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USER MANUAL

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1. Hang up and repeat with all the telephones connected Dial21 outside line 1 accessed from device 41 check for dialling tone Dial an outside telephone number and check proper all exeaution Ask the outside counterpart to call the telephone number corresponding to line 1 and check that all free telephones ring Lift handset from a telephone and check that the connection is established Dial 22 outside line 2 accessed from a telephone check for dialing tone Dial an outside telephone number and check proper call execution Ask the counterpart to call the telephone number corresponding to line 2 and check that all free telephones are ringing Lift handset from a telephone and check that the connection is established OPERATION MODE LANGUAGE Flemish or French languages can be set to operate the LINKCOM 2800 CLIP for the French speaking countries market The choice of the language can be made through the extension 41 with the following procedure 98 1234 84 0 then press the R key for Flemish 98 1234 84 1 then press the R key for French The chosen language setting is confirmed by the relevant message Service activated The system is equipped with Flemish language by default In case of any change between the two languages the supported messages performed for DISA HOT LINE amp NIGHT SERVICE will not be available accordingly For any language setting a new message recording is needed GENERAL The switchbo
2. For instance to disable all dialling starting with 0 dial 98 12345 0000 R but to enable dialing to 06 and Q2 districts dial without hanging up 510106R 510202R Remark long distance lockouts programmed in the table apply only to extensions programmed for dialling lockout see table 1 The enabling disabling table can be reset by dialing code 59 98 1234 59 R Remark an extensions where this table is disabled can in case dial all shortcut numbers 9 MUSIC SELECTION OR RECORDING FOR OUTSIDE CALLS ON HOLD CODES 63 x 82 x A short 4 notes selection tune type or a 20 seconds music can be selected for transmission on both outside lines when on hold 98 1234 63 1 R to select the 4 note tune 98 1234 63 0 R to select the 20 seconds music In the latter case either the music pre programmed in the switchboard or a customized music recorded through the handset of the extension from which the programming is conducted can be chosen The sequen ce 98 1234 82 1 R enables to record a new music 98 1234 82 0 R enables to listen to the 20 seconds music WARNING the recording of a nem music cancel the pre programmed music and makes it irretrievable After dialing the above code the voice message record after the beep informs that the recording can start Since the music is repeated every 20 seconds pauses in between should it be necessaty to avoid undesired stop restart effects it is recommended to lower the volume of
3. 39 TECHNIGAE FRAT URES E RS ESTO ENEMIES LP 40 TROUBLESHOOTING 42 LINKCOM 2800 CLIP QUICK REFERENCE LIST 43 WHEN 43 Ghetto c suo bitte dS ESSE bete 45 LINKCOM 2800 CLIP PROGRAMMING TABLE 46 INSTALLATION INDEX PACKAGE CONTENT LINKCOM 2800 CLIP switchboard PBX Power supply 4x5mm wall screw anchors 2modular cables plug plug 1x2poles able with plug door phone Printer cable 25pins RS232 User manual and Guarantee GENERAL The switchboard and the power supply must be wall mounted dose to network line accesses and electrical network connection using the screw anchors en dosed Furthermore care should be taken not to install the system near electromagnetic sources photocopiers transmitter antennas electrical cabinets transformers The endosed template sheet can be used to place properly the anchor screws Ricordarsi di indudere la Dima e 4 E LA SLIDER ACCESS TO CONNECTORS mmm SWITCHBOARD COMPOSITION Pict 1 The switchboard when fully equipped is constituted of a motherboard with two add on boards installed for the following functions Mainboard for the primary functions with the outside lines terminals and power supply connections It contains 2 jumpers S1 52 for speafic configuration operations Door phone and telay control add on board contains a jumper 5
4. CODE 90 The programming passwotd can be changed at any time to protect the programming using the following ptocedure 98 MMMM 90 NNNN NNNN R Where MMMM is the current programming password and NNNN is the new password The new passwotd must be entered twice for the system to check its content if they are different the request for modification is rejected Both present and new passwords must consist of 4 digits 3 DOSA ACCESS PASSWORD CHANGE CODE 95 This second password used to protect access to the DOSA service can be changed using the following ptocedure 98 MMMM 95 NNNN NNNN R Where MMMM is the current DOSA password and is the new password The new password must be entered twice for the system to check its content if the two new passwords entered are different the request of modification is rejected Both present and new passwords must consist of 4 digits WARNING Do not forget your passwords Othermse referto chapter Troubleshooting to restore the default bassmords 4 PROGRAMMING TERMINALS TYPE CODE 4d x A certain number of functions see table 1 can be programmed for each extension from 41 to 48 After dialling the access code 98 and the password dial the number of the extension to be programmed 44 then a code x or the codes sequence x x x for the functions to be activated 98 1224 4d x R TABLE 1 D Indusion abled o 3 1 enabled only forincoming cals Fully enabled 4
5. Line 2 enabled only for incoming cals Fully enabled 5 Nightmodeline No 6 Nightmodeline2 No Long distance alls lockout according to table 3 8 00 international odes lok out 9 Default values restore For instance 98 1234 44 3 4 R indicates that extension 4 is enabled only to receive incoming calls on outside lines 1 and 2 27 Extension whose access is disabled in full or in patt x 1 2 3 4 cannot access speed dialing numbers They can however place calls to the following emergency numbers 110 101 112 and other emergency numbers Terminals subject to long distance dialing lodout x 7 8 can access speed dialing numbers Remark several terminals can be sequentially programmed For instance the programming used to enable dialling lockouts of table 4 and to dialling code 00 to terminals 44 and 46 can be as follows 98 1234 44 7 8 R 467 8 R 41 TONES DISABLING DURING CONVERSATION CODE 58d Each terminalcan be exduded from receiving warning tones such as for instance an incoming call notification on an outside line or the line on hold notification during the conversation This programming is useful should a modem be connected on the extension since these tones could interfere with its receiving Programming code 58 d can be used to disable these tones as shown below 98 1234 58 d R d M EEI 1 8 Tones disabled on extensions 1 8 Tones restored on all ex
6. SPECIAL SERVICES 9 Room Monitor 49 It is possible to listen to what happens in another room for instance in order to monitor the child room Lift the handset of the telephone located in the room to be monitored dial 49 and leave the handset off hook When this extension is called from any other phone a voice communication is automatically established and anything ocaurting in the room can be monitored Remark the service is also available from a remote telephone equipped with tone dialling mode using the Direct Selection function described below WARNING Improper or unlawful use of this function can involve violation of a room ptivacy 10 Hot Line 85 R A spedfic setup can enable a sequence of 8 attempts to call outside numbers programmed as shortaut numbers with codes 39 38 37 and 36 when lifting the handset without dialling for 20 seconds each attempt lasts 60 seconds and is 16 seconds apart from the next REMARK the continuous tone can be heard for approximately 10 seconds then the congestion tone for additional 10 seconds After dialling each number the connection with the party called is established for 60 seconds after that a short warning tone is heard to inform the aller or the party called that should be dialled to continue the eventual conversation in progress for 60 additional seconds and condude the attempts to all should be dialled to stop further attempts to call Activation To enable the
7. if extension 47 and 48 have to be disabled dial 98 1234 54 9 123456 R from extension 41 17 PROGRAMMING THE CLOCK ETC CODES 89 yyy 88 x Please refer to the CLOCK INTERFACE chapter 18 RESTORING THE DEFAULT CONFIGURATION CODE 99 The switchboard default set up at first installation configuration parameters can be restored by using code 99 98 1234 99 R This programming restores default values of the user and line functions of tables 1 and 2 resets the value of the calibrated opening dialling codes lockout table 3 and enables ringers on all extensions DOOR PHONE INTERFACE INTRODUCTION A pre existing door phone system can be connected to the LINKCOM 2800 CLIP switchboard enabling each extension to establish a voice connection with the outside door phone terminal and to control the door lock release Furthermore this interface enables local or remote control of an electrical contact controlled by a relay All types of door phone systems can be connected provided they are 5 wire type with buzzer operating at 12 or 24 V and compliant with the safety norms in force No connection with the outside lines is available from the outside door phone extension and from any internal door phone extension It is recommended to use a qualified installation company able to use the following information for the connection to the door phone system Connection principle The add on board is connected to the door ph
8. the 4s welcome message already used for the Direct Selection service and of the words Message stored in the answering machine In the pauses between each voice message the party called can dial on a tone dial phone stopping the message sequence and generating a call to the answering machine extension upon answering machine reply the remote user can poll it using the appropriate access codes To activate the service dial 921 followed by the R key from any extension To disable it dial 920 followed by the R key 22 REMARK A call to the shortcut number 30 is activated 30 seconds after the last message mas stored on the answering machine Answering machine extension programming Assign the answering telephone machine through the System Programming item Answering telephone machine code 404d Programming reset Cancel answering machine extension allocation using the above procedure dialing code 40 PRIVATE NETWORK COMMUNICATIONS MANAGEMENT The following services are reviewed here Call Forwarding for unanswered calls Immediate external forwarding and the DOSA service which are available should the Direct Selection setvice be activated in advance Warning the above services are available only on outside lines configured as private lines see chapter System Programming item Programming outside lines code 61 5 since they are not albwed on a standard outside line The access mode
9. with the eventual parameters needed 4 Press the R key to validate programming should R key be unavailable on the telephone briefly press the handset hook 5 Wait fot a confirmation tone made of 3 short tones or an eventual voice message an eventual busy line tone indicated that the programming was not accepted 6 Repeat steps 3 4 and 5 without replacing the handset to program other functions The programming can be recorded manually in tbe LINKCOM 2800 CLIP PROGRAMMING TABLE enclosed with this manual PROGRAMMING CODES TABLE Default value Flemish language x 0 0 Flemish lang French language 1 84x m d x EN 1234 Change DOSA access passend 3007 and 8 E Terminals programming 4d 41 48 See table 1 Disable tones duting conversation Tones enabled UNES Tone Mode only with calibrated opening 50 160ms Terminals with calibrated opening 80 800ms nn Speed dial numbers nn 00 39 max 30 digits 6 Speed dial numbers reset Spes di number ere Outside lines programming L 1 2 See table 2 5xnnyyyy Dialling enable disable table 0 1 nn 00 09 Empty BEEN table 3 59x Enable disable table reset 9 On hold tone music tune music 82x On hold music plav reco rd 25 Default value 65x DISA welcome message selection tune O tune recotded mes
10. 335 E pz i pe i pss 47
11. 63x or On hold music play record code 82x 3 2 Calling the terminal to which the outside line is to be transferred After plaang the call on hold an extension can be dialled ifthe called extension answers a conversation can be engaged while the outside line is on hold press the R key to restore the connection with the outside line or briefly push the telephone hook ifthe called extension fails to answer or is busy ptess the R key the continuous tone is heard press the R key again to restore the connection with the outside line or dial the number of another extension If the conversation with the internal extension lasts over 25 seconds a warning tone overlaps the conversation to remind an outside line is on hold This tone can be disabled through an appropriate programming see chapter System Programming item Disabling tones during the conversation 3 3 Actual transfer During a conversation if the telephone answers notify the transfer and hang up to imm ediately transfer the call Remark During the conversation the called extension can decide to take the call on hold by pressing the R key 13 When calling hang up if the telephone fails to answer or deliberately before it answers This telephone will ring for 25 seconds waiting for a reply after that all the telephone extension whose ringers are enabled shall ring Remark a call can be transferred to any telephone regardless of any e
12. and therefore the call is again available to the telephone as an unanswered call on hold 3 Transfer of an outside call Transferring a call involves the following steps pladng the outside line on hold calling the telephone to which the outside line is to be transferred actually transferring the call 3 1 Placing the outside line on hold R or 2 The placement of an outside line on hold can be made in general at any time during the conversation The placement on hold is activated in different ways according to the availability of the R key on your telephone Telephones equipped with the R key press the R key to place the outside line on hold press again the R key immediately afterwards to restore the connection Pulse telephones without R key dial 2 to place the outside line on hold dial 72 immediately afterwards to restore the connection In this case wait at least 8 seconds after dialling the last digit Remark if after placing an outside line on hold the handset is hung up without transferring the call the telephone rings after 4 5 seconds with a special ring and the line on hold is again available When the handset is lifted the conversation with the party on hold can be retrieved If no answer is given to an on hold call ring within 3 minutes the line is released The remote party on hold hears the programmed on hold tone see chapter System Programming item On hold tone music tune code
13. as follows set the ringer frequency as repeated rings code 98 1234 66 1 program the terminal d associated with the answering machine code 98 1234 40 4d assodate speed dialing number 30 with the outside number required code 98 1234 30 yyyyyyyy R enable the Message stored in the answering machine service code 921 R Service modes are described in the relevant section of the OPERATION MODE chapter Calling the door phone To activate a connection with the door phone without a call from it dial 6 after lifting the handset Door lock release during a door phone call Dial 1 followed by R if a tone dialling telephone is used to open the door The door lock release relay is activated for approximately 2 seconds Dial 2 followed by R if a tone dialling telephone is used to open an eventual gate jumper SO in 2 3 position Door lock release without establishing a connection with the door phone Dial 1 followed by R after lifting the handset to open the door Dial 2 followed by R after lifting the handset to open an eventual gate jumper SO in 2 3 position 37 CONTROLLED RELAY OPERA TION A relay can be controlled to start or stop an electrical device boiler radio lighting Jumper 50 must be in 1 2 position Dial 971 followed by R to activate the relay 970 followed by R to disable the relay from any extension after lifting the handset Dial 1234 7 to activate the relay 1234 6 to
14. disable the relay from a remote tone dialling telephone after the help voice message provided the Direct Selection function is activated The number 1234 given in the previous notice cotresponds to the programming default passwotd and has to be replaced with the new passwotd If the remote selection is received properly a confirmation voice message is transmitted to the remote device Remark in case of voltage breakdown the relay releases the contact and returns to its initial disabled position the relay will restore its activated status only when voltage is restored if previously set In case of programming reset default values restore using programming code 99 relay eventual activation must be confirmed dialling code 971 R CLOCK INTERFACE This interface is constituted of one spedfic board placed in the PBX and of a speafic cable 2 5 meters long to connect the switchboard to an 80 columns serial printer using an RS232 interface with a 25 pin connector The LINKCOM 2800 CLIP switchboard equipped with the do ck interface can send a detailed report for all outside calls to a printer implement a wake up setvice for all extensions The printer is connected with the cable supplied on purpose A null modem type adapter available on the market must be implemented for an eventual connection to a PC serial interface The printer must be set for 80 columns 10 cpi 66 lines 6 lpi and configured with the follo
15. of a line configured as private is different from that of an outside line as explained below 16 Call Forwarding for unanswered calls As additional Direct Selection service the forwarding of unattended outside calls to the shortait number with code 30 can be activated Forwarding is automatic and uses the other switchboard line if available dialling the above shortaut number After dialling the connection with the party called is maintained for 60 seconds after that a short warning tone is heard to inform the called party that a digit must be dialled on a tone telephone to continue the eventual conversation in progress for 60 additional seconds Setup and Activation Setup the Direct Selection Service see previous paragraph and program shortait number 30 see chapter System Programming item Speed Dial Numbers code 30 then lift the handset from any telephone and dial 961 followed by the R key Disabling Lift the handset from any telephone and dial 960 followed by the R key A voice message confirms service activation or disabling Remark The service s not available in Night Mode when the answering message function is active 17 Outside forwarding immediate for calls to a specific device An additional Direct Selection service is the forwarding of alls to any extension to an outside num ber contained in the shortcut number list Forwarding is automatic and uses the other switchboard line if avai
16. or mote xx sequential codes for the functions to be activated 98 1234 6 L xx R TABLE 2 Night mode answering message 3 4 Line enabled only for incoming calls Two way 9 Default values restore O C C C Remark 1 programming requires that the telephones connected to the extensions are pulse dialing devices since tone dialing devices cannot dial in pulse mode on outside lines these devices could however dial outside using speed dialing codes 2 Direct Selection function requires activation of the service through code 911 R as indicated in the operation mode 3 Night Mode Answering Message function requires message recording and Night Mode implementation through dedicated code 901 as indicated in the operation mode 29 8 PROGRAMMING DIALLING CODES ENABLING DISABLING TABLE CODE 5x nn yyyy A table containing 10 max 4 digits dialling codes yyyy identified as disabled or enabled codes exception to disabled codes can be created For example dialling code 0 can be disabled thus disabling all long distance and international calls while leaving only dialing code 06 enabled Disabled dialling codes must be entered with code x 0 enabled codes with code x 1 The value nn indicates table 3 address from 00 to 09 98 1234 5 0 nn yayaya R to disable dialing code yayaya 98 1234 5 1 nn R to enable dialing code TABLE 3 dialling codes dialling codes
17. the aller and the lineis established the caller can therefore dial from his her telephone in tonemode using this line The call to the outside number is timed at 60 seconds after that a warning tone is heatd to inform the caller that a must be dialled on a tone telephone to continue the eventual convetsation in progress for 60 additional seconds REMARK The DOSA service access password can also be used to program the switchboard On the contrary the programming password cannot be used to access the DOSA service 19 Private line outgoing access mode Lift the handset listen to the continuous tone then dial 20 and when hearing the dialling tone dial the number required The first private type line is automatically accessed Successive outside calls access alternatively the two lines if available 24 SYSTEM PROGRAMMING A certain number of functions can be programmed and customized using spedfic parameters through extension 41 Programming is protected with a password 4 digit numerical code The following table shows all possible programming options Programming procedure is the following 1 Lift the handset of telephone 41 and wait for the continuous tone 2 Dial code 98 followed by the 4 digits of the programming password default value 1234 The password can be changed by the user but in the folloming description the default value will be used 3 Dial the programming code for the function required
18. 0 for a configuration operation and 2 potentiometers to calibrate transmission and receiving voice levels Add on board to provide the do amp function when printing the telephone traffic Fig 1 em 1 Mainboard a RH 2 A mii 2 Door phone interface add on board wwe E s 1 i 3 Clock for traffic add on board y E to outside lines through line protections v 4 Line 2 i MN i g 5 Line 1 I 6 Spedal cable for printer 25 pins RS232 mee 7 Printer optional M 8 Extensions 5 8 Extensions 1 4 to internal telephone M sockets JUMPERS Jumper S1 refers to the system password The jumper default position 2 3 is the normal operation mode Position 1 2 restores default passwords ie those existing at first installation and pre set at the factory as described in Troubleshooting Jumper S2 refers to the second outside line The default position is 1 2 This position enables the use of both system outside lines Position 2 3 is recommended to austomers with a single outside line waiting for a second line requires a line with 8 devices In this mode the system adapts to this type of equipment Jumper S0 is located on the door phone interface Add on boatd It enables to set the electric contact on the optional interface as an electric switch or gate lo ck release The default position 1 2 is in the gate lock release mode Eventua
19. ERAL MESSAGE RECORDING FOR ONE OF THE FOLLOWING SERVICES DIRECT SELECTION ANSWERING MESSAGE OR HOT LINE CODE 81x A message up to 30seconds can be programmed fully recorded by the user through the handset of the telephone used for the programming for use in one of the above services WARNING use of a General recorded message in a service prevents its use for the other services Dial 98 1234 81 1 R to record the message for the Answering Service 98 1234 81 2 R to record the message for the Direct Selection Service replaang the pre programmed welcome and voice help sequen cc 98 1234 81 3 R to record the message for the Hot Line Service After dialling the recording code the voice message record after the informs that the recording can start The recording ends after 30 seconds or when hanging up the handset if the message is shorter 98 1234 81 0 R to play the message recorded To check the service for which the message was recorded dial 98 1234 814 the voice message direct selection message programmed Hot Line message programmed Night mode message programmed is heard Remark to cancel a message dial the message programming sequence and bang up after the beep Furthermore to restore the Direct Sekction default welcome and voice help message record a message for the Hot Line Service even when not used 31 The following Services Messages table details all combinations for th
20. ES Room Monitor Hot Line with programmable voice message Night Service with programmable answering message and FAX SWITCH Direct Inward Selection Access DISA and FAX SWITCH with programmable voice help Call capture on FAX or Answering machine Answering machine message notification through an outside door phone call Door phone Door lock release and remote controlled relay device interface PRIVATE LINE COMMUNICATIONS MANAGEMENT Unanswered calls forwarding to an outside number Transfer of calls to a private number Remote access of the second outside line and direct outward selection access DOSA Differentiated line access for public private line OTHER SERVICES Outgoing incoming calls detailed report printout Wake up Service DECLARATION OF CONFORMITY 1 INTENDED USE OF LINKCOM 2800 CLIP 1 PRIMARY SERVICES ER 2 ADDITIONAL SERVICES diu ito as bu pa tue 2 PRIVATE LINE COMMUNICATIONS MANAGEMENT 2 OTHER SERVICES d pU MEE 2 INSTALLATION INDEX 7 PACKAGE CONTENT 7 GENERAL 7 SWITCHBOARD COMPOSITION PICT T 7 Fig 1 8 JUMPERS 8 CONNECTIONS 8 INTERNAL LINES 8 USE OF MINI CONNECTORS 8 POWER SUPPLY 9 CONNECTION WITH NT1 PLUS CONFIGURATIONS 10 TONE AND R KEY ONLY 10 DISABLED 10 CORRECT INSTALLATION TEST PROCEDURE 10 OPERATION MODE 11 GENERAL 11 PRIMARY SERVICES 12 1 Intemal c
21. Hot Line service dial 85 then press the R key on the telephone where the service is to be activated Disabling disable this service dial 86 then press the R key on the same extension Furthermore during each attempt to call a user recorded message called Hot Line Message of up to 30 seconds can be sent twice This message is recorded following the procedure described in chapter System Programming item 10 General message with code 813 Hot Line message check check proper Hot Line message programming if recorded refer to the procedure described in chapter System Programming item General message with codes 814 and 810 Remark The recoding of the specific Hot Line message is made through the programming procedure called General Message Recoding This recording however optional for service activation prevents the Night Service Answering Message function as nell as an eventual Direct Selection DISA service specific message described below 11 Night Service answering message In Night Mode an automatic answer can be activated for calls incoming on a speafic outside line by sending a user recorded 30 seconds long Answering Message Remark the service requires the outside line to be programmed for the Answering Message as nell as Answering Message recording using the procedure called General Message Recoding 98 1234 613 R to program line 1 for the Answering Message 98 1234 623 R to progr
22. INE CODE OIN rcp u Pm 31 12 FAX SWITCH FUNCTION FAX TERMINAL PROGRAMMING CODE OI ctc SE 32 13 ANSWERING MACHINE EXTENSION PROGRAMMING CODE 40 4d E 33 14 DOOR PHONE INTERFACE PROGRAMMING CODES 66 x 67 yy 33 15 SELECTING A DEFAULT CONFIGURATION CODES 91 to 94 33 16 CLIP SERVICE Calling Line Identification Presentation 33 Meaning 33 INTERNAL CALLS DISPLAY 33 Meaning 33 17 PROGRAMMING THE CLOCK ETC CODES 89 yyy 88 x 34 18 RESTORING THE DEFAULT CONFIGURATION CODE 99 34 DOOR PHONEINTEBREAGCE uuu aaa 34 INTRODUCTION S dd ma E E a elope deed a usha Utu 34 ADD ON BOARD DESCRIPTION 35 TRANSMISSION AND RECEIVING LEVELS ADJUSTMENT 35 REMOTE CONTROLLED RELAY ote ast cantet du 36 DOOR PHONE INTERFACE PROGRAMMING 36 DOOR PHONE OPERATION 36 CONTROLLED RELAY OPERATION 38 CLOCK INTERFACE 38 ADD ON BOARD DESCRIPTION dle eet etd ete eee 38 TELEPHONE TRAFFIC INFORMATION PRINTOUI 39 TABLE 4 39 X 39 WAKE UP SE RVI CE etis tu ous veu ox uuo eumd deret
23. LED DIAL 18 98 1234 56 9 123678 R FROM TERMINAL 41 18 WITH REFERENCE TO THE CLIP SERVICE THE LINK COM 2800 CLIP OPERATES IN TRANSPARENT MODE LE THE CALLER IDENTIFICATION SIGNAL IS ADDRESSED TO THE TELEPHONE WHEN SENI BY THE NETWORK AND WITH PRIORITY TO THE INTERNAL CALLS 18 IT IS RECOMMENDED TO ENABLE RINGERS FOR A SINGLE LINE EACH 18 FOR INSTANCE ENABLE RESPECTIVELY 18 41 44 L1 18 45 48 12 18 IF ONE EXTENSION RINGER IS ENABLED FOR BOTH LINES IN CASE OF OVERLAPPING CALLS ONLY ONE CALLER IDENTIFICATION SHALL BE DISPLAYED WITH THE FOLLOWING CRITERIA 18 FOR EXTENSIONS 41 44 LINE 1 HAS PRIORITY 18 FOR EXTENSIONS 45 48 LINE 2 HAS PRIORITY 18 THIS MEANS THAT IF A CALLON LINE 1 ARRIVES FIRST AND ALL TELEPHONES ARE ENABLED FOR THE SERVICE AND FOR THE RINGER THE IDENTIFICATION SHALL BE DISPLAYED TO ALL EXTENSIONS IF A CALL ON LINE 2 OVERLAPS THE EXTENSIONS 41 44 SHALL KEEP RINGING AND THEIR DISPLAY SHALL NOT CHANGE WHILE FROM 45 48 SHALL NOW RING FOR THE CALL ONLINE 2 AND SHOW THIS LATTER IDENTIFICATION 18 REMARK 19 TO DISABLE ASINGLE EXTENSION DISABLE ALL EXTENSIONS FIRST AND THEN ENABLE THE REMAINING ONES 19 SPECIAL SERVICES 20 9 Room Monitor 49 20 10 Hot Line 85 R 20 11 Night Service ansmering message 20 12 Direct Incoming Call DISA or direct incoming selection 21 13 Direct Incoming Selection during Night Service 21 14 FAX functions 22 15 Answering telephone machine fun
24. LINK 2800 CLIP TELEPHONE SWITCHBOARD Supporting Caller ID Calling Line Identification Presentation USER MANUAL Dear customer Thank you for purchasing the LINKCOM 2800 CLIP switchboard PBX This product 1s a truly complete system designed for your office or home requirements LINKCOM 2800 CLIP manages 2 outside public lines and 8 extensions these ones can be connected to standard or cordless analogue telephones to a fax machine as well to an answering machine Dialing can be done both in tone and pulse mode Up to 2 outside calls 2 internal calls and 1 door phone communications can be managed simultaneously by the LINKCOM 2800 CLIP The system is equipped with music on hold and with an interface towards a normalized 5 wires door phone door lock release with buzzer and a low voltage relay control to control through a remote control switch and a safety insulator the switch of a simple household device such as a TV lighting etc A further enhancement has been achieved by equipping the system with a dok constituted by an add on board enabling a printout of the telephone traffic information through a suitable cable as well the implementation of a wake up service T p 12 1 1 Relay Gate lo ck release 2 Door phone Door lock release 3 Power Supply adapter 4 Telephone network A 5 Printer 6 Standard multifunction Cordless telephones E Answeting machines Fax LI DECLA
25. PEED DIALING NUMBERS PROGRAMMING CODES 00 to 39 The system allows programming a 40 numbers telephone book each assodated to a two digit address Dial speed dialing address nn from 00 to 39 after the password followed by the full telephone number max 30 digits to store the number into the phone book To insert a pause for intermediate tone or a 10 seconds pause without tone dial twice within 2 seconds 98 1234 nn R For instance 98 1234 00 022021 R programs telephone number 022021 with speed dial address 00 i no input is entered as yyyy the shortcut number eventually programmed is can celed Shortait numbers 36 37 38 39 are also used for the Hot Line function Shortait number 30 is also used for the Message stored in the answering machine or Call forwatding function The speed dial numbers table can be cancelled by dialling code 49 98 1234 49 R Remark A telephone is not enabled to short dialing when local outgomg calls are disabled on it To check shortcut number nn in the table dial code 96 98 1234 96 nn R A voice message gives in sequence the digits of the full number corresponding to shortcut code nn 7 OUTSIDE LINES PROGRAMMING CODE 6L x Some functions can be programmed for each outside line L1 and L2 see table 2 After dialling the access code 98 and the programming password 1234 by default dial code 6 followed by the line number to be programmed 1 or 2 then one x
26. RATION OF CONFORMITY The switchboard PBX LINKCOM 2800 CLIP complies with EEC Directive 05 1999 of the European Parliament and the Counal dated March 9 1999 concerning Radio Equipment and Telecommunications Terminal Equipment R amp TTE and the relevant recognition of their conformity LINKCOM 2800 CLIP meets likewise the EMC Norms EN50022 EN 55024 as well the Safety norms EN 41003 EN 60950 The Conformity to the above mentioned requirements is stated by the CE Marking shown on the product itself INTENDED USE of LINKCOM 2800 CLIP This product is designed to operate in connection to the Analogue Telecommunication Networks PSTN Network LIST OF SERVICES PRIMARY SERVICES Internal call and paging General or selective access of the external line Outside line immediate access when lifting the handset Outside line on hold mode with musicor tones Outside line recall and transfer to a free extension Answet to a second incoming call when engaged on the other external line Line access during an outside call ADDITIONAL SERVICES Booking Indusion Access to Post Dialling services Outside line notification to busy extension Do not disturb Call pick up for outside calls Internal call transfer Night Service Call Barring Call Barring override by password Abbreviated dialling Outside alls activation or partial disabling Emergency numbers CLIP SERVICE Calling Line Identification Presentation SPECIAL SERVIC
27. above Remark If the conversation with one of the tno parties lasts over 25 seconds a warning tone overlaps the conversation to remind that an outside line is on hold This tone can be disabled through an appropriate programming see chapter System Programming tem Disabling tones during the conversation Use of a line during an outside conversation During a conversation on an outside line the second outside line can be accessed without dosing the conversation in progress for instance for consulting purposes To do so place the first call on hold by pressing the R key or dialing 2 and dial 0 after the continuous tone to access the second outside line if available The number of the new party to be called can now be dialled and proceed as described above to switch between the two lines 14 ADDITIONAL SERVICES 4 When one extension or an outside line is busy 4 1 Booking 9 When the extension called is busy or when the outside line is not available the line can be automatically booked Dial 9 when hearing the line busy tone and hang up When the telephone or the outside line is free the telephone from which the booking was originated is automatically called answer must be given within 10 seconds otherwise the booking is can celled If the booking telephone is busy the booking call shall o cur automatically as soon as it is free When lifting the handset of the booking telephone the number of the booked te
28. all and paging 12 2 Outside call 12 3 Transfer of an outside call 13 ANSWERING A SECOND INCOMING CALL DURING A CONVERSATION ON THE OUTSIDE LINE 14 ADDITIONAL SERVICES 15 4 When one extension or an outside line is busy 15 4 1 Booking 9 15 4 2 Inclusion 6 15 5 During an outside call 15 5 1 Post dialling 15 6 Managing incoming outside calls at best 15 6 1 Do not disturb 16 6 2 Terminal call pick up for outside calls 5 16 6 3 Immediate call transfer 24d R 16 6 4 Night Service 16 7 Managing outgoing outside calls at best 17 7 1 Dial barring 17 7 2 Speed dialing numbers 3nn 17 7 3 Outside calls disabling and emergency numbers 17 3 THE CLIP SERVICE SUPPLIED BY THE LOCALOPERATOR ENABLES USERS EQUIPPED WITH A SUITABLE TERMINAL TO DISPLAY THE CALLER IDENTIFICATION LE THE CALLING NUMBER THE LINKCOM 2800 CLIP PBX ALLOWS THE USE OF THESE TERMINALS ON ALL EXTENSIONS THE DISPLAY OF THE INTERNAL AND EXTERNAL CALLER IDENTIFICATION IS SET BY DEFAULT HOWEVER INDIVIDUAL TELEPHONES CAN BE DULY SELECTED BY PROGRAMMING THE EXTENSION 41 DIALLING 98 1234 56 D R ACCORDING TO THE FOLLOWING TABLE 18 REMARK 18 e TO DISABLE ASINGLE EXTENSION DISABLE ALL EXTENSIONS FIRST AND THEN ENABLE THE REMAINING ONES 18 e SEVERAL TELEPHONES CAN BE SEQUENTIALLY PROGRAMMED FOR INSTANCE 98 1234 56 12345678 R 18 FOR INSTANCE IF TELEPHONES 44 AND 45 MUST BE DISAB
29. am line 2 for the Answering Message 98 1234 811 R to record the Answering Message The message up to 30 seconds long is repeated twice before hanging up during transmission the ringer remains on for the terminal enabled to receive calls during Night Service calls can be answered and the message is interrupted and a connection with the caller is established 20 Activation Disabling The service when setup through programming is activated and disabled together with the Night Service Remark the recording of the Answering Message prevents from using a specific Hot Line Service Answering Message function as nell as an eventual Direct Selection DISA service specific message described in the relevant paragraph 12 Direct Incoming Call DISA or direct incoming selection A telephone can be directly called from the outside through a spedfic programming This possibility is available if the outside all is made from a tone dialling mode telephone When an outside call is received the switchboard automatically answers and sends a pre set welcome message to the caller and a voice help consisting of a short music tune tune type and of the words dial the extension required or hold the line Upon message completion the switchboard waits a few seconds for the eventual tone dialling from the caller ifthe switchboard recognizes a telephone number being dialled the call is transferred only to the telephone selected f
30. an be answered by lifting the handset and dialling 5 after the continuous tone the connection with the outside line is established 6 3 Immediate call transfer 24d R All internal calls to your telephone can be transferred to another telephone Activation activate the transfer to telephone 4d 41 48 lift the handset and dial 24d d 1 8 followed by R a voice message confirms the transfer of calls When a transfer is activated the continuous tone heard when lifting the handset is periodically interrupted Check check that the transfer is activated dial 240 followed by R Deactivation To disable the transfer dial 88 followed by R Remark if you want to enable transfer also for outside the DISA Direct Selection must be programmed and activated see belbw in the Special Services paragraph 6 4 Night Service This service enables the ringer for incoming calls from each outside line on each extension When the service is activated only the telephones programmed for Night Service ring when an outside cal is received and this ringer setting works regardless of the eventual activation of the Do Not Disturb service made in day mode Programming and Activation To activate the Night Service after programming it on the telephones enabled for this service see chapter System Programming item Programm ing Terminals codes 4d5 for outside line 1 and 4d6 for outside line 2 dial code 901 follow
31. ard is delivered with the following default configuration access to both outside lines and dialing without restrictions enabled for all extensions ring and receipt of incoming calls enabled for all extensions tone dialing mode on outside lines Flemish language Extensions are identified with two digits numbers from 41 to 48 In case of power supply fault ext 41 is directly connected with the outside line defined as line 1 ext 45 is directly connected with the other line defined as line 2 Furthermore the ext 41 can be used to change switchboard configuration In order to check identification lift handset from ext 41 and after the continuous tone please dial the number 98 1234 99 R when the R key is not available press briefly the telephone hook a sequence of short tones is heard If the extension is not n 41 an error voice message is heard The above code in addition to identifying ext 41 confirms the basic configuration too The switchboard primary services can now be used namely internal call between two extensions outside call access to an outside line transfer of an outside call to another extension 11 PRIMARY SERVICES When the handset is lifted the number must be dialled within 10 seconds then a congestion line tone is heard Hang up or press R key if available on the phone before starting again 1 Internal call and paging Lift the handset after hearing the continuous tone dia
32. at first ring e g already engaged in a conversation with another phone or when their ringer is disabled Should the switchboard be unable to send the identification of the call in progress those extensions shall likely display the message not availbale 18 amp 2 ENABLING THE CLIP SERVICE ON A SINGLE OUTSIDE LINE The LINKCOM 2800 CLIP enables by default the display of incoming callers identification on both outside lines In order to discriminate the service on a single line Ln follow the procedure indicated in par Programming outside lines code 6Lx using code X 7 of Table 2 For example to disable caller identification display on line 2 dial from extension 41 98 1234 627 R 8 3 INTERNAL CALLS DISPLAY All LINKCOM 2800 CLIP extensions wherever equipped with a suitable phone can ee the identification of the internal ee nn In order to prevent the number assodated with an internal call from erasing one of the numbers previously stored as calls on an outside line please dial 98 1234 54 d R from extension 41 according to the following table 54 Extension enabled CLIP 41 48 9 No extension enabled Remark e To disable a single extension disable all extensions first and then enable the remaining ones e Several telephones can be sequentially programmed for instance 98 1234 54 12345678 R For instance if 47 and 48 must be disabled then dial 98 1234 54 9 123456 R from extension 41 19
33. ctions 22 PRIVATE NETWORK COMMUNICATIONS MANAGEMENT 23 16 Call Forwarding for unanswered calls 23 17 Outside forwarding immediate for calls to a specifi device 23 18 DOSA or Direct outgoing selection 24 19 Private line outgomg access mode 24 PROGRAMMING CODES TABLE 25 CODE 25 84 X 25 CODE 26 2 PROGRAMMING PASSWORD CHANGE CODE 90 27 3 DOSA ACCESS PASSWORD CHANGE CODE 95 27 4 PROGRAMMING TERMINALS TYPE CODE 4 x 27 TABLE 1 27 27 4 1 TONES DISABLING DURING CONVERSATION CODE 584 28 Meaning 28 5 CALIBRATED OPENING RECOGNITION CHANGE CODES 97d and OB med T Ie TT 28 Meaning 28 6 SPEED DIALING NUMBERS PROGRAMMING CODES 00 to 39 29 7 OUTSIDE LINES PROGRAMMING CODE 6 L x 29 TABLE 2 29 29 8 PROGRAMMING DIALLING CODES ENABLING DISABLING TABLE CODE ILU eT 30 shite sadn 30 9 MUSIC SELECTION OR RECORDING FOR OUTSIDE CALLS ON HOLD CODES OF 30702 X sten otav ep M eR bte aD aa LU Led Etpa ea 30 10 DISA WELCOME MESSAGE SELECTION OR RECORDING 3 CODES X OIN uay asnus n lal ides o duces tete oe 3 11 GENERAL MESSAGE RECORDING FOR ONE OF THE FOLLOWING SERVICES DIRECT SELECTION ANSWERING MESSAGE OR HOT L
34. e messages relevant to the three above services Service Table lt gt Messages NIGHT MODE Direct Selection DISA HOT LINE ANSWERING Default Message General recorded message Not available welcomet voice help NIGHT MODE Direct Selection DISA HOT LINE ANSWERING Default Message so Service with no message General recorded message NIGHT MODE Direct Selection DISA HOT LINE ANSWERING General recorded message Service with no message Not available the Welcome message can in any case be customized by the user 12 FAX SWITCH FUNCTION FAX TERMINAL PROGRAMMING CODE 80 4 d The implementation of this function requires three different operations 1 Selection and setup of the outside line assodated with the FAX Direct Selection or Night mode answering message service setup 2 Selection of an extensions assodated with the FAX 3 Service activation disabling 1 Dial 98 1234 61 2 R to select line 1 98 1234 62 2 R to select line 2 to select the outside line and to activate the Direct Selection service Alternatively the FAX Switch Direct Selection Night mode answering message function can be simultaneously activated by dialling 98 1234 61 23 R to select line 1 98 1234 62 23 R to select line 2 2 The terminals assodated with the FAX is setup dialing 98 1234 80 4d R 4d terminal number 41 48 The 98 1234 80 R caneels this programming Remark the extensi
35. ed by R from any extension Disactivation disable the service dia code 900 followed by R from any telephone Remark During Night Service an automatic answering service can be activated on incoming calls with a user recorded message see Night Service Answering Message service 16 7 Managing outgoing outside calls at best Outgoing calls can be checked by disabling long distance or spedfic network services dialling and furthermore use for the most frequent calls a table of 40 abbreviated dialing codes called shortaits numbers Furthermore Clock interface described below allows a printout with the details of each outgoing call 7 1 Dial barring Each telephone can be disabled from using the 00 international area code and or dialing codes programmed in a table Remark Eventual dialling lockouts on a specific extension enables bomever full use of the shortcut numbers table from that terminal Barring programming The table of enabled disabled dialing codes must be completed see chapter System Programming item Programming dialing codes enabling disabling table code 5 xnn yyy and then the barring must be set for each extension see chapter System Programming item Programming terminals code 4d8 for 00 barring and 4d7 for barring of dialling codes programmed in the table Batting bypass Those knowing the system password used during programming can bypass this barri
36. ension enabled Remark e To disable a single extension disable all extensions first and then enable the remaining ones o Several telephones can be sequentially programmed for instance 98 1234 56 12345678 R For instan if telephones 44 and 45 must be disabled dial 98 1234 56 9 123678 R from terminal 41 8 1 OUTSIDE CALLS DISPLAY With reference to the CLIP service the LINKCOM 2800 CLIP operates in a transparent mode i e the caller identification signal is addressed to the telephone when sent by the network and with priority to the internal calls It is recommended to enable ringers for a single line each For instance enable respectively 41 44 gt L1 45 48 12 If one extension ringer is enabled for both lines in case of overlapping calls only one caller identification shall be displayed with the following criteria for extensions 41 44 line 1 has priority for extensions 45 48 line 2 has priority This means that if a call on line 1 arrives first and all telephones are enabled for the service and for the ringer the identification shall be displayed to all extensions If a call on line 2 overlaps the extensions 41 44 shall keep ringing and their display shall not change while from 45 48 shall now ring for the call on line 2 and show this latter identification If a FAX Switch service is enabled display of caller identification is not possible the same applies for all extensions not idle
37. er by dialling 70 followed by the password and R Then after the outside dialing tone dial the outside number required The lockout is restored when hanging up the handset Deactivation The lockout must be reprogrammed on the individual terminal or the table must be totally cancelled see chapter System Programming item Resetting dialing codes enabling disabling table code 59 7 2 Speed dialing numbers 3nn To use a speed dialing number lift the handset listen to the PBX continuous tone then dial 3 followed by the address nn of the required number A tone identifying the ringer of the called number is heatd Remark should the immediate access upon lifting the handset be activated nf Primary Services and therefore the dialing tone is heard press the R key immediately after lifting the handset to obtain the switchboard continuous tone then dial 3 followed by the speed dial number required The speed dialing phonebook can contain up to 40 numbers speed dialling number address is a two digits code related to an outside number max 30 digits and enabling fast access to the outside party Speed dialing address numbers range between 00 and 39 Programming speed dialing numbers All the speed dialing numbers can be stored in the phonebook as described in chapter System Programming item Speed dialing numbers code nn yyy Content of the table can be checked through a voice help Speed dialin
38. ewdriver When the switchboard is dosed two openings on the casing left side give access to the potentiometers Set transmission level first upper potentiometer set the volume level as low as 35 possible compatibly with noise conditions outside Then set receiving volume lower potentiometer at a suitable hearing level w i 2 7 d am y Transmission S Receiving REMOTE CONTROLLED RELAY The add on board indudes a relay enabling control of an electric contad The output on the two relays must not exceed the following electric values 26 VAC 60 VDC 2 5 A However insulation from eventual dangerous voltages through a suitable safety separation device insulation transformer or other equivalent devices is required Jumper SO located in the board lower section enables the definition of relay activation duration In position 1 2 the relay is permanently activated and allows starting an electrical appliance boiler radio lighting In position 2 3 the relay is activated for a pre set period see below and therefore allows opening of an eventual gate DOOR PHONE INTERFACE PROGRAMMING Ringer periods for a door phone call code 66 x Those periods on extension in case of a door phone call can be changed 98 1234 66 0 R the ringer reflects the pressure applied on the call key default value 98 1234 66 1 R the ringer periods consist of a pair of rings repeated every 5 seconds for 30 seconds Gate lock release e
39. f the eventual Hot line or Night Service messages Activation enable the Direct Selection service dial 911 then press the R key from any terminal Disabling disable this service dial 910 then press the R key from any terminal Remark The recording of the specific Direct Selection message is made through the programming procedure called General Message Recording This recording bomever optional for service activation prevents the Night Service Answering Message function as well as an eventual Hot Line service specific message described elsewhere 13 Direct Incoming Selection during Night Service The above DISA mode be maintained in Night Service furthermore in this case the pre set DISA message should be replaced with a suitable Direct Selection message being used also during day mode For instance You have reached Company Rossi amp C Please hold on dial 48 to send a FAX Should the calling party fail to dial a selection the call is transferred on terminals programmed as night terminals and in particular to the answering machine if available 21 14 FAX functions If the extension connected with the FAX is programmed some utilities for the FAX service are automatically implemented 14 1 Immediate access of the outside line The terminal configured as FAX is automatically configured with immediate line access upon off hooking Ref Primary Services of the first outside line programmed
40. fter lifting the handset dial 21 after the continuous tone to access line 1 or dial 22 to access line 2 The selective access also allows indusion in the conversation in progress if enabled in case the outside line is busy this case is described in the paragraph Additional Services below 2 3 Immediate access when lifting the handset Finally the outside line required can be immediately accessed upon lifting the handset without the need to dial any code as when the telephone is directly connected to it through a suitable programming see chapter System Programming item 3 Programming Extensions codes 4d or 4d This operating mode is useful when most calls are directed outside plaang an internal call is however possible by pushing the R key if available after lifting the handset and dialling the extension required 41 48 after the continuous tone 12 WARNING If you are too fast when lifting hanging up the handse After hanging up an outside call the outside line is not available for approximately 3 seconds but is available for eventual incoming calls Accessing the line before this period is elapsed mill produce a busy tone If the interval between bangmg up on an outside call is followed too closely by a of the handset of the same telephone the switchboard considers the hanging up as a request to plae the line on hold equivalent to a calibrated opening oltained by pushing the R Rey
41. g numbers 36 37 38 39 are also used for the Hot Line service see the Special Services paragraph below Speed dialing number 30 is also used for the Message stored in the answering machine and Call Formarding services see the Communiuations management on private lines paragraph belon 7 3 Outside calls disabling and emergency numbers Each telephone can be programmed to prevent it from using one or both outside lines see chapter System Programming item Programming terminals codes 4d1 or 4d3 for outside line 1 and codes 4d2 or 4d4 for outside line 2 Nevertheless a telephone disabled from accessing an outside line can access an outside line to dial one of the following emergency numbers 100 101 112 Remark the line must first be accessed by dialing 0 zero or equivalent procedure emergency numbers can then be selected 17 8 CLIP Service Caller Line Identification Presentation The CLIP service supplied by the local operator enables users equipped with a suitable terminal to display the caller identification i e the calling number The LINKCOM 2800 CLIP PBX allows the use of these terminals on all extensions the display of the internal and external caller identification is set by default However individual telephones can be duly selected by programming the extension 41 dialling 98 1234 56 d R according to the following table Meaning Extension enabled CLIP 41 48 No ext
42. he continuous tone is heard then dial the number required Remark this procedure can be used f at least 8 seconds have elapsed from the last outside digt dialling 6 Managing incoming outside calls at best When an outside call reaches one of the PBX lines all free telephones whose ringer is enabled ring Telephones eventually busy receive a warning tone until the call is answered Remark This tone can be disabled by programming see chapter System Programming dem Disabling tones during the conversation 15 To answer an internal or outside call just lift the handset Ringer of each telephone can be disabled only for incoming outside calls and excluding telephone 41 6 1 Do not disturb Each telephone can activate or disactive the ringer only for outside calls Ringer ON or OFF function is made after one telephone handset has been lifted by dialling a two digit code out of the following table followed by the R key See also the chapter relevant to the door phone Ringer OFF for outside calls Ringer ON line 1 Ringer ON line 2 Ringer ON lines 1 and 2 Back to ringer ON for all calls If the R key is not available on the telephone its action can be simulated by operating rapidly on the telephone hook REMARK The above mentioned disabling cannot be done in combination mith the Night Service 6 2 Terminal call pick up for outside calls 5 Should the ringer of your telephone be disabled an outside call c
43. in Direct Selection activity 14 2 Call capture An outside call answered by the FAX terminal can be captured by any terminal and therefore taken away from the FAX by dialing 71 after lifting the handset 14 3 FAX Switch during Direct Selection If the Direct Selection DISA Service is activated the switchboard upon completion of the welcome message and voice help automatically adds the words dial 4d for the FAX where 4d is the FAX extension number After sending the message the switchboard checks for a few seconds while waiting for an eventual selection from the caller if the call originates from an automatic FAX machine equipped with the CNG tone If the FAX aall signal is identified the call is automatically transferred to the FAX terminal Furthermore upon completion of the call transfer to all terminals enabled should a phone selection or a FAX call signal fail to be recognized if no extension answered the call is in any case transferred also to the FAX terminal for 30 additional seconds 14 4 FAX during Night Service with Answering Message Activated During Night Mode the switchboard after automatically replying to an incoming call checks for a few seconds before sending the recorded message if the call originates from an automatic PAX machine equipped with the CNG tone If the FAX call CNG tone is recognized the call is automatically transferred to the FAX terminal Should the CNG signal fail t
44. it and try again after a few seconds The R key does not work The calibrated opening Change calibrated opening detection properly supplied by the deviceisnot duration see chapter System detected Programming item 4 Calibrated opening duration recognition change code 98 d To restore default passwords proceed as follows Switch the system off Disconnect outside lines wires Remove system cover Change S1 jumper to position 1 2 Restart the system and dial 98 from terminal 41 Hang up and switch the system off Restore 1 jumper to position 2 3 Replace the covet restart the system The system has restored default values for both passwords 42 LINKCOM 2800 CLIP QUICK REFERENCE LIST FUNCTION When When pe totes connected Extensions 41 48 4 48 40 Door phone cal TL 6 TL OUTSIDE CALLS Outside line 1 or 2 Private line 1 or 2 Outside line 1 Outside line 2 Speed dialing numbers Calibrated opening transmission RECALL AND TRANSFER On hold Connection restore Telephone recall after on hold status Tone or line restore Transfer to free extension or during conversation Reply to second call Previous conversation resumption SERVICES Room monitor Inclusion if programmed Forward disabling Forward to outside Shortcut numbers nn on private line Transfer status check Transfer disabling Doort lock release control Remote cont
45. l jumpers change from default position requires opening the switchboard case which must be strictly done only after disconnecting power supply and outside lines CONNECTIONS Please follow this order when connecting the different equipment internal lines Section 1 external lines 1 and 2 Section 2 power supply Section 3 Internal lines Each device must be connected to the system through a telephone pair with 0 6 mm diameter wires wires at cable end must be stripped and pressure set in a self locking mini connector Use of a multi pair telephone cable is not recommended for distances above 20 The mainboard has 2 mini connectors one for the first 4 extensions numbers 41 to 44 and one for the 4 additional extensions numbers 45 to 48 Use of mini connectors MINI CONNECTORS FRONT SECTION s tie m Wire extraction point ee I EE I INSERT WIRES REMOVE WIRES In order to release the wires from the mini connector insert a pin on the opposite side of the conductors on the metal part above the connector Connectors are inserted in the system with their front section fadng down Cables must be placed behind the holding screens housed in the plasticat the bottom of the connector Additional socket for printer Extensions 41 and 45 work in case of power failure emergency condition since they are directly connected to the two outside lines 41 with line 1 45 with line 2 We rec
46. l the relevant extension number 41 to 48 or the paging code 40 In this last case all extensions ring and the first to answer is connected to the caller If the extension called is busy the call can be booked or the caller can be induded in its conversation if enabled these cases are described in the paragraph Additional Services below The maximum number of simultaneous internal conversations is 2 the additional extensions attempting to dial receive a congestion line tone 2 Outside call 2 1 General access 0 Lift the handset dial 0 after the continuous tone and upon receiving the dialling tone dial the number required Should the dialling tone fail to be heard after dialing 0 one of the two outside lines could be disconnected check proper installation or try again If both outside lines are busy a voice message informing of the occurrence is heard in this case the first available line can be booked as described in the paragraph Additional Services below If the dialling tone does not disappear when the number is dialled it may be due to the local exchange not accepting a tone dialling and therefore the dialing mode must be switched through a spedfic programming see chapter System Programming item 6 Programming Outside Lines code 6L1 Remark dialling 0 altematively accesses both lines at each attempt 2 2 Selective access 21 22 Line 1 or line 2 can be deliberately accessed In this ase a
47. lable dialling the above shortaut number After dialling the connection with the party called is maintained for 60 seconds after that a short warning tone is heard to inform the called party that a digit must be dialled on a tone telephone to continue the eventual conversation in progress for 60 additional seconds Setup and Activation Setup the Direct Selection Service see previous paragraph then lift the handset and dial 23nn followed by the R key to activate the terminal to the speed dialing number with code 3 nn A voice message confirms forwarding activation Check Dial 240 followed by the R key to know which transfer was activated Disabling Dial 88 followed by the R key to disable transfer Remark When a transfer is activated the continuous switchboard tone when lifting the handset is periodically interrupted 23 18 or Direct outgoing selection The remote caller using a tone telephone can control the access of the second switchboard outside line and use it to dial directly if the line is configured in tone dialing mode within the Direct Selection procedure DISA Access to this service is protected with a DOSA password different from the programming password set by default as 3007 Dial DOSA password 8 after receiving the help voice message to remotely activate this service The other line if available configured as private line and with tone dialling mode is engaged and a voice connection between
48. lectric contact Code 67 xx This code enables the definition of the control relay activation period for the opening of a gate This period ranges between 1 and 50 seconds The default value is 4 seconds 98 1234 67 xx R where xx 01 50 DOOR PHONE OPERATION Incoming door phone call A cal from the door phone is received by terminals whose ringer is enabled and lasts approximately 30 seconds from the moment the call key is pushed the call is answered by simply lifting the handset A connection with the door phone can be established simultaneously with two other internal calls The door phone ringer is initially enabled on all extensions however it can be disabled with the following codes 80 followed by the R key disables both the door phone and the outside line ringers 84 followed by the R key restores the door phone ringer If a door phone call is received during a conversation with an outside party a warning tone is received The outside party can then be put on hold pressing the R key when the continuous tone is heard dial 5 to establish the connection with the door phone The outside call can be resumed with the same procedure used for a standard outside call Door phone call to the answering machine and notification to an outside num ber The Message stored in the answering machine service refer to Spedal Services applies also to door phone calls handled by the answering madhine 36 To activate this service program
49. lephone or the outside line access code is automatically dialled and the internal call or outside line tone is heard after which the number of the outside party can be dialled Each telephone can make only one automatic booking 4 2 Inclusion 8 When the extension you are calling is engaged in a call with another telephone or an outside party except for door phone conversations you can join in the conversation by dialling 8 A tone indicates to the three parties that the indusion has occurred When the indusion is activated on an outside call when one of the telephones hangs up the conversation continues between the remaining parties When the indusion is activated on a conversation between two extension when the party requesting the indusion hangs up the conversation continues between the original parties When one of the original parties hangs up the connection is aut Remark this function can be activated on an outgoing outside call only after the outside line is accessed by dialing 21 or 22 This function must be programmed for the telephone requesting the indusion see chapter System Programming item 2 Programming terminals code 440 5 During an outside call 5 1 Post dialling This function is necessary for instance when calling an automatic operator Access to this service is different according to whether a tone or pulse telephone is used Tone dialling is direct Pulse dial 2 then 72 when t
50. ls from both lines for terminals 42 to 48 16 CLIP SERVICE Calling Line Identification Presentation The LINKCOM 2800 CLIP switchboard enables the display of the external and internal caller identification by default However individual extensions can be aistomized through a programming from extension 41 by dialling 87 1234 56 d R according to the following table d 56 Extension enabled CLIP 41 48 No extension enabled Remark e To disable a single extension disable all devices first then enable the remaining ones e Several telephones can be sequentially programmed for instance 98 1234 56 12345678 R Extensions supporting this service must be equipped with a display For instance if extensions 44 and 45 have to be disabled dial 98 1234 56 9 123678 R from extension 41 INTERNAL CALLS DISPLAY All LINKCOM 2800 CLIP PBX extensions can display the identification of the internal caller too In order to prevent the number assodated with an internal call from erasing one of the previously numbers stored as calls on an outside line dial 98 1234 54 d R from extension 41 according to the following table d Meaning 54 Terminal enabled internal CLIP 41 48 No Terminal enabled Remark e To disable a single extension disable all devices first then enable the remaining ones Several telephones can be sequentially programmed for instance 98 1234 54 12345678 R For instance
51. o be identified after the second transmission of the recorded message if no phone answered the call is in any case transferred also to the FAX terminal for 30 additional seconds Remark the above function requires in addition to programming the Night Service Answering Message function also the activation of the Direct Selection DISA Service FAX terminal programming Assign the fax terminal via the System Programming item FAX terminal code 804d Programming reset Cancel FAX terminal allocation using the same procedure dialling code 80 15 Answering telephone machine functions If the extension connected with the answering machine is programmed some utilities supporting the answering machine service are automatically im plemented 15 1 Call capture An outside call answered by the answering machine can be captured by any telephone and therefore taken away from the answering machine by dialling 71 after lifting the handset 14 2 Stored message notification for outside and door phone calls if activated If the Answering Machine Function is programmed to ensure that the Stored message notification setvice is activated an outgoing message at least 15 seconds long must be recorded This will cause 6 call attempts to the external number programmed as shortcut number 30 after a message is recorded During each call attempt a short pre programmed voice message is sent 8 times constituted of
52. ommend taking this into consideration when allocating these devices to users External lines Outside lines are connected to the switchboard through ables using plug plug connectors The switchboard is equipped with protections against overvoltage originating from the telephone lines and occurring during normal operation However for a more suitable protection against shocks caused by atmospheric phenomena we recommend the installation of suitable protection devices available on the market ETE Line 2 1 To outside lines protections Power supply The switchboard is equipped with an external power adapter with a cable ending with a 4 pole connector and a cable for the connection to a 230V 50Hz socket see Pict 1 Power supply is indicated by a green LED hg 1 Green LED The power supply plug must be easy to access since it can be used as aut off in case of need CORRECT INSTALLATION TEST PROCEDURE Test without connection to the power supply Lift handset from device 41 The dialing tone of line 1 is heard Lift handset from device 45 The dialing tone of line 2 when connected is heatd Test with connection to the power supply Connect the power supply cable the green LED lights up permanently Lift handset from device 41 for continuous tone and dial 40 paging all connected phones must ring Lift handset from a ringing telephone check that the two telephones are connected
53. on configured as FAX terminal directly accesses the line when off hookig 3 Activation To activate the Direct Selection and therefore the FAX Switch service as well dial 911 R from any extension Disabling disable the service dial 910 R from any extension 32 13 ANSWERING MACHINE EXTENSION PROGRAMMING CODE 40 4d This code asso dates an answering machine to a system extension 98 1234 40 4d R This code cancels the programming of an answering machine in the system 98 1234 40 R This programming can be assodated with the Message Stored in the Answering Machine service activation code 921 14 DOOR PHONE INTERFACE PROGRAMMING CODES 66 x 67 yy Please refer to the DOOR PHONE INTERFACE chapter 15 SELECTING A DEFAULT CONFIGURATION CODES 91 to 94 Each of these codes enables a default configuration A B C or D which can be satisfactory without any other operations and therefore make service implementation far easier A 98 1234 91 R Access to outside lines is enabled to all terminals no discrimination dialing lockout is defined 98 1234 92 Access to line 1 is enabled to terminal 41 all other terminals are disabled and no dialing lockout is defined Access to line 2 is enabled to all terminals 41 to 48 no dialing lockout is defined C 98 1234 93 R As in B with international dialing lockout dialing code 00 for terminals 42 to 48 D 98 1234 94 R As in A with ringer disabled on incoming cal
54. one system with 5 wires Add on Board to LINKCOM 2800 CLIP p 5 wites LL Is door lock release internalext outside ext 34 Connection diagram An earth signal common with the voice door lock release contact and with the ringer signals is carried to contacts 3 4 and 6 Should the three earth signals be kept galvanically separated cut the two jumpers P2 and P1 on the add on board using nippers LINKCOM 2800 CLIP Add on Board internal door phone terminal speaker microphone door lock release switch buzzer ADD ON BOARD DESCRIPTION Motherboard 9 Add on Board The add on board located above the motherboard contains the following main components Section 1 An 8 contacts mini connector to the door phone system Section 2 Two potentiometers for transmission receiving levels adjustment Section 3 A 2 contacts connector to an electric contact Section 4 a jumper to allow two operating modes for the electric contact The distance between the door phone terminal and the LINKCOM 2800 CLIP switchboard must not exceed 30 meters The diameter of the wires used for the connecion must be 0 6 mm 8 contacts mini connector output contacts Not used B 4 2 1 TRANSMISSION AND RECEIVING LEVELS ADJUSTMENT Transmission and receiving sound level adjustment for the communications between door phone and switchboard is set through two potentiometers using a small sar
55. or 20 seconds and in case of no answer on all terminals whose ringer is enabled for an additional 20 seconds If the Room monitor function was previously activated on the selected terminal the connection is automatically established for 60 seconds If the immediate call transfer function was previously activated the call will be transferred as set if the switchboard fails to recognize a complete or correct selection the call is transferred to all enabled extension for 20 seconds Setup To set up the Direct Selection service configure outside lines on which the service is to be activated see chapter System Programming item Programming outside lines code 6L2 It is possible to change only the welcome message 4 seconds with a user recorded message of the same length using the recording procedure desctibed in chapter System Programming item DISA welcome message selection codes 65x and 83x Both the welcome message 4 seconds and the voice help can be replaced with a single user recorded message of maximum 30 seconds Direct Selection message using the recording procedure described in chapter System Programming item General message code 812 Finally all voice messages can be cancelled using the recording procedure described in chapter System Programming item DISA welcome message selection code 691 Please note that the Direct Sekction message recording deletes the recording o
56. rolled relay activation Disabling 43 EXTENSION CUSTOMIZATION Ringer disabling for day mode outside ot door phone calls Line 1 ringer restore Line 2 ringer restore Line 1 and 2 ringer restore Door phone ringer restore Ringer enabling for day zzade outside ot door phone calls Message Stored in the Answering Machine notification activation Disabling Call Forwarding to Shortcut Number 30 on private line Disabling Reset of all system customizations the digit is used only for pulse dial mode devices without the R key only tone dial mode devices 44 To the network Power supply adapter To LINKCOM 2800 CLIP Up Down WALL FIXING TEMPLATE 45 INKCOM 2800 CLIP PROGRAMMING TABLE VERSION a Essl PASSWORD p LANGUAGE GATE LOCK REL T FLASH IN OUT PRINT TYPE OUT SERV ENABLE 3 DTMF 4 NOTES ENCAPSULATING S DIALCODES BARRING 3 MUSIC FAX SW DISA FAX SW DISA REM CONTR RELAY ANSWERING PRE DISA DOOR PHONE RIG INCOMING ONLY ANSW MACH E LONG RING EJ MESS PRIVATE NIGHT MODE PULSE 67 33 NO SHORTCUT NRS NO DISA MESSAGE CENTRAL TRANSFER ANSW MESSAGE ACTIVATIONS 41 2 1 ae PARTIALLY ENABLED L NIGHT SERVICE L NIGHT SERVICE L2 DIRECT EXIT Li RINGER Li 7 NUMBER fe ee ee LS 39 po C 561 ia 7 328 C __ _ 330 2 po pe eo I s C o
57. sage 10 DISA welcome message play record E 3x 69 x Caneel x 1 restore x 0 DISA welcome 0 enabled message General message 30 s play record type 80 4d FAX terminal 4d 41 48 40 4d Answering telephone machine 4d 41 48 66 x Door phone ringer rhythm 0 14 non regenerated 15 91 94 Default configurations f Extension enabled for CLIP Internal CLIP enabled Optional Section 89 yyyyyyy Clock month day m onth year hour m inutes 17 seconds Printout type 0 see table 4 Restore default configuration p Legend Index L is the outside line number 1 2 index d is the extension number 1 8 index nn to a table address 00 01 02 index x to the input parameter 0 1 group yyy to the input value 1 PROGRAMMING THE LANGUAGE Flemish or French languages can be set in the LINKCOM 2800 CLIP for the Belgian market The choice of the language can be made through the extension 41 with the following procedure 98 1234 84 0 then press the R key for Flemish 98 1234 84 1 then press the R key for French The chosen language setting is confirmed by the relevant message Service activated The system is equipped with Flemish language by default In case of any change between the two languages the supported messages performed for DISA HOT LINE amp NIGHT SERVICE will be lost accordingly For any new language setting a new message recording is needed 2 PROGRAMMING PASSWORD CHANGE
58. se of power supply breakdown the wake up service is not programmed and the switchboard keeps the clock running In case of power supply drop at wake up time the wake up ringer shall not work If power supply is restored within one hour the wake up call is placed upon power restore TECHNICAL FEATURES Power supply From network through a wall mounted adaptor Network voltage 230 V 240 V 50 Hz Maximum power absorbed 100 mA Voltage supplied by the adapter 24 V DC 200 mA 12 V DC 150 mA Inside lines Maximum distance from a terminals the 500 m with 0 6 mm bifilat wire Outside lines Tone and pulse dialling mode Calibrated opening 240 ms Mechanical features Weight 400 g Space required for switchboard and adaptor installation 200x300 mm Operating temperature 0 40 C Main ringers cadence 25 Hz voltage at no load 40 Vac Internal Call and Paging ff LLL LLL Fax and Outside call fe LLL Dotted lines indicate signal cyclical repetition Cadence of the main tones freg 437 Hz Busy Confirmation On hold Dotted lines indicate signal oyclical repetition 40 Door phone interface System characteristics 5 wires type with buzzer operating at 12 or 24 V SELV Remote controlled relay Maximum voltage allowed on contacts 26 VAC or 60 VDC SELV Maximum current 2 5 A 41 TROUBLESHOOTING PROBLEM CHECK SOLUTION Telephone not opera
59. tensions Remark several extensions can be sequentially programmed eg 98 1234 58 12345678 R 5 CALIBRATED OPENING RECOGNITION CHANGE CODES 97d and 98d If you press the R key of your telephone during a conversation it transmits a calibrated opening This is an opening whose duration is limited in time in order not to simulate a line interference or a hang up Recognition time is set by default in the 80 160 ms range this range can be changed to 50 160 ms available only on tone dialling tekphones or to 80 800 ms range this programming enables to adjust R key recognition to the characteristics of the devices made by different manufacturers If the key is not available as in pulve only devices the same signaling criteria can be generated by a brief pressure on the telephone hook Programming codes 97 d and 98 d enable to modify calibrated opening recognition for terminal 4 d as shown below 98 1234 9X d 3 Meaning 97 Changes to 50 350 ms on terminal 1 8 see remark 9 Restores the 80 350 ms range on all terminals 9 Changes to 80 800 ms on terminal 1 8 9 9 Restores the 80 350 ms range on all terminals Both 97 and 98 programming can be made should it be necessary to extend recognition range to 50 800 ms e g 98 123497 4 R98 4 R Remark warning do not make this programming on pulse telephones Several terminals can be sequentially programmed e g 98 1234 98 12345678 R 28 6 S
60. the music towards end of the recording 30 10 DISA WELCOME MESSAGE SELECTION OR RECORDING CODES 83 x 65 x The Direct Selection abbreviated with the acronym DISA Direct Inward Selection Access is designed to enable the switchboard to automatically answer every incoming outside call and the transmission to the caller of a voice help message constituted of a short welcome message constituted of a 4 notes tune usable also as an alternative to on hold musio the pre programmed message the extension required or bold the line to which dial 4d to send a FAX if the fax is programmed The 4 notes tune can be replaced with 4 seconds customized welome recorded by the user through the handset the same customized welcome is also usable as an alternative to on hold 110510 98 1234 83 1 R enables to record a customized welcome message After dialing the above recording code the voice message record after the informs that the recording can start 98 1234 83 0 R enables to play the customized welcome message The option of transmitting the tune type instead of the personal welcome message is available at all times To do so proceed as follows 98 1234 65 0 R selects the tune type music 98 1234 65 1 R selects the customized welcome message The following sequence disables the transmission of all voice messages 98 1234 691 R disables the message 98 1234 690 R restores the message 11 GEN
61. ting Replace with a telephone with If the problem continues the system is properly the same characteristics faulty If the problem is solved the device needs repair Only terminals 41 and 45 Check system LED The LED is off lack of power supply operate faulty or no connection between switchboard and adapter Interference during Check connection between and Reset device side and system side conversation All incoming system PBX telephone sets connectors and outgoing communications are interrupted A ringer does not work Check ringer activation on Reactivate ringer code 89 R telephone set Disable night service code 900 R Check nieht mode activation Incoming and outgoing Check for network dialling No tone is heard check system outside calls cannot be tone connection with the public network placed The tone is heard check that the device is not in tone dialling mode on a pulse line Set device to pulse dialling mode The line is cut off after Checkif dial barring is enabled Disable dialling lockout see chapter An error fast busy toneis Checkif two internal calls Since the system allows two intemal heard after calling a terminal simultaneously in progress and one door phone simultaneous conversations wait and try again after a few seconds A fast busy tone is heard Check if two other extensions have when lifting the handset off hooked and are dialling or one is communicating with the door phone If so wa
62. type of report to be printed according to table 4 98 1234 89 12 R to set the date and time You can use those procedure to update quickly the change from sunlight to daylight saving time yiy2 Day of the month ysya7 Month ysyo Y ear Hour yoyio Minutes yi1yi2 Seconds You can use those procedure to update quickly the change from sunlight to daylight saving time The sequen 98 1234 89 R decreases current time by one hour The sequen ce 98 1234 89 R increases current time by one hour In this way you change only the hour but not the time change after midnight TABLE 4 0 Printout disabled Outgoing calls Outgoing calls gt 20s onl Incoming and outgoing calls Incoming and outgoing calls gt 20s WAKE UP SERVICE The Wake Up Service places a call at the time set from an extension and repeatedly sends the Wake Up Service voice message The call lasts 50 seconds and an eventual wake up call for the following 24 must be reset Wake up time is programmed as hours minutes of the day Programming code is the following 27 hhmm R to set wake up houts minutes 27 hhmm R to set wake up hours minutes after hmm houts minutes max 9 59 39 Other useful codes are 27 R to disable the wake up call 28 R to check wake up service status 29 R to restore wake up service at the hour minutes previously set 26 R to check current time 25 R to check aurrent date and time WARNING in ca
63. ventual access limitations to outside lines A call cannot be transferred to a busy tekphone 3 4 Special cases Answering a second incoming call during a conversation on the outside line When engaged in a conversation on an outside line an incoming call may be received on the other line indicated by a spedal warning tone overlapping the conversation The following options are available Immediately transfer the conversation in progress place the first call on hold by pressing the R key or dialing 2 and transfer it to a free telephone then hang up and wait for the telephone ring to answer the second call or Immediately answer the second call place the first call on hold by pressing the R key or dialing 2 and dial 5 after the continuous tone the connection with the second aall is now established At this stage the connection with the second outside party is established and the following options are available a Transfer the second caller to a free telephone as described above or b Restore the connection with the first outside aller place the second party on hold by pressing the R key or dialing 2 and dial 72 after the continuous tone The connection with the first caller is now restored The process of alternatively boundng between the two lines can be repeated by pladng the all on hold by pressing the R key or dialing 2 and dialing 72 The line engaged in the conversation can be transferred at any time as described
64. wing parameters Speed 9600 baud 8 bits 1 start 1 stop DTR DSR flow control type on pin 20 ADD ON BOARD DESCRIPTION Motherboard Add on boatd ims 1 al Special cable to the printer 38 WARNING connec the cable to the printer the switchboard poner supply cables and the connections to the outside lines must be disconnected in order to unlock and allow cover sliding Connect the cable to the printer before closing the switchboard and before reconnecting the power supply and the outside lines TELEPHONE TRAFFIC INFORMATION PRINTOUT The printer must be supplied with endless form type papet Detailled call reports printout is made on a call by call basis upon completion of each call The switchboard can store the detailled reports for 180 calls should the printer connection be cut e g to change the paper These reports stored shall be printed when the connection is restored The call report indudes the following data Date day month year Time Hour and minutes Call duration minutes seconds up to 120s Calling telephone 4d Outside line accessed L1 or L2 called Number in second up to 120 then in minutes The printout can be activated also for incoming calls with indication of the answering terminal duration date and time and can be restricted to call lasting over 20 seconds Print control functions are defined in the same mode as the other programming functions Le 98 1234 88 x R to define the

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