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MP610 Service Manual

1. 5 min LF correction and Eject correction 1S performed at the same time None Perform in the service mode To correct line feeding LF roller diameter LF Eject correction At logic board replacement At feed roller ass y replacement None Perform in the service mode To correct line feeding eject roller diameter At logic board replacement At platen unit replacement 1 Only for CD DVD printing supported regions DO NOT loosen the red screws at both ends of the carriage shaft securing the print head position as they are not re adjustable The red screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit For the automatic print head alignment use Matte Photo Paper MP 101 which is packed with the machine before shipment If Matte Photo Paper MP 101 is not available perform manual print head alignment using plain paper CAUTION 2 Periodic maintenance No periodic maintenance is necessary 3 Periodic replacement parts There are no parts in this machine that require periodic replacement by a service engineer 4 Replacement consumables There are no consumables that require replacement by a service engineer 1 2 Customer Maintenance Adjustment mg Purpose Tool SED Automatic print At print head replacement To ensure accurate
2. Press the OK button to clear the error Failed to scan Either document The machine failed in scanning the cannot be scanned or is not placed on document for Fit to page copy Correct the settings then try the operation the platen glass again Cover is open Close cover The cover was opened during printing Close the cover The LCD returns to the display before the error occurrence Scanner is not operating correctly The CIS cannot detect the home position or Press the OK button to clear the error and the scanner unit warming up is not turn the machine off and on again If the performed properly at power on error still occurs repair servicing is required 8 43 2 4 Warnings Warning Message on the LCD Solution Low ink is indicated for an applicable ink tank icon in No special solution the Status Monitor Since the ink will be used up soon prepare for a new ink tank Print head temperature rise If the print head temperature does not fall the print head error will occur When the print head temperature falls the error is automatically cleared If the print head error is indicated repair servicing is required Protection of excess rise If the print head temperature does not fall the print of the print head head error will occur If the print head temperature exceeds the specified limit an intermission is inserted during prin
3. Press lt gt lt gt Black button icon There are no photos in memory card Supported image files are not in the memory A temporary error Confirm that supported image files are in the memory card Images with double byte characters used in the file name or folder name may not be recognized Change the file or folder name so that it contains only single byte alphanumeric characters If images are edited on the computer print them from the computer The value exceeds the number of A temporary error The last operation before copies you can print During selecting images or specifying the number of copies the total print quantity the error is cancelled and the total print exceeds the prescribed value of 999 quantity returns to the value before the error Memory card is not set Insert the card The memory card is not inserted in the slot Set a memory card after checking the direction properly DPOF information is not saved in the DPOF print was selected in the menu but no A temporary error The LCD automatically memory card DPOF files are contained in the memory returns to the display before the error card occurrence The number of copies to printis not Printing was attempted with the print A temporary error Specify the print set Input the number of copies quantity left 0 zero quantity 1 43 This layout is available only for A4 or I
4. U071 More than one ink tank of the Replace the wrong ink tank s with the correct one the same color installed following color is installed s Ink tank in a wrong 1680 U072 Some ink tanks are not installed in Install the ink tank s in the correct position position place Warning The ink 1700 Contact the support center or Replace the ink absorber and reset its counter absorber becomes 1701 service center for ink absorber almost full replacement Press OK to continue printing See 3 3 Adjustment Settings 6 Service The connected digital 2001 The device may be incompatible EEL Remove the cable between the camera and the machine Automatic duplex printing cannot be performed This paper is not compatible with duplex printing Remove the paper and press OK The paper length is not supported for duplex printing Press the OK button to eject the paper being used at error occurrence Data which was to be printed on the back side of paper at error occurrence is skipped not printed mode camera or digital video Remove the device and check the 1310 Pressing the OK button will exit the error and camera does not support manual supplied with the connected Failed in automatic 2500 print head alignment enable printing without replacing the ink absorber Camera Direct Printing device The remaining ink 1683
5. MP610 Service Manual Revision 0 QY8 13BJ 000 COPYRIGHTc2007 CANON INC CANON MP610 072007 XX 0 00 0 Scope This manual has been issued by Canon Inc to provide the service technicians of this product with the information necessary for qualified persons to learn technical theory installation maintenance and repair of products The manual covers information applicable in all regions where the product is sold For this reason it may contain information that is not applicable to your region This manual does not provide sufficient information for disassembly and reassembly procedures Refer to the graphics in the separate Parts Catalog Revision This manual could include technical inaccuracies or typographical errors due to improvements or changes made to the product When changes are made to the contents of the manual Canon will release technical information when necessary When substantial changes are made to the contents of the manual Canon will issue a revised edition The following do not apply if they do not conform to the laws and regulations of the region where the manual or product is used Trademarks Product and brand names appearing in this manual are registered trademarks or trademarks of the respective holders Copyright All rights reserved No parts of this manual may be reproduced in any form or by any means or translated into another language without the written permission of Canon Inc except in the case of
6. 9 times Orange Alarm Kain Ameren MP610 No sales of the 10 times Green Power No MP610 11 times Orange Alarm Canada Not Not supported 12 times or Return to the destination Green Power I more selection Note After setting the destination confirm the model name and destination in service test print or EEPROM information print lt Ink absorber counter resetting gt Reset the ink absorber counter to 0 when the ink absorber is replaced or when necessary after the logic board is replaced 1 In the service mode press the Stop Reset button 4 times then press the ON OFF button The ink absorber counter value of the EEPROM is reset to 0 2 The flag for resetting of the ink absorber counter is set to ON and the ink absorber counter value is automatically printed from the selected paper source D 000 0 is printed at the top left of the paper See 3 4 Verification Items 2 Ink absorber counter value print print sample lt Ink absorber counter setting gt Set the ink absorber counter value to anew EEPROM after the logic board is replaced in servicing 1 Before replacement of the logic board check the ink absorber counter value in EEPROM information print 2 In the service mode press the Stop Reset button 13 times then press the ON OFF button to enter the ink absorber counter setting mode 3 In the ink absorber counter setting mode press the ON OFF button again to enter the main ink absorber
7. direction 10 times Green Power LF Eject correction See LF Eject correction below 11 times Orange Alarm Left margin correction Not used in servicing 12 times Green Power Button and LCD test See Button and LCD test below 13 times Orange Alarm Ink absorber counter setting See Ink absorber counter setting below 14 times Green Power Return to the menu selection 15 times Orange Alarm Return to the menu selection 16 times or Green Power Return to the menu selection more Note If the Stop Reset button is pressed 14 or more times the Alarm LED orange or Power LED green lights steadily without any changes Orange Alarm Not used in servicing 28 43 lt Destination settings gt In the destination settings mode press the Stop Reset button the specified number of time s according to the destination listed in the table below and press the ON OFF button Time s in ae ih rer Destination CD DVD print 0 times Green Power CSN OE destination s time Orange Alarm J apan Supported 2 times Green Power Korea Not supported 3 times Orange Alarm US Not supported 4 times Green Power Europe Supported 5 times Orange Alarm Australia Supported 6 times Green Power Asia Supported 7 times Orange Alarm China eee Supported 8 times Green Power Taiwan Supported No sales of the
8. replacement lt N 1 Peel off the cover sheet from the double sided adhesive tape on the back of the document pressure plate sheet With the long side down position the lower right corner of the document pressure plate sheet at the scanning reference point on the platen glass front right where the red lines cross in the photo above 2 Slowly close the document pressure plate while maintaining the hinge position The document pressure plate sheet will attach to the plate 3 Open the plate to confirm the following No extension of the sponge edges over the mold part of the upper scanner cover No gap between the platen glass reference edges and the corresponding sponge edges 22 43 3 Grease application 1 Printer unit Drawing rn n Part name Where to apply grease oil N Grease oil of drops x O amount locati mg ocations Entire surface the carriaee slider Adjust plate L Carriage shaft cam L sliding portion oil KG 18 to 36 Carriage shaft sliding portion on the left side of the chassis 1 location Adjust plate R Carriage shaft cam R sliding portion il KG 18 to 36 Carriage shaft sliding portion on the right side of the chassis 1 location Chassis ass y A 9 to 18 Chassis ass y A 9 to 18 PR lift shaft cam contact portion 3 A 18 to 27 locations Chassis ass y The shaft surface which contacts the l idler pulley hole A 9tol8 Idler pulley Entire surfac
9. then try again Fill in all the circles on the Photo Index Sheet Place the sheet in the correct orientation and position Failed to scan Photo Index Sheet Check orientation and position and make sure platen and sheet are clean lt See manual gt The machine failed in scanning the Photo Index Sheet The machine failed in scanning the handwritten Photo Index Sheet Failed to scan handwriting sheet Check orientation and position and make sure platen and sheet are clean lt See manual gt Failed to scan DVD CD handwriting sheet The machine failed in scanning the handwritten DVD CD sheet Check orientation and position and make sure platen and sheet are clean Failed to scan Photo Index Sheet Check for missed and improper markings The machine scanned the Photo Index Sheet Press the OK button to clear the error but markings in the sheet were incorrect Confirm the following then try again Fill in all the circles on the Photo Index Sheet properly Place the sheet in the correct orientation and position The machine scanned the handwritten Photo Index Sheet but markings in the sheet were incorrect Failed to scan handwriting sheet Check for missed and improper markings Failed to scan DVD CD handwriting The machine scanned the DVD CD sheet Check for missed and improper handwritten sheet but markings in the sheet was incorrect
10. U130 However when the ink absorber becomes full no amount unknown 1684 U140 further printing can be performed unless the 1410 to U150 1419 applicable ink absorber is replaced No ink no raw ink 1688 U163 Press the OK button to clear the error then perform the automatic print head again In the MP610 use Matte Photo Paper MP 101 Auto head align has failed Press OK and repeat operation lt See manual gt Applicable ink tank icon The remaining level of the following ink cannot be correctly detected Replace the ink tank An ink tank which has once been empty is installed Replace the applicable ink tank with a new one Printing with a once empty ink tank can damage the machine To continue printing without replacing the ink tank s press the Stop Reset button for 5 sec or longer to disable the function to detect the remaining ink amount After the operation it is recorded in the machine EEPROM that the function to detect the remaining ink amount was disabled Jy 5 Bz Ink tank not recognized The following ink tank cannot be recognized Applicable ink tank icon A non supported ink tank is installed the ink tank LED is turned off Install the supported ink tanks A hardware error occurred in an ink tank the ink tank LED is turned off Replace the ink tank s Ink tank not recognized The following ink tank cannot be recognized Applicable ink t
11. application 19 43 3 Cable wiring and connection 1 Wiring on the right side lt The cables are fit In the bottom case gt lt Be cautious of the position of the screw that fixes the ground wire The ground wire passes through the same cores as the card harness gt 2 Seen from the back side of the machine Note the DC 3 Right side of the machine AC adapter and bottom case harness position removed 20 43 4 Emblem removal Push the emblem bottom to remove from the double sided adhesive tape 5 Printer unit separation from the bottom case how to remove the screw under the purge unit 1 Rotate the purge unit gear toward the rear side of the machine to unlock the carriage lt 3 2 Special Notes on Repair Servicing gt gt 4 21 43 MP610 3 REPAIR TABLE OF CONTENTS gt 3 3 Adjustment Settings 1 Paper feed motor adjustment 1 When attaching the motor fasten the screws so that the belt is properly stretched in the direction indicated by the blue arrow in the photo below 2 After replacement be sure to perform the service test print and confirm that no strange noise or faulty print operation due to dislocation of the belt or gear or out of phase motor etc occurs The screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit DO NOT loosen them in other cases GAUTION 2 Document pressure plate sheet sponge sheet
12. counter setting mode Since the procedure for setting the ink absorber counter is common among all the models this step is necessary to set the counter value for the main ink absorber 4 The ink absorber counter value can be set in 10 increments by pressing the Stop Reset button Press the Stop Reset button the appropriate number of time s to select the value which is closest to the actual ink absorber counter value 29 43 Time s Ink absorber counter value to be set 0 times 0 time 10 2 times 20 3 times 30 4 times 40 5 times 50 6 times 60 7 times 70 8 times 80 9 times 90 Not valid 10 times or more Press the ON OFF button to return to the ink absorber counter setting mode 5 Press the ON OFF button to set the selected value to the EEPROM Print EEPROM information to confirm that the value is properly set to the EEPROM lt LF Eject correction gt After replacement of the feed roller logic board or platen unit in repair servicing or in refurbishment operation perform the adjustment to maintain the optimal print image quality Details Print the LF Eject correction pattern on a sheet of paper Select the Pattern No 0 to 2 in which streaks or lines are the least noticeable press the Stop Reset button the same number of time s as the selected Pattern No then press the ON OFF button See the flowchart below Note At the production site the
13. flicker as follows 5 1 Press the OK button OK1 in white is displayed on the black background If the result is not good NGI in black is displayed on the white background transparent color immediately after OK1 5 2 Press the OK button OK2 in black is displayed on the white background If the result is not good NG2 in white is displayed on the black background transparent color immediately after OK2 5 3 Press the OK button The machine enters the LCD flicker adjustment mode See the flowchart below 5 4 Press the ON OFF button to return to the service mode menu selection 39 43 Flicker adjustment mode flowchart START C J Reading of the VrefPWM value from the EEPROM From 01h to iFA Y hexadecimal __ Initial VrefPWM value 50h 2 5 inch model VrefPWM register setting WANG50 bmp pattern with the VrefPWM value hexadecimal at the bottom of the LCD VrefPWM 16 _ Adjustment end _ Increase N Press gt VrefPWM MAX 6Eh VrefPWM 2 Current VrefPWM value hexadecimal at the bottom of the lt Decrease VrefPWM fe key Press lt VrefPWM MIN 32h VrefPWM 2 Current VrefPWM value hexadecimal at the bottom of the LCD Writing of the VrefPWM value to the EEPROM Y END Z lt 3 3 Adjustment
14. position to prevent the carriage from moving and applying stress to the carriage flexible cable or causing ink leakage during transportation eel If the print head must be removed from the machine and transported alone attach the protective cap used when the packing was opened to the print head to protect the print head face from damage due to shocks al lt 4 MACHINE TRANSPORTATION gt L 43 43
15. shaft Lift cam bushing Machine sliding portions gears Wheel base To maintain detection None min functionality for presence of the Perform in the service mode None min Perform in the user At carriage unit replacement At logic board replacement detection sensor light volume 1 correction Automatic print head alignment At print head replacement At logic board replacement When print quality is not satisfying To secure the dot placement accuracy Manual print head At print head replacement At logic board replacement When print quality is not satisfying Grease application At carriage unit replacement At lift cam replacement To gears At Easy Scroll Wheel replacement At logic board replacement At spur base replacement At carriage unit replacement ink tanks and each ink tank position At logic board replacement To set the language to be displayed on the LCD 1 43 mode To maintain scanning accuracy None 1 min hold the sheet with the long side down then fit its lower right corner to the platen glass reference mark front right Platen glass At protection sheet protection sheet replacement document pressure At protection sheet frame plate sheet replacement position adjustment At scanner unit replacement
16. the machine off and on again 2 OK button To clear and recover from an error In some operator call errors the error will automatically be cleared when the cause of the error is eliminated and pressing the OK button may not be necessary 3 Stop Reset button To cancel the job at error occurrence and to clear the error 2 1 Operator Call Errors by Alarm LED Lit in Orange Error U i Error code No Message on the LCD Solution No paper in the rear 1000 Rear tray Confirm that the rear tray is selected as the paper tray There is no paper Load paper and source Set the paper in the rear tray and press the press OK OK button No CD DVD tray 1001 There is no CD R tray Attach the Set the CD DVD tray and press the OK button tray and press OK No CD or DVD 1002 Printable disc is not set Correctly Set a CD or DVD in the CD DVD tray and inset place a disc in the CD R tray and the CD DVD tray in the proper position Then 1003 There is no paper Load paper and press OK press OK press the OK button Paper jam 1300 The paper is jammed Clear the Paper jam in the rear 1303 Paper and press OK guide Paper jam inthe under 1304 guide Ink may have run out 1600 U041 The following ink may have run out Replacing the ink tank is recommended Ink tank not installed 1660 U043 The following ink tank cannot be recognized Applic
17. 1 gt lt gt EJ 1 gt aiar gt lt lt lt gt lt LF 0 gt lt gt lt EJ 0 gt lt gt gt lt gt gt lt lt gt e LF 2 gt Ka EJ 2 E gt 31 43 3 In the printout select the Pattern No in which streaks or lines are the least noticeable OK 3 1 LF correction value Press the Stop Reset button the same number of time s as the selected Pattern No then press the ON OFF button Selected pattern Number of times the Stop Reset button is number pressed M time 0 0 times 2 2 times Each time the Stop Reset button is pressed the Alarm and Power LEDs light alternately Alarm in orange and Power in green If the Stop Reset button is pressed 3 times or more then the ON OFF button is pressed the machine returns to the service mode menu selection 3 2 Eject correction value Press the Stop Reset button the same number of time s as the selected Pattern No then press the ON OFF button Selected pattern Number of times the Stop Reset button is number pressed N 1 1 time 0 times 2 2 times Each time the Stop Reset button is pressed the Alarm and Power LEDs light alternately Alarm in orange and Power in green If the Stop Reset button is pressed 3 times or more then the ON OFF button is pressed the machine returns to the service mode menu selection 4 The
18. A sheet of paper feeds from the cassette and ejected blank single sided printing iv A sheet of paper feeds from the cassette The pattern is printed on both sides of paper duplex printing A total of 4 sheets are ejected After this set the correction value to the EEPROM in the steps below 2 Selection of the parameter mode for left margin correction Press the Stop Reset button the specified number of time s according to the parameter mode listed in the table below then press the ON OFF button Each time the Stop Reset button is pressed the Alarm and Power LEDs light alternately Alarm in orange and Power in green Number of times the Stop Reset button is pressed M 0 times Duplex printing from the rear tray and cassette 1 time Back side of paper fed from the rear tray 2 times Front side of paper fed from the cassette Btimes times 3times Back side of paper fed from the cassette side of paper fed from Back side of paper fed from the cassette cassette E S on Return to the service mode menu selection after writing to the EEPROM Parameter mode 34 43 3 Setting of the left margin correction value means to Increase the left margin Press the Stop Reset button the specified number of time s according to the correction value listed in the table below then press the ON OFF button Number of times the Stop Reset button is pressed N benee Return to the parameter mode s
19. E MIP correction which is equivalent to the LF Eject correction is performed using the special tool and the E MIP correction value is written to the EEPROM as the valid data When LF Eject correction is performed the LF Eject correction values become valid instead of the E MIP correction value thus in the initial EEPROM information print LF and EJ are printed 1 In the LF Eject correction mode press the Stop Reset button the specified number of time s according to the paper to be used in LF Eject correction listed in the table below then press the ON OFF button Set a sheet of selected paper in the rear tray Time s L Paper 1 time HR 101 2 times GF 500 Office Planner 3 times HP BrightWhite Canon Extra STEINBEIS 4 times Canon Extra STEINBEIS Each time the Stop Reset button is pressed the Alarm and Power LEDs light alternately Alarm in orange and Power in green If the Stop Reset button is NOT pressed and only the ON OFF button is pressed the machine remains in the LF Eject correction mode If the Stop Reset button is pressed 5 times or more then the ON OFF button is pressed the machine returns to the service mode menu selection 30 43 2 The LF Eject correction pattern for the selected paper is printed LF correction values from 0 to 2 on the left Eject correction values from 0 to 2 on the right LF Pattern gt EJ Pattern Temp 052 LF
20. ENANCE 1 1 Adjustment Periodic Maintenance Periodic Replacement Parts and Replacement Consumables by Service Engineer 1 Adjustment Adjustment Timing Purpose Tool PP a time EEPROM At logic board replacement __ To initialize settings None min initialization Perform in the service mode Destination At logic board replacement To set destination None min settings EEPROM Perform in the service mode Ink absorber At logic board replacement To reset the ink absorber None min counter resetting At ink absorber replacement counter Perform in the service mode Ink absorber At logic board replacement To set the ink amount data in the None min counter value ink absorber to the ink absorber Perform in the service setting counter mode EEPROM settings Ink absorber When the ink absorber To replace the ink absorber with Screwdriver a pair of 15 min replacement becomes full a new one tweezers etc Paper feed motor At paper feed motor To adjust the belt tension None 5 min position adjustment replacement Position the paper feed motor so that the belt is stretched tight To correct the light volume for None 5 min Perform in the service mode the CD DVD detection sensor None Perform in the user mode To secure the dot placement None 13 min accuracy Perform in the user mode To maintain sliding properties of FLOIL KG 107A min the following items Carriage
21. LCD Confirm the connection between the operation panel the LCD unit and the logic board Replace the Operation panel unit or logic board A portion of the LCD is not displayed Perform the button and LCD test in the service mode and The display flickers confirm that the LCD is displayed without any segments missing or flickering Confirm the connection between the operation panel the scanning unit and the logic board Replace the operation panel unit or logic board Paper feed problems multi feeding Examine the inside to confirm that no parts are damaged skewed feeding no feeding and the rollers are clean Remove foreign material Adjust the paper guide properly 9 43 Set the paper properly Confirm the following selected paper source attachment of the rear cover connection of each harness and the logic board sheet feeder unit operation Replace the sheet feeder untt cassette unit or logic board Carriage movement problems contact to other parts strange notse Confirm that the carriage timing slit strip film is free from damage or grease Clean the carriage timing slit strip film with ethanol and lint free paper Remove foreign material Replace the carriage timing slit strip film or Carriage unit Faulty scanning no scanning strange noise Confirm the connection between the scanning unit an
22. Machine 10min Use head alignment When print quality is not satisfying uneven dot placement buttons MP 101 printing etc Matte Photo Paper MP 101 Computer MP driver Machine 13 min buttons Computer MP driver To ensure accurate dot placement At print head replacement When print quality is not satisfying uneven printing etc Manual print head alignment Machine 1 min buttons Computer MP driver Print head deep When print quality is not satisfying and not To improve nozzle x Machine 2 min 2 43 To improve nozzle conditions Print head cleaning When print quality is not satisfying cleaning improved by print head cleaning conditions buttons Computer MP driver To replace the empty min ink tank Ink tank replacement When an ink tank becomes empty No ink error displayed on the monitor or on the machine LCD or short flashing of an ink tank LED Paper feed roller When paper does not feed properly To clean the paper Machine 2 min cleaning When the front side of the paper is smeared feed rollers of the buttons rear tray Computer MP driver Rear tray sub When the paper fed from the rear tray is smeared To clean the rear tray Machine 1 min roller cleaning due to ink mist attached to the rear tray sub rollers sub rollers buttons Bottom plate When the back side of the paper is sme
23. SB serial number Destination settings Record of ink absorber counter resetting and setting Record of repair at the production site CD DVD print position correction value LF Eject correction values Left margin correction value Production site E MIP correction value and enabling of it Endurance correction value and enabling of it Record of disabling the function to detect the remaining ink amount Ink absorber counter value ink amount in the ink absorber 4 times Green Power Ink absorber counter resetting Set a sheet of A4 or Letter sized plain paper in the rear tray or cassette and reset the ink absorber counter After the ink absorber counter is reset the counter value is printed automatically 27 43 See Ink absorber counter resetting below and the print sample in 3 4 Verification Items 2 Ink absorber counter value print 5 times 6 times 7 times Press the Stop Reset button the specified number of time s according to the destination See Destination settings below Orange Alarm Destination settings Green Power Print head deep cleaning Cleaning of both Black and Color Orange Alarm CD DVD check pattern print Not used in servicing CD DVD print position correction horizontal X direction Green Power Not used in servicing CD DVD print position 8 times 9 times correction vertical Y
24. Settings 5 and 6 gt 40 43 MP610 3 REPAIR TABLE OF CONTENTS gt 3 4 Verification Items 1 Service test print lt Service test print sample gt MPolo M 0 300 C V00 00 Ds ul 7 USB 100042 SETs EN FA 05 3F 00 ao RE 90142 00456 CDRS 0039 FLICKER 000E Ten 32F M 00D M OK Y 1018 M 386 sk OK 378 F600 000 0006 SELF H 000 ooo 000 L 000 MIE LF 05 j LEDT Li s02 LP 1 EJ e 6 CDR SENSOR 0 III II 052 Cs0K M 013 00 000 41 43 2 Ink absorber counter value print lt Print sample gt al lt 3 4 Verification Items gt gt X 42 43 MP610 TABLE OF CONTENTS 4 MACHINE TRANSPORTATION This section describes the procedures for transporting the machine for returning after repair etc 1 In the service mode press the ON OFF button to finish the mode and confirm that the paper lifting plate of the rear tray is raised 2 Keep the print head and ink tanks installed in the carriage See Caution 1 below 3 Turn off the machine to securely lock the carriage in the home position When the machine is turned off the carriage is automatically locked in place See Caution 2 below 1 If the print head is removed from the machine and left alone by itself ink the pigment based black ink in particular is likely to dry For this reason keep the print head installed in the machine even during transportation CAUTION 2 Securely lock the carriage in the home
25. able ink tank icon Print head not installed 1401 U051 or not properly installed Print head temperature 1403 U052 sensor error Faulty EEPROM data 1405 of the print head No paper in the cassette Cassette Confirm that the cassette is selected as the paper source Set the paper in the cassette and press the OK button Remove the jammed paper and press the OK button Replace the applicable ink tank or press the OK button to clear the error without ink tank replacement When the error is cleared by pressing the OK button ink may run out during printing Install the applicable ink tank s properly and confirm that the LED s of all the ink tanks light red Print head is not installed Install the print head Install the print head properly The type of print head is incorrect Install the correct print head Re set the print head If the error is not cleared the print head may be defective Replace the print head Inner cover is open Close the inner Close the inner cover and press the OK button cover and press OK Inner cover error 1841 a 1846 2 18517 1856 Open the inner cover place the CD Open the inner cover which functions as the CD R tray and press OK DVD tray feeder set the CD DVD tray in the 4 43 feeder and press the OK button Multiple ink tanks of 1681
26. ain paper standard Custom 3 shipment inspection pattern 2 on both sides of paper 1 sheet 2 pages END 37 43 lt Button and LCD test gt Confirm the operation after replacement of the operation panel unit board or LCD unit 1 In the button and LCD test mode press the Stop Reset button The LCD turns blue waiting for a button to be pressed 2 Press each button of the operation panel 3 Only one button should be pressed at one time If 2 or more buttons are pressed at the same time only one of them Is considered to be pressed and the other buttons are ignored The LCD is divided into 25 segments representing each button The color of a segment corresponding to the pressed button changes to red After all the 17 buttons are pressed the remaining segments from 18 to 25 turn red at the same time 4 Rotate the Easy Scroll Wheel clockwise and counterclockwise 1 round 24 steps each as follows 1 ON OFF button 11 2 Paper Feed Switch button 12 3 NAVI button 13 4 HOME button 14 5 Back button 15 6 Up cursor button 16 7 Right cursor button 17 8 Down cursor button 18 9 Left cursor button Left function button Right function button OK button button button Black button Color button Stop Reset button 4 1 Rotate the Easy Scroll Wheel clockwise step by step The LCD is divided into 24 segments representing each step The color of a segment corresponding to the step change
27. ank icon En The following ink has run out Replace the ink tank Applicable ink tank icon Replace the empty ink tank s and close the scanning unit printer cover Printing with an empty ink tank can damage the machine To continue printing without replacing the ink tank s press the Stop Reset button for 5 sec or longer to disable the function to detect the remaining ink amount After the operation it is recorded in the machine that the function to detect the remaining ink amount was disabled Non supported hub 2002 An unsupported USB hub is Remove the applicable USB hub from the connected Remove the hub PictBridge USB connector 1 Only for models supporting CD DVD printing 2 Only for models not supporting CD DVD printing 5 43 2 2 Service Call Errors by Cyclic Blinking of Alarm and Power LEDs Service call errors are indicated by the number of cycles the Alarm and Power LEDs blink and the corresponding error code with the message Printer error has occurred Turn off power then back on again If problem persists see the manual 1s displayed on the LCD Cycles of Solution blinking of Error ss Replacement of listed Alarm ae ic code lele nt are likely to be Power LEDs faulty 2 times Carriage error 5100 An error occurred in the carriage encoder Carriage unit Timing shit film Logic board Carriage motor 3 times Line feed err
28. ared To clean the platen Machine cleaning ribs buttons Computer MP driver Scanning area When the platen glass or document pressure plate To clean the platen Soft dry and cleaning sheet is dirty glass and plate sheet clean lint free cloth Exterior cleaning When necessary To clean the machine Soft dry and exterior clean lint free cloth 1 3 Special Tools Name Tool No Application Remarks FLOIL KG 107A QY9 0057 000 1 4 Serial Number Location In common with the MP600 etc To the carriage shaft sliding portions lift cam bushing and Easy Scroll Wheel base a daor i F pr O aa On the carriage flexible cable holder visible on the right of the carriage after the machine is turned on the scanning unit is opened and the carriage stops at the ink tank replacement position lt 1 MAINTENANCE gt ge L 3 43 MP610 TABLE OF CONTENTS gt 2 LIST OF ERROR DISPLAY INDICATION Errors and warnings are displayed by the following ways 1 Operator call errors are indicated by the Alarm LED lit in orange and the error and its solution are displayed on the LCD in text and by icon Messages during printing from a computer are displayed on the MP driver Status Monitor Error codes are printed in the operator call service call error record area in EEPROM information print Buttons valid when an operator call error occurs ON OFF button To turn
29. ct the FFC and scanner motor cable connector from the logic board gt lt Disengage the scanner lock arm from the scanner unit gt lt While rotating the scanner unit slightly toward the outside release the scanner lock arm from the scanner unit gt Photo up Scanner unit Photo on the left Machine after the scanner unit is removed lt Remove the scanner lock arm or paper support when necessary gt 16 43 6 Remove the main case lt Release the 4 claws and pull up the main case no screws gt 17 43 2 Operation panel removal Remove the screws from the bottom of the document cover 7 screws lt Remove the top cover from the base while exercising caution not to break the claws gt 2 Remove the panel frame from the top cover 6 screws lt The FFC core is fixed to the unit with filament tape as shown in the photo gt lt Pull the operation panel cover upward to remove it There are 4 claws each in the front and in the back gt w 18 43 3 Remove the LCD and panel board from the panel frame lt Using longnose pliers hold the LCD hinge through its two holes While moving the hinge to compress the spring remove the LCD from the panel frame gt lt Remove the panel chassis and panel board 6 screws gt k 4 Remove the Easy Scroll Wheel from the panel board lt Be cautious not to touch the grease between the wheel and the wheel base gt See 3 3 Adjustment Settings 3 Grease
30. d the logic board Replace the scanning unit or logic board The CD DVD tray is not pulled in the feeder Confirm that the reflector of the CD DVD tray is clean and is free from any damages Replace the CD DVD tray or logic board Unsatisfactory print quality No printing or no color ejected Confirm that the orange tape is properly removed from an ink tank and the ink tanks are installed properly Perform print head maintenance Replace the ink tank print head Remove foreign material from the purge unit caps if any Replace the purge unit or logic board Printing is faint or white lines appear on Remove and re install the print head printouts even after print head cleaning Confirm that the ink tanks are installed properly Line s not included in the print data Perform print head maintenance appears on printouts Replace the ink tank or print head Perform the following Automatic or manual print head alignment in the user mode LF Eject correction in the service mode Clean the paper feed rollers Replace the purge unit or logic board Paper gets smeared Feed several sheets of paper Perform bottom plate cleaning Clean the paper path with a cotton swab or cloth Clean the paper feed rollers The back side of paper gets smeared Clean the platen rib clean the pa
31. e of the carriage shaft 2 4 where the carriage unit slides 00 to 400 Carriage shaft Carriage shaft spring Carriage shaft sliding portion to the 1 end of the spring A 9 to 18 Carriage shaft surface where the carriage unit slides and where the machine application of the grease is not feasible Oeh Outer surface of the CL idle gear R ee cylinder OR bas Outer surface of the CL output gear cylinder CL input gear Joint of the CL gear base CL input gear CL input gear teeth 14 1 drop 9 to 18 mg Carriage shaft 23 43 24 43 2 Operation panel Easy Scroll Wheel e Ee U Number of Part name Where to apply grease oil prawna Grease oil on drops x No amount locations p EE Easy Scroll Wheel sliding portions 15 Floil KG107A 1x4 besomd oo ee Floil KG107A 1 to3 0 16x 1 right left cursor buttons 1 drop 9 to 18 mg 4 Ink absorber counter setting Before replacement of the logic board check the ink absorber counter value and register it to the replaced new logic board The value can be set in 10 increments In addition according to the ink absorber counter value replace the ink absorber ink absorber kit When the ink absorber is replaced reset the applicable ink absorber counter to 0 How to check the ink absorber counter value See 3 4 Verification Items 1 Service test print How to set the ink absorber counter See 3 3 Adjustment Settings 6 Serv
32. east EEF R Oh value to the 65 notice able EEPROM J Writing of the Eject corre cton Mol Nees value to the EEPR Ohi Enabling the fbzed value of Disabling of the E MP Writing of the LF correction value the endurance correction core cton value to the EEPROM C ep Return to the senice mode menu ele cton 33 43 lt Left margin correction gt Adjust the left margin for duplex printing or printing from the cassette 1 Duplex printing from the rear tray and cassette In the left margin correction mode press the Stop Reset button 1 time then press the ON OFF button 1 time Duplex printing is performed from the rear tray and cassette Number of times the Stop Reset button is pressed Operatlon L 0 times No operation olime olime Duplex printing from the rear tray and cassette printing Duplex printing from the rear tray and cassette the rear tray and cassette ER Return to the service mode menu selection no writing to the EEPROM From each paper source rear tray and cassette 2 sheets of paper are ejected The first sheet is blank and the left margin correction pattern is printed on the second sheet lt Printing sequence gt For detail see the flowcharts below i A sheet of paper feeds from the rear tray and ejected blank single sided printing H A sheet of paper feeds from the rear tray Nothing is printed on the front side and the pattern is printed on the back side duplex printing i
33. election for left margin correction time 1 pitch 2 times 2 pitches 3 times 3 pitches 4 times pitch 5 times 2 pitches x 6times o x 6times o 3pihs 3pihs ne Return to the service mode menu selection no writing to the EEPROM After the value is set the machine returns to the parameter mode selection Repeat steps 2 and 3 to adjust the left margin in each Left margin correction value parameter mode back side of paper fed from the rear tray front side of paper fed from the cassette and back side of paper fed from the cassette 4 After the left margin correction in all the parameter modes is completed press the Stop Reset button 4 times or more in the parameter mode selection then press the ON OFF button to return to the service mode menu selection 35 43 Left margin correction flowchart Left margin correction START Press the Stop Reset button L times then press the OMJOFF button to fix the selection Start of duplex printing fram the rear tra and cassette key entry Mo N vat En Printing is performed according to Duplex printing from the the current correction values in rear tray and cassette the EEPROM Parameter mode selection key entri Press the StopvReset button M times then press the CiN OF F button to fx the selection Mo a Rear tray hack ade of paper Cassette front side of paper Press t
34. from Set 4 sheets of plain paper A4 or Letter in the MP driver Maintenance tab the rear tray or the cassette which is selected on the Paper Feed Switch button 4 sheets of A4 plain paper Print head alignment value Perform via the machine operation panel or from Confirmation of the current print head printing the MP driver Maintenance tab alignment values Paper feed roller cleaning Perform via the machine operation panel or from The paper feed rollers rotate while being the MP driver Maintenance tab pushed to the paper lifting plate Since the rollers will wear in this cleaning it is recommended to perform this only when necessary Bottom plate cleaning Perform via the machine operation panel or from Cleaning of the platen ribs when the back the MP driver Maintenance tab side of paper gets smeared Fold a sheet of plain paper A4 or Letter in half crosswise then unfold and set it in the rear tray with the folded ridge facing down 26 43 6 Service mode lt Service mode operation procedures gt 1 With the machine power turned off while pressing the Stop Reset button press and hold the ON OFF button DO NOT release the buttons The Power LED lights in green to indicate that a function is selectable 2 While holding the ON OFF button release the Stop Reset button DO NOT release the ON OFF button 3 While holding the ON OFF button press the Stop Reset button 2 times and then release both the ON OFF and Stop Re
35. g operation Purge unit Logic board 13 times Paper feed position error 6B00 An error occurred in the paper feed Sheet feed unit motor during line feeding Logic board 14 times Paper feed cam sensor 6B 10 An error occurred in the paper feed cam Sheet feed unit error sensor during paper feeding from the Logic board cassette 15 times USB Host VBUS 9000 The USB Host VBUS is overloaded Logic board overcurrent 16 times Pump roller sensor error 5C20 The pump roller position cannot be Purge unit detected Logic board 17 times Paper eject encoder error 6010 An error occurred in the paper eject Platen unit AP position error encoder signal Timing sensor unit 6 43 Timing shit disk eject film Paper feed motor Logic board 19 times Ink tank position sensor 6502 None of the ink tank position is detected Platen unit error Logic board 22 times Scanner home position 5010 The scanner unit cannot detect the home Scanner unit error position or the scanner unit warming up Is not performed properly at power on On the LCD Scanner is not operating correctly is displayed The check sum value is incorrect in the ROM check or RAM check at hard power on Power LED ROM RAM error turned off and Alarm LED lit Logic board Before replacement of the logic board ass y check the ink absorber counter value b
36. he StopvR eset button M Cassette times then press the ON OFF button back side of paper to fix the selection No N 4 Selection of the lett margin correction value key entry Writing of the correction YES value to the EEP ROM J es setting ofthe selected let margin correction value Moth 7 Mo witing to Mo writing to the EEPROM the EEPROM K ined r heben L O times The previous entry was song Return to the previous step specified number zet the specified value Over the specified number Exit the left margin correction mode Before writing to the EEPROM values in the RAM area can be overwritten by using key entry 36 43 Duplex printing trom the rear tray and cassette Paper source Paper type Print quality single sided printing Print data Print quantity Paper source Paper type Print quality single sided printing Print data Print quantity Paper source Paper type Print quality single sided printing Print data Print quantity Paper source Paper type Print quality single sided printing Print data Print quantity START Rear tray Plain paper standard Custom 3 No data blank 1 sheet 1 page Rear tray Plain paper standard Custom 3 Mo data blank on the front side Shipment inspection pattern 2 on the back side 1 sheet 1 page Cassette Plain paper standard Custom 3 Mo data blank 1 sheet 1 page Cassette Pl
37. ice mode Ink absorber counter setting lt 3 3 Adjustment Settings 1 to 4 gt gt 25 43 MP610 3 REPAIR TABLE OF CONTENTS gt 5 User mode Function Procedures Remarks Nozzle check pattern printing Perform via the machine operation panel or from Set a sheet of plain paper A4 or Letter in the MP driver Maintenance tab the rear tray or the cassette which is selected on the Paper Feed Switch button Print head manual cleaning Cleaning both Black and Color Unclogging of the print head nozzles and Perform via the machine operation panel maintenance to keep the print head Cleaning Black or Color separately or both Black conditions good and Color If there is a missing portion or white Perform from the MP driver Maintenance tab streaks in the nozzle check pattern printout perform this cleaning Print head deep cleaning Perform via the machine operation panel or from If print head manual cleaning is not the MP driver Maintenance tab effective perform this cleaning Since the deep cleaning consumes more ink than regular cleaning it is recommended to perform deep cleaning only when necessary Automatic print head Perform via the machine operation panel or from If automatic alignment is not effective alignment the MP driver Maintenance tab perform manual print head alignment 2 sheets of A4 Matte Photo Paper Manual print head alignment Perform via the machine operation panel or
38. internal business use Copyright 2007 by Canon Inc CANON INC Inkjet Device Quality Assurance Div 1 451 Tsukagoshi 3 chome Saiwai ku Kawasaki shi Kanagawa 212 8530 Japan MP610 de TABLE OF CONTENTS 1 MAINTENANCE 1 1 Adjustment Periodic Maintenance Periodic Replacement Parts and Replacement Consumables by Service Engineer 1 2 Customer Maintenance 1 3 Special Tools 1 4 Serial Number Location 2 LIST OF ERROR DISPLAY INDICATION 2 1 Operator Call Errors 2 2 Service Call Errors 2 3 Other Error Messages 2 4 Warnings 2 5 Troubleshooting by Symptom 3 REPAIR 3 1 Notes on Service Part Replacement 3 2 Special Notes on Repair Servicing 1 External housing scanner unit and document cover removal 2 Operation panel removal 3 Cable wiring and connection 4 Emblem removal 5 Printer unit separation from the bottom case how to remove the screw under the purge unit 3 3 Adjustment Settings 1 Paper feed motor adjustment 2 Document pressure plate sheet sponge sheet replacement 3 Grease application 4 Ink absorber counter setting 5 User mode 6 Service mode A Service mode operation B Destination settings C Ink absorber resetting D Ink absorber setting E LF Eject correction F Left margin correction G Button and LCD test 3 4 Verification Items 1 Service test print 2 Ink absorber counter value print 4 MACHINE TRANSPORTATION MP610 TABLE OF CONTENTS gt 1 MAINT
39. n Layout print Mixed 1 2 or 3 which is A temporary error The LCD automatically 8 5 x11 215x279 available only with A4 or Letter size paper is returns to the display before the error selected but the paper size is not set to A4 occurrence or Letter The selected layout on the handwriting sheet A temporary error Press the OK button to clear the error The LCD returns to the display before the error occurrence Cannot specify stickers and half side layout together Check markings is not supported for Stickers on handwriting sheet A temporary error Remove the memory card then change the Read Write attribute Change the setting after removing the With a memory card inserted in the slot change of the Read Write attribute was attempted With the memory card set to the Read write mode Card Direct printing operation was attempted from the menu A temporary error Remove the memory card change the memory card setting to Read only then perform Card Direct printing The card is currently write enabled Set to read only mode before performing operation Non supported size of paper for Camera Direct printing via PictBridge connection is selected Cancel printing on the digital camera Confirm the paper size and print again The paper size is not correct Check the page size you have set Press the OK button to clear the error Confirm the following
40. ng Faulty scanning No scanning Confirm the connection between the scanning unit and the logic board Replace the scanning unit or logic board Confirm that the MP drivers are installed properly Confirm that the USB cable is connected properly Streaks or smears on the scanned image Clean the platen glass Confirm the connection between the scanning unit and the logic board Replace the scanning unit logic board or document pressure plate sheet 1 Replace the print head only after the print head deep cleaning is performed 2 times and when the problem persists i lt 2 LIST OF ERROR DISPLAY INDICATION gt gt X 11 43 MP610 TABLE OF CONTENTS gt 3 REPAIR 3 1 Notes on Service Part Replacement and Disassembling Reassembling Service part Notes on replacement Adjustment settings Operation check Logic board ass y Before removal of the logic board ass y remove the power cord and allow for approx 1 minute for discharge of capacitor s accumulated charges to prevent damages to the logic board ass y Before replacement check the ink absorber counter value by service test print or EEPROM information print See 3 4 Verification Items 1 Service test print for details Absorber kit Paper feed motor The red screws securing the paper feed motor are allowed to be loosened only for paper feed moto
41. or 6000 An error occurred in the LF encoder Timing sensor unit signal Timing slit disk film Feed roller Logic board Paper feed motor 4 times Purge cam sensor error 5C00 An error occurred in the purge unit Purge unit Logic board KIEK 5 times ASF cam sensor error 5700 This error takes place when feeding Sheet feed unit paper from the rear tray after an error ASF_PE sensor board occurred in the ASF cam sensor Logic board 6 times Internal temperature error 5400 The internal temperature is not normal Logic board 7 times Ink absorber full 5B00 The ink absorber is supposed to be full Ink absorber kit 5B01 Message on the LCD Ink absorber full Service required Error codes 5B00 Main ink absorber is full overseas 5B01 Main ink absorber is full Japan 8 times Print head temperature 5200 The print head temperature exceeded the Print head rise error specified value Logic board 9 times EEPROM error 6800 A problem occurred in writing to the Logic board EEPROM 10 times VH monitor error B200 The internal temperature exceeded the Print head specified value Carriage unit Logic board 11 times Carriage lift mechanism 5110 The carriage did not move up or down Sheet feed unit error PR lift shaft ass y Carriage lift sensor unit Logic board 12 times 6A00 An error occurred in the AP motor Sheet feed unit during purgin
42. per path with a cotton swab or cloth Confirm that the platen ink absorber fits in place properly Confirm that the paper eject rollers are free from ink smear A part of a line is missing on printouts Perform nozzle check pattern printing and confirm that ink is properly ejected from all the nozzles Replace the ink tank or print head Color hue is incorrect Confirm that the ink tanks are installed properly Perform print head maintenance Replace the ink tank or print head Perform print head alignment Printing is incorrect Replace the logic board No ejection of black ink Confirm that the ink tanks are installed properly Perform print head maintenance Replace the ink tank or print head Remove foreign material from the purge unit caps if any Replace the purge unit Graphic or text is enlarged on printouts When enlarged in the carriage movement direction Clean grease or oil off the timing slit strip film Replace the timing slit strip film carriage unit logic board or scanning unit when copying When enlarged in the paper feed direction Clean grease or oil off the timing slit disk film or the timing slit disk eject film Replace the timing slit disk film timing slit disk eject film timing sensor unit LF roller platen unit logic board or scanning unit when copyi
43. r replacement DO NOT loosen them in any other cases Platen unit 2 lift shaft ass y Input carriage lift gear Carriage unit After replacement 1 Initialize the EEPROM 2 Set the ink absorber counter value Set the destination in the EEPROM 4 Correct the CD DVD and automatic print head alignment sensors 5 Check the ink system function 6 Perform LF Eject correction 7 Perform button and LCD test See 3 3 Adjustment Settings 6 Service mode for details of 1 to 7 Perform print head alignment and LCD language setting in the user mode on oO After replacement 1 Reset the ink absorber counter See 3 3 Adjustment Settings 6 Service mode for details At replacement 1 Apply grease to the sliding portions See 3 3 Adjustment Settings 3 Grease application 2 Check the ink system function See 3 3 Adjustment Settings 6 Service mode for details 3 Perform print head alignment in the user mode At replacement 1 Adjust the paper feed motor See 3 3 Adjustment adjustment for details After replacement 1 Check the ink system function Perform LF Eject correction See 3 3 Adjustment Settings 6 Service mode for details At replacement 1 Apply grease to the sliding portions 12 43 Settings 1 Paper feed motor EEPROM information print Service
44. s from red to green If the wheel is rotated counterclockwise before clockwise round completes the color of segment s corresponding to the number of steps the wheel is rotated counterclockwise returns to red If the wheel keeps rotated clockwise over 1 round 24 steps the color of segment s corresponding to the extra number of steps returns to red starting with the Start segment in the figure below 4 2 When the Easy Scroll Wheel is rotated clockwise 1 round 24 steps press the OK button 4 3 Rotate the Easy Scroll Wheel counterclockwise step by step The LCD is divided into 24 segments representing each step The color of a segment corresponding to the step changes from green to blue If the wheel is rotated clockwise before counterclockwise round completes the color of segment s corresponding to the number of steps the wheel is rotated clockwise returns to green If the wheel keeps rotated counterclockwise over round 24 steps the color of segment s corresponding to the extra number of steps returns to green starting with the Start segment in the figure below 38 43 START Kw 4 4 When the Easy Scroll Wheel is rotated counterclockwise 1 round 24 steps and all the segments are in blue press the OK button The color pattern is displayed on the LCD If there is any segment that is not in blue when the OK button is pressed the display remains unchanged 5 Adjust the transparent color and LCD
45. selected LF correction value or Eject correction value is written to the EEPROM and the flag for the E MIP correction value becomes OFF enabling the LF Eject correction values written to the EEPROM Then the flag for the fixed value of the endurance correction becomes ON and the machine returns to the service mode menu selection 32 43 LF Eject correction flowchart START Key entr number of times the button is Press the StopRezet pressed i button L times then Paper selection i f press the ONOFF button D times to fix the selection The previous entry was wrong Return to the previous step Specified number iso Setthe specified value Ower the specified number Exit the LF 7 Eject correction mode 1 sheet of paper is printed LF Eject correction LF correction pattern on the lett pattern printing Eject correction pattern on the right Press the StopRes et button fal times then Selection of the LF press the ONOFF button correction value to fie the zele ct on fes gt Selectthe Pattern Ho in which steaks or lines are the least nod ce able Hol hiss Ma writing of the LF correction value to the Retenton of the LF EEPROM core ction value Press the Stops es et button A times then Selection ofthe Eject press the OMNSOFF button Ma wuriting of the LF correction Ho writing of the is Selectthe Pattern Ma in vuhich value to the Eject correction 8 ste aks or lines are the l
46. set buttons Each time the Stop Reset button is pressed the Alarm and Power LEDs light alternately Alarm in orange and Power in green starting with Alarm LED 4 When the Power LED lights in green and Service Mode CANON Idle is displayed on the LCD press the Stop Reset button the specified number of time s according to the function listed in the table below then press the ON OFF button Each time the Stop Reset button is pressed the Alarm and Power LEDs light alternately Alarm in orange and Power in green starting with Alarm LED Time s LED indication Function Remarks 0 times Green Power Power off When the print head is not installed the carriage returns and locks in the home position capped time Orange Alarm Service test print Service test print Model name ROM version Ink absorber counter value ink amount in the ink absorber USB serial number Destination EEPROM information Ink system function check result Barcode model name destination See 3 4 Verification Items 1 Service test print Service test print sample 2 times Green Power EEPROM information print EEPROM information print Model name Destination ROM version Ink absorber counter value ink amount in the ink absorber Print information Error information etc 3 times Orange Alarm EEPROM initialization The following items are NOT initialized and the shipment arrival flag is not on U
47. shaft positioning they are not adjustable in servicing i lt 3 1 Notes on Service Part Replacement gt gt amp 13 43 MP610 3 REPAIR TABLE OF CONTENTS gt 3 2 Special Notes on Repair Servicing Be sure to protect the machine from static electricity in repair servicing especially the LCD operation panel board scanner unit logic board card board and IrDA board 1 External housing scanner unit and document cover removal 1 Remove the cassette 2 Open the front door and scanner unit then remove the side cover R 3 screws lt While slightly pulling up the back of the scanner unit remove the side cover R The side cover R holds the scanner unit hinge gt 3 Remove the document cover document pressure plate unit lt While slightly pushing the left and right hinges toward the center pull the cover upward to remove it The cover will not be removed just by pulling it gt lt Disconnect the 2 connectors of the operation panel harness and connector which fixes the core position gt 14 43 4 Remove the side cover L 3 screws lt The side cover L holds the scanner untt hinge gt lt Since the pressure of the scanner lock arm spring is in the upward direction hold the scanner unit while removing the side cover gt lt In the left back of the scanner unit the ground wire is fastened to the chassis Be cautious of it gt w nl T Te i 15 43 5 Remove the scanner unit lt Disconne
48. t head alignment in the user mode 2 Perform LF Eject correction in the service mode See 3 3 Adjustment Settings 6 Service mode for details Timing slit disk film Timing slit disk eject film Print head After replacement Service test print 1 Perform print head alignment in the user mode 1 General notes Make sure that the flexible cables and wires in the harness are in the proper position and connected correctly See 3 2 Special Notes on Repair Servicing or the Parts Catalog for details Do not drop the ferrite core which may cause damage Protect electrical parts from damage due to static electricity Before removing a unit after removing the power cord allow the machine to sit for approx minute for capacitor discharging to protect the logic board ass y from damages Do not touch the timing slit strip film timing slit disk film and timing slit disk eject film No grease or abrasion is allowed Protect the units from soiled with ink Protect the housing from scratches For the MP610 automatic print head alignment use Matte Photo Paper MP 101 to ensure alignment accuracy Exercise caution with the screws as follows i The screws of the paper feed motor may be loosened only at replacement of the paper feed motor unit DO NOT loosen them in other cases ii DO NOT loosen the red screws on both sides of the main chassis securing the carriage
49. test print Printing via USB connection Copying Direct printing from a digital camera PictBridge Ink absorber counter volume print After the ink absorber counter is reset the counter value is printed automatically Service test print Confirm CD DVD and automatic print head alignment sensor correction and ink system function Service test print Service test print Easy Scroll Wheel base See 3 3 Adjustment Settings 3 Grease application for details Document pressure plate unit After replacement 1 Confirm the document pressure plate sheet position See 3 3 Adjustment Settings 2 Document pressure plate sheet replacement for details 2 Check the LCD and operation panel See 3 3 Adjustment Settings 6 Service mode for details Document pressure plate sheet Document pressure plate sheet frame Scanner unit Be cautious not to scratch or damage the LCD hinge FFC Operation panel board ass y LCD viewer unit Timing shit strip film At replacement 1 Check the LCD and operation panel See 3 3 Adjustment Settings 6 Service mode for details Upon contact with the film wipe the film with ethanol Confirm no grease is on the film Wipe off any grease thoroughly with ethanol Do not bend the film After replacement Service test print 1 Perform prin
50. ting temperature Restrictions on paper The current paper cannot be set Change the size Re select the supported paper type and size Ee P type USB USB cable not connected not connected Setthe PC to start scan Set the PC to start scan PC to start scan Connect Connect the USB cable then turn on the computer USB cable then turn on the Connect the USB cable then turn on the computer Cancellation of image Reset the selected photo information select information Yes No Select Yes and press the OK button gt The image selection is cancelled and the menu or sub menu is displayed Select No and press the OK button gt The LCD returns to the display immediately before the message was displayed Do you want to clear the image scanned from the photo Yes No Do you want to clear the scanned image and rescan Yes No 2 5 Troubleshooting by Symptom Symptom Solution Faulty operation The power does not turn on Confirm the connection of The power turns off immediately after the power cord and power on between the logic board and the power supply unit Replace the power supply unit or logic board A strange noise occurs Remove foreign material Attach a removed part if any Check the operation of the moving parts such as purge unit carriage unit and paper feeding mechanism Replace a faulty part if any Nothing is displayed on the
51. y service test print or EEPROM information print If the counter value is 7 or more also replace the ink absorber kit when replacing the logic board ass y If the counter value is less than 7 register the current ink absorber counter value to the replaced new logic board instead See 3 3 Adjustment Settings 6 Service mode for details 2 3 Other Error Messages Message on the LCD Cause Solution The selected paper cannot be fed from The paper type being used business card cassette Change the paper source and Credit Card size paper or stickers etc is press OK not supported for paper feeding from the cassette Cannot specify the followings Settings made conflict each other e g Change the settings so that they will not together Change one of the settings Selecting borderless printing on plain paper conflict each other Device memory is full Reduce the The memory is not sufficient to do the print Reduce the amount of data to be printed or amount of photos films copies to job in copying print from a computer scan Change the paper source to the rear tray A temporary error Press the Color button to continue the operation The Black button was pressed but it is invalid Press lt gt lt gt Color button icon A temporary error Press the Black button to continue the operation The Color button was pressed but it is invalid

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