Home

Tektronix 480X User's Manual

1. 3 Legend for rear panel switches LH O Cred scsi O S P 1 2 9287 17 User Manual 7 1 7 Front and Rear Panels Phaser 480X rear panel switches 7 2 Rear panel switches Switch Function Settings 1 Reset run Up The printer resets and does not accept data while the switch is in this position Down The printer runs a self test then proceeds to run normally Leave the switch down for normal operation 2 3 and4 Diagnostics Up When only Switch 4 is moved from down to up the printer prints a configuration page Down Normal operation 5 Start Job Up The Sys Start job on the hard disk does not run Down The Sys Start job runs if the file exists on the disk 6 Cleaning mode Up At power up the printer rotates the rollers for a few seconds then stops the rotation See Cleaning the printer on page 4 5 Down Normal operation 7 Baud Rate Up Fixed Sets the serial communication parameters to 1200 baud software flagging and ignore parity Down Variable Lets you change the serial communication parameters The factory setting is 9600 baud software flagging and ignore parity 8 and9 Color correction See table Switches 8 and 9 Color Correction Mode on page 7 3 Phaser 480X Color Printer Front and Rear Panels Switches 2 3 and 4 Diagnostic Switch2 Switch3 Switch 4 Function Down Down Down Default normal operation Down Down
2. Exposure control personal protection Exposure Guidelines No PEL or TLV established Engineering Controls No special controls necessary Eye Protection None needed Skin Protection None needed Respiratory Protection None needed User Manual D 5 D Regulatory Information D 6 Section IX Physical and chemical properties Appearance Coated flexible film Odor None Solubility Not water soluble Section X Stability and reactivity Stability Stable Incompatibility With Other Materials None expected Hazardous Polymerization Not applicable Section XI Toxicological information Mutagenicity All materials in product subjected to Ames Test and found to be negative Pigments Acute oral toxicity LD50 rat gt 5000 mg Kg Acute dermal toxicity LD50 rat gt 5000 mg Kg Phaser 480X Color Printer Regulatory Information D Section XII Ecological information No data available Section XIII Disposal considerations Dispose in accordance with all Federal State or Local regulations This film is not considered a hazardous waste under RCRA 40 CFR 261 Section XIV Transport information D O T Not applicable Section XV Regulatory information SARA Title III 313 Reportable Ingredients None California Prop 65 None of the components of this film appear on the California Proposition 65 list of chemicals known to cause cancer or reproductive toxicity Canadian WHMIS The film meets the r
3. All indicators on the printer s front panel light up for approximately 30 seconds and the printer goes through a series of self tests The printer takes 1 to 3 minutes depending on the amount of memory installed to warm up and complete the self tests Note Check the indicators on the front and back panels of the printer Front All indicators light for about 30 seconds then all but the POWER indicator go out for about 60 seconds the READY light blinks for a few seconds When both the POWER and READY lights are on the self tests are complete Back The status indicator lights for about 3 seconds then goes off and on first rapidly then slowly then it blinks regularly indicating normal operation When the self tests run successfully the Phaser 480X prints a startup page if the startup page is enabled which takes from 1 to 4 minutes to print The READY indicator blinks while the startup page is printing When you receive your printer from Tektronix the startup page is disabled Because it contains useful information on printer configuration and print count you might wish to enable the startup page When enabled the startup page prints whenever the printer is powered up or reset Refer to Enabling disabling the startup page on page A 1 for general information You can also generate a configuration page with detailed information useful for troubleshooting Refer to Configuration page on page A 3 for m
4. color correction is fast accurate and accessible through simple driver selections Support for PANTONE process color simulations provides even more flexibility Digital pre press proofs complete with trapping The Phaser 480X provides the capability to print single or multi page separation files created by Macintosh and Windows applications Files are automatically assembled and printed showing the overprint and trapping information Separation files can be printed as four separate pages or as a composite page DCS Print This standalone utility running on Macintosh 7 X and Windows 3 1 platforms allows you to directly print Desktop Color Separation DCS files Adobe Separator and Aldus PageMaker output files You can print high quality DCS files by simply dragging the file onto the DCS Print application icon 1 2 Phaser 480X Color Printer Introduction 1 PhaserMatch PhaserMatch is an application for Macintosh and Windows users that provides a simple visual approach to calibrating the printer and editing color profiles PhaserMatch provides two modes easy and expert The easy step by step calibration mode requires no training or special measurement equipment Expert mode is designed for the most demanding users who need to consistently and accurately predict and control colors Users can calibrate the printer also users can create custom profiles by adjusting dot gain defining paper background color controlling color density
5. 2 For German Press 3 3 The first time you use EuroHAL you should order a catalog This lists all the documents that are available and is constantly updated 4 EuroHAL asks you for your fax machine number If you are calling from outside the UK add your country code first as shown in the following table Press when Country Country code Your area code and fax number finished Austria 00 43 area code fax number Belgium 00 32 area code fax number Denmark 00 45 area code fax number Finland 00 358 area code fax number France 00 33 area code fax number Germany 00 49 area code fax number Holland 00 31 area code fax number Italy 00 39 area code fax number Norway 00 47 area code fax number Spain 00 34 area code fax number Sweden 00 46 area code fax number Switzerland 00 41 area code fax number UK just enter your fax number Other countries 00 xx area code number 6 6 Phaser 480X Color Printer Problems and solutions Several problems are listed in the Troubleshooting Quick Reference table More detailed information follows the table Troubleshooting Quick Reference Troubleshooting 6 Symptom Cause Solution POWER indicator is not on Power connector is loose or not connected Insert power connector Power outlet is not active Turn on the power outlet Power switch is set to off Set power switch to on COVER in
6. 2 moving the printer C 1 C 2 MSDS Material Safety Data Sheet D 4 N network options A 4 EtherTalk 1 1 Novell 1 1 TCP IP 1 1 network problems 6 13 Novell B 1 O optional diskettes 2 21 ordering information 5 1 accessories 5 3 phone number 5 1 supplies 5 2 upgrade kits B 1 ordering supplies 1 4 5 2 User Manual Index 3 P packing material 2 4 2 5 2 6 Page Setup 3 2 paper adding 2 10 handling 3 7 jams 6 15 loading 2 13 ordering 5 2 picking errors 6 15 setting size 2 11 2 14 sizes 1 4 paper clamp bar 4 13 clearingajam 6 10 paper guide 2 11 4 9 6 11 clearingajam 6 11 paperjam 6 9 paper stopper 2 14 paper tray 2 11 load lever 4 5 ordering 5 3 unpacking 2 10 paper feed roller 4 9 paper marking speed A 6 paper pick roller 4 5 parallel connection 2 18 parallel port printer signals A 3 Phaser 480X diskettes color adjustments 3 16 to download fonts 3 18 Phaser 480X drivers 2 23 Phaser 480X GX driver 2 23 PhaserMatch 1 3 PhaserPrint for Photoshop 1 4 3 3 Photofine 1 2 Photoshop 1 4 pick roller See paper pick roller Index 4 Phaser 480X Color Printer pinch roller 4 10 platen 4 10 platforms compatibility 1 3 printing from 3 1 ports connecting the printer 2 15 Ethernet 2 18 A 4 LocalTalk 2 16 parallel 2 18 A 3 SCSI 2 15 2 18 B 3 serial 2 15 speed 3 19 PostScript 1 3 power cord 2 19 POWER indicator 7 4 power up 2 19 2 20 print area 3 19 drivers 3 2 3 3 size 3 19 speed A 6 printer
7. 4 1 separator bar 4 8 thermal head 4 8 clearingajam 6 9 color calibration 1 3 corrections 1 2 resolution 1 2 sampler charts 3 14 separations 1 2 memory requirements B 2 TekColor 3 3 3 4 color adjustments 3 14 color sampler charts 3 14 switches 3 15 TekColor 3 3 3 4 color matching Photofine 1 2 TekColor 1 2 Color Printer Information Server 6 3 color sampler charts 3 14 compatibility 1 3 CompuServe 6 1 configuration page A 1 setting up ports 2 22 turningon A 2 conformity declaration of D 2 connecting multiple disks B 6 connections Ethernet 2 18 hard disk B 5 LocalTalk 2 16 multiple hard disks B 6 parallel 2 18 power up 2 19 SCSI 2 18 serial 2 15 COVER indicator 7 4 cover release 2 5 customer support hotline 6 2 User Manual Index 1 D DCS Print Desktop Color Separation 1 2 declaration of conformity D 2 diskettes ordering 2 21 5 3 downloading fonts 3 18 drivers 1 4 3 2 creating separations 1 4 GX 3 3 installing 2 21 installing from CD 2 24 installing from diskette 2 24 installing on Macintosh 2 23 installing on PC 2 21 LaserWriter 3 3 LaserWriter 8 x 3 3 Phaser 480X drivers 2 23 Phaser 480X GX driver 2 23 drivers and utilities 1 4 dye sublimation 1 1 Dynamic Correction 1 2 E endcaps 2 7 ERROR indicator 6 14 7 4 error messages on the startup page 6 18 Ethernet connections 2 18 port A 4 problems 6 13 EtherTalk B 1 EuroHAL 2 15 3 1 3 5 6 5 eWorld 6 1 exit roller 4 11 Index 2 Phaser 480
8. 5 T TCP IP B 1 TekColor 1 2 3 3 3 4 button in the driver 3 3 Dynamic Correction 1 2 TekColor Dynamic Correction 1 2 Tektronix Bulletin Board Service BBS 2 25 3 6 Tektronix Color Printer Information Server 2 25 3 6 thermal head cleaning 4 8 protecting in shipping C 4 tie wraps 2 6 repacking C 3 timeout 6 14 transfer roll capacities A 6 jam 6 9 loading 2 7 ordering 5 2 tray 4 6 4 9 6 9 TRANSFER ROLL indicator 6 16 transfer roll tray 2 8 transparencies handling 3 7 jams 6 15 loading 3 11 ordering 5 2 picking errors 6 15 sizes 1 4 trapping 1 4 trays 3 8 troubleshooting 6 1 clearing ajam 6 9 frequent paper jams 6 15 frequent paper picking errors 6 15 image does not finish printing 6 14 Index 6 Phaser 480X Color Printer image prints in black and white instead of color 6 17 images are cut off 6 16 images are off set 6 16 Macintosh images shifted or margins incorrect 6 16 network problems 6 13 printer not operating 6 12 prints show streaks or spots 6 17 READY light blinks but file doesn t print 6 14 startup page prints when disabled 6 18 TrueType 1 4 U Unix workstations installing a driver 2 25 printing from 3 5 unpacking 2 4 paper tray 2 10 transfer roll tray 2 5 upgrade kits B 1 Ethernet B 1 ordering information B 1 utilities 1 4 utility files 2 25 V verify communications 6 12 VMS workstations printing from 3 5 W World Wide Web 6 1
9. Century Schoolbook New Century Schoolbook Bold New Century School book Italic New Century Schoolbook Bold Italic PalatinoU Palatino Italic Palatino Bold Palatino Bold Italic Times Romant Times Bold Times Italic Times Bold Italic ITC Zapf Chancery Medium Italic WK KS EEK OS VA ITC Zapf Dingbats Lwupor Symbol 8849 22 User Manual Printing 3 3 17 3 Printing Downloading fonts The printer accepts PostScript Type 1 and Type 3 downloadable fonts including those from Adobe AGFA Bitstream Microsoft Apple and many others The Phaser 480X also accepts TrueType fonts Type 42 which are scalable to any point size and look the same on the screen as they do printed If you have an external hard disk connected to the Phaser 480X you can store the downloadable fonts on it For details on using fonts look on the CD ROM or contact Tektronix HAL system at 1 800 835 6100 Screen fonts For information on downloading screen fonts use one of the following m Phaser 480X CD ROM m Network resources World Wide Web eWorld America Online CompuServe m HAL and EuroHAL the Tektronix automated fax system Refer to Chapter 6 for more information 3 18 Phaser 480X Color Printer Printing hints Printing 3 Application hints For information about using specific software applications with your printer refer to the Phaser 480X Drivers and Utilities Printing Reference or contact Tektronix HAL or Eu
10. Color Printer Information Server Unix and VMS workstation utility files included with the printer on a CD ROM or PC diskette let you set up the printer to select media type color corrections and other features If you don t have the means of transferring these files from either the CD ROM or PC diskette you can request files from the Tektronix Color Printer Information Server an automatic file serving program on the Internet that responds to requests for files If you can exchange electronic mail with other Internet sites you can access the Tektronix Color Printer Information Server From this server you can retrieve driver and utility files and color printer information Send your electronic mail requests for files to the following address color_printer_info TEKTRONIX TEK COM To receive the list of information available on the server type the following at the Subject prompt send index To examine the full index for any library type send index from library name To request a single file from a directory type send filename from library name To determine file size type send list of filename from library name User Manual 6 3 6 Troubleshooting Using the automated fax systems As an alternative to the Customer Support Hotline and to provide up to date information quickly Tektronix has set up HAL Highly Automated Library and EuroHAL two interactive automated fax systems These automated fax systems provide Macintosh
11. For details on making color corrections through a printer driver or a utility file refer to the Phaser 480X Drivers and Utilities Printing Reference 3 14 Phaser 480X Color Printer Note Printing 3 Using the color correction switches on the printer s rear panel The Phaser 480X allows you to make color corrections with rear panel Switches 8 and 9 If using the Tektronix driver select Use Printer Setting The combinations of these two switches have the following effect Switch 8 Switch 9 Color correction mode down down No color correction down up SWOP Press closely matches printing press colors up down Vivid Color up up Use NVRAM setting default setting is Euroscale Press If your printer is on a network and you have changed rear panel Switches 8 or 9 make sure you tell other users on the network since the switches affect all prints made with non Tektronix drivers or the Use Printer Setting option in the Tektronix drivers The NVRAM setting can be changed when both switches are up by sending one of the utility files from the CD ROM or the diskettes Using the rear panel switches for color correction is only necessary if you are not set up to use the Phaser 480X drivers If you are using TekColor Dynamic Correction in the Phaser 480X drivers the settings you choose in the drivers override the rear panel switches For complete information on color correction refer to the Phaser 480X Drivers and Utili
12. PC and workstation users with the latest technical hints and tips like color corrections solutions to common technical problems and application notes for software problems such as CorelDRAW and QuarkXPress You may call HAL or EuroHAL from anywhere in the world The fax systems are available 24 hours a day seven days a week Use HAL to order a catalog or individual documents in the U S A and Canada If you have a fax machine and a touch tone voice telephone you can order a HAL catalog listing all of the information offered by HAL by calling 503 682 7450 direct or in the U S and Canada call 1 800 835 6100 1 Before you call write down the area code and telephone number for your fax machine HAL will ask you to key this number through the keypad on your voice telephone If you are calling from outside the United States or Canada you ll need to know the international access code to reach your country from the United States Without a complete fax number HAL cannot call your fax machine 2 Call only from a touch tone voice telephone 3 Follow through the voice prompted menu 4 Order individual documents by entering the desired document s number as listed in the HAL catalog Enter the number by using the telephone s keypad 5 You can order up to three documents per call 6 The HAL catalog or documents you request are faxed to you ina matter of minutes 6 4 Phaser 480X Color Printer Troubleshooting 6 U
13. Up Prints configuration page Up Down Down or Up For qualified service personnel Down Up Down or Up For qualified service personnel Up Up Down or Up For qualified service personnel Switches 8 and 9 Color Correction Mode Switch 8 Switch9 Function Down Down No color correction Down Up SWOP Press matches output of a web offset press Up Down Vivid Blue Up Up Use NVRAM setting default setting is Euroscale Press User Manual 7 3 7 7 Front and Rear Panels Front panel TRANSFER ERROR JAM MEDIA ROLL COVER READY POWER x i le ere ee O E E 8849 48 Front panel indicator Indicator On Blinking Off POWER The power switch is on The power switch is off or the printer is unplugged or the power supply has failed READY The printer is idle and ready for The printer is processing or The printer is not ready or operation printing an image there is an error ERROR The print engine is cooling after printing Normal operation there are a dense image Wait 5 minutes for the no print engine or controller indicator to go out If it does not turn board errors the printer off wait 30 seconds and turn it back on again If it is still lighted after the power up sequence the print engine has an error that is not user correctable and requires service JAM Media is jammed inside the printer Normal operation there are Transfer roll is jammed inside the no media Jems and the t
14. aligns with the arrow next to the desired paper size Phaser 480X Color Printer Getting Set Up 2 Connecting the printer Printer ports The printer accepts data through four ports m LocalTalk m Parallel m Ethernet m Serial RS 232 Information on the serial port can be found in the following places m The Tektronix CD ROM a HAL and EuroHAL the Tektronix automated fax systems Internet World Wide Web For specific information refer to If you need help on page 6 1 The Phaser 480X also includes a SCSI port which is only used for connecting an external hard disk Refer to Adding a hard disk for font storage on page B 3 for more information on the SCSI port User Manual 2 15 2 Getting Set Up LocalTalk connection You can make LocalTalk connections between the printer and a single computer or on a LocalTalk network using a daisy chain setup If your LocalTalk installation is complex or if you need assistance contact your network system administrator LocalTalk connectors and cables are available through your dealer This illustration shows two commonly used types of LocalTalk connectors 1 Self terminating connector 2 Connector that requires an external terminator depending on your network configuration Note Depending on the type of LocalTalk cables you use and your network configuration you might need to use terminators at certain points in the installation Refer to the documentatio
15. and color reproduction curves to simulate the color output of a target press The versatility of built in PostScript Level 2 Tektronix and Adobe co developed the PostScript Level 2 software in the Phaser 480X to produce fast color rendering and image processing Image data throughput rivals that of dedicated raster interface printers without the connectivity limitations Software application compatibility The Phaser 480X lets you make color prints from a wide variety of software applications since most applications support PostScript output Hardware platform compatibility The printer works with virtually any personal computer or workstation because it supports simultaneous input through serial parallel LocalTalk and Ethernet ports Expandable memory The baseline memory for the Phaser 480X is 32 Mbytes of RAM This is sufficient memory to produce a full two page spread with a 3 color transfer roll You can increase the memory in 16 Mbyte or 32 Mbyte increments to achieve 4 color printing color separations and increased throughput speed Maximum memory capability is 112 Mbytes See Appendix B for information on expanding memory User Manual 1 3 1 Introduction Ordering supplies CD ROM By default the Phaser 480X is shipped with a CD ROM for platforms that have a CD ROM drive If your computer does not have a CD ROM drive you can order the optional diskettes see Chapter 5 for details The CD ROM includes printer driver
16. drivers 3 2 dye sublimation 1 1 features 1 2 name 3 2 printer ports 2 15 Ethernet A 4 parallel A 3 printing 3 1 from a Macintosh 3 2 from a workstation 3 5 from an application 3 14 memory requirements B 2 platforms 3 1 time 3 20 timeout 6 14 printing problems communications 6 12 with a Macintosh 6 12 with aPC 6 13 problems and solutions 6 7 protocols EtherTalk B 1 Novell B 1 TCP IP B 1 R RAM 1 3 B 1 READY indicator 7 4 rear panel 7 1 7 4 switches 4 7 7 2 rear panel switches 3 15 B 4 cleaning mode 7 2 start up file B 4 registering your printer 2 4 regulatory information D 1 repacking the printer C 2 ordering shipping materials 5 3 RIBBON indicator 7 4 rollers exit 4 11 idler 4 10 paper feed 4 9 paper pick 4 5 pinch 4 10 platen 4 10 S SCSI connection 2 18 SCSI ID number B 5 separations color 1 2 separator bar 4 8 serial port 2 15 service 6 1 6 2 service issues C 2 setting media size 3 8 shipping block ordering 5 3 shipping block repacking C 3 shipping box 2 4 C 5 ordering 5 3 single sheet feeding 3 13 solutions problem solving 6 7 specifications A 5 startup page A 1 disabling A 1 enabling A 1 prints when disabled 6 18 reports error message 6 18 turning off A 1 supplies 5 1 ordering 1 4 switches cleaning mode 4 7 color adjustments 3 15 configuration page A 2 rear panel 7 2 start up file B 4 SWOP Specifications Web Offset Publications 1 2 3 14 3 15 7 3 User Manual Index
17. information In addition you can get tips on printing from specific applications such as QuarkXPress and PageMaker by contacting HAL or EuroHAL the Tektronix automated information systems HAL and EuroHAL fax you information immediately on applications and other topics To receive a HAL FAX catalog call toll free in the United States 1 800 835 6100 or dial direct 503 682 7450 For a EuroHAL catalog and for complete information on both HAL and EuroHAL see Using the automated fax systems on page 6 4 3 6 Phaser 480X Color Printer Printing 3 About paper and transparencies Handling paper and transparencies m Make sure that paper trays are free of dust Dust and dirt ina paper tray can be transferred to the paper resulting in poor print quality m Handle paper and transparencies at the edges to avoid fingerprints Fingerprints can result in a smudged print m Store unused paper and transparencies in the original dust free package m Handle transparencies with both hands to avoid creases which can result in poor print quality m To avoid having paper or transparencies stick together fan them before loading into the paper tray User Manual 3 7 3 Printing Setting paper and transparency size The Phaser 480X has two paper trays accommodating five paper sizes and two transparency sizes Standard Tray Optional Tray For B A3 and WB For A and A4 To adjust the trays for any of these sizes follow thre
18. into the back of the tray b Place the take up core into the front of the tray c Make sure that the endcap axles are pressed firmly into the openings on the transfer roll tray 4b 8849 68 5 Insert the transfer roll tray into the printer and push firmly on the handles so that the axles on the transfer roll lock into place GL g Life 8849 69 User Manual 4 19 4 Caring for Your Printer 6 To remove any slack in the transfer roll turn an endcap toward the front of the printer until you see that the transfer roll is taut 4 20 Phaser 480X Color Printer Chapter Supplies and Accessories Tektronix supplies the mark of quality Tektronix supplies are developed and tested as a total system printer dyes and media These system components work together to produce consistent high quality color images Always order Tektronix supplies for your Phaser 480X printer to guarantee the best print quality media feed reliability and trouble free printer performance Ordering information For specific product information use the information in this chapter or refer to the supplies information sheet that was shipped with your printer To order contact your local Tektronix dealer or in the United States call Tektronix at 1 800 835 6100 User Manual 5 1 5 Supplies and Accessories 5 2 Phaser 480X Supplies and Accessories Order number Descri
19. make suitable arrangements for the performance of service Customer shall be responsible for packaging and shipping the defective product to the service center designated by Tektronix or its representative with shipping charges prepaid Tektronix or its representative shall pay for the return of the product to Customer Customer shall be responsible for paying any associated taxes or duties This warranty shall not apply to any defect failure or damage caused by improper use or improper or inadequate maintenance and care Tektronix shall not be obligated to furnish service under this warranty a to repair damage resulting from attempts by personnel other than Tektronix representatives to install repair or service the product b to repair damage resulting from improper use or connection to incompatible equipment c to repair any damage or malfunction caused by the use of non Tektronix supplies or consumables d to repair a product that has been modified or integrated with other products when the effect of such modification or integration increases the time or difficulty of servicing the product or e to repair damage or malfunction resulting from failure to perform user maintenance and cleaning at the frequency and as prescribed in the user manual THE ABOVE WARRANTIES ARE GIVEN BY TEKTRONIX WITH RESPECT TO THIS PRODUCT IN LIEU OF ANY OTHER WARRANTIES EXPRESS OR IMPLIED TEKTRONIX AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTA
20. pinch rollers Dirty separator bar Clean the separator bar See page 4 8 or page 4 8 Paper is jammed Paper or transparency is not installed correctly Make sure that paper or transparencies are installed correctly Dirty paper feed rollers Clean the paper feed rollers See page 4 9 Paper is wrinkled or curled Change the paper The paper guide was left open Close the paper guide Print is blurry or dots are missing Transfer roll is wrinkled Remove the transfer roll tray and wind the endcaps to remove wrinkles Reinstall the transfer roll tray Dirty thermal head Clean the thermal head Dirty platen or pinch roller Clean the platen and pinch rollers Bad registration Transfer roll problem Make sure that the transfer roll and transfer roll tray are installed correctly See page 3 11 Paper is jammed Clear the paper jam Dirty thermal head Clean the thermal head Dirty platen or pinch rollers Clean the platen and pinch rollers 6 8 Phaser 480X Color Printer Troubleshooting 6 Clearing a jam If a paper jam or transfer roll jam occurs the JAM indicator is on Follow these steps to locate and remove the jam 1 Turn off the printer open the top cover to its full upright position Caution The thermal head is hot do not touch it until it has cooled down approximately 5 minutes Also do not touch the rubber rollers direc
21. printers you have connected to your Macintosh or printers that are available on a network If the printer driver icon does not appear Restart your Macintosh and repeat the printer driver installation procedure also check the cable connections on your computer and printer Click on the Phaser 480X printer in the list of printers on the right side of the Chooser Close the Chooser by clicking its close box Store the CD ROM or diskette in a safe place Phaser 480X Color Printer Workstation users Getting Set Up 2 The printer control PostScript files that are on the Tektronix CD ROM and the Windows 3 1 Driver and Printer Utilities PC format diskette can be used with Unix and VMS workstations These files let you set up your spooling system to select between media types color corrections and other features Unix workstation users can access utility files in the following ways m Install the files from the CD ROM if your system includes a CD ROM drive Mount the optional PC diskette on the workstation refer to the table in Chapter 5 for ordering information Download utility files from the Tektronix Bulletin Board Service BBS m Request utility files from the Tektronix Color Printer Information Server over the Internet Most workstations with 3 5 inch disk drives provide a device driver that allows you to mount a PC floppy diskette Refer to the Phaser 480X Drivers and Utilities Printing Reference manual for inform
22. received the processed image Paper Size With Black transfer With 3 Color With 4 Color roll transfer roll transfer roll minutes seconds minutes seconds minutes seconds A A4 Letter 1 2 2 3 2 8 B A3 Tabloid 1 20 3 00 3 40 WB Tabloid Extra 1 5 3 2 4 00 Standard transfer roll capacities Universal Black transfer roll 650 prints Universal 3 Color transfer roll 215 prints Universal 4 Color transfer roll 160 prints 4 Color A A4 transfer roll 210 prints Safety and emissions standards FCC Part 15 Subpart J Class B verified UL 1950 listed CSA 22 2 no 950 certified Vfg 241 in Germany CE marked for the European Union Low Voltage Directive EN60950 TUV Licensed EMC Directive EN 50082 1 EN 55022 CISPR 22 Class B A 6 Phaser 480X Color Printer Appendix Upgrade kits Expanding Your Printing System 4685F16 Z480F32 4680FP1 4680FP2 16 Mbyte SIMM for adding memory 32 Mbyte SIMM for adding memory Ethernet port upgrade kit a SIMM that adds Ethernet hardware with EtherTalk and Novell protocols Information sheet with TCP IP authorization code enables TCP IP protocol requires pre existing Option P1 or FP1 kit User Manual B 1 B Expanding Your Printing System Advantages of adding memory In general more memory improves throughput provides more storage for downloadable fonts and allows printing of the most complex images Additional memory can also reduce offload time by
23. to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of more of the following measures Reorient or relocate the receiving antenna m Increase the separation between the equipment and receiver m Connect the equipment into an outlet on a circuit different from that to which the receiver is connected m Consult the dealer or an experienced radio TV technician for help Warning Changes or modifications not expressly approved by Tektronix can affect emission compliance and could void the user s authority to operate this product To ensure emission compliance use shielded interface cables User Manual D 3 D Regulatory Information Material Safety Data Sheet D 4 Proper management of environmental resources protects the well being of our employees customers shareholders and the communities we are a part of worldwide Tektronix establishes and maintains sound environmental management practices to accomplish this goal and to assure compliance with the laws regulations and orders of the responsible governmental authorities wherever Tektronix and its subsidiaries operate Tektronix Incorporated is complying with government regulations by providing Mater
24. 3b 8849 07 2 8 Phaser 480X Color Printer Getting Set Up 2 4 Insert the transfer roll tray into the printer and push firmly on the handles so that the axles on the transfer roll lock into place 8849 08 5 To remove any slack in the transfer roll turn an endcap toward the front of the printer until you see that the transfer roll is taut Z Ze LE 8849 09 User Manual 2 9 2 Getting Set Up Adding paper Follow these steps to add paper to the paper tray Note This procedure assumes you are loading B size paper into the standard paper tray All sizes of paper and transparency are loaded in the same way For information on other paper sizes and the optional paper tray refer to Setting paper and transparency size on page 3 8 For information on loading transparencies see Loading paper and transparencies on page 3 11 1 Place the paper tray on a flat surface so that the side with the spring loaded metal plate is farthest away from you 2 Remove the plastic cover 8849 10 2 10 Phaser 480X Color Printer 3 Getting Set Up 2 Adjust the paper tray to fit the media size a Pull up on the paper guide lock the metal tab on the right side of the paper tray Slide the paper guides on the sides to the desired paper size For this example select B Sizes are imprinted on the floor of the paper tray The standard paper tray accommodates these paper sizes with t
25. Also if you are returning the printer for service call Tektronix for a return authorization number 3 Remove the paper tray and repack it for shipping a Insert the two small foam shipping blocks into the paper tray on either side of the metal plate refer to Removing the packing material on page 2 4 b Secure the cover to the paper tray Use masking tape Note Ifyou are shipping the printer for service you do not need to return the paper tray 4 Remove the transfer roll tray remove the transfer roll from the tray and wrap the tray in packing material C 2 Phaser 480X Color Printer Moving Your Printer C Insert the medium sized foam shipping block inside the printer behind the paper guide Attach the long foam shipping block to the paper clamp bar a Use the black rubber belt to move the paper clamp bar so that it is positioned directly over the label Position paper clamp bar HERE to clear a paper jam b Insert the shipping block under the paper clamp bar c Use the two tie wraps to secure the block to the paper clamp bar Attach them on the righthand side where there is open space beneath the paper clamp bar Make sure that they are tightly secured User Manual C 3 C Moving Your Printer 7 Place the two rubber cushions marked L left and R right onto the metal bar on either side of the platen Make sure that the rubber cushions are positioned with the posts upright or leaning slightly fo
26. BILITY OR FITNESS FOR A PARTICULAR PURPOSE TEKTRONIX RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THIS WARRANTY TEKTRONIX AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER TEKTRONIX OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES Contents 1 Introduction All about the Phaser 480X 1 1 Printer features 1 2 Ordering supplies 1 4 2 Getting Set Up Ataglance 2 1 Setting up the printer 2 2 Checking the inventory 2 2 Registering your printer 2 4 Removing the packing material 2 4 Loading the transfer roll 2 7 Adding paper 2 10 Connecting the printer 2 15 Printer ports 2 15 LocalTalk connection 2 16 Parallel connection 2 18 Ethernet connection 2 18 SCSI connection 2 18 Turning on the printer 2 19 Installing a driver on your computer 2 21 PC Microsoft Windows driver 2 21 Macintosh drivers 2 23 Workstation users 2 25 What next 2 26 User Manual 3 Printing Which platform 3 1 Printing from a Macintosh 3 2 Printing from aPC Windows 3 4 Printing from a Unix or VMS workstation 3 5 Printing from specific applications 3 6 About paper and transparencies 3 7 Handling paper and transparencies 3 7 Setting paper and transparency size 3 8 Loading paper and transparencies 3 11 Margins and print area 3 12 Manual feed 3 13 Color correction 3 14 Fonts resident ty
27. LocalTalk connector for information on termination m Make sure that you have the correct zone selected in the Chooser before looking for the printer s name in the list of printers m Ifyou have changed the printer s name make sure that you have given it a unique name not the same as any other printer in the zone User Manual 6 13 6 Troubleshooting READY light blinks but file doesn t print This is probably the result of a PostScript error Download the PostScript Error Handler file from the Phaser 480X CD ROM or optional utility diskettes For more information on using the PostScript Error Handler see the Phaser 480X Drivers and Utilities Printing Reference MEDIA indicator blinks and no print is produced You have requested manual feed Refer to Manual feed on page 3 13 Print job doesn t finish printer times out If you are using the serial or parallel port from a PC make sure that you used the MODE command to set the PC s communication parameters For example MODE LPT1 P gt NUL MODE COM1 9600 N 8 1 P If you are using Windows 3 1 make sure that the Transmission Retry value for the printer s assigned port is set to 995 For more information on setting up ports refer to the CD ROM or HAL and EuroHAL the automated fax systems ERROR indicator is on The printer might be cooling down after printing a dense image Wait 5 minutes for the printer to cool down if the indicator does not go o
28. Tektronix automated fax systems Refer to If you need help on page 6 1 for details on Internet access and on using the HAL and EuroHAL systems The Phaser 480X Drivers and Utilities Printing Reference manual provides detailed driver installation procedures and complete information on using the Tektronix drivers with your printer In addition to installing a driver you may also need to install PostScript printer description files for applications such as Aldus PageMaker and QuarkXPress For details on printing from an application refer to the Phaser 480X Drivers and Utilities Printing Reference manual User Manual 2 23 2 Getting Set Up 2 24 Installing the Phaser 480X driver 1 Make sure that your Macintosh is turned on with System Software version 7 0 or later installed Insert the CD ROM into the CD ROM drive or the Macintosh Printer Drivers diskette into the disk drive a Ifyou are using the CD ROM open it and open the Drivers folder m If you are using the diskette it should appear on the desktop open showing the icons inside Drag the Phaser 480X driver icon and the Phaser 480X Prefs file from the CD ROM or diskette to the closed System Folder icon on your Macintosh hard disk m At the alert message click OK to automatically install the software in the Extensions folder Select Chooser from the Apple menu Click the Phaser 480X printer driver icon on the left side of the Chooser A list appears with the
29. User Manual Tektronix 7 Phaser 480X Color Printer First printing May 1995 070 9237 00 Copyright 1995 by Tektronix Inc Wilsonville Oregon Printed in the United States of America All rights reserved Contents of this publication may not be reproduced in any form without permission of Tektronix Inc This instrument in whole or in part may be protected by one or more U S or foreign patents or patent applications Information provided upon request from Tektronix Inc P O Box 1000 Wilsonville Oregon 97070 1000 If acquired subject to FAR or DFARS the following shall apply a Unpublished rights reserved under the copyright laws of the United States m Restricted Rights Legend Use duplication or disclosures by the U S government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 or in subparagraph c 2 of the Commercial Computer Software Restricted Rights clause at FAR 52 227 19 as applicable Tektronix Inc P O Box 1000 Wilsonville Oregon 97070 1000 Tektronix is a registered trademark of Tektronix Inc Phaser is a registered trademark of Tektronix Inc for color printers and related products TekColor PhaserPrint PhaserMatch and Photofine are trademarks of Tektronix Inc Adobe Photoshop and PostScript are trademarks of Adobe Systems Incorporated which may be registe
30. X Color Printer F features color separations 1 2 PhaserMatch 1 3 trapping 1 2 fonts 1 4 Adobe Type 1 1 4 Adobe Type 2 1 4 downloading 3 18 TrueType 1 4 front panel indicators 7 4 G GX driver 3 3 H HAL 2 15 3 1 3 5 6 4 how to use 6 4 technical support catalog 6 4 hard disk adding B 3 compatibility B 3 connecting B 5 requirements B 3 SCSI ID number B 5 help whom to call 6 1 Highly Automated Library HAL 2 15 3 5 6 4 l idler roller 4 10 image area 3 19 image size 3 19 indicators ERROR 6 14 front panel 7 4 JAM 6 9 7 4 TRANSFER ROLL 6 16 Information Server 3 6 installation adding a hard disk 2 1 adding paper 2 10 connecting the printer 2 1 drivers 2 1 2 21 installing drivers from CD ROM 2 21 installing drivers from diskettes 2 21 PC ports 2 1 Phaser 480X driver 2 24 setting up 2 1 software 2 21 transfer roll 2 7 Internet addresses 6 1 Internet information access 2 15 3 1 inventory 2 2 J JAM clearing 6 9 indicator 6 9 7 4 paper clamp bar 6 10 paper guide 6 11 L LaserWriter 8 x driver 3 3 lights front panel 7 4 line voltage changing C 1 load lever on the paper tray 4 5 loading media 3 13 LocalTalk connection 2 16 problems 6 13 manual feed 3 13 media ordering 5 2 setting the size 3 8 sizes 1 4 startup kit Letter sized 5 2 metric 5 2 trays 3 8 MEDIA indicator 7 4 memory 1 3 additional B 2 requirements B 2 upgrades B 1 minimum requirement for color separations B
31. ame size as the media in the paper tray If it is not reset the size on the paper tray to accommodate the single sheet of paper or transparency Note Ifyou do not set the paper tray to the correct size for manual feed the print might jam or you might get an improperly placed image on your print 2 Issue the print command on your computer In the drivers select Manual Feed under Paper Source The MEDIA indicator blinks for 60 seconds 3 Place the single sheet printing side down on the paper tray cover and slide it in until it stops If the paper tray is empty the printer immediately picks the single sheet If the paper tray is not empty the printer waits for the MEDIA indicator to stop blinking then picks the single sheet 8849 56 User Manual 3 13 3 Printing Color correction There are several ways to correct colors on your prints m Using a printer driver or a utility file The printer driver provides nine color corrections and the utility files provide ten color corrections Color correction mode Driver Utility files No color correction y v Vivid Color Vv Vv Simulate Display J s SWOP Press v s closely matches printing press colors SNAP Press Vv Vv closely matches printing press colors Euroscale Press J J closely matches printing press colors Commercial Press y Vv closely matches printing press colors Monochrome y Raw CMYK Raw RGB Use Printer Setting
32. and from HAL and EuroHAL the Tektronix automated fax systems Refer to If you need help on page 6 1 for details m Workstation User Manual 3 1 3 Printing Printing from a Macintosh 3 2 The Tektronix CD ROM and the Macintosh Printer Drivers diskette include two Macintosh printer drivers that allow you to select printer features Using the Phaser 480X driver 1 Make sure that the Tektronix printer driver for the Macintosh has been installed If it hasn t refer to Installing a driver on your computer on page 2 21 for instructions 2 Select the driver a Select Chooser from the Apple menu b Select the Tektronix driver by clicking on the Phaser 480X printer icon If it did not appear in the list of drivers restart your Macintosh and repeat the driver installation procedure A list of printers available in the current zone appears c Select the zone where your Phaser 480X is connected d Select the printer by name default is Phaser 480X You can change the default name with the LaserWriter Utility which is on the CD ROM and the Macintosh Printer Utilities diskette See the Phaser 480X Drivers and Utilities Printing Reference for instructions 3 To print a file use the Page Setup and Print commands from the File menu within your application a In the Page Setup dialog box select the desired paper size so that the application uses the correct margins for the printer To see the printer s page si
33. apter 10Base T TWISTED PAIR Shipping 065 0546 00 Shipping Carton kit materials eae 650 3358 00 Shipping Block kit If you plan to use Letter size media regularly order the Z480FSS kit which includes the optional paper tray Letter size paper a Letter size transfer roll and an extra transfer roll tray for convenient swapping of the transfer roll User Manual 5 3 Chapter Troubleshooting If you need help If you need assistance contact your local Tektronix dealer or sales representative Tektronix Customer Support Hotline the Tektronix Bulletin Board Service BBS Tektronix interactive fax system HAL and EuroHAL This table lists all the ways to get help from Tektronix detailed information follows At a glance electronic addresses and telephone numbers Customer service Technical support Ordering Service U S and Canada 1 800 835 6100 toll free Outside U S and Canada Contact your local dealer or Tektronix representative HAL fax library U S and Canada 1 800 835 6100 toll free All locations 503 682 7450 EuroHAL fax library Refer to page 6 5 for numbers for specific countries Bulletin Board Service BBS 503 685 4504 using a modem and computer Internet World Wide Web Automatic File Server Technical Support America On Line eWorld CompuServe http Awww tek com Color_Printers color_printer_info tek com support ColorPrinters tek com Keyword Tektr
34. ation on mounting PC diskettes Refer to the Chapter 6 in this manual for information on accessing Tektronix Bulletin Board Service or Color Printer Information Server User Manual 2 25 2 Getting Set Up What next When you have set up all the hardware and connectors installed the software on your computer and turned on the power you are ready to print Chapter 3 Printing contains useful information on printing features such as color correction fonts and printing hints For detailed information on printing options refer to the Phaser 480X Drivers and Utilities Printing Reference that was shipped with your printer To install a hard disk for your printer s fonts refer to Adding a hard disk for font storage on page B 3 To enable the startup page refer to Enabling disabling the startup page on page A 1 2 26 Phaser 480X Color Printer Chapter Printing Which platform You can print to your printer from any of these platforms m Macintosh E PCin Windows To print from a Macintosh or a PC running Windows you should have first installed the Tektronix driver for your computer For information on installing the drivers see Installing a driver on your computer on page 2 21 For detailed information on using the drivers refer to the Phaser 480X Drivers and Utilities Printing Reference Note Ifyou are using DOS ona PC you can get online information from the CD ROM from the Internet
35. ay and put it away it can be used up to 12 times Wipe out any excess alcohol from inside the tray before refilling it with paper Put the paper tray back into the printer User Manual 4 7 4 4 Caring for Your Printer Quick Complete 3 Thermal Head a 2 Open the cover to its full upright position Caution Do not force the cover open you could damage the printer If the cover is only partially opened a safety catch keeps the cover from releasing Slide the cover release again and then raise the cover Note After making the last print allow the thermal head to cool at least 5 minutes before cleaning because it is very hot Using a lint free cloth moistened with isopropyl alcohol lightly wipe the full length of the thermal head using a back and forth motion until dust and ink are removed Do not exert much pressure on the thermal head Pratt compete 4 Separator Bar eaning eaning k 7 J Wipe the edge of the separator bar 9237 07 4 8 Phaser 480X Color Printer Caring for Your Printer 4 Quick Complete 5 Paper Feed Roller Cleaning Cleaning 4 Vv a With the transfer roll tray removed open the gray plastic paper guide by grasping it in the center and lifting it open The paper feed roller is exposed 5a Po 9237 08 b Vigorously wipe the paper feed roller with the lint free cloth that has been moistened with 90 isopropyl alcohol c Turn the green knob toward the front o
36. ctronic addresses and telephone numbers on page 6 1 The printer has a standard unidirectional byte wide parallel synchronous port When you use the parallel port be sure to type this command at the PC if LPT1 is not available use LPT2 MODE LPT1 P The table shows the parallel port s connected pins Other pins are not connected Signal names ending with a dash are asserted low Parallel port signal descriptions Signal name Pin Return Signal Description pin source DSTRB 1 19 Host Pulsed low for 5 microseconds clocks data into printer DATA1 2 20 Host Positive true data input DATA2 3 21 Host Positive true data input DATA3 4 22 Host Positive true data input DATA4 5 23 Host Positive true data input DATA5 6 24 Host Positive true data input DATA6 7 25 Host Positive true data input DATA7 8 26 Host Positive true data input DATA8 9 27 Host Positive true data input ACK 10 28 Printer Data acknowledge pulsed low for 3 4 microseconds ends bus transaction User Manual A 3 A Technical Notes Parallel port signal descriptions cont d Signal name Pin Return Signal Description pin source BUSY 11 29 Printer Positive true cannot accept data PE 12 Printer Positive true any media fault SLCT 13 Printer Positive true printer selected INPRIME 31 30 Host Negative true printer port reset FAULT 32 Printer Negative true printer fault indica
37. d raster files in these formats Sun Raster Format SRF xwd and SGI RGB For VMS environments Tektronix also offers PhaserSym a VMS print symbiont Refer to Appendix B for ordering information For information on printing from workstations and setting up spooling systems you can look on the CD ROM or contact HAL or EuroHAL the Tektronix automated fax systems Refer to Using the automated fax systems on page 6 4 for details on using the HAL and EuroHAL systems User Manual 3 5 3 Printing The printer control PostScript files that are on the CD ROM and the PC format diskettes can be used for Unix workstations Most workstations with 3 5 inch disk drives provide a device driver that allows you to mount a PC floppy diskette These PostScript files let you set up your spooling system to select media types color corrections and other features If you don t have the means of transferring utility files from either the CD ROM or PC diskette you can download utilities and files from the Tektronix Bulletin Board Service BBS request files from the Tektronix Color Printer Information Server an automatic file serving program on the Internet or from the World Wide Web eWorld and America OnLine Refer to Chapter 6 Troubleshooting for information about accessing these network resources Printing from specific applications Refer to the Phaser 480X Drivers and Utilities Printing Reference manual for some application specific
38. dicator is on The cover is open Close the cover TRANSFER ROLL indicator is on Transfer roll has run out Replace the transfer roll See page 4 17 Dust or foreign matter is sticking to the transfer roll sensors Wipe off sensors with a lint free cloth moistened with isopropyl alcohol Sensors are located on the inside top cover above the thermal head and in front of the idler TRANSFER ROLL indicator is blinking You have installed a short A A4 transfer roll and loaded long B A3 WB media Install the correct size transfer roll for the media MEDIA indicator is on Paper tray is empty Load paper into the paper tray Paper tray is not installed or is not correctly installed Install the paper tray correctly MEDIA indicator is blinking Printer is waiting for a manual feed indicator blinks for 60 seconds Load a single sheet or cancel the manual feed command by pulling out the paper tray and pushing it in again ERROR indicator is on Printer is cooling down after printing a dense image large areas of dye coverage Wait 5 minutes for the indicator to go out If it does not go out turn the printer off and back on again If the indicator is still on after the power up sequence the printer requires service JAM indicator is on Transfer roll jam Turn the green knob to rotate the rollers and free the jammed transfer roll or wind the endcaps to relea
39. e basic steps 1 Select a paper tray Decide on a paper or transparency size and select the appropriate tray The paper and transparency size names are imprinted on the paper trays Tray Size Media Standard Tray B Tabloid 11x17 in paper A3 Metric Tabloid 297 x 420 mm paper WEB Tabloid Extra 32 x 46 5 mm paper 12 6 x 18 3 in Optional Tray A U S Letter 8 5 x 11 0 in paper and transparency A4 Metric Letter 210 x 297 mm paper and transparency Note Ifyou plan to use Letter size media regularly order the Z480FSS kit which includes the optional paper tray Letter size paper a Letter size transfer roll and an extra transfer roll tray for convenient swapping of the transfer roll 3 8 Phaser 480X Color Printer Printing 3 2 Set the paper guides on the tray On the paper tray adjust the side and rear paper guides to the desired size a Pull up on the paper guide lock the metal tab on the right side of the paper tray b Slide the paper guides on the sides to the desired paper size Select A3 B or WB Tabloid Extra on the standard tray and A or A4 on the optional tray c Push down on the paper guide lock to lock the guides in place d Adjust the rear paper guide to the same setting as the other guides 2d 8849 57 User Manual 3 9 3 Printing 3 Set the paper stopper Adjust the paper stopper on the printer s top cover for the paper or transparency size you are u
40. eaning Vv Vv User Manual 4 1 4 Caring for Your Printer 4 2 The following table lists each part of the printer that needs to be cleaned how often and if it is included in the quick cleaning or complete cleaning procedures Printer component Quick Cleaning Complete Cleaning Frequency Paper pick roller Y Y Thermal head Separator bar Paper feed roller SI SESE 8 Platen Every transfer roll change Inside cover Transfer roll tray Idler Pinch roller Exit rollers SESE SES SS S87 8 878 Every 6 months or 2 000 prints Paper clamp bar Vv As needed Transfer roll sensors located on the inside top cover above the thermal head and in front of the idler As needed Phaser 480X Color Printer Cleaning kit contents Caring for Your Printer To order a new cleaning kit call your dealer or Tektronix and ask for order number 016 1287 01 The cleaning kit contains these items 1 2 Cleaning sheet Plastic bottle for 90 99 isopropyl alcohol Lint free cleaning cloth to be cut into squares Six paper clamp cleaning pads Cleaning instructions booklet 9237 04 4 User Manual 4 3 4 Caring for Your Printer Important When you clean the Phaser 480X always remember the following Cooling time After the last print has been made wait 5 minutes for the thermal head to cool A clean dust free area When
41. equirements of a manufactured article under Canadian Workplace Hazardous Materials Information System and therefore no MSDS or label is required TSCA All components of this film are included in the Toxic Substances Control Act inventory as verified by our suppliers OSHA This film meets the definition of an article under 29 CFR 1910 1200 Hazard Communication and therefore it is exempt from its requirements We are supplying this data sheet as a courtesy to our customers User Manual D 7 D Regulatory Information D 8 Section XVI Other information Original preparation date 9 30 93 R C Tektronix Incorporated P O Box 500 Chemical Documentation Mail stop 55 769 Beaverton Oregon 97077 Phone Printer information 1 800 835 6100 MSDS information 503 627 7255 Phaser 480X Color Printer Index 4 color printing memory requirements B 2 A accessories 5 3 alcohol isopropyl 4 4 purity 4 4 using 4 4 America On Line 6 1 automated fax system 6 4 B BBS Bulletin Board Service 3 6 black and white 6 17 Bulletin Board Service BBS 6 2 C calibrating colors PhaserMatch 1 3 CD ROM 1 4 2 1 2 15 2 21 3 1 3 5 Chooser installing a driver 2 24 printer doesn t appear 6 13 select printer 3 2 cleaning exit roller 4 11 idler roller 4 10 mode rear panel switches 7 2 paper clamp bar 4 13 paperjams 4 1 paper feed roller 4 9 paper pick roller 4 5 pinch roller 4 10 platen 4 10 prevent paper jams
42. er than the paper size You may need to adjust the page margins in your application software to match the print area This illustration shows the page dimensions margins and the largest print areas for all sizes of paper and transparency supported on this printer The names in parentheses are the choices that appear in the driver 1 A Letter 2 Metric letter A4 3 B Tabloid 4 Metric tabloid A3 5 WB Tabloid Extra 1 2 3 4 5 8 2 x 10 1 in 203 x 273 mm 10 7 x 16 1 in 290 x 396 mm 30 2 x 43 7 mm image area image area image area image area 11 9 x 17 2 in image area 8 5 x 11 in 210 x 297 mm 11x17 in 297 x 420 mm 32 x 46 5 mm 12 6 x 18 3 in 8849 21A Note The standard tray supplied with the printer accommodates B A3 and WB sizes The tray for A and A4 must be ordered separately To order refer to Chapter 5 or the supplies information sheet 3 12 Phaser 480X Color Printer Manual feed Printing 3 Follow these steps to feed a single sheet of media into the printer The manual feed option is selected through the Windows and Macintosh drivers Typically you would use manual feed when one of these conditions exist m Paper is loaded in the paper tray and you want to print a transparency of the same size m Transparencies are loaded in the tray and you want to print on paper of the same size 1 Make sure that the media you want to manually feed is the s
43. eset your printer without printing a startup page To do this pull out the paper tray before power up or reset when the READY light stops blinking push the paper tray back into the printer The printer will be ready for printing but will have bypassed the startup page User Manual A 1 A Technical Notes Configuration page The configuration page contains extensive information that is useful in Ethernet installation and troubleshooting network problems There are two ways to generate the configuration page Use the printer s rear panel switches 1 Make sure Switch 2 Switch 3 and Switch 4 are in the down position the default position 2 Set Switch 4 up The printer generates the configuration page as soon as you set Switch 4 up 3 When the configuration page has printed out reset Switch 4 to down m Send a PostScript language file to the printer The Phaser 480X CD ROM and diskettes include a PostScript file for PCs PRNTCNFG PS and a Macintosh utility Configuration Page for printing the configuration page For detailed instructions refer to the Phaser 480X Drivers and Utilities Printing Reference A 2 Phaser 480X Color Printer Printer ports Parallel port Technical Notes A This section includes information on the parallel and Ethernet ports Information on the serial port is available on the CD ROM on the HAL and EuroHAL automated fax systems and through the Internet Refer to Ata glance ele
44. f the printer to rotate the paper feed roller Clean the roller s entire surface d Close the paper guide Caution Make sure that you close the paper guide to avoid a printer jam User Manual 4 9 4 Caring for Your Printer 4 10 6 Pinch Roller Platen and Idler Caution Avoid touching the rollers with your fingers oil from your hands can contaminate the rollers and can cause printing problems Use the lint free cloth moistened with 90 isopropyl alcohol to wipe the full length of these three rollers Rotate each roller to clean Quick Complete its entire surface Cleaning Cleaning V a Pinch roller rotate with your hand use a clean lint free cloth Y Y y b Platen rotate by turning the green knob c Idler rotate with your hand use a clean lint free cloth Phaser 480X Color Printer Caring for Your Printer 4 Quick Complete 7 Exit rollers Cleaning Cleaning i a Locate the exit rollers at the front of the Phaser 480X behind the front panel b Hold the lint free cloth moistened with isopropyl alcohol against the rubber segments of the roller as you turn the green knob toward the back of the printer Make sure to clean both segments of the roller E P oe 9237 11 User Manual 4 11 4 Caring for Your Printer ao Cun 8 Inside top cover and rack 7 Using a lint free wipe moistened with isopropyl alcohol wipe out the inside of the printer s top cover a
45. g one of these methods m Ifyou have a Macintosh make sure that you have the correct driver installed and that you have selected the printer in the Chooser If the printer s name does not appear in the Chooser your LocalTalk or EtherTalk connection may be faulty See The printer doesn t appear in the Chooser on page 6 15 From the File menu in Finder choose Print Window or Print Desktop to send a file to the printer without using an application If the communication link between your computer and the printer is working the printer produces a directory listing of the active window on the desktop Phaser 480X Color Printer Troubleshooting 6 m Ifyou have a PC use this DOS ECHO command echo showpage gt port Substitute the name of the printer port for example COM1 COM2 LPT1 LPT2 for the variable port in this command For example if you are testing a parallel connection on LPT1 type echo showpage gt Ipt1 If the communication link between your computer and the printer is working the printer should eject a blank page If this works but you cannot print from your application or through Windows make sure that the appropriate driver is installed and that you have selected the printer correctly The printer doesn t appear in the Chooser m Make sure that the printer is turned on and the cables are correctly attached m Check the termination refer to the documentation for your Ethernet adapter or
46. he following abbreviations and dimensions B Tabloid 11 x 17 in A3 Metric B size 297 x 420 mm WB Tabloid Extra 32 x 46 5 mm 12 6 x 18 3 in The optional paper tray accommodates these paper and transparency sizes A U S Letter 8 5 x 11 in A4 Metric Letter 210 x 297 mm Push down on the paper guide lock to lock the guides in place Adjust the rear paper guide to the same setting as the other guides For this example select B 3a c 3d 8849 11 User Manual 2 11 2 Getting Set Up 4 Fan the stack of paper but be careful not to touch the printing side fingerprints can cause smudged prints 8849 12 2 12 Phaser 480X Color Printer Getting Set Up 2 5 Load the paper into the paper tray with the printing side down the non printing side is marked with Tektronix a While pressing down on the tab of the metal plate slide the paper into the tray b Make sure that the hooks are positioned over the left and right corners of the paper and that the paper is inserted evenly with the printing side down c Do not fill past the red line on the left inside wall of the paper guide approximately 50 sheets 8849 13 6 Replace the plastic cover on the paper tray User Manual 2 13 2 2 14 Getting Set Up 7 Insert the paper tray into the slot in the front of the printer and push it all the way in 8849 14 8 Adjust the paper stopper on the printer s top cover so that the arrow
47. heet that came with the printer and contact your local Tektronix dealer or in the United States call Tektronix at 1 800 835 6100 1 4 Phaser 480X Color Printer Chapter Getting Set Up At a glance Installation of your Phaser 480X Color Printer involves these tasks 1 Setting up the printer m Checking inventory Removing packing material Loading the transfer roll m Setting paper size m Loading the paper tray 2 Connecting power and interface cables 3 Installing a driver on your computer Using the Tektronix Phaser 480X compact disk CD ROM or the drivers and utilities diskettes to install a print driver on either a Macintosh or a PC running Windows Note To add a hard disk to your printer see Adding a hard disk for font storage on page B 3 User Manual 2 1 2 Getting Set Up Setting up the printer Checking the inventory 2 2 r 11 12 13 14 15 Note oP NS pfp oe p NY Phaser 480X color printer Power cord Phaser 480 Quick Reference Card Transfer roll endcaps 2 green 1 gray 1 black Paper tray B A3 WB Transfer roll tray Phaser 480X User Manual Cleaning kit Sample transfer roll Phaser 480X Drivers and Utilities Printing Reference manual and CD ROM or optional diskettes Supplies information sheet Phaser Calibrator User Manual with the Gray Balance Reference Card and optional diskettes Optional Network Utilities for Phaser Color Printers manual and dis
48. ial Safety Data Sheets for our products Color Printing and Imaging Division Tektronix Incorporated Section Product identification Trade name Tektronix part number Universal Black Transfer Roll 016 1241 00 Universal 3 Color Transfer Roll 016 1244 00 Universal 4 Color Transfer Roll 016 1245 00 4 Color A A4 Transfer Roll 016 1243 00 Product use Used in Phaser 480X color printers Section Il Information on ingredients Hazardous Ingredients None Phaser 480X Color Printer Regulatory Information D Section Ill Hazards identification Potential Health Effects Eyes Non irritating Skin Non irritating Inhalation Not considered a route of exposure Ingestion Not considered a route of exposure Section IV First aid measures This material is a coated film No medical emergency is foreseen when product is used as intended Section V Fire fighting measures Flammable Properties Flash point Not applicable Fire amp explosion hazards The film will burn when in contact with fire Products of combustion include carbon dioxide carbon monoxide and water which are similar to combustion of other products found in an office setting Section VI Accidental release measures Spill Or Leak This section is not applicable to this product which is a dry film Section VII Handling and storage Handling No special precautions necessary Storage Store away from excessive heat Section VIII
49. increasing the size of B 2 input buffers for all ports Memory configurations for Phaser 480X printers Memory Total Memory Performance Standard 32 Mbytes Supports 3 Color printing on B Tabloid A3 Metric Tabloid and WB Tabloid Extra Supports 4 Color printing on A U S Letter and A4 Metric Letter Add one 16 Mbyte SIMM 48 Mbytes Minimum requirement for 4 Color printing on large format media Add one 32 Mbyte SIMM 64 Mbytes Additional I O buffer capacity and extra processor cache memory for throughput that is up to two times faster Add two 32 Mbyte SIMMs 96 Mbytes Minimum requirement for recomposing color separations Add two 32 Mbyte SIMMs and one 16 Mbyte SIMMs 112 Mbytes max Optimum performance Phaser 480X Color Printer Expanding Your Printing System B Adding a hard disk for font storage You can connect one or more Small Computer System Interface SCSI external hard disks to the Phaser 480X for additional font storage When you download a font to the external disk the font remains there until you remove it Compatible hard disks The Phaser 480X can use most SCSI hard disks that support the full SCSI command set Also most SCSI hard disks that work with an Apple LaserWriter will work with a Phaser 480X Contact your computer or printer dealer for information For additional information on SCSI hard disks request a document catalog f
50. ing the paper feed roller m Ifyou still experience paper jams clean the paper feed roller and paper pick roller For details refer to Cleaning the printer on page 4 5 User Manual 6 15 6 Troubleshooting Problems with image size and position 6 16 Printed images are off set Check your application for correct image sizing Part of the image is cut off m Check your application for image sizing m Make sure that you are using a Phaser 480X driver and have selected the correct page size If you select the incorrect page size the image may be cut off m If the TRANSFER ROLL indicator is blinking you have installed a short A A4 transfer roll and long B A3 WB paper which causes part of the image to be cut off On a Macintosh printed image has shifted or margins are incorrect m Make sure that you have installed the Phaser 480X printer driver onto your Macintosh so that you can select the correct page sizes from the driver For details on the Phaser 480X drivers refer to the Phaser 480X Drivers and Utilities Printing Reference m For details on printing from a Macintosh refer to Chapter 3 Phaser 480X Color Printer Troubleshooting 6 Print quality problems Prints have dull faded colors and significant dropout areas where dye is missing m Make sure that you have selected the same media in the driver that is loaded in the paper tray and that it is loaded correctly printing side down m Make
51. isk drive 3 Inthe main window double click on the Control Panel 4 Double click the Printers icon the Printers dialog box appears a Click the Add button b In the List of Printers select Install Unlisted or Updated Printer c Click the Install button User Manual 2 21 2 Getting Set Up 2 22 5 Type in the drive that the CD ROM or PC diskette is in for example for the CD ROM drive enter DRIVER for the PC drive enter A or B and click OK 6 Select your printer from the list of printers and click OK The driver software you need is automatically installed 7 Assign the printer to a port a Select the printer from the list of Installed Printers b Select the Set As Default Printer button if you want this printer to be the default c Select the Connect button to display the Connect dialog box d In the Connect dialog box set the Transmission Retry value to 850 Refer to your Windows documentation for details e In the Connect dialog box select a port Phaser 480X Color Printer Interface Select Parallel LPT1 or LPT2 Serial COM1 or COM2 Network Network port If you selected a parallel port Go on to Step f If you selected a serial port Click on the Settings button to open the Settings dialog box Fill in each item according to the printer s configuration page then click OK Refer to your Windows documentation for details or ask your network administrator for help If you selected a
52. ke read ahead to Turning on the printer on page 2 19 Ethernet connection SCSI connection Ethernet is a communication standard that supports very high speed data transmission up to 10 times faster than LocalTalk If you ordered your printer with the network option you received the Network Utilities diskettes and the Network Utilities for Phaser Color Printers manual Refer to that manual for complete information on Ethernet including setup The SCSI port is used for connecting an optional external hard disk to your printer the external disk is used to store fonts Refer to Adding a hard disk for font storage on page B 3 for information on installing a hard disk 2 18 Phaser 480X Color Printer Getting Set Up 2 Turning on the printer After you have connected all the interface cables you are ready to connect the power cord and turn on the printer Caution Before applying power verify that the line voltage of your printer indicated on the printer s rear panel matches the line voltage in your area to avoid damage to the printer To protect your printer from a power surge make sure that the power switch on the side of the printer is in the off position before plugging in the cord 1 Plug the power cord into the printer and into a properly grounded electrical outlet 2 Turn on the printer J if 8849 20 User Manual 2 19 2 Getting Set Up What happens at power up
53. kettes TekColor Care information packet Sample media Save all packing material in case moving or subsequent shipment is necessary Phaser 480X Color Printer Getting Set Up 2 2 3 User Manual 2 Getting Set Up Registering your printer The TekColor information envelope contains your product registration card m Find the customer registration card that is appropriate for you U S or international versions m Fill out the card and mail it By registering your printer with Tektronix you are validating the product warranty and ensuring that you will be sent information about upgrades service and accessories as it becomes available Removing the packing material Note Save all packing material in case moving or subsequent shipment is necessary 1 Lift the paper tray out of the shipping box remove all packing material from the tray and set the tray aside 8849 03 2 4 Phaser 480X Color Printer Getting Set Up 2 2 Open the printer cover by sliding the cover release and raising the cover to its full upright position Caution The cover release includes a safety catch If the cover is only partially lifted do not force it open you might damage the printer Slide the cover release again 3 Lift the transfer roll tray out of the printer and remove all packing material from the tray 8849 0 User Manual 2 5 2 Getting Set Up 4 Unfasten the tie wraps press and hold d
54. ks Make sure that the computer printer and external disk are turned off before you connect or disconnect the SCSI cables 1 Printer with a built in SCSI terminator 2 Printer s SCSI port 3 External disks 4 Terminator not required if the disk has a built in terminator the middle disk must not have an internal terminator uS o 8849 52 Each disk must have a unique SCSI ID number Do not turn on the printer or disks until each disk has a unique number Turn on the external disks before turning on the printer B 6 Phaser 480X Color Printer Appendix C Moving Your Printer Changing the line voltage If you move the printer to a country that uses a line voltage different from the printer s factory setting you must have the printer s line voltage and fuse changed to match the setting This can only be done by a trained service technician Contact your Tektronix service representative Fuse values are 15 amps for 110 V and 6 3 amps for 220 V User Manual C 1 C Moving Your Printer Repacking your printer 1 Turn off the printer remove all cords and cables 2 Slide the cover release to open the top cover Caution To keep your warranty valid you must ship the printer in its Tektronix shipping box taking reasonable care to repack it properly Failure to do so will result in damage to the printer Call Tektronix if you need a replacement box
55. lace the cleaning sheet on top of the paper tray cover c Press the cleaning sheet under the hooks on either side of the tray d Press the flaps on the cleaning sheet into openings on the metal load lever e Press the flaps on the cleaning sheet under the paper tray cover 2b 9237 05 User Manual 4 5 4 Caring for Your Printer f Apply isopropyl alcohol at least 20 drops to the four sponges on the cleaning sheet Use a back and forth motion for the best coverage 9237 06 g Insert the paper tray into the printer Caution The transfer roll must be installed and the printer s top cover must be closed for this procedure to work 4 6 Phaser 480X Color Printer Caring for Your Printer h On the rear panel of the printer set Switch 6 to the up position A diagram of the switch settings appears on the back panel with the switches 2h Serial RS 232 1 2 3 4 5 6 7 8 9 Reset Extended Skip 1200 Run Power Up Run Variable See User Manual Parallel 9237 18 Set Switch 1 to the up position then to the down position Wait for the motor noises to stop Toggle Switch 1 up then down three more times Note Always wait for the motor noises to stop before toggling Switch 1 Reset the switches set Switch 6 to the down position set Switch 1 to the up position then to the down position Remove the cleaning sheet from the paper tr
56. lor Printer Troubleshooting 6 6 Open the paper guide and remove any remaining paper Close the paper guide LAN D SSR SZ ii s 7 NS i P es 49 70 7 Remove the paper tray and any paper remaining in the opening Replace the paper tray 8 Re install the transfer roll tray making sure the axles on the endcaps fit snugly into place inside the printer Remove any slack in the transfer roll by turned the supply core endcaps forward toward the front of the printer 9 Close the cover and turn the printer on User Manual 6 11 6 Troubleshooting If you can t make a print Printer not operating 6 12 Note Make sure that you plugged in the printer and turned it on Make sure that you connected the interface cable properly and set the rear panel switches correctly For details on the switch settings refer to Chapter 7 Make sure that the line voltage setting for the printer matches the voltage setting in your office See Changing the line voltage on page C 1 Set all of the rear panel switches to off down and turn off the printer and then turn it on again Make sure that paper is loaded correctly and that a transfer roll is properly installed When you have checked all known possible causes and your printer is still not operating call for service at 1 800 547 8949 in the United States or call your Tektronix dealer Make sure that your computer can communicate with the printer usin
57. lose the printer cover Allow approximately 5 minutes for drying time before making prints 13 Resume printing 4 16 Phaser 480X Color Printer Caring for Your Printer 4 Replacing the transfer roll Note To ensure the best print quality load the transfer roll in an area that is free of dust and dirt 1 Open the printer cover to its full upright position lift the transfer roll tray out of the printer and remove the four endcaps from the used transfer roll Discard the used transfer roll Note Negative images of all prints remain on the used transfer roll If this is a security risk keep this in mind when disposing of the used transfer roll 2 Clean the printer components marked for Quick Cleaning Refer to the table on page 4 2 and the cleaning procedures beginning on page 4 5 User Manual 4 17 4 Caring for Your Printer 4 18 3 Unwrap the new transfer roll and insert the four endcaps a b Insert the black endcap into the left side of the supply core Insert a green endcap into the right side of the supply core Insert the gray endcap into the left side of the take up core Insert a green endcap into the right side of the take up core Make sure that the tabs on the endcaps fit snugly into the notches 8849 67 Phaser 480X Color Printer Caring for Your Printer 4 4 Load the transfer roll into the tray The front of the tray is marked FRONT SIDE OF PRINTER a Place the supply core
58. lt in personal injury or loss of life Power source Do not apply more than 250 volts RMS between the supply conductors or between either supply conductor and ground Use only the specified power cord and connector Refer to a qualified service technician for changes to the cord or connector Operation of product Avoid electric shock by contacting a qualified service technician to replace fuses inside the product Do not operate without the covers and panels properly installed Do not operate in an atmosphere of explosive gases Safety instructions Read all installation instructions carefully before you plug the product into a power source Terms on product CAUTION A personal injury hazard exists that may not be apparent For example a panel may cover the hazardous area Also applies to a hazard to property including the product itself DANGER A personal injury hazard exists in the area where you see the sign Care of product Disconnect the power plug by pulling the plug not the cord Disconnect the power plug if the power cord or plug is frayed or otherwise damaged if you spill anything into the case if product is exposed to any excess moisture if product is dropped or damaged if you suspect that the product needs servicing or repair and whenever you clean the product Ground the product Plug the three wire power cord with grounding prong into grounded AC outlets only If necessary contact a licensed electrician to install a properly g
59. n for your LocalTalk connectors and cables for details Note LocalTalk is sometimes referred to as AppleTalk LocalTalk refers to the physical connection AppleTalk is the protocol 2 16 Phaser 480X Color Printer Getting Set Up 2 Connecting to a single computer Follow these steps if you are connecting the printer directly to your computer via LocalTalk 1 Make sure that the printer is turned off before making any LocalTalk connections 2 Connect the short cable of a LocalTalk connector to your computer s LocalTalk port 3 Connect the short cable of a second LocalTalk connector to the printer s LocalTalk port 4 Connect a LocalTalk cable between the two LocalTalk connectors you have just attached to your computer and your printer 8849 19 Note If your LocalTalk connectors require an external terminator see the illustration on the previous page make sure that the last device on either side of the network has a terminator inserted into its LocalTalk connector If you have no other connections to make read ahead to Turning on the printer on page 2 19 User Manual 2 17 2 Getting Set Up Parallel connection 1 Connect a parallel interface cable to your computer and to the printer s parallel port Serial RS 232 scsi O Loera O Status JaOES a 9237 02 If you have no other connections to ma
60. nd around the rack that holds the transfer roll tray 4 12 Phaser 480X Color Printer Caring for Your Printer 4 Quick Complete 9 Paper clamp bar ening Clean the paper clamp bar using the cleaning pads that were shipped with the cleaning kit a Use the black rubber belt to move the paper clamp bar b Position the paper clamp bar directly over the platen of the three rollers the platen is the middle black roller User Manual 4 13 4 Caring for Your Printer c Dampen the small end of the cleaning pad with isopropyl alcohol 9c 9237 14 d Place the wide end of the cleaning pad foam side down on the platen beneath a paper clamp 9237 15 4 14 Phaser 480X Color Printer Caring for Your Printer 4 Gently press the clamp lever down with your finger to open the clamp Slide the small end of the pad through the open clamp wiping side to side Repeat for all four clamps then discard the cleaning pad 9237 16 User Manual 4 15 4 Caring for Your Printer Quick Complete 10 Transfer Roll Tray ao T Remove the transfer roll from the tray and wipe the inside of the tray using the lint free cloth moistened with isopropyl alcohol When the tray is dry put the transfer roll back into the tray 11 Install the transfer roll tray Place the transfer roll tray back into the printer press down gently on the handles so that the endcaps click into place 12 C
61. nd the LaserWriter 8 x driver Complete information on using the Phaser 480X GX driver and the LaserWriter 8 x driver can be found on the CD ROM through the Internet or on HAL and EuroHAL the Tektronix automated fax systems Refer to If you need help on page 6 1 for details User Manual 3 3 3 Printing Printing from a PC Windows 1 2 Note Make sure that the Windows printer driver has been installed Click on the Printer Setup command from the File menu or the similar command in your application Select Tek Phaser 480X TekColor from the list If you have previously set the printer as the default printer it will already be selected on the list Use the Setup dialog box to select the paper size and other printing options Click on the Options button to display the Options dialog box a Click on the Printer Features button to display the Tektronix Printer Features dialog box Use the Tektronix Printer Features dialog box to select TekColor color corrections and media type Paper or Transparency Use the Combine Separations check box if you are printing color separations from one of the supported applications and you want to print the separations as a single file Once you mark the check box you can select your application from the pulldown list Make sure that you load the same type of media in the paper tray that you select in the printer driver Failure to do so will result in a ruined image
62. network port Click the Network button The Printers Network Connections dialog box appears Fill in each item according to the printer s configuration page then click OK Refer to Windows documentation for details or ask your network administrator for help Getting Set Up 2 Note The printer s configuration page contains the information you need to set up the printer port Refer to Configuration page on page A 3 to print the configuration page f Click on OK in the Connect dialog box and close the Printers dialog box Macintosh drivers The Tektronix CD ROM and the Macintosh Printer Drivers diskette include two Macintosh printer drivers that allow you to select page sizes media type and TekColor color corrections for a Phaser 480X printer m Use the Phaser 480X driver if you are using System Software 7 0 and later The Phaser 480X driver is a Tektronix modified version of Apple s LaserWriter 7 1 2 printer driver If you are using System Software 7 5 and QuickDraw GX you must disable QuickDraw GX before using this driver the Phaser 480X driver does not work with QuickDraw GX m Use the Phaser 480X GX driver if you are using QuickDraw GX and System Software 7 5 or later The Phaser 480X GX driver works with QuickDraw GX applications and with non QuickDraw GX applications Note Information on installing and using the Phaser 480X GX driver can be found on the CD ROM through the Internet or on HAL and EuroHAL the
63. nformation When you turn on the printer it executes the Sys Start file if the printer s rear panel Switch 5 is in the down position When Switch 5 is in the up position the file does not execute Guidelines for connecting SCSI disks The printer can support up to seven external disks connected at one time When connecting a hard disk to the printer follow these guidelines You must turn on the disk s before you turn on the printer m The printer must always be at one end of the chain with a terminator at the other end With multiple disks each disk must have a unique SCSI ID number Do not turn on the printer or disk until each disk has a unique number With multiple disks only one disk can contain a Sys Start file Phaser 480X Color Printer Expanding Your Printing System B Connecting one disk Make sure that the computer printer and external disk are turned off before you connect or disconnect the SCSI cables 1 Printer with a built in SCSI terminator 2 Printer s SCSI port 3 External disk SCSI port 4 Terminator not required if the disk has a built in terminator TLE 8849 51 Each disk must have a unique SCSI ID number Do not turn on the printer or disk until each disk has a unique number Turn on the external disk before turning on the printer User Manual B 5 B Expanding Your Printing System Connecting multiple dis
64. nformity with the following standard s or other normative document s For the Safety of Information Technology Equipment including EC EN60950 Electrical Business Equipment For the Limits and methods of measurement of radio Interference EC EN55022 characteristics of Information Technology Equipment CISPR 22 For the The Generic Immunity Standard for electrical and EC EN50 082 1 electronic apparatus intended for use in the residential commercial and light industrial environment following the provision of the Low Voltage Directive 73 23 EEC the Electromagnetic Compatibility Directive 89 336 EEC and the law governing the operation of radio frequency equipment HFfG 9 August 1949 Phaser 480X Color Printer Regulatory Information D FCC Class B device for 110 VAC equipment The equipment described in this manual generates and uses radio frequency energy If it is not installed and used properly in strict accordance with Tektronix instructions it may cause interference with radio and television reception This equipment has been tested and verified to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interferences in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference
65. onix Shortcut Tektronix Go Tektronix User Manual 6 1 6 Troubleshooting Customer Support Hotline If your problem is not resolved after first trying the suggestions in this chapter call the Tektronix Customer Support Hotline in the United States and Canada at 1 800 835 6100 from 6 00 am to 5 00 pm PST For technical support outside the United States and Canada contact your local Tektronix dealer or Tektronix sales representative Printer service If your printer needs service call 1 800 635 6100 in the United States from 6 00 am to 5 00 pm PST Outside the United States contact your Tektronix dealer or local Tektronix office The Tektronix Bulletin Board Service The Tektronix Bulletin Board Service BBS is available for direct downloading of the latest versions of printer drivers utilities and files If you have a Macintosh or PC communication software and modem you can call the system and use the menus to locate and download the files you want To access the BBS 24 hours a day 7 days a week call 503 685 4504 For a detailed instruction guide on system requirements terminal settings protocol modem how to connect to our BBS and how to download files request a document catalog from HAL the Tektronix automated fax system Refer to Using the automated fax systems on page 6 4 for instructions on using HAL 6 2 Phaser 480X Color Printer Troubleshooting 6 Downloading files from the Tektronix
66. ore information Refer to the Phaser 480X Drivers and Utilities Printing Reference for detailed information 2 20 Phaser 480X Color Printer Getting Set Up 2 Installing a driver on your computer Packaged with your printer are the Phaser 480X compact disk CD ROM for platforms with a CD ROM drive or if your computer does not have a CD ROM drive optional PC and Macintosh diskettes The CD ROM and diskettes contain drivers and utility files that let you select between media type color corrections and other features In addition the CD ROM contains other software for use with your printer online help information for PC users running DOS and installation and use of the Phaser 480X GX driver for Macintosh users If your computer does not have a CD ROM drive and you need to order the optional diskettes refer to the table in Chapter 5 for the order number For complete details on the contents of the Phaser 480X CD ROM and diskettes and how to use them refer to the Phaser 480X Drivers and Utilities Printing Reference which is shipped with the printer PC Microsoft Windows driver The Phaser 480X CD ROM and diskettes include a Tektronix driver for Windows 3 1 for this printer To use Microsoft Windows applications with this printer install the driver on your PC 1 Start Windows on your PC 2 Insert the Tektronix CD ROM into the CD ROM drive or the Tektronix Windows 3 1 Driver and Printer Utilities diskette into your computer s d
67. own the lever under the fastener then slide the tie wrap out through the fastener s opening 5 Remove all packing material from inside the printer Caution Do not cut the tie wraps to remove them you will need them for repacking Save all packing material in case moving or subsequent shipment is necessary 2 6 Phaser 480X Color Printer Getting Set Up 2 Loading the transfer roll Note To ensure the best print quality load the transfer roll in an area that is free of dust and dirt 1 Unwrap the new transfer roll and position it in the following manner so that the take up core the empty side is closest to you and the supply core the full side is farthest away from you 2 Insert the four endcaps a Insert the black endcap into the left side of the supply core b Insert a green endcap into the right side of the supply core c Insert the green endcap into the right side of the take up core d Insert a gray endcap into the left side of the take up core e Make sure that the tabs on the endcaps fit snugly into the notches 8849 06 User Manual 2 7 2 Getting Set Up 3 Load the transfer roll into the tray The front of the tray is marked FRONT SIDE OF PRINTER a Place the supply core into the back of the tray b Place the take up core into the front of the tray c Make sure that the endcap axles are pressed firmly into the openings on the transfer roll tray
68. pefaces 3 17 Downloading fonts 3 18 Screen fonts 3 18 Printing hints 3 19 4 Caring for Your Printer Overview 4 1 Cleaning isimportant 4 1 Cleaning kit contents 4 3 Important 4 4 Cleaning the printer 4 5 Replacing the transfer roll 4 17 5 Supplies and Accessories Tektronix supplies the mark of quality 5 1 Ordering information 5 1 vi Phaser 480X Color Printer Troubleshooting If you need help 6 1 Problems and solutions 6 7 Clearing ajam 6 9 If you can t make a print 6 12 Media handling problems 6 15 Problems with image size and position 6 16 Print quality problems 6 17 The startup page prints although you disabled it 6 18 Error messages on the startup page 6 18 Front and Rear Panels Rear panel 7 1 Phaser 480X rear panel switches 7 2 Front panel 7 4 Technical Notes Startup and configuration pages A 1 Enabling disabling the startup page A 1 Configuration page A 2 Printer ports A 3 Parallel port A 3 Ethernet port A 4 Specifications A 5 Expanding Your Printing System Upgrade kits B 1 Advantages of adding memory B 2 Adding a hard disk for font storage B 3 User Manual vii viii Moving Your Printer Changing the line voltage C 1 Repacking your printer C 2 Regulatory Information Canadian EMC Electromagnetic Compatibility regulatory standards D 1 Declaration of conformity for 220 VAC equipment D 2 FCC Class B device for 110 VAC equipment D 3 Material Safety Data Sheet D 4 Index Phaser 480X Colo
69. ption Supplies Transfer rolls 016 1241 00 Universal Black 650 images 016 1243 00 4 Color A A4 210 images 016 1244 00 Universal 3 Color 215 images 016 1245 00 Universal 4 Color 160 images Paper 016 1246 00 A size U S Letter 100 sheets 016 1247 00 A4 size Metric Letter 100 sheets 016 1248 00 B size Tabloid 100 sheets 016 1249 00 A8 size Metric Tabloid 100 sheets 016 1250 00 Tabloid Extra 100 sheets Transparency 016 1179 00 A size U S Letter 50 sheets 016 1180 00 A4 size Metric Letter 50 sheets Media Kits Z480FSS Letter size media startup kit ZA80FSS Opt 1 Metric media configuration for the startup kit Universal transfer rolls are used with large and small format media t 4 Color A A4 transfer rolls are used only with small format media Phaser 480X Color Printer Supplies and Accessories 5 Phaser 480X Supplies and Accessories cont d Order number Description Accessories 436 0272 00 Optional paper tray for A and A4 media 436 0271 00 Standard paper tray for A3 B and Tabloid Extra media 016 1287 01 Cleaning kit 016 1277 00 Transfer roll tray and 4 endcaps 063 2266 00 Phaser 480X Printer Drivers and Utilities diskettes 063 2448 00 Phaser 480X CD ROM Interface 012 1214 00 Cable parallel interface for PC equipment 011 0160 00 AAUI to Ethernet Adapter 10Base5 THICK 011 0161 00 AAUI to Ethernet Adapter 10Base2 COAX or THIN 011 0162 00 AAUI to Ethernet Ad
70. r Printer Chapter Introduction All about the Phaser 480X The Phaser 480X Color Printer is the latest model of Tektronix large format dye sublimation printer Dye sublimation technology produces photorealistic continuous tone images ideal for graphic arts comping and proofing engineering scientific data analysis and custom photographic image processing applications The Phaser 480X provides fast built in raster image processing hardware with Adobe PostScript Level 2 software Flexible interfaces and networking options make it easy to install in a variety of computer environments User Manual 1 1 1 Introduction Printer features Brilliant colors and resolution The Phaser 480X delivers 256 shades of each primary color at 300 by 300 dots per inch resolution to produce millions of colors Dye sublimation produces brilliant colors with smooth transitions sharp details and accurate textures In addition the Phaser 480X gives you the power of TekColor Photofine and TekColor Dynamic Correction Tektronix proprietary image processing technology m TekColor Photofine image processing sharpens text and fine lines while smoothing shaded fill areas and optimizing image detail m TekColor Dynamic Correction provides an easy way to select the right color correction for your application With built in simulations of aSWOP Specifications Web Offset Publications press commercial press video display and other devices
71. ransfer roll is installed printer Transfer roll is not installed MEDIA There is no media in the tray or the tray Waiting for manual feed Media is ready to feed is not installed COVER The top cover is open The printer does Not applicable Normal operation the top not print while the cover is open cover is closed TRANSFER Transfer roll is used up or there is not A A4 transfer roll is installed Normal operation the ROLL enough of the transfer roll left for the with B A3 WB media Part transfer roll is ready for use print job of the image will be lost 7 4 Phaser 480X Color Printer Appendix A Technical Notes Startup and configuration pages You can print out a startup page and a configuration page that contain useful information about your Phaser 480X If you disable the startup page keep a copy near the printer for easy access to the information Enabling disabling the startup page When you receive your printer from Tektronix the startup page is disabled However when you want information such as the printer name the number of pages printed or available ports you can enable the startup page The Phaser 480X CD ROM and diskettes include utilities for PCs STARTPG PS and NOSTRTPG PS and for Macintoshes LaserWriter Utility For detailed instructions on enabling and disabling the startup page refer to the Phaser 480X Drivers and Utilities Printing Reference Even if the startup page is enabled you can power up or r
72. red in certain jurisdictions Apple Macintosh LaserWriter AppleTalk LocalTalk and EtherTalk are registered trademarks of Apple Computer Inc CorelDRAW is a trademark of Corel Systems Incorporated QuarkXPress is a registered trademark of Quark Incorporated UNIX is a registered trademark of UNIX System Laboratories Inc Times Helvetica and Palatino are trademarks of Linotype Hell AG and or its subsidiaries ITC Avant Garde Gothic ITC Bookman ITC Zapf Chancery and ITC Zapf Dingbats are registered trademarks of International Typeface Corporation The printer contains an implementation of the LZW algorithm licensed under U S Patent 4 558 302 Other marks are trademarks or registered trademarks of the companies with which they are associated PANTONE Colors generated by the Phaser 480X Color Printer are four color process simulations and may not match PANTONE identified solid color standards Use current PANTONE Color Reference Manuals for accurate colors PANTONE Color simulations are only obtainable on these products when driven by qualified Pantone licensed software packages Contact Pantone Inc for a current list of qualified licensees Pantone Inc s check standard trademark for color reproduction and color reproduction materials Pantone Inc 1988 Users safety summary Terms in manual CAUTION Conditions that can result in damage to the product WARNING Conditions that can resu
73. removing the paper from the paper tray and the transfer roll tray from the printer always set them aside on a clean dust free surface High grade isopropyl alcohol m Itis best to use the purest isopropyl alcohol available to you 90 99 pure It can be purchased at your local pharmacy shipping regulations prohibit supplying alcohol with the printer Pour isopropyl alcohol from its container into the plastic bottle supplied in the cleaning kit Caution Never use rubbing alcohol because it can contain oils that leave undesirable residue on the printer parts Drying time Make sure to leave enough time for the printer to dry generally 5 minutes before making a print Careful handling Avoid touching the rollers with your fingers oil from your hands can contaminate the rollers and cause printing problems 4 4 Phaser 480X Color Printer Caring for Your Printer 4 Cleaning the printer Quick Complete Cleaning Cleaning Vv Quick Complete Cleaning Cleaning Vv 4 1 Outside surfaces Clean the outside surfaces of the Phaser 480X using a soft cloth and a non abrasive cleanser Cleaning the paper pick roller Clean the paper pick roller hidden under and in front of the paper guide by using the cleaning sheet included in the cleaning kit a Remove all paper from the paper tray set it aside on a clean dust free surface replace the plastic cover on the paper tray b While pressing down on the metal load lever p
74. rinter s power up self test can detect problems that do not necessarily make the printer completely inoperable Examples of these non fatal errors include faulty printer ports and some memory failures If the printer detects a non fatal error at power up the startup page prints even if you have disabled it In this case the page contains one or more of the error messages listed in the table Error messages on the startup page Depending on your needs you may not need to call for service immediately Error messages on the startup page The startup and configuration pages contain useful information for troubleshooting For more information on the startup and configuration pages refer to Appendix A Technical Notes Error messages on the startup page Message Description Serial Port failed The named port is not working Other ports can still be used Parallel Port failed LocalTalk Port failed Ethernet Port failed SCSI Port failed DRAM SIMM x failed One of the optional additional memory SIMMs is not working In this message x indicates the number of the SIMM that failed 2 3 or 4 Since the printer s base memory is still working the printer can still be used but large image files may not print and throughput may suffer 6 18 Phaser 480X Color Printer Chapter Rear panel Front and Rear Panels Status indicator 2 Rear panel switches
75. roHAL information systems at 1 800 835 6100 For instructions on using these systems refer to Using the automated fax systems on page 6 4 Tektronix supplies and drivers Always use Tektronix supplies to ensure the highest quality prints and printer performance Tektronix print drivers provide extensive control of print features Getting the largest printed picture To get the largest printed picture keep in mind the following m The area of paper that the Phaser 480X prints on is smaller than the paper size refer to Margins and print area on page 3 12 for more details You may have to adjust the margins in your application software m Use a Tektronix Phaser 480X driver to get the largest print image areas Refer to the Phaser 480X Drivers and Utilities Printing Reference Relative port speed Ethernet is the fastest port followed by the parallel port the LocalTalk port then the serial port User Manual 3 19 3 Printing 3 20 How long does it take to make a print The total print time depends on the following Image complexity Image size Type of port used Printer s memory configuration 112 Mbyte configuration is fastest Printer s paper marking speed the time it takes the printer to put the dye into the paper once it has received the processed image Of these elements only memory configuration and paper marking speed are predictable the others vary greatly depending on memory configura
76. rom HAL the Tektronix automated fax system Refer to Using the automated fax systems on page 6 4 for instructions on using HAL Requirements for adding a hard disk To connect an external disk to your Phaser 480X you need these items m ASCSI peripheral cable for each disk The printer uses a 50 pin connector m One SCSI cable terminator unless your disk has an internal terminator Initialization Unless the disk is already formatted for operation with a PostScript printer you have to format and then initialize the disk after connecting it to the printer The Tektronix CD ROM and the Phaser 480X diskettes contain utilities to help you format and initialize the disk and download fonts to it For instructions on how to use the utilities refer to the Phaser 480X Drivers and Utilities Printing Reference SCSI ID number The printer s SCSI number is 7 Valid ID numbers for the external disk are 0 through 6 Termination The Phaser 480X has an internal terminator User Manual B 3 B Expanding Your Printing System B 4 Startup file You may load a startup file called Sys Start onto your external disk You can use the Sys Start file to customize printer operation For example you can set the printer s color correction mode or load fonts into the printer s memory The CD ROM or diskettes include utility files that enable and disable the Sys Start file refer to the Phaser 480X Drivers and Utilities Printing Reference for more i
77. rounded outlet Symbols as marked on product DANGER high voltage Protective ground earth terminal Use caution Refer to the manual s for information A WARNING If the product loses the ground connection usage of knobs and controls and other conductive parts can cause an electrical shock Electrical product may be hazardous if misused Phaser 480X Warranty Tektronix warrants that the Phaser 480X will be free from defects in materials and workmanship for a period of one 1 year from the date of shipment If the Phaser 480X proves defective during its respective warranty period Tektronix at its option will either repair the defective product without charge for parts and labor or provide a replacement in exchange for the defective product This warranty applies only to products returned to the designated Tektronix depot or the Tektronix authorized representative from which the product was originally purchased For products returned to other locations Customer will be assessed the applicable service charge The above limitation shall not apply within the European Economic Area where products may be returned for warranty service to the nearest designated service depot regardless of the place of purchase In order to obtain service under this warranty Customer must provide the applicable office of Tektronix or its authorized representative with notice of the defect before the expiration of the warranty period and
78. rward and facing outward as shown Caution The rubber cushions protect the thermal head If they are positioned incorrectly the thermal head will be damaged in shipping 8 Replace the transfer roll tray inside the printer 9 Close the top cover the thermal head must be resting on the rubber cushions 10 Secure the top cover closed Use masking tape C 4 Phaser 480X Color Printer Moving Your Printer C 11 Repack the printer in the Tektronix shipping box Keep the printer level when moving 8849 50 User Manual C 5 Appendix D Regulatory Information Canadian EMC Electromagnetic Compatibility regulatory standards u This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications m Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limits applicables aux appareils num riques de la classe B prescrites dans le R glement sur le brouillage radio lectrique dict par le ministere des Communications du Canada User Manual D 1 D Regulatory Information Declaration of conformity for 220 VAC equipment D 2 Tektronix Inc Color Printing and Imaging Division P O Box 1000 Wilsonville Oregon 97070 1000 U S A declares under our sole responsibility that the product Phaser 480X to which this declaration relates are in co
79. s utility files and online help as well as information for PC users running DOS Macintosh users needing the QuickDraw GX driver and information on fonts and the serial port Wide range of media sizes The Phaser 480X prints on paper and transparency film ranging in size from Letter to Tabloid Extra Tabloid Extra provides enough image area to produce a full two page spread with full edge bleeds Font flexibility Besides its 39 resident fonts the printer accepts Adobe Type 1 Type 3 and TrueType downloadable fonts and a variety of user defined fonts You can download additional fonts as needed or store them on an external hard disk Extensive drivers and utilities Software for Macintosh Windows and workstation platforms are included on the drivers and utilities CD ROM or diskettes that ship with the printer The Macintosh and Windows drivers include the capability for printing color separations showing overprint and trapping information The Phaser 480X utilities also include PhaserPrint for Photoshop a Photoshop plug in that achieves higher printing throughput in bypassing the Macintosh LaserWriter driver For details on the contents of the Phaser 480X CD ROM and diskettes as well as how to use them refer to the Phaser 480X Drivers and Utilities Printing Reference which is shipped with the printer To order Tektronix supplies such as paper transparencies or color transfer rolls refer to the supplies information s
80. se EuroHAL to order a catalog or individual documents in Europe EuroHAL includes many documents some in English and some in other European languages If a local version of the document you want is available EuroHAL will send it in your language Otherwise it will send English documents If you have a tone dial telephone and a fax machine then you can use EuroHAL If your telephone has star and hash mark keys then it can probably use tones ask your local telephone supplier if you are not sure If your telephone does not have these keys or has a dial you will need to buy a tone dialer from your local telephone or electronics shop This small box is held to the phone and will send the standard tones that you need to talk to EuroHAL 1 To use EuroHAL dial one of the numbers listed in the following table Country Numbers Austria 00 44 1628 478 347 Belgium 00 44 1628 478 347 Denmark 00 44 1628 478 347 Finland 990 44 1628 478 347 France 05 90 81 86 Germany 0130 819 220 Holland 09 44 1628 478 347 Italy 00 44 1628 478 347 Norway 0 95 44 1628 478 347 Spain 07 44 1628 478 347 Sweden 0 09 44 1628 478 347 Switzerland 00 44 1628 478 347 UK 01628 478 347 Other countries 44 1628 478 347 where is your country s International Access Code User Manual 6 5 6 Troubleshooting 2 EuroHAL answers and asks which language you want to use For English Press 1 For French Press
81. se the jammed transfer roll The transfer roll or transfer roll tray is not installed Load the transfer roll and the transfer roll tray Transfer roll can t wind because it is torn Replace the transfer roll User Manual 6 7 6 Troubleshooting Troubleshooting Quick Reference cont d Symptom Cause Solution JAM indicator is on cont d Transfer roll does not wind Reload the transfer roll correctly There is a wrinkle or irregularity on the transfer roll Turn the endcaps until the transfer roll is taut or replace the transfer roll with a new one if necessary Paper jam Remove the jammed paper See page 6 9 Correct sized paper is not loaded in the paper tray Load the correct size paper The paper tray is set to a different size than the loaded media Set the paper tray to the correct size set the paper guides on the paper tray to the same size as the loaded media Too much paper is loaded in the paper tray Reduce the amount of paper to below the red line on the paper tray label Transfer roll is wrinkled Transfer roll is not installed correctly Reinstall the transfer roll correctly Dirty separator bar Clean the separator bar See page 4 8 Transfer roll is jammed Transfer roll is not installed correctly Make sure that the transfer roll is installed correctly Dirty platen or pinch rollers Clean the platen and
82. selecting Paper and printing on transparency causes washed out colors selecting Transparency and printing on paper causes over saturated dark colors If the Printer Features button does not appear in the Options dialog box the Tektronix Windows driver probably is not installed or the Phaser 480X has not been selected For details on the Tektronix driver refer to the Phaser 480X Drivers and Utilities Printing Reference 3 4 Phaser 480X Color Printer Printing 3 Printing from a Unix or VMS workstation You send files from your workstation to the Phaser 480X as you would to any PostScript printer for example the Apple LaserWriter II NTX Workstation users can print from any application that generates PostScript Level 1 or 2 For Unix and VMS environments Tektronix offers PhaserPrint which provides fast raster screen copy printing to Tektronix color printers PhaserPrint also provides a graphical user interface for push button control of Tektronix printer features PhaserPrint software is available for these workstations Workstations Operating systems Sun SunOS 4 1 3 Solaris 2 3 2 4 SGI IRIX 4 0 1 5 2 5 3 HP 9000 700 800 HPUX 9 05 IBM RS 6000 AIX 3 2 DECstation Ultrix 4 0 4 4 DEC Alpha AXP OSF 1 1 3 3 0 Note Tektronix offers a similar solution for DEC OpenVMS VAX and DEC OpenVMS AXP PhaserPrint works with the workstation s native spooling system to print PostScript files an
83. sing Align the arrow with the arrow next to the desired paper or transparency size Select from A U S Letter A4 Metric Letter A3 Metric Tabloid B Tabloid and WB Tabloid Extra 3 10 Phaser 480X Color Printer Printing 3 Loading paper and transparencies You load the paper tray with paper and transparencies in the same way 1 Pull the paper tray out of the printer and remove the plastic cover 2 On the paper tray set the correct size by adjusting the paper guides on the sides and rear of the tray Refer to Setting paper and transparency size on page 3 8 for details 3 Load paper or transparencies into the paper tray with the printing side down the paper s non printing side is marked with Tektronix the transparency s non printing side is marked with This Side up a While pressing down on the tab of the metal plate place the paper or transparencies printing side down into the tray b Make sure that the paper or transparencies are inserted evenly and the hooks are positioned over the left and right corners of the media c Do not fill past the red line on the left inside wall of the paper guide 8849 55 4 Replace the plastic cover on the paper tray 5 Insert the paper tray into the slot in the front of the printer and push it in until it stops User Manual 3 11 3 Printing Margins and print area When the printer places an image on paper the image print area is a bit small
84. sure that you are using Tektronix paper for the Phaser 480X You can achieve excellent results with Tektronix supplies they are tested and guaranteed to work with Tektronix printers Streaks or spots appear on prints m Make sure that the paper or transparency film is clean see Handling paper and transparencies on page 3 7 m Make another print If the problem persists clean the thermal head For cleaning information see Chapter 4 Caring for Your Printer The image prints in black and white instead of color m Make sure that a color transfer roll is installed in the printer m If you have a Macintosh make sure that you are using the Phaser 480X driver or the latest Apple LaserWriter printer driver version 6 0 7 or higher that supports color PostScript m Make sure that Color Grayscale is selected in the Print dialog box Some applications require printer description files to print in color Make sure that these files are properly installed For information refer to the Phaser 480X Drivers and Utilities Printing Reference m Ifyou have a PC be sure to use a driver that supports color PostScript If you are using Windows 3 1 use the Phaser 480X driver and make sure that the Color box in the Options dialog box is checked For information on the drivers refer to the Phaser 480X Drivers and Utilities Printing Reference User Manual 6 17 6 Troubleshooting The startup page prints although you disabled it The p
85. ties Printing Reference User Manual 3 15 3 Printing Using color sampler charts provided on the CD ROM and diskettes The printer s CD ROM and diskettes contain color sampler charts for CMYK cyan magenta yellow and black RGB red green and blue HSB hue saturation and brightness and PANTONE Colors The charts consist of colored rectangles and coordinate values Print out the appropriate chart for your application and use the coordinate values to select colors within an application For example your printer can produce PANTONE approved process color simulations Use the PANTONE Color sampler chart to select the process color values within software applications that support PANTONE Colors For details on printing the charts refer to the Phaser 480X Drivers and Utilities Printing Reference 3 16 Phaser 480X Color Printer Fonts resident typefaces Courier Courier Bold Courier Oblique Courier Bold Oblique MC Avant Garde Gothic Book ITC Avant Garde Gothic Book Oblique ITC Avant Garde Gothic Demi ITC Avant Garde Gothic Demi Oblique ITC Bookman Light ITC Bookman Light Italic ITC Bookman Demi ITC Bookman Demi Italic Helvetica Helvetica Bold Helvetica Oblique Helvetica Bold Oblique Helvetica Condensed Helvetica Condensed Bold Helvetica Condensed Oblique Helvetica Condensed Bold Oblique Helvetica Narrow Helvetica Narrow Bold Helvetica Narrow Oblique Helvetica Narrow Bold Oblique New
86. tion and the type of image you are printing However the Phaser 480X PostScript interpreter combines very fast image processing and communication with sophisticated memory management to keep the total print time to a minimum For details on the printer s paper marking speed refer to Specifications in Appendix A Phaser 480X Color Printer Chapter Caring for Your Printer Overview Cleaning is important This chapter describes how to care for your printer to keep it in peak operating condition By performing regular cleaning you can ensure that your printer produces the highest quality prints Regular cleaning also helps prevent paper jams smudged prints skewed images and misregistration If you clean the printer at intervals suggested in this chapter you will experience improved print quality less downtime and fewer paper handling problems Cleaning the Phaser 480X is divided into two types of procedures m Quick cleaning Basic cleaning to be done every time you change the transfer roll Complete cleaning Thorough cleaning to be done every 6 months or 2 000 prints or as needed for the highest print quality Refer to the table on the next page for a list of the printer components included in Quick Cleaning and Complete Cleaning You can also look at the procedures for cleaning each component they are marked to indicate Quick Cleaning and or Complete Cleaning in the following manner Quick Complete Cleaning Cl
87. tly because the oil from your fingers can contaminate the rubber and cause printing problems Use a cloth or gloves if you need to rotate the rollers 2 If the transfer roll or paper is wound on a roller turn the green knob to rotate the rollers and free the jammed paper or transfer roll 3 Lift out the transfer roll tray Check the roll for tears and wrinkles If the roll is damaged replace it with a new one Straighten the roll and make sure that the axles on the endcaps are set snugly into the tray refer to Replacing the transfer roll on page 4 17 User Manual 6 9 6 Troubleshooting 4 To check the paper clamp bar pull on the black rubber belt until the paper clamp bar is positioned over the label Position paper clamp bar HERE to clear a paper jam If the paper clamps are holding any paper this is the cause of the jam Position paper clamp bar HERE to dears a Paper jam se we a 8849 46 Caution Do not force or pull the jammed paper out of the paper clamps This will damage the printer You must first release each paper clamp and gently remove the paper 5 If the paper clamps are holding any paper squeeze each clamp open and gently remove the paper Always start at one end and work toward the other to avoid tearing the media do not start in the middle Always support the paper clamp bar with your hand when opening the clamps otherwise you could damage it 8849 63 6 10 Phaser 480X Co
88. tor Frame Gnd 17 Printer Frame ground SGnd 14 16 33 Printer Signal ground Ethernet port A 4 If you ordered your printer with the network option you received the Network Utilities diskettes and the Network Utilities for Phaser Color Printers manual Refer to that manual for complete information on Ethernet Phaser 480X Color Printer Specifications Technical Notes Temperature Operating 15 C to 30 C 59 F to 86 F Non operating 0 C to 35 C 32 F to 95 F Storage without paper transparencies or transfer roll 20 C to 55 C 4 F to 131 F Humidity Operating 10 to 80 Relative Humidity non condensing Non operating 10 to 80 Relative Humidity non condensing Altitude Operating 0 to 3 048 m 0 to 10 0000 ft Non operating 0 to 9 144 m 0 to 30 000 Primary voltage ranges 90 132 VAC 110 VAC nominal 180 264 VAC 220 VAC nominal Frequency range 47 to 63 Hz Primary fusing 110 VAC 15 Amps 220 VAC 6 3 Amps Not user accessible Heat dissipation Idle 150 Watts Maximum 600 Watts Dimensions Height 340 mm 13 4 in Depth 570 mm 22 4 in Width 520 mm 20 5 in Weight 42 kg 93 Ibs User Manual A A Technical Notes Printing 300 x 300 dots per inch Print speed paper marking speed The speeds listed in the following table represent the printer s paper marking speed the time it takes the printer to put the dye on the paper after it has
89. ut turn the power off and on again If the ERROR indicator is still on after the power up sequence your printer requires service See If you need help on page 6 1 for telephone information 6 14 Phaser 480X Color Printer Troubleshooting 6 Media handling problems Frequent paper picking errors Be sure to fan the paper or transparencies before installing them in the paper tray This is especially important for transparencies because they tend to stick together Make sure that the printer is cleaned regularly perform Quick Cleaning every time you change the transfer roll and Complete Cleaning every 6 months or 2 000 prints or as needed Refer to Chapter 4 Caring for Your Printer Media is picked but does not advance m Ifthe media only partially advances in the paper tray clean the paper feed roller See page 4 9 m Ifthe media advances through the printer but stops as it is exiting clean the transport roller The transport roller is cleaned at the same time as the pick roller when you use the cleaning sheet on the paper tray For detailed instructions refer to page 4 5 Frequent paper jams m Make sure that you use the Tektronix paper and transparency film that are listed in the supplies information Tektronix does not support or guarantee the results of non Tektronix supplies in Tektronix printers m Do not overfill the paper tray m Make sure that you close the paper guide after clearing a paper jam or clean
90. zes in the Page Setup dialog box use the pop up menu to the right of the standard LaserWriter page sizes Phaser 480X Color Printer Printing 3 Note Ifyou are using the standard LaserWriter driver select U S Letter A4 Letter Tabloid A3 Tabloid or Tabloid Extra paper sizes b Click the TekColor button in the Print dialog box to open the TekColor Options dialog box in which you can select the TekColor color corrections and media type options If you are printing color separations from one of the supported applications you can use the Combine Separations option to print the separations as a single file For more details on the driver refer to the Phaser 480X Drivers and Utilities Printing Reference Note Make sure that you load the same type of media in the paper tray that you select in the printer driver Failure to do so will result in a ruined image selecting Paper and printing on transparency causes washed out colors selecting Transparency and printing on paper causes over saturated dark colors The CD ROM and the Macintosh Printer Utilities diskette contain the PhaserPrint plug in file for use with Photoshop and Phaser 480X printers Use this plug in within the Photoshop application to improve the image data transfer time from your Macintosh to your printer For instructions on installing and using PhaserPrint refer to the Phaser 480X Drivers and Utilities Printing Reference Using the GX driver for the Phaser 480X a

Tektronix 480X User's Manual

Contents

Download Pdf Manuals

Related Search

Related Contents