VTech 2432 User's Manual
Contents
1. Starting from the idle screen enter the number you want to store in memory If you make a mistake press CLEAR to backspace Be sure to include long distance codes and pauses using the Pause softkey if necessary Press the MEM softkey You will then be prompted to ENTER NAME Use the digit keys to spell the name If you make a mistake press the CLR softkey To enter a space press E3 When finished press SAVE If there is space available in memory the number name will be saved and the Handset will return to idle mode e If the memory is full the Handset will display PHONEBOOK IS FULL and exit to the pre dial screen without saving the entry Follow the above procedure for storing Number Names at the Base The Handset and Base have separate memories 22 Memory To Search For and Dial a Number Name Starting from the idle screen press the MEM softkey to review memory contents Using the Ga p softkeys scroll through the memory contents in alphabetical order Or you can press the FIND softkey enter the first few chararcters of the name and then press FIND to search If you make a mistake press CLR softkey The closest match in alphabetical order will be displayed Once you find the entry you want simply press a LINE key or HANDSFREE on the Handset or SPEAKERPHONE onthe Base to dial the number To Delete a Number Name Using the steps from 1 to 32. Important Safety Instructions When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury including the following 1 2 3 10 11 Read and understand all instructions Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water for example near a bath tub kitchen sink or swimming pool Do not place this product on an unstable cart stand or table The product may fall causing serious damage to the product Slots and openings in the cabinet and the back or bottom are provided for ventilation To protect it from overheating these openings must not be blocked by placing the product on the bed sofa rug or other similar surface This product should never be placed near or over a radiator or heat register This product should not be placed in a built in installation where proper ventilation is not provided This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply to your home consult your dealer or local power company Do not allow anything to rest on the power cord Do not locate this product where the cord will be abused by persons walking on it Never push objects of
3. When the other extension answers the intercom call explain they have an active call waiting Either extensions press INTERCOM TRANSFER on the Handset or Base to end the intercom call The other extension presses the apporiate LINE key or the apporiate LINE key then HANDSFREE on the Handset or the apporiate LINE key then SPEAKERPHONE or HEADSET on the Base to pick up the call on hold Handsfree Speakerphone Operation Your 20 2432 Handset has a built in handsfree Speakerphone This feature allows you to stand the Handset upright on a table or desktop and have handsfree conversations For more information refer to MAKING CALLS in HANDSET AND BASE OPERATION 29 Handset and Base Operation Switching from the Handset Earpiece to Handsfree While on a call using the Handset earpiece press HANDSFREE on the lower left portion of the Handset To return to the Handset earpiece press HANDSFREE again Base Speakerphone Operation The Base of your 20 2432 is equipped with a duplex Speakerphone This is a very useful feature for handsfree conversations or conference calls at the base unit For more information refer to MAKING CALLS in HANDSET AND BASE OPERATION Line in Use Indication Active off hook Handset During a call the Handset Base screen will display in the upper left corner the LINE icon s and the HANDSET BASE number Idle on hook Base Unit During a call the idle Base screen will
4. 42 WEIGHT Handset 122 grams Base 598 grams excluding battery pack POWER REQUIREMENTS Handset 800mAh NiCd Battery Pack or 1500mAh NiMH Battery Pack Base 7 VDC 900mA MEMORY Directory 50 Memory locations 32 digits per location CID Alphanumeric Display 50 Memory locations SPECIFICATIONS ARE TYPICAL AND MAY CHANGE WITHOUT NOTICE 91 005415 040 000 ISSUE 0 i _ SO ON NS SOOT OS Important Safety Instructions 23 Introduction Parts Check List The Handset Layout The Base Unit Layout Getting Started Setup Installation of Battery Pack in Handset Charging Of Handset Battery Pack Dial Tone Spare Battery Charger Power Backup Function Basic Operation Handset and Base Indicators Soft Menu Functions RDL Redial HANDSET MENU BASE UNIT MENU Call History Caller ID DIAL OPTION SHORTCUT DELETE DELETE SHORTCUT SAVE TO MEMORY Handset and Base Settings RINGERS LOW BATT TONE RANGE TONE KEYPAD TONE CONTRAST SELECT TONE PULSE AT THE BASE UNIT ENHANCED MODE RENAME Memory To Store a Number Name Table Of Contents To Search For and Dial a Number Name 23 To Delete a Number Name 24 To Edit a Number Name 25 Advanced Operations 25 Handset and Base Operation 25 Making Calls 25 Redial 26 Answering Calls 27 Mute Function 27 Hold Function 27 Flash Function 28 How to Adjust the Handset Volume 28 Base Speakerphone or Headset Volume
5. 28 Intercom Transfer Function 29 Transferring Calls 29 Handsfree Speakerphone Operation 30 Switching from the Handset Earpiece to Handsfree 30 Base Speakerphone Operation 30 Line in Use Indication 30 Low Battery Indication 31 Message Waiting Indication 31 Conference Calling 31 2 LINE Conference Calls 32 Additional Information 32 Headset Operation 32 Headset Operation connected to the Handset 32 Headset Operation connected to the Base Unit 32 Belt Clip 33 Maintenance 34 In Case Of Difficulty 36 Custom Pay Per Use PPU Features 37 Limited Warranty 38 FCC ACTA and IC Regulations 42 Technical Specifications
6. 4 Install your telephone equipment away from heat sources and sunlight 5 Avoid excessive moisture dust or extreme cold BEFORE USING YOUR HANDSET CAREFULLY PEEL OFF THE PROTECTIVE FILM COVERING THE DISPLAY 10 Spare Battery Charger Power Backup Function The 20 2432 uses the spare battery charger in the Base Unit to provide operational backup in the event of a power failure With a fully charged battery pack in the spare battery charger you will still be able to place and receive calls from the Handset for up to one hour During Power Backup mode you will not be able to use the Base Unit The spare battery pack can also be used to replace a drained handset battery ensuring uninterrupted use NOTE When using the 20 2432 during Power Backup mode audio quality may be compromised due to reduced power availability 1 Open the spare battery charger by pressing the release button located on the left hand side of the Base Unit A drawer will open to reveal the spare battery compartment Place a battery pack in the drawer with the charge contacts facing up and to the right Push the drawer closed The spare battery takes 24 hours to fully charge a drained battery Handset and Base Indicators Handset and Base Icons Description Line In Use indicator On steady when the Handset is in
7. or HANDSFREE on the Handset or SPEAKERPHONE on the Base to dial You can also delete and save Caller ID records in the Directory DELETE With a Caller ID record displayed press MENU Scroll to DELETE CID 4 Press OK The CID record is displayed with the choices THIS delete only this record and ALL delete all CID records If you press THIS the displayed CID records will be deleted and you will hear a confirmation beep If you press ALL the screen will ask you Are You Sure If you re sure press YES and all CID records will be deleted If you decide not to delete all CID records press NO DELETE SHORTCUT With a Caller ID record displayed press 4 The CID record is displayed with the choices THIS delete only this record and ALL delete all CID records If you press THIS the displayed CID records will be deleted and you will hear a confirmation beep If you press ALL the screen will ask you Are You Sure If you re sure press YES and all CID records will be deleted If you decide not to delete all CID records press NO 16 Handset and Base Settings SAVE TO MEMORY To save a displayed Caller ID record into the directory press MENU Scroll to SAVE TO MEM 7 Press OK OR With the CID record displayed press 7 The record has been stored in the directory If the record you wish to save does not have a name OUT OF AREA for example the screen will ask you to PLEASE ENTER A NEW NAME Use the ke
8. CALL FROM The recipient presses INTERCOM TRANSFER on the Handset or Base to engage in conversation with the person initiating the page NOTE When ee initiate a GLOBAL PAGE the first recipient to respond by pressing INTERCOM TRANSFER on the Handset or Base will be able to talk to you via the intercom Others can join the ongoing intercom call by calling one of the parties involved in the intercom e unit beeps whenever a party joins an ongoing call Transferring Calls You can transfer calls on the 20 2432 system from the Base to Handset or Handset to Base Blind Transfer You can directly transfer any active call to another 20 2432 extension without notification by doing the following steps Handset or Base must be on an active call Press the INTERCOM TRANSFER on the Handset or Base scroll to the desired destination of your transfer Then press OK When the other extension answers the call will automatically be connected to that extension An unanswered call will be placed on hold to the originating Handset Base if not answered within 30 seconds and ring back in 5 minutes Announced Transfer You can perform an announced transfer call and advise another extension of an active call by doing the following steps Handset or Base must be on an active call Place the active call on HOLD Press the INTERCOM TRANSFER on the Handset or Base scroll to the desired destination of your transfer Then press OK
9. This port provides an easy way to connect your fax machine laptop computer modem or other telephone device for direct access to LINE 2 The Data Port only provides access to Line 2 so you must have an active line connected to the LINE 2 jack on the bottom of the Base Unit Connect a modular phone cord from the Data Port look for the small door marked DATA on the back of the Base Unit to your fax laptop etc NOTE While the Data Port is in use accidental use of Line 2 by a parallel phone your 20 2432 or a Call Waiting ID alert may interrupt the data transmission Installation of Battery Pack in Handset Follow the steps below itt Remove the battery cover by pressing on the indent and sliding downward Place the new battery pack in the handset with the metal contacts aligned with the charge contacts in the battery compartment Replace the battery cover by sliding it upwards If the new battery pack is not already charged place the handset in the base unit or a remote charging stand and allow it to charge for 12 hours After initial charge a maintenance charge of 8 hours should be sufficient Charging Of Handset Battery Pack Charging Of Handset Battery Pack The Handset of your 20 2432 cordless telephone is powered by a rechargeable battery pack It charges automatically whenever the Handset is in the Base Unit You should charge the battery pack for 12 hours when you first receive yo
10. Your telephone company may make changes in its facilities equip ment operation or procedures that could affect the proper functioning of this product The telephone company is required to notify you if such changes are planned Hearing aid compatibility If this product is equipped with a corded or cordless handset it is hearing aid compatible 39 lon Additional Informat TH Additional Information FCC and IC Regulations 6 Programming testing of emergency numbers If this product has memory dialing locations you may choose to store police fire department and emergency medical service telephone num bers in these locations If you do please keep three things in mind a We recommend that you also write the telephone number on the direc tory card so that you can still dial the emergency number manually if the memory dialing feature doesn t work b This feature is provided only as a convenience and the manufacturer assumes no responsibility for customer reliance upon the memory fea ture c Testing the emergency telephone numbers you have stored is not rec ommended However if you do make a call to an emergency number e You must remain on the line and briefly explain the reason for the call before hanging up e Programming testing of emergency numbers should be performed during off peak hours such as in the early morning or late evening when the emergency services tend to be less busy IC Industry
11. any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock Never spill liquid of any kind on the product To reduce the risk of electric shock do not disassemble this product Opening or removing cabinet parts other than specified access doors may expose you to dangerous voltages or other risks Incorrect reassembling can cause electric shock when the appliance is subsequently used Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock 12 13 14 Unplug this product from the wall outlet and contact Sprint customer support under the following conditions A B C D When the power supply cord or plug is damaged or frayed If liquid has been spilled into the product If the product has been exposed to rain or water If the product does not operate normally by following the operating instructions Adjust only those controls that are covered by the m operating instructions because improper adjustment of other controls may result in damage and will often require extensive work by a Sprint authorized technician to restore the product to normal operation If the product has been dropped and the cabinet has been damaged If the product exhibits a distinct change in performance Avoid using a telephone other than a cordless type during an electrical sto
12. compliance could void the user s authority to operate the equipment The equipment has been tested and found to comply with part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful inter ference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try and correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver Connect the equipment into an outlet or on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help FCC Part 68 and ACTA If this equipment was approved for connection to the telephone network prior to July 23 2001 it complies with Part 68 of the Federal Communications Commission FCC rules If the equipment was approved after that date it complies with the Part 68 rules and with Technical Requirements for Con nection of Equipment to the Telephone Network adopted
13. in To Search For and Dial a Number Name locate the entry you want to delete Press the EDIT softkey The Handset or the Base will display 23 Press the DEL softkey The Handset or the Base will display To delete this record press THIS To delete all records press ALL To confirm the deletion of ALL records press YES To exit without deleting press NO To Edit a Number Name Using the steps from 1 to 3 in To Search For and Dial a Number Name locate the entry you want to edit Press the EDIT softkey twice The Handset or the Base will display Select NAME or NUM Using the softkey move the cursor to the character you want to edit and then enter the corrections as needed Press MORE to access DEL BACK and PAUSE SPACE functions When finiszhed press the SAVE softkey To exit without saving press OFF When finished the Handset or the Base will display the edited entry 24 Memory Handset and Base Operation Making Calls From the Handset Press a LINE key or HANDSFREE to use the Handset Speakerphone j feature Dial the phone number Dial the phone number first then press a LINE key or HANDSFREE EEA IQS BILLED SERVICES NORRCOM From the Base Unit Just like the Handset you can either access a dial tone first then dial your number or you can dial your number first then access a line With both lines
14. use Intercom_ indicator On steady when the Base and the Handset are in intercom mode Battery indicator Handset only Cycles Low Medium and High when Handset battery is charging Flashes when a low battery condition is detected Enhanced Mode indicator On steady when active Handset or Base is in Enhanced mode Mute_indicator On steady when the Handset or Base microphone is muted Hold_indicator On steady when the line is on hold AC Power Failure indicator On steady when the AC power fails the spare battery in the Base Unit is providing power backup 12 Handset and Base Indicators Handset LEDs Description Flash to indicate that you have new messages in your voicemail Service must be subscribed to through your local telephone company Base LEDs LED Description Line 1Message Waiting Line 2 Message Waiting Flashes to indicate that you have new messages in your voicemail Service must be subscribed to through your local telephone company Line 1 Line 2 Lights when line is being used by the 20 2432 system Flashes when another telephone on the same line parallel extension is in use or when line is on hold Handset Charging Lights whenever the Handset is placed in the Base Unit charging cradle Mute Lights when Base microphone is muted Speakerphone Lights when Base Speakerphone is in use Spare Bat
15. 800 733 2355 aoe aoe o 0a o oo m 2 Base Unit Handset 2 5mm Headset OWNER S MANUAL Telephone Line Cord Owner s Manual ONOA EWP The Handset Layout y N 9 4 ep 0 5 I 6 12 7 13 14 8 HANDSFREE piitep services NTERCOM 5 16 Antenna 9 LCD Display Message Waiting Indicator 10 Select OK Earpiece 11 Off Clear Headset Jack 2 5mm 12 Line 2 Flash Scroll Keys 13 Battery Compartment back Line 1 Flash On eneen Dialing Keys 0 9 14 Billed Services Key Handsfree Speakerphone 15 Intercom Transfer Key 16 Microphone The Base Unit Layout 2 3 4 5 6 7 8 9 10 T 12 13 14 l L 5 t a A _ Message Waiting Indicator 15 LCD Display Line1 Line2 16 ScrollKeys 2 Spare Battery Indicator 17 Select Key 3 Charge Indicator 18 Clear Key 4 Charging Contacts 19 Volume Keys 5 Auto Callback Key 20 Intercom Transfer Key 6 3 Way Calling Key 21 Mute Key 7 Repeat Dialing Key 22 Dia
16. Canada This telephone is registered for use in Canada The term IC before the radio certification number only signifies that Industry Canada technical specifications were met Notice This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications This is confirmed by the registration number The abbreviation IC before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met It does not imply that Industry Canada approved the equipment Notice The Ringer Equivalence Number REN for this terminal equipment is 0 0 The REN assigned to each terminal equipment provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of services in some situations Repairs to certified equipment should be made by an authorized Canadian mainten
17. P BASE Press the CLEAR key to step back through the menu structure Press and hold the CLEAR key to immediately return to the idle menu 14 Call History Caller ID NOTES ABOUT CALLER ID amp CALL WAITING CALLER ID These are subscription services provided by most regional telephone service providers You must subscribe to these services to get the benefits of these features If you do not subscribe to Caller ID services you can still use your 20 2432 and the other features it offers Due to regional incompatibilities Caller ID information may not be available for every call you receive In addition the calling party may intentionally block their name and phone number from being sent Caller ID Call Waiting ID Your 20 2432 is capable of displaying the name and or number of the party calling before you answer the phone Caller ID It is also capable of displaying Caller ID information in conjunction with a Call Waiting alert signal Call Waiting Caller ID With Call Waiting Caller ID the Caller ID data is displayed so you can decide whether to answer the incoming call or continue with your current conversation As new Caller ID Call Waiting ID are received your Handset and Base displays will alert to the new Caller ID records for example The number of new calls displayed on the Handset and Base may not be the same If for example you answer a call on the Handset it will not count the Caller ID
18. S With AUTO CALLBACK highlighted press the desired LINE key From the Base Unit In the idle Off mode press the desired LINE key then press AUTO CALLBACK 3 WAY CALLING allows you to talk with 2 separate parties from a single line From the Handset 1 While you are on an active call press BILLED SERVICES 2 Scroll down to 3 WAY CALLING then press DIAL 3 Listen for a dial tone then dial your second party After your party answers press BILLED SERVICES scroll down to 3 WAY CALLING then press DIAL again You are now connected to both parties From the Base Unit 1 While you are on an active call press 3 WAY CALLING 2 Listen for a dial tone then dial your second party After your party answers press 3 WAY CALLING again You are now connected to both parties REPEAT DIALING repeatedly dials the last number you called over a time interval determined by your local phone company This is useful in reaching a party whose line is busy A charge may be added to your phone bill each time this service is used From the Handset In the idle Off mode press BILLED SERVICES Scroll down to REPEAT DIALING then press the desired LINE key Once you hear dialing press OFF If your party answers during the repeat dialing interval your phone will ring to alert you From the Base Unit In the idle Off mode press the desired LINE key then press REPEAT DIALING Once you hear it dialing press SPEAKERPHONE If your party answer
19. Work At All e Make sure the Power Cord is plugged in Make sure the telephone line cord is plugged firmly into the Base Unit and the telephone wall jack Make sure the batteries are properly charged If the LOW BATTERY message is shown the battery pack needs charging No Dial Tone First check all the suggestions above If you still don t hear a dial tone disconnect the Base Unit from the telephone jack and connect a different phone If there is no dial tone on that phone either the problem is in your wiring or local service Contact your local telephone company You Get Noise Static Or A Weak Signal Even When You re Near The Base Unit Household appliances plugged into the same circuit as the Base Unit can sometimes cause interference Try moving the appliance or the Base Unit to another outlet You Get Noise Static Or A Weak Signal When You re Away From The Base Unit e You may be out of range Either move closer to the Base or relocate the Base Unit The layout of your home may be limiting the range Try moving the Base Unit to another position The Handset Does Not Ring When You Receive A Call Make sure you have the Handset ringer activated To set the ringer see HANDSET and BASE SETTINGS Make sure the telephone line cord is plugged firmly into the Base Unit and the telephone jack Make sure the power cord is plugged in You may be too far from the Base Unit You may have too many e
20. ance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment 40 FCC and IC Regulations Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electrical inspection authority or electrician as appropriate Your 20 2432 is designed to operate at the maximum power allowed by the FCC and IC This means your Handset and Base Unit can communicate only over a certain distance which will depend on the location of the Base Unit and Handset weather and the construction and layout of your home or office 41 lon Additional lnformat TH Technical Specifications FREQUENCY CONTROL Crystal controlled PLL synthesizer TRANSMIT FREQUENCY 2401 056 2481 408 MHz RECEIVE FREQUENCY 2401 056 2481 408 MHz CHANNELS 94 Channels NOMINAL EFFECTIVE RANGE Maximum power allowed by FCC Actual operating range may vary according to environmental conditions at the time of use SIZE Handset 48mm x 33mm x 175mm Base 205mm x 146mm x 71mm
21. by the Administrative Council for Terminal Attachments ACTA We are required to provide you with the following information 38 FCC and IC Regulations 1 Product identifier and REN information The label on the back or bottom of this equipment contains among other things an identifier indicating product approval and the Ringer Equiva lence Number REN This information must be provided to your local telephone company upon request For equipment approved prior to July 23 2001 the product identifier is preceded by the phrase FCC Reg No and the REN is listed separately For equipment approved after that date the product identifier is preceded by US and a colon and the REN is encoded in the product identifier without a decimal point as the sixth and seventh characters following the colon For example the product identi fier US AAAEQ03T123XYZ would indicate an REN of 0 3 The REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called In most but not all areas the sum of all RENs should be five 5 0 or less You may want to contact your local telephone company for more information Connection and use with the nationwide telephone network The plug and jack used to connect this equipment to the premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA A compliant telep
22. display in the upper left corner the LINE icon s and the HANDSET number currently in use Idle on hook Handset During a call the idle Handset will display When one or both lines are currently in use by a parallel set a telephone device other than your 20 2432 system the Handset and Base will display When both lines are in use at the same time the L_EXTENSION IN USE message will alternate between 1 and 2 Low Battery Indication When a low battery is detected the Battery icon will flash and a warning beep is played The status message LOW BATTERY will also be displayed when the Handset is in idle mode To prevent an unexpected call drop a drained Handset battery should be replaced by a fully charged spare battery 30 Handset and Base Operation Message Waiting Indication The 20 2432 is compatible with optional voicemail service provided by some local telephone companies If you subscribe to this service and you have new unplayed messages in your voicemail a Visual Message Waiting Indicator VMWI signal is transmitted by your local telephone company The 20 2432 will detect a VMWI signal and activate the LINE1 LINE2 Message Waiting lights on the Base and the Message Waiting light on the Handset In addition your screen will display After you check your messages the Message Waiting indicators will automatically turn off Please note that whenever new unplayed messages are stored in your vo
23. e the Headset option you must obtain an optional accessory Headset which is compatible with the 20 2432 Once you have a compatible 2 5mm Headset locate the Headset Jack on the 20 2432 Handset Connect the plug on the Headset cord to the jack under a small rubber flag on the cordless Handset The plug should fit securely Do not force the connection 32 Headset Operation connected to the Handset NOTE Whenever a compatible Headset is connected to the cordless Handset the microphone on the Handset will be muted This is done to limit the effect of background noise Headset Operation connected to the Base Unit The same type of Headset can be connected to the Base Unit Facing the Base the Headset jack can be found on the near corner of the right side panel When using a Headset attached to the Base calls are made and answered by pressing the HEADSET key This key is also used to end your call The Base Speakerphone and Base Headset cannot be used simultaneously However you can switch between the two modes by pressing SPEAKERPHONE and HEADSET without disconnecting your Headset Belt Clip The 20 2432 is also equipped with a detachable belt clip Align the pins on the inside edge of the clip with the notches on the sides of the 20 2432 Handset The belt clip should snap securely into place Do not force the connection Maintenance Taking Care Of Your Telephone Your 20 2432 cordless teleph
24. erphone or Headset mode to flash the line 27 Handset and Base Operation How to adjust the Handset Volume also applies to the Handset Speakerphone NOTE The Handset must be IN USE to adjust the volume gt See INTERCOM TRANSFER 28 Press the VOL key located directly below the lower left corner of the display Use the keys directly belowthe qm ea symbols on the display to raise or lower the Handset volume Notice the change in the display graph as you adjust the volume An increase in volume will be represented by an increase in shaded area on the graph A decrease in volume will result in a reduction of the shaded area Press the OK key top center to confirm your adjustment Base Speakerphone or Headset Volume During an active call simply press the Volume UP or DOWN keys to adjust the Speakerphone or Headset volume When reach the maximum or the minimum a triple beep sounds Intercom Transfer Function Press INTERCOM TRANSFER on the Handset or Base registered to your 2 Line 20 2432 system or the Base Unit The screen will display your options for example BASE 0 HANDSET 1 1 GLOBAL PAGE Handset and Base Operation ea the desired destination of your intercom then press OK Your screen prepay CALLING HANDSET 1 CALLING BASE or PERFORMING GLOBAL The recipient s screen will display INTERCOM FROM HANDSET_ INTERCOM PAM ASE or GLOBAL CALL FROM HANDSET _ or GLOBAL
25. es no responsibility for products sent without prior Return Authorization To arrange for service in or out of warranty please call Customer Service at 1 800 733 2355 For warranty service proof of purchase is required 37 lon Additional Informat H Additional Information FCC and IC Regulations This equipment complies with Parts 15 of the Federal Communications Com mission FCC rules for the United States It also complies with regulations RSS210 and CS 03 of Industry and Science Canada Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device A label is located on the underside of the Base Unit containing either the FCC registration number and Ringer Equivalence Number REN or the IC registration number and Load Number You must upon request provide this information to your local telephone company This equipment is compatible with inductively coupled hearing aids Should you experience trouble with this telephone equipment please contact Customer service at 1 800 733 2355 For repair warranty information The telephone company may ask you to dis connect this equipment from the line network until the problem has been corrected FCC Part 15 Warning Changes or modifications to this unit not expressly approved by the party responsible for
26. hone cord and modular plug is provided with this product It is designed to be con nected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines See Installation Instructions in the user s manual This equip ment may not be used with Coin Telephone Lines or with Party Lines If you have specially wired alarm dialing equipment connected to your tele phone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer Repair instructions If this equipment is malfunctioning it must be unplugged from the modu lar jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined under the Limited Warranty Rights of the telephone company If this equipment is causing harm to the telephone network the telephone company may temporarily discontinue your telephone service The tele phone company is required to notify you before interrupting service If advancenotice is not practical you will be notified as soon as possible You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC
27. icemail the local Telephone Company will continue to send a VMWI Conference Calling The 20 2432 is capable of supporting conference calls with the Handset and the Base unit To enter a conference call simply access the line with one or two extensions by pressing an appropriate LINE key or an appropriate LINE key then HANDSFREE on the Handset or an appropriate LINE key then SPEAKERPHONE or HEADSET on the Base The phone icon and extension numbers of all local participants will be displayed in the upper left corner of the Handset LCD or the Base LCD 2 LINE Conference Calls Handset or Base e Make or answer a call on LINE 1 or LINE 2 Place the call on Hold e Make or answer a call on the other line Press CONF on the Base or MORE then CONF on the Handset You and your parties on Lines 1 and 2 are now on a 3 way call e Press LINE 1 or LINE 2 on the other system extension to join the Conference call e Press SPEAKERPHONE or HEADSET on the Base to join the Conference call e To drop a LINE from the Conference call press DROP on the Base or MORE then DROP on the Handset Your screen will display DROP LINE 1 DROP LINE 2 and DROP BOTH LINES Using the 3 softkeys scroll to the desired option Then press OK 31 Additional Information Headset Operation Your 20 2432 Handset is equipped with a 2 5mm Headset Jack for use with an optional accessory Headset for hands free operation If you choose to us
28. idle pressing SPEAKERPHONE or HEADSET if you are using a headset connected to the Base will access LINE 1 If you want to access LINE 2 with both lines idle press the LINE 2 key first then press SPEAKERPHONE or HEADSET If one line is IN USE press HOLD then press SPEAKERPHONE or HEADSET will automatically access the idle line BEI ooo ooa If both lines are IN USE 2 or more system Handsets are active with at least one on each line pressing SPEAKERPHONE or HEADSET will access the current line Redial From the Handset The Handset and Base Unit will remember the last 5 phone numbers dialed From the idle mode press RDL Scroll until the desired phone number is highlighted Then press the appropriate LINE key to dial the number follow the above instructions in Making Calls You can also delete and save redial numbers in the Directory 25 Handset and Base Operation ERASE Press RDL Scroll to the desired phone number press SELECT then press ERASE SAVE Press RDL Scroll to the desired phone number press SELECT then press SAVE You ll then be prompted to ENTER NAME Use the keypad to enter the letters of the name If you make a mistake press CLR to backspace To insert a space press When finished press SAVE For more information on entering phone numbers into the Directory see the section entitled Memory From the Base Unit Follo
29. information for that call as new However the Base display will consider it a new call and add it to the NEW CALLS total After you review all new Caller ID records the NEW CALLS status will be turned off The following information explains how to access Caller ID records Call History From Handset or Base From the idle OFF mode press MENU CALL HISTORY is highlighted Press OK The Caller ID information of the most recent inbound call will be displayed NOTE When your Handset displays REGISTER please disregard it has been pre registered to your Base in the factory e For example if the call was from Line 1 e To view other Caller ID records use the FWE scroll keys You can scroll from newest to oldest record by using the a scroll key or from oldest to newest by using the scroll key Call History Caller ID e To dial the displayed number press the desired LINE key or HANDSFREE on the Handset or SPEAKERPHONE on the Base If you need to dial the number differently than how it is displayed press MENU DIAL OPTION is highlighted Press OK Scroll to the desired dialing option then press DIAL or the desired LINE or HANDSFREE on the Handset or SPEAKERPHONE on the Base to dial DIAL OPTION SHORTCUT With a Caller ID record displayed press The 4 possible dialing options are displayed Scroll to the desired dialing option then press DIAL or the desired LINE key
30. ling Keys 0 9 8 Speakerphone Key 23 Hold Key 9 Line 1 Key 24 FlashKey 10 DataJack 25 Redial Key 11 Line 1 Jack 26 Line 2 Key 12 Line 2 Jack 27 Headset Key 13 DC Connector 28 Spare Battery Drawer 14 HeadsetJack 29 Spare Battery Release Setup Plug the AC power adapter into an electrical outlet and the DC connector into the back of the base unit To telephone socket outlet AC adapter To telephone jack Examples of 1 Line and 2 Line Cords RJ 11 1 RJ 14 One line OF OP 2 line cord cord Connecting to the telephone lines Your 2 Line 20 2432 will work fine even if you only have one telephone line We recommend connecting the modular telephone cord to the jack labeled LINE 1 L1 L2 located on the bottom of the Base Unit Here are steps for connecting 2 lines If you have 2 Lines coming out of a Single Wall Jack Connect a 4 wire RJ 14 modular phone cord between the wall jack and the phone jack labeled L1 L1 L2 If you have 2 Lines each coming out of Separate Wall Jacks Connect a modular phone cord from the wall jack you want to designate as your LINE 1 to the LINE 1 L1 L2 jack on the bottom of the Base Unit Next connect a phone cord from the remaining wall jack to the LINE 2 jack on the Base Unit Data Port Your 2 Line 20 2432 has a Data Port on the back of the Base Unit
31. never the Handset is taken out of range of the Base This feature has been preset to ON at the factory KEYPAD TONE Handset Select this option to turn the Keypad tones On or Off Press the OFF or ON soft keys to make your selection Press OK to confirm your selection and return to the Handset Settings menu When set to ON the Handset will emit a beep whenever a key is pressed This feature has been preset to ON at the factory Base Unit Press MENU scroll to SETUP BASE then press SET Scroll to KEYPAD TONE press OK Choose ON or OFF then press OK to confirm your choice CONTRAST Handset Select this option to adjust the contrast level of the Handset display Use the KI scroll keys to make your selection The handset display will automatically adjust as you make your selection Press OK to confirm your selection and return to the Handset Settings menu Base Unit Press MENU scroll to SETUP BASE then press SET Scroll to CONTRAST press OK Press and to adjust the screen contrast then press OK to confirm your choice SELECT TONE PULSE AT THE BASE UNIT With the Base Unit in the idle OFF mode press MENU Scroll to SETUP BASE then press OK Scroll to SET PULSE TONE then press SET Scroll to the desired LINE press SET Use the UP and DOWN arrow keys to highlight the desired dialing mode TONE or PULSE Press OK to confirm your choice NOTE Your 20 2432 is preset for TONE dialing the desired mode f
32. one contains sophisticated electronic parts so it must be treated with care Avoid rough treatment Place the Handset down gently Save the original packing materials to protect your telephone if you ever need to ship it Avoid water Your telephone can be damaged if it gets wet Do not use the Handset outdoors in the rain or handle it with wet hands Do not install your Base Unit near a sink bathtub or shower Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety use caution when using electric appliances during storms Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or a mild soap Do not use excess water or cleaning solvents of any kind Remember that electrical appliances can cause serious injury if used when you are wet or standing in water If your Base Unit should fall into water DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL Then pull the unit out by the unplugged cords 33 Additional Information Ei Additional Information In Case Of Difficulty If you have difficulty operating your phone the suggestions below should solve the problem If you still have difficulty after trying these suggestions call Customer Service at 1 800 733 2355 The Phone Doesn t
33. or most areas 18 Handset and Base Settings e ENHANCED MODE Your 20 2432 has an enhanced feature designed to improve sound quality and range If you are using your 20 2432 in an area with interference the Enhanced Mode feature can help to improve both the sound quality and operating range Actual range will depend on your environment You can manually turn Enhanced Mode ON and OFF or select AUTO mode To select the Enhanced Mode setting With the Handset in the idle on hook mode press MENU Scroll to HANDSET SETTINGS then press OK Scroll down to ENHANCED MODE press SET Select ON to enable Enhanced Mode When the Handset is in use an E icon will appear in the upper left corner of the display indicating that this feature is active Select OFF to disable Enhanced Mode Select AUTO to allow your 20 2432 Handset to activate this feature automatically when conditions warrant it Your 2 Line 20 2432 is preset at the factory for AUTO mode Scroll to the desired setting then press OK You can also activate Enhanced Mode from the Base Unit In which case all registered Handsets will have the same Enhanced Mode setting With the Base in the idle OFF mode press MENU scroll down to SETUP BASE press OK scroll down to ENHANCED MODE press SET scroll to the desired setting then press OK to confirm your choice NOTE When Enhanced Mode is activated your 20 2432 will consume more battery power This means
34. rm There may be a remote risk of electric shock from lighting Do not use the telephone to report a gas leak in the vicinity of the leak SAVE THESE INSTRUCTIONS Introduction The 20 2432 is an advanced cordless telephone that operates in the 2 4GHz frequency range This manual is designed to familiarize you with the 20 2432 cordless telephone We strongly recommend you read the manual before using your phone To order replacement batteries or accessory headsets call your nearest Bell South business office or visit one of our conveniently located Retail Stores MENU DRIVEN DISPLAYS The 20 2432 Handset and Base feature a user friendly display making it easy to access the many features of this cordless system The three black keys found directly below the LCD screen are called soft keys They are called this because their functions change depending on what you re doing making a call reviewing Caller ID adding a name and number to your Phone Book etc For example when the Handset is in the idle mode the LCD displays In this case the 3 soft keys access REDIAL MENU and MEMORY When the Handset is active the LCD displays In this case the 3 soft keys access VOLUME HOLD and MUTE Parts Check List Base Unit Handset AC Power Adapter Telephone Cords Battery Pack 2 Belt Clip Owner s Manual 2 5mm Headset RON gt PNM To purchase replacement battery packs call Customer Service at 1
35. s during the repeat dialing interval your phone will ring to alert you NOTE It is likely that your local telephone company will assess charges to use custom features You should check with your local service provider regarding which custom services are available in your area and the associated costs for the intentional or unintentional use of Pay Per Use services Your local telephone company may provide a monthly subscription to an individual service or a package of services which gives you unlimited usage for a small monthly fee 36 Limited Warranty The Manufacturer s Limited Warranty to the original purchaser only the mate rial and workmanship of this product for ONE YEAR from the date of purchase The manufacturer will repair or replace at our option this product without charge should it fail due to a defect in material or workmanship within that time period This warranty does not apply to loss or damage which is the result of accident misuse or negligence All other warranties expressed implied or statutory including warranties of fitness for a particular purpose are limited to the time period listed and are otherwise excluded from this warranty The manufacturer may at its option void the warranty if unauthorized repairs are attempted Additionally the manufacturer shall not be liable for any incidental or conse quential damage or commercial loss nor for any other loss or damages The manufacturer assum
36. tery Lights when a Spare Battery pack is charging in the Base Unit charger Headset Lights when the Headset option is in use on the Base Unit Soft Menu Functions The 20 2432 has an advanced design that uses a menu structure and soft keys to access all of the built in features Example of the idle mode display RDL Redial Press RDL to display the last 5 telephone numbers dialed The number on the top line is the most recent number dialed Use the WW EA scroll keys to select the desired the number To dial the number you can simply press a LINE or the HANDSFREE key You can erase a redial number by scrolling until it is highlighted then press SELECT and then ERASE You can save a redial number to phone book memory by scrolling until it is highlighted then press SELECT and then press SAVE Then add a name to your entry by following the instructions under To Store a Number Name HANDSET MENU With the Handset in the idle OFF mode press the MENU key to access the following options CALL HISTORY Caller ID HANDSET SETTINGS Use the FN BA scroll keys to select the desired option then press OK Press the OFF CLEAR key to step back through the menu structure Press and hold the OFF CLEAR key to return to the idle menu BASE UNIT MENU With the Base Unit in the idle OFF mode press the MENU key to access the following options CALL HISTORY Caller ID SETU
37. the call in progress You can then e Press SPEAKERPHONE or HEADSET if you are using a Headset connected to the Base to end the first call then Press SPEAKERPHONE of ea peoet to answer the new call OR e Press the HOLD soft key to place the original call on hold After that press the appropriate LINE key and then SPEAKERPHONE or HEADSET to answer the new call You can end the new call by pressing SPEAKERPHONE or HEADSET Return to the original call by pressing the appropriate LINE key and then SPEAKERPHONE or HEADSET You can also Conference both lines together See Conference Calling further on in this User s Manual Mute Function During an active call pressing either the MUTE MUTE soft key on the Handset or the MUTE key on the Base when in A Speakerphone or Headset mode will disable the microphone Press MUTE again to return to the 2 way conversation Hold Function From the Handset Press the HOLD soft key to place a call on hold To return to the call press the appropriate LINE From the Base During an active call press the HOLD key to place a call on hold The LINE key will flash to indicate a call is on hold To return to the call press the appropriate LINE and then press SPEAKERPHONE or HEADSET You can use your 20 2432 with services such as call waiting Simply Flash Function press the LINE key on the Handset FLASH or the FLASH key on the Base when a in Speak
38. the standby and talk time of your Handset s will be shorter e RENAME Naming Your Handset You can personalize your Handset giving it a name Dad s Phone or Mary s Office for example instead of HANDSET 1 With the Handset in the idle on hook mode Press MENU Scroll to HANDSET SETTINGS then press OK Handset and Base Settings Scroll to RENAME then press SET Using the dialing keys enter the desired name A guide to the letters and characters can be found in the section entitled Memory The softkey will move the cursor to the right Press MORE to give you the DEL delete and SPACE options Press BACK to return to the previous screen Press SAVE to confirm your Handset name You can also name the Base Unit At the Base in the idle OFF mode press MENU scroll down to SETUP BASE then press OK Scroll down to RENAME press SET then follow the same steps as above for entering the desired name 20 Memory Memory The Base and the Handset can store up to 50 names numbers in memory Each memory location can hold up to 32 digits and up to 16 characters for the name When prompted to ENTER NAME use the digit keys to spell the name Each press of a particular key causes characters to be displayed in the following order Number Key Characters in order b ICO CO JO INIo A VN 21 Memory To Store a Number Name
39. ur phone You ll know the battery pack needs charging when The low battery message is displayed The handset seems completely dead the LCD is completely clear and does not activate when you press the keys IMPORTANT 1 Do not dispose of a battery pack in a fire the cell may explode 2 Donotopen or mutilate the battery pack Toxic substances may be released causing harm to eyes or skin 3 Exercise care in handling battery packs in order to prevent an accidental short of the charge contacts potentially causing the battery pack to overheat 4 Do not dispose of this battery pack into household garbage Contact your local recycling organization for recommended disposal sites Dial Tone Checking for Dial Tone After the battery is charged press a LINE key on the Handset PHONE ON will appear on the Handset display and you will hear dial tone If not see In Case of Difficulty Tone Pulse Selection See SELECT TONE PULSE AT THE BASE UNIT for details CAUTION Use only the power supply provided with your cordless phone IMPORTANT FOR MAXIMUM PERFORMANCE OF YOUR CORDLESS TELEPHONE SYSTEM 1 Choose a central location for your Base Unit 2 Install your Base Unit and Extension Handsets away from electronic equipment such as personal computers television sets and microwave ovens 3 In locations where there are multiple cordless telephones separate base units as much as possible
40. w the same procedure used for the Handset Redial OR Press the appropriate LINE key and then SPEAKERPHONE or HEADSET then press REDIAL key to dial the last number in the Base Unit redial memory Answering Calls From the Handset Press the appropriate LINE key or HANDSFREE to use the Handset Speakerphone option If the Handset is active on one line when the idle line rings you will hear a special alert tone signifying an inbound call This alert is designed to minimize disruption of the call in progress You can then Press OFF twice to end the first call then press the appropriate LINE key or HANDSFREE to use the Handset Speakerphone option to answer the new call OR s Press the appropriate LINE key to answer the new call The original call will automatically be placed on HOLD You can end the new call by pressing OFF then return to the original call by pressing the appropriate LINE key You can also Conference both lines together See Conference Calling further on in this Users Manual From the Base Unit If a line is ringing pressing SPEAKERPHONE or HEADSET if you are using a Headset connected to the Base will answer the inbound call Press SPEAKERPHONE or HEADSET to end your call 26 Handset and Base Operation If the Base is active on one line when the idle line rings you will hear a special alert tone signifying an inbound call This alert is designed to minimize disruption of
41. xtension phones on your telephone line to allow all of them to ring Try unplugging some of the other phones 34 In Case Of Difficulty You Hear Other Calls While Using Your Phone Disconnect your Base Unit from the telephone jack and plug in a regular telephone If you still hear other calls the problem is probably in your wiring or local service Call your local telephone company You Hear Noise In The Handset And None Of The Keys Or Buttons Work Make sure the power cord is plugged in Common Cure For Electronic Equipment If the unit does not seem to be responding normally then try putting the Handset in the cradle If it does not seem to respond do the following in the order listed Disconnect the power to the Base Disconnect the Handset battery and spare battery pack if applicable Wait a few minutes Connect power to the Base Re install the battery pack s Watch for Handset to display DaRoN then lon 35 Additional Informat a Additional Information Custom Pay Per Use PPU Features Press BILLED SERVICES on the Handset or the 3 dedicated keys on the Base Unit to access the following features AUTO CALLBACK 3 WAY CALLING REPEAT DIALING AUTO CALLBACK dials the last party who called you whether or not you answer the call A charge may be added to your phone bill each time you use this feature From the Handset In the idle Off mode press BILLED SERVICE
42. ypad to enter the name then press SAVE A guide to the letters and characters can be found in the section entitled Memory e RINGERS NOTE The Handset and Base ringers are adjusted separately In addition each line is adjusted separately Handset Press MENU scroll to HANDSET SETTINGS then press OK RINGERS will be highlighted press SET Highlight the desired adjustment then press SET VOLUME Use FEJ to sample the choices of loudness There are five OFF LOW MEDIUM MEDIUM HIGH and HIGH Press OK to confirm your selection MELODY UseEES E i to sample the six melodies Press SAVE to confirm your selection Base Unit Press MENU scroll to SETUP BASE then press OK Now follow the same procedure used for the Handset Ringers Handset and Base Settings LOW BATT TONE Handset only Select this option to turn the Low Battery warning tone On or Off Press the OFF or ON soft keys to make your selection Press OK to confirm your selection and return to the Handset Settings menu When set to ON the Handset will emit a warning tone when a Low Battery condition is detected This feature has been preset to ON at the factory RANGE TONE Handset only Select this option to turn the Out of Range warning tone On or Off Press the OFF or ON soft keys to make your selection Press OK to confirm your selection and return to the Handset Settings menu When set to ON the Handset will emit a warning tone whe
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