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Lexmark X215 MFP User's Manual

1. If marks repeatedly appear on the printed side of the page at even intervals e The toner cartridge may be damaged If a repetitive mark occurs on the page print a cleaning sheet several times to clean the cartridge See page 68 After the printout if you still have the same problems install a new toner cartridge See page 65 e Parts of the machine may have toner on them If the defects occur on the back of the page the problem will likely correct itself after a few more pages e The fusing assembly may be damaged Contact a service representative Background scatter Background scatter results from bits of toner distributed on the printed page e The paper may be too damp Try printing with a different batch of paper Do not open packages of paper until necessary so that the paper does not absorb too much moisture e If background scatter occurs on an envelope change the printing layout to avoid printing over areas that have overlapping seams on the reverse side Printing on seams can cause problems e If background scatter covers the entire surface area of a printed page adjust the print resolution through your software program or the printer properties Misformed characters AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc If characters are improperly formed and producing hollow images the paper stock may be too slick Try a different paper See page 21 e If characters are impr
2. Reports ke Your machine can print reports containing a wide range of important information Here are some examples of the different types of reports Report Content Phonebook Current shortcuts and groups stored in the machine Sent Most recent faxes sent Received Most recent faxes received Pending Pending fax jobs that have been entered using the Delay Send feature Confirmation Faxes that have been confirmed received Settings Current default settings Power Fail e Time the power failed e Delay Send jobs that were deleted during the power failure e Received faxes that were erased during the power failure e Failed jobs that were in the process of being sent or received To print a report 1 Press Menu 2 Press a scroll button 40r gt until REPORT MENU appears on the top line of the display and then press Select 3 Press a scroll button until the type of report that you want to print appears on the bottom line of the display and then press Select Reports 61 Maintenance ke Cleaning the machine To maintain print quality follow these cleaning procedures each time the toner cartridge is replaced or if print quality problems occur Warning e Do not put water directly onto any part of the machine e Do not use ammonia based cleaners or volatile solvents such as thinner on the machine e While cleaning the inside of the ma
3. The machine has two output locations the front output tray and the rear output slot Front output tray The front output tray should be used to output plain paper only You should use the rear output slot for envelopes labels small custom sized paper postcards and transparencies To use the front output tray make sure the rear cover is closed Paper is output facedown into the front output tray with the last page on the bottom This tray should be used for most jobs and is recommended for jobs requiring over 50 sheets of plain paper continuously Note If problems such as excessive curl occur when using the front output tray try using the rear output slot Rear output slot You can use the rear output slot for all paper types however for envelopes labels small custom sized paper postcards and transparencies using this slot is recommended To use the rear output slot open the rear cover Paper is output faceup through the rear output slot with the last page on the top To avoid paper jams do not open or close the rear cover while printing CAUTION The fuser area is hot Avoid contact with the fuser area to prevent burns Selecting an output location 30 Printing ke Printing a document To print a job from a typical Windows program 1 Open the document you want to print 2 Click File Print The Print window appears Verify the correct printer Lexmark X215 is selected in the Print window Mod
4. A4 210 x 297 8 27 x 11 69 Folio 215 9 x 330 2 8 5 x 13 Legal 215 9 x 355 6 8 5 x 14 Executive 184 2 x 266 7 7 25 x 10 5 B5 182 x 257 7 2 x 10 A5 148 x 210 5 83 x 8 27 No O Yes 1 A6 105 x 148 4 13 x 5 88 Envelopes Mom Yes 1 No 9 98 4 x 225 4 3 88 x 8 88 No 10 104 8 x 241 3 4 12 x 9 5 DL 110 x 220 4 33 x 8 66 C5 162 x 229 6 38 x 9 02 C6 114 x 162 4 49 x 6 38 B5 176 x 250 6 93 x 9 84 No 7 3 4 98 4 x 190 4 3 88 x 5 83 Labels Non Yes 1 Letter 215 9 x 279 8 5 x 11 A4 210 x 297 8 27 x 11 69 Transparency films No O Yes 1 Letter 215 9 x 279 8 5 x 11 A4 210 x 297 8 27 x 11 69 Loading paper and changing paper size 21 Size input sources and capacities Input source capacity Size mm in Paper tray Manual bypass Card stock No O Yes 1 A6 card 105 x 148 4 13 x 5 88 Postcard 101 6 x 152 4 4 x 6 1 Maximum capacity may be reduced depending on paper thickness 2 This media must be fed one sheet at a time through the manual bypass Guidelines for paper and specialty media When selecting or loading paper envelopes transparencies or other specialty media keep these guidelines in mind Attempting to print on damp curled wrinkled or torn paper can cause paper jams and poor print quality Use only high quality copier grade paper Avoid paper with embossed lettering perforations or texture that is too smooth or too rough Store paper in its re
5. LEXMARK X215 MFP User s Guide April 2003 Edition April 2003 The following paragraph does not apply to any country where such provisions are inconsistent with local law LEXMARK INTERNATIONAL INC PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time Comments about this publication may be addressed to Lexmark International Inc Department F95 032 2 740 West New Circle Road Lexington Kentucky 40550 U S A In the United Kingdom and Eire send to Lexmark International Ltd Marketing and Services Department Westhorpe House Westhorpe Marlow Bucks SL7 3RQ Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you You can purchase additional copies of publications related to this product by calling 1 800 553 9727 In the United Kingdom and Eire call 44 0 8704 440 044 In other countries
6. The phonebook is a directory of frequently used numbers that you can assign to specific keys for quick dialing when sending a fax These programmed numbers are called shortcuts You can assign multiple shortcuts into groups so you can send the same fax to multiple numbers in a single job Your printer can hold 100 shortcuts or groups at one time Creating a shortcut 1 Press Phonebook until EDIT appears on the bottom line of the display and then press Select Press a scroll button until SHORTCUT appears on the bottom line of the display and then press Select Enter the shortcut location number on the numeric keypad and then press Select The location can be any number between 0 and 99 Using the keypad enter the number that you want to store in the shortcut location and then press Select Using the alphanumeric feature of the keypad enter an ID specific to the fax number For example BOB S FAX MACHINE To use the alphanumeric feature of the keypad press the number key that corresponds to the character that you want to use one or more times until the correct letter is displayed for example press the number 2 three times to enter the letter C Then press the right scroll button to move the cursor to the next space Repeat until the name is entered Note You can also enter special characters amp by pressing the 0 zero key Press Select To return to the Ready prompt press Stop Clear Using s
7. Using the advanced option you can copy images onto a page in a variety of layouts The advanced settings available when a document is loaded in the ADF include e Off Turns off the advanced copy features e Collation Controls the sequence in which multiple page documents are printed for example if you copied a 5 page document without collation the copier would output 5 pages of the first page 5 pages of the second page and so on If you selected collation the copier would output pages 1 through 5 for the first copy pages 1 through 5 for the second copy and so on e 2 UP Prints two copied documents on a single page e 4 UP Prints four copied documents on a single page 1 2 The Advanced settings available when a document is loaded on the scanner bed include e Off Turns off the advanced copy features e Auto Fit Automatically reduces or enlarges the original image so that the resulting copy will fit on the paper that is currently loaded in the machine e 2 side Prints two copied documents on a single page After copying the first document you are prompted to place a second document on the scanner bed This feature is very similar to the 2 Up option which is available when using the ADF However when using the scanner bed the 2 Side feature is especially useful when copying both sides of an original document Note Autofit and 2 side can be selected only when the paper size is letter
8. 3 Press a scroll button until TIMEOUT appears on the bottom line of the display and then press Select 4 Press a scroll button until the status you want 15 30 60 or 180 seconds appears on the display and then press Select 5 To return to the Ready prompt press Stop Clear Customizing default settings 48 Creating two sided copies You can create two sided copies by using the manual bypass to feed previously copied output pages back into your machine Using the ADF 1 Copy the first side of your original document normally Note Make sure to maintain a consistent orientation when loading documents into the ADF If you do not the reverse side of the document copy could print upside down Reload your original document into the ADF with the opposite side facing up Load the previously copied output page into the manual bypass with the previously copied side facedown feeding the top edge of the page into the machine first 4 Press Start Using the scanning bed 1 Place your original document on the scanning bed facedown with the top left corner of the page aligned with the arrow on the corner of the document glass Press Start Place the opposite side of your document on the scanning bed with the top left corner of the page aligned with the arrow on the corner of the document glass 4 Load the previously copied output page into the manual bypass with the previously copied side facedown feeding the top edge of the pag
9. See page 35 e Fit to Page Used to fit a document to a selected paper size See page 36 e Watermark Text printed over an existing document See page 36 e Overlay Specific text or images printed on multiple documents such as the text or images that make up a letterhead See page 38 e Odd Even pages and Manual feed Used to print on both sides of the paper See page 40 You can access Print Properties using your program or using the Printers folder Using your program When you access Print Properties from your program any settings you change are in effect only while you are using the current program 1 Click File gt Print The Print window appears 2 Verify the correct printer Lexmark X215 is selected in the Print window 3 Click Properties If the Properties button does not appear in the Print window click Options Printer or Setup depending on the program first and then click Properties in the next window Using the Printers folder When you access Print Properties from the Printers folder any settings you change are permanent To access Print Properties from the Printers folder follow the instructions for your operating system Windows 98 Me and Windows NT 4 0 Windows 2000 Windows XP 1 Click Start gt Settings gt 1 Click Start gt Settings gt 1 Click Start gt Printers and Printers Printers faxes 2 Right click the Lexmark X215 2 Right click the Lexmark X215 2 Right click the L
10. a dot matrix printer e Super Fine use for documents containing extremely fine detail This setting is available only if the fax machine you are sending to also supports the Super Fine resolution e Photo use for documents containing shades of grey or photographs Customizing settings 54 Option Description Darkness You can select the default Darkness setting to make the document you are faxing lighter or darker Select one of the following settings e Light works well with dark print e Normal works well with standard typed or printed documents e Dark works well with light print or faint pencil markings Redials Specifies the number of redial attempts 0 to 13 If you enter 0 the machine will not redial Redial wait Specifies the number of minutes 1 to 15 to wait before automatically redialling a previously busy fax number Ringer Specifies the volume Low Medium or High of the telephone ring for incoming faxes Speaker Specifies whether the speaker is On or Off You can also set this option to Connect which turns the speaker on only until the receiving fax machine answers Confirmation A report showing whether the transmission was successful how many pages were sent and so on You can select from the following settings e On e Off e Error prints only when a transmission is not successful Auto Report A report with detailed information about the previous 50 communications opera
11. cenic cx secetnetuddiecestantetaned uccekacenasdoneteniaceceuuamcmands 48 Setting the Timeout option EE 48 Creating two sided copies kk 49 Using the RTE 49 USING the scanning bed RE 49 Chapter 6 SEL essegeggktegegegsEegseeeegta aea 50 Scanning a document or WMAQE TE 50 Contents 4 Chapter 7 FING ceca dacs dentate ar cesretsieractdcriarataiesnietdaneliaeeds 51 Sending E EN E TEE 51 Using the scanning bed ieren 51 Using the ADF sriid aneriieri rsin Tini ee ee ee ee 52 Sending a fax manually E 52 Using the scanning TE 52 Using the ADF egen nnani inini n E i a aaao Gere ae 53 Receiving a fax automatically ssccsiisctcuaricideceuscnececeeasadtacdsuagedaealeastcanecdumgianue 53 Receiving a fax manually ssssssssssssrrrreesseessssnsarerrrrrrnnnnrrtrrrannnseeetnrnneeeene 53 Een EE due CN 54 Using special features occa cists ss castes degen sbkee geed cian stdneds neds ce eeeneecske 56 Phonebook EE ee 56 Bro d aSt E 58 Delay SENA E 58 Clearing display messages EE 60 Chapter 8 eme geeeeegbee cess uses tccecte sates sete sere ctnceeteeetcteereede 61 Chapter 9 NIGIFELO RVING ass ceeded cad dcarced daceca bieten 62 Cleaning Kann UE 62 Cleaning the outside of the machine AAA 62 Cleaning the inside of the machine AAA 63 Cleaning the scan unit EE 64 Maintaining the toner cartridge E 64 Redistributing RE 65 Ordering toner cartridges xecnusetissak cea dhatecedtennincnednteractaansecensiinbacnessabementaue 65 Replacing the ele e
12. computer now is selected f Click Finish g If any Lexmark X215 new hardware screens appear click Next or Continue until finished Installing software 19 Removing the drivers You should remove the drivers if you are upgrading the software or if your driver installation fails You can remove the software using the CD or the Windows unlnstallShield Note Before removing close all programs You must restart your computer after removing the drivers 1 Click Start Programs Lexmark X215 2 You can select each driver individually to remove e To remove the scan driver select TWAIN Driver Uninstall e To remove the printer driver select Printer Driver Uninstall When the Lexmark X215 Series Driver Maintenance window appears check Remove and then click Next 3 When your computer prompts you to confirm your selection click Yes The selected driver and all of its components are removed from your computer Click OK Restart your computer Removing the drivers 20 Loading paper and changing paper size enee ele wee hes has wiet gege Selecting print materials Select print materials that are an appropriate size for your input source paper tray or manual bypass Using print materials that are not recommended may cause paper jams or poor print quality Size input sources and capacities Input source capacity Size mm in Paper tray Manual bypass Plain paper Yes 250 Yes 1 Letter 215 9 x 279 8 5 x 11
13. consumption e Press Stop Clear to cancel a copy job in progress e Clean the document glass regularly Dust on the document glass may affect print quality Using the scanning bed 43 Using the ADF You can copy up to 30 documents 20 Ib 75 g m using the ADF When you use the ADF e Do not load documents smaller than 142 x 148 mm 5 5 x 5 83 in or larger than 216 x 356 mm 8 5 x 14 in e Do not attempt to feed the following types of documents Carbon paper or carbon backed paper Coated paper Onion skin or thin paper Wrinkled creased curled rolled or torn paper e Remove all staples and paper clips before loading documents e Make sure any glue ink or correction fluid on the paper is completely dry before loading documents e Do not load documents containing different sizes or weights of paper If you want to make copies from booklets pamphlets transparencies or documents with other unusual characteristics use the scanning bed For help see page 42 1 Load the document up to 30 pages faceup into the ADF and adjust the document guides to the document size Note Letter and A4 sized paper should align to the corresponding registration marks on the paper guide Legal sized paper extends beyond the edge of the guide 2 Customize any copy settings you want to change For help see page 45 Using the ADF 44 3 Press Start to begin copying Note e Press Stop Clear to cancel a copy job i
14. language is not already displayed on the operator panel Unpacking 10 Installing the toner cartridge 1 Open the front cover 2 Remove the toner cartridge Installing the toner cartridge 11 3 Gently shake the cartridge to distribute the toner Note Thoroughly shaking the cartridge will assure the maximum copies per cartridge 4 Insert the toner cartridge until it locks into place 5 Close the front cover Installing the toner cartridge 12 Connecting the cables 1 Connect the supplied telephone cord to the line jack and the other end to the wall jack 2 Connect either a parallel IEEE 1284 compliant or USB cable to the printer port and the other end to your computer Note If any new hardware screens appear on your computer as a result of connecting with the USB cable click Cancel and proceed with setup Connecting the cables 13 Powering on the machine 1 Plug one end of the supplied three pronged electrical cord into the AC socket on the machine and the other end into a properly grounded electrical outlet ve 2 Turm on the power switch The message Warming Up Please Wait appears on the display Powering on the machine 14 Understanding the operator panel Darkness Content Content Selects the output type for the current copy job Select from Text Mixed or Photo quality Darkness Adjusts the brightness of the current copy j
15. legal or A4 To select the advanced setting you want to use 1 Press Advanced repeatedly 2 When the setting you want appears click Select Customizing settings 47 Customizing default settings The default settings for the basic copy options darkness content number scale are set using the operator panel menu When you copy a document these default settings are used unless you change them using the operator panel buttons see page 45 To customize the default settings Press Menu 3 Press a scroll button lt Or until COPY MENU appears on the top line of the display and then press Select Press a scroll button to scroll through the copy options When the option you want to change appears press Select Change the setting by pressing a scroll button or enter a value using the numeric keypad and then press Select 7 Repeat steps 4 through 6 as necessary Note While setting copy options pressing Stop Clear cancels the changed setting and restores the default status 8 To return to the Ready prompt press Stop Clear Setting the Timeout option If you change your copy settings using the operator panel buttons for a specific job your machine will eventually restore your default settings To set the length of time the machine waits before restoring default settings 1 Press Menu 2 Press a scroll button lt Or gt until MACHINE SETUP appears on the top line of the display and then press Select
16. line or can have them removed by calling the German network provider Normally metering pulses are not provided unless specifically requested by the subscriber at the time of installation Using the Lexmark X215 in Switzerland The Lexmark X215 requires a Swiss billing tone filter Lexmark part number 14B5109 to be installed on any line which receives metering pulses in Switzerland The Lexmark filter must be used as metering pulses are present on all analog telephone lines in Switzerland Telecommunications notices 96 Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries 2003 Lexmark International Inc 740 West New Circle Road Lexington Kentucky 40550 www lexmark com
17. open a document containing text or an image you want to use in a new page overlay Position the items exactly as you want them to appear when printed as an overlay and then save the file Access Print Properties either from your program or from the Printers folder For help see page 32 From the Extras tab click Edit in the Overlay section The Edit Overlays window appears Click Create Overlay The Create Overlay window appears Enter a name up to eight characters in the File Name box Specify where you want to save the file The default is C Formover Click Save The name appears in the Overlay List box Click OK or Yes Note e This file does not print It is stored on your computer until you are ready to use it to overlay a document e The overlay document size must be the same as the document it overlays e Do not create an overlay with a watermark Accessing Print Properties 38 Using an overlay After you create an overlay you can use it to print with your document To print an overlay with a document 1 2 Create or open the document you want to print Access Print Properties either from your program or from the Printers folder For help see page 32 From the Extras tab select the overlay you want from the Overlay drop down list If the overlay file you want does not appear in the Overlay drop down list a Click Edit b Click Load Overlay c Select the overlay file you want If you stored
18. paper guides are aligned See page 49 e Check that paper is loaded correctly Blank copies Original document not Ensure that the original is facedown on the document positioned correctly glass or faceup in the ADF Image rubs off the copy easily e Ensure the correct media type is selected e Replace paper with a fresh supply e In high humidity areas do not leave paper in the machine for extended periods of time Frequent jams e Check adjust paper guides e Fan the stack of paper and then turn it over in the paper tray e Replace paper with a fresh supply e Ensure the paper is the proper paper weight 20 Ib 75 g m bond paper is recommended e Check for paper or pieces of paper remaining in the machine after a jam is cleared Fewer copies from the toner cartridge than expected Originals contain pictures solids or heavy lines Originals are forms newsletters books and so on e The machine is being turned on and off frequently e The document cover is being left open while copies are being made Ensure document cover is closed when making copies Solving problems 83 Scanning problems Problem Possible cause and solution Scanner does not work Your machine may be busy printing Wait until printing completes before using the scanner Make sure that you place the document to be scanned face down on the document glass or face up in the Automatic Document
19. sheet of paper To print more than one page per sheet the pages will appear decreased in size and arranged on the sheet You can print up to 4 pages on one sheet od H UR l 1 Access Print Properties either from your program or from the Printers folder For help see page 32 From the Layout tab choose either 2 UP or 4 UP in the Type drop down list Select the page order in the Page Order drop down list if necessary Click OK Scaling a document You can change the scale of your print job on a page P 1 Access Print Properties either from your program or from the Printers folder For help see page 32 Note Remember if you can change this setting from the Print window of your program you do not need to access Printer Properties unless you want to make this a permanent change in effect for every document you print From the Layout tab select Scale in the Type drop down list Enter a scaling rate in the Percentage box Click OK Accessing Print Properties 35 Fitting your document to a selected paper size You can scale your print job to any selected paper size regardless of the digital document size This can be useful when you want to check fine details on a small document 1 Access Print Properties either from your program or from the Printers folder For help see page 32 Note Remember if you can change this setting
20. the display memory shows a MEMORY FULL message delete any documents you no longer need from the memory and then restore the document Blank areas appear at the You may have chosen the wrong paper settings bottom of each page or on other pages with only a small strip of text printed at the top Solving problems 85 Print quality problems Problem Solution Light or faded print If a vertical white streak or faded area appears e The toner supply is low You may be able to temporarily extend the toner Aa Ce cartridge life See page 64 Aa Ce If this does not improve the print quality install a new toner cartridge Aa Ge e The paper may not meet paper specifications for example paper is too AaBbCc moist or too rough See page 22 AaBbCc e Ifthe entire page is light the print resolution setting is too light Adjust the darkness and content See page 45 e A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning See page 68 Toner specs e The paper may not meet specifications for example the paper is too or moist or too rough See page 22 AaBbCc The paper path may need cleaning See page 63 AaBbGc AaBbCc AaBbCe AaBbCc Dropouts If faded areas that are generally rounded occur randomly on the page e A single sheet of paper may be defective Try reprinting the job AaBbCc e The moisture content of the pape
21. the overlay file you want to use into an external source you can also load the file when you access the Load Overlay window d Click Open The file now appears in the Overlay List box e Select the overlay f Click OK If you want a confirmation message to appear each time you send a document to print select Confirm Page Overlay When Printing Answering Yes to the message means that the selected overlay will be printed with your document Answering No to the message cancels overlay printing If this box is empty and an overlay has been selected the overlay will automatically be printed with your document Click OK or Yes Note The overlay document resolution must be the same as the document it overlays Deleting an overlay 1 ao Ff AW N Access Print Properties either from your program or from the Printers folder For help see page 32 From the Extras tab click Edit in the Overlay section Select the overlay you want to delete from the Overlay List box Click Delete Overlay Click OK Accessing Print Properties 39 Printing on both sides of the paper You can print on both sides of the paper using the manual bypass to feed previously printed pages back into your machine P Go N eh 10 11 12 13 14 15 Open the document you want to print Click File Print Verify the correct printer Lexmark X215 is selected in the Print window Click Properties If the Properties button does not appear i
22. type and quality See page 21 e Install a new toner cartridge See page 65 e If the problem persists the machine may require repair Contact a service representative Character voids Character voids are white areas within the parts of characters that should be solid black e If you are using transparencies try another type of transparency Because of the composition of the transparency some character voids are normal e You may be printing on the wrong surface of the paper Remove the paper and turn it over e The paper may not meet paper specifications See page 21 Horizontal stripes If horizontally aligned black streaks or smears appear e The toner cartridge may be installed improperly Remove the cartridge and reinsert it e The toner cartridge may be defective Install a new toner cartridge See page 65 e If the problem persists the machine may require repair Contact a service representative Calling for service When you call for service describe the problem you are experiencing the message on the display and the troubleshooting steps you have already taken to find a solution You need to know your printer model type and serial number Refer to the label on the back of the machine for this information For service in the U S or Canada call 1 800 Lexmark 1 800 539 6275 For other countries regions refer to http support lexmark com Calling for service 89 N
23. when copying only When printing select the paper type and size in the program you are using Using the paper tray To set the paper type and size for the paper tray 1 2 Press Menu Press a scroll button 4 0r until PAPER MENU appears on the top line of the display and then press Select Press a scroll button until Tray Type appears on the bottom line of the display and then press Select Press a scroll button to select the paper type you want to use and then press Select Press a scroll button until Tray Size appears on the bottom line of the display and then press Select Press a scroll button to select the paper size you are using and press Select To return to the Ready prompt press Stop Clear Using the manual bypass To set the paper type and size for the manual bypass 1 2 Press Menu Press a scroll button 40r gt until PAPER MENU appears on the top line of the display and then press Select Press a scroll button until Bypass Type appears on the bottom line of the display and then press Select Press a scroll button to select the paper type you want to use and then press Select Press a scroll button until Bypass Size appears on the bottom line of the display and then press Select Press a scroll button to select the paper size you want to use and then press Select To return to the Ready prompt press Stop Clear Setting the paper type and size 29 Selecting an output location
24. 11 Connection cable between the computer and the machine is not connected properly Disconnect the printer cable and then reconnect it Connection cable between the computer and the machine is defective e If possible attach the cable to another computer that is working properly and print a job e Try a new printer cable Port setting is incorrect e Check the Windows printer setting to make sure that the print job is sent to the correct port for example LPT1 e If the computer has more than one port make sure that the machine is attached to the correct one Configuration incorrect Ensure the printer settings are correct Machine is malfunctioning Check the display message on the operator panel to determine if the machine is indicating a system error Print job is extremely slow Job may be very complex e Reduce the complexity of the page e Adjust the print quality settings If using Windows 98 Me the Spool setting may be set incorrectly 1 Click Start Settings gt Printers 2 Right click the Lexmark X215 printer icon 3 Click Properties 4 From the Details tab click Spool Settings 5 Select the spool setting you want Half the page is blank Page orientation setting may be incorrect Change the page orientation in your program See page 31 Paper size and the paper size settings do not match Ensure that the paper size in the printer
25. 232 3000 Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Avis de conformit aux normes de l industrie du Canada Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada European Community EC directives conformity This product is in conformity with the protection requirements of EC Council directives 89 336 EEC 73 23 EEC and 1999 5 EC on the approximation and harmonization of the laws of the Member Electronic emission notices 92 States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support Lexmark International S A Boigny France This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950 The United Kingdom Telecommunications Act 1984 This apparatus is approved under the approval number NS G 1234 J 100003 for the indirect connections to the public telecommunications systems in the United Kingdom Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296 1 meter average sound press
26. 4 Using the numeric keypad press 1 for Yes if you have another number or 2 for No if you have entered the last number Delay send Using the delay send feature you can scan a document now and fax it at a later time Note If your machine loses power all delayed jobs are canceled 1 Place your document in either the ADF or on the scanning bed Press Menu Press a scroll button 40r gt until FAX MENU appears on the top line of the display and then press Select Using special features 58 9 Press a scroll button until DELAY SEND appears on the bottom line of the display and then press Select Enter the fax number to which you want to send and then press Select The operator panel prompts you for another number Using the numeric keypad press 1 for Yes if you have another number or 2 for No if you have entered the last number When you have entered the last number use the alphanumeric feature of the numeric keypad to enter a name description for the fax job and then press Select To use the alphanumeric feature of the keypad press the number key that corresponds to the character that you want to use one or more times until the correct letter is displayed for example press the number 2 three times to enter the letter C Then press the right scroll button to move the cursor to the next space Repeat until the name is entered Note You can also enter special characters amp by pressing the 0 z
27. 66 Cleaning the photoconductor drum 68 Chapter 10 Troubleshooting csssseeeeeeeeeeeeeeeeeeeeeesseneeneeees 69 Preventing document and Paper Jams cece eeeeeeeeeeeeeeeeeeeennaeeeeeeeeeeeea 69 Clearing document JAMS cic 2eceseccsczaesseecesasiseieneesctdsestsee ceedenseastareseasenndse 70 Rn E 70 Output misfeed EE 72 Roller misted WE 72 EELER rere ec ser er Enea 73 Paper feed area PAPER JAM DI seeeseriseeeerrttteesrrrinrnssssrrrinrnnsssrnnn 73 Paper exit area PAPER JAM 1 cisdiisicdeiccsiassciecinidinmadstalnacgiuenanaiaiede 75 Fuser and toner cartridge areas PAPER JAM 21 77 Contents 5 Manual bypass area BYPASS JAM o cccccceeeeeeeeeeeeeeeeeenneeeeeeeeeeeeaea 78 Clearing display messages cocci acted ieee ire ees 79 Solving POSITS ase acdsee eet tests ed aa tee seed EE EErEE 79 PAPOr teeding DROE sirimiri aana A aia 80 Printing and copying Neige EE 81 Scanning problemS E 84 Faxing eige e 84 Print quality problems E 86 Calling for service ee eebe geegent enee See Eege 89 NOUCO Re ee ee ene ne ee nee vee ne en eee ee eee nem See heme em 90 Safety information E 90 TEE le E 90 Laser ONC OS E 91 Electronic emission DUT SE 91 Telecommunications NOUCCS css ssiticeccccansccsetentccnasinnddcdatenanmantaasetedenncenxatadaceede 94 Contents 6 Getting started The Lexmark X215 MFP is a multifunction printer You can use it to copy fax print and scan Before unpacking your machine select a lev
28. Feeder Check that the USB or parallel cable is connected properly Check that the USB or parallel cable is not defective Swap the cable with a known good cable If necessary replace the cable If using a parallel cable ensure that it is compliant with the IEEE 1284 standard Make sure that the scanner job is being sent to the correct port for example LPT1 or USB Scans very slowly Check if the machine is printing receiving data Scan the document after the current job is completed Graphics are scanned more slowly than text Communication speed becomes slow in scan mode because of the large amount of memory required to analyze and reproduce the scanned image Set your computer to ECP printer mode through BIOS setting It helps to increase the speed For details on how to set BIOS refer to your computer user documentation Faxing problems Problem Possible cause and solution Machine is not working no display and buttons are not working Unplug the power cord and plug it in again Ensure that there is power to the electrical outlet No dial tone Check that the phone line is connected properly Check that the phone socket in the wall is working by plugging in another phone Numbers stored in the memory do not dial correctly Make sure that the numbers are stored in the memory correctly Print a phonebook list Document does not feed Make sure that the document is not wrinkled and y
29. am wrapper until ready to use Place cartons on pallets or shelves not on the floor Do not place heavy objects on top of the paper whether it is packaged or loose Keep it away from moisture or other conditions that could cause it to wrinkle or curl During storage you should use moisture proof wrap such as a plastic container or bag to prevent dust and moisture from contaminating your paper Always use paper and other materials that conform with those listed in Selecting print materials on page 21 Use only well constructed envelopes with sharp well creased folds Do not use envelopes with clasps and snaps Do not use envelopes with windows coated lining self adhesive seals or other synthetic materials Do not use damaged or poorly made envelopes Load specialty media one sheet at a time Use only materials recommended for use with laser printers To prevent specialty media such as transparencies and label sheets from sticking together remove each sheet from the output tray as it is printed Place transparencies on a flat surface after removing them from the machine Do not leave transparencies in the paper tray for long periods of time Dust and dirt may accumulate on the film resulting in spotty printing To avoid smudging caused by fingerprints handle transparencies and coated paper carefully Selecting print materials 22 To avoid fading do not expose the printed transparencies to prolonged sunlight St
30. ay and the four digit year For example 01 23 2003 Enter the current time The default clock setting is 12 hour Press the asterisk to select AM or PM and then press Select Note If the machine is unplugged for longer than 15 minutes or turned off for longer than an hour when the power is turned back on the machine prompts you to reset the correct date and time Changing the display language To change the language on the operator panel display 1 Press Menu 2 Press a scroll button lt Or gt until MACHINE SETUP appears on the top line of the display and then press Select 3 Press a scroll button until Language appears on the bottom line of the display and then press Select The current language setting appears on the bottom line of the display 4 Press a scroll button until you see the language you want on the display and then press Select 5 To return to the Ready prompt press Stop Clear Setting the date and time 16 Setting the country It is important to select your country or if your country is not listed the country closest to you This information ensures that the fax modem on your machine can work at the optimal setting for the regional telephone system To set your country 1 2 Press Menu Press a scroll button 4 0r gt until MACHINE SETUP appears on the top line of the display and then press Select Press a scroll button until Country appears on the bottom line of the display an
31. blems you may experience and the suggested solutions If the problem persists after all suggested solutions have been exhausted call for service See page 89 Clearing display messages 79 Paper feeding problems Symptom Possible cause and solution Paper jam Clear the paper jam See page 73 Paper sticks together e Ensure that there is not too much paper in the paper tray Depending on the thickness of your paper the paper tray can hold up to 250 sheets of paper e Make sure that you are using the correct type of paper See page 21 e Remove paper from the paper tray and flex or fan the paper e Humid conditions may cause some paper to stick together Multiple sheets do not feed Different types of paper may be stacked in the paper tray Load paper of only one type size and weight e When loading paper do not force the paper down into the machine If multiple sheets have caused a paper jam clear the paper jam See page 73 Paper skews or buckles e Ensure there is not too much paper in the paper tray Depending on the thickness of your paper the paper tray can hold up to 250 sheets of paper e Make sure the paper guide lightly touches the paper and does not cause the paper to bow in the paper tray e Make sure you are using the correct type of paper See page 21 Paper does not feed e Paper is not loaded correctly Remove paper from the tray and reload it correctly e There is too much paper loaded Re
32. chine be careful not to touch the transfer roller located under the toner cartridge Oil from your fingers can affect print quality Cleaning the outside of the machine Wipe the outside surface of the machine with a soft clean lint free cloth If you dampen the cloth slightly with water be careful not to let any water drip onto or inside the machine Maintenance 62 Cleaning the inside of the machine During the printing process paper toner and dust particles can accumulate inside the machine This buildup can cause print quality problems such as toner specks or smearing Cleaning the inside of the machine eliminates or reduces these problems 1 Turn the machine off unplug the power cord and then wait for the machine to cool down 2 Open the front cover and remove the toner cartridge Warning Do noftouch the photoconductor drum located on the bottom of the toner cartridge Place the toner cartridge on a clean dry surface With a dry lint free cloth wipe away any dust and spilled toner from the toner cartridge area and the toner cartridge cavity Warning To prevent damage to the toner cartridge do not expose it to light for more than a few minutes Cover it with a piece of paper if necessary Do not touch the black transfer roller Cleaning the machine 63 5 Reinsert the toner cartridge and close the cover 6 Plug in the power cord and turn the machine on Cleaning the scan unit Keeping the scan un
33. chine is certified in the U S to conform to the requirements of DHHS 21 CFR Subchapter J for Class 1 laser products and elsewhere is certified as a Class laser product conforming to the requirements of IEC 60825 1 Class laser products are not considered to be hazardous The machine contains internally a Class IIIb 3b laser that is nominally a 5 milliwatt gallium arsenide laser operating in the wavelength region of 770 795 nanometers The laser system and machine are designed so there is never any human access to laser radiation above a Class level during normal operation user maintenance or prescribed service condition Electronic emission notices Federal Communications Commission FCC compliance information statement The Lexmark X215 has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this Laser notices 91 device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The FCC Class B limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is
34. contact your point of purchase References in this publication to products programs or services do not imply that the manufacturer intends to make these available in all countries in which it operates Any reference to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries Operation ReSource is a service mark of Lexmark International Inc Other trademarks are the property of their respective owners 2003 Lexmark International Inc All rights reserved UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense Copyright advisory It may be illegal to copy certain materials without permission or license including documents images and currency If you are not sure whether you have permission seek legal advice Contents ke Chapter 1 Getting starte re 7 U
35. d then press Select Press a scroll button until you see the country you want on the display and then press Select To return to the Ready prompt press Stop Clear Setting the station ID To set the station ID 1 2 Press Menu Press a scroll button 4 Or until FAX SETUP appears on the top line of the display and then press Select Press a scroll button until Station ID appears on the bottom line of the display and then press Select Enter your fax number using the numeric keypad and then press Select Enter an ID name to identify the fax device using the alohanumeric feature of the numeric keypad and then press Select To use the alphanumeric feature of the numeric keypad press the number key that corresponds to the character that you want to use one or more times until the correct letter is displayed for example press the number 2 three times to enter the letter C Then press the right scroll button to move the cursor to the next space Repeat until the name is entered Note You can also enter special characters amp by pressing the 0 zero key To return to the Ready prompt press Stop Clear Setting the country 17 Setting the Power Saver mode Power Saver mode reduces power consumption when the machine is not in use To select the amount of time that the machine waits after each job before it switches to Power Saver mode 1 Press Menu 2 Press a scroll button lt 0r gt u
36. dentifies something that could cause you harm Warning A warning identifies something that could damage your product hardware or software Notices 90 Laser notices The following laser notice label may be affixed to this machine Laser advisory label CAUTION iN NSIBLE LASER RADIATION WHEN THIS COVER OPEN DO NOT OPEN Tots COVER YORSIGHT UNSICHTBARE LASERSTAAHLUNG VERN ABDECKUNG GEOFFNET NICHT DEM STRAFL AUSSETZEN ATTENTION RAYONNEMENT LASER INVISISLE EN CAS D OUVERTURE EXPOSITION DANGEAEUSE AU FNSCEAU ATTENZIONE RADIAZIONE LASER INVISIBILE IN CASO Ol APERTURA EVITARE L ESPOSIZIONE AL FASCIO PRE ALCI N RADIACI N LASER INVISIBLE CUANDO SE ASAE EVITAR EXPONERSEAL RAYO PERIGO AADIAGAO LASERA INVISIVEL AO ABRIR EVITE EXPOSI O DIRECTA AO FEWE GEVAAR ONZICHTSARE LASEASTAALEN SI GEOPENDE KLEP DEZE KLEP NIET OP ENEN ADVARSEL USYNUG LASEASTRALNING VED ASMNING NAR SIMRERHEDSSRYDERE ER VOZ AF FUNKTION UNDGA LIGAETTELSE FOR STRALNING ADVARSEL USYNLIG LASERSTAALN NG N R DEKSEL PNES STIRA IKKE INN 1 STRALEN UNNGA EKSPONEAING FOR STRALEN VARNING OSYNUGLASEASTRALNING NAR DENNA DEL AR GPPEN CCM SPARREN AA URKOPPLAD BETRAKTA EJ STAALEN STRALEN AR FARLIG YARO AVATTAESSA JA SUOJALUKITUS CHITETTAESS 4 GET ALTTIINA NAKYIMATTOMALLE LASERA SATEEYLLE ALA KATSO SATEESEEN lt R PREFS URMARRAG S Si ol gZ uY HHN Lee SIS FYD SAS 10809 403 Laser notice The ma
37. driver settings matches the paper in the tray Solving problems 81 Problem Machine prints but the text is wrong garbled or incomplete Possible cause Printer cable is loose or defective Solution Disconnect the printer cable and then reconnect it Try a print job that you have already printed successfully If possible attach the cable and the machine to another computer and try another print job Try a new printer cable Wrong printer driver selected Check the program s printer selection menu to ensure that your machine is selected Software program is malfunctioning Try printing a job from another program Operating system is malfunctioning Exit Windows and restart the computer Turn the machine off and then back on again Blank pages print Toner cartridge is defective or out of toner Redistribute the toner See page 64 If necessary replace the toner cartridge File may have blank pages Check the file to ensure that it does not contain blank pages Some parts such as the controller or the board may be defective Contact a service representative Illustrations print incorrectly in Adobe Illustrator The setting in the software program is wrong Print the document with Download as Bit Image selected in the Advanced Options window of the graphic properties Error occurs repeatedly when printing with the USB connection Whe
38. e into the machine first 5 Press Start Creating two sided copies 49 Scanning ke Scanning a document or image Scanning with this machine requires the use of TWAIN compliant software such as Scansoft PaperPort or Adobe Photoshop The first time you use the scanning function select your machine as your TWAIN source in the program you want to use To scan a document or image 1 Place the document or image on the document glass or in the ADF Open a program such as PaperPort or Photoshop Refer to the user documentation for your program for instructions on acquiring an image and other information Scanning 50 Q Faxing ke There are two ways you can send or receive a fax e Automatic e Manual You might select the Automatic mode when you know the receiving fax machine and your fax machine are connected to a dedicated phone line that is the phone line is used only for faxing If the phone line is shared between a telephone and a fax machine you might want to select the Manual mode Sending a fax automatically Using the scanning bed Make sure there are no documents loaded in the ADF Place the first page of your document on the glass Customize any fax settings you want to change For help see page 54 A Go N ch Using the numeric keypad enter the number of the fax machine to which you want to send your document Note You may enter a number using shortcuts or groups For help see page 58 5 Pr
39. e new watermark to the list 6 Click OK To stop printing the watermark select No Watermark from the Watermark drop down list Editing a watermark 1 Access Print Properties either from your program or from the Printers folder For help see page 32 2 From the Extras tab click Edit in the Watermark section The Edit Watermarks window appears 3 Select the watermark you want to edit in the Current Watermarks list and then make your changes Click Update Click OK Deleting a watermark 1 Access Print Properties either from your program or from the Printers folder For help see page 32 2 From the Extras tab click Edit in the Watermark section The Edit Watermarks window appears 3 Select the watermark you want to delete in the Current Watermarks list and then click Delete 4 Click OK Accessing Print Properties 37 Using overlays An overlay is text or images in a special file format that can be printed on any document Overlays are often used to take the place of preprinted forms and letterhead Instead of using preprinted letterhead you can create an overlay containing the same information that is currently on your letterhead Then to print a document with your company s letterhead you can select to print the letterhead overlay on your document This eliminates the need to load special paper in the machine Creating an overlay You can create a new page overlay containing your logo or image 1 Create or
40. el stable surface on which to set it Allow adequate space for air circulation and opening covers and trays The area should be well ventilated and away from direct sunlight or sources of heat cold and humidity Do not set the machine close to the edge of your desk or table Clearance space Front toe mm 19 in space to remove the paper ray Back 100 mm 4 in space for ventilation Right 100 mm 4 in Left 100 mm 4 in space for ventilation Getting started 7 Understanding the parts Front view Document guide Automatic document ADF release knob feeder ADF Document input tray Scanning bed Document output tray Document cover Front output tray Front cover Paper tray Paper output extension Manual bypass Rear view Telephone line connector Rear cover Power switch AC power cord connector USB connector Parallel connector Understanding the parts 8 Unpacking 1 Remove the machine and all accessories from the box Make sure you have the following items AC power cord Lexmark X215 Setup os sheet LF E Drivers and a Documentation CD Language overlays Toner cartridge oe Note The Drivers and Documentation CD contains the driver software the User s Guide and the Adobe Acrobat Reader program 2 Remove all tape from the machine Unpacking 9 3 Apply the appropriate language overlays if your
41. eled with the selected mode lights up Note When you copy a document with color in the background using the Mixed mode the machine automatically removes the background color If you want to include Customizing settings 45 the background color in your copy load the document about 5 mm away from the edges of the scanning bed or change the darkness setting Number To select the number of copies from 1 to 99 1 Press Number 2 Enter the number of copies you want to print using the numeric keypad and then press Select The selected number appears on the display Scale If you copy original documents from the document glass you can reduce or enlarge the size of a copied image from 25 to 400 If you copy original documents from the ADF you can reduce or enlarge the size of a copied image from 25 to 100 ei To scale a document to a pre defined copy size 1 Press Scale The default setting appears on the bottom line of the display 2 Press a scroll button lt Or repeatedly until the copy size you want is displayed and then press Select To customize the copy size 1 Press Scale 2 Press a scroll button 40r gt until CUSTOM 25 400 or CUSTOM 25 100 appears on the bottom line of the display and then press Select 3 Enter the size you want using the numeric keypad and then press Select The selected number appears on the display Customizing settings 46 Advanced
42. er e Flex fan and straighten the paper before loading e Make sure the adjustable paper guides are positioned correctly e Make sure the recommended print side has the correct orientation when loading paper in the paper tray and the manual bypass e Do not overload the paper tray The paper should be below the max fill line on the inside wall of the paper tray e Do not remove the paper from the tray while printing If a document or paper jam occurs see Clearing document jams on page 70 or Clearing paper jams on page 73 Troubleshooting 69 Clearing document jams The message DOCUMENT JAM appears on the display if a document jams while feeding through the ADF ADF misfeed 1 Open the ADF top cover CAUTION Keep hair and personal articles away from moving parts to avoid getting them caught in the roller Clearing document jams 70 2 If more than one inch of your document has passed beneath the ADF roller close the ADF top cover and then proceed with the instructions for clearing a jam in Roller misfeed on page 72 If an inch or less is engaged in the ADF gently pull the document out 3 Close the ADF top cover and then load the documents back into the ADF Note To prevent document jams use the document glass rather than the ADF for thick thin or a mixed set of documents Clearing document jams 71 Output misfeed 1 Open the document cover and turn the release knob to remove the
43. ero key Enter the time that you want the fax to be sent and then press Select Your document is scanned to memory To return to the Ready prompt press Stop Clear Canceling a pending job 1 2 Press Menu Press a scroll button 40r gt until FAX MENU appears on the top line of the display and then press Select Press a scroll button until Cancel appears on the bottom line of the display and then press Select Press a scroll button until you see the job that you want to cancel and then press Select Press 1 to verify that you want to cancel the job or 2 to return to the Fax menu Using special features 59 Clearing display messages Display Meaning Solutions Cancel The memory is full and unable to To cancel the fax job press 1 for store all the pages of the Yes document If you want to send the pages that were stored press 2 for No Note You should send the remaining pages later when memory is available COMM ERROR Facsimile communication problem Ask the sender to resend the fax has occurred Function Impossible You have tried to use a combination of machine functions that cannot be used at the same time Reduce the number of selected functions or use only one function at a time Group not available You have tried to select a group location number where only a single location number can be used such as when adding locations for a broadcasting operation Use a shortcut nu
44. ess Phonebook until EDIT appears on the bottom line of the display and then press Select 2 Press a scroll button lt 0r gt until GROUP appears on the bottom line of the display and then press Select 3 Press a scroll button until EDIT appears on the bottom line of the display and then press Select Using special features 57 Using the keypad enter the location of the group that you want to edit Enter the location of the shortcut that you want to edit and press Select or press Return to edit the group ID 6 Press Select To return to the Ready prompt press Stop Clear Using shortcuts and groups 1 Place your document in either the ADF or on the scanning bed 2 Using the keypad press and hold the shortcut number for the fax number that you want to send to until the fax number and ID are displayed on the operator panel For two digit shortcut numbers press the first digit and then press and hold the second digit Broadcast Using the Broadcast feature you can send a fax to multiple numbers without having to program the numbers into the phonebook Note You cannot broadcast to shortcuts 1 Press Menu until FAX MENU appears on the top line of the display and then press Select 2 Press the scroll button until BROADCAST appears on the bottom line of the display and then press Select 3 Enter the fax number that you want to send to and then press Select The operator panel prompts you for another number
45. ess Start The operator panel prompts you for another page 6 Using the keypad press 1 for yes if you have more pages or 2 for no if you have finished scanning the entire document Note Pressing Stop Clear cancels the faxing process Faxing 51 Using the ADF 1 Place your document into the ADF Customize any fax settings you want to change For help see page 54 Using the numeric keypad enter the number of the fax machine to which you want to send your document Note You may enter a number using shortcuts or groups For help see page 58 Press Start Note Pressing Stop Clear cancels the faxing process Sending a fax manually Because the Manual mode is often used when the phone line is shared between a telephone and the fax machine there may be times when the fax recipient mistakenly answers the telephone rather than connecting the fax machine If this happens inform the recipient you are attempting to send a fax ask them to hang up the telephone and then resend the fax When you connect with the receiving fax machine you should hear a high pitched fax signal Using the scanning bed a P WO N Make sure there are no documents loaded in the ADF Place the first page of your document on the glass Customize any fax settings you want to change For help see page 54 Press the telephone icon button to get a dial tone Using the numeric keypad enter the number of the fax machine to which you want to send y
46. exmark X215 printer icon printer icon printer icon 3 Click Properties 3 Click Printing Preferences 3 Click Document Default 4 Change the settings on each tab 4 Change the settings on each tab 4 Change the settings on each tab as appropriate and then click as appropriate and then click as appropriate and then click OK OK OK Accessing Print Properties 32 Understanding the print settings All of the print settings are on the four main tabs of Print Properties the Layout tab Paper tab Graphics tab and Extras tab From this tab You can change these settings Layout Orientation Select how you want the document oriented on the printed page Layout Select the type of layout you want your document to have Paper Copies Select the number of copies you want to print Type Select the type of paper you are using Make sure that Type is set to Printer Default If you load specialty media select the corresponding paper type For more information see page 29 Source Select the paper input source front input tray or manual bypass The Manual Feed source is used when printing specialty media You have to load one sheet at a time into the manual bypass If the paper source is set to Auto Select the machine automatically picks up print materials from the manual bypass first and then the paper tray Size Select the size of the paper you are using Graphics Resolution Select the quality of the outp
47. from the Print window of your program you do not need to access Printer Properties unless you want to make this a permanent change in effect for every document you print From the Layout tab select Fit to Page in the Type drop down list Select the correct size from the Target Paper drop down list Click OK Using watermarks You can print text over an existing document using the Watermark option For example you can have the words DRAFT or CONFIDENTIAL printed diagonally across the first page or all pages of a document There are several predefined watermarks that come with your machine You can modify these predefined watermarks or create new ones Using an existing watermark 1 Access Print Properties either from your program or from the Printers folder For help see page 32 2 From the Extras tab select the watermark you want from the Watermark drop down list The selected watermark appears in the preview image 3 Click OK Accessing Print Properties 36 Creating a watermark 1 Access Print Properties either from your program or from the Printers folder For help see page 32 2 From the Extras tab click Edit in the Watermark section The Edit Watermarks window appears Enter your text message in the Watermark Message box Select the watermark options you want You can select to print on the first page only specify font attributes or set the angle of the watermark 5 Click Add to add th
48. g a document ated esheets cen date ctaanc ca uteaa oc cadena dectaarenedeees dataset 31 Accessing Print Properties 0 cccccscccsccceccceeececceeeeeeeeeeeeeeeeceeeeeeeeeeeeeeneeess 32 Using your progra EE 32 Using the Printers folder iis iene ctetincin siecle seas sas decteteatendecteastsseiecieieiseaceied 32 Understanding the print settings ceeseeeeeceeeeeeeseeeeeceeeeeeeeeeeeneeeeee 33 Saving favorite print settings eeesesseeeeseneeeserrsserrserernerrnntrernnrnseenrneet 33 Changing the direction information is printed on a page sseeseeeeese 34 Changing the paper size tee tetas eee 34 Printing multiple pages on one sheet Of paper eee eeeeeeeeeeeeeeeeeettteees 35 Scaling a OCU IU NI sce ces sata ae na a ley Ga cere es he eins 35 Fitting your document to a selected paper SIZE seenen 36 TE enn EE 36 Using Be E 38 Printing on both sides of the paper ek 40 Accessing the printer driver Help scicccisssccidcccinst deceetecenerenientecteecetieeiseenens 41 Canceling a print O Ohccvceserncecrtasceecieuactiaaceectecsaerndtncetestrmcactonceraisdemeeawermeeaste 41 Using the operator panel ccccceeeeeeeeeeeeeeeeeeeeeseeesenseneeeeeseseneeeeeenees 41 Using the printer driver egietatee eeEe eebedee CAE eEEEEER egen 41 Chapter 5 COPYING E 42 Using Ru ite E 42 Using te Eege deg sede ea 44 Customizing Le CG 45 RE 45 EE Ee 45 leegen 46 E eu 46 e e WEE 47 Customizing default settings ses
49. hin the United States or Canada order a toner cartridge P N 18S0090 from any authorized Lexmark supplies dealer To locate the dealer nearest you call 1 800 438 2468 In other countries contact the place where you bought your machine You can also visit our web site www lexmark com Maintaining the toner cartridge 65 Replacing the toner cartridge If the toner runs out the message TONER EMPTY appears on the display and blank pages print Note Incoming faxes will not print if this message appears To replace the toner cartridge 1 Open the front cover 2 Pull the toner cartridge out Note Return the empty toner cartridge to Lexmark for appropriate environmental handling See page 68 for more information Maintaining the toner cartridge 66 3 Unpack the toner cartridge and gently shake it horizontally four or five times to distribute the toner evenly Note Save the packaging and use it to return your empty cartridge to Lexmark For more information see page 68 4 Slide the toner cartridge in until it locks into place 5 Close the front cover Maintaining the toner cartridge 67 Returning the empty toner cartridge Using the Lexmark Cartridge Return Program is a free and easy way to return cartridges directly to Lexmark for appropriate environmental handling Place the empty cartridge into the box from the new replacement cartridge Reseal the box with clear packing tape and then apply a prepaid ret
50. ify the print settings as appropriate for example the pages you want to print or the number of copies Note Click Properties to adjust advanced print settings not available from the first window for example orientation paper source size and type If the Properties button does not appear in the Print window click Options Printer or Setup depending on the program first and then click Properties in the next window D Click OK or Print Note e Some Windows programs will override settings you specify in Print Properties for example if the number of copies specified in your program s Print window is 1 and you change this setting to 3 in the Print Properties window the program may still print only 1 copy Therefore change all print settings available in the program first and then change any remaining settings in Print Properties e The settings you change remain in effect only while you are using the current program To make your changes permanent access Print Properties using the Printers folder For help see Accessing Print Properties on page 32 Printing 31 Accessing Print Properties The print properties are where you specify print settings Some of the settings you might want to adjust for a print job include e Orientation The direction information is printed on a page See page 34 e 2 UP or 4 UP Multiple pages printed on one sheet See page 35 e Scale The size information is printed on a page
51. it clean helps ensure the best possible copies You should clean the scan unit as needed To clean the scan unit 1 Slightly dampen a soft lint free cloth or paper towel with water 2 Open the document cover 3 Wipe the surfaces of the document glass and ADF until they are clean and dry 4 Wipe the underside of the white document cover and white sheet until it is clean and dry 5 Close the document cover Maintaining the toner cartridge The life of the toner cartridge depends on the amount of toner that jobs require If you are using dense paper or processing a lot of graphics you may need to change the cartridge more often Before changing the cartridge try redistributing the toner or cleaning the photoconductor drum first For help see pages 65 and 68 Maintaining the toner cartridge 64 Redistributing toner When the toner cartridge is near the end of its life white streaks or light print occurs The Toner Low indicator lights up and the LCD displays the message TONER LOW To temporarily reestablish print quality by redistributing the remaining toner in the cartridge 1 Open the front cover 2 Pull the toner cartridge out and then gently shake the cartridge to distribute the toner evenly Note If the toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets the toner into fabric 3 Reinstall the cartridge and close the front cover Ordering toner cartridges Wit
52. lect To modify all other fax options or to make your Resolution selection the default setting 1 Press Menu 2 Press a scroll button 4 Or until FAX SETUP appears on the top line of the display and then press Select Press a scroll button to scroll through the fax setup options When the option you want to change appears press Select Change the setting by pressing a scroll button or enter a value using the numeric keypad and then press Select Repeat steps 3 through 5 as necessary To return to the Ready prompt press Stop Clear Note Pressing Stop Clear before pressing Select step 5 cancels all settings for the current job and returns them to their default status Option Description Receive Mode You can select the default fax receiving mode e In Automatic mode the machine answers an incoming call and immediately goes into fax reception mode e In Manual mode you can receive a fax by pressing the telephone icon and then pressing Start on the control panel when you can hear a fax tone from the remote machine Rings Specifies the number of times the machine rings 1 to 7 before answering an incoming call Resolution Used to improve the quality of faxes you send Depending on the type of document you are sending select from the following settings e Standard use for documents with normal sized characters e Fine use for documents containing small characters or thin lines or documents printed using
53. mber or dial a number manually using the numeric keypad Line Busy The remote party did not answer or Resend the fax If the problem the line is already engaged persists wait for the line to clear and then resend the fax again LINE ERROR Cannot connect with the remote Resend the fax If the problem machine or lost contact because persists wait for the line to clear of a problem with the phone line and then resend the fax again Or turn the ECM mode on Memory Full The memory is full Delete unnecessary documents retransmit after more memory becomes available or divide the transmission into multiple jobs No answer The remote fax machine has not answered after several redial attempts Resend the fax Make sure that the remote machine is operational Not Assigned The shortcut location has no number assigned to it Dial the number manually using the numeric keypad or assign the number See Creating a shortcut on page 56 Operation Not Assigned You attempted to perform an unsupported operation Retry Redial Awaiting a specified time interval to redial a previously busy station Wait for the machine to redial after the specified time interval has passed press Select to immediately redial or Stop Clear to cancel the redial operation Stop pressed The Stop Clear button is pressed during transmission Resend the fax Clearing display messages 60
54. misfed documents from the exit area 2 Close the document cover and then load the documents back into the ADF Roller misfeed 1 Open the document cover and turn the release knob to so that you can easily access the misfed document pape he SE Es Del 2 Remove the document from the ADF or the feed area by carefully pulling it with both hands 3 Close the document cover and then load the document back into the ADF Clearing document jams 72 Clearing paper jams The message PAPER JAM appears on the display if paper loaded in the output tray jams during processing Use the following table to locate and clear the paper jam Message Location of jam Go to PAPER JAM 0 Paper feed area page 73 PAPER JAM 1 Paper exit area page 75 PAPER JAM 2 Fuser and toner cartridge page 77 areas BYPASS JAM Manual bypass area page 78 Note To avoid tearing the paper pull the paper out gently and slowly Paper feed area PAPER JAM 0 1 Open and close the front cover The jammed paper automatically exits the machine If the paper does not exit continue with step 2 2 Pull the paper tray open Clearing paper jams 73 3 Remove the jammed paper by gently pulling it straight out 4 If there is any resistance when you pull the paper or the paper is not seen in this area continue with the instructions for clearing a jam in the fuser and toner cartridge areas on page 77 Insert the paper tray u
55. move excess paper from the tray e The paper is too thick Use only paper that meets specifications e Remove any obstructions Paper keeps jamming e There is too much paper loaded Remove excess paper from the tray If printing on special materials use the manual bypass e An incorrect type of paper is being used Use only paper that meets specifications See page 21 e There may be debris inside the machine Open the front cover and remove the debris Transparencies stick together Use only transparencies specially designed for a laser printer Remove in the paper exit each transparency as it exits the machine Envelopes skew or fail to feed Ensure that the manual bypass guides are against both sides of the correctly envelopes Solving problems 80 Printing and copying problems Problem Machine does not print Possible cause Machine is not receiving power Solution e Check the power cord connections e Check the power switch and the power source Machine is busy scanning Wait until scanning is complete before using the printer Machine is not selected as the default printer Select Lexmark X215 as your default printer in Windows Front or rear covers are not closed Close the covers Paper jam Clear the paper jam See page 73 No paper loaded Load paper See page 21 Toner cartridge is not installed Install the toner cartridge See page
56. n progress e Clean the document glass regularly Dust on the document glass may affect print quality Customizing settings You can temporarily modify all the copy options darkness content number scale and advanced using the operator panel buttons Settings remain in effect until a predefined Timeout period is expired To change the Timeout period see page 48 To make your selections permanent see Customizing default settings on page 48 Note e Make all of your selections before pressing Start e Pressing Stop Clear while modifying the copy settings cancels all settings for the current job and returns them to their default status Darkness You can adjust the darkness for an original document containing paint markings or dark images Choose from the following darkness settings e Light Works well with dark print e Normal Works well with standard typed or printed documents e Dark Works well with light print or faint pencil markings To adjust the darkness press Darkness repeatedly Each time you press the button the LED labeled with the selected mode lights up Content This setting is used to improve the copy quality Choose from the following content settings e Text Use for documents containing mostly text e Mixed Use for documents with mixed text and graphics e Photo Use when the originals are photographs To select the content press Content repeatedly Each time you press the button the LED lab
57. n the Print window click Options Printer or Setup depending on the program first and then click Properties in the next window From the Extras tab select Print Odd Pages from the Print Order list box Note Remember if this setting is available in the Print window of your program the setting there may override your selection here in Print Properties and create undesirable output If you prefer to customize your settings using Print Properties clear the settings in the Print window of your program first Click OK Remove the printed pages from the front output tray Click File Print The Print window appears Verify the correct printer Lexmark X215 is selected in the Print window Click Properties If the Properties button does not appear in the Print window click Options Printer or Setup depending on the program first and then click Properties in the next window From the Extras tab select Print Even Pages from the Print Order list box Note Remember if this setting is available in the Print window of your program the setting there may override your selection here in Print Properties and create undesirable output If you prefer to customize your settings using Print Properties clear the settings in the Print window of your program first From the Paper tab select Manual Feed from the Source list box Load the first printed page into the manual bypass with the previously printed side facedown and with the to
58. n the USB mode is set to FAST some users may experience poor USB communication 1 2 Change the USB mode to SLOW Press Menu Press the scroll button 4 OI KI until MACHINE SETUP appears on the top line of the display and then press Select Press the scroll button until USB appears on the bottom line of the display and press Select Press the scroll button until SLOW appears on the bottom line of the display and press Select To return to the Ready prompt press Stop Clear LCD does not turn on Machine is not receiving power Check that the machine is plugged into a properly grounded electrical outlet Ensure that there is power to the outlet and that the machine power switch is in the On position Copies are too light or too dark If the original is light press Darkness to darken the background of the copies If the original is dark press Darkness to lighten the background of the copies Smears lines marks or spots on copies Document glass or document cover is dirty If defects appear on the original press Darkness to lighten the background of your copies If no defects appear on the original clean the document glass and underside of the document cover See page 64 Solving problems 82 Problem Possible cause Solution Copy image is Original document not e Ensure the original is positioned correctly on skewed positioned correctly document glass or that ADF
59. nd modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See Connecting the cables on page 13 for more information The Ringer Equivalence Number REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact your local telephone company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXxX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required If advance notice is not practical the telephone company will notify the customer as soon as possible You will also be advised of your right to file a complaint with the FCC If trouble is experienced with this equipment for repair or warranty information please contact Lexmark International Inc See Calling for service on page 89 If the equipment is causing ha
60. nderstanding the parts E 8 RUN 8 Rear VIEW ese eee ene een eee eege 8 ee e E 9 Installing Be E d E 11 Connecting Ree 13 Powering on the MAC E 14 Understanding the operator panel kk 15 Setting the date Kl 16 Changing the display language E 16 Setting the country eda strata eacecetcenanhecidnaensdcheaaAlcnanicia dine tacetedotcesantacscnenidahact 17 Setting the station ID BEN 17 Setting the Power Saver MOG secccissscccisescccsscnestetapenasececncanasreceerchteunanecenened sad 18 Chapter 2 Installing software ssesssssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnn 19 Installing the EEN 19 Removing the drivers see Eege 20 Chapter 3 Loading paper and changing paper size 21 Selecting print materials Aan 21 Guidelines for paper and specialty media ceeeeeeeeeeeetneeeeeeeteeeeteeees 22 Loading the paper tray shcca acters sce scetdceteeaatentc anidaldusdatendcenteeanesediceavaatducasd 24 Loading the manual bypass eiciisci cedtecieccccenccsacact sedsbiasansddecsiansssedecieecnsezadests 28 Setting the paper type and etze E 29 Using the paper tray ege 29 Using the manual bypass ssssseseeeseeeeeeeirrrtteeeeitrirtresestirinnnssnsrnnnnnenenene 29 Selecting an output location sssssseeessseeessetrrsetrnrrtnersttrrnsetrnneennnnnnnnennseet 30 Front OUNOUT tray mcenia os eee 30 Contents 3 Rear UME eege suen breet ier eh eur eE EE dE See ees een 30 Chapter 4 Printing eee ae merle eer ne aaiae aaan iana 31 Printin
61. no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult your point of purchase or service representative for additional suggestions The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device use a properly shielded and grounded cable such as Lexmark part number 1329605 for parallel attach or 12A2405 for USB attach Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations Any questions regarding this compliance information statement should be directed to Director of Lexmark Technology amp Services Lexmark International Inc 740 West New Circle Road Lexington KY 40550 859
62. ntil MACHINE SETUP appears on the top line of the display and then press Select 3 Press a scroll button until Power Saver appears on the bottom line of the display and then press Select 4 Press a scroll button until the setting you want On or Off appears on the display and then press Select Note Selecting Off disables Power Saver mode 5 If you select Off in step 4 go to step 6 now If you select On in step 4 press a scroll button to display the time setting you want 5 10 15 30 or 45 minutes and then press Select 6 To return to the Ready prompt press Stop Clear Setting the Power Saver mode 18 Installing software ke After setting up your machine and connecting it to your computer you must install the drivers The drivers are available on the CD packaged with your machine The CD contains the following e Drivers for printing scanning TWAIN and USB support e User s Guide e Adobe Acrobat Reader Installing the drivers 1 Close all unnecessary programs 2 Launch the Drivers and Documentation CD 3 Follow the instructions on the screen a Select the language that you want to use in the installation window Click Install c Click Continue Anyway if any messages about certification appear Your product has been thoroughly tested and is compatible with Windows d When you receive the message that installation is complete remove the CD e Make sure that the radio button labeled Yes want to restart my
63. ntil it snaps into place Clearing paper jams 74 5 Open and close the front cover to resume printing Paper exit area PAPER JAM 1 1 Open and close the front cover The jammed paper automatically exits If the paper does not exit continue with step 2 2 Gently pull the paper out of the front output tray Clearing paper jams 75 3 If there is any resistance when you pull the paper or the paper is not seen in the front output tray open the rear cover 5 Close the rear cover 6 Open and close the front cover to resume printing Clearing paper jams 76 Fuser and toner cartridge areas PAPER JAM 2 CAUTION The fuser area is hot Avoid contact with the fuser area to prevent burns 1 Open the front cover and remove the toner cartridge Clearing paper jams 77 Manual bypass area BYPASS JAM The message BYPASS JAM appears on the display if paper is loaded improperly in the manual bypass To clear a jam in the manual bypass 1 Remove the jammed paper by gently pulling it straight out Clearing paper jams 78 Clearing display messages Display BYPASS JAM Meaning No feeding from the manual bypass Solution Load paper in the manual bypass or remove the jam from the manual bypass DOCUMENT JAM Jam in the ADF Clear the jam DOOR OPEN Front or rear cover is not securely latched Close the covers until they lock FUSER ERROR Problem in the fuser uni
64. ob to the selected value Number Selects the number of copies that you want to make Scale Adjusts the size of content on the page Advanced Accesses special copy features such as Collate 2 Up and 4 Up Resolution Adjusts the resolution of a faxed document Phonebook Accesses and stores fax numbers as shortcuts and groups Redial Pause Redials the most recently used fax number Also used to enter programmed delays when entering shortcuts Telephone icon Starts a dial tone used to send a fax manually Display Displays the current status and prompts during an operation Toner Low indicator Turns on when the toner cartridge you are using is near empty Numeric keypad Used to enter a menu number to dial a fax number or to enter alphanumeric characters Stop Clear Stops an operation at any time Menu Enters menu functions and scrolls through menu items Scroll buttons Scrolls through the options available for the selected menu item Select Confirms the selection on the display Return Sends you back to the previous menu level or exits the menu Start Starts a job Understanding the operator panel 15 Setting the date and time When you turn your machine on the display prompts you to enter the correct date and time To set the date and time 1 Use the numeric keypad to enter the two digit month and d
65. ocal lightning strikes and other electrical surges This equipment uses CA11A telephone jacks Declaration of conformity European countries EC Certification Certification to 1999 5 EC Radio amp Telecommunications Terminal Equipment Directive FAX This product has been self certified for pan European single terminal connection to the analogue Public Switched Telephone Network PSTN in accordance with Directive 1999 5 EC The product has been designed to work with the national PSTNs and compatible PBXs of the European countries In the event of problems you should contact Lexmark International Inc in the first instance The product has been tested against TBR21 To assist in the use and application of terminal equipment which complies with this standard the European Telecommunication Standards Institute ETSI has issued an advisory document EG 201 121 which contains notes and additional requirements to ensure network compatibility of TBR21 terminals The product has been designed against and is fully compliant with all of the relevant advisory notes contained in this document Using the Lexmark X215 in Germany The Lexmark X215 requires a German billing tone filter Lexmark part number 14B5123 to be installed on any line which receives metering pulses in Germany Metering pulses may or may not be present on analog lines in Germany The subscriber may request that metering pulses be placed on Telecommunications notices 95 the
66. op or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges See Setting the station ID on page 17 in order to program this information into your fax machine Notice to users of the Canadian telephone network This product meets the applicable Industry Canada technical specifications The Ringer Equivalence Number REN is an indication of the maximum number of terminals allowed to be connected to a telephone interface The terminus of an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five The modem REN is located on the rear of the equipment on the product labeling Telephone companies report that electrical surges typically lightning transients are very destructive to customer terminal equipment connected to AC power sources This has been identified as a major nationwide problem It is recommended that the customer install an AC surge arrestor in the AC outlet to which this device is connected This is to avoid damage to the equipment caused by l
67. operly formed and producing a wavy effect the scanner unit may need service Contact a service representative Solving problems 87 Problem Solution Page skew e Check the paper type and quality See page 21 e Ensure that the paper or other material is loaded correctly and the guides are not too tight or too loose against the paper stack See page 21 e Check the paper type and quality Both high temperature and humidity can cause paper curl See page 21 e Turn over the stack of paper in the paper tray Also try rotating the paper 180 in the tray Ensure that the paper is loaded properly rd e Check the paper type and quality See page 21 e Turn over the stack of paper in the paper tray Also try rotating the paper 180 in the tray AaBbCc AaBbCc Back of printout is dirty e The transfer roller may be dirty See page 62 e Check for leaking toner Clean the inside of the machine See page 63 AaBbCc AaBbCc AaBbCc AaBbCc Black pages e The toner cartridge may not be installed properly Remove the cartridge and reinsert it e The toner cartridge may be defective and need replacing Install a new toner cartridge See page 65 e The machine may require repair Contact a service representative Solving problems 88 Solution Problem Loose toner AaBb c AaBbCc AasbCc A Cc Aa Clean the inside of the machine e Check the paper
68. ore unused materials at temperatures between 59 F and 86 F 15 C to 30 C The relative humidity should be between 10 and 70 The laser printing process heats paper to high temperatures of 180 C 356 F Use only paper able to withstand these temperatures without discoloring bleeding or releasing hazardous emissions Check with the manufacturer or vendor to determine whether the paper you have chosen is acceptable for laser printers Verify that your label adhesive material can tolerate a fusing temperature of 180 C 356 F for 0 1 second Make sure there is no exposed adhesive material between labels Exposed areas can cause labels to peel off during printing which can cause paper jams Exposed adhesive can also damage machine components Do not load a sheet of labels through the machine more than once The adhesive backing is designed for only one pass through the machine Do not use labels that are separating from the backing sheet or are wrinkled bubbled or otherwise damaged Selecting print materials 23 Loading the paper tray The paper tray can hold a maximum of 250 sheets of 20 Ib plain paper For copying or faxing use A4 letter or legal size paper only For printing use any supported paper size The paper tray is preset to use letter size paper To load a larger size paper you must adjust the guides To load the paper tray 1 Pull open the paper tray and push down the pressure plate until it locks in p
69. osition To load longer paper such as legal size paper extend the rear paper guide to lengthen the tray Loading the paper tray 24 Holding the tray on a stable surface press the guide lock and slide the rear guide until it locks at the paper length you want 2 Prepare a stack of paper for loading by flexing or fanning it back and forth Straighten the edges on a level surface Loading the paper tray 25 3 Load the paper with the print side facing down and the short edges of the paper placed at the front and rear of the tray Note Load letterhead paper with the design side facing down The top short edge of the sheet with the logo should be placed at the front of the tray 4 Make sure the paper is below the triangle on the left inside wall of the tray Note Paper overloading may cause paper jams triangle Loading the paper tray 26 5 Squeezing the paper guides as shown move the guides until they lightly touch the side of the stack of paper Note Do not push the paper guides far enough to cause the materials to warp Incorrect adjustments may cause paper jams 6 Close the paper tray Note The paper level indicator on the front of the paper tray shows the amount of paper currently in the tray When the indicator lowers the tray is empty Paper full 7 Set the correct paper type and size using the operator panel buttons For help see Setting the paper type and size on page 29 N
70. ote If you experience problems with the paper feed place the paper in the manual bypass Loading the paper tray 27 Loading the manual bypass The manual bypass is located at the front of your machine Use the manual bypass to print transparencies labels envelopes or postcards Make sure that the specialty media is flat and free of any curls You may also use the manual bypass to make quick runs of paper types or sizes that are not currently loaded in the paper tray For information on acceptable print media to use in the manual bypass see Selecting print materials on page 21 Using only the specified print media helps prevent paper jams and print quality problems To load the manual bypass 1 Place a sheet of the selected print media print side facing up into the center of the manual bypass and adjust the paper guides to the paper s width The machine automatically engages the print media Note e Hold transparencies by the edges and avoid touching the print side Oils from your fingers that are deposited on the transparency can effect print quality e Insert envelopes with the flap side face down and with the stamp area on the top left side e f you experience problems with paper feed turn the paper around Loading the manual bypass 28 Setting the paper type and size After loading paper in the paper tray or manual bypass set the paper type and size using the operator panel buttons The settings apply
71. otices ke Safety information e If your product is not marked with this symbol G it must be connected to an electrical outlet that is properly grounded CAUTION Do not use the fax feature during a lightning storm Do not set up this product or make any electrical or cabling connections such as the power cord or telephone during a lightning storm e The power cord must be connected to an electrical outlet that is near the product and easily accessible e Refer service or repairs other than those described in the operating instructions to a professional service person e This product is designed tested and approved to meet strict global safety standards with the use of specific Lexmark components The safety features of some parts may not always be obvious Lexmark is not responsible for the use of other replacement parts e Your product uses a laser CAUTION Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure e Your product uses a printing process that heats the print media and the heat may cause the media to release emissions You must understand the section in this User s Guide that discusses the guidelines for selecting print media page 22 to avoid the possibility of harmful emissions Conventions It may help you to recognize the caution and warning conventions used in this document CAUTION A caution i
72. ou are putting it in correctly Check that the document is the correct size not too thick or too thin Make sure that the ADF cover is firmly closed Faxes are not received automatically Make sure Receive mode is set to Automatic on the FAX SETUP menu Make sure that there is paper loaded Check that the display does not show MEMORY FULL Machine does not send Make sure that the document is loaded in the ADF or on the document glass Make sure the fax machine you are sending to can receive faxes Solving problems 84 Problem Possible cause and solution Incoming fax has blank spaces Fax machine sending you the fax may be faulty or is received with a poor e Fax machine sending you a fax may have a dirty document glass Clean quality the document glass e Noisy phone line can cause line errors e Check your machine by making a copy e Toner cartridge may be empty Replace the toner cartridge Some of the words ona Fax machine sending you the fax had a temporary jam incoming fax are stretched There are lines on the Check your scan glass for marks and clean it documents you send Machine dials a number but The other fax machine may be turned off out of paper or cannot answer fails to make a connection with incoming calls Ask the receiving fax recipient to solve the problem another fax machine Documents are not stored in There may not be enough memory to store the document If
73. our document Note You may enter a number using shortcuts or groups For help see page 58 When you hear a high pitched fax signal indicating a connection with the receiving fax machine press Start The operator panel prompts you for another page Using the keypad press 1 for yes if you have more pages or 2 for no if you have finished scanning the entire document Note Pressing Stop Clear cancels the faxing process Sending a fax manually 52 Using the ADF Place your document into the ADF Customize any fax settings you want to change For help see page 54 Press the telephone icon button to get a dial tone A Go N eh Using the numeric keypad enter the number of the fax machine to which you want to send your document Note You may enter a number using shortcuts or groups For help see page 58 5 When you hear a high pitched fax signal indicating a connection with the receiving fax machine press Start Note Pressing Stop Clear cancels the faxing process Receiving a fax automatically Your machine is preset to receive faxes automatically If you want to change the default setting to manual see Receiving a fax manually on page 53 When the Receive Mode is set to Automatic your machine answers an incoming fax on a specified number of rings Once the connection is established the machine automatically receives the fax Note To change the number of rings before the machine answers or to adjust the
74. p of the page feeding into the machine first Click OK Continue feeding the previously printed pages into the manual bypass in the order that they were originally printed until printing is complete Accessing Print Properties 40 Accessing the printer driver Help The printer driver Help gives detailed information about various printing features To access the Help 1 Open the document you want to print 2 Click File gt Print The Print window appears Verify the correct printer Lexmark X215 is selected in the Print window Click Properties to open the Properties window Note If the Properties button does not appear in the Print window click Options Printer or Setup depending on the program first and then click Properties on the next screen 5 Click Help on any of the Properties tabs Canceling a print job There are two ways to cancel a print job e Using the operator panel e Using the printer driver Using the operator panel To cancel a print job using the operator panel press Stop Clear The machine prints the page currently in progress and deletes the rest of the print job Note Pressing Stop Clear cancels only the current job If more than one print job is in the print queue press Stop Clear once for each job Using the printer driver To cancel a print job using the printer driver 1 Click Start Settings Printers Double click the Lexmark X215 printer icon From the Document men
75. pecial features 56 Editing a shortcut 1 5 Press Phonebook until EDIT appears on the bottom line of the display and then press Select Press a scroll button 4 0r until SHORTCUT appears on the bottom line of the display and then press Select Enter the location of the shortcut that you want to edit Press the scroll buttons to edit the fax number or press Select to edit the shortcut ID When finished press Select to return to the Phonebook menu To return to the Ready prompt press Stop Clear Creating a group 1 Press Phonebook until EDIT appears on the bottom line of the display and then press Select Press a scroll button until GROUP appears on the bottom line of the display and then press Select Press a scroll button until NEW appears on the bottom line of the display and then press Select Enter the group location number on the keypad and then press Select The location can be any location number between 0 and 99 that is not already occupied by another shortcut or group Enter the location number for each shortcut that you want to include in the group and then press Select After each shortcut is entered the display shows the shortcut s stored fax number and ID Press Select to add another shortcut to the group Once all of the shortcuts have been added press Return Enter an ID for the group using the alphanumeric feature of the keypad and then press Select Editing a group 1 Pr
76. r is uneven or the paper has moist AaBbCc spots on its surface Try a different brand of paper See page 21 AaBbCc e The paper lot may be defective The manufacturing processes can cause AaBbCc some areas to reject toner Try a different brand of paper i e The toner supply is low You may be able to temporarily extend the toner AaBbCc cartridge life See page 64 If this does not improve the print quality install a new toner cartridge e If these steps do not correct the problems contact a service representative Vertical lines If white or black vertical streaks appear on the page the drum inside the toner cartridge has probably been scratched Install a new toner cartridge AaBbC SEET AaBbCc AaBbCc tec AaBbC Solving problems 86 Problem Solution Gray background AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc If the amount of background shading becomes unacceptable the procedures below may fix the problem e Use lighter weight pages See page 21 e Check the machine s environment Very dry low humidity or humid higher than 80 RH conditions can increase the amount of background shading e Install a new toner cartridge See page 65 Toner smear AaBbCc AaBhCc AaBhCc AaBbCc AaBbCc e Clean the inside of the machine See page 63 e Check the paper type and quality See page 21 e Install a new toner cartridge See page 65 Repetitive defects AaBbCc AaBbCc_ AaBbCc AaBbCc_ AaBbCc
77. rientation Portrait prints across the width of the page and landscape prints across the length of the page Landscape Portrait 1 Access Print Properties either from your program or from the Printers folder For help see page 32 Note Remember if you can change this setting from the Print window of your program you do not need to access Printer Properties unless you want to make this a permanent change in effect for every document you print From the Paper tab select Portrait or Landscape If you want to rotate the information select 180 from the drop down menu Click OK Changing the paper size You can specify the size of paper loaded in the output tray using the size option on the Paper tab 1 Access Print Properties either from your program or from the Printers folder For help see page 32 Note Remember if you can change this setting from the Print window of your program you do not need to access Printer Properties unless you want to make this a permanent change in effect for every document you print 2 From the Paper tab select the size you want from the Size drop down menu Note If the size you want is not listed click Add Custom Add your custom paper size and then click Select You can now select it from the Size drop down menu 3 Click OK Accessing Print Properties 34 Printing multiple pages on one sheet of paper You can select the number of pages to print on a single
78. ringer volume see Customizing settings on page 54 Receiving a fax manually 1 Select the Manual Receive Mode setting on the operator panel menu a Press Menu b Press a scroll button 4 0r until FAX SETUP appears on the top line of the display and then press Select c Press a scroll button until Receive Mode appears on the bottom line of the display and then press Select d Scroll to the Manual setting and then press Select e To return to the Ready prompt press Stop Clear When the ringer sounds press the telephone icon button If you hear a high pitched fax signal press Start The machine begins receiving the fax and returns to a Ready prompt when finished Receiving a fax automatically 53 Customizing settings You can modify all the fax options using the operator panel menu See the following table for the available options The Resolution option can be modified from either the operator panel menu or by pressing the Resolution button Settings selected using the operator panel menu become the default settings and are in effect for all fax jobs Settings selected using the Resolution button remain in effect until a predefined Timeout period is expired To change the Timeout period see page 48 To modify the Resolution setting for the current fax job press Resolution repeatedly until the setting you want appears on the display and then press Select Note See the table below for the recommended setting to se
79. rm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved This equipment contains no user serviceable parts For repair and warranty information please contact Lexmark International Inc See the previous paragraph for contact information Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information If your home has specially wired alarm equipment connected to the telephone line ensure the installation of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer Telephone companies report that electrical surges typically lightning transients are very destructive to customer terminal equipment connected to AC power sources This has been identified as a major nationwide problem It is recommended that the customer install an AC surge arrestor in the AC outlet to which this device is connected This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges Telecommunications notices 94 The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including fax machines to send any message unless said message clearly contains in a margin at the t
80. t Unplug the power cord and plug it back in If the problem persists call for service memory LOAD BYPASS No document loaded in the manual Load print media into the manual bypass bypass and try again LSU ERROR A problem in the LSU laser Unplug the power cord and plug it scanning unit back in If the problem persists call for service See page 89 Memory Full Collated copy is too large for Reduce the number of pages in the job NO CARTRIDGE Toner cartridge is not installed Install the toner cartridge NO PAPER No paper in the paper tray Load paper See page 24 PAPER JAM 0 Paper jam in the feeding area of the paper tray Clear the jam See page 73 PAPER JAM 1 Paper jam in the paper exit area Clear the jam See page 75 PAPER JAM 2 Paper jam in the fuser and toner cartridge areas Clear the jam See page 77 POWER FAILURE Power interruption and the machine s memory is not saved Restart the job you were trying to process before the power failure TIME DATE prompt Prompt appears when the machine is powered on See Setting the date and time on page 16 TONER EMPTY Toner cartridge has run out Install a new toner cartridge See page 65 TONER LOW Toner is near empty Remove the toner cartridge and gently shake it This temporarily reestablishes printing Solving problems The following tables list some pro
81. tions including dates and times Available settings are On and Off Auto Reduce When receiving a document as long as or longer than the paper loaded in the paper tray the machine can reduce the size of the document to fit the size of paper loaded in the machine Select On if you want to automatically reduce an incoming page Select Off if you do not want the document reduced to fit onto one page The document is divided and printed in actual size on two or more pages Prefix You can set a prefix of up to five digits This prefix is dialed before any autodial number is started It is useful for accessing the PABX exchange ECM The Error Correction Mode ECM compensates for poor line quality and ensures accurate error free transmission with any other ECM equipped fax machine If the line quality is poor transmission time may be increased when ECM is enabled Available settings are On and Station ID This option which includes the machine fax number and ID name is set during initial setup however if you move the machine to another location or get a new fax number you may need to modify the original settings Customizing settings 55 Using special features The fax function includes some special features phonebook broadcast and delay send designed to make faxing a document faster and easier You can access these special features on the machine operator panel or through the operator panel menus Phonebook
82. u select Cancel Printing Windows 98 Me or Cancel Windows NT 4 0 Windows 2000 Windows XP Accessing the printer driver Help 41 Copying ke Using the scanning bed 1 Make sure paper is in the tray If you need to load paper see Loading the paper tray on page 24 2 Open the document cover Note If you are copying a page from a book or magazine lift the cover until its hinges are caught by the stopper Copying 42 3 Place the document facedown on the glass and align it with the registration guide on the left top corner Note Make sure that no other documents are in the automatic document feeder ADF If a document is detected in the ADF that document is copied before the document on the glass 4 Close the document cover Note If you are copying a book or magazine that is thicker than 30 mm leave the document cover open 5 If you are only making one copy go to step 6 now If you are making multiple copies press Number on the operator panel and use the numeric keypad to enter the number of copies Note You must press Number before entering the number of copies that you want to make If you do not the machine identifies any numbers you enter directly on the numeric keypad as a fax number and attempts to fax your document Customize any copy settings you want to change For help see page 45 Press Start Note e Leaving the cover open while copying may affect the copy quality and toner
83. ure dBA Copying 56 dBA Scanning 53 dBA Printing 54 dBA Idling 40 dBA ENERGY STAR Luni The EPA ENERGY STAR Office Equipment program is a partnership effort with office equipment manufacturers to promote the introduction of energy efficient products and to reduce air pollution caused by power generation Companies participating in this program introduce products that power down when they are not being used This feature will cut the energy used by up to 50 percent Lexmark is proud to be a participant in this program As an ENERGY STAR Partner Lexmark International Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Electronic emission notices 93 Telecommunications notices Federal Communications Commission FCC compliance information statement This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments ACTA On the back of this equipment is a label that contains among other information a product identifier in the format US AAAEQ T XXX If requested this number must be provided to your telephone company This equipment uses the RJ 11C Universal Service Order Code USOC jack A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord a
84. urn shipping label The shipping label is available online at www lexmark com or at no cost to you Note Details may vary by country but the program is always available at no charge Visit our web site www lexmark com or for country specific instructions You can also contact your Lexmark representative or the place where you bought your machine for information on the program Cleaning the photoconductor drum If there are streaks or spots on your print the photoconductor drum may require cleaning Your operator panel menu includes a Clean Drum option that may help to improve the print quality To clean the photoconductor drum 1 Make sure paper is loaded 2 Press Menu until MACHINE SETUP appears on the top line of the display and then press Select 3 Press the scroll button lt Or gt until CLEAN DRUM appears on the bottom line of the display and then press Select The machine prints out a cleaning page Toner particles on the photoconductor surface are affixed to the paper If the problem persists repeat these steps If you have cleaned the photoconductor drum several times and the problem is still unresolved install a new toner cartridge Maintaining the toner cartridge 68 Troubleshooting ke Preventing document and paper jams Follow these tips to help prevent document and paper jams e Use only recommended print materials e Do not mix paper types in the paper tray e Do not use creased damp or curled pap
85. ut 600 dots per inch dpi for normal quality or 300 dpi for draft quality Extras Watermark Select the text you want to print over an existing document Overlay Select a one page document containing text or graphics to print over another document Saving favorite print settings You can save your favorite print settings using the Favorites option which is located on each Properties tab of the printer driver To save a favorite print setting 1 Access Print Properties either from your program or from the Printers folder For help see page 32 2 Modify the print settings you want to save on the first tab for example under Layout Options you might set Type to Reduce Enlarge and Percentage to 50 3 Enter a name in the Favorites list for example if you made the Layout Options changes above you might name this setting Half scale 4 Click Save 5 Repeat steps 2 through 4 for each tab you want to specify a Favorites setting To use a saved setting select the name entered in step 3 from the Favorites drop down list To delete a saved setting select it from the Favorites drop down list and click Delete To restore the printer driver default setting select lt Printer Defaults gt from the Favorites drop down list Accessing Print Properties 33 Changing the direction information is printed on a page You can select to rotate the information 180 degrees or print the information in a portrait or landscape o

Lexmark X215 MFP User's Manual

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