IOGear GUWH204KIT User's Manual
Contents
1. Installation ee Wireless USB Hub and Adapter Kit GUWH204KIT PART NO M1064 Table of Contents System Requirements 4 Advanced Settings 25 Package Contents 5 Frequently Asked Questions 28 Device Overview 6 Technical Specifications 32 Installation 8 Technical Support 34 Hardware Preparation 9 Limited Warranty 36 Software Installation 10 Federal Communications Commission 37 Driver Installation 15 POO Stee Connecting USB Devices 23 Comat 38 System Requirements PC System requires Windows XP 32 bit with SP2 and NET Framework 2 0 or Windows Vista 32 bit or 64 bit Available AC outlets in the room Available USB ports Software requires Windows and CD ROM drive Package Contents 1 x Wireless USB Hub 1 x Wireless USB Host Adapter 1 x Power Adapter 1 x USB 2 0 Type A to mini B Cable 3 ft 1 x USB 2 0 Extension Cable 5 ft 1 x Software CD with Electronic Manual 1 x Quick Start Guide 1 x Registration Warranty Card Device Overview 1 Host PC LED Wirel B 4 Port H Solid LED indicates that the Wireless USB Hub has Le See ROMUN established a wireless connection with the Wireless USB Host Adapter 2 Hub LED Flashing indicates that data is being transmitted 3 Security LED Normally Off Flashes during cable association process Solid LED indicates a successful cable association process During wireless operation solid LED indicates that a secure wireless connection has been establi2. Automatic PHY rate selection Recommended Manual PHY rate selection 480 0 Mbps Information Current Channel a Bytes Recieved 0 bytes Bytes Sent 0 bytes Bytes Transfered 0 bytes Restore Defaults 25 If required to change the Channel manually select Manual channel selection The following figure shows the available channels for selection Wireless USB Settings CD PsING LT General Advanced Certificate Channel Automatic channel selection Manual channel selection 1 Select band group Band Group 1 2 Select channel Speed PHY Rate 10 Automatid12 Manual P 13 Information Current Channel 14 Bytes Recieved O bytes Bytes Sent 0 bytes Bytes Transfered O bytes Restore Defaults 26 Once a channel has been changed manually the following window will appear indicating that the connection on the Wireless USB Hub will disconnect Click Yes to change the channel Once the channel is changed the Wireless USB Hub will automatically re connect WiCenter PSING LT Changing advanced settings causes Wireless USB devices to disconnect In most cases they reconnect automatically Do you want to save the changes you made to PSING LT 27 Frequently Asked Questions 1 Problem WiCenter UWB Software reports errors when trying to use the Wireless USB Host Adapter and Wireless USB Hub on Windows XP operating system Solution Verify that Service Pack
3. 2 SP2 has been installed on your PC Problem No LEDs lighting up on the Wireless USB Hub Solution Check the power supply s connection to the Wireless USB Hub Problem No LED on the Wireless USB Host Adapter Solution Re insert the Wireless USB Host Adapter into USB port Problem LED does not light up after inserting a USB device into a peripheral port on the Wireless USB Hub Solution Remove the Wireless USB Host Adapter from the PC and disconnect the power supply from the Wireless USB Hub Re insert the Wireless USB Host Adapter and reconnect power to the Wireless USB Hub 28 5 Problem Poor Diminished range with the Wireless USB Host Adapter and Wireless USB Hub Solution If using a Desktop PC do not plug the Wireless USB Host Adapter in the back of the PC Plug the Wireless USB Host Adapter in the front of the system to ensure a good line of site signal with the Wireless USB Hub Also verify that you are utilizing the USB 2 0 extension cable If using a laptop verify that the antenna on the Wireless USB Host Adapter and the Wireless USB Hub is positioned vertically 6 Problem Certain USB devices will not work with the Wireless USB Hub Solution Verify that the USB device has the ability to operate when connected to a hub of any kind by checking with the product documentation If the USB device does not have the functionality to operate with a wired hub then it will not work with the Wireless USB Hub Also verify t
4. preferably the top of the desk work area in order to ensure a good line of sight signal with the Wireless USB Hub Windows should detect the device and complete the driver installation process automatically Step 2 Connecting Wireless USB Hub Verify that the antenna is securely attached to the Wireless USB Hub and is pointed in a vertical position Power on the Wireless USB Hub by plugging the power adapter provided in the package 17 Step 3 Wireless USB Hub association In order for the Wireless USB Adapter to communicate with the Wireless USB Hub you will need to start the association process The association process will set up a wireless link between the Wireless USB Host Adapter and the Wireless USB Hub This is a one time process per host PC To start use the included USB 2 0 A to mini B cable to connect the Wireless USB Hub to your PC Windows will detect that a new device has been connected This will automatically install the necessary drivers and start the Wireless USB Association process You will see the window on the screen as shown below Click OK to begin the association process 19 Wiener bound new farce LES Heeceere Poured fi Fi Davea nara JOOGEAR Weelees USE Huh evins te Wifes 5B Tick OR to maniim efi up a sirem ooa Once the association process has been WE anber Inund new hardware x successfully completed you will see the wireless connection status showing Ass
5. registered trademarks of Microsoft Corporation All other brand and product names are trademarks or registered trademarks of their respective holders IOGEAR makes no warranty of any kind with regards to the information presented in this document All information furnished here is for informational purposes only and is subject to change without notice IOGEAR Inc assumes no responsibility for any inaccuracies or errors that may appear in this document 38 AboutUs FUN IOGEAR offers connectivity solutions that are innovative fun and stylish helping people enjoy daily life using our high technology products GREEN IOGEAR is an environmentally conscious company that emphasizes the importance of conserving natural resources The use of our technology solutions helps reduce electronic waste HEALTH IOGEAR supports healthy and fit lifestyles By integrating products with the latest scientific developments IOGEAR s solutions enhance the life of end users 2008 IOGEAR
6. EAR Service Support can be reached by phone from 24 hours a day 7 days a week or through the following address during normal business hours Toll Free 866 946 4327 USA Phone 949 453 8782 23 Hubble Irvine CA 92681 34 You may also reach us online at www iogear com support 24 hours a day Please be ready to give a brief description of the problem and what you were doing when the problem occurred before calling Service Support The Service Support representative will be able to serve you much quicker if you are prepared to answer the seven questions listed below 1 What is the purchase date and serial number of the product Were any messages displayed on the screen when the error occurred If so what was the exact wording of the message What type of Computer are you using When does the problem occur Can the problem be reproduced If so what are the steps necessary to reproduce the problem What version of the OS are you using What have you already tried to get the problem resolved N NDNA 35 Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR S LIABILITY FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT DISK OR ITS DOCUMENTATION EXCEED THE PRICE PAID FOR THE PRODUCT The direct vendor makes no warranty or representation expressed implied or statutory with respect to the contents or use of this documentation and especially disclaims its qu
7. ality performance merchantability or fitness for any particular purpose The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individual or entity of such revisions or updates For further inquiries please contact IOGEAR 36 Federal Communications Commission FCC Statement This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This device is authorized under 47 CFR 15 519 the FCC Rules and Regulations The operation of this device is subject to the following restriction This UWB device shall transmit only when it is sending information to an associated receiver This UWB device shall cease transmission within 10 seconds unless it receives an acknowledgement from the associated receiver that its transmission is being received An acknowledgement of reception must continue to be received by the transmitting device at least every 10 seconds of operation or the UWB device must cease transmitting or Contact IOGEAR 23 Hubble Irvine CA 92618 P 949 453 8782 F 949 453 8785 Visit us at www iogear com 2008 IOGEAR Part No M1064 IOGEAR the IOGEAR logo are trademarks or registered trademarks of IOGEAR Inc Microsoft and Windows are
8. ash drive is less when plugged in the Wireless USB Hub than when plugged directly to the PC Solution Due to the protocol overhead of Wireless USB you will experience a slower throughput wirelessly than over a wired connection 31 Technical Specifications Function Operating System Support Operating Range Frequency Band Data Rate USB Specification Connectors USB Host Selection Security Association Mode 32 GUWH204KIT Microsoft Windows XP 32 bit Service Pack 2 Microsoft Vista 32 64 bit Up to 30 feet 10 meters WiMedia Band Group 1 3 6 Frequency Range 3 168GHz to 8 976GHz Up to 480 Mbps Wireless USB 1 0 USB 2 0 1 1 4 downstream ports 1 mini B for Association Supports up to 8 Active Hosts Highly Secured Wireless Connection AES 128 bits Cabled association via Windows GUI Antenna Type Reset Switch LEDs ACT Activity Host Status Association Power Adapter 33 Omni Directional external whip antenna for both Hub and Host Adapter Yes LED on Host adapter to show Data Activity On the Hub to show Hub Host PC connect LED to show Association Security 5V 2 5A 110 240VAC Technical Support To help IOGEAR customers obtain the highest level of performance from their Wireless USB devices the IOGEAR Service Support team is available to answer your technical questions Do not hesitate to call if you are having trouble getting your device to work correctly IOG
9. ckage Allocate a space for the Wireless USB Host Adapter s placement Make sure you avoid the places mentioned above You will need to make available a USB 2 0 port on your PC Do not connect the Wireless USB Host Adapter to your computer at this time If using a Desktop PC plug the Wireless USB Host Adapter into the provided extension cable Place the extension cable on a flat surface preferably the top of the desk work area in order to ensure a good line of sight signal with the Wireless USB Hub Allocate a space for the Wireless USB Hub During a one time only installation the Wireless USB Hub needs to be close to your PC After installation the Wireless USB Hub can be moved to a more permanent location Make sure you avoid the places mentioned above Do not plug in to an AC outlet at this time Attach the power adapter connector to the Wireless USB Hub Do not plug in to an AC outlet at this time Software Installation Please always check www iogear com for the latest drivers IMPORTANT NOTE If your PC already has a previous version of this software installed please be sure to un install it before proceeding To un install go to Control Panel gt Add or Remove Programs Scroll to IOGEAR Wireless USB HWA Click IOGEAR Wireless USB HWA then click Remove Restart your PC once you have completed removing any pre existing UWB software Note If installing on Windows XP Service Pack 2 SP2 is requi
10. ed driver software offers the best interoperability and leas USB devices Without these updates you might not gat the best ss USB devices If you choose to install the software from the GUWH204KIT Software Installation installation CD select Option 1 Install directly from CD USB Hub and Adapter Kit GUWH204KIT SOFTWARE INSTALLATION Version 1 0 Click on the appropriate Windows operating USB J system your PC is running This will start the software installation Please follow the installation wizard f XP 32 bit Vista 32 bit Vista 64 bit Return to Man Menu Note Microsoft NET Framework 2 0 is required by the driver software Once you begin the software installation if NET Framework 2 0 is not installed on your PC the software will automatically prompt you to install it before proceeding to the software installation 13 Once the software has completed installing the WiCenter application will automatically open If not please double click on the WiCenter shortcut created on the Desktop during the installation process 14 RG Fie View Settings Options Help one Driver Installation Step 1 Connecting Host Adapter Plug the Wireless USB Host Adapter into an available USB 2 0 port 15 If using a Desktop PC plug the Wireless USB Host Adapter into an available USB 2 0 port utilizing the provided extension cable 16 Place the extension cable on a flat surface
11. hat the latest drivers for the product are being used by going to the manufacturer s website and downloading the most up to date drivers 29 7 Problem Wireless USB Hub will not associate with the Wireless USB Host Adapter Solution Verify that the WiCenter software is running by double clicking on the WiCenter icon created on the desktop during the installation process If the WiCenter icon is in the System Tray this can be double clicked in order to bring up the WiCenter user interface Problem USB printer has loaded drivers correctly when connected to the Wireless USB Hub however nothing will print Solution Verify that the latest software has already been installed on the PC from the product website If the printer was installed previously when connected directly to the PC the printer was installed as Model Name When the printer driver is installed when connecting to the Wireless USB Hub the printer is installed as a Model Name Copy 1 If the printer was never directly connected to the PC and drivers were never installed when it is connected to the Wireless USB Hub the printer will install as Model Name when installing the printer drivers When printing to the printer when it is connected to the Wireless USB Hub verify that the correct printer is being selected in the printer options window by selecting the correct model name to print to 30 9 Problem The throughput of USB Hard Drive or USB Fl
12. less USB Hub Expand All Collapse All 23 To disconnect a USB device from your PC you may select Safely Remove from the list on the WiCenter program or from your computer s system tray Note If your USB device requires software or drivers installation such as a printer please connect your USB device to your PC first and install the software or driver before connecting to the Wireless USB Hub 24 Advanced Settings The advanced settings of WiCenter allow you to make changes related to the Channel that data is being transmitted on as well as the rate at which data is sent The following shows the Advanced Settings tab which can be accessed by clicking on Settings Wireless USB Settings and then selecting the Advanced tab on the window that appears The following shows the default and recommended settings NOTE Do not change the PHY Rate setting Leave this on the recommended and default setting The Speed PHY Rate will be automatically set by WiCenter in order to achieve the best range and throughput performance The default settings are appropriate for most all situations Only change channel settings if you have significantly reduced throughput due to congested air space Wireless USB Settings CED PSINGLT General Advanced Certificate Channel Automatic channel selection Manual channel selection 1 Select band group Band Group 1 2 Select channel 14 Speed PHY Rate
13. ociation Successful Click OK to close the window 4 Ta dabi a W Garcia Lo razara WEE mba i gem tha cima budien miyor mmia device or dokes i conrcion rire beso 20 After completing the association process unplug the USB A to mini B cable from the Wireless USB Hub 21 The Wireless USB Hub will attempt to establish the wireless link with the USB Host Adapter Once the i IOGEAR Wireless USB Hub link has been successfully established you will see gy the following window in your System Tray is connected and ready to use Place the Wireless USB Hub preferably on top your desk work area to ensure a good line of sight signal with the Wireless USB Host Adapter The View Console screen will also show the IOGEAR Wireless USB Hub under the Connected column indicating that the wireless link connection has been established 22 Connecting USB Devices Once the Wireless USB Hub is connected and DEEE communicating with the Wireless USB Host OA PEEN OER E Adapter you may connect your USB devices to 7 n _ Discovery Mode 7 the Wireless USB Hub Once connected you will be able view the USB devices connected by coe clicking the This will bring a dropdown of all oe peripherals currently connected and available ioe Ta You can also access hard drives flash drives and other storage devices directly from this box by clicking on the Removable Disk that appears ms IOGEAR Wire
14. red Please Verify that SP2 has been installed on your PC before proceeding with the UWB installation software 10 To install the UWB software insert the included CD into your computer The following menu should appear automatically If not select Run CD_Start exe OR navigate to the CD Rom drive containing the installation CD and double click on CD_Start exe to bring up the user menu Click on Installation to begin the installation process 11 GUWH204KIT Software Installation USB Hub and Adapter Kit GUWH204KIT SOFTWARE INSTALLATION Version 1 0 gt SS TT a Installation User Manual gt Exit Install Adobe Reader 2 The next screen will let you choose if you want to install the latest software from the Internet or if you want to install the software included on the CD If you choose Option 2 Download latest software installer from the Web a browser window will appear redirecting you directly to the IOGEAR website where you ll find the most up to date driver software Once you download the software double click on the exe file to begin the installation process 12 GUWH204KIT Software Installation USB Hub and Adapter Kit GUWH204K IT SOFTWARE INSTALLATION Version 1 0 USB f Option 1 Don Rware e DANI tware t A Install directly from CD be om te Return to Main Menu Why should I get the latest version from the web Wireless USB is a new The most updat
15. shed with the Wireless USB Host Adapter 4 Host Selection button Allows you to manually connect disconnect the Wireless USB Hub with up to 8 Wireless USB Hosts that have been previously associated Mini USB Connector USB Device Connector 7 Power Adapter Connector O 8 Wireless USB Activity Indicator The Host Selection button can be used if the Wireless USB Hub has already been successfully associated with more than one Wireless USB Host Adapter PC combination The Wireless USB Hub can support up to 8 such associations Use the Host Selection button to manually cycle through the up to 8 choices for which Wireless USB Host Adapter PC combination to connect to Using this button you can force the Wireless USB Hub to connect to one of 8 pre associated PCs of your choosing Wireless USB Adapter Installation Before we get started please NOTE Do not place Wireless USB devices under direct sunlight or near high heat emitting devices Do not place Wireless USB devices near water or wet surfaces to avoid electric hazards Do not place Wireless USB devices on any moving or unstable surfaces Hardware Preparation Do not connect the Wireless USB Host Adapter to your computer until you are instructed to do so later in the section titled Driver Installation Remove the Wireless USB Host Adapter Wireless USB Hub USB 2 0 A to Mini B Cable power adapter extension adapter and the installation CD from the pa
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