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HP ePrint Enterprise Setup and Install

1. esceecercesceeeeeeeceecescesceeceeceeeeeceeseceeeteeeeeees 19 4 3 1 4 Show ZEIEN 19 e EH EC 19 A 19 ABET Delete 20 4 3 2 Associate Groups to Bridges EEN 20 4 3 3 Associate Printers to Groups ccssccssscessccssccsssecssscesecesseseseceseeessneeseeeseesenseesaeesssessaeeeseeeanes 20 4 3 3 1 Printers Associated eee ses renen rr renee 21 4 3 3 2 Printers available for Association eeseesesceeeeceeeeeceeceecescesceeceeceeteeseeeeetes 21 4 4 View and Manage Printers iced eric eod eese cort acte se etas esae raa aa ve UR a De grava ce dra aars 21 AAA IUDICIIS 22 5 1 View and Manage DEL CREME 22 5 1 1 Rule DEE 23 Ko Fabel tU 23 MAS 23 O CH MRT ee E 23 SAVIO at 23 5112125 NOTOS APP A eden 23 Ee e ALT o E AAEE sucesdiseeised E A E E E EEEE EAEN E 23 5 1 3 Deleting hosts iii a a E a Ea aa a eaan aaa aeaa Eaa 23 6 Managing USNS casaisasisiciccscseccsscusscedscdaasccasscaasdaaaseaaaacaccoossccesacssscbes saeadcaaadeced daaaseadaadasessnsesssoubscusaaaanadaasacnaaaal 24 6 1 View and Manage Users 2452 cvessedaveceatsccastavecteueseecuecssucescvsveuscs adi 24 6 1 1 User Account details cuco AA AE 24 61 11 Email Tei E 24 6 1 1 2 NT User Account edit mode only ooocccnonococicicnonononcnnoncnnnnncaninronncnronnranararinoss 24 61 13 USer A sanaati sosa aan ninaona tiaa iaia naneta aseti eriu K oiae Takon 24 NU iii is 25 BTS o
2. 7 HP ePrint Enterprise Administration Guide Release 4 0 O Copyright 2010 2011 2015 Hewlett Packard Development Company L P Microsoft Windows Windows Server 2003 Windows Server 2003 R2 Windows Server 2008 Windows Server 2008 R2 Windows Server 2012 and Windows Server 2012 R2 are U S registered trademarks of Microsoft Corporation in the United States and or other countries BlackBerry RIM Research In Motion SureType and related trademarks names and logos are the property of Research In Motion Limited and are registered and or used in the U S and countries around the world Used under license from Research In Motion Limited iPhone and iPad are registered trademarks of Apple Inc Android is a trademark of Google Inc Good Good Technology Good Dynamics and Good for Enterprise are trademarks of Good Technology Corporation and its related entities January 2015 Confidential computer software Valid license from HP required for possession use or copying Consistent with FAR 12 211 and 12 212 Commercial Computer Software Computer Software Documentation and Technical Data for Commercial Items are licensed to the U S Government under vendor s standard commercial license The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herei
3. Figure 8 1 Push configurations tool with port Push configurations E Send push configurations HP ePrint server URL http imagine cloud gbr hp com 3080 Routing e mail account hpeprintGimagine cloud gbr hp com ET Erase Last Used Printers El Send a message These settings should be used for test purposes only as they will be lost on the client application upon device reboot To make the permanent setting use the appropriate BES policy see setup documentation for more information 8 1 1 Search recipients Use the Search recipients text box to filter the users list The behavior is similar to the View and Manage Users tool 8 1 2 Select recipients users Before clicking Send select the checkbox for each desired recipient 8 1 3 Type recipients groups Enter the BES groups to which you want to send configurations These groups should be valid BES groups 8 1 4 Push configurations Select what you want to send to HP ePrint Enterprise clients You can send a new HP ePrint Enterprise host URL erase last used printers and or send a message by clicking the Send button 36 Chapter8 Manage mobile clients Email printing Email printing is a capability that allows submission of print jobs by simply forwarding emails to known printer addresses This can be done from any email client capable of reaching the user s corporate email account so the originating email address From has to be compatible with t
4. 10 if Manage Wi Fi Printing View and Manage Printers View and Manage Bridges View and Manage Groups Associate Groups to Bridges Associate Printers to Groups Manage Hosts View and Manage Hosts Add New Host Manage Users View and Manage Users Add New User Import Users Provision Settings Hosmame Manage Services and Data Port number Security Realm Smtp account LDAP Configuration Settings TUS Usage Data Cleanup Submission Tes mm bes Hosts cleanup Manage Lx ense View and Manage Licenses Use this button to remove all the hosts Primary and Secondary instance present in the HP ePrint Enterprise database NOTE HP ePrint Manage Mobile Clients Enterprise services must be restarted for the changes to take effect and they will automatically register the new configurations according to Push Configurations the settings file PESE aean Track Jobs Track Messages Track Events Table 5 1 Host status descriptions Status Description Ready Host is ready to accept jobs 22 Chapter 5 Manage hosts Table 5 1 Host status descriptions continued Stopped Host is not ready to accept jobs No Service HP ePrint Enterprise is not installed on the host You can edit a host by clicking the table row The Host editing form will show host data that can be updated For installing the Secondary Instances the above mentioned deployment Security Token is vital 5 1 1 Host deta
5. 13 Capabilities sene ege geet EnS 3 1 3 M4 Job Retenti E CDN Rupe EE tee ve cveeevecs 311317 Location Detaille iii reen arsen 3 1 4 Deleting Pr d siii idea 3 2 IMPOrt lgl TC 9 3 2 1 Controlling batch inserts and updates with External seen 10 3 2 2 Empty versus non existent fields cccsscesseescesssssesseesecsssessessseseesseessessesseeeaesseesneeseseness 10 3 3 Export lu 10 3 4 Manage Printer tee TEE 11 3 5 Adding Secure Pull Printing EE 12 3 5 1 Identifying users in a secure pull print scenario ENEE 14 3 5 1 1 Controlling PJL attribute names ENEE 15 3 6 Adding Job Retention feature eee eee ee see AE 15 4 Manage Wi Fi Printing e oo on saepe pas eaa aba bubo g asa aunque a Sa Seen Rena siis iasad sa s Rana aunasquna oiu naasa A siian daada idaan 17 4 1 Add Wi Fi Bridge user account EEN 17 4 2 View and Manage Bridges eee esses eese ee nenne senes tn ntn snas tss na siens sas easi tas e sss sa narran seen snas sna 18 CE MT Details A ETMER 18 42AT NIME C asa 18 4 2 A WE 18 A2 N3 USErACCOUN iii 18 A 2c AUS OR TAG WEE 18 e ENER gd 18 CRT EE 18 4217 Delete coi E E 18 4 2 O D T 19 SENAT EH ETT Ce Ee ERR 19 4 3 1 Group Details RE 19 ANA as 19 simil ind 19 4 3 1 3 Guest Username and Password
6. C Everything C Older than 1 month Older than specified dete April 2010 gt Sun Mon Tue Wed Thu fri Sat 238 531 2 3 t 5 6 18 2 10 Rd Mh E 12 Aa 9 2 2 2 24 ee 2 A 2 1 2 H H 2 6 1 8 Cleenup 7 5 Job submission test The Job submission test tool can be used to perform basic system tests It generates a sample job on the system Section 7 4 Usage Data Cleanup 33 Figure 7 5 Job submission test Job submission test Use this page to test HP ePrint Enterprise flow Select a printer one or more attachments end hit Submit Printer P2055an 1 2 3 4 HP CloudPrint Enterprise Edition doc HP CloudPrint Enterprise Edition jpg HP CloudPrint Enterprise Edition paf Files use Cut for more items HP CloudPrint Enterprise Edition png HP CloudPrint Enterprise Edition pptx Submit Select the printer you want to test Select one or more files and click Submit Jobs can be tracked from the Overview screen using the Track jobs tool Job rendering is always made to master even if the printer account is configured to use slave 7 6 Manage License 34 The Instant On feature is provided for product evaluation This feature allows customers to use the product for a limited period of 60 days and 51 users 1 user is installed for administrative purposes Figure 7 6 License Information E ePrint Ap nn gt Manage License gt view and Manage Lieemses ga ES Home License Information Overv Ec
7. HP ePrint Enterprise Host intex ind hp com PRIMARY Y Printer Account hp1 intex ind hp com PRIMARY Connectivity Address type Secure pull print HPAC jay Network Address hpac ind hp com Queue Name HPAC SPP Use domain credentials r Domain user ePrint Administrator Domain password erees HP ePrint Enterprise has been tested with the commercial pull print solutions listed below Each requires a specific Address Type in the connectivity parameters Secure Pull Print HP AC e HPACSPPE v14 0 e Securejet Enterprise Server v7 0 E NOTE To successfully integrate HP ePrint Enterprise with Securejet select the printer account personality as Auto Secure pull print LPD LPRng e Ringdale FollowMe v6 0 4 6 e VPSX Enterprise Output Management x64 Release V1R1 0 079 E NOTE Complete the following changes in ePE Server e Open the registry e Goto the hive HKLM SOFTWARE Hewlett Packard HP Cloudprint e Create a key of REG DWORD type with the name DeferredLPD and set the value to 1 VPSX will work with printer account personalities PCL5 PCL6 and PostScript VPSX will not work with Auto personality Secure pull print PJL e SafeCom G4 05 e PharosBlueprint Enterprise 5 1 7838 0 e Nuance Equitrac Express Server v4 2 3 5370 e Papercut MF v14 2 e Papercut NG v14 2 Section 3 5 Adding Secure Pull Printing 13 E NOTE Complete the following changes in Papercut MF NG Server e Open the config
8. UeGoo REE PIN Locale English v Auto Suspend Iz Guest designated users become active at Active On date Guest will be automatically disabled on Suspend On date Guest user default active period is three months 6 1 1 4 PIN The PIN associated with the user s device This information is required to trace the metrics of the print job submission from a particular mobile user 6 1 1 5 Locale The language used to send notifications push and email messages to the user 6 1 1 6 Password The password used to access the Administration tool Used by Administrator group only 6 1 1 7 Password Tip The Password Tip field provides a password reminder for the user 6 1 1 8 Active Only active users can search for printers and submitted jobs to the system and perform email printing Uncheck this field to suspend a user While an auto suspended user account is set as Active user has to submit a print job on the same day to avoid getting auto suspended again 6 1 1 9 Auto suspend The HP ePrint Enterprise application allows for the tagging of Regular users with an Auto suspend property The default value for the Auto Suspend checkbox is controlled through the AllowAutoSuspend setting key HP CloudPrint Account Management Service will run a daily schedule to suspend those Regular group users who are not actively using HP ePrint Enterprise print feature for a specified long duration The duration of inactivity is controlled thro
9. ePrint Enterprise Service Settings EEN 43 12 3 2 HP ePrint Enterprise Host Details oooocncoccnunocnnoncnonocnnonnnonnnnnnonnornnrnnnonornnornnnnnrnnnnnn 44 12 3 3 HP ePrint Enterprise web config ENEE ENEE 45 12 3 4 HP ePrint Enterprise client configuration ooooocononoonnonnonnnrnnonnonnnonnnnnnornnnnnornnnnnnonnnnnnonnns 45 124 Disclaimers ES 45 UE TEL PEERS 46 vii List of figures Figure 1 1 Figure 2 1 Figure 3 1 Figure 3 2 Figure 3 3 Figure 3 4 Figure 3 5 Figure 3 6 Figure 3 7 Figure 3 8 Figure 4 1 Figure 4 2 Figure 4 3 Figure 4 4 Figure 4 5 Figure 4 6 Figure 5 1 Figure 6 1 Figure 6 2 Figure 6 3 Figure 6 4 Figure 7 1 Figure 7 2 Figure 7 3 Figure 7 4 Figure 7 5 Figure 7 6 Figure 8 1 Figure 9 1 Figure 10 1 Figure 10 2 Figure 10 3 Figure 11 1 Figure 12 1 Figure 12 2 Figure 12 3 viii A O 1 A A PA 2 View and Manage Printers screen 4 A no eege 6 Import Printers COOL coccion A E RE RAS EEEE E ainia 10 Export Printers tor incas 11 Manage Printer Properties 1 cessere eee ee eere eene nennen nono cren nnonranonn nana neon naar naco estas sso cnn nran arcanos 12 Secure Pull Print settings example ENEE 13 Manually providing user NT account ENEE NENNEN 14 Job Retention example ree cil wees cre terio en eer esee eine acta ee ae ee 16 Jaa a RTE E 17 Wi Fi Bridge configuratio
10. errors during the export process an error message displays in the Results panel If the export completes successfully the user can download copy the exported printers In addition to downloading the files there is an option to receive the exported printers via email to the logged in user To receive this email notification select the Receive exported printers through email to the login email address check box 3 4 Manage Printer Properties The Manage Printer Properties screen defines the Printer Capabilities and Printer location tags that are available on the Printer Editing form Custom tags can be added to display in the View and Manage Printers section allowing them to add search criteria fields The order and relevance of searches performed can be updated using the Distance field for Printer location tags Section 3 4 Manage Printer Properties 11 12 Figure 3 5 Manage Printer Properties Printer Capabilities The list below contains the capability definitions referenced by printers in the database If a capability name is changed all printers referencing that capability will reflect the modification If a capability is deleted all printers referencing that capability will lose it Color Duplex Add Scanner ss Fax Copier ADF Stapler Binder Digital sender Printer location tags The list below contains the location tags referenced by printers in the database If a location tag name is changed all printers
11. file Section 12 4 Disclaimers 45 46 Figure 12 4 Default disclaimers lt xml versionz 1 0 encoding utf 8 gt lt disclaimers display ONCE disclaimer lt title gt Terms of Use lt title gt lt text gt By clicking I agree I accept the HP Terms of Use Click on the button below to read the terms and conditions on your Internet browser lt text gt link to http s h m r r ml gt HP Terms of Use lt link gt lt disclaimer gt lt disclaimers gt Disclaimer details are e display a required attribute that indicates if disclaimers should be displayed e ALWAYS meaning the user will see the disclaimer every time a job is submitted e ONCE meaning the user can dismiss the disclaimer on future submissions e title and text contains the disclaimer s title and text to be presented to the user e link used to open the web browser to present the informed URL iy IMPORTANT Atleast one disclaimer should be present 12 5 Messages Messages are optional informational text about the HP ePrint Enterprise server that clients may display typically after searches A default HP ePrint Enterprise installation does not contain any messages Message configuration is done by editing the IIS root gd messages en US xml file Figure 12 5 Adding messages lt xml versionsz 1 0 encoding utf 8 gt lt messages gt lt message gt Type your 1st message here lt message gt lt message gt Type yo
12. i SMTPServerPort 25 D SMTPSener sesSSL ive j enger EmaiPrinting EmailPrimting EmailPrintingPin oo00000a Email Notification NotificationEmailAddress Directoryinformation Owectonyict om i DirectoryName Hewlett Packard SelectableArtachments false PrintEmailBody true BrandName HP DisclaimerDisplay ONCE SecureConmections true GOOD and Mobileiron Policies ActivationToken OTg 1MTMzNUININEMyDONUESLUJONJAtRE NOTE HP e rint Enterprise services must be restarted for the changes to take effect vease 12 3 2 HP ePrint Enterprise Host Details 1 2 Chapter 12 New API configuration In the Main menu under Manage Hosts click View and Manage Hosts Click the Host name In the Host Details section click Edit 3 Inthe Host Details section set the port specific to HTTPS binding for the respective Master and Slave hosts Figure 12 2 Host details Host Detalls Hostname shastry201 Zr2slave ee n Port number go Smtp account doudprint amp shastry2012r2siave ce in Version no Notes secondary from settings Update Cancel Hosts cleanup Use this button to remove all the hosts Primary and Secondary instance present in the HP ePrint Enterprise database NOTE HP ePrint Enterprise services must be restarted for the changes to take effect and they will automatically register the new configurations according to the settings file Clean 4 Click Updat
13. mandatory to use the first Encrypted ID to node lock licenses Stacking of user licenses is not valid while different MAC and Encrypted IDs are used to node lock licenses E NOTE SKUs are different for channel and subscription SKUs are based on licensing and SKU Id will differ for different editions of the product Use appropriate SKU to claim Encrypted ID based licenses Encrypted ID based node locking does not apply for channel license 7 6 2 Add License Once a license is generated users can node lock the license to a host by selecting the appropriate license file and clicking Add License 7 6 3 License Summary The Summary section displays a list of licenses applied Active edition how many licenses are used how many are left and the expiration date of the license Icon Status Description v7 Active Current edition which is active D Expired Licenses bound by dates which have expired Y Inactive License which became inactive when an active license was applied over it Section 7 6 Manage License 35 8 Manage mobile clients 8 1 Push Configurations Blackberry specific Use this tool to send configurations to the HP ePrint Enterprise Blackberry clients server URL and printing routing email account This method should only be used for testing purposes The recommended method is to send these settings as BES policies For more information see the HP ePrint Enterprise Server Installation Guide
14. printer assisting printer search printing capabilities Section 3 1 View and Manage Printers 7 8 3 1 3 12 Personality This field dictates the printer language PCL or PS to be used by the driver when sending jobs to this printer HP recommends using either PCL5 PCL6 or PS option 3 1 3 13 Capabilities Capabilities are based on properties added in Manage Printer Properties All properties listed here will impact printer search results based on key words named in Properties Alternatively Color and Duplex properties apply print preferences for a printer When Color is unchecked documents are printed in black and white Similarly when Duplex is checked print preference is set to bind mode Long edge short edge depending on page orientation 3 1 3 14 Job Retention Job Retention dictates printer job storage mode Off PIN Printing Personal Job PIN Printing Stored Job to be used by the driver when sending jobs to this printer This feature is supported for network node IPv4 or print queue but not for secure pull print Because of variances in PJL across printer manufacturers this feature works best with HP printer devices 3 1 3 15 Print This feature leverages IPv4 printer s ready to print capability to render print jobs Document content of jobs submitted to printer accounts with ready to print capability are pushed directly to printer port without HP CloudPrint driver intervention to render document Using this
15. system A friendly description is recommended Use an easily identifiable name 3 1 3 2 Model name The model name of the printer 3 1 3 3 External ID edit mode only This field is used by Import Export routines to update printer information The system automatically generates this identification in the form ep printer identifier e g ep1 For more information on how to use and manage the external ID field see the Import Printers section of this guide El NOTE External ID must be unique Chapter 3 Manage printers 3 1 3 4 HP ePrint Enterprise Host The HP ePrint Enterprise host to which the job will be sent Jobs are processed by the assigned primary or secondary instance 3 1 3 5 Printer Account edit mode only This information is used by the email printing mechanism to identify the printer in the directory The system automatically generates this information based on the PrinterAccountPrefix setting set in the settings configuration file printer identifier For more information see the Email printing section of this guide The Printer Account value can modified to a more appropriate friendly value when editing the printer account E NOTE Printer Account value must be unique 3 1 3 6 Address type Represents the printer address type which can be a network node IPv4 or a print queue secure pull print queue It is important to note that a printer queue also has an IPv4 address representing the server whe
16. with HP ePrint Enterprise 7 3 2 5 User Locale attribute This attribute identifies the location of the user 7 3 3 Search rules Search rules will enable enhanced search capabilities on the enterprise directory server 7 3 3 1 User root Distinguished Name Identifies the root distinguished name of the LDAP entry in context Based on need the LDAP lookup can be limited to the listed distinguished name If left empty the LDAP Base Distinguished Name is considered in place 32 Chapter 7 Manage services and data 7 3 3 2 Additional filter Helps to refine search of root Distinguished Name with general syntax followed being Boolean Operator filter filter Boolean operators are AND 8 OR and NOT e g 8 ou Marketing objectClass 7 3 3 3 Search scope Determines the depth of the LDAP lookup on the Distinguished Name values can be Base OneLevel and Subtree e Base Searches selected root Distinguished Name e OneLevel Searches one level under the selected root Distinguished Name e Subtree Searches selected root Distinguished Name and all levels under it 7 4 Usage Data Cleanup Use this option to clean usage data from the system Select the data to delete select desired time frame and then click Cleanup ET NOTE This action cannot be reversed Figure 7 4 Usage data cleanup Usage data cleanup Sclect what to delete I Tracking information Job information Time frame
17. 10 minutes e maxReceivedMessageSize maximum request size in bytes to submit to the server The default value is 10MB 12 3 Secure communications You can activate Secure communications on the web server running HP ePrint Enterprise To activate Secure communications HTTPS you must do the following configurations 12 3 1 HP ePrint Enterprise Service Settings To enable client connections to use HTTPS complete the following steps 1 Log onto the HP ePrint Enterprise Administration tool 2 Inthe main menu under Manage Services and Data click Service Settings Section 12 3 Secure communications 43 44 3 4 Import Printers Export Printers Manage Printer Properties Manage Hosts View and Manage Hosts Add New Host Manage Users View and Manage Users Add New User import Users Provision Settings Manage Services and Data Securty Realm Service Settings LDAP Configuration Settings Usage Data Cegan Subreission Test Manage License View and Manage Licenses Manage Mobile Clients Push Configurations Events and tracking Track Jobs Track Massages Track Events Reports Metrics Click Update In Directory Information set the SecureConnections to True Figure 12 1 Service Settings Store Resources StorePath 1 StoreUsername Gomain user01 StorePassword eeoeeeseee ControlService UserNotification SMTPServerAddres SenderEmailAddress juserdiBdomain EmailAccountUsemame
18. 71 4 Usage Data Cleanup i 33 7 5Job s bmission Testi it 33 ME O 34 7 6 1 En rypt d tege EE dee ER ARA A ON 35 756 3 LIGENSE SUMMA Y SERERE RON rcianais 35 8 Manage MODHE CHEntS oo cnica M M M 36 8 1 Push Configurations Blackberry specific ee 36 8 11 Search le TE 36 8 1 2 Select recipients users esee tenete tnnt tette sete tn th testen tenes 36 8 1 3 Type recipients groups EE 36 CAR 36 EE LT E 37 10 Events And TACO iia 38 10 1 Track Obs iii A A A A A AL A 38 10 2 Hee LE 38 A 39 noo nu 41 Tal Metrics ROD O dais 41 12 New API configurdtiOn E 42 12M INTO e E 42 12 2 Vue 42 12 2 1 Directorylnformation cloudprint settings xml EE 42 12 2 1 1 Directo m E 42 12 2 1 2 DirectoryMaltTie 5 1 oio ttne aceite neon care nene esee pe oe nC Free enkes 42 12 2 1 3 SelectableAttachments oocococcnocincnonoccnonnnnonnnnonnnnconcnonnnnno cnc nnnnncnn cnn cnn nnn cnn EEN 42 12 2 1 4 Nid VE 42 vi 12 2 1 5 BrandName EEN 42 12 2 1 6 DisclaimerDisplay ss resene aoaaa i aeaieo i oridi iiaa 43 12 2 1 7 ee Ee e EE ER 12 2 2 Web application Configuration web config En 43 12 2 2 1 httpR ntime a eoi etie rensende 43 12 2 2 2 Gu lg le TEE 43 12 3 Secure communications cronista 43 12 3 1 HP
19. IN Print Job Retention is the capability of printer firmware to store print jobs on the device Printers in the HP ePrint Enterprise Server solution directory can be configured to use Job Retention Once configured to use Job Retention all jobs submitted to that printer will be treated as personal and tagged with a personal identification number PIN A job specific PIN is required to release the job from printer console Section 3 6 Adding Job Retention feature 15 Figure 3 8 Job Retention example Add a new printer Printer Identification Name Model Name HP ePrint Host someone domain MASTER v Connectivity Address type IPv4 Network Address Status and Capabilities Status Ready Family Officejet M Paper size Any per document Personality Auto Job Retention Off x Color PN Printing Personal Job qe Fax PIN Printing Stored Job ADF Stanler Rinder Diartal ender When Job Retention is set to Personal Job OR Stored Job HP ePrint Enterprise associates a PIN with the user s print job and the job gets stored on the printer memory or HDD Hard Disk Drive The job delivery notification received at the mobile app contains the job release code PIN 1944 Ef NOTE Personal print jobs are stored in MFPs until the device is restarted These jobs are not printed until released by entering the PIN at MFP control panel After the job is printed it is automatically removed from the printer s job stora
20. Manage Bridges A Bridge is associated with zero or more Groups The information contained in a Bridge is used to connect to the ePrint Enterprise server and print job s to printers associated with the groups Figure 4 2 Wi Fi Bridge configuration ER ePrint D ENTERPRISE Home Bridges Overview Screen Label Account Enabled Group Count Manage Printers View and Manage Printers Add New Printer a Bridge Details Export Printers Name DemoBridge Manage Printer Properties nanan vi Manage Wi Fi Printing User Account Demo hp com vi View and Manage Printers User Tag m iai Update Delete Clear View and Manage Groups Associate Groups to Bridges Associate Printer to Groups 4 2 1 Bridge Details 4 2 1 1 Name Enter a Bridge name 4 2 1 2 Enabled Indicates whether or not the Bridge is enabled Default is True 4 2 1 3 User Account This information is automatically provided upon user addition and represents the account with which the Email account is associated This field can only be updated by editing the user profile 4 2 1 4 User Tag This information is automatically generated in a secured form for each Bridge the user creates 4 2 1 5 Create Click Create to create a new Bridge 4 2 1 6 Update To update a Bridge select an existing Bridge from the list Complete the required changes and click Update 4 2 1 7 Delete Select an existing Bridge from
21. NTERPRISE K HP ePrint Enterprise Host oria erg compar com vi Export Printers Connectivity Manage Printer Properties Address type IPv4 wv Manage Wi Fi Printing as View and Manage Printers Status and Capabilities View and Manage Bridges MI SNMP Printer monitor View and Manage Groups Status Ready wv Assocate Groups to Bridges Family Officejet v Associate Printers to Groups Paper size Any per document wv Personality Auto v Manage Hosts Job Retention on i via Are de C color C Duplex L Scanner O Fax O Copier abr Manage Users Cl stapler LJ Binder Cl Digital sender View and Manage Users Print en O support print ready pi import Users documents Provision Settings Permissions Manage Services and Data Enter user email addresses delimited by semi colon space or comma characters Security Realm s Regular User Group Allow to search and print M Allow to send email to printer LOAP Configuration Settings Guest User Group O Allow to search and print C Allow to send email to printer Usage Data Cleanup Sulevimion Tonk Location details Latitude Manage License Longitude View and Manage Licenses Description Manage Mobile Clients Room Push Configurations Floor Events and tracking Track Jobs Building Track Messages Address Track Events Cry Reports State EAS p Metrics Country E men cance 3 1 3 1 Name The name used to identify this printer on the
22. Name Job Status View ane Manage Users Hos Orsa PIN escar saw Add New User Refresh import Users Manage Services and Data Last hour s failed cancelled or filtered not printed jobs Sarvica Settings Usage data cleanup Document Name User Ema Printer Name Job Status Su Tet Hes Dewees PIN issues At Acor mason Manage License Refresh View ans Manage Licenses c Messages being processed fess configurations from pram Issued by Status Events and tracking Dese FIN Issued At To derma Track et e Ries Track messages Track events Refresh Reports Metrics Failed messages From See Issued by Status Desc SCH bbe t To dra or Ries Refresh Metrics from Yesterday Jobs per printer i Name Hostname Total Jobs Week The sections which follow provide a brief description of the Overview Screen components 2 1 1 Main menu The Main menu contains options to perform maintenance tasks on system tables such as Add and View and also includes some reports Each menu entry is discussed later in this document Chapter 2 Home section 2 1 2 Core Services Condition The Core Services Condition panel provides an overview of the current state of HP ePrint Enterprise services Ared mark next to a service name indicates that the service is unavailable or has been suspended Note that if any of the Core Services are suspended print requests will fail The following list of Windows services are mapped to the Services listed in the Core Services Condition windo
23. The status icon reflects the printer s current state Table 3 1 Printer statuses Icon Status Description O Ready Printer is ready to accept jobs A Busy Printer is processing a job A User Intervention Printer needs user assistance due to an error condition paper jam out of paper out of toner etc Chapter 3 Manage printers Table 3 1 Printer statuses continued Unavailable Printer is not ready to accept jobs Unknown Printer status cannot be determined at this time 3 1 1 Batch permission assignment This tool assists in assigning permissions to one or more selected printers Permissions or access policies are assigned to user groups or user accounts Current access policies are subjected to allow deny access to a printer Select the required permissions to be assigned against each of the user groups accounts and then click the Assign button 3 1 2 Batch host assignment This tool assists in assigning a group of printers to a specific HP ePrint Enterprise Host Printers are assigned against a primary or secondary instance to manage load balance Select the printers to be assigned and then click the Assign button 3 1 3 Adding editing printers Click a row on the View and Manage Printers screen to redirect to the printer editing form or select Add New Printer on the Main menu to add a new printer Section 3 1 View and Manage Printers 5 Figure 3 2 Add new printer GE ePrint E
24. Tue Wed Thu Fri Sat Sun Mon Tue Wed Thu i 2 muiaii i 23 4 3 1 4 KZ 2 2 M SE FE iu i 3 M 15 167 A iilii i 18 20 21 22 23 24 Yu 20 21 22 2464 I E 241 25 28 27 i18 2 r 32 174 E 3 3 13 Attachment types All types Report format CSV file Generate Report Results E AR O Ep Section 11 1 Metrics Report 41 12 New API configuration 12 1 Introduction HP ePrint Enterprise versions 1 5 and later are able to accept jobs from any client not only from BlackBerry smartphones through the use of a new API This API is installed by default in a web application named gd inside the IIS root e g C Inetpub wwwroot folder To test if installed and working point a web browser to http installation host gt gd version Or http lt installation host gt lt port gt gd version This URL returns a number containing the version of the API that is currently installed 12 2 API configuration Since the new API is configured as a separate web application it has its own settings The API is configured by editing the following files e cloudprint setttings xml through the section entitled DirectoryInformation e web config inside the IIS root gd folder 12 2 1 DirectoryInformation cloudprint settings xml This section contains information about the HP ePrint Enterprise server that will be used by clients Many of these fields are for information purposes only and can be updated through the Manage Servic
25. ZE E KE WE Xu T Sender e mail rT optional Fragment of message subject FT optional Printer name printer that was selected OO optional Message tag ho optional Search Messages Job Groups 10 3 Track events Use Track events to check the HP ePrint Enterprise job flow You can filter on the module that generated the event the event type the user associated with the event job ID and message tag and event data Section 10 3 Track events 39 Figure 10 3 Track events screen Search f r events System Module mm sx wer Type Ald User e mail or PIN eg Str ote CSR End Det Sun Mon Tue Wed Thu Fri Sat Sun Mon Tue Wed Thu Fri Sat Z oa a 3 123 Z a a 3 ji ZA 346 2 8210 SS amp Z 423 A 2 1 8 ELL rB SR Buug i1 21 BABB ai m A BBB LE LIE BRI LE ZZ s ZO 2 4 A KS K d dci Session Job ID optional Message Tag optional Meta Data optional Include acknowledgment events Results Type TimeStamp System Module Session Job Host Username Data 40 Chapter 10 Events and Tracking 11 Reports 11 1 Metrics Report Use Metrics Report to gather statistical system usage Three report formats are available CSV Text or Screen web Click Generate Report to create the report For CSV or Text formats a screen asking to save a file will display Figure 11 1 Metrics Report Select reports Report Type an Metric Reports Start date Apri 2010 gt End Date y Apri 2010 Sun Mon
26. ackward compatibility with low security was selected during installation use http lt hostserver gt cloudprintadmin 1 1 Login This is the main access point for the Administration Ul After entering the default URL in web browser the system redirects the user to the Login screen Default Login name is admin hp com and Password is admin If password is forgotten a password tip is available by clicking Forgot Password Figure 1 1 Login screen d HP ePrint Enterprise 4 0 Login namas Pansori tomga mr 794 Copy ent Peck ae Ce vmenpemtmt Compa ET NOTE If upgrading from HP ePrint Enterprise 3 0 or earlier log in with the admin credentials used during data export Make sure to manually change the credentials of other administrators Section 1 1 Login 1 2 2 Home section 2 1 Overview Screen The Overview Screen shows how HP ePrint Enterprise is performing its functions It also contains links to other administration tasks such as adding users printers service settings etc Figure 2 1 Overview Screen GR ePrint Ap ENTERPRISE Daini Core Services Condition Manage Printers O Database O WindowesSpooier O obDisparchSenico View and Manage Printers Add New Printer O ContentSenice SMTPSenice O UcerseSenvice Import Printers Export intars Contro Senice Manage Printer Properties Refresh Manage Hosts EE Jobs currently being processed Add New Host Manage U Document Name User imsi Printer
27. and exporting csv files only ET NOTE The first line of the file is the header line This line is mandatory Its format should reflect the printer attributes This header can be generated by using the HP ePrint Enterprise Printer Export tool The following is a csv file header example Each field is preceded by a qualification prefix P ExternalID P Name P ModelName P InterfaceType I NETADDIPV4 I QUEUE P CloudPrintHost L Description L Room L Floor L Building C Color C Duplex J Jobretention P Permission P ReadyToPrint P Refers to Printer main fields You have no control on the naming for P type fields so only the following strings can be used e Mandatory ExternallD Name ModelName InterfaceType e Optional CloudPrintHost Latitude Longitude PaperSize Personality Family AccountName Permisson ReadyToPrint I Refers to printer Interface description fields You have no control on the naming for I type fields so only the following strings can be used e Mandatory NETADDIPV4 QUEUE e Optional USER L Refers to printer Location tags You do have control of the naming for L type fields If an existing field name is provided data will be attributed to the existing field If a nonexistent field name is provided a new location tag will be created for all printers in the database None of the location tag fields are mandatory C Refers to printer C
28. apability tags You do have control of the naming for C type fields If an existing field name is provided data will be attributed to the existing field If a nonexistent field name is provided a new capability tag will be created for all printers in the database None of the capability tag fields are mandatory J Refers to Job retention tag You have no control over the naming of J type fields Only the following strings can be used Section 3 2 Import Printers 9 e Off e PINPrinting Personal Job e PIN Printing Stored Job To import printers select the file to be imported and click Proceed The import process validates the record values and respective success error messages are emailed to the logged in user Figure 3 3 Import Printers tool Import Printers Select the file to import using Browse button The printer s attributes which will be imported are defined by the first line on the file header line The printer s attributes names can be generated using the Export Printers option Once you are finished with file selection hit Proceed to import Note HP ePrint enterprise will import printers as background operation This may take a while to complete and results will be sent by email E NOTE Only ANSI characters with comma separated values files are supported for csv extension Field values with spaces should be escaped with quotes 3 2 1 Controlling batch inserts and updates with ExternallD The Ex
29. ar HP Laserjet 600 M603 Loes 20 Chapter 4 Manage Wi Fi Printing Select an existing group select the printers to be associated and click Update This process will update the Printer Count information in the groups list 4 3 3 1 Printers Associated Use the Printers Associated column to view printers associated with the groups list For more information to associate printers to the groups see the Adding editing printers section of this guide 4 3 3 2 Printers available for Association Use the Printers available for Association column to view printers available to the groups list For more information to add printers to the groups see the Adding editing printers section of this guide iy IMPORTANT When adding or editing printers to associate a group make sure you set the following fields with the following values e Model Name The model name must be the same name used to identify this printer on the system e Address type Represents the printer address type which must be a network node IPv4 It is important to note that a printer queue also has an IPv4 address representing the server where the queue is located e Personality Dictates the printer language PostScript PS to be used by the driver when sending jobs to this printer e Job Retention Dictates printer job storage mode Off to be used by the driver when sending jobs to this printer 4 4 View and Manage Printers The View and Manage Printers sec
30. ccount Users imported into the system from a CSV file cannot be categorized under administrator user group A user whose email address domain value does not belong to the allowed list of domains is added as a Guest user in case ProvisionRestrictedToDomains service setting is set to true When ProvisionRestrictedToDomains is set to false HP ePrint Enterprise imports all users as Regular users Figure 6 3 Import Users Import Users Select the file to import using Browse button The User attributes which will be imported are defined by the first line on the file header line Once you are finished with file selection hit Proceed to import File to import Browse Note HP ePrint enterprise will batch import users as background operation This may take a while to complete and results will be sent by email To import users with a csv file select the file to import and click Proceed The import process performs a validation on the record values availability if license count and respective success and error messages are sent in the form of an email to the logged in user The following is a csv file header example This line is mandatory Its format should reflect the LDAP Directory attributes Table 6 1 Mandatory attributes Attribute Name Example Description userPrincipalName John smith hp com email address Table 6 2 Optional attributes Attribute Name Example Description accountDisabled True or False Indicates
31. ction SSL Check to use Secure Socket Layer on connection to LDAP server Section 7 3 LDAP Configuration setting 31 7 3 1 4 Protocol Version LDAP protocol version to use values being LDAPv2 and LDAPv3 7 3 1 5 Authentication Specify the Authentication method to use on an LDAP connection values being Anonymous Basic Negotiate and Digest Appropriate user credential details are required in the associated format depending on the authentication method described for the enterprise directory server e g ldapserviceuser mycompany com or domain username or cn username cn Users dczmycompany dc com 7 3 1 6 Verify connection Use this link to verify the LDAP server connection settings 7 3 2 Server attributes Identifies the LDAP attributes relating to the directory schema of an enterprise directory server 7 3 2 1 User Object Classes Comma separated attributes that help identify Object Classes in LDAP schema 7 3 2 2 User Principal Name attribute Attribute uniquely identifying a user in LDAP schema This is used in secure pull print workflow to tag print jobs against the user 7 3 2 3 User Email attribute Attribute that maps to the email address in LDAP directory schema The value of this attribute is taken as the email address of user in ePrint Enterprise 7 3 2 4 Group Member attribute Attribute distinctively representing user s in LDAP group Used while synchronizing LDAP user group
32. e 12 3 3 HP ePrint Enterprise web config To enable secure communications the bindingConfiguration must be changed from http to https in web config The default installation uses http as the current configuration Figure 12 3 Binding configuration lt WCF REST configuration gt lt system serviceModel gt lt services gt service name Com Hp CloudPrint RequestController ePrintRestService behaviorConfiguration ef lt endpoint binding webHttpBinding bindingConfiguration http contract Com Hp CloudPrint Re lt service gt lt services gt lt bindings gt lt webHttpBinding gt binding name https maxReceivedMessageSize 104857600 sendTimeout 10 closeTimeout 10 security modes Transport lt binding gt lt binding name http maxReceivedMessageSize 104857600 sendTimeout 10 closeTimeout 10 gt lt webHttpBinding gt lt bindings gt E NOTE File web config is located at c inetpub wwwroot gd Ur IMPORTANT Changing any of these variables will only take effect after IIS Admin World Wide Web Publishing services are restarted 12 3 4 HP ePrint Enterprise client configuration Individual clients should use the HTTPS URL to connect to the HP ePrint Enterprise server 12 4 Disclaimers Disclaimers are legal messages that clients may display before submitting jobs to HP ePrint Enterprise server The configuration of disclaimers is done by editing the IIS root gd disclaimers en US xml
33. e and a minus sign the southern hemisphere Example Greenland with latitude of 64 N degrees has a required value of 64 Longitude Defines geographic coordinate specifying east west position of a point with respect to the meridian A plus sign denotes east longitude or the prime meridian and a minus sign denotes west longitude or 180 meridian opposite of the prime meridian Chapter 3 Manage printers Example Greenland with longitude of 51 W degrees has a required value of 54 3 1 4 Deleting printers Click an existing printer on the View and Manage Printers screen and then click Delete The printer can be deleted if it no longer exists in the network E NOTE This action cannot be reversed A new printer cannot be added with the same external ID The external ID for a printer is unique and cannot be assigned to any other printer HP ePrint Enterprise does not delete the printer account permanently from database but only marks it as deleted 3 2 Import Printers The Import Printers tool allows adding printers in batch mode and updating their information in the database This tool supports two file types e csv comma separated text file for generic import export e xls Excel spreadsheet specifically targeted at FIS Fleet Information Sheet file format FIS files contain standard HP data maintained under MPS Managed Print Service contracts This chapter describes the functionality of importing
34. es and Data option in the Administration UI 12 2 1 1 Directoryld The directory identification for API calls usually eprint 12 2 1 2 DirectoryName Name of directory used by API calls 12 2 1 3 SelectableAttachments Indicates if selectable attachments are supported 12 2 1 4 PrintEmailBody Indicates if HP ePrint Enterprise should support printing of email bodies 12 2 1 5 BrandName Brand name for the directory 42 Chapter 12 New API configuration 12 2 1 6 DisclaimerDisplay Indicates if disclaimers should be displayed 12 2 1 7 SecureConnections Indicates if client connections should use secure communication through https see the Secure Communications section of this guide for more information iy IMPORTANT Changing any of these variables will only take effect after IIS Admin World Wide Web Publishing services are restarted 12 2 2 Web application Configuration web config Changes to any of these settings is not recommended unless users experience issues when submitting large jobs or to configure secure communications 12 2 2 1 httpRuntime e executionTimeout time in seconds that clients have to submit requests to the server The default is 10 minutes e maxRequestLength maximum request size in bytes to submit to the server The default value is 10MB 12 2 2 2 system serviceModel e sendTimeout time in seconds that clients have to submit requests to the server The default is
35. feature the printer has a built in capability to render document content therefore speeding up the print process and processing cost involving Memory usage Performance of printer driver in the server Limited file formats are supported By default PDF and txt file formats are enabled as supported file formats To avoid unexpected print behavior the administrator must carefully consider appropriate file formats Optionally the supported file format can be confirmed through the embedded web server pages of the printer supported by most HP printers 3 1 3 16 Permission Permission settings dictate user permissions for printer accounts By default Regular users are allowed to search and print jobs and send email to any printer account in HP ePrint Enterprise Guest Users are denied the same Administrator should override default permissions for Guest users to enable search print and email features Permissions can also be set for a batch of users identified by their email address For instance we can reserve printers i e a printer in a lobby for Guest users by selectively controlling permissions from submitting print jobs to those printers 3 1 3 17 Location Details Location details are based on locations added to Manage Printer Properties Latitude Defines geographic coordinate primary reference points in reference to north south poles from the Equator 0 In reference to the equator a plus sign denotes northern hemispher
36. g From this page the administrator can configure the enterprise directory server the required attributes search rules and group filters used to authenticate synchronize and auto provision users from a particular group The configuration is saved successfully upon verification of LDAP connection being configured 30 Chapter7 Manage services and data Figure 7 3 LDAP Configuration setting Server settings Add secondary server settings Host name 15 213 0 26 Port Huse secure connection SSL protocol verion Authentication Negotiate Vv Account eprintlabcore bhaskapo 0 Password You can verify connection settings to Enterprise directory server Verify connection Server attributes Specify the attribute names as used following the directory schema User Object Classes wer O User Principal Name Attribute sAMAccountName 1 User Ema At bat jo Group Member wb mmi Usertocieatiinte en Group filters and search rules Enterprise directory servers use group filters and search rules to match users You can add edit and delete group filters and search rules Manage group filters 1 Add group CN ePrintEntDevTeam CN Users DC EPRINTLABCORE DC IN Manage user search rules Add search rule 7 3 1 Server settings 7 3 1 1 Host name Fully Qualified Domain Name FQDN or IP address of the LDAP server 7 3 1 2 Port Port number for connecting through LDAP default is 389 7 3 1 3 Using Secure Conne
37. ge Stored jobs remain in printer storage even after printing until printer administrator clears the job from printer 16 Chapter3 Manage printers 4 Manage Wi Fi Printing The Manage Wi Fi Printing screen allows you to do the following e Manage Wi Fi Bridge users e Configure HP ePrint Enterprise Wi Fi Bridges e Manage Wi Fi Bridges and printers e Establish relation between Bridges to Groups and groups to printer accounts printer accounts that are already added to the system 4 1 Add Wi Fi Bridge user account Before adding an HP ePrint Enterprise Wi Fi Bridge add a Wi Fi Bridge user account to be associated with the bridge To add a Bridge user account select Add New User from left menu Figure 4 1 Add new user ER ePrint ENTERPRISE User Accounts User Account Details Email Account admin hp com NT User Account User Group Administrator PIN 00000004 Locale English United States For Administrator group users only Password Tip the password is admin Account Status Active Edit New HP ePrint Enterprise for Wi Fi Printing users will be grouped into Wi Fi Bridge account Wi Fi Bridge users are added in the same way as regular users For more information see View and Manage Users section of this guide E NOTE The user tag information is automatically generated and is an authorized device Wi Fi Bridge identifier Section 4 1 Add Wi Fi Bridge user account 17 4 2 View and
38. he authorized email account settings in HP ePrint Enterprise To do this an email account should be assigned to the printer in the HP ePrint Enterprise database either from the Import tool or the regular printer editing screen If no email is assigned during insertion an address auto generates which can later be changed To change a printer address go to View and Manage printers select a printer and click the Edit button The following screen should display Figure 9 1 Edit a printer screen Edit a printer Printer Identification ID 92 Name BRAO1126 Model Name Color Laserjet 5550 External ID epo2 HP ePrint Host imagine cloud gbr hp com MASTER X Printer Account BRAOLL26 imagine cloud gbr hp com MASTER The printer email account consists of an account name and domain The domain is always the same as HP ePrint Enterprise Host field and therefore not editable To change the email domain you have to change the associated host name Emails sent to this address should be able to reach the associated HP ePrint Enterprise host The originating user can send this from any platform capable of using the corporate account As this is essentially a non BlackBerry experience no MDS push messages can be sent back to the user about job status Instead an email is sent to the user notifying of job submission and final status success or failure No searching services are available for email printing Administrator must provide users with addre
39. ils 5 1 1 1 Hostname Enter the Hostname in Fully Qualified Domain Name FQDN format E NOTE The hostname must be unique 5 1 1 2 Port number The Port number must be an integer number between 1 and 65 535 This is the port number in which HTTP HTTPS requests will be done against this server 5 1 1 3 SMTP account The SMTP account must be a valid email address in user domain format It is the Blackberry print path which will submit job request as email to this SMTP account 5 1 1 4 Version This field is informative only 5 1 1 5 Notes A text field containing information about the host Although you can manually add and edit hosts it is recommended that you let the system perform this automatically 5 1 2 Host cleanup Use this option to clean all hosts on the system HP ePrint Enterprise hosts should be restarted for proper system reconfiguration HP CloudPrint services must be stopped before cleaning the hosts Host cleanup is typically performed either when a host server needs to be loaded with fresh values or when host data is transferred from another host which could be down nonfunctional 5 1 3 Deleting hosts Select a host from the list and choose Delete Ef NOTE This action cannot be reversed Section 5 1 View and ManageHosts 23 6 Managing users 6 1 View and Manage Users The View and Manage Users screen is used to perform updates on users added to the system The user list can be filtered u
40. ines a plug in to manage defining the LDAP attributes and their definitions The default implementation in ePrint Enterprise has the plug in for Active Directory 28 Chapter6 Managing users 7 Manage services and data 7 1 Service Settings The Service Settings screen is used to edit the HP ePrint Enterprise system configuration It is a visual representation of the cloudprint settings xml file located in the ALLUSERSPROFILE Application Data Hewlett Packard HP CloudPrint conf folder For detailed descriptions of each variable hover mouse over the text box or check the description tag inside the source XML file iy IMPORTANT Changing any of these variables will only take effect after all services HP ePrint Enterprise IIS Admin SMTP and World Wide Web Publishing are restarted To restart all services either restart the computer or manually restart each of the following system services System Services e e HP Account Management Service HP CloudPrint Control Service HP CloudPrint Content Service HP CloudPrint License Service HP CloudPrint Printer Monitor HP CloudPrint Service Host HP CloudPrint Storage Maintenance IIS Admin Simple Mail Transfer Protocol World Wide Web Publishing 7 1 1 Load configuration file Configuration files can be selected from Load configuration file To make this the current settings file click Update An automatic backup is always generated so you can restore previous configura
41. information will remain unchanged 3 3 Export Printers The Export Printers tool is used to save the system printers to a comma separated value file The main purpose is to create a printer list backup helping in later setup procedures and to provide a template for populating and importing additional printer information You can update the order in which fields will appear in the file by using the Move Up and Move Down buttons for the Selected Fields list 10 Chapter 3 Manage printers E NOTE The first line contains fields to assist printer import Some fields are mandatory and must remain selected Figure 3 4 Export Printers tool Export Printers Select the printer s attributes that you want to export using the field selector below You can also change the order in which attributes will appear in your exported file The Nome Model Name Interface Type Network Address IPv4 and Queue Nome fields are mandatory Once you are finished with selections hit Download to export Available Fields Selected Fields HP ePrint Host External ID Latitude Name Longitude Model Name Paper Size Interface Type Personality Network Address IPv4 Move Up Family Queue Name Account JobRetention gt Move Down Permission ReadyToPrint Domain User Y Description Download Receive exported printers through email to the login email address Results Click Download to start the Export process If there are any
42. iton EPRINT ENTANSTANTON Manage Printers License To Use 1 userts View end Manage Printers Licenses Used 2 user s EE piraton Date Tuescay Aon 09 2013 impor Printers Esport Printers Encrypted ID Information ki Manage Prater Properties e Encrypted ID s C2465D3CF442 ERR 3496820 F1 0873EF AADC D3DOBAZFSDAA Manage Hosts View end Manage Hosts Add cama AOC New Most ig bromo Addticeree 7 Manage Users Ven and Manage Users Acc New User Lic ere Summary fy mpor Users E kior Leese To Use Licernes Used Expiretier Dete Dozen a AZ LPRINT INT INSTANTON 51 useris 2 uenis Tuescey Apel 08 2013 Manage Services and Date Securky rear Service Settrec Usage date ciesrup Sunmssor Tex Manage License Vew and Manage Licences License information provides the availability and consumption of the licenses It also shows the expiration Date for the license If License consumption is less or expired the user can add renew another license through Add License option Chapter 7 Manage services and data 7 6 1 Encrypted ID The license form displays one or more Encrypted ID s used to node lock licenses alternate to using MAC ID The Encrypted ID is a combination of server attributes including MAC ID and hard drive serial number but is a one way hash and irreversible For systems with multiple network cards equal numbers of Encrypted IDs are formed Click Show All link to view all Encrypted IDs It is recommended although not
43. n viii nede EMNER MENER DNA 18 Wi Fi group configuration EEN 19 Associate groups to bridges ENEE 20 Associate printers to groups iii m 20 View and manage printers EET e da 21 Host search and editing screen ENEE 22 User search and editing screen esee disce ease ce soa espe nce uar age sanae daa S e Ion ROLE eee ra SACS RUE adan 24 Add User Account for Regular user ENEE 25 Import USOS casio conocia 26 UO ERT d Lu cer 27 Security Real iii H 30 Validation of Administrator user account 30 LDAP Configuration Setting RR ERROREM caerra e eaea oraa orearen o ok Eiio ated leepsccesncsecctocerauesbevaniqueds 31 Usage data Cl MUDA da 33 MEE ed 34 COS OO MO ii REA 34 Push configurations tool with port ENEE 36 Edita printer SCEeen oerte tai inicie Eege ed 37 Track joDS SCr EE 38 Track messages EA ii A li a ida da das 39 le Su 40 Metric Tele GE 41 le EE nl CN 44 PROSE COG AIS SE A E E EES T E ati 45 Binding configuration EE 45 Figure L t Defaultdisclaimers lt A N ba net Figure 12 5 Adding messages 1 Introduction This guide provides an overview of the tasks that can be performed using the HP ePrint Enterprise Administration tool The HP ePrint Enterprise Administration tool is accessed as follows e If Enhanced security was selected during installation use https lt hostserver gt cloudprintadmin e fB
44. n should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Table of contents RI De d EE MSW LOGI RE PAN HOME SCCEIOMN eee nica ta as 2 OEI NO rr ia PT IIIIM 2 1 2 Core Services Condition senio tiren 2 1 3 Jobs currently being processed be 2 1 4 Last hour s failed cancelled or filtered not printed oben 2 1 5 Messages being processed scsscessssssesscsssessesseessessecsseeseeseessesseeseeeseesaesasecsesatecseseseeseeesseass 2 1 6 Failed Mu non n EHE EE E HERR EE Ree ord ath eie eto Sce CH e Ceu 2 1 7 Metrics from yesterday Jobs per printer esee eene entente nnns nn nnns nnn nnns 3 Manage TO 3 1 View and Manage Printers ccsscssessssssecsscsseessessesssesseessecsecsseeseessecseseeecseessesseesaeessessecaeeeseeaseeseeesessessneaes 3 1 1 Batch permission assignment ENEE 3 1 2 Batch host ul EI 3 1 3 Adding editing printers EEN MNAE ai 3 1 3 2 Model E iii di ri aia 3 1 3 3 External ID edit mode only EEN 3 1 3 4 HP ePrint Enterprise Host cecsssccssccsscesseceseecsseceseesceseeseceseeeeseeeseesenseesaeesees 3 1 3 5 Printer Account edit mode only EE 3 1 3 6 AddresS tyDe o ee nee ennt ris rrt ceste ee ee ven EE eau beds 3 1 3 7 Network address O 3 1 3 8 ACLIUB creto rre rere is AAA HR cx Lu Ir TE CN MM IN TA E 3 123 WT UE 3 1 3
45. optional Stort date y ADA 2010 g End Date e Aon 2010 z Sun Mon Tue Wed Thu Fri Sat Sun Mon Tue Wed Thu Fri Sat i X i9 i liii 222 oiii 4 amp St E R1 4 8 24 22 n 2n BUY n 12 i 4 15 16 17 Y 19 20 21 22 23 24 i 19 20 21 22 23 24 ZG de ZC a QxA7 zioni 2 3 4 5 DIS 2 y 8 4 2114 Document name optional Printer name optional Search Jobs Document Name User E mat Printer Name Job Status kom Deuce PEN ktvd Ar actor Refresh 10 2 Track messages Use Track messages to view jobs processing through the system Jobs can be filtered by status user that submitted the job message subject printer name or message tag 38 Chapter 10 Events and Tracking Figure 10 2 Track messages screen Search for E mail messages job groups submitted to Cloudprint Message Job Group status Successful all content was printed Waming some content was not printed User intervention needed In process Failed all content was not printed Fetching content waiting for e mail message Timed Out content never reached ePrint Submitted Ready to print content is available select all that apply User e mail or PIN that sent the print request optional Start date lt Apel 2010 JE End Date C Apel 2010 gt Sun Mon Tue Wed Thu Fri Sat Sun Mon Tue Wed Thu Fri Sat 2408122 420214214 fa Z7 322 4 E E I 2M id i uiu di iik 18 18 20 21 22 23 M i8 19 20 21 22 23 24 i 28 27 d l i i Ii id uid 2 2 4 3 E
46. ost Capabilities Import Printers r ome O Star Garnet HP Color Laserjet M750 192 160 0 4 Gran spont oompany com ue Export Printers Manage Printer Properties o Mercury MP Laserjet 500 color MFP M575 19216002 rear est compan corr d El Manage Wi Fi Printing O 2 Sapphire HP LaserJet 700 color MFP M575 192 160 03 PENE com E View and Manage Printerz Batch Permission assignment View and Manage Bridges View and Manage Group Select the printers you want to assign to the permission below using the check boxes and then hit the Assign button Associate Groups to Bridges Associate Printers to Groups Assign Enter user email addresses delimited by semi colon space or comma characters Manage Hosts f A View and Manage Hosts k Add New amp Regular User Group v Allow to search and print V Allow to send email to printer amp Guest User Group CI Allow to search and print L Allow to send email to printer uem Batch Host assignment View and Manage Users Add New Us ei Select the printers you want to assign to the host below using the check boxes and tnen hit the Assign button import Users Provision Settings gamavathy ee in PRIMARY Assign Manage Services and Data Security Realm Service Settings LDAP Configuration Settings Usage Data Cleanup Submission Test Click on the table row to edit a specific printer You can point the mouse over the Address and HP ePrint Enterprise Host column to see the Fully Qualified Domain Name FQDN
47. r Group Administrator vi PIN Locale English vi For Administrator group users only Password Confirm Password Password Tip 14 Chapter 3 Manage printers 3 5 1 1 Controlling PJL attribute names Each secure pull print solution may demand that user information be tagged according to its own attribute names in the PJL headers In order to control how to identify the username and email address for a given user three system settings are available To access these settings reach to ALLUSERSPROFILE Application Data Hewlett Packard HP CloudPrint conf cloudprint settings xml and locate RenderService RenderService group System settings attribute names PullPrintPJLemail Identifies the user email Default ePrintEmail e PullPrintPJLfullaccount Identifies the full account domain username Default ePrintNTAccount e PullPrintPJLusername Identifies just the username no domain Default ePrintUsername Using default values and sample user previously mentioned a print job header set to use the PJL attributes would look like this 96 12345X 9PJL SET ePrintEmail john doe hp com OPJL SET ePrintNTAccount AMERICAS jdoe PJL SET ePrintUsername jdoe PJL ENTER LANGUAGE PCL 3 6 Adding Job Retention feature HP ePrint Enterprise mobile printing solution provides an option to retain print jobs at MFPs printers with hard drives and allows releasing the job using a unique P
48. re L E slaa adan lars 25 ANA A 25 6 1 1 7 Password TIP E 25 A AO 25 6 1 1 9 Auto suspehld A re ere ERE 25 6 1 1 10 Active D ao are 25 ARA 26 SNR ELITR EL 26 6 1 3 IMPOR ET I ira ILL DIDI 26 6 1 4 Provision Settings eegene eege er n paterno EES ease uera ea e poca seme deed EEEa SEER 27 6 124 AUTO PrOViSION ee aes 27 6 1 4 2 Synchronize user accounts eeeeeceeceeceeceeeeececeeceectcescesceseesceaceaceeceeceaseeseess 27 7 Manageservices and EU BE 29 K N Ee dl CN 29 7 1 1 Load configuration file cccsscsssssscsssesscsssseesscsseessessesssessesscesseeseeseeseesseeeseesessseeseeseesneesess 29 TZ Security mm 29 7 3 LDAP Configuration Setting ENEE NENNEN 30 TINO ESOS M 31 LIMA OS NAME iia il 31 Ta Vice POU E 31 7 3 1 3 Using Secure Connection SSL EE 31 7 3 1 4 Protocol Version iranere 32 PA AVS AUTON e EE 32 7 3 1 6 Verify connection EEN 32 7 3 2 Server ned 32 ARA A 32 7 3 2 2 User Principal Name attribute eese eese eene nnn 32 7 3 2 3 User Email attribute e tret ottenere aae et Sante RR AES 32 7 3 2 4 Group Member attribute EEN 32 7 3 2 5 User Locale attribute EEN taiea taninai nn rra tnnt nennen 32 7 3 3 Searchirules oett ee eiue stetit ett e 32 7 3 3 1 User root Distinguished Name ee 32 7 3 3 2 Additional filter eere eter eerte SEA deren 33 L Te EE ER
49. re the queue is located 3 1 3 7 Network address Represents the network address where this printer is located e Queue Name print queue and secure pull print type only The queue name that identifies the printer on the print server e Use Domain Credentials print queue and secure pull print type only Mark this option to use the Domain User Password credentials for network authentication e Domain User print queue and secure pull type print only The user in DOMAIN user format used to access the print queue resource e Domain Password print queue and secure pull print type only The domain password used by the user to access the print queue 3 1 3 8 Active Only printers marked as active can have submit jobs To temporarily disable a printer unmark this option Suspended or inactive printers are not listed in search results on mobile devices 3 1 3 9 Status Status information is automatically updated by the HP ePrint Enterprise Printer Monitor service If a printer is down it gets suspended and won t be listed in printer search Optionally printer status can be manually set to Unavailable so that it won t be listed in search results 3 1 3 10 Family This field represents the printer family type and enhances printer search capabilities A printer family association strengthens rendering capabilities to the driver family to which they belong 3 1 3 11 Paper size This field represents the paper size used by this
50. referencing that location will reflect the modification If a location tag is deleted all printers referencing that location will lose it Description Room Irrelevant v Floor Distance Building Address Add City State Country Site You can also change the order in which location tags appear in forms Move Up Move Down 3 5 Adding Secure Pull Printing Secure Pull Printing is implemented by separate solutions that accept print jobs through regular Windows queues and release these jobs at the printer on demand Addressing a secure pull print queue instead of a physical printer is just a matter of choosing the right connectivity and protocol parameters To insert a reference to a secure pull print queue add a regular printer with free name and description information and set the connectivity parameters with the following values e Address type Choose Secure pull print PJL Secure pull print LPD LPRng or Secure pull print HPAC e Network Address Address of the secure pull print server e Queue Name Address of the secure pull print server e Use domain credentials Check this option if the secure queue requires authentication e Domain user Domain name of the user authorized to print on this secure queue e Domain password User password Chapter 3 Manage printers Figure 3 6 Secure Pull Print settings example Printer Identification ID 1 Name HPAC Model Name Secure Pull Printing External ID ep1
51. required changes and click Update 4 3 1 6 Clear Click Clear to remove existing group record data Section 4 3 View and manage groups 19 4 3 1 7 Delete Click an existing group on the list and then click Delete The group s can be deleted if it is no longer required in the network 4 3 2 Associate Groups to Bridges The Associate Groups to Bridges screen is used to associate Groups to Bridges It displays the available bridges and groups Figure 4 4 Associate groups to bridges E ePrint Ap ENTERPRISE Manage Printers View and Manage Printers Add New Printer Import Printers Export Printers g Label Enabled Printer Count Manage Printer Properties Manage Wi Fi Printing View and Manage Printers Update View and Manage Bridges View and Manage Groups Associate Groups to Bridges Associate Printers to Groups Select an existing bridge on the list select the group to be associated and click Update This process will update the Group Count information in the Bridge list 4 3 3 Associate Printers to Groups The Associate Printers to Groups screen is used to associate printers to groups Figure 4 5 Associate printers to groups E ePrint Ap ENTERPRISE Printers Associated FT Stw Printer Name Model Name F o StarGarnet HP Color Laserjet M730 Printers available for Association T status peter me Modei Name o Mercury HP Laserjet 00 color MF M575 o Sapphee MP Laserjet 700 color MFP M77 o J
52. sing the search box Figure 6 1 User search and editing screen Search User Accounts Email Account PIN User Group Account Status acrminfBho com 00000004 Administrator Actos surya pralash reddy G eprrtabcore r 0000000A Administrator Active bits C eorntiabcore in 0000000A Regular Actve User Account Details Email Account User Group Administrator v PIN Locale Engish v Insert To edit a user click the table row and the form will show user information To update it choose the Edit button 6 1 1 User Account details 6 1 1 1 Email Account Enter a valid email address in user gdomain format 6 1 1 2 NT User Account edit mode only This information is automatically provided upon user addition and represents an LDAP Directory domain user account with which the Email Account is associated This field can only be updated by editing the user profile This data is used to validate the user to pull and retrieve the print job submitted to a secure print solution 6 1 1 3 User Group HP ePrint Enterprise users are grouped into three accounts Administrator Regular and Guest Administrator users can access the Administration tool From a system usage perspective Administrators have full control over printer permissions Default permissions for Regular Guest users can be overridden by Administrator users 24 Chapter6 Managing users Figure 6 2 Add User Account for Regular user Add User Account Email Account
53. ss To enable email printing the following settings should be set in cloudprint settings xml section EmailPrinting e EmailPrinting Set to True if email printing is enabled default is True e EmailPrintingPIN Default PIN number used to identify email print jobs to help track Since email printing uses email to send notifications about print jobs the following properties should also be configured e SMTPServerAddress Defines SMTP server IP Address or hostname for sending email notifications e SenderEmailAddress Defines email account to use for sending notifications e SMTPServerPort Defines port on which SMTP server listens for connections Default port is 25 e SMTPServerUsesSSL Defines whether or not SMTP Server connection uses SSL Since email printing is a solution integrated into the customer s network understanding how to route emails from the corporate email server MS Exchange Lotus Domino etc to the HP ePrint Enterprise SMTP servers is required 37 10 Events and Tracking 10 1 Track jobs Use Track jobs to view jobs submitted to the HP ePrint Enterprise server Jobs can be filtered by status user that submitted the job document name or printer name Figure 10 1 Track jobs screen Search f r jobs Job status Waiting for rendering Submitted to rendering Job needs user intervention Job was created Job was qusued select ell that apply User e mail or PIN
54. ternallD field controls the behavior of inserting or updating printer records in the database Since the ExternallD is a mandatory header a given printer record may fall into one of three categories e EmptyExternallD The record that contains no data for the ExternallD field means the printer will be INSERTED in the database If no ExternallD is provided one is automatically assigned ep prefix a sequential number e g eg1 Be careful with empty ExternallDs as running imports with empty ExternallDs more than once will replicate printer records e Non existent ExternallD The record that indicates a new ExternallD is INSERTED as a new printer in the database and the provided ExternallD is used e Existent ExternallD The record that indicates an ExternallD already exists in the database will be UPDATED with the provided fields since the ExternallD is unique 3 2 2 Empty versus non existent fields When importing files with records falling in the third category existent ExternallD an update will occur In this scenario information contained in configured fields can either be changed or deleted For any field if the provided value is EMPTY the existing information will be deleted in the database for that printer record field However if the field is mandatory e g if you provide an empty NETADDIPV4 importing the record will fail For optional fields if field is not listed in import header the existing current
55. the list and click Delete The Bridge can be deleted if it is no longer required in the network 18 Chapter 4 Manage Wi Fi Printing 4 2 1 8 Clear Click Clear to remove existing Bridge record data but keep User Account details 4 3 View and manage groups Groups are associated with zero or more printers The groups also contain information about credentials used to secure the groups Figure 4 3 Wi Fi group configuration r P i E ePrint D ENTERPRISE Home Groups Overview Screen Label User Enabled Show Guest Printer Count Manage Printers View and Manage Printers Add New Printer m Group Details Export Printers Name Bnidgegroup Manage Printer Properties Enabled m Manage Wi Fi Printing Username admin M Password View and Manage Bridges View and Manage Groups Confirm password Associate Groups to Bridges Show Username WI Allows Username to being shown on clients when printing Associate Printers to Groups Update ll Delete Clear Manage Hosts View and Manage Hosts Add New Host 4 3 1 Group Details 4 3 1 1 Name Enter a Group name 4 3 1 2 Enabled Indicates whether the group is active or not Default is True 4 3 1 3 Guest Username and Password To make the group secure type a Guest Username and Password 4 3 1 4 Show Username Enable this option to show the Guest Username on clients when printing 4 3 1 5 Update To update a group select an existing Bridge from the list Complete the
56. tion displays printers which are certified for use with Wi Fi printing Figure 4 6 View and manage printers E ePrint Ap ENTERPRISE Administration gt Manage Wi Fi Printing gt View and Manage Printers Home Overview Screen Manage Printers rel JO Update Add New Printer Printers Manage Printers View and Manage Printers Import Printers Name Export Printers Manage Printer Properties HP Color Laserjet CM4540 MFP HP Color LaserJet CP5520 Series Manage Wi Fi Printing View and Manage Printers View and Manage Bridges HP Color LaserJet M651 HP Color LaserJet flow MFP MB80 View and Manage Groups HP Color Laserjet M750 Associate Groups to Bridges sg HP Color LaserJet M855 Associate Printers to Groups HP Color LaserJet MFP M680 Man Hosts HP Laserjet 500 color M551 View and Manage Hosts Add New Host HP Laserjet 500 color MFP M575 HP Laserjet 500 MFP M525 Manage Users View and Manage Users 121 Section 4 4 View and Manage Printers 21 5 Manage hosts 5 1 View and Manage Hosts The View and Manage Hosts screen is used to perform updates on Hosts added to the system You can use the Search text box to filter the list Figure 5 1 Host search and editing screen E ePrint D ENTERPRISE View and Manage Printers Add New Printer pe Import Printers Hosts Export Printers Manage Printer Properties HP ePrint Enterprise Host Host Type Version primary eprint company com PRIMARY
57. tions iy IMPORTANT Settings loaded froma file will only take effect after all services HP ePrint Enterprise IIS Admin SMTP and World Wide Web Publishing are restarted 7 2 Security Realm The Security Realm screen defines the authentication model for logging in to ePrint Enterprise administration console The system is configured to use either ePrint Enterprise User Directory or Enterprise Directory Server using LDAP Section 7 1 Service Settings 29 Figure 7 1 Security Realm Security Realm Select appropriate directory service to support authentication of user with ePrint Enterprise ePrint Enterprise User Directory 9 Enterprise Directory Server using LDAP Save For ePrint Enterprise User Directory user authentication is performed against credentials stored in ePrint Enterprise DB For Enterprise Directory Server using LDAP user is authenticated by connecting to enterprise directory server As the security realm is requested for change the HP ePrint Enterprise administration console displays a login dialog to validate an admin user who can log in to the new realm Figure 7 2 Validation of Administrator user account Enter login neme end password of Print Enterprise edministretor sccount to validate against the chosen security real Jalidetion is to ensure once the settings are changed atleast one admin user is able to login to the system Login name Password Sence 7 3 LDAP Configuration settin
58. ugh RegularUserlnActiveDuration service setting 6 1 1 10 Active On As they are provisioned into HP ePrint Enterprise users become active if the Active On date is same as today s date User will be in suspended state if Active On date is on future date HP CloudPrint Account Management Service will run a daily schedule to activate user accounts which are future scoped Section 6 1 View and Manage Users 25 26 6 1 1 11 Suspend On Applies only to Guest users A Guest user is active until the Suspend On date is reached The default date of Suspend On is 30 days from today The maximum value for Suspend On is 90 days from today 6 1 2 Deleting users Users cannot be deleted from the HP ePrint Enterprise database due to possible associations with job history To disable from printing designate the user as Suspended 6 1 3 Import Users The Import Users feature allows you to add users in batch mode and update their information in the HP ePrint Enterprise database LDAP Directory administrators must export users in a CSV Comma Separated Values file format using their application of choice or a script file The CSV file can also be manually generated for import of users HP ePrint Enterprise administrators use the admin console to batch import users from the CSV file programmatically as shown in Figure 15 Users imported into the system are categorized as Regular Guest based on domain credentials retrieved from their email a
59. ur 2nd message here lt message gt lt messages gt Enter any arbitrary text between lt message gt lt message gt tags to add a message To delete a message remove the associated lt message gt element Chapter 12 New API configuration
60. uration file lt Install Folder gt providers print win print provider conf e Locate the following lines in the file Extract from spool files coming from our enterprise system Look for a header that matches PJL COMMENT SAP_USER john wayne e Add the content below the following lines UsernameOverridePrefix PJL SET ePrintUsername UsernameOverrideSuffix 3 5 1 Identifying users in a secure pull print scenario Secure pull printing guarantees only the verifiable owner of ajob is capable of retrieving it at the printer To do so the secure pull print solution must ask for credentials at the printer through a PIN password badge etc Since the HP ePrint Enterprise server is run by a central service account the true sender of the job must be identified in the job package so that the secure queue can determine its real owner This is managed by HP ePrint Enterprise in two ways 1 PJL headers containing user identification DOMAIN username and email address 2 LPRngprotocol Each of these solutions will embed user information DOMAIN user that is automatically retrieved from the company s LDAP Directory when available If such mechanism is not available or functional for whatever reason domain user identification can be manually inserted with the standard user form See the Managing Users section of this guide Figure 3 7 Manually providing user NT account Add User Account Email Account Use
61. using LDAP configuration settings 4 In addition to the user group filters defined in LDAP configuration settings use the following user groups to synchronize users Manage group filters 1 Add group CN ePrintEntDevTeam CN Users DC EPRINTLABCORE DC IN x NOTE HP ePrint Enterprise services must be restarted for the changes to take effect Update Y IMPORTANT Changing any of these variables will only take effect after all services HP ePrint Enterprise IIS Admin SMTP and World Wide Web Publishing are restarted 6 1 4 1 Auto provision Allow users on the specified list of comma separated domains to be added to HP ePrint Enterprise as they perform search and print This can further be controlled through a list of LDAP groups 6 1 4 2 Synchronize user accounts In scenarios where enterprise user accounts are synchronized with ePrint Enterprise configuring this option will perform synchronization at scheduled intervals refer to UserLDAPSynchronization WatchDogTime in CloudPrint Settings xml Section 6 1 View and Manage Users 27 El NOTE Itis mandatory to identify LDAP groups in enterprise directory server users from which will be synchronized with ePrint Enterprise If left empty synchronization will be skipped For effective synchronization it is important to be aware of the user account status in enterprise directory server As LDAP schema definition could be specific to every enterprise ePrint Enterprise def
62. w Windows services Core Services Condition window SQL Server PrinterSpooler HP CloudPrint Service Host HP CloudPrint Content Service Database WindowSpooler JobDispatcherService ContentService Simple Mail Transfer Protocol SMTPService HP CloudPrint License Service LicenseService HP CloudPrint Control Service 2 1 3 Jobs currently being processed ControlService Displays current jobs submitted to HP ePrint Enterprise The user can refresh this window to see an updated status 2 1 4 Last hour s failed cancelled or filtered not printed jobs Any print submission that fails will display in this window 2 1 5 Messages being processed Displays messages submitted during the last 15 minutes 2 1 6 Failed messages Displays messages that failed during the last 15 minutes 2 1 7 Metrics from yesterday Jobs per printer Displays a consolidated report of jobs submitted to a specific printer Section 2 1 Overview Screen 4 3 Manage printers 3 1 View and Manage Printers This screen shows all printers that have been added to the system The list can be filtered by using the Search box Searches are performed on all displayed columns Figure 3 1 View and Manage Printers screen ER ePrint ENTERPRISE Home Search ideis mer Manage Printers Printers View and Manage Printers Add New Printer 1 status Printer Name Model Name Address UP sPrint Enterprise H
63. whether Account is active or not NetBlOSDomain ASIAPACIFIC Domain name Chapter 6 Managing users Table 6 2 Optional attributes continued sAMAccountName sjohn NT account name localelD English en US The language used to send notifications push and email to user whenToActive Date format as per the culture Indicates when the created user becomes active Used to define the value for Guest ex 2 25 2012 User whenToSuspend Date format as per the culture Indicates when the created user becomes inactive or suspended Used to define the ex 2 28 2012 value for Guest User The user import procedure reads through the csv file and updates ePrint Enterprise database 6 1 4 Provision settings The following settings allow selection of preferences for enrolling users in ePrint Enterprise Figure 6 4 Provision settings Auto Provision Y Automatically add users with valid email account to HP ePrint Enterprise database when they try to search or print for the first time Y Restrict users based on their email account domain suffix hp com eprintlabcore in Y In addition to the user group filters defined in LDAP configuration settings use the following user groups to further restrict auto provisioning of users Manage group filters 1 Add group CN OxpLEDevTeam CN Users DC EPRINTLABCORE DC IN x Synchronize user accounts v Allow to synchronize user with Enterprise directory server

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