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Polycom DOC2559B User's Manual
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1. on page 1 20 2 Ensure that the cables from the Main that supplies electricity to the DC power units are OFF or disconnected 3 Remove the transparent plastic caps on the terminal block 4 Using the two wires of an 10 AWG cable running from the DC power distribution unit connect the black wire into the 48 VDC terminal block and the red wire to the RTN terminal block e A10AWG cable must be used to connect the mains with the RMX 4000 DC AN Power Rail Module e The supply wires for DC version must be terminated using quick connectors e Extension cords may not be used ESD connector Ground connector Circuit breaker ON position e KH eec 5 Geet EE Cen d Blank panel Circuit breaker OFF 48 VDC 8 position RTN The center PRM slot module is fitted with a blank panel and the slot cannot be used on a system with DC Voltage Chapter 1 Hardware Description 5 Connect the green or green yellow wire to the system single point M6x15 Ground bolt AN The rating of the protective earthing conductor should be a minimum of 10AWG If the unit is rack mounted the single point ground on the MCU must be connected to the rack with a single conductor and fixed as to prevent loosening When using bare conductors they must be coated with an appropriate antioxidant compound before crimp connections are made Tinned solder plated or silver plated connectors do not have to be prepa
2. 2 16 Replacing the RTM LAN AAA 2 17 Replacing the Fabric Switch Module FSM 4000 2 18 Hardware Description This Hardware Guide provides information on the RMX 4000 and its components This system utilizes a modular universal slot platform whose components are designed for high performance capacity and reliance Main Features The Polycom RMX 4000 offers the following features Linux based Chassis based on the ATCA standard Built in redundancy hot swappable parts Physical separation between management and signaling networks with high speed switching fabric on the media boards increasing system bandwidth Support for standard network interfaces IP ISDN and LAN and large number of ports H 323 SIP video PSTN and ISDN New hardware technologies High availability redundancy on line upgrading and dynamic resource allocation Easy integration of conference elements into external network management Enhanced Continuous Presence multi image video IVR Interactive Voice Response module Resilient multipoint conferencing Polycom Lost Packet Recovery LPR Chapter 1 Hardware Description RMX 4000 Specifications Table 1 1 Polycom RMX 4000 Specifications Physical SE 19 48 26 cm 15 74 40 cm Media Protocols G 711 G 719 G 722 722 1 G 729A G 723 1 Siren14 Siren 22 Power Supply AC Input Range BTU Voltage range 100 240 VAC 14 7 AMP 50 60 Hz BTU output 5120
3. 4000 RTM IP 4000 connections require Ferrite cables when connecting to MPMx cards The RTM IP 4000 card on the rear of the RMX 4000 provides connectivity to all the MCU modules Use the following procedure to replace the RTM IP 4000 card 1 2 3 Ensure that the power switch circuit switch on the RMX 4000 is turned OFF O Remove the cables connected to the card Unscrew the captive screws on the rear panel of the RMX 4000 that secure the RTM IP 4000 card Use the metal ejector levers to pull the RTM IP 4000 card out of its slot in the backplane Carefully slide the RTM IP 4000 card out through the rear panel On the card to be installed move the ejector levers to their fully open position Slide in the replacement RTM IP 4000 card Push the RTM IP 4000 card firmly into the backplane making sure it is properly seated in its slots Ensure that the metal ejector levers are fully retracted into their housings Polycom RMX 4000 Hardware Guide 10 Tighten the captive screws on the rear panel of the RMX 4000 that secure the RTM IP 4000 card 11 Reconnect the cables 12 Turn ON the RMX 4000 Replacing the RTM LAN The RTM LAN card on the rear of the RMX 4000 provides connectivity to all the MCU modules Use the following procedure to replace the RTM LAN card 1 Ensure that the power switch circuit switch on the RMX 4000 is turned OFF O 2 Remove the cables connected to the card 3 Unscrew
4. For first entry installation you must insert the USB key containing the modified IP addresses in USB port on the RMX s back panel For more information about modifying the lan cfg file on the USB key and using 4 the USB key see the RMX 2000 4000 Getting Started Guide Procedure 1 First time Power up on page 2 14 2 AC System Turn ON the power by pressing on the power switch located on the rear panel of the RMX 4000 DC System Turn ON the Main that supplies power to the RMX and then turn ON the circuit breaker on the each of DC power rail modules The parameters in the lan cfg file are uploaded from the USB key to the RMX s memory and applied during the power up sequence System power up sequence may take up to five minutes During the First time Power up the red ERR LED on the RMX s front panel remains ON until both the Management and IP Network Services have been defined When the RMX s configuration is completed including the Management and IP Network Services and if there are no System Errors the green RDY LED on the CNTL module on the RMX s front panel turns ON Remove the USB key Polycom RMX 4000 Hardware Guide RMX 4000 Components On the RMX 4000 components are located on both the front and rear of the MCU as listed in Table 1 8 Polycom RMX 4000 Component Description For more information see the descriptions of the RMX 4000 Front Panel on page 1 23 and RMX 4000 Rear Panel on pa
5. MPMx Table 1 5 summarizes resource capacities of the various cards that can be installed in an RMX Table 1 5 MPMx MPM and MPM Resource Capacity per Resolution Maximum Possible Resources Per Card Resource Type HD720p60 HD 1080p30 Not i 15 Symmetric Applicable HD720p60 HD1080p30 15 Asymmetric CIF H 264 CIF H 263 VSW 4Mbps VSW 6Mbps 10 20 30 40 20 00 RMX memory size is listed in the Administration gt System Information properties box 1 6 Polycom RMX 4000 Hardware Guide MCU Card Configuration Mode Guidelines MPMx and MPM Modes e MPMx and MDM cards installed in the system cannot be used simultaneously Therefore the RMX can operate in either MPM or MPMx Card Configuration Mode e MPMx Mode is the mode in which the RMX operates to fully utilize the increased power and capacity of MPMzx cards e ISDN support is the same as for both MPM MPMx cards e G 719 audio algorithm is not supported with MPMx Card Configuration Mode Selection During Startup Restart When the MCU is started with Version 7 0 x installed and no media cards the RMX is set to MPMx Card Configuration Mode by default when MPM MPMx cards are removed or swapped while the system is running e The switch between Card Configuration Modes occurs during the next restart e Installing or swapping MPM MPMx cards while the system is off will not cause a switch in the Card Configuration Mode when the system is r
6. The airflow of the RMX 4000 is from right to left Be sure that the areas on the left and right side of the system are clear for proper ventilation central office ground The rack must be grounded with two hole compression type connectors using copper conductors tinned or untinned Wire bus bar or braided strap connectors are acceptable When the unit is installed on a rack the rack must be properly grounded to the Polycom RMX 4000 Hardware Guide Placing the RMX 4000 in a 23 Rack 1 Mounting the RMX 4000 on a 23 rack requires that first the handles and then the 19 brackets be removed from the MCU This is shown in Figure 1 4 Figure 1 4 Removing and attaching 19 and 23 brackets After removal attach the 23 brackets as provided in the Rack Installation Accessories kit and re install the handles to the 23 brackets This is shown in Figure 1 5 Figure 1 5 Installing the handles and brackets amp detailed rear view of 23 bracket attachment 3 4 Mount the RMX on top of the rack brackets using the blades or place it on a rack mount shelf with chassis runners Fasten the RMX to the rack with 8 screws into the holes provided on the RMX s front as shown in Figure 1 3 Chapter 1 Hardware Description The airflow of the RMX 4000 is from right to left Be sure that the areas on the left and right side of the system are clear for proper ventilation central office ground The rack mus
7. clerical errors Information in this document is subject to change without notice Cesky Czech Dansk Danish Deutsch German Eesti Estonian English Espanol Spanish EAAnvixn Greek Fran ais French Italiano Italian Islenska Icelandic Latviski Latvian Lietuvi Lithuanian Nederlands Dutch Malti Maltese Magyar Hungarian Norsk Norwegian CE MARK R amp RTTE Directive Polycom UK Ltd t mto prohla uje ze tento RMX 4000 je ve shod se z kladn mi po adavky a dal mi p slu n mi ustanoven mi sm rnice 1999 5 ES Undertegnede Polycom UK Ltd erkl rer herved at f lgende udstyr RMX 4000 overholder de v sentlige krav og vrige relevante krav 1 direktiv 1999 5 EF Hiermit erkl rt Polycom UK Ltd dass sich das Ger t RMX 4000 in bereinstimmung mit den grundlegenden Anforderungen und den brigen einschl gigen Bestimmungen der Richtlinie 1999 5 EG befindet K esolevaga kinnitab Polycom UK Ltd seadme RMX 4000 vastavust direktiivi 1999 5 EU p hin uetele ja nimetatud direktiivist tulenevatele teistele asjakohastele s tetele Hereby Polycom UK Ltd Declares that this RMX 4000 is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Por medio de la presente Polycom UK Ltd declara que el RMX 4000 cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Di
8. the captive screws on the rear panel of the RMX 4000 that secure the RTM LAN card 4 Use the metal ejector levers to pull the RTM LAN card out of its slot in the backplane 5 Carefully slide the RTM LAN card out through the rear panel 6 On the card to be installed move the ejector levers to their fully open position 7 Slide in the replacement RTM LAN card 8 Push the RTM LAN card firmly into the backplane making sure it is properly seated in its slots 2 17 Chapter 2 Component Replacement 10 11 12 Ensure that the metal ejector levers are fully retracted into their housings Tighten the captive screws on the rear panel of the RMX 4000 that secure the RTM LAN card Reconnect the cables Turn ON the RMX 4000 Replacing the Fabric Switch Module FSM 4000 1 2 Ensure that the power switch circuit switch on the RMX 4000 is turned OFF O Loosen the captive screws that fasten the module to the MCU Remove the Fabric Switch Module FSM 4000 Use the metal ejector levers to pull the Fabric Switch Module FSM 4000 out of its slot in the backplane Carefully slide the Fabric Switch Module FSM 4000 out through the front panel On the card to be installed move the ejector levers to their fully open position Slide in the replacement Fabric Switch Module FSM 4000 Push the Fabric Switch Module FSM 4000 firmly into the backplane making sure it is properly seated in its slots Polycom RMX 4
9. used to release or fasten the component s to their slot This ejector lever can be moved to 3 positions e Closed Locked Ejector lever s are gently pushed up against the card s panel and is locked Ensure that the lock catch is in the standard closed position shifted to the right as shown below Closing the Lever Make sure that the lever is in an open position and push card close to the chassis till the lever engages With your index finger holding the handle and your thumb holding the catch fully to left push the card against the chassis whilst closing the lever Use your thumb to insert the card into place by pushing your thumb to A ee be the right and closing the catch into a locked em 7 position Make sure that the lever is locked Unlocking the Lock Catch With your index L finger holding the handle and your thumb shifting the catch to left gently pull the handle away from the chassis until the lever is fully open Handle e Partially Open For card powering down mode Partially open the ejector lever s until the blue HS LEDs on the card and the Control Unit start flashing When the HS LED is constantly lit the card is ina powered down mode and you can remove the card Warning Once the removal sequence is initiated the process cannot be terminated and the HS led flashes when activated e Fully Open In this position the card is released from the MCU housing and can be removed Le
10. with Packet activity 1 Gb Amber ON when 1Gb connection is online flickers with Packet activity Flashes This LED is activated when the MPM MPMx card Hot Swap functionality initiates a power off routine on the MPM MPM x cards ON Power on the RTM ISDN card has been switched OFF This LED is activated by the card when the MPM MPMx s card Hot Swap functionality powers off the MPM MPMx cards Chapter 1 Hardware Description 2 Component Replacement The RMX 4000 is designed with ease of maintenance in mind Most components are swappable and are accessible directly via the front panel or the rear panel tray must be replaced immediately or the temperature spike in the RMX shall initiate a shutdown The RTM IP 4000 RTM ISDN RTM LAN Fabric Switch Module FSM 4000 and the CTNL 4000 are not Hot Swappable System shutdown is required when replacing the RTM IP 4000 RTM ISDN RTM LAN FSM 4000 and the CTNL 4000 1 The MPM MPMx power supplies and Fan tray are Hot Swappable The Fan The following components can be replaced when they are faulty e CNTL 4000 Module see Replacing the CNTL 4000 Module on page 2 4 e AC Power Supply Modules see Replacing an AC Power Supply Module on page 2 5 e AC Power Entry Modules see Replacing an AC Power Entry Module PEM on page 2 6 s DC Power Rail Modules see Replacing a DC Power Rail Module PRM on page 2 7 e Fan drawer see Replacing the Fan Drawe
11. 00 Do not insert a different type of power supply than the current type installed on your system 1 Unscrew the captive screws on the front panel of the Power Supply unit that secures the unit to the chassis 2 Using your right hand press your thumb on the pressure latch and with your fingers inserted in the hand grip on top pull the Power Supply unit out RMX 4009 Place thumb Finger grip here 2 5 Chapter 2 Component Replacement 3 Carefully slide the Power Supply unit out from the front slot 4 Slide in the replacement Power Supply unit 5 Push the Power Supply unit firmly into the Backplane making sure it is properly seated in its slot and that the latch is in a locked position 6 Tighten the captive screws on the front panel of the Power Supply unit to the chassis Replacing an AC Power Entry Module PEM On the rear of the RMX three AC PEM s are fitted each with their own power cord Use the following procedure to replace a Power Entry Module PEM Please verify the type of PEM used on your RMX 4000 Do not insert a PEM of vc a different type on your system 1 Unplug the Power cord connected to the failed PEM unit 2 Unscrew the captive screws on the rear panel of the PEM unit that secures the unit to the chassis 3 Using the handle fitted to the PEM pull the PEM unit out 2 6 Polycom RMX 4000 Hardware Guide 4 Carefully slide the PEM unit out from the rear slot Slide in th
12. 000 Hardware Guide 8 Ensure that the metal ejector levers are fully retracted into their housings 9 Tighten the captive screws on the rear panel of the RMX 4000 that secure the Fabric Switch Module FSM 4000 10 Turn ON the RMX 4000
13. 8DC SELV Power 1 19 Types of DC Circuit Breakers installed on the AKT A 1 20 Connecting Cables on the RMX AO 1 21 Firstime OV get 1 22 Table of Contents RMX 4000 OI OCT ege 1 23 KMX A000 Front Pane ee 1 23 RMX 4000 Rear Tanel aresep aai 1 27 PI MEI AOOO eer ee E 1 28 PEVAO ORN E 1 30 ISDN PSTN Clock Source woo ccccceesseeeeeeeeesseeeeeeessaees 1 31 Ia RR E E 1 31 AC Power Entry Module PEM A 1 32 DC Power Rail Module seseina errr eT nrc renter rer 1 32 Component Slot Allocation 200 ee eeceeseesceeeseeceeeeeseeeeeeeeeeeeseeeees 1 32 RMA 4000 LEDS eebe 1 34 RMX 4000 Front Panel LEDS AA 1 34 RMX 4000 Rear Panel LEDS A 1 37 KEN E EE 1 37 IR TVA EE 1 38 PEA NG ies cote scan eatin O eg setae 1 39 Component Replacement e 2 1 Using the Modified PMC Compatible Ejector Lever 0 2 3 Replacing the CNTL 4000 Module AA 2 4 Replacing an AC Power Supply Module ossee 2 5 Replacing an AC Power Entry Module PEM eee 2 6 Replacing a DC Power Rail Module PRM seess 2 7 Replacing the Fan Drawer 0 ec ceeeseesecseeeseeeseceseeeseeeaeeeseeeneeneens 2 9 Inserting an Air Filter Optional in the Fan Drawer 2 10 Replacing an Faulty MPM MPMx Card seeen 2 11 Removing the MPM MPMx Card from the MCU 2 11 Installing the Replacement MPM MPM x Card n a 2 13 Installing an MPM MPMx Card on the RMX 4000 2 14 Replacing the RTM ISDN Card A 2 14 Replacing the RTM IP 4000 AA
14. A POLYCOM gt Polycom RMX 4000 Hardware Guide Version 7 0 1 September 2010 DOC2559B Trademark Information Polycom the Polycom Triangles logo and the names and marks associated with Polycom s products are trademarks and or service marks of Polycom Inc and are registered and or common law marks in the United States and various other countries All other trademarks are the property of their respective owners Patent Information The accompanying product is protected by one or more U S and foreign patents and or pending patent applications held by Polycom Inc 2010 Polycom Inc All rights reserved Polycom Inc 4750 Willow Road Pleasanton CA 94588 2708 USA No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of Polycom Inc Under the law reproducing includes translating into another language or format As between the parties Polycom Inc retains title to and ownership of all proprietary rights with respect to the software contained within its products The software is protected by United States copyright laws and international treaty provision Theretore you must treat the software like any other copyrighted material e g a book or sound recording Every effort has been made to ensure that the information in this manual is accurate Polycom Inc is not responsible for printing or
15. Card Sy POLYCOM RTM LAN Cards RTM IP 4000 Card Blank panel NA RIE Blank panel Circuit Power Rail Circuit Power Rail Switch Module Switch Module Figure 1 10 RMX 4000 DC Rear View A single RTM IP 4000 card provides system management based on the ATCA standard and connects to the backplane Through the shelf manager it controls and monitors the system fans and regulates the AC power supplies This card contains an Ethernet Switch that manages the network of the system routes data between the cards and components of the system and provides connectivity to external IP networks On the RMX 4000 when upgrading from MPM MPM to MPMx on the RTM IP 4000 all connections require Ferrite cables The RTM IP 4000 card connections include e 6LAN ports e 1Serial port Future Use e 1 USB port Polycom RMX 4000 Hardware Guide LAN 1 Modem LAN 2 LAN 6 10 100Mb ShMG Shelf USB Standby button Connection Management Manager amp LEDs Port amp LED Network SERIAL STANDBY Le RTM IP 4000 LAN3 LAN 4 5 Internal LAN Serial Port Signalling Empty connection network LEDs Figure 1 11 RMX 4000 RTM IP 4000 Rear Panel Layout e LAN 4 LAN 5 and the Serial ports are only for debugging and not for customer use e Do not remove the protective plastic caps from LAN 1 LAN A and LAN 5 ports The following items appear on the RMX 4000 rear panel Table 1 9 RMX 4000 Rear Panel RTM IP 4000 Component Desc
16. DC Input Range BTU Voltage range 40 5 60 V DC SELV with circuit breaker Typical 48V DC Voltage up to 25 Amp BTU output 4270 Maximum 4600 per hour Power Consumption AC Maximum Power 1500Watts consumption DC Maximum Power 1250Watts consumption 1 2 Polycom RMX 4000 Hardware Guide Table 1 1 Polycom RMX 4000 Specifications Continued Environment Operating temperature 10 40 C 50 104 F Storage temperature 40 70 C 40 158 F Relative humidity 15 90 no condensing Operating altitude 60m below sea level up to 3 000 m 10 000 ft RMX 4000 System Capacities Conferencing Capacities The following table summarizes the different system capacities Table 1 2 System Functions and Capacities RMX 4000 System Functions System Functions MPM Mode MPMx Mode Maximum number of Video participants in a conference Maximum number of PSTN participants in a conference Maximum number of VOIP participants in a conference Maximum number Maximum number of Audio calls per second Audio calls per second Maximum number of Audio calls per second 5 5 Moxnunnabore Wie A Memmory Is o CC Menm numer ronen Terps Im w h Maximum number of SIP Factories 1 3 Chapter 1 Hardware Description Table 1 2 System Functions and Capacities RMX 4000 System Functions MPM Mode MPMx Mode Maximum number of IP Services 1 4 Maximum number of ISDN Servic
17. ISDN card includes the following connections e 1LAN port e 7 El or 9 T1 PRI lines that can be plugged into any of the 12 connections as shown in Figure 1 12 E1 T1 connections LAN amp LEDs PRI1 PRI2 PRI3 PRI4 PRIS PRI6 PRI7 PRI8 PRI9 PRI10 PRI11 PRI12 RTM ISDN H S Hot swap LED Figure 1 12 RMX 4000 RTM ISDN Rear Panel Layout Polycom RMX 4000 Hardware Guide With the RMX 4000 you can either have a dedicated E1 or T1 Type Network Service It is not possible to have a mixed E1 and T1 ISDN Network Service ISDN PSTN Clock Source Each RTM ISDN card has its own primary and secondary clock source The first span to synchronize becomes the primary clock source and the second span to synchronize becomes the secondary clock source This clock is used to synchronize ISDN spans only it is not the system clock A single clock source triggers an alarm that can be turned off by setting the appropriate flag in the system configuration RTM LAN The RTM LAN card routes data between the MPM MPM x cards and components of the system sends media by IP packets and provides connectivity to external networks An RTM LAN card must connect directly to an MPM MPMx card In an RMX with a single MPM MPM x card the RTM LAN card must be installed in the rear panel slot on the same level as the MPM MPMx card Each RTM LAN card includes 2 LAN ports and a maximum of four RTM LAN cards can be installed on the RMX 4000 2 LAN Connecti
18. Y Beer ORR ISEB tT Singapore Certificate Complies with IDA standards DA101619 Polycom RMX 4000 Hardware Guide Table of Contents Hardware Description nn l 1 eene 1 1 RMX 4000 Specifications ee 1 2 RMX 4000 System Capacities seseeeeeeeeerresrrserresererersrersrerererseese 1 3 Conferencing Capacities sssrinin iain 1 3 Resource Capacities per Card Aseembly eee eeseeseeseeeeeees 1 5 IVICA eege 1 5 IVI PSN E 1 5 Resource Capacities per Card Type MPM MPM and DE EE 1 6 MCU Card Configuration Mode Guidelines AAA 1 7 MPMx and MPM Modes AAA 1 7 Card Configuration Mode Selection During Startup NSE EE 1 7 odlety ROG E 1 8 Site Satety Requirements Meee nee tT ener ee ere ene ever nner were rere ne ee 1 8 General Installation Precautions 0 0 cece eeeeseeeereeeeceseeeseeeneeeaes 1 9 Rack Mount Safety Precautions 00 0 ce eeseeeeceeeseeseeeseeeseeeneeeaes 1 9 Installing the RMX 4000 seses 1 10 Unpacking the RMX 4000 oe eeesseceseceeceseeseeeseesseeeeeeaeeees 1 10 Installing the RMX in a Rack or as a Standalone 1 12 Standalone RMX 4000 Installation eee eeeeeeereees 1 12 Rack Mount Preparations 0 ceeceeseeeseceseeeeeeeeeeeneeeseeeees 1 12 Placing the RMX 4000 in a 19 Rack A 1 13 Placing the RMX 4000 in a 23 Rack A 1 15 Reverse Mounting the RMX 4000 in a Rack oe 1 16 Connecting the RMX 4000 to Power Sources eseese 1 17 Connecting the RMX 4000 to AC Power eee eeeeeeeeee 1 18 Connecting the RMX 4000 to 4
19. card Polycom RMX 4000 Hardware Guide 5 Carefully slide the MPM MPM lt x card out through the front panel POLY SE R x Co M Installing the Replacement MPM MPMx Card 1 On the card to be installed move the ejector levers to their fully open position 2 Slide in the replacement MPM MPM lt x card 3 Push the MPM MPM lt x card firmly into the Backplane making sure it is properly seated in its slot 4 Ensure that the metal ejector levers are fully retracted into their housings 5 Tighten the captive screws on the front panel of the RMX that secure the MPM MPM x card to the chassis Chapter 2 Component Replacement Installing an MPM MPM x Card on the RMX 4000 On the RMX 4000 when upgrading from MPM MPM to MPMx on the RTM IP 4000 all connections require Ferrite cables If applicable loosen the captive screws and remove the slot cover On the card to be installed move the ejector levers to their full open position Insert the card into the slot until the ejector levers touch the front edge of the card cage Push the ejector levers to their closed position and tighten the captive screws on each side of the card securing the MPM MPMx card to the RMX The blue HS LEDs on the MPM MPM lt x card and the Control Unit start flashing and the power on cycle for the card is initiated The card s resources are added to the system resources list The number of available ports on the RMX is increase
20. connection flickers with Packet activity 10 100Mb ShMG LEDs LAN 6 ON when the active network is 10 100Mb flickers with Packet activity SLOT 1 6 LNK 1 4 Green ON with an active network LEDs connection flickers with Packet activity 1Gb 1 4 Amber ON with a 1Gb online connection flickers with Packet activity Standby LED Blue ON CPU amp System are ina standby OFF mode Chapter 1 Hardware Description Table 1 12 RMX 4000 RTM IP 4000 LEDs Continued Component LED Color Description Name ShMG Shelf ON Major error on RTM IP Manager LEDs 4000 card Flashes During system startup ON Packet flow to and from the MCU chassis Flashes During system startup ON RTM IP 4000 card has successfully completed startup Flashes During system startup OFF Normal Flashes During power down process ON RTM IP 4000 card may be removed RTM LAN The following LEDs appear on the RTM LAN Table 1 13 RMX 4000 RTM LAN LEDs Function Name LED Color Description Name LAN 1 amp 2LEDs Green ON with an active network connection flickers with Packet activity Amber ON when 1Gb connection is online flickers with Packet activity Polycom RMX 4000 Hardware Guide RTM ISDN The following LEDs appear on the RTM ISDN Table 1 14 RMX 4000 RTM ISDN LEDs Function Name LED Color Description Name LAN LEDs LAN LNK Green ON with an active network 1 6 connection flickers
21. d The card can be removed safely once the CPU ejector levers are fully open Card Insertion Initiated If during the startup phase the blue HS LED remains lit please ensure that the card is properly seated in the chassis If this problem persists contact your next level of support Chapter 1 Hardware Description Table 1 11 RMX 4000 Front Panel LED s Continued CNTL 4000 Unit ERR ON Major system error In case of an active alarm this light is ON and the RDY green is OFF OFF Normal Flashes During system startup RDY Green ON CPU card has successfully completed startup This light turns green after completing the entire system configuration OFF Turns OFF when the ERR red LED is activated Flashes During system startup ACT Amber ON At least one endpoint is connected to the system Flashes During system startup HD OFF Normal Flashes Hard disk is active HS Blue Flashes Indicates when the power down process is initiated on an MPM MPMx card This LED flashes in synchronization with the MPM MPMx s cards HS LED OFF Normal Polycom RMX 4000 Hardware Guide RMX 4000 Rear Panel LEDs RTM IP 4000 The following LEDs appear on the RTM IP 4000 card Table 1 12 RMX 4000 RTM IP 4000 LEDs Name LAN LEDs 1 6 ON with an active network connection flickers with Packet activity 1 Gb ON with a 1Gb online connection flickers with Packet activity ON with an active network
22. d to the current CFS license level Port usage is re calculated and the Port Gauges and Video Voice Port Configuration are updated When the power on cycle of the MPM MPMx card is completed the blue HS LEDs will turn OFF The green RDY LED on the MPM MPMx card switches on and remains lit Replacing the RTM ISDN Card 1 Go Ensure that the power switch circuit switch on the RMX 4000 is turned OFF O Remove the cables connected to the card Unscrew the captive screws that fasten the card to the MCU Remove the RTM ISDN card Use the metal ejector levers to pull the RTM ISDN card out of its slot in the backplane Carefully slide the RTM ISDN card out through the front panel 6 12 On the card to be installed move the ejector levers to their fully open position Slide in the replacement RTM ISDN card Insert the card into the slot until the ejector levers touch the front edge of the card cage Push the ejector levers to their fully closed position Tighten the captive screws on each side of the rear panel of the card securing the RTM ISDN card to RMX Connect the RJ 45 terminated PRI cables into any of the slots labeled PRII PRI12 PRI Cables 3 Polycom 7 E1 or 9 T1 cables can be connected to each RTM ISDN card up to a total of 14 E1 or 18 T1 PRI cables when a maximum of two RTM ISDN cards are installed Turn ON the RMX 4000 Chapter 2 Component Replacement Replacing the RTM IP
23. e replacement PEM unit Push the PEM unit firmly into the Power Supply making sure it is properly seated in its slot Tighten the captive screws on the rear panel of the PEM unit to the rear chassis Replacing a DC Power Rail Module PRM On the rear of the RMX 4000 two DC Power Rail Modules are fitted each with their own power cord A Use the following procedure to replace a DC Power Rail Module Please verify the type of PRM used on your RMX 4000 Do not insert a Power Rail Module of a different type on your system When replacing a DC Power Rail Module On the Mains disconnect the electricity that supplies direct current running through the power cable to the failed DC PRM Turn OFF the circuit switch on the each of the DC PRMs and from the Mains Verify that DC PRM unit you are about to replace on the RMX 4000 is not HOT or has any Live current feed Remove the plastic cap fitted to the Terminal block that protects the direct current connections 2 7 Chapter 2 Component Replacement 2 8 10 11 12 13 Using a star screw driver disconnect the two wires connected to the Terminal block 48 VDC amp RTN of the failed DC PRM unit Unscrew the captive screws on the rear panel of the PRM unit that secures the unit to the chassis Using the handle fitted to the DC PRM pull and slide the PRM unit out Slide in the replacement PRM unit Push the PRM unit firmly into the chassis making sure it i
24. er an RTM ISDN or an RTM LAN card Fabric Switch Mandatory Module FSM 4000 e CPU 2 Not Available NA Polycom RMX 4000 Hardware Guide Table 1 10 RMX 4000 Slot Numbering Kaff Logo Panel Not Available NA Available NA CTNL 4000 unit CPU 1 AC Power Supply An RMX with AC power has 3 power supplies installed A 3rd power supply is redundant n 1 Note Not used with DC powered systems DC powered systems receive Direct Current from the power rail RTM ISDN RTM Either an RTM ISDN or an RTM LAN LAN card is mandatory in combination with a Media card The RTM ISDN RTM LAN board must be inserted in a slot opposite any MPM MPM x card RTM IP 4000 Mandatory Blank Panel Not Available NA Power Modules Mandatory With AC power 3 power supplies are installed with the 3rd redundant With DC power 2 power supplies are installed with the 2nd redundant The center slot 20 on the rear of the RMX 4000 is disabled and is fitted with blank panel Note Protective bonding conductor size is 14AWG 1 5mm within the Power Entry Model Chapter 1 Hardware Description RMX 4000 LEDs The RMX includes LEDs located on the front panel and rear panel In the front panel the LEDs reflect the state of the components The LEDs on the rear panel indicate the state of the external connections and the status of the RTM IP 4000 card RMX 4000 Front Panel LEDs The following items appear on the RMX 4000 fr
25. es Maximum number of IVR Services Maximum number of Recording Links Maximum number of IVR Video Slides Maximum number of Log Files 1Mb max Maximum number of CDR Files Maximum number of Fault Files Number of Participant alerts Maximum number of concurrent RMX Web Client connections to the MCU Maximum number Address Book entries Maximum number of Users Maximum number of Gateway Profiles Maximum number of Reservations internal Scheduler z 20 default 20 default 8000 8000 4000 4000 1000 1000 Unlimited Unlimited 20 4000 Polycom RMX 4000 Hardware Guide Resource Capacities per Card Assembly MPMx Card Two MPMx card assemblies are available MPMx S Single and MPMx D Double each offer different resource capacities as summarized in Table 1 3 Table 1 3 MPMx Resource Capacity per Card wee 1 mm HD720p30 HD720p60 5 HD1080p30 Symmetrical MPM Card Three MPM card assemblies are available MPM 80 MPM 40 and MPM 20 offering various resource capacities for CP conferences as summarized in Table 1 4 Table 1 4 MPM Card Assemblies and Resource Capacities CP Resources Card Type Voice CIF SD SS HD720p HD1080p oe EN me E MPM 80 MPM 20 co w a e o e 1 5 Chapter 1 Hardware Description Resource Capacities per Card Type MPM MPM and MPMx Each MPMx card increases the resource capacities HD720p60 and HD1080p30 symmetric resolutions are supported with
26. es This kit contains the accessories for the 19 amp 23 racks as follows Table 1 6 19 amp 23 Rack Installation Accessories Package MEC2474A LO Chassis runner for rack installation on the RMX 4000 19 amp 23 racks both require that these runners be installed on the rack MEC2475A LO 23 bracket to be fitted to the front of the RMX 4000 Polycom RMX 4000 Hardware Guide Make sure that boxes contain all the required parts 4 Remove the boxes and top Stratocell 5 Holding the handle on each side lift the RMX 4000 from the box and place it on a flat surface or install it in a rack Remove any packaging material prior to positioning the RMX 4000 Attention Two people are required to lift the MCU out of the box and when installing it ina rack Chapter 1 Hardware Description Installing the RMX in a Rack or as a Standalone Either place the RMX 4000 on a hard flat surface such as a desktop or mount it on a 19 23 rack Standalone RMX 4000 Installation gt Place the RMX 4000 on a flat surface or desktop The RMX 4000 must rest on the four feet at the base of the MCU and must be shifted or moved into position using the two handles attached to the front Rack Mount Preparations Rmx Optional Depending on the rack installed in your site you may need to remove the handles if they are attached to the RMX 4000 Unscrew the handles from the chassis as shown in Figure 1 1 Opti
27. estarted it will restart in the Card Configuration Mode that was active previous to powering down 4 e The RMX switches between MPMx and MPM Card Configuration Modes 1 7 Chapter 1 Hardware Description Safety Requirements This section describes the requirements your site must meet for safe installation and operation of the system Site Safety Requirements 1 8 For your protection please read these safety instructions completely before operating the equipment e Look carefully for potential hazards in your work area moist floors ungrounded power cables frayed power cords missing safety erounds and so forth e Locate the main circuit breaker within the room e Locate the emergency power OFF switch within the room e Never assume that power is disconnected from a circuit e Use only the power cords supplied with the system e Each power cord should only be connected to a power outlet that has a protective ground contact e Ensure that power cords are easily accessible from the back of the system at all times e Place the equipment in a well ventilated area where the vents are free from obstruction e Do not place heavy objects directly on top of the RMX 4000 unit e Do not use liquids around your equipment e Keep the area around the RMX 4000 clean and free of clutter e Decide ona suitable location for the equipment rack that will hold the RMX 4000 unit It should be situated in a clean dust free area that
28. ge 1 27 RMX 4000 Front Panel The front panel provides access to the RMX 4000 main CNTL 4000 module Fabric Switch Module FSM 4000 MPM MPMx modules Power Supply drawers Status LEDs and Fan drawer Figure 1 7 shows the front panel of the RMX 4000 fitted with AC Power supplies MPM MPMx Cards amp LEDs Fan Drawer AdvancedTCA Fan amp Fabric Switch Power Module FSM Status 4000 LEDs Logo Panel amp SEN RMX 4000 ESD connector Optional CPU Power Supply Drawers ontrol Unit Future and Status LEDs CNTL 4000 amp LEDs Figure 1 7 RMX 4000 AC Front View Chapter 1 Hardware Description Figure 1 8 shows the front panel of an RMX 4000 DC system MPM MPMx Cards amp LEDs Fan Drawer AdvancedTCA Fan amp Power Status LEDs Logo Panel amp POLYCOM E SD RMX 4000 connector Optional CPU Fabric Switch Module Blank Panels Control Unit CNTL Future FSM 4000 4000 amp LEDs Figure 1 8 RMX 4000 DC Front View Table 1 8 Polycom RMX 4000 Component Description CNTL4000 CPU The CNTL4000 module controls and manages the Module RMX 4000 The CNTL 4000 module has an ComExpress Pentium M 1 4GHz processor a hard disk drive Compact Flash and DDR RAM The Operating System is Linux Fabric Switch The Fabric Switch Module performs media processing Module FSM functions on the RMX 4000 unit This card is managed by 4000 the RTM IP 4000 Polycom RMX 4000 Hardware Guide Table 1 8 P
29. ions the racks should be coupled together Always make sure the rack is stable before extending a component from the rack You should extend only one component at a time extending two or more simultaneously may cause the rack to become unstable Before you install the rails determine the placement of each component in the rack Install the heaviest components on the bottom of the rack first and then work up 1 9 Chapter 1 Hardware Description Always keep the rack s trays and card s slots closed when not servicing to maintain proper cooling Installing the RMX 4000 The following procedures have to be performed to install the RMX 4000 in your site Unpacking the RMX 4000 Installing the RMX in a rack or as a standalone Connecting the RMX 4000 to the power source Connecting the network LAN IP and ISDN cables to the RMX Unpacking the RMX 4000 To unpack and lift the RMX 4000 1 2 When you receive the RMX 4000 packing case inspect the equipment for damage and verify that the components match the packing slip The RMX 4000 is shipped in a packing case with Stratocell packaging and the top cover must be unlocked and lifted where the RMX is placed on the inside of an anti static plastic bag Open the top cover of the packing case Two boxes are placed on the top Stratocell labelled Installation Accessories This kit contains the power cables and a USB Key Rack Installation Accessori
30. is well ventilated Avoid areas where heat electrical noise and electromagnetic fields are generated You will also need it placed near a grounded power outlet Polycom RMX 4000 Hardware Guide General Installation Precautions Attention The RMX 4000 can weigh up to 40kg when all slots are occupied Two people are required to lift the MCU out of the box and also when installing it in a rack Use a regulating uninterruptable power supply UPS to protect the RMX 4000 from power surges and voltage spikes to keep your MCU operating in case of a power failure The RMX 4000 requires either two DC or three AC power supply cables each connected to a power supply Allow the power supply units to cool before touching them When handling electronic components standard anti static precautions must be observed Wear a grounding strap Handle cards by their edges only and do not touch their components or connector pins Keep components in anti static bags when not installed in the RMX 4000 Rack Mount Safety Precautions The following precautions should be followed when installing the RMX 4000 on a rack The RMX 4000 has a height of 6U Ensure this space is available on the rack Ensure that the leveling jacks on the bottom of the rack are fully extended to the floor with the full weight of the rack resting on them In a single rack installation stabilizers should be attached to the rack In multiple rack installat
31. me slot level an RTM LAN card installed on the rear panel For more information see RTM LAN on page 1 31 Chapter 1 Hardware Description Table 1 8 Polycom RMX 4000 Component Description Continued Multi Processor Module x MPMx Card The MPMx cards perform the various RTP audio and video processing functions on the RMX 4000 unit TI processors are at the core of each MPMx card which are available in the following assemblies e MPMx S e MPMx D Note An MPMx located on the front panel must face opposite same slot level an RTM LAN card installed on the rear panel For more information see RTM LAN on page 1 31 Polycom RMX 4000 Hardware Guide RMX 4000 Rear Panel The RMX 4000 rear panel contains the RTM IP 4000 card and either or both RTM ISDN RTM LAN card s In order for an MPM MPMx card to function i e video one of the RTM boards either a LAN or ISDN card MUST be present in a rear panel slot opposite to an MPM MPMx card A single RTM IP 4000 card must also be located on slot 17 in the rear of the RMX 4000 In addition the rear panel houses the main AC power switch AC Power Entry Modules PEMs or DC Power Rail Modules PRMs and additional communications ports RTM ISDN Card RTM LAN Cards RTM IP 4000 Card Blank panel NA Off On switch Power Entry Modules Figure 1 9 RMX 4000 AC Rear View Chapter 1 RTM IP 4000 Hardware Description RTM ISDN
32. nnections are made Tinned solder plated or silver plated connectors do not have to be prepared in this manner The same bolt assemblies should not secure multiple connectors Chapter 1 Hardware Description e Listed fastening hardware must be compatible with the materials being joined and must be preclude loosening deterioration and electrochemical corrosion of the hardware and joint materials Connecting the RMX 4000 to AC Power e Do not connect the green or green yellow wire to the system single point ground screw e Customers are required to only use AC power cables supplied by Polycom e The size of the protective earthing conductor should be a minimum of 10AWG e All three outlets intended for connection of the three power cords must be protected with an external overcurrent protection device either in building or in the rack with the rating not higher than 20Amp e Do not use an Extension cords with any of the cables 1 Make sure that the power button is switched OFF on the RMX 4000 ZS Potycom ESD 19 20 21 Off On switch Power Entry Modules 2 Insert the power cables into the power connectors on the rear panel of the RMX 4000 Polycom RMX 4000 Hardware Guide Connecting the RMX 4000 to 48DC SELV Power 1 On the DC Power Rail Modules PRM s set the two circuit breakers to OFF For more information on circuit breaker types see Types of DC Circuit Breakers installed on the RMX 4000
33. olycom RMX 4000 Component Description Continued AC DC Power Supply Modules Fan Drawer Multi Processor Moduler MPM Card The AC Power Supply drawers are located below the MPM MPMx Cards and are connected to the backplane by means of a power connector Operating at 100 240 volts AC 50 60 Hz all power supplies have built in load sharing capabilities On systems with DC current the Power Rail Module PRM provides direct current to the rear of the RMX through the backplane Eight fans are mounted sideways and stacked in a drawer The drawer is connected to the Back plane by a connector Airflow is from right to left and out the side of the MCU Each time a board temperature sensor passes one of its thresholds an event is sent to the ShelfManager whereupon an threshold alert is posted on the RMX Manager and increases the fans speed There are currently 3 sets of thresholds Normal Major and Critical When the temperature reaches a critical threshold and the fan s speed increase did not resolve the issue the controller of the relevant board initiates a shut down The MPM cards perform the various RTP audio and video processing functions on the RMX 4000 unit TI C6455 processors are at the core of each MPM card which are available in the following assemblies e MPM 20 20 CIF resources e MPM 40 40 CIF resources e MPM 80 80 CIF resources Note An MPM located on the front panel must face opposite sa
34. onal Fast feet and handle removal Optional If the opening in the rack that is allocated to the RMX 4000 is exactly 6U the feet must be removed from the RMX 4000 to install it in the rack Unscrew the feet from the chassis as shown in Figure 1 1 Optional Fast feet and handle removal Figure 1 1 Optional Fast feet and handle removal Polycom RMX 4000 Hardware Guide Placing the RMX 4000 in a 19 Rack 1 When the RMX is to be rack mounted chassis runners must be installed on the rack as shown in Figure 1 2 Two chassis runners are included in the Rack Installation Accessories kit and are attached facing inward from the outside of the 19 23 rack mount ON coo copy CO ech O OG GOG OG CC CC CC CC 0G oca CC CH OO OO OO OO OO OO OO CC OO OO CH ae e H f E E Figure 1 2 Installing chassis runners and RMX in a rack 2 Mount the RMX on top of the rack brackets using the blades or placing it on a rack mount shelf with runners 1 13 Chapter 1 Hardware Description 3 Fasten the RMX to the rack with 8 screws into the holes provided on the RMX s front as shown in Figure 1 3 DO OO OO Oo OO oo ee 7 0G 90 09 GO 00 OCO CO 60 OO 56 58 08 68 08 E oo ce oe oe coco cece sco ce ae d Figure 1 3 RMX 4000 Rack Mount Rack mounting screws must be supplied by the rack s manufacturer
35. ons amp LEDs Figure 1 13 RMX 4000 RTM LAN Rear Panel Layout Chapter 1 Hardware Description AC Power Entry Module PEM An AC PEM includes a power inlet EMI filter and backplane connectors Power input to the system is fed via a PEM Power Entry Module through backplane into the power supply Each AC power module has its own dedicated power cable The ON OFF switch on the rear of the RMX activates any power module installed on the RMX An AC system has three AC PEMs one for each power module On failure both AC power supplies and PEMs are hot swappable DC Power Rail Module A DC power rail module includes a power inlet circuit breaker EMI filter and backplane connectors Power input to the system is fed via a power rail through backplane into the power supply Each DC power rail has its own dedicated power cable The circuit switch on the rear of the RMX activates independently any power rail installed on the RMX An DC system has two DC rails one for each power rail On failure a DC power rail is field replaceable and the RMX must be switched OFF from the two circuit switches and the mains Component Slot Allocation On the RMX 4000 components have been assigned dedicated slots as defined in Table 1 10 Slot numbers are located on both the front and rear of the RMX 4000 Table 1 10 RMX 4000 Slot Numbering MPM MPMx Mandatory At least 1 MPM MPMxcard Cards is required Each media card also requires eith
36. ont panel Table 1 11 RMX 4000 Front Panel LED s Fan Status Green C Warning Fan or power failure Error Problem with power supply When the power cable is unplugged the FAIL LED is lit 2 3 seconds before turning OFF Power Module Rail Status AC only Error Problem with power supply When the power cable is unplugged the FAIL LED is lit 2 3 seconds before turning OFF OFF all In case of a power failure main 3 LED s cable module all 3 LED s are OFF Polycom RMX 4000 Hardware Guide Table 1 11 RMX 4000 Front Panel LED s Continued Fabric Switch ERR Module FSM 4000 ON Major error on card Flashes During card startup RDY Green ON The card has completed startup successfully Flashes During card startup ACT Amber ON At least one participant is connected to a conference Flashes During card startup ON Major error on card Flashes During card startup RDY Green ON The card has completed startup successfully after the ERR RDY amp ACT LED s have stopped flashing Flashes During card startup MPM MPMx ERR Card ACT Amber ON At least one participant is connected to a conference Flashes During card startup HS Blue Flashes Shut down process initiated by lightly pulling the CPU ejector levers This LED flashes in synchronization with the CNTL 4000 s card s HS LED ON Card is in a power down mode Card removal Initiate
37. r on page 2 9 e Adding an Air Filter see Inserting an Air Filter Optional in the Fan Drawer on page 2 10 e MPM MPM x card This card is hot swap enabled See Replacing an Faulty MPM MPMx Card on page 2 11 s RIMISDN card see Replacing the RTM ISDN Card on page 2 14 e RTM IP 4000 card see Replacing the RTM IP 4000 on page 2 16 e RTM LAN card see Replacing the Fabric Switch Module FSM 4000 on page 2 18 Chapter 2 Component Replacement 2 2 e Fabric Switch Module FSM 4000 see Replacing the Fabric Switch Module FSM 4000 on page 2 18 Warning AN e All maintenance tasks are to be performed by qualified authorized personnel e Use only replacement parts supplied by your dealer e Follow all procedures Do not skip any steps Before replacing parts e To ensure a part needs replacing complete the troubleshooting procedures e Identify exactly which part needs replacing e Make sure you have the correct replacement part on hand e Make sure you are using proper ESD equipment to prevent damage to the system please make sure that the card is properly seated in it s slot If this problem Note On all cards if during the startup phase the blue HS LED remains lit persists contact your next level of support Polycom RMX 4000 Hardware Guide Using the Modified PMC Compatible Ejector Lever On the RMX 4000 most components are fitted with identical ejector levers that are
38. rectiva 1999 5 CE ME THN IIAPOYYA Polycom UK Ltd AHAQNEI OTI RMX 4000 XYMMOP QONETAT IIPOX TIX OYXIOQAEIL AHNAITHEEI KAI T AOUTEX YXETIKEY AIATAZEIS TH OAHT TAY 1999 5 EK Par la pr sente Polycom UK Ltd d clare que l appareil RMX 4000 est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999 5 CE Con la presente Polycom UK Ltd dichiara che questo RMX 4000 conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999 5 CE H r me l sir Polycom UK Ltd yfir v a RMX 4000 er samr mi vid erunnkrofur og a rar kr fur sem ger ar eru tilskipun 1999 5 EC Ar o Polycom UK Ltd deklar ka RMX 4000 atbilst Direkt vas 1999 5 EK b tiskaj m pras b m un citiem ar to saist tajiem noteikumiem Siuo Polycom UK Ltd deklaruoja kad is RMX 4000 atitinka esminius reikalavimus ir kitas 1999 5 EB Direktyvos nuostatas Hierbij verklaart Polycom UK Ltd dat het toestel RMX 4000 in overeenstemming is met de essenti le eisen en de andere relevante bepalingen van richtlijn 1999 5 EG Hawnhekk Polycom UK Ltd jiddikjara li dan RMX 4000 jikkonforma mal ti ijiet essenzjali u ma provvedimenti o rajn relevanti li hemm fid Dirrettiva 1999 5 EC Alul rott Polycom UK Ltd nyilatkozom hogy a RMX 4000 megfelel a vonatkoz alapveto k vetelm nyeknek s az 1999 5 EC ir nyelv egy b el r sainak Polycom UK L
39. red in this manner 6 Replace the transparent plastic cap on the terminal block 7 Turn ON the circuit breaker on each of the DC Power Rail Modules Types of DC Circuit Breakers installed on the RMX 4000 On the RMX 2 types of circuit breakers may be installed e ON OFF circuit breaker Type A e ON OFF circuit breaker with locking mechanism Type B Table 1 7 Circuit Breaker Types Polycom RMX 4000 Hardware Guide Connecting Cables on the RMX 4000 To connect the cables AC and DC systems e RTM IP 4000 Connect the Management Network cable to LAN 2 Connect the Signalling cable to LAN 3 Connect the Shelf Management cable to LAN 6 e For each installed RTM LAN Connect the LAN cable to LAN 2 e For each installed RTM ISDN Connect the E1 T1 cables to their PRI Ports Connect the LAN cable to LAN 1 LAN Connections to RITM LAN E1 T1 Connection to RTM ISDN Signalling Network Management Network Shelf Manage Off On ment switch Power Cables Figure 1 6 RMX 4000 Rear Panel View with AC Power and Communication Cables customer use e Do not remove the protective plastic caps from LAN 1 LAN A and LAN 5 ports e LAN 4 LAN 5 and the Serial ports are only for debugging and not for Chapter 1 Hardware Description For more information about specific card connections see RTM IP 4000 on page 1 37 RTM ISDN on page 1 39 RIM LAN on page 1 38 First time Power up 1
40. ription Modem connection Note LAN 1 is covered with a plastic cap that should not be removed LAN 2 CNTL Management network Web Client connection 4000 CPU 1 LAN 3 CNTL Signalling network for Gatekeeper Proxy or endpoint 4000 CPU 1 connections LAN 4 5 CNTL Empty 4000 CPU 2 LAN 6 Shelf Manager connection Serial A 10 100 ShMG Shelf Manager connection For debugging purposes only USB key connection TBD Chapter 1 Hardware Description Table 1 9 RMX 4000 Rear Panel RTM IP 4000 Component Description m p Standby button Toggle between CPU activation and standby RTM ISDN The RTM ISDN card connects directly to an MPM MPMx The RTM ISDN card routes data between the MPM MPMx cards and components of the system converts ISDN T1 E1 media to IP packets and provides connectivity to external ISDN networks The RTM ISDN card is installed on the rear panel of the RMX interfaces between the RMX unit and the ISDN PSTN switch Up to two RTM ISDN cards can be installed in one RMX 4000 An RTM ISDN card must connect directly to an MPM MPM lt x card e Inan RMX witha single MPM MPM lt x card the RTM ISDN card must be installed in a rear panel slot at the same level as the MPM MPMx card s Inan RMX with two MPM MPM x cards the RTM ISDN card can be installed in any of the rear panel card slots Up to a total of 14 E1 or 18 T1 PRI cables can be installed with two MPM MPMx and RTM ISDN cards Each RTM
41. s properly seated in its slot Tighten the captive screws on the rear panel of the PRM unit to the rear chassis Connect the black wire into the 48 VDC terminal block and the red wire to the RTN terminal block and tighten the two screws Replace the transparent plastic cap on the terminal block Turn ON the Main that supplies power to the RMX Turn ON the circuit breaker on each of the DC Power Rail Modules Polycom RMX 4000 Hardware Guide Replacing the Fan Drawer Eight fans are mounted in the Fan drawer where the airflow is from right to left Should one of these fans fail as indicated by a Fan LED you are required to replace the Fan drawer 1 Unscrew the captive screws on the front panel of the Fan drawer secured to the Fan chassis 2 Use the finger grip pull the Fan drawer out of its slot in the Backplane Finger grip 3 Carefully slide the Fan drawer out through the front panel Warning The Fan drawer can be replaced when the RMX unit is ON however a replacement drawer must be inserted immediately The temperature increase is detected by the system when critical a system shutdown is initiated 4 Slide in the replacement Fan drawer 5 Push the Fan drawer firmly into the Backplane making sure it is properly seated in its slot 6 Tighten the captive screws on the front panel of the Fan drawer to the chassis 2 9 Chapter 2 Component Replacement Inserting an Air Filter Optional in the Fan Dra
42. t be grounded with two hole compression type connectors using copper conductors tinned or untinned Wire bus bar or braided strap connectors are acceptable When the unit is installed on a rack the rack must be properly grounded to the Reverse Mounting the RMX 4000 in a Rack It is possible to reverse mount the RMX 4000 in a rack using 19 or 23 brackets To reverse mount the RMX 4000 on a 19 rack 1 Remove the handles and brackets from the front of the RMX 2 POL Yo gt RM x COM y 2 Attach the brackets to the rear of the RMX Polycom RMX 4000 Hardware Guide 3 Place the RMX ina rack and tighten the 8 screws securing the RMX to the rack Connecting the RMX 4000 to Power Sources You can connect either an AC Inlet or to DC power according to the power system required at your site For systems with AC Power up to three power supplies can be installed with one being redundant n 1 For systems with DC Power up to two power supplies can be installed with one being redundant n 1 and each power supply has a built in circuit breaker With DC power slot 10 the center slot must remain unoccupied Follow the steps appropriate specified below for your power system The following restrictions apply to the conductors and connectors that may be used to ground the unit when rack mounted When using bare conductors they must be coated with an appropriate antioxidant compound before crimp co
43. td erkl rer herved at utstyret RMX 4000 er i samsvar med de orunnleggende krav og vrige relevante krav i direktiv 1999 5 EF Polski Polish Niniejszym Polycom UK Ltd o wiadcza ze RMX 4000 jest zgodne z zasadniczymi wymaganiami oraz innymi stosownymi postanowieniami Dyrektywy 1999 5 WE Portugu s Portuguese Polycom UK Ltd declara que este RMX 4000 est conforme com os requisitos essenciais e outras disposi es da Directiva 1999 5 CE Slovensko Slovenian Polycom UK Ltd izjavlja da je ta RMX 4000 v skladu z bistvenimi zahtevami in ostalimi relevantnimi dolo ili direktive 1999 5 ES Slovensky Slovak Polycom UK Ltd t mto vyhlasuje e RMX 4000 spl a z kladn po iadavky a v etky pr slu n ustanovenia Smernice 1999 5 ES Suomi Finnish Polycom UK Ltd vakuuttaa t ten ett RMX 4000 tyyppinen laite on direktiivin 1999 5 EY oleellisten vaatimusten ja sit koskevien direktiivin muiden ehtojen mukainen Svenska Swedish H rmed intygar Polycom UK Ltd att denna RMX 4000 st r I verensst mmelse med de v sentliga egenskapskrav och vriga relevanta best mmelser som framg r av direktiv 1999 5 EG Regulatory Notices Russian Communication Certificate The Polycom RMX 4000 complies with the Russian Ministry of Communication requirements stated in certificate 2795 Expiration date 17 03 2014 CCC MuHcsa3sv Poccuu Chinese Communication Certificate FAA HEY A Sari TERRE Berane SOAR FE OF F
44. ver Fully Open Pull the lever handle s to a fully open position approx 70 degrees as shown here 2 3 Chapter 2 Component Replacement Replacing the CNTL 4000 Module The CPU module is the management system of the RMX 4000 Use the following procedure to replace a CNTL 4000 Module 2 4 1 2 Ensure that the power switch circuit switch on the RMX 4000 is turned OFF O Unscrew the captive screws on the front panel of the CNTL 4000 Module that secure the module to the chassis Use the metal ejector lever to pull the CNTL 4000 Module out of its slot in the Backplane Carefully slide the CNTL 4000 Module out through the front panel KA KI Captive screws On the CNTL 4000 Module to be installed move the ejector lever to the fully open position Slide in the replacement CNTL 4000 Module Push the CNTL 4000 Module firmly into the Backplane making sure it is properly seated in its slot Ensure that the metal ejector lever is fully retracted into it s housing Tighten the captive screws on the front panel of the CNTL 4000 Module that secure the CNTL 4000 Module to the chassis 10 Turn ON the RMX 4000 Polycom RMX 4000 Hardware Guide Replacing an AC Power Supply Module A Two units supply power to the RMX 4000 3rd optional AC only each unit with its own power cord Use the following procedure to replace a Power Supply unit Please verify the type of power supply used on your RMX 40
45. wed and the ejector levers must be opened to initiate a power down on the card 2 11 Chapter 2 Component Replacement 1 If applicable loosen the captive screws and remove the slot cover 2 Power down the card by partially opening the ejector levers until the blue HS LED on the card and the Control Unit start to flash Warning AN Once the removal sequence is initiated the process cannot be terminated and the HS LED flashes 3 The power off sequence for the interconnected MPM MPMx and RTM ISDN cards are initiated as follows All participant connections on the card are disconnected A fault is generated on the system For each disconnected participant a participant disconnection event is written to the CDR with the disconnection cause Disconnected by Operator New participant connections are blocked when the card is removed If an RTM ISDN card is connected to the MPM MPMkx card it is also powered off and all ISDN and PSTN participants are disconnected When an RTM ISDN card is removed its resources are deducted from the Resource Report A Log File entry is written indicating MPM MPMx card removal Port usage is re calculated and the Port Gauges and Video Voice Port Configuration dialog box are updated When the blue HS LEDs on the MPM MPMx RTM ISDN and Control Unit stop flashing and remain lit unscrew the captive screws and move the ejector levers to their fully open position and remove the MPM MPM x
46. wer In the fan drawer an Air Filter can be added as an option You must order this part through your next level of support 1 Ensure that the power switch circuit switch on the RMX 4000 is turned OFF O Warning The air filter cannot be replaced when the RMX 4000 unit is ON 2 Unscrew the captive screws on the front panel of the Fan drawer secured to the Fan chassis 3 Use the finger grip pull the Fan drawer out of its slot in the Backplane Finger grip 4 Carefully slide the Fan drawer out through the front panel Polycom RMX 4000 Hardware Guide 5 Open the filter tray by unscrewing two screws on the tray 6 Insert the air filter into the filter tray 7 Close the filter tray by tightening the two screws on the tray 8 Insert and slide in the Fan drawer 9 Push the Fan drawer firmly into the Backplane making sure it is properly seated in its slot 10 Tighten the captive screws on the front panel of the Fan drawer to the chassis 11 Turn ON the RMX 4000 It is recommended that the air filter be replaced or cleaned every six months Replacing an Faulty MPM MPM x Card On the RMX 4000 when upgrading from MPM MPM to MPMx on the RTM IP 4000 all connections require Ferrite cables Removing the MPM MPMx Card from the MCU All MPM MPM lt x cards can be installed or removed while the RMX 4000 is powered on and operating Prior to removing an MPM MPM lt x card the captive screws must be unscre
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