NComputing X-series X300 User's Manual
Contents
1. it et Home Page http fwaww ncomputing com http www mcomputing co kr Serial Numbers USB Device Assignment s d All Hosts Technical Support techsupport ncomputing com Copyright Copyright C 2000 2005 NComputing Co Ltd Korea and and licensors The User information tree item shows the information entered during the registration process 23 _mcComputing ji Remote Administration Console File Action Yiew Help Hm B e Value Admin NComputing techsupport ncomputing com 031 422 5157 4 Information amp Settings Z Product Information K gi User Information By System Settings Serial Numbers USB Device Assignment s a All Hosts The System Settings tree item shows the following settings for the terminal services software Double clicking on the name of the setting allows you to adjust it unless it is read only which is specified below Maximum number of stations incl Host the maximum number of sessions the terminal services software 1s configured to support This number includes the host PC This setting is read only Current number of additional stations the number of additional stations This setting is read only This machine the name of the host PC This setting is read only This user the currently logged in user s username This setting is read only System uptime how long the system has been up This setting is read only Start stations at2. E 3501617 1 l 3502376 2 3502378 25 2 4 Expired Expired Expired HardDisk HardDisk HardDisk _mcComputing USB Device Assignment s ji Remote Administration Console File Action View Help amp 2 settings Name g Local Settings Gig Keyboards and Mice H E Stations laudio Devices G Information amp Settings Removeable devices QY Product Information Gj User Information By System Settings Serial Numbers See PUSB Device Assignment s 3 Keyboards and Mice 4 Audio Devices Removeable devices D All Hosts In the USB Device Assignment s tree item you can control what USB ports on the host PC are connected to what USB devices This includes the USB ports on the terminals To use this function navigate the tree to select a connected USB device After selecting a device the following information is displayed e The device s name e The device s description e A check box for Allow all users access to every USB port When this is selected all USB ports are connected as if in one hub When it is not checked there is a list of USB ports where you select which ones to be connected to the selected device CHANGHYUN J Properties General Hardware Device Name CHANGHYUN J Device Description Disk drive Accessible from stations Main Console Station 02 Station 03 Station 04 We All stations When you click on the Apply button changes t
3. The next window shows the serial numbers that are known by the host PC Select the serial numbers for which to cancel the registration or unregistration process and click on the Next button Uninstallation To uninstall the software select Uninstall in the Start menu Follow the prompts and the programs are removed from the host PC After the program is uninstalled you must restart the host PC to complete the process Updating the Terminal Services Software Once you have successfully completed the registration process you can update the terminal services program directly over the Internet by selecting Internet Update from the Start menu Note If the Enter Password window appears enter the administrator password Click the Connect button to check for a software update If there is a new version available click on the Download button to start the update process If there is no new version available click on the Exit button When the download is complete the installation of the new version will begin Using the management console Start the management console from the Windows Start menu You can also start the management console by right clicking on the NComputing icon in the system tray and selecting Management Console 19 _mComputing ji Remote Administration Console File Action View Help 5 Local Settings S 2 C Settings All Hosts G
4. 2 Installing NCX 2000 XP X3V V 4 03 051 5 NCX 2000 XP Create Password for Administrator eel Ta Install Uninstall and Console programs require password protection to run Please type this password now without password continue install program is impossible Enter the NC 2000 lt P Administrator Password New Password Retype New Password C Disable password protection Note The Network Administration Console allows you to administer the terminal services software and the access terminals in your network It is recommended to be installed at least once on each network to enable administration tasks It may be installed on every software installation The next dialog box requires registration information 11 _mComputing 2 Installing NCX 2000 XP X3V V 4 03 051 5 NCX 2000 XP Reagistration S erialnumber s om a Serial Number Activation Key Important Notice For every active Multi Box you will Name need to have one unique serial number and activation key You Company can find these numbers on the bottom of each Multi Box Email Please note that additional serial numbers may be added by clicking the button below Add Import Serials Phone This dialog box requires the customer registration information and the serial number and activation key on each access terminal If you wish to add one access terminal s registration information at this tim
5. 02 Station 03 Station name Station 02 A Station 04 QZ Information amp Setti a2 USB Device Assignr V Automatically turn station on when system starts d All Hosts Enable Shut Down option without Login on station Enable Auto Logon mode Usemame juser2 Password Run this program only during Logon _ E In folder Initial keyboard state Num Lock Caps Lock F Serall Lock Here is a description of each parameter that can be set in this window e Station name The name of the station e Automatically turn station on when system starts If this is turned off the station will not start when the system boots up After this if you want to start the station you must turn this on e Enable Shut Down option without logging on to the station If this is turned on access terminal users see the shut down options in the logon window This means the host PC can be shut down without a valid user logon If this is turned off the shut down options are not visible until the user logs on e Enable Auto Logon mode When this is enabled and there is an entry in the username and password fields the specified username is automatically logged in when the station starts e Run this program only during Logon When you select a program to run and the folder where it is located the program is started when there is a logon using the station 22 _mcComput
6. Line Cancel Registration Off Line Key Input If you choose online registration follow the instructions here If you choose offline registration skip ahead to that section Online Registration When you select to register or unregister online the next screen allows you to select what serial numbers to register or unregister The window shows you a list of all access terminal serial numbers that are accessible via Ethernet by the host PC For each serial number the window shows if it is registered or not registered Select which access terminals to register or unregister by clicking the appropriate check boxes and click on the Next button NCX 2000 XP Internet Registration Program Register On Line Serial number selection page Please click checkbox to select serial number s Your serial number list 3 5 O 1 6 1 7 H not registered 3 5 O 2 3 7 6 H not registered 3 5 O 2 3 78 H not registered In the Ready to register screen you see the user information you entered and the serial numbers you chose to register or unregister Confirm the information is correct and click on the Next button to complete the process 16 _mComputing NCX 2000 XP Internet Registration Program Ready to register On Line Please check your setting to register if you ready to register please click Nest Serial Number 3501617 not registered Number s to register Name Admin Company NComputing 3 5 O 2 3 7 6 Count
7. boot whether or not the stations start when the host PC boots You can set this either on or off Allow Shutdown Reboot from stations whether or not the stations are given the option to shutdown or reboot the host PC You can set this either on or off X300 card video mode settings The video mode settings for the X300 stations You can set this to either 800x600 or 1024x768 Allow only the last logged in user the shutdown of the system whether or not it 1s required that there is one and only one user logged on for the system to be shut down or rebooted You can set this either on or off Delay until shutdown seconds the default amount of time after a shutdown command is issued until the shutdown occurs You can set the number of seconds Disable Send Broadcast Message whether or not the administrator has disabled broadcast messages You can set this either on or off Support WTSAPI32 Interface whether or not the terminal services software has turned on support for the WIT SAPI32 application interface At times this setting is required for certain applications to behave properly You can set this either on or off 24 _mComputing e Administrator Password whether an administrator password is set You can change the administrator password properties e Autologon on the Host Station whether the host PC is set to start without the Windows logon screen and what username and password to use to bypass it You can enable or dis
8. 11 1 ee E E E E E rrrter re E E 27 PAO T E eee ey ee E rey re ney eee 28 _ncomputing Product Features What is the access terminal kit The X300 access terminal kit enables you to dramatically cut computing costs by sharing the untapped power of PCs The kit includes three access terminals one PCI card and terminal services software that work together to efficiently harness excess computing capacity and enable multiple users to share a single PC Best of all IT staff and end users do not need special training because this end to end solution is easy to manage and is compatible with standard PC applications What is the terminal services software Note This document uses the following terms interchangeably User software host PC software and terminal services software The terminal services software for the X300 divides the host PC s resources into independent sessions that give each user their own robust PC experience One PC can support up to seven users Features Cost effective Save up to 70 on your computing costs versus buying a traditional desktop PC Minimal maintenance required You only have to maintain and upgrade the host PC Simultaneous desktop operation Each user can run their own applications Supports multiple resolutions 1024x768 800x600 16 bit color Small efficient and eco friendly With a small footprint and no moving parts the X300 runs completely silent and saves energy by using on
9. Information amp Settings USB Device Assignment s Local Settings The Local Settings tree allows you to see and change settings for the host PC jm Remote Administration Console File Action View Help C Settings Local Settings ia Stations 4a Stations G Information amp Settings A Information Setti USB Device Assignments USB Device Assignr a All Hosts Sessions The Sessions item shows information about all the sessions currently active on the terminal services software 20 _mComputing m Remote Administration Console File Action Yiew Help C Settings Name User Status 3 Local Settings station 02 user2 Running 7 Da amp Station 03 user2 Running Station 02 A Station 04 user2 Running Station 03 Station 04 Z Information amp Setti USB Device Assignr d All Hosts By clicking on a session in the left window you see two tabs of available information The Application loaded tab shows all the applications running on the selected session jm Remote Administration Console File Action View Help melee Application loaded Information Station Settings X300 Video Settings g Local Settings j s E 02 Application Station 03 B Station 04 QZ Information amp Setti USB Device Assignr All Hosts csrss exe winlogon exe The Information tab shows the following informa
10. _mcComputing X Series Users Guide _iGomputing www ncomputing com NComputing would like to thank you for purchasing this product 1 _ncCcomputing 2005 2007 NComputing Inc All rights reserved Specifications subject to change without notice NComputing is the property of NComputing and may be registered in USA and other countries Other trademarks and trade names are the property of their respective owners Refer to the following to prevent any physical injury or loss of assets caused by damage to the product A user must read this User s Guide carefully before use and follow the instructions e Please make sure that the place of installation is not too hot above 35 C too cold below 0 C or too wet e Please keep the case safe from any severe impact e Please make sure that the product does not come into direct contact with benzene or thinner e Please make sure that the product is not exposed to direct sunlight or any hot machinery e Please keep the product away from any items which have strong magnetic properties e Please do not disassemble repair or rebuild the product e Please do not leave a LAN Local Area Network cable in any passageway An electric shock fire damage to the product or physical injury may occur as a result of tripping over the cable e Please disconnect the LAN cable from the product when the cable is not in use for a long period of time e Please install the product so it
11. a firewall that displays a security warning message when a new port is used see below If you click the Keep Blocking button you will not be able to find NComputing servers If you select the Unlock button the port will open unless you block it manually If you select the Ask Me Later button the port will open temporarily and the security message will continue to appear when the port is accessed Q What kind of games are supported A Generally 2D games are supported at the moment Casual games Java and Flash which can be played on the Internet are also supported High performance 3D games which require a high speed GPU Graphic Processor Unit and a hardware accelerated function are currently not supported Other games including single user games which require a CD for operation are not supported A game which is designed to be used only on the same computer by checking the IP is not supported Windows itself checks out those specifications and rejects more than one loading and thus those games are not supported Q Why is the X300 Graphic Controller installed three times A Up to three access terminals can be connected to the PCI Card The Graphic Controller is installed three times for the three terminals Q How can I install the PCI Card to a slimline computer A The PCI Card can be installed to a slimline computer by using the included low profile bracket W Does the installation of the PCI Card allow mu
12. able autologon and define the username and password ji Remote Administration Console File Action Yiew Help e gt AmB Settings B Local Settings sft Stations QZ Information amp Settings S Product Information W User Information Sa System Settings Serial Numbers USB Device Assignment s 2 All Hosts Name value Maximum number of stations incl Host En Current number of additional stations This machine This user System uptime Start stations at boot Allow Shutdown Reboot from stations Delay until shutdown seconds Disable Send Broadcast Message Support WTSAPI32 Interface Administrator Password Autologon on the Host Station 7 3 YOUR 27E1513D96 HP_Owner 34 minutes 54 seconds The Serial Numbers item shows a list of serial numbers of terminals that have connected to the terminal services software For each serial number it shows the number of licenses required for that terminal the station number if available whether or not it is registered and the location of the serial number record jm Remote Administration Console File Action Yiew Help CI Settings g Local Settings Da Stations 2 Information amp Settings Product Information Gj User Information Sa System Settings Serial Numbers USB Device Assignment s d All Hosts Serial Number Number of licenses Stations Register status Serial Location
13. ate network from users on other networks and control what outside resources its own users have access to The term also implies the security policy that is used with the programs Gateway a network point that acts as an entrance to another network On the Internet a node or stopping point can be either a gateway node or a host end point node Host PC a computer in which the terminal services software has been installed Internet a worldwide system of computer networks in which users at any one computer can if they have permission get information from any other computer and sometimes talk directly to users at other computers IP Address the Internet Protocol IP is basically the set of rules for one network communicating with any other or occasionally for broadcast messages all other networks Each network must know its own address on the Internet and that of any other networks with which it communicates To be part of the Internet an organization needs an Internet network number which it can request from the Network Information Center NIC This unique network number is included in any packet sent out of the network onto the Internet LAN local area network LAN is a group of computers and associated devices that share a common communications line or wireless link and typically share the resources of a single processor or server within a small geographic area for example within an office building Usually the server has ap
14. e enter it in the fields shown If you wish to add more than one access terminal s registration information click on the Add Import Serials button This brings up a dialog box that shows a list of serial numbers and activation keys where you can add each access terminal s registration information Installing NCX 2000 XP X3V V 4 03 051 5 Serial numbers Serial Numbers Import from file To add an entry click on the Add button Adding Serial Number Serial Humber a Activation key Enter the serial number and the activation key of the first terminal Click on the OK button Click on the Add button again to add another terminal s information and so on It is recommended to enter information for each terminal connected to the host PC at this time They can be added later At the installation confirmation screen review the selections and click on the Next button 12 _mComputing gt Installing NCX 2000 XP X3V V 4 03 051 5 NCX 2000 XP Ready to copy files a Setup is now ready to copy files Current Settings Components NC 2000 XP If you want to review or change any settings click Back Destination Directory If you are satisfied with the settings C Program Files NCX 2000 xP click Next to begin copying files The software 1s installed 2 Installing NCX 2000 XP X3V V 4 03 051 5 NCX 2000 XP Source E
15. ere Device Manager File Action View Help 8 e A A YOUR 27E1513D96 Computer See Disk drives Display adapters Intel R 82915G GV 910GL Express Chipset Family x300 Graphic Controller x300 Graphic Controller x300 Graphic Controller DVD CD ROM drives 4 IDE ATA ATAPI controllers 9 IEEE 1394 Bus host controllers je Keyboards Mice and other pointing devices amp Monitors CY se BB Network adapters MB Processors Sound video and game controllers a Storage volumes System devices Universal Serial Bus controllers Glossary Access terminal a network computing terminal using NComputing patented technology It doesn t use a CPU VGA or main chipsets It only uses a programmable system on a chip and a PCI card to connect to the Host PC Administrator a person who is responsible for managing a multi user computing environment such as a local area network LAN The responsibilities of the system administrator typically include 27 _mcomputing installing and configuring system hardware and software establishing and managing user accounts upgrading software and backup and recovery tasks Download the transmission of a file from one computer system to another Ethernet the most widely installed local area network LAN technology specified in a standard IEEE 802 3 Firewall a set of related programs that protect the resources of a priv
16. f Line registration mode This step creates registration file we To register please create this file and send this file to supporkncomputing cam by E mail ou will receive your offline key shortly after you submit the email Numbers to register 3501617 3502376 3502378 Register file path CAD ocuments and SettngsSHP_Ownerty Documents Please click Next to create file Once you create the file you can copy it to another PC if necessary Email the file to support ncomputing com You will receive an email reply that includes an activation key for each serial number that you selected to register or unregister 18 _mComputing When you receive the activation keys start the registration program again and select Key Input In the next window you are given the ability to select a serial number that is pending offline registration or unregistration and enter the corresponding activation key When you have entered the key and selected the correct serial number click on the Accept button Do this for each serial number When you are finished click on the Finish button to complete the process NCX 2000 XP Internet Registration Program Entering Off_line Key Please enter Offline key click Accept to activate registration To cancel an offline registration or unregistration that is already in progress select the Off line Cancel registration radio button and click on the Next button
17. he software is available at extra cost This product is an independent terminal device that provides for the emulation of Windows It is not a computer Unlike an existing computer there is no need for the addition of auxiliary peripheral devices or for the connection of a different types of communication devices or for the modification of hardware Some of the products may not support images with high color depth or 3D games that are supported by high performance computers Please refer to the Windows operating system for more detailed information _nrcomputing Table of Contents SO Sete Gru eer ee eee oes ae as see E E curennt iv een segue tere l ECC morman naa a ce eae erneenier ina coea cent an itera iit tncaeen Mae an cena caea eeaatey eee cua a 2 NOCE A E rn E eer nnn re er ree 3 Froduct Features erase niece ie ae etatee cee oe eet a raat emcees Un eee en ea on ate eae 4 Wy nates the access terminal Kitaa e a E Seman auene eee sane 5 Whats the terminal services soltwale n e en a a teats ie Maen einsa sn etaree 5 O E E ee 5 Minimum s ysteni Reguirements aee ea a a a a 5 Cari eE Aika Tr a E T T E E OET 6 Conceptia DIdor mm a a A tahidiear ara niaee ana 6 EE E T T T T ee 6 distal the XS OO CIC rd a order tenner est iearen ti maeei ie earnest 6 Conmech Permiplie mal DS VCC Siar tamer ete E Ai AUER AOE ge eee 8 diyStalilthesObtw are CW Css a cstr eee etee ss tau oetaeee seo cabaret eet e mregre te rieste er gmane 8 Install the ter
18. ing e Initial keyboard state These are where you can set how these settings should appear when the stations starts There are separate settings for Num Lock Caps Lock and Scroll Lock In the toolbar there is one button Stop station When you select a station and click this button a confirmation window asks if you want to stop the selected station It also reminds you to exit all programs and log off the station WCX 2000 XP Management Console i Before stopping a station it is important that you exit all programs and log off the station Are You sure vou want to stop Station 02 Information amp Settings ji Remote Administration Console File Action view Help C Settings Name g Local Settings S Product Information ek Stations user Information I4 4 System Settings SY Product Information EB serial Numbers Gj User Information ey System Settings Serial Numbers USB Device Assignment s a All Hosts The Product Information tree item shows information about the installed terminal services software such as product name build date version string and vendor information m Remote Administration Console File Action View Help C Settings Name Value Local Settings E Product Name NCX 2000 xP l Stations l Build Date 26 12 2005 i Information amp Settings version String 4 032 051 a Product Information vendor Name For support help form please double click the below link f
19. is product due to the extensive testing This User s Guide is designed to help the user to achieve easy installation and use of the product Our company makes every effort to provide our customers with information related to the product and with answers for any questions that may be asked by our customers The performance of the product can be continuously enhanced via the software update utility Please refer to the relevant section of the User s Guide for more detailed information The customer s registration and the registration of the product serial number which can be done via the Internet enables customers to receive the software upgrade service and ongoing technical support via the Internet for their convenience Please note that reproduction of the User s Guide in whole or in part without permission from the manufacturer 1s not permitted Please read the notes which are related to safety before use The information in the User s Guide may vary depending on any improvements in the product and the model type of the purchased product The manufacturer is not responsible for any damage to the product that is caused by using any products which are not specified as standard products or by not following instructions and procedures correctly This product is compatible with Windows and Linux Any other operating systems including new operating systems require special software which can be purchased separately or an upgrade of t
20. is safe from damage caused by dropping or falling FCC Information This equipment has been tested and found to comply with the limit for a class B digital device pursuant 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try and correct the interference by one or the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Change or modification not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment _nrcomputing Notice This product has been made by using state of the art technology from NComputing and has undergone thorough testing An understanding of reliability has been reached for th
21. ltiple screen operation A Yes You must choose between multiple user or multiple screen operation You cannot run both at the same time To enable multiple user operation follow all the instructions in the installation section of this user guide To enable multiple screen operation only install the X300 bus enumerator and graphics drivers Do not install the terminal services software Then right click on the desktop and select Properties In the Display Properties window select the Settings tab Select an external screen and check the Extend my Windows desktop onto this monitor setting Display Properties Themes Desktop Screen Saver Appearance Settings Drag the monitor icons to match the physical arrangement of your monitors 14 2 3 jj 4 Secondary Display 1024 0 Display 2 Default Monitor on 300 Graphic Controller w Screen resolution Color quality meg More Medium 16 bit 1024 by 768 pixels Ea 6 E C Use this device as the primary monitor Extend my Windows desktop onto this monitor 163 0044 Rev B 29
22. ly 5 watts It s design meets strict environmental guidelines and is ROHS compliant Minimum System Requirements For one X300 PCI card a host PC with at least the following e A 1 3 GHz processor e 512 MB RAM e Keyboard mouse and monitor required for each access terminal e Speakers optional for each access terminal amplified speakers recommended For two X300 PCI cards a host PC with at least the following e A 2 4 GHz processor _mComputing e 1GBRAM e Keyboard mouse and monitor required for each access terminal e Speakers optional for each access terminal amplified speakers recommended Operating Systems e Windows e Linux Please visit our website to see the latest operating system support Conceptual Diagram N S Installation Install the X300 PCI Card 1 Disconnect all peripheral and power cables from the host PC 2 Remove the system cover of the host PC 3 Find an available PCI slot for the X300 PCI card 6 _mComputing MTITINITEEELTL TILT eT SETS ee Lee fh CPEROEE PEON RETA CUTE O PETE NORE N TET Ara ERROR PPE r al b a i Nhl 4 Insert the X300 PCI card and secure the end of the card to the chassis with a retaining screw Note If required you can use the included low profile bracket _mcomputing Connect Peripheral Devices Connect each access terminal to a port on the PCI card using the included Ethernet cables You can als
23. minal services software and register ccccccccesssseeeeeeceeeeeeeeeeeeees 9 Product Resi Straton enra fires ees Pete tes a 8a I os Pas PE Te O a 14 Onine Resis tranoii a a rer errr eer erer ne ere ene ecrT eter tr tyre rrr eRe 16 Offline Ree1stratiOn 2 2 5 c siee ccseccesscesdeeesisesasascesseessdleressstoese netic ss 1 A T 17 Uninstallation eiesenresceeeaieecenenineereissrseraacecenrr iss ceren os a N ne O ae 19 Updating the Terminal Services Software n c 0A TER ee a 19 Using the management console e e N a E occas 19 Local settings mee oea e ee e a I eee eee fecal eacee ven ite 20 SESSIONS 2 2 20 csavacssctestanecesetes0hs tse A cM MI Sous scssscvaeecsecssesaseseees 20 Information amp Settings a N Meee ME aaaeeeaa anaa 23 USB Device Asenmeni s T w Wie E 26 Troubleshootmg an errome Sago onnaa naeinenine neinna tennnarantnn a eaannaani 27 Troubleshooting the access terminal ccccccccccccssssesseeceeeeeeeaeeeseeeceeeeeeeaeeeeees 27 Error message W rakon x Stopped ceccsccccccecsnesesssscssccecsnenasecessccceteneaerees 21 Error message Station x Stopped Serial number required eee 21 Video playback doesn t display Properly eae e a E 27 Lean tconncc tothe hos tRE a a reacties ten aee tases erent ns eae 27 Troubieshoouns the N S tie T a a E teas E ee 21 Checking the X300 PCI Card Driver has been installed correctly 00 jai G1 O
24. not already populated enter the registered user s name company country zip code address phone number fax number email address and second address line city and state use relevant information instead Each field must be entered in this window When you are finished click on the Next button WCX 7000 XP Internet Registration Program Collection information about your system Please fill the following fields Name em Company NComputing Country United States Zip o Address Phone 031 422 5157 Fax E mail techsupportncomputing cam Address 2 At the Choose method window you can select what registration function to invoke For the online registration functions you can select whether to register or unregister the software and associated access terminals In the offline functions you can select whether to register or unregister the software and associated access terminals via a file that can be emailed cancel a pending registration or manually input keys from the offline registration process Select the registration function you want to invoke and click on the Next button 15 _mComputing NCX 2000 XP Internet Registration Program Choose method to register Please select an item for your NC 2000 P system On Line On Line Unregister via Internet Off Line Off Line Register via File E mail Off Line Unregister via File E mail Off
25. o the USB Device assignments are saved To discard changes simply navigate to another tree item or close the console without clicking on the Apply button 26 _mwcomputing Troubleshooting an error message Troubleshooting the access terminal Error message Station x stopped This message appears on the access terminal when the station is not yet logged in or has logged off Error message Station x Stopped Serial number required This message appears when the access terminal s serial number and activation key are not registered Please register the serial number and activation key Video playback doesn t display properly Decrease the size of the video playback window The X300 access terminals have limited video playback capability can t connect to the host PC Make sure the access terminal s cable is connected to the host PC the host PC is running and the access terminal is registered If the date of the system is changed to a date prior to when the software was installed the access terminals registration will show Expired If this happens correct the system date You may have to restart the host PC to connect Troubleshooting the host PC Checking the X300 PCI Card Driver has been installed correctly Open the control panel and then open the System item Select the Hardware tab and open the Multifunction adapters item You can check the installation status of the drivers h
26. o use any standard Ethernet cable Do not exceed the length limit of 15 feet Also do not use any Ethernet equipment such as a hub or a switch between the access terminal and the PCI card Connect peripheral devices to each X300 access terminal Note Please use amplified speakers Note A LAN cable between the X300 PCI card and the access terminal as long as 33 feet 10 meters is allowed if the cable is high quality Category 6 Cat6 cables are recommended Lower quality cables can be a maximum of 16 feet 5 meters long Install the software drivers Turn on the host PC After Windows starts it will automatically bring up a dialog box called Hardware Update Wizard Insert the Software Installation CD into the host PC s CD drive The Hardware Update Wizard dialog box will ask whether it is OK to contact Windows Update to find drivers for the X300 PCI card Note Do not install anything from Windows Update for the X300 PCI card The driver installation must be done using the X300 setup application Select the No thanks radio button and click the Next button Windows will now automatically bring up a window called Found New Hardware Wizard Select the Install the software automatically Recommended radio button and click the Next button Next Windows will search for an X300 bus enumerator driver Windows will display a message that says the X300 bus enumerator driver has been found and it has not
27. passed Windows Logo testing Click on the Continue Anyway button In the next window click on the Finish button Now Windows will bring up a similar set of dialog boxes as it did for the X300 bus enumerator This time it s for the X300 graphics controller In the Hardware Update Wizard dialog box select No not this time and click on the Next button In the Found New Hardware Wizard dialog box select Install the software automatically Recommended and click the Next button Windows searches for the X300 graphic controller driver and brings up a dialog box that says the driver has been found and it has not passed Windows Logo testing Click on the Continue Anyway button and then the Finish button in the next screen The previous paragraph s process is repeated two more times _mComputing Install the terminal services software and register Go to My Computer open the CD drive s icon and start the Install exe application At the installation screen click on the Install Program button a i a pe pa pe p eer pr ee TE f tea a j Fj a aa i Before the installation starts the installation software attempts to connect to the Internet to compare the software version on the CD with the latest software version on the NComputing server If there is a later version on the NComputing server a prompt will appear to ask 1f you want to use the version on the CD or if yo
28. plications and data storage that are shared in common by multiple computer users A local area network may serve as few as two or three users for example in a home network or as many as thousands of users for example in an FDDI network Log on in general computer usage logon is the procedure used to get access to an operating system or application Almost always a logon requires that the user have 1 a user ID and 2 a password Often the user ID must conform to a limited length such as eight characters and the password must contain at least one digit and not match a natural language word User one who uses a computer system Users may need to identify themselves for the purposes of accounting security logging and resource management In order to identify oneself a user has an account and a username USB Universal Serial Bus is a standard designed to allow peripherals to be connected to a computer using a standardized interface socket and to improve plug and play capabilities by allowing devices to be connected and disconnected without rebooting the computer FAQ Note Go to www ncomputing com to see the latest FAQs Q I can t download any updates The Download button is greyed out and I can t click on it A Make sure that the product is registered see Product Registration section Q Why does a warning message appear when I install the terminal services software 28 _mComputing A Windows provides
29. roper use of Xtenda series Product 2 Description of the Product At the readme file screen you may view the readme file and print it out When you are finished click on the Next button 10 _mcComputing 2 Installing NCX 2000 XP X3V V 4 03 051 5 NCX 2000 XP Please read the following text Use the scroll bar to wiew the rest of this text NCX 2000 XP Readme file 21th of Nov 2005 Version 4 05 Release 46 or higher C Copyright 2005 by NComputing Co Ltd Korea Welcome Installation and first step Uninstallation Special release notes Limitatione and tine Cancel At the Choose destination location screen you can install to the default location or you can choose a different location When you are finished click on the Next button 2 Installing NCX 2000 XP X3V V 4 03 051 5 NCX 2000 XP Choose Destination Location Program will install NC 2000 XP in the following directory To install in this directory click Next To install in a different directory click Browse or type a new directory path Click Cancel to exit this program Destination Directory C Program Files NCX 2000 XP At the Choose Password for Administrator screen select whether or not to use an administrator password and whether or not to install the Network Administration Console If you choose to use an administrator password enter it and retype it Click on the Next button
30. ry Republic of Korea 3502378 Zip 431 807 Address Gyeonggi Do Korea Please check your registration Phone 031 422 5157 tainge Fax 031 4225158 If you are satisfied with the E mail techsupport ncomputing com settings click Next to begin the registration Add Info In the On line Registration process screen you see the registration progress Once the online registration process 1s complete the window shows the results of the process including which serial numbers were successfully registered Click on the Finish button NCX 2000 XP Internet Registration Program Registration result page On line Registration process sped thanks for registering Program is registering your NCX 2000 P system now i Registration was finished J successfully Please wait Serial number 3501617 was registered successfully Serial number 3502376 was registered successfully Serial number 3502378 was registered successfully Offline Registration When you use offline registration you can email a data file that includes the serial numbers you want to register or unregister When the registration or unregistration 1s processed you receive a key that must be input manually into the registration screens To start the process select whether to register or unregister offline When you select to register or unregister online the next screen allows you to select what serial numbers to register or unregister The window
31. s Start menu Set Program Access and Defaults Windows Catalog Windows Update Internct E mail Windows Media Plays D Tour Windows XP Files and Settings Tr Se Ward Ww F aint FP Accessories F Eroadcom H F Dell H E Games ET Java Web Start b m Microsoft Office fg Hex 000 P Min Startup d T Weare Internet Explorer p NOK 2000 2P Internet Upcake Wh MSN Messenger 7 0 a Uninstall NOx 2000 4P a Outlook Express i Remote Assistance Windows Media Playe All Programs i Windows Movie Maker 2 Log OFF g Shut Down At any time during the registration process you can click on the Cancel button and the process will be cancelled at that point At any time during the process you can use the Back button to return to previous screens in the registration process to change your entries At the welcome screen if you have password protection turned on enter your password Click the Next button 14 _mComputing NCX 2000 XP Internet Registration Program Welcome to the NCX 2000 P Registration program This computing z program will register your serial number s Registration requires the password from NECs 2000 4P console Please type the password and then click Hest gt button to continue with the Registration Program Password At the Collecting information screen if the data fields are
32. shows you a list of all access terminal serial numbers that are accessible via Ethernet by the host PC For each serial number the window shows if it is registered or not registered Select which access terminals to register or unregister by clicking the appropriate check boxes and click on the Next button 17 _mcComputing NCX 2000 XP Internet Registration Program Unregister On Line Serial number selection page Please click checkbox to select serial number s Your serial number list 3501617 B esisteres 3 5023 76 registered 3 5 o 2 3 78 registered In the next window you see the user information you entered and the serial numbers you chose to register or unregister Confirm the information is correct and click on the Next button NCX 2000 XP Internet Registration Program Ready to Unregister on Line Are you sure you want unregister serial number s if pou ready please click hy ext Serial Number 3501617 registered Number s to register Name Admin Company NComputing 3502376 Country Republic of Korea 3502378 Zip 431 807 Address Gyeongai Do Korea Please check your registration Phone 031 422 5157 ial i Fax 031 422 5158 If you are satisfied with the E mail techsupport ncomputing com settings click Next to begin the registration Add Info In the next screen you select where to place the file that must be emailed x NCX 7000 XP Internet Registration Program Of
33. tenda setup exe Destination C Program Files NCX 2000 XP KMUPDATE EXE Copying needed files Cancel At the Add new users screen select whether or not you would like to add new users to the system If you click on the Yes button the installation program will launch a screen to administer user accounts on the host PC If you click the No button the installation process will continue without bringing up the user administration screen Installing NCX 2000 XP X3V V 4 03 051 5 x Note It is recommended that all users have their own user accounts to enable control of their own settings At the successfully installed screen select whether or not to restart the computer 13 _mComputing 2 Installing NCX 2000 XP X3V V 4 03 051 5 NC 2000 P successfully installed You can start NCX 2000 P Console under Start gt Programs gt NC 2000 P gt NCx 2000 P Console Install needs to restart system Do you want to reboot your computer X Series O No will restart my computer later Note It 1s required to reboot the computer before using the software or the access terminals connected to the host PC Product Registration When registering the terminal services software all the access terminals must be connected to the host EC Product registration uses the Internet and enables downloading updates and technical support Select Product Registration in the Window
34. tion about the selected session Station name the access terminal s provisioned name Logged in user the username that is currently logged in Default user the default username for the terminal session If one is not configured it shows the last user that logged in Status the session status Logon program the filename that is run at logon Logon program folder the folder where the logon program exists AutoLaunch enabled the station s automatic launch status Display Id the terminal s display ID Hardware Id the terminal s virtual hardware ID Keyboard Id what type of keyboard interface is used 21 _mComputing e Pointer Id what type of pointer interface is used ji Remote Administration Console File Action View Help amp am 2 eD laa Settings Application loaded Information Station Settings x300 Video Settings 8 Local Settings ta Stati iat ations Application Station 02 F staton 03 winlogon exe _ A Station 04 Explorer EXE Z Information amp Setti Isburnwatcher exe USB Device Assignr HPwuSchd2 exe 2 All Hosts KmMsg exe ctfmon exe csrss exe The Station Settings tab shows parameters that can be set for each station m Remote Administration Console File Action View Help 4H a 2 Spp Settings Application loaded Information Station Settings x300 Video Settings g Local Settings pE Stations A Station
35. u want to download the latest version and use it Note It is recommended to download the latest version and use it rather than use an older version on the CD At the Welcome screen click on the Next button v Installing X3V V 4 03 051 5 Welcome to the NCX 2000 XP Setup program a computing It is strongly recommended that you exit all Windows programs before running this Setup program Close any programs you are running than click Next to continue with the Setup program Click Cancel to quit Setup X Series Cancel At the antivirus and firewall warning screen click on the Next button _mComputing 2 Installing NCX 2000 XP X3V V 4 03 051 5 NCX 2000 XP Firewall Anti Virus Software Warning J Firewall Anti Virus Software Warning Please make sure to DISABLE or UNINSTALL any Anti Virus or Firewall software that may be running in the background Security software of this type has been tested and known to interfere with the installation and operation of our product To learn more about this and how to prevent any interference please click here Click here Cancel At the software license screen you may view the software license and print it out When you are finished click on the I agree checkbox then click on the Next button 2 Installing NCX 2000 XP X3V V 4 03 051 5 NCX 2000 XP License Please read the following license agreement Use the scroll bar to
36. view the rest of this agreement END USER LICENSE AGREEMENT This End User License Agreement EULA is a legal agreement between you either an individual or a single entity and NComputing Co Ltd for the software product that accompanies this EULA which includes computer software and may include associated media printed materials and online or electronic documentation Software Product or Software 1 IMPORTANT READ THIS CAREFULLY YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE OPENING THIS PACKAGE OR INSTALLING THE PROGRAM INTO THE COMPUTER INSTALLING COPYING OR USING THE SOFTWARE CONSTITUTES ACCEPTANCE OF THE TERMS AND CONDITIONS OF THIS EULA AND THAT YOU UNDERSTAND THAT THIS w At the software terms of use screen you may view the software terms of use document and print it out When you are finished click on the I agree checkbox then click on the Next button 2 Installing NCX 2000 XP X3V V 4 03 051 5 NCX 2000 XP Terms of use Please read the following terms of use Use the scroll bar to view the rest of this terms of use NOTICE BEFORE INSTALLING SOFTWARE PROVIDED BY NComputing Co Ltd PLEASE READ THIS TERMS OF USE STATEMENT CAREFULLY YOU WILL BE PERMITTED TO USE THE HARDWARE AND SOFTWARE OHLY IF YOU AGREE TO THE PROVISIONS OF THIS TERMS OF USE STATEMENT TERMS OF USE STATEMENT 1 General The object of the provisions of this Terms of Use Statement is to govern the p
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