Popfax Printer User Guide
Contents
1. Poptax Printer Driver Version 3 11 User Guide Printer Driver User Guide Poptax PP20110228EN Table of Contents License and Trademarks Information cccccsscccesceceececececeueeceuceceusecsusessueesueessueenaaees 3 Introducing Popfax Printer RT esc eee Ane 4 Popfax Printer Driver Purpose and Features ccccccecsecececeeeeeeeeeeeeeeeeeaeeeeeeeeeaeeeeas 4 Popfax Printer Driver Hardware and Software Requirements nannnannnennnennnnnnennnn 4 Installation of Popfax Printer Driver A 5 Installing Seit Kai Printer Bir E 5 Updating Popfax Printer Driver 8 U nstaling Fonar Gil FID LIV TEE 8 WSINGP Opie dn ehn E 9 USING PODI ln DIVE EEN 9 Contiguring Poptax Primet bie 13 EE 13 Chahiging Interace E ate UE Le 13 ER E Tiet Lef lan aGe QUAM E 13 Changing ACCOUME Et nl e 14 Nanding Personal Mi OFM ato BEEN 14 GOVE len dn e EE 15 Updating Comac l ele 15 Changing LOGIN MOMMA OM BE 16 TOUDICSMOOUING DE 17 Steg Uu Le 17 Printer Driver User Guide Poptax PP20110228EN License and Trademarks Information COPYRIGHT Copyright 2011 Popfax SARL Permission is hereby granted free of charge to any person obtaining a copy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation the rights to use copy modify merge publish distribute sublicense and or sell copies of the Software and to permit persons2. Attach the fax to the email Fax format E SMS notifications SM5 alert number Click here to validate your number PopUnits 412 Subscriptions ends 2012 01 21 09 16 27 This page allows you to change the settings of your Popfax account It also informs you of your available amount of Pop Units and of the end of your subscription Changing Personal Information SE Popfax Account Settings fj Account Settings Personal Information FirstName l Personal Information i s 4 Last Name f Cover page City Address fg Soe ress Zip Postal Code a Login Information Country Phone About Company Professional VAT number This page allows you to change your personal information Page 14 of 19 Printer Driver User Guide Popfax PP20110228EN Cover Page Settings SE Popfax Account Settings Cover page settings read only Header logo Pep faX com Sender address France Sender name Sender phone Sender fax This page allows you to see your cover page settings Updating Contact Book SE Popfax Account Settings cpp ote Contact book Va A Personal Information i Number Sei Cover page IA Contact book a Login Information About This page allows you to update your contact book Just right click within your contact book area and you will be able to perform the following actions Page 15 of 19 Printer Driver User Guide Popfax PP20110228EN Add a contact group
3. e Windows XP e Windows Vista e Windows 7 Page 4 of 19 Printer Driver User Guide Popfax PP20110228EN Installation of Popfax Printer Driver Installing Popfax Printer Driver 1 Make sure that all your applications are closed before you attempt to install Popfax Printer Driver 2 To start the installation process launch PopfaxPrinter 3 xx exe 3 Select a language and then press OK d Read the information on the welcome screen and then press Next Installer Language D I NEE Welcome to the PopfaxPrinter 3 11 a Setup Setup will guide you through the installation of PopfaxPrinter 3 LL It is recommended that you dose all other applications before starting Setup This will make it possible to update relevant system files without having to reboot your computer Click Next to continue 5 You have to agree with the terms of the license agreement in order to continue the installation process 6 Indicate the folder in which Popfax Printer Driver will be installed and then press Install Page 5 of 19 Printer Driver User Guide Popfax PP20110228EN Choose Install Location Choose the folder in which to install PopfaxPrinter 3 11 Setup will install PopfaxPrinter 3 11 in the following folder To install in a different folder cick Browse and select another folder Click Install to start the installation Destination Folder C Program Files PopfaxP Space required 16 8MB Space available 109 4
4. 56 Popfax Printer Driver Popfax 2011 The installation starts Cp PopfaxPrinter 3 11 Setup Please wait while PopfaxPrinter 3 11 is being installed Extract QtGui4 dll 77 es Execute C Program Files PopfaxPrinter killall exe PopFax exe Output folder C Program Files PopfaxPrinter sqldrivers Extract qsqlite4 dll Output folder C Program Files PopfaxPrinter Extract libeay32 dll Extract oct e dw2 1 dll Extract libss 32 dll Extract mingwm 10 d Extract OtCore4 dll Popfax Printer Driver Poprax t 2011 lt Back Next gt 7 Towards the end of the installation you will be asked to choose whether or not Popfax Printer Driver should become the default printer re O e Do you want to set Popfax Printer as default printer b TE oe Once you have made your choice the installation proceeds and ends Page 6 of 19 Printer Driver User Guide Popfax PP20110228EN 8 Popfax Printer Driver is now installed Press Finish EP PopfaxPrinter 3 11 Setu Completing the PopfaxPninter 3 11 Setup PopfaxPrinter 3 11 has been installed on your computer Click Finish to close Setup Page 7 of 19 Printer Driver User Guide Poptax PP20110228EN Updating Popfax Printer Driver To update Popfax printer you will have to uninstall current version and install the new one Uninstalling Popfax Printer Driver Follow these steps if you wish to uninstall the product 1 Go to Cont
5. Add a contact Edit a contact or a group Delete a contact or a group Import contacts from a plain text file Export contacts as a plain text file When importing the file can have 1 or 2 columns If 1 column 1 number per line If 2 columns 1 column is name 2 column is number separated by or TAB Changing Login Information SE Popfax Account Settings VI Account Settings Change login information Login Personal Information if Current password x Cover page New email Confirm Vi Contact book a Login Information Password Current password About New password Confirm Page 16 of 19 Printer Driver User Guide Troubleshooting Error Messages Message Invalid Number Popfax PP20110228EN Possible cause Possible solution No communication Enter right fax number established The number called is reported as invalid Too many More than 3 recipients Left only 3 recipients Not Keesen credits Not enough credit Please recharge your remaining to send the fax account Authentication error Empty destination list Internal system error Not active While inserting your Retype your user name and parameters password password and or email please refrain from inserting spaces or other characters e g hour date etc Recipient list is empty no Enter fax number valid destination number was found A problem appeared while Please repeat your attem
6. In queue Progress You can press OK at any time your fax is being sent and anything that you will see from now on is purely informative Should you want to wait you will eventually see the following Status Data transfer OK Pages 1 Estimated cost 1 POP units For any error message please take a look at the Error messages section of this user guide Page 12 of 19 Printer Driver User Guide Popfax PP20110228EN Configuring Popfax Printer Driver Authentication 1 Press Authenticate to access your account parameters BP Authenticate Login Password Check If you do not have an account yet you can subscribe WWW poptax com L Proxy Host Port 8080 User name 2 Enter your new username password press Check if you want to check it and then press OK Changing Interface Language You can select your default language in the top right corner of the Popfax Printer Driver Changing Image Quality Select one of the following quality options e Grey and colors dithering renders grey zones for pictures and logos reduces readability of text and the page takes longer to transmit it may be charged as two or more pages e Black and white thresholding improves the readability of text pages Page 13 of 19 Printer Driver User Guide Popfax PP20110228EN Changing Account Settings SE Popfax Account Settings Account Settings Fax number e o Fax header Email notifications
7. further details on extra settings go to the Configuring the Popfax Printer Driver section of this user guide 7 There are three different ways to add recipients to your fax a You can enter the fax numbers directly and press Add Optionally you can also add this number and associated name to your contact book by checking Add to contact book prior to pressing on Add b You can use any existing contact from your contact book editable in Account management gt Contact book To add them either select them and press Add or double click on them c You can add them from a plain text file by pressing Add from file The file can have 1 or 2 columns If 1 column 1 number per line If 2 columns 1 column is name 2 column is number separated by or TAB Warning the numbers need to be in international format Pep fax Printer be Black amp white thresholding e Display sending status Grey and colors dithering Transmission report by e mail iaaea Attach file in report This fax is sent with popfax com service leading global provider of professional fax solutions Recipients Add from contactbook p Number 331234567890 Or enter the fax number E Add to contact book Account management Close Page 11 of 19 Printer Driver User Guide Popfax PP20110228EN 8 Once you are ready press Send fax Status Data transfer OK Pages 1 Estimated cost 1 POP units Status
8. into image Sa Eee 3 On your first use after the converting process you will be asked to authenticate yourself This is where your username and password will come handy Just fill in the form with the information you received Optionally you can press the Check button to verify if the username and password you entered are correct This is simply to make Page 9 of 19 Printer Driver User Guide Popfax PP20110228EN sure that you did not misspell your personal information Once you are done press OK S Authenticate Check If you do not have an account yet you can subscribe WwW popfax com F Proxy Host Port 8080 User name Password 4 You are now given access to the main interface f PP Popfax printer Pep fax Printer bail Black amp white thresholding e Display sending status O Grey and colors dithering Transmission report by e mail E Insert cover page Attach file in report Recipients Number pen Number Or enter the fax number Name Number Add to contact book Account management Page 10 of 19 Printer Driver User Guide Popfax PP20110228EN 5 Press Account management to retrieve your account information Please be patient it can take some time In subsequent uses of the Popfax Printer Driver pressing on Account management will be much faster as it only does synchronization 6 If you wish you can insert a cover page by checking Insert cover page For
9. ne or non standard fax machine or other communication problem Busy line No communication Try send fax again established The line is reported as busy Call rejected No communication ever Try send fax again established The call is reported as rejected by the signaling network Page 18 of 19 Printer Driver User Guide Conversion error System busy Line problem File cannot be sent Remote fax aborted Popfax PP20110228EN No communication established Dummy error code used only for mail2fax Conversion of attached document failed Try send fax again No communication established The call has not responded for 1 2 minutes Try send fax again No communication ever established Generated by the transport level system overload Try send fax again Communication is established handshake success but error rate is too high and communication is aborted Fax not sent Occurs particularly when ECM is used on a very bad line Try send fax again No communication established Generated by problem with fax sending management level system on E1 line Try send fax again No communication established Generated by the transport level system file corruption Try send fax again Fax sending incomplete Not all pages sent due to unexpected disconnection caused by remote fax abort Try send fax again Page 19 of 19
10. pt processing your request In case of a persistent problem please report this to Customer Care Your account isn t active Activate your account Illegal pages count Illegal pages count Resent document Invalid tiff document Format of the tiff document Convert your tiff document is invalid to CCITT Group 3 fax encoding tiff File upload error File upload error Resent document Pages count mismatch Pages count that you Specify correct page provided is mismatch with number pages count in tiff document Page 17 of 19 Printer Driver User Guide Poptax PP20110228EN Duplicate numbers Duplicate numbers Remove duplicate number Wrong Fax Fax number you taped is Enter right fax number wrong Fax not found Fax not found Enter right fax number or try again No fax machine answering Call answered and fax Try send fax again communication tone sent repeatedly for approx 1 minute If no fax response detected the communication is stopped lf the called number is either a GSM or an advanced network number fax unavailability is confirmed by the network If voice detection is enabled the call is aborted when voice is detected Incomplete transmission Fax is not sent until the Try send fax again end Not all pages are sent due to unexpected disconnection or remote fax abort that is not reported as such Fax connection failed Communication is Try send fax again established but fax handshake failed due to bad li
11. rol Panel select Add or Remove Program choose PopfaxPrinter and oress Uninstall 2 To confirm your decision press Yes 3 After successful completion of the uninstallation process you will see a confirmation message Page 8 of 19 Printer Driver User Guide Popfax PP20110228EN Using Popfax Printer Driver Using Popfax Printer Driver In order to use the Popfax Printer Driver you need a valid Popfax account The first use of the Popfax Printer Driver is a little different than the subsequent ones since you will need to enter this account information You can create a new account at this address http Awww popfax com Once you have created your account you will receive a username and password Now let s start the Popfax Printer Driver 1 Open any document and print it Printer Name PopfaxPrinter Status Idle Type PopFaxPrinter Where Popfax L_ Print to file Comment Manual duplex Find Printer Page range Copies Al Number of copies 1 al Current page C Pages 3 e Collate Type page numbers and or page i ranges separated by commas counting from the start of the document or the section For example type 1 3 5 12 or pisi pls2 pls3 p8s3 Print what Document EI Zoom Print All pages in range EI Pages per sheet 1 page Scale to paper size No Scaling Options 2 Press OK to print the document A progress bar is displayed Converting Converting document
12. to whom the software is furnished to do so subject to the following conditions The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software LICENSE AGREEMENT THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTA BILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OTHERWISE ARISING FROM OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE POPFAX SARL CONTACT INFORMATION For product support support popfax com Website http www popfax com Page 3 of 19 Printer Driver User Guide Poptax PP20110228EN Introducing Popfax Printer Driver Popfax Printer Driver Purpose and Features Popfax printer driver is a software solution that prints your files to fax 1 Ease of use no need to launch an internet browser or memorize a website address just print your document inside an application 2 Send any document there is no restriction on the type of document that you want to fax Popfax Printer Driver Hardware and Software Requirements Hardware requirements e PC with at least 128Mb RAM e PC with Internet Operating system requirements e Windows 2000 e Windows 2003 e Windows 2008
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