Mustek PP7000 User's Manual
Contents
1. For switch position 1 when it is set to ON printer runs in high speed mode This is the default setting as the printer is delivered However depending on the print content fi the printer is used for printing bar codes that have to be dark enough it could be wiser to set the printer to work in power saving mode by changing the switch to OFF The printer could run smoother and in effect faster due to elimination of motor brake application Switch position 2 is usually set to OFF for use with 80 mm paper width When the printer is installed with the 58 mm paper guide adaptor for use with the paper roll of 58 mm width the switch should be set to ON in PP7000 II Switch position 3 is usually set to OFF for ESC POS command application that prints at 512 dots line Only technical users shall set this switch to ON and make the printer work in the 576 dots line format POSIFLEX D SOFTWARE COMMANDS The Aura thermal printer supports all commands applicable to Epson printer 88 The only difference is smoothening command in enlarged text fonts Please visit our web site Attp www posiflex com tw http www posiflextw com http www posiflexuk com http www posiflexusa com for detail description of the supported commands if required 1 Enhancement commands Following commands are included in the printer firmware version since ver 3 2 ESC o Beep command GS o Be2. and 2 to ON leaving the rest unchanged as factory default setting 3 Peripheral connection The peripheral controller is a RJ11 jack near the serial connector With use of Posiflex cash drawer cable 20863018001 CCBLA 180 1 come with cash drawer this port can control a Posiflex cash drawer CR3100 or CR3200 or CR4000 or CR4100 If a Posiflex special split cable 20867023800 CCBLA 238 is used instead this port can control two cash drawers of above models When the printer is used as a kitchen printer please use this port for kitchen bell connection instead 4 Power connection The power connector is a 3 pin jack between the peripheral connector and the parallel connector Either a Posiflex supplied power adaptor or a printer power cable from a Posiflex POS system can be connected to this connector to supply power for this printer During insertion of the power plug be sure to hear the click to obtain a firm contact CAUTION Before doing the insertion or extraction of the power plug be sure to pull the outer sleeve of the plug backward to release the internal latch Failure to do this could damage the power plug Such damage is considered as an artificial destruction and is not covered by the warranty 5 Power on When all the above cable connections are made correctly you may connect your power adaptor to the wall outlet Make POSIFLEX lt sure that the type of power cord and the voltage requirement of the power adaptor
3. any form or by any means electronic mechanical photocopying or otherwise without the prior written consent of Mustek Corp the publisher of this documentation Other brand and product names are trademarks and registered trademarks and service marks of their respective owners 19370900020 POSIFLEX Table Of Contents GETTING STARTED 1 1 1 1 PRODUCT BRIEFING 1 1 UNPACKING el m rt RES 1 2 OPTIONS terere rmx eren 1 3 MAIN PARTS THE EXTERIOR 1 3 INDICATORS 1 4 OPERATING ENVIRONMENT 1 5 USEFUL TIPS 1 6 QUICK START UP 2 1 LOADING 2 1 Desk top application 2 1 When to replace paper 2 2 CONNECTING CABLES 2 2 Serial connection ees 2 2 Parallel connection 2 2 Peripheral 2 3 Power connection 2 3 Power eese nie aye Enea 2 3 OSE PLE 2 4 SPECIAL ADJUSTMENTS 2 5 Paper near end sensor 2 5 Paper roll placement 2 5 Spacer plate 2 6 Paper cutting 2 6 Wall mount applic
4. define this point and there will be further 10 mm paper after cutting to prevent paper jam Before setting this switch to ON please make sure that your software will take care of enough paper feed for the paper jam prevention issue For switch position 8 when it is set to ON in the field the printer maybe subject to unpredictable damages and must be strictly prevented The factory default for each position is listed below Switch Position 1 2 3 4 5 6 7 8 Serial interface OFF OFF OFF auto cutter Parallel interface w auto cutter ON ON OFF OFF OFF OFF OFF OFF POSIFLEX INTERNAL SWITCH There is an extra internal 4 position DIP switch in PP7000 for more technical settings To access these setup please first turn off the printer power and disconnect every cable from the printer Remove 4 screws from bottom of printer and remove the plastic bottom cover with the power switch pressed The 4 position DIP switch seats beside the 8 position DIP switch for setup window with the switch position counting starts from the nearest side to the 8 position DIP switch This 4 position DIP switch works as following Switch position Setting Effect V Function ON OFF 1 Printspeed 42 5 lines sec 28 3 lines sec 2 Paper width 58 mm 80 mm 3 Line format 570 dots line 512 dots line 4 Reserved N A
5. m n when cash drawer remain open 0 m lt 256 n 0 1 Hexadecimal codes are 1D 70 mn If the cash drawer connected to the printer remains open for more than m seconds the printer beeps until the drawer is closed If m 0 this function is disabled The factory default of the printer is set to disable this function The parameter n in this command identifies the way cash drawer indicates drawer open status 0 30H applies to drawers giving an open signal when cash drawer is opened n 1 31H applies to drawers giving a short signal when drawer is opened Any value of the parameters outside the defined range will cause the entire command ignored POSIFLEX E CHARACTER CODE PAGES Aura series printer supports all code pages and international character sets applicable to Epson printer TM T88 They are Page 0 PC437 USA Standard Europe Page 1 Katakana Page 2 PC850 Multilingual Page 3 PC860 Portuguese Page 4 PC863 Canadian French Page 5 PC865 Nordic Page 17 PC866 Cyrillic 2 Page 19 PC858 Euro Dollar Sign included in PC850 The international character sets supported in the code pages include USA France Germany UK Denmark I Sweden Italy Spain Japan Norway Denmark II Spain Latin America Korea for character set code from 0 to D and Ex Jugoslavia for character set code F If any undefined code lt 00 gt to lt 1 gt or an unde
6. meet the local power conditions Now the printer is ready for power on 6 Self test Press and hold down the feed button while turning the on off switch on The printer will then perform a self test A sample slip of self test result is printed below Please note that both serial and parallel interfaces are indicated That means the printer is working on an autosensing and autoselect algorithm PF 7001 THERMAL PRINTER SELF TEST Firrmnes preion 4 1 655 705 Interfsze Serie Paral Hats Parity B Bit 1 Step Hit Handgesk ing n rdekri Print SIF gat i isa Poser sidth BD om Din Seitch B to FF 00234587 8 TOMMY ijklangaqemtusewpzi 17 i Ja 10 ras A EIER E OL REPE HEAD abend pes j BAEPIDISZGREWIEDIT ae DER ais 1 a aT MILL UE MEL IM rH tt png End 29 Sel temt in HEC MODE Prena FEED te tiat printing The header is printed in text mode and the rest part of this slip is printed in page mode If FEED button is pressed at this POSIFLEX moment a font table will be printed in text mode again To exit the test pr
7. AC INPUT FREQUENCY 50 60 HZ INPUT CURRENT 1 5 A MAX 115 V AC OUTPUT VOLTAGE 24 V DC OUTPUT POWER 60 W STATIC LOAD 2 5 OUTPUT REGULATION 5 MTBF 30 000 HRS EMI STANDARDS VDE B FCC B VCCI B POSIFLEX V TECHNICAL INFORMATION A INTERFACES 1 Peripheral interface The connector for peripheral control is a 6P6C RJ11 jack with the following pin assignment The best recommended cash drawers to this connector are Posiflex CR3100 CR3200 CR4000 and CR4100 Using the cable 20863018001 CCBLA 180 1 delivered with the cash drawer the Aura series can control one dedicated cash drawer However by using an optional split cable 20867023800 CCBLA 238 Aura series controls two cash drawers through this connector Please connect the CR1 plug to the cash drawer CRA to be opened by command Esc p 1 n1 n2 and the CR2 plug to the cash drawer CRB to be opened by command Esc 0 n1 n2 6P6C jack 6 pin plug PIN Definition Description 1 FG Frame ground 2 Drawer kick for cash drawer controlled software command Esc p 0 nl n2 3 SENSE Input peripheral status 4 VCC 24 V DC supply Drawer kick for cash drawer controlled by 5 CRA software command Esc 1 nl n2 6 SG Signal ground POSIFLEX B SETUP WINDOW On bottom cover of the Aura series thermal printer there is screwed a metal plate for setup window In this window there is a 8 position D
8. IP switch for printer setup Please use proper tool to change the switch setting when necessary The switch position counting starts from the nearest edge of printer The ON direction points to the connector area of the printer The OFF direction points to the power switch The functions of each position may evolve with the revisions of the firmware The information below applies to the latest version to the date of print of this manual This 8 position DIP switch works as following Switch n ON OFF position POSIFLEX Switch position 4 defines the handshaking method in serial interface When it is set to ON the printer transmits an for busy and sends an XON for not busy When it is set to OFF the printer signifies the busy status over hardware signals that can be detected by the host as DSR or CTS When parallel interface is used both switch positions 3 and 4 should be set to OFF For switch position 5 if the switch is set to ON the busy signal is sent to host only when input buffer is full When it is set to OFF busy signal is sent to host whenever an off line status occurs Therefore signals including the paper near end detect will generate busy signal to the host Consequently the printing may be stopped even when there is still a long way to go before the paper roll is actually exhausted For switch position 6 when it is set to OFF there will be a 20 mm paper feed before cutting when software does not
9. POSIFLEX Aura Series PP7000 PP7000 II Thermal Printer User s Guide Rev Al IMPORTANT Please read carefully before using this printer Before opening the Top Hood make sure there is no paper jam or cutter jam trouble Read page 3 4 3 5 and Warranty Limit in the user s Manual POSIFLEX Federal Communications Commission Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense For compliance with Federal Noise Interference Standard this equipment requires a shielded cable This statement will be applied only for the printers marketed in U S A CE manufacturer s Declaration of Conformity EC Council Directive 89 336 EEC of 3 May 1989 This product has been designed and manufactured in accordance with the International Standards EN50081 1 01 92 and EN50082 1 01 92 following t
10. a good solution to set in the setup window to have the printer to send busy only when input buffer is full and not based on every off line signal 3 Spacer plate If the paper roll is of width less than the standard 80 58 mm it may run away from the paper near end sensor during application resulting in an error status In this case please stick the spacer plate to the wall opposite to the paper near end sensor in the paper roll compartment Each spacer plate compensates 1 mm paper roll width shortage There will be 1 spacer plate in the accessory of the printer If the user uses narrower paper roll and requires more spacer plates it can be purchased from Posiflex 4 Paper cutting The paper advance after a protective cut is now set to 12 mm In case the user uses direct cut instead of protective cut to have something like a logo printed on top of each slip it is also highly suggested to print the logo and necessary paper feeding to make 12 mm paper advance right after each cut to prevent curling up and jamming of paper front edge inside the paper exit slot 5 Wall mount application In wall mount application the paper near end sensor will not have proper operation and it is suggested to set in the setup window to have the printer to send busy only when input buffer is full and not based on every off line signal POUSIFLEX MAINTENANCE GUIDES A MAINTENANCE GUIDE LINES e Always turn off and disconnect power before opening
11. ation 2 6 MAINTENANCE GUIDES 3 1 MAINTENANCE GUIDE LINES 3 1 GENERAL CLEANING 3 1 POSIFLEX PRINT HEAD CLEANING TROUBLE SHOOTING General problems Printing problems Paper jam problems Auto cutter problems Advanced analysis tool TECHNICAL INFORMATION INTERFACES irori ET MI TE RV Peripheral interface SETUP WINDOW INTERNAL SWITCH SOFTWARE COMMANDS Enhancement commands CHARACTER CODE 5 il EXT 2 4 4 5 EXT s1 E 2 zd 2 y 5 5 57 POSIFLEX GETTING STARTED A CONGRATULATION You have made a very wise decision by purchasing the easy loading low noise high resolution light weight high reliability thermal printer Aura PP7000 amp PP7000 ID series of Posiflex products This series of printers has been elegantly designed for a Point Of Sale kitchen amp kiosk application The manufacturer of this printer not only wishes to take this opportunity to congratulate your smart investment on buying this printer but also likes to express the wishes for your prosperous future by using it B PRODUCT BRIEFING The Aura series pri
12. ep definition 0 lt 16 default 3 seconds ESC p m n1 n2 Cash drawer Kick or kitchen bell drive command GS p m n Beep when cash drawer remain open 0 lt m lt 256 0 Explanations as below ESC 0 command Hexadecimal codes are 1B 6F Printer beeps when this command is received per condition set by beep definition GS m Beep definition 0 m lt 16 default 3 seconds Hexadecimal codes are 1D 6F m This command defines length of beep as m seconds when command is received When m 0 default applies POSIFLEX ESC m n1 n2 Kitchen bell drive command m 0 0 nl n2 255 Hexadecimal codes are 1B 70 m n1 n2 This command can be used to drive a kitchen bell purchased from Posiflex when this printer is used as a kitchen printer and the environment could be so noisy that the beeper for reminding the kitchen staff of the printing can be not loud enough After fixing the Kitchen bell onto say a kitchen wall connect the cable from the bell to the peripheral connector on the printer Then use this command with m set to 0 and both n1 and n2 set to 255 The printer will be able to drive the Kitchen bell for about half a second on each such command If this command is sent to the printer multiple times consecutively the bell will ring for about half a second and rest for also about half a second then ring again for multiple times GS
13. fined lt ESC gt lt FS gt or lt GS gt command sequence beyond these tables is received the code or the sequence of codes will be discarded However when image print data character registration data or command parameters are received they are handled as ordinary data The user may visit our web at Attp www posiflex com tw http www posiflextw com http www posiflexuk com Or http www posiflexusa com for a view of the fonts in the code pages and character sets
14. he Paper Out LED If it is ON most probably the paper roll is not installed or is at or near the end Install a new paper roll If the Paper Out LED is OFF please check if the print hood is properly closed There are 2 internal check points inside the printer to assure the locking of the hood for a decent printing Therefore any dislocation of the hood may cause an error status and inhibition to printing Press down the hood at middle of the opening when closing it till it audibly clicks into place If both situations are not the cause please try pulling the hood lock forward If the top hood won t release automatically check for paper jam described in next item If there is no paper jam and the printer has been printing for quite a period of time the print head may be overheated It will usually cool back in few minutes and the printing will resume POUSIFLEX If there is no paper jam and the print head is not overheated turn off the printer and wait for half a minute then turn it back on If the problem still remains contact a qualified service person Nothing can be printed with ERROR LED OFF Try to run self test according to previous chapter to check if the printer itself works properly If the self test passes check the following a Check the connection of the interface cable at both the printer and computer ends Also make sure that this cable meets the specification required for both the printer and the computer b Check
15. he provisions of the Electro Magnetic Compatibility Directive of the European Communities as of May 1989 Warranty Limits Warranty will terminate automatically when the machine is opened by any person other than the authorized technicians The user should consult his her dealer for the problem happened Warranty voids if the user does not follow the instructions in application of this merchandise The manufacturer is by no means responsible for any damage or hazard caused by improper application About This Manual This manual is aimed to assist the user to utilize the Aura PP7000 series which is a series of POS thermal printers delicately designed to work with either serial or parallel interface connection This manual covers both operational and technical aspects This manual covers also the Epson emulation commands and some special features of the printer The manufacturer of the Aura PP7000 series heartily apologizes to the user for reserving the right to change or to modify this manual without notice due to the rapid and constant progress and improvement on science and technology The user may always obtain the most up to date information through our web sites http Avww posiflex com tw http www posiflextw com http www posiflexuk com or http www posiflexusa com Copyright Mustek Corp 2002 All rights are strictly reserved No part of this documentation may be reproduced stored in a retrieval system or transmitted in
16. henever the printer gives paper out signal or a red line appears on the thermal paper it is the proper timing for replacing the paper Do not wait till the print engine is dragging the paper roll at the very end Remove the leftover and replace a new paper roll as illustrated above to prevent excessive paper dust in the printer and consequently possibility for paper jam B CONNECTING CABLES 1 Serial connection All the external connectors are in the recessed area at the rear bottom The serial connector is a 9 pin D sub Female connector at the right in the picture above Apply the male connector of RS232 cable to this port for serial application Please note that when serial connection is used there must be no cable connection at the parallel port on the printer The default protocol used in serial connection is 19200 bps none parity 8 data bits 1 stop bit Set in setup window the switch positions both 1 and 2 to OFF leaving the rest unchanged as factory default setting 2 Parallel connection The parallel connector is a 25 pin D sub Male connector at the leftmost location in the connector area Apply the female end of the parallel cable at this port for parallel application Please note that when parallel connection is used there must be no cable connection at the serial port on the printer Please also note that to keep parallel interface in fast operation please adjust in setup POUSIFLEX window the switch positions both 1
17. inting please turn the printer off and on again SPECIAL ADJUSTMENTS 1 Paper near end sensor The near end sensor for paper roll in the printer is now able to have the printer work with paper rolls of several bobbin sizes Please refer to the picture at right from inside the paper roll compartment that there are a fixing screw and a sensor head in the wall Slightly release the fixing screw to adjust the position of sensor head The acceptable paper roll bobbin outer diameter is between 18 and 22mm This adjustment allows sensor activation on paper roll overall diameter between 21 and 23 6 mm unless for too light bobbins Remember for smaller roll diameter the sensor head should go higher Sensor Head 2 Paper roll placement When the paper roll to put back in is 9 i already nearly used Bobbin O D the paper roll must be ff bbin Thermal placed in the way Paper the paper roll touches Surface the sensor head from the outer surface but never allow the sensor head to ride on the bobbin body between the inner and outer diameter of the paper roll bobbin nor to go into the inner diameter of the paper roll bobbin It is also noticed that some market available paper roll has POSIFLEX lt extremely light bobbin easily causing the paper roll to go off position when paper feeding with low remaining paper In this case the paper near end sensor may function abnormally and it would be
18. l humidity is from 20 to 85 RH no condensation Since the paper roll is highly thermal sensitive please keep them in a dark place that is 20 and 65 RH when not installed in the printer Use a grounded AC power outlet Use only the power cord and power adaptor furnished with the printer Do not use a power outlet of a circuit shared with any equipment that causes great electrical noise such as motors Do not use a power outlet of a circuit shared with any equipment that uses a lot of power such as a copier or a coffee maker Do not touch any connector contacts to avoid possible electrostatic damage Do not allow the cut receipt to slide back into the cutter during the operation As this would lead to multiple cutting at the lower edge of a receipt and the multiple cut thin slips tend to cause mechanical malfunction POSIFLEX lt H USEFUL TIPS Do not touch the areas around the print head and mot POSIFLEX QUICK START UP A LOADING PAPER 1 Desk top application 1 Slide the hood lock toward front of the printer to release the hood 2 Raise released hood wide open manually 3 Drop thermal paper roll inside the printer in the orientation as shown in the picture 4 Close the hood back leaving the tail of the paper roll coming out of the opening between the hood and the top cover Tear off excessive paper POSIFLEX lt 2 When to replace paper W
19. nter uses thermal sensitive paper in form of a roll at a width of 80 mm standard or 58 mm option The Aura series printer serves the stand alone desk top application as well as the application within a Posiflex integrated POS system equally perfect The Aura series support two types of interface input through different sub codes to the model number The interfaces are RS232 for serial interface and Centronics for parallel interface Aura printer of different model number sub codes utilizes different cabinet color and accessory cable and switch setting to accommodate the requirement of different interface The Aura supports a guillotine type auto cutter for paper partial cut and a manual cut mechanism The Aura series also supports user s company s LOGO downloading for superior performance It even supports some enhancement capability for POSIFLEX lt reminder function to persons around It can be used to drive a separately purchased kitchen bell for such reminder function in noisy environment This printer also supports application in different countries of various kinds of power systems by changing the power cord to the power adaptor The 7000 is enhanced model from PP7000 for higher print speed UNPACKING Followings are items you may find when you carefully unpack the carton that delivers Aura series printer If there is any discrepancy or problem contact your dealer immediately Be sure to save the packing material
20. r This can be useful in finding software problems To start the dump mode Turn off printer Open print hood Hold down FEED button while turning printer on Close the hood To stop the dump mode Press the FEED button to print out the last line Turn off the printer During dump mode All commands except DLE EOT and DLE ENQ are disabled POSIFLEX IV SPECIFICATIONS A PRINTER ITEM SPECIFICATION Printing method Thermal sensitive line dot method Effective printing width 64 mm Thermal head configuration 512 dots line PP7000 Text mode 80 mm sec Painting speed Page mode 150 mm sec High speed mode 180 mm sec PP7000 II Power saving mode 120 mm sec Paper feed method Friction auto feed Paper load method Drop and use Auto cutter capability Partial cut 1 point at center left Manual cutter Saw tooth blade Dot Pitch 0 125 x 0 125 mm Input power type DC Input voltage 24V 5 Dimension mm 148 W x 199 D x 144 Weight 1 35 Kg net B PAPER Paper type Thermal roll paper Paper roll formation External side is heat sensitive side Paper width 80 or 58 0 1 mm Paper roll outer diameter 83 mm max Paper roll inner diameter 12 1 0 mm Paper thickness 60 80 um POSIFLEX c POWER ADAPTOR ITEM REQUIREMENT INPUT VOLTAGE 100 V AC 250 V
21. r operation If the auto cutter is jammed the print hood will be locked Please first resolve the auto cutter problems per description in next item and then come back to deal with the paper jam Never force open the print hood Please also clear away any contaminants accumulated in the cutter track above the thermal elements Auto Cutter Track Thermal Elements 52 A 4 Auto Cutter Problems In case any foreign materials like a staple or paper clip or excessive paper scraps fall into the auto cutter mechanism the auto cutter may lock up and so does the print hood In such case please pull the cutter cover forward to expose the cutter mechanism Apply some mechanical assistance below to reset the cutter blade back to its home position Please lift up if exist a transparent protective cover over the adjustment wheel Turn this wheel downward When the cutter blade returns to its standard position a hole in the plastic gear will show up in the window as illustrated below Then aim the guide of the cutter cover and push POUSIFLEX it back to position when finish The lock up of the print hood can then be released after this problem solved Please use manual cutter as temporary alternative measure once the auto cutter malfunctioned Open Cutter Cover when hood locked 5 Advanced Analysis Tool This printer supports Hexadecimal Dump for experienced user to view exactly what data is received by the printe
22. s in case the printer needs to be shipped at some point in the future The printer itself Thermal paper roll 80 mm wide One piece of spacer plate One of the interface cables a Serial cable with 9 pin D sub Female to 9 pin D sub Male connectors for Aura PP7000 PP7000 IDS b Parallel cable with 25 pin D sub Male to 25 pin D sub Female connectors for Aura PP7000 PP7000 II C Length of the interface cable depends on whether the order includes the power adaptor When power adaptor is included the interface cable is 6 ft long for stand alone application When the power adaptor is not included in the order the interface cable is a shorter one for integrated application in Posiflex POS system One of the power sources POSIFLEX a Power adaptor power cord depend on country type ordered b Power supply cable when no power adaptor ordered POSIFLEX Front View Rear View c 3208 Power Switch Parallel Connector Frame Ground Serial Connector Power Connector Peripheral Connector Bottom View Screws Setup Window Window Plate Screw F INDICATORS e Power LED green Error LED red e Paper Out LED red POSIFLEX G OPERATING ENVIRONMENT Place the printer on a sturdy level surface Choose a place that is well ventilated and free of excessive dust smoke or fume Do not put the printer under direct sunlight or near a heater Ideal room temperature is from 5 C to 40 C Idea
23. the cover e The areas around the print head and motor become very hot during and just after printing do not touch them When handling the interior of the thermal printer please pay attention not to be hurt by any sharp edge of the metal parts B GENERAL CLEANING Please use soft hair brush or compressed air to clear away any dust or paper scraps accumulation inside the printer Check also the area of the auto cutter regularly C PRINT HEAD CLEANING The print head is located underneath the roll paper passage at the exit as in the picture below You can clean the thermal elements of the print head and paper sensor gently using a cotton swab moistened with isopropyl alcohol solvent NOTE Never do this when print head is still hot Do not touch the print head thermal elements Do not scratch the print head Thermal Elements Paper Sensor POSIFLEX Before putting back the paper roll for printing alcohol solvent must be dried completely D TROUBLE SHOOTING This section gives solutions to some printer problems you may have 1 General Problems No LED lights up on control panel when switched on Make sure that the power supply cables are correctly plugged into the printer the power adaptor and to the power outlet Make sure that power is supplied to the power outlet If the outlet is controlled by a switch or timer try use another outlet 2 Printing Problems Nothing can be printed with ERROR LED ON Check t
24. the printer data communication settings against the computer The printer settings can be found easily on the self test print out If the problem remains or the self test fails contact your dealer or a qualified service person Poor printing quality Contaminants like paper scraps and dusts on the thermal print head can lower the print quality drastically Clean the print head as described in previous section Printer trembles when printing Since PP7000 II prints at 180 mm sec that is extremely high speed the printer may tremble due to frequent engagement of the brake and acceleration of the motor Such situation in turn can be consequences of very complicated printer operation command or heavily dense printing like in inverse printing in print content or irregular insufficient data flow received from the host When this happens the print speed will be dragged down drastically since the motor has to be stopped frequently Avoiding such draw backs can free the printer from trembling and degraded performance However if it is impossible to avoid this the printer may have to run at a lower POSIFLEX speed by adjusting an internal switch describe in last chapter of the manual 3 Paper Jam Problems Paper is jammed inside the printer Turn off the printer and open the print hood by releasing the hood lock Remove the jammed paper and reinstall the paper roll Close the hood properly and firmly Then turn on the printer fo
Download Pdf Manuals
Related Search