Lenovo Storage Array 8332 User's Manual
Contents
1. Note Rack rails have features to restrict complete enclosure withdrawal while still allowing access to the cooling fans If it becomes necessary to completely remove the system pull the enclosure out until it stops then rotate the latches shown in Figure 15 right hand up left hand down to completely remove the enclosure from the rack Power cord connection CAUTION The power connection must always be disconnected prior to removal of a PSU from the enclosure To connect the power cord do the following 1 Observe all safety and ESD precautions listed in the Safety and Warranty Guide 2 Attach a power cord for the installed PSU The Power On LED see in Figure 16 for the PSU will blink green when AC main power is present The Power On LED will illuminate a constant green when power to the PSU is turned on Figure 16 Connecting power cords Grounding checks The SMC Storage Array must only be connected to a power source that has a safety electrical earth connection CAUTION If more than one enclosure is installed in a rack the earth connection to the rack is even more important because the rack will have a high earth leakage current touch current Before powering on the earth connection to the rack must be checked by an electrical engineer who is qualified in local and National electrical standards Chapter 3 Getting Started 17 18 User Guide C2. check for fan failure that has a broken light too Slow beep Fan light constant No beep if muted Fan broken or out of tolerance Replace lit fan Slow beep Fan light constant No beep if muted Drive fault Replace drive 26 User Guide Table 11 Light and buzzer interpretations continued LED buzzer State Related Meaning Action Fast blink alternating Faster beep 1 5 Critical state usually Check ambient every half second seconds beep 0 5 temperature near temperature and seconds silence No edge of operating increase if too cold or fan light constant range decrease if too hot No beep if muted immediately If this does not work check for a fan failure that also has a broken light Faster beep more Fans broken or out of Replace fans than one fan light tolerance immediately on or a single PSU fan light on No beep if muted Constant on Constant no fan Failure state Check ambient lights lit constant temperature in range temperature and where damage could increase if too cold or occur decrease if too hot immediately If this does not work check for fan failure that has a broken light too Constant multiple Fans broken or out of Replace fans fan lights lit constant tolerance immediately Decrease ambient temperature Fan light Constant on Varying levels of Fan broken or out of Replace fans beep and chassis fault light setting No beep if
3. Getting Started 15 CAUTION Operation of the enclosure system with any modules missing will disrupt the airflow and the drives will not receive sufficient cooling It is essential that all openings are filled before operating the unit Installing the enclosure in a rack A set of rack mounting rails is provided with the system for installing the SMC Storage Array in a 48 26 cm 19 inch rack cabinet These rails have been designed and tested to handle the maximum weight of the enclosure and to ensure that multiple enclosures may be installed without loss of space within the rack Use of other mounting hardware may cause some loss of rack space Contact your supplier to ensure suitable mount rails are available for the rack you are using Rail kit assembly Refer to the Rail Kit Installation Guide for instructions on assembling the rail kit Figure 15 Rack mount rail kit Rear rack post H Camping screws Rack bracket ASM El Front rack post H Slide screw 4 Slide washer 4 Enclosure installation 16 User Guide To install the enclosure do the following Check for damage Lift enclosure and align with front rails Carefully insert enclosure slides into rack rails and push fully home Tighten rear screws Withdraw enclosure until it reaches hard stops approximately 400 mm Tighten front screws oa PWN 7 Return enclosure to fully home position and attach to rack using captive fasteners on front flanges
4. USB port 2 H Serial port USB port 3 ANIC port 1 1 Gb USB port 1 NIC port 2 1 Gb USB port 0 H PS2 keyboard Connectors The following connectors are located on the server board I O panel e PS2 mouse port e PS2 keyboard port Serial port Video port Two RJ 45 ports NICs 1 and 2 1Gb each e Four USB ports 0 1 2 and 3 Server board LEDs Status LEDs Diagnostic LEDs are located on the server board I O panel to assist in identifying failed and failing components See Server board LEDs on page 25 for a summary of status LED states NIC LEDs The NIC LEDs at the right and left of each NIC port provide information on NIC status See I O panel NIC LEDs on page 25 for a summary of NIC LED states Front operator s panel A front operator s panel consisting of a USB port three LEDs and three push button switches are located on the front of the enclosure Note The front operator s panel is an integral part of the enclosure assembly and is not field replaceable Figure 8 Front operator s panel components USB port H Power active LED H Unit fault LED J ID LED Chapter 2 Features 7 On off switch El ID LED activation switch Reset button recessed Table 1 Functions of front operator s panel LEDs and switches LED Push button switch USB Port Power Active Green Power On Off Intended for service use only Unit Fault Amber Reset Button In
5. document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to an Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 USA Attention Lenovo Director of Licensing LENOVO GROUP LTD PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these change
6. 23 Table 6 Power supply unit LED states cage related Condition LED state No AC power to all PSUs Off Power supply direct current DC outputs Green ON and OK No AC power to this PSU only Amber AC present only standby outputs Blink Green Power supply failure includes over voltage Amber over temperature Voltage regulator module VRM failure Blink green 240VA limit cage related Blink green Current limit Amber Front operator s panel 24 User Guide The front operator s panel displays the ag operator s panel LED states are defined in eregated status of all the modules Front Table 4 on page 20 Note The front operator s panel is supplied as an integral part of the enclosure core product and is not user replaceable Figure 21 Front operator s panel LEDs Power active LED H Unit fault LED Enclosure ID LED Table 7 Ops panel LED states LEDs Normal Operation Power active Constant green good or positive indication Fault condition Unit fault Off Constant amber fault present Enclosure ID Blue only when activated Blue only when activated Cooling fan LEDs An amber LED incorporated in each cooling fan monitors its status Constant On indicates a fault condition Drive carrier module LEDs Disk drive status is monitored by a green LED and an amber LED mounted on the front of each drive carr
7. ROM option which is also present in the PCI Configuration settings The device boot order registers this change after you save the changes and reboot To boot from the boot drive attached to the LSI MPT SAS controller change the hard disk order under the Boot Options tab Set ID01 LUNO as the first disk followed by the PCI RAID adapter If you need to enable the network boot select IBA GE as the first boot device To boot from the boot drive attached to the LSI MPT SAS controller set ID01 LUNO as the second boot option under the Boot Options tab Note The drives need to be connected to the blue SATA slots on the server board for installation Turning off 22 User Guide To turn off the enclosure either Turn off the PSU installed in the enclosure by pressing the power push button on the front operator s panel for approximately three seconds OR Remove AC main at the power source Chapter 5 Troubleshooting and problem solving The Secure Managed Client SMC Storage Array includes an enclosure services processor and associated monitoring and control logic to enable it to diagnose problems within the enclosure s power cooling and drive systems The sensors for power and cooling conditions are housed within the PSUs and cooling fans There is independent monitoring for each unit Initial start up problems The following problems may occur on initial start up Faulty cords First check that you have wired up the
8. subsystem correctly Call your supplier for replacement if e Cords are missing or damaged Plugs are incorrect Cords are too short Alarm sounds and power up See Audible alarms on page 26 for details Computer doesn t recognize the subsystem 1 Check that the interface cables from the SMC Storage Array to the host computer are installed correctly 2 Check that the LEDs on all installed drive carrier modules are illuminated amber Note Drive LEDs will not be lit during drive spin up 3 Check that drive carrier modules have been correctly installed LEDs A green LED is always used for good or positive indication A flashing green amber LED is used for non critical conditions With the exception of the drive carrier module LED which is lit amber under Normal conditions see Drive carrier module faults on page 30 a continuous red or amber LED indicates the presence of a critical fault within the module Power supply units The power supply unit provides a single external bi color LED to indicate the status of the power supply When AC is applied to the PSU and standby voltages are available the LED will blink green The LED will be solid on green to indicate that all power outputs are available The LED will be on solid amber to indicate that the power supply has failed shut down due to over current shut down due to over temperature or a predictive failure Copyright Lenovo 2005 2008
9. the risk of personal injury and or damage to your product Copyright Lenovo 2005 2008 1 2 User Guide Chapter 2 Features shows a front view of the Secure Managed Client SMC Storage Array while Figure 2 Figure 2 shows a rear view with the lid removed showing those areas accessible to service personnel only Figure 2 SMC Storage Array rear view showing service areas SAS expander card A Power supply unit Cooling fans 10 El Boot drive H Server board H PCI slots Copyright Lenovo 2005 2008 Enclosure subsystem 4 User Guide The SMC Storage Array design concept is based on an enclosure subsystem together with a set of plug in modules and as supplied consists of e An enclosure chassis with A backplane PCB An enclosure management PCB A SAS expander PCB to branch from 4 to 12 SAS ports supporting SATA tunnelling protocol A front operator s panel An integral rear panel incorporating an enclosure ID LED unit PSU A power supply mounting cage containing one 850 W plug in power supply Note A blanking plate must be installed over the empty upper bay A server subsystem comprising An Intel Server Board S5000PSL with integral I O panel An Intel RAID Controller SRCSATAWB A boot drive module A cooling module containing 10 high speed single rotor axial fans which are individually pluggable e 12 SATA hard drives B
10. the subsystem is powered up and you remove any module replace it immediately If the subsystem is used with modules or module blanks missing for more than a few minutes the enclosure can overheat causing power failure and data loss Such use will invalidate the warranty Replace a faulty drive with a drive of the same type and equal or greater capacity Refer to your vendor supplied documentation when using storage software for handling drive related hardware faults All drive bays must be installed with a drive carrier module in order to maintain a balanced airflow All the supplied plug in power supply units electronics modules and blank modules must be in place for the air to flow correctly around the cabinet CAUTION Observe all conventional ESD precautions when handling modules and components Avoid contact with backplane components and module connectors etc Note The top cover of the enclosure covers a service area which should be accessed only by qualified service personnel When the cover is replaced it must be secured by turning the lock mechanism to the locked position Continuous operation during replacement Depending on how the enclosure system is set up if a disk unit fails it can normally be replaced without interrupting the use of the system Chapter 5 Troubleshooting and problem solving 31 32 User Guide Chapter 6 Notices Lenovo may not offer the products services or features discussed in this
11. Battery Backup Unit When not in use the four empty PCI slots must be installed with blanking plates Drive bay numbering convention The drive bay numbering convention is as follows Copyright Lenovo 2005 2008 13 Be E P SE B Be ill Figure 13 Drive bay numbering The SMC Storage Array subsystem is housed in a 4 x 3 enclosure four drive bays wide by three bays high The top bays are numbered 1 to 4 from left to right as viewed from the front Drive carrier module locations are identified from a matrix of the top and side numbers Enclosure installation prerequisites The SMC Storage Array is delivered fully populated with 12 drive carrier modules pre installed 2 W m mm 1 09 gt 18 kg 39 7 Ib g 70 5 Ib gt 55 kg 121 2 Ib gt 50 kg 110 Ib Notes 1 The SMC Storage Array with all its component parts installed is too heavy for a single person to easily install into a rack cabinet 2 Ensure that you have fitted and checked a suitable anti static wrist or ankle strap and observe all conventional ESD precautions when handling modules and components Avoid contact with backplane server board and PCI card components and module connectors or other parts See the Safety and Warranty Guide for additional information on static electricity prevention Preparation of site a
12. Drive carrier module 10 User Guide The drive carrier module consists of a hard disk mounted in a drive carrier Each drive bay can house a single low profile 2 54 cm 1 0 inch high 8 89 cm 3 5 inch form factor SATA disk drive in its drive carrier The drive carrier has mounting locations for SATA drives Each disk drive is enclosed in a sheet steel carrier which provides excellent thermal conduction radio frequency and electro magnetic induction protection as well as affords the drive with maximum physical protection The front cap of the drive carrier supports an ergonomic handle which provides the following functions Camming of drive carrier into and out of drive bays Positive spring loading of the drive backpane connector Figure 11 Driver carrier module Drive status indicator Disk drive status under ESI processor control is monitored by two LEDs a green LED and an amber LED mounted on the front cap of each drive carrier module See Disk drive LEDs on page 21 for a description of LED states Figure 12 Drive status LEDs and components Green LED H Amber LED Torque screw El Drive lock indicator opening Anti tamper locks Anti tamper locks are installed in each drive carrier handle and are accessed with a TORX screwdriver through the small cutout in the latch section of the handle When activated the locks disable the normal pinch latch action of the drive carrier handle A drive is
13. anscon QUE oo eg Bongasn Sog DS CAS BBAO0O0O NE a lajajajajajal ia m SI pagoooouowo R na EERE LEE ey oo o Figure 3 Enclosure subsystem rear view Empty power supply bay H PS2 mouse port System status LED EI MSB POST LED H Bit 1 POST LED Bl Serial port NIC port 1 1 Gb EINIC port 2 1 Gb EJ 2 dual port Ethernet cards USB port 0 USB port 1 USB port 3 USB port 2 Video port LSB POST LED Bit 2 POST LED PS2 keyboard ID LED Power supply unit 1 Figure 4 Enclosure subsystem front view Front panel H Drive bays Rack retaining screw El Rack retaining screw Enclosure chassis The chassis is installed with 48 26 cm 19 inch rack mounting features which enable it to be installed to standard 48 26 cm 19 inch racks One chassis occupies two units of rack space 3 5 inches or 8 89 cm high Figure 5 Enclosure chassis The backplane PCB provides 12 direct dock SAS SATA connectors to the drives and acts as the connectivity hub of the enclosure connecting to the enclosure management PCB The ten cooling fans are connected to the system by the enclosure management PCB There are 12 drive bays at the front of the enclosure Each drive bay accommodates a plug in drive carrier module that can house one low profile 2 54 cm 1 inch high Chapter 2 Features 5 8 89 cm 3 5 inch form factor drive In addition two 6 35 cm 2 5 inch boot
14. drives can be installed in the boot drive module Note A bay is defined as the space required to house a single 2 54 cm 1 0 inch high 8 89 cm 3 5 inch disk drive in its carrier module limitation of 1 TB size At the rear the chassis assembly accommodates one PSU and a server board subsystem A top cover on the enclosure provides access to the cooling fans and the server board subsystem Note The enclosure cover should only be removed by qualified service personnel as it provides access to a service area Upon replacement the cover MUST be secured by tightening the lock mechanism to the locked position with a screwdriver Figure 6 Locking the enclosure cover Server board subdivision The server board subdivision consists of An Intel Server Board S5000PSL Slots for up to six low profile 1 905 cm 3 4 inch PCI cards installed in a vertical orientation The following PCBs are installed as standard configuration An Intel RAID Controller SRCSATAWB in the left hand slot when viewed from the rear e A boot drive module which contains two 6 35 cm 2 5 inch SATA boot drives Server board I O panel The server board I O panel consists of various connectors and LEDs Soto m at O ee E He O Figure 7 Server board I O panel connectors 6 User Guide PS2 mouse port E Bit 2 POST LED H System status LED LSB POST LED MSB POST LED Video port ElBit 1 POST LED
15. ent temperature Chapter 5 Troubleshooting and problem solving 29 Table 15 Thermal cooling continued Symptom Cause Action 1 Front operator s panel unit fault If the internal temperature 1 Check to ensure that local LED amber hae A En airflow ambient environment temperature t t o o 2 An amber LED is lit on one or nn a on hold is below the upper 35 C 95 F nes PSUs exceeds a pre set threshold specification RL 2 Check the installation for any airflow restrictions at either the front or rear of the enclosure A minimum gap of 2 5 cm 1 inch at the front and 5 cm 2 inches mm at the rear is recommended 3 Check for restrictions due to dust build up clean as appropriate 4 Check for excessive re circulation of heated air from rear to front Use in a fully enclosed rack installation is not recommended 5 If possible turn off the enclosure and investigate the problem before continuing Drive carrier module faults Each Drive Carrier module has two LEDs an upper green LED and a lower amber LED Under normal operation the green LED is on and will flicker as the drive operates Under normal operation the amber LED will be Off if there is no drive present Off as the drive operates On if a drive fault is present Dealing with hardware faults 30 User Guide Ensure that you have obtained a replacement module of the same type before removing any faulty module If
16. g an anti tamper lock Note A drive carrier cannot be installed if its anti tamper lock is activated outside the enclosure Deactivating an anti tamper lock To deactivate an anti tamper lock do the following Chapter 4 Operation 21 Carefully insert the TORX screwdriver provided into the cutout in the handle Gee BB in Figure 20 Rotate the screwdriver in an anti clockwise direction until the lock symbol is no longer visible in the opening beside the key see H in Figure 20 Note Do not turn the lock more than half a turn otherwise the drive carrier may be damaged Remove the screwdriver Figure 20 Deactivating an anti tamper lock BIOS settings To install the AMI StorTrends iTX software verify the following BIOS settings 1 Disable the Onboard SATA Controller option to install onto the boot drive This option is present in the ATA Controller Configuration settings under the Advanced tab Enable the LSI MPT SAS Controller option which is present in the Mass Storage Controller Configuration settings under the Advanced tab If you add DIMMS to increase system memory the default BIOS option limits the memory visible to the operating system to 2 50GB To make more memory visible to the operating system modify the Memory Mapped I O Start Address option which is present in the PCI Configuration settings under the Advanced tab To boot from the network using PXE boot enable the option Onboard NIC
17. hapter 4 Operation Power on Before powering on the Secure Managed Client SMC Storage Array ensure that all modules are firmly seated in their correct bays Apply AC main power to power on the enclosure The power active LED on the front operator s panel will light up green once power is activated The disk drive motors will also start running CAUTION Do not operate the SMC Storage Array until the ambient temperature is within the specified operating range If the drives have been recently installed ensure they have had time to acclimate before operating them Notes 1 If main power is lost for any reason upon restoration of power the enclosure will re start automatically 2 See Front operator s panel LEDs and switches on page 20 for details on Front Operator s Panel LEDs and related fault conditions Power supply unit LED The PSU has a bi color red green LED When the PSU is connected to a main supply the LED will flash green When the PSU is switched on the LED will illuminate a constant green If a fault occurs the LED will illuminate a constant red If an over current under voltage or over voltage protection condition occurs the LED will flash red AOSDA Annn Oo moa BRREESSSSSSRRRRRR0H Ar m ERONSDLm om oo la J el o MZ 000000moO E EBBEBSHBBHAHBEB Figure 17 Power supply un
18. ier module The conditions for each LED are defined in Drive carrier module faults on page 30 Rear panel LED Table 8 Rear panel status LED Enclosure ID LED Blue when activated Activated by push button on the front operator s panel or by system software Used to identify a server from among several servers Server board LEDs Server board LEDs consist of I O panel status LEDs and I O panel NIC LEDs I O panel status LEDs The server board I O panel contains a number of diagnostic LEDs whose functions are summarized in the following table Refer to your server board documentation for full details of each LED state Table 9 Server board status LEDs LED Color Function System status LED Green System OK e Off e AC power off e Alternating green amber System not ready e Amber e Critical fault e Green blink e System degraded e Amber blink e Non fatal alarm system likely to fail 4 x power on self test POST Off System running normally LEDs The POST LEDs toggle Amber between red green amber and Off at boot up Lit amber only if a failure occurs I O panel NIC LEDs The Network Interface Controller NIC LED states are summarized in the following table Refer to your server board documentation for full details of each state Chapter 5 Troubleshooting and problem solving 25 Table 10 NIC LEDs LED LED state Description Left Off No network c
19. it LEDs POST LED Copyright Lenovo 2005 2008 19 Front operator s panel LEDs and switches The front operator s panel LED fault and status conditions are defined in Table 4 Functions of the push button switches are defined in Table 5 20 User Guide Figure 18 Front operator s panel components A USB port p A Power active LED Unit fault LED ID LED H On off switch El Reset button recessed ID LED activation switch Table 4 Front operators panel LED states LED Status Power active Constant green good or positive indication Unit fault Constant amber fault present Enclosure ID Blue only when activated Table 5 Front operators panel switch functions Push button switch On Off Definition Function of this button is dependent on the enclosure status Enclosure connected to power source but not operating Press button to activate and commence boot process Enclosure operating Depress button for lt 4 seconds to turn off the enclosure System reset Resets the enclosure hardware and firmware This button is recessed and is activated with a ball point pen or similar implement Enclosure ID Each press of this button causes the state of the blue ID LED on the Front Operator s Panel and rear panel to change Starting the drives Unless otherwise selected during installation all drives in the enclosure should automaticall
20. lenovo Secure Managed Client Storage Array User Guide Machine Type 8332 lenovo Secure Managed Client Storage Array User Guide Note Before using this information and the product it supports be sure to read the Safety and Warranty Guide that came with this product First Edition October 2008 Copyright Lenovo 2005 2008 All rights reserved LENOVO products data computer software and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C F R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Introduction ca a Product contents order Spor and accessories Chapter 1 Important safety information Chapter 2 Features Enclosure subsystem Enclosure chassis Server board subdivision Server board I O panel Front operator s panel Rear panel Power supply unit Power supply output connectors Cooling fans Drive carrier module Drive status indicator Anti tamper locks Chapter 3 Getting Started Planning your installation Drive bay numbering convention Enclosure installation prerequisites Preparati
21. locked when the red lock symbol appears in the indicator Opening Chapter 2 Features 11 12 User Guide Chapter 3 Getting Started In this chapter you are shown how to plan and install your Secure Managed Client SMC Storage Array into an industry standard 48 26 cm 19 inch rack cabinet CAUTION When connecting the SMC Storage Array use only the power cords supplied or power cords that match the specification quoted in the Safety and Warranty Guide Planning your installation Before installing the SMC Storage Array familiarize yourself with the configuration requirements listed in the following table CAUTION Installation procedures should be performed by trained personnel only Table 3 Configuration requirements Module Location Drive bays All drive bays must be installed with either a drive carrier module or a dummy drive carrier module No bays should be left empty A minimum of 1 drive must be installed Power supply One PSU can be installed A blanking plate must be installed to cover the empty top slot Cooling fans Ten fans housed in a cooling cage are located centrally within the enclosure between the drive bays and the server board PCI cards Up to six PCI cards can be installed in a vertical orientation Currently only the two outer card slots are used in the standard configuration installed with an Intel RAID Controller SRCSAS144E and an Intel Intelligent AXXRIBBU1
22. muted tolerance immediately Drive light amber Constant on Varying levels of beep and chassis fault usually slow beep and slow flash No beep if muted Drive faulty Replace drive Front operator s panel Flashing Ops panel ident on ID LED Buzzer Off Front operator s panel No issues fault LED off Off Front operator s panel Muted See Table 4 on page fault LED flashing or constant for interpretation of lights and remedy Intermittent short beep 0 5 second beep every 32 seconds Various front operator s panel fault light flash states Fault has occurred and system is muted but in remind mode Check fault status using ops panel fault LED settings and remedy Slow beep half second beep every 8 seconds Front operator s panel fault LED slow blink 0 5 seconds on 3 5 seconds off Warning mode See Table 4 on page Chapter 5 Troubleshooting and problem solving 27 Table 11 Light and buzzer interpretations continued LED buzzer State Related Meaning Action Faster beep 1 5 seconds beep 0 5 second silence Front operator s panel fault LED fast blink alternating every half second Critical mode See able 1 Constant beep Front operator s panel fault LED constant on Failure mode See Table 4 on page Troubleshooting The following sections describe common problems with possible solu
23. nd host server Before beginning make sure that the site where you intend to set up and use your SMC Storage Array has standard AC power available from an independent source or a rack power distribution unit with a universal power supply UPS Unpacking the enclosure system The package contents and unpacking procedure are outlined in the following figure 14 User Guide Figure 14 Unpacking the SMC Storage Array Planning and configuring your installation Refer to Planning your installation on page 13 for information on overall system configuration requirements Refer to the Secure Managed Client SMC Storage Array Setup Poster that shipped with your system for instructions on installing the processors drives and memory Rack installation prerequisites The SMC Storage Array is designed for installation into an industry standard 48 26 cm 19 inch cabinet capable of holding the unit e Minimum depth 70 76 cm 27 83 inches from rack posts to maximum extremity of enclosure excludes rear cabling Weight up to 30 kg 66 20 lb dependent upon configuration per enclosure A minimum gap of 2 54 cm 1 inch clearance is required between the rack cover and front of drawer A 5 08 cm 2 inch rear clearance between rear of drawer and rear of rack is recommended to maintain correct airflow around the enclosure The rack should present a maximum back pressure of 0 5 mm 5 pascals water gauge Chapter 3
24. on of site and host server Unpacking the enclosure system Planning and configuring your installation Rack installation prerequisites Installing the enclosure in a rack Rail kit assembly Enclosure installation Power cord connection Grounding checks Chapter 4 ae Power on Copyright Lenovo 2005 2008 SFPOUVOUMANDA UE W mm m m Brass NN GT TR HR H ww pa o Power supply unit LED Front operator s panel LEDs and switches Starting the drives Disk drive LEDs Engaging the drive module anti tamper Ib k g BIOS settings Turning off Chapter 5 Troubleshooting and problem solving Initial start up problems Faulty cords Alarm sounds and power up Computer doesn t recognize the subsystem LEDs Power supply units Front operator s panel Cooling fan LEDs Drive carrier module LEDs Rear panel LED Server board LEDs Audible alarms Alarm interpretation Troubleshooting System faults Power supply unit fulis Cooling fan faults Thermal cooling Drive carrier module faults Dealing with hardware faults g Continuous operation during replacement Chapter 6 Notices Trademarks 19 20 21 21 21 22 22 23 23 23 23 23 23 23 24 25 20 25 25 26 26 28 28 28 29 29 30 30 31 33 34 iii iv User Guide Introduction The Secure Managed Client SMC Storage Array is a 2U rack s
25. onnection is in place Solid green Active network connection is in place Blinking green Transmit receive activity is occurring Right Off 10 Mbps connection if left LED is on or blinking Solid green 100 Mbps connection Solid amber 1000 Mbps connection Audible alarms The PSUs incorporate audible alarms which indicate when a fault state is present A Voltage Out Of Range condition will activate the audible alarm The audible alarm can be muted by pressing the Enclosure ID button on the front operator s panel Alarm interpretation The following table summarizes the various interpretations when combining LED states and audible alarms Use this table to help understand a pattern of lights and beeps Each light beep is taken in turn and shows linked items so some of the data is duplicated in several places to make ease of search better Note There will be no beep if the enclosure is muted Table 11 Light and buzzer interpretations LED buzzer State Related Meaning Action Front operator s panel fault light Off No warnings or worse None all OK Slow blink 0 5 seconds on 3 5 seconds off Slow beep half second beep every 8 seconds No fan drive lights lit constant No beep if muted Warning state usually approaching temperature threshold Check ambient temperature and increase if too cold or decrease if too hot If this does not work
26. ovide the following outputs P1 server board main power connector 1 x 24 pin P2 processor power connector 8 pin P3 12 V power connector P4 peripheral power connector 2 x 4 pin P5 PSU1 connector 5 pin Cooling fans Ten high speed single rotor axial fans are housed in a cooling cage located centrally within the enclosure between the drive bays and the server board as shown in This ensures maximum airflow through the PSU and minimizes noise Chapter 2 Features 9 Figure 10 Cooling fan Airflow is front to rear with cooling air being drawn across the drives through the fans and pressurizing the rear of the enclosure The pressurized rear allows the PSU to draw the air that it requires perforations at the rear of the chassis allow cooling air to flow over the processor heatsinks server board and PCI cards The cooling system must be operated with low pressure rear exhaust installation back pressure created by rack doors and obstacles not to exceed 5 pascals 0 5mm Water gauge The cooling system provides sufficient capacity to ensure that drive maximum temperatures have not exceeded at 35 C 95 F with one failing fan at sea level The cooling cage contains ten individual high speed single rotor axial fans individually connected to and interfacing with the enclosure management PCB This interface provides power and speed control to the fans and returns speed output from each fan to the management system
27. pace disk drive enclosure currently housing 12 low profile 2 54 cm 1 inch high 1 5 3 0 Gb s 8 89 cm 3 5 inch form factor SATA disk drives Each individual disk drive is field replaceable This guide is written for system technicians who are responsible for setting up installing and troubleshooting this storage system This document provides a brief overview of the features of this product a list of accessories or other components you may need instructions on setting up the system and troubleshooting information Product contents order options and accessories Copyright Lenovo 2005 2008 The SMC Storage Array ships with the following items e Secure Managed Client SMC Storage Array Setup Poster in the product box AC power cord s North America only e 50 Phillips head screws Resource CD Rail kit e T10 TORX screwdriver e 12 hard drive labels For information about which accessories and third party hardware have been tested and can be used with your storage system and for ordering information for Lenovo products visit http www lenovo com Vi User Guide Chapter 1 Important safety information CAUTION Before using this manual it is important that you read and understand all the related safety information for this product Refer to the Safety and Warranty Guide that you received with this product for the latest safety information Reading and understanding this safety information reduces
28. rom main power and remove the faulty fan from the system Re install If problem persists replace PSU Reduce the ambient temperature Thermal cooling The Secure Managed Client SMC Storage Array uses extensive thermal monitoring to ensure component temperatures are kept low and acoustic noise is minimized Airflow is from front to rear of the enclosure Table 15 Thermal cooling Symptom Cause Action If the ambient air is cool below 25 C or 77 F and the fans are observed to increase in speed then some restriction on airflow may be causing an additional internal temperature rise Note This is not a fault condition The first stage in the thermal control process is for the fans to automatically increase in speed when a thermal threshold is reached This may be caused by higher ambient temperatures in the local environment and may be perfectly normal Note This threshold changes according to the number of drives and power supplies installed 1 Check the installation for any airflow restrictions at either the front or rear of the enclosure A minimum gap of 2 5 cm 1 inch at the front and 5 cm 2 inches at the rear is recommended Check for restrictions due to dust build up clean as appropriate Check for excessive re circulation of heated air from rear to front Use in a fully enclosed rack installation is not recommended Check that all blank modules are in place Reduce the ambi
29. s will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Copyright Lenovo 2005 2008 33 Any performance data contained herein was determined in a controlled environment Therefore the result in other operating environments may vary significantly Some measuremen
30. tended for service use only Enclosure ID Blue Enclosure ID LED Activation Intended for service use only For a full description of LED and switch functions see Front operator s panel LEDs and switches on page 20 Rear panel A rear panel consisting of a blue enclosure ID LED see Figure 2 on page 3 is located on the rear of the enclosure Note The rear panel is an integral part of the enclosure assembly and is not field replaceable Table 2 Rear Panel ID LED Status Enclosure ID LED Blue when activated Activated by push button on the Front Operator s Panel or by system software Used to identify a server from among several servers Power supply unit AC DC power is provided by a power supply with specific load capability mechanical packaging and output connectors to suit this product 8 User Guide A power supply mounting cage is installed in the rear of the enclosure as part of the subsystem core product The cage houses one individually hot pluggable 850 W AC power supply unit PSU with its own IEC inlet connector and failure indicator Figure 9 Power supply unit Power supply unit voltage operating ranges are nominally 100V 240V AC selected automatically The PSU has an audible alarm to indicate a fault state and a bi color green red LED to indicate PSU status Power supply output connectors The power supply output connectors pr
31. tions which can occur with your Secure Managed Client SMC Storage Array For details on how to remove and replace a module see the Hardware Installation and Replacement Guide System faults Table 12 System faults Symptom Cause Action 1 Audible alarm sounds 1 Internal fault detected failure of 1 an internal communications path Check for other amber LED indications of the power supply units If there is a PSU error present there may be a communication problem with that PSU Remove and then re install the PSU If the problem persists then change the PSU Power supply unit faults Table 13 Power supply unit faults Symptom Cause Action 1 Front operator s panel unit fault LED amber 2 Audible alarm sounding 1 Any power fault 1 2 Athermal condition which could cause PSU overheating 2 Check that the AC main connection to PSU is live Disconnect the PSU from main power and remove the PSU from the power supply cage Re install If problem persists replace PSU Reduce the ambient temperature 28 User Guide Cooling fan faults Table 14 Cooling fan faults Symptom Cause Action 1 Front panel fault LED amber 2 Audible alarm sounding 3 Fan LED is illuminated 1 Any power fault 2 A fan failure 1 Check to ensure DC power to cooling fans is correct and that the LED is not illuminated Disconnect the PSU f
32. ts may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Trademarks 34 User Guide The following terms are trademarks of Lenovo in the United States other countries or both Lenovo the Lenovo logo Microsoft Windows Windows Vista and Active Directory are trademarks or registered trademarks of Microsoft Corporation in the United States other countries or both Other company product or service names may be trademarks or service marks of others lenovo Part Number 45K1342 Printed in USA 1P P N 45K1342
33. y start their motors during power on If this does not occur then one of the following conditions may exist There may be a power problem an alarm and power fault indication would normally be present The drive motors will spin up in a delayed sequence Disk drive LEDs Each drive carrier module has two LEDs an upper green LED and a lower amber LED During normal operation the green LED will be on and will flicker to indicate drive activity It will also be on when no drive is present It is off when the drive is not spun up During normal operation the amber LED will be Off if no drive is present Off as the drive operates On if a drive fault exists Engaging the drive module anti tamper locks An anti tamper lock is installed in each drive carrier handle and can be accessed through the small cutout in the latch section of the handle with a TORX screwdriver A lock symbol displays in the small opening beside the torque screw when the drive is locked Activating an anti tamper lock To activate an anti tamper lock do the following 1 Carefully insert the TORX screwdriver provided into the cutout in the handle see E in Figure 19 2 Rotate the screwdriver in a clockwise direction until the lock symbol is visible in the opening beside the key see H in Note Do not turn the lock more than half a turn otherwise the drive carrier may be damaged 3 Remove the screwdriver Figure 19 Activatin
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