo New Miidle Name New Surname Abbot O O O OOOO O Hew Alias Reason for change Hotes Figure 53 Name Change Details Administrators can add in more reasons through the Admin section This dropdown determines whether an individual Carer or Child is Active or Inactive and if they are Inactive a reason for this The entries in this list will have been defined by a Console Administrator If you are selecting an Inactive entry it is important to choose the correct one as if the ContactPoint funcionality is in use this choice will determine whether or not information about this person is still sent to ContactPoint and if their record is archived from ContactPoint For all real people if they are made inactive on the system even if this is due to their death it should still be possible to send information to ContactPoint i e Communication to ContactPoint must continue The Communication to ContactPoint options that can be set by a Console Administrator for an Inactive status are e Continue Communication with ContactPoint information for the person is still sent to ContactPoint e Cease Co
133. etic Theory Course 10 01 2009 C Advanced 16 02 2009 Figure 203 TCP Available Courses tab The Available Courses tab shows the Course Name Start Date and a Register box The Register tick box indicates whether or not the course is available and allows you to register the carer onto the course e lf the box is empty and has a pale outline then it has not yet been enabled and the course is not available to register the carer In order to enable the tick box you need to go to the Events section to add Members and Care Workers to this course e If the box has a dark outline then it is enabled and you can register the carer to the course Capita Children s Services Add on Modules 105 eStart 3 37a plus ContactPoint April 2010 After you tick the Register box you should click the Register button to save this carer to this course A pop up message will be displayed Windows Internet Explorer YD re you sure you want to register this carer with this coursetsi m When you click OK the screen will now be displayed as below Note that the Registered tick box is now ticked and disabled for the selected courses TCP Courses Windows Course 20 11 2008 52 events 20 11 2008 c 03 12 2008 Financial Accounting Course 03 12 2008 High Level Maths 08 01 2009 Magnetic Theory Course 10 01 2009 C Advanced 16 02 2009 egister Figure 204 TCP Available Courses tab with Registered Courses If you click the register button without s
134. etting volection Hide a Calendar 7 Day View Project Leader no sohiri ar Start Time i 7 RET Maa Providers Duration min T Month View TI Calgndae Pier Capacity Family Ponts Location reo electron kd mi duaa Smaking girsi Frequency inc selection h C Fitness chilii ponm Group ima selection C Witness Aduh Palmin Thame mo selection se alms aS econ carbo A Gr i lation L Keep Children Safe Manage Lists ccess Group mo selection sa C imereve Computer Literacy j j hal Outcome Type no selection SS E Hatin Regetratons a wie r O Bevelog Sall Corhdinga TEP C Figure 97 Add New Event Type Enter the information for this event on the Event Details screen selecting entries from the drop downs where they are provided You must enter at least a Description and a Setting To add Providers you must first select a Setting Then click on the Update Providers button to open a list of all Event Providers for the Setting you have chosen Click on the Provider s to add them to the list for this event in the upper box then click on Update Providers again to close the lower box Administrators can add in all dropdown fields and providers through the Admin section Capita Children s Services Events 52 eStart 3 37a plus ContactPoint April 2010 Event Details Description Home Visit a cebim Hirde a Project Leader Kerin Dale w Start Tine Pe Provider At Burst Duration mirna 20 Location Guv
135. g Postcode Super Output Area or Custom Label is an optional selection The Score Type name needs to include Nicotine and the Score Details Classification must be set in order for data to be displayed on this report therefore Nicotine must not be included in other Score Type names The report shows the Score and Classification of each UNA answered by the Carer The Creation Date of the UNA can be seen next to the Score The highest score that can be obtained is 10 UNA by Overweight Score Report The UNA by Overweight Score must have the Registered at Children s Centre Setting and the UNA Creation Date Range selected before running the report Living at by Setting Postcode Super Output Area or Custom Label is an optional selection The Score Type name needs to include Overweight and the Score Details Classification must be set in order for data to be displayed on this report therefore Overweight must not be included in other Score Type names There are currently ten Question Items that can count towards the Likelihood of being Overweight Members can select one or many Question Items under Depression and this will count as one however many have been selected The same applies to Mental Health The other eight are all counted as one The maximum score a UNA with Overweight Question Items can obtain is ten for each Family It can however exceed ten if the UNA Creation Date Range is wide and so many UNAs with Likelihood of being Over
136. h G Birth amp Dev S Addr amp lang Custom Fields Hard to Reach er Activities a Referrals child Notes E Child UNS Figure 80 Referral node Clicking on Referrals will bring up a screen which lets you view or edit existing referrals or create new ones Child Debra Jones Referrals Referral Details Date status Date 29 January 2009 29 January 2009 Open a 2a0y GISEN Referred by Lori Allen 26 January 2009 Open Reason Child Safety Project Action taken Appointment made for 14 Appointment date 13 January 2009 who 4mina Begum Consent Verbal CAF Completed By Deborah Anderson Lead Professional Helen Anderson Figure 81 Referrals screen A summary of the highlighted referral appears on the left To highlight a different referral simply click on the relevant referral s date in the date column To edit the selected referral click the Edit button To add a new referral click the Add button When you click the Edit or Add button the Referral and Case Management screen will be displayed Referral and Case Manag Referral for Debra Jones 201 20083 Date of Referral Reasoari ino sebection ino selection Action taken ino peheni Apphiniment date ino selection AONE with ino selection CAP completed byi ino selection Date CAP closed Lead professional ino celection Consent no selection Mobes Figure 82 Referrals Case Management To add or edit a referral simply
137. have not attended a setting to which they are registered or affiliated For each setting it reports all children who are registered or affiliated and who have not attended any course or event in the last 90 days Only children who were registered or affiliated more than 89 days ago will be reported The report can be run for a single setting multiple settings or for all settings The report can be run for active children only inactive children only or both active and inactive children If both active and inactive are chosen a column is included on the report to show whether the child is active or not The report has a summary mode that will show the number of absent children at each setting D The information on the Registration and Affiliations Details page is used to determine whether a child is registered or affiliated to a setting and when that registration affiliation started Capita Children s Services Appendix A eStart Reports Extended Descriptions 139 eStart 3 37a plus ContactPoint April 2010 Carers Who No Longer Attend Their Registered Affiliated Setting This report is the same as for Children Who No Longer Attend Their Registered Affiliated Setting see above but it is for carers This report shows carers who have not attended a setting to which they are registered or affiliated For each setting it reports all carers who are registered or affiliated and who have not attended any course or event in the last 90
138. he Carer Details screen will only be active for children aged between 17 and 24 To complete consent details for ContactPoint for a child aged over 17 click the Add Consent button which is available on the Child and Carer Details screens See Adding Consent to Store Details of Person over 18 on ContactPoint on page 35 CPR History CPR is an abbreviation of Child Protection Register If you click on the CPR History button you will see the following pr History hide This child has no cpr history click on Change Cpr History to create one Figure 76 Child Change CPR History When you select Change CPR the following screen will be displayed Hame Almena Arif TEET i ae F SO 2009 Em nonad abies OnAegister a Date of Change PVORI009 Figure 77 CPR History Details The On Register tick box controls whether or not this information is visible on the Family screen You can use this to indicate when a child is put on or taken off the register including the date of the change adding notes if necessary A reason must be specified to ensure this is saved correctly Administrators can add in any additional reasons through the Admin section Capita Children s Services Child Record 42 eStart 3 37a plus ContactPoint April 2010 Child s Record Additional Details Family S s Current Family A The menu on the left hand side can be used to Carers add in more information on the child E a Many of the opt
139. he Living at option has been selected and includes the additional Event Month grouping A bar chart for the Setting by Location and a bar chart for the Area by Location are at the last two pages of the Summary View option Capita Children s Services Appendix A eStart Reports Extended Descriptions 134 eStart 3 37a plus ContactPoint April 2010 Events Reach By Theme Report This report shows a count of individual Members who attended an Event Activity at the selected Children s Centre Settings between the chosen Event Dates by Theme The report is grouped first by Living At if this option has been selected and then Registered at Setting followed by Theme and then Event Activity Both Active and inactive Members within active and inactive Families are displayed in this report Various subtotals are provided with this report Even though it is a Reach report which counts only once when an individual Member attended several Event Activities over several Themes it does show Volume subtotals The Volume subtotals all have a light coloured background and they count the number of times a Member has attended an Event even if it is for the same Event Activity Four Summary Tables of Members Seen at Events from the selected Settings are included in this report e The first Summary Table is grouped with the rows as Location and the Seen at Setting set as columns e The second Summary Table is also for Setting but includes the Event M
140. he given Start Date The Date Range is based on the Start and End Event Date Careworkers and Events Summary Volume Report This report shows the Summary Table instantly and it is grouped by Settings seen at followed by the Careworker and then separated into New and Existing Carers or Children The report options are e Seen at Setting e Living at Setting Postal Area Super output Area Custom Label e Date Range set against the Event Start and Event End Date e Activities Event Reporting Group Group Event Provider Location Theme Outcome Type Access Group The Summary Table counts how many times New and Existing Carers or Children have been seen for all the Event Activities at the Setting for each Careworker Carers and Children are classified as New when their own Joined Setting Date is the same as the given Start Date The Date Range is based on the Start and End Date Careworkers and Hours worked at Events Report This report shows how long Careworkers have spent within the selected Date Range on Event Activities for a particular Setting It also shows which members have attended the Event Activities The Event Duration needs to be entered in order for this report to give the time spent at each Event and Setting for a Careworker This report has the same report option as the Careworkers and Events Reach Report The Summary Table counts how many times the Careworker has been at each Event The Subtotal and the Main total count the
141. he screen or the Change Date option at the top Figure 115 Calendar User CPFRS Engineer logged in at 14 40 Figure 116 Events Day View Week View This will display all the events with Monday being the start of each week 28 April 4 May 08 00 09 00 Baby Yoga WWEC SW 02 00 09 00 Ante Natal Post Natal SW 29 April 02 May 15 00 16 00 Salsa for Ayr olds WP 13 00 15 00 Ante Natal Post Natal SW Figure 117 Events Week View Capita Children s Services Events 59 eStart 3 37a plus ContactPoint April 2010 Month View This displays all events scheduled for the Children s Centre for the month May 2008 M on 1E Ay i 5 a t 5 uA Poel Pred Hi 3 tal ES I H L mr P oo J fs tad mo i Figure 118 Events Month View Event Recurrence To create a recurring event click the Duplicate button against the event Past events for Kung Fu Pandas l hen Archived Only Results 2 e E TO a ted oofoured rows arn over cApaciry a aura am 4 Se Set pome mh 13 11 08 09 00 120 cel te ites _anansem 2eviivosos on 20 Smolino Ae Reo ear eau auena nen a a i Get iome Aagi 7 11 08 09 00 120 aus ta Anon Figure 119 Past events view screen You will now be in the edit event Duplicate Date screen see Figure 120 below Click on the Recurrence button Note The details of start time end time and outcome type will be carried over for all the events cre
142. hides group trees Export data to different formats Print the report Navigate through pages or jump to a page Search for a record Figure 210 Reports Toolbar Icons Reports 114 eStart 3 37a plus ContactPoint April 2010 Exporting a Report This function allows the report to be exported in the following formats e Crystal Reports RPT e Acrobat Format PDF e MSWord e MS Excel 97 2000 e MS Excel 97 2000 Data Only only data is extracted formatting is dropped e Rich Text Format gt Export the Report Windows Internet Explorer bito ivww estartdenna comerpstalreportviewers Lulhandcry stele cportishog hem fie Eat View gvortes Tooke peip Export Chotans Please seect an Export format from the list Parata w Enter ihe page range that vou want to Expart C A Pages From 1 Lox i oe Trd Figure 211 Reports Export Options screen Capita Children s Services Reports 115 eStart 3 37a plus ContactPoint April 2010 Appendix A eStart Reports Extended Descriptions Reach and Volume Reports Some reports will have the same report name but differ by being labelled as Reach or Volume A Reach report counts an individual Member or Family once e g if a child attended Tumble Tots Event every week over 6 weeks at Setting 1 and Story Time twice at Setting 2 it will be counted as 1 Child for each Setting as well as only 1 Child for the two Settings in total The Main Total of the Summ
143. hild might include for example an adult within the household who is the parent of other children within the same family but not of this child Such people might be carers but would not necessarily have parental responsibility You can now enter further details about the child including Date Joined Status Gender Religion and Special Needs Add Child Date Joined 29 February 2008 Status Active Gender No Se lection Religion ni o selection elel elz Special Needs Update Spacisi Nesas aes Special are Figure 26 Add a Family Child Information 2 Child s Health Details Next you can now enter Health Details for the child Click on Finish when you are ready Add Child Sroisl brecimy etoile Pur Nahi Shoes a Le ee ep Blrth i Weeks 1 Year mense LG Wilkes 7 Hantha LII Hiorths 10 Honihs i Mintha _ 3 Years Cli Year Birin Det esas aril Hya Uba Dors jb eon Guana wenks ara niaya Lomion ino seipi Figure 27 Add a Family Child Health Details If you wish to add another carer or child then you can do so by either selecting Add Carer or Add Child This can also be carried out at a later stage Clicking on Finish will take you back to the Add Children and Carers screen Click Finish on this screen to go to the family record you have created Capita Children s Services Add a Family 15 eStart 3 37a plus ContactPoint April 2010
144. his child might include for example an adult within the household who is the parent of other children within the same family but not of this child Such people might be carers but would not necessarily have parental responsibility Consent to Store Details on ContactPoint ContactPoint only has the legal authority to record information on children up to their 13 birthday However there is an exception to this With their consent vulnerable young people can have their details recorded on ContactPoint up to their 25 birthday This is when it is believed that it would be in the young person s interest to retain their record on ContactPoint after reaching the age of 18 and requires informed and explicit consent from the individual and also ensures that ContactPoint legal requirements as defined in The Children Act 2004 Information Database England Regulations 2007 have been met It also includes young persons accessing Connexions services until their 19 birthday as well as individuals who have been looked after children or have learning difficulties to assist with transition to adult services until their 25 birthday To accommodate this eStart allows this Consent to be recorded against a child Access to this functionality is only allowed if the person is 17 or over This allows the Consent to be stored before their 18 birthday so that there is no break in the information that is sent As a result of this the Add Consent button on t
145. his report gives a list of children registered by Disability and Special Needs in the selected Setting Settings from the date the report is run A child s information will only show if both the Child and the Family are currently active It is grouped by Living at if this option has been selected and then Registered at Setting followed by Disability and Special Needs Contact Address Information with Contact Numbers can be seen with the Child information if the Yes radio button has been selected for Contact Info Otherwise the Mail Merge option will show only the Contact Address information The name of the Carer will be next to the Address if a Primary Carer has been set up for the Child otherwise the name of the Child will appear next to it The report options are the same as for the Children Now Registered Report A Setting based Summary Table and bar chart is included with this report An Area based Summary Table and Bar chart can be seen if one of the options has been selected for Living At The main total of the Summary Table calculates a distinct count of one individual Child at a Setting or Area hence the number can vary from manually adding up the subtotals The Total of each Setting is a Reach count of each Child so if a Child s Family is affiliated to two other Settings then it will still be counted as 1 Child for the Total that represents ALL Settings Birth of Children Report This report displays children born between th
146. household Figure 49 Family Hard to Reach Capita Children s Services Family 2 eStart 3 37a plus ContactPoint April 2010 Items The Items section is used for to record whether any material has been borrowed by the family to add new items please select Add New When you have chosen an item and added dates if required click on Insert to add it to the family s record You can later click on Edit to change any of the details for this item then click Update to save the changes Items for Family at 12 SL4 SDH i La PELE lak Su 2007 Figure 50 Family Items Audit Log and Access Log If you have been given permission to access these areas the Access and Audit Logs within eStart allow you to see who has viewed or made changes to a particular Carer Child or Family record within a selected date range and also to see exactly which items within a record were changed For a more detailed explanation of these areas please see the chapter Monitoring eStart Use on page 46 Capita Children s Services Family 28 Carer Record Carer Details eStart 3 37a plus ContactPoint April 2010 To access and view or change the details of a Carer you first need to use the Search facility to open the Family Details screen Family E Search Ea Results s Add Family E Current Family BS Carers Timothy Abbot amp Jane Abbot ge Children inka First Nameg IMibcda be Hama Pie Sia
147. ial Needs Report escenes 120 Birth Of Children REpoOrt ccccccccssseccccseccecessecceesesececeeeceeeeeseeseeseaecessenesss 120 Child Birth Weight REpoOrt cccccccsscccesscccesececeneceeceneceeeseeeeenceseueceeseneeeeees 120 Carers CASS Py eien r au nactaeasnemsceuimuina sess eoanauedvenawastuscoasbosaersptascusncmmnann 121 Carers Seen Reach Report ccccccssscccesecscesecsceneceeenececeesceeeeaceseueseeeneeeeeens 121 Carers Seen Volume Report cccccceeeccceesccceeccceecseeeeseeeeceseueceeeueseeeusss 122 Carers Seen by Activity Reach Report cccccccsssececeesececeeeceeseeeceeseenes 122 Carers Seen by Activity Volume REPOrt ccccccesscceceeeseceeseeceeeeeceesenens 122 Carers Seen by Activity with ANONYMOUS Report csccceseeeceeseeeeeeeeeeeees 123 Carers Now Registered Report ccscccssscccesscecessececesceeeeseeeeesceseuseceseneeeeees 123 Families Ca CER OPV cscs lt ccustedacnnteuesnedsstducuantecyancoastuacsbecact a 124 Families Seen Reach Reportern sinea Nei a ER 124 Families Seen Volume REPOFt ccccccccseecccessccescscseeceeenseeeenseseueceeeeneeees 124 Families Now Registered RepOfrt sssssssseseseessressrrreseeresrersrrresersserrssrressreess 125 Mail Merge Families Registered ccccccssccccsseccesseeceeseceeeeeeeenceseeecessueeees 125 Monthly Summary Members Seen Reach Re port cccccceesceeeesseeeeseeees 125 Monthly Summa
148. ices Appendix B UNA Report Descriptions 160 eStart 3 37a plus ContactPoint April 2010 UNA Items by Carer Report The UNA Items by Carers with report Figure 222 show two percentage calculations It works out the percentage of carers who have selected the Question Item within their UNA Created Date against the total number of carers who have had UNAs created in the same Date Range of the chosen settings The last column in brown calculates the percentage of carers who have selected the Question Item against all the carers in all the settings with UNAs created in the selected Date Range Registered ai Setting Setting tema HoofCarerea Regiatered UNA kof Registered All UWA i of Registered answered Carera by UNA Carers by Carera by UMA Carers by this question Selected Selected ALL ALL Settings Settings Settings Settings 5 a Day Every day 11 18 10 H Never 11 09 at Accommodation Issues Damp Conditions Inadequate Cooking Facilites Lives with Parents Overcrowding 1 5 per Room py Figure 222 UNA Items by Carers Report output UNA Members with more than Three Addresses Report The UNA Members with gt 3 Addresses report Figure 223 records all members with either a Child or Carer UNA who have moved address This is logged when the Change Address option is selected within the Family Details and will only include the Family Address The Move Date needs to be selected when entering a new address as this report will on
149. iday Centre 02 02 2010 v 03 02 2010 no selection o4 o2 10 10 15 38 Odtxn Mngwolh 05 09 66 Carer Friday Centre 02 02 2010 v 02 02 10 09 19 57 Wass Ganwrgo 30 08 88 Carer Friday Centre 02 02 20 10 i no selection 03 02 10 09 19 57 Figure 32 Registration and Affiliation Details screen NB this screen shot contains some scrambled data There will be one line of information for each member of the family for each Children s Centre with which they are affiliated Some of the information can be changed if you make any changes click the Save button for that line e ContactPoint expects that an end date should be recorded for an involvement if the member has had no contact with the Children s centre for 90 days e tis possible for there to be two lines for a single child or carer at a single Children s Centre if they leave the centre and then come back at a later date Involvement Start and End Dates Initially the involvement dates will default to the same date for the whole family but you can change them if necessary e The Involvement Started date cannot be empty and is included in the information that is sent to ContactPoint This is the date on which the family members were registered or affiliated to the setting e The Involvement Ended date can be entered here or can be added when a member is made inactive through the Status setting on the Child or Carer Details screen When a member is made inactive al
150. iew 2 Manage Templates Manage SEFs l Run SEFs Figure 180 SEF Builder Menu Manage Templates Any authorised users can maintain Templates using the Manage Templates menu under the SEF Builder menu Selecting the Manage Template menu will list the existing Templates in a grid Edit Template SELF Evaluation Figure 181 SEF Existing Templates Grid You can rename an existing Template by clicking the corresponding Edit Template button Capita Children s Services Add on Modules 96 eStart 3 37a plus ContactPoint April 2010 You can update the layout of the Form questionnaire by clicking the corresponding Edit Layout button Click the Add New button display the following screen to add a New Template SEF Template Name Figure 182 SEF Template Name You can enter your preferred template Name and click the Save Button to create a new empty template Build or Update a Template Clicking an Edit Layout button will display the following screen with details relevant to the template you have selected Question Type Number of Rows HU 328B 9 FR a 27 8 amp ey Font Fot Msze Size We Formatting stve inset Insert SELF Evaluation form for SURE start Children s Centres a Name of local authority Name of children s centre Figure 183 SEF Edit layout screen The SEF Builder allows you to build a cover sheet introduction sectio
151. ildren in their first year includes all children born between date range who have active Mothers Health Reports Smoking Records Shows birthdays weights and names of children born within date range Care Worker Reports Care Workers and Events Shows the number of different members who Visit each Care Summary Reach worker between dates Care Workers and Shows Care Workers and members attending their Events Events Reach between dates No details about events shown Care Workers and Hours Shows the duration in Hours and Minutes Care Workers have worked at Events worked at Events Development Plan Reports Dev Plans amp Due Dates Shows the Development Plan Milestones and whether the Target Dates have been met including Late Reasons This report contains 2 Summary Tables Sure Start Reports M3 Registered at requested Sure Start monthly government report giving data on children Settings pregnant women and babies who are Registered at requested Settings M7 Sure Start yearly government report giving statistics on key targets NCH Section 2 This reports on families and Referrals Capita Children s Services Reports 111 eStart 3 37a plus ContactPoint April 2010 Custom Fields Show Custom fields or Labels with members Hard To Reach Reports Hard To Reach Reports Shows Hard to Reach fields or Labels with members Events by Aims Reports Event Type Shows the Event Group and Description by Setting groupe
152. ion Add Carer F eee corer a cocmert Go tore dormueben abast Soe carer Tithe ry eect Boobie Phone First Name States Active Middle Hanmer Email Address Sart ari jj Date of Birth Met Set Comtry of Mirth tn nedi Contacttalat Stop Mothos l Marital Status tng hear x Post satal depression Relationship ta Child gra saetas Send comespondence Baby Due Lome Paremt i m Figure 19 Add a Family Carer Information 1 By default the new carer s record will be active and the Send Correspondence box will be ticked You can change these if they are not the settings you need You must enter a first name surname relationship to child and date of birth All the other fields are optional ContactPoint Stop Notice ContactPoint only has the legal authority to record information on children up to their 13 birthday However with their consent vulnerable young people can have their details recorded on ContactPoint up to their 25 birthday The ContactPoint information can be recorded for children in eStart but it can be recorded for carers too This is because a young carer in eStart can still be a child in ContactPoint terms This check box is therefore only relevant if the carer is aged between 18 and 24 and consent has been given for their details to be stored on ContactPoint If a young person has a Stop Notice against them no data will be sent to ContactPoint for them A Stop Notice can either be set manually b
153. ion set Template to Hard to Reach use in the creation of this Family UNA a Items ramy UNA Also applies to Child and Carer UNAs z id Earn fe L Select Famiy UND Audit Log O Access Log Figure 162 UNA Menu Create Default UNA To create a default UNA simply select the member family you wish to create the UNA for and click Add X UNA where X is the member type of the selected member family This will open the page for answering UNAs based on the default template as in Figure 163 View the history of all UNAs completed by this individual Also applies to Family and Carer UNAS l lt UNA for Jackie Abbot Template ID 14 Seri ie te Na FP ii hasi Shaali Choc Dammoile_ J13 Gly Ser Tatag gi Adi iey Troan Gender Carer Terai Dop ihaj G2 Har aTe pE gi Che Pry Emaiaiy W Cinai inde hiii a Gs Cron r g mpd Creation Bale BA Jan 2008 Las Hodidied Daha 09 Jun Dou T hte Comated iby Cefn bagri inet Modified iy ie bavit Requests Eorpleted By Hehh Wier ing asain Gin By ben Fabia buure relrraler un Hare turd to Awar ipamana ee aa we here Sma San Ta fe E W Fani UHA Childcare dardi Eagree Wilen Erreetrer al Wakara bietirh Cteectie it Eca Te Heyah Vidrih a EJ Celvieses alma Faery aLi Weber mert of bdo La H baL predon m e Chire Cl when wil wou rees Chikioare Figure 163 UNA Screen When editing a UNA there are three Save options These are
154. ions have already been P Health explained previously in the Family section ae History G Birth amp Dev aie jim B Figure 78 Children Menu Options Birth and Development Capita Children s Services This monitors the child s development process from birth In this section you can record Breastfeeding information Speech amp Language and Birth Details Administrators can add in more Development Plans and their associated details and Birth Locations through the Admin section Child Vic Gillespie Breast Feeding Books for Babies Speech amp Language Birth Details _ Birth 16 Weeks _ 2 Year measure Weight ie Kgs 6 Weeks 7 8 Months nine 0 3 Months 18 Months 6 Months 13 Years 1 Year Olbs Qozs x Ibs ozs Gestation 0 Child Support Plan Contact 3 Development Plan Foundation Stage Profile FSP te nd ooo Perey aeaa Plan 2 4 Month Visit y JViijestone eee Save Figure 79 Child Development screen Child Record 43 eStart 3 37a plus ContactPoint April 2010 Referrals In this section a carer or child can be referred to a certain event by a care worker they should choose the relevant setting and the event type Family E 4 Search i Results Referrals are accessed in the tree view under 68 Add Fami the node for the relevant child or carer within s Current Family the current family S Carers g children Debra Jones 4 Healt
155. ita Children s Services Add on Modules 89 eStart 3 37a plus ContactPoint April 2010 Start From Scratch To create a brand new template first you will need to enter the Template Maintenance section Underneath the table listing the templates is a button labelled New Template see Figure 167 Clicking this button will open an empty template ready for editing plate Modification Please Enter Details For The Template You Are Working On This is a Test Template Description Member Type Family Note Draging and Dropping May Take Some Time In Addition any Formatting on Nodes Will be Lost After Drag Drop Node Name Note Red Text in Nodes Means that Responses Already Exist for the Node and Therefore Should Not Be Changed Confirm Renaming of Node Figure 168 Creating anew UNA Template Details of the tasks that will populate this template are described below ET You cannot assign score values until you have saved the template New Section Creating a new section in the template is a relatively simple process Click on New then click on New Section This adds a node to the top level of the template allowing other nodes to be added as children of this node to create questions for the section See Figure 169 UNA Template Modification eee we ____ oer _____ Gifier Pieage fater Details for The Template rou Are Working Gn Tempisie Nome Carer Tarmnplate Pi Thi fa eer Car
156. ives a list of Families registered in the selected Setting Settings from the date the report is run The information of the Main Carer will only show with the Children of that Family The Members as well as the Family have to be active It is grouped by Living at if it has been chosen and then Registered at Setting The Disabled Ethnicity and Consent Given options are also available to be selected before running the report All Family Members have to have been set to No Consent Given before this Family is seen as not having given Consent Contact Address Information with Contact Numbers can be seen with the Main Carer information if the Yes radio button has been selected for Contact Info Otherwise the Mail Merge option shows only the Contact Address information A Setting based Summary Table and Bar chart is included with this report An Area based Summary Table and bar chart can be seen if one of the options has been selected for Living At The main total of the Summary Table calculates a distinct count of one individual Family at a Setting or Area hence the number can vary from manually adding up the subtotals The Total of each Setting is a Reach count of each Family If a Family is affiliated to two other Settings then it will still be counted as one Family for the total that represents ALL Settings Mail Merge Families Registered This report will output directly a Mail Merge list Family Addresses with Contact Number Informati
157. k Events then View Event Types to display the Event Type List screen see Figure 194 Click the View button on a TCP event then click the Registrants button against a TCP Course see Figure 196 to display a screen as below Mamher 10 oF Vaa Evert Tepe Family Stetes Ghache C ies Cha Mansher Hiatus Glace Cinara C iah F Lost efter pilm Bass if idi Dosti Leki 2 pira Hame 5 Jas of ADi Emery Typa O Calendar Address Postcode H D a pi TT veel Vem Safting fating T Chima fein fe Shane form G00 murhaa only T hort Wie Ti dear tee Jaarn Bewalts O Besulls Beton 0 Regittrani s Figure 198 TCP Registrants Screen e Each TCP Course requires a minimum of one Member and one Care Worker e You can move between the Members Care Workers and Attendees tab without losing any data however the Members search result will disappear when moving between the tabs but not any members on the registrants list e All Members are Carers there should be no children On the Care Worker tab the Settings drop down list acts as a filter on available Care Workers Siig Eang 7 Chia Cetin Figure 199 TCP Care Workers tab The Attendees tab will not display any data until the Members and Care Workers have been saved arcocaT Aass haghen B E O O O amoa anne incisor a a a aPSoS ted ieres bos E T E APIOOTEE Adar Johnson a B ARO Toin Ai C O ar EEF Staphen ab B CI APIOI 983 Aaker Modena B Boon 2 Shae Purge B Figure 200 TCP
158. l Area Super output Area or Custom Label has been selected for the Living At report option The main total of the Summary Table calculates a distinct count of one individual family at a Setting or Area Hence the number can vary from manually adding up the subtotals The bar chart displays the Reach subtotals for each Setting but not the Reach Setting Total The Address Contact Information can either be selected with the Family Information or as a Mail Merge on its own Families Seen Volume Report This report shows the number of times Families have attended Events at the selected Children s Centre Settings within the chosen Event Date Range The report is grouped first by Living At if this option has been selected and then Registered at Setting It does not include information on the Event Activities attended but it does show the Event Date Both Active and Inactive families are displayed The report options are the same as for the Families Seen Reach report A Setting based Summary Table and bar chart are included with this report An Area based Summary Table and bar chart can be seen if one of the options has been selected for Living At The Address Contact Information can be selected either with the Family Information or as Mail Merge on its own Capita Children s Services Appendix A eStart Reports Extended Descriptions 124 eStart 3 37a plus ContactPoint April 2010 Families Now Registered Report This report g
159. l open affiliations and registrations for them will be ended and given today s date as the Involvement Ended date Capita Children s Services Family 18 eStart 3 37a plus ContactPoint April 2010 Send to ContactPoint The Send to ContactPoint box will automatically be ticked It can be unticked by clicking if for example it has been decided that this is only a fleeting contact and not significant therefore the involvement record should not be sent to ContactPoint The status of this box is only linked to this specific involvement record and does not affect any other information that is sent For example if the person is a carer with parental responsibility then if a fragment for the child for whom they are responsible is sent to ContactPoint their name and contact details will be sent but this will not be related to this involvement s If this box is ticked it does not automatically mean that information about this person s involvement with this setting will always be sent to ContactPoint Information about the involvement will only be sent to ContactPoint if a fragment is sent for the person as shown in the following examples e lf the person is 25 or over then this involvement will not be sent even if the box is ticked as fragments are not sent for people of that age If however the age has been entered in error and is later corrected to be e g 16 then the involvement will be sent as part of a fragment as long as the box has
160. lete View You can then toggle between Best and Complete View Whenever you change the View Type you must also select a Reason If there are any warnings attached to the record e g if there is a Sensitive Service involvement see Service Provisions Tab below they will be indicated in the top left hand corner of the page There are four tabs to the Child Details page Child Details Parent Carers Service Provisions and Disputes Child Details Tab The Child Details Complete View consists of DSIs Domain Specific Identifiers names addresses gender and date of birth including how and when these were verified and other details such as the child s Adult Transition Date normally their 13 birthday the Accountable Body and whether they have left England and have no intention of returning The Best View displays the same basic information but without the verification details and with only one entry for gender and date of birth as these would not normally be expected to change from one update to the next Parent Carers Tab This tab displays the names address and email of all parents and carers for the child If you click on the Details button for a parent carer you will be able to see the complete details for this person which also include the verification information the dates they have lived at the address the date of the last update contact phone numbers etc Capita Children s Services ContactPoint 80 eStart 3 37a plu
161. leted by the selected member as well as allowing the editing of UNAs To view the history of a certain individual family simply click Carer Children Family UNA History in the left hand menu This will then load a page similar to that shown below listing all the UNAs of that type in the order they were last modified If the person who last edited a UNA chose Save or Save to New an Edit button will be displayed for the UNA Clicking this opens the UNA screen Figure 163 If they chose Save and Lock you will not be able to edit the UNA but if you click on the View button you can still see all the details UNA History for Adam Ali de 20 Mar 30048 Li jun S000 Wanie Buia Uana Araia ne Lauded Annman 2D Mar 2008 29 Har 2008 Dina Andra Dana Andrew Carey Yeung Figure 165 UNA History If you click on View Full Family UNA this will take you to a screen that allows you to run the UNA Report as described on page 153 Capita Children s Services Add on Modules 88 UNA Maintenance eStart 3 37a plus ContactPoint April 2010 In the UNA Maintenance section there are two options Template Administration and Score Administration These both link to different views of the same page allowing multiple uses of the same data For the creation of new templates and the modification of existing ones click Template Administration or if you wish to change the score weightings on a specific template click on Scores Administration EN Custom Query
162. lis no nelector B Marital Status ino helectorn ia Email Address Mobile Phone Date of Birth Va October 103 y Relation to Child Father cei Lanai S Data Gf Death Motor Date Jolmed G8 February 2019 w Comments Sen rer Timoth GETE Sane in perg Ayman p ea carer When you have accessed the Family Screen click on a Carer s name in the left hand menu or click on the Go button Elnext to their name in the list of family members to open their record Abbot KS015693 ira Geet he Pmpleyrvent Wil cor bering bigira neo ieplet tion Lone parent Send correspondence Lehingiand ContactPolnt Stop Motilor M Country of Mirth na telecon Tihnicity meper a Sub Ethnicity Aalsysien dia sebbeee Bear Ps a iF Warnings Figure 51 Carer Details screen On this screen are all the basic details of the carer You can edit these details from here For some of the information e g Benefits Soecial Needs you will need to click on the Update button to choose the entry from a list Capita Children s Services Carer Record 29 eStart 3 37a plus ContactPoint April 2010 Name History Status If the carer s name has been incorrectly entered or has changed since registration then click on Name History hange Name hide This carer has no name history click on Change Name to create one Figure 52 Family Carer screen ET You will only be able to acc
163. ls tab will list any such disputes Capita Children s Services ContactPoint 81 eStart 3 37a plus ContactPoint April 2010 Add on Modules Electronic Registration Electronic Registration allows your new Centre members to fill in a form using a special pen called a Digipen This automatically transfers the form to eStart where you can see the form The best thing about the Digipen is you no longer have to manually enter details you do however need to review the data that the pen has read and make sure it has been correctly transferred Getting Started Your eStart Administrator or IT Dept will have set up your Digipen for you It should have been in its cradle for some time to allow it to charge up in the same way your mobile phone charges e Start filling out the form with the Digipen ensuring that Block Capitals are used although the system can also read lower case letters e Make sure the letters are all inside the boxes e When the form is complete touch the area on the form marked Send Form to PC Search for a Form Log into eStart and click Electronic Registrations then click Search Registration Forms The Search Registration Forms screen will be displayed Search Electronic Registration Forms Ham Casser Frai Hamsa Hasi Caner Suite Poaicode Fegin Code io sesch Salt Fr Name ial Surname Perth Grai ine geii w Upami asa Moi Sat ki B Matches z F q i L a a 1 Sc ne T Mama Figure 154 Search Electro
164. ly be counted as one Member reached in that Month s total Capita Children s Services Appendix A eStart Reports Extended Descriptions 125 eStart 3 37a plus ContactPoint April 2010 Monthly Summary Members Seen Volume Report This report displays the number of Carers and Children Seen at the selected Children s Centre Setting within the Event Date Range in a Summary Table format Both Active and Inactive Carers amp Children with Active or Inactive Family status are displayed The report is first grouped by Living At should it have been selected then by Seen at Setting The report options are the same as for the Monthly Summary Members Seen Reach report The number of times the member has been seen at each Event Activity is counted and displayed by each month in the Summary Table For example a Child attending two different Event Activities over three weeks in one month would be counted as six This is a Volume count All Members have to have attended an Event and both active and non active members can be seen Summary Members Seen Reach Report This report displays the number of individual Carers Children and Families Seen at the selected Children s Centre Setting within the Event Date Range in a Summary Table format Both Active and Inactive Carers amp Children with Active or Inactive Family status are displayed The report is first grouped by Living At if it has been selected then by Seen at Setting Th
165. ly pick up address changes with a Moving In date The report is grouped by Registered at Setting and it is then sorted by age UNA Members with more than 3 Addresses Registered at Setting Setting 0 Address Move In Date between 2702 2003 and 27062009 Obje keste SWO14164 Janet Acrons 01091990 18 APDO020 4 Diana Dean l 14A SN 076 22 Acianm Bangladechi Englich Ewoo3327 WanraetDea WA Aslan Bangladeshi Figure 223 UNA Members with more than Three Addresses Report output Capita Children s Services Appendix B UNA Report Descriptions 161 eStart 3 37a plus ContactPoint April 2010 Glossary Adult Transition Date The Adult Transition Date is the date on which the vulnerable young person will be considered an adult This is the date on which the young person s details will be archived from ContactPoint Affiliation A link between a family and a setting in eStart An affiliation might be requested because a family are attending an event at a setting to which they are not registered A family can have as many affiliations as necessary and each of these is an involvement for each member that can be sent to ContactPoint Assertion See SAML Assertion CMS Case Management System A system for managing involvements between professionals and people eStart is a CMS Communication to ContactPoint A three value flag recorded against the inactive reason When a person is made inactive this flag determines what is sent to Cont
166. m Date of Birth looked Alter Contachhaint Stop Notice CO Left England see a a Primary Carer no salection iF Gender Female ue Date Joined 00 February 2010 Status Active wi Date of Death Hol Set tw Nh Humber Comments Scheel rus selection Ethnicity no selection Sub Ethnicity Country of Birth no selection sa Religian jno selecten Special Needs na Disabilities _ _ _ Daai is aS Warnings p ne Carers With l i Parmntal Responsibility Other Carers For This Child Figure 75 Child details screen Capita Children s Services Child Record 40 eStart 3 37a plus ContactPoint April 2010 Most of these information fields are self explanatory and are only used within eStart however some of them have implications for ContactPoint see also ContactPoint Overview on page 76 If you want a child to be automatically included in eNurseries you must enter their Date of Birth Neither the child nor their siblings will be available in eNurseries if this has not been entered and you might run the risk of duplicating them If the entry you need to choose is not in the lists of Special Needs Disabilities and Warnings you will need to speak to an eStart Administrator who can add these in for you ContactPoint Stop Notice If a child has a Stop Notice against them no data will be sent to ContactPoint for this child A Stop Notice can either
167. milies These are General Notes Notes History and Confidential Notes which are not viewable by general users and have a higher permission level Your ability to view create a Notes History and Confidential Notes will depend on your level of permissions see the eStart Web Administration Manual for more details Family E Search ay Results ea Add Family E es Current Farnily Bb Carers Notes for the current family and for the g children children and carers in that family are aa EINES accessible via the tree view 2 Motes Gel Service Requests b Custom Fields Hard to Reach ft Items 2 Family UNA Figure 41 Current Family node Family notes appear under the Current Family node To view notes for a carer or child within the family however you must expand the child or carer node click the plus symbol to the left and expand the node again for the carer child in question Family mA Search lt Results ee Add Family 3 a Current Family E fe Carers A Judy Smith L Health Addr amp lang E Custom Fields Hard to Reach Er Activities a Referrals icp Carer ON Figure 42 Carer notes On clicking Notes you will be taken to a screen with three tabs The first which is highlighted is Notes History Capita Children s Services Family 24 eStart 3 37a plus ContactPoint April 2010 Notes History Tab Notes listory CorfidentialNotes fummary Care Mule Dale Work
168. mmunication with ContactPoint information for the person is no longer sent to ContactPoint e Archive person from ContactPoint the person is archived from ContactPoint s The only people whose records should be inactive and have Communication to ContactPoint set to Archive Person or Cease Communication with ContactPoint are those that were entered as a test in error or that are duplicates Capita Children s Services Carer Record 30 eStart 3 37a plus ContactPoint April 2010 When you make a person inactive you will be warned that all open affiliations and registrations will be ended If you continue then all involvements for this member that do not have an end date or that have an end date in the future will have this set to today s date This information is sent to ContactPoint The Involvement End date is displayed and can be edited in the Involvement Ended field on the Setting Involvement Details screen that is opened when you click on the Registration and Affiliation Details button on the Family screen Date of Death You cannot save a Date of Death for a person unless their status has been set to inactive If the carer is aged between 18 and 24 and consent has been given for their details to be stored on ContactPoint if they are inactive on the system even if this is due to their death it might still be necessary for information to be sent to ContactPoint ContactPoint retains information on young people that have di
169. n Behe EEL Cebit led Figure 2 eStart Web login page with extra security question This extended version of the login screen will ask for your user name and password as before but will also ask you to answer one of a series of questions that you have answered previously and to which only you will know the answers The first time you encounter this screen you will be able to record your answers which you can change later if necessary as described below If you see this screen but have never been asked to enter any answers to the security questions before then DO NOT type anything into the Answer box Simply enter your user name and password as usual and click the Login button You will then be taken to a screen where you can enter your answers to the security questions Once you have entered all the answers you will be logged in as usual The next time you log in you will be asked one of these questions selected at random A When you first type in your answers make sure that you give answers you will remember and are spelt correctly as if you give an incorrect or differently spelt answer when you try to log in next time your login will fail Also please note that currently it is not possible to reset your answers if you forget them If you have previously entered your answers to the extra security questions in eStart type the correct answer into the box and click the Login button If you give an incorrect answer or leave the Answe
170. n open up Internet Explorer and go to http www estartdemo com and you will be taken to the login screen of the demo site When you are provided with your own site s URL for eStart it will begin with https this ensures that it is a secure site so don t forget the s in https or it won t work Before you log in it is a good idea to save this page to your favourite sites so go to Favourites on the top menu of Internet Explorer and select Add to Favourites The next time you want to log in you can then just go to the favourites menu and select eStart Web without having to type the whole address in again The login screen might simply ask you to enter your name and password Figure 1 eStart Web login page standard If this is the screen that you see enter the user name and password provided by your Administrator and you will be taken to the Home Screen Capita Children s Services eStart User Manual eStart 3 37a plus ContactPoint April 2010 However the decision might have been taken to implement an extra level of security to your eStart system to prevent unauthorised logins If so your login screen will look like this ae Gart Friday Centre Chatterbox Group Name j Ra oo Password Question Where were pou barn eStart If you havre mot actevered tha login quesbons as arked above please leave it blank Tou will be prompted bo get an snper bo k om et moxt Page v3 37a Loga
171. n and up to ten sections A J The sections are where you will build your questions Each question should have an answer type i e a text box radio buttons check buttons or allow you to insert an existing DataElement selectable from the Question Type box You can introduce a page break by typing lt PageBreak gt which will cause a break onto a new page on printing Make sure you click Save Manage SEFs A SEF is the actual form created from the template Many SEFs may use a single template e g If you have a template named Customer Feedback you may create forms titled Customer Feedback 2008 and Customer Feedback 2009 from the Customer Feedback Template Any authorised users can manage SEFs using the Manage SEFs option under the SEF Builder menu Capita Children s Services Add on Modules 97 eStart 3 37a plus ContactPoint April 2010 Create or Update a SEF When you click on Manage SEFs the main window lists the existing SEFs in a grid as follows SEF Management Title Contains Oo empilat C es i tart iat ia Pannen imina Bamia SELF gt Evabsattion abbey mpor OC Seif Bvalpalion oars twiseoos Evitar Abhity Bree OC Sel Bemba DL OLSA ALON AIA ELF lt Evasion Mil Lame COC See Evm INTA TU eee Evaiosion Nummer Worker SEF INAI IATU Fuskasiion usang Asad OC Sef Pvaluption PR Tee PRE eina i By aheshon Qusani Rk OF Gal Cvalumhsr giiia EE eia Figure 184 Adding a New SEF The name and dat
172. n with Disabilities Seen Lone Parents Seen Teenage Parents Seen and Ethnic Minorities Seen Capita Children s Services Appendix A eStart Reports Extended Descriptions 137 eStart 3 37a plus ContactPoint April 2010 Non Attendance Category Children Not Seen Report This report shows the number of individual Children who have not attended an Event Activity within the Date Range Only Children who are active with an active Family status can be seen in this report The Date Joined and DOB fields of the Child need to be filled in for this report The report is grouped by Living At if this option has been chosen followed by Seen at Setting The report options are e Seen at Setting e Living at Setting Postal Area Super output Area Custom Label e Date Range set against the Start and End Date e Disabled e Ethnicity e Gender e Age by year or month set to 0 4 years by default It includes two Summary Tables that count the number of individual Children who have not attended an Event Activity and they are either by Setting or Area Living At The Area Summary Table will only show if the Living At option has been selected The main total of the Summary Table calculates a distinct count of one individual member at a Setting or Area hence the number can vary from manually adding up the subtotals Carers Not Seen Report This report shows the number of individual Carers who have not attended an Event Activity within
173. name and can be saved as either Public or Private ECM Every Child Matters A shared programme of change to improve outcomes for all children and young people Fragment A packet of information about a child that is transmitted to ContactPoint It includes ID demographics addresses parent carers involvements Full Refresh A Load of every qualifying person from a CMS system to ContactPoint For eStart this will be most of the children under the age of 18 IdP Identity Provider ContactPoint has delegated the validation of users credentials to Identity Providers These are separate organisations on the internet that receive credentials from users and validate them If the IdP is satisfied they issue a SAML assertion for the user Involvement A interaction between a Practitioner and a child that is to be sent to ContactPoint In eStart Registration or Affiliation at a setting is an Involvement Left England A flag recorded against a person this is displayed as a checkbox allowing you to switch Yes No If the flag is true Yes the person has left England and has no intention to return within the next 3 years Load The ContactPoint webservice that allows a CMS to send fragments to ContactPoint Outside England A flag recorded against an address this is displayed as a checkbox allowing you to switch Yes No If the flag is f Yes the property at that address is deemed to be outside England Permissions Permissi
174. new version If any of the nodes or settings for nodes are different from the old template then new versions are created and inserted into the database UNA Template Modification Can pian Member Type Note Droging and Dropping May Take Some Tinie In Addition any Formatting on Nodes Will be Lost After Dragi Drop EC Weer dees To Servis Ee Wellbeing Factors B C Litestvie Choss Emoiona Veillberng 1 Feanarnic Weihong i Tj Chicora iipit E Jil ete Teper hee HETE Hote Red Test in Kades Meons that Responses Already Farst for thee Modo and Thom iann Sid Mor io Changed Cl Cnt m Renaming oF hode Figure 174 Modify UNA Template Overwrite Existing Template Save to New Template This is an alternative save method It saves all the nodes and sections in the database to a new template regardless of whether or not you decided originally to modify a template or create a new one from scratch To save the template you have been working on to a new template click the Save button then click Save To New See Figure 174 Capita Children s Services Add on Modules 93 eStart 3 37a plus ContactPoint April 2010 UNA Score Administration Another feature of the UNA system is the ability to grade members on certain criteria This allows care workers to gauge risks to members and any dependants under their care E g if a person smokes then this will be listed in their UNA and a tally kept of all questions which are linked to sm
175. nformation when the Yes radio button has been selected for Contact Info Otherwise the Mail Merge option will show only the Contact Address information The report is grouped by Living at if it has been chosen then Registered at Setting It includes a count of individual mothers for each Setting as well as each Area and a general count of how many children have been breastfed in the various periods after the birth Health Category Smoking Record Report This report shows all the Carers with their Smoking Information if they have ever smoked within the Registered Settings A tick for Smoking indicates that the Carer is still currently Smoking There is a check box report option to only show current Smokers of the chosen Registered at Setting or Settings Additional Notes in the Smoking history can also be seen in this report The information is grouped first by Living at if this has been selected then Registered at The report options are e Seen at Setting Registered at Setting e Living at Setting Postal Area Super output Area Custom Label e Disabled e Ethnicity e Gender e Relationship to Child e Teenager less than 20 years at Event Date e Parent e Lone Parent e Currently Smoking e Pregnant e Consent Given The Totals are a Reach count which means that an individual Carer is only counted once Births of Children by Weight Report This is a short cut to the same report available in the Children category
176. nformed commissioning of services e tis a social capital tool to identify vulnerability and resilience and enable and support the identification of hard to reach children and carers e t empowers community practitioners to be accountable and inform professional practice e t performs trend analysis of historic data to assist impact assessments on children and carers e There are potential cost reductions to the local authorities and the NHS by informed targeting of preventative services a For detailed descriptions of the UNA Reports please see Appendix A UNA Report Descriptions on page 116 Capita Children s Services Add on Modules 86 eStart 3 37a plus ContactPoint April 2010 Create New UNA When creating a new UNA there are several factors to take into account The type of UNA you wish to create Family Child or Carer the Template you wish to use for your UNA and if you want to use the last UNA created for the person family The menu system can be seen below and shows the changes made to the Family menu Create a Child UNA based on the Default E Katie Abbot n E 8 Health Template Also applies to Family and Carer UNAs E Birth amp Dev Addr amp lang i Custom Fields Hard to Reach ay Activities a Referrals UF Child Notes Child lt Add Child UNA elect Child bite Child UNA Histor 4 Audit Log Activities 2 Notes tw Service Requests i Custom Fields Select which quest
177. nic Registration Forms Enter your search criteria choosing at least a Form Status Program Code and Upload Date Click Search to display a list of matches Capita Children s Services Add on Modules 82 eStart 3 37a plus ContactPoint April 2010 On the Search Results screen you can Edit or Delete the forms that were transferred from the Digipen to eStart Search Electronic Registration Forms Maen Carer First HaTe Blain Carer Seirname Portone Program Code Dias Firat Heme Stadt Surman Fost Statue L Upload Date Nai Set Search Clear AILL HOUSE Sl HIGH ST TRUMPTON TOWN TTLLAA JETEN DHITZJH H CONNAUGHT ROAD SLOUGCT 4173A Delite Form 21 LOW STREET OUILIN IRELAND Dba wee Dalate Farm GEORGE STREET LOZELLS B19IN Palate Earn eee CAPIL VICTORIA ST WINDSOR SL4 IHE Tantam Bors Mardell H Conhbight Piti Sga a1 Figure 155 Search registration forms e Click Edit Form to review your form e Click Delete Form to remove the form from the database Edit and Submit Your Form J Compare and edit documents Microsoft Internet Explorer Bama METOP TRUMP TOR DONN mot Fan Ha Ey fo A Es Painon ee i oe peo E Pe ee j j Lessin Gagan F heart Ghmldron s Centre Regiatration Form Frigya jis WI nr oo as Figure 156 Electronic Registration Form At the top of from you will see New Carer Main Carer Other Carer Other Household Members and Declaration Review each section in turn che
178. ntials First you will need to be set up with your authority s ContactPoint Identity Provider IdP and supplied with a ContactPoint User ID and Password ET Your ContactPoint User ID and password are completely independent of your eStart User ID and password In order to log in and be recognised as a user you will need to provide two items of information in addition to your user name These will usually be the password and an access code randomly generated by a token device this may vary When you have carried out the Authentication process you will be issued with a current User Assertion and the search screen will open automatically ContactPoint User Authentication Example of Process A typical ContactPoint authentication process is described below This is an example only to give a guide to what you might encounter The actual appearance and content of the screens will depend on which IdP your Local Authority has chosen to use 1 First you need to enter your ContactPoint User ID and password 2 Once you have done this and clicked Next you will be taken to a second screen where you will need to enter an authentication code and log on You will be able to get the authentication code by using an ActivCard Token or similar device and it will be generated uniquely each time 3 The first time you use these logon details you will need to change your password For security the new password you choose must not be easily guessed and
179. o display a list of known addresses for that postcode If you are unsure of the postcode you can enter a house number and part of the address and click Lookup This will produce a list of all addresses which include that particular house number and address If you use the postcode search to enter an address that is outside England then the Outside England box will be automatically ticked You can click on it to untick it if necessary you can also tick the box if you know the address is outside England for example it is a Welsh Scottish or Northern Irish address and it is not automatically ticked This information will be sent to ContactPoint This is not linked to the Left England checkbox on the Child Details screen which must be set separately if Capita Children s Services Add a Family eStart 3 37a plus ContactPoint April 2010 Select the correct address from the list and click Next Add Family House Number Address county Outside England Postcode Telephone 134 VWeeriepehhe Shetek leru ITZS GET Figure 15 Add a Family Matching addresses for a postcode Registration Setting and Additional Affiliation Details You may see the following pop up on your screen Windows Internet Explorer There may be another family on the system A 4 Family at this address already exists on eStart with the same address or the address was used previously but may no longer exist you can click OK and continue You will no
180. o the Main Menu and click Events then View Event Types to display the Event Type List screen see Figure 194 Click the View button on a TCP event then click the Edit button TCP Courses for TCP NowRelease Pine a oA MA AB te ne at Fs i EP F fae eri Too i EAn LI 2 TOF fos Es ii LALF l CALL ae thibdiok bree bar SH ap a bee tin rece irri pasi IKILTIHE ENLITI Pena Sb b eos 2s ee ee oe 3 Figure 196 Edit a TCP Course When updating all the Event Dates which have not been saved will be displayed in the Event Date list box with a light blue background For example in Figure 197 below Friday 03 07 2009 Friday 12 06 2009 is dark blue because it has been clicked on to select it The default Start Time will be whatever has been specified on the page Notice here that this course now has Course Accredited set to Yes so the Accreditors and Qualifications can be selected if some have been set up You can also delete a TCP Course date from this screen Edit date for Looking after 4 New Baby F Vam Demet Tipe Couree Hane D boira after p hie Baby i Add Course Losing afte Frequency Lvant Dalas Bon Tim Wed The Fri Sat San Figure 197 Deleting a TCP Course Capita Children s Services Add on Modules 103 eStart 3 37a plus ContactPoint April 2010 Registrants Registrants can be Members Care Workers or Attendees To Add Edit or Delete Registrants go to the Main Menu and clic
181. oking If a particular answer implies a serious risk then the value of the particular node may be increased Assign Score Values a Custom Query a Users To assign score types to a template you must be User Groups 7 on the Score Administration page This page can Ft Event Reporting Groups 8 iaie Custom Areas be reached by going into the Admin section of Manage DropDowns the main menu then UNA Administration then amp Merge finally S Redpoint E System Maintenance inally Scores Administration affiliation Reqe Ft Check Login Likelihood of Being Overweight Nicotine Dependence Smoking Addiction Classification Detsits Assign Deiete SCI Social Capital Index Figure 176 UNA Score Administration page After the page has loaded then you need to select a template to assign the scores to In this way scores can be unique for each template if necessary Click the Assign button for the template you wish to work with None of the actions you now carry out will affect any other template than the one you are currently processing This route does not allow you to add new Score Types to the template Capita Children s Services Add on Modules 94 eStart 3 37a plus ContactPoint April 2010 Assign UNA Scores for Score Type Nicotine Dependence Smoking glar fare ghee riay ieee onde a Week gine imes a Weel glen aceptcs Inapeeconeta dippe Lertracephen gimenpreprpte Conpracenngn a Oriniong r L
182. oking History Change Smoking History Please update all requested information A reason must also be added in otherwise this information will not be saved Click Add to save and display the changes then Finish Magra Tracey Gelespre Date of Change 03 March 2008 Reason for change no selection Social Smoker 1 5 per day Pesce salba amp da tnethon and reahan Figure 55 Smoking History Change Details Administrators can add in more reasons through the Admin section Capita Children s Services Carer Record 32 eStart 3 37a plus ContactPoint April 2010 Benefits To add information about any benefits this carer is receiving for example any Jobseekers Allowances or Disability Benefits click on the Update Benefits button to display a list of benefits in the lower box Benefits Incapacity Benefit Income Support Job Seekers Allowance Update Benefits Figure 56 Update Benefits Information Select a Benefit from the list in the lower box by clicking on it Your selection will now appear in the Benefits box above You can remove a Benefit from the upper box in the same way by clicking on it to move it back to the lower box To finish simply click on Save in the bottom left hand corner Administrators can add in more Benefits if needed through the Admin section Special Needs To update this information please click on the Update Special Needs button You will now have a list of Special N
183. ome to eStart Andy Figure 148 SMS Text Message example Inbox The Inbox is where any received messages will be stored You can also read and delete any messages from the inbox by selecting the relevant tabs Please see the screenshot below Once read you can also reply to a message in your inbox Serres Sngimeer best egreore 2 02 2008 17 19 Tent berg Figure 149 Message Inbox Sent Items Sent Items allows you to keep a record of any messages you have sent through eStart To view a sent item you need to click on Read Sent Items ETET 21 02 200 17 16 ii ii 21 02 HA 17 17 John Loe 21 02 2000 17 10 1 CRYAS Engineer a aufoa 2o0e 17 19 Jh 29 07 2700 17 07 29 02 2000 17706 Figure 150 Messages Sent Items Capita Children s Services Messages 74 eStart 3 37a plus ContactPoint April 2010 Once you have read your message you can delete it reply to it or alternatively go back to the inbox 21 February 2008 test ignore est ignore Figure 151 Message display Capita Children s Services Messages 75 eStart 3 37a plus ContactPoint April 2010 ContactPoint ContactPoint Overview ContactPoint is a key element of the Every Child Matters ECM programme which is designed to help services working with children young people and their families to work together more effectively It is an online Government directory of basic information about all children in England and any contacts they have had with services and agenci
184. on False Welcomepackreceived True True Wishtoregister True O fr Renson for Merge Duplicate Family OO Meroe Duplicate Family Shared Accomodation Registered More than once on system Figure 95 Selecting a reason for the family merge The final merge to perform is the Merge Family option this removes the old Family ID and keeps the new ID on the system If the merge completes successfully the following message is displayed Click on Done Successfully updated database r Figure 73 Merge successfully completed and database updated Capita Children s Services Merging and Moving 51 eStart 3 37a plus ContactPoint April 2010 Events Events Section The Events section of eStart allows you to enter the details of a new Event and add Attendees for an event in the past or Registrants for an event in the future to an event To access Events you can click on either Events from the left hand menu or click on Manage Events from the Home page Famity Welcome to eStart Main Menu se aa eh Add a Family ig Add event Type H Calendar T Day View x Find People TI Week View T Month View F Ce Manage Events wi View Reports Figure 96 Manage Events To create a new event click Add Event Type You are now presented with a blank form to complete with all the data for this event Fandy Add New Event Type d View Event Types Description Home visit ea Add Event Type S
185. on as well as the Family IDs The Family has to have an Active status The Carer Name shown will be the one that has been set as the Main Correspondent The Consent Given depends only on this Carer hence not all Family Members need to have withheld their consent in order for this Family to be displayed when the No Consent Given option is selected The title will also show which Consent Given option has been selected before running the report The report options are the same as for the Families Now Registered report although due to the fact that it is a Mail Merge report it does not group on Living at or Registered at Settings Monthly Summary Members Seen Reach Report This report displays the number of individual Carers and Children Seen at the selected Children s Centre Setting within the Event Date Range in a Summary Table format Both Active and Inactive Carers amp Children with Active or Inactive Family status are being displayed The report is first grouped by Living At should it have been selected then by Seen at Setting The report options are e Seen at Setting e Living at Setting Postal Area Super output Area Custom Label e Date Range set against the Event Start and End Date e Disabled e Ethnicity e Activities The count of each individual Member seen at the Event Activity is by each month If the same Member has attended for example three Activities in the Setting then as a Reach count that Member will on
186. ons or User Rights are the settings in eStart made by a Console Administrator that control the ability of a single user or groups of users to view or edit specific areas of eStart Pre Archive Period A number recorded against each involvement that specifies how long the involvement will remain on ContactPoint after it has ended Capita Children s Services Glossary 163 eStart 3 37a plus ContactPoint April 2010 SAML Security Assertion Mark up Language SAML is a recognised standard for exchanging authorisation and authentication information SEF Self Evaluation Form SENCO Special Educational Needs Coordinator Send To ContactPoint A Yes No flag against an involvement If Send To ContactPoint is ticked Yes it means that the user intends the involvement to be sent to ContactPoint when a fragment is sent for the person Service Provision Type A classification for Service Provisions The permitted values for Service Provision Type are supplied by ContactPoint in the Configuration File Static Lists For Static Lists the list of Selected names is saved but the search criteria are not saved The list saved is that on the right hand side of the screen Stop Notice A notice sent to a CMS i e eStart by ContactPoint to say that it does not want to receive any more information about a person TCP Training Centre Plus This designed to empower Carers wishing to get into or return to the workplace by providing
187. ons route s In order for the logs to display the correct information it is important that the web server date and time are accurate as these will be used for the date and time of the log records Audit Log Capita Children s Services The Audit Log tracks all changes made to a record i e Carer and Child basic details health data custom fields hard to reach activities referrals and TCP attendance For Family records it also records changes made to activities service requests custom fields hard to reach and items E s Current Family Carers amp Timothy Abbot E A Health Addr amp lang e ee ee To view the Audit Log for a family if you have the a Activities correct permissions click on the next to Current la Family to open the menu then click on Audit Log z BOT Similarly for a person Carer or Child click the next to their name to open the menu then click m Activities on Audit Log 7 Notes i Service Requests E Custom Fields Hard to Reach User Ali Date Range From Cl Show Last 20 Only Date of Change Time of Change Changed Item Previous Value New Va l 16 10 2009 2 28PM Working Hours 16 30 Hours 31 37 Hours cpfrs 16 10 2009 2 14PM Carer Benefits NEW VALUES Income Support cpfrs 16 10 2009 2 13PM Working Hours 16 30 Hours cpfrs 16 10 2009 2 13PM Housing Status Housing Association cpfrs 08 10 2009 12 21PM Add Carer New Carer Added MLOOO001 epfrs Figure 84 Audit Log Ca
188. ontactPoint Search Screen If you have accessed ContactPoint before and have a current valid user assertion authentication then when you click on Search in the ContactPoint menu you will be taken directly to this screen Otherwise you will need to first log on to ContactPoint to obtain a valid user assertion ET An important point for users and administrators to note is that the search itself is not implemented by One eStart ContactPoint carries out the search and has total control of any results that are presented You must select a Reason for Access to ContactPoint and a Search Type e Best view ContactPoint determines what is most likely to be the best data and searches within those items only e Missing children searches children marked as Unknown Address e Standard searches all children This is the default The different sections of the screen can be expanded a or collapsed LH to show or hide additional search fields If you search for a child using information that does not include address details then shielded records will be listed in the search results However if you search using a postcode or address then shielded results will not be listed as this will confirm the shielded child s address which is not permitted Capita Children s Services ContactPoint 79 eStart 3 37a plus ContactPoint April 2010 Click Search to display a list of matching results ContactPoint Search Result pcan veins Harih Moped aire
189. onth as a further group e The third Summary Table based on Area can be seen in this report if a Setting Postal Area Super output Area or Custom Label has been selected for the Living At report option e The fourth Summary Table can be seen when the Living at option has been selected and includes the additional Event Month grouping A bar chart for the Setting by Theme and a bar chart for the Area by Theme are at the last two pages of the Summary View option Events Reach By Ethnicity Report This report shows a count of individual Members who attended an Event Activity at the selected Children s Centre Settings between the chosen Event Dates by Ethnicity The report is grouped first by Living At if this option has been selected and then Registered at Setting followed by Theme It does not include information on the Event Activities attended Both Active and inactive Members within active and inactive Families are displayed in this report The report options are the same as for the Events Reach report Three Settings based Summary Tables and one Living at Summary Table are included with this report e The first Summary Table is grouped by Ethnicity and Member Type with the Setting information running horizontally across e The second Summary Table is by Setting and Ethnicity e The third is grouped by Ethnicity Setting and then Member Type e The fourth Summary Table will only appear if the Living at option has been s
190. ora Ler Gee Lore gSinge Dikti Worried aican Grimey Drug Uta gino ond Garr Drug We gireeted for Ons upr Last Year evecd Iegel rage Last G Months aEnernss giverans Adequals giter Below recommande level ptik ires Heme ghoi i arteing ree honi avs bi Smoking ELTE T gue Etopoed gies Poe te fees Cependenice Teel ja you nagd A dagul be aerae rom Bes mi plog Wreg A iE forbidden Figure 177 Assign UNA Scores An alternate way to load the Scores Administration page is to access the Template Administration page and click Other then Assign Score Values alate Modification HV Family Template Turn Into Section amily Template Make Exclusive lt Assign Score values Figure 178 Assign UNA Scores alternate route This will open the following page By following this alternate route you can also add new Score Types to the template UNA Score Assignment SCI Social Capital Index Nicotine Dependence Smoking F User Access To Services H Wellbeing Factors i Lifestyle Choices H Emotional Wellbeing i L Economic Wellbeing H Childcare Audit H C Vulnerability Resilience Figure 179 UNA Score Assignment Capita Children s Services 95 Add on Modules eStart 3 37a plus ContactPoint April 2010 Create New Score Type To create a new score type for the template you need to type the name of the new score type into the appropriate box and then click Create New Score Type
191. orm for SURE start Children s Centres Name of local authority Name of children s centre Figure 189 SEF Printed Version You may create a printed version by clicking the Print button To get a clean copy remove the Header and Footer from your browsers Page Setup Capita Children s Services Add on Modules 99 eStart 3 37a plus ContactPoint April 2010 TCP TCP stands for Training Centre Plus and is designed to empower Carers wishing to get into or return to the workplace by providing valuable marketable skills and in some instances qualifications TCP is a replacement of the old Job Centre Plus Within the TCP module you can create courses which comprising of any number of events run by your children s centre Setting up Accreditors and Qualifications Whilst it is possible to add a TCP Course without populating any of these fields you will probably want to pre populate these fields which appear on the Add Course form If you do not have the correct permissions to access this area then you will have to ask an eStart Administrator to do this for you W Manage Custom Areas W Manage DropDowns E D care Workers a E Carer a E chid Within the Admin menu open Manage z Se Dropdowns then Events amp Demographics S Development Plans a Y Events E Access Groups Aims E Categories Fi Frequency Descript a Group Descriptions a Locations a Outcome ey Outcome Types E Providers He TCP Accreditors T
192. ormation on children up to their 13 birthday However with their consent vulnerable young people can have their details recorded on ContactPoint up to their 25 birthday This check box is therefore only relevant if the child is aged between 18 and 24 and consent has been given for their details to be stored on ContactPoint If a young person has a Stop Notice against them no data will be sent to ContactPoint for them A Stop Notice can either be set Capita Children s Services Add a Family 14 eStart 3 37a plus ContactPoint April 2010 manually by ticking the box on this screen or can be automatically set by being included in an acknowledgement from ContactPoint Anyone aged 18 or over will normally have an automatic Stop Notice unless consent has been given Under certain circumstances a Stop Notice can be overridden Please see the topic Whose Records are sent to ContactPoint on page 77 for further details Carers There are two lists of carers for a child those with Parental Responsibility and Other Carers for this child Anyone who has been added as a carer for the family will be listed in both edit list drop downs however when you click on a name in one of the drop down lists to select them they will disappear from the other list i e the two lists are mutually exclusive Carers with Parental Responsibility will have their name and contact details included in the information that is sent to ContactPoint Other Carers for this c
193. osen Event Date Range Both Active and Inactive Carers who have attended an Event Activity are displayed The report is grouped first by Living At if this option has been selected and then Registered at Setting It does not include information on the Event Activities attended The Contact Address Information with Contact Numbers can be seen with the Carer information if the Yes radio button has been selected for Contact Info Otherwise the Mail Merge option will show only the Contact Address information The report options are e Seen at Setting e Living at Setting Postal Area Super Output Area Custom Label e Date Range set against the Event Start and End Date e Disabled e Ethnicity e Gender e Relationship to Child e Teenager less than 20 years at Event Date e Parent e Lone Parent e Currently Smoking e Pregnant e Consent Given e Activities Event Reporting Group Group Event Provider Location Theme Outcome Type Access Group A Summary Table of Carers Seen from the Registered Settings is included in this report An Area Summary Table can be seen in this report if a Setting Postal Area Super output Area or Custom Label has been selected for the Living At report option The main total of the Summary Table calculates a distinct count of one individual member at a Setting or Area Hence the number can vary from manually adding up the subtotals The bar chart displays the Reach subtotals for each Setting but not
194. ot have permissions to edit or manage a family you can request an affiliation First search for the family First Name pin Address Search Sumama mi Postcode Family Winner Setting DOB active Cac All My Settings Mot Set All Members of Family J inecive Both Yene i2 Both Figure 10 Search results with information message Familyib Type Order By tere moth Citiem C cheidren When you retrieve the results you may see a message as shown in Figure 10 above 2 possible matches in other settings or similar Click on this message envenomation rat senina fine win BA000080 BA000119 BA000133 BA000156 AAD01384 2A001390 2A001390 44001394 BA000405 BA000450 BA000478 BA000602 BAA00602 Figure 11 Viewing families at other centres john smith john smith John Smith John Smith John SMITH John Jnr Smith John Smith John Smith John Smith John Smith john smith John Smith John Smith Child 0 Carer 35 Child Carer Carer Child Carer Carer Carer Carer Carer Carer 0 Child O 10 Hawley Street 10 Hawley Street 13 Hawley Street 15 Hawley Street 21 Hawley Street 13 Hawley Street 13 Hawley Street 10 Hawley Street 11 Hawley Street 10 Hawley Street 17 Hawley Street 10 Hawley Street 10 Hawley Street Select Go to affiliate the family to another setting You will now return to the family screen SL4 5AA SL4 5AA SL4 5AA SLA SAA SL4 5AA S
195. ou wish to add details of this and previous pregnancies to the carer s record click the Add History button and enter the details on the screen displayed Add to pregnancy history for Donna Smith nadide 2 Description Bah Professional Contacted Hagih yigagi Himtes aby boy Figure 72 Add Pregnancy History The information will then be added to the Pregnancy Details screen Carer Donna Smith IDO00648 mes 26 71 2008 ey tas sere F au g r m Pee depres Preqnancy History gegen OE C aevaEr2nee Bete Binh Baby bey Fe c Ramo selectes ETIT Figure 73 Pregnancy Details with history Alternatively you can record the ending of a pregnancy by clicking the Pregnancy Ended button End Preg Tule Professional Contacted ine seinen Beebe Figure 74 Pregnancy Ended Details Capita Children s Services Carer Record 39 Child Record Child Details eStart 3 37a plus ContactPoint April 2010 On the Child Details screen are displayed the child s basic details ID First name Surname Date of Birth Primary Carer Gender Date Joined Status National Health Number School Ethnicity Religion and Country of Birth and whether the child is Looked After You can also see any other Carers and a complete list of all Carers with Parental Responsibility for this child Child Katie Abbot KS015695 a E Have carers consent te store iedormanes about tip child Firstname Kale Middle Name Summa
196. ows a count of individual Members who attended an Event Activity at the selected Children s Centre Settings between the chosen Event Dates by Provider The report is grouped first by Living At if this option has been selected and then Registered at Setting followed by Provider and then Event Activity Both Active and inactive Members within active and inactive Families are displayed in this report Various subtotals are provided with this report Even though it is a Reach report which only counts once when an individual Member attended several Event Activities over several Providers it does show Volume subtotals The Volume subtotals all have a light coloured background and they count the number of times a Member has attended an Event even if it is for the same Event Activity Four Summary Tables of Members Seen at Events from the selected Settings are included in this report e The first Summary Table is grouped with the rows by Provider and the Seen at Setting set as columns e The second Summary Table is also for Setting but includes the Event Month as a further group e The third Summary Table based on Area can be seen in this report if a Setting Postal Area Super output Area or Custom Label has been selected for the Living At report option e The fourth Summary Table can be seen when the Living at option has been selected and includes the additional Event Month grouping A bar chart for the Setting by Provider and a ba
197. played The report is grouped first by Living At if this option has been selected and then Registered at Setting followed by Event Activity The report options are e Seen at Setting e Event Date Range e Gender e Activities A Setting based Summary Table is included in this report and counts the number of times Carers have attended each event This is a Volume count Carers Now Registered Report This report gives a list of Carers registered in the selected Settings from the date the report is run The information of a Carer will only show if both the Carer and the Family are currently active The report is grouped first by Living At if this option has been selected and then Registered at Setting The report options are e Seen at Setting e Living at Setting Postal Area Super output Area Custom Label e Consent Given e Disabled e Ethnicity e Gender e Relationship to Child e Teenager less than 20 years at Event Date e Parent e Lone Parent e Currently Smoking e Pregnant e Activities Event Reporting Group Group Event Provider Location Theme Outcome Type Access Group Contact Address Information with Contact Numbers can be seen with the Carer information if the Yes radio button has been selected for Contact Info Otherwise the Mail Merge option shows only the Contact Address information A Setting based Summary Table and Bar Chart are included with this report An Area based Summary Table and bar chart can be seen
198. r box empty your login will fail Changing Your Security Answers If you need to change your answers to the security questions you can do this after logging in My Settings Details To change your answers to the security questions go to My Settings Details then My Details and click on Change Answers Change Password 3 If the extra security question has not been activated Change Answers My Settings in your version of eStart you will not see this menu i Home Option eT Logout Exit Capita Children s Services eStart User Manual eStart 3 37a plus ContactPoint April 2010 Edit Login Questions Question Answer Where were you bom Mother s Maiden Name Favourite Pet Dave Figure 3 Changing your answers to the security questions Type in your new answers to the questions and click Save Make sure your answers are memorable and correctly spelt or you might not be able to log in next time Colours and Indicators In order to highlight important information certain colours are used throughout eStart Where text appears in red this indicates that more information needs to be added or that something is incomplete Fields in yellow are required fields and the system cannot continue until the field is completed To view more details for an individual click on the Go button Bi People Icons When looking at the results of a search the individuals will be displayed with different colours and icons e
199. r chart for the Area by Provider are at the last two pages of the Summary View option Events Reach By Location Report This report shows a count of individual Members who attended an Event Activity at the selected Children s Centre Settings between the chosen Event Dates by Location The report is grouped first by Living At if this option has been selected and then Registered at Setting followed by Location and then Event Activity Both Active and inactive Members within active and inactive Families are displayed in this report Various subtotals are provided with this report Even though it is a Reach report which only counts once when an individual Member attended several Event Activities over several Locations it does show Volume subtotals The Volume subtotals all have a light coloured background and they count the number of times a Member has attended an Event even if it is for the same Event Activity Four Summary Tables of Members Seen at Events from the selected Settings are included in this report e The first Summary Table is grouped with the rows by Location and the Seen at Setting set as columns e The second Summary Table is also for Setting but includes the Event Month as a further group e The third Summary Table based on Area can be seen in this report if a Setting Postal Area Super output Area or Custom Label has been selected for the Living At report option e The fourth Summary Table can be seen when t
200. re com Cancel While files from the Internet can be useful some files can potentially Q harm your computer IF you do not trust the source do not open or save this file What s the rsk Figure 85 Export Audit Log to CSV Changes are listed in the same way in the Child Audit Log Child Katie Abbot bate Range Cen E C show Last 20 only m To CSV 16 10 2009 2 22PM Child Disabilities MEW VALUES D3 Deaf Hearing Impairment cpfrs 16 10 2009 2 22PM childcarersidIndex MLOOOOO1 cpfrs 08 10 2009 12 22PM Add Child New Child Added MLOO0DO002 cpfrs Figure 86 Audit Log Child And the Family Audit Log User All 7 Family Family living in poverty Family living in poverty 19 10 2003 POEN HardToReach False True 08 10 2005 12 20PM Add Family New Family Added MLOOOO01 cpirs Figure 87 Audit Log Family Capita Children s Services Monitoring eStart Use 47 eStart 3 37a plus ContactPoint April 2010 Access Log The Access Log displays a log of all attempts made to access a Family record not an individual record a i Search g Recut i pan nga To view the Access Log for a family click on the a Carei next to Current Family to open the menu then i Lien ai oP Acties click on Access Log T hn i tanao Regut d Curtom Fads Hard to Beach ie ers a Y Fini UA i Aut Log Acces Log When you click on Access Log a screen similar to that shown below is displayed User All a Show La
201. re 7 Search results using additional criteria To go to the details for an individual click the Go button L l against their name and their Family screen will be displayed If you are now accessing other areas of eStart you can always go back to the results of the search by clicking on Search then Results in the left hand menu Search First Mame jon amily agive Olinacaive Both Familin Member Ci Adine C iiaia 2 Bath Type Gj pam C Carere C Childe Settir Al Biy Selims ka Order By Surname ac 2 8 DOE Hot Sai i Results Displayed 10 All Members of Family piji 14 ame Wie may his jG et re et ch iin Geer active Rarity hame type Age Aaldrees Mee Yes BADON ihn ori Child 1i iO Hawley Street Figure 8 Returning to the search results via the menu This will display the results of the search that was carried out previously If you click only on Search this will give the criteria that were entered without the results You can also select members of the current family and view various details about them using the tree view on the left hand side of the screen p Add Family 3 Current Family E Carers E amp Timothy Abbot E A Health Addr amp lang Custom Fields Hard to Reach ay Activities Referrals W ice I7 Carer Notes E Carer UNA Audit Log Figure 9 Current Family tree view Find People Request Affiliations eStart 3 37a plus ContactPoint April 2010 If you do n
202. ren E ETE E E 132 Events Reach ReO enneren E E A 132 Events Volume REDO tamrona a a a a 132 Events Reach by Activity Repol teenaan nunn aaa na 133 Events Volume by Activity with Anonymous Repofrt sssseseseesserreserrrrre 133 Events Reach By Provider Report ccccccssscccceeseececeenececeeseeesaeeceessenesss 134 Events Reach By Location Reports issoria ar a a 134 Events Reach By Theme Report cscccccssscccecessececeesececeeesecessaeecetseneses 135 Events Reach By Ethnicity Reportaasi ia a 135 Events Reach by Outcome REPOlt cccccccessccccesseccceeeseceeeeeseceseeseceeseenesss 136 Members Seen by Ethnicity Report ccccccssccccssceceseceeeeeeeeeeseesaeeceseeeseees 136 Capita Children s Services Contents eStart 3 37a plus ContactPoint April 2010 Providers with Events Basic REPOrt cccccesccccssescceseceeeeseseeeseseueeseeeneeees 136 Providers with Events Detailed Report cccccccccceeecceeeeeeeeesseseeeseeeneesees 137 Members Seen By Provider Report csccccsscccessecceeneceeeseceeesceeeeeceseeneeees 137 Members Seen By Provider and Setting Report ccccccsseccsseeceseceeeeneeees 137 Non Attendance Cate gOry cssccccsscccsscccesececeesecceesceeaeecessecessuseeesencesseecetseesensees 138 Children Not Seen Report ssssssssessssessserssressrrresrrsseressressserssrerseeessrerssrreseerss 138 Carers Not Seen Report ccccseceeceecce
203. rer Monitoring eStart Use 46 eStart 3 37a plus ContactPoint April 2010 There is a line for every piece of information that has been added or changed For each line the following information is recorded 1 The date and time of the change based on your web server s date and time 2 The actual item field that was changed 3 The previous value if one existed 4 The new value 5 The user name of the person who made the change The oldest line of information will be when the person was added to eStart if this was after the implementation of the Audit Log see warning note below s It is important to note that only information that has been added or changed since the Audit Log functionality was implemented in eStart v3 37 will be listed No earlier information will be included in the Audit Log You can limit the results to list only those changes made within a certain date range and you can also choose to only show the last twenty records If you choose or change either of these filter options then you will need to click the Search button to display the list of results The To CSV button allows you to download the list to Excel and either open it or save it e g as an Excel spreadsheet Make sure you give the file a suitably descriptive filename when you save it File Download Do you want to open or save this file Mame eStart _data csy Type Microsoft Office Excel Comma Separated Values Fil From ww eshartsecu
204. rom the child however it is likely that the stop notice will come back from ContactPoint when the new data is included in the next file If so the new stop notice will be stored against the child as usual For full refresh data update stop notices are overridden if the child is under 18 and e The child s current address indicates that the child lives in England or e There is a current involvement for the child or e The child has died within the last 12 months Capita Children s Services ContactPoint T7 eStart 3 37a plus ContactPoint April 2010 Search ContactPoint Electronic Registrations To search ContactPoint click ContactPoint Se then Search If you have accessed ContactPoint SEF Builder before and have a current valid user assertion ContactPoint you will then be taken straight to the ContactPoint Search screen e Administration In order to access the eStart ContactPoint Search screen you must have a valid User Assertion i e ContactPoint must identify you as a person with suitable access permissions to carry out a search If you do not have a valid User Assertion if you are in a new session or your assertion has expired then when you click Search you will instead be taken first to a ContactPoint Authentication logon screen ContactPoint Authentication If you are a user who is to have access to search ContactPoint and do not have a current User Assertion you will need to authenticate your ContactPoint crede
205. ry Members Seen Volume Report ccccceeeeseeeeeseeees 126 Summary Members Seen Reach R port ccccccsseccceeessececeeseceeeeneceeseeees 126 Summary Members Seen Volume REport ccccssecccessssececeeseceeeeeceeeenees 126 UNA CaCO SOY os chs tharisadvenignd a a tangs beontagnesaeeaeesedaasepeanaieadcharenccmigeoss 127 UNA REDON ionat cece syndicates genta a a a ican teteeee 127 UNA of Family by SCI Scores Report ccccccssccccessececeeesececeeeeeceeeeeeceeseeseees 127 UNA Blane FORM IREGDORG insine a a a A a a a aia 127 UNA OM SCIR OD ORE eneon a a aa 127 UNA by Smoking Score REPOFt cccssecccssecccssceeceececeeceeeneeseeseeeseneceseneeees 128 UNA by Overweight Score Report sssssssssseesssrssrrrssrrrssrersrrresersserrssrrreseeeses 128 UNA SCOTE TV OCS REDON reier i a a a a aS 128 Completed UNAS REDO Ukac caeicsizeiesainthicgc ciurecbelaseadeancteeacetted acted AT 128 UNA Rems IRE DOM Anr a E 129 UNA Items by Carers with Report ccccccsssscceseceeeseceeeeceeeueeceseneceseneeees 129 UNA Members with gt 3 Addresses R port cccssscccsseceeceseeceeseeeeesceseeseeees 129 Registration Joining Cates Ory rearea E a a 130 Families JOUNING REDOT ciena NE E T 130 Carers amp Children Joining REPOrt ccccccccssscccssececeeseceeeseeceesceseeeceeseeeeeees 130 Carers JOUVINE REDO een a a T a O T TE 131 Chiidren Joining Report oreccinireeno n NE 131 Event Reach Volume Cate Ory o
206. s 15 Health Reports 111 142 Health Visitor 10 How to Access Cost Effectiveness 84 l Icons 3 Family 17 Inactive Description 30 Inbox 74 Involvement End Date 18 Involvements 18 55 76 Items 28 Capita Children s Services 169 eStart 3 37a plus ContactPoint April 2010 L Left England 31 Link Documents 37 List Admin 71 Lists 62 Append 66 Dynamic 64 Dynamic List Save as or Export 64 Email 68 Export 66 Export to CTF 70 Export to Excel 69 List Admin 71 Mail Shot 66 Mailing Label 67 My Lists 70 New 62 Other Lists 71 Private 65 70 Public 65 70 71 Save 65 Search Criteria 62 Static 64 Static List Save as Append or Export 64 Text Messages 68 Logging into eStart 1 M M3 Registered at requested Settings Report 146 M3 Seen at requested Settings Report 146 M7 Report 146 Mail Merge 66 Mail Merge Families Registered 125 Mail Shot 66 Email 68 Mailing Label 67 Text Messages 68 Mailing Label 67 Manage Lists 62 Manage SEFs 97 Manage Templates 96 Map button 17 Members and Hours spent at Events Report 144 Members Seen by Ethnicity Report 136 Members Seen By Provider and Setting Report 137 Members Seen By Provider Report 137 Merge 49 Merging and Moving 49 Messages 72 Email 72 Index Inbox 74 Sent Items 74 SMS 73 Text 73 Modify Existing Template 92 Monitoring eStart Use 46 Month View 60 Monthly Summary Members Seen Reach Report 125 Monthly Summary Members Seen Volume Report 126
207. s 86 107 Audit Log 112 149 Breast Feeding 111 142 Care Worker 111 143 Carer 108 121 Children 108 116 Custom Fields 27 112 147 Custom Query 112 Development Plan 111 145 Events 110 132 Events by Aims 112 148 Export Formats 115 Export to Excel 114 Extended Descriptions 116 Family 27 108 124 Hard to Reach 27 112 148 Health 111 142 Non Attendance 110 138 Pregnancy and Birth 111 140 Quarterly Profiles 112 149 Reach 107 116 Registration 109 130 Report Criteria 113 Reports Toolbar 114 Running Reports 114 Summary 114 Sure Start 111 146 Types 107 Index UNA 109 127 153 Volume 107 116 Reports Overview 107 Request Affiliations 7 Returning to England 31 41 Run SEFs 99 Running a Report 114 Running Reports 114 S Satisfaction Ratings 56 Save List 65 Save UNA 87 Score 94 Search Electronic Registration Forms 82 For a ContactPoint record 78 For a Person 4 To Create a List 62 Using Wildcards 5 Search ContactPoint 78 Search for a Form 82 Search Results 5 Security Questions 1 2 SEF Add New 98 Manage 97 Manage Templates 96 Run SEFs 99 SEF Builder 96 Update 98 SEF Builder 96 SEF Template Build 97 Manage 96 Update 97 Select UNA to Create 88 Self Evaluation Forms 96 Send to ContactPoint 19 55 Sending an Email through eStart 72 Sending an SMS Message through eStart 73 Sending Messages through eStart 72 Sensitive Services 81 Sent Items 74 Service Provisions 81 Service Provisions Tab 81 Service R
208. s ContactPoint April 2010 Service Provisions Tab This tab gives contact details for all services and agencies that have had professional interactions with the child There is a line of information for each service with a View Details button to open another page with more detailed contact information for the service If you have permissions to view sensitive services then these will be highlighted in a different colour to the other services Sensitive Services Sensitive Services are those related to drug abuse mental health or sexual abuse If there are any sensitive service involvements recorded for a child this will be indicated as a warning in the top left corner of the page Most users are not allowed to see sensitive services you need a special access right that is granted by ContactPoint and provided by the IdP e If you don t have the access right you will get the warning that there are sensitive services but you will not see any information about them at all e If you do have the access right you will see the provision displayed as a highlighted row and you will be able to view further contact details Disputes If a Parent Carer or child contests the accuracy of a piece of information held in ContactPoint it is the responsibility of the ContactPoint Administrator to enter this as a dispute This is done through a separate ContactPoint interface to which they will have been given access The fourth and final Child Detai
209. search will be narrowed down and the fewer results will be generated There are four tabs listing the search criteria each with a Clear button to remove any entries you have made The Clear buttons will only clear the entries for the tab you are currently on Capita Children s Services Manage Lists 62 eStart 3 37a plus ContactPoint April 2010 j If you have made a lot of selections on several tabs and need to start again the quickest way to clear all the entries and start again with a blank form will probably be to select Create New List again from the left hand menu rather than to go into each tab and click Clear for each one Search Criteria tab These are the basic person details fields such as First Name Surname Address Postcode Family Age From Age To Type Setting this will default to the default setting saved in My Settings Details Super Output Area SOA and Member ID The Settings available are those to which you have access The SOA dropdown is linked to the Setting dropdown such that if a Setting has been selected the list of SOAs available will be restricted to those that are linked to the Setting chosen If you select the dropdown for SOA without having first selected a Setting then the list of SOAs available will be a full list of all the SOAs for the group of Settings to which you have access Extended Search Criteria tab These criteria include Family ID Ethnicity Member ID Religion Gender Nationality GP
210. seholds Reach Children in BME Groups Totals exclude White UK Irish Refused or Not obtained Reach Children with Disability Reach Children with Disabled Parents Reach Children with Special Needs Reach Children with Parents with Special Needs The report options before running the report are Seen at Setting Quarter Capita Children s Services Appendix A eStart Reports Extended Descriptions 150 eStart 3 37a plus ContactPoint April 2010 Please be aware of the following Select the Quarter you wish to report as This Quarter The Previous Quarter and This Quarter Previous Year Dates will be calculated automatically As tables containing affiliation details were only added in a recent release this report will not be able to calculate the Previous Quarter details until such time as the tables contain the relevant data for inclusion in the report Affiliation totals are not included in the Summary report as these are Setting specific Disability Special Needs and Employed Status are the current status for the Member concerned not necessarily their status in the Previous or Last Year s Quarter Ages are calculated between the Date of Birth and the Event Date It is possible that a Child having their 5th birthday within a quarter would appear in both the Reach Children Under 5 and Reach Children 5 18 Years totals if the Child attended Events prior to and after their 5th birthday Quarterly Profile Outcomes
211. sents pregnant carers and will be highlighted if any carers are pregnant This icon represents children with a low birth weight within the family This icon represents children who are on the Child Protection Register This icon represents families that have carers who smoke This icon represents a Notes History for the family and it will be highlighted if there are any notes stored against the family US G E This icon represents Families that have Open referrals Hovering your mouse above any of these icons will display further details pertaining to that icon P it At Y f A Family Ras a i carers Anal Jones Figure 31 Hovering over family icon Capita Children s Services Family 17 eStart 3 37a plus ContactPoint April 2010 Registration and Affiliation Details To view the details of all the Settings with which this family are involved click on the Registration and Affiliation Details button on the Family Details screen Centre Health Visitor no se Family Health Visitor Setting Affiliations The following screen will now be displayed Registrations and Affiliations are known as Involvements for the purposes of ContactPoint James Abatgxn 02 01 10 Child Friday Centre 04 02 2010 w no selection o4 oz 10 10 09 40 C Jennie Abatgxn 16 12 07 Child Friday Centre 05 02 2010 Ji w ino selection 05 02 10 10 29 33 a Whauw Abatoxn 03 05 05 Child Fr
212. setting through their Family screen ensuring that the Send to ContactPoint box is ticked in the Involvement Details opened by clicking on the Registration and Affiliation Details button See the topic Registration and Affiliation Details on page 18 for more information You can also add in Anonymous Members who don t wish their name to be disclosed or who aren t registered at a Children s Centre Enter the numbers of anonymous members for each category and click Save Anny mou Male Chadren Female Chakdren i Figure 104 Search for Anonymous Members to add to an Event If you click on the event name in the left hand menu you will see this has been updated to reflect the number of attendees registrants Past events for Painting for meditation sann eels Oty Results 20 FROM T E oe pas ve SUSured Poe ate rer c p tity E l SHETE Centre ira r i jap i a apy sal ie a as _Mewistranin_ 2 a Emnin 26 0 TOS 10h D i f nia i ae ees JAE Figure 105 Attendees Registrants Outcomes and CW Durations Capita Children s Services Events 55 eStart 3 37a plus ContactPoint April 2010 CW Durations will display a breakdown of the length of time spent by the Care Worker for each stage of the event Family Time breakdowns for careworkers present Fimma OP aT Te E O Kay White Haley Green Baker Janine oF view Event Types CEE nen Saker Janine GP Quick Cickat ie Add Date Quick Cricket
213. splayed The report options are the same as for the Children Seen Reach Report A Setting based Summary Table and bar chart is included with this report and it displays a Volume subtotal for each Activity An Area based Summary Table and bar chart can be seen if one of the options has been selected for Living At The main total of the Summary Table count of the times a Child member has been seen for each Activity at a Setting or Area Children Seen by Activity with Anonymous Report Volume This report shows the number of times children have been seen at the selected Children s Centre Settings within the chosen Event Date Range The report is grouped first by Living At if this option has been selected and then Registered at Setting followed by Event Activity Both Active and Inactive children are being displayed The report options are e Seen at Setting e Event Date Range e Gender e Activities This report also shows the numbers of Anonymous Children Seen at the Event Activity A Setting based Summary Table is included in this report and counts the number of times children have attended each event Capita Children s Services Appendix A eStart Reports Extended Descriptions 118 eStart 3 37a plus ContactPoint April 2010 Children Now Registered Report This report gives a list of children registered in the selected Settings from the date the report is run A child s information will only show if both the Child and th
214. st 20 Only 3 of Access Time of Access User Name FamilyID 19 10 2009 MLOOOOO1 19 10 2009 9 16AM MLOoO001 16 10 2009 2 05PM MLOOOOO1 There is a line of information for each access attempt For each line the following information is recorded 1 The date and time of the access based on your web server s date and time 2 The user name of the person who accessed the record 3 The ID of the family whose record was accessed A It is important to note that only access attempts made after the Access Log functionality was implemented in eStart v3 37 will be listed No earlier information will be included in the Access Log You can limit the results to list only those access attempts made within a certain date range and you can also choose to only show the last twenty records If you choose or change either of these then you will need to click the Search button to create the list of results The To CSV button allows you to download the list to Excel and either open it or save it e g as an Excel spreadsheet Make sure you give the file a suitably descriptive filename when you save it Capita Children s Services Monitoring eStart Use 48 eStart 3 37a plus ContactPoint April 2010 Merging and Moving Merging and Moving Use the merge function to merge Families Carers Children Event Types Users Care workers or Doctors or to move carers and children from one family to another Select Admin in the left hand menu and click th
215. st Effectiveness Costs To configure your costs click on the Fuel next to Costs and click on Resources Criteria Targets Aims Privileges Reports Show Hidden Oniy All aen o u a a a a l 3 Mth Jscukrb Kemer Chigaliar Mizfim enp Bhananaptiw megi ik MEIDA LOSKA Fase LOAK Friday Centre ese eome 2e0m or Imenlbrl Ag oscam a mirek Doyen raycewe 10 e See See h EN 0 Cmgarh Ivyighd Bsa Muptw Coreswe Wroc ne Gdhhh friday Centre 69 C Emcan conn Fm Are D Dry em Fg Hurn pichy d j es ee 07 hn try ORL BU dy Cart 28 Sac San Tee reno AGT Uikvystf tK O Extwwy Vibvjbo Cahkw Gtbenil Dmwiapyw k SEYYSE IRS pte Centre 22 Eancess creme tegat aime pr Mainth Iwaakkbe eu i ar Q imysu LV Ktnsbdomj Tgomikdeky Mwwwptdy BvOA radau rania 1 rs errana Orama Maina Figure 158 Edit Costs note this screenshot contains some scrambled data 10 ECM Every Child Matters Capita Children s Services Add on Modules 84 eStart 3 37a plus ContactPoint April 2010 Click Edit Costs on the right and then Add on the next screen where any costs already entered will be listed to add in your costs You will see a screen similar to this where you can enter details of the cost Add Cost for Eventi Back Resource Type Publicity w From 01 01 2010 v To 31 01 2010 v Cost 455 Figure 159 Setting Resource cost In the same way click on
216. t displays all the UNA Question Items with the information of the Family and Members at the header of the report Enter a valid Family ID and select Blank Form to see this report This report shows the scores of the SCI Score Type for each UNA Carer The naming of the Score Type needs to include SCI and Score Type Details will need to be entered for this report to be displayed This report shows the scores of the Smoking Nicotine Dependency Score Type for each UNA carer The naming of the Score Type needs to include the word Nicotine Score Type Details also need to be entered for this report to be displayed This report shows UNA Score Types with the scores of the registered members grouped by Family ID This report shows completed UNAs by registered members grouped by Template Type and Family ID There is an option to view it in Summary format This report shows selected UNA Items by registered members grouped by Template Type amp UNA Items There is an option to view it in Summary format This report displays the number of carers who have answered the UNA Item and includes a percentage of all the UNA carers in the authority The Date Range is the UNA Created Date It also includes several Summary Tables This report records all members with either a child or carer UNA who have moved address This is logged when the Change Address option is selected under the Family Details and will only include the Family Address The Move Date n
217. tPoint April 2010 A Summary Table of Children Seen from the selected Settings is included in this report An Area based Summary Table can be seen in this report if a Setting Postal Area Super output Area or Custom Label has been selected for the Living At report option The main total of the Summary Table calculates a distinct count of one individual member at a Setting or Area Hence the Main Total could vary from manually adding up the subtotals The bar chart displays the Reach subtotals for each Setting but not the Reach Setting Total Children Seen Volume Report This report shows the number of times children have been seen at the selected Children s Centre Settings within the chosen Event Date Range The report is grouped first by Living At if this option has been selected and then Registered at Setting It does not include information on the Event Activities attended but it does show the Event Date Both Active and Inactive children are displayed The report options are the same as the children Seen Reach Report above A Setting based Summary Table and Bar Chart are included with this report An Area based Summary Table and bar chart can be seen if one of the options has been selected for Living At Children Seen by Age Reach Report This report shows the individual numbers of children seen at the selected Children s Centre Settings within the chosen Event Date Range The report is grouped first by Living At if this
218. tals showing totals for Children Seen Carers Seen Families Seen Fathers Seen Parents with Disabilities Children with Disabilities Lone Parents Teenage Parents and Ethnic Minorities by Setting Both Active and Inactive Members are included Shows children not seen between dates Active children only Shows carers not seen between dates Active carers only Report shows members and the events that they have missed by Setting and between Dates Both Active and Inactive Members are included Mothers Not Seen during first two months after a birth that occurred between dates Shows children not seen between dates Active children only at the settings to which they are registered affiliated If there is no Event then the child will be included in the report If there is an Event then the child will not be included in the report Shows carers not seen between dates Active carers only at the settings to which they are registered affiliated If there is no Event then the carer will be included in the report If there is an Event then the carer will not be included in the report Reports 110 eStart 3 37a plus ContactPoint April 2010 Pregnancy and Birth Reports Pregnant Teenager Now Pregnant Teenagers Now registered Active teenagers only Registered Births of Children Shows birthdays weights and names of children born within date range Breast Feeding Reports Records Of Breast Feeding Shows the breast feeding of ch
219. tart_Marge doc type Meroseft Word Decimert 15 585 wake ie tro than n s cn ban udu ooa flee ram jedenia 9 eataa tee ESTE TOT E ETE ot oper ot Wa Whe ita ik Figure 134 File Download dialog Clicking on Open will allow you to view the mail shot ig e eStart lipia i l ae Airosa Wari a ere ee pat Fret ee Table ia we eaei i EE E MATES et tres nest Roman ae AE z r f OFE milj 2 3 oA F A j P Po heh ee Reps Pe ee r i Rene ee es ee SC ovela m e a Alen oes Ary Funes 1 Janel Steet 19 Pinion Hoe London wa SAri Z14TH Pid FAG Desi Anne Smilh Anne Stews 13 London Hams 36 Green Gra Hicho Sireat Organ Sissal fe Denn i I THH fd LP unre Line Arr Loren 25 Southam Mouse a6 Gonna house Derai Srest Southam Grove Leroonis Tee ae g ES E i Sec 14 Mo liim in SO Bel 1 20 8 Ge Co Beh Figure 135 Mail Merge created by eStart Capita Children s Services Manage Lists 67 eStart 3 37a plus ContactPoint April 2010 Email Enter the subject and your message and click Send Email Message Ls bea Subject Mestage Bro S amp F pHa es ESBS EE EE SK 2 2450 8B dog A407 OOF ee ee FG Fori Str o Pesan Yr Siye robar Figure 136 Creating an Email Mail Shot You can insert media files pictures as well as edit the font size and colour These features as well as others can be found on the toolbars above the message box Text Message Enter your message and click Send
220. te Corer ergin ee Bamber Typi i Acie Dragging aro Dropping stay Tabe Sore Sime in ddditien aay Formatting on Nodes Ail be lost After Dragi Drop i Libar Aasaa Ta Banini o j Wlbeng F actin 7 C Liey Ghosen pS Emabanal Wallbaing i Feared Wiebke Fi Cheba Aaah F j Vulhambly Rachana Siaa 1 Mada Mare Moie Red Tert in fortes Means thet besgonees Already Emit for fie Mada aad Fherefaee Didar Wat Ae Changed C Comem Renaming of Node Figure 173 UNA Template Modifying an Existing Template Drag and Drop Nodes If you wish to move a child node to another location simply expand the tree view and drag and drop the node into its new location Note that this might take some time and any formatting on the nodes will be lost A node cannot be dropped onto the top level instead you need to turn it into a section see below Capita Children s Services Add on Modules 92 eStart 3 37a plus ContactPoint April 2010 Turn Node into Section If you feel that a node would be better located as a top level node then since it is not possible to drop anode on the top level it is necessary to turn it into a section This function takes a copy of the current node adds it to the top level of the tree then adds the children of the original node to it and removes the original node This however removes all restrictions from any items moved l e items designated as mutually exclusive will no longer be so To use this function
221. text in red which may have appeared UNA Template Modification Et tee __ PFlieste Entier Details For The Tempiaty Are Working On Deitel lt ae amMMMaaaaaaaaeaeaeaamamummmmn o ii Chelete Tempie Marte Garr Temptaic 2 Tem iiio Serbo ee Se The m a pened Gore Tania i Make Erching DECEO Angh Segre Waly iambe Type Aole Oraging and Dopping May Take Some Tire fn Adoition anp Pormatiing on Modes Wil be Lost After rag Drop node Hame odin Aoie Reg Teri in Noder Means that Responses Alresoy Extel for the Hode and Therefore Shonld Wot fe Chonged Cl cnim Renaming of fede Figure 172 UNA Template Options available via Other menu Modify Existing Template Also available to you is the ability to modify an existing template giving you the ability to correct mistakes made in earlier versions of the template or to add remove questions from the template The tasks listed in the previous section on creating a new template can also be applied when modifying a template in exactly the same way To modify an existing template first enter the Template Administration section This time instead of clicking on new template click on the Edit link in the table on the relevant row This will load a page containing a tree view for the UNA template be patient however as it may take some time to load late Modification Please mier feftatls for The Template Tor Are Working On Templa Mame HY Corer Templa
222. the Family information with the Members information will be displayed in the header and all UNA question items will be listed with ticks against the ones that have been answered by the Family Members UNA by SCI Report The UNA by SCI Social Capital Index report displays information from Carers of each UNA with Scores and Classification who are registered at a Children s Centre Setting within the UNA Creation Date Range The report options are e Registered at Setting e UNA Creation Date Range e Living at by Setting Postcode Super Output Area or Custom Label If Super Output Area has been selected for the Living At report option then the IMD and IDACI Ranking and Score will be listed underneath the Super Output Area if they have been filled in via Admin gt Manage Dropdowns gt Postcodes Settings gt Super Output Areas in eStart The Score Type name needs to include SCI and the Score Details Classification must be set in order for data to be displayed on this report therefore SCI must not be included in other Score Type names The maximum score a UNA with SCI Question Items can obtain is 100 Capita Children s Services Appendix A eStart Reports Extended Descriptions 127 eStart 3 37a plus ContactPoint April 2010 UNA by Smoking Score Report The UNA by Smoking Score report needs to have the Registered at Children s Centre Setting and the UNA Creation Date Range selected before running the report Living at by Settin
223. the left pane then click on Staff or Fuel to add in costs for these Criteria Targets and Aims of an Event From the Resources screen you can add in the of each Criterion Target and Aim for an Event Each of these buttons opens a list of all Criteria Targets or Aims these can be edited through the Criteria Targets and Aims menu items in the left hand pane You can enter the for as many of each as you wish but each type cannot add up to over 100 Alms for Event Eventi Aim Proportion A 1 1 Physically Healthy 0 w A 1 2 Mentally and Emotionally Healthy 0 w A i 3 Seviially Healthy a Criteria Targets and Aims Editing Click Criteria Target or Aims in the left pane The right hand screen will then list all the Criteria Target or Aims items as appropriate Click Edit on the right to edit the name of the item or reset the item to Local or National or both famiy Criteria j IE 278 6 Tinsin beteenan settee and from children s to adult 60 Hatanal ka Sen Events Can LeealNatonal i Reports Descripticn reer B JE LI J Bennet feeding n penencted MSF 11 IE 1 2 6 Children amp yours people ore crabled and ereeuraged te take regular Nanorsl Admin ETAS Enegenmtrea haath es te chidren and young peopl are ei and naan LI Biren fd fer ave minimised MSP 1 l Manage Lists IE 2 4 2 Children amp young people have access to an appropriate r
224. them to be displayed in a certain format you can select the Order by function By default the list will be displayed by Surname however this can be changed to Name Address Postcode Family ID or Age The default search criteria are set to show the Status of the Family and Individual Member as Both If you enter a postcode clicking on the Details button displays the full address information for that area It also shows the nearest Children s Centre Setting If you need to begin the search again click on the Reset button to clear all the fields The search can be designed to suit the number of results you want to be displayed a very basic search will produce a large number of results Search First Name finimum of 2 Characters Address iA um at ee Family Active Inactive Both FamilyID Member Active O Inactive Both Type Both Carers Children Setting All My Settings Order By Surname Ma 2z O7 A DOB Not Set v Results 10 v Search Reset All Members of Famil 8 records You may have to refine your search g iaae Fama Earn Wome Ti Faire ree E T ldeess F inetrcode 4 Zahinn N Go G Ikie SE r Lie Lt j i AE f gt Owae O O Ty f pe Age E AAO CSS ii J USLC de STUY ey A Male Actiwe AP000741 Albert Smith Child 4 98 Pigott Street 14 7DW Setting11 None Active AP000956 Alex Smith Child 4 10 West India Dock
225. then go on to save it export it to a Microsoft application such as Excel or create Mail Shots Click on the Export button under Dynamic or Static Lists Export List Export Type Select Figure 131 Export type dropdown Mail Shot Select Mail Shot The Select Mail Merge Type screen will be displayed The Type dropdown allows you to choose to use the selected list for Mailing Label Email and Text Message and can be merged to This selected List Main Carer or Main Correspondent famiy Select Mail Merge T Tye Wendling Late Events Merge Toa This Lasi ia ait Ox Back Messages Manage Lasts x Je Lad a 53 Other Law paj Let Aden Figure 132 Mail Merge Type Screen It is important to note that Main Carers and Correspondents are not necessarily the same a Main Carer must be selected as a Primary Carer on a child s record and a Correspondent must have the Send Correspondence box ticked on their record Capita Children s Services Manage Lists 66 eStart 3 37a plus ContactPoint April 2010 Mailing Label Set the Type to Mailing Label select Merge to This List and click OK Figure 133 Selecting Mailing Label You now need to choose a label type you can select one of two sizes L7163 or L7160 Now click on OK You will be presented with an option to Open or Save You can select either option depending on what you want to do Do pou want to open ov cave lhis filet a Niri aS
226. tions 128 eStart 3 37a plus ContactPoint April 2010 UNA Items Report The UNA Items report lists the Members who have selected Question Items in their UNAs which have been chosen before running this report e g if you select a Registered at Setting then Under 5 A Day and click Never and Every Day this report will then show members who have answered these two options The report will be grouped by Registered Living At Setting and then the Template type followed by the Question Item It can be seen whether Members of the same Family have answered the same Question Item This report includes a Summary table that can be displayed via the Summary button in the report or by ticking the Summary check box when running the report UNA Items by Carers with Report The UNA Items by Carers with report shows two percentage calculations It works out the number of times Carers have selected the Question Item by their UNA Created Date against the number of Carers there who have had UNAs created in the same Date Range of the chosen Settings It does not just count the latest UNA created and it will count the same Carer twice if two UNAs have been created within the chosen Date Range This is a Volume count report The last column coloured brown calculates the number of times Carers have selected the Question Item against all the Carers in all the Settings with UNAs created in the selected Date Range The report options are e Registere
227. to change just one individual s address this would be used if the member is living elsewhere but has been registered with the family Using the left hand menu choose the relevant member and then click on Address amp Languages Carer Jane Abbot MLOOOO04 Address if differant from family s eerie tr pos House Humber i dna lecivart Address nid ing salecizon ine aelachen ind aHecthian Figure 69 Changing the address for an individual Enter the person s address details You will now have added an address for the carer which is different to the family s address You can also add in any different languages used by the carer on the right hand side Capita Children s Services Carer Record 38 eStart 3 37a plus ContactPoint April 2010 Pregnancy This is only available for female carers and is also displayed as part of the Add Carer screen Carer Tracey Gillespie Baby Due Not Set L Post natal depression Pregnanc Histo Figure 70 Pregnancy Details 1 Select the date when the baby is due This will be highlighted on the family screen of a pregnant carer When you click Save a new button labelled Baby Born will now appear Carer Donna Smith 1D000648 Baby Dua 26002007 ETTER Frag tany Eidi Poet neced depresion Pregnancy History Figure 71 Pregnancy Details 2 When the carer has had the child click this button to display a Child Details screen to add in the new child information If y
228. tones registered to the Setting will appear in this report This report includes one Summary table and it shows the Completed status of each Milestone within the Date Range given The report options are e Registered at Setting e Date Range set against the Start and End Date e Ethnicity e Gender This report includes one Summary table showing the Completed status of each Milestone within the Date Range given Care Workers working with Dev Plan Targets Report This report shows the Development Plan Milestones and their Due Dates of Children registered at the chosen Setting for Care Workers This helps with an overview of which Milestone Due Dates are scheduled for each Care Worker A Child s information will only show if the Child as well as the Family are both active It displays a count of how many Milestones are due for each Care Worker The Development Plan needs to have a Care Worker assigned or it will appear under the unknown Care Worker grouping The report options are e Registered at Setting for the Children e Date Range The Contact Address Information with Contact Numbers can be seen with the Child information if the Yes radio button has been selected for Contact Info Otherwise the Mail Merge option will show only the Contact Address information The total of the Summary Table calculates a distinct count for each individual Child This means that if the Child has several Milestone targets due in the chosen Date Range
229. tting and Event Aims and the second one also includes the Event Group It does a count of every time a Child has attended an Event Activity with an Aim Audit Logs Audit Log Report s Only Users set as Console Managers are able to access the Audit Logs category and Audit Log report This report shows a New Value changed or added by a User on the Family Carer or Child screens The Log Type dropdown option before running the report allows the report to display only Audited Accessed or All information The Audit section of the report is grouped by the User who has made changes to the Family screens It lists the Family ID and Date Time when the audit occurred along with the name of the field and the previous and new value The information displayed for the Access section will only list the Family ID and Date Time when the search occurred It is also grouped by User The report options before running the report are e Seen at Setting e Date Range set against which Start and End Date e Log Type User Name Quarterly Profiles Category Quarterly Profile Main Report This report shows high level Reach and Volume Members Seen totals for a number of measures for a selected Quarter against the calculated previous quarter and the corresponding quarter in the previous year in table format The Report is grouped by Centre with a Summary option available The Summary Reach totals are NOT the sum of the Centre Reach totals but have
230. tures as well as edit the font size and colour These features as well as others can be found on the toolbars above the message box Email Message a Brust LR 40 ESS Fe EE HS L272 ee WS 6 AAO Ose BSE aS Co ite z Arai riai pi Styla w Aper i Hallo Maeicome to aStart Figure 143 Email Tools When you click the Add Recipient button you will be presented with a list of names for all care workers You can select as many recipients as you wish from this list Capita Children s Services Messages 72 eStart 3 37a plus ContactPoint April 2010 To select a recipient click on Add When you have finished click on OK Email Messa reate list via Add Recdpient s button ada Olaide Ade Sure Start Sure Start Admin Officer admin admin jo admin no selection andy admin Sure Start Sure Start Khaled Sure Start Sure Start Family Support Worker PA i Figure 144 Selecting Email Recipients Now click on send Email Message Ass nanpas iana naa To Endy adminy o A Bubjypwc et age ET o AY BR DY ERB SS ee HE ES AZIL3B aE oS 4 AAD OO woe BY 8B Fors Sure Formatting Style si inari 3i Windows Intermel Fqpkorer Se A Pegs hat bean cere to 1 ahini Figure 145 Email Confirmation Your message has been sent and you will now receive a confirmation message Sending an SMS Message through eStart Administrators should contact One Support to activate this function The eStart database has
231. ty amp Special Needs Report 120 Children Registered by Ethnicity Report 119 Children Reports 108 116 Children Seen Reach Report 116 Children Seen Volume Report 117 Children Seen by Activity Reach Report 118 Children Seen by Activity Volume Report 118 Children Seen by Activity with Anonymous Report Volume 118 Children Seen by Age Reach Report 117 Children Seen by Age Volume Report 117 Children Volume Report 149 Children Who No Longer Attend Their Registered Affiliated Settings 139 Child s Health Details 15 Child s Record Additional Details 43 Colours and Indicators 3 Common Assessment Framework 76 Completed UNA Items Report 160 Completed UNAs Report 128 159 Confidential Notes 26 Confidential Notes Tab 26 Consent to Store Details on ContactPoint 32 35 ContactPoint 41 76 Address 9 31 41 Authentication 78 Child Details 80 Communication 30 Consent 32 35 42 ContactPoint and eStart 76 Date of Death 31 41 Delete Involvement 19 Disputes 81 End Involvement 19 Involvement End Date 18 Involvement Start Date 18 Involvements 18 76 Left England 31 41 Overview 76 Parent Carers 80 Pre Archive Period 19 Returning to England 31 41 Search 78 Search Screen 79 Send to ContactPoint 30 Sensitive Services 81 Service Provisions 81 Stop Notice 11 14 31 41 77 Whose Records are Sent 77 ContactPoint Child Details 80 ContactPoint and eStart 76 ContactPoint Authentication 78 ContactPoint Ov
232. u obtain the relevant results select the name s by clicking the L button You can then use the tick boxes against the names in the right hand box to select them for the event Ticking the box in the header bar will select all the names Now select a Care worker for this event they are selected in the same way as above by clicking on the Ll button next to the Care Worker s name Please Note Only Care Workers associated with the selected setting will appear in the list Care Workers Setting Most House Carts Available Care Workers Care Workers Present Figure 102 Search for Care Workers to add to an Event Capita Children s Services Events 54 eStart 3 37a plus ContactPoint April 2010 Click on Save and the confirmation will be displayed Windows Internet Explorer Eg Event Saved members seen by 1 careworkers Figure 103 Save confirmation During the process of saving the names eStart will check to see whether or not the attendees registrants are either registered or affiliated to the event or course s setting on the date of the event or the dates of all course meetings If they are not they will now have a E icon in the Type column Information about these people and their link with the setting will not automatically be sent to ContactPoint If you wish information about children and young people who have been added to an event to be sent to ContactPoint as an involvement you will need to affiliate them to the
233. ummary Tables This report was created to run monthly for the government report The first Summary Table does a count of how many registered Children were seen from the selected Setting by their age The second Summary Table shows these Children seen divided by their Ethnicity The third Summary Table is on various Female Carers seen The fourth table is based on Families seen The fifth table is based on different Carers The report options are M7 Report Seen at Setting Event Date Range This report shows numerous targets that are required for the annual government return The report options are Registered at Setting Event Date Range Capita Children s Services Appendix A eStart Reports Extended Descriptions 146 eStart 3 37a plus ContactPoint April 2010 NCH Section 1 Report The first part of the report shows numbers of members registered at the selected Setting Only active members are counted The report options are e Seen at Setting e Event Date Range The Summary Table on the left breaks down the Members seen by their Ethnicity groups and the right hand Summary Table is grouped by Age and Gender NCH Section 2 Report This report shows information on families who are active as well as referrals made to the Setting The report options are e Seen at Setting e Event Date Range Custom Fields Category Custom Report This report displays information about Children Carers and Families groupe
234. ve and inactive Members within active and inactive Families are displayed in this report It includes the number of Anonymous Members who have attended Event Activities The report is grouped first by Living At if this option has been selected and then Registered at Setting followed by Event Activities The report options are e Seen at Setting e Date Range set against the Event Start and End Date e Gender e Activities Event Reporting Group Group Event Provider Location Theme Outcome Type Access Group The report options are the same as for the Events Reach report except that it does not include Living at Disability and Ethnicity Four Summary Tables of Members Seen at Events from the selected Settings are included in this report e The first Summary Table is grouped with the rows as Event Activities and the Seen at Setting set as columns e The second Summary Table is also for Setting but includes the Event Month as a further group e The third Summary Table based on Area can be seen in this report if a Setting Postal Area Super output Area or Custom Label has been selected for the Living At report option e The fourth Summary Table can be seen when the Living at option has been selected and includes the additional Event Month grouping Capita Children s Services Appendix A eStart Reports Extended Descriptions 133 eStart 3 37a plus ContactPoint April 2010 Events Reach By Provider Report This report sh
235. viduals both children and carers that are registered with a Children s Centre Ef A child in ContactPoint is defined as anyone under 18 so a carer in eStart can be a carer ora child in ContactPoint If a date of birth has not been entered then the person s age is unknown so no fragment will be sent All people between the ages of 0 and 24 on the day of the transmission that live in England can be considered for sending to ContactPoint Stop Notice If there is a Stop Notice stored against a person indicated on the Child Details no information will be sent to ContactPoint for them Stop notices will usually be recorded against everyone who is 18 or over so most adults will not be sent to ContactPoint unless they are also a carer with parental responsibility in this case only their name and contact details will be sent on another fragment They can be overridden as follows For a standard refresh ContactPoint update for those between 18 and 24 inclusive stop notices are not overridden For a standard refresh stop notices are overridden if the child is under 18 and e There is a new involvement or e Anew address is entered for the child which is in England where the child previously lived outside England indicated by Left England being set to true or e There is a change to the child s Date of Birth or Date of Death or e There is a change to the pre archive period Note a stop notice that is overridden will be removed f
236. vourites 57 Outcomes 56 57 Reach Volume Reports 110 132 Recurrence 60 Register 53 Registrants 54 Satisfaction Ratings 56 Type 52 View Event Types 56 Events Reach by Activity Report 133 Events Reach By Ethnicity Report 135 Events Reach By Location Report 134 Events Reach by Outcome Report 136 Events Reach By Provider Report 134 Events Reach By Theme Report 135 Events Reach Report 132 Events Volume by Activity with Anonymous Report 133 Events Volume Report 132 Events by Aims Category 148 Events by Aims Reports 112 148 Events Calendar 58 Events Section 52 Every Child Matters 76 84 Export 66 CSV 69 Mail Shot 66 To CTF 70 To Excel 69 XML 70 Export List 66 Export to CTF 70 Export to Excel 69 Exporting a Report 115 Index F Families Category 124 Families Joining Report 130 Families Now Registered Report 125 Families Seen Reach Report 124 Families Seen Volume Report 124 Family Activities 22 Add 9 Additional Details 21 Address 9 Details 16 GP and Health Visitors 10 Items Borrowed 28 Merge 49 Notes 24 Registration Setting and Affiliation Details 10 Reports 27 108 124 Family Icons 17 Family Reports 108 124 Family Screen 16 Favourites 57 Favourites Events 57 Fragments 76 G Getting Started 82 GP and Health Visitors 10 H Hard to Reach 27 Hard to Reach Report 148 Hard to Reach Reports 27 112 148 Hard to Reach Reports Category 148 Health 38 Health Category 142 Health Detail
237. w need to add Date Joined Registration and Setting The setting will default automatically to the postcode the setting is assigned to This can be changed to another setting using the dropdown Click Update Affiliations to affiliate the family to more settings if you know that they are already linked to them Date Jolmed 74 prea 2005 Logistration gapsiemd Ahlat hnis Setting 4 Chedrens Contre Sating E Childrens Canine Setting Childrens Canine Figure 16 Add a Family Date Joined Registration Status amp Setting Administrators can add in all postcodes with assigned Settings through the Admin section GP and Health Visitors Select the family s GP Centre Health Visitor and Family Health Visitor by using the dropdowns then click on Next Add Family GF ina Selection Cenin Health Visitor rin ecatlerr titan Family Health Visitor no selection Figure 17 Add a Family GP amp Health Visitors Capita Children s Services Add a Family 10 eStart 3 37a plus ContactPoint April 2010 Add Children and Carers Next you can either enter details for a Carer or Child Alternatively you can click on Finish to create the record if you do this you will need to enter Child and Carer details at a later time Add Children and Carers Hea Fal m Mel Grove 21 Fr carers Figure 18 Add a Family Add Children amp Carers Add a Carer If you select Add Carer you will need to enter the following informat
238. weight Question Items have been selected for the report UNA Score Types Report The UNA Score Types report shows Members grouped under their Registered Setting and Score Type It also displays the UNA Creation Date although this is not given as a Date Range option before running the report Living at by Setting Postcode Super Output Area or Custom Label is an optional selection It is also possible to see the Address Contact Information of the family by choosing the option under Contact Info before running the report The Classification of the Score Type can be seen if it has been filled in otherwise it will be blank next to the score The Score is a sum from the selected Items assigned for the Score Type The Score type of Likelihood of being Overweight is not included in this report you must run the UNA by Overweight report if you wish to see information for that Score Type Completed UNAs Report The Completed UNAs report shows completed UNAs grouped by Template Type with information about the Members It also displays the UNA Creation Date and Completed Date A UNA must have a Completed Date for it to be listed in this report Living at by Setting Postcode Super Output Area or Custom Label is an optional selection It is also possible to see the Address Contact Information of the family choose the option under Contact Info before running the report Capita Children s Services Appendix A eStart Reports Extended Descrip
239. y Smoking e Pregnant A Summary Table of the Carers joined from the chosen Registered Settings is included in this report An Area Summary Table can also be seen in this report if a Setting Postal Area Super output Area or Custom Label has been selected for the Living At report option The main total of the Summary Table calculates a distinct count of one individual Carer at a Setting or Area The bar chart displays the Reach subtotals for each Setting but not the Total of all Settings Children Joining Report The Children Joined report shows the Children who have joined the Setting within the Date Range Active and inactive Children with an active or inactive Family status will appear in this report Children will not appear in this report if their Date of Birth has not been entered The report options are e Seen at Setting e Living at Setting Postal Area Super output Area Custom Label e Date Range set against the Start and End Date e Disabled e Ethnicity e Gender e Age by year or month set to 0 4 years by default A Summary Table of the Children joined from the chosen Registered Settings is included in this report Capita Children s Services Appendix A eStart Reports Extended Descriptions 131 eStart 3 37a plus ContactPoint April 2010 An Area Summary Table can be seen in this report if a Setting Postal Area Super output Area or Custom Label has been selected for the Living At report option The main
240. y address you have already entered You will also need to select Language details from dropdown lists Please see below Add Carer Address if different from family s House Number Address Town County Postcode Housing Status no selection Languages Spoken no selection Read no selection Written no selection English no selection Figure 21 Add a Family Carer Address amp Language Details Capita Children s Services Add a Family 12 eStart 3 37a plus ContactPoint April 2010 Carer s Smoking History You can now enter any smoking history for the carer This can be left blank if you have nothing to enter Click on Finish when ready Add Carer Tariking History Date of Change aaia Reason for Change jno salectan Oescription mo aehetteon Hots Click the Add button to add any smoking history Figure 22 Add a Family Carer Smoking History Administrators can add in more descriptions through the Admin section If you are entering smoking details you need to enter both a Reason for Change and a Description The information will not be saved without these entries Once these are complete click on Add the details will then be saved and displayed below Once you have added in the Smoking History click on Finish Add Carer Smoking History Date of Change 2aw2ios fi Reason for Change jno selection te Description ne selection W Notes Click the
241. y that person s saved lists These lists can now either be loaded or deleted depending on what you want to do Manage Lists Lier Hama Sabr i L mg Pia mir Che ees Byer 25 0 2007 sete 1 E create New Let di id My Lint Caer Les 1 1 Figure 141 Manage Lists screen Capita Children s Services Manage Lists 71 eStart 3 37a plus ContactPoint April 2010 Messages Sending Messages through eStart There are two ways of sending messages Emails and Text Messages from eStart e f you wish to contact non eStart users for example parents or a pre defined list of eStart users then you need to use the Export function within Manage Lists see page 62 onwards e f you wish to contact eStart users e g Careworkers the Messages function allows you to create and send emails and SMS Text messages through the eStart database Please note this is not used to contact the support desk The Messages functions are described below Sending an Email through eStart Click on Messages in the left hand side menu and then click on Email Email Message To rete list wie Add Reeplerets button Gubject Hem e ee ee ee ere Aa EEE F a 7 L320 BB doe AAD GOD eo a YG Fari Shoe r Formatting vo Diyir ja linsan ar Figure 142 Sending emails through eStart Type your message in the space provided Enter a subject heading in the subject field and select Add Recipient You can insert media files pic
242. y ticking the box on this screen or can be automatically set by being included in an acknowledgement from ContactPoint Anyone aged 18 or over will normally have an automatic Stop Notice unless consent has been given Under certain circumstances a Stop Notice can be overridden Please see the topic Whose Records are sent to ContactPoint on page 77 for further details Click on the Next button to continue or Cancel to return to the Add Children and Carers screen Now you will need to complete the following details Click on the Update button for the section you want to complete and click on the particular item in the list to add it if you add one by mistake just click on it again to remove it Capita Children s Services Add a Family 11 eStart 3 37a plus ContactPoint April 2010 Click on Next when you have finished Add Carer Date Joined 26 10 2009 Employment no selection Working Hours no selection Ethnicity no selection Sub Ethnicity Religion Benefits sedate Benefit Special Needs Update Special Needs Spec Update Special Needs Needs Disabilities Update Dissoilities Warnings Update warnings O Warnings Figure 20 Add a Family Carer Information 2 Carer s Address and Languages Sometimes a carer s address may be different to the child s In such a case these details can also be added here You do not need to enter tan address here if it is the same as the famil
243. ypes Registered at Seting Area lived in All Areas setting Care Worker Akshay Pindaria Score Type Nicotine Dependence Smoking Member ID Arst Hame Surname UNA Create Date core Addiction Classification Family ID D001 260 IDDN12799 BIR Female Test 1905 2009 i Mild Score Type SCI Social Capital Index Member ID Arst fame Sumame UNA Create Date We Scare Description Family ID 1D001 260 0012799 BETR Female Tast 1 o 06 2009 2 Low Count of individual Families Count of individual Members Care Worker Joan Booth Score Type Nicotine Dependence Smoking Member ID Airst Name Surname UNA Create Date F ID IDDODS03 Ddoirig Anna Cooper 15 05 2009 Score Type SCI Social Capital Index First Name Sumame UNA Create Date Cooper 16 06 2009 a Medium Count of individual Families Count of individual Members Figure 218 UNA Score Types Report output Capita Children s Services Appendix B UNA Report Descriptions 158 eStart 3 37a plus ContactPoint April 2010 Completed UNAs Report The Completed UNAs report Figure 219 shows completed UNAs by Template Type with information about the members It also displays the UNA Creation Date and Completed Date The UNA has to have a Completed Date for it to be listed in this report Living at Setting Postcode Super Output Area or Custom Label can be selected before running the report It is also possible to see the Address Contact Information for the family by selecting Y

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