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HP Laptop 6100 User's Manual

1. Code Suggestions Code Suggestions Note If the BIOS IC appears to be corrupted you can try 0160h Remove all but one SDRAM module and to repair it see page 2 33 repeat the test Check the CPU module for System Tests B Dee the CPU module Replace the 01h R t lace the CPU module I 3 KEEN ditur acu GE Replace the motherboard pet etse Ree te E 0180h Replace the SDRAM module each 01000000h the motherboard represents 16 MB Replace the motherboard 0010h Reseat or replace the CPU module 16th Ein SE S UN BIOS 0016h Setup Replace the CPU module ont 0182h Unload HIMEM SYS or any programs using the VE opoe Si monie extended memory allocated by HIMEM SYS EH EE 0183h Check installation of the SDRAM module I Replace the SDRAM module Replace the 0030h Replace the motherboard motherboard pees 0184h Check installation of the SDRAM module 0041h Run BIOS Setup and check IRQ assignments Replace the SDRAM module Replace the 0050h Replace the motherboard 0190h Replace the SDRAM module each 01000000h 0063h 01A0h represents 16 MB Replace the motherboard 0070h Replace the CMOS battery 01A1h Replace the CPU module 0071h Reset the system then run BIOS Setup and 01A4h 0076h check settings Replace the CMOS battery 01A5h Make sure cache is enabled Replace the DOE TO
2. 1 represents 2 EE 0252h Repeat the test check test parameters 0130h Test with cache off Replace the SDRAM 0254h Replace the hard disk module each 01000000h represents 16 MB i j Replace the motherboard See PN ada a or eguivalent 0131h Replace the SDRAM module each 01000000h r 0150h represents 16 MB Replace the motherboard 0265h Check hard disk connectors and motherboard SSES connector Replace the hard disk Replace the motherboard 10275h Replace the hard disk 3 20 Troubleshooting and Diagnostics HP Omnibook 6000 6100 Code Suggestions 0280h Check hard disk connectors and motherboard connector Replace the hard disk Replace the motherboard 0281h Replace the hard disk 10290h Repeat the test Replace the hard disk 0293h Replace the hard disk 0296h 02AAh Check hard disk connectors and motherboard connector Replace the hard disk Replace the motherboard 02CCh Run BIOS Setup and check the hard disk type Replace the hard disk Replace the motherboard 02EEh Run BIOS Setup and temporarily select a drive type that has more than 200 cylinders then repeat the test 02F1h Use a Recovery CD to restore the original factory configuration 02F3h Run SCANDISK or an eguivalent Use a 02F5h Recovery CD to restore the original factory configuration 02FFh Check the hard disk connectors and motherboard connec
3. F3257 60913 Keyboard Portuguese F3257 60914 Keyboard Spanish F3257 60915 Keyboard Swedish Finnish F3257 60916 Keyboard Swiss F3257 60917 Keyboard Turkish F3257 60918 Keyboard UK English F3257 60919 Keyboard Traditional Chinese F3257 60920 Keyboard Hebrew F3257 60921 Keyboard Icelandic F3257 60922 Keyboard Hungarian F3257 60923 Keyboard Russian F3257 60924 Keyboard Arabic English F3257 60925 Card mini PCI 802 11 wireless Yes F3257 60927 Card mini PCI HW modem Yes F3257 60928 Case top F3257 60929 Panel power button F3257 60930 Heatsink with fan F3257 60931 Tray hard disk drive Yes F3257 60932 PCA volume F3257 60933 F3257 69033 PCA motherboard with Intel Speedstep F3257 60934 PCA display interface F3257 60935 Case bottom F3257 60936 Speaker assembly F3257 60937 F3257 69037 Display assembly 14 1 XGA F3257 60939 F3257 69039 Display assembly 15 0 SXGA F3257 60940 Cover mini PCI US Robotics Yes F3257 60942 Cover mini PCI no label Yes F3257 60943 Cover SDRAM Actiontech Yes F3257 60944 Cover SDRAM no label Yes F3257 60947 Screws kit Yes F3257 60948 Covers service kit Yes F3257 60949 Mini PCI panels kit 4 14 Replaceable Parts HP Omnibook 6000 6100 Part Number Part Numbe
4. Invalid System Configuration Data Problem with NVRAM CMOS data UO device IRQ conflict I O device IRQ conflict error PS 2 Mouse Boot Summary Screen PS 2 Mouse installed nnnn kB Extended RAM Passed Where nnnn is the amount of RAM in kilobytes successfully tested nnnn Cache SRAM Passed Where nnnn is the amount of system cache in kilobytes successfully tested nnnn kB Shadow RAM Passed Where nnnn is the amount of shadow RAM in kilobytes successfully tested nnnn kB System RAM Passed Where nnnn is the amount of system RAM in kilobytes successfully tested Operating system not found Operating system cannot be located on either drive A or drive C Enter Setup and see if fixed disk and drive A are properly identified Parity Check 1 nnnn Parity error found in the system bus BIOS attempts to locate the address and display it on the screen If it cannot locate the address it displays Parity is a method for checking errors in binary data A parity error indicates that some data has been corrupted Parity Check 2 nnnn Parity error found in the UO bus BIOS attempts to locate the address and display it on the screen If it cannot locate the address it displays Press F1 to resume F2 to Setup F3 for previous Displayed after any recoverable error message Press F1 to start the boot process or F2 to enter Setup and change the settings Press F3 to display the prev
5. Yes 8120 8373 Cord power China AB2 2w Yes 8120 8441 Cord power S Korea 2w Yes 8120 8452 Cord power Chile 2w Yes 8120 8699 Cord power UK EPSR for Hong Kong Yes Singapore 2w 8121 0702 Cord power India 2w Yes F1451 60901 Port replicator Yes F1451 60902 Port replicator B version Yes F1452 60901 Mini dock A version e Yes F1452 60902 Mini dock B version w LAN pass through Yes F1453 60901 Monitor stand short Yes F1455 80003 Adapter auto air 75 watt Yes F1469 80001 Adapter PS 2 Y Yes F1660 69114 Drive hard disk 20 GB 9 5 mm IBM Diablo e Yes F2008 60901 Cable floppy disk drive external Yes F2009 60902 Module Zip drive Yes F2010 60901 Adapter docking module bay Yes F2011 60901 Charger battery external Yes F2012 60901 Tray docking E Yes F2013 60901 Module floppy disk drive Yes F2014 60901 Battery secondary module Yes ver 5039 x F2015 12003 CD DVD Player Software InterVideo ver Yes F2015 60902 Module DVD drive Yes F2017 60901 Module CD ROM drive Yes F2019 60901 Battery 8 cell lithium ion 4000 maH Yes F2022 60901 Module LS 120 drive Yes F2026 12003 CD RW Software Adaptec ver 4 03 Yes F2026 60902 F2026 69002 Module CD RW drive Yes F2072 12039 CD Training Yes F2072 60902 Card mini PCI LAN modem 3Com Yes
6. e Sycard PCCtest 450 PC Card page 3 27 Desktop Management Interface page 3 28 BIOS Setup utility page 3 29 Overview of Diagnostic Tools The hardware diagnostic programs provide two levels of testing User level testing using a basic hardware test Advanced testing using individual hardware tests E E DiagTcols D pos Ki I vesi iogurt Daacrpl zn ro Bode EE nonk bosi baronis epu Plures 2 23 54 5 mr fk onc sola Apa EI ATI TRA EM T r r T war Ia Pere dita DLP BE Figure 3 2 Diagnostic Screens Basic and Advanced The tests are designed to run after the system reboots so that the computer will be in a predictable state during the tests The tests are non destructive and are intended to preserve the state of the computer The computer reboots when you exit the program so drivers can be loaded Updating e Diagtools You can download the latest version of e Diagtools from the HP Notebook Web site see page vi then follow the included instructions HP Omnibook 6000 6100 Troubleshooting and Diagnostics 3 17 Running e Diagtools The following steps describe e Diagtools Diagtools steps may differ slightly 1 2 3 4 5 6 Restart the computer When the HP logo appears press F10 to start the diagnostic test When the menu appears press ENTER to run e DiagTools The first time you run the program you are prompted to select the language for the program Press
7. Heatsink page 2 17 Display assembly page 2 13 Top case page 2 20 See the figure on page 2 27 Reassembly Notes Make sure the volume control is oriented properly pins facing inward Insert the tabs on the ends of the panel into the slots in the bottom case Panel mini PCI Panel vent Omnibook 6000 models only Plug in module page 2 5 Hard disk drive page 2 7 Power button panel page 2 11 Keyboard page 2 15 Heatsink page 2 17 Display assembly page 2 13 Top case page 2 20 Plug in module page 2 5 Hard disk drive page 2 7 Power button panel page 2 11 Keyboard page 2 15 Heatsink page 2 17 Display assembly page 2 13 Top case page 2 20 On the rear of the computer remove the screw at the far left end nearest the mini PCI panel Omnibook 6000 Detach the cables from mini PCI card and motherboard Omnibook 6100 Remove the motherboard page 2 28 then detach the cables Reassembly Notes Insert the pin on the back end of the panel under the bracket on the bottom case and the tabs on the ends of the cover into the slots in the bottom case HP Omnibook 6000 6100 Removal and Replacement 2 35 Component PCA display interface Removal Procedure Power button panel page 2 11 Keyboard page 2 15 Heatsink page 2 17 Display assembly page 2 13 Top case page 2 20 Plug in module page 2 5 Hard disk
8. Yes Screw M2 5x8mm see above kit Yes Screw M3x2mm see above kit Yes 4 6 Replaceable Parts HP Omnibook 6000 6100 Exchange Omnibook User Description Part Number Part Number 6100 6000 Repl Screws kit F3257 60947 Yes Screw M2x4mm see above kit Yes EI Screw M2x13mm see above kit Yes Screw M2x15mm see above kit Yes Screw M2 5x2mm wide head see above kit Yes Screw M2x3mm see above kit Yes BE Screw M2 5x4mm see above kit Yes Screw M2 5x5mm see above kit Yes Screw M2 5x6mm see above kit Yes Screw M2 5x8mm see above kit Yes Wa Screw M2 5x17mm see above kit Yes Screw M3x3mm see above kit Yes Screw M3x6mm see above kit Yes SDRAM module 32 MB SODIMM 100 MHz 11818 7950 Yes T SDRAM module 64 MB SODIMM 100 MHz 1818 7951 F1660 69103 Yes SDRAM module 128 MB SODIMM 100 MHz 1818 7952 F1660 69104 Yes SDRAM module 256 MB SODIMM 100 MHz 1818 7953 F1654 69101 Yes SDRAM module 64 MB SODIMM 133 MHz 1818 8505 Yes T SDRAM module 64 MB SODIMM 133 MHz 1818 8510 Yes SDRAM module 128 MB SODIMM 133 MHz 1818 8503 Yes SDRAM module 128 MB SODIMM 133 MHz 1818 8504 Yes SDRAM module
9. s components using automatic and interactive tests and will be your primary troubleshooting tool Other tools include the power on self test DMI Toptools if installed the BIOS Setup utility and the Sycard PCCtest The table on page 3 5 shows how you can use these tools to isolate the cause of the computer s problem The troubleshooting suggestions on page 3 6 include general suggestions for repairing units with specific failure symptoms HP Omnibook 6000 6100 Troubleshooting and Diagnostics 3 3 Swapping modules that may be defective with others known to be good is generally an ideal way to find the module responsible for the problem A failure symptom is rarely caused by more than one module so you will not usually need to replace more than one module to correct a particular failure After you replace a module the computer will normally be in a confused state and lock up when you apply power If this happens press the system off switch this resets the computer and starts it in a known state Verifying the Repair Before returning the repaired unit to the customer verify the repair by running the following tests e Basic Diagnostic Test Run the basic test of the e Diagtools diagnostic program page 3 17 and e Function Tests Run tests that check the repaired function such as in the e Diagtools diagnostic program page 3 17 and Failed Tests Run any other tests that failed during troubleshoot
10. For the external or internal loopback test replace the motherboard 10602h _ Replace the motherboard 0603h For the external loopback test make sure the loopback connector is installed and constructed properly For the external or internal loopback test replace the motherboard 0604h Replace the motherboard 10605h 0606h For the external loopback test make sure the loopback connector is installed and constructed properly For the external or internal loopback test replace the motherboard 0607h Make sure the loopback connector is installed and constructed properly Replace the motherboard 0608h Replace the motherboard 0617h 0618h Make sure the computers are positioned 0619h properly If the problem persists replace the motherboard Parallel Port Tests 0701h For the external loopback test make sure the loopback connector is installed and constructed properly For the external or internal loopback test replace the motherboard 0702h Replace the motherboard 10706h 0707h Connect the loopback connector 0708h Replace the motherboard L0709h Audio Tests 0801h If this error does not occur for an external 0810h headphone check internal speaker connection OB 6000 Replace the top case OB 6100 Replace the speaker assembly If this error also occurs for an external headphone replace the motherboard If it occurs only for an external headphone replace the volume PCA 08COh I
11. Keyboard Swiss F2072 60940 Keyboard Swedish Finnish F2072 60941 Keyboard Danish F2072 60942 Keyboard Italian F2072 60943 Keyboard Czech e F2072 60944 Keyboard Belgian F2072 60945 Keyboard Hebrew F2072 60946 Keyboard Hungarian F2072 60947 Keyboard Russian F2072 60948 Keyboard Portuguese F2072 60949 Keyboard Arabic English F2072 60950 Keyboard Traditional Chinese F2072 60987 Training set Series 00 A F2072 60994 Card mini PCI LAN modem w regulatory Yes F2072 60995 Panel power button Yes F2072 60999 Covers service kit F2072 69115 Drive hard disk 30 GB 9 5 mm IBM Diablo Yes F2073 60948 Recovery CD Norwegian W98 Mfg P N F2072 12048 F2073 60949 Ed CD Finnish W98 Mfg P N F2072 12049 F2073 60950 Recovery CD Danish W98 Mfg P N F2072 12050 F2073 60952 Recovery CD German Dutch W98 Mfg P N F2072 12052 F2073 60954 Recovery CD English NT4 Mfg P N F2072 12054 HP Omnibook 6000 6100 Replaceable Parts 4 11 Part Number Part Number Description 6100 6000 Repl F2073 60955 Recovery CD German NT4 Mfg P N F2072 12055 F2073 60956 Recovery CD Spanish NT4 Mfg P N F2072 12056 F2073 60957 Recovery CD French NT4 Mfg P N F2072 12057 F2073 60958 Recovery CD Norwegian NT4 Mfg P N F2072 12058 F2073 60959 Recovery CD Finnish NT4 Mfg P N F
12. Mfg P N F2140 12024 4 12 Replaceable Parts HP Omnibook 6000 6100 Exchange Omnibook User Part Number Part Number Description 6100 6000 Repl F2140 60925 Recovery CD German W98 Mfg P N F2140 12025 F2140 60926 Recovery CD Spanish W98 Mfg P N F2140 12026 F2140 60927 Recovery CD French W98 Mfg P N F2140 12027 F2140 60929 Recovery CD Swedish English W98 Mfg P N F2140 12029 F2140 60930 Recovery CD Finnish English W98 Mfg P N F2140 12030 F2140 60931 Recovery CD Danish English W98 Mfg P N F2140 12031 F2140 60932 Recovery CD Italian W98 Mfg P N F2140 12032 F2140 60933 Recovery CD Dutch English W98 Mfg P N F2140 12033 F2140 60934 Recovery CD North American English W2K Mfg P N F2140 12034 F2140 60935 Recovery CD International English W2K Mfg P N F2140 12035 F2140 60936 Recovery CD German W2K Mfg P N F2140 12036 F2140 60937 Recovery CD Spanish W2K Mfg P N F2140 12037 F2140 60938 Recovery CD French W2K Mfg P N F2140 12038 F2140 60939 Recovery CD Japanese W2K Mfg P N F2140 12039 F2140 60940 Recovery CD Norwegian W2K Mfg P N F2140 12040 F2140 60941 Recovery CD Swedish W2K Mfg P N F2140 12041 F2140 60942 Recovery CD Finnish W2K Mfg P N F2140 e 12042 F2140 60943 Recovery CD Danish W2K Mfg P N F2140 12043 F2140 60944 Recovery C
13. Plug in module page 2 5 Hard disk drive page 2 7 Plug in module page 2 5 Hard disk drive page 2 7 Carefully lift the board off of the connector underneath see the figure on page 2 30 Reassembly Note The BIOS IC on a new power supply PCA contains only enough basic programming to boot the Omnibook After installing the new PCA you must reprogram the BIOS IC preferably with the latest BIOS You can download the latest BIOS from the HP Notebook Web site see page vi follow the directions provided Remove the screw attaching the PCA to the top case remove the cover from mini PCI card 1 disconnect the cable from the mini PCI card and gently pull the PCA out of the computer Remove the screw from the board Omnibook 6000 only and carefully lift the board off of the connector underneath 2 36 Removal and Replacement HP Omnibook 6000 6100 Component Removal Procedure Additional Steps Socket PCMCIA Plug in module page 2 5 1 On the bottom of the computer loosen the screw Hard disk drive page 2 7 holding the mini PCI cover the cover retains the Power button panel Screw and remove the cover page 2 11 2 Remove both screws M2x4mm from inside the mini PCI compartment 3 Remove the two screws attaching the socket to the H k 2 17 satsin page motherboard see the figure on page 2 30 Display assembly page 2 13 4 Unplug the PCMCIA socket from the motherboard Key
14. Required Equipment e Small Phillips screwdriver preferably magnetized e Small flat blade screwdriver e IC PLCC removal tool similar to OK Industries EX 5 Table 2 3 Recommended Screw Torques Screw Thread Size Torque cm kgf Torque in Ibf 1 3 1 8 1 1 1 5 M2 5 2 11 mm long 3 0 3 5 2 6 3 0 M2 5 12 19 mm long 2 5 3 0 99 96 M3 3 0 3 5 2 6 3 0 Disassembly Flowchart The following diagram shows the general path you will use in disassembling the computer to access any particular component 2 2 Removal and Replacement HP Omnibook 6000 6100 Battery AC adapter secondary battery Plug in module hard disk drive Only if removing the top case motherboard or bottom case Power button panel Keyboard If removing only display assembly or hinge covers Heatsink with fan CPU module CMOS batterv Hinge covers Display assembly Rear antenna PCA wireless only PCMCIA socket Display interface PCA Power supply PCA OB 6000 only Volume PCA Mini PCI panel Vent panel Omnibook 6000 only Top case Sound IR panel Docking doors PCMCIA doors Speaker assembly OB 6100 only Motherboard or bottom case Front antenna PCA wireless only Mini PCI card 42 OB 6100 only Figure 2 1 Disassembly Flow HP Omnibook 6000 6100 Removal and Replacement 2 3 Removing the Battery User Replaceable Required Equipment e None Removal Procedure e Sl
15. Start Windows if it is not already running 2 Click Start Programs HP Toptools Setup Using DMI WMI For a complete description of how to use DMI WMI see the following documentation provided with the computer A README TXT file click Start Programs HP Toptools Read me A Windows online help file describing Hewlett Packard s implementation of DMI WMI group and attribute definitions click Start Programs HP Toptools HP Toptools Help Uninstalling the DMI WMI Package 1 Click Start Programs HP Toptools Uninstall HP Toptools Windows 98 or Uninstall WMI Windows 2000 2 Restart the computer 3 28 Troubleshooting and Diagnostics HP Omnibook 6000 6100 BIOS Setup Utility The BIOS Setup utility provides access to basic configuration settings It is independent of the operating system Running the BIOS Setup Utility 1 Close all applications then click Start Shut Down Reboot If necessary you can press CTRL ALT DEL to reboot 2 When the HP logo appears press F2 to enter the BIOS Setup utility 3 The pointing devices are not active in BIOS Setup so you will need to use the keyboard to navigate e Press the LEFT and RIGHT arrow keys to move among menus e Press the UP and DOWN arrow keys to move among parameters in a menu Press F5 or F6 to move through values for the current parameter or press ENTER to change a setting 4 After you select the options you want press F10 or use t
16. Up to 64K or 16M colors Zoomed Video enabled UXGA Zoomed Video enabled Operating Windows 98 Windows 2000 Windows 95 Windows 98 or Windows 98 or System or Windows XP preinstalled Windows 2000 preinstalled Windows 2000 preinstalled HP Toptools HP Toptools 5 5 HP Toptools 4 5 to 5 0 HP Toptools 5 0 Power APM 1 2 APM 1 2 APM 1 2 Management ACPI compliant ACPI compliant ACPI compliant _Power States On Standby Hibernate Off On Standby Hibernate Off On Standby Hibernate Off Intel Mobile Pentium Mobile Pentium M or Mobile Celeron Processor Dual speed processors use Intel SpeedStep Technology 1 2 Product Information HP Omnibook 6000 6100 Features The following three illustrations show the computer s main external features For an exploded view of the computer see page 4 2 Figure 1 1 Omnibook Front View 1 One Touch buttons on Omnibook 6100 9 Module eject latch models only 10 Volume control 2 Sleep button Suspends and resumes operation 11 Audio off button and audio off light 3 Keyboard status lights left to right Caps Lock 12 Audio i ty 3 jacks left to right audio out Num Lock Keypad Lock Scroll Lock headphones external microphone audio in 4 Power slide button Turns the computer on and off 13 Infrared port 5 Built in microphone 14 S video port TV out on Omnibook 6100 6 Pointing stick pointing device models only 7 Touch pa
17. Yes 17 Left corner cover 14 1 display see above kit Yes Covers service kit F3257 60948 Yes 9 Panel sound IR see above kit Yes 10 Cover rear antenna see above kit Yes 11 Doors PCMCIA with springs see above kit Yes 12 Doors docking with springs see above kit Yes 13 Covers display hinges see above kit Yes 9 Covers service kit F2072 60999 Panel sound IR see above kit 14 11 12 13 Covers hinge Doors docking with springs see above kit 14 Panel vent see above kit Doors PCMCIA with springs see above kit see above kit ttt HP Omnibook 6000 6100 Replaceable Parts 4 3 Part Number F2140 60914 Description Covers user kit Omnibook Exchange Part Number 6100 Cover mini PCI no modem see above kit Yes 8 Cover SDRAM see above kit Yes 15 Cover left corner 14 and 15 displays see above kit Yes 16 Cover right corner 14 and 15 displays see above kit Yes Ed 17 CPU module 600 MHz Pentium III 1821 5688 CPU module 650 MHz Pentium III 1821 5689 F1979 69101 F1980 69101 BEA 17 CPU module 650 MHz Celeron 1821 5867 CPU module 700 MHz Pentium III 1821 5690 F2111 69102 F2072 69102 17 17 CPU module 750 MHz Celeron 1821 8826 CPU Module 800 MHz Pentium III 1821 8570 F2140 69104
18. expand System Devices System Manager tab and remove Advanced Power Management Restart the computer then use Add New Hardware in Control Panel to install support for APM Restart the computer Make sure module is Plug in module or Plug in modules cannot be installed properly contacts repaired and must be Reset computer Motherboard exchanged HP Omnibook 6000 6100 Troubleshooting and Diagnostics 3 15 Accessories Symptom Call Center Repair Center Repair Center Suggestions Likely Causes Comments Docking product I O Make sure AC power is Docking product Test the corresponding problems connected to the dock Motherboard Omnibook ports while Make sure computer is fully undocked inserted in dock The port replicator and mini Check computer s power dock are not repairable they supply must be exchanged Check settings in BIOS The docking system is Setup repairable see its service Try using the corresponding manual port on the computer while undocked General plug in Check module contacts Plug in module or Plug in modules cannot be module problems Push system off button contacts repaired and must be Motherboard exchanged 3 16 Troubleshooting and Diagnostics HP Omnibook 6000 6100 Diagnostic Tools This section describes the following diagnostic tools you can use for troubleshooting and repairing the Omnibook Omnibook e Diagtools or Diagtools below Power on self test page 3 24
19. mini PCI display bezel Insert a small flat blade screwdriver under the cover and pry it loose To replace firmly press the adhesive side of the cover into the recess Covers left right corner From the bottom of the computer remove the screws holding the corner covers then remove the covers Feet rubber on bottom of unit Insert a small flat blade screwdriver under the foot and pry it loose To replace firmly press the adhesive side of the foot into the recess 2 12 Removal and Replacement HP Omnibook 6000 6100 Removing the Display Assembly HP Authorized Service Providers Only Required Equipment e Small Phillips screwdriver Removal Procedure 1 Unplug the AC adapter if present and remove the battery Remove the secondary battery if one is installed 2 Remove the power button panel page 2 11 3 From the back of the computer remove the two screws near the PS 2 keyboard mouse port and the two near the AC adapter jack 4 From the bottom of the computer remove the two screws from the rear corners closest to the back edge 5 Open the display Remove the screw from the display s ground wire and disconnect the main cable 6 Remove any screws from the center hinge cover and from the left and right hinges 7 Lift the display off of the computer HP Omnibook 6000 6100 Removal and Replacement 2 13 Screws M2 5x4 mm Screw M2 5x5mm 1 on OB 6100 models
20. on page 2 26 Installing a New Serial Number Label Download the latest version of the serial number label template Microsoft Word format from the Partnership Web site see page vi under Support Service in Technical Support Information Store it with other Word templates on a PC connected to a laser printer The latest version includes fields for warranty period and manufacturing location 1 Open a new document based on the serial label template 2 Enter the information from the old serial label and print the new label on plain white paper The new label does not have barcodes 3 Carefully cut out the new serial label just inside the border and place it into the inner recess in the bottom case The bottom of the label goes toward the front of the case 4 Ensure that all regulatory labels that appeared on the old bottom case are present on the new bottom case This may be accomplished by keeping the old covers if necessary 5 While holding the paper label in place attach a serial label overlay into the outer recess It covers and protects the serial label HP Serial Number S TW711A1234 1YR 1P F2072W EA MFG TW711A1234 Made in Taiwan Figure 2 23 Example of Serial Number Label 2 32 Removal and Replacement HP Omnibook 6000 6100 Repairing the BIOS IC HP Authorized Service Providers Only The BIOS IC of the computer is not replaceable e If the BIOS IC is defective you must replace the power supply PCA on
21. 24x CD ROM 6x or 8x DVD or other drive module Optional drive modules available Omnibook 6000 Two slots for PC 100 or higher SDRAM modules 64 MB SDRAM installed in one slot At least 100 MB RAM preinstalled Omnibook 6100 Two slots for PC 133 SDRAM modules Up to 1024 MB RAM maximum At least 128 MB RAM preinstalled 16 bit Sound Blaster Pro compatible stereo sound Stereo sound via two built in speakers 500 Hz to 10 KHz range 3D enhanced PCI bus audio with Zoomed Video support Built in microphone Separate audio off button with indicator light Headphone out microphone in and audio line in 87 88 key touch type QWERTY keyboard with 101 102 key emulation Embedded numeric keypad Left and right click buttons center scroll button 12 function Fn keys Two pointing devices pointing stick and touch pad Four user programmable One Touch buttons Omnibook 6100 models only Ethernet 10Base T 10 Mbps and 100Base TX 100 Mbps support Supports wake on LAN Windows 2000 remote wake up Windows 98 fast IP DMI dRMON MBA Managed Boot Agent support for PXE BINL BOOTP NCP IPX DHCP Hardware based controllerless modem US Robotics or 3Com or software based ACLink modem Ambit mini PCI interface Data speed 56 Kbps V 90 maximum Fax speed 14 4 Kbps Class 1 and 2 Modulation V 21 V 22 V 22bis V 23 V 32 V 32bis V 34 V 90 X2 US Robotics and 3Com only Bell 103 Bell 212A Synchronou
22. 90 percent RH 5 to 35 C Operating altitude up to 3000 m 10 000 ft at 25 C 77 F Storage temperature 20 to 50 C 4 to 122 F Major ICs CPU Intel Mobile Pentium III or Celeron processor Core logic Intel South Bridge PIIX4M chipset Graphics controller ATI Mobility M or M1 Audio controller ESS Maestro 3E and ESS ES1921 CardBus controller TI PCI 1420 Keyboard embedded controller National PC87570 BIOS flash SST28SF040 Super I O National NS97338 Omnibook 6100 CPU Intel Mobile Pentium III M processor Core logic Intel 830M ICH3M chipset Graphics controller ATI Mobility Radeon M6 P Audio controller ESS ES1988 CardBus controller TI PC1420 Keyboard embedded controller National PC87570 Super I O National PC87393F LAN integrated in core logic Modem USR controllerless or Ambit ACLink 802 11b wireless LAN Actiontec with Intersil Prism 2 5 chipset HP Omnibook 6000 6100 Product Information 1 11 Table 1 8 Omnibook 6000 6100 Accessories Accessory Description Omnibook Omnibook Omnibook 6100 6000 500 Memory F1456B 32 MB SDRAM module PC100 e e F1457B 64 MB SDRAM module PC100 e e F1457C 64 MB SDRAM module PC133 e e e F1622B 128 MB SDRAM module PC100 e e F1622C 128 MB SDRAM module PC133 e e F1654A 256 MB SDRAM module PC100 e F1654C 256 MB SDRAM module PC133 S F3495A 128 MB SDRAM module PC133 F34
23. Checking for Customer Abuse Some units may appear to have been damaged by customer abuse Use these guidelines to help determine if this is the case e If the shipping box is seriously damaged customer abuse cannot be declared e If the damage could have a cause other than customer abuse customer abuse cannot be declared e If the unit shows any of the following customer abuse is declared Missing parts Broken plastic parts Parts not original to the unit Damaged or missing keys on the keyboard Table 3 2 includes additional criteria for determining customer abuse to specific parts of the unit Important Parts damaged by customer abuse are not covered by the warranty Troubleshooting the Problem Record pertinent information about the unit Model and serial number Operating system and version BIOS version Accessories and peripherals used Analyze the problem Observe Symptoms Using the customer s information try to duplicate the problem Determine how the problem differs from proper behavior Also take note of the functions that do work properly Separate Problems If there is more than one symptom separate them into distinct problems Consider Causes Keep in mind possible causes for each problem Use the diagnostic tools and troubleshooting suggestions to help find possible causes The e Diagtools diagnostic program tests most components of the Omnibook
24. F2 to proceed with the basic tests You can also proceed directly to the advanced tests from this point by pressing CTRL F9 in which case skip to step 10 below When the Configuration Description appears check the list of detected hardware Note If a device is not detected or fails its test it might be configured incorrectly in BIOS Setup You can confirm this by running BIOS Setup and checking the settings see BIOS Setup Utility on page 3 29 7 Run the basic test Press F2 to start the basic hardware test 8 To exit without running the advanced tests press F4 to view the Support Ticket Press F3 to exit 9 Optional Run the advanced tests Press F2 to open the advanced test screen 10 Select and run the appropriate tests Note that individual tests do not appear if the hardware they test is not detected Press the following keys to run tests ENTER Runs the highlighted test F5 or SPACE Marks unmarks the highlighted test F6 Marks unmarks all tests in the current menu F7 Marks unmarks all tests in all menus F10 Runs all marked tests If a test fails the error code and description are logged and the error code is displayed temporarily If several errors occur look for patterns that might indicate a common cause See the table on page 3 20 for repair suggestions Consider these suggestions in combination with other troubleshooting information 11 Save the Support Ticket Press T to update and display a Support T
25. F2072 60903 Card mini PCI SW modem Ambit Yes F2072 60905 Case top F2072 60906 Battery main 14 8 V Yes F2072 60909 Tray hard disk drive Yes F2072 60910 Module second hard disk drive housing Yes F2072 60911 PCA power supply F2072 60912 PCA volume 4 10 Replaceable Parts HP Omnibook 6000 6100 Part Number Part Number Description 6100 6000 Repl F2072 60913 F2072 69013 PCA motherboard Pentium F2072 60914 F2072 69014 PCA motherboard Celeron F2072 60915 PCA display interface F2072 60917 F2072 60917 Display assembly 14 1 XGA F2072 60918 F2072 60918 Display assembly 15 0 XGA F2072 60919 Socket PCMCIA e F2072 60921 Tray business card Yes F2072 60922 Module weight saving Yes F2072 60923 Screws kit Yes F2072 60925 Mini PCI panels kit F2072 60926 Feet bumpers kit Yes F2072 60928 Keyboard US English F2072 60929 Keyboard International English F2072 60930 Keyboard Greek F2072 60931 Keyboard Turkish F2072 60932 Keyboard UK English F2072 60933 Keyboard French Canadian F2072 60934 Keyboard German e F2072 60935 Keyboard Spanish F2072 60936 Keyboard French F2072 60937 Keyboard Japanese F2072 60938 Keyboard Norwegian F2072 60939
26. F2140 69102 17 17 CPU Module 850 MHz Pentium III 1821 8571 CPU Module 900 MHz Pentium III 1822 0098 F2140 69103 F2140 69105 17 CPU Module 933 MHz Pentium III M 1822 0400 Tualatin F3257 69004 a7 17 CPU Module 1 GHz Pentium III 1822 0099 CPU Module 1 GHz Pentium III M Tualatin 1822 0395 F2140 69106 F3257 69005 17 CPU Module 1 133 GHz Pentium IM 1822 0392 Tualatin F3257 69006 18 18 Display assembly 14 1 XGA F2072 60917 Display assembly 14 1 XGA F3257 60937 F2072 60917 F3257 69037 RI 18 Display assembly 15 0 XGA F2072 60918 Display assembly 15 0 SXGA F3257 60939 F2072 60918 F3257 69039 e 18 Display assembly 15 0 SXGA F2140 60949 F2140 69049 F2072 69106 19 Drive hard disk 5 GB 9 5 mm Fujitsu 0950 3905 Yes 19 Drive hard disk 5 GB 9 5 mm IBM 0950 3933 F1660 69111 Yes 19 Drive hard disk 5 GB 9 5 mm Hitachi 0950 3963 F2072 69114 Yes 19 Drive hard disk 6 GB 9 5 mm Fujitsu 0950 3731 Yes 19 Drive hard disk 6 GB 9 5 mm Hitachi 0950 3732 F1660 69108 EE Yes 19 Drive hard disk 6 GB 9 5 mm Toshiba 0950 4010 F2072 69112 Yes 19 Drive hard disk 6 GB 9 5 mm Hitachi 0950 4032 F1629 69056 Yes 19 Drive hard disk 7 5 GB 9 5 mm IBM 0950 4030 F2112 6
27. Note the test checks only the internal RUSE Device ests hardware up to the mini PCI card and does not 0Booh Replace the USB mouse check the mini PCI panel or any external 0B10h Check the USB device connector cabling 0B20h Make sure the USB mouse is connected Repeat the test with the LAN cable phone line 0B30h Replace the USB keyboard unplugged Replace the cable phone line 0B40h Check the connections Replace the mini PCl j 7 card Replace the mini PCI panel Replace the 0B50h GE keyboard connector and replace H moth emo ert oBeoh Make sure the USB keyboard is connected 0B70h Replace the USB hub 3 22 Troubleshooting and Diagnostics HP Omnibook 6000 6100 Code Suggestions Code Suggestions Fan Tests 9001h If the fan is already running you will not hear a change Check the fan connection Check thermal contact between heatsink and CPU Replace the heatsink Replace the motherboard 9002h Reset the computer Replace the motherboard USB Port Test 9006h Make sure a USB device is connected to the port you are testing Select the correct speed for the device Try another USB device Replace the motherboard or dock component if applicable IR Tests FIR enabled undocked 9002h 9007h 9008h 9009h Reset the computer Run BIOS Setup and restore default settings OB 6000 Replace the power supply PCA OB 6100 Replace the motherboard unit test replace the mot
28. Omnibook 6000 6100 Undock Sets whether a user password is required when undocking Disabled the computer Requires the administrator password for changes Windows 98 only Internal hard disk drive Encodes the current user password or administrator Disabled lock password if that is the only password set on the hard disk drive Removable Device Boot Sets whether the computer will attempt to boot from a floppy Enabled drive or other removable device Resume Undock and Internal hard disk drive lock options are available only if the Boot option is enabled Power Menu Default Windows 2000 uses only the settings marked with Windows 98 uses only the settings marked with or All other settings in the Power menu are ignored Power Management Disables time outs selects a combination of time outs or Max Power Mode allows customized time outs Savings Suspend Time out Sets the period of inactivity after which the computer goes 4 minutes from Display off to Standby power mode Hibernate Time out Sets whether the computer goes from Standby to Hibernate 4 hours power mode after the indicated period of inactivity Skips Standby mode if the suspend time out is disabled Hard Disk Time out Sets the period of hard disk inactivity after which the internal 2 minutes hard disk and any hard disk drive in the plug in module bay stops spinning Time out on AC Sets whether power management time outs occur whi
29. Omnibook 6000 models or the motherboard on Omnibook 6100 models However if the BIOS IC might only be corrupted you can attempt to repair it using a Crisis Recovery floppy see the information below Note Reprogramming the BIOS IC A new BIOS IC contains only enough basic programming to boot the Omnibook After installing a new power supply PCA you must reprogram the BIOS IC preferably with the latest BIOS You can download the latest BIOS from the HP Notebook Web site see page vi follow the directions provided If you do not have a BIOS Crisis Recovery floppy download the package from the Partnership Web site see page vi under Product Support Information in the Service and Support Library Follow the instructions for creating the floppy Caution Make sure you are using the correct BIOS Crisis Recovery floppy for the Omnibook model you are repairing The program does not verify the Omnibook model so you could install the wrong BIOS image 1 Insert the BIOS Crisis Recovery floppy in the floppy drive 2 If the computer does not boot from the BIOS Crisis Recovery floppy try plugging the boot block jumper into the Omnibook parallel port then go to the next step See the wiring diagram below In many situations you can skip this step especially if the computer previously displayed a BIOS checksum error 3 Turn on the computer and allow it to boot from the floppy disk If the compute
30. Pentium III 1821 5689 F1980 69101 CPU module 650 MHz Pentium III 1821 5690 F2072 69102 CPU module 700 MHz Pentium III 1821 5867 F2111 69102 CPU Module 650 MHz Celeron 1821 8570 F2140 69102 CPU Module 800 MHz Pentium III 1821 8571 F2140 69103 CPU Module 850 MHz Pentium III 1821 8826 F2140 69104 CPU Module 750 MHz Celeron 1822 0098 F2140 69105 CPU Module 900 MHz Pentium III 1822 0099 F2140 69106 CPU Module 1 GHz Pentium III 1822 0392 F3257 69006 CPU Module 1 133 GHz Pentium III M Tualatin 1822 0395 F3257 69005 CPU Module 1 GHz Pentium III M Tualatin 1822 0400 F3257 69004 CPU Module 933 MHz Pentim III M Tualatin 5182 5131 Plug adapter auto air Yes 5182 5138 Cover Trackpoint bag of 3 raspberry red Yes HP Omnibook 6000 6100 Replaceable Parts 4 9 Part Number Part Number Description 6100 6000 Repl 5184 2085 MS W2K OS COA Yes 5184 2097 MS W98 OS COA Yes 7121 7525 Label serial overlay 8120 6312 Cord power Australia ABG 2w Yes 8120 6313 Cord power U S ABA 2w Yes 8120 6314 Cord power Europe ABB 2w Yes 8120 6316 Cord power Japan ABJ 2w Yes 8120 6317 Cord power S Africa ACQ 2w Yes 8120 8367 Cord power Argentina 2w
31. center of display ME que caused by closing display with pencil sized object on keyboard Declared to be caused by customer abuse Scratched display Declared to be caused by glass customer abuse Local area of dark or light discoloration visible when display is on Hard disk never spins Hard disk makes clunking or scratching noise Hard disk makes buzzing or whining noise Files are corrupted Drive capacity is less than normal Caused by excessive pressure applied to an area on the screen Hard drive or connector Motherboard Check the power source Remove and reinsert the hard drive Check the connector Back up the drive immediately Was the computer or drive dropped Back up the drive immediately Check for alternate noise sources such as a PCMCIA drive or fan If a keystroke causes the sound to change it may be from the power supply PCA Run the VirusScan program Check the disk surface by running Scandisk Windows 95 98 or by using the Tools tab in the disk s Properties sheet Windows 2000 Test the hard disk drive with the e Diagtools diagnostics Use the Recovery CD to restore original factory software Check the disk surface by running Scandisk Windows 95 98 or by using the Tools tab in the disk s Properties sheet Windows 2000 Check partitions using FDISK Windows 95 98 or Control Panel Administrative Tools Computer Management under Storage Win
32. customer to use a work around to obscure the cosmetic imperfection 4 Customers with cosmetic based complaints that do not conform to the above conditions and tests will not normally be considered for display replacement The HP responsible person working with the customer should identify work arounds that are reasonable and appropriate for the individual customer Customers who must have a more perfect display solution should consider switching to an Omnibook with a DSTN display We expect that over time the industry will continue to produce displays with fewer inherent cosmetic imperfections and we will adjust our HP guidelines as these improvements are implemented 5 2 Reference Information HP Omnibook 6000 6100 Table 5 1 Omnibook 6000 6100 LCD Guidelines Type of Imperfection Imperfections Not Allowed Electrical Imperfections 7 or more single bright dots Bright dots 3 7 or more single dark dots Dark dots a e 9 or more total bright and dark combined defective dots Any occurrence of multiple defective dots within 15 mm Mechanical Imperfections Any polarizer bubble discoloration or dent that is visible from at least Discoloration 36 cm 14 in Polarizer bubbles dents b Definitions of imperfections a Bright or dark dot a subpixel red green or blue dot that is stuck on or off b Polarizer dent or bubble a light spot with a darker border that appears on a lighted display and does
33. drive C without affecting other drives Click Advanced and select to restore only the C partition When prompted to reboot the computer press CTRL ALT DEL and follow any instructions that appear onscreen HP Omnibook 6000 6100 Removal and Replacement 2 9 Removing Mini PCI Card 1 User Replaceable Certain computers include a mini PCI card Omnibook 6100 models may have a second mini PCI card See the table on page 2 34 Caution Handle the mini PCI card only by its edges and provide proper grounding or you might damage the board by electrostatic discharge Reguired Eguipment e Small Phillips screwdriver Removal Procedure 1 Unplug the AC adapter if present and remove the battery Remove the secondary battery if one is installed 2 Loosen the screw holding the mini PCI cover the cover retains the screw and remove the cover Caution Be gentle when removing and attaching antenna cables from the mini PCI card Damage to cables or connectors can degrade performance 3 Detach all the cables from the board 4 Release the latches at the sides of the board so that the free edge of the board pops up 5 Gently pull the board out of its connector Figure 2 8 Removing the Mini PCI Card Reassembly Notes e Gently press the mini PCI card into the connector at about a 30 angle until it is fully inserted Then press down on both sides until the latches snap closed 2 10 Removal and Replacemen
34. e Yes Cord power Chile 2w 8120 8452 i ejr Cord power China AB2 2w 8120 8373 e gt Yes Cord power Europe ABB 2w 8120 6314 Yes Cord power India 2w 8121 0702 e gt Yes Cord power Japan ABJ 2w 8120 6316 Yes Cord power S Korea 2w 8120 8441 e Lies Cord power S Africa ACQ 2w 8120 6317 Yes Cord power UK EPSR for Hong Kong 8120 8699 i i Yes Singapore 2w Cord power U S ABA 2w 8120 6313 e gt Yes Cover Trackpoint Bag of 3 Raspberry Red 5182 5138 Yes Mini dock A version F1452 60901 e E ES Mini dock B version F1452 60902 Yes Module floppy disk drive F2013 60901 e es Module DVD drive F2015 60902 e Yes Module CD ROM drive F2017 60901 Yes Module LS 120 drive F2022 60901 Yes Module CD RW drive F2026 60902 F2026 69002 e Yes Module second hard disk drive housing F2072 60910 Yes Module weight saving F2072 60922 e e Monitor stand short F1453 60901 Yes Plug adapter auto air 5182 5131 gt Yes Port replicator F1451 60901 Yes Port replicator B version F1451 60902 s ves SDRAM module 32 MB SODIMM 100 MHz 1818 7950 Yes SDRAM module 64 MB SODIMM 100 MHz 1818 7951 F1660 69103 Yes SDRAM module 128 MB SODIMM 100 MHz 1818 7952 F1660 69104 Yes SDRAM module 256 MB SODIMM 100 MHz 1818 7953 F1654 69101 Yes SDRAM mod
35. in the drive and repeat the 1206h Replace the PCMCIA socket Replace the test Check the connectors on the CD ROM motherboard drive and motherboard Replace the CD ROM 1207h Reset the computer Replace the motherboard drive Replace the motherboard USB Tests j 0A04h Insert a data CD in the drive and repeat the 1301h Reprogram the BIOS IC OB 6000 Replace test the power supply PCA All models Replace 0A05h Insert a different CD in the drive and repeat the the motherboard test Check the connectors on the CD ROM 1302h Reni h PC drive and motherboard Replace the CD ROM E Replace the motherboard drive Replace the motherboard ee OAO06h Insert a data CD in the drive and repeat the 9006h See USB Port Test below test Replace the drive DVD Tests 0A07h Repeat the test Replace the drive 1900h Insert a different DVD in the drive and repeat 0A08h Insert an audio CD and repeat the test 1902h the test Replace the DVD drive Replace the drive 1904h Insert a different DVD in the drive and repeat 0A09h Repeat the test Replace the drive EE Replace the DER ONG 0A10h Insert an audio CD and repeat the test 1905h Make sure the DVD Drive region and DVD OA11h Replace the drive Media region match If the region is not set for IM ___ the drive use an unencrypted DVD 0A12h Insert a different multisession CD and repeat Soe HS the test Replace the drive LAN Modem Tests OB 6000 only B Device T 8000h
36. modem see above kit 24 Panel mini PCI LAN see above kit Mini PCI panels kit F2072 60925 24 Panel mini PCI LAN modem 3Com see above kit 24 Panel mini PCI modem see above kit 24 Panel mini PCI blank see above kit 25 Module floppy disk drive F2013 60901 el Pad thermal for heatsink F3257 60956 26 Panel power button F2072 60995 26 Panel power button F3257 60929 27 PCA display interface F2072 60915 27 PCA display interface XGA F2140 60911 27 PCA display interface SXGA F2140 60912 27 PCA display interface F3257 60934 28 PCA motherboard Pentium F2072 60913 F2072 69013 28 PCA motherboard Celeron F2072 60914 F2072 69014 28 PCA motherboard Pentium F2140 60952 F2140 69052 28 PCA motherboard Celeron F2140 60964 F2140 69064 28 PCA motherboard with Intel SpeedStep F3257 60933 F3257 69033 20 PCA power supply F2072 60911 30 PCA power supply F2140 60910 30 PCA power supply F2140 60953 31 PCA volume F2072 60912 31 PCA volume F2140 60915 o 31 PCA volume F3257 60932 Screws kit F2072 60923 Yes Screw M2x4mm see above kit Yes I i Screw M2x15mm see above kit Yes Screw M2 5x2mm wide head see above kit Yes Screw M2 5x4mm see above kit Yes Screw M2 5x6mm see above kit
37. not change size In contrast a polarizer scratch is a light line that is visible on a darker background and does not change size HP Omnibook 6000 6100 Reference Information 5 3 Service Notes and Obsolete Parts Service notes containing important repair information for the HP Omnibook 6000 6100 will be issued periodically as needed These notes are available online at the Partnership Web site see page vi Service notes often describe new repair parts that replace obsolete parts The following table summarizes obsolete repair parts Table 5 2 Obsolete Repair Parts Obsolete New Description Service Notes Comments Part Number Part Number 0950 3710 Hard disk drive 6 0GB 9 5mm IBM See Table 4 1 on page 4 3 0950 3712 Hard disk drive 18GB 12 7mm IBM See Table 4 1 on page 4 3 0950 3765 0950 3988 Adapter AC Ultraslim 0950 3825 Hard disk drive 5GB 9 5mm HIT See Table 4 1 on page 4 3 0950 3831 Hard disk drive 10GB 9 5mm IBM See Table 4 1 on page 4 3 0950 3832 Hard disk drive 5GB 9 5mm IBM See Table 4 1 on page 4 3 0950 3906 Hard disk drive 10 5GB 9 5mm FUJ See Table 4 1 on page 4 3 0950 3935 Hard disk drive 20GB 9 5mm IBM DJSA 220 See Table 4 1 on page 4 3 0950 3967 Hard disk drive 18 0GB 9 5mm IBM See Table 4 1 on page 4 3 F1320 60971 5182 5138 Trackpoint Cap Bag of 5 F2009 60901 F2009 60902 Module Zip drive F2015 60901 F2015 60902 Module DVD drive F2026 60901 F20
38. site www hp com notebooks Physical Attributes Processor and Bus Architecture Graphics Table 1 7 Omnibook 6000 6100 Specifications Size 14 0 inch display 315 x 261 x 32 mm 12 4 x 10 3 x 1 3 in Size 15 1 inch display 325 x 261 x 34 mm 12 8 x 10 3 x 1 4 in Weight 2 3 2 9 kg 5 0 6 4 Ib depending on configuration Magnesium display cover Omnibook 6000 550 to 750 MHz Celeron processor with 128 KB four way set associative L2 cache 600 650 700 850 900 or 1000 MHz Intel Mobile Pentium III processor with SpeedStep technology with 256 KB four way set associative L2 cache 1 6 V core 2 5 V external low power processor 32 KB 16 KB instruction 16 KB data L1 cache 32 bit PCI bus Omnibook 6100 933 1000 or 1133 MHz Intel Mobile Pentium III M processor with Intel Speed Step technology Integrated 32 KB 16 KB instruction 16 KB data L1 cache and 512 KB four way set associative L2 cache 1 4 V core low power processor with 133 MHz processor system bus Core logic interfaces processor system memory graphics subsystem 33 MHz system PCI bus and other I O Omnibook 6000 14 1 or 15 0 inch XGA active matrix TFT display 1024 x 768 or 15 0 inch SXGA 1400 x 1050 External monitors up to 1600 x 1200 x 64K or 16M colors and at least 75 Hz refresh rate only 60 Hz at 1400 x 1050 Zoomed Video support for lower PC Card slot 3D and OpenGL graphics support Celeron models ATI Mob
39. the signal format NTSC or PAL output by the NTSC _ S video port when Windows is not running System Memory _ Shows the system memory size 640 KB Extended Memory Shows the extended memory size Detected automatically HP Omnibook 6000 6100 Troubleshooting and Diagnostics 3 29 Unique Dock ID Sets whether the computer creates a unique hardware Enabled profile for each dock Enabled or uses a common profile for all docks Disabled UUID Displays the value of the 16 byte UUID Universally Unique Detected ID as 32 hex characters automatically System Devices Menu Default PS 2 Pointing Devices Disables the internal pointing devices when an external PS 2 Auto mouse is connected External Fn Key Sets whether left CTRL left ALT on an external keyboard is Enabled interpreted as the Fn key FDD Controller Enables the floppy drive Enabled Legacy USB Support Enables BIOS support for USB mouse keyboard and floppy Enabled disk drive Internal LAN Enables the internal wired LAN Enabled Mini PCI Slot 1 Enables the PCI slot normally used for a wireless LAN Enabled Mini PCI Slot 2 Enables the PCI slot normally used for a modem which is Enabled located under the cover on the bottom of unit Does not affect Ambit modem Serial port Enables the serial port Enabled Base I O address Sets the I O address 3F8h Interrupt Sets the interrupt IRQ4 Infrared port E
40. vents are Clear Games and other programs that drive CPU usage toward 100 can contribute Check the heatsink for proper fan operation or heatsink damage Check the thermal contact between the CPU and heatsink CPU module Motherboard Computer pauses May be normal Windows or runs sluggishly behavior background processing can affect response time Certain background operations such as VirusScan can affect performance Press CTRL ALT DEL to see if an application is not responding Restart the computer If the hard disk has spun down to conserve power it can take several seconds to spin up you can hear this You can use the BIOS Setup utility to change the hard disk time out to match the Standby time out Some file browsers respond slowly while processing graphics or waiting for broken network connections to time out Check for overheating see the previous symptom If the computer s hard disk drive freguently runs as indicated by the hard drive light on the front of the computer while the computer appears to be paused or running slowly consider installing additional SDRAM Check the amount of available free disk space Delete temporary and unneeded files Run the BIOS Setup utility and set the Power Management Mode to Max Performance Run the BIOS Setup utility and turn off Intel SpeedStep Mode If computer slows after a period of continuous activity check heatsink see th
41. 0932 Caution If you replace a PCA make sure the new PCA matches other PCAs listed in the same group across the table The 0000 number indicates the ending digits of the part number on the PCA sticker Use this to identify the PCA Obsolete part Use the similar part listed below Disassembly Procedure Omnibook 6100 Models Only 1 If a mini PCI panel is attached disconnect the LAN modem cables from the mini PCI card or motherboard and remove the mini PCI panel 2 If mini PCI card 1 is present remove it by releasing the two latches at the sides of the card so the free edge of the board pops up 3 If mini PCI card 2 is present remove it by releasing the two latches at the sides of the card so the free edge of the board pops up 4 Carefully lift the display interface PCA off its connector Lift the PCA and the speaker assembly from the motherboard 5 Carefully lift the volume PCA off of the connector underneath 6 Turn the lock screw one half turn counterclockwise to release the CPU module and remove the CPU module from the motherboard 7 From underneath the motherboard remove the two retaining screws from the PC card socket and lift the socket off the connector 2 28 Removal and Replacement HP Omnibook 6000 6100 Rear antenna PCA Mini PCA panel T LAN modem Display interface PCA Front antenna PCA Speaker assembly Volume PCA CPU module lock screw Screws M2x4mm 2 Fig
42. 2 on some OB 6000 models Screw M2 5x17mm OB 6100 m Screw M2 5 x 6mm OB 6000 bm Screws M2 5x8mm 2 OB 6100 Label with DIP switch settings Screws M2 5x6mm 2 E T Figure 2 10 Removing the Display Reassembly Notes Before installing any screws make sure the center hinge cover fits over the tab in the bottom case Important Make sure the DIP switches on the display interface PCA match the settings shown on the label on the display cable or you risk damaging the display e Omnibook 6100 Reprogram the BIOS IC preferably with the latest BIOS for display compatibility e Omnibook 6000 If you change the DIP switches use the service utilities disk to reprogram the EEPROM see page 2 31 If the EEPROM is not programmed correctly the display will not turn on 2 14 Removal and Replacement HP Omnibook 6000 6100 Removing the Keyboard HP Authorized Service Providers Only Required Equipment e Small Phillips screwdriver Removal Procedure 1 Unplug the AC adapter if present and remove the battery Remove the secondary battery if one is installed 2 Remove the power button panel page 2 11 3 From the bottom of the unit remove the single screw marked with a K Caution Be careful not to touch the heatsink until it has cooled It could be hot if the computer was running recently 4 Remove the four retaining screws from the tabs along
43. 20 8373 Replacement power cord People s Rep of China 8120 8452 Replacement power cord Chile 8120 8699 Replacement power cord Hong Kong Singapore U K Adapters F1469A PS 2 Y adapter E 1 12 Product Information HP Omnibook 6000 6100 Accessory Description Omnibook 6100 6000 500 PC Cards F1623A 10 100 Mbps Ethernet 56 Kbps modem PC Card e by Xircom F1625A 56 Kbps global modem PC Card by Xircom e F1626A B 10 100 Mbps Ethernet PC Card by 3Com e e F1627A 56 Kbps US modem PC Card by Xircom e e e F1643A B Realport 10 100 Mbps Ethernet 4 56 Kbps modem D D PC Card by Xircom F1782A 10 100 Mbps Ethernet 56 Kbps modem PC Card e e e by 3Com F1985A 10 100 Mbps USB Ethernet adapter by 3Com D D e F2135A B 802 11b wireless LAN access point e e e F2136A B 802 11b wireless LAN PC Card e e e F2196A Bluetooth PC Card by 3Com e e e Docking F1451A B F1452A B Port replicator s Mini dock F1453A F1477A B Monitor stand short for F1451A and F1452A Docking system and monitor stand tall F2012A F2021A Docking tra D e Docking module bay adapter D HP Omnibook 6000 6100 Product Information 1 13 Internal Design The motherboard PCA is the central component of the Omnibook s design It plays a role in virtually all system functions The CPU module and most other subsystems connect to the motherb
44. 2072 12059 F2073 60960 Recovery CD Danish NT4 Mfg P N F2072 12060 F2073 60961 Recovery CD Italian NT4 Mfg P N F2072 12061 F2073 60963 Recovery CD Japanese NT4 Mfg P N F2072 12063 F2073 60965 Recovery CD Swedish W98 Mfg P N F2072 12065 F2073 60966 Recovery CD Swedish NT4 Mfg P N F2072 12066 F2073 60969 Recovery CD Greek W98 Mfg P N F2072 12069 F2140 60902 Recovery CD Greek English W98 Mfg P N F2140 12002 F2140 60903 Recovery CD Turkish W98 Mfg P N F2140 12003 F2140 60906 Recovery CD Japanese W98 Mfg P N F2140 12009 F2140 60907 Recovery CD Hebrew W98 Mfg P N F2140 12012 F2140 60908 Recovery CD Arabic W98 Mfg P N F2140 12013 F2140 60909 Heatsink thick with fan F2140 60910 PCA power supply F2140 60911 PCA display interface XGA F2140 60912 PCA display interface SXGA F2140 60914 Covers user kit Yes F2140 60915 F2140 60917 F2140 60918 F2140 60919 F2140 60920 F2140 60921 F2140 60923 F2140 60924 PCA volume Recovery CD Czech W98 Mfg P N F2140 12017 Recovery CD Hungarian W98 Mfg P N F2140 12018 Recovery CD Polish W98 Mfg P N F2140 12019 Recovery CD Russian W98 Mfg P N F2140 12020 Recovery CD Traditional Chinese W98 Mfg P N F2140 12021 Recovery CD North American English W98 Mfg P N F2140 12023 Recovery CD International English W98
45. 256 MB SODIMM 133 MHz 1818 8534 Yes SDRAM module 256 MB SODIMM 133 MHz 1818 8635 F3257 69003 Yes SDRAM module 512 MB SODIMM 133 MHz 1818 8604 F2298 69001 Yes 32 Socket PCMCIA F2072 60919 e gt 33 Speaker assembly F3257 60936 Weg Tray business card F2072 60921 Yes Tray docking E F2012 60901 Yes 34 Tray hard disk drive F2072 60909 gt ves 34 Tray hard disk drive F3257 60931 Yes See Table 2 5 Motherboard and PCA Compatibility on page 2 28 HP Omnibook 6000 6100 Replaceable Parts 4 7 Table 4 2 Accessory Replaceable Parts Exchange Omnibook User Description Part Number Part Number 6100 6000 Repl Adapter AC 60 watt 0950 3634 Yes Adapter AC 60 watt ultraslim 19 V output 0950 3988 e Lies Adapter auto air 75 watt F1455 80003 Yes Adapter docking module bay F2010 60901 e ee Yes Adapter PS 2 Y F1469 80001 Yes Battery main 14 8 V F2072 60906 Yes Battery secondary module F2014 60901 Yes Battery 8 cell lithium ion 4000 maH F2019 60901 Lies Cable floppy disk drive external F2008 60901 Yes Charger battery external F2011 60901 e gt Yes Cord power Argentina 2w 8120 8367 Yes Cord power Australia ABG 2w 8120 6312
46. 257 60952 Front antenna PCA see above kit 2 Rear antenna PCA see above kit 15 Cover left corner 14 and 15 displays see above kit 3 Battery main 14 8 V F2072 60906 Yes 4 Battery CMOS rechargeable 3 V Maxell e ML1220 or equivalent Card mini PCI LAN modem 3Com F2072 60902 Yes Card mini PCI SW modem Ambit F2072 60903 Yes Card mini PCI 802 11 wireless F3257 60925 Yes T Card mini PCI HW modem F3257 60927 Yes Card mini PCI LAN modem w regulatory F2072 60994 Yes 5 Case bottom F2140 60950 EE 5 Case bottom F3257 60935 6 Case top F2072 60905 6 Case top F3257 60928 Lum Cover mini PCI US Robotics F3257 60940 Yes 7 Cover mini PCI modem F3257 60942 Yes 7 Cover mini PCI Ambit card F2140 60961 Yes 7 Cover mini PCI 3Com card F2140 60962 Yes Er Cover SDRAM Actiontec F3257 60943 Yes 8 Cover SDRAM wireless F3257 60944 Yes Covers corners kit F3257 60951 Yes 16 Right corner cover 15 0 display see above kit Yes 16 Right corner cover 14 1 display see above kit 17 Left corner cover 15 0 display see above kit with wireless button 17 Left corner cover 14 1 display see above kit with wireless button 17 Left corner cover 15 0 display see above kit
47. 26 60902 Module CD RW drive F2072 60907 F2072 60995 Panel power button F2072 60908 F2140 60909 Heatsink thick with fan F2072 60916 F2140 60950 Case bottom F2072 60920 7121 7525 Overlay serial label F2072 60924 F2072 60999 Set covers service F2072 60986 5184 2085 Label MS Prod ID W2K NT4 F2140 60904 F2140 60952 PCA motherboard Pentium F2140 60905 F2140 60964 PCA motherboard Celeron F2140 60910 F2140 60953 PCA power supply F2140 60913 F2140 60950 Case bottom 5 4 Reference Information HP Omnibook 6000 6100 Part Number F3257 90025 Printed in U S A 6 01
48. 6000 6100 Removing the CPU Module HP Authorized Service Providers Only Required Equipment e Small Phillips screwdriver e Small flat blade screwdriver Removal Procedure 1 Unplug the AC adapter if present and remove the battery Remove the secondary battery if one is installed 2 Remove these additional assemblies Power button panel page 2 11 e Keyboard page 2 15 e Heatsink page 2 17 3 Turn the lock screw one half turn counterclockwise to release the CPU module and remove the CPU module from the motherboard CPU module lock screw CPU module screw placement varies among models Power level DIP switches Omnibook 6000 models Figure 2 14 Removing the CPU Module only HP Omnibook 6000 6100 Removal and Replacement 2 19 Reassembly Notes Carefully insert the CPU module into the motherboard and turn the lock screw one half turn clockwise to secure the CPU module The CPU module is keyed for installation and can only be inserted one way Omnibook 6000 Setting the SpeedStep Power Level DIP Switches Whenever you install a new CPU you must make sure the SpeedStep power level DIP switches are set correctly for that CPU These switches are located on the motherboard next to the volume PCA They control the power level to the CPU in the SpeedStep high speed mode The settings to use depend on the speed of the CPU 900 1000MHz CPUs 1 ON 2 OFF 3 OFF 4 ON 5 ON 6 not used Other CPU
49. 6100 Power supply PCA OB 6000 Power control circuitry OB 6000 AC adapter AC to DC converter Display Motherboard Graphics controller ZV controller video RAM Display assembly Display interface PCA Display output backlight power converter for backlight Display identification DIP switches Motherboard Hard disk controller Hard disk drive Hard disk mechanism Floppy drive Motherboard I O controller floppy connector Floppy disk module Floppy disk mechanism Keyboard Motherboard Keyboard BIOS OB 6100 keyboard controller OB 6100 Power supply PCA OB 6000 Keyboard controller keyboard BIOS OB 6000 Keyboard Key switches Pointer Motherboard Keyboard circuitry keyboard controller OB 6100 Power supply PCA OB 6000 Keyboard controller OB 6000 keyboard BIOS OB 6000 Keyboard Pointing stick sensor Top case Touch pad sensor click buttons controller PS 2 output Audio Motherboard Audio controller audio decoder speaker amplifier ZV controller Display interface PCA Microphone Volume PCA External audio jacks headphone amplifier audio off switch Top case Speakers OB 6000 peaker assembly OB 6100 Speakers OB 6100 Motherboard LED circuitry keyboard controller OB 6100 Power supply PCA OB 6000 Keyboard controller OB 6000 Display interface PCA Keyboard LEDs Top case Main status LEDs Serial Motherboard UO controller serial connector Motherboard UO controller paral
50. 9003 Yes 19 Drive hard disk 10 GB 9 5 mm Hitachi 0950 3903 F2072 69108 Yes 19 Drive hard disk 10 GB 9 5 mm IBM 0950 3934 F1660 69112 Yes 19 Drive hard disk 10 GB 9 5 mm Hitachi 0950 3964 F1664 69002 EE Yes 19 Drive hard disk 10 GB 9 5 mm Toshiba 0950 3985 F2072 69109 Yes 19 Drive hard disk 10 GB 9 5 mm IBM Diablo 0950 4166 F3257 69100 e zc Yes 19 Drive hard disk 10 GB 9 5 mm Toshiba 0950 4178 F3257 69101 Yes 1419 Drive hard disk 10 GB 9 5 mm Hitachi 0950 4213 F3257 69104 Yes 19 Drive hard disk 12 GB 9 5 mm Toshiba 0950 3725 F1660 69110 Yes 19 Drive hard disk 20 GB 9 5 mm Hitachi 0950 3965 F2072 69113 Yes 19 Drive hard disk 20 GB 9 5 mm Toshiba 0950 3986 F2072 69111 Yes 19 Drive hard disk 20 GB 9 5 mm IBM Diablo 0950 4163 F2072 69114 e gt Yes 19 Drive hard disk 20 GB 9 5 mm Toshiba 0950 4171 F3257 69102 Yes 19 Drive hard disk 20 GB 9 5 mm Hitachi 0950 4193 F3257 69105 e gt Yes 19 Drive hard disk 30 GB 12 5 mm IBM 0950 3936 F2072 69110 Yes 19 Drive hard disk 30 GB 9 5 mm IBM Diablo 0950 4162 F2072 69115 gc gt Yes 19 Drive hard disk 30 GB 9 5 mm Hitachi 0950 4168 F3257 69106 Yes 4 4 Replaceable Parts HP Omnibook 6000 6100 Exchange Omnibook Description Part Number Part Number 6100 19 Drive hard disk 30 GB 9 5 mm To
51. 95 is available only on Omnibook 6000 models HP Omnibook 6000 6100 Product Information 1 5 Checking the Status of the Computer The computer s main status lights located on the front of the computer report power status battery status and drive activity Table 1 4 Main Status Lights front of computer NAE i o LI Power status Green computer is on even if the display is off Amber or blinking computer is in Standby mode No light computer is off or in Hibernate mode Red light computer failed when resuming and must be reset Ll 0 Hard disk drive activity On computer is accessing the hard disk drive E L F LI Main battery status Green The AC adapter is connected and the battery is fully charged Amber The AC adapter is connected and the battery is charging Red or blinking The AC adapter is connected and the battery is missing or has a fault Off The AC adapter is not connected E E E LI Secondary battery status Green The AC adapter is connected and the battery is fully charged Amber The AC adapter is connected and the battery is charging Red or blinking The battery has a fault Off The AC adapter is not connected a secondary battery is not installed or the battery is not charging The keyboard status lights located above the keyboard indicate the states of the keyboard locks Table 1 5 Keyboard Status Lights 1 v EN CI Caps Lock Caps Lock
52. 96A 256 MB SDRAM module PC133 A JAR Le Lo F2298A 512 MB SDRAM module PC133 D Hard Drives F2018B 20 GB hard disk drive module e e e F2018C 30 GB hard disk drive module e e e F2016B 20 GB hard disk drive module e F2016C 30 GB hard disk drive replacement e F2295A 30 GB hard disk drive replacement D Plug in Modules F2008A Floppy disk drive cable external e e F2009A Zip drive e e e F2013A Floppy disk drive module e e e F2015A DVD drive module e e e F2017A CD ROM drive module e e e F2022A B SuperDisk drive module e e e F2026A CD read write drive module e e e F2101A USB floppy disk drive cable e e F2107A DVD ROM CD RW drive module e e e Power Options F1454A 60 watt AC adapter e e e F1455A 75 watt auto airline power adapter e e e F1781A UltraSlim AC Adapter e e e F2011A Battery charger external e e e F2014A Lithium ion secondary battery e e e F2019A Lithium ion primary battery D D F2297A Auto power adapter Europe only 24 V e e e 8120 6312 Replacement power cord Australia 8120 6313 Replacement power cord U S Canada Taiwan 8120 6314 Replacement power cord Europe 8120 6316 Replacement power cord Japan 8121 0702 Replacement power cord India 8120 6317 Replacement power cord South Africa 8120 8367 Replacement power cord Argentina 81
53. Advanced section If other errors occur follow the instructions for those errors 19643h Back up data then replace the hard disk 9644h Back up data if possible and replace the hard disk 9645h Back up data if possible Use a Recovery CD 19646h to restore the original factory configuration 964Ah The hard disk is password protected and so 9648h can t be tested 964Bh Replace the hard disk 964Ch Update BIOS in computer Replace electronics HP Omnibook 6000 6100 Troubleshooting and Diagnostics 3 23 Power On Self Test Note If Quiet Boot is enabled in BIOS Setup the default setting press ESC during boot to see POST messages The POST Power On Self Test is a series of initialization routines and diagnostic tests that the system BIOS runs when the computer boots The system BIOS will not boot the operating system if system memory the CPU DMA or the interrupt controller fails the POST diagnostic tests POST progress is indicated by a sequence of codes and error messages are displayed if possible You should not necessarily interpret the failure of one or more POST tests as a hardware software or firmware failure First confirm the failure by performing a clean boot e Remove all accessories including SDRAM modules floppy drive port replicator PC Cards printer external monitor pointing device and keyboard Provide clean AC power no auto adapter or un
54. B CD ROM FDD 64 MB SW Modem F2142xy Celeron 650 MHz 14 1 XGA 6GB CD ROM FDD 64 MB None F2143xy Celeron 650 MHz 14 1 XGA 6GB CD ROM FDD 64 MB None F2144xy Pentium Ill 650 MHz 14 1 XGA 6GB CD ROM FDD 64 MB Modem LAN F2145xy Pentium III 650 MHz 14 1 XGA 6GB CD ROM FDD 64 MB Modem LAN F2146xy Pentium III 650 MHz 14 1 XGA 6GB CD ROM FDD 64 MB None F2147xy Pentium III 650 MHz 14 1 XGA 6 GB CD ROM FDD 64 MB None F2148xy Pentium III 700 MHz 14 1 XGA 10GB DVD FDD 128 MB Modem LAN F2149xy Pentium III 700 MHz 14 1 XGA 10GB DVD FDD 128 MB None F2150xy Pentium III 700 MHz 15 0 XGA 20GB DVD FDD 128 MB Modem LAN F2151xy Pentium III 700 MHz 15 0 XGA 20GB DVD FDD 128 MB None F2182xy Pentium III 800 MHz 14 1 XGA 20GB DVD FDD 128 MB Modem LAN F2183xy Pentium III 800 MHz 14 1 XGA 20GB DVD FDD 128 MB None F2184xy Pentium III 850 MHz 15 0 SXGA 20 GB DVD FDD 128 MB Modem LAN F2185xy Pentium III 800 MHz 14 1 XGA 20GB DVD FDD 128 MB None F2186xy Pentium III 650 MHz 14 1 XGA 10GB CD ROM FDD 128 MB Modem LAN F2187xy Pentium III 650 MHz 14 1 XGA 10GB CD ROM FDD 128 MB None F2188xy Celeron 750 MHz 14 1 XGA 7 5 GB CD ROM FDD 64 MB SW Modem F2189xy Celeron 750 MHz 14 1 XGA 7 5 GB CD ROM EDD 64 MB None F2197xy Pentium III 700 MHz 14 1 XGA 7 5 GB CD ROM FDD 64 MB Modem LAN HP Omnibook 6000 6100 Product Information 1 1 Omnibo
55. CD or DVDis CD DVD drive a CD or DVD inthe bootable module CD DVD drive Use BIOS Setup to check the Motherboard boot order Restart the computer Test the DVD drive with the e Diagtools diagnostics Error message such as Invalid system disk or Auto IDE error Check for a disk in floppy Check boot order in BIOS Setup Remove and reinsert hard drive Hard drive contacts drive Hard drive If unit boots from floppy drive check for corrupt files on hard drive reload hard drive replace hard drive Sluggish startup or shutdown Run ScanDisk and Disk Defragmenter to check and optimize the hard drive Delete temporary and unneeded files Use the suggestions shown at left Password has been forgotten Verify proper ownership then follow the removal procedure with the owner and log the appropriate data see page The user must call Technical Support and provide proof of ownership Password removal is restricted to 5 1 certain sites See page 5 1 Power Battery Short battery Turn down display Battery Battery capacity often operating time brightness Motherboard decreases after a year or Check power management settings in BIOS Setup Try the default settings Shut down and restart During boot at the F2 prompt press F6 This starts a process that recalibrates the battery gauge possibly improving operating time When the discharge cycle ends you may h
56. D Italian W2K Mfg P N F2140 12044 F2140 60948 Recovery CD Norwegian English W98 Mfg P N F2140 12048 F2140 60949 F2140 69049 Display assembly 15 0 SXGA F2140 60950 Case bottom F2140 60951 Heatsink thin with fan F2140 60952 F2140 69052 PCA motherboard Pentium F2140 60953 PCA power supply F2140 60956 Recovery CD Simplified Chinese W98 Mfg P N F2140 12056 F2140 60957 Recovery CD Dutch W2K Mfg P N F2140 12057 F2140 60959 Recovery CD Taiwanese Chinese W98 Mfg P N F2140 12059 F2140 60960 Recovery CD German French W98 Mfg P N F2140 12060 HP Omnibook 6000 6100 Replaceable Parts 4 13 Part Number Part Number Description 6100 6000 Repl F2140 60961 Cover mini PCI Ambit card Yes F2140 60962 Cover mini PCI 3Com card Yes F2140 60964 F2140 69064 PCA motherboard Celeron F2196 80001 Card PC 3Com Bluetooth Yes F3257 60901 Keyboard US English F3257 60902 Keyboard Belgian F3257 60903 Keyboard Czech F3257 60904 Keyboard Danish LF3257 60905 Keyboard French F3257 60906 Keyboard French Canadian F3257 60907 Keyboard German F3257 60908 Keyboard Greek F3257 60909 Keyboard International English F3257 60910 Keyboard Italian F3257 60911 Keyboard Japanese F3257 60912 Keyboard Norwegian
57. F1664 69002 Drive hard disk 10 GB 9 5 mm Hitachi Yes 0950 3965 F2072 69113 Drive hard disk 20 GB 9 5 mm Hitachi Yes 0950 3985 F2072 69109 Drive hard disk 10 GB 9 5 mm Toshiba Yes 0950 3986 F2072 69111 Drive hard disk 20 GB 9 5 mm Toshiba Yes 0950 3988 Adapter AC 60W ultraslim 19V output Yes 0950 4010 F2072 69112 Drive hard disk 6 GB 9 5 mm Toshiba Yes 0950 4030 F2112 69003 Drive hard disk 7 5 GB 9 5 mm IBM Yes 0950 4032 F1629 69056 Drive hard disk 6 GB 9 5 mm Hitachi Yes 0950 4162 F2072 69115 Drive hard disk 30 GB 9 5 mm IBM ATA100 Yes 0950 4163 F1660 69114 Drive hard disk 20 GB 9 5 mm IBM ATA100 Yes 1818 7950 SDRAM module 32 MB SODIMM 100 MHz Yes 1818 7951 F1660 69103 SDRAM module 64 MB SODIMM 100 MHz Yes 1818 7952 F1660 69104 SDRAM module 128 MB SODIMM 100 MHz Yes 1818 7953 F1654 69101 SDRAM module 256 MB SODIMM 100 MHz Yes 1818 8503 SDRAM module 128 MB SODIMM 133 MHz Yes 1818 8504 SDRAM module 128 MB SODIMM 133 MHz Yes 1818 8505 SDRAM module 64 MB SODIMM 133 MHz Yes 1818 8510 SDRAM module 64 MB SODIMM 133 MHz Yes 1818 8534 SDRAM module 256 MB SODIMM 133 MHz Yes 1818 8604 F2298 69001 SDRAM module 512 MB SODIMM 133 MHz Yes 1818 8635 F3257 69003 SDRAM module 256 MB SODIMM 133 MHz Yes 1821 5688 F1979 69101 CPU module 600 MHz
58. Figure 2 16 Removing the Top Case Omnibook 6000 Models eene 2 23 Figure 2 17 Removing the Motherboard Omnibook 6100 Modelen 2 25 Figure 2 18 Removing the Motherboard Omnibook 6000 Modelen 2 26 Figure 2 19 Installing Docking Doors 2 27 Figure 2 20 Installing the Lower PCMCIA Doof sess Henne trennen 2 21 Figure 2 21 Replacing Motherboard Components Omnibook 6100 Models 2 29 Figure 2 22 Replacing Motherboard Components Omnibook 6000 Models 2 30 Figure 2 23 Example of Serial Number Label AA 2 32 Figure 2 24 Boot Block Jumper iere eerte etd re eiie ape ne ede du 2 34 Figure 3 1 Basic Troubleshooting Steps oooomoWo oooWoWoWo Woman 3 2 Figure 3 2 Diagnostic Screens Basic and Advanced 3 17 Figure 3 3 Serial and Parallel Loopback Connectors oo 3 19 Figure 4 2 Exploded View etie cedet ete itat det eternal nana nan eld 4 2 HP Omnibook 6000 6100 Tables Table 1 1 Table 1 2 Table 1 3 Table 1 4 Table 1 5 Table 1 6 Table 1 7 Table 1 8 Table 1 9 Table 2 1 Table 2 2 Table 2 3 Table 2 4 Table 2 5 Table 2 6 Table 3 1 Table 3 2 Table 3 3 Table 3 4 Table 3 5 Table 3 6 Table 3 7 Table 4 1 Table 4 2 Table 4 3 Table 5 1 Table 5 2 Omnibook 6000 6100 Modelen 1 1 Product CompatisOns tu tet ra RR HU RD PRU enek gua 1 2 Activating Power MOdes teinte eter ede ni e ae nie edendi r
59. Hard disk drive page 2 7 motherboard Release the two latches at the sides of Power button panel the card so the free edge of the board pops up page 2 11 Keyboard page 2 15 Heatsink page 2 17 Display assembly page 2 13 Top case page 2 20 Motherboard page 2 24 Case bottom See page 2 22 Case top See page 2 20 Covers hinge left Power button panel Caution When removing the center hinge cover be right or center page 2 11 careful not to pull on or damage the display cable Display assembly Reassembly Notes Make sure the center hinge cover page 2 13 fits over the tab in the bottom case CPU module See page 2 19 Display assembly See page 2 13 2 34 Removal and Replacement HP Omnibook 6000 6100 Component Doors docking Removal Procedure Plug in module page 2 5 Hard disk drive page 2 7 Power button panel page 2 11 Keyboard page 2 15 Heatsink page 2 17 Display assembly page 2 13 Top case page 2 20 Additional Steps See the figure on page 2 27 Doors PCMCIA Heatsink with fan Keyboard Panel sound IR Plug in module page 2 5 Hard disk drive page 2 7 Power button panel page 2 11 Keyboard page 2 15 Heatsink page 2 17 Display assembly page 2 13 Top case page 2 20 See page 2 17 See page 2 15 Plug in module page 2 5 Hard disk drive page 2 7 Power button panel page 2 11 Keyboard page 2 15
60. I ORTU 01BOh Test with cache off Replace the SDRAM 0077h Replace the motherboard module each 01000000h represents 16 MB 0078h Reset the system then run BIOS Setup and Replace the motherboard check settings Replace the CMOS battery 01Bih Replace the SDRAM module each 01000000h Replace the motherboard 01B2h represents 16 MB Replace the motherboard 0079h Replace the CMOS battery Replace the 01B3h Replace motherboard o080h OG ER ried pee 0082h SE notsupported 0201h Replace the hard disk Replace the 0083h R the BIOS IC OB 6000 Repl E eprogram the 2 Replace j SCH 008Ah the power supply PCA All models Replace SE GE test parameters the motherboard 00COh Replace the CPU module 0205h Replace the motherboard 00CCh 0207h Run BIOS Setup and check the hard disk type Ee t Check hard disk connectors and motherboard Eus fo MN connector Replace the hard disk Replace the The addresses below are absolute 32 bit addresses and motherboard EE ihe segmentoifset format 0208h Transient DMA error Repeat the test 0100h Replace the motherboard 0209h OtOh Il o20an Repeat the test Run SCANDISK or equivalent 0102h Reprogram the BIOS IC OB 6000 Replace 0211h eee ey PCA OB 6100 Replace the 0220h Replace the motherboard i j 240h Replace the hard disk Replace the 0120h Replace the SDRAM module each 01000000h oaao E ae ee 16 MB Repl th therboard j
61. LC prenea HP Omnibook 6000 6100 Service Manual Thank you for purchasing this Factory Service Manual CD DVD from servicemanuals4u com Please check out our eBay auctions for more great deals on Factory Service Manuals servicemanuals4u Notice In a continuing effort to improve the quality of our products technical and environmental information in this document is subject to change without notice This manual and any examples contained herein are provided as is and are subject to change without notice Hewlett Packard Company makes no warranty of any kind with regard to this manual including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard Co shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing performance or use of this manual or the examples herein Consumer transactions in Australia and the United Kingdom The above disclaimers and limitations shall not apply to Consumer transactions in Australia and the United Kingdom and shall not affect the statutory rights of Consumers Copyright Hewlett Packard Company 1998 2001 All rights reserved Reproduction adaptation or translation of this manual is prohibited without prior written permission of Hewlett Packard Company except as allowed under the copyright laws The programs that control this product are copyrighted and all rights are reser
62. a category you can Device Intel Boot Agent select the one scanned Intel Boot Agent provides diskless 3 CD boot from a network server ROM DVD drive 4 Intel Boot Agent HP Omnibook 6000 6100 Troubleshooting and Diagnostics 3 31 Exit Menu 1 H Save Changes and Exit Saves Setup changes then exits and reboots Discard Changes and Discards any Setup changes made since last save then Exit exits and reboots Does not affect password date or time changes Get Default Values Restores default settings and remains in Setup Does not affect password date or time changes Load Previous Values Discards any Setup changes made since last save and remains in Setup Does not affect password date or time changes Save Changes Saves Setup changes and remains in Setup Security settings are saved when changed 3 32 Troubleshooting and Diagnostics HP Omnibook 6000 6100 4 Replaceable Parts This chapter contains an exploded view of the Omnibook and the following lists of parts Omnibook replaceable parts page 4 3 Accessory replacement parts page 4 8 e Part number reference page 4 9 HP Omnibook 6000 6100 Replaceable Parts 4 1 Figure 4 1 Exploded View HP Omnibook 6000 6100 Replaceable Parts 4 2 Table 4 1 Omnibook Replaceable Parts Description Part Number Exchange Omn Part Number 6100 User Repl ibook 6000 Antennas kit F3
63. ace the motherboard 0251 System CMOS checksum bad Default configuration used System CMOS has been corrupted or modified incorrectly perhaps by an application program that changes data stored in CMOS The BIOS installed Default Setup Values If you do not want these values enter Setup and enter your own values If the error persists check the system battery Connect the AC adapter for at least 24 hours replace the motherboard 0250 System battery is dead Replace and run SETUP 0260 System timer error The timer test failed Requires replacement of motherboard 0270 Real time clock error Real time clock fails BIOS test May require replacement of motherboard 0280 Previous boot incomplete Default configuration used Previous POST did not complete successfully POST loads default values and offers to run Setup If the failure was caused by incorrect values and they are not corrected the next boot will likely fail This error is cleared the next time the system is booted 0281 Memory Size found by POST differed from CMOS Memory size found by POST differed from CMOS 02BO Diskette drive A error 02B1 Diskette drive B error Drive A or B is present but fails the BIOS POST diskette tests Make sure the drive is defined with the proper diskette type in Setup and that the diskette drive is attached correctly 02B2 Incorrect Drive A type run SETUP Type of floppy drive A not correctly identified in Setu
64. ard Try reinserting the flex cable Power supply PCA in the connector on the Motherboard power supply PCA Y adapter PS 2 device Motherboard Keyboard Try reinserting the flex cable Power supply PCA in the connector on the Motherboard power supply PCA or motherboard Special pointing Stick features not working In Mouse Properties select the Synaptics PS 2 TouchPad driver The driver is installed from the directory hp Drivers Touchpad Keyboard assembly Power supply PCA Motherboard Touch pad General problems Slide and hold the power button four seconds to reset the computer Check settings in Control Panel Make sure touch pad is enabled in Mouse Properties Make sure the touch pad is enabled in BIOS Setup Check pointing stick settings in Control Panel Top case Power supply PCA Motherboard Special touch pad features not working In Mouse Properties select the Synaptics PS 2 TouchPad driver The driver is installed from the directory Wp Drivers Touchpad Top case Motherboard Click button does Top case not work Motherboard 3 10 Troubleshooting and Diagnostics HP Omnibook 6000 6100 Symptom Call Center Repair Center Repair Center Suggestions Likely Causes Comments Increase sound volume Fn UP and software controls Check settings in BIOS Setup Check whether sound is enabled audio off button and software controls Check for sou
65. ath the PCA and reconnect the cable 2 Omnibook 6000 models only Make sure the SpeedStep power level DIP switches on the motherboard are set correctly for the CPU See the note on page 2 20 3 Follow the Reassembly Notes in the section entitled Removing the Motherboard or Bottom Case 4 Store the service ID serial number keyboard layout and display information electronically in the new motherboard and reprogram the EEPROM on the new motherboard with the proper settings for the display see page 2 31 If the EEPROM is not programmed correctly the display will not turn on 2 30 Removal and Replacement HP Omnibook 6000 6100 Storing Unit Information Electronically When replacing a motherboard PCA you will need to download the Omnibook 6000 6100 service package from the Partnership Web site see page vi This package contains the following Image for creating a bootable Service Utilities floppy disk e Readme file that explains how to create and use the above floppy disks On Omnibook 6000 models the service utility disk is used to update the EEPROM If the previous motherboard was able to boot with the service utility floppy disk information can be stored onto the floppy disk so that it can be transferred to the new motherboard If this information cannot be transferred the floppy disk can be used to update the LCD and ESN information manually Electronic Serial Number ESN New motherboards should arrive wi
66. ation for servicing the HP Omnibook 6000 6100 It is for use by HP authorized service personnel while installing servicing and repairing these products The manual is designed as a self paced guide that will train you to install configure and repair Omnibook 6000 6100 computers The manual is self contained so that you can follow it without having equipment available The following table lists other sources of information about the computers and related products HP Notebook Web Site Address or Number http www hp com notebooks http www europe hp com notebook European mirror Comments No usage restriction HP Partnership Web http partner americas hp com Restricted to Authorized Resellers only HP Asia Pacific Channel Support Centre for DPSP Partners America Online HP Bulletin Board Service HP Support Assist CD ROM http www hp com au Keyword HP GO HP 800 457 1762 Restricted to DPSP Partners only Call 800 827 6364 for membership within the US Call 800 524 3388 for membership within the US Refer to the latest Product Support Plan for non US BBS numbers US and Canada Microsoft Windows manual Microsoft Web 801 431 1587 http www microsoft com Outside US and Canada Information about Windows operating system Information and updates for Windows operating systems vi HP Omnibook 6000 6100 Product Inf
67. ave to unplug and reconnect the AC adapter to begin recharging Certain applications can cause excess power usage User can get the Intel Power Monitor from www intel com and monitor CPU load PCMCIA card use can affect battery life Some PCMCIA cards draw power even while not in use Heavy modem use can affect battery operating time more Turns off immediately after turning on Battery may be extremely Battery low Plug in the AC adapter insert a charged battery or plug in a secondary battery HP Omnibook 6000 6100 Troubleshooting and Diagnostics 3 7 Symptom Call Center Repair Center Repair Center Suggestions Likely Causes Comments Does not run on battery empty battery indication Check the battery and contacts If one is available try another battery Battery or contacts Battery does not charge Check the power source Check the battery contacts If available try another battery and AC adapter Move the computer away from any nearby heat source Unplug the AC adapter and allow the battery to cool down Check for blocked air vents Motherboard Battery or contacts Check battery and AC AC adapter adapter Motherboard Check heatsink Heatsink Secondary battery does not charge Check the power source Make sure main battery is fully charged If not secondary battery will not charge Check contacts on second battery Second battery or contacts Mot
68. ble to the customer under varying display conditions and can appear as bright dim or dark spots This issue is common across all vendors supplying TFT displays in their products and is not specific to the HP Omnibook display HP Omnibook TFT displays meet or exceed all HP standards for cosmetic quality of TFT displays HP does not warrant that the displays will be free of cosmetic imperfections TFT displays can have a small number of cosmetic imperfections and still conform to HP s cosmetic quality specifications Here are some guidelines for determining what action to take on customers complaints of cosmetic imperfections in their TFT displays 1 View the unit under the customer s normal operating conditions This means that if the customer uses the unit predominately in DOS in Windows or in some other application or combination of applications you should make the determination under those same applications Self test is not a normal operating condition and is not a sufficient tool for interpreting display quality 2 Use the table below to determine whether the display should be considered for replacement These are the only conditions in this guideline that may call for a replacement due to a defect in material or workmanship based on the HP Limited Warranty Statement 3 If a display is considered for replacement make sure the customer understands that cosmetic variations may also exist on the replacement display and may require the
69. board page 2 15 Top case page 2 20 HP Omnibook 6000 6100 Removal and Replacement 2 37 3 Troubleshooting and Diagnostics This chapter includes troubleshooting and diagnostic information for testing the functionality of the Omnibook and identifying faulty modules e Troubleshooting information Troubleshooting the problem page 3 3 Verifying the repair page 3 4 Suggestions for troubleshooting page 3 5 e Diagnostic tools Omnibook e Diagtools diagnostic program older models include Diagtools page 3 17 Power on self test page 3 24 Sycard PCCtest 450 PC Card page 3 27 Desktop Management Interface page 3 28 BIOS Setup utility page 3 29 HP Omnibook 6000 6100 Troubleshooting and Diagnostics 3 1 Troubleshooting The suggestions in this section can help isolate and repair the cause of a problem To ensure quality repair HP recommends that you follow the basic troubleshooting steps shown in the illustration below Check the customer s description of the problem and any supporting information Check for customer abuse Try to duplicate the customer s problem Troubleshoot the problem using Diagnostic tools Troubleshooting suggestions Verify the repair by testing the functionality of the complete unit Figure 3 1 Basic Troubleshooting Steps 3 2 Troubleshooting and Diagnostics HP Omnibook 6000 6100
70. ctive otherwise cursor control is active Fn F12 Enters Hibernate mode Fn NumLock Toggles Scroll Lock on and off Fn UP ARROW Increases sound volume on Omnibook 6000 models only Fn DOWN ARROW Decreases sound volume on Omnibook 6000 models only HP Omnibook 6000 6100 Product Information 1 7 Resetting the Computer Occasionally Windows or the computer may stop responding so that you cannot turn the computer off If this happens try the following in the order listed 1 If possible shut down Windows press CTRL ALT DEL then click Shut Down Press the blue sleep button to restart 2 Slide and hold the power button for 4 seconds until the display shuts down then press the blue sleep button to restart or if this fails Insert a straightened paper clip into the system off switch on the right side of the computer then press the blue sleep button to restart Figure 1 4 Resetting the Computer Note To boot from a floppy CD ROM or DVD drive in the module bay insert a bootable CD such as the Recovery CD into the drive then reboot Press ESC during reboot when the HP logo and prompt appear then select the CD ROM DVD drive as the temporary boot device 1 8 Product Information HP Omnibook 6000 6100 Specifications The following tables list the specifications for the computer and its accessories These are subject to change for the latest versions see the HP Notebook Web
71. d click and scroll buttons 15 System off switch 8 Main status lights left to right power mode hard 16 Kensington lock slot security connector disk activity charging status for main battery and charging status for secondary battery This diagram represents the Omnibook 6100 models Placement varies slightly on Omnibook 6000 models 17 Computer open close latch HP Omnibook 6000 6100 Product Information 1 3 2 29 30 3 Serial port COM1 Use this port for a serial Figure 1 2 Omnibook Back View PS 2 keyboard or PS 2 mouse port supports Y 22 External monitor port adapter 23 Docking port One or two universal serial bus ports USB 24 AC adapter jack depending on model f 25 Modem port on certain models mouse modem printer or other serial device 26 LAN port Parallel port LPT1 Use this port for a parallel 27 PC Card and CardBus slots upper and lower printer or other parallel device or to connect the 28 Wireless on off button and indicator light on floppy disk drive externally certain models Figure 1 3 Omnibook Bottom View Plug in module bay Can contain a CD ROM or 32 Hard disk drive DVD drive floppy disk drive secondary battery or 33 RAM cover other plug in module Su Morel sda Main battery Mini PCI cover no user parts inside Main battery latch 1 4 Product Information HP Omnibook 6000 6100 Operation This sec
72. d just inside the hard disk drive compartment Remove the single screw inside the battery compartment From the top of the computer disconnect the touch pad flex cable Wireless models only Remove the retaining screw and detach the rear antenna PCA The PCA will still be attached by cable to mini PCI card 1 Unplug it only if you are replacing the PCA or removing the bottom case 6 Remove the three retaining screws one to the right of the left speaker and two to the left of the right speaker 7 Raise the back of the top case then lift it off the computer HP Omnibook 6000 6100 Removal and Replacement 2 21 Screws M2 5x4mm 2 d T e H Screw AN M2 5x17mm PCMCIA doors Screws M2 5x8mm 4 Touch pad flex cable Screw M2 5x2mm Docking doors Om p Screw M2 5x6mm 2 ZA Tela Panel sound IR a M2 5x4mm 2 nen Cover right corner Screws M2 5x6mm 3 Figure 2 15 Removing the Top Case Omnibook 6100 Models Omnibook 6000 Models Only Perform steps 1 through 3 at the beginning of this topic Remove the five retaining screws from the bottom case Remove the two retaining screws located just inside the hard disk drive compartment Remove the single screw inside the battery compartment From the top of the computer disconnect the speaker wires and the touch pad flex cable Un A UU N ra Remove both retaining screws one to the left of the right speaker and one to t
73. ders Only Required Equipment e Small Phillips screwdriver e Small flat blade screwdriver Removal Procedure All Models Note When Replacing the Motherboard If the motherboard is able to boot with the service utility boot disk see page 2 31 you need to transfer data by running the utility disk Further information is located on the disk 1 Unplug the AC adapter if present and remove the battery Remove the secondary battery if one is installed 2 Remove these additional assemblies e Plug in module page 2 5 e Hard disk drive page 2 7 Power button panel page 2 11 e Keyboard page 2 15 e Heatsink page 2 17 Display assembly page 2 13 Top case page 2 20 e SDRAM module page 2 6 Omnibook 6100 Models Only Perform steps 1 and 2 above 1 From the top of the computer remove the five screws that attach the motherboard to the bottom case 2 Remove the screw from the LAN modem PCI panel and lift the panel out of the bottom case 3 Wireless models only Disconnect the front antenna PCA flex cable from the motherboard 4 Wireless models only Remove the mini PCI cover and unplug the two antenna cables from mini PCI card 1 Caution Wireless models Be gentle when removing and attaching antenna cables from the mini PCI card Damage to cables or connectors can degrade performance 5 Bend the casing that surrounds the audio connectors outward slightly to release the connectors 6 Lift th
74. dows 2000 Hard drive Depends on the Hard drive source of the noise Declared to be caused by customer abuse If the drive case is damaged the drive may not operate properly Check the computer and drive for evidence of customer abuse Use the suggestions shown at left Use the suggestions shown at left Recreate the Hibernate partition then partition and format the disk HP Omnibook 6000 6100 Troubleshooting and Diagnostics 3 9 Symptom Call Center Repair Center Repair Center Suggestions Likely Causes Comments Floppy drive General problems Make sure floppy drive module is installed or connected correctly Try using alternate connection with or without floppy cable Check settings in BIOS Setup Floppy drive module or contacts External floppy drive cable Motherboard Floppy drive does 3 mode drive is not External floppy drive not work as 3 mode supported when the drive is cable drive connected to a dock Floppy drive module Keyboard Some or all keys do not work properly PS 2 keyboard and Check settings in BIOS Setup Check devices separately mouse with Y adapter do not work Pointing stick General problems Slide and hold the power button four seconds to reset the computer Check settings in Control Panel Make sure pointing stick is enabled in Mouse Properties Make sure the pointing stick is enabled in BIOS Setup Keybo
75. drive page 2 7 Additional Steps Remove the screw from the board see the figure on page 2 30 and carefully lift the board off of the connector underneath Reassembly Notes Make sure the DIP switches on the new display interface PCA match the settings shown on the label on the display cable or you risk damaging the display PCA front antenna Omnibook 6100 wireless models only Power button panel page 2 11 Keyboard page 2 15 Heatsink page 2 17 Display assembly page 2 13 Top case page 2 20 Plug in module page 2 5 Hard disk drive page 2 7 _Motherboard page 2 24 Disconnect the cables from the mini PCI card disconnect the flex cable from the motherboard and remove the motherboard Gently release the cable from the retaining clips Remove the two screws that hold the PCA in place PCA power supply Omnibook 6000 models only PCA motherboard PCA rear antenna Omnibook 6100 wireless models only PCA volume Power button panel page 2 11 Keyboard page 2 15 Heatsink page 2 17 Display assembly page 2 13 Top case page 2 20 See page 2 22 Power button panel page 2 11 Keyboard page 2 15 Heatsink page 2 17 Display assembly page 2 13 Power button panel page 2 11 Keyboard page 2 15 Heatsink page 2 17 Display assembly page 2 13 _Top case page 2 20 Plug in module page 2 5 Hard disk drive page 2 7
76. e previous symptom 3 14 Troubleshooting and Diagnostics HP Omnibook 6000 6100 Symptom Call Center Repair Center Repair Center Suggestions Likely Causes Comments Computer is still on but stops responding Press CTRL ALT DEL and end any application that is not responding Slide and hold the power button four seconds to turn off and reset the computer Press the blue sleep button to turn the computer back on If the above fails insert a straightened paper clip into the system off switch Then press the blue sleep button to turn the computer back on Does not suspend to Standby mode as expected Does not automatically enter Hibernate mode as expected Standby option missing from Shut Down window Plug in Modules General problems The computer won t suspend if it has an active connection to another computer If the computer is busy it normally waits to finish the current operation before suspending For Windows 2000 make sure hibernate support is enabled in Power in Control Panel Also make sure the Hibernate timeouts Power Schemes tab for AC and battery power are not set to Never For Windows 98 check the Hibernate timeout in BIOS Setup If the computer has more than 512 MB OB 6000 or 768 MB OB 6100 of SDRAM the Utility partition on the hard disk must be expanded Do not allow Windows 98 to disable APM If it prompts you to do so answer No In System in Control Panel
77. e Providers Only 2 17 Removing the CPU Module HP Authorized Service Providers Only 2 19 Removing the Top Case HP Authorized Service Providers Only 2 21 Removing the Motherboard or Bottom Case HP Authorized Service Providers Only 2 24 Replacing the Motherboard s4 2 Eti pp e pete dE 2 28 Replacing the Bottom Case idein irn denter He rete rre ro esee dne 2 32 Repairing the BIOS IC HP Authorized Service Providers Only 2 33 Removing Other Components HP Authorized Service Providers Only 2 34 Troubleshooting and Diagnostics ooooooooooooocoooooooooooooooooooooooooooooooooooooooo 3 L Troubleshooting 2010 Ben ettet tet nr Anie i p Eee HR EC I HT ananda 3 2 Checking for Customer ADUSE t at nO RC P REED CR COR EGER Ote iere 3 3 Troubleshooting the Problem 3 3 Verifying EN Wes ER 3 4 Suggestions for Troubleshooting oooooooooooo oma 3 5 Diagnostic Kee 3 17 Overview of Diagnostic Tools tei iint ete i e e E e ie ESTEE dei 3 17 Power On SelteT este nee tt Neb Aca Ee C ED RORIS haies 3 24 Sycard PCCtest 450 CardBus Card Optional eese 3 27 Desktop Management Interface DMI tenentes 3 28 BIOS Setup Utiles eroriren titre e te basa ied ri greet 3 29 Replaceable Parts sicsiscdcsssdssclecsusictevtedeseticcunetssiadevatadensbctisdadatschiaeduvsslatsdedisaicnedsiastsunedo AA Reference Information ikan Ge dee Eeer Sa
78. e motherboard off of the bottom case 2 24 Removal and Replacement HP Omnibook 6000 6100 Screws M2 5x4mm 3 Screws M2x15mm 2 Figure 2 17 Removing the Motherboard Omnibook 6100 Models Omnibook 6000 Models Only Perform steps 1 and 2 at the beginning of this topic 1 From the bottom of the computer remove the three screws from the bottom case 2 From the top of the computer remove the six screws that attach the motherboard to the bottom case 3 Bend the casing that surrounds the audio connectors outward slightly to release the connectors 4 Lift the motherboard off of the bottom case HP Omnibook 6000 6100 Removal and Replacement 2 25 Screws M2 5x4mm 3 Screws M2x15mm 2 e Screws M2 5x6mm 3 bes Reassembly Notes All Models Omnibook 6100 models only Replace the sound IR panel before replacing the motherboard Insert the audio connectors through their openings in the bottom case then lower the motherboard into place When reinstalling the sound IR panel make sure the volume control is oriented properly pins facing inward Insert the tabs on the end of the panel into the slots in the bottom case Omnibook 6000 models only When installing the vent panel insert the pin on the back end of the panel under the bracket on the bottom case Wireless models only Before installing the motherboard make sure the round coax cable from the front antenna PCA is held by the clips i
79. er slot Motherboard bent pins inside the PCMCIA or in another computer socket If the card requires an IRQ If both slots have problems make sure one is available eae wai EE I Check for conflicts or refresh only one slot has a problem the device list in Device try di the PCMCIA Manager socket Zoomed Video is supported only in the lower slot Check the HP Notebook Web site for installation instructions page vi When using a PC card in a docking system insert or remove the card while the System is turned on Download current drivers from the card manufacturer s web site AC adapter Does not power the Try another AC adapter if AC adapter The AC adapter cannot be Omnibook available Power supply PCA repaired and must be Motherboard replaced Motherboard Evidence of spilled Declared to be caused by liquid customer abuse Bent or broken Declared to be caused by connectors or burnt customer abuse component Motherboard Declared to be caused by cracked customer abuse Miscellaneous Clock loses time Plug in AC adapter for 24 CMOS battery Charge CMOS battery hours to charge CMOS Motherboard battery HP Omnibook 6000 6100 Troubleshooting and Diagnostics 3 13 Symptom Call Center Repair Center Repair Center Suggestions Likely Causes Comments Computer gets abnormally hot Always set the computer on a Heatsink flat surface so that air can flow freely around and underneath it Make sure the air
80. eyboard International English F3257 60909 23 Keyboard Italian F2072 60942 23 Keyboard Italian F3257 60910 s 23 Keyboard Japanese F2072 60937 ES Keyboard Japanese F3257 60911 23 Keyboard Norwegian F2072 60938 EI Keyboard Norwegian F3257 60912 23 Keyboard Portuguese F2072 60948 ES Keyboard Portuguese F3257 60913 e 23 Keyboard Russian F2072 60947 23 Keyboard Russian F3257 60923 23 Keyboard Spanish F2072 60935 23 Keyboard Spanish F3257 60914 2 23 Keyboard Swedish Finnish F2072 60940 IW CH Co HP Omnibook 6000 6100 Replaceable Parts 4 5 Exchange Omnibook Description Part Number Part Number 6100 23 Keyboard Swedish Finnish F3257 60915 23 Keyboard Swiss F2072 60939 23 Keyboard Swiss F3257 60916 23 Keyboard Traditional Chinese F2072 60950 23 Keyboard Traditional Chinese F3257 60919 23 Keyboard Turkish F2072 60931 23 Keyboard Turkish F3257 60917 23 Keyboard UK English F2072 60932 23 Keyboard UK English F3257 60918 23 Keyboard US English F2072 60928 23 Keyboard US English F3257 60901 __ Label MS W2K OS COA 5184 2085 Label MS W98 OS COA 5184 2097 Label serial overlay 7121 7525 Mini PCI panels kit F3257 60949 24 Panel mini PCI LAN
81. f this error does not occur for an external 08C2h headphone check internal speaker connection OB 6000 Replace the top case OB 6100 Replace the speaker assembly If this error also occurs for an external headphone replace the motherboard If it occurs only for an external headphone replace the volume PCA 08DOh Replace the volume PCA Replace the 08F3h motherboard Video Tests 0900h Replace the motherboard 0905h 0911h If this test fails on the internal display replace the motherboard 0912h Replace the motherboard 0933h HP Omnibook 6000 6100 Troubleshooting and Diagnostics 3 21 Code Suggestions Code Suggestions 2100h Replace the display assembly OB 6000 0B80h Check the port configuration 2102h Replace the display interface PCA All 0B90h Make sure the hub is connected models Replace the motherboard If error also SMBUS Tests occurs with external monitor replace the motherboard SC Replace the motherboard 2110h OB 6000 Replace the display interface PCA BLU RENI 2120h All models Replace the motherboard ATAPI Removable Tests LS 120 Replace the display assembly OFO1h Connect the LS 120 drive and repeat the test 2130h Replace the display assembly OB 6000 OFO2h Insert a different disk in the LS 120 drive and Replace the display interface PCA A
82. he Exit menu to exit BIOS Setup If the settings cause a conflict between devices during reboot the system prompts you to run BIOS Setup and marks the conflicting settings Table 3 7 BIOS Setup Menus and Parameters Omnibook 6000 models Omnibook 6100 Introduced with BIOS version EB M1 00 Summer 2001 Omnibook 6000 Introduced with BIOS version EA M1 00 Spring 2000 Main Menu BIOS Revision Shows the current BIOS version Sets the date using dd mm yy format except English which uses mm dd yy format Sets the date using mm dd yy English or dd mm yy format System Time System Date This table provides BIOS setup menus and parameters for OB 6100 models Specifications vary for Default Detected automatically Internal Hard Disk Sets the hard disk drive type and various parameters Detected automatically Quiet Boot When enabled hides summary of power on self test and Enabled messages during boot Video Display Device Sets whether the built in display automatically switches to an Auto external display if one is detected Video Expansion When enabled the video image covers the entire display in Disabled lower resolution modes When disabled the video image is centered in the display Primary Video Adapter Sets whether the computer automatically switches to an Auto external video adapter connected to the docking system if one is detected Television Type Controls
83. he Sycard PCMCIA connector The Sycard PCCtest 450 provides the following tests See the Sycard documentation for details about running the tests Table 3 6 Sycard PCCtest Commands Slot PCMCIA PC Card 16 bit test CardBus 32 bit test PC Card configuration header CardBus configuration header Omnibook 6000 6100 Upper PCT450 1 v b75 TESTCB 1 v b75 jsD000 0 PCI1420 Lower PCT450 0 v b75 TESTCB 0 v b75 jsD000 0 HP Omnibook 6000 6100 Troubleshooting and Diagnostics 3 27 Desktop Management Interface DMI The Desktop Management Interface Windows 98 and Windows Management Instrumentation Windows 2000 are basically sets of rules for accessing information about a computer DMI WMI allows an application to determine for example the operating system being used which hardware and software components are in the computer and possibly whether any of the components need replacing A local or remote application can use the DMI WMI interface to check which hardware and software components are installed on your computer and may be able to tell how well they are working or if they need replacement Installing the DMI Package The DMI package is either preinstalled on the computer s hard disk or can be downloaded from http www hp com toptools the contents are the same in both cases The package must be properly installed before it can be used To install the DMI WMI preloaded on the hard disk 1
84. he right of the touch pad flex cable ON Remove the screw from the tab near the upper click buttons 7 Raise the back of the top case then lift it off the computer 2 22 Removal and Replacement HP Omnibook 6000 6100 Screws M2 5x6mm 2 PCMCIA doors Touch pad flex cable Screw M2 5x2mm k Screws M2 5x6mm 3 Docking doors Cover left corner Screws sound IR M2 5x6mm 3 Cover E riaht corner Figure 2 16 Removing the Top Case Omnibook 6000 Models Reassembly Notes All Models Omnibook 6000 only If you need to reinstall the sound IR panel make sure the volume control is oriented properly pins facing inward Insert the tabs on the end of the panel into the slots in the bottom case When reinstalling the right corner cover first insert the tab at the back end of the cover into the case then move the plug in module latch forward and snap the cover over the latch and into place e Wireless models only If you are replacing the rear antenna PCA place the PCA in its position near the left hinge replace the screw then thread the cable through to the bottom of the computer and reconnect the cable to the mini PCI card Caution Omnibook 6000 Models Be careful not to pinch the speaker wires when reinstalling the nearby retaining screws HP Omnibook 6000 6100 Removal and Replacement 2 23 Removing the Motherboard or Bottom Case HP Authorized Service Provi
85. herboard Battery indicator is inaccurate The Time Remaining is an estimate based on how quickly the computer is using power at the moment It therefore depends on the current task and assumes that power will be used at the same rate until the battery runs out So for example if the computer is performing a task requiring a good deal of power such as reading from a CD or DVD the value will probably show too little time remaining Display Dark display no light Adjust display brightness Press Fn F5 several times Try external monitor Display cable Set DIP switch on display connection interface PCA to match label Display assembly on display cable Reprogram Motherboard EEPROM for display type see page 2 31 Check the cable connection Replace the display assembly If an external monitor displays no image replace the motherboard White display Adjust display brightness Display assembly Display interface PCA Erratic display Display cable connection Display assembly Bright or missing pixels or lines See quality statement on page 5 2 See quality statement on page 5 2 Display cable connection Display assembly 3 8 Troubleshooting and Diagnostics HP Omnibook 6000 6100 Symptom Call Center Repair Center Repair Center MEN Likely Causes Comments Declared to be caused by customer abuse Punctured display Vertical crack near
86. herboard For the two unit test make sure the IR ports on the reflector and test computers are lined up replace the motherboard Reset the computer Replace the motherboard 9075h Replace electronics PCA in dock 907Ah 907Bh_ Replace LED button assembly in dock 9082h Rerun test with known good computer Replace electronics PCA in dock 9088h Replace electronics PCA in dock Hard Disk Tests Do not run this test in Windows For the one 900Ah Repeat the test For the two unit test make sure the IR ports on the reflector and test computers are lined up Replace the motherboard 900Ch Repeat the test Make sure the IR ports on the reflector and test computers are lined up Restart the reflector unit Replace the motherboard Dock Tests 9071h 9073h PCA in dock 9602h Failure may occur soon Back up data and replace the hard disk 9603h Repeat the hard disk test If other errors occur follow the instructions for those errors 9604h Back up data if possible Use a Recovery CD to restore the original factory configuration 9605h Run full HDD test Use a Recovery CD to 9606h restore the original factory configuration 9607h Back up data then reformat the hard disk Replace the hard disk 19640h Back up data then replace the hard disk 9641h Back up data if possible and replace the hard disk 9642h Perform the IDE disk test in the
87. icket containing system and test information 12 When you are finished running tests press ESC to exit the advanced tests 13 Optional To save the Support Ticket to a floppy disk press F7 then ALT C 14 Exit Press F3 and then any key to exit and reboot 15 Optional for e Diagtools only Open the Support Ticket In Windows click Start Programs HP e DiagTools e DiagTools for Windows 16 Click View to display the Support Ticket 17 To add information about the problem click Comments and type the information then click OK To save or print the Support Ticket click Save As or Print For Diagtools to view or edit the support ticket run c Dmi Hputils Hpsuppt exe 3 18 Troubleshooting and Diagnostics HP Omnibook 6000 6100 Note that the serial and parallel port tests are more thorough if you connect a loop back connector to the port before running the test for that port See the wiring diagrams below These connections are not used Diodes are 1N4004 or equivalent Ir 1A Vr 1V 1A Vr 30 400V 4 14 Figure 3 3 Serial and Parallel Loopback Connectors HP Omnibook 6000 6100 Troubleshooting and Diagnostics 3 19 Interpreting the Results The following table lists test groups error codes and suggestions for follow up actions Consider these suggestions in combination with other troubleshooting information Table 3 3 Omnibook Diagnostic Error Codes
88. ide the battery s release latch then lift the battery out of its compartment Figure 2 2 Removing the Battery Reassembly Notes Insert the front rounded end of the battery into the battery compartment on the bottom of the computer and lower the back end in until it clicks into place 2 4 Removal and Replacement HP Omnibook 6000 6100 Removing a Plug In Module User Replaceable Required Equipment e None Removal Procedure 1 Press the button on the module release latch and slide the latch toward the front of the computer WW Figure 2 3 Removing a Module 2 Grasp the module and pull it out Figure 2 4 Removing a Module HP Omnibook 6000 6100 Removal and Replacement 2 5 Removing an SDRAM Module User Replaceable The computer has no SDRAM on its motherboard but has two slots for that hold two SDRAM modules One slot contains a SDRAM module installed at the factory Caution Handle the SDRAM module only by its edges and provide proper grounding or you might damage the board by electrostatic discharge Reguired Eguipment e Small Phillips screwdriver Removal Procedure 1 Unplug the AC adapter if present and remove the battery Remove the secondary battery if one is installed 2 Turn the unit bottom side up loosen the one or two screws holding the SDRAM cover the cover may retain the screws and remove the cover 3 Release the two latches at the sides of the SDRAM modu
89. ide the cover down into place so the retainer tab engages the casing Carefully put the pin connector back onto the pins on the end of the new hard drive Work at each end alternately so that the connector slides on evenly without bending the connector pins Important If you are installing a new hard drive create a Utility partition on the drive before loading any software see Creating a Utility Partition below 2 8 Removal and Replacement HP Omnibook 6000 6100 Creating a Utility Partition When you install a new hard drive always create a Utility partition on the drive before loading any software 1 NU A UU N Insert the Recovery CD in the CD ROM drive To open the drive when the computer is turned off insert a straightened paper clip into the hole on the front of the drive Restart the computer If the computer is running click Start Shut Down Restart When you see the HP logo press ESC Select the CD or DVD drive as the boot device When the Recovery CD dialog box appears follow the displayed instructions If prompted accept the recommended partition size If you install the factory software the recovery process can take up to 10 minutes If you want to create the Utility partition without installing the factory software click Advanced and select the option to not install the operating system If your hard disk is partitioned into several drives you can install the factory software on
90. ility M graphics accelerator with 4 MB display RAM 2x AGP graphics capability Pentium III models ATI Mobility M1 graphics accelerator with 8 MB display RAM 2x AGP graphics capability Omnibook 6100 14 1 inch XGA 1024 x 768 or 15 0 inch SXGA 1400 x 1050 active matrix TFT LCD display External monitors up to 1600 x 1200 resolution 16M 24 or 32 bit colors and at least 75 Hz refresh rate only 60 Hz at 1400 x 1050 ATI Mobility Radeon graphics accelerator with 16 MB DDR graphics memory 4x AGP graphics capability Hardware 3D acceleration hardware DVD acceleration Dual display capability depends on operating system support Zoomed Video support for lower PC Card slot Power Rechargeable lithium ion battery with LED charge level gauge 11 1 or 14 8 Vdc Battery life one battery up to 4 5 hours typical with 8 cell Li lon 14 8 V battery varies with model and usage Fast battery recharge 8095 in 1 5 hour 10096 in 2 hours Low battery warning Suspend resume capability Universal 60 watt AC adapter 100 240 Vac 50 60 Hz input 19 Vdc output Optional secondary battery available for module bay HP Omnibook 6000 6100 Product Information 1 9 Mass Storage SDRAM Audio System Keyboard and Pointing Device LAN Modem Wireless LAN Omnibook 6100 models only Input Output Expandability 5 to 30 GB removable hard drive 1 44 MB floppy drive module on certain models
91. ing 3 4 Troubleshooting and Diagnostics HP Omnibook 6000 6100 Suggestions for Troubleshooting Table 3 1 Scope of Diagnostic Tools Function e Diagtools Power On Sycard DMI Toptools BIOS Setup Diagtools Self Test PCCtest 450 if installed Bootup Tests Describes Configures Processor Tests Tests Describes System menu Memory Tests Tests Describes Describes Memory menu Batteries Tests CMOS Describes battery only Win 98 only Display Tests Describes Video menu Hard disk Tests Tests Describes Configures IDE menu Floppy drive Tests Tests Describes Describes FDD menu Keyboard Tests Tests Describes KBD menu Pointer Tests Describes Configures Misc menu Audio Tests System Misc menus Serial Tests Describes Configures Misc menu Parallel Tests Describes Configures Misc menu LAN Describes Modem Tests User menu Wireless Infrared Describes Configures PS 2 port Testst KBD Misc menus USB Testst Describes USB menu Docking port Tests System menu using docks PCMCIA Tests t Tests Describes Misc menu AC adapter Status Docking Tests ports and Status Configures products internal bus Plug in Describes modules t This table describes the scope of e Diagtools tests Diagtoo
92. ious screen usually an initialization error of an Option ROM such as an add on card Write down and follow the information shown on the screen Press F2 to enter Setup Optional message displayed during POST PS 2 Mouse PS 2 mouse identified System BIOS shadowed System BIOS copied to shadow RAM UMB upper limit segment address nnnn Displays the address nnnn of the upper limit of Upper Memory Blocks indicating released segments of the BIOS which can be reclaimed by a virtual memory manager Video BIOS shadowed Video BIOS copied to shadow RAM 3 26 Troubleshooting and Diagnostics HP Omnibook 6000 6100 Sycard PCCtest 450 CardBus Card Optional The PCCtest 450 CardBus Card version 1 05 available from Sycard Technology is the only recommended diagnostic tool that tests the functionality of the PCMCIA slots using a PCMCIA card Itis a Type II CardBus Card that works with compatible test software to exercise PCMCIA functions For details see the Sycard Technology Web site http www sycard com The PCCtest 450 product contains these components e PCCtest 450 CardBus Card version 1 05 e PCCtest 450 software disk Software updates are available at the Sycard Technology Web site http www sycard com Configuration headers PC Card 16 bit and CardBus 32 bit that attach to the card In addition you will need this e CardBus extender card such as the Sycard PCCextend 70 to avoid wear on t
93. is active LES Wessen Num Lock Num Lock is active The Keypad Lock must also be on to use the embedded keypad CIC es Keypad Lock The embedded keypad is active Fn F8 Num Lock must also be on for the numeric keys otherwise cursor control is active as marked on an external keyboard CC CT B Scroll Lock Scroll Lock is active In addition the battery module has five lights on its back flat side that indicate its charge level To see these lights you must remove the battery and press the pad next to the lights The number of lights that turn on indicates the charge 1 6 Product Information HP Omnibook 6000 6100 Using Fn Hot Keys The combination of the Fn key plus another key creates a bor key a shortcut key sequence for various system controls To use a hot key press and hold Fn press the appropriate second key then release both keys External keyboards support only Fn F5 Fn F7 and Fn F12 To use these press and hold left CTRL left ALT press the appropriate second key then release both keys Table 1 6 Fn Hot Keys Hot Key Effect Fn F1 Decreases the display brightness Fn F2 Increases the display brightness Fn F5 Toggles among the built in display an external display and simultaneous display on both Fn F7 Mutes the computer s speakers Fn F8 Toggles the built in keypad on and off Does not affect an external keyboard If Num Lock is on then the numeric functions are a
94. l Password Removal Policy 4d e a db ee e EB a tete 5 1 Hewlett Packard Display Quality Statement 5 2 Service Notes and Obsolete Parts 5 Nene PI RR PP dE BEA cats 5 4 HP Omnibook 6000 6100 iii Figures Figure 1 1 Omnibook Front View 1 3 Figure 1 2 Omnibook Back View ocooooooooomoom mann 1 4 Figure 1 3 Omnibook Bottom View 1 4 Figure 1 4 Resetting the Computer eebe en ANN NAN pe un a ee ee uda 1 8 Figure 1 5 Replaceable Module Diagram oooooooooooooWoW oma 1 14 Figure 2 1 Disassembly FloW Le iet teet antam tentanng as ena boon qevs ganas Pa ep ed totae 2 3 Figure 2 2 Removing the Battery deinde tere tte Petar re te Eed 2 4 Figure 2 3 Removing Mod le naisin eet ettet tee tp ot dhan Ra hand 2 5 Figure 2 4 Removing a Module 2 5 Figure 2 5 Removing a SDRAM Module AA 2 6 Figure 2 6 Removing the Hard Disk Drive eese nnnm ener 2 7 Figure 2 7 Removing the Hard Disk Case Woman 2 8 Figure 2 8 Removing the Mini PCI Card banana 2 10 Figure 2 9 Removing the Power Button Panel 2 11 Figure 2 10 Removing the Display oooooooooooWoWooo mana 2 14 Figure 2 11 Removing the Keyboard AAA 2 15 Figure 2 12 Unplugging the Keyboard Cables essere 2 16 Figure 2 13 Removing the Heatsink cooooooooooooWoooWoW mana 2 17 Figure 2 14 Removing the CPU Module 2 19 Figure 2 15 Removing the Top Case Omnibook 6100 Models AAA 2 22
95. le so the free edge of the board pops up 4 Pull the board out of the connector Figure 2 5 Removing a SDRAM Module Reassembly Notes e Gently press the SDRAM module into the connector at about a 30 angle until it is fully inserted Then press down on both sides until the latches snap closed 2 6 Removal and Replacement HP Omnibook 6000 6100 Removing the Hard Disk Drive User Replaceable Required Equipment e Small Phillips screwdriver Removal Procedure 1 Unplug the AC adapter if present and remove the battery Remove the secondary battery if one is installed 2 Turn the unit bottom side up and remove all hard drive screws 3 Raise the cover on the end of the drive so that its retainer tab is free of the computer casing then gently pull the hard drive out of the computer Screws M3x6mm 2 m i Screw M2 5x4mm T ja OB 6100 only Figure 2 6 Removing the Hard Disk Drive 4 Remove all screws from the holder and drive case then lift the drive out of the holder 5 Notice that the hard drive has a pin connector attachment at one end Carefully remove this connector from the end of the drive Work alternately at each end so that the connector slides off evenly without bending the connector pins HP Omnibook 6000 6100 Removal and Replacement 2 7 Pin connector Screws M3x3mm 2 Screws M3x3mm 2 Screws M2x4mm 2 im 6000 only Figure 2 7 Removing the Hard Disk Case e Sl
96. le the Disabled AC adapter is connected Lid Switch Mode Resume On Serial Ring Sets the action that occurs if the computer s lid is closed Turn off LCD Sets whether the system resumes ff it received a ring signal Disabled Resume On Time of Day Sets whether the system resumes at a defined time of day Disabled Resume Time Sets the 24 hour time when the system resumes from if Resume On Time of Day is enabled Auto Low Battery Sets whether the computer goes to Hibernate mode or Enabled Hibernate continues running when the battery drains to its critically low level Graphics Mode Sets the graphics system for maximum 3D performance or Max to save power Performance Backlight Mode When switching to battery power sets whether the display brightness reverts to the previous battery power brightness Auto Restore or to a very low brightness to save power Auto Dim Auto Restore Auto Suspend on Sets whether the computer suspends to Standby power When Lid Undock mode after undocking Closed Auto Turn On on Dock Sets whether the computer turns on after docking Enabled Windows 98 and 2000 use these settings Windows 98 uses these additional settings Boot Menu Default Hard Disk Shows the order of boot devices with indicating a device 1 Hard Disk x Removable Device category Move the entries to change the order If the 2 Removable CD ROM DVD Drive computer has more than one device in
97. lel connector Infrared Motherboard UO controller infrared transmitter receiver PS 2 port Motherboard PS 2 connector keyboard controller OB 6100 Power supply PCA OB 6000 Keyboard controller OB 6000 USB Motherboard Bus controller South Bridge USB connector Motherboard Docking logic docking connector PCMCIA Motherboard PCMCIA controller PCMCIA socket PCMCIA connectors Wireless Motherboard O controller Front antenna PCA Rear antenna PCA Mini PCI card 1 LAN LAN Receive antenna on off button indicator light Transmit receive antenna Radio radio freguency circuitry Motherboard LAN circuitry OB 6100 bus controller Mini PCI card 1 LAN circuitry OB 6000 Mini PCI panel LAN connector Modem Mini PCI card 1 Modem circuitry OB 6000 Mini PCI card 2 OB 6100 Mini PCI panel Modem circuitry OB 6100 Modem connector HP Omnibook 6000 6100 Product Information 1 15 2 Removal and Replacement This chapter tells you how to remove and replace the Omnibook s removable components and assemblies The items marked by in the following table are user replaceable Table 2 1 Removal Cross Reference e Battery main page 2 4 Drive hard disk page 2 7 Battery CMOS page 2 34 Feet rubber page 2 12 e Bumpers display page 2 12 Heatsink with fan page 2 17 Cap pointing stick page 2 12 Keyboard page 2 15 Card mini PCI 1 page 2 9 Panel so
98. ll 0F03h repeat the test Check the connectors on the models Replace the motherboard If error also LS 120 drive and motherboard Replace the occurs with external monitor replace the LS 120 drive motherboard OFO4h Replace the LS 120 drive 2140h OB 6000 Replace the display interface PCA oFosh Repeat the test Replace the LS 120 drive 2141h All models Replace the motherboard OFO6h Insert a different disk in the LS 120 drive and _ Replace the display assembly repeat the test Check the connectors on the 2150h Replace the display assembly OB 6000 LS 120 drive and motherboard Replace the Replace the display interface PCA All LS 120 drive ous ouem mono lace e EE SEDEM dis OFO8h Insert a different disk in the LS 120 drive and EE repeat the test Check the connectors on the 9016h Reset the computer Reprogram the BIOS IC LS 120 drive and motherboard Replace the OB 6000 Replace the power supply PCA All LS 120 drive Ee OFO9h Replace the LS 120 drive 9017h See chapter 5 for cosmetic guidelines If TI CardBus Tests warranted replace the display assembly s CD ROM Tests 1201h Remove any attached ISA or PCI cards and repeat the test E Mu PA un Den rcr CHE the dfive 1202h Replace the motherboard 0A01h_ Repeat the test Replace the CD ROM drive 1203h OAO2h No repair Automatic close not supported 1205h Insert a different PC Card and repeat the test 0A03h Insert a different CD
99. ls tests may vary slightly The diagnostic test is more thorough if you use a loop back connector The test checks only the internal hardware up to the mini PCI card and does not check the mini PCI panel or any external cabling f Use an appropriate external device to exercise the port See the help text for the tests in the menu HP Omnibook 6000 6100 Troubleshooting and Diagnostics 3 5 If you cannot isolate the cause of a problem using the above diagnostic tools use the suggestions in the following table to help find the problem Table 3 2 Troubleshooting Suggestions Symptom Call Center Repair Center Repair Center Suggestions Likely Causes Comments To help determine likely causes check to see what replaceable modules are involved in the system function and what roles they play See the figure on page 1 14 and the table on page 1 15 Does not boot on AC or battery Beeps once spins hard disk repeats but does not boot Check the power source Press the system off switch to reset the computer Press the blue sleep button to turn the computer on Unplug the AC adapter and remove all batteries then reconnect power Remove all but one SDRAM modules and try again Reinsert any other SDRAM modules and try again AC adapter SDRAM module CPU module Power supply PCA Display interface PCA Motherboard Display assembly Hard drive SDRAM module Check AC adapter Remove any SDRAM mod
100. n the bottom case Reconnect the front antenna PCA flex cable before reinstalling the top case To reinstall the rear antenna PCA place the PCA in its position near the left hinge replace the screw then thread the cable through to the bottom of the computer and reconnect the cable to mini PCI card 1 2 26 Removal and Replacement HP Omnibook 6000 6100 f you need to install or replace the docking or PCMCIA doors see the figures below kN SIA Figure 2 20 Installing the Lower PCMCIA Door HP Omnibook 6000 6100 Removal and Replacement 2 27 Replacing the Motherboard Caution Replace the motherboard only with one that is compatible with the Omnibook model CPU module and other PCAs see the table below Table 2 5 Motherboard and PCA Compatibility CPU Motherboard PCA Display interface PCA Power Supply PCA Volume PCA Omnibook 6000 600 700MHz Pentium F2072 69013 0007 550MHz Celeron F2072 60915 0004 F2072 60911 0008 F2072 60912 0001 800 850MHz Pentium F2072 69014 0015 F2140 69004 0023 or 0031 800 1000MHz Pentium F2140 69052 0058 650MHz Celeron 650 750MHz Celeron F2140 69005 0040 F2140 69064 0066 XGA F2140 60911 0012 SXGA F2140 60912 0021 F2140 60953 0016 F2140 60915 0019 Omnibook 6100 933 1133MHz Pentium F3257 69033 F3257 60934 not applicable F3257 6
101. nables the infrared port Disabled Mode Sets the hardware to support FIR Fast IR or SIR Standard FIR IR infrared communications Base I O address Sets the I O address 2F8h Interrupt Sets the interrupt IRQ3 DMA channel Sets the DMA channel for Fast IR FIR mode DMAO Parallel Port Enables the parallel port Enabled Mode Sets the port to output only bi directional EPP or ECP ECP Base I O address Sets the I O address 378h Interrupt Sets the interrupt IRQ7 DMA channel Sets the DMA channel for ECP mode DMA1 Security Menu Default User Password is Shows if a user password is set Clear Administrator Password Shows if an administrator password is set Clear is Set User Password Press ENTER to set change or clear the user password Enter The password can have no more than 8 characters 0 9 A Z and cannot include special or accented characters Set Administrator Press ENTER to set change or clear the administrator Enter Password password which protects BIOS Setup settings The password can have no more than 8 characters 0 9 A Z and cannot include special or accented characters Boot Sets whether a user password is reguired when the Enabled computer boots Reguires the administrator password for changes Resume Sets whether a user password is reguired when resuming Enabled from Standby or Hibernate mode Reguires the administrator password for changes Windows 98 only 3 30 Troubleshooting and Diagnostics HP
102. nd resource conflicts in Device Manager Check settings in BIOS No sound is audible Sound does not Check operation using headphones or external speakers volume PCA Top case Volume PCA Motherboard Display interface Check operation using record Setup PCA external microphone volume Check software controls Volume PCA PCA Test audio with e Diagtools Motherboard diagnostics Serial Parallel USB General problems Check connections Motherboard Use loop back connector Check settings in BIOS Setup Check settings in Control Panel Test ports with e Diagtools diagnostics For USB check for latest versions of drivers when testing serial or parallel port see page 3 19 General problems In Control Panel open Modems Windows 95 or 98 or Phone And Modem Options Windows 2000 Make sure the parity speed word length and stop bits match on sending and receiving modems Open the hardware Device Manager If the modem is disabled try to enable it If it has a conflict try disabling another device Use an analog telephone line 2 3 or 4 wires not a PBX or digital line In a hotel ask for a data line Try disabling error correction and data compression Mini PCI card 1 OB 6000 Mini PCI card 2 OB 6100 Mini PCI panel Motherboard HP Omnibook 6000 6100 Troubleshooting and Diagnostics Symptom Call Center Repair Center Repair Center Suggestions Likely Cau
103. ne is installed 2 Remove these additional assemblies Power button panel page 2 11 e Keyboard page 2 15 3 Disconnect the fan cable through the opening in the heatsink 4 Remove the five retaining screws 5 Lift the heatsink out of the unit Screws M2 5x6mm 4 Screws M2 5x6mm 5 Omnibook 6000 heatsink Fan cable See the Caution on next page before reinstalling Fan cable socket Figure 2 13 Removing the Heatsink HP Omnibook 6000 6100 Removal and Replacement 2 17 Reassembly Notes e Tighten screws around the CPU as denoted on the heatsink assembly When installing a new heatsink use the thin heatsink when the bottom case has a circular vent Use the thick heatsink with all other bottom cases e If the power supply PCA has a metal cover on it ensure that there is not a spacer pad in the same location on the heatsink If both are present remove the spacer pad Caution Restore proper thermal contact when installing the heatsink Otherwise performance can be significantly degraded Carefully clean the heatsink and CPU surfaces and install a new thermal pad on the heatsink in these situations e Required whenever you install a new CPU for any model e Required whenever you remove the heatsink from an Omnibook 6000 with an 800 MHz or faster CPU e Recommended whenever you remove the heatsink from any other model 2 18 Removal and Replacement HP Omnibook
104. nfigurations are not included Forthe products listed the xy suffix means W for Windows 95 or Windows 98 K for Windows 2000 H for Windows XP Home J for Windows XP Professional A y suffix none T G or U is a marketing distinction only Intel Mobile Pentium III or III M with SpeedStep Technology or Intel Mobile Celeron processor Table 1 2 Product Comparisons Omnibook 6100 Omnibook 6000 Omnibook 500 Processor Pentium III M 933 to 1133 Celeron 550 to 750 MHz or Celeron 500 or 600 MHz or MHz Pentium III 600 to 1000 MHz Pentium III 600 to 750 MHz Memory 128 or 256 MB PC 133 64 or 128 MB PC 100 SDRAM 64 128 or 256 MB PC 100 SDRAM in system slot in system slot Expandable to SDRAM in system slot Expandable to 1024 MB 512 MB Expandable to 512 MB Display 15 0 inch TFT SXGA or 15 0 or 14 1 inch TFT XGA or 12 1 inch TFT XGA 14 1inch TFT XGA 15 0 inch TFT SXGA Video AGP 4X graphics interface AGP 2X graphics interface AGP 2X graphics interface 16 MB DDR video RAM with 4 or 8 MB video RAM with 32 4 or 8 MB video RAM with 32 64 bit graphics interface or 64 bit interface or 64 bit graphics interface 3D and OpenGL graphics 3D and OpenGL graphics and 64 bit graphics controller support support 3D and OpenGL graphics Up to 16M colors UXGA Up to 64K or 16M colors support Zoomed Video enabled UXGA
105. ng cleansed is actually in the possession of the unit s actual and current owner This requires a sales receipt showing the unit serial number and owner s name or a written statement from the owner attesting that he or she is the owner of the unit The statement can be a fax copy of the document The fact that the unit is in the hands of an HP representative on behalf of the customer is not evidence of ownership In addition HP will not remove the password of a unit for any non owner even if it is requested by law enforcement agencies If you receive such a request you should notify management and HP Corporate Legal immediately These requests may require a court order prior to our participation Further the entity removing the password must log the name serial number and date of the removal and file the written backup with the log The log and backup are subject to standard record retention process and review The final issue relating to removal of passwords is that HP cannot provide information to users that would assist them in improperly removing a password and opening a unit HP Omnibook 6000 6100 Reference Information 5 1 Hewlett Packard Display Quality Statement TFT display manufacturing is a highly precise but imperfect technology and manufacturers cannot produce large displays that are cosmetically perfect Most if not all TFT displays exhibit some level of cosmetic imperfection These cosmetic imperfections may be visi
106. oard The following figure shows the connections among the Omnibook s replaceable electronic modules In addition the table on page 1 15 lists the roles that the replaceable modules play in each of the Omnibook s functional subsystems loe 6000 only Keyboard pointing stick i Rear Power Display Display antenna supply PCA interface assembly PC Ti PCA SDRAM modules PCA penes ei A sei Be Motherboard PCA Mini PCI card 1 gt Heatsink fan Mini PCI panel CPU module PCMCIA Mini PCI card 2 socket Hard disk drive Main battery Plug in module or battery Figure 1 5 Replaceable Module Diagram Volume PCA 1 14 Product Information HP Omnibook 6000 6100 Table 1 9 Functional Structure CPU module Motherboard Power supply PCA OB 6000 Floppy disk module Bootup Main processor MMO Primary system circuitry system BIOS OB 6100 System BIOS OB 6000 First source of disk based startup code Hard disk drive Second source of disk based startup code Processor CPU module Main processor numeric data processor L1 and L2 cache Motherboard Primary system circuitry Memory Motherboard No onboard RAM video RAM SDRAM module Changeable RAM 2 slots Power Battery Power storage Motherboard AC adapter socket power switch lid switch system off switch power supply power control circuitry OB
107. ok Hard Standard Product CPU Display Drive Drives SDRAM Communication F2198xy Pentium III 700 MHz 14 1 XGA 7 5 GB CD ROM FDD 64 MB None F2200xy Pentium III 900 MHz 14 1 XGA 20GB DVD FDD 128 MB Modem LAN F2201xy Pentium III 900 MHz 14 1 XGA 20GB DVD FDD 128 MB None F2202xy Pentium III 1 0 GHz 15 0 XGA 30GB DVD FDD 128 MB Modem LAN F2203xy Pentium III 1 0 GHz 15 0 SXGA 130GB DVD FDD 128 MB None Omnibook 6100 F3257xy Pentium III M 933 MHz 14 1 XGA 10GB CD ROM FDD 128 MB Modem LAN F3258xy Pentium III M 933 MHz 14 1 XGA 10GB CD ROM FDD 128 MB None F3259xy Pentium III M 933 MHz 14 1 XGA 10GB CD ROM FDD 128 MB Modem LAN Wireless LAN F3260xy Pentium III M 1 0 GHz 114 1 XGA 20GB DVD FDD 128 MB Modem LAN F3261xy Pentium III M 1 0 GHz 14 1 XGA 20GB DVD FDD 128 MB None F3262xy Pentium III M 1 0 GHz 114 1 XGA 20GB DVD FDD 128 MB Modem LAN Wireless LAN F3263xy Pentium III M 1 13 GHz 15 0 SXGA 130 GB DVD FDD 256 MB Modem LAN F3264xy Pentium III M 1 13 GHz 15 0 SXGA 130 GB DVD FDD 256 MB LAN F3265xy Pentium III M 1 13 GHz 15 0 SXGA 20 GB DVD FDD 256MB Modem LAN Wireless LAN F3266xy Pentium III M 933 GHz 14 1 XGA 20GB DVD FDD 128 MB Modem LAN F3267xy Pentium III M 933 GHz 14 1 XGA 20GB DVD FDD 128 MB None F3268xy Pentium III M 933 GHz 14 1 XGA 20GB DVD FDD 128 MB Modem LAN Wireless LAN This table lists only base product configurations custom co
108. ormation The HP Omnibook 6000 6100 provides outstanding performance and expandability in a conveniently portable form The high performance components use the latest technologies to enable it to replace a desktop computer or serve as a portable multimedia presentation tool Table 1 1 Omnibook 6000 6100 Models Omnibook Hard Standard Product CPU Display Drive Drives SDRAM Communication Omnibook 6000 Series F2072xy Celeron 550 MHz 14 1 XGA 5 GB CD ROM FDD 64 MB SW Modem F2073xy Celeron 550 MHz 14 1 XGA 5GB CD ROM FDD 64 MB None F2079xy Pentium III 600 MHz 14 1 XGA 6GB CD ROM FDD 128 MB Modem LAN F2080xy Pentium III 600 MHz 14 1 XGA 6GB CD ROM FDD 128 MB None F2081xy Pentium Ill 600 MHz 14 1 XGA 6GB CD ROM FDD 64 MB Modem LAN F2082xy Pentium III 600 MHz 14 1 XGA 6 GB CD ROM FDD 64 MB None F2083xy Pentium III 650 MHz 14 1 XGA 10GB CD ROM FDD 128 MB Modem LAN F2084xy Pentium Ill 650 MHz 14 1 XGA 10GB CD ROM FDD 128 MB None F2087xy Pentium III 700 MHz 14 1 XGA 12GB DVD FDD 128 MB Modem LAN F2088xy Pentium III 700 MHz 14 1 XGA 12GB DND FDD 128 MB None F2090xy Pentium III 700 MHz 15 0 XGA 18GB DVD FDD 128 MB Modem LAN F2091xy Pentium III 700 MHz 15 0 XGA 18GB DVD FDD 128 MB None F2140xy Celeron 650 MHz 14 1 XGA 6 GB CD ROM FDD 64 MB SW Modem F2141xy Celeron 650 MHz 14 1 XGA 6G
109. oted 3 24 Troubleshooting and Diagnostics HP Omnibook 6000 6100 The following table lists POST messages and explanations for reported problems If the system fails after you make changes in BIOS Setup reset the computer enter BIOS Setup and install the defaults or correct the error Table 3 5 POST Messages Message Description 0200 Failure Fixed Disk Fixed disk is not working or not configured properly Make sure the fixed disk is attached properly Run Setup Find out if the fixed disk type is correctly identified 0210 Stuck key Stuck key on keyboard 0211 Keyboard error Keyboard not working 0212 Keyboard Controller Failed Keyboard controller failed test May require replacing power supply PCA contains keyboard controller 0213 Keyboard locked Unlock key switch Unlock the system to proceed 0220 Monitor type does not match CMOS Run SETUP Monitor type not correctly identified in Setup 0230 Shadow RAM Failed at offset nnnn Shadow RAM failed at offset nnnn of the 64k block at which the error was detected 0231 System RAM Failed at offset nnnn System RAM failed at offset nnnn of in the 64k block at which the error was detected 0232 Extended RAM Failed at offset nnnn Extended memory not working or not configured properly at offset nnnn Update to the latest BIOS version The CMOS clock battery indicator shows the battery is dead Connect the AC adapter for at least 24 hours repl
110. p 02B3 Incorrect Drive B type run SETUP Type of floppy drive B not correctly identified in Setup 02D0 System cache error Cache disabled RAM cache failed and BIOS disabled the cache May require replacement of motherboard A disabled cache slows system performance considerably 02F0 CPU ID CPU socket number for Multi Processor error 02F4 EISA CMOS not writeable ServerBIOS2 test error Cannot write to EISA CMOS HP Omnibook 6000 6100 Troubleshooting and Diagnostics 3 25 Message Description 02F5 DMA Test Failed ServerBIOS2 test error Cannot write to extended DMA Direct Memory Access registers 02F6 Software NMI Failed ServerBIOS2 test error Cannot generate software NMI Non Maskable Interrupt 02F7 Fail Safe Timer NMI Failed ServerBIOS2 test error Fail Safe Timer takes too long device Address Conflict Address conflict for specified device Allocation Error for device Run ISA or EISA Configuration Utility to resolve resource conflict for the specified device CD ROM Drive CD ROM Drive identified Entering SETUP Starting Setup program Failing Bits nnnn The hex number nnnn is a map of the bits at the RAM address which failed the memory test Each 1 one in the map indicates a failed bit See errors 230 231 or 232 above for offset address of the failure in System Extended or Shadow memory Fixed Disk n Fixed disk n 0 3 identified
111. r Description 6100 6000 Repl F3257 60950 Feet bumpers kit Yes F3257 60951 Corner covers kit Yes F3257 60952 Antennas kit F3257 60956 Pad thermal F3257 60999 CD Training F3257 69100 Drive hard disk 10 GB 9 5 mm IBM Diablo Yes F3257 69101 Drive hard disk 10 GB 9 5 mm Toshiba Yes F3257 69102 Drive hard disk 20 GB 9 5 mm Toshiba e Yes F3257 69103 Drive hard disk 30 GB 9 5 mm Toshiba Yes F3257 69104 Drive hard disk 10 GB 9 5 mm Hitachi Yes F3257 69105 Drive hard disk 20 GB 9 5 mm Hitachi Yes F3257 69106 Drive hard disk 30 GB 9 5 mm Hitachi Yes HP Omnibook 6000 6100 Replaceable Parts 4 15 5 Reference Information This chapter includes the following reference information e Password removal policy e Display quality statement Password Removal Policy If the user forgets the system password the user calls Technical Support to determine the proper removal procedure The user must provide proof of ownership and the Omnibook must be operated during the procedure The password removal procedure is protected as HP Company Private information There are a restricted number of locations that can perform password removal It may not be disclosed or distributed outside those locations Password removal is strictly controlled Hewlett Packard and authorized support providers must ensure with written evidence that the Omnibook bei
112. r does not turn on at all do the following steps to boot from the floppy disk Unplug the AC adapter Press and hold Fn B Plug in the AC adapter e Release Fn B 4 Wait while the BIOS is reprogrammed the display is blank for a minute or more while this happens If you plugged in a boot block jumper unplug it before the computer automatically reboots 5 After the BIOS is repaired and reprogrammed check the BIOS version to see whether it is the latest version If necessary reprogram the BIOS IC see the note at the beginning of this topic HP Omnibook 6000 6100 Removal and Replacement 2 33 Figure 2 24 Boot Block Jumper Removing Other Components HP Authorized Service Providers Only Required Equipment e Small Phillips screwdriver e Small flat blade screwdriver Removal Procedure 1 Unplug the AC adapter if present and remove the battery Remove the secondary battery if one is installed 2 Remove the assemblies and follow the additional steps given in the table below Table 2 6 Removing Omnibook Components Component Removal Procedure Additional Steps Battery CMOS Power button panel Reassembly Notes After replacing the CMOS page 2 11 battery set the correct time and date using the BIOS Keyboard page 2 15 Setup utility or Date Time in the Control Panel Heatsink page 2 17 Card mini PCI 2 Plug in module page 2 5 The card is attached to bottom side of the Omnibook 6100 only
113. ry to the buyer Hewlett Packard Company Mobile Computing Division 19310 Pruneridge Ave Cupertino CA 95014 U S A Edition History Edition 2 June 2001 ii HP Omnibook 6000 6100 Contents Product Information EN Lu Features ere ee usah ane anna Tune saka E ama 1 3 Operation hasieran onn E Nas ets tube sees BNN sr NN un 1 5 Turning the Computer On and Off Woman 1 5 Checking the Status of the Computer oma 1 6 Using Fn Hot Keys ena asn imet rettet suveves au nd na Sal ina ahaha 1 7 Resetting the UE 1 8 Specifications Lui mto EP e NN ea una end repre yi tdt nan 1 9 begannen 1 14 Removal and Replacement ko ooo oo ooooooommooomomsekamamm AC Disassembly PLOW Charts EE 2 2 Removing the Battery User Replaceable 000 ccc essent 2 4 Removing a Plug In Module User Replaceable eese 2 5 Removing an SDRAM Module User Replaceable esee 2 6 Removing the Hard Disk Drive User Replaceable AA 2 7 Removing Mini PCI Card 1 User Replaceable esses 2 10 Removing the Power Button Panel User Replaceable esse 2 11 Replacing Small Parts User Replaceable eese 2 12 Removing the Display Assembly HP Authorized Service Providers Only 2 13 Removing the Keyboard HP Authorized Service Providers Only sess 2 15 Removing the Heatsink with Fan HP Authorized Servic
114. s 1 ON 2 ON 3 ON 4 OFF 5 ON 6 not used Caution Restore proper thermal contact when installing the heatsink Otherwise performance can be significantly degraded Carefully clean the heatsink and CPU surfaces and install a new thermal pad on the heatsink in these situations Required whenever you install a new CPU for any model e Required whenever you remove the heatsink from an Omnibook 6000 with an 800 MHz or faster CPU e Recommended whenever you remove the heatsink from any other model 2 20 Removal and Replacement HP Omnibook 6000 6100 Removing the Top Case HP Authorized Service Providers Only Required Equipment e Small Phillips screwdriver Removal Procedure All Models 1 Unplug the AC adapter if present and remove the battery Remove the secondary battery if one is installed 2 Remove these additional assemblies Power button panel page 2 9 Keyboard page 2 15 Heatsink page 2 17 Display assembly page 2 13 Plug in module page 2 5 Hard disk drive page 2 7 3 From the bottom of the computer remove the screws holding the left and right corner covers then remove the covers Hint The right corner cover may come off more easily if you slide the plug in module latch forward Omnibook 6100 Models Only Perform steps 1 through 3 above Un A U N Remove the six retaining screws from the bottom case Remove the two retaining screws locate
115. s transfer V 80 Compression V 42bis MNP5 Error correction V 42 MNP2 4 Fax Group 3 fax Class 1 V 17 V 27ter V 29 V 21 channel 2 Radio IEEE 802 11b WECA Wi Fi compliant direct sequence spread spectrum Operating frequency 2 5 GHz ISM band exact frequencies and channels depend on country Raw data rate 1 2 5 5 or 11 Mbps Transmitter output 15 dBm typical approx 30 mW 16 dBm max approx 40 mW Receiver sensitivity 84 dBm typical Range up to 100 m 300 ft or more depending on environment and conditions On off button and indicator Mini PCI interface Universal serial bus USB one or two ports 9 pin 115 200 bps serial 16550 UART 25 pin bi directional ECP EPP parallel 15 pin VGA video out with DDC support Dual display PS 2 keyboard mouse 4 Mbps IrDA compliant infrared port S video TV out Omnibook 6100 models only One Type III or two Type II 16 32 bit PC Card slots 3 3 and 5 V support CardBus enabled Plug in module bay for accessory modules Optional port replicator mini dock and docking system 1 10 Product Information HP Omnibook 6000 6100 Security Features User and administrator passwords System hard drive and docking passwords PC identification displayed at boot DMl accessible electronic serial number Kensington Microsaver lock slot Environmental Limits Operating temperature 5 to 35 C 41 to 95 F Operating humidity 20 to
116. ses Comments LAN Network General problems Check connections Mini PCI card 1 Try connecting a different OB 6000 computer to the cable Mini PCI panel Check settings in BIOS Motherboard Setup Check settings in Control Panel Make sure the LAN cable is Category 3 4 or 5 for 10Base T operation or Category 5 for 100Base TX operation Maximum cable length is 100 meters 330 feet Run the e Diagtools LAN test General problems Infrared is disabled and no Motherboard drivers installed as shipped Drivers are included Check settings in BIOS Setup Remove any PC Cards from the computer possible IRQ conflict For fast IrDA check for DMA conflict with ECP parallel port 3 12 Troubleshooting and Diagnostics HP Omnibook 6000 6100 Symptom Call Center Repair Center Repair Center Suggestions Likely Causes Comments Wireless General problems Check TCP IP setup in Mini PCI card 1 Make sure all cables are Control Panel For Rear antenna PCA properly connected to mini Windows 98 try disabling Front antenna PCA PCI card 1 and the DNS in TCP IP setup Motherboard motherboard Check for Check SSID channel and omersoard damaged coaxial cables and encryption settings click connectors wireless link icon in taskbar and select Advanced Configuration PCMCIA General problems Restart the computer PCMCIA socket Using a flashlight look for Try the card in the oth
117. shiba 0950 4176 F3257 69103 19 Feet bumpers kit F2072 60926 20 Bumpers display 16 in kit see above kit 21 Covers display screw 16 in kit see above kit Feet rubber 16 in kit see above kit Feet bumpers kit F3257 60950 20 Bumpers display 16 in kit see above kit Covers display screw 16 in kit see above kit Feet rubber 16 in kit see above kit 22 Heatsink thick with fan F2140 60909 22 Heatsink thin with fan F2140 60951 22 Heatsink with fan F3257 60930 23 Keyboard Arabic English F2072 60949 23 Keyboard Arabic English F3257 60924 23 Keyboard Belgian F2072 60944 23 Keyboard Belgian F3257 60902 23 Keyboard Czech F2072 60943 23 Keyboard Czech F3257 60903 23 Keyboard Danish F2072 60941 23 Keyboard Danish F3257 60904 23 Keyboard French F2072 60936 23 Keyboard French F3257 60905 E 23 Keyboard French Canadian F2072 60933 23 Keyboard French Canadian F3257 60906 23 Keyboard German F2072 60934 23 Keyboard German F3257 60907 23 Keyboard Greek F2072 60930 23 Keyboard Greek F3257 60908 S 23 Keyboard Hebrew F2072 60945 23 Keyboard Hebrew F3257 60920 23 Keyboard Hungarian F2072 60946 23 Keyboard Hungarian F3257 60922 ES Keyboard Icelandic F3257 60921 23 Keyboard International English F2072 60929 23 K
118. t HP Omnibook 6000 6100 Removing the Power Button Panel User Replaceable Required Equipment e Small flat blade screwdriver Removal Procedure 1 Unplug the AC adapter if present and remove the battery Remove the secondary battery if one is installed 2 Carefully insert the screwdriver blade under the power button panel along the edge shown below and gently pry up the center of the cover 3 Insert a thumb or finger under the center of the panel and lift the panel out Figure 2 9 Removing the Power Button Panel Reassembly Notes Insert the left end of the panel into the top case and press the panel into place HP Omnibook 6000 6100 Removal and Replacement 2 11 Replacing Small Parts User Replaceable The user can replace the following small parts Table 2 4 Replacing Small Parts User Replaceable Replacement Procedure Cap pointing stick Pull the cap off the pointing stick Bumpers display on display bezel Insert a small flat blade screwdriver under the bumper and pry it loose To replace firmly press the adhesive side of the bumper into the recess On the bottom of the computer loosen the screw in the mini PCI cover the cover retains the screw and remove the cover Cover SDRAM On the bottom of the computer loosen the one or two screws in the SDRAM module cover the cover may retain the screws and remove the cover Covers screw on Cover
119. ta ep Entidad 1 5 Main Status Lights front of computer 1 6 Keyboard Status Liefgen senin eta ete ce rtt er eere e Eie pde terti dts 1 6 erg lei sene sepe eR mein Rm UH iin A 1 7 Omnibook 6000 6100 Specifications nennen 1 9 Omnibook 6000 6100 Accessories oooooooooooo kk 1 12 Functional Structure ices ne dert tede rd t a ba roi eee BRA 1 15 R moval Cross R fer nce s ete Re e Pr ane seh Anakan aka 2 1 Required Equipment diee Re etit tei tei edi s 2 2 R commended Screw TOorques eet en ed UR tto lade ee te endank 2 2 Replacing Small Parts User Replaceable A 2 12 Motherboard and PCA Compatibility esses 2 28 Removing Omnibook Componentz eese nennen eerte 2 34 Scopeof Diagnostic Tools 3 22 teo Eed Cete trei eet et eto Ee 3 5 Troubleshooting Suggestions eene nnne nre nen entrent 3 6 Omnibook Diagnostic Error Codes eese 3 20 POST Terminal Error Beep Codes AAA 3 24 POST MeSSAgeS um ettet aet betta eli Nana 3 25 Sycard PCGtest Command civ tete Man Nan gn Pi dE et be 3 27 BIOS Setup Menus and Parameters oooooooooooooooWoW en ener 3 29 Omnibook Replaceable Parts 4 3 Accessory Replaceable Fans ee ed eee e eei pe nahan 4 8 Part Number Referenzkader EE SEN na dah irte eb detis 4 9 Omnibook 6000 6100 LCD Guidelines A 5 3 Obsolete Repair Parts vergeet e Pen nana e ime inna 5 4 HP Omnibook 6000 6100 V Introduction This manual provides reference inform
120. th a default value in the EEPROM for the ESN This default value will trigger the unit to ask for the ESN upon the first boot If the wrong ESN is stored in the new motherboard s EEPROM if you see the wrong ESN on the boot screen or BIOS setup you must enter the correct ESN manually by using the service utility disk You will need to obtain a passcode from a call center agent to complete this process Service Identification Number Service ID The Service ID is a number that corresponds to an encrypted date of purchase so that the warranty period can be easily determined If possible transfer this number from the old motherboard to the new motherboard using the service utility disk If transfer is not possible then no update is needed and the Service ID should remain 00000 so that a new date is not generated which could cause confusion LCD Settings Omnibook 6000 models only LCD settings int he EEPROM must match the display DIP switch settings on the display interface PCA If the settings in these two locations do not match the display will not work properly The service utility disk can update the settings so they match HP Omnibook 6000 6100 Removal and Replacement 2 31 Replacing the Bottom Case Installation Procedure 1 Install a new Microsoft Product ID label 2 Transfer the old serial number label and install a new overlay or create a new serial number label using the steps below 3 Follow the Reassembly Notes
121. the back end of the keyboard Screw M2 5x6mm Screw M2x13mm OB 6100 OB 6100 jum p om K Screw M2 5x8mm S Screw M2x15mm OB 6000 OB 6000 Screw M2 5x17mm OB 6100 Screws M2 5x6mm 3 Figure 2 11 Removing the Keyboard 5 Raise the back end of the keyboard then lift the keyboard out of the computer Be careful not to pull on the cables connecting the keyboard to the computer 6 Lay the keyboard face down on the top case slightly forward of its normal position Be careful not to pull on the cables 7 Release the pointing stick flex cable narrow from the motherboard and disconnect the keyboard flex cable wide HP Omnibook 6000 6100 Removal and Replacement 2 15 Keyboard and pointing stick flex cables Figure 2 12 Unplugging the Keyboard Cables Reassembly Notes ay the keyboard face down on the top case slightly forward of its normal position then reconnect the keyboard and pointing stick flex cables e Slip the metal tabs on the bottom of the keyboard into their slots in the top case then lower the keyboard into place Caution Do not excessively bend or fold the keyboard cables 2 16 Removal and Replacement HP Omnibook 6000 6100 Removing the Heatsink with Fan HP Authorized Service Providers Only Required Equipment e Small Phillips screwdriver Removal Procedure 1 Unplug the AC adapter if present and remove the battery Remove the secondary battery if o
122. tion gives an overview of the computer s operation Turning the Computer On and Off You can start and stop the computer using its blue sleep button However at certain times you may want to use other methods to start or stop the computer depending on power considerations types of active connections and start up time Table 1 3 Activating Power Modes Power mode To enter this mode To turn on again Standby mode Press blue sleep button Press the blue Saves significant power 0r sleep button to Turns off the display and other components click Start Suspend Windows 95 display your current Maintains current session in SDRAM or Start Shutdown Standby session Restarts quickly Windows 98 and 2000 Restores network connections or Power mode status light is on allow timeout Hibernate mode Press Fn F12 Press the blue Saves maximum power 0r sleep button to Saves current session to disk then shuts down Click Start Shut Down Hibernate restart and restore Restores network connections Windows 2000 your previous Power mode status light is off 0r session allow timeout Shut down off Click Start Shut Down Press the blue Saves maximum power recommended sleep button to Turns off without saving current session 0r restart with a new At startup resets everything starts a new session slide the power button session and restores network connections Power mode status light is off Windows
123. tor Replace the hard disk Replace the motherboard 9602h See Hard Disk Tests at end of table 964C Floppy Disk Tests 0301h Replace the floppy drive Replace the 0304h motherboard 0305h Run Floppy Disk Controller test Make sure the floppy diskette is fully inserted in the drive Check that the drive is properly installed in or connected to the notebook Replace the diskette Replace floppy drive Replace the motherboard 0306h Replace the floppy drive 0307h Run Floppy Disk Controller test Make sure the 030Bh floppy diskette is fully inserted in the drive Check that the drive is properly installed in or connected to the computer Replace the diskette Replace floppy drive Replace the motherboard 030Ch Replace the floppy drive Keyboard Tests 0400h OB 6000 Replace the power supply PCA All 0401h models Replace the motherboard 0410h Check the keyboard flex cable connection 0414h Replace the keyboard OB 6000 Replace the power supply PCA All models Replace the motherboard 0415h Replace the keyboard Replace the display interface PCA OB 6000 Replace the power supply PCA All models Replace the motherboard 0416h Replace the keyboard OB 6000 Replace the 0418h power supply PCA All models Replace the motherboard Code Suggestions Serial Port Tests 0601h For the external loopback test make sure the loopback connector is installed and constructed properly
124. ule 128 MB SODIMM 133 MHz 1818 8503 Yes SDRAM module 128 MB SODIMM 133 MHz 1818 8504 F3257 69002 Yes SDRAM module 64 MB SODIMM 133 MHz 1818 8510 F3257 69001 Yes SDRAM module 256 MB SODIMM 133 MHz 1818 8534 Yes SDRAM module 512 MB SODIMM 133 MHz 1818 8604 F3257 690010 Yes SDRAM module 256MB SODIMM 133 MHz 1818 8635 F3257 69003 Yes Tray docking E F2012 60901 Yes 4 8 Replaceable Parts HP Omnibook 6000 6100 Table 4 3 Part Number Reference Exchange Omnibook User Part Number Part Number Description 6100 6000 Repi 0950 3634 Adapter AC 60 watt Yes 0950 3725 F1660 69110 Drive hard disk 12 GB 9 5 mm Toshiba Yes 0950 3731 Drive hard disk 6 GB 9 5 mm Fujitsu Yes 0950 3732 F1660 69108 Drive hard disk 6 GB 9 5 mm Hitachi Yes 0950 3903 F2072 69108 Drive hard disk 10 GB 9 5 mm Hitachi Yes 0950 3905 F2072 69106 Drive hard disk 5 GB 9 5 mm Fujitsu e Yes 0950 3933 F1660 69111 Drive hard disk 5 GB 9 5 mm IBM e Yes 0950 3934 F1660 69112 Drive hard disk 10 GB 9 5 mm IBM Yes 0950 3936 F2072 69110 Drive hard disk 30 GB 12 5 mm IBM e Yes 0950 3963 F2072 69114 Drive hard disk 5 GB 9 5 mm Hitachi e Yes 0950 3964
125. ules and retry If power status light does not turn on reprogram BIOS replace power supply PCA replace motherboard If power status light turns on but display remains off try external monitor If monitor shows successful boot replace display assembly If monitor shows activity but BIOS does not complete replace display assembly If monitor is blank replace display interface PCA replace display interface replace motherboard If power status light and display turn on BIOS completes but OS does not start from hard disk or from floppy drive replace CPU module then motherboard If OS starts from floppy drive reload hard drive replace hard drive Make sure at least one SDRAM module is installed Does not boot on Check battery level on Battery or contacts battery but boots battery LEDs Motherboard on ac Check battery contacts If available try another battery Does not boot from Make sure the floppy disk is Floppy drive or floppy drive bootable contacts Make sure the floppy drive is Floppy cable installed or connected Motherboard correctly Use BIOS Setup to check the boot order and to make sure that floppy boot is enabled Try using alternate connection with or without floppy cable 3 6 Troubleshooting and Diagnostics HP Omnibook 6000 6100 Symptom Call Center Repair Center Repair Center Suggestions Likely Causes Comments Does not boot from Make sure the
126. und IR page 2 34 Card mini PCI 2 page 2 34 Panel mini PCI page 2 34 Case bottom page 2 22 e Panel power button page 2 11 Case top page 2 20 Panel vent page 2 34 Cover center hinge page 2 34 PCA display interface page 2 34 Cover left corner page 2 12 PCA power supply page 2 34 Cover left hinge page 2 34 PCA motherboard page 2 22 Cover mini PCI page 2 12 PCA volume page 2 34 Cover SDRAM page 2 12 PCA front antenna page 2 34 PCA rear antenna page 2 34 Plug in module page 2 5 e SDRAM module page 2 6 Cover right corner page 2 12 Cover right hinge page 2 34 Covers screw page 2 12 CPU module page 2 19 Socket PCMCIA page 2 34 Display assembly page 2 12 Speaker assembly page 2 28 Doors docking page 2 27 Tray hard disk drive page 2 7 Doors PCMCIA page 2 27 components grounding an electrostatic discharge can damage the Omnibook and its Notes Reassembly steps are the reverse of the removal steps Reassembly notes are included at the end of each section below bes Symbols like this throughout this chapter show approximate full size screw outlines You can use these to verify the sizes of screws before you install them Installing a wrong size screw can damage the unit The symbol at the left represents an M2 5x5mm T head screw HP Omnibook 6000 6100 Removal and Replacement 2 1 Table 2 2
127. ure 2 21 Replacing Motherboard Components Omnibook 6100 Models Omnibook 6000 Models Only 1 If present remove the mini PCI card and mini PCI panel 2 Remove the screw from the display interface PCA and carefully lift the PCA off of the connector underneath 3 Carefully lift the power supply PCA off of the connector underneath 4 Remove the screw from the volume PCA and carefully lift the PCA off of the connector underneath 5 Turn the lock screw one half turn counterclockwise to release the CPU module and remove the CPU module from the motherboard HP Omnibook 6000 6100 Removal and Replacement 2 29 Screw M2 5x4mm a Display interface PCA D se CPU module lock screw V Screws M2x4mm 2 AUS S Power supply PCA ME Screw M2 5x4mm ma Volume PCA Figure 2 22 Replacing Motherboard Components Omnibook 6000 Models Reassembly Procedure All Models 1 Install these components from the old motherboard on the new motherboard display interface PCA speaker assembly Omnibook 6100 models only volume PCA power supply PCA Omnibook 6000 models only CPU module PCMCIA socket mini PCI card 1 if present and mini PCI card 2 if present Omnibook 6100 models only Omnibook 6100 To reattach the display interface PCA to the motherboard you must first disconnect the cable that attaches it to the speaker assembly connect the PCA then slide the speaker assembly underne
128. usual AC adapter configuration Press the system off switch to start the computer from a known state If the computer fails to boot with a clean boot it requires repair If an error message appears confirm the problem using other diagnostic tools Not all POST messages indicate a hardware software or firmware failure some messages are for information only If the BIOS detects a terminal error condition it halts POST after issuing a terminal error beep code see the following table The beep code indicates the POST routine in which the terminal error Occurred Table 3 4 POST Terminal Error Beep Codes Beep Codes POST Description 1 One short beep before boot 1 2 Search for option ROMs 1 2 2 3 BIOS ROM checksum 1 3 1 1 Test DRAM refresh 1 3 1 3 _Test 8742 Keyboard Controller part of power supply PCA 1 3 4 1 RAM failure on address line xxxx 1 3 4 3 RAM failure on data bits xxxx of low byte of memory bus 1 4 1 1 RAM failure on data bits xxxx of high byte of memory bus 2 1 2 3 Check ROM copyright notice 2 2 3 1 Test for unexpected interrupts 1 long 2 short Improper video configuration check display DIP switches replace display po interface PCA or external ROM checksum failure 1 long 5 short Display DIP switches and EEPROM settings do not match check DIP switch settings reprogram EEPROM Omnibook 6000 only Up to four groups of short beeps except as n
129. ved Reproduction adaptation or translation of those programs without prior written permission of Hewlett Packard Co is also prohibited Portions of the programs that control this product may also be copyrighted by Microsoft Corporation SystemSoft Corp Phoenix Technologies Ltd ATI Technologies Inc and Adobe Systems Incorporated See the individual programs for additional copyright notices This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited Microsoft MS DOS and Windows are U S registered trademarks of Microsoft Corporation Pentium and the Intel Inside logo are U S registered trademarks and Celeron and SpeedStep are U S trademarks of Intel Corporation TrackPoint is a U S trademark of International Business Machines Adobe and Acrobat are trademarks of Adobe Systems Incorporated All certifications may not be completed at product introduction Check with your HP reseller for certification status This equipment is subject to FCC rules It will comply with the appropriate FCC rules before final delive

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