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SmartPlant License Manager Installations and User's Guide

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1. seceeeeeeeeeees 79 I Eata L AE E EESE E EET E OENE EEE 85 4 SmartPlant License Manager Introduction to SmartPlant License Manager Introduction to SmartPlant License Manager Intergraph SmartPlant License Manager SPLM allows you to accurately track how many users are concurrently accessing plant design software It also helps you comply with your Software Licensing Agreement Intergraph recommends you install SmartPlant License Manager prior to any of the software it licenses SmartPlant License Manager is client server based software One or more central servers can be used to maintain licensing information for all plant design software on a network The licensing information can be on a single server but the licenses float so any computer on the network can use them Both the client computer and the license server must have SmartPlant License Manager installed Because licensing has little impact on computer performance any computer on your domain with a fixed TCP IP address can be a license server SmartPlant License Manager supports the following products and license types FrameWorks Plus ISOGEN Batch ISOGEN and Interactive ISOGEN Pelican Forge SupportModeler and SupportManager PDS PDS 3D PDS 2D PDS IDM PDS PID SDNF Import SmartPlant Electrical SmartPlant Instrumentation formerly INtools SmartPlant P amp ID SmartPlant Review SmartSketch Lf Notes e Some SmartSketch installations do not
2. Requestor Shipping Address Requestor Phone Number Requestor Email address 66 SmartPlant License Manager License Key Request Forms Host Name ID of Database Server INtools Part Number gt Number of Engineering licenses gt Number of Maintenance licenses gt INtools Version gt Database Platform gt If WATCOM a HASP hardware lock dongle is required for each license If you need a HASP please select the required port Parallel HASP or USB HASP If multiple database servers are going to be used to administer your INtools licenses then the license distribution must be specified If you have more than three Database Servers please include the additional information below Host Name ID of Second Database Server optional INtools Part Number gt Number of Engineering Licenses gt Number of Maintenance Licenses gt INtools Version gt Database Platform gt Host Name ID of Third Database Server optional INtools Part Number gt Number of Engineering Licenses gt Number of Maintenance Licenses gt INtools Version gt Database Platform gt Total Number of Licenses for Customer Site gt Check the INtools Add On s purchased INtools Maintenance Modules INtools Application Programming Interface API INtools Dimensional Data Piping DDP Module INtools Construction Module INtools Project Merger INtools SAP Module INtools DCS I
3. The SmartPlant License Information dialog box appears Displaying the Status of Reserved Licenses Use the following procedure to display the status of licenses in use Use this option if a license remains checked out when you believe the license should have been returned 1 Click Display Status of Reserved License on the Display Options dialog box Or type pdlice m in a Command Prompt window The SmartPlant License Manager Information dialog box appears SmartPlant License Manager 37 Administrative Tasks Displaying the Status of Expired and Unexpired Keys Use the following procedure to list information about other license servers on your LAN The displayed information includes the license expiration date total licenses and available licenses computer IP address and computer name 1 Click Display Status of Expired and Unexpired License on the Display Options dialog box Or type pdlice B in a Command Prompt window A three minute timer runs while SmartPlant License Manager waits for replies It is possible that some computers may not reply during this three minute period A message box appears reminding you that this option takes time to run SmartPlant License Manager e 1 This option takes several minutes to run Are you sure you want to continue 2 Click Yes to continue The SmartPlant License Manager Information dialog box appears It contains data about all license servers on your LAN You
4. 1 Get license 2 Return license 11 No license available when requested 12 License returned by scavenge 31 License Checkout 32 Returning a Checkout license SmartPlant License Manager 33 Administrative Tasks Monitoring SmartPlant License Manager Licenses and Keys This section explains the SmartPlant License Manager tools for the following monitoring tasks Use the following procedure to access the SmartPlant License Manager monitoring functions 1 Click Display on the main SmartPlant License Manager dialog box The Display Options dialog box appears Display Options Options Generate Audit Code Show Key Status Display License Server for Client Display Status of Active Daily Licenses Display Status of Reserved License Display Status of Expired and Unexpired Keys Select Close Help These commands sometimes display information in the SmartPlant License Information dialog box In some fields on that dialog box product abbreviations are used instead of the full product names Here is a list of the products and their abbreviations as used in this dialog box Product Product Name Abbreviation BISO ISOGEN Batch 3D PDS 3D 2D PDS 2D IDM PDS IDM PI PDS 2D PID HSO Interactive ISO FWP FrameWorks Plus 34 SmartPlant License Manager Administrative Tasks Product Product Name Abbreviation SDNF
5. Click Finish For more information refer to the Microsoft Web site http support microsoft com You can search for the following articles How to install the Microsoft Loopback adapter in Windows XP and How To Install Microsoft Loopback Adapter in Windows 2000 Configuring a Static IP Address for the Microsoft Loopback Adapter 1 Log on to the computer using the Administrator account 2 Click Start gt Control Panel 3 Double click Network Connections The Network Connections dialog box displays 4 Right click on the Loopback Adapter installed previously and select Properties By default the loopback adapter name is Local Area Connection where is the adapter s number 5 Select Internet Protocol TCP IP 6 Select Properties 7 The Internet Protocol TCP IP Properties dialog box appears 8 Click Use the following IP address 9 Type in the IP address for example 192 168 0 1 10 Type in the Subnet mask for example 255 255 255 0 SmartPlant License Manager 57 Troubleshooting and Error Messages 11 Click OK to dismiss the Internet Protocol TCP IP Properties dialog 12 Click OK to dismiss the Loopback Adapter Properties Configuring Advanced Settings for the Microsoft Loopback Adapter This section explains how to move the Microsoft Loopback Adapter to the top of the list of network connections so the Machine Identifier will gather the information from the Loopback Adapter to generate the code
6. i Address vi Go Links e z Process Power amp Marine eLicense You are logged in as bathomas Home Tools Log Out Change Seat Count Install Site Server Click on Cell to Change Value 00085130 SPLMSERVER Viewing Seat Counts For SiteID 00085130 Server SPLMSERVER Order Part Default Qty Click on Cell to Change Yalue 66184 SPR Collaboration 0 OrderType a Lease PartDesc OrderID Qty MinQty MaxQty OtherQty EndUserPrice DiscountDesc a PDS LS 66189 0 0 100 0 US 10 00 0 Discount Month November 2005 December 2005 January 2006 February 2006 March 2006 April 2006 May 2006 June 2006 Tile FNNA Ca ay 8 4 Local intranet 9 On the Generate Keys screen select SPLM in the Key Type column 82 SmartPlant License Manager Appendix A 10 If the export restrictions are accepted click Next eLicense Microsoft Internet Explorer File Edit View Favorites Tools Help f Q ax Q x a A JO Search Ip Favorites QP Media A 2 amp m H Fel Address be Go Search Home INTERGRAPH About Us Solutions Services Our Customers News amp Events Programs AN Worldwide Business Issues Products _ Industries Resource Library eLicense Home Tools Generate Keys End User Site ID Server Key Type Click on Cell to Change Key Type 00085130 SPLMSERV SPLM EXPORT RESTRICTIONS By generating this software product key you acknowledge that the Intergraph
7. License Key An alphanumeric code entered on a license server that activates a license The encrypted code tells the license server how many licenses and type s that have been leased or purchased and therefore how many it can issue A key can be up to 408 characters in length License A contractual right to run a copy of the software A license key activates a license Remote License Mode Checkout Running SmartPlant Review without a network connection to the license server You must install and run the SmartPlant License Checkout Utility to use this mode For more information refer to Appendix A of this document or refer to the SmartPlant License Checkout Utility User s Guide delivered with SmartPlant Review Site LAN The Local Area Network LAN at a physical site that is associated with a site license server Site The fixed geographic area surrounding the site license server Site License Server The computer where the key is loaded The key contains a code that tells the license server how many licenses of each type it can issue The license server can be a server or a standard computer 8 SmartPlant License Manager Introduction to SmartPlant License Manager Setup Options There are several options for setting up SmartPlant License Manager license servers and clients Single Site LAN and License Server You can assign all licenses at your site to a single server for the purpose of license a
8. PD_Design and so on Working interactively in ISOGEN requires one license Is it possible to start batch processes for a single workstation with one license You can schedule batch processes to run when the interactive license is not being used Is it possible to have purchased and leased licenses served from only one license server Yes The licensing software does not differentiate between leased or purchased licenses It only considers what is executing on the LAN Which products can have daily licenses Only PDS has daily licenses have installed SmartPlant License Manager using a computer name of H2U8R3 Since installing SmartPlant License Manager have changed my old computer name to a new more sensible name SmartPlant License Manager still remembers my old computer name Where does the system store this information and how can I change it Computer names and TCP IP addresses reside in a DNS Domain Name Service database To specify the DNS database or TCP IP address the Network Connections in the Control Panel My PDS PID Standalone licenses are never used Why Verify that your PDS PID Standalone product was installed using your PDS PID Standalone serial number SmartPlant License Manager 51 Frequently Asked Questions FAQ Which versions of PDS are compatible with SmartPlant License Manager This question has two possible answers 1 PDS Software is NOT loaded on the same computer as SmartPlan
9. the workflow requires four licenses for every three people How are ISOGEN licenses handled SmartPlant License Manager requires the use of a license to run ISOGEN a third party product Interactive isometric generation uses one Interactive ISOGEN license while batch isometric generation uses one Batch ISOGEN license and one PDS 3D license How are batch jobs handled Batch jobs request a license at the time they are scheduled to run If a license is not immediately available the jobs wait until a license is available and then the jobs Start Will an ISOGEN batch job take an interactive license No The batch job will not take an interactive license and an interactive job will not take a batch license What is required to extract an Isometric drawing Extracting an isometric drawing requires either an SBISO or SIISO license in addition to a 3D license What do I type to see the number of remaining PDS daily keys Click Display Status of Active Daily Licenses on the Display Options dialog box to show the number of your remaining daily keys How can save a weekly record of PDS daily keys You can save the output from the auditing process Click Display Status of Active Daily Licenses on the Display Options dialog box to show the number of your remaining PDS daily keys Click Save to display the Save File dialog box Select a folder and file name to save the information to a file that you can use for later reference Cl
10. 1 2 Click Start gt Control Panel Double click Network Connections The Network Connections window displays Select Advanced gt Advanced Settings The Advanced Settings dialog box displays The Adapters and Bindings setting displays a list of connections These connections are listed in the order they are accessed by network services Highlight the Loopback Adapter Click the green up arrow Click OK to dismiss the Advanced Settings dialog box Close the Network Connections window Installing SmartPlant License Manager on a Laptop and Generating the Machine ID 1 Download the latest SPLM software from the eCustomer Web Site https crmweb intergraph com ecustomer_enu start swe SWECmd Start amp SWEHo crmweb intergraph com 2 Install SmartPlant License Manager in the default folder 3 Select Generate Machine ID from the Intergraph Smartplant License Manager program group 4 Send the Machine ID output to Intergraph to request a license key 58 SmartPlant License Manager Troubleshooting and Error Messages 4 Note e Ifall the previous steps described in this section were performed correctly SmartPlant License Manager should work if the laptop is connected to the network or not No extra step is required when the laptop is connected back to the network Configuring Windows Firewall in Windows XP SP 2 and Windows 2003 SP 1 for SmartPlant License Manager SmartPlant License Manager utilizes Tra
11. ID Generating a Machine ID before installing SmartPlant License Manager when PD _LICE is already installed and in use If you do not want your license server unavailable for processing licenses while you generate a Machine ID and install the SmartPlant License Manager software you can install the Generate Machine ID executable in the existing pdlice directory 1 Download the Generate Machine ID executable from the eCustomer web site http crmweb intergraph com 2 Copy the SPLMGenMachinelID exe file to your PDLICE bin directory Open a Command Window and run the executable from the command line with the output file included as an argument For example from the command line enter c win32app ingr pdlice bin SPLMGenMachineID c temp machine_id txt If the output file contains blanks either in the path or the filename you must place double quote marks at the beginning and the end of the output file content For example C win32app ingr pdlice bin S PLMGenMachineID c temp machine id txt eX C WINDOWS system32 cmd exe C Tempoc win32ZappNingr pdlice bin SPLMGenMachineID c tenpNmachine_id txt Machine ID Sxpbeep ceshmh669ab62upsr 184kksdf aghmpahkSh cmkbbagheno 7f h jgr7w Sisebdqgupipjjll4g6 FP p2vuby judg2elnk 59uftrst i8g kSmpodk jiieppldnsmh jas bby jghb6kei eo C Tenp gt Requesting a License Key After generating the Machine ID for the license server send the text file and the completed Li
12. PPM Software is subject to the export control laws and regulations of the US and any amendments thereof You confirm that you will not export or re export the Software directly or indirectly either to i any countries that are subject to US export restrictions ii any end user who you know or have reason to know will utilize them in the design development or production of nuclear chemical or biological weapons or iii any end user who has been prohibited from participating in the US export transactions by any federal agency of the US government You further acknowledge that the Software includes the software key being generated and may also include technical data subject to export By clicking on the Next button you agree to these terms http ppm intergraph com industries 8 4 Local intranet SmartPlant License Manager 83 Appendix A 11 Select your country from the Country drop down list 12 Click the Key Generate button The key has now been generated elicense Microsoft Internet Explorer File Edit Yiew Favorites Tools Help Q sxx z Q x a pO search Ie Favorites QP Media B Se E 2 LJ E rel 3 Address amp https ppmtest ingrppo com ELICENSE GenKey aspx v gt Go Links i ITERGR m worldwide NTERGRAPH About Us Solutions Services Our Customers News amp Events Programs A enemies Process Power amp Marine eLicense You are logged in as bathoma Home Tools Help L
13. Start time go minutes fi minutes past Output file name N Maximum output file size 25600 KB Do not scavenge for unused seats Cancel Help Set the applicable options Time interval minutes Modifies sets scavenging time in minutes Start time Minutes past Sets a scavenging time to begin at any specified minute past the hour Valid values are 0 59 minutes Output file name Defines an output file name that contains your scavenging information Maximum output file size Defines the maximum size of your output file Do not scavenge for unused seats Click to place a check mark in the check box if you do not want the system to scavenge for unused seats 3 Click OK SmartPlant License Manager 41 Administrative Tasks Removing SmartPlant License Manager Use this procedure with caution and only when you want to remove the complete SmartPlant License Manager product from your computer 1 Click Start gt Control Panel The Control Panel window appears 2 Click Add or Remove Programs 3 Select SmartPlant License Manager 4 Click Remove 42 SmartPlant License Manager Frequently Asked Questions FAQ Frequently Asked Questions FAQ Please refer to the SmartPlant License Manager FAQ on the Web in the eCustomer system for the most current FAQ as it is continually updated Click https crmweb intergraph com and select Products gt SPLM PD_Lice Purchasing License
14. Test For more information refer to Troubleshooting and Error Messages page 54 Frequently Asked Questions FAQ page 43 e Key in Commands page 70 Managing License Usage Returning Unused Licenses Scavenging page 39 Monitoring SmartPlant License Manager Licenses and Keys page 34 Requesting a License Key for the License Server page 14 20 SmartPlant License Manager Requesting Licenses and Installing SmartPlant License Manager Selecting a License Server for a Client Use the following procedure to reserve a seat from the licensed server for a client computer 1 Log onto each computer that will check out a license and be sure SmartPlant License Manager is installed On the Configuration and Testing dialog box click Select License Server For Client In a Command Prompt window you can type pdlice license_server where license_server is the name or TCP IP address of the license server The Select License Server For Client dialog box appears de Select License Server for Client Server Es Lok Cancel Help Type the computer name s of your license server in the Server field The server name can be a maximum length of 29 characters You cannot enter multiple server entries using this dialog box but you can enter multiple server entries from the Command Prompt 4 Click OK If you want to add another license server name repeat step 2 e To verify that the computer correctly p
15. This Gide 52 3 sa sccasasticesicatecctetadicaacevereaseaduanetdebeteaun dwar ateedpeacvauerean Soars 7 Ters i donk Se sical Save aa pubes AE ER E EO OTAN E gs E AE ACEEA A 8 AAO a11 a A EE TE E E E 9 Eic n sins Example ereo eR E A a deal a taadile ale eau 10 Quick Installation Workflow eesseseessssecesssoceessocecssccecsssseceesseceesscoceessececsssscceeessoceesssceesse 11 Requesting Licenses and Installing SmartPlant License Manager sscsssesee 13 Requesting Software Upgrades and License Keys s sssssssssssssssessseresseeesseessresseessee 13 Requesting a Software Upgrade SmartPlant License Manager Version Compatibility 14 Requesting a License Key for the License Server eessereeseereeresrresrreresreeresreeresresseereses 14 Installing the Software that Requires Licensing cece eeseceeeeceseeeeeeeeseecsaeeeeeees 17 Installing SmartPlant Licensing Manager es eeseeeecesecesseecesecnseeeeeeeeaeecsaeenseeeees 17 Installing Software from the Wee Des 2ss 24 2060 acoso eeecaes teceh te ee eee aaed etek 19 Running SmartPlant License Manager ii c 4 eigen needa agian needs 20 Selecting a License Server for a Client cece ceecesceseeeeeeeeeeeseeeaeecaeecaecaecsseceaeesseeees 21 Installing a License Key on the License Servet cesceeceseceseeeseceseeeeeeeeeeeeseeeaeeeaaeeaaees 22 Using the SmartPlant License Manager Information Dialog BOX s es 24 Testing Communication iis noes restive sibisavstidstes E E
16. can save its displayed information to a file print the information review on line Help or close the dialog box 38 SmartPlant License Manager Administrative Tasks Managing License Usage Returning Unused Licenses SmartPlant License Manager enables you to control license usage from the license server and to find scavenge and return unused licenses Use the following procedure to access the Scavenge Options dialog box 1 Log onto the license server This option is available only on the license server 2 Click Scavenge on the main SmartPlant License Manager dialog box The Scavenge Options dialog box appears Cg Scavenge Options Options s Display and Modify Scavenging Options 7 Close Help SmartPlant License Manager 39 Administrative Tasks Finding Unassigned Licenses Scavenging for license keys finds licenses that have been checked out but are no longer in use This situation can happen when a computer fails while a license is checked out or an unexpected termination occurs Use the following procedure to scavenge for unused keys 1 Click Scavenge for Keys on the Scavenging Options dialog box Or type pdlice n in a Command Prompt window The SmartPlant License Manager Information dialog box appears SPLM Scavenging For Seats jemcgee 129 135 169 45 Total Seats Currently Checked Out gt 0 Total Recoverable Seats gt O 09 Aug 05 09 34 17 Seat Usage Summary After Scaven
17. file Send the text file to Intergraph Displaying the Status of a License Key Use the following procedure to verify the correct installation of a license key or to check the status of the currently installed license key 1 Click Show Key Status on the Display Options dialog box Or type pdlice f in a Command Prompt window The SmartPlant License Information dialog box appears with the following information node address key type installation date number of licenses expiration date and daily licenses if purchased You can save this displayed information to a file print the information review on line Help or close the dialog box Displaying the License Server for a Client Use the following procedure to display the list of license servers for a client 1 Click Display License Server for Client on the Display Options dialog box Or type pdlice l in a Command Prompt window The SmartPlant License Information dialog box appears 36 SmartPlant License Manager Administrative Tasks Displaying the Status of Active PDS Daily Licenses Monitoring the use of PDS daily licenses includes information about daily licenses currently checked out licenses currently active and daily licenses available for future use Use the following procedure to display the status of the daily keys 1 Click Display Status of Active Daily Licenses on the Display Options dialog box Or type pdlice M in a Command Prompt window
18. install license key using a scheduled job The prompt that displayed when installing a new key has been removed from the command line interface This will allow the administrator the ability to install the new key at the time when the old key expires without having to be in the office To do this create a bat file that contains text as shown below Then schedule the batch file as required In this example request the key install date to be on July 1 and schedule the batch job to run at 12 01 A M on July 1 Be sure there is a valid path entry for the specified output file pdlice a keyvaluehere gt gt outputfilehere What products are new to SmartPlant License Manager 8 0 SmartSketch 5 0 SP1 SmartPlant Electrical 3 5 SmartPlant Instrumentation formerly INtools 7 0 and SmartPlant Review 6 1 Not all SmartSketch 5 0 SP1 installations require SmartPlant License Manager Ask your System Administrator or contact Intergraph Support Services if you have a question about SmartSketch licensing 44 SmartPlant License Manager Frequently Asked Questions FAQ Is the SmartPlant License Manager User s Guide delivered with the software products Yes The SmartPlant License Manager Installations and User s Guide document number DPDS3 PB 200019x is included with all products that require SmartPlant License Manager The document is also available with the product documentation at http ermweb intergraph com The document explains
19. require licensing SmartPlant Review Publisher does not require SmartPlant License Manager licensing e This guide includes the INtools licensing information and request forms SmartPlant Instrumentation formerly INtools 7 0 and above utilizes the current SmartPlant License Manager request forms INtools 6 0 and below customers should continue to use the internal licensing software SmartPlant License Manager 5 Introduction to SmartPlant License Manager Refer to Frequently Asked Questions FAQ page 43 for answers to licensing setup and configuration questions License Server SmartPlant License Manager software installed Manages license usage connected Clients SmartPlant License Manager software installed Requests check out of license to run software Intergraph software is purchased or leased by the license For example if you purchased 30 licenses you are licensed for 30 processes to concurrently access the various software applications SmartPlant License Manager keeps a running inventory of how many licenses are in use and how many are available for use When an application is started the application sends a request to one or more SmartPlant License Manager license servers to obtain a license to run the software If a license of the requested type is available the server grants the license and the application starts If all licenses of the requested type are in use when you begin an int
20. should have a Server_names file You may also have a pdlice_key_S file if it is a license server Installing and Starting the SmartPlant License Manager Service SmartPlant License Manager installs and starts the SmartPlant License Manager service during installation so Administrators won t normally need to use this command Use the following procedure to install and start the SmartPlant License Manager service This command requires system administrator privileges 1 On the Install and Remove Options dialog box click Install and Start Licensing Service Or type pdlice I in a Command Prompt window A message box confirms that the service has been installed and started SmartPlant License Manager 55 Troubleshooting and Error Messages Stopping the SmartPlant License Manager Service In the rare instance when the SmartPlant License Manager executable stops running you can restart it by stopping and restarting the SmartPlant License Manager service Use the following procedure to stop the SmartPlant License Manager service This command requires system administrator privileges 1 On the Install and Remove Options dialog box click Stop and Remove Licensing Service Or type pdlice R in a Command Prompt window A message box appears to ensure that you want to remove the service Click Yes to stop the licensing service on this computer Click No to dismiss this dialog box and keep the licensing service runnin
21. ted oes tea aaa ia aa 25 Administrative TaskS eseesesereseesesorsesosoeseseccesesoroeseseroeeesoroeseseroreesororseseeoeeesororseseseeeesoroee 26 Configuring and Testing Licenses eseeseseseesesseseresresseseresressetstesresseesesreeseeseeseeesee 26 Removing a Client from the License Servet esessseeseeseeseeresresresrrsserrrestesrssreeesressesresss 27 Displaying and Modifying PDS Daily Licenses seseeeseseeseereesesreeseeresreeresreeresressesresss 28 Testing for Reserving a Seat oeaio iieii EN EA E E OSE R ia 29 Testi for Seat Release eroien ieser a Erra rE Ta EEEE T 31 Log sing Product Usate nesnenin gein ia e E EA ieee ARE 32 Monitoring SmartPlant License Manager Licenses and KeyS ccscceeeseeeeeeeeeees 34 Generating an Audit Codes sis c cchcietscas dete edasssctedgti sgtetersete atin N oa aS Sena SE be 36 Displaying the Status of a License Key 00 0 eee eeeeseeeseesseceseceeeeseeeeeeeeeeeeaeeeaeeeaeeeaaeeaaees 36 Displaying the License Server for a Client 2 0 ee ceseceseceseceseceseeeseeeeeeeeneesseesneeenaeenaees 36 Displaying the Status of Active PDS Daily Licenses 00 0 0 eeceeeeeeeeeeeeeeseeeaeeeneeenaees 37 Displaying the Status of Reserved Licenses eee eseessecsseceseceseceseeeeeeeaeeeaeeeaeeeaeeeaaees 37 Displaying the Status of Expired and Unexpired KeyS cece ceceeeeeeeeeeeeeeeeneeeeeenaees 38 Managing License Usage Returning Unused Licenses ceesceceecceeeeeeeeee
22. to see the number of licenses Click Show Key Status from the Display Options dialog box to show the status of your keys How can tell who is using a license Click Display Status of Reserved License on the Display Options dialog box You can also enable the Log Product Usage command to monitor license usage SmartPlant License Manager 47 Frequently Asked Questions FAQ We installed a key for three licenses but we can operate only two licenses at the same time Why There can be several reasons Click Display Status of Reserved License on the Display Options dialog box to determine the number of licenses that your key contains Click Scavenge for Keys on the Scavenge Options dialog box to scavenge for the third license that you are unable to use Verify that clients and servers can telnet to each other Look for anomalies such as two nodes on the network with the same name or the reuse of an old name for a new computer but with some traces of the old computer still existing in files on the network PDS FrameWorks Plus and ISOGEN FAQ I am currently using PD_Lice on my license server Can still register a new key for PD_Lice No All new keys for Process Power and Marine software that utilize SmartPlant License Manager software require SmartPlant License Manager 8 0 2 or later on the license server What version of SmartPlant License Manager is required for PDS 8 0 PDS 8 0 SmartPlant Review 6 1 and SmartSk
23. 14 status 38 license servers LAN configuration 9 47 license servers defined 47 removing clients 29 select license server 23 site license server defined 8 licenses adding licenses 45 FrameWorks Plus 52 isometric drawings 51 license defined 8 license key defined 8 license server list 38 number of licenses 48 PDS leased licenses 30 release license seat 33 reserved license status 39 reserving seats 31 returning licenses 41 SBISO and SIISO 51 scavenging finding licenses 41 scavenging licenses 49 status 40 unused licenses 42 usage 41 49 53 licensing example 10 licensing for SmartPlant Review checking out 79 logging product usage 34 messages 56 MS DOS commands 72 PD_LICE configuring and testing 28 downloading 45 key in commands 72 monitoring licenses and license keys 36 monitoring PD_LICE 36 PD_LICE service 56 PDLICE_WAIT system variable 47 system environment variable 47 PDS PDS PID licenses 53 PDS PID product tag 32 Pelican Forge SupportManager 32 SupportModeler 32 plotting 52 port 807 61 requesting licenses 13 SDNF Import 32 seats reserving 31 unreserve seat 33 SmartPlant License Manager 85 Index setup options 9 SmartPlant Instrumentation 54 55 68 SmartPlant License Manager installation workflow 11 licensing example 10 requesting licenses 13 setup options 9 standalone 58 SmartPlant License Manager Service 57 SmartPlant P amp ID 32 SmartP
24. 2 or Windows 2003 SP1 Connection Refused Reserving licenses on clients or the server fails The SmartPlant License Information message box displays the Connection refused message Restarting the service will solve the error Connection Reset by Peer This message displays if you have the Panda antivirus software installed on the machine or the UNC path is defined for the logging report Could not set install date Appears during the installation of SmartPlant License Manager This problem has been reported on machines with German Microsoft Windows XP SP2 and Microsoft Windows 2003 SP1 To resolve the problem reinstall the operating system s Service Pack ftp server failing looping service terminated The inetd process is refusing your connection attempts This indicates that the inetd daemon has too many connection requests Requests are refused for 10 minutes This can happen during scavenging or if too many clients are simultaneously requesting access On the computer that is refusing the connection stop the SmartPlant License Manager service To stop the service click Stop and Remove Licensing Service on the Install and Remove Options dialog box To restart the licensing service click Install and Start Licensing Service on the Install and Remove Options dialog box SmartPlant License Manager 61 Troubleshooting and Error Messages Opening File No such file or directory etc file_name A license has not be
25. Plant License Manager site license server is configured to manage the SmartPlant License Manager licenses For example XYZ Engineering Ltd purchases one license key that contains four SmartPlant Review core licenses and three licenses of each of the seven modules To manage these licenses the site administrator configures a networked workstation or server to be the SmartPlant License Manager license server then installs and configures both SmartPlant Review and SmartPlant License Manager on the workstations within the company When a user starts SmartPlant Review on an individual workstation one license for the core SPR product and one license for each installed module is automatically obtained from the SmartPlant License Manager license server This means that if this particular workstation has all seven modules installed then eight one core and seven module licenses are used by this workstation When the SmartPlant Review session ends the licenses are automatically returned on the SmartPlant License Manager license server Those licenses are now available for use by another SmartPlant Review session To continue this example up to three SmartPlant Review sessions using seven modules each can be running concurrently A fourth SmartPlant Review session can also run concurrently since there is one remaining core SPR license however this fourth session cannot run any modules because all of the module licenses are in use If this fourth SP
26. R session has modules installed SmartPlant Review attempts to find licenses for the installed modules then displays a no licenses available message and closes the session To run this fourth session without attempting to obtain licenses for the installed modules use the SmartPlant Review Select Modules Utility to specify which installed modules you want to obtain licenses for Refer to Frequently Asked Questions FAQ on page 43 for answers to licensing setup and configuration questions 10 SmartPlant License Manager Quick Installation Workflow Quick Installation Workflow Use this workflow for all products that require SmartPlant License Manager concurrent licensing The System Administrator will complete or give guidance about most of these steps Administrator rights are required to install and setup SmartPlant License Manager Users who need more information should follow the detailed procedures in the other sections For more information refer to the following sections Frequently Asked Questions FAQ Administrative Tasks and Troubleshooting and Error Messages F Note e Be sure that the license server has a static IP address before generating the Machine ID and the network adapter needs to be the primary connection If it is not possible to define a static IP address in the local network adapter you can create a virtual network adapter by installing Microsoft Loopback Adapter Refer to Installing SmartPlant License Ma
27. SDNF SPR SmartPlant Review PMD Pelican Forge SupportModeler PMN Pelican Forge SupportManager SPPD SmartPlant P amp ID INS SmartPlant Instrumentation INtools Standard INV SmartPlant Instrumentation INtools View Only API INM SmartPlant Instrumentation INtools Maintenance INK Not used SSK SmartSketch SRM SmartPlant Review Modules SEL SmartPlant Electrical SEI SmartPlant Electrical Import For more information refer to Generating an Audit Code page 36 Displaying the Status of a License Key page 36 Displaying the License Server for a Client page 36 Displaying the Status of Active PDS Daily Licenses page 37 e Displaying the Status of Reserved Licenses page 37 Displaying the Status of Expired and Unexpired Keys page 38 SmartPlant License Manager 35 Administrative Tasks Generating an Audit Code Intergraph Support Services uses the audit code from a customer s system for monitoring and troubleshooting customer system issues For example Intergraph can help determine proper licensing involving new servers and moving software There is no need to generate an audit code unless Intergraph Support Services requests it 1 Click Generate Auditing Code on the Display Options dialog box Or type pdlice e in a Command Prompt window The SmartPlant License Manager Information dialog box appears with the audit code 2 Click Save to save the audit code information to a text
28. SmartP lant License Manager Installation and User s Guide Process Power amp Marine SPDM e gt BN i ie gt i gt fF aS 5 s f z J PEN 7 ie f g if 7 Hh a e G a LN je INTERGRAPH Version 8 0 2 May 2006 DPDS3 PB 200019G Copyright Copyright 1991 2006 Intergraph Corporation All Rights Reserved Including software file formats and audiovisual displays may be used pursuant to applicable software license agreement contains confidential and proprietary information of Intergraph and or third parties which is protected by copyright law trade secret law and international treaty and may not be provided or otherwise made available without proper authorization Restricted Rights Legend Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph c of the Contractor Rights in Technical Data clause at DFARS 252 227 7013 subparagraph b of the Rights in Computer Software or Computer Software Documentation clause at DFARS 252 227 7014 subparagraphs b 1 and 2 of the License clause at DFARS 252 227 7015 or subparagraphs c 1 and 2 of Commercial Computer Software Restricted Rights at 48 CFR 52 227 19 as applicable Unpublished rights reserved under the copyright laws of the United States Intergraph Corporation Huntsville Alabama 35894 0001 Warranties and Liabilities All warranties given by Intergraph Corpo
29. a valid maintenance contract Check the INtools Add On s purchased Please check any INtools Add On s that you have either newly purchased or previously purchased that are currently on a valid maintenance contract Notes Any special handling instructions clarification or additional information may be included in the Notes field If you own a customer specific on Inactive INtools Add on Module please include this information SmartPlant License Manager 69 Key in Commands Key in Commands Use the key in commands to run SmartPlant License Manager in a Command Prompt window Alphabetical Commands List Command pdlice a pdlice B pdlice c pdlice e pdlice f pdlice h pdlice I pdlice j pdlice k pdlice 1 pdlice m pdlice M pdlice n pdlice Q pdlice r 70 SmartPlant License Manager Alphabetical List Description Installs the SmartPlant License Manager server license key For example type pdlice a 12AABBBCCCEDEFHKIPQRS You must have administrative privileges to use this command Displays the status of expired and unexpired license keys Removes the current server license key You must have administrative privileges to use this command Generates an auditing code Displays the current status of the license key Displays this SmartPlant License Manager command list Install and start the SmartPlant License Manager service Adds servers and their addresses to the serve
30. all in Windows XP SP 2 and Windows 2003 SP 1 for SmartPlant License Managen ccie oere a a a ae r E aE E a e a E aE 59 Error WiesSages iira nena a E E aaae Laaa A a EREE ESA iS 61 License Key Request FOrins s cscsiiscccccacsscsacgsssenecesssoseosesoooesnses se ceaisssveqoasconsesseanctanaasveacssese 64 Request for SmartPlant License Manager SPLM Key esceeeeeeeeeceeeeeeeeeeeneeeenee 65 INtools 6 0 and older License Key Request ceecceeecessceesceceseceseeeeeeesseeenaeeneeees 66 INtools 6 0 and older Request Instructions eee ceeecceesseceeneeceeneeceeeeeaeeeeaeceeaeeeeeeeees 68 Key in Commands siiecsisassidenesseuesscndsnaseizsoscaes cavers sven cevatweebuaaeveusouvessecetiuwassuxcessesancbvaessvenndoens 70 Alphabetical Commands List sesssesesssessesssessessssssessesssssneesessseressseensessssessesserssesres 70 F nctonal Commands Eisteninanpiota a a e a a ane mania 12 Appendix A sssscssrsisisoissrescoorsstisorsorosoiasiosssna beacon lesen cuvssobuaasbubehanih sprost orse osooso rets rsss tases 74 Using the SmartPlant License Checkout Utility with SmartPlant Review 75 Install SmartPlant License Checkout Utility ee eee ceseceseceseeeeeeeeeeeeeeseneeeaeeenaeeaaees 76 License Checkout Utility Dialog BOX sssssesseseersesesressesresseresresrestesserrrestesrsseeeresreseseses 71 Check Out a License vse eioen ee e e a nes Wel E a a is 77 Using eLicense to Generate SmartPlant License Manager Keys
31. are available on the following product Web pages On the Web pages below click Learn More and then License Key Request Form PDS 3D PDS 2D ISOGEN _ http ppm intergraph com pds FrameWorks Plus http ppm intergraph com structural SDNF Import SmartPlant Electrical http ppm intergraph com electrical SmartPlant Instrumentation http ppm intergraph com intools formerly INtools SmartPlant Review http ppm intergraph com visualization sp_review asp SmartSketch http ppm intergraph com smartsketch 64 SmartPlant License Manager License Key Request Forms Request for SnernPlant License Manager SPLM Key Includes PDS PDS ISOGEN FWP SDNF Import SupportModeler Mgr SmartPlant Review amp Modules SmartPlant P amp ID SmartSketch SmartPlant Instrumentation amp SmartPlant Electrical Email ppmserv intergraph com Process Power amp Marine Fax 256 730 3478 Provide the following for a single license server Send Load Key to Factores Meee Once Site LAN ID see note Lease Begin Customer Name Number Lease PO Number Date Lease End Date SPLM License Server Name can X if new key be TCP IP Address required Country for SPLM Server Installation Date Server Month s Key Month s Key Required Begin Required End Part Number List products used Maintenance Yes on SPLM Server This Document Should Be Treated as an Official Change Order to Your Purchase Order Re
32. artPlant License Manager dialog box The Install and Remove Options dialog box appears Cg Install and Remove Options loj x t Stop and Remove Licensing Service Select Close Help 3 Click Install License Key The Install License Key dialog box appears In a Command Prompt window you can type pdlice a license_key where license_key is the series of alphanumeric characters that make up the license key 22 SmartPlant License Manager Requesting Licenses and Installing SmartPlant License Manager License key se Key type Server e x Cancel Help 4 Enter your license key in the License key field Click OK 6 Verify that the key installed correctly Click Show Key Status on the Display Options dialog box For more information refer to Displaying the Status of a License Key page 36 7 Close SmartPlant License Manager After SmartPlant License Manager verifies the license key the license database is installed Then you can begin setting up the client computers that will be checking out licenses SmartPlant License Manager 23 Requesting Licenses and Installing SmartPlant License Manager Using the SmartPlant License Manager Information Dialog Box The SmartPlant License Manager Information dialog box displays requested information about SmartPlant License Manager You can save its displayed information to a file print the information review on line Help or close the dial
33. cense Key Request form in an e mail to Intergraph using this address ppmserv intergraph com See Request for SmartPlant License Manager SPLM SmartPlant License Manager 15 Requesting Licenses and Installing SmartPlant License Manager Key on page 65 for the License Key Request form An Intergraph Software Delivery representative will e mail your key to you within 48 hours of receipt of your request Customers using eLicense to manage their licenses receive them immediately by e mail Other customers receive their licenses within 2 business days The eLicense Web site is https ppmapps intergraph com ELICENSE For more information refer to Using eLicense to Generate SmartPlant License Manager Keys on page 79 You can also call Intergraph Process Power amp Marine PPM Support In the United States call 1 800 766 7701 for the Global Order Desk Follow Support and Sales phone links International customers can contact their local Intergraph office If you re run the Generate Machine ID command it will invalidate the existing Machine ID The following warning displays when you re run the Generate Machine ID command Note that this warning message displays when you use the command from the Start menu but not from the Command Prompt when entering splmGenMachinelD exe Generate Machine ID A Generate Machine ID will cause the previous key to not install Are you sure you want to generate a new machine identifier If you
34. ckets is optional and applies to the preceding node name If serverl for example belongs to a different LAN SmartPlant License Manager may not be able to locate its address In this case type the address without the brackets Servers Delete servers from the server_names file For pdlice k example type pdlice k serverl server Status of active PDS daily licenses pdlice M Status of all license keys expired and unexpired pdlice B Status of reserved licenses pdlice m Unreserves a license For example pdlice u pdlice u 33 server Seat number SmartPlant License Manager 73 Appendix A Appendix A 74 SmartPlant License Manager Appendix A Using the SmartPlant License Checkout Utility with SmartPlant Review The SmartPlant License Checkout utility License Checkout Utility exe allows you to obtain licenses for SmartPlant Review and its modules for use on a non networked computer laptop Using this utility allows you to run SmartPlant products without a network connection to the license server The key becomes a portable key and the client machine does not require a fixed TCP IP address When you check out a license the license and expiration information are stored in the local SmartPlant product executable Each time you start the product during the checkout period a message displays the expiration date for the checked out licenses When the checkout period for the license expires the prod
35. default location is c win32app ingr pdlice bin or c win32app ingr splm bin in the File name box 5 Click Open 6 Inthe Add a Program dialog box click Change Scope 7 Select the My Network subnet only option 8 Click OK 9 Click OK on the Add a Program dialog box 10 On the Exceptions tab verify that pdlice exe has been added to the Programs and Services list 11 Click OK to dismiss Windows Firewall 4 Note Connecting Socket Connection Time Out is the error message you will receive if the pdlice exe is not defined in the Windows Firewall exception list 60 SmartPlant License Manager Troubleshooting and Error Messages Error Messages Cannot Receive Full Packet Bad Network Packet Check PDLICE CI Srv versions These messages both indicate a mismatch of SmartPlant License Manager versions PD_LICE Version 1 0 is incompatible with any later release of PD_LICE You must remove version 1 0 and install a later version of PD_LICE or SmartPlant License Manager To check your current version of PD_LICE click About PD_LICE on the main PD_LICE window or in SmartPlant License Manager click Help gt About SmartPlant License Manager on the main dialog box Connecting Socket Connection Time Out Displays if the pdlice exe is not defined in the Windows Firewall exception list To resolve the error add pdlice exe in the Windows Firewall s exception list in the client and the server machine if the OS is Windows XP SP
36. dellhBekei8rkqck34dcbh97 DiskSerialNum DomainName HostName MachineID T CPIP Save Apply Cancel View Inactive Servers gp 75 1 argon ingrppo com Remote Desktop Local intranet The ServerType determines the key that will be generated The product determines which ServerType is selected e DiskSerialNbr SPF e DomainName XPDA e Machine ID SPLM keys e TCPIP PD_LICE Keys e HostName SPF Marian INtools 6 0 or earlier 80 SmartPlant License Manager Appendix A 7 Using the scroll bar at the bottom of the Server screen scroll to the right to show the Change Seat Count button File Edit View Favorites Tools Help Q sax z P x a EA JO search J Favorites Media amp 2 amp z m H rel 33 i Address 5 SE Links A Fa Worldwide v eLicense You are logged in as bathomas Home Log Out Server Site ID Click on Cell to Change Yalue 00085130 viewing Servers For Site ID 00085130 Server Country MachineID Inactive JER JAPAN 2ssdellhsekei8rkqck34dcbh97 C Change Seat Count lt E Add Server Save Apply Cancel View Inactive Servers Done 8 Y Local intranet gt SmartPlant License Manager 81 Appendix A 8 You are now ready to generate the SmartPlant License Manager key Click the Generate Key button File Edit View Favorites Tools Help Q sxx ze x a A JO search she Favorites QP Media amp 2 Se m H a 3
37. dministration This greatly simplifies the license administration process A single license server can be used to administer LANs within a 5 mile radius assuming that adequate network bandwidth is available A different license server must administer LANs outside the 5 mile radius License Servers on each LAN You can set up your system so that each LAN at your site has its own license server Multiple License Servers on one LAN You can have part of your licenses reside on one license server and the rest on another license server Computers can be set up to retrieve licenses from a secondary server if all licenses on the primary server are in use SmartPlant Checkout License Utility You can obtain licenses for SmartPlant Review for use on a non networked computer for example a laptop Using this utility allows you to run SmartPlant Review remotely without a network connection to the license server This utility is available as part of the SmartPlant Review product and is not included in SmartPlant License Manager SmartPlant License Manager supports this utility according to a setting in the SmartPlant Checkout License Utility When the product requests a license to be checked out you will be able to see the reserved license in the display report and in the log report if logging is enabled SmartPlant License Manager 9 Introduction to SmartPlant License Manager Licensing Example In connected license mode a Smart
38. e Manager pdlice Command list for SmartPlant License Manager pdlice h Install and start the SmartPlant License Manager service pdlice I License key status pdlice f Modify current license options You must have pdlice Q administrative privileges to use this command Remove and stop the SmartPlant License Manager pdlice R service Reserve a license For example pdlice r pdlice r A B C server_name where A batch interactive B wait time min C product tag If no server names are supplied SmartPlant License Manager searches the server_names file The arguments are optional 1 for the third argument allows for a default waiting time to be used The default waiting time is currently 12 hours for batch jobs if all licenses have been taken Search for licenses pdlice n Server license key installation Installs the SmartPlant pdlice a License Manager server license key For example type pdlice a 12AABBBCCCEDEFHKIPQRS You must have administrative privileges to use this command Server license key removal Removes the current server pdlice c license key You must have administrative privileges to use this command Server_names filename appears pdlice l 72 SmartPlant License Manager Key in Commands Functional List Description Command Servers and addresses added to the server_names file For pdlice j example type pdlice j server 12 34 56 78 server2 The address shown in square bra
39. e latest version of SmartPlant License Manager SPLM Failed Invalid Network Request lt license server gt The incorrect versions of software are installed You must install the required versions of your product and SmartPlant License Manager For example you have installed PDS 8 0 1 and SmartPlant License Manager 8 0 server or earlier version You must install the latest version of SmartPlant License Manager SPLM Failed SPLM Client must be updated to the latest version The SmartPlant License Manager client must be updated to SmartPlant License Manager version 08 00 02 00 or later 62 SmartPlant License Manager Troubleshooting and Error Messages SPLM Failed This is an invalid client key Displays if a client node independent key exists on a machine and a seat is requested using SmartPlant License Manager 08 00 02 00 SmartPlant License Manager Warning License expires with days 20 This message appears each time a license is allocated beginning 45 days before expiration The example warning message used here indicates the license will expire in 20 days Notify Intergraph to set an installation date for a new license SmartPlant License Manager 63 License Key Request Forms License Key Request Forms Use the following forms for all software including SmartPlant Instrumentation 7 0 and later For INtools 6 0 and older use the Ntools 6 0 and older License Key Request form page 66 The request forms
40. e license Do I have to have one license server for each LAN No your configuration is entirely up to you SmartPlant License Manager 45 Frequently Asked Questions FAQ How are the number of licenses for a given license server determined The number of licenses covered by a license key equals the total number of licenses that you have purchased or are leasing for each LAN ID listed for that license server Intergraph records determine the correct number of licenses for the key To change the number of licenses for a LAN use the License Key Request Forms on page 64 in the SmartPlant License Manager Installation and Users Guide and available on the Web site under the Learn More link http ppm intergraph com pds Sending this form does not change your number of licenses it notifies Intergraph that you want to do so A valid purchase order is required to increase the number of licenses for your LAN Does the installation date have to be precise The key can be installed any time during the 5 day period that begins with the installation date you provide For example if you request 01 July 2005 as the installation date the key can be installed on 01 July 02 July 03 July 04 July 05 July or 06 July Can make an educated guess at my installation date Yes Intergraph will provide a key within 48 hours of receipt of your request via mail or phone Please ensure that the date you request is the actual date that you w
41. en installed or a server s is not known Be sure the file name appears in one of these files etc pdlice pdlice_key_S etc pdlice pdlice_cfg_s etc pdlice server_names PDLICE_PUT_SEAT error The license server was booting or otherwise not responsive Possibly another process for example scavenger kept the licensing files locked at that instant The scavenging process should free the license shortly If you want to free the license sooner type pdlice n on the license server If you see this message while running PD_SHELL exit PD_SHELL completely If you do not exit and you execute another task there will be two seats assigned to the same PD_SHELL process new seat old seat that is not released yet To free the license sooner using a Microsoft Windows computer click Scavenge for Keys on the Scavenge Options dialog box Server Key File Mismatch Remove amp Reinstall The key files for the server are corrupt You must reinstall the key Any corrupt code appears in parentheses Call Intergraph to receive help with the corrupt code You can still run all the Windows Display Options commands SPLM Failed Read Pipe Garbled Data From SPLM Client The incorrect versions of software are installed You must install the required versions of your product and SmartPlant License Manager For example you have installed PDS 8 0 1 and SmartPlant License Manager 8 0 client or earlier version You must install th
42. eractive session the software does not start If all licenses are in use when a batch job requests a license the batch job waits until a license is released when a user logs out or another batch job completes The Print option on the SmartPlant License Manager Information dialog box saves displayed output to a file and or prints the output to a selected printer 6 SmartPlant License Manager Introduction to SmartPlant License Manager What s New in This Guide e SmartPlant License Manager is delivered on a separate CD Intergraph recommends installing SmartPlant License Manager prior to any of the software that requires a license For more information refer to Installing SmartPlant Licensing Manager on page 17 e The product name has changed from Plant Design Licensing to SmartPlant License Manager e To view the latest updates about software compatibility when using SmartPlant License Manager refer to Requesting a Software Upgrade SmartPlant License Manager Version Compatibility on page 14 e To view the most common SmartPlant License Manager installation and usage questions refer to Frequently Asked Questions FAQ on page 43 e For information about using eLicense refer to Using eLicense to Generate SmartPlant License Manager Keys on page 79 e The SmartPlant License Checkout utility License Checkout Utility exe allows you to obtain licenses for SmartPlant Review and its modules for use on a non networked computer Us
43. etch 5 1 require SmartPlant License Manager 8 0 2 or later on the client and server Can use different versions of SmartPlant License Manager To guarantee compatibility it is recommended to install SmartPlant License Manager 8 0 2 or later on a client and the server SmartPlant License Manager changed to include more products as of 8 0 How is Intergraph notifying its PDS U S customers about the use of SmartPlant License Manager 8 0 These customers may be using PDS 7 0 or 7 1 Is there an official document from Intergraph to its customer to let them know about this change Intergraph Software Distribution will notify PDS customer contacts The eLicense Web page for requesting keys will also include a notice 48 SmartPlant License Manager Frequently Asked Questions FAQ How many licenses are recommended as a minimum for each operator user to work interactively as well as to start batch processes such as isometrics reports model creations and so forth There is no standard recommendation If you are working in interactive mode only then you only need one license If you often run batch jobs while also working interactively then you need two or more although batch jobs can be scheduled to occur during off hours Look closely at the site workflow to determine whether different formulas may be required within a customer site for different departments For example in a piping department where designers only are considered
44. ferenced Above Note Plant Design Application Software must be loaded and run on the LAN for which it was purchased Document last updated 31 October 2005 SmartPlant License Manager 65 License Key Request Forms INtools 6 0 and older License Key Request Use the following process and forms to request license keys for INtools 6 0 and older SmartPlant Instrumentation 7 0 and later uses the same request form as other products not the one in this section 1 If needed request an INtools software upgrade from your local office 2 Request the license file from Intergraph The form is included in this section and available on the Web at http ppm intergraph com intools All other products use the License Key Request Forms on page 64 Request for INtools License File yTERGRAPH Email ppmserv intergraph com Process Power amp Marine PPM Fax 256 730 3478 For prompt and accurate licensing please provide the data below Your request cannot be processed until this form is complete SmartPlant Instrumentation formerly INtools upgrade requests must be submitted to your local office prior to submitting license file request Name of the company that purchased the software End User Site ID LAN ID Order Number shown on Packing List WA no longer valid New INtools End user Yes No End user Name End user Shipping Address End user Phone Number End user Email Address Requestor Name and Company
45. g on the computer If you click Yes a message confirms that the licensing service is stopped Restart the SmartPlant License Manager service as explained in Installing and Starting the SmartPlant License Manager Service page 55 Installing SmartPlant License Manager on a Standalone System SmartPlant License Manager requires a static IP Address in the license server If it is not possible to have a static IP Address on your system you can install a virtual network adapter The following procedure explains how to install and configure Microsoft Loopback Adapter Installing Microsoft Loopback Adapter using Microsoft Windows XP 1 2 Log on to the computer using the Administrator account Click Start gt Control Panel If you are in Classic view of the Control Panel click Add Hardware If you are in the Category View click Printers and Other Hardware Select Add Hardware under See Also in the left pane The Add Hardware Wizard appears Click Next Click Yes I have already connected the hardware Click Next 56 SmartPlant License Manager Troubleshooting and Error Messages 9 10 11 12 13 14 15 16 17 18 Select Add a new hardware device Click Next Click Install the hardware that I manually select from a list Click Next Click Network adapters Click Next In the Manufacturer list click Microsoft In the Network Adapter list click Microsoft Loopback Adapter Click Next
46. ging Total Seats Currently Checked Out gt 0 Regular Seats Currently Checked Out gt O 3D 0 2D 0 IDM 0 PIO BISO 0 11S0 0 FWP SPR 0 PMD 0 PMN INS 0 INY 0 INM 0 INK 0 SSK 0 SRM C gt Print Close Help If a license remains checked out when you think it should have been returned check to be sure the process identified with the process ID is legitimate This may involve asking the engineer who is using the client node and checking to make sure that the process is still running by monitoring how much CPU time it is using If obtaining an available license is a higher priority than preserving an active process you can kill the process using Task Manager so that the license it is using is made available Use this drastic measure only when other options to get the license returned have failed You must be absolutely certain that the process in question is no longer needed 40 SmartPlant License Manager Administrative Tasks Modifying and Displaying Scavenging Processes Scavenging is automatically enabled for one minute past the hour Use the following procedure to modify the interval or to save a log of the scavenging operation i Click Display and Modify Scavenging Options on the Scavenge Options dialog box Or type pdlice N in a Command Prompt window This command requires system administrator privileges The Display and Modify Scavenging Options dialog box appears Time interval
47. have already sent the Machine ID in an e mail to Intergraph but not yet received your license key select No to not generate a new Machine ID Otherwise the key you receive from Intergraph will not install If you generate a new Machine ID after installing the license key the license server will continue to work However you will have to submit this new Machine ID to Intergraph when requesting a new or updated license key Note If you remove SmartPlant License Manager after generating and sending the Machine ID to Intergraph the new license key you receive will not install The number of licenses covered by a license key is the same as the total number of licenses that you purchased or leased for each LAN ID listed for that license server Intergraph records are used to determine the correct number of licenses for the key In cases where the system will not be connected to a network such as running a laptop the SmartPlant License Manager license server and the client are the same machine 16 SmartPlant License Manager Requesting Licenses and Installing SmartPlant License Manager Installing the Software that Requires Licensing Intergraph recommends you install SmartPlant License Manager on every machine prior to installing any of the licensed products During setup products automatically search for SmartPlant License Manager on the machine If it is not installed a message box displays as shown in the following example When
48. he client computer during scavenging the license is marked for a 16 hour hold before it is released The scavenger periodically advances this 16 hour timer for each license It is important to schedule the scavenger to run regularly at least every hour If the client is in contact sooner the hold is voided and normal scavenging takes over I am running out of licenses earlier than believe should be How can troubleshoot to understand what is happening Have your users click Scavenge for Keys on the Scavenge Options dialog box or you can type pdlice n in a Command Prompt window If you think that client nodes are improperly holding onto licenses examine the results of the Display Status of Reserved License or you can type pdlice M in at the Command Prompt This shows you which client nodes have licenses checked out If a client computer has no plant design related activity and it is still holding licenses rebooting that client and then scavenging from the server may free some licenses If possible find out what was processing when the job stopped This information can help you and or Intergraph determine the underlying cause of the termination Save the output of any scavenging process that returns a license This information will provide the reasons why the license was returned The output of the scavenger includes the following information nodename product tag batch mode Yes No process ID and checkout time What do I type
49. how do I get the SmartPlant License Manager software Call Huntsville Support at 1 800 766 7701 or the local Intergraph office For U S customers Huntsville Support will provide the software via e mail or the Intergraph external ftp site For international customers the local Intergraph office can download SmartPlant License Manager from eCustomer Web site and provide it to customers My company purchased copies of FrameWorks Plus Standalone in addition to the PDS licenses that we purchased When I enter FrameWorks Plus through PD_Shell a PDS license is used Why When you access any module or product through PD_Shell you are using it as a PDS module and thus a PDS license is used Does a FrameWorks Plus 7 2 or later Standalone license require SmartPlant License Manager Can still use my FrameWorks Plus Standalone license without taking a PDS 3D license FrameWorks Plus 7 2 standalone licenses are controlled separately from PDS 3D licenses Therefore FrameWorks Plus standalone requires a separate license key from PDS 3D However as in previous releases a PDS 3D license is used when FrameWorks Plus is installed with a PDS serial number 50 SmartPlant License Manager Frequently Asked Questions FAQ In PDS is a license necessary to start only PD_SHELL or does the licensing process begin with choosing a module such as Design Isometrics or something else Licensing begins when you actually select a module such as PDS2D
50. ick OK to save the file SmartPlant License Manager 49 Frequently Asked Questions FAQ Why does the plot command in PD_Draw for example require a license Isn t plotting a non PDS function Plotting is not a PDS function When a PDS module such as PD_Draw starts a batch job there are many processes that must complete before the job is submitted to the plotter In the case of PD_Draw the software is doing tasks such as mounting files setting their levels and so forth These processes must complete before the job is actually submitted to the plotter After the job is submitted to the plotter PD_Draw is no longer executing a batch job and the license is released PDS does not use a license after it has completed its work and submitted the job to the plotter expect PD_ISO to release a license as soon as the idf file is generated but this does not seem to be the case Why not Batch isometric generation uses a PDS license from the time the batch job first starts pdsidf until the project database has been updated for the last line in a batch job PDS is working until the last line has been processed In addition a batch isometric generation uses a Batch ISOGEN license Refer to the PDS ISOGEN Reference Guide for a basic description of the processes involved during a batch isometric run purchased PDS but am not on maintenance and need to move my key to anew TCP IP address Since cannot access the eCustomer Web site
51. ill install the key making sure that all necessary software is available and loaded before that date We request that you notify us as early as possible If you are consolidating license server administration on one license server for multiple LANs use the License Key Request Forms on page 64 in the SmartPlant License Manager Installation and Users Guide What happens if my licensing server goes down You will be unable to check out licenses from this server until it is back in use Processes that already have licenses checked out are not affected by the fact that the license server is unavailable In extreme situations it is possible to request emergency node locked licenses from Intergraph They are installed on the client computer rather than a licensing server Contact your local Delivery support representative for more information What happens if the license server is rebooted in the middle of my design session Nothing Licensing does not depend on maintaining a continuous communications link to the license server 46 SmartPlant License Manager Frequently Asked Questions FAQ What happens if my license server goes down for an extended period of time Intergraph can provide temporary node locked emergency licenses over the telephone Contact your local Delivery support representative for more information What happens if my local computer goes down after I ve obtained a license If the scavenger cannot contact t
52. ing eLicense to Generate SmartPlant License Manager Keys on page 79 Can divide the licenses for one LAN into several license servers for the purpose of managing project access for example or as coverage in the event that my license server goes down Yes you can divide the licenses You need a form for each license server SmartPlant License Manager 43 Frequently Asked Questions FAQ General Topics FAQ How do I generate Machine identifier If SPLM is installed you can execute the command Generate Machine ID from Start menu If 7 3 PD_Lice is installed you need to download the splmGenMachineID exe on your machine Run the executable from the Command Prompt with the output file included as an argument For example enter c win32app ingr pdlice bin splmGenMachinelID c temp machine_id txt Do I need to remove the existing key in order to input a new license key No you do not need to remove the existing license if you are using SmartPlant License Manager 8 0 or later If you have already requested a new license by sending your Machine ID you should not remove the existing key Otherwise the new key obtained from Intergraph will not install and you need to re generate the machine ID and request another license key How can install a new license key when I am going to be out of the office For example the existing key expires on July 1 and will be on vacation from June 24 July 4 It is now possible to
53. ing this utility allows you to run SmartPlant Review and its modules without a network connection to the license server This utility is delivered with the SmartPlant Review software For more information refer to Using the SmartPlant License Checkout Utility with SmartPlant Review on page 75 e The new Generate Machine ID command allows you to generate a machine identifier The machine identifier created by this command is sent to Intergraph and then a key will be sent to you This command must be run on the license server and is to be run by the system administrator For more information refer to Requesting a License Key for the License Server on page 14 e The new Log Product Usage command allows you to create a report of detailed use of the licenses The log created using this command helps you to monitor which groups use the product The Output file name must be specified along with the directory for the software to start logging For more information refer to Logging Product Usage on page 32 e A Help menu now displays on the main SmartPlant License Manager window Help and About SmartPlant License Manager commands are available on the Help menu SmartPlant License Manager 7 Introduction to SmartPlant License Manager e There is anew eCustomer Web page location https crmweb intergraph com Before installing or upgrading your software please check this Web site for the latest software and documentation versions Terms
54. lant License Manager service has a status of Started and that Startup is set to Automatic Tie Action View Llelp e fh e FG Seraces Gocd News 7 Dowerpton status startup Tipe By SPLM SmartPlan Licensing Vianager Startec Automatic Sy 550 Discovery Service Enables dis Startec Manual Sy Syston Evont Motificaticn Tracks syst Started Automzkic My System Restore Service Performs S Started Automatic Sy Task Sl edukr Eidilesa Slerler Aulumichit Sy TCPIIP NetBIOS He per Enables su Startec Automatic a i Fxtended ancad j Refer to Installing and Starting the SmartPlant License Manager Service page 55 for information about stopping and starting the licensing service 54 SmartPlant License Manager Troubleshooting and Error Messages Verify that the registry keys have been created 1 Ina Command Prompt window type regedt32 Several Registry windows appear 2 Select the HKEY_LOCAL_MACHINE window i Registry Editor File Edit View Favorites Help D PD_ISOGEN d PD LICE ab InstallMode REG SZ Standalone i curentversion aB LocalPathName REG SZ D WIN32APPYINGRIPDLICE f2 Deserqrth REG _5z Neng api Sman Manm uve H E PD_EQP fablinak mhar DFC lt 7 CFAN A1 A ANANA 3 Expand the SOFTWARE ntergraph PD_LICE Current Version folder to display information about the current version of SmartPlant License Manager 4 Expand the SOFTWARE Intergraph Pdlice_etc folder You
55. lant Review 32 55 SmartPlant Review licenses checking out 80 SmartPlant Review licensing checking out 77 SmartSketch 32 54 86 SmartPlant License Manager laptops 55 software compatibility 14 upgrades 13 SupportManager 32 SupportModeler 32 TCP IP changing addresses 53 troubleshooting 56 upgrading software 13 utilities license checkout for SmartPlant Review 77 wireless cards conflict 61
56. nager on a Standalone System on page 56 1 Designate machine as SmartPlant License Manager license server This machine must be on the network and have a name with no spaces 2 Generate a Machine ID For more information refer to Requesting a License Key for the License Server on page 14 3 Upgrade software Submit a request if you need an upgrade 4 Request license key Request a server license key Install SmartPlant License Manager on license server Install SmartPlant License Manager and the license key on the server a Install SmartPlant License Manager b Click Start gt Programs gt Intergraph SmartPlant License Manager gt SmartPlant License Manager c Select Install and Remove d Click Select e Select Install License Key f Click Select g Click Server and enter the license key you received Exit SmartPlant License Manager 6 Install SmartPlant Licensing Manager on client Install SmartPlant Licensing Manager on each client machine Run SmartPlant License Manager specifying the name of the SmartPlant License Manager license server a Install SmartPlant License Manager SmartPlant License Manager 11 Quick Installation Workflow b Click Start gt Programs gt Intergraph SmartPlant License Manager gt SmartPlant License Manager c Click Configure and Test and Select License Server for Client d Enter the SmartPlant License Manager Server name or the TCP IP address Exit SmartPla
57. neeeenee 39 Finding Unassigned Licenses micose biie e Races ah eats E S a S 40 Modifying and Displaying Scavenging Processes seseseesseeeeeresreerrsresreerssrreresressesreses 41 Removing SmartPlant License Manager csiicisdosiessScisnuss doaucaevasdeags sav teaoveasteas edeaees 42 Frequently Asked Questions FAQ ccssscssssscssssscssssscssssscssssscsssescssssccssssccsssesssssscees 43 Purchasing Licenses FAQ nain ut o ev shes e danas secs ed ghee aara oS 43 General Topics FA ati io s cscsegai up scantearatieat a ia a aena 44 SmartPlant License Manager 3 Table of Contents PDS FrameWorks Plus and ISOGEN FAQ wu cecccccccccccceceseessssecececcesesessnsseeeeeeeens 48 SmartSketch and SmartPlant Products FAQ cccccccccccessessscecesececsesensnseceseceeseneees 52 Troubleshooting and Error Messages eesssocesssocccesosecesssocesssoosesssooecesosecesssccssssoosessooe 54 Troublesho ting icipin siorse a EEE EA E EAEE T EEEE ENSE 54 Verify that the SPLM SmartPlant License Manager service is started eee eeeeeeeerees 54 Verify that the registry keys have been created 0 eee esccsseceseceseceneeeeeeeeeeeseeeaeeeaeeenaees 55 Installing and Starting the SmartPlant License Manager Service sceeeeeeeeeeeeneeeneees 55 Stopping the SmartPlant License Manager Service ceeceseeseeeseeeneeensecesecsseceseenseeees 56 Installing SmartPlant License Manager on a Standalone System 56 Configuring Windows Firew
58. nse Manager in connected license mode once again In other words you cannot install or remove modules while running in remote license mode If SmartPlant Review is running in Checkout license mode but is unable for any reason to obtain a license SmartPlant Review automatically returns to concurrent license mode and attempts to obtain the licenses from SmartPlant License Manager server SmartPlant Review notifies you if it is unable to obtain licenses from SmartPlant License Manager Each time you start SmartPlant Review while using Checkout license mode the software displays a message informing you when the checked out licenses will expire The first time you run SmartPlant Review after the checked out licenses expire the software displays a message informing you that the checked out licenses have expired and that the software is reverting to the concurrent license mode and attempting to get licenses from SmartPlant License Manager 78 SmartPlant License Manager Appendix A Using eLicense to Generate SmartPlant License Manager Keys Customers using eLicense to manage their licenses receive them immediately by e mail 1 Log into eLicense https ppmapps intergraph com ELICENSE 2 Select your lease OrderID using the search option You may apply filters to your search to select the lease 3 Click the Show Results button 4 You are now on the Order Summary screen Click the Edit Server button gt File Edit Yiew Favo
59. nse Manager key is successfully installed you can configure and test your client computers This section covers removing a client from the license server displaying and modifying the license usage and reserving and unreserving a license Use the following procedure to access the Configure and Testing Options dialog box 1 Click Configure and Test Options on the main SmartPlant License Manager dialog box The Configure and Test Options dialog box appears Options Select License Server for Client Remove License Server for Client Display and Modify License Usage Test Seat Reservation Test Seat Release Select Close Help 26 SmartPlant License Manager Administrative Tasks Removing a Client from the License Server Use the following procedure to remove a client from the license server list 1 Click Remove License Server for Client on the Configure and Test dialog box In a Command Window you can type pdlice k license_server where license_server is the name of the license server This option removes the server name and the internet address from the server_names entry on the registry Do not edit this entry manually The Remove License Server for Client dialog box appears Server name feat Coresi Hee Type the name of the server you want to remove in the Server Name field If you selected your license server using the Select License Server For Client option the server name automaticall
60. nsmission Control Protocol TCP ports to pass license seats from the SmartPlant License Manager server s to the workstation s TCP port 807 is utilized by the SmartPlant License Manger server to listen for requests from the workstation s for a license seat If a request is made a random TCP port is utilized to pass the seat from server to client F Note e Port 807 is being used by hardware manufacturers to support access to networks via wireless cellular connections This causes a conflict with SmartPlant License Manager Removing any device such as an air card and software associated with port 807 will resolve the conflict This is becoming more of an issue because of the popularity of cellular network connection devices which are becoming known as air cards in the wireless industry These devices are often used with laptop computers to gain access to networks via communication to a cell tower the same way the common cell phone connects This is what distinguishes these devices from a standard wireless network card that locates a network from a wireless access point hot spot Since a firewall is used to prevent unauthorized port access SmartPlant License Manager has problems working properly with a firewall Most firewall programs allow an Administrator to open ports to prevent the firewall from interfering with a programs execution Because SmartPlant License Manager utilizes random ports there is not a good way to do this unles
61. nstalling Microsoft Loopback Adapter Refer to Installing SmartPlant License Manager on a Standalone System on page 56 If the license server does not contain PD Lice or SmartPlant License Manager 1 Install SmartPlant License Manager using the Installation CD or download the SmartPlant License Manager product from the eCustomer Web site http crmweb intergraph com 2 On your designated license server click Start gt Programs gt Intergraph SmartPlant License Manager gt Generate Machine ID 3 Select Browse on the Generate Machine ID dialog box and define a path and file name for the Machine ID For example c temp machine_id txt The created file will be a text file F Note e When entering a path name in one of the SmartPlant License Manager dialog boxes spaces are allowed in the name If you enter a path 14 SmartPlant License Manager Requesting Licenses and Installing SmartPlant License Manager name in a Command Window on a command line you must use double quotes around the path name If the license server is currently running as a PD Lice server If PD_Lice is already installed on your license server you must remove the software before you can install SmartPlant License Manager 1 To remove the PD_LICE product click Start gt Programs gt PD_LICE gt Remove 2 When PD_LICE is successfully removed you can install SmartPlant License Manager as previously described and then generate your Machine
62. nt License Manager 7 Install the software that requires licensing Such as SmartPlant Review PDS or SmartPlant P amp ID Use that product s installation and configuration guides 8 Test communication Use the Test Seat Reservation and Test Seat Release commands to ensure that communication is set up between the license server and client Successful messages show appropriate communication a Click Test Seat Reservation Select the server name and Batch or Interactive mode Note the seat number in the SmartPlant License Manager Information dialog box b Click Test Seat Release and enter the seat designated in Step 8a 9 Run software Start the software product that requires SmartPlant License Manager licensing 12 SmartPlant License Manager Requesting Licenses and Installing SmartPlant License Manager Requesting Licenses and Installing SmartPlant License Manager This section provides detailed information about requesting and installing upgrades and license keys Requesting Software Upgrades and License Keys The SmartPlant License Manager License Request form does not issue an upgrade of the product that requires licensing An upgrade is not required unless it is needed for work or production purposes F Note Before upgrading your software please check http crmweb intergraph com for the latest software and documentation versions The latest information about SmartPlant License Manager is always available at thi
63. nt License Manager 17 Requesting Licenses and Installing SmartPlant License Manager 7 On the Choose Destination Location page click Next to install SmartPlant License Manager in the default location If you want to install the software in another location click Change and select the new location 8 Click Install on the Ready to Install the Program page A status bar displays the progress of the installation on the Status Setup page 9 Click Finish on the InstallShield Wizard Complete page to complete installation of SmartPlant License Manager F Note e Do not delete any files that are created during installation or as a result of using SmartPlant License Manager Removal of any files causes the licensing system to fail and can require install repair or possibly removal and re install of SmartPlant License Manager 18 SmartPlant License Manager Requesting Licenses and Installing SmartPlant License Manager Installing Software from the Web In addition to installing from CDs some products can be installed from the Intergraph eCustomer Web site This example uses SmartPlant Review but all products are available on the Products List Check to see if your product can be installed from the Web site oY goa Go to the eCustomer web site https crmweb intergraph com Enter your user name and password 4 Note e If you are a new customer or do not have a user name and password click the I m a New User link to
64. nterface to Foxboro 0 INtools Telecom Module Check the INtools Add On leased Emerson DeltaV Catalog Manager Notes SmartPlant License Manager 67 License Key Request Forms INtools 6 0 and older Request Instructions Name of the Company that purchased the software Intergraph Process Power amp Marine PPM records reference the name of the company or organization that actually purchased the INtools software Providing the name of that company will avoid delays in the licensing process End User Site ID LAN ID The customer Site LAN ID is used to uniquely identify a specific site Even companies that have a single site or location are assigned a Site LAN ID The PPM licensing process uses the Site LAN ID to store and retrieve information about your license s Providing this ID will avoid delays in the licensing process and will help to ensure proper tracking of your license This is important should you need to update your license file s in the future If you do not know your Site LAN ID you may contact your local sales representative or reseller The Site LAN ID may also be found on your packing slip Requestor Shipping Address SmartPlant Instrumentation license files for Watcom database platform require a hardlock device If the customer does not currently have a hardlock device one will be mailed to the Requestor Requestor Phone Number Please provide in case there are questions regarding the licen
65. obtain your user name and password Click Download Software Updates Click Products Select the latest version of SmartPlant License Manager Click Save to download the SmartPlant License Manager Zip file to your computer Open the SmartPlant License Manager Zip file and double click setup exe 8 After the files are extracted to your computer click Continue to install 10 11 12 SmartPlant License Manager Read the Software License Agreement carefully If you agree to the specified terms click I Agree Specify the location where you want SmartPlant License Manager installed and click Continue When the installation process is complete click OK Follow the instructions in the Running SmartPlant License Manager on page 20 to configure SmartPlant License Manager to work with SmartPlant Review SmartPlant License Manager 19 Requesting Licenses and Installing SmartPlant License Manager Running SmartPlant License Manager The Start gt Programs gt Intergraph SmartPlant License Manager menu contains the Generate Machine ID and SmartPlant License Manager icons 1 Click Start gt Programs gt Intergraph SmartPlant License Manager gt SmartPlant License Manager to begin using SmartPlant License Manager The main SmartPlant License Manager dialog box appears Intergraph recommends reading the readme file for every release c SmartPlant License Manager Help Options Install and Remove Configure and
66. og box The following SmartPlant License Information dialog box shows that the server license key has been successfully installed on the license server de SmartPlant License Information Currently Installed Keys Node jemcgee Address 129 135 169 465 Status SPLM Server Key File gt pdlice_key_S SOFTWARE ntergraph Pdlice_etc Key Type gt Server Node Specific License Host Address gt 129 135 169 45 Install Date gt 26 O0CT 2005 5 days No Of Seats gt 16 3D 1 2D 0 IDM 0 PI 0 BISO 1 1150 1 FWP SPR 1 PMD 1 PMN INS 1 INV 1 INM 1 INK 0 SSK 1 SRM 1 SEI 1 SEB 1 Service Life Specified gt 30 days Service Life Remaining gt 102 days Expires After gt 27 NO 2005 Mi gt Print Close Help 24 SmartPlant License Manager Requesting Licenses and Installing SmartPlant License Manager Testing Communication After the installation check communication between the license server and client Refer to Testing for Reserving a Seat page 29 Testing for Seat page 31 and Troubleshooting and Error Messages page 54 SmartPlant License Manager 25 Administrative Tasks Administrative Tasks The following sections provide details about configuring and testing your licenses removing clients from the license server modifying PDS daily licenses and information about product tags and licensing Configuring and Testing Licenses When the SmartPlant Lice
67. og Out Generate Keys A country must be selected Viewing for EndUserSiteID 00085130 Server SPLMSERVER and Key Type SPLM OrderType Lease PartDesc Default Qty J POS LS oo Month November 2005 December 2005 January 2006 February 2006 March 2006 April 2006 May 2006 June 2006 A August 2006 Installation Date 21 18 2005 w 8 a Local intranet 84 SmartPlant License Manager Index Index batch jobs 51 cards wireless conflict 61 compatibility software versions 14 concurrent licensing checking out for SmartPlant Review 79 license checkout for SmartPlant Review 77 daily license keys refer to license keys 39 DNS nodenames 53 error messages 56 63 firewall 61 Frame Works Plus 32 52 installation checklist 56 date 48 license keys 24 installation workflow 11 installing License Checkout Utility for SmartPlant Review 78 SmartPlant License Manager 13 INtools 54 55 INtools 6 0 and older license keys 68 ISOGEN 32 batch isometric 52 licenses 51 PD_ISO 51 key in commands 72 keys refer to license keys 8 LANs license server configuration 47 servers 9 sites 8 laptops 18 55 license requesting 13 license keys configuring and testing 28 daily key weekly record 51 daily license key status 39 expired license keys 40 installing keys 24 INtools 6 0 and older 68 laptops 18 license key defined 8 PDS daily license keys 30 51 request form 66 requesting
68. oints to the license server refer to Displaying the License Server for a Client on page 36 e To test checking out reserving a license on the client computer refer to Testing for Reserving a Seat on page 29 e To release the license you just checked out refer to Testing for Seat page 31 SmartPlant License Manager 21 Requesting Licenses and Installing SmartPlant License Manager Installing a License Key on the License Server After SmartPlant License Manager is installed and you have received your license key from Intergraph you are ready to install the license key on the server This installation must be done within 5 days of the specified installation date This command requires administrator privileges on the license server Lf Note You do not need to remove the existing license if you are using SmartPlant License Manager 8 0 or later If you have already requested a new license by sending your Machine ID you should not remove the existing key Otherwise the new key obtained from Intergraph will not install and you need to re generate the machine ID and request another license key A license key is 26 to 252 alphanumeric characters and looks like this example 1 1ABCDEFGH58K7LAFDLH1OG9FFOQ Click Start gt Programs gt Intergraph SmartPlant License Manager gt License to start SmartPlant License Manager The SmartPlant Licensing Manager dialog box appears 2 Click Install and Remove Options on the Sm
69. ools Maintenance INM SmartPlant P amp ID SPPD SmartPlant Review SPR SmartSketch SSK 3 Select your server name that automatically appears in the Server name field or select it from the drop down list Select Batch or Interactive To execute this option as a batch process click the Batch option The Time Min and Product Tag fields activate Type the wait time in minutes and then type the product tag Click OK The SmartPlant License Manager Information dialog box appears If you are testing client server communication note the seat number in the dialog box The seat number information will be used in the Test Seat Release command 30 SmartPlant License Manager Administrative Tasks Testing for Seat Release Use the following procedure to ensure that a seat has been unreserved or released from a license 1 Click Test Seat Release on the Configuration and Testing dialog box The Test Seat Release dialog box appears Ce Test Seat Release Server name pdcert2a X Seat number 2 Ifthe node name does not automatically appear in the License Server field select it from the list or type the node name in the License Server field Type the assigned number of the seat in the Seat Number field 3 Click OK The SmartPlant License Manager Information dialog box appears with confirmation or error information SmartPlant License Manager 31 Administrative Tasks Logging Product Usage Use the foll
70. owing procedure to track product usage If enabled the Log Product Usage command tracks all licenses requested by a client For example when SmartPlant P amp ID is opened on a client machine a record is written to the log file When SmartPlant P amp ID is closed on that client machine this is also recorded by the log file 1 Select Log Product Usage on the SmartPlant License Manager main window and click Select The Log Product Usage dialog box appears Log Product Usage Options Start logging Output file name E Cancel Help 2 Ifyou want to record product usage click the Start logging option To stop recording product usage click Stop logging Click in the Output file name field and enter the path and a file name for the output file that will contain the logging information You can also click the Browse button Le to an existing file Click OK As products are opened and closed their usage is tracked and the details are written to the logging file you defined L Note e The Product Tag recorded in the log file is truncated to have up to 3 characters only For example for the SmartPlant P amp ID application the product tag is SPPD This is recorded as SPP in the log file and select an existing file Logging information is appended 32 SmartPlant License Manager Administrative Tasks The first column in the log file is called Operator The value of Operator indicates the following
71. ox beside the module for which you want to check out a license If you want to check out only the base product do not check any of the modules ad days Duration Specify the number of OK Cancel Help days for which you want to check out a license for the selected modules The maximum duration is 30 days 4 Note e Checked out licenses cannot be checked in You cannot add additional modules until the licenses expire J Point Cloud Integrator Enables yvendor n _ Visual Effects Enables Animatio Duration Check Outa License 1 Be sure that SmartPlant License Manager is installed and configured on your computer 2 Click Start gt Programs gt Intergraph SmartPlant License Checkout Utility gt License Checkout Utility 3 Select the module for which you want to check out a license L Notes If you want to check out only the base product do not check any of the modules If you are using an evaluation license you cannot check out licenses SmartPlant License Manager 77 Appendix A If you are already running in remote license mode the software displays a message stating which product and modules are checked out and when their licenses expire 4 Click OK L Notes Checked out licenses cannot be checked in When running in Checkout license mode you cannot use setup to modify the product installation until the checkout duration expires and the system is working with SmartPlant Lice
72. r SmartPlant Instrumentation not the INtools license request form 52 SmartPlant License Manager Frequently Asked Questions FAQ Can SmartPlant Review 5 0 or later still be used on a laptop with SmartPlant License Manager Can SmartSketch 5 0 SP1 Yes Install SmartPlant License Manager on the laptop and use the laptop as the license server SmartPlant License Manager can be installed from the product CD or from the eCustomer Web site http crmweb intergraph com You must request a license key for the laptop SmartPlant Review 6 1 simplifies this process by using SmartPlant License Manager and the new License Checkout Utility See the SmartPlant Review Installation Guide for more information about checking out a license to a laptop computer When SmartPlant Instrumentation or INtools is on a machine that is disconnected from the network without exiting the product how long is the license held 16 hours Is SmartPlant Review 5 0 compatible with PDS 7 0 The dri and drv files generated by all PDS versions are compatible with SmartPlant Review 5 0 SmartPlant License Manager 53 Troubleshooting and Error Messages Troubleshooting and Error Messages Troubleshooting Verify that the SPLM SmartPlant License Manager service is started 1 Click Start gt Settings gt Control Panel gt Administrative Tools gt Services 2 In the Services dialog box scroll down the list and verify that the SPLM SmartP
73. r_names file For example type pdlice j server 12 34 56 78 server The address shown in square brackets is optional and applies to the preceding node name Deletes servers from the server_names file For example type pdlice k serverl server Displays the server_names file Displays the current status of reserved licenses Displays the current status of active PDS daily licenses Scavenges for licenses Displays and allows you to modify the current license usage options You must have administrative privileges to use this command Reserves a license For example Key in Commands Command Alphabetical List Description pdlice R pdlice u pdlice pdlice r A B C server_name where A batch interactive B wait time min C product tag If no server names are supplied SmartPlant License Manager searches the server_names file The arguments are optional 1 for the third argument allows for a default waiting time to be used The default waiting time is currently 12 hours for batch jobs if all licenses have been taken Stop and remove the SmartPlant License Manager service Unreserves a license For example pdlice u 33 server Seat number Displays the alphabetical SmartPlant License Manager command list SmartPlant License Manager 71 Key in Commands Functional Commands List Functional List Description Command Auditing code pdlice e Command list for SmartPlant Licens
74. ration about equipment or software are set forth in your purchase contract and nothing stated in or implied by this document or its contents shall be considered or deemed a modification or amendment of such warranties Intergraph believes the information in this publication is accurate as of its publication date The information and the software discussed in this document are subject to change without notice and are subject to applicable technical product descriptions Intergraph Corporation is not responsible for any error that may appear in this document The software discussed in this document is furnished under a license and may be used or copied only in accordance with the terms of this license No responsibility is assumed by Intergraph for the use or reliability of software on equipment that is not supplied by Intergraph or its affiliated companies THE USER OF THE SOFTWARE IS EXPECTED TO MAKE THE FINAL EVALUATION AS TO THE USEFULNESS OF THE SOFTWARE IN HIS OWN ENVIRONMENT Trademarks Intergraph the Intergraph logo SmartSketch FrameWorks SmartPlant INtools MARIAN and PDS are registered trademarks of Intergraph Corporation Microsoft and Windows are registered trademarks of Microsoft Corporation Other brands and product names are trademarks of their respective owners Table of Contents Table of Contents Introduction to SmartPlant License Manager scscsssssssssssscssssssssssssessssssesseeseseenes 5 Whats New in
75. reement Adobe Reader 7 0 is available on the product CD Specify the destination folder 8 Review your settings and then click Next to install the SmartPlant License 9 Checkout utility Click Finish L Notes e You can uninstall the License Checkout utility at any time even if you are currently running a product in remote license mode e You cannot uninstall or reinstall SmartPlant Review modules while you are running in Checkout mode 76 SmartPlant License Manager Appendix A License Checkout Utility Dialog Box The SmartPlant Review Select Modules Utility installed by default during SmartPlant Review setup allows you to specify which modules you want to pull licenses for when starting a SmartPlant Review session Once you check out a license you need to wait until the check out period is expired before you can add other modules or make any modifications Product Displays the installed C License Checkout Utility products available for license Product checkout Select the product for which you want to check out SmartPlant Review licenses Modules Name Description Modules Displays the modules OP Enables vue file s available with the selected product C Collaboration Enables multiple A grayed out entry means that Construction Enables Schedul module is not installed on vour On Site Drawing Generation Enables Outline y Photo Realism Enables Textures workstation Check the b
76. rites Tools Help Q sxx Q E EA J Search Ig Favorites QP Media amp 2B Se X lu H rel 33 4 Address v E co i Links gt e a INTERGRAPH About Us Solutions Services Our Customers News amp Events Programs Ai Process Power amp Marine ie y eLicense You are logged in as bathomas Home Tools Order Summary Order Order Parts Order PO Order Sites OrderID OrderType OrderStatus PoStatus BeginDate EndDate BillCustI 66189 Lease Open Open Tuesday November 01 2005 Tuesday October 31 2006 INGR JA Edit Order Edit POs Edit Order Sites Edit Order Parts amp Change Seat Count Issue Prepay Edit Order Contacts Refine Search Export to Excel Key History 8 Lo Local intranet SmartPlant License Manager 79 Appendix A 5 The Server screen displays In the Server Type column select the drop down list and select MachineID To generate SmartPlant License Manager keys you must select MachineID 6 Copy the Machine ID from the email and paste it into the MachineID column on the Server screen gt File Edit Yiew Favorites Tools Help Q sax Q a A JO search S e Favorites QP Media B os E X m H rel 33 i Address 4 gp a Links Gyr eLicense You are logged in as bathomas Home Server Site ID Click on Cell to Change alue 00085130 Viewing Servers For ServerType perver Server Country MachineID MachineID v PLMSERVER JAPAN 2ss
77. s FAQ Is there a form to use for requesting licenses Yes there is a PDF form and the same content in an Excel spreadsheet All products except INtools 6 0 and older use the same form which is found on each product s Web page in the Learn More list For example go to the following Web page for SmartPlant Review and click Learn More http ppm intergraph com visualization sp_review asp The following Web page lists all products http ppm intergraph com products INtools 6 0 and older uses its own form also found on the INtools Web page Both forms are included in the SmartPlant License Manager Installation and User s Guide are delivered with the licenses and are available on the Web in the eCustomer system Click in the Product Documentation link under the Search entry box https crmweb intergraph com How do I purchase licenses at the eLilcense web site Contact the local Intergraph office or access the eLicense web site to request an upgrade of the lease profile to include purchase licenses https ppmapps intergraph com elicense Where can find SmartPlant License Manager and other products to download SmartPlant License Manager is available from the following web page https crmweb intergraph com Select Self Service gt Download software updates gt Products gt SPLM PD_Lice gt SmartPlant License Manager You do not need a serial number to install SmartPlant License Manager For more information refer to Us
78. s site SmartPlant License Manager 13 Requesting Licenses and Installing SmartPlant License Manager Requesting a Software Upgrade SmartPlant License Manager Version Compatibility For the most current compatibility matrix please refer to the eCustomer Web site http crmweb intergraph com Requesting a License Key for the License Server SmartPlant License Manager uses the Generate Machine ID command to uniquely identify the machine license server where the license will be installed You must generate a Machine ID on the license server and send the resulting code to Intergraph before you can obtain a new or updated license key When you run Start gt Programs gt Intergraph SmartPlant License Manager gt Generate Machine ID a file is created that contains the code needed to send to Intergraph The following describes installing SmartPlant License Manager or upgrading your current installation of Plant Design Licensing PD_LICE software Before upgrading your software please check http crmweb intergraph com for the latest software and documentation The latest information about SmartPlant License Manager is always available at this site F Note e Be sure that the license server has a static IP address before generating the Machine ID and the network adapter needs to be the primary connection If it is not possible to define a static IP address in the local network adapter you can create a virtual network adapter by i
79. s the firewall program also allows programs to be added to a program list to open ports required by the program The firewall that is delivered with Microsoft Windows XP and Microsoft Windows 2003 is such a firewall program If the user exits the application properly the license used by the workstation is released back to the pool of licenses available Sometimes when an application process is abnormally exited the license seat can be hung This is where the SmartPlant License Manager server can help A scavenge routine can be setup to run that will scavenge the network for seats that are checked out If one is found the seat can be returned to the pool if it is no longer in use The firewall prevents the server from retrieving the seat and returns a timed out error message SmartPlant License Manager 59 Troubleshooting and Error Messages After installing SP 2 for Microsoft Windows XP or SP1 for Microsoft Windows 2003 pdlice exe needs to be added to the Exception List for the Windows Firewall if it is turned on The following steps will add the appropriate SmartPlant License Manager program to the Exception List allowing proper scavenging and access to the license server 1 Click Start gt Control Panel gt Windows Firewall 2 On the Exceptions tab in the Windows Firewall dialog box click Add Program 3 In the Add a Program dialog box click Browse 4 Inthe Browse dialog box find the location of the pdlice exe program
80. se file Requestor Email address INtools license files are delivered via email to the Requestor If you do not have access to email please indicate this and you will be mailed a License Diskette Host Name ID of Database Server Please list the Host Name or Host ID of the machine on which your database is installed Part Number gt Please list the Intergraph INtools INtools Detailed Engineering or INtools Basic Engineering part number that you purchased You do not need to include the INtools Add On s part numbers INtools SEBY453 454 470 473 licenses may not be mixed with INtools Basic Engineering SEBY455 or INtools Detailed Engineering SEB Y457 on the same database server Number of licenses gt Please list the total number of licenses for this License Server This includes both newly purchased licenses and previously purchased licenses that are currently on a valid maintenance contract 68 SmartPlant License Manager License Key Request Forms INtools Version gt Please list the full version number i e 4 1c0407 or 04 02 03 07 Database Platform gt Please list the database platform for this License Server Valid database platforms are Oracle MS SQL or Watcom Total Number of Licenses for Customer Site gt Please list the total number of licenses that are being used at this customer site This includes both newly purchased licenses and previously purchased licenses that are currently on
81. sed by batch users if checked Batch daily licenses are active for one 24 hour period Allow seats to use higher level seats if available Allows PDS license keys to use higher level seats if any are available This option applies only to PDS P amp ID IDM and PDS 2D seats For example if no 2D seats licenses are available this option allows use of a 3D seat license Daily keys once activated expire in 24 hours regardless of how much actual processing time has been used When a process that uses a daily license key completes and the 24 hour period for the daily license key has not expired the daily license key becomes available for use by other processes regardless of what is specified using this option 28 SmartPlant License Manager Administrative Tasks If a job is running at the end of the 24 hour period the job is allowed to complete processing When the processing is complete the daily license key then expires To display the status of the daily license keys refer to Displaying the Status of Active PDS Daily Licenses page 37 F Note e If you cannot access your PDS PID Standalone licenses check to be sure that you loaded the PDS PID Standalone product using the correct serial number Testing for Reserving a Seat Use the following procedure to test whether a license can be reserved from the client This is especially helpful in testing server and client communication after installation F Note If
82. t License Server This means the license server is a standalone computer performing no other PDS function PDS versions 7 0 and later are compatible with SmartPlant License Manager Note that the client computers should have matching versions of SmartPlant License Manger loaded PDS software is loaded on the same computer as SmartPlant License Manager license server This situation occurs when the license server is also acting as a PDS workstation or a Batch server such as an ISOGEN server PDS versions 7 0 and later are compatible with SmartPlant License Manager For example PD_Shell and other PDS modules with version number 7 0 will work fine with SmartPlant License Manager loaded on the same computer PDS Versions 6 4 1 and earlier do not work out of the box with SmartPlant License Manager Please contact software support if you are using PDS 6 4 1 SmartSketch and SmartPlant Products FAQ What s the first release of SmartSketch that requires SmartPlant License Manager Some installations of SmartSketch 5 0 SP1 require SmartPlant License Manager Check with your System Administrator or contact Intergraph if you are not sure about installation Which versions of SmartPlant Electrical and SmartPlant Instrumentation formerly INtools use SmartPlant License Manager SmartPlant Electrical and SmartPlant Instrumentation 7 0 requires SmartPlant License Manager Use the SmartPlant license request form to request license keys fo
83. the features setup options installation license control software messages and troubleshooting It also includes samples of the online license request forms What is a license server The license server is the computer where the license key is loaded it can be a standard computer or a server The license key tells the license server how many licenses it can issue Clients of a license server are computers where SmartPlant License Manager is installed and pointing to the server The computer where you start the software such as PDS or SmartPlant P amp ID asks the license server for a license If a license is available the license server provides it If all licenses are in use the client is not granted a license How does the PDLICE_WAIT variable work When you submit interactive jobs the jobs do not wait for licenses if none are available You are notified immediately that the jobs did not start You can retry at once however the PDLICE_WAIT environment variable affects this waiting time if it is set Intergraph recommends that you set this variable as a system environment variable If the client is attempting to run a batch job when there is no license available the job will go in the queue and appears to be running but will wait up to 12 hours for a license to become available You can change the total wait time 8 hours or 480 minutes by setting the PDLICE_WAIT environment variable on the client computer that wanted to obtain th
84. uct returns to the concurrent licensing mode For example after the license expires at 11 59PM on the expiration date the next time you start the product it attempts to access the licensing server for base and module licenses prior to running L Notes e You must install and configure SmartPlant License Manager before checking out a license e If you are using an evaluation license you cannot check out licenses e The user must be a part of the Administrator s group in order to check out a license e To install this utility select the Prerequisite Software link on the SmartPlant Review product CD and select License Checkout Utility The utility is installed in C Program Files SmartPlant License Checkout Utility Program by default and is available on the Start menu under Programs gt Intergraph SmartPlant License Checkout Utility gt License Checkout Utility SmartPlant License Manager 75 Appendix A Install SmartPlant License Checkout Utility 1 ON a a ee Insert the SmartPlant Review product CD into the CD ROM drive If the installation does not start automatically double click setup exe in the main folder Click Prerequisite Software Click License Checkout Utility Type your name and company name Verify your name and company name and then click Yes Click Display to read and accept the license agreement then click Yes L Note e You must have Adobe Reader 4 0 or higher to view the license ag
85. y appears in the Server Name field or you can select it from the list If you define your license server from the Command Prompt you must type the server name Click OK The SmartPlant License Manager Information box appears SmartPlant License Manager 27 Administrative Tasks Displaying and Modifying PDS Daily Licenses Daily keys are available for PDS customers PDS lease customers can specify whether daily keys can be used by interactive users interactive and batch users batch users only or none By default a daily key cannot be activated without selecting these options This command requires administrator privileges These options need to be activated on the license server Use the following procedure to activate daily keys in PDS 1 Click Display and Modify License Usage Or type pdlice Q in a Command Prompt window The Display and Modify License Usage dialog box appears Ca Display and Modify License Usage F Allow interactive jobs to start new daily seats Allow batch jobs to start new daily seats Allow seats to use higher level seats if available Cancel Heb Place a check mark beside each option you want to use Allow interactive jobs to start new daily seats Allows PDS daily license keys to be accessed by interactive users if checked Interactive daily licenses are active for one 24 hour period Allow batch jobs to start new daily seats Allows PDS daily license keys to be acces
86. you click OK on the message box SmartPlant License Manager automatically installs installation for SmartSketch i 2 You must install and configure SmartPlant License Manager version 08 00 02 01 or later w on this computer before you can run SmartSketch Installing SmartPlant Licensing Manager 1 Insert the Intergraph SmartPlant License Manager CD If the CD does not start automatically double click Setup exe in the root folder of the CD 2 Select SmartPlant License Manager Installation 3 Click Next on the Welcome to the InstallShield Wizard for SmartPlant License Manager page 4 Enter your name and company name in the User Name and Company Name fields on the Customer Information page Click Next 5 On the Software License Agreement page select your country from the list and click Display to view the license agreement F Note e The license agreement is delivered as a PDF file consequently you must have Acrobat Reader installed on the computer in order to view the license agreement If the software detects that Acrobat Reader is not installed an informational message box appears To install Acrobat Reader and continue with the data installation click Yes If you click No on the message box the setup process immediately stops without installing SmartPlant License Manager 6 Carefully read the license agreement Close the PDF document and click Yes on the License Agreement page to accept the terms SmartPla
87. you purchased a PDS PID license only the PDS PID application is available to use If you purchased PDS 2D the PDS PID IDM and PFD applications are available to use 1 Click Test Seat Reservation on the Configuration and Testing dialog box The Test Seat Reservation dialog box appears Server name pdcert2a E Mode Batch Interactive minutes 2 Set the applicable options Server Name Using the drop down list select the name of the server that you would like to reserve a seat with Batch Activates batch processing mode Interactive Activates interactive processing mode SmartPlant License Manager 29 Administrative Tasks Time Min Defines a wait time in minutes The server you are requesting wait time on must have SmartPlant License Manager installed and a valid server license key assigned Product Tag Type the tag for the appropriate product as detailed in the following table Be sure to enter a valid Product tag This entry is case sensitive Product Product Tag FrameWorks Plus FWP ISOGEN Batch 4D ISOGEN Interactive 5D Pelican Forge SupportModeler PMD Pelican Forge SupportManager PMN PDS PID 0 zero PDS 2D 1 PDS 3D 2 or 3D PDS IDM 3 SDNF Import SDF SmartPlant Electrical SEL SmartPlant Electrical Import SED SEI SmartPlant Instrumentation INtools Standard INS SmartPlant Instrumentation INtools View Only API INV SmartPlant Instrumentation INt

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