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HP OmniBook 900 User's Manual

1. seen eene enne 3 2 Figure 3 2 OmniBook Diagnostic Screens Basic and Advanced sss 3 12 Figure 3 3 Serial and Parallel Loopback Connectors eeseseeeeseeeeeeeeeeeeenennenn 3 14 Ligure 4 L Exploded VOW seir o rp ERR UR e p RR c n 4 2 Figure 4 2 Display Components oi ihtisas tiair iaasa osoik 4 6 Tables Table 1 1 OmniBook 900 Mod ls ennienni epe rto ere rebote ente 1 1 Table 1 2 Product Comparisons iin Re et e ate e e en e dete ies 1 2 Table 1 3 Activatng Power Modes errem er D rehenes 1 4 Table 1 4 Main Status Lights Motherboard eese 1 5 Table 1 5 Keyboard Status Lights Motherboard sese 1 5 Table 1 6 En Hot Keys 2 53 eer eee eir re Rr ot e edo 1 6 Table l 7 System Intetr pts btt Pret perio bereits 1 7 Table 1 8 System Memory ee Ree re e erede erede e or RE Rea 1 7 Table 1 9 System Input Output Addresses 100 3FF essent 1 8 Table I I0 DM A Channels 3 tr en rt er re e du te e ec ed de 1 8 Table 1 11 OmniBook 900 Specifications esses a a a senno 1 9 Table 1 12 OmniBook 900 Accessories essent nennen ener nennen nn 1 11 Table 1 13 Functional Str cture cis iore ede tte eet testet o teret t 1 14 Table 2 1 Removal Cross Reference is d nr eter e eee e de e e dua er e reato tis 2 1 Table 2 2 Required Equipment a Deere Eme Pere P ERE RRUEE ANNE ERR UE 2 2 Table
2. eeee ecce ee eee eee ee eee eese sees sese essseessseeess J L Troubleshooting iter reir trier ner Ue rr gne ev e re nere 3 2 Troubleshooting the Problem rette rape isto ra nete Cre a detras 3 2 Verifying the Repair nri eire ei ee pei eei eee em Eve te eee eed 3 3 Suggestions for Troubleshooting essere enne rennen enne rennennenne 3 4 Diagnostic T00l 2 5 iren oye ite tti rrr tete gei te teg reines 3 12 OmniBook Diagnostic Program eese etenim E A N 3 12 Power On SelF Test us torii ted i tenete ere TP eee ien 3 18 Sycard PCCtest 450 CardBus Card Optional eese 3 21 Desktop Management Interface DMI seseeseseeeeseeseeeeeeeeere tenente nennen 3 22 BIOS Setup Uttltyszsou cadet tire etes te ee EP CAEN UTERE E Dee RI EAD 3 24 4 Replaceable PaEts unueiscoseuiosebbeteevackn tse cob pee Ue se ako boca k ovd un o 2 taioensis a nc r eA ges sasssa aios Gnu 5 Reference Information ssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssessssssssssssssssssssssss Password Removab Poly eiim imer dre Hee i a eie etre 5 1 Hewlett Packard Display Quality Statement sesesseseseeseeeeeeeeneennen nennen 5 2 Obsolete Parts ieri ipe en tere nie erem Ee ED E e HIT ED PETRI 5 5 HP OmniBook 900 iii Figures Figure 1 T OmniBook Front View iiie eite dete een ar een deae de et reni dune 1 3 Figure 1 2 OmniBook Side V
3. Kensington Serial Parallel Video USB Docking Kensington lock slot port port out port port lock slot Figure 1 3 OmniBook Rear View HP OmniBook 900 Product Information 1 3 Turning the OmniBook On and Off On Press the blue power button to turn on the OmniBook e Standby The display turns off automatically if the computer is inactive for about 2 minutes e Suspend Click Start Suspend Windows 95 or Start Shut Down Standby Windows 98 or 2000 or press the blue power button briefly about 1 second to suspend activity when the OmniBook is on When you turn on the computer it resumes your previous work session Closing the lid for more than 2 seconds also suspends the computer Hibernate Press Fn F12 This is like Off except that your current work session is first saved to disk When you turn on the computer it reboots and restores your previous session Off Click Start Shut Down If the OmniBook does not respond press and hold the blue power button until the display shuts down When you turn on the computer it reboots Unsaved data is lost Table 1 3 Activating Power Modes Power Mode To Enter Mode To Turn Back On Standby Press Fn S not Windows 98 Press any key or move Reduced power stopped state Display is off Everything is in a reduced power state Network devices are maintained Your current work session continues at turn on any key or pointer action or 2000 allow time out
4. 900B User OmniBook 900T F1770 60918 F1770 60919 Door HDD 13 Case bottom 13 F1770 60920 F1770 69021 F1770 60921 F1770 69020 LCD module 13 Unipac LCD module 13 LG F1770 60923 Cable display flex 13 LG These drives are the preferred drives at the time of publication Drives shipped in units are subject to change without notice For current information about preferred and approved drives for these products see the latest version of service note HDD 01 T Models called 900T in this manual have no marking in the serial number whereas models called 900B have 900B after the serial number HP OmniBook 900 Replaceable Parts 4 13 5 Reference Information This chapter includes the following reference information e Password removal policy e Display quality statement Password Removal Policy If the user forgets the system password the user calls Technical Support to determine the proper removal procedure The user must provide proof of ownership and the OmniBook must be operated during the procedure The password removal procedure is protected as HP Company Private information There are a restricted number of locations that can perform password removal It may not be disclosed or distributed outside those locations Password removal is strictly controlled Hewlett Packard and authorized support providers must
5. HP OmniBook 900 Removal and Replacement 2 15 Caution OmniBook 900B Follow these precautions while installing the CPU module to prevent damage to the CPU connector e Place the CPU module on the connector carefully Align the arrow on the upper right corner of the CPU module with the matching arrow on the connector e Use only a 4 0 4 5 mm flat blade screwdriver to lock the CPU module e Use only enough force to lock the CPU module The CPU connector may be damaged if too much force is used Install or replace thermal pads on the heatsink that are missing or damaged Removing the Display Assembly HP Authorized Service Providers Only Required Equipment e Small Phillips screwdriver Removal Procedure 1 Unplug the ac adapter if present and remove the battery 2 Remove the keyboard page 2 12 3 Open the display fully and remove the covers from the display hinges Push in at the bottom front of the covers 4 Unplug the display power wires from the motherboard near the right hinge Free the wires from the notch in the top case 5 Remove the two screws from the end of the LCD flex cable and unplug the cable from the motherboard 6 Close the display and turn over the computer 7 Remove the two screws from the back corners of the bottom case 8 Open the display about 90 then lift if off 2 16 Removal and Replacement HP OmniBook 900 Display power cable Screw M2 5x4mm Display flex cable
6. Configures Misc menu AssetTools Parallel Tests Describes Configures Misc menu AssetTools Infrared Tests Describes Configures Misc menu f AssetTools PS 2 port Tests KBD Misc menus USB Testst USB or Describes System menu AssetTools Docking port Tests using docks PCMCIA Tests Tests Describes Misc menu AssetTools AC adapter Status AssetTools Docking Tests ports and Status Configures products internal bus AssetTools CD ROM Tests Tests with boot Describes Configures drive IDE menu CD AssetTools Other plug in Describes modules AssetTools Use an appropriate external device to exercise the port See the help text for the tests in the menu 8 4 Troubleshooting and Diagnostics HP OmniBook 900 If you can t isolate the cause of a problem using the diagnostic tools you can use the suggestions in the following table to help find the problem Table 3 2 Troubleshooting Suggestions Symptom Call Center Repair Center Repair Center Suggestions Likely Causes Comments To help determine likely causes check to see what replaceable modules are involved in the system function and what roles they play See the table on page 1 14 Does not boot on ac or battery Does not boot on battery boots on ac Does not boot from floppy drive Error message such as Invalid System disk or Aut
7. Description Part Number Exchange OmniBook 18 Fan 13 F1770 60917 Foot F1711 60931 Yes 19 Heatsink with thermal pads F1711 60932 19 Heatsink with thermal pads F1769 60902 e 20 Hinge display left right pair F1711 60938 20 Hinge display left right pair 13 F1770 60908 4 Holder business card F1460 60962 IC BIOS F1711 60927 Pees n 21 Insulator bottom case F1711 60963 e 22 Keyboard Canadian 5182 5167 22 Keyboard Danish 5182 5175 e e 22 Keyboard French 5182 5170 22 Keyboard German 5182 5168 22 Keyboard International English 5182 5166 22 Keyboard Italian 5182 5174 22 Keyboard Norwegian 5182 5176 e 22 Keyboard Spanish 5182 5169 22 Keyboard Swedish 5182 5172 Es Keyboard Swiss 5182 5171 22 Keyboard UK English 5182 5173 4 22 Keyboard US English 5182 5165 Label regulatory F1711 60929 e 23 Latch display 12 w stiffener F1711 60979 23 Latch display 13 F1770 60901 e 24 LCD module 12 IBM F1711 60939 F1711 69039 24 LCD module 12 Mitsubishi F1711 60972 F1711 69072 24 LCD module 13 LG F1770 60921 F1770 69021 24 LCD module 13 Unipac F1770 60920 F1770 69020 To Lens infrared F1711 60928 Overlay serial number 7121 7525 Pads thermal set of 2 F1711 60959 Pads
8. On Standby Suspend Hibernate Off OmniBook 2100 Pentium II 233 to 300 MHz or Pentium 233 or 200 MHz 32 MB RAM on motherboard Expandable to 160 192 or 288 MB 13 3 inch TFT XGA display or 12 1 inch TFT or DSTN SVGA display PCI local bus video 128 bit graphics controller with 2 MB internal video RAM Up to 64K colors XGA 16M colors SVGA Zoomed Video enabled Windows 95 Windows 98 or Windows NT 4 0 preinstalled DMI 2 0 HP TopTools 2 6 or 3 0 APM 1 2 ACPI compliant On Standby Suspend Hibernate Off ntel Mobile Pentium Mobile Pentium II or Mobile Pentium III processor This chapter describes e Features and operation below e Specifications page 1 9 Internal design page 1 13 1 2 Product Information HP OmniBook 900 Features and Operation The following three illustrations point out the main external features of the computer They are followed by highlights of the computer s operation For an internal exploded view see page 4 2 Microphone Keyboard status lights Touch pad 4 AC adapter socket ZS External module bay connector PC Card slots PC Card eject buttons Click buttons above and below the touch pad Figure 1 1 OmniBook Front View PS 2 port as System off button A Battery Infrared port Speaker Audio jacks Main status lights Hard disk drive Figure 1 2 OmniBook Side View
9. Resume Time Sets the 24 hour time when the system resumes from Suspend if enabled Auto Suspend on Undock Auto Turn on on Dock _ Sets whether the OmniBook suspends after undocking Sets whether the OmniBook turns on after docking When Lid Closed Enabled Boot Menu Default Removable Device Shows the order of boot devices Move the entries to 1 Removable Device Hard Drive change the order 2 Hard drive CD ROM DVD Drive 3 CD ROM DVD drive Exit Menu Save Changes and Exit Get Default Values Load Previous Values Save Changes Discard Changes and Exit Saves Setup changes exits and reboots Discards Setup changes since last save exits and reboots _Does not affect Security and date time changes Restores default settings stays in Setup Does not affect _ Security and date time settings Discards Setup changes since last save stays in Setup Does _not affect Security and date time changes Saves Setup changes and stays in Setup Security settings are saved when changed T Models called 9001 in this manual have no marking in the serial number whereas models called 900B have 900 B after the serial number 3 26 Troubleshooting and Diagnostics HP OmniBook 900 4 Replaceable Parts This chapter contains an exploded view of the OmniBook and the following lists of parts OmniBook replaceable parts page 4 3 e Assembly component breakout page 4 7 e Ac
10. Screw M2 5x8mm m Figure 2 9 Removing the Display Assembly Reassembly Notes e Fora 12 inch display the flex cable wraps around the post only about 1 2 turn Fora 12 or 13 inch display insert the display power wires into the notch in the top case before installing the hinge cover HP OmniBook 900 Removal and Replacement 2 17 Removing the Top Case HP Authorized Service Providers Only Required Equipment e Small Phillips screwdriver Removal Procedure 1 Unplug the ac adapter if present and remove the battery 2 Remove these additional assemblies e Hard disk drive page 2 6 e Keyboard page 2 12 Display assembly page 2 16 3 Remove the eight screws OmniBook 9007 or six screws and two springs OmniBook 900B from the heatsink and lift off the heatsink Caution Do not spin the fan blade with your finger Pressure on the fan blade can damage the bearings 4 Unplug the microphone cable from the motherboard near the back 5 Unplug the touch pad flex cable from the motherboard near the front 6 On the bottom of the unit remove the five screws 12 inch display or six screws 13 inch display from the front half of the case 7 On the top of the unit remove the three screws along the back of the top case 8 Remove the six screws 12 inch display or five screws 13 inch display holding the top case to the motherboard and bottom case 9 Near the docking connector press down on the inne
11. Bezel display Removal Procedures Additional Steps See figure on page 4 6 Remove the display bezel see page 2 10 Cable display flex 12 inch display Keyboard page 2 12 Display page 2 16 LCD module page 2 10 1 Unsnap the flex cable tube from the display case 2 Remove the screw holding the left hinge arm and release the flex cable grounding strap Reassembly Notes The grounding strap goes between the left hinge arm and the display case It is held by the hinge screw The flex cable wraps around the tube only about 1 2 turn Cable display flex 13 inch display Keyboard page 2 12 1 Remove the left hinge cover 2 Remove the bezel and display case see page 2 10 3 Disconnect the flex cable from the LCD 4 Unplug the flex cable from the motherboard Keyboard page 2 12 1 Remove the right hinge cover 2 Remove the display bezel see page 2 10 3 Unplug the power cable from the LCD module wires 4 Unplug the power cable from the motherboard Reassembly Notes Insert the display power cable into the notch in the top case before installing the hinge cover Case display 12 inch display Keyboard page 2 12 Display page 2 16 LCD module page 2 10 1 Remove the screws holding the hinge arms then lift out the hinges 2 Unsnap the flex cable tube from the display case Lift out the flex cable 3 Remove the two screws holding the display latch
12. F1711 60922 F1769 60910 Case bottom 12 New part requires new top case F1711 60926 F1769 60907 Fan 12 F1711 60937 F1770 60902 Cover hinge left right pair For exchange part numbers see Table 4 4 HP OmniBook 900 Reference Information 5 5 Product Information Removal and Replacement Troubleshooting and Diagnostics Replaceable Parts an bk UC N e Reference Information Part Number F1770 90001 Printed in U S A 12 99
13. Hard drive page 2 6 Keyboard page 2 12 Display page 2 16 Top case page 2 18 Slide the infrared lens out of the bottom case Pads thermal Keyboard page 2 12 1 Remove the eight screws OmniBook 9001 or six screws and two springs OmniBook 900B from the heatsink and lift off the heatsink 2 Install or replace damaged or missing thermal pads on the bottom of the heatsink 3 Clean off the mating surfaces of the CPU module and the large IC next to it Reassembly Notes Install the smaller pad in the recessed area of the same shape Install the larger pad in the middle of the protruding area PCA motherboard Socket PCMCIA Speaker 12 inch display Speaker 13 inch display Support hinge left See page 2 20 Keyboard page 2 12 Hard drive page 2 6 Keyboard page 2 12 Display page 2 16 Top case page 2 18 Hard drive page 2 6 Keyboard page 2 12 Display page 2 16 CPU page 2 14 Top case page 2 18 Motherboard page 2 20 Hard drive page 2 6 Keyboard page 2 12 Display page 2 16 Top case page 2 18 1 Remove the eight screws OmniBook 9001 or six screws and two springs OmniBook 900B from the heatsink and lift off the heatsink 2 Remove the two screws from the right side of the PCMCIA socket 3 Unplug the PCMCIA socket flex cable from the motherboard and slide out the socket 1 Unplug the speaker from the mot
14. Make sure the touch pad is seated properly before installing the support plate Press down on the support plate while sliding it into place Make sure it is held down at the left and right edges Check the action of the click buttons before installing the top case Touch pad Hard drive page 2 6 Keyboard page 2 12 Display page 2 16 Top case page 2 18 1 Remove the screw holding the support plate to the top case 2 Slide the support plate to the side and lift it out 3 Lift out the touch pad and its flex cable Reassembly Notes Make sure the touch pad is seated properly before installing the support plate Press down on the support plate while sliding it into place Make sure it is held down at the left and right edges Check the action of the click buttons before installing the top case Table 2 10 Removing Bottom Case Components Component Removal Procedures Additional Steps See figure on page 4 2 Case bottom See page 2 20 CPU module See page 2 14 Door module bay connector Doors PCMCIA Fan 12 inch display Hard drive page 2 6 Keyboard page 2 12 Display page 2 16 CPU page 2 14 Top case page 2 18 Motherboard page 2 20 Hard drive page 2 6 Keyboard page 2 12 Display page 2 16 Top case page 2 18 Keyboard page 2 12 Fan 13 inch display Hard drive page 2 6 Keyboard page 2 12 Display page 2 16 Top case
15. Motherboard The user must call Technical Support and provide proof of ownership Password removal is restricted to certain sites See page 5 1 Battery capacity often decreases after a year or more Battery does not Check the power source Battery or contacts Check ac adapter charge Check battery contacts If AC adapter Check fan available try another battery Motherboard and ac adapter Fan Check for high ambient temperature and blocked air holes on the side and bottom Do not charge in a small space or on a soft surface Battery indicator is Completely charge and Battery Try cycling the battery inaccurate discharge the battery 2 to 4 Motherboard charge Press F6 during boot Display Dark display no light cycles in the unit Adjust display brightness Press Fn F5 several times Try external monitor Check for very low ambient temperature LCD module backlight LCD flex cable power cable or connections Motherboard to cycle the battery charge If an external monitor displays no image replace the motherboard 3 6 Troubleshooting and Diagnostics HP OmniBook 900 Suggestions Likely Causes Comments Motherboard Erratic display Bright or missing pixels or lines See quality statement on page 5 2 LCD flex cable or connections LCD module LCD module LCD flex cable or connections Make sure the LCD module and flex cable have
16. OB900 NT4 F1760 60944 Recovery CD French OB900 NT4 F1760 60945 Recovery CD Norwegian OB900 NT4 F1760 60946 Recovery CD Swedish OB900 NT4 A F1760 60947 Recovery CD Finnish OB900 NT4 e F1760 60948 Recovery CD Danish OB900 NT4 F1760 60949 Recovery CD Italian OB900 NT4 e F1760 60950 Recovery CD Czechoslovakia OB900 NT4 F1769 60902 Heatsink with thermal pads F1769 60904 Spring Heatsink F1769 60906 Speaker 12 HP OmniBook 900 Replaceable Parts 4 11 Part Number Exchange Description User OmniBook Part Number Repl 900B 900T F1769 60907 Fan 12 F1769 60908 F1769 69008 PCA Motherboard F1769 60909 Support CPU F1769 60910 Case bottom 12 F1769 6091 1 Pads thermal set of 2 e F1769 60912 Standoff M2 hex CPU F1769 60913 Cable display flex 12 Mitsubishi e e F1769 60932 Recovery CD Chinese W95 98 F1769 60933 Recovery CD French W95 98 F1769 60934 Recovery CD Greek W95 98 F1769 60935 Recovery CD Turkish W95 98 F1769 60936 Recovery CD English W95 98 F1769 60937 Recovery CD German W95 98 F1769 60938 Recovery CD Spanish W95 98 F1769 60939 Recovery CD Norwegian W95 98 F1769 60940 Recovery
17. RAM board Changeable RAM Battery Motherboard AC adapter Power storage AC adapter socket power switch lid switch system off switch power supply power control circuitry AC to DC converter Display Motherboard Display graphics controller PCMCIA zoomed video controller video RAM power converter for backlight LCD module Display output backlight Hard disk Motherboard Hard disk controller Hard disk drive Hard disk mechanism Floppy drive Motherboard Floppy disk controller Floppy disk module Floppy disk mechanism Keyboard Motherboard Keyboard controller BIOS IC Keyboard BIOS Keyboard Key switches Motherboard BIOS IC Keyboard Top case Keyboard controller pointing stick controller PS 2 output Keyboard BIOS Pointing stick sensor Touch pad sensor controller PS 2 output Audio Motherboard Audio controller audio decoder speaker amplifier headphone amplifier zoomed video controller external audio jacks microphone Speaker Speaker mixed left and right channels Status Motherboard Keyboard controller main LEDs keyboard LEDs Serial Motherboard I O controller serial connector Parallel Motherboard I O controller parallel connector Infrared Motherboard I O controller infrared transmitter receiver PS 2 port Motherboard Keyboard controller PS 2 processor PS 2 connector USB Motherboard Bus controller South B
18. Reboot the computer Try the card in the other slot or in another computer Check the OmniBook website for installation instructions page vi Download current drivers from the card manufacturer s website AC adapter lees ee ee ee ee a eed Does not power the Try another ac adapter if AC adapter The ac adapter is not OmniBook available Motherboard repairable it must be replaced Miscellaneous Clock loses time Plug in ac adapter for 24 Motherboard Charge backup battery hours to charge backup battery Computer gets hot It is normal for the computer Fan Check the fan Do not press to get hot Thermal connections or spin the blade with your Make sure the air holes in the Heatsink damage finger side and bottom are clear Check for proper contact Make sure computer is not between heatsink thermal resting on a soft surface pads CPU and Northbridge DOS games and other IC programs that drive CPU usage toward 10096 can contribute 3 10 Troubleshooting and Diagnostics HP OmniBook 900 Symptom Call Center Repair Center Repair Center Suggestions Likely Causes Comments Computer pauses or runs sluggishly May be normal Windows behavior background processing can affect response time If the hard disk has spun down to conserve power it can take several seconds to spin up You can hear this You can run BIOS Setup and change the hard disk time out to match the Suspend time ou
19. ensure with written evidence that the OmniBook being cleansed is actually in the possession of the unit s actual and current owner This requires a sales receipt showing the unit serial number and owner s name or a written statement from the owner attesting that he or she is the owner of the unit The statement can be a fax copy of the document The fact that the unit is in the hands of an HP representative on behalf of the customer is not evidence of ownership In addition HP will not remove the password of a unit for any non owner even if it is requested by law enforcement agencies If you receive such a request you should notify management and HP Corporate Legal immediately These requests may require a court order prior to our participation Further the entity removing the password must log the name serial number and date of the removal and file the written backup with the log The log and backup are subject to standard record retention process and review The final issue relating to removal of passwords is that HP cannot provide information to users that would assist them in improperly removing a password and opening a unit HP OmniBook 900 Reference Information 5 1 Hewlett Packard Display Quality Statement TFT display manufacturing is a high precision but imperfect technology and manufacturers cannot currently produce large displays that are cosmetically perfect Most if not all TFT displays will exhibit some level of cos
20. thermal set of 2 F1769 60911 25 PCA motherboard F1711 60925 F1711 69025 F 25 PCA Motherboard F1769 60908 F1769 69008 26 Screw M1 4x4mm tapping F1711 60934 27 Screw M2x5mm F1443 60921 28 Screw M2 5x4mm F1460 60990 Yes 29 Screw M2 5x5mm F1460 60984 Yes 30 Screw M2 5x8mm F1440 60987 31 Screw M3x4mm F1629 60911 32 Screw M3x6mm F1580 60956 33 Socket PCMCIA F1711 60924 Ag F T Spacer LCD back F1711 60974 R R 34 Speaker with foam pads F1711 60923 34 Speaker 12 F1769 60906 i 4 4 Replaceable Parts HP OmniBook 900 Description Part Number Exchange OmniBook Part Number 34 Speaker 13 F1770 60916 41 Spring Heatsink F1769 60904 35 Standoff M2x9mm hex CPU F1711 60935 35 Standoff M2 hex CPU F1769 60912 Standoff 4 11258 2 docking F1391 60953 ET Standoff 4 40UNC hex I O F1711 60936 n 42 Support CPU F1769 60909 E 36 Support hinge left 12 F1711 60910 R 36 Support hinge left 13 F1770 60914 xg 37 Support hinge right 12 F1711 60911 R 37 Support hinge right 13 F1770 60915 mn 38 Support touch pad F1711 60960 Tape Kapton roll F1391 60963 39 Touch pad with cable F1711 60921 gt See Table 4 2 for components These hard drives are the preferred drives at the time of pub
21. up to 1280x1024x256 colors or up to 1600x1200x64K colors for Omnibook 900B Refresh rate 60 to 85 Hz PS 2 keyboard mouse 4 Mbps IrDA compliant infrared port One Type III or two Type II 16 32 bit PC Card slots 3 3 and 5 V support CardBus enabled External plug in module bay for accessory modules Optional port replicator mini dock and docking system Microsoft Windows 95 Windows 98 or Windows NT 4 0 Windows 95 Windows 98 compatible Plug and Play Windows NT 4 0 and PC Card Plug and Play Advanced Power Management APM DMI with HP TopTools Adobe Acrobat Reader Agat Tioman for HP Hot Swap DiagTools VirusScan Online Reference Guide OmniBook Recovery CD included Centralized worldwide BIOS and driver update service User and administrator passwords System hard drive and docking passwords PC identification displayed at boot DMl accessible electronic serial number Kensington MicroSaver lock slot Environmental Limits Major ICs Operating temperature 5 to 35 C 41 to 95 F Operating humidity 20 to 90 percent RH 5 to 35 C Storage temperature 20 to 50 C 4 to 122 F OmniBook 9001 CPU Intel Mobile Pentium Il Performance Enhanced PE processor South Bridge PIIXAE Video NeoMagic MagicGraph NM2200 NMG5 Audio NeoMagic MagicGraph NM2200 NMG5 and NeoMagic Audio NMA2 CardBus TI PCI 1225 Keyboard controller National PC87570 Super I O SMC 769 O
22. 8 mm long 3 5 4 0 3 0 3 4 M3 4 0 4 5 3 4 3 9 except those in next line M3 2 0 2 5 1 7 2 2 for HDD case 2 2 Removal and Replacement HP OmniBook 900 Removing the Battery User Replaceable Required Equipment e None Removal Procedure 1 Unplug the ac adapter if present 2 Slide the battery s front panel to the right 3 Pull the battery out of the bay Figure 2 1 Removing the Battery HP OmniBook 900 Removal and Replacement 2 3 Reassembly Notes e f you are installing a new battery first snap the correct panel onto the front of the battery For a 12 inch display use the flat battery panel for a 13 inch display use the curved battery panel To remove a panel slide it open then twist the upper edge of the panel off the battery Figure 2 2 Installing a Battery Panel e Make sure the front panel of the battery is open before inserting the battery 2 4 Removal and Replacement HP OmniBook 900 Removing a RAM Board User Replaceable Table 2 4 RAM Board Replacement Part Numbers Description Part Number Exchange ee Part Number 900B Set RAM board 32MB PC100 SODIMM 1818 7950 RAM board 64MB PC100 SODIMM 1818 7951 F1660 69103 RAM board 128MB PC100 SODIMM 1818 7952 F1660 69104 Caution Handle the RAM board only by its edges and provide proper grounding Otherwise you may damage the board due to electrostatic discharge Requ
23. 80001 Drive DVD module Yes e F1706 60901 Charger battery external Yes e e F1711 60901 Assembly external module bay Yes o F1711 60904 Case HDD kit Yes F1711 60905 Door HDD 12 Yes o F1711 60910 Support hinge left 12 e e F1711 60911 Support hinge right 12 n F1711 60913 Bumper display upper Yes e F 1711 60914 Cover display screw lower Yes o e F1711 60915 Bezel display 12 i F1711 60918 Cable display flex 12 IBM e F1711 60919 Cable display power 12 F1711 60921 Touch pad with cable F1711 60923 Speaker with foam pads F1711 60924 Socket PCMCIA F1711 60925 F1711 69025 PCA motherboard e F1711 60927 IC BIOS F1711 60928 Lens infrared e e F1711 60929 Label regulatory e F1711 60931 Foot Yes F1711 60932 Heatsink with thermal pads 4 10 Replaceable Parts HP OmniBook 900 Part Number Exchange Description User OmniBook Part Number Repl 900B 900T F1711 60934 Screw M1 4x4mm tapping F1711 60935 Standoff M2x9mm hex CPU F1711 60936 Standoff 4 40UNC hex I O F1711 60938 Hinge display left right pair 12 n F1711 60939 F1711 69039 LCD m
24. Drivers Click button doesn t Touch pad Work Top case Motherboard Touch pad io e e a E HERR Check settings in Control Panel Check pointing stick settings in Control Panel The IBM TrackPoint driver can redefine touch pad operation Check that the touch pad is enabled in BIOS Setup If installed remove IBM General problems Special TouchPad Touch pad or top case Motherboard Touch pad or top driver features not TrackPoint support using case working Add Remove Program then Motherboard in Mouse Properties select the standard PS 2 mouse Disable the pointing stick in BIOS Setup enable the touch pad Run Setup exe from the touch pad subdirectory under Omnibook Drivers Click button doesn t Touch pad work Top case Motherboard 3 8 Troubleshooting and Diagnostics HP OmniBook 900 Symptom Call Center Repair Center Repair Center Suggestions Likely Causes Comments Sound does not Check settings in BIOS Speaker Check operation using play Setup Motherboard headphones or external Increase sound volume speakers Fn UP and software controls Check whether mute is active Fn F7 and software controls Check for sound resource conflicts in Device Manager Windows 95 98 or Administrative Tools or Control Panel System Windows NT Sound does not Check settings in BIOS Top case Check operation using record Setup microphone external microphone Check software controls for M
25. If you insert the IC backward the IC or motherboard could be damaged Press down firmly on the IC with your thumb to ensure a proper connection Fold the keyboard back into place Slip its front tabs into the slots then snap the back edge into place e Push the keyboard toward the back as you tighten the two screws This helps engage the tab at the back center of the keyboard e Reprogram the IC by programming the BIOS see the note above HP OmniBook 900 Removal and Replacement 2 25 Removing Other Components HP Authorized Service Providers Only Required Equipment Small Phillips screwdriver Pointed knife or probe for display components Small flat blade screwdriver for display components 4 0 4 5 mm flat blade screwdriver for OmniBook 900B CPU only Fine Phillips screwdriver for display latch only 4 mm thin wall hex driver or 5 32 inch for bottom case components Small plastic blade for prying such as an angled plastic tweezers for bottom case components Removal Procedure 1 Unplug the ac adapter if present and remove the battery 2 Remove the additional assemblies and follow the special steps indicated in the tables below Components are separated into these groups e Display components page 2 27 Top case components page 2 28 e Bottom case components page 2 28 2 26 Removal and Replacement HP OmniBook 900 Table 2 8 Removing Display Components Component
26. POST loads default values and offers to run Setup If the failure was caused by incorrect values and they are not corrected the next boot will likely fail This error is cleared the next time the system is booted 0281 Memory Size found by POST differed from CMOS Memory size found by POST differed from CMOS 02B0 Diskette drive A error 02B1 Diskette drive B error Drive A or B is present but fails the BIOS POST diskette tests Check to see that the drive is defined with the proper diskette type in Setup and that the diskette drive is attached correctly 02B2 Incorrect Drive A type run SETUP Type of floppy drive A not correctly identified in Setup 02B3 Incorrect Drive B type run SETUP Type of floppy drive B not correctly identified in Setup 02D0 System cache error Cache disabled RAM cache failed and BIOS disabled the cache On older boards check the cache jumpers You may have to replace the cache See your dealer A disabled cache slows system performance considerably 02F0 CPU ID CPU socket number for Multi Processor error 02F4 EISA CMOS not writeable ServerBIOS2 test error Cannot write to EISA CMOS 02F5 DMA Test Failed ServerBIOS2 test error Cannot write to extended DMA Direct Memory Access registers 02F6 Software NMI Failed ServerBIOS2 test error Cannot generate software NMI Non Maskable Interrupt 02F7 Fail Safe Timer NMI Failed ServerBIOS 2 test error Fail Safe
27. and LEFT arrow keys to move among menus Press the DOWN and UP arrow keys to move among parameters in a menu Press F5 or F6 to move through values for the current parameter Press ENTER to change a setting See the table below for more information 4 After you select the options you want press F10 or use the Exit menu to exit the BIOS Setup utility If the settings cause a conflict between devices during reboot the system prompts you to run BIOS Setup and the conflicting settings are marked Table 3 6 BIOS Setup Menus and Parameters Main Menu _ Default Language Sets the language for this utility and BIOS messages _ English BIOS Revision Shows the current BIOS version Detected _ automatically System Time Sets the time using 24 hour format Values set take effect immediately System Date Sets the date using mm dd yy English or dd mm yy format __ Floppy Drive Sets the floppy drive type Detected and set _ automatically Internal Hard Disk Sets the hard disk drive type and various parameters Detected and set _ automatically Quiet Boot When enabled hides summary of power on self test and Enabled messages during boot Video Display Device Sets whether the built in and external display signals Auto automatically switch when an external display is detected or whether both signals are active Pressing Fn F5 temporarily switches displays l Video Expansion Sets whether the video image expands to fill the display in Disabled lower resolutio
28. on the motherboard Table 1 4 Main Status Lights Motherboard Id t g Meaning Power mode Steady green light OmniBook is running On mode Steady orange light OmniBook is suspended Suspend or Standby mode No light OmniBook is off Off or Hibernate mode Green and orange lights OmniBook failed when resuming requires reset Drive access Green light OmniBook is accessing the hard disk drive or a drive in the external module bay g LI Ll Charging Steady green light AC adapter is connected battery is full or stopped charging Blinking green light AC adapter is connected battery is charging No light AC adapter is not connected or battery is not present The keyboard status lights located above the keyboard indicate the states of the keyboard locks These lights are on the motherboard Table 1 5 Keyboard Status Lights Motherboard A i 16 Meaning C111 Caps Lock Caps Lock is active Keypad Lock The embedded keypad is active Fn F8 or Fn held down Num Lock must also be on for the numeric keys otherwise cursor control is active CO L1 BL Num Lock Num Lock is active Keypad Lock must also be on to use the embedded keypad CIC LE Scroll Lock Scroll Lock is active In addition the battery module has five lights that indicate its charge level To view the lights you have to remove the battery and press the pad on the back next to the connector The number of lights t
29. serial number Required Equipment e Small Phillips screwdriver e Small flat blade screwdriver Pointed knife or probe Removal Procedure 1 Unplug the ac adapter if present and remove the battery 2 On the display bezel remove the two upper bumpers and two lower screw covers using a pointed knife or probe then remove the four screws 3 Along the top of the display pull the bezel upward toward the edge of the case until the snaps release 4 Starting at the top corners repeat along the left and right sides pulling outward to release the left and right edges 5 Lift the top of the bezel away from the case about 7 cm 3 inches The snaps along the bottom of the bezel should release 6 On the edge of the LCD module unplug the LCD power wires from the power cable 2 10 Removal and Replacement HP OmniBook 900 7 For a 12 inch display remove the LCD module a Remove the four screws holding the LCD module b Lift up the right edge of the LCD module about 90 c Usingasmall flat blade screwdriver insert the tip under the narrow end of the flex cable connector not the wide end and twist the screwdriver to release the connector from the LCD module 8 For a 13 inch display remove the LCD module a Close but don t latch the display then lift off the display case b Loosen and then pull the flex cable out of the connector c X Remove four screws two each on the right and left edges of
30. soon Back up data and USB Port Test replace the hard disk 9006h Make sure a USB device is connected to the 9603h Rerun the hard disk test port you are testing Select the correct speed 9604h Reformat the hard disk If necessary recreate for the device Replace the motherboard or the Hibernate partition then run FDISK to dock component if applicable partition the hard disk IR Tests FIR enabled undocked 9605h For a computer that does not give an F10 9002h Reboot the computer Replace the prompt at boot old Hibernate partition or that motherboard has a non Windows operating system this 9007h Reboot the computer Run BIOS Setup and error may not indicate a failure Otherwise 9008h restore default settings Replace the reformat the hard disk If necessary recreate motherboard the Hibernate partition then run FDISK to M partition the hard disk 9009h Do not run this test in Windows For the one a ey pase UN Sg TET PT unit test replace the motherboard For the two 9606h Reformat the hard disk If necessary recreate unit test make s re the IF ports on the the Hibernate partition then run FDISK to reflector and test computers are lined up partition the hard disk replace the motherboard 9607h Back up data then reformat the hard disk Replace the hard disk HP OmniBook 900 Troubleshooting and Diagnostics 3 17 Power On Self Test Not
31. the CPU assembly see the precautions under Reassembly Notes 5 For the OmniBook 900B insert the flat blade screwdriver into the release slot of the CPU socket and then turn the screwdriver counter clockwise approximately 10 degrees until the CPU module is free Note D ote Do not put screws Screw M2x5mm 8 in these two holes T b I Screw M2x5mm 6 Heatsink OmniBook 9001 CPU module Spring insert D eer under heatpipe Heatsink OmniBook 900B Note OmniBook 900 CPU 39module and motherboard 5 shown Details differ for OmniBook 900B CPU connector Figure 2 8 Removing the CPU Module Reassembly Notes Caution OmniBook 900 Follow these precautions while installing the CPU module to prevent damage to the CPU connector e Place the CPU module on the connector carefully Use the screw holes as a guide e Place your fingers on top of the CPU module above the left and right ends of the connector Do not push at other locations e Press firmly at the left end while holding down the right until the left engages Then press down the right down while holding the left e Press firmly until the CPU module seats in the connector you should feel a slight click Install or replace thermal pads on the heatsink that are missing or damaged Do not install screws in the middle area of the heatsink The only screws in the CPU area are at the four corners of the CPU module
32. then lift out the latch Reassembly Notes Install the display latch and other components into the new display case Case display Cable display power 13 inch display Keyboard page 2 12 1 Remove the bezel and display case see page 2 10 2 Remove the two screws holding the display latch then lift out the latch Reassembly Notes Install the display latch and other components into the new display case Hinge Latch display LCD module Keyboard page 2 12 Display page 2 16 See page 2 10 1 Remove the display bezel see page 2 10 2 12 inch display Remove the screw holding the hinge arm then lift out the hinge 13 inch display Remove the two screws securing the hinge arm to the LCD module Reassembly Notes 12 inch display Insert the hinge fully into the case before installing the screw 1 Remove the display bezel see page 2 10 2 Remove the two screws holding the latch then lift out the latch HP OmniBook 900 Removal and Replacement 2 27 Table 2 9 Removing Top Case Components Component Removal Procedures Additional Steps See figure on page 4 2 Case top See page 2 18 Keyboard See page 2 12 Support touch pad Hard drive page 2 6 Keyboard page 2 12 Display page 2 16 Top case page 2 18 1 Remove the screw holding the support plate to the top case 2 Slide the support plate to the side and lift it out Reassembly Notes
33. 05A Lithium ion battery F1706A Battery charger external modem PC Card by Xircom 8120 6312 Replacement power cord Australia e e e e 8120 6313 Replacement power cord U S Canada Taiwan 8120 6314 Replacement power cord Europe 8120 6316 Replacement power cord Japan 8120 6317 Replacement power cord India South Africa 8120 8367 Replacement power cord Argentina 8120 8373 Replacement power cord People s Republic of China 8120 8452 Replacement power cord Chile 8120 8699 Replacement power cord Hong Kong Singapore U K Adapters F1469A PS 2 Y adapter e e e e PC Cards F1623A 10 100 Mbps Ethernet 56 Kbps modem PC e Card by Xircom F1625A 56 Kbps global modem PC Card by Xircom e e e e F1626A 10 100 Mbps Ethernet PC Card by 3Com e F1627A 56 Kbps US modem PC Card by Xircom e e e e F1643A Realport 10 100 Mbps Ethernet 56 Kbps e e HP OmniBook 900 Product Information 1 11 Accessory Description OmniBook Compatibility 900B 900T 4150 2100 7100 F1761B MPEG DVD decoder PC Card e e TCM3C589 10 Mbps Ethernet PC Card by 3Com e IN e e Docks F1451A Port replicator tray page 4 7 e e e F1452A Mini dock tray page 4 7 e e e F1453A Monitor stand short for F1451A and F1452A e e e e F1468A Docking module bay adapter e e F1477A Docking system and monitor stand tall tray e e e page 4 7 T Models cal
34. 2 3 Recommended Screw Torques eese rennen eterne 2 2 Table 2 4 RAM Board Replacement Part Numbers eese eene 2 5 Table 2 5 Hard Disk Drive Replacement Part Numbers eese 2 6 Table 2 6 Replacing Small Parts User Replaceable esee 2 9 Table 2 7 Display Component Compatibility eese 2 10 Table 2 8 Removing Display Components sss 2 27 Table 3sL Scope of Diagnostic Tools seu e ete teet emerit EESE a ta ieas 3 4 Table 3 2 Troubleshooting Suggestions essent eene eerte entree 3 5 Table 3 3 OmniBook Diagnostic Error Codes cee esceeeeesecseceecesecsecsecesessessesseseaeeaeeeeeesaes 3 14 HP OmniBook 900 Table 3 4 POST Terminal Error Beep Codes eese 3 18 Fable 3 5 POST MeSSagess s ett dite ee o HP TED Dy ED t PG PEE 3 18 Table 3 6 BIOS Setup Menus and Parameters essent eerte 3 24 Table 4 1 OmniBook Replaceable Parts miiti iensen niian nennen 4 3 Table 4 2 Assembly Component Breakdown eese ennt 4 7 Table 4 3 Accessory Replaceable Parts sessi nne rete 4 7 Table 4 4 Part Number Reference x Rte einer tero tret es Rer bene 4 9 Table 5 1 OmniBook 900 LCD Guidelines TFT nene 5 3 Table 5 2 Obsolete Repait P rts ihe Ie ete ee ed re tete ni ete re ee sU Ra 5 5 HP OmniBook 900 V Introduction This service m
35. 2 inch If necessary grind the sides of a standard driver Removal Procedure 1 Unplug the ac adapter if present and remove the battery 2 Remove these additional assemblies e Hard disk drive page 2 6 e Keyboard page 2 12 Display assembly page 2 16 CPU module page 2 14 Top case page 2 18 3 Remove the screw holding the right hinge support near the back right corner then lift out the support Remove the screw holding the front left corner of the motherboard Unplug the speaker wire from the front of the motherboard Unplug the fan wire from the left side of the motherboard Remove the two screws from the PCMCIA socket Unplug the PCMCIA socket flex cable from the motherboard and lift out the socket O WN ON tA A Remove the four hex standoffs in the CPU area 2 20 Removal and Replacement HP OmniBook 900 10 Lift the front of the motherboard about 7 cm 3 inches then slide the motherboard forward until it comes out of the bottom case v Screw M2 5x4mm T l l I Standoff M2 P ES PCMCIA socket Did Motherboard Screw M2 5x8mm j P Right hinge support Screw M2 5x4mm VL I m Mylar insulator Bottom case CPU support OB 900B only Infrared lens Speaker cable Fan cable P k Fan Speaker Figure 2 11 Removing the Motherboard Hard drive door HP OmniBook 900 Removal and Replacement 2 21 Reassembly Notes Note I
36. 3 Note that the serial and parallel port tests are more thorough if you connect a loop back connector to the port before running the test for that port See the wiring diagrams below 13 These connections are not used Diodes are 1N4004 or equivalent IF21A Vr21V 91A Vg230 400V 14 Figure 3 3 Serial and Parallel Loopback Connectors Interpreting the Results The following table lists test groups error codes and suggestions for follow up actions Consider these suggestions in combination with other troubleshooting information Table 3 3 OmniBook Diagnostic Error Codes Code Suggestions 008Ah Replace the motherboard 0090h Replace the BIOS IC Replace the 009Eh__ motherboard 009Fh Insufficient DOS memory Load fewer device drivers 00A0h No repair ESCD not supported 00A1h Replace the BIOS IC Replace the motherboard 00A2h No repair ESCD not supported LO0ASh 00A4h Replace the BIOS IC 00A5h No repair ESCD not supported 00A6h 00A7h Replace the BIOS IC Replace the motherboard 00COh Replace the CPU module 00CCh OOFFh Rerun the test Possible diagnostic programming error Memory Tests The addresses below are absolute 32 bit addresses These addresses are not in the segment offset format Code Suggestions System Tests 0001h Reseat or replace the CPU
37. 5mm e HP OmniBook 900 Replaceable Parts 4 9 Part Number Exchange Description User OmniBook Part Number Repl 900B 9001 F1451 60901 Port replicator Yes F1452 60901 Mini dock Yes F1452 60909 Tray standard D OB900 Yes e F1453 60901 Monitor stand short Yes F1455 80003 Adapter auto airline 75W Yes o F1460 60962 Holder business card e e F1460 60984 Screw M2 5x5mm Yes e F1460 60990 Screw M2 5x4mm Yes F1462 60901 OmniBook Performance 98 Group training kit F1462 60929 Part Return Kit for US only Yes F1465 60902 Card PC MPEG Yes F1465 60903 CD DVD player MPEG Yes e F1465 60904 Cable MPEG PC card Yes F1468 60901 Adapter docking module bay Yes e e F1469 80001 Adapter PS 2 Y Yes F1470 80001 Drive LS 120 module Yes F1472 80001 Drive floppy disk module no cable Yes o F1473 80003 Cable external FDD Yes e e F1474 80001 Drive CD ROM module Yes e F1477 60936 Monitor stand tall Yes e e F 1477 60958 Tray docking D OB900 Yes o F1580 60956 Screw M3x6mm e F1629 60911 Screw M3x4mm F1642 12001 Software CD Mediamatic MPEG SW F1653
38. 60 69103 Yes me e Yes e e RAM board 128MB PC100 SODIMM Tray docking D OB900 with docking system 1818 7952 F1660 69104 Yes o R F1477 60958 Yes Tray standard D OB900 with port replicator mini dock F1452 60909 Yes 4 8 Replaceable Parts HP OmniBook 900 Table 4 4 Part Number Reference Part Number Exchange Description User OmniBook Part Number Repl 900B 900T 0950 2790 Adapter ac 60W Yes 0950 3409 F1711 69100 Drive hard disk 4 3GB 9 5mm IBM Yes e 0950 3410 F1386 69102 Drive hard disk 4 3GB 8 45mm Toshiba Yes 0950 3442 F1711 69101 Drive hard disk 6 4GB 9 5mm IBM Yes e 0950 3634 Adapter ac 60W Yes 0950 3710 F1711 69106 Drive hard disk 6 0GB 9 5mm IBM Yes 0950 3711 F1660 69105 Drive hard disk 12GB 9 5mm IBM Yes 1818 7950 RAM board 32MB PC100 SODIMM Yes e e 1818 7951 F1660 69103 RAM board 64MB PC100 SODIMM Yes 1818 7952 F1660 69104 RAM board 128MB PC100 SODIMM Yes e e 1821 4833 F1711 69103 CPU 300MHz Pentium II mini cartridge 1821 4834 F1711 69104 CPU 366MHz Pentium II mini cartridge 1821 5317 F1711 69105 C
39. 701h For the external loopback test make sure the ATAPI Removable Tests LS 120 loopback connector is installed and constructed properly For the external or internal loopback OFO1h Connect the LS 120 drive an rerun the test test replace the motherboard OFO2h Rerun the test Insert a different disk in the LS 0702h For DiagTools 2 2 replace motherboard For OFO3h 120 drive Check the connectors on the LS 120 earlier version no repair printer test not drive external module bay and motherboard supported Replace the LS 120 drive 0703h Run BIOS Setup and disable ECP for the OF04h Replace the LS 120 drive parallel port then rerun the test Replace the OFOSh motherboard OFO6h Rerun the test Insert a different disk in the LS 0704h Replace the motherboard 120 drive Check the connectors on the LS 120 0706h drive external module bay and motherboard o707h Connect the loopback connector FoFom m me Sz ake 0708h Replace the motherboard i i nopiace te be IVe j Audio Test OFO8h Rerun the test Insert a different disk in the LS ESLOIORKES US 120 drive Check the connectors on the LS 120 0801h If this error also occurs for an external drive external module bay and motherboard 08C2h headphone replace the motherboard Replace the LS 120 drive Otherwise check the speaker connection OFO9h Replace the LS 120 drive replace the speaker If it occurs only for an l external headphone replace the mother
40. After installing the IC you must reprogram it Hewlett Packard prefers that you program the IC with the latest BIOS You can download it from the OmniBook website see page vi follow the directions provided Required Equipment e Small Phillips screwdriver IC PLCC removal tool similar to OK Industries EX 5 Removal Procedure Caution Remove all power before removing or installing the BIOS IC Otherwise the IC could be damaged 1 Unplug the ac adapter if present and remove the battery 2 Put your finger above the F8 key and slide the keyboard screw cover to the left about 3 mm 1 8 inch then lift off the cover 3 Remove the two screws holding the keyboard above the F1 and HOME keys If your screwdriver has a fat shaft protect or remove the right hinge cover 4 Lift up the keyboard tab above the F1 key about 10 mm 1 2 inch then free the snap at the center of the back edge 5 Slide the keyboard toward the display about 5 mm 1 4 inch then fold the keyboard forward onto the front of the top case Warning Do not touch the heatsink until it has cooled It could be hot if the computer was running recently 6 Use an IC removal tool to remove the BIOS IC from its socket 2 24 Removal and Replacement HP OmniBook 900 E o N m IC removal tool Figure 2 14 Removing the BIOS IC Reassembly Notes Caution e Align the IC with the slot in the socket The IC is keyed to fit correctly
41. Book reboots when you exit the program so drivers can be loaded Creating a Diagnostic Floppy Disk If you need a diagnostic floppy disk insert a formatted floppy disk in the floppy drive and do one of the following Check the Dmi Hpdiags directory If diaginst is in this directory run it If TopTools is installed check whether the DiagTools page can create the disk e On any computer with World Wide Web access download the diagnostic software package from the OmniBook website see page vi then follow the instructions 3 12 Troubleshooting and Diagnostics HP OmniBook 900 Running the Diagnostic Test 1 If you re using a diagnostic floppy disk insert it in the floppy drive or press F10 in the next step Reboot the OmniBook 3 Go through the first several screens 4 When the hardware detection finishes check the list of detected hardware The following information and devices should be listed if applicable Product name Cache memory Graphics adapter Processor type Main memory Serial ports OB 9007 BIOS version IDE drives Parallel port OB 9007 Serial number Audio device Note If a device is not detected or fails its test below it may be configured incorrectly in the BIOS Setup utility page 3 24 You can confirm the problem by running BIOS Setup and checking the settings 3 6 Run the basic test Press F2 to start the basic hardware test If you intend to exit without running advanced te
42. CD Swedish W95 98 F1769 60941 Recovery CD Finnish W95 98 F1769 60942 Recovery CD Danish W95 98 F1769 60943 Recovery CD Italian W95 98 F1769 60944 Recovery CD Czechoslovakia W95 98 F1769 60945 Recovery CD French NT4 e F1769 60948 Recovery CD English NT4 F1769 60949 Recovery CD German NT4 F1769 60950 Recovery CD Spanish NT4 F1769 60951 Recovery CD Norwegian NT4 e F1769 60952 Recovery CD Swedish NT4 F1769 60953 Recovery CD Finnish NT4 F1769 60954 Recovery CD Danish NTA i F1769 60955 Recovery CD Italian NT4 F1769 60956 Recovery CD Czechoslovakia NT4 F1769 60960 Case top 12 F1770 60901 Latch display 13 F1770 60902 Cover hinge left right pair Yes F1770 60903 Cover keyboard screw Yes o e F1770 60904 Battery panels set of two Yes e F1770 60905 Battery w panel set Yes o F1770 60906 Bezel display 13 F1770 60907 Case display 13 F1770 60908 Hinge display left right pair 13 e F1770 60910 Cable display flex 13 Unipac F1770 60912 Cable display power 13 F1770 60913 Case top 13 F1770 60914 Support hinge left 13 F1770 60915 Support hinge right 13 F1770 60916 Speaker 13 4 12 Replaceable Parts HP OmniBook 900 Part Number F1770 60917 Exchange Part Number Description Fan 13 Repl
43. DA oia HP OmniBook 900 Service Manual Notice In a continuing effort to improve the quality of our products technical and environmental information in this document is subject to change without notice This manual and any examples contained herein are provided as is and are subject to change without notice Hewlett Packard Company makes no warranty of any kind with regard to this manual including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard Co shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing performance or use of this manual or the examples herein Consumer transactions in Australia and the United Kingdom The above disclaimers and limitations shall not apply to Consumer transactions in Australia and the United Kingdom and shall not affect the statutory rights of Consumers Copyright Hewlett Packard Company 1999 All rights reserved Reproduction adaptation or translation of this manual is prohibited without prior written permission of Hewlett Packard Company except as allowed under the copyright laws The programs that control this product are copyrighted and all rights are reserved Reproduction adaptation or translation of those programs without prior written permission of Hewlett Packard Co is also prohibited Portions of the programs that control this product may also be copyrig
44. OmniBook 900B only 1 Sound playback 2 Floppy drive 3 LPT1 ECP parallel port 4 Cascade 5 Free 6 Free 7 Free T Models called 9001 in this manual have no marking in the serial number whereas models called 900B have 900 B after the serial number 1 8 Product Information HP OmniBook 900 Specifications The following tables list descriptions for the OmniBook and its accessories Physical Attributes Processor and Bus Architecture Table 1 11 OmniBook 900 Specifications Models with 12 inch display Notebook size 11 8 x 8 8 x 1 26 in 30 0 x 22 5 x 3 2 cm Notebook weight 4 Ib 1 8 kg Models with 13 inch display Notebook size 11 9 x 9 3 x 1 4 in 30 4 x 23 7 x 3 5 cm Notebook weight 4 3 Ib 1 9 kg 500 MHz or 450 MHz Intel Mobile Pentium III processor or 400 MHz 366 MHz or 300 MHz Intel Mobile Pentium Il Performance Enhanced PE processor 1 6 V core 2 5 V external low power processor 32 KB 16 KB instruction 16 KB data L1 cache 256 KB four way set associative L2 cache 32 bit PCI bus Graphics Power Mass Storage RAM Audio System 13 3 inch diagonal XGA 1024 x 768 TFT display or 12 1 inch diagonal SVGA 800 x 600 TFT display Zoomed Video support for lower PC Card slot OmniBook 9001 256 bit NeoMagic MagicGraph graphics accelerator with 2 5 MB video RAM 1x AGP graphics capability OmniBook 900B ATI Mobility M graphics accelerator with 4 MB video RAM 2x AGP graphic
45. PU 400MHz Pentium II mini cartridge 1821 5415 F1769 69101 CPU 450MHz Pentium III UPGA e 1821 5416 F1770 69101 CPU 500MHz Pentium III uPGA 5182 5131 Adapter auto plug from airline Yes e e 5182 5165 Keyboard US English n 5182 5166 Keyboard International English e e 5182 5167 Keyboard Canadian A 5182 5168 Keyboard German e e 5182 5169 Keyboard Spanish 3 5182 5170 Keyboard French e e 5182 5171 Keyboard Swiss 5182 5172 Keyboard Swedish 5182 5173 Keyboard UK English R 5182 5174 Keyboard Italian e e 5182 5175 Keyboard Danish x i 5182 5176 Keyboard Norwegian e e 5182 5194 Blank PCMCIA filler Yes 7121 7525 Overlay serial number e e 8120 6312 Power cord replacement Australia Yes e 8120 6313 Power cord replacement US Canada Taiwan Yes e 8120 6314 Power cord replacement Europe Yes e e 8120 6316 Power cord replacement Japan Yes e e 8120 6317 Power cord replacement South Africa India Yes e e 8120 8367 Power cord replacement Argentina Yes e e 8120 8373 Power cord replacement China Yes e e 8120 8452 Power cord replacement Chile Yes e 8120 8699 Power cord replacement UK Singapore Hong Kong Yes e F1320 60971 Cap pointing stick Yes F1391 60953 Standoff 4 11258 2 docking F1391 60963 Tape Kapton roll e e F1440 60987 Screw M2 5x8mm i F1443 60921 Screw M2x
46. Sycard Technology is an optional diagnostic tool It is the only recommended tool that tests the functionality of the PCMCIA slots using a PCMCIA card It is a Type II CardBus Card that works with compatible test software to exercise PCMCIA functions See the Sycard Technology website http www sycard com The PCCtest 450 product contains these components e PCCtest 450 CardBus Card version 1 05 e PCCtest 450 software disk Software updates are available at the Sycard Technology website http www sycard com e Configuration headers PC Card 16 bit and CardBus 32 bit which attach to the card You will also need e CardBus extender card to avoid wear on the Sycard PCMCIA connector The Sycard PCCextend 70 extender card is an example The Sycard PCCtest 450 provides the following tests See the Sycard documentation for details about running the tests PCMCIA PC Card 16 bit test PCT450 version 1 17 Requires the PC Card configuration header Run the test for the Texas Instruments PCI1225 socket controller suggested commands Upper slot PCT450 b69 1 v Lower slot PCT450 b69 0 v e CardBus 32 bit test TESTCB version 2 05 Requires the CardBus configuration header Run the test for the Texas Instruments PCI1225 socket controller suggested commands Upper slot TESTCB b69 1 v jsd000 Lower slot TESTCB b69 0 v jsd000 k6 HP OmniBook 900 Troubleshooting and Diagnostics 3 21 Desktop Management Interfac
47. Timer takes too long device Address Conflict Address conflict for specified device Allocation Error for device Run ISA or EISA Configuration Utility to resolve resource conflict for the specified device CD ROM Drive CD ROM Drive identified HP OmniBook 900 Troubleshooting and Diagnostics 3 19 Message Description Entering SETUP Starting Setup program Failing Bits nnnn The hex number nnnn is a map of the bits at the RAM address which failed the memory test Each 1 one in the map indicates a failed bit See errors 230 231 or 232 above for offset address of the failure in System Extended or Shadow memory Fixed Disk n Fixed disk n 0 3 identified Invalid System Configuration Data Problem with NVRAM CMOS data 1 O device IRQ conflict I O device IRQ conflict error PS 2 Mouse Boot Summary Screen PS 2 Mouse installed nnnn kB Extended RAM Passed Where nnnn is the amount of RAM in kilobytes successfully tested nnnn Cache SRAM Passed Where nnnn is the amount of system cache in kilobytes successfully tested nnnn kB Shadow RAM Passed Where nnnn is the amount of shadow RAM in kilobytes successfully tested nnnn kB System RAM Passed Where nnnn is the amount of system RAM in kilobytes successfully tested Operating system not found Operating system cannot be located on either drive A or drive C Enter Setup and see if fixed disk and drive A are prop
48. XE from one of these sources It may be present on the hard disk or Recovery CD in OmniBook Drivers Hputils Get a copy from the Reseller website see page vi 5 Select the keyboard layout for the unit being repaired Installing a New Serial Number Label If you do not have a master file that creates serial number labels with fields for 900 B and manufacturing location get a copy from the Reseller website see page vi under Product Support Information in the Service and Support Library 1 Using any PC connected to a laser printer open the master serial label file enter the serial number and product number from the old serial label and print the new label on plain white paper The new label does not have barcodes HP OmniBook 900 Removal and Replacement 2 23 2 Carefully cut out the new serial label just inside the border and place it into the inner recess in the bottom case The bottom of the label goes toward the front of the case 3 While holding the paper label in place attach a serial label overlay into the outer recess It covers and protects the serial label HP Serial Number S TW711A1234 900 B 1P F1770W MFG TW711A1234 Made in Taiwan Figure 2 13 Example of Serial Number Label Removing the BIOS IC HP Authorized Service Providers Only Ng lt lt s lt SsSsC lt lt C A replacement BIOS IC contains only enough basic programming to boot the OmniBook
49. a different DVD in the drive Replace the 9016h Reboot the computer Reprogram the BIOS 1902h DVD drive 9017h See chapter 5 for cosmetic guidelines replace Fan Tests the LCD module 9001h If the fanis already running you will not hear a NMA2 Sound Tests change Check the fan connection Replace the 9018h If this error also occurs for an external fan Replace the motherboard 901Ah headphone Otherwise check the speaker 9002h Reboot the computer Replace the connection replace the speaker If it occurs motherboard only for an external headphone replace the Se motherboard Microphone Line In Tests Denes 9003h If the error occurs for built in and external r microphones replace the motherboard If it 9071h Update BIOS in computer Replace electronics occurs for only the built in microphone check 9073h PCA in dock the microphone cable connection replace the 9075h Replace electronics PCA in dock top case If it occurs only for an external 9077h microphone replace the motherboard 9078h 9004h Verify a good signal on the input line Replace 907Bh Replace LED button assembly in dock the motherboard 9082h Rerun test with known good computer Replace Suspend Resume Test electronics PCA in dock 9005h Run BIOS Setup and restore default settings 9088h Replace electronics PCA in dock Reprogram the BIOS IC Replace the BIOS IC Hard Disk Tests Replace the motherboard 9602h Failure may occur
50. a pointing device to display the current session Instant On Suspend Low power stopped state Lower power state than Standby Everything is off or in a low power state Network devices are off Your previous work session resumes at turn on For plug and play operating systems network connections resume at turn on Hibernate No power stopped state Session is saved on the hard disk Everything is shut down Computer reboots at turn on and restores previous session and network connections if plug and play Off No power stopped state Everything is shut down battery continues charging if ac adapter is connected Computer reboots at turn on and restores network connections Press blue power button for about 1 second click Start Shut Down Standby Windows 98 or 2000 click Start Suspend Windows 95 allow time out Press Fn F12 allow time out Click Start Shut Down Press and hold the blue power button until the display shuts down Press blue power button to display the current session Instant On Press blue power button to restart and restore the previous session Press blue power button to restart with a new session 1 4 Product Information HP OmniBook 900 Checking the Status of the OmniBook The main OmniBook status lights located at the front right edge of the display bezel at the top of the display indicate power status and drive activity These lights are
51. ab releases Foot press the adhesive side of the foot into the recess Insert a small flat blade screwdriver under the foot and pry it loose To replace firmly HP OmniBook 900 Removal and Replacement 2 9 Removing the LCD Module HP Authorized Service Providers Only Exchange Information When returning a bad LCD module to HP describe the symptoms on a piece of paper and attach it to the part do not use tape Table 2 7 Display Component Compatibility LCD Type OmniBook Model 12 IBM 12 Mitsubishi 900t 900B 900 900B 13 LG 900B 13 Unipac 900B Bezel display F1711 60915 F1770 60906 Cable LCD flex F1711 60918 F1769 60913 F1770 60923 F1770 60910 Cable power F1711 60919 F1770 60912 Case display F1711 60978 F1711 60971 F1770 60907 Latch display F1711 60979 F1770 60901 Hinge cover F1770 60902 Hinge display pair F1711 60938 F1770 60908 LCD Module F1711 69039 F1711 69072 F1770 69021 F1770 69020 Support left hinge F1711 60910 F1770 60914 F1711 60911 F1770 60915 Support right hinge To identify the type of LCD module see the marking printed on the LCD flex cable where it plugs into the base it may be on the top or bottom of the cable T Models called 9001 in this manual have no marking in the serial number whereas models called 900B have 900 B after the
52. alent 0308h Transient DMA error Rerun the test 0211h 0309h 0220h__ Replace the motherboard 030Ah Rerun the test with a good floppy disk Replace 0240h Replace the hard disk Replace the 0310h _ the floppy drive motherboard 0311h Rerun the test with another floppy disk 0252h Rerun the test Run SCANDISK or equivalent 0321h Replace the floppy drive 0254h 0322h 025Ah Rerun the test If error persists replace the 0340h Replace the motherboard 260h h isk j 0260h Bid gs 0341h Replace the floppy drive Replace the 0265h Check internal and external hard disk motherboard connectors and motherboard connector Replace the hard disk Replace the orn yun seis and Pis bou the floppy drive motherboard type Replace the floppy drive 0275h Replace the hard disk 0345h Replace the motherboard 0280h Check internal and external hard disk 0347h Run pst ey and check the Tepe me connectors and motherboard connector a eke iE RS EV Oppy Orv Replace the hard disk an mot erboard Replace the floppy drive o28th h Replace the hard disk p Transient DMA error Rerun the test 290h R h Af i j 0290 bai lest alte error persists replace the 0350h Rerun the test with another floppy disk ep53n Rel th PORTER Replace the floppy drive 0296h aes Nien Ns 0360h Replace the motherboard 0380h Make sure the floppy disk is fully inserted 02AAh Check internal and external hard disk
53. already running 3 Insert the Recovery CD into the CD ROM drive or insert disk 1 into the floppy drive 4 Select and run the SETUP program from the dmi disk1 directory on the CD under omnibook drivers or from floppy disk 1 Uninstalling the DMI Package 1 Click Start Programs HP DMI Uninstall DMI 2 Reboot the PC Using the DMI Interface For a complete explanation of how to fully take advantage of DMI the following documentation is provided with the OmniBook A README TXT file A Windows online help file describing Hewlett Packard s implementation of DMI group and attribute definitions Since not all Hewlett Packard enhanced features are supported on all models this document also describes any restrictions that apply Description of DMI The Desktop Management Interface DMI is the result of the efforts of the Distributed Management Task Force DMTF This task force was founded in 1992 by a group of leading computer 3 22 Troubleshooting and Diagnostics HP OmniBook 900 manufacturers including Hewlett Packard to define a standard method of managing the physical and logical components of personal computers Hewlett Packard has developed a number of extensions to DMI to allow the enhanced features of HP OmniBook computer to be managed with DMI including features such as passwords and tattooing identifying a computer using a unique string of characters For full details of the structure of the MIF file in
54. anual provides reference information for the HP OmniBook 900 It is intended to be used by HP authorized service personnel in the installation servicing and repair of these products The manual is designed to be self contained It is intended that you can follow this manual without having equipment available The following table lists additional places where you can get supplementary information about OmniBook products Sources of OmniBook Information Source Address or Number Comments HP External Web HP US Reseller Web HP Asia Pacific Channel Support Centre for DPSP Partners http www hp com omnibook http Awww europe hp com omnibook European mirror http partner americas hp com http www hp com au No usage restriction Restricted to Authorized Resellers only Restricted to DPSP Partners only America Online Keyword HP Call 800 827 6364 for membership within the US CompuServe GO HP Call 800 524 3388 for membership within the US Refer to the latest Product Support Plan for non US BBS numbers HP Support Assist CD ROM 800 457 1762 801 431 1587 US and Canada Outside US and Canada HP Bulletin Board Service Microsoft Web http www microsoft com Information and updates for Windows operating systems vi HP OmniBook 900 Product Information The HP OmniBook 900 provides desktop quality performance and ex
55. arning 1 Unplug the ac adapter if present and remove the battery 2 Remove the keyboard page 2 12 but you don t have to release the flex cables 3 Remove the eight screws OmniBook 9007 or six screws and springs OmniBook 900B from the heatsink and lift off the heatsink Caution Do not spin the fan blade with your finger Pressure on the fan blade can damage the bearings Caution OmniBook 900 Follow these precautions to prevent damage to the CPU connector e Use only a non metallic tool for releasing the CPU module A metal tool may damage the motherboard Pry up at these two places D Baie m e Do not raise the front end or the CPU module higher than the back end during removal To reinstall the CPU assembly see the precautions under Reassembly Notes 4 For an OmniBook 9007 to release the CPU module at the side of the CPU module near the back right corner pry up the corner of the CPU module about 1 2 mm Then pry up the back left corner Lift off the CPU module Do not touch the heatsink until it has cooled It could be hot if the computer was running recently 2 14 Removal and Replacement HP OmniBook 900 Caution OmniBook 900B Follow these precautions to prevent damage to the CPU connector Use only a 4 0 4 5 mm flat blade screwdriver to release the CPU Use only enough force to lock the CPU module The CPU connector may be damaged if too much force is used To reinstall
56. ber Repl 900B 9001 Adapter ac 60W Adapter ac 60W 0950 2790 Yes 0950 3634 Yes Adapter auto plug from airline Adapter auto airline 75W 5182 5131 Yes F1455 80003 Yes Adapter docking module bay Adapter PS 2 Y F1468 60901 Yes e F1469 80001 Yes e Assembly external module bay Battery panels set of two F1711 60901 Yes F1770 60904 Yes e Battery w panel set Cable external FDD F1770 60905 Yes e F1473 80003 Yes Cable MPEG PC card Card PC MPEG CD DVD player MPEG Charger battery external F1465 60904 Yes F F1465 60902 Yes A F1465 60903 Yes F F1706 60901 Yes Drive CD ROM module Docking system with tall monitor stand see docking system service manual F1474 80001 Yes e Drive DVD module Drive floppy disk module no cable F1653 80001 Yes e F1472 80001 Yes gt Drive LS 120 module Drive second HDD housing F1470 80001 Yes e F1746 80001 Yes Mini dock F1452 60901 Yes HP OmniBook 900 Replaceable Parts 4 7 Description Monitor stand short Part Number Exchange Part Number F1453 60901 User OmniBook Repl Yes Monitor stand tall Port replicator F1477 60936 Yes F1451 60901 Yes RAM board 32MB PC100 SODIMM RAM board 64MB PC100 SODIMM 1818 7950 1818 7951 F16
57. board Replace the ar ar ternal loopback test mak th en a or the external loopback test make sure the PEPE 7 loopback connector is installed and constructed OA04h Insert a computer CD in the drive properly For the external or internal loopback 0A05h Insert a different CD in the drive Check the test replace the motherboard connectors on the CD ROM drive external Eanan module bay and motherboard Replace the ER o oy eB on due or the external loopback test make sure the j loopback connector is installed and constructed 0A06h e a computer CD in the drive Replace the properly For the external or internal loopback e lier di tics insert dio CD i test replace the motherboard aes deg Iagriostics Insertar audio i MEOS z Repco tie mopiorcose 0A07h Rerun the test Replace the drive 0606h For the external loopback test make sure the u8ADSn cTusartcanadio CB Replace TITO drive loopback connector is installed and constructed OAO9h Rerun the test Replace the drive properly For the external or internal loopback 0A10h Insert an audio CD Replace the drive test replace the motherboard OA1ih Rerun the test with an audio CD Replace the 0607h Make sure the loopback connector is installed drive and constructed properly Replace the 0A12h Insert a different multisession CD Replace the motherboard drive eel Replace the motherboard SMBus Tests Parallel Port TOSS E Replace the motherboard 0
58. board TI CardBus Tests o8DOh Replace the motherboard 1201h Memory space not available Remove any 08F3h attached ISA or PCI cards 3 16 Troubleshooting and Diagnostics HP OmniBook 900 Code Suggestions Code Suggestions 1202h Replace the motherboard 900Ah Rerun the test For the two unit test make sure 1203h the IR ports on the reflector and test computers 1205h Insert a different PC Card Replace the are lined up Replace the motherboard 1206h PCMCIA socket Replace the motherboard 900Ch Rerun the test Make sure the IR ports on the 1207h Reboot the computer Replace the reflector and test computers are lined up motherboard Restart the reflector unit Replace the USB Tests motherboard 1301h Reprogram the BIOS IC Replace the BIOS IC BVideostests Replace the motherboard 8000h If the test fails with an external monitor must Xenon support VESA mode 105h replace the eod Replace the motherboard motherboard Otherwise a If the shaded band test fails check the LCD 9006h See USB Port Test near end of table flex cable connection in the bottom case ACPI Tests replace the LCD flex cable replace the 1701h Reprogram the BIOS IC Replace the BIOS IC motherboard 1702h replace the motherboard If only a solid color test fails see chapter 5 for DVD Tests cosmetic guidelines replace the LCD module 4900h Insert
59. cessory replacement parts page 4 7 e Part number reference page 4 9 HP OmniBook 900 Replaceable Parts 4 1 Display components see page 4 5 Figure 4 1 Exploded View HP OmniBook 900 Replaceable Parts 4 2 Table 4 1 OmniBook Replaceable Parts Description Part Number Exchange User OmniBook Part Number Repl 900B 900 Assembly external module bay F1711 60901 Yes e e ari Battery panels set of two F1770 60904 Yes e 1 Battery w panel set F1770 60905 Yes 2 Bezel display 12 F1711 60915 R 2 Bezel display 13 F1770 60906 3 Blank PCMCIA filler 5182 5194 Yes Bracket HDD F1711 60973 A RN Bumper display upper F1711 60913 Yes e 5 Cable display flex 12 IBM F1711 60918 i tg 5 Cable display flex 12 Mitsubishi F1769 60913 5 Cable display flex 13 LG F1770 60923 IM 5 Cable display flex 13 Unipac F1770 60910 i 6 Cable display power 12 F1711 60919 e 6 Cable display power 13 F1770 60912 gt Cap pointing stick F1320 60971 Yes 7 Case bottom 12 F1769 60910 n z 7 Case bottom 13 F1770 60919 EP 8 Case display 12 IBM w latch F1711 60978 gt 8 Case display 12 Mitsubishi F1711 60971 I os 8 Case display 13 F1770 60907 R 9 Case HDD ki
60. cluding an explanation of the meaning of the fields of groups and attributes and how to write an application program that accesses this information you can access the DMTF FIP server ftp dmtf org or the DMTF web pages at the http www dmtf org Contents of the DMI Package The DMI software and associated documentation is supplied preinstalled on the OmniBook s hard disk drive Since the information accessed by the DMI software is specific to a particular computer it must be installed on each computer separately The DMI package included with the OmniBook can be used only with the OmniBook The following software is supplied with the DMI package A Microsoft Windows utility SETUP EXE to install and initialize the DMI software e A Windows utility HP TopTools After DMI is installed this utility can be used to display information about the computer through the DMI e Windows compatible DMI Service Layer software HP OmniBook 900 Troubleshooting and Diagnostics 3 23 BIOS Setup Utility The BIOS Setup utility provides access to basic configuration settings It is independent of the operating system Running the BIOS Setup Utility 1 Close all applications then shut down Windows and reboot the OmniBook If necessary you can press CTRL ALT DEL to reboot 2 During reboot press F2 to start the BIOS Setup utility 3 The pointing device or mouse is not active in the BIOS Setup utility Press the RIGHT
61. connectors and motherboard connector OSAAN Check E EAT d rr ue Replace the hard disk external module bay and motherboard Replace the floppy drive HP OmniBook 900 Troubleshooting and Diagnostics 3 15 Code Suggestions Code Suggestions 03CCh Run BIOS Setup and check the floppy drive 9003h See Microphone Tests near end of table type Rerun the test with another floppy disk 9004h Replace the floppy drive Replace the 9018h See NMA Sound Tests near end of table motherboard 901Ah AGER Ra ME a the Toppy m Video Tests external module bay and motherboard Rerun E 3 the test with another floppy disk Replace the on Replace the motherboard floppy drive Replace the motherboard pese id Keyboard Tests 8000h See LCD Tests near end of table I 3 9016h 0400h Replace the motherboard 9017h 401h i m Check the keyboard flex cabl t ERRON tezis eck the keyboard flex cable connection j 0414h Replace the keyboard Replace the 0A00h Inserta CDinthedrive motherboard LOAOi1h Rerun the test Replace the CD ROM drive 0415h Replace the motherboard 0A02h No repair Automatic close not supported 0416h Replace the keyboard Replace the OA03h Insert a different CD in the drive Check the 0418h motherboard connectors on the CD ROM drive external ee module bay and mother
62. ddress and interrupt _3F8h IRQ4 Infrared Port Sets how the infrared port is configured by the BIOS specified Disabled or automatic Mode Sets the hardware to support SIR Standard IR ASK IR SIR amplitude shift keyed IR or FIR Fast IR infrared communications Driver installation required Base I O address Sets the I O address and interrupt 2F8h IRQ3 DMA channel For Fast IR mode sets the DMA channel DMA3 Parallel Port Sets how the parallel port is configured by the BIOS specified Enabled or automatic l Mode Sets the port to normal bidirectional EPP or ECP _ECP Base I O address Sets the I O address _378h Interrupt Sets the interrupt _IRQ7 DMA channel For ECP mode sets the DMA channel _DMA3 OmniBook 9001 Sets how the audio system is configured by the BIOS Enabled Audio specified or automatic SB I O address Sets the Sound Blaster I O address 220h WSS I O address Sets the Windows Sound System I O address _530h AdLib I O address Sets the AdLib synthesizer I O address 388h Interrupt Sets the interrupt _IRQ5 1st DMA channel Sets the DMA channel for playback _DMA1 2nd DMA channel Sets the DMA channel for recording _DMAO Security Menu _ Default User Password Is Shows if a user password is set _ Clear Administrator Password Is Shows if an administrator password is set _ Clear Set User Password Press ENTER to set change or clear user password Password length can be no longer than 8 characters 0 9 A Z and can
63. dots Dark dots a 3 or more double bright dots e 3 or more double dark dots 7 or more total bright dots e 7 or more total dark dots 11 or more total bright and dark dots Any occurrence of triple bright dots or triple dark dots Any occurrence of 3 bright dots within 20 mm Any occurrence of 3 dark dots within 20 mm Mechanical Imperfections 60r more spots 0 2 0 5 mm avg dia Spots b 8 or more lines 0 3 3 mm long and 0 05 0 07 mm wide Lines c 4or more lines 0 3 3 mm long and 0 07 0 1 mm wide Polarizer scratches d e 5 or more scratches 5 20 mm long and 0 02 0 1 mm wide Polarizer dents bubbles 9 9 or more dents 0 0 5 mm avg dia Any spot or dent over 0 5 mm avg dia e Any line over 3 mm long or over 0 1 mm wide e Any scratch over 30 mm long or over 0 1 mm wide HP OmniBook 900 Reference Information 5 3 Type of Imperfection Imperfections Not Allowed Unipac 13 TFT XGA Electrical Imperfections 9or more single bright dots Bright dots a 10 or more single dark dots Dark dots 3 18 or more total bright and dark dots 4 or more double bright dots 5 or more double dark dots Any occurrence of triple bright dots or triple dark dots Any occurrence of 2 bright dots within 15 mm Any occurrence of 2 dark dots within 5 mm Mechanical Imperfections e 5 or more spots 0 0 5 mm avg dia Spots b e 4or more lines 0 3 mm long Lines c 7 or m
64. dule for shorts Replace the motherboard 0170h Replace the motherboard 0172h 3 14 Troubleshooting and Diagnostics HP OmniBook 900 Code Suggestions Code Suggestions 0180h For 01FFFFFFh OB9001 or O3FFFFFFh 02CCh Run BIOS Setup and check the hard disk type OB900B and below replace the motherboard Replace the hard disk or the motherboard Above that replace the RAM board each O2EEh Forthe performance test run BIOS Setup and 01000000h represents 16MB temporarily select a drive type that has more 0181h Replace the CPU module M than 200 cylinders 0182h Unload HIMEM SYS or make sure that another 02F1h Recreate the Hibernate partition then run application is not using all extended memory FDISK to partition the hard disk allocated by HIMEM SYS O2F2h Run FDISK to make one partition active If 0183h No extended memory Check installation of any necessary recreate the Hibernate partition RAM board Replace the motherboard then run FDISK to partition the hard disk 0184h Remove or swap RAM boards Replace the 02F3h Run FDISK to check for overlapping partitions CPU module replace the motherboard 02F5h If necessary recreate the Hibernate partition 0190h For 01 FFFFFFh OB9001 or O3FFFFFFh then run FDISK to partition the hard disk 01A0h OB900B and below replace the motherboard 02F6h Recreate the Hiberna
65. e If Quiet Boot is enabled in BIOS Setup the default setting press ESC during boot to see POST messages The POST Power On Self Test is a series of initialization routines and diagnostic tests that the system BIOS runs when the computer boots The system BIOS will not boot the operating system if system memory the CPU DMA or the interrupt controller fails the POST diagnostic tests POST progress is indicated by a sequence of codes If possible error messages are displayed You should not interpret the failure of one or more POST tests as a hardware software or firmware failure First confirm the failure with a clean boot e Remove all accessories including RAM boards floppy drive port replicator PC Cards printer external monitor pointing device and keyboard e Provide clean ac power no auto adapter or unusual ac adapter configuration Press the system off button to start from a known state If the computer fails to boot with a clean boot it requires repair If an error message is displayed confirm the problem using other diagnostic tools Not all POST messages indicate a hardware software or firmware failure some messages are informational messages If the BIOS detects a terminal error condition it halts POST after issuing a terminal error beep code up to four groups of 1 to 4 short beeps The beep code indicates the POST routine in which the terminal error occurred The BIOS also issues a beep code
66. e DMI The Desktop Management Interface DMI is an industry standard program API for accessing information about a personal computer Using DMI an application program can determine for example which hardware and software components are present in a personal computer the operating system that is being used and the number of accessory board slots that are available Using the DMI interface a local or remote application program can check what hardware and software components are installed on your computer and may be able to tell how well they are working or whether any needs replacing All this information is stored in a special Management Information Format MIF file installed on each personal computer as part of the DMI package Installing the DMI Package The DMI package is included with the OmniBook but it must be properly installed before it can be used The following steps explain how To install the DMI preloaded on the hard disk 1 Start Windows if it is not already running 2 Click Start Programs HP TopTools or HP DMI Setup To install the DMI from the OmniBook Recovery CD or from floppy disks 1 If you do not have a CD ROM drive create installation floppy disks e On any computer with a CD ROM drive copy the DMI software from the dmi directory of the Recovery CD under omnibook drivers to four or more floppy disks for example copy the contents of the disk1 subdirectory to disk 1 2 Start Windows if it is not
67. e f the bottom case has such a pad in the hard disk slot but there is no metal bracket across the top of the slot you should also replace the top case and install a HDD bracket above the hard disk slot e f the bottom case does not have such a pad in the hard disk slot it is an old bottom case and you should also replace the top case bottom case and install a HDD bracket above the hard disk slot Service note 900 14 Creating a Hibernate Partition 1 Connect an external module bay and CD ROM drive to the OmniBook If you do not have an OmniBook CD ROM module or external module bay you must attach another type of CD ROM drive Plug in the ac adapter Insert the Recovery CD in the CD ROM drive Shut down and restart the computer when you see the HP logo press ESC two times Select the CD ROM drive as the boot device Nn A W N When the Recovery CD dialog box appears follow the displayed instructions Accept the recommended partition size If you install the factory software the recovery process can take up to 10 minutes If you want to create the Hibernate partition without installing the factory software click Advanced and select the option to not install the operating system If you intend to install Windows NT you should choose the FAT16 option or the Hibernate only option Note If instead you see an MS DOS menu of options select Recover to create the Hibernate partition and install the
68. e power button to turn it back on Note The OmniBook can boot from a CD if all these conditions are true e You have an OmniBook CD ROM or DVD drive installed in the external module bay e You have a bootable CD in the drive such as the OmniBook Recovery CD and You select the CD ROM or DVD drive as the boot device You can do this during reboot by pressing ESC to cancel the OmniBook screen then ESC to display the boot device menu for a one time selection 1 6 Product Information HP OmniBook 900 System Resources The tables in this section show typical resource usage as set up by the OmniBook BIOS Plug and play operating systems drivers and BIOS Setup settings may change some of the entries To see other non default possibilities use the BIOS Setup utility see page 3 24 which lists port and audio device configurations in the System Devices menu Table 1 7 System Interrupts System timer Keyboard Cascade IRQ 9 Free or COM infrared port if enabled COMI serial port Audio Floppy drive LPT1 ECP parallel port Real time clock OANDOARWNH O Free OmniBook 900B Video OmniBook 900T USB and CardBus assigned by Windows driver Video Controller OmniBook 900B 11 Free 12 Pointing device 13 Numeric data processor 14 Internal hard disk primary IDE controller 15 Internal CD ROM drive secondary IDE controller t Models called 9001 in this manual have no marking
69. erify the repair by running the following tests e Basic Diagnostic Test Run the basic test of the OmniBook diagnostic program page 3 12 and e Function Tests Run tests that check the repaired function such as in the OmniBook diagnostic program page 3 12 and Failed Tests Run any other tests that failed during troubleshooting HP OmniBook 900 Troubleshooting and Diagnostics 3 3 Suggestions for Troubleshooting Table 3 1 Scope of Diagnostic Tools The diagnostic test is more thorough if you usea loopback connector Function OmniBook Power On Sycard DMI TopTools BIOS Setup Diagnostics Self Test PCCtest 450 if installed Bootup Tests Describes Configures SafeTools Processor Tests Tests Describes System menu AssetTools Memory Tests Tests Describes Describes Memory menu AssetTools Batteries Describes AssetTools Display Tests Video Describes Mem User menus AssetTools Hard disk Tests Tests Describes Configures IDE menu AssetTools Floppy drive Tests Tests Describes Describes FDD menu AssetTools Keyboard Tests Tests Describes KBD menu AssetTools Pointer Tests Describes Configures Misc menu AssetTools Audio Tests System Configures Misc menus Serial Tests Describes
70. erly identified Parity Check 1 nnnn Parity error found in the system bus BIOS attempts to locate the address and display it on the screen If it cannot locate the address it displays Parity is a method for checking errors in binary data A parity error indicates that some data has been corrupted Parity Check 2 nnnn Parity error found in the I O bus BIOS attempts to locate the address and display it on the screen If it cannot locate the address it displays Press F1 to resume F2 to Setup F3 for previous Displayed after any recoverable error message Press F1 to start the boot process or F2 to enter Setup and change the settings Press F3 to display the previous screen usually an initialization error of an Option ROM such as an add on card Write down and follow the information shown on the screen Press F2 to enter Setup Optional message displayed during POST PS 2 Mouse PS 2 mouse identified System BIOS shadowed System BIOS copied to shadow RAM UMB upper limit segment address nnnn Displays the address nnnn of the upper limit of Upper Memory Blocks indicating released segments of the BIOS which can be reclaimed by a virtual memory manager Video BIOS shadowed Video BIOS copied to shadow RAM 3 20 Troubleshooting and Diagnostics HP OmniBook 900 Sycard PCCtest 450 CardBus Card Optional The PCCtest 450 CardBus Card version 1 05 available from
71. factory software which can take up to 60 minutes Or select Create Hibernate Partition to not install the software Accept the recommended partition size 7 When prompted to reboot the computer press CTRL ALT DEL and follow any displayed instructions 2 8 Removal and Replacement HP OmniBook 900 Replacing Small Parts User Replaceable The following small parts are user replaceable Table 2 6 Replacing Small Parts User Replaceable Part Replacement Procedure Battery panel Remove the battery then twist the upper edge of the panel off the battery Bumper display Insert a small flat blade screwdriver under the bumper and pry it loose To replace upper firmly press the adhesive side of the bumper into the recess Cap pointing stick Pull the cap off the pointing stick Cover display screw Insert a small flat blade screwdriver under the cover and pry it loose To replace lower firmly press the adhesive side of the cover into the recess Cover hinge Put your finger above the F8 key and slide the keyboard screw cover to the left about 3 mm 1 8 inch then lift off the cover Open the display fully Push in at the bottom front of the cover to unsnap it from the top case Cover keyboard Put your finger above the F8 key and slide the keyboard screw cover to the left about screw 3 mm 1 8 inch then lift off the cover Door hard disk Open the door about 45 and flex the door until one side t
72. from the motherboard The CPU connector is easily damaged during removal and insertion HP OmniBook 900 Troubleshooting and Diagnostics 3 1 Troubleshooting The suggestions in this section can help isolate and repair the cause of a problem To ensure quality repair HP recommends that you follow the basic troubleshooting steps shown in the illustration below Check the customer s description of the problem and any supporting information Try to duplicate the customer s Isolate software problems l l problem Also see the suggestions F Check whether the problem at the right occurs with the factory software configuration install a hard disk with factory software This can identify software l configuration and compatibility problems l l l l l l l l l l l l l Troubleshoot the problem using Diagnostic tools Troubleshooting suggestions l l l l l l l Check whether the problem occurs only when connected to the internet This can identify ISP software and traffic Verify the repair by testing the problems functionality of the complete unit Figure 3 1 Basic Troubleshooting Steps Troubleshooting the Problem Record pertinent information about the unit Model and serial number Operating system and version BIOS version Accessories and peripherals used Analyze the problem Observe Symptoms Using
73. gement Interface Power Management Power States OmniBook 900 Intel Pentium III 500 or 450 MHz or Pentium II 300 to 400 MHz 64 or 32 MB RAM on motherboard Expandable to 160 MB 13 3 inch TFT XGA display or 12 1 inch TFT SVGA display AGP video 256 bit graphics controller with 4 or 2 5 MB internal video RAM Up to 16M colors XGA Zoomed Video enabled Windows 95 Windows 98 or Windows NT 4 0 preinstalled DMI 2 0 HP TopTools 3 0 to 4 5 APM 1 2 ACPI compliant On Standby Suspend Hibernate Off Table 1 2 Product Comparisons OmniBook 7150 Pentium II 300 MHz 64 MB RAM in system slot Expandable to 320 MB 14 1 inch TFT XGA display AGP video 64 bit graphics controller with 4 MB external video RAM 3D graphics acceleration Up to 16M colors XGA Zoomed Video enabled Windows 95 Windows 98 or Windows NT 4 0 preinstalled DMI 2 0 HP TopTools 3 0 APM 1 2 ACPI compliant On Standby Suspend Hibernate Off OmniBook 4150 Pentium II 300 to 400 MHz 128 or 64 MB RAM in slot Expandable to 256 MB 13 3 or 14 1 inch TFT XGA display AGP or PCI local bus video 256 bit graphics controller with 8 4 or 2 5 MB internal video RAM Up to 16M colors XGA Zoomed Video enabled Windows 95 Windows 98 or Windows NT 4 0 preinstalled DMI 2 0 HP TopTools 3 0 to 4 5 APM 1 2 ACPI compliant
74. hat cosmetic variations on the replacement display may also exist and may require the customer to use a work around to obscure the cosmetic imperfection 4 Customers with cosmetic based complaints only that do not conform to the above conditions and tests will not normally be considered for display replacement It will be left to the judgment of the HP responsible person working with the customer to identify work arounds that are reasonable and appropriate for the individual customer Customers who must have a more perfect display solution should consider switching to an OmniBook with a DSTN display We expect over time that the industry will continue to improve in its ability to produce displays with fewer inherent cosmetic imperfections and we will adjust our HP guidelines as the improvements are implemented 5 2 Reference Information HP OmniBook 900 Table 5 1 OmniBook 900 LCD Guidelines TFT Type of Imperfection Imperfections Not Allowed IBM 12 TFT SVGA Electrical Imperfections 60r more single bright dots Bright dots 9 e 60r more single dark dots Dark dots a e 10 or more total bright and dark dots e Any occurrence of double bright dots e 2 or more double dark dots Any occurrence of triple bright dots or triple dark dots Any occurrence of 2 bright or dark dots within 20 mm LG 13 TFT XGA Electrical Imperfections 7 or more single bright dots Bright dots 9 7 or more single dark
75. hat turn on indicates the charge HP OmniBook 900 Product Information 1 5 Using Fn Hot Keys The Fn key combined with another key is a hot key a shortcut key sequence for various system controls For an external keyboard CTRL ALT is normally equivalent to the Fn key Table 1 6 Fn Hot Keys Hot Key Effect Fn F1 Fn F2 Decreases the display s brightness Increases the display s brightness Fn F5 Fn F7 Switches among the built in display an external display and simultaneous displays Toggles audio output on and off mute Fn F8 Toggles the embedded keypad on and off Does not affect an external keyboard If Num Lock is on then the numeric functions are active otherwise cursor control is active Fn F12 _Enters Hibernate mode Fn R Enters Suspend mode Not supported under Windows 2000 Fn S Fn ScrLk Enters Standby mode Windows 95 Windows NT or Suspend mode Windows 98 Not supported under Windows 2000 Toggles Scroll Lock on and off Fn UP ARROW Fn DOWN ARROW Increases and decreases the sound volume Resetting the OmniBook 1 Use a pen or a straightened paper clip to push the system off button on the left side of the OmniBook The switch is on the motherboard Or Press and hold the blue power button until the display shuts down The switch is on the motherboard 2 After the computer shuts down press the blu
76. he Hibernate Windows NT partition see page 2 8 then Check partitions using FDISK partition and format the disk Windows 95 98 or Disk Administrator Windows NT Floppy drive General problems Check floppy drive contacts Floppy drive or Try reseating the external contacts module bay cable and the Accessory floppy module into the bay cable Try using alternate External module bay connection with accessory Motherboard floppy cable or external module bay Check settings in BIOS Setup HP OmniBook 900 Troubleshooting and Diagnostics 3 7 Symptom Call Center Repair Center Repair Center Suggestions Likely Causes Comments Keyboard Some or all keys do Keyboard Try reinserting the flex cable not work properly Motherboard in the connector on the BIOS IC motherboard PS 2 keyboard and Check devices separately Y adapter mouse with Y PS 2 device adapter do not work Motherboard Pomtingstick Check settings in Control Panel Check that the pointing stick General problems Keyboard assembly Motherboard Try reinserting the flex cable in the connector on the motherboard is enabled in BIOS Setup Special TrackPoint If installed remove Keyboard assembly driver features not TouchPad driver support Motherboard working using Add Remove Program In Mouse Properties select the IBM TrackPoint driver from the track point directory under XOmniBook
77. herboard 2 Peel off the covering from the speaker chamber 3 Pull the speaker out of the bottom case Reassembly Notes Make sure the foam pads are attached to the edges and back of the speaker After inserting the speaker carefully seal the speaker chamber with the new covering material Pull the speaker out of the bottom case Unsnap the left hinge support from the top case HP OmniBook 900 Removal and Replacement 2 29 Component Removal Procedures Additional Steps See figure on page 4 2 Support hinge right Hard drive page 2 6 Remove the screw holding the right hinge support near Keyboard page 2 12 the back right corner then lift out the support Display page 2 16 Top case page 2 18 2 30 Removal and Replacement HP OmniBook 900 3 Troubleshooting and Diagnostics This chapter includes troubleshooting and diagnostic information for testing the functionality of the OmniBook and identifying faulty modules e Troubleshooting information Troubleshooting the problem page 3 2 Verifying the repair page 3 3 Suggestions for troubleshooting page 3 4 e Diagnostic tools OmniBook hardware diagnostic program page 3 12 Power on self test page 3 18 Sycard PCCtest 450 PC Card page 3 21 Desktop Management Interface page 3 22 BIOS Setup utility page 3 24 Caution Do not unnecessarily remove the CPU module
78. ht hinge cover 4 Lift up the keyboard tab above the F1 key about 10 mm 1 2 inch If necessary free the snap at the center of the back edge near the F8 key 5 Slide the keyboard toward the display about 5 mm 1 4 inch then fold the keyboard forward onto the front of the top case Warning Do not touch the heatsink until it has cooled It could be hot if the computer was running recently 6 Release the pointing stick flex cable from the motherboard 7 Release the keyboard flex cable from the motherboard then remove the keyboard 2 12 Removal and Replacement HP OmniBook 900 ME e MA Keyboard screw cover Screw M2 5x4mm u Keyboard flex cable Pointing stick flex cable Figure 2 7 Removing the Keyboard Reassembly Notes To connect the flex cables lay the keyboard upside down on the front section of the top case Fold the keyboard back into place Slip its front tabs into the slots then snap the back edge into place e Push the keyboard toward the back as you tighten the two screws This helps engage the tab at the back center of the keyboard HP OmniBook 900 Removal and Replacement 2 13 Removing the CPU Module HP Authorized Service Providers Only Required Equipment e Small Phillips screwdriver e Small plastic blade for prying such as an angled plastic tweezers OmniBook 9007 only e Small flat blade screwdriver 4 0 4 5 mm blade OmniBook 900B only Removal Procedure W
79. hted by Microsoft Corporation SystemSoft Corp Crystal Semiconductor Corporation Phoenix Technologies Ltd ATI Technologies Inc and NeoMagic Inc See the individual programs for additional copyright notices Microsoft MS MS DOS Windows and Windows NT are registered trademarks of Microsoft Corporation Pentium and the Intel Inside logo are U S registered trademarks and MMX is a U S trademark of Intel Corporation TrackPoint is a U S registered trademark of International Business Machines All certifications may not be completed at product introduction Check with your HP reseller for certification status This equipment is subject to FCC rules It will comply with the appropriate FCC rules before final delivery to the buyer Hewlett Packard Company Mobile Computing Division 19310 Pruneridge Ave Cupertino CA 95014 U S A Edition History Edition 1 January 1999 Edition 2 December 1999 ii HP OmniBook 900 Contents 1 Product Informatlon 4 o ieiees eisccc eee veto eo eco cod et ee toL vb seed ve eere vo va evo esee vss ui seseiduseassds Lo Features and Operation 2e teer eer eo er ER ED e e Eye dite d 1 3 Turning the OmniBook On and Off rennen 1 4 Checking the Status of the OmniBook eese nennen 1 5 Using En HotK6ys c4 i ettet Do etn a hr PLI DR PR DR EA I CIS M EET a 1 6 Resettng the OmniBook eeh 1 ierit eee t n eit repe ene aeiee 1 6 System Re
80. iew mien auinar e n E E E nenne nennen ennt nenne enne nne teens 1 3 Figure 1 3 Omni Book Rear View eene te iet eh Een Lee p eei eM a e rire te eene 1 3 Figure 1 4 Replaceable Module Diagram esee nnne 1 13 Figure 2 T Removing the Battery deed eie tette re neon nire eee ine ap Eee a ipia 2 3 Figure 2 2 Installing a Battery Panel eese entnehmen entente tenete 2 4 Figure 2 3 Removing a RAM Board essent etre iaoi eiei 2 6 Figure 2 4 Removing the Hard Disk Drive eese eene nennen nnne nnne 2 7 Figure 2 5 Installing a Hard Drive in the Cover nne 2 7 Figure 2 6 Removing the LCD Module sess nennen enne nnennennei 2 11 Figure 2 7 Removing the Keyboard seen nne etre 2 13 Figure 2 8 Removing the CPU Module eese enne nente nennen enne 2 15 Figure 2 9 Removing the Display Assembly nennen 2 17 Figure 2 10 Removing the Top Cases Io oett tete tr nteger ne ee ether aab eite S 2 19 Figure 2 11 Removing the Motherboard 00 cei ceseesscsseceeceseceseceseceseceneceaeceaeccecaeccecsaeceneceaeesaeens 2 21 Figure 2 12 Installing PCMCIA DOOtS rettet ree repe e oni pen th oe ab Reap eee ehe eas 2 23 Figure 2 13 Example of Serial Number Label essere 2 24 Figure 2 14 Removing the BIOS IC oi sc eere tette rt nete E E riter onte 2 25 Figure 3 1 Basic Troubleshooting Steps
81. in the serial number whereas models called 900B have 900 B after the serial number A o Table 1 8 System Memory 00000 9FFFF System memory A0000 BFFFF Video C0000 CBFFF Video BIOS OmniBook 9001 C0000 CFFFF Video BIOS OmniBook 900B CC000 DBFFF Free OmniBook 9001 D0000 DBFFF Free OmniBook 900B DC000 FFFFF System BIOS Approximate boundary Valid uses for memory addresses CC000 DBFFF or D0000 DBFFF Upper memory blocks UMBs PC card memory windows T Models called 9001 in this manual have no marking in the serial number whereas models called 900B have 900 B after the serial number HP OmniBook 900 Product Information 1 7 Table 1 9 System Input Output Addresses 100 3FF 120 127 170 177 1F0 1F7 220 22F 376 378 37F 388 38B 3B0 3BB 3C0 3DF 3E0 3E1 3F0 3F5 3F6 3F7 3F8 3FF Audio OmniBook 9007 only Internal CD ROM drive secondary IDE controller Internal hard disk primary IDE controller Audio Internal CD ROM drive secondary IDE controller LPT1 printer port Audio Video adapter Video adapter PCMCIA controller Floppy controller Internal hard disk primary IDE controller Floppy controller COM1 serial port T Models called 9001 in this manual have no marking in the serial number whereas models called 900B have 900 B after the serial number Table 1 10 DMA Channels 0 Sound record OmniBook 90071 only Free
82. ing the Hard Disk Drive 4 If you are installing a new hard drive that does not have a cover you can remove the cover parts from the old hard drive e Remove the two screws from the case then lift the plastic tab and remove the plastic cover and metal shield from the hard disk drive e Carefully pry the connector off the end of the hard disk drive Work alternately at each end so that the connector slides off evenly l Screw M3x4mm Nm up A HDD cover kit Small tabs on connector face down in this view Hard disk drive Figure 2 5 Installing a Hard Drive in the Cover HP OmniBook 900 Removal and Replacement 2 7 Reassembly Notes Caution Do not cover the vent hole in the top surface of the hard drive If you cover the hole the hard drive could fail prematurely The small plastic tabs on the connector face the top of the drive and the metal shield fits behind the tabs Important e f you are installing a new hard drive create a Hibernate partition on the drive before loading any software see the steps below Note For an OmniBook 900 with a 12 inch display and serial number before TW92500000 if the hard disk drive has been damaged by excessive pressure check whether you must replace additional parts e f the bottom case has a large blue pad that covers the bottom of the hard disk slot and if the hard disk slot has a metal bracket across the top of the slot replace just the hard disk
83. ired Equipment e Small Phillips screwdriver Removal Procedure 1 Unplug the ac adapter if present and remove the battery 2 Put your finger above the F8 key and slide the keyboard screw cover to the left about 3 mm 1 8 inch then lift off the cover 3 Remove the two screws holding the keyboard above the F1 and HOME keys If your screwdriver has a fat shaft protect or remove the right hinge cover 4 Lift up the keyboard tab above the F1 key about 10 mm 1 2 inch then free the snap at the center of the back edge 5 Slide the keyboard toward the display about 5 mm 1 4 inch then fold the keyboard forward onto the front of the top case Warning Do not touch the heatsink until it has cooled It could be hot if the computer was running recently 6 Release the two latches at the sides of the RAM board so the free edge of the board pops up 7 Pull the board out of the connector HP OmniBook 900 Removal and Replacement 2 5 Keyboard screw cover RAM board Screw M2 5x4mm 2 Reassembly Notes Insert the RAM board into the connector at about a 30 angle until it is fully inserted Then press down at both sides until both latches snap closed Fold the keyboard back into place Slip its front tabs into the slots then snap the back edge into place e Push the keyboard toward the back as you tighten the two screws This helps engage the tab at the back center of the keyboard Removing the Hard Disk Drive U
84. le they must be exchanged HP OmniBook 900 Troubleshooting and Diagnostics 3 11 Diagnostic Tools This section describes the following diagnostic tools you can use for troubleshooting and repairing the OmniBook OmniBook hardware diagnostic program below e Power on self test page 3 18 e Sycard PCCtest 450 PC Card page 3 21 Desktop Management Interface page 3 22 BIOS Setup utility page 3 24 OmniBook Diagnostic Program The OmniBook hardware diagnostic program provides two levels of testing User level testing using the basic hardware test e Advanced testing using the individual hardware tests HW Wer ort Md Biaaors e Sortucre Jer 1 0i LEII Peer con NoLatread r i HEWLETT Cin DiagTools Lio Deseo ENT teary E rio HO Jika dax gm m Taek Pom Ell Configuration Dexcription Cie na va Saree Prixezu Speer Vaz vaprozts ar 1257 UU Rett vr ovs Va wrap fia hinller feet lire cit Kea d wi n tes EIR Ja il wl PI Syste1 ett capaber term T7 Cris 3an ezl e leza oe ASAS AUP ME steep ett upon on FI HELP F TEST F3 EXIT F4 TICKET Figure 3 2 OmniBook Diagnostic Screens Basic and Advanced The tests are designed to run after the system reboots This ensures that the computer will be in a predictable state so the diagnostic program can properly test the hardware components The tests are non destructive and are intended to preserve the state of the computer The Omni
85. led 9001 in this manual have no marking in the serial number whereas models called 900B have 900 B after the serial number 1 12 Product Information HP OmniBook 900 Internal Design The motherboard PCA is the central component of the OmniBook design It plays a role in virtually all system functions The CPU module and most other subsystems connect to the motherboard The following figure shows the connections among the replaceable electrical modules As a substitute for a functional block diagram see the table on page 1 14 it lists the roles that the replaceable modules play in each of the functional subsystems LCD Module Top Case External microphone Module Bay E The power switch and lid Battery switch are contained on the motherboard Hard Disk Drive All external connections are made to the Keyboard motherboard pointing stick Figure 1 4 Replaceable Module Diagram HP OmniBook 900 Product Information 1 13 Table 1 13 Functional Structure CPU module Motherboard BIOS IC Bootup Floppy disk module Hard disk drive Processor CPU module Motherboard Main processor Primary system circuitry Code for basic system functions First source of disk based startup code Second source of disk based startup code Main processor numeric data processor L1 and L2 cache Primary system circuitry First 32 MB of RAM video RAM Memory Motherboard
86. lication Drives shipped in units are subject to change without notice For current information about preferred and approved drives for these products see the latest version of service note HDD 01 T Models called 9007 in this manual have no marking in the serial number whereas models called 900B have 900B after the serial number HP OmniBook 900 Replaceable Parts 4 5 Note 12 inch display shown For a 13 inch display the flex cable and mountings differ Figure 4 2 Display Components 4 6 Replaceable Parts HP OmniBook 900 Table 4 2 Assembly Component Breakdown Table 4 3 Accessory Replaceable Parts Assembly Part Number Components Part Numbers Incl Case bottom all Door HDD 12 all No Door module bay connector F1711 60961 No Doors PCMCIA w spring F1711 60984 No Feet 4 F1711 60931 Yes Insulator bottom case F1711 60963 No Label regulatory F1711 60929 Yes Lens infrared F1711 60928 No Overlay serial number 7121 7525 No Speaker all No Case display except 12 IBM all Latch display all No Case top all Support touch pad F1711 60960 No Touch pad with cable F1711 60921 No Heatsink all Pads thermal set of 2 all Yes PCA motherboard all IC BIOS F1711 60927 Yes Socket PCMCIA F1711 60924 No Description Part Number Exchange User OmniBook Part Num
87. metic imperfection These cosmetic imperfections may be visible to the customer under varying display conditions and can appear as bright dim or dark spots This issue is common across all vendors supplying TFT displays in their products and is not specific to the HP OmniBook display HP OmniBook TFT displays meet or exceed all TFT manufacturer s standards for cosmetic quality of TFT displays HP does not warrant that the displays will be free of cosmetic imperfections TFT displays may have a small number of cosmetic imperfections and still conform to the display manufacturer s cosmetic quality specifications Here are some guidelines to use in determining what action to take on customers complaints of cosmetic imperfections in their TFT displays 1 The unit should be viewed in the customer s normal operating condition This means if the customer uses the unit predominately in DOS in Windows or in some other application or combination of applications that is where you should make the determination Self test is not a normal operating condition and is not a sufficient tool to interpret display quality 2 Use the table below to determine whether the display should be considered for replacement These are the only conditions in this guideline that may call for a replacement due to a defect in material or workmanship based on the HP Limited Warranty Statement 3 If a display is considered for replacement it should be clear to the customer t
88. mniBook 900B CPU Intel Mobile Pentium III processor South Bridge PIIX4M Video ATI Mobility M Audio ESS ES1978 Maestro 2E and ESS ES1921 CardBus TI PCI 1225 Keyboard controller National PC87570 Super I O SMC 869 T Models called 900T in this manual have no marking in the serial number whereas models called 900B have 900 B after the serial number 1 10 Product Information HP OmniBook 900 Table 1 12 OmniBook 900 Accessories Accessory Description OmniBook Compatibility 900B 900T 4150 2100 7100 Memory F1456A 32 MB SDRAM 66 MHz expansion module F1457A 64 MB SDRAM 66 MHz expansion module e e F1622A 128 MB SDRAM 66 MHz expansion module F1456B 32 MB SDRAM 100 MHz expansion module e e F1457B 64 MB SDRAM 100 MHz expansion module e e F1622B 128 MB SDRAM 100 MHz expansion module e Hard Drives _ F1707A 6 GB internal hard disk drive F1744B 12 GB internal hard disk drive Modules F1465A DVD drive module with DVD player card e e F1470A LS 120 SuperDisk drive module e e e F1472A Floppy drive module F1473A Floppy drive cable for external use F1474A 24X CD ROM drive module e e F1653A B DVD drive module e e F1704A External module bay F1746A B 10 12 GB second hard drive module Power Options F1454A 60 watt ac adapter F1455A 75 watt auto airline power adapter F17
89. module 0008h 0009h__ Replace the motherboard 0010h Reseat or replace the CPU module 002Fh 0030h Replace the motherboard 0040h 0041h Unrecognized interrupts Run BIOS Setup and check IRQ assignments for all devices 0050h Replace the motherboard 0070h 0071h Bad CMOS checksum Reset the system then run BIOS Setup and check settings Replace the motherboard 0072h Configuration mismatch in CMOS Reset the system then run BIOS Setup and check settings Replace the motherboard 0073h Bad CMOS RAM size Reset the system then run BIOS Setup and check settings Replace the motherboard 0074h Bad CMOS time Reset the system then run BIOS Setup and check settings Replace the motherboard 0075h Reset the system Replace the motherboard 0076h 0077h Replace the motherboard 0078h Bad CMOS checksum Reset the system then run BIOS Setup and check settings Replace the motherboard 0079h Replace the motherboard 0083h Replace the BIOS IC Replace the 0086h motherboard 0087h _ Replace the motherboard 0088h Replace the BIOS IC 0100h Replace the motherboard 0101h 0102h Replace the BIOS IC Replace the motherboard 0120h For 01FFFFFFh OB9001 or OSFFFFFFh 0150h OB900B and below replace the motherboard Above that replace the RAM board each 01000000h represents 16MB 0160h Address bus short Remove any RAM board and rerun the test Check the CPU mo
90. n modes VGA When disabled the video image is centered in the display Primary Video Adapter Sets whether the internal built in video adapter automatically Auto switches to an external video adapter connected to the docking system if one is detected Select Internal to use multiple monitor capability of Windows 98 System Memory Shows the system memory size _640KB Extended Memory Shows the extended memory size Detected automatically CPU Serial Number For a processor with a serial number makes the processor Enabled serial number available to software 3 24 Troubleshooting and Diagnostics HP OmniBook 900 System Devices Menu Default PS 2 Pointing Devices Sets whether internal pointing devices are automatically Auto disabled when an external PS 2 pointing device is detected or whether both internal and external devices are active This is required for the scroll wheel on a PS 2 mouse to function Internal Pointing Devices Enables one or both built in PS 2 devices _ Both External Fn Key Sets whether left CTRL left ALT on an external keyboard is Enabled interpreted as the Fn key IDE Controller Enables the primary hard drive and secondary optional CD Both ROM drive controllers FDD Controller Enables the floppy drive _ Enabled Serial Port Sets how the serial port is configured by the BIOS specified Enabled or automatic Base I O address Sets the I O a
91. niBook 900 with a 12 inch display and serial number before TW92500000 if you must replace the motherboard or bottom case check whether you must replace additional parts e f the bottom case has a large blue pad that covers the bottom of the hard disk slot replace just the bad part e f the bottom case does not have such a pad in the hard disk slot it is an old bottom case and you should replace the top case bottom case and install a HDD bracket above the hard disk slot Service note 900 14 2 22 Removal and Replacement HP OmniBook 900 Note View from inside the case Rotate the doors 180 to load the spring Figure 2 12 Installing PCMCIA Doors Storing the Serial Number and Keyboard Layout Electronically 1 Exit Windows and boot to a DOS prompt For Windows 95 98 press F8 during reboot and select Command Prompt Only For Windows NT boot from a DOS boot floppy disk 2 Run ESN EXE from one of these sources On a factory software installation change to the Omnibook Drivers Hputils directory and type esn at the prompt Otherwise copy Omnibook Drivers Hputils Esn exe from the OmniBook 900 Recovery CD then run it on the OmniBook 3 Store the serial number If you are prompted for the serial number type the serial number shown on the bottom of the case If a serial number has already been stored you must call an HP support center to change it 4 Run KYB_SEL E
92. not include special or accented characters Set Administrator Press ENTER to set change or clear administrator password Password This password protects BIOS Setup settings Password length can be no longer than 8 characters 0 9 A Z and cannot include special or accented characters Smart Card Security Available only if a smart card accessory is installed Sets Disabled whether the password is read from a smart card instead of entered from the keyboard l Boot Sets whether a password is required when the computer Enabled boots Resume If boot security is enabled sets whether a password is Enabled required when resuming from a suspended state If boot security is enabled sets whether a password is Disabled Undock required when undocking the OmniBook HP OmniBook 900 Troubleshooting and Diagnostics 3 25 Internal Hard Disk Drive Lock If boot security is enabled sets whether a password is stored on the hard disk Secures data on the disk if the disk is moved to another computer Disabled Removable Device Boot Sets whether the floppy drive or other removable device is a Enabled boot device l Power Menu Default If ACPI is activated in Windows 98 ACPI settings override settings in this menu Power Management Mode Disables time outs selects a combination of time outs or Max Power _ allows customized time outs Savings Smart CPU Mode Enables automatic CPU power savings Absence
93. nstalling a New Motherboard e f a RAM board is present transfer it from the old motherboard to the new one e Reprogram the BIOS IC see the note below e Store the serial number and keyboard layout electronically in the new motherboard see the steps below Note Installing a New Bottom Case e Transfer these parts from the old bottom case to the new one HDD door and infrared lens Module bay door If the door does not stick to the case the motherboard will hold it PCMCIA doors if present see the figure below Speaker If the covering is not reusable install a new speaker Fan Do not press or spin the fan blade with your finger Mylar insulator inside the bottom case CPU support OmniBook 900B only e Install the original serial number label and a new overlay see the steps below if you have to make a new serial number label When lowering the motherboard into the bottom case make sure the audio jack grounding tabs do not catch on the bottom case Make sure the speaker and fan wires are not trapped under the motherboard Note If you installed a new motherboard with a new BIOS IC the IC contains only enough basic programming to boot the OmniBook After installing the motherboard you must reprogram the IC Hewlett Packard prefers that you program the IC with the latest BIOS You can download it from the OmniBook website see page vi follow the directions provided Note For an Om
94. o IDE error Check the power source Push system off button Unplug the ac adapter and remove battery then reconnect power Remove any RAM board and try again Reinsert and try again Check battery level on battery LEDs Check battery contacts If available try another battery Check floppy drive contacts Try reseating the external module bay cable and the module into the bay Try using alternate connection with accessory floppy cable or external module bay Check boot order in BIOS Setup Check that floppy boot is enabled in BIOS Setup Check for a disk in floppy drive Remove and reinsert hard drive Check boot order in BIOS Setup AC adapter RAM board CPU module Motherboard BIOS IC LCD module Hard drive Check ac adapter Remove any RAM boards and retry If power status light does not turn on reprogram or replace BIOS IC replace motherboard If power status light turns on but display remains off try external monitor If monitor shows successful boot replace LCD module If monitor shows activity but BIOS does not complete replace CPU module If monitor is blank replace CPU module replace motherboard If power status light and display turn on BIOS completes but OS does not start from hard disk or from floppy drive replace CPU module then motherboard If OS starts from floppy drive reload hard drive replace hard drive Battery or contacts Motherboard Floppy drive
95. odule 12 IBM F F1711 60959 Pads thermal set of 2 F1711 60960 Support touch pad F1711 60961 Door module bay connector F1711 60963 Insulator bottom case F1711 60968 Recovery CD Greek OB900 NT4 F1711 60971 Case display 12 Mitsubishi e e F1711 60972 F1711 69072 LCD module 12 Mitsubishi d F1711 60973 Bracket HDD i F1711 60974 Spacer LCD back F1711 60975 Connector HDD e e F1711 60978 Case display 12 IBM wilatch F1711 60979 Latch display 12 w stiffener e e 1711 60984 Doors PCMCIA w spring F1746 80001 Drive second HDD housing Yes e F1760 60928 Recovery CD Chinese OB900 W95 98 F1760 60929 Recovery CD Greek OB900 W95 98 F1760 60930 Recovery CD Turkish OB900 W95 98 F1760 60931 Recovery CD English OB900 W95 98 F1760 60932 Recovery CD German OB900 W95 98 F1760 60933 Recovery CD Spanish OB900 W95 98 F1760 60934 Recovery CD French OB900 W95 98 F1760 60935 Recovery CD Norwegian OB900 W95 98 F1760 60936 Recovery CD Swedish OB900 W95 98 F1760 60937 Recovery CD Finnish OB900 W95 98 F1760 60938 Recovery CD Danish OB900 W95 98 F1760 60939 Recovery CD Italian OB900 W95 98 F1760 60940 Recovery CD Czechoslovakia OB900 W95 98 F1760 60941 Recovery CD English OB900 NT4 F1760 60942 Recovery CD German OB900 NT4 F1760 60943 Recovery CD Spanish
96. of keyboard OB 900B On mouse and hard disk activity could cause slower CPU OB 90071 Off response For an OmniBook 9001 this should normally be off to avoid time sensitive operations and this setting applies on both battery and ac power Standby Time out Sets the period of inactivity after which the computer goes 2 minutes from On to Standby power mode Suspend Time out Sets the period of inactivity after which the computer goes 4 minutes from Standby to Suspend power mode Skips Standby mode ifthat time out is disabled Hibernate Time out Sets whether the computer goes from Suspend to Hibernate power mode after the indicated period of inactivity Skips Suspend mode if that time out is disabled 4 hours Hard Disk Time out Time out on AC Power Button Mode Lid Switch Mode Sets the period of hard disk inactivity after which the hard disk stops spinning Also affects a hard disk drive in the plug in module bay Sets whether power management time outs occur while the ac adapter is connected Sets the action of the blue power button when pressed for less than 4 seconds l Sets the action when the OmniBook lid closes 2 minutes Disabled Suspend Turn Off LCD Resume on Serial Ring Sets whether the system resumes from Suspend if a ring Enabled Signal is received Sets whether the system resumes from Suspend at a defined Resume on Time of Day time of day Disabled
97. one long tone followed by two short tones during POST if the video configuration fails no card installed or faulty or if an external ROM module does not properly checksum to zero Table 3 4 POST Terminal Error Beep Codes Beep Codes POST Description 1 One short beep before boot 1 2 Search for option ROMs One long two short beeps on checksum failure 1 2 2 3 BIOS ROM checksum 1 3 1 1 Test DRAM refresh 1 3 1 3 Test 8742 Keyboard Controller 1 3 4 1 RAM failure on address line xxxx 1 3 4 3 RAM failure on data bits xxxx of low byte of memory bus 1 4 1 1 RAM failure on data bits xxxx of high byte of memory bus 2 1 2 3 Check ROM copyright notice 2 2 3 1 Test for unexpected interrupts The following table lists POST messages and explanations for reported problems If the system fails after you make changes in BIOS Setup reset the computer enter BIOS Setup and install the defaults or correct the error Table 3 5 POST Messages Message Description 0200 Failure Fixed Disk Fixed disk is not working or not configured properly Check to see if fixed disk is attached properly Run Setup Find out if the fixed disk type is correctly identified 0210 Stuck key Stuck key on keyboard 3 18 Troubleshooting and Diagnostics HP OmniBook 900 Message Description 0211 Keyboard error Keyboard not working 0212 Keyboard Controller Failed Keyboard controller failed test May require re
98. op case Engage the tab at the front of the top case then lower the top case onto the bottom case e t may be easier to plug in the touch pad flex cable while you are lowering the top case onto the bottom case rather than waiting until after the top case is fully installed HP OmniBook 900 Removal and Replacement 2 19 Note For an OmniBook 900 with a 12 inch display and serial number before TW92500000 if the top case has been damaged by excessive pressure above the hard disk slot check whether you must replace additional parts e f the bottom case has a large blue pad that covers the bottom of the hard disk slot and if the hard disk slot has a metal bracket across the top of the slot replace just the top case e f the bottom case has such a pad in the hard disk slot but there is no metal bracket across the top of the slot you should also install a HDD bracket above the hard disk slot e f the bottom case does not have such a pad in the hard disk slot it is an old bottom case and you should also replace the bottom case and install a HDD bracket above the hard disk slot Service note 900 14 Removing the Motherboard or Bottom Case HP Authorized Service Providers Only Exchange Information When returning a bad motherboard to HP describe the symptoms on a piece of paper and attach it to the part do not use tape Required Equipment e Small Phillips screwdriver e 4 mm thin wall hex driver or 5 3
99. or contacts Accessory floppy cable External module bay Motherboard Hard drive contacts Hard drive If unit boots from floppy drive check for corrupt files on hard drive reload hard drive replace hard drive HP OmniBook 900 Troubleshooting and Diagnostics 3 5 Symptom Call Center Repair Center Repair Center Suggestions Likely Causes Comments Sluggish startup or shutdown Run ScanDisk and Disk Defragmenter to check and optimize the hard drive Delete temporary and unneeded files Use same suggestions shown at left Password has been forgotten PoweBaey O S S Short battery operating time Does not run on battery empty battery indication Verify proper ownership then follow the removal procedure with the owner and log the appropriate data see page 5 1 Turn down display brightness Check power management settings in BIOS Setup Try the default settings Shut down and restart During boot at the F2 prompt press F6 This starts a process that recalibrates the battery gauge possibly improving operating time Inform user that certain applications can cause excess power usage User can get power monitor from www intel com and monitor CPU load Some PC cards PCMCIA draw power even while not in use Heavy modem use can affect battery operating time Check battery contacts If available try another battery Battery Motherboard Battery or contacts
100. ore scratches 0 30 mm long Polarizer scratches d 7 or more dents 0 0 5 mm avg dia Polarizer dents bubbles Any spot or dent over 0 5 mm avg dia e Any line over 3 mm long e Any scratch over 30 mm long Definitions of imperfections a Bright or dark dot A subpixel red green or blue dot that is stuck on or off b Spot A point on the display that appears dark or bright and does not change in size Caused by foreign circular matter on the backlight Line A line on the display that appears dark or light and does not change in size Caused by contamination lint hair behind the display d Polarizer scratch A light line that is visible on a darker background and does not change in size Polarizer dent or bubble A light spot with a darker border that appears on a lighted display and does not change in size 5 4 Reference Information HP OmniBook 900 Obsolete Parts Obsolete repair parts are summarized in the following table Table 5 2 Obsolete Repair Parts Obsolete New Description Comments Part Number Part Number 1818 7413 1818 7950 RAM board 32MB 1818 7414 1818 7951 RAM board 64MB 1818 7952 1818 7952 RAM board 128MB F1711 60902 F1770 60905 Battery lithium ion New part has two front panels F1711 60912 F1770 60903 Cover keyboard screw F1711 60916 F1771 60979 Latch display 12 IBM F1711 60917 F1711 60978 Case display 12 IBM F1711 60920 F1769 60960 Case top 12
101. otherboard microphone it should not be muted in recording panel Note The microphone should normally be muted in the master output panel Serial Parallel General problems Check settings in BIOS Motherboard Use loopback connector Setup during test see page 3 14 Check settings in Control Panel and in Windows NT Diagnostics General problems Infrared communication is Motherboard not supported in Windows NT 4 0 Infrared is disabled when shipped Drivers are included but not installed when shipped Check settings in BIOS Setup Standard IrDA and fast IrDA are incompatible they use different drivers For fast IrDA check for DMA conflict with ECP parallel port USB General problems USB is not supported in Motherboard Windows NT 4 0 HP OmniBook 900 Troubleshooting and Diagnostics 3 9 Symptom Call Center Repair Center Repair Center Suggestions Likely Causes Comments PCMCIA MEINEN EUN ERE General problems Make sure Card Executive is Motherboard Using a flashlight look for installed for Windows NT PCMCIA socket bent pins inside the PCMCIA If the card requires an IRQ socket check that there is one If both slots have problems available replace the motherboard If Check for conflicts or refresh only one slot has a problem the device list in Device try replacing the PCMCIA Manager Windows 95 or socket Administrative Tools or Control Panel System Windows NT
102. page 2 18 Peel the rubber door from the bottom case Reassembly Notes Position the new door in the center of the opening before sticking it onto the bottom case Flex each door until one side tab releases Reassembly Notes See the figure on page 2 23 Caution Do not spin the fan blade with your finger Pressure on the fan blade can damage the bearings 1 Remove the eight screws OmniBook 9001 or six screws and two springs OmniBook 900B from the heatsink and lift off the heatsink 2 Remove the two screws 12 inch display or one screw 13 inch display holding the fan 3 Unplug the fan cable from the motherboard and lift out the fan Reassembly Notes The opening in the side of the fan faces the vent in the bottom case 2 28 Removal and Replacement HP OmniBook 900 Component Removal Procedures Additional Steps See figure on page 4 2 Heatsink IC BIOS Keyboard page 2 12 See page 2 23 Remove the eight screws OmniBook 9001 or six screws and two springs OmniBook 900B from the heatsink and lift off the heatsink Reassembly Notes Install new thermal pads on the new heatsink Insulator bottom case Hard drive page 2 6 Keyboard page 2 12 Display page 2 16 CPU page 2 14 Top case page 2 18 Motherboard page 2 20 Lift the sheet out of the bottom case Reassembly Notes The small pads on the sheet face upwards Lens infrared
103. pandability in a highly portable form It uses high performance component technologies that make it capable of serving as a desktop computer that you can conveniently take anywhere Table 1 1 OmniBook 900 Models OmniBook CPU Display Hard Drive Floppy Drive CD ROM Standard Product Drive RAM F1711x Pentium II 12 1 inch 4 GB 1 44 MB None 32 MB 300 MHz SVGA TFT none F1472A F1712x Pentium II 6 GB 366 MHz F1707A F1760x Pentium ll 400 MHz F1765x 96 MB F1457A F1769x Pentium III F64MB 450 MHz F1770x Pentium III 13 3 inch 12 GB 500 MHz XGA TFT F1744B This table lists only base product configurations custom configurations are not included For the products listed X suffix means N NT NV or NG for Windows NT 4 0 installed marketing distinction only or W WT WV WG or WR for Windows 95 98 installed marketing distinction only Intel Mobile Pentium Il or Mobile Pentium Ill processor The OmniBook 900 Series has two classes of products with different internal designs different software drivers and different BIOSes Models marked with have 900 B after the serial number and are called 900B in this manual other OmniBook 900 models listed in this table are called 900T in this manual and they have no marking after the serial number HP OmniBook 900 Product Information 1 1 Processor Memory Display Video Operating System Desktop Mana
104. placing keyboard controller 0213 Keyboard locked Unlock key switch Unlock the system to proceed 0220 Monitor type does not match CMOS Run SETUP Monitor type not correctly identified in Setup 0230 Shadow Ram Failed at offset nnnn Shadow RAM failed at offset nnnn of the 64k block at which the error was detected 0231 System RAM Failed at offset nnnn System RAM failed at offset nnnn of in the 64k block at which the error was detected 0232 Extended RAM Failed at offset nnnn Extended memory not working or not configured properly at offset nnnn 0250 System battery is dead Replace and run SETUP The CMOS clock battery indicator shows the battery is dead Connect the ac adapter for at least 24 hours replace the motherboard 0251 System CMOS checksum bad Default configuration used System CMOS has been corrupted or modified incorrectly perhaps by an application program that changes data stored in CMOS The BIOS installed Default Setup Values If you do not want these values enter Setup and enter your own values If the error persists check the system battery Connect the ac adapter for at least 24 hours replace the motherboard 0260 System timer error The timer test failed Requires repair of system board 0270 Real time clock error Real time clock fails BIOS test May require board repair 0280 Previous boot incomplete Default configuration used Previous POST did not complete successfully
105. r edge of the top case and lift the back edge until two snaps release in that area 10 Near the right hinge area push the top case toward the rear and lift the back edge until the top case releases from the right hinge support 11 Hold the front of the bottom case with your thumbs Lift the back of the top case about 5 mm 2 inches then pull it forward with your fingers Pull and work the top case until the middle snap releases The left hinge support comes off with the top case The right hinge support stays in the bottom case 2 18 Removal and Replacement HP OmniBook 900 8 OmniBook 9001 F i g 6 OmniBook 900B b Screw M2x5mm f I Note Do not put screws in these two holes Heatsink Screw M2 5x8mm Screw M2 5x5mm jum Microphone cable 12 inch Touch pad cable display only Note On recent units a HDD bracket is installed in this area Note OmniBook 900T heatsink shown For the OmniBook 900B the heatsink and mounting differ Screw M2 5x8mm pm 1 Screw M2 5x5mm Figure 2 10 Removing the Top Case Reassembly Notes Note Installing a New Top Case e Transfer the following items from the old top case to the new one Touch pad and support Left hinge support e Press down on the touch pad support plate while sliding it into place Make sure the support is held down at its left and right edges Check the action of the click buttons before installing the t
106. ridge USB connector Docking port Motherboard Docking logic docking connector PCMCIA Motherboard PCMCIA controller PCMCIA socket PCMCIA connectors 1 14 Product Information HP OmniBook 900 2 Removal and Replacement This chapter tells you how to remove and replace the following components and assemblies The ones marked by are user replaceable Table 2 1 Removal Cross Reference Battery page 2 3 Foot page 2 9 Bezel display page 2 27 Heatsink table starting on page 2 28 Bumper display page 2 9 Hinge display page 2 27 Cable display flex page 2 27 IC BIOS page 2 24 Cable display power page 2 27 Insulator bottom case table starting on Cap pointing stick page 2 9 page 2 28 Case bottom page 2 20 Keyboard page 2 12 Case display page 2 27 Latch display page 2 27 Case HDD kit page 2 6 LCD module page 2 10 Case top page 2 18 Lens infrared table starting on page 2 28 Cover display screw page 2 9 Overlay serial number page 2 23 Cover hinge page 2 9 Pads thermal table starting on page 2 28 Cover keyboard screw page 2 9 PCA motherboard page 2 20 CPU module page 2 14 Socket PCMCIA table starting on page 2 28 Door HDD page 2 9 Speaker table starting on page 2 28 Door module bay connector table starting on Support hinge left table starting on page 2 28 page 2 28 Support hinge right table starting on 2 28 Dri
107. s capability Rechargeable 6 cell lithium ion battery with LED charge level gauge 11 1 Vdc Battery life up to 3 4 hours typical varies with type of usage and model Fast battery recharge 80 in 1 hour 100 in 1 5 2 hours Low battery warning Suspend resume capability 60 watt ac adapter 100 to 240 Vac 50 to 60 Hz input 19 Vdc 3 16 A output 12 GB 6 GB or 4 GB removable hard drive 1 44 MB floppy drive module for use in external module bay Optional CD ROM drive module LS 120 SuperDisk drive module DVD drive module OmniBook 9001 32 MB RAM built in One slot for RAM expansion up to 160 MB 66 MHz RAM bus OmniBook 900B 64 MB RAM built in One slot for RAM expansion up to 192 MB 100 MHz RAM bus 16 bit Sound Blaster Pro compatible stereo sound Built in speaker 3D enhanced PCI bus audio with Zoomed Video support Built in microphone Line in headphone out and microphone in Keyboard and Pointing Device 87 88 key touch type QWERTY keyboard with 101 102 key emulation Embedded numeric keypad 12 function Fn keys Two pointing devices pointing stick TrackPoint technology licensed from IBM and touch pad HP OmniBook 900 Product Information 1 9 Input Output Expandability Software Security Features FDD IDE interface for external module bay Universal serial bus USB 9 pin 115 200 bps serial 16550 UART 25 pin bi directional ECP EPP parallel Video out Resolution
108. ser Replaceable Exchange Information When returning a bad hard disk drive to HP describe the symptoms on a piece of paper and attach it to the part do not use tape Table 2 5 Hard Disk Drive Replacement Part Numbers Description Part Number Exchange OmniBook Part Number 900B 900T Drive hard disk 4 3GB 9 5mm IBM 0950 3409 F1711 69100 Drive hard disk 4 3GB 8 45mm Toshiba 0950 3410 F1386 69102 6 0GB 9 5mm IBM 0950 3710 F1711 69106 6 4GB 9 5mm IBM 0950 3442 F1711 69101 Drive hard disk Drive hard disk Drive hard disk 12GB 9 5mm IBM 0950 3711 F1660 69105 These hard drives are the preferred drives at the time of publication Drives shipped in units are subject to change without notice For current information about preferred and approved drives for these products see the latest version of service note HDD 01 T Models called 900T in this manual have no marking in the serial number whereas models called 900B have 900 B after the serial number lL i Hk Required Equipment e Small Phillips screwdriver 2 6 Removal and Replacement HP OmniBook 900 Removal Procedure 1 Unplug the ac adapter if present and remove the battery 2 Turn the unit bottom side up and remove the hard drive screw from the bottom case 3 Open the hard drive door then pull out the hard drive by its plastic tab Screw M2 5x5mm jm Figure 2 4 Remov
109. small foam pads attached see page 2 10 See quality statement on page 5 2 Hard disk Hard disk never Check the power source Hard drive or spins Remove and reinsert the contacts hard drive Check the Motherboard contacts Hard disk makes Back up the drive Hard drive Check the computer and clunking or immediately drive for evidence of scratching noise Was the computer or drive dropped customer abuse Hard disk makes buzzing or whining noise Files are corrupted Back up the drive immediately Check for alternate noise sources such as a PCMCIA drive or fan If a keystroke causes the sound to change it may be power supply noise Run a virus scan program Check the disk surface by running Scandisk Windows 95 98 or Disk Administrator Windows NT Or boot to DOS and run CHKDSK to look for problems run CHKDSK f to fix Use Recovery CD to restore original factory software Depends on the source of the noise For a serial number before TW92500000 remove the drive and check whether the slot has a metal bracket across the inside top of the slot If there is no bracket you should install a HDD bracket and required case parts Service note 900 14 Use same suggestions shown at left Drive capacity is Check the disk surface by Hard drive Use same suggestions less than normal running Scandisk Windows shown at left 95 98 or Disk Administrator Recreate t
110. soltrCes ioca e CORE Cs Ge ED DOSE CD RC ERI REM 1 7 SpecifIcatiODS ions rir ito ie ee pr re pd tp Era eed 1 9 Internal Design cnn oet Pe P ELLEN RO APRIRE PR PLUR APRIL UN Ae erg ees 1 13 2 Removal and Replacement 4 4 eee ee eee ee ee en ases se ensssese se eossseseenseseesesesssesessos Z7 T Removing the Battery User Replaceable essere 2 3 Removing a RAM Board User Replaceable eese 2 5 Removing the Hard Disk Drive User Replaceable seen 2 6 Replacing Small Parts User Replaceable sess 2 9 Removing the LCD Module HP Authorized Service Providers Only 2 10 Removing the Keyboard HP Authorized Service Providers Only sss 2 12 Removing the CPU Module HP Authorized Service Providers Only 2 14 Removing the Display Assembly HP Authorized Service Providers Only 2 16 Removing the Top Case HP Authorized Service Providers Only esses 2 18 Removing the Motherboard or Bottom Case HP Authorized Service Providers Only 2 20 Removing the BIOS IC HP Authorized Service Providers Only esses 2 24 Removing Other Components HP Authorized Service Providers Only 2 26 3 Troubleshooting and Diagnostics
111. sts press F4 to save system and test information in the Support Ticket log file HPSUPPT TXT Then remove the diagnostic disk if present and press F3 to exit Run the advanced tests Press F2 to open the advanced test screen Select and run the appropriate tests Tests are not listed if no such hardware is detected Press the following keys to run tests ENTER Runs the highlighted test F5 or SPACE Marks or unmarks the highlighted test F6 Marks or unmarks all tests in the current menu F7 Marks or unmarks all tests in all menus F10 Runs all marked tests If any test fails the error is logged error code and description and displayed temporarily error code If several errors occur look for patterns that might indicate a common cause See the table on page 3 14 for repair suggestions Consider these suggestions in combination with other troubleshooting information When you are finished running tests press ESC to exit the advanced tests 10 11 12 Press F4 to save system and test information in the Support Ticket log file HPSUPPT TXT Exit Press F3 to exit and reboot Optional Check the log The log file contains a hardware summary and a list of all test results and errors Run C Dmi Hpdiags Hpsuppt exe to retrieve the log file to this directory and open it in Notepad or if you are using a diagnostic floppy the log file Hpsuppt txt is on the floppy disk HP OmniBook 900 Troubleshooting and Diagnostics 3 1
112. t Certain background operations such as HP COE virus scans can affect performance while they re running Some file browsers may be unresponsive while they re processing a graphic image or waiting for broken network connections to time out Check for overheating see the previous symptom Run BIOS Setup and try turning off smart CPU mode CPU module Motherboard Thermal connections If computer slows after a period of continuous activity check thermal connections and parts see the previous symptom Accessories p a Docking product I O Check that ac power is Docking product Test the corresponding problems connected Motherboard OmniBook ports while Check settings in BIOS undocked Setup The port replicator and mini Try using the corresponding dock are not repairable they OmniBook port must be exchanged The docking system is repairable see its service manual Can not boot from Check that the CD is CD ROM drive The CD ROM drive is not CD in CD ROM drive bootable During boot do not press ESC before the F2 prompt or check boot order in BIOS Setup External module bay repairable it must be exchanged General plug in module problems Check contacts on the module in external bay on cable and on OmniBook connector Push system off button and reboot Plug in module or contacts External module bay Motherboard Plug in modules are not repairab
113. t F1711 60904 Yes s 10 Case top 12 F1769 60960 R 10 Case top 13 F1770 60913 6 Connector HDD F1711 60975 11 Cover display screw lower F1711 60914 Yes e eral Cover hinge left right pair F1770 60902 Yes e 13 Cover keyboard screw F1770 60903 Yes e e 14 CPU 300MHz Pentium II mini cartridge 1821 4833 F1711 69103 e 14 CPU 366MHz Pentium II mini cartridge 1821 4834 F1711 69104 s 14 CPU 400MHz Pentium II mini cartridge 1821 5317 F1711 69105 e 14 CPU 450MHz Pentium III UPGA 1821 5415 F1769 69101 Iu 14 CPU 500MHz Pentium III UPGA 1821 5416 F1770 69101 15 Door HDD 12 F1711 60905 Yes 15 Door HDD 13 F1770 60918 16 Door module bay connector F1711 60961 e e 40 Doors PCMCIA w spring F1711 60984 Drive floppy disk module no cable F1472 80001 Yes e 17 Drive hard disk 4 3GB 9 5mm IBM 0950 3409 F1711 69100 Yes 17 Drive hard disk 4 3GB 8 45mm 0950 3410 pem Yes F Toshiba 17 Drive hard disk 6 0GB 9 5mm IBM 0950 3710 F1711 69106 Yes 17 Drive hard disk 6 4GB 9 5mm IBM 0950 3442 F1711 69101 Yes F 17 Drive hard disk 12GB 9 5mm IBM 0950 3711 F1660 69105 Yes 18 Fan 12 F1769 60907 A HP OmniBook 900 Replaceable Parts 4 3
114. te partition then run Above that replace the RAM board each FDISK to partition the hard disk 01000000h represents 16MB O2FFh Check internal and external hard disk 01A1h Replace the CPU module connectors and motherboard connector 01A4h Replace the hard disk Replace the 01B1h For 01FFFFFFh OB9001 or O3FFFFFFh motherboard 01B3h OB900B and below replace the motherboard 9602h See Hard Disk Tests at the end of the table Above that replace the RAM board each 9607h 01000000h represents 16MB Floppy Disk Tests Hard Disk Tests 0301h Replace the floppy drive Replace the 0201h Replace the hard disk Replace the motherboard motherboard 0302h Run BIOS Setup and check the floppy drive 0202h Rerun the test If error persists replace the type Replace the floppy drive 0204h hard disk 0303h Insert a floppy disk without write protection 0205h Replace the motherboard 0304h Run BIOS Setup and check the floppy drive 0207h Run BIOS Setup and check the hard disk type type Replace the floppy drive Check internal and external hard disk 0305h Replace the motherboard COSE IUIS ane motherboard connector 0307h Run BIOS Setup and check the floppy drive Replace the hard disk j type Check the connectors on the floppy drive 0208h Transient DMA error Rerun the test external module bay and motherboard 0209h Replace the floppy drive 020Ah Rerun the test Run SCANDISK or equiv
115. the LCD module Bumper oval Screw cover Screw M3x4mm EL 2 LCD module LCD flex cable 5 Display case Note 12 inch display shown For a 13 inch display the flex cable and mountings differ Power cable Figure 2 6 Removing the LCD Module HP OmniBook 900 Removal and Replacement 2 11 Reassembly Notes For the 12 inch display make sure the LCD module and flex cable have small foam pads present to ensure good connections Two pads on the back of the LCD module on the internal connections near the top left and bottom left corners If a pad is missing replace the LCD module One pad on the LCD flex cable behind the connector that plugs into the LCD module If the pad is missing replace the flex cable For the 13 inch display make sure the power wire is return to its original position Where the wire passes around the hinge cover opening it tucks behind the LCD module Removing the Keyboard HP Authorized Service Providers Only Required Equipment e Small Phillips screwdriver Probe or tweezers Removal Procedure 1 Unplug the ac adapter if present and remove the battery 2 Put your finger above the F8 key and slide the keyboard screw cover to the left about 3 mm 1 8 inch then lift off the cover 3 Remove the two screws holding the keyboard above the F1 and HOME keys If your screwdriver has a fat shaft protect or remove the rig
116. the customer s information try to duplicate the problem Determine how the problem differs from proper behavior Also take note of the functions that do work properly Separate Problems If there is more than one symptom separate them into distinct problems 3 2 Troubleshooting and Diagnostics HP OmniBook 900 Consider Causes Keep in mind possible causes for each problem Use the diagnostic tools and troubleshooting suggestions to help find possible causes The OmniBook diagnostic program is the primary hardware troubleshooting tool it tests most components using automatic and interactive tests The table on page 3 4 shows how you can use the different diagnostic tools to isolate the cause The troubleshooting suggestions on page 3 5 include general suggestions for repairing units with certain failure symptoms Swapping easily replaced modules with known good modules is an ideal way to isolate the cause down to the module level It is rare for more than one module to be responsible for one failure symptom Therefore replacement of more than one module for a particular symptom should be the exception rather than the normal expectation After replacing a module it is normal for the unit to be in a confused state and lock up when power is applied If this occurs press the system off button to restart the computer in a known state Verifying the Repair Before returning the repaired unit to the customer v
117. ve hard disk page 2 6 page Fan table starting on page 2 28 SUPBOIS torch pad page 248 Touch pad page 2 28 Caution Always provide proper grounding when performing repairs Without proper grounding an electrostatic discharge may damage the OmniBook and its components HP OmniBook 900 Removal and Replacement 2 1 Notes Reassembly steps are the reverse of the removal steps Reassembly notes are included at the end of each section below pa Symbols like this throughout this chapter show approximate full size screw outlines You can use them to verify the sizes of screws before you install them Installing a wrong size screw can damage the unit The symbol at the left represents an M2 5x5mm T head screw Table 2 2 Required Equipment Small Phillips screwdriver 1 preferably magnetized Fine Phillips screwdriver 0 4 mm thin wall hex driver or 5 32 inch Small plastic blade for prying such as an angled plastic tweezers Pointed knife or probe Small flat blade screwdriver 4 0 4 5 mm flat blade screwdriver IC PLCC removal tool similar to OK Industries EX 5 Table 2 3 Recommended Screw Torques Screw Thread Size Torque kgf cm Torque Ibf in M1 4 0 9 1 2 0 8 1 0 M2 1 5 2 0 1 3 1 7 M2 5 4 5 mm long 3 0 3 5 2 6 3 0 except those in next line M2 5 4 5 mm long 2 0 2 5 1 7 2 2 for HDD case PCMCIA socket M2 5

HP OmniBook 900 User's Manual

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